Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Buffering | 3 minutes ago |
|
|
Crashing | 4 hours ago |
|
|
Playback Issues | 6 hours ago |
|
|
Crashing | 23 hours ago |
|
|
Buffering | 1 day ago |
|
|
Crashing | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
scott bonar (@scottbonar5) reported@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
-
That_Guy (@NICHI50470371) reported@BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns
-
Stevø (@_Steve_B_) reported@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
-
BerryThUtz (@BarryTh0tz) reported@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
-
Dfischsucks (@dfischsucks) reported@SportsonPrime @PrimeVideo These announcers are terrible.
-
s | hbh spoilers ! (@sickaqua) reported@Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing
-
Jay (@November33rd) reported@JamieKennedy @PrimeVideo This is terrible
-
Henry of Skalitz (@a1eyemonsta) reported@FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.
-
Ya boi (@TheeMightyyThor) reported@PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets
-
LeAR77 🇸🇴 (@MeowdyCrodie) reported@NBAonPrime @PrimeVideo Nasty work
-
Shadow (@f7cker090) reported@SUPRIMGFORCE @PrimeVideo Invincible isn't like that at all. JJK power system is so overly complicated. It's rules on top of rules, most fans don't even understand how they work. Just random bullshit with no consistency
-
Aman Bhargava (@Amanbhargava23) reported@netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo
-
Viv3t3 (@Youmomma18) reported@PrimeVideo fix yo app im trying to watch Invincible
-
MediaBlizzard (@PopMediaCritic) reported@mehdi_ztn1 The commercials over at PrimeVideo are awful and distracting! But I will not leave Amazon and I will NOT pay for commercial-free viewing which I get free with AppleTV.
-
Road-2-100K (@100k_Grind) reported@PrimeVideo fix the LAKERS GAME!! No score on the game !!!
-
XuGator (@XuGator) reported@amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.
-
Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service to prime members
-
Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
-
***** Williams (@WillyWilliams_1) reported@JackMcScumbag @PrimeVideo Help with what ?
-
HipHopKlipz36 (@hiphopklipz36) reportedis it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound
-
TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
-
Tim Smith (@tsmith4741) reported@SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.
-
Ferg The Reporter (@FergTheReporter) reported@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
-
Michael (@mc24bama) reported@PrimeVideo fix your delay in the Master’s!
-
RWBullet (@rwbullet) reported@SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.
-
Glenn Platt (@gorsecurse) reportedWatching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵
-
TheUntouchable (@T_Untouchable7) reported@MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?
-
Saidur Rahman (@saidurislam316) reported@beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞
-
Lucas Michael Payne (@Lucas_Payne) reported@JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs
-
Aman Bhargava (@Amanbhargava23) reportedHigh time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌