Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

Amazon Prime Video signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Buffering (29%)
• Playback Issues (29%)
• Sign in (20%)
• Crashing (17%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Poplar	Buffering	1 day ago
Poplar	Buffering	1 day ago
Pornic	Crashing	6 days ago
Mozac	Buffering	6 days ago
Salem	Buffering	8 days ago
Sydney	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Fuller (@davefuller) reported 6 minutes ago

  @JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.

• 
  emre (@filiynext) reported 6 minutes ago

  hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

• 
  Michael Moraal (@MichaelMoraal) reported 9 minutes ago

  It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

• 
  Joshua Warner (@JoshuaWarn0410) reported 10 minutes ago

  @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

• 
  TrumpyCaneGhost (@TrumpyCaneGhost) reported 13 minutes ago

  @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

• 
  Stargate Fans United (#SaveStargate) (@SGFansUnited) reported 13 minutes ago

  According to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate

• 
  The Canadian Elmo (@Rated_F_For_Fu) reported 17 minutes ago

  @PrimeVideo This company has to be the worst streaming service at providing ppvs everytime I buy a ppv from this company I run into nothing but bullshit like having to get a refund then buy the ******* thing again go **** yourselves and figure your **** out bunch *******

• 
  caramello2024 (@caramello222) reported 19 minutes ago

  hey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

• 
  _ (@dgwilliams3d) reported 20 minutes ago

  @PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate

• 
  el-Cheeso 🧀 (@elCheeso) reported 20 minutes ago

  @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

• 
  Nick 🧠♿🇺🇸🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🔞 (@YoungKnightWolf) reported 23 minutes ago

  @PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.

• 
  S. A. Hughes (@essayhughes) reported 27 minutes ago

  Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

• 
  Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported 28 minutes ago

  @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

• 
  Chris Schmidli (@cschmidli) reported 29 minutes ago

  @PrimeVideo Terrible news

• 
  Ben10TheGOAT (@BenTennyson0044) reported 31 minutes ago

  @HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo

• 
  J.M.A. (@Jayemay_) reported 32 minutes ago

  So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

• 
  Andy (Muffin Cat) (@PinkusAndJack) reported 35 minutes ago

  There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

• 
  itiswhatitis (@idkdd113) reported 42 minutes ago

  HBO max app work around, fix up @PrimeVideo

• 
  Mr. Burley (@FishKayaker) reported 42 minutes ago

  @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

• 
  Surf fn (@dixienormu92374) reported 43 minutes ago

  @PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!

• 
  💫 (@sxdras) reported 43 minutes ago

  Why tf am I seeing the Nasty Zionist baby killer gal gadot as I login to @PrimeVideo why is this woman allowed to have a job still? WTF disgusting

• 
  Cpt. ᐰrcher (@cptarcher93) reported 44 minutes ago

  @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate

• 
  Fan of Women's Wrestling (@MainEventMone) reported 45 minutes ago

  I cant watch @AEW All In due to issues with @hbomax and @PrimeVideo. Guess i'll watch heatwave.

• 
  Save Stargate (@SaveStargate198) reported 49 minutes ago

  @PrimeVideo Help please @AmazonHelp

• 
  LocalHooker (@LocalHooker1012) reported 49 minutes ago

  @pavyg @PrimeVideo Nice to see common sense at work

• 
  Last_Guardian (@DonaldA70126877) reported 49 minutes ago

  @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

• 
  Moose (@Mooseamillion) reported 49 minutes ago

  @Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.

• 
  Mark Larson (@mark_larso21217) reported 1 hour ago

  @AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate

• 
  Vonner (@Vonner) reported 1 hour ago

  @mnwild @PrimeVideo Ouch. The Amazon prime app is terrible and I avoid it as much as possible.

• 
  frank favaro (@frankfavargamv) reported 1 hour ago

  @GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.