Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Buffering | |
| Austin |
Crashing | |
| Portland |
Sign in | |
| Pompano Beach |
Sign in | |
| Bethlehem |
Sign in | |
| Broadview Heights |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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evolutionpixel
(@evolutionpixel) reported
This stream quality on the roku is brutal lips not matching up to audio #primevideo
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Nick
(@NickGara24_) reported
Fix your audio !!! It’s not syncing with the picture @PrimeVideo
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Edward Christy
(@driheet07) reported
Hey PHX IS the problem with the NFL Broadcast @PrimeVideo or @CoxComm?
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Sir Blacksquire
(@EsquireT3) reported
So far @PrimeVideo is not really making me feel like it is a quality game.
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Eric Leuck
(@LeuckEric) reported
@PrimeVideo , your live picture quality is terrible. Step up your game. Shame on you for paying boat loads of money for live @AroundTheNFL football and giving us this crap.
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Joseph Sarianides
(@jsar34) reported
@PrimeVideo fix your signal. Not a good start. @NFL
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Dan
(@dleimer2) reported
@ByHeatherLloyd @NFL @PrimeVideo Quality is trash
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Noah short
(@NoahTall90) reported
@PrimeVideo terrible video quality on TNF
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Sports TV Ratings
(@SportsTVRatings) reported
Had two FireTVs conk out on TNF pregame giving me "Slow Internet connection" errors (which I dispute!) but via PrimeVideo app on Apple TV it has worked flawlessly so far.
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Lord Vader
(@LordVad62116311) reported
@PrimeVideo @GEHAField This picture is way clearer than the pic quality on my tv. Horrible start
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John World
(@JohnWorld27) reported
@NFLonPrime @PrimeVideo Please fix the audio on Thurs night telecast… keeps cutting in and out
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Lord Vader
(@LordVad62116311) reported
@LaughTrackPV @PrimeVideo Horrible picture quality. So far a failure
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NC 🛍🥿👜
(@lbshakeitforme2) reported
@PrimeVideo the video quality of #TNFonPrime is horrible!!! Put this back on regular tv!!
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ᗩᒚ
(@onebadmorning) reported
First TNF game on Amazon Prime Video. Quality looks like ***. 360p gaming. @PrimeVideo @NFLonPrime @NFL
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Ʊ ColtsGirl87 Ʊ
(@TammyMatheney) reported
@Screwtapez @PrimeVideo It won’t allow me to sign in
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CopperGurl
(@HouseOf7Moons) reported
@PrimeVideo @NFLonPrime Fix the grainy picture - watching the #TNF Like this will be unacceptable! 🤬🤬🤬
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Davor mimica
(@mimica_davor) reported
@NFLonPrime @PrimeVideo Quality is terrible. It’s like watching TV before HD came along….Wish this was still on nfl network
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Dan Barber 🏳️🌈 🇺🇦
(@dbarber) reported
omg. The @PrimeVideo app on Apple TV is terrible. As you scroll through the selection, they expand the image for the movie/show. It has lag and reduces efficiency. Do they utilize UX Design for their apps?
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..
(@mSCOLAjr) reported
@PrimeVideo TNF skipping fix that ****
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Ashley Equity
(@dano_dmohr) reported
@PrimeVideo Fix the stream!
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Freddie Harb
(@Federicko_cool) reported
from
Redondo Beach, California
@amalsawi @PrimeVideo Watch it in the app... better quality
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Trevor Lytle
(@tlytle33) reported
Gotta love the buffering issues on the @PrimeVideo app. Not like @amazon isn’t one of the largest companies in the world or anything….
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BrownBomber.
(@BrownBo35238257) reported
@danorlovsky7 Poor NFL product from @JeffBezos @PrimeVideo I have also had issues with the feed.
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Michael Mueller
(@that_guy_i_am) reported
@NFLonPrime @PrimeVideo @NFL this is just awful. #TNFonPrime
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Jw1l35
(@jw1l35) reported
@PrimeVideo why is the video quality for Thursday night football absolutely garbage l
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🇲🇽🇵🇪Cesar🇵🇪🇲🇽
(@_Czr93) reported
from
Richmond, California
Fix the audio, it isn’t synced @PrimeVideo #thursdaynightfootball
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Milo Velimirović ☮️
(@MiloVelimirovic) reported
@JacqueVaxx @PrimeVideo I would not worry about the bandwidth. Sports and XXX have spent a lot of time and $$$ on content delivery networks to make this sort of thing work.
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John World
(@JohnWorld27) reported
@PrimeVideo @NFLonPrime Fix the audio
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steve marsh
(@stoopy512) reported
@PrimeVideo @NFLonPrime Anybody else having trouble getting Prime to even work.?
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jameill
(@jameillshowers) reported
@PrimeVideo @NFLonPrime My illegal stream has better video quality than the prime video stream