Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/31/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (34%)

    Playback Issues (34%)

  2. Buffering (23%)

    Buffering (23%)

  3. Crashing (21%)

    Crashing (21%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyMunich Buffering
United StatesChicago Crashing
United StatesNorth Richland Hills Crashing
United StatesSomers Sign in
United KingdomAyr Playback Issues
United KingdomBuxton Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jepsenn17 Jepsen ☺️ (@jepsenn17) reported

    @PrimeVideo not me trying over an hour to get my dads firestick to work (the only reason he had one) for the football only for it to keep giving me the same error code & him now being unable to watch it because it just refuses to work 🙃🙃🙃🙃

  • Samiftbl10 Sami Ahmed (@Samiftbl10) reported

    @PrimeVideo Fix the buffering on Leicester vs liverpool

  • A_Pembo1982 💙 (@A_Pembo1982) reported

    Picture quality on @PrimeVideo is crap

  • rdgmartin David Martin 💙 (@rdgmartin) reported

    @alanfergs @PrimeVideo No issues at all here. Might be your internet rather than Amazon?

  • JonScoff JonScoff (@JonScoff) reported

    @Steveplfc @PrimeVideo Poor video quality, delayed audio and buffering. Shite!

  • mewirralgirl MissMe (@mewirralgirl) reported

    What's with the awful camera work @PrimeVideo making me feel sick #LEILIV

  • Girl78Red RedGirl78 (@Girl78Red) reported

    @primevideosport Sort the quality of the football games please! The ball is blurred and just in general its rubbish! Stick to delivering parcels and not football! @PrimeVideo @amazon

  • chaym2 Chay Maine (@chaym2) reported

    Sort out your picture issues! #PrimeVideo

  • wozzmatic Wozzmatic (@wozzmatic) reported

    @sheepyk @Gethin76 @PrimeVideo This isn’t an encoding issue anyone with a decent gaming pc could encode this. Heck even a mediocre laptop could encode this in 1080p. This is a bitrate or bandwidth issue given the fluctuations in stream quality

  • MattLewisAuthor Matthew Lewis (@MattLewisAuthor) reported

    Why is #PLonPrime constantly buffering, stuttering, and dipping in quality? It’s unwatchable. Watched a film on Netflix without issue. Is this a technical problem @PrimeVideo?

  • chaz_60 Carl Hurren (@chaz_60) reported

    @PrimeVideo poor quality picture from Leicester v Liverpool like the old days. Come on you can do better than this.

  • ReindeerHotdog ReindeerHotdog (@ReindeerHotdog) reported

    @Speedy19514846 @PrimeVideo It's on Amazon Prime. And I have Amazon Prime. No, I'm not going to go and stream it. I'd like for it to work - whatever the fix needs to be.

  • rajkaul Raj Kaul (@rajkaul) reported from Solihull, England

    Terrible stream from @PrimeVideo #LEILIV

  • Steveplfc SteveP LFC 💙 (@Steveplfc) reported

    @JonScoff @PrimeVideo Got to be internet provider issue?Very good quality here. BT internet.

  • alexsimmonstv Alex Simmons (@alexsimmonstv) reported

    How good is @emmahayes1 as a pundit! First time I’ve heard her on @PrimeVideo for the Liverpool match… quality 👍🏾

  • nythscape nythscape💫 (@nythscape) reported

    @PrimeVideo Unfortunately the movie is awful. On the bright side I’m now watching re-runs of I Love Lucy and they are great!

  • JonScoff JonScoff (@JonScoff) reported

    @Steveplfc @PrimeVideo I'm with Virgin and have never had any issues until now....??

  • Rajan61309200 Rajan (@Rajan61309200) reported

    @amazon @PrimeVideo @amazonmusic Very bad social media handlers or poor customer service. 2 weeks I m raising a issue and not yet solve

  • aaron_price88 Aaron Price (@aaron_price88) reported

    Picture quality on @PrimeVideo for the football is so hit and miss

  • rajivkalia7 Raj (@rajivkalia7) reported

    @andyhersh @PrimeVideo If you can watch it on an tablet. Gave up on the telly. It was terrible

  • Steveplfc SteveP LFC 💙 (@Steveplfc) reported

    @JonScoff @PrimeVideo No problems here.

  • ABBYinFLA Abby Normal (@ABBYinFLA) reported

    @PrimeVideo Worst movie I’ve seen in 2021. Totally miscast.

  • andyjimkennedy Andrew Kennedy (@andyjimkennedy) reported

    Fortunately the frozen screen on Amazon Prime just as Mo was about to take the pen saved me from the pain of seeing him miss! Sorry but @PrimeVideo is terrible for footy. #LEILIV #Amazon

  • bridgetmi1968 Bridget (@bridgetmi1968) reported

    @PrimeVideo Not a good movie, I kept waiting for something to happen but there was nothing. Was there an actual script that was approved? The casting was terrible for Lucy but truly awful for Desi. In real life he was younger than Lucy but they made him a decade older.

  • inspectormaws J (@inspectormaws) reported

    @PrimeVideo how do I stop the football stream stuttering on android tv. I can’t lower the quality. No issues with any other provider. Very poor

  • topdeckofthebus onlytony (@topdeckofthebus) reported

    @PrimeVideo your streaming of the lei v lfc football is nowhere near normal quality let alone HD, why's that?

  • Jay_P_M John Morgan™ 💙 (@Jay_P_M) reported

    @Gethin76 @PrimeVideo I’ve never had an issue through my PS4 or Sky Q box.

  • Julie45983759 Julie (@Julie45983759) reported

    @PrimeVideo terrible coverage of the lfc match tonight

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @PrimeVideo your pictures are awful. Just not good enough for too class football. Painful watch.

  • foxmulder1969 Sir Lancelot (@foxmulder1969) reported

    Dear @PrimeVideo the image quality of your premier league football coverage is appalling. It’s grainy, constantly buffer/lags and has a ghost effect. Awful.