Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/03/2025 16:00

December 03: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaAncaster Buffering
United StatesEdwardsburg Sign in
United StatesLas Vegas Playback Issues
United StatesSan Jose Sign in
United StatesVienna Buffering
United StatesDerby Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LaalShaitaan_ Chinmay (@LaalShaitaan_) reported

    @PrimeVideo's live streaming quality >>>>>>>> Didn't realise how good live streaming quality could be until someone made @DisneyPlusHS look like 💩

  • jwalkercox political hobbyist @jwalker@mastadon.social (@jwalkercox) reported

    @PrimeVideo Terrible. I turned it off

  • owh Onno Benschop (@owh) reported

    @PrimeVideo how many times do I need to report the same issue to you? Prime video in Australia, Rizzoli and Isles s3e5 "Throwing Down The Gauntlet" is missing with message "This video is currently unavailable", has been missing for over a week. I've reported this previously.

  • somanypetals kiara (leverage renaissance) (@somanypetals) reported

    @PrimeVideo I know you’re probs some poor underpaid 20yo who has none of this power so I promise I will look up a better method of contact to chase this up later, BUT on the off chance you DO have this power: please fix!!

  • PsyfeR888 Psy (@PsyfeR888) reported

    @PrimeVideo please fix your **** with streaming live broadcast, i had to keep restarting the stream to get high quality, for some reason the app was not able to use the full bandwidth.

  • ItAintJenny nezuko dies (@ItAintJenny) reported

    Why does prime video translate every N word to the hard R ?? @PrimeVideo fix that ???????

  • CoreyHPSkeeeWee C-Powell (@CoreyHPSkeeeWee) reported

    @PrimeVideo This movie was awful. Period. Fast forwarded to the end after 30 mins.

  • pravanian pravanjan (@pravanian) reported

    @virendersehwag @PrimeVideoIN Viru Sir worst live streaming at @PrimeVideo . Don't know how #BCCI has given the contract. My Dad is a cricket lover however he was searched for channels to watch live cricket and don't have knowledge about Android phones.its better if it's cast on tv .

  • Fishticon2 Fishticon 🇨🇦 - 'parody' so I can say stuff (@Fishticon2) reported

    If I were a studio like @Lionsgate , I'd rather have my films pirated and properly enjoyed than let people watch them in the horrible flickering trash quality that @STARZ has them in on @PrimeVideo

  • IgualdadForAll Argent American (@IgualdadForAll) reported

    @PrimeVideo my mother is visting USA and we can’t watch movies together because no movie has subtitles in Spanish. Is there something I need to fix in settings or that’s the way movies in USA are set up, with only so tiles in English? Please help.

  • d0gmah Chris (@d0gmah) reported

    @PrimeVideo Amazon is promoting this more than their awful Hobbit prequel. Must be REALLY bad.

  • raparsons57 Robert Parsons (@raparsons57) reported

    @ThePeripheralPV @ChloeGMoretz @PrimeVideo I love the show only the film quality is dark smokie and fuzzy poor quality 😢 looks like it was soaked in a tea bag. You can do so much better...

  • LouisShopen Temporarily Embarrassed Elon (@LouisShopen) reported

    @MichiNyen @PrimeVideo That show was really terrible except for the first season. Let it die.

  • LindaDe44297556 Linda Decker (@LindaDe44297556) reported

    @PrimeVideo Awful!

  • TomLewi53592309 Tom Lewis (@TomLewi53592309) reported

    @PrimeVideo Absolutely terrible movie, her role especially!

  • MikaelaSkyeSays Mikaela Skye (@MikaelaSkyeSays) reported

    @RichesOnPrime @PrimeVideo this looks terrible

  • SteveBartman13 Steve Bartman (@SteveBartman13) reported

    @BerneseRoxie @PrimeVideo Worst movie Ever

  • maires_here maire (@maires_here) reported

    @TheLucyILove @PrimeVideo 15 minutes is all I could take. Just awful!

  • cardiffbycindy cardiffbythecindy (@cardiffbycindy) reported

    @PrimeVideo Terrible movie. Don’t waste your time. Horrible characters. Nothing redeeming about it.

  • SuserSuzanner Suzanner 🐾 (@SuserSuzanner) reported

    @PrimeVideo Probably one of the worst movies I’ve ever seen. Horrible.

  • sourabh17502308 sourabh singh (@sourabh17502308) reported

    @PrimeVideo why 149 1 month subscription are not showing please fix this issue

  • chadhartsays Chad (@chadhartsays) reported

    @PrimeVideo Like I think her agent hates her because she books terrible, terrible movies.

  • Rosiespiggyback Rosie (@Rosiespiggyback) reported

    @PrimeVideo nice work putting Yellowstone on Paramount. You're not getting my money. I don't even use prime that much. I hope you don't have to cancel the show because of this decision

  • staceyhopkinsga Stacey Ma Dukes Hopkins (@staceyhopkinsga) reported from East Point, Georgia

    And @Google? You accept Cash App For Google Play and storage payments, but you DON'T accept it as payment for @YouTubeTV, aiming it is a prepaid debit card. @PrimeVideo doesn't have that problem. My ISP doesn't have an issue taking the card. But y'all do? For only one product?

  • OutlanderOreo 🎃 Halloween Girl 👻 (@OutlanderOreo) reported

    @PrimeVideo I watched this today. What a terrible family.

  • GlamGram7 GlamGram (@GlamGram7) reported

    @PrimeVideo terrible movie:( stopped watching after about 1/2 hour.

  • officialrakshit Rakshit sharma (@officialrakshit) reported

    Hello @PrimeVideo @PrimeVideoIN @primevideosport Had a call with ur support team yesterday about “Live Broadcasting” issues & per them some smart TVs are unsupported for live streaming although other platform like Hotstar/SonlyLiv works smoothly. HOW?(1/2)

  • SteveBartman13 Steve Bartman (@SteveBartman13) reported

    @dgrabars @PrimeVideo The worst!! Cringe moments

  • pravanian pravanjan (@pravanian) reported

    @virendersehwag @PrimeVideoIN Viru Sir worst live streaming at @PrimeVideo . Don't know how #BCCI has given the contract. My Dad is a cricket lover however he has searched for channels to watch live cricket and don't have knowledge about Android phones.its better if it's cast on tv .

  • Webnut Webnut (@Webnut) reported

    Really pissed off. Signed up in Canada through @PrimeVideo and paying for @paramountplus just to see @Yellowstone season 5 episode 3 nowhere to be found, after having watched 1 and 2 with no problem. #$$%%pissed off!