Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, playback issues and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 01: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Playback Issues (24%)
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Crashing (23%)
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Sign in (23%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Playback Issues | |
| Grand Prairie |
Playback Issues | |
| Largo |
Buffering | |
| High Point |
Playback Issues | |
 Nottingham |
Playback Issues | |
| Davenport |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Musk
(@TheFunkmann) reported
@NFLonPrime @PrimeVideo once again…your audio SUCKS. Takes the crowd COMPLETELY out of it for viewers. Pandemic games with fake crowd noise sounded more exciting. FIX IT.
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Vendata
(@ambitiouszip) reported
@PrimeVideo Such a failure you guys are. No quality movies r coming on #PrimeVideo . Evrything u upload is garbage. And in lieu of that you raised yearly fees as well. No doubt u see a deep decline in your members soon.
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.
(@RAVANA214) reported
@iVishnuManchu @PrimeVideo Worst movie . 5 minutes enough to cover movie .Dey nv yedhuku ra aslu movies thistav ...
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Recluse_Fam
(@recluse_fam) reported
@PrimeVideo why is the video quality so so so horrible on these nfl games?? Picture quality is perfect with every other streaming service on Apple TV. Live stream on prime video is the only one that’s this bad. Searching shows it’s not just me.
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Bharath Kumar
(@bharath2221) reported
@iVishnuManchu @PrimeVideo @iVishnuManchu bro u have prime video means can u share login id nd password
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Matty Fray
(@MattyFray) reported
@mcdermott @PrimeVideo I was there tonight. There was zero energy in the stadium. Doesn’t help that after 20 years of success Patriots fans became whiny cry babies overnight now that they’re mid.
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Gabe Fonseca
(@MrGabeFonseca) reported
@PrimeVideo Forced English Subtitles (foreign language parts that should be subtitled in English) are not working for THREE PINES. I've tried watching on multiple devices and there are no subtitles for just the French parts. It's either all or nothing for subtitles.
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bryan
(@bryannyjetsfan) reported
@ericmontonio @PrimeVideo I never understand the DIRECTV haters. I have had it for years and I never have an issue. Sound and picture quality is great. These Amazon games are awful. The picture is not as crisp and the sound stinks. Please tell me Amazon doesn’t replace DIRECTV.
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M7b
(@M7bKuwait) reported
@PrimeVideo hi, your App on TVOS for Apple TV device not working probably and have many issues even with your last update!!
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Shunderson
(@culverm) reported
@PrimeVideo Please fix "continue watching" on Roku. I'm begging you. Re-watching series for the 2nd+ time is completely broken. I don't get why you insist on making your UX a garbage UX. Please pass this along to QA. I'm glad to help isolate the problem.
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Cort Mitchell
(@cort_mitchell) reported
@PrimeVideo stream was terrible tonight. Tried five or six different times to watch the game before giving up. No problems with any of our other (YouTubeTV, Netflix, Disney+) streaming services. Do better!
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Mick
(@0x4D69636B) reported
Is it just me or does Thursday night football video quality look like complete and total donkey **** @PrimeVideo
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🌱
(@nikkisinterlude) reported
Smile was the worst thriller ever. You owe me $5 @PrimeVideo
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Jed Welch
(@JedWelch7) reported
@PrimeVideo terrible broadcast of last night’s football game…amateur hour!
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Mark McNerney
(@MarkMcNerney1) reported
@PrimeVideo honestly one of the worst viewing experiences for NFL. You guys have to fix the interface for fast forwarding or rewatching. Terrible. Borderline unwatchable soley because of prime video.
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Matty Fray
(@MattyFray) reported
from
Bridgewater, Massachusetts
@mcdermott @PrimeVideo Fair. This is the first Thursday game I’ve actually watched in a long time. The quality of the on-field product and the presentation is definitely lacking on Thursdays.
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𝕸𝖆𝖌𝖓𝖚𝖘 𝖆𝖛 𝕲𝖆𝖑𝖊𝖓𝖘𝖐𝖆𝖕𝖊𝖓 ⚔️ #BLM
(@Matty_BoBatty) reported
Why ******** is the game regularly having lag/buffering issues?! Come on!!! This sucks, @PrimeVideo.
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⚡Don Coryell belongs in the Hall of Fame⚡
(@sayheydst) reported
@nfl @PrimeVideo audio is AWFUL tonight. Subs level at +11 tonight. Even the center channel is bass heavy. I'm not adjusting again every week for this crap. Hire me. Hire someone, anyone who know about broadcast levels! This is bush league, as they say ---booo.
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UltraZeeStrong
(@ZeeStrong60) reported
@PrimeVideo Hey Amazon you should stick to packages and give up the NFL terrible broadcasting. About to give up watching way to much buffering... watched better broadcast in 1977
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Brian Fleck
(@Bigbriinpgh) reported
@amazon @PrimeVideo @NFL Three worst mistakes made by the NFL 1.Penalizing the home team if the fans were too loud 2.Using instant replay to call pass interference 3.Putting TNF on Amazon Prime
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BellaDonna
(@Wikijuliete) reported
@PrimeVideo @ThePeripheralPV I'm not near the end yet. I'll work on that this weekend.
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Jamie R.
(@jamiej1977) reported
@PrimeVideo You can assist by improving your video quality. It’s fine right now, but has been garbage for the majority of the game.
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Daniel Sinnona
(@DSinnona31) reported
These @PrimeVideo broadcasts of the @NFL are unwatchable Bad coverage, bad audio, announcers have ZERO juice and picture quality is poor
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Shubh_A_M
(@MrShbhmMr) reported
Worst thing is, it shown I haven't been charged but money is deducted. Don't ask me to be patient, as I had to cancel put my plan to help poor students, which is still a firecry in my mind. Please either provide me @PrimeVideo sub or refund me the money at the earliest. 2/2
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Josh Allen is my Quarterback 🦬
(@DeltaHotel027) reported
@PrimeVideo fix your sound for the football game it cuts out constantly and it’s obnoxious.
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whisky
(@harpalpreet08) reported
Hello @PrimeVideo i m unable to recharge my prime subscription. Pls help
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Derelicte
(@DGinMT) reported
I’ve used quite a few live streaming services on my smart tv over the years, and I must say that @PrimeVideo is the absolute worst. The @NFL should give that Thursday Night Football contract to another channel. Better yet: put it back over the air where it belongs.
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Doug Lawrence
(@drlsmca) reported
@PrimeVideo prime still hasn't fixed the Thursday night football issue when viewing starts mid game. I have the option to start at the beginning but it always just goes to live stream. Very aggravating to see the score and it takes forever to rewind the game manually.
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Justin D Allen
(@Jman001169) reported
@amazon @PrimeVideo So I want to pose this point to you, if u get a gift this holiday season. Make sure u ask the person that got it for you their order number, tracking number, or email. Why is this? B/cthey won’t help you with anything. Period. If not.#awkwardamazon #cxdecline
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Zeppfan63
(@Zeppfan631) reported
@iVishnuManchu @PrimeVideo Just got 30 days free trial to Prime for a purchase (item not available elsewhere) and THEY STILL want me to buy the movies I wish to see. My free apps contain everything free on Prime. Getting rid of it before 30 days, $14.99 a month for NOTHING, didn't help shipping either lol