Amazon Prime Video

Is Amazon Prime Video down?

No problems detected at Amazon Prime Video

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon Prime Video by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Prime Video Outage Chart 09/25/2021 14:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Playback Issues 28.98% Playback Issues
  • Buffering 25.62% Buffering
  • Crashing 22.80% Crashing
  • Sign in 17.99% Sign in
  • Video Quality 4.60% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:

GermanyDresden Playback Issues
United KingdomKensington Sign in
United StatesAuburn Video Quality
ArgentinaBuenos Aires Playback Issues
AustraliaSydney Crashing
ItalySoleto Playback Issues

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • litlchopshopgrl anastasia (@litlchopshopgrl) reported

    @PrimeVideo can you guys please fix the subtitles on Jonny Quest episode 17 Werewolf of the Timberland?? at 09:32, Jacques says "Algonquin Hill," not El Doncon 💀💀 and it's been bothering me for years

  • Th3MadManc Dazz (@Th3MadManc) reported

    Why does #Charmed look worse on @PrimeVideo than Deathstalker does. The picture quality is garbage.

  • zielonychaos sara ⓥ (@zielonychaos) reported

    Every time I'm watching an episode of something, and there's 3 minutes or less till the end, and i turn off my screen/go to a different app then go back, it skips to the next episode. For the love of everything @PrimeVideo fix this because it's annoying as hell.

  • ShanteGlow Dimple Speaks🌻 (@ShanteGlow) reported

    @hbomax y’all took A DIFFERENT WORLD from @PrimeVideo with that poor quality! And it won’t even play right #ADIFFERENTWORLD

  • Jjesse_hey Jjessekyungchii (@Jjesse_hey) reported

    @leiomy @SavageXFenty @PrimeVideo Work *****

  • duchessofpoms Dee 🐶🐾 (@duchessofpoms) reported

    @Midnightsunshi4 @PrimeVideo That will work out well for him 😬

  • Sazzer1959 Delilah (@Sazzer1959) reported

    @scobie @amazon @PrimeVideo All the Charles haters out there...... he is not being paid for this, he is an environmentalist & wants to help the planet!!

  • gabbieecat sadmon en croûte (@gabbieecat) reported

    why ******** am i paying for prime when every title wont play because of an error even though i’ve done everything on their stupid troubleshooting page @PrimeVideo

  • BritneySue3 Britney Sue (@BritneySue3) reported

    @XaviBaIl @PrimeVideo On behalf of my husband and I, we what to really thank cyber tech. @Ricyrek6905 on Twitter who help to recover my account. When support couldn't help. Thanks once again I got to say you are a Darling. Give him a try okay Ok hand, I positive he will help you too.

  • XaviBaIl ms⚡ (@XaviBaIl) reported

    @PrimeVideo I was facing login problem on prime video so I called customer care. He asked me for email id and now he hacked my prime video account. Help me

  • tanja_bluml Tanja Blüml (@tanja_bluml) reported

    @hwood181 @PrimeVideo I have almost the same problem with my brain. Sometimes I love it and sometimes I don't. #SaveMacGyverfromAustria

  • d_aghassi David (@d_aghassi) reported

    Top marks to @PrimeVideo and @disneyplus for not having me re-login on device to device transfer. Negative marks to @hulu for having me login again.

  • LunaB65353431 LunaB (@LunaB65353431) reported

    @scobie @amazon @PrimeVideo Prince if Wales has launched and editor in chief for Re tv channel focused on environmental issues and has Not received any monies.

  • furturd1 the wanderer (@furturd1) reported

    @PrimeVideo @amazon designs subscriptions to Prime video channels so you can never unsubscribe & help docs are useless WTF

  • twistedties Flossy (@twistedties) reported

    @scobie @amazon @PrimeVideo Why was it a problem when Prince Harry signed a streaming deal? It seems that Prince Harry is the only with a original thought! SMDH!

  • AudreySvenska Audrey Johnston (@AudreySvenska) reported

    @scobie @amazon @PrimeVideo Ahhh so it is possible to work out a major deal with an entertainment company and not hear the Wrath of Khan from the public ?

  • brows192 Beth (@brows192) reported

    @scobie @amazon @PrimeVideo Difference is he isn't profiting from it. The royals never do. In fact they each took part in a documentary this week and prince william is doing an earthshot series with bbc and discovery. Harry and Meghan signed a deal worth over $100 mil. It is the money thats the issue.

  • 23Stanzas Leslie (Wondering) (@23Stanzas) reported

    @scobie @amazon @PrimeVideo no issue really. it's a long standing issue for the PoW.

  • crustpies Crust Savory Pie Co. (@crustpies) reported

    @PrimeVideo Since updating #AppleTV #tvOS the other day, #PrimeVideo streaming quality has been very poor. Other streaming services are still normal HD and 4K.

  • ridikelous KEL (@ridikelous) reported

    I’m tryna watch Jack Ryan on @PrimeVideo and it keeps giving me an error. I’m just trying to watch me some Jim Krasinski, I mean @johnkrasinski.

  • cecbikes Cecilia K. Brown (@cecbikes) reported

    @heidicastellani @DefectiveBecca @PrimeVideo Do you actually know anyone who make “full time pay for part time work”?

  • WhatThaDel ♛𝒟𝑒𝓁𝓇𝒶𝓎 (@WhatThaDel) reported

    @leiomy @SavageXFenty @PrimeVideo You’ve made HERSTORY!!! CONGRATULATIONS QUEEN!!! Watching you from when I served in Iraq til now is everything. You broke barriers folks said wouldn’t be broken & you’re doing the damn thang. GO GIRL💐💞🏆

  • leonkiriliuk Leon Kiriliuk (@leonkiriliuk) reported

    @Nohpuh @PrimeVideo Hopefully @PrimeVideo opens an issue against the developers and gets it fixed.

  • iconiclast 𝙶𝚎𝚛𝚊𝚕𝚍 𝙻. 𝙲𝚘𝚕𝚎𝚖𝚊𝚗 (@iconiclast) reported

    @IMDbTV I was trying to watch @PrettyHardCases on your @PrimeVideo channel but you need to fix the glitch that gets stuck showing commercials over and over again and not kicking back out to the actual show. I’m not going to watch 30 minutes of commercials for one episode. Smh.

  • URBNY SCOOP (@URBNY) reported

    Why does @rihanna’s @SavageXFenty show have subtitles in every other language but English? What kinda sense? This **** is stupid. Fix it, @PrimeVideo. Y’all are DUMB.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @leonkiriliuk @PrimeVideo Never ending problem. It is “Auto” confusion. That option doesn’t exist with other devices. Switch to French (or whatever), then switch back to English and wait 5 minutes. I found the problem happens when switching devices.

  • __Kwoodz 🧘🏾‍♀️ (@__Kwoodz) reported

    Okay, somebody drop their PrimeVideo code so I can watch the Fenty Show. For work purposes of course

  • GirlWithAGlock Wendy Leaumont (@GirlWithAGlock) reported

    @goliathtv @PrimeVideo @bristahsouljah I’m on Episode 2 and just about ready to bail. This is truly awful. A disappointment after 3 great seasons. :(

  • Joe_T25 J Teasey (@Joe_T25) reported

    @IKWYDLS @PrimeVideo Every time someone remakes a movie it’s awful. And now they try to make it. Kate diverse which does nothing for the movie at all. This will be more of the same.

  • _Matt_Hammond_ Matthew Hammond (@_Matt_Hammond_) reported

    @_jamilaaa__ @IKWYDLS @PrimeVideo Dollar Store DVD bin direct to video quality movies are all that is made today. The 80s and 90s truly were the greatest time for movies. It seems that bean counters at studios are only green lighting remakes & sequels no one wanted.

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
  • 2027
  • 2028
  • 2029
  • 2039
  • 2040
  • 2041
  • 2041
  • 2041
  • 2043
  • 2044
  • 2047
  • 2048
  • 5005
  • 5014
  • 5016
  • 5016
  • 5016
  • 5229
  • 5266
  • 5505
  • 5701
  • 7003
  • 7005
  • 7017
  • 7031
  • 7035
  • 7065
  • 7135
  • 7135
  • 7202
  • 7202
  • 7203
  • 7204
  • 7206
  • 7207
  • 7230
  • 7235
  • 7250
  • 7251
  • 7301
  • 7303
  • 7305
  • 7306
  • 8020
  • 814
  • 900
  • 9003
  • 9068
  • 9353
  • 99
  • mp1023