Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (32%)
• Buffering (29%)
• Crashing (21%)
• Sign in (15%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Reading	Playback Issues	6 hours ago
Juárez	Playback Issues	12 hours ago
Ontario	Sign in	15 hours ago
Changé	Playback Issues	2 days ago
Ciudad Jardín	Playback Issues	3 days ago
Brisbane	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BIG MAMA (@Only1Brx) reported 2 minutes ago

  .@PrimeVideo .@peacock fix this nowwwwww

• 
  CloverMango | 🍉❤ (@CloverMango_) reported 3 minutes ago

  @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

• 
  Smallville (@JustinO_85) reported 4 minutes ago

  @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

• 
  floki (@fjordfloki) reported 8 minutes ago

  @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

• 
  Grabshot Photo (@GrabshotPhoto) reported 8 minutes ago

  @PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?

• 
  Alinaa🫧🌙 ꕤ (@gojoo_167) reported 10 minutes ago

  @glindaupland @PrimeVideo She genuinely needs help this is sick that their encouraging this behavior of gets

• 
  Manipurathan (@manipurathan) reported 17 minutes ago

  @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

• 
  Ethanjohnson (@EthanJohnson613) reported 17 minutes ago

  @venturepictures @PrimeVideo @AmazonMGMStudio Yeah I’ve got the dvd’s I should make sure all still work

• 
  I (@justbecause022) reported 18 minutes ago

  @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

• 
  Stretch44 (@Stretch__44) reported 21 minutes ago

  @daniel_dias @mastersmovie @PrimeVideo T minus 5 hours till I'm out of work so I can get it and watch it about 100 times.

• 
  Rant with Typos (@RantwithoutR) reported 29 minutes ago

  @PandeyAjay01 @Banijayasia @PrimeVideo Ironically they had issues with Kushal as he was so called mastermind. Now they are themselves acting as puppets in hands of aly

• 
  carlos (@carloslondrez) reported 31 minutes ago

  @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

• 
  András (@AndrasGele32663) reported 33 minutes ago

  @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

• 
  ECHOjessylyz (@stargatejessie) reported 34 minutes ago

  @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

• 
  Norman McLay (@Norman_McLay) reported 37 minutes ago

  Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

• 
  25talents (@25talents1) reported 43 minutes ago

  No... I don't think @AmazonMGMStudio or @PrimeVideo is. Someone's job isn't going to last very long after their boss realizes the drastic error in ignoring the #savestargate campaign...

• 
  Dr. Yaro (@YaroAkim) reported 44 minutes ago

  @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

• 
  Maximus DM (@MDhiara1770) reported 45 minutes ago

  @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

• 
  Alfonso Ceseña (@sodadigital) reported 45 minutes ago

  Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

• 
  Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported 46 minutes ago

  @adakaboro47 @PrimeVideo @offcampusonpv E nor go work

• 
  Aaron (@AaronVonTirol) reported 46 minutes ago

  As today is #SaveStargate day, it seems vital to get the word out. The issue resides in @PrimeVideo and @amazon more generally. If this is the approach they have taken (#money, money, money) then do we really want them producing it anyway. Maybe #SaveStargate for someone else

• 
  acardnal (@acardnal) reported 47 minutes ago

  @AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!

• 
  Mitchell Rosenbloom (@m_rosenbloom28) reported 48 minutes ago

  @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

• 
  sgalanty (@shegal7) reported 48 minutes ago

  @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.

• 
  💫lulhi's | 📖 (@s_ulhi) reported 49 minutes ago

  @King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo

• 
  mimiii💫 (@momomaw101) reported 52 minutes ago

  @glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????

• 
  Scoob20_ (@scoob20_) reported 55 minutes ago

  @PrimeVideo Nothing of quality ever ends up with @PrimeVideo.

• 
  DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported 58 minutes ago

  @StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB

• 
  NOISE FREQUENCY (@Noise_Frequency) reported 59 minutes ago

  @CineMattSWE @PrimeVideo That's because Amazon also kills kids. They give the IOF cloud servers to target Palestinians.

• 
  Rabiea (@rabbits_rxoxo) reported 60 minutes ago

  @Pragmatic_Prags @PrimeVideo That’s second worst. First one will be bringing Vanshaj back.