Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 36 minutes ago |
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Playback Issues | 12 hours ago |
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Playback Issues | 13 hours ago |
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Playback Issues | 15 hours ago |
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Buffering | 18 hours ago |
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Playback Issues | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Ferg The Reporter (@FergTheReporter) reported@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
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Zachs Vintage Cards (@zachs_vintage) reported@PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.
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Regina Collins (@queengina1974) reported@NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.
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Rudders (@Rudders) reported@PrimeVideo why is the picture quality of the Leafs game so bad????
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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lisa hahn (@JustDoTheWork66) reported@chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!
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Shikhar (@shekhu04) reported@the_rishji @PrimeVideo Amazon has the worst user experience tbh
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...
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OpusDogPoker 🥸 (@RealOpusDog) reported@VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍
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Abhishek Yadav (@Er_Abhi_N) reported@PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,
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ThinkingJack (@ThinkingJack67) reported@FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.
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Rohit Somkuwar (@RohitSomkuwar5) reportedWhat is wrong with @amazonIN @PrimeVideo ? After having full membership still we are forced to see advertisement! What is the use of membership then? And why additional upgrade you people are asking to unsee ads? @MIB_India please help common people!
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Ash (@Y45HU) reported@sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo
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Señorita Carmen 🐝😷 (@kbraa_omer) reportedThis is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo
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ATM (@imjustnosy133) reported@PrimeVideo please help!
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Aman Bhargava (@Amanbhargava23) reported@netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo
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CletusKasady (@CletusKasady69) reportedConsidering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes
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GxLxGL (@GxLxGL) reported@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
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RWBullet (@rwbullet) reported@SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.
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That_Guy (@NICHI50470371) reported@BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns
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Redpill Driveby (@redpillhandle) reported@PrimeVideo Worst show of all time
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SUPERHYPED (@SUPRHYPED) reported@PrimeVideo WHY ARE YOU DROPPING THEM AT 3 IN THE MORNING? PEOPLE HAVE WORK!
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Dfischsucks (@dfischsucks) reported@SportsonPrime @PrimeVideo These announcers are terrible.
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The D Man 🇺🇸 (@dstedham511) reportedWhat good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo
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Ya boi (@TheeMightyyThor) reported@PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets
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John Jameson (@essdmilly) reported@PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds
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Shreya Verma (@ShreyaVerm93821) reported@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.
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deepak parmar (@Dearer181Deepak) reported@Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work
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Mahesh Desai (@demahesh1) reported@PrimeVideo @amazon Worst customer service for prime membership
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha