1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
DeWitt Buffering 7 hours ago
Betim Sign in 1 day ago
Melbourne Buffering 2 days ago
Poplar Buffering 3 days ago
Lakeville Buffering 4 days ago
Puebla Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • Brad_Deuster
    Brad_Deuster (@Brad_Deuster) reported

    Damn…start work at 7…storms around that time..1 coworker starts late because of her kid..I already let my PM that I’m probably going THAT tomorrow Wanna go to bed, but third eye blind is on @VansWarpedTour .@PrimeVideo

  • Critica93610315
    CriticalThinking (@Critica93610315) reported

    @PrimeVideo Fix the app. It's been crashing for the last month. Did you hire the dev team that made the @hbo app?

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • BMatthews86
    Mike (@BMatthews86) reported

    @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I stop watching over the top, unrealistic tough guy movies/shows a long time ago 2 dimensional garbage

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • JoeBusch_
    Joe Busch (@JoeBusch_) reported

    @primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • Michael24521649
    Michael Patrick (@Michael24521649) reported

    @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

  • MondoB2
    Armando B (@MondoB2) reported

    @AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • KyuuEturautti
    Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported

    @Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.

  • LudoUnknownmaga
    Trupac (@LudoUnknownmaga) reported

    @PrimeVideo Worst casting choice ever

  • BrandonLeeDbson
    Brandon12121997 (@BrandonLeeDbson) reported

    Has anyone having quality issues on Prime video? @PrimeVideo

  • Musashi1596
    Mark Dorney (@Musashi1596) reported

    Rewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @Jules5RunCO @PrimeVideo This guy has mental issues

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon