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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 11: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Sign in 4 minutes ago
Columbia Sign in 17 minutes ago
New York City Crashing 31 minutes ago
Menomonee Falls Sign in 1 hour ago
Grand Junction Buffering 6 hours ago
Reynosa Crashing 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Degenerate0123
    Joey (@Degenerate0123) reported

    @Yankees @PrimeVideo @SportsonPrime Oh it’s on Prime, guess I’ll watch something else tonight. Worst streaming service easily

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo The Stargate wasn’t broken either

  • mightyneinsimp
    VoxJulie/#LVMSpoilers 😈 (@mightyneinsimp) reported

    Blaming all of my problems on @PrimeVideo

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Stop wasting our time with more crap video. Support Martin Gero's new Stargate 1000% or sell off the franchise to someone else that Martin can work with!!! #SaveStargate

  • StoryBeats
    DPapas (@StoryBeats) reported

    @boon_boy_adge @PrimeVideo I've seen new guy issues at companies before. This Blair Fetter who chased out the 2 execs advocating for Stargate probably has some buddies in mind to do the sucky version.

  • Chaitu_2812
    Chaitanya ⚔️ 🦖 (@Chaitu_2812) reported

    @PrimeVideoIN is the worst ott platform Ever. Pay 1499? still * Rent movies at 499 * Watch a lot of Ads * subscribe to channels and pay again. and **** movies/series except a few. @PrimeVideo

  • _doesnotcompute
    _doesnotcompute (@_doesnotcompute) reported

    @PrimeVideo What's broken is your business model. Stop destroying classic franchises by trying to appeal to younger audiences, and bring back Martin Gero's #Stargate!!

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • Jennifer_uga00
    Jennifer (@Jennifer_uga00) reported

    @terryrk85 @RomeovilleKid @PrimeVideo should be ashamed. The announcers were terrible to CC the entire time. I turned the game off.

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @PrimeVideo Looks terrible. Imagine the level of idiocy required to green-light this series but cancel #Stargate.

  • spudhawg
    Will, politically homeless once again (@spudhawg) reported

    @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • buda3915
    Budaman (@buda3915) reported

    @cubicinchstar @PrimeVideo @NASCAR I ain't watching doing some work so I just got radio broadcast on

  • clivegasm
    Dee (@clivegasm) reported

    @PrimeVideo What is broken is #Stargate. Fix it!

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • BigSpoonBear
    Peterhausen (@BigSpoonBear) reported

    Even @CodyRhodes managed to finish the Story... @AmazonMGMStudio @PrimeVideo sort it out and help Stargate fans finish their story.... #SaveStargate #WWE #Amazon

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    @PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.

  • wmolenzccures
    wmol (@wmolenzccures) reported

    @NASCAR @MISpeedway @PrimeVideo Prime video feed is horrible. Every week it's grainy and glitches. I have no issues with my Hulu it's only here.

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio

  • kevp720
    Kevin Perry 💙 🖤👆🏽 (@kevp720) reported

    @alanbarcoff @SportsonPrime @PrimeVideo You're too funny and completely emotionally attached to a narrative you've already decided is true. Calling yourself a body language expert doesn't magically let you read minds. You're taking a few sec of video and inventing motives, insecurities, and secret agendas. Crazy work

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Consistently trending on #Amazo . Cancelled. Stargate. New series announced. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix you have a chance to be a hero to two large sets of fans...

  • rockn_katydid
    Katydid (@rockn_katydid) reported

    @PrimeVideo I'm afraid after the Penguin series the mold was broken