Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
| Laredo |
Crashing | |
| Manchester |
Crashing | |
| Perryville |
Playback Issues | |
| Fernandina Beach |
Sign in | |
| Eugene |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Matt B
(@Matt_MB3) reported
@WilliePStyle @PrimeVideo Fellow Comporium customer here and mine is awful.
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Mountain Tech Dynamics
(@MtnTechDynamics) reported
@DarthHendrick @PrimeVideo Weird. I haven’t had one issue.
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Sept 7th 🐐
(@iamtremaine__) reported
@PrimeVideo y’all wanna host TNF but the quality trash, make it make sense
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Cut
(@cutcarter) reported
Fix the picture on this 💩 @PrimeVideo #TNF #TNFonPrime
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CHRIS
(@Houseman33) reported
@PrimeVideo @chargers @Chiefs This sucks its lagging behind and the quality isn't good
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tim huntington
(@timhuntington) reported
A quick search on here and I see lots of other folks can't get their @PrimeVideo app to work on their @AppleTV this evening - I guess I'll watch something else on a different service.
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Jason Mals
(@jmals24) reported
Anyone else having trouble opening @PrimeVideo to watch the Chiefs Chargers?
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amber
(@amberguettler10) reported
this nfl coverage is awful @PrimeVideo
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Beau
(@bjlusk47) reported
Is anybody else having an issue with image quality on @PrimeVideo ? #ChiefsvsChargers
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Peter Wilson
(@peterwilson23) reported
@roku @PrimeVideo won’t work on my Roku tv. Works on my phone and laptop. Click to watch football, just spins and goes black. Deleted/reloaded app and nothing. Please fix
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Judy Hopkins
(@JudyHopkins) reported
@PrimeVideo What is the deal with video quality on #nfl #TNFonPrime
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DeFi Astronaut 🚀🌛💫
(@Owed_Nothing) reported
from
South Lancaster, Massachusetts
@PrimeVideo this is the worst Thursday night football experience ever… Can we just watch the game without this crap. #tnfdudeperfectisterrible
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Shannon M.
(@shanibear3) reported
@PrimeVideo your #TNF production quality is ****.
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Doc
(@joshuagoodwin25) reported
@PrimeVideo is the WORST app to stream sports on. NFL can’t keep this up
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Ashley Marcoux
(@Ashley_Marcoux) reported
@PrimeVideo Could y’all fix this #TNFonPrime feed or nah? Quality has been choppy at best all game. Not ideal.
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JasonRBNY
(@JasonRBNY) reported
from
Phoenix, Arizona
Your streaming service quality is as ugly as Bezos’ **** rocket @PrimeVideo
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Don Karpick
(@TokyoBoiler) reported
@brianneubert @PrimeVideo I’m not having any problems
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you know who i am
(@closeontime) reported
@NFLonPrime @PrimeVideo Your stream quality sucks!!
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Jim Greenhalge
(@JGreenhalge) reported
@PrimeVideo With all the revenue you bring in couldn’t you have used cameras for this game that were made after 1972….this game is unwatchable! #terrible
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Robert
(@Senor_Alegria14) reported
@PrimeVideo please fix your glitches, trying to watch a game like this is not fun
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Robert Barnacle
(@BarnacleRobert) reported
@PrimeVideo is the worst streaming for NFL. @YouTubeTV and @hulu are better.
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jay bartus
(@JayBartus1) reported
@PrimeVideo is the worst streaming service there is
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Golfman
(@tadholley) reported
@ClayTravis This old GrandTad has no problem finding it on @PrimeVideo. I thought everyone had it. Only problem is not being able to channel surf…not that I need to tonight.
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Sue Knigge
(@Diamondkfarms) reported
@NFLonPrime @PrimeVideo The reception on @PrimeVideo is awful! I feel like I'm watching it on a very old portable TV set. Commercials are clear as a bell, but the game cameras are just terrible.
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Brian Snider
(@BrianSnider) reported
@jshawk1 @PrimeVideo @LGUS I'm with ya...I got a brand new OLED TV and the picture quality sucks. I guess prime video' production team needs to get better equipment or bandwidth...whatever, but this is unacceptable. The NFL should be ripped!
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Mooooooooose
(@ItsMooooooooose) reported
@PrimeVideo @chargers @Chiefs You know, it would be nice if you could sync up the audio and video. Al Michaels is telling me what happened before I see it on the screen. It was the same last time, too. Can you fix that?
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Kevin Johnson
(@Highpockets84) reported
@TheRealPres10 @PrimeVideo I wouldn’t think it would matter. May be the internet lagging. I have trouble with SNF broadcast every week. Certain camera angles they show always look blurry.
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Pat Washington
(@pwash86) reported
Stream quality definitely leaves a lot to be desired @NFL @PrimeVideo
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Patrick Matthews
(@matthews_p) reported
Image and sound quality on the @PrimeVideo live stream of this @Chiefs vs @chargers game is just terrible. Aggressively bad. Far, far worse than my usual HD cable quality. This really sucks.
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Mike Wendy
(@polisoniccom) reported
@PrimeVideo your NFL stinks on ice tonight. Fix it, please! Feed