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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Eugene |
Crashing | |
 Clermont-Ferrand |
Crashing | |
 Barrie |
Buffering | |
| Lyon |
Sign in | |
 Calafell |
Sign in | |
| Centreville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🇫🇷⭐⭐
(@Monsir_Sucre) reported
@LOTRonPrime @PrimeVideo A massacre of Tolkien's work. A shame!!! Season 2 must never see the light of day.
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J. Brelner
(@brelner) reported
@PrimeVideo @NFLonPrime For people having buffering, etc. find out what might be hogging your internet connection. I have a backup service and had to pause it, to free up my bandwidth. If junior is watching a movie upstairs and your spouse is watching Bridgerton in another room -- that's a problem.
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NJGirl72
(@NJgirl72) reported
@nfl @PrimeVideo fix the streaming on your Thurs night game presentations. Turned it off because every play froze or stuttered. Very disappointed football fan. Actually AP just fix your streaming service completely, it always stutters and buffers.
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DC Sports
(@73Champs) reported
@CraigHoffman @PrimeVideo Curious for your thoughts on the entire sequence from Sunday to Thursday. The optics of him starting on Thursday after what we saw on Sunday are terrible, and obviously we saw the result last night on a hit which one might not expect to produce that result without prior trauma.
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Bob Erasmus D4L
(@BobErasmus1) reported
@RedLegGI @PrimeVideo They seem to have problems every week.
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Fortunate Son
(@LintGoober) reported
@PrimeVideo your coverage of the NFL would be better if your service wasn’t so bad. I had better coverage and quality when TV was black and white
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Cab Davidson #FBPE
(@gnomeicide) reported
Saddens me to say it. Rings of Power on @PrimeVideo - it's just dreadful. Just awful.
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Pjelk
(@Pjelker) reported
@LOTRonPrime @PrimeVideo Once again an awful episode. The showrunners lack of understanding time frames, scale of groups/armies, dialogs and timing is unbelievable!
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Ahmet
(@ylldrmahmet) reported
@LOTRonPrime @PrimeVideo Unfortunately it’s just a huge disappointment after waiting it for a long time, the whole plot sucks .It’s a massive success that you guys managed to make such a terrible show which is based on Tolkien’s legacy. Just shame on you! Even 50 cent (that I pay for Amazon) is wastage
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Silveroads
(@Silveroads1) reported
@SSylvester55 @PrimeVideo @amazon Never had a problem on network tv. That's the point. No need to "click to chat", Amazon.
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James Fawcette
(@TheFawcette) reported
@PrimeVideo Hello. Long time viewer. I'd like to report significant problems with your Thursday Night #NFL games. Can not fast forward & even with the 15sec advance there is zero preview. Yes, it is set to record. No, your UI is not the same in Apple TV app as it is on Web 1/3
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Sher
(@musrifman) reported
@Jwat5 @LOTRonPrime @PrimeVideo The problem is - she does not get the power just because it another long story - I am not sure in this series she will ever get any powers
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NBA League Pass Support
(@NBALPSupport) reported
@BenJRedd @PrimeVideo @AmazonHelp We are sorry that you are having issues linking you NBA League Pass subscription to your Prime Video account. Please send us a DM with with the error that your are getting and we would be happy to help. Thanks!
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Matthew Kiernan, who enjoys Halloween. 🎃
(@HQ10) reported
@grady_hendrix @PrimeVideo Could you give me your login? They canceled my subscription (something about nonpayment, I don't remember). Thanks.
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Guymadee
(@guymadee) reported
@DJDexMKE @PrimeVideo @DIRECTV I have had no problems
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*******
(@MrAngryTwinkie) reported
@ONEChampionship @PrimeVideo @dollarcostcrypt if you need a combat sports fix. Tonight 8pm Eastern/5 Pacific on Prime. They allow knees to head of downed opp.
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Earl
(@eraym28178) reported
@NFL @PrimeVideo why do they even have coverage of Thursday night football ,your taking the opportunity of millions of fans from watching Thursday football ,because we don’t have a Amazon subscription .wake up NFL terrible coverage of injury last night!!!
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CK
(@ItsCK813) reported
@justinbauerle @PrimeVideo I’ve watched the TNF games on my Sony smart tv and also on a Roku for the tv in my room. I’ve had zero streaming issues with either tv.
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MJ
(@Mj2Keane) reported
@NFL @PrimeVideo FIX THE GOD DAMN FEED FOR TNF—-YOU DBAGS ARE COSTING BUISNESS’ $ CUZ PEOPLE ARE WALIKNG OUT
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kaladin_ne_pat5
(@kaladin_ne_pat) reported
@LOTRonPrime @PrimeVideo I despise this show and everything it stands for. Every single person who was involved in creating this should never ever work again. Horrific. Tolkien is turning in his grave.
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Ruben Lopez
(@ruben_usa) reported
@MossMoophe @LOTRonPrime @PrimeVideo Tell me a better show today. House of Dragons is way boring, all chit chat. Don't compare with a movie because it would be unfair, but with any series. Hard to find one. Not perfect, but entertaining. As said, they cannot copy Tolkien. That's the main problem.
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Victor Bryan
(@VictorBryanFS) reported
@PrimeVideo @IsmaelC_C @REMEZCLA The actor/actresses are doing good, the problem with the show is the writting, it just ain't good in that aspect.
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Esmeralda Perez
(@EsmeraldaEszy) reported
@RCalcione @PrimeVideo I had no problems here in So Ca Montebello area.
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Zalinsky
(@M_J_M_97) reported
@PrimeVideo ok, your tried live sports with #TNFonPrime and it wasn’t the worst thing ever. But poor video, bad pregame interviews, mostly uninteresting commentators, and poor production choices (see #TuaTagovailoa injury replays) make me think it’s time to just hang it up.
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sokoot_shab
(@sokoot_shab) reported
@PrimeVideo #مهسا_امینی please help Our women's lives are in danger in Iran, please help and support us
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T Smith
(@LOADBCAPO) reported
@PrimeVideo and @NFL that was NASTY WORK to keep showing that replay of Tua’s injury showed no class. #NASTYWORK
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CJ
(@detroithopeless) reported
@PrimeVideo So why is it that no matter if I connect to either wifi or 5G does #RingsofPower audio and video studders? Even if I download the episode, it does the same exact thing. Solutions? And before you say it's my device, no other streaming app gives me this issue currently.
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j$
(@tonisballs) reported
@LOTRonPrime @PrimeVideo 1B$ for a tv show only for this snooze fest? that one episode and CGI aint gonna save it... oooohoooh fireworks oooooh but no good writing in sight. Put your money in original ideas please. worst streaming platform rn
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LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo @IsmaelC_C @REMEZCLA Where did he got the haircut from in middle-earth? And who did the awful fighting choreos?
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Art 🅱️andelay
(@ArtBandelay) reported
@PrimeVideo your streaming service is so disgustingly ****** you somehow made the worst professional organization in sports history even worse. i hope your company explodes and everyone who isn't a warehouse worker perishes tremendously in the accident.