Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (26%)
- Sign in (23%)
- Crashing (15%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salem
|
Buffering | 2 hours ago |
 Sydney
|
Sign in | 2 days ago |
|
Perth
|
Video Quality | 2 days ago |
 Paris
|
Video Quality | 3 days ago |
 Ensenada
|
Buffering | 4 days ago |
 Vancouver
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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Timothy Phillips (@Timothy96052831) reported@PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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Eren Shelby (@LifelsGoodd) reported@PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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Kat (@KStargateFan) reported@broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.
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SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
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+419 (@hateonikwen) reported@PrimeVideo please fix this
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Cassie (@cassieblitz) reported@PrimeVideo youve dropped Reacher episode 5 and it won't stream Fix your stuff guys, were not paying for a broken streaming service
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𝓟𝓱𝓲𝓵 (@phjes11) reportedThere’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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A Shubert (@ashubert) reportedYeah, nice 3 minute commercial with 4 minutes left in my movie. Good work, @PrimeVideo
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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KAYLA 🏴☎️🪱 (@kay_is_short) reported@PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹
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Leo (@leopotter788) reported@PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........
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Hotwheels Sisyphus (@pimslickens69) reportedthe way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.
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mcargison (@eabo1) reported@ETimsNet @PrimeVideo Camera work is awful
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mar ⚢ (@tresttragos) reported@PrimeVideo get to work abt season 2 right now you guys im INSANE
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Goof Central Wrestling Edition (@GoofCentral101) reported@AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO
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Voice of OG CSK fan (@EndrumCSK) reported@latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.
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ABunchofComics (@ABunchofComics) reportedYo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.
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Martin🎸Collins (@MartinCollinsx) reported@PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.
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DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported@Stargate_SG14 @PrimeVideo The worst 🥲
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported@PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show
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Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
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Umesh (@ammanor_umesh) reported@PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?