Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/17/2026 21:55

March 17: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (19%)

    Sign in (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBrooklyn Buffering
BrazilRio Largo Sign in
United KingdomHelston Playback Issues
United StatesNampa Playback Issues
United StatesRound Lake Video Quality
United StatesConroe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RonanDroge Ronan Droge (@RonanDroge) reported

    @JonMatthewB @LOTRonPrime @PrimeVideo Ok. There are structural issues too tho. And other problems. Its ok to enjoy it. Its ok not to as well.

  • beguinwa ton!x (@beguinwa) reported

    @LOTRonPrime @PrimeVideo It's getting worse and worse! I stopped watching 12mins in. Galadriel the Lord of Karens just asked to speak to the Manager's, Manager's manager. Awful writing!

  • avnerd98 Rob Smith (@avnerd98) reported

    @PrimeVideo hey guys, how do I change my phone number on my account to login when I don't have access to my old number?

  • Scottman595 Dante Cote (@Scottman595) reported

    @azwess @MayaNightwolf @PrimeVideo and that still does not mean they cut corners where needed and writers are not viewed as important enough to not be treated like Dog **** and forced to work 80+ hours a week so yes they are cheap as hell as why brother getting people who can do a good job to save a few bucks

  • bensoulismusic MeLord Benji (@bensoulismusic) reported

    @u_r_a_stalker @LOTRonPrime @PrimeVideo Delusion is a real problem. Def get that checked out

  • rkorny Rob Kornblum (@rkorny) reported

    Did anyone else have issues with @PrimeVideo streaming of the NFL game last night? We get prime through a @Roku and it looked like we were watching a 1981 broadcast in low def.

  • Chris_P213 Crizzeey (@Chris_P213) reported

    @LOTRonPrime @PrimeVideo Show is just weak for LOTR. Don’t have a problem with the diverse cast, but story is lame. For creating this s, they could just made up a new show and doesn’t need to buy the franchise rights. Would be much cheaper for them and with more success…

  • LCherrett Lisa Cherrett (@LCherrett) reported

    @ridesandskis @MrJamesMay @PrimeVideo It could have been. Heart trouble. But I think he's on the mend 🧡

  • Rippenstain Rippa (@Rippenstain) reported

    @MrJamesMay @PrimeVideo God i hate having broken ribs

  • UkkoTheComic Ukko The Comic (@UkkoTheComic) reported from Little Canada, Minnesota

    @ajassy @NFL @PrimeVideo it's a terrible product being managed by a terrible company

  • Gartman1242 Gartman (@Gartman1242) reported

    Also hats off to @PrimeVideo every football fan LOVES Al Michaels if they didn’t have him I don’t think it would of been as good but kirk did a lot better than I thought he would as well. Got to get the video quality better though had alot of problems

  • Trucker4191 Trucker419 (@Trucker4191) reported

    @HollyanneLiz @PrimeVideo You guys must have bad internet providers. My internet is run in to the house with cable. I learned long ago if you have internet service that gets shot from some box a mile away it’s nothing but trouble. Mine was better then regular tv! Loved it

  • OsC_me Oscar Romero (@OsC_me) reported

    @NFLonPrime @PrimeVideo Amazing picture quality and production value. @CBSSports has a lot of catching up to do - their NFL games are dull and have shown little improvement over the years.

  • Only1BDT B1 (@Only1BDT) reported

    Continuation of my review on #RingsofPower: The actors lack any merit and have odd ways of delivering lines. There was more but I can no longer see it, the problem is @PrimeVideo are fixated on creating another @GameOfThrones rather than making good films or videos. What a waste

  • deelhigg Dlhiggs (@deelhigg) reported

    @PrimeVideo @chargers @Chiefs Complete garbage video glitch every six seconds followed by pixelating. My Thursdays just freed up. Won't bother coming back for this crap

  • RamunoJr BR 🦮 (@RamunoJr) reported

    @1053SS I had no problem with Amazon Prime , it ran smoothly. #PrimeVideo #PrimeGaming #tolo

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @LOTRonPrime @PrimeVideo Why is the writing just so God awful?

  • Bob74096107 Bob (@Bob74096107) reported

    @PrimeVideo @chargers @Chiefs Horrible picture quality. Amazing that an organization with your resources could put out such a bad product.

  • RoddieRandom Roderick Random (@RoddieRandom) reported

    @LOTRonPrime @PrimeVideo I can't. I gave up in bored disgust after the first 15 mins of episode 1. This 'adaptation' of Tolkien's great work is appallingly dreadful.

  • budalursuresh Suresh Jeevanandam (@budalursuresh) reported

    @AndroidDev In an TV app, if we use device code based login similar to Primevideo etc, how do we get the app reviewed in Play Console. From the review comments, it appears this flow is not supported but not sure as very little information is shared by the reviewers.

  • Wichu91 Michał (@Wichu91) reported

    @MrJamesMay @PrimeVideo WHAT a terrible accident!

  • Rippenstain Rippa (@Rippenstain) reported

    @MrJamesMay @PrimeVideo God i hate having to broken ribs

  • billerickson70 Bill Erickson (@billerickson70) reported

    @KXnOMorningRush @NFL @PrimeVideo Game was blurry and choppy. Every other streaming service I use was crystal clear so not a internet problem for me.

  • delta_s4_ Burt Macklin FBI (@delta_s4_) reported

    @MrJamesMay @PrimeVideo Hope you're doing well, that crash looked bad

  • Scoop0410 Shawn Cooper (@Scoop0410) reported

    @NFL @PrimeVideo Thursday football was terrible. Can’t even hear the actual game. Turn down the mics and let’s hear the hitting of pads, the players and what the refs are saying! Annoying to watch.

  • wubody25 SS (@wubody25) reported

    @Midwest_Cappers @PrimeVideo Watched it on prime and had no problems. Was texting with a buddy and my feed was actually ahead of whatever he was on

  • 25shadesofblack Femi (@25shadesofblack) reported

    @Kitsunomomo @LOTRonPrime @PrimeVideo back grounds maybe with the casual or total Tolkien newbies in mind. They didn't just create it for Tolkein fans. The biggest issue I have are the abrupt cuts in scenes, the timings are just wrong to me in most cases and it makes it hard to connect sometimes.

  • JuMysuperjr The Thotxic Avenger{#01} (@JuMysuperjr) reported

    Overused Twitter joke of the night (9/15): 1.) @NFL on #AmazonPrime is bad. 2.) Old peoples confusion about where to watch. 3.) #PrimeVideo streaming quality of the game

  • chrisdxb87 Chrispat87🇩🇪 (@chrisdxb87) reported

    @LOTRonPrime @PrimeVideo Another chaotic episode with nonsensical timeline of events, boring dialogues, awful music, hardly any use of the dwarfen language and pointless slow mo action.

  • Cybermage14 Cybermage (@Cybermage14) reported

    @LOTRonPrime @PrimeVideo Is this another race swap or another fan character? I'm having trouble keeping track.