Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northborough
|
Sign in | 4 hours ago |
 Mexico City
|
Sign in | 10 hours ago |
|
Fort Collins
|
Crashing | 12 hours ago |
|
Dallas
|
Video Quality | 15 hours ago |
|
Pearl River
|
Playback Issues | 16 hours ago |
|
Orlando
|
Playback Issues | 17 hours ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic C (@Car0sell0) reported@PrimeVideo sound quality of the @cavs broadcast is absolutely horrible
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Sanna865 (@sanna865) reportedDid something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo
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Momo Kodopolis (@MomoKodopolis) reported@PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.
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The Biehler (@bbiehl) reported@PrimeVideo fix your audio! Such a joke.
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Ernest of Borgnine (@ACK2069) reported@PrimeVideo Thank God it's over. The last season was terrible woke nonsense.
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Mark Torres (@MarkTor44852906) reported@PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers
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KnightRider (@fdknight) reported@PrimeVideo feed is terrible for me. Anyone else? #Rockets
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Jason K (@Jkostvstheworld) reported@PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.
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Pete (@BetOnPete) reported@PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051
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Dec Ditko (@DecDitko75) reported@blkv3n0m25 @PrimeVideo You don’t know me or my beliefs. That’s the problem with many today you make too many assumptions. So please **** off. Thanks.
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Nagesh (@Nagteja7) reported@puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..
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BIG SIZZLE 🍳 ⚜️ (@OGSilvinho) reported@UnderdogNBA These announcers for the philly v boston game are so terrible @PrimeVideo please never have these 2 cornballs call a playoff game again plz
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YinzerYoda (@ToshiStockpile) reported@mikethemiz @PrimeVideo You really need to take Danhausen up on his offer. That curse has to be bad if you have to take on additional work for adequate human monies. #YouAreCursed
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John Lookabaugh (@jdlookabaugh) reported@evie_ @PrimeVideo @paulgrellong You know that feeling when your stuck in traffic and waste an extra hour because some moron caused a crash? Well at least with that guy it wasn’t on purpose. This guy is deliberately taxing the time of millions of people with horrible writing. Bring on the AI writers.
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Sasha Blouse (@Sasha_BIouse) reported@PrimeVideo I already subscribed to monthly prime, already paid, but there is an error saying there was trouble signing me up for prime. Until now I am still unable to watch with prime despite already paying for it. Please help
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Marcus zuckaberg ✡️ (@pooflikemagic44) reported@PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing
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./ (@lhj9ve) reported@PrimeVideo please fix your app I want to watch my show
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Generational translator w/ 29,683 others (@CurrentLoud) reported@DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.
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J.E (@johanna_e24) reportedThey just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.
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Bean (@beantownered) reportedThese @PrimeVideo NBA analysts doing the @celtics game are THE WORST I've heard in a long time. 80% of what's coming out of their mouth is pure nonsense, there is NO partisan commentary, just a lot of 76er **** polishing. Absolutely unwatchable with these asshats on the call.
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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betty jo (@harvickgirl_4) reportedIt sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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Carlos Braga (@Cryms0n) reported@PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Dr.Meecrob (@DrMeecrob) reported@PrimeVideo has the worst announcers for game 3 of the Celtics 😵💫
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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SgtHulka (@4everNblujeans) reported@mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.