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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 16% Crashing (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Gaithersburg Playback Issues 16 hours ago
Veracruz Sign in 17 hours ago
Sète Crashing 2 days ago
DeWitt Buffering 4 days ago
Betim Sign in 5 days ago
Melbourne Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • riclee1313
    Patriot13 (@riclee1313) reported

    @SKOL4444 @PrimeVideo I didn't have any issues

  • TivaFanFics
    TivaFanFics (@TivaFanFics) reported

    @codewithpri @PrimeVideo @amazon are the worst at that!

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • MMA_Giancarlo
    LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported

    @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • AvinashaSharma
    Avinasha Sharma (@AvinashaSharma) reported

    Just wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo

  • joelovestrading
    Joe (@joelovestrading) reported

    Cancelled X account, @PrimeVideo along with @AppleTV all part of my spending freeze until bitcoin:native bottoms. Download Stremio → install Torrentio → you’re good to watch movies and series. Watch in 1080 instead of 4k to avoid buffering. Best to ask AI for help. Works on TV, Laptop and phone kinda cool.

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !

  • Tier1CreativeAG
    Tier 1 Creative Agency (@Tier1CreativeAG) reported

    @tgdesrosier @PrimeVideo better fire that hateful, anti-American TERRIBLE actor. He is so stiff & has a very narrow range in his "acting". Season 1 not bad but Season 2 was so poorly acted, written, and executed.

  • Jayemay_
    J.M.A. (@Jayemay_) reported

    So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

  • Manestbleu
    Kayden🌒 (@Manestbleu) reported

    @City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • thugman112
    Connaisseur de Vagin (@thugman112) reported

    @Zuby_Tech @johnkrasinski @PrimeVideo The CIA does the dirrty work around thr world for the Epstinists Krasinksi is a brainwashed propagandist for the Epstinists

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @Gone_fishing_ES @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • rrdrouin41
    Roger drouin (@rrdrouin41) reported

    @Jules5RunCO @PrimeVideo JUST ANOTHER PRIME EXAMPLE OF "YOU CAN'T FIX STUPID"!!!!!!!!!!! IF I WAS EVER , TO HAPPEN TO SEE "REACHER" ALL I COULD EVER THINK ABOUT WOULD BE WHAT AN IDIOT THIS GUY IS!!!!!!!!! RRD

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.