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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orlando Playback Issues 3 hours ago
Baton Rouge Playback Issues 6 hours ago
York Buffering 7 hours ago
Ciudad Apodaca Video Quality 10 hours ago
Sterling Heights Buffering 13 hours ago
Orlando Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • NoahRSnyder
    Noah Snyder (@NoahRSnyder) reported

    I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing

  • GonaniTemcozo
    Gonani Temcozo (@GonaniTemcozo) reported

    @Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • officialkudy
    ᴋᴜᴅʏ (@officialkudy) reported

    @PrimeVideo Please i have a problem need help on my login details.

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • MarxTrista87882
    Tristan Marx (@MarxTrista87882) reported

    @lyfe_fitness4 @NBAonPrime @PrimeVideo I'll help you out. Bet $2000 on the knicks spread for game 4. Easy money. I'm going to go in for 50K

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • mdc2363
    mark (@mdc2363) reported

    These @PrimeVideo @NBA announcers for the Sixers game are hilariously terrible

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • RealWANGHAF
    WANGHAF (@RealWANGHAF) reported

    @NassVon @sickaqua @PrimeVideo Maybe based on recent ratings people aren’t interested in the content being produced with POC leads. Mostly because of bad directors and casting I’m not saying they cant act. Not everything is a race issue, you make what brings in the money. Studios don’t do this stuff 4 fun

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @ThatAverageMans @InvincibleHQ @PrimeVideo Lmao did you really think those animators work for free? Invincible no passion bruh jjk, csm have a passion people that working on it also they have TIME unlike invincible that is the reason the animation of those show is just beyond cinema.

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • rasp_david19398
    David Rasp (@rasp_david19398) reported

    @ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • Jeff777Jtjr
    JTJR (@Jeff777Jtjr) reported

    @PrimeVideo @nba your video is terrible 😡