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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Buffering (32%)
  • 32% Playback Issues (32%)
  • 16% Sign in (16%)
  • 16% Crashing (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sète Crashing 18 hours ago
DeWitt Buffering 3 days ago
Betim Sign in 4 days ago
Melbourne Buffering 4 days ago
Poplar Buffering 6 days ago
Lakeville Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ciscoforshort
    Cisco ✨ (@ciscoforshort) reported

    @HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • Arun_Sankar_A
    Arun Shankar (@Arun_Sankar_A) reported

    Hey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @Jamie26559164 @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • ChelleB36
    Michelle Barrett (@ChelleB36) reported

    @PrimeVideo I have @AMC_TV (plus) subscription and started watching chum yesterday, now it's show as available to rent/buy under #AMC+ this is an ongoing issue with prime subscriptions and movies asking you to rent that are free on those services - ex. paramount+ guns up

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • Jai_Singh81
    Jai Singh (@Jai_Singh81) reported

    Hey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you

  • dudcentral
    ami ☆ (@dudcentral) reported

    @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideo @PrimeVideoIN Worst ever

  • BridgetteLucy83
    BridgetteLucille (@BridgetteLucy83) reported

    @PrimeVideo @masterpiecepbs Are you going to fix Professor T audio problems on Season 5/ep 3,4? Two nights of not working.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • Abhilek75736901
    Avi (@Abhilek75736901) reported

    @PrimeVideo And first season with Woke BS worst then last season.

  • JoeBusch_
    Joe Busch (@JoeBusch_) reported

    @primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • tabbysucubus
    Richard Wickens (@tabbysucubus) reported

    @PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.

  • theraajvarma
    Raaj Varma 🇮🇳 (@theraajvarma) reported

    @PrimeVideo hello, I am not able to login in d prime video slate account. Need help

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo these actors are terrible

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • Softlad187
    Andy Steele (@Softlad187) reported

    @mhewson_MCH @PrimeVideo Oh my god, are you going to be ok or should we send help?

  • formybaela
    diva down era (@formybaela) reported

    @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

  • Rich07524255
    Rich (@Rich07524255) reported

    @PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too