Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairfield |
Crashing | |
| Ashburn |
Buffering | |
 Berlin |
Crashing | |
| Greenville |
Sign in | |
| Ashburn |
Crashing | |
| Manteca |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Leonardo Blair
(@leoblair) reported
@PrimeVideo I actually like this show. It’s more entertaining than a lot of the garbage stuff they produce these days and you can tell the writers do actual work.
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Akshhaya Ramalingam
(@Akshhaya_R) reported
@Junior709952796 @PrimeVideoIN Oh okay.. @PrimeVideo, Looks like a global issue.. When will the series be available to everyone?
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cain Jacobs
(@dajforever57) reported
@PrimeVideo There's a problem with episode 2. Words don't keep up with video
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Reverend Charles
(@CharlesSotoTX) reported
@PrimeVideo S3E2 is broken. Audio sync is off by 2 seconds. It's unwatchable. E1 was great! Looking forward to watching it fixed. #JackIsBack
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Ophelia
(@Bittersotweet) reported
@PrimeVideo Love the show but some technical issues with Amazon streaming ugh aka video/voice sync issues. To think with all the resources Amazon would run like Netflix or some other comparable platform!
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Cherry
(@Cherry39795233) reported
@PrimeVideo Man please fix these issues!!!! We waited for y'all to fumble the release????
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Jon Newman
(@micklimey1972) reported
@PaulLWoodring @PrimeVideo Yeah episode three has the same problem. I stopped watching too.
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dave
(@DavMcMahon) reported
@PrimeVideo So terrible
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SirTopem🎩
(@djswrd) reported
@PrimeVideo Annoying glitches in this has me stopping and restarting. Anyone else having a problem with this video?
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will l
(@MoWill2788) reported
@PrimeVideo Ok I just tried again this morning and the issue is gone.
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Cheryl
(@Queenie427) reported
@PrimeVideo Please fix audio sync issues. I really want to watch it completely, but this sync issue is really annoying.
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WeTheSheeple
(@rhodes4377) reported
@PrimeVideo YEAH HOW ABOUT FIX JACK RYAN SEASON 3???? WHAT A JOKE. YOU’RE A TECH COMPANY, RIDICULOUS
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will l
(@MoWill2788) reported
@PrimeVideo Audio is not synced starting with episode 2. Please fix before tons of us lose interest in the show.
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WeTheSheeple
(@rhodes4377) reported
@myghty1 @PrimeVideo And it doesn’t work
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chris pepper
(@chrispepper3) reported
@RobBrady3 @PrimeVideo Oh hi mr cia LA production office guy! Say, why invert who the actual good guys/guys are from the reality in my beloved country? Thats weird. Thank goodness most american couch potatoes are gullible morons. Nice work!
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buckley
(@bbuckleysmith) reported
@PrimeVideo I see others had the same problem with AV sync. It makes the show unwatchable. I tried troubleshooting. Any ideas @PrimeVideo ?
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HnJo
(@_DoTheRtThing) reported
@PrimeVideo Watched the 1st episode of season 3. Tried to watch the 2nd episode but the audio was so out of sync that it was unwatchable. Please fix the audio issue.
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Niyi Neyo
(@niyineyomusic) reported
@PrimeVideo Fix the audio sync on this show. It is very horrible, smh.
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Cheryl
(@Queenie427) reported
@PaulLWoodring @PrimeVideo Do you think they will fix it. I stopped watching because it was really annoying me because of this.
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Zach
(@Zach10904023) reported
@MisterChisum @PrimeVideo Damn for real? Without giving heavy spoilers, can you explain how? Was gonna watch after work.
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Theroustabout
(@mrroust) reported
@PrimeVideo The 2nd season sucked. I mean, terrible.
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Christopher
(@reddsec1) reported
@CalebJames17 @PrimeVideo I had the same issue (fire stick). if you pause the program and change the audio format away from dolby axios it will sync fine.
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Shane Ethridge
(@ShaneEthridge) reported
@nickybaker51976 @PrimeVideo @AmazonStudios Yeah I couldn’t finish the second episode. It was about a 5 second delay. Terrible effort.
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Anthony D
(@Mr_P_man) reported
@PrimeVideo kinda ruined my #JackRyan binge.. Bad Audio Sync... Please fix!!!
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Stephen Lumb
(@kopejem) reported
@PrimeVideo Please fix the audio syncing issues. Episode 2 is hard to watch. The sound will not sync unless you enable audio descriptions..
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Anthony D
(@Mr_P_man) reported
@PrimeVideo theres audio issues.. its out of sync.. #buggy
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Rosie 🇺🇦 📚☕🌿
(@nzrosie1) reported
@PrimeVideo Hurry up and fix it ....
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Demond Grundy
(@Grundogg2) reported
@PrimeVideo Poor man struggling trying to survive looking for Tru philanthropist willing to better a humble black man trying to live in a world post pandemic constantly applying for work still working same dead end job if you're out there and willing to assist $jumondg
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Matthew J. Kirk
(@MatthewJKirk1) reported
@PrimeVideo Text maybe you guys can fix the streaming problem with the voice not matching the lips
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Zach
(@Zach10904023) reported
@MisterChisum @PrimeVideo Damn for real? Without giving heavy spoilers, can you explain how it went woke? Was gonna watch after work.