Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Playback Issues | |
| Winchester |
Sign in | |
| Las Vegas |
Sign in | |
| Needham |
Video Quality | |
 Åkarp |
Crashing | |
 Metz |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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AmardeepSingh
(@ShopifyDesizner) reported
@PrimeVideo Is Prime video down? Been seeing CONTENT ERROR since an hour
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Ajay kishore
(@aj_kishore) reported
@ApnaJSkillz @PrimeVideo It’s the worst portrayal/biopic - factually incorrect and totally disjointed!
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Melose2.0
(@MelrosePlace92) reported
@ShawnSluman @PrimeVideo It was awful
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RPmom17🗣
(@Pmom17R) reported
@PrimeVideo @IKWYDLS So I started to watch this And there was a scene with a student and his adult coach both male And the fact that they were engaged made a female student wet Seriously awful! What the hell is this world coming to?
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☮️Tracy💖
(@tracypa11) reported
@PrimeVideo why don’t any videos play? It keeps saying “something went wrong”, but doesn’t say anything else. Having issues?
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Emma Tetlow
(@FrecklesFieldo) reported
@PrimeVideo @AmazonUK @AmazonHelp Prime Video not working - please see above tweet.
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Astro
(@Astronauticaldb) reported
@bigbkackgray @gist_jamie @PrimeVideo Granted I still feel terrible at the final scene of episode 1
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vinnyv07
(@tvvola) reported
@PrimeVideo Reading through these comments shows that most didn’t watch one minute of this new show that is based on the movie. Insane that people are here to make comments about the 25 year old movie. This show’s biggest problem is the cast.
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Darren Christie
(@whitespider1066) reported
@TLMultimedia @PrimeVideo Not sure if that would work on an Amazon fire stick
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Rob Eyles
(@Rob_Eyles) reported
EVERYtime I log in to @PrimeVideo there is a problem. EVERY. TIME!! I just want to watch #RHOBH without a glitch is that too much to ask? 🙄
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Emma Tetlow
(@FrecklesFieldo) reported
@PrimeVideo @AmazonUK Are you having issues with your video app? All I'm getting is the blue loading circle, no matter what I try to do...
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Michael J Baer
(@mbaer1970) reported
@PrimeVideo Why does Prime Video have so many issues on Roku TV's? It is the only App that has issues on my Roku TV. I've tried all of the possible troubleshooting, but it still is down. It has done this numerous times. It does eventually start working again, but...
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Jordan Dea-Mattson
(@jdeamattson) reported
@PrimeVideo What gives - video quality for Lower Decks is crap in Singapore. AppleTV 4K with a 4K TV and it looks like some pixelated garbage out of late 90s internet video…
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SavannahChapman
(@Savanna36972869) reported
@DavidSpade @PrimeVideo Who will help me with advice?
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Natacha is Fully Vaccinated ✳️✳️
(@tracy_natacha) reported
@vinegardog1 @farscape @PrimeVideo John and Aeryn don’t work until they are both able be on the same page about it - although they are fairly open about wanting to recreate with each other.
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DodgerDog
(@DodgerDogRobb) reported
Remember when @PrimeVideo was new and it seemed like everything they produced was just stellar? There wasn't a lot of stuff, but it was very high quality. Why did you change? Now Apple TV puts out a little bit of content, but it's all high quality. And I hate Apple! Be better.
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Jyoti Sahoo
(@sahoojyoti) reported
@PrimeVideoIN tried to purchase eros now subscription. getting a 500 server error response. get it fixed man. amazon having a payments issue!! #Amazon #PrimeVideo #India
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Richard
(@Prime__Victor) reported
@ElyseWillems @PrimeVideo @IKWYDLS My money's on rich girls parents, she had a breakdown and spilled everything in therapy, parents are rich enough to make it go away along with all the other problems surrounding it.
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Greggo
(@Greggs_nBacon) reported
@PrimeVideo Can you guys fix The Devil’s Backbone not playing all month????
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Echogenic
(@Echogenic3) reported
@PrimeVideo That asian chick's haircut is the worst. Who ever signed off on that **** needs to be fired, then shot. Cringe. I know what you did last summer, yeah, you ****** up the hottest person on the show.
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SCARRBELLY-5k
(@ScarrbellyBc) reported
@YandR_CBS how bout new bad guy hit the series my movie is on @PrimeVideo called Worst Christmas Ever, I play the bad guy Santa ready for my next role
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Blacklove
(@MrsNeverson79) reported
@PrimeVideo I'm watching this today when I get off work
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MRQ DSADE
(@dsade2) reported
@Blackarachnia96 @PrimeVideo Yeah, that must be it. Not doing a remake of an incredibly mediocre work instead of giving new talen a chance. ***.
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Drusilla
(@durosinlohunut5) reported
@ReubenWmwangi @PrimeVideo If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @inboxfans on Twitter. They are the best, they helped i and couple others with account issues.
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GRUM 🏴 Double Jagged 💉💉
(@PlayGrum) reported
@RegGBlinker @PrimeVideo I find Prime has such a rubbish user experience, all adverts and the UI is terrible only good thing is the x-ray feature tells you who actors are
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☮️Tracy💖
(@tracypa11) reported
Anyone else having issues with @PrimeVideo ?
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Rajat Padhi
(@rajatpadhi) reported
@PrimeVideo please call me at 9967044365 why is the fire stick not working ?
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Blake Worley
(@BlakeWorley6) reported
@PrimeVideo @amazon just aired a commercial where an Egyptian queen/princess ordering her servants gloves off of prime and changing their life’s. Not giving them freedom or a day off. Gloves so they can carry her longer. Amazon quality control/PR most of taken the day off.
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Shiloc7
(@BoondockGt) reported
@PrimeVideo WHAT is with Amazon prime video lately? It freezes. Sound cuts off in shows as it's playing. It's slow to input responses. But the sound cutting off and videos freezing is a new thing lately. My internet good. No issues on other apps
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ilove
(@ilovehandmade1) reported
@PrimeVideo you guys have a glitch going on with check out. You are robbing customers of money. You can not mark videos down to $0 as a promotion and charge their no rush credit or credit card. That’s illegal.