Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/22/2026 01:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFairfield Crashing
United StatesAshburn Buffering
GermanyBerlin Crashing
United StatesGreenville Sign in
United StatesAshburn Crashing
United StatesManteca Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • leoblair Leonardo Blair (@leoblair) reported

    @PrimeVideo I actually like this show. It’s more entertaining than a lot of the garbage stuff they produce these days and you can tell the writers do actual work.

  • Akshhaya_R Akshhaya Ramalingam (@Akshhaya_R) reported

    @Junior709952796 @PrimeVideoIN Oh okay.. @PrimeVideo, Looks like a global issue.. When will the series be available to everyone?

  • dajforever57 cain Jacobs (@dajforever57) reported

    @PrimeVideo There's a problem with episode 2. Words don't keep up with video

  • CharlesSotoTX Reverend Charles (@CharlesSotoTX) reported

    @PrimeVideo S3E2 is broken. Audio sync is off by 2 seconds. It's unwatchable. E1 was great! Looking forward to watching it fixed. #JackIsBack

  • Bittersotweet Ophelia (@Bittersotweet) reported

    @PrimeVideo Love the show but some technical issues with Amazon streaming ugh aka video/voice sync issues. To think with all the resources Amazon would run like Netflix or some other comparable platform!

  • Cherry39795233 Cherry (@Cherry39795233) reported

    @PrimeVideo Man please fix these issues!!!! We waited for y'all to fumble the release????

  • micklimey1972 Jon Newman (@micklimey1972) reported

    @PaulLWoodring @PrimeVideo Yeah episode three has the same problem. I stopped watching too.

  • DavMcMahon dave (@DavMcMahon) reported

    @PrimeVideo So terrible

  • djswrd SirTopem🎩 (@djswrd) reported

    @PrimeVideo Annoying glitches in this has me stopping and restarting. Anyone else having a problem with this video?

  • MoWill2788 will l (@MoWill2788) reported

    @PrimeVideo Ok I just tried again this morning and the issue is gone.

  • Queenie427 Cheryl (@Queenie427) reported

    @PrimeVideo Please fix audio sync issues. I really want to watch it completely, but this sync issue is really annoying.

  • rhodes4377 WeTheSheeple (@rhodes4377) reported

    @PrimeVideo YEAH HOW ABOUT FIX JACK RYAN SEASON 3???? WHAT A JOKE. YOU’RE A TECH COMPANY, RIDICULOUS

  • MoWill2788 will l (@MoWill2788) reported

    @PrimeVideo Audio is not synced starting with episode 2. Please fix before tons of us lose interest in the show.

  • rhodes4377 WeTheSheeple (@rhodes4377) reported

    @myghty1 @PrimeVideo And it doesn’t work

  • chrispepper3 chris pepper (@chrispepper3) reported

    @RobBrady3 @PrimeVideo Oh hi mr cia LA production office guy! Say, why invert who the actual good guys/guys are from the reality in my beloved country? Thats weird. Thank goodness most american couch potatoes are gullible morons. Nice work!

  • bbuckleysmith buckley (@bbuckleysmith) reported

    @PrimeVideo I see others had the same problem with AV sync. It makes the show unwatchable. I tried troubleshooting. Any ideas @PrimeVideo ?

  • _DoTheRtThing HnJo (@_DoTheRtThing) reported

    @PrimeVideo Watched the 1st episode of season 3. Tried to watch the 2nd episode but the audio was so out of sync that it was unwatchable. Please fix the audio issue.

  • niyineyomusic Niyi Neyo (@niyineyomusic) reported

    @PrimeVideo Fix the audio sync on this show. It is very horrible, smh.

  • Queenie427 Cheryl (@Queenie427) reported

    @PaulLWoodring @PrimeVideo Do you think they will fix it. I stopped watching because it was really annoying me because of this.

  • Zach10904023 Zach (@Zach10904023) reported

    @MisterChisum @PrimeVideo Damn for real? Without giving heavy spoilers, can you explain how? Was gonna watch after work.

  • mrroust Theroustabout (@mrroust) reported

    @PrimeVideo The 2nd season sucked. I mean, terrible.

  • reddsec1 Christopher (@reddsec1) reported

    @CalebJames17 @PrimeVideo I had the same issue (fire stick). if you pause the program and change the audio format away from dolby axios it will sync fine.

  • ShaneEthridge Shane Ethridge (@ShaneEthridge) reported

    @nickybaker51976 @PrimeVideo @AmazonStudios Yeah I couldn’t finish the second episode. It was about a 5 second delay. Terrible effort.

  • Mr_P_man Anthony D (@Mr_P_man) reported

    @PrimeVideo kinda ruined my #JackRyan binge.. Bad Audio Sync... Please fix!!!

  • kopejem Stephen Lumb (@kopejem) reported

    @PrimeVideo Please fix the audio syncing issues. Episode 2 is hard to watch. The sound will not sync unless you enable audio descriptions..

  • Mr_P_man Anthony D (@Mr_P_man) reported

    @PrimeVideo theres audio issues.. its out of sync.. #buggy

  • nzrosie1 Rosie 🇺🇦 📚☕🌿 (@nzrosie1) reported

    @PrimeVideo Hurry up and fix it ....

  • Grundogg2 Demond Grundy (@Grundogg2) reported

    @PrimeVideo Poor man struggling trying to survive looking for Tru philanthropist willing to better a humble black man trying to live in a world post pandemic constantly applying for work still working same dead end job if you're out there and willing to assist $jumondg

  • MatthewJKirk1 Matthew J. Kirk (@MatthewJKirk1) reported

    @PrimeVideo Text maybe you guys can fix the streaming problem with the voice not matching the lips

  • Zach10904023 Zach (@Zach10904023) reported

    @MisterChisum @PrimeVideo Damn for real? Without giving heavy spoilers, can you explain how it went woke? Was gonna watch after work.