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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 22% Buffering (22%)
  • 21% Sign in (21%)
  • 20% Crashing (20%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Vancouver Sign in 17 hours ago
Maynard Sign in 2 days ago
Melun Sign in 3 days ago
Brasília Buffering 3 days ago
Houston Playback Issues 3 days ago
London Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • Mr_GQ_Cantu
    Jesse Mr GQ Cantu (@Mr_GQ_Cantu) reported

    @PrimeVideo I ordered the AEW All In broadcast and the stream is giving me issues, not allowing me to watch from the beginning. I need assistance please

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • jonathanplumb
    Jonathan Plumb — Spokane Valley (@jonathanplumb) reported

    Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

  • TrumpyCaneGhost
    TrumpyCaneGhost (@TrumpyCaneGhost) reported

    @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • cassieblitz
    Cassie (@cassieblitz) reported

    @PrimeVideo youve dropped Reacher episode 5 and it won't stream Fix your stuff guys, were not paying for a broken streaming service

  • ffarooqb
    Fouad Farooq (@ffarooqb) reported

    While I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!

  • CookseyDwa33980
    Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported

    @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

  • vapor_dosh
    ドッシュ (@vapor_dosh) reported

    @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • johnforchione
    the Wisest ofGuys (@johnforchione) reported

    @GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Absolutely useless piece of shi-

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • ariaalvs
    ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported

    @folklorefy @PrimeVideo @PrimeVideo get to work bro

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • BenTennyson0044
    Ben10TheGOAT (@BenTennyson0044) reported

    @HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo

  • Eragor54932272
    Eragor26 (@Eragor54932272) reported

    @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

  • MimiMiercoles_3
    THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported

    @PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • ayex1111
    ayex (@ayex1111) reported

    @PrimeVideo **** her worst actress to ever exist

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • GoofCentral101
    Goof Central Wrestling Edition (@GoofCentral101) reported

    @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

  • Rated_F_For_Fu
    The Canadian Elmo (@Rated_F_For_Fu) reported

    @PrimeVideo This company has to be the worst streaming service at providing ppvs everytime I buy a ppv from this company I run into nothing but bullshit like having to get a refund then buy the ******* thing again go **** yourselves and figure your **** out bunch *******