Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (21%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta
|
Buffering | 3 hours ago |
|
Mentor
|
Crashing | 15 hours ago |
|
Duluth
|
Crashing | 17 hours ago |
|
New York City
|
Sign in | 1 day ago |
 San Nicolás de los Garza
|
Buffering | 1 day ago |
|
Portland
|
Crashing | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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💤🅱️ (@ZB11__) reported@SOUTHSIDEJP_ @PrimeVideo I was fasho tryna fix it lol
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PsgOpinion (@PsgInside1970) reported@PVSportFR @PrimeVideo wtf is this light on the Portland-San Antonio game? Look this there is smoke on the court. Fix it god Damn it
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Regina Connell (@ReginaRConnell) reportedDid the Amazon Prime app just crash?? I cannot access it on my tv right now😳 when I pushed the Amazon Prime button on my remote control it does nothing, when I try to choose the icon from the menu it does nothing. What the actual hell is going on.??? @PrimeVideo
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EhZ (@E_HZ) reported@therealKripke @TheBoysTV @PrimeVideo This series become terrible.
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Filmy Hype (@Filmy_Hype) reportedJust raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!
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sesh59 (@BloodRiversMoon) reported@kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn
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Cody (@CodyTheSuperman) reported@amazon @PrimeVideo, Tell me how it's possible to have the latest version of @googlechrome and get this message: ❝You are running an old or unsupported version of this browser Please update your browser to the latest version. View all supported browsers and OS versions on Prime Video. If the issue persist, please reach out to customer support with the error code: 7132❞ ————— I don't have this problem on other Chromium Browsers: Edge: Version 147.0.3912.98 (Official build) (arm64) ChatGPT Atlas: Version 1.2026.112.0 (6b83aa0311d) Brave Browser: Brave 1.89.145 (Official Build) (arm64) Chromium: 147.0.7727.137 ————— I'm using an M3 MacBook Pro. I installed Chrome Version 148.0.7778.97 (Official Build) (arm64) in the last 10 minutes. Everything was working smoothly before I installed this current version of Chrome. PLEASE FIX YOUR WEBSITE IMMEDIATELY!!!
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GeorgiaBoy431 (@GABoy431) reported@TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +
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Tony Roberts (@TonyRobert96495) reported@NBAonPrime @PrimeVideo Terrible broadcast
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OKC ARE TERRORISTS (@ChefDozy) reported@NBAonPrime @PrimeVideo Fix your ******* website wtf
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justalarrie (@justalarriemar) reported@DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔
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betty jo (@harvickgirl_4) reportedIt sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime
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Marc (@MarcMillerr) reported@PrimeVideo Fix the Sixers Celtics game!!!!
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nobody (@AnimeNlgga) reportedPlayoff tip offs when everyone got work in the morning: 11:00pm ET Playoff tip offs on the weekend when we can actually afford to stay up: 8:30pm ET Fix this @NBA @PrimeVideo @peacock
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Waliyat ⊹ (@olamide_420) reported@MydeAura @PrimeVideo na there problem dey😭😭
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Vinod Sharma (@only_shinji) reportedHad takn primevideos anual sbcripn on Nov2025 through my Vodafone ac. I stopd the auto renewal of this on Feb2026. my sbcripn stopd completely whch ideally shud b wrkig till Nov2026 .@MoIB_Official please help. Feel cheated. @VodafoneIN n @PrimeVideo r u readin? Cud u help?
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Dani Rojas (@2KMVP) reportedOk @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?
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feanor (@f_curufinwe) reported@PrimeVideo wtf is your problem what kind of crazy ******* did this censored!!!!
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Adam Wunder (@a1der76) reported@PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard
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ccmbr (@Karwendell) reported@NBAonPrime @PrimeVideo Houston, we have a problem...
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Therightleft (@BarryBartley3) reported@auburn_seymo38 @Hendrick9Team @PrimeVideo He made the perfect move going to the middle. He just had zero help because everyone behind him was wrecking. He probably wins if he gets a push there.
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Jerpent the Serpent (@Jakedrummer1993) reported@nathan_bla92087 @Hendrick9Team @PrimeVideo With this aero package, he makes a move outside with no help? There’s nothing there for him to gain. I definitely get the frustration, but he did moved inside at the end and wound up picking up two spots for a solid P4. I’m not that upset about it as a whole.
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dtd (@dtdsadderdays) reportedhelp @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass
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kirill (@YanShellest) reported@PrimeVideo upload 2k or 4k quality to YouTube Please
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MF (@The_Tripleking) reported@PrimeVideo this is the worst listening basketball experience I’ve ever had… @NBA
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b❤️🔥 (@heyitsbarnie) reported@PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!
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Առիւծ ՄՀԵՐ (@madridista_leo) reportedYOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo
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Harry (@whodude123) reported@PrimeVideo I was supposed to get to watch four NBA games tonight. I got to watch one. Who decides these get turned off? That’s not what I’m paying for. I watched the Lakers beat Houston. The audio was so terrible I had to just mute it. Absolutely terrible. I’m not recommending you guys to anybody.
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Speed Maverick Garage (@speedmaverick) reported@TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....
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D.D.K (@TreySmith80) reported@NBAonPrime @Candace_Parker @PrimeVideo She is the absolute worst