Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/19/2026 17:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPerryville Playback Issues
United StatesFernandina Beach Sign in
United StatesEugene Crashing
FranceClermont-Ferrand Crashing
CanadaBarrie Buffering
FranceLyon Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • craigleidheiser Craig Leidheiser (@craigleidheiser) reported

    @PrimeVideo Worst movie ever on Amazon prime. It’s garbage don’t waste your time

  • suheelbashir Suheel Bashir (@suheelbashir) reported

    @PrimeVideo can’t get prime to work on Apple TV. Worked fine for years now nada. Tried all the usual things, uninstalling the reinstalling, everything is up to date. “prime video” comes up then it just stalls there. Works fine on my phone or iPad.

  • vanzara143 दद्दा त्यागी – सिवान वाले (@vanzara143) reported

    Such a Brilliant song "Varaha Roopam" & Amazon prime ruined it in ******!! @PrimeVideoIN @PrimeVideo @hombalefilms sir whatever the reason was there to remove it, please fix it !!

  • Setblaster James Thomas (@Setblaster) reported

    @No_X_in_Nixon @PrimeVideo @elonmusk The term, “ worst people “ depends on the lense you choose to view life through.

  • chickenfish1234 Donald Tree Gump (@chickenfish1234) reported

    @Haze_Arcade @PrimeVideo I had mine at 4 because my brother had work and he fot off at 230 so we had it later this year

  • pramod_mys No one (@pramod_mys) reported from Mysore, State of Karnataka

    Shetré @shetty_rishab @hombalefilms plz resolve the #varaharoopam song and BG issue as early as possible and re-release on @PrimeVideo. It's very disappointing to watch the movie for someone who already watched it on theaters...

  • viperswebdesign Viper's Web Design (@viperswebdesign) reported

    Who do I address about an issue? @AmazonFreevee or @PrimeVideo ? Your ad placements are horrendous, a character can literally be in the middle of a word, then *wham* ads start playing.

  • random4623 Pink Jesseman (@random4623) reported

    @sunita_krishnan @PrimeVideo have some common sense. court case is going on regarding plagiarism issue. will u give thief food in your house when court case is going on??

  • BKL_Rahul1 BKL_Rahul (@BKL_Rahul1) reported

    Hey @PrimeVideo can you rent your servers to @JioCinema for next 2 month 🙏🙏 #NZvINDonPrime

  • misterp78 Steve (@misterp78) reported

    Wow, since the new update @PrimeVideo is awful. Little content, anything good you have to pay even more for. Gone from Classy, to ******. Bizarrely @netflix is better than Amazon now!

  • theMattyPenny Matt (@theMattyPenny) reported

    @PrimeVideo @AmazonHelp guys, it’s ridiculous that we can have a shared Prime account but can’t have videos that are purchased under those emails on that shared account merged to avoid signing out/in on the Cube to access those videos. Y’all need to work on that please.

  • JackRyanPV Jack Ryan (@JackRyanPV) reported

    @JAndyjames @PrimeVideo We can’t help but to agree.

  • Manthanrajas Manthanrajaswami1 (@Manthanrajas) reported

    @PrimeVideoIN @amazon @PrimeVideo what's problem with Hindi viewers...you are not releasing kantaramovie in Hindi language and PS1 you made free in regional languages but on rent in Hindi? What's happening? Why? Just why?

  • MIKECOLLINS99 Mike Collins (@MIKECOLLINS99) reported

    Hey @PrimeVideo - no issues with you having a tier of shows that carry adverts, but for the love of all holy can you *not* run the commercials halfway through a line of dialogue?!! Pretty much every punchline in Parks and Rec has been ruined by ad for bloody Meta!

  • klrauh1 klrauh (@klrauh1) reported

    @PrimeVideo Really an awful movie and not even a little bit funny.

  • kelly_mmz KM (@kelly_mmz) reported

    @PrimeVideo Bad movie. Love Kristen Bell and Allison Janey, but they couldn't save it. Kept watching to at least see the bride in her wedding dress and even the dress was awful.

  • CNAmarnath Amarnath CA (@CNAmarnath) reported

    Hi @PrimeVideo worst experience while watching ind vs nz match #INDvsNZ

  • NFChimps Chimps (@NFChimps) reported

    @kendricklamar @PrimeVideo @amazonmusic Yooo can u help me out wit some money for shose and clothes? If so my cashapp is $cloutedCJ

  • CAwhowrites CA Dikshant Bhandari (@CAwhowrites) reported

    Why is @PrimeVideo not prepared for #indvsnzlive ? They don't have match recap, don't highlight match turning moments, rather than changing quality as per internet bandwidth they stop the play. Poor prep. @DisneyPlusHS was much better.

  • Glitchcraft1 🎃 Glitchcraft 🎃 (@Glitchcraft1) reported

    The #PrimeVideo app keeps crashing on my ipad whenever I try to play anything 😩 is this a known issue? Is there a fix at all? It's driving me nuts.

  • 7MoJo Mohit Jhawar (@7MoJo) reported

    @AmazonHelp Yes I understand all of that. My speed is 350mbps. Device information is already given. Movie you can check for example is The Batman 2022 (which as in the pic, is UHD). I heard @PrimeVideo has purposely locked quality at 1k for non firestick devices

  • AvinashKothuri1 Avinash Kothuri (@AvinashKothuri1) reported

    @PrimeVideo The people of india who are living in other countries also want to watch india matches but it is showing error that it cant play out of india. So please make it possible

  • sangeemangee Shreyas Pattabiraman (@sangeemangee) reported

    @barghavS @PrimeVideo @thaikudambridge I mean. To be fair to them it’s not their fault da. Ana if not for the similarity in the ragam (in fact thaikudam) doesn’t use thodi Verum that chandamelam and guitar sequences dhan. Mooditu they should have just removed that part. Worst pantanga.

  • Arbek Arbek (@Arbek) reported

    @PrimeVideo Great cast. Terrible movie.

  • superboy_arsh Arsh #ShazamFOTG (@superboy_arsh) reported

    @PrimeVideo TWD, bojack horseman, himym, lost, BCS, you're the worst...many more...

  • Venkatramansre3 Venkatraman sreedharan (@Venkatramansre3) reported

    @IndianMourinho @PrimeVideo The problem with Rishab no price for his wickets he has all the talent and wide range of shots conventional orthodox but clearly lacking in temparament his shot selection is awful that's reason for his inability to make an impact here.Even today not great delivery poor shot

  • anniebe59911570 anniebee (@anniebe59911570) reported

    @PrimeVideo Terrible movie

  • MarkAntonyOwen 🇪🇺 Mark Antony Owen 🇺🇦 (@MarkAntonyOwen) reported

    Also mentioned in the article is the trouble at @PrimeVideo. This is sure to spark panic among consumers (including me) with regard to what'll happen to all that content we paid for if the service gets canned ...

  • annie_oakley02 Annie Leidy (@annie_oakley02) reported

    Is anyone else having issues with @PrimeVideo

  • ambieee96 amber netto (@ambieee96) reported

    @tmb510 @paramountplus @PrimeVideo I’m having the same problem, only episode 1 is available. I think someone else posted a link to watch on another site