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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
DeWitt Buffering 1 hour ago
Betim Sign in 1 day ago
Melbourne Buffering 2 days ago
Poplar Buffering 3 days ago
Lakeville Buffering 4 days ago
Puebla Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡

  • 1x_Michelle_x1
    Michelle (@1x_Michelle_x1) reported

    @giris4u @PrimeVideo These are not fans of Tolkien's work. Most of them have probably never read a book in their lives.

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?

  • Critica93610315
    CriticalThinking (@Critica93610315) reported

    @PrimeVideo Fix the app. It's been crashing for the last month. Did you hire the dev team that made the @hbo app?

  • dudcentral
    ami ☆ (@dudcentral) reported

    @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

  • TheActiveHourP
    The Greatest Sports & Movie Fan (@TheActiveHourP) reported

    Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • TLanokia
    Alistair 🐆 (@TLanokia) reported

    @PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • AvinashaSharma
    Avinasha Sharma (@AvinashaSharma) reported

    Just wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • BrandonLeeDbson
    Brandon12121997 (@BrandonLeeDbson) reported

    Has anyone having quality issues on Prime video? @PrimeVideo

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I stop watching over the top, unrealistic tough guy movies/shows a long time ago 2 dimensional garbage

  • switchblade363
    SWITCHBLADE (@switchblade363) reported

    @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

  • MayorXforever
    Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported

    @adakaboro47 @PrimeVideo @offcampusonpv E nor go work

  • fjordfloki
    floki (@fjordfloki) reported

    @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • BMatthews86
    Mike (@BMatthews86) reported

    @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

  • mq_iitg
    MQ Laboratory (@mq_iitg) reported

    @LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service

  • fourmclren
    ‎☾ (@fourmclren) reported

    @Vale_391 @PrimeVideo @AmazonMGMStudio not finishing an adaptation where you can’t even go to the book to finish the plot yourself is sick work

  • mallett_kieran
    Kieran Mallett (@mallett_kieran) reported

    @PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate