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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Reading Playback Issues 5 minutes ago
Fréjus Crashing 5 minutes ago
Campinas Playback Issues 2 days ago
Paris Buffering 3 days ago
Paris Playback Issues 3 days ago
Montpellier Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

  • shegal7
    sgalanty (@shegal7) reported

    @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.

  • LoweSyrenity
    Truth (@LoweSyrenity) reported

    @PrimeVideo @GalGadot ….You know what usually I’d say anything with Gal Gadot is going to be terrible, but I’ll give it the benefit of the doubt and see it.

  • Take_Niggasaki
    Takeshi Niggasaki (@Take_Niggasaki) reported

    @PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.

  • StickVeryGood
    Ostrich Bludgeoner (@StickVeryGood) reported

    @BallerToy1327 "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." Take some notes, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • S4veTheSh0w
    #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported

    The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • sdrawkcab44
    censored (@sdrawkcab44) reported

    @StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

  • cantshaddaup
    Byrdie (@cantshaddaup) reported

    @paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.

  • Se7enEvilMuffin
    EvilMuffins (@Se7enEvilMuffin) reported

    @A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • acardnal
    acardnal (@acardnal) reported

    @AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • bindureybindu
    bindurao (@bindureybindu) reported

    @PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN

  • wennyxz
    wenny (@wennyxz) reported

    @PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰

  • den_ster
    Armchair Commentator (@den_ster) reported

    Oh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS

  • tarikpeterson
    Tarik (@tarikpeterson) reported

    Watching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.

  • Stretch__44
    Stretch44 (@Stretch__44) reported

    @daniel_dias @mastersmovie @PrimeVideo T minus 5 hours till I'm out of work so I can get it and watch it about 100 times.

  • SandyLender
    Sandy Lender (@SandyLender) reported

    @AmazonMGMStudio The moment I've been waiting for is the one where someone at @AmazonMGMStudio @PrimeVideo steps up to a microphone and says, "We apologize for the recent error, but we're reinstating the wildly popular Stargate IP with its broad audience." #SaveStargate

  • jay_onte_long
    Ja’tari (@jay_onte_long) reported

    @PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @Ermandgard Instead of fixing anything @PrimeVideo decided it’s better to just pull all the Stargate movies! New fans isn’t the “fix” you think it will be @AmazonMGMStudio !! It’s time to #SaveStargate and #FireFetter

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • coturner1
    Colin (@coturner1) reported

    @PrimeVideo Yes it does #SaveStargate but you can fix it!!!

  • monetfun
    Rachel 🏳️‍🌈 (@monetfun) reported

    @hanwaddingham @PrimeVideo That is my plan when I get home from work