Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/03/2026 08:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMotril Playback Issues
United StatesChicago Buffering
United StatesAltoona Crashing
United StatesCordova Playback Issues
United StatesPalm Bay Sign in
United StatesNapa Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • angisfunnyish angismildlyfunny (@angisfunnyish) reported

    @Pink @PrimeVideo Aussies missin out-it's 1pm we at work

  • 420jetjaguar karens_ziti (@420jetjaguar) reported

    @PrimeVideo Why is prime app so terrible? I'm trying to watch Episode 1 of Chernobyl and the app is trying to get me to subscribe to HBO, even though I bought the season.

  • hamidul_cric Hamidul Khan حميد الخان (@hamidul_cric) reported

    Anyone else having problem with @PrimeVideo ??

  • CapitolPR_World CapitolPR (@CapitolPR_World) reported

    Watching this @PrimeVideo show @TheUGRailroadTV & maaan if this Cora don’t work my nerves.....

  • dilemmawhoknows dilemma (@dilemmawhoknows) reported

    This is a begging from my family, @netflix @hulu @PrimeVideo , they can't take anymore me talking about #SaveProdigalSon, please help them saving the show! #SliceNDice

  • Jrstrimbus mallgoth10&baum (@Jrstrimbus) reported

    @PrimeVideo can’t help but notice y’all haven’t fixed the absolute garbage audio in @InvincibleHQ show yet. Gotta say, pretty weird and not chill at all. How was it acceptable to stain a near perfect show with this garbage sound design? Please explain. In closing, figure it out.

  • SeymourButts300 Seymour Butts (@SeymourButts300) reported

    @PrimeVideo @MillaJovovich These movies are terrible.

  • TheNewUSA20201 The New U.S.A.2020 (@TheNewUSA20201) reported

    BEWARE (cont). (3) across this problem the best course of action is to notify Amazon by “tweeting” @PrimeVideo as well as @AmazonHelp they will provide you a VALID LINK to input the code from your tv to register…ALERT FRIENDS AND FAMILY!

  • NJs_Most_Wanted Brother Art 🇭🇹 (@NJs_Most_Wanted) reported

    @PrimeVideo your video quality is trash on Samsung TV why ******** do I keep buying movies from you went it looks like minecraft every time I try to watch

  • MertCem190 Musa Cem Arden (@MertCem190) reported

    @AmazonStudios @PrimeVideo God help me. I am in a difficult situation, my brother, I am in financial difficulties, I cannot sleep at night. Help me please please please please please @elonmusk

  • motoKIhe Motoki (: (@motoKIhe) reported

    prime video is not working ..😐#PrimeVideo #primevideodown #bruh @PrimeVideo

  • stolen_customer 💔 (@stolen_customer) reported

    @PrimeVideo Hi! Need help with my account, I signed up to try you subscription but When I logged in by my smart tv the Arabic subtitle is not an option, it is when I login using my phone or my laptop but not on the smart tv

  • MendonzaGavin Gavin Mendonza (@MendonzaGavin) reported

    @OnePlus_IN @OnePlus_Support Where's the widevine L1 support for the oneplus 7t??? It used to have it but now its L3. When are you gonna fix this issue? I can't watch anything on @PrimeVideo that's HD or HDR. Please resolve this ASAP. The oneplus 9r and the oneplus 6 have it

  • Alagai Alagai 🇺🇸 (@Alagai) reported

    @GPerisian @StumpyTheRogue @PrimeVideo It doesn't help a persecution narrative, to think every topic has to be about one's own in group.

  • Hendy_NE Hendy (@Hendy_NE) reported

    How did some of these movies shown on @netflix and @PrimeVideo even get released?? The acting is awful to say to the least. There's too much of this ****, and amazon expect you to pay a monthly fee aswell as over £3 to rent this naff.

  • alexisacow Alexisacow #Black lives matter (@alexisacow) reported

    @edtofe01 @PrimeVideo @MillaJovovich We like them, regardless of how God awful they were.

  • TheRealAlWesker Mayor Wesker #BLACKLIVESMATTER (@TheRealAlWesker) reported

    @one_big_boss @PrimeVideo It's honestly a waste of breath trying to speak truth about these GOD AWFUL "films" in a space like this, because there are SOOO many misinformed/disillusioned people here that somehow "loves" these movies to the point where all logic is abandoned COMPLETELY!

  • Scozy01 Matt Scocozza (@Scozy01) reported

    @PrimeVideo This guys is such a ****** virtue signaler. He causes more issues then anything else

  • poojasachan11 pooja sachan (@poojasachan11) reported

    @PrimeVideo Worst application Whenever I try to watch series or movie it's shows black screen ...

  • awmannes ThePhantomMannes (@awmannes) reported

    Also cancelled my @PrimeVideo because I never use it and they're an awful company. I'm feeling good about things.

  • Harshal29621582 Harshal Chaudhari (@Harshal29621582) reported

    @PrimeVideo I have Amazon prime subscription but still advertisement create trouble while playing any video. So what is advantage of Prime member???

  • asexualflower Marcy Webb (@asexualflower) reported

    @JamieMovie @PrimeVideo Terrible decision, **** Disney for doing this

  • Prakazkr Prakash Kumar Sah (@Prakazkr) reported

    @PrimeVideoIN @PrimeVideo Why there is so low audio output in your every video. I am using 100% of my TV volume despite of which audio is so low. If I use 100% of volume for playing YouTube then my neighbours will call the police. You can now imagine the quality of your audio.

  • mullen_kj KJMullen (@mullen_kj) reported

    Dear @PrimeVideo why are you advertising that I can watch this show Solos? It is giving an error message 😒....

  • Mrcarder1 katsu (@Mrcarder1) reported

    @PrimeVideo @MillaJovovich That’s crazy because those movies were ******* terrible. Like someone died for that garbage and that’s really depressing to think about

  • Starlight_David ◊ David.Christians.✭ 📡 Star.Light ☆ ² ° ✧ (@Starlight_David) reported

    @PrimeVideo What is this all about ? "The mezzanine file contains video and audio streams with durations that differ by more than 2 seconds. Please submit a new file." An you expect to land for "BLUE ORIGINS" This can't be measured up right with NASA ? How do you fix this ?

  • aseemtuli Aseem Tuli (@aseemtuli) reported

    @PrimeVideo having a nightmarish time trying to log into my a/c OTP not getting delivered on my @JioCare number in India. Jio says its a problem that Amazon should solve. I’m stuck like a ping pong ball b/w two giant companies who can’t make it work, and I’m being billed for it.

  • theonemcp mcp #SaveProdigalSon #NetflixZNation 🇪🇺 (@theonemcp) reported

    Wondering if it would actually help the cause, when I watch #prodigalson @PrimeVideo for me it is the only way to enjoy the show #SaveProdigalSon #SurgeonHouseCalls

  • The313Gentleman Curtis Peterson (@The313Gentleman) reported

    I never rant like this @PrimeVideo but I am literally at the end of the series and my work shift and finishing this would have been an epic night

  • J_bynder Jason (@J_bynder) reported

    @RottenTomatoes @PrimeVideo. You are the worst at promoting your material.