Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/05/2026 01:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Sign in
United StatesLos Angeles Sign in
CanadaOshawa Buffering
United StatesCommack Buffering
FrancePuteaux Crashing
United StatesStone Mountain Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GoddessProduct2 Goddess_Production (@GoddessProduct2) reported

    O and fix my website post my arts and craft stuff on Etsy so I can get money for my doc that I am about to go driving around doing figure out how to formate my book of poems and kid books to sell on @PrimeVideo and @BNBuzz get the formate correct for hard copy print of my books

  • luckymess Tomas Gaidin (@luckymess) reported

    @MatsPips @TheWheelOfTime is great on Twitter providing Alt-Text but X-Ray is generally terrible about it. No subtitles anywhere. @PrimeVideo you need to work on that! WOT is such an inclusive show, but this lack of subtitles really is a grave oversight. Hoping for a fix!

  • VictorBellew3 Victor Bellew (@VictorBellew3) reported

    @TheWheelOfTime @PrimeVideo If I ignore the books it's still terrible writing. Half episode 5 focusing on an ancillary character who has no direct impact on the plot? And if we include the drama from the fourth episode that's almost one full episode dedicated to his character arc. That's bad writing.

  • Skyeyez_61 Marie Cornella (@Skyeyez_61) reported

    @smallandstrange @TheWheelOfTime @PrimeVideo Don't get 2002 error now just a question about 4650, tp 8000 long... didn't get to play the early access...that was a laughable **** show... and it isn't really getting better. Come on let's fix this..please I pay a subscription and play to relieve my stress not increase it

  • Options_Experts Simon (@Options_Experts) reported

    @PrimeVideo That was the phoniest fake head-butt I have ever seen. This actor is awful.

  • milad003377 Milad piroozeh (@milad003377) reported

    @PrimeVideo Hello friends .... Please help me as much as you can student .... I do not have money for my research and inventions .... Thank you for returning hope to me.🙏🙏🙏 bnb wallet: 0x79064730f4fa5F35038739F2e63380e1594C2c55

  • ninjahertel10 ninjahertel10🦦 (@ninjahertel10) reported

    hey @PrimeVideo season 28 episode 13 of survivor skips and cuts out very important scenes from the finale. kinda disappointing after watching the entire season without issue.

  • axiomatic11111 Nathan (@axiomatic11111) reported

    @PrimeVideo This looks fn terrible.

  • shaffnerphoto Anonymous (@shaffnerphoto) reported

    @PrimeVideo Sounds awful

  • SheyMouse Fifty Grades of Shey (@SheyMouse) reported

    Wow. The Marksman on @PrimeVideo is the worst movie I've seen this year. Well done to the actors for playing their roles seriously. But ye gods the story is a dog! Avoid at all costs.

  • NeedForReview Shah Jee (@NeedForReview) reported

    Why are movie trailors on @PrimeVideo of such bad quality?? I’ve tried a ton of trailors and apart from amazon originals all others are like watching a bootleg off of torent.

  • SageOrums Orums (@SageOrums) reported

    Someone needs to tell @PrimeVideo that their numbering system for their shows is only gonna create problems for their staff in the long run. This streaming service is just not designed to last.

  • bluemilkjunkie Blue Milk Junkie (@bluemilkjunkie) reported

    Reacher fans, the new series out on @PrimeVideo Feb 4th is based on "The Killing Floor". Assuming any following series isn't chronological which book would you want as a series storyline? For me: Bad Luck and Trouble. #ReacherOnPrime #reacher @LeeChildReacher

  • Bonnie_NC Bonnie (@Bonnie_NC) reported

    @PrimeVideo Maybe TFG has a wedding he can crash at mar a lago.

  • sebastiangozin Sebastian Gozin (@sebastiangozin) reported

    @DeltaNineNine @ID_AA_Carmack I'm not sure the problem here is Youtube as much as it is Netflix, Disney+, HBO, PrimeVideo, ...

  • morebravolesstw sydney (@morebravolesstw) reported

    @amazon @PrimeVideo I have a #FireTv and a #FireStick and suddenly neither will connect to internet. Pls help!

  • ProfessorFox Zak Fox (@ProfessorFox) reported

    @PrimeVideo do y’all have the ability to help me with some issues?

  • SimonBoudreau2 Simon Boudreau (@SimonBoudreau2) reported

    @PrimeVideo @TheWheelOfTime @danielhenney Very good show! But can you fix the mess of the most graininess image ever with weird colors spots all over the place. YouTube videos preview of next episode have a 10 times better resolution than prime tv application.

  • GiddyYodo Giddy Yodo (@GiddyYodo) reported

    @PrimeVideo You have still not helped me! Your bit just told me to contact customer support but that is what the problem is! I am losing money every month because you are to lazy to actually help me.

  • ChrisMann20 Chris Mann (@ChrisMann20) reported

    @PrimeVideo Venmo @Daddychrismann in a hard place anyone can help with this Christmas thing that coming?? Was struggling single father of two one of my children disabled and my ex-wife dipped out cuz she don't want to deal with them she doesn't help financially also support my disabled rents

  • Shane_in_pics Shane Bowen (@Shane_in_pics) reported

    @PrimeVideo Ok, so, having someone who better matches the book version of Jack makes me happy. Tom Cruise was a terrible choice for the movies.

  • w4nner7489 fcbkimmich (@w4nner7489) reported

    @Iewandowskiego Oh good thought it was a primevideo problem

  • PopNFood Changed My Name (@PopNFood) reported

    @PrimeVideo Stop rewriting ****. #woke is awful.

  • damnthatskii Your Favorite Mail Lady💅🏾📬 (@damnthatskii) reported

    @_LickThaSWISHA @PrimeVideo @HarlemOnPrime Girl yes. Got off work early & came here & finished & im mad how it ended because I need another episode

  • plgjay1 Patsy Jay (@plgjay1) reported

    @MeRavingMad @TheWheelOfTime @PrimeVideo Anybody else have trouble understanding the dialogue? Why do these people mumble, not know how to deliver a line?

  • LLieno_Mex LLieno Food (@LLieno_Mex) reported

    @HarlemOnPrime @PrimeVideo Yeah, really? As a 55 year old male American I'm sick of turning on Prime Video to be told I'm the issue...and the #woke poo amazon is producing is the answer. You're trying to cure an illness that doesn't even exist & increasing the divide instead of embracing reality.

  • paulhill8648004 paulhill (@paulhill8648004) reported

    @PhilipHolbrook @PrimeVideo Same issues for me.

  • rahul22413084 rahul (@rahul22413084) reported

    @PrimeVideo T-20) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. I need some higher ups to take the issue and provide some resolution @amazonIN Amazon customer care no response for last 1 month really unprofessional

  • PotentiaOrg Potentia (@PotentiaOrg) reported

    Server outage --> keeping amazon customers busy Meanwhile, Amazon --> playing blame-game @amazon @PrimeVideo #ServerDown

  • jromerch Jose V Romero (@jromerch) reported

    @AmazonHelp @PrimeVideo @AmazonHelp As I mentioned before… I used the link you send me… It takes to an automatic chat that directs me to the cancelation page that does not work… Also I send and email using the page and never got a response