Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (28%)
• Crashing (21%)
• Sign in (16%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Haddington	Buffering	42 minutes ago
Sydney	Sign in	4 hours ago
Bellevue	Sign in	11 hours ago
Middletown	Buffering	17 hours ago
Winter Springs	Buffering	20 hours ago
Barnet	Crashing	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin Krux Jacobs (@KruxJacobs) reported 3 minutes ago

  @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

• 
  pen ➐ (@penheadlary) reported 4 minutes ago

  @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

• 
  Jerry Wagner (@jerry_wagn81547) reported 4 minutes ago

  @Jack2LOneill @PrimeVideo It truly is terrible watched once 👎

• 
  #MJINNOCENT (@MJInnocentUK) reported 7 minutes ago

  @TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty

• 
  MZY (@MichalLepsik) reported 10 minutes ago

  @AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!

• 
  zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported 11 minutes ago

  @primevideo fix ur app please im trying to watch the boys

• 
  Mike B (@mburton43) reported 12 minutes ago

  @PrimeVideo How is that guy still working...and "we're" still watching him...Lord help us.

• 
  Ron Handley (@ronaldhandley) reported 13 minutes ago

  @The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.

• 
  Will, politically homeless once again (@spudhawg) reported 16 minutes ago

  @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.

• 
  sahithi (@sahithi0911) reported 22 minutes ago

  @priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna

• 
  ScorpionClaw (@ScorpionClaw) reported 26 minutes ago

  Nascar on @PrimeVideo is terrible. Whoever thought this was a good decision @NASCAR should be fired. The video stops, buffers, and pixelates. Gives me the perfect excuse to get up and stop wasting my Sundays.

• 
  LeafsAdge (@adge_16) reported 27 minutes ago

  @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

• 
  Panic! at the Sedition™ (@jteamjason) reported 28 minutes ago

  @AmazonMGMStudio @PrimeVideo Stargate fans are unconventionally passionate about this franchise. They’ve been waiting for a show like this for a decade and a half and it’s a hugely unforced error to blow them off like this. Reconsider this ASAP.

• 
  Accused Scot (@AccusedScots) reported 29 minutes ago

  @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

• 
  StoryMan-Jack (@sisk_ii) reported 32 minutes ago

  @nerd_cookies @AmazonMGMStudio @PrimeVideo It might be a blessing, look what they did with... Well everything. LOTR, Wheel of Time, Witcher, Star Trek, Star Wars... I cannot even watch old stuff because they destroyed all this so badly. Even West World a series based on an old SciFi Movie. Broken, like their minds.

• 
  AL The Governor!! (@alanbarcoff) reported 32 minutes ago

  @kevp720 @SportsonPrime @PrimeVideo Being a body language expert is a specialty line of work, corporations have hired me to size up certain potential employees, and they rely on my expertise, to give them the right answers. Reese is a bum sadly and EVERYTHING she does is in advanced orchestrated. Thank you.

• 
  CS (@GreenDevils69) reported 33 minutes ago

  @PrimeVideo #SaveStargate Or maybe my AmazonPrime is soon Broken

• 
  Stephan Hawking (@naphtyuzamaki) reported 33 minutes ago

  @PrimeVideo just buy the sub, but when I do scroll long it just come to top automatically n it just irritate me , Ps my phone is latest in market so no hardware issue

• 
  The Red Mane (@red_maneSC) reported 36 minutes ago

  @AnthropicDualiT @PrimeVideo Amazon's biggest issue is thinking the "hardcore" or "original" fanbase isn't enough. It needs to appeal to "non fans" as well. Pretty sure they said something similar about another show but i can't remember which. "We want it to appeal to more than just the fanbase."

• 
  human being human (@bazanovic) reported 38 minutes ago

  @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

• 
  Lisa Upperman (@lisa_upperman) reported 43 minutes ago

  @bobpockrass Sound mix on the @PrimeVideo broadcast is not working.

• 
  Sharks Stark (@AlexisH24425385) reported 44 minutes ago

  You are doing the worst thing ever @PrimeVideo @AmazonMGMStudio if you do not do this carefully you will kill this franchise 😒

• 
  Little Fan (@LittleF13678220) reported 51 minutes ago

  @1Nerddragondad @LVMandM9onPrime @PrimeVideo No one forces ypu to watch it, no one forces you to comment here, so this **** problem is on you only.

• 
  Ashaman (@_Ashaman) reported 51 minutes ago

  This is the worst thing @amazon has done F#ck you @JeffBezos @PrimeVideo

• 
  Karim || كريم (@karimmrahman) reported 53 minutes ago

  @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

• 
  Nida Inamdar (@inamdar_nida) reported 56 minutes ago

  @PrimeVideo worst dubbing and sound of Game changer (Hindi) @AlwaysRamCharan

• 
  jesus jones jr (@mexillentJunior) reported 57 minutes ago

  @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

• 
  AZHSPRIN (@AZHSPRIN) reported 58 minutes ago

  @PrimeVideo fix your blurry feed of the Fever basketball game!

• 
  Al Milliron (@AMilliron42) reported 58 minutes ago

  @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

• 
  Ace Burton (@AceRumble) reported 59 minutes ago

  @kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.