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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 16: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Huntingdon Playback Issues 24 hours ago
Dallas Sign in 2 days ago
Paris Crashing 2 days ago
Wigan Playback Issues 2 days ago
Ridgeway Video Quality 2 days ago
Fareham Playback Issues 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    One more thing @AmazonMGMStudio and @PrimeVideo . Stargate fans have long memories. If you think you will succeed if you just wait a few years and then come out with a hard reboot then you're in for an unpleasant surprise. A "they'll watch whatever we put in front of them" approach won't work. We need Gero's gate. #SaveStargate

  • berony27
    Berony (@berony27) reported

    @PrimeVideo This is terrible. Save Stargate. #SaveStargate

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.

  • NotRichard
    NotRichard (@NotRichard) reported

    @skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • Ajinalta
    AJinAlta (@Ajinalta) reported

    Well it’s sad @PrimeVideo has messed up their apps and no longer play the next episode in a tv series but some random show no one wants to watch when they are binge watching a show. Please fix this Prime it affects Apple and Roku devices for sure.

  • Lubichubi
    Rob Frederick (@Lubichubi) reported

    @PrimeVideo Yes...cancellinf #Stargate was your fault...but you now have a chance to fix it...

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo The only problem was they were several thousand years in the future. So Sam and Rodney need Eli and Rush to help them figure a way to take all that tech, their new ship and the Destiny back in time so they can use the gate to go home or resupply.

  • SusanGardiner19
    Dᐰniel Distraction 😎🤓☕ (@SusanGardiner19) reported

    @PrimeVideo Fix #SaveStargate while you're at it @AmazonMGMStudio

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • lmrj07
    Zebra-gᐰte (@lmrj07) reported

    @PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • JustinPone
    Justin Pone (@JustinPone) reported

    @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

  • tryonqc
    Pier-Olivier (@tryonqc) reported

    @AmazonMGMStudio sadly no stargate announcement so I guess you ask us to cancel? #savestargate At least put the old content in HD quality on primevideo if you want any hope

  • felipe_gazoni
    Gazoni_F (@felipe_gazoni) reported

    @BlazeBinges Guys, let's make @PrimeVideo life miserable by continuing "Code Lyoko Overpowered" because Netflix only knows how to cancel things. This universe deserves a continuation and to have the other characters. Please help me.

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • DrummerTravis50
    Drummer Travis 🥁🤺🛠👋🏾 (@DrummerTravis50) reported

    @PrimeVideo All the #Stargatesg1 fans need to on board here to get Amazon to bring back Stargate instead of dropping the work that's already been invested. Bring back Stargate!!!

  • Charles40037125
    688vet (@Charles40037125) reported

    @Jack2LOneill @PrimeVideo It has to be the real stargate not some rings of power type garbage. Problem is they only want to make the garbage to push their agenda.

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @schaubee @PrimeVideo Sure have (Chinatown, the big heat, Maltese falcon). In my opinion, as I stipulated, Cage's acting was terrible.

  • NeoAeia
    NeoPass - Your Gaming Portal! (@NeoAeia) reported

    And neither is our passion for Stargate. Still waiting for you to fix that. @AmazonMGMStudio @PrimeVideo

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • AlphaRichard
    R (@AlphaRichard) reported

    @nerd_cookies @AmazonMGMStudio @PrimeVideo As a Gate fan, you lot are embarrassing. Looking backwards like this, all the time. It's like none of you have ever paid attention to TV, or work in it. Michael.

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!

  • WyattJohnMusic
    Wyatt John (@WyattJohnMusic) reported

    @nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.

  • spudhawg
    Will, politically homeless once again (@spudhawg) reported

    @PrimeVideo I’d much rather have Stargate. That’s a quality franchise people actually like.