Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/09/2026 21:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDyersburg Sign in
United StatesPelham Buffering
United StatesAustin Video Quality
United StatesBronson Playback Issues
United StatesOrlando Buffering
United StatesPlattsmouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • leololauzone Jason J. (@leololauzone) reported

    Thanks to @PrimeVideo @netflix we were led to believe that Adam Driver was some sort of a good actor. He's one of the worst actors I have ever seen. And I surely don't need to be a columnist or any kind of media ***** to be able to say so. I just happen to love cinema...

  • philjon21 Phillip Jones (@philjon21) reported

    @CokeNDGrenadine @PrimeVideo Same. It my biggest issue with Prime

  • TrinaMo93740127 TrinaMoore (@TrinaMo93740127) reported

    @jessicaalba @PrimeVideo Who will help me with advice?

  • TarukaSrivastav TARUKA (@TarukaSrivastav) reported

    @PrimeVideo I registered and paid and I still can’t watch anything. Please kindly help. Thanks

  • dawnc135 Dawn C (@dawnc135) reported

    @GameSpot Commonly cited issues? WHO? WTF are you talking about??? This WOKE garbage is getting really tired. @PrimeVideo you will fail with this garbage. BS, dishonest garbage posts like this will back fire BIG TIME! All that is WOKE, F the story FAILS and always WILL!

  • em_bee_embee M_B_🍹🍍 (@em_bee_embee) reported

    @David_Tennant @PrimeVideo for @PrimeVideoIN - this deals with a universal issue can this at least be made available?

  • eternal___decay dreams and barbers (@eternal___decay) reported

    @PrimeVideo this is singlehandedly the worst thing I've ever witnessed

  • DioDeodorant 🧡 - Wanda - 💐 (@DioDeodorant) reported

    @PrimeVideo Bojack but god awful

  • MattTheLast MattTheLast (@MattTheLast) reported

    @PrimeVideo It can be. Even Invincible can be for kids if you're a terrible parent!

  • Agentstriv3 STRIV3 (@Agentstriv3) reported

    @PrimeVideo @amazon I DO NOT APPRECIATE YOUR INTERPRETATION OF “THEM” Take it off your servers now!

  • OJW421 OJW42 (@OJW421) reported

    @PrimeVideo PLEASE fix your Xbox app. The controller turns off every 15 minutes and I lose sound. No other video app does this. It's been an issue for YEARS.

  • Amandakate182 Mandz (@Amandakate182) reported

    @Optus any chance you can fix up my subhub for @PrimeVideo. I have a case and was told I’d get a call back within 48 hours a month a go. Tried your chat again but this 48hours seems to be getting longer and longer.

  • MrsMcpatches Mrsmcpatches (@MrsMcpatches) reported

    @PrimeVideo I have been trying to watch The Kids In The Hall season 1-5 which is marked as included with Prime, but it keeps trying to charge me. I have it set to Free to Me and it won't let me watch them. Help!!

  • Darter118 Deb Bond (@Darter118) reported

    @PrimeVideo The Exorcist. And living near Georgetown in DC, doesn't help.

  • oalibabao 🇸🇦ALiBaBa🇸🇦 (@oalibabao) reported

    @TheWheelOfTime @PrimeVideo The Arabic subtitles in the series -nine perfect strangers- is very bad and there is no compatibility between the show and the subtitles Please fix the problem

  • kuruptadukas Kuruptadukas (@kuruptadukas) reported

    @MsWande Worst part is @STARZCA doest care that their shows are not being updated. They just said to contact @PrimeVideo I'm canceling my subscription. Thinking of getting an android box instead.

  • NHaf13 Nikki - #SaveProdigalSon (@NHaf13) reported

    Friendly reminder that #ProdigalSon still needs saving and we want you to help @PrimeVideo. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon

  • UZHVsOCdZNhU4SY Виталий (@UZHVsOCdZNhU4SY) reported

    @salmahayek @PrimeVideo Help please 🙏🙏🙏

  • faloujoy Jσყceᶜʳᶠ🎈 (@faloujoy) reported

    @PrimeVideo Help us @PrimeVideo Save the series #MotherlandFortSalem it will be a total success and is already on its platform in several other countries. #SaveMotherlandFortSalem

  • rhymeswithski Nick (@rhymeswithski) reported

    @SportsCenter Nice. Would love to have seen it but Comcast decided to have a technical issue today. $250 a month for @PrimeVideo to work but not @comcast

  • beeriems beeriems (@beeriems) reported

    @primevideo @invincibleHQ pls I need a high quality picture of Mark’s full first costume I cannot find one

  • Josh_Russ10 Josh Russell (@Josh_Russ10) reported

    @PrimeVideo @primevideouk is there issues loggin in at the minute? Deleted the app twice and just freezes after I click my profile name

  • Allmabird Alma - أَلْمَى (@Allmabird) reported

    @PrimeVideo @nowscreamingpv @blumhouse Why the prime dose not always working? And I have to go back to Netflix … and I have no problem with WiFi and tv is connected..

  • AzHappyin Fully vaxxed in the desert🌵 (@AzHappyin) reported

    @goliathtv @PrimeVideo WTH did you do to Season 4? Just awful and now I’m ashamed I talked up this series to so many people. 😳

  • Rita66266171 Rita (@Rita66266171) reported

    @PrimeVideo won’t stream. Keeps saying I have a VPN which I don’t. So frustrating. Support doesn’t know how to fix. Help!

  • PhillipUrhole69 Phillip Urhole (@PhillipUrhole69) reported

    @amazon i would probably watch @PrimeVideo more if it wasn’t the worst platform ever conceived to navigate. Start acting like the worlds biggest company and provide a streaming platform that shows it!

  • issadee88 Issadee 🇳🇬🇬🇭 (@issadee88) reported

    Maybe I’m late to the party but @PrimeVideo have added some old school black tv shows! One on One, Half and Half and My wife and kids are on there. Classic Trouble tv shows. They should bring that channel back

  • vishal7wastik Only Truth Prevails. (@vishal7wastik) reported

    @SonyLIV Ok Shared in DM, But why there is no dedicated support similar to @PrimeVideo @DisneyPlusHS We are stuck! Please help!!

  • niahmcdadexo niah misses james and elijah :( (@niahmcdadexo) reported

    @PrimeVideo as after we fell isnt listed on prime yet but can u tell us if it will be free or not because the information u gave me doesn’t help grrrr

  • Mos_7ek TEKUNIQUE (@Mos_7ek) reported

    @PrimeVideo if you dont fix this ****** **** right now and get the service running im getting my ****** next month free. Im not ****** around