Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/24/2025 02:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReno Buffering
United StatesLouisville Buffering
United StatesNorfolk Crashing
United StatesLivonia Crashing
United StatesCranford Sign in
United StatesSomerville Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hemalitanna Hemali Tanna (@hemalitanna) reported

    Oh my gosh, watch @PrimeVideo on television and you will experience the worst UX imaginable.

  • Jasiri_arts Jasiri (@Jasiri_arts) reported

    @TemporalWisdom @PrimeVideo @disneyplus Yeah I wish that too. I hope there's stuff happening behind the scenes that we don't know. I mean the show was a massive success and a lot of people watched it and I'm sure the showrunner knows a lot of people in the industry that could help.

  • amanpandey8401 Aman Pandey (@amanpandey8401) reported

    Hey @amazonIN @PrimeVideoIN I'm facing audio problem while using @PrimeVideoIN in my android tv.. Suddenly voice get louder and suddenly slower, this is happening only while watching #primevideo there are no such issue with Netflix or any other OTT. Any suggestions?

  • AngryDunedain Angry Denethor 🏳 (@AngryDunedain) reported

    @Nerdvano1 @MrJCor @PrimeVideo What trick? I'm showing how hypocrite you are. Because you all loved Jackson's movies and he disrespected Tolkien's work too. It's not that difficult to understand.

  • Buckeyetimepod Buckeye time podcast (@Buckeyetimepod) reported

    Teams from all those cities with technology now adays you can have people host from different cities with no problem. Just an idea @PrimeVideo @hulu or @AppleTV

  • JamesMc30213963 James McManus (@JamesMc30213963) reported

    @PrimeVideo Is this a new comedy series? Surely it cannot be a serious adaptation of JRR Tolkiens work.

  • fcbsdukes sabrinafair (@fcbsdukes) reported

    @PrimeVideo I changed my parents billing online & with your agent months ago I’m still getting the same error code for the deleted card when I try renting something for them at their house Help please!! I’m trying to help elderly people

  • azwess Ana W 🌊 (@azwess) reported

    @Chaotickeyblade @getFANDOM @PrimeVideo Don’t think Amazon cares. Extension has been broken since Dec 2021 but its moronic users still think the numbers are accurate or meaningful. 🤡

  • elorathesun elora 🌞 ME DAY!!!!! (@elorathesun) reported

    @PrimeVideo @LOTRonPrime please its like one of the only days i’m off of work please

  • VolatileObjects Rob Electron (@VolatileObjects) reported

    @PrimeVideo I thought I paid you so I could watch movies and tv. Not so you could force me into micro subscriptions on top of what I already ******* pay you. And I know you’re not sorry or care cause if you were or did this wouldn’t even be an issue.

  • MrArsenal89 Ryan Fletcher (@MrArsenal89) reported

    @sharp_eshar @PrimeVideo No no my Issue was they used footage of a content creator who’s a Chelsea supporter and they never went to rival fans in the city or spurs documentary’s why couldn’t they have found another Arsenal content creator

  • melissaannegra1 Melissa Grace (@melissaannegra1) reported

    @PrimeVideo So excited to see #theRingsofPower, it is normal when I work or do anything to have it on and running. I feel like I grew up with this story. I would love to win #TheRingsofPowerNYC

  • ledeir J.R. (@ledeir) reported

    I'm not sure why I'm still watching #ShallWePlay on @PrimeVideo ... It's pretty terrible... Just hurry up and reveal that her grandma is a ghost... They really can't make it any more obvious...

  • Nerdvano1 Ding **** (@Nerdvano1) reported

    @AngryDunedain @MrJCor @PrimeVideo Many of Jackson’s changes, even those I disagree with, come from a narrative need. Amazon is changing the work for two reasons: suit modern sensitivities, which it doesn’t need, and write the greatest novel Tolkien never wrote. Idiotic.

  • saifalrahib Eng/ Saif Aldhahry (@saifalrahib) reported

    @PrimeVideo Question: if someone would like to buy/rent movies or series, does this service available all countries? Or some countries? Because I tried to rent a movie, but didn’t work even I checked my location!!!!

  • Aune47668782 Aune (@Aune47668782) reported

    @JGFerreira23 @PrimeVideo @LOTRonPrime Building structures were similar? Oh wow that’s a huge problem. I live in a white house and my neighbour is currently making a new house in white! This is unacceptable!

  • 38Games0Defeats Arseneta (@38Games0Defeats) reported

    @PaddyisaGooner @PrimeVideo Really enjoyed 99% of the whole thing but they can’t help themselves but to include them shithouses

  • MrArsenal89 Ryan Fletcher (@MrArsenal89) reported

    Just watched the new episodes of @PrimeVideo Arsenal’s All Or Nothing Documentary but I have a question Why when Auba is Moved on they cut to 3 different content creators 2 Fellow Gooners no problem there the 3rd is a Chelsea supporter did Amazon not research he is a Chelsea Fan?

  • Nerdvano1 Ding **** (@Nerdvano1) reported

    @AngryDunedain @MrJCor @PrimeVideo The core goes beyond the narrative structure. Themes and ideas from the original belong there as well. You seem to purposefully ignore these things. If Amazon had not enough to work with, why adapt the Appendices? This was deliberate, pibe.

  • butimalesbian ellie (@butimalesbian) reported

    @PrimeVideo @TheSlyStallone stallone sounds an awful lot like shalifoe… #RenewTheWilds #SaveTheWilds

  • inickdavies Nick Davies (@inickdavies) reported

    I do hope @PrimeVideo @amazon are joking about their new Apple TV app. An app that was terrible is still terrible with a slightly new UI. Top tip - function > form when function < usable.

  • AlfonsinhoJr LaDecima #NoToEuropeanSuperLeague (@AlfonsinhoJr) reported

    @JGFerreira23 @PrimeVideo @LOTRonPrime What a massive downgrade. Awful CGI.

  • bebravelive Taylor Armstrong Updates (@bebravelive) reported

    @PrimeVideo @hystericalrealm HELP

  • middlequick oldsmobile doughnuts (@middlequick) reported

    JFC @netflix why is it so ******* hard to sign in? Has anyone told you about QR codes? Ask @AppleTVPlus how that works. Signing in online with a code? Ask @PrimeVideo.

  • thedhewlett dan hewlett (@thedhewlett) reported

    @PrimeVideo I signed up for the free trial but I cannot login. Every time I add my login details it takes me back to the login page? I have reset my password twice and still the same. #AmazonPrime #Amazon #login

  • nihar1915 Nihar Ranjan Jena (@nihar1915) reported

    @PrimeVideo Unable to watch Prime Videos, Unable to contact customer care. Help

  • Milii9393939393 Dangelorn (@Milii9393939393) reported

    @GTFOH1986 @PrimeVideo When did I say it'a going to be terrible? Literally stated that "let's wait and see". Do you even fully read comments?

  • Nerdvano1 Ding **** (@Nerdvano1) reported

    @AngryDunedain @MrJCor @PrimeVideo Ah, yes! The old throw Jackson under the bus trick to justify an attempt at disrespecting the author’s work. Stay mad, Denethor. Don’t bite your lips eating them tomatoes.

  • richardsalasjr BOT (@richardsalasjr) reported

    Sitting on my break at work just thinking about when I finally am home watching my #Fleabag on @PrimeVideo

  • James56285255 James (@James56285255) reported

    @Gavyn_Grime696 @PrimeVideo id like to see who exactly said this and the full quote, but regardless i have no problem with diversity. Only time id personally have a problem is if their ethnicity is actually important to their character and it was changed, then id understand theres a problem