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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 27% Buffering (27%)
  • 21% Sign in (21%)
  • 16% Crashing (16%)
  • 6% Video Quality (6%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Salem Buffering 1 day ago
Sydney Sign in 3 days ago
Perth Video Quality 3 days ago
Paris Video Quality 4 days ago
Ensenada Buffering 5 days ago
Vancouver Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • Thom001egg
    Thom (@Thom001egg) reported

    @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

  • himagna_mallik
    Himagna Mallik (@himagna_mallik) reported

    I am facing a Problem video watching any content in @PrimeVideo it has Dynamic Lighting in Video player which I hate there should have some option to turn off like youtube. @PrimeVideoIN Developers kindly fix this please.

  • MaskJuice
    Mask (@MaskJuice) reported

    @BlueJacketsNHL @PrimeVideo No, that's a bad #CBJ... go to your room & think about your actions and don't come back until you're ready to apologize & fix this Signed The 5th Line

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • satyayvs
    Satya Yerramilli (@satyayvs) reported

    @latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS

  • DonaldA70126877
    Last_Guardian (@DonaldA70126877) reported

    @PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

  • Supreme____Beef
    That Goddamned Finkelstein **** Kid (@Supreme____Beef) reported

    @crogers_htown @PrimeVideo It’s awful. You’re not missing anything.

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • mikepower1871
    Michael J Power (@mikepower1871) reported

    @AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱

  • HookaHook13
    Avid Texans fan (@HookaHook13) reported

    @PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I am having trouble with my Prime Video subscription. Help please

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • moneymattybux
    Matthew (@moneymattybux) reported

    @JeremyDBoreing @PrimeVideo The show is awful

  • rankayash21
    Yash (@rankayash21) reported

    @reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.

  • RinaCloudy
    Armorie😞💖🫶 (@RinaCloudy) reported

    @livsprotector @seasleuths @PrimeVideo get to work 🫡

  • PaddyG67
    Patrick (Paddy) Glen (@PaddyG67) reported

    Of all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB

  • jb510
    Jon Brown (@jb510) reported

    The Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.

  • Timothy96052831
    Timothy Phillips (@Timothy96052831) reported

    @AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

  • CurtMuck
    Cheluvahar (@CurtMuck) reported

    @LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.

  • Jayemay_
    J.M.A. (@Jayemay_) reported

    So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

  • Allen_m
    Allen Matthews (@Allen_m) reported

    @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

  • Metrocl
    Felipe Encinas (@Metrocl) reported

    @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

  • portidumbb
    rosa ★★ (@portidumbb) reported

    @PrimeVideo morch HELP

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

  • eabo1
    mcargison (@eabo1) reported

    @ETimsNet @PrimeVideo Camera work is awful

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.