Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (16%)
- Crashing (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wolfeboro
|
Playback Issues | 11 minutes ago |
|
Township of Evan
|
Playback Issues | 2 days ago |
 Amiens
|
Playback Issues | 4 days ago |
|
Gaithersburg
|
Playback Issues | 5 days ago |
 Veracruz
|
Sign in | 5 days ago |
|
Sète
|
Crashing | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
ECHOjessylyz (@stargatejessie) reported@AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.
-
Jai Singh (@Jai_Singh81) reportedHey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you
-
Savage (@Savage29492304) reported@BearGrylls @PrimeVideo audio is ******* terrible on this show
-
Laura Elizabeth Mayes (@lauraelizabethm) reportedYo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA
-
George 🎭 (@Trampolinecare) reportedWatching a film called Spades on @PrimeVideo this is a special kind of awful
-
Blackanos (@ThaHustleMan330) reported@PrimeVideo getting a weird green screen glitch on the app. What’s going on?
-
AYMEL (@AYMEL69) reported@PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.
-
caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
-
Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
-
Andy (Muffin Cat) (@PinkusAndJack) reportedThere’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.
-
🐢Slow & steady wins the race. (@T3rriClark) reportedAwww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win
-
WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.
-
KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
-
Stevie (@svnxvx) reportedWhat a ******* awful choice. Don't do it @PrimeVideo
-
Suze (@getrhythm195) reported@PrimeVideo Worst actress alive
-
Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
-
. (@audhdhere) reported@PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???
-
Jonathan Plumb — Spokane Valley (@jonathanplumb) reportedReally, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).
-
Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
-
I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around
-
Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reportedI’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭
-
Jeremiah Simmons (@obeyjeremiah36) reportedBatman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash
-
Suman Mishra (@SumanMishra_) reported@being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !
-
Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake
-
Sourabh Thakur (@Srbh_thakur) reported@PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?
-
Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡
-
Joseph Pinto (@JosephPinto1) reported@PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate
-
Vishant sugand (@Vishant_) reported@amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also
-
SJ (@Sovann_Jahlee) reported@blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day
-
Juan (@juanch0___102) reportedI thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too