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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 30% Buffering (30%)
  • 18% Crashing (18%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Lakeville Buffering 11 hours ago
Puebla Buffering 2 days ago
Challans Crashing 3 days ago
Paris Buffering 3 days ago
Palma Playback Issues 4 days ago
Bourges Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ciscoforshort
    Cisco ✨ (@ciscoforshort) reported

    @HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!

  • IntolerantMatt
    BedsWontSaveYou (@IntolerantMatt) reported

    @PrimeVideo The Devils Mouth was garbage. Terrible acting. Story was stolen and changed.

  • chrislandroche
    mr. chris landroche (@chrislandroche) reported

    @PopX @PrimeVideo looks worst then , the last movie

  • ruijordao4
    rui jordao (@ruijordao4) reported

    @PrimeVideo I wasn't able to pay and watch some of yours offers in my country Portugal is the problem on my side ?

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • dariusve
    Dario Espina (@dariusve) reported

    @PrimeVideo This movie is so bad, I watched He-Man when kid, this was awful to watch

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Your "stars" are despicable anti-American propagandists. Your programing is complete ****. It's like someone is trying to come up with the worst possible programs, then ten more people try to make it worse. You failed to #SaveStargate!

  • JoeBusch_
    Joe Busch (@JoeBusch_) reported

    @primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • lycheehani
    ness ♡ scy (@lycheehani) reported

    @PrimeVideo please fix the picture ratio on Leviticus or give me back my money

  • thatMuppetman
    Mack (@thatMuppetman) reported

    Hey @PrimeVideo @hayu why is ONLY part 3 of The Real Housewives of Beverly Hills season 12 reunion not available ... FIX THIS I NEED TO FINISH IT.

  • leopotter788
    Leo (@leopotter788) reported

    @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • MondoB2
    Armando B (@MondoB2) reported

    @AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.

  • mq_iitg
    MQ Laboratory (@mq_iitg) reported

    @LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • Maulcun
    Maulcun (@Maulcun) reported

    @PrimeVideo The lighting, all the visuals, the tone, everything looks like movie quality.

  • Michael24521649
    Michael Patrick (@Michael24521649) reported

    @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

  • Trampolinecare
    George 🎭 (@Trampolinecare) reported

    Watching a film called Spades on @PrimeVideo this is a special kind of awful

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • jefhon
    Jeffrey L. Honnold (@jefhon) reported

    amazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw