Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 10: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Crashing (22%)
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Sign in (21%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Spokane |
Sign in | |
| Palmyra |
Playback Issues | |
| Palmyra |
Playback Issues | |
| Palmyra |
Playback Issues | |
| Elkhart |
Playback Issues | |
 Carlisle |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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auliaoctavia
(@auliaocta25) reported
@PrimeVideo My boss got his account and his securities detail with the help off @officialmikecrack hit him up on instagram now and ThankGod letter
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anslie❓
(@eilsna) reported
WHY DOES A FIRESTICK REMOTE WORK WHEN YOUR TV IS OFF I SOMEHOW BOUGHT A MOVIE OFF OF PRIME VIDEO WHILE ASLEEP AND LAYING ON MY REMOTE @PrimeVideo ????????
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KanuZeusSango⚡️
(@GiovanniKadachi) reported
@ReshadRahman_ @PrimeVideo I think he mean to say he never seen a winger as terrible as Dembele cause he played with Ronaldinho, Messi, Henry, Pedro, David Villa.
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haya saw blackpink
(@hayanxstalgia) reported
im so curious of reya, i feel like she's even worse than adriel. we need s3 to get more of her story cause she's so interesting as a character. @AppleTV @hbomax @PrimeVideo help us continue the story of warrior nun with more seasons #SaveWarriorNun
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Jessie Rivera
(@jessie_rivera) reported
@FCBarcelona @PrimeVideo I’m trying to watch it through the Barca app but there’s no audio. Any one else having problems?
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Kevin Naylor
(@Naylz19) reported
@PrimeVideo I am on the Amazon website on my laptop and the Leeds v Man City game is nowhere to be found for me to watch it. Why not? I watched the Man Utd V Nottingham Forest game last night with no issues
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Piyush Joshi G
(@JoshiGwasTaken) reported
Why I am seeing the ads in Amazon mini tv, even though I bought the prime subscription 😑 Fix this and show ads only to non-subscribed users!!! @PrimeVideo @amazonIN #PrimeVideo #amazonminitv #amazonprime
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Factual Nurse
(@FactualNurse) reported
@ShaneEthridge @PrimeVideo Sound dubbing was fine for myself and friends (Watch party.) Sounds like an issue on your streaming?
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Andrew Binstock
(@AndrewBinstock) reported
Anyone know why the broadcast quality of the live football on @PrimeVideo is so much better than on @SkySportsPL when watching on the same channel 1080i TV?
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
You get better quality streams from iptv than you do #PrimeVideo #PLonPrime #LEEMCI
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Ousmane
(@uniqufootball) reported
‘I have lived through it. I know it’s hard. I know it’s HARD to be a Barca player’ ‘We’re Barca, we’re privileged. You’ve to value you’re at Barca” “WORK and EFFORT, we’re BARCA” -THE NEW ERA @FCBarcelona @PrimeVideo
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Mark Pippin
(@markpippin) reported
@PrimeVideo Hey, Having issues with playback on Apple TV and the Prime App. Video starts, goes off and getting a Something Went Wrong" message. Sound continues in the background... HELP....
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GamerSam777
(@GamerSam777) reported
@PrimeVideo VGA affect isn't right, that's not 90s video quality
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J.D. The Northman
(@themmaguru) reported
@tobiaslane @PrimeVideo Minus the meh writing I enjoyed it. The acting and production quality helped a ton.
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James knight
(@ABoyandHisYeti) reported
@RealBurgerGod @PrimeVideo I don't care how many ghost they send. I'm making Mickey Mouse work every d*mn day.
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Jay
(@Kingofmanding) reported
@PrimeVideo I’m on vacation in Dominican Republic and cannot login to my account because I don’t have access to my Us number. Please help @amazon
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Jamie Ferguson
(@Jamie_Ferguson_) reported
picture quality on your football games is dogger @PrimeVideo
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Carl Hurren
(@chaz_60) reported
@PrimeVideo your picture quality is appalling for the live football. Please sort it. 😡😡😡😡😡
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Roger Wong
(@lunarboy) reported
@PrimeVideo It’d be great if I could watch an episode of “Jack Ryan” on my Apple TV without it buffering and stopping playback at least three times per episode! And no, it’s not my connection nor my device. I don’t have these issues with Netflix or HBO Max.
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Andrew Burke
(@andrewMOT) reported
Shearer apart the punditry on this match is awful @PrimeVideo #LEEMCI #lufc
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Andy Bullemor Music (Media Composer)
(@bullemormusic) reported
@PrimeVideo can you please fix your PS4 app. Everytime I try to use it I have to log back in.
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ᴀɴᴅʏ
(@andeckitt) reported
Streaming football on @PrimeVideo 🥴 Absolutely terrible.
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Michiel
(@LeMichiel) reported
@PrimeVideo I read about tho sync issues for Jack Ryan and that they are solved. I have sync issues with Modern Love Amsterdam and these are not solved with the fix that has been deployed for Jack Ryan. Can you look into that series as well, please?
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Piyush Joshi G
(@JoshiGwasTaken) reported
Why I am seeing the ads in Amazon mini tv, even though I bought the prime subscription 😑 Fix this and show ads only to non-subscribed users!!! @PrimeVideoIN @amazonIN #PrimeVideo #amazonminitv #amazonprime
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Barney Simpson
(@BarnoSimmo) reported
Picture quality on Amazon prime football is absolutely garbage, can’t wait for it to be back on sky @AmazonHelp @PrimeVideo
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Matt Lumb
(@mattlumb1) reported
@PrimeVideo Serious question. I’m currently streaming a film on Disney+ in Dolby Vision without any issues. For the third night running your football coverage was Standard Def at best. Really laggy. Audio not in sync with visual. What gives?
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Amazon Help
(@AmazonHelp) reported
@Kingofmanding @PrimeVideo @amazon We can respect the frustration account issues like this can cause. As much as we'd like to help over Twitter, we're unable to see account information, out of respect for the security of your account. Please use the provided contact information at your earliest opportunity. -Chuck
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James Wilson
(@JamesWi07560350) reported
@TheBlueDodger @PrimeVideo @PasoliniRevival Please stay that way. Very raw and a million miles off being chelsea quality. Marginally ahead of Colwill but might as well just use him and save the £30m
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Jon Gambling
(@WiltshireLad85) reported
So now @amazonmusic is telling me I can't listen to my downloaded song offline. Oh dear, Oh dear, Oh dear, you have now managed to destroy what was a very good free app. Please, I beg you, keep your mitts off of @PrimeVideo. If it isn't broken, don't try and fix it!
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Jay
(@Kingofmanding) reported
@AmazonHelp @PrimeVideo @amazon very disappointed that I cannot login to Prime Video because I cannot access my phone!!