Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Buffering (32%)
• Playback Issues (32%)
• Sign in (16%)
• Crashing (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Sète	Crashing	12 hours ago
DeWitt	Buffering	2 days ago
Betim	Sign in	4 days ago
Melbourne	Buffering	4 days ago
Poplar	Buffering	5 days ago
Lakeville	Buffering	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  xyLOGIX, LLC (@xylogix) reported 9 minutes ago

  Cmon @PrimeVideo videos won’t load in the iPhone app fix it

• 
  Dawnathon (@dawn6884) reported 10 minutes ago

  @PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate

• 
  🐢Slow & steady wins the race. (@T3rriClark) reported 10 minutes ago

  Awww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win

• 
  The Commander (@TheCommander99) reported 11 minutes ago

  @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

• 
  que 🫦 (@Quetopia_) reported 12 minutes ago

  @PrimeVideo what a terrible mobile app you have lmfao.

• 
  András (@AndrasGele32663) reported 13 minutes ago

  @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

• 
  ECHOjessylyz (@stargatejessie) reported 16 minutes ago

  @AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.

• 
  ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported 17 minutes ago

  @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more

• 
  Quintaconta (@Couves5J) reported 19 minutes ago

  @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

• 
  ami ☆ (@dudcentral) reported 20 minutes ago

  @sherronemooremd @PrimeVideo I am poc. And I do think it’s a problem that needs to be called out cause it’s obviously a pattern here. Prime has made so many ya shows and movies these past years where the diversity has been almost non existent. Why tf should we just accept that **** every time ??

• 
  ness ♡ scy (@lycheehani) reported 23 minutes ago

  @PrimeVideo please fix the picture ratio on Leviticus or give me back my money

• 
  . (@audhdhere) reported 29 minutes ago

  @PrimeVideo @PrimeVideoIN Worst ever

• 
  DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported 30 minutes ago

  @Stargate_SG14 @PrimeVideo The worst 🥲

• 
  Rahul Raj (@raj0687) reported 33 minutes ago

  @PrimeVideo I changed my mobile handset and got subscription before changing my phone. But not able to watch prime series as I already have subscription of it. Please help.

• 
  Save Stargate (@SaveStargate198) reported 34 minutes ago

  @PrimeVideo I have an issue with my Prime Video subscription. How can I get support please?

• 
  Don't ask me what I am (@ChynaDollRedz) reported 34 minutes ago

  @HouseOfWalsh @PrimeVideo The worst "friend" group ever

• 
  Gcfan1987 ♊ (@Gcfan1987) reported 34 minutes ago

  @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

• 
  M Flynn (@MFlynn88896579) reported 36 minutes ago

  @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

• 
  Raaj Varma 🇮🇳 (@theraajvarma) reported 42 minutes ago

  @PrimeVideo hello, I am not able to login in d prime video slate account. Need help

• 
  Mike (@BMatthews86) reported 42 minutes ago

  @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

• 
  LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported 44 minutes ago

  @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

• 
  Gaseous (@Gaseoustb1331) reported 49 minutes ago

  @PrimeVideo @PrimeVideo Batman S2E2 never loads up but I can easily stream every lame reality TV sitcom no problem at all?

• 
  Seems Like No One (@SeemsLikeNoOne) reported 49 minutes ago

  @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

• 
  Seems Like No One (@SeemsLikeNoOne) reported 49 minutes ago

  @Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

• 
  Brandon12121997 (@BrandonLeeDbson) reported 51 minutes ago

  Has anyone having quality issues on Prime video? @PrimeVideo

• 
  ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported 52 minutes ago

  @folklorefy @PrimeVideo @PrimeVideo get to work bro

• 
  Eric Williams (@EricWilliams28) reported 58 minutes ago

  The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

• 
  Young Boul From The Back Block (@Raubrim) reported 58 minutes ago

  @ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

• 
  Suze (@getrhythm195) reported 1 hour ago

  @PrimeVideo How does she get hired as an actor, worst acting ever