Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/13/2026 13:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew York City Sign in
United StatesNew York City Sign in
AustraliaBrisbane Crashing
United StatesQuincy Buffering
United StatesRoseville Crashing
United StatesChicago Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • milestellersta latino_creamking12 (@milestellersta) reported

    @pjmpjm77 @PrimeVideo It’s not working on mine also

  • TheMightyErinD ︽✵︽TheMightyErinD︽✵︽ (@TheMightyErinD) reported

    @PrimeVideo Nope. Cant watch anything at all thanks to error code 6085

  • K_Ifti Khurram Iftikhar (@K_Ifti) reported

    @PrimeVideo - what is error code 6085???

  • richastro1 Richard P (@richastro1) reported

    @PrimeVideo I cannot access any programmes on prime video. Not football.... anything at all. Error 6085

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @RacerTrxie @Chris_tuffer @PrimeVideo Hmm nationwide issue?

  • s3rndpt Cherye Paulson (@s3rndpt) reported

    @PrimeVideo any chance you could at least acknowlege the "8065" error everyone's getting, and maybe give is a heads up what's going on?

  • Hardoir Andy Hardie (@Hardoir) reported

    @PrimeVideo Error 6085 ... How does one fix this?!

  • nicksevecorner Nick Corner (@nicksevecorner) reported

    @primevideosport @PrimeVideo error 6085 on my smart TV and iPad app. What’s going on there then? Black Friday sales and football streaming causing issues? #AmazonPrime

  • kmdboo19 kmdboo (@kmdboo19) reported

    @PrimeVideo error 6085 needs to be fixed faster. I'm not even wanting to watch Newcastle v crystal palace🙃

  • atrabilli0us atrabillious (@atrabilli0us) reported

    @PrimeVideo error code 6085. unable to access any content at the moment

  • benhsing Ben H (@benhsing) reported

    @PrimeVideo Prime video app is down. Please fix.

  • ImJusttMichael Michael (@ImJusttMichael) reported

    @PrimeVideo error code 6085 what’s going on?

  • DeviJustice DeviJustice (@DeviJustice) reported

    @PrimeVideo do you even know your service is down and no one can watch videos? And no online info corresponds with the error code 6085.

  • CPaulLawson Paul Lawson (@CPaulLawson) reported

    @Lipop92 @PrimeVideo Error 6085 on 11-26-20 on Play Station 4. Seems ok on phone but little teeny screen is not optimal or desirable.

  • RobT_916 Rob (@RobT_916) reported

    @PrimeVideo What the heck is going on? What is error code 6085 and when will it be resolved????

  • Dusty_Zee Baron Spoonfields (@Dusty_Zee) reported

    @phyrebrat @PrimeVideo I don't know what error #6085 is, but my Prime Video isn't working either.

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @stokhosUrsus @PrimeVideo Wondering if another AWS crash

  • 10tbeal Tom Beal (@10tbeal) reported

    @AmazonHelp @primevideosport @PrimeVideo trying to watch the football and getting a stupid error. I have seen you are investigating this but it’s the 55th minute. This is an absolute joke. What compensation are you going to offer?

  • Flyersfan07 Janet FlyersFan#7💜 (@Flyersfan07) reported

    @PrimeVideo I'm getting error code 6085. News outlets are reporting your service is down. What's the status?

  • ShaneDedon Shane Dedon (@ShaneDedon) reported

    @PrimeVideo I'm getting error code 6085 on my smart TV Definitely not cool

  • DaveFromL8 Dave Moore (@DaveFromL8) reported

    I think @PrimeVideo have done you a favour .... Error 6085 has saved you from enduring an absolute borefest by the looks of that score .... You parcel puntin' clowns had better sort it out by a week Sunday by the way !!

  • mouthington martin (@mouthington) reported

    @RunnerMike75 @PrimeVideo I’m having the same issue, sort it out

  • coffee_workhard coffee_workhard (@coffee_workhard) reported

    @Chris_tuffer @PrimeVideo It’s not just UK, I’m in California and getting same error.

  • djlevitan63 Daniel (@djlevitan63) reported

    @RichJolly Sony TV and on Cox Contour Amazon Prime Video Cide 6085. Can’t get in on Apple TV either. It us definitely an Prime Video problem #primevideo #amazon #primeerrorcode6085

  • jer_papi Papi-Jer (@jer_papi) reported

    @PrimeVideo whats going on with this damn 6085 error code? Its happening everywhere!!! Fix it now

  • Thedonlindberg Don Koerner (@Thedonlindberg) reported

    @PrimeVideo anybody out there? error code 6085 I guess I'll go somewhere else for streaming now. Thx for nothing prime

  • Nixterr1 Nix (Nichola)Randall (@Nixterr1) reported

    @PrimeVideo @AmazonHelp @primevideouk what a load of crap.. your help ‘chat’ is beyond useless... cannot access prime video on the television and how NO help whatsoever... seriously bad customer service... do not sign up for it, it sucks...

  • EastLondonEagle Doug Tibbitts (@EastLondonEagle) reported

    @PrimeVideo now it has broken down completely

  • IlliquidTrader Illiquids Trader (@IlliquidTrader) reported

    Error code 6085. $AMZN, what's going on? @PrimeVideo

  • Ftumch3 John M (@Ftumch3) reported

    @IsaacHayden65 @PrimeVideo I've had the stream buffering repeatedly, cutting out completely, switching to terrible screen resolution and breakup in the audio too. Very disappointing, never had an issue with Amazon Prime football before tonight 😔