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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 28% Playback Issues (28%)
  • 25% Sign in (25%)
  • 22% Buffering (22%)
  • 20% Crashing (20%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Georgetown Crashing 14 hours ago
Benton Buffering 2 days ago
Des Moines Sign in 3 days ago
Catania Playback Issues 4 days ago
Spokane Buffering 5 days ago
Milton Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

  • Mooseamillion
    Moose (@Mooseamillion) reported

    @Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.

  • leopotter788
    Leo (@leopotter788) reported

    @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

  • Kaff_007
    007 (@Kaff_007) reported

    @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

  • MeowSedai
    meow Sedai (@MeowSedai) reported

    @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • Timothy96052831
    Timothy Phillips (@Timothy96052831) reported

    @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo How does she get hired as an actor, worst acting ever

  • idkdd113
    itiswhatitis (@idkdd113) reported

    HBO max app work around, fix up @PrimeVideo

  • Metrocl
    Felipe Encinas (@Metrocl) reported

    @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

  • calvocomics
    Calvo Comics (@calvocomics) reported

    @PrimeVideo And now his work is mostly about lines.

  • sharukhhhussain
    شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported

    @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

  • dakshbargujar
    Daksh (@dakshbargujar) reported

    It’s high time Netflix and prime video should introduce a comment box while running a movie it’ll solve a lot of problems @netflix @PrimeVideo

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • matt_tardiff
    ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported

    @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more

  • rankayash21
    Yash (@rankayash21) reported

    @reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • CurtMuck
    Cheluvahar (@CurtMuck) reported

    @LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • PokeJayGilbs
    Jay Gilbs (@PokeJayGilbs) reported

    @AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.

  • doomer_wizard
    Doomscroll Wizard (@doomer_wizard) reported

    @PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate

  • BuddyFett
    BuddyFett (@BuddyFett) reported

    @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • PaddyG67
    Patrick (Paddy) Glen (@PaddyG67) reported

    Of all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB

  • mehdi07680662
    DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported

    @Stargate_SG14 @PrimeVideo The worst 🥲

  • MaskJuice
    Mask (@MaskJuice) reported

    @BlueJacketsNHL @PrimeVideo No, that's a bad #CBJ... go to your room & think about your actions and don't come back until you're ready to apologize & fix this Signed The 5th Line