Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somerville |
Buffering | |
 Edson |
Playback Issues | |
| Houston |
Video Quality | |
 Mumbai |
Playback Issues | |
| Rewāri |
Buffering | |
| Indore |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Reisser
(@ChadReisser) reported
@kevinmax @PrimeVideo I don’t understand the lack of skilled tuning on these projects? However you feel about it, there’s good Melodyne and bad Melodyne. Beauty and the Beast (as mentioned by someone else where) was a TERRIBLE Melodyne job.
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ً
(@Iivsbuffy) reported
@homeIandanymore @PrimeVideo oh this IS the worst day of my life.
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claudiaᴴ
(@GxldenHabit) reported
@DEADLINE @PrimeVideo FIX THIS
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TeamZadok3528
(@IsurviedT) reported
@PrimeVideo We had one TV that had sound, no picture. And one TV that the picture would only work if you turned the set upside down. The one with the picture was on top. My brother's rich friend came in one day, looking at the TV like a dog hearing a funny noise. When he left we all laughed.
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Sushavan
(@SushavanP) reported
The worst thing about this "Messi to PSG" news is that, @Ligue1_ENG is not even aired in India. 😭 @PrimeVideo are you listening? Please, broadcast it in India too . 😞🥺
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Love, Lola
(@LoveLolaHeart) reported
@PrimeVideo I bought something for my dog, did not select try free Prime trial, was given it anyway with the indication I would get a confirmation email which I never received and I just logged on and my free Prime benefits are on hold due to a "billing issue"? Is this a scam?
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Marleaux
(@GavroshMarleaux) reported
@Cinderella @PrimeVideo This looks kind of terrible.
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MThimmig 3D jacarezado
(@M_thimmig) reported
@PrimeVideo @Sethrogen @InvincibleHQ friend with terrible advice
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Buffalo Tomboy
(@Ruff_hewn) reported
@PrimeVideo Gawd that was awful. Made it to 40 minutes
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Louis
(@LouisFD2) reported
@PrimeVideo so prime video app developers forget to code in up and down scroll bars for the windows 10 app. If I hadn't just wasted an hour trying to fix it by an Amazon rep only to be told what I was told, l'd be LMAO! #incompetent
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K A R I M
(@thekarimhussain) reported
Hey @PrimeVideo can you please fix your audio issues? At least 3-6 dbs quieter during dialogue than when fx or soundtrack is played. Consistent across all content.
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(@Available49Sir) reported
@PrimeVideo 🛑🛑TRENDING🛑🛑PLACING A MASK ON YOUR CHILD MAY WIND YOU UP IN BIG TROUBLE. Reports of adult parents, who place masks on their children, being reported to authorities for suspected child trafficking. TIME TO TAKE THE MASKS OF THE KIDS FOLKS!!! THIS IS NO JOKE! EYES ON!
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عزّ ..
(@abd0laziz) reported
@PrimeVideo you guys need to work on your subs, it comes delayed and sometimes words are not separated and this is the English sub.
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CLOSED
(@wtfisakilo) reported
@DEADLINE @PrimeVideo FIX THIS
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t ♔ ROSE DAY
(@sanktwraith) reported
@blythemckinleyy @PrimeVideo fix this NOW
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RobertH76
(@RobertAllen76) reported
@sylentreckoning @PrimeVideo Lol I wouldn't have a problem with that.
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sarah
(@homeIandanymore) reported
@alltwoghosts @PrimeVideo THIS IS IN TGE TOP WORST DAYS OF OUR LIVES
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T2G
(@TeeTwoGrn) reported
@PrimeVideo App update on Vizio 👎👎 The new app is fragmented and full of bugs. Nothing about this app is seamless or user friendly. Constant delays and error codes. Ironically, the last version had none of these issues. What happened?
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Hayley Alice Roberts
(@HayleyARoberts) reported
SHUDDER HELP PLEASE: I have an existing @Shudder_UK account that I want to add to @PrimeVideo so I can watch it through my TV. Only option Prime offers is starting a 7 day free trial connected to my prime email address which isn’t the same one I use for Shudder.
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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Sonics
(@Sonics62760332) reported
@PrimeVideoIN @AmazonHelp Do you have any problems to release in #Kannada language. For your clarification @PrimeVideo dubbing is fully allowed in Kannada from 2019.Upload Hollywood movies in Kannada. How times Kannada audience asked to you to upload Hollywood movies in Kannada.
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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marica | cindy and simon protector!
(@anakinsfilms) reported
@DEADLINE @PrimeVideo y'all suck fix this now
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ً
(@jiwansoIs) reported
@PrimeVideo what is ur problem why would u do this
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Allen G York
(@AllenGYork) reported
@MakingtheCutTV @PrimeVideo @AmazonFashion Wow. You guys didn’t want the next global brand. You wanted cookie cutter %!&* they can sell on Amazon. If they really wanted unique, forward thinking style as well as quality, Gary would have won. I can’t believe how tacky the other two collections were. Gary is a #Genius
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👑Gracie🎀
(@Gracieboop21) reported
@PrimeVideo @Sethrogen @InvincibleHQ We NEED PANIC S2 PLS WORK ON IT 😭
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Kirstie Ford
(@kirstieford23) reported
from
Kerang, State of Victoria
We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: #TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.
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Joe
(@PandaInACan) reported
@PrimeVideo why you get rid of the x files? What else am I supposed to get drunk and watch on weekends to get my 90s era, curtains style fringe David Duchovny fix? #GillianAndersonIsHotTooIGuess
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CLOSED
(@wtfisakilo) reported
@FilmUpdates @PrimeVideo FIX THIS RN
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Free Trader
(@GoLonghorns45) reported
@AndrewG49427404 @PrimeVideo Issues much?