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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Quito Buffering 6 hours ago
Los Angeles Buffering 6 hours ago
Aiken Playback Issues 10 hours ago
Surrey Crashing 10 hours ago
Quito Buffering 15 hours ago
Ashley Buffering 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on celebrity voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • GentleGiant013
    Samuel (@GentleGiant013) reported

    @PrimeVideo What a terrible show!

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo It is absurd for this platform to have Anthony Bourdain: Parts Unknown only in Spanish. What happened to the respect that the audience deserves? Did you even checked if the quality of the translation is even close to Bourdain´s writing? Lack of respect

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These final 2 season were terrible. I will not be watching vought rising. Everything before season 3 was peak but now it’s just bad and rushed.

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • GirlFromThe216
    KA (@GirlFromThe216) reported

    @MVielhaber @PrimeVideo @NBA I must be the only one not having issues with it tonight.

  • morassoflife
    elio.🍉 (@morassoflife) reported

    @HannibalsTies @PrimeVideo you watched the entire show with your eyes closed and chose to make it people’s problem

  • jcmferreira
    JC 🇧🇷🇺🇦🇮🇱 (@jcmferreira) reported

    @PrimeVideoBR @PrimeVideo The boys? What a terrible ending, folks! A depressing 5th season ending as expected: badly.

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • liznomatterwhat
    a (@liznomatterwhat) reported

    the jalen erasure is literally so ******* weird yall better fix it @PrimeVideo

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @PrimeVideo I've been getting a video playback error since the #Game7 of the Eastern Conference Finals started tonight. What gives!?!?!?!?!?!?! Fix the feed!!! Greedy, useless company.

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo Seriously, if you are going to charge for the membership and also show ads, the least you could do is respect the audience and the quality of your content. I really hope you take this "into consideration" as you explicitly state on your site.

  • ejones51
    Erin (@ejones51) reported

    I know I’m too cheap to pay for @PrimeVideo without ads…but yall pick the worst times during episodes to have commercials #offcampus

  • doubtKPH
    Kevin Hu❌e (@doubtKPH) reported

    @PrimeVideo this announcing and camera for Cavs/Pistons is horrible! Camera quality fluctuates every other possession and the announcers are clearly biased!

  • 0freespeechhere
    Joe Smo (@0freespeechhere) reported

    @PrimeVideo Quit posting stupid **** and fix the nba game stream. You guys suck

  • life1sbeauty
    Life is Beauty (@life1sbeauty) reported

    @PrimeVideo why are you suggesting season 3 home page of “the boys” when Im on season 2? The season 3 home page is spoilers.. same thing happened with season 2 while I was on 1. Fix this

  • jacobrosenrosen
    Jake Rosenberg (@jacobrosenrosen) reported

    @PrimeVideo The new updated profile pictures of @TheBoysTV is TERRIBLE! Change it back. #TheBoys

  • MoneyMaka974
    DMoney9726 (@MoneyMaka974) reported

    @PrimeVideo the commentary team of Kevin Harlan, Dwyane Wade and Candace Parker should not commentate a playoff game again. They are atrocious. Firstly the two co commentators are just generally awful at commentating but they are also making comments supporting ***** fouls etc.

  • bretnason
    Zap Rowsdower (@bretnason) reported

    Can anyone watch Company Retreat on @PrimeVideo? I’m getting an error message saying the rights have expired. It just came out two months ago!

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • vitornunes_
    Vitor Nunes (@vitornunes_) reported

    @TheMasterOfLuck @PrimeVideo The problem with the show is not lack of funds. This season has been pretty terrible and it's the writing.

  • dougo1807
    dougo1807 (@dougo1807) reported

    @PrimeVideo Poor ending to the series. I don't have problem with the choices made, but the execution was bad.

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!

  • ColiseoMucho
    Macho Lucho 🧀 (@ColiseoMucho) reported

    @AewDefender @mikethemiz @PrimeVideo Terrible host for Gladiators

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video