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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (30%)
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Buffering (25%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Villa Rica |
Playback Issues | |
 Bad Mergentheim |
Playback Issues | |
 Toronto |
Crashing | |
| Milwaukee |
Buffering | |
| Ponte Vedra Beach |
Playback Issues | |
| Saskatoon |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Ande Rychter
(@RychterAnde) reported
@SBuller8 @CatherinScience @PrimeVideo Yes, Putin the Terrible! #Ukraine
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Trelynda Kerr
(@tre0808) reported
@AmazonHelp It must be a @TiVo issue. If I use @PrimeVideo app on roku it works. Thanks
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lyle
(@thewildswest69) reported
@thewildsonprime @PrimeVideo i have work, how am i supposed to sell bite sized cupcakes IN THESE CONDITIONS!!!
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Paul Dykstra
(@HarmoniesDuSoir) reported
@PrimeVideo Nobody really cares, unless they have a problem.
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KDRINFJ
(@KDRINFJ) reported
I want to watch #StillStanding and #YesDear @hulu @netflix @PrimeVideo help me out 😫 can’t find it anywhere
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Floofy
(@FloofyWolfo) reported
@PrimeVideo Running from my problems yet they still follow, the movie
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Fran Williams
(@Being_Fran) reported
@PrimeVideo is there an issue with the app no longer working on TVs? I’ve tried all troubleshooting suggestions and it’s still not working
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sawyer⚡💛
(@skelxton_boi) reported
@thewildsonprime @PrimeVideo I HAVE WORK BUT **** IT
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I AM DIOR
(@I_AM_DIOR_) reported
@PrimeVideo Money should help anyone age well
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alex⁷
(@yerihanmang) reported
@Edigador @thewildsonprime @PrimeVideo We don’t need to see it to acknowledge the problem. The problem is that they marketed the show as a full female cast which is why a lot of people watched. The plot isn’t going to change that it isn’t consistent with what people expected from the show.
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Krishan Kant Chura
(@KKFactech) reported
from
Bīkāner, State of Rājasthān
Was #Amazonprimedown all over India? Been trying to connect, but it returns with Error Code : 1055 Surprisingly the vpn also didn’t work in my case. Anyone else experienced this? @PrimeVideo
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Sydney G. McIntyre
(@sydneygmcintyre) reported
Thinking about checking out #Master on @PrimeVideo, literally looks like a good fix of horror.
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Brock Landers
(@thegeoffskinner) reported
@Red5WritingBy @PrimeVideo @LOTRonPrime What a terrible evolution - from celebrating a thing they love to outright attacking people based on their race.
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Giulia È M A T U R A ☘️
(@baumanstyle) reported
okay what does primevideo mean with the verbs “[thewilds s2] CRASH-LANDS [May 6]” ? #thewilds
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Observor
(@observor123) reported
@amazon @AmazonHelp @PrimeVideo nobody called as three of your robots told me they would. FINALLY I CALLED. Manisha helped me a lot, undoubtedly, but the problem is not solved. I NEED TO TALK TO A SENIOR MANAGER. 😡
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Alton
(@tyre_alton) reported
@PrimeVideo @betplus I am trying to watch Sistas Season 4 on Amazon Prime Video. I am signed up for BET+ through Amazon but it is asking me to pay separately for Season 4. Can someone fix this? I should not have to pay more if I am already paying for BET+. Thank you.
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Ken Olesinski
(@MadKenO) reported
@PrimeVideo Really strange that I can’t purchase the 4k version of dune or matrix from prime, going to buy from Apple TV instead if not resolved soon. I can buy other 4k movies no problem but not these.
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Avinash Singh
(@06c1964d0a624e1) reported
@PrimeVideo Prime Partner ID 7a9242a0-f988-45cb-a133-d6a9150e91ef_PK_0cd2b956-59b4-4023-9cbe-ea3119288407_ @Airtel_Presence unable to use my amazon prime subscription. no replies from ur side since last 2 weeks really pathetic service as ur customer service is not able to help.
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Puneet Nyati
(@NyatiPuneet) reported
@amazonIN @PrimeVideo Hi Team, my friend account got hacked, which we came to know now. When we tried customer care we are unable to reach. So could u please help
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James Johannes
(@JamesAlThor) reported
@PrimeVideo @TheWheelOfTime Casting was fine. Writing was like a god awful fanfic. Raginor changed things just to be controversial.
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CommanderROR
(@CommanderROR9) reported
@PrimeVideo @TheWheelOfTime Next to the weak Visual quality and low production quality, unnecessary deviations from the original Story, weak VFX...the quality of the actors was mediocre at best. The main Character (Rand) was easily the worst of the bunch. I doubt there are many with less charisma...
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Renée Martin
(@ossiss) reported
@thewildsonprime @PrimeVideo The problem is not the two planes. Is the crashed was STAGE??
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alex⁷
(@yerihanmang) reported
@RandomMAE @thewildsonprime @PrimeVideo I think the problem is that a big selling point for the show was that it was a full female cast along with a largely female crew. It appeared to be a take on a female lord of the flies. So, introducing male characters is obviously going to upset a lot of their audience.
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Adelaida Elizabeth 🇺🇦
(@AdelaidaFall) reported
@AMCPlus about to cancel my account. I have been on with @PrimeVideo for an hour. TWICE. Trying to get closed captioning for one of your episodes of The Walking Dead. Neither app is offering and Amazon says they can’t help me. The fault lies with AMC+ ….. can anyone help?
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Luke
(@Luke41722897) reported
@PrimeVideo Jesus’s Running problem
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Anonymous
(@whitehatjason) reported
@NyatiPuneet @amazonIN @PrimeVideo Customer support won't help you either. DM to get it back
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Chris Rugby
(@rugby_chris) reported
@PrimeVideo @ShaunaghBrown However on the note of clothing. Not only clothing for women players but also I've just tried to find some merch for @LightningRugby and the amount of rugby merch they have is shockingly low. If teams want to grow the sport then selling more merch will help spread the game.
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Rohit Gupta
(@RohitGupta_) reported
Not sure if everyone agrees, but I find @PrimeVideo india's trailers to be the worst. I mean its few mins of nonsense for each & every piece of content they have. In this #creative era, they seemed to have hired bunch of outdated folks! Need to improve a lot!
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Keithian Philosophy (Being qua Being)
(@Farewell_God) reported
@CNN the fake elon. he should fix his streaming service @PrimeVideo
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𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Is anyone having issues with @PrimeVideo via @skytv app? Mine keeps stopping and loading. Getting really frustrated with it.