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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Coeur d'Alene Sign in 4 hours ago
Canton Crashing 5 hours ago
Columbus Sign in 5 hours ago
San Francisco Buffering 6 hours ago
Manchester Buffering 6 hours ago
League City Sign in 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan_kovar
    Ryan Kovar (@ryan_kovar) reported

    @PrimeVideo has easily the worst commentary team of any sports broadcast.

  • eajacobs
    Eric Jacobs (@eajacobs) reported

    @PrimeVideo The commentary for this Cavs Pistons game is HORRENDOUS. @Candace_Parker in particularly should never work one of your games again

  • koufax1963
    shawn jones (@koufax1963) reported

    @PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?

  • TarzanDerqa
    Derq (@TarzanDerqa) reported

    @AGutiGarcia @SwampInsider @PrimeVideo Do show us the laws they've broken.

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • AustinTarbox
    Austin Tarbox (@AustinTarbox) reported

    @NBAonPrime @PrimeVideo This video quality is horrible goes in and out feel like I'm watching a box screen in 2004

  • MissMikaFell
    𝐾𝑖𝑎𝑟𝑡𝑦 (@MissMikaFell) reported

    @GoodOmensPrime @PrimeVideo Terribile. I'm so broken. Its all wrong and so empty

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • RbarriWhoDat
    Rob Barrios (@RbarriWhoDat) reported

    @PrimeVideo can’t watch this nba game because the feed has to buffer every 5 seconds.

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Turns out deleting cookies solves the problem for anyone else having the same problem

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • FSquared13
    Fred 🇺🇸 (@FSquared13) reported

    @Rob_Shenanigans @amazon @PrimeVideo So annoying. Peacock is like this too. I like to play a video game or something while I watch the less important games so I use my desktop, quality is consistently terrible with no manual quality adjustment. Unacceptable when I KNOW my desktop with a wired Ethernet connection is faster than my ****** 10 year old Roku on the other side of the house.

  • deewatson_25
    Dee Watson 💰♊️ (@deewatson_25) reported

    Fix this **** @PrimeVideo

  • BarrelAgedDave
    Dave (@BarrelAgedDave) reported

    @PrimeVideo should never have an @NBA game ever again. Their broadcast has been terrible. Everything. Announcing, PbP, editing, replay. You would think a multi billion dollar corporation could do waaaay better.

  • ATCoco2017
    Still thinking (@ATCoco2017) reported

    @jmoney42777 @amazon @PrimeVideo Amazon is the WORST!

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

  • brettolsicw
    . (@brettolsicw) reported

    @Rob_Shenanigans @amazon @PrimeVideo My app stream was awful.

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • originalfuzz
    Ryan (@originalfuzz) reported

    Idk how the person who did Primes UI hasn’t been fired yet, but it’s the worst streaming app layout STILL ever. Great job guys @amazon @PrimeVideo

  • Joeyus63
    Joey (@Joeyus63) reported

    @SportsonPrime @PrimeVideo That looks terrible

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos