Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Crashing | |
 Sydney |
Playback Issues | |
 Seattle |
Sign in | |
| Carmel |
Sign in | |
| Asheville |
Playback Issues | |
 Hellín |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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markbristow22
(@Markbristow22) reported
@PrimeVideo your NFL streaming sucks. Choppy. Like watching still pictures. Not my internet. Your issue
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USTrademarkLaw
(@JoeDreitler) reported
@PrimeVideo trying to watch Browns Steelers. Buffering like get out. On Spectrum in Ohio. Still need to work on this. Annoying!
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Pete
(@itspeteguys) reported
@PrimeVideo @nflcommish this is bullshit! 2nd week in a row my app won’t work. **** this……NCAA only for me on Thursdays
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Snow
(@PerrinC13) reported
@PrimeVideo picture quality sucks for football...was better on @nflnetwork.
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Hard Pill to Swallow
(@41RhymeStones) reported
Jeff Bizos, aka Bozos is a piece of s#it for putting Thursday Night Football exclusively on @PrimeVideo with that ****** *** quality. F*ck you, your money, and your bald head. And f*ck Goodell @NFL for allowing it.
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Ambak
(@ab_krause) reported
@PrimeVideo the tv quality is awful!!!!
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Masoud Seyedi
(@Masoud1408) reported
@PrimeVideo @JLo @joshduhamel Plz help iran plz be our voice just see us #mahsaamini #مهسا_امینی
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America IS Exceptional
(@markeet) reported
More prime video #TNF video streaming issues. Video and audio out of sync. Video freezes. Jesus @PrimeVideo 🤷🤦
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M
(@GuyFromNowhere9) reported
@PrimeVideo Picture quality is terrible and the sound isn't synced-up for Thursday night football.
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Holbrook ♋️
(@RandyHolbrook) reported
fr??? Second week in a row @PrimeVideo screws up and can’t broadcast a #TNF game?? It still doesn’t work on my big screen TV but any movies or TV shows on it do. But it works on my phone!? @nfl needs to lose this deal with @amazon ASAP!
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Kim Kaucher
(@KaucherKim) reported
@NFL @PrimeVideo Wtf is up with this awful picture quality????
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Max
(@yung_maximus) reported
@NFL @PrimeVideo Trash quality. Do better, immediately
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Sammy Hughes
(@hughes3511) reported
@PrimeVideo is the worst decision the NFL could have made. I have 1gb Internet in the middle of a city and it's buffering every other few minutes. Not to mention the video to sound is distractingly delayed. Want to watch football, not fight with Amazon because they want more $$$
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FERNANDO MEJIA
(@ferranmejia) reported
@Browns @PrimeVideo @WEWS Broadcast is awful, it looks like last millennium square pixels all over. Can’t even see the Football
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toomuchsauce
(@JustinH95632851) reported
@PrimeVideo your app won’t open… WTF, it’s Thursday NFL time, did it crash?? #NFL #ThursdayNightFootball #Amazon
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Chris Leible 🆑🙌🏾
(@ChrisLeible) reported
This @PrimeVideo is the worst **** I have ever seen on my television. Think the NFL has to rethink this because you can’t even see their product. #ThursdayNightFootball
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Tyler
(@Tyler84225475) reported
What a terrible week for @amazon . First they let @Twitch become filled with drama and now @PrimeVideo new NFL deal has us watching the worst possible game on a Thursday night.
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Sheila
(@sgessler12) reported
@PrimeVideo issues are making TNF almost unwatchable
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Blum
(@dblum51) reported
Watching NFL football on @amazon @PrimeVideo is like watching a game with water running down the screen. Horrible quality. Thanks, @NFL.
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Steel Sully
(@SteelSully) reported
@daddystrong10 @NFL @PrimeVideo Not sure if you are using a Roku or something similar. Was having same issues (very low resolution) and just manually updated the Prime Video app and now it looks WAY better…
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Jason Wheeler
(@jwheeler_18) reported
Hey @PrimeVideo , fix your ****. Billion dollar business and this is what we get #amateurhour
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The Village Idiot
(@alexcaprara9695) reported
@PrimeVideo this is the worst stream I’ve ever seen. Bezos trying to gatekeep football from the average American is the final straw
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J.G.
(@JGlass42) reported
Fix your **** feed @PrimeVideo
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Ross Parker
(@rossparker4) reported
@PrimeVideo why is my app not working on one specific TV? My internet is fine. I’ve deleted and redownloaded all three times. I click on the app, it doesn’t open. It works on all other TVs. I’m using a newer Apple TV. Pls advise.
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tc369tc
(@tc369tc) reported
@PrimeVideo Your video quality for this @NFL Thursday Night Football broadcast is ****.
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jstilt
(@jaystiltner) reported
@PrimeVideo @NFLTNF this broadcast is terrible. I’d have a better picture in my 1988 magnavox than this slow streaming broadcast. Funny thing is the commercials are in clear HD. Too bad the game isn’t.
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paul rymal
(@paullywood704) reported
The broadcast again for the second week is trash! Video quality is dim and dark and grainy. The crowd and field noise is way to low. All you get to hear is the announcers. I hate it!! I hope they fix it going forward. @PrimeVideo
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Kim Kaucher
(@KaucherKim) reported
@PrimeVideo why tf is the video for this game such poor quality? Just awful. Same as last week. Get it together.
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Hank
(@TheDankyD) reported
@PrimeVideo your @NFLonPrime doesn’t work in Canada 👎🏽thanks
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MCW23
(@MichaelW0317) reported
@dabearsblog @PrimeVideo I thought it was just me. Awful picture.