Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/30/2025 20:15

November 30: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChicago Buffering
United StatesPalm Beach Gardens Buffering
United StatesMadison Sign in
United StatesSanta Claus Sign in
United StatesWake Forest Playback Issues
United StatesAnchorage Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TJ_Safrit TJ Safrit (@TJ_Safrit) reported

    @disneyplus after hours of hold time and working with your customer service team, our app is still not working. No issues with @netflix nor @PrimeVideo. We need this fixed.

  • walsh_packard Packard Walsh (@walsh_packard) reported

    @PrimeVideo Nah. Got four episodes into season 2, and I'm good. The moment the supplemental material said Taxi Driver is about "white male privilege," I realised what kind of awful people are behind this show.

  • Spidero Spidero (@Spidero) reported

    @decider @PrimeVideo It was terrible. Skip it.

  • claws0ff claws (@claws0ff) reported

    @TheCardinalArts @gonzalez0jonat1 @PrimeVideo Doppelgänger being used as grossout material several times in m/m interactions. They used them as shock material and it made the whole thing seem terrible. Gecko was the only gay guy who was slightly normal, although they made him partake in fetishy **** too

  • 420Squares 420Squares (@420Squares) reported

    @dankness3 @AppleTV @PrimeVideo ******* Jon Ivy’s worst design. Worst POS in every way. Yesterday, while sleeping I rolled over it & I woke up & was subscribed to Apple TV+. Its as bad as the Apple TV is good. Break it or lose it, you’re out $60. Dude you triggered me. I gotta go see my therapist tomorrow.

  • knowthyself_0 ரசிக்கின்றேன் உலகை (@knowthyself_0) reported

    @PrimeVideoIN Please follow this below issue team @PrimeVideo Issue: search options in Amazon prime video is very tough. Please change the UI design in both mobile and smart TV's. Really very difficult to find the movie names.

  • Liberty78649011 Liberty (@Liberty78649011) reported

    @ThePatsGazette @PrimeVideo fix this now!

  • joelrainey Joel Rainey. ن (@joelrainey) reported

    Hey @disneyplus why does your streaming service skip, freeze ET al every time I try to watch? @netflix @PrimeVideo work fine so it’s not my ISP.

  • JessyWi84079024 Jessy Michelle (@JessyWi84079024) reported

    @PrimeVideo Never even heard of it but it seems from the comments that’s it’s disappointing I’m guessing the twisting didn’t work right

  • alefnull 【ΔLΞF】 (@alefnull) reported

    @Im_just_Mangle @Regnartterb @PrimeVideo lol i just can't help myself when people "don't care" so hard they decide to actively post about not caring.

  • joe_dowling Joseph (@joe_dowling) reported

    @PrimeVideo I'm paying for your service and it doesn't work.. can you sort it out? Sound

  • R484453 Radix (@R484453) reported

    @2ndSTGTRBNBLD @PrimeVideo Lol, I don’t know if Twitter is just broken or is completely biased.

  • R484453 Radix (@R484453) reported

    @2ndSTGTRBNBLD @PrimeVideo Well it’s kind of a joke because I actually liked the ending of season 2. But making a mediocre movie or show woke is a good way to protect it from universal criticism. Take Captain Marvel for example, probably the worst marvel movie since Thor Dark World.

  • zotikz zotikz #ncr (@zotikz) reported

    Can someone help me out. There is a TV show on @PrimeVideo and I don't know what it's called. Its about meteors hitting the earth and they family needs to get to a bunker, anyone know what it's called?

  • newscaster Kimberly Lancaster (@newscaster) reported

    I would fire the person who wrote @petersarsgaard’s bio for “The Lie” on @PrimeVideo. On top of being one of the worst bios I’ve ever read (not counting any other bio on #PrimeVideo) the #punctuation is an abomination.

  • web_onado spd (@web_onado) reported

    @PrimeVideo hi...some website, forum, that can help me?, I need to unblock my account 😥😥

  • Jbeemo1 Jbeemo (@Jbeemo1) reported

    @CorusPR @PrimeVideo I have an idea! Let’s spoil the end of Vikings season 6 by placing ADS for future episodes... wait for it... during early episodes!! Oh, wait, you’re already doing that? My bad. Keep up the great work. #Spoiler #fail #facepalm

  • ShireenFarkhoy Shireen Farkhoy (@ShireenFarkhoy) reported

    Hi @PrimeVideo I’ve been charged for prime when I cancelled the service in error. Who do I speak to please?

  • buyCoyaplants Chi Goddess✨🌿💛 (@buyCoyaplants) reported

    I pay for HBO on @PrimeVideo but can’t use that login for HBO Max???? Wtf.

  • ScottZalkind Scott Zalkind (@ScottZalkind) reported

    @2ndSTGTRBNBLD @PrimeVideo You. Replied. To. My. Tweet. That. Was. Directed. At. No one in particular. 😳 Seek help.

  • alefnull 【ΔLΞF】 (@alefnull) reported

    @Im_just_Mangle @PrimeVideo i did like the concept as well, but found myself similarly put off by the "misery porn" of it all. i didn't have any problems with the writing it acting or anything. just felt like a generally miserable show, and that's not something i'm particularly interested in.

  • dankness3 WIll jaffe (@dankness3) reported

    Someone needs to make a supersized remote like the size of an iPad cuz this **** is not working for me @AppleTV @PrimeVideo

  • sogoldensolo Re-Education Case #321 (@sogoldensolo) reported

    @PrimeVideo Hey I'm missing the Clarence Thomas documentary on my streaming. Can you help me fix it?

  • ScottZalkind Scott Zalkind (@ScottZalkind) reported

    @2ndSTGTRBNBLD @PrimeVideo I have no idea who you are, and I never even mentioned you much less insinuated anything about you. It’s like I walked into a crowded room and yelled, “hey fascist!” and you turned around and said, “yes, can I help you?” Weird.

  • runewake2 Sam Wronski (@runewake2) reported

    Where do you report bugs with the @PrimeVideo player? It's very broken on Edge.

  • pata_reyes abraham reyes (@pata_reyes) reported

    @PrimeVideo A disaster, awful series, skip it

  • Augusti76310381 Augustine Hawkins (@Augusti76310381) reported

    @AmazonHelp No, but why should i anyway ? as i said nothing's changed i just went to sign in and some new password appeared, you're the ones making it difficult not me, i'm not going to spend time on this, i'll get what i need elsewhere. I'll cancel my @PrimeVideo later too.

  • jbeholland jb holland (@jbeholland) reported

    @amazon Lied to my state's unemployment office telling them I quit my job when I didn't. Now I have to move out of my home tomorrow, losing my car, my phone turned off, and the list goes on and on.... Such a shame and im broken.... physically and literally @PrimeVideo @AmazonHelp

  • FFinkelstone Fred Finkelstone (@FFinkelstone) reported

    @RitaPanahi @PrimeVideo Amazon is the worst.

  • CourtTheGypsy Court Net (@CourtTheGypsy) reported

    @PrimeVideo take off #SharkExorcist that is THE WORST MOVI- NOT EVEN CALLING IT A MOVIE - OF ALL TIME. NOTHING MADE SENSE