Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (26%)
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Playback Issues (26%)
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Crashing (23%)
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Sign in (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Playback Issues | |
 Abbotsford |
Buffering | |
| Colorado Springs |
Playback Issues | |
| Morgantown |
Playback Issues | |
| Meridian |
Video Quality | |
| San Antonio |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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🔞Guy White 🔞
(@Smutty_Guy) reported
@RichardBacula @netflix @PrimeVideo For awhile, they wouldn’t even let you turn that feature off. Who got paid to think of this terrible idea.
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Brandon Jennings
(@IAMAmega) reported
@PrimeVideo please fix the UI. The old one was better.
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Arnav Raj
(@arnavraj9577) reported
@ajassy @PrimeVideo @amazon is not helping me with my issue refuse to help and saying that we cannot talk on this topic in the email they just not ready to listen to my problem i returned the correct item the delivery boy checked the item and product and pickup the product so please refund my money
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Dr. Kin Philgood, The King of Medicine
(@AimingForADream) reported
Aye ****** @warnerbros @hbomax @PrimeVideo what ********? I knew something was wrong with y'all when y'all took The Legion of Superheroes off HBO Max when y'all got all the DC properties but for that **** to end up on Prime Video and you gotta pay extra? Nah, fix it now.
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Arnav Raj
(@arnavraj9577) reported
@ajassy @PrimeVideo After pickup it's @amazon responsibility but still they are not helping me their customers services is worst they are just refusing to help
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podle
(@FexUrbisLexOrbi) reported
@WillWGraham @MMunsonPhD @PrimeVideo This show is absolutely groundbreaking. I'm still trying to figure out how to write about it. How do we help get a season 2?
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ccexfilm
(@ccexfilm) reported
@ImperatorBean @PrimeVideo @InvincibleHQ Obviously that's not how petitions work. It was just for fun. It's not that serious. I didn't even have engagements in mind but follow me while your here if you don't mind.
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MizzMe
(@MizzzNada) reported
@PrimeVideo you have a movie called Ghost Town with @rickygervais listed. When watching with my kid, it was a different movie with same name. It's a violent western my kid saw too much of before I turned it off. Thought it was a throwback scene. 🤬 Please fix this!!!
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Joshuawott
(@joshuawott) reported
@PrimeVideo for people who work graveyard and live off the DVR, will #TNF games has replay or it is miss it live and you just miss it? @NFLonPrime
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Burak
(@xChaosLive) reported
@PrimeVideo hello, I've my video download on the app , but I got some annoying lags while watching like very low frame rates while the sound is still on can you help?
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Noe #SAVETHEWILDS
(@Noex1407) reported
Not my amv crashing THIS IS WHY YOU ARE THE WORST STREAMING SERVICE @PrimeVideo #RENEWTHEWILDS #SAVETHEWILDS WE ARE UNSINKABLE
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LeakBatt
(@LeakBatt) reported
@PrimeVideo hi I am unable to find the movie 'Aloha' anymore on Prime Video.. don't know if new UI is the issue. Please help me resolve thank you.
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Jay
(@JayNBoston) reported
@PrimeVideo Please fix whatever stupid DRM you have preventing us from taking a screenshot of shows. Trying to share one of the designs from @MakingTheCutTV and can't because the video goes black the second I open any kind of screenshot utility. So pointlessly user-hostile.
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CJ
(@RickeyJ182) reported
@PrimeVideo Ludacris in "CRASH"
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Nicksantiago.tattoo
(@NickSantattoo) reported
@PrimeVideo whats wrong with prime past 2 days have been hard to stream no other setvice is hiving me trouble . I really want to watch league of their own but its vhoppy and lagging
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Quitte
(@Struppiii) reported
How did they make the app for @PrimeVideo EVEN WORSE Seriously, this **** is awful to browse and to use. If I've never watched a series, DONT JUMP TO THE LAST SEASON OF IT?????
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Kwang
(@kwanger1on) reported
@RichardBacula @netflix @PrimeVideo I had that problem, but going 'back' and restarting worked for me.
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PosterSpy.com
(@PosterSpy) reported
@camartinart @Adobe @PrimeVideo Absolutely stunning work, I don't even want to know how long it took to paint those leaves :O
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Steve Svekis
(@Pac_Dozen) reported
@PrimeVideo I have tried playing two video titles this morning and, instead of playing, it sends me back to the title card that has the arrow play icon, info, etc. Are you having a fundamental issue?
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na is saving the wilds
(@saunapyjamas) reported
@PrimeVideo im actually trying to #RenewTheWilds #SaveTheWilds … would you like to help me with that maybe?
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아나냐
(@nandila_ananya) reported
@amazonIN @PrimeVideo @AmazonHelp guys what is happening in the fire stick ?? Nor your customer care agent is helping me nor he is creating a ticket for this issue .. fix the issue ASAP
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argeswara
(@argeswara) reported
@PrimeVideo the thing is.. prime video app is the worst compared to other similar apps
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⎝⏠⏝⏠⎠parashar
(@parashardeshmuk) reported
@PrimeVideoIN @PrimeVideo why I'm not able to play latest films like the Pushpa,Batman, Halloween kills, FF9 in 4k HDR even then the title says they are 4k HDR quality. im getting is 1900*800@24Hz. Did you silently change policy after introducing store and updated Uib in India?
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Arnav Raj
(@arnavraj9577) reported
@ajassy @PrimeVideo @amazon even not reply on twitter also they just don't want to help the customer they just want to suffer people and keep the money that's there real income they are not ready to even help their customers to their problem. After pickup the product or item is not my responsibility
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FanologyPV
(@FANologyPV) reported
@SofiaRosinsky @PaperGirlsPV @PrimeVideo Pretty sure that counts as stunt work tbh
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Carla Daniella Benedetti Morales
(@Cbenedettim) reported
@PrimeVideo i cant sign in to my account, its been days and 0 help
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heduluna
(@heduluna) reported
@PrimeVideo Crash and burn travesty
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Zen Tom
(@ZenTom) reported
@PrimeVideo This show looks absolutely awful. I'm a huge LOTR fan, but this is just disrespectful.
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Arnav Raj
(@arnavraj9577) reported
@ajassy @PrimeVideo @amazon i have also the pictures of the product before pickup and i told them that delivery boy checked the item but still they even don't contact the delivery boy or me or even want my pictures they didn't ready to do anything they just refusing to help and keep the money
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bill mcgirth
(@billmcgirth) reported
@PrimeVideo Awful. Disjointed. Mixing references from later decades. Lazy writers