1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Colorado Springs Crashing 14 hours ago
Kansas City Sign in 14 hours ago
Hereford Buffering 19 hours ago
Lansing Crashing 21 hours ago
Dallas Playback Issues 1 day ago
London Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • The_real_Karzir
    Karzir (@The_real_Karzir) reported

    @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

  • Rakeshjampot
    Rakesh Srivastava (@Rakeshjampot) reported

    Error in E2 of Made in India: A Titan Story on @PrimeVideo When #XerxesDesai pitched the watch project to the #TataBoard, a member cited Tata Steel & Tata Motors. Catch: There was no Tata Motors in the late 70s, it was still TELCO! #TataHistory @TataCompanies @TitanWatchesID

  • Greensteinsgate
    Christopher Greenstein (@Greensteinsgate) reported

    @PrimeVideo This looks absolutely awful compared with the Stargate series we could have had. I’ve been a customer since 1999 and been a Prime member for ages. Fire the person who cancelled Stargate and let the Stargate team make the show.

  • tweetingmatty
    Matt (@tweetingmatty) reported

    @JiltedValkyrie @bimbly @PrimeVideo They even did an episode that focused on her being in another women's body Who was disabled. The show always felt with social issues they just didn't beat it over the head.

  • shanesmithau
    Shane Smith (@shanesmithau) reported

    @PrimeVideo Stargate is also calling! Amazon made a huge financial misstep here. It's not too late to fix it! #SaveStargate

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • srutherfordx
    susan rutherford (@srutherfordx) reported

    @PrimeVideo @hayu please tell me WHY episode 3 of the summer house reunion is not available ??!!! .. pleaseeeeeee fix this and make it available 🙏🙏

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • NeoAeia
    NeoPass - Your Gaming Portal! (@NeoAeia) reported

    And neither is our passion for Stargate. Still waiting for you to fix that. @AmazonMGMStudio @PrimeVideo

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @BaronDestructo I don't know what that is but can we also enlist the help of Keanu Reeves as John Wick and Jon Bernthal's The Punisher to go after the execs of @AmazonMGMStudio and @PrimeVideo for the unsanctioned cancellation of Stargate or is that too extreme #SaveStargate

  • RealVentGuy
    Jonathan Condon (@RealVentGuy) reported

    @PrimeVideo 🖕 big problem Bring back stargate

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Good to see @PrimeVideo is being a total ******* and won’t allow sign in but happily take my money. Fu king over thieving shits like this

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • arch_diamond
    Star Diamond Arch (@arch_diamond) reported

    @PrimeVideo Now there is a problem

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • jerry_wagn81547
    Jerry Wagner (@jerry_wagn81547) reported

    @Jack2LOneill @PrimeVideo It truly is terrible watched once 👎

  • matttrinh
    Matt Trinh (@matttrinh) reported

    @Jack2LOneill @PrimeVideo Not to sound like an Amazon shill, but canceling subscriptions won't work. Buying seasons, introducing new people to the franchise, that will speak louder with the petition because Clarkson had leverage with his success with Top Gear and The Grand Tour.

  • ishriihari
    Shrihari (@ishriihari) reported

    @PrimeVideo Over the next few months, Mr. A, Mr. S, Mr. P and Mr. K became convinced that this was a golden opportunity. Parents didn't hand out money easily back then, so they started saving, borrowing and convincing their families to help them invest.

  • CurtisPeters
    Curtis (@CurtisPeters) reported

    @Owls_4_America @Dark_Asgard_ @PrimeVideo I am not alone in this opinion, it lacks creativity. It’s more slop and sets a terrible standard for media of the future. would be used to create a future srargates instead of what we know and love. The human element removed.

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • DrDude1985
    Chris (@DrDude1985) reported

    @SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway

  • melyandsam
    Sammy D. (@melyandsam) reported

    @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • WinnieJenkems
    Winnie Jenkems (@WinnieJenkems) reported

    @amazon your “I Shouldn’t Be Alive” channel on @PrimeVideo TV (powered by @BanijayEnt) has been stuck looping the “watch more after the break” interlude over and over for DAYS! Not showing any actual episodes! Please fix!!!

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo