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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
| Laredo |
Crashing | |
| Manchester |
Crashing | |
| Perryville |
Playback Issues | |
| Fernandina Beach |
Sign in | |
| Eugene |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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tracey martin
(@traceym13586797) reported
@PrimeVideo @TheTomorrowWar Be great if someone could actually help me fix my “Something went Wrong” error message instead of sending me to a community board where everyone has the same issue!
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Femmenine24/7
(@UltimateMzB) reported
@PrimeVideo @TheTomorrowWar Is that @Y_Strahovski?! I hope she’s playing a good guy. She’s not Serena Joy. Empirically we all know this (well not all, the problem) but this woman needs some redemption bc if I saw her on the street, well…oh man, I would not approach her but I’d yell from afar. I’m sorry lol
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Dawgman_67
(@67Dawgman) reported
@PrimeVideo @TheTomorrowWar So much for anyone on the west coast being able to do that since most get off work at 5pm.
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《Äł€x🥸M£ňđ€ż!》
(@AlexMendez1995) reported
@PrimeVideo @TheTomorrowWar I heard this movie was GOD AWFUL
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The Art of Culture War - Tomato / Tomahto
(@ArtOfCultureWar) reported
@Nerdrotics Listen UP .@PrimeVideo. We will DESTROY you when you desecrate Tolkien's work. DESTROY. Minus 15% subscribers minimum, and I KNOW how hard you've made it to cancel. I know how much .@Prime makes you. It will simply be our job. And we work hard.
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A@lexander
(@an_cy_a) reported
@PrimeVideo I have the email id and password to log into my account so but the OTP keeps going to an old number that I do not use! Unable to update the new number in account settings. Where do I get help for this situation?
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Chuck Heffernan
(@HeffernanChuck) reported
@PrimeVideo I have been trying for two years to get Amazon Prime subtitles to adjust correctly! Still not able to adjust. It says they are adjusted at my account but when I stream it is the same old crap. PLEASE PLEASE get someone to fix your system!!!
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BG Boyd
(@bgboydphoto) reported
@PrimeVideo tryna fire up @TomorrowWar and I keep getting a generic error. “Something went wrong”. Weak.
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Ed Collins
(@HoltStHipster) reported
After weeks of relentless advertising #PrimeVideo finally drops its tomorrow war **** and consumes 2 hours of my life I can never get back (minus catnaps I guess) #TheTomorrowWar Anaemic personal drama coupled with the worst of copy and paste #CGI
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Chandan C B
(@ChandanCB10) reported
@PrimeVideo hey is there an issue with my prime yet or you guys still didn’t put the tomorrow war?
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Jarod Millsap 🤴
(@JarodMillsap) reported
@PrimeVideo @TheTomorrowWar I'll still be at work, but I will watch is ASAP.
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Garth Guy
(@garth_guy4) reported
@PrimeVideo @TheTomorrowWar Reviews are in: it’s awful.
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A Liberal Human (Ace Is My X-Wing Pilot)
(@LiberalBulldog) reported
@PrimeVideo @TheTomorrowWar Maybe be interested if the worst Chris wasn't involved
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Satya Prakash Nayak
(@SatyaPr44099257) reported
@amazon @PrimeVideo Sir my account is blocked please help me.
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Mark Gauthier
(@MGtheactor) reported
I don’t know why is it so hard to get in contact with showrunners for networks like @netflix @PrimeVideo and @BET all I want is pitch a show with my tv bible #help #feelinglose #justwantashot
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Markhor1618
(@mibrahimsajjad) reported
There’s just no way that it auto disappears like it used to! Please make your IT teams do some work and fix these VERY basic issues that are not there on @netflix @AppleTVPlus or on @PrimeVideo
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Jay Love
(@JayBirdOne) reported
@PrimeVideo @TheTomorrowWar Some Hollywood destruction always some good sideline work?
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samuel_leach
(@samuel_leach12) reported
@PrimeVideo @TheTomorrowWar $5000 for the first 5 people to DM me “HELP” 👀💰🔥🇨🇦🇱🇷
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Joe Lawrence
(@JosephMLawrence) reported
@PrimeVideo @TheTomorrowWar #TheTomorrowWar I've been waiting for this movie to come out since i heard it was coming out 2 weeks ago 🔥🔥🔥 won't be able to watch it until 7:30 due to work unfortunately but it will still be amazing 🔥🔥
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samuel_leach
(@samuel_leach12) reported
@PrimeVideo $5000 for the first 5 people to DM me “HELP” 👀💰🔥🇨🇦🇱🇷
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tony hartshorne
(@tonyhartshorne) reported
@PrimeVideo hey Amazon Prime, you have a serious sound issue with the new film The Tomorrow World. It's almost unwatchable. Talking is incredibly quiet yet everything else is incredibly loud. I have tried changing all settings on TV and surround sound
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Elfa®
(@LordElfa) reported
@PrimeVideo Dammit Prime, you're the richest company in the world, buy yourself a decent video player and fix your streaming quality. I'm trying to watch this film you've paid millions to hype us up over and instead of 4k I might as well have 720p!
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Twilight Diogenes
(@NotDiogenes) reported
@monadicjordan @PrimeVideo @shonisvape ...why can't they? Did you think it was going to fix anything?
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Dr. Daniel Soderburg, MDMA
(@MastersonAss) reported
@PrimeVideo @TheTomorrowWar Welcome to 2051. Amazon work camps offer script for their workers to see a doctor. The Amazon Wall has been constructed along both coasts to "keep them in".Amazon ****** Prime reaches 2 billion subscribers. a battle between Musk's Mars Plantation & the Amazmoon Factory over (1/2)
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Eugen(io)
(@eugeneanyways) reported
@IntegraZTD @PrimeVideo after receiving this petition Amazon won't licence any more anime, I've been told by reliable inside sources. good work!
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Maya Delmas
(@mayadelmas) reported
@PrimeVideo @prattprattpratt @SamRichardson Why don’t you throw the Amazon money at a good and intelligent story instead of CGI. TERRIBLE MOVIE 2/10
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Steven Renwick 🏴🇬🇧🇩🇪🇪🇺
(@Major_Grooves) reported
@PrimeVideo hi, in your Android app, every time I click to download a programme, it just asks me what file size/quality I want to download but it never downloads. What do I need to do? I have a Prime subscription.
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Rex Doctor
(@RexDoctor) reported
@PrimeVideo @prattprattpratt @SamRichardson Movies with Aliens swarming like a carpet of cockroaches is THE laziest "script." Better to make it camp, like Starship Trooper, if that's all you got to work with—lol/s.
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Praveen Jain
(@praveejv) reported
Why Amazon Prime UHD or 1080p is not supported on iPhone 12 Pro Max? Unable to download or watch in high quality. Is there any limitation? @AppleSupport @PrimeVideoIN @PrimeVideo
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samuel_leach
(@samuel_leach12) reported
@PrimeVideo $5000 for the first 5 people to DM me “HELP” 👀💰🔥🇨🇦🇱🇷