Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/28/2026 05:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesClark Fork Video Quality
United StatesLexington Playback Issues
United StatesSlidell Buffering
AustriaVienna Video Quality
United StatesKillen Sign in
United StatesQueens Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • iP0SELUCAS ally. agente libra (@iP0SELUCAS) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • PVBuk Steve Morton: Overboard! on PC+Switch+Android+iOS! (@PVBuk) reported

    @MarkSweeney @PrimeVideo The @primevideouk are terrible for #subtitles. About 40% of films or series don’t have any at all! Ones that do, often have poorly done ones, as you found out. Other errors; [mumble] when dialogue is clear. use of ‘’ or , instead of apostrophe, e.g don’’t or couldn,t 🙄

  • StargateNow Stargate Now (@StargateNow) reported

    Supplemental to SG1 S3E4: Chess issues: At 15:27, Jack moves his white king to A6 and there is a black knight at C6. Daniel's rook is at B8... (1/2) #WeWantStargate @AmazonStudios @PrimeVideo

  • SatyapragyanDas Satyapragyan ସତ୍ୟପ୍ରଜ୍ଞା (@SatyapragyanDas) reported

    @nistula @PrimeVideo Some shows can't be shown in India due to licensing issue. If you use @PrimeVideoIN in any kther country you would have many others shows available.

  • singularvol6 emi’s being emi 💌🐇 (@singularvol6) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty i’m so excited u get to work w ur idol this is insane

  • copyskin aniᴸ 💌 (@copyskin) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HOW DO YOU FEEL ABOUT TO WORK WITH RIHANNA?

  • RetroGaming78 RetroSpektive (@RetroGaming78) reported

    @PrimeVideo Film was terrible overall, chose not to end on the obvious mark, and instead added 20more minutes of uneccesary crap, ruining what could have been a decent flick

  • forgetme1980 Freedom of the Mind (@forgetme1980) reported

    @PrimeVideo hi Prime Video, subscription issues, contacted customer service 3x, call disconnected 2x, wait time supposedly <1m, however waiting >8mins only to be disconnected???

  • fieldttrip sofia ⛵ ARCADIA (@fieldttrip) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty help

  • paulalvsjeons Paula⁷ 💌 / COLDTAN 🌌🪐 (@paulalvsjeons) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • riverrfades zeina (@riverrfades) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty I can't breathe send help

  • GatzReborn Gay-C-12 (@GatzReborn) reported

    Big shout out to @PrimeVideo though. Undoubtedly the worst commentary I’ve ever endured #USOpen

  • swtcarpenter ale 💌 loves sabrina (@swtcarpenter) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty SO HOT HELP

  • DJKushagra DJ Kushagra (@DJKushagra) reported

    Please help me out with this . Tried on help centre and mail both but no response . Copyright disclaimer was from @PrimeVideo I also tried reaching them by saying that I'll delete these posts and this won't never get repeated in future but still no response . Please help me out.

  • joshrachlis Josh Rachlis (@joshrachlis) reported from Ottawa, Ontario

    @PrimeVideo All of them! Start with that first ever movie where the audience got scared because they thought the train was coming off the screen at them, and work your way up through there!

  • PR0TOCOLBIBBY Luz IS SEEING THE VAMPS (@PR0TOCOLBIBBY) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty MY GOD HELP

  • namcachapa again (@namcachapa) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP!2!"(2?$?#

  • iluvse6k natt ★ se perdio el live (@iluvse6k) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP SABRINA

  • phenomenalinred ًadrii | skinny dipping LS1 (@phenomenalinred) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • mladysabrina ` SKINNY DIPPING♡ (@mladysabrina) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • chonisblossoms lexie 💌 is skinny dipping (@chonisblossoms) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty help

  • bahmoana barb! (@bahmoana) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty I NEED HELP

  • kavangofunk ʀ ᴜ ᴘ ᴜ ꜱ a. (@kavangofunk) reported

    @rihanna @PrimeVideo @SavageXFenty Asap Rocky in trouble tonight

  • folkflo sof⎊ skinny dipping💌 (@folkflo) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • anypinnck juls (@anypinnck) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty HELP

  • 52sable MOBILIZE. ORGANIZE AND GOTV. (@52sable) reported

    @PrimeVideo what is going on? Since last week I keep getting kicked out with error 5004. Get your act together.

  • buteracarpentr 𝕁𝕦𝕝𝕚𝕒 💌 brb, skinny dipping (@buteracarpentr) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty How did it feel to work with miss Rihanna? We all know you’ve been waiting for this day foreverrrr

  • wayne_m_james wayne james (@wayne_m_james) reported

    Dear @PrimeVideo , when I’m in my Wishlist, I watch a trailer and then my list starts from@the beginning again. Do you have idea how annoying this is? Please sort this issue out. Thanks.

  • socgarage zain’s zlut 💌 (@socgarage) reported

    @SabrinaAnnLynn @PrimeVideo @SavageXFenty I CANT BELIEVE YOU GOT TO WORK WITH RIHANNA

  • CameronMcEwen10 Cameron McEwen (@CameronMcEwen10) reported

    @GreyDeLisle @PrimeVideo Should I pretend you haven’t worked on any of the worst productions in history? Sweep those mistakes under the rug?