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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Montigny-lès-Cormeilles Sign in 2 hours ago
Reading Playback Issues 1 day ago
Fréjus Crashing 1 day ago
Campinas Playback Issues 3 days ago
Paris Buffering 4 days ago
Paris Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • DevineHQ
    GamingHQ (@DevineHQ) reported

    @amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.

  • _ro55on_
    Rosson. H. Esquire (@_ro55on_) reported

    @AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.

  • PadmasambhavK
    Padmasambhav Kulkarni (@PadmasambhavK) reported

    … and Legend (2015)? Fix your garbage @PrimeVideo"

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo

  • WinJPR
    WJ (@WinJPR) reported

    @jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.

  • slagolas
    slagolas is trop sdcc posting (@slagolas) reported

    i'm sorry i'm leading the bullying campaign against amazon prime for this FIX IT NOW @PrimeVideo

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • JBLOODonly1
    Jen Blood (@JBLOODonly1) reported

    @BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

  • jamesredmon81
    James w Redmon (@jamesredmon81) reported

    @CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?

  • jamaladan192359
    jamal adnan (@jamaladan192359) reported

    @PrimeVideo it had the worst story line 😭😭😭but nyc acting.

  • shegal7
    sgalanty (@shegal7) reported

    @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.

  • GringoStarr2029
    SpacedDuck (@GringoStarr2029) reported

    @PrimeVideo Maybe regular folk can sing Imagine to her when this bombs like almost everything else she's in. Terrible actress that makes Tommy Wiseau look good.

  • SunriseSwiftie
    rissa ♡ (@SunriseSwiftie) reported

    @PrimeVideo you’re the worst for canceling My Lady Jane 💔

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • NYGMEN4LIFE
    Speak On It Sports (@NYGMEN4LIFE) reported

    @paramountplus please fix the bugs in your app. Lord, its sluggish and drags. It isn't as smooth as @PrimeVideo or @netflix .

  • _JAW1973_
    Leon Krekels (@_JAW1973_) reported

    @primemovies The worst Use of Silence is @AmazonMGMStudio and @PrimeVideo ignoring a Giant Fanbase for almost 2 Months, Thought You were better than that #SaveStargate

  • heyyfullmoon
    heyfullmoom (@heyyfullmoon) reported

    Shame on you, makers, for insulting an actor from your own industry who earned respect through years of hard work. How shamelessly you've become slaves to social media chapris instead of standing by genuine talent. #KushalTandon @PrimeVideo @PrimeVideoIN @Banijayasia 👎

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @AmazonMGMStudio @PrimeVideo Sure. Whatever. So when are you going to finally uncancel Martin Gero's Stargate show like so many of your paying customers have been begging you to since you made that terrible mistake? Asking for millions of friends...

  • Wade_Hampton_V
    Wade (@Wade_Hampton_V) reported

    @FloWrestling @PrimeVideo Love you guys but I tried the Flo app on Roku and it’s awful.

  • momomaw101
    mimiii💫 (@momomaw101) reported

    @glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate

  • turco_basileus
    egemen (@turco_basileus) reported

    @PrimeVideo Some episodes of The OC are dubbed in German and there's no option to change it back to the original. Please fix this.

  • Chiaki_2010
    ミセスちあき 👨‍👩‍👦 𝐌𝐫𝐬𝐂𝐡𝐢@𝐤𝐢 (@Chiaki_2010) reported

    Admit Nick is cute, but he’s got some issues. Noah should be with Michael #PrimeVideo #YourFaultLondon

  • Afkoora_
    أفكورا (@Afkoora_) reported

    @PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??

  • yrFJhtieK
    Keith (@yrFJhtieK) reported

    @WorkingProps @PrimeVideo @AmazonMGMStudio I’ve said it before, AI is garbage. Get rid of it now. It will do nothing but create problems and misconceptions.

  • mincontro
    Mary Incontro (@mincontro) reported

    @PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!

  • viktordevonne
    Viktor Devonne (@viktordevonne) reported

    @PrimeVideo your ads are affecting the subtitles on your content. Please fix.