Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Las Vegas
|
Crashing | 4 hours ago |
|
The Villages
|
Sign in | 12 hours ago |
|
Chicopee
|
Buffering | 15 hours ago |
|
Murrieta
|
Crashing | 20 hours ago |
|
Burnsville
|
Playback Issues | 1 day ago |
|
Madison
|
Playback Issues | 1 day ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
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Ash (@Y45HU) reported@sambbury The biggest studio hiring four people to work on their popular show @PrimeVideo
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Nothing Else Matters (@0elsemattersMO) reported@PrimeVideo Worst show in history
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THESPYHUNTER (@Hunterkillerst2) reported@PrimeVideo Lemme say this: Thaedus was putting in work this episode, I honestly thought he’d be a defenseless old man, but it turns out that he’s still got it.
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Thiago de Lemes 🇪🇪🇧🇷🇪🇪 (@ThiagodeLemes) reported@PrimeVideo The actor David is terrible
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Kory ⭐ (@Kostellar_) reported@PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol
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EGC (@EGCIV) reported@PrimeVideo your stream is terrible.
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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FruitPop (@FruitPop223716) reported@PrimeVideo First time ive seen a REAL ad on this app. Im not joking, every other ad has been some self help Christian indoctrination guru **** or crypto scams read over by a **** *** ai voice. Why ******** did you pay for an ad slot on this bro? @primevideo
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Citrous 柑橘屬 (@Citrous) reported@Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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Emilio (@Emilio_Anthony_) reported@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
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PV (@Pruthvivallabha) reported@AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag
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Andy Lycett (@AndyLycett) reportedAnyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS
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GxLxGL (@GxLxGL) reported@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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Michael (@mc24bama) reported@PrimeVideo fix your delay in the Master’s!
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porky bucek (@porkybucek) reported@PrimeVideo People that enjoy this show need to be thrown in a work camp
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John Thuo (@JohnThuoNgugi) reported@PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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Ferg The Reporter (@FergTheReporter) reported@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
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Marty Morrice (@lord_mjmorrice) reported@PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..
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Mahek Shah (@MAHEK_SHAH__) reported@PrimeVideo @JioHotstar worst ever OTT platforms ever cause what do you mean I payed for your subscription and I still gotta watch those freaking advertisements and rent movies??? Like and then you all have the audacity to say “upgrade” for not watching stuff without adds?
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Van “Van” South (@VanSouth_brasil) reported@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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SIKUM (@SIKUHDELICS) reported@PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...
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XuGator (@XuGator) reported@amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.