Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (21%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento
|
Crashing | 11 minutes ago |
|
Hudsonville
|
Playback Issues | 3 hours ago |
|
Fort Worth
|
Buffering | 3 hours ago |
|
San Mateo
|
Crashing | 3 hours ago |
|
Seattle
|
Buffering | 3 hours ago |
|
Bothell
|
Buffering | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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George Fisher (@AlexMaksim43671) reported@PrimeVideo It's the worst season too.
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GeorgiaBoy431 (@GABoy431) reported@TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +
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Packet (@PacketGroove) reportedIβm sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.
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Spidly06 (@spidly06) reported@PrimeVideo Will you pull all but the first season after a while, bleach bit the servers, and destroy all physical media please?
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Gold Donkey (@GoldDonkey2000) reported@androphiles @GavinVincent @PrimeVideo People who defend Wokeness are bots or work for the CCP.
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Lucky Luciano (@NoMadDadKickz) reported@PrimeVideo FIX THE DAMN STREAM
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Simon Jones (@SimonJonesMusic) reported@PositivFuturist @PrimeVideo I've been buying blu rays and boxsets on eBay for so little money it's ridiculous. Amazon streaming quality is the worst of them all, whatever way they are encoding dark scenes is a complete disaster. They started messing with audio mixes too which predictably was terrible.
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Dominick Romero (@DominickCRomero) reported@PrimeVideo grow some *****! The Boys I love but donβt **** with Supernatural! Gonna remove key parts from it? That **** had me pissed off tonight! Was tryna rewatch it, which I grew up with it from when I was a child. Please @JensenAckles have them fix this bullshit!
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Jim Costello (@jimcostellook) reported@NBA @PrimeVideo Prime video is the worst. I get logged in then the cast quits and I am forced to go through it all again. This is terrible!! @okcthunder
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Mia (@MiaCarlaNY) reported@slutt4johnny @080Kingus97659 @PrimeVideo YOu obvious didnt read the comics and have a mom that used lots of drugs to project that onto people find a good therapist she will help you with whatever syndrome you are suffering from
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ππ―ππ«π¨ π π ππ―π¬π«π¦ (@Baroni_88) reported@JoeNo94 @PrimeVideo Such a quality show
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shawn jones (@koufax1963) reported@PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?
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Cody (@CodyTheSuperman) reported@amazon @PrimeVideo, Tell me how it's possible to have the latest version of @googlechrome and get this message: βYou are running an old or unsupported version of this browser Please update your browser to the latest version. View all supported browsers and OS versions on Prime Video. If the issue persist, please reach out to customer support with the error code: 7132β βββββ I don't have this problem on other Chromium Browsers: Edge: Version 147.0.3912.98 (Official build) (arm64) ChatGPT Atlas: Version 1.2026.112.0 (6b83aa0311d) Brave Browser: Brave 1.89.145 (Official Build) (arm64) Chromium: 147.0.7727.137 βββββ I'm using an M3 MacBook Pro. I installed Chrome Version 148.0.7778.97 (Official Build) (arm64) in the last 10 minutes. Everything was working smoothly before I installed this current version of Chrome. PLEASE FIX YOUR WEBSITE IMMEDIATELY!!!
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Los Varzeiros (@LosVarzeiros) reported@PrimeVideo Episode 7 is terrible. The last season is very bad.
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Matt McCool (@mccool_nofool72) reportedDamn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topicβs name as the word βtopic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp
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The King Of The North (@CalebSequanbrnr) reportedBy far one of the worst officiated games Iβve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo
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Andrew Scott (@TheRealAnjrue) reported@burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.
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Julio Diaz (@judiazm) reported@CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo
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Bruce Buckeye (@bigtimebuckeye3) reported@Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in
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rucky ruck ruck (@OrientalTe30345) reported@therealKripke @TheBoysTV @PrimeVideo WHAT ******** DID YOU JUST DO YOU DESTROYED THE BOYS YOU DID YOU LOBOTOMIZE YOURSELF JUST LIKE SAGE? HOMELANDER HASNT EVEN BROKEN A WALL THIS SEASON WHAT IS THIS MONEY LAUNDERING FOR AMAZON
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Knuckles_801π½ (@TC_Knuckles_801) reportedWatching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! Youβre Amazon for Christ sake!
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Les Grossman (@KrieginCrusader) reported@therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense
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Uncle P (@mrflorida) reported@PrimeVideo fix your audio bruh. Yall ****** up the playoffs.
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Rachel (@NADaze2) reported@PrimeVideo your live sports feed is terrible.
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adrian curry (@keith_curry) reported@CallMichele Yep. Were you able to get your LP to work on @PrimeVideo
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WiggleJiggle (@WiggleJ1ggle) reported@M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting
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Brandon Ball (@b_ball93) reported@PrimeVideo Terrible service
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Michael Orpen (@Section1ohFro) reported@NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!
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dtd (@dtdsadderdays) reportedhelp @Sportsnet @PrimeVideo my broadcast just crashed and i havenβt been able to restore it for the past 15 minutes. iβm missing the blue jays masterclass
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Noha (@Noha_luboya) reported@AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work