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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Richmond Crashing 10 hours ago
Tres Cantos Sign in 13 hours ago
Centennial Playback Issues 15 hours ago
Melbourne Sign in 15 hours ago
Hereford Buffering 17 hours ago
Mandeville Sign in 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dufieman
    Dufieman (@dufieman) reported

    Spider Noir might be the most frustrating watch experience I've ever had. Constantly switching back to the color version every day. I like the show but man it's annoying that I have to jump through hoops every time I want to watch it. Fix this @PrimeVideo

  • alexcochrane66
    🚽Hᐰggistrᐰiner (stinkysock)LowIQ🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alexcochrane66) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Greenlight it. Aiming SG1 to a younger audience won't work.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • BRDJR
    William-Dunhan (@BRDJR) reported

    @PrimeVideo @AmazonMGMStudio This really didn't go the way you were hoping did it? Well good news: there is a way to fix it even still. #SaveStargate by reversing course and let the show go on as it was going to be. You'll make money, the fans will be happy & we'll forgive

  • BigSpoonBear
    Peterhausen (@BigSpoonBear) reported

    Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • naphtyuzamaki
    Stephan Hawking (@naphtyuzamaki) reported

    @PrimeVideo just buy the sub, but when I do scroll long it just come to top automatically n it just irritate me , Ps my phone is latest in market so no hardware issue

  • sooz_1_3
    Susan Weir (@sooz_1_3) reported

    @PrimeVideo You can fix it by making Martin Gero’s Stargate #saveStargate

  • Degenerate0123
    Joey (@Degenerate0123) reported

    @Yankees @PrimeVideo @SportsonPrime Oh it’s on Prime, guess I’ll watch something else tonight. Worst streaming service easily

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • Charles40037125
    688vet (@Charles40037125) reported

    @Jack2LOneill @PrimeVideo It has to be the real stargate not some rings of power type garbage. Problem is they only want to make the garbage to push their agenda.

  • sunkarachaitany
    ©️haitanya Sunkara (@sunkarachaitany) reported

    @PrimeVideo I found a #bug in primevideo mobile app, play the movie and in few seconds try to download but in mobile settings it is only with wi-fi but I with mobile ntw .it is fine later I watch online but it is giving error..and later cancel the download then it is playing.

  • Neo1225064
    Neo (@Neo1225064) reported

    @GradStudentHW @Jack2LOneill @PrimeVideo And im telling you, the original writers are very talented. Go watch their work. No way you'd think like this if you watched their other work.

  • ugorur
    Umurcan Görür (@ugorur) reported

    @PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • Salty_Sea_Dog1
    Johnathan De Wit (@Salty_Sea_Dog1) reported

    @Jack2LOneill @PrimeVideo That's modern inclusivity, when you make a generationally successful show pre and post airing but then think, surely it'll work with a known writer catering for 'the many'. Fools.

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • xXBlade89Xx
    M Barth (Blade) (@xXBlade89Xx) reported

    @dhewlett @PrimeVideo We need your help to save the Stargate franchise. #saveStargate

  • willitstimothy
    Timoteo (@willitstimothy) reported

    @finnighan13 @AmazonMGMStudio @PrimeVideo Yup. Amazon just can’t help sticking its foot - and other stuff - in its mouth anyway.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • klivesean
    Klive Sean (@klivesean) reported

    @mybroadband @PrimeVideo content is terrible. It is not relevant to the audience in South Africa. A mere price war will not help Amazon against Netflix and Disney+.

  • sanifv11
    ⤷ sani (@sanifv11) reported

    Its like ending a movie at interval @/PrimeVideo @/netflix fix it

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • PabloChacon_JB3
    James Beres (@PabloChacon_JB3) reported

    @PrimeVideo WTF!!!! Finished the stage 2 end during a commercial. @DaleJr get them in line this is terrible.

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.