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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Tivoli Sign in 17 hours ago
San Jose Buffering 17 hours ago
Virginia Beach Buffering 2 days ago
Denver Sign in 2 days ago
Atlanta Playback Issues 2 days ago
Denver Buffering 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • DonnieMeador
    Don Meador (@DonnieMeador) reported

    @Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.

  • katwife
    Kathy Van Duzer, M.A. (@katwife) reported

    @PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads

  • dannybrown805
    Danny Brown (@dannybrown805) reported

    @familybaptisttn @NASCAR @PrimeVideo Not a single issue with prime. No lagging. Seems like you need better internet.

  • 2noodleking
    Brian (@2noodleking) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime is the worst

  • hellphish89
    Hellphish89 (@hellphish89) reported

    @familybaptisttn @NASCAR @PrimeVideo Yea, the picture quality was REALLY weird. Like a 90s era race.. Super strange.

  • sean62921
    sean6292 (@sean62921) reported

    @familybaptisttn @NASCAR @PrimeVideo Yea I didn’t have those issues and also they were going to go commercial free for the last 50 laps fox and nbc will never do that

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo not a NASCAR issue, that's a you issue.

  • Jay_was_here___
    midnight marauder (@Jay_was_here___) reported

    @PrimeVideo fix the ******* sound on the Yankees game…

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • Ashura_GG
    ASHURA (@Ashura_GG) reported

    @PrimeVideo You lied to us.. you promised us scorched earth, we get NOTHING. One of the worst finale season of the history of all series 💀

  • mx_casual
    Taylor B Casual MX (@mx_casual) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem

  • Murph_IT
    ☘️ Murph ☘️ (@Murph_IT) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an ID-10-T problem.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • KiteSmiter
    KiteSmiter (@KiteSmiter) reported

    @PrimeVideo whatever update happened with the app with the live TV tab, it’s impossible to scroll past it to the other apps like Apple , paramount, just gets stuck on live tv and you must quit the app and search the show you want instead. Just FYI but pls fix thanks

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • JaymoACP
    Jaymo (@JaymoACP) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on mobile with no WiFi at work. Perfect quality. I love prime racing. Gives us people under 85 who don’t have a cable box a chance to watch a race.

  • blown65
    Joseph Bloomberg (@blown65) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues fix your junk

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • JeffGorvetteWeb
    Jeff Gorvette Fan (@JeffGorvetteWeb) reported

    @familybaptisttn @NASCAR @PrimeVideo People discovering they have terrible internet in real time has been an interesting theme tonight

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @familybaptisttn @NASCAR @PrimeVideo watching on my computer, no issues with quality whatsoever