1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sarreguemines Playback Issues 12 hours ago
Bromley Playback Issues 13 hours ago
Aberfeldy Video Quality 15 hours ago
Melbourne Buffering 20 hours ago
Birmingham Sign in 2 days ago
Cagnes-sur-Mer Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Robrech5
    Robrecht (@Robrech5) reported

    Amazon, you absolute bastards! Canceling Stargate and leaving the greatest fanbase in the dust? That's colder than a Jaffa’s loyalty! We’re out here still dialing the gate for you. Fix this ****! Jaffa Kree! #SaveStargate @PrimeVideo

  • JenLRossman
    Jennifer Lee Rossman (@JenLRossman) reported

    @unioniseorion @AmazonMGMStudio @PrimeVideo They want to go back to work

  • Alakazou4
    Alakazou ⚜️ ⚜️ ⚜️ (@Alakazou4) reported

    @PrimeVideo That one way like canceling a great show to piss off the fan that would have help you to make money? #savestargate

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • _WimVDK_
    Illuminated Technologies - Wim Vandekerckhove (@_WimVDK_) reported

    @PrimeVideo It would be better for you to fix your bad decision and #savestargate

  • TheOberJan
    Jan (@TheOberJan) reported

    @AmazonMGMStudio @PrimeVideo Step 1 of reviving a franchise like this has to be gathering the fandom again and letting it bring in new people, not alienating it and showing that it's not worth sticking around. #SaveStargate and let @martingero finish his work!

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • hetch75
    Chillin in the Basement (@hetch75) reported

    So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @Reason_Will_Win @AmazonMGMStudio @PrimeVideo Their continued silence is honestly really childish. They had no problem announcing it to the fans. Had no problem claiming the fans weren't a large enough audience to continue, and yet, apparently have a problem with telling us to our faces #saveStargate

  • YoursTrulyMeme
    YoursTrulyMeme🐀 (@YoursTrulyMeme) reported

    @PrimeVideo Can I please work on invincible pretty please

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • Rich33Atx
    Not weird Austin guy (@Rich33Atx) reported

    @AmazonMGMStudio @PrimeVideo Fire that Blair guy and let the serious people get back to work.

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • CowboysLive2023
    CowboysForever (@CowboysLive2023) reported

    @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

  • __47sd
    SD (@__47sd) reported

    @PrimeVideo your UFC replay is ******* awful, cuts off at the start of round 4. What a ******* **** show

  • alleviattee
    piuw (@alleviattee) reported

    @PrimeVideo please do your work, i need charlie to meet his girl ASAP

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

  • Scott94920
    Scott D (@Scott94920) reported

    @PrimeVideo Not playing movies what's problem

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • arisighting
    ari✨|catch me in Canada (@arisighting) reported

    Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

  • Survive_thriver
    Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported

    @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate