Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/15/2025 01:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew Orleans Buffering
United StatesPalos Park Buffering
United StatesLawrenceville Playback Issues
United StatesFort Payne Sign in
United StatesRockwall Playback Issues
United StatesCrowley Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ruben_usa Ruben Lopez (@ruben_usa) reported

    @MossMoophe @LOTRonPrime @PrimeVideo Tell me a better show today. House of Dragons is way boring, all chit chat. Don't compare with a movie because it would be unfair, but with any series. Hard to find one. Not perfect, but entertaining. As said, they cannot copy Tolkien. That's the main problem.

  • Schwifter_ Schwifter (@Schwifter_) reported

    @PrimeVideo @LOTRonPrime Take what ever money you have left, and throw it at Peter Jackson for future seasons, please, I appreciate you tried something new but it's so awful that its become a total tragedy of a series. #ringsofpower

  • 92Husky (@92Husky) reported

    @LOTRonPrime @PrimeVideo Galadriel was less insufferable, the plotlines led to something, an action scene on screen This episode fixed some of this series issues

  • AlfonsinhoJr LaDecima #NoToEuropeanSuperLeague (@AlfonsinhoJr) reported

    @PrimeVideo @IsmaelC_C @REMEZCLA Where did he got the haircut from in middle-earth? And who did the awful fighting choreos?

  • ehrenschmidt Ehren Schmidt (@ehrenschmidt) reported

    @PrimeVideo I can't login on android app, why?

  • IwanLab Supper-man (@IwanLab) reported from Purworejo, Jawa Timur

    @LOTRonPrime @PrimeVideo Genuine question: if Orcs feel oppressed and enslaved, isn't it normal they want freedom and claim some lands belong to them or their ancestors? Where is the problem?

  • TheRealUnclePe 🇺🇸David V🎸🎼 (@TheRealUnclePe) reported

    @TexaBama1 @Buffyinnyc @PrimeVideo I've been trying to figure out how to buy it on Prime video. I still can't. Please help..

  • NBALPSupport NBA League Pass Support (@NBALPSupport) reported

    @BenJRedd @PrimeVideo @AmazonHelp We are sorry that you are having issues linking you NBA League Pass subscription to your Prime Video account. Please send us a DM with with the error that your are getting and we would be happy to help. Thanks!

  • MontanaDan30 danielmertens™♓🇺🇦💙💛🙏🏻 (@MontanaDan30) reported

    @JCiparelli @PrimeVideo It’s weird because my videos are working no problem. Since I’m not signed up anymore for paid viewing, I use FREEVEE on the Amazon Video site. It doesn’t have EVERY tv show or movie but it’s amazing and completely free (there’s short commercials; think Hulu with more options).

  • BobErasmus1 Bob Erasmus D4L (@BobErasmus1) reported

    @RedLegGI @PrimeVideo They seem to have problems every week.

  • HQ10 Matthew Kiernan, who enjoys Halloween. 🎃 (@HQ10) reported

    @grady_hendrix @PrimeVideo Having trouble logging in. Is your password still 6969420?

  • gnomeicide Cab Davidson #FBPE (@gnomeicide) reported

    Saddens me to say it. Rings of Power on @PrimeVideo - it's just dreadful. Just awful.

  • detroithopeless CJ (@detroithopeless) reported

    @PrimeVideo So why is it that no matter if I connect to either wifi or 5G does #RingsofPower audio and video studders? Even if I download the episode, it does the same exact thing. Solutions? And before you say it's my device, no other streaming app gives me this issue currently.

  • eraym28178 Earl (@eraym28178) reported

    @NFL @PrimeVideo why do they even have coverage of Thursday night football ,your taking the opportunity of millions of fans from watching Thursday football ,because we don’t have a Amazon subscription .wake up NFL terrible coverage of injury last night!!!

  • Jake_the_doggo Ironfoot 🏛️ (@Jake_the_doggo) reported

    @PrimeVideo @LOTRonPrime Those helmets look awful.

  • VictorBryanFS Victor Bryan (@VictorBryanFS) reported

    @PrimeVideo @IsmaelC_C @REMEZCLA The actor/actresses are doing good, the problem with the show is the writting, it just ain't good in that aspect.

  • TheFawcette James Fawcette (@TheFawcette) reported

    @PrimeVideo Hello. Long time viewer. I'd like to report significant problems with your Thursday Night #NFL games. Can not fast forward & even with the 15sec advance there is zero preview. Yes, it is set to record. No, your UI is not the same in Apple TV app as it is on Web 1/3

  • HQ10 Matthew Kiernan, who enjoys Halloween. 🎃 (@HQ10) reported

    @grady_hendrix @PrimeVideo Could you give me your login? They canceled my subscription (something about nonpayment, I don't remember). Thanks.

  • M_J_M_97 Zalinsky (@M_J_M_97) reported

    @PrimeVideo ok, your tried live sports with #TNFonPrime and it wasn’t the worst thing ever. But poor video, bad pregame interviews, mostly uninteresting commentators, and poor production choices (see #TuaTagovailoa injury replays) make me think it’s time to just hang it up.

  • MrAngryTwinkie ******* (@MrAngryTwinkie) reported

    @ONEChampionship @PrimeVideo @dollarcostcrypt if you need a combat sports fix. Tonight 8pm Eastern/5 Pacific on Prime. They allow knees to head of downed opp.

  • alickoftruth RoundUp (@alickoftruth) reported

    @PrimeVideo @amazon #primevideo App works smoothly watching live events on Apple TV but on #amazon own devices — Cube , Stick, etc . It’s super stuttery. #tnf and now these MMA events are unwatchable unless you’re using Apple TV. Are y’all gonna fix this??

  • LintGoober Fortunate Son (@LintGoober) reported

    @PrimeVideo your coverage of the NFL would be better if your service wasn’t so bad. I had better coverage and quality when TV was black and white

  • guymadee Guymadee (@guymadee) reported

    @DJDexMKE @PrimeVideo @DIRECTV I have had no problems

  • EsmeraldaEszy Esmeralda Perez (@EsmeraldaEszy) reported

    @RCalcione @PrimeVideo I had no problems here in So Ca Montebello area.

  • AnnoyedRich Annoyed😒Gay🌈Rich Guy (@AnnoyedRich) reported

    PSA @PrimeVideo has THE WORST INTERFACE of all streaming platforms. What a POS!

  • ylldrmahmet Ahmet (@ylldrmahmet) reported

    @LOTRonPrime @PrimeVideo Unfortunately it’s just a huge disappointment after waiting it for a long time, the whole plot sucks .It’s a massive success that you guys managed to make such a terrible show which is based on Tolkien’s legacy. Just shame on you! Even 50 cent (that I pay for Amazon) is wastage

  • Yosarian29 Yosarian1981 (@Yosarian29) reported

    @PrimeVideo @IsmaelC_C @REMEZCLA good for you son! Now if you can just fix the god AWFUL acting and script-writing of Rings of Power, we'll be all set

  • notmikemiz Mike (@notmikemiz) reported

    Hey @PrimeVideo - the version of Don’t Go in the House for rental must be a tv cut or something, it has none of the gore/violence/******. Definitely not rated-R as noted. Please check/fix. Thanks!

  • OnaFarina Onafarina (@OnaFarina) reported

    @PrimeVideo Well, I can’t watch ANYTHING. Your servers have had my ISP hostage for sone bullshit VPN issue that doesn’t exist for almost 2 weeks.

  • ItsCK813 CK (@ItsCK813) reported

    @justinbauerle @PrimeVideo I’ve watched the TNF games on my Sony smart tv and also on a Roku for the tv in my room. I’ve had zero streaming issues with either tv.