Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Smyrna |
Buffering | |
| Elk Grove |
Buffering | |
| Madison |
Crashing | |
 Monterrey |
Buffering | |
| Manning |
Buffering | |
 Colombes |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Marisa
(@eMjAy_023) reported
@PrimeVideo should refund me for the year for being forced to watch this god awful game @NFL
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Nicholas
(@CAAARRLL89) reported
@PrimeVideo I want a refund. This game is TERRIBLE
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All Fantasy Football
(@FantasyPff122) reported
Can they please fire Nathaniel Hackett. So many terrible 1st down rushes. So many times for a sweet play action call or anything other then a inside run that loses yards. #football #PrimeVideo
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Mitchell Duggan
(@mduggan91) reported
@FadeUsports @PrimeVideo This is the best worst game ever
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klephus22
(@tlandon22) reported
@NFLonPrime coverage sucks for the game glitchy freezing but yet the commercials never have a problem @NFL @PrimeVideo
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El Jefe DC
(@jbrainard) reported
@millman85 @NFL @PrimeVideo I'm a Lions fan, as you know, and this is by far one of the worst games I have ever seen.
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Jed
(@Toecutter900) reported
@PrimeVideo the picture quality of the game is horrible. The sound is even worse. Also, when I turn it on and the press start from the beginning, it jumps to live and ruins it for me because I see the score. I will not watch this and I love watching football
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Your Dose of Reality
(@ipokethewoke) reported
@PrimeVideo congrats on showing the worst @NFL game of the year tonight.
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kidKriptic
(@Voguegarcon1) reported
Amazon pays $78 million a game to broadcast TNF and the quality is worse than my Instagram story I made walking down a loud street. Fix it @PrimeVideo
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Jordan Newman
(@JordanNewman357) reported
@Paslongfeu @PrimeVideo Oh my god, I'm so sorry, lmao! It's just so many people GENUINELY think this ****, it's hard to tell if people are joking, haha. I have no idea how people think this show is a "masterpiece". It's so ******* awful.
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Grant Willour
(@GrantWillour) reported
If I wanted to watch bad football I’d watch college football what is this? Fix ya script @NFL @PrimeVideo
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Edmundo Chavez
(@Edmundo18371581) reported
@EmmanuelAcho Literally just got @PrimeVideo today! Awful!
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Jim-naSTIX
(@Theredbeacon) reported
@steff00777 @PrimeVideo Not a problem on @CBS!
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Shane Kerchen
(@ShaneKerchen) reported
So @FDSportsbook gives out Bad Beat refunds. Do @PrimeVideo and @NFLonPrime give out God-awful Game refunds?
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SportsTruth
(@SportsTruth12) reported
@amazon @PrimeVideo Did you get the worst games for TNF just to sell a million ice picks we would use to stab our eyes while watching?
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kidKriptic
(@Voguegarcon1) reported
@NFL Never excited to watch a low quality broadcast on @PrimeVideo
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John Becker
(@FanFootball47) reported
@PrimeVideo #TNF Worst game ever. #FantasyFootball
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John S
(@jshub112) reported
@PrimeVideo @Broncos @NFLonPrime Worst picture quality from any streaming company. You have nerve for charging to watch this.
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Jolly Jokester
(@Jolly_Jokester) reported
@klb0427 @PrimeVideo Dude, I’m on a Fire TV. I’ve tried everything. They have a problem solving checklist. I did that too. It really makes no sense.
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Fade U
(@FadeUsports) reported
Is this a contender for worst Thursday Night game of all time? Thanks @PrimeVideo 🤡 #TNFonPrime
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EA
(@pias4life) reported
TNF Prime feed is once again almost unwatchable. #PrimeVideo bad enough these teams are terrible.
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Tyler Howes
(@tjhowes87) reported
This is the worst game I’ve ever seen. These teams suck! @NFL @PrimeVideo
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evenstephen
(@evenstephen11) reported
@PrimeVideo @Broncos @NFLonPrime worst football game ever, whats the record number of punts in a game alexa?
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FreeBlackMan
(@FreeBlackMan) reported
@PrimeVideo, hold some of the #TNF stats and graphics on the app. The stream is awful. I don't want to watch on TV now.
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Doug Gardner
(@VBDaddy2001) reported
Count me as a +1 for crappy picture quality from #ThursdayNightFootball from @PrimeVideo
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Brady SZN
(@bradyplswin) reported
@PrimeVideo @NFLonPrime @Broncos Worst game ever
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Kyle laine brouillette
(@klb0427) reported
@Jolly_Jokester @PrimeVideo If you have fire stick it's the ram either factory reset or kill background running apps I was having same problem I finally fixed it.
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Moody
(@Moody82001528) reported
@NFLonPrime @PrimeVideo @DavidBowieReal Worst game ever.
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Napjemi2k
(@NapjemiJr) reported
Another awful NFL game… #Primevideo #NFL
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Jake Monaghan
(@jakermonaghan) reported
The stream quality from @PrimeVideo is worse than the illegal streams I’ve heard about. It’s absurd.