Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Buffering	7 hours ago
Sherwood	Crashing	19 hours ago
San Jose	Buffering	21 hours ago
Township of Evan	Playback Issues	22 hours ago
Sacramento	Crashing	2 days ago
Kokomo	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

GxLxGL (@GxLxGL) reported 1 second ago
@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
James Jay (@Jacquesdrums1) reported 2 minutes ago
@GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!
EGC (@EGCIV) reported 8 minutes ago
@PrimeVideo your stream is terrible.
Andi Caulton (@AndiCaulton) reported 10 minutes ago
Jon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.
Mahesh Desai (@demahesh1) reported 15 minutes ago
@amazon @PrimeVideo Worst customer service to prime members
Dfischsucks (@dfischsucks) reported 17 minutes ago
@SportsonPrime @PrimeVideo These announcers are terrible.
Emilio (@Emilio_Anthony_) reported 18 minutes ago
@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
QUADAWG (@QUASHAUN104) reported 20 minutes ago
@PrimeVideo @InvincibleHQ please fix thragg. He does not look like the intimidating final boss he's supposed to be. In the comics he looked badass but here he just looks... Idk lol
jag (@Jags3121) reported 24 minutes ago
@puriiii___ @PrimeVideo Worst user interface prime
Hammock Beers (@Beerswilltravel) reported 26 minutes ago
@Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!
Not in Muellers Purview (@NYFreedom2024) reported 27 minutes ago
@PrimeVideo must be doing terrible if you are buying ads to promote show. show went to ****
𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported 29 minutes ago
@PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys
FruitPop (@FruitPop223716) reported 30 minutes ago
@PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo
Ernest of Borgnine (@ACK2069) reported 31 minutes ago
@PrimeVideo Thank God it's over. The last season was terrible woke nonsense.
🍊 clementine (rotten) (@whimsy_pea) reported 32 minutes ago
@aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it
Chaotic Harley (@AydinNose) reported 33 minutes ago
@iamufohunter He ***** those girls Evil sick bastard @PrimeVideo you are the worst
Williamson “Peterson” Jacobson (@butteryfade) reported 36 minutes ago
@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
lisa hahn (@JustDoTheWork66) reported 37 minutes ago
@chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!
Mahek Shah (@MAHEK_SHAH__) reported 39 minutes ago
@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?
vanshika arora (@AroraVanshikaa7) reported 39 minutes ago
@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
Rohit Somkuwar (@RohitSomkuwar5) reported 45 minutes ago
What is wrong with @amazonIN @PrimeVideo ? After having full membership still we are forced to see advertisement! What is the use of membership then? And why additional upgrade you people are asking to unsee ads? @MIB_India please help common people!
OpusDogPoker 🥸 (@RealOpusDog) reported 47 minutes ago
@VivaLaStool @PrimeVideo @AmazonMGMStudio Putting that hunchback to work!! 👍
Camsworld (@Camspen_) reported 47 minutes ago
@PrimeVideo @AmazonMGMStudio Fix ur animation plz
10 🦁 / 100 🐏 (@Donte______) reported 49 minutes ago
@Withmyflawsnall Its not just that the quality of the game on @PrimeVideo sucks! Lagging, slow resolution, constant disconnections, etc. The @NBA sells itself to the highest bidder week by week main reason I havent watched much bb all year 👎🏾
WillEmerson2.5 (@wemerson2point5) reported 49 minutes ago
@PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.
Chickadee (@Xgamer40000) reported 51 minutes ago
@PrimeVideo Looks terrible
HipHopKlipz36 (@hiphopklipz36) reported 51 minutes ago
is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound
Mahesh Desai (@demahesh1) reported 52 minutes ago
@PrimeVideo @amazon Worst customer service for prime membership
Krushnkumar Patle (@krushnappatle) reported 53 minutes ago
@PrimeVideoIN there is no option to change the size of subtitles on the app tried all possible solutions don't work, worst app ruined the whole experience of watching any movie or tv show. No solution for many months now. #primevideo
Timothy Norman (@Timothy01775634) reported 59 minutes ago
@PrimeVideo He won’t fix the woke nature of your series.