Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (24%)
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Crashing (21%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lake Wales |
Buffering | |
| Cape Coral |
Buffering | |
| Milledgeville |
Sign in | |
| Baxter |
Playback Issues | |
 Istanbul |
Playback Issues | |
| Birmingham |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ሪድዋን
(@rid1_ali) reported
@PrimeVideo i can not play any video on chrome or on Windows 10 app. The play button is not working. It only works on my android device. Any help??
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Craig Hunt 🏆🏆🏆🏆🏆🏆
(@craig_hunt41) reported
@PrimeVideo your picture quality of the football stream tonight is horrific! No where near HD
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Kevin Rogers
(@KevHodge96) reported
@PrimeVideo picture quality is awful 👎
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Irish Inter Fan
(@Irishinter) reported
Really wish @PrimeVideo would prioritise quality content a little better. I keep finding films I’ve paid to stream elsewhere. Seems you have a sea of dross to churn through first
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menapaws8430@yahoo.com
(@menapaws8430ya1) reported
@of_illness @PrimeVideo They need ur help
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Myshty Deepika
(@deepika_raikwar) reported
I have amazon prime video subscription but i am unable to watch vikings season 6 part 2 ..please help @PrimeVideo
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michael smith
(@Miketherogue) reported
@shakerite66 @PrimeVideo Haha yeah! Sooo many people had broadband issues watching the crap presenters...
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foz.
(@fosterblockley) reported
@PrimeVideo your quality is **** for the football give it back to @SkyFootball
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Ben Glassup
(@BenGlassup) reported
@MalettaEnzo @primevideosport @PrimeVideo Worst streaming......
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Russell Fryer
(@rfryer0791) reported
I’ll say it again and keep saying until they bin this off. @PrimeVideo for football is garbage. No issues with Sky or BT week I and week out. This rubbish you can get a good run for an hour and then constant freezing and goes off. Got nobody in the house on the WiFi to blame
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Kelly Smith
(@kellysm80) reported
Would you like to fix you stream @primevideouk it’s pretty **** #PrimeVideo #NEWLIV
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Kelly Marie
(@Kellymarie329) reported
@gofooji @krismihalov @PrimeVideo Didn’t work!
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Neville Hopwood
(@nevhopwood) reported
@ERPPartners @damstokes26 @PrimeVideo I think that if you’re in the punditry business before speaking, get your facts straight or don’t say anything when there’s may people out there that do know the facts. She said it first and the club responded. I don’t see any issue. Maybe pundits will learn from this.
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Rien Schalkwijk
(@Rienschalkwijk) reported
@PrimeVideo Hi There, why can’t I watch Deutschland86 on Prime in the Netherlands? I can see the season (and season 3) but neither will play. I says “currently unavailable”. Can you fix this?
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Andy Boliboli-Torbett-Cairney-McCafferty
(@TheFifeFlyer) reported
@LGUK Hi. Can you advise why my 65" C9 OLED won`t play Dolby Atmos via the @PrimeVideo app on the TV. It plays Atmos via my Firestick no problem. SW 05 00 10 installed. I have a Denon 3700 AVC
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Simon Parkes
(@ParkesSimon) reported
@deGourlay @PrimeVideo @amazon In that case maybe the fire stick can’t handle the amount of data your WiFi is supplying. Or it is a data setting on your TV. Btw. I’m making this up as I go along, standard procedure when I have tech problems at home ;)
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fergie
(@fergieisgod7) reported
@PrimeVideo is better than @SkySportsPL, better analysis, better picture quality and all round better broadcast #unpopularopinion
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nouser93
(@nouser93) reported
@ExpanseOnPrime @PrimeVideo does anybody else fee the episode lacked in special effects? the scene where amos and clarissa walk out of the prison was weak for the impression they were trying to give. stellar acting as usual but I think the quality of the show's special effects has deteriorated this season.
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Martin Blackman
(@mpblackman1) reported
@deGourlay @PrimeVideo @amazon I'm watching it on an amazon fire hd tablet, and it's awful!
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Peter
(@deGourlay) reported
Does anyone know why @PrimeVideo on @Amazon is so poor quality on the TV via firestick when it is perfect on the laptop using the same WiFI?
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loftycheesecake
(@rileybrewer1) reported
@deGourlay @PrimeVideo @amazon Had a problem with our Firestick kept on glitching, brought a new one seems ok.
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Shakerite 🏴🇧🇻🇸🇪🇩🇰
(@shakerite66) reported
@Miketherogue @PrimeVideo Apparently it's a broadband issue I've been reliably informed
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Steve Fletcher
(@Mcsammerman) reported
Here’s to hoping @PrimeVideo works and streams the football without issue. Hopeful but doubtful. #NEWLIV #AmazonPrime
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TC
(@infl3xian) reported
@PrimeVideo Can we have an update on the quality of the half time sandwiches please? #NEWLIV
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Josh Davies
(@JMDavies3016) reported
@AmazonHelp @PrimeVideo Any help? My prime video logs in to the homepage and trailers work However loading a film or programme I get a buffering circle then just s black screen Would like to get this resolved before the football please else this will be 2 games in a row
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busterflash
(@truebusterflash) reported
Anybody else having an issue using #airplay to play downloaded content on @PrimeVideo with an #AppleTV4? Streaming the same content works just fine. @AppleSupport
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nouser93
(@nouser93) reported
@ExpanseOnPrime @PrimeVideo does anybody else feel the episode lacked in special effects? the scene where amos and clarissa walk out of the prison was weak for the impression they were trying to give. stellar acting as usual but I think the quality of the show's special effects has deteriorated this season.
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Neil Galbally
(@riteaye) reported
Why is it @PrimeVideo works every time on @virginmedia but @NetflixUK has errors almost every other night and fails to load???!!!! 😡😡😡🤬🤯🤯🤬😡
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Kevin Hoffin
(@KHriminology) reported
@ChrisManji @PrimeVideo Exactly my problem. Cannot watch TV without subtitles at all. I think you could be right there.
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olajumoke Omotade
(@lekzzy23) reported
@DramaSpoiler @PrimeVideo Me too. Having problems