Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (16%)
- Crashing (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Playback Issues | 1 day ago |
 Amiens
|
Playback Issues | 3 days ago |
|
Gaithersburg
|
Playback Issues | 4 days ago |
 Veracruz
|
Sign in | 5 days ago |
|
Sète
|
Crashing | 6 days ago |
|
DeWitt
|
Buffering | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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_ (@dgwilliams3d) reported@PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake
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Dawnathon (@dawn6884) reported@PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate
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Sophie Jewel 🌼 (@sophia_amber_d) reported@PrimeVideo New problems, but the same old solution? What's actually different about this Batman?
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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Seems Like No One (@SeemsLikeNoOne) reported@AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
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SJ (@Sovann_Jahlee) reported@blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day
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Armando B (@MondoB2) reported@AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported@Stargate_SG14 @PrimeVideo The worst 🥲
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CriticalThinking (@Critica93610315) reported@PrimeVideo Fix the app. It's been crashing for the last month. Did you hire the dev team that made the @hbo app?
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Joe Busch (@JoeBusch_) reported@primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.
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Pramit Roy (@PramitRoy11) reported@PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩
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tothemoon-andsaturn (@tothemoon_rwrb) reported@PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg
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Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
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caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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💫✨corn in my poopies✨💫 (@corninmypoopies) reported@PrimeVideo always has the worst movies of all the streaming services.. 😷💩
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡
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🐢Slow & steady wins the race. (@T3rriClark) reportedAwww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win
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xyLOGIX, LLC (@xylogix) reportedCmon @PrimeVideo videos won’t load in the iPhone app fix it
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Amazon Help (@AmazonHelp) reported@Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane
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Alistair 🐆 (@TLanokia) reported@PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?
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Highlight Bias (@HighlightBias) reportedI’m paying for @PrimeVideo Ultra Ad Free, but yet Somewhere in Time (1980) looks so terrible I had to switch to the free with ads @Tubi where it looks fantastic.
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WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.
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Seems Like No One (@SeemsLikeNoOne) reported@Gone_fishing_ES @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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twaddle and tosh (@dhmckeown) reported@PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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☾ (@fourmclren) reported@Vale_391 @PrimeVideo @AmazonMGMStudio not finishing an adaptation where you can’t even go to the book to finish the plot yourself is sick work