Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/31/2026 16:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Mateo Playback Issues
United KingdomLeeds Crashing
United StatesMinneapolis Crashing
United StatesCoraopolis Crashing
United StatesMundelein Buffering
United StatesArgyle Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @PrimeVideo @SavageXFenty When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • FatedFadeWalker FatelessFadeWalker (@FatedFadeWalker) reported

    @PrimeVideo WTF is up with your streaming service? Any time I try to FF or rewind, or use the "skip intro" feature it crashes...and before you say it's my internet. ITS NOT. No other streaming service I use has this issue. For what I pay, it should work!!

  • Downspout2325bp Fact Wacker (@Downspout2325bp) reported

    @PrimeVideo Terrible - typical, predictable H-wood.

  • mightyQUlM 👌🏿 (@mightyQUlM) reported

    @PrimeVideo you’re new style app for tv is pants. Slow and terrible navigation.

  • GettysburgEdris Edris (@GettysburgEdris) reported

    @PrimeVideo Thanks to the latest app update, I cannot watch any program on FreeVee on my iPad. This is very frustrating. Please fix!

  • 66_11Lolotte Lolotte 66-11 (@66_11Lolotte) reported

    @DailyRoP @PrimeVideo The commentaries under the video are just awful !

  • CamCassidy Cameron Cassidy (@CamCassidy) reported

    @PrimeVideo is absolutely amazing, the speed as which they deliver can solve any issue very quickly. Schedule deliveries like toilet paper, paper towel, garbage bag, etc when cleaners arrive.

  • chickadeeALOTO Chickadee (@chickadeeALOTO) reported

    @AmazonStudios @LeagueOnPrime @PrimeVideo Is it just me or is this tweet not quite landing right? Representation does matter, of course. We certainly understand that as a community, but when you toy with a marginalized fan base for 4 months and choose not to recognize the quality of this drama, ignore the salient….

  • AyreWolf Col. Patrick Montgomery (@AyreWolf) reported

    @PrimeVideo aMazon sucks never can log in most of your call center staff cant speak English, your data servers cant remember customers info thanks but no thanks.

  • militarymom4evr Joanna M. Camacho (@militarymom4evr) reported

    @PrimeVideo Dammit didn't thinkbi cry but I did . All the hard work . The years into OPPY living out there alone aging and falling apart alone .And all those pictures shared. Felt like I was there through all this and the Goodbye hit the feels.

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @PrimeVideo @SavageXFenty When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • ktb76 kate brunning (@ktb76) reported

    @PrimeVideo purchased movie rental yesterday but it kept cutting out after first ten minutes no issues with other apps and not had issue with prime before. Has to purchase on Now tv in the end. Do you reimburse?

  • JULIEMANNWINE JULIEMANN (@JULIEMANNWINE) reported

    @JuLlewellyn @PrimeVideo There is a geo-issue but yeah. If it doesn't break you, get therapy.

  • WPKCentre Kim Yong-nam (@WPKCentre) reported

    @AmazonStudios @LeagueOnPrime @PrimeVideo Why no representation of your war crimes? Terrible platform.

  • ogalotrebor Roberto Lago (@ogalotrebor) reported

    @ThePeripheralPV @PrimeVideo Face ID doesn’t work when your eyes are closed. #ThePeripheral

  • Lionsmaul maebysomeday (@Lionsmaul) reported

    @PrimeVideo @amazon you lied to us. You told us that when we buy a digital copy of a film or tv show it was like owning a physical copy. Any #classactionlawyers want to help me?

  • AzizahMoussa zizi_mouse57 (@AzizahMoussa) reported

    @PrimeVideo Hi Arabic language and its translation doesn’t work on my NIKAI MONITOR , what is the solution for this problem

  • SteffenScott2 Steffen Scott (@SteffenScott2) reported

    @PrimeVideo Why is your original content so glitchy? Everything else streams fine. But the Devils Hour and Peripheral glitch so bad I can't watch them.

  • schlix_gawd Uncle Dev (@schlix_gawd) reported

    The video player on the @PrimeVideo app is awful

  • GregardoVinci Gregardiáa (@GregardoVinci) reported

    @ThePeripheralPV @PrimeVideo Does this mean Tommy helped tie up lose ends too early without being rewarded a reward packet from persons of important interest. O Tommy. Someone please help this man get his boots off and please someone get him a comfy chair with a beer.

  • cpdispatch Diane Neville (@cpdispatch) reported

    @PrimeVideo could you maybe stop freezing up every time I try to skip your self promoting commercials?!? Beyond annoying to be forced to watch them. Don’t bother trying to click on “skip.” Error message every time.

  • HawkeyeRoad Danny (@HawkeyeRoad) reported

    Beyond frustrated that I cannot just add @paramountnet to my cable plan. Tried through @Xfinity and it's an utter joke. I"m going to wind up paying $4 an episode through @PrimeVideo because I have no other options. If anyone else can help me out? I'd appreciate it. Thanks.

  • miamimay2 miami may (@miamimay2) reported

    @PrimeVideo @hayu why’s the subscription I’ve paid for not working? #rhop s7e8

  • ddimmitt1 Kathy Dimmitt (@ddimmitt1) reported

    @PrimeVideo Terrible!

  • JustNordia N (@JustNordia) reported

    So riches is about to be that show @PrimeVideo this based off the trailer but quality

  • robl Rob Lowcock - @robl@mstdn.social (@robl) reported

    @lionsgateplusuk @PrimeVideo @Counterpart_STZ The series isn't available to download anywhere in the UK, and appears to have been removed with no notice. This is exactly the sort of service problem that streaming services were supposed to avoid.

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @SavageXFenty @PrimeVideo When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • StellaPolaris16 Stella Polaris (@StellaPolaris16) reported

    @theJeremyVine @PrimeVideo @ITNProductions It must be a cultural issue. I forced myself to watch both parts but found the program slow, even slightly boring. And no, I do not watch American TV but French, Swedish and Italian.

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @SavageXFenty @PrimeVideo When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • Downspout2325bp Fact Wacker (@Downspout2325bp) reported

    @PrimeVideo Awful movie Turned off after 15 min