Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/15/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMadrid Sign in
United StatesLeicester Playback Issues
SpainAzuaga Buffering
United StatesMadison Buffering
United KingdomLondon Buffering
IndiaHyderabad Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexander22116 Alexander (@Alexander22116) reported

    @tcgoodson @PrimeVideo @NFL "If you have trouble loading men who are buff and attacking other guys try loading gay pornhub. It's about the same thing."

  • rjzfarmer Robb Zenk 🇺🇸 (@rjzfarmer) reported

    @AdamSpelhaug @PrimeVideo It won't even work at all on mine. Doesnt even show up on playlist.

  • mikecarroll1974 Mike (@mikecarroll1974) reported

    @ShermySherms @PrimeVideo @JoyTaylorTalks This is the worst sports broadcast I’ve ever seen. They just laugh at eachothers lame jokes, and nobody is providing play-by-play. And Joy is distractingly terrible.

  • PatrickGFitness Patrick’s GroupFITNESS (@PatrickGFitness) reported

    Hey @netflix , maybe with the increase again you can fix that @SamsungTV sound bar issue with cutting out? Also @PrimeVideo

  • mrdavidclarkey David Clarke (@mrdavidclarkey) reported

    @BetterRivals @PrimeVideo I'm a Brit and I appreciate the over the top American adverts - these adverts were terrible

  • BisonTau Eric Dahlager (@BisonTau) reported

    @Winterquistboys @AdamSpelhaug @PrimeVideo I can watch Netflix and Disney+ all day with no trouble. Try to watch a movie on Prime, blurry and pauses all the time. Their server must be terrible.

  • Judypastore Judypastore #WFT#Yankees 🏈🏈🏈⚾️⚾️⚾️😷 (@Judypastore) reported

    I liked watching the game on @PrimeVideo we watched it on the laptop and had no problems

  • jerees J.R. (@jerees) reported

    @DaleWinger @DIRECTV @PrimeVideo Honestly seems like the reasonable thing to do. MLB has started pulling the same thing with Facebook or YouTube exclusives. It’s a terrible money grab along with hosing those in local markets and fans that paid for full package.

  • mr_dryburgh The Educator (@mr_dryburgh) reported

    @payton412 @NFL @PrimeVideo Don't worry, the picture was awful.

  • ShermySherms Mark Sherman (@ShermySherms) reported

    @PrimeVideo can you please remove @JoyTaylorTalks from the broadcast. She is absolutely terrible. Asked “what was down”, said AZ “had to go for it” down 2 with 9 minutes to go. Said it should be a “penalty on the refs”. Have some dignity for your product.

  • BuyingAir MC (@BuyingAir) reported

    Adding my voice to the poor video quality of @primevideo live @NFL games. Bad showing.

  • Rickpow06924601 Rick Powell (@Rickpow06924601) reported

    @BetterRivals @PrimeVideo it wasn't available in the UK for some reason, was it a high quality stream?

  • guyanesee C🦋 (@guyanesee) reported

    Amazon prime video is the worst at navigating. @PrimeVideo It’s just hard work ! @netflix is smooth,easy and enjoyable !!

  • ShePrincipality TEFLON (@ShePrincipality) reported

    @suemcmahon1217 @HenryHaile @PrimeVideo I work for Amazon & at Big law but I chose Amazon insurance because it offered better. My fiancé works for the State & his insurance is crap. Bezoz is not giving away his fortune but he’s a citizen just like us & he’s a step ahead of govt who should be more responsible for us

  • SurlMudgeon I've Made a Huge Mistake (@SurlMudgeon) reported

    @BetterRivals @PrimeVideo English feed wouldn't work for me, so I had to watch in Spanish.

  • dianebeattie88 Diane Beattie (@dianebeattie88) reported

    @PrimeVideo Try providing better picture quality on the NFL before asking for more customers

  • relamanna62 Roger (@relamanna62) reported

    @AdamSchein @PrimeVideo @AndrewCatalon He blows..should be a hypnotist!! Gawd awful..

  • DochterDan Dan Doc (@DochterDan) reported

    @SportsOnPrime @PrimeVideo Video quality is terrible. Looks like I’m watching a pixelated mess.

  • AZcardsprincess Angela Winstead (@AZcardsprincess) reported

    No @NFL game should EVER be allowed on @PrimeVideo EVER again. That was the worst announcers and terrible picture. I know I’m not alone when I say it either. Not all fans are local, not all fans have the capability to stream it and not everyone had access to it. 🖕🏽 **** Amazon.

  • bigjoeferg Big Joe - Woo Pig 🐗! (@bigjoeferg) reported from Cabot, Arkansas

    Only thing worse than the Cardinals performance today has been the trying to watch on @PrimeVideo just awful from the feed to commentators to previews of your crappy TV shows and movies.

  • ccc915761 ccc91576 (@ccc915761) reported

    @AlbertBreer @PrimeVideo I had zero issues on a hardwired Samsung. Power down your TV. Unplug it. Plug it back in. Reseat your Ethernet cable. Go.

  • MVRK1775 P (@MVRK1775) reported

    Okay @nfl, this @PrimeVideo feed is awful quality. On top of that, my cable provider doesn’t carry @nflnetwork and you don’t stream it direct, so the only way to watch the other games is eating up my cellar data to watch on the yahoo sports app. Terrible decision making.

  • NathanDavies043 Nathan Davies 🇺🇲 (@NathanDavies043) reported

    @Erin58001261 @PrimeVideo Oh wow so terrible a movie that represents a time before ours, the past is all so bad and must be condemned, only this generation is good and righteous. Oh please, get over yourself. Just because it's historical doesn't make it bad, times were different.

  • jth_d Jt DiMaio (@jth_d) reported

    @milljm9 @PrimeVideo Really digging watching my man Jeff Wilson doing some work!

  • hawk_1914 duane Σ hawkins🤘🏾 (@hawk_1914) reported

    @AlbertBreer @PrimeVideo @NFL is the amazon $ worth all these issues?

  • tgentry97 tgentry97 (@tgentry97) reported

    This @NFL on @amazon @PrimeVideo has been a TERRIBLE experience. This is why we can’t get rid of cable. Glitchy, slow, and the video rewinds on its on and the announcers stay in real time. Horrible football watching experience.

  • NaztyRican JayTwo (@NaztyRican) reported

    @TylerFix2 @NFL @PrimeVideo Every time an NFL game is on prime, its always a huge delay. Today's stream wasn't bad cause the delay(no delay if yall the only ones broadcasting the game), it was the horrible quality of reception covering the game...sheesh

  • ShePrincipality TEFLON (@ShePrincipality) reported

    @suemcmahon1217 @HenryHaile @PrimeVideo Oh I whine so much about my pay too, you have no idea; but it spurs me to thrive to set up my own business. Our Country is capitalist and we’re not able to compel people to distribute their fortune to us because we work for them. That’s why we have the option to quit at will

  • i_PuNk1174 iPuNk (@i_PuNk1174) reported

    @Rickpow06924601 @BetterRivals @PrimeVideo I dug it, there was Normal commentary & Scout commentary. The actual quality of the Stream, was pretty good. But o have some good internet.

  • RouseHouse Rouse House on the Road (@RouseHouse) reported

    @_heyyymscarter @PrimeVideo new interface is the worst.