Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (30%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cedar Hill |
Sign in | |
| Meridian |
Buffering | |
 Worcester |
Buffering | |
| Water Valley |
Buffering | |
 Barcelona |
Crashing | |
| Whittier |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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∆LEC
(@AlecLDN) reported
Have to say the overall quality and coverage on PL games on Prime is very good. @amazon @PrimeVideo @AmazonUK #Amazon
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E-ma #blm ✊🏾🇯🇲
(@emz_35) reported
from
Birmingham, England
@PrimeVideo whats going on with your coverage. Its awful. Lagging and dropping out. If your trying to attract new customers this is not a good advertisement.
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Doncho time 🔊
(@DonnyDeBeek) reported
@Tm0rgz_TM @PrimeVideo Picture quality is good but the talk and build up is crap
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Nyx
(@NyxByNight) reported
.@PrimeVideo’s live sport is unwatchable. The #EVELIV match has jumped and buffered the entire time. I don’t have this problem with any other steaming service.
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That Guy Trev
(@3Drillar) reported
@PrimeVideo Why are your football streams so laggy?! Can AWS not handle the bandwidth?! @YouTube Can you help them out?!
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Stu Wallis 🧄🥖🧅
(@StuWallis) reported
Everyone seems to agree the product from @PrimeVideo is far superior to @SkySports, everything just seems better, smoother, picture and sound quality way ahead 👌🏻🤌🏻✊🏻
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Santiago 👻
(@bettercallsant) reported
from
Seattle, Washington
@focuspulling @PrimeVideo @TheWheelOfTime I changed all settings on my tv and can’t improve it. It’s actually distracting. Never seen 4k show this way. Hope they are able to improve it and fix it going forward.
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Trevor Ball
(@Cfc_trev_no1) reported
@AmazonHelp Thanks but there’s nothing wrong with my setup it’s just @PrimeVideo I’ve got 75mb download speed, every other streaming service is perfect. Clearly an issue with you tonight. It’s like watching a flip book it’s that poor. Buffering, breaking up, cutting out. Terrible.
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Lee Tempest - Graphic Designer & Website developer
(@latempest) reported
@PrimeVideo shocking quality of streaming football this evening. Stop start, low quality, absolutely terrible #amazonprime
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Dean Leigh
(@deanleigh) reported
Second night trying to watch the football on @PrimeVideo through @SkyHelpTeam and it just keeps freezing and stuttering it's just terrible.
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jules kenna
(@juleskenna) reported
@PrimeVideo you really need to sort out buffering and time delay on premier league games! @SkySports don’t suffer with this problem
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Scott 🏆
(@scottno28) reported
from
Huddersfield, England
Just watching @PrimeVideo . Wow, Joe Cole is officially the worst pundit on the circuit! He literally just re uses 1990's football analogies. Honestly, I have just muted it, can't handle it
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Luke Fletcher
(@Lukefletcher30) reported
@PrimeVideo the football stream is at least two minutes out!! Terrible service!!!!
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Jürgen Limone
(@JurgenLimone) reported
@wayneclarke1979 @paulburchell1 @PrimeVideo Its awful here
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Mike Green
(@greenie1878) reported
Genuinely the worst commentary performance I’ve ever had the misfortune to listen to. @PrimeVideo Amateurs.
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Ian Brazier
(@Ian_P_Brazier) reported
@true_spurs @PrimeVideo It’s a Sky issue for us. Tried the Motion advice but nothing, works on IPad and TV
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Sando
(@SeandroFC) reported
@AmazonHelp The issue is not isolated to me. Anyone watching the broadcast of your Liverpool game on @PrimeVideo @primevideosport is experiencing the same poor sound quality.
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Wayne clarke
(@wayneclarke1979) reported
@JurgenLimone @paulburchell1 @PrimeVideo It's terrible makes the game so hard to watch, very annoying. And we pay for this
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Cabby Mark
(@cfcmarkm) reported
@PrimeVideo rubbish. Game behind. Terrible picture and it kept cutting out. Like watching it on Betamax. Stick to delivering parcels #WatChe
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Get Your Cork Out
(@GetYourCorkOut) reported
@PrimeVideo your coverage of the football has been terrible tonight. Picture blurs frequently and it sounds like I'm listening to the crowd from a NES football game. #EVELIV
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Roger Weir
(@rogerweir) reported
@PrimeVideo Your camera work in the Premier league game Aston Villa vs Man City is atrocious. Who is directing this, certainly no one who understands football.
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joe smith
(@joeysmith_joe) reported
@primevideo premier league Live stream with 48mb download speed picture was awful. Could hardly see the ball. WHY? Sound kept cutting off does not happen with @sky or @btsportfootball
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lorna sefton
(@loopylornz13) reported
Why is the picture on @PrimeVideo terrible 😳
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Wayne clarke
(@wayneclarke1979) reported
@paulburchell1 @PrimeVideo I'm still trying to watch mate it just keeps juddering, awful watching on @PrimeVideo they obviously can't handle the amount off people watching at the same time
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Sam I Am
(@samstanton7) reported
I can’t work out if it’s the worst atmosphere I’ve ever heard, or if there’s an issue with the sound volumes on @PrimeVideo but the crowd sounds all kinds of wrong. #lfc #EVELIV
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💎🙌 Red_Reaper 🦍⚽
(@DMHReaper) reported
@PrimeVideo Laughable that I pay £79 per year for your service and get better picture quality from a dodgy stream after sitting here watching pixels. I'll be passing in January
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Craig
(@ceej69) reported
Like the format of every game on @PrimeVideo but the choice of pundits is terrible. Joe Cole talks utter cliched shite and Dion Dublin just bangs on about the old days. No insight or intelligence.
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James Shaw
(@jshaw831) reported
@BigShell45 @PrimeVideo Same issue here. It’s phasing issue at the source - not a problem with the device.
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Scott Jones
(@ScottJones84) reported
@amazon @PrimeVideo worst coverage of ‘live’ football since Setnata Sports! #ItsNotLiveOnAmazon
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David England
(@DavidEngland87) reported
The commentary on @PrimeVideo is awful! #Amazon #amazonprime