Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (32%)
- Buffering (30%)
- Sign in (17%)
- Crashing (17%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Buffering | 1 day ago |
 Lakeville
|
Buffering | 2 days ago |
 Puebla
|
Buffering | 4 days ago |
 Challans
|
Crashing | 4 days ago |
|
Paris
|
Buffering | 4 days ago |
 Palma
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
David 🇺🇸 (@JohnnyUtahLDS) reported@PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo
-
Mister Mav (@Mister_Mav) reported@AAW_Anime @PrimeVideo I'm glad they brought back more of the OG dub cast. My trouble is, the English writing for the new dubs is so true to the original, it feels stilted. Doesn't feel as natural as the old Funimation dubs.
-
25talents (@25talents1) reportedNo... I don't think @AmazonMGMStudio or @PrimeVideo is. Someone's job isn't going to last very long after their boss realizes the drastic error in ignoring the #savestargate campaign...
-
Caroline Cain (@gingersgotgrace) reported@amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp
-
András (@AndrasGele32663) reported@daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.
-
Save Stargate (@SaveStargate198) reported@PrimeVideo Having trouble with my subscription - how can I get help please?
-
Seems Like No One (@SeemsLikeNoOne) reported@Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
-
Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
-
Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported@adakaboro47 @PrimeVideo @offcampusonpv E nor go work
-
➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
-
Sophie Jewel 🌼 (@sophia_amber_d) reported@PrimeVideo New problems, but the same old solution? What's actually different about this Batman?
-
Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
-
Amazon Help (@AmazonHelp) reported@Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane
-
. (@audhdhere) reported@PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???
-
Ellie Moore (@theHauteMesh) reportedThese @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad
-
Seems Like No One (@SeemsLikeNoOne) reported@PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.
-
don lee (@rocketsdon) reported@NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video
-
Savage (@Savage29492304) reported@BearGrylls @PrimeVideo audio is ******* terrible on this show
-
Jeff Pappone 🇨🇦 (@jpappone) reported.@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs
-
RachelJo (@Raanjo1) reported@PrimeVideo I love Tolkien, but this isn't even remotely like his works which is why I don't bother watching it. Martin Gero's new show, in contrast, is going to be authentic Stargate & he has original writers & producers on board to bring fans the high quality work we want! #SaveStargate
-
Suman Mishra (@SumanMishra_) reported@Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !
-
MQ Laboratory (@mq_iitg) reported@LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service
-
Don't ask me what I am (@ChynaDollRedz) reported@HouseOfWalsh @PrimeVideo The worst "friend" group ever
-
Lim Jahey (@gabadegool) reported@PrimeVideo 12 minutes of a movie and 2 sets of ads during that. I have to sit through another 2 ads because I made the grave error of locking my phone for a minute or two
-
TOYG! - That Old Yorkshire Geek! (@oldyorksgeek) reportedHow much does @AmazonMGMStudio and @PrimeVideo hate their customers? They completely ignore the #savestargate effort against their cancelling of Martin Gero's Stargate, then they actively start hiding replies that have Stargate text. Why are they so afraid to address the issue?
-
Juan (@juanch0___102) reportedI thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too
-
Mr. Morden (@edmorden) reported@AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?
-
CommonSense? (@AllTooNoisy) reported@PrimeVideo please could you help?
-
Mark Dorney (@Musashi1596) reportedRewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.
-
Jeffrey L. Honnold (@jefhon) reportedamazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw