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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Playback Issues (29%)
  • 27% Buffering (27%)
  • 21% Sign in (21%)
  • 18% Crashing (18%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Pornic Crashing 4 days ago
Mozac Buffering 5 days ago
Salem Buffering 6 days ago
Sydney Sign in 8 days ago
Perth Video Quality 8 days ago
Paris Video Quality 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MaskJuice
    Mask (@MaskJuice) reported

    @BlueJacketsNHL @PrimeVideo No, that's a bad #CBJ... go to your room & think about your actions and don't come back until you're ready to apologize & fix this Signed The 5th Line

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • kay_is_short
    KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported

    @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹

  • CookseyDwa33980
    Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported

    @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

  • doomer_wizard
    Doomscroll Wizard (@doomer_wizard) reported

    @PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • dixienormu92374
    Surf fn (@dixienormu92374) reported

    @PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive.

  • MartinCollinsx
    Martin🎸Collins (@MartinCollinsx) reported

    @PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • WallstFarm
    WallstreetFarmer (@WallstFarm) reported

    Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

  • ShalnevaE
    Elena Shalneva (@ShalnevaE) reported

    @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • formybaela
    diva down era (@formybaela) reported

    @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

  • tresttragos
    mar ⚢ (@tresttragos) reported

    @PrimeVideo get to work abt season 2 right now you guys im INSANE

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • ronshim32
    Ron (@ronshim32) reported

    @PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours

  • TrumpyCaneGhost
    TrumpyCaneGhost (@TrumpyCaneGhost) reported

    @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

  • prmikes
    Mike Sheppard (@prmikes) reported

    Cannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried

  • Mr_GQ_Cantu
    Jesse Mr GQ Cantu (@Mr_GQ_Cantu) reported

    @PrimeVideo I ordered the AEW All In broadcast and the stream is giving me issues, not allowing me to watch from the beginning. I need assistance please