Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Genoa City |
Crashing | |
 Tlalpan |
Crashing | |
| Nashville |
Buffering | |
| Chicago |
Buffering | |
| Palm Beach Gardens |
Buffering | |
| Madison |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Shattered at the altar of Winchesters
(@maybanotherlife) reported
@proCasDeanating @PrimeVideo @FlackonPrime I don't get how ppl are so offended by seeing bi Dean coding. C/W was stupid to acknowledge it.... maybe biphobic even, but if it was upto a network like Amazon, this wouldn't even be a problem. Dean would have been seen with men and probably made Destiel a good earning point.
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Devils_Advocate
(@Viral_Advocates) reported
@amazonmusic @billieeilish @PrimeVideo I don’t think anyone should be getting on a moral high horse when talking about an immature child making a error in judgement when not mentioning the platform in which the monopoly man and his company are continuously insulting all people with their work & business ethics!
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Kendra Sebelius
(@VoiceinRecovery) reported
from
Vista, California
Love when @PrimeVideo just refuses to work. Won't let me click on my profile to open app on my ps5. I've restarted my ps5, my internet, my router, everything. I'm tech savvy enough to problem solve first. So now what?
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Alicia Fortner-#828~RideorDie #SaveManifest ✈️
(@Aliciadfortner) reported
I just contacted Amazon prime video on there app and if we can convince all prime members to do the same they seem genuinely interested I tried to screenshot but it disappeared off the screen before I could. But I'm just trying to help #SaveManifest #AllGoodThings @PrimeVideo
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Adrian
(@adrianh8sithere) reported
@PrimeVideo Is anyone else having trouble opening up the prime video app?
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Alicia Fortner-#828~RideorDie #SaveManifest ✈️
(@Aliciadfortner) reported
@xToniBx @PrimeVideo Both I believe I know they saved The Expanse which is why I contacted them bc it gave me some hope that they could help.
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LindzInFLResists
(@FloridaBlueDem) reported
The laughing @PortalFacebook commercial on @PrimeVideo is singularly the worst commercial that has ever been on TV. It “shows up” at the worst times possible and is like a jealous friend laughing at you from the corner of the room. 🙄
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shanti 🦋 #SaveManifest
(@bellarkesbenvi) reported
@Aliciadfortner @RoxburghCentral @PrimeVideo Okay I will do it to after work
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Popsicle Peter
(@mjgchick) reported
Big ups to @PrimeVideo and the awful Haitian cinimas I continue to watch because I’m trash and love it. lmao
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Qazi Tabasum
(@QaziTabasum1) reported
@AMC_TV @AMCPlus @PrimeVideo Help me please
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Robert Garner
(@radagasthebrwn) reported
@PrimeVideo iOS app crashes on open across multiple devices issue persists after app deletion, restart, reinstall.
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Eborys
(@Eborys2) reported
@PrimeVideo my app keeps crashing every time I try to open. Rebooted, restarted, you name it and still keeps crashing. Any help?
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lily! ✿ loki spoilers
(@tfatwsrogers) reported
@PrimeVideo yo work im trying to watch a jake gyllenhaal movie🤬
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Noam Bonkowski
(@NoamBonkowski) reported
@hbomax Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized the issue following HBO's update, based on the evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...
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Brendan Cooney
(@bcooney) reported
The latest version of @PrimeVideo suddenly crashing after login and OTP on iOS 14.7 Strange, worked fine last night.
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Ardninawsir
(@ardninawsir) reported
Hi @PrimeVideo I need your help about my subscription. I already cancelled my subscription about three months ago, but you always charge my credit card for subscription. Can you help me to check and solve this problem? Thanks
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Noam Bonkowski
(@NoamBonkowski) reported
@HBOMaxHelp Part 3-Spoiled Milk- STOP using HBO MAX. Their team should have recognized issue following HBO update, look at evidence & escalate to the right team. Why can't you be more like @AppleSupport or @PrimeVideo support (both amazing!) I can't wait to write more...
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Rita Rennert
(@RennertRita) reported
We can't help ourselves and need you #SaveProdigalSon #ModeratelyScathed @PrimeVideo @amazonprimenow
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Jace Bain
(@HistoryInTheMix) reported
Prime Video + Amazon App have continued to immediately crash once opened. Please fix! @amazon @PrimeVideo @AmazonHelp
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Priya Sinha
(@PriyaSinhaOO) reported
@PrimeVideo my Amazon prime account and Amazon music is not working
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Vitalizez
(@Vitalizezz) reported
Yo @PrimeVideo your app keeps crashing when opening on iPhone, I deleted and re installed, still does not work.
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Patricia L Vanover✝️🐈🏎
(@plvanover88) reported
@vinegardog1 @farscape @PrimeVideo It was...the Aeryn in S1 would never have tried to help a child or talk to one. She more than likely would have agreed with Henta's solution. Just the "more" the men who loved her said she could become.
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Toni #828RideorDie #SaveManifest ✈️
(@xToniBx) reported
@Aliciadfortner @PrimeVideo Woukd Sky one work? @skytv
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Tim
(@The_Waker) reported
@PrimeVideo my app keeps crashing. I restarted phone, uninstalled and reinstalled. No luck... any known issues?
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Teresa Andreani
(@ttino24) reported
So @PrimeVideo your app is not working on my IPAD nor my IPhone. Is there something going on with the application this evening ? Reinstallation of the app didn’t solve the problem 🤔
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gaz pope #SaveManifest
(@Garethpope85) reported
@PrimeVideo @hulu please help and #SaveManifest you will get so many new subscribers
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JP😴™️
(@jp_meh) reported
@PrimeVideo The app isnt opening on my phone someone pls help
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Ranger Rick
(@TampaFLPolitico) reported
@Fla_Pol @PrimeVideo @AP Of all the things FL could use tax dollars on, we consistently piss it away on these tourism junkits. It’s the worst industry for the State - low wage jobs and littering tourists - only benefit a select few hotel owners.
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Vyvian07
(@Vyvian07) reported
So... the @TMobile router arrived and I've connected it. So far, one TV gives me issues trying to use any music streaming apps, but @PrimeVideo and @netflix both work fine. Testing gaming PCs now...
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Catalina García
(@catagdelrio) reported
@PrimeVideo the iPhone app is crushing! Help 🙏🏻