Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (19%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Halifax	Buffering	1 hour ago
North Shields	Crashing	1 hour ago
Bad Oldesloe	Video Quality	2 hours ago
Achern	Crashing	2 hours ago
Neubrandenburg	Crashing	2 hours ago
Appenweier	Buffering	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Sanna865 (@sanna865) reported 6 minutes ago
Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo
Karl Richter (@ds_klusjesman) reported 6 minutes ago
@PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable
PsgOpinion (@PsgInside1970) reported 7 minutes ago
@PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it
Shelley Shelle (@_ShelleyShelle) reported 10 minutes ago
The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood
Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported 10 minutes ago
@travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.
Sleeping Dalmatian (@RSchiltJr) reported 10 minutes ago
@PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.
🍊 clementine (rotten) (@whimsy_pea) reported 10 minutes ago
@aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it
Pranish (@Pranish_24x7) reported 18 minutes ago
Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?
Jonathan Rossi (@jrossi79) reported 18 minutes ago
@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
./ (@lhj9ve) reported 19 minutes ago
@PrimeVideo please fix your app I want to watch my show
Kristin Menconi (@kmenconi) reported 21 minutes ago
@PrimeVideo absolute worst broadcast in history. "Nothing bad happens to Jayson Tatum." Goodnight.
Jason K (@Jkostvstheworld) reported 22 minutes ago
@PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.
HIMMOTHY (@goodjobjared) reported 23 minutes ago
@PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out
ATM (@imjustnosy133) reported 28 minutes ago
@PrimeVideo please help!
MJ (@eMjAy_023) reported 29 minutes ago
@PrimeVideo please fix multiview. What in the PIP is this?
Blu. (@ktk8956) reported 29 minutes ago
@mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.
Ed from Watertown (@OldSchool_EZ) reported 31 minutes ago
Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.
Bo Gardiner (@BoGardiner1) reported 35 minutes ago
@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
Alister (@Alister02769896) reported 38 minutes ago
@UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever
🧱 (@BAMO411) reported 41 minutes ago
Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?
Regina Connell (@ReginaRConnell) reported 47 minutes ago
Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo
mitch (@postgrad_male22) reported 48 minutes ago
I’ve seen a lot of ****** movies ***** Up was by far the worst movie I have ever watched full stop. Awful. Grotesque. Abhorrent @PrimeVideo fire whoever read the script and approved the funding for this giant piece of ****
JTJR (@Jeff777Jtjr) reported 48 minutes ago
@PrimeVideo @nba your video is terrible 😡
vanshika arora (@AroraVanshikaa7) reported 49 minutes ago
@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
Turtleshrugged (@Turtleshrugged) reported 53 minutes ago
It's 2026 and @PrimeVideo still has the worst UI I have ever seen.
justalarrie (@justalarriemar) reported 55 minutes ago
@DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔
Soldats (@GaMovics) reported 59 minutes ago
Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh
Ashrith Sathu (@sathuashrith) reported 1 hour ago
@uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..
betty jo (@harvickgirl_4) reported 1 hour ago
Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo
Todd Beavis IV (@titamarus69) reported 1 hour ago
@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.