Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Buffering (29%)
- Playback Issues (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 34 minutes ago |
 London
|
Crashing | 1 day ago |
|
Liverpool
|
Playback Issues | 2 days ago |
|
Paris
|
Crashing | 2 days ago |
 Washington
|
Playback Issues | 4 days ago |
|
Cergy
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported@BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so
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Katie (@kitkate6801) reported@HilWimer @PrimeVideo @WNBA They are the worst!
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project hail dani (@namjooning111) reported@klourdess17 NOOO @PrimeVideo FIX THIS NOW
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MattJog04 (@Charjog01) reported@Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!
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GamingHQ (@DevineHQ) reported@amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.
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Franco. (@francosroom) reportedPrimevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?
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Dennis Celery (@YapiYapo99) reportedWhy does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo
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Kerry French (@KFrenchy5) reported@AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!
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➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
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SiltStridersFTW (@SiltStridersFTW) reported@A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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J Boogie (@JsQuick3Pod) reportedWNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.
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Emily Shell (@emmynicole1627) reportedHey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.
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Logan (@limeunfiltered) reported@PrimeVideo We sat through the worst season of the boys and watched it, now #savestargate
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Alberto Vega (@AlvioreVegsol) reported@TUPrensa @VIX so you are openly blaming @PrimeVideo for your problem? You are the ones advertising 100+ games. Shame on you blaming your problem to somebody else.
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RobertBruce (@TheBruceCosplay) reported@PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!
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Dave (@De1taDave) reported@SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me
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➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
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Archmagos Kiran (@ArchmagosKiran) reported@GrassoLati30007 @AmazonMGMStudio @PrimeVideo oh no, there was something to fear, hence the P90s to solve the problem. Or in the end Asgard shields, hyperdrives and unmatched weapons. or mk9 gatebusters.
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Teish Grasso (@GrassoLati30007) reportedDear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate
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Ginger (GWhite) (@gscheet) reported@PrimeVideo @AmazonMGMStudio skipped to plan f. We, Stargate fans from around the world, are trying to help them use plan S- #SaveStargate.
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Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported@weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.
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Hozefa Patanwala (@hapatanwala) reported@PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.
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Mark-roh-wah-vay (@rainbow_geisha) reported@AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported@hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis
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Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
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E (@TruthToLight15) reported@WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.