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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 2 days ago
Vivy Sign in 3 days ago
Sarreguemines Playback Issues 3 days ago
Bromley Playback Issues 4 days ago
Aberfeldy Video Quality 4 days ago
Melbourne Buffering 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dufieman
    Dufieman (@dufieman) reported

    Spider Noir might be the most frustrating watch experience I've ever had. Constantly switching back to the color version every day. I like the show but man it's annoying that I have to jump through hoops every time I want to watch it. Fix this @PrimeVideo

  • chisdyriffic
    Chisdyriffic (@chisdyriffic) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo You're doing the Lord's work old friend

  • ArchmagosKiran
    Archmagos Kiran (@ArchmagosKiran) reported

    @GrassoLati30007 @AmazonMGMStudio @PrimeVideo oh no, there was something to fear, hence the P90s to solve the problem. Or in the end Asgard shields, hyperdrives and unmatched weapons. or mk9 gatebusters.

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

  • Nord_KnightX
    KnightBreed (@Nord_KnightX) reported

    @JiltedValkyrie @PrimeVideo It wont work if they alienate the base. Even to this day there are those that think the Star Wars Sequel Trilogy is the best part of Star Wars. But the historical base won't hear any of it. And so the verdict is still that it sucks. This will go down the same way, if they do this

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • RedneckTauri
    Redneck Tau’ri (@RedneckTauri) reported

    @PrimeVideo Fix the Gate first! #SaveStargate

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • riddermark
    Dan Allen (@riddermark) reported

    @AmazonMGMStudio @PrimeVideo And what about the future of #stargate? You not realised your massive error yet? #SaveStargate

  • charlottespas
    charlottespas (@charlottespas) reported

    @AmazonMGMStudio @primevideo #SaveStargate Can a supersoldier help us sort this out ?

  • steel_drifter
    Steel Drifter (@steel_drifter) reported

    @PrimeVideo This looks terrible... Can we just get Stargate please?

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

  • teshkites
    incognito (@teshkites) reported

    @PrimeVideo Hello, please help me sign up and subscribe for Prime video

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo not working for me on gbe stand alone app. You don’t have a subscription… ******** i don’t

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • fede000
    Federico (@fede000) reported

    @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

  • worldsmyoyester
    Sue (@worldsmyoyester) reported

    @bhatnaturally 1 point is so many adds Other is timing of the adds Mid sentence adds Mid action scene adds Then the super high volume of the adds vs the dialogue n actual content At least fix something @PrimeVideo @JioHotstar

  • 108DANNY108
    daniel (@108DANNY108) reported

    @BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @PrimeVideo @AmazonMGMStudio skipped to plan f. We, Stargate fans from around the world, are trying to help them use plan S- #SaveStargate.

  • vikingscomedy
    VikingsComedy (@vikingscomedy) reported

    @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me