Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 04: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Buffering | |
| Tampa |
Playback Issues | |
| South Bend |
Crashing | |
| Naples |
Sign in | |
 Maidstone |
Playback Issues | |
 Gustavo Adolfo Madero |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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kelly macdonald’s translator
(@haenelswift) reported
@PrimeVideo my birthday is in like one day if you don’t renew a league of their own it will be the worst birthday of my life
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Feanor- Alpha Chad of Middle-Earth
(@LostHistory9) reported
@LOTRonPrime @PrimeVideo It's gonna be terrible. And the leaks are showing that the Tolkien Estate gave yall the Silmarillion too. Wow. Can't wait to see how you tarnish that.
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Malinois_Mom
(@MomMalinois) reported
@PrimeVideo app thinks I’m traveling. Can’t seem to find a way to fix this.
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a featus is a potential human
(@commentator07) reported
@NFLonPrime @PrimeVideo Watched first quarter and most of second. Poor video quality and audio was consistently behind and trying to catch up. Doubtful I’ll watch again
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The Paido Man
(@moeminin) reported
@PrimeVideo hello amazon cs, can I get help for login credentials without make a call?
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random bloke
(@randomwarrior79) reported
@artlisa84 Can't watch it as it doesn't have subtitles in the UK. @PrimeVideo are terrible for not having subtitles on movies. It's not fair on us hard of hearing and deaf.
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🇺🇦Sorceress🇺🇸
(@CelticOutlaw78) reported
@luann_hat @PrimeVideo I ended up having to uninstall the apps on my iPad and phone and then sign out from the TV app. Big pain in the butt just so they could do a terrible update
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7th Seal
(@dirtyoldashaman) reported
@MirORich78 @PrimeVideo The cast also didn’t go around talking all about how important they are to inclusion and diversity. Instead they talked about how they tried to do justice to Tolkiens work. They made mistakes, but the motivations a diametrically different. That’s the crux of my disappointment.
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Kymbee14
(@Qbeekoopa) reported
@BigPacoPump @PrimeVideo Had the same issue
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Orkz iz best
(@BurritoMayo) reported
@PrimeVideo Not a bad movie. Pretty good in fact. SS did a pretty good job, the twist was pretty decent. Though there were a few issues. For one, how is it that everyone knows their backstory yet not their names? How many twin brothers are recognized by their community as being freakishly
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J
(@jjab__84) reported
Damn @ONEChampionship on @PrimeVideo isn't loading for me... Anyone else having this issue? #ONEChampionship #ONEonPrimeVideo1
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ABSHAR
(@ab_5060) reported
@mayemusk @LOTRonPrime @PrimeVideo I req to everyone plz help me i am stuck in life i m debt in loan $500💔 i am student belong from poor family plz little help $10,20 etc 🙏🙏🙏🙏😪 my binance trc20 adress is TJS8aYt6nTa7YcGKy5YHdCKDivsihkZYpp
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First Last
(@HashSha512) reported
@PrimeVideo Terrible movie
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Malinois_Mom
(@MomMalinois) reported
Why does having a VPN on keep apps like @PrimeVideo from working? You can’t be secure and watch videos at the same time? I guess I don’t know enough about how VPN’s work.
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Ross
(@RossJNicholson) reported
Amazon Prime video is getting worse and worse. Constant issues when trying to buy films via fire stick. Says I need to use 1-click. I go to the website to change my card settings and am met with the same purchase error when I try again 🙄 @PrimeVideo
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🦇 katy moxie 🦇
(@katy_del_moxie) reported
My poor dad called me up wanting to know what happened to his @PrimeVideo app on the @Roku Everything looked different & he couldn't find his shows. It was worse than them rearranging the grocery store. I was no help.
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Josiah L.
(@BrightConserve) reported
@_melethril_ @PrimeVideo Can’t help it😪
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Kid Bro Tweets
(@NinoBeige) reported
@PrimeVideo call a meeting, and then have a real discussion about whether you want @LOTRonPrime to be GOT Season 8’ed. Gotta be way to fix this. Sonic did it, and it worked. Don’t mess up great writing because of someone else’s vision for what’s already written.
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justletmeadoreyou
(@letmeadoreutpwk) reported
Day Seven of tweeting @PrimeVideo @PrimeVideoCA and shamelessly @robbierogers to politely beg for #TIFF22 My Policeman premiere tickets. Sadly yesterday I got busy at work & I couldn't continue my reread but I'm hoping I can get a little further before the Instagram Live!
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MaxMagnus
(@maxmagnus11) reported
@Erendis_ @MeanMachineOn4 @PrimeVideo No better way to honour him then with adaptation that has nothing to do with his work...yeah, right
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Jennifer
(@jen_rose42) reported
The new A League of Their Own series on @PrimeVideo makes a lot of baffling choices, but the worst of them has got to be the offensively stereotypical neurotic Jewish character. Not cool, guys.
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Todd Leight
(@LeightTweets) reported
@NFLonPrime @PrimeVideo I tried to watch last night but got an error code. Hopefully you get it figured out before the regular season.
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sherry
(@sherry41042698) reported
@primevideo What is up with your service over the last 24 hours? PV won’t load on one of my Fire TVs and another Fire TV home screen won’t even load. Before you try to blame it on my internet connection, phone and other TV working fine. Please fix.
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Surendra Singh Kalakoti
(@srk7353) reported
@PrimeVideo why your audios and videos are perpetually out of sync ???? It's a terrible experience watching programs on Prime You are are instrumental in establishing the fact the Sound moves slower than the Sight 👎👎👎👎
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Maschina
(@MaschinaAg) reported
@bjxmas @PrimeVideo That is understandable. Dubb was awful.
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Steve Portigal 🇨🇦🇺🇸
(@steveportigal) reported
So the newest version of @PrimeVideo @Roku has done away with "continue watching" which is a huge fail. To continue watching if it's from "my stuff' (which is a big IF) Go to sidebar, scroll down to my stuff, then scroll across til I find the item again? Please fix this!
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Joe Goldberg
(@Archw66) reported
@PrimeVideo How do we get it to work in the UK?
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User formerly known as **** Chocula
(@FMcQueen31) reported
Not sure who needs to hear this, but 'Samaritan' - @TheSlyStallone's new superhero flick from @PrimeVideo - is not awful.
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L CUHYAEUHL BUHRUHD CIBIN ABDULLAHS R₩UHS COWWUL L
(@cuhyaeuhl) reported
@AmazonStudios @PrimeVideo @TheSlyStallone After Rambo? Payback. Did someone lose the schedule? It's been a while since he had a yob for reading work.
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Eli Ursache
(@eliursache) reported
@LOTRonPrime @PrimeVideo As an actual fan of Tolkien‘s work, I‘ll give this one a pass. Not interested. Stop promoting it on my feed.