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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
London Playback Issues 8 hours ago
Hudson Playback Issues 2 days ago
Mortagne-sur-Gironde Buffering 2 days ago
Workington Sign in 4 days ago
Warrington Buffering 8 days ago
Vivy Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • Spidy72184402
    WhiteKnight (@Spidy72184402) reported

    @PrimeVideo Psh. The Boyz ended up being terrible. More woke slop. #SaveStargate @AmazonMGMStudio

  • coolcarolinian
    Patriots Pray (@coolcarolinian) reported

    @Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • tha_sun_ablaze
    Moonshine Drunken Monk (@tha_sun_ablaze) reported

    @PrimeVideo Hey folks. What's the story on the #TSN app? It's not working.

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • CowboysLive2023
    CowboysForever (@CowboysLive2023) reported

    @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

  • IndWheeler
    Lord Alto (@IndWheeler) reported

    @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

  • limeunfiltered
    Logan (@limeunfiltered) reported

    @PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @amazon @PrimeVideo Remember how Redditors saved GameStop? #SaveStargate or be ready for a reverse-GameStop, where we get together and crash your stock price to nothing. #CrashAmazon

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • CodyPra10009862
    Cody Pratt (@CodyPra10009862) reported

    @PrimeVideo Uncanceling Stargate would help. #SaveStargate

  • riddermark
    Dan Allen (@riddermark) reported

    @AmazonMGMStudio @PrimeVideo And what about the future of #stargate? You not realised your massive error yet? #SaveStargate

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • Lubichubi
    Rob Frederick (@Lubichubi) reported

    @PrimeVideo Yes...cancellinf #Stargate was your fault...but you now have a chance to fix it...

  • GavPat89
    Gav (@GavPat89) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

  • storyhopper2
    storyhopper (@storyhopper2) reported

    That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • ishriihari
    Shrihari (@ishriihari) reported

    @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!