Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/12/2026 09:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaShepperd Playback Issues
United StatesSeattle Playback Issues
United StatesClinton Corners Video Quality
United StatesMarietta Playback Issues
United StatesLexington Sign in
United StatesTorrington Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • daryl_dingman DRYL (@daryl_dingman) reported

    @john_mcelligott @PrimeVideo @Janefonda Um, I think you need professional help. If you are actually interested in discussions concerning communism, I would advise you start with Lenin’s State and Revolution. Good luck.

  • SiddheshGhirni2 Siddhesh Ghirnikar (@SiddheshGhirni2) reported

    @PrimeVideo is probably the worst streaming service among all others...

  • Romeo44020229 Romeo (@Romeo44020229) reported

    @DaTrader4 @PrimeVideo I got same issue but with the help of reigns_hack04 on IG my problem was solved💯

  • MarionRosmith MarionRosmith (@MarionRosmith) reported

    @HackedOffHugh @PrimeVideo Sub titles work well for me; I watched Heimat this way and thought it was so brilliant that I wasn't "translating" it in my head. Started watching a dubbed film and it was like some awful advert where theirs don't match the voice.

  • edgalvaosilva Eduardo Galvão (@edgalvaosilva) reported

    @Connellybooks @DEADLINE Are you not working with @PrimeVideo anymore?

  • plvanover88 Patricia L Vanover✝️🐈🏎 (@plvanover88) reported

    @vinegardog1 @farscape @PrimeVideo His return certainly didn't work out how he thought it would go...

  • KEEKEE2FINE LA-KESHA MARTIN (@KEEKEE2FINE) reported

    @lrigney40 @PrimeVideo These things are terrible but our history needs to be told and stop being erased! You can’t fight for something you never knew existed! It’s ok to be uncomfortable because when we’re uncomfortable that’s when you can began to fight for equality!

  • Farmer_dan Daniel (@Farmer_dan) reported

    @JakubPoplawski @HackedOffHugh @PrimeVideo Not just English speakers. I remember watching an awful French dub of ET when on French exchange.

  • PatriziaAngel P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    Peter Bernardone: I'm sad for her, I'm sad for the horse. But I can't help them. I can help the bird. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021 @netflix @hulu @PrimeVideo

  • n_ucla Nancy (@n_ucla) reported

    @PrimeVideo I called customer service about problem & they hung up on me. How do I get thru to human being who can help me?

  • azauriel Jersey's Finest (@azauriel) reported

    @anatomatt @sleepybijou @PrimeVideo Its not traumatic....it triggers trauma in people with underlying issues...if you watched Saw and Final Destination what they endured is no Worse as for as the murder scenes....judge for yourself but use Saw as the standard.i found Saw and FD worse

  • BJarobowen JR B🌸🕊️ (@BJarobowen) reported

    @HackedOffHugh @PrimeVideo English dubbing is so awful! I don't know if the actors are schooled to be as wooden as possible but they are. In Comparison to German synchronisations the English versions are amateurish.

  • Castle4_MW Mark Willis (@Castle4_MW) reported

    @RobertKirkman @RyanOttley I thought episode 6 was going to be the high water mark of #InvincibleOnPrime , but happy to be wrong, episode 7 was better! @PrimeVideo have you announced S2 yet? I know animation of this quality isn't quick to produce, so greenlight that immediately!

  • jfayjohns Jacqueline Johnson 👍🇬🇧🌈💙💙#3.5%🏳️‍⚧️ (@jfayjohns) reported

    @HackedOffHugh @PrimeVideo Watched Borgen again on Netflix and it defaulted to dubbed version before I managed to change it. The quality of the dubbing was so poor would have been far superior if they had used the original Danish actors as their command of English is outstanding.

  • josevilop Gabriel Villavicencio López (@josevilop) reported

    @PrimeVideo hi! I have a problem u can't access to my account because haven't my old phone number (I change my number) please help me!

  • GarrettDunham Garrett Dunham (@GarrettDunham) reported

    Woah, A+ customer service @PrimeVideo team. Got a refund from Amazon for terrible service that was 100% caused by @GetSpectrum (NOT Amazon). Now if only you could help me get another option outside of (terrible horrible barely usable) Spectrum.

  • Sarnath6 Sarnath Jones (@Sarnath6) reported

    @ThatSaturnO @PrimeVideo @InvincibleHQ I have no doubt that that meme was written by one of the many REAL TOTALLY COMPLETELY REAL HUMANS who do PR work for Amazon.

  • illest_thriller gawd Damn Q (@illest_thriller) reported

    @PrimeVideo stop trying to get me to watch #crash after giving me this 🔥 🔥 🔥 episode of #InvincibleOnPrime that's mad annoying

  • Falkunn Falk (@Falkunn) reported

    Where on earth do you watch the @MKMovie in the UK? @PrimeVideo doesn't have it listed, neither does @NOWTV_It VPNs will not work for HBO Max. Cannot do anything without a US Credit Card it seems

  • getitgotitgoods King Black III (@getitgotitgoods) reported

    @PrimeVideo This **** was terrible.

  • daviedaily David Robinson (@daviedaily) reported

    It’s really unfathomable how completely awful the UI experience is like for @PrimeVideo You have so much money. Just make it better

  • FeenyinnO_Taig Ed Nolan (@FeenyinnO_Taig) reported

    @RationalPanic @PrimeVideo I'll keep a paper bag handy, balancing the gases might help.

  • PhilipReedWall1 Philip Reed Wallace (@PhilipReedWall1) reported

    @CarrieStevensXO @PrimeVideo Is it the one with those terrible actors??

  • malik88670650 malik (@malik88670650) reported

    @DaTrader4 @PrimeVideo Same thing happen to me but with the help of Ben_hakk on instagram I got it fixed

  • DannyTheGit My actual name is (@DannyTheGit) reported

    @TheOpenRoadTou1 @PrimeVideo Ultimate road trip? Right across Europe in an Aston. Spending as much time in the flash my places as possible. I think I’d have to pay special attention to Italy though. I haven’t been and I’m not sure where to start. So travelling the whole way through top to bottom would work.

  • dktjisdope daryl k thomas jr (@dktjisdope) reported

    @davidm17x @PrimeVideo Intentionally blew off the features because of some sort of sick hate for people in Africa. Terrible to say the least. That is just one monument in Africa where they came in and destroyed the exceptional work of Africans. Yes please study it! More people need to know.

  • YuseffHilton Yuseff Hilton (@YuseffHilton) reported

    @PrimeVideo There was no real new ground broken here, but I was enthralled by the Black ***** character that I like to believe was a representation of Mr. Emory's subconscious. If nothing else, white gentrifiers should now understand why their new neighbors are giving then the side-eye.

  • NavaDilip Navadilip (@NavaDilip) reported

    @RedmiSupportIN I just got the miui widevine l1 certificate patch for note 10pro from mi but still the Amazon primevideo doesn't playing in hd can you tell what is the problem

  • le_friwi Greg 🇳🇿🇲🇫 (@le_friwi) reported

    Any suggestions for a Silence of the Lambs/Hannibal type film ? Preferably on #PrimeVideo or #DisneyPlusstar. Need some murder & mayhem to help me sleep.

  • JaceSister Sister Resister 🐕‍🦺🐈‍⬛🐾 (@JaceSister) reported

    @PrimeVideo Horrible. One of the worst series I have ever seen in my life. And I’m 63. Just an awful show.