Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Playback Issues | |
 Vantaa |
Playback Issues | |
 Portland |
Playback Issues | |
 Glasgow |
Playback Issues | |
 Madrid |
Sign in | |
| Leicester |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@luwafemi) reported
Hi @PrimeVideo. I received an automatic subscription notification from Amazon video. It was done in error by my child. Kindly cancel this subscription as I do not have access to my account.
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Stephen Nottridge
(@Notters1) reported
@MarcherLord1 @PrimeVideo The plane crash into the sea was ridiculously bad made worse by the underwater action shortly after 🤷🏽🤷🏽🤷🏽🤷🏽
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Emma Ward
(@emmaward_) reported
from
Edinburgh, Scotland
How can watch series 4 of #60daysin in the UK? Not on @NetflixUK or @PrimeVideo PLEASE HELP!!!! Fed up of crap websites
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Bobbi Thompson
(@bobbi_rocksfish) reported
@PrimeVideo Is there anyway to get the stuff I use every day back on to the Prime Video homepage on Firestick? My continue watching is gone so I have to go to Find and then Library to find the white noise program I use every night. There is no store. Help!
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Keep aware
(@AwareKeep) reported
Too low voice of Amazon Prime than Netflix...not clear sound quality and low volume... please improve @PrimeVideoIN @PrimeVideo @amazon
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Jaiden Micheal
(@jaidenofficial) reported
Anyone else’s @PrimeVideo not working? None of the tennis will load. #MadridOpen
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aparis5150
(@aparis5150) reported
@nichole_jenn @PrimeVideo i too enjoyed it well enough... but holy **** they were terrible at their jobs... lol
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Rhea Daniel Dear
(@spe7kingspecial) reported
@PrimeVideo @JohnBoyega @jamesearljones Work
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©Digitalshot
(@Digitalshot_UK) reported
@My5_tv Hi, you’ve completed 2 updates since the failed 17/3/21 update & the sound is still not working properly. Please fix urgently. I will be forced to take this up with @Ofcom & @PrimeVideo if not fixed for the thousands that must suffer this!
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Jeremy Stevenson
(@MyColtsAccount) reported
@drew724724 @PrimeVideo This first episode is awful so far. Hahaha.
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GoldScarcityValue
(@415GoldIsValue) reported
@people @PrimeVideo possibly the worst movie i have ever seen. up there w/ my little pony
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Yeen Bean
(@YeenBooty) reported
@Syed65085552 @PrimeVideo If I catch a kid looking up to omni man we got problems
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Hunter Grayson
(@lethallyfab) reported
@AmazonHelp I mean, you could actually address the problem? A quick Google found folks were having the same problem across titles and devices for The Boys, Hanna (both @PrimeVideo originals), The Wrath of Khan and Arrival...it’s on you, not us.
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Alex Gillespie
(@AlexGillespie1) reported
@MarcherLord1 @PrimeVideo It’s ******* awful. I loved the book. Turned it off after 40 minutes
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Sumit Kaliraman
(@kaliraman_sumit) reported
Hey @PrimeVideo can somebody help me i am unable to watch the videos after downloding .
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Tobbe (Or Not To Be)
(@tgarder) reported
Damn, at a place with monthly data cap on the 4G wifi. Some streaming services have no data saving toggles (lookibg at you, HBO), Netflix is OK but gotta say @PrimeVideo really does it well. Even got separate quality settings for casting as well.
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Cheun90
(@cheunart) reported
You damn @PrimeVideo now I have to buy all issue Invincible Comic .
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Steve Cresswell 🕉️
(@MJFGD) reported
@tagandbruce @MarcherLord1 @PrimeVideo That annoyed me. Reacher is a 6ft5 mountain that got into trouble because of his size. I was gutted when the midget *** the role
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Whitegoypunk
(@whitegoypunk) reported
@CuzClydeCan @tariqnasheed @PrimeVideo Especially women, no women wants to hear a grown man complaining about other men and using that as an excuse for their shortcomings in life, failures, and criminal like behavior. It’s not the White man’s fault a black person wants to commit a crime. That’s their problem.
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Escher Garvy
(@TheCherryVegas) reported
The fact that Truth Seekers wasn't renewed for a second season by @PrimeVideo is the only evidence we need that we're living in the worst timeline.
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Arthur and 124 others
(@Noddy1976x) reported
@WithoutRemorse @PrimeVideo Worst book to film adaptation ever made. Woke Hollywood has ruined one of the best Tom Clancy books and characters.
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Kunal Murarka
(@KunalMurarka1) reported
@PrimeVideo Poor customer service when unable to resolve your issue they put the call on hold and then disconnected it.
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EJ 🏁
(@ejboomin) reported
@PrimeVideo fix y’all’s app or send me my money back.
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JohnJohn
(@johnjohnA111) reported
The reason I’m going to stop using @PrimeVideo is due to the fact that they have a “not interested” button for recommended (for you) TV shows and Movies and it doesn’t work. I get the same stupid crap recommended over and over. Don’t have the button if it doesn’t work. @amazon
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JohnJohn
(@johnjohnA111) reported
@AmazonHelp Or, make the “not interested” button work. @PrimeVideo
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Ricky Spanish
(@RickySpanish132) reported
@PrimeVideo @michaelb4jordan @MissJodie The actors were fine, but the movie itself was awful.
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***** himbo
(@Reedfart) reported
@Nicolethecrack1 @MarthagotdatWAP @PrimeVideo You dont have to work there to talk about the awful and unethical happenings there
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sunny Choudhary
(@sunnysi47779010) reported
@PrimeVideo I want to change the email id of my Amazon prime registration as my email id has been stoped.... And I don't remember the password as well. Now the link for resetting the password goes to the email id which is not working kindly help here
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jean pagé
(@mentanablues) reported
@PrimeVideo I don't know what is happening with your service but trying to re-subscribe is VERY COMPLICATED by the bad COMMUNICATION with your support teams that we have a LOT OF TROUBLE UNDERSTANDING even if they do there best. Easier to ignore your service.
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James Brown
(@JamesRBrown_3) reported
@skolvikings @DisneyPlusHelp Yep. As cutting edge a Disney and @PrimeVideo allegedly are, they can’t come up with a fix after a week...