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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Campinas Playback Issues 23 hours ago
Paris Buffering 2 days ago
Paris Playback Issues 2 days ago
Montpellier Playback Issues 4 days ago
Vilanova de Sau Buffering 5 days ago
Toulon Video Quality 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • SkinsFanIII
    skinsfan (@SkinsFanIII) reported

    @PrimeVideo Ooof. I can already imagine how awful the acting will be

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • UnrulyColonist
    UnrulyColonist (@UnrulyColonist) reported

    wtf just happened to the amazon soccer video quality It looks like it's broadcasting in 640x480 #FIFA #PrimeVideo

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • MFHounDOOM
    Kylo Femme (@MFHounDOOM) reported

    @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

  • scottypu
    Handsome Devil (@scottypu) reported

    @WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • bindureybindu
    bindurao (@bindureybindu) reported

    @PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN

  • GrabshotPhoto
    Grabshot Photo (@GrabshotPhoto) reported

    @PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • Joh739
    Johan Benschop 🇳🇱 (@Joh739) reported

    @AmazonMGMStudio Betrayal of the fanbase is definitely a quality of @PrimeVideo and @AmazonMGMStudio #SaveStargate

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • tarikpeterson
    Tarik (@tarikpeterson) reported

    Watching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.

  • noelclairesiri
    jayna ⭒ (@noelclairesiri) reported

    @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

  • mattybv
    Matty D (@mattybv) reported

    @AmazonMGMStudio @PrimeVideo Hurry up and put it out for purchase on Fandango so you can take my money to help support this !! Loved the movie want to add to my collection ASAP

  • JsQuick3Pod
    J Boogie (@JsQuick3Pod) reported

    WNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.

  • _ro55on_
    Rosson. H. Esquire (@_ro55on_) reported

    @AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.

  • ComplicitLenny
    Lenny Kimes (@ComplicitLenny) reported

    I don’t know how @PrimeVideo sees the resurgence of @StarTrek and goes yeah we have just as great property so let’s not try to continue or expand. Wild work. #SaveStargate

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • s_ulhi
    💫lulhi's | 📖 (@s_ulhi) reported

    @King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo

  • StickVeryGood
    Ostrich Bludgeoner (@StickVeryGood) reported

    @BallerToy1327 "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." Take some notes, @AmazonMGMStudio @PrimeVideo #SaveStargate