Amazon Prime Video down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (33%)
• Buffering (24%)
• Crashing (20%)
• Sign in (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Lake Jackson	Sign in	7 hours ago
London	Buffering	8 hours ago
Indianapolis	Buffering	8 hours ago
Arlington	Crashing	15 hours ago
Seattle	Sign in	1 day ago
Galveston	Crashing	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dinma Dear (@Ada_Sedai) reported 4 minutes ago

  @Askforken @LOTRonPrime @PrimeVideo And quality too. Wheel of Time did not give what it was supposed to give.akes me sad thinking about it.

• 
  x_56 (@Y42487967) reported 7 minutes ago

  @LOTRonPrime @PrimeVideo And one of the worst series ever

• 
  Henry Finnegan (@HenryFinnegan) reported 7 minutes ago

  @PrimeVideo your version of ghostbusters to stream on tv is unbearable to watch. A grainy pops in and out and colour runs across the screen. It’s not the tv as other films are fine. A dvd from the early 00’s is better quality. What gives?

• 
  Horatius (@mike97070469) reported 11 minutes ago

  @LOTRonPrime @PrimeVideo Bad acting, unlikeable characters, terrible costume design, and boring as ****.

• 
  Beaker (@Beakerlives) reported 14 minutes ago

  @AppleTV @LOTRonPrime @PrimeVideo Watch it on Apple TV so you can see it constantly buffer, the way modern TV should be enjoyed! Because Apple doesn’t have enough money to fix their app.

• 
  bob (@MrStyzz) reported 14 minutes ago

  @panic_red5 @LOTRonPrime @PrimeVideo Those are the die hard virgin fans who have a issue with anything.

• 
  Righty McRighterson (@RightyMcRighter) reported 18 minutes ago

  @LOTRonPrime @PrimeVideo Writing and directing are horrible. Couldn’t find better actors for all that money? Storytelling is terrible

• 
  The Sauce Bringer (@bringer_the) reported 19 minutes ago

  @PrimeVideo The best CGI you'll see combined with the worst plot. Never piss off the fanbase, recipe for disaster

• 
  Jumin Kamki (@JuminKamki) reported 21 minutes ago

  @esaracoglu07 @LOTRonPrime @PrimeVideo Little bit of creative freedom is needed. If you see and read all Tolkein's work there are many incongruent timelines and characters because everything is not spelled out and written in one go.

• 
  JMawson (@FreeWarfare) reported 25 minutes ago

  @LOTRonPrime @PrimeVideo "25 million people bored to death in worst massacre in history."

• 
  Thomas Stadlauer (@VeganTom) reported 27 minutes ago

  @LOTRonPrime @PrimeVideo most expensive ever! most viewers ever! the fact that these NUMBERS don't translate to "best story ever!" or "best characters ever!" is embarrassing. TROP is supposed to be "inspired by" one of the greatest fiction writers ever, but you forgot to focus on quality riting.

• 
  Lewis Hemery (@LewisHemery) reported 27 minutes ago

  @RossBhela16 @LOTRonPrime @PrimeVideo Really, you think the people that dedicated multiple years of their lives to this show don’t have true love for Tolkien’s work? Maybe the reason it doesn’t feel like a Tolkien universe to some is because they have only ever seen it as interpreted by Peter Jackson.

• 
  BronzedFairy (@BronzedFairy) reported 28 minutes ago

  @LOTRonPrime @PrimeVideo Interesting how so many of these tweets are glowing yet generic, and grammatically terrible. It's equally as interesting, that those who claim the movie honors LOTR lore apparently have poor reading comprehension.

• 
  Right of Center (@RightofCenter14) reported 34 minutes ago

  Is anyone else here facing Audio and Video lagging issues while watching Rings of Power? @PrimeVideo

• 
  SKY (@SKY249931) reported 36 minutes ago

  @movie_kirchi @LOTRonPrime @PrimeVideo That’s some third grader logic. The show is ******* awful, it’s not an opinion, it’s a ******* fact. It is the dumbest **** worthy of being canceled in season one on CW. it is offensive to anyone with more than a few neurons firing between their ears.

• 
  James Zuccola (@JamesZuccola) reported 36 minutes ago

  @LOTRonPrime @PrimeVideo It’s terrible. Don’t know what’s going on.

• 
  Robert Atkins (@ratkins) reported 37 minutes ago

  @mpweiher @PrimeVideo That’s the baffling thing, it’s not a bug or a glitch, it’s obviously meant to work like it does and it’s terrible.

• 
  parad0x (@para_89) reported 40 minutes ago

  @DailyRoP @LOTRonPrime @PrimeVideo You do realise that a high number of viewers in the first 24 hours has ZERO meaning about the quality of the product itself right? Especially if it is an IP like lord of the rings, that has an established fanbase over decades. Ofcourse people will watch it, even only to criticise

• 
  Waters and the Wild (@unquiet_dreams) reported 40 minutes ago

  @LOTRonPrime @PrimeVideo Congratulations! On proving yet again what a terrible exploitative company Amazon is. Notorious for terrible working conditions, community blight, unfair and illegal competitive practices. Now you stain the name of Tolkien.

• 
  Lena🪴 (@Yamis_Art) reported 44 minutes ago

  @RossBhela16 @LOTRonPrime @PrimeVideo Agreed. If it was its own universe I think it'll work but for me for example the elves don't feel 'elvish' at all. Like, they try to be Tolkien elves but something's off. Same with the dwarves. And overall it doesn't give me LotR vibes. It's nice to look at but the rest...idk.

• 
  Thomas Stadlauer (@VeganTom) reported 45 minutes ago

  @LOTRonPrime @PrimeVideo most expensive ever! most viewers ever! the fact that these NUMBERS don't translate to "best story ever!" or "best characters ever!" is embarrassing. TROP is supposed to be "inspired by" one of the greatest fiction writers ever, but you forgot to focus on quality writing.

• 
  steven (@regane1) reported 45 minutes ago

  @LOTRonPrime @PrimeVideo solid 5/10 not terrible not good either just meh

• 
  Dilly (@petite_dilly) reported 46 minutes ago

  @LOTRonPrime @PrimeVideo I saw it and it's not good at all, except the visuals and the music... Plot and characters are terrible... I was surprised to prefer the Hobbit movies, at least they are moving and even closest to the lore...

• 
  LemonAid (@LemonAi40903300) reported 47 minutes ago

  @PhillyDana @LOTRonPrime @PrimeVideo Not really, but it might help to know about why Sauron is such a big thing, but you could probably easily pick that up. The show is very unbalanced, even boring. People will watch it, which I guess is the only thing that Amazon cares about.

• 
  ROY (@_iamanirban_) reported 47 minutes ago

  Hey @PrimeVideo can you fix your streaming issue? The video is audio keeps going out of sync. This is ridiculous. Wasn't it for Prime Delivery I would have cancelled my subscription.

• 
  🦊 Värvarg 🐺 ᚹᛇᚱᚹᚨᚱᚷ 🌙🇸🇪 (@VarvargArtwork) reported 51 minutes ago

  @LOTRonPrime @PrimeVideo You could have spent the money better on the costumes. Cause they're just... the worst. Loved the Dwarves, cause they're only thing that feels like they belong. The elves not so much, they feel like humans and not magical ethereal beings like they should in Tolkienverse.

• 
  Nav⚓Vet 🇺🇸🇺🇸 (@snosrfr) reported 52 minutes ago

  @PrimeVideo what a letdown. zero development, terrible dialogue, stiff acting, why are these made for streaming flicks all tanking???

• 
  Papaaaaaaaa! (@MisterBobo1969) reported 53 minutes ago

  @LOTRonPrime @PrimeVideo It was terrible so many won’t watch other episodes.

• 
  | Stevie 👌 | 🇬🇧 Indigenous British Realist 🇬🇧 (@defund_the_OPCC) reported 53 minutes ago

  @73806ad7aecd444 @PrimeVideo Rings of Power is a flop and that idiot got a part - who was the loony who thought Lenny Henry was actually funny? he is blooming awful with the worst accent I have ever heard.

• 
  Emmanuel LAPORTE (Elden Lord) 👑🎮📺🎞️🍹 (@worldwide31) reported 1 hour ago

  @LOTRonPrime @PrimeVideo For next episodes it would be important the scenario is better (even if I think there'll be time jumps) because for now there's really a issue of the pace if I compare with #HouseOfTheDragon where new showrunners & screenwriters have hold mistakes of GoT about that. Wait & See.