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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
League City Playback Issues 5 hours ago
Gallatin Playback Issues 7 hours ago
Hendersonville Playback Issues 8 hours ago
Montlouis-sur-Loire Buffering 12 hours ago
Newington Playback Issues 15 hours ago
San Luis Obispo Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • evertonianscrud
    unlimited (@evertonianscrud) reported

    Am I the only one having difficulties paying for prime video? @PrimeVideo help😭

  • NathanLC78
    Nathan Chambers (@NathanLC78) reported

    @PrimeVideo The series was never good. This last season is the worst yet. Going out with a whimper.

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • pooflikemagic44
    Marcus zuckaberg ✡️ (@pooflikemagic44) reported

    @PrimeVideo Homelander was so broken in their universe that they didn’t know how to make the good guys win. And it ruined the writing

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.

  • SIKUHDELICS
    SIKUM (@SIKUHDELICS) reported

    @PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken

  • TrojanConquest
    Trojan Conquest (@TrojanConquest) reported

    @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • JashawnGriffith
    JG (@JashawnGriffith) reported

    @PrimeVideo @AmazonMGMStudio @IamSandraOh He gotta a lot of work to do

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • Sasha_BIouse
    Sasha Blouse (@Sasha_BIouse) reported

    @PrimeVideo I already subscribed to monthly prime, already paid, but there is an error saying there was trouble signing me up for prime. Until now I am still unable to watch with prime despite already paying for it. Please help

  • conzalez94
    Christian Gonzalez (@conzalez94) reported

    @AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life

  • Pruthvivallabha
    PV (@Pruthvivallabha) reported

    @AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • Majkl1976
    Michael Reischman (@Majkl1976) reported

    @PrimeVideo I'm stuck in a loop. I need help. I opened a new account today, but something happened while I was entering my billing info and now my account is on hold.

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • pettyvices
    Tom Edward (@pettyvices) reported

    @PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.

  • sickaqua
    s | hbh spoilers ! (@sickaqua) reported

    @Limoreaukisses @PrimeVideo @AmazonMGMStudio meanwhile the other show no one asked for gets green lit without any problems #nooticing

  • CountessAu
    MyBrainHurts🍸 (@CountessAu) reported from Hobart, Tasmania

    What a useless effing crunt of a streaming app @PrimeVideoAUNZ @PrimeVideo is. Cancelling my subscription. Get an 8 year old to fix it.

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

  • mshanesmith
    M Shane Smith 🇺🇸 (@mshanesmith) reported

    @PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF

  • JustDoTheWork66
    lisa hahn (@JustDoTheWork66) reported

    @chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!

  • healthybetatest
    Chris (@healthybetatest) reported

    Terrible news. @PrimeVideo with another cancellation of a great show

  • tsmith4741
    Tim Smith (@tsmith4741) reported

    @SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.

  • NatalyaRuslan_
    Natalya Ruslan (@NatalyaRuslan_) reported

    @FrMiller @PrimeVideo Passing also on sure to be awful APPLE remake of remake Night of the Hunter ,with hideous and comically bad actor JavierBardem redoing ugly ham actor DeNiro's **** slanted characterization. There is only one , with Robert Mitchum and it's frightening and good.

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • basedbrett888
    ChainMech (@basedbrett888) reported

    @VivaLaStool @PrimeVideo @AmazonMGMStudio Desperately doing anything that requires no work.

  • raeziIla
    rae 🏒 szn (@raeziIla) reported

    hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable