Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/28/2025 21:20

November 28: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHayward Buffering
United StatesGreenbelt Buffering
CanadaWinnipeg Playback Issues
United StatesDallas Buffering
United StatesAshland Buffering
United StatesPalm City Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Procarius LM (@Procarius) reported

    @PrimeVideo Whenever I try to watch The Boys it throws me an error. What'd I do?

  • ari_bloch Ari (@ari_bloch) reported

    @Marks_Tech @PrimeVideo I finished it about a year ago. It was amazing. My biggest issue was that prime video doesn't let you play 4k content in a browser so it didn't look quite as good on my computer

  • CantBeSilent79 Can’t Be Silenced (@CantBeSilent79) reported

    @PrimeVideo @A24 Normally I hate ads but I am definitely going too watch this. I’ve enjoyed so much of his work.

  • SaiPisipati Sai Pisipati (@SaiPisipati) reported

    @AmazonPrime #PrimeVideoindia @PrimeVideo Do some consumer immersions for older generations to learn the pain points. I have spent 1hr on video call with my mom being stuck with a fast moving captcha and still cant login!! Plz make it user friendly for older ppl plz understand🙏

  • TWSheppard Tom Sheppard (@TWSheppard) reported

    What is it about the Nvidia Shield apps? They’re the worst of the apps on all platforms. The latest crapola is the @PrimeVideo app’s zombie shows that keep reappearing after I remove them from the Watch next list. The kids who are coding this slop better stay off my lawn.

  • Mitchythepoet Michelette Walker (@Mitchythepoet) reported

    @PrimeVideo @maryjblige This was an interesting portrayal of Mary J. Blige. There v was a lot of hard work out into it, but so much held back. I hope it's the first of a series to get it all out.

  • bendymachine654 FlyingFlank (@bendymachine654) reported

    @Jonty_Quinn @PrimeVideo @InvincibleHQ Amber: I don’t care if you were in critical condition helping poor families I need you to help me pour soup

  • MissTwitchy Shari (@MissTwitchy) reported

    @PrimeVideo I like lurking through torn down houses on Zillow. I wish I had the funds to fix them up 🥺

  • kvo1st Kvo1st (@kvo1st) reported

    @PrimeVideo fix up, your shuffle episode feature is inconsistent and missing from most shows such as South Park.

  • chrisharrisreal Chris Harris (@chrisharrisreal) reported

    @TheFlemishSeth @PrimeVideo What a ******* train wreck that was. Nothing to do with property, just a really bad corporate video, with some of the worst editing and performances from 3 real estate people. The most cringey show in a very long time.

  • fblaese Fabian Bläse (@fblaese) reported

    @PrimeVideo When watching Prime Video on my Linux Laptop, I only get a very low quality video. The HD sign in the bottom left is missing. What could be causing this issue?

  • suwucidal_owo 🍥Hello I am mentally ill🌸 (@suwucidal_owo) reported

    @PrimeVideo @InvincibleHQ Rex is literally the worst character on the show

  • gaygorillaorgy the (blue checkmark) (@gaygorillaorgy) reported

    @PrimeVideo @InvincibleHQ Neither are your workers equipped to work sweatshop hours in a miserable work environment putting more money in the pockets of Jeff ******* Bezos

  • Ashtraythief Ash T. Thief (@Ashtraythief) reported

    @xenodike1982 @LeverageRedempt @PrimeVideo Like I get it doesn't work for acquired content bc of international licensing, but this is an imdb production? It's literally so dumb.

  • DaveCothran DaveCoffee ☕ (@DaveCothran) reported

    @PrimeVideo Lol this movie was the worst. Action was fine but holy crap the plot

  • Luccimatic Grumpy McRufflefuck (@Luccimatic) reported

    @PrimeVideo You could make it free. That would help me watch it much faster.

  • mcweedson Slinky McWeedson - Eat the Rich (@mcweedson) reported

    @PrimeVideo "I had to pee in a bottle at work" is abusive, dystopian language.

  • nizlamb Neil Martin (@nizlamb) reported from Willingdon, England

    Just tried to watch Colt 38 Special Squad on @ArrowFilmsVideo via @PrimeVideo and there are no English subtitles? Arrow issue or Prime Video issue?

  • Power_Animator Floyd & Tyke (@Power_Animator) reported

    @PrimeVideo When I was younger, I used to always wonder... What the hell was her problem with others? She's like Lucy from the Peanuts, but a Dinosaur...

  • littleben1MN Sue Ellen Mischke (@littleben1MN) reported

    @MSgirl29 @RazeScarrow @PrimeVideo Omg 😧 that’s awful!

  • functionvoid isaac 🏴‍☠️ (@functionvoid) reported

    I have a 200Mbps connection up & down. A combined 400Mbps. There is zero ******* reason for this **** video quality @PrimeVideo

  • sunkissedking_ 8-HandledSwordDivergentSilaDivineGeneralMychael (@sunkissedking_) reported

    @PrimeVideo Please fix your rewind feature. It sucks.

  • noweakfoot11 ENGLAND ARE DEADARSE WINNING THE EUROS (@noweakfoot11) reported

    @sanilfcb @PrimeVideo It was their worst season too😭 Amazon curse is smth else man. Man City was different tho, they filmed the documentary on City's centurion season.

  • Turretview Turret View (@Turretview) reported

    @PrimeVideo streaming NOT working Meridian, Idaho area….

  • Power_Animator Floyd & Tyke (@Power_Animator) reported

    @chris_dreigon @PrimeVideo I know, what the hell was her problem?

  • NRA2A 🌵Matt🌵 (@NRA2A) reported

    @PrimeVideo And it was just awful

  • WiredBob Robert Conn (@WiredBob) reported from Lisburn, Northern Ireland

    Class @PrimeVideo sign in experience on PS5. App shows QR code, scan with phone, opens Prime Video app on phone to approve the sign in. So quick, love it.

  • Power_Animator Floyd & Tyke (@Power_Animator) reported

    @Playfur_Cinema @PrimeVideo True, but at least one or two of those sequels were Passable/Decent from what I've heard. I know the absolute WORST is the 13th film.

  • melnacflo melissa (@melnacflo) reported

    My son wanted a “new dinosaur movie” so I rented land before time on @PrimeVideo and I may be in for something awful. #momlife #threenager

  • CrystalTweets19 Crystal (@CrystalTweets19) reported

    @PrimeVideo What's the point of giving prime members access to movies if we still have to be apart of another company/network? This isn't going to work. I'm just going go underneath the TV & get my DVD or go by the DVD. It's not just you, other companies do it to, but I have you.