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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 5: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Chhindwāra Buffering 1 day ago
Stoke-on-Trent Playback Issues 2 days ago
Brussels Video Quality 4 days ago
Berlin Buffering 5 days ago
Renningen Playback Issues 5 days ago
Reading Playback Issues 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EEmpireSports
    Evil Empire Sports (@EEmpireSports) reported

    Trent stinks. You know what else stinks? @PrimeVideo not showing Yankees available while on vacation in Italy. #MLB and TV licensing something that the upcoming work stoppage should provide an opportunity to finally get right in your history.

  • ChelleB36
    Michelle Barrett (@ChelleB36) reported

    @PrimeVideo I have @AMC_TV (plus) subscription and started watching chum yesterday, now it's show as available to rent/buy under #AMC+ this is an ongoing issue with prime subscriptions and movies asking you to rent that are free on those services - ex. paramount+ guns up

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • Noise_Frequency
    NOISE FREQUENCY (@Noise_Frequency) reported

    @CineMattSWE @PrimeVideo That's because Amazon also kills kids. They give the IOF cloud servers to target Palestinians.

  • Take_Niggasaki
    Takeshi Niggasaki (@Take_Niggasaki) reported

    @PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.

  • Maulcun
    Maulcun (@Maulcun) reported

    @PrimeVideo The lighting, all the visuals, the tone, everything looks like movie quality.

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @Ermandgard Instead of fixing anything @PrimeVideo decided it’s better to just pull all the Stargate movies! New fans isn’t the “fix” you think it will be @AmazonMGMStudio !! It’s time to #SaveStargate and #FireFetter

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • GerrikoIO
    Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reported

    Who knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • TivaFanFics
    TivaFanFics (@TivaFanFics) reported

    @codewithpri @PrimeVideo @amazon are the worst at that!

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • byunnbaek06
    rania ☽̶☾ ²⁷ (@byunnbaek06) reported

    YOUTUBE famplan 1 bulan : 10.500 indplan 1 bulan : 17.500 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU NETFLIX CANVA DISNEY WETV PRIMEVIDEO CAPCUT SPOTIFY YOUTUBE VIDIO GPT GEMINI #zonauang #zonajajan #zonabu

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • JoelCorbin89
    Joel Corbin (@JoelCorbin89) reported

    @Kimberl75663012 @ReacherOnPrime @PrimeVideo Yep, it is a shame. I can’t stand when people do that. It’s awful

  • S4veTheSh0w
    #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported

    The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • _JAW1973_
    Leon Krekels (@_JAW1973_) reported

    @primemovies The worst Use of Silence is @AmazonMGMStudio and @PrimeVideo ignoring a Giant Fanbase for almost 2 Months, Thought You were better than that #SaveStargate

  • chrislandroche
    mr. chris landroche (@chrislandroche) reported

    @PopX @PrimeVideo looks worst then , the last movie

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

  • ciscoforshort
    Cisco ✨ (@ciscoforshort) reported

    @HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!

  • Michael24521649
    Michael Patrick (@Michael24521649) reported

    @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?

  • Tier1CreativeAG
    Tier 1 Creative Agency (@Tier1CreativeAG) reported

    @tgdesrosier @PrimeVideo better fire that hateful, anti-American TERRIBLE actor. He is so stiff & has a very narrow range in his "acting". Season 1 not bad but Season 2 was so poorly acted, written, and executed.

  • MncwabeSneh
    Sneh Mncwabe (@MncwabeSneh) reported

    @socraptorsrugby @PrimeVideo @RugbyPass I thought there was a problem with my TV.😭

  • danni_meddin
    martin carter (@danni_meddin) reported

    I literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.

  • thebluechihuah1
    the.real.uxn.life (@thebluechihuah1) reported

    @Jules5RunCO @PrimeVideo I agree with you 💯 but the guy is bipolar. He's talked about his me talking health issues many times

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!