Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boca Raton
|
Buffering | 11 minutes ago |
 Calgary
|
Crashing | 1 hour ago |
|
Las Vegas
|
Playback Issues | 2 hours ago |
|
Miami
|
Crashing | 2 hours ago |
|
Delavan
|
Buffering | 5 hours ago |
|
Mount Holly
|
Playback Issues | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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loren🥂🗝🪽 (@barakaiel) reported@GoodOmensPrime @PrimeVideo I'm so sad, I can't even work
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Packet (@PacketGroove) reportedI’m sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.
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CenTex Raider (@joeyrscotland) reported@footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.
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Brandon Ball (@b_ball93) reported@PrimeVideo If only your **** app worked on pc, it works fine for a few days then says video unavailable, with no error codes and no way to contact. Literally worst streaming app I’ve ever used on a pc.
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jaymills (@bobross_jay) reported@M0hawkMark @PrimeVideo The budget is higher than JJk’s. Money is NOT the problem.
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Sports Cards & Ponies (@Winnersallthet1) reported@PrimeVideo why is my picture blurry during the NBA game tonight? Fix this ****!
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prosecco Bae (@_heartofaQueen) reported@PrimeVideo you will crumble! Fix whatever is wrong with your platform so the game isn’t lagging/glitching after every play ugh! Don’t piss me off
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Los Varzeiros (@LosVarzeiros) reported@PrimeVideo Episode 7 is terrible. The last season is very bad.
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𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦 (@Baroni_88) reported@JoeNo94 @PrimeVideo Such a quality show
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BixbyBill (@BixbyBillx) reported@PrimeVideo Good. Such a disgusting awful show. Just vile
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ajaykadam (@ajaygkadam) reported@PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?
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Drama419 (@Drama419) reported@PrimeVideo What an awful mess this show has become.
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Saufke (@Saufke) reported@PrimeVideo SUBTITLES IMPOSSIBLE TO DEACTIVATE when watching episode 6 in French. All languages work without. But in French, even with the option deactivated: the subtitles are there. Can you correct this? I refuse to see this episode with this task at the bottom.
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BL0NDwAvE (@bl0ndwave) reported@GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...
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Amateur Investor (@InvestorRohit) reported@PrimeVideo @amazonIN I'm a prime lite member but didn't remember which was the first device I logged into. When I try opening videos on a new device it is not allowing. Any help is appreciated.
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shawn jones (@koufax1963) reported@PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?
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Dan Di Marino (@dimarino76) reported.@PrimeVideo already the WORST announce crew but the bias is a little dumb pregame…
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Dmitriy Grey (@Dmitriy_Grey_AI) reported@patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.
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Speed Maverick Garage (@speedmaverick) reported@TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....
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previous eagle (@previous_eagle) reported@PrimeVideo get your shi together and fix the stream quality for the nba games
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Mia (@MiaCarlaNY) reported@slutt4johnny @080Kingus97659 @PrimeVideo YOu obvious didnt read the comics and have a mom that used lots of drugs to project that onto people find a good therapist she will help you with whatever syndrome you are suffering from
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Jim Costello (@jimcostellook) reported@NBA @PrimeVideo Prime video is the worst. I get logged in then the cast quits and I am forced to go through it all again. This is terrible!! @okcthunder
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kirsty finch (@KSAviation2020) reportedI have booked today of work just wo watch all 8 episodes of off campus and omg didnt disappoint what so ever. My reactions omg up and down think my neighbours are sick of me. Like what an ending to episode 8. 😱😱😱😱😱 #offcampus @offcampusonpv @PrimeVideo
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Andrew Scott (@TheRealAnjrue) reported@GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.
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ed (@chatblancz) reported@therealKripke @TheBoysTV @PrimeVideo All this for you to give us a terrible season 4 and 5… what an absolute terrible season finale man
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Santosh (@pallerlasantosh) reported@PrimeVideo @airtelindia there is audio problem when playing content in prime video from the app in xtreme tv. It’s been there for months. No point in taking premium membership
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Ben Bradley (@benbwwfc19) reported@HarryRossHughes @PrimeVideo Ive had no issues with my feed at all
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The King Of The North (@CalebSequanbrnr) reportedBy far one of the worst officiated games I’ve seen so far the lakers are being bullied by the refs and im no lakers or bron fan but man this is just not basketball. @PrimeVideo
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Mari (@mabr1to) reportedTomorrow at this time I will he working and not watching Off Campus. @PrimeVideo @offcampusonpv Please send help. Please.
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Daniel Aldis (@aldis_daniel) reported@PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.