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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 30% Buffering (30%)
  • 20% Crashing (20%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sunderland Sign in 5 hours ago
Besançon Sign in 11 hours ago
Brest Crashing 1 day ago
Aix-en-Provence Crashing 2 days ago
Melbourne Buffering 3 days ago
Chhindwāra Buffering 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DisarmAuntiFa
    DisarmLeftism (@DisarmAuntiFa) reported

    @Jules5RunCO @PrimeVideo Downvote his work on Prime and Netflix.

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !

  • Mister_Mav
    Mister Mav (@Mister_Mav) reported

    @AAW_Anime @PrimeVideo I'm glad they brought back more of the OG dub cast. My trouble is, the English writing for the new dubs is so true to the original, it feels stilted. Doesn't feel as natural as the old Funimation dubs.

  • MFlynn88896579
    M Flynn (@MFlynn88896579) reported

    @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

  • ChelleB36
    Michelle Barrett (@ChelleB36) reported

    @PrimeVideo I have @AMC_TV (plus) subscription and started watching chum yesterday, now it's show as available to rent/buy under #AMC+ this is an ongoing issue with prime subscriptions and movies asking you to rent that are free on those services - ex. paramount+ guns up

  • Arora92Varun
    Varun Arora (@Arora92Varun) reported

    @PrimeVideo i am unable to sign in why is there so much of problem in prime videos??

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • raj0687
    Rahul Raj (@raj0687) reported

    @PrimeVideo I changed my mobile handset and got subscription before changing my phone. But not able to watch prime series as I already have subscription of it. Please help.

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • theraajvarma
    Raaj Varma 🇮🇳 (@theraajvarma) reported

    @PrimeVideo hello, I am not able to login in d prime video slate account. Need help

  • jefhon
    Jeffrey L. Honnold (@jefhon) reported

    amazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw

  • S4veTheSh0w
    #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported

    The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • Rich07524255
    Rich (@Rich07524255) reported

    @PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers

  • Gbemithenerd
    gbemi (@Gbemithenerd) reported

    @PrimeVideo Fix your UI,it's horrible.

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • jamaladan192359
    jamal adnan (@jamaladan192359) reported

    @PrimeVideo it had the worst story line 😭😭😭but nyc acting.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • Wade_Hampton_V
    Wade (@Wade_Hampton_V) reported

    @FloWrestling @PrimeVideo Love you guys but I tried the Flo app on Roku and it’s awful.

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.