Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bel Air |
Crashing | |
| Durham |
Sign in | |
| Enumclaw |
Buffering | |
| Redondo Beach |
Sign in | |
| Naples |
Sign in | |
| Nixa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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UKBlitz3
(@Kb19031160) reported
@LilPenguin222 @PrimeVideo It's bad the story is terrible
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🟣Tavares J. Bussey
(@TavaresTeaches) reported
I just finished watching Season 3 of #Manifest and I REQUIRE a season 4, 5 and 6 @NBC or @netflix or @PrimeVideo or SOMEBODY!!! Don’t miss this money over a cancellation error!!!! #SaveManifest
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Max Hyde
(@HydeAndTrace) reported
@PrimeVideo Still doesn't make sense that he knows English well enough to make a joke like that, but that's a problem in almost every story that involves multiple alien races.
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Tony Soprano facts
(@StormdrainB) reported
@PrimeVideo First of all, that even remotely doesn’t work as wordplay. Secondly, a renaissance is a renewed interest in something. Pugh never went anywhere. So shut ******** up Amazon Prime Video
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Really?
(@ohhhreallyyeah) reported
Anyone else having issues with @paramountplus on @PrimeVideo?? Like I can’t even create a P+ account through Prime bc it says my email is taken, and all of the Love Island “bonus” episodes aren’t up on the app. After my dad binges Evil and Star Trek I’ll probably cancel tbh
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John Harris
(@johnharris85) reported
Hey @PrimeVideo how come you seem to have "connectivity problems" every half an hour but Netflix and everything else seems to work fine? Super unreliable, especially (West Coast US) mornings, has been for months.
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de Bourgher's King
(@deBourghersKing) reported
@amazon @PrimeVideo Jeff, please, I am at work I do not have time for your games. I have asked you repeatedly not to reveal my secret and yet you persist in tormenting me
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Dillon Percival
(@dillon_percival) reported
@PrimeVideo I literally can’t even watch the Grand tour. Your **** app won’t let me rewind when I stream to my tv. So I pulled it up on the TVs app. Can’t watch it cause you think it’s still being watched on my phone. This isn’t an issue with Netflix or other streamers. Fix it.
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Banda Nikith Sai Reddy
(@BandaNikith) reported
@realmecareIN @PrimeVideo Today I stated facing issue with video playback with Amazon prime videos
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Mary Willoughby
(@MaryWil58422833) reported
@PrimeVideo btw, have no problem hearing dialogue delivered by @DIRECTV to same @VIZIO equipment. Your content useless if I can't hear all of it
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Lüke
(@LukeJH22) reported
I need a new series I feel like I keep scrolling over potential good shows. Can be @NetflixUK @PrimeVideo or @NOWTV_It I was thinking Jack Ryan on Amazon. Please help!
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Danny boy
(@EhmDaniel) reported
@JMCInformation @PrimeVideo @OUTtv I have the same problem! It’s not there still!
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Kanilgeo
(@kanilgeo) reported
Hey @Binged_ @PrimeVideo Is there any problem with the toofan audio? Because here hindi audio is not available...????
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Peter Windhorst
(@windhorst_peter) reported
@PrimeVideo The broken lamp.
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∂åⱴə👨🏻💻
(@DaveFlash) reported
@MBrennock @PrimeVideo @JeremyClarkson actually, they haven't decided yet, Jeremy gave in interview earlier this week I believe, in which he/they said they have to wait for a computer algorithm to either spit out a yes or a no on a second season, so we have to wait on that. but prime video is having issues right now
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Stupid Gulley
(@StacyWi31965391) reported
@PrimeVideo @xajyux I can't login to prime video can u help me? My phone and number is different
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Williams
(@987will) reported
@TheTomorrowWar @PrimeVideo So you come to the Pentagon on the WORST DAY EVER and they gingerly wave you off…? 🤔
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katerina
(@karlasmanners) reported
@canolizzer @PrimeVideo HELP😭
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Wit killed Asmodean
(@ChareenSeiaDoon) reported
@HBOMaxHelp This is not a device issue and the stream is "playing right" (?) everything shot in 21:9 has been letterboxed for 16:9 which isn't great on a 21:9 screen. Quick search shows complaints goes back years and HBO just doesn't care? @PrimeVideo and @netflix fixed this a long time ago
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J G
(@Jaro2903) reported
@PrimeVideo Hey Amazon prime video Why can't I watch my series Bosch? I have been trying to start it for one hour. Is it every weekend with suche problem. I'm on trial.
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AOA
(@opitza) reported
@PrimeVideo I am trying to cancel my subscription but can't. Please help
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Williams
(@987will) reported
@TheTomorrowWar @PrimeVideo To paraphrase: “We’ll be lucky if there’s anything left by the time they get to us…” 😵💫😵💫😵💫 Sort of a commentary on “state of actual events”. I get it. BTW, amazing that some “space movies” entertain the thought of “them” trying to OFFER US HELP, to save us from ourselves. 🤔
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Alan Lewis
(@alewisradio) reported
I’m watching a film called @HorizonLine on @PrimeVideo. It’s quite possibly the worst film I’ve ever seen and I’ve literally watched thousands. You HAVE to watch it.
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Cuddle Bear
(@CuddleB74478239) reported
@PrimeVideo @InvincibleHQ Oh my gosh, i just realized you could describe his character from Oz as "a dad with issues"
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Ross
(@RK21N) reported
@PrimeVideo can you guys support with an issue with prime video?
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• Freda Addo-Oludare•
(@El_freedah) reported
@PrimeVideo hello, I need help canceling my Amazon prime subscription. I have tried many times to do it myself. But every time it says it will send me the code to log in through my sms and it never does. This has been going on for the past few months.
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Vishnu Dadhich
(@VishnuDadhich12) reported
@PrimeVideo What is this about prime video automatically log out from my device and all my downloading video is deleted very very worst service by Amazon prime video and no one will be answered by customer care very dis appointment by prime video
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Nebz Shady!: CEO of the Sonic Multiverse
(@Nebzshady2002) reported
@PrimeVideo @Bushido24687382 @InvincibleHQ He has issues cause he couldn't get more photos of SPIDER-MAN!
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Josh Ribakoff
(@joshribakoff) reported
@HBO @PrimeVideo your content is borderline unwatchable on my new OLED. Every dark scene suffers from macroblocking or blotchy compression artifacts due to reduced color range. It’s not my internet, your streaming quality is trash!!
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Michael Poirier
(@Mikey_Poirier) reported
@PrimeVideo Why are the videos all of a sudden only being marked down .80 cents, $1, etc? There used to be daily deals of 50% off or more that put them in your 9.99, 7.99, or 4.99 daily deals. This new plan is terrible