Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Sign in (28%)
-
Buffering (27%)
-
Playback Issues (22%)
-
Crashing (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mequon |
Buffering | |
| Hickory |
Crashing | |
| Houston |
Crashing | |
| Reno |
Crashing | |
| Marshall |
Video Quality | |
| Pottstown |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Slo talking Jon
(@SloTalkingJon) reported
@JKCorden @BettyWho @PrimeVideo Not only are you a fat pile who nobody wants to work with(and yes I know folks who have had the displeasure of working with you) but you're a talentless joke thief. You could have asked Carlos Mencia how this would turn out. Thing is he was actually decent to his staff.
-
jess
(@Jess4221969) reported
@LOTRonPrime @PrimeVideo @peopleschoice Could not finish it was terrible every thing woke turns to **** no longer spending my money on hot garbage.
-
Ernest Willis
(@ewillisgolf) reported
As someone who has read every Jack Reacher book, most multiple times. The @PrimeVideo new series Reacher is well done! Obviously not as good as books (nothing ever is) but way better than the movies w/Tom Cruise (a foot too short to play Reacher, terrible casting)
-
خواهرِ جودی ابوت
(@alipanahhse) reported
@PrimeVideo @MsIsisKing @withloveonprime How will you help the Iranian people? The regime who you allowed at your United Nations is actively sentencing Iranians to death for peaceful protests. This illegal regime needs to be held accountable for all their human rights violations. Kick them out! #MahsaAmini
-
Daryl FromTownStreet
(@DarylFromTown) reported
@PrimeVideo @HSHQ @Harry_Styles I want to save up for a BMW E39, I would be glad who can help Requires about 0.3 BTC BTC wallet: bc1qwtynujqsxwgs6x3k7eg3t8fc20g557gntrccjy ETH wallet 1: 0xA8cB888c6D2C4DE390fe6A149162fD59E0415F74 ETH wallet 2: 0xFc46307F7Ab79EA4D02AdaDe8147Fb1c7bb10827
-
Nic Llan 🏴
(@Nicllan) reported
@SDrummee @PrimeVideo I’m going to check tonight in case it was a glitch. Benefit of the doubt and all that…
-
Blend Brooks
(@blendstweets) reported
@PrimeVideo I’m watching the #rolexparismasters and the commentary volume is way off. It sounds like I’m listening to a podcast with the commentary being much louder than the actual tennis. Please increase the volume coming from the court! @dhantuchova @_markpetchey please help!
-
Maverick_malik✨
(@IamKartikMalik) reported
@CindyPom @PrimeVideo I think it's because of Chinese and American issues !
-
LouHaz²⁸ || On My Vigilante **** Again 🌌🔥
(@Matildarryhs3) reported
Does anyone know at what time is #MyPoliceman releasing day after tomorrow on 4th Nov on @PrimeVideo ???? NEED HELP!!!!! #HarryStyles
-
DLmale58
(@DLmale58) reported
@PrimeVideo Why doesn't the link work? Problem on all "promoted"
-
vishwa
(@vishwa999666) reported
@PrimeVideo @amazonIN my Amazon prime membership has been removed and I was using it from past 7 years and it was auto renewal option and when I called customer care they said it’s technical issue we cannot help now should we trust you guys or not I need escalation matrix @
-
hannah🌷💌
(@harrysamor) reported
can I have tickets to the my policeman premiere in LA @PrimeVideo @AmazonStudios pls I’m off work soon :D
-
DeFaithful One
(@100west93rd) reported
@PrimeVideo @heidiklum You got problems
-
Amit Jain
(@amitjain5) reported
There are some great inspiring movies/shows that I want my kids to watch but I cant, just because of that 1 scene of obscene. There is a need of a feature to select and mark that 1 scene cut and push the content to my family to watch. Need help @PrimeVideo @netflix @DisneyPlusHS
-
That Guy From RI
(@thatGuyFromRI) reported
@AmazonHelp Wow… I found the problem and answer. @PrimeVideo you are so broken!
-
Nick
(@geekyfreaky30) reported
@PrimeVideo @amazonIN @JeffBezos How do I escalate an issue with Prime Video support? Simple question/request, I guess?. Can you please advise?
-
Horror of Chris
(@TheHorrorOfChr1) reported
@ScreamboxTV @ScreamboxTV just an fyi I subscribed to your channel through @PrimeVideo but the only way for me to find you was searching for TERRIFIER 2 Even after subscribing your channel is not showing up for me. Not sure if this is an Amazon issue or an app issue on your end.
-
LouHaz²⁸ || On My Vigilante **** Again 🌌🔥
(@Matildarryhs3) reported
Does anyone know at what time is #MyPoliceman releasing tomorrow on @PrimeVideo ??? Need help!!!! #HarryStyles
-
Nick
(@geekyfreaky30) reported
@AmazonHelp Everything is wrong with your Chat, Call and Email support guys! Not the first experience. I raised an issue with PrimeVideo not playing Dolby Atmos audio on AppleTV connected to my Home Theatre. I requested escalation and ticket no. but nothing was provided
-
julie wilson
(@curlerjules) reported
@PrimeVideo Worst movie ever.
-
Ella✨ // #SaveFateTheWinxSaga
(@r_flamess) reported
@ljttlewolff @PrimeVideo PLEASE help us #SaveFateTheWinxSaga
-
Prof. James Hetherington
(@jamespjh) reported
@PrimeVideo your vpn detection is false positive on UK #ofnl so we can’t watch anything. Please fix. New bug, ok a couple days ago. #peripheral
-
David 🧡
(@honestlove_28) reported
@PrimeVideo AHHH I can’t stay up to watch as I work early, but I wish I would’ve stayed in LA long enough for this 😭💙
-
Yogi Andley
(@YoginderAndley) reported
@PrimeVideo Sound quality of US & British movies & serials is too bad to be watchable . Please review to see if something can be done about this issue
-
Sanjay Verma
(@sanjaybme) reported
@PrimeVideo Where is the option given in app for Prime subscription? I do not found any option to subscribe kindly help
-
Chaitanya
(@c_nachawane) reported
The worst experience of @PrimeVideo for reset password no customer support available and account is blocked . My monthly subscription is still active . @JeffBezos. I need my account back.
-
Nick
(@geekyfreaky30) reported
@PrimeVideo @amazonIN and your chat support is pathetic! Agents keep changing b/w the conversation. I don't understnd how someone is supposed to escalate any issue? You agents deny escalating the issue even tho they have no clue on what to advise next
-
#NOTIMEOFF
(@sotominaj_) reported
@PrimeVideo fix yo Gahdamn subtitles
-
Nick
(@geekyfreaky30) reported
@PrimeVideo @amazonIN I have spoken to your cust care on the issue I'm facing with Dolby Atmos audio thru your App on Apple TV. They were supposed to reply /call back but no one is answering or have bothered to address my concern. What the hell am I supposed to do?
-
Mary F Erickson
(@Finchy53) reported
@PrimeVideo A Christmas Carol...each one! Except the awful one on fx/fox whichever it was.