Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/29/2025 10:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaHyderabad Buffering
AustraliaAdelaide Buffering
United StatesHayward Buffering
United StatesGreenbelt Buffering
CanadaWinnipeg Playback Issues
United StatesDallas Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tobsn Tobsn (@tobsn) reported

    @PrimeVideo how about new movies? how about fixing your scrubbing, how about fixing your interface language issues? ******* fight club wont fix that.

  • SuperDLM515 Mrs. Smart T. Pants (@SuperDLM515) reported

    @SKInspire2015 @PrimeVideo @JeremyClarkson That’s great! But what about the Windsors? This is a moot point if the RF can continue to get away with the storm of hate they started. They only used the press to carry out their ***** work. Until they suffer in popularity, it’s all for nothing.

  • TheRealMrSweary Gavin Blair (@TheRealMrSweary) reported

    @Variety So what they're saying is they're going to work with him for a couple more years, release two more seasons of his shows, then maaayyybeee not work with him any more. NOT GOOD ENOUGH, @PrimeVideo Sack him now.

  • SharonGrape Sharon Winchester (@SharonGrape) reported

    Shame Shame Shame @PrimeVideo caved into Meghan Markle and Prince Harry. Where's your *****? Rehire @JeremyClarkson ! He apologized. Just because they didn't accept it is their problem. #reinstatejeremyclarkson

  • Fran_Neena20409 Mary Frank (@Fran_Neena20409) reported

    @ArchewellBaby Archewell has a public e-mail, right? He works for a Tabloid Paper & TV Network, right? That is not a problem. His feigning apology b/c he's losing one of his gigs.@PrimeVideo show is why he's making virtue-signaling apology rubbish.

  • minority_real The_Real_Minority (@minority_real) reported

    Hello @PrimeVideo. I have opted for the 30 day free trial of prime membership and made the refundable payment. Yet I am unable to watch the prime videos. Please help.

  • KhanPooja Pooja Khan (@KhanPooja) reported

    Wondering if anyone is facing issues with @PrimeVideo - for last 2 days, not loading while Netflix and Hotstar seem to be working fine on the same TV

  • NorthernBelll ʙᴇʟʟᴇ (@NorthernBelll) reported

    @Torettos @PrimeVideo I have no had issues on my end. I’m sorry you’re dealing with this.

  • sabhixek दूर दृष्टि दोष (@sabhixek) reported

    Hello @PrimeVideo when I try to play any video it says some other device is watching. But the registered device shows only one device. Help

  • Alicat5551 Alicat555 (@Alicat5551) reported

    @7tees_child @scobie @PrimeVideo Interesting, how British people put their spin on issues to save face. No matter the story, your level of biasness in British society always reaches an alternative reason to justify wrong. What century you live in where the RF & members of the royal friends could do no wrong!

  • CWThompson1965 Chris Thompson (@CWThompson1965) reported

    @yegwarda @simonharris_mbd @PrimeVideo They have already paid him for those shows, am sure he will love to keep the money and not have to do the work

  • ProudCanuck148 CanadaProud (@ProudCanuck148) reported

    only reason I was a @amazon @PrimeVideo member was because of Jeremy Clarkson. They are not working with him anymore. Guess that saves me some money by losing my prime member status.

  • GregPappasJr Greg Pappas (@GregPappasJr) reported

    @PrimeVideo The Expanee Season 6 Ep 6 is broken... no one in family can access it... just spins.

  • KikaTs9 kika9 (@KikaTs9) reported

    @MICHE1E7 @PrimeVideo please help us #SaveWarriorNun. #WarriorNun has a huge fanbase that is willing to subscribe to your platform and that has accomplish to collect 107k signatures and 6.8 million tweets a month after it's cancellation

  • blessmanfsa Favour Manasseh (@blessmanfsa) reported

    @IretiolaDoyle Most of us did same! All I wanted to do is just to make films just to fulfil my fantasy until I got contacted by distributors who offered me opportunity to showcase my work in cinemas and other platforms then I did @the_hila which is streaming on @PrimeVideo worldwide. I luv u ma

  • this_is_it_me Alex (@this_is_it_me) reported

    @PrimeVideo @BenAffleck Please, please, give us a second chance, like JLo gave Ben rescue our show form Netflix clutches #SaveWarriorNun #WarriorNun NETFLIX CORRECT YOUR MISTAKE NETFLIX ARREGLA TU ERROR

  • RVYEntertainme1 RVY Entertainment (@RVYEntertainme1) reported from Los Angeles, California

    @amazon has some of the worst customer service reps on the planet. They intentionally hang up in your face, cut you off, and treat customers like they hate their jobs. Fix it @amazon @PrimeVideo

  • cinnamonbear14b Teddy Bear (@cinnamonbear14b) reported

    @LucindaLC @PrimeVideo You are not very progressive. Inquisition comes to mind. PS Don't you dare to pull ANY of Clarson's work, Amazon.

  • AncientAuntyJu Termagant (@AncientAuntyJu) reported

    @PrimeVideo so glad you’ve cut ties with the God-awful Jeremy Clarkson 👏🏼👏🏼👏🏼 shame @ITV don’t have your backbone.

  • DaveBreel DAVE_BREEL (@DaveBreel) reported

    Clarksons Farm and The Grand Tour is the only reason Prime tv is relevant today. Literally, everything else on Amazon TV is crap and don't even get me started on the terrible sports coverage. If these shows get cancelled I'll have no reason to watch @PrimeVideo #Clarkson

  • busty01 Busty (@busty01) reported

    @Variety Is that why he’s now announcing he sent an email to Harry and Meghan to apologies, because he’s looking for a new channel to stream his crap. It’s good @PrimeVideo is ending it but should have ended it with immediate effect. Impact of misogyny & abuse is an issue in young males

  • NorthernBelll ʙᴇʟʟᴇ (@NorthernBelll) reported

    @Torettos @PrimeVideo Sadly these days you HAVE to check your credit cards daily. Dropbox and PayPal tried charging me nearly $400 for STORAGE! When they didn’t help I went straight to my bank! Who the puck spends $400 on storage?! NOT me!

  • DanielModelMgmt Model Scout (@DanielModelMgmt) reported

    @PrimeVideo you take issue with @JeremyClarkson re:megan but you’re ok hosting a film that shows naked children FULL frontal & seeing them get shot point blank through the skull - that’s cool right?!🤬

  • Tsunehme James Anthony (@Tsunehme) reported

    @KeyAlifi @SeanDKnight @PrimeVideo Meh, it's not really woke. One non-white elf, many strong male roles in the show. Problem is the lazy writing. Whole show was rushed and done lazily. Really bad.

  • TATENAWYER Tate Nawyer (@TATENAWYER) reported

    @PrimeVideo @JLo @joshduhamel Easily the worst movie ever made.

  • chellemilligan Michelle Milligan (@chellemilligan) reported

    @PrimeVideo Is there a resolution coming to fix the issue with stuttering video and/or no sound while using iOS lighting adapter to stream content? It has been several weeks of not being able to watch Prime.

  • samuelidas669 Samuelidas (@samuelidas669) reported

    @SkyString_ @PrimeVideo @BenAffleck He was awful as Batman

  • martinboege Martín Boege (@martinboege) reported

    @premiereds Why you cant change the wrongly uploaded file to @PrimeVideo of the movie #elsueñodeayer. It's awful that we noticed the problem immediately when it showed in the platform and it has not been changed to HDR. You are literally shiting in all the crew´s job.

  • 7th_charm 7th times a charm I guess (@7th_charm) reported

    @PrimeVideo @JLo @joshduhamel Shes such a terrible actress... and singer. Gawd

  • ProudCanuck148 CanadaProud (@ProudCanuck148) reported

    @lathamphil1 @PrimeVideo With you 100%. He apologized. Move on. Rich people attacking rich people. People who work for a living and deal with stresses of every day want to be entertained and taken away from stresses. For many of us Clarkson does that. So take that away and I have 0 need for prime subs