Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (31%)
• Sign in (16%)
• Crashing (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Alicante	Playback Issues	12 hours ago
Gif-sur-Yvette	Crashing	1 day ago
Valencia	Sign in	2 days ago
Wolfeboro	Playback Issues	3 days ago
Township of Evan	Playback Issues	5 days ago
Amiens	Playback Issues	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samiel the Infamous (@hentai_surprise) reported 2 minutes ago

  Recently, I finally got around to reading all 144 issues of Invincible. This is notable for two reasons. One, I rarely read comics at all anymore, and two, the @PrimeVideo animated series is only about halfway through the main plot to date. Without spoiling it, especially since the show has made a number of departures and changes to the source material, the ending was kinda lackluster. Once certain revelations on the moon transpire, it's fairly obvious where Mark Grayson and Co. are headed eventually. I appreciated the Six Feet Under-style attempt to mitigate it, but it's still pretty underwhelming. This is not good in a series that prioritizes shock value and unexpected revelations. Also, I kinda hate Eve. That said, I'm not really looking forward to continuing the show. I just don't see @PrimeVideo doing it better, and it wasn't great to begin with. If you like it, I hope you continue to enjoy it. I'm gonna watch something else.

• 
  ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported 3 minutes ago

  @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more

• 
  WallstreetFarmer (@WallstFarm) reported 6 minutes ago

  Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

• 
  Avi (@Abhilek75736901) reported 8 minutes ago

  @PrimeVideo And first season with Woke BS worst then last season.

• 
  diva down era (@formybaela) reported 8 minutes ago

  @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

• 
  Kieran Mallett (@mallett_kieran) reported 8 minutes ago

  @PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?

• 
  . (@audhdhere) reported 12 minutes ago

  @PrimeVideo @PrimeVideoIN Worst ever

• 
  noah | dandy appreciator (@UrLocalSadness) reported 13 minutes ago

  yo @PrimeVideo can you fix masterchef usa season 12? y’all got the same episode twice and one episode missing, idk who messed up but someone did

• 
  25talents (@25talents1) reported 13 minutes ago

  @AmazonMGMStudio Unfortunately, i think it's safe to say we're not getting what we want anymore. Those involved with the project have undoubtedly had to move on at this point. After this betrayal, I for one won't believe or be excited for a single thing your studio says from here on regarding the franchise. You've ruined that trust and that's not something you can just be gifted back overnight. Trust, once broken has to be earned. This unfortunately means that a new Stargate project under @AmazonMGMStudio @PrimeVideo current or even future leadership will likely fail. Once you alienate an existing fanbase, few ever win it back. If something "new" becomes successful without the fanbase, you can call it whatever you want, but it won't be Stargate.

• 
  Nick 🧠♿🇺🇸🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🔞 (@YoungKnightWolf) reported 15 minutes ago

  @PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.

• 
  tothemoon-andsaturn (@tothemoon_rwrb) reported 17 minutes ago

  @PrimeVideo You missed the chance to make an entire fandom happy... Worst fan service I've ever seen, you don't deserve us. The only thing saving you is that you have Taylor and Nick istg

• 
  007 (@Kaff_007) reported 17 minutes ago

  @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

• 
  Cheluvahar (@CurtMuck) reported 18 minutes ago

  @LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.

• 
  KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported 18 minutes ago

  @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹

• 
  ayex (@ayex1111) reported 19 minutes ago

  @PrimeVideo **** her worst actress to ever exist

• 
  AYMEL (@AYMEL69) reported 20 minutes ago

  @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

• 
  ami ☆ (@dudcentral) reported 23 minutes ago

  @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

• 
  _ (@dgwilliams3d) reported 36 minutes ago

  @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

• 
  Richard Wickens (@tabbysucubus) reported 36 minutes ago

  @PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.

• 
  Andy (Muffin Cat) (@PinkusAndJack) reported 37 minutes ago

  There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

• 
  شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported 39 minutes ago

  @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

• 
  twaddle and tosh (@dhmckeown) reported 40 minutes ago

  @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

• 
  Kayden🌒 (@Manestbleu) reported 45 minutes ago

  @City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him

• 
  Joseph Pinto (@JosephPinto1) reported 47 minutes ago

  @PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate

• 
  Dawn Risueno (@Matty232346) reported 52 minutes ago

  @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

• 
  The Greatest Sports & Movie Fan (@TheActiveHourP) reported 54 minutes ago

  Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

• 
  The Movie Simp (@SimpMovies) reported 54 minutes ago

  @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

• 
  Parth Chaturvedi (@_mrchaturvedi) reported 55 minutes ago

  Jason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.

• 
  Umesh (@ammanor_umesh) reported 55 minutes ago

  @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

• 
  Ronald Marcano (@RonaldM40196867) reported 58 minutes ago

  @PrimeVideo For those of us who have to work, it never started at all.