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Amazon Prime Video

Amazon Prime Video down or not working? Problems, status and outages

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Kensington Playback Issues 1 hour ago
Austin Buffering 11 hours ago
Portland Buffering 15 hours ago
New Windsor Buffering 15 hours ago
Anderson Buffering 17 hours ago
Rochester Sign in 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • fratero_
    ִֶָ (@fratero_) reported

    @PrimeVideo @Harry_Styles @HSHQ HELP

  • HsOgOldenn
    cla;⚡️saw dua (@HsOgOldenn) reported

    @PrimeVideo @Harry_Styles @HSHQ HELP

  • cpltalk
    (((cpltalk))) (@cpltalk) reported

    Guess @PrimeVideo has become sentient and won’t play anymore. 1/3 Indian movies which is odd because I’ve never shown an interest in that genre. Nost of the movies I’d be interested in cost extra. And frequent error messages when trying to access movie via their search :(

  • Cassienumber45
    Cass (@Cassienumber45) reported

    @PrimeVideo The worst Bond movie EVER

  • Lethrneck0621
    Tyrus Rickard (@Lethrneck0621) reported

    @AmazonHelp Not a connectivity issue! #PrimeVideo is the only app that I can’t watch anything without voice and video syncing properly. Never fails.

  • juniorvalero151
    Derrick R (@juniorvalero151) reported

    @danielinvades @PrimeVideo yea i have an AppleTV login anyways so it'll be good either way. The SBJ article is pretty good detail.

  • PrufrockeSiren
    Rocky’s Mama (@PrufrockeSiren) reported

    @PrimeVideo Where was all the action for a nearly 3 hour Bond movie in which he isn’t even 007!!!???? Horrible. Bad for any movie but absolutely the worst Bond flick.

  • mrturtle7777
    mr.g27 (@mrturtle7777) reported

    @PrimeVideo My freakin prime video app is not working the only one that doesn’t work reported it several times it keeps kicking me off and closing out every time I try watching something on it

  • bichari_chudail
    Kashmira (@bichari_chudail) reported

    @PrimeVideo Need help, can we get on DM?

  • DeafMango
    Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported

    @ramisshah @PrimeVideo Yaqeenan! @jitendrajk06 deserves more work to be honest. What an actor!

  • CrimsonDemon86
    パンダパンチ (@CrimsonDemon86) reported

    @PrimeVideo @The_JessieT @TheBoysTV Sonic isn't the one with heart problems atm

  • KEEPDRlVING
    natalie 🔥🦁 (@KEEPDRlVING) reported

    @PrimeVideo @Harry_Styles @HSHQ HELP

  • KornmanPamela
    Pamela Kornman (@KornmanPamela) reported

    @PrimeVideo Awful movie.

  • darrellmaclaine
    Darrell Maclaine VO (@darrellmaclaine) reported

    @DMcGachey @PrimeVideo It's only really Kino Lorber and Shout/Scream Factory releases in the main that pose a problem in that they're region locked without Region B equivalents, but it's always annoying when something you want is locked out.

  • ds91596146
    d s (@ds91596146) reported

    @PrimeVideo Awful. What a horrible ending to what started out as a great replacement for 007 with Daniel Craig.

  • sofi_lle14
    . (@sofi_lle14) reported

    @PrimeVideo @Harry_Styles @HSHQ HELP!

  • whatasheila
    Ginger (@whatasheila) reported

    @MakingtheCutTV @PrimeVideo @AmazonFashion MAKE IT WORK as soon as possible!

  • countingraves
    — emi | 🕊 (@countingraves) reported

    @PrimeVideo @Harry_Styles @HSHQ no cause i’m alr emotional send help

  • sunflowrvol28_
    ris misses louis🏠 (@sunflowrvol28_) reported

    i have to go to@work and they drop this bomb on me @PrimeVideo WHAT ******** IM SO EXCIYED

  • danielinvades
    Inflatable Arms (@danielinvades) reported

    @juniorvalero151 ******* @PrimeVideo has been the worst decision the Sounders ever made.

  • GoBagleyGo
    Aladdin (@GoBagleyGo) reported

    @hulu_support @PrimeVideo didn’t have any watch progress issues for me today. Thanks @PrimeVideo

  • TheGeekyGuyy
    Peter (@TheGeekyGuyy) reported

    @RonaldC0525 @DCComics @PrimeVideo Even as a fan of Snyder's work, I hate what everyone's doing. This is not the way to get works done.

  • FGO_NA334895610
    Altair150196ITA (@FGO_NA334895610) reported

    @PrimeVideoIT @PrimeVideo It has already been 3 days, since I brought up issue of not-availability for the first 10 episodes of "Shingeki no Bahamut: Virgin Soul". Series expires June the 30rd, how long more do I wait until it's fixed finally ? #FixPrimeVideo #ShingekiNoBahamut

  • JennaChrisp
    Jenna Chrisp (@JennaChrisp) reported

    Now that @PrimeVideo has all 1.0 #EO #LawAndOrderSVU episodes back up, I feel like I should start at the beginning and work my way through, but I’ve been binging on my favourites through the seasons instead bc I’m paranoid they disappear again 😕🫥

  • JustB_M
    B (@JustB_M) reported

    What was with #myfakeboyfriend on @PrimeVideo ? Not only are all the “love” interests such toxic masculinity beef heads that perpetrates body dysmorphia among gay men. Such ridiculously bad acting… Not @KeiynanLonsdale best work..that’s for sure.

  • zayneswrld
    zayne (@zayneswrld) reported

    Hi @PrimeVideo I get you are taking the bond films off soon but if I could get through the last couple without the buffering that would be amazing. And no it’s not my WiFi as I have had no issues watching the boys

  • chrrybabeliv
    olivia (@chrrybabeliv) reported

    @PrimeVideo @Harry_Styles @HSHQ WHENNNNN I HAVE WORK

  • hrrysdaydreamin
    ivy🐇 HARRY IN 69 & 75 (@hrrysdaydreamin) reported

    @GOLDENXICARUS @PrimeVideo literally like i need to know the exact time to go to the bathroom at work so i can watch this trailer

  • Matildharryy
    Kail (@Matildharryy) reported

    @PrimeVideo @Harry_Styles @HSHQ HELP

  • lhhboot
    iz 🦋 (@lhhboot) reported

    HEY @PrimeVideo WHAT TIME WILL IT BE OUT BC THE TEASER PICTURES CAME OUT AT 6AM SO CAN U DO THE SAME WITH THE TRAILER SO I CAN WATCH IT BEFORE WORK