Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Sign in (25%)
- Buffering (23%)
- Crashing (19%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 1 day ago |
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Playback Issues | 2 days ago |
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Crashing | 2 days ago |
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Buffering | 3 days ago |
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Sign in | 4 days ago |
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Playback Issues | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kat (@KStargateFan) reported@broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.
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Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
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frank favaro (@frankfavargamv) reported@GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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Ron (@ronshim32) reported@PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it
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J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
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Mr. Burley (@FishKayaker) reported@PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.
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xyLOGIX, LLC (@xylogix) reportedCmon @PrimeVideo videos won’t load in the iPhone app fix it
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pão de fo (@Tempowrario) reported@blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.
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Suze (@getrhythm195) reported@PrimeVideo Worst actress alive.
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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Doomscroll Wizard (@doomer_wizard) reported@PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate
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Ayurovedic (@ayurovedic) reported@JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5
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_ (@dgwilliams3d) reportedNot surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate
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The Blue Junkies (@TheBlueJunkies) reported@chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch
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Timothy Phillips (@Timothy96052831) reported@AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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TennisMamba (@TennisMamba) reported@pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!
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THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported@PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show
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Save Stargate (@SaveStargate198) reported@AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous
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Paul Dilger (@paulidilge) reportedwtf is all this ad crap on my paid for subscription #primevideo #reacher? Terrible for suspense flow and a massive turn off #fail
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Mark Larson (@mark_larso21217) reported@AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate
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Venugopal Jakhotia (@venuugopal) reported@PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Ronald Marcano (@RonaldM40196867) reported@PrimeVideo For those of us who have to work, it never started at all.
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Cassie (@cassieblitz) reported@PrimeVideo youve dropped Reacher episode 5 and it won't stream Fix your stuff guys, were not paying for a broken streaming service
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ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported@Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more
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Cheluvahar (@CurtMuck) reported@LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.
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Umesh (@ammanor_umesh) reported@PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?