Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rockledge |
Buffering | |
| Chicago |
Playback Issues | |
| Needham |
Buffering | |
| Torrington |
Crashing | |
| Dallas |
Playback Issues | |
 Lincoln |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Shreyanpilla
(@shreyanpilla) reported
@PrimeVideo Why is Harry Potter and the deathly hallows part-1 and 2 not available..... We started the series and now when we need to complete the last 2 movies it is not available... Please take action regarding the problem....
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Dez
(@suryadesaraju) reported
@PrimeVideoIN pls fix subtitles for the non English conversation , they don’t appear. The Mauritanian @PrimeVideo
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frog/zephyr
(@s4db1tchz3ph) reported
@PrimeVideo @maryjblige HELP i thought that said titties
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Lalit Srivastava
(@KS_Lalit) reported
@PrimeVideo The movie "The Mauritanian" in India doesn't have subtitles for protagonist mother tongue(Arabic I assume) he speaks and the French he speaks. Please resolve the issue. Thanks.
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Clay R. Fuller, PhD
(@clayrfuller) reported
Simply amazing how terrible customer service @amazon @PrimeVideo has become in such a short time. I’ve been a Prime member since 2011 and I’m now canceling it...because it has gotten that bad.
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Indhu Jay
(@jay_indhu) reported
@PrimeVideo @AmazonHelp I would like to purchase and gift a movie on Amazon prime video to my friend (who is an Amazon prime member as well) using my Amazon prime account?? Any help please??
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Calibos' Claw
(@caliboswords) reported
@PrimeVideo Casting was terrible.
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AuthorScottPaulson
(@AuthorSPaulson) reported
@PrimeVideo Not to judge but... that's the trouble with the current times. Waaaaay too much judging of people.🤔
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Miss Appropriated Fun🍸🌊
(@DebiFranklin1) reported
@PrimeVideo Low rent rip-off of the Hunger Games. Terrible, just terrible acting.
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Laura LaDue
(@nutterfrog) reported
@giantrobotjr @PrimeVideo Did I mention how exploited I feel by the $500 bonus we are getting in July. It’s just awful!
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D E S P I C A B L E 1
(@iamdespicable1) reported
Bruce Willis actually performed better than usual lately in "BREACH", but it wasn't even close to good enough. The movie was God awful too. @PrimeVideo
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Clarrie Jonne
(@ClarrieJonne) reported
@PrimeVideo Earn money from home Earn money online Work from home Work online Romania Turkey Hungary Singapore Greece Croatia Poland Dm if interested
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Atul Pandey
(@AtulPan05906677) reported
@PrimeVideo Hello !! Sir Alex Ferguson - Never give in was supposed to be released internationally on May 31st. However, I don’t see it on my prime account. Please, help. I am dying to watch it asap.
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Nick Blackmer, Information Hunter/Gatherer
(@NickBlackmer1) reported
@gorskon @PrimeVideo Is this a cry for help?
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Tivis Slone
(@Tivis014) reported
@PrimeVideo so since you own MGM any chance you could green light the canceled movies to help give @stargate SG1 and Atlantis a proper send off? Since the reboot got canned and the shows are very beloved a lot of fans would very much tune in to check them out on you’re service.
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Corgi Baron
(@KushnerNathan) reported
@AmazonHelp Because it also doesn’t work. How many times do I have to call, tweet@or ask customer service to cancel account. All of @PrimeVideo seems unable to figure it out.
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Alexis Adkins
(@AlexisAdkins) reported
@DavidAugust @PrimeVideo Yeah, with all these "what would you do if you were the head of _____" memes going around, one of the things I'd do is work to get some of the older, lesser known films set up to be watched again.
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Md ali
(@Mdali27427231) reported
@amazon @PrimeVideoIN @PrimeVideo I was given a coupon code from Airtel. when i claim that coupon it was redeemed and i login to Amazon prime. it did not get activated. And i did not get any solution
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Soy Bot
(@mrsoybot) reported
@amazonmusic @amazon @PrimeVideo Jerry was a racecar driver would work
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Unkeptmind
(@Unkeptmind1) reported
Sucks when you start binging a series and suddenly it's about to be removed dam it @PrimeVideo I need my criminal minds fix
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SunflowersforChrist
(@SunflowersforC) reported
@parsifal @PrimeVideo Women can share the gospel, but what you quoted has a lot to do with the church. Women arent meant to hold the office of pastor or usurp authority over men, although some women disobey that. But to help you understand my beliefs, I believe in the whole word of God and I read KJV.
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Thomas Howard Riley MAD SCIENTIST of EPIC FANTASY
(@ornithopteryx) reported
@SoManyBooks6 @PrimeVideo I want to but we can’t get our prime video connection to work. 😡 How is it?
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Tony smith
(@Tonysmi52980557) reported
@maryjblige @PrimeVideo I remember meeting Mary J at George's music room in the westside of Chicago. I passed her a tape, I wanted to sing. She tossed the tape. Never listen to it. That's why we so behind. Most of us won't help each other
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ATX
(@Atownatx) reported
@PrimeVideo can you please explain there are so many rent or buy options on the main scroll page. I can’t find anything worth watching that is free because it’s flooded with rent or buy options. Fix it!
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Troy Hamelin
(@TroyHamelin) reported
@PrimeVideo why are all the original seasons of @topgear on Amazon prime but unavailable to watch?? Please fix this as I need my @thegrandtour temporary dose of awesomeness.
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Passion4democracy
(@Passion4democr1) reported
@PrimeVideo I’m trying desperately to find up beat, feel good shows after what we’ve been through recently as a country. WHY is everything a horror show, a dark drama or some other terrible thing?
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VenM
(@ven_mm) reported
@vinegardog1 @farscape @PrimeVideo I personally think Zhaan would not have sacrificed her life for Aeryn if not for John. She was like his big sister. She could see how broken John was and that he would not recover from Aeryn’s death.
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Ashley
(@cazjones78) reported
@BusinessInsider @PrimeVideo this is terrible news
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ZEDWolf
(@ZEDWolf20) reported
@PrimeVideo anyone else have this issue? Fire TV, watch YouTube, Hulu, Netflix... no problem...BUT watch PRIME VIDEO and 10 minutes in a video the SCREEN SAVER starts up...I mean it Amazon Prime Video that’s got the issue on the Amazon Fire TV, talk about a **** up
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Michael Rappa
(@njrappa) reported
@PrimeVideo your software update to 4K sticks has introduced some serious issues. Most Prime shows/movies just endlessly hang on the loading screen without ever starting, even after a reboot. And Bluetooth connections now freeze the remote for at least a minute.