Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/27/2026 08:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustriaVienna Video Quality
United StatesKillen Sign in
United StatesQueens Playback Issues
United KingdomBelfast Playback Issues
United KingdomSwadlincote Buffering
United StatesBirmingham Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • frankbullshitt John Healy (@frankbullshitt) reported

    @primevideouk Absolute shame on @PrimeVideo for this godawful awful opportunistic tripe. Trying to wring the last few fear coins from a global pandemic is a truly disgusting look for you guys. But good luck with that. It'll probably work.

  • crackedfingerss lee jordan (@crackedfingerss) reported

    Is it just me, or does @PrimeVideo have the worst user interface known to mankind?

  • veer_sorrykar Veer Sorrykar (@veer_sorrykar) reported

    @deepakisf @PrimeVideo @aliabbaszafar Someone who watches a webseries online and rants about it online is doing useful work. Hmmm..2 Rs Bhakts in action.

  • Jscott1145 James Scott (@Jscott1145) reported

    @PrimeVideo Truly bummed already called support no help. @AmazonHelp New channel AMC+ (just added) Kindle tablet S# B0C9-1001-3094-07XW SO Version l: 8.5.1 No AMC+ movies will play all other channels and movies work.

  • christyodoule eh-veeee (@christyodoule) reported

    Update: we had to add it to our watchlist from the iPhone app and then go on the tv app and find it that way. So backwards. @PrimeVideo fix your interface.

  • jotatx IMPEACHMENT JÁ!!! (@jotatx) reported

    @PrimeVideo @ReginaKing it is appalling that she is under a million followers. lets try to fix that.

  • voaboy Voa Moleque💸 (@voaboy) reported

    @BleacherReport @PrimeVideo The hornets is a problems, they going stay a problem for a very long time

  • anewej E.J. (@anewej) reported

    @PrimeVideo @ReginaKing @ONIMfilm How does this work?

  • Hrishi4uonly Hrishikesh Mahapatra 🇮🇳 (@Hrishi4uonly) reported

    @mvmeet @vinaya_pai Dear @PrimeVideo put the series down and stay away from hurting hindu faith and sentiments. Mere disclaimer is not going to help, why you are joining hands in maligning our culture and belief???

  • trailkat Suzan Morris (@trailkat) reported

    @vinegardog1 @farscape @PrimeVideo I believe that was a major oversight tbh. It fits well with her Season 1 arc. It's a radical departure from before TOBM. She abandons her path because of Maldis. Later Tahleen mind frells her. When she thinks John and D'argo have died she's almost completely broken emotionally.

  • mycology306 Mike Bissonnette 🎙🦬🥅 (@mycology306) reported

    @gerrydee @PrimeVideo They obviously don’t want their service to crash.

  • CraigGropp Craig Gropp (@CraigGropp) reported from St. Marys, Ontario

    @headandtheheart @PrimeVideo @amazonmusic The vinyl is unavailable? Sold out already? HELP!!!!

  • zedcreative THE YEAR OF THE WRITER. (@zedcreative) reported

    @PrimeVideo @ReginaKing I like the quality of content Amazon Prime is putting out.. Keep it up.

  • FURRYWEREWOLF18 🐺DARKLIGHT THE WEREWOLF (@FURRYWEREWOLF18) reported

    Correction I forgot to put @PrimeVideo doesn't deserve it just wanted to make that out sry for the error

  • PopMythology PopMythology (@PopMythology) reported

    @ReginaKing @PrimeVideo Excited to watch this tonight after work!

  • ochostrike Rich #WearAMaskSaveALife (@ochostrike) reported

    I thought @PrimeVideo had abysmal UI but somehow @AppleTV is a million times worse. Why doesn't anything "just work" anymore?

  • WhitStillman Whit Stillman (@WhitStillman) reported

    @Brahmski @PrimeVideo Stupid role + terrible perf. Last word.

  • Swiingin Sensei (@Swiingin) reported

    @PrimeVideo I can't watch House in Colombia? Fix it

  • Mari_Sossa1015 Sossa (@Mari_Sossa1015) reported

    @PrimeVideo why am i getting an error saying maximum streaming allowed on devices and I only have 1 device streaming. I’ve already checked my device settings on my profile.

  • Pradeep41485190 Pradeep Kumar (@Pradeep41485190) reported

    @PrimeVideo Saw Tandav. Plot is good but mixing of unnecessary stories like VNU etc makes this web series boring. Worst miss match is Mr Grover. He is known as comedian not villain.

  • BetsyDeBottis PensfaninCapscountry (@BetsyDeBottis) reported

    @trutriciahelfer @PrimeVideo @AmazonStudios Just add an extra day at the end!! Our date stamper at work said December 35th at one point so January 32nd won’t be a problem!

  • Motherpriestess 🇺🇸USS Wasp cv-7🇺🇸 (@Motherpriestess) reported

    @otteritup @PrimeVideo @ReginaKing you want to help in my poisoning?

  • INFONE4 infone.in (@INFONE4) reported

    I hope movies like #KGFChapter2,#RRR and other upcoming PAN India Movies should be released/owned by @NetflixIndia in all Languages...and I don't want to @PrimeVideoIN to buy this movies because of the Audio & Video quality and App UI sucks in @PrimeVideo ...

  • Blazzin_Bob BlazzinBob (@Blazzin_Bob) reported

    Yo... @disneyplus can you teach me how to change my settings to not auto play new episodes? I have that setting changed for @netflix and for @PrimeVideo. BUT ...can't seem to find that anywhere in your options. Please Fix...

  • antonmarie280 marie antoniette (@antonmarie280) reported

    @PrimeVideo @ReginaKing @ONIMfilm different streaming service. You can help up by saving the perfectionists. A bunch of people obviously want it and we’re doing everything we can to save it. Please help us. #SaveThePerfectionists

  • otteritup Nathan Domaszek (@otteritup) reported

    @Motherpriestess @PrimeVideo @ReginaKing Need help?

  • FallingxShadow Falling-Shadow (@FallingxShadow) reported

    I don’t understand how @amazon’s @PrimeVideo has so many “Something went wrong” errors on Smart TV’s. Get it together guys.

  • Mtl_Dominic Dominic 🏳️‍🌈 (@Mtl_Dominic) reported

    @AmazonHelp @PrimeVideo Hi. Fire Stick. Prime Video Canada. I subscribe to the Britbox channel. For any show, whenever I select "Seasons & Episodes", I get error 9912. Thanks for your help.

  • TA_Morris Tony (Silverback King) Morris (@TA_Morris) reported from DeSoto, Texas

    @karenhunter @PrimeVideo Amazon prime is producing quality content!

  • beachyby barbara yarosz 🏡 (@beachyby) reported

    @PrimeVideo @ReginaKing What an eye opener for a woman who as a teen lived through years. I can’t believe what I didn’t know! The different perspectives on the issues were stunning to me. I had a flat view of Sam, Malcolm, Mohammad, and Jim before I watched the movie. No longer!!!