Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Crashing (21%)
- Sign in (19%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City
|
Sign in | 3 hours ago |
 Fort Collins
|
Crashing | 6 hours ago |
|
Dallas
|
Video Quality | 9 hours ago |
|
Pearl River
|
Playback Issues | 10 hours ago |
|
Orlando
|
Playback Issues | 11 hours ago |
 Rossland
|
Crashing | 12 hours ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tyle Llomas (@TyleLlomas) reportedThis is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA
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Blu. (@ktk8956) reported@mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.
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Sanna865 (@sanna865) reportedDid something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo
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james (@jay_dubs92) reportedthis is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.
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christian cheetham (@ccheetham83) reported@NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.
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Rajat Aggarwal (@rajatagg1998) reported@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
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Nagesh (@Nagteja7) reported@puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..
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𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported@PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys
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deepak parmar (@Dearer181Deepak) reported@Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work
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Arnie Ramirez (@arnieponceplace) reported@PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.
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Maximillion (@bubbytheboxer) reported@PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.
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🍊 clementine (rotten) (@whimsy_pea) reported@aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it
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Marcus zuckaberg ✡️ (@pooflikemagic44) reported@PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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carla ⁴⁴ (@awndaddy) reported@AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok
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Todd Beavis IV (@titamarus69) reported@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.
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Deven (@DevenLowry00) reported@PrimeVideo fix the cavs stream
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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angel (@lustfund) reported@FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.
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Mark Torres (@MarkTor44852906) reported@PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers
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Fanify (@Fanify1) reportedHey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.
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TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
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💤🅱️ (@ZB11__) reported@SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol
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Eric (@EB21122) reportedWhy won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????
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Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service to prime members
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Van “Van” South (@VanSouth_brasil) reported@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
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Revenge of the Quack (@OfWonk) reported@PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦
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Jasmine Patrice (@Shesahoopsgirly) reported@PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs
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Momo Kodopolis (@MomoKodopolis) reported@PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.
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Travel Addict NFT (@traveladdictnft) reported@intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.