Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/25/2026 12:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomTipton Playback Issues
IndiaRaipur Playback Issues
United StatesRoseville Playback Issues
United StatesWest Palm Beach Playback Issues
United StatesCumming Crashing
United StatesHartford Sign in
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DavesData David Martin (@DavesData) reported

    @PrimeVideo Picture quality sure sucks. not enough bandwidth?

  • JackieSandoval Jackie Sandoval (@JackieSandoval) reported from Los Gatos, California

    Someone’s getting fired tomorrow @PrimeVideo …terrible quality on #TNFonPrime …cmon now, trying to watch my @chargers !! #ChargersvsChiefs #tnf

  • meg_kuv Meg Kuvin 🤦🏻‍♀️ (@meg_kuv) reported

    @PrimeVideo your quality sucks. Moving to locals to watch the game. #chiefs #ChiefsvsChargers

  • Jiggs44 James Moran (@Jiggs44) reported

    Picture quality is horrible for me on @PrimeVideo for #TNFonPrime, looks like Im watching a game in the 70’s. We used to be a proper country!!

  • mattyd831 Matt (@mattyd831) reported

    @PrimeVideo @chargers @Chiefs This is awful. All blur and we never have issues streaming

  • CLESportsGirL86 Kelly (@CLESportsGirL86) reported

    Fast forwading on #primevideo is horrible. What is the best/easiest way? .....help!! Please!! #TNF

  • ru_okie Andy O (@ru_okie) reported

    Wow @PrimeVideo. Streaming quality is just horrible for this football game. Reminds me of streaming 10 years ago. And yes my download speed is just fine

  • CrisUlloa__24 Cristian (@CrisUlloa__24) reported

    Thursday night music on Prime video was awful. Sounds like they just combined all the other channels sound into one 🤮 @PrimeVideo

  • M_Muse24 Golfiñ_Moose (@M_Muse24) reported

    Ok @PrimeVideo I see that you have a #TNFonPrime alternate “Manning Cast” type broadcast with Dude Prefect. I’m going to give it until the end of quarter but I’m pretty sure this is going to be terrible.

  • RussKidwell Russ Kidwell (@RussKidwell) reported

    @PrimeVideo @chargers @Chiefs I'm on a newer roku with fiber internet. I've had to reset the app 3 times so far due to glitches, delays, and video/audio sync issues. When it works it's great. When it glitches it's awful

  • DonNolan Don Nolan (@DonNolan) reported

    @Sandman7773 @PrimeVideo Their stream thru the fire stick is awful too. Not even close to HD.

  • Jagerdom Dominic (@Jagerdom) reported from Dale City, Virginia

    Good lord this @PrimeVideo quality is trash

  • Lilly_McFalls Lilly McFalls (@Lilly_McFalls) reported

    @ajassy @NFL @PrimeVideo The reception/video is awful. It’s hard to watch.

  • rody1350 John Rodack (@rody1350) reported

    @PrimeVideo @chargers @Chiefs Horrible picture quality.

  • thecriminator Frank Crim (@thecriminator) reported

    @ajassy @PrimeVideo @NFL Why does the video quality suck. Somebody focus the on field cameras

  • Steven79906969 Steven (@Steven79906969) reported

    @PrimeVideo @chargers @Chiefs I can't believe we have to pay for this absolute horseshit quality ! Can't even watch the ******* game!

  • William00374577 PK (@William00374577) reported

    @PrimeVideo @NFL This feed. The sound. SUCK. It’s ******* terrible! And bullshit you can easily rewind and fast forward. Not even remotely you ******* 🤡🤡🤡🤡. This is making a GREAT case for cable. Grrrrr

  • Sherdoo10 sherdoo (@Sherdoo10) reported

    @PrimeVideo and @NFL looks like we have a new reason to cancel Prime membership. Tonights game is such poor quality.

  • JessePerrault2 Jesse Perrault (@JessePerrault2) reported

    @PrimeVideo this nfl picture quality feels like I’m watching someone play madden but they’re super laggy

  • Niehouse1 Niehouse (@Niehouse1) reported

    @PrimeVideo @chargers @Chiefs Bruh this picture quality look like I’m playing Tecmo Super Bowl

  • drewzer303 drew luck (@drewzer303) reported

    @JohnToTheNth @CaptOGKush @PrimeVideo If it was teams I cared about I suppose I would suffer through it. But I've legit seen pirated live streams from servers overseas with better quality.

  • Nappy_Yak ***** Yak (@Nappy_Yak) reported

    Damn @PrimeVideo… y’all really got the rights to the Thursday night game and give us this terrible picture quality? @NFL y’all cool with this?

  • mike9827 Michael C. (@mike9827) reported

    Garbage *** stream quality on this Amazon broadcast! Keeps going low resolution and pixelated 👎 Very disappointed and pissed I have Gig speed service @comcast @PrimeVideo

  • FIREDUpWealth FIRED Up Wealth (@FIREDUpWealth) reported

    @jordanco @PrimeVideo No issues here

  • Rickysportsguy Ricky Jr (@Rickysportsguy) reported

    @PrimeVideo video quality ain't no good I got a 4K TV

  • TheRealPres10 Preston Penn (@TheRealPres10) reported

    This Thursday night football stream on @PrimeVideo is about the same production quality of when I watched NFL games in high school on TV.

  • jshawk1 Jeff Hawkins (@jshawk1) reported

    Why is the @PrimeVideo NFL picture so poor? I got the best @LGUS tv and 1 gig internet and picture quality is 👎🏻. #Chiefs #Chargers

  • KelseyVizzard Kelsey Vizzard (@KelseyVizzard) reported

    I love seeing all these bros crying about #TNFonPrime it sucks that your sport isnt on a major network huh? Not convenient? now you know the pain of @WNBA fans. Reg season games rarely easy to watch. All these complaints are valid tho, this streaming quality is trash @PrimeVideo

  • dymond427 Tiffany Daniels 🐝 (@dymond427) reported

    @PrimeVideo @chargers @Chiefs Your stream quality sucks. I have excellent WiFi. All other apps work fine. The problem is on your end

  • Wmbailey5Boston William Bailey (@Wmbailey5Boston) reported

    @NFLonPrime @PrimeVideo Is it just me or is the streaming picture terrible