Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Playback Issues | 2 hours ago |
 Vilanova de Sau
|
Buffering | 1 day ago |
|
Toulon
|
Video Quality | 3 days ago |
 Sydney
|
Sign in | 4 days ago |
 Köln
|
Crashing | 4 days ago |
|
Paris
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Devil (@scottypu) reported@WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.
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💫lulhi's | 📖 (@s_ulhi) reported@King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo
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Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported@AmazonMGMStudio @PrimeVideo Sure. Whatever. So when are you going to finally uncancel Martin Gero's Stargate show like so many of your paying customers have been begging you to since you made that terrible mistake? Asking for millions of friends...
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𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
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SiltStridersFTW (@SiltStridersFTW) reported@A_S12 @PrimeVideo @NASCAR Amazon needs to buy out FOX's schedule FOX is god awful and we need better than that.
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Michael Wilson (@majolelo) reportedHi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?
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The Movie Simp (@SimpMovies) reported@PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.
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I (@justbecause022) reported@PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.
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Cody Pratt (@CodyPra10009862) reported@PrimeVideo Uncanceling Stargate would help. #SaveStargate
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Tarik (@tarikpeterson) reportedWatching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.
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Grabshot Photo (@GrabshotPhoto) reported@PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?
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Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
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Armchair Commentator (@den_ster) reportedOh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS
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Chillin in the Basement (@hetch75) reportedI've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate
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Katie (@kitkate6801) reported@Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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E (@TruthToLight15) reported@WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo
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harsh agarwal (@agarwalharsh3) reportedIs anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.
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Dawnathon (@dawn6884) reported@PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate
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carlos (@carloslondrez) reported@ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!
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sgalanty (@shegal7) reported@StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.
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🇺🇸chemmes (@chemmes) reported@Yankees @PrimeVideo @SportsonPrime Not watching it … I expect them to be on YES .. I can watch the Mets tonight .. no problem… lol
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Ja’tari (@jay_onte_long) reported@PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..
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Jessynéphile (@Jessynephile) reported@PrimeVideo Just wait that Ryan is fully recovered and then go back to work you idiots
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Alex (@The_Alex_64) reported@AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!
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Takeshi Niggasaki (@Take_Niggasaki) reported@PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
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Trailmyx (@Trailmyx) reported@Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.
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Padmasambhav Kulkarni (@PadmasambhavK) reported… and Legend (2015)? Fix your garbage @PrimeVideo"
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franco (@vanniloner) reported@glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭