Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (35%)
- Buffering (23%)
- Sign in (19%)
- Crashing (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ensenada
|
Buffering | 16 hours ago |
 Vancouver
|
Sign in | 2 days ago |
 Maynard
|
Sign in | 4 days ago |
 Melun
|
Sign in | 5 days ago |
 Brasília
|
Buffering | 5 days ago |
|
Houston
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick (Paddy) Glen (@PaddyG67) reportedOf all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB
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Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
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DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported@Stargate_SG14 @PrimeVideo The worst 🥲
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Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
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Cpt. ᐰrcher (@cptarcher93) reported@PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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Blackanos (@ThaHustleMan330) reported@PrimeVideo getting a weird green screen glitch on the app. What’s going on?
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Clare McLeod (@intermezzo_arts) reported@Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.
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Jay Gilbs (@PokeJayGilbs) reported@AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.
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007 (@Kaff_007) reported@kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos
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Tiny Ripple (@HopeRipple2) reported@PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.
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James Noyes (@_No_Yes) reported@PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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pão de fo (@Tempowrario) reported@blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.
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DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada
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CrimeMasterGoGoo (@MasterG00g00) reportedHow can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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Otter of Justice (@Turnip_Of_Doom) reported@PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou
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Omega (@omegaV_R) reported@PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.
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Cpt. ᐰrcher (@cptarcher93) reported@PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.
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rosa ★★ (@portidumbb) reported@PrimeVideo morch HELP
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake
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Kayden🌒 (@Manestbleu) reported@City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him
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Ronald Marcano (@RonaldM40196867) reported@PrimeVideo For those of us who have to work, it never started at all.
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Save Stargate (@SaveStargate198) reported@AmazonMGMStudio @PrimeVideo Help please @AmazonHelp
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Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
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S. A. Hughes (@essayhughes) reportedKemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk