1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Buffering (29%)
  • 29% Playback Issues (29%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Sign in 2 days ago
Palaiseau Crashing 2 days ago
Pessac Crashing 5 days ago
York Buffering 6 days ago
Paris Crashing 7 days ago
La Rochelle Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BigBearFren
    Big Bear Friend (@BigBearFren) reported

    @PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • chisdyriffic
    Chisdyriffic (@chisdyriffic) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo You're doing the Lord's work old friend

  • BeskarOnFridays
    On Fridays We Wear Beskar (@BeskarOnFridays) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.

  • SiltStridersFTW
    SiltStridersFTW (@SiltStridersFTW) reported

    @A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.

  • JaredTheBear
    Jared (@JaredTheBear) reported

    @BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • MaximilianusKN
    Maximilian Knight (@MaximilianusKN) reported

    @BaronDestructo @PrimeVideo With their 1~2 IMDB scored selection, it shows how much they cared about quality and how much about $$$. Hold on to the script, it'll change back I believe.

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • mathelm64
    Mat Helm (@mathelm64) reported

    @BaronDestructo @PrimeVideo For me at the time, and even now, my line of work meant I didn't need one ounce of drama from my TV shows. Which is why I so much luved my bubblegum Stargate, especially Atlantis (cept when you killed off Weir and Beckett) and hated the Galactica want a be soap Universe...

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    @AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!

  • YapiYapo99
    Dennis Celery (@YapiYapo99) reported

    Why does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo

  • Dark_Asgard_
    Supreme Grillmaster Vanir (@Dark_Asgard_) reported

    @Zyth23 @BaronDestructo @PrimeVideo Ideally, but with technology progressing, high quality, longer form fan content that anyone can produce isn’t unrealistic.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @amazon @PrimeVideo Remember how Redditors saved GameStop? #SaveStargate or be ready for a reverse-GameStop, where we get together and crash your stock price to nothing. #CrashAmazon

  • DevineHQ
    GamingHQ (@DevineHQ) reported

    @amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

  • Melamine_Rabbit
    The Melamine Rabbit (@Melamine_Rabbit) reported

    @SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate

  • CoachJeff13
    CoachJeff (@CoachJeff13) reported

    @BaronDestructo @PrimeVideo Quality deserves support!

  • teshkites
    incognito (@teshkites) reported

    @PrimeVideo Hello, please help me sign up and subscribe for Prime video

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • Trailmyx
    Trailmyx (@Trailmyx) reported

    @Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.

  • trinitysierra01
    tvwithtrinity (@trinitysierra01) reported

    Yes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo Good luck @AmazonMGMStudio getting back control over your posts, unless you #SaveStargate from Blair Fetter’s worst move ever… Good luck!

  • namjooning111
    project hail dani (@namjooning111) reported

    @klourdess17 NOOO @PrimeVideo FIX THIS NOW

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!