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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Buffering (32%)
  • 32% Playback Issues (32%)
  • 17% Crashing (17%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
DeWitt Buffering 1 day ago
Betim Sign in 3 days ago
Melbourne Buffering 3 days ago
Poplar Buffering 5 days ago
Lakeville Buffering 5 days ago
Puebla Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rrdrouin41
    Roger drouin (@rrdrouin41) reported

    @Jules5RunCO @PrimeVideo JUST ANOTHER PRIME EXAMPLE OF "YOU CAN'T FIX STUPID"!!!!!!!!!!! IF I WAS EVER , TO HAPPEN TO SEE "REACHER" ALL I COULD EVER THINK ABOUT WOULD BE WHAT AN IDIOT THIS GUY IS!!!!!!!!! RRD

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • dudcentral
    ami ☆ (@dudcentral) reported

    @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

  • calvocomics
    Calvo Comics (@calvocomics) reported

    @PrimeVideo And now his work is mostly about lines.

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • TheActiveHourP
    The Greatest Sports & Movie Fan (@TheActiveHourP) reported

    Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • danni_meddin
    martin carter (@danni_meddin) reported

    I literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.

  • Kaff_007
    007 (@Kaff_007) reported

    @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideo @PrimeVideoIN Worst ever

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • MMA_Giancarlo
    LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported

    @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

  • jpappone
    Jeff Pappone 🇨🇦 (@jpappone) reported

    .@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs

  • Alex_bristol87
    Alex (@Alex_bristol87) reported

    @StreamWithKev And yet we get. ******* AWFUL blu ray release @PrimeVideo WTF MAN! where’s the 3 part epic making of!

  • dariusve
    Dario Espina (@dariusve) reported

    @PrimeVideo This movie is so bad, I watched He-Man when kid, this was awful to watch

  • Jai_Singh81
    Jai Singh (@Jai_Singh81) reported

    Hey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Whomever those people are, they must be so ashamed to being used to promote the worst streaming service ever. #SaveStargate

  • tothemoon_rwrb
    tothemoon-andsaturn (@tothemoon_rwrb) reported

    @PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • mallett_kieran
    Kieran Mallett (@mallett_kieran) reported

    @PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • Jayemay_
    J.M.A. (@Jayemay_) reported

    So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!