Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/24/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPalm Harbor Sign in
United KingdomCity of London Sign in
United KingdomNewham Playback Issues
United StatesWinston-Salem Buffering
United StatesPhoenix Playback Issues
United StatesYork Sign in
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDinkandDunkFB Mr.**** & Dunk (@MrDinkandDunkFB) reported

    @PrimeVideo @NFLonPrime Fix ur ******* stream. Im 20 seconds behind the live at least! While my computer is supposedly live. But both lag and buffer every 5 seconds. I only have issues with your platform no other streaming, so its not me. @JeffBezos Stop stealing my money! Fix!

  • njcindy njcindy (@njcindy) reported

    For a while I have been feeling transported back to 1982, not 2022 with this video quality. Please fix it - hurting my eyes to watch the game because the picture is so pixelated. @PrimeVideo #TNFonPrime

  • TinaMarie_Higgs Thiggs (@TinaMarie_Higgs) reported

    @NFL @PrimeVideo can't even watch the bills patriots because of quality and buffering. Terrible.

  • Latimer13 James Kolz (@Latimer13) reported

    @PrimeVideo @BuffaloBills Hearing the collision before the ball is snapped is infuriating!!!! Fix your sync issues!!!!

  • pAINSWORTH81 P@ (@pAINSWORTH81) reported

    NFL on Amazon Prime is hard to watch. Never streams clear. Stops. Re-start. Blank scream with audio. Hope next year the customers can be provided some details for relief on these issues. Package has a lot of work to improve. @PrimeVideo @NFL

  • TheFlyingWee That Guy℠ (@TheFlyingWee) reported

    These @PrimeVideo announcers for the #TNF @BuffaloBills v @Patriots game are just god awful. Al Michaels is comatose and whoever is doing color isn’t exactly hyping **** up either. Exciting touchdowns and plays, and you’d think it’s a pee wee game.

  • ErnestT58128604 Ernest Thompson Jr (@ErnestT58128604) reported

    @PrimeVideo the streaming quality of TNF sucks!

  • Jeff74507151 Jeff (@Jeff74507151) reported

    @PrimeVideo @MarcusJonesocho Your streaming is 1080p down to 480p HORRIBLE!!! Your streaming quality is like AOL dial up internet..

  • PremiumOil420 Premium Oil (@PremiumOil420) reported

    @PrimeVideo please fix your audio or you’re going a mute bud

  • CoalBayarea C🅾️al🎅🏾🅿️ (@CoalBayarea) reported

    @PrimeVideo ******* terrible

  • Caseyo33251445 Caseyo (@Caseyo33251445) reported

    @PrimeVideo As I said, I have 200mbps and have updated everything. I’m using a fire stick 4K. You guys should call up YouTubeTV and ask them how to stream live and not be terrible at it.

  • bradbilljohn Bradford John (@bradbilljohn) reported

    This game is on @PrimeVideo . We expect bad football on Thursdays. Im rooting for the tie. C’mon #TNF . Bring the terrible. This @nyjets fan wants neither of these teams to win. #jets

  • benroethig Ben Roethig (@benroethig) reported from Dubuque, Iowa

    So @PrimeVideo no longer wants to work on my Apple TV. It says there's an internet connection problem when everything else works.

  • rickytotten18 Ricky Totten (@rickytotten18) reported from River Bluff, Kentucky

    I’d actually like to watch the Patriots and Bills tonight…however, @PrimeVideo is the absolute worst live stream sports I’ve ever seen…looks like it’s the 80’s and I’m trying to steal cable..pastrami and picture is horrible. Never have this issue with live sports on @hulu

  • BusybRos Sean Patrick (@BusybRos) reported

    @PrimeVideo quality on this game is awful.

  • TheInfrared90 Geoff (@TheInfrared90) reported

    @tankkapotamus @PrimeVideo @NFL It's terrible here in Western NY too. They clearly can't handle the server loads in concentrated areas (like where the teams are from)

  • TinaMarie_Higgs Thiggs (@TinaMarie_Higgs) reported

    @elonmusk Ugh this must be why @NFL @PrimeVideo has terrible streaming of the Bills Patriots game? It all makes sense 😞

  • bbertuzzi7 Becky Bertuzzi (@bbertuzzi7) reported from Warren, Ohio

    Man, I really love watching @NFL on @PrimeVideo and it’s ******* blurry. Please, get your **** together with the game streaming, I don’t have this problem when I watch Netflix.

  • MHBarnes1 MB 🌊🗳️ (@MHBarnes1) reported

    @TheYaszMan @PrimeVideo @NFLonPrime Not only is the audio bad, so is the video quality. Much worse than last week.

  • BusybRos Sean Patrick (@BusybRos) reported

    The only thing worse than this @Patriots team is this @PrimeVideo streaming quality.

  • ShowTimeKamron Kamron Chervenak (@ShowTimeKamron) reported

    @CommishMThomas @PrimeVideo Dear Mr. T: It’s 2022 and majority of the population (me included) wouldn’t know how to turn on a ‘RCA’ but can work an Amazon Firestick like no other.

  • Shorton02 Steve Horton (@Shorton02) reported

    @PrimeVideo fix Thursday night Football! Your **** does nothing but freeze and lag!

  • Nitran1005 NAR (@Nitran1005) reported

    Why is Amazon prime video the worst streaming app for NFL? Like holy **** I’m just trying to stretch the screen to fill it on my iPhone. ******* stupid @PrimeVideo

  • MirandaLynnGood Miranda Lynn (@MirandaLynnGood) reported

    I thought maybe my TV was messed up because the @NFLonPrime coverage is so blurry but every commercial NOT involving @amazon is clear. FIX IT @PrimeVideo

  • BrendaDMBfan Brenda Huhn (@BrendaDMBfan) reported

    Anyone having lousy picture quality on TNF on @PrimeVideo ???

  • gaybeartears Gay Bear Tears (@gaybeartears) reported

    The TNF @PrimeVideo stream through @Roku sucks ***. The quality has never been this bad before.

  • kellikagu Plant Ba(e)sed™ (@kellikagu) reported

    @PrimeVideo I need you guys to fix the issue with @RichesOnPrime. I can’t watch episodes 2, 5 or 6!!!

  • MACtranslator Thony (@MACtranslator) reported

    Watching football on @PrimeVideo is the worst viewing experience I've had in 20 years. @KirkHerbstreit and Al are great, but streaming live sports SUCKS for multiple reasons.

  • barciajudy4 Judy Barcia (@barciajudy4) reported

    @PrimeVideo football Thursday on prime is terrible with commentators!!

  • weRthe_world D.j.s (@weRthe_world) reported

    @freehan11 @PrimeVideo My father in-law has the same problem. And I haven’t been able to watch a minute of the game.