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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Juárez Playback Issues 5 hours ago
Ontario Sign in 8 hours ago
Changé Playback Issues 2 days ago
Ciudad Jardín Playback Issues 2 days ago
Brisbane Crashing 5 days ago
Montigny-lès-Cormeilles Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • timothybird186
    Timothy Bird (@timothybird186) reported

    @PrimeVideo @AAGDhillon I don't have these problems with any other streaming service! Just Amazon 💩 video.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

  • SandhyaRani_S
    Sandhya Rani (@SandhyaRani_S) reported

    @AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???

  • sdrawkcab44
    censored (@sdrawkcab44) reported

    @StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.

  • ComplicitLenny
    Lenny Kimes (@ComplicitLenny) reported

    I don’t know how @PrimeVideo sees the resurgence of @StarTrek and goes yeah we have just as great property so let’s not try to continue or expand. Wild work. #SaveStargate

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • jamesredmon81
    James w Redmon (@jamesredmon81) reported

    @CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • _JAW1973_
    Leon Krekels (@_JAW1973_) reported

    @primemovies The worst Use of Silence is @AmazonMGMStudio and @PrimeVideo ignoring a Giant Fanbase for almost 2 Months, Thought You were better than that #SaveStargate

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • biggbossfan151
    Amy👠 (@biggbossfan151) reported

    @i__am_rishska @PrimeVideo Aly Goni is terrible and Arsalan is spineless They try to say good things when talking to the camera but the truth is that they are bullies Bali is a brainless loudmouth that has just joined in with the bullies without giving anyone a chance #KushalTandon #Alliance

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

  • fjordfloki
    floki (@fjordfloki) reported

    @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

  • _ro55on_
    Rosson. H. Esquire (@_ro55on_) reported

    @AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.

  • SGOffworld
    Stargate Offworld (@SGOffworld) reported

    Martin Gero had a vision for Stargate. Two years of work on a new series. Amazon pulled the plug. We want this project saved. @AmazonMgmStudio @Primevideo #SaveStargate

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @crazynumericals @PrimeVideo you’d be surprised with how long it takes some people to realize somethings going on if its only circulating on twitter. this is up for two reasons, 1. in hopes for ccs to see and notify esch other, and 2. for people on twitter to see that this is stolen work

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • ibnfeed
    𝑰𝑩𝑵 (@ibnfeed) reported

    @PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.

  • prashanthmacha1
    THE prashanth (@prashanthmacha1) reported

    True 😡 Subscription thisukoni bokka Open cheyagane mally rent antadu 🙏 worst raa @PrimeVideo

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • BabyBluez24
    Jimmy blue (@BabyBluez24) reported

    @PrimeVideo This was god awful. The script, the acting was completely horrid. The attempts at jokes throughout never hit the mark. This is the worse movie I’ve seen in years and I loved this cartoon growing up as a kid

  • BryanRoderick
    B.C. Roderick Sr. (@BryanRoderick) reported

    @AmazonMGMStudio @PrimeVideo This looks good. I have trouble watching TV though. Too long.

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work