Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (29%)
• Crashing (21%)
• Sign in (15%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Brisbane	Crashing	2 days ago
Montigny-lès-Cormeilles	Sign in	2 days ago
Reading	Playback Issues	3 days ago
Fréjus	Crashing	3 days ago
Campinas	Playback Issues	5 days ago
Paris	Buffering	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosson. H. Esquire (@_ro55on_) reported 11 minutes ago

  @AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.

• 
  Michael Patrick (@Michael24521649) reported 12 minutes ago

  @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

• 
  Maximus DM (@MDhiara1770) reported 12 minutes ago

  @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

• 
  Vivek 🇮🇳 (@WithoutVivek) reported 13 minutes ago

  @PrimeVideo one of the worst watching experience in tv, ek episode Bo bhi non HD me dekhne me 25 bar buffer hota hai jisme Hotstar and Netflix HD me without buffer load ho jate hai.

• 
  wenny (@wennyxz) reported 16 minutes ago

  @PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰

• 
  Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported 23 minutes ago

  @hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis

• 
  Blind Joe (@theblindjoe) reported 24 minutes ago

  @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

• 
  Truth (@LoweSyrenity) reported 26 minutes ago

  @PrimeVideo @GalGadot ….You know what usually I’d say anything with Gal Gadot is going to be terrible, but I’ll give it the benefit of the doubt and see it.

• 
  Lucius (@OGBitchless) reported 29 minutes ago

  @Lakers @PrimeVideo Let’s work

• 
  Smallville (@JustinO_85) reported 29 minutes ago

  @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

• 
  Tim Larson (@andylarken1) reported 30 minutes ago

  @alphafox @James_Elmquist @PrimeVideo Worst than Ocean's 8?

• 
  أفكورا (@Afkoora_) reported 31 minutes ago

  @PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??

• 
  skinsfan (@SkinsFanIII) reported 39 minutes ago

  @PrimeVideo Ooof. I can already imagine how awful the acting will be

• 
  💫lulhi's | 📖 (@s_ulhi) reported 39 minutes ago

  @King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo

• 
  Julian Lundberg (@JuliansBacke) reported 40 minutes ago

  @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

• 
  Manipurathan (@manipurathan) reported 43 minutes ago

  @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

• 
  Jimmy blue (@BabyBluez24) reported 44 minutes ago

  @PrimeVideo This was god awful. The script, the acting was completely horrid. The attempts at jokes throughout never hit the mark. This is the worse movie I’ve seen in years and I loved this cartoon growing up as a kid

• 
  Handsome Devil (@scottypu) reported 44 minutes ago

  @WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.

• 
  rania ☽̶☾ ²⁷ (@byunnbaek06) reported 45 minutes ago

  YOUTUBE famplan 1 bulan : 10.000 indplan 1 bulan : 15.000 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU CANVA NETFLIX PRIMEVIDEO NETFLIX SPOTIFY DISNEY #zonauang #zonajajan #zonabu

• 
  #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported 48 minutes ago

  The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

• 
  John Mummert (@JohnMummert1) reported 53 minutes ago

  @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

• 
  THE prashanth (@prashanthmacha1) reported 53 minutes ago

  True 😡 Subscription thisukoni bokka Open cheyagane mally rent antadu 🙏 worst raa @PrimeVideo

• 
  Ellie Moore (@theHauteMesh) reported 54 minutes ago

  These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

• 
  🇺🇸chemmes (@chemmes) reported 54 minutes ago

  @Yankees @PrimeVideo @SportsonPrime Not watching it … I expect them to be on YES .. I can watch the Mets tonight .. no problem… lol

• 
  Matt Fanning (@fanvestments) reported 55 minutes ago

  Don’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo

• 
  Leon Krekels (@_JAW1973_) reported 56 minutes ago

  @primemovies The worst Use of Silence is @AmazonMGMStudio and @PrimeVideo ignoring a Giant Fanbase for almost 2 Months, Thought You were better than that #SaveStargate

• 
  Thomas DeSando LLC (@DeSandoLLC) reported 58 minutes ago

  @PrimeVideo The problem with this is that you don’t feel like you’re in a Bladerunner environment. They probably did that to differentiate themselves but the cinematography doesn’t scream you’re watching Bladerunner or in their world set forth by the visual language of the 2 movies.

• 
  acardnal (@acardnal) reported 1 hour ago

  @friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems

• 
  DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported 1 hour ago

  @StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB

• 
  Gabe Chou (@gabechou) reported 1 hour ago

  @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.