Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (29%)
• Buffering (28%)
• Crashing (22%)
• Sign in (17%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Pessac	Crashing	21 hours ago
York	Buffering	2 days ago
Paris	Crashing	2 days ago
La Rochelle	Buffering	2 days ago
London	Playback Issues	3 days ago
Paris	Buffering	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KG (@kag734) reported 4 minutes ago

  @PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate

• 
  Khaleesi (@FalconLuv1991) reported 4 minutes ago

  @PrimeVideo these announcers for the fever vs dream game are terrible

• 
  ari✨|catch me in Canada (@arisighting) reported 7 minutes ago

  Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

• 
  Zebra-gᐰte (@lmrj07) reported 10 minutes ago

  @PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate

• 
  Matt (@LookSkyward2021) reported 10 minutes ago

  @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

• 
  Shane Smith (@shanesmithau) reported 10 minutes ago

  @PrimeVideo Stargate is also calling! Amazon made a huge financial misstep here. It's not too late to fix it! #SaveStargate

• 
  Steve Dean (@SteveDean61) reported 12 minutes ago

  Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

• 
  steph (@steph_nuzz) reported 13 minutes ago

  @PrimeVideo the orlando pride vs angel city fc stream is not working!

• 
  Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported 13 minutes ago

  @AmazonMGMStudio @PrimeVideo What time is it ? It's time for a bit of #SAVESTARGATE ! Even Maybourne helped the SGC to stay alive, so why not you too ? Fear of NID ? But fear you should not, the Stargate crew will fix any problem, like McGyver. Unless he's trapped on a glacier.

• 
  Chillin in the Basement (@hetch75) reported 14 minutes ago

  I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

• 
  One Swell Foop (@blankscientist) reported 20 minutes ago

  @PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.

• 
  Matt (@tweetingmatty) reported 21 minutes ago

  @JiltedValkyrie @bimbly @PrimeVideo They even did an episode that focused on her being in another women's body Who was disabled. The show always felt with social issues they just didn't beat it over the head.

• 
  Ivan (@ghornett) reported 24 minutes ago

  @SportsonPrime @PrimeVideo Stream not working on any of my devices

• 
  Chillin in the Basement (@hetch75) reported 26 minutes ago

  So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

• 
  🧸 (@bedchemstanx) reported 27 minutes ago

  This is the worst idea ever @PrimeVideo better not do this with season 2 this is why every show that has a season 2 show always sucks so much when it’s released weekly like do people lack the ability to watch 8 episodes in the one day or over 3 days

• 
  Anand raj (@anandrj202) reported 27 minutes ago

  What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

• 
  JoeKar ◎ (@GULAGSGOTTAGO) reported 28 minutes ago

  @SGOffworld @AmazonMGMStudio @PrimeVideo Mckay still has to do the work to save Shepard 40k years in the Future..

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 29 minutes ago

  Why is Stargate sg1 such low streaming quality @PrimeVideo @netflix

• 
  Tua Hoops FC (@TalkShytMJ) reported 30 minutes ago

  Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

• 
  Amazon Help (@AmazonHelp) reported 33 minutes ago

  @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

• 
  Redneck Tau’ri (@RedneckTauri) reported 33 minutes ago

  @PrimeVideo Fix the Gate first! #SaveStargate

• 
  WhiteKnight (@Spidy72184402) reported 42 minutes ago

  @PrimeVideo Psh. The Boyz ended up being terrible. More woke slop. #SaveStargate @AmazonMGMStudio

• 
  Levor Trawrence (@Levor_Trawrence) reported 46 minutes ago

  @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

• 
  Maximilian Knight (@MaximilianusKN) reported 51 minutes ago

  @BaronDestructo @PrimeVideo With their 1~2 IMDB scored selection, it shows how much they cared about quality and how much about $$$. Hold on to the script, it'll change back I believe.

• 
  charlottespas (@charlottespas) reported 52 minutes ago

  @AmazonMGMStudio @primevideo #SaveStargate Can a supersoldier help us sort this out ?

• 
  WJ (@WinJPR) reported 53 minutes ago

  @jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.

• 
  Jared (@JaredTheBear) reported 54 minutes ago

  @BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).

• 
  Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported 55 minutes ago

  @PrimeVideo This is terrible.

• 
  pan robaczek (@panrobaczek) reported 58 minutes ago

  @PrimeVideo Fix the Stargate first

• 
  Enrik85 (@Enrik1716946) reported 58 minutes ago

  @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate