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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 12: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ottawa Buffering 3 minutes ago
Orange Park Crashing 4 hours ago
Lakeland Playback Issues 6 hours ago
Lucknow Crashing 23 hours ago
Bixby Buffering 1 day ago
Roseville Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • scottbonar5
    scott bonar (@scottbonar5) reported

    @PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this

  • NICHI50470371
    That_Guy (@NICHI50470371) reported

    @BethesdaStudios @PrimeVideo Now fix fallout 4 you clowns

  • _Steve_B_
    Stevø (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • BarryTh0tz
    BerryThUtz (@BarryTh0tz) reported

    @PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.

  • dfischsucks
    Dfischsucks (@dfischsucks) reported

    @SportsonPrime @PrimeVideo These announcers are terrible.

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • November33rd
    Jay (@November33rd) reported

    @JamieKennedy @PrimeVideo This is terrible

  • a1eyemonsta
    Henry of Skalitz (@a1eyemonsta) reported

    @FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • MeowdyCrodie
    LeAR77 🇸🇴 (@MeowdyCrodie) reported

    @NBAonPrime @PrimeVideo Nasty work

  • f7cker090
    Shadow (@f7cker090) reported

    @SUPRIMGFORCE @PrimeVideo Invincible isn't like that at all. JJK power system is so overly complicated. It's rules on top of rules, most fans don't even understand how they work. Just random bullshit with no consistency

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo

  • Youmomma18
    Viv3t3 (@Youmomma18) reported

    @PrimeVideo fix yo app im trying to watch Invincible

  • PopMediaCritic
    MediaBlizzard (@PopMediaCritic) reported

    @mehdi_ztn1 The commercials over at PrimeVideo are awful and distracting! But I will not leave Amazon and I will NOT pay for commercial-free viewing which I get free with AppleTV.

  • 100k_Grind
    Road-2-100K (@100k_Grind) reported

    @PrimeVideo fix the LAKERS GAME!! No score on the game !!!

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • ShooterMcDadden
    Shooter McDadden 🎯 (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: A Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.

  • tsmith4741
    Tim Smith (@tsmith4741) reported

    @SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • mc24bama
    Michael (@mc24bama) reported

    @PrimeVideo fix your delay in the Master’s!

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • gorsecurse
    Glenn Platt (@gorsecurse) reported

    Watching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵

  • T_Untouchable7
    TheUntouchable (@T_Untouchable7) reported

    @MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

  • Lucas_Payne
    Lucas Michael Payne (@Lucas_Payne) reported

    @JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    High time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌