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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Changé Playback Issues 6 hours ago
Ciudad Jardín Playback Issues 21 hours ago
Brisbane Crashing 4 days ago
Montigny-lès-Cormeilles Sign in 4 days ago
Reading Playback Issues 5 days ago
Fréjus Crashing 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @AmazonMGMStudio @PrimeVideo Choosing to ignore Stargate fans is the worst possible business decision I've ever seen someone make voluntarily #SaveStargate

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • wennyxz
    wenny (@wennyxz) reported

    @PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • monetfun
    Rachel 🏳️‍🌈 (@monetfun) reported

    @hanwaddingham @PrimeVideo That is my plan when I get home from work

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • byunnbaek06
    rania ☽̶☾ ²⁷ (@byunnbaek06) reported

    YOUTUBE famplan 1 bulan : 10.000 indplan 1 bulan : 15.000 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU CANVA NETFLIX PRIMEVIDEO NETFLIX SPOTIFY DISNEY #zonauang #zonajajan #zonabu

  • acardnal
    acardnal (@acardnal) reported

    @AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!

  • SGOffworld
    Stargate Offworld (@SGOffworld) reported

    Martin Gero had a vision for Stargate. Two years of work on a new series. Amazon pulled the plug. We want this project saved. @AmazonMgmStudio @Primevideo #SaveStargate

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • Wade_Hampton_V
    Wade (@Wade_Hampton_V) reported

    @FloWrestling @PrimeVideo Love you guys but I tried the Flo app on Roku and it’s awful.

  • fanvestments
    Matt Fanning (@fanvestments) reported

    Don’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • KFrenchy5
    Kerry French (@KFrenchy5) reported

    @AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • erix_ruiz
    Erix Ruiz (@erix_ruiz) reported

    @RingsOfPowerEra @PrimeVideo That's a terrible schedule. It seems they don't want to be reasonable.

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • kaffieann
    Kathy (@kaffieann) reported

    @pozvibes4u @PrimeVideo It's a real irritating issue for me especially when it's a movie from years ago. They are gouging and taking advantage. @PrimeVideo you are the worse.

  • SaintKhalil
    SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported

    @PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea

  • JoelCorbin89
    Joel Corbin (@JoelCorbin89) reported

    @Kimberl75663012 @ReacherOnPrime @PrimeVideo Yep, it is a shame. I can’t stand when people do that. It’s awful

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • MFHounDOOM
    Kylo Femme (@MFHounDOOM) reported

    @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @crazynumericals @PrimeVideo you’d be surprised with how long it takes some people to realize somethings going on if its only circulating on twitter. this is up for two reasons, 1. in hopes for ccs to see and notify esch other, and 2. for people on twitter to see that this is stolen work

  • SandyLender
    Sandy Lender (@SandyLender) reported

    @AmazonMGMStudio The moment I've been waiting for is the one where someone at @AmazonMGMStudio @PrimeVideo steps up to a microphone and says, "We apologize for the recent error, but we're reinstating the wildly popular Stargate IP with its broad audience." #SaveStargate

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • Landon1451056
    Landon (@Landon1451056) reported

    @A_S12 @PrimeVideo @NASCAR Prime will fix the sport

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?