Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northborough
|
Sign in | 12 hours ago |
 Mexico City
|
Sign in | 17 hours ago |
|
Fort Collins
|
Crashing | 20 hours ago |
|
Dallas
|
Video Quality | 22 hours ago |
|
Pearl River
|
Playback Issues | 24 hours ago |
|
Orlando
|
Playback Issues | 1 day ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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betty jo (@harvickgirl_4) reportedWatching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime
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D.D.K (@TreySmith80) reported@NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst
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james (@jay_dubs92) reportedthis is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.
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The Biehler (@bbiehl) reported@PrimeVideo fix your audio! Such a joke.
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MF (@The_Tripleking) reported@PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA
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Storm (@RogueStormX) reported@itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible
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Maximillion (@bubbytheboxer) reported@PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.
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Carlos Braga (@Cryms0n) reported@PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷
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mitch (@postgrad_male22) reportedI’ve seen a lot of ****** movies ***** Up was by far the worst movie I have ever watched full stop. Awful. Grotesque. Abhorrent @PrimeVideo fire whoever read the script and approved the funding for this giant piece of ****
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J.E (@johanna_e24) reportedThey just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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TubButter (@RealTubButter) reportedAnyone else having @NBA audio issues with @PrimeVideo ? Announcers are only coming out of the right speaker? Still getting crowd noise in left speaker?
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Yoshi (@ja_y007) reportedThere is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).
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Hussington Green (@hussington) reported@Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo
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Eric (@EB21122) reportedWhy won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????
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Catbird (@Catbird70353124) reported@wbbmayer Just wish they were on another network/streaming service. PRIME is horrible. The audio and video are not synced. The video cuts out alot and I have to reboot. I don't have these issues with other media.@PrimeVideo fix it!
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.
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ATLHawksAgendaPusher (@HarrysHairyOne) reportedThis Dirk/Nash/Griffin trio is incredible, too bad this @PrimeVideo set looks TERRIBLE @NBAonPrime #TrueToAtlanta #NBAonPrime
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itsmark4you (@itsmark4you1) reported@celtics for multiple reasons I have watched my first and LAST half of @NBA on @PrimeVideo absolutely awful
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Blu. (@ktk8956) reported@mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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vanshika arora (@AroraVanshikaa7) reported@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Abhishek Yadav (@Er_Abhi_N) reported@PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,
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CletusKasady (@CletusKasady69) reportedConsidering they supposedly have a billionaire tech genius as their owner @PrimeVideo has the worst app and mobile app out their. It is slower than dog **** and always crashes
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Fanify (@Fanify1) reportedHey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.
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Christian Gonzalez (@conzalez94) reported@AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life
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Krushnkumar Patle (@krushnappatle) reported@PrimeVideoIN there is no option to change the size of subtitles on the app tried all possible solutions don't work, worst app ruined the whole experience of watching any movie or tv show. No solution for many months now. #primevideo
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SgtHulka (@4everNblujeans) reported@mechanix762 @PrimeVideo Trouble being, that's it's been done so much, and so badly, that if it had a purpose, it's now meaningless. South Park used to be a riot, until it overdid it, the writing became lazy, and the joke wasn't funny anymore.
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Arnie Ramirez (@arnieponceplace) reported@PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.