Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vilanova de Sau
|
Buffering | 14 hours ago |
 Toulon
|
Video Quality | 2 days ago |
 Sydney
|
Sign in | 3 days ago |
 Köln
|
Crashing | 3 days ago |
|
Paris
|
Sign in | 4 days ago |
 London
|
Crashing | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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I (@justbecause022) reported@PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.
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Matt (@LookSkyward2021) reported@PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate
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Sandhya Rani (@SandhyaRani_S) reported@AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
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B.C. Roderick Sr. (@BryanRoderick) reported@AmazonMGMStudio @PrimeVideo This looks good. I have trouble watching TV though. Too long.
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Ginger (GWhite) (@gscheet) reported@AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate
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Norman Buntz (@normanbuntzhsb) reported@creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.
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Kat (@KStargateFan) reportedHey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate
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Saurabh Raj (@sraj56501) reported@PrimeVideo Please release all the episode of "See You At Work Tomorrow"
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Big Bear Friend (@BigBearFren) reported@PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate
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Gabe Chou (@gabechou) reported@MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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Jilted Valkyrie (@JiltedValkyrie) reported@PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!!
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Blind Joe (@theblindjoe) reported@ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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Danger, Will Robinson (@Fried_Circuitry) reported@PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE
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Dennis Celery (@YapiYapo99) reportedWhy does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo
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COACH RIDER (@pawan_coach) reported@PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing
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Padmasambhav Kulkarni (@PadmasambhavK) reported… and Legend (2015)? Fix your garbage @PrimeVideo"
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Caspearious (@Caspearious) reported@lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.
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Antonio (@deangelis_3) reported@PrimeVideo Greetings, I have no other way to report this issue. There is no audio after 3/4 through the episode 15 of season 07, titled: Heels On Wheels, of the show called Married... with Children. It is not a computer, or app issue. TY4YT& God bless!
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems
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Rajendra Shah (@Rajendra111954) reported@theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting
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Teish Grasso (@GrassoLati30007) reportedDear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate
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leo folden (@leofolden) reported@PrimeVideo how dare you end us on #elle like this! If second season doesn’t come fast to know what happens I’m going to cause problems. What happens? I need answers! You ruined the 4th of July!
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Civilised Wookiee (@CulturedWookiee) reportedOh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.