Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/21/2026 23:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (30%)

    Playback Issues (30%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLos Angeles Playback Issues
United StatesFort Lauderdale Buffering
United StatesDenver Sign in
United StatesFort Worth Playback Issues
CanadaToronto Crashing
United StatesPanama City Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Nihal4mcoorg Noufalluddin moidu (@Nihal4mcoorg) reported

    @PrimeVideo I have problem in accessing prime video. contacted customer care for the same nobody is answering the call.

  • IMMusicMedia Indispensable Music & Media (@IMMusicMedia) reported

    @PrimeVideo Why would an elf witch of terrible power need a sword?

  • RobinPrijs Robin Prijs (@RobinPrijs) reported

    Wow. @netflix is not working properly and when contacting support they tell me they won't help, because I have 2 screens on my pc. Bye Netflix, hello @PrimeVideo. I guess Netflix has to lose a few more clients then they already lost. #support

  • mikesroberti Michael Roberti (@mikesroberti) reported

    @ReedWestgate @PrimeVideo I’ve already shot my shot with Netflix and hbo, I will work the hardest you’ve ever seen and this is the cheapest rights to The Traitors We Are will ever be

  • JLRabinovitch Joaquim Rabinovitch (@JLRabinovitch) reported

    @PrimeVideo I did all this alright I'm not getting error messages. Video is choppy or turns into a black screen. Happening since the new look update from Prime Video.

  • john_w_lowery John Wesley Lowery (@john_w_lowery) reported from Indiana, Pennsylvania

    A problem I have listening to older books in the Bosch series by @Connellybooks is the disorienting effect of not having @welliver_titus as the voice of Harry. In #TrunkMusic, the performance of Jerry Edgar also didn’t match my mental image after 7 years of #Bosch on @PrimeVideo.

  • gail_brownie Gail Brown (@gail_brownie) reported

    @MakingtheCutTV @PrimeVideo @AmazonFashion So disappointed in who was sent home on 1st episode. Loved her work. I will not be watching anymore episodes. 60's / 70's clothing make A lot of people happy. Bad bad choice sending her home

  • pissoffross Pissoffross (@pissoffross) reported

    @PrimeVideo when are you going to fix the problem of accessing other channels (shudder) on smart tv’s?

  • MiddayEnglish MiddayEnglishman (@MiddayEnglish) reported

    @PrimeVideo Man that looks terrible, hopefully they've not messed with Devon in any way.

  • Jim5700 Jim Weeks (@Jim5700) reported

    @PrimeVideo Your new design is terrible. What happened to “Free To Me”?

  • aadeshsingh420 mst420 (@aadeshsingh420) reported

    @PrimeVideo we are not able to watch #Shamshera on television it’s showcasing in mobile but not in tv it had started in afternoon but got disappeared automatically and not showing since then kindly help asap.

  • netside Chilled Cheese Sandwich ☀️ (@netside) reported

    @PrimeVideo @DarcyCarden @LeagueOnPrime Amazon should feel ashamed of themselves for making money off the backs of, and exploiting, gay people issues just for fame and money, also.

  • lovecraftiangod scott earls (@lovecraftiangod) reported

    @PrimeVideo Man this looks terrible.

  • IAMAmega Brandon Jennings (@IAMAmega) reported

    @PrimeVideo please fix your UI... The old one was better

  • MollyVegas Hilary ~ MollyVegas ミ☆ (@MollyVegas) reported

    @MickCheeky23 @mythbuster1304 @PrimeVideo Didn’t realize the old man was on prime. That was awful too lol IMO I will say ‘The Night Sky’ & ‘The Marvelous Mrs. Maisel’ was pretty good.

  • MancandyCine Mancandy At The Movies 🤴🎥 (@MancandyCine) reported from Buenos Aires, Ciudad Autónoma de Buenos Aires

    @MakingtheCutTV @PrimeVideo They own it ..... everytime. Make It Work 🧵🧵🧵🧵🧵

  • JamesVoller_ James (@JamesVoller_) reported

    Is there a problem with @Shudder_UK on @PrimeVideo. Mine won't load at all.

  • Steiney_77 Steiney (@Steiney_77) reported

    @PrimeVideo having trouble cancelling extra channel subscriptions on my acct. help?

  • MVanhua Matt VanHua (@MVanhua) reported

    @PrimeVideo the home bar does not disappear when streaming on my iPhone. This problem only started after the recent app update. So annoying! #AmazonPrime #Amazon

  • netside Chilled Cheese Sandwich ☀️ (@netside) reported

    @PrimeVideo @DarcyCarden @LeagueOnPrime Amazon should feel ashamed of themselves for making money off the backs of, and exploiting, gay people issues just for fame and money, also. Oh, and for attempting to change history by not being historically accurate.

  • cindystjohn3 Cindy HHI (@cindystjohn3) reported

    @PrimeVideo Looks awful. Hard pass.

  • BlackwolfProps Blackwolf (@BlackwolfProps) reported

    @PrimeVideo YET ANOTHER REMAKE!!!!! Is there no TALENT, CREATIVITY OR DREAMERS left in the entertainment world. Is this it a world of useless remakes, reboots and rehashed bits of SOMEONE ELSES WORK??????

  • willmckinley 𝕎𝕚𝕝𝕝 𝕄𝕔𝕂𝕚𝕟𝕝𝕖𝕪 (@willmckinley) reported

    @NineTiger @PrimeVideo I haven't spent much time with it yet, TBH. But my biggest issue w/ Prime is they have all this stuff I pay for but don't know about. Why not focus on sharing that info w/ me — rather than pitching additional content I have to pay more for?

  • netside Chilled Cheese Sandwich ☀️ (@netside) reported

    @PrimeVideo @DarcyCarden @LeagueOnPrime Worst show ever.

  • sc4rebear SC4REBEAR🆖 (@sc4rebear) reported

    @Shudder @Shudder_UK hey, I don’t know if it’s just me but I can’t access the Shudder channel on @PrimeVideo there may be a problem with it

  • CraigS16052443 LordOfTheMorning (@CraigS16052443) reported

    @MattSheehy10 @Leafmann27 @PrimeVideo Blackwashing, adding feminist ideals, erasing the eurocentric ideas of the orginal. How does that work? I used to be a centerist, now because of stuff like this I hate all of the alphabet people and groups; good job.

  • NoURimpossible Everyone is Tired (@NoURimpossible) reported

    @OweeeeenDennis @AppleTV @PrimeVideo Is there no chance at all of it being picked up by someone else? Would someone need to buy its ownership? How exactly does this work?

  • pegbufano maggie (@pegbufano) reported

    @PrimeVideo It’s terrible. I suffered through the first episode just hoping it would take a different turn. It didn’t

  • npcj3600 My360Nation (@npcj3600) reported

    @PaperGirlsPV @PrimeVideo this actress was great. not sure who she is, but i hope shet gets more work

  • FreedomAndBread Jared ☧atrick (@FreedomAndBread) reported

    @PrimeVideo Looks terrible thanks