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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Vivy Sign in 1 day ago
Sarreguemines Playback Issues 2 days ago
Bromley Playback Issues 2 days ago
Aberfeldy Video Quality 2 days ago
Melbourne Buffering 2 days ago
Birmingham Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sachin_dhone7
    Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported

    @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • arisighting
    ari✨|catch me in Canada (@arisighting) reported

    Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

  • bedchemstanx
    🧸 (@bedchemstanx) reported

    This is the worst idea ever @PrimeVideo better not do this with season 2 this is why every show that has a season 2 show always sucks so much when it’s released weekly like do people lack the ability to watch 8 episodes in the one day or over 3 days

  • Charjog01
    MattJog04 (@Charjog01) reported

    @Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • hetch75
    Chillin in the Basement (@hetch75) reported

    So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • tweetingmatty
    Matt (@tweetingmatty) reported

    @JiltedValkyrie @bimbly @PrimeVideo They even did an episode that focused on her being in another women's body Who was disabled. The show always felt with social issues they just didn't beat it over the head.

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜。 (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • YourselfSuit
    Sᴜɪᴛ 🇦🇺 (@YourselfSuit) reported

    @AmazonMGMStudio @PrimeVideo Please step up and help save minorities and marginalized shows like Stargate. We have too much crap and the good, well written, well acted, great story shows are now marginalized and are minorities. Step up and save Stargate!

  • felipe_gazoni
    Gazoni_F (@felipe_gazoni) reported

    @BlazeBinges Guys, let's make @PrimeVideo life miserable by continuing "Code Lyoko Overpowered" because Netflix only knows how to cancel things. This universe deserves a continuation and to have the other characters. Please help me.

  • De1taDave
    Dave (@De1taDave) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me

  • dHiranya
    Hiranya Patel (@dHiranya) reported

    Sorry @PrimeVideo, renting experience is screwed! Fix it!

  • kitkate6801
    Katie (@kitkate6801) reported

    @Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.

  • waterdaniels_
    ⅅ∆ℕΙΞℒ (@waterdaniels_) reported

    It would habe been the perfect timing for Stargate, but @AmazonMGMStudio @PrimeVideo have the worst executives. Reverse your decision.

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • NotRichard
    NotRichard (@NotRichard) reported

    @skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN