Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (30%)
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Crashing (26%)
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Playback Issues (21%)
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Sign in (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Playback Issues | |
 Seoul |
Playback Issues | |
 Asheboro |
Sign in | |
| Lebanon |
Playback Issues | |
| Los Angeles |
Sign in | |
| Los Angeles |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Merv Hemmington
(@HemmingtonMerv) reported
Dear @PrimeVideo The commentator on Brentford v Spurs in bloody awful. Please don’t use her again Yours disappointingly The Nation
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Rory Faulds
(@rory0120) reported
Sound quality is awful on Amazon here #PrimeVideo #LEINEW
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Kris Waterson
(@Kriswaterson) reported
Anyone else have an echoey audio from the #PrimeVideo #LEINEW match? None of the other games seem to have the issue. @primevideosport
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Brett Leverton
(@Brett_leverton) reported
from
Bournemouth, England
@PrimeVideo is terrible for premier league. Commentary constantly lagging behind the game.
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Chetan Soni
(@chetannarendras) reported
@PrimeVideoIN very poor customer service you customer executives are dumb and half mind they are not able to understand problem and give solution @PrimeVideo
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Jonas 🜃
(@_Jonas1899) reported
@PrimeVideo Greetings TV app is not supporting Arabic subtitle, is there a way to get this issue fixed?
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OddsOn McGee
(@M_Browny19) reported
@PrimeVideo sort your quality out for football. Is this being recorded on a potato with a camera in it? #AwfulQuality
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Penny Burden
(@PennyBurden1) reported
@PrimeVideo sort out the sound on the #LEINEW match please!! Sound quality is v poor.
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Mark Russell
(@securityinstall) reported
@PrimeVideo watching to the newcastle Leicester and the sound has a terrible echo. Can this be fixed
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Liam Reece Lord
(@liamrlord) reported
@luisagottardo1 They're broadcasting the audio through the mics twice, and they're overlapping each other. Sounds awful @PrimeVideo @AmazonHelp
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mitch
(@LestahMitch) reported
Fix your sound @PrimeVideo
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Burrow to Chase TOUCHDOWN BENGALS
(@Burrow2ChaseTD) reported
@DrewGarrison @AndrewWhitworth @PrimeVideo How does signing a dude his played his career on the left side help us get better on the right side? 🤔
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The Magpie
(@TheMagpie15) reported
@PrimeVideo please sort the echo out on the Newcastle game sound, it's unwatchable. Checked the other games and they are fine. #nufc anyone else got the same problem?
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Kini
(@lcfckini) reported
.@PrimeVideo can you fix the audio in the Leicester Newcastle stream👍
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Jordie_JB
(@JordieJB) reported
@PrimeVideo fix the audio on the Newcastle game you’ve got 2 audios over the top of each other!!!
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Lainey Stanton 🖤🤍
(@laineyb1969) reported
@PrimeVideo the audio on the #LEINEW match is terrible! #feedback
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Hugh Henderson
(@HughNHenderson) reported
@PrimeVideo the #leicestervsnewcastle has a serious sound problem, sounds like they are all down a well?
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mancspie
(@mancspie) reported
Oi @PrimeVideo have you got the newcastle game sound system in a cave? Terrible audio
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Ricardo Villanueva
(@Richietarous) reported
@PrimeVideo @SatoCompany Please fix Kamen Rider Build’s Episode 11, it plays the final episode 49. Similar situation happened with episode 1 that was playing episode 32 back on Dec 1st when the series was added. @AmazonHelp this is not an account/device/network issue.
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newcastles finest
(@joeylinton34) reported
Are @PrimeVideo gonna fix the sound on the Newcastle game ?
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Drip 💛💜
(@DripBayless16) reported
@PrimeVideo Fix your Audio on the @NUFC game.
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Adam Morrissey
(@AdamMorrissey99) reported
@Adam66478283 @PrimeVideo Thought my TV was broken at first @PrimeVideo get it fixed
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Carl-NUFC26
(@GoodBrotherCarl) reported
@primevideosport @PrimeVideo can you sort out the audio for the Newcastle coverage. Horrible echoes and poor quality
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Phil Matthews
(@philamenia69) reported
@PrimeVideo if you are going to county to cover @premierleague then can I suggest you get some commentators that know what they are talking about? Wrong players and misstating refs decisions. #awful #clueless #isthiswhatwearepayingfor
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jon lee
(@jonlee41) reported
@PrimeVideo So I have an Amazon plus account can watch it on my phone but it won’t let me watch it through my app on my tv through Sky Please help
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Gary Hornsby
(@gary_hornsby) reported
Anyone else's sound terrible on Amazon Prime? #PrimeVideo
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Josh Citrone
(@Fishstig) reported
@PrimeVideo can you sort the audio on the Leicester Vs Newcastle United stream please. It's awful.
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Mr G
(@Griffy99) reported
It doesn’t matter how I set up my television or my app, football coverage on @PrimeVideo is poor picture quality!
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Chris
(@sovietsong83) reported
The commentators on @PrimeVideo are appalling , talking about broken hairdryers & contes hair #bretot
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Lee Montgomery
(@leemonty5) reported
@ColinBellKK @PrimeVideo This was a physical issue with the cabling where it came into the house. Luckily I’m a cabling and comms tech, so I fixed it properly and I’ve had no problems since.