Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Clara |
Video Quality | |
| Broken Arrow |
Sign in | |
| Bangor |
Buffering | |
| Orlando |
Playback Issues | |
| Seattle |
Crashing | |
 Villavicencio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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KyleeTheShinyStealer
(@TheShinyStealer) reported
@MatthewGeeSee @PrimeVideo I used to work at a movie theater, you'd be surprised how many people refused to see Spiderverse purely because it was animated and they thought it was for kids
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LatishaMiddleton
(@LatishaMiddle16) reported
@jessicaalba @PrimeVideo @SachaBaronCohen Who will help me with advice?
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EuniceHouston
(@EuniceHouston13) reported
@jessicaalba @PrimeVideo @SachaBaronCohen Who will help me with advice?
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내 이름을 알고 싶어?
(@reririx) reported
@PrimeVideo @amazon Hello, I’m having issues watching Prime Video on my laptop. It works on my phone though. The error I get is: “We’re experiencing a problem playing this video. For assistance, please go to www.primevideo.con/help….
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Michael
(@MikeyTheWingman) reported
@lilchucknft @PrimeVideo Ngl this is the worst art I’ve ever seen. Please tell me this isn’t also a NFT
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Dex
(@Dex20458828) reported
@PrimeVideo Looks awful.
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L
(@lizzyp224) reported
I wish more of these movies were subtitled on @hulu and @PrimeVideo. Or that I could get them to work properly. I know. I know. First world problems. Just trying to expand my horizons and my love of @iHrithik
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Sam Stefani
(@gwens_lamb) reported
@sealy1000 @PrimeVideo @Shudder_UK Were u able to watch it yet? I still can’t 😵 not sure if it’s a problem with my subscription or the episode 🤔
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trans zorak
(@emmittnentdngr) reported
@IAManyFaces @OutOfCMalcolm @PrimeVideo does that work on Roku??
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navin
(@navindutt) reported
@Suhelseth @PrimeVideo @SircarShoojit Am baffled. Neither Shoojits nor Vicky’s best work. Editing rankles. Story plods on unwillingly.The jumpystyle not justified nor helps to move take forward. Staring into nothingness is not smart if you are trying to be unobtrusive and not good acting either. Let us not pretend.
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Producer Girl
(@blueyedproducer) reported
@AmazonStudios @PrimeVideo Of course Aaron Sorkin wrote it. Another home run even though I am not a fan of AMAZ for someone who used to work for you stole my concept after pitching it him - he passed + then bringing it over to you and winning emmys. I got nothing.
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내 이름을 알고 싶어?
(@reririx) reported
Primevideo is only running on my phone and laptop. Internet is fine. My MacBook is up to date. There’s no external device connected to my laptop. I have no VPN or proxy server. This has been an issue for the last 5 days now.
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ali⛓
(@agustdsbaby) reported
screaming crying throwing up bc @PrimeVideo went out while i was in the middle of watching knives out and it still won’t work
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🖇Haley🖇
(@hwood181) reported
@hellish_rose @PrimeVideo @IMDbTV Oh jeez, I’m sorry, Michelle. I hope the second lot work and you feel better soon🤞🏻. #SaveMacGyver
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KirinN 🐝 🌊 🐈🏳️🌈🍁🎶
(@k17nielsen) reported
@RMGarabedian @AmazonStudios @PrimeVideo (It doesn't. No surprise because that would be seriously detrimental to his current and future work.)
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SocorroRojas
(@Socorro20259795) reported
@DavidSpade @PrimeVideo Who will help me with advice?
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The Battle Professor
(@BattleProfessor) reported
There's a reason why these 3 together just work on the screen together. You cannot fake that level of friendship. My hat off to the trio. 🎩 If rumors that @PrimeVideo canceled @thegrandtour, after @amazon gained most of the UK during the pandemic, it's entirely their loss.
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Captain America is ANTIFA
(@IMTHELANERD) reported
@PrimeVideo @TessaThompson_x @steveyeun Read the room Amazon lmao glorifying terrible working conditions isn’t a flex…
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Vinayak Wagh
(@Vinayak08459655) reported
@PrimeVideo @amazonIN I am trying to order the items but every time getting an error of payment failed Also tried with different payment options Could you please help
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jenknee
(@Frugalinthe417) reported
@PrimeVideo would be great if you could get Dragula up on your Shudder channel. Please fix the issue.
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JBB
(@juliabburke) reported
@PrimeVideo **** #FAIRFAXONPRIME Its very very problematic and it ALREADY getting awful press.
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शुभांशु श्रीवास्तव
(@ShubhanshuS004) reported
@AmazonHelp @PrimeVideo the prime video app is not working properly on iPad. The video keeps on stopping and loading even though the internet connection is good. On safari, player stops in the middle.
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Tim's Mom
(@Timsmomismetal) reported
@gist_jamie @PrimeVideo Don't watch it and move on, problem solved. Let others enjoy what they want to enjoy.
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SOLIDARITY!✊🏽
(@AwYibs) reported
@alain_des @PrimeVideo Yeah that problem of active buffering has existed since Amazon prime started the service. It's literally been years I don't know if they'll ever change their back end problems.
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⚒ Andy Grist ⚒™
(@suicidalhammer) reported
from
Redhill, England
Holy cow @NetflixUK £2 a month price hike. Awful shows and nowhere near the value of @PrimeVideo shame on you.
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colin
(@dojasrem) reported
@Brincess4042 @thenunmovie @PrimeVideo it’s a terrible movie
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Rishabh Jain
(@jainrishabh1428) reported
@hotstar_helps Its better to get membership from @PrimeVideo and @NetflixIndia atleast it is ad free and can enjoy our shows without intruptions work on your softwear paid users should not at any ads we r paying for seemless streaming not for ads
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Dino
(@lilspanishdee) reported
@ElyseWillems @IKWYDLS @PrimeVideo I thought it was going to be terrible but I love everything about it, I do wonder if I missed an explanation of why the Dad gave the body to the lady that made the honey drink (I'm bad with names!)
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Ishan Chouksey
(@ChoukseyIshan) reported
@PrimeVideo @BardemAntarctic Please help me my number 9074419636 is been use by some fraud to make Amazon prime account please remove it so i can use my number in Amazon prime
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Michelle Lee
(@hellish_rose) reported
Well I have been home all day with a terrible UTI and had to switch to a second antibiotic. Streaming MacGyver all day and working on those postcards! 60 postcards going out this week to show @PrimeVideo @IMDbTV that we are all still fighting to #SaveMacGyver