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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ashburn Sign in 1 hour ago
Seattle Sign in 15 hours ago
London Buffering 1 day ago
Northborough Sign in 2 days ago
Mexico City Sign in 2 days ago
Fort Collins Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RSchiltJr
    Sleeping Dalmatian (@RSchiltJr) reported

    @PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • OGSilvinho
    BIG SIZZLE 🍳 ⚜️ (@OGSilvinho) reported

    @UnderdogNBA These announcers for the philly v boston game are so terrible @PrimeVideo please never have these 2 cornballs call a playoff game again plz

  • mrbcpa99
    mark4u (@mrbcpa99) reported

    @FrostyBias @PrimeVideo @nba. Worst broadcast ever. The visuals were bad. The announcers were bad. The halftime show was worse. Dirk is a HOF player not broadcaster

  • madridista_leo
    Առիւծ ՄՀԵՐ (@madridista_leo) reported

    YOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • matthiasbasado
    Matthias (@matthiasbasado) reported

    @PrimeVideo fix yo dumbass app before I give you the zuck

  • AgentZeroNine
    🦋 (@AgentZeroNine) reported

    @TherealRVD @PrimeVideo Broken link

  • BigBegottens
    ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported

    @MydeAura @PrimeVideo I just downloaded it ooo trying to login no way

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo the NBA games are unwatchable. Terrible quality!

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • RozanskiWalter
    Walter Rozanski (@RozanskiWalter) reported

    @PrimeVideo the announcers for this sixers game are absolutely ******* terrible. Can the choke on the Celtics **** anymore?

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • OldSchool_EZ
    Ed from Watertown (@OldSchool_EZ) reported

    Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • ShreyaVerm93821
    Shreya Verma (@ShreyaVerm93821) reported

    @PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • HarrysHairyOne
    ATLHawksAgendaPusher (@HarrysHairyOne) reported

    This Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime

  • RogueStormX
    Storm (@RogueStormX) reported

    @itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible

  • raw_eth
    Raw (@raw_eth) reported

    @shanicucic96 @KCMontero @PrimeVideo Its all going to work out!

  • Turtleshrugged
    Turtleshrugged (@Turtleshrugged) reported

    It's 2026 and @PrimeVideo still has the worst UI I have ever seen.

  • sathuashrith
    Ashrith Sathu (@sathuashrith) reported

    @uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • Karwendell
    ccmbr (@Karwendell) reported

    @NBAonPrime @PrimeVideo Houston, we have a problem...

  • NathanLC78
    Nathan Chambers (@NathanLC78) reported

    @PrimeVideo The series was never good. This last season is the worst yet. Going out with a whimper.

  • Fija101A
    Chidiebere (@Fija101A) reported

    @PrimeVideo She went from being d most positive to the worst now

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..