Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (23%)
- Sign in (20%)
- Crashing (20%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maynard
|
Sign in | 2 days ago |
 Melun
|
Sign in | 2 days ago |
 Brasília
|
Buffering | 3 days ago |
|
Houston
|
Playback Issues | 3 days ago |
 London
|
Buffering | 5 days ago |
 Mexico City
|
Playback Issues | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Moose (@Mooseamillion) reported@Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.
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_ (@dgwilliams3d) reported@PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate
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_ (@dgwilliams3d) reportedNot surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate
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Sooty McSoot-Soot (@thecards28) reported@Joydeep3000 @PrimeVideo Sucks that he let himself get into that mindset!! He must've really been going through it... I just can't give him a pass when he has every opportunity to get help or advice, he is definitely not the only man dealing with an unfaithful partner but he is a millionaire & famous!
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Amazon Help (@AmazonHelp) reported@Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara
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Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
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Zach Ramos (@RAMOSakaDirty30) reportedYo I’m an average guy that works on Sundays. So I got off work and paid for @AEW ALL IN after I got off on @PrimeVideo just to pay $50 and to only see the last 15 minutes of the main event and then asked to pay another $50 to watch the whole thing? What’s up with that? @TonyKhan
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!
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SWITCHBLADE (@switchblade363) reported@Geezaws2 @PrimeVideo No I don't doubt what he's saying. A lot of these "hollywood" writers think they're above other mediums like video games and anime. So they think their vision for any IP is gonna outdo the original. While their work is just straight trash.
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Andy (Muffin Cat) (@PinkusAndJack) reportedThere’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.
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xyLOGIX, LLC (@xylogix) reportedCmon @PrimeVideo videos won’t load in the iPhone app fix it
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The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
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شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported@PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo
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Avid Texans fan (@HookaHook13) reported@PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem
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Ronald Marcano (@RonaldM40196867) reported@PrimeVideo For those of us who have to work, it never started at all.
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A Shubert (@ashubert) reportedYeah, nice 3 minute commercial with 4 minutes left in my movie. Good work, @PrimeVideo
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Ben10TheGOAT (@BenTennyson0044) reported@HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo
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ayex (@ayex1111) reported@PrimeVideo **** her worst actress to ever exist
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Eren Shelby (@LifelsGoodd) reported@PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins
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frank favaro (@frankfavargamv) reported@GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.
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Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
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Satya Yerramilli (@satyayvs) reported@latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS
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Mike Sheppard (@prmikes) reportedCannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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anna cee ⁷ (@annabelle5304) reported@PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.
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Umesh (@ammanor_umesh) reported@PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?
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Ayurovedic (@ayurovedic) reported@JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5
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_ (@dgwilliams3d) reported@PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate
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Last_Guardian (@DonaldA70126877) reported@PrimeVideo @PrimeVideo When are you going to release an update or patch that fixes the freezing issue when trying to watch content on the @Samsung Galaxy Tab S10 Ultra. Please get it sorted!
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Armorie😞💖🫶 (@RinaCloudy) reported@livsprotector @seasleuths @PrimeVideo get to work 🫡