Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 11: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mr B🥊🕹
(@Manclad82) reported
@PrimeVideo By far the worst movie I've ever seen,took me 7attempts to watch it as I kept falling asleep
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Mauricio Teixeira
(@badnetmask) reported
That thing @netflix and @PrimeVideo do when you're browsing their library, where the show/movie poster expands and contracts when you rover: that's horrible, and triggers a terrible motion sickness. Please, give us a way to disable it.
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Angie 🇨🇴🇺🇸
(@sangie0808) reported
@PrimeVideo WORST MOVIE EEEEEEVER! That's the name I gave it...It STILL gets me so angry to remember I bought ticket to that movie. First and ONLY movie I ever regret going to see. Ok. Am done venting, am sorry... Real title: "Blair Witch Project"
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Sharifi | شریفی
(@AbdulWahabShari) reported
@PrimeVideo Help and Support HUMANITY Help the people of Afghanistan #StopTajikGenocide #BanTaliban
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errin spelling
(@errinspelling) reported
Why is it that every time, we learn how to use #PrimeVideo on the t v , you change how to use it. are we the only people,who have problems. You need a degree & when you go backwards after scrolling through 100 movies, it always goes back to the beginning. @AmazonHelp
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muchintended 💙
(@Muchintended) reported
@AidanDONOHOE5 @amazon Same problem - halfway thru season 6 last night then gone today. Are you going to add them back @PrimeVideo ?
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Do It Dude | Marketing & Public Relations Agency
(@DoItDudeInc) reported
from
Agra, Uttar Pradesh
@PrimeVideo Help? I am traveling out of the country for 6 weeks and can not access my account chat with customer service and my indian number is not registered. My US number doesn't work here with SIM cards.
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keiren
(@Lsnooker3) reported
@PrimeVideo why is the walking dead randomly not working man you guys always spoils **** that we have paid for man
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Dan Corlett
(@dancorlettpixus) reported
@PrimeVideo can’t watch any walking dead on any device? Servers down? As other programs stream fine
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Cathy Ruyl
(@CathyRuyl) reported
@PrimeVideo Worst movie ever!
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B-Dusse
(@Dusse27) reported
@PrimeVideo The Worst Movie Ever Made
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Burt Likko 🇺🇸🇺🇦 Sláva Ukrayíni
(@burtlikko) reported
@PrimeVideo Well, that's Blair Witch Project and I thought it was an interesting filmmaking experiment. An improv, unscripted horror film is an idea with potential! What it needed was better camera work - some "shaky-cam" is fine but the audience shouldn't feel seasick like, all the time.
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Shola E From Trumann Arkansas
(@SholaE23) reported
@PrimeVideo fix my problem... I got twice with the same card in the same month...
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Katten
(@KattenEUW) reported
u guys stink, let me watch my prime video series AAAAAAAAAAAAAAAAAAAAAAAAAAAA @PrimeVideo @amazonprimenow it's been a week of my account being stuck low elo in an endless loop of errors
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Darnell Clayton
(@Darnell) reported
@AmazonHelp Thanks @AmazonHelp! Your web tech devs are already aware of the issue & the @PrimeVideo bug affects iPad but not iPhone (so I will be watching your shows on my iPhone). Thanks for replying back!
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ꜱᴘᴏᴏᴋʏ ꜱᴢɴʷⁱᵗʰℓσєу⁷⁷⁷
(@loeyASAP614) reported
@PrimeVideo the terrible blair witch project
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scooby 🦊
(@lyndyloobyloo) reported
@PrimeVideo error code 1061 on my screen, help pls!!
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E Maddox
(@E_MaddX) reported
@PrimeVideo constantly getting Error Code 7136, which means its on YOUR side and YOUR issue. fix your damn app. now.
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Natalie Porter
(@NataliePorter_x) reported
@PrimeVideo hi do you know of any issues with prime video at the minute? I've just tried using it but whenever I'm trying to choose a programme it's just automatically going back to my phones home screen and asking if I want to close prime 🤔
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Norma Baron 🪐 😷 💙
(@NormaBaron06) reported
@PrimeVideo Unable to access the tennis - or anything else on the TV platform. Is there a problem?
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Monty Nishimura
(@MontyNishimura) reported
@PrimeVideo WHY does this continue? I get a FreeVee ad, then it freezes for more than a minute with their logo. If I try to "resume" a movie, I get no sound and just a black screen with subtitles. FIX THIS!!! @JeffBezos
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Dami
(@Dami1190) reported
@PrimeVideo Are your servers down?
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LNiEa
(@lnieaO10) reported
@PrimeVideoIE My primevideo has been telling me that all videos are unvailable for weeks. I followed all the tedious troubleshooting and now it's telling me I am connected to a VPN when I am not. This is when I try to log on using my laptop. Working on TV. Your help/contact us
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SteveP117 🇺🇸
(@SteveP117a) reported
@PrimeVideo One of the worst movies ever, Blair Witch Project.
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The Hunter181
(@thehunter181) reported
Hello, @primevideoph @PrimeVideo After updating to iPadOS 16, I cannot download movies offline anymore. It is so annoying. I even subscribed to premium for this but it doesn't serve its purpose. Help, please!
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Rob Jones
(@Luckybob28) reported
@garethje60 @mac1point0 @ring_uk Yeah me too. Issue with Nest stat too. #nest #google and also #PrimeVideo
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IFreeze
(@IFreezeNO) reported
@AmazonHelp Yo, I am not able to recieve the two-factor code when I login to primevideo. May you help me?
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YourfavTVCritic
(@rOKCieMarvelous) reported
@PrimeVideo @heidiklum I don’t know, but I have work in the morning. I’m about to fall asleep.
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akeber
(@akeber21404) reported
@PrimeVideo Worst movie ever!!!!
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Richard Taylor
(@dicktayl40) reported
@JKCorden @BettyWho @PrimeVideo Nothing to do with this but I would like to say that you've sold your soul for that awful Vax song you did and hope you enjoy eternity in hell you fat pig.