Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Madison |
Buffering | |
 London |
Buffering | |
 Hyderabad |
Sign in | |
| Derby |
Crashing | |
| Columbia |
Crashing | |
| Cincinnati |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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To-Tosh
(@total_bakwaas) reported
@michaeljkellyjr @PrimeVideo @AmazonStudios Your worst work so far. You are so much better than this ****.
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sandismall 🌻
(@SmallSandi) reported
@PrimeVideo @JLo @joshduhamel Looks like worst movie ever
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tara
(@lesbitj) reported
@AmazonHelp @emhalobearer repeating what she said: Any chance you guys can help us out with picking up Warrior Nun as well please? @PrimeVideo PRIME SAVE WARRIOR NUN #SaveWarriorNun #WarriorNun
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Ed
(@EdwardTI32) reported
The @PrimeVideo app has serious bitrate issues with movies. Especially when lots of action or movement begins. This seems to be isolated to the @LGUSSupport TV version of the app?
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Jo3
(@RacingGuy69) reported
@PrimeVideo @JLo @joshduhamel Why would they make this? It looks objectively awful.
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Ray Abu Salim 🌐
(@Saxgod) reported
@AlaskaTilt @SimonDavisBarry @PrimeVideo Okay i swear my continuum episodes were gone but they work now lol. That’s good I guess. Maybe they will put them up for sale for us. Or maybe I need to get a VPN and just watch it as if I’m in Canada lol.
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Michael M
(@miketmcd72) reported
@PrimeVideo @JLo @joshduhamel I remember the first time I saw this preview after one of the terrible TNF games. I thought it was a spoof for a second only to find out this is actually a real movie. Fast forward to me saving money by canceling my Prime subscription and here we are.
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Ava McGraw
(@McgrawAva123) reported
@lathamphil1 @PrimeVideo Because a large number of people will say they are cancelling it but won’t. Not to mention that what he did is fundamentally wrong. If I did something I have a code of thick that I must follow at work if not I will fired. Is that considered woke?
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HisNames Dex
(@DavidDextr187) reported
@AmazonHelp My wife is from Mexico she has her own account and is available to watch different movies and shows. Why does that not work if my account is from the USA? @PrimeVideo it doesn’t make sense
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Ed
(@EdwardTI32) reported
The bit rate variation on the @PrimeVideo app on LG TVs is so damn annoying. They seem to throttle their servers?? No other app does this.
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Nona
(@warriornona) reported
@SAddicted97 Maybe we should have reached out to the Help Center more? I guess we were focusing on the @PrimeVideo account itself #SAVEWARRIORNUN #warriornun PRIME SAVE WARRIOR NUN
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World of Me
(@___WorldofMe___) reported
@PrimeVideoIN @PrimeVideo Can you please fix the English subtitles for payback kdrama episode 4? How do you expect viewers to watch an episode with subtitle lag. I really can't believe a streaming giant like prime video releases an episode without even checking it.Fix soon Please
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Amiga Boing Blog
(@AmigaBoing) reported
@julesbrown12 @lathamphil1 @PrimeVideo They would if thousands do it, because they would lose an awful lot of money
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Sharon Warren
(@sunparagon) reported
@PrimeVideo okay, so we’re having problems an episode of “Atlanta” Season 4? and now “Equalizer 2” 2018? What’s up? My payment is not declined on my Apple Wallet is the time? I am not being allowed to purchase from app. Am I being monitored? I just paid you to watch content? Oui.
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Hanifah Hanum
(@halohanifah) reported
My amazon prime video suddenly stopped working. Have tried to reset my internet and devices, and cleared the cache. Decided to check on Twitter and apparently, I am not the only one in Indo & even many Japanese tweets face an error too. 😌 #PrimeVideo #AmazonPrime
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NY Living Realty
(@nylivingrealty) reported
@AppleSupport, bought a channel through your TV+ app, yet after payment weeks ago, the app acts as if no payment was ever made. It recommends opening PrimeVideo. Ugh! First and, possibly, last time anything will be selected in your TV+ app. Fix it soon. Otherwise, we'll cancel.
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Aaron Carr
(@carr37) reported
@PrimeVideo is there issues with prime video in Australia ? Doesn’t seem to be working
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Twisted Red LadyBug
(@TheTwistedRedLa) reported
@LokaleNachteule Not fair 😕 painful AF... @PrimeVideo would you help us #save1899
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SendMoreBread
(@NotThatGoose) reported
I don’t know who needs to hear this at @PrimeVideo , but the rewind/fast-forward function on the Prime Video app is unusable on @AppleTV . It takes significant effort to scroll back 10 minutes with the iPhone remote. Should have just used Apple’s playback. Apple TV 4K tvOS 16.2
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Nay
(@tickers17) reported
@EdenSkye13 @PrimeVideo Prime is down in Melbourne on all our devices (ipad, tv, Xbox). App opens, but whenever click on any movie/show same error message ‘problem occurred we’re unable to load movie details please try again later’
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Honor's Purpose
(@HonADawson) reported
@PrimeVideo The tennis access is deplorable. Unable to watch matches that should be available on replay. Wrong matches shown on some streams. So many problems it's spoilt the entire caboodle. What the heck @eurosport !
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Katie katz
(@Kate_Louise_80s) reported
WTF is with @PrimeVideo removing peoples "continue watching" ?? Now I can't find anything! #PrimeVideo FIX YOUR APP! 🤬 @hayu_au @paramountplus
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annabellee
(@annabel55861581) reported
@PrimeVideo @JLo @joshduhamel I haven't found anything I want to watch on Prime since that god awful release of that last season of the Marvelous Mrs Maisel.
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Zane Xros
(@ZaneRossx) reported
@webtoonofficial @PrimeVideo Fix your ******* app
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𝐍 ミ☆ | 𝐒𝐚𝐯𝐞 𝐖𝐚𝐫𝐫𝐢𝐨𝐫 𝐍𝐮𝐧
(@bluelovaticx_) reported
@AmazonHelp Is there any chance you can help us to save warrior nun? @PrimeVideo PRIME SAVE WARRIOR NUN #SaveWarriorNun #WarriorNun
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Sharon Warren
(@sunparagon) reported
@PrimeVideo …still, in production? shooting in Italy …Rome? It’s “Four” years? 2018? Seriously, what is the problem? I got $7.99 in my Apple Wallet. Let’s work this transaction out! Returning to my Amazon Prime Video App to let …y’all work it out? “Equalizer 2”
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Gandhi
(@Gandhi55749921) reported
@PrimeVideo What’s happening with PV- not working in Australia?
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xtaline
(@xtaline) reported
WTF?! Why is my #HBOMax app suddenly acting like I don't have a paid subscription? Is there an outage between #PrimeVideo & #HBO right now? I was in the middle of a movie, got up to grab a drink and now I can't resume 🤬
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Ram
(@RamTwitss) reported
@PrimeVideo worst servies 👎👎
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CouncilEstateTales
(@thecounciltale) reported
One episode of #therig and im done @PrimeVideo come on. Some real talent in there dragged down by awful writing, screenplay and scenes. That’s terrible. You should be promoting #ThePeripheral more that’s brilliant.