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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 10: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Adelaide Buffering 59 minutes ago
La Vergne Crashing 4 hours ago
San Clemente Buffering 4 hours ago
Corpus Christi Crashing 5 hours ago
Sacramento Crashing 5 hours ago
South Bristol Buffering 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • zulu934
    Richard Griffing (@zulu934) reported

    @PrimeVideo They saved the worst for last.

  • UncuredAmbition
    Sir Alexander (@UncuredAmbition) reported

    @PrimeVideo why every game I watch on here buffer

  • meeeyyy1
    HomeMey (@meeeyyy1) reported

    @PrimeVideo hey friend im having issues with not seeing the orlando game live right now what do i do

  • BryceG88
    Bryce G (@BryceG88) reported

    @Hendrick9Team @PrimeVideo Not awful on a 1.5 mile…. Need to perform all day to have a chance though. One spot at a time, had a good shot in Kansas, just didn’t finish the job because of cindric’s awful positioning in his stall

  • bobross_jay
    jaymills (@bobross_jay) reported

    @M0hawkMark @PrimeVideo The budget is higher than JJk’s. Money is NOT the problem.

  • SW2353
    SW (@SW2353) reported

    @PrimeVideo SHOULD NOT BE ALLOWED TO SHOW CHAMPIONS LEAGUE EVER AGAIN... AMATEUR...ABSOLUTELY AWFUL

  • Alister02769896
    Alister (@Alister02769896) reported

    @UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever

  • aldis_daniel
    Daniel Aldis (@aldis_daniel) reported

    @PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.

  • justalarriemar
    justalarrie (@justalarriemar) reported

    @DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔

  • LaLu_2K01
    S®️EE L🅰️L (@LaLu_2K01) reported

    Dear @PrimeVideo , what’s the issue with releasing all episodes at the same time? Why make us wait for days between episodes? It’s honestly irritating. We just want to binge-watch without unnecessary suspense. Learn from @netflix drop all episodes together. #PrimeVideo #Netflix

  • Evangelion217
    Brian Jensen (@Evangelion217) reported

    @TheInfamousEric @PrimeVideo It’s because the show is a terrible adaptation and book fans stopped watching after S1. That’s why it was cancelled. I love @PrimeVideo for cancelling it. Thank you Jeff Bezos. 🙏

  • NavyCaptRet63XX
    Capt M J Singleton 🇺🇸 (@NavyCaptRet63XX) reported

    @PrimeVideo your #NBA broadcast is terrible technical difficulty for Lakers vs Rockets game.

  • AyarKode
    Kode Ayar (@AyarKode) reported

    @PrimeVideo fix your stupid app. Can’t watch the game without it glitching out. @NBA fan experience is horrible!

  • botticellicream
    🇺🇸🇨🇺Hippopotomonostrosesquippedaliophobicphile (@botticellicream) reported

    @Patrick20811564 @PrimeVideo I dont know how to tell you this but every show stars baby killers , it's how you get the work

  • AuthorMaze
    Nicholas L. Maze (@AuthorMaze) reported

    @PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.

  • Oh_oK_OC
    Guns & Butter (@Oh_oK_OC) reported

    @PrimeVideo y’all been messing up all season. fix your audio quality. I can’t even hear the damn whistle.

  • speedmaverick
    Speed Maverick Garage (@speedmaverick) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....

  • BixbyBillx
    BixbyBill (@BixbyBillx) reported

    @PrimeVideo Good. Such a disgusting awful show. Just vile

  • 0xSadGhost
    Sadghost (@0xSadGhost) reported

    Can someone explain to me like I am a Child why @JeffBezos and @PrimeVideo somehow decided INVINCIBLE should have such a low budget? In comparison with other Animes the budget for Animators is terrible. They gotta do better fr

  • opinionmode
    OM (@opinionmode) reported

    @PrimeVideo Why ******** do you morons always start my show over when I click “continue to watch” and bam you restart me. Every ******* time tell baldy Jeff bazos get his test syringe out of his *** and fix this ****

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • brysononair
    Bryson (@brysononair) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Genuine question, no bullshit here, what’s the deal with 1pm starts? I’d assume if anything later starts would help a sport that is really popular in the Bible Belt? Idk maybe I’m wrong

  • BronzeAgeBaker
    Bronze Age Baker (@BronzeAgeBaker) reported

    @GabrielArc9413 @PrimeVideo Lmao it is a satire on completely imaginary “current events” and that’s what anyone has an issue with. You’re an absolute brain dead retarded monkey

  • TC_Knuckles_801
    Knuckles_801👽 (@TC_Knuckles_801) reported

    Watching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • bigtimebuckeye3
    Bruce Buckeye (@bigtimebuckeye3) reported

    @Underdog His play was almost as bad as the dogshit quality @PrimeVideo broadcast the game in

  • lieb_liebman
    Lieb_Liebman (@lieb_liebman) reported

    @Yankees @PrimeVideo @SportsonPrime The game broadcast's video is super low-def, low-quality, looks like a 90's video game.

  • BallersCultureX
    BallersCulture (@BallersCultureX) reported

    @NBAonPrime @PrimeVideo The Pistons have been the worst #1 seed in NBA history

  • PhillySicksers
    PhillySicksers (@PhillySicksers) reported

    @PrimeVideo worst coverage of NBA ever.

  • ShawnBechard
    Shawn Bechard (@ShawnBechard) reported

    @PrimeVideo Terrible comedy. How is this in the top ten?