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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Coeur d'Alene Sign in 6 hours ago
Canton Crashing 6 hours ago
Columbus Sign in 7 hours ago
San Francisco Buffering 7 hours ago
Manchester Buffering 8 hours ago
League City Sign in 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • spuds6465
    BaltimoreGal (@spuds6465) reported

    @ACMawards @PrimeVideo Can’t even watch it….. I have prime, but it’s so glitchy and lagging. You can’t even watch it…. Prime is awful on live events.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • Zizo_76er
    Zizo⚡️ (@Zizo_76er) reported

    @NBAonPrime @PrimeVideo I swear Mobley is a terrible defender

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • WesThompson
    Wesley Thompson (@WesThompson) reported

    I genuinely don’t know what’s worse then game SEVEN between the @cavs Cavaliers and @DetroitPistons Or this POST GAME nonsense by these dudes on prime @PrimeVideo POST GAME. This is so bad I mean what a terrible terrible performance all the way around.

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • originalfuzz
    Ryan (@originalfuzz) reported

    Idk how the person who did Primes UI hasn’t been fired yet, but it’s the worst streaming app layout STILL ever. Great job guys @amazon @PrimeVideo

  • flem_dawg
    FlemÐawg (@flem_dawg) reported

    I’m sorry this @PrimeVideo telecast for Cavs v Pistons has to be the worst announcing crew. A game 6 playoff and we have to listen to this garbage

  • StefanPlaysBro
    StefanPlays🚀🚀 (@StefanPlaysBro) reported

    anyone else @PrimeVideo sucks with quality

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • QRSTUV132
    Q (@QRSTUV132) reported

    .@PrimeVideo NBA game quality all time worst, unserious business

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • KnoahFence
    Kno™ (@KnoahFence) reported

    Bruh I despise the @PrimeVideo camera work for these games. Put that MF on old school broadcast and just chill Twin damn.

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • baundiesel
    baun (@baundiesel) reported

    @TheMasterOfLuck @PrimeVideo Just assuming it'll be bad. lol People like you are the worst part of fandoms.

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • catalinaperiod
    king cat 🐕‍🦺 (@catalinaperiod) reported

    AMAZON YOUR LIVE STREAM SUUUUUUUCKSSSSSSSSSS @PrimeVideo It buffers, lags, cuts out. THIS IS A BILLION DOLLAR COMPANY, that charges for every damn thing. FIX IT.

  • mabr1to
    Mari (@mabr1to) reported

    Tomorrow at this time I will he working and not watching Off Campus. @PrimeVideo @offcampusonpv Please send help. Please.

  • ahiru_taich0
    ɴᴀᴏmi (@ahiru_taich0) reported

    @GoodOmensPrime @PrimeVideo Hate you, yall ruined this show, it's terrible

  • bonobochick
    Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reported

    @teamcolewalter @Variety #PrimeVideo seems to have a #misogynoir casting problem overall. It will be interesting to see if the trades ever talk about it.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    I’m now casting my phone to my tv for a higher quality experience… @PrimeVideo and the @nba should be embarrassed. Apparently the app feed is better than the internet feed. #Letemknow

  • Austin_Hay1
    Austin (@Austin_Hay1) reported

    I hope the @NBA never puts a game on @PrimeVideo again! It’s such bad quality! It’s unwatchable! 😡

  • dionrs94
    Dion (@dionrs94) reported

    @lacyspov @PrimeVideo Not a single one looks like they have a legitimate acting bone in their body. I swear for every great series Prime makes, they make 10 terrible ones full of generic looking people that could literally be anyone pulled off the street.

  • BarrelAgedDave
    Dave (@BarrelAgedDave) reported

    @PrimeVideo should never have an @NBA game ever again. Their broadcast has been terrible. Everything. Announcing, PbP, editing, replay. You would think a multi billion dollar corporation could do waaaay better.

  • BryantIbarra
    #.M_$! (@BryantIbarra) reported

    @PrimeVideo Fix your ******* ****

  • KSAviation2020
    kirsty finch (@KSAviation2020) reported

    I have booked today of work just wo watch all 8 episodes of off campus and omg didnt disappoint what so ever. My reactions omg up and down think my neighbours are sick of me. Like what an ending to episode 8. 😱😱😱😱😱 #offcampus @offcampusonpv @PrimeVideo

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming