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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
 Atlanta |
Buffering | |
| Linthicum Heights |
Buffering | |
| Los Angeles |
Sign in | |
| Portland |
Crashing | |
| Kansas City |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Konark Sangal
(@konarksangal) reported
@ranik54 @SharadBishnoi05 @PrimeVideo Hmnn….. better than part 2 though ….. but largely it’s still the same….. that’s the problem when you do a season 2 or 3 after a gap…..
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CrusaderV27
(@JustinAzevedo10) reported
@DiscussingFilm I'm praying to God! That @PrimeVideo, @Hulu, or some Streaming Service will save #InsideJob!!!! This is so Unfair, I literally can't understand Netflix reason for this. If this is a Money issue, then they should really focus more on they're Animation Projects, cause it's better!
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Jones Robert 🇺🇦
(@JonesHistorical) reported
@AndrewWiskow @PrimeVideo @emilyhampshire Delusional seek help
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D. Audy 🇨🇦🜃 🜃 🜃 🜃
(@DomAudy) reported
@NeelanjonaD @hbomax @PrimeVideo It depends on the deal, and on Netflix’s willingness to negotiate to let season one go elsewhere (at what price?), and then on the intents of Bo and Jan. Do they want to still work with Netflix or are they seeking another partner for their next projects?
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Tommy
(@tommyjr623) reported
@patricksp71 @PrimeVideo @RyanGosling That opinion is terrible
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Bard
(@HeartfulBallad) reported
@shhhhhionn NETFLIX IS THE WORST ******* STREAMING COMPANY @PrimeVideo PICK UP INSIDE JOB
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Todd Smith
(@todd400) reported
@rogueoneism @PrimeVideo If by best you mean worst
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Rich Haskin
(@RichHaskin) reported
The Menu was one of the worst movies I have ever seen. @PrimeVideo I want a pro rated refund for 2 hours.
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Anand K.Vajapeyam
(@vajapeyam) reported
@AmazonHelp This does not help me in any way at all. As such its better to cancel my Prime Video subscription once for all and be done with it. Either @PrimeVideo solves the problem remotely or severe the relations is your choice. Thanks 4 making me A SUCKER of the 1st sort
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Chef
(@mal602) reported
Trying to watch the #CFBChampionship and @Sling is absolutely terrible. The connection when casting is constantly interrupted and the app crashes. I don’t have this problem with @PrimeVideo or any other streaming.
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kika9
(@KikaTs9) reported
@PrimeVideo @InvincibleHQ @PrimeVideo please help us #SaveWarriorNun. It is a female-led, action packed, diverse representation show that was sadly cancelled by Netflix recently… i think your platform would benefit tremendously from contacting Netflix to pick up the show. #WarriorNun
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W
(@HeisnbergW09) reported
@PrimeVideo @daisyjonesand6 @RileyKeough can you explain why amazon prime won’t stream on my sony tv, tried using the forum but no answers and other customers are dealing with the same problem as me. it’d be nice to be able to speak to someone rather than other amazon prime members.
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Kurtis Mitchell
(@Kurtisljm) reported
The Rig on @PrimeVideo is quality viewing 🔥
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Chris Cates
(@Arthaslk67) reported
@PrimeVideo I also think TASM was awesome. I'm talking about the first one. The second one was terrible.
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Ann Kristen
(@AnnKristen4) reported
@En19831 @gracegathoni943 @PrimeVideo Watch it a few days ago, needed a #HarryStyles fix, nothing new but pulled lots of info together
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Mike (@mikebhoy@mastodonapp.uk)
(@mikebhoy) reported
Anyone else found #PrimeVideo suddenly not working? Won’t load anything was working fine before
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🇨🇦Paul Beaudry🇨🇦
(@paul_beaudry) reported
@Altavistagoogle @baytobreaker79 @PrimeVideo Totally not required. Waste of time and causes more issues that in solves. If it only happens with one app and only for certain shows within that app it’s an app issue. A brand new Apple TV 4K has more then enough memory for a half dozen streaming apps. It auto manages memory.
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The Savage Wolfe
(@SavageOnTheSun) reported
@sociopatric @CarnivalRow @PrimeVideo COVID and then could get the star’s schedule to work for a long period after everyone got working again.
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GJohnson | #SaveWarriorNun
(@JonhsonGisselle) reported
@Jereczko97 @AppleTVPlus @PrimeVideo Any ideas of how to promete more this petition? Do donate to it really help?? APPLETV SAVE WARRIOR NUN #SaveWarriorNun
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Allison Lara
(@LaraAllison) reported
@PrimeVideo #WarriorNun one of the hidden gems that Netflix just cancelled for no reason needs your help. #SaveWarriorNun
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Patrick
(@patricksp71) reported
@PrimeVideo @RyanGosling But the story is terrible
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EnnT
(@EnnT_8) reported
@PrimeVideo Ready and very much waiting. Maybe you can help us. Ee just need the finale #SaveFateTheWinxSaga
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MyLittleCrochetShop
(@HeidiLEdwards1) reported
@SectionE @PrimeVideo Amazon has restored the series 🥳Pluto was looping .. and has reached out they are looking into the issue
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W
(@HeisnbergW09) reported
@PrimeVideo @daisyjonesand6 @RileyKeough this has also been going on for weeks and nothing will fix it.
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A*
(@nitnaz) reported
@PrimeVideo the movie kuchh tum kaho kuchh hum kahen ...available in your platform is like pirated print. We don't expect such bad video quality from you. You are Amazon man....why pirated video you have uploaded on you prime video.
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NEOTROPE
(@NEOTROPE) reported
'THE RIG' on Amazon Prime is kinda cheesy B-movie series. Not terrible, not classic. Setup for a second series. A few needless squabbles, a few needless reminders humans are cocking up nature, but if you have nothing else to do .... @PrimeVideo
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أحمد العرشي
(@AhmedAlArshi) reported
I hope the writers fix this issue in the second season available on Amazon Prime #drama #mystery @PrimeVideo
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🌻LillyinWick
(@CivicLilly1) reported
Well, that's disappointing. Watching "The Rig" on @PrimeVideo. Was really looking forward to it, but the casting is terrible, it's full of clichés and overacting - I'm giving up on it. <sigh>
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Owen Williams 🏴
(@OwsWills) reported
@ImpostorNemesis @PrimeVideo It’s akin to an episode of the BBC’s Casualty. It just doesn’t work.
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a name
(@nohwth) reported
.@netflix hi. wanna know something? i like the show warrior nun. you may have heard of it. it's on your platform. you cancelled it. we're working on getting it back, with or w/o your help you know. so maybe #SaveWarriorNun or lose it to other streamers like @PrimeVideo. your call