Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cumming |
Crashing | |
| Kansas City |
Crashing | |
| West Sacramento |
Video Quality | |
| Houston |
Sign in | |
 Basingstoke |
Playback Issues | |
| Modesto |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar 🚀
(@sagarbadirke91) reported
@PrimeVideoIN @PrimeVideo need help on açcount renewal. My 2 purchase has declined.
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NinaLuna🐝🎶🐾💫🏴🍸
(@NinaLuna1126) reported
@JenBennsJourney @PrimeVideo I have so much of the stuff.....like 50 pairs of leggings at least and tons of dresses. We all wore it at work back in mid 2000's. 3 ppl sold it and so we bought all the time. I need to go watch
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Suchitr goswami
(@SuchitrGoswami) reported
@PrimeVideo @amazonIN Worst service i just bought a latest fire tv stick and the remote won’t get paired for the stick. Sick of trying to reach out to the team. No response from their end. #worstcustomerservice
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Vishal Rajput
(@VishalRajput_0) reported
While watching downloaded video on amazon prime whenever i attend a call that video again goes on downloading mode. Why i am facing this problem. @PrimeVideo please provide me a solution asap. I am frustrated now
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D.E.O.N
(@YOMuchachoBRO_) reported
I was watching The Mummy Returns last night. Didn’t get to finish the movie because it was late. Got back on prime after work to finish my movie..now it’s for rent for $3.99 @PrimeVideo y’all wrong for that Fr fr 😒😒
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Vishnu Vivekanand
(@vishnuvivek87) reported
@hotstar_helps - Looks like HotStar App on FireTV Stick is not receptive to the signal from Play/Pause button on the FireTV Stick remote. Issue from the 1st Sept 21 update, perhaps. Other Fire TV Apps like NetFlix/PrimeVideo/Zee5/SonyLiv/SunNXt seem to be receptive to the button
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jane 💙📷
(@Annie__Hall) reported
@jadedcreative @PrimeVideo I initially thought it was a zoning issue. Glad it was a noice issue, instead. Now, I want that apartment!!
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Robert Grey
(@RobertGreyArea) reported
@hulu considering how many episodes I have to skip as a result of your trash platform not allowing them to play, I’d reconsider your INSANELY high prices. @netflix is so much more reliable. So too is @PrimeVideo Your platform is the absolute worst.
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Maksud Ali
(@iammaksood) reported
@PrimeVideo I’m not able to watch Jumanji Next level. Even I can see it is there with Hindi audio. Please help me here.
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Detroiter18
(@TheDetroiter18) reported
@PrimeVideo Nothing. Forgoing a great story or charcaters just to make sure you check off some quota is ridiculous and does absolutely nothing to solve the biggest problems we have as a society. It just makes privileged people feel better at night.
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Sunil Reddy
(@suneelreddy) reported
@amazonIN @PrimeVideoIN @PrimeVideo I want to address a issue in Amazon Prime video that there should be scope to users to create seperate logins instead using same as Amazon (e-commerce).
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HOMER Jones 🏡🏡🏡
(@dodos51) reported
@PrimeVideo hey what’s up? Is there a reason your app doesn’t work on Roku? Are you losing it like @YouTubeTV?
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Aidan Takhteyev (He/Him)
(@AidanLTakhteyev) reported
Wow..defo watch #LuLaRich on @PrimeVideo DeAnne and Mark #Stidham are the worst type of scam artists..pious peddlers of BS product..scamming anyone they can get their grubby hands on
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Dr. DIOGOal
(@_basqueinthesun) reported
@PrimeVideo why cant i cast from the app? I had no trouble like two weeks ago
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mary, mrs. personality
(@maryyqcontrary) reported
@glittersquirrel fix this @PrimeVideo
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E
(@3Cboymom) reported
Watching #LulaRich on @PrimeVideo. I feel badly for the women taken advantage of, but every single one says the same thing. I want to work part-time for full-time pay. That is the 🚨 that this is a scam.
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Kendrick HaskinsWave
(@KendrickHaskins) reported
@RachaelSousaMSW @hulu_support @PrimeVideo Having the same issue. Started with episode 4. Did it again on episode 5.
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Qiyaan
(@Qiyaanism) reported
Why the hell is my prime app not supporting HD quality instead of having wifi with high speed. @PrimeVideoIN @AmazonHelp @PrimeVideo
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Nikki ✌🏼
(@nikkicould15) reported
Has anyone watched the #LuLaRich documentary on @PrimeVideo It’s so good and crazy how these MLM companies work. The amount of money at the top is insane!
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Tom Trimbath
(@tetrimbath) reported
My @Roku won't play @YouTube or @PrimeVideo. (There's a sentence that couldn't exist 20 years ago and that would take a lot of explaining.) Anyone else having that problem?
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Mark Tofano
(@ElectMarkTofano) reported
@AdrianGarson1 @PrimeVideo Was this a real story ? When I first saw the trailer for it I thought it was a fictitious piece of work…a “mockumentory”.
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Suspinded
(@Suspinded) reported
@PrimeVideo Can someone here please help me with my IP ID issue? Every chat person gets scared and drops when I start discussion
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Kim Jong Deux
(@voidstamp) reported
@PlunkingOtter @PrimeVideo Weird how predictably these responses are made by people with an active history in anti-trans rhetoric. Dunno what the connection is, but clearly the smug self-righteousness doesn't help.
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Sandwich Mosley
(@BraydenMosley4) reported
@PrimeVideo Nothing because there’s no reason and they’re always terrible
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brandon
(@GALACTICARI) reported
@DiscussingFilm this looks TERRIBLE.. and that text with the clown emoji made these seem comedic. y’all should have taken notes from pretty little liars when A started using emojis.. @PrimeVideo
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Tab O'Neal
(@TabOneal) reported
@Roku @YouTube @PrimeVideo Prime now joins YouTube as not working on #roku Roku support is useless.
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Manfredi Johnson
(@ManfrediJohnson) reported
@PrimeVideo NGL, #TheVoyeurs was actually pretty decent. I don't get the really negative reviews. Flawed yes, but the ending was worth the wait. @sydney_sweeney does have a hella range. Had no idea who she was before this. I'll be looking up her other work.
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Jordan Bitterman
(@JordanBitterman) reported
@jason_acker @PrimeVideo @amazon Agreed. To be fair, most of them need some help. Will be interesting to see what UI progress looks like over the next 5 years.
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HOMER Jones 🏡🏡🏡
(@dodos51) reported
@RokuSupport Second time reaching out here, maybe I’ll get a response this time. What’s up with @YouTubeTV and @PrimeVideo not loading through your devices? Feel free to address the issue, maybe provide some customer support. I don’t know, seems like a good business plan. Maybe.
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GG16
(@glenngrandy) reported
@Ryan_Kesler would love to see a doco on what kind of training you are doing to get back to hockey - no matter what level - like Andy Murray did for @PrimeVideo As a double resurfaced hockey player trying to get back it would be a huge help to me. #dontgiveup #lovethegame