Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (31%)
- Crashing (17%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amiens
|
Playback Issues | 2 days ago |
 Gaithersburg
|
Playback Issues | 3 days ago |
 Veracruz
|
Sign in | 3 days ago |
|
Sète
|
Crashing | 4 days ago |
|
DeWitt
|
Buffering | 6 days ago |
 Betim
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Essex Girl (@rhondaessexgirl) reported@alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible
-
Visionary (@GregoryBouchar8) reported@Jules5RunCO @PrimeVideo Not a problem I stop watching over the top, unrealistic tough guy movies/shows a long time ago 2 dimensional garbage
-
ACW (@aniaacw) reportedI’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime
-
MJNY (@Elgianne) reported@3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.
-
John Anderson (@JohnAnders39848) reported@PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers
-
tothemoon-andsaturn (@tothemoon_rwrb) reported@PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg
-
I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around
-
Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately
-
I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo these actors are terrible
-
Seems Like No One (@SeemsLikeNoOne) reported@AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.
-
Dario Espina (@dariusve) reported@PrimeVideo This movie is so bad, I watched He-Man when kid, this was awful to watch
-
J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
-
ECHOjessylyz (@stargatejessie) reported@AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate
-
Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
-
Jeremiah Simmons (@obeyjeremiah36) reportedBatman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash
-
WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.
-
Bill Donald (@CoachBillDonald) reportedBeen trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.
-
George 🎭 (@Trampolinecare) reportedWatching a film called Spades on @PrimeVideo this is a special kind of awful
-
noah | dandy appreciator (@UrLocalSadness) reportedyo @PrimeVideo can you fix masterchef usa season 12? y’all got the same episode twice and one episode missing, idk who messed up but someone did
-
Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
-
Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
-
Andy (Muffin Cat) (@PinkusAndJack) reportedThere’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.
-
pão de fo (@Tempowrario) reported@blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.
-
Sourabh Thakur (@Srbh_thakur) reported@PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?
-
Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
-
Eren Shelby (@LifelsGoodd) reported@PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins
-
Rikomo 🎬 (@Rikomo00) reported@PrimeVideo the runner sounds like another overhyped project - wait for the crash course
-
Jai Singh (@Jai_Singh81) reportedHey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you
-
Jim Lawson (@jimbo_lawson) reported@PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate
-
Dawnathon (@dawn6884) reported@PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate