1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 32% Buffering (32%)
  • 16% Sign in (16%)
  • 15% Crashing (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Spokane Buffering 11 hours ago
Milton Buffering 12 hours ago
Alicante Playback Issues 3 days ago
Gif-sur-Yvette Crashing 4 days ago
Valencia Sign in 5 days ago
Wolfeboro Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours

  • FishKayaker
    Mr. Burley (@FishKayaker) reported

    @PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.

  • Savage29492304
    Savage (@Savage29492304) reported

    @BearGrylls @PrimeVideo audio is ******* terrible on this show

  • formybaela
    diva down era (@formybaela) reported

    @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

  • MimiMiercoles_3
    THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported

    @PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • rocketsdon
    don lee (@rocketsdon) reported

    @NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video

  • adeogunyale
    Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported

    @PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please

  • jb510
    Jon Brown (@jb510) reported

    The Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.

  • TennisMamba
    TennisMamba (@TennisMamba) reported

    @pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • Musashi1596
    Mark Dorney (@Musashi1596) reported

    Rewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.

  • filiynext
    emre (@filiynext) reported

    hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

  • sharukhhhussain
    شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported

    @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

  • JosephPinto1
    Joseph Pinto (@JosephPinto1) reported

    @PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • Raubrim
    Young Boul From The Back Block (@Raubrim) reported

    @ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn

  • JamesBondUN007
    Marcus Aurelius (@JamesBondUN007) reported

    Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!

  • elCheeso
    el-Cheeso 🧀 (@elCheeso) reported

    @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.