Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (32%)
- Sign in (16%)
- Crashing (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 5 hours ago |
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Playback Issues | 2 days ago |
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Playback Issues | 4 days ago |
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Sign in | 4 days ago |
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Crashing | 5 days ago |
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Buffering | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Omega (@omegaV_R) reported@PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.
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Armando B (@MondoB2) reported@AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.
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Joe (@joelovestrading) reportedCancelled X account, @PrimeVideo along with @AppleTV all part of my spending freeze until bitcoin:native bottoms. Download Stremio → install Torrentio → you’re good to watch movies and series. Watch in 1080 instead of 4k to avoid buffering. Best to ask AI for help. Works on TV, Laptop and phone kinda cool.
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+419 (@hateonikwen) reported@PrimeVideo please fix this
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Seems Like No One (@SeemsLikeNoOne) reported@PrimeVideo Your "stars" are despicable anti-American propagandists. Your programing is complete ****. It's like someone is trying to come up with the worst possible programs, then ten more people try to make it worse. You failed to #SaveStargate!
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pão de fo (@Tempowrario) reported@blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.
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Prabhakaran Bhardwaj (@PrabhakaranBha2) reported@amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reportedWho knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.
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ami ☆ (@dudcentral) reported@sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??
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Patrick Squarepants (@jmoneygrip) reported@PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!! Go go
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Seems Like No One (@SeemsLikeNoOne) reported@AmazonMGMStudio @PrimeVideo Aren't you ashamed that your company is producing crap like this? Do you tell your friends that you work for a real network? #SaveStargate
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Highlight Bias (@HighlightBias) reportedI’m paying for @PrimeVideo Ultra Ad Free, but yet Somewhere in Time (1980) looks so terrible I had to switch to the free with ads @Tubi where it looks fantastic.
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Andy (Muffin Cat) (@PinkusAndJack) reportedThere’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.
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Rich (@Rich07524255) reported@PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!
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Kayden🌒 (@Manestbleu) reported@City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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Sourabh Thakur (@Srbh_thakur) reported@PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?
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TOYG! - That Old Yorkshire Geek! (@oldyorksgeek) reportedHow much does @AmazonMGMStudio and @PrimeVideo hate their customers? They completely ignore the #savestargate effort against their cancelling of Martin Gero's Stargate, then they actively start hiding replies that have Stargate text. Why are they so afraid to address the issue?
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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Marie (@smvn65) reported@PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime
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Rahul Raj (@raj0687) reported@PrimeVideo I changed my mobile handset and got subscription before changing my phone. But not able to watch prime series as I already have subscription of it. Please help.
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caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Vishant sugand (@Vishant_) reported@amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also
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BridgetteLucille (@BridgetteLucy83) reported@PrimeVideo @masterpiecepbs Are you going to fix Professor T audio problems on Season 5/ep 3,4? Two nights of not working.
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DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada