Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/29/2023 00:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (36%)

    Playback Issues (36%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (18%)

    Crashing (18%)

  4. Sign in (16%)

    Sign in (16%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPlano Playback Issues
United StatesFairfax Playback Issues
United StatesDallas Buffering
CanadaBurlington Buffering
BrazilPorto Alegre Buffering
GermanyHamburg Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • fine_sunflower_ lesley (@fine_sunflower_) reported

    @williardsart @PrimeVideo @Harry_Styles I'm just laughing that you guys will put all this hard work but still no one will listen to that crappy music

  • kittiekatster kittykat (@kittiekatster) reported

    Nothing left to watch on @netflix or @PrimeVideo looks like i may be cancelling & reading books from now on. Hurry up & get these actors back to work please im going stir crazy

  • MovieFix1 Brittneyᴴ 🌈✨ (@MovieFix1) reported

    @PrimeVideo @Harry_Styles Help!????

  • riskmats Robert Jones (@riskmats) reported

    @PrimeVideo Just went to watch Sounder on prime. ATROCIOUS video quality. Had to watch it on YouTubeTV instead. For shame Amazon. Don't give me that "movie is old" jazz. The difference between your quality and TCM is like VHS to 4K. Appalled.

  • releasecoacoac nika (@releasecoacoac) reported

    @PrimeVideo @Harry_Styles HELP BESTIE

  • LoneWolf_Writer 🌊 ℂ𝕠𝕦𝕣𝕥𝕟𝕖𝕪 (aka: LoneWolfWriter) 🔥 (@LoneWolf_Writer) reported

    @Lawral82 @PrimeVideo @thewildsonprime Worst news ever!!

  • anzrry anz (@anzrry) reported

    @1982LOUIES @PrimeVideo @Harry_Styles go promote ur flop of a fav somewhere else and stop trying to help him benefit from harrys achievements

  • anyamcmillanx 🔥anya (@anyamcmillanx) reported

    @PrimeVideo @Harry_Styles goddamn help me

  • MkulimaToday MKULIMATODAY.COM (@MkulimaToday) reported

    @Amazon kindly I am having problem with my @PrimeVideo account kindly help @AmazonHelp

  • princess_park18 saloni²⁸ ♡'s em (@princess_park18) reported

    @PrimeVideo @Harry_Styles HELP WHAT DOES COMING SOON MEAN

  • kiwirealm K (@kiwirealm) reported

    @PrimeVideo @dontworrystyIes @Harry_Styles It must be awful to hate Harry styles. The man just keeps winning.

  • SimonRedican Simon Redican (@SimonRedican) reported

    @PrimeVideo just spent 20 mins trying to work out how to get subtitles in upper and lower case not just upper case. Could choose different sizes and fonts. Couldn’t do different cases so lost the will to live. Stop over engineering things!

  • youngmanhush b loves lilo. (@youngmanhush) reported

    @g0ldenwithlouis @PrimeVideo HELP

  • mirrorballhoe13 Jackson | WandaVision Era (@mirrorballhoe13) reported

    @PrimeVideo @Harry_Styles HELP ME

  • defencelesseva eva and louis love you (@defencelesseva) reported

    @PrimeVideo @Harry_Styles help im peeing

  • annieatkisson annie (@annieatkisson) reported

    @PrimeVideo @Harry_Styles this sentence makes no sense help

  • 93STILLANGEL amelie‎ ❀ུ۪ stiles stilinski’s gf (@93STILLANGEL) reported


  • Mahran51825252 Mahran (@Mahran51825252) reported

    @PrimeVideo The Problem is you have no all Films !! When do you have a Deal with amc entertainment??

  • CANYONCL0UDS sof ♡︎’s ali, ems, alex and lys (@CANYONCL0UDS) reported

    @PrimeVideo @Harry_Styles AMAZON USED BESTIE HELP

  • Rylie91Midnight rylie²⁸ is listening (@Rylie91Midnight) reported

    @PrimeVideo @With1DNews @Harry_Styles you know we have problems with that word SOMEONE PLEASE TELL US WHEN SOON IS

  • hstylesbts b. (@hstylesbts) reported

    @_heleneee_ @PrimeVideo @Harry_Styles This is about harry what is your problem??

  • KxTY989 kt (@KxTY989) reported

    @PrimeVideo @Harry_Styles I’m not too far from Brighton and in my first year of tv production so if you have space for someone to get some work experience on set pls can I come 🥺✨

  • DIESELZOUIS chloe ✿ hit reply era (@DIESELZOUIS) reported

    @PrimeVideo @UpdateHLD @Harry_Styles IS THIS SHAYNAS NEW ACCOUNT HELP ME?!/?2!2!

  • PaulPMeehan Paul Meehan (@PaulPMeehan) reported

    Another night another crash of @PrimeVideo on my LG TV. Just to be diligent I tried the app and it’s equally unresponsive. Meanwhile Netflix never stalls and always works n ok matter what. Absolutely rubbish glad I get the sub free wouldn’t pay for this.

  • dunkirkrry anna◟̽◞̽ loves peyton and khai (@dunkirkrry) reported

    @PrimeVideo @hsdaily @Harry_Styles HELP not the “so true bestie”

  • onedftariana gabby ¹ᴰ ❀ (@onedftariana) reported

    @PrimeVideo @Harry_Styles HELP

  • LUVST91 ☁︎ ִֶָ lulu (@LUVST91) reported

    @PrimeVideo @Harry_Styles HELP????

  • harrycrustyvans ellie (@harrycrustyvans) reported

    @PrimeVideo @Harry_Styles help

  • kiwibetty_ ❁ ❁ ❁ ❁ ❁ (@kiwibetty_) reported

    @PrimeVideo @Harry_Styles HELP

  • kiwiwaIked k (@kiwiwaIked) reported

    @PrimeVideo @Harry_Styles HELP