Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 South Lyon |
Sign in | |
| St. Louis |
Buffering | |
| Omaha |
Sign in | |
 Blackburn |
Playback Issues | |
| Croydon |
Crashing | |
| Pittsburgh |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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emmy the disappointment
(@emmyhateslife) reported
from
Flanders, New York
@amazon @PrimeVideo You should really fix some of your subtitles - the movie "Time Is Up" is horrific. As someone who needs subtitles to process the spoken words on screen it prevents me from watching shows. Please hire better captioners.
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Danielle Couffon
(@icequeen1371) reported
Dear @PrimeVideo Canada, Can you fix what language Rookie Blue is in please. It claims it is English but it’s French. Wtf. I am from Quebec but can’t take the mismatched syncing of the lips. Thanks.
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Robyn Hurst
(@littleRobyn) reported
@PrimeVideo , we have a problem
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Do we have a problem⁉️
(@MissPiggyMinaj) reported
@PrimeVideo DO We Have A Problem 2/4/2022
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Stacie Renee Ransom
(@khalan_06) reported
@PrimeVideo @FANologyPV @CriticalRole PLEASE, PLEASE,PLEASE work with the CR team to make many more seasons of this. 2 seasons isn't enough. It's SOOOO good!!!!
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Cryptonest
(@Cryptonest737) reported
@PrimeVideo I am facing a small issue on Amazon prime app. I love to watch movie with my girl friend in Amazon prime togther. But we are staying far away from each other. So we come with a plan that I will make a sim voice call and stay over phone call and watch the same movie.
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nikhil sah
(@nikhilsah814) reported
I Signed Up My Amazon Account Few Months Ago With My Mobile Number It Was Working Pretty Well But Now I Cannot Received Any Otp On My Mobile Number How Do I Sign In Now Please Help🥺 @amazon @amazonIN @PrimeVideo
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Kitty Howard
(@annboleynbarbie) reported
@PrimeVideo Same answer on every thread in the forum from "Ellen". Hello all! I'm sorry about the trouble you've all had when trying to watch this episode of 'Discovery of Witches'. I've reported this issue to our technical team, and they're researching the issue further. ¹
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Anmol
(@Anmol71822979) reported
@amazon @PrimeVideo @amazonmusic My account is on hold status since three months and i am contact amazon regularly but no action is taken and also my stock is stuck at amazon fc and i am unable to access my tax documentary so kindly help me solve this asap
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Stafford Price
(@StaffordjPrice) reported
@PrimeVideo can't help but notice a lot of your movies, most notably the older (20+ years) ones, lack closed captioning. Can't imagine there's an acceptable excuse for a company of your size
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Razor1640
(@Razor1640) reported
Hey @Microsoft can you tell me what the hell is the problem here? Was watching Top Gear on @PrimeVideo and the moment I started downloading my OWN twitch vod, it just has a hissy fit... FIX YOUR PROGRAMS! THIS HAPPENS ALL THE TIME WITH PRIME VIDEO AND IT'S PATHETIC!
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Mrs Cree
(@cree_mrs) reported
@PrimeVideo 2/2 she said she can’t open a ticket? I have told her every device we have tried it on. I am currently watching a movie on prime with no issues
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nodoctor
(@beestonley) reported
@PremierSportsTV how does your service on @PrimeVideo work? Is it a simple month-by-month, cancel anytime (with no commitment) payg arrangement? I'm wanting to try the first month of RL Championship. Thanks
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Amit Mishra
(@AmitMis55272488) reported
@PrimeVideo @amazonIN 1st you give worst services and asking customer to buy the services again which was canceled from your end. Mr Saif from your Mssadi emp id was not helping leadership team....
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Timpanist Moth
(@TimpanistMoth) reported
@PrimeVideo I am having some trouble when I try to stop watching and rewatching, send help
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Brendan Bouffler☁️ 🏳️🌈
(@boofla) reported
The highlight of my isolation has been watching Star Wars on Disney+. The lowlight was spending too much time watching the next episode of Taken2 (the #PrimeVideo series), in case it was less worse than the previous one. They’re all awful, don’t do this at home, people.
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Stellaluna4ever
(@stellaluna4ever) reported
@Icchic1991 @PrimeVideo It’s not on anywhere!!! Fix it now
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Daddy Warpig
(@DaddyWarpig) reported
@PrimeVideo They found a niche, they’re making it work for them. Bully. Critical Role is STILL not a good guide to running your own D&D campaign. #DungeonsAndDragons
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Robyn Hurst
(@littleRobyn) reported
@PrimeVideo Who do I contact about an episode not dropping on @sundance_now as expected? Apparently it is only a problem for Amazon streaming, so....ball is in your court. @ADiscoveryOfWTV S3 Episode 4
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Stephanie Tata
(@justw0w) reported
@CheetosSlut @PrimeVideo Reading a book? He wrote the book bro. If he’s not your kind of DM, that’s fine. I’m struggling to see how that made the show awful? It sounds like you’re chopping it off at the knees because of your feelings towards one cast member. Which is your prerogative; but now I know your
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Jezmund the Family Berzerker
(@CheetosSlut) reported
@justw0w @PrimeVideo So good at being ******* awful
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Santosh Khot
(@merabachhahetu) reported
@amazon @PrimeVideo ORDER # 407-5120560-5550705- I am unable to return the Item, worst case ever I had seen/ I think I have to stop shopping from Amazon from now
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Jaydes
(@JaydesZ) reported
@zach_ismyname @CriticalRole @PrimeVideo I know, and I never got them. I live in a remote area and assumed they got delayed, but now that premier day is around, I wonder if customer service will help me. 🥺 I really just wanted the beanie
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Drew
(@SenseiKoji) reported
@PrimeVideo @CriticalRole @FANologyPV This is the worst platform to try and do marketing on.... Why not just use watch parties on twitch....
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John Enfield
(@dukethepcdr) reported
@PrimeVideo The show was so awful that my cousins, wife and I couldn't even get past the halfway point of it when we tried to watch it. We turned it off and watched the first five episodes of the actual I Love Lucy TV show instead for some mind floss.
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Fern Hallman
(@TheHallmans) reported
@PrimeVideo @SpiderMan Went to see it 30 years ago. My husband was on call for work and we had to leave about five minutes before it was over. How did it turn out?
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Mrs Cree
(@cree_mrs) reported
@PrimeVideo so just spent the last hour on the phone with an awful customer service rep. A movie plays music and has no talking. This is the second time i have reported it everyone i know with prime is having the issue with this movie. Because i can’t give her my net speed1/2
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Sundance Now
(@sundance_now) reported
@tbaker33 @teresapalmer @PrimeVideo Hi Teri, we apologize for the inconvenience that you have been experiencing. We just spoke with our tech team and last night's outage is still affecting Sundance Now. We are doing our best at the moment to fix this issue as soon as possible. We appreciate your patience!
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Manjunath
(@BelieveThat1729) reported
@PrimeVideo My mobile prime edition vidoe and voice are breaking. Reinstalling app did not help.@amazonIN
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Mark Sprules
(@mark_sprules) reported
@PrimeVideo wanted to watch The Rock but the picture quality is awful. Did you upload it from VHS?