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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 20: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Perth Crashing 3 hours ago
Alabaster Playback Issues 3 hours ago
Winter Garden Sign in 10 hours ago
Township of Evan Playback Issues 10 hours ago
Chicago Crashing 10 hours ago
The Villages Sign in 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • fruitofpassion
    🌺 (@fruitofpassion) reported

    @PrimeVideo I need y’all to fix your damn app/website right now, I’m tryna watch Off Campus.

  • thebedofchaos
    chopped chin (@thebedofchaos) reported

    @therealKripke @TheBoysTV @PrimeVideo Final season is a joke in the worst way possible. Embarrassing that you greenlit this mess

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    @PrimeVideo HOW ABOUT Y'ALL FIX UR DAMN SERVERS HUH

  • EmbiidTweet
    joel embiid (@EmbiidTweet) reported

    @TheMasterOfLuck @PrimeVideo Not even remotely similar situations. All the Invincible complaints seem to be “the animation is lazy”. The problem with The Boys is the writing is ****. Even when the Boys was good the show didn’t look particularly good

  • mrohidro
    patriiick (@mrohidro) reported

    So @PrimeVideo just been allowed to stream NBA games in 2004 cable quality all season!? Can we a get @GeekSquad or what.. this is crazy

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • LosVarzeiros
    Los Varzeiros (@LosVarzeiros) reported

    @PrimeVideo Episode 7 is terrible. The last season is very bad.

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

  • EZGoingFriendly
    EasyGoingFriendly (@EZGoingFriendly) reported

    @NBA @PrimeVideo NBA… dump Amazon Prime. The technical issues are frustrating. I hate seeing when the games are on Prime. It is a horrible experience.

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • NortUtd
    NortUTD (@NortUtd) reported

    @TheMasterOfLuck @PrimeVideo Kirkman is the problem with invincible animation is funds are there only if he stopped wanting big time celebs voice acting, doesnt care about the quality of it or he’d focus more on that

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • EdGein5691WI
    Ed Gein (@EdGein5691WI) reported

    @PrimeVideo Its terrible.

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • bell12804
    Jenny Boom Boom ⚡ (@bell12804) reported

    @AlanW712 @PrimeVideo Im completely over it. I have no issues with every other network

  • Teachallboys
    Karin Marsh (@Teachallboys) reported

    @rogerchokerer Cavs game is missing! Blank screen! Other shows on Prime work fine. @PrimeVideo

  • ahiru_taich0
    ɴᴀᴏmi (@ahiru_taich0) reported

    @GoodOmensPrime @PrimeVideo Hate you, yall ruined this show, it's terrible

  • NayanPrakash4
    Nayan Prakash (@NayanPrakash4) reported

    @PrimeVideo you need to fix your Apple TV app !! It’s unwatchable.

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • MAISILIVIA
    stefanie 𓏲ּ𝄢 (@MAISILIVIA) reported

    I NEED OFF CAMPUS SEASON 2 RIGHT NOW @PrimeVideo START TO WORK!!

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo Fix the stream you cheap *****. BAN AMAZON FROM THE NBA

  • benis_jam
    BenisJam (@benis_jam) reported

    @Grunt2A @PrimeVideo Yeah I quite liked Season 1, watched it with my dad and showed it to a lot of people back in college. But Season 2 was a very clear dip in quality (an almost universal observation), did not bother with anything beyond that point. I've heard of things here and there, but they killed my interest early and none of what's happened since sounds like it's worth seeing. Word across the Internet is that it got really, really bad. I can't confirm, but I'm not watching to find out. Don't care to.

  • FrSgtXmasCard
    Ian Smith (@FrSgtXmasCard) reported

    @PrimeVideo Terrible show from the beginning

  • russo_fran30824
    Franca Russo (@russo_fran30824) reported

    We need to go to therapy to detox from Garrett. Help us #offcampus #primevideo

  • BillyRamion
    Billy Ramion (@BillyRamion) reported

    Cmon @PrimeVideo this is terrible. Buffering blurry picture on a game 7. This really sucks

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • ShinNaldrag
    Naldrag (@ShinNaldrag) reported

    @TheMasterOfLuck @PrimeVideo I mean them giving Invincible more money isn't going to increase the quality of the animation since they're aiming for yearly releases. It has more money into it than a lot of anime productions so shooting more money at it isn't gonna help.

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***