Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 09/11/2025 17:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (35%)

    Buffering (35%)

  2. Sign in (23%)

    Sign in (23%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWyckoff Buffering
United StatesAkron Playback Issues
United StatesHempstead Video Quality
United KingdomSouthend-on-Sea Sign in
United KingdomWitney Sign in
United StatesRock Hill Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • heisenberg187 Erik Lamoureux (@heisenberg187) reported

    @NylaRoseBeast You rent on @PrimeVideo?? I never use them, the quality always seems to drop half way through movies, I always rent on @YouTube and the quality is ALWAYS perfect, 4K quality never drops 👍

  • Spencer_Rackley Spencer Rackley (@Spencer_Rackley) reported

    @Chan_Drake @PrimeVideo @MLB Yeah let’s grow the game by putting games on MLBTV for $150 a year then limiting 30+ games to 2 other streaming services that charge per month not to mention the espn games you have to have cable for! TERRIBLE

  • msscntgeniality 🐺 (@msscntgeniality) reported

    @katypreggy @PopCrave @PrimeVideo Wanna talk cringe look at your pro pic. That fad hasn’t made anything quality since she chopped her hair. Next.

  • tbrandsports101 Evan Branch (@tbrandsports101) reported

    I HATE AMAZON @PrimeVideo im literally signed into Amazon prime on my app I go to open prime video for the game it says I don’t have an account I need to sign in. My regular sign in information isnt working. I PAY 15 A MONTH ON TOP OF CABLE JUST FOR THESE YANKEE GAMES FIX IT!!!!!

  • EldoCR Eldo C R (@EldoCR) reported

    @PrimeVideo server down? laggingg

  • 502bocannon Tommy gunnz (@502bocannon) reported

    @PrimeVideo your password reset tool on the app doesn't Fn work. What yall gon do to fix this?

  • SquirtGG Da Squirt! (@SquirtGG) reported

    @PrimeVideo Can you FIX YOUR APP? That makes me not a fan.

  • BeardedHound The Bearded Hound (@BeardedHound) reported

    @PrimeVideo has to be the worst subscription service out there. Its the only one where you have to pay to watch things after paying to subscribe. As soon as @TheBoysTV is done its gone.

  • TugsatArda Arda Tuğsat (@TugsatArda) reported

    @popgek @PrimeVideo is this a some sort of joke? How you can change scenes in one country? We do not want censorship. PLS fix this.

  • AlPoppie25 Uncle Al (@AlPoppie25) reported

    Hey @PrimeVideo! Work on that audio would ya…?!! #RepBX

  • Legion_1183 Legion_1183 (@Legion_1183) reported

    @PrimeVideo I'm not sure how I'll handle the herogasm, but if you could maybe help #renewraisedbywolves , it could go a long way to help.

  • sarahkkenedy Robyn (@sarahkkenedy) reported

    @D3toxI @PrimeVideo Possibly the best and worst reply ever

  • Legion_1183 Legion_1183 (@Legion_1183) reported

    @PrimeVideo After the herogasm, feel free to #renewraisedbywolves don't mean to pester. Just want to try to help show support.

  • godessofvictry Ashley ✨ she/her/hers (@godessofvictry) reported

    Dear @PrimeVideo why does my prime membership work on my TV but the app on my iPad doesn’t recognize I’m a prime member???

  • mhadjiisah mhadjiisah⌚ (@mhadjiisah) reported

    @PrimeVideo Please fix ur UI for god sake 🙏 😔

  • melissax1125 Melissa (@melissax1125) reported

    Allysa from The One that Got Away is legit THE worst. OMG. cannot f*cking stand her. @PrimeVideo

  • chriso627 chris owens (@chriso627) reported

    @Yankees I love you guys but you have to know just how royally you've SCREWED your fans with this TERRIBLE Friday night @PrimeVideo decision. 🤬

  • mrmegraham GrahamInTheUpsideDown (@mrmegraham) reported

    Dead @amazon @PrimeVideo @ please tell me why your phone rep just told me nobody is in the office to answer the phone and he’s the only one that can help….

  • Chelsora7 Chelsea Finch (@Chelsora7) reported

    @barbgg @PrimeVideo @TheBoysTV I need by RBW fix!

  • joelbasson Joel Basson (@joelbasson) reported

    @Carnage4Life Does that work out though? I use PrimeVideo very rarely in comparison to Netflix. No more than a few hours per year vs a few hours per day on Netflix

  • rameshkingsman ramesh k (@rameshkingsman) reported

    @Ayappa1984 @PrimeVideo Hi sir, where is question about vikram, will answer 1.Police chief was tracking kamal,he had to work on blind spot, golf and ****** place. 2.Forgot ur ques. 3.Loki should have improved telling this, kamal like tap of fahadh to get information from him and also kamal like to hide.

  • airforcepam Air Force Pam 🇺🇸 is Vaccinated & Wears a MASK (@airforcepam) reported

    @morgan_freeman @PrimeVideo Loved "The Electric Company" Guess that comment tells my age. It was QUALITY TV!

  • BarryMcKee423 Barry McKee (@BarryMcKee423) reported

    @ParamountPlusUK Seems to be an issue with episodes 8 & 9 via the @PrimeVideo channel. They're both less than 6 mins long.

  • mjgoodwin_2 Michael (@mjgoodwin_2) reported

    @PrimeVideo my frustration is limitless with this Yankees stream. Can’t see ****, horrendous buffering, and the worst quality I’ve ever seen. I shouldn’t have to use your half *** service for a game happening 15 minutes from my house. What a scam you’re running with @YESNetwork

  • philengle21 Kneel B4 Zod (@philengle21) reported

    @PrimeVideo These are easily the worst parents I’ve seen in any teen movie

  • YUNGB_MIA N (@YUNGB_MIA) reported

    @PrimeVideo needs to fix the lagging.. looks like I’m watching a badly dubbed martial arts movie

  • _kiranrajagopal Kiran (@_kiranrajagopal) reported

    Jack N Jill on @PrimeVideoIN. Possibly the worst movie I've ever seen in my life. Not sure how even the makers could watch the finished product and think that this was worth releasing. Just embarassing @ManjuWarrier4 @kalidas700 #jacknjill #primevideo

  • ChequerPhact PhactChequer (@ChequerPhact) reported

    This deal with @Yankees Friday games on @primevideo is NOT fan friendly. Streaming a baseball game is terrible. Can’t pause, rewind, fast forward, slo mo. Picture quality isn’t great. TERRIBLE choice @mlb! Not watching tonight and I have Amazon Prime!

  • NylaRoseBeast Nyla Nyla (@NylaRoseBeast) reported

    @heisenberg187 @PrimeVideo @YouTube Never had an issue.

  • jestingjeffrey Jeff with a J (spelled the correct way) (@jestingjeffrey) reported

    Wow @PrimeVideo you supremely broke your @PlayStation app, I don’t know what the hell you did in that latest update; the video and audio are skipping so badly, it’s like I watching an awful torrent rip from Pirate Bay circa 2009. Fix it.