Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati |
Playback Issues | |
 Turlock |
Crashing | |
| Santa Clara |
Video Quality | |
| Broken Arrow |
Sign in | |
| Bangor |
Buffering | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Dear Old State
(@_DearOldState) reported
@2020isalmostovr @PrimeVideo I’m getting an error message “there’s an issue playing this content”
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Caesar Elect Justicus Huckitt
(@just_huckit) reported
Go figure, we have a terrible stream @PrimeVideo is giving us and they don’t have a camera angle for this review. This should never happen again. #NFLonPrime #neveragain #nfl
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Matthew Valley
(@MatthewValley5) reported
the quality of @NFL on @PrimeVideo is unbearable...
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👋(`･ω･´)P.Reaper vs COVID19 (FireKenNortonJr)
(@ProjectReaper) reported
As a #Seahawks Fan. I have no problem watching this game on #PrimeVideo because of my services has no problems right now, but I had do have a problem with our idiotic @nflcommish on airing NFL games on #AmazonPrime just for corporation greed 💰. & Yes! I hear a lot of complaints
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George Pouria
(@GPouria) reported
@PrimeVideo @NFL who is the moron that came up with prime video being the only way to watch this game. Picture quality has been spotty, app has frozen on my TV multiple times and has shut down on its own once. major mistake which shows how little you think about your fans.
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Chrisman Golf
(@WmC_Golf) reported
To @NFL the video quality of the stream on @PrimeVideo is awful. 1980's broadcast on smaller screens was better. Please NEVER put a @Chiefs game on Amazon. Thank you.
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Rick McGuire
(@mclennon99) reported
@AdamSchein @PrimeVideo @AndrewCatalon Adam...is it me or is the picture quality on Amazon Prime absolutely outstanding? Seems to be a much higher resolution than normal HD.
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Dr. Chad Wear Your Mask!
(@challer49) reported
Who is calling this @49ers game on @PrimeVideo? Awful.
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Irma
(@Irma90046762) reported
@HenryHaile @PrimeVideo ...please people, unless you are illegal, you have rights, to form a union ,legally, without confrontation with managers ..for legal rights...dont know what stop you...many large Companies dont have problems having their workers embrace a Union..🙏
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Detroit4lyfe
(@Detroit4lyfe) reported
Anyone else having problems with @nfl @PrimeVideo broadcast? Horrible
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David Graham🎄🎅🏼
(@davidgraham3) reported
@LBSports @NFL @PrimeVideo Haven’t had a problem.
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Josh Davey
(@nottherealJoshD) reported
These "Prime Video" play by play guys are absolutely terrible. This is a massive failure @PrimeVideo @NFL
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Cindi Phallen
(@CindiPhallen) reported
@SportsOnPrime @PrimeVideo In addition to poor picture quality, sound has been dropped twice; picture frozen a number of times. #NFL on #PrimeVideo sucks. Let the basic channels broadcast nfl. This is awful and not equitable. Many families can’t access. Shame on you.
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Michael Reo
(@mikereezy3) reported
@SJsWorld_ @NFL @PrimeVideo No doubt terrible picture
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John Annear
(@annear_john) reported
@SportsOnPrime @PrimeVideo @SportsOnPrime this is the worst announcing I’ve ever heard. If it wasn’t for my team playing the tv would be off....and that’s both teams of announcers being awful.
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water.
(@__theaquacave) reported
Do y'all know that the NFL is WILD for putting them games on Amazon Prime? My older sister woke me up talking about "Daddy wants to watch the game, what's the login to your Prime account?! 😳" Why did y'all do that? @PrimeVideo @nfl
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The Betman
(@FoundTheEdge) reported
this has been an awful experience @NFL @PrimeVideo
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Mark Whisler
(@amarkedimprvmnt) reported
Hey @PrimeVideo and @NFL, might consider muting the field mics. This broadcast should be rated R for language. Terrible production. Give this to @NFLonFOX instead.
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Tyler Fix
(@TylerFix2) reported
If the NFL is going to put a game on Amazon Prime, GET BETTER STREAM QUALITY @NFL @PrimeVideo
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Joseph Soltis
(@soltis007) reported
@PrimeVideo Your feed during @NFL games is terrible. Can't handle the volume.
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💻 📷 Kurt W
(@KWWMedia) reported
@PrimeVideo I am trying to watch the 49'ers game, the picture is terrible and blocky, the feed doesn't work, how you fix this problem ? I am paying for this.
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Lynette Hendricks
(@ettenylh) reported
@PrimeVideo @NFL - this is not a successful experiment. Video quality is awful. Announcers are meh. And we paid to watch. Prime should stick to movies and NFL to networks that can broadcast live. #NFLonPrime
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CJ_Raider801
(@silver_black801) reported
@PrimeVideo @amazon @nfl. **** can you fix your audio feed. Audio to Video is horrible. This the future of the nfl on tv? **** billion dollar organizations amd this the **** you put out?
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Thomas Larsen
(@Insurance716) reported
Cancel @PrimeVideo they are no help on NFL games!
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Pat Thegreat
(@PatThegreat1) reported
@SportsOnPrime @PrimeVideo Worst announcers ever. We’re there no county high school announcers available? This is hard to watch.
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Frank Walter
(@FrankGoldRush) reported
These announcers are awful. #SFvsAZ @NFL @PrimeVideo
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Laura
(@ConcernedInPenn) reported
@PrimeVideo As a Prime member, I tried to watch the NFL game today on Prime on my tv. It said, “Something went wrong.” I googled a fix and then called for help and was eventually hung up on before receiving any resolution. I was/am able to watch movies on Prime, but no game.
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Sarah S.
(@BobcatGirl93) reported
@PrimeVideo #SFvsAZ Probably the worst viewing experience I have ever had. I have never had an issue watching videos on your service but the game is completely unwatchable. @NFL @nflcommish Bad bad bad 👎🏻
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Nick Petrarca
(@petrarca2110) reported
@PrimeVideo please fix your NFL streaming picture...it’s pitiful.
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Tina'sTosaLife
(@dwellings_photo) reported
Is anyone else having trouble with #NFLonPrime livestreaming ? I have checked EVERYTHING ! This sh*t is pissing me off ! @PrimeVideo suck at livestreaming !