Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Playback Issues | 2 days ago |
 Vilanova de Sau
|
Buffering | 3 days ago |
|
Toulon
|
Video Quality | 5 days ago |
 Sydney
|
Sign in | 5 days ago |
 Köln
|
Crashing | 6 days ago |
|
Paris
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ERR404 (@anticoder404) reportedMost disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.
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Emily Shell (@emmynicole1627) reportedHey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.
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Sneh Mncwabe (@MncwabeSneh) reported@socraptorsrugby @PrimeVideo @RugbyPass I thought there was a problem with my TV.😭
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James w Redmon (@jamesredmon81) reported@CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?
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Dennis Celery (@YapiYapo99) reportedWhy does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo
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Mark-roh-wah-vay (@rainbow_geisha) reported@AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!
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Alinaa🫧🌙 ꕤ (@gojoo_167) reported@glindaupland @PrimeVideo She genuinely needs help this is sick that their encouraging this behavior of gets
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Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
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Ginger (GWhite) (@gscheet) reported@AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate
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Grabshot Photo (@GrabshotPhoto) reported@PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?
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Joe (@JoeLed714) reported@AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.
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Megan (@5chatz) reported@hanwaddingham @PrimeVideo Took the day off work to binge it!
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SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported@PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea
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J De Huguenot (@J_E_J_H) reported@PrimeVideo why does prime keep bugging out and thinking my screen is only the top left quarter. Fix your broken xbox app.
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate
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OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reportedWhy is Stargate sg1 such low streaming quality @PrimeVideo @netflix
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jayna ⭒ (@noelclairesiri) reported@DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??
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Big Boosted 💛💜 (@1futur0) reported“See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af
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Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported@PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.
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Alfonso Ceseña (@sodadigital) reportedAgree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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KingoftheMidwest (@RapperRockSolid) reportedYO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo
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franco (@vanniloner) reported@glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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EvilMuffins (@Se7enEvilMuffin) reported@A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.
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Norman Buntz (@normanbuntzhsb) reported@creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.
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Joshy (@BigJoshysprnkle) reported@PrimeVideo When is Hollywood gonna stop trying to ram this obese fat black bug eyed woman down our throat. She can barely walk 2 feet without panting. Nobody buys her as an action series. Star just terrible.
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Beckie Farrington (@beckfarrington) reported@ClarksonsFarm1 Just wish I could watch the new series of @ClarksonsFarm1 ....@PrimeVideo are having issues