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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 31% Buffering (31%)
  • 16% Sign in (16%)
  • 16% Crashing (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Alicante Playback Issues 19 hours ago
Gif-sur-Yvette Crashing 2 days ago
Valencia Sign in 3 days ago
Wolfeboro Playback Issues 4 days ago
Township of Evan Playback Issues 5 days ago
Amiens Playback Issues 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • oldyorksgeek
    TOYG! - That Old Yorkshire Geek! (@oldyorksgeek) reported

    How much does @AmazonMGMStudio and @PrimeVideo hate their customers? They completely ignore the #savestargate effort against their cancelling of Martin Gero's Stargate, then they actively start hiding replies that have Stargate text. Why are they so afraid to address the issue?

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • leopotter788
    Leo (@leopotter788) reported

    @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

  • formybaela
    diva down era (@formybaela) reported

    @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

  • elCheeso
    el-Cheeso 🧀 (@elCheeso) reported

    @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • rocketsdon
    don lee (@rocketsdon) reported

    @NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video

  • JamesBondUN007
    Marcus Aurelius (@JamesBondUN007) reported

    Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

  • ayex1111
    ayex (@ayex1111) reported

    @PrimeVideo **** her worst actress to ever exist

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • Alex_bristol87
    Alex (@Alex_bristol87) reported

    @StreamWithKev And yet we get. ******* AWFUL blu ray release @PrimeVideo WTF MAN! where’s the 3 part epic making of!

  • aniaacw
    ACW (@aniaacw) reported

    I’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

  • Savage29492304
    Savage (@Savage29492304) reported

    @BearGrylls @PrimeVideo audio is ******* terrible on this show

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • Allyiscute1993
    DarlenelovesAlly!! (@Allyiscute1993) reported

    @PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • ShalnevaE
    Elena Shalneva (@ShalnevaE) reported

    @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • RonaldM40196867
    Ronald Marcano (@RonaldM40196867) reported

    @PrimeVideo For those of us who have to work, it never started at all.

  • idkdd113
    itiswhatitis (@idkdd113) reported

    HBO max app work around, fix up @PrimeVideo

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • Allen_m
    Allen Matthews (@Allen_m) reported

    @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

  • CurtMuck
    Cheluvahar (@CurtMuck) reported

    @LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.

  • raj0687
    Rahul Raj (@raj0687) reported

    @PrimeVideo I changed my mobile handset and got subscription before changing my phone. But not able to watch prime series as I already have subscription of it. Please help.

  • tabbysucubus
    Richard Wickens (@tabbysucubus) reported

    @PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.

  • filiynext
    emre (@filiynext) reported

    hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

  • JosephPinto1
    Joseph Pinto (@JosephPinto1) reported

    @PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate

  • mehdi07680662
    DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported

    @Stargate_SG14 @PrimeVideo The worst 🥲