Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ranchi |
Playback Issues | |
 San Diego |
Sign in | |
| Palmdale |
Buffering | |
| Seattle |
Buffering | |
| Magnolia |
Sign in | |
| Cotati |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Fiscal Conservative
(@USA4Freedom4All) reported
@Amy_0108 @PrimeVideo Yes. Same issue here. Down detector indicating same. Just like music and other stuff on wednesday. Another AWS outage??
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Pam
(@bebe3ngel) reported
@PrimeVideo getting 6085 error. Turned off and on again but problem remained. Paying for this service, please resolve it
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M A Raza☪️🇬🇧
(@marazachat) reported
@PrimeVideo getting code 6085 error ?
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🍂 Aurora Dawn 🍂
(@AuroraO83) reported
@PrimeVideo Well, a I can’t watch anything, because I keep getting error code 6085.
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A Spaceman
(@ASpaceman2) reported
@PrimeVideo great your service has gone down again 😡 error code 6085
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Erik1love
(@erikOu812) reported
@PrimeVideo help what is error code 6085 was working this morning...not now
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Vicky Roberts
(@vickyannexx) reported
@RunnerMike75 @PrimeVideo Same problem here too but no sports!
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Pratab Ali
(@pratab_a) reported
I'm oddly relieved to see Error 6085 on @PrimeVideo trending, at least the issue isn't specific to my TV equipment.
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Theresa Adshead
(@Scottishbear) reported
Error code #6085 come on @PrimeVideo
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Jeremy Ebdon
(@Rubblechops) reported
@PrimeVideo #error6085 sort it out please. Prime video help page sfa help
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Neil Stanley
(@neilllstanleyyy) reported
Pay for prime so we can watch the football and we can’t even get on it. Error code: 6085 @PrimeVideo @primevideosport sort it out.
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James D. Allen
(@jimallend) reported
@PrimeVideo keep getting error code 6085
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Mark Steven
(@MarkStevenBlurb) reported
@JohnHowarth1958 @PrimeVideo @amazon And so many games given to them in late December. It's like NOW TV which have an error outstanding for two years and do nothing to help. Internet infancy.
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Gatesey
(@Gatesey14) reported
@shaqlockholmes @AmazonHelp @PrimeVideo No mate, tried Apple TV and the app on my tv and neither work
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Neil Johnson
(@NeilJoh77881444) reported
@IsaacHayden65 @PrimeVideo iPad working ok tv keeps getting error code
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xavier Mukombe
(@xaviermukombe) reported
@PrimeVideo what's going on, can't watch prime , error 6085.
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Sid
(@Sid24542700) reported
@PrimeVideo Error code 6085. WTH?
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SPOTTY
(@CoHPhasor) reported
@PrimeVideo I'm getting #errorcode 6085 on @Xfinity as soon as I choose a profile. I restarted #X1 and no change. I went to the videhelp site and it is NO HELP. Why doesnt a search for 6085 work? This is a terrible experience.
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Mark Kelsey
(@freddy4th) reported
@PrimeVideo getting error 6085 on my Samsung tv. Won’t even load main screen to choose something to watch.
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Fiscal Conservative
(@USA4Freedom4All) reported
@Chloe20Deacon @PrimeVideo Same issue. AWS problem again like music had Wednesday??
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Amit
(@Amit56844331) reported
@RunnerMike75 @PrimeVideo I’m getting same issue on my google TV. Error code 6085. Cant watch anything!! Big disappointment!!
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Max Berkowitz
(@MAXSiPHOTOS) reported
@hulu : I’ve attempted to stream the DeLorean doc all day and it has cut out and given me error messages at least 6-8x. @netflix and @PrimeVideo are working just fine. What’s up? #hulu
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CJ Hartley #FBPE
(@C_J_Hartley) reported
Getting #6085 error when trying to use #AmazonPrime on the PS4, is this a wide-spread issue? Anyone know of a fix? @PrimeVideo Help page wasn't helpful.
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Julia Marwood
(@pompeyjoolz) reported
@AmazonHelp @PrimeVideo @amazon any news on when the streaming problem will be sorted plse?? 🤯
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Dougie
(@dougie188) reported
@biggerbadderdom @PrimeVideo @primevideosport Yep. Terrible first 15 minutes but got better after that
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Matthew Kilgore
(@MJKilgore) reported
@PrimeVideo I’m repeatedly getting Error Code: 6085. Cannot log in to watch.
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Jasper
(@BorderJasper) reported
I’d like to thank @PrimeVideo for saving me, an nufc fan, the ordeal of #CRYNEW tonight. That error message is a blessing. 🙏🏻
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Mark Dixon
(@AMarkDixon) reported
@primevideo crap time to have an outage during #nufc Palace game. Error 6085.
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Gordon Simpson
(@MrSimps) reported
@Michael90542150 @IsaacHayden65 @PrimeVideo We have the same problem. Very strange.
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Justin Bannister
(@JustBannister) reported
@RunnerMike75 @PrimeVideo Having the same issue error 6085 on a Samsung tv.