Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Buffering (29%)
- Playback Issues (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulon
|
Video Quality | 2 hours ago |
 Sydney
|
Sign in | 16 hours ago |
 Köln
|
Crashing | 1 day ago |
|
Paris
|
Sign in | 2 days ago |
 London
|
Crashing | 3 days ago |
|
Liverpool
|
Playback Issues | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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jayna ⭒ (@noelclairesiri) reported@DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??
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T-Money (@MrDrakeford) reported@MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!
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Matyasi Adam (@MatyasiAdam) reported@AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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Lucius (@OGBitchless) reported@Lakers @PrimeVideo Let’s work
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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Kerry French (@KFrenchy5) reported@AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!
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Logan (@limeunfiltered) reported@PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate
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Starship ᐰlves 🚀 (@StarshipAlves) reported@PrimeVideo We want Stargate please. This looks nice too. But call @martingero and work things out. And get @amazon to produce some #savestargate merch. We can fund the entire series with merch.
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theghostfighter (@Abbylovesfoxy) reported@projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again
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Antonio (@deangelis_3) reported@PrimeVideo Greetings, I have no other way to report this issue. There is no audio after 3/4 through the episode 15 of season 07, titled: Heels On Wheels, of the show called Married... with Children. It is not a computer, or app issue. TY4YT& God bless!
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John Mummert (@JohnMummert1) reported@A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.
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Armchair Commentator (@den_ster) reportedOh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS
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Steve Dean (@SteveDean61) reportedHey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!
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harsh agarwal (@agarwalharsh3) reportedIs anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.
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Hozefa Patanwala (@hapatanwala) reported@PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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ULTRA (@IMULTRAHARDCORE) reported@CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate
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Gabor Varadi (@Zhuinden) reported@obrizan @romxdev I had to cancel my IntelliJ IDEA subscription, because despite the -40% loyalty bonus, they technically did increase the prices + I normally use Android Studio for work anyway, so it was as if I was spending money on Netflix and Disney+ and PrimeVideo while watching none of it 💸
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John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
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J Boogie (@JsQuick3Pod) reportedWNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.
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Zebra-gᐰte (@lmrj07) reported@PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate
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Holland Branch Glen (@HBG_Dani) reported@AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo
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Gav (@GavPat89) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push
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steph (@steph_nuzz) reported@PrimeVideo the orlando pride vs angel city fc stream is not working!
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PraviMVP (@FrenlyTsubasa) reported@Lakers @PrimeVideo CRASH EM! LAKESHOW YOU KNOW WHAT TO DO!!!
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acardnal (@acardnal) reported@AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!
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Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
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Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported@PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?