Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Crashing (21%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Buffering | 35 minutes ago |
 Ava
|
Buffering | 10 hours ago |
 Simcoe
|
Crashing | 11 hours ago |
|
Melbourne
|
Buffering | 12 hours ago |
|
Lakeland
|
Playback Issues | 13 hours ago |
|
Jacksonville
|
Playback Issues | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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⚔️🏴☠️W🏴☠️⚔️ (@TheGrayWolf88) reported@TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.
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Shaileshh (@Shaileshh__) reported@JioHotstar is worst OTT app. Best one is @netflix than @PrimeVideo ...
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OKC ARE TERRORISTS (@ChefDozy) reported@NBAonPrime @PrimeVideo Fix your ******* website wtf
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sesh59 (@BloodRiversMoon) reported@kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn
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Michael Orpen (@Section1ohFro) reported@NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!
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GeorgiaBoy431 (@GABoy431) reported@TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +
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C. Mike Rack 🤪 (@fewleopard3949) reported@RollingLoud WHATS GOING ON I CANT SEE THE STREAM ON PRIME NOW WTFFFF @PrimeVideo GET YOUR SERVERS BACK ON TF
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Dani Rojas (@2KMVP) reportedOk @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?
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Black Metal Chauvinist (@EeyoreAngry) reported@Grunt2A @PrimeVideo Completely agree. The moment I saw a naked man going up another man's *** I knew right there it was Jewish goy slop... And sure enough, I looked, and Seth Rogan is a producer. I can't imagine how awful it's become.
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Jake DeGood (@jake_degood) reportedMaybe it is just my TV, but the @cavs game on @PrimeVideo is really weird quality or picture..sort of choppy
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Deco Diva ☮ (@AntiquesDeva) reported@PrimeVideo **** your stupid 'go ad free' bait and switch BULLSHIT ... and your stupid platform sucks to cast to a TV ... no ******* way would I pay for that terrible quality, nor, fall for the stupid switch.
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Rj Nadroj Tlaw (@Mr_ShowOut15) reported@PrimeVideo quality is ***
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Sams4allyall (@sams4allyall) reported@therealKripke @TheBoysTV @PrimeVideo People are hate watching…. To see how ******* stupid, retarded and ****** the show can become. Its compelling like a car crash It’s The Room II **** you, lol
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Amateur Investor (@InvestorRohit) reported@PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.
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SL_ (@SL_9009) reported@PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue
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Touchdown Detroit Lions (@TD_DetroitLions) reportedGreat job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍
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Craig Meldrum (@vision150) reported@Rob_Shenanigans @amazon @PrimeVideo If it’s any consolation, there’s no level of video quality that makes this team look any good
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Stefano (@Stefano_Cellino) reported@PrimeVideo Worst season so far folks
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𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported@JoeNo94 @PrimeVideo Such a quality show
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Ode's rules ! (@beodegard) reported@PrimeVideo Are there issues broadcasting NBA tonight 🤔
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A M B E Z Y (@bezy_bby) reported@PrimeVideo yall need to get **** together. Can’t watch the game because of your errors
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Julio Diaz (@judiazm) reported@CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo
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The Paintress (@XMajorasRe) reported@TheBoysTV @PrimeVideo The last 2 episodes should release early on time, like at least 2 hours early😭, the release is always on midnight and always when i'm in work the next day, the spoilers are everywhere!! #theboys #primevideo
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Daniel Aldis (@aldis_daniel) reported@PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.
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Pranish (@Pranish_24x7) reportedDear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?
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Michael Kraabel (@kraabel) reportedDear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?
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Ryan (@M7_Reaper) reported@PrimeVideo Its worse than S04 and S04 was the worst season of the show.
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thehopefulpatriot (@hopefulpatriot7) reported@PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.
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Robert Wayne (@RWayne_68) reported@CryptoAuhsoj @GavinVincent @PrimeVideo Someone keeps projecting their own mommy issues. You poor thing.
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Duseklj (@LOUISDd23256) reported@NBAonPrime @PrimeVideo Terrible series