Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/21/2025 15:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWoodbridge Playback Issues
United StatesDuvall Playback Issues
MexicoMonterrey Sign in
United StatesHayesville Sign in
United StatesHouston Buffering
United StatesGardnerville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • the_hosler Tyler Hosler (@the_hosler) reported

    @PrimeVideo needs to work on their pre Thursday night football stuff. I don’t want to listen to music, I want to hear about the game

  • BarrieSingleto5 Barrie Singleton (@BarrieSingleto5) reported

    @amazon @PrimeVideo has charged me for a video 1) I didn't order 2) they haven't got One might be forgiven for concluding they need my money. Amazon really does represent the modern Age. I am expected to contact them BY PHONE to help them run their business properly. Hello?

  • Cryoz5 Cryoz (@Cryoz5) reported

    @durinscrown @LOTRonPrime @PrimeVideo toxic masculinity. not sure how this guy is a fan-favorite. he steals a guild seal (license to work) and then proceeds to murder those victims for confronting him. the writing for this show needs to be revisited.

  • SanghaVinnie Vinnie Sangha (@SanghaVinnie) reported

    @PrimeVideo, when using mobile data (EE) your app thinks I'm using a VPN. after spending 3 hours with thier tech team. We managed to fix the issue by "using a VPN!" When I wasn't using one your app was telling me to stop using a VPN, So I installed a VPN and now it works.

  • Dale50868428 Dale (@Dale50868428) reported

    @ra7aluae7 @WhatsApp @PrimeVideo Message Stricaltechtools_162 on Instagram, I’m sure he’ll help you get access into your banned WhatsApp account. He helped me get access into mine when I was having same complain few weeks ago. I’m sure he’ll help you too

  • MileMarker70 Ray Dobson 🇺🇸 (@MileMarker70) reported

    @JacqueVaxx @PrimeVideo It might be by trial and error

  • GremxulaBear Gremxula Bear (@GremxulaBear) reported

    @LOTRonPrime @PrimeVideo I'm fighting against evil by not watching anymore episodes after the first two in this poorly written, acted, executed cash grab and destruction of Tolkien's work.

  • mkuhnheim mkuhnheim@gmail.com (@mkuhnheim) reported

    @PrimeVideo @chargers @Chiefs The quality sucks. Very grainy.

  • BoyMamaCyn 💙 (@BoyMamaCyn) reported

    @cdeegz8 @PrimeVideo From what I’ve seen you have to have prime. Which I already did, just had trouble getting into it on my firestick via prime video. I finally got it to work. But without logging into my actual prime account it wouldn’t let me see anything. Games not on so not sure for that though

  • mrtshain Murat Şahin (@mrtshain) reported

    @JacobSBrowning @thatcrummieguy @PrimeVideo Throughout this thread, while asking questions about the nonsensical storyline “from my perspective” some users tried to answer these questions by labeling me like an aggressor. I have a problem with that.

  • stoneater J Parrick (@stoneater) reported

    @MrJamesMay @PrimeVideo I remember the Hamster doing a Skandi Flick in a tiny van... didn't work out so well that time! Watching for another roll of the dice!

  • Nkdavies792 Neil Davies (@Nkdavies792) reported

    @MrJamesMay @PrimeVideo Worst porn film title EVER..!

  • mrtshain Murat Şahin (@mrtshain) reported

    @skeletonarmy66 @gNRXkyAtYP3QYBg @PrimeVideo Of course, but this fact does not answer my question. This specific company's showrunners already admit that they changed the ideas of Tolkien and updated them to today's world. So it's changed. "What's your qualification to have knowledge about an author's work?"

  • F1tzy79 JohnPaul Fitzpatrick (@F1tzy79) reported

    @Nkdavies792 @MrJamesMay @PrimeVideo Worst porn film ever.

  • AnthonyProud APROUD (@AnthonyProud) reported

    @MrJamesMay @PrimeVideo Yes, yes, yes! May try and get it in before work tomorrow..

  • azwess Ana W 🌊 (@azwess) reported

    @MattVis3 @PrimeVideo @LOTRonPrime That’s cool. Sorry it’s not working for you.

  • Pants_FX 𝙋𝙖𝙣𝙩𝙨𝙁𝙓 (@Pants_FX) reported

    @MrJamesMay @PrimeVideo calling off work tomorrow, it’s gonna be a good day

  • JacobSBrowning jacob browning (@JacobSBrowning) reported

    @thatcrummieguy @mrtshain @PrimeVideo BUT if someone likes it don't spin it as they weren't impacted by tolkiens work or don't care about the lore but you do and that somehow elevates you. That's so exhaustingly false. Also dont attack them for liking it demanding they argue you and display evidence. Just move on

  • Its_Tommy_ Tømmy P (@Its_Tommy_) reported

    @MrJamesMay @PrimeVideo Do we have a ‘Hammond Crash’ counter at the ready?

  • mrtshain Murat Şahin (@mrtshain) reported

    @skeletonarmy66 @gNRXkyAtYP3QYBg @PrimeVideo Nope, I have no such claims. I’m just a customer of Amazon, the company which claims this show is related with Tolkien, and RoP is such a wonderful product. I’m trying to figure out the relationship and questioning this proclaimed good quality.

  • johnnyvegasss johnnyvegass (@johnnyvegasss) reported

    @SyryloChad @JamesPalmerTV @PrimeVideo This comment makes no sense. People can take days off work here in the US. Do you live in the middle ages?

  • SyryloChad Chad Syrylo 🇺🇲 (@SyryloChad) reported

    @SaraChiefsFan @JamesPalmerTV @PrimeVideo It's weird that you still think masks work.

  • Cryoz5 Cryoz (@Cryoz5) reported

    @denosummer1 @LOTRonPrime @PrimeVideo you are confused. not hate for the race colors, hate for a failure to conform to the lore. simply took liberties with certain races and changed them to force a narrative. if all Elves were brown and intended to be brown and then you added a white one, it would still be a problem

  • Chill_too_hard ChillPill (@Chill_too_hard) reported

    @SyryloChad @JamesPalmerTV @PrimeVideo Willing to bet if you have a job and you are at work right now your company isn’t paying you to be on Twitter

  • kevinmcreynolds Kevin McReynolds West (@kevinmcreynolds) reported

    @PrimeVideo @chargers @Chiefs It could just be my settings but is anyone else having audio issues? I hear the fans and background music way more than the announcers.

  • Mr_Utini Truth is important (@Mr_Utini) reported

    @LOTRonPrime @PrimeVideo The writers need to be fired. I feel sorry for the actors who are doing their best. So many problems with characterisation, pacing, consistency and common sense. The only actor with the required gravitas is elendil. Quite like him. The show looks pretty though.

  • RuariBurt RDWB1996 🌻🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@RuariBurt) reported

    @LukePrime_ @AmazonUK @PrimeVideo I’m starting to feel very concerned. I hope it’s not a licensing issue

  • AdeyemiSijuwade Pastor Keu🇨🇦 🇨🇦 (@AdeyemiSijuwade) reported

    @olanikemi @PrimeVideo Maybe it's their site Ma'ami @PrimeVideo fix this

  • FSUWarpath Rob (@FSUWarpath) reported

    @NFLonPrime @PrimeVideo People bitching that it’s on Amazon Prime when kickoff is 4pm pacific time. Hey, I know people in California want a 4 day work week, how about 4- 6 hour work days?

  • Politics_Matter Politics Matter (@Politics_Matter) reported

    @cfierro714 @NPR Can't speak for ESPN streaming, but @PrimeVideo is good, never had a problem streaming.