Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/19/2025 21:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAnchorage Playback Issues
United KingdomBristol Crashing
United StatesLudington Buffering
United KingdomAbingdon Playback Issues
United KingdomGlasgow Crashing
United StatesNewnan Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MetiDivakar Divakar Gouda Meti (@MetiDivakar) reported

    @PrimeVideo Recharge not working what is problem

  • rssbofficial1 ek shayar (@rssbofficial1) reported

    @PrimeVideo @AdamSandler @amazonIN please look into my issue

  • TehParalyzer Dean Federico (@TehParalyzer) reported

    @PrimeVideo That's a terrible name for movie

  • Pankajem Pankajpmalviya (@Pankajem) reported

    @PrimeVideo not playing on realme tv.. tried all ways including connecting with realme team and the issue is not getting resolved. I keep getting the error something went wrong @PrimeVideoIN even the prime customer care couldn't resolve it

  • TBaum43 Scott Tanenbaum (@TBaum43) reported

    @PrimeVideo @BenAffleck He’s great but “The Tender Bar” was awful and Ben, you’ve played this role so MANY times @JLo

  • mounica87 Mounica Madadi (@mounica87) reported

    Thank you not so thank you @PrimeVideo @AmazonUK big disappointment #pushpatelugu not available in Australia! Fix your technical issues prior to your announcements!

  • spinneywoods Darren Woods (@spinneywoods) reported

    Waste of money renting a film through @PrimeVideo as fire tv is refusing to work

  • joephonics Joseph Poirier (@joephonics) reported

    Searched prime for something #fringeworthy, Watching @utopiaonprime y'all got a glitch in series that's happened before.. it's replaying last episode from top, instead of moving on to next, when I stop an ep on credits & come back to watch the next one. irritating. @PrimeVideo

  • NeitSabes91 Purple (@NeitSabes91) reported

    @PrimeVideo @AdamSandler None. They are all terrible

  • DariusAnthonie Darius (@DariusAnthonie) reported

    @StevenChungT10 Dang. I know little of Pokimane. Is she broadcasting from Canada? If so, Avatar is not on PrimeVideo for watch parties, but IS on PrimeVideo to BUY. It also doesn't help an extension was recently made for Chrome to circumvent watch parties to allow Netflix and other sites

  • GOAT17580097 GOAT (@GOAT17580097) reported

    @PrimeVideo It was well made, and the acting was fine across the board. But it really didn't have much to say. Yeah he had daddy issues, tho the kid was pretty emotionless so hard to be sure. But he had a father figure who told him to write with unlimited books.. so... what's the conflict?

  • ask2ajay Ajay Kumar (@ask2ajay) reported from New Delhi, National Capital Territory of Delhi

    @PrimeVideo Pushpa is available in Telgu version . Is there any issue with Hindi version ? If we can't watch our favourite movies or show in your language then what the benefits ? Are you charging less to us as compared to Telgu if not then why it's not in Hindi . Disappointed ?

  • seesthedanger SteveO (@seesthedanger) reported

    @mtnbvan The worst part is not being able to go for vigorous walks or cycles which have been my main exercise since March 2020 & I only have one good arm for cleaning. I have @PrimeVideo so over the past month watched all of #TheManInTheHighCastle which I had some rather enjoyable work on

  • kpkobe4ever KPHolla (@kpkobe4ever) reported

    @PrimeVideo I'm an over the top Ben Affleck fan and i can say with 100% certainty... this is his worst movie since Gigli... and who was he dating then...coincidence? Maybe but this movie absolutely AWFUL

  • HarisAlisic Haris Alisic (@HarisAlisic) reported

    Hi @LGGulf my LG OLED65CXPVA keeps exiting streaming apps (@Netflix, @PrimeVideo, #OSN). Started few weeks ago. It will play for a few minutes then exit the app all together and go back to the linear TV. What is the fix?

  • soakupthesun121 CircleofLife (@soakupthesun121) reported

    @EMBr75 @PrimeVideo It was distracting! Not only did they not have a blue-eyed kid, but they chose one with big, beautiful, brown eyes you couldn’t help but notice! 🙄

  • Garthbrookspet pansexual space cowboy (@Garthbrookspet) reported

    @PrimeVideo @InvincibleHQ You guys possibly used the worst meme to meme this with in accordance of this memes context

  • ElisaGabrielli1 Elisa Gabrielli (@ElisaGabrielli1) reported

    @PrimeVideo Ok. Loved this move. But…couldn’t understand the last half of the last line!! Aaargh. Help me out.

  • dtheavenger Diane Lees 💉🗽🌴😷 (@dtheavenger) reported

    @PrimeVideo @DocBrownLloyd I just watched in - have a work call and watching it again.

  • dclarn ناصصر | Nasser (@dclarn) reported

    @Yandagunner @PrimeVideo What’s the problem between these 2

  • ggilhotra1 Gautam Gilhotra (@ggilhotra1) reported

    @PrimeVideo need help !

  • Maksi41719731 Maksi (@Maksi41719731) reported

    @selenagomez @PrimeVideo Hello, I know that there is still goodness in this world. God bless you. I can't pay my loans, I have wedding debts. I have a 1.5-year-old son. I need to take care of him. My wife cannot work unemployed. I am in a difficult situation. Can you help me, please, whatever your heart

  • Atticus11112 Atticus1111 (@Atticus11112) reported

    @PrimeVideo Ben Affleck the worst !

  • Arun_Anbu_ Arun (@Arun_Anbu_) reported

    @irivintiranjit1 @PrimeVideo Yeah. What's the issue in streaming in original language? Disappointing stuff @PrimeVideoCA

  • jbird1812012 jbird1812012 (@jbird1812012) reported

    @ComicBookNOW Being a fan of the original, this wasn't a surprise. It was terrible! @PrimeVideo #Amazon

  • anoopandanoop67 राष्ट्रभक्त अनूप पांडेय (@anoopandanoop67) reported

    @PrimeVideo what do you have problem with Hindi

  • nagendrababuso1 Narayana (@nagendrababuso1) reported

    @AmazonHelp Can you please resolve this issue asap Not only me every one in #Sydney is facing this issue from last few hours #PushpaOnPrime @MythriOfficial @PrimeVideo

  • RedRiverReport Red River Report (@RedRiverReport) reported

    @TheWheelOfTime @PrimeVideo Terrible show. Rafe ruined the adaption. The changes he made tore the soul out of this work of art and recreated something vastly inferior, if not unrecognizable, from what Jordan left us.

  • redyennefer Yen of the Have-Nots ☭ (@redyennefer) reported

    @PrimeVideo please fix the closed captioning on @TheWheelOfTime The delay is 10+ seconds; making it entirely unwatchable rn for people like myself who are hearing-impaired. Occuring in mobile app & web versions. Inconsistent results on FireTV #WheelOfTime #AmazonPrimeVideo

  • PraviJanasena Peaveen R (@PraviJanasena) reported

    @PrimeVideoIN how Can I Change Video Quality Settings In My Samsung Smart TV? I'm not Able Able Find That Option 😑! Can u please Provide Quality change option In Smart Tvs It's Always playing In High Quality only 🤷‍♂ @AmazonHelp @PrimeVideo