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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Azuaga |
Buffering | |
 Madison |
Buffering | |
 London |
Buffering | |
 Hyderabad |
Sign in | |
| Derby |
Crashing | |
| Columbia |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Janet
(@Jan4083872) reported
@PrimeVideo just terrible video quality for Thursday night NFL football it needs to go back to NFL network!
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Nicholas
(@NJGreco21) reported
from
Oakland, California
@PrimeVideo fix TNF
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Ëj⥠🧊
(@ericjr237) reported
@PrimeVideo why isn’t my audio working y’all suck man fix it!!!!!
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Ryan Veltum
(@Veltum223) reported
@PrimeVideo @NFL how do we get a good stream quality, every week so far on my fire stick 4k max and 1 gig internet I have the choppiest picture.
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Eshu
(@Eshu47243576) reported
@PrimeVideo @TheRock @blackadammovie Sir please i need your help i know you help the poors and needy my daughter i fighting with cancer please help me Sir i just need only $10000 please help me.Pakistan Bank Account.HBL PK20HABB0002157901344903
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WhatssYourStory
(@WhatssYourStory) reported
@NFL @PrimeVideo quality of #ThursdayNightFootball is unbelievably bad.
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Graig Whelan
(@graigwhelan) reported
Everyone else has figured out live streaming except @PrimeVideo this is the worst. All year. Sincerely, #BillsMafia
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Andres Hernandez
(@andhernand) reported
The same audio sync problems as the first three weeks of #TNFonPrime #TNF @NFL @NFLonPrime @PrimeVideo are back. This is ridiculous. #FixYourStuffAmazon
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Mason Enalta
(@MasonEnalta) reported
@PrimeVideo You guys butchered Clancy's work.
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Paul Donacik
(@pdon1978) reported
@PrimeVideo this Thursday night feed is awful. So choppy and blurry
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Embarrassed In CO District 3☮️
(@ritadotbrooks) reported
@PrimeVideo @NFL you guys need to do better. The picture is terrible, as is the audio and what's with the constant buffering? @NFLonPrime
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deb h
(@deb_henke) reported
@PrimeVideo The football broadcast looks like it is 1970 on a TV with foil rabbit ears. It is awful!
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PoleforStPatrick
(@84Adalbert) reported
@PrimeVideo the audio on TNF is disconnected and terrible
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bruce
(@ibebruce200) reported
The video quality of the @PrimeVideo Thursday NFL games poor at best on my TV. Not HD, looks like a 70s replay game.
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ben kuscsik
(@bkuscsik) reported
@PrimeVideo every Thursday, the audio and video don’t match up. It’s like watching a 1980s ninja movie. #Terrible.#
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Rene Vail
(@y_am_I_h3re) reported
@PrimeVideo Maybe you should fix your video player first
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Caseyo
(@Caseyo33251445) reported
@PrimeVideo your TNF product still stinks. I stream live TV on YoutubeTV with zero issues for years. Never a buffer, a blip, or jumbled picture. Your product does all the above constantly. I have 200mbps internet speed. Everything is updated. Just garbage
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Tyesen
(@Tyesen1985) reported
@PrimeVideo FIX YOUR FOOTBALL AUDIO CANT HEAR BROADCASTERS ONLY FIELD AUDIO
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Dan Klecko
(@KleckoDan) reported
@PrimeVideo @NFL the game on prime sucks!! Fix it
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Nunyabiz222
(@nostratomas1x) reported
Nvm I take it back **** the bank I just wanna watch football but no it’s ******* broken right now on every device man **** you @Twitch @JeffBezos @PrimeVideo
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Nick Porter
(@NickyyP513) reported
If I can play Modern Warfare 2 online on a PS5 with no lag, I should be able to stream a football game with the sound synced up. @PrimeVideo fix your ****!!!
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🇺🇸SIGMA BALE🇺🇸
(@RENTISLATE) reported
@NFLonPrime @PrimeVideo The worst crew in nfl history. Unwatchable. Fire everyone.
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John Markus
(@coonsqualler74) reported
@NFL @PrimeVideo PLEASE put #TNF back on the @nflnetwork .. The picture every Thursday is terrible every week..
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SeanDriscoll
(@DriscollGolf) reported
@nfl @PrimeVideo this camera focus is terrible. I feel like I’m watching tv in 1980….nfl should be embarrassed #TNF #TNFonPrime where is the hd??
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Dissenting Opinion
(@runningandcats) reported
@PrimeVideo the Bills game is coming in choppy. Please fix it. #BUFvsNE
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Elias Gonzales
(@EG15_) reported
The audio for TNF on @PrimeVideo has been terrible all season long.
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Faux George McCaskey *Parody*
(@FauxMcCaskey) reported
The Twitch feed of #TNF on the PrimeVideo Twitch Channel is not working currently on Apple iOS Devices. They are looking into the issue and trying to fix it.
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Nathan Marzoli
(@civilwarhiker) reported
Your live stream of this game is terrible @PrimeVideo. It looks like a game from 30 years ago
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Duck on fire
(@IncendiaryDuck) reported
@PrimeVideo This looks terrible. Jack Ryan is not Bond or Ethan Hunt or the Gray Man or Rambo. He's first and foremost a thinker and analyst, not an action hero.
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Elias Gonzales
(@EG15_) reported
The audio for #TNF on @PrimeVideo has been terrible all season. #TNFonPrime @NFLonPrime