Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/17/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLeighton Buzzard Sign in
United StatesDetroit Crashing
United StatesBellevue Sign in
United StatesLa Vergne Buffering
United StatesPhoenix Sign in
United StatesDallas Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MensShedShirley Shirley Men’s Shed (@MensShedShirley) reported

    @PrimeVideo I cannot watch the Cincinnati tennis via my @sky box (app) this evening. It worked last night, but no live matches will play tonight? Is there a problem? Works fine on iPad and on an old Sony TV.

  • DanieltheWuff Just Wolf (@DanieltheWuff) reported

    @PrimeVideo I'd probably only watch this for the effects and costume work...there's nothing else that this series can provide.

  • rayllastorm paula #SaveTheWilds (@rayllastorm) reported

    @Wildsfan8 please @PrimeVideo you can still fix this!!! #SaveTheWilds #RenewTheWilds UNSINKABLE 8

  • Nataliepickstoc Natalie Pickstock (@Nataliepickstoc) reported

    @kyle_jordon91 @PrimeVideo @PrimeVideo literally having the exact same issue 😡

  • starbuxman Josh Long (@starbuxman) reported from San Francisco, California

    Hi @PrimeVideo I love the new UI on Apple TV. With one exception: the scrubber - to move from one point in the video to another has been and continues to be terrible. Please revert this fairly recent change?

  • NateTheScot Nate The Scot 🖤🤍💜 (@NateTheScot) reported

    @PrimeVideo No thanks. I don't want to see a legendary writer's work co-opted by cultural vandals and ******* morons who think skin colour matters more than a legacy of nearly a century.

  • traveljunkie59 traveljunkie59 (@traveljunkie59) reported

    @lincdoug40 @LeagueOnPrime @PrimeVideo Someone has trouble understanding history. Sad

  • fren74 Deangirl74 (@fren74) reported

    @PrimeVideo Ryan isn't going to call anymore....no problem!

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @PrimeVideo can’t get the live tennis to work today. I press watch live and it loops back to previous page. Is there an issue? Thanks

  • decentstevens1 Steve R (@decentstevens1) reported

    @primevideo Sort your live Tennis feed out It’s not working on Smart TVs

  • Aized10 Aiz (Brazen *****) (@Aized10) reported

    @PrimeVideo are you having technical issues, unable to watch live tennis but can watch replays. What’s going on? Are you going to make a refund for lost time ?

  • taghaas Wilson Gibson (@taghaas) reported

    @JarinDg @PrimeVideo Folklores are made to be broken. look at GOD's lore. Nowadays no one cares about it anymore.

  • ObviouslyWlw Obviously I'm tired (@ObviouslyWlw) reported

    I'll get some sleep and I'll try to bring you more stupid tweets later. Don't forget the real enemies are the streaming platforms not the people trying to get their show back. Btw we still broken up @PrimeVideo #RenewTheWilds #SaveTheWilds Unsinkable 8

  • MrsAHopkins Amanda Hopkins (@MrsAHopkins) reported

    You can’t tell me that @PrimeVideo didn’t get the idea for #CosmicLove from An Astrological Guide for Broken Hearts. Even the intro and voice over is so close.

  • akky3002 Ashok K Gupta (@akky3002) reported

    @PrimeVideo Amount charged in Vodafone bill, but my subscription is not working. Got no way to get it addressed, hence twitting. Please get it resumed ASAP.

  • Q64138 Q64138 (@Q64138) reported

    @Alpha_Feet_4U @PrimeVideo It is awful.

  • drew95ca iPHONE cYBORG X2 (@drew95ca) reported

    I like @amazon+prime, @PrimeVideo but you HAVE to cancel other Amazon accts or in other country BECAUSE ALL ATTEMPTS TO SIGN IN TO YOUR prime ACCOUNT will bring you to non prime accts..U will be slammed w “free” trial offers for “prime “ and u will fall for it. #busy #fixthis

  • skidazzle Joanne D (@skidazzle) reported

    @PrimeVideo Great show. Only issue was the cgi baseball. It was very distracting.

  • addyvonglitz addy💜 (@addyvonglitz) reported

    @PrimeVideo on my mobile app i'm not allowed to rent or buy movies. help?

  • Duzza96 Duzza (@Duzza96) reported

    Anyone seen Moonfall on @PrimeVideo ? I just think it’s so awful. The script is almost “too” predictable which is what kills it for me. The premise is interesting but I think spoiled by bad scripting and direction. No scene really links that well. The edit is poor imo.

  • andyb505 andrew b 🇺🇦 💙 (@andyb505) reported

    @PrimeVideo I cannot watch the Cincinnati tennis via my @sky box (app) this evening. It worked last night, but no live matches will play tonight? Is there a problem? Works fine on iPad and on an old Sony TV.

  • FrascellaMovies John Frascella (Movies) (@FrascellaMovies) reported

    THE TERMINAL LIST isn’t terrible - maybe like a 5.5 or 6 outta 10 for me? - but I watch it and I’m thinking, “Why is THIS the project Chris Pratt chooses out of everything on the table?” #tvtime #Amazon @PrimeVideo #film

  • CristopherTruth Jer-Z Jaguar (@CristopherTruth) reported

    @PrimeVideo Way to ruin Tolkien's work 👍🏻👍🏻

  • MovieCraze_AJ A.J. (MovieCraze) (@MovieCraze_AJ) reported

    @PrimeVideo Hope it’s available in Dolby Vision! Because Wheel of Time’s generic HDR10 looked awful.

  • CrusaderDD Crusader (@CrusaderDD) reported

    @jazztown @PrimeVideo @LOTRonPrime No. We’ll always have the books. Tolkien’s work will live forever. Amazon’s trash is just the end of Middle Earth films.

  • Antiamazon1296 The Rings of Poo (@Antiamazon1296) reported

    @PrimeVideo terrible

  • LaLaTvObsessed lala (@LaLaTvObsessed) reported

    @PrimeVideo I’m really having problems with anything playing on my Fire stick. Prime itself is working on Xfinity for me, but I can only access my #ParamountPlus channel with the Fire stick and nothing will play today. I did updates just a couple days ago. What else can I do?

  • JumboWizard Kalind R. McDayt (@JumboWizard) reported

    @PrimeVideo That music doesn't work. It's like someone used ai to pick parts of songs and mashed them together. It's not good

  • WorgerAlison Alison Worger (@WorgerAlison) reported

    @MrBaggyBush Many others have the same problem on Amazon forum @primevideouk @PrimeVideo

  • Danarrob RomCommunist (@Danarrob) reported

    I adore #ALeagueOfTheirOwn, but watching it has reminded me why I rarely watch @PrimeVideo content. The app interface and UX is god awful.