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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Playback Issues (29%)
  • 28% Buffering (28%)
  • 22% Sign in (22%)
  • 17% Crashing (17%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Pornic Crashing 20 minutes ago
Mozac Buffering 18 hours ago
Salem Buffering 2 days ago
Sydney Sign in 4 days ago
Perth Video Quality 4 days ago
Paris Video Quality 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • essayhughes
    S. A. Hughes (@essayhughes) reported

    Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

  • NancyRo96447533
    Nancy Roberts (@NancyRo96447533) reported

    @KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

  • MasterG00g00
    CrimeMasterGoGoo (@MasterG00g00) reported

    How can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos

  • Supreme____Beef
    That Goddamned Finkelstein **** Kid (@Supreme____Beef) reported

    @crogers_htown @PrimeVideo It’s awful. You’re not missing anything.

  • vapor_dosh
    ドッシュ (@vapor_dosh) reported

    @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

  • himagna_mallik
    Himagna Mallik (@himagna_mallik) reported

    I am facing a Problem video watching any content in @PrimeVideo it has Dynamic Lighting in Video player which I hate there should have some option to turn off like youtube. @PrimeVideoIN Developers kindly fix this please.

  • omegaV_R
    Omega (@omegaV_R) reported

    @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

  • Eragor54932272
    Eragor26 (@Eragor54932272) reported

    @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Help please @AmazonHelp

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • sntimm19
    NickT (@sntimm19) reported

    @mnwild @PrimeVideo Awful decision.

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription

  • ShalnevaE
    Elena Shalneva (@ShalnevaE) reported

    @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Help please @AmazonHelp

  • mehdi07680662
    DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported

    @Stargate_SG14 @PrimeVideo The worst 🥲

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • ayurovedic
    Ayurovedic (@ayurovedic) reported

    @JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo How does she get hired as an actor, worst acting ever

  • ReuxReux1209
    Rosemary Barrett (@ReuxReux1209) reported

    @PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.

  • hentai_surprise
    Samiel the Infamous (@hentai_surprise) reported

    Recently, I finally got around to reading all 144 issues of Invincible. This is notable for two reasons. One, I rarely read comics at all anymore, and two, the @PrimeVideo animated series is only about halfway through the main plot to date. Without spoiling it, especially since the show has made a number of departures and changes to the source material, the ending was kinda lackluster. Once certain revelations on the moon transpire, it's fairly obvious where Mark Grayson and Co. are headed eventually. I appreciated the Six Feet Under-style attempt to mitigate it, but it's still pretty underwhelming. This is not good in a series that prioritizes shock value and unexpected revelations. Also, I kinda hate Eve. That said, I'm not really looking forward to continuing the show. I just don't see @PrimeVideo doing it better, and it wasn't great to begin with. If you like it, I hope you continue to enjoy it. I'm gonna watch something else.

  • mark_larso21217
    Mark Larson (@mark_larso21217) reported

    @AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate

  • MimiMiercoles_3
    THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported

    @PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show

  • jonathanplumb
    Jonathan Plumb — Spokane Valley (@jonathanplumb) reported

    Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

  • Allen_m
    Allen Matthews (@Allen_m) reported

    @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible