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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westland |
Crashing | |
| Des Moines |
Buffering | |
| Buena Park |
Crashing | |
| Worland |
Crashing | |
| Mequon |
Buffering | |
| Hickory |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Positive Yankees Fan ⚾️
(@depressedKnick) reported
@PrimeVideo hey can u fix the volume on the commercials for the @Yankees broadcast. Its blaring and i hate having to lower the volume or mute the commercials everytime. #NYYankees
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Pro Turk 🇹🇷
(@ProTurk1881) reported
@PrimeVideo Awful casting, writing. Characters lost their divine light. This will be disaster for the “Real” Tolkien fans.
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Connor Lind
(@shupcoyy) reported
Watching live sports on @PrimeVideo is ******* awful. Commercials are twice as loud as the broadcast
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Pat Pelton
(@PatPelton) reported
@PrimeVideo The volume during the Yankee game is terrible. Wayyy too low during the game, but jacked up to 135% at commercial. Pleaseeee figure it out
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F.S.K de Bordeaux
(@FSKdebordeaux) reported
Dear @PrimeVideo, I am now in France with a new phone number, I can't login because it's sending me a code to old phone number. I can't change the phone number in my account because I can't connect, nor can I contact support. You are still billing me though. DM me pls.
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Mario Sacco
(@MarioSaccoNC9) reported
@Erikd25 @Yankees @PrimeVideo Blacked out on TBS here, but I have a Prime account, so don't know why it is not work. Kind of hurts me trying to run highlights in my show at 11 ha..
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3-6-3 DP
(@GeorgeFalkowski) reported
@isawacat @PrimeVideo The problem is that the YES feed and commercial spots are set at one level and the ones emanating from Amazon are much, much louder. Super annoying.
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Syrsly
(@SyrslyWasTaken) reported
@NikolaosXRoss @PrimeVideo Wait, did Ms Marvel get good ratings? I thought that show's plot was pretty terrible. The cast was OK, but it wasn't amazing. Not exactly a good show to compare to unless you're saying this is even worse... in which case, "Daaaamn, bruh."
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Nityanand111
(@nityanand111) reported
@ajassy @PrimeVideo Hopefully you will be help me in resolution of my geniune issue. Now i am hopeless from @AmazonHelp due to fake and dishonest reply
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Jenn
(@hate_nj) reported
@YESNetwork thanks for selling out to @PrimeVideo @Yankees - My kids want to watch the game and b/c Amazon is having an issue they can’t. #EpicFail #allaboutthebenjamins
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Greg Campbell
(@GregCam58873959) reported
@lucaslu_ckli @PrimeVideo @LOTRonPrime The 'haters' already love this character, the problem is that this isn't that character.
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Michael Payne
(@miykhale) reported
@A_S12 @SilverstoneUK @PrimeVideo In some ways it was better than D2S, but Amazon v Netflix probably doesn't help; and doesn't help MotoGP in the English language markets to have so few speakers in the paddock
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Montana
(@LEMONedOblaat) reported
@PrimeVideo I don't even want to watch this cheap bastardization of Tolkien's work on the "small screen" why would I want to inconvenience myself shlepping off to NY to watch it in a theater?
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Diamondjn1
(@Diamondjn1) reported
Hey @PrimeVideo This is why I cannot stand watching Yankees on your horrific service!!! When game is on I have to turn the volume up to 70 to hear the announcers. The commercials however are blasting! Insane. Please fix the game Audio. Simply horrible! This is not 1990!
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𓆦Joe Friday𓆦
(@Head_Haunter_) reported
@DigitalSneeze @PrimeVideo I don't know if it's just local slang, but waz means piss here, so it would really help if they'd use that Δ
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Navjyot Singh Jandu
(@LeJandu) reported
@PrimeVideo please work on your subtitles. Pretty sure “speaks foreign language” isn’t going to help me understand the plot of this movie that has Spanish speaking people crucial to the plot. 🥲
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MusicMentor
(@Music__Mentor) reported
@edjunkiecom @amazon @PrimeVideo Gonna track down their work. Thx
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Coach Smith
(@AVCoachSmith) reported
@Jeremyakee @PrimeVideo Let’s all be thankful that they don’t really have the rights to any real part of Tolkien’s work… so everything is “inspired” and not adapted. It’s basically Amazon fan fiction based on Bezo’s who said “bring me LOTR’s Game of Thrones”
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I am Morgan,
(@GreywolfCaptain) reported
@reidejerusalem4 @PrimeVideo Well yes, you're Brad Pitt, sweet, I'm glad you got away from Angelina Jolie and I loved your work in Bullet Train. No, he didn't approve of the series....he worked with them at first as a consultant but was let go when either he disagreed with it or started to speak out.
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B@@my
(@marganarnar) reported
@Ninurta60 @nauga54 @PrimeVideo You know. Some people just exist. They don’t exist to cram anything down your throat. They just exist in this world right alongside you and deserve representation just as much as anyone else. The fact that seeing them represented pisses you off… much bigger issue.
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Bill Jones
(@SaratogaJonez) reported
Trying to watch the @Yankees on @PrimeVideo is awful. Can’t wait until they screw up football season too.
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Crown Victus
(@CrownVictus) reported
@PrimeVideo The actors do not have the stature or charisma to correctly depict these characters. It is a poor and distorted representation of Tolkien's great work.
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Lloyd Richard McElheny
(@CapitaLiszt) reported
@PrimeVideo Oh? #TheRingsOfPower stands alone as worst corruption of a beloved IP
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marcsmith
(@run_marc_run) reported
Great. Another Yankee game on @PrimeVideo. So much for watching other games during commercials. Streaming continues to be awful. #RepBX
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iwhitten
(@iwhitten) reported
@ajassy @LOTRonPrime @PrimeVideo As a prime subscriber I can tell you now that I am unsubscribing. The trash talking of fans with concerns has been disgusting. Releasing on the anniversary of Tolkien's death- reprehensible. There is no care or passion in this awful ripoff
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Marc Schaeffer
(@MarcSchaefferGD) reported
.@PrimeVideo Please explain. I subscribe and pay for Amazon Prime. Why does it matter where I’m located when I want to watch the Yankee game. I’m paying for Prime regardless of where I’m located. Help me understand why my location matters?
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Matthew Sole
(@mattsole) reported
@Gl0rfinde1 @JarinDg @PrimeVideo Nice work. A few casual insults followed by stating the obvious without actually responding in any way.
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Diamondjn1
(@Diamondjn1) reported
@PrimeVideo Inconvenience? That’s total BS!! It’s every time you have Yankees on! Customer service? When I sign in there’s More BS! Too busy right now when sign in! Pay $175 a month cable bill for this atrocity!
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Erik Dobratz
(@Erikd25) reported
@MarioSaccoNC9 @Yankees @PrimeVideo not working well here in New Haven either! And its blacked out on TBS:(
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Rishav
(@rationalcypher) reported
@Waynelittlewood @mattsole @PrimeVideo None of that entails that she was a sword weilding armour clad fighter. She was an incredibly powerful mage. But that is not even the main issue with this show. It is a complete lack of established plot and mind numbingly trashy dialogue!