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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 31% Buffering (31%)
  • 16% Sign in (16%)
  • 15% Crashing (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Catania Playback Issues 8 hours ago
Spokane Buffering 1 day ago
Milton Buffering 1 day ago
Alicante Playback Issues 3 days ago
Gif-sur-Yvette Crashing 4 days ago
Valencia Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kay_is_short
    KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported

    @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideo @PrimeVideoIN Worst ever

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • jpappone
    Jeff Pappone 🇨🇦 (@jpappone) reported

    .@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @pavyg @PrimeVideo Nice to see common sense at work

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • svnxvx
    Stevie (@svnxvx) reported

    What a ******* awful choice. Don't do it @PrimeVideo

  • Matty232346
    Dawn Risueno (@Matty232346) reported

    @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

  • jonathanplumb
    Jonathan Plumb — Spokane Valley (@jonathanplumb) reported

    Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

  • intermezzo_arts
    Clare McLeod (@intermezzo_arts) reported

    @Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • RainbowRogger
    Rainbow Rogger 🐴 GerVTuber 🔜 Galacon 26 & GC 26 (@RainbowRogger) reported

    @Jay_Ray_1989TV @nascargirl0197 @PrimeVideo If you think so... Not my problem anymore... Btw comon Sense something you should lern too ok I guess I talk to a wall..

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • thecards28
    Sooty McSoot-Soot (@thecards28) reported

    @Joydeep3000 @PrimeVideo Sucks that he let himself get into that mindset!! He must've really been going through it... I just can't give him a pass when he has every opportunity to get help or advice, he is definitely not the only man dealing with an unfaithful partner but he is a millionaire & famous!

  • Elkin242
    KIN🇺🇸🇬🇭 (@Elkin242) reported

    @PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!

  • Abhilek75736901
    Avi (@Abhilek75736901) reported

    @PrimeVideo And first season with Woke BS worst then last season.

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • Savage29492304
    Savage (@Savage29492304) reported

    @BearGrylls @PrimeVideo audio is ******* terrible on this show

  • mikepower1871
    Michael J Power (@mikepower1871) reported

    @AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • MeowSedai
    meow Sedai (@MeowSedai) reported

    @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.

  • riclee1313
    Patriot13 (@riclee1313) reported

    @SKOL4444 @PrimeVideo I didn't have any issues

  • RonaldM40196867
    Ronald Marcano (@RonaldM40196867) reported

    @PrimeVideo For those of us who have to work, it never started at all.