Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (17%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mankato |
Buffering | |
| West Des Moines |
Playback Issues | |
| Edmond |
Sign in | |
 Vallromanes |
Crashing | |
| Lititz |
Buffering | |
 Cancún |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sergio Pereira
(@sergiowrites) reported
@SteveMay_UK @PrimeVideo Maybe you'll get Air Frying 2 America instead. Sorry, I couldn't help myself.
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PDog141
(@Dog141P) reported
@PrimeVideo please could I have support - I can watch on phone but not on Amazon fire stick - please could you help
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katie leahy
(@katiele69932967) reported
@PrimeVideo your search option for movies and tv shows is truly abysmal, really sorry to have to bring this to your attention but it is honestly terrible please do mend this. Lots of love
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Brittany Van Horne
(@_brittanyv) reported
@MarkAgee It absolutely kills me that we will never get a proper ending 😔 ...unless? @PrimeVideo fix it please
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Dalton™
(@WrestlingDalton) reported
@LetKalleLift Sucks! I tried the different seasons and it’s for sure not working. Ugh hey @PrimeVideo what’s the deal?!?
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NorthStocks
(@snicestnoshes) reported
@AmazonUK @PrimeVideo I am trying to cancel my membership but the end membership button is not working.
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Gus Polinski
(@GusPolinski2) reported
@theFLICKpick @PrimeVideo Weird. Prime is the only one I don't have issues with
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ARIANTOR 🖤
(@BetaBiden) reported
@AmazonHelp @PrimeVideo i need help figuring out why the amazon prime app on my smart tv has suddenly stopped working? the tv is a vizio E43-C2 i purchased in 2015
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Liam 😷
(@LiamLimeGames) reported
Oh my god, the desktop web version of @PrimeVideo is ACTUALLY GOOD. It took literally 2 minutes to find something I wanted to watch. Fix the goddamn mobile and TV apps, because clearly you know how to do it well!
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Nathan Agin
(@aginvisuals) reported
Hey @PrimeVideo, you guys need a better support team system for Prime Video Direct filmmakers. The current system is horrible. If you reject episodes after a massive delay, you should have your support team detail WHY it gets rejected. It’s impossible to guess what to fix.
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JP 🏳️🌈🇬🇧🇪🇺🇩🇪
(@baddogz) reported
@DOPreston @PrimeVideo Didn't even think to look! Hopefully less issues for the Georgia match.
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Jeff Scepter
(@Scepterian) reported
from
Frisco, Texas
@HeyahNew @PrimeVideo Got some with work late but here now!
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Ben Martin
(@bencm305) reported
@TomDye10 @SkySports @PrimeVideo Game last week on amazon was good i thought, not aure what the issue is this time
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Scott Arthur
(@Scott_Arthur) reported
Hi @PrimeVideo, your picture quality for #ENGvIRE is pretty terrible. Please can you leave rugby union in the hands of @BBCSport. Cheers. X
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Patrica McKenzie
(@Heavencyent) reported
@PrimeVideo I spoke with a representative about CBS All Access who was SUPPOSED to help me but she canceled my service without giving the full refund promised. I need help please.
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Rudy's Movie Reviews
(@SA_MovieCritic) reported
from
San Antonio, Texas
@theFLICKpick @PrimeVideo I've never had a problem with Prime Video. 🤔
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Essie
(@InsideOut70) reported
@EnglandRugby @PrimeVideo I cannot watch this match because the quality is so poor. The same happened last week. Please help.
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james smith
(@jamessm90283237) reported
@amazon @PrimeVideo If the merchant services agreement is null and void can AMZN ask for fees it paid to BAMS be paid back by BOA if BOA signed the merchant services agreement? If AMZN’s client data was not safe are there regulatory issues? #AMZN #BAC #FISV
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John Tully
(@Zedvictor4) reported
@PrimeVideo watching England v Ireland rugby international, have to say the image quality is not as good as I would expect.
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peter truscott
(@trusser45) reported
@PrimeVideo or @Channel4 for the rugby? Better picture quality on 4 but Amazon have got the one and only @davidflatman #decisions
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Charm 🦋
(@GloryCharm20) reported
Finally have a break and I really wanted to watch #ThePack on @PrimeVideo but keep getting an annoying error message 😩 #AmazonPrimeVideo
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megan #blm
(@Megzies27) reported
If you want some quality entertainment, you should definitely watch The Pack on Amazon prime @PrimeVideo #ThePackTV
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Johnny Strangelove
(@strange_cinejp) reported
@PrimeVideo , why Small Axe doesn't be available in @PrimeVideoLat and @PrimeVideoBR ? Distribution's issue?
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Divir Jain
(@divirj04) reported
Can anyone help me with what value @CWhitakerSport is adding on the @PrimeVideo coverage of #Atpfinals ?
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Graham Shaw
(@Blashford) reported
@PrimeVideo Is there a problem with the feed - regularly now only seeing a quarter of the action
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Tom Dye
(@TomDye10) reported
PLEASE get the rugby back on @SkySports for good pictures. @PrimeVideo quality is rubbish! 🤬
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Patrica McKenzie
(@Heavencyent) reported
@PrimeVideo please help me.
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Callant
(@auld_jethart) reported
Don’t know who to blame for poor watching experience of Nations Rugby @PrimeVideo technical difficulties or my long standing issues with shocking broadband performance from @bt_uk
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First lady of Nowhere
(@Cirrostratus200) reported
@amazon @PrimeVideo Hi Amazon, why u don't increase the wage in this pandemic!!! you ask people to work from 6am to 6pm and give them just half an hour paid break!!!! is that fair??? is that fair??? you want people to work as slave!!!! it is not fair!!
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james smith
(@jamessm90283237) reported
@amazon @PrimeVideo Do those regulatory issues affect AMZN’s share price? Does this affect BOA’s share price if the merchant clients of BAMS can ask for their fees back from BOA because BOA also signed these agreements? #AMZN #BAC #FISV