1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Changé Playback Issues 12 hours ago
Ciudad Jardín Playback Issues 1 day ago
Brisbane Crashing 4 days ago
Montigny-lès-Cormeilles Sign in 4 days ago
Reading Playback Issues 5 days ago
Fréjus Crashing 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    The Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate

  • heyyfullmoon
    heyfullmoom (@heyyfullmoon) reported

    Shame on you, makers, for insulting an actor from your own industry who earned respect through years of hard work. How shamelessly you've become slaves to social media chapris instead of standing by genuine talent. #KushalTandon @PrimeVideo @PrimeVideoIN @Banijayasia 👎

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • Arora92Varun
    Varun Arora (@Arora92Varun) reported

    @PrimeVideo i am unable to sign in why is there so much of problem in prime videos??

  • cchitrena
    Carey Chitrena (@cchitrena) reported

    @destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • NYGMEN4LIFE
    Speak On It Sports (@NYGMEN4LIFE) reported

    @paramountplus please fix the bugs in your app. Lord, its sluggish and drags. It isn't as smooth as @PrimeVideo or @netflix .

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

  • GrabshotPhoto
    Grabshot Photo (@GrabshotPhoto) reported

    @PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

  • chrislandroche
    mr. chris landroche (@chrislandroche) reported

    @PopX @PrimeVideo looks worst then , the last movie

  • vanniloner
    franco (@vanniloner) reported

    @glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭

  • FrenlyTsubasa
    PraviMVP (@FrenlyTsubasa) reported

    @Lakers @PrimeVideo CRASH EM! LAKESHOW YOU KNOW WHAT TO DO!!!

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • faxie_funnz
    faxie_fun (@faxie_funnz) reported

    @PrimeVideo why the hell she is being consistently casted in high budget roles when everyone knows she is a terrible actor plus her last box office hit was 10 years ago.

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • StarshipAlves
    Starship ᐰlves 🚀 (@StarshipAlves) reported

    @PrimeVideo We want Stargate please. This looks nice too. But call @martingero and work things out. And get @amazon to produce some #savestargate merch. We can fund the entire series with merch.

  • LilahGenX
    LilahGenX (@LilahGenX) reported

    Who TF do you complain to when you pay for @PrimeVideo and @peacock so you can watch dumbass @BravoTV but some idiot has the new episode and last week's episode of The Valley LOCKED UP! CAN YOU FIX IT?! The after show is fine, but not episode 15 or 16 of Season 3!!!

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!

  • RustyMcGusty1
    RustyMc (@RustyMcGusty1) reported

    @AnanyaDeep1 @PrimeVideo you need help!

  • Only1Brx
    BIG MAMA (@Only1Brx) reported

    .@PrimeVideo .@peacock fix this nowwwwww

  • GhoulieRat
    Cuban Ref (@GhoulieRat) reported

    @PrimeVideo I'm just happy you got a male lead to work with Michelle.

  • Jessynephile
    Jessynéphile (@Jessynephile) reported

    @PrimeVideo Just wait that Ryan is fully recovered and then go back to work you idiots

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!