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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ashburn Sign in 3 hours ago
Torrance Buffering 10 hours ago
Paris Sign in 13 hours ago
Bellingham Buffering 15 hours ago
Denver Video Quality 16 hours ago
Birmingham Playback Issues 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMiller63976
    HappiG!! (@JeffMiller63976) reported

    @PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo fix your blurry feed of the Fever basketball game!

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.

  • AlexisH24425385
    Sharks Stark (@AlexisH24425385) reported

    You are doing the worst thing ever @PrimeVideo @AmazonMGMStudio if you do not do this carefully you will kill this franchise 😒

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • DegenAl1
    Degen Al (@DegenAl1) reported

    @PrimeVideo why can’t I watch Spider-Noir in black and white on my Fire stick? How ******** do you make stuff that doesn’t work on your own product. Fix your ****!!!

  • CarlosGarzonC
    Carlos Tomás (@CarlosGarzonC) reported

    @amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.

  • Keepfighting250
    Badass (@Keepfighting250) reported

    @martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • vg1942
    Vince Goddard (@vg1942) reported

    @NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.

  • jtlovitt
    Lost at Sea (@jtlovitt) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio SG1 is on Netflix, no prime needed for SG fix, cancel away

  • StoryBeats
    DPapas (@StoryBeats) reported

    @boon_boy_adge @PrimeVideo I've seen new guy issues at companies before. This Blair Fetter who chased out the 2 execs advocating for Stargate probably has some buddies in mind to do the sucky version.

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • Dylli0
    Dylan (@Dylli0) reported

    @PrimeVideo Whoa. It looks terrible in color.

  • kosmidis_21
    Αλέξανδρος (@kosmidis_21) reported

    @goodfishtwofish @MJInnocentUK @PrimeVideo YouTube compresses quality which I don't like 😥

  • Goremagonz
    Astarael (@Goremagonz) reported

    @BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up

  • Captain94545652
    Rawhide (@Captain94545652) reported

    @eric_chopper @PrimeVideo They can't help themselves.

  • ptvaughnsto
    ☕️🌲Paula Vaughn (Ani)🎄🖖⚡️ (@ptvaughnsto) reported

    @RobertPicardo I actually assumed that it was being filmed right now, but I guess not. This is awful. @PrimeVideo has sunk far from when they saved @ExpanseOnPrime. If the same group in charge now was in charge back then they probably would’ve canceled it before they even started.

  • sowedan
    sowedan (@sowedan) reported

    @PrimeVideo Fix your ******* app

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • melyandsam
    Sammy D. (@melyandsam) reported

    @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's absurd that they're not aware of what that would do to fan sentiment. It's a wildly aggressive move and totally unforced error. They could make up any other excuse but they clearly want fans to know that we don't matter to them.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere Update: Amazon, you asked for additional info and it was provided. Your response was for me to contact you via phone or chat and provide you with duplicate info!!! Are you serious? What is the disconnect? You have the info! Fix the issue!

  • fourmclren
    ‎☾ (@fourmclren) reported

    i wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • AceRumble
    Ace Burton (@AceRumble) reported

    @kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.