Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 19 hours ago |
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Sign in | 1 day ago |
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Crashing | 1 day ago |
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Video Quality | 1 day ago |
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Playback Issues | 1 day ago |
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Playback Issues | 1 day ago |
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sleeping Dalmatian (@RSchiltJr) reported@PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.
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Fanify (@Fanify1) reportedHey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.
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Van “Van” South (@VanSouth_brasil) reported@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
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Chidiebere (@Fija101A) reported@PrimeVideo She went from being d most positive to the worst now
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Առիւծ ՄՀԵՐ (@madridista_leo) reportedYOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo
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Zeo (@ZeoVGM) reported@themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV
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ccmbr (@Karwendell) reported@NBAonPrime @PrimeVideo Houston, we have a problem...
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LA GLOIRE NUMIDE 🇩🇿 (@EpouseMoiPitier) reported@PrimeVideo This season is so borring. And bad animation. Worst season.
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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PT and The Gibbdawg (@PTandGibbdawg) reportedThe worst basketball broadcast I’ve ever had to endure @PrimeVideo
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Marc (@MarcMillerr) reported@PrimeVideo Fix the Sixers Celtics game!!!!
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DP H (@_DPH1922) reportedThese @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.
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Deven (@DevenLowry00) reported@PrimeVideo fix the cavs stream
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I’m just a ghost (@509Kingofkings) reported@PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.
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10 🦁 / 100 🐏 (@Donte______) reported@Withmyflawsnall Its not just that the quality of the game on @PrimeVideo sucks! Lagging, slow resolution, constant disconnections, etc. The @NBA sells itself to the highest bidder week by week main reason I havent watched much bb all year 👎🏾
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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MF (@The_Tripleking) reported@PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA
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Jonathan Rossi (@jrossi79) reported@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
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Hussington Green (@hussington) reported@Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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betty jo (@harvickgirl_4) reportedIt sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime
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Icho ❁ (@funginho) reportedThe Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL
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A-Ran (@bingosing) reported@PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal
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Jasmine Patrice (@Shesahoopsgirly) reported@PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.
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ona_mission (@imstill_supa) reportedThese streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs
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Karl Richter (@ds_klusjesman) reported@PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable
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Kristin Menconi (@kmenconi) reported@PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.
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Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!