Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Sign in (21%)
- Crashing (20%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Sign in | 4 hours ago |
 Maynard
|
Sign in | 2 days ago |
 Melun
|
Sign in | 2 days ago |
 Brasília
|
Buffering | 3 days ago |
|
Houston
|
Playback Issues | 3 days ago |
 London
|
Buffering | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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mar ⚢ (@tresttragos) reported@PrimeVideo get to work abt season 2 right now you guys im INSANE
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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Fouad Farooq (@ffarooqb) reportedWhile I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!
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Patriot13 (@riclee1313) reported@SKOL4444 @PrimeVideo I didn't have any issues
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Suze (@getrhythm195) reported@PrimeVideo Worst actress alive.
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Michael Knight (@michaelmknight) reported@stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.
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Ron (@ronshim32) reported@PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it
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Ansley Masters (@ansley_masters) reported@SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers
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Parth Chaturvedi (@_mrchaturvedi) reportedJason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.
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AYMEL (@AYMEL69) reported@PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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Laura Elizabeth Mayes (@lauraelizabethm) reportedYo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA
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Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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Seems Like No One (@SeemsLikeNoOne) reported@Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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Elena Shalneva (@ShalnevaE) reported@Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.
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Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
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Blackanos (@ThaHustleMan330) reported@PrimeVideo getting a weird green screen glitch on the app. What’s going on?
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Skull17 (@TrueSkull17) reported"Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?
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Nancy Roberts (@NancyRo96447533) reported@KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.
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Michael J Power (@mikepower1871) reported@AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱
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KAYLA 🏴☎️🪱 (@kay_is_short) reported@PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹
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my choona (@cheeezzus) reportedI'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs
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ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported@Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more
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Mike (@Mikeabbey__) reportedHey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.
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Paul Dilger (@paulidilge) reportedwtf is all this ad crap on my paid for subscription #primevideo #reacher? Terrible for suspense flow and a massive turn off #fail
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Mike Sheppard (@prmikes) reportedCannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried
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Felipe Encinas (@Metrocl) reported@PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?
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ドッシュ (@vapor_dosh) reported@PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.
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Ben10TheGOAT (@BenTennyson0044) reported@HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo