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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Crashing 13 hours ago
Modesto Crashing 18 hours ago
Washington Court House Crashing 18 hours ago
Plainfield Crashing 19 hours ago
Kansas City Playback Issues 20 hours ago
Atlanta Buffering 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • brianwert13
    "B" (@brianwert13) reported

    Thank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • daleando86
    Dale (@daleando86) reported

    @PrimeVideo I can't get my color option to work for Spider noise?

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • Electronikrr
    M@ (@Electronikrr) reported

    @MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.

  • hellphish89
    Hellphish89 (@hellphish89) reported

    @familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • sammkatz
    Sam Katsby (@sammkatz) reported

    @PrimeVideo please fix audio on Yankee game. It’s eerily quiet.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • pineridgemtrsp
    Kevin (@pineridgemtrsp) reported

    @PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    @IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.