Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/24/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBig Lake Sign in
United KingdomSunderland Playback Issues
United StatesBluffton Playback Issues
FranceAulnay-sous-Bois Crashing
United KingdomPoplar Crashing
United StatesAnderson Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SHESOREN Serenity (@SHESOREN) reported

    @PrimeVideo this the second time y’all didn’t have the BMF episode posted in a timely manner. FIX IT!

  • RidgeJackie Jackie R (@RidgeJackie) reported

    @PrimeVideo God noooooooo..... help us all from this bs

  • _ex_ist v̷̛̹̝O̸͚͒î̸̛͕̪ ̸̦͝d̵͇̀͗ (@_ex_ist) reported

    @PrimeVideo @KidCudi Why don't you update your God awful video app.

  • JamesD_979 James (@JamesD_979) reported

    @dooz_er @PrimeVideo Mines not working either. “Something went wrong…blah blah blah”

  • OrisMason1 757R8rFan (@OrisMason1) reported

    @dooz_er @PrimeVideo No, but been having same issue with my Disney+

  • CommiekillerI Jai sita rama (@CommiekillerI) reported

    @Anant_Vaishnava @taran_adarsh @PrimeVideo Amazon is not problem. Their librandu content selectors are problem.

  • IBangMyPS5 plausible deniability (@IBangMyPS5) reported

    Anyone else feel that scrolling through amazon @PrimeVideo is creepy af? When you scroll @netflix it's like being at the part of the video store where all the lights work. Amazon is like the shady *** dark corner of the video store where 100% of rapes happen.

  • Inkvine Jeffrey Groneberg (@Inkvine) reported

    With quality I mean: - Bitrate: Less artifacts eg in darker scenes. @netflix @PrimeVideo and @Disney suck here. Watch a dark movie. Pause the video. Look at your screen. Horrible. - Dolby Atmos uncompressed. People using only TV sound wont recognize, but they also have lost…

  • Chloe_N_Lucifer Lucifer Chloe Morningstar (@Chloe_N_Lucifer) reported

    Hey @PrimeVideoIN @PrimeVideo Your English programming content’s subtitles are total **** to say the least. This is 4th I am raising this issue and nothing have been solved so far. #Goliath Whenever someone speak Spanish, no subtitles. How the F I know Spanish now? Please fix it

  • RayFriedman14 Ray Friedman (@RayFriedman14) reported

    @PrimeVideo I’d rather chew broken glass.

  • pompadom31 Dominic Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇲🇹🇾🇪 (@pompadom31) reported

    @PrimeVideo please sort the shocking picture quality out on the #AutumnNationsSeries #SCOAUS game,people are paying good money for this 🤬🤬

  • RIEdefine Rie (@RIEdefine) reported

    @PrimeVideo It would be stellar if the "turn off subtitles" button didn't come up every time I start playing something. I try to pause but noooo...It turns off the subtitles. Along with myself, there are thousands of deaf people throwing things at the TV because of that. Fix it.

  • GLedouxVoiceovr George Ledoux - Voice Actor/Director (@GLedouxVoiceovr) reported

    This was much better and more amusing than I expected. At times I felt like I was watching a Lovecraft inspired, B-movie from the 50’s. While on drugs. Serious drugs. There was actually a lot of work put into it and the dialogue was quite witty at times. #PrimeVideo

  • MichaelSSmithII Michael S. Smith II (@MichaelSSmithII) reported

    Is there a surprise reason that when you buy @Yellowstone on @PrimeVideo, and then subscribe to @paramountplus when that didn’t work, that you still cannot watch it?

  • CarlRyanDeise Carl Ryan (@CarlRyanDeise) reported

    I tried to watch the #SCOAUS game but the replay isn’t on Prime yet @PrimeVideo can you help shed any light on this? I’ve avoided the result deliberately!

  • pompadom31 Dominic Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇲🇹🇾🇪 (@pompadom31) reported

    @GoldCascade @PrimeVideo Thanks 👍no pauses for me,but the picture quality is top notch, then all of a sudden it goes all fuzzy!! I'm watching it through an amazon fire stick on the TV.

  • jesseearley Jesse (@jesseearley) reported

    @PrimeVideo you really need to fix the House MD intro. The switch between the US and international themes based on episode is ridiculous.

  • michielhoefsmit Michiel Hoefsmit (@michielhoefsmit) reported from Madrid, Comunidad de Madrid

    @PrimeVideo why can’t I watch any prime videos on my Spanish Amazon prime account? I share the log in with my U.K. one. I think I can guess as it used to work. I pay for a U.K. and a Spanish prime?

  • malgattirajat Rajat Malgatti (ರಜತ ಮಾಲಗತ್ತಿ) (@malgattirajat) reported

    @rickykej @PrimeVideo Sir they disable the videos in a few locations. I once faced same issue with Gumnami Baba movie after watching half.

  • DefPiePogo Andrew Kershaw (@DefPiePogo) reported

    Poor sound quality and broken transmission from #PrimeVideo @PrimeVideo for their coverage of Scotland vs Australia. Second week in a row.

  • The_etranger British Immigrant In France. (@The_etranger) reported

    @DavidRa52898869 @PrimeVideo My mistake was watching the series first. Amazon have taken the basic premise and created their own story. I'll give his work another go, I'm debating to start fight club or moon palace next.

  • ShoddyBT Shoddy Blacktooth (@ShoddyBT) reported

    @espn and @PrimeVideo I just paid for #ufc268. So far it’s 10 minutes of an exciting red loading bar and error messages. How do I get my money back? I’m going to miss the one fight I was paying to see.

  • jennylens Jenny Lens MFA famous early punk rock photo/artist (@jennylens) reported

    @PrimeVideo I could NOT turn off some subtitles in The Electrical Life of Louis Wain. WHY did I see subtitles IN THE MIDDLE of the screen whenever text, like a flyer, appeared? Yes, subtitles were OFF. Who decided we needed help to read text that is part of the IMAGE?? DUMB.

  • ProfProton6 Prof. Proton (@ProfProton6) reported

    Let me say you how I am going to take revenge on @PrimeVideo I am going to share my credentials with tens of my friends thereby making amazon pay in terms of loss of prime subscription fees..... Past couple of weeks same issue of making Indians wait.

  • jmshorney Jean Shorney (@jmshorney) reported

    @primevideouk Hi. I am currently watching PrimeVideo/ Shudder, which I love. But for the past two days when I try to watch, all I get is ‘Sorry, this App is unavailable. Please try again later.’ I have paid for the App so know it isn’t my fault. Can someone sort this problem please. 😰

  • brassylady nadine griffith (@brassylady) reported from Los Angeles, California

    @PrimeVideo they should get said manager and not question me since they are again difficult to understand. I feel as if they aren’t comprehending the problem. I ask questions they clearly don’t know the answers to

  • bgftgy31 BGFTGY (@bgftgy31) reported

    @dooz_er @PrimeVideo Better fix this **** by tomorrow

  • Fionak33700582 Fionak (@Fionak33700582) reported

    @PrimeVideo buffering buffering buffering. No other streaming service with the issue. Just Amazon Video… What are we paying for?! 🙄🙄

  • MitchDeans Mickey Deez (@MitchDeans) reported

    @PrimeVideo None. Focus on quality over diversity. Or if you do make an all female movie, make an original movie. Don’t ruin great franchises.

  • SalsaDoom76 SalsaDoom76 (@SalsaDoom76) reported

    @dooz_er @PrimeVideo Watched it last night no problem.