Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/22/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaIndore Crashing
AustraliaSydney Playback Issues
United StatesSeattle Sign in
United StatesCarmel Sign in
United StatesAsheville Playback Issues
SpainHellín Buffering
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Markbristow22 markbristow22 (@Markbristow22) reported

    @PrimeVideo your NFL streaming sucks. Choppy. Like watching still pictures. Not my internet. Your issue

  • JoeDreitler USTrademarkLaw (@JoeDreitler) reported

    @PrimeVideo trying to watch Browns Steelers. Buffering like get out. On Spectrum in Ohio. Still need to work on this. Annoying!

  • itspeteguys Pete (@itspeteguys) reported

    @PrimeVideo @nflcommish this is bullshit! 2nd week in a row my app won’t work. **** this……NCAA only for me on Thursdays

  • PerrinC13 Snow (@PerrinC13) reported

    @PrimeVideo picture quality sucks for football...was better on @nflnetwork.

  • 41RhymeStones Hard Pill to Swallow (@41RhymeStones) reported

    Jeff Bizos, aka Bozos is a piece of s#it for putting Thursday Night Football exclusively on @PrimeVideo with that ****** *** quality. F*ck you, your money, and your bald head. And f*ck Goodell @NFL for allowing it.

  • ab_krause Ambak (@ab_krause) reported

    @PrimeVideo the tv quality is awful!!!!

  • Masoud1408 Masoud Seyedi (@Masoud1408) reported

    @PrimeVideo @JLo @joshduhamel Plz help iran plz be our voice just see us #mahsaamini #مهسا_امینی

  • markeet America IS Exceptional (@markeet) reported

    More prime video #TNF video streaming issues. Video and audio out of sync. Video freezes. Jesus @PrimeVideo 🤷🤦

  • GuyFromNowhere9 M (@GuyFromNowhere9) reported

    @PrimeVideo Picture quality is terrible and the sound isn't synced-up for Thursday night football.

  • RandyHolbrook Holbrook ♋️ (@RandyHolbrook) reported

    fr??? Second week in a row @PrimeVideo screws up and can’t broadcast a #TNF game?? It still doesn’t work on my big screen TV but any movies or TV shows on it do. But it works on my phone!? @nfl needs to lose this deal with @amazon ASAP!

  • KaucherKim Kim Kaucher (@KaucherKim) reported

    @NFL @PrimeVideo Wtf is up with this awful picture quality????

  • yung_maximus Max (@yung_maximus) reported

    @NFL @PrimeVideo Trash quality. Do better, immediately

  • hughes3511 Sammy Hughes (@hughes3511) reported

    @PrimeVideo is the worst decision the NFL could have made. I have 1gb Internet in the middle of a city and it's buffering every other few minutes. Not to mention the video to sound is distractingly delayed. Want to watch football, not fight with Amazon because they want more $$$

  • ferranmejia FERNANDO MEJIA (@ferranmejia) reported

    @Browns @PrimeVideo @WEWS Broadcast is awful, it looks like last millennium square pixels all over. Can’t even see the Football

  • JustinH95632851 toomuchsauce (@JustinH95632851) reported

    @PrimeVideo your app won’t open… WTF, it’s Thursday NFL time, did it crash?? #NFL #ThursdayNightFootball #Amazon

  • ChrisLeible Chris Leible 🆑🙌🏾 (@ChrisLeible) reported

    This @PrimeVideo is the worst **** I have ever seen on my television. Think the NFL has to rethink this because you can’t even see their product. #ThursdayNightFootball

  • Tyler84225475 Tyler (@Tyler84225475) reported

    What a terrible week for @amazon . First they let @Twitch become filled with drama and now @PrimeVideo new NFL deal has us watching the worst possible game on a Thursday night.

  • sgessler12 Sheila (@sgessler12) reported

    @PrimeVideo issues are making TNF almost unwatchable

  • dblum51 Blum (@dblum51) reported

    Watching NFL football on @amazon @PrimeVideo is like watching a game with water running down the screen. Horrible quality. Thanks, @NFL.

  • SteelSully Steel Sully (@SteelSully) reported

    @daddystrong10 @NFL @PrimeVideo Not sure if you are using a Roku or something similar. Was having same issues (very low resolution) and just manually updated the Prime Video app and now it looks WAY better…

  • jwheeler_18 Jason Wheeler (@jwheeler_18) reported

    Hey @PrimeVideo , fix your ****. Billion dollar business and this is what we get #amateurhour

  • alexcaprara9695 The Village Idiot (@alexcaprara9695) reported

    @PrimeVideo this is the worst stream I’ve ever seen. Bezos trying to gatekeep football from the average American is the final straw

  • JGlass42 J.G. (@JGlass42) reported

    Fix your **** feed @PrimeVideo

  • rossparker4 Ross Parker (@rossparker4) reported

    @PrimeVideo why is my app not working on one specific TV? My internet is fine. I’ve deleted and redownloaded all three times. I click on the app, it doesn’t open. It works on all other TVs. I’m using a newer Apple TV. Pls advise.

  • tc369tc tc369tc (@tc369tc) reported

    @PrimeVideo Your video quality for this @NFL Thursday Night Football broadcast is ****.

  • jaystiltner jstilt (@jaystiltner) reported

    @PrimeVideo @NFLTNF this broadcast is terrible. I’d have a better picture in my 1988 magnavox than this slow streaming broadcast. Funny thing is the commercials are in clear HD. Too bad the game isn’t.

  • paullywood704 paul rymal (@paullywood704) reported

    The broadcast again for the second week is trash! Video quality is dim and dark and grainy. The crowd and field noise is way to low. All you get to hear is the announcers. I hate it!! I hope they fix it going forward. @PrimeVideo

  • KaucherKim Kim Kaucher (@KaucherKim) reported

    @PrimeVideo why tf is the video for this game such poor quality? Just awful. Same as last week. Get it together.

  • TheDankyD Hank (@TheDankyD) reported

    @PrimeVideo your @NFLonPrime doesn’t work in Canada 👎🏽thanks

  • MichaelW0317 MCW23 (@MichaelW0317) reported

    @dabearsblog @PrimeVideo I thought it was just me. Awful picture.