Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/18/2026 00:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoGuadalajara Playback Issues
United StatesPleasanton Playback Issues
United KingdomPeterborough Buffering
United StatesGlendora Playback Issues
MexicoCancún Sign in
PolandWarsaw Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TrentTaggart Trent Taggart (@TrentTaggart) reported

    @TerminalListPV @JackCarrUSA @PrimeVideo in the book I absolutely loved Katie's character. 3 episodes into the Terminal List and she is absolutely the worst character in the show. Why'd y'all have to nuke her character?

  • aadil_farooqui Aadil farooqui (@aadil_farooqui) reported

    @TheBoysTV I think I am gonna have to schedule another Therapist Apointment after Episode 7 Gonna help me pay for it @PrimeVideo?

  • TonyBellSBASelm Joseph P Farnswankle (@TonyBellSBASelm) reported

    @chiromannj1 @PrimeVideo Why? I generally enjoy stuff like this. Problem with this one is it’s not very good.

  • imboredcuz69 Iqra (@imboredcuz69) reported

    @prattprattpratt @TerminalListPV @PrimeVideo Still the worst Chris

  • mcglothlinjo1 Jo McGlothlin (@mcglothlinjo1) reported

    @PrimeVideo Water world. I actually like that movie. Might need to see it again this weekend while off work.

  • smallandwise23 ☆schenan☆ (@smallandwise23) reported

    @lorazean @JDPardo @PrimeVideo Hey Lori let me know if you do a live space to discuss? I would be interested. But I would need a deadline to finish all episodes...had to pause and do some work #TheTerminalList #jdpardo

  • spicy_cel uncle spicy steak (@spicy_cel) reported

    @PrimeVideo @theebillyporter @morelaaand I'm so glad this pride month **** ends in an hour. Worst month of the year.

  • saattooran ஜானகிராமன் (@saattooran) reported

    @PrimeVideo Nala Dayamanti full movie of the year 2003 is advertised by you ,, but not in the search list. Help me please ..

  • romk1n R0MK1N 🇺🇦 🇬🇧 (@romk1n) reported

    @sonytvuk latest software update cause constant restarts when watching @PrimeVideo are you aware of the issue?

  • ali__sagar ALI SAGAR (@ali__sagar) reported

    @PrimeVideo @PrimeVideoIN what's wrong with prime video . when i playing content and select audio ..then why description audio also playing .Is this happening only with me or anyone else facing the same problem?? #PrimeVideo #primevideoindia

  • JonathanSnoddy Ranch Hand 🇺🇸 (@JonathanSnoddy) reported

    @prattprattpratt @TerminalListPV @PrimeVideo even though i have problems sleeping I binged watched it all night - it was just that damn good.

  • aj_2188 Anuraj (@aj_2188) reported

    @LifeOfStardust @PrimeVideo Even I thought why that movie was made . to give some work to Ana de Armas or Ben Affleck .

  • Robin621k it was all about the GRIFT! (@Robin621k) reported

    @PrimeVideo streaming of @Yankee games is awful, constantly buffers and stops! Only thing on my Firestick that this happens too. Ain't my WIFI!

  • Corvaier Corvaier (@Corvaier) reported

    @PrimeVideo @theebillyporter @morelaaand I can't help but notice that you've derainbowed your profile picture

  • Antipak1_ ben (@Antipak1_) reported

    @prattprattpratt @TerminalListPV @PrimeVideo This looks awful lmfao your pr guy is going to work overtime to make you relatable

  • ColoradosMark Oh Hi Mark (@ColoradosMark) reported

    @PrimeVideo has a serious unaddressed woke problem.

  • ginnylee_w Ginny (@ginnylee_w) reported

    @CraftyOldGit @PrimeVideo I’m having the same trouble. I really want to watch but legit can’t see it.

  • Mc__LOL James ‘fullvaksinert’ McLaughlin (@Mc__LOL) reported

    @TerminalListPV @PrimeVideo Ben Edwards and Secretary Hartley are the bad guys. If Amazon wants to ruin this story, I’ll help them.

  • AnnekaKPerry ANNEKA KAREN PERRY 💙 (@AnnekaKPerry) reported

    @PrimeVideo I need help as taking money 💰 me off left, right & centre for stuff not subscribe too like MGM & PARMOUNT + not happy as struggling to block to stop taking more out me..

  • mada_smoker Octavian Mada (@mada_smoker) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV Someone hack my twitter I need help please 😭😭😭

  • SuperKyle15 Super Kyle (@SuperKyle15) reported

    Hey @PrimeVideo, can you make your app not suck?? Y’all have all the money in the world and the worst UI

  • ErikLundegaard Erik Lundegaard (@ErikLundegaard) reported

    Dear @IMDb and @PrimeVideo: When IMDb says you can watch that page's movie on Amazon Prime, and it's a *different movie with the same name*, whose fault is that: IMDb or Prime? Since you're both owned by @amazon. Because I could help you out with some bugs you have.

  • dreadpilled Adult human male (@dreadpilled) reported

    @PrimeVideo @TerminalListPV Guys, "The Terminal List" is playing extremely dark on my Android Prime Video app (not on my TV). I'm seeing many reviews on Amazon from others having the same problem. Please fix this ASAP. It's killing the release!

  • votarient Votarient (@votarient) reported

    @TerminalListPV @PrimeVideo Why does Chris Pratt never have a high and tight? Not even in training? Speaking of hair - it looks like a wig, ie, awful.

  • mada_smoker Octavian Mada (@mada_smoker) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV someone broke my old twitter address and always disconnects me from the game I have 2 facebook and email connections as on twitter I changed my password I can prove that it is my account please I need help

  • sarveshmaurya85 sarvesh maurya (@sarveshmaurya85) reported

    @PrimeVideo I am prime member but I am not able to login since two days. Can you help me?

  • GrumpyWar Grumpy (@GrumpyWar) reported

    @prattprattpratt @TerminalListPV @PrimeVideo Navy SEALs make up such a small number of military, I fail to see how this is for me or my other brothers and sisters in arms. But you need the glory of faking that job, I guess. The problem with actors like you is you want the glorified roles, not the ones based in reality

  • ShiftyStone Bill Stone (@ShiftyStone) reported

    @PrimeVideo Doing a trial of prime video and I can’t believe how much it sucks. The volume fluctuates so much you have to turn it up or down every couple minutes. Tubi Pluto freevee and other free apps don’t have that problem, why does prime have that problem?

  • jcguitarplayeRN MAGA MONTH jrod38🇺🇸 (@jcguitarplayeRN) reported

    @prattprattpratt @TerminalListPV @PrimeVideo Tried starting watching it at work. Made it 5 minutes in and had to turn it off.... because it's too damn good to watch on a phone!!! At least 2 episodes coming later tonight.

  • amitbapat Amit Bapat (@amitbapat) reported

    @PrimeVideo The broken bus