Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Crashing | |
 Athens |
Playback Issues | |
| New Delhi |
Buffering | |
| Gilbert |
Buffering | |
| Rogers |
Playback Issues | |
| Jackson |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Membro
(@Membro_CFW) reported
Yo @PrimeVideo fix your service #tnf blacking out every 5 minutes.
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BN11
(@NICLOM11) reported
Lame @PrimeVideo -launching the prime app via Apple TV doesn’t work. just crashes & the app won’t open. I can open & watch on a Samsung phone & screencast to tv but that’s it. Tried deleting the app, reinstalling, unplugging Apple TV.Hope we don’t have to deal w/ this every thurs
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Chris McIntire
(@cmmac18) reported
Hey @PrimeVideo…I have mid 400’s down on my internet. Streamed all day without issue. Why all of a sudden does the football game blur in/out? If you can’t offer without issues, don’t do it. Several people I know are experiencing the same thing.
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Milyen
(@xidmil) reported
@_mrkschultz @NFLonPrime @PrimeVideo Quality is like a vhs tape
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I've haunted a thousand lives 👻🎃
(@1000LivesSara) reported
We only have streaming tv. The quality of this stream is atrocious. It's not me, it's you, @PrimeVideo #ChiefsvsChargers
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Jon Easter
(@johnnystir) reported
@ByHeatherLloyd @NFL @PrimeVideo My Comcast box warned me it might have some issues, but it's been fine at my house.
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Beerelevance
(@opey1970) reported
@PrimeVideo @chargers @Chiefs The feed is horrible. Please fix
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Karl S Call Sign: Baker
(@KarlsKookies) reported
And yet again the sound is not in sync with the picture. @PrimeVideo this is a problem.
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Amit Nayar
(@nayar_amit) reported
I’m ok with #TNFonPrime but fix the @PrimeVideo app please def got some kinks to work out especially when you leave the app and come back to continue watching live or where you left off
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Steve Linderman
(@LindermanSteve) reported
@PrimeVideo @chargers @Chiefs Hey there, the game is unwatchable. Constantly stopping and buffering. Don’t blame my equipment, I stream constantly with zero issues. You guys better fix this ASAP.
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Ryan Lambert
(@Lambo821) reported
@PrimeVideo the picture is about 3 seconds behind the sound for this @nfl game. FIX it
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AWAL
(@__awal__9) reported
@tmorr_gram @PrimeVideo It might be a regional thing — depending on what servers you’re connecting to. I’m in SLC so I’m likely connecting to Oregon and it’s been pretty spotty. Others reporting GREAT stream and they might be connecting to San Fran or Virginia? Idk.
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Matt Tilton
(@matthewtilton) reported
@PrimeVideo @NFLonPrime Worst picture I’ve ever seen on a football game in my life!!!!
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Mrgoham11
(@TSMrgoham11) reported
@amazon @PrimeVideo fix this stream of Thursday Night Football!
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It's #MailataSzn
(@MailataSZN) reported
Hey @PrimeVideo your video quality for TNF is GARBAGE
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grady cochran
(@onet1mer) reported
@ByHeatherLloyd @NFL @PrimeVideo are you using apple tv? could be the issue.
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Big Mike Be 3X Dope
(@blak_magus) reported
Watching #TNF on @Twitch while having to try to ignore the usual toxic chat by making your feed full screen is just wrong. I need @PrimeVideo to fix their **** if they really want us to buy into the idea that they should be the place to watch these games on from here on out.
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Tara S
(@TaraRichelleS) reported
@PrimeVideo @chargers @Chiefs This is the worst quality. Horrible. Well it back to prime time tv you clown
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Elise Stefanik is trash
(@robinsparkIes) reported
@PrimeVideo @KingJames Fixing your video quality should be up next. ****** awful jittery mess
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David Shoolin
(@Dave_Shoo) reported
@MailataSZN @PrimeVideo Nah man. It’s way better than broadcast. It’s possibly your internet or some other issue.
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Jason Blanshine
(@bshine2320) reported
@GTGarrity @EdBouchette He doesn’t even realize that’s a “him” problem and not a @PrimeVideo problem…
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Candace Parker
(@CandaceParker04) reported
@PrimeVideo @chargers @Chiefs The quality is 💩 #TNFonPrime
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Blake Calhoun
(@blake_calhoun) reported
Have to say the video stream quality on this Thursday Night Football game on @PrimeVideo is actually really good. I use @Sling for live TV and watching the NFL opening last weekend it often looked compressed & stuttered.
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Eli
(@xburnx3) reported
@PrimeVideo @chargers @Chiefs The video quality is garbage. If you can’t keep up with cable tv, streaming live content is not for you. Monopolies are bad for everyone but Jeff.
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Dcondreva6
(@dcondreva) reported
@PrimeVideo please void ur contract with the nfl this is so choppy and laggy just awful
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medicimom
(@NancyMa62272320) reported
@NFLonPrime @PrimeVideo Great for the 19 million households who DONT HAVE INTERNET! usually if you don’t have Internet, your cell phones don’t work that great either, so you can’t stream on your phone (and who would want to watch football on a phone), you can’t hotspot,so you can’t watch the games😡
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Nate
(@NateRoh) reported
@PrimeVideo @NFL video stream quality for chiefs game is absolutely terrible. Audio is out of sync. Total ****!!!
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Chris Donovan
(@TopherDonovan) reported
Thanks @PrimeVideo, @NFL and @GetSpectrum for the worst view experience of Thursday night football. Sure sucks!
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Chad Hall
(@TheChad304) reported
@PrimeVideo was a terrible idea. Way to go @JeffBezos on cashing in on a terrible idea. Bring it back to @nflnetwork
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Bradley Beck〽️an
(@bbeckman05) reported
@PrimeVideo y’all going to fix this live streaming glitch or naw?