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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Diego |
Sign in | |
| Washington, D.C. |
Sign in | |
| Flatonia |
Crashing | |
| Fort Dodge |
Sign in | |
| Evansville |
Buffering | |
 Kettering |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@barneyrubbleuk) reported
@BrianDurand56 @PrimeVideo I've had it last few nights in prime. Its bloody awful.
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Jan Currin
(@jan_currin) reported
@GarcelleB @PrimeVideo You are so pretty. I wish you could help Robert Kelly. #FREERKELLY #RKELLYWASSETUP #RKELLYISINNOCENT
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Joe
(@Joe_S1940) reported
The quality of the picture on @PrimeVideo football is awful
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Eric MUFC 🇾🇪
(@ERlCMUFC) reported
@CM3_MUFC @J0nathanknight @PrimeVideo Everyone saying this. Makes me think there’s issue with their app via smart TV’s
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Stevie Jackson
(@bobby__peru) reported
@pcaseysafc @PrimeVideo Picture quality is very good for me but a definite delay and last night it was a nightmare trying to get the Liverpool v Spurs game on my TV
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andrew johnson
(@aij098) reported
@mrchrischan @primevideosport @PrimeVideo None of that’s going to help same happened with Spurs Liverpool last night. It was fine for the villa game earlier but when more viewers have logged on you can’t cope with the demand for big screen apps mobile works fine. I have hardwired 3 different devices to fibre to test it
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Austin Hibbert
(@ABHibbs21) reported
@thatstarwarsgrl @PrimeVideo You think they realize takes like that are what made Britta the worst in universe?
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Phil Casey
(@pcaseysafc) reported
Is @PrimeVideo always a minute behind live action with crap picture quality? #SHUMUN
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One Love
(@CM3_MUFC) reported
@ERlCMUFC @J0nathanknight @PrimeVideo I've watched a few of the games this week and it's just the same transmission quality as Sky - except for that gobshite Owen 😡
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Phil
(@PhilOBr73633455) reported
@PrimeVideo @primevideosport your live sports production team, don’t have a clue, sound & camera settings, along with “action” replays commentary are absolutely awful. #SHUMUN
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JK
(@J0nathanknight) reported
@ERlCMUFC @PrimeVideo I've never had a problem using a firestick but was using the prime app on my TV this time round
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TC
(@SayLessHoney) reported
@thatstarwarsgrl @PrimeVideo Despicable. Feminism is its own worst enemy and this inescapable woke corporate endorsement will be a mistake in long run and I can’t wait to watch these corps burn.
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Naomi Hutchison
(@nomyhutch) reported
@thatstarwarsgrl @PrimeVideo Let me get this straight. There’s a man out there who actually wants to help with all the Christmas shopping and wrapping, and we’re going to make a bad guy out of him?
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Theo Cogs
(@tedcogs) reported
@PrimeVideo I'm deleting and re-adding the Prime app on my Roku TV for the third time in three months so it will work properly. This is getting old. What are you doing about this issue?
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Pete R
(@Dextersstudio) reported
@Davew274 @PrimeVideo Dave, watching Utd game, the video production is amateurish and the overall quality very poor.
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Eric MUFC 🇾🇪
(@ERlCMUFC) reported
@J0nathanknight @PrimeVideo Ah. Now maybe there’s a connection there. Several watched it via fire stick and they said theirs were fine. Lesson learnt not to watch it through the app on your TV. But even so @primevideo need to sort it out. It should work smoothly via all applications
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The November man 🇺🇸 ☸️
(@DadSpots) reported
@Grokodin @JamesSACorey @PrimeVideo If you were closer I'd invite you to watch at my house. 😕 Maybe another #expanse fan can help out?
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Jax ✨desert witch 🌙🔮
(@mrdarthdarcy) reported
@csimian @JamesSACorey @PrimeVideo SERIOUSLY. I need one for work. Because reasons.
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Joshua
(@JoshuaL210) reported
The quality of the football on @PrimeVideo is abysmal. And before any wise one says "it's your internet" I have 100down 100up Can you believe we pay for this?
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Eric MUFC 🇾🇪
(@ERlCMUFC) reported
@CM3_MUFC @J0nathanknight @PrimeVideo He’s boring isn’t he. Sky and BY are what’s top notch for me via steaming, but that tonight was awful! I’m just glad I wasn’t the only one so it’s not my broadband.
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Chris Palmer
(@vanpalmero) reported
@BabelFish2016 @PrimeVideo Agree to all apart from the picture quality. Like a 1970s Would Cup in Mexico
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jonny ball
(@jonafan1) reported
The picture quality on @primevideosport is a ******* shambles. They can’t cope with the demand @PrimeVideo @primevideouk
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Ronna Stinson
(@hummergirl007) reported
@PrimeVideo I just watched this, it’s really good however the filming is awful. The night scenes are so dark you couldn’t see anything!
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Ben O'Reilly
(@benjerz) reported
Picture quality watching football on @PrimeVideo is really poor. Very disappointed, like watching on dialup! #SHUMUN
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JoJo Inglis
(@mj_inglis) reported
@GunterDawg99 @Lesdoggg @PrimeVideo Good ‘n terrible
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Rob Garland
(@garland3000) reported
@SkyUK I think you need to work on the @PrimeVideo app. The picture quality and feed is dreadful for the football.
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James O'Brien
(@Jamesob82) reported
@KitManWong8 Mines really jittery. Not a WiFi issue either. #PrimeVideo #SHUMUN
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Rob Jones
(@DuncanUK45) reported
Yet another **** quality picture on #PrimeVideo when trying to watch the football. This happens every ****** time. And is it supposed to be in UHD .... you are having a laugh!!! @primevideouk
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Michael
(@scrumpyjack100) reported
@PrimeVideo should Live sport work on the echo show? It has it as an option but has never worked.
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Kalvin Phillips
(@KalvinPhillips5) reported
Hi @PrimeVideo i have a problem, can you help me?