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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Midlothian Sign in 3 hours ago
Township of Evan Crashing 5 hours ago
Brighton Buffering 8 hours ago
Oakland County Buffering 9 hours ago
Reading Sign in 11 hours ago
Ashburn Sign in 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • CarmineCarabas
    Jojo (@CarmineCarabas) reported

    Leverage Redemption. Constantly trending on #Amazon. Cancelled. #Stargate. New series announced. Huge support online. Cancelled. @PrimeVideo don't make quality original content anymore. @netflix, you have a chance to be a hero to two large sets of fans and pick up some subs.

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • dailyshowyaoi
    zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported

    @primevideo fix ur app please im trying to watch the boys

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • trevors241
    @trevors24#TEXIT🇸🇴 (@trevors241) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere Update: Amazon, you asked for additional info and it was provided. Your response was for me to contact you via phone or chat and provide you with duplicate info!!! Are you serious? What is the disconnect? You have the info! Fix the issue!

  • Plankton445140
    Plankton, PhD (@Plankton445140) reported

    @Jack2LOneill Maybourne we need your help, thats how desperate we are @PrimeVideo @AmazonMGMStudio

  • AceRumble
    Ace Burton (@AceRumble) reported

    @ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.

  • daleando86
    Dale (@daleando86) reported

    @PrimeVideo I can't get my color option to work for Spider noise?

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate

  • kracik_adam
    Adam Kracík (@kracik_adam) reported

    @PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.

  • withcharm12
    Gale (@withcharm12) reported

    Bezos laying off Americans for lazy and inept Jeets is precisely why @primevideo is down and not working. Way to go loser

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate

  • GladiatorVegan
    The Generalist (@GladiatorVegan) reported

    @GarrettSmithley @PrimeVideo it's crazy how good their feedback loop is Last week they got criticized for not showing some of the mid pack battles and this week they didn't even miss 1 battle They knocked it out of the park when Latarte explained the rotor issue with Prime showing the repairs in real time

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • venturepictures
    Venture Pictures (@venturepictures) reported

    @GateWorld @StargateNow_EU @PrimeVideo I stand by this. They don’t want Stargate in the way we want it. I’m fed up with mediocrity now in the franchises I love. I gave Amazon a chance but they’ve blown it. They’ll likely want a Kurtzman like character to be showrunner, produce something Amazon deem to be streamer friendly and broader. Even though the show WAS being made as a jumping board to a neeer fanbase. Absolutely terrible decision.

  • jurasskick
    Jurasskick (@jurasskick) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.

  • BuhleNdabambi1
    Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported

    @dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭

  • MambaSwain
    Swain (@MambaSwain) reported

    @Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • BeingProblem
    Problem Being (@BeingProblem) reported

    @PrimeVideo stop rolling out tech gimmicks that people cannot ever get to work. I just wanted to watch Spider-Noir in black and white and I’ve done all the things with the app and it STILL starts in colour and it’s infuriating. Not watching it until you resolve this.

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's absurd that they're not aware of what that would do to fan sentiment. It's a wildly aggressive move and totally unforced error. They could make up any other excuse but they clearly want fans to know that we don't matter to them.

  • Pepper_Rides
    Pepper (@Pepper_Rides) reported

    @NASCAR @PrimeVideo Nope. Not doing Amazon prime. Nascar can have it's billionaire conglomerate elitist party all it wants without me. I'll go to the local track to get my fix of racing🏁