Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 30: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dansville |
Sign in | |
| Basking Ridge |
Playback Issues | |
 Montréal |
Playback Issues | |
 Brisbane |
Crashing | |
| Los Angeles |
Playback Issues | |
 Berlin |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Morton: Overboard! on PC+Switch+Android+iOS!
(@PVBuk) reported
@MarkSweeney @PrimeVideo The @primevideouk are terrible for #subtitles. About 40% of films or series don’t have any at all! Ones that do, often have poorly done ones, as you found out. Other errors; [mumble] when dialogue is clear. use of ‘’ or , instead of apostrophe, e.g don’’t or couldn,t 🙄
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ScrappyTrails
(@mister2988) reported
Ffs @PrimeVideo why am I being subjected to Jim Courier and some soccer announcer? Commentating team last night was flawless. These guys are awful.
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ʀ ᴜ ᴘ ᴜ ꜱ a.
(@kavangofunk) reported
@rihanna @PrimeVideo @SavageXFenty Asap Rocky in trouble tonight
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Paula⁷ 💌 / COLDTAN 🌌🪐
(@paulalvsjeons) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP
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Gay-C-12
(@GatzReborn) reported
Big shout out to @PrimeVideo though. Undoubtedly the worst commentary I’ve ever endured #USOpen
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I Am The SUN. ☀️👁️
(@RelentlessSam1x) reported
@rihanna @PrimeVideo @SavageXFenty Help!
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Betsy Hood 🐉
(@BetsHood) reported
After watching the lularich documentary on @PrimeVideo I’m so glad I never bought a single thing from them. What a toxic place to work for. It ain’t you own your own business it was selling product for these those terrible owners.
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ScrappyTrails
(@mister2988) reported
@PrimeVideo no one missed Jim Courier but let’s please fix Tim’s mic. Studio tram is great, Rusetski is excellent. #USOpenFinal #AmazonPrimeVideo
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zeina
(@riverrfades) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty I can't breathe send help
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again
(@namcachapa) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP!2!"(2?$?#
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Luz IS SEEING THE VAMPS
(@PR0TOCOLBIBBY) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty MY GOD HELP
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Will Broadfoot
(@Will_Broadfoot) reported
Trying to get @PrimeVideo to work on my telly is painful. 15 minutes of blank screens and rebooting. How have you made this so crap? Thank Christ channel 4 had the tennis last night…
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Tommy Rot
(@TommyRot10) reported
@PrimeVideo US Open 2021. Technical errors (with sound) aren't resolved - Tim Henman's microphone still seems to be cutting out.
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𝕁𝕦𝕝𝕚𝕒 💌 brb, skinny dipping
(@buteracarpentr) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty How did it feel to work with miss Rihanna? We all know you’ve been waiting for this day foreverrrr
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DJ Kushagra
(@DJKushagra) reported
Please help me out with this . Tried on help centre and mail both but no response . Copyright disclaimer was from @PrimeVideo I also tried reaching them by saying that I'll delete these posts and this won't never get repeated in future but still no response . Please help me out.
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Mary Wright
(@Dougstersmum) reported
@usopen @DaniilMedwed Terrible biased commentary @PrimeVideo
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Stargate Now
(@StargateNow) reported
Supplemental to SG1 S3E4: Chess issues: At 15:27, Jack moves his white king to A6 and there is a black knight at C6. Daniel's rook is at B8... (1/2) #WeWantStargate @AmazonStudios @PrimeVideo
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zain’s zlut 💌
(@socgarage) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty I CANT BELIEVE YOU GOT TO WORK WITH RIHANNA
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wayne james
(@wayne_m_james) reported
Dear @PrimeVideo , when I’m in my Wishlist, I watch a trailer and then my list starts from@the beginning again. Do you have idea how annoying this is? Please sort this issue out. Thanks.
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aniᴸ 💌
(@copyskin) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty HOW DO YOU FEEL ABOUT TO WORK WITH RIHANNA?
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emi’s being emi 💌🐇
(@singularvol6) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty i’m so excited u get to work w ur idol this is insane
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lexie 💌 is skinny dipping
(@chonisblossoms) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty help
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WASH YOUR HANDS 💧
(@MissCarrieW) reported
@PrimeVideo confirming the audio issues are due to a power issue, phew, I can't boost my wifi any more! #USOpen
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natt ★ se perdio el live
(@iluvse6k) reported
@SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP SABRINA
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Martin
(@MW24577) reported
Don’t bother fixing the sound problem. Can do without hearing from Jim and Tim. #PrimeVideo #USOpen2021
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RetroSpektive
(@RetroGaming78) reported
@PrimeVideo Film was terrible overall, chose not to end on the obvious mark, and instead added 20more minutes of uneccesary crap, ruining what could have been a decent flick
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Freedom of the Mind
(@forgetme1980) reported
@PrimeVideo hi Prime Video, subscription issues, contacted customer service 3x, call disconnected 2x, wait time supposedly <1m, however waiting >8mins only to be disconnected???
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Josh Rachlis
(@joshrachlis) reported
from
Ottawa, Ontario
@PrimeVideo All of them! Start with that first ever movie where the audience got scared because they thought the train was coming off the screen at them, and work your way up through there!
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Terry | Daniil Medvedev USO 21 champion
(@teezagotbagged) reported
@PrimeVideo it’s fine , if the commentators audio is not working let us watch it in silence. Pls we don’t need to hear from the people in the studio. #usopen
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Cameron McEwen
(@CameronMcEwen10) reported
@GreyDeLisle @PrimeVideo Should I pretend you haven’t worked on any of the worst productions in history? Sweep those mistakes under the rug?