Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Playback Issues (27%)
-
Buffering (27%)
-
Crashing (22%)
-
Sign in (21%)
-
Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indianapolis |
Buffering | |
| New Oxford |
Crashing | |
| Cedar City |
Buffering | |
| New Oxford |
Crashing | |
 Pontypool |
Playback Issues | |
 Hilversum |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Bruce Levick
(@Brusca) reported
@PrimeVideo I pay for prime in Indonesia. But your streaming service is AWFUL when it comes to watching on internet that isn’t always fast. Stop charging for a service that still has 2002 architecture. Make it work at all speeds like Netflix and AppleTV successfully do. AWFUL!
-
Samuel Ebenkamp
(@ebenkampfarms) reported
Dear @PrimeVideo , your platform spends more time buffering and throwing error codes than any platform on the market. I hope you’ll look into this issue. I pay too much for these issues.
-
Kerri
(@kerriomara_xo) reported
from
Louth, Leinster
have a month’s free trial of @PrimeVideo, and it’s safe to say already I won’t be subscribing. the audio is completely out of sync no matter where I watch it, and I’ve tried all the tricks in the book to ‘fix’ it. doesn’t make it an easy watch for anything 😒
-
alex mcdougall #NHSPay15 #fbpe
(@bigmack1) reported
@PrimeVideo Hi my firestick won't connect to home. It says network issue even although WiFi is giving it 35mbs any ideas?
-
cjmag
(@cjmag27) reported
Anyone having problems with @PrimeVideo right now?😡😢
-
Alessia
(@aIess1a) reported
@kameni_jr @PrimeVideo It doesn’t work :/
-
Jourdan McClure
(@jourdanmcclure) reported
Dear @PrimeVideo your New Years Evil stream is in 4:3. Terrible.
-
Berhudar
(@Berhudarol01) reported
@PrimeVideo When coming to Turkey? Are you making fun of your members in other countries? Money yes Vikings no . What is the problem 🤔
-
rPm Nexus - The Bargain Tech Reviewer
(@rPm_Nexus) reported
@netflix you recently increased your prices but your servers are crap and 90% of the time I cant watch anything because of it. @disneyplus and @PrimeVideo for WIN. Do better Netflix. ⚒
-
Ndi Kato
(@YarKafanchan) reported
@PrimeVideo's Making The Cut has the worst designers. What is this?
-
Andrew Murdoch
(@murdoch2711) reported
@davidconde Do you have access to non-amazon originals still? Updated my country settings (although @PrimeVideo didn’t sent me any email). Went to stream Vikings this morning and being told it’s geo-blocked. Signed up to the .de site and not working either...fs
-
Andrew Murdoch
(@murdoch2711) reported
@StationBanter @PrimeVideo Do you know what Karl did in the end? Having the same issue
-
Bruce Levick
(@Brusca) reported
@PrimeVideo F@#k your streaming service in Indonesia. Hopeless. 2002 wants its streaming platform back. “Sorry there was an error. Please try again later”. WTF. Why charge people for this crap service. Unwatchable in Indonesia. Fix it.
-
GratefulDad
(@GratefulDad4EVR) reported
@blikeasunflower @GeorgiaBridgers @PrimeVideo I know, I know, but I couldn't help it. It was a dad joke.
-
Rob
(@iambobbietuff) reported
@PrimeVideo @xtina But will this cure my terrible heartburn?
-
Screen Nut
(@ScreenNut) reported
@RSthePit @PrimeVideo @netflix You had me at Cobra Kai. Even though it's ******* terrible, I can't stop watching it.
-
Black Lives Matter
(@bustedburton) reported
@vh1 @RuPaulsDragRace @PrimeVideo can we get the episodes at midnight or sometime soon after it airs?? I’m sorry I don’t work in the corporate world and can’t wait it live. I have already paid for season 13... gimme my episodes!!
-
atma
(@AmberluvLaurie) reported
@PrimeVideo Now we have 20/20 vision! These movie stars no longer hiden! Oprah the worst child abuser!
-
Richard Cooley🚴🇮🇪🇬🇧🇫🇷🇪🇺😷
(@crackling_rose) reported
@TiernanBerry @PrimeVideo Inconvenient and annoying but there are people with real problems out there now and I feel for them.
-
Melyssa Wright
(@MelyssaFright) reported
from
Bracebridge Heath, England
Living my best grown *** woman life binging #8simplerules on @PrimeVideo. Really angry that they don't have season 3 on there to help me continue to rekindle my 15 year old self's crush on @Amy_Davidson 😡 what kind of a world is this?! #happynewyear #primevideo
-
Liberty Toons
(@MAGA_Comics) reported
@RachelBros @PrimeVideo Looks awful
-
Robert Britton
(@robcore3_1) reported
@PrimeVideo we have a problem. Purchased video rental but only plays the trailer. You got paid, I demand full movie ASAP.
-
JonCor
(@JonCor) reported
Whoever put together the trailer for the Capone movie on @PrimeVideo should be given a massive raise. That’s the definition of lipstick on a pig! My god, what a terrible and uninteresting movie.
-
⚓👇Karen Boomer - Follow the Money 💰💸
(@KarenJNTN) reported
@msmarfinkle @PrimeVideo They didn't want you to know.They need more fans to help with the campaign to get season 2. I loved it too & I was very po'd at the ending. I went & read the unfinished novel Jane Austen write & was surprised that the majority of the TV show was not in the book. Still great!
-
SK
(@syameshk) reported
What's wrong with the prime video player? Can someone please fix this? It's slow, making me stop watching my favorite stuff and making me wanna tweet about it.. @PrimeVideo
-
Ariel Marlin
(@arielmarlin) reported
@PrimeVideo should copy @netflix design... the ui is the worst! Só acho 😔
-
Nishat Riaz
(@nishatriaz) reported
Help! I accidentally subscribed for @PrimeVideo & cancelled the same day. My card is being charged every month, despite deleting card details & cancelling my membership. Hoped it won't happen in 2021. It just charged me again. No, no, I would rather pay a charity of my choice.
-
KAMRAN
(@kami4515) reported
@PrimeVideo registered online for 07 days free trial. But account is temporarily locked. Don't know the reason and despite various contact thru email, having same issue.. What kind of poor service is this???? Shame
-
chartows
(@chartows) reported
@lily_marston @PrimeVideo I tried to watch it , it’s awful I only lasted 30 mins and that was a struggle
-
Kat Joseph
(@KethiaJoe) reported
Is anyone else getting the message below when trying to play a movie on Prime @PrimeVideo “something went wrong” error message