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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brisbane Crashing 1 day ago
Montigny-lès-Cormeilles Sign in 1 day ago
Reading Playback Issues 2 days ago
Fréjus Crashing 2 days ago
Campinas Playback Issues 4 days ago
Paris Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael24521649
    Michael Patrick (@Michael24521649) reported

    @rwrbclips When are we getting ANYTHING from #RWRW?? @PrimeVideo help!!

  • wennyxz
    wenny (@wennyxz) reported

    @PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰

  • slashapu81
    Je Suis Charlie 🎤 🇺🇸 (@slashapu81) reported

    @RingsOfPowerEra @PrimeVideo One of the worst (and most expensive) shows ever.

  • turco_basileus
    egemen (@turco_basileus) reported

    @PrimeVideo Some episodes of The OC are dubbed in German and there's no option to change it back to the original. Please fix this.

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • NYGMEN4LIFE
    Speak On It Sports (@NYGMEN4LIFE) reported

    @paramountplus please fix the bugs in your app. Lord, its sluggish and drags. It isn't as smooth as @PrimeVideo or @netflix .

  • s_ulhi
    💫lulhi's | 📖 (@s_ulhi) reported

    @King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • BabyBluez24
    Jimmy blue (@BabyBluez24) reported

    @PrimeVideo This was god awful. The script, the acting was completely horrid. The attempts at jokes throughout never hit the mark. This is the worse movie I’ve seen in years and I loved this cartoon growing up as a kid

  • DAlban88882
    DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported

    @StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB

  • SkinsFanIII
    skinsfan (@SkinsFanIII) reported

    @PrimeVideo Ooof. I can already imagine how awful the acting will be

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭

  • SGOffworld
    Stargate Offworld (@SGOffworld) reported

    Martin Gero had a vision for Stargate. Two years of work on a new series. Amazon pulled the plug. We want this project saved. @AmazonMgmStudio @Primevideo #SaveStargate

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • Only1Brx
    BIG MAMA (@Only1Brx) reported

    .@PrimeVideo .@peacock fix this nowwwwww

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • YaroAkim
    Dr. Yaro (@YaroAkim) reported

    @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • smoknreef81026
    Smokn (@smoknreef81026) reported

    @daniel_dias @mastersmovie @PrimeVideo Imagine it's that ****** it's free on prime. I turned it off after 30 min. Terrible movie

  • LilahGenX
    LilahGenX (@LilahGenX) reported

    Who TF do you complain to when you pay for @PrimeVideo and @peacock so you can watch dumbass @BravoTV but some idiot has the new episode and last week's episode of The Valley LOCKED UP! CAN YOU FIX IT?! The after show is fine, but not episode 15 or 16 of Season 3!!!

  • ruijordao4
    rui jordao (@ruijordao4) reported

    @PrimeVideo I wasn't able to pay and watch some of yours offers in my country Portugal is the problem on my side ?