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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Campinas Playback Issues 2 days ago
Paris Buffering 3 days ago
Paris Playback Issues 3 days ago
Montpellier Playback Issues 5 days ago
Vilanova de Sau Buffering 6 days ago
Toulon Video Quality 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • What_A_Worldd
    What a world (@What_A_Worldd) reported

    @PrimeVideo Nobody likes her, she's ugly, a terrible actress, and every film she's in flops. Yet, the Jews insists on casting her in popular movies.

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • noelclairesiri
    jayna ⭒ (@noelclairesiri) reported

    @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.

  • mincontro
    Mary Incontro (@mincontro) reported

    @PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!

  • Se7enEvilMuffin
    EvilMuffins (@Se7enEvilMuffin) reported

    @A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • itsmelauuren
    It’s me, Lauren (@itsmelauuren) reported

    @projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.

  • ghornett
    Ivan (@ghornett) reported

    @SportsonPrime @PrimeVideo Stream not working on any of my devices

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    The Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate

  • YapiYapo99
    Dennis Celery (@YapiYapo99) reported

    Why does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • jwsherrod
    John William Sherrod (@jwsherrod) reported

    @WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.

  • jay_onte_long
    Ja’tari (@jay_onte_long) reported

    @PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..

  • JsQuick3Pod
    J Boogie (@JsQuick3Pod) reported

    WNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.

  • JohnMummert1
    John Mummert (@JohnMummert1) reported

    @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate

  • normanbuntzhsb
    Norman Buntz (@normanbuntzhsb) reported

    @creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • ibnfeed
    𝑰𝑩𝑵 (@ibnfeed) reported

    @PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • Take_Niggasaki
    Takeshi Niggasaki (@Take_Niggasaki) reported

    @PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.

  • LoweSyrenity
    Truth (@LoweSyrenity) reported

    @PrimeVideo @GalGadot ….You know what usually I’d say anything with Gal Gadot is going to be terrible, but I’ll give it the benefit of the doubt and see it.

  • KStargateFan
    Kat (@KStargateFan) reported

    Hey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate

  • hapatanwala
    Hozefa Patanwala (@hapatanwala) reported

    @PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.