Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/09/2026 01:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (26%)

    Buffering (26%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBagnols-sur-Cèze Crashing
United StatesClovis Playback Issues
United StatesOsprey Crashing
United StatesBuena Park Buffering
United StatesJacksonville Buffering
United StatesNorth Tonawanda Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • vpankaj3 pankaj vyas (@vpankaj3) reported

    Pathetic @PrimeVideo service. Being a prime membr delivery is nt guaranteed. My order ws to deliver ystrd. I order based on wt shown on app bt nw they r syng 24 hrs of buffer so wait another 24 hrs n evn thy don't know where d product is i cn go n pick it up also @amazonIN

  • Garamkhoon7 Sapan Vivek Bhatt (@Garamkhoon7) reported

    @insanepplYT That is the problem with society, we celebrate these rats and these big OTT platforms like @netflix & @PrimeVideo show it to mint views and money. Some jerk picks up ideas and actually ruins someone’s life. Absolutely pathetic to give mileage to such losers on mainstream media

  • Vamos_Rafa2022 Lisaaaaa 🇦🇺 🎾 (@Vamos_Rafa2022) reported

    @GmaElaine6 @PrimeVideo Never had issues.

  • Prodigalsonfan3 Prodigalsonfan (@Prodigalsonfan3) reported

    1 year ago today @PrimeVideo a travesty occurred when the best show on TV was cancelled based on shonky data. Since then, the show has gained millions of fans worldwide because quality always wins through in the end! It's time to #SaveProdigalSon guys!

  • bhagi101 B (@bhagi101) reported

    I think I just found a glitch on Amazon Prime, I've connected it to my Digital Wallet, It tries to charge me everyday but the balance in that wallet is 0. I can still watch the shows uninterrupted and they haven't cancelled my subscription. @PrimeVideo

  • EinsteinBags EinsteinBags (@EinsteinBags) reported

    Just canceled @netflix - bought @hbomax and @PrimeVideo ... such a better quality selection of movies and series. Now, more than ever, is time for these streaming services to double down on customer acquisition so they can take the market by storm. #streaming

  • Timgeorge78 Tim George - BrunswickMD (@Timgeorge78) reported

    @Discus0071 @PrimeVideo Westworld was awful.

  • B141Ritz Ritz 🌸 (@B141Ritz) reported

    @footballguy971 @PrimeVideo No. It gets worse till the last episode where you get some answers but the whole thing is very frustrating and the characters are terrible people, hard to care what happens to them. I will not watch season 2

  • zxcasdqweidgaf 𝚁𝚒𝚝𝚣𝚢 𝙰𝚖𝚘𝚛 (@zxcasdqweidgaf) reported

    @PrimeVideo I am not able to login to my Amazon Prime account. It says temporarily disabled. Can you please help look into this?

  • AimeeTruchan 208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported

    So I can watch on another device WITH ADS even though I pay for @PrimeVideo? WTAF? Help @welliver_titus

  • x6RTbTEElyyJuTh عهد محمد (@x6RTbTEElyyJuTh) reported

    @PrimeVideo Help me, help me, feed my children, I have no food

  • filmqueen Truth Seeker (@filmqueen) reported

    @netflix loses $50 Billion Due to Subscription cancellations, reported April 2022. I think it’s because of the influx of #violence & crime in their programming! People have had enough! I’ve had enough! Cut off! @PrimeVideo quality programming that’s not offensive! #Relax b #Happy

  • KF_Lawless KF_Lawless (Hungry) (@KF_Lawless) reported

    Shoutout to @PrimeVideo for having the absolute poorest, bottom of the barrel quality streaming service AND somehow having the audacity to run 2-minute commercials during movies. 🖕🏻

  • Mahalingam22 Mahalingam (@Mahalingam22) reported

    @PrimeVideoIN Hi, subtitles in my PrimeVideo shows do not synchronize with the audio. What could be the problem?

  • That_Melb_Queen Peter-Andrew McGill (@That_Melb_Queen) reported

    Question for either @PrimeVideo or @ParamountPlusAU Where do your Australian viewers watch Star Trek: Picard? I usually keep up to date on the prime app, but it’s now saying I can only watch with a Paramount+ subscription, but the series doesn’t seem to exist on there? HELP 🤯

  • djariya Don Jariyasunant (@djariya) reported

    @DEADLINE Well, it would help if @PrimeVideo would announce when @jackryanamazon season 3 is going to air.

  • AaronPa35 unboxing and movie's (@AaronPa35) reported

    I got a big problem with @PrimeVideo I made account about 2 years ago witch I cancelled because I didn't find it any good I'm still getting charged every month after sending loads email asking to stop charging Me I never ask for refunds untill now

  • Jaryd69420 Jaryd (@Jaryd69420) reported

    @thewildsonprime @PrimeVideo Absolutely AWFUL season 1 recap.

  • emmabluebelle Emma💞 (@emmabluebelle) reported

    @PrimeVideo Barely, u what would help if u renew for a season 3 #TheWilds

  • kush_agarwal1 Kush Agarwal (@kush_agarwal1) reported

    Amazon Prime Video has the best new-device setup process in my experience. The process to log into my account on my TV for pretty much any other service is unnecessarily painful, but @PrimeVideo is seamless as heck. No need to type my email and pwd on TV (worst) or my phone

  • The_DamonWilson Damon Wilson (@The_DamonWilson) reported

    Currently watching Outer Banks on @PrimeVideo while I work.

  • its_parikshitz Parikshit Singh (@its_parikshitz) reported

    @PrimeVideo @PrimeVideoIN Please remove aspect ratio glitch in prime video app. There are two options available 16:9 or zoom. But some videos are wider(18:9) than usual like Hanna, Mirzapur, etc. If I watch it in 16:9, It sticks to the smaller ratio having black border around it

  • adriegee Adriana☘️ (@adriegee) reported

    @PrimeVideo Good trouble

  • banegothemer Bane van Gothem(श्री.बने) (@banegothemer) reported

    @GabbbarSingh First @PrimeVideo should release it in Europe… I canceled their subscription because of this issue…

  • ComiCentric ComiCentric (@ComiCentric) reported

    @nerdist @TheBoysTV @PrimeVideo crash and the boys

  • imnotnutellajar ɪ'ᴍ ɴᴏᴛ ᴀ ᴊᴀʀ ᴏꜰ ɴᴜᴛᴇʟʟᴀ ♌︎ (@imnotnutellajar) reported

    @PrimeVideo I'm looking to know who wrote this script, or book and in what year, because I identified a possible plagiarism in one of the episodes, if anyone can help me, I'd be grateful.

  • DanielO44780562 Linguist Tádhg (@DanielO44780562) reported

    @PrimeVideo The show was awful. Absolutely no redeeming qualities. The guy playing Rhett's character is a terrible actor. What's the deal with the Matriarch's character puncturing her hand with a dead baby Bear? Completely nonsensical. It's taxing to watch.

  • MrsMeganTheRed Meg (@MrsMeganTheRed) reported

    None of the Candyman franchise streams anywhere. I check every month hoping one month @hbomax or @PrimeVideo will come through and every month I am more disappointed than the last. I just want good movies in the background while I work.

  • 30Compostela Compostela capital de Galicia (@30Compostela) reported

    @TolkienTalkBR @PrimeVideo @LOTRonPrime We need the new trailer!! The other was terrible.

  • Jacquis3rd Jacqui (@Jacquis3rd) reported

    @PrimeVideo I’ve watched both seasons, abs I’m so pissed how it ended, and there better be a season 3 because if not then the ending was awful!! I’m still pissed 3 days later.