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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Buffering 34 minutes ago
Birmingham Video Quality 3 hours ago
Farmville Crashing 24 hours ago
Santa Clara Sign in 1 day ago
Boerne Buffering 1 day ago
Tulsa Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • SpeedDemonJ1
    SpeedDemonJ1 (@SpeedDemonJ1) reported

    @TheMasterOfLuck @PrimeVideo No amount of budget increase will fix the fact Robert kirkman himself is the bottleneck in Invincible’d production

  • originalfuzz
    Ryan (@originalfuzz) reported

    Idk how the person who did Primes UI hasn’t been fired yet, but it’s the worst streaming app layout STILL ever. Great job guys @amazon @PrimeVideo

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @burnhalf_Anote @amazon @PrimeVideo Nope. It's a problem on their end.

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fix the stream you cheap *****. BAN AMAZON FROM THE NBA

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • dionrs94
    Dion (@dionrs94) reported

    @lacyspov @PrimeVideo Not a single one looks like they have a legitimate acting bone in their body. I swear for every great series Prime makes, they make 10 terrible ones full of generic looking people that could literally be anyone pulled off the street.

  • LandenLaro56146
    LAND7N (@LandenLaro56146) reported

    @PrimeVideo @RollingLoud fix the audio this **** tweakin rn

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • Kokeshina84
    Mara Bonamano (@Kokeshina84) reported

    @PrimeVideo And they chose badly. Everyone involved in making that decision for the ending made the worst possible choice.

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • Prof3ssorTake
    Professor.V2 (@Prof3ssorTake) reported

    @PrimeVideo FIX THE ******* SHIMMERING BOX AT THE BOTTOM OF THE LAKERS GAME…I CANT SEE THE BOTTOM 1/4 OF MY TV

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • DominickCRomero
    Dominick Romero (@DominickCRomero) reported

    @PrimeVideo grow some *****! The Boys I love but don’t **** with Supernatural! Gonna remove key parts from it? That **** had me pissed off tonight! Was tryna rewatch it, which I grew up with it from when I was a child. Please @JensenAckles have them fix this bullshit!

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • bell12804
    Jenny Boom Boom ⚡ (@bell12804) reported

    @AlanW712 @PrimeVideo Im completely over it. I have no issues with every other network

  • GaryBazel
    GaryBazel (@GaryBazel) reported

    @TheRealAnjrue @amazon @PrimeVideo Same here. What’s up with this. My LG TV doesn’t have this issue. Just google Hisense ?

  • TungstenMonarch
    Aaron Haskins (@TungstenMonarch) reported

    @PrimeVideo it's a terrible show and no one should watch it. It was bad writing from the start and continues to be. It destroys the concepts of what it means to be a superhero.

  • DanielJHill
    Dan Hill (@DanielJHill) reported

    Audio on @PrimeVideo coverage of @NBA playoffs is absolutely awful. You can barely hear the commentary. #NBA #NBAplayoffs

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo It’s alarming that you don’t understand that Prime Video has 130m+ viewers in the US and 180m+ worldwide in the low end of estimates. The amount of total viewers of all the cable subscribers in the US combined is less than 70m now. Prime almost has double the viewership of what cable has these days. The cost for Prime video is $9 per month, so why is that an issue when people pay well over $100 per month for cable service?