Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tacoma |
Buffering | |
| St. Louis |
Sign in | |
| San Jose |
Playback Issues | |
| Arab |
Playback Issues | |
| Kansas City |
Buffering | |
| Lehighton |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Lillegutt Beardist
(@Lillegutt) reported
Season two of Picard summed up, 10 episodes to make about one and a half episodes of real sci-fi. It feels more like drama with a reunion of old friends rather a sci-fi show. Worst Star Trek so far. @PrimeVideo @AmazonStudios #shotsfired
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LAdan23
(@DeaconDan19) reported
@PrimeVideo I tried to watch this but it’s just so damn boring. Why would anyone put up with a squatter/trouble maker on their land? And why does Royal keep going back to the hole and getting clubbed from behind?
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Miztwocents13 💉💉💉🐕🇨🇦 ♒
(@miztwocents13) reported
@PrimeVideo @PrimeVideoCA Too bad the picture quality is garbage and no matter how you adjust your TV settings 99% of it is dark. Same as another show we were so hyped to watch. Prime Video needs to get better. We rarely watch anything on there anymore.
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emilywillingham
(@emwillinghamm) reported
@PrimeVideo @amazon I have an unknown pending transaction in my bank for £4.49 and I don’t have a prime account with you and @HalifaxBank have told me to contact you, help?????
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Chrystian Steelpirate 🏴☠️
(@CSteelpirate) reported
@miztwocents13 @PrimeVideo @PrimeVideoCA Only in your tv, mine the image quality is good
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ミ★ ɹǝpıdsƎS™ ★彡
(@SEspider) reported
@nft_nabber @PrimeVideo @InvincibleHQ NOTE: Deleted my original reply to fix spelling errors.
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birdandmonkey
(@birdandmonkey) reported
@PrimeVideo my son has just discovered Captain Scarlet on Prime and is gutted that it ends in 9days! Please help! He wants to watch all episodes but can’t binge watch them (because he’s only 8!) 😢😢😢
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beca ⚓︎
(@callieslove) reported
@PrimeVideo besties can u put good trouble s4 ep 9 on please
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perezjoardan
(@perezAjordan) reported
@srinivasnmp @PrimeVideo Dm @antiticol now to fix your account immediately
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tyler mccaughey
(@Magafs333) reported
@PrimeVideo Hi, I'd like go apply for a job at fixing your subtitles please. Either the movies don't have them at all or simply they are wrong, usually incorrect word or grammar. Also some very big films don't have subtitles or any actors listed. I can fix this for a price.
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Ryan Waniata 🇺🇦
(@ryanwaniata) reported
@brooke @PrimeVideo I just accidentally watched Columbo on freevee and I was so confused. Had no idea how it was connected. Amazon has always had the worst branding in streaming though.
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Phillipa Perry
(@perryphillipa2) reported
@PrimeVideo terrible picture on the tennis tonight .. any reason 🎾
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F.
(@froyonions) reported
@PrimeVideo please fix the grand tour subtitle
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rahul vadera
(@rahulvadera10) reported
@AmazonHelp Call me and solve my issue. You chronic capitalist. I’l suggest everyone not to ever buy from @PrimeVideo @amazonIN
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Spectre
(@thespectreshow) reported
@AmazonStudios @PrimeVideo @lilitaylor Man, I thought the Yellowstone Ranch had some problems
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Big Ed The Hot Sauce Guy
(@JackMagnum99) reported
@TheDramaClubPV @PrimeVideo LOL!! Amazon should NOT be promoting this, lol! I loved the cast, but man, this series was straight up awful. Ya'll see for yourselves...
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Sherri
(@sherrisberries) reported
@LarsCourville @PrimeVideo Absolutely agree. Great cast — mostly — and I had high hopes. Too ridiculous. Terrible writing and directing. Just no.
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Susie
(@SwtRochester) reported
@miztwocents13 @PrimeVideo @PrimeVideoCA I agree. I only plugged the Firestick back in to watch this show. The show is very dark and reception is terrible since 2020 and Amazon has not made any effort to fix the service we get either.
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flo ✨ • 🇸🇪🇱🇹🇦🇱
(@softesparza) reported
@FandomingStuff I know I’ve tried changing Amazon location not that long ago and it didn’t work out with the (German) account I have, and also PrimeVideo doesn’t change location with a vpn (unlike Netflix) cause I think it’s connected to the store where your account is from (in my case .de)
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Harry 📷 🎸 🕹
(@Grumpyrocker) reported
Not happening on all #PrimeVideo. But it's clearly an issue.
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Federalist Variant (CaucasianX)
(@RichardJSunkle) reported
@mariss_ugh @PrimeVideo Seems an awful lot was left unresolved if that was truly the end.
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Paul_thePullBox
(@Paul_thePullbox) reported
@LorenzoDPalermo @PrimeVideo God help me… I. Don’t. Know
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twella900
(@twella900) reported
@PrimeVideo His singing is the worst part of the show!
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JP54
(@JP541992) reported
@PrimeVideo In 6 episodes we basically learned nothing. Complete waste of time. Acting is terrible. Writing is terrible. In other words, the show SUCKS.
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Arctic the Doodle Noodle
(@arcticstigma) reported
@nft_nabber @PrimeVideo @InvincibleHQ Same goes for illustrators getting into the business. You have to work for companies to survive but in doing so you sign off on anything created to them to work there.
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libcrimesxposed
(@libcrimexpose) reported
@PrimeVideo your streaming is not working at all in Detroit Michigan on Apple TV……please fix ASAP
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Srinivas Malaiyappan
(@srinivasnmp) reported
Hi @PrimeVideo my account got suspended asking about payment updation but still it’s not working, please resolve it soon
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Too Mutch Sauce
(@Bmutch) reported
@Baronj87 @PrimeVideo TV isn’t supposed to be that much work to understand.
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Neha Vishwakarma
(@knowminni) reported
Hello Team @JioCare @reliancejio I'm a subscriber of Jio fiber Prepaid Plan for 150 Mbps however I'm unable to avail all the OTT subscriptions bundled with my plan except for Zee5 and PrimeVideo, Kindly help!
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Winston Churchill
(@ChartwellManor) reported
@lindseyadler Oh yay. More ridiculously poor camera quality that makes me feel like I'm watching a game from the 60s. Please fix that crap @mlb @PrimeVideo