Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Buffering | 1 hour ago |
 Ashburn
|
Sign in | 8 hours ago |
|
Seattle
|
Sign in | 22 hours ago |
|
London
|
Buffering | 1 day ago |
|
Northborough
|
Sign in | 2 days ago |
 Mexico City
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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carla ⁴⁴ (@awndaddy) reported@AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok
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Regina Connell (@ReginaRConnell) reportedDid the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo
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Noah Snyder (@NoahRSnyder) reportedI can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing
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christian cheetham (@ccheetham83) reported@NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.
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𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported@PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys
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David Rasp (@rasp_david19398) reported@ErikaaLauren @PrimeVideo @NBA It was a REMARKABLY terrible broadcast!
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Rajat Aggarwal (@rajatagg1998) reported@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
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Mark Torres (@MarkTor44852906) reported@PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers
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itsmark4you (@itsmark4you1) reported@celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful
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Dan McDermott (@danielpmcdermot) reported@travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.
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ccmbr (@Karwendell) reported@NBAonPrime @PrimeVideo Houston, we have a problem...
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Ed from Watertown (@OldSchool_EZ) reportedHey @PrimeVideo have these announcers ever called an @NBA game before? Awful.
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Jeff (@mechanix762) reported@4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.
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Adam Wunder (@a1der76) reported@PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard
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Arnie Ramirez (@arnieponceplace) reported@PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.
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kirill (@YanShellest) reported@PrimeVideo upload 2k or 4k quality to YouTube Please
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TexasNativePatriot (@TxNativeP23) reported@AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!
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ATLHawksAgendaPusher (@HarrysHairyOne) reportedThis Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime
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MayorMoon (@MayorMoon85) reported@ErikaaLauren @PrimeVideo Those were the hornets broadcast team but I’m with you they we’re terrible just ear hurting bad
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Carlos Braga (@Cryms0n) reported@PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷
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kory (@woonhakko) reported@PrimeVideo you have a day to fix this ****.
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Nick Caraviello (@NickCaraviello) reportedThese announcers on @PrimeVideo are incredibly awful. Is this the first time they ever called a game?
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Deven (@DevenLowry00) reported@PrimeVideo fix the cavs stream
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Mike (@Mike87549718) reported@NBAonPrime @PrimeVideo Terrible picture quality!!
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Theodore Streetsman (@spicyfoodisgood) reported@AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.
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Sanna865 (@sanna865) reportedDid something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo
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KB24 (@dennis3967) reported@PrimeVideo the NBA games are unwatchable. Terrible quality!
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Jerpent the Serpent (@Jakedrummer1993) reported@nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.
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Vegeta (@KrunkVegeta) reported@PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****