Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Crashing (26%)
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Playback Issues (23%)
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Sign in (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Green Valley |
Buffering | |
| Fort Worth |
Buffering | |
| Bristol |
Crashing | |
| Salt Lake City |
Buffering | |
 Basildon |
Buffering | |
 Mumbai |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Gibbo
(@Gibbo80Gibbo) reported
The quality on @PrimeVideo football is absolute dogshit!
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MILK MAN
(@MILKMAN54728791) reported
**** YOU @PrimeVideo, your streams for the premier League are dog ****, picture quality constantly in and out and buffering on a 500mb fibre wired connection and this isn't the 1st time, 95% of past games you've streamed have been **** too....... Stick to delivering parcels!!
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Matthew Jarvis
(@MattJarviscoys) reported
from
Heage, England
@AJTHFC10 Shocking picture bloody terrible @PrimeVideo
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Dylan💭
(@Dylan76694485) reported
@PrimeVideo your football streams are awful
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MikeBurton
(@bigdog137739) reported
@PrimeVideo why does the football buffer so bad when you show games ??
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Caroline ☘
(@Carmag12) reported
@shemag12 @PrimeVideo Mine too! There was no problem with last night’s matches 🙄 #PrimeVideo
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Sheila
(@shemag12) reported
@andie1105 @PrimeVideo Was fine last night, mines bloody awful 😖
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Lendog
(@mattsharp0989) reported
@PrimeVideo your football stream quality is appalling tonight
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Rosa
(@RosaCatherineK) reported
@danwj7 @PrimeVideo Mines utter trash, buffering every 2 mins. It’s the same every time, I don’t understand how they’re even allowed to have any games when this has been an issue for years now.
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Heinz&Burg🇬🇧
(@Duckinatruckk) reported
Man Utd vs Tottenham on @PrimeVideo is so ****, keeps buffering and **** quality, can’t believe they still haven’t fixed this
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Stevo New
(@stevo_new) reported
Watching @premierleague football on @PrimeVideo is near impossible! Terrible streaming, it keeps freezing every few minutes, why can you not broadcast a watchable game? #AmazonPrimeVideo #football
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Mel
(@meloni1961) reported
Are we the only ones getting bloody awful streaming on @PrimeVideo football??? Just dreadful - almost unwatchable.
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Peter Saint-Maximin
(@PRentz9) reported
@PrimeVideo has gone from clear 4K quality to looking like it’s been filmed on a Nokia 3310 for @NUFC game tonight . Not my speed either, I’m on 500mbs BT.
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JakeyBoi93
(@JakeyBoi93_) reported
Amazon prime should sort their servers out before putting on football. The lag and then the picture going strange at random times and it was the same yesterday as well. Seems I’m not the only person having this problem either #PrimeVideo #AmazonPrime #football
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gavin davies
(@gavindavies87) reported
How are #PrimeVideo getting TV rights when it's an awful picture and constant buffering every time the games are shown
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🧞
(@thfcjosh_) reported
@PrimeVideo can this game be in a better quality than like 480p please
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jason plunkett
(@plunkmaster) reported
What is @PrimeVideo doing with the quality on this picture on west ham game now spurs absolute joke !
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Gray
(@Gray1370) reported
@jameswigmore @PrimeVideo Terrible we thought it was just us
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Fran
(@realpacucho) reported
@PrimeVideo The sound is not working on the premier league matches!
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Matt
(@Matt_MUFC87) reported
@PrimeVideo sort your **** out on the PL streams! They are bloody awful!! Buffering, constant blocky picture, horrific. @PLComms this is why online streaming only can never work!
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Lance Everett
(@lance_everett) reported
@PrimeVideo is a terrible live streaming service. Can’t even show replays in HD.
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Lins 🦋
(@HarryFan4Life_) reported
Watching the Man utd Spurs match on #PrimeVideo picture is awful. Dark, fuzzy and keeps freezing 😠
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Andrea Hodgkinson 🇬🇧🏴
(@andie1105) reported
@shemag12 @PrimeVideo Mine is awful and buffering too
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Mike Hemming
(@Mikeyh63) reported
Please Amazon @primevideo if you're going to stream the Premier League make sure your infrastructure can handle it. I'm watching on wired internet at 70mbs and the freezes, buffering and pixellation are awful. If you can't handle it leave it to sky and bt #amazonfootball #fpl
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Lee dyer
(@LeeDyer91) reported
Amazon picture quality for football is god awful. I hope they never get the rights for all games this is like watching a illegal stream @PrimeVideo
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neil luxford
(@neilluxford) reported
@primevideo terrible picture and a buffer fest on all the games tonight so far.
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Nick Brooks
(@Nick75Brooko) reported
@PrimeVideo you are the worst live event for football in the history of live games!!! Always pausing and stopping!! How did you even get on the market? What an absolute joke!!!!!!!!!!
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Sheila
(@shemag12) reported
My picture is awful and non existent atm @PrimeVideo #MUNTOT 😡
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russell
(@russell88549953) reported
@PrimeVideo what is going on with the football streams ?? Keeps freezing sound keeps going!! God help is if you win the rights to show more games. I have 1gig virgin internet and it still keeps freezing. Speed test shows 989gig right now so it isn’t that. SORT IT OUT
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SixWingsnFries
(@Sixwingsnfries) reported
@RayRayMHM @indiana_imo @PrimeVideo Search prime video buffering at the top. Personally i hate the streaming method like this and dazn, the lag is awful too.