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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 1: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
York Buffering 29 minutes ago
Ciudad Apodaca Video Quality 4 hours ago
Sterling Heights Buffering 6 hours ago
Orlando Buffering 1 day ago
Jordan Video Quality 1 day ago
Ware Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • yeetusjeetus
    Yeetus Jeetus (@yeetusjeetus) reported

    @PrimeVideo Season 5 is the worst yet.

  • ChefDozy
    OKC ARE TERRORISTS (@ChefDozy) reported

    @NBAonPrime @PrimeVideo Fix your ******* website wtf

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • GtfoZ27
    **** (@GtfoZ27) reported

    @HypeFawx @Easelm @PrimeVideo One time would have been funny but just about every other episode is haha look at what these freaks get off to. The overplayed that hand. People criticized the ant man in the **** thing, I didn't, finally a production did it, but the rest is tired. Thats my issue with the humor

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @ThatAverageMans @InvincibleHQ @PrimeVideo Lmao did you really think those animators work for free? Invincible no passion bruh jjk, csm have a passion people that working on it also they have TIME unlike invincible that is the reason the animation of those show is just beyond cinema.

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • ktk8956
    Blu. (@ktk8956) reported

    @mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.

  • Newsbreaker_PL
    Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported

    @NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.

  • 2KMVP
    Dani Rojas (@2KMVP) reported

    Ok @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • JohnLPitts
    The John L. Pitts Initiative (@JohnLPitts) reported

    Hey @PrimeVideo, how exactly will the “overlapping” @NBA playoff games work tonight? Split screen?

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • Fraze_Haze
    Myth (@Fraze_Haze) reported

    @InvincibleHQ @PrimeVideo Demon slayer, chainsaw man, Jujutsu kaisen animation is godlike with their budget how the hell your show with higher budget still have png in it and low quality animation? Take more time and use budget for more staff and animators like come on...

  • shanicucic96
    shan (@shanicucic96) reported

    There is always a “if only” in the back of my mind If only we launched the token earlier If only I didn’t get fooled by certain people/entities If only I planned for a worst case But atleast i don’t have a “if only” for not launching cinefi. Sold one to @PrimeVideo post theatrical Sold another to a top OTT platform as well And now with our #3 with a top actor We are breaking barriers in web 2 (as a web 3 native product) in our own way. Easily the product with the “best risk adjusted return with no/limited hack probability”

  • RealTubButter
    TubButter (@RealTubButter) reported

    Anyone else having @NBA audio issues with @PrimeVideo ? Announcers are only coming out of the right speaker? Still getting crowd noise in left speaker?

  • _DPH1922
    DP H (@_DPH1922) reported

    These @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.

  • AroraVanshikaa7
    vanshika arora (@AroraVanshikaa7) reported

    @LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.

  • meeeyyy1
    HomeMey (@meeeyyy1) reported

    @PrimeVideo hey friend im having issues with not seeing the orlando game live right now what do i do

  • CWHager
    Collin Hager (@CWHager) reported

    Who is this idiot calling the @celtics game on @PrimeVideo? He’s awful

  • BobbyB109975827
    Bobby B (@BobbyB109975827) reported

    @Hendrick9Team @PrimeVideo Awful

  • NoahRSnyder
    Noah Snyder (@NoahRSnyder) reported

    I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing

  • NickCaraviello
    Nick Caraviello (@NickCaraviello) reported

    These announcers on @PrimeVideo are incredibly awful. Is this the first time they ever called a game?

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • SL_9009
    SL_ (@SL_9009) reported

    @PrimeVideo It’s comedy and satire. When people interpret this as ****, I wonder who has the real issue

  • CrossingofBlood
    Vader (@CrossingofBlood) reported

    Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing

  • Karwendell
    ccmbr (@Karwendell) reported

    @NBAonPrime @PrimeVideo Houston, we have a problem...

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo fix your video quality! Get the NBA games out of there!

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!