Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bognor Regis
|
Video Quality | 3 hours ago |
 Jacksonville
|
Buffering | 9 hours ago |
|
Saint Helena
|
Sign in | 9 hours ago |
|
Irmo
|
Crashing | 10 hours ago |
|
Charlotte
|
Playback Issues | 13 hours ago |
|
Leeds
|
Playback Issues | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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B00uh (@B00uh_) reportedHey @PrimeVideo , can you help me find the option to increase/decrease the Playback Speed on browser?
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alicia (@Hayward77) reported@CBSThisMorning @PrimeVideo @DeborahAyorinde As a black person, why would I want to watch this? Donβt you guys get enough of trying to make black folks depressed and sad? This doesnβt help. It hurts.
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Vamsi Krishna (@VamsiKr79757037) reported@PrimeVideo ur search engine is very bad condition pls make sure it will work
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Brad (@Brad99123) reported@netflix @hulu @PrimeVideo did any of you ever think about doing live commentary about feature films/shows? Every weekend or something like that? It might help people feel good to know that actual people are behind the apps and companies and it may retain customers.
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christine stewart #Resist #VoteBlue #IBEW5 (@countingstars) reported@rebyj @LGUS @PrimeVideo Get a roku streaming stick $30.. Able to get all kind of apps I had the exact same problem with lg smart tv. It's not hulu's issue. It's the fact you can't get any apps other than what's already installed. Have a new Samsung we'll see in a couple yrs with new apps
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Charlie Ricker (@CharlieRicker24) reported@amazonnews @PrimeVideo Hopefully they weren't #Coming2America to work for Amazon or they'll be peeing in bottles.
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Dr Aalam (The Skin Doctor) (@B687849) reported@PrimeVideo Worst Experiance With Amazon Prime Video. There Are A Few Bollywood Movies Available Not All. ππ
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ItsMe (@Josh_BKNY) reported@JeffBezos @PrimeVideo I just subscribed to Amazon Prime for a year specifically for the movies. Have to say I immediately regret it. It lacks diversity in a terrible way. 99.5% of the content only has english audio tracks. My wife and I enjoy and prefer watching in spanish. π²π½
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happy march 35th (@orcrights) reported@PrimeVideo I will begin my work πͺπ·
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bborgesbarreto (@bborgesbarreto) reported@JeffBezos owns trillions of dollars but canβt even get close to making a ******* decent platform for itβs streaming service, @PrimeVideo platform is the worst user experience one can have holy fck
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matt (@_shutupmatt) reported@PNemiroff @PrimeVideo Prime needs to work on a version of this thatβs like 8.5 hours long so I can just leave it on for my cat when Iβm at work
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Loris Varambon (@ColorLife69) reportedHey @JeffBezos Iβm truly frustrated that @AmazonFrance closed my account for no reason. I had a problem with a delivery and they say itβs my fault and my account need to be closed without any refund! Prime account since 10yr, 3/4 Alexa, @PrimeVideo subscribe, please help!! Thx π
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Jinnie Cook (@CookJinnie) reported@PrimeVideo @JoshRadnor @CobieSmulders Tracy. If it had have been Robyn, things would have worked out the first time around. But since Ted was meant for heartbreak, Robyn was always meant to be by his side to support him and help him heal.
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Jcaird (@Jcaird2) reportedDear @PrimeVideo just watched βI care a lotβ - I would not be so cheap as to ask for my months subscription back, but if you have a nominated charity could you donate my April Β£7.99 fee to it please cos it was f*cking awful...
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JV | The Ancient, The Tired, The Canary Simp. (@RedBlaqueGolden) reported@TheHogandDice @PrimeVideo Exactly! I feel like one if the "issues" they'd claim is height. XD but like... idk. Make it work.
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Ke nna Tumiπ₯ (@TumiPhat) reported@PrimeVideo @amazon HELP.
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J'ork Jorginslabiin (@Jorginslabiin) reported@heynowjesse @PacetimeGaming @PrimeVideo Work on your reading comprehension. It wasn't a comparison, it was an example of how "normal" doesn't mean good.
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N (@lipaperrys) reportedokay but why do all group watch features suck on all websites.. i donβt get how it ***** up. FIX YA **** @disneyplus @PrimeVideo :)
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halloween factoryπ³οΈβπ (@givingUGHp) reported@PrimeVideo worst season to pick imo
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ππ¨π¦βοΈπ»ππππππππ π―ππππβοΈπ¨πΏπ (@absinthe_rat) reportedCan my father learn to write down passwords for accounts ffs, it's not like he's technologically impaired ffs, I send them so much im sure he can scroll up our texts to find the god damn primevideo login
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Rnrfantasy (@randrfantasy) reported@PrimeVideo Frequently having trouble getting subtitles to work on Xbox One app. Any tips?
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BitcoinTroll Ph.D.π·πΊ (@TheBitcoinTroll) reported@amazonnews @PrimeVideo Probably the worst 15 minutes of my life I've ever spent Horrific movie
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Brian Wheeler (@bkwheel) reported@PrimeVideo So does your app not work on any Google TVs, or just the two I've bought? A TCL and a Sony Bravia. Abby ideas?
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Nelle911 (@Nelle529) reported@AnthonyDiPaola2 @SaveHappyNow @PrimeVideo It really does. I hope you can make it work. It's not right leaving us hanging.
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Spaz Phoenix π¨π¦ (@SpazPhoenix) reportedTrying to help someone that is a valued customer of @amazon de-activate their @PrimeVideo streaming service... help would be appreciated π
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Rick Harrison (@swimcoachrick3) reported@PrimeVideo please help. Your app does not work on my brand new Sony XDR 900. Iβve called customer service. They put in a ticket but no luck. Donβt you have experts for this type of thing?
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Treacherous (@OminousAlma) reported@PrimeVideo @antonystarr @TheBoysTV Homelander has issues. Not because he's a psychopath but because of this drinking habits alone.
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Trebor (@Trebor68) reportedDoes anyone else think @primevideo is just diabolical? The films, series, everything is just such poor quality - total rubbish, even. Doesnβt come close to @netflix
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ππI am Sophie, the sloth of joy ππ (@idonteatturnips) reported. @PrimeVideo @primevideouk @primevideonl Can you please respond to my query and if the issue is fixable? It's pretty shΧtty you haven't responded to me yet, since I first asked in February.
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Rick Harrison (@swimcoachrick3) reported@AmazonHelp @PrimeVideo please help. Your app does not work on my brand new Sony XDR 900. Iβve called customer service. They put in a ticket but no luck. Donβt you have experts for this type of thing? This is ridiculous.