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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Pittsford Playback Issues 39 minutes ago
Roanoke Playback Issues 4 hours ago
Temple Playback Issues 4 hours ago
Rockville Sign in 5 hours ago
Lansing Crashing 5 hours ago
Thomaston Sign in 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • ComunDelMonton
    Solo otro más (@ComunDelMonton) reported

    @DiscussingFilm Sadly, a terrible show at the end. The only thing that @PrimeVideo needed was a good ending, and not even that good. Terrible season and terrible serie. Not recomended at all

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • hearttechacsm
    Gweener (@hearttechacsm) reported

    @TonyCardigan @PrimeVideo @NBA It really is awful. Has been with other games too

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on celebrity voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Terrible service

  • morassoflife
    elio.🍉 (@morassoflife) reported

    @HannibalsTies @PrimeVideo you watched the entire show with your eyes closed and chose to make it people’s problem

  • catalinaperiod
    king cat 🐕‍🦺 (@catalinaperiod) reported

    AMAZON YOUR LIVE STREAM SUUUUUUUCKSSSSSSSSSS @PrimeVideo It buffers, lags, cuts out. THIS IS A BILLION DOLLAR COMPANY, that charges for every damn thing. FIX IT.

  • etherealelain
    ~ (@etherealelain) reported

    @lovedyoutruly @PrimeVideo i thought so too!!! i was going to at least watch the first episode tn but nvm. i'll just watch it tomorrow night after work </3

  • HomerJBlutarsky
    Blutarsky (@HomerJBlutarsky) reported

    The sound for the @ACMawards on @PrimeVideo is awful. You can hardly hear the music with the vocal tracks. Why do streaming events on Amazon always suck? The production quality is trash.

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • Kokeshina84
    Mara Bonamano (@Kokeshina84) reported

    @PrimeVideo And they chose badly. Everyone involved in making that decision for the ending made the worst possible choice.

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • MrHappy311
    MsHappy (@MrHappy311) reported

    @Carl3870 @GoodOmensPrime @PrimeVideo The worst part is that they didn't stay together in the end... That's not them... They just look like them :(

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • ahiru_taich0
    ɴᴀᴏmi (@ahiru_taich0) reported

    @GoodOmensPrime @PrimeVideo Hate you, yall ruined this show, it's terrible

  • gangatoday1
    GANGA TODAY (@gangatoday1) reported

    @ebravo_x @pavelibarrameda @PrimeVideo A1: Ocean A2: (IMO) No extremely unlikely. There would be no known basis for such a thing to occur in that way. "John Keel writes about this very thing in his books. People find themselves in the woods and don't know why they are there." A3: Not surprised. I would like you to view the concept of possession in terms of A) Fractional Control B) Pathway (cognition/sensory/conscious) Interjection/Hijacks C) Targeted subsystem =========== People think of possession in very simplistic ways. People can be a rather normal individual, and yet be dominated in ways that are non-obvious. For example, take a "Super Experiencer" (people with 10,000+ hours of contact and in person contact) and confine them and interrogate them on hidden information from the NHI. They will resist giving up confidential information. I'd hazard a guess a part of their mind will resist divulging critical information. Or they will under hypnosis (subconsciously) resist divulging information. Or they will have latent/active connections if you cross into categories of information which are restricted. Some will even get remotely connected to and influenced to experience physically debilitating symptoms if they knowingly try to divulge highly sensitive information. ----------- [Secret] I am not even including NHI projects where they are trying to add subroutines to conscious and living people to prevent certain behaviors. It is akin to adding programmable subroutines in living things. Anything from simply involuntary veering off a thought processes when they get into contexts which "aren't good for them" to self reinforcing behaviors. (you can think of it like a programmable suggestions or latent hypnotic reactions.) A person isn't one monolithic thing. But a collection of many individual pieces that (usually) work together and in some semblance of ~harmony~.

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • ATCoco2017
    Still thinking (@ATCoco2017) reported

    @jmoney42777 @amazon @PrimeVideo Amazon is the WORST!

  • Teachallboys
    Karin Marsh (@Teachallboys) reported

    @rogerchokerer Cavs game is missing! Blank screen! Other shows on Prime work fine. @PrimeVideo

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • TungstenMonarch
    Aaron Haskins (@TungstenMonarch) reported

    @PrimeVideo it's a terrible show and no one should watch it. It was bad writing from the start and continues to be. It destroys the concepts of what it means to be a superhero.