Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/17/2026 10:15

March 17: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (24%)

    Crashing (24%)

  4. Sign in (19%)

    Sign in (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesConroe Sign in
AustraliaBrisbane Sign in
United StatesWoodbridge Buffering
United StatesNew Haven Playback Issues
United StatesBeaverton Playback Issues
FrancePessac Crashing
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • evenstar Arwen (@evenstar) reported

    @PrimeVideo @LOTRonPrime oh, nevermind HOW or WHO. the problem this time is WHERE. (Lindon. I'm betting Lindon. he's already got his claws into Celebrimbor T_T)

  • ThomasDufetel Thomas Dufetel (@ThomasDufetel) reported

    @CeekayBCFC @PrimeVideo Marvel isn t a character, and the joker has better (worst) things to do than battle of jokes!

  • Aashie007 Ashish Kuvvarapu (@Aashie007) reported

    @evenstar @PrimeVideo @LOTRonPrime Maybe Eregion, Celebrimbor never agrees to work directly with Annatar, actually its the elven smiths of Eregion, who are seduced. Celebrimbor designs the rings which have the vile craft of Sauron. He would only learn Annatar to be Sauron's fair form when the One Ring is made.

  • r_yaus RYaus (@r_yaus) reported

    @JeffBezos @PrimeVideo The feed was terrible…choppy, grainy and would freeze. I have YouTube live and don’t have any issues.

  • Btsarmylove2001 bt$.army_twt (@Btsarmylove2001) reported

    @PrimeVideo We want help 💔 World please help us... #Iran #MahsaAmini

  • BluejayPrime Jay Tapir-Lover Prime 🦝🌲🐋💉 (@BluejayPrime) reported

    @omeraf10 @BryanLaRose19 @PrimeVideo I'm more thinking ghost king at this point tbh. Somehow Isildur is gonna help him win back some territory, he'll be like "omg I can never repay you, if you ever need my help, call me" & then there'll be a beacon ish scene but he doesn't/can't answer and tadah

  • NishantAmbre1 Nishant Ambre (@NishantAmbre1) reported

    Isn't it time for @PrimeVideo to have a speed control option? I understand you all want to keep people actively engaged on your platform. But adding speed control would definitely help, especially if you're going to compete with Netflix @amazonIN @amazon

  • Ebouhn Jason Stahl (@Ebouhn) reported

    @PrimeVideo I’ll save you the trouble, it’s Halbrand Because he is so much like Aragorn, who is a symbolism of the MASCULINE MAN, that you have to find a way to bring him, however indirectly that you can This show is also an abomination and disrespectful to Tolkien’s work #PeterJacksonLOTR

  • BENJAMHOUSE1 B. L. Blankenship (Western Horror Author) (@BENJAMHOUSE1) reported

    @PrimeVideo I love this show, but it has loading problems. I have to keep hitting back & select (like 30 times per episode). No other @PrimeVideo has this issue. Please help.

  • samspeed994 Mr.FreeSpeech (@samspeed994) reported

    @PrimeVideo You can **** off with your "heritage" celebration, where is the respect for Tolkien and his lifelong work ? Where is the respect for his fanbase who only wanted a somewhat faithful adaptation ? But that's what you get when activists take control of anything. They corrupt.

  • PRITAM2912 PRITAM SHARMA (@PRITAM2912) reported from Deoghar, State of Jharkhand

    @rawahi_22 @WhatsApp @PrimeVideo Yes watsapp please help us, we use your app for good purpose. But due to bann we face lots of difficulty. Please remove this feature of bann

  • rillant_pv Magi mode (ℝ𝕚𝕝𝕝𝕒𝕟𝕥) (@rillant_pv) reported

    @_FatVet @PrimeVideo Why did you leave out Peter Jackson's movies? Christopher Tolkien came out multiple times saying how much he hated them and how they butchered his father's work. Yet that one's okay because... reasons?

  • gif5150 Ces`ar Ceden~o 28 (@gif5150) reported

    @NFLonPrime @PrimeVideo Richard Sherman is God awful as a commentator

  • sirjameswthe3rd JamesBDIZOZ ☝ (@sirjameswthe3rd) reported

    @PrimeVideo @Mrkent21 looks awful haha

  • dokhtareirann dokhtareirann (@dokhtareirann) reported

    @PrimeVideo stagram is filtered in iran, please help the peaple of iran #MahsaAmini

  • Risitas_2022 L’Homme Vert 🟢 🏳️ (@Risitas_2022) reported

    @rillant_pv @_FatVet @PrimeVideo If course I do. But cutting some elements out from the books in PJ movies (because it’s impossible to do otherwise) is not like all the nonsense’s in Amazon’s show. And changes in the story are not the only problem… (I wish it was).

  • turkyilmazbekir bekir türkyılmaz (@turkyilmazbekir) reported

    @PrimeVideo @LOTRonPrime There is a lot of backlash against you for making the worst TV series of recent years. These reactions may not upset you. But true fans who begin to live in the world Tolkien created are very disappointed. I hope this upsets you.

  • clover_girl90 سَبزَک💚🍀🥑 (@clover_girl90) reported

    @PrimeVideo If you don't hear from us later, know that they cut our internet so that we can't send our voice here!so help us to say her name please #MahsaAmini #مهسا_امینی

  • BluejayPrime Jay Tapir-Lover Prime 🦝🌲🐋💉 (@BluejayPrime) reported

    @realwebber77 @PrimeVideo I mean Halbrand gave them broken bones and a beating, the Stranger gave sudden death to the fireflies and assistance to the harfoots, Adar gave Arondir his freedom & a message to the tower people... >.>

  • Siobhan58115795 Siobhan McCarthy (@Siobhan58115795) reported

    @PrimeVideo @lenadunham @BellaRamsey M.A. crime pattern against, validated. Perhaps Elon Musk might like to evaluate picture shrinkage related issues with media graphics experts.

  • JayVee8817 GetOverIt! Commanders (@JayVee8817) reported

    @NFLonPrime @PrimeVideo The Amazon prime NFL theme music is absolutely terrible btw

  • Aashie007 Ashish Kuvvarapu (@Aashie007) reported

    @evenstar @PrimeVideo @LOTRonPrime Maybe Eregion, Celebrimbor never agrees to work directly with Annatar but the elven smiths of Eregion, who are seduced.Celebrimbor in his folly, designs the rings which have the vile craft of Sauron. He would only learn Annatar to be Sauron's fair form when One Ring is made.

  • BruinCorne Corné de Bruin (@BruinCorne) reported

    @PrimeVideo Tried various times to get some help but the phone or chat option not working on your site. Really frustrating!!

  • HaroonerIshmael SAMAILA HARUNA (@HaroonerIshmael) reported

    @mayemusk @LOTRonPrime @PrimeVideo Good Day My Role Model Pls For The Sake Of God Assist Me With A Little Charity No Matter How Small Is. I'm poor and I have a sickle cells disease always my body needs blood transfusion. Now I'm In Terrible Situation because I have nothing to rely on myself. May God Bless U Richly

  • Christoph3212 Christoph (@Christoph3212) reported

    @PrimeVideo But the series suckkks...painting ur fingernails whnt help with that.

  • singh_gurunoor Gurunoor Singh (@singh_gurunoor) reported

    @PrimeVideo i am using ipad air after ios 16 update i am unable to download any video , tried in ipad pro too facing same issue.

  • AlexShelby68 Alex Shelby (@AlexShelby68) reported

    @NFLonPrime @PrimeVideo Is @nflonprime going to fix their video this week?

  • BruinCorne Corné de Bruin (@BruinCorne) reported

    @PrimeVideo just got the worst customer service from two agents at Prime Video. Not there to help asking same questions over and over as if they don’t go trough my messages. Cant believe Amazon appoints agents like this. The customer is clearly not first for them I am furious

  • halfbirth 〽️ᵉ ᵃ ⁿ ᵈ ᵉ ʳ (@halfbirth) reported

    @PrimeVideo Please cancel this awful show

  • rillant_pv Magi mode (ℝ𝕚𝕝𝕝𝕒𝕟𝕥) (@rillant_pv) reported

    @Billetje5000 @_FatVet @PrimeVideo What do you mean blatant lie? Have you ever read any of Tolkien's work?