Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/29/2025 19:40

December 29: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBuffalo Buffering
United StatesLos Angeles Crashing
United StatesHouston Playback Issues
United StatesPhoenix Buffering
United StatesNew York City Crashing
United StatesThousand Oaks Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _springfallen_ **** #SaveTheWilds (@_springfallen_) reported

    @PrimeVideo @AdinaPorter Might also be your problem, you know, bad judgement? Why else wouldn't you just #RenewTheWilds #SaveTheWilds

  • ellageller Ella Geller 🌻 (@ellageller) reported

    Dear @PrimeVideo You canceled #TheWilds which is one of the best shows you e put out in years. Wtf are you thinking??? Not even a resolution to the first two seasons. Ugh noooooo awful decision!!

  • LeeBook58729020 Lee Booker (@LeeBook58729020) reported

    @PrimeVideo @PaperGirlsPV it true they are part of natural order. but very true Knights Templar plus the rest been do it for very long time ... that what i call a meat suit they fine there copy and work together has one or they should

  • DavisDaury Daury Davis (@DavisDaury) reported

    @PrimeVideo They're telling you to fix your stupid mistake and bring back The Wilds

  • RedRoverRedRov1 Diamo (@RedRoverRedRov1) reported

    @PrimeVideo I'm asking seriously. How long has it been since an executive in charge of the programming schedule has bothered to take a look at what you offer here? It's not up to par. It's low quality and most of all, we're treated as if we don't "deserve" anything better!

  • teabagginsSr TeaBagginsSr (@teabagginsSr) reported

    I just watched female show runners for @LOTRonPrime speak about their own self importance and stealing someone’s work to put out their own personal beliefs instead of telling the actual story. Stop hiring talentless feminism. #PrimeVideo #feminism #LOTR

  • TxAgKy0399 Kyle (@TxAgKy0399) reported

    @PrimeVideo Sweet Jesus, what did you guys do to the GUI? This **** is awful

  • cecedouloveme C (@cecedouloveme) reported

    @PrimeVideo Enough with the Indian movies in Prime PH. I don’t have problems with Indian series/movies. It’s just that there are so plenty of them on @primevideo Philippines. It’s not the reason why I subsribe to your service. Do I have to use VPN all the time just to access good materials?

  • honeygcha honey ⭒ (@honeygcha) reported

    the same ex who i was sobbing while calling ab his primevideo login LOL

  • mrudula_rajwade Mrudula Rajwade (@mrudula_rajwade) reported

    Watching #RocketryTheNambiEffect hindi version on @justvoot. Sound quality is so bad in comparison with @PrimeVideo. Kindly improve film's sound quality. So that hindi viewers can easily enjoy. It was huge disappointment in enjoying. @ActorMadhavan please look into this.

  • varioladomamaco harlivy (@varioladomamaco) reported

    @CCodeCody @PrimeVideo SAGA hardly would work as a live in action at least not with the budget that amazon would give, maybe as an animation like Invincible.

  • 67lpd455 Jimmy Joe Bob (@67lpd455) reported

    @Smartfastcom1 @PrimeVideo @PaperGirlsPV a problem ????

  • yololivinsolo prime.im serious.this is a threat.SAVE THE WILDS😁 (@yololivinsolo) reported

    @PinkNews 😭😭 @PrimeVideo it’s not too late to fix it 😭😭 #RenewTheWilds #SaveTheWilds

  • Notsorandom99 #SAVETHEWILDS Give us back the sapphic island (@Notsorandom99) reported

    @PrimeVideo And you are the biggest of all villains even worst than Gretchen Klein herself for canceling such and important show like @thewildsonprime #SaveTheWilds #RenewTheWilds

  • digilotl hueゝ( ' u ' )く (@digilotl) reported

    @Rokichisan @PrimeVideo ive never had that issue, but i use my ps4. is this on your phone?

  • riversongfilm Alexandra (@riversongfilm) reported

    @PrimeVideo @PaperGirlsPV I was excited to watch Paper Girls but now I can't because my heart is broken. #RenewTheWilds #SaveTheWilds

  • Lew445445 Pug Henry (@Lew445445) reported

    @PrimeVideo Remarkable to put such a collection of awful and unlikeable people together. We’ll done!

  • levimidwich Levi (@levimidwich) reported

    @PrimeVideo Tech Glitch: No image appears during movie “Spell,” only audio.

  • geeknomad_ Nōmad (@geeknomad_) reported

    @TerminalListPV @PrimeVideo @netflix Very cool series! The acting, the plot, the soundtrack, everything is at a very high level! Netflix learn how to shoot because your gray man didn't work out at all.

  • azwess Ana W 🌊 (@azwess) reported

    @JayWEccent @OrangeHat2185 @PrimeVideo The problem is: garbage in-garbage out.

  • lewisjwr lewis 🍿 (@lewisjwr) reported

    Hate it when I’m watching a film & it doesn’t have subtitles. For me it’s just a mild inconvenience bc I can hear I just like having them on, but it must be awful for deaf ppl not being able to watch so many films & it’s unacceptable @PrimeVideo @primevideouk

  • Fardeen_69 Fardeen (@Fardeen_69) reported

    @PrimeVideo I need your guys help batman is now on prime but its still coming on rent or buy on my prime account please fix this

  • Notsorandom99 #SAVETHEWILDS Give us back the sapphic island (@Notsorandom99) reported

    @miasshelby Yesss keep in mind that is vital to bother as much as we can @PrimeVideo @AmazonStudios flooding under their posts all over sm so the petition can work! And pleading to other platforms! #SaveTheWilds #RenewTheWilds

  • WiseGir57641792 E.L. #SaveTheWilds (@WiseGir57641792) reported

    The joke is over @PrimeVideo #SaveTheWilds or you'll have a big problem with all the gays who have enough of having shows cancelled #RenewTheWilds #TheWilds

  • piushmehhra Piush Mehhra (@piushmehhra) reported

    @DisneyPlusHS you have got the worst possible application on @PrimeVideo stick. The app hangs, is slow, exists at its own wish. Even though logged in with same I'd on phone and on fore TV, the continuation is not maintained

  • Cindy_Swifty13 Gossip Girl 13.0 🧣#SAVETHEWILDS (@Cindy_Swifty13) reported

    @KaijuMax @thewildsbest @PrimeVideo Oh. Yeah you weren’t a fan to begin with, so no wonder you don’t care. Well at least I’m already published. By the way, Tubi has some terrible low-budget films. I’m sure you can put something on there.

  • ACrociquia Andreia Crociquia (@ACrociquia) reported

    @PrimeVideo @PaperGirlsPV This is a very low quality Tv series. So disappointing that nightsky was cancelled and this is the best we can get.

  • digilotl hueゝ( ' u ' )く (@digilotl) reported

    @Rokichisan @PrimeVideo ive never had that issue

  • delenashoni alex - save the wilds (@delenashoni) reported

    @PrimeVideo @PaperGirlsPV POV: you change your terrible decision and #RenewTheWilds #SaveTheWilds

  • MartianAbhishek Abhishek (@MartianAbhishek) reported

    @PrimeVideo can you please stop this non-sense or at least give user flexibility to stop seeing movies/series from other service providers like Lionsgate, AMC+ etc. Things are going from worse to worst. please take a note of this.