Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (23%)
• Sign in (16%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Hoddesdon	Crashing	34 minutes ago
Austin	Playback Issues	1 hour ago
Lucknow	Crashing	11 hours ago
Grande Prairie	Buffering	14 hours ago
Auray	Playback Issues	21 hours ago
Charlotte	Buffering	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cap'n Slipp (@CapnSlipp) reported 1 minute ago

  Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…

• 
  Jeff Makin (@JeffMakinbjyq) reported 2 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I’m watching AEW PPV on prime & the race at the same time and zero issues! It’s your service

• 
  One Lug TV (@OneLugTV) reported 2 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Stop stealing the neighbors WiFi and you might be alright. User error.

• 
  Randall Robertson (@rrobertson30) reported 3 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Fix your internet. Broadcast is fine.

• 
  Mattbell21 (@mattbell211) reported 3 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Zero issues

• 
  Dale Duke (@NobleDuke67) reported 8 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

• 
  🇺🇸Timothy Allard 🏳️‍🌈 (@tallard24) reported 14 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo So in other words your tv sucks or your internet sucks. Not NASCAR’s fault. Your problem but blame NASCAR it easier. Amazon works great!!!

• 
  Travis Porter (@PorterTravis08) reported 14 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.

• 
  Andrew Justin (@COSportsNut) reported 17 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Sounds like an internet issue my guy. Perfect picture here

• 
  Double Klutch Racing 🇵🇸 (@DK_Racing_) reported 19 minutes ago

  Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

• 
  NoToRiOuSJT_48 (@NoToRiOuSJT_48) reported 23 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Absolutely no issue here

• 
  D. Moneyhausen (@reflect_decide) reported 24 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I had no issues

• 
  Willam F.(ella) Sherman (@legatronbates) reported 24 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Fix your ****

• 
  Craig (@Craig64313575) reported 29 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Might want to check your internet provider,ZERO problem here

• 
  Ander (@SixSeisZes) reported 31 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe

• 
  Joe Kimray (@JoeKimray) reported 32 minutes ago

  The difference in coverage tonight by @SportsonPrime is night-and-day compared to other networks. Great camera work - they cover the entire field - storytelling is impactful - and not a lot of inane chatter. Really wish Prime could have the entire season. #nascar #primevideo

• 
  Roberts Sports Show (@RobsSportsShow) reported 33 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo not a NASCAR issue, that's a you issue.

• 
  Nick (@Astro_Nick3) reported 33 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo You know that’s on your end. I haven’t had one issue and the comments agree

• 
  👓l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 ﻥ🦍 (@lx_AP0LLY0N_xl) reported 35 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo sounds like a you need to feed the hamsters in the wheel for you internet..... my prime service has been pristine with exactly ZERO issues and hey they actually broadcast the race with commercial breaks.... instead of commercials with racing breaks.

• 
  Rainbow Apocalypse (@gocommiteatpant) reported 35 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Maybe upgrade from dial up and you won't have issues

• 
  Mattdormayne (@Mattdormayne) reported 41 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

• 
  Nicky DeGirolamo (@NickyDeGirolam1) reported 43 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Mine works fine that’s not a nascar problem.

• 
  Craig Strouse (@strouse_craig) reported 45 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.

• 
  Patrick Fulgaro (@PFulgaro) reported 49 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo It being blurry is usually an internet problem on your end.

• 
  Mary Goedel (@meal09) reported 53 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.

• 
  Joe (@joe3030s) reported 53 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off

• 
  Chris Ball (@Chase09Fanatic) reported 55 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo I’m camping and using a hotspot and it was fine. Sounds like you have a terrible connection.

• 
  👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported 56 minutes ago

  @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

• 
  Jeff Makin (@JeffMakinbjyq) reported 57 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo It’s your internet..I’ve been watching on my phone and 0 issues!

• 
  Sawyer Baltimore (@Thief_GBs) reported 58 minutes ago

  @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.