Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and playback issues.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 02: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Sign in | |
| Vienna |
Buffering | |
| Derby |
Crashing | |
| San Antonio |
Buffering | |
 Edmonton |
Playback Issues | |
| Bowling Green |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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marlsberlin
(@cryptonomicon30) reported
@ery72 @JackleJade @PrimeVideo I'm with you. They kept on apologizing until I said "one of ur servers down?" and the JUMPED to say yeyeyeah that's the problem. In MHO they have no idea what's the problem. AND they told me to wait SOME DAYS😱😱😱
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Kelly || Sam and Dean Were Here
(@thatsagoodline) reported
@therealKripke @PrimeVideo Appreciate the acknowledgement of the issue. The silence from @PrimeVideo for the last 12+ hours while many other people were watching and it was still MIA for the rest of us was less than helpful.
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Grabar Erica
(@ery72) reported
@cryptonomicon30 @JackleJade @PrimeVideo I saw the episode with amazon stick, from the pc I can't see it. i don't know if it's a server problem. my ip should be the same and therefore access the same server if i enter amazon prime from pc or amazon stick? or not?
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Caleb Davis
(@MoerewaHard) reported
@therealKripke @PrimeVideo I heard about people who have had that problem… apparently if you release episode 5 simultaneously it seems to start working again.. #WorkArounds
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AlisaCat
(@AlisaCa65198486) reported
@PrimeVideo @antonystarr @TheBoysTV help save #RenewRaisedByWolves
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Dr Amy Hetherington
(@akhetherington) reported
@R4Shearer @PrimeVideo @JensenAckles Great, thanks. I have to WORK NOW. And then I'm going away to a cabin with no internet all weekend! UGH.
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Negan`s Unholy Mizzy ♥ (Miz)
(@NegansMiz) reported
@lucybluetiful @Biggun0331 @PrimeVideo yup, on here too. Unfortunately I gotta work now. Ah well, later then. 😬
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Laura 🏴🇺🇦
(@laurasteele64) reported
@SarahSt13146457 @therealKripke @PrimeVideo I saw it at 1:45am I have a fire stick tho so I’m beginning to think is this the problem looks like those without haven’t seen it those with we have seen it.
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Judgejudyx
(@Judgejudyx4) reported
@CoreyPo72218027 @PrimeVideo @NilavanEzhil3 Why on earth would you google the episode before youve seen it. Smart things not to google and wait for the episode to release. Its not amazons fault theres issues not in their control effecting a bunch of people not just the boys episode.
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Jason
(@Jason68269544) reported
@PrimeVideo I got a notification that episode 4 of The Boys was ready to watch, however it is not there. Please fix this and put it up!!!
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AlisaCat
(@AlisaCa65198486) reported
@PrimeVideo @Harry_Styles @HSHQ help save #RenewRaisedByWolves
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Eris Jai
(@Eris_Jai) reported
@PrimeVideo why am I unable to see episode 4 of @TheBoysTV when I know many people who have been able to watch it with no issues? This is the 2nd show I've noticed an issue with and I'm confused what this release timeline is supposed to be?
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Eric Kripke
(@therealKripke) reported
Hey guys. Turns out there’s been some tech issues at Vought+, I mean @PrimeVideo. They’re getting Ep 4 out to people asap. I have Adam Bourke working on it, so what could go wrong. Apologies. #TheBoys #TheBoysTV
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Garstige alte Vettel 😈
(@666_Snow_White) reported
@89melaniecox @therealKripke @PrimeVideo That sucks. I hope that they will get their **** together so that it will work next time as it should
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Jeff
(@carry_the_flag) reported
@marhtian @TheBoysTV @PrimeVideo How is it late? I was watching it before midnight. I was actually surprised to find it so early when I got home from work last night.
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justin sander
(@SandJuicer) reported
@PrimeVideo Can you guys provide any updates? A simple statement would be nice at this point. Something along the lines of: "We're dumb and can't seem to keep the schedule we've made for ourselves, as soon as we figure out what the cloud is, we'll fix the links to the video."
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ashlee dockstader
(@scoobydoodoll) reported
@therealKripke @PrimeVideo It’s okay. I can’t watch it until later this afternoon. I’m sure it won’t take long for them to fix it.
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💚JadeJackle 🏳️🌈
(@JackleJade) reported
@cryptonomicon30 @PrimeVideo As far as I can work out an Amazon server is down. If your feed is via that server then no update
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Eckwo
(@Eckwo1) reported
@PrimeVideo hey guys, about episode 4, at least you could communicate about it. Problems happen, but not sharing any bit of information leaving us in the dark, not cool
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Christi 🌻🇺🇦🌻
(@SinnerQueen7) reported
Listen @PrimeVideo, I'm a paying customer, normally I'm happy. But episode 4 of #TheBoys is still not available. I found other means to watch it but there are others in my house that still wish to see the episode. This is not acceptable. Fox the issue!! #Unamused
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Christi 🌻🇺🇦🌻
(@SinnerQueen7) reported
Listen @PrimeVideo, I'm a paying customer, normally I'm a happy one. But episode 4 of #TheBoys is still not available. I found other means to watch it but there are others in my house that still wish to see the episode & can't. This is not acceptable. Fix the issue!! #Unamused
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JAckles Junkie
(@JLMousseau) reported
@burneracct512 @SinnerQueen7 @PrimeVideo LOL....It's not being hidden either. Amazon just sucks. They're having tech issues.
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Robert Anthony
(@Highcalibre) reported
@digovii @PrimeVideo @TheBoysTV I just got the notification it’s available. Haven’t checked yet. #work
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AlisaCat
(@AlisaCa65198486) reported
@AmazonStudios @PrimeVideo help save #RenewRaisedByWolves
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AlisaCat
(@AlisaCa65198486) reported
@TheBoysTV @PrimeVideo @antonystarr help save #RenewRaisedByWolves
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Joshua A. Durham
(@CPTN_HARKN3SS) reported
@PrimeVideo just because I’ve the speed for 4K, doesn’t mean I’ve the allowance for it. Why the hell is there no quality change function for the apps? Nearly every other service has one, what gives? I know I’m not gonna be able to watch the LotR show come Sep, solely due to this.
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Lindsay Love
(@Love798) reported
@ReadersRambling @PrimeVideo @TheBoysTV Kripke just posted that there are technical issues but that they’re working on it
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liam 😚
(@yeojin8r) reported
@PrimeVideo what in the world am i doing paying for this stupid *** service to get ****** weekly releases that don’t even release correctly? turns out, i can stream it via third party just fine and in a timely manner. fix ur **** dumbasses
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T
(@Taine_theman) reported
@PrimeVideo I work all week to look forward to watching @TheBoysTV and it ain’t here wtf is going !!! 😡 😡😡😡😡
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Naelsen Pinho
(@naelsen) reported
@helloimdust @PrimeVideo @TheBoysTV 9:30am from Brazil and same problem here 😤😤