Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

Amazon Prime Video signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Buffering (29%)
• Playback Issues (29%)
• Sign in (20%)
• Crashing (17%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Poplar	Buffering	2 days ago
Poplar	Buffering	2 days ago
Pornic	Crashing	6 days ago
Mozac	Buffering	7 days ago
Salem	Buffering	8 days ago
Sydney	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tiny Ripple (@HopeRipple2) reported 6 minutes ago

  @PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.

• 
  Thom (@Thom001egg) reported 11 minutes ago

  @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

• 
  BuddyFett (@BuddyFett) reported 14 minutes ago

  @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

• 
  Satya Yerramilli (@satyayvs) reported 14 minutes ago

  @latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS

• 
  meow Sedai (@MeowSedai) reported 15 minutes ago

  @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

• 
  DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported 18 minutes ago

  @Stargate_SG14 @PrimeVideo The worst 🥲

• 
  Mike Sheppard (@prmikes) reported 28 minutes ago

  Cannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried

• 
  Paula T. Hradkowsky (@1ThingIsNeedful) reported 28 minutes ago

  @PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.

• 
  Nancy Roberts (@NancyRo96447533) reported 30 minutes ago

  @KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.

• 
  Goof Central Wrestling Edition (@GoofCentral101) reported 32 minutes ago

  @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

• 
  The Right Back (@TheRightBack) reported 39 minutes ago

  Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

• 
  Felipe Encinas (@Metrocl) reported 40 minutes ago

  @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

• 
  Jesse Mr GQ Cantu (@Mr_GQ_Cantu) reported 41 minutes ago

  @PrimeVideo I ordered the AEW All In broadcast and the stream is giving me issues, not allowing me to watch from the beginning. I need assistance please

• 
  SWITCHBLADE (@switchblade363) reported 42 minutes ago

  @Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.

• 
  Wind (@Windinmyhair00) reported 46 minutes ago

  @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

• 
  Seems Like No One (@SeemsLikeNoOne) reported 46 minutes ago

  @Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

• 
  Ronald Marcano (@RonaldM40196867) reported 47 minutes ago

  @PrimeVideo For those of us who have to work, it never started at all.

• 
  Juan (@juanch0___102) reported 49 minutes ago

  I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

• 
  Vonner (@Vonner) reported 51 minutes ago

  @mnwild @PrimeVideo Ouch. The Amazon prime app is terrible and I avoid it as much as possible.

• 
  Mr. Burley (@FishKayaker) reported 52 minutes ago

  @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

• 
  Omega (@omegaV_R) reported 52 minutes ago

  @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

• 
  my choona (@cheeezzus) reported 54 minutes ago

  I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

• 
  Elena Shalneva (@ShalnevaE) reported 55 minutes ago

  @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

• 
  Michael Knight (@michaelmknight) reported 59 minutes ago

  @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

• 
  TrumpyCaneGhost (@TrumpyCaneGhost) reported 60 minutes ago

  @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

• 
  Clare McLeod (@intermezzo_arts) reported 1 hour ago

  @Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.

• 
  _ (@dgwilliams3d) reported 1 hour ago

  Not surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate

• 
  Suze (@getrhythm195) reported 1 hour ago

  @PrimeVideo Worst actress alive.

• 
  New World Disorder (@NewWldDisorder) reported 1 hour ago

  @PrimeVideo are you guys gonna work today or what. My app says prime video is out

• 
  ABunchofComics (@ABunchofComics) reported 1 hour ago

  Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.