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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (31%)
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Crashing (26%)
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Playback Issues (21%)
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Sign in (20%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Des Moines |
Crashing | |
| Tempe |
Playback Issues | |
| Tupelo |
Crashing | |
| Oklahoma City |
Sign in | |
 Surrey |
Crashing | |
| Markham |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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karol hugged louis on 9/21 🍂🥝×͜×🍀
(@khaotic_carol) reported
my policeman is already available on @PrimeVideo & im scared of watching it cuz i know i’ll be emotionally unstable after this movie 😭 help!
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Dale & Serenity
(@MrDaleSwift) reported
from
Austin, Texas
@HouseAtRlyeh @PrimeVideo Good idea- they should pay people to keep watch it! One of the worst 2022 horror films I say
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Nick Schmitz
(@ProducerNickLB) reported
The @NFL on @PrimeVideo sucks ***. Every week the video quality is ****. Pay all this money for ****, subpar content from the wealthiest company on Earth. Absolutely unacceptable.
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Cathie Morton
(@ReaderCaffey) reported
from
Buffalo, New York
@PrimeVideo You really need to fix the closed captioned for the deaf on Thursday nights games on the TV. It just flashes instead and is unreadable
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Adam Cantrell
(@jadamcantrell) reported
@PrimeVideo y’all have to do better on the video quality on #TNF it feels like we’ve gone back 10 years on it
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Shawn Roderick
(@SRoderick11) reported
@PrimeVideo this may be the worst telecast of any game I’ve ever seen. The delay is a sold full 2-3 seconds and it’s unwatchable.
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Beach and Mountain gal
(@LJn8tive) reported
@PrimeVideo I get a blurry screen quite often when watching TNF. Doesn’t matter what device. We are high speed internet and don’t have issues with Netflix, etc. What’s wrong?
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PJD
(@CAbluehen) reported
@PrimeVideo football interface is terrible. FYI
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Nuckingham Bicks
(@nathangordy) reported
Did Al Michaels just say “don’t touch that dial”? Is he talking about my Roku remote back button? Don’t worry Al, that’s too much trouble to get back into this 720p presentation. #NFL #Roku #PrimeVideo
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Roger Bailey
(@OneShotRog31) reported
@NFL on @PrimeVideo another Thursday night of terrible product!!! Buffering, grainy, glitchy video.
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B.Ross
(@CoachRossLRHS) reported
from
Bradenton, Florida
My #Amazon stream is dog water right now. Let’s pick it up #PrimeVideo it isn’t my high speed internet that is the problem. #PHIvsHOU
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Ryan
(@SlyFlyAndHigh) reported
Al Michaels has been terrible @PrimeVideo
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kal
(@youngbiscuit) reported
@NFLonPrime / @PrimeVideo did u not elect to purchase additional bandwidth when you bought the sole rights to Thursday Night Football?? This is game is almost unwatchable… no sound for periods of time & frozen visuals every minute.. anyone else have this issue?? Help
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Jacob Levi Watters ✞✞ FLY JACOB 💋❤️🐾🌻🌈🌍❄️🎲💸
(@jacob_watters1) reported
from
Lafayette, Indiana
Why is the #thursdaynightfootball stream quality so ******? @PrimeVideo but ads are always crystal clear?🤨🤨
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matt
(@MattR248) reported
Why is the #thursdaynightfootball stream quality so ******? @PrimeVideo but ads are always crystal clear?🤨🤨
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Jessie
(@_jesseeka) reported
@NFL my grandfather’s 10in tv in his kitchen with an antenna from the 90s had a better quality picture than this horseshit @amazon @PrimeVideo #TNF
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The Ghost of Thaddeus Stevens
(@GhostofThaddeus) reported
@Ryan_n_Laguna @PrimeVideo @NFL I have seen lots of people complaining. I haven’t watched in the last couple weeks but when I did it was not a quality broadcast.
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Tyler B 🗯
(@TylerBellen) reported
@PrimeVideo Please give up the rights for #TNF games! Always issues!
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Luke Goss
(@LGoss326) reported
Do the announcers on @PrimeVideo for Thursday night video know what they are talking about. And the amount of commercials are ridiculous. This is terrible!!!!
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Dave
(@DaveM1280) reported
Can the camera view for @PrimeVideo get any further away? Maybe show it from space. ******* awful.
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eye-dal-is
(@itsidalis) reported
anyone else having @PrimeVideo @NFLonPrime stream issues? like there’s a continuous buffering so the game feels like a glitch? not smooth at all? it’s awful.
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Paul Sabin
(@SabinAnalytics) reported
Exclusive streaming rights of NFL games never bothered me until I’m on a plane and I have to pay $30 to have a very low quality stream of TNF #PrimeVideo
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Nero Italiano
(@kalzoneJack) reported
Aye @PrimeVideo your quality ain’t hitting on the game tonight man
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◟̽◞̽ 🌈 ◟̽◞̽ 🐇²⁸ 💙💚 ANITAAAAAAAAAAAA ❤️❤️
(@only4matilda) reported
@PrimeVideo sorry but there's a problem with you Spanish subtitles
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jeremy smith
(@bourboncapital) reported
@PrimeVideo you guys need to fix the picture on Thursday a night football!! Blurriest game I’ve ever seen!! And I had rabbit ears in the 80’s! I’m not the only household that’s for this problem
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Phil Makensal
(@philmacrevis1) reported
@NFLonPrime @PrimeVideo @SMBofficial This feed is awful again! Nothing has pissed me off more this football season then having to watch this **** show of a live feed. And IM A BROWNS FAN! Smh 🖕🏻 you amazon
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Phillip McDowell
(@PhillipMcD53) reported
@PrimeVideo You May own Thursday for football, but your video stream quality sucks. The game image keeps going in and out of focus. And of course all the stupid ads are crystal clear. Please fix it.
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Thomas True (he/him)☃️
(@ThomTrue) reported
@PrimeVideo @NFLonPrime you video quality basically sucks.
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michael skitowski
(@theskitter) reported
@PrimeVideo @HoustonTexans Game won’t come in error code 5004. Glad I paid for this
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molly
(@dangitdorothea) reported
@hsdaily @PrimeVideo is it not working for anyone else it says unavailable in my location