Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (31%)
Buffering (24%)
Crashing (23%)
Sign in (17%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Albuquerque	Playback Issues	12 hours ago
Tivoli	Sign in	2 days ago
San Jose	Buffering	2 days ago
Virginia Beach	Buffering	3 days ago
Denver	Sign in	3 days ago
Atlanta	Playback Issues	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Yvonne Todd (@toddyvonne) reported 1 minute ago
@amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!
Chris Staats (@VikesTwinswin) reported 2 minutes ago
@familybaptisttn @NASCAR @PrimeVideo That’s a you problem with your internet. I had zero issues and it was a better picture then Network.
Joseph Bloomberg (@blown65) reported 2 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Zero issues fix your junk
Ryan Spangler (@Spangler004) reported 3 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment
Big Dave (@Dave58Big) reported 4 minutes ago
@Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet
Sheree (@Sarend09) reported 5 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end
Kim Hampton (@KimHampton5) reported 6 minutes ago
@chrizmillr @PrimeVideo Having trouble watching this in colour, it's not giving me the option, and I've seen I'm not the only one. Help!
Roberts Sports Show (@RobsSportsShow) reported 14 minutes ago
@Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.
sowedan (@sowedan) reported 15 minutes ago
@PrimeVideo Fix your ******* app
NextGen (@NextGenReplacer) reported 19 minutes ago
SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir
Sawyer Baltimore (@Thief_GBs) reported 20 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.
Cap'n Slipp (@CapnSlipp) reported 22 minutes ago
Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…
Wesley Reynolds (@Spiderwes88) reported 23 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.
Phillip (@P_Beshears) reported 25 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Tbh sounds like you problem
🦋 (@gracesaggie) reported 29 minutes ago
@daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭
Left Turn Logic (@LeftTurnLogic) reported 29 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.
More Rust Than Charm 🏳️‍🌈 (@grahame_parker) reported 37 minutes ago
@PrimeVideo Could you acknowledge the issues people are having trying to play the Noir Version on the Fire Stick please? There is NO option..
Ozan (@cemshid) reported 40 minutes ago
Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.
🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported 43 minutes ago
@Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!
You Know. (@TheClayMorgan) reported 46 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race
☾ XXI (@_soberdxx) reported 46 minutes ago
@PrimeVideo did yall fix the option to choose which versions to watch?
Travis Porter (@PorterTravis08) reported 48 minutes ago
@Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.
Ceyda🪐🪼 (@Ceycey3498) reported 48 minutes ago
@offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv
deanalliecat66 (@starrygalx1s) reported 50 minutes ago
@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
Roberts Sports Show (@RobsSportsShow) reported 51 minutes ago
@Bgordo92 @NASCAR @PrimeVideo not a NASCAR issue, that's a you issue.
USNRET2007 (@wmfloyd43) reported 54 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Zero issues here.
Joe Garner (@JoeGarn89771050) reported 54 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be on your side
Saurabh Dandriyal (@C_Quence_) reported 54 minutes ago
Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.
Robert Kennedy (@LegendOfRobertK) reported 56 minutes ago
Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?
M@ (@Electronikrr) reported 57 minutes ago
@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color