Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Buffering | ||
| Buffering | ||
| Buffering |
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Kely
(@JerryKely) reported
@BobCastelline @PrimeVideo It is just awful. Wooden acting that puts Pinocchio to shame.
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Leigh Anne Davis
(@leighdavisL1C4) reported
Why is one of the worst apps on my fire stick the Amazon prime one?!? Always a delay. Always a mismatch of video and sound where the show has to be restarted. I pause a show for 15 minutes to take my dogs out and the whole thing crashes. #irritated @amazon @PrimeVideo @JeffBezos
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Ben Price
(@benprice84) reported
I’ll never criticise the coverage on Sky Sports again; I thought @PrimeVideo coverage yesterday was awful. The fact it went off at one point during a match and replaced by a Thankyou message wasn’t the worst thing, that was giving Nunez MOTM. Love Ally McCoist though
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Sachin Patel
(@sachin239239) reported
@PrimeVideo Still issue is not resolved. It is lagging.
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Raymond Joe
(@rahmayeti28) reported
@mingshe51396859 @amazon @PrimeVideo It's amazingly frustrating my account was hacked, Appeal never work, l got no response from support, not until someone referred me to #Splendid_crahk on INSTAGRAM who assist me to recover my account you can reach out to them for h upelp as well
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lukaeber
(@lukaeber) reported
@PrimeVideo Why does your app crash every 15 minutes on Apple TV? And why is it so hard to rewind on Google TV? Why is your app still so terrible bad after all these years? Maybe you should fix it.
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hahaha
(@forkandknife247) reported
@PrimeVideo @PrimeVideoIN the subtitles on Smallville season 2 is delayed. Please fix.
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Malcolm jr
(@crusher300001) reported
@Fc_BarcelonaMSA @FCBarcelona @PrimeVideo My parents make me pay by my self because i work and i am 16
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Sarfo Kendrick
(@SarfoKendrick2) reported
@FCBarcelona @PrimeVideo back to work
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Dork
(@rookytooky) reported
@jjswin @PrimeVideo @primevideouk I haven’t tried it myself yet, but I saw this on Reddit: “ On my E9, turning off Screen Shift fixed the issue. Picture —> Additional Settings —> OLED Panel Settings —> Screen Shift”
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Bryant Bulls
(@BryantBulls) reported
@PrimeVideo why am I having streaming issues with Jack Ryan station3 episode 3!?!?
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Jamie Martin
(@jamster86vdv) reported
Why is the stream quality on #PrimeVideo so bad. Even the sound today is awful. Ain’t gonna watch it like this. Absolutely fine on Sky
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PriyeshVyas
(@pri_diddy92) reported
@PrimeVideo has got to be the worst premier league coverage ever. Shocking picture quality and now an echo from the commentators 😩
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Darren Bongiovanni
(@hbkid718) reported
There was no #DBTVTWEETS for Sunday. Today I was off from work so I took advantage of it and watched the first 4 episodes of Season 3 of Tom Clancy's #JackRyan before my @PrimeVideo Membership Trial expires next week. I will watch the remaining 4 episodes on Wednesday.
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Dan Sargent
(@DanSargent10) reported
Yet again... dog **** quality. You clowns @PrimeVideo stay out of football
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POISONGARDEN
(@POISONGARDEN1) reported
@PrimeVideo You better up your quality then because I'm just about ready to get rid of you. Have you looked at your lineup lately? The only thing you have available that's even remotely acceptable is Yellowstone.
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David M. Birdsey
(@DavidMBirdsey1) reported
@stevesi28838948 @PrimeVideo Could never get into it. A GSO as cover getting picked up by a helo... And don't even get me started about the opening bike ride. But worst was Darryl Hanna in "Diplomatic Siege." Oof.
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g. m. bodnar
(@gmbodnar1) reported
@johnkrasinski @PrimeVideo Have #Amazon fix the #sound quality #problem if they can !
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janparker
(@JanParker10) reported
@adamrowecomedy @PrimeVideo We had the same problem
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MJ Stryker
(@InfinitelyMJG) reported
@PrimeVideo Worst disappointment of 2022 for an anticipated new season of what was a great series - WTF were they thinking when this was written? 👎🏻🤨
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Seba De la Peña
(@Seba_DLP) reported
@PrimeVideo There isn't a more upsetting thing in cinema than watching a dubbed movie. Now you have dub only movies, this makes your service frustrating & unusable. You must change this ASAP. Look at @netflix they have all versions and all the subtitles possible for every movie!
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Simon Lester
(@SimonLester24) reported
@sparks1886 @PrimeVideo This has been the worst season I’ve experienced for both traveling and getting tickets! Hopefully the trains situation will soon be resolved but the ticketing fiasco needs a major overhaul going forward!
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#UBKN
(@dinedoll) reported
@PrimeVideo She went to get her baby back from the Sea with the help of Mama Wata.
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Jimbo
(@jamestbyrne) reported
@PrimeVideo As of this morning I am no longer able to watch Prime Video. Account info says I am not subscribed. Was perfect last evening. Is this an issue or have the services now been split and separated?
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⬆️DJ☝🏽WAY⬆️
(@DeeJay1way) reported
@PrimeVideo not working for Apple TV 4K. Even after everything being updated to latest firmware and rebooting.
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Niren
(@Niren_) reported
@disneyplusza Compared to @netflix and @PrimeVideo your streaming capabilities is just a poor experience in SA. Buffering so frequently, even on the lowest bandwidth selection for video playback. No issues with Netflix or Prime Video, so it must be Disney+ that’s the problem.
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Gift card buyer
(@mingshe51396859) reported
@amazon @PrimeVideo My Amazon account was blocked for no reason, please help me
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Kieron J Walsh
(@TheKieronJ) reported
@Dina_Marie0221 @PrimeVideo Hi Dina - I think I can help - where in the film is the song you are talking about? I don’t recognize the name ‘Something about you’.
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Mark O’Neill
(@MT_ONeill) reported
@stevesi28838948 @PrimeVideo Nice continuity error in around the third episode where the CIA station chief takes off from Rome in what looks like a SAAB turbo prop and lands in Vienna in a biz jet. Those mid-air transfers are quite the thing.
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Charlie Starks
(@StarksCharlie) reported
Coming up 20 mins of @PrimeVideo coverage. Already 5 technical errors. Absolutely dump from start to finish over this festive period.