Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Video Quality | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
James Watson-O'Neill
(@JWatsonONeill) reported
@hayuhelps according to @PrimeVideo it’s @hayu’s fault that the latest episodes of MDLLA and Below Deck don’t have subtitles? Could you fix that please?
-
Karen Lucei
(@karen_lucei) reported
@PrimeVideo If prime would get their last update to video fixed, no I don’t have proxy or vpn, and deregister and re register did. It did not fix anything. Paying for nothing. Darn.
-
Its Just Kesha
(@SparklingKesha) reported
@PrimeVideo your automated help bot is awful! I ordered products I needed today, which are now showing as delivered even though they haven’t been, and the only ‘help’ offered was I can’t do anything until end of day Tuesday
-
Joe Zubiena
(@JDZube) reported
@Cinderella @PrimeVideo Amazon has been on consistent run of developing absolutely awful movies. Coming 2 America, Tomorrow’s War and now this.
-
Sunjeet Baadkar
(@sunjeetbaadkar) reported
@Sawyer68 @Marsupial_Gamer @PrimeVideo I understand English isn't your first language, but this isn't an issue of me not being able to understand. I do understand. You just aren't willing to accept that your line of thinking is bigoted. This isn't an insult, just a matter of fact. I stated the definition already.
-
Poverty Line Limbo
(@Aoxxi23) reported
from
Mesquite, Texas
@PrimeVideo Jamie's gorgeous. So jealous. I look like a damned bloated hobbit with anger issues. 🤨
-
radim rakus
(@radimrakus) reported
@PrimeVideo hi I have problem with renew of subsription. I god new card (standard new card after teď years) i add all info but it cant renewal. On other sites like neflitx there was no problem. I have only this card so I can't change it. Ty for answer
-
Dante Pasquini
(@dante32278) reported
@Cinderella @PrimeVideo Late candidate for worst GIF of 2021
-
platonically polyculous platypuss
(@skinnybdink) reported
@PrimeVideo however however it's admittedly entirely fair & accurate as in story terms 'Night Girl' is pretty much the most basic boy meets girl meets complication they must work out story
-
Elise
(@elise_john85) reported
from
Maidstone, England
Completed @LuciferNetflix, very conflicted feelings about it. Having watched from the start in @PrimeVideo I can’t help feeling it all got too musical towards the end.
-
Ashish
(@ashish_101010) reported
@PrimeVideo I am facing issues while watching movies in mobile .it is not playing videos and continuously it is braking the voice and freezing the videos.
-
James Watson-O'Neill
(@JWatsonONeill) reported
@PrimeVideo it looks like you’re dropping new episodes of shows with no subtitles and then adding subtitles several weeks later. Is this a deliberately discriminatory strategy? Please don’t respond with another automated message telling me how subtitles work! #Access #Equity
-
platonically polyculous platypuss
(@skinnybdink) reported
@PrimeVideo it's admittedly entirely fair & accurate as in story terms 'Night Girl' is pretty much the most basic boy meets girl meets complication they must work out story but it misses the all important hook that makes this story a particular experience
-
¯\_(ツ)_/¯
(@sadgizmo) reported
@Cinderella @PrimeVideo im waiting for this terrible movie to stop being promoted on every app
-
pat monaco
(@sporty12785) reported
@rihanna @SavageXFenty @PrimeVideo Terrible in music
-
kim 💋
(@aunty_kimmy) reported
@Cinderella @PrimeVideo Thought it was a terrible movie
-
Tango_Joy5729
(@joy5729) reported
@sadgizmo @Cinderella @PrimeVideo What's terrible about it?
-
Nitin @ Fibonacci
(@Nitin_Fibonacci) reported
I really challenge anyone in @PrimeVideo team to solve this problem. I think sadly no one in @amazon has any clue. If no one can solve this, why don’t you give me the Primevideo team for. A month and I will help u solve it . Thousands of customers will appreciate it . @JeffBezos
-
#FREEBRITNEY
(@instabucher) reported
@laracroftonline HOW ARE THERE SO MANY PPL DUMB ENOUGH 2 BY INTO THIS STUFF? THESE COMPANIES PRAY ON WEAK RELIGIOUS UNEMPLOYED WOMEN. MOST OF THEM ARE STAY-AT-HOME WHITE WOMEN WHO ARE MOMS & HAD COSMETIC WORK. ITS VERY SAD & I WISH @PrimeVideo WOULD EXPOSE R+F LIKE #LuLaRich
-
tanyia
(@tanyia) reported
@Cinderella @PrimeVideo I am waiting for you to stop promoting this awful movie. 🤬🤬
-
MimiJ
(@MimiJ9) reported
@PrimeVideo @JamieMovie @_laurenpatel Yeah it would be good if the screen wasn’t so dark. A recurring problem I have with Amazon Prime. I’ve had to switch off. Get it sorted, you have enough money.
-
John.N
(@JN416170) reported
@rihanna @SavageXFenty @PrimeVideo Please help my family. I beg you.
-
naj
(@NajahsVibe) reported
@rihanna @SavageXFenty @PrimeVideo “ you betta work *****”
-
LMS 🇺🇸 🇬🇧
(@LMS5453) reported
@Cinderella @PrimeVideo Don’t watch it. It’s bloody awful. Save yourself 1.5 hours. You’ve been warned.
-
a vida dos outros
(@ThLivesOfOthers) reported
@HBOMaxHelp @c_schmi_ Hahaha, last time HBOMAX asked me to call on DM, I spent half a day answering their questions and they insinuated my convection was the problem, BUT Netflix and PrimeVideo run perfectly on my TV. Don’t bother calling them on DM, It will be a waist of your time
-
JOE L. SINDANO 🤠🇿🇲🇿🇲
(@SJoelikisi) reported
@rihanna @SavageXFenty @PrimeVideo Sure, cos here in 🇿🇲🇿🇲🇿🇲, we're solving a money problem. If it's Faith Musonda's or the State 🤔.
-
a vida dos outros
(@ThLivesOfOthers) reported
@HBOMaxHelp @c_schmi_ Hahaha, last time HBOMAX asked me to call on DM, I spent half a day answering their questions and they insinuated my connection was the problem, BUT Netflix and PrimeVideo run perfectly on my TV. Don’t bother calling them on DM, It will be a waist of your time
-
GrendelsMother 💚🤍💜
(@Grendel67450947) reported
@xbaughans @beezley_pam @PrimeVideo I get where you are coming from. You have strong feelings against blackface, as you should. You have no problem with drag, and it offends you that I have connected the two.
-
MrsVader286
(@MrsVader286) reported
Just watched the @PrimeVideo version of Cinderella. While I have other issues with the movie, I've got this to say: There is no way even a peasant girl who sleeps in the fireplace would wear a corset outside of her house with nothing else over top of it.
-
Mis
(@HendallWitch) reported
@IKWYDLS @PrimeVideo This looks low budget and terrible.