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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Buffering 2 hours ago
Denver Buffering 3 hours ago
Calgary Buffering 4 hours ago
Manchester Buffering 7 hours ago
Ashburn Sign in 14 hours ago
Seattle Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CletusKasady69
    CletusKasady (@CletusKasady69) reported

    Considering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes

  • RogueStormX
    Storm (@RogueStormX) reported

    @itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible

  • BeReal2025
    BeRealSoon (@BeReal2025) reported

    @NBAonNBC Honestly your @peacock streaming service is the worst of all time, just a colossal pain in the ***, the ads, the jumping to live. I will cancel ASAP and if for no other reason because of being held hostage and forced to pay. @PrimeVideo is much better. And I've already canceled

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • Jeff777Jtjr
    JTJR (@Jeff777Jtjr) reported

    @PrimeVideo @nba your video is terrible 😡

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • 509Kingofkings
    I’m just a ghost (@509Kingofkings) reported

    @PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.

  • sathuashrith
    Ashrith Sathu (@sathuashrith) reported

    @uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • beantownered
    Bean (@beantownered) reported

    These @PrimeVideo NBA analysts doing the @celtics game are THE WORST I've heard in a long time. 80% of what's coming out of their mouth is pure nonsense, there is NO partisan commentary, just a lot of 76er **** polishing. Absolutely unwatchable with these asshats on the call.

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • FeralGenXr
    GenXr (@FeralGenXr) reported

    @PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol

  • ja_y007
    Yoshi (@ja_y007) reported

    There is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).

  • itsmark4you1
    itsmark4you (@itsmark4you1) reported

    @celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful

  • rajatagg1998
    Rajat Aggarwal (@rajatagg1998) reported

    @LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please

  • RSchiltJr
    Sleeping Dalmatian (@RSchiltJr) reported

    @PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.

  • TreySmith80
    D.D.K (@TreySmith80) reported

    @NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • Newsbreaker_PL
    Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported

    @NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.

  • cheekyem222
    cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported

    @PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭

  • Jacquesdrums1
    James Jay (@Jacquesdrums1) reported

    @GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • funginho
    Icho ❁ (@funginho) reported

    The Knicks are *************** what the helly? Also why do we have British commentators on NBA playoffs? Fix IT Amazon @PrimeVideo it’s like having Americas commentary on EPL

  • imstill_supa
    ona_mission (@imstill_supa) reported

    These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs

  • The1trueBunBun
    Bun Bun 🍫🐇 (@The1trueBunBun) reported

    @nuel_irl I'd be fine with the power scaling problem if we had THIS for the animation 😭😭😭 Do better @PrimeVideo, stop releasing these yearly, and take your time 😭

  • ToshiStockpile
    YinzerYoda (@ToshiStockpile) reported

    @mikethemiz @PrimeVideo You really need to take Danhausen up on his offer. That curse has to be bad if you have to take on additional work for adequate human monies. #YouAreCursed