Is Amazon Prime Video down?

Problems in the last 24 hours

Amazon Prime Video signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (30%)
• Buffering (29%)
• Sign in (20%)
• Crashing (17%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Mauldin	Playback Issues	2 hours ago
Poplar	Buffering	2 days ago
Poplar	Buffering	2 days ago
Pornic	Crashing	6 days ago
Mozac	Buffering	7 days ago
Salem	Buffering	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Sheppard (@prmikes) reported 1 minute ago

  Cannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried

• 
  Stevie (@svnxvx) reported 2 minutes ago

  What a ******* awful choice. Don't do it @PrimeVideo

• 
  Amazon Help (@AmazonHelp) reported 6 minutes ago

  @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

• 
  Avi (@Abhilek75736901) reported 11 minutes ago

  @PrimeVideo And first season with Woke BS worst then last season.

• 
  Eragor26 (@Eragor54932272) reported 16 minutes ago

  @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

• 
  Elena Shalneva (@ShalnevaE) reported 18 minutes ago

  @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

• 
  Gcfan1987 ♊ (@Gcfan1987) reported 21 minutes ago

  @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

• 
  SWITCHBLADE (@switchblade363) reported 22 minutes ago

  @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

• 
  25talents (@25talents1) reported 25 minutes ago

  @AmazonMGMStudio Unfortunately, i think it's safe to say we're not getting what we want anymore. Those involved with the project have undoubtedly had to move on at this point. After this betrayal, I for one won't believe or be excited for a single thing your studio says from here on regarding the franchise. You've ruined that trust and that's not something you can just be gifted back overnight. Trust, once broken has to be earned. This unfortunately means that a new Stargate project under @AmazonMGMStudio @PrimeVideo current or even future leadership will likely fail. Once you alienate an existing fanbase, few ever win it back. If something "new" becomes successful without the fanbase, you can call it whatever you want, but it won't be Stargate.

• 
  Save Stargate (@SaveStargate198) reported 26 minutes ago

  @AmazonMGMStudio @PrimeVideo Help please @AmazonHelp

• 
  007 (@Kaff_007) reported 27 minutes ago

  @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

• 
  Timothy Phillips (@Timothy96052831) reported 29 minutes ago

  @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

• 
  Zach Ramos (@RAMOSakaDirty30) reported 31 minutes ago

  Yo I’m an average guy that works on Sundays. So I got off work and paid for @AEW ALL IN after I got off on @PrimeVideo just to pay $50 and to only see the last 15 minutes of the main event and then asked to pay another $50 to watch the whole thing? What’s up with that? @TonyKhan

• 
  Dave Fuller (@davefuller) reported 36 minutes ago

  @JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.

• 
  diva down era (@formybaela) reported 36 minutes ago

  @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

• 
  Reece (@SonataAway) reported 38 minutes ago

  @canescouchcoach @Canes @PrimeVideo Yep there was some moments in games where the broadcast would shut off. Fanduel had terrible servers

• 
  The Movie Simp (@SimpMovies) reported 39 minutes ago

  @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

• 
  saral (@srlgpt_a) reported 39 minutes ago

  Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Absolutely useless piece of shi-

• 
  Essex Girl (@rhondaessexgirl) reported 40 minutes ago

  @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

• 
  THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported 40 minutes ago

  @PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show

• 
  James Noyes (@_No_Yes) reported 43 minutes ago

  @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

• 
  Paula T. Hradkowsky (@1ThingIsNeedful) reported 44 minutes ago

  @PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.

• 
  Jonathan Plumb — Spokane Valley (@jonathanplumb) reported 44 minutes ago

  Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

• 
  ドッシュ (@vapor_dosh) reported 45 minutes ago

  @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

• 
  Felipe Encinas (@Metrocl) reported 46 minutes ago

  @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

• 
  Otter of Justice (@Turnip_Of_Doom) reported 52 minutes ago

  @PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou

• 
  Pramit Roy (@PramitRoy11) reported 52 minutes ago

  @PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩

• 
  mar ⚢ (@tresttragos) reported 53 minutes ago

  @PrimeVideo get to work abt season 2 right now you guys im INSANE

• 
  Daksh (@dakshbargujar) reported 57 minutes ago

  It’s high time Netflix and prime video should introduce a comment box while running a movie it’ll solve a lot of problems @netflix @PrimeVideo

• 
  Ansley Masters (@ansley_masters) reported 59 minutes ago

  @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers