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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 30% Buffering (30%)
  • 18% Crashing (18%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Lakeville Buffering 4 hours ago
Puebla Buffering 2 days ago
Challans Crashing 3 days ago
Paris Buffering 3 days ago
Palma Playback Issues 3 days ago
Bourges Playback Issues 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • chrislandroche
    mr. chris landroche (@chrislandroche) reported

    @PopX @PrimeVideo looks worst then , the last movie

  • Raanjo1
    RachelJo (@Raanjo1) reported

    @PrimeVideo I love Tolkien, but this isn't even remotely like his works which is why I don't bother watching it. Martin Gero's new show, in contrast, is going to be authentic Stargate & he has original writers & producers on board to bring fans the high quality work we want! #SaveStargate

  • nsnitishshukla7
    Nitish Shukla (@nsnitishshukla7) reported

    @airtelindia @PrimeVideo No solution of this complaint also. Worst service provider

  • BrandonLeeDbson
    Brandon12121997 (@BrandonLeeDbson) reported

    Has anyone having quality issues on Prime video? @PrimeVideo

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • ColleySlimmaz16
    Colley Slimmaz (@ColleySlimmaz16) reported

    @LGUS @mastersmovie @PrimeVideo HELLO, multiple conversations with LG, my fridge is only 2years old, I have a FF E error. Hired a private tech that also works on LG fridge. Found out my fan is faulty, and I need an updated fan. My fridge has not been working for the past 5 days now. All my food is spoilt.

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!! Go go

  • Mister_Mav
    Mister Mav (@Mister_Mav) reported

    @AAW_Anime @PrimeVideo I'm glad they brought back more of the OG dub cast. My trouble is, the English writing for the new dubs is so true to the original, it feels stilted. Doesn't feel as natural as the old Funimation dubs.

  • JoeBusch_
    Joe Busch (@JoeBusch_) reported

    @primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

  • MayorXforever
    Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported

    @adakaboro47 @PrimeVideo @offcampusonpv E nor go work

  • GerrikoIO
    Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reported

    Who knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !

  • 1x_Michelle_x1
    Michelle (@1x_Michelle_x1) reported

    @giris4u @PrimeVideo These are not fans of Tolkien's work. Most of them have probably never read a book in their lives.

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers

  • IntolerantMatt
    BedsWontSaveYou (@IntolerantMatt) reported

    @PrimeVideo The Devils Mouth was garbage. Terrible acting. Story was stolen and changed.

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • TivaFanFics
    TivaFanFics (@TivaFanFics) reported

    @codewithpri @PrimeVideo @amazon are the worst at that!

  • fjordfloki
    floki (@fjordfloki) reported

    @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • Brad_Deuster
    Brad_Deuster (@Brad_Deuster) reported

    Damn…start work at 7…storms around that time..1 coworker starts late because of her kid..I already let my PM that I’m probably going THAT tomorrow Wanna go to bed, but third eye blind is on @VansWarpedTour .@PrimeVideo

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • dudcentral
    ami ☆ (@dudcentral) reported

    @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Aren't you ashamed that your company is producing crap like this? Do you tell your friends that you work for a real network? #SaveStargate