Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 16: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville
|
Video Quality | 40 minutes ago |
|
Georgetown
|
Video Quality | 40 minutes ago |
|
Natick
|
Playback Issues | 1 hour ago |
 Montréal
|
Sign in | 1 hour ago |
|
South Lake Tahoe
|
Crashing | 2 hours ago |
 San Fernando
|
Buffering | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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The D Man 🇺🇸 (@dstedham511) reportedWhat good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo
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Michael Scott (@MichaelScottDM0) reportedAmazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT
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Dec Ditko (@DecDitko75) reported@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
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TheUntouchable (@T_Untouchable7) reported@MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?
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Bilary Hanks (@phinesseandherb) reportedEvery single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf
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ChainMech (@basedbrett888) reported@VivaLaStool @PrimeVideo @AmazonMGMStudio Desperately doing anything that requires no work.
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Andi Caulton (@AndiCaulton) reportedJon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.
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Adam Vender (@avender00) reported@AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.
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lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported.@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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Stevø (@_Steve_B_) reported@38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!
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Lovelydeneen (@Lovelydeneen) reported@Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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joniandpeter (@joniandpeter) reported@therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo
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Thiago de Lemes 🇪🇪🇧🇷🇪🇪 (@ThiagodeLemes) reported@PrimeVideo The actor David is terrible
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Henry of Skalitz (@a1eyemonsta) reported@FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.
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Dfischsucks (@dfischsucks) reported@SportsonPrime @PrimeVideo These announcers are terrible.
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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GxLxGL (@GxLxGL) reported@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
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Sanna865 (@sanna865) reportedDid something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo
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EGC (@EGCIV) reported@PrimeVideo your stream is terrible.
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Ya boi (@TheeMightyyThor) reportedFix the got damn audio @NBAonPrime @PrimeVideo
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Trojan Conquest (@TrojanConquest) reported@mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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Sad Clown Chair (@Pumpkin1159) reported@PrimeVideo Is it going to as terrible as the last one
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MrKleen (@MrKleen15) reported@reviewsdino2 @PrimeVideo Yeah well they couldn't help but inject woke bullshit into that as well.
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Delightful Derek (@CricFootTenCine) reported@clayyytonbigsby Not only the content library, their UI, Ads everytime if you open live sports before beginning the stream even though u r a premium subscriber, Lag b/W Audio Video in Live Streaming Sports Content. @PrimeVideoIN @PrimeVideo was good now facing the same issue across all devices
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Shannon Davidson (@LosShananiganz) reported@PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene
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Ernest of Borgnine (@ACK2069) reported@PrimeVideo Thank God it's over. The last season was terrible woke nonsense.
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Christian Gonzalez (@conzalez94) reported@AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life