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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Bognor Regis Video Quality 9 hours ago
Jacksonville Buffering 15 hours ago
Saint Helena Sign in 15 hours ago
Irmo Crashing 16 hours ago
Charlotte Playback Issues 19 hours ago
Leeds Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChromeHeater23
    GH23 (@ChromeHeater23) reported

    @JamieKennedy @PrimeVideo you're most offensive work, is son of the mask. what a piece of **** movie

  • MeowdyCrodie
    LeAR77 🇸🇴 (@MeowdyCrodie) reported

    @NBAonPrime @PrimeVideo Nasty work

  • RandomParkShots
    Random Park Shots (@RandomParkShots) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo You cry about the work **** but use the word Brit, both are a shortened version of the country of origin that has typically been used in a derogatory way for a long time Start being better

  • DanStreetmenti2
    Dan Streetmentioner (@DanStreetmenti2) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo Such a pity that you are a rabid antisemite You have not issue with Jews but support those who want a second Holocaust Hard pass mate

  • T_Untouchable7
    TheUntouchable (@T_Untouchable7) reported

    @MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?

  • _Steve_B_
    Stevø (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • MadeOnChinatown
    Victor 🕊 (@MadeOnChinatown) reported

    Had to let my job know im doing zero work while im there cause ill be watching @TheBoysTV and @InvincibleHQ as soon as they drop at 2am on @PrimeVideo

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • UncleDaddyI
    Uncle Daddy (@UncleDaddyI) reported

    @PrimeVideo Ghana can’t Sign up due to reasons I do not know but I am unable to verify my phone number Kindly fix this asap

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

  • igorGEarth
    igor G (@igorGEarth) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo As long as your not some Islamist and you adopt western values we have no problems with you otherwise **** off

  • bcav1976
    Kbali (@bcav1976) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo No one has a problem if you live anywhere and be loyal to the country that you live. That is what is missing, always looking for ways to exploit or pushing your regressive religious practices and mindset not able to adapt and progress.

  • MerleWillieWay
    Curly Bill (@MerleWillieWay) reported

    @nonchvlvnt__ @JamieKennedy @PrimeVideo Fix your culture and shut ******** up boy

  • porkybucek
    porky bucek (@porkybucek) reported

    @PrimeVideo People that enjoy this show need to be thrown in a work camp

  • kdi_umg
    KDI (@kdi_umg) reported

    @JamieKennedy @PrimeVideo Clout chasing lol ain’t nobody had problems with you lol

  • foolmeonce1984
    foolmeonce (@foolmeonce1984) reported

    @MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.

  • TezM87
    Me (@TezM87) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo Hope it’s not a comedy because you’re ******* awful at that

  • CricFootTenCine
    Delightful Derek (@CricFootTenCine) reported

    @clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices

  • dos9th
    Dave Joestar (@dos9th) reported

    @JamieKennedy @PrimeVideo Robert Downey jr got no pushback because he was funny. You aren’t, just be funnier/talented & it wouldn’t be a problem

  • ItsEkknath
    Mr. EJ (@ItsEkknath) reported

    Hey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.

  • 9f8a02e25f71487
    The English Atheist (@9f8a02e25f71487) reported

    @GuzKhanOfficial @rizwanahmed @PrimeVideo Quite ironic crying about a abbreviation for a country that literally created because multiculturalism doesn't work, A country which has blasphemy laws While crying about you belong on a island of bastards Truth is is you use Legitimacy distinction prejudice, you don't belong

  • CountessAu
    MyBrainHurts🍸 (@CountessAu) reported from Hobart, Tasmania

    What a useless effing crunt of a streaming app @PrimeVideoAUNZ @PrimeVideo is. Cancelling my subscription. Get an 8 year old to fix it.

  • DonMega007
    Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported

    @FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.

  • NatalyaRuslan_
    Natalya Ruslan (@NatalyaRuslan_) reported

    @FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.

  • Citrous
    Citrous 柑橘屬 (@Citrous) reported

    @Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.

  • Cooky_myster
    cookie (@Cooky_myster) reported

    @PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • Hunterkillerst2
    THESPYHUNTER (@Hunterkillerst2) reported

    @PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.

  • JackMcScumbag
    Jack McScumbag (@JackMcScumbag) reported

    @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

  • tsmith4741
    Tim Smith (@tsmith4741) reported

    @SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.