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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 31% Buffering (31%)
  • 16% Sign in (16%)
  • 16% Crashing (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Gaithersburg Playback Issues 1 day ago
Veracruz Sign in 1 day ago
Sète Crashing 2 days ago
DeWitt Buffering 4 days ago
Betim Sign in 5 days ago
Melbourne Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • LudoUnknownmaga
    Trupac (@LudoUnknownmaga) reported

    @PrimeVideo Worst casting choice ever

  • Thom001egg
    Thom (@Thom001egg) reported

    @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

  • rocketsdon
    don lee (@rocketsdon) reported

    @NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

  • switchblade363
    SWITCHBLADE (@switchblade363) reported

    @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

  • obeyjeremiah36
    Jeremiah Simmons (@obeyjeremiah36) reported

    Batman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash

  • jmoneygrip
    Patrick Squarepants (@jmoneygrip) reported

    @PrimeVideo what the hell is going on I’m paying for a subscription I can’t use and being prompted to call customer service. I need this issue fixed immediately

  • MFlynn88896579
    M Flynn (@MFlynn88896579) reported

    @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • lycheehani
    ness ♡ scy (@lycheehani) reported

    @PrimeVideo please fix the picture ratio on Leviticus or give me back my money

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • jpappone
    Jeff Pappone 🇨🇦 (@jpappone) reported

    .@PrimeVideo the sound on Professor T season 5 starting with episode 3 does not work properly. @masterpiecepbs

  • JoeBusch_
    Joe Busch (@JoeBusch_) reported

    @primemovies Masters, Every Year After, Sterling Point, Devils Mouth, Off Campus, Ride Or Die. @PrimeVideo just some quality films/series produced by a quality company.

  • danni_meddin
    martin carter (@danni_meddin) reported

    I literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.

  • dudcentral
    ami ☆ (@dudcentral) reported

    @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • MayorXforever
    Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported

    @adakaboro47 @PrimeVideo @offcampusonpv E nor go work

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • rrdrouin41
    Roger drouin (@rrdrouin41) reported

    @Jules5RunCO @PrimeVideo JUST ANOTHER PRIME EXAMPLE OF "YOU CAN'T FIX STUPID"!!!!!!!!!!! IF I WAS EVER , TO HAPPEN TO SEE "REACHER" ALL I COULD EVER THINK ABOUT WOULD BE WHAT AN IDIOT THIS GUY IS!!!!!!!!! RRD