Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (31%)
- Crashing (17%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amiens
|
Playback Issues | 2 days ago |
 Gaithersburg
|
Playback Issues | 3 days ago |
 Veracruz
|
Sign in | 3 days ago |
|
Sète
|
Crashing | 4 days ago |
|
DeWitt
|
Buffering | 6 days ago |
 Betim
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tier 1 Creative Agency (@Tier1CreativeAG) reported@tgdesrosier @PrimeVideo better fire that hateful, anti-American TERRIBLE actor. He is so stiff & has a very narrow range in his "acting". Season 1 not bad but Season 2 was so poorly acted, written, and executed.
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Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
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I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo these actors are terrible
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Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately
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_ (@dgwilliams3d) reported@PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate
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Mr. Burley (@FishKayaker) reported@PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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Sophie Jewel 🌼 (@sophia_amber_d) reported@PrimeVideo New problems, but the same old solution? What's actually different about this Batman?
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Joe (@joelovestrading) reportedCancelled X account, @PrimeVideo along with @AppleTV all part of my spending freeze until bitcoin:native bottoms. Download Stremio → install Torrentio → you’re good to watch movies and series. Watch in 1080 instead of 4k to avoid buffering. Best to ask AI for help. Works on TV, Laptop and phone kinda cool.
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Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reportedWho knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.
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LocalHooker (@LocalHooker1012) reported@pavyg @PrimeVideo Nice to see common sense at work
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John Anderson (@JohnAnders39848) reported@Jules5RunCO @PrimeVideo This guy has mental issues
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Joe Busch (@JoeBusch_) reported@primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.
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Armando B (@MondoB2) reported@AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.
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Jim Lawson (@jimbo_lawson) reported@PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate
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TivaFanFics (@TivaFanFics) reported@codewithpri @PrimeVideo @amazon are the worst at that!
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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Nicole ❯❯❯❯ 🍂🏒 (@hudconsbiceps) reportedWTF DO YOU MEAN THEY’VE TAKEN RWRB OFF PRIME?! WHAT IS GOING ON?! PUT IT BACK @PrimeVideo @RWRBonPrime HELP!!
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Dawnathon (@dawn6884) reported@PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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Avi (@Abhilek75736901) reported@PrimeVideo And first season with Woke BS worst then last season.
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Visionary (@GregoryBouchar8) reported@Jules5RunCO @PrimeVideo Not a problem I stop watching over the top, unrealistic tough guy movies/shows a long time ago 2 dimensional garbage
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Arjun Goel (@Arjungoel11) reported@amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.
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Rikomo 🎬 (@Rikomo00) reported@PrimeVideo the runner sounds like another overhyped project - wait for the crash course
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🐢Slow & steady wins the race. (@T3rriClark) reportedAwww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win
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CommonSense? (@AllTooNoisy) reported@PrimeVideo please could you help?
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𝓟𝓱𝓲𝓵 (@phjes11) reportedThere’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC
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DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada
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Seems Like No One (@SeemsLikeNoOne) reported@AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!