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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 31% Buffering (31%)
  • 17% Crashing (17%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Amiens Playback Issues 1 day ago
Gaithersburg Playback Issues 2 days ago
Veracruz Sign in 2 days ago
Sète Crashing 4 days ago
DeWitt Buffering 5 days ago
Betim Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KyuuEturautti
    Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported

    @Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.

  • ayex1111
    ayex (@ayex1111) reported

    @PrimeVideo **** her worst actress to ever exist

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • Rich07524255
    Rich (@Rich07524255) reported

    @PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!

  • EEmpireSports
    Evil Empire Sports (@EEmpireSports) reported

    Trent stinks. You know what else stinks? @PrimeVideo not showing Yankees available while on vacation in Italy. #MLB and TV licensing something that the upcoming work stoppage should provide an opportunity to finally get right in your history.

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • JosephPinto1
    Joseph Pinto (@JosephPinto1) reported

    @PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate

  • Trampolinecare
    George 🎭 (@Trampolinecare) reported

    Watching a film called Spades on @PrimeVideo this is a special kind of awful

  • Rikomo00
    Rikomo 🎬 (@Rikomo00) reported

    @PrimeVideo the runner sounds like another overhyped project - wait for the crash course

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • Abhilek75736901
    Avi (@Abhilek75736901) reported

    @PrimeVideo And first season with Woke BS worst then last season.

  • hudconsbiceps
    Nicole ❯❯❯❯ 🍂🏒 (@hudconsbiceps) reported

    WTF DO YOU MEAN THEY’VE TAKEN RWRB OFF PRIME?! WHAT IS GOING ON?! PUT IT BACK @PrimeVideo @RWRBonPrime HELP!!

  • obeyjeremiah36
    Jeremiah Simmons (@obeyjeremiah36) reported

    Batman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash

  • CoachBillDonald
    Bill Donald (@CoachBillDonald) reported

    Been trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle

  • BridgetteLucy83
    BridgetteLucille (@BridgetteLucy83) reported

    @PrimeVideo @masterpiecepbs Are you going to fix Professor T audio problems on Season 5/ep 3,4? Two nights of not working.

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • BMatthews86
    Mike (@BMatthews86) reported

    @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @PrimeVideo Strange, why do you have so many hidden replies on this post? Still having trouble with that little Gate issue huh…… losers

  • NancyRo96447533
    Nancy Roberts (@NancyRo96447533) reported

    @KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • zentex
    zentex (@zentex) reported

    @PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate