Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/16/2026 08:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln Playback Issues
United KingdomSouthampton Buffering
United StatesNashville Buffering
United StatesNorth Salt Lake Buffering
United StatesParrish Buffering
United StatesPeosta Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TomPAllred Tom Allred (@TomPAllred) reported

    @PrimeVideo You've broken the PV app on my 4K TV. Must now go to website to rent movies. But the device I rent the movie on isn't 4K so you won't rent me the 4K version, only the HD version, even if I then play it on my 4K TV. Effectively you've prevented 4K rentals.

  • Yakov2001 Miller (@Yakov2001) reported

    @HarperCollins @PrimeVideo For it to be a "tie-in" the things would need to bear some relation to one another, and the only relation that show bears to the professor and his work is Amazon's fondest wish to exploit the name while ignoring the lore.

  • ditanielMDJ Michael #DaBears (@ditanielMDJ) reported from Albuquerque, New Mexico

    @SpaceCadetSmurf @PrimeVideo Ya he was the worst

  • frankfunkfeat CthulhuZulu (@frankfunkfeat) reported

    @HaltomMike9911 @mobiONEofakind @PrimeVideo I give up. You lack reading comprehension. I never said, “only Black stars”. At the end of the day, if you don’t see a problem with excessive white representation for over 100 years and think it’s a bad idea for way more POC leads, then there’s nothing else to discuss.

  • AJsDad4227 AJs Dad (@AJsDad4227) reported

    @PrimeVideo The scene with him and his young daughter is soooo ackward! Seals don't turn on flashlights with NVGs on. And the disembowelment is over the top not necessary. Terrible.

  • 40runner1 Wags (@40runner1) reported

    @PrimeVideo @theebillyporter I sure hope he gets the mental help he obviously needs.

  • ed_dewao アンジェロ (@ed_dewao) reported

    @PrimeVideo Hey, I need help with my refund. Thank you.

  • robstockx Rob. (@robstockx) reported

    @comiXology @PrimeVideo Fix the app.

  • aniqueava Anique Ava (@aniqueava) reported

    If these kids order one more movie on @PrimeVideo …. imma lose it. I wish they would fix their dang controls

  • HKiitten HomiiciidalKiitten (@HKiitten) reported

    @zombie00owl @PrimeVideo The worst movie ending ever!!

  • petertdoherty The Warlock of Firetop Mountain (@petertdoherty) reported

    @comiXology @PrimeVideo Fix your App

  • Strickalator Shawn Sunshine Strickland (@Strickalator) reported

    @mosseri @instagram Latest update causing #Instagram to randomly crash, even if not using the app. I'm in the middle of watching a show on @PrimeVideo and it's giving me the Instagram error.

  • ommrpodcast Mikey One Minute (@ommrpodcast) reported

    @JubbyJJ @PrimeVideo Haha if you want the marketing department to make movies and series we are all in big trouble.

  • funfrannie Fran E. (@funfrannie) reported

    Why doesn't my @PrimeVideo mlb work to watch @whitesox rn?

  • josualula just a cat (@josualula) reported

    @BackstageOL @PrimeVideo god damn, this armor looks terrible, clothes looks like amazon bought them from lumpex... where are this millions?

  • kiwitweets_ joyboy 👒 (@kiwitweets_) reported

    Prime UI is very much trash ffs Naa Family Man Episode 9 le vitan, aana antha "Continue Watching" le Season 2 Episode 9 katathu 🤦🤦 Fix it up guys @PrimeVideo

  • Remewyn Reme D (@Remewyn) reported

    @HertzBarry @darkavm @PrimeVideo Worst movie ever! 🙈

  • outcastard 🤘😇 /\|\¡k€ droppings (@outcastard) reported

    @PrimeVideo @prattprattpratt I wouldn't. The new Pratt Amazon one was terrible.

  • HaltomMike9911 Mike Haltom (@HaltomMike9911) reported

    @frankfunkfeat @mobiONEofakind @PrimeVideo Problem is, no one is relegating anything except you. Might want to look in the mirror to see where the problem is.

  • Starthorn2 Starthorn (@Starthorn2) reported

    @PrimeVideo Now if you could fix the absolute dumpster fire you're making inspired by Tolkien, I'd watch more than great shows like this one.

  • Reality_Realtor Mauro (@Reality_Realtor) reported

    @PrimeVideo user interface is terrible. Especially the fast-forward and rewind. Jesus.

  • Putinisterrorst Putin_isterrorist (@Putinisterrorst) reported

    @PrimeVideo @lilbaby4PF sucks... and the half wits watching this and nodding along with this fool.. yah, America has a system in place - it's called work hard, educate yourself, do better.. .and you will be fine. Or, you can commit crimes and go to jail. Works pretty well for normal people..

  • maxersmom01 CK (@maxersmom01) reported

    @PrimeVideo Really? I think he is an awful choice.

  • H_antaria Solider Boy Stan Account (@H_antaria) reported

    Why does my @PrimeVideo account work? I have paid for the account twice one time earlier in this and recently today it's still showing start your 7 day free trial it has deducted payment.

  • AdamSomers19 Adam Somers (@AdamSomers19) reported

    @AngryJoeShow It looks ******* awful. @PrimeVideo should hang there heads in shame.

  • pencefl69868052 Centrist_Texan (@pencefl69868052) reported

    @PrimeVideo @GoodOmensPrime S1E1 English version is playing French language. #help @amazon

  • RogerRogerATX Roger ATX (@RogerRogerATX) reported

    @PrimeVideo is there a known issue where a secondary user of Prime won't show the channel subscriptions on the Roku app? I signed up for channels and it works on my PC but not the Roku app

  • Strickalator Shawn Sunshine Strickland (@Strickalator) reported

    @mosseri @instagram @PrimeVideo Had to uninstall because the error message was constantly popping up during my film.

  • miniwalis1 Tommy 🇺🇦 (@miniwalis1) reported

    @PrimeVideo where the fantasy world is based on fantasy, not on the need to highlight multicultural issues. That's why most of us escape to the fantasy world - there is no such illogic there.. Now they are trying to get it there.. SHAME!!!!!!

  • wagwaun wagwaun (@wagwaun) reported

    @CultureCrave Fantasy tv shows on @PrimeVideo haven’t really done well on prime, curious to see how this plays out, if it does play out well, I think Netflix is in big trouble, prime has been way successful this year IMO, Netflix has underperformed in terms of movie quality and additions.