Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/16/2026 21:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNeedham Buffering
United StatesTorrington Crashing
United StatesDallas Playback Issues
United KingdomLincoln Playback Issues
United KingdomSouthampton Buffering
United StatesNashville Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Kizzehh Keiran Marden (@Kizzehh) reported

    Watching Everton v Newcastle. And it’s constantly blurry :/ sort it out @PrimeVideo crap quality!

  • and0b Andy (@and0b) reported

    @DONeill90 @PrimeVideo @Virgin I'm watching man utd spurs so I'm guessing doesnt matter which game. Everyone having the same issue on other games as well

  • LFC_Hunt96 Kyle Hunt (@LFC_Hunt96) reported

    Thanks Amazon, your awful stream quality meant I missed Darwins goal! Maybe if you're going to buy the rights to show it. Make sure it bloody works #LIVWHU #PrimeVideo

  • PopeyC ☀craig pope☀ (@PopeyC) reported

    @PrimeVideo the football should be taken off you. The quality of the picture is shocking

  • Kier_again K (@Kier_again) reported

    The quality of the streams for football on @PrimeVideo is shocking. Started perfect now terrible. Hate it.

  • ShaneJG SG (@ShaneJG) reported

    @PrimeVideo if you want to keep showing live football sort the quality out. It’s horrendous.

  • Crypto41911752 Crypto (@Crypto41911752) reported

    @PrimeVideo shocking picture quality on football coverage. If you can’t provide a decent service, stay out of streaming football coverage until you can.

  • SquatterMadras 🤘 Squatter 🤘 (@SquatterMadras) reported

    @amazon @PrimeVideo football coverage is just awful. Aside from the poor punditry and the camera lingering on crowd/staff while the ball is in play, the stream is laggy/juddering and below SD quality at best, pausing for a few seconds at worst. @premierleague should bin them.

  • Daniel_McA Dan (@Daniel_McA) reported

    Ahhh the @PrimeVideo stream quality for the football is atrocious!

  • MartTuff Mart (@MartTuff) reported

    @DONeill90 @PrimeVideo @Virgin Mine is really poor and I’m with EE. Never have any issues with other streaming platforms

  • GamingTeacher4 Stephen Campbell (@GamingTeacher4) reported

    @elliottgilmore @premierleague @PrimeVideo It's awful isn't it? There is no life here.

  • mx49mike Mike Taylor (@mx49mike) reported

    @PrimeVideo awful picture quality on the Liverpool West ham game FYI 300mbps connection!!

  • KetoCarnivoreUK Pete (@KetoCarnivoreUK) reported

    Watching Liverpool v West ham on @PrimeVideo and my goodness, I'd be better off streaming it off the local guys jailbroken box, buffering like crazy and then horrendous quality for mins after buffer. Not good enough #PrimeVideo #football #streaming

  • Red_Squirrel_41 Darren (@Red_Squirrel_41) reported

    The @PrimeVideo picture quality on the Liverpool vs West Ham game is awful. Like I've gone back to the 90s lol.... Deliver quality to your subscribers or don't do live sports! #AmazonPrime #football

  • ThingsByNik Nik (@ThingsByNik) reported

    @michaelocyoung @PrimeVideo Aye, sadly. Just really doesn’t work for me. At least be consistent with the stream. A mate up the road is 30 seconds ahead of me and we are watching the same thing.

  • imperial_potts Oli Adams (@imperial_potts) reported

    @PrimeVideo why is the video quality for the football so poor? Every time you show games this happens. I’d rather watch teletext

  • TPybis six big ones that's right ☆☆☆☆☆☆ (@TPybis) reported

    @PrimeVideo picture quality of this football match is rubbish and also say technical difficulties are you going to refund me for the poor quality of service !!! Terrible

  • mariebudgie1 .Marie 👓🧢19 💙NHS (@mariebudgie1) reported

    @LFC__Jason @PrimeVideo We're watching on Peacock, it's a minute behind but quality is ok.

  • Ball_hair_long Adam southon (@Ball_hair_long) reported

    @PrimeVideo please stop bidding for @premierleague games until you’ve upgraded your servers!

  • matt_wallen7 Matt Wallen (@matt_wallen7) reported

    Anyone else having issues with their @PrimeVideo stream while watching the West Ham game? 500mb and it keeps stuttering and dropping resolution.

  • DONeill90 Danny O'Neill ⭐ ⭐ (@DONeill90) reported

    @and0b @PrimeVideo @Virgin I'm glad I'm not alone but I'm also sorry your suffering with this **** too. It's terrible!!

  • bettydunc93 Beth Duncan (@bettydunc93) reported

    @PrimeVideo shocking quality again for the football tonight. Have to sort it out!!

  • R__J98 Ronnie #RESILIENCIA (@R__J98) reported

    @Levilfc_ @Kier_again @PrimeVideo i got issues as well its a nightmare if you not got top class internet that's the big problem with these streaming sites

  • johnnycardo john carden (@johnnycardo) reported

    Hey @PrimeVideo is it possible for you to sort the stream out for the live premier league games tonight. Awful picture quality

  • and0b Andy (@and0b) reported

    @DONeill90 @PrimeVideo @Virgin Even switching from 2g to 5g made no difference, speedtest running at 200 meg. No issue on anything else. Its definitely prime at fault

  • Avram100116 Ryan Grant (@Avram100116) reported

    @RayRayMHM @PrimeVideo @SkySportsPL It certainly is much nicer platform and much rather watch it on Prime than BT! Sky could take some lessons from Prime and would certainly help even the TV 💰 out amongs all. Though has to be said no one wanted to invest money the way Sky did to make it into what it is!

  • gemheno Gemma (@gemheno) reported

    @primevideosport It’s a shame your stream quality is poor! #primevideo

  • TPybis six big ones that's right ☆☆☆☆☆☆ (@TPybis) reported

    @PrimeVideo picture quality is rubbish even though I've got 4k HD missed loads of the liverpool game buffering says technical difficulties should refunded anyone who has paid to watch football on amazon service is crap

  • Lee99072876 Lee (@Lee99072876) reported

    @PrimeVideo shocking service for the football get better quality from a dodgey stream

  • TheForceFed Wayno (@TheForceFed) reported

    @PrimeVideo, the picture quality on this United v Spurs game is absolutely atrocious. Buffering, pixelated mess.