1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Betim Sign in 23 hours ago
Melbourne Buffering 2 days ago
Poplar Buffering 3 days ago
Lakeville Buffering 4 days ago
Puebla Buffering 5 days ago
Challans Crashing 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • smvn65
    Marie (@smvn65) reported

    @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

  • switchblade363
    SWITCHBLADE (@switchblade363) reported

    @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @Gone_fishing_ES @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • Trampolinecare
    George 🎭 (@Trampolinecare) reported

    Watching a film called Spades on @PrimeVideo this is a special kind of awful

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I have an issue with my Prime Video subscription. How can I get support please?

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!! Go go

  • Raubrim
    Young Boul From The Back Block (@Raubrim) reported

    @ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn

  • GabbyGwenhwyfar
    ~*~Jennifer~*~ (@GabbyGwenhwyfar) reported

    @PrimeVideo I'm watching the game on silent now. Terrible. 🙄

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • MFlynn88896579
    M Flynn (@MFlynn88896579) reported

    @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

  • mallett_kieran
    Kieran Mallett (@mallett_kieran) reported

    @PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?

  • Jayemay_
    J.M.A. (@Jayemay_) reported

    So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

  • BridgetteLucy83
    BridgetteLucille (@BridgetteLucy83) reported

    @PrimeVideo @masterpiecepbs Are you going to fix Professor T audio problems on Season 5/ep 3,4? Two nights of not working.

  • Rikomo00
    Rikomo 🎬 (@Rikomo00) reported

    @PrimeVideo the runner sounds like another overhyped project - wait for the crash course

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Whomever those people are, they must be so ashamed to being used to promote the worst streaming service ever. #SaveStargate

  • EEmpireSports
    Evil Empire Sports (@EEmpireSports) reported

    Trent stinks. You know what else stinks? @PrimeVideo not showing Yankees available while on vacation in Italy. #MLB and TV licensing something that the upcoming work stoppage should provide an opportunity to finally get right in your history.

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

  • jmoneygrip
    Patrick Squarepants (@jmoneygrip) reported

    @PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I stop watching over the top, unrealistic tough guy movies/shows a long time ago 2 dimensional garbage

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?