Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reno |
Buffering | |
| Louisville |
Buffering | |
| Norfolk |
Crashing | |
| Livonia |
Crashing | |
| Cranford |
Sign in | |
| Somerville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@stuartw1980) reported
@PrimeVideo Don’t have the football if you can’t provide the service!!! It’s awful!!!
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Simon Clawson
(@ClawsonSimon) reported
@PrimeVideo is there something wrong with streaming the Villa LFC game to iPhone? Can’t seem to get it to work. Keep getting error
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Little Rock
(@BlueDiamond0000) reported
Amazing that the quality and FPS on Amazon Prime Football is fine via the Prime video app on my Samsung TV, but only 24FPS via the Fire Cube 🤔 And the settings are fine. @PrimeVideo #amazonprime #AmazonPrimeFootball #PrimeVideo
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Phil Matthews
(@philamenia69) reported
@PrimeVideo if you are going to county to cover @premierleague then can I suggest you get some commentators that know what they are talking about? Wrong players and misstating refs decisions. #awful #clueless #isthiswhatwearepayingfor
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Rory Faulds
(@rory0120) reported
Sound quality is awful on Amazon here #PrimeVideo #LEINEW
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Eamonn
(@lmmortalMachine) reported
Daka has to be one of the worst strikers I've ever seen. Why is he afraid to shoot?! #LEINEW #PrimeVideo
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Jonas 🜃
(@_Jonas1899) reported
@PrimeVideo Greetings TV app is not supporting Arabic subtitle, is there a way to get this issue fixed?
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Kyle 🏴🧡🖤 #dissolvetheunion
(@kyleachan) reported
Glad I pay my subscription to @primevideosport. Utter rubbish. Issues signing in on the TV App, constant refreshing circle, buffering, picture in and out of focus. Just brilliant. Leave football to the TV companies. @premierleague guilty of greed here as well. #PrimeVideo
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KMF
(@kepsomd) reported
@PrimeVideo Crystal palace v Fulham. TERRIBLE camera work. Never had sun before? Sort it please.
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KingKennyD_7
(@KingKennyD_7) reported
@PrimeVideo Terrible stop-start feed for the Aston Villa v Liverpool match. Please do something about it.
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William Jardine
(@Will777779) reported
@PrimeVideo your commentators on Leicester v Newcastle are terrible
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DarthMordraug
(@DarthMordraug) reported
Hey @PrimeVideo, when will you guys fix the flickering of the black bars in your tv app. It’s a long standing issue that’s not native to the tv I own nor the ones I’ve owned in the past, it’s definitely the tv app since it doesn’t discriminate between brands. #PrimeVideo @amazon
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Dᴀᴠᴇ Lᴇᴍᴏx
(@DaveLemox) reported
@PrimeVideo How do I address a channel subscription that was charged to me but I did not order? Your website does not seem to have a place to address this issue.
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Dave Mac
(@DaveMac1974) reported
Why is the @PrimeVideo app so ****? Everyone else can develop a decent performing app, so why can't @AmazonUK ? Not 1 of the Premier League games will work on the app, so have to use a computer linked to the TV to play it on their website instead.
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Lainey Stanton 🖤🤍
(@laineyb1969) reported
@PrimeVideo the audio on the #LEINEW match is terrible! #feedback
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The Magpie
(@TheMagpie15) reported
@PrimeVideo please sort the echo out on the Newcastle game sound, it's unwatchable. Checked the other games and they are fine. #nufc anyone else got the same problem?
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Lewis
(@AFCKnapp) reported
@Harry2671 @Arsenal @PrimeVideo Are tubes running? Nice work. I thought everything was down
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Andrew Cox
(@coxybass) reported
from
Lightwater, England
@PrimeVideo live stream is sh*t…. Suggests i may wish to watch something else mid March whilst it investigates a problem. ….. #AVLLIV
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FIFA 23 News
(@FUT23News) reported
fix the liverpool stream @PrimeVideo
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Mark Hughes
(@markofthehughes) reported
@PrimeVideo how can the quality of the streams you’re providing for the coverage of the football today actually be possible? It’s absolutely atrocious 👎👎
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Scott Martindale
(@SGM319) reported
@PrimeVideo every game every goal is an great way to watch 3pm kick offs, but the pundits and the moving to different games is embarrassingly bad! Awful story telling and not keeping up with games!
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Martin Baker
(@mrbmartinbaker) reported
@johnkrasinski @JackRyanPV @PrimeVideo It is appalling . The first two seasons were great and was really looking forward to this but it's terrible - so boring - far too much chat and very little action. When there is it is dire.
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Liam Reece Lord
(@liamrlord) reported
@luisagottardo1 They're broadcasting the audio through the mics twice, and they're overlapping each other. Sounds awful @PrimeVideo @AmazonHelp
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Mr G
(@Griffy99) reported
It doesn’t matter how I set up my television or my app, football coverage on @PrimeVideo is poor picture quality!
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Toby
(@TobyMarshall__) reported
Only a minor issue as the games dire anyway. But @PrimeVideo on the Wolves Everton game you need to sort out your sound deck. There’s a faint sound of someone nattering away constantly.
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Luca
(@wolveslad27) reported
These presenters on #PrimeVideo goal show are terrible, bring in the lads from the BT Sport Champions League goal show. #PremierLeague
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Ross Cook
(@Rosco443) reported
@HemmingtonMerv @PrimeVideo Was on mute for most of the game, she was awful.
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Nicholas | 0x0.crypto
(@NCBCrypto) reported
@PrimeVideo sort out your streams for the footy. Might as well bootleg them with this quality. 😫
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Josh Citrone
(@Fishstig) reported
@PrimeVideo can you sort the audio on the Leicester Vs Newcastle United stream please. It's awful.
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who is jack?*
(@hooraygreen) reported
The @PrimeVideo picture for the footy is absolutely terrible.