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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 2: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brussels Video Quality 3 hours ago
Berlin Buffering 1 day ago
Renningen Playback Issues 2 days ago
Reading Playback Issues 3 days ago
Juárez Playback Issues 3 days ago
Ontario Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Whomever those people are, they must be so ashamed to being used to promote the worst streaming service ever. #SaveStargate

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • Shootingthepast
    Shooting the Past (@Shootingthepast) reported

    @AmazonMGMStudio @PrimeVideo The movie clearly wanted to steer into empowering women, whilst I didn't have a problem with He-Man. It became problematic when they killed King Randor and Prince Adam wasn't crowned King. They should have kept him alive otherwise it makes no sense. But hey ho, GIRL POWER! Yay..

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • MirnaSanjarije
    Danisima (@MirnaSanjarije) reported

    @PrimeVideo According to a sport journalist of the major US publication, @DjokerNole is a sport legend since 2015. The rest was a bonus, records broken, trophies.. If he was an American, that is. I am apprehensive to watch this as I am fed up with the media mistreating him his whole career

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

  • DAlban88882
    DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported

    @StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB

  • J_E_J_H
    J De Huguenot (@J_E_J_H) reported

    @PrimeVideo why does prime keep bugging out and thinking my screen is only the top left quarter. Fix your broken xbox app.

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • kaffieann
    Kathy (@kaffieann) reported

    @pozvibes4u @PrimeVideo It's a real irritating issue for me especially when it's a movie from years ago. They are gouging and taking advantage. @PrimeVideo you are the worse.

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • MFlynn88896579
    M Flynn (@MFlynn88896579) reported

    @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Aren't you ashamed that your company is producing crap like this? Do you tell your friends that you work for a real network? #SaveStargate

  • yrFJhtieK
    Keith (@yrFJhtieK) reported

    @WorkingProps @PrimeVideo @AmazonMGMStudio I’ve said it before, AI is garbage. Get rid of it now. It will do nothing but create problems and misconceptions.

  • ruijordao4
    rui jordao (@ruijordao4) reported

    @PrimeVideo I wasn't able to pay and watch some of yours offers in my country Portugal is the problem on my side ?

  • Arora92Varun
    Varun Arora (@Arora92Varun) reported

    @PrimeVideo i am unable to sign in why is there so much of problem in prime videos??

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around

  • LoweSyrenity
    Truth (@LoweSyrenity) reported

    @PrimeVideo @GalGadot ….You know what usually I’d say anything with Gal Gadot is going to be terrible, but I’ll give it the benefit of the doubt and see it.

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • thatMuppetman
    Mack (@thatMuppetman) reported

    Hey @PrimeVideo @hayu why is ONLY part 3 of The Real Housewives of Beverly Hills season 12 reunion not available ... FIX THIS I NEED TO FINISH IT.

  • UnrulyColonist
    UnrulyColonist (@UnrulyColonist) reported

    wtf just happened to the amazon soccer video quality It looks like it's broadcasting in 640x480 #FIFA #PrimeVideo

  • AaronVonTirol
    Aaron (@AaronVonTirol) reported

    As today is #SaveStargate day, it seems vital to get the word out. The issue resides in @PrimeVideo and @amazon more generally. If this is the approach they have taken (#money, money, money) then do we really want them producing it anyway. Maybe #SaveStargate for someone else