Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Crashing (23%)
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Sign in (20%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| New York City |
Sign in | |
 Brisbane |
Crashing | |
| Quincy |
Buffering | |
| Roseville |
Crashing | |
| Chicago |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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latino_creamking12
(@milestellersta) reported
@pjmpjm77 @PrimeVideo It’s not working on mine also
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︽✵︽TheMightyErinD︽✵︽
(@TheMightyErinD) reported
@PrimeVideo Nope. Cant watch anything at all thanks to error code 6085
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Khurram Iftikhar
(@K_Ifti) reported
@PrimeVideo - what is error code 6085???
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Richard P
(@richastro1) reported
@PrimeVideo I cannot access any programmes on prime video. Not football.... anything at all. Error 6085
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Fiscal Conservative
(@USA4Freedom4All) reported
@RacerTrxie @Chris_tuffer @PrimeVideo Hmm nationwide issue?
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Cherye Paulson
(@s3rndpt) reported
@PrimeVideo any chance you could at least acknowlege the "8065" error everyone's getting, and maybe give is a heads up what's going on?
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Andy Hardie
(@Hardoir) reported
@PrimeVideo Error 6085 ... How does one fix this?!
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Nick Corner
(@nicksevecorner) reported
@primevideosport @PrimeVideo error 6085 on my smart TV and iPad app. What’s going on there then? Black Friday sales and football streaming causing issues? #AmazonPrime
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kmdboo
(@kmdboo19) reported
@PrimeVideo error 6085 needs to be fixed faster. I'm not even wanting to watch Newcastle v crystal palace🙃
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atrabillious
(@atrabilli0us) reported
@PrimeVideo error code 6085. unable to access any content at the moment
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Ben H
(@benhsing) reported
@PrimeVideo Prime video app is down. Please fix.
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Michael
(@ImJusttMichael) reported
@PrimeVideo error code 6085 what’s going on?
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DeviJustice
(@DeviJustice) reported
@PrimeVideo do you even know your service is down and no one can watch videos? And no online info corresponds with the error code 6085.
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Paul Lawson
(@CPaulLawson) reported
@Lipop92 @PrimeVideo Error 6085 on 11-26-20 on Play Station 4. Seems ok on phone but little teeny screen is not optimal or desirable.
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Rob
(@RobT_916) reported
@PrimeVideo What the heck is going on? What is error code 6085 and when will it be resolved????
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Baron Spoonfields
(@Dusty_Zee) reported
@phyrebrat @PrimeVideo I don't know what error #6085 is, but my Prime Video isn't working either.
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Fiscal Conservative
(@USA4Freedom4All) reported
@stokhosUrsus @PrimeVideo Wondering if another AWS crash
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Tom Beal
(@10tbeal) reported
@AmazonHelp @primevideosport @PrimeVideo trying to watch the football and getting a stupid error. I have seen you are investigating this but it’s the 55th minute. This is an absolute joke. What compensation are you going to offer?
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Janet FlyersFan#7💜
(@Flyersfan07) reported
@PrimeVideo I'm getting error code 6085. News outlets are reporting your service is down. What's the status?
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Shane Dedon
(@ShaneDedon) reported
@PrimeVideo I'm getting error code 6085 on my smart TV Definitely not cool
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Dave Moore
(@DaveFromL8) reported
I think @PrimeVideo have done you a favour .... Error 6085 has saved you from enduring an absolute borefest by the looks of that score .... You parcel puntin' clowns had better sort it out by a week Sunday by the way !!
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martin
(@mouthington) reported
@RunnerMike75 @PrimeVideo I’m having the same issue, sort it out
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coffee_workhard
(@coffee_workhard) reported
@Chris_tuffer @PrimeVideo It’s not just UK, I’m in California and getting same error.
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Daniel
(@djlevitan63) reported
@RichJolly Sony TV and on Cox Contour Amazon Prime Video Cide 6085. Can’t get in on Apple TV either. It us definitely an Prime Video problem #primevideo #amazon #primeerrorcode6085
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Papi-Jer
(@jer_papi) reported
@PrimeVideo whats going on with this damn 6085 error code? Its happening everywhere!!! Fix it now
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Don Koerner
(@Thedonlindberg) reported
@PrimeVideo anybody out there? error code 6085 I guess I'll go somewhere else for streaming now. Thx for nothing prime
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Nix (Nichola)Randall
(@Nixterr1) reported
@PrimeVideo @AmazonHelp @primevideouk what a load of crap.. your help ‘chat’ is beyond useless... cannot access prime video on the television and how NO help whatsoever... seriously bad customer service... do not sign up for it, it sucks...
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Doug Tibbitts
(@EastLondonEagle) reported
@PrimeVideo now it has broken down completely
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Illiquids Trader
(@IlliquidTrader) reported
Error code 6085. $AMZN, what's going on? @PrimeVideo
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John M
(@Ftumch3) reported
@IsaacHayden65 @PrimeVideo I've had the stream buffering repeatedly, cutting out completely, switching to terrible screen resolution and breakup in the audio too. Very disappointing, never had an issue with Amazon Prime football before tonight 😔