Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (23%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Playback Issues | |
 New York City |
Sign in | |
| New York City |
Sign in | |
 Brisbane |
Crashing | |
| Quincy |
Buffering | |
| Roseville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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HAZEM (racks enthusiast)🇲🇦🇲🇦🇲🇦🇲🇦
(@BVF_999) reported
I'm on Amazon prime and I've been waiting for #KSIInRealLife and it's still not available to watch in Egypt @PrimeVideo is there a problem
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Thatoneguy
(@shikyoxtenshi) reported
@PrimeVideo Oof promoting a better show over your terrible one
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Cliff Boooth
(@neneraheroooooo) reported
Dude @PrimeVideo @PrimeVideoIN your video quality nd interface on mobiles is too bad Please correct it...
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Shoeless Joe
(@JoeRam13) reported
Anyone else having sound problems with the @nyknicks game? @PrimeVideo
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🇮🇳#Chowkidar
(@jiboyv) reported
@amazonIN what's the point of being a paid #Prime member when the shipping is taking more than a week to reach. Does it really pay to be on Prime membership other than for the #PrimeVideo Platform and music which I hardly use. So fix it or we'll go regular. I can wait 10days .
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GiGi ☯️
(@gigimercedes) reported
@PrimeVideo @JLo @joshduhamel This looks awful
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Challenge accepted
(@Busybychoice) reported
@PrimeVideo @amazonIN Have been struggling taking Subscription for the past 4 days,...,calling CC for help ,they put call on hold and never come back ,
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Lena Mauveaux || Save VA Team
(@LenaMauveaux) reported
Hey guys, I'm going through all my notifs & then the tag itself, but my likes aren't sticking. Anybody else having the issue? #SaveVampireAcademy #VaTheWords @NBCUniversal @hulu @PrimeVideo
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Nikki Gladney
(@Suiteesoul) reported
@PrimeVideo I then asked to speak to someone who is willing and able to assist me. The guy stated “Im the manager and NO ONE else can do anything to help” Ive never had a service provider do things to my account against my wishes and then refuse to rectify it! Can an American
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Bikram Mohanty
(@BikramM08108161) reported
@ToddSMeyer @PrimeVideo Amazon customer service not responding to my orders delivery issues nor Amazon warehouse and delivery boys are doing delivery to paid items.
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Nikki Gladney
(@Suiteesoul) reported
@PrimeVideo I just experienced the worst customer service experience from one of your staff. He was beyond disrespectful. I called multiple times about a season of a tv show that for some reason isn’t available for me to watch. Ive called 3 times and every time I’m asked to wait!
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Sandi Robertson
(@sandirobertson) reported
@WendtheWalker @JeremyClarkson @PrimeVideo Oh hell no. Y’all are awful people.
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kkilluhh △⃒⃘ ⚯͛
(@kayleighkilluh) reported
@PrimeVideo you mean to tell me I just binged season 1 & 2 of the wilds and y’all cancelled it because it didn’t get enough buzz? Legit people have work and lives & other shows. Y’all tv people need to stop quitting good shows. Morons.
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Mahesh Nanda
(@maheshmaxnanda) reported
I’m unable to play any videos on @PrimeVideo , I raised a ticket with you guys, your tech guy did something and then vanished without resolution. No response on ticket, troubleshooting. Can someone contact me and help ???
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Luisa ZenAl
(@LuisaZenal) reported
I have to go to work but @PrimeVideo hasn't announce that they're gonna #SaveVampireAcademy. So annoying 🙄 #VASeason2
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Kratika Namdev
(@KRATIKANAMDEV) reported
@netflix @PrimeVideo @DisneyPlusHS Here’s a suggestion- for any comedy shows- if we have an option of reducing the volume of people laughing as a background voice? Sometimes its too loud and then if i reduce the volume then cant hear the dialogues 😭 plz help
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Craig Watt
(@devCraigWatt) reported
Is it just me or is Top Gear’s audio on @PrimeVideo slightly out of sync? Perhaps an issue with how BBC hand assets to Prime or a transcoding/DASH issue? @primevideouk please hire me so I can investigate 🔬
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kittensoft 🜃
(@kittensoft39) reported
@cuddyswife @PrimeVideo @1899Netflix HELP US, STINKY JEFF (bezos) !!!
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Bob Clark
(@NeoWestchester) reported
@pop_arena @PrimeVideo needs to fix the aspect ratio issues on their stream of the Japanese version of this.
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Kingmister
(@tt48i) reported
@Ravisutanjani @YouTube is bad nowadays. even their search algorithm has been the worst since the beginning. if you want to spend money, watch #Pathaan. if you still don't want to, then subscribe @PrimeVideo cos #pathaan will be there
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Nienke
(@NienkeTichelaar) reported
@PrimeVideo season 7 ep 13 also has static noise. Please fix this
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Melvin Urí Sánchez
(@MUSanchez03) reported
Honestly @PrimeVideoLat @PrimeVideo could perfectly save #TheBastardSon from @NetflixLAT. The show is its entire line and they could actually make it work since it received amazing critics.
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Matt Mitchell
(@MattMitchMedia) reported
Just finish Amazon Prime The Rig, it was not what I expected. Supernatural disaster without closure on whether they fix the problem. They definitely set it up for another season which I most certainly won’t watch. #PrimeVideo #therig
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Frank The Francisco
(@MattHol51951793) reported
@PrimeVideo The show is terrible Thanks @amazon for ruining everything you touch
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Shrikant
(@i_amShrikant) reported
@theepicon @PrimeVideo @AmazonHelp Purchased epicon subscription, trying to sync epic-on app on fire tv, but app is closing after opening repeatadly. Tried reinstalling, reseting cache, data, no use, can you help here
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नयनकाट - Nayancat
(@NayanT_93) reported
@amazon @PrimeVideo You logged me out of my account and won't send me a 2fa notification on my phone and now your CX team can't help me either? WTF kind of company are you running? Take my money for prime and then lock me out?
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Cathy
(@thecathy926) reported
Not sure why I can’t get the captioning to work on Amazon @PrimeVideo - had no issue with it last night. Even my phone isn’t giving me the option which is really strange.
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Michael Cohen
(@professor_cohen) reported
@ActuallyNPH HIMYM is no longer included with @PrimeVideo !! Help!! I don’t have that kind of green salad !!!! Somber low five 🫲🏽
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The Raj
(@DwayneRmagotra) reported
@PrimeVideo @PrimeVideoIN I have recharged my account but still not able to access. There is no way to reach you guys.. Pl help...
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y🕷
(@alltooswift13_) reported
@AtlanticRecords @daisyjonesand6 @PrimeVideo The link doesnt work :(