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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Playback Issues | |
| Croydon |
Crashing | |
 Pittsburgh |
Sign in | |
| Orlando |
Buffering | |
| Beckenham |
Playback Issues | |
| Miami |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Hanahan
(@TimHanahan) reported
@PrimeVideo video quality is terrible and the announcers seem more concerned with reading about some rings show than actually being enthusiastic about the game. Great td and it was meh from announcers.
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Chris Handlovitch
(@Handlovitch) reported
Only showing #TNF #TNFonPrime on @PrimeVideo is horseshit. My stream quality just randomly **** the bed. I know its not my internet... I don't want to stream live sports..
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meta
(@meta_215) reported
Just turned on this game on @PrimeVideo and the quality is utter garbage. This. This is why streaming services cannot be allowed to have live content.
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The 2nd Frank
(@FMGii) reported
@davescherer @PrimeVideo Zero issues here. So weird seeing some people have issues and others not
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Mark Constance
(@carkmonsta) reported
@NFLonPrime @PrimeVideo The feed is absolutely terrible. @NFL should be embarrassed
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Vince Brown
(@thahoodieguy) reported
@PrimeVideo need to fix this ,,im over here watching 👻 ghosts
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Jaleel Moore
(@Coach_MooreRHS) reported
@NFLonPrime @PrimeVideo Quality is honestly terrible! And the fact that it’s only on Amazon is also troubling. Like the words arent matching with the mouth!
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Bobbie Schreiner
(@Schrein_dawg) reported
@NFL @PrimeVideo Disappointed in tonight’s broadcast.I am young enough to figure out how to navigate this & still didn’t get logged in until half way through the 2nd quarter. Graphics & pixelated views are terrible. I feel bad for the elders who don’t know how to navigate #sucks
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Rick Higley
(@RHigley11) reported
@PrimeVideo this feed is terrible for Thurs night game. Be better
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Danny Crayons
(@TR_DannyCrayons) reported
@PrimeVideo This is so bad. Video quality looks like 480p at best and your app ux is terrible. Also no PiP- even dinosaurs like @MLB have PiP.
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Josh Skaggs
(@josh_skaggs10) reported
Day 97 tweeting @BarstoolTrent until he agrees to golf with me. I’ll tell you one thing, coming home from a wedding to find that i can’t watch TNF on @PrimeVideo because of proxy server issues is an absolute travesty. Any help you can offer me Trent Daddy?
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Todd Anderson
(@ToddAndersonNY) reported
@AmazonHelp @NFLonPrime @PrimeVideo First the picture has been choppy and pixelating for the entire first half. Now the audio keeps cutting out. Have restated all devices and nothing fixes it. Thanks for jacking up my price for Prime only to not be able to watch the game. Awful!
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Brandon
(@EndOfTheWorldMo) reported
@graigwhelan @PrimeVideo @amazon im getting great video quality on my phone but not my t.v. smh
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JMCD
(@JusticeMcD11) reported
@amazon @PrimeVideo fix your ****. This is terrible, and unwatchable. @JeffBezos should be forced to stream this game than actually being at it!
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Jon Wilson
(@jondanwil) reported
Hi @NFL and @PrimeVideo, this stream is terrible. Really terrible. Figure it out. Hope you gate able to read this through the buffering. Thanks. #TNFonPrime
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casey ray udell
(@ucantseeme14) reported
@blakerussell314 Ya it’s awful blotchy AF @PrimeVideo
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SayLess🦂
(@scorpionking078) reported
@NFL this @PrimeVideo of the nfl is total bs why put a good game on first. Not working on Apple TV Xbox stay stopping and freezing Roku stuttering like wtf
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Jayson
(@jdkc816) reported
@JeffAllen71 @PrimeVideo Yeah, the stream sucks now. Picture quality is fine but it’s super glitchy now
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Jennifer Lanphere
(@jennlanphere) reported
@PrimeVideo WTH with the Thursday night video quality. It’s buffering and terrible quality. #Amazon
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Sara Bell
(@sarabellmo) reported
@PrimeVideo @chargers @Chiefs I’m lucky. I have super fast ($$$$$) internet so my issues are directly app related. We didn’t start the game on time so we needed to fast forward. #1 could only do it 10 sec at a time. My thumb is tired by swip
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Sons of Johnnie LeMaster
(@SonsofJohnnieLe) reported
@chuckalgera @NFLonPrime @PrimeVideo You need to update the software. We had the same problem. Settings > System > Software Updates > Update Software Latest is tvOS 16.0 #TNFonPrime
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Lisa
(@lrscottie) reported
@PrimeVideo @chargers @Chiefs The quality sucks. Keeps freezing and stuttering. I have super fast internet with no issues ever with buffering. Pay attention NFL!!!
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Neil Easter
(@neileaster) reported
@PrimeVideo really sucks. Had to stop watching the game. Definitely not my Internet connection. Never have this issue with @peacockTV granted they suck too, just for different reasons…
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12AM Gaucho
(@12AM_Gaucho) reported
@bougielilbaby @PrimeVideo I was using app from cable box. Awful. Switched to app on TV. Perfection.
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MJC225
(@TweetinWiseguy1) reported
from
Philadelphia, Pennsylvania
@CogginToboggan Feed is TERRIBLE too!.. voices off from the play by 10 seconds… wtf?? @PrimeVideo
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JD
(@JonnyDrewXX) reported
This @PrimeVideo @NFL stream is terrible
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Mark
(@mcane44) reported
@NFLonPrime @PrimeVideo Just a poor quality production. My screen keeps freezing. Can we just leave football to the professional broadcasters. I just need socks and dog food from Amazon. Please don’t screw up football. Please!!
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Andy Martin
(@TheTripleLindey) reported
@EddieTrunk @PrimeVideo Agreed. And my buddy who is blind can’t record the game and go to bed then finish in the morning without a lot of help from his wife to get back to the point he left
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Mary Orfali
(@msorfali) reported
@ajassy @NFL @PrimeVideo This is the worst quality coverage of an NFL game ever. Give me CBS, NBC anything else #Amazon PrimeNFL
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Gregg Monroe
(@3G_ontherocks) reported
@PrimeVideo @JeffBezos Seriously get your **** together on this stream. Constant buffering. Poor video quality. Commentary and plays aren't in sync. Lips and words off. AWFUL!! #TNF