Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (25%)
- Crashing (24%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 4 hours ago |
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Crashing | 6 hours ago |
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Buffering | 7 hours ago |
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Playback Issues | 12 hours ago |
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Sign in | 13 hours ago |
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Crashing | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DaGon🔞 (@DraGoon1988) reported@PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.
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Tiger Baller (@TigerBallerAU) reported@PrimeVideo Show is awful
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DPapas (@StoryBeats) reported@boon_boy_adge @PrimeVideo I've seen new guy issues at companies before. This Blair Fetter who chased out the 2 execs advocating for Stargate probably has some buddies in mind to do the sucky version.
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HappiG!! (@JeffMiller63976) reported@PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.
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Ironhead841 (@Mt2Aguy) reported@FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.
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James Y (@James___Y) reported@PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.
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Irina (hate go3) (@Irina_Lmkn) reported@RoroCumpli @GoodOmensPrime @PrimeVideo world is broken
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Mr.Brightside (@MrBrightside_8) reported@PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.
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@trevors24#TEXIT🇸🇴 (@trevors241) reported@NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.
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STURDY CREATOR (@SJvrooms) reported@familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues
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DestinyCaptain - Human of Earth (@DestinyCaptain) reported@ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭
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Dale (@daleando86) reported@111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now
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Pablo Ferreira (@gnu_pablo) reportedUnfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.
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Jason Kennedy (@jasonkennedy_UK) reported@PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.
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pen ➐ (@penheadlary) reported@PrimeVideo @amazon Yall have the worst ******* customer service. Yall will do any and everything to not have to speak. I should have to go through hell and back to talk to a HUMAN BEING ON A CALL FOR AMAZON
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Carlos Tomás (@CarlosGarzonC) reported@amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.
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#MJINNOCENT (@MJInnocentUK) reported@TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty
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TheRealJDK (@4RealJDK) reported@PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere
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Kevin (@pineridgemtrsp) reported@PrimeVideo having terrible luck. Keeps raining since they’ve take over for @NASCAR
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Zukünftige Nachrichten (@ZukNach) reported@AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.
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John the PATRIOT (@jsringel) reported@martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!
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midnight marauder (@Jay_was_here___) reported@PrimeVideo fix the ******* sound on the Yankees game…
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Kathy Van Duzer, M.A. (@katwife) reported@PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads
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Artsyjoan (@joan_bentivegna) reported@PrimeVideo Husband said it's awful.
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Craig Strouse (@strouse_craig) reported@Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.
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Ron Handley (@ronaldhandley) reported@PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?
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Sjwillie (@stephgullett) reported@martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!
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Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️🌈 (@Stargayte) reported@jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate
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Ace Burton (@AceRumble) reported@ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.