Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (31%)
- Sign in (16%)
- Crashing (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gaithersburg
|
Playback Issues | 1 day ago |
 Veracruz
|
Sign in | 1 day ago |
 Sète
|
Crashing | 2 days ago |
|
DeWitt
|
Buffering | 4 days ago |
 Betim
|
Sign in | 5 days ago |
 Melbourne
|
Buffering | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
James Noyes (@_No_Yes) reported@PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours
-
Vishant sugand (@Vishant_) reported@amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also
-
Prabhakaran Bhardwaj (@PrabhakaranBha2) reported@amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick
-
Amazon Help (@AmazonHelp) reported@netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle
-
CommonSense? (@AllTooNoisy) reported@PrimeVideo please could you help?
-
livinstone cashy (@Livingsbaby) reported@PrimeVideo @AmazonHelp what im i to do if im not getting help?
-
Trupac (@LudoUnknownmaga) reported@PrimeVideo Worst casting choice ever
-
Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
-
don lee (@rocketsdon) reported@NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video
-
Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
-
ECHOjessylyz (@stargatejessie) reported@AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate
-
SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
-
Jeremiah Simmons (@obeyjeremiah36) reportedBatman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash
-
Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately
-
M Flynn (@MFlynn88896579) reported@PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?
-
sof m, (@sophia_lux_3) reported@PrimeVideo my cardio is terrible but i'll be streaming anyway
-
ness ♡ scy (@lycheehani) reported@PrimeVideo please fix the picture ratio on Leviticus or give me back my money
-
Essex Girl (@rhondaessexgirl) reported@alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible
-
Jeff Pappone 🇨🇦 (@jpappone) reported.@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs
-
Joe Busch (@JoeBusch_) reported@primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.
-
martin carter (@danni_meddin) reportedI literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.
-
ami ☆ (@dudcentral) reported@sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??
-
I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around
-
Suze (@getrhythm195) reported@PrimeVideo Worst actress alive
-
Eren Shelby (@LifelsGoodd) reported@PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins
-
Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
-
ABunchofComics (@ABunchofComics) reportedYo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.
-
Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported@adakaboro47 @PrimeVideo @offcampusonpv E nor go work
-
Ansley Masters (@ansley_masters) reported@SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers
-
Roger drouin (@rrdrouin41) reported@Jules5RunCO @PrimeVideo JUST ANOTHER PRIME EXAMPLE OF "YOU CAN'T FIX STUPID"!!!!!!!!!!! IF I WAS EVER , TO HAPPEN TO SEE "REACHER" ALL I COULD EVER THINK ABOUT WOULD BE WHAT AN IDIOT THIS GUY IS!!!!!!!!! RRD