Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 19: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 1 hour ago |
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Sign in | 15 hours ago |
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Playback Issues | 15 hours ago |
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Buffering | 16 hours ago |
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Crashing | 16 hours ago |
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Crashing | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Stevø (@_Steve_B_) reported@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
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Ya boi (@TheeMightyyThor) reportedFix the got damn audio @NBAonPrime @PrimeVideo
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Nate 🇺🇸 (@alwayssbased) reportedGood god the steam on @PrimeVideo is awful today
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RWBullet (@rwbullet) reported@SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.
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Marty Morrice (@lord_mjmorrice) reported@PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..
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Sad Clown Chair (@Pumpkin1159) reported@PrimeVideo Is it going to as terrible as the last one
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Delightful Derek (@CricFootTenCine) reported@clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices
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ẼrnieŴrld (@Erniewrld999) reportedYeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo
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Absolute Joey (@Joefanatic23) reportedYO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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Jack McScumbag (@JackMcScumbag) reported@WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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Viv3t3 (@Youmomma18) reported@PrimeVideo fix yo app im trying to watch Invincible
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Nothing Else Matters (@0elsemattersMO) reported@PrimeVideo Worst show in history
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nbanewslive (@nbanewslivefeed) reported@NBAonPrime @PrimeVideo Can’t wait to hear the excuses come Friday morning of how Luka ain’t got enough help Imagine the insult on @KingJames
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Lovelydeneen (@Lovelydeneen) reported@Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !
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ATM (@imjustnosy133) reported@PrimeVideo please help!
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SIKUM (@SIKUHDELICS) reported@PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken
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TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
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scott bonar (@scottbonar5) reported@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
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Melanie McKee (@melanie_mc58085) reported@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
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Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported@FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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S K Talks (@salllllman) reported@PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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Tele Nostalgie (@TeleNostalgie80) reported@MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !
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That_Guy (@NICHI50470371) reported@BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns
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Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported@PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?