Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/23/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Buffering
United StatesSmyrna Buffering
United StatesElk Grove Buffering
United StatesMadison Crashing
MexicoMonterrey Buffering
United StatesManning Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyDale03 Jordan Mooney (@RickyDale03) reported

    Love that I’m paying for @PrimeVideo for TNF for it not to work on Thursday night. C’mon.

  • nic0l3r Nicole #SaveTheWilds (@nic0l3r) reported

    @PrimeVideo You stole the one thing I had left. I needed them to help me heal #FreeTheWilds #SaveTheWilds #RenewTheWilds

  • jasonb0713 jason (@jasonb0713) reported

    @PrimeVideo needs to get their stuff together right now, not a huge fan of watching #TNF in 108p quality

  • Aylin_eskandari Aylin (@Aylin_eskandari) reported

    @PrimeVideo @JLo @joshduhamel Internet is down in Iran. Iranian people need help. Last time they did this, they killed more than 1500 people. Help Iran, be their voice, don't let these bastards kill my people #MahsaAmini #OpIran S.O.S

  • seconds732 Strider (@seconds732) reported

    @primevideo can you explain why my stream locks up on my TV on EVERY commercial break for #tnfonprime ? I have Fast WiFi, Vizio tv made for Amazon prime, chrome casting locks up on every commercial break. Terrible NFL experience having to reboot my stream on every commercial

  • darkscifious Darkscifious (@darkscifious) reported

    Streaming content today is not acceptable. With all of the $$ and large studios going after the market, we are getting nothing but poor quality entertainment. This is really putting into focus how few great writers/directors there are out there. #PrimeVideo #HBOMax #DisneyPlus

  • KingScotty SCARLETT ROSÉ (@KingScotty) reported

    @ISASaxonists @LilithFairYYC Look, it was a long term gamble by @PrimeVideo. They were hoping to do a LOFR series in the far future, but they knew they would need to condition and prepare kids to make it work! I think it did!

  • ChelseaOleo matts manager (@ChelseaOleo) reported

    **** @PrimeVideo give us back Thursday night football 👏🏼 quality is TRASH @NFL

  • VincentEFXP Vincent Edward Francis Xavier Etc (@VincentEFXP) reported

    Everything is awful, but the entire run of Barney Miller is on @PrimeVideo now. NO ADS!

  • psroy9712 parthasarathi roy (@psroy9712) reported from Srīnagar, State of Jammu and Kashmīr

    @SonyElectronics @TheBoysTV @PrimeVideo Bad service they not provide any castomar problem

  • JohnFBarefield John Barefield (@JohnFBarefield) reported

    @PrimeVideo sucks for Thursday night football. Nothing but internet issues, only on their app. #primevideo #NFL #thursdaynightfootball

  • A_White_1508 Alex White (@A_White_1508) reported

    Listen… whatever @PrimeVideo is doing for this picture quality needs to happen on @espn and all other sports channels. #crisp

  • grandpa_kid GM (@grandpa_kid) reported

    @NFLonPrime @PrimeVideo Tried watching the TNF game, awful streaming and audio. I’ll pass on trying to watch this trainwreak , reminds me of trying to watch over the are tv on a pos tv.

  • RaiderPig76 Justin (@RaiderPig76) reported

    @PrimeVideo What’s the problem? Trying to turn the game on and it keeps bumping me back to the main screen.

  • green99_s DSG (@green99_s) reported

    @AmazonHelp @PrimeVideo this isn’t it. The speed test shows I’m 100x what’s needed. Your inability to help is baffling. Frustrating. Pathetic.

  • AutomatedTester David Burns - 💉💉💉 🇺🇦 (@AutomatedTester) reported

    @jitterted @PrimeVideo I don’t find that the issue as much, it’s subtle but enough for me at least. I’ve just tried a different streaming service and they can’t show the difference in genre… I think you’re right that they’re all rubbish

  • brussels_bacon Tatertot (@brussels_bacon) reported

    @NFLonPrime @PrimeVideo Terrible feed…again

  • VentwithVenton Kris Venton (@VentwithVenton) reported

    How the hell do I get @Bengals on @PrimeVideo to work??

  • darkscifious Darkscifious (@darkscifious) reported

    Streaming content today is not acceptable. With all of the $$ and large studios going after the market, we are getting nothing but poor quality entertainment. This is really putting into focus how few great writers/directors there are out there. #PrimeVideo #HBOMax #DisneyPlus

  • L1beralTears Tweetarded (@L1beralTears) reported

    @LOTRonPrime @PrimeVideo amazon prime is one of the better streaming services. it has no ad interruptions, unless youre watching free movies subsidized by ad's. it is intuitive & easy to navigate for the most part. Sadly, rings of power is terrible, its time to move on.

  • NCNewsSports New Castle News Sports 🥇 (@NCNewsSports) reported

    @PrimeVideo @Bengals @NFLonPrime Those look terrible. Worse than their orange ones.

  • Brit1664 Brit1664 🇺🇦 (@Brit1664) reported

    @Lord0fTheBanana @LOTRonPrime @PrimeVideo Wrong, Amazon bought the TV rights for LOTR only & accepted various pitches from show producers. JJ Abrams got early wind & recomended his people using apendicies. It has bad robot construction just like Force Awakens was rip off of Starwars. It contradicts Tolkiens work.

  • shakira_vocals Shakira's Vocals (@shakira_vocals) reported

    @Uber @PrimeVideo @JLo The worst bio that can be written or thought about, but on the contrary, a person always looks where he should go

  • Hutch_SZN_97 Gage: 〽️ (4-0) 🦁 (1-2) (@Hutch_SZN_97) reported

    So frustrated with the @NFL tonight. Putting #TNF on @PrimeVideo was such an awful idea.

  • m1cr0wav3d Luke 🐜 ⎊ (@m1cr0wav3d) reported

    How does #Amazon manage to make their Fire TV Stick user interface and remote control so slick and easy to use, yet make the @PrimeVideo UI so absolutely bloody awful? They could have the best shows ever on there but I’d miss them because it’s such a terrible thing to use.

  • anas_sath Sath Anas (@anas_sath) reported

    @PrimeVideo @LOTRonPrime Literally one of the worst scenes in the show, Galadriel pathetically playing her character as a 4000 year old elf. Such a disappointment

  • mmclaughlin626 Mark (@mmclaughlin626) reported

    @CincyProblems Joe’s fit is🔥 on another note this @PrimeVideo pregame show is awful

  • rickoshananigan rickster (@rickoshananigan) reported

    @JonniWildleaf @LOTRonPrime @PrimeVideo She'll probably do it all herself anyway. I dunno why she even asked those dudes for help.

  • JayBlessed901 XRP-JayB🐝 (@JayBlessed901) reported

    @PrimeVideo quality sucks tonight & this game should be 🔥🔥

  • Roman777Rodos Elu Thingol 🇺🇦🇪🇺 (@Roman777Rodos) reported

    @LOTRonPrime @PrimeVideo If you're making a second season, you'll have to tearfully beg Thomas Shippey and Peter Jackson to lead this project and fix all your mistakes, if that's still possible. The series failed, ratings fell, expectations were not met!