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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Crashing | |
 Buena Park |
Playback Issues | |
| Big Lake |
Sign in | |
 Sunderland |
Playback Issues | |
| Bluffton |
Playback Issues | |
 Aulnay-sous-Bois |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Allen
(@AmberA345) reported
@Krix08Rix @amazon @PrimeVideo My quality improved drastically once I exited the app and returned.
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B.A.D.
(@TarHeel_Kid704) reported
@ValenciaCCT I have an Apple TV and have absolutely no streaming issues when I stream live games on ESPN+ & YouTube Tv but this game on @PrimeVideo is terrible!! I know it’s not my internet either
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DAMGÅR
(@NorthlandTim) reported
Herbstreit is awful. Please fire him @PrimeVideo
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Z-Teezy
(@Skyesshadow) reported
What is up with Amazon Prime Video? Come on man! Fix y'all stuff! Can't even watch the game cause voices don't line up with the plays and its all fuzzy! Come on #NFL and #PrimeVideo !
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Kelly
(@Kelly_MY82) reported
@PrimeVideo I had to dust off my twitter to come complain about your terrible quality. Shame on @NFL for allowing this
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Cremil
(@Kilted_Cremil) reported
@psilynt @LOTRonPrime @PrimeVideo No the issues really is the complexity of rigging aloft a light wind would turn it into a tangled mess. Also the weight of additional spars the masts need to be much bigger to hold it aloft.
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Jason Allen
(@jdallen82) reported
@PrimeVideo can you fix your stream already?
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Hard Pill to Swallow
(@41RhymeStones) reported
@NFL Oh so not only do we have to pay for @PrimeVideo and the bad quality, but in order to watch the game we have to purchase NFL+, while you show an older game on @nflnetwork, the station you showed TNF games on for the last 2 years. Wow! ******** and greedy move yall.
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Terminate and Stay Resident
(@TermStayRes) reported
I stream pretty much everything and I have a 1gb fibre connection. Fubo, Hulu, Disney+. This Tuesday night football game exclusively on @PrimeVideo is by far the worst quality stream I’ve ever seen. This is CGA quality image on a 4k tv.
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Laquetuph
(@Laquetuph) reported
@sammycoverz @JeffBezos Go ahead, cancel it. Then watch it for free on Twitch like the rest of us. It's on a channel called "PrimeVideo" and its free. Quality isn't bad as long as your internet isn't terrible.
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Crystal
(@100CrystalClear) reported
@nfl @PrimeVideo I have MAJOR issues with the #ThursdayNightFootball broadcast. First, the rewind and fast-forward capabilities are EXTREMELY limited- as in, only a few minutes available either way. Second, there's no way to record the game if, say, I have to work that evening.
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The Honesty Broker
(@ryanculver) reported
@PrimeVideo get your **** together on the stream quality. Unthinkable you’d roll out another horrible quality video stream after your well publicized issues last week. Yikes
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Edenfield
(@EdenfieldJax) reported
@PrimeVideo get your **** together. Streaming quality for TNF is worse than last week!
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Nathan
(@nberrian619) reported
Anyone else having trouble watching Thursday night football? I’m using a fire stick and watching on prime. Shouldn’t be an issue. But all it does it freeze up the video and I have to exit and restart ever 2-3 minutes. @PrimeVideo and @amazonfiretv about to lose a viewer.
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Andrew Robert
(@armiller33) reported
@PrimeVideo is seriously the worst streaming service for football. Dreading watching football on this all season.
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Brandoooo
(@BFUCKINGY) reported
@NFL @PrimeVideo I found a solution use the Twitch app and cast it to your tv no problems
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PFTPMPosse 🇺🇦
(@PFTPMPosse) reported
Come on @PrimeVideo & @NFLonPrime—fix this horrible & worst-in-class REW/FWD feature for #TNF (or lack there of tbh)! Its pathetically bad! #PFTPMPosse
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Jay Williams
(@kcgreen18) reported
@PrimeVideo @NFL This choppy video experience is bad. Two weeks in a row with issues. Please figure it out.
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Dan Compton
(@dcompton1962) reported
It’s very hard to watch a football game when it is pausing to stream every few minutes. Anyone else have this problem? I might have to skip Thursday Night football the rest of the year. #PrimeVideo #NFL #NFLTwitter
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PatrickM1007
(@PatrickM1007) reported
@PrimeVideo @NFLonPrime the quality of this stream is terrible. To make this exclusive on a choppy service is a poor decision
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YogaMilf1- 32k
(@YogaMilf1) reported
@lykstra @JeffBezos @PrimeVideo It’s TERRIBLE
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Old time Chiefs Fan and a left leaning Independent
(@Manmythlegendtt) reported
@LanceTHESPOKEN @PrimeVideo Yeah mine is amazing. No issues. It has to be an internet company issue. I'd guess maybe reboot ? Hope it comes in better for ya.
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Nico
(@THEnicwebster) reported
Wow @PrimeVideo #ThursdayNightFootball coverage is awful. Blurry af! The words are ahead of the picture so you hear what happens from the announcer before you see it. Amateur hour. I cant watch this anymore. 👎🏻👎🏻👎🏻
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Brian Wood
(@Bwoody123) reported
@NFL The digital feed on @PrimeVideo is terrible. Need to fix it!!!
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Brooks Lee
(@Badlee1122) reported
@PrimeVideo please fix your very awful picture quality on your nfl football streams. Week after week it's been bad. Not everyone has this issue, but you have enough complaints. It's not my internet it's not my tv it's you. Please fix!
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Malachi Martin
(@bigmalie) reported
@PrimeVideo this stream quality for the Thursday night football games is atrocious.
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Jay Stokes
(@jayhosaphat) reported
@PrimeVideo Good Evening !! I have tried to watch the NFL the last two Thursdays and there has been “buffering”/delay issues. Not sure if others are having this. I switch to @YouTubeTV and no problems. So I don’t think it is my internet feed. Anyway passing feedback along. @NFL
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Leg0
(@Leg0pc) reported
@Not_Al_Secord @dabearsblog @PrimeVideo Yea, I have fiber with 750mb down. It isn't the internet. It's their cheap terrible routing.
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DarrenIronLion
(@DJSBurgh) reported
Please get The NFL off @PrimeVideo This is abysmal. Awful streaming
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GenX
(@GenXzeroX) reported
@DJSBurgh @PrimeVideo What’s the problem?