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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad Jardín Playback Issues 13 hours ago
Brisbane Crashing 3 days ago
Montigny-lès-Cormeilles Sign in 4 days ago
Reading Playback Issues 5 days ago
Fréjus Crashing 5 days ago
Campinas Playback Issues 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Softlad187
    Andy Steele (@Softlad187) reported

    @mhewson_MCH @PrimeVideo Oh my god, are you going to be ok or should we send help?

  • mincontro
    Mary Incontro (@mincontro) reported

    @PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

  • SandhyaRani_S
    Sandhya Rani (@SandhyaRani_S) reported

    @AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???

  • andylarken1
    Tim Larson (@andylarken1) reported

    @alphafox @James_Elmquist @PrimeVideo Worst than Ocean's 8?

  • SkinsFanIII
    skinsfan (@SkinsFanIII) reported

    @PrimeVideo Ooof. I can already imagine how awful the acting will be

  • Gbemithenerd
    gbemi (@Gbemithenerd) reported

    @PrimeVideo Fix your UI,it's horrible.

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • gojoo_167
    Alinaa🫧🌙 ꕤ (@gojoo_167) reported

    @glindaupland @PrimeVideo She genuinely needs help this is sick that their encouraging this behavior of gets

  • KFrenchy5
    Kerry French (@KFrenchy5) reported

    @AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • 1x_Michelle_x1
    Michelle (@1x_Michelle_x1) reported

    @giris4u @PrimeVideo These are not fans of Tolkien's work. Most of them have probably never read a book in their lives.

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • prashanthmacha1
    THE prashanth (@prashanthmacha1) reported

    True 😡 Subscription thisukoni bokka Open cheyagane mally rent antadu 🙏 worst raa @PrimeVideo

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @Ermandgard Instead of fixing anything @PrimeVideo decided it’s better to just pull all the Stargate movies! New fans isn’t the “fix” you think it will be @AmazonMGMStudio !! It’s time to #SaveStargate and #FireFetter

  • RantwithoutR
    Rant with Typos (@RantwithoutR) reported

    @PandeyAjay01 @Banijayasia @PrimeVideo Ironically they had issues with Kushal as he was so called mastermind. Now they are themselves acting as puppets in hands of aly

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • monetfun
    Rachel 🏳️‍🌈 (@monetfun) reported

    @hanwaddingham @PrimeVideo That is my plan when I get home from work

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!