Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Buffering | |
| Denver |
Crashing | |
| Mifflintown |
Playback Issues | |
| Indianapolis |
Buffering | |
| Carlsbad |
Crashing | |
| Minneapolis |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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XRP-JayB🐝
(@JayBlessed901) reported
@PrimeVideo quality sucks tonight & this game should be 🔥🔥
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Dillon Burke
(@Dburke__) reported
@PrimeVideo your **** is broken during football. What ********.
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Eric Atherton
(@atherton831) reported
@PrimeVideo fix the stuttering video for the game damnit
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420since1968 🐕✊👊🌊☮☮☮🇺🇲
(@420since1968) reported
@PrimeVideo same **** as last 2 weeks Buffering and freezing issues 🤬
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Cyndi Shock
(@cyndishock) reported
from
Charlotte, North Carolina
Anyone else having issues with the crappy @PrimeVideo broadcast of the NFL?!? #thissucks
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Alex Martin
(@AMART1313) reported
This is already awful @PrimeVideo
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Jain 🆘
(@SaintVeritas16) reported
Hello @nfl! WHY WOULD YOU MAKE A DEAL WITH @PrimeVideo when IT DOESN’T WORK????
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Connor Sisk
(@connor_s_sisk) reported
@nfl on @PrimeVideo is awful. Buffers so much and is very blurry. Everything else I stream in is clear and doesn’t have that issue.
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DSG
(@green99_s) reported
@AmazonHelp @PrimeVideo this isn’t it. The speed test shows I’m 100x what’s needed. Your inability to help is baffling. Frustrating. Pathetic.
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Emilio
(@empena123) reported
@PrimeVideo @primevideosport my Picture in Picture worked fine for last weeks TNF game but now it won’t work any reason why it won’t work now
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Laxmom823 💒
(@laxmom823) reported
@NFLonPrime @PrimeVideo TNF is awful…again!
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Tom Schmitt
(@TomSchmitt123) reported
@NFLonPrime @PrimeVideo WTF is with this picture quality? This SUCKS.
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Amber
(@AmberMo03251972) reported
@PrimeVideo seriously... fix your football stream
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GM
(@grandpa_kid) reported
@NFLonPrime @PrimeVideo Tried watching the TNF game, awful streaming and audio. I’ll pass on trying to watch this trainwreak , reminds me of trying to watch over the are tv on a pos tv.
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((TrueBmoreRvnFan))
(@bmorvnfan) reported
@PrimeVideo fix ya broadcast the commercials are too dang loud but the actual game is too low in volume just saying
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matts manager
(@ChelseaOleo) reported
**** @PrimeVideo give us back Thursday night football 👏🏼 quality is TRASH @NFL
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Grant Mudd
(@grantmudd22) reported
@PrimeVideo Picture quality watching this Prime Video game is garbage!
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Craig
(@SeatownCraig) reported
Ah, cool - two mins in and already having buffering issues with @PrimeVideo's #thursdaynightfootball broadcast. Fix your **** product or surrender the contract.
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Andres Hernandez
(@andhernand) reported
Oh my goodness! So far the #TNFonPrime broadcast doesn’t have any audio sync issues. I hope it lasts all game. #TNF @NFLonPrime @NFL @PrimeVideo
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Jake Towers
(@JakeTowers20) reported
@PrimeVideo u ******* suck i can’t even watch this game without a lag and glitch
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Sue Geiger
(@suzygeiger) reported
Wow. The @Nfl on Prime Video DOES NOT WORK. Weird how every other app can connect to the internet. #PrimeVideo #NFLTwitter
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cav 👹
(@caVanguard) reported
@PrimeVideo #PrimeVideo just not working on my tv now. Sick. #FinsUp
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Rob Adkins
(@rkadkins312) reported
Well I see @PrimeVideo's quality is consistent... Consistently bad. #TNFonPrime
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Wouter Rietsema
(@wrietsema) reported
@PrimeVideo second week in a row the streaming quality of Thursday night football is poor. Everything in my house other than Amazon prime streams fine. You need to fix this.
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Meghan Sacks
(@MeghanSacks) reported
This @PrimeVideo feed is TERRIBLE.
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Matt Pennington
(@MattPen03429391) reported
Hey @PrimeVideo fix your ****. Trying to watch football and relax. This is stressful. #nfl #prime #pissed
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Brett Stangel
(@MyNameIsBrett21) reported
@PrimeVideo needs to fix there service. The picture is awful and buffering all the time
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Eric Pacheco
(@Funky_E_Pacheco) reported
@NFLonPrime @PrimeVideo Can you fix your ****? It's a mess. No sound at all, ****** picture quality, freezing up constantly. How bout you start with that before you put a game on
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GoodBrotherMarky 🌎
(@marcusmoore22) reported
@PrimeVideo y’all got fix this video quality for this game…
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John Schmidt
(@johnbetssports) reported
@PrimeVideo picture tonight for this NFL game is absolutely awful