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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 1 hour ago
San Nicolás de los Garza Buffering 3 hours ago
Portland Crashing 11 hours ago
Dos Hermanas Crashing 15 hours ago
Goslar Buffering 15 hours ago
Dundee Sign in 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MickLee9
    Mick Lee (@MickLee9) reported

    @PrimeVideo Terrible show.

  • Acceleratedfts
    richruffjr (@Acceleratedfts) reported

    @PrimeVideo Just to let you know, your NFL productions are terrible, your NBA productions are worse. Life long Celtics fan here and you’ve made this game almost unwatchable.

  • SW2353
    SW (@SW2353) reported

    @PrimeVideo SHOULD NOT BE ALLOWED TO SHOW CHAMPIONS LEAGUE EVER AGAIN... AMATEUR...ABSOLUTELY AWFUL

  • OldSchool_EZ
    Ed from Watertown (@OldSchool_EZ) reported

    Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Trying to watch @NBA on @PrimeVideo is the worst playoff games I ever watched on my TV..just buffering & sound going off .. horrible playoffs on @PrimeVideo

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • GonaniTemcozo
    Gonani Temcozo (@GonaniTemcozo) reported

    @Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • Birdgang_Eagle
    Eagles_Jackets25 (@Birdgang_Eagle) reported

    @Hendrick9Team @PrimeVideo I thought we would get clipped on that last lap crash

  • mrflorida
    Uncle P (@mrflorida) reported

    @PrimeVideo fix your audio bruh. Yall ****** up the playoffs.

  • _ShelleyShelle
    Shelley Shelle (@_ShelleyShelle) reported

    The Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood

  • essex_keith
    KEITH ︻デ┳═ー (@essex_keith) reported

    @PrimeVideo can I have some help please you've taken money out of my account

  • MattCostigan
    Matt Costigan (@MattCostigan) reported

    These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • DrMeecrob
    Dr.Meecrob (@DrMeecrob) reported

    @PrimeVideo has the worst announcers for game 3 of the Celtics 😵‍💫

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +

  • brysononair
    Bryson (@brysononair) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Genuine question, no bullshit here, what’s the deal with 1pm starts? I’d assume if anything later starts would help a sport that is really popular in the Bible Belt? Idk maybe I’m wrong

  • Tre_the_Menace
    Tre Beckett (@Tre_the_Menace) reported

    Gotta pay @PrimeVideo to watch the NBA and the stream is not working? What's going on man?

  • JonasBadalic
    Jonas (@JonasBadalic) reported

    My 2008 motorola had better video quality than these @PrimeVideo @NBA streams

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • TD_DetroitLions
    Touchdown Detroit Lions (@TD_DetroitLions) reported

    Great job @amazon @PrimeVideo you guys have more money than any streaming services. Yet you guys are absolutely terrible. 4th quarter NBA playoffs. Yall **** the bed. Great job. 👍

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    Had takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • TheGrayWolf88
    ⚔️🏴‍☠️W🏴‍☠️⚔️ (@TheGrayWolf88) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.

  • gestinky
    goffenheimer (@gestinky) reported

    hello @PrimeVideo YOUR ******* BROADCAST HASNT WORKED FOR 20 MINUTES ***** FIX IT

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers