Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing | |
 Tokyo |
Buffering | |
| Saratoga Springs |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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cami 💛❤️
(@wlwmultifan) reported
@thewildsonprime @EW @PrimeVideo is this the official release time? pls help
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Pravallika Narra
(@IamPravallika) reported
@SagarPrabhas141 @PrimeVideo Worst
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No Context Pingu
(@ThatMasonBoiii) reported
@drjonty @netflix @PrimeVideo I’ve had really low quality picture on Netflix for a while now. Not bad on a tv, laptop drops even on hd
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Ayana Spikes
(@yogirlayana) reported
@PrimeVideo @kirstendunst @TobeyMaguire Anyone Needs a Quality Logo done?
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booboo
(@miemuna639) reported
@AmazonHelp @amazon @PrimeVideo I have a problem renewing my prime subscription. I called my bank RBS and They explained with new law yourselves would need to authenticate this. This has been going on for over a week and your customer service will not help!
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Kat_1947
(@kfe1947) reported
@DEADLINE @PrimeVideo Boring…. Are these shows less costly than quality films and productions. Reality tv is so common anymore.
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Please @PrimeVideo the commentators for the Madrid Masters are so awful I can’t cope 🥹🔫
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Nirmal motwani
(@nirmalmotwani) reported
i have a valid plan of @JioFiberVoice but unable to login @PrimeVideo pls help @JioCare
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nasir NBE
(@Nasirnbe0021) reported
@PrimeVideo @heidiklum @TimGunn I need $50 for build nft and sell Can you help me?
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Andy English
(@anglish15) reported
@drjonty @netflix @PrimeVideo I find the exact opposite. My Netflix is glitchy AF and Prime, as ****** to navigate as it is, is relatively glitch free.
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shix_wanjiku🇰🇪
(@miss_shiko) reported
@PrimeVideo i recently registered to be an account with prime video and followed the necessary steps required till the end but now i cannot be able to sign in to watch anything. Kindly sort this issue. Thanks
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CP: GoTG
(@nextgensgamer) reported
@PrimeVideo @Camila_Cabello Movie flopped bc you tried to appease a crowd. Good work kids!
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CHAD MURPHY
(@CHADMURPHY73) reported
@PrimeVideo @TheRock I have a friend who use to work for the rock
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Review Junkie
(@jagatjoon12) reported
Which OTT platform provides worst content? VOTE & RT if you can 🙏 #Netflix #PrimeVideo #DisneyPlusHotstar
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bev ng ( 베브엔 )
(@bevng1971) reported
@PrimeVideo hey prime, did u know that when u add a series, it should be full & NOT HAVE MISSING EPISODES? My husband has to go online & search SOME MISSING EPISODES of shows like BOSCH. How does yr programming department work? Hello, we're PAYING CUSTOMERS, its NOT FREE yeah! 😠
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eggymcfc96
(@eggymcfc96) reported
@PrimeVideo I have a problem who can help?
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kayla ミ☆
(@planetjadmani) reported
@thewildsonprime @PrimeVideo you knew to wait til i got off work
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Zev Ben Meir זאב בן מאייר
(@arbutuspointBC) reported
@RachelMiniK @PrimeVideo @hbomax One of two reasons most likely. Unconscious bias against Jews or Jews who work there being uncomfortable highlighting Jewish stuff
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Joesoap
(@arizona_bhoy) reported
@PrimeVideo The stream quality from the @MutuaMadridOpen is awful. Hope you can fix it.
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Bonnie Patterson
(@Kyberian) reported
@RubiconFilmsUK @PrimeVideo The very SECOND I knock off work, I am buying and watching this. More George Popov just cannot be wrong.
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Amita Limaye
(@amita_al73) reported
from
Arun Arekar -residence, State of Gujarāt
I never face this problem with @PrimeVideo and @DisneyPlusHS !!! @netflix already to you are down with subscribers.. and this does not help!!
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Kel Varnsen
(@KelVarnsenVanD) reported
from
Glen Burnie, Maryland
Any Amazon Prime people having problems with the video feed of the @Mets game? @PrimeVideo @amazon
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sonia rowan
(@soniarowan3) reported
@PrimeVideo @Camila_Cabello terrible they should have done better
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phyxphylm
(@phyxphylm) reported
@PrimeVideo @AmazonHelp When are you going to fix your broken HDR on random shows and movies? Most notably, your current showcase @OuterRangePrime
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John Moss (Mossy)
(@AusMossy) reported
You have to wonder about the incompetence at @amazon . I have contacted @AmazonAustralia and @PrimeVideo about gift cards I was promised for reviewing an awful TV show of theirs. Each of them gave me different contact details for the US arm, neither works.
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samir
(@Silvan53032708) reported
@nicolerichie @MakingtheCutTV @PrimeVideo Hi all, I have a child that he needs heart surgery, I can't handle this problem alone, if it's possible to help, the TRC wallet address i wrote below, even a little bit help for us is big hope. Tron address TVz8B8m6GZD5y2MaA4t2Mar52BJVsMWUPD Thank you so much 🙏
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Stephen - Call 116 123 for Samaritans
(@RHT_Stephen) reported
@drjonty @netflix @PrimeVideo I find if you scroll too far down with prime it becomes incredibly slow & unresponsive, whereas Netflix you could scroll for hours and it would be fine. The only issue with Netflix is you be scrolling for hours as you’ve watched all the good stuff and all that’s left is dross
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Marc Lepage
(@marc_lepage) reported
@PrimeVideo Problem with Dances With Wolves: the info says it is 235m (the extended version, almost 4 hrs) but it's only the 3 hr (theatrical version) when you play it. :-(
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2012
(@Bufferb2012) reported
The sound quality is terrible @PrimeVideo #mmopen u can barely hear the ball being struck compared 2 the commentary.
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SpanMedal6
(@SMedal6) reported
@TheWheelOfTime @PrimeVideo been reading the first book again... Holy **** this show is bad. Shame you all for making something so awful.