Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somerville |
Buffering | |
 Edson |
Playback Issues | |
| Houston |
Video Quality | |
 Mumbai |
Playback Issues | |
| Rewāri |
Buffering | |
| Indore |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Donaldo
(@Do_nald_o) reported
Is anybody else facing issues in streaming apps like netflix, prime after updating samsung phone to android 12 yesterday. @SamsungMobile @netflix @PrimeVideo
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sam
(@samanthasurname) reported
@PrimeVideo your english subtitles for saving face (2004) are a few seconds delayed and consequently renders the entire film unwatchable, please fix it
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Happy Customer
(@UserExperienceY) reported
@PrimeVideo what are these ridiculous thumbnail photoshop jobs? this is supposed to be matt damon? come on. first of all, why even do this? second of all, the quality is abysmal.
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Sairam Satyavada
(@SairamSatyavad) reported
@PrimeVideo Hi Team, Not able to access my Prime videos on my mobile app and Fire TV from yesterday night. Called up customer service thrice 2 times got an answer telling that there is a server issue due to which many devices and overall app is not functioning. Any ETA for this
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Prashant Sharma
(@Prashan28254471) reported
@PrimeVideo Hi have registered for your services thru Airtel. But it still says we do not recognise you when I login. Whom should is call. It’s a pain
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john sexton
(@diverdutch) reported
@Taraustralis @PrimeVideo An isolated location and alcohol will always bring out the worst in guys
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Cris Markovich
(@cris_markovich) reported
Having Mission: Impossible - Ghost Protocol play in the background while I work. This movie is now eleven years old. #missionimpossible @PrimeVideo
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What’s Your Story?
(@WhatsStor17) reported
@PrimeVideo what are you guys doing over there? It’s not working. Sincerely, - Everyone
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Chirag Intwala
(@IntwalaChirag) reported
@PrimeVideo prime video working till yesterday, suddenly stop working. Please check issue. Asking for recharge & my validity is upto 22 feb
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redbeef
(@redbeef) reported
@DJZimmie @PrimeVideo You sure the dude at Amazon help isn’t actually giving shits…but in a bag at his desk because he doesn’t have time to go to the actual bathroom? Could be the case…
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Maitreya Guduru
(@MaitreyaGuduru) reported
Why does @PrimeVideo search feature doesn’t work properly? 🤔(Facing this problem from a long time tbh)
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Chandan Akiti
(@achandan47) reported
@PrimeVideo‘s fast forward and rewind options are the absolute worst and they spoil the whole movie experience.
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Yvonne
(@VoNnErZz_) reported
Hey @PrimeVideo rock of ages is like garbage quality. Flashes of green constantly. Fix Please?
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Subhajit Bose
(@mavericksb11) reported
Please @PrimeVideo @NetflixIndia Please merge @SonyLIV with a few bucks I mean help us out. This is ridiculous.. we pay and then we have to see advertisement. This has gotten ridiculous. Buy this Sony Entertainment Television. Stupid piece of ****.
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The protagonist
(@NOT_player2) reported
@PrimeVideo Did they fix invisible man yet?
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Sindhi Agnostic (Future #FEG Millionaire)⚛️ ❁
(@SindhiAgnostic) reported
@PrimeVideo @Zendaya Why people like her so much? she is a terrible actress.
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Suzanne Bronson
(@suzbronson) reported
Terrible series finale. No conclusion. I hate that. @PrimeVideo #TheExpanse
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bhaskarthakuria
(@beberibang) reported
@PrimeVideoIN primevideo not working cin #firestick Amazon please resolve ASAP
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......
(@yorgunadamokur) reported
@PrimeVideo @TheWheelOfTime It's one of the worst adaptations I ve ever seen.
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agyani
(@jhahilagyani) reported
Dear @alluarjun the sound editing is so worst in @PrimeVideo that dialogues we can't hear...the film impact is reduced to 50%..#Pushpa
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2legit2quit
(@cpdarkknight) reported
@PrimeVideoIN I will ask him to pay for my this years Amazon prime subscription!! Coz I’m broke. You think you can help @AmazonHelp @PrimeVideo
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SusannahVaxxed&Boosted🦆🦆🙏🐝🐈
(@KeeneSusannah) reported
@PrimeVideo why do all your movies look like they’ve been filmed in the dark? The Tender Bar right now, Being The Ricardo’s recently and others before. I often turn them off, about to do same now. If it’s intentional it’s not good. If not, fix it.
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Sushant Mendon
(@Savvysush) reported
@AmazonFireTVInd are you facing any outage on Firetv? I am constantly being greeted with "home screen is currently unavailable" error. All other apps work except prime services like primevideo etc. Tried calling customer care... too much wait time... is there an issue?
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Lauren Schleyer
(@LaurenSchleyer1) reported
Sorry for the late hour @hulu @SYFY @PrimeVideo but the #switches need your help. There’s this show called #MotherlandFortSalem and it needs a new home. Please will one of you be our hero and #SaveMotherlandFortSalem
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Amazon Help
(@AmazonHelp) reported
@Dayamhamane We understand your concern regarding the Amazon PrimeVideo. We've checked and can see that everything is working fine from our end. Request you to try clearing the cache/cookies and reinstalling the app, and do let us know if the issue persists. -Mohsin
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ToucanRT
(@RtFlamingo) reported
@theemarkmiller @PrimeVideo Except the rating would be TV-MA, meaning if the parents have a parental lock there would be no issue
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Big **** Wolf Energy
(@DJZimmie) reported
What’s worse? Turning on your #Amazon box to watch a movie with friends but having to sit there for 30 mins while it does an update you didn’t ask for... Or... Knowing someone at @PrimeVideo / Amazon help is reading this and giving zero shits?
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Ghaith Semaan - Gus
(@GhaithSemaan) reported
@PrimeVideo #TheGreenKnight is the worst movie ever! Tooooooo long toooo slow and honestly not worth wasting two hours of my time! Kept on giving it the benefit of the doubt. But nooo! Producers and directors were high!
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manish pandit
(@msp_speaks) reported
@ViCustomerCare I was told that i will be provided @PrimeVideo in my redx plan …now it says you have already claimed it.terrible confusion.the network bar shows full network with 4g but the speed i get is only 780kbps .I guess it time to port now.
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Mario Ordonez
(@MarioOrdonez13) reported
Problem with either @peacockTV or @PrimeVideo I wish I could ask for my money back but I know I'm not gonna get it so I'm just cuttin my losses and moving on from your terrible service. Remember if I pay you for a service I expect it to work and I don't think I'm asking alot