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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (16%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Sign in | |
| Saint Paul |
Crashing | |
| Walpole |
Sign in | |
 Zapopan |
Video Quality | |
| Monroe Township |
Video Quality | |
| Evansville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Blake
(@ComasBlake) reported
My prime membership’s best use is getting an item delivered in 3 days instead of 1 day like the people who don’t have memberships. The worst part about my membership are these #TNF games. @PrimeVideo your games suck!
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Uncle Beau
(@TheKonfident1) reported
Seriously @PrimeVideo ….ISSUE REFUNDS ASAP!!!
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Nathan Mollette
(@nathanmollette1) reported
@PrimeVideo has had arguably the two worst prime time football games back to back in NFL history. Al Michaels in going to retire….
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Jimmy Sampson
(@SampsonNite5) reported
@PatMcAfeeShow How many more games till @PrimeVideo @amazon wants there money back for these terrible games lol
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NFL
(@Aoundthebets) reported
Thank you @PrimeVideo from saving me from watching these terrible Thursday night games
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Taivon
(@Tee_iZxMajor) reported
Nah yall got some explaining to do putting these terrible games on TV @NFL @PrimeVideo
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Slippys
(@YoungViceroy11) reported
You know I never had a problem watching Thursday night football until it started being televised on @PrimeVideo .I either have to watch on my Mac or the living room tv. Seems like the average TV’s aren’t able to keep with live telecast…
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.
(@johnchafe23) reported
@NFLonPrime @TaranKillam @PrimeVideo This show is awful
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Luka Da Don
(@King5Rings_DC) reported
@SharpFootball @PrimeVideo is failing miserably with this line up. From the halftime/postgame show crew to that terrible show they spotlighted. It’s all so cringe
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lurker13
(@aardvarkfever) reported
@PrimeVideo this quality is awful. No other service buffers or drops quality nearly as much as yours. Maybe you should have spent less on the halftime case, and more on infrastructure? I don't have this issue with Fox, ESPN, Pac12, Netflix, Cbs... you get the idea.
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Chris Russell
(@russellmusic86) reported
@PrimeVideo holy **** this is awful football…again….
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mmark27
(@mmark27) reported
How long will @NFL let @PrimeVideo have these garbage broadcasts? Streaming quality is awful.
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heyitsToki
(@heyitsToki) reported
@NFL @NFLonPrime @PrimeVideo "Thursday Night Football" needs to be renamed to "Thursday Night Field goal"! You could even make it work to keep the "TNF" logo!
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Tyler Webber ✝️
(@OfficialTweb) reported
Talk about an AWFUL #TNF game.. @PrimeVideo needs to give us a free month of #Prime for this garbage
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Mexican Vanilla
(@memoaranda14) reported
@PrimeVideo had the worst deal ever with those #TNF @NFL
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Mr. Stubborn
(@obdurate_one) reported
@PrimeVideo Stop giving us terrible football games.
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Shawn Howard
(@OUG13) reported
@PrimeVideo #TNFonPrime your quality of steaming is absolutely 💩. Week 6 fix it already!
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EazyKeyz1
(@EazyKeyz1) reported
By far the worst half time show I’ve ever seen from @PrimeVideo just get the old players on the panel and let them talk ball, non of this “reaching the young crowd” b.s.
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Micah Thomas
(@mdthomas714) reported
Another awful @PrimeVideo Thursday night game I see
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RigginsDad
(@healer_34) reported
@BillSchulz @PrimeVideo tnf is awful. just awful.
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Millz
(@Dmillzz32) reported
This halftime comedy show is the worst **** I’ve ever seen @PrimeVideo yall need your rights taken
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Rob Rein
(@GingerWoodWorks) reported
from
Grand Island, New York
Well, @PrimeVideo has to be pretty mad about these thursday games. Not one good game so far. It’s 3-0 at halftime… absolutely terrible football on prime time this season.
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Hal001
(@Hal00112) reported
@StuBishop_LPD @PrimeVideo Terrible!!
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QB3
(@qb3_knight) reported
Thought last Thursday couldn’t be topped as a terrible game..nope @NFL you did it again lol @PrimeVideo
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A Somm Called SURGE 🇵🇭🇺🇸
(@Lord_BullGod) reported
@amazon @PrimeVideo Your NFL TNF closed captioning is absolutely TERRIBLE. Unreadable for those that need the commentary. Fix this. And the schedule too, that’d be good.
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good job @panthers cut baker now
(@TheShaunM) reported
The game is terrible. But this ***** making jokes is worse @PrimeVideo @amazon #TNFonPrime
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T R
(@TimotRice) reported
last couple Amazon Prime TNF games have been awful.. #amazonprime should give deep deep discounts online doing game to keep us watching this. @PrimeVideo @amazon
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EMore
(@sesh1one) reported
@nfl @PrimeVideo Has the absolute worst fast forward does not show you where you are at in the fast forward picture wags you cannot record the game so if you accidentally click off you have to wait until tomorrow and watch it on real TV. Ridiculous
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Dylan Driscoll
(@DDriscwhatspop) reported
Thursday Night Football is awful @NFL @PrimeVideo
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Dan natale
(@nataledan21) reported
@PatMcAfeeShow @PrimeVideo Thursday night football is truly a gamblers worst nightmare