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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Canyon Lake Buffering 1 hour ago
London Buffering 4 hours ago
Philadelphia Video Quality 7 hours ago
Kigali Playback Issues 9 hours ago
Red Deer Playback Issues 9 hours ago
Perth Crashing 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • spiritcrushr69
    Ultra PorkChop PHD. (@spiritcrushr69) reported

    @Bgordo92 @NASCAR @PrimeVideo i watched about 75% of it and had zero issues....

  • TheSWNTom
    Tom Baker (@TheSWNTom) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you have internet issues.

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @familybaptisttn @NASCAR @PrimeVideo watching on my computer, no issues with quality whatsoever

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • GildedGroyper
    Gilded Groyper (@GildedGroyper) reported

    @familybaptisttn @NASCAR @PrimeVideo Check with your local internet service provider. Not a Prime issue.

  • Chase09Fanatic
    Chris Ball (@Chase09Fanatic) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m camping and using a hotspot and it was fine. Sounds like you have a terrible connection.

  • MichaelEsbjorn
    The Bear (@MichaelEsbjorn) reported

    @Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • CGrizzy2
    C Grizzy Music (@CGrizzy2) reported

    @familybaptisttn @NASCAR @PrimeVideo sorry bub but that’s on your end connection wise. I’m sitting in western pa in heavy rain this whole evening and not a single issue that you seem to be having

  • TheRonHCross
    Ron Cross (@TheRonHCross) reported

    @Bgordo92 @NASCAR @PrimeVideo That would be an internet problem not a prime problem.

  • COSportsNut
    Andrew Justin (@COSportsNut) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

  • DK_Racing_
    Double Klutch Racing 🇵🇸 (@DK_Racing_) reported

    Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

  • MrToppings
    Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections

  • JeffMakinbjyq
    Jeff Makin (@JeffMakinbjyq) reported

    @Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!

  • scooterroo75
    Scotty S (@scooterroo75) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s your ****** internet. My stream is 5 hours in and not one issue

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • o_oZeppelin
    X (@o_oZeppelin) reported

    @familybaptisttn @NASCAR @PrimeVideo Get better Internet. Literally no issues for the rest of us

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.

  • 3ricwalls99
    Eric Walls (@3ricwalls99) reported

    @Bgordo92 @NASCAR @PrimeVideo You need to check your internet. I had no problem since the drop of the green flag. I love primes coverage. I wish they would do it all year.

  • 2noodleking
    Brian (@2noodleking) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime is the worst

  • jacob_evenson
    Jacob Evenson (@jacob_evenson) reported

    @Bgordo92 @NASCAR @PrimeVideo Imagine being this stupid. The bulk of those issues is YOUR INTERNET, and you don’t have to record because, get this, you’ll have access to it no matter what.

  • JLRobertson264
    Jared from Texas (@JLRobertson264) reported

    @familybaptisttn @NASCAR @PrimeVideo I’ve had zero issues. Nothing blurry, everything is great.

  • OscarJager07
    Oscar Jager (@OscarJager07) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub

  • WPBradley
    Bill Bradley (@WPBradley) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.

  • Mattdormayne
    Mattdormayne (@Mattdormayne) reported

    @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.