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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 4: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Strasbourg Playback Issues 1 hour ago
Ashburn Buffering 3 hours ago
Melbourne Buffering 4 hours ago
Utsunomiya Playback Issues 5 hours ago
Sydney Sign in 5 hours ago
Chicago Buffering 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • jurasskick
    Jurasskick (@jurasskick) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.

  • Mt2Aguy
    Ironhead841 (@Mt2Aguy) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio Aha I hoped you'd spot that error when I replied to you the first time. But to get back to the topic at hand, I agree this would have been an easy layup for Amazon and I can't fathom the reasoning behind passing on this.

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.

  • Captain94545652
    Rawhide (@Captain94545652) reported

    @eric_chopper @PrimeVideo They can't help themselves.

  • LarryPeter1974
    Larry Peter (@LarryPeter1974) reported

    Is it just me or is this race on @PrimeVideo terrible? I am watching it on 2 different medias and they both freeze up or go fuzzy constantly. Anyone else? @NASCAR

  • stephgullett
    Sjwillie (@stephgullett) reported

    @martinamcbride @ACMawards @PrimeVideo You have no problem playing for Obama but are canceling on America’s 250! Why? Are you truly trying to claiming bipartisanship? We all know that is crap now!What a letdown you turned out to be! Deleted all your songs today!

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?

  • Commanders36
    The Jayden Show 🔥 (@Commanders36) reported

    This Yankees vs Royals game has no field sound. All we hear is the commentary. Someone fix this @YESNetwork @MLBNetwork @PrimeVideo

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • Keepfighting250
    Badass (@Keepfighting250) reported

    @martinamcbride @ACMawards @PrimeVideo I would say this is an awful career moment for you right now! FA AND FO MOMENT

  • HeyGauravHere
    Gaurav Gupta (@HeyGauravHere) reported

    Prime Video app on any smart TV is just constantly buffering and won't play anything. 😩 Anyone else having this problem? So frustrating! 😠 #PrimeVideo #TechSupport @PrimeVideoIN

  • eternity_comics
    Kevin Shuley (@eternity_comics) reported

    @PrimeVideo I watched 3 episodes, cant get into it, mixing noir and superheroes doesn't work, at least not with spider-man with an aging nic cage

  • dal1972a
    deano (@dal1972a) reported

    @AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I've got a boss telly thanks you two bad meffs, its the prime app its giving me the options in the side menu but I can't select anything the options don't work...its **** in black and white...that whole nonsense was cool once with Sin City its just crap now

  • sammkatz
    Sam Katsby (@sammkatz) reported

    @PrimeVideo please fix audio on Yankee game. It’s eerily quiet.

  • sowedan
    sowedan (@sowedan) reported

    @PrimeVideo Fix your ******* app

  • CarlosGarzonC
    Carlos Tomás (@CarlosGarzonC) reported

    @amazonfiretv @PrimeVideo @amazon Prime Video on Fire TV should let users sign in with a different account than the one linked to the device. Many households use multiple accounts, and easy account switching would greatly improve the experience.

  • TigerBallerAU
    Tiger Baller (@TigerBallerAU) reported

    @PrimeVideo Show is awful

  • mysticl
    Impenitent Atheist (@mysticl) reported

    @ChuckBikle @JiltedValkyrie @PrimeVideo like I said .... so what ... lots of us disagree .... I don;t even know why you are on this thread if you don;t like the show ... just to cause trouble I guess ....

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    @disparutoo @AmazonMGMStudio @PrimeVideo It's crazy too because the announcement of the series where they targeted and addressed the fans came directly from their official accounts. Now they're letting the trades do the ***** work by coming out with this news and provide really damning context.

  • ChristieDedman
    Christie Dedman (@ChristieDedman) reported

    @PrimeVideo woof it was terrible

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @JulianaConz @PrimeVideo I think we all just want quality television that doesn't lecture us and treats us as intelligent people. Hard to come by these days.

  • 4RealJDK
    TheRealJDK (@4RealJDK) reported

    @PrimeVideo @NASCAR Any chance you guys could work on putting up last year's prime races on YouTube or prime video in Canada ? Can't seem to find them anywhere

  • AAC0519
    AAE (@AAC0519) reported

    I just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.

  • CyberneticNewt
    randomrapture (@CyberneticNewt) reported

    @Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍

  • Stargayte
    Philippe 🇨🇦🇪🇺🇨🇵🇨🇭🏳️‍🌈 (@Stargayte) reported

    @jondelarroz Already cancelled my @PrimeVideo subscription today, selling my Amazon stocks tomorrow. I guess the last thing is to be loud about what a terrible idea it was to kill this show. #Stargate