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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Alcobendas Buffering 5 hours ago
Paris Crashing 12 hours ago
Knoxville Playback Issues 19 hours ago
De Panne Playback Issues 21 hours ago
Palm Coast Video Quality 1 day ago
Wrocław Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Prakher31501471
    Prakher (@Prakher31501471) reported

    @PrimeVideo today I am watching Citadel. The prime videos stops every now and then buffers all that. And you are trying to child High but going at free first you should match the quality of Netflix then you can charge the same amount.

  • SW2353
    SW (@SW2353) reported

    @PrimeVideo SHOULD NOT BE ALLOWED TO SHOW CHAMPIONS LEAGUE EVER AGAIN... AMATEUR...ABSOLUTELY AWFUL

  • AgentZeroNine
    🦋 (@AgentZeroNine) reported

    @TherealRVD @PrimeVideo Broken link

  • BarryBartley3
    Therightleft (@BarryBartley3) reported

    @auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.

  • previous_eagle
    previous eagle (@previous_eagle) reported

    @PrimeVideo get your shi together and fix the stream quality for the nba games

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • BryceG88
    Bryce G (@BryceG88) reported

    @Hendrick9Team @PrimeVideo Not awful on a 1.5 mile…. Need to perform all day to have a chance though. One spot at a time, had a good shot in Kansas, just didn’t finish the job because of cindric’s awful positioning in his stall

  • TC_Knuckles_801
    Knuckles_801👽 (@TC_Knuckles_801) reported

    Watching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!

  • botticellicream
    🇺🇸🇨🇺Hippopotomonostrosesquippedaliophobicphile (@botticellicream) reported

    @Patrick20811564 @PrimeVideo I dont know how to tell you this but every show stars baby killers , it's how you get the work

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • peakylouisss
    soph🍋 (@peakylouisss) reported

    @PrimeVideo @ZoeKravitz using my policeman is crazy work…

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • Section1ohFro
    Michael Orpen (@Section1ohFro) reported

    @NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • GaMovics
    Soldats (@GaMovics) reported

    Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh

  • spidly06
    Spidly06 (@spidly06) reported

    @PrimeVideo Will you pull all but the first season after a while, bleach bit the servers, and destroy all physical media please?

  • Tailgatengirl
    Dawn Bostrom (@Tailgatengirl) reported

    @Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.

  • AlexTheGase
    Alex (@AlexTheGase) reported

    @PrimeVideo never host an NBA again. I’ve been teleported back to the ‘90s with this quality of video.

  • seauxdevine
    Devi💕 (@seauxdevine) reported

    @PrimeVideo why won’t the sound on your NBA playoffs broadcast work???

  • Stefano_Cellino
    Stefano (@Stefano_Cellino) reported

    @PrimeVideo Worst season so far folks

  • rickmele
    Rick Mele (@rickmele) reported

    God, this Knicks game on @Sportsnet is so glitchy it’s borderline unwatchable... Assuming it’s an issue with the @PrimeVideo feed but just brutal

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • Dmitriy_Grey_AI
    Dmitriy Grey (@Dmitriy_Grey_AI) reported

    @patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • LandenLaro56146
    LAND7N (@LandenLaro56146) reported

    @PrimeVideo @RollingLoud fix the audio this **** tweakin rn

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • butterbarks
    TheButter (@butterbarks) reported

    @PrimeVideo is just terrible with these sports broadcasts. Choppy, pausing, fuzzy. Only service I ever have issues with

  • AlexMaksim43671
    George Fisher (@AlexMaksim43671) reported

    @PrimeVideo It's the worst season too.

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.