Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/21/2024 02:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesManchester Playback Issues
United StatesDallas Playback Issues
United StatesZionsville Buffering
United StatesLeesburg Sign in
United StatesGresham Sign in
United StatesAustin Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hootie3208 Hootie (@Hootie3208) reported

    @PrimeVideo Did not like at all. Nicole Kidman was awful... looked freakish.

  • lawrence_jay1 VLawrenceJay (@lawrence_jay1) reported

    @PrimeVideo Nichole was terrible …the whole thing was a mess not a masterpiece !

  • LoriBurrows15 Lori Burrows (@LoriBurrows15) reported

    @Dullaron @PrimeVideo My issue with this is because he had been cheating on her long before it was portrayed in the movie. In fact, one of the reasons Lucille Ball wanted Desi on the show was to keep him close to her to stop his cheating. That was not shown here.

  • zonna44 sanctifyintruth (@zonna44) reported

    @PrimeVideo Awful. I turned it off after 10 minutes. Poorly casted, Kidman’s plastic face and poorly written.

  • lauriekort Laurie (@lauriekort) reported

    @PrimeVideo I thought this was terrible. Nicole Kidman was hard to watch

  • orangemartini2 Pfully Pfizered orangemartini (@orangemartini2) reported

    @PrimeVideo I wanted to like it and for the naysayers who were determined to hate it to be wrong, but it was awful. Nicole’s face looks like it’s been stretched over her skull, it was so distracting. The dialogue was a mess (gaslight? Come on). It’s not the movie it’s trying to be

  • dls19951 dls1995 (@dls19951) reported

    @PrimeVideo Tried to watch it. Painfully awful.

  • JNL265 Ella (@JNL265) reported

    This was so painful to watch. They completely missed the mark. It was so forced & corny. The jumping around in timelines gave you whiplash. The actots they cast were so terrible for these roles & I love those actors. So sad. #PrimeVideo #BecomingTheRicardos

  • davidfuzzyfore David Fore (@davidfuzzyfore) reported

    @PrimeVideo Terrible casting.

  • CjReilly5 Cj Reilly #GetVaxxed #JusticeMatters 🇺🇸 (@CjReilly5) reported

    @PrimeVideo I liked it, hubs hated it. Kidman has had a lot of work done on her face and couldn't really sell her self as Lucy (her expressions were iconic). I think the casting was pretty good for the most part. Lucy has always been my favorite star, I grew up watching her.

  • tbsah_Lorinda Lorinda’s VIP Experience (@tbsah_Lorinda) reported

    @PrimeVideo It was hard to follow and didn’t make sense. Sorry, @PrimeVideo it was pretty awful.

  • citycntrybeach getreal (@citycntrybeach) reported

    @PrimeVideo It’s awful

  • CV666999666 C V (@CV666999666) reported

    @burgh_edward @PrimeVideo All around terrible casting

  • Ma2Miss MissWinMa2 (@Ma2Miss) reported

    @PrimeVideo We couldn't even get through 15 minutes of this,THAT'S how awful it was.Poorly cast Javier Bardem as Desi? OMG!are you kidding? The only thing Nicole Kidman had in common with Lucille Ball is the color of her hair. She was AWFUL! Should have cast unknowns who were age appropriate

  • duckjustincase Justin Case (@duckjustincase) reported

    @PrimeVideo I hope one day someone does this biopic right cuz Kidman is a terrible pick for a comedic actress. Lucille had this sharp wit even off screen. Kidman is good but just too serious. It didn't need to be a a natural redhead. There's only like 3 in Hollywood anyway lol

  • RachelR10297139 Rachel_Nicole07 (@RachelR10297139) reported

    @PrimeVideo WONT be watching. I love Lucy has always been one of my favorite sitcoms growing up. Nicole Kidman looks god awful, what did she do to her face? She looks nothing like Lucille Ball. Same with Bardem. From the trailer I can already tell they are way too distracting,so it's a NO

  • Becky25159628 Becky (@Becky25159628) reported

    @PrimeVideo The Wonderful Mrs Maisel caused my FireStick to crash and now it will not work. You need to fix it.

  • KevinNoahRiley2 Kevin No, Uh Really (@KevinNoahRiley2) reported

    @PrimeVideo Lucille Ball seems to be a hard person for an actor to play. Getting the look right isn't a problem. But none of the actresses that ever played her get that raspy smoker's voice right.

  • rbaca118 Nomar 6669 (@rbaca118) reported

    @PrimeVideo Worst whatever ever

  • linda_sobel Linda Sobel (@linda_sobel) reported

    @PrimeVideo The worst film ever. #disappointed🙏🏻

  • Truth_spreader Debbie supports Unions🤗 (@Truth_spreader) reported

    @PrimeVideo IMO, Worst organization I’ve ever seen! I think it was a train wreck! Was it a documentary, a flash back thing. It started off as a drama and after that it was just chaos! I’m not even sure what the move was about. There were so many main topics thrown out there. I’m disappointed

  • Anthony57414164 AnthonyCarlson (@Anthony57414164) reported

    @PrimeVideo This movie is so awful I couldn’t finish it. I always finish movies. Totally unconvincing portrayal, the plot slogged along and was dull and uninteresting in the telling. Requested a refund.

  • CrazyOldLady10 CrazyOldLady #HumanScum #NastyWoman (@CrazyOldLady10) reported

    @PrimeVideo Nicole Kidman is a beautiful woman and a talented actress. Casting her as Lucille Ball is a terrible disservice to her. People don't even want to see it. Why?

  • mcbunnyboy Bunny Boy (@mcbunnyboy) reported

    @PrimeVideo one of the worst movies i’ve ever seen

  • dolan_yolanda yolanda Habacuc (@dolan_yolanda) reported

    @PrimeVideo Really awful!! Nicole’s acting was so forced as usual, ( she’s NOT a natural). And Bardem is too ugly to play the handsome Desi.

  • callme_lizg Liz G. (@callme_lizg) reported

    @PrimeVideo Awful. Absolutely awful.

  • skinnybumblebe2 skinnybumblebee (@skinnybumblebe2) reported

    @PrimeVideo this was the worst

  • LjdNetwork LJDNetwork (@LjdNetwork) reported

    @PrimeVideo Nicole Kidman looks like a puppet and yet still says she has not had any work done. OMG! The lies the lies and she used to be so pretty.

  • ZakWinters Zak Winters (@ZakWinters) reported

    @PrimeVideo Yeah they got all the paperwork done just after Christopher Tolkien died, so there is no representative from the Tolkien estate to really defend the work. Such a shame because they are 100% going to butcher it

  • KathyResnick Kathy Resnick (@KathyResnick) reported

    @PrimeVideo My mom watched this last night and said it was the worst movie ever!