Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (32%)
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Sign in (27%)
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Playback Issues (24%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lansdale |
Playback Issues | |
| Grand Ledge |
Crashing | |
 Donostia / San Sebastián |
Crashing | |
| Schenectady |
Playback Issues | |
| Roseville |
Playback Issues | |
| North Adams |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@Beerbetnfooty) reported
@Reddevil19721 Both. @PrimeVideo very poor picture quality.
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Paul Bailie
(@paulbailie) reported
@TaggartJoel @PrimeVideo Watched Leeds game on phone/iPad(data not Wi-fi) with no issues.
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Philip
(@philipcanter) reported
@TaggartJoel @PrimeVideo Send me your login details and I will try it out. 👍
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Michael Kaufman
(@TheMrKaufman) reported
Is it quitting time yet? I’m ready to binge a little #PrimeVideo tonight after work! #Sweepstakes
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NYC Girl Probs
(@yuh_thankunext) reported
@gofooji @PrimeVideo Just got a text saying that my order was canceled because it was a test store. Plz help!
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Judy Chow
(@JudyChow13) reported
@gofooji @PrimeVideo I sent a dm to fooji help
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Sean O Reilly
(@seanoreilly85) reported
@TaggartJoel @PrimeVideo Mine through virgin never a problem
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Renae M.
(@Renae131) reported
@PrimeVideo Except that you inexplicably canceled my Amazon account, including a gift card balance, many Kindle books, & time left on a prime membership ..... And to get help with this, you require a login. A login that you inexplicably canceled.
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ok🎩
(@NotRealMartial) reported
FIX YOUR DELAY @PRIMEVIDEO
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MorpheusNI
(@MorpheusNI) reported
@TaggartJoel @PrimeVideo It was 100% for me, not a single buffer
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Grind Relentless
(@charlisa__) reported
@gofooji @PrimeVideo Can't get it to work
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CoolGuy
(@CoolGuyMcGeee) reported
@PrimeVideo @PrimeVideo #PrimeVideo + #Sweepstakes Not sure, but it's not working
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
@PrimeVideo Have I been scammed? I tried to sign up for the 30 day free trial. I couldnt get it to work so I ccalled the number on the screen. After all that I got a msg saying that the sign up for the trial worked. then zi get a msg from nerd tech solutions Is it legit
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Madchester2000
(@madchester2000) reported
Amazon prime @PrimeVideo you need to sort out the picture quality - the players look like the 1st version of fifa football - worlds biggest company crap pictue quality
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Lee Stanley
(@theleestanley) reported
@PrimeVideo sort your **** out!! Having us mugs paying £80 a year for this crap picture quality! Multi billionaire sat here laughing at us mugs paying for this dross they are putting out 💩💩💩💩💩
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Michael Ghianni-Wilkinson
(@Mad_Mike22) reported
@TaggartJoel @PrimeVideo I’ve never had any issues
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Jingle Dave.
(@Shouty_Dave) reported
Anyone else have lip-sync issues with @primevideouk ? I use it via a @roku device, but the other apps on the stick don't have the same problem...? @PrimeVideo
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Jonathan
(@JonathanLCFC) reported
Amazon have got to be disappointed with this round of fixtures. Low on goals and excitement and quality. But game called off too. @PrimeVideo
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Andrew Hall
(@AndyHall84) reported
@PrimeVideo your picture quality in the Manchester United v wolves match is awful any chance you can sort it out
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Gozzer
(@gozzer50) reported
@EmmaJThomas @PrimeVideo Happened to me whilst watching Leeds v WBA. I think ours is a wifi problem.
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Lee Harrison
(@LeeHarr6616) reported
@PrimeVideo Hey PV, can I ask why do your videos mostly always have a sound delay? I have no issues with any other streaming service but 90% of the time it's poo. Its not a broadband issue. I'm now trying to watch United live and it's the same. Is it you or me? It's you isn't it?
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Kyle Cherry
(@KyleCherry21) reported
@TaggartJoel @PrimeVideo Yeah quality of mine is horrendous compared to sky. Sometimes looks ok then goes blarey. Poor
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.
(@klevermind) reported
@PrimeVideo #PrimeVideo + #Sweepstakes These things never work in Vegas but I’ll give it another try.
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Nancy Lee Epps
(@PookieLou6994) reported
@gofooji @PrimeVideo PLEASE HELP YOUR FIRM ISN'T ACCEPTING MY ADDRESS
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bob
(@bobfortheworld) reported
@gofooji @PrimeVideo Link doesn't work...says not in coverage area...waste of time
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Katie Louise
(@Casper_57x) reported
The quality of the football streaming on @PrimeVideo , my god. 🙃🙃 shite... #MUFC
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christopher spooner
(@cbspooner98) reported
@PrimeVideo #primevideo + #Sweepstakes bc I’m bored at work
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Frank
(@frank_8899) reported
@primevideosport @PrimeVideo @AmazonHelp I'm trying to watch football via the prime app on Android but it stops/pauses every few seconds so I can't watch the game (it works fine on my TV). Any suggestions on how to fix this? Thanks
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CA Wallace
(@CAWallace6) reported
@TaggartJoel @PrimeVideo No issues at all for me. Only streaming issue I've had during this dreadful period has been BBC broadcasts, especially the NI Ladies games and the awful open mic on Radio Ulster when you and the gulderer compete to hog the airtime!
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Izzy Snider
(@IzzyFollows) reported
@PrimeVideo #Primevideo + #Sweepstakes @gofooji Looking for some entertainment during quarantine between seeing family and returning to work!