Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (29%)
• Buffering (28%)
• Crashing (22%)
• Sign in (17%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Buffering	1 day ago
Yuma	Sign in	2 days ago
Gaillac	Sign in	2 days ago
London	Playback Issues	4 days ago
Hudson	Playback Issues	5 days ago
Mortagne-sur-Gironde	Buffering	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendi ✡️ (@AlienHunter888) reported 4 minutes ago

  @PrimeVideo Fix this. #SaveStargate

• 
  Vatsal Bajpai (@vatsalbajpai_) reported 5 minutes ago

  PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

• 
  Imran (@imranbash) reported 6 minutes ago

  @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

• 
  BasementDwellingNerd (@Basementdwelli2) reported 12 minutes ago

  @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

• 
  Justin Pone (@JustinPone) reported 14 minutes ago

  @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

• 
  🧸 (@bedchemstanx) reported 17 minutes ago

  This is the worst idea ever @PrimeVideo better not do this with season 2 this is why every show that has a season 2 show always sucks so much when it’s released weekly like do people lack the ability to watch 8 episodes in the one day or over 3 days

• 
  Sue (@worldsmyoyester) reported 18 minutes ago

  @bhatnaturally 1 point is so many adds Other is timing of the adds Mid sentence adds Mid action scene adds Then the super high volume of the adds vs the dialogue n actual content At least fix something @PrimeVideo @JioHotstar

• 
  TheElectricBear (@TheElectricBea2) reported 20 minutes ago

  @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

• 
  Patriots Pray (@coolcarolinian) reported 21 minutes ago

  @Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!

• 
  Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported 22 minutes ago

  @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

• 
  iNocturne (@iNocturne) reported 24 minutes ago

  @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

• 
  RobertBruce (@TheBruceCosplay) reported 24 minutes ago

  @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

• 
  Ginger (GWhite) (@gscheet) reported 26 minutes ago

  You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

• 
  ari✨|catch me in Canada (@arisighting) reported 27 minutes ago

  Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

• 
  CowboysForever (@CowboysLive2023) reported 29 minutes ago

  @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

• 
  DestinyCaptain - Human of Earth (@DestinyCaptain) reported 32 minutes ago

  @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

• 
  Anthony AC Chacon (@rowingcoachac) reported 33 minutes ago

  @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

• 
  MasterMadman (@MasterMadman1er) reported 38 minutes ago

  @PrimeVideo Good luck @AmazonMGMStudio getting back control over your posts, unless you #SaveStargate from Blair Fetter’s worst move ever… Good luck!

• 
  MasterMadman (@MasterMadman1er) reported 39 minutes ago

  @PrimeVideo @AmazonMGMStudio My heart is broken and it’s Your Fault. #SaveStargate

• 
  🇺🇦 Srud 🇺🇦 (@mbhnyc) reported 40 minutes ago

  @AmazonMGMStudio @PrimeVideo Grace would DEFINITELY be a Stargate fan. And don’t you dare reboot - it’s a terrible idea.

• 
  Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported 44 minutes ago

  @PrimeVideo You should fix your mistake and #SaveStargate

• 
  Rajendra Shah (@Rajendra111954) reported 46 minutes ago

  @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

• 
  Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported 54 minutes ago

  @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

• 
  The Melamine Rabbit (@Melamine_Rabbit) reported 56 minutes ago

  @SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate

• 
  storyhopper (@storyhopper2) reported 59 minutes ago

  That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

• 
  Susan Weir (@sooz_1_3) reported 59 minutes ago

  @PrimeVideo You can fix it by making Martin Gero’s Stargate #saveStargate

• 
  SD (@__47sd) reported 60 minutes ago

  @PrimeVideo your UFC replay is ******* awful, cuts off at the start of round 4. What a ******* **** show

• 
  William the Conqueror (@BillConquered) reported 60 minutes ago

  @PrimeVideo Fix your decision to cancel Gero's Stargate, you twits.

• 
  Shane Smith (@shanesmithau) reported 1 hour ago

  @PrimeVideo Stargate is also calling! Amazon made a huge financial misstep here. It's not too late to fix it! #SaveStargate

• 
  Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported 1 hour ago

  @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?