Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 York |
Sign in | |
 Guadalajara |
Buffering | |
 Cranbrook |
Video Quality | |
 Bengaluru |
Crashing | |
| Athens |
Playback Issues | |
| New Delhi |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Francisco Silva
(@jfranciscosr) reported
Hi @PrimeVideo 1 week with no Service, and no answer from guys ?? Looks like you a have an issue with Apple TV devices, please fix it 😖😖😖
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👽👽🇺🇸Daniel🇺🇸👽👽
(@_Duforc_) reported
@PrimeVideo @thewildsonprime Well that explains why the show is awful......
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angel plago
(@mofoBayB) reported
@AmazonStudios @PrimeVideo @MoreReginaHall The worst movie's end I've seen!
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Imperial Dragon Emperor
(@Artorius117) reported
@amazon @PrimeVideo So Now I hear you bought the Hobbit. The @theoneringnet blocks people who criticize your studio for how they are going about making the Rings of power. DO they speak for you now? Or do you have your own voice? Cause they only making things worst for you.
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アリヤ ❤️🔥🇲🇾
(@Skz46Mankai) reported
@PrimeVideo I'm in Malaysia... all of the subtitle in Malay is really really bad to the point of I can't understand a thing.. it feels like it's 100% machine-translated 😭 I would turn on English sub but not all video has English sub... please fix this 😭
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Jane Carole Bunting
(@BlessYerHeart) reported
Hey @PrimeVideo - how come I can’t find Lupeo in a search? Was supposed to be available starting 3/17. Little help, please? Thank you!
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Michelle Adams
(@mta1776) reported
Being The Ricardos is terrible 😣 @PrimeVideo
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Bezirgen
(@Bezirgen94) reported
@VanityFair @JeffBezos @PrimeVideo I asked you for a little help and you turned me down, rich people don't help poor people
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Wondering Wonderer
(@LifeQueries) reported
@PrimeVideo Why is there no way to rate shows/movies in the video app? Makes no since that it takes so much extra work to do a review. Also I should be able to dislike something that is suggested for me so that stuff is recommended less.
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John Maddening
(@johnmaddening) reported
@Karna6e @PinDin7 @PrimeVideo Spectre was the worst of the Craig films, from the song to the end.
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Johnny
(@jacksonnut1) reported
@Karna6e @PinDin7 @PrimeVideo No, Daniel Craig is an awful bond, the new movies are completely terrible.
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Slaiyen
(@Slaiyen) reported
@PrimeVideo None. Don't really care for his work.
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Carlos Williams
(@woody33095) reported
@VanityFair @JeffBezos @PrimeVideo I watch billions of dollars go up in space as I beg for $750 to keep from going homeless. I worked for 37 yrs until I became disabled, became disposable. Now I beg online to strangers because the government or anyone cares $woody32084 is my cash app please help
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Joseph H. Vilas
(@jhvilas) reported
... responsiveness by itself doesn't cut it. *Fixing problems* & *delivering on promises* is what cuts it. @Amazon promising to ship 6 figures' worth of food for @greg_doucette & failing: doesn't cut it. @PrimeVideo pretending to work my ongoing subtitling problem: doesn't...
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Prof N Peter
(@NkosiyaphaPeter) reported
@MatthewCoutts6 @PrimeVideo Unforced errors from Alcaraz
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Explicit
(@ExplicitFanBase) reported
@PrimeVideo There are ONLY white people on here talking about Lizzo. They have no problem being the evil people who started the past 20 wars but Lizzo is the problem. They just wanna lynch her.
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Super Tuxedo Mask
(@SuperTuxMask) reported
@PrimeVideo @VanityFair @LOTRonPrime Wheel of time sucked, and I gave it a real chance, but the writing was just terrible. I am guessing this will be the same unless they hired new writers.
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Dan Breen
(@wh4tth3puck) reported
Watching post apocalypse movies on @PrimeVideo. There are some good ones and there are some utterly terrible ones. The latter are good for light relief and comedy value. That reminds me...
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Luci for Chai Tea
(@Bri_Seven) reported
hey @PrimeVideo the latest episode of the Charmed (2018) show is cut off at 03:40 for some reason. can one of y’all look into fixing that? i need my witch fix
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Julian Antony
(@julianantony1) reported
@PrimeVideo hi there, got a really strange issue with IMDB on Prime. On my tv app some shows are free with ads but on my pc they are pay per view. Whats going wrong??
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Mr.DP🔆
(@MrDP44) reported
@PrimeVideo Dear, Fellows, Your Prime video app is not working. Being a huge tech still, are not capable of fixing the issues. whether its payment ln your ***** app or videos on prime. Prime means nothing in short.
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goob
(@mattpandapew) reported
@PrimeVideo Also the other guy just stargazing until it’s his turn to lose. This is awful lol.
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Sarah Greeley
(@ThisIsGreels) reported
@hayuhelps @PrimeVideo hi I’m getting a “this is not available in your location” message but I’m in Ireland. Please help?
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dutch
(@dutch52050550) reported
@PrimeVideo @VanityFair @LOTRonPrime Looks absolutely awful
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Bill Lempe
(@lempe) reported
Just purchased the entire @MadMen_AMC series on my Apple TV to avoid seeing another @IMDbTV ad. Nice work @PrimeVideo.
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Johnny Grunas 🇺🇸🇱🇹 グラナズ・ジョニー
(@PJpremiere) reported
Anyone else getting an error while trying to watch @PrimeVideo on @Xbox tonight? "Try again later or go to [webpage] for assistance" #PrimeVideo #XboxOne
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Bjorn van Rijszen
(@MelficeSilesius) reported
@PrimeVideo @googlechrome Is there currently an issue that prevents HD video playback on Google Chrome specifically? I am able to play the content I bought in 1080p HD on Microsoft Edge, so it seems unlikely it's due to my internet speed.
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Todd Beavis IV
(@titamarus69) reported
@PrimeVideo This is shameful. All those girls need professional help and Lizzo isn't the one to give. I fear for their health...
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Casey McClain
(@caseymcclain50) reported
@PrimeVideo 3 days now, lagging, broken and interupted service.
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goob
(@mattpandapew) reported
@camdephilob @hermitme1 @PrimeVideo It’s not even that the whole fight was just awful it was literally game stealth logic. None of the other two hears anything and just waited their turn. And the last dude literally was just looking up and the last part dude tried stabbing her with his gun.