Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/16/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Playback Issues
United KingdomLincoln Playback Issues
United KingdomSouthampton Buffering
United StatesNashville Buffering
United StatesNorth Salt Lake Buffering
United StatesParrish Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryKely Jerry Kely (@JerryKely) reported

    @BobCastelline @PrimeVideo It is just awful. Wooden acting that puts Pinocchio to shame.

  • leighdavisL1C4 Leigh Anne Davis (@leighdavisL1C4) reported

    Why is one of the worst apps on my fire stick the Amazon prime one?!? Always a delay. Always a mismatch of video and sound where the show has to be restarted. I pause a show for 15 minutes to take my dogs out and the whole thing crashes. #irritated @amazon @PrimeVideo @JeffBezos

  • benprice84 Ben Price (@benprice84) reported

    I’ll never criticise the coverage on Sky Sports again; I thought @PrimeVideo coverage yesterday was awful. The fact it went off at one point during a match and replaced by a Thankyou message wasn’t the worst thing, that was giving Nunez MOTM. Love Ally McCoist though

  • sachin239239 Sachin Patel (@sachin239239) reported

    @PrimeVideo Still issue is not resolved. It is lagging.

  • rahmayeti28 Raymond Joe (@rahmayeti28) reported

    @mingshe51396859 @amazon @PrimeVideo It's amazingly frustrating my account was hacked, Appeal never work, l got no response from support, not until someone referred me to #Splendid_crahk on INSTAGRAM who assist me to recover my account you can reach out to them for h upelp as well

  • lukaeber lukaeber (@lukaeber) reported

    @PrimeVideo Why does your app crash every 15 minutes on Apple TV? And why is it so hard to rewind on Google TV? Why is your app still so terrible bad after all these years? Maybe you should fix it.

  • forkandknife247 hahaha (@forkandknife247) reported

    @PrimeVideo @PrimeVideoIN the subtitles on Smallville season 2 is delayed. Please fix.

  • crusher300001 Malcolm jr (@crusher300001) reported

    @Fc_BarcelonaMSA @FCBarcelona @PrimeVideo My parents make me pay by my self because i work and i am 16

  • SarfoKendrick2 Sarfo Kendrick (@SarfoKendrick2) reported

    @FCBarcelona @PrimeVideo back to work

  • rookytooky Dork (@rookytooky) reported

    @jjswin @PrimeVideo @primevideouk I haven’t tried it myself yet, but I saw this on Reddit: “ On my E9, turning off Screen Shift fixed the issue. Picture —> Additional Settings —> OLED Panel Settings —> Screen Shift”

  • BryantBulls Bryant Bulls (@BryantBulls) reported

    @PrimeVideo why am I having streaming issues with Jack Ryan station3 episode 3!?!?

  • jamster86vdv Jamie Martin (@jamster86vdv) reported

    Why is the stream quality on #PrimeVideo so bad. Even the sound today is awful. Ain’t gonna watch it like this. Absolutely fine on Sky

  • pri_diddy92 PriyeshVyas (@pri_diddy92) reported

    @PrimeVideo has got to be the worst premier league coverage ever. Shocking picture quality and now an echo from the commentators 😩

  • hbkid718 Darren Bongiovanni (@hbkid718) reported

    There was no #DBTVTWEETS for Sunday. Today I was off from work so I took advantage of it and watched the first 4 episodes of Season 3 of Tom Clancy's #JackRyan before my @PrimeVideo Membership Trial expires next week. I will watch the remaining 4 episodes on Wednesday.

  • DanSargent10 Dan Sargent (@DanSargent10) reported

    Yet again... dog **** quality. You clowns @PrimeVideo stay out of football

  • POISONGARDEN1 POISONGARDEN (@POISONGARDEN1) reported

    @PrimeVideo You better up your quality then because I'm just about ready to get rid of you. Have you looked at your lineup lately? The only thing you have available that's even remotely acceptable is Yellowstone.

  • DavidMBirdsey1 David M. Birdsey (@DavidMBirdsey1) reported

    @stevesi28838948 @PrimeVideo Could never get into it. A GSO as cover getting picked up by a helo... And don't even get me started about the opening bike ride. But worst was Darryl Hanna in "Diplomatic Siege." Oof.

  • gmbodnar1 g. m. bodnar (@gmbodnar1) reported

    @johnkrasinski @PrimeVideo Have #Amazon fix the #sound quality #problem if they can !

  • JanParker10 janparker (@JanParker10) reported

    @adamrowecomedy @PrimeVideo We had the same problem

  • InfinitelyMJG MJ Stryker (@InfinitelyMJG) reported

    @PrimeVideo Worst disappointment of 2022 for an anticipated new season of what was a great series - WTF were they thinking when this was written? 👎🏻🤨

  • Seba_DLP Seba De la Peña (@Seba_DLP) reported

    @PrimeVideo There isn't a more upsetting thing in cinema than watching a dubbed movie. Now you have dub only movies, this makes your service frustrating & unusable. You must change this ASAP. Look at @netflix they have all versions and all the subtitles possible for every movie!

  • SimonLester24 Simon Lester (@SimonLester24) reported

    @sparks1886 @PrimeVideo This has been the worst season I’ve experienced for both traveling and getting tickets! Hopefully the trains situation will soon be resolved but the ticketing fiasco needs a major overhaul going forward!

  • dinedoll #UBKN (@dinedoll) reported

    @PrimeVideo She went to get her baby back from the Sea with the help of Mama Wata.

  • jamestbyrne Jimbo (@jamestbyrne) reported

    @PrimeVideo As of this morning I am no longer able to watch Prime Video. Account info says I am not subscribed. Was perfect last evening. Is this an issue or have the services now been split and separated?

  • DeeJay1way ⬆️DJ☝🏽WAY⬆️ (@DeeJay1way) reported

    @PrimeVideo not working for Apple TV 4K. Even after everything being updated to latest firmware and rebooting.

  • Niren_ Niren (@Niren_) reported

    @disneyplusza Compared to @netflix and @PrimeVideo your streaming capabilities is just a poor experience in SA. Buffering so frequently, even on the lowest bandwidth selection for video playback. No issues with Netflix or Prime Video, so it must be Disney+ that’s the problem.

  • mingshe51396859 Gift card buyer (@mingshe51396859) reported

    @amazon @PrimeVideo My Amazon account was blocked for no reason, please help me

  • TheKieronJ Kieron J Walsh (@TheKieronJ) reported

    @Dina_Marie0221 @PrimeVideo Hi Dina - I think I can help - where in the film is the song you are talking about? I don’t recognize the name ‘Something about you’.

  • MT_ONeill Mark O’Neill (@MT_ONeill) reported

    @stevesi28838948 @PrimeVideo Nice continuity error in around the third episode where the CIA station chief takes off from Rome in what looks like a SAAB turbo prop and lands in Vienna in a biz jet. Those mid-air transfers are quite the thing.

  • StarksCharlie Charlie Starks (@StarksCharlie) reported

    Coming up 20 mins of @PrimeVideo coverage. Already 5 technical errors. Absolutely dump from start to finish over this festive period.