Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Motril |
Playback Issues | |
 Chicago |
Buffering | |
| Altoona |
Crashing | |
| Cordova |
Playback Issues | |
| Palm Bay |
Sign in | |
| Napa |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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angismildlyfunny
(@angisfunnyish) reported
@Pink @PrimeVideo Aussies missin out-it's 1pm we at work
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karens_ziti
(@420jetjaguar) reported
@PrimeVideo Why is prime app so terrible? I'm trying to watch Episode 1 of Chernobyl and the app is trying to get me to subscribe to HBO, even though I bought the season.
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Hamidul Khan حميد الخان
(@hamidul_cric) reported
Anyone else having problem with @PrimeVideo ??
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CapitolPR
(@CapitolPR_World) reported
Watching this @PrimeVideo show @TheUGRailroadTV & maaan if this Cora don’t work my nerves.....
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dilemma
(@dilemmawhoknows) reported
This is a begging from my family, @netflix @hulu @PrimeVideo , they can't take anymore me talking about #SaveProdigalSon, please help them saving the show! #SliceNDice
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mallgoth10&baum
(@Jrstrimbus) reported
@PrimeVideo can’t help but notice y’all haven’t fixed the absolute garbage audio in @InvincibleHQ show yet. Gotta say, pretty weird and not chill at all. How was it acceptable to stain a near perfect show with this garbage sound design? Please explain. In closing, figure it out.
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Seymour Butts
(@SeymourButts300) reported
@PrimeVideo @MillaJovovich These movies are terrible.
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The New U.S.A.2020
(@TheNewUSA20201) reported
BEWARE (cont). (3) across this problem the best course of action is to notify Amazon by “tweeting” @PrimeVideo as well as @AmazonHelp they will provide you a VALID LINK to input the code from your tv to register…ALERT FRIENDS AND FAMILY!
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Brother Art 🇭🇹
(@NJs_Most_Wanted) reported
@PrimeVideo your video quality is trash on Samsung TV why ******** do I keep buying movies from you went it looks like minecraft every time I try to watch
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Musa Cem Arden
(@MertCem190) reported
@AmazonStudios @PrimeVideo God help me. I am in a difficult situation, my brother, I am in financial difficulties, I cannot sleep at night. Help me please please please please please @elonmusk
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Motoki (:
(@motoKIhe) reported
prime video is not working ..😐#PrimeVideo #primevideodown #bruh @PrimeVideo
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💔
(@stolen_customer) reported
@PrimeVideo Hi! Need help with my account, I signed up to try you subscription but When I logged in by my smart tv the Arabic subtitle is not an option, it is when I login using my phone or my laptop but not on the smart tv
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Gavin Mendonza
(@MendonzaGavin) reported
@OnePlus_IN @OnePlus_Support Where's the widevine L1 support for the oneplus 7t??? It used to have it but now its L3. When are you gonna fix this issue? I can't watch anything on @PrimeVideo that's HD or HDR. Please resolve this ASAP. The oneplus 9r and the oneplus 6 have it
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Alagai 🇺🇸
(@Alagai) reported
@GPerisian @StumpyTheRogue @PrimeVideo It doesn't help a persecution narrative, to think every topic has to be about one's own in group.
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Hendy
(@Hendy_NE) reported
How did some of these movies shown on @netflix and @PrimeVideo even get released?? The acting is awful to say to the least. There's too much of this ****, and amazon expect you to pay a monthly fee aswell as over £3 to rent this naff.
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Alexisacow #Black lives matter
(@alexisacow) reported
@edtofe01 @PrimeVideo @MillaJovovich We like them, regardless of how God awful they were.
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Mayor Wesker #BLACKLIVESMATTER
(@TheRealAlWesker) reported
@one_big_boss @PrimeVideo It's honestly a waste of breath trying to speak truth about these GOD AWFUL "films" in a space like this, because there are SOOO many misinformed/disillusioned people here that somehow "loves" these movies to the point where all logic is abandoned COMPLETELY!
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Matt Scocozza
(@Scozy01) reported
@PrimeVideo This guys is such a ****** virtue signaler. He causes more issues then anything else
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pooja sachan
(@poojasachan11) reported
@PrimeVideo Worst application Whenever I try to watch series or movie it's shows black screen ...
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ThePhantomMannes
(@awmannes) reported
Also cancelled my @PrimeVideo because I never use it and they're an awful company. I'm feeling good about things.
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Harshal Chaudhari
(@Harshal29621582) reported
@PrimeVideo I have Amazon prime subscription but still advertisement create trouble while playing any video. So what is advantage of Prime member???
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Marcy Webb
(@asexualflower) reported
@JamieMovie @PrimeVideo Terrible decision, **** Disney for doing this
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Prakash Kumar Sah
(@Prakazkr) reported
@PrimeVideoIN @PrimeVideo Why there is so low audio output in your every video. I am using 100% of my TV volume despite of which audio is so low. If I use 100% of volume for playing YouTube then my neighbours will call the police. You can now imagine the quality of your audio.
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KJMullen
(@mullen_kj) reported
Dear @PrimeVideo why are you advertising that I can watch this show Solos? It is giving an error message 😒....
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katsu
(@Mrcarder1) reported
@PrimeVideo @MillaJovovich That’s crazy because those movies were ******* terrible. Like someone died for that garbage and that’s really depressing to think about
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◊ David.Christians.✭ 📡 Star.Light ☆ ² ° ✧
(@Starlight_David) reported
@PrimeVideo What is this all about ? "The mezzanine file contains video and audio streams with durations that differ by more than 2 seconds. Please submit a new file." An you expect to land for "BLUE ORIGINS" This can't be measured up right with NASA ? How do you fix this ?
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Aseem Tuli
(@aseemtuli) reported
@PrimeVideo having a nightmarish time trying to log into my a/c OTP not getting delivered on my @JioCare number in India. Jio says its a problem that Amazon should solve. I’m stuck like a ping pong ball b/w two giant companies who can’t make it work, and I’m being billed for it.
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mcp #SaveProdigalSon #NetflixZNation 🇪🇺
(@theonemcp) reported
Wondering if it would actually help the cause, when I watch #prodigalson @PrimeVideo for me it is the only way to enjoy the show #SaveProdigalSon #SurgeonHouseCalls
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Curtis Peterson
(@The313Gentleman) reported
I never rant like this @PrimeVideo but I am literally at the end of the series and my work shift and finishing this would have been an epic night
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Jason
(@J_bynder) reported
@RottenTomatoes @PrimeVideo. You are the worst at promoting your material.