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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (29%)
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Buffering (25%)
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Crashing (23%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Playback Issues | |
| Douglas |
Crashing | |
| Fairfield |
Buffering | |
| Ocala |
Buffering | |
| Los Angeles |
Buffering | |
| Clifton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent Edward Francis Xavier Etc
(@VincentEFXP) reported
Everything is awful, but the entire run of Barney Miller is on @PrimeVideo now. NO ADS!
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Andres Hernandez
(@andhernand) reported
Oh my goodness! So far the #TNFonPrime broadcast doesn’t have any audio sync issues. I hope it lasts all game. #TNF @NFLonPrime @NFL @PrimeVideo
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GM
(@grandpa_kid) reported
@NFLonPrime @PrimeVideo Tried watching the TNF game, awful streaming and audio. I’ll pass on trying to watch this trainwreak , reminds me of trying to watch over the are tv on a pos tv.
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SCARLETT ROSÉ
(@KingScotty) reported
@ISASaxonists @LilithFairYYC Look, it was a long term gamble by @PrimeVideo. They were hoping to do a LOFR series in the far future, but they knew they would need to condition and prepare kids to make it work! I think it did!
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Eric Pacheco
(@Funky_E_Pacheco) reported
@NFLonPrime @PrimeVideo Can you fix your ****? It's a mess. No sound at all, ****** picture quality, freezing up constantly. How bout you start with that before you put a game on
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Strider
(@seconds732) reported
@primevideo can you explain why my stream locks up on my TV on EVERY commercial break for #tnfonprime ? I have Fast WiFi, Vizio tv made for Amazon prime, chrome casting locks up on every commercial break. Terrible NFL experience having to reboot my stream on every commercial
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Tatertot
(@brussels_bacon) reported
@NFLonPrime @PrimeVideo Terrible feed…again
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Darkscifious
(@darkscifious) reported
Streaming content today is not acceptable. With all of the $$ and large studios going after the market, we are getting nothing but poor quality entertainment. This is really putting into focus how few great writers/directors there are out there. #PrimeVideo #HBOMax #DisneyPlus
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John Barefield
(@JohnFBarefield) reported
@PrimeVideo sucks for Thursday night football. Nothing but internet issues, only on their app. #primevideo #NFL #thursdaynightfootball
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Nicole #SaveTheWilds
(@nic0l3r) reported
@PrimeVideo You stole the one thing I had left. I needed them to help me heal #FreeTheWilds #SaveTheWilds #RenewTheWilds
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parthasarathi roy
(@psroy9712) reported
from
Srīnagar, State of Jammu and Kashmīr
@SonyElectronics @TheBoysTV @PrimeVideo Bad service they not provide any castomar problem
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Jain 🆘
(@SaintVeritas16) reported
Hello @nfl! WHY WOULD YOU MAKE A DEAL WITH @PrimeVideo when IT DOESN’T WORK????
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XRP-JayB🐝
(@JayBlessed901) reported
@PrimeVideo quality sucks tonight & this game should be 🔥🔥
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New Castle News Sports 🥇
(@NCNewsSports) reported
@PrimeVideo @Bengals @NFLonPrime Those look terrible. Worse than their orange ones.
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Brit1664 🇺🇦
(@Brit1664) reported
@Lord0fTheBanana @LOTRonPrime @PrimeVideo Wrong, Amazon bought the TV rights for LOTR only & accepted various pitches from show producers. JJ Abrams got early wind & recomended his people using apendicies. It has bad robot construction just like Force Awakens was rip off of Starwars. It contradicts Tolkiens work.
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Sath Anas
(@anas_sath) reported
@PrimeVideo @LOTRonPrime Literally one of the worst scenes in the show, Galadriel pathetically playing her character as a 4000 year old elf. Such a disappointment
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matts manager
(@ChelseaOleo) reported
**** @PrimeVideo give us back Thursday night football 👏🏼 quality is TRASH @NFL
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David Burns - 💉💉💉 🇺🇦
(@AutomatedTester) reported
@jitterted @PrimeVideo I don’t find that the issue as much, it’s subtle but enough for me at least. I’ve just tried a different streaming service and they can’t show the difference in genre… I think you’re right that they’re all rubbish
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Kris Venton
(@VentwithVenton) reported
How the hell do I get @Bengals on @PrimeVideo to work??
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Alex White
(@A_White_1508) reported
Listen… whatever @PrimeVideo is doing for this picture quality needs to happen on @espn and all other sports channels. #crisp
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rickster
(@rickoshananigan) reported
@JonniWildleaf @LOTRonPrime @PrimeVideo She'll probably do it all herself anyway. I dunno why she even asked those dudes for help.
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Mark
(@mmclaughlin626) reported
@CincyProblems Joe’s fit is🔥 on another note this @PrimeVideo pregame show is awful
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Jordan Mooney
(@RickyDale03) reported
Love that I’m paying for @PrimeVideo for TNF for it not to work on Thursday night. C’mon.
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jason
(@jasonb0713) reported
@PrimeVideo needs to get their stuff together right now, not a huge fan of watching #TNF in 108p quality
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Shakira's Vocals
(@shakira_vocals) reported
@Uber @PrimeVideo @JLo The worst bio that can be written or thought about, but on the contrary, a person always looks where he should go
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DSG
(@green99_s) reported
@AmazonHelp @PrimeVideo this isn’t it. The speed test shows I’m 100x what’s needed. Your inability to help is baffling. Frustrating. Pathetic.
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Luke 🐜 ⎊
(@m1cr0wav3d) reported
How does #Amazon manage to make their Fire TV Stick user interface and remote control so slick and easy to use, yet make the @PrimeVideo UI so absolutely bloody awful? They could have the best shows ever on there but I’d miss them because it’s such a terrible thing to use.
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Gage: 〽️ (4-0) 🦁 (1-2)
(@Hutch_SZN_97) reported
So frustrated with the @NFL tonight. Putting #TNF on @PrimeVideo was such an awful idea.
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Amber
(@AmberMo03251972) reported
@PrimeVideo seriously... fix your football stream
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Justin
(@RaiderPig76) reported
@PrimeVideo What’s the problem? Trying to turn the game on and it keeps bumping me back to the main screen.