Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 11:40 AM EDT	0	0
Apr 29, 12:00 PM EDT	0	0
Apr 29, 12:20 PM EDT	0	0
Apr 29, 12:40 PM EDT	0	0
Apr 29, 1:00 PM EDT	0	0
Apr 29, 1:20 PM EDT	0	0
Apr 29, 1:40 PM EDT	0	0
Apr 29, 2:00 PM EDT	0	0
Apr 29, 2:20 PM EDT	0	0
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (19%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Ware	Buffering	17 hours ago
Santa Coloma de Gramenet	Playback Issues	1 day ago
Goussainville	Crashing	1 day ago
Greater Noida	Crashing	1 day ago
Birmingham	Playback Issues	1 day ago
Fairport	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

feanor (@f_curufinwe) reported 6 minutes ago
@PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!
Aditya (@sherlockBaktha) reported 9 minutes ago
@puriiii___ @PrimeVideo Kanisam last 8-9 yrs nunchi inthe worst asal 0 improvement
KB24 (@dennis3967) reported 11 minutes ago
@PrimeVideo fix your video quality! Get the NBA games out of there!
Soldats (@GaMovics) reported 12 minutes ago
Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh
JAMESWOODBOMBS (@Froggod23) reported 12 minutes ago
@RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel
The John L. Pitts Initiative (@JohnLPitts) reported 14 minutes ago
Hey @PrimeVideo, how exactly will the “overlapping” @NBA playoff games work tonight? Split screen?
m.s painter (@cosmichype2) reported 20 minutes ago
@PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so
JTJR (@Jeff777Jtjr) reported 20 minutes ago
@PrimeVideo @nba your video is terrible 😡
bill stencel (@billstencel) reported 21 minutes ago
@NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful
👑BadGuy👑 (@BadGuy_Zim) reported 22 minutes ago
Why is the audio for the #NFLDraft on @PrimeVideo so terrible? Billion dollar company and we cant get a good production.
Dr.Meecrob (@DrMeecrob) reported 22 minutes ago
@PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫
Sir Alexander (@UncuredAmbition) reported 25 minutes ago
@PrimeVideo why every game I watch on here buffer
Xeno06 (@EMartin5278) reported 26 minutes ago
@Sony @PrimeVideo Fix the drm problem
The Bartending Broker (@TheLawe912) reported 28 minutes ago
@jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo
Pete (@BetOnPete) reported 33 minutes ago
@PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051
Waliyat ⊹ (@olamide_420) reported 36 minutes ago
@MydeAura @PrimeVideo na there problem dey😭😭
D.D.K (@TreySmith80) reported 36 minutes ago
@NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst
🧱 (@BAMO411) reported 38 minutes ago
Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?
BeRealSoon (@BeReal2025) reported 39 minutes ago
@NBAonNBC Honestly your @peacock streaming service is the worst of all time, just a colossal pain in the ***, the ads, the jumping to live. I will cancel ASAP and if for no other reason because of being held hostage and forced to pay. @PrimeVideo is much better. And I've already canceled
Myth (@Fraze_Haze) reported 45 minutes ago
@InvincibleHQ @PrimeVideo Demon slayer, chainsaw man, Jujutsu kaisen animation is godlike with their budget how the hell your show with higher budget still have png in it and low quality animation? Take more time and use budget for more staff and animators like come on...
sesh59 (@BloodRiversMoon) reported 48 minutes ago
@kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn
Momo Kodopolis (@MomoKodopolis) reported 48 minutes ago
@PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.
Dawn Bostrom (@Tailgatengirl) reported 49 minutes ago
@Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.
Matthias (@matthiasbasado) reported 52 minutes ago
@PrimeVideo fix yo dumbass app before I give you the zuck
Bean (@beantownered) reported 55 minutes ago
These @PrimeVideo NBA analysts doing the @celtics game are THE WORST I've heard in a long time. 80% of what's coming out of their mouth is pure nonsense, there is NO partisan commentary, just a lot of 76er **** polishing. Absolutely unwatchable with these asshats on the call.
Sadghost (@0xSadGhost) reported 56 minutes ago
Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr
HIMMOTHY (@goodjobjared) reported 1 hour ago
@PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out
Alister (@Alister02769896) reported 1 hour ago
@UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever
Jerpent the Serpent (@Jakedrummer1993) reported 1 hour ago
@nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.
kory (@woonhakko) reported 1 hour ago
@PrimeVideo you have a day to fix this ****.