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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 6: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Portland Crashing 5 hours ago
Dos Hermanas Crashing 8 hours ago
Goslar Buffering 8 hours ago
Dundee Sign in 12 hours ago
Township of Evan Playback Issues 12 hours ago
Neufchâtel-Hardelot Video Quality 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @4wMta @InvincibleHQ @PrimeVideo And? What is the poin of it with low level of animation quality also PNG animation it feels like one punch man lol

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • SL_9009
    SL_ (@SL_9009) reported

    @PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • officialkudy
    ᴋᴜᴅʏ (@officialkudy) reported

    @PrimeVideo Please i have a problem need help on my login details.

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • GonaniTemcozo
    Gonani Temcozo (@GonaniTemcozo) reported

    @Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?

  • Acceleratedfts
    richruffjr (@Acceleratedfts) reported

    @PrimeVideo Just to let you know, your NFL productions are terrible, your NBA productions are worse. Life long Celtics fan here and you’ve made this game almost unwatchable.

  • TonyRobert96495
    Tony Roberts (@TonyRobert96495) reported

    @NBAonPrime @PrimeVideo Terrible broadcast

  • itsmark4you1
    itsmark4you (@itsmark4you1) reported

    @celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful

  • BeatsByX_
    Xavier (@BeatsByX_) reported

    @amazon @PrimeVideo FIX ITTTTTT

  • bedlambunch
    Bedlam Bunch 🅾️🙌🏻🤠 (@bedlambunch) reported

    @JoelXLorenzi Lovely (if necessary) it’s on Prime. I may need to get tickets then… @PrimeVideo looks like it’s being broadcast from the moon, @NBA fix it please. 🙏

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • CWHager
    Collin Hager (@CWHager) reported

    Who is this idiot calling the @celtics game on @PrimeVideo? He’s awful

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • mdc2363
    mark (@mdc2363) reported

    These @PrimeVideo @NBA announcers for the Sixers game are hilariously terrible

  • MomoKodopolis
    Momo Kodopolis (@MomoKodopolis) reported

    @PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • UncuredAmbition
    Sir Alexander (@UncuredAmbition) reported

    @PrimeVideo why every game I watch on here buffer

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • RealTubButter
    TubButter (@RealTubButter) reported

    @PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.

  • hotchknsandopls
    ath1337 (@hotchknsandopls) reported

    Are @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.

  • NoahRSnyder
    Noah Snyder (@NoahRSnyder) reported

    I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing