Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Crashing (23%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitehaven |
Crashing | |
 Mesa |
Buffering | |
| Lehi |
Buffering | |
| Ruskin |
Buffering | |
| Tampa |
Sign in | |
| Cozad |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Rey Estupendo
(@ReyEstupendo) reported
Ah, @PrimeVideo. Wanted to stream a movie I bought, couldn't because the quality was sub-SD, mostly just fuzzy shapes & artifacts + lots of buffering. Started download before bed, woke up, still not d/l'ed. ~325 *bits* per second d/l speed. Terrible app.
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Paul
(@paulscheib1) reported
@PrimeVideo my audio plays out of the right speaker only. Then halfway through it switched to left speaker only. What gives? My audio on my other streaming apps work perfectly on my TV.
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MOOO!BABY
(@SOYSARITTA) reported
@billieeilish @amazonmusic @PrimeVideo billie baby, thank you for your hard work. but you have to address the situation…& prolly apologize. :/
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Not Biphobic
(@notbiphobic) reported
@PrimeVideo my dn is not working help please
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si ♡s Lou
(@bemypartyfavor) reported
@PrimeVideo @finneas HELP
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Jen
(@JustJen1108) reported
@virginmedia Your website says no issues which is clearly not the case so instead of trying to dismiss the people who pay for your job maybe try and actually do it. No picture on ANY channel and @netflix @PrimeVideo have pixel issues until pressing red. It's your fault
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Abhishek Badkul
(@a_badkul) reported
@PrimeVideo unable to watch anything on prime , as soon as it starts , video is stuck , tried 2-3 different ones, some tech error it seems . Other apps working fine. Any issue in India ?
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Rufus Cat
(@RufusCat2) reported
@waitrose @PrimeVideo @bbc5live I know Waitrose has a problem with non meat eaters, with your Waitrose Magazine editor saying we should be force-fed meat so I'm not surprised you are a fan of Jeremy. He can be very funny indeed but his comment was going too far.
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Sharique Sayed
(@ShariqueAly) reported
@amazonmusic @KidCudi @PrimeVideo What’s up with Amazon Music app? Music is getting stopped after 30s. Please fix the bug!
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Patricia L Vanover✝️🐈🏎
(@plvanover88) reported
@vinegardog1 @farscape @PrimeVideo One more time when John thinks he has the right answer but someone else does, Aeryn. Even trying to talk Chiana out of the jump didn't work, she had to do it to get over her loss her own way, Aeryn understood that, eventually John did also.
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Lucas
(@icyboilucas) reported
I would understand if a show received low ratings or was not written that well. But to cancel #ProdigalSon ? This show is one of the best I've seen in a while and DESERVES another season. Please help get this show renewed. #SaveProdigalSon #LetsTalkMurder @netflix @PrimeVideo
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Bobby D
(@BobbyDman1313) reported
@PrimeVideo @JeffBezos Please tell me every few times I go and watch prime, it says it down! I spent $5k in Amazon the last 12 months (drop in bucket to most). But I just want the stream to work! Thats all! Please! The “other” movie stream doesn’t have an issue. Help me Jeff!
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Fahd
(@Fabiomvp) reported
Had a disappointing experience with @amazon and Amazon customer service. (Which is surprising) spoke with Jordan and kamesha that were very limited in resolving the issue. @PrimeVideo @alexa99
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margo
(@pfeifferpfan_) reported
@PrimeVideo hi im trying to log in using a new device but my mobile number is not getting notification. please help
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Reverend Paleotectonics
(@Simplelittleel1) reported
CHARGES FOR ANYTHING WATCHABLE EXCEPT THEIR ******, ******, AWFUL @PrimeVideo ****. **** YOU ******* ******* IN THE EARHOLE. Bezosshitvision goes away tomorrow as well. Let’s see what disappointment @BritBox_US can visit upon me...
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Homayon Zeary
(@homayon) reported
Hay @PrimeVideo, what’s happening with #IntoTheBadlands? I just started watching season 3 and now it seems all episodes up to episode 9 are no longer available. Please fix.
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Shlorp
(@SofaKingBored_) reported
@PrimeVideo Such a terrible song
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ChethanManjunath
(@Chethantmk) reported
@AmitAgarwal @amazonIN @PrimeVideo Dear Amit sir, Since 2014 Ive prime membership in Amazon, recently I bought Moto Tv . But your Amazon Videos doesn't support properly to the TV. Just bcz it's not supporting I've to change my TV to use my prime account. Please fix it soon sir.
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Johnny Xake 🏴🏳️🌈
(@JohnnyXake) reported
@PrimeVideo You are the worst social media head of this branch of your **** company.
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greg hodge
(@greghod56667063) reported
@PrimeVideo watching the swimming trials but synchronising the swoons and picture is awful. Is it just me?
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Jess | ♡ 𝙍𝙚𝙣𝙚𝙬 𝙋𝙖𝙣𝙞𝙘
(@bitchysoftie) reported
Panic needs to hurry up and get renewed! The anxiety is killing me. @AmazonStudios @PrimeVideo help a girl out and announce season 2 already! #RenewPanic #PanicOnPrime #PanicAMAZON
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Ben Robertson
(@BenRobe24133753) reported
@primevideouk @PrimeVideo Aust Survivor S7 - has been incorrectly uploaded on Amazon prime. Episode 7 is actually episode 4. Please fix.
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JD will be Happier Than Ever in 45 days
(@jd_destructor) reported
@billieeilish @amazonmusic @PrimeVideo Make worst music
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Rise Of Foles
(@RiseOfFoles) reported
@PrimeVideo @DougieP2016 @Birds202020 first of all no. spent a hour reinstalling my soundcard drivers and still no dice. please advise might b a issue on ur end
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Sidlogical
(@sid_siom) reported
@PrimeVideo hi team not being able to sign in on another device says password incorrect changed it twice but in vein please help
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Classymassysassy
(@Classymassysas1) reported
The quality of video changes and blurs when an action sequence happens. I request @PrimeVideoIN @PrimeVideo_JP @PrimeVideo please look into this.
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Cindy (gab: @Cssh )
(@cshemenway) reported
@Chasing_Wonders @PrimeVideo The reality is, for many of us who were job discontinued during the recession, while in our last 50s and 60s, the job market is still tough. You are over qualified for regular jobs and employers think you’ll want to retire soon. Consulting work is sketchy. Not fun.
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Anon
(@666lolanon666) reported
@billieeilish @amazonmusic @PrimeVideo Does she have eye muscle problems? Why is she always looking up?
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CaliBloodLine81
(@CaliBloodLine81) reported
@PrimeVideo Terrible
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michell
(@hsilomind) reported
@billieeilish @amazonmusic @PrimeVideo HELP