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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Orem Playback Issues 13 minutes ago
Plymouth Playback Issues 1 hour ago
Roseville Sign in 3 hours ago
Springfield Crashing 4 hours ago
Budapest Sign in 7 hours ago
Fair Oaks Buffering 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • anishtandon
    anish tandon (@anishtandon) reported

    @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • 215_AphillEated
    Jamie Ricky (@215_AphillEated) reported

    @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

  • MrMusclesFIRED
    Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported

    @FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo

  • _Steve_B_
    Stevø (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • Cooky_myster
    cookie (@Cooky_myster) reported

    @PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • Pruthvivallabha
    PV (@Pruthvivallabha) reported

    @AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag

  • Citrous
    Citrous 柑橘屬 (@Citrous) reported

    @Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.

  • Sgm243
    S (@Sgm243) reported

    @NBAonPrime @PrimeVideo This is a badass promo wasted on a terrible game💔 Spurs by 35+ - Bucks fan

  • kathleon13
    Kathleen Reynolds (@kathleon13) reported

    @YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    High time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌

  • greenbackstack6
    Beep boop (@greenbackstack6) reported

    @TruePain747 @JamieKennedy @PrimeVideo Bro I don’t have an issue with someone being provocative or even offensive with their comedy. But above all else, you have to actually be funny. RDJ was actually hilarious in this role. Whoever ******** that other guy was just trying to promote his mid *** show.

  • AndiCaulton
    Andi Caulton (@AndiCaulton) reported

    Jon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.

  • NICHI50470371
    That_Guy (@NICHI50470371) reported

    @BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns

  • evertonianscrud
    unlimited (@evertonianscrud) reported

    Am I the only one having difficulties paying for prime video? @PrimeVideo help😭

  • imdarkseid2
    Tom (@imdarkseid2) reported

    @InvincibleHQ Worst thing I’ve watched on @PrimeVideo. My co workers and I couldn’t even finish this episode! @JeffBezos this episode is gonna cost half the viewers. Also unsubscribing.

  • Xgamer40000
    Chickadee (@Xgamer40000) reported

    @PrimeVideo Looks terrible

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • jamalthetenth
    Jamal (@jamalthetenth) reported

    Considering I had to pay to watch this Bosnia v Italy match, the coverage has been truly awful @PrimeVideo

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • Kostellar_
    Kory ⭐ (@Kostellar_) reported

    @PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol

  • kfederen
    Kevin (@kfederen) reported

    @FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie