Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Buffering (29%)
- Playback Issues (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Playback Issues | 12 hours ago |
|
|
Crashing | 15 hours ago |
|
|
Playback Issues | 2 days ago |
|
|
Sign in | 4 days ago |
|
|
Crashing | 5 days ago |
|
|
Crashing | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott D (@Scott94920) reported@PrimeVideo Not playing movies what's problem
-
Wendi ✡️ (@AlienHunter888) reported@PrimeVideo Fix this. #SaveStargate
-
Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.
-
Gabor Varadi (@Zhuinden) reported@obrizan @romxdev I had to cancel my IntelliJ IDEA subscription, because despite the -40% loyalty bonus, they technically did increase the prices + I normally use Android Studio for work anyway, so it was as if I was spending money on Netflix and Disney+ and PrimeVideo while watching none of it 💸
-
Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
-
Mary Incontro (@mincontro) reported@PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!
-
Mikemanzari (@mikemanzari) reported@PrimeVideo fix the audio for the @Yankees game it’s extremely delayed billion dollar company streaming a delayed game and yall don’t notice this or fix it what are we doing ?
-
1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported@BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so
-
أفكورا (@Afkoora_) reported@PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??
-
CowboysForever (@CowboysLive2023) reported@PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC
-
Alberto Vega (@AlvioreVegsol) reported@TUPrensa @VIX so you are openly blaming @PrimeVideo for your problem? You are the ones advertising 100+ games. Shame on you blaming your problem to somebody else.
-
Katie (@kitkate6801) reported@HilWimer @PrimeVideo @WNBA They are the worst!
-
ULTRA (@IMULTRAHARDCORE) reported@CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate
-
John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
-
KG (@kag734) reported@PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate
-
Kerry French (@KFrenchy5) reported@AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!
-
mimiii💫 (@momomaw101) reported@glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????
-
bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
-
Fabio (@Classic_FV) reported@Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.
-
Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!
-
Caspearious (@Caspearious) reported@lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.
-
Padmasambhav Kulkarni (@PadmasambhavK) reported… and Legend (2015)? Fix your garbage @PrimeVideo"
-
daniel (@108DANNY108) reported@BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)
-
Anthony AC Chacon (@rowingcoachac) reported@AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate
-
SportyMiner ⛏️ (@Sporty_Miner) reported@AmazonMGMStudio @PrimeVideo You had the opportunity to breathe new life into a well established, greatly loved franchise. You cancelled it because it appealed to that (clearly) loyal fanbase. The madness has to stop, invest in quality & fandom, not generic tripe. #savestargate
-
Wyatt John (@WyattJohnMusic) reported@nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.
-
Landon (@Landon1451056) reported@A_S12 @PrimeVideo @NASCAR Prime will fix the sport
-
COACH RIDER (@pawan_coach) reported@PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing
-
xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
-
Joe (@JoeLed714) reported@AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.