Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 07/23/2024 04:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (40%)

    Playback Issues (40%)

  2. Buffering (23%)

    Buffering (23%)

  3. Crashing (18%)

    Crashing (18%)

  4. Sign in (16%)

    Sign in (16%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesO'Fallon Playback Issues
United StatesCape Coral Crashing
United StatesLa Marque Playback Issues
United StatesHarlingen Playback Issues
United StatesChicago Sign in
JamaicaKingston Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TeeTwoGrn T2G (@TeeTwoGrn) reported

    @PrimeVideo App update on Vizio 👎👎 The new app is fragmented and full of bugs. Nothing about this app is seamless or user friendly. Constant delays and error codes. Ironically, the last version had none of these issues. What happened?

  • GoLonghorns45 Free Trader (@GoLonghorns45) reported

    @AndrewG49427404 @PrimeVideo Issues much?

  • homeIandanymore sarah (@homeIandanymore) reported

    @alltwoghosts @PrimeVideo THIS IS IN TGE TOP WORST DAYS OF OUR LIVES

  • abd0laziz عزّ .. (@abd0laziz) reported

    @PrimeVideo you guys need to work on your subs, it comes delayed and sometimes words are not separated and this is the English sub.

  • Elsjuhc1 Elsje 🇳🇱 (@Elsjuhc1) reported

    @PrimeVideo 2(!) waiting prime's not working 😱

  • traviswatchess1 traviswatchesstuff (@traviswatchess1) reported

    @PrimeVideo when are you going to fix the light flickering that happens on 4k playback??

  • jiwansoIs ً (@jiwansoIs) reported

    @PrimeVideo what is ur problem why would u do this

  • sanktwraith t ♔ ROSE DAY (@sanktwraith) reported

    @blythemckinleyy @PrimeVideo fix this NOW

  • gnwadhwani Nitin wadhwani (@gnwadhwani) reported

    @ZEE5Premium u have an worst app it take so much time to start it keeps buffering i have good internet speed than also it takes tym learn something from another app like @PrimeVideo

  • justmeplusmore T Simmons (@justmeplusmore) reported

    Ok huge issues the movies I purchased through @Google when they had #googlemovies is now on @YouTube I can't download them so I can watch the movies I purchased. This needs to be fixed or refund me for the movies and I will purchase them through @PrimeVideo where I can download

  • shoutingloudly Antifa Squirrel (@shoutingloudly) reported

    @CenturyLinkHelp we can't stream @PrimeVideo from our wifi network. Other services? Fine. On VZ 4G? Fine. Wifi off on my phone: np. Wifi on? Nothing. Help pls?

  • snb62 alab (@snb62) reported

    @RSeanRoldan @PrimeVideo Is it that simple? Just by making a movie, does the hero becomes a real life hero? When things matter in real world, Bolly..., koli,...& anywood can do nothing. Real work is done by those who have nothing to do with movies. But TN folks think movies are everything. Pathetic!

  • GxldenHabit claudiaᴴ (@GxldenHabit) reported

    @DEADLINE @PrimeVideo FIX THIS

  • WendellSherk Distantly Social Rumpole (@WendellSherk) reported

    @scottjshapiro @amazon @PrimeVideo The Prime video catalog is great. The newish application is terrible. Not HBO Max level terrible. But both certainly get cussed at every time I use them. Absolutely dreadful.

  • RachelVan9876 Rachel Van (@RachelVan9876) reported

    @PrimeVideo Terrible. Couldn't get through the first episode..

  • rider_writing Palmer Report Reader Jane (@rider_writing) reported

    @PrimeVideo Me I was the clicker being the youngest of a large brood. I also had to fix the rabbit ears or go get foil and a beer can from Uncle Butch

  • RobertAllen76 RobertH76 (@RobertAllen76) reported

    @sylentreckoning @PrimeVideo Lol I wouldn't have a problem with that.

  • GavroshMarleaux Marleaux (@GavroshMarleaux) reported

    @Cinderella @PrimeVideo This looks kind of terrible.

  • charlesmwood3 Charles Wood 🌹 (@charlesmwood3) reported

    @Cinderella @PrimeVideo This looks like the worst movie since Cats... Jeff bezos give me some of that Amazon money I'll make better movies for a fraction of the cost

  • PandaInACan Joe (@PandaInACan) reported

    @PrimeVideo why you get rid of the x files? What else am I supposed to get drunk and watch on weekends to get my 90s era, curtains style fringe David Duchovny fix? #GillianAndersonIsHotTooIGuess

  • Gracieboop21 👑Gracie🎀 (@Gracieboop21) reported

    @PrimeVideo @Sethrogen @InvincibleHQ We NEED PANIC S2 PLS WORK ON IT 😭

  • Iivsbuffy ً (@Iivsbuffy) reported

    @homeIandanymore @PrimeVideo oh this IS the worst day of my life.

  • wtfisakilo CLOSED (@wtfisakilo) reported

    @DEADLINE @PrimeVideo FIX THIS

  • wtfisakilo CLOSED (@wtfisakilo) reported

    @FilmUpdates @PrimeVideo FIX THIS RN

  • mattvogt matt vogt (@mattvogt) reported

    Something is broken in the @PrimeVideo windows app. Downloads at a crawl (90bps) on the same network the Android so is chugging away at 100Mbps)

  • jolyson_ Jessica Olyson (@jolyson_) reported

    @PrimeVideo I need help as to why the new episodes of Real Housewives of Beverly Hills and Below Deck Med are saying unavailable on your app via the hayu channel

  • Brittharshey Brittney Collins (@Brittharshey) reported

    @primevideo your “X-ray” of the movie Frailty completely ruins the movie….I was looking forward to surprising my husband with this wonder of a thriller… THEN we had to pause the movie, and the X ray character descriptions ruined the twist. Thanks a lot. Please fix this.

  • katieferg ferg is fully pfizered (@katieferg) reported

    @PrimeVideo my Fire TV needs an update that it cannot install (keeps getting an error). It will not play any Prime videos without this update. How is it an actual Fire TV device and I can’t watch Amazon videos on it?? Every other app works fine

  • mattvogt matt vogt (@mattvogt) reported

    Something is broken in the @PrimeVideo windows app. Downloads at a crawl (90bps) on the same network the Android app is chugging away at 100Mbps

  • M_thimmig MThimmig 3D jacarezado (@M_thimmig) reported

    @PrimeVideo @Sethrogen @InvincibleHQ friend with terrible advice