Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/09/2026 03:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAustin Video Quality
United StatesBronson Playback Issues
United StatesOrlando Buffering
United StatesPlattsmouth Sign in
United StatesRaleigh Sign in
United StatesAtlanta Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • superminnu Minnu.eth - Marketing & Productivity ⚡ (@superminnu) reported

    @PrimeVideo unable to access. Please dm me or call me asap and fix it, have to watch a movie.

  • mamitaro24 mami (@mamitaro24) reported

    @PrimeVideo Especially SOCAL rain, I got off work and felt like 8pm already haha

  • AlishHello Alish Hello (@AlishHello) reported

    @rihanna @SavageXFenty @PrimeVideo Your little help can save someone's life TFXE1ZfEat7YcBsWtiNiJxg19syh5hSAhN

  • KingBhelliom TheGreatOne (@KingBhelliom) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo Main issue is the slow release cycle. This show would be so much fun to binge on instead of watching weekly.

  • Michael64017594 Mike Junior (@Michael64017594) reported

    @rihanna @SavageXFenty @PrimeVideo Someone help me with the name of the song

  • AlishHello Alish Hello (@AlishHello) reported

    @rihanna @SavageXFenty @PrimeVideo Plzzzzzzzzzzzzzzzzzz help me

  • PatonSMP Steve Paton ペイトン先生 (@PatonSMP) reported

    @amazonmusic @PrimeVideo Amazon Music is ransomware. We paid our money, and made our playlists. Then Amazon decided to hold them for ransom, adding **** to them and making them unusable until we fork out MORE money just to get things back to how they were. That's exactly ransomware.

  • j2smooth214 aHoodie&SumJean$ (@j2smooth214) reported

    @PrimeVideo need to by the Mavs game cuz @BallySports Is Terrible asf

  • eehope76 em (@eehope76) reported

    @PrimeVideo I’ve been trying to stream My Policeman for hours and there is sound and subtitles but no picture? Is there a problem? How can I fix it? @amazon @primevideosport

  • GustavoPJimenez STOP PUTIN'S WAR!!! (@GustavoPJimenez) reported

    @LOTRonPrime @PrimeVideo I've tried and it's impossible, it's boring and a waste of time, and it's sad because it has beautiful landscapes and excellent CGI, but bad plots and zero empathy for the characters, was written by newbies who disrespected the original work,, Please just give up.

  • MaleBogia_AF malebogia (@MaleBogia_AF) reported

    Hey @PrimeVideo can you fix subtitle Indonesia from show "the legend of machina", episode 11 its not indonesian subtitle but portuguese

  • 8bentoboxx8 bento (@8bentoboxx8) reported

    @LOTRonPrime @PrimeVideo movies with terrible storytelling have the best picture quality and surround sound. I buy those blu-rays. This show sucks. I'm not buying rings of poo.

  • AmelaOZ AmelaO (@AmelaOZ) reported

    @uShallNotPas @LOTRonPrime @PrimeVideo Negative comment/review is not my problem in this case. Comments are, a lot of them, from the same people, on every RoP post, video, etc. And pretty much comments with similar content. Isn't that tiring for these people? It would be for me.

  • HappySlasher wayne lee potter (@HappySlasher) reported

    @LOTRonPrime @PrimeVideo What a low quality disgrace this show is in every way. Poor Tolkien doesn’t deserve to have his masterful work disrespected, corrupted and exploited in this way.

  • ayan510510 Ayan Fighten ✪ (@ayan510510) reported

    Worst OTT platform @PrimeVideo

  • StopThink6 Stop_Think (@StopThink6) reported

    @amazonmusic @PrimeVideo Your app is terrible. Never have I seen a computer program updated SO FREQUENTLY with so little result.

  • dgct2 DG 💛🖤 Pinned Tweet (@dgct2) reported

    @jarbieprincess @PrimeVideo OMG! I haven't seen the teaser yet. I was offline yesterday due to technical issues.

  • Antoinette19621 Antoinette1962 (@Antoinette19621) reported

    @TheCriticalDri2 the first thing @PrimeVideo should do to save that show is recast Guyladriel, she is so awful, just this still says it all

  • voiceofreason92 Voice of Reason (@voiceofreason92) reported

    Can McKay, Payne and Hutchinson be sent to a N Korean prison for their awful writing and ruining this project? @patrickmckay @GennHutchison @PrimeVideo Friend asking.

  • nedimaha Nedim Ahatovic (@nedimaha) reported

    @PrimeVideo @CarnivalRow Hello. Just to let you know. You have the most expensive and worst customer service I've ever seen. I bought Amazon Echo and you lock my acc because I'm in Bosnia. Good for you, thank you, great experience 🙌

  • nedimaha Nedim Ahatovic (@nedimaha) reported

    @PrimeVideo @ThePeripheralPV Hello. Just to let you know. You have the most expensive and worst customer service I've ever seen. I bought Amazon Echo and you lock my acc because I'm in Bosnia. Good for you, thank you, great experience 🙌

  • AlishHello Alish Hello (@AlishHello) reported

    @rihanna @SavageXFenty @PrimeVideo You are a person with a lot of money, so it is not difficult for you to help TC

  • RussT9F Rusty Knife (@RussT9F) reported

    @Amazon #AmazonPrime in your efforts to expand/keep subscribers, going the @AmazonMusic route is not going to work you need to up your @PrimeVideo game.

  • h5enrywills bob jones (@h5enrywills) reported

    @LOTRonPrime @PrimeVideo This was terrible

  • theshahshahid Shah Shahid (@theshahshahid) reported

    @Dolce_Namak @PrimeVideoCA This has been a @PrimeVideo issue since day one. Every new Indian movie premiere has the same problem. It sucks that they still haven’t fixed it despite their new interface redesign. For shame!!

  • CiscoM99 Cisco (@CiscoM99) reported

    @MichiNyen @PrimeVideo Yes agreed!! The worst cliffhanger ever!

  • Sam43121292 Chris (@Sam43121292) reported

    @Gadgets360 @PrimeVideoIN @PrimeVideo Ur RIVAL Netflix offers HD streaming on their mobile plan. SD quality in 2022 is a totally backward step...........

  • BertLoch YourDadWantsToFave 🎠 🎠 🎠 (@BertLoch) reported

    @rihanna @SavageXFenty @PrimeVideo Johnny Depp is an abuser. I don’t know who decided to include him but it was a terrible decision.

  • MGokcedag Mustafa (@MGokcedag) reported

    @PrimeVideo Hello, TV series and movie subtitles should be selected in Turkey, where is the problem?

  • Dboyssm Dboii (@Dboyssm) reported

    @IWashington @PrimeVideo @KyrieIrving Who owns Amazon? Thy tryna get Kyrie I’m trouble nobdy else