1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 30% Buffering (30%)
  • 18% Crashing (18%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Poplar Buffering 6 hours ago
Lakeville Buffering 1 day ago
Puebla Buffering 3 days ago
Challans Crashing 3 days ago
Paris Buffering 3 days ago
Palma Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TLanokia
    Alistair 🐆 (@TLanokia) reported

    @PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?

  • Arun_Sankar_A
    Arun Shankar (@Arun_Sankar_A) reported

    Hey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • GabbyGwenhwyfar
    ~*~Jennifer~*~ (@GabbyGwenhwyfar) reported

    @PrimeVideo I'm watching the game on silent now. Terrible. 🙄

  • KyuuEturautti
    Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported

    @Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.

  • TivaFanFics
    TivaFanFics (@TivaFanFics) reported

    @codewithpri @PrimeVideo @amazon are the worst at that!

  • AvinashaSharma
    Avinasha Sharma (@AvinashaSharma) reported

    Just wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !

  • GerrikoIO
    Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reported

    Who knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.

  • sophia_amber_d
    Sophie Jewel 🌼 (@sophia_amber_d) reported

    @PrimeVideo New problems, but the same old solution? What's actually different about this Batman?

  • BMatthews86
    Mike (@BMatthews86) reported

    @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • Michael24521649
    Michael Patrick (@Michael24521649) reported

    @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

  • ariaalvs
    ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported

    @folklorefy @PrimeVideo @PrimeVideo get to work bro

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • TheCommander99
    The Commander (@TheCommander99) reported

    @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

  • leopotter788
    Leo (@leopotter788) reported

    @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

  • CountessAu
    MyBrainHurts🍸 ⚰️ (@CountessAu) reported

    Oh, fúck me, @primevideo is a z grade 💩 show. Give it an 8 year old to fix, ffs.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers