Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/25/2025 11:45

November 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSanger Playback Issues
United StatesNarvon Sign in
United StatesPeoria Crashing
United StatesReno Buffering
United StatesLouisville Buffering
United StatesNorfolk Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffsnowman Geoff Snowman (@geoffsnowman) reported

    @anon_opin The new @PrimeVideo home screen is just awful.

  • rylan22786 Rylan22786 (@rylan22786) reported

    The ancients, the technology, and the characters all help to make this place so special. These are exactly the reasons why @PrimeVideo needs to make a new in-canon Stargate series. #GoauldTime #WeWantStargate

  • TimJY pelvic flora & fauna (@TimJY) reported

    @PrimeVideo, several episodes of @emmerdale are missing from @BritBox_US channel, can you fix it? I think it’s from irregular airing schedule during World Cup.

  • murchiston jj ⌛️💡🔭 (@murchiston) reported

    @JeffBezos any chance you could fix the @PrimeVideo eternal buffering issues please, so we can enjoy watching @ThePeripheralPV without constant interruptions?

  • StevenF77364719 virus free (@StevenF77364719) reported

    @PrimeVideo @eizamusica Absolute nonsense film. Worst thing I’ve watched in years. Avoid! 👎🏼

  • HariomS43331676 Hariom Sharma (@HariomS43331676) reported

    Hi @PrimeVideo I can't log in to my prime account. please help.

  • ScottSt007 Scott Starr (@ScottSt007) reported

    @PrimeVideo How come I can't get any Prime Videos to work unless it's after midnight, PST?

  • timtation123 Timbob 🔥🌹🦺🍷🌻✊🤔🌎🍸✌️🔭🪐🛰🏫🏈🏀 (@timtation123) reported

    @PrimeVideo I’ve never come across a professional company that uses “y’all” in a sentence. Never give out your information on #Twitter especially if they are asking. This has #redFlags, with a blue check mark, written all over it. If you have an issue go to Amazon.

  • Archers_Double Joel Simons (@Archers_Double) reported

    @PrimeVideo Your free to watch Prime Video sucks eggs. Movies that are decades old you have to pay for? It doesn’t work for me on SSDI fixed income. You should rethink your business model. Doesn’t Amazon have billions in revenue? You’d get more subscribers with a better free2view offering.

  • moyi685 Top shotta nuh miss 🇭🇹 🇵🇦 (@moyi685) reported

    @PrimeVideo @eizamusica Omg I saw this on JetBlue. This movie sucked so bleeping bad geez Louise with all due respect but man this movie was awful

  • WoTDaAdaptation What the Adaptation! Our Current Show: THE SANDMAN (@WoTDaAdaptation) reported

    Dang @PrimeVideo! The "X-Ray" for THE EXPANSE 3.10 "Dandelion Sky" is messed up. It's mostly a timing issue. Displays info for scenes minutes before the point it is displaying at, and not entirely accurate to the scene (extra characters listed that were not in the scene).

  • TanishConsulta1 Tanish Consultancy (@TanishConsulta1) reported

    @thesuperroyal @PrimeVideo He is having ego issue that's why he is not accepting the real truth...We are having more than 135 cr. Population and only best 11 are playing there but he is not best Team management should think to give him rest.

  • A1_Boss_sauce Juan Thicc (@A1_Boss_sauce) reported

    @PrimeVideo @eizamusica This was the most pointless *** movie…I started it and didn’t realize it was A Bay film and I was like wait a minute why is everything exploding and I googled it and was like ****. my. life. Worst part is I paid $5 to see it…

  • maryjowicket Mary Jo Valletta (@maryjowicket) reported

    @PrimeVideo The change is the Amazon prime made a few months ago are awful

  • some_playboy Tarzan (@some_playboy) reported

    Finding out that @PrimeVideo is doing #GodofWar series is one of the worst things I’ve heard all year. @HBO should’ve grabbed it.

  • timtation123 Timbob 🔥🌹🦺🍷🌻✊🤔🌎🍸✌️🔭🪐🛰🏫🏈🏀 (@timtation123) reported

    @PrimeVideo I’ve never come across a professional company that uses “y’all” in a sentence. Never give out your information on #Twitter especially if they are asking. This has #redFlags, with a blue check mark, written all over it. If you have an issue go to #Amazon.

  • SugamSaju Sugam C Saju (@SugamSaju) reported

    @thesuperroyal @PrimeVideo This chutiya is worst than 40 years old players

  • An_UnknownGuy Veenus Tyagi (@An_UnknownGuy) reported

    I am not watching this ****. #INDvsNZ @PrimeVideo You made watching experience a Treet. Good work.

  • Guccigu50988726 Goebdo ☦️ (@Guccigu50988726) reported

    @isntclair @PrimeVideo I’m asking honestly, are you ok? Trouble at school? Don’t fit in? Find it hard to communicate with people IRL?

  • ScoobyGoose Gustavo J. Valdez (@ScoobyGoose) reported

    @PrimeVideo Tessa Thompson is probably one of the worst actresses of this generation

  • Ebouhn Jason Stahl (@Ebouhn) reported

    @SMdhushanka1 @LOTRonPrime @PrimeVideo I appreciate your wanting the show to be good, and if you like it, I envy you. I truly do, because I just can’t bring myself to like a show that has abhorrently broken some the most beloved characters in the fantasy genre

  • kizentheslayer Smashface McPunch (@kizentheslayer) reported

    @boss_toys1 @PrimeVideo The problem is marvel keeps combining story’s instead of focusing on one. L&t combined one of the best Thor stories(god of thunder) with one of the worst (lady Thor). Ragnarok gave is a bastardized version of planet hulk.

  • rpaulseymour rps (@rpaulseymour) reported

    @PrimeVideo your colleagues in Thailand at @primevideoth are doing a horrible running your servers. Buffering noise lowers full stops. 500Mbit connection. All your competitors do better. See my tweet. Fix your region.

  • vinuuvinesh1809 Vinuu Vinesh (@vinuuvinesh1809) reported

    Why Varaha Roopam original Song still not uploaded in Prime? Is there any issue to do that? @PrimeVideo @shetty_rishab #KantaraOnPrime #VarahaRoopam

  • 007taff Tracey J (@007taff) reported

    @PrimeVideo how do I contact for help subscribing

  • PETRUVIANPUSSY CodeLyokoForehead & Brazilian Bussy (@PETRUVIANPUSSY) reported

    @PrimeVideo Terrible movie that was a waste of production money.

  • bonnieclark Bonnie Clark (@bonnieclark) reported

    @PrimeVideo @WesleyStudi Stop your virtue signaling and get to work making better movies.

  • Philidor223 Philidor (@Philidor223) reported

    @PrimeVideo been trying to get your app to work on my @Roku tv with your customer service for 2 hrs now. who would have thought your dev team was so ****** it couldn’t figure out how to play a video. absolutely impressive, will be canceling.

  • eltrucker87 Manny (@eltrucker87) reported

    @MightyThor_LC @PrimeVideo The movie was terrible though.

  • iCANTTKUSRIUSLY ******** Vonwrongpantzypantzy (@iCANTTKUSRIUSLY) reported

    @PrimeVideo Seriously. Fire your social media team. I will work for cheap and do much better.