1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Charlotte Buffering 5 hours ago
Belleville Sign in 5 hours ago
Toronto Buffering 6 hours ago
Canyon Lake Buffering 7 hours ago
London Buffering 10 hours ago
Philadelphia Video Quality 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo I'll say one thing for Prime. Maybe offer a video quality option? Not everyone can constantly run 1080p. Seems like it decides it will either be 1080p or 480, but maybe you can normally get 720p. Just want to offer a middle ground for people, no need for arguing.

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.

  • IV_sharpe
    Richard Sharpe IV (@IV_sharpe) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue

  • COSportsNut
    Andrew Justin (@COSportsNut) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

  • JaymoACP
    Jaymo (@JaymoACP) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on mobile with no WiFi at work. Perfect quality. I love prime racing. Gives us people under 85 who don’t have a cable box a chance to watch a race.

  • alexfrompa_
    Alex (@alexfrompa_) reported

    @familybaptisttn @NASCAR @PrimeVideo No problems on my end at my grandmothers and she even has a pretty slow bandwidth. Not sure what your issues could be.

  • ChazNascarExper
    Chaz the NASCAR Expert (@ChazNascarExper) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here, stop being cheap and get better internet! -Chaz

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…

  • Irina_Lmkn
    Irina (hate go3) (@Irina_Lmkn) reported

    @RoroCumpli @GoodOmensPrime @PrimeVideo world is broken

  • Six_Time6
    Six Time (@Six_Time6) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem's with it

  • CGrizzy2
    C Grizzy Music (@CGrizzy2) reported

    @familybaptisttn @NASCAR @PrimeVideo sorry bub but that’s on your end connection wise. I’m sitting in western pa in heavy rain this whole evening and not a single issue that you seem to be having

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • VikesTwinswin
    Chris Staats (@VikesTwinswin) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s a you problem with your internet. I had zero issues and it was a better picture then Network.

  • Gregaa03
    Andrew Grega (@Gregaa03) reported

    @dawedwardsmusic @PrimeVideo Fox is a MASSIVE part of NASCARs downfall over the last few years… hard to grow when year after year you begin the season with a TV partner who makes a mockery of the sport with cartoons and terrible low effort coverage….

  • JeffMakinbjyq
    Jeff Makin (@JeffMakinbjyq) reported

    @Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!

  • FlacoCafe
    Todd Brown (@FlacoCafe) reported

    @familybaptisttn @NASCAR @PrimeVideo You either have Internet issues or a crap TV.

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • _BruceTakes
    Bruce (@_BruceTakes) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issues at all

  • DavyVFL
    Uncle Davy Crockett (@DavyVFL) reported

    @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • rrobertson30
    Randall Robertson (@rrobertson30) reported

    @familybaptisttn @NASCAR @PrimeVideo Fix your internet. Broadcast is fine.

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • Spiderwes88
    Wesley Reynolds (@Spiderwes88) reported

    @Bgordo92 @NASCAR @PrimeVideo Ur the only one having that problem.

  • HarrissRh
    Robert Harriss (@HarrissRh) reported

    @Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • GildedGroyper
    Gilded Groyper (@GildedGroyper) reported

    @familybaptisttn @NASCAR @PrimeVideo Check with your local internet service provider. Not a Prime issue.

  • BRDNRacing
    BRDN (@BRDNRacing) reported

    @familybaptisttn @NASCAR @PrimeVideo Haven’t had a problem once lol

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • msplatinum78
    Melissa Seekins (@msplatinum78) reported

    @Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?