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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Sydney Crashing 1 hour ago
Modesto Crashing 6 hours ago
Washington Court House Crashing 6 hours ago
Plainfield Crashing 7 hours ago
Kansas City Playback Issues 8 hours ago
Atlanta Buffering 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • GinaFraustro
    Gina Fraustro (@GinaFraustro) reported

    @ElisaT @PrimeVideo SAME!!!! I can get B&W on the app on my phone and switch to the app on my TV, but it switches to color when I click play. I don’t want to watch the color version! @PrimeVideo fix it!!!!!

  • Mattdormayne
    Mattdormayne (@Mattdormayne) reported

    @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

  • TDEAN2088
    Thomas Dean (@TDEAN2088) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had issues tonight

  • Commanders36
    The Jayden Show 🔥 (@Commanders36) reported

    This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • BuhleNdabambi1
    Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported

    @dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • mattbell211
    Mattbell21 (@mattbell211) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • MIKE_R_MARSHALL
    Mike Marshall (@MIKE_R_MARSHALL) reported

    @PrimeVideo FIX YOUR STREAM… it’s a digrace

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

  • jd1031
    JD (@jd1031) reported

    @PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.

  • cemshid
    Ozan (@cemshid) reported

    Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.

  • CapnSlipp
    Cap'n Slipp (@CapnSlipp) reported

    Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…

  • WayneReardon
    Wayne Reardon (@WayneReardon) reported

    @SHistorians @IndianaFever @PrimeVideo I have very little experience with video, but reckon I could do a better job than that. The cameramen and the producer are doing a terrible job. They obviously never played sport and don't know the "keep your eye on the ball" rule. As a viewer, I want to see where the ball is.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • IAMKM85
    Kyle Markowitz (@IAMKM85) reported

    @familybaptisttn @NASCAR @PrimeVideo Had zero issues, your watching experience is based off your internet connection. If they watched it im sure they wouldnt have a problem, they most likely have the best there is to offer.

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir

  • ChaseGRacing88
    ChaseG Racing (@ChaseGRacing88) reported

    @Bgordo92 @NASCAR @PrimeVideo I think that's a you problem dude. Get better Internet service.

  • JeffMeintzer
    Jeff Meintzer (@JeffMeintzer) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • junebug116
    Virginia (@junebug116) reported

    @Bgordo92 @NASCAR @PrimeVideo Well, I didn’t have any issues but I do know there are a lot of people pissed off because this was on prime if they can put the Daytona 500 and the Indy 500 on TV regular TV they can at least do this race on regular TV too

  • PorterTravis08
    Travis Porter (@PorterTravis08) reported

    @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

  • gracesaggie
    🦋 (@gracesaggie) reported

    @daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭

  • OscarJager07
    Oscar Jager (@OscarJager07) reported

    @Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub

  • SixSeisZes
    Ander (@SixSeisZes) reported

    @Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe

  • NickHolcomb
    Nicholas Holcomb (@NickHolcomb) reported

    @Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!