Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (35%)
• Buffering (31%)
• Sign in (16%)
• Crashing (14%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Playback Issues	1 day ago
Spokane	Buffering	2 days ago
Milton	Buffering	2 days ago
Alicante	Playback Issues	4 days ago
Gif-sur-Yvette	Crashing	5 days ago
Valencia	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Voice of OG CSK fan (@EndrumCSK) reported 3 minutes ago

  @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

• 
  Abbey (@Abbeyrose321) reported 3 minutes ago

  Pls fix this @netflix @PrimeVideo @DisneyPlus

• 
  ドッシュ (@vapor_dosh) reported 7 minutes ago

  @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

• 
  Andy (Muffin Cat) (@PinkusAndJack) reported 8 minutes ago

  There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

• 
  caramello2024 (@caramello222) reported 8 minutes ago

  hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

• 
  ami ☆ (@dudcentral) reported 9 minutes ago

  @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

• 
  saral (@srlgpt_a) reported 10 minutes ago

  Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Absolutely useless piece of shi-

• 
  Omega (@omegaV_R) reported 10 minutes ago

  @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

• 
  mcargison (@eabo1) reported 11 minutes ago

  @ETimsNet @PrimeVideo Camera work is awful

• 
  Martin🎸Collins (@MartinCollinsx) reported 12 minutes ago

  @PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.

• 
  KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported 12 minutes ago

  @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹

• 
  James Noyes (@_No_Yes) reported 18 minutes ago

  @PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours

• 
  Stargate Fans United (#SaveStargate) (@SGFansUnited) reported 21 minutes ago

  According to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate

• 
  Last_Guardian (@DonaldA70126877) reported 22 minutes ago

  @PrimeVideo @PrimeVide When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!

• 
  WallstreetFarmer (@WallstFarm) reported 24 minutes ago

  Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

• 
  Kat (@KStargateFan) reported 26 minutes ago

  @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

• 
  emre (@filiynext) reported 27 minutes ago

  hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

• 
  xyLOGIX, LLC (@xylogix) reported 28 minutes ago

  Cmon @PrimeVideo videos won’t load in the iPhone app fix it

• 
  Michael Knight (@michaelmknight) reported 31 minutes ago

  @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

• 
  Cpt. ᐰrcher (@cptarcher93) reported 32 minutes ago

  @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate

• 
  itiswhatitis (@idkdd113) reported 33 minutes ago

  HBO max app work around, fix up @PrimeVideo

• 
  Suze (@getrhythm195) reported 36 minutes ago

  @PrimeVideo How does she get hired as an actor, worst acting ever

• 
  daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported 39 minutes ago

  waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

• 
  +419 (@hateonikwen) reported 40 minutes ago

  @PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription

• 
  LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported 45 minutes ago

  @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

• 
  Timothy Phillips (@Timothy96052831) reported 46 minutes ago

  @AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

• 
  el-Cheeso 🧀 (@elCheeso) reported 46 minutes ago

  @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

• 
  Paula T. Hradkowsky (@1ThingIsNeedful) reported 47 minutes ago

  @PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.

• 
  BuddyFett (@BuddyFett) reported 51 minutes ago

  @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

• 
  Ayurovedic (@ayurovedic) reported 57 minutes ago

  @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5