Amazon Prime Video down or not working? Problems, status and outages
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 31 minutes ago |
|
|
Playback Issues | 3 hours ago |
|
|
Playback Issues | 6 hours ago |
|
|
Crashing | 9 hours ago |
|
|
Buffering | 10 hours ago |
|
|
Playback Issues | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Holbrook ♋️ (@RandyHolbrook) reportedfr??? Second week in a row @PrimeVideo screws up and can’t broadcast a #TNF game?? It still doesn’t work on my big screen TV but any movies or TV shows on it do. But it works on my phone!? @nfl needs to lose this deal with @amazon ASAP!
-
Ambak (@ab_krause) reported@PrimeVideo the tv quality is awful!!!!
-
Jason Wheeler (@jwheeler_18) reportedHey @PrimeVideo , fix your ****. Billion dollar business and this is what we get #amateurhour
-
Will Palaszczuk (@WilliePStyle) reportedFWIW: no issues with @PrimeVideo tonight, though I can’t help but think the lessened matchup has something to do with it. #TNF
-
paul rymal (@paullywood704) reportedThe broadcast again for the second week is trash! Video quality is dim and dark and grainy. The crowd and field noise is way to low. All you get to hear is the announcers. I hate it!! I hope they fix it going forward. @PrimeVideo
-
Denise Rogers (@MrsRogersHood) reported@PrimeVideo needs to work on their camera work. This game is giving me vertigo.
-
tc369tc (@tc369tc) reported@PrimeVideo Your video quality for this @NFL Thursday Night Football broadcast is ****.
-
Chris Leible 🆑🙌🏾 (@ChrisLeible) reportedThis @PrimeVideo is the worst **** I have ever seen on my television. Think the NFL has to rethink this because you can’t even see their product. #ThursdayNightFootball
-
FERNANDO MEJIA (@ferranmejia) reported@Browns @PrimeVideo @WEWS Broadcast is awful, it looks like last millennium square pixels all over. Can’t even see the Football
-
Speak the truth (@Only_The_Truth4) reported@PrimeVideo It would be nice to be able to watch TNF without the intermittent freezing and buffering. I stream everything and I dont have this issue watching games on YouTube TV. My internet is not the issue either. I have plenty of speed and bandwidth. AppleTV 4K @NFLonPrime
-
Sheila (@sgessler12) reported@PrimeVideo issues are making TNF almost unwatchable
-
USTrademarkLaw (@JoeDreitler) reported@NFL @PrimeVideo Please fix all the buffering of my TV. Spectrum is my carrier. You are buffering still on Browns game
-
Andrew Peura (@andypeura) reported@PrimeVideo fix your ******* audio delay
-
BlazingRaven495 (@Blazing_495) reported@PrimeVideo @Twitch Your TNF stream is terrible. I get less buffers on the nobodies I follow. lmao. Surely someone as rich as you can afford a better connection.
-
Dave Taddei%Kickfam (@TaddeiDave) reported@NFL having Thursday games on @PrimeVideo sucks!!! Pls fix it ASAP #AmazonPrime #NFL
-
markbristow22 (@Markbristow22) reported@PrimeVideo your NFL streaming sucks. Choppy. Like watching still pictures. Not my internet. Your issue
-
Kim Kaucher (@KaucherKim) reported@PrimeVideo why tf is the video for this game such poor quality? Just awful. Same as last week. Get it together.
-
jstilt (@jaystiltner) reported@PrimeVideo @NFLTNF this broadcast is terrible. I’d have a better picture in my 1988 magnavox than this slow streaming broadcast. Funny thing is the commercials are in clear HD. Too bad the game isn’t.
-
Hard Pill to Swallow (@41RhymeStones) reportedJeff Bizos, aka Bozos is a piece of s#it for putting Thursday Night Football exclusively on @PrimeVideo with that ****** *** quality. F*ck you, your money, and your bald head. And f*ck Goodell @NFL for allowing it.
-
Kim Kaucher (@KaucherKim) reported@NFL @PrimeVideo Wtf is up with this awful picture quality????
-
USTrademarkLaw (@JoeDreitler) reported@PrimeVideo trying to watch Browns Steelers. Buffering like get out. On Spectrum in Ohio. Still need to work on this. Annoying!
-
Pete (@itspeteguys) reported@PrimeVideo @nflcommish this is bullshit! 2nd week in a row my app won’t work. **** this……NCAA only for me on Thursdays
-
toomuchsauce (@JustinH95632851) reported@PrimeVideo your app won’t open… WTF, it’s Thursday NFL time, did it crash?? #NFL #ThursdayNightFootball #Amazon
-
M (@GuyFromNowhere9) reported@PrimeVideo Picture quality is terrible and the sound isn't synced-up for Thursday night football.
-
jeffrey licker (@shrimpy77) reported@PrimeVideo My streaming quality on Thursday Night Football is Dog Water. Please get it fixed!
-
Snow (@PerrinC13) reported@PrimeVideo picture quality sucks for football...was better on @nflnetwork.
-
America IS Exceptional (@markeet) reportedMore prime video #TNF video streaming issues. Video and audio out of sync. Video freezes. Jesus @PrimeVideo 🤷🤦
-
DreadPirateLek (@LekMachine) reported@PrimeVideo + @nfl Thursday night football blows. Thought my tv was broken. #Garbage
-
Masoud Seyedi (@Masoud1408) reported@PrimeVideo @JLo @joshduhamel Plz help iran plz be our voice just see us #mahsaamini #مهسا_امینی
-
Ross Parker (@rossparker4) reported@PrimeVideo why is my app not working on one specific TV? My internet is fine. I’ve deleted and redownloaded all three times. I click on the app, it doesn’t open. It works on all other TVs. I’m using a newer Apple TV. Pls advise.