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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 7: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cape Girardeau Sign in 14 minutes ago
Township of Evan Buffering 39 minutes ago
Reno Sign in 2 hours ago
Minneapolis Playback Issues 2 hours ago
Monticello Buffering 4 hours ago
Colchester Sign in 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo @AmazonMGMStudio Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's crazy too because the announcement of the series where they targeted and addressed the fans came directly from their official accounts. Now they're letting the trades do the ***** work by coming out with this news and provide really damning context.

  • bazanovic
    human being human (@bazanovic) reported

    @PrimeVideo I couldn’t get past the terrible CGI of him flying around in the first three minutes.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • 4RealJDK
    TheRealJDK (@4RealJDK) reported

    @PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere

  • Sarabellalondon
    SARA BELLA 🔥 OF SALE (@Sarabellalondon) reported

    @PrimeVideo Hi I wanted to watch white chicks but it’s not letting me watch it. Can you please fix it. Thanks 🙏

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • kevp720
    Kevin Perry 💙 🖤👆🏽 (@kevp720) reported

    @alanbarcoff @SportsonPrime @PrimeVideo You're too funny and completely emotionally attached to a narrative you've already decided is true. Calling yourself a body language expert doesn't magically let you read minds. You're taking a few sec of video and inventing motives, insecurities, and secret agendas. Crazy work

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • TonyTheMop
    Antonio Romano (@TonyTheMop) reported

    @PrimeVideo Just awful

  • mburton43
    Mike B (@mburton43) reported

    @PrimeVideo How is that guy still working...and "we're" still watching him...Lord help us.

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.

  • roman_chab
    Roman Cháb (@roman_chab) reported

    @SGFansUnited I just canceled my @PrimeVideo and my subscription. I will not support anyone who gives a **** to their fans. A clear sign that MGM is in the worst hands and besides #Stargate, these idiots will ruin other great brands right @AmazonMGMStudio ?

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • Josh_Pactor
    Josh Pactor 🎗️ (@Josh_Pactor) reported

    Yes. Absolutely. @PrimeVideo 's decision here is literally the worst. The show's original charm stands on its own.

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • carolinatitan10
    Everything Zen (@carolinatitan10) reported

    @PrimeVideo Nicolas Cage's agent needs some sort of award for continuing to find him work. Way too old and bad at acting for this role.

  • MJInnocentUK
    #MJINNOCENT (@MJInnocentUK) reported

    @TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty

  • penheadlary
    pen ➐ (@penheadlary) reported

    @PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON

  • gibson_uwhetu
    Gibson uwhetu (@gibson_uwhetu) reported

    @PrimeVideo @PrimeVideo please I ran into some technical issues while trying to renew my subscription could you help me?

  • Goremagonz
    Astarael (@Goremagonz) reported

    @BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up

  • maysonlouise
    Theresa M (@maysonlouise) reported

    @NASCAR @MISpeedway @PrimeVideo Can we please update the technology from timing lines to where cars are on track?! Or add a bunch more? It's crazy for drivers to work to pass someone and then get it taken away from them because of an ill timed caution.

  • Scorpio1x
    Scorpio ♂🦂 (@Scorpio1x) reported

    @PrimeVideo Amazing #SpiderNoir should either have Season2 or added to #SecretWars as farewell. Huge difference when Sony has limited involvement on a production. Sony should really think of selling Spider-Man rights & get another IP they could actually help. Imagine if this had more freedom

  • BucsReportNFL
    Bucs Report (@BucsReportNFL) reported

    @koufaxthegreat @PrimeVideo Exactly what issue are you taking up? Or are you just another insecure, angry white boi?

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.