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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Bayamón Crashing 1 hour ago
Paris Crashing 6 hours ago
Miguel Hidalgo Playback Issues 14 hours ago
Des Moines Buffering 15 hours ago
Citrus Heights Crashing 17 hours ago
Phoenix Buffering 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • butterbarks
    TheButter (@butterbarks) reported

    @PrimeVideo is just terrible with these sports broadcasts. Choppy, pausing, fuzzy. Only service I ever have issues with

  • jesse_holstein
    Jesse (@jesse_holstein) reported

    @TheMasterOfLuck @PrimeVideo Even a blank check can’t fix bad writing

  • DanielJHill
    Dan Hill (@DanielJHill) reported

    Audio on @PrimeVideo coverage of @NBA playoffs is absolutely awful. You can barely hear the commentary. #NBA #NBAplayoffs

  • PML_Bobcat
    Bobcat Barrister (@PML_Bobcat) reported

    @PrimeVideo please never allow Wade and Candace to work games again. They are awful.

  • GoldDonkey2000
    Gold Donkey (@GoldDonkey2000) reported

    @androphiles @GavinVincent @PrimeVideo People who defend Wokeness are bots or work for the CCP.

  • MiaCarlaNY
    Mia (@MiaCarlaNY) reported

    @slutt4johnny @080Kingus97659 @PrimeVideo YOu obvious didnt read the comics and have a mom that used lots of drugs to project that onto people find a good therapist she will help you with whatever syndrome you are suffering from

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • dimarino76
    Dan Di Marino (@dimarino76) reported

    .@PrimeVideo already the WORST announce crew but the bias is a little dumb pregame…

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.

  • _heartofaQueen
    prosecco Bae (@_heartofaQueen) reported

    @PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off

  • MAISILIVIA
    stefanie 𓏲ּ𝄢 (@MAISILIVIA) reported

    I NEED OFF CAMPUS SEASON 2 RIGHT NOW @PrimeVideo START TO WORK!!

  • BryantIbarra
    #.M_$! (@BryantIbarra) reported

    @PrimeVideo Fix your ******* ****

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo It’s alarming that you don’t understand that Prime Video has 130m+ viewers in the US and 180m+ worldwide in the low end of estimates. The amount of total viewers of all the cable subscribers in the US combined is less than 70m now. Prime almost has double the viewership of what cable has these days. The cost for Prime video is $9 per month, so why is that an issue when people pay well over $100 per month for cable service?

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • bobsburner__
    Glenn Hoddle's Haunted Wheelchair (@bobsburner__) reported

    @PositivFuturist @PrimeVideo and even if you pay, they still run their own ads (but you can skip) spotify is the worst, if you use for podcasts it doesn't remove ads at all, and there's nothing you can do about the ads the ********* bake into their podcasts "digital content" is circling the drain

  • MariaZawacki
    maria zawacki (@MariaZawacki) reported

    Fix your audio @PrimeVideo for wolves game.

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • seauxdevine
    Devi💕 (@seauxdevine) reported

    @PrimeVideo why won’t the sound on your NBA playoffs broadcast work???

  • jlsin
    9/11/01 Never Forget (@jlsin) reported

    The @nba on @PrimeVideo is atrocious. Ian Eagle is excellent but Stan van gundy is awful. Sound off if he’s doing the game. #knicks

  • LenMace47140
    *** Mace (@LenMace47140) reported

    @PrimeVideo The only issue I've had with this series is there needed to be full frontal ****** for all the male characters!

  • M7_Reaper
    Ryan (@M7_Reaper) reported

    @PrimeVideo Its worse than S04 and S04 was the worst season of the show.

  • PastorToddJ
    Todd Johnson (@PastorToddJ) reported

    @PrimeVideo is the worst platform for sports. Someone please intervene.

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • PhillySicksers
    PhillySicksers (@PhillySicksers) reported

    @PrimeVideo worst coverage of NBA ever.

  • bscheuble
    brian scheuble (@bscheuble) reported

    Camera work is horrible on Laker game. Come on Prime. Do better! @PrimeVideo @amazon

  • sams4allyall
    Sams4allyall (@sams4allyall) reported

    @therealKripke @TheBoysTV @PrimeVideo People are hate watching…. To see how ******* stupid, retarded and ****** the show can become. Its compelling like a car crash It’s The Room II **** you, lol

  • MrHappy311
    MsHappy (@MrHappy311) reported

    @Carl3870 @GoodOmensPrime @PrimeVideo The worst part is that they didn't stay together in the end... That's not them... They just look like them :(