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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 29% Buffering (29%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Playback Issues 22 hours ago
Vilanova de Sau Buffering 2 days ago
Toulon Video Quality 4 days ago
Sydney Sign in 5 days ago
Köln Crashing 5 days ago
Paris Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • vikingscomedy
    VikingsComedy (@vikingscomedy) reported

    @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • blankscientist
    One Swell Foop (@blankscientist) reported

    @PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.

  • pawan_coach
    COACH RIDER (@pawan_coach) reported

    @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE

  • heyyfullmoon
    heyfullmoom (@heyyfullmoon) reported

    Shame on you, makers, for insulting an actor from your own industry who earned respect through years of hard work. How shamelessly you've become slaves to social media chapris instead of standing by genuine talent. #KushalTandon @PrimeVideo @PrimeVideoIN @Banijayasia 👎

  • francosroom
    Franco. (@francosroom) reported

    Primevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?

  • StarshipAlves
    Starship ᐰlves 🚀 (@StarshipAlves) reported

    @PrimeVideo We want Stargate please. This looks nice too. But call @martingero and work things out. And get @amazon to produce some #savestargate merch. We can fund the entire series with merch.

  • KStargateFan
    Kat (@KStargateFan) reported

    Hey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate

  • Take_Niggasaki
    Takeshi Niggasaki (@Take_Niggasaki) reported

    @PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

  • GULAGSGOTTAGO
    JoeKar ◎ (@GULAGSGOTTAGO) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

  • deangelis_3
    Antonio (@deangelis_3) reported

    @PrimeVideo Greetings, I have no other way to report this issue. There is no audio after 3/4 through the episode 15 of season 07, titled: Heels On Wheels, of the show called Married... with Children. It is not a computer, or app issue. TY4YT& God bless!

  • donhall5
    DON HALL (@donhall5) reported

    @PrimeVideo @WNBA This is a horrible picture quality for the @IndianaFever game…….picture keeps zoning in & out…..great way to grow the game…..you’re killing the golden goose

  • steph_nuzz
    steph (@steph_nuzz) reported

    @PrimeVideo the orlando pride vs angel city fc stream is not working!

  • SkinsFanIII
    skinsfan (@SkinsFanIII) reported

    @PrimeVideo Ooof. I can already imagine how awful the acting will be

  • ghornett
    Ivan (@ghornett) reported

    @SportsonPrime @PrimeVideo Stream not working on any of my devices

  • Chiaki_2010
    ミセスちあき 👨‍👩‍👦 𝐌𝐫𝐬𝐂𝐡𝐢@𝐤𝐢 (@Chiaki_2010) reported

    Admit Nick is cute, but he’s got some issues. Noah should be with Michael #PrimeVideo #YourFaultLondon

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • majolelo
    Michael Wilson (@majolelo) reported

    Hi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?

  • noelclairesiri
    jayna ⭒ (@noelclairesiri) reported

    @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳

  • chemmes
    🇺🇸chemmes (@chemmes) reported

    @Yankees @PrimeVideo @SportsonPrime Not watching it … I expect them to be on YES .. I can watch the Mets tonight .. no problem… lol

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • J_E_J_H
    J De Huguenot (@J_E_J_H) reported

    @PrimeVideo why does prime keep bugging out and thinking my screen is only the top left quarter. Fix your broken xbox app.

  • SGOffworld
    Stargate Offworld (@SGOffworld) reported

    Martin Gero had a vision for Stargate. Two years of work on a new series. Amazon pulled the plug. We want this project saved. @AmazonMgmStudio @Primevideo #SaveStargate

  • HitoriHaven
    HitoriHaven (@HitoriHaven) reported

    My bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!!