1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Melbourne Crashing 3 minutes ago
Escondido Sign in 6 hours ago
Houston Crashing 6 hours ago
Mondovi Crashing 6 hours ago
Panama City Beach Crashing 7 hours ago
San Jose Playback Issues 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MAButz
    Mike Butz (@MAButz) reported

    @Bgordo92 @NASCAR @PrimeVideo Haven’t had a problem all night.

  • cuntowers
    annie (@cuntowers) reported

    if i was off campus hannah and primevideo gave me that terrible song to sing for the final episode while daisy jones and the six got THE RIVER as their original music i would be so irritated..im so sorry off campus hannah..

  • the_real_slider
    Dayton Snyder (@the_real_slider) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue bozo

  • proudamericadad
    koorc nairb (@proudamericadad) reported

    @familybaptisttn @NASCAR @PrimeVideo Watched the whole race, not one issue. I’m on gigabit fiber.

  • Brandon_W22
    Brandon Watkins (@Brandon_W22) reported

    @familybaptisttn @NASCAR @PrimeVideo Ok boomer, stop faking issues lol

  • k8z71
    daniel copeland (@k8z71) reported

    @familybaptisttn @NASCAR @PrimeVideo I have had not one issue with prime.

  • o_oZeppelin
    X (@o_oZeppelin) reported

    @familybaptisttn @NASCAR @PrimeVideo Get better Internet. Literally no issues for the rest of us

  • Mattdormayne
    Mattdormayne (@Mattdormayne) reported

    @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

  • Bizzar3cmd
    Bizzar (@Bizzar3cmd) reported

    @familybaptisttn @NASCAR @PrimeVideo No idea what you’re talking about with blurriness and unreadable graphics, but this 10x better than fix and always has been

  • kgemgems
    maria ᧔࿔᧓ ahjinseo truther 🫳🏻 (@kgemgems) reported

    @bellfortrubyy @PrimeVideo like okay i can understand that they invest more in their american original but THIS difference of quality & the amount of content… they don’t even hide the way they move with mh atp, it clearly won’t get more and better for its last season either cause it’s lowkey pointless now

  • 3ricwalls99
    Eric Walls (@3ricwalls99) reported

    @Bgordo92 @NASCAR @PrimeVideo You need to check your internet. I had no problem since the drop of the green flag. I love primes coverage. I wish they would do it all year.

  • PFulgaro
    Patrick Fulgaro (@PFulgaro) reported

    @familybaptisttn @NASCAR @PrimeVideo It being blurry is usually an internet problem on your end.

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

  • paocdlopzz
    Paola (@paocdlopzz) reported

    @LavndrSntched @jackiebukharts @PrimeVideo I’ll never understand the hype. I only stuck with it (fast‑forwarded most of it) because I liked Steven’s side story and the Moms arc. Everything else was just a parade of terrible acting, unlikable characters, and cringeworthy plotlines.

  • short_fuzed
    short_fuzed (@short_fuzed) reported

    @familybaptisttn @NASCAR @PrimeVideo I’ve had zero issues. Get better internet.

  • KingSin81
    Barry Ortiz (@KingSin81) reported

    @Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race

  • Bonwithab
    Bonnie Rahaim (@Bonwithab) reported

    @PrimeVideo @NASCAR Anyone having trouble with the stream?

  • OscarJager07
    Oscar Jager (@OscarJager07) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • JustcallmeRed9
    Red (@JustcallmeRed9) reported

    Do you know what pisses me of @PrimeVideo paying £7,99 a month and still getting poxy adverts, still having the sound drop on shows and knowing that it's a Prime problem, not mine. You guys take the ******* piss

  • ardadev
    Arda Kılıçdağı - 🦣 @arda@micro.arda.pw (@ardadev) reported

    Hey @PrimeVideo , Fix your app on macOS desktop please. Your own app does not meet the requirements you've set. Thank you.

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.

  • Six_Time6
    Six Time (@Six_Time6) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • LeftTurnLogic
    Left Turn Logic (@LeftTurnLogic) reported

    @Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • GalOutOfControl
    ᴮᴵᵀᶜᴴᵀᴬˢᵀᴵᶜ 😈 (@GalOutOfControl) reported

    So many ad breaks in an episode. What an awful watching experience it has become on @PrimeVideo

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • GVa_sports_card
    Derek Blair (@GVa_sports_card) reported

    @familybaptisttn @NASCAR @PrimeVideo You might need a new isp, video quality looks great.

  • HarrissRh
    Robert Harriss (@HarrissRh) reported

    @Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***