Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (35%)
- Buffering (31%)
- Sign in (16%)
- Crashing (14%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Des Moines
|
Sign in | 10 hours ago |
 Catania
|
Playback Issues | 2 days ago |
|
Spokane
|
Buffering | 2 days ago |
 Milton
|
Buffering | 3 days ago |
 Alicante
|
Playback Issues | 5 days ago |
 Gif-sur-Yvette
|
Crashing | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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meow Sedai (@MeowSedai) reported@choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?
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Nick 🧠♿🇺🇸🇮🇪🏴🏴🇬🇧🔞 (@YoungKnightWolf) reported@PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.
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Yash (@rankayash21) reported@reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.
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Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
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frank favaro (@frankfavargamv) reported@GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.
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The Movie Simp (@SimpMovies) reported@DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.
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Omega (@omegaV_R) reported@PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.
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Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
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LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported@ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.
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Save Stargate (@SaveStargate198) reported@PrimeVideo I have an issue with my Prime Video subscription. How can I get support please?
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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Essex Girl (@rhondaessexgirl) reported@alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible
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Stargate Fans United (#SaveStargate) (@SGFansUnited) reportedAccording to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate
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Umesh (@ammanor_umesh) reported@PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?
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BuddyFett (@BuddyFett) reported@PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.
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anna cee ⁷ (@annabelle5304) reported@PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.
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Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
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Amazon Help (@AmazonHelp) reported@Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara
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Pramit Roy (@PramitRoy11) reported@PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩
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KAYLA 🏴☎️🪱 (@kay_is_short) reported@PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹
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Save Stargate (@SaveStargate198) reported@PrimeVideo I am having trouble with my Prime Video subscription. Help please
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Suze (@getrhythm195) reported@PrimeVideo Worst actress alive.
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J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
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Seems Like No One (@SeemsLikeNoOne) reported@Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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Goof Central Wrestling Edition (@GoofCentral101) reported@AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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mar ⚢ (@tresttragos) reported@PrimeVideo get to work abt season 2 right now you guys im INSANE
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Save Stargate (@SaveStargate198) reported@PrimeVideo I have an issue with my Prime Video subscription..help!
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don lee (@rocketsdon) reported@NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video
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WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.