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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Farmville Crashing 11 hours ago
Santa Clara Sign in 11 hours ago
Boerne Buffering 12 hours ago
Tulsa Crashing 12 hours ago
Cibolo Sign in 12 hours ago
New Braunfels Crashing 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Terrible service

  • UM__Wolverines
    〽️🏆〽️🏆 (@UM__Wolverines) reported

    @PrimeVideo FIX THE ******* VIDEO ON THE PISTONS/CAVS GAME. THIS IS PATHETIC.

  • PastorToddJ
    Todd Johnson (@PastorToddJ) reported

    @PrimeVideo is the worst platform for sports. Someone please intervene.

  • Prakher31501471
    Prakher (@Prakher31501471) reported

    @PrimeVideo today I am watching Citadel. The prime videos stops every now and then buffers all that. And you are trying to child High but going at free first you should match the quality of Netflix then you can charge the same amount.

  • AustinTarbox
    Austin Tarbox (@AustinTarbox) reported

    @NBAonPrime @PrimeVideo This video quality is horrible goes in and out feel like I'm watching a box screen in 2004

  • etherealelain
    ~ (@etherealelain) reported

    @lovedyoutruly @PrimeVideo i thought so too!!! i was going to at least watch the first episode tn but nvm. i'll just watch it tomorrow night after work </3

  • WadeEian
    it get like that fr. (@WadeEian) reported

    @PrimeVideo I just paid my membership 2 days ago my **** should be up and running no problem wtf is going on!

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Turns out deleting cookies solves the problem for anyone else having the same problem

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • d09is
    ۟ (@d09is) reported

    That Off Campus was genuinely terrible + the Garrett boy isn’t even handsome + the acting was tubi and I’m sorry they put this out on my birthday ?!!!! You’re going to hell @PrimeVideo

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • GaryBazel
    GaryBazel (@GaryBazel) reported

    @TheRealAnjrue @amazon @PrimeVideo Same here. What’s up with this. My LG TV doesn’t have this issue. Just google Hisense ?

  • 80_underground
    Underground Man 80 (@80_underground) reported

    @NBAonPrime @PrimeVideo Are you gonna have this same chick calling the game as is calling it tonight? This is terrible...

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • LosVarzeiros
    Los Varzeiros (@LosVarzeiros) reported

    @PrimeVideo Episode 7 is terrible. The last season is very bad.

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • jesse_holstein
    Jesse (@jesse_holstein) reported

    @TheMasterOfLuck @PrimeVideo Even a blank check can’t fix bad writing

  • mikedeisenberg
    Michael (@mikedeisenberg) reported

    @PrimeVideo your nba service SUCKS! TERRIBLE. CONSTANTLY HAS BUGS AND REPLAY HAS MORE BUGS THAN A STREET MATRESS. I WISH YOUR SERVICE WOULD CRASH SO NBA WOULD NEVER LET YOU PLAY IT'S GAMES!

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo If only your **** app worked on pc, it works fine for a few days then says video unavailable, with no error codes and no way to contact. Literally worst streaming app I’ve ever used on a pc.

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @PrimeVideo GET YOUR SERVERS WORKING FOR ROLLING LOUD IM MISSING DON

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • BryantIbarra
    #.M_$! (@BryantIbarra) reported

    @PrimeVideo Fix your ******* ****