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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 24: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Tucson Sign in 4 minutes ago
Vila Velha Playback Issues 9 minutes ago
Brentwood Buffering 1 hour ago
Henrico County Playback Issues 2 hours ago
Mississauga Sign in 23 hours ago
Los Angeles Playback Issues 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveLapell
    David LaPell (@DaveLapell) reported

    @PrimeVideo That is some of the worst written dialogue I've ever heard.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • manankaria
    Manan Karia (@manankaria) reported

    .@amazon @PrimeVideo fix the sound on this @NBA game. The background noise is drowning out the announcers

  • woopig5891
    Sex Panther (@woopig5891) reported

    @PrimeVideo Worst ending ever

  • paocdlopzz
    Paola (@paocdlopzz) reported

    @LavndrSntched @jackiebukharts @PrimeVideo I’ll never understand the hype. I only stuck with it (fast‑forwarded most of it) because I liked Steven’s side story and the Moms arc. Everything else was just a parade of terrible acting, unlikable characters, and cringeworthy plotlines.

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • BillyRamion
    Billy Ramion (@BillyRamion) reported

    Cmon @PrimeVideo this is terrible. Buffering blurry picture on a game 7. This really sucks

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • spuds6465
    BaltimoreGal (@spuds6465) reported

    @ACMawards @PrimeVideo Can’t even watch it….. I have prime, but it’s so glitchy and lagging. You can’t even watch it…. Prime is awful on live events.

  • JAcklesSldrBoy
    ℕ𝕒𝕥𝕥𝕪 🪴 (@JAcklesSldrBoy) reported

    At this point @PrimeVideo should just release #VoughtRising teaser in good quality. It's out there. No point holding it back.

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • Alrisha6
    Alrisha (@Alrisha6) reported

    @PrimeVideo I need to work you know. I need to get out of this cycle. Oh well. I’ll go watch it again 🫣

  • Austin_Hay1
    Austin (@Austin_Hay1) reported

    I hope the @NBA never puts a game on @PrimeVideo again! It’s such bad quality! It’s unwatchable! 😡

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • russo_fran30824
    Franca Russo (@russo_fran30824) reported

    We need to go to therapy to detox from Garrett. Help us #offcampus #primevideo

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • petezslims
    petezslims (@petezslims) reported

    @HamskyHbb @PrimeVideo She can't help it, it's clear she is sooo into him

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • CBL616
    Comicbooklovers (@CBL616) reported

    @DanielRPK This seasons purpose is to destroyed everything, the show runner wants us to hate the show for some reason. It is impossible to do a worst season than this one, I don’t even want to watch it any more. How the porducers allowed this stuff to get public? @PrimeVideo

  • RbarriWhoDat
    Rob Barrios (@RbarriWhoDat) reported

    @PrimeVideo can’t watch this nba game because the feed has to buffer every 5 seconds.

  • biggspider4
    Likky 🕸 (@biggspider4) reported

    @PrimeVideo @NBA video quality is terrible

  • WaynesWorld08
    Wayne Rodriguez (@WaynesWorld08) reported

    @PrimeVideo this live NBA playoffs game 7 Cavs @ Pistons quality is horrible. It keeps kicking me out!!!

  • JustcallmeRed9
    Red (@JustcallmeRed9) reported

    Do you know what pisses me of @PrimeVideo paying £7,99 a month and still getting poxy adverts, still having the sound drop on shows and knowing that it's a Prime problem, not mine. You guys take the ******* piss

  • Gnyr88
    Greg (@Gnyr88) reported

    @JackRyanPV @PrimeVideo Worst Jack Ryan film ever!!!! Release Rainbow!!!!!!!

  • GirlFromThe216
    KA (@GirlFromThe216) reported

    @MVielhaber @PrimeVideo @NBA I must be the only one not having issues with it tonight.

  • CineMattSWE
    CineMatt (@CineMattSWE) reported

    @JackRyanPV @PrimeVideo Weak script. Amazon needs to up the quality control.

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • veganrilian
    pale (@veganrilian) reported

    @JarelTheArtist @AlmightyGenos @PrimeVideo the boys was the absolute worst, what a waste of time, won't be watching vought rising despite jensen's presence