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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Crashing | |
| Kansas City |
Playback Issues | |
| Manton |
Playback Issues | |
 Köln |
Video Quality | |
| Secaucus |
Sign in | |
| Eau Claire |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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John Paul🇮🇪🇺🇸🇺🇦✊🇺🇦
(@The_Irish_Okie_) reported
@PrimeVideo Hi, can you plz help me. I pay monthly using my Visa card for Prime video in my parents home in Dublin, Irl. This month the 5.99euro was not taken. They have not lost service but i fear they will so can i arrange for you to take payment using my chosen payment method?
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ELSKSA
(@_elsksa) reported
Worth to mention that my @PrimeVideo streaming purchases are higher quality HD. And a player that is less frustrating (changing the volume via keyboard shortcut, does not show the player's timeline bar, which when it happens, spoils me the left duration).
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Riccia M.S Kay Quinn
(@PrincessRiccia) reported
LOL canada is poopoo compared to Germany, Italy and Australia…first off, don’t play for charity haha people work harder it seems otherwise. Second, kicking out for not making people laugh is stupid if the contestants are actively participating #LOLCanada @PrimeVideo
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Joanie gail boyle
(@joaniegailboyle) reported
@PrimeVideo A Touch of Class Sleeping with the Enemy The Awful Truth
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Dave Z Photography
(@DaveZ_uk) reported
@PrimeVideo Back to the future Big trouble in little China
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✌︎
(@tlg_____) reported
@AmazonHelp @PrimeVideo used to be my favourite streaming platform. I liked it more than Netflix, and I would gladly pay $9 a month for it. But after this, literally the worst customer service I’ve ever seen, and no solution I’ll never use it again. And I encourage y’all to check ur charges
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Spliffani Amber Thiessen
(@UptownMoses) reported
@PrimeVideo this movie was sooo terrible 😭😭😭
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Brenny
(@Brenny99302259) reported
@ChrisYoungMusic @ACMawards @PrimeVideo This is pertaining to the Year awards ceremony at ACMs. Would someone who was nominated seven times such as Chris Young not getting award? He was overlooked once again his hard work paid off but he didn't get an award this is not fair. Man worked hard and deserves award.
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FN Bob
(@BobarianLMD) reported
@mrblackout247 @PrimeVideo Those are all awful. Is this some kind of masochism thing?
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Thack
(@DaveThackeray) reported
Best thing about @PrimeVideo's Wolf Like Me is the casting of Isla Fisher as The Hairy One. Worst is overlooking Ron Burgundy as her leading man.
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SRE
(@nsnusername) reported
2 things about No Time To Die - (A) @PrimeVideo should really work on the fast forward feature. Does not move along as quickly as it should. (B) The folks behind Bond should sell their franchise over to Marvel(Feige) or at least seek consultation on how to run a product.
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Abbey Scott △̶
(@AbbeyScott16) reported
@PrimeVideo @ThandiweNewton Fix your app! Trying to watch season 2 of #Upload and it says there is an error. Season 1 works though. Makes no sense & Yes! I restarted the fire stick!
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Heidi
(@HiDLine) reported
@vinegardog1 @farscape @PrimeVideo I felt their continuity was either great or just god awful. Your example was a great call back. As was the "only close the one time" scene.
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Jessica
(@Jessica88888889) reported
@PrimeVideo Are you censure comments here or ppl on twiter are just broken?
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Hella_Yella
(@He11a_Yella) reported
@NSO4Lyfe @PrimeVideo Seek therapy for your mommy issues or go cry about it on your white girl's shoulder.
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Ryan Gearing
(@TommiesGuides) reported
So @disneyplus & @itvhub not working tonight, but @PrimeVideo ok... Hardly critical but maybe some DoS issues?
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Thomas Müntzer
(@muntzer_thomas) reported
@PrimeVideo Real PSG streaming is not working a blank page is shown
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Ian pg9
(@iangoodwin55) reported
@rob4571 @PrimeVideo The quality of that picture is awful
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Nolagirl 🇺🇦
(@NOLAgirl95) reported
@PrimeVideo The last two episodes were awful. Everyone yelled punch lines at each other and that was it. And what was that nonsense with the Lenny Bruce character? Did they fire the writers and directors from the first two seasons?
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βαγγελάρας
(@vangelaras1) reported
If you ask me @netflix and @PrimeVideo, your app should work as a remote when I am watching on the PC.
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Southsidesman
(@southsidesman) reported
@BryanMMatthews @PrimeVideo WORST!
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Was it something I said?
(@Jaymeestweets) reported
@PrimeVideo We want to be entertained. Not told we’re bad people for not accepting a woke agenda making the experience terrible.
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💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎
(@B_Stiltskin) reported
What’s the point for paying for a service and it’s not working! Do I really need @Netflix @PrimeVideo @hayu_uk anymore? Especially when “inflation” is rising prices. Luxury items are about to get dropped - rapidly!!
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main character
(@rlyfried) reported
@PrimeVideo you better fix this **** I'm very pregnant and very upset
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Rahul Pandey
(@RahulPa82814586) reported
@PrimeVideo i want to stop annually prime membership but quite option not available please help me .
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Doctor
(@Dk98Juju) reported
@PrimeVideo @PrimeVideoFR Hello, got an issue on the Android app while watching the expanse (S5 E7/8) While the language selected is English it does load the one with audio description Got to select with description then without to fix
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tanmay jain
(@tanmayjain23) reported
Hi @Airtel_Presence I dont know how your customer care works , there is no option to connect to your representative. I have done a reacharge and cannot claim Amazon prime can you help me with that ? #airtel #PrimeVideo
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Poshn
(@poshn) reported
@PrimeVideo Boston Legal and I don’t appreciate paying for Prime and seeing commercials-can you fix that?
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JoeBrooklyn
(@JoeBrooklynNY) reported
@PrimeVideo Big trouble in little China
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Scalped
(@Scalped7) reported
@ailishsmom @PrimeVideo Worst movie of all time.