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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Charlotte Buffering 11 hours ago
Belleville Sign in 11 hours ago
Toronto Buffering 12 hours ago
Canyon Lake Buffering 14 hours ago
London Buffering 17 hours ago
Philadelphia Video Quality 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMakinbjyq
    Jeff Makin (@JeffMakinbjyq) reported

    @Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!

  • DonnieMeador
    Don Meador (@DonnieMeador) reported

    @Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.

  • MrHoosier_
    MrHoosier (@MrHoosier_) reported

    @Bgordo92 @NASCAR @PrimeVideo Haven’t had an issue… might be a you problem

  • GildedGroyper
    Gilded Groyper (@GildedGroyper) reported

    @familybaptisttn @NASCAR @PrimeVideo Check with your local internet service provider. Not a Prime issue.

  • datdude_Jcole
    gump jCole (@datdude_Jcole) reported

    @familybaptisttn @NASCAR @PrimeVideo Internet problem on your end pal

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @Bgordo92 @NASCAR @PrimeVideo Zero issues here.

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • HeckelLance
    Lance Heckel (@HeckelLance) reported

    @Bgordo92 @NASCAR @PrimeVideo I hate Amazon as a company but the broadcast has been fine all night. You have internet problems

  • spiritcrushr69
    Ultra PorkChop PHD. (@spiritcrushr69) reported

    @Bgordo92 @NASCAR @PrimeVideo i watched about 75% of it and had zero issues....

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • Madman_33X
    Anthony 🏁🏁 (@Madman_33X) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s your problem, I haven’t had a isssue at all since it started

  • msplatinum78
    Melissa Seekins (@msplatinum78) reported

    @Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • pastoratlabelle
    Dean Stewart (@pastoratlabelle) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues at my house. I don’t think your’s was NASCAR or Prime problem.

  • TheArchitect515
    TA515 (@TheArchitect515) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on an Xbox One (original) and a TV from like 2005 and having absolutely none of those issues.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • COSportsNut
    Andrew Justin (@COSportsNut) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

  • RebeccaHahn9
    Rebecca Hahn (@RebeccaHahn9) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like your internet or TV are having problems, not Amazon.

  • LeftTurnLogic
    Left Turn Logic (@LeftTurnLogic) reported

    @Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.

  • TheClayMorgan
    You Know. (@TheClayMorgan) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race

  • sean62921
    sean6292 (@sean62921) reported

    @familybaptisttn @NASCAR @PrimeVideo Yea I didn’t have those issues and also they were going to go commercial free for the last 50 laps fox and nbc will never do that

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • SuperNascarFan7
    SuperNascarFan88 (@SuperNascarFan7) reported

    @Bgordo92 @NASCAR @PrimeVideo you problem buddy

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

  • CGrizzy2
    C Grizzy Music (@CGrizzy2) reported

    @familybaptisttn @NASCAR @PrimeVideo sorry bub but that’s on your end connection wise. I’m sitting in western pa in heavy rain this whole evening and not a single issue that you seem to be having

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • JLRobertson264
    Jared from Texas (@JLRobertson264) reported

    @familybaptisttn @NASCAR @PrimeVideo I’ve had zero issues. Nothing blurry, everything is great.