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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Buffering 3 hours ago
Mentor Crashing 15 hours ago
Duluth Crashing 17 hours ago
New York City Sign in 1 day ago
San Nicolás de los Garza Buffering 1 day ago
Portland Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ZB11__
    💤🅱️ (@ZB11__) reported

    @SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol

  • PsgInside1970
    PsgOpinion (@PsgInside1970) reported

    @PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it

  • ReginaRConnell
    Regina Connell (@ReginaRConnell) reported

    Did the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • BloodRiversMoon
    sesh59 (@BloodRiversMoon) reported

    @kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn

  • CodyTheSuperman
    Cody (@CodyTheSuperman) reported

    @amazon @PrimeVideo, Tell me how it's possible to have the latest version of @googlechrome and get this message: ❝You are running an old or unsupported version of this browser Please update your browser to the latest version. View all supported browsers and OS versions on Prime Video. If the issue persist, please reach out to customer support with the error code: 7132❞ ————— I don't have this problem on other Chromium Browsers: Edge: Version 147.0.3912.98 (Official build) (arm64) ChatGPT Atlas: Version 1.2026.112.0 (6b83aa0311d) Brave Browser: Brave 1.89.145 (Official Build) (arm64) Chromium: 147.0.7727.137 ————— I'm using an M3 MacBook Pro. I installed Chrome Version 148.0.7778.97 (Official Build) (arm64) in the last 10 minutes. Everything was working smoothly before I installed this current version of Chrome. PLEASE FIX YOUR WEBSITE IMMEDIATELY!!!

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +

  • TonyRobert96495
    Tony Roberts (@TonyRobert96495) reported

    @NBAonPrime @PrimeVideo Terrible broadcast

  • ChefDozy
    OKC ARE TERRORISTS (@ChefDozy) reported

    @NBAonPrime @PrimeVideo Fix your ******* website wtf

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • MarcMillerr
    Marc (@MarcMillerr) reported

    @PrimeVideo Fix the Sixers Celtics game!!!!

  • AnimeNlgga
    nobody (@AnimeNlgga) reported

    Playoff tip offs when everyone got work in the morning: 11:00pm ET Playoff tip offs on the weekend when we can actually afford to stay up: 8:30pm ET Fix this @NBA @PrimeVideo @peacock

  • olamide_420
    Waliyat ⊹ (@olamide_420) reported

    @MydeAura @PrimeVideo na there problem dey😭😭

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    Had takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • f_curufinwe
    feanor (@f_curufinwe) reported

    @PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!

  • a1der76
    Adam Wunder (@a1der76) reported

    @PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard

  • Karwendell
    ccmbr (@Karwendell) reported

    @NBAonPrime @PrimeVideo Houston, we have a problem...

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • Jakedrummer1993
    Jerpent the Serpent (@Jakedrummer1993) reported

    @nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.

  • dtdsadderdays
    dtd (@dtdsadderdays) reported

    help @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass

  • YanShellest
    kirill (@YanShellest) reported

    @PrimeVideo upload 2k or 4k quality to YouTube Please

  • The_Tripleking
    MF (@The_Tripleking) reported

    @PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA

  • heyitsbarnie
    b❤️‍🔥 (@heyitsbarnie) reported

    @PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!

  • madridista_leo
    Առիւծ ՄՀԵՐ (@madridista_leo) reported

    YOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo

  • whodude123
    Harry (@whodude123) reported

    @PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.

  • speedmaverick
    Speed Maverick Garage (@speedmaverick) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....

  • TreySmith80
    D.D.K (@TreySmith80) reported

    @NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst