Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Buffering (29%)
- Playback Issues (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 7 hours ago |
 London
|
Crashing | 1 day ago |
|
Liverpool
|
Playback Issues | 2 days ago |
|
Paris
|
Crashing | 3 days ago |
 Washington
|
Playback Issues | 4 days ago |
|
Cergy
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
sgalanty (@shegal7) reported@StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.
-
Fabio (@Classic_FV) reported@Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.
-
Tua Hoops FC (@TalkShytMJ) reportedPrime Video is the WORST stream for live sports.!! @primevideo THE WORST!
-
Big Boosted 💛💜 (@1futur0) reported“See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af
-
🧸 (@bedchemstanx) reportedThis is the worst idea ever @PrimeVideo better not do this with season 2 this is why every show that has a season 2 show always sucks so much when it’s released weekly like do people lack the ability to watch 8 episodes in the one day or over 3 days
-
Rachel 🏳️🌈 (@monetfun) reported@hanwaddingham @PrimeVideo That is my plan when I get home from work
-
censored (@sdrawkcab44) reported@StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.
-
Katie (@kitkate6801) reported@HilWimer @PrimeVideo @WNBA They are the worst!
-
COACH RIDER (@pawan_coach) reported@PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing
-
It’s me, Lauren (@itsmelauuren) reported@projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.
-
shravan chaubey (@shravanology) reported@PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.
-
Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
-
T-Money (@MrDrakeford) reported@MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?
-
RobertBruce (@TheBruceCosplay) reported@PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!
-
John Mummert (@JohnMummert1) reported@A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.
-
Byrdie (@cantshaddaup) reported@paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.
-
phantom (@rebellion__scum) reported@SarcasticallyAJ @TSN_Sports @PrimeVideo not working for me on gbe stand alone app. You don’t have a subscription… ******** i don’t
-
WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
-
Zebra-gᐰte (@lmrj07) reported@PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate
-
Alfonso Ceseña (@sodadigital) reportedAgree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.
-
Anthony AC Chacon (@rowingcoachac) reported@AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate
-
Michael Wilson (@majolelo) reportedHi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?
-
Anand raj (@anandrj202) reportedWhat is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN
-
Vicky Mansour (@Vicky_Mansour) reported@BaronDestructo @lorenbhollander @PrimeVideo and will continue to be until they fix their mistake!
-
tvwithtrinity (@trinitysierra01) reportedYes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault
-
Hozefa Patanwala (@hapatanwala) reported@PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.
-
Trailmyx (@Trailmyx) reported@Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.
-
Scott D (@Scott94920) reported@PrimeVideo Not playing movies what's problem
-
JoeKar ◎ (@GULAGSGOTTAGO) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..
-
Mark-roh-wah-vay (@rainbow_geisha) reported@AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!