Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/02/2026 19:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNapa Crashing
United StatesMinneapolis Crashing
United StatesPhoenix Sign in
United StatesArlington Playback Issues
United StatesPhoenix Playback Issues
United KingdomCarmarthen Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • asisnautiyal Ашиш Наутиал (@asisnautiyal) reported

    Hello @PrimeVideo @amazonIN please help me for login my account as I lost my phone and number and now without access code I am unable to Login to my account. Please resolve this.

  • zachmorris21 Zach morris (@zachmorris21) reported

    @ItsJulyBaayBeee @demarq001 @PrimeVideo That’s kind of the point of the character, hopefully they have some time to give viewers who didn’t watch the campaign a little more backstory, I think it would help people connect with the characters a little better.

  • AJRfan55 AJRFan (@AJRfan55) reported

    @PrimeVideo Saving Private Ryan. I realized I never had a problem in my life compared to those kids.

  • RoyaTheWriter Roya Hakakian (@RoyaTheWriter) reported

    @nprscottsimon @PrimeVideo I paid, too. Desperately wanted to know why Hortense goes off with Heinrich. It didn't help.

  • Marmaloid79 Marmaloid79 (@Marmaloid79) reported

    @JDCBRAND @PrimeVideo I still have this on VHS but can't get my VCR to work 😫

  • evilene3000 Evilene20003 (@evilene3000) reported

    @PrimeVideo Whoever designs your user interface should be fired. Your way to improve it is to make it possible to see only one row at a time? The worst out of all the streaming services, even the low rent ones. Hire better staff.

  • MovieShelfYT My Movie Shelf (@MovieShelfYT) reported

    @PersonaGambit @PrimeVideo That was a terrible choice as well. 😭

  • CeeKamie Kamie 🍊🇺🇸⭐️🇺🇸🍊 (@CeeKamie) reported

    @PrimeVideo This looks terrible

  • KinkShamer4 TheLordOfFetuses (@KinkShamer4) reported

    @BQws222 @PrimeVideo How would White Chicks work

  • Sprimevide primevideo for sale 🇮🇳 (@Sprimevide) reported

    Amazon prime video account available 2 screen one month 50 rs contact us for order if have any trust issue DM us Paytm and upi accept #primevideo #amazonprime #AmazonPrimeVideo.ً

  • mytake1234 mytake (@mytake1234) reported

    @AmazonStudios @PrimeVideo @BAFTA The Ricardo’s movie is awful.

  • DanielNewman Daniel Newmaη (@DanielNewman) reported

    @PrimeVideo Terrible

  • ItsMeTheKitty ItsKittenTime (@ItsMeTheKitty) reported

    @RabbitWithASwo2 @PrimeVideo Legend of Kota didn’t suck and you have terrible taste just stop watching and save us the time for your bullshit

  • AustinRich6 Austin Richards (@AustinRich6) reported

    @PrimeVideo Crash

  • ehutchinson1513 Sir Cease, High King of Hush-Hush (@ehutchinson1513) reported

    I just realized that, after several days of talks on the Inklings at a @Hillsdale CCA, many of which had to do with Tolkien, not a single person mentioned the doubtlessly terrible upcoming @amazon @PrimeVideo series even once--quite stunning, really, in the best possible way.

  • princemanoj_MMR MANOJ RAJAPURKAR (Prince) (@princemanoj_MMR) reported

    @PrimeVideo can i get ur customercare whatsapp contact? while purchasing prime membership...Card is added but theres problem while payment @amazonIN

  • RealJuanColon Juan (@RealJuanColon) reported

    @verge Surely this price increase means @amazon will fix that horrendous @PrimeVideo UI.

  • WGhd76 WolfGHD76 (@WGhd76) reported

    @PrimeVideo This show is one of the worst tv series i have ever watched…😖

  • Cornishdave1980 CornishDave (@Cornishdave1980) reported

    @Dogboy48 @PrimeVideo @TomCruise Completely agree, terrible film. I'd say even though the stories differed, the first 3 Borne books/films were v good. If rich, I'd work on the Mitch Rapp series.

  • majeed_nang Majeed Nangyal (@majeed_nang) reported

    @Pink @PrimeVideo Dear @Pink, It has been several months since I am asking you for help. I badly badly need your help. Please help me. Please help me start university. I tried to send you a PM but unfortunately your DM is off. Please please send me a PM. Kind Regards,

  • betrayerofhope1 Elan Morin Tedronai (@betrayerofhope1) reported

    @SekureAtty @Prodigalsonfan3 @PrimeVideo A lot of good shows don't have more than two seasons. That is a silly metric to go by. Did you even ever watch it? Chances are you would at the very leady he able to respect its quality. If you don't, you have poor taste

  • vadergrrrl Mir.I.am White (@vadergrrrl) reported from Mesa, Arizona

    Anyone else having trouble accessing the live feeds on Paramount+ through Amazon Prime? @PrimeVideo @paramountplus #cbbus #bblf

  • horsepksatLosAl horseracingislife! (@horsepksatLosAl) reported

    @PrimeVideo Glitter! It changed my life forever. watching this crap and kept myself alive after.. I knew the worst 1.5hr of my life has passed and I can never ever kill myself if I didn't slit my own throat then after watching it.

  • shineyprincess2 Mrsleahhughes (@shineyprincess2) reported

    @PrimeVideo TV APP IS DOWN YOU CANT BUY ANY MOVIES IT REFUSES TO GO THROUGH AND SAYS THE PAGE IS HAVING PROBLEMS

  • CAMGIRL_movie Curt Wiser (@CAMGIRL_movie) reported

    @PrimeVideo Crash (2004).

  • jeffrey_riddle Kitsune (@jeffrey_riddle) reported

    @PrimeVideo and @amazonmusic have THE WORST user interface I have ever seen. These guys deserve to be on the trash heap of streaming media. Gomi. Suterumono.

  • CatImperator Imperator Cat (@CatImperator) reported

    @LukeBShelton @LOTRonPrime @PrimeVideo The problem is that strange script that looks no so hobbity. In fact, it has an eastern feel So it could be also an Easterlimg

  • nprscottsimon Scott Simon (@nprscottsimon) reported

    What? You have @PrimeVideo and try to watch a French series that’s highly reviewed as being featured there, only to be told you also need to have some some kind of extra mhz service at $7.99 more a month? Complaining will really help though, right?

  • vadergrrrl Mir.I.am White (@vadergrrrl) reported from Mesa, Arizona

    Why can’t I find the live feeds on Paramount+ through AmazonPrime? Do I need to cancel through Prime? Never had this problem. No settings. Help??!! @paramountplus @PrimeVideo #cbbus #livefeed #bblf

  • dugzino Dugzino 🇽🇰 (@dugzino) reported

    @PrimeVideo Crash.