Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Sign in (21%)
- Crashing (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 4 days ago |
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Buffering | 4 days ago |
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Playback Issues | 4 days ago |
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Buffering | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Surf fn (@dixienormu92374) reported@PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!
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Stevie (@svnxvx) reportedWhat a ******* awful choice. Don't do it @PrimeVideo
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frank favaro (@frankfavargamv) reported@GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.
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_ (@dgwilliams3d) reportedNot surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate
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Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
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anna cee ⁷ (@annabelle5304) reported@PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.
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Mr. Burley (@FishKayaker) reported@PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.
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Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
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Elena Shalneva (@ShalnevaE) reported@Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
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Cpt. ᐰrcher (@cptarcher93) reported@PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.
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LocalHooker (@LocalHooker1012) reported@pavyg @PrimeVideo Nice to see common sense at work
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A Shubert (@ashubert) reportedYeah, nice 3 minute commercial with 4 minutes left in my movie. Good work, @PrimeVideo
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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𝓟𝓱𝓲𝓵 (@phjes11) reportedThere’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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Voice of OG CSK fan (@EndrumCSK) reported@latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.
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+419 (@hateonikwen) reported@PrimeVideo please fix this
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Lil Bro (@BeingRealAf2U) reported@PrimeVideo reacher season 4 has the worst villain of all time. The plot armor these chicks have is ridiculous
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Nick 🧠♿🇺🇸🇮🇪🏴🏴🇬🇧🔞 (@YoungKnightWolf) reported@PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.
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Save Stargate (@SaveStargate198) reported@PrimeVideo Help please @AmazonHelp
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ayex (@ayex1111) reported@PrimeVideo **** her worst actress to ever exist
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CanesCouchCoach (@canescouchcoach) reported@SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.
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DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada
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Dande Avinash Vijay (@avinashvijayD) reported@latasrinivasan @netflix @PrimeVideo True, 🎯🎯🎯🎯!!!! I did cancel almost all my OTT memberships. Not that good quality like before at all!!!!
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Jonathan Plumb — Spokane Valley (@jonathanplumb) reportedReally, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).
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Kat (@KStargateFan) reported@broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.