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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (27%)
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Playback Issues (25%)
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Crashing (23%)
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Sign in (22%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Crashing | |
| King George |
Sign in | |
| Mechanicsville |
Playback Issues | |
| Overland Park |
Crashing | |
| St. Petersburg |
Crashing | |
| Washington, D.C. |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Janney M
(@janney_r) reported
@whowhatwhenlies @craignestor3 @PrimeVideo I was referring to issues such as anti-Semitism. It's a facile generalization to say that someone is virtue signaling because they think that anti-Semites are repulsive--and potentially dangerous.
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Todd Erwin
(@Toddwrtr) reported
@AmazonHelp Wish @PrimeVideo and @movies_anywhere would get their issues w/ code redemptions resolved. If code redeems in 4K on MA, it should redeem across all services in 4K. That may be the case with Vudu or iTunes, but definitely NOT Prime Video, they give you HD instead!
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KING RA...MSNI,RN
(@MRNurse27th) reported
from
Philadelphia, Pennsylvania
@Angela_Rashida @PrimeVideo I questioned that as well. The main producers are black but not much else and the plot was just not seeming to help current state. Just seemed to be glorifying a narrative that’s been told over and over again
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undefined
(@undfnd202) reported
@Angela_Rashida @Nyu_Iwakura @PrimeVideo The film doesn’t say it’s ugly or wrong. It just shows you. I think that’s really the issue. AAs (or anyone w/ a moral conscience) may feel uncomfortable, while there are others that will feel numb, encouraged, okay, justified, inspired(?)
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Madame Coco 🌙
(@rialyss) reported
@doriaroberts @Maree96880897 @PrimeVideo Lol noone said it was supposed to fix it. I said it doesn't HELP
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Wax
(@Wax_B) reported
@PrimeVideo when are you going to make a decent AppleTV app? It works terrible compared to Netflix or Disney+
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AMUN.Re`
(@KINGAMUNRe) reported
@Lullsav @IamJerm24 @PrimeVideo Well according to ole boy black people are being traumatized 🤔so they're exactly the same. Unless don't think that black people destroying their community killing their own in the pursuit cash is a problem in real life just something on t.v and in movies
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Family First
(@MikeCanNJ) reported
@PrimeVideo The series is sick had to fast forward a couple of times. Whoever wrote this has issues - but I’m still watching so I’m not all together either 🙄
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✨Chubby✨
(@MsRudieCW) reported
@PrimeVideo Please hire me to retype up your closed captions - whoever is doing it now needs a vacation or something because the captions are a MESS. I feel terrible for the people who rely on them, let me HELP THEM 😭
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Angela Rashida
(@Angela_Rashida) reported
@Jambiswag @PrimeVideo You know exactly what I am saying. You're just a bigot and want to cause trouble.
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Şhēēr♒👑👠 Şhēēr🇱🇨
(@PranaGoddess) reported
@PrimeVideo error code: CND_ERROR ????????? NOTHING PLAYS!!!!! HELP!!!!!!
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The Great Alfonso
(@thisispongo) reported
But nothing could ever have prepared me for the disgusting, abhorrent, vacuous bullshit foisted upon me this evening by @PrimeVideo #Coming2America is the first ever terrible Eddie Murphy film. @wesleysnipes should also hang his head in shame. I've never been so damn ANGRY /2
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Terrence Williams
(@terrencefromse) reported
@PrimeVideo This show was terrible. Time too move on .
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Gretchen Klein
(@Gretchen_Klein1) reported
@AmazonHelp @artvshoni not an issue, but we we big fans of the @PrimeVideo Instagram account!
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Todd Erwin
(@Toddwrtr) reported
Wish @PrimeVideo and @movies_anywhere would get their issues with code redemptions resolved. If a code redeems in 4K on MA, it should redeem across all services in 4K. That may be the case with Vudu or iTunes, but definitely NOT Prime Video, who will give you HD instead!
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wandering far
(@philophilica) reported
@Angela_Rashida @PrimeVideo It's terrible.
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Sean C Wright
(@Seanarchy) reported
@Angela_Rashida @PrimeVideo It has brought back some awful memories. Someone took a dump in our driveway & carved the n-word in our wooden fence. Them is a good story; despite the family’s harrowing experience though.
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treasuremarie
(@treasuremarie5) reported
@michaelb4jordan @PrimeVideo When you going to work on raising dion?
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✨little witch chloë✨
(@lady_vinyl) reported
Fixing something not broken? Great job, @amazon! Maybe worry more about your dying workers’ human rights than retooling menus badly? @PrimeVideo
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FilmnoirGrrrl | #Resist #BLM
(@FilmnoirGrrrl) reported
@MrRoyster @PrimeVideo Ohhh. Clever!! PAnd you are letter perfect at p < .001 error rate. When I was closer to that, you were busy I guess. But I’m not playing at paybacks. I just can’t keep up. Still no sighting here btw.
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IYKYK🙃
(@jinxprez) reported
I want to know how was it for the black actors on the show #Them ? How were they cared for during the making of this & after!? It he to be so difficult to play these roles. It must of been painful. So I wan to know what @PrimeVideo did to help care for them emotionally through it
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BelowSeaLevel
(@below_level) reported
@Bnice2468 @PrimeVideo Open to that possibility, but just looking at the trailer alone nearly every aspect appears borrowed- even the title. In tandem it's very lame, especially considering Peele is so new. I love horror so much that I recognize this problem yet still will give it a chance.
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ⓀA
(@1k_alexis) reported
@cahlbooks @PrimeVideo I don't care that much... you replied to my tweet then came back to reply again... go to work
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Chase Allen
(@Chasewashere_) reported
@PrimeVideo yo fix your damn audio levels
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Cari Leslie
(@C_Leslie48) reported
@ThroughtheMirr9 I’m legit fascinated by this and just found it on @PrimeVideo obvi I will be watching tomorrow after work
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mel
(@SunnyMel_FL) reported
@PrimeVideo I won't lie, it seems like an interesting idea for a film. But to put something like this out AT THIS DAY IN AGE and with all of the dividing thats going on. ******* awful. Really.
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Abbas Attarwala
(@AbbasAttarwala5) reported
@AmazonHelp @PrimeVideo @amazonIN My payment is already deducted and it shows the payment has failed please help me out
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Janney M
(@janney_r) reported
@whowhatwhenlies @craignestor3 @PrimeVideo "Virtue signaling" and "SJW" are hackneyed phrases that people use as a way to dumb down complex issues. I used the term anti-Semitic to describe the tweets of a specific individual, not as a generalization.
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Jennie Wren
(@MamanBrigit) reported
Anyone else in #Ireland having issues with their @PrimeVideo or is it just me? @AmazonUK
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The cake is a lie
(@Nyu_Iwakura) reported
@Angela_Rashida @PrimeVideo I think a show set in that time period has a duty to depict race issues. It would be wrong to exclude it. As far as going to far. Should we really depict race issues through rose tinted glasses. The history is Nasty and ugly and if depicted..should be so in all its ugly glory.