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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Buffering (29%)
  • 29% Playback Issues (29%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Sign in 2 days ago
Palaiseau Crashing 2 days ago
Pessac Crashing 5 days ago
York Buffering 6 days ago
Paris Crashing 6 days ago
La Rochelle Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • TheSiskoReturns
    TheSisko (@TheSiskoReturns) reported

    @PrimeVideo What you need to fix is the horrendous decision to cancel Stargate with Martin Gero. #savestargate

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @Zyth23 @BaronDestructo @PrimeVideo Ideally, but with technology progressing, high quality, longer form fan content that anyone can produce isn’t unrealistic.

  • AlienHunter888
    Wendi ✡️ (@AlienHunter888) reported

    @PrimeVideo Fix this. #SaveStargate

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • agarwalharsh3
    harsh agarwal (@agarwalharsh3) reported

    Is anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋

  • BeskarOnFridays
    On Fridays We Wear Beskar (@BeskarOnFridays) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo Good luck @AmazonMGMStudio getting back control over your posts, unless you #SaveStargate from Blair Fetter’s worst move ever… Good luck!

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • DawoodHamad
    Hamad Dawood (@DawoodHamad) reported

    For all the talk about Amazon being customer centric their ui on Amazon Prime Video is terrible. And perhaps the worst search experience out there. What’s going on @amazon @PrimeVideo

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • WinJPR
    WJ (@WinJPR) reported

    @jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.

  • storyhopper2
    storyhopper (@storyhopper2) reported

    That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

  • ArchmagosKiran
    Archmagos Kiran (@ArchmagosKiran) reported

    @GrassoLati30007 @AmazonMGMStudio @PrimeVideo oh no, there was something to fear, hence the P90s to solve the problem. Or in the end Asgard shields, hyperdrives and unmatched weapons. or mk9 gatebusters.

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • steph_nuzz
    steph (@steph_nuzz) reported

    @PrimeVideo the orlando pride vs angel city fc stream is not working!

  • ugorur
    Umurcan Görür (@ugorur) reported

    @PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • _WimVDK_
    Illuminated Technologies - Wim Vandekerckhove (@_WimVDK_) reported

    @PrimeVideo It would be better for you to fix your bad decision and #savestargate