Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (32%)
- Buffering (23%)
- Sign in (23%)
- Crashing (19%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melun
|
Sign in | 1 hour ago |
 Brasília
|
Buffering | 10 hours ago |
 Houston
|
Playback Issues | 11 hours ago |
 London
|
Buffering | 3 days ago |
 Mexico City
|
Playback Issues | 4 days ago |
|
Georgetown
|
Crashing | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
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Ansley Masters (@ansley_masters) reported@SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers
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Himagna Mallik (@himagna_mallik) reportedI am facing a Problem video watching any content in @PrimeVideo it has Dynamic Lighting in Video player which I hate there should have some option to turn off like youtube. @PrimeVideoIN Developers kindly fix this please.
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Fan of Women's Wrestling (@MainEventMone) reportedI cant watch @AEW All In due to issues with @hbomax and @PrimeVideo. Guess i'll watch heatwave.
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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Cpt. ᐰrcher (@cptarcher93) reported@PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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Umesh (@ammanor_umesh) reported@PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?
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SJ (@Sovann_Jahlee) reported@blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day
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emre (@filiynext) reportedhey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6
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Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported@PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please
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Otter of Justice (@Turnip_Of_Doom) reported@PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou
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el-Cheeso 🧀 (@elCheeso) reported@thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.
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diva down era (@formybaela) reported@Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve
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Timothy Phillips (@Timothy96052831) reported@AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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Patriot13 (@riclee1313) reported@SKOL4444 @PrimeVideo I didn't have any issues
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Chris Schmidli (@cschmidli) reported@PrimeVideo Terrible news
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CrimeMasterGoGoo (@MasterG00g00) reportedHow can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos
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Ben10TheGOAT (@BenTennyson0044) reported@HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo
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Wind (@Windinmyhair00) reported@PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!
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Martin🎸Collins (@MartinCollinsx) reported@PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.
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SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
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Calvo Comics (@calvocomics) reported@PrimeVideo And now his work is mostly about lines.
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New World Disorder (@NewWldDisorder) reported@PrimeVideo are you guys gonna work today or what. My app says prime video is out
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Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡
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Nancy Roberts (@NancyRo96447533) reported@KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.
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Ron (@ronshim32) reported@PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it
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Blackanos (@ThaHustleMan330) reported@PrimeVideo getting a weird green screen glitch on the app. What’s going on?