Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palm Harbor |
Sign in | |
 City of London |
Sign in | |
| Newham |
Playback Issues | |
| Winston-Salem |
Buffering | |
| Phoenix |
Playback Issues | |
| York |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr.**** & Dunk
(@MrDinkandDunkFB) reported
@PrimeVideo @NFLonPrime Fix ur ******* stream. Im 20 seconds behind the live at least! While my computer is supposedly live. But both lag and buffer every 5 seconds. I only have issues with your platform no other streaming, so its not me. @JeffBezos Stop stealing my money! Fix!
-
njcindy
(@njcindy) reported
For a while I have been feeling transported back to 1982, not 2022 with this video quality. Please fix it - hurting my eyes to watch the game because the picture is so pixelated. @PrimeVideo #TNFonPrime
-
Thiggs
(@TinaMarie_Higgs) reported
@NFL @PrimeVideo can't even watch the bills patriots because of quality and buffering. Terrible.
-
James Kolz
(@Latimer13) reported
@PrimeVideo @BuffaloBills Hearing the collision before the ball is snapped is infuriating!!!! Fix your sync issues!!!!
-
P@
(@pAINSWORTH81) reported
NFL on Amazon Prime is hard to watch. Never streams clear. Stops. Re-start. Blank scream with audio. Hope next year the customers can be provided some details for relief on these issues. Package has a lot of work to improve. @PrimeVideo @NFL
-
That Guy℠
(@TheFlyingWee) reported
These @PrimeVideo announcers for the #TNF @BuffaloBills v @Patriots game are just god awful. Al Michaels is comatose and whoever is doing color isn’t exactly hyping **** up either. Exciting touchdowns and plays, and you’d think it’s a pee wee game.
-
Ernest Thompson Jr
(@ErnestT58128604) reported
@PrimeVideo the streaming quality of TNF sucks!
-
Jeff
(@Jeff74507151) reported
@PrimeVideo @MarcusJonesocho Your streaming is 1080p down to 480p HORRIBLE!!! Your streaming quality is like AOL dial up internet..
-
Premium Oil
(@PremiumOil420) reported
@PrimeVideo please fix your audio or you’re going a mute bud
-
C🅾️al🎅🏾🅿️
(@CoalBayarea) reported
@PrimeVideo ******* terrible
-
Caseyo
(@Caseyo33251445) reported
@PrimeVideo As I said, I have 200mbps and have updated everything. I’m using a fire stick 4K. You guys should call up YouTubeTV and ask them how to stream live and not be terrible at it.
-
Bradford John
(@bradbilljohn) reported
This game is on @PrimeVideo . We expect bad football on Thursdays. Im rooting for the tie. C’mon #TNF . Bring the terrible. This @nyjets fan wants neither of these teams to win. #jets
-
Ben Roethig
(@benroethig) reported
from
Dubuque, Iowa
So @PrimeVideo no longer wants to work on my Apple TV. It says there's an internet connection problem when everything else works.
-
Ricky Totten
(@rickytotten18) reported
from
River Bluff, Kentucky
I’d actually like to watch the Patriots and Bills tonight…however, @PrimeVideo is the absolute worst live stream sports I’ve ever seen…looks like it’s the 80’s and I’m trying to steal cable..pastrami and picture is horrible. Never have this issue with live sports on @hulu
-
Sean Patrick
(@BusybRos) reported
@PrimeVideo quality on this game is awful.
-
Geoff
(@TheInfrared90) reported
@tankkapotamus @PrimeVideo @NFL It's terrible here in Western NY too. They clearly can't handle the server loads in concentrated areas (like where the teams are from)
-
Thiggs
(@TinaMarie_Higgs) reported
@elonmusk Ugh this must be why @NFL @PrimeVideo has terrible streaming of the Bills Patriots game? It all makes sense 😞
-
Becky Bertuzzi
(@bbertuzzi7) reported
from
Warren, Ohio
Man, I really love watching @NFL on @PrimeVideo and it’s ******* blurry. Please, get your **** together with the game streaming, I don’t have this problem when I watch Netflix.
-
MB 🌊🗳️
(@MHBarnes1) reported
@TheYaszMan @PrimeVideo @NFLonPrime Not only is the audio bad, so is the video quality. Much worse than last week.
-
Sean Patrick
(@BusybRos) reported
The only thing worse than this @Patriots team is this @PrimeVideo streaming quality.
-
Kamron Chervenak
(@ShowTimeKamron) reported
@CommishMThomas @PrimeVideo Dear Mr. T: It’s 2022 and majority of the population (me included) wouldn’t know how to turn on a ‘RCA’ but can work an Amazon Firestick like no other.
-
Steve Horton
(@Shorton02) reported
@PrimeVideo fix Thursday night Football! Your **** does nothing but freeze and lag!
-
NAR
(@Nitran1005) reported
Why is Amazon prime video the worst streaming app for NFL? Like holy **** I’m just trying to stretch the screen to fill it on my iPhone. ******* stupid @PrimeVideo
-
Miranda Lynn
(@MirandaLynnGood) reported
I thought maybe my TV was messed up because the @NFLonPrime coverage is so blurry but every commercial NOT involving @amazon is clear. FIX IT @PrimeVideo
-
Brenda Huhn
(@BrendaDMBfan) reported
Anyone having lousy picture quality on TNF on @PrimeVideo ???
-
Gay Bear Tears
(@gaybeartears) reported
The TNF @PrimeVideo stream through @Roku sucks ***. The quality has never been this bad before.
-
Plant Ba(e)sed™
(@kellikagu) reported
@PrimeVideo I need you guys to fix the issue with @RichesOnPrime. I can’t watch episodes 2, 5 or 6!!!
-
Thony
(@MACtranslator) reported
Watching football on @PrimeVideo is the worst viewing experience I've had in 20 years. @KirkHerbstreit and Al are great, but streaming live sports SUCKS for multiple reasons.
-
Judy Barcia
(@barciajudy4) reported
@PrimeVideo football Thursday on prime is terrible with commentators!!
-
D.j.s
(@weRthe_world) reported
@freehan11 @PrimeVideo My father in-law has the same problem. And I haven’t been able to watch a minute of the game.