Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (24%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Buffering | |
| Linthicum Heights |
Buffering | |
| Los Angeles |
Sign in | |
| Portland |
Crashing | |
| Kansas City |
Playback Issues | |
| Manton |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Soph
(@Soph4474177) reported
@primevideo you wanted Thursday Night Football, but your quality is ****. This is unwatchable.
-
Ian Christensen
(@Cakeasaurus) reported
@PrimeVideo I've watched perfect video on Netflix, YouTube, and Hulu today. Been in flawless work video calls. But when I turn on #TNFonPrime, nothing but blurry, freezing garbage for a stream. Shameful. I have a top of the line router and 300mbps down internet. It's not that.
-
Nik Ysambart
(@nikysambart) reported
Watching @nfl #TNF on @PrimeVideo is awful. Looks like I'm watching over AOL dialup.
-
DC Valdez
(@dc_valdez) reported
@PrimeVideo Spent 4K on a new TV just to have @PrimeVideo give me the @NFL game in VHS quality #sucks
-
Kyle Alberson
(@kylealby) reported
@NFL @PrimeVideo I love watching my screen buffer and buffer and buffer when I got perfect internet connection and all my other streaming apps work fine... #JunkAF #nfl bring Thursdays back to @nflnetwork or keep losing viewers
-
Mike Maher
(@mikeMaher) reported
I know this hasn't been the experience for everyone, but the quality of my Amazon @PrimeVideo streams for these Thursday Night Football games has been bad-to-awful. And it isn't my internet. I have gig internet and stream everything.
-
Michael Wolf
(@MichaelWolf6) reported
@PrimeVideo why does the connection and picture quality of TNF consistently suck ?
-
MNsportsfan
(@joey_severson) reported
@PrimeVideo is the WORST streaming network for the @NFL glitchy AF! What a joke
-
John
(@JohnToTheNth) reported
@StevieRayMurrow @NFL @PrimeVideo Agreed, StevieRay. It’s awful.
-
Dustin Houlton
(@putter1013) reported
This @PrimeVideo broadcast quality is poor! @NFL if you are going to give them exclusive rights then let’s make sure the quality of the picture is good. Very disappointing!
-
Dave Marani
(@elevatordavem) reported
@PrimeVideo is this really the broadcast???? Fix the bugs!!!
-
Kief
(@kwagner625) reported
This streaming quality is embarrassing @NFL @PrimeVideo
-
Malay B. Shah
(@TxpDoc) reported
@NFL on @PrimeVideo is terrible. Very glitchy, pixelated. But hey, I’m sure the #NFL is making a fortune, so who cares about the fans… #MIAvsCIN
-
B
(@mrsinister01) reported
@PrimeVideo fix your **** !!! Why ******** did they give y’all this contract
-
Edmar Alexander Barillas
(@alexander_edmar) reported
@PrimeVideo your stream is so garbage. Leave steaming quality to @AppleTV
-
Moe
(@DevnetMoe) reported
@PrimeVideo Your connection is slow as ****, put more servers on because every 5 min it says slow connection and then I have to restart my prime video sub just to continue watching the gameX get this back on nfl network!!!!
-
Seven Oaks
(@sevenoakstweets) reported
@nfl @nflcommish @PrimeVideo needs to fix this buffering issue if they are going to have the TV rights to Thursday Night football. This is terrible.
-
NEARY
(@NEARY_11) reported
@Fraticimo @PrimeVideo The sound quality is such dogshit
-
Moon Smoak | Up and to the right
(@MoonSmoak) reported
@PrimeVideo You guys have got to get the crowd noise issue fixed. So quiet and muffled compared to what fans have come to expect... Come on man!
-
Doug Sapetti
(@DougSapetti) reported
@PrimeVideo c'mon man. Be better! Fix the stream!!!
-
Julie Levine
(@JulieLevine16) reported
@SSylvester55 @PrimeVideo @amazon Terrible tonight. Keeps buffering.
-
An Indigenous Tola Man 🇻🇬
(@SirSavant) reported
@PrimeVideo y’all gotta work on the Picture in Picture on the iPhone…
-
LJ Fettig
(@ljDOwork) reported
@PrimeVideo TNF looks like ****. All the servers AWS has and this is the bullshit you put out. @NFL did we not do any research on how well prime live worked. Cause it ******* doesn't.
-
Suzanne Koerner ☮️
(@suzannehk58) reported
@PrimeVideo your picture quality stinks! I know this is a streaming platform, but I will take Direct tv and NFL package over this TNF streaming! @rl_rogergoodell you are a money pig.
-
Dairius
(@22Dmoney) reported
@PrimeVideo audio for these football games are terrible 👎🏾👎🏾👎🏾
-
Dr John Pakiela
(@drjohnpakiela) reported
@wrietsema Absolutely awful. All other apps work fine. TNF on @PrimeVideo is a joke. @NFL
-
DC1958
(@DC19583) reported
@PrimeVideo On TV buffering problems. Go to iphone to cast and it won't cast. **** it. i'll watch Netflix
-
Connor Ortman
(@jortman18) reported
@PrimeVideo Can you fix your app so that it supports multi app functionality on iPhone!!!? It’s annoying to have to stop watching the game to multitask / reply to texts and have the app exit. YouTube TV has it fixed….
-
ShofarDave
(@hurti1000) reported
@PrimeVideo im in germany, have a prime account, but cant see tnf on tv nor android. i cant even find it via search option, older games are neither shown... can someone help me? im desperate
-
Kerri Patel
(@kdpate) reported
Amazon should not have the Thursday night NFL game. The picture is TERRIBLE! As a paying NFL Ticket customer for many years, this is unacceptable! @NFL @PrimeVideo