1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Buffering (29%)
  • 29% Playback Issues (29%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Sign in 2 days ago
Palaiseau Crashing 2 days ago
Pessac Crashing 5 days ago
York Buffering 6 days ago
Paris Crashing 6 days ago
La Rochelle Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • CowboysLive2023
    CowboysForever (@CowboysLive2023) reported

    @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

  • random23yps
    YPS (@random23yps) reported

    @theskindoctor13 Yes they diluted the entire narrative by adding the caste angle. This could have been much powerful series. Glad someone said it. @PrimeVideo just focus on one thing, don’t become @anuragkashyap72 and add all social issues in one narrative…

  • jwsherrod
    John William Sherrod (@jwsherrod) reported

    @WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.

  • YapiYapo99
    Dennis Celery (@YapiYapo99) reported

    Why does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo

  • limeunfiltered
    Logan (@limeunfiltered) reported

    @PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio

  • Trailmyx
    Trailmyx (@Trailmyx) reported

    @Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo The only problem was they were several thousand years in the future. So Sam and Rodney need Eli and Rush to help them figure a way to take all that tech, their new ship and the Destiny back in time so they can use the gate to go home or resupply.

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • agarwalharsh3
    harsh agarwal (@agarwalharsh3) reported

    Is anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.

  • BeskarOnFridays
    On Fridays We Wear Beskar (@BeskarOnFridays) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.

  • jay_onte_long
    Ja’tari (@jay_onte_long) reported

    @PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • panrobaczek
    pan robaczek (@panrobaczek) reported

    @PrimeVideo Fix the Stargate first

  • ztwhite23
    Zach White (@ztwhite23) reported

    He’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • JaredTheBear
    Jared (@JaredTheBear) reported

    @BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • kitkate6801
    Katie (@kitkate6801) reported

    @HilWimer @PrimeVideo @WNBA They are the worst!

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate

  • chisdyriffic
    Chisdyriffic (@chisdyriffic) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo You're doing the Lord's work old friend

  • bryan_arno56305
    Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported

    @PrimeVideo This is terrible.

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • SunriseSwiftie
    rissa ♡ (@SunriseSwiftie) reported

    @PrimeVideo you’re the worst for canceling My Lady Jane 💔

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

  • DevineHQ
    GamingHQ (@DevineHQ) reported

    @amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.