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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Reading Playback Issues 13 hours ago
Fréjus Crashing 13 hours ago
Campinas Playback Issues 2 days ago
Paris Buffering 3 days ago
Paris Playback Issues 4 days ago
Montpellier Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • Noise_Frequency
    NOISE FREQUENCY (@Noise_Frequency) reported

    @CineMattSWE @PrimeVideo That's because Amazon also kills kids. They give the IOF cloud servers to target Palestinians.

  • biggbossfan151
    Amy👠 (@biggbossfan151) reported

    @i__am_rishska @PrimeVideo Aly Goni is terrible and Arsalan is spineless They try to say good things when talking to the camera but the truth is that they are bullies Bali is a brainless loudmouth that has just joined in with the bullies without giving anyone a chance #KushalTandon #Alliance

  • cchitrena
    Carey Chitrena (@cchitrena) reported

    @destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

  • _RobJay
    Rob J 🔜 DreamCon ☁️ (@_RobJay) reported

    If you're gonna have an English Dub anime on your platform, please make sure the "Dubtitles" match what the voice actors are saying and it's not just the English translations from the sub! I'm looking at you, @PrimeVideo 🫵🏽 lol if Netflix can fix this issue, so can yall!

  • faxie_funnz
    faxie_fun (@faxie_funnz) reported

    @PrimeVideo why the hell she is being consistently casted in high budget roles when everyone knows she is a terrible actor plus her last box office hit was 10 years ago.

  • Geek_Roberts
    G Roberts (@Geek_Roberts) reported

    @Ermandgard Instead of fixing anything @PrimeVideo decided it’s better to just pull all the Stargate movies! New fans isn’t the “fix” you think it will be @AmazonMGMStudio !! It’s time to #SaveStargate and #FireFetter

  • viktordevonne
    Viktor Devonne (@viktordevonne) reported

    @PrimeVideo your ads are affecting the subtitles on your content. Please fix.

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • cantshaddaup
    Byrdie (@cantshaddaup) reported

    @paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.

  • noelclairesiri
    jayna ⭒ (@noelclairesiri) reported

    @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

  • StickVeryGood
    Ostrich Bludgeoner (@StickVeryGood) reported

    @BallerToy1327 "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." Take some notes, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • justbecause022
    I (@justbecause022) reported

    @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • sdrawkcab44
    censored (@sdrawkcab44) reported

    @StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems

  • SunriseSwiftie
    rissa ♡ (@SunriseSwiftie) reported

    @PrimeVideo you’re the worst for canceling My Lady Jane 💔

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @crazynumericals @PrimeVideo you’d be surprised with how long it takes some people to realize somethings going on if its only circulating on twitter. this is up for two reasons, 1. in hopes for ccs to see and notify esch other, and 2. for people on twitter to see that this is stolen work

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • DAlban88882
    DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported

    @StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB

  • momomaw101
    mimiii💫 (@momomaw101) reported

    @glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????

  • wennyxz
    wenny (@wennyxz) reported

    @PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate

  • fanvestments
    Matt Fanning (@fanvestments) reported

    Don’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo