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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sacramento Crashing 15 hours ago
Kokomo Sign in 19 hours ago
Ellicott City Buffering 19 hours ago
Minneapolis Crashing 20 hours ago
Edinburgh Sign in 1 day ago
Kingston Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Lovelydeneen
    Lovelydeneen (@Lovelydeneen) reported

    @Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • a1eyemonsta
    Henry of Skalitz (@a1eyemonsta) reported

    @FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • KeyboardJunkie
    Clint  (@KeyboardJunkie) reported

    This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…

  • MAHEK_SHAH__
    Mahek Shah (@MAHEK_SHAH__) reported

    @PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?

  • Y45HU
    Ash (@Y45HU) reported

    @sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • Turtleshrugged
    Turtleshrugged (@Turtleshrugged) reported

    It's 2026 and @PrimeVideo still has the worst UI I have ever seen.

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    Fix the got damn audio @NBAonPrime @PrimeVideo

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • trafridrod
    Kadaverous Tony (@trafridrod) reported

    @FrMiller @PrimeVideo For real, ruffalo is the worst

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • shanicucic96
    shan (@shanicucic96) reported

    There is always a “if only” in the back of my mind If only we launched the token earlier If only I didn’t get fooled by certain people/entities If only I planned for a worst case But atleast i don’t have a “if only” for not launching cinefi. Sold one to @PrimeVideo post theatrical Sold another to a top OTT platform as well And now with our #3 with a top actor We are breaking barriers in web 2 (as a web 3 native product) in our own way. Easily the product with the “best risk adjusted return with no/limited hack probability”

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo

  • DaReaL_AE
    Maserati-Ae ♊️ (@DaReaL_AE) reported

    It’s no reason I should have to help the kids at the program watch basketball on TV because @NBA @PrimeVideo wanna make watching basketball a luxury!!?!

  • Beerswilltravel
    Hammock Beers (@Beerswilltravel) reported

    @Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!

  • Jacquesdrums1
    James Jay (@Jacquesdrums1) reported

    @GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.

  • ItsEkknath
    Mr. EJ (@ItsEkknath) reported

    Hey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

  • MichaelScottDM0
    Michael Scott (@MichaelScottDM0) reported

    Amazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT

  • Cryms0n
    Carlos Braga (@Cryms0n) reported

    @PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷

  • AndiCaulton
    Andi Caulton (@AndiCaulton) reported

    Jon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.

  • AndyLycett
    Andy Lycett (@AndyLycett) reported

    Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS

  • wemerson2point5
    WillEmerson2.5 (@wemerson2point5) reported

    @PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.