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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 23% Buffering (23%)
  • 23% Sign in (23%)
  • 19% Crashing (19%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
London Buffering 3 days ago
Mexico City Playback Issues 3 days ago
Georgetown Crashing 4 days ago
Benton Buffering 5 days ago
Des Moines Sign in 6 days ago
Catania Playback Issues 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • sntimm19
    NickT (@sntimm19) reported

    @mnwild @PrimeVideo Awful decision.

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • Mikeabbey__
    Mike (@Mikeabbey__) reported

    Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

  • essayhughes
    S. A. Hughes (@essayhughes) reported

    Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

  • PokeJayGilbs
    Jay Gilbs (@PokeJayGilbs) reported

    @AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • Mooseamillion
    Moose (@Mooseamillion) reported

    @Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.

  • Allyiscute1993
    DarlenelovesAlly!! (@Allyiscute1993) reported

    @PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada

  • riclee1313
    Patriot13 (@riclee1313) reported

    @SKOL4444 @PrimeVideo I didn't have any issues

  • TennisMamba
    TennisMamba (@TennisMamba) reported

    @pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • tresttragos
    mar ⚢ (@tresttragos) reported

    @PrimeVideo get to work abt season 2 right now you guys im INSANE

  • elCheeso
    el-Cheeso 🧀 (@elCheeso) reported

    @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

  • ffarooqb
    Fouad Farooq (@ffarooqb) reported

    While I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!

  • cassieblitz
    Cassie (@cassieblitz) reported

    @PrimeVideo youve dropped Reacher episode 5 and it won't stream Fix your stuff guys, were not paying for a broken streaming service

  • MaskJuice
    Mask (@MaskJuice) reported

    @BlueJacketsNHL @PrimeVideo No, that's a bad #CBJ... go to your room & think about your actions and don't come back until you're ready to apologize & fix this Signed The 5th Line

  • ShalnevaE
    Elena Shalneva (@ShalnevaE) reported

    @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

  • tabbysucubus
    Richard Wickens (@tabbysucubus) reported

    @PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Help please @AmazonHelp

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I have an issue with my Prime Video subscription..help!

  • idkdd113
    itiswhatitis (@idkdd113) reported

    HBO max app work around, fix up @PrimeVideo

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • vapor_dosh
    ドッシュ (@vapor_dosh) reported

    @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • switchblade363
    SWITCHBLADE (@switchblade363) reported

    @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @pavyg @PrimeVideo Nice to see common sense at work

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.