Is Amazon Prime Video down?
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 07: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Crashing (22%)
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Sign in (21%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Baton Rouge |
Crashing | |
| Portland |
Playback Issues | |
| Hendersonville |
Buffering | |
| Fayetteville |
Playback Issues | |
| Denver |
Playback Issues | |
| Livonia |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Shirley Makins
(@ShirleyMakins5) reported
@PrimeVideo I would love to continue enjoying prime video but mine haven't worked in two days. I have unplugged and rebooted 2 and 3 times still I can't get prime video to play. I need help or stop paying for I pay for!
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Stefan Schröder
(@RealStefanS) reported
How on f*ing earth isnt it possible to release a series wo/ those f*ing issues. No wirldwide release, waiting +2h for the upcoming episode, missing subtitles, .. BULLSHIT! Kills the whole vibes of the 10/10 work while filming & editing. #MotoGP #MarcMarquezALLIN @PrimeVideo
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Sister Kattburglar
(@Kattburglar) reported
@ChrisJElston @PrimeVideo I love Troll 2 but every time I watch the Best Worst Movie, I feel bad for loving Troll 2 lol
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Peppermint Patti
(@Angelsgal02) reported
@PrimeVideo Says I cant watch Picard & other till subscribed. Already subscribed. Please, fix this. Ty.
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🗝️🏃🏻♂️💥
(@reddy_oi) reported
@KrithiDHFK terrible, all the best scenes and dialogues are in ads only lipika saikiya ani oka annoying character untadi 🥱 plot points are logic less original on primevideo is much better in everyway
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kdidirog
(@kdidirog) reported
@kathleenmadigan @PrimeVideo I'm Kathleen too(43 yrs). I haven't laughed this hard in a longgg time. I had an ab procedure last week. Dr put 100% alcohol on all nerves in my abdomen. Sadly, not the fun booze n takes 6 wks to heal but hell n pain first. Pain of laughing was worth it. TY 4 work of the Lord!
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Gordon Hudson
(@gordonhudsonnu) reported
@natalierfields @SciFiGary @PrimeVideo It's a problem with the Android TV app. It doesn't work well on Chromecast for Google TV. If you force stop the app and restart it it might behave better for a while
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Josh Olson
(@josh12olson) reported
@PrimeVideo @TheBoysTV @KarlUrban Prime Video needs to Fix there Language on there App because the movies are in French
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veeresh
(@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service and Worst Amazon service Worst Amazon service
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SadaSandi
(@Santteezzy) reported
@lenadunham @PrimeVideo So I guess Hollywood doesn’t care as much as they pretend. A child abuser is still getting work in Hollywood
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Gran Sabio, Sosia del Cielo
(@shadowcat6333) reported
@firefox An extension to get the app quality in stream services like #Netflix, #Spotify, #PrimeVideo, etc
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MAGA Coffee First
(@tdubyad) reported
@PrimeVideo @AMCPlus is down completely in Lexington KY seems there is a nice spinning blue circle.....are you gonna fix it or should we cancel service?
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Jathushan
(@Jathushh) reported
@officialpjsanu @PrimeVideo Worst 🥲
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apex
(@bittionaire) reported
@PrimeVideo please fix your delay on live #tennis streams. It's not live if it's 20 seconds delay
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Tim Davis
(@iChosen1TV) reported
@AmazonHelp When it’s happening on multiple devices and on different platforms to different people, it’s not up to Customer Service to “fix” the experience for each customer, it’s up to the developers to “fix the glitch.” #PrimeVideo
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Tyler Falwell
(@Tfalwell) reported
Bravo to @JeremyClarkson, exposing what is happening to local farmers. I hope everyone watches Clarkson's Farm on @PrimeVideo and support your local farmers. If we lose them, the supply chain issues we see today are laughable.
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matt, hopeful yet tired
(@_shutupmatt) reported
@kathleenmadigan @PrimeVideo My amazon app said it will be available TONIGHT at 7pm. Hoping that’s true and I can watch after work tonight!
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veeresh
(@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service and Worst Amazon service Worst Amazon service
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Daniel
(@itsdanvig) reported
So Aussies have to pay for @PrimeVideo to watch #Neighbours but the UK and US get it for free with @AmazonFreevee. How does that work?
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Jonny Marquez
(@JonnyMarquez93) reported
@denkmit Not showing on Amazon UK yet, really on the ball again @PrimeVideo great work 🙄
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Dawny
(@d11wne) reported
Aqua man starts with the last 5 minutes, so you know the end. Then it keeps cutting out every couple of seconds. Please fix it as I have rented it. It cuts out just before the fight of brothers. @primevideouk @PrimeVideo 🇬🇧
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John Genske
(@WiscoDBA) reported
I can say vs @PrimeVideo @AppleTV , @netflix has the worst show progress tracking it’s freaking terrible, like episodes behind and unreliable. 👎👇💩🚽
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Veronica
(@RonnieRoo65) reported
@PrimeVideo Would love to watch this, but issues with my video account payment. Is there anyway possible to speak to a human at Amazon?
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Pat Stay Forever🙏🙏🙏🙏👊👊👊👊
(@MajikOnly) reported
@PrimeVideo still having issues with things not playing... I'm about to cancel this ****.
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veeresh
(@GollaVeeresh18T) reported
@PrimeVideo Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service and Worst Amazon service Worst Amazon service
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abrar ahmed
(@syeahm1) reported
@PrimeVideo @PrimeVideoIN There is a glitch when I select Varisu Tamil the movie played in Telugu version can you get this fixed?
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Puterng
(@sarisarinight) reported
@PrimeVideo Hi, i can't sign in. It says I don't have an account? I have the receipt from registration, and was able to use my account for several days.
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veeresh
(@GollaVeeresh18T) reported
@PrimeVideo @CarnivalRow Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service Worst Amazon service and Worst Amazon service Worst Amazon service
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The Dude
(@The_Dude_Dallas) reported
@amazon @PrimeVideo @AmazonHelp I find it hilarious Amazon that you have removed the capabilities to cancel a subscription on the Amazon app, and are now forcing us to login to a web browser to cancel such services. Trying to make it more difficult so that fewer people cancel 🤔
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Jodi Solomon
(@heyjod) reported
@PrimeVideo please fix The Magic Pill. You have the wrong movie linked to the title.