1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Barnet Crashing 3 minutes ago
Sun City West Sign in 9 hours ago
Cape Girardeau Sign in 14 hours ago
Township of Evan Buffering 14 hours ago
Reno Sign in 16 hours ago
Minneapolis Playback Issues 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • Bigred2989
    Bigred2989 (@Bigred2989) reported

    @PrimeVideo I can't for the life of me figure out how to switch to the black and white mode. Every guide tells me the same things and none of them work, the option literally doesn't exist on my Fire Stick. They should have just put it as a different episode listing.

  • venturepictures
    Venture Pictures (@venturepictures) reported

    @GateWorld @StargateNow_EU @PrimeVideo I stand by this. They don’t want Stargate in the way we want it. I’m fed up with mediocrity now in the franchises I love. I gave Amazon a chance but they’ve blown it. They’ll likely want a Kurtzman like character to be showrunner, produce something Amazon deem to be streamer friendly and broader. Even though the show WAS being made as a jumping board to a neeer fanbase. Absolutely terrible decision.

  • Beck15Dave
    ⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reported

    @YouTube why is it that PS4/5 has had issues with ur app ONLY... no internet connection message constantly... It's been happening for over 6years and u as a huge company have done NOTHING to fix this issue... @netflix @PrimeVideo etc all work fine. Why can't YouTube...??? 🤬

  • chrisquintano
    Chris Quintano (@chrisquintano) reported

    @PrimeVideo Too bad they are terrible in both formats

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo fix your blurry feed of the Fever basketball game!

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo @AmazonMGMStudio Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • roman_chab
    Roman Cháb (@roman_chab) reported

    @SGFansUnited I just canceled my @PrimeVideo and my subscription. I will not support anyone who gives a **** to their fans. A clear sign that MGM is in the worst hands and besides #Stargate, these idiots will ruin other great brands right @AmazonMGMStudio ?

  • maysonlouise
    Theresa M (@maysonlouise) reported

    @NASCAR @MISpeedway @PrimeVideo Can we please update the technology from timing lines to where cars are on track?! Or add a bunch more? It's crazy for drivers to work to pass someone and then get it taken away from them because of an ill timed caution.

  • TonyTheMop
    Antonio Romano (@TonyTheMop) reported

    @PrimeVideo Just awful

  • TheOldestGamer1
    TheOldestGamer1🐊 (@TheOldestGamer1) reported

    @Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.

  • WILDMANBS
    Brandon (@WILDMANBS) reported

    This @NASCAR on @PrimeVideo is just terrible! Very pixelated, skipping, looks nothing like 4k, and a constant blur! Looks like its in 780p at best! Do Better!

  • _Ashaman
    Ashaman (@_Ashaman) reported

    This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • AAC0519
    AAE (@AAC0519) reported

    I just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • PSU_Lion_commit
    Back2Dust (@PSU_Lion_commit) reported

    how am I just now realizing that @PrimeVideo has content that absolutely laps Netflix in terms of quality?

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

  • mburton43
    Mike B (@mburton43) reported

    @PrimeVideo How is that guy still working...and "we're" still watching him...Lord help us.

  • TigerBallerAU
    Tiger Baller (@TigerBallerAU) reported

    @PrimeVideo Show is awful

  • 14g23h34
    Bitcoin Anon (@14g23h34) reported

    @PrimeVideo **** you and your ****** "modern audience" fetish. Stargate is too good for your awful platform.

  • Rakeshjampot
    Rakesh Srivastava (@Rakeshjampot) reported

    Error in E2 of Made in India: A Titan Story on @PrimeVideo When #XerxesDesai pitched the watch project to the #TataBoard, a member cited Tata Steel & Tata Motors. Catch: There was no Tata Motors in the late 70s, it was still TELCO! #TataHistory @TataCompanies @TitanWatchesID

  • TheRealEgoBekee
    CreatedToEnchantYou🥀 (@TheRealEgoBekee) reported

    @PrimeVideo pls work on your resume watching 😭 now opening and searching for The originals all over again just because I decided to reply an ig message

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.