Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (28%)
- Crashing (22%)
- Sign in (17%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Playback Issues | 8 hours ago |
 Paris
|
Buffering | 2 days ago |
 Yuma
|
Sign in | 3 days ago |
|
Gaillac
|
Sign in | 3 days ago |
|
London
|
Playback Issues | 5 days ago |
|
Hudson
|
Playback Issues | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie (@kitkate6801) reported@HilWimer @PrimeVideo @WNBA They are the worst!
-
Jeff Martz (@JeffreyMartz) reported@NASCAR @PoconoRaceway @PrimeVideo The coverage on PV is just out right terrible and it's not worth watching and I rather watch Fox because the announcer are bad but Harvick and Boyer are terrible also because all the talk about is Ford cars so I am done watching NASCAR anytime after all these blank years
-
It’s me, Lauren (@itsmelauuren) reported@projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.
-
Montalban (@Montalb89519559) reported@dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!
-
Umurcan Görür (@ugorur) reported@PrimeVideo yes you can fix it in no time. Just say we uncancaled Stargate. #savestargate
-
Anand raj (@anandrj202) reportedWhat is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN
-
pan robaczek (@panrobaczek) reported@PrimeVideo Fix the Stargate first
-
CoachJeff (@CoachJeff13) reported@BaronDestructo @PrimeVideo Quality deserves support!
-
Torstein Horikson (@AngyVikingr) reported@AmazonMGMStudio @PrimeVideo all we're asking is that you go forward with the story that already has 2 years of work behind it from a team of people who actually give a damn for passionate fans #savestargate
-
Wyatt John (@WyattJohnMusic) reported@nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.
-
Dan Allen (@riddermark) reported@AmazonMGMStudio @PrimeVideo And what about the future of #stargate? You not realised your massive error yet? #SaveStargate
-
Tua Hoops FC (@TalkShytMJ) reportedPrime Video is the WORST stream for live sports.!! @primevideo THE WORST!
-
Federico (@fede000) reported@AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate
-
Caspearious (@Caspearious) reported@Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.
-
Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.
-
piuw (@alleviattee) reported@PrimeVideo please do your work, i need charlie to meet his girl ASAP
-
Mat Helm (@mathelm64) reported@BaronDestructo @PrimeVideo For me at the time, and even now, my line of work meant I didn't need one ounce of drama from my TV shows. Which is why I so much luved my bubblegum Stargate, especially Atlantis (cept when you killed off Weir and Beckett) and hated the Galactica want a be soap Universe...
-
iNocturne (@iNocturne) reported@BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.
-
Timoteo (@willitstimothy) reported@finnighan13 @AmazonMGMStudio @PrimeVideo Yup. Amazon just can’t help sticking its foot - and other stuff - in its mouth anyway.
-
Chillin in the Basement (@hetch75) reportedI've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate
-
daniel (@108DANNY108) reported@BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)
-
charlottespas (@charlottespas) reported@AmazonMGMStudio @primevideo #SaveStargate Can a supersoldier help us sort this out ?
-
MasterMadman (@MasterMadman1er) reported@PrimeVideo @AmazonMGMStudio My heart is broken and it’s Your Fault. #SaveStargate
-
Cody Pratt (@CodyPra10009862) reported@PrimeVideo Uncanceling Stargate would help. #SaveStargate
-
Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported@PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!
-
Ginger (GWhite) (@gscheet) reported@AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate
-
Holland Branch Glen (@HBG_Dani) reported@AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo
-
Danger, Will Robinson (@Fried_Circuitry) reported@PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE
-
Imran (@imranbash) reported@PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help
-
Jennifer Lee Rossman (@JenLRossman) reported@unioniseorion @AmazonMGMStudio @PrimeVideo They want to go back to work