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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sweetwater Playback Issues 6 hours ago
Hoddesdon Crashing 7 hours ago
Austin Playback Issues 8 hours ago
Lucknow Crashing 17 hours ago
Grande Prairie Buffering 20 hours ago
Auray Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • KMart1989
    Tons0fFun51 (@KMart1989) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats a you problem, maybe get better internet lmao.

  • dennyhater11
    DENNYHATER11 (@dennyhater11) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue all night, maybe you should be bitching at spectrum or Verizon or whoever your internet is through

  • socmediaisdumb
    SocMediaIsSometimesOk (@socmediaisdumb) reported

    @Bgordo92 @NASCAR @PrimeVideo I have been pausing the race all day. And hasn’t buffered once. I should upgrade from dial up. But the announcers (except for Dale Jr) are just plain awful

  • BDFphotography
    Brandon Farris Photography (@BDFphotography) reported

    @familybaptisttn @NASCAR @PrimeVideo Have had no issues at all on my stream, check with your internet provider.

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • DK_Racing_
    Double Klutch Racing 🇵🇸 (@DK_Racing_) reported

    Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • WPBradley
    Bill Bradley (@WPBradley) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.

  • SCarson53
    Shawn Carson (@SCarson53) reported

    @Bgordo92 @NASCAR @PrimeVideo Get rid of the dollar store Internet and you wouldn’t have any of those issues.

  • High_OnMovies
    CJ Nelson (@High_OnMovies) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like you have ****** internet. No issues here

  • SixSeisZes
    Ander (@SixSeisZes) reported

    @Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe

  • KingSin81
    Barry Ortiz (@KingSin81) reported

    @Bgordo92 @NASCAR @PrimeVideo Had no issues the whole race

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

  • NickHolcomb
    Nicholas Holcomb (@NickHolcomb) reported

    @Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.

  • patrickstarr42
    PK (@patrickstarr42) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection

  • Uncl3Bub
    Uncl3 Bub (@Uncl3Bub) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues for me the entire race..

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • Astro_Nick3
    Nick (@Astro_Nick3) reported

    @Bgordo92 @NASCAR @PrimeVideo You know that’s on your end. I haven’t had one issue and the comments agree

  • VikesTwinswin
    Chris Staats (@VikesTwinswin) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s a you problem with your internet. I had zero issues and it was a better picture then Network.

  • CRAlG0
    CRAIGO (@CRAlG0) reported

    @Bgordo92 @NASCAR @PrimeVideo Perfectly fine for me. No issues whatsoever.

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • WickedJ8
    Joe (@WickedJ8) reported

    @djkfineart @NASCAR @PrimeVideo Sounds like your internet cant handle the quality, turn it down