Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (31%)
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Playback Issues (26%)
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Sign in (25%)
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Crashing (15%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Sign in | |
| Tampa |
Playback Issues | |
| Northfield |
Video Quality | |
| Live Oak |
Buffering | |
| Montclair |
Sign in | |
| Birmingham |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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KPB
(@KPBKPBKP) reported
@PrimeVideo your live stream of this game is terrible.
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Steven Terry
(@SJTsportsfun) reported
@ChristopherHine @PrimeVideo @amazon My prime won’t even come on. All the other pay per stream services work but not prime….
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Zombywoof PhD
(@Zombywoof7) reported
@PrimeVideo the picture quality is similar to what I would get on my blackberry a decade ago for this NFL game. Nostalgic. Crap.
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Nsain
(@Nsain13) reported
@NFL @PrimeVideo made a big mistake with this. Terrible production, blurry video, audio not matching video… just plain sucks. It’s not just me either cause everyone I talk too is having the same issues. BOOOO #garbage #primevideosucks
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Peter Faulk
(@ChaoticPigeon17) reported
Is it too later for NFL to back out of this @PrimeVideo deal? This stream quality is HORRENDOUS. It’s like I’m back watching sports in SD.
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Terri Cameron
(@TerriCa28727730) reported
@GGreenII @PrimeVideo It’s great for about 20 secs (after reset) , then nosedives into choppiness. Worst I’ve ever seen!
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T. O'H
(@oharat09) reported
@tfs27 @PrimeVideo Yup same issue in SC. And I’m sure we don’t have the same internet provider.
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Henry Monmouth
(@henry_monmouth) reported
The quality of this @PrimeVideo #TNFonPrime stream is rough. Goes from 1080p to pixelated Vaseline.
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Alex Schneider
(@alexdawgfan) reported
The @PrimeVideo stream is awful.
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Glen Quagmire
(@GlenQua70999101) reported
@PrimeVideo Fix your ******* NFL stream. It’s unwatchable. @NFL, you guys made a massive mistake. Hard to watch a game when the Prime can’t handle the bandwidth. Poor quality and freezes every 10 seconds. Unacceptable.
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K Dot
(@KANYONANDERSON) reported
Trash *** streaming quality @PrimeVideo smh TNF deserves better
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Katie Shippert
(@KatieLady_18) reported
@PrimeVideo FIX THE SOUND 🗣You are ruining TNF on your first try.
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George Welty
(@GeorgeWelty) reported
@amazon @PrimeVideo Hey, the quality of the live stream looks like watching Madden on PS1. What's the deal?
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Joe Esco
(@joeesco27) reported
@NFL @PrimeVideo TNF Video quality is terrible. Freezes, audio drops. Amazon Prime Video and NFL are ruining TNF
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Anthony_Macc
(@A_mill__) reported
@PrimeVideo why does the game look so terrible if you gone have the TNF game at least make it watchable
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Tha Funkdizzlator
(@Funkdizzlator) reported
@PrimeVideo this @NFL broadcast is terrible. I have constant buffering and the audio is out of sync.
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Paul Kelly
(@pk500) reported
Am I the only one whose @PrimeVideo picture is pixelated during #ChiefsvsChargers? My Internet speed is fine. So is ping. Better spool up more servers, Bezos! @NFL
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Mikey
(@Mikey__Mc__1919) reported
So this must be what it felt like to watch football in the 80’s fix your quality @PrimeVideo @JeffBezos @nfl #TNF
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Kris B ☮️🇬🇦🏳️🌈
(@KblackKris) reported
@PrimeVideo taped game and watching delayed, the picture quality is terrible. What gives?
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ryan stevens
(@ryanstevens14) reported
@NFL @PrimeVideo absolute garbage quality on TNF tonight, basically unwatchable!
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T shizzle
(@Tshizzlegang) reported
@PrimeVideo why is the Thursday night football glitch and freeze every frame
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Colin Bish
(@colin__bish) reported
@PrimeVideo @AmazonHelp any thoughts on what’s happening? I’ve restarted the app and console and have the same issues.
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blizzardmandog
(@bvisse) reported
@ajassy @NFL @PrimeVideo For people complaining about video quality - get a ROKU already!
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Erick Munoz
(@E_Munozzz) reported
Amazon prime broadcast is terrible. The sound and everything about it is BORING! Terrible @PrimeVideo Zero excitement especially for a TNF
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504yaknow
(@504yaknowdat) reported
from
San Antonio, Texas
@PrimeVideo are your servers underwater?!?!?!?! Looks like I’m watching tecmo bowl! Fix it!! #thursdaynightfootball
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Anthony Frederick
(@LIL_LORD_FKLROY) reported
@PrimeVideo have you seen succession? It’s the scene when they piss on the phone and it’s still not working by the time they’ve washed their hands
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Sim
(@KarrySim21) reported
@PrimeVideo The video feed is terrible. Picture is delayed. Picture freezes. Sound voiced delayed Terrible. If this is how it’s going to go. Guess TNF won’t be on my TV.
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Tami McKnight
(@TamiMcKnight12) reported
@pk500 @PrimeVideo @NFL Not alone. Lots of us! So awful.
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Dawnetta Earnest
(@DawnettaEarnest) reported
@ByHeatherLloyd @NFL @PrimeVideo This Live coverage is total crap. The audio is about 10 seconds ahead of the video and the video is terrible with lots of glitches and blurry. Amazon prime you need to get your act together if you’re going to try to do NFL football on Thursdays. 👎
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Hotel Nerd Network Powered by Pod Decks
(@HotelNerdPod) reported
Watching @NFL #thursdaynightfootball on @PrimeVideo and my video is very pixelated and choppy. Is anyone else having these issues?