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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Villavicencio |
Sign in | |
 Newtownabbey |
Playback Issues | |
 West Bloomfield Township |
Buffering | |
| Spokane |
Video Quality | |
| Hillsboro |
Sign in | |
| London |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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beca ⚓︎
(@callieslove) reported
@PrimeVideo besties can u put good trouble s4 ep 9 on please
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Sally Alcot
(@sally_alcot) reported
@thewildsonprime @PrimeVideo This is absolutely the worst of humanity being made into entertainment. Unconsenting minors used by downright psychopaths who earn a living off the pain and suffering of innocents. It's the encapsulation of the greatest evil in today's world. That the wanton manipulation of ...
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tyler mccaughey
(@Magafs333) reported
@PrimeVideo Hi, I'd like go apply for a job at fixing your subtitles please. Either the movies don't have them at all or simply they are wrong, usually incorrect word or grammar. Also some very big films don't have subtitles or any actors listed. I can fix this for a price.
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rahul vadera
(@rahulvadera10) reported
@AmazonHelp Call me and solve my issue. You chronic capitalist. I’l suggest everyone not to ever buy from @PrimeVideo @amazonIN
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libcrimesxposed
(@libcrimexpose) reported
@PrimeVideo your streaming is not working at all in Detroit Michigan on Apple TV……please fix ASAP
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birdandmonkey
(@birdandmonkey) reported
@PrimeVideo my son has just discovered Captain Scarlet on Prime and is gutted that it ends in 9days! Please help! He wants to watch all episodes but can’t binge watch them (because he’s only 8!) 😢😢😢
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F.
(@froyonions) reported
@PrimeVideo please fix the grand tour subtitle
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Miztwocents13 💉💉💉🐕🇨🇦 ♒
(@miztwocents13) reported
@PrimeVideo @PrimeVideoCA Too bad the picture quality is garbage and no matter how you adjust your TV settings 99% of it is dark. Same as another show we were so hyped to watch. Prime Video needs to get better. We rarely watch anything on there anymore.
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Paul_thePullBox
(@Paul_thePullbox) reported
@LorenzoDPalermo @PrimeVideo God help me… I. Don’t. Know
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matthew jackson
(@mtthvv) reported
from
Kingston upon Thames, England
@AppStore @thewildsonprime @PrimeVideo I pawned my phone. Am I in trouble? Still got MOAMacBook’s though
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Susie
(@SwtRochester) reported
@miztwocents13 @PrimeVideo @PrimeVideoCA I agree. I only plugged the Firestick back in to watch this show. The show is very dark and reception is terrible since 2020 and Amazon has not made any effort to fix the service we get either.
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perezjoardan
(@perezAjordan) reported
@srinivasnmp @PrimeVideo Dm @antiticol now to fix your account immediately
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Phillipa Perry
(@perryphillipa2) reported
@PrimeVideo terrible picture on the tennis tonight .. any reason 🎾
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Harry 📷 🎸 🕹
(@Grumpyrocker) reported
Not happening on all #PrimeVideo. But it's clearly an issue.
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Lillegutt Beardist
(@Lillegutt) reported
Season two of Picard summed up, 10 episodes to make about one and a half episodes of real sci-fi. It feels more like drama with a reunion of old friends rather a sci-fi show. Worst Star Trek so far. @PrimeVideo @AmazonStudios #shotsfired
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Spectre
(@thespectreshow) reported
@AmazonStudios @PrimeVideo @lilitaylor Man, I thought the Yellowstone Ranch had some problems
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Srinivas Malaiyappan
(@srinivasnmp) reported
Hi @PrimeVideo my account got suspended asking about payment updation but still it’s not working, please resolve it soon
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Sherri
(@sherrisberries) reported
@LarsCourville @PrimeVideo Absolutely agree. Great cast — mostly — and I had high hopes. Too ridiculous. Terrible writing and directing. Just no.
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sk8goat
(@ModernThinkerr) reported
Why deny a full ride to a prestigious real estate school with 200% guaranteed top 1% jobs? Because that shits gay as ****. I’m a real g. I dipped to Hollywood to work for @wolfofwallst, a billionaire. Now, I’m building @PrimeVideo for another billionaire. I’m 24.
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Too Mutch Sauce
(@Bmutch) reported
@Baronj87 @PrimeVideo TV isn’t supposed to be that much work to understand.
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Ryan Waniata 🇺🇦
(@ryanwaniata) reported
@brooke @PrimeVideo I just accidentally watched Columbo on freevee and I was so confused. Had no idea how it was connected. Amazon has always had the worst branding in streaming though.
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JP54
(@JP541992) reported
@PrimeVideo In 6 episodes we basically learned nothing. Complete waste of time. Acting is terrible. Writing is terrible. In other words, the show SUCKS.
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LAdan23
(@DeaconDan19) reported
@PrimeVideo I tried to watch this but it’s just so damn boring. Why would anyone put up with a squatter/trouble maker on their land? And why does Royal keep going back to the hole and getting clubbed from behind?
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Federalist Variant (CaucasianX)
(@RichardJSunkle) reported
@mariss_ugh @PrimeVideo Seems an awful lot was left unresolved if that was truly the end.
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twella900
(@twella900) reported
@PrimeVideo His singing is the worst part of the show!
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ミ★ ɹǝpıdsƎS™ ★彡
(@SEspider) reported
@nft_nabber @PrimeVideo @InvincibleHQ NOTE: Deleted my original reply to fix spelling errors.
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Big Ed The Hot Sauce Guy
(@JackMagnum99) reported
@PrimeVideo I REALLY wanted to like this. But this was straight up awkward and left us with so many questions, WTFs and a few vague answers at best. I expected much more from this series. Decent cast, but the storyline was not as tasty as it lead on. Awful ending too. Such a disappointment.
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Big Ed The Hot Sauce Guy
(@JackMagnum99) reported
@TheDramaClubPV @PrimeVideo LOL!! Amazon should NOT be promoting this, lol! I loved the cast, but man, this series was straight up awful. Ya'll see for yourselves...
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Veronica
(@moviestarv) reported
@PrimeVideo @taylorswift13 Our orginal password we used to set up prime video is not working on our new tv in New Hampshire we recently changed the amazon password a while ago does that mean we use that password to set up this prime video on this tv
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Winston Churchill
(@ChartwellManor) reported
@lindseyadler Oh yay. More ridiculously poor camera quality that makes me feel like I'm watching a game from the 60s. Please fix that crap @mlb @PrimeVideo