Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (22%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clinton Corners |
Video Quality | |
| Marietta |
Playback Issues | |
| Lexington |
Sign in | |
| Torrington |
Playback Issues | |
 Ottawa |
Buffering | |
| Columbia |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mordecai🏳️🌈Gloom
(@MordecaiGloom) reported
Trying to watch @StarTrekOnPPlus and surprise surprise, the @paramountplus xbox app is not working. Nothing will play at all. Tried to cancel my subscription so I could get thru @PrimeVideo but it won't let me cancel. So I'm just stuck paying $10 for a non functioning app? Help??
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Tom Graham
(@JTFBWebmaster) reported
@ChiefsFocus Chiefs first quarter playing as weak and inconsistent as the sound quality for @PrimeVideo broadcast. Not a great start.
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Pez_Junto
(@PezJunto) reported
from
Miami, Florida
@PatMcAfeeShow @PrimeVideo is glitch festival. Please destroy them on friday!!
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Mrgucci
(@Mrgucci_10) reported
@ajassy @NFL @PrimeVideo Fix the damn video. It gets choppy every 2 minutes
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Victor Peña
(@Vic_Jalapena) reported
@PrimeVideo @chargers @Chiefs Should’ve kept it on cable tv. Having connection issues …
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Janice Reyes
(@TheJreyes72) reported
@PrimeVideo ok so what’s going on with the video and audio quality?we have to put up w this nonsense and don’t even work #nfl #TNFonPrime
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reva raju MD
(@tennisreva) reported
@PrimeVideo the picture of NFL football is so awful!!
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Mike Solarte
(@MikeSolarte) reported
@WilliePStyle @tvisgreat @PrimeVideo Not that you guys care, but I'm watching on laptop without issue.
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John Inman
(@fattymagoo83) reported
@PrimeVideo why is the audio and video not in sync? Fix it now
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𝒫𝒶𝓉𝓇𝒾𝒸𝓀 𝒮𝒽𝓊𝒸𝓀
(@PShuck) reported
For the 1st #NFL game on @PrimeVideo they have to be disappointed with the video quality.
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Kaleb Martin
(@Kalmarti5005) reported
@PrimeVideo @chargers @Chiefs Garbage quality and I have a phenomenal internet package. What a joke!
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Suzanne Metzinger
(@GrSuzie) reported
@PrimeVideo game is fine but fix the Sound. Can barely hear it
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mfi
(@Michael13534403) reported
@PrimeVideo @chargers @Chiefs Picture in Picture not working on iPhone 12…. Never have this issue with any other app
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erik walker
(@erikmwalker) reported
@NJCathie @PrimeVideo I will happily consult how to make better on-screen graphics for a mere half million dollars. That should be pocket change for Amazon. It's not just this terrible no space between first and last name thing. TNF logo, on-screen graphics are absolutely disappointing.
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Doc Holliday
(@doc_holliday75) reported
@PrimeVideo fix your crappy broadcast.
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TheBlueNote
(@TheBlueNote3) reported
What’s worse ? @Chiefs offense or @PrimeVideo picture quality ? #ChiefsvsChargers
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Jack
(@JDRockks) reported
@NFLonPrime @PrimeVideo This is an awful viewing experience. About to give up. Freezes, pixelation, poor quality off and on. Just trash
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Triz
(@a_cincoski) reported
@PrimeVideo @chargers @Chiefs Your stream is absolutely horrific it’s worst picture quality I have ever witnessed. I used twitch instead and it’s one million times better quality.
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Deadname
(@nagger_w_swaggr) reported
Earlier when I said TNF on @PrimeVideo was probably the worst thing I've ever seen, I had forgotten about the first few minutes of the first episode of @amazon 's Rings of Power (thats as far as I could make it) That was definitely the worst thing I've ever seen.
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PHAEDRA
(@phaedraco) reported
@BryanZorn @PrimeVideo It's terrible!
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Frankie
(@NascarAutnetics) reported
Whoever thought Thursday night football @NFL on @PrimeVideo is stupid this is terrible you can’t change the channel without signing back in this is stupid
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Curtis
(@Chargerscurt87) reported
@jasonjmp @PrimeVideo @NFL Having the same issue
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Tyler Demarest, PhD
(@neuroneous) reported
@PrimeVideo @chargers @Chiefs Your audio is ahead of the video. Really ******* annoying. Please fix it immediately.
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mark4u
(@mrbcpa99) reported
@PrimeVideo how do you watch the damn game live with a delay. Fast forward does not work I know the @chargers scored but I’m stuck in commercial land. I give up
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M D O 🖤
(@mdano86) reported
@PrimeVideo hey…get it together. My chiefs are playing football and I keep getting a somethings wrong error. Highly irritating when I don’t want this service to begin with!
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Kevin Noon
(@Kevin_Noon) reported
@Photogoofer @PrimeVideo MLB app can give me issues.
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steamroller72
(@steamroller72) reported
Hands down, the worst sports streaming award goes to #AmazonPrime. It's buffering, stutter, restart game after game for #MLB or #NFL Just embarrassing for @PrimeVideo
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The Dub Abides
(@The_Dub_Abides) reported
Yo @PrimeVideo I'm sure you're getting a lot of **** tonight and that sucks but considering you raised my prime membership 20 bucks this year, boo hoo. The quality of this stream brings us back to the days of trying to watch scrambled porn.
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Mike Schocken
(@Cones_Dunshire) reported
@PrimeVideo @chargers @Chiefs Video quality is just awful. We constantly stream content without issue and have high quality internet, but this is almost unwatchable. Very blurry.
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Ben Farris
(@BenFarris7) reported
@Levi___Asher @DosEquis52 @PrimeVideo Yep, if you have slow crappy internet its gonna buffer like crazy