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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 20: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Gallatin Playback Issues 29 minutes ago
Hendersonville Playback Issues 2 hours ago
Montlouis-sur-Loire Buffering 5 hours ago
Newington Playback Issues 9 hours ago
San Luis Obispo Sign in 22 hours ago
Oceanside Playback Issues 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hunterkillerst2
    THESPYHUNTER (@Hunterkillerst2) reported

    @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

  • ryanator109
    ryanator109 🇳🇿 (@ryanator109) reported

    @eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha

  • RealOpusDog
    OpusDogPoker 🥸 (@RealOpusDog) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍

  • TrophyHusband48
    Johnny (@TrophyHusband48) reported

    @PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!

  • whimsy_pea
    🍊 clementine (rotten) (@whimsy_pea) reported

    @aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it

  • healthybetatest
    Chris (@healthybetatest) reported

    Terrible news. @PrimeVideo with another cancellation of a great show

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • a1eyemonsta
    Henry of Skalitz (@a1eyemonsta) reported

    @FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.

  • 0elsemattersMO
    Nothing Else Matters (@0elsemattersMO) reported

    @PrimeVideo Worst show in history

  • zachs_vintage
    Zachs Vintage Cards (@zachs_vintage) reported

    @PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.

  • ScottCraig18
    Scott Craig (@ScottCraig18) reported

    Amazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo

  • MichaelScottDM0
    Michael Scott (@MichaelScottDM0) reported

    Amazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • catofschrodingy
    Schrodinger's Cat (@catofschrodingy) reported

    Worst hero ever Joe Turner #Condor #primevideo

  • SIKUHDELICS
    SIKUM (@SIKUHDELICS) reported

    @PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • ArcherCat17
    ArcherCat (@ArcherCat17) reported

    @amazon @PrimeVideo your customer service reps are terrible

  • Erniewrld999
    ẼrnieŴrld (@Erniewrld999) reported

    Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service for prime membership