Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (23%)
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Crashing (23%)
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Playback Issues (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Playback Issues | |
| Stone Mountain |
Sign in | |
 Montréal |
Buffering | |
| Louisville |
Playback Issues | |
| San Francisco |
Playback Issues | |
| Omaha |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Ables
(@timables) reported
@PrimeVideo When are you going to update the outdated platform? I can put a team of software engineers together to help the User Experience along. Let me know.
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Matt Khoury
(@mkhoury) reported
Fixing a problem that doesn’t exist. @PrimeVideo on Apple TV FF/RR is unusable now.
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chloe
(@danopilled) reported
@PrimeVideo fix your subtitles on twilight eclipse please. and fix the ratio of twilight new moon im begging
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Chris Xtér 🇳🇴 🇨🇦 🏳️🌈 🏴☠️
(@xtersfeed) reported
@kirsti_kean @PrimeVideo @StarTrekOnPPlus So after work for me, but last week when i was off, it didn’t come until 13cet, so 12gmt
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Frasca
(@SKEE7) reported
@MLBTV I’ve had your service for damn near 15 years. I have no problem paying the rate for a full slate of games that aren’t nationally televised (Fox or ESPN) games on @PrimeVideo shouldn’t cost me watching a game on your service. Maybe @amazon should give some answers too
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İbrahim aydın
(@brahimaydn21) reported
@selenagomez @PrimeVideo I'm a student and I'm in a difficult situation is there anyone who can help me? 2 thousand dollars is there no one to help me please I'm not a beggar I'm in a difficult situation
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Grant Saxton
(@SaxtonGrant) reported
@lizzo @PrimeVideo Forget body image…..you understand/acknowledge that obesity leads to all kinds of health issues (diabetes, heart disease, cancer etc) and premature death? Not to mention something like a 60% increase of chances for severe Covid outcomes. Why’s it being celebrated?
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chelsea🏠
(@tbslchelsea) reported
@PrimeVideo @Harry_Styles maybe drop the trailer for my policeman ?? like let’s get to work
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gabriel77
(@gabrielmemories) reported
@PrimeVideo help me pleaseeee!
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Harvey Birbman
(@cartoonAttorney) reported
@PrimeVideo the post-processing you've done on Bosch season 2 is AWFUL. the HDR is distracting, especially in Vegas scenes. There is embarassing halo effects from sharpening filters. Get your s**t together PLEASE
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joe ****** 🇺🇦
(@CupOfJo4) reported
@PrimeVideo you have to be joking with this quality
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Toptext
(@Toptext9) reported
@t_konch @PrimeVideo No problem
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Deepak Singh Gehlawat
(@DeepakSinghGeh7) reported
@PrimeVideo facing a problem with taking membership plan 8168141221
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Jason Bourne ...
(@pritesh_kukadia) reported
@TurkishAirlines @EuroLeague @PrimeVideo yr site is not working
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Mantri
(@mantriii_) reported
Hey @PrimeVideo @PrimeVideoIN I had subs for free trial on 1st March , however due to some inactivity I logged out of that , now I forgot my login id and 1500 Rs has been deducted from my card, kindly help me in getting my login id back otherwise this 1.5kwill go waste @iamFirki
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Antibodies
(@GotAntibods) reported
@IPSY @PrimeVideo Terrible company! Do not subscribe. Had to call credit card to remove authorization of future payments to Ipsy. Impossible cancel through Ipsy.
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Consider me hyperbole
(@VFXpapa) reported
Which streaming service has the worst selection of free movies and why is it @PrimeVideo ?
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smeileanoir
(@smeileanoir) reported
@PrimeVideo why won’t you let me cancel my membership, I keep trying but it won’t work. Please help
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Katherine Goscilo🇮🇷🇮🇪🇵🇱🏴
(@Goscilo4Change) reported
@dcehlk @PrimeVideo Has it come back—maybe just a random glitch?
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FearThyBeard ☠️
(@fear_thy_beard) reported
@andy98_k @PrimeVideo Worst Batman / Joker version.
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Ron Liscombe
(@RonLiscombe) reported
@PrimeVideo PLEASE pick up the rights for #Moonlighting TV show. Feeling nostalgic in light of the terrible news from Bruce Willis today.
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Bigbertha Movies & Music
(@BigberthaC) reported
from
Chickamauga, Georgia
@PrimeVideo your service is out. Was watching a series and now loading screen. Can someone fix this.
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JO Miranda 🐵🇵🇷🇺🇲
(@jom4337) reported
YouTube suggested I watch @samriegel 's Crash Pandas and now I absolutely need this as an R rated cartoon. Make it happen @PrimeVideo !!!
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~ 𝐿𝒶𝐿𝒶 𝐿𝒶𝒾𝓁𝒶
(@why_wana) reported
@PrimeVideo fix the audio *****
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amanda !
(@amanda___gracee) reported
@PrimeVideo your audio for the Tyler the creator live is messed up someone fix it
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OKGrady
(@kgradyback2life) reported
Is anyone else having trouble with @PrimeVideo where only the audio is coming through but not the video?
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Always Rc TamannaaH💫
(@AlwaysRcTammu) reported
Too Worst Quality Will Watching A Movie In @PrimeVideo (TV) 😑 Most Irritating
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susan
(@susan10963051) reported
@PrimeVideo I have no problem with this
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🤷🤦
(@mukki_maru) reported
@PrimeVideo Even at 11Mbps true download speed I am not getting best quality it is like watching at 144p
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Dhanesh
(@Dhanesh25353874) reported
@PrimeVideo @amazonmusic your content's audio quality is very very poor. Only music is loud, dialouge or vocal is inferior. Needs improve a lot. Movie or any programme watching is a bad bad experience. Same is true for amazon music also. Contents is to be dubbed in DTS surround.