Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (23%)
• Sign in (21%)
• Crashing (18%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Ensenada	Buffering	4 hours ago
Vancouver	Sign in	2 days ago
Maynard	Sign in	4 days ago
Melun	Sign in	4 days ago
Brasília	Buffering	5 days ago
Houston	Playback Issues	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mcargison (@eabo1) reported 6 minutes ago

  @ETimsNet @PrimeVideo Camera work is awful

• 
  Eren Shelby (@LifelsGoodd) reported 11 minutes ago

  @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

• 
  +419 (@hateonikwen) reported 12 minutes ago

  @PrimeVideo please fix this

• 
  Suze (@getrhythm195) reported 14 minutes ago

  @PrimeVideo Worst actress alive.

• 
  Juan (@juanch0___102) reported 16 minutes ago

  I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

• 
  Blackanos (@ThaHustleMan330) reported 19 minutes ago

  @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

• 
  Last_Guardian (@DonaldA70126877) reported 19 minutes ago

  @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

• 
  BuddyFett (@BuddyFett) reported 19 minutes ago

  @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

• 
  Gcfan1987 ♊ (@Gcfan1987) reported 20 minutes ago

  @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

• 
  Mike (@Mikeabbey__) reported 21 minutes ago

  Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

• 
  el-Cheeso 🧀 (@elCheeso) reported 25 minutes ago

  @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

• 
  Kat (@KStargateFan) reported 26 minutes ago

  @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

• 
  Timothy Phillips (@Timothy96052831) reported 26 minutes ago

  @AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

• 
  Cpt. ᐰrcher (@cptarcher93) reported 33 minutes ago

  @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate

• 
  Avid Texans fan (@HookaHook13) reported 38 minutes ago

  @PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem

• 
  Ansley Masters (@ansley_masters) reported 39 minutes ago

  @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

• 
  Rosemary Barrett (@ReuxReux1209) reported 40 minutes ago

  @PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.

• 
  Seems Like No One (@SeemsLikeNoOne) reported 41 minutes ago

  @Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

• 
  Himagna Mallik (@himagna_mallik) reported 42 minutes ago

  I am facing a Problem video watching any content in @PrimeVideo it has Dynamic Lighting in Video player which I hate there should have some option to turn off like youtube. @PrimeVideoIN Developers kindly fix this please.

• 
  Ron (@ronshim32) reported 46 minutes ago

  @PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it

• 
  Kat (@KStargateFan) reported 51 minutes ago

  @broken76c @PrimeVideo @AmazonMGMStudio That is why I'm fighting for what Amazon announced last nov. A Statgate show that is a continuation of the other Statgate shows with the original writers like Martin Gero's. If the original writers are allowed to write the new show then I dont think the show will be terrible.

• 
  𝓟𝓱𝓲𝓵  (@phjes11) reported 52 minutes ago

  There’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC

• 
  +419 (@hateonikwen) reported 53 minutes ago

  @PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription

• 
  Save Stargate (@SaveStargate198) reported 53 minutes ago

  @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

• 
  Michael Knight (@michaelmknight) reported 56 minutes ago

  @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

• 
  25talents (@25talents1) reported 57 minutes ago

  @AmazonMGMStudio Unfortunately, i think it's safe to say we're not getting what we want anymore. Those involved with the project have undoubtedly had to move on at this point. After this betrayal, I for one won't believe or be excited for a single thing your studio says from here on regarding the franchise. You've ruined that trust and that's not something you can just be gifted back overnight. Trust, once broken has to be earned. This unfortunately means that a new Stargate project under @AmazonMGMStudio @PrimeVideo current or even future leadership will likely fail. Once you alienate an existing fanbase, few ever win it back. If something "new" becomes successful without the fanbase, you can call it whatever you want, but it won't be Stargate.

• 
  ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported 57 minutes ago

  @PrimeVideo See you at work tomorrow!!

• 
  The Greatest Sports & Movie Fan (@TheActiveHourP) reported 59 minutes ago

  Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

• 
  Patriot13 (@riclee1313) reported 1 hour ago

  @SKOL4444 @PrimeVideo I didn't have any issues

• 
  KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported 1 hour ago

  @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹