1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)
  • 18% Sign in (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Fair Oaks Buffering 11 hours ago
Wake Forest Sign in 12 hours ago
Atlanta Playback Issues 14 hours ago
Bluefield Playback Issues 14 hours ago
St. John's Playback Issues 15 hours ago
Syracuse Buffering 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NeoDragonXZ
    Neo (@NeoDragonXZ) reported

    @EndraHates @brownfrie @PrimeVideo Tell me about it. Celebrity worship is the worst. At this point we need to go back to the really really old days where thespians and "actors" were given next to nothing.

  • MentedeJeremias
    Mr. Anderdingus (@MentedeJeremias) reported

    @JamieKennedy @PrimeVideo You can your not nearly as funny thats it wont work. It not the content that's the problem its just that you're incredibly unfunny.

  • nekech52
    Nikolay (@nekech52) reported

    Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • WagieCapital
    Wagie Capital (@WagieCapital) reported

    @PrimeVideo Seems like damage control after getting dragged for releasing the worst episode in the series

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • phinesseandherb
    Bilary Hanks (@phinesseandherb) reported

    Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf

  • DonMega007
    Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported

    @FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.

  • avender00
    Adam Vender (@avender00) reported

    @AnimeDubUpdates @PrimeVideo This show was awful. I watched the first 2 and was like nope this is just too bad to watch and dropped it.

  • SIKUHDELICS
    SIKUM (@SIKUHDELICS) reported

    @PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken

  • zachs_vintage
    Zachs Vintage Cards (@zachs_vintage) reported

    @PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.

  • dnice51891
    Dashawn Beyond (@dnice51891) reported

    @JamieKennedy @PrimeVideo Girl you're weird for this. And you're weird for showing this flop after it didn't work in whatever year it was you originally did it.

  • AndiCaulton
    Andi Caulton (@AndiCaulton) reported

    Jon Champion as main commentator on @PrimeVideo #ChampionsLeague is just terrible. Talk about what’s actually happening!! 95% of the time he’s just saying players surnames. Not a hint of passion or excitement about anything happening.

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    @PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets

  • Pumpkin1159
    Sad Clown Chair (@Pumpkin1159) reported

    @PrimeVideo Is it going to as terrible as the last one

  • imdarkseid2
    Tom (@imdarkseid2) reported

    @InvincibleHQ Worst thing I’ve watched on @PrimeVideo. My co workers and I couldn’t even finish this episode! @JeffBezos this episode is gonna cost half the viewers. Also unsubscribing.

  • f7cker090
    Shadow (@f7cker090) reported

    @SUPRIMGFORCE @PrimeVideo Invincible isn't like that at all. JJK power system is so overly complicated. It's rules on top of rules, most fans don't even understand how they work. Just random bullshit with no consistency

  • JHammerMN
    JH (@JHammerMN) reported

    @PrimeVideo Fix the audio on the nba games, can barely hear the announcers.

  • johnmmblake
    John M. M. Blake (@johnmmblake) reported

    @PrimeVideo coverage of the Masters is not streaming per scheduled. Please kick the hamster cage and make it work. 🫪 @TheMasters

  • Wiser_Stars
    Wiser Stars (@Wiser_Stars) reported

    I was paying $150/year for Amazon Prime + $36/year to remove ads but they got greedy again. Raising the price on ad free and adding a bunch of stuff I don't use to the service is not going to work. Unsubbed and got verified instead. Might not even bother with Prime next year. Usually just grab a streaming service for a month or two. "Free" shipping isn't seeming like a great deal lately. I have lived without Netflix for years. It's amazing how easy it is to drop a service and forget about it. @PrimeVideo @amazon

  • shekhu04
    Shikhar (@shekhu04) reported

    @the_rishji @PrimeVideo Amazon has the worst user experience tbh

  • ScottCraig18
    Scott Craig (@ScottCraig18) reported

    Amazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo

  • scottbonar5
    scott bonar (@scottbonar5) reported

    @PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this

  • GenoBeano1
    Geno McKnight Jr (@GenoBeano1) reported

    @JamieKennedy @PrimeVideo Google the movie Soul Man. Nobody cared the. either. Cause it was done without Malice. It was done in Trading Places also. No problem.

  • T_Untouchable7
    TheUntouchable (@T_Untouchable7) reported

    @MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?

  • mshanesmith
    M Shane Smith 🇺🇸 (@mshanesmith) reported

    @PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF

  • Venulikis
    Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported

    @PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.

  • lastlineshow
    LAST-LINE (@lastlineshow) reported

    @JamieKennedy @PrimeVideo Impersonating someone can be done well, even if offensive. Hell majority of people have zero issue with RDJ in Tropic Thunder. But if you are gonna do black face(which has a history of making fun of black ppl just for being black) you better make it some funny ****. This was not.

  • Beerswilltravel
    Hammock Beers (@Beerswilltravel) reported

    @Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!