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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 29% Buffering (29%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Vilanova de Sau Buffering 8 hours ago
Toulon Video Quality 2 days ago
Sydney Sign in 3 days ago
Köln Crashing 3 days ago
Paris Sign in 4 days ago
London Crashing 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinPone
    Justin Pone (@JustinPone) reported

    @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @AmazonMGMStudio @PrimeVideo @JeffBezos Essentially 92k ppl watched an essentially very shortly and poorly advertised Live Stream to help support #SaveStargate How does that NOT translate to wide spread interest and audiences? AMAZON MGM, HELLO 👋 👋👋👋

  • Afkoora_
    أفكورا (@Afkoora_) reported

    @PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??

  • chisdyriffic
    Chisdyriffic (@chisdyriffic) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo You're doing the Lord's work old friend

  • Only1Brx
    BIG MAMA (@Only1Brx) reported

    .@PrimeVideo .@peacock fix this nowwwwww

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo What time is it ? It's time for a bit of #SAVESTARGATE ! Even Maybourne helped the SGC to stay alive, so why not you too ? Fear of NID ? But fear you should not, the Stargate crew will fix any problem, like McGyver. Unless he's trapped on a glacier.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • justbecause022
    I (@justbecause022) reported

    @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

  • KStargateFan
    Kat (@KStargateFan) reported

    Hey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate

  • random23yps
    YPS (@random23yps) reported

    @theskindoctor13 Yes they diluted the entire narrative by adding the caste angle. This could have been much powerful series. Glad someone said it. @PrimeVideo just focus on one thing, don’t become @anuragkashyap72 and add all social issues in one narrative…

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work

  • AlvioreVegsol
    Alberto Vega (@AlvioreVegsol) reported

    @TUPrensa @VIX so you are openly blaming @PrimeVideo for your problem? You are the ones advertising 100+ games. Shame on you blaming your problem to somebody else.

  • SiltStridersFTW
    SiltStridersFTW (@SiltStridersFTW) reported

    @A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.

  • Noise_Frequency
    NOISE FREQUENCY (@Noise_Frequency) reported

    @CineMattSWE @PrimeVideo That's because Amazon also kills kids. They give the IOF cloud servers to target Palestinians.

  • De1taDave
    Dave (@De1taDave) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me

  • valifoy
    𝐕 🇵🇷 (@valifoy) reported

    @PrimeVideo fix yo **** before I start promoting pirating

  • JohnMummert1
    John Mummert (@JohnMummert1) reported

    @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

  • fanvestments
    Matt Fanning (@fanvestments) reported

    Don’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate

  • 1futur0
    Big Boosted 💛💜 (@1futur0) reported

    “See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @AmazonMGMStudio @PrimeVideo Choosing to ignore Stargate fans is the worst possible business decision I've ever seen someone make voluntarily #SaveStargate

  • shegal7
    sgalanty (@shegal7) reported

    @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.