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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 32% Buffering (32%)
  • 16% Sign in (16%)
  • 15% Crashing (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Playback Issues 12 hours ago
Amiens Playback Issues 3 days ago
Gaithersburg Playback Issues 4 days ago
Veracruz Sign in 4 days ago
Sète Crashing 5 days ago
DeWitt Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • phjes11
    𝓟𝓱𝓲𝓵  (@phjes11) reported

    There’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC

  • jefhon
    Jeffrey L. Honnold (@jefhon) reported

    amazon prime does not have enough servers and/or they cannot handle the load for primevideo. if you ever doubt whether or not large business owners/operators give a flying eff about you or us you need never doubt what they care about ever again. also i'm laughing fwiw

  • smvn65
    Marie (@smvn65) reported

    @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • CoachBillDonald
    Bill Donald (@CoachBillDonald) reported

    Been trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Having trouble with my subscription - how can I get help please?

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • Alex_bristol87
    Alex (@Alex_bristol87) reported

    @StreamWithKev And yet we get. ******* AWFUL blu ray release @PrimeVideo WTF MAN! where’s the 3 part epic making of!

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

  • ariaalvs
    ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported

    @folklorefy @PrimeVideo @PrimeVideo get to work bro

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

  • Matty232346
    Dawn Risueno (@Matty232346) reported

    @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo these actors are terrible

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • JamesBondUN007
    Marcus Aurelius (@JamesBondUN007) reported

    Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

  • omegaV_R
    Omega (@omegaV_R) reported

    @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

  • Allyiscute1993
    DarlenelovesAlly!! (@Allyiscute1993) reported

    @PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada

  • Thom001egg
    Thom (@Thom001egg) reported

    @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

  • vapor_dosh
    ドッシュ (@vapor_dosh) reported

    @PrimeVideo Please fire the Japanese staff members who are broadcasting the Mariners-Cubs game on the Pirates and Dodgers channels. It's really terrible.

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

  • TheActiveHourP
    The Greatest Sports & Movie Fan (@TheActiveHourP) reported

    Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

  • lauraelizabethm
    Laura Elizabeth Mayes (@lauraelizabethm) reported

    Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins