Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/20/2026 19:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (19%)

    Sign in (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyQuierschied Playback Issues
United StatesSacramento Playback Issues
United StatesDouglas Crashing
United StatesFairfield Buffering
United StatesOcala Buffering
United StatesLos Angeles Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • finelineabbyy abby (@finelineabbyy) reported

    @PrimeVideo @TheHSUpdate Help

  • MaximZiatdinov Maxim Ziatdinov (@MaximZiatdinov) reported

    @PrimeVideo It was a terrible movie that should have never been made.

  • redlouistt ً (@redlouistt) reported

    @PrimeVideo HELP

  • Lundwigg Camy 🍂 HAPPY PRIDE MONTH 🏳️‍🌈 (@Lundwigg) reported

    @PrimeVideo WHAT TIME BESTIE PLEASE I NEED TO RUN AWAY FROM WORK TO WATCH IT

  • jubilantsleep 𝓙𝓾𝓫𝓲𝓵𝓪𝓽𝓲𝓸𝓷𝔃 (@jubilantsleep) reported

    @JomamaMcghee @PrimeVideo @lizzo It feels awesome. I get so much done. I get to play with my dog. I get to wear my pjs. It’s heaven. I feel bad for people who don’t work from home.

  • jillcriesalot jill ✩ is seeing harry (@jillcriesalot) reported

    @PrimeVideo i have work tomorrow from 2-7 est please don’t release anything during that time frame i’m begging you please

  • joecracker963 Robert C. McGee aka Joe Cracker🇺🇦 (@joecracker963) reported

    @AmazonHelp Thanks but I think I’d a general issue and not isolated to my hardware alone. The glitch only started to appear on my Series X, it never happened on my One X. Getting out an upgrade to the @PrimeVideo app that’s specific to Xbox Series S|X hardware should be the best remedy

  • kiraluvsharry ki 💌 (@kiraluvsharry) reported

    @PrimeVideo @hsdaily HELP WHAT

  • ajfassociates Alan (@ajfassociates) reported

    @colliderfrosty @PrimeVideo Trash TV/cable at its worst! Both content and acting!

  • SummerTimeAlice FastestMarioAlice (@SummerTimeAlice) reported

    @PrimeVideo @A24 I don't know what backend stuff needs to happen to fix this glaring issue with the subtitles, but it needs to happen.

  • phhistheloml elly keeps driving (@phhistheloml) reported

    @PrimeVideo PLS LATE LATE I HAVE TO WORK

  • voodooranger Voodoo Ranger (@voodooranger) reported

    @CINELOG_SATX @A24 @PrimeVideo Nothing a beer can't fix. Feel better, mate.

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @colliderfrosty @PrimeVideo Help save #RenewRaisedByWolves

  • Rohittssh Ro doesn't care (@Rohittssh) reported

    So @reliancejio was slick to remove @PrimeVideo from its list of OTT apps without a corresponding reduction in subscription charges. They haven't provided the desired speed or the streaming quality. Reliance and daylight robberies go hand in hand.

  • bunrryontour morgan (@bunrryontour) reported

    @PrimeVideo @TheHarryNews HELP

  • TheAntidote_x_ Emily 🌻 (@TheAntidote_x_) reported

    @PrimeVideo Dude I have work tomorrow 😫

  • bclements83 Brandon Clements (@bclements83) reported

    @peacockTV you really need to work out the bugs on your app. Rewind needs to be more accessible/faster like @PrimeVideo with a quick click to rewind 10 sec and subtitles are trash. It only shows every other sentence and it also plays slow sometimes so I have to exit out alot

  • aaronlwevans Aaron (@aaronlwevans) reported

    @PrimeVideo having issues with subtitles in shows with non English parts, they don't display?

  • ichbinnkeyt keyt (@ichbinnkeyt) reported

    @PrimeVideo help me

  • KaanBursa9 Kaan (@KaanBursa9) reported

    @PrimeVideo Help

  • alwaysgoldem Em is seeing em in less than 2 months?! (@alwaysgoldem) reported

    @LTHSOURCE @PrimeVideo WHAT I- WNEN WHEN EHTN I HAVE WORK IFDSDF

  • m7mdnubi DaDifferent (@m7mdnubi) reported

    @amazon @AmazonHelp @PrimeVideo Just found out that Amazon been charging my accounts twice every month for the same prime account. When I spoke to associate to help me 3 mints ago, she said "her lead, Manger, and her can only refund 3 months" that's ridiculous, unprofessional

  • AashimSoni Aashim (@AashimSoni) reported

    @KamalikaBasu hi... I am facing the same issue with ott apps. Can you plz confirm if spotify, primevideo, tataplay are working for you ???

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @PrimeVideo @TerminalListPV @prattprattpratt Help save #RenewRaisedByWolves

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @PrimeVideo @TerminalListPV Help save #RenewRaisedByWolves

  • momrrystan M🍂 (@momrrystan) reported

    @PrimeVideo @UpdateHLD HELP 😫😭🤮

  • Prodigalsonfan3 Prodigalsonfan LOFMW 😈😋🍆🍉🔥 (@Prodigalsonfan3) reported

    The problem: I can't get into any new shows until the Prodigal Son "situation" has been resolved! The solution: you! You are the solution @PrimeVideo! Just sign the 10 seasons and a musical deal; simple! #SaveProdigalSon #NiceHat

  • johntailor2048 john tailor (@johntailor2048) reported

    @Katiecakesinc @PrimeVideo @lizzo U know for a long time probably before you were born, the tabacco industry indoctrinated people to cigarettes were perfectly fine. They even hire Medical DOCTORS to endorse their poisonous LIES. Obesity is a health issue.

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @antonystarr @PrimeVideo Help save #RenewRaisedByWolves

  • SageOfDarkEco Maia’s Citadel (@SageOfDarkEco) reported

    Non-episodic storytelling absolutely does not work with a one episode a week release schedule and I really wish @disneyplus and @PrimeVideo understood this