Amazon Prime Video down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (23%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Rochester	Sign in	58 minutes ago
Cabo Rojo	Playback Issues	2 hours ago
Barry	Playback Issues	4 hours ago
Lake Jackson	Sign in	19 hours ago
London	Buffering	19 hours ago
Indianapolis	Buffering	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jg (@jgo_mez) reported 3 minutes ago

  @AsthmaBlows @PrimeVideo bro the audio is so terrible lmao hopefully they fix it

• 
  Just That One Pilipino dood (@PilipinoSniper) reported 4 minutes ago

  Some people look so bored watching Teezo Touchdown rn. Lmao. And what’s with this stream quality @PrimeVideo

• 
  juliusbudman (@__andrew__james) reported 5 minutes ago

  @PrimeVideo fix the audio for the @tylerthecreator live event. The audio is big trash right now

• 
  WorldClassJuligan (@JuniorTooFitted) reported 6 minutes ago

  @PrimeVideo the audio sounds terrible on this live stream.

• 
  Maxx435 (@maxx435) reported 7 minutes ago

  @amazonmusic @PrimeVideo @TeezoTouchdown Is no one in tech watching the stream to check the quality?

• 
  Carl (@CarlPetroff) reported 8 minutes ago from Los Angeles, California

  quality better improve before @KALIUCHIS goes on! @PrimeVideo

• 
  Bunny Hop 🚲 (@AlexxDaKid_) reported 9 minutes ago

  @PrimeVideo fix this audio before Vince set!

• 
  eric opalite (@ericopalite) reported 9 minutes ago

  @PrimeVideo @tylerthecreator fix the audio

• 
  Dheeraj pandey (@Dheerru4u) reported 10 minutes ago

  @amazonIN @PrimeVideo please help to avail the prime video benefit I have wrongly opted in wrong account . So kindly help to correct it .

• 
  HotMess Ness (@MrsSparksCarter) reported 15 minutes ago

  @PrimeVideo y’all gotta do better. This live steam picture quality is 🗑. #CALLMEIFYOUGETLOST

• 
  𝕬𝖑𝖊𝖏𝖆𝖓𝖉𝖗𝖆 𝕾𝖎𝖑𝖊𝖊𝖓𝖆 (@Rx_Queen333) reported 16 minutes ago

  This is the best @PrimeVideo can do for this live Tyler show?! Awful. I’d be so embarrassed.

• 
  mimi (@mimi16894204) reported 17 minutes ago

  @PrimeVideo y’all are ******* up this concert SO bad. Sounds like Vince is taking a ****. Also the video quality is 2005 standard max.

• 
  @Hazzard202 on IG (@TheShooterBae) reported 19 minutes ago

  @PrimeVideo FIX THE AUDIO!

• 
  JoeviWanKenobi (@joevi_flores) reported 22 minutes ago

  @PrimeVideo fix the horrible sound quality on this Tyler concert stream

• 
  twins big like tia tamera (@Z_of_Mayhem) reported 22 minutes ago

  @nerahiggs @tylerthecreator @PrimeVideo Watch on twitch instead, no issues over here

• 
  🧚🏾‍♀️ (@JustLikeHunnyy) reported 25 minutes ago

  @PrimeVideo @tylerthecreator If y’all having problems with the livestream audio on prime video, go to the twitch app. The audio is better over there

• 
  David Rodrigues (@David_pool23) reported 26 minutes ago

  Please fix the audio for #CallmeIfYouGetLost on @PrimeVideo 🥲 @tylerthecreator

• 
  THE ILLEST CHILDREN’S BOOKS (@protectyourmuse) reported 27 minutes ago

  Fix the live stream for Tyler @PrimeVideo ASAP

• 
  J Negron (@JNegPhoto) reported 28 minutes ago

  @amazonmusic @PrimeVideo @TeezoTouchdown Really though. The audio feed is terrible.

• 
  maybe: Ian (@IanLouback) reported 32 minutes ago

  @PrimeVideo can y’all fix this **** please????? audio has this terrible harsh static and the audio is severely delayed #TylerLive

• 
  David Rodrigues (@David_pool23) reported 34 minutes ago

  PLEASE, PLEASE 🫠 fix audio for #CALLMEIFYOUGETLOST @tylerthecreator @PrimeVideo @amazonmusic #PublicRelationswillBeMad

• 
  Maxx435 (@maxx435) reported 38 minutes ago

  @amazonmusic @PrimeVideo @TeezoTouchdown Please fix the audio

• 
  Jerry Young (@jerryKCGyoung) reported 41 minutes ago

  Yo @PrimeVideo fix the @tylerthecreator concert audio. Its horrible and full of static. Cmon now. Someone needs to be working on this sooner than later.

• 
  Na$ty Girl (@__BabyLauren) reported 47 minutes ago

  @PrimeVideo fix this live stream bro

• 
  Devonte S❌ith-Pelly (@_Sneakerhead_) reported 54 minutes ago

  Hey @PrimeVideo fix the audio for the Tyler concert

• 
  Miguel Villanueva (@migvilla318) reported 55 minutes ago

  @amazonmusic @PrimeVideo @vincestaples It sounds awful 😞

• 
  Laura (@ravensbunny) reported 60 minutes ago

  @tylerthecreator @PrimeVideo is really messing up your livestream. The audio quality is terrible. Tons of people having this issue.

• 
  AsthmaBlows (@AsthmaBlows) reported 60 minutes ago

  Amazon prime has the worst live stream quality I’ve ever seen. What is this **** YouTube in 2006 with the 240p? @PrimeVideo

• 
  glory !!! BLM (@gIoryhxppy) reported 1 hour ago

  @Twitch @PrimeVideo pls fix @tylerthecreator video quality bro this is awful

• 
  Kannakingdom (@Kannakingdom1) reported 1 hour ago

  . @PrimeVideo please for the sake of the lord fix the audio on the Tyler concert this is awful