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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Auray Playback Issues 7 hours ago
Charlotte Buffering 24 hours ago
Belleville Sign in 1 day ago
Toronto Buffering 1 day ago
Canyon Lake Buffering 1 day ago
London Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NickMurphy_8
    Nick Murphy (@NickMurphy_8) reported

    @Bgordo92 @NASCAR @PrimeVideo You don’t have to record it automatically does. Also you most certainly can pause, rewind, leave the app and pickup where you left off. This sounds like user error and internet issues.

  • orangegetter
    Ellie 🇵🇸 | GO3 SPOILERS (@orangegetter) reported

    ******* **** quality of @PrimeVideo ’s “best quality” downloads or is that just me? I'm not even watching on a big screen, shouldn't be too hard to get decent quality and not a disgusting mess of pixels whenever characters move too fast 🤧

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    @PrimeVideo Think about it. You're losing millions in lost subscriptions every day because people want to play-video and play-video just doesn't work a portion of the time. I'm cheap, and I can fix that issue.

  • dennyhater11
    DENNYHATER11 (@dennyhater11) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue all night, maybe you should be bitching at spectrum or Verizon or whoever your internet is through

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @Bgordo92 @NASCAR @PrimeVideo No problems here. You need a better internet connection.

  • Aaron09863744
    Aaron A._YT (@Aaron09863744) reported

    @Bgordo92 @NASCAR @PrimeVideo U must suck *****, if that's what u were seeing, no one else had that issue

  • Gary_origGMW
    Gary (@Gary_origGMW) reported

    @familybaptisttn @NASCAR @PrimeVideo You need better internet that isn’t a prime or NASCAR issue.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • Mike_R757
    Mike Rutkowski (@Mike_R757) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues on my end. Could be your internet, no shade.

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

  • JoeKimray
    Joe Kimray (@JoeKimray) reported

    The difference in coverage tonight by @SportsonPrime is night-and-day compared to other networks. Great camera work - they cover the entire field - storytelling is impactful - and not a lot of inane chatter. Really wish Prime could have the entire season. #nascar #primevideo

  • 3dwhit88
    Daniel W (@3dwhit88) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.

  • msplatinum78
    Melissa Seekins (@msplatinum78) reported

    @Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?

  • Irina_Lmkn
    Irina (hate go3) (@Irina_Lmkn) reported

    @RoroCumpli @GoodOmensPrime @PrimeVideo world is broken

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @familybaptisttn @NASCAR @PrimeVideo watching on my computer, no issues with quality whatsoever

  • HarrissRh
    Robert Harriss (@HarrissRh) reported

    @Bgordo92 @NASCAR @PrimeVideo Ive had no problems even in a heavy thunderstorm im under, sounds like your internet sucks ***

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • TheClayMorgan
    You Know. (@TheClayMorgan) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race

  • DavyVFL
    Uncle Davy Crockett (@DavyVFL) reported

    @Bgordo92 @NASCAR @PrimeVideo Literally no problem here, you absolutely can pause the broadcast, you’re just a boomer who doesn’t have good internet.

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • k8z71
    daniel copeland (@k8z71) reported

    @familybaptisttn @NASCAR @PrimeVideo I have had not one issue with prime.

  • AllisonStrull
    Allison Strull (@AllisonStrull) reported

    I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!