1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Buffering 1 day ago
Renningen Playback Issues 1 day ago
Reading Playback Issues 2 days ago
Juárez Playback Issues 3 days ago
Ontario Sign in 3 days ago
Changé Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • S4veTheSh0w
    #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported

    The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • lycheehani
    ness ♡ scy (@lycheehani) reported

    @PrimeVideo please fix the picture ratio on Leviticus or give me back my money

  • BMatthews86
    Mike (@BMatthews86) reported

    @PopcornPost_ Roadhouse with Jake Gyllenhaal. Absolute spit in the face to the original classic. CGI slopfest full of bad acting and terrible reimagined script. @PrimeVideo SHOULD BE ASHAMED. @patrickswayze would turn in his grave if he saw how they butchered his beloved film.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • faxie_funnz
    faxie_fun (@faxie_funnz) reported

    @PrimeVideo why the hell she is being consistently casted in high budget roles when everyone knows she is a terrible actor plus her last box office hit was 10 years ago.

  • verkiwho
    Verkwho Official (@verkiwho) reported

    @PrimeVideo #saverobocop @AmazonMGMStudio ... sorry, error again it's #savestargate but with amazon we don't know , how many franchise we have to save now? #savemastersofuniverse ... not, it's ok i think. Too many timelines sorry.

  • gabadegool
    Lim Jahey (@gabadegool) reported

    @PrimeVideo 12 minutes of a movie and 2 sets of ads during that. I have to sit through another 2 ads because I made the grave error of locking my phone for a minute or two

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • EthanJohnson613
    Ethanjohnson (@EthanJohnson613) reported

    @venturepictures @PrimeVideo @AmazonMGMStudio Yeah I’ve got the dvd’s I should make sure all still work

  • BryanRoderick
    B.C. Roderick Sr. (@BryanRoderick) reported

    @AmazonMGMStudio @PrimeVideo This looks good. I have trouble watching TV though. Too long.

  • Brad_Deuster
    Brad_Deuster (@Brad_Deuster) reported

    Damn…start work at 7…storms around that time..1 coworker starts late because of her kid..I already let my PM that I’m probably going THAT tomorrow Wanna go to bed, but third eye blind is on @VansWarpedTour .@PrimeVideo

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • acardnal
    acardnal (@acardnal) reported

    @AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!

  • 25talents1
    25talents (@25talents1) reported

    No... I don't think @AmazonMGMStudio or @PrimeVideo is. Someone's job isn't going to last very long after their boss realizes the drastic error in ignoring the #savestargate campaign...

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • YaroAkim
    Dr. Yaro (@YaroAkim) reported

    @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • MFHounDOOM
    Kylo Femme (@MFHounDOOM) reported

    @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

  • Maulcun
    Maulcun (@Maulcun) reported

    @PrimeVideo The lighting, all the visuals, the tone, everything looks like movie quality.

  • MayorXforever
    Ekpen-Nede Of Benin City🦁 (@MayorXforever) reported

    @adakaboro47 @PrimeVideo @offcampusonpv E nor go work

  • ColleySlimmaz16
    Colley Slimmaz (@ColleySlimmaz16) reported

    @LGUS @mastersmovie @PrimeVideo HELLO, multiple conversations with LG, my fridge is only 2years old, I have a FF E error. Hired a private tech that also works on LG fridge. Found out my fan is faulty, and I need an updated fan. My fridge has not been working for the past 5 days now. All my food is spoilt.

  • GhoulieRat
    Cuban Ref (@GhoulieRat) reported

    @PrimeVideo I'm just happy you got a male lead to work with Michelle.

  • ComplicitLenny
    Lenny Kimes (@ComplicitLenny) reported

    I don’t know how @PrimeVideo sees the resurgence of @StarTrek and goes yeah we have just as great property so let’s not try to continue or expand. Wild work. #SaveStargate

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!