Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/18/2026 14:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainCalafell Sign in
United StatesCentreville Buffering
United KingdomSudbury Video Quality
MexicoGuadalajara Playback Issues
United StatesPleasanton Playback Issues
United KingdomPeterborough Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JWatsonONeill James Watson-O'Neill (@JWatsonONeill) reported

    @hayuhelps according to @PrimeVideo it’s @hayu’s fault that the latest episodes of MDLLA and Below Deck don’t have subtitles? Could you fix that please?

  • karen_lucei Karen Lucei (@karen_lucei) reported

    @PrimeVideo If prime would get their last update to video fixed, no I don’t have proxy or vpn, and deregister and re register did. It did not fix anything. Paying for nothing. Darn.

  • SparklingKesha Its Just Kesha (@SparklingKesha) reported

    @PrimeVideo your automated help bot is awful! I ordered products I needed today, which are now showing as delivered even though they haven’t been, and the only ‘help’ offered was I can’t do anything until end of day Tuesday

  • JDZube Joe Zubiena (@JDZube) reported

    @Cinderella @PrimeVideo Amazon has been on consistent run of developing absolutely awful movies. Coming 2 America, Tomorrow’s War and now this.

  • sunjeetbaadkar Sunjeet Baadkar (@sunjeetbaadkar) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo I understand English isn't your first language, but this isn't an issue of me not being able to understand. I do understand. You just aren't willing to accept that your line of thinking is bigoted. This isn't an insult, just a matter of fact. I stated the definition already.

  • Aoxxi23 Poverty Line Limbo (@Aoxxi23) reported from Mesquite, Texas

    @PrimeVideo Jamie's gorgeous. So jealous. I look like a damned bloated hobbit with anger issues. 🤨

  • radimrakus radim rakus (@radimrakus) reported

    @PrimeVideo hi I have problem with renew of subsription. I god new card (standard new card after teď years) i add all info but it cant renewal. On other sites like neflitx there was no problem. I have only this card so I can't change it. Ty for answer

  • dante32278 Dante Pasquini (@dante32278) reported

    @Cinderella @PrimeVideo Late candidate for worst GIF of 2021

  • skinnybdink platonically polyculous platypuss (@skinnybdink) reported

    @PrimeVideo however however it's admittedly entirely fair & accurate as in story terms 'Night Girl' is pretty much the most basic boy meets girl meets complication they must work out story

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    Completed @LuciferNetflix, very conflicted feelings about it. Having watched from the start in @PrimeVideo I can’t help feeling it all got too musical towards the end.

  • ashish_101010 Ashish (@ashish_101010) reported

    @PrimeVideo I am facing issues while watching movies in mobile .it is not playing videos and continuously it is braking the voice and freezing the videos.

  • JWatsonONeill James Watson-O'Neill (@JWatsonONeill) reported

    @PrimeVideo it looks like you’re dropping new episodes of shows with no subtitles and then adding subtitles several weeks later. Is this a deliberately discriminatory strategy? Please don’t respond with another automated message telling me how subtitles work! #Access #Equity

  • skinnybdink platonically polyculous platypuss (@skinnybdink) reported

    @PrimeVideo it's admittedly entirely fair & accurate as in story terms 'Night Girl' is pretty much the most basic boy meets girl meets complication they must work out story but it misses the all important hook that makes this story a particular experience

  • sadgizmo ¯\_(ツ)_/¯ (@sadgizmo) reported

    @Cinderella @PrimeVideo im waiting for this terrible movie to stop being promoted on every app

  • sporty12785 pat monaco (@sporty12785) reported

    @rihanna @SavageXFenty @PrimeVideo Terrible in music

  • aunty_kimmy kim 💋 (@aunty_kimmy) reported

    @Cinderella @PrimeVideo Thought it was a terrible movie

  • joy5729 Tango_Joy5729 (@joy5729) reported

    @sadgizmo @Cinderella @PrimeVideo What's terrible about it?

  • Nitin_Fibonacci Nitin @ Fibonacci (@Nitin_Fibonacci) reported

    I really challenge anyone in @PrimeVideo team to solve this problem. I think sadly no one in @amazon has any clue. If no one can solve this, why don’t you give me the Primevideo team for. A month and I will help u solve it . Thousands of customers will appreciate it . @JeffBezos

  • instabucher #FREEBRITNEY (@instabucher) reported

    @laracroftonline HOW ARE THERE SO MANY PPL DUMB ENOUGH 2 BY INTO THIS STUFF? THESE COMPANIES PRAY ON WEAK RELIGIOUS UNEMPLOYED WOMEN. MOST OF THEM ARE STAY-AT-HOME WHITE WOMEN WHO ARE MOMS & HAD COSMETIC WORK. ITS VERY SAD & I WISH @PrimeVideo WOULD EXPOSE R+F LIKE #LuLaRich

  • tanyia tanyia (@tanyia) reported

    @Cinderella @PrimeVideo I am waiting for you to stop promoting this awful movie. 🤬🤬

  • MimiJ9 MimiJ (@MimiJ9) reported

    @PrimeVideo @JamieMovie @_laurenpatel Yeah it would be good if the screen wasn’t so dark. A recurring problem I have with Amazon Prime. I’ve had to switch off. Get it sorted, you have enough money.

  • JN416170 John.N (@JN416170) reported

    @rihanna @SavageXFenty @PrimeVideo Please help my family. I beg you.

  • NajahsVibe naj (@NajahsVibe) reported

    @rihanna @SavageXFenty @PrimeVideo “ you betta work *****”

  • LMS5453 LMS 🇺🇸 🇬🇧 (@LMS5453) reported

    @Cinderella @PrimeVideo Don’t watch it. It’s bloody awful. Save yourself 1.5 hours. You’ve been warned.

  • ThLivesOfOthers a vida dos outros (@ThLivesOfOthers) reported

    @HBOMaxHelp @c_schmi_ Hahaha, last time HBOMAX asked me to call on DM, I spent half a day answering their questions and they insinuated my convection was the problem, BUT Netflix and PrimeVideo run perfectly on my TV. Don’t bother calling them on DM, It will be a waist of your time

  • SJoelikisi JOE L. SINDANO 🤠🇿🇲🇿🇲 (@SJoelikisi) reported

    @rihanna @SavageXFenty @PrimeVideo Sure, cos here in 🇿🇲🇿🇲🇿🇲, we're solving a money problem. If it's Faith Musonda's or the State 🤔.

  • ThLivesOfOthers a vida dos outros (@ThLivesOfOthers) reported

    @HBOMaxHelp @c_schmi_ Hahaha, last time HBOMAX asked me to call on DM, I spent half a day answering their questions and they insinuated my connection was the problem, BUT Netflix and PrimeVideo run perfectly on my TV. Don’t bother calling them on DM, It will be a waist of your time

  • Grendel67450947 GrendelsMother 💚🤍💜 (@Grendel67450947) reported

    @xbaughans @beezley_pam @PrimeVideo I get where you are coming from. You have strong feelings against blackface, as you should. You have no problem with drag, and it offends you that I have connected the two.

  • MrsVader286 MrsVader286 (@MrsVader286) reported

    Just watched the @PrimeVideo version of Cinderella. While I have other issues with the movie, I've got this to say: There is no way even a peasant girl who sleeps in the fireplace would wear a corset outside of her house with nothing else over top of it.

  • HendallWitch Mis (@HendallWitch) reported

    @IKWYDLS @PrimeVideo This looks low budget and terrible.