Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Secaucus |
Sign in | |
| Eau Claire |
Playback Issues | |
| Bethesda |
Buffering | |
 Nottingham |
Buffering | |
| Napa |
Crashing | |
| Oxford |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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kondle sathwik raj
(@RajKondle) reported
@PrimeVideo can you help us The payment of order could not be completed It. Will be refunded to us Please give us a clarity #PrimeVideo #refund
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BACKS
(@BlocBoyBACKLAND) reported
@PrimeVideo Can y’all fix the NBA league pass the Denver vs Portland game isn’t available but I’m sure y’all don’t give a ****
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Kayla 🥂
(@Jaythequeeen) reported
@amazon @PrimeVideo I am so irritated with you guys is ridiculous. I spent so much money with you all every month I will literally pay for five subscriptions from you guys and I cannot login on my TV to any of them. You have these non-English speaking people
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Veere$# ***@r🌳❤️
(@Believe_Veer) reported
@PrimeVideo @PrimeVideoIN what's the problem with your search filters am unable to see couple of movies in prime video app where as same I could able when directed from Google search page..
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Swiftology
(@catchypiccolino) reported
@dokotor242 @PrimeVideo The real underground railroad system had white people helping slaves escape. It couldn't be anti white when white people were allies and desired to help enslaved people
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Wedge
(@DMedix) reported
@PrimeVideo Don’t superheroes work out?
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Gray
(@cgraytness) reported
Two great shows that weren't cop dramas get cancelled by CBS. Why? Because of one showrunner or did it not fit with the target audience for the channel? @netflix , @hulu, @PrimeVideo can we get some help here. #SaveAllRise #SaveMacGyver
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Mark
(@ItsAllFcuked) reported
@netflix why is the PS4 app so bad? Got my account set to highest rate and the quality is always terrible. No problems with @PrimeVideo though. Sort it out 🤬
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Maks Skiendzielewski
(@galopujacy_jez) reported
@PrimeVideo why is this even a problem?
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Matt Davies
(@mattbob84) reported
So @ColonyUSA was cancelled when I was going to get good after season 3. Yo, @NetflixUK or @PrimeVideo can't you guys take it and help us get the last two season made?
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Jason w doe
(@jwdoe93) reported
@PrimeVideo my nephew ordered a £7 of cartoons on my account but for some reason I can’t get a refund? How can I fix this
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R Kelsey
(@Kelsey360) reported
@wmolet3 @PrimeVideo What is your status in a court of law, William Molette, that is enforced with tangibles? Don't shoot the messenger. I am not the issue here. The answer to the above question will speak for itself.
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RG Gunasekaran
(@rggunasekaran) reported
Worst search engine @PrimeVideo
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Andy 👨
(@Darth_Roo) reported
.@PrimeVideo you really need to allow us to control bit rate. It has to be a key fix in the next update
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Kris Kujawinski
(@hairstylistKris) reported
@HBOMaxHelp looking for #HacksOnHBOMax from the @hbomax I subscribe to through my Amazon @PrimeVideo …it’s doesn’t even come up in the search! Help
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GrimlyFandango
(@GrimlyFandango) reported
Found out after purchasing a sub to @BritBox_UK on @PrimeVideo UK that they only have episodes 1-4 of Unforgotten season 4, I would need to purchase a sub to ITV Hub to watch episodes 5&6, is that even legal? Terrible, sub cancelled.
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Stephen Halbert
(@stephenjhalbert) reported
Started watching #them on #PrimeVideo ... Started off good but ever since like episode 4 it's been hard work.
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4-Time Finals MVP 👑🐐
(@lionbeard40) reported
@ANpoundingAL @PrimeVideo @InvincibleHQ Seek help
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BACKS
(@BlocBoyBACKLAND) reported
Just my luck the only game @PrimeVideo league pass is having issues airing is the Trailblazers vs Nuggets! I’m so sick of this ****! 🖕🏾
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Elspeth
(@Elszara) reported
@imduffy15 @PrimeVideo My SAB box saying "no signal". Seems to have 'lost' connection to satallite. Followed online instructions (rather proud of myself) but says no signal being received. So Netflix only until I can get aerial man to look at. Still can't get vpn for fire stick to work
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Shonda
(@lnhaddock) reported
@KarenLevett1 @PrimeVideo The first episode is the worst... It gets better kinda ..
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BACKS
(@BlocBoyBACKLAND) reported
@PrimeVideo Can y’all fix the nba league pass.... The Portland vs Denver game isn’t available but y’all probably don’t give a **** y’all got our money already! 🖕🏾
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100 things we learned from film podcast 😷😷
(@100thingspod) reported
@NeededRoads @PrimeVideo Yes, mate. I worked for Sky for 9 years and they ‘pride’ themselves on their subtitles (Redbee do theirs) and work with disabled charities. Your beef might be with Virgin, or that Sky sell off the bare minimum packages to third parties.
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🇹🇷🆈🅾🅻🅲🆄🇵🇸
(@axa_34) reported
@AmazonStudios @salmahayek @PrimeVideo Can you help raise the voices of the Palestinians to the world? #Hopetogaza
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Edwin
(@esdarrell) reported
@PrimeVideo having problems with sound going in and out on my fire stick apps?!?
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Rajkumar Yadav
(@raaj25990) reported
@PrimeVideoIN Can't fine The Shawshank Redemption In Prime video help pls @PrimeVideo @AmazonHelp
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Sims
(@Rootsandanchors) reported
@PrimeVideo you really cannot be requesting sign in info everytime I want to watch something.
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Dei ludibrio
(@Dei_ludibrio) reported
@PrimeVideo why is my prime video not working? I don’t even get a code it just says something went wrong and to check the video help site. Been doing this for about a week now.
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Matthew Theall
(@MTheall) reported
@STARZ your preview for Return to House on Haunted Hill on @PrimeVideo doesn’t work. My friend @ddellington was really saddened by this. I’m standing up for him. Please fix the preview so he can find his smile again.
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Dr Sabyasachi Gon 🇮🇳
(@drsgon) reported
@MonicaKahindo @PrimeVideo Thanks Monica for your suggestion, but it didn't work in my case. @PrimeVideo can you please confirm whether TV application has subtitle for #TheGreatIndianKitchen or not? In my TV, the movie does have option for one audio language but no subtitle.