Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (29%)
- Crashing (21%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Crashing | 5 hours ago |
 Montigny-lès-Cormeilles
|
Sign in | 12 hours ago |
 Reading
|
Playback Issues | 2 days ago |
|
Fréjus
|
Crashing | 2 days ago |
 Campinas
|
Playback Issues | 3 days ago |
|
Paris
|
Buffering | 4 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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Cuban Ref (@GhoulieRat) reported@PrimeVideo I'm just happy you got a male lead to work with Michelle.
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𝑰𝑩𝑵 (@ibnfeed) reported@PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.
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COACH RIDER (@pawan_coach) reported@PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing
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DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
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Silent Avacate (@SilentAvacate) reported@PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇
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jayna ⭒ (@noelclairesiri) reported@DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??
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Matt Fanning (@fanvestments) reportedDon’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo
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Scoob20_ (@scoob20_) reported@PrimeVideo Nothing of quality ever ends up with @PrimeVideo.
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Frank H (@LegacyofFrank) reported@RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo
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Carey Chitrena (@cchitrena) reported@destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?
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Gabe Chou (@gabechou) reported@MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo
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acardnal (@acardnal) reported@AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!
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G Roberts (@Geek_Roberts) reported@Ermandgard Instead of fixing anything @PrimeVideo decided it’s better to just pull all the Stargate movies! New fans isn’t the “fix” you think it will be @AmazonMGMStudio !! It’s time to #SaveStargate and #FireFetter
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Rant with Typos (@RantwithoutR) reported@PandeyAjay01 @Banijayasia @PrimeVideo Ironically they had issues with Kushal as he was so called mastermind. Now they are themselves acting as puppets in hands of aly
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𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
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Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported@hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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Kerry French (@KFrenchy5) reported@AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!
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ryanagoslinga ⋆˚꩜｡ (@ryanagoslinga) reportedprepared a delicious snack to watch a movie on prime video but the ads were like 7 minutes long so i finished it before the movie even stated. fix this. @PrimeVideo and no i will not pay for no ads.
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Kylo Femme (@MFHounDOOM) reported@StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????
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SiltStridersFTW (@SiltStridersFTW) reported@A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!!
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Dawnathon (@dawn6884) reported@PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate
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wenny (@wennyxz) reported@PrimeVideo @offcampusseries Can't help but fall for Hannah 🥰
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أفكورا (@Afkoora_) reported@PrimeVideo I’ve been watching The Handmaid’s Tale for six seasons, but the final episode won’t play. It isn’t clickable on any of my devices. Is there an issue with the app??
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Norman Buntz (@normanbuntzhsb) reported@creativeburne I have to agree with @russellcrowe, but the movie does even BETTER than “prime time” today. Every so often I see it Trending on @PrimeVideo in the Top Ten for streaming movies. This is not a scientific statement, but I am correct that it is constantly surging and waning on streaming services about every two years. I have the DVD and have it saved to my personal media server. I rewatch it about every other year or so. Sometimes I watch it just to watch Joaquin Phoenix get killed. He’s such a terrible actor. It’s cathartic.
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John Mummert (@JohnMummert1) reported@A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.
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Sandhya Rani (@SandhyaRani_S) reported@AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???
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E (@TruthToLight15) reported@WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo