Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Buffering (29%)
- Playback Issues (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulon
|
Video Quality | 9 hours ago |
 Sydney
|
Sign in | 23 hours ago |
 Köln
|
Crashing | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
 London
|
Crashing | 4 days ago |
|
Liverpool
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
-
Khaleesi (@FalconLuv1991) reported@PrimeVideo these announcers for the fever vs dream game are terrible
-
Kylo Femme (@MFHounDOOM) reported@StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????
-
Hamad Dawood (@DawoodHamad) reportedFor all the talk about Amazon being customer centric their ui on Amazon Prime Video is terrible. And perhaps the worst search experience out there. What’s going on @amazon @PrimeVideo
-
Megan (@5chatz) reported@hanwaddingham @PrimeVideo Took the day off work to binge it!
-
✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!!
-
NotRichard (@NotRichard) reported@skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.
-
➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
-
xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
-
Anthony AC Chacon (@rowingcoachac) reported@AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate
-
Alberto Vega (@AlvioreVegsol) reported@TUPrensa @VIX so you are openly blaming @PrimeVideo for your problem? You are the ones advertising 100+ games. Shame on you blaming your problem to somebody else.
-
Sandhya Rani (@SandhyaRani_S) reported@AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???
-
rissa ♡ (@SunriseSwiftie) reported@PrimeVideo you’re the worst for canceling My Lady Jane 💔
-
Big Bear Friend (@BigBearFren) reported@PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate
-
Dave (@De1taDave) reported@SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me
-
أفكورا (@Afkoora_) reported@PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??
-
WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
-
Anand raj (@anandrj202) reportedWhat is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN
-
Matt McDonough (@mattamcdonough) reported@SteveDean61 @WNBA @PrimeVideo It’s awful.
-
E (@TruthToLight15) reported@WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo
-
DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
-
Frank H (@LegacyofFrank) reported@RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo
-
Big Boosted 💛💜 (@1futur0) reported“See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af
-
eddieb187 (@eddieb187) reported@PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY
-
Jennifer Lee Rossman (@JenLRossman) reported@unioniseorion @AmazonMGMStudio @PrimeVideo They want to go back to work
-
RobertBruce (@TheBruceCosplay) reported@PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!
-
Beckie Farrington (@beckfarrington) reported@ClarksonsFarm1 Just wish I could watch the new series of @ClarksonsFarm1 ....@PrimeVideo are having issues
-
Mark-roh-wah-vay (@rainbow_geisha) reported@AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!
-
Zach White (@ztwhite23) reportedHe’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks
-
censored (@sdrawkcab44) reported@StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.