Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somerville |
Buffering | |
 Edson |
Playback Issues | |
| Houston |
Video Quality | |
 Mumbai |
Playback Issues | |
| Rewāri |
Buffering | |
| Indore |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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J. Trevizo
(@jtrevizo1013) reported
@Mr_Aldan @PrimeVideo @JeffBezos Mine has been badly pixilated and even stopped to buffer once before I gave up trying to watch and turned it off. Just junk. #NFL
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B.A.D.
(@TarHeel_Kid704) reported
@ValenciaCCT I have an Apple TV and have absolutely no streaming issues when I stream live games on ESPN+ & YouTube Tv but this game on @PrimeVideo is terrible!! I know it’s not my internet either
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Jay Williams
(@kcgreen18) reported
@PrimeVideo @NFL This choppy video experience is bad. Two weeks in a row with issues. Please figure it out.
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F.U.C
(@FunUncle_Cooney) reported
@NFL @PrimeVideo You need to fix the FEED asap!!! It’s keeps getting blurry!!
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Jason Petsche
(@jabpetsche) reported
@PrimeVideo this game is unwatchable?!?! @NFL this is trash quality picture!
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Brent Blake
(@brentmblake) reported
Thursday night football on @PrimeVideo is God awful…@Apple buy the rights from the @NFL so we can at least get a clear picture…the picture quality is so bad!
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Ghost Malone
(@notaustinpostv4) reported
Hate to sound like a broken record here, but watching this game on @PrimeVideo looks like I’m playing my buddy Steelers vs Browns on Madden ‘94.
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PFTPMPosse 🇺🇦
(@PFTPMPosse) reported
Come on @PrimeVideo & @NFLonPrime—fix this horrible & worst-in-class REW/FWD feature for #TNF (or lack there of tbh)! Its pathetically bad! #PFTPMPosse
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GenX
(@GenXzeroX) reported
@DJSBurgh @PrimeVideo What’s the problem?
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Wavers
(@offthewave912) reported
Yo @PrimeVideo the quality of this Football broadcast is absolutely poor! You guys must do better.
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Patti 💙⭐️💙⭐️💙⭐️💙⭐️💙⭐️
(@CowboyzBabyGirl) reported
Anyone else notice the poor quality of the game being on @PrimeVideo Really sucks!! Games need to go back to @nflnetwork for Thursday nite games!
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David Huskin
(@huskin_david) reported
Hey @PrimeVideo fix this ****.
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DAMGÅR
(@NorthlandTim) reported
Herbstreit is awful. Please fire him @PrimeVideo
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Amber Allen
(@AmberA345) reported
@Krix08Rix @amazon @PrimeVideo My quality improved drastically once I exited the app and returned.
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Nico
(@THEnicwebster) reported
Wow @PrimeVideo #ThursdayNightFootball coverage is awful. Blurry af! The words are ahead of the picture so you hear what happens from the announcer before you see it. Amateur hour. I cant watch this anymore. 👎🏻👎🏻👎🏻
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Nathan
(@nberrian619) reported
Anyone else having trouble watching Thursday night football? I’m using a fire stick and watching on prime. Shouldn’t be an issue. But all it does it freeze up the video and I have to exit and restart ever 2-3 minutes. @PrimeVideo and @amazonfiretv about to lose a viewer.
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Chris Gotski
(@c_gotski) reported
@PrimeVideo you're video Quality is terrible tonight.
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DarrenIronLion
(@DJSBurgh) reported
Please get The NFL off @PrimeVideo This is abysmal. Awful streaming
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Leg0
(@Leg0pc) reported
@Not_Al_Secord @dabearsblog @PrimeVideo Yea, I have fiber with 750mb down. It isn't the internet. It's their cheap terrible routing.
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Laquetuph
(@Laquetuph) reported
@sammycoverz @JeffBezos Go ahead, cancel it. Then watch it for free on Twitch like the rest of us. It's on a channel called "PrimeVideo" and its free. Quality isn't bad as long as your internet isn't terrible.
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Doug Donohoe
(@DougDonohoe) reported
@andrewvitollo @PrimeVideo Error code #9925 for the win
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Margarita Mark
(@Margarita_Mark) reported
@PrimeVideo @NFL The lad for NFL games is horrible. Poor video quality and laggy. #fixthenetwork
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Dan Compton
(@dcompton1962) reported
It’s very hard to watch a football game when it is pausing to stream every few minutes. Anyone else have this problem? I might have to skip Thursday Night football the rest of the year. #PrimeVideo #NFL #NFLTwitter
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Kelly
(@Kelly_MY82) reported
@PrimeVideo I had to dust off my twitter to come complain about your terrible quality. Shame on @NFL for allowing this
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Brooks Lee
(@Badlee1122) reported
@PrimeVideo please fix your very awful picture quality on your nfl football streams. Week after week it's been bad. Not everyone has this issue, but you have enough complaints. It's not my internet it's not my tv it's you. Please fix!
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Greg Seman
(@cowboygreg) reported
Feel like I'm watching the Steelers-Browns on an 80's console TV, not 2022 @Amazon @PrimeVideo. Video quality is so spotty
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Hard Pill to Swallow
(@41RhymeStones) reported
@NFL Oh so not only do we have to pay for @PrimeVideo and the bad quality, but in order to watch the game we have to purchase NFL+, while you show an older game on @nflnetwork, the station you showed TNF games on for the last 2 years. Wow! ******** and greedy move yall.
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Mark J. Francis
(@realMarkFrancis) reported
The problem with the @PrimeVideo broadcast of football is that the fast forward feature is not nearly as precise as my @Xfinity DVR
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Brandoooo
(@BFUCKINGY) reported
@NFL @PrimeVideo I found a solution use the Twitch app and cast it to your tv no problems
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Z-Teezy
(@Skyesshadow) reported
What is up with Amazon Prime Video? Come on man! Fix y'all stuff! Can't even watch the game cause voices don't line up with the plays and its all fuzzy! Come on #NFL and #PrimeVideo !