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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gainesville |
Playback Issues | |
| Reno |
Buffering | |
| Mansfield |
Buffering | |
| San Antonio |
Playback Issues | |
 Tipton |
Playback Issues | |
 Raipur |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Crash Bandicooch 💥
(@chiiileee) reported
@PrimeVideo why you don't have picture in picture mode? or let me minimise and watch my ****, while I do work side by side huh????
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Hedge
(@HedgehogPlus) reported
Other big issue for $NFLX now is the real squeeze risk If assume #PrimeVideo and @disneyplus are locks for a major subsets of market - if people go #HBO #ParamountPlus, NFLX could finally become a squeeze casualty If some influencer friends opt out.. 🐑 🐑 $DIS $SPY
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Andrew Durot 🚢
(@AndrewDurot) reported
@jasonnmyers @netflix @PrimeVideo Brilliant but always wondered why not more companies did this. Pinterest has some light version of it. Too complex/time demanding? I guess ads is a quick fix with proven results/ the easy way out.
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Music Saves (Worthing)
(@musicsavesuk) reported
@dickydrew @PrimeVideo @007 Jeez you watched the worst one (and I liked Brosnan :) )
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RWallace
(@WallaceR83) reported
@PrimeVideo Copy of Yellowstone with some weird hole in the ground. I’ll give it one more episode to figure it out. Characters and plot need more work including research in land use laws.
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Black Out
(@Black_Out_ABE) reported
@lumpawonka @PrimeVideo Uh….Good for you? Not sure how this is relevant to my comment to Prime Video. Get out my mentions and tell them. Like I said, the cgi on that hole is terrible.
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Andrea
(@winterbaby9313) reported
EVERYONE THAT LOVES THE SHOW #Thunderbirdsarego in US. I just contacted customer support on @PrimeVideo Asked about the hold up for season 5 (series 3). Said it was odd,only available in the UK & not in the US. So he will flag it & hope it will fix so we have the latest season!
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Hope4Rcountry
(@leahHope4RDem) reported
@PrimeVideo Prime Video kind of sucks right now. I keep getting "something went wrong" OR getting ejected from the app. in the middle of a movie/show. More often than not I can't rewind or fast forward without some problem. VERY frustrating. I'm TRYING to watch Outer Range right now. 😡
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jess
(@SthrnGrlNxtDoor) reported
Dear @netflix The decline in customers is due to price increases, not competitors. @PrimeVideo has similar quality original & other content, is cheaper, AND I get other prime services with it. All I’m getting from you is a price increase every 12-18 months.
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Andrea
(@winterbaby9313) reported
The guy I spoke with it was odd cause the rights were there or something was wrong. But like I said before, he will flag it and I hope this will help for us US people can get the latest season! #thunderbirdsarego @PrimeVideo PLEASE FIX THIS!!
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Ayana Spikes
(@yogirlayana) reported
@PrimeVideo Anyone Needs a Quality Logo done?
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Daniel Berki
(@itsdanielberki) reported
At this rate, Netflix will have a hard time running up against @hbomax (NOW TV), @disneyplus and @PrimeVideo. Netflix has a big problem with its content. The original series are not on House of Cards’ or HBO’s level and their third-party library keeps shrinking due to the rivals.
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Chad Skipper
(@chad_skipper) reported
@PrimeVideo and @paramountplus why is SEAL Team season 3 episode 12 unavailable? You've left me on a cliffhanger!!! Help!
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Shaktimaan
(@ShaktiMaan1468) reported
@Sonaam1234 They don't know how to price at all especially for Indian Market. Disney+ and PrimeVideo subscription fees are way more affordable, that too with less restrictions about video quality and accessibility accross various devices.
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James Brubaker
(@mrbnatural) reported
Hey @PrimeVideo, fix your @KITHOnline -- all the episodes seem to be there, but seasons 1 and 3 don't have a "prime" season option, so autoplay keeps sending to other comedy shows at the end of each episode. I mean, not a huge deal in the grand scheme of things, but annoying AF.
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Lindsay’s Mum #IStandWithUkraine!
(@christmasali) reported
@netflix The boomer generation doesn't want to watch all your horror movies, cheap rom-coms and sci-fi about the end of the world. And we're the majority of those at home. @PrimeVideo and @AcornTV have much broader variety and quality, international content, not as much garbage.
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DrugDaddy
(@drug_daddy) reported
Dear @airtelindia @Airtel_Presence I am ur Black user since November 2022 Last month I switched from Custom to Fixed plan That time I confirmed from ur customer care executive that 'it won't going to affect my @PrimeVideo subscription But now its not working
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Black Out
(@Black_Out_ABE) reported
@PrimeVideo The cgi on that black hole is awful!!!
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Rags
(@rhalharvi) reported
Hello @netflix , your fee is not nominal nor reasonable....thats the reason you're losing subscriptions ....... I have year long subscription for hotstar/primevideo for 1/10th of a price....thats the problem for you....atleast in Indian market .... Fix it else its doom
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Jamal Neff
(@JamalNeff) reported
@PrimeVideo I work in the building that he holdup happens in.
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John
(@FightFair) reported
@PrimeVideo Terrible writing
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Kenneth
(@eva_kenneth) reported
@ToniNicfam @DjokerNole @PrimeVideo Absolutely right. I was thinking exactly the same when watching the match- keep up the good work👏🏼👏🏼👍🏻
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haiyay
(@haiyay) reported
And you have a vpn all in your fire stick. Don’t you think it would cause problems when I use it ? This is what just happened @PrimeVideo @AmazonHelp
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Feeling eternal all this pain is an illusion.
(@darinoaks) reported
@suzyq0517 @PrimeVideo And to have the unmitigated gall to whine because they believe over 100 million subscribers are sharing their accounts. SMFH oh and it would be different if they had quality programs.
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Yoyostar
(@Yoyosta24515501) reported
@PrimeVideoIN High time to Unsubscribe @PrimeVideoIN @PrimeVideo movies are added to library after 100 days of release when we get HD quality in pirated websites in less than 45 days. If you want to game on trend get BATMAN this month, Bye Bye PRIME.
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DrugDaddy
(@drug_daddy) reported
Dear @airtelindia @Airtel_Presence I am ur Black user since November 2022 Last month I switched from Custom to Fixed plan That time I confirmed from ur customer care executive that 'it won't going to affect my @PrimeVideo subscription But now its not working
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DrugDaddy
(@drug_daddy) reported
@airtelindia @Airtel_Presence @PrimeVideo And now I am getting an answers from customer care executives & managers that "we cant do anything sorry it is already expired/exhausted" My concern is if such mess was known in ur system then why ur executive guide me wrong about it ? Why should I pay for this error ?
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Chris Moyer 🖖
(@kopertop) reported
@alanayru I’ve used @Netflix & @PrimeVideo download features in the past to help with that… if you can get to an area with decent wifi or cell signal long enough to download some content.
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DrugDaddy
(@drug_daddy) reported
Dear @airtelindia @Airtel_Presence I am ur Black user since November 2021 Last month I switched from Custom to Fixed plan That time I confirmed from ur customer care executive that 'it won't going to affect my @PrimeVideo subscription But now its not working
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Jonathan Myers
(@bubblesandpain) reported
@netflix Stuff like this is the reason Netflix is failing. Quality of programming is junk. Next people need to leave @PrimeVideo they’re just as bad