Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vilanova de Sau
|
Buffering | 1 hour ago |
 Toulon
|
Video Quality | 2 days ago |
 Sydney
|
Sign in | 2 days ago |
 Köln
|
Crashing | 3 days ago |
|
Paris
|
Sign in | 4 days ago |
 London
|
Crashing | 5 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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theghostfighter (@Abbylovesfoxy) reported@projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again
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tvwithtrinity (@trinitysierra01) reportedYes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault
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Anthony AC Chacon (@rowingcoachac) reported@AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate
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DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
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Armchair Commentator (@den_ster) reportedOh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS
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Civilised Wookiee (@CulturedWookiee) reportedOh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.
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Tua Hoops FC (@TalkShytMJ) reportedPrime Video is the WORST stream for live sports.!! @primevideo THE WORST!
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Rabiea (@rabbits_rxoxo) reported@Pragmatic_Prags @PrimeVideo That’s second worst. First one will be bringing Vanshaj back.
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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T-Money (@MrDrakeford) reported@MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?
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wenny (@wennyxz) reported@PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰
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Matt McDonough (@mattamcdonough) reported@SteveDean61 @WNBA @PrimeVideo It’s awful.
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John Mummert (@JohnMummert1) reported@A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.
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Gav (@GavPat89) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push
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shravan chaubey (@shravanology) reported@PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
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Norman Buntz (@normanbuntzhsb) reported@creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.
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CowboysForever (@CowboysLive2023) reported@PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC
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SiltStridersFTW (@SiltStridersFTW) reported@A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.
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💫lulhi's | 📖 (@s_ulhi) reported@King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo
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Matt (@LookSkyward2021) reported@PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate
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Dave Vande Bunte (@VBunteDavid) reported@Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?
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Michael Wilson (@majolelo) reportedHi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?
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mimiii💫 (@momomaw101) reported@glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????
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harsh agarwal (@agarwalharsh3) reportedIs anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.
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Danisima (@MirnaSanjarije) reported@PrimeVideo According to a sport journalist of the major US publication, @DjokerNole is a sport legend since 2015. The rest was a bonus, records broken, trophies.. If he was an American, that is. I am apprehensive to watch this as I am fed up with the media mistreating him his whole career
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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E (@TruthToLight15) reported@WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo
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Silent Avacate (@SilentAvacate) reported@PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇