Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/02/2026 01:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (24%)

    Playback Issues (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTampa Playback Issues
United StatesHoffman Estates Playback Issues
United StatesWilmington Playback Issues
United StatesSupply Buffering
United StatesEstacada Crashing
United StatesSt. Louis Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lisanAlGaib149 Alexander English Jr (@lisanAlGaib149) reported

    @PrimeVideo The streaming is herky Jerky, pausing at times(audio continues) and dropping 5-10 seconds of footage at a time. Get your **** together. You provide web services to plenty of companies. How about fix your ****.

  • AmyTheus4 Amy T91 (@AmyTheus4) reported

    @paramountplus @PrimeVideo I was searching for Mother, with Albert Brooks and Debbie Reynolds and I found it on the menu. But, when you click on it mother!, with Jennifer Lawrence, comes on. I was just hoping you could fix this so that I can see the movie I clicked on. I get

  • StudiosAtoll Atoll Studios (@StudiosAtoll) reported

    @LOTRonPrime @PrimeVideo Written by a 5th grader? SO obvious the plotlines. We see Gandalf saved by Hobbits, that's why he loves them??! We see Orcs looking for the broken sword. Sauron-Halbrand is rescued by Galadriel. Wow, so mysterious - my ***! It looks shiny, but the acting + writing is laughable.

  • 613ps P (@613ps) reported

    @PrimeVideo My god what have you done to Tolkien's work?!? #RingsOfPower is a ******* travesty

  • OP_OPossom OPessimistic oPossum (@OP_OPossom) reported

    @PrimeVideo please please please let us download the old version if the Android mobile ap. The new version is laggy garbage. I can barely watch it. It's not my connection, I downloaded the episodes. Talking broken audio and like 10 frames per second. Please... The old version.

  • BrownBatsy BrownBatsy | Wolfpack | தமிழன் (@BrownBatsy) reported

    @PrimeVideo y’all servers down? Can’t I watch #RingsOfPower in peace?

  • Xclusion29 Doug S (@Xclusion29) reported

    @PrimeVideo you were 3 minutes late on airing #LordOfTheRings. Another broken promis by @amazon just like your 2 day shipping.

  • Jbenz323 Jeremy (@Jbenz323) reported

    The new @PrimeVideo lord of the rings show is awful. Literally fell asleep during it

  • ryane836 Ryan Evans 🌵 (@ryane836) reported

    Amazon picked an awful time to drop Rings of Power. Put that in the summer and I’d be glued to the TV, but y’all had to put it into the TV schedule overload that is football season @PrimeVideo

  • wtvincent William Vincent (@wtvincent) reported

    @PrimeVideo @amazon @LOTRonPrime I can't help but notice, that no matter how hard this series tries to abide by "woke culture", it can't be denied that the 1st 2 episodes come across as transphobic; the lore clearly establishes that Dwarven women have beards. Great job! 🙄

  • StudiosAtoll Atoll Studios (@StudiosAtoll) reported

    @LOTRonPrime @PrimeVideo It was so cringing. The mysteries they try to put are so obvious. Sauron is broken as poor-Halbrand. Orcs look for the broken sword hidden by the little boy. Galadriel saves a brand and actually brings about evil. Did 5th graders write this?

  • TypoToo Mason (@TypoToo) reported

    @PrimeVideo Really not good at all. Barely watchable. Terrible script and pacing. By the time you get to the big twisteroo ending it’s a total wfc

  • SeanTromp SeanTromp (@SeanTromp) reported

    @LOTRonPrime @PrimeVideo @LOTRonPrime Conclusive proof you can spend a billion but with **** writing and scripting mixed with poor acting you still have a poor show. Bezos got ripped off some of the costumes are awful to say the least.

  • Ukphoenix187 Liam Carey (@Ukphoenix187) reported

    @PrimeVideo hi yes I've tried twice now with absolutely generic failure to get my account up and running. I have paid $12.64 to use this and so far all I get is an error code which when I google it says refers to payment method. My payment method is correct as you have just taken

  • BadMothaFucka Shitlords Inc. (@BadMothaFucka) reported

    @piratepinup @LOTRonPrime @PrimeVideo The error screen was better than the show

  • shogunth0t $HOGUN L-750⚪️ (@shogunth0t) reported

    @Old_SchoolEddie @PrimeVideo If I had a dollar every time someone blurts out the work “woke”, I could go into retirement.

  • VenusOctober Donna Strange Love🪬🌻🏳️‍🌈 (@VenusOctober) reported

    With at least 1/10th of all the money in the world, you’d think @PrimeVideo would’ve thoroughly prepared their servers for the @LOTRonPrime bandwidth streaming assault by millions wanting to watch episodes as soon as available. I’ve been trying to see something for 2 hours. 😡😭

  • Mosersaurus444 Moser 🔜🤵‍♂️👰‍♀️💍🥂 (@Mosersaurus444) reported

    Damn @PrimeVideo for throwing all of the money and making a high-quality and beautiful show in @LOTRonPrime, while simultaneously screwing the pooch on @TheWheelOfTime.

  • KrishmrW Cederberg (@KrishmrW) reported

    @PrimeVideo Thanks for instantly locking me out of my brand new account, charging me for the subscription, and then forcing me to sign in to my account in order to get in contact with support staff. Wonderful system, makes total sense to have it that way. 6/5 stars.

  • StreamingThis StreamingThisWeekend (@StreamingThis) reported

    Amazon's Rings Of Power is streaming early, check your #PrimeVideo login

  • AlanCTarry Al Tal (@AlanCTarry) reported

    @lucaslu_ckli @LOTRonPrime @PrimeVideo This show is likely to be a disaster.All they needed to do was follow the story,Lore and Tolkien's vision.The "haters" wud have loved it. I was so excited myself when this was announced. Now i can't wait for it to be cancelled and forgotten. Tolkien's work of course will remain.

  • muniz5150 El yeezus (@muniz5150) reported

    Dearest @PrimeVideo I’m trying to enjoy #TheRingsOfPower but the site crashed. Very disappointed. This issue should have been accounted for.

  • K1ngSh1t47 Mark (@K1ngSh1t47) reported

    Hey, @PrimeVideo @amazon your first episode of “Lord of the Rings: The Rings of Power” is not working. I repeat, it’s not working. But hey, the second episode works! Good one @PrimeVideo

  • ryane836 Ryan Evans 🌵 (@ryane836) reported

    @DirkNDez @PrimeVideo Yup. awful timing

  • Ukphoenix187 Liam Carey (@Ukphoenix187) reported

    I was in the **** everyone's talking about it and I'm having @PrimeVideo issues logging in :'(

  • EarendiInSpace Eärendil Was An Astronaut (@EarendiInSpace) reported

    @LOTRonPrime @PrimeVideo PROBLEM watching #TheRingsofPower. DEFINITELY your end, help!! When I reach the end of the opening credits (Ep 2), they rewind and play again. Skips back a lot. How do I stop my thumb from doing that? It looks the way music sounds. Ltrl&figr.

  • Elendiiiillll Pippin at the bottom of the well (@Elendiiiillll) reported

    @tolkienprof @LOTRonPrime @PrimeVideo I hope the check was nice. Seeing you fall was the worst part of this. Tolkien would be ashamed of you.

  • douglaslambert Douglas Lambert (@douglaslambert) reported

    @theoneringnet I just wish @PrimeVideo would work...

  • BradyLushington Lushington Brady (@BradyLushington) reported

    @RhinoHelm @PrimeVideo It's not... awful. Just extremely "meh". And it's certainly ******* well not Tolkien, that's for sure. They completely butchered the lore in the first 20 minutes.

  • NadlerJanet Janet Nadler # MAGA (@NadlerJanet) reported

    @PrimeVideo Shalom Tango is derisive of Hassidic Jews. It is the most awful and disrespectful movie I have seen on Amazon Prime.