Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 20, 6:20 AM EDT	0	0
Apr 20, 6:40 AM EDT	0	0
Apr 20, 7:00 AM EDT	0	0
Apr 20, 7:20 AM EDT	0	0
Apr 20, 7:40 AM EDT	0	0
Apr 20, 8:00 AM EDT	0	0
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0
Apr 20, 11:00 AM EDT	0	0
Apr 20, 11:20 AM EDT	0	0
Apr 20, 11:40 AM EDT	0	0
Apr 20, 12:00 PM EDT	0	0
Apr 20, 12:20 PM EDT	0	0
Apr 20, 12:40 PM EDT	0	0
Apr 20, 1:00 PM EDT	0	0
Apr 20, 1:20 PM EDT	0	0
Apr 20, 1:40 PM EDT	0	0
Apr 20, 2:00 PM EDT	0	0
Apr 20, 2:20 PM EDT	0	0
Apr 20, 2:40 PM EDT	0	0
Apr 20, 3:00 PM EDT	0	0
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0
Apr 20, 4:40 PM EDT	0	0
Apr 20, 5:00 PM EDT	0	0
Apr 20, 5:20 PM EDT	0	0
Apr 20, 5:40 PM EDT	0	0
Apr 20, 6:00 PM EDT	0	0
Apr 20, 6:20 PM EDT	0	0
Apr 20, 6:40 PM EDT	0	0
Apr 20, 7:00 PM EDT	0	0
Apr 20, 7:20 PM EDT	0	0
Apr 20, 7:40 PM EDT	0	0
Apr 20, 8:00 PM EDT	0	0
Apr 20, 8:20 PM EDT	0	0
Apr 20, 8:40 PM EDT	0	0
Apr 20, 9:00 PM EDT	0	0
Apr 20, 9:20 PM EDT	0	0
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0
Apr 21, 12:20 AM EDT	0	0
Apr 21, 12:40 AM EDT	0	0
Apr 21, 1:00 AM EDT	0	0
Apr 21, 1:20 AM EDT	0	0
Apr 21, 1:40 AM EDT	0	0
Apr 21, 2:00 AM EDT	0	0
Apr 21, 2:20 AM EDT	0	0
Apr 21, 2:40 AM EDT	0	0
Apr 21, 3:00 AM EDT	0	0
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (34%)
Buffering (24%)
Crashing (20%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Kingston	Buffering	11 hours ago
Township of Evan	Crashing	11 hours ago
Berlin	Buffering	20 hours ago
League City	Playback Issues	1 day ago
Gallatin	Playback Issues	1 day ago
Hendersonville	Playback Issues	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

M Shane Smith 🇺🇸 (@mshanesmith) reported 1 minute ago
@PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF
ThinkingJack (@ThinkingJack67) reported 6 minutes ago
@FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.
Krish2060 (@Krish2060) reported 9 minutes ago
@PrimeVideo Worst series of Amazon prime is Boys series. Stop making them
Revenge of the Quack (@OfWonk) reported 10 minutes ago
@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
𝟎𝐱𝐇𝐢𝐨𝐤𝐞 (@0xHioke) reported 11 minutes ago
@PrimeVideo That punch could help NASA more
John Jameson (@essdmilly) reported 12 minutes ago
@PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds
Jeff (@mechanix762) reported 12 minutes ago
@4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.
Chidiebere (@Fija101A) reported 13 minutes ago
@PrimeVideo She went from being d most positive to the worst now
Nate 🇺🇸 (@alwayssbased) reported 13 minutes ago
Good god the steam on @PrimeVideo is awful today
Kathleen Reynolds (@kathleon13) reported 16 minutes ago
@YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix
Stevø (@_Steve_B_) reported 19 minutes ago
@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
scott bonar (@scottbonar5) reported 23 minutes ago
@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
Aman Bhargava (@Amanbhargava23) reported 24 minutes ago
@netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo
Hammock Beers (@Beerswilltravel) reported 25 minutes ago
@Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!
timothy forsman (@TimothyForsman) reported 25 minutes ago
@PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist
David Svendsen (@DavidSvendsen) reported 27 minutes ago
This is @PrimeVideo is admitting that their ads platform doesn't work. If they did, this scam to push people into ad-free would not be necessary. Advertisers saw the lousy ROI and pulled out. It's why most of the ads now are just for other Prime Video shows.
Aditya (@sherlockBaktha) reported 29 minutes ago
@puriiii___ @PrimeVideo Kanisam last 8-9 yrs nunchi inthe worst asal 0 improvement
Nagesh (@Nagteja7) reported 32 minutes ago
@puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..
Tele Nostalgie (@TeleNostalgie80) reported 35 minutes ago
@MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !
Dfischsucks (@dfischsucks) reported 38 minutes ago
@SportsonPrime @PrimeVideo These announcers are terrible.
G-Man (@Unocrew224) reported 38 minutes ago
@FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.
Andy Lycett (@AndyLycett) reported 40 minutes ago
Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS
GxLxGL (@GxLxGL) reported 43 minutes ago
@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
FruitPop (@FruitPop223716) reported 44 minutes ago
@PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo
Chaotic Harley (@AydinNose) reported 48 minutes ago
@iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst
Dec Ditko (@DecDitko75) reported 52 minutes ago
@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
SIKUM (@SIKUHDELICS) reported 53 minutes ago
@PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken
Sasha Blouse (@Sasha_BIouse) reported 58 minutes ago
@PrimeVideo I already subscribed to monthly prime, already paid, but there is an error saying there was trouble signing me up for prime. Until now I am still unable to watch with prime despite already paying for it. Please help
SgtHulka (@4everNblujeans) reported 59 minutes ago
@mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.
Kevin (@kfederen) reported 59 minutes ago
@FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie