Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 18: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vilanova de Sau
|
Buffering | 1 day ago |
 Toulon
|
Video Quality | 3 days ago |
 Sydney
|
Sign in | 3 days ago |
 Köln
|
Crashing | 4 days ago |
|
Paris
|
Sign in | 5 days ago |
 London
|
Crashing | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Gabor Varadi (@Zhuinden) reported@obrizan @romxdev I had to cancel my IntelliJ IDEA subscription, because despite the -40% loyalty bonus, they technically did increase the prices + I normally use Android Studio for work anyway, so it was as if I was spending money on Netflix and Disney+ and PrimeVideo while watching none of it 💸
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Grabshot Photo (@GrabshotPhoto) reported@PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?
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OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reportedWhy is Stargate sg1 such low streaming quality @PrimeVideo @netflix
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🇺🇸chemmes (@chemmes) reported@Yankees @PrimeVideo @SportsonPrime Not watching it … I expect them to be on YES .. I can watch the Mets tonight .. no problem… lol
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems
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Frank H (@LegacyofFrank) reported@RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate
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eddieb187 (@eddieb187) reported@PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY
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Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported@hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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Caspearious (@Caspearious) reported@lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.
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project hail dani (@namjooning111) reported@klourdess17 NOOO @PrimeVideo FIX THIS NOW
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!
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Kat (@KStargateFan) reportedHey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate
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harsh agarwal (@agarwalharsh3) reportedIs anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.
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One Swell Foop (@blankscientist) reported@PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.
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Dawnathon (@dawn6884) reported@PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate
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Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
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gbemi (@Gbemithenerd) reported@PrimeVideo Fix your UI,it's horrible.
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Norman Buntz (@normanbuntzhsb) reported@creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.
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Gabe Chou (@gabechou) reported@MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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Joe (@JoeLed714) reported@AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.
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DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
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𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
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Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported@PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.
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shravan chaubey (@shravanology) reported@PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.
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John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
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Rajendra Shah (@Rajendra111954) reported@theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting
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What a world (@What_A_Worldd) reported@PrimeVideo Nobody likes her, she's ugly, a terrible actress, and every film she's in flops. Yet, the Jews insists on casting her in popular movies.