Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
| Denver |
Sign in | |
 Puebla |
Crashing | |
| Skowhegan |
Sign in | |
| Montclair |
Buffering | |
| Birmingham |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Fantasy Bosco
(@FantasyBosco) reported
I create my stuff online with email and it doesn’t work? @amazon i legit hate you guys. I’m about to watch less football. Well done @PrimeVideo
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St. Jimmy
(@JLY0784) reported
@PrimeVideo y'all suck. Fix this buffering or I'll give you something to buffer....
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alicia
(@aliciacope85) reported
Is this @PrimeVideo @NFL pre show audio quality lackluster for anyone else or is it just me?
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Justin Mason
(@jaywdmason) reported
@PrimeVideo logged into the app on my phillipstv and still it's telling me I need to login. No problem on the phone app or tablet but TV won't login
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jason norman
(@blixco) reported
@MrJamesMay @PrimeVideo That crash was terrifying. I knew the result but, damn man. That was crazy.
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Thomas
(@505_chi_guy) reported
@PrimeVideo better fix this crappy #thursdaynightfootball stream before the game… #nfl #NFLTwitter
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Mac Daddy
(@Mac6uffin) reported
It's only the pregame show on @PrimeVideo but so far I have inconsistent sound levels and terrible video.
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Fat Jack
(@FatJackVegas) reported
@PrimeVideo @chargers @Chiefs Quality sucks. Video is choppy and audio doesn't match up. I've watched illegal streams with better quality.
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Architect_Games
(@architect_games) reported
I really like the crew they have for the @PrimeVideo #thursdaynightfootball pre-game. But they really gotta work on their transitions in and out of topics and commercials. It's been so awkward, long and unnatural
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Meek
(@meekmein) reported
from
Manhattan, New York
@PrimeVideo fix the god damn stream +ratio
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Mike
(@chiefsstl) reported
Anyone else having @PrimeVideo issues with video buffering occasionally? I have good Wi-Fi so wtf???#ChiefsKingdom #AmazonPrimeNFL
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Ultra MAGA OpineIWill
(@eculee03) reported
@PrimeVideo @NFL @nflnetwork So, the pregame show is technically very difficult to watch. Pixelization, stalls, poor quality picture, ect. Fix this!
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Austin Baughman
(@b0Ne_) reported
@amazon @PrimeVideo How about "brb, fixing the sound delay issue that had been reported for almost a year now."
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David Roper
(@davidcroper) reported
@NFL Doesn't work for me in Canada even though I regularly use @PrimeVideo @PrimeVideoCA
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Tim laprade
(@laprade_tim) reported
@nowscreamingpv @PrimeVideo What’s up with the picture is is terrible.
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Chris Justice
(@Aximili_Isthill) reported
@PrimeVideo I'm having sync issues for the pre game. I'll double check to see if it's me. But fyi in case it isn't.
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CJ
(@OShea_CJ) reported
@nfl watching this on @PrimeVideo is horrible! I’m only on the pregame and I can’t even change the damn channel for commercials. Streaming coming in terrible too. Figure it out! #nfl
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Pro-Democracy Lama
(@InNyFlAzLama) reported
@PrimeVideo fix your damn video/audio issues!!
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GregBoudreaux
(@Footboudreaux) reported
@NFLonPrime @PrimeVideo Fix the audio please!
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Brian Brooks
(@BrianBr23458767) reported
@PrimeVideo @chargers @Chiefs Not working at all. Black screen
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Ashley
(@AshleyB46824012) reported
Damn, just saw that the #LAChargersvsKC game tonight REALLY IS JUST ON @PrimeVideo ....ppl are still trying to come around to liking the Chargers, but this doesn't help..making it to where it's a pay extra to watch a damn football game....I'll just get the updated final score.
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w.a. g
(@amalsawi) reported
@PrimeVideo this video quality is crap for Thursday night football
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Pat
(@Sloth_Capital_) reported
@3_wide @NFLonPrime @PrimeVideo You're not the only one who it is laggy for. It's a them problem, not us.
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M💙
(@mjclark79) reported
from
Houston, Texas
@AlbertBreer Have it on @PrimeVideo but the sound quality is bad. Can’t hear the pregame people for the crowd noise. Hoping we will hear Al Michaels
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BILLS CHIEF
(@BillsFireChief) reported
@aliciacope85 @PrimeVideo @NFL Absolutely awful
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Melissa Taylor
(@Mooie47) reported
@PrimeVideo @chargers @Chiefs It’s not working.
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Murat Şahin
(@mrtshain) reported
@skeletonarmy66 @gNRXkyAtYP3QYBg @PrimeVideo I see you’re struggling to prove your accusation in the shallowest way. “Gandalf jumped too! There were fundamental changes in PJ movies too!” Please, as someone who “lacks basic Tolkien knowledge” let me help you to generate a real argument against my own criticizing.
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Alec José 🔱
(@alecjose12) reported
Thursday night football on prime video on android tv….. sucks @PrimeVideo there’s a severe audio delay, FIX IT!!
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Kyle Barger
(@KyleBargerPart2) reported
from
Raleigh, North Carolina
@PrimeVideo well it only took week 1 for none of Prime Video apps on my Apple TV not to work, way to go Amazon
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Chris Posey
(@chrisposeyjr) reported
@PrimeVideo @amazon Thursday night football video quality is garbage and audio is off by almost 5 seconds. Terrible decision by the @NFL