Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 18: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (29%)
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Buffering (25%)
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Crashing (23%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Buffering | |
 Rio Largo |
Sign in | |
 Helston |
Playback Issues | |
| Nampa |
Playback Issues | |
| Round Lake |
Video Quality | |
| Conroe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ebhe
(@ebhemarquez) reported
@ajassy @PrimeVideo Please Help Us :(
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LadyLover
(@MultiGayShipper) reported
This is homophobia at it's worst. @netflix cancelling #FirstKill after 100 million views is madness. . If this was a straight show they would've kept it for sure..WTF!!! #SaveFirstKill @hulu @PrimeVideo
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ebhe
(@ebhemarquez) reported
@ajassy @PrimeVideo HI!! I have a Big problem with Germany Amazon, we are a Prime Members, and my husband bougth me a Phone for surprise, IPHONE 13, 1100 euros, money what my husband Need to work so hard for it!! What did we get? ONE LAMP
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ebhe
(@ebhemarquez) reported
@ajassy @PrimeVideo is really frustated , that one big Company can not be in charge for this MISTAKES AND THE SADNESS IS THAT WE ARE NOT THE ONLY ONES WHAT HAPPENS THIS, im really disappoiment and sad because we really like and Trust amazon before! WHO CAN HELP US ?
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Chrono Hart
(@chronohart) reported
. @PrimeVideo, your latest major update of the roku app is terrible. UI is ungodly slow and it kicks out of what I'm watching to the details page way too soon when paused. I don't think it even gives me 10 minutes! Why can't you simply leave it paused?
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Sourav Maity
(@mrmaity01) reported
@PrimeVideo This is the worst OTT platform, other ott platforms are far better than you(I.e HotStart and ZEE5). Deactivating amazon prime
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ebhe
(@ebhemarquez) reported
@ajassy @PrimeVideo Amazon Tell us to send back what we got! And they send UPS To pick up! AFTER TWO WEEKS FOR WAITING FOR OUR MONEY BACK AMAZON SAYS WE CAN NOT HELP YOU BECAUSE YOU DIDNT SEND BACK ONE IPHONE 13
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Terry Mahone
(@TerryMahone5) reported
@hurricanetrack @PrimeVideo It is climate change. Why are ppl still acting dumb on this issue.
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Daniel
(@TheLuckLetter) reported
@PrimeVideo @StrangeAcee @Minions How come Prime Video continue watching doesn’t work with Google TV on the home screen? Works with every other big streaming service aside from Netflix.
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Sumit seema
(@Sumitseema1) reported
For the past 2 months I am trying to subscribe to Amazon Prime Video but can't find it. Payment is getting rejected giving some problem or the other. If it is not happening with you people. So closed your company. eat it easy @JeffBezos @PrimeVideo
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Tristana03
(@audreyguerre3) reported
@DBenitez95 @netflix @PrimeVideo I watched first kill and yes your right, afterwards without the love story between them it wouldn't make much sense, but you have a problem with gays???
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🥰🌊
(@Soumith99999) reported
Prime Mobile app Video sound is very low , anyone facing the same problem? #PrimeVideo
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Harbinger of Meh
(@HarbingerMeh) reported
@WeaselDJ @PrimeVideo Except the first issues of Paper Girl were published before Stranger Things ever aired.
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i love Jesper Fahey🇺🇦
(@anechka3471) reported
@PrimeVideo your worst act is to cancel The Wilds. AS? I love girls, I love boys, I need a sequel. And you stupidly ended the series #RenewTheWilds #SaveTheWilds
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kate schneider
(@KatharineLayne) reported
amazon fix ur mistake @PrimeVideo #RenewTheWilds #SaveTheWilds
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Adi Kav
(@funnnysideup) reported
from
Hyderabad, Telangana
I will be taking PTO tomorrow from work so I can sit and watch All or Nothing on @PrimeVideo
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#SAVETHEWILDS Give us back the sapphic island
(@Notsorandom99) reported
@nic0l3r @PrimeVideo people are struggling to go to work now because of you #SaveTheWilds
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Anup Bagasi
(@Unpoodi) reported
I am enjoying watching the staircase on @PrimeVideo but the French part of it has no subtitles! Can you fix it please?
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Stefan
(@Prof_Pun) reported
@PrimeVideo What have you done with the UI? Awful, just awful.
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Straightnochaser
(@Shonamoyo4) reported
@Sconnie213 @netflix @PrimeVideo It is a real problem. I’m annoyed every time I’m in both those apps 🙄
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Sumit seema
(@Sumitseema1) reported
@JeffBezos @PrimeVideo @amazonIN Because since last 2 months my problem is not getting resolved. But what is the option. That the subscription money will be automatically charged every month.
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Dalton
(@iamjustdalton) reported
@PrimeVideo canceling @thewildsonprime is absolutely heartbreaking and infuriating. This show had so much inclusiveness in its characters and the indigenous representation was so rare and so important. Fix this, Amazon! #SaveTheWilds #RenewTheWilds
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WhoTheFCares
(@03Rldownes) reported
@PrimeVideo @Minions Cancelled Prime subscription when you cancelled The Wilds. Easy fix to change that. #RenewTheWilds #SaveTheWilds
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TEYA
(@TEYAHOLLA) reported
At this point, I’m just gunna wait until a show has at least 3 seasons before I start watching it cuz these cancellations give me trust issues. @PrimeVideo #TheWilds …should I even start #papergirls tell me from now.
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Abhilash
(@abhilashbheem) reported
@amazonIN @PrimeVideo instead of doing so much advertisement pls work on customer issue. No point in taking prime membership. Even after 3 days on top of expected delivery date it is not delivered & as per @AmazonHelp raised one more order & it is the same. Worst service ever.
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🔥The Airborne Aunty Pfah 🔥
(@quarantinebeat) reported
@perfidiousSH @netflix @PrimeVideo I guess what I'm saying is that it's possible all your observations are correct, but not abt the cause- they are having a tough time, that's what they do to feel less terrible, they *are* depressed and the depression is affecting their mental space- but the shows aren't the root?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@PrimeVideo I’m getting Spanish titles instead of English when trying to select a movie to buy/rent. Can you fix this glitch?#primevideo
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Gare Bear+
(@Gare_bear36) reported
Anyone with a Google @Chromecast with Google TV not able to play @PrimeVideo all of a sudden? Watched it last week no problem.
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𝐅𝐎𝐗𝐘🩸
(@Gfox_1) reported
@lojakz @PrimeVideo Prime is the worst offender. They give no time between pressing play and blaring the ad at me. It’s actually instant
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Relative Dimension
(@RelativeDPod) reported
@PrimeVideo Can you please fix console apps so that there is more than 1 visible line of shows on screen to browse through, and not a preview taking the upper 2/3 of visible real estate? thanks.