Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/28/2026 11:45

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesClark Fork Video Quality
United StatesLexington Playback Issues
United StatesSlidell Buffering
AustriaVienna Video Quality
United StatesKillen Sign in
United StatesQueens Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • douglastwoo Douglas (@douglastwoo) reported

    Honest convo here, your overlay for stats is awful. Seriously look at your competition and redo it. Most people want to see more than the stats of one player from 1 position. @PrimeVideo #thursdaynightfootball

  • __LLCoolJ † Jordan Sherwood⚡ (@__LLCoolJ) reported

    Idk what goes in to the prime time schedule these idiots do over at @NFL but I could easily do a better job for half the pay. These TNF games are terrible the last couple weeks @PrimeVideo

  • TheOnlyInvictus Rob (@TheOnlyInvictus) reported

    Every @PrimeVideo Thursday night game so far has been awful. Slow, low scoring, “when can I watch Rings of power”-vibes. This is like watching paint dry

  • JoeyD94_13 Joey D (@JoeyD94_13) reported

    The @PrimeVideo sound mixing is terrible. I’m constantly turning my tv down during the blaring commercials, then can’t here anything when the game is back. #TNF

  • MsAJF Always dreamin’ … (@MsAJF) reported

    @Lew_Jetton @NFL @PrimeVideo For what it’s worth, it’s not working for me as well. Must be on their end. Worked fine last few weeks.

  • sigma_tom Sigma Tom (@sigma_tom) reported

    How many people are canceling @PrimeVideo after these past two #TNF games? Some of the worst football I have ever laid eyes on…

  • AB_DaKid [HOLLYWOODDEEMS XO] (@AB_DaKid) reported

    Turn on #TNF on this awful @PrimeVideo app and naturally its 0-0 going into the half

  • sabreflier sabreflier (@sabreflier) reported

    Did @NFL purposely give @PrimeVideo the absolute worst #TNf matchups, or was it purely “accidental”

  • JimMcCue2 Jim McCue (@JimMcCue2) reported

    The @nfl and @PrimeVideo have a serious scheduling problem. Never thought offense could be worse than last week, but… #trashfootball

  • aaron_thomas115 Aaron Thomas (@aaron_thomas115) reported

    Why does @PrimeVideo keep picking crappy teams?! This is a terrible game. #NFLTwitter #thursdaynightfootball

  • jrattler9 John (@jrattler9) reported

    Hay @PrimeVideo @NFL fix the fast forward and reward it shity!

  • KTKtheMagi Kyle Majerick (@KTKtheMagi) reported

    I’m happy that @PrimeVideo is getting all these terrible games because they made it a pain in the butt to watch them! The @NFL made a huge mistake with this! I also feel bad for my dude @KirkHerbstreit having to sit through these and try to call them.

  • BalundaMichael AllCashNoTaxes (@BalundaMichael) reported

    @MrOverUnder @PrimeVideo Thursday night product has always been terrible. Not enough rest for the beating these guys took just days before

  • brent_maxwell Brent Maxwell (@brent_maxwell) reported

    @PrimeVideo Why can't you bother to play commercials in shows at the same point that commercials were played when the show was on TV? The cuts happen at the WORST possible times!

  • MrMcSteely Mr McSteely (@MrMcSteely) reported

    @therealNFLguru @PrimeVideo @NFL They doubled down on the worst night in football history. Seriously who even likes Thursday night games

  • therealNFLguru Anthony Cervino (@therealNFLguru) reported

    @MrMcSteely @PrimeVideo @NFL Kirk Herbstreet doesn’t help

  • IAMJAYOLIVER Fresh Ayr (@IAMJAYOLIVER) reported

    Amazon prime might a messed up … buying TNF … they want the ravens and buccs to save em @primevideo @amazon @NFL … Cause these games have been horrible .. some of the worst I’ve seen

  • truthaaron77 Airbear (@truthaaron77) reported

    Watching football on @PrimeVideo is so bad. I hope they lose the contract. #terrible #TNFonPrime #trash

  • ChrisBarries 🅱️arries (@ChrisBarries) reported

    @Dario_Melendez @PrimeVideo You know what would help people not **** on Amazon tnf. If Amazon made it commercial free.

  • mhesen09 Mohammed ☀️ (@mhesen09) reported from Nashville, Tennessee

    Bears - Commanders 0-3 halftime Zero surprise. What an awful game @NFL @amazon @PrimeVideo Flex Scheduling needs to be allowed the entire season to avoid this type of primetime games.

  • BJda14real BJ (@BJda14real) reported

    @NFL @PrimeVideo's coverage or Thursday Night Football is terrible. The app sucks! U can't be on a call and watch the game. U can't even check notifications w/o the video pausing! Please fix this!

  • Schatzie27 JB (@Schatzie27) reported

    @NFL The @PrimeVideo feed is awful!!!! #TNF deserves better than this! @ChicagoBears

  • ssconfederates Scott Studebaker (@ssconfederates) reported

    @FantasyGoblin99 @PrimeVideo You can get a lot of stuff cheaper through Amazon but that shouldn’t include the quality of the telecast. Or the **** games they’ve had

  • Samiva5 Sam.iva (@Samiva5) reported

    @VanityFair @JeffBezos @PrimeVideo Dear Amazon.need to start by firing Payne & McKay .Rings of power is 1 of the worst TV Show In History.Please Fire Showrunners & All The Writers & All The Directors. HARD REBOOT Season 1 Please Hire more experienced people & Not have woke agendas . Hire beg Peter Jackson Fix ROP

  • ZappRowsdowerr ZapRowsdower (@ZappRowsdowerr) reported

    Omg this @ChicagoBears @Commanders game is the worst pro game I’ve watched in years. Disgusting @PrimeVideo

  • majorleague_215 Deonte Wayns (@majorleague_215) reported

    @NFL abolish Thursday night football this is the worst product of football I’ve seen and it gets worse and worse each passing Thursday and @PrimeVideo we should all get a year free prime video for watching these Thursday night **** shows

  • _VersatyleStyle J.Raines. ~ God of Mischief. (@_VersatyleStyle) reported from Raleigh, North Carolina

    Y’all gotta run the credits back. This the product y’all putting out, so idc who it come from, quite frankly. Y’all work that out. @NFL @PrimeVideo

  • angieekoch96 𝓐𝓷𝓰𝓲𝓮 (@angieekoch96) reported

    @PrimeVideo remind us again why y’all host TNF when the quality is worse than TV in the 90’s? Quality is 🗑🗑🗑

  • JonMontag jon montag (@JonMontag) reported

    @PrimeVideo any regrets with the schedule the past two weeks? Some awful football!

  • SYCinSLC Sumesh Yoganath (@SYCinSLC) reported

    Which #TNFonPrime is the worst on @Primevideo #WASvsCHI #INDvsDEN