Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paradise
|
Playback Issues | 16 hours ago |
 Hobart
|
Sign in | 16 hours ago |
|
San Antonio
|
Crashing | 19 hours ago |
|
Nashville
|
Video Quality | 22 hours ago |
|
Georgetown
|
Video Quality | 22 hours ago |
|
Natick
|
Playback Issues | 22 hours ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lycett (@AndyLycett) reportedAnyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS
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cookie (@Cooky_myster) reported@PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am
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Natalya Ruslan (@NatalyaRuslan_) reported@FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.
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Johnny (@TrophyHusband48) reported@PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!
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EGC (@EGCIV) reported@PrimeVideo your stream is terrible.
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Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reportedI hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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BerryThUtz (@BarryTh0tz) reported@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
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Jamal (@jamalthetenth) reportedConsidering I had to pay to watch this Bosnia v Italy match, the coverage has been truly awful @PrimeVideo
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Glenn Platt (@gorsecurse) reportedWatching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵
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John Thuo (@JohnThuoNgugi) reported@PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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G-Man (@Unocrew224) reported@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
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TheKodiakJew (@TheKodiakJew) reported@Bostonsports358 @_BackyardSports @PrimeVideo Oh no, I’m dividing America away from fascism. How terrible. Anyway, once your frontal cortex finishes developing hopefully you’ll be able to understand these complex issues a bit better.
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TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
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Melanie McKee (@melanie_mc58085) reported@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Clint (@KeyboardJunkie) reportedThis news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…
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Shreya Verma (@ShreyaVerm93821) reported@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.
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Ya boi (@TheeMightyyThor) reportedFix the got damn audio @NBAonPrime @PrimeVideo
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Mahesh Desai (@demahesh1) reported@PrimeVideo @amazon Worst customer service for prime membership
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Michael (@mc24bama) reported@PrimeVideo fix your delay in the Master’s!
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ThinkingJack (@ThinkingJack67) reported@SPQRSA @FrMiller @PrimeVideo Yes, the Hemsworth character was so absurdly contradictory as to cause cognitive dissonance. I would have trouble picturing how Ruffalo, Hemsworth, and their agents read this script and thought it was a winner. The alternative would be the script changed radically in production.
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foolmeonce (@foolmeonce1984) reported@MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.
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Dec Ditko (@DecDitko75) reported@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
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Christian Gonzalez (@conzalez94) reported@AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life
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Shikhar (@shekhu04) reported@the_rishji @PrimeVideo Amazon has the worst user experience tbh
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Aditya (@sherlockBaktha) reported@PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.
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Michael Reischman (@Majkl1976) reported@PrimeVideo I'm stuck in a loop. I need help. I opened a new account today, but something happened while I was entering my billing info and now my account is on hold.
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NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported@PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!