1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Barnet Crashing 6 hours ago
Sun City West Sign in 15 hours ago
Cape Girardeau Sign in 20 hours ago
Township of Evan Buffering 20 hours ago
Reno Sign in 21 hours ago
Minneapolis Playback Issues 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @PrimeVideo Looks terrible. Imagine the level of idiocy required to green-light this series but cancel #Stargate.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • RilingBill
    Bill Riling (@RilingBill) reported

    @PrimeVideo It's awful. Awfully good. Good as in sucks.

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • _Ashaman
    Ashaman (@_Ashaman) reported

    This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • TigerBallerAU
    Tiger Baller (@TigerBallerAU) reported

    @PrimeVideo Show is awful

  • ChristieDedman
    Christie Dedman (@ChristieDedman) reported

    @PrimeVideo woof it was terrible

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • gibson_uwhetu
    Gibson uwhetu (@gibson_uwhetu) reported

    @PrimeVideo @PrimeVideo please I ran into some technical issues while trying to renew my subscription could you help me?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • BenMonroe1
    Ben Monroe 🇺🇦 🇹🇼 (@BenMonroe1) reported

    @PrimeVideo We don't care about ogres, we care about Stargate. Fix it.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • JeffMiller63976
    HappiG!! (@JeffMiller63976) reported

    @PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

  • jtlovitt
    Lost at Sea (@jtlovitt) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio SG1 is on Netflix, no prime needed for SG fix, cancel away

  • JackDurden2020
    Jack Durden (@JackDurden2020) reported

    @PrimeVideo Awful. And I love Nicolas Cage.

  • Confusedsooul
    OG (@Confusedsooul) reported

    @NetflixIndia @PrimeVideo @etvwin 65/n - #Peddi (4.5/5) A Blockbuster commercial cinema which wants you to travel with Peddi in his pursuit of identity. Charan&ARR work in tandem to lift the film from falling into oblivion. Jahnavi role was problematic but they wanted some dance steps to get some money & whistles

  • GideonMarvel1
    Marvel22Joseph (@GideonMarvel1) reported

    @hprazers25413 @CBSSports Biased - terrible job @PrimeVideo has the best commentary-

  • qb4ll
    qball 🍯🦡 (@qb4ll) reported

    @PrimeVideo Why didn’t yall make two separate versions available instead of one version with a “switch” feature that doesn’t work on some devices? Stupid idea! I can’t watch the b/w version because my device apparently doesn’t “support” the switch feature. So disappointing and unnecessary.

  • Sarabellalondon
    SARA BELLA 🔥 OF SALE (@Sarabellalondon) reported

    @PrimeVideo Hi I wanted to watch white chicks but it’s not letting me watch it. Can you please fix it. Thanks 🙏

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • YoGuyYoChief
    Yo Guy (@YoGuyYoChief) reported

    @Erik_The_Meh @PrimeVideo They were more fake Boston accents than NYC. Terrible!

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo please fix your blurry feed of the Fever game

  • PSU_Lion_commit
    Back2Dust (@PSU_Lion_commit) reported

    how am I just now realizing that @PrimeVideo has content that absolutely laps Netflix in terms of quality?