Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ogden |
Playback Issues | |
| Denver |
Buffering | |
| Boise |
Sign in | |
 Barcelona |
Buffering | |
 Dagenham |
Sign in | |
| Marrero |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Poirier
(@Mikey_Poirier) reported
@PrimeVideo Why are the videos all of a sudden only being marked down .80 cents, $1, etc? There used to be daily deals of 50% off or more that put them in your 9.99, 7.99, or 4.99 daily deals. This new plan is terrible
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devat chhuchhar
(@ChhuchharDev) reported
@amazon @PrimeVideo @AmazonStudios please help me i order amzon and product not received i shopping amzon in 2016 but not any order problem and not me any order returned but 1st time problem my order and amzon is very despondent me very bad experience i am not happy forum your side your service is worst
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Eyesack Is Hopeless
(@ID820051) reported
@PrimeVideo @InvincibleHQ Omni-man has issues
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Dr.Aditee
(@aditinfinite) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion I liked this show but the pace is way slower than Project Runway. I hate the part where they make the designers grovel one last time and then say “I have not changed my mind”. How awful. Oh and Esther should have won.
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Maximilian Curious
(@Maxthinksaloud) reported
Hey @PrimeVideo can you please stop showing ads? I've paid for the subscription to not have to see any ads. They are kind of annoying. Also, videos take ages to load. Error 7107 (I hope I've written the number correctly)
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Ideas From Aether
(@checksfrmElon) reported
@BBCWorld @PrimeVideo I would almost consider extending my Prime if you got Nic Cage back and did the Tiger King show... otherwise I'm tired of receiving stuff from China that doesn't work on arrival.
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MadMaudlin
(@herdirtytoes) reported
@PrimeVideo 1/2 Having enjoyed the Outlander books, I watched the first series, but I am jarred by errors on your series page that appears on my smart TV. S1E3: the written description is for S1E7. (It’s repeated for E7) S1E9&10 picture both belong to E9. From here on, ...cont
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rabi
(@shayan262050) reported
@Kiranma70768065 @PrimeVideoIN @PrimeVideo Please help me to find this scammer.
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NatashaHardy
(@natashahardy91) reported
@AmazonUK @PrimeVideo who on Earth made the awful decision to scrap @JeremyClarkson Clarkson’s Farm after the 1st series?! Bring it back! It’s TV gold!!
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Cuddle Bear
(@CuddleB74478239) reported
@PrimeVideo @InvincibleHQ Oh my gosh, i just realized you could describe his character from Oz as "a dad with issues"
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Nebz Shady!: CEO of the Sonic Multiverse
(@Nebzshady2002) reported
@PrimeVideo @Bushido24687382 @InvincibleHQ He has issues cause he couldn't get more photos of SPIDER-MAN!
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Robert Marrs
(@farmermarrs) reported
After a fantastic first series that @JeremyClarkson showed the reality and the truth about British farming and everyone you spoke to @PrimeVideo have decided not to make a second series is ridiculous, #ClarksonsFarm needs a 2nd series to help #britishfarming be shown how it is
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Che
(@lavenderroad) reported
@PrimeVideo please restore A Bit of Fry and Laurie to the video quality it had prior to recently being moved to Britbox. The video quality now the the BBC logo at the beginning is gone isn’t half what it was. Why am I now paying extra for worse than what I had included in Prime?
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Rob Shearer
(@rvcx) reported
Truly terrible. One of the worst sci-fi movies I’ve ever seen, and I’ve seen The Core and Cloverfield Paradox. Reflects very badly on @PrimeVideo.
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Andy Drinkwater
(@iqseo) reported
@shinyperson @PrimeVideo @JeremyClarkson Here’s hoping Amazon see the error of their ways.
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Ma Shan
(@Ma_Shan_) reported
@amazon @PrimeVideo @AmazonStudios We are looking for a real buyer in the United States on Amazon platform. A large number of products need to be evaluated, and the account number is required to be over one year. With a real account in the United States, you can help us find more buyers
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Danielle™
(@DanielleLoueeez) reported
How dumb to you need to be to work for @PrimeVideo ? Asking purely because #ClarksonsFarm was so good and yet you've cancelled after 1 season?
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Che
(@lavenderroad) reported
@PrimeVideo @BritBoxHelp Please restore the video quality, please go back to using the vastly superior quality transfer that was being streamed on Prime without Britbox until very recently. The superior transfer that was being streamed on Prime started with a BBC title screen.
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Scooter McNuts
(@ScootOnMyNuts) reported
@PrimeVideo how on Earth can you cancel Clarkson's Farm!?!?!?! Quality quality show @JeremyClarkson Was buzzing for season 2 #ClarksonsFarm #AmazonPrime #Amazon
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Diego Shevek #BLM
(@DiegoShevek) reported
@ShitUserStory As a -movie/series watcher on @PrimeVideo I want to... -See a lot of information about the content that I didn't ask for So that.. -A lot of request are generated against IMDb API, making the site unusable
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ferg is fully pfizered
(@katieferg) reported
@PrimeVideo for an entire week now I have been trying to watch videos on Prime and get the error code 7136. I’ve done every remedy I can find online. What the heck is going on
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Sam, Unleashed (2RG)
(@Sam_sunlmao) reported
@PrimeVideo MASH season 6 episode 7, the Light That Failed, doesn't play properly. There's an encoding error that truncates the scene just after the act break in the middle of the episode, and buggers up one or two other bits.
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Maureen Mead
(@themeadyo) reported
4. I purchased the movie from @PrimeVideo 5. I logged into my @hbomax account. 6. I changed two settings to keep the computer from logging out. 7. The sub called me for help; he bought it for $4; I sent $10 through @Venmo because it was all so stupid. This is literally
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La realidad
(@Lareali00543722) reported
@amazon @PrimeVideo @AmazonStudios I bought 6 baby yoda at .12 cents and after 8 days of waiting today I called to see why they did not arrive and they canceled them because the price was wrong. First that is not my problem, they have to give it to me at the price that it buy and another very bad information the
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Maureen Mead
(@themeadyo) reported
I reached out for help to four different sources in order for my sub to play a movie as well as paid $10 to buy it from @PrimeVideo. I changed two settings on the computer so that it wouldn’t log me out. It did. The sub called me and our final solution was for
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Josh Ribakoff
(@joshribakoff) reported
@HBO @PrimeVideo your content is borderline unwatchable on my new OLED. Every dark scene suffers from macroblocking or blotchy compression artifacts due to reduced color range. It’s not my internet, your streaming quality is trash!!
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Tarun Kumar
(@imtarunkmr) reported
@RottenTomatoes @PrimeVideo need to work hard.
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Really?
(@ohhhreallyyeah) reported
Anyone else having issues with @paramountplus on @PrimeVideo?? Like I can’t even create a P+ account through Prime bc it says my email is taken, and all of the Love Island “bonus” episodes aren’t up on the app. After my dad binges Evil and Star Trek I’ll probably cancel tbh
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Hannah Symonds
(@hesyms) reported
@PrimeVideo why is Clarksons Farm not coming back for a second season?! This is terrible news! #ClarksonsFarm #ClarksonsFarmseason2 #bringitback
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Just a nobody
(@hecubus922) reported
@TheTomorrowWar @PrimeVideo I am very forgiving on many sci-fi movies but this movie was god awful. The plot makes little to no sense.