Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/10/2026 09:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSpalding Crashing
United StatesLos Angeles Sign in
United StatesFargo Buffering
United StatesCedarcreek Crashing
United StatesAtlanta Sign in
United StatesWoodbury Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulWahabShari Sharifi | شریفی (@AbdulWahabShari) reported

    @PrimeVideo Help and Support HUMANITY Help the people of Afghanistan #StopTajikGenocide #BanTaliban

  • Lsnooker3 keiren (@Lsnooker3) reported

    @PrimeVideo why is the walking dead randomly not working man you guys always spoils **** that we have paid for man

  • DoItDudeInc Do It Dude | Marketing & Public Relations Agency (@DoItDudeInc) reported from Agra, Uttar Pradesh

    @PrimeVideo Help? I am traveling out of the country for 6 weeks and can not access my account chat with customer service and my indian number is not registered. My US number doesn't work here with SIM cards.

  • rOKCieMarvelous YourfavTVCritic (@rOKCieMarvelous) reported

    @PrimeVideo @heidiklum I don’t know, but I have work in the morning. I’m about to fall asleep.

  • dicktayl40 Richard Taylor (@dicktayl40) reported

    @JKCorden @BettyWho @PrimeVideo Nothing to do with this but I would like to say that you've sold your soul for that awful Vax song you did and hope you enjoy eternity in hell you fat pig.

  • akeber21404 akeber (@akeber21404) reported

    @PrimeVideo Worst movie ever!!!!

  • lnieaO10 LNiEa (@lnieaO10) reported

    @PrimeVideoIE My primevideo has been telling me that all videos are unvailable for weeks. I followed all the tedious troubleshooting and now it's telling me I am connected to a VPN when I am not. This is when I try to log on using my laptop. Working on TV. Your help/contact us

  • loeyASAP614 ꜱᴘᴏᴏᴋʏ ꜱᴢɴʷⁱᵗʰℓσєу⁷⁷⁷ (@loeyASAP614) reported

    @PrimeVideo the terrible blair witch project

  • badnetmask Mauricio Teixeira (@badnetmask) reported

    That thing @netflix and @PrimeVideo do when you're browsing their library, where the show/movie poster expands and contracts when you rover: that's horrible, and triggers a terrible motion sickness. Please, give us a way to disable it.

  • TFroehlig Tim Froehlig (@TFroehlig) reported

    @PrimeVideo terrible movie, camera shakes so much it's nauseating

  • errinspelling errin spelling (@errinspelling) reported

    Why is it that every time, we learn how to use #PrimeVideo on the t v , you change how to use it. are we the only people,who have problems. You need a degree & when you go backwards after scrolling through 100 movies, it always goes back to the beginning. @AmazonHelp

  • Sith_Moggie ᔕITᕼᗰOGGIE (@Sith_Moggie) reported

    I watched 'Bundy and the Green River Killer' last night on @PrimeVideo. It featured possibly the worst police chase scene I have ever witnessed on film!

  • Aadarsh83228238 aadarsh (@Aadarsh83228238) reported

    @neelalayssshoon @PrimeVideo Give me login id and password.I will enjoy too.

  • SteveP117a SteveP117 🇺🇸 (@SteveP117a) reported

    @PrimeVideo One of the worst movies ever, Blair Witch Project.

  • dancorlettpixus Dan Corlett (@dancorlettpixus) reported

    @PrimeVideo can’t watch any walking dead on any device? Servers down? As other programs stream fine

  • Muchintended muchintended 💙 (@Muchintended) reported

    @AidanDONOHOE5 @amazon Same problem - halfway thru season 6 last night then gone today. Are you going to add them back @PrimeVideo ?

  • LokiNY_ Loki (@LokiNY_) reported

    @PrimeVideo why would you move Recently Watched channels all the way to the bottom of the list? Did you ever think that maybe recently watched channels are those we view the most? Now I have to scroll thru endless channels I don't care about. Fix this or create a favorite option

  • MontyNishimura Monty Nishimura (@MontyNishimura) reported

    @PrimeVideo WHY does this continue? I get a FreeVee ad, then it freezes for more than a minute with their logo. If I try to "resume" a movie, I get no sound and just a black screen with subtitles. FIX THIS!!! @JeffBezos

  • IFreezeNO IFreeze (@IFreezeNO) reported

    @AmazonHelp Yo, I am not able to recieve the two-factor code when I login to primevideo. May you help me?

  • Dusse27 B-Dusse (@Dusse27) reported

    @PrimeVideo The Worst Movie Ever Made

  • CathyRuyl Cathy Ruyl (@CathyRuyl) reported

    @PrimeVideo Worst movie ever!

  • josh69530 Joshua McGrath (@josh69530) reported

    @PrimeVideo Terrible.

  • BellaDalmador BellaAndMe 🇬🇧 แอคเคาท์เก่าถูก suspended ค่ะ (@BellaDalmador) reported

    @PrimeVideo hi I’ve been watching the walking dead in the past 2 months with no problem till yesterday - suddenly said current unavailable and take me back to S1 ?! I’m on S7. Obviously got prime membership and from the UK.

  • Manclad82 Mr B🥊🕹 (@Manclad82) reported

    @PrimeVideo By far the worst movie I've ever seen,took me 7attempts to watch it as I kept falling asleep

  • sangie0808 Angie 🇨🇴🇺🇸 (@sangie0808) reported

    @PrimeVideo WORST MOVIE EEEEEEVER! That's the name I gave it...It STILL gets me so angry to remember I bought ticket to that movie. First and ONLY movie I ever regret going to see. Ok. Am done venting, am sorry... Real title: "Blair Witch Project"

  • joelbasson Joel Basson (@joelbasson) reported

    @DennyCloudhead 5. Why does Netflix, PrimeVideo, Disney+ not work in Quest Browser. Disney+ worked until last Thursday. Now no longer. 6. The OS/UI is fine for a console, but sucks for general purpose computing. Laser pointers? Come on.

  • Darnell Darnell Clayton (@Darnell) reported

    @AmazonHelp Thanks @AmazonHelp! Your web tech devs are already aware of the issue & the @PrimeVideo bug affects iPad but not iPhone (so I will be watching your shows on my iPhone). Thanks for replying back!

  • E_MaddX E Maddox (@E_MaddX) reported

    @PrimeVideo constantly getting Error Code 7136, which means its on YOUR side and YOUR issue. fix your damn app. now.

  • burtlikko Burt Likko 🇺🇸🇺🇦 Sláva Ukrayíni (@burtlikko) reported

    @PrimeVideo Well, that's Blair Witch Project and I thought it was an interesting filmmaking experiment. An improv, unscripted horror film is an idea with potential! What it needed was better camera work - some "shaky-cam" is fine but the audience shouldn't feel seasick like, all the time.

  • thehunter181 The Hunter181 (@thehunter181) reported

    Hello, @primevideoph @PrimeVideo After updating to iPadOS 16, I cannot download movies offline anymore. It is so annoying. I even subscribed to premium for this but it doesn't serve its purpose. Help, please!