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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orlando Buffering 3 hours ago
Acapulco de Juárez Sign in 9 hours ago
Paradise Playback Issues 1 day ago
Hobart Sign in 1 day ago
San Antonio Crashing 1 day ago
Nashville Video Quality 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SIKUHDELICS
    SIKUM (@SIKUHDELICS) reported

    @PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken

  • catofschrodingy
    Schrodinger's Cat (@catofschrodingy) reported

    Worst hero ever Joe Turner #Condor #primevideo

  • MrKleen15
    MrKleen (@MrKleen15) reported

    @reviewsdino2 @PrimeVideo Yeah well they couldn't help but inject woke bullshit into that as well.

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • HariomShuk34751
    Hari om Shukla (@HariomShuk34751) reported

    @PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • shekhu04
    Shikhar (@shekhu04) reported

    @the_rishji @PrimeVideo Amazon has the worst user experience tbh

  • Emilio_Anthony_
    Emilio (@Emilio_Anthony_) reported

    @PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

  • DecDitko75
    Dec Ditko (@DecDitko75) reported

    @blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • eleniyanjb
    Aurelius☣️ (@eleniyanjb) reported

    @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

  • abhiiten
    Abhishek (@abhiiten) reported

    @PrimeVideoIN First fix the search engine, any movie drops on Primevideo with 5 hours it’s available on pirated sites, you can’t stop it.

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • Krish2060
    Krish2060 (@Krish2060) reported

    @PrimeVideo Worst series of Amazon prime is Boys series. Stop making them

  • dfischsucks
    Dfischsucks (@dfischsucks) reported

    @SportsonPrime @PrimeVideo These announcers are terrible.

  • 4everNblujeans
    SgtHulka (@4everNblujeans) reported

    @mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • FlashBoxNews
    Flash Boxing (@FlashBoxNews) reported

    @Mopaomokonzi200 @premierboxing @PrimeVideo what I said was true.. wilder is an awful boxer

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...

  • lord_mjmorrice
    Marty Morrice (@lord_mjmorrice) reported

    @PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..

  • OfWonk
    Revenge of the Quack (@OfWonk) reported

    @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

  • SeattleKrakenGM
    Seattle Kraken GM (@SeattleKrakenGM) reported

    @SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻

  • yankeejetsfan71
    Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reported

    I hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • raeziIla
    rae 🏒 szn (@raeziIla) reported

    hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable