Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/25/2026 13:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Crashing
United StatesBuena Park Playback Issues
United StatesBig Lake Sign in
United KingdomSunderland Playback Issues
United StatesBluffton Playback Issues
FranceAulnay-sous-Bois Crashing
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AmberA345 Amber Allen (@AmberA345) reported

    @Krix08Rix @amazon @PrimeVideo My quality improved drastically once I exited the app and returned.

  • TarHeel_Kid704 B.A.D. (@TarHeel_Kid704) reported

    @ValenciaCCT I have an Apple TV and have absolutely no streaming issues when I stream live games on ESPN+ & YouTube Tv but this game on @PrimeVideo is terrible!! I know it’s not my internet either

  • NorthlandTim DAMGÅR (@NorthlandTim) reported

    Herbstreit is awful. Please fire him @PrimeVideo

  • Skyesshadow Z-Teezy (@Skyesshadow) reported

    What is up with Amazon Prime Video? Come on man! Fix y'all stuff! Can't even watch the game cause voices don't line up with the plays and its all fuzzy! Come on #NFL and #PrimeVideo !

  • Kelly_MY82 Kelly (@Kelly_MY82) reported

    @PrimeVideo I had to dust off my twitter to come complain about your terrible quality. Shame on @NFL for allowing this

  • Kilted_Cremil Cremil (@Kilted_Cremil) reported

    @psilynt @LOTRonPrime @PrimeVideo No the issues really is the complexity of rigging aloft a light wind would turn it into a tangled mess. Also the weight of additional spars the masts need to be much bigger to hold it aloft.

  • jdallen82 Jason Allen (@jdallen82) reported

    @PrimeVideo can you fix your stream already?

  • 41RhymeStones Hard Pill to Swallow (@41RhymeStones) reported

    @NFL Oh so not only do we have to pay for @PrimeVideo and the bad quality, but in order to watch the game we have to purchase NFL+, while you show an older game on @nflnetwork, the station you showed TNF games on for the last 2 years. Wow! ******** and greedy move yall.

  • TermStayRes Terminate and Stay Resident (@TermStayRes) reported

    I stream pretty much everything and I have a 1gb fibre connection. Fubo, Hulu, Disney+. This Tuesday night football game exclusively on @PrimeVideo is by far the worst quality stream I’ve ever seen. This is CGA quality image on a 4k tv.

  • Laquetuph Laquetuph (@Laquetuph) reported

    @sammycoverz @JeffBezos Go ahead, cancel it. Then watch it for free on Twitch like the rest of us. It's on a channel called "PrimeVideo" and its free. Quality isn't bad as long as your internet isn't terrible.

  • 100CrystalClear Crystal (@100CrystalClear) reported

    @nfl @PrimeVideo I have MAJOR issues with the #ThursdayNightFootball broadcast. First, the rewind and fast-forward capabilities are EXTREMELY limited- as in, only a few minutes available either way. Second, there's no way to record the game if, say, I have to work that evening.

  • ryanculver The Honesty Broker (@ryanculver) reported

    @PrimeVideo get your **** together on the stream quality. Unthinkable you’d roll out another horrible quality video stream after your well publicized issues last week. Yikes

  • EdenfieldJax Edenfield (@EdenfieldJax) reported

    @PrimeVideo get your **** together. Streaming quality for TNF is worse than last week!

  • nberrian619 Nathan (@nberrian619) reported

    Anyone else having trouble watching Thursday night football? I’m using a fire stick and watching on prime. Shouldn’t be an issue. But all it does it freeze up the video and I have to exit and restart ever 2-3 minutes. @PrimeVideo and @amazonfiretv about to lose a viewer.

  • armiller33 Andrew Robert (@armiller33) reported

    @PrimeVideo is seriously the worst streaming service for football. Dreading watching football on this all season.

  • BFUCKINGY Brandoooo (@BFUCKINGY) reported

    @NFL @PrimeVideo I found a solution use the Twitch app and cast it to your tv no problems

  • PFTPMPosse PFTPMPosse 🇺🇦 (@PFTPMPosse) reported

    Come on @PrimeVideo & @NFLonPrime—fix this horrible & worst-in-class REW/FWD feature for #TNF (or lack there of tbh)! Its pathetically bad! #PFTPMPosse

  • kcgreen18 Jay Williams (@kcgreen18) reported

    @PrimeVideo @NFL This choppy video experience is bad. Two weeks in a row with issues. Please figure it out.

  • dcompton1962 Dan Compton (@dcompton1962) reported

    It’s very hard to watch a football game when it is pausing to stream every few minutes. Anyone else have this problem? I might have to skip Thursday Night football the rest of the year. #PrimeVideo #NFL #NFLTwitter

  • PatrickM1007 PatrickM1007 (@PatrickM1007) reported

    @PrimeVideo @NFLonPrime the quality of this stream is terrible. To make this exclusive on a choppy service is a poor decision

  • YogaMilf1 YogaMilf1- 32k (@YogaMilf1) reported

    @lykstra @JeffBezos @PrimeVideo It’s TERRIBLE

  • Manmythlegendtt Old time Chiefs Fan and a left leaning Independent (@Manmythlegendtt) reported

    @LanceTHESPOKEN @PrimeVideo Yeah mine is amazing. No issues. It has to be an internet company issue. I'd guess maybe reboot ? Hope it comes in better for ya.

  • THEnicwebster Nico (@THEnicwebster) reported

    Wow @PrimeVideo #ThursdayNightFootball coverage is awful. Blurry af! The words are ahead of the picture so you hear what happens from the announcer before you see it. Amateur hour. I cant watch this anymore. 👎🏻👎🏻👎🏻

  • Bwoody123 Brian Wood (@Bwoody123) reported

    @NFL The digital feed on @PrimeVideo is terrible. Need to fix it!!!

  • Badlee1122 Brooks Lee (@Badlee1122) reported

    @PrimeVideo please fix your very awful picture quality on your nfl football streams. Week after week it's been bad. Not everyone has this issue, but you have enough complaints. It's not my internet it's not my tv it's you. Please fix!

  • bigmalie Malachi Martin (@bigmalie) reported

    @PrimeVideo this stream quality for the Thursday night football games is atrocious.

  • jayhosaphat Jay Stokes (@jayhosaphat) reported

    @PrimeVideo Good Evening !! I have tried to watch the NFL the last two Thursdays and there has been “buffering”/delay issues. Not sure if others are having this. I switch to @YouTubeTV and no problems. So I don’t think it is my internet feed. Anyway passing feedback along. @NFL

  • Leg0pc Leg0 (@Leg0pc) reported

    @Not_Al_Secord @dabearsblog @PrimeVideo Yea, I have fiber with 750mb down. It isn't the internet. It's their cheap terrible routing.

  • DJSBurgh DarrenIronLion (@DJSBurgh) reported

    Please get The NFL off @PrimeVideo This is abysmal. Awful streaming

  • GenXzeroX GenX (@GenXzeroX) reported

    @DJSBurgh @PrimeVideo What’s the problem?