Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/23/2025 02:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSomerville Buffering
CanadaEdson Playback Issues
United StatesHouston Video Quality
IndiaMumbai Playback Issues
IndiaRewāri Buffering
IndiaIndore Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadReisser Chad Reisser (@ChadReisser) reported

    @kevinmax @PrimeVideo I don’t understand the lack of skilled tuning on these projects? However you feel about it, there’s good Melodyne and bad Melodyne. Beauty and the Beast (as mentioned by someone else where) was a TERRIBLE Melodyne job.

  • Iivsbuffy ً (@Iivsbuffy) reported

    @homeIandanymore @PrimeVideo oh this IS the worst day of my life.

  • GxldenHabit claudiaᴴ (@GxldenHabit) reported

    @DEADLINE @PrimeVideo FIX THIS

  • IsurviedT TeamZadok3528 (@IsurviedT) reported

    @PrimeVideo We had one TV that had sound, no picture. And one TV that the picture would only work if you turned the set upside down. The one with the picture was on top. My brother's rich friend came in one day, looking at the TV like a dog hearing a funny noise. When he left we all laughed.

  • SushavanP Sushavan (@SushavanP) reported

    The worst thing about this "Messi to PSG" news is that, @Ligue1_ENG is not even aired in India. 😭 @PrimeVideo are you listening? Please, broadcast it in India too . 😞🥺

  • LoveLolaHeart Love, Lola (@LoveLolaHeart) reported

    @PrimeVideo I bought something for my dog, did not select try free Prime trial, was given it anyway with the indication I would get a confirmation email which I never received and I just logged on and my free Prime benefits are on hold due to a "billing issue"? Is this a scam?

  • GavroshMarleaux Marleaux (@GavroshMarleaux) reported

    @Cinderella @PrimeVideo This looks kind of terrible.

  • M_thimmig MThimmig 3D jacarezado (@M_thimmig) reported

    @PrimeVideo @Sethrogen @InvincibleHQ friend with terrible advice

  • Ruff_hewn Buffalo Tomboy (@Ruff_hewn) reported

    @PrimeVideo Gawd that was awful. Made it to 40 minutes

  • LouisFD2 Louis (@LouisFD2) reported

    @PrimeVideo so prime video app developers forget to code in up and down scroll bars for the windows 10 app. If I hadn't just wasted an hour trying to fix it by an Amazon rep only to be told what I was told, l'd be LMAO! #incompetent

  • thekarimhussain K A R I M (@thekarimhussain) reported

    Hey @PrimeVideo can you please fix your audio issues? At least 3-6 dbs quieter during dialogue than when fx or soundtrack is played. Consistent across all content.

  • Available49Sir - (@Available49Sir) reported

    @PrimeVideo 🛑🛑TRENDING🛑🛑PLACING A MASK ON YOUR CHILD MAY WIND YOU UP IN BIG TROUBLE. Reports of adult parents, who place masks on their children, being reported to authorities for suspected child trafficking. TIME TO TAKE THE MASKS OF THE KIDS FOLKS!!! THIS IS NO JOKE! EYES ON!

  • abd0laziz عزّ .. (@abd0laziz) reported

    @PrimeVideo you guys need to work on your subs, it comes delayed and sometimes words are not separated and this is the English sub.

  • wtfisakilo CLOSED (@wtfisakilo) reported

    @DEADLINE @PrimeVideo FIX THIS

  • sanktwraith t ♔ ROSE DAY (@sanktwraith) reported

    @blythemckinleyy @PrimeVideo fix this NOW

  • RobertAllen76 RobertH76 (@RobertAllen76) reported

    @sylentreckoning @PrimeVideo Lol I wouldn't have a problem with that.

  • homeIandanymore sarah (@homeIandanymore) reported

    @alltwoghosts @PrimeVideo THIS IS IN TGE TOP WORST DAYS OF OUR LIVES

  • TeeTwoGrn T2G (@TeeTwoGrn) reported

    @PrimeVideo App update on Vizio 👎👎 The new app is fragmented and full of bugs. Nothing about this app is seamless or user friendly. Constant delays and error codes. Ironically, the last version had none of these issues. What happened?

  • HayleyARoberts Hayley Alice Roberts (@HayleyARoberts) reported

    SHUDDER HELP PLEASE: I have an existing @Shudder_UK account that I want to add to @PrimeVideo so I can watch it through my TV. Only option Prime offers is starting a 7 day free trial connected to my prime email address which isn’t the same one I use for Shudder.

  • kirstieford23 Kirstie Ford (@kirstieford23) reported from Kerang, State of Victoria

    We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.

  • Sonics62760332 Sonics (@Sonics62760332) reported

    @PrimeVideoIN @AmazonHelp Do you have any problems to release in #Kannada language. For your clarification @PrimeVideo dubbing is fully allowed in Kannada from 2019.Upload Hollywood movies in Kannada. How times Kannada audience asked to you to upload Hollywood movies in Kannada.

  • kirstieford23 Kirstie Ford (@kirstieford23) reported from Kerang, State of Victoria

    We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: @TomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.

  • anakinsfilms marica | cindy and simon protector! (@anakinsfilms) reported

    @DEADLINE @PrimeVideo y'all suck fix this now

  • jiwansoIs ً (@jiwansoIs) reported

    @PrimeVideo what is ur problem why would u do this

  • AllenGYork Allen G York (@AllenGYork) reported

    @MakingtheCutTV @PrimeVideo @AmazonFashion Wow. You guys didn’t want the next global brand. You wanted cookie cutter %!&* they can sell on Amazon. If they really wanted unique, forward thinking style as well as quality, Gary would have won. I can’t believe how tacky the other two collections were. Gary is a #Genius

  • Gracieboop21 👑Gracie🎀 (@Gracieboop21) reported

    @PrimeVideo @Sethrogen @InvincibleHQ We NEED PANIC S2 PLS WORK ON IT 😭

  • kirstieford23 Kirstie Ford (@kirstieford23) reported from Kerang, State of Victoria

    We are 2/2 for terrible movies during #lockdown6 on @PrimeVideo: #TheTomorrowWar and @GreenlandMovie. At least The Tomorrow War made us laugh.

  • PandaInACan Joe (@PandaInACan) reported

    @PrimeVideo why you get rid of the x files? What else am I supposed to get drunk and watch on weekends to get my 90s era, curtains style fringe David Duchovny fix? #GillianAndersonIsHotTooIGuess

  • wtfisakilo CLOSED (@wtfisakilo) reported

    @FilmUpdates @PrimeVideo FIX THIS RN

  • GoLonghorns45 Free Trader (@GoLonghorns45) reported

    @AndrewG49427404 @PrimeVideo Issues much?