Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Crashing (23%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mesa |
Buffering | |
| Lehi |
Buffering | |
| Ruskin |
Buffering | |
| Tampa |
Sign in | |
| Cozad |
Video Quality | |
 Wokingham |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Burger Ranger 🍔✌️😊
(@Yelle007) reported
@FicMeteo @PrimeVideo Wanna re-watch that, wish they would make S2 when XLL goes to Beijing to work.
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Ally Baldwin
(@Ally_Baldwin) reported
@WillWGraham @PrimeVideo OHHHHHH this is happening as soon as I get home from work AND IM SO EXCITED!
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Ritesh Chakraborty
(@Riitesh2021) reported
@hotstar_helps See other than this email , I uave tried to contact you guys in eveey possible ways ...1. Chatbot is just a college project app, 2. DM in twitter never works 3. tickets are not worked upon ... You are such a terrible customer support team..terrible.... @PrimeVideo way ahead
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Alex
(@XeKnight) reported
@PrimeVideo why do so many of your films and series not have subtitles? Honestly not good enough, other streaming services don’t have this issue
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ronja 🌿
(@charmingmerlin) reported
@samriegel @PrimeVideo How it's just Scanlans head at the bottom of the picture, I'm wheezing. Small people problems. Too relatable.
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funny, smart, pretty, etc.
(@kennedyhaswell) reported
@PrimeVideo this is a cry for help what time does daisy jones drop on friday i’m so serious i need this information now PLEASE
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nathandel
(@delly800) reported
@PrimeVideo Fix the ******* volume on the movies some don’t even work
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David Kinsey
(@dkinsey1180) reported
@AmazonStudios @PrimeVideo @lizzo Embracing and applauding THE single largest health epidemic in the country (OBESITY) is unethical at worst.. downright idiotic at best.
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E’llie 🍓🍎🍒🍊🍑🍋🥝🍏
(@peachyfruitfest) reported
Hey @PrimeVideo tomorrow marks a year since one of the worst days of my life so it would be really rad of you to announce a lil something something
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SyCoREAPER
(@SyCoREAPER) reported
@PrimeVideo @amazon #Amazon #prime Jesus. First you destroy Lord ofThe Rings and I just wasted hours on "The Consultant". Stop wasting prime member money on these high cost low budget quality shows and drop our yearly rate instead. You clearly suck at Original Content.
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3Questions3Wishes
(@rogueAelfinn) reported
@Unos_Eyepatch @GradeKangusBeef @PrimeVideo I am so sorry to hear this Uno. I haven’t seen this, and would not tolerate it, and I wish I had been there to defend your honor. You bring so much positivity and joy to this community, and I know you work very hard on its behalf. You have absolutely nothing to apologize for 💛
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Daniel Valladares
(@Danvanpe) reported
@PrimeVideo please, I need to be able to access my account to update my cell phone number. I already have several months without being able to access the account, can someone help me?
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Jenn Stone🦒
(@jenn162) reported
@PrimeVideo I think it would work a lot better with viewer schedules if you could just release Daisy Jones & the Six a few hours early?? PLEASE!!
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kevin
(@GradeKangusBeef) reported
@rogueAelfinn @Unos_Eyepatch @PrimeVideo I respect your opinion, and I’m friends with plenty here who have more than their fair share of problems with the show. I don’t block “just” because of a difference in opinion, I do it because it is my timeline to curate, and I get no enjoyment from serial harassers/bullies
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Dean of #Winchester
(@MrCairo27) reported
I'm with Amazon #PrimeVideo but due to their lack of quality new films, I'm thinking of switching to #Netflix. Appreciate if anyone who's used both can give a comparison and whether you'd recommend the switch.
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Nick Bruno
(@Nickbrunorules) reported
from
San Diego, California
@PrimeVideo & @Spotify apps crash more than any other app I use! 50% of the time. If only these companies had the resources to fix this.
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hayley 🌈🍑
(@ohthathayley) reported
@WillWGraham @PrimeVideo BUT I AM AT WORK
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Sat Stackhouse
(@SatStackhouse) reported
@PrimeVideo @daisyjonesand6 Your new interface does not show as many titles in one view as the last. I also cannot decrease my screen size to see more. Please fix
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boogyman
(@boogyman61) reported
@PrimeVideo why am I having so much trouble streaming the Yes app?
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minz
(@MinzVasion224) reported
@vickers2906403 @PrimeVideo Seek help from #mychol_tech on Instagram he helped me regained access to my account that was hacked in less than an hour and now I have access to my account
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humaira
(@NurMaira1009) reported
@MaiselTV @PrimeVideo AM I READY FOR THIS? IDK IF I AM omg help
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Naveen
(@neevany) reported
@khpatel4991 @PrimeVideo @Google Same issue with me with VU Google tv os
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࣪
(@b4cause) reported
@PrimeVideo PLEASE ANYONE I NEED TO WATCH IT HELP ME
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THVOnlyV (Fan Acct)
(@vonlythv) reported
@tetestream_ @PrimeVideo @AmazonHelp can you please help!
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Caitlin
(@waves_aloto) reported
@WillWGraham @PrimeVideo Trying anything I can. Will if you have any ideas I could use the help!!
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JAMIE1008
(@JAMIE10082) reported
@PrimeVideo I've seen advertising that prime music unlimited is included with Amazon Prime membership. But can not get it to work. Starting to get trust issues.
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Scribe Sarah #BLM #StopAAPIHate
(@ScribeSarah) reported
@PrimeVideo I bought a season 3 pass of #CWKungFu and the latest episode is not up yet. It’s been 24 hours and episodes are usually up by 11 pm CST the same night they air. Please help???
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Yvonne
(@Yves42) reported
@telly_visions @BritBox_US Should it work with an @PrimeVideo subscription to BritBox, or is a separate BritBox subscription needed?
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M.G.
(@King1Nine) reported
Is anyone else having sound issues with "Creed II" on @PrimeVideo?
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Aayush
(@AyushVatsThakur) reported
@PrimeVideo I have forgot my amazon prime account password so please help me in this issue