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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Colorado Springs Crashing 6 hours ago
Kansas City Sign in 7 hours ago
Hereford Buffering 11 hours ago
Lansing Crashing 13 hours ago
Dallas Playback Issues 17 hours ago
London Sign in 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ishriihari
    Shrihari (@ishriihari) reported

    @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • kosmidis_21
    Αλέξανδρος (@kosmidis_21) reported

    @goodfishtwofish @MJInnocentUK @PrimeVideo YouTube compresses quality which I don't like 😥

  • sisk_ii
    StoryMan-Jack (@sisk_ii) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

  • AlphaRichard
    R (@AlphaRichard) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo As a Gate fan, you lot are embarrassing. Looking backwards like this, all the time. It's like none of you have ever paid attention to TV, or work in it. Michael.

  • kevp720
    Kevin Perry 💙 🖤👆🏽 (@kevp720) reported

    @alanbarcoff @SportsonPrime @PrimeVideo You're too funny and completely emotionally attached to a narrative you've already decided is true. Calling yourself a body language expert doesn't magically let you read minds. You're taking a few sec of video and inventing motives, insecurities, and secret agendas. Crazy work

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • MandySchnurre
    Mandy ᐰ Schnurre (@MandySchnurre) reported

    @primemovies @PrimeVideo "the worst you said is.." cancel Stargate 😑 #SaveStargate @AmazonMGMStudio

  • st5ifud
    Simping minion (@st5ifud) reported

    @readandracex @soldaicris @PrimeVideo thats the worst.imagine 8 weeks waiting like so much could happen in 8 weeks,thats such a waste of time

  • JM3470012399870
    Amy huff xx (@JM3470012399870) reported

    @PrimeVideo You look great and things are not ok . My devices have been broken so that I can't communicate. Identity stolen and such But don't worry I will only be down a minute I will rise again . You look fantastic. Miss ya

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @PrimeVideo Looks terrible. Imagine the level of idiocy required to green-light this series but cancel #Stargate.

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    Well it’s sad @PrimeVideo has messed up their apps and no longer play the next episode in a tv series but some random show no one wants to watch when they are binge watching a show. Please fix this Prime it affects Apple and Roku devices for sure.

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • jerry_wagn81547
    Jerry Wagner (@jerry_wagn81547) reported

    @Jack2LOneill @PrimeVideo It truly is terrible watched once 👎

  • magicmallu
    Aragorn (@magicmallu) reported

    Each of those sitting there and laughing is a potential ****** and a part of the problem. No sympathies for this guy on losing his job. This lowlife and the comedian promoting him deserves more consequences coming their way. I can’t believe @PrimeVideo is sponsoring this comedian

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • worldsmyoyester
    Sue (@worldsmyoyester) reported

    @bhatnaturally 1 point is so many adds Other is timing of the adds Mid sentence adds Mid action scene adds Then the super high volume of the adds vs the dialogue n actual content At least fix something @PrimeVideo @JioHotstar

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • CriticsAnalysis
    Critical Analytical Shiv (@CriticsAnalysis) reported

    What a bad film thay have made 'Masters of the universe' Very disappointed feeling and wasting your time. It's poorly written, bad acting, worst direction, bad Graphics work. Entire film is cringe. @AmazonMGMStudio @PrimeVideo #HeMan #Mastersoftheuniverse

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • carolinatitan10
    Everything Zen (@carolinatitan10) reported

    @PrimeVideo Nicolas Cage's agent needs some sort of award for continuing to find him work. Way too old and bad at acting for this role.

  • alexcochrane66
    🚽Hᐰggistrᐰiner (stinkysock)LowIQ🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alexcochrane66) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Greenlight it. Aiming SG1 to a younger audience won't work.