Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (32%)
- Buffering (28%)
- Crashing (22%)
- Sign in (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Strasbourg
|
Playback Issues | 1 hour ago |
 Ashburn
|
Buffering | 3 hours ago |
 Melbourne
|
Buffering | 4 hours ago |
 Utsunomiya
|
Playback Issues | 5 hours ago |
|
Sydney
|
Sign in | 5 hours ago |
|
Chicago
|
Buffering | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
TechAddikt (@TechAddikt) reported@PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.
-
Karim || كريم (@karimmrahman) reported@PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.
-
Jurasskick (@jurasskick) reported@FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.
-
Ironhead841 (@Mt2Aguy) reported@FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.
-
James Y (@James___Y) reported@PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.
-
Social-Identity-Thief (@JM4LISD) reported@PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.
-
Rawhide (@Captain94545652) reported@eric_chopper @PrimeVideo They can't help themselves.
-
Larry Peter (@LarryPeter1974) reportedIs it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR
-
Sjwillie (@stephgullett) reported@martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!
-
Ajay prabhu (@AjayPrabhu55) reported@PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?
-
The Jayden Show 🔥 (@Commanders36) reportedThis Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo
-
Al Milliron (@AMilliron42) reported@Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.
-
Badass (@Keepfighting250) reported@martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT
-
Gaurav Gupta (@HeyGauravHere) reportedPrime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN
-
Kevin Shuley (@eternity_comics) reported@PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage
-
deano (@dal1972a) reported@AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything
-
Dale (@daleando86) reported@111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now
-
Sam Katsby (@sammkatz) reported@PrimeVideo please fix audio on Yankee game. It’s eerily quiet.
-
sowedan (@sowedan) reported@PrimeVideo Fix your ******* app
-
Carlos Tomás (@CarlosGarzonC) reported@amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.
-
Tiger Baller (@TigerBallerAU) reported@PrimeVideo Show is awful
-
Impenitent Atheist (@mysticl) reported@ChuckBikle @JiltedValkyrie @PrimeVideo like I said .... so what ... lots of us disagree .... I don;t even know why you are on this thread if you don;t like the show ... just to cause trouble I guess ....
-
Nerd Cookies (@nerd_cookies) reported@disparutoo @AmazonMGMStudio @PrimeVideo It's crazy too because the announcement of the series where they targeted and addressed the fans came directly from their official accounts. Now they're letting the trades do the ***** work by coming out with this news and provide really damning context.
-
Christie Dedman (@ChristieDedman) reported@PrimeVideo woof it was terrible
-
Rick schwartz (@RichardSchwartz) reported@truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed
-
Jilted Valkyrie (@JiltedValkyrie) reported@JulianaConz @PrimeVideo I think we all just want quality television that doesn't lecture us and treats us as intelligent people. Hard to come by these days.
-
TheRealJDK (@4RealJDK) reported@PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere
-
AAE (@AAC0519) reportedI just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.
-
randomrapture (@CyberneticNewt) reported@Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍
-
Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️🌈 (@Stargayte) reported@jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate