Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (17%)
- Crashing (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valencia
|
Sign in | 11 hours ago |
 Wolfeboro
|
Playback Issues | 1 day ago |
|
Township of Evan
|
Playback Issues | 3 days ago |
 Amiens
|
Playback Issues | 5 days ago |
|
Gaithersburg
|
Playback Issues | 6 days ago |
 Veracruz
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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Sourabh Thakur (@Srbh_thakur) reported@PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?
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Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
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Vishant sugand (@Vishant_) reported@amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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zentex (@zentex) reported@PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here
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New World Disorder (@NewWldDisorder) reported@PrimeVideo are you guys gonna work today or what. My app says prime video is out
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Arun Shankar (@Arun_Sankar_A) reportedHey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet
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Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported@LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!
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Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
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Seems Like No One (@SeemsLikeNoOne) reported@Gone_fishing_ES @AmazonMGMStudio @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!
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Sophie Jewel 🌼 (@sophia_amber_d) reported@PrimeVideo New problems, but the same old solution? What's actually different about this Batman?
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شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported@PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo
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Andrew Tate's Cannibal Neighbour (@FailingToComply) reported@AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.
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Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
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MQ Laboratory (@mq_iitg) reported@LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service
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Abbey (@Abbeyrose321) reportedPls fix this @netflix @PrimeVideo @DisneyPlus
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el-Cheeso 🧀 (@elCheeso) reported@thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.
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saral (@srlgpt_a) reportedHostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Absolutely useless piece of shi-
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ABunchofComics (@ABunchofComics) reportedYo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.
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tothemoon-andsaturn (@tothemoon_rwrb) reported@PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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ACW (@aniaacw) reportedI’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime
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Save Stargate (@SaveStargate198) reported@PrimeVideo Having trouble with my subscription - how can I get help please?
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Amazon Help (@AmazonHelp) reported@Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara
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Prabhakaran Bhardwaj (@PrabhakaranBha2) reported@amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick
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mar ⚢ (@tresttragos) reported@PrimeVideo get to work abt season 2 right now you guys im INSANE
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SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
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Patrick (Paddy) Glen (@PaddyG67) reportedOf all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB
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Joshua Warner (@JoshuaWarn0410) reported@PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us