Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulon
|
Video Quality | 23 hours ago |
 Sydney
|
Sign in | 2 days ago |
 Köln
|
Crashing | 2 days ago |
|
Paris
|
Sign in | 3 days ago |
 London
|
Crashing | 4 days ago |
|
Liverpool
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported@AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate
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JoeKar ◎ (@GULAGSGOTTAGO) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..
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Zach White (@ztwhite23) reportedHe’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks
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rissa ♡ (@SunriseSwiftie) reported@PrimeVideo you’re the worst for canceling My Lady Jane 💔
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Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported@AmazonMGMStudio @PrimeVideo What time is it ? It's time for a bit of #SAVESTARGATE ! Even Maybourne helped the SGC to stay alive, so why not you too ? Fear of NID ? But fear you should not, the Stargate crew will fix any problem, like McGyver. Unless he's trapped on a glacier.
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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Steve Dean (@SteveDean61) reportedHey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!
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Michael Wilson (@majolelo) reportedHi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?
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Gabe Chou (@gabechou) reported@MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.
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أفكورا (@Afkoora_) reported@PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??
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Alfonso Ceseña (@sodadigital) reportedAgree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.
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The Melamine Rabbit (@Melamine_Rabbit) reported@SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate
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Dave Vande Bunte (@VBunteDavid) reported@Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳
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tvwithtrinity (@trinitysierra01) reportedYes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault
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My Summer Lair (@MySummerLair) reportedIf you care: #ProjectHailMary streams on @PrimeVideo on July 3rd. Terrible marketing since July 2nd is National UFO Day. It's Ryan Gosling so I ain't expecting quality. I'll give it 10 minutes or so. And that's mostly for the genre. #SetTheVCR
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franco (@vanniloner) reported@glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭
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Dave (@De1taDave) reported@SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me
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James w Redmon (@jamesredmon81) reported@CoachOttenbreit @StephenKing @PrimeVideo Who gives a **** about checking boxes; do you work for Netflix?
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Caspearious (@Caspearious) reported@lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.
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Matyasi Adam (@MatyasiAdam) reported@AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate
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KG (@kag734) reported@PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate
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SportyMiner ⛏️ (@Sporty_Miner) reported@AmazonMGMStudio @PrimeVideo You had the opportunity to breathe new life into a well established, greatly loved franchise. You cancelled it because it appealed to that (clearly) loyal fanbase. The madness has to stop, invest in quality & fandom, not generic tripe. #savestargate
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MattJog04 (@Charjog01) reported@Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!
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acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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Alex (@The_Alex_64) reported@AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!
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John Mummert (@JohnMummert1) reported@A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.