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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Neufchâtel-Hardelot Video Quality 7 hours ago
Traunstein Buffering 9 hours ago
Istanbul Playback Issues 2 days ago
Fairfield Playback Issues 2 days ago
Jeffersonville Buffering 2 days ago
Berlin Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • billstencel
    bill stencel (@billstencel) reported

    @NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • Car0sell0
    Dominic C (@Car0sell0) reported

    @PrimeVideo sound quality of the @cavs broadcast is absolutely horrible

  • TxNativeP23
    TexasNativePatriot (@TxNativeP23) reported

    @AmazonMGMStudio @PrimeVideo You gotta work on the joist Big BULL!

  • Brad12246
    Brad1122 (@Brad12246) reported

    How far down in the announcer basement did @PrimeVideo reach for Eric Collins and Dell Curry. This game with the @celtics and @sixers has been a terrible broadcast. These two are clowns 🤡🤡🤡🤡🤡

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • RealWANGHAF
    WANGHAF (@RealWANGHAF) reported

    @NassVon @sickaqua @PrimeVideo Maybe based on recent ratings people aren’t interested in the content being produced with POC leads. Mostly because of bad directors and casting I’m not saying they cant act. Not everything is a race issue, you make what brings in the money. Studios don’t do this stuff 4 fun

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • a1der76
    Adam Wunder (@a1der76) reported

    @PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • essex_keith
    KEITH ︻デ┳═ー (@essex_keith) reported

    @PrimeVideo can I have some help please you've taken money out of my account

  • lhj9ve
    ./ (@lhj9ve) reported

    @PrimeVideo please fix your app I want to watch my show

  • bbiehl
    The Biehler (@bbiehl) reported

    @PrimeVideo fix your audio! Such a joke.

  • haleemarry
    Mischief Managed 👣 (@haleemarry) reported

    fix your app ***** @PrimeVideo @amazon

  • CurrentLoud
    Generational translator w/ 29,683 others (@CurrentLoud) reported

    @DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • Alister02769896
    Alister (@Alister02769896) reported

    @UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever

  • EB21122
    Eric (@EB21122) reported

    Why won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • arnieponceplace
    Arnie Ramirez (@arnieponceplace) reported

    @PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.

  • Jkostvstheworld
    Jason K (@Jkostvstheworld) reported

    @PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.