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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Betim Sign in 16 hours ago
Melbourne Buffering 1 day ago
Poplar Buffering 3 days ago
Lakeville Buffering 3 days ago
Puebla Buffering 5 days ago
Challans Crashing 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !

  • thatMuppetman
    Mack (@thatMuppetman) reported

    Hey @PrimeVideo @hayu why is ONLY part 3 of The Real Housewives of Beverly Hills season 12 reunion not available ... FIX THIS I NEED TO FINISH IT.

  • thugman112
    Connaisseur de Vagin (@thugman112) reported

    @Zuby_Tech @johnkrasinski @PrimeVideo The CIA does the dirrty work around thr world for the Epstinists Krasinksi is a brainwashed propagandist for the Epstinists

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • Raubrim
    Young Boul From The Back Block (@Raubrim) reported

    @ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn

  • BridgetteLucy83
    BridgetteLucille (@BridgetteLucy83) reported

    @PrimeVideo @masterpiecepbs Are you going to fix Professor T audio problems on Season 5/ep 3,4? Two nights of not working.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • tothemoon_rwrb
    tothemoon-andsaturn (@tothemoon_rwrb) reported

    @PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg

  • thebluechihuah1
    the.real.uxn.life (@thebluechihuah1) reported

    @Jules5RunCO @PrimeVideo I agree with you 💯 but the guy is bipolar. He's talked about his me talking health issues many times

  • adakaboro47
    Lt Col. Buka Suka Dimka 👮‍♂️ (@adakaboro47) reported

    @MayorXforever @PrimeVideo @offcampusonpv Gimme login epa

  • slashapu81
    Je Suis Charlie 🎤 🇺🇸 (@slashapu81) reported

    @RingsOfPowerEra @PrimeVideo One of the worst (and most expensive) shows ever.

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Awful. Revive Stargate instead. #savestargate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @Jamie26559164 @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • nsnitishshukla7
    Nitish Shukla (@nsnitishshukla7) reported

    @airtelindia @PrimeVideo No solution of this complaint also. Worst service provider

  • Mister_Mav
    Mister Mav (@Mister_Mav) reported

    @AAW_Anime @PrimeVideo I'm glad they brought back more of the OG dub cast. My trouble is, the English writing for the new dubs is so true to the original, it feels stilted. Doesn't feel as natural as the old Funimation dubs.

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • fourmclren
    ‎☾ (@fourmclren) reported

    @Vale_391 @PrimeVideo @AmazonMGMStudio not finishing an adaptation where you can’t even go to the book to finish the plot yourself is sick work

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • UrLocalSadness
    noah | dandy appreciator (@UrLocalSadness) reported

    yo @PrimeVideo can you fix masterchef usa season 12? y’all got the same episode twice and one episode missing, idk who messed up but someone did

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?