Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/14/2026 06:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (28%)

    Sign in (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBuena Park Sign in
United StatesSilverdale Sign in
United StatesPhoenix Playback Issues
United StatesWinchester Sign in
United StatesLas Vegas Sign in
United StatesNeedham Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • aactressuhd ;/ (@aactressuhd) reported

    worst Trailer cut for #Pushpa amazon prime premiere, pls change it and release @PrimeVideo @PrimeVideoIN

  • stonksfinancial Stonks Financial Advisor (@stonksfinancial) reported

    @PrimeVideo you have some of the worst UI I’ve experienced in the last 5 years.

  • Ionian_Blue Ionian Blue (@Ionian_Blue) reported

    @PrimeVideo Customer service says the only way NOT to use my gift card for a movie is to have them lock my gift card for a week. It used to be an option where I could uncheck a box. Now it's automatic or nothing. Please fix this. @amazon

  • camthenorwegian Cam (@camthenorwegian) reported

    @PrimeVideo Love me some quality Lan/Nynaeve scenes, but why must I wait for S2 for more???

  • BusyKerfuffling Kerfuffle (@BusyKerfuffling) reported

    @PrimeVideo Deleted my Prime account and haven’t noticed any difference. Regarding Amazon in general. It’s not the same company it was in the 1990s. The quality and service just isn’t there. You should get back to basics.

  • LatteSoleil Ortensia | Soleil (@LatteSoleil) reported

    @PrimeVideo @InvincibleHQ HELP

  • ulfricslagcloak ✨⚔️ Busty Argonian Maid ⚔️✨ (@ulfricslagcloak) reported

    @PrimeVideo @thewildsonprime Bet this is also how your employees felt when you required them to work through a hurricane and they were crushed to death

  • tazandmurray (((Stable Subgenius))) (@tazandmurray) reported

    @PrimeVideo @ExpanseOnPrime Yet the Fire TV box often acts like it's a broken P.O.S., Amazon clowns

  • penasizcalar Murat Berke Kurt (@penasizcalar) reported

    @PrimeVideo One of the worst scenes.

  • insigpoppycock Nicholas Saunders (@insigpoppycock) reported

    @PrimeVideo is the worst streaming service for the single fact that you can’t turn off auto play on a Smart TV. What the actual ****?

  • joeyg298 Barry_Bones (@joeyg298) reported

    @PrimeVideo @InvincibleHQ Goooooo back to overcharging for movies that are free on other platforms, and fix your search bar then come talk

  • SarahRieder81 Sarah Rieder 🌈🩺🩺 (@SarahRieder81) reported

    @Olivia_Loch @PrimeVideo Ugh it was terrible….my heart hurt

  • JohnnyGAcoustic Johnny G (@JohnnyGAcoustic) reported

    @PrimeVideo I need help connecting a channel to my Prime account, how can I do this. The website is not helpful at all.

  • sheilae3000 SheilaE3000 (@sheilae3000) reported

    @AmazonHelp You have all the info in my tweet. Have @AcornTV or @PrimeVideo fix it.

  • SeafoamTabby Tabby (@SeafoamTabby) reported

    @dematar @PrimeVideo They mentioned they couldn't do Caemlyn because budget restrictions. They wanted to build good sets which meant fewer sets so they wouldn't have to compromise on quality. They're gonna have Caemlyn in season 2 - that's confirmed - and I look forward to it :).

  • frid_barnabas Barnabas Frid (@frid_barnabas) reported

    @PrimeVideo Dallas looks just terrible. It’s grainy and blurry and it’s not my internet. The commercials look great however

  • Jennifermacdo12 ♥Jennii♥ (@Jennifermacdo12) reported

    @hayu_uk It's not on @PrimeVideo yet again another day another issue. Can someone please escalate this as an ongoing complaint

  • kennyhotz Kenny Hotz (@kennyhotz) reported

    @KHawtz @PrimeVideo Ya that's totally how things work

  • dcbittle don bittle (@dcbittle) reported

    @PrimeVideo Henry Blake's helicopter crash on MASH.

  • SBluebond Scott D. Bluebond (@SBluebond) reported

    @PrimeVideo can someone DM me about a problem I am having with closed captioning your content on my Sony TV?

  • Naresh81322108 Naresh (@Naresh81322108) reported

    1. Why can't we release the movie through OTT with ticket? 2. Why can't we release with multiple OTT providers with ticket? 3. Why can't we issue the ticket in advance up to 10 days? after 10 days it will be available with out ticket(OTT Users). @netflix @PrimeVideo @PrimeVideoIN

  • AllHeartandHome Robin (@AllHeartandHome) reported

    @gtsrambling @PrimeVideo Terrible casting

  • xRonin1123x Tyler King (@xRonin1123x) reported

    @PrimeVideo @TheWheelOfTime Best part of the season was canceling Prime do I didn't have to watch any more of Rafe's terrible fan fic.

  • katekat109 Katie Kennedy (@katekat109) reported

    I really WANT to like @paramountplus... But it buffers WAY too much. Don't have the problem with @PrimeVideo or @netflix #notmyinternetconnection #alsocommercialsstink #NCISBingewatch

  • priscilla_nurse Democracies only exist if people vote. (@priscilla_nurse) reported

    @MithrandirMaia @PrimeVideo The worst is when sitcom couples have a baby in the 4th season to try to bring back viewers.

  • iphammond Ian Hammond (@iphammond) reported

    @PrimeVideo I'm still trying to access my account but can't pass two step verification as I have moved country and don't have my old phone number. Trying to call number to call from overseas but still not working

  • brozeksales Doug BoBo Brozek (@brozeksales) reported

    @PrimeVideo MASH, news of Radar dying in a plane crash on his way home.

  • Dubbster Nick/RumBleYou ❤️ (@Dubbster) reported

    @disneyplus why the f can't i connect to your services with all of my three devices? (Error 42). They're in the same gigabit wifi and connect with no problems to @netflix @PrimeVideo etc.

  • AudreyManaster2 Audrey Manasterski🇨🇦😷 (@AudreyManaster2) reported

    @PrimeVideo @thewildsonprime It’s just another year, that you have to deal with the same issues.

  • Guardian_Elite Guardian_Elite (@Guardian_Elite) reported

    @PrimeVideo TERRIBLE👎