Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Crashing | |
 La Rochelle |
Crashing | |
 Segovia |
Playback Issues | |
| Ashburn |
Playback Issues | |
 Cork |
Playback Issues | |
| Georgetown |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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˗ˏˋ 𝑤𝑟𝑒𝑛 ˊˎ˗
(@wren_needs_rest) reported
@PrimeVideo @PrimeVideo how do y'all not see the problem here? Is it your casting directors? Is it your producers? You cannot continue to segregate your content like this.
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DinoMom
(@DinoMom8) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion Tim's going to make it work.
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Shaik Imran
(@AIMIMRANSHAIK) reported
@Wolfs2Teen @PrimeVideo @AmazonStudios Fair, fair. You have my support, if you need help in spilling the guts out.
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Sunjay Paul
(@sunjaypaul) reported
Clarkson’s Farm on @PrimeVideo is, surprisingly, not terrible 🤔
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Er. Avinash Singh
(@avisinghrana) reported
@amazonprimenow @PrimeVideo why train to busan 2 is not available , on prime this is ridiculous , amazon prime has one of the worst movie collection i want this movie or my moneu should be back
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Martin Kennington
(@MKennington50) reported
Worth trillions, one of the biggest companies in the world and its founder just flew a giant penis into space… so why can’t Amazon fix its horrendous @PrimeVideo player?
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William Hemming
(@BiteNoEvil) reported
I can not believe that you can put a man in space yet to cant help me to access my locked account even though you still charge me for @PrimeVideo and delivery on a payment that I cant cance. All I am told is to call a call center that cant help. This is dishraceful customer care
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courtney
(@court2626) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion Worst background ever
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Marina McCullagh
(@Marinamccullagh) reported
You know how I said @PrimeVideo UI was the worst? I was wrong. It’s joint worst with @ApplePodcasts. So.many.unnessecary.steps.
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SuperGoop 😏❤
(@MelaninMa6ic) reported
@PrimeVideo You couldn't find any black gay women in TAMPA BAY, FLORIDA???? Fix it. I mean studs and femmes, and they do ACTUALLY need to be darker than a paper back. Here's the chance for some afro-latina rep too. And I mean Amara La Negra afro-latina, not Gina Rodriguez ambiguity.
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Grego the Great
(@grego_great) reported
@PrimeVideo Movies are loading really slowly. When I click to watch a show or movie I get about 15 seconds of black then the movie finally starts. Please fix!
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SP Chaurasiya
(@heyimsp) reported
No offense but, @amazonmusic has the worst similar music recommendations ever. And also, @PrimeVideo has the worst search engine of all. 😤 I tried my best to not hate it, but i lost. #DoSomethingPlease
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🎲
(@diorebaby) reported
@MartonyoC @IBAEBLACKtv @PrimeVideo The worst part is it’s in TAMPA… there’s such a huge population of amazing black & darkskinned ******** in tampa… this was really handpicked on purpose
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Kyle Barr
(@darkswordsmantv) reported
@PrimeVideo Not anime movies on your platform. Worst quality I've ever seen, besides Hulu.
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Alegria Marin Quiroz
(@Alegria_Marin) reported
@PrimeVideo @PrimeVideoLat please i need help with my account Contact me by DM PLEASEEE
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Anirudh
(@Anirudh4569) reported
@PrimeVideo search option is not working in the Amazon prime video app in the android version. Please look into this!! Very pathetic experience after the update of the app.
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Jason Scott Smathers
(@Titshitinyourh1) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion Execution of your staff as LEGAL AUTHORITY OF THE UNITED STATES You are an enemy of the states. Any help overthrowing the illegal government welcome
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Pawan SINGH
(@PawanSI46157639) reported
@PrimeVideoIN @PrimeVideo I done recharge my number 89 for 28 days prime membership but i didn't activated please help me i trying but it's not done
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Sherm Head
(@i5ainti) reported
@netflix @hulu @PrimeVideo I need suggestions people… y’all might be logged in but y’all ain’t doing no damn work
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Steve Voutsinas
(@SteveVoot) reported
@askparamount And now when I go to live TV, it’s showing 5:30 news when it’s 8:06! Seriously @PrimeVideo can you please fix this?
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athenaclifford
(@athenaclifford) reported
@PrimeVideo Never do buisiness with priceline ...big scam wont let me cancel or change my reservation They wont help they wont answer They dont care
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Dustin (He/Him) #FreeBritney #LockUpDanSchneider
(@DustinTheCritic) reported
@MovieManKev @PrimeVideo It does seem like the kind of source material that would work on streaming services. Like nothing against AMC but they don't seem to be the perfect place for comic book related stuff
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۞ El Guátqui ۞
(@ElGuatqui) reported
@RichieNicksYT @Rocketboy1313 @PrimeVideo Whatever. Do you work at an Amazon FC? Have you ever?
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Gaetan
(@Gaet__An) reported
@MishaGreen @PrimeVideo @AppleTV We need help for save this incredible show !!!
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Life plant
(@lifepIant) reported
@PrimeVideoIN @PrimeVideo how many years do you need to add 1.25* 1.5* speed buttons in your app. This is sickening. Its 10 th time I'm complaining about the issue
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Paula K
(@strbuk) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion I have found the quality of your clothes to be very deficient and will no longer buy them. Unless you really upped the quality, they’re just not good.
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Iys Kold
(@IYSKold) reported
@PrimeVideo This looks terrible
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Samindhar
(@Samindhar2) reported
@PrimeVideoIN @PrimeVideo What's the problem in your Search engine 🚶🚶🏼🏃 Never showed right result 🤦
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penny
(@capiegirl) reported
@PrimeVideo hi, my fire stick is not working, the tv screen is just a fuzzy mess. Any ideas how to fix it??
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Victor Santo Olliver
(@VictorOlliver) reported
Can I suggest @PrimeVideo drop The Exorcist 2: The Heretic. I wasted about £3.50 last night. It's just terrible and chaotic, and disappointing after the brilliance of the first in the franchise. I gave up after 30 mins. Richard Burton in ham-blotto zombie mode.