Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Sign in | |
 Derby |
Crashing | |
 Columbia |
Crashing | |
| Cincinnati |
Sign in | |
 Cuautla |
Sign in | |
| Berkeley |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Schmitz
(@ProducerNickLB) reported
Maybe Al Michaels is the problem with all these bad games. Doesn't seem to be the networks... #PrimeVideo
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Justin Smith
(@cinephile85) reported
Hey, @PrimeVideo, why is it every time I pay to rent a Woody Allen film on your service, it can't go five minutes without the video quality turning to crap?
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Shane Donoghue
(@shanedonoghue) reported
Great series @PrimeVideo - The Test However you say you support deaf cricket and yet the sub titles are riddled with errors. Poor stuff
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Katalyze.
(@jayyrynz) reported
every episode in The Purge has several subtitles but ep.9 has only Deutsch subtitles wtf can they fix it up? #PrimeVideo
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VC Concrete
(@ShianneDaCat) reported
@PrimeVideo The website says click here to change phone number for acct then send the password to your phone number to get in. terrible website
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radz
(@rtkosha) reported
from
Stratford, England
@PrimeVideo Help me with my account please, it won’t let me renew my membership and is misleading me with multiple messages saying it’s been approved then declined i’m not too sure why
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Rick Matschke
(@RickMatschke) reported
@RuPaulsDragRace @PrimeVideo Those people need help
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Fiona Bradford
(@feeyonah_) reported
@AppleSupport & @PrimeVideo what’s going on with the Prime app on AppleTV not working. Looked through knowledge articles and cannot find a solution.
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Scott☄️💥
(@AdewumiSeunEmm1) reported
@teee15550669 @PrimeVideo Talk to @__DaYvE they helped me when support services wouldn’t help me🥺..
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teee
(@teee15550669) reported
@PrimeVideo You have locked my account due to some issues with my information that I have no idea about!! And no one is responding to my emails?
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Dani B.
(@ferriza) reported
@PrimeVideo gave me 1 route for assistance with my CC/subtitle related issue. The route? TELEPHONE... Anyone want to tell @amazon why that is a problem? #DisabilityTwitter #APD #Amazon ...tbc...
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दूर दृष्टि दोष
(@sabhixek) reported
Hello @PrimeVideo when I try to play any video it says some other device is watching. But the registered device shows only one device. Help
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Brie
(@BrieKBrown) reported
@PrimeVideo your stackedTV channel seems to be missing NCIS: Los Angeles season 14 episode 7 but has episodes 1-6 and 8. Is there a way to fix this?
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ʙᴇʟʟᴇ
(@NorthernBelll) reported
@Torettos @PrimeVideo I have no had issues on my end. I’m sorry you’re dealing with this.
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Sebrof Ekim
(@MikeFor26552454) reported
@martin_compston @primevideouk @PrimeVideo Not for me, watched ep 1, awful,
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Chloe Fan Yes
(@Oldbroad67) reported
@PrimeVideo #RoswellNM! Fave Series to watch! Except I'm missing S5, planned but NOT delivered! Fans working to #SaveRoswellNM and pushing hard to #BringitBack! Please HELP!
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kika9
(@KikaTs9) reported
@PrimeVideo @PrimeVideo please help us #SaveWarriorNun. #WarriorNun has a huge fanbase that is willing to subscribe to your platform and that has accomplish to collect 106k signatures and 6.2 million tweets within a month after it's cancellation HYMN FOR HER
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Chloe Fan Yes
(@Oldbroad67) reported
@PrimeVideo More & More #RoswellNM! Fave Series to watch! Except I'm missing S5, planned but NOT delivered! Fans working to #SaveRoswellNM and pushing hard to #BringitBack! Please HELP 2023 be THE YEAR!
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Osian Wyn Bowen
(@OsianWyn23) reported
Just watched #TheRig on @PrimeVideo and left feeling bemused. Really enjoyed the series but have issue with the ending. If it’s ended the way it has and there is a 2nd series then great, good ending. If that’s the only series then that’s a terrible ending… really split…
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Rob Armstrong 🇨🇦 🏴 🇩🇰 🇬🇧
(@RobEh) reported
I am watching a movie on @PrimeVideo called #AmericanWarships It's the worst movie for fake effects and directing /writing I have seen in decades. Why do they actually waste money on there terrible quality movies that are so laughable? Sharknado was better... Well... #BadMovies
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Lexa Terrestrial
(@LexaTerrestrial) reported
Yo swear this is the 3rd time Amazon signed me up for Prime without my knowledge. I never use Amazon. Always had issues of fraud with @amazon @PrimeVideo So if you’re a human go check to make sure you’re not somehow accidentally paying for Prime.
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The Penguin Guy
(@CoryDJeter) reported
@PrimeVideo what's going on with the first season of the @TheBoysTV ? None of the episodes will play for more than 10 seconds before freezing and having terrible audio? I thought it was my internet but it's been doing it all week regardless of where I am.
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🇲🇾Swati Milaine
(@SwatiMilan) reported
Hi @PrimeVideo @AmazonStudios , haven't forgotten ya'll, and I have not forgotten @WestworldHBO either. Have you given Westworld a thought and decided to rescue it from that premature ending? Please help us get an ending 🥺 #SaveWestworld
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Mmaze
(@Lwistroem) reported
@PrimeVideo That more looks like what was on in the 1960s and 1970s like Happy Days and then maybe a few shows in the 1980s, but in the 90s the quality of things were better and mostly wondered away from the cheese.
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Troy Schmeichel
(@TroySchmeichel) reported
@PrimeVideo is the worst streaming platform of them all and it is not even close. Good content by oh my lord get your technollogy together.
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AJ Hull
(@Hull11b03) reported
@devotedfriend72 @PrimeVideo Worst movie.
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Dawid
(@Dawid43185389) reported
@PrimeVideo @Tiffboone @JoshRadnor Why theres genital ****** double standard on Prime? Why you have no problem with showing naked ***** but all the female genitalia is always censored? #HuntersTV #Hunters
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ʙᴇʟʟᴇ
(@NorthernBelll) reported
@Torettos @PrimeVideo Sadly these days you HAVE to check your credit cards daily. Dropbox and PayPal tried charging me nearly $400 for STORAGE! When they didn’t help I went straight to my bank! Who the puck spends $400 on storage?! NOT me!
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Jude Sannith
(@JudeSannith24) reported
from
Chennai, State of Tamil Nādu
Whoever wrote subtitles for #TheTest on @PrimeVideo, I empathize with the difficulty in getting Aussie accents. But gosh. What a terrible job. "Third test hundred" has been subtitled "30 hundred". @marnus3cricket 's iconic yell of "no run!" has become "come on!" I could go on 🥲
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SyCoREAPER
(@SyCoREAPER) reported
@amazon @PrimeVideo #BROKEN #FIX You need to fix "Search" posthaste. You deliberately broke deeplinking of 3rd party apps but in the process broke Alexa. It can't do proper searches on FireTV anymore. It either opens the respective app or doesn't work at all. Don't become Google