Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (23%)
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Crashing (22%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Playback Issues | |
 Waukee |
Playback Issues | |
| Sunnyvale |
Crashing | |
| Traskwood |
Crashing | |
| Fort Washington |
Playback Issues | |
| Easton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurang Bookseller
(@gkb2000_in) reported
@PrimeVideoIN @PrimeVideo anyone doing quality check, check on episodes 5 to 7 of Four More Shots season 3.. audio track normal but screen goes blank. ?
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Steve Ratcliffe
(@steveratty) reported
Why do so many films say UHD HDR but are only in HD on #PrimeVideo #amazone some work others don’t.
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Dreamless
(@4everdreamlesss) reported
@PrimeVideo can you fix ur app stupid asf that it gets low quality every time a new episode starts y’all gotta too much money to have a ****** *** app
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Amber Bryant
(@amber_hammer) reported
@AMCPlus If only I didn’t receive an error when trying to. Multiple attempts, multiple restarts, no joy @PrimeVideo
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Alice
(@Nurrr422) reported
@taylorswift13 @PrimeVideo hi taylor, i love you so much. I've been trying to reach you for days. please help me i am in a very bad situation. I can't afford the hospital expenses. please hear me.
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cor
(@norrcorr) reported
hi @PrimeVideo website is truly the worst interface to ever exist. Why is there no restart an episode button? I am trying to start over an episode & I click into it & it immediately starts playing the next episode. I need to watch episode 3 of #RingsOfPowers guys!!!!!!
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WahooFX
(@WahooFX) reported
@sciencexanime I think I'll give the Vineland anime a restart soon. The new season trailer looked great. When I started it, I could only view it on @PrimeVideo and it had a lot of subtitle problems. So as I told you, I started other shows and never got back to it.
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Pure_American_All_Hank
(@HankWhen) reported
@PrimeVideo Literally EVERY cut w Moretz in it is a COMPLETE reset with her perfectly framed hair redone from just a microsecond previous from conversations to every cut being an opportunity to perfectly light Moretz as if for portraits. TERRIBLE D.P. & direction. (No fault of Moretz). Smh.
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pRRRaveen 🇮🇳🇮🇳🇮🇳
(@ursNAANE) reported
@PrimeVideo do we have 4k quality on prime..
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Alex@Nordic Watchlist
(@NordicWatchlist) reported
@thealmightyG @PrimeVideo @primevideouk Ahhhh so it wasn't just me then! Still can't get it to work.
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Matt
(@womprat208) reported
We've complained. Others have complained. Been told it'll be fixed, but it's been broken since Thursday. New eps air on Wednesday. Will it be fixed before ep 3? Probably not. Because @PrimeVideo sucks. Not gonna purchase another season as it airs again.
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Gazza
(@GazzaArsenal) reported
@TheShireGunner @SkyFootball @PrimeVideo In fairness, Gaz.. it’s not their place to call it. They need that income & the draw form fans for more, more more.. in signings and how games are put on. It sits with the PL to stand up for what are the biggest part of the PL.. the fans - issue is they don’t care. We’re extras
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Alice
(@Nurrr422) reported
@taylorswift13 @PrimeVideo hi taylor, i love you so much. I've been trying to reach you for days. please help me i am in a very bad situation. I can't afford the hospital expenses. please hear me..
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Hrishikesh Ray
(@HrishikeshRay15) reported
Dear @amazonIN i am a Prime Customer of @PrimeVideo, I am unable to download any content in my Laptop and Phone. I request you kindly help me on this
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Donny
(@_uDonny) reported
Yo @PrimeVideo, @ThePeripheralPV is nice and all but you guys need to work on your subtitles. You keep changing the spelling of characters' names, one moment it's Conner the next it's Connor. The same with Wilf, you write Wolf in some instances. It shouldnt change based on accent
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Alice
(@Nurrr422) reported
@taylorswift13 @PrimeVideo Hello there. I am two months pregnant. I am very sick. I can't work. I don't want to lose my baby. please help me. I love you...
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TonyaF76
(@F76Tonya) reported
@amber_hammer @AMCPlus @PrimeVideo We had service unavailable on prime as well. I had to cast it from my phone to the firestick toget it to work. Very annoying to have another issue getting AMC plus through prime.
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Simonne
(@SimsIsHapa) reported
I just watched #huntingbigfoot on @PrimeVideo. I wonder if researchers are now descending on the PNW since covid isn’t an issue as much anymore. Hopefully they are!
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TruthNado
(@truth_nado) reported
@PrimeVideo Just realized I memory merged "4 Wedding and a Funeral" with "Love Actually". To me it's one very long movie with serious continuity problems.
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Kristian Meller
(@kristianmeller) reported
@ThePeripheralPV @PrimeVideo Yes, and they both should be playing at 24.000Hz instead of 23.976Hz! Please let someone know about this issue so future episodes can be fixed!
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C'arol Fidalgo 🏳️🌈
(@mcflytmj) reported
do you know what this means @PrimeVideo @AmazonStudios @SPTV that I work every day for a RENEWAL ON #ALOTO GIVE ME ALREADY #RenewALOTO
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Barbara Force
(@BarbaraForce) reported
@netflix should just do like @amazon and require you to change your password every time you login from a different device. That defeats your customers in no time :) You'd best believe I stopped using the family @PrimeVideo and Shopping when I had to text my mom for the code
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Immortum51
(@ErodeMutrommi) reported
@PyrxInc @LOTRonPrime @PrimeVideo LoL. Exactly the problem with young critics. Thinking that Tolkien is about movies. LOL.
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David Lafford
(@Laffy89) reported
@visionsofharry @PrimeVideo Taught it was awful and harry styles is an awful actor
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Mal
(@KennyMannMal) reported
@ThePeripheralPV @GreatDismal @PrimeVideo If the series doesn't include: “You’re someone who only pretends to be unintelligent,” Netherton said. “It serves you simultaneously as protective coloration and a medium for passive aggression. It won’t work with me.” “Future’s ******* snippy,” said Leon... Then oh well.
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doctorfan06
(@doctorfan06) reported
@PrimeVideo @mythos1014 I dressed as the Doctor from Doctor Who at my work. Complete with a D.W. dress, bow tie and sonic screwdriver. Somebody thought I was a doll. My response was 😒
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Prince Bojji
(@zLakai77) reported
@PrimeVideo you guys need a better FF function on the Apple TV app. Would be cool if I could go faster than 10 seconds. Fix your doodoo app.
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Milo Cortez Montalvo
(@MiloHera) reported
@PrimeVideo @amazon ... You made Galadriel the Worst character in middle-earth, and in the Legendarium.
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WandaHolmes
(@Wand_Holmes) reported
@johnkrasinski @PrimeVideo @JackRyanPV Who will help me with advice?
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jamie crawford
(@jamiecr95868264) reported
Amazon fire remote has failed. Eventually got through to Amazon who suggested I forked out for a whole new fire stick and remote. Is this a common issue? @amazon @PrimeVideo @awscloud