Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and sign in.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 25: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (32%)
- Sign in (16%)
- Crashing (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wolfeboro
|
Playback Issues | 19 hours ago |
|
Township of Evan
|
Playback Issues | 2 days ago |
 Amiens
|
Playback Issues | 4 days ago |
|
Gaithersburg
|
Playback Issues | 6 days ago |
 Veracruz
|
Sign in | 6 days ago |
|
Sète
|
Crashing | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡
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ami ☆ (@dudcentral) reported@sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??
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Alistair 🐆 (@TLanokia) reported@PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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caramello2024 (@caramello222) reportedhey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Jonathan Plumb — Spokane Valley (@jonathanplumb) reportedReally, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
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Stevie (@svnxvx) reportedWhat a ******* awful choice. Don't do it @PrimeVideo
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Jai Singh (@Jai_Singh81) reportedHey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you
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SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
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Jeffrey L. Honnold (@jefhon) reportedamazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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Jeff Pappone 🇨🇦 (@jpappone) reported.@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs
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Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
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saral (@srlgpt_a) reportedHostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-
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Andrew Tate's Cannibal Neighbour (@FailingToComply) reported@AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.
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Alex (@Alex_bristol87) reported@StreamWithKev And yet we get. ******* AWFUL blu ray release @PrimeVideo WTF MAN! where’s the 3 part epic making of!
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LocalHooker (@LocalHooker1012) reported@pavyg @PrimeVideo Nice to see common sense at work
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WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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Avi (@Abhilek75736901) reported@PrimeVideo And first season with Woke BS worst then last season.
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Amazon Help (@AmazonHelp) reported@Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara
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Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reportedI’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭
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Juan (@juanch0___102) reportedI thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too
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Arun Shankar (@Arun_Sankar_A) reportedHey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet
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TennisMamba (@TennisMamba) reported@pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!
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Seems Like No One (@SeemsLikeNoOne) reported@PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.
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Marie (@smvn65) reported@PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime
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Save Stargate (@SaveStargate198) reported@PrimeVideo Having trouble with my subscription - how can I get help please?
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Gaseous (@Gaseoustb1331) reported@PrimeVideo @PrimeVideo Batman S2E2 never loads up but I can easily stream every lame reality TV sitcom no problem at all?