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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Commack |
Buffering | |
 Puteaux |
Crashing | |
| Stone Mountain |
Crashing | |
| Meridian |
Buffering | |
| Goodyear |
Buffering | |
| Los Angeles |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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[xR]yan
(@cYnborg) reported
Anyone else have issues with @PrimeVideo HDR10+ being way too dark?
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Marcel Ledbetter
(@OutOfKenTroll) reported
@PrimeVideo @Jay_Stacks need your prime login !
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Caribbean Jason Pitts
(@ShowTimeRick) reported
You guys don’t hesitate in charging me for that yearly membership but always have an issue with prime video @amazon @PrimeVideo
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Sylwia
(@Rodznek) reported
@LOTRonPrime @PrimeVideo Tolkien falls in his grave as he looks at what you are doing with his work ...
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Congo Jones
(@PopCultOutpost) reported
@PrimeVideo I watched it. It wasn’t terrible but I’d call “Wasted My Time” Craig’s Bond deserved better.
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ellevating democracy (she/her)
(@elle_vader) reported
@netflix @PrimeVideo @hulu I think it’s time for an onslaught of documentaries on the hell healthcare workers went through and are still living. My mother, an emergency CNC was assaulted & disabled during the pandemic bc hospitals cut security to save money. Do something to help.
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Justin Davis
(@jdavphoto) reported
@AmazonHelp hi! I’m watching No Tike To Die on @PrimeVideo, but it’s not playing in UHD or HDR on my LG C1 even though it says it is available in those formats. Same problem on PS5. Other UHD content works fine on Prime. Any ideas?
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Alex Kennard
(@AlexKennard4) reported
@PrimeVideo trying to cast the boys from my iPad, only the English subtitles aren't working. I can have any language I want, other than English. I've deleted the app, cleared the cache, reset my Chromecast, and still nothing, help please
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J R 🇺🇦
(@desertdw3ller) reported
@PrimeVideo They killed Bond. Awful.
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Tor Arctos
(@TorArctos) reported
@PrimeVideo Streaming not working on Xbox. Works on mobile and laptop.
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Based San Francisco Indian Man
(@Frankli32720550) reported
@PrimeVideo Just another demoralization. Subverting expectations isn’t in itself good. This is the Last Jedi of the Bond series. Terrible film….
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Daniel Weber
(@DLWQueenCity) reported
@PrimeVideo @JensenAckles Someone help that guy, his hat is about to fall off.
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Taylor Claire Allen
(@TCBeanie) reported
LISTEN @PrimeVideo YOU NEED TO GET TO GETTIN ON RENEWING THE WILDS FOR SEASON 3 BECAUSE SO HELP ME GOD IF YOU LEAVE US WITH THIS ENDING AND GIVE US NOTHING ELSE I SWEAR4GAWT !!! #TheWilds #shoni @thewildsonprime
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RFERG26 #StarlightStan 💫⭐️🌟
(@Rferg26) reported
@PrimeVideo @The_JessieT @TheBoysTV If A-Train didn’t have the heart issue, I would of went him… but probably Sonic
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Denae
(@DenaeMSisco) reported
Bruh @PrimeVideo why is your WNBA livestream of the Sky/Libs game so spotty? I’ve only been able to get like 50 percent of the game between “playback errors.” What gives?
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Southern Man
(@brazin_1) reported
@rascquel @PrimeVideo I had no problem with the beginning….. not sure where the franchise goes from here…..do think there was a strong push to include the SJW agenda. That will kill the brand.
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Mr.Different
(@MrDiffe42553154) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Please help me to recover my account 51009932567
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Mr.Different
(@MrDiffe42553154) reported
@PUBGMOBILE @PrimeVideo @TheBoysTV Please please help me some one hack my account 51009932567 help me to recover !
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Debra Ryan
(@daryan74) reported
@PrimeVideo my prime video app and freevee are both telling me my internet isn’t working on my Apple TV yet I’m watching something on Hulu on the same device. Rebooted and still not working.
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MovieMcfly
(@MovieMcFly) reported
Issue w the subtitles while watching @jamesbond No Time To Die on @PrimeVideo … subtitles automatically started, and when I turned them off, I lost all the french subtitle dialogue. I had to turn on all subtitles to see the French translation
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Scott Smith🌈
(@scottinclearh2o) reported
@mumziejen @paramountplus Jen, let me help you. I have a Samsung TV and their app just flat out doesn't work on it. Their promises of technical help are all lies. Try viewing through @PrimeVideo if you have it. It worked for me.
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Good_Symphony
(@GoodSymphony) reported
@PrimeVideo @antonystarr @TheBoysTV Smiling homelands is the worst
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Charlie Tilson’s WAR
(@MattDav00282166) reported
@rharvey0523 @PrimeVideo I liked the story, but thought the dialogue was incredibly cheesy-it read as I’d the authors had never spoke to another human being in his life. There were also quite a few obvious factual errors that I couldn’t get over
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George Nelson
(@GeorgeNelson84) reported
@mtkigz1 @PrimeVideo No problem!
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Vignesh Hegde N
(@VigneshHegde_) reported
Amazon prime should buy only quality contents or else prime will loose it's quality @PrimeVideoIN @PrimeVideo @AmazonCare
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Mr_Fuerte
(@fuerte_mr) reported
@PrimeVideo help us understand how we look for a movie, find it and have to pay a “rental”fee to watch…go on Netflix, search same movie, find it and just hit play. Why are we paying monthly fees if you all charge to watch everything? Make it make sense.
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I_am_whatiam
(@DeepakT50304310) reported
@AmazonHelp I have reported it. and was forced to agree for refund anyways replacment wasnt available. Are you missing the point here? Is this experience common for @PrimeVideo Amazon Prime Customers? this is a repeated issue Not for the first time. Amazon isnt giving ANY PRIVILEDGED EXRNC.
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Mad Villan
(@nallivdam) reported
@PrimeVideo Worst Bond in years
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daniela tangi
(@daniela12345001) reported
@whatcomesnext1 @raninimanini @PrimeVideo In all countries, the content is bad there, we also have poor content, we also have poor quality. And we also do not have a translation for a large part of the content. I personally understand English, but it shows contempt for customers and after a month I disconnected.
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M R E
(@EdwardsTMatthe1) reported
@PrimeVideo The worst Bond film ever. 35 minutes in, I was rooting for Bond to die and be done with the franchise.