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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Sign in 3 hours ago
Fort Collins Crashing 6 hours ago
Dallas Video Quality 9 hours ago
Pearl River Playback Issues 10 hours ago
Orlando Playback Issues 11 hours ago
Rossland Crashing 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TyleLlomas
    Tyle Llomas (@TyleLlomas) reported

    This is the worst playoff viewing experience I’ve ever had @amazon @PrimeVideo If you care about your organization at all you’d buy back the streaming rights now @NBA

  • ktk8956
    Blu. (@ktk8956) reported

    @mikethemiz @PrimeVideo You gotta get your lick back bro. Gotta spin the block on danhausen for that. Crazy work.

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • rajatagg1998
    Rajat Aggarwal (@rajatagg1998) reported

    @LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..

  • novacisko
    𝑂𝑛𝑑𝑟𝑎 (@novacisko) reported

    @PrimeVideo I have to delete my account on Prime Video. This page is no longer work. I can't log in, I can't reset password, I can't pay subscription, because an unknown error. No support, nothing work, sorry guys

  • Dearer181Deepak
    deepak parmar (@Dearer181Deepak) reported

    @Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work

  • arnieponceplace
    Arnie Ramirez (@arnieponceplace) reported

    @PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • whimsy_pea
    🍊 clementine (rotten) (@whimsy_pea) reported

    @aegonpyss @PrimeVideo @PrimeVideo your booty air quality management will rot for cancelling it

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • LWOSJustinP
    Justin Patrick he/him • • (@LWOSJustinP) reported

    @Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @AmazonMGMStudio @PrimeVideo And I’m supposed to go back to work? Oh ok

  • titamarus69
    Todd Beavis IV (@titamarus69) reported

    @PrimeVideo @primemovies @MeanGirls You made the Boys terrible.

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • anishtandon
    anish tandon (@anishtandon) reported

    @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

  • lustfund
    angel (@lustfund) reported

    @FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.

  • MarkTor44852906
    Mark Torres (@MarkTor44852906) reported

    @PrimeVideo Your coverage of the NBA playoffs is terrible. Countdown to live is a joke. @trailblazers

  • Fanify1
    Fanify (@Fanify1) reported

    Hey @PrimeVideo, fix it so I can watch games as easily as I can watch them when I dvr them or I'm gone. This experience sucks dog ****.

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.

  • ZB11__
    💤🅱️ (@ZB11__) reported

    @SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol

  • EB21122
    Eric (@EB21122) reported

    Why won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • VanSouth_brasil
    Van “Van” South (@VanSouth_brasil) reported

    @amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821

  • OfWonk
    Revenge of the Quack (@OfWonk) reported

    @PrimeVideo I feel like a better-written show would’ve involved a conversation where Soldier Boy was actually persuaded to work with Butcher based on the NEW INFORMATION that is being introduced here—which ABSOLUTELY SHOULD HAVE changed his mind Just a thought. 🤷🙄🤦

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • MomoKodopolis
    Momo Kodopolis (@MomoKodopolis) reported

    @PrimeVideo The Celtics–76ers broadcast commentary is way over the top tonight. Constant yelling on routine plays doesn’t match the moment and takes away from the game. Needs a more balanced playoff tone. Some of the worst commentators of the playoffs thus far.

  • traveladdictnft
    Travel Addict NFT (@traveladdictnft) reported

    @intangible_eth @NBATopShot @PrimeVideo There is no hardware to copy. Just take any smartphone and set the video file to loop. That's the problem with public perception. Most people see these as video files and not NFT'S.