Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (16%)
- Crashing (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 2 days ago |
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Crashing | 3 days ago |
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Sign in | 4 days ago |
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Playback Issues | 5 days ago |
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Playback Issues | 6 days ago |
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Playback Issues | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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ariaa ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported@folklorefy @PrimeVideo @PrimeVideo get to work bro
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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. (@audhdhere) reported@PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???
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+419 (@hateonikwen) reported@PrimeVideo please fix this
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DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada
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meow Sedai (@MeowSedai) reported@choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?
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Chris Schmidli (@cschmidli) reported@PrimeVideo Terrible news
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Venugopal Jakhotia (@venuugopal) reported@PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!
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Jai Singh (@Jai_Singh81) reportedHey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
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Omega (@omegaV_R) reported@PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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itiswhatitis (@idkdd113) reportedHBO max app work around, fix up @PrimeVideo
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having trouble with my prime subscription. How can I get support please?
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شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported@PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo
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BuddyFett (@BuddyFett) reported@PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.
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Timothy Phillips (@Timothy96052831) reported@AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.
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diva down era (@formybaela) reported@Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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Ron (@ronshim32) reported@PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it
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J.M.A. (@Jayemay_) reportedSo glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.
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el-Cheeso 🧀 (@elCheeso) reported@thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.
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Rainbow Rogger 🐴 GerVTuber 🔜 Galacon 26 & GC 26 (@RainbowRogger) reported@Jay_Ray_1989TV @nascargirl0197 @PrimeVideo If you think so... Not my problem anymore... Btw comon Sense something you should lern too ok I guess I talk to a wall..
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ayex (@ayex1111) reported@PrimeVideo **** her worst actress to ever exist
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Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
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Lil Bro (@BeingRealAf2U) reported@PrimeVideo reacher season 4 has the worst villain of all time. The plot armor these chicks have is ridiculous
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Nick 🧠♿🇺🇸🇮🇪🏴🏴🇬🇧🔞 (@YoungKnightWolf) reported@PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.
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rosa ★★ (@portidumbb) reported@PrimeVideo morch HELP