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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Crashing | |
 Hanoi |
Playback Issues | |
 Issaquah |
Buffering | |
| Port Saint Lucie |
Buffering | |
| Dallas |
Sign in | |
| Chevy Chase |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Black Lives Matter ⭐ Perilous
(@PerilousMoo) reported
@PrimeVideo I don't even know what tf this is and it looks like pure ****, so no, literally not even most of us right now. Don't flatter yourselves. Not everyone is a mindless imbecile content with whatever lowbrow, ignorant garbage you put on screen. Also, your app sucks. Fix it.
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-Blossoming 🌺 🇯🇲
(@flowerbynature) reported
@PrimeVideo you guys have some serious work to do. I searched (your suggestion btw) black lead movies. No. 1 result - 1917. No. of black actors = 0 No. 4 result - Parasite. No. of black actors = 0 I could go on, but in the top 20 results only 7 starred black actors. 7?!
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【ΔLΞF】
(@alefnull) reported
@Im_just_Mangle @PrimeVideo i did like the concept as well, but found myself similarly put off by the "misery porn" of it all. i didn't have any problems with the writing it acting or anything. just felt like a generally miserable show, and that's not something i'm particularly interested in.
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♡Fallon
(@iamPrettyFallon) reported
Did anyone else get to watch the full @SpongeBob #spongeontherun yesterday free on @PrimeVideo ?? I definitely think it was a glitch because once backed out it switched from #watchmovie to #watchtrailer
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Ron Mexico
(@po10shlgrizzly) reported
@PrimeVideo The whole witness protection thing was completely asinine. She did not provide testimony against anyone that would have put her life in danger, & you don’t get released from prison into witness protection where your only protection is a psychiatrist whose house you crash in
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Becky Isturis
(@beckyiz) reported
@PrimeVideo I bought the entire season of JS Family Vacation but yesterday’s episode is not showing up in my account. Can you please help?
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NINJA KNIGHT 🇮🇪
(@The_NinjaKnight) reported
@glovepwr @PrimeVideo Is that the best you've got? Come on 🤡 give me something good to work with.
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Packard Walsh
(@walsh_packard) reported
@PrimeVideo Nah. Got four episodes into season 2, and I'm good. The moment the supplemental material said Taxi Driver is about "white male privilege," I realised what kind of awful people are behind this show.
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abraham reyes
(@pata_reyes) reported
@PrimeVideo A disaster, awful series, skip it
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Paleo Con
(@PaleoConscience) reported
@PrimeVideo Worst movie I’ve seen in a loooong time.
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Scott Zalkind
(@ScottZalkind) reported
@2ndSTGTRBNBLD @PrimeVideo I have no idea who you are, and I never even mentioned you much less insinuated anything about you. It’s like I walked into a crowded room and yelled, “hey fascist!” and you turned around and said, “yes, can I help you?” Weird.
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ரசிக்கின்றேன் உலகை
(@knowthyself_0) reported
@PrimeVideoIN Please follow this below issue team @PrimeVideo Issue: search options in Amazon prime video is very tough. Please change the UI design in both mobile and smart TV's. Really very difficult to find the movie names.
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Chi Goddess✨🌿💛
(@buyCoyaplants) reported
I pay for HBO on @PrimeVideo but can’t use that login for HBO Max???? Wtf.
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Court Net
(@CourtTheGypsy) reported
@PrimeVideo take off #SharkExorcist that is THE WORST MOVI- NOT EVEN CALLING IT A MOVIE - OF ALL TIME. NOTHING MADE SENSE
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Jay
(@JigtasticJ) reported
@D__Martinello @PrimeVideo The Connors wasn't terrible, but I realized my affection for it was mostly out of nostalgia. And without @therealroseanne, as problematic as she was, it sort of lost its spark
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Taprelwob
(@PatBowler3) reported
@PrimeVideo Awful, do not waste your time
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Wilma Fistfit BLM🖤
(@Wilma_FistFit) reported
@sopopra @Maryjan73541413 @PrimeVideo That’s great for you but when you hear of people not being allowed to use restrooms and fainting on the job and thousands died of covid this year the work doesn’t sound exactly safe and appealing 🙄
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Jessy Michelle
(@JessyWi84079024) reported
@PrimeVideo Never even heard of it but it seems from the comments that’s it’s disappointing I’m guessing the twisting didn’t work right
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CryptoAdam
(@CryptoAdam4) reported
@karenbforster @PrimeVideo I don't think it matters if it's the best or not... it's the one we've got and the one we need to try and fix.
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Fred Finkelstone
(@FFinkelstone) reported
@RitaPanahi @PrimeVideo Amazon is the worst.
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𝔖 𝔥 𝔢 𝔯 𝔶 𝔩 🦦🍓
(@keoleni) reported
@PrimeVideo hi guys I’ve been contacting you regarding a refund I never got and also for a callback I never got from one of your agents, can you please DM me and help me with this? Thx in advance :)
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Hillary Glatt Kwiatek for City Council
(@hillarykwiatek) reported
Ok. Smart people. Our LG updated the @disneyplus and @PrimeVideo apps and now neither of them work.
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Scott Zalkind
(@ScottZalkind) reported
@2ndSTGTRBNBLD @PrimeVideo You. Replied. To. My. Tweet. That. Was. Directed. At. No one in particular. 😳 Seek help.
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Luan Bunyak
(@LuanBunyak) reported
@AmazonHelp Nobody has contacted me yet? Still got the problem? If I run Hola VPN I can watch primevideo but that costs me $12 a month! Things should be the other way, I shouldn't be able to watch WITH VPN!
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Jbeemo
(@Jbeemo1) reported
@CorusPR @PrimeVideo I have an idea! Let’s spoil the end of Vikings season 6 by placing ADS for future episodes... wait for it... during early episodes!! Oh, wait, you’re already doing that? My bad. Keep up the great work. #Spoiler #fail #facepalm
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TJ Safrit
(@TJ_Safrit) reported
@disneyplus after hours of hold time and working with your customer service team, our app is still not working. No issues with @netflix nor @PrimeVideo. We need this fixed.
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Naibal
(@nazibbal) reported
" Jack sees the world at its worst, i don't neee him seeing me at mine. " Every bella's lines are Sad 💔 #HannibalDeservesMore #Hannibal #SaveHannibal @netflix @hulu @PrimeVideo
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Kylie Parnell
(@kylie_ae) reported
@PrimeVideo you service is absolute rubbish! Tried creating an account THREE times and keep getting dumped into an error loop. Tried the contact us option that sent an email saying that's not an active service line. You morons.
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Radix
(@R484453) reported
@2ndSTGTRBNBLD @PrimeVideo Well it’s kind of a joke because I actually liked the ending of season 2. But making a mediocre movie or show woke is a good way to protect it from universal criticism. Take Captain Marvel for example, probably the worst marvel movie since Thor Dark World.
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Augustine Hawkins
(@Augusti76310381) reported
@AmazonHelp No, but why should i anyway ? as i said nothing's changed i just went to sign in and some new password appeared, you're the ones making it difficult not me, i'm not going to spend time on this, i'll get what i need elsewhere. I'll cancel my @PrimeVideo later too.