Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 11:20 AM EDT	0	0
Apr 27, 11:40 AM EDT	0	0
Apr 27, 12:00 PM EDT	0	0
Apr 27, 12:20 PM EDT	0	0
Apr 27, 12:40 PM EDT	0	0
Apr 27, 1:00 PM EDT	0	0
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (19%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Buffering	13 hours ago
Denver	Buffering	14 hours ago
Calgary	Buffering	15 hours ago
Manchester	Buffering	19 hours ago
Ashburn	Sign in	1 day ago
Seattle	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

kirill (@YanShellest) reported 4 minutes ago
@PrimeVideo upload 2k or 4k quality to YouTube Please
Marcus zuckaberg ✡️ (@pooflikemagic44) reported 6 minutes ago
@PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing
ATM (@imjustnosy133) reported 10 minutes ago
@PrimeVideo please help!
TubButter (@RealTubButter) reported 10 minutes ago
@PrimeVideo audio with prime vision works flawlessly. Standard audio is awful.
Soldats (@GaMovics) reported 13 minutes ago
Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh
jag (@Jags3121) reported 14 minutes ago
@puriiii___ @PrimeVideo Worst user interface prime
D.D.K (@TreySmith80) reported 18 minutes ago
@NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst
Noah Snyder (@NoahRSnyder) reported 19 minutes ago
I can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing
JTJR (@Jeff777Jtjr) reported 21 minutes ago
@PrimeVideo @nba your video is terrible 😡
betty jo (@harvickgirl_4) reported 21 minutes ago
It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime
Celtics Lurker (@celticslurk2000) reported 26 minutes ago
@NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out
mitch (@postgrad_male22) reported 26 minutes ago
I’ve seen a lot of ****** movies ***** Up was by far the worst movie I have ever watched full stop. Awful. Grotesque. Abhorrent @PrimeVideo fire whoever read the script and approved the funding for this giant piece of ****
🧱 (@BAMO411) reported 26 minutes ago
Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?
Harry (@whodude123) reported 27 minutes ago
@PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.
angel (@lustfund) reported 28 minutes ago
@FilmUpdates @PrimeVideo fix it or we canceling our subscriptions… we need s3 wrap up at least.
ona_mission (@imstill_supa) reported 28 minutes ago
These streaming services have been terrible with these playoffs!!! @peacock @PrimeVideo #nbaplayoffs
KB24 (@dennis3967) reported 30 minutes ago
@PrimeVideo fix your video quality! Get the NBA games out of there!
Turtleshrugged (@Turtleshrugged) reported 30 minutes ago
It's 2026 and @PrimeVideo still has the worst UI I have ever seen.
Ashrith Sathu (@sathuashrith) reported 34 minutes ago
@uwukko primevideo doesn't work on helium in india ( it says chromium version not supported ) Iam on latest version btw..
scottish celts (@Scottishcelts) reported 35 minutes ago
@GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.
TubButter (@RealTubButter) reported 38 minutes ago
Anyone else having @NBA audio issues with @PrimeVideo ? Announcers are only coming out of the right speaker? Still getting crowd noise in left speaker?
Jonathan Rossi (@jrossi79) reported 38 minutes ago
@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
𝟎𝐱𝐇𝐢𝐨𝐤𝐞 (@0xHioke) reported 40 minutes ago
@PrimeVideo That punch could help NASA more
Catbird (@Catbird70353124) reported 44 minutes ago
@wbbmayer Just wish they were on another network/streaming service. PRIME is horrible. The audio and video are not synced. The video cuts out alot and I have to reboot. I don't have these issues with other media.@PrimeVideo fix it!
Yoshi (@ja_y007) reported 50 minutes ago
There is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).
🦋 (@AgentZeroNine) reported 51 minutes ago
@TherealRVD @PrimeVideo Broken link
The Biehler (@bbiehl) reported 52 minutes ago
@PrimeVideo fix your audio! Such a joke.
Hussington Green (@hussington) reported 53 minutes ago
@Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo
vanshika arora (@AroraVanshikaa7) reported 57 minutes ago
@LGIndia @PrimeVideo Shameful service by @LGIndia. My AC is not working for 1 month and even after complaint #RNP260419019812, no real help has been provided. No technician, no repair, only delay and false closure attempts by asking for Happiness Code. Worst company experience. Fix this NOW.
Todd Beavis IV (@titamarus69) reported 57 minutes ago
@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.