Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/13/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOrlando Buffering
United StatesAustin Crashing
United StatesPortland Sign in
United StatesPompano Beach Sign in
United StatesBethlehem Sign in
United StatesBroadview Heights Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • evolutionpixel evolutionpixel (@evolutionpixel) reported

    This stream quality on the roku is brutal lips not matching up to audio #primevideo

  • NickGara24_ Nick (@NickGara24_) reported

    Fix your audio !!! It’s not syncing with the picture @PrimeVideo

  • driheet07 Edward Christy (@driheet07) reported

    Hey PHX IS the problem with the NFL Broadcast @PrimeVideo or @CoxComm?

  • EsquireT3 Sir Blacksquire (@EsquireT3) reported

    So far @PrimeVideo is not really making me feel like it is a quality game.

  • LeuckEric Eric Leuck (@LeuckEric) reported

    @PrimeVideo , your live picture quality is terrible. Step up your game. Shame on you for paying boat loads of money for live @AroundTheNFL football and giving us this crap.

  • jsar34 Joseph Sarianides (@jsar34) reported

    @PrimeVideo fix your signal. Not a good start. @NFL

  • dleimer2 Dan (@dleimer2) reported

    @ByHeatherLloyd @NFL @PrimeVideo Quality is trash

  • NoahTall90 Noah short (@NoahTall90) reported

    @PrimeVideo terrible video quality on TNF

  • SportsTVRatings Sports TV Ratings (@SportsTVRatings) reported

    Had two FireTVs conk out on TNF pregame giving me "Slow Internet connection" errors (which I dispute!) but via PrimeVideo app on Apple TV it has worked flawlessly so far.

  • LordVad62116311 Lord Vader (@LordVad62116311) reported

    @PrimeVideo @GEHAField This picture is way clearer than the pic quality on my tv. Horrible start

  • JohnWorld27 John World (@JohnWorld27) reported

    @NFLonPrime @PrimeVideo Please fix the audio on Thurs night telecast… keeps cutting in and out

  • LordVad62116311 Lord Vader (@LordVad62116311) reported

    @LaughTrackPV @PrimeVideo Horrible picture quality. So far a failure

  • lbshakeitforme2 NC 🛍🥿👜 (@lbshakeitforme2) reported

    @PrimeVideo the video quality of #TNFonPrime is horrible!!! Put this back on regular tv!!

  • onebadmorning ᗩᒚ (@onebadmorning) reported

    First TNF game on Amazon Prime Video. Quality looks like ***. 360p gaming. @PrimeVideo @NFLonPrime @NFL

  • TammyMatheney Ʊ ColtsGirl87 Ʊ (@TammyMatheney) reported

    @Screwtapez @PrimeVideo It won’t allow me to sign in

  • HouseOf7Moons CopperGurl (@HouseOf7Moons) reported

    @PrimeVideo @NFLonPrime Fix the grainy picture - watching the #TNF Like this will be unacceptable! 🤬🤬🤬

  • mimica_davor Davor mimica (@mimica_davor) reported

    @NFLonPrime @PrimeVideo Quality is terrible. It’s like watching TV before HD came along….Wish this was still on nfl network

  • dbarber Dan Barber 🏳️‍🌈 🇺🇦 (@dbarber) reported

    omg. The @PrimeVideo app on Apple TV is terrible. As you scroll through the selection, they expand the image for the movie/show. It has lag and reduces efficiency. Do they utilize UX Design for their apps?

  • mSCOLAjr .. (@mSCOLAjr) reported

    @PrimeVideo TNF skipping fix that ****

  • dano_dmohr Ashley Equity (@dano_dmohr) reported

    @PrimeVideo Fix the stream!

  • Federicko_cool Freddie Harb (@Federicko_cool) reported from Redondo Beach, California

    @amalsawi @PrimeVideo Watch it in the app... better quality

  • tlytle33 Trevor Lytle (@tlytle33) reported

    Gotta love the buffering issues on the @PrimeVideo app. Not like @amazon isn’t one of the largest companies in the world or anything….

  • BrownBo35238257 BrownBomber. (@BrownBo35238257) reported

    @danorlovsky7 Poor NFL product from @JeffBezos @PrimeVideo I have also had issues with the feed.

  • that_guy_i_am Michael Mueller (@that_guy_i_am) reported

    @NFLonPrime @PrimeVideo @NFL this is just awful. #TNFonPrime

  • jw1l35 Jw1l35 (@jw1l35) reported

    @PrimeVideo why is the video quality for Thursday night football absolutely garbage l

  • _Czr93 🇲🇽🇵🇪Cesar🇵🇪🇲🇽 (@_Czr93) reported from Richmond, California

    Fix the audio, it isn’t synced @PrimeVideo #thursdaynightfootball

  • MiloVelimirovic Milo Velimirović ☮️ (@MiloVelimirovic) reported

    @JacqueVaxx @PrimeVideo I would not worry about the bandwidth. Sports and XXX have spent a lot of time and $$$ on content delivery networks to make this sort of thing work.

  • JohnWorld27 John World (@JohnWorld27) reported

    @PrimeVideo @NFLonPrime Fix the audio

  • stoopy512 steve marsh (@stoopy512) reported

    @PrimeVideo @NFLonPrime Anybody else having trouble getting Prime to even work.?

  • jameillshowers jameill (@jameillshowers) reported

    @PrimeVideo @NFLonPrime My illegal stream has better video quality than the prime video stream