Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (28%)
-
Playback Issues (23%)
-
Crashing (19%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boonville |
Buffering | |
| New Britain |
Sign in | |
| Fort Worth |
Playback Issues | |
| Queens |
Buffering | |
| Colorado Springs |
Buffering | |
| Wichita |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
sean mcellicutty
(@smcelly) reported
@JLMackenzie43 @paramountplus @PrimeVideo I have the same issue not finding 1923 on my paramount plus prime video channel. If you open the prime video app through your firetv/cube/stick (which makes no sense), it will show up and episode one is available. This seems to happen with most prime video channel new releases.
-
Arthur Charles
(@ArtieChuckles) reported
Dear @PrimeVideo while your new app has had its extremely annoying session restart issues for two months, tonight’s error 28 appearing Deutsch and some other languages then closing out the app totally is a major problem. You doke messed up somewhere! @AppleTV check it.
-
𝕿𝖍𝖊𝕸𝖆𝖉𝕾𝖈𝖔𝖚𝖓𝖉𝖗𝖊𝖑
(@Sinsmadeclear) reported
@PrimeVideo He needs to get others who he trust that are completely die hard fans like himself in order to make this series work in my opinion plus its a lot to deal with
-
Vivek Gupta
(@VivekGup) reported
@Lionsgate @PrimeVideo @PrimeVideoIN - Waiting for my issue to be resolved since 7 days - video for almost every movie hangs + subtitles not synced - no response from the customer support team - pathetic service
-
Gee
(@BigGucciHuncho) reported
@PrimeVideo fix yall app
-
LATomCA
(@LATomCA) reported
@PrimeVideo @KevinJames So America is your problem?
-
Rob McGhee
(@RealRobMcGhee) reported
@PrimeVideo Worst movie ever
-
John 🇪🇺 🇬🇧🇩🇪
(@hawks675) reported
@classicfm Prime Video trailers without visuals were a dumb, confusing experiment and don’t work. They just highlight poor voice acting. Cc @PrimeVideo
-
Charli Trudeaux
(@CharliTrudeaux) reported
Dear @hbomax PUT DREAMGIRLS BACK ON THE LINEUP!!! How am I supposed to get my fix? Do you expect me to go dig out my DVD that I paid for already?! I’m not tryna rent it on @PrimeVideo either! #bringitback #dreamgirls #now
-
Moses Mpoza Ssebandeke
(@MOZZIEMUTANT) reported
@BlaakRichardson @PrimeVideo Nothing will happen. He has psychically assaulted people and he still gets work. This will blow over
-
Cody Biersack
(@Disbandeddeath1) reported
@PrimeVideo @KevinJames Unless you work retail
-
yezir °
(@duhyezir) reported
dude what’s the problem. renew a league of their own @SPTV @PrimeVideo this is so stressful I’m so upset just please be kind and do the right thing!
-
2rawno
(@2rawno) reported
@PrimeVideo s1e7 Jack Ryan, problems with subtitles. Should be addressed.
-
Giacomo
(@jock0mo) reported
@kdot25115706 @PrimeVideo Is your audio not synced either? Episode 1 was good, but 2 isn’t. I even checked 3; same issue. 😠
-
Amy Barnes
(@amybarnes_usa) reported
@PrimeVideo @twhiddleston Most distracting post I've seen, no joke.... I am so glad I did not have my Twitter up while completing work on deadline. 💀
-
Ammar Borovnica
(@ibibrov) reported
@PrimeVideo If you guys screw this up like Rings of Power, mf we gon have problems
-
Cody edwards
(@Codyedw80026247) reported
@PrimeVideo why is my tv green everytime I try to watch a movie or tv show how do I fix it?
-
Matthew
(@matthmathis) reported
@PrimeVideo @KevinJames Christmas music is my problem.
-
Music & Motors
(@Les79510809) reported
@PrimeVideo It appears i will be losing over 25% of my fire stick usage this month so i dont expect to be paying for this outage. What say you amazon ??
-
Sunil M Velani
(@sunnyvsnl_2008) reported
@DisneyPlusHS please work on sound effects it’s not good it’s very dull see @NetflixIndia n @PrimeVideo and others have good sound effects
-
Resilient
(@KaindeB) reported
@alegrafitzgera1 @itvstudios @PrimeVideo Remember when they said that because the firm didn’t pushback on these kinds of articles, it empowered the media to do the worst.
-
kdot
(@kdot25115706) reported
@PrimeVideo fix the audio on jack ryan. Way to ruin it
-
Kleos
(@Kleos4798484) reported
@PrimeVideo Going to need to borrow him and homelander for another project. (40k) Will be good because they deserve to get alot of work.
-
･͛𝕜ꪊꪀᦔꪖꪀ･͛ ॐ
(@kundanvyas1) reported
@ohfishitsish @PrimeVideo solve our problem 😢
-
Brody201
(@BrodyJhad) reported
@LocHairOpenMind @AdrianReigne @PrimeVideo The ending was terrible
-
LOfficielEbony, JD
(@LOfficielEbony) reported
@SaarioBrandon @PrimeVideo You’re terrible at guessing games.
-
District Scrub Daddy
(@citizen_thikk) reported
@PrimeVideo @KevinJames Chrismas music is the problem
-
Beemer
(@beemerplays) reported
@JackRyanPV Episode 2 the audio is way off from the video. 3 second delay. I thought it was my end of things, refreshed, same problem. The primevideo intro in on track. So its the episode itself.
-
K’Aelyn 🦋✨🍑
(@Iovekaelyn) reported
59. where are y’all hiding the #ALeagueOfTheirOwn renewal? respectfully, y’all really need to work on this whole playing well with others thing ‘cause y’all have us all constantly stressed out at this point. kindly, #RenewALOTO ASAP @PrimeVideo @SPTV @AmazonStudios #ALOTO
-
Aka20p
(@aka20p) reported
@AmazonHelp @PrimeVideo suddenly stopped supporting Mac OS #Ventura and #safari. Can you please work with @apple and sort this out???!?!?