Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bellevue |
Sign in | |
| La Vergne |
Buffering | |
| Phoenix |
Sign in | |
| Dallas |
Buffering | |
| Birmingham |
Sign in | |
| Bedford |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Anshul Pande
(@anshulpande) reported
@PrimeVideo the quality of streaming on my tab is not proper. I have set the streaming quality to highest, yet its streaming in med quality. My phn n tv streaming 4k, bt not my tab. Pls help.
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DarrellMF
(@DarrellMF) reported
@PrimeVideo @JeremyClarkson Please help me. Why do I constantly get German subtitles on #ClarksonsFarm without either asking for or indeed needing them? Nice touch but mildly lästig
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sarah
(@homeIandanymore) reported
@alltwoghosts @ghostdaya @PrimeVideo U HAVE??? MAYBE MY MEMORYS JUST TERRIBLE 😐
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organdonor2000
(@ny0gurt) reported
@limebane @Mikasacus @PrimeVideo HELP ME WHY DID TOU TAG PRIMEVIDEO
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☂️
(@leateafly) reported
@PrimeVideo Am I the only one cringing watching this contrived piece of trite??? One of the worst comprehensive failures I’ve seen… the writing directing acting score n cinematography (or lack there of)
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Balajee Vishwanath
(@iBJVishwanath) reported
@PrimeVideo how can i release my film in prime video pls help me. If possible please send me personal message on twitter.
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Hariprasad
(@_filmy_world) reported
Amazon PrimeVideo should stop cutting their own trailers , What they make isn't a trailer but a summary of the film. Worst buggers. Spoiling the whole experience . #SarpattaParambaraiONPrime
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Too 50
(@BC10_hoops) reported
Uh @PrimeVideo WHY are your Woody Woodpecker and @PopeyeTweetsk videos SO horrible looking? Can you fix it please?
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Michael L
(@Imiss1996) reported
The only way to blow away these awful blues is to watch “Stop Making Sense” by @DBtodomundo and Talking Heads on @PrimeVideo 25 mins in and feeling much better Trust me you’ll be dancing by bedtime 🕺
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hayu UK & Ireland
(@hayu_uk) reported
@RankedReal @PrimeVideo So sorry about this! #Prime have been notified and are working to fix this for you, ASAP.
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DarrellMF
(@DarrellMF) reported
@PrimeVideo Please help me. Why do I constantly get German subtitles on @ClarksonsFarm without either asking for or indeed needing them?
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Akanksha
(@Akanksha_Taneja) reported
@AmazonStudios @amazon @PrimeVideo few days back I was asked to make a survey and against this I will be gifted some cashback .Moreover I did not receive any cashback yet . can you please help ?
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Tierra Diaries
(@PostcardBound) reported
Day 6. We’ve picked up some traction not enough to impress @netflix I’m sure (mostly because Grizz had more people help him find farmland than I had like my last tweet) but we still want #TheSociety back. Or for @PrimeVideo to pick it up
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Cicero
(@Iintarfa1949) reported
On @PrimeVideo is a program called Alone: Arctic 57 & synopsis is “if contestants can spend 100 days alone in the Arctic, with no shelter, no camera crews and no one to help, they’ll win $1 million” Struggling with the concept. If there is no camera crew how does this work LOL
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ivanleoncz
(@ivanleoncz) reported
@AmazonHelp @BrightD63242538 So please, help to get in contact with your Account Specialists. I can't make International Phone Calls and your SMS service is not working (I'm not receiving the auth link after login with my credentials). PLEASE, HELP ME! I'M PAYING THE GODDAM @PrimeVideo and I WANT TO USE IT!
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siân into yiling
(@sianofhel) reported
hi @primevideouk & @PrimeVideo I reported to you over a month ago that the subtitles on episode 12 of the show "love is sweet" were out of time in a way that made it impossible to watch, both to amazon support and via feedback on prime the issue still isn't fixed, sort it out!
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Danny Cowle
(@danny_cowle) reported
Watched ‘The Tomorrow War’ last night on @PrimeVideo ….verdict…”It’s pretty awful but good”
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Nicola Monaghan
(@nicolanovelist) reported
@ThaliaIndigo @netflix @PrimeVideo So true. Chad and I are constantly going back to stuff on prime and trying to work out where we left off!
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Mario Latilleon
(@latilleon) reported
@AmazonHelp You know what sucks? That my @PrimeVideo app on @RokuSupport keeps crashing. I’ve tried to play three different movies and each crashes within two minutes of starting. I’ve deleted and reinstalled app. You need to fix this problem please.
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stewdaday
(@stewdaday1) reported
@PrimeVideo Ok bit confusing , Pratt was decent , terrible script but cool idea
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A Narendra Dutt
(@ANarendraDutt1) reported
@AmazonHelp @PrimeVideo As a customer I should have a choice to block movie suggestions. No not parental control, I just want to completely block particular content from my account. That will also serve you as direct feedback reg content. Pls help. #transparency
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Amanda Mielke
(@amanda_mielke7) reported
if you haven’t already seen @AnimalKingdom and/or you’re not already binging it on @PrimeVideo to catch up, you’re the worst
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Ali Cameron
(@BAuser25) reported
@PrimeVideo do a 2nd season of Clarkson's the farm over the other terrible rubbish. And another season of patriot too
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Stop playing Joe: CANCEL $50k SL Debt!
(@stealthmode1) reported
@PrimeVideo My love language to you Prime; IMPROVE. YOUR. USER. INTERFACE. Then maybe I’d want to subscribe. It’s absolutely the worst to navigate.
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TTVMoses
(@TTV_Moses) reported
@PrimeVideo @AmazonHelp @amazon Amazon Prime is down! It’s not working when I search items or stuff! It won’t let me order stuff and when I click on the item it takes me back to the home page! The Amazon Prime app needs to be fixed!
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David Dozier
(@The_Dozier) reported
@Prosperar100 @PrimeVideo Stop it already, don’t do that. We need to learn to separate reality and fantasy and if you can’t then you are the one with a problem.
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Empty
(@Fanatic_PK_AA) reported
Hey @PrimeVideo whats the problem with #DontBreathe Its not playing !
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《 KyoDivinity 🍔 Soft Pixel Person》
(@KyoDivinity) reported
@PrimeVideo @adultswim So somehow S5E7 got uploaded in place of Episode 4? Is there anything being done to fix this??
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Zuck_hack_innova🏷
(@zark_God_hack) reported
@ivanleoncz @AmazonHelp @PrimeVideo That's why I am here to help
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Michael S. Taylor
(@mtaylor_nz) reported
Why can I suddenly not watch Prime videos in France when my subscription is in Germany and your help pages say in the EU I can watch all the same content? @PrimeVideo