Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/27/2026 15:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (23%)

    Sign in (23%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (22%)

    Playback Issues (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLos Angeles Playback Issues
United StatesStone Mountain Sign in
CanadaMontréal Buffering
United StatesLouisville Playback Issues
United StatesSan Francisco Playback Issues
United StatesOmaha Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • timables Timothy Ables (@timables) reported

    @PrimeVideo When are you going to update the outdated platform? I can put a team of software engineers together to help the User Experience along. Let me know.

  • mkhoury Matt Khoury (@mkhoury) reported

    Fixing a problem that doesn’t exist. @PrimeVideo on Apple TV FF/RR is unusable now.

  • danopilled chloe (@danopilled) reported

    @PrimeVideo fix your subtitles on twilight eclipse please. and fix the ratio of twilight new moon im begging

  • xtersfeed Chris Xtér 🇳🇴 🇨🇦 🏳️‍🌈 🏴‍☠️ (@xtersfeed) reported

    @kirsti_kean @PrimeVideo @StarTrekOnPPlus So after work for me, but last week when i was off, it didn’t come until 13cet, so 12gmt

  • SKEE7 Frasca (@SKEE7) reported

    @MLBTV I’ve had your service for damn near 15 years. I have no problem paying the rate for a full slate of games that aren’t nationally televised (Fox or ESPN) games on @PrimeVideo shouldn’t cost me watching a game on your service. Maybe @amazon should give some answers too

  • brahimaydn21 İbrahim aydın (@brahimaydn21) reported

    @selenagomez @PrimeVideo I'm a student and I'm in a difficult situation is there anyone who can help me? 2 thousand dollars is there no one to help me please I'm not a beggar I'm in a difficult situation

  • SaxtonGrant Grant Saxton (@SaxtonGrant) reported

    @lizzo @PrimeVideo Forget body image…..you understand/acknowledge that obesity leads to all kinds of health issues (diabetes, heart disease, cancer etc) and premature death? Not to mention something like a 60% increase of chances for severe Covid outcomes. Why’s it being celebrated?

  • tbslchelsea chelsea🏠 (@tbslchelsea) reported

    @PrimeVideo @Harry_Styles maybe drop the trailer for my policeman ?? like let’s get to work

  • gabrielmemories gabriel77 (@gabrielmemories) reported

    @PrimeVideo help me pleaseeee!

  • cartoonAttorney Harvey Birbman (@cartoonAttorney) reported

    @PrimeVideo the post-processing you've done on Bosch season 2 is AWFUL. the HDR is distracting, especially in Vegas scenes. There is embarassing halo effects from sharpening filters. Get your s**t together PLEASE

  • CupOfJo4 joe ****** 🇺🇦 (@CupOfJo4) reported

    @PrimeVideo you have to be joking with this quality

  • Toptext9 Toptext (@Toptext9) reported

    @t_konch @PrimeVideo No problem

  • DeepakSinghGeh7 Deepak Singh Gehlawat (@DeepakSinghGeh7) reported

    @PrimeVideo facing a problem with taking membership plan 8168141221

  • pritesh_kukadia Jason Bourne ... (@pritesh_kukadia) reported

    @TurkishAirlines @EuroLeague @PrimeVideo yr site is not working

  • mantriii_ Mantri (@mantriii_) reported

    Hey @PrimeVideo @PrimeVideoIN I had subs for free trial on 1st March , however due to some inactivity I logged out of that , now I forgot my login id and 1500 Rs has been deducted from my card, kindly help me in getting my login id back otherwise this 1.5kwill go waste @iamFirki

  • GotAntibods Antibodies (@GotAntibods) reported

    @IPSY @PrimeVideo Terrible company! Do not subscribe. Had to call credit card to remove authorization of future payments to Ipsy. Impossible cancel through Ipsy.

  • VFXpapa Consider me hyperbole (@VFXpapa) reported

    Which streaming service has the worst selection of free movies and why is it @PrimeVideo ?

  • smeileanoir smeileanoir (@smeileanoir) reported

    @PrimeVideo why won’t you let me cancel my membership, I keep trying but it won’t work. Please help

  • Goscilo4Change Katherine Goscilo🇮🇷🇮🇪🇵🇱🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Goscilo4Change) reported

    @dcehlk @PrimeVideo Has it come back—maybe just a random glitch?

  • fear_thy_beard FearThyBeard ☠️ (@fear_thy_beard) reported

    @andy98_k @PrimeVideo Worst Batman / Joker version.

  • RonLiscombe Ron Liscombe (@RonLiscombe) reported

    @PrimeVideo PLEASE pick up the rights for #Moonlighting TV show. Feeling nostalgic in light of the terrible news from Bruce Willis today.

  • BigberthaC Bigbertha Movies & Music (@BigberthaC) reported from Chickamauga, Georgia

    @PrimeVideo your service is out. Was watching a series and now loading screen. Can someone fix this.

  • jom4337 JO Miranda 🐵🇵🇷🇺🇲 (@jom4337) reported

    YouTube suggested I watch @samriegel 's Crash Pandas and now I absolutely need this as an R rated cartoon. Make it happen @PrimeVideo !!!

  • why_wana ~ 𝐿𝒶𝐿𝒶 𝐿𝒶𝒾𝓁𝒶 (@why_wana) reported

    @PrimeVideo fix the audio *****

  • amanda___gracee amanda ! (@amanda___gracee) reported

    @PrimeVideo your audio for the Tyler the creator live is messed up someone fix it

  • kgradyback2life OKGrady (@kgradyback2life) reported

    Is anyone else having trouble with @PrimeVideo where only the audio is coming through but not the video?

  • AlwaysRcTammu Always Rc TamannaaH💫 (@AlwaysRcTammu) reported

    Too Worst Quality Will Watching A Movie In @PrimeVideo (TV) 😑 Most Irritating

  • susan10963051 susan (@susan10963051) reported

    @PrimeVideo I have no problem with this

  • mukki_maru 🤷🤦 (@mukki_maru) reported

    @PrimeVideo Even at 11Mbps true download speed I am not getting best quality it is like watching at 144p

  • Dhanesh25353874 Dhanesh (@Dhanesh25353874) reported

    @PrimeVideo @amazonmusic your content's audio quality is very very poor. Only music is loud, dialouge or vocal is inferior. Needs improve a lot. Movie or any programme watching is a bad bad experience. Same is true for amazon music also. Contents is to be dubbed in DTS surround.