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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 15: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Miguel Hidalgo Playback Issues 8 hours ago
Des Moines Buffering 9 hours ago
Citrus Heights Crashing 10 hours ago
Phoenix Buffering 11 hours ago
Sparks Crashing 11 hours ago
Minneapolis Crashing 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Matheusa0
    Matheus Martins (@Matheusa0) reported

    @therealKripke @TheBoysTV @PrimeVideo Honestly, you produced one of the worst series I've ever watched in my life.

  • koufax1963
    shawn jones (@koufax1963) reported

    @PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?

  • aldo_mma
    Khabib iz Konzuma (@aldo_mma) reported

    @TheMasterOfLuck @PrimeVideo Invinicbe sucks bc they don't know how to budget. If you think the budget is the problem you are dumb

  • vision150
    Craig Meldrum (@vision150) reported

    @Rob_Shenanigans @amazon @PrimeVideo If it’s any consolation, there’s no level of video quality that makes this team look any good

  • gimmeburrito
    popculturename (@gimmeburrito) reported

    @PrimeVideo He is terrible for their PR

  • Dr_Woke_
    DrWoke (@Dr_Woke_) reported

    @M0hawkMark @PrimeVideo You really think the problem is budget? You are dumb af

  • TC_Knuckles_801
    Knuckles_801👽 (@TC_Knuckles_801) reported

    Watching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    @TheBoysTV @PrimeVideo The last 2 episodes should release early on time, like at least 2 hours early😭, the release is always on midnight and always when i'm in work the next day, the spoilers are everywhere!! #theboys #primevideo

  • Gofightwin8668
    jeff siegenthaler (@Gofightwin8668) reported

    Stan Van Gundy is terrible @PrimeVideo @dobetter @lazy

  • mccool_nofool72
    Matt McCool (@mccool_nofool72) reported

    Damn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • BronzeAgeBaker
    Bronze Age Baker (@BronzeAgeBaker) reported

    @GabrielArc9413 @PrimeVideo Lmao it is a satire on completely imaginary “current events” and that’s what anyone has an issue with. You’re an absolute brain dead retarded monkey

  • Lukavitch086
    Luke Dorsch (@Lukavitch086) reported

    @GoodOmensPrime @PrimeVideo T h is is what happens when you don't work with Gaiman. Yall ruined this beautiful show

  • judiazm
    Julio Diaz (@judiazm) reported

    @CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo

  • CalebSequanbrnr
    The King Of The North (@CalebSequanbrnr) reported

    By far one of the worst officiated games I’ve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo

  • Drama419
    Drama419 (@Drama419) reported

    @PrimeVideo What an awful mess this show has become.

  • AlexMaksim43671
    George Fisher (@AlexMaksim43671) reported

    @PrimeVideo It's the worst season too.

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo

  • mikedeisenberg
    Michael (@mikedeisenberg) reported

    @PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!

  • chatblancz
    ed (@chatblancz) reported

    @therealKripke @TheBoysTV @PrimeVideo All this for you to give us a terrible season 4 and 5… what an absolute terrible season finale man

  • TheGrayWolf88
    ⚔️🏴‍☠️W🏴‍☠️⚔️ (@TheGrayWolf88) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo This show is so ******* terrible.

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • ajaygkadam
    ajaykadam (@ajaygkadam) reported

    @PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?

  • baundiesel
    baun (@baundiesel) reported

    @TheMasterOfLuck @PrimeVideo Just assuming it'll be bad. lol People like you are the worst part of fandoms.

  • spidly06
    Spidly06 (@spidly06) reported

    @PrimeVideo Will you pull all but the first season after a while, bleach bit the servers, and destroy all physical media please?

  • BrianSpiln41006
    Brian Spilner (@BrianSpiln41006) reported

    @PrimeVideo Is the acting terrible on purpose or there is no good actors anymore?