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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Wrocław Crashing 10 hours ago
Paris Buffering 13 hours ago
Asheville Sign in 21 hours ago
Sydney Crashing 2 days ago
Modesto Crashing 2 days ago
Washington Court House Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • WheezinNugs
    Wheezin The Juice (@WheezinNugs) reported

    @PrimeVideo Except, as you know, it doesn't ****** work! Jus upload both versions or change the interface! It shouldn't be this difficult... 👎🏼👎🏼

  • Dave58Big
    Big Dave (@Dave58Big) reported

    @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

  • SJvrooms
    STURDY CREATOR (@SJvrooms) reported

    @familybaptisttn @NASCAR @PrimeVideo Bro get better stuff. I have the lowest internet in my area and a great tv and I have no issues

  • Buckeye102287
    T (@Buckeye102287) reported

    @Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.

  • DonnieMeador
    Don Meador (@DonnieMeador) reported

    @Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now

  • Sballard121
    Sballard12 (@Sballard121) reported

    @familybaptisttn @NASCAR @PrimeVideo Thats an internet issue not a prime issue, mine had absolutely zero issues at all but then again I have the fastest and highest internet offered through Verizon so its Definitely ur internet that caused the issue

  • NickHolcomb
    Nicholas Holcomb (@NickHolcomb) reported

    @Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • DegenAl1
    Degen Al (@DegenAl1) reported

    @PrimeVideo why can’t I watch Spider-Noir in black and white on my Fire stick? How ******** do you make stuff that doesn’t work on your own product. Fix your ****!!!

  • Captain94545652
    Rawhide (@Captain94545652) reported

    @eric_chopper @PrimeVideo They can't help themselves.

  • LegendOfRobertK
    Robert Kennedy (@LegendOfRobertK) reported

    Why is it that I pay for ad free on @PrimeVideo yet I still get ads? Is the ad free payment broken?

  • Degenerate0123
    Joey (@Degenerate0123) reported

    @Yankees @PrimeVideo @SportsonPrime Oh great, the worst place to watch Yankee games

  • freld
    Freld (@freld) reported

    @PrimeVideo Can you fix the B&W options on Firesticks? It’s not available.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • pastor_brock
    brock bruce (@pastor_brock) reported

    @jeff_gluck NASCAR ON @PrimeVideo is so much better than FOX. Loved the cameras in the garage during the rotor issues.

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

  • WILDMANBS
    Brandon (@WILDMANBS) reported

    This @NASCAR on @PrimeVideo is just terrible! Very pixelated, skipping, looks nothing like 4k, and a constant blur! Looks like its in 780p at best! Do Better!

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo It's a shame that some of us can't watch the show in black and white because you failed to put up a separate link to view the show in black and white. When I reached out to tech support, they blamed Roku. This is weak. It is entirely within your power to fix this, fix it.

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • grahame_parker
    More Rust Than Charm 🏳️‍🌈 (@grahame_parker) reported

    @PrimeVideo Could you acknowledge the issues people are having trying to play the Noir Version on the Fire Stick please? There is NO option..

  • RilingBill
    Bill Riling (@RilingBill) reported

    @PrimeVideo It's awful. Awfully good. Good as in sucks.

  • strouse_craig
    Craig Strouse (@strouse_craig) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

  • mixyourdrugs
    Dee (@mixyourdrugs) reported

    @EdwardarkVic @leighjwebb @PrimeVideo Thst doesnt work it’s just the standard options

  • gnu_pablo
    Pablo Ferreira (@gnu_pablo) reported

    Unfortunately the telecom operator removed this month @PrimeVideo from my benefit, so I can't watch Spider. Yes! Brasil has the worst MNO in the world thank to the terrible privatization of the 1990s. Anyone working in the MNO can shutdown the internet of anyone.

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • _briggs___
    Brig (@_briggs___) reported

    @Jordan4hunnid__ @WNBA @PrimeVideo They literally haven’t played 3/4 worst teams in the standings right now

  • pranavdotexe
    Pranav🚀 (@pranavdotexe) reported

    @rajni_ashvarya @PrimeVideo This is interesting. Would something like Watch Now Pay Later (single click to play but billed monthly/annually) solve for you or the core issue will still remain?

  • terrible_good
    Good And Terrible (@terrible_good) reported

    @martinamcbride @ACMawards @PrimeVideo Terrible