Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle
|
Sign in | 4 hours ago |
 London
|
Buffering | 17 hours ago |
|
Northborough
|
Sign in | 2 days ago |
 Mexico City
|
Sign in | 2 days ago |
|
Fort Collins
|
Crashing | 2 days ago |
|
Dallas
|
Video Quality | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ATM (@imjustnosy133) reported@PrimeVideo please help!
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scottish celts (@Scottishcelts) reported@GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.
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Raw (@raw_eth) reported@shanicucic96 @KCMontero @PrimeVideo Its all going to work out!
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carla ⁴⁴ (@awndaddy) reported@PrimeVideo how am i supposed to work after this???
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Rajat Aggarwal (@rajatagg1998) reported@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
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Todd Beavis IV (@titamarus69) reported@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.
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The Bartending Broker (@TheLawe912) reported@jeff_gluck And @NASCARONFOX junked the replay roll out. This might be their worst production on the year. Non-stop commercials, ****** camera choices, then even more commercials. Can’t wait for @PrimeVideo
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Celtics Lurker (@celticslurk2000) reported@NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out
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./ (@lhj9ve) reported@PrimeVideo please fix your app I want to watch my show
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Generational translator w/ 29,683 others (@CurrentLoud) reported@DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.
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Collin Hager (@CWHager) reportedWho is this idiot calling the @celtics game on @PrimeVideo? He’s awful
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.
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KB24 (@dennis3967) reported@PrimeVideo fix your video quality! Get the NBA games out of there!
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Marcus zuckaberg ✡️ (@pooflikemagic44) reported@PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing
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shan (@shanicucic96) reportedThere is always a “if only” in the back of my mind If only we launched the token earlier If only I didn’t get fooled by certain people/entities If only I planned for a worst case But atleast i don’t have a “if only” for not launching cinefi. Sold one to @PrimeVideo post theatrical Sold another to a top OTT platform as well And now with our #3 with a top actor We are breaking barriers in web 2 (as a web 3 native product) in our own way. Easily the product with the “best risk adjusted return with no/limited hack probability”
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cheeky ⋆‧°𓏲ּ𝄢 (@cheekyem222) reported@PopBase @PrimeVideo FIX THIS RIGHT NOW 😭😭😭😭
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Turtleshrugged (@Turtleshrugged) reportedIt's 2026 and @PrimeVideo still has the worst UI I have ever seen.
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m.s painter (@cosmichype2) reported@PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so
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I’m just a ghost (@509Kingofkings) reported@PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.
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The Biehler (@bbiehl) reported@PrimeVideo fix your audio! Such a joke.
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ccmbr (@Karwendell) reported@NBAonPrime @PrimeVideo Houston, we have a problem...
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Bo Gardiner (@BoGardiner1) reported@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
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Pesky *********** 🇺🇸🇺🇸🇺🇸 (@Patriotsdotw1n) reported@travishb @PrimeVideo Not working at all. The recap works, live is just a black screen.
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Shelley Shelle (@_ShelleyShelle) reportedThe Second Bed was probably THE MOST bs love story. The man planned on leaving her high and dry before he got in trouble. #primevideo #nollywood
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betty jo (@harvickgirl_4) reportedIt sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime
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Deven (@DevenLowry00) reported@PrimeVideo fix the cavs stream
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ʙᴇɢᴏᴛᴛᴇɴs (@BigBegottens) reported@MydeAura @PrimeVideo I just downloaded it ooo trying to login no way
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Walter Rozanski (@RozanskiWalter) reported@PrimeVideo the announcers for this sixers game are absolutely ******* terrible. Can the choke on the Celtics **** anymore?
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Adam Wunder (@a1der76) reported@PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard
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Jeff (@mechanix762) reported@4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.