Is Amazon Prime Instant Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Instant Video

Amazon Prime Instant Video problems in the last 24 hours

Amazon Prime Instant Video Outage Chart

At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(28.07%)
Playback Issues
(26.32%)
Crashing
(21.49%)
Buffering
(20.61%)
Video Quality
(3.51%)

Amazon Prime Instant Video Outage Map

The most recent outage reports and issues originated from:
Calgary Crashing
Stoney Creek Playback Issues
Philadelphia Sign in
Metz Video Quality
Bolton Crashing
Helsinki Video Quality

Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • NileshGoswami30 Nilesh Goswami (@NileshGoswami30) reported

    @Beelinkofficial Recently purchased GTmini-A and its a nice box. But I tried to run different version of Amazon Prime Videos but none could play the video - "an error occured" Even Chigz Tech said same on his review so disappointed. Is there any way to play Prime Videos on this.

  • Arisha_Vendavel Godmy Bangwool #SNAPP (@Arisha_Vendavel) reported

    LMAOO Amazon Prime Video crash already 🤣🤣🤣🤣

  • Letmebiteu 🇵🇷 (@Letmebiteu) reported

    @MrBeastYT Help me buy this stuff on Amazon an maybe i give u a good video idea🤗🤔

  • Angel420Not NotAngel420 (@Angel420Not) reported

    I have found a automatic watering system on Amazon prime under $40 that works like a dream one of the biggest problems we have for new growers is over or under watering well this works with soil and even rockwool blocks So today I'm working on a video review with instructions

  • soopetals sunny, thats okay☺️ (@soopetals) reported

    buzzfeed gonna tweet this but upload a video tomorrow about how poorly amazon employees are treated and what we can do to help

  • sssssita Sita (@sssssita) reported

    Before I cancel AMAZON Prime Video (because I’ve watched all of FLEABAG AND MRS MAISEL) – I shall now watch this terrible VENOM movie with Tom Hardy.

  • imsharathKR ShArAtH (@imsharathKR) reported

    @tcl_india @tcl_india Ordered 43P65US on prime day. Post installation few things are not working well. Remote can't paired to TV. Built in Alexa and Amazon prime video not working. Who can support this issue and resolve immediately and expecting complete demo.

  • aimanjamshaid Aiman J Khan (@aimanjamshaid) reported

    Amazon workers across the world are on strike! Please follow updates coming in from everywhere. And please don't order anything from amazon or sign in to amazon prime video in this period.

  • khrysh76 kh (@khrysh76) reported

    @AmazonHelp Amazon Prime Video. And it’s not really an error code, while the episode is loading is says something to the effect of “there is a problem playing this video” and gives me the Amazon/videohelp link to refer to. And this only happens when i attempt to watch law & order

  • he8myheart liv (@he8myheart) reported

    that’s Sarah’s problem ... she thinks being faster is better when it’s not for cohesive looks and I’m not gonna sugarcoat it ... she just showed that in the amazon video 🤕 when u put effort into makeup it looks amazing and this is why we get messy looks 💀

  • readr84 Screen Reader (@readr84) reported

    The local Amazon Prime Video has Nashville: great! But no original audio, just a cheesy dubbing from the 70s: not great! Almost every other movie from Amazon lacks audio and or subtitles options. Netflix: can't remember having this problem

  • xenessie Xenessia (@xenessie) reported

    @itsSKITZ Enough stuff to turn my house into a smart house smart enough to take over the human race. Amazon dots, echoes, lights, thermostat, video doorbell.. all voice activated and controlled by Alexa. God help me.

  • tomfgoodwin Tom Goodwin (@tomfgoodwin) reported

    Pretty much every time I try to buy something from Amazon I want to screengrab video the experience because it's awful in so many ever expanding ways. A design based on so many false assumptions about choice, urgency and what matters most.

  • Aesdaishar Jaryd (@Aesdaishar) reported

    So the ffxiv team often has these deals with Amazon, if you spend $x on video game related goods they send you a code for an exclusive mount. This obviously has problems when it comes to worldwide distribution however

  • MattCheetham Matt (@MattCheetham) reported

    While Netflix ignored my cries for help, Amazon Prime Video has answered my calls and put Ugly Betty up to watch 🎉🙌

  • Rainbow_Poop D.mon (@Rainbow_Poop) reported

    Yes I am eating a sandwich while taking a bath and watching a video of someone buying the worst rated slime on amazon

  • risheek_king Risheek (@risheek_king) reported

    Amazon prime lo #josh movie video quality Theater/moserbear cd/maa tv Lo kanna chaala bagundi 🙏

  • SoniaNikhita iSonia (@SoniaNikhita) reported

    @amazon @AmazonHelp @amazonIN still waiting for a resolution to my issue raised for an order worth 7k not placed by me!! Account blocked for 1 whole month today, there seems to be no interest from your end to resolve this. 1 month of no access to Prime Video or Amazon prime and

  • TonysaurusReks Tonysaurus Rex (@TonysaurusReks) reported

    @TCHBunny @Shudder Humm maybe you should go through Amazon prime video for it. I never had that issue with them. Something to consider!

  • stephen_walter Stephen Walter (@stephen_walter) reported

    @DewdropW @AmazonVideo Haha amazon mixing up the crash movies. Imagine thinking your going to watch Oscar bait and end up watching a cronenberg nightmare.

  • uppilira Uppili Ra (@uppilira) reported

    @AmazonHelp I'll also delete the amazon video app on the PS4 and have sent @Sony @PlayStation the error code - hope someone will sort this - until then using @NetflixUK

  • snakeryX :/ (@snakeryX) reported

    @starkreeves I’ve been living off clips on youtube help me I don’t have amazon prime video

  • stewarco Corey Stewart 🎃👿🔪👻😰👹 (@stewarco) reported from Bonita Springs, Florida

    @TDenton_1138 @MutantTheater @therealjoebob @kinky_horror Don't know if you saw my tweets from earlier this morning but you can sign up for shudder through Amazon prime video (free week trial) and get your fix of the 3 missing films there. And turn off auto-play next episode or you'll miss everything after the movie credits.

  • rajat_ag84 Rajat Agarwal (@rajat_ag84) reported

    @SonySupportUSA refer to my tweet. I need to stream amazon prime video on Sony Bravia W65D, please help in adding the app to TV

  • rajat_ag84 Rajat Agarwal (@rajat_ag84) reported

    @PrimeVideoIN Please help me in setting up Amazon Prime Video on Sony Bravia W65D. It does not show in my default apps.. Only Netflix, YouTube and Sony Liv come by default.

  • richardmatthias Richard Matthias (@richardmatthias) reported

    The worst thing about having to watch adverts on Twitch is all the rubbish cover versions of famous songs Amazon Prime Video uses on all the trailers for their original shows.

  • mohithgowda3 Mohith (@mohithgowda3) reported

    @PrimeVideoIN Video quality is very bad !!! Flop Amazon prime video

  • UKTruthSeeker Lucian the Modest :) (@UKTruthSeeker) reported

    @davidicke Yet your ego video (Renegade) is for sale on Amazon. You are a self-deluded fool. A class-A hypocrite. Seriously man. You are no longer relevant. You are nothing more than a jumble of broken promises.

  • sojaro Sojaro (@sojaro) reported

    @StephenSoup As with all media platforms Amazon has, there's a discoverability issue with their video distribution service.

  • MichaelFallon16 Mr Mike Fallon (@MichaelFallon16) reported

    @virginmedia why am I getting insufficient bandwidth error messages. Down load speeds are fine but I can't stream amazon prime video. Sort it out

  • ModernDayNadodi Abilash (@ModernDayNadodi) reported

    @Tarunsdad Yup. Later they bookmarked it in Silk and removed the app (Google Amazon spat). Video and Audio quality was horrible. Now it's back again.

  • iamprs_ 🅿PRS🇮🇳 (@iamprs_) reported

    @AdvancedMaushi Bro please give me amazon prime video login

  • lockatron Andy (Wallie) Wall (@lockatron) reported

    @eBay I'll still be shopping at Amazon! Much better service and for £79 (will be £59 for a few days) I get, next day delivery, no quibble fast returns, Prime video, free kindle books, biggest music jukebox in the world, friendly help desk from agents who don't lie! BYE BYE eBay! 😃

  • sanjanind Sanjan (@sanjanind) reported

    @JeffBezos @amazon This is how Amazon service work.Nobody replied to the issue yet, even i comments on #Playstore. Not everyone has surrounding sound connected to the TV. For them only video is coming without sound. Kindly fix it or it has alternetive soln then provide it.

  • isthatjacksonw Jackson ⚡️ (@isthatjacksonw) reported

    Just watched @abb3rz07 video on #amazon and... Jeff Bezos is truly sickening. To have enough money to help the world multiple times over and to still use it only for your own self gain...it’s just so frustrating

  • Gujarathisagar1 Gujarathi sagar (@Gujarathisagar1) reported

    @ASUSIndia Can you please reply on this. Why i can't able to play HD videos on amazon prime video even though my Zenfone Max pro M2 has a wide wine L1 support. It's frustrating to have these kind of bugs. Every time you push an update you introduce new bugs. Please fix this one.

  • therealundamned undamned (@therealundamned) reported

    Wow, both "Star Crash" and "Backaroo Banzai" are on Amazon Prime video right now. That's a whole lot of sci-fi cheesy goodness.

  • theevilwriter Shannon (@theevilwriter) reported

    @AmazonHelp No. No error codes. I tried going to the Amazon website and adding one of the problematic shows (beyond belief, season 3) to my watchlist, then accessing it from my watchlist on the Roku Prime Video ap, and got the say "content unavailable" message, however.

  • AnzizaSama 주군의 태양 (@AnzizaSama) reported

    Netflix fr suck Amazon prime video fr sucks French catalogues are the worst for both streaming platform. A scam compared to the american one.

  • brianAround Brian Clark (he/him) (@brianAround) reported

    @googlenest Based on the timing I'm inferring that it was a temporary problem caused by updates that went in with the Amazon Prime Streaming functionality. By the way, super excited for Amazon Video direct to Chromecast. It's a hole in a lot of streaming platforms.

  • suyashyebud FAN of MS Dhoni (@suyashyebud) reported

    @MadhavSheth1 I beg your attention Sir!! I have a genuine problem regarding #Realme3pro It doesn't play HD content on @PrimeVideoIN despite having Widevine L1 certificate. Please look into the issue. @NetflixIndia is accessible in HD but Amazon Prime Video not. @realmecareIN

  • Melkur_Mistress TS Mereath (@Melkur_Mistress) reported

    I am spending a significant portion of the day traumatizing myself on Amazon video. Ok Alice from 2 hours ago, we need a chat about what self cate means 😂 Im gonna need a Master fix to treat myself after this

  • Pa7na_ Pa7na (@Pa7na_) reported

    wow. You can't even buy/rent movies in the Amazon Video OR Shopping App on iOS. This "Apple takes a 30% cut and we don't wanna pay that"-shit is really tiresome. Workaround: Login to Amzon on your browser of choice (on the iOS device) and buy/rent it there.

  • BittrScrptReadr Bitter Script Reader (@BittrScrptReadr) reported

    The Amazon Video app finally added Chromecast and I am giddy as hell I no longer need to use the awful streaming app on my bluray player

  • michaelrbang Michael R Bang (@michaelrbang) reported

    @comcastcares I continue to have the worst service for high-speed Internet I’ve ever seen in my life, the modem is constantly disengaging and I am unable to stream any of the programs like Netflix, Hulu, Amazon video, etc. this service is #Horrible

  • ProteusLFG ProteusLFG (@ProteusLFG) reported

    @PaulTassi @Forbes Bezos has previously said (regarding Amazon video) they'd rather make quality, award winning content that loses money but builds the brand. If they take that approach to games and give the devs time to make something good, I think we'll be okay.

  • ekkeem1996 Abdul Rahman (@ekkeem1996) reported

    @Geekytamizha_ bro flipkart big shopping days Redmi note 7s 3GB varient at 9,999 and mi A2 4GB varient at 9,999 but recently lot user say many issues in mi A2 also no proper update on A2 which I can buy under 10k any video about flipkart and Amazon offers ..

  • ekkeem1996 Abdul Rahman (@ekkeem1996) reported

    @techtamizha bro flipkart big shopping days Redmi note 7s 3GB varient at 9,999 and mi A2 4GB varient at 9,999 but recently lot user say many issues in mi A2 also no proper update on A2 which I can buy under 10k any video about flipkart and Amazon offers ..

  • ekkeem1996 Abdul Rahman (@ekkeem1996) reported

    @Boo_TechYT bro flipkart big shopping days Redmi note 7s 3GB varient at 9,999 and mi A2 4GB varient at 9,999 but recently lot user say many issues in mi A2 also no proper update on A2 which I can buy under 10k any video about flipkart and Amazon offers ..

  • ekkeem1996 Abdul Rahman (@ekkeem1996) reported

    @GiriSonnaSeri bro flipkart big shopping days Redmi note 7s 3GB varient at 9,999 and mi A2 4GB varient at 9,999 but recently lot user say many issues in mi A2 also no proper update on A2 which I can buy under 10k any video about flipkart and Amazon offers ..

  • pynkbites Hot Sauce Demon (@pynkbites) reported

    amazon prime video does a much better job of parsing the absolutely awful SD video quality of Stargate SG-1 than Stargate Command's streaming they probably just stuck a minimal despeckling filter on it but still

  • koszelaa Mikey (@koszelaa) reported

    @gabeedwardj Look up the amazon anti union video it's so creepy. The working conditions are awful. Guy is an evil billionaire

  • TechnicallyTee TechnicallyTee (@TechnicallyTee) reported

    I should make an opposite video about amazon prime day. How it’s terrible lol.

  • TheLTS LTS (@TheLTS) reported

    @OutsideComicCon would you please help me understand how I can get a ticket to Amazon Prime Video's Thursday night party for The Expanse....It's invite only...

  • Musiqbiz EmilyakaLondon (@Musiqbiz) reported

    @mikewhitmore Yeah and the consumer is going to have to pay for it multiple times rather than paying one subscription fee. I noticed even Amazon video has now broken down into extra specialisms that you have to subscribe to, and You Tube have their subscription service.. 😥

  • alissamarie Alissa Wilkinson (@alissamarie) reported

    @thehighsign I had this problem and found it on Amazon video for $7.99 but I had to dig

  • IProduceGamers IProduceGamers (@IProduceGamers) reported

    @RawDogg209 @comcastcares Hey I changed from "ConCast" about 2 months ago and I have not had internet issues, my upload and download are both 3 times higher and even with Netflix, Hulu, and Amazon Prime video and paying for my internet it is half the price I was paying with comcast

  • ParasakaChester Paras Sabharwal (@ParasakaChester) reported

    @baxiabhishek This Tweet came as a help because I am asking Amazon & Prime Video about Chromecast support from last 5 days but there is no reply from them. Will check if cast option is working now on the prime video app and how efficient it is. Thanks

  • Sheba63664 High Cotton (@Sheba63664) reported

    @Snoodit Buy from Amazon and put on your video library. Problem solved. Not ever going to stream from all these companies.

  • harish3092 Harish Govindarajan (@harish3092) reported

    Amazon has the worst user interface, whether it is dotcom, prime video or prime music. Period.

Amazon Prime Instant Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
  • 2026
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  • 5005
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  • 7230
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  • 7301
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  • 8020
  • 814
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  • 9003
  • 9068
  • 9353
  • 99
  • mp1023