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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Virginia Beach Buffering 13 hours ago
Denver Sign in 13 hours ago
Atlanta Playback Issues 23 hours ago
Denver Buffering 2 days ago
Sweetwater Playback Issues 2 days ago
Hoddesdon Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheClayMorgan
    You Know. (@TheClayMorgan) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds a lot like you have ****** internet. I’ve had 0 problems the entire race

  • Spangler004
    Ryan Spangler (@Spangler004) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment

  • Aaron09863744
    Aaron A._YT (@Aaron09863744) reported

    @Bgordo92 @NASCAR @PrimeVideo U must suck *****, if that's what u were seeing, no one else had that issue

  • mixyourdrugs
    Dee (@mixyourdrugs) reported

    @EdwardarkVic @leighjwebb @PrimeVideo Thst doesnt work it’s just the standard options

  • OneLugTV
    One Lug TV (@OneLugTV) reported

    @Bgordo92 @NASCAR @PrimeVideo Stop stealing the neighbors WiFi and you might be alright. User error.

  • mrtgamer
    Mike Turner (@mrtgamer) reported

    @familybaptisttn @NASCAR @PrimeVideo Glad I wasn't the only one with that problem

  • irie_inc
    irie_ (@irie_inc) reported

    @PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.

  • DarksideFPSx
    Rob (@DarksideFPSx) reported

    @Bgordo92 @NASCAR @PrimeVideo That's an internet issue. Not Prime. I had 0 spinny *****, 0 audio issues, and not DC'd once.

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • Dave58Big
    Big Dave (@Dave58Big) reported

    @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • DK_Racing_
    Double Klutch Racing 🇵🇸 (@DK_Racing_) reported

    Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

  • bookishengineer
    Demonium. (@bookishengineer) reported

    @JackRyanPV @PrimeVideo Worst movie, waste of money

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.

  • Gene_Racing
    BG (@Gene_Racing) reported

    @Bgordo92 @NASCAR @PrimeVideo My feed has been perfect. Sounds like you have an internet issue.

  • Paragon_MKE
    Michael England (@Paragon_MKE) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. They are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man

  • katwife
    Kathy Van Duzer, M.A. (@katwife) reported

    @PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads

  • SCarson53
    Shawn Carson (@SCarson53) reported

    @Bgordo92 @NASCAR @PrimeVideo Get rid of the dollar store Internet and you wouldn’t have any of those issues.

  • Chase09Fanatic
    Chris Ball (@Chase09Fanatic) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m camping and using a hotspot and it was fine. Sounds like you have a terrible connection.

  • MichaelEsbjorn
    The Bear (@MichaelEsbjorn) reported

    @Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @familybaptisttn @NASCAR @PrimeVideo Zero issues here.

  • Mike_R757
    Mike Rutkowski (@Mike_R757) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues on my end. Could be your internet, no shade.

  • 3ricwalls99
    Eric Walls (@3ricwalls99) reported

    @Bgordo92 @NASCAR @PrimeVideo You need to check your internet. I had no problem since the drop of the green flag. I love primes coverage. I wish they would do it all year.

  • daleando86
    Dale (@daleando86) reported

    @PrimeVideo I can't get my color option to work for Spider noise?

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • junebug116
    Virginia (@junebug116) reported

    @Bgordo92 @NASCAR @PrimeVideo Well, I didn’t have any issues but I do know there are a lot of people pissed off because this was on prime if they can put the Daytona 500 and the Indy 500 on TV regular TV they can at least do this race on regular TV too

  • Bizzar3cmd
    Bizzar (@Bizzar3cmd) reported

    @familybaptisttn @NASCAR @PrimeVideo No idea what you’re talking about with blurriness and unreadable graphics, but this 10x better than fix and always has been

  • jacob_evenson
    Jacob Evenson (@jacob_evenson) reported

    @Bgordo92 @NASCAR @PrimeVideo Imagine being this stupid. The bulk of those issues is YOUR INTERNET, and you don’t have to record because, get this, you’ll have access to it no matter what.