Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vilanova de Sau
|
Buffering | 21 hours ago |
 Toulon
|
Video Quality | 3 days ago |
 Sydney
|
Sign in | 3 days ago |
 Köln
|
Crashing | 4 days ago |
|
Paris
|
Sign in | 5 days ago |
 London
|
Crashing | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Danisima (@MirnaSanjarije) reported@PrimeVideo According to a sport journalist of the major US publication, @DjokerNole is a sport legend since 2015. The rest was a bonus, records broken, trophies.. If he was an American, that is. I am apprehensive to watch this as I am fed up with the media mistreating him his whole career
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Franco. (@francosroom) reportedPrimevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?
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Alex (@The_Alex_64) reported@AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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𝑰𝑩𝑵 (@ibnfeed) reported@PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.
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Steve Dean (@SteveDean61) reportedHey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
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Mitchell Rosenbloom (@m_rosenbloom28) reportedThe Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate
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rissa ♡ (@SunriseSwiftie) reported@PrimeVideo you’re the worst for canceling My Lady Jane 💔
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Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported@PrimeVideo This is terrible.
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Danger, Will Robinson (@Fried_Circuitry) reported@PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE
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Mark-roh-wah-vay (@rainbow_geisha) reported@AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!
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Ostrich Bludgeoner (@StickVeryGood) reported@BallerToy1327 "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." Take some notes, @AmazonMGMStudio @PrimeVideo #SaveStargate
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mimiii💫 (@momomaw101) reported@glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????
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Rusty (@RussXB1) reported@PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.
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Ivan (@ghornett) reported@SportsonPrime @PrimeVideo Stream not working on any of my devices
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LilahGenX (@LilahGenX) reportedWho TF do you complain to when you pay for @PrimeVideo and @peacock so you can watch dumbass @BravoTV but some idiot has the new episode and last week's episode of The Valley LOCKED UP! CAN YOU FIX IT?! The after show is fine, but not episode 15 or 16 of Season 3!!!
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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JoeKar ◎ (@GULAGSGOTTAGO) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..
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SpacedDuck (@GringoStarr2029) reported@PrimeVideo Maybe regular folk can sing Imagine to her when this bombs like almost everything else she's in. Terrible actress that makes Tommy Wiseau look good.
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳
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Matt McDonough (@mattamcdonough) reported@SteveDean61 @WNBA @PrimeVideo It’s awful.
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theghostfighter (@Abbylovesfoxy) reported@projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again
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Lucius (@OGBitchless) reported@Lakers @PrimeVideo Let’s work
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Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported@hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis
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Rajendra Shah (@Rajendra111954) reported@theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting
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Emily Shell (@emmynicole1627) reportedHey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.
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One Swell Foop (@blankscientist) reported@PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.
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Matt Fanning (@fanvestments) reportedDon’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo
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Alfonso Ceseña (@sodadigital) reportedAgree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.