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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 13: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Chhindwāra Crashing 33 minutes ago
Lawrenceville Buffering 10 hours ago
Badajoz Buffering 19 hours ago
Preston Buffering 22 hours ago
Ava Buffering 1 day ago
Simcoe Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kidaoramen
    kidaora (@kidaoramen) reported

    @ada_goose @Thomas122343453 @PrimeVideo In the comments its very worst

  • bonobochick
    Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reported

    @teamcolewalter @Variety #PrimeVideo seems to have a #misogynoir casting problem overall. It will be interesting to see if the trades ever talk about it.

  • mccool_nofool72
    Matt McCool (@mccool_nofool72) reported

    Damn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp

  • FreeAgentLogic
    BB (@FreeAgentLogic) reported

    Is @PrimeVideo the worst streaming service? It won’t even let me “cast” to my new TV. How horrible.

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • mrflorida
    Uncle P (@mrflorida) reported

    @PrimeVideo fix your audio bruh. Yall ****** up the playoffs.

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • 2Brown1Mamba5
    ❗️Pra"]["ik ❗️ (@2Brown1Mamba5) reported

    The audio on the prime broadcast is terrible btw @PrimeVideo

  • BOLTOLEDOUP
    toledo (@BOLTOLEDOUP) reported

    @JTTheBrick @PrimeVideo Lakers been behind paywall for years why is it a problem now? At least I can buy Prime unlike spectrum (where you can’t get it if you’re out of market)

  • WadeEian
    it get like that fr. (@WadeEian) reported

    @PrimeVideo I just paid my membership 2 days ago my **** should be up and running no problem wtf is going on!

  • InvestorRohit
    Amateur Investor (@InvestorRohit) reported

    @PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • aldis_daniel
    Daniel Aldis (@aldis_daniel) reported

    @PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.

  • SL_9009
    SL_ (@SL_9009) reported

    @PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue

  • Baroni_88
    𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported

    @JoeNo94 @PrimeVideo Such a quality show

  • heyitsbarnie
    b❤️‍🔥 (@heyitsbarnie) reported

    @PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!

  • CalebSequanbrnr
    The King Of The North (@CalebSequanbrnr) reported

    By far one of the worst officiated games I’ve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo

  • bigtimebuckeye3
    Bruce Buckeye (@bigtimebuckeye3) reported

    @Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @PrimeVideo GET YOUR SERVERS WORKING FOR ROLLING LOUD IM MISSING DON

  • Winnersallthet1
    Sports Cards & Ponies (@Winnersallthet1) reported

    @PrimeVideo why is my picture blurry during the NBA game tonight? Fix this ****!

  • PML_Bobcat
    Bobcat Barrister (@PML_Bobcat) reported

    @PrimeVideo please never allow Wade and Candace to work games again. They are awful.

  • trilllqueen
    areola grande (@trilllqueen) reported

    FIX YOUR ******* BROADCAST OR LET THIS **** BE SHOWN ON A LOCAL CHANNEL @NBAonPrime @PrimeVideo @NBA GAH DAMN

  • jake_degood
    Jake DeGood (@jake_degood) reported

    Maybe it is just my TV, but the @cavs game on @PrimeVideo is really weird quality or picture..sort of choppy

  • ajaygkadam
    ajaykadam (@ajaygkadam) reported

    @PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?

  • LOUISDd23256
    Duseklj (@LOUISDd23256) reported

    @NBAonPrime @PrimeVideo Terrible series

  • judiazm
    Julio Diaz (@judiazm) reported

    @CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo

  • M7_Reaper
    Ryan (@M7_Reaper) reported

    @PrimeVideo Its worse than S04 and S04 was the worst season of the show.

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @SWNMB @GoodOmensPrime @PrimeVideo Same. And I have... feelings? I'm— hm. I... Help.

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.