Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (35%)
- Buffering (23%)
- Sign in (19%)
- Crashing (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ensenada
|
Buffering | 23 hours ago |
 Vancouver
|
Sign in | 3 days ago |
 Maynard
|
Sign in | 4 days ago |
 Melun
|
Sign in | 5 days ago |
 Brasília
|
Buffering | 5 days ago |
|
Houston
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Abbey (@Abbeyrose321) reportedPls fix this @netflix @PrimeVideo @DisneyPlus
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شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported@PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo
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NickT (@sntimm19) reported@mnwild @PrimeVideo Awful decision.
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daria🇺🇦🪩❤️🔥 (@AabramDaria) reportedwaiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work
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CanesCouchCoach (@canescouchcoach) reported@SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.
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Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported@PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please
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Pramit Roy (@PramitRoy11) reported@PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩
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💫✨corn in my poopies✨💫 (@corninmypoopies) reported@PrimeVideo always has the worst movies of all the streaming services.. 😷💩
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Goof Central Wrestling Edition (@GoofCentral101) reported@AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO
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+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
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CrimeMasterGoGoo (@MasterG00g00) reportedHow can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos
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Save Stargate (@SaveStargate198) reported@PrimeVideo Help please @AmazonHelp
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Yash (@rankayash21) reported@reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.
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saral (@srlgpt_a) reportedHostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-
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WallstreetFarmer (@WallstFarm) reportedSopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.
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mcargison (@eabo1) reported@ETimsNet @PrimeVideo Camera work is awful
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Michael J Power (@mikepower1871) reported@AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱
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Wind (@Windinmyhair00) reported@PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯
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Jay Gilbs (@PokeJayGilbs) reported@AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.
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Ansley Masters (@ansley_masters) reported@SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers
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Moose (@Mooseamillion) reported@Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.
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AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
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Venugopal Jakhotia (@venuugopal) reported@PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!
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Dave Fuller (@davefuller) reported@JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.
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KIN🇺🇸🇬🇭 (@Elkin242) reported@PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!
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Mark Larson (@mark_larso21217) reported@AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate
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_ (@dgwilliams3d) reportedNot surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate
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caramello2024 (@caramello222) reportedhey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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James Noyes (@_No_Yes) reported@PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick
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emre (@filiynext) reportedhey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6