Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/04/2026 16:10

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (25%)

    Playback Issues (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMinneapolis Playback Issues
United StatesFlagstaff Sign in
United StatesSeattle Sign in
United StatesStockbridge Playback Issues
United StatesStockbridge Video Quality
United StatesBellingham Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Charla_Pflum Charla Pflum (@Charla_Pflum) reported

    @PrimeVideo Love the show however we are having the same issue as many on here. Season 3 episode 1 played fine but episode 2 the sound did not sync with the actions. We tried all the "fixes" but did not help. All other Amazon shows/movies are playing fine. 🤔😥

  • 0288prashant प्रशांत पाटील (@0288prashant) reported

    @PrimeVideo @amazonIN pls increase the sound of movies full. Volume doesn't help

  • peacemaksr petit ɐʞ (@peacemaksr) reported

    @TheLewisTan @PrimeVideo i can't wait to watch about fate. i was hurt recently, do you think this movie will be able to fix my heart?

  • StMichaelMinion St. Michael Minion (@StMichaelMinion) reported

    @Morphiuzzz @PrimeVideo I had to switch from Dolby Atmos to Dolby + to fix sync issues.

  • WhitneyDDeaton Whitney Deaton (@WhitneyDDeaton) reported

    @PrimeVideo Amazon shows constantly has issues with lip sync. Doesn't matter what I watch, it's never on point. Amazon, you are telling people to delete the app. Many apps are preloaded on tvs and cannot be deleted. This has been an ongoing issue Amazon for a few years. Fix it.

  • Brew_Bill Bill Brewer (@Brew_Bill) reported

    @PrimeVideo If you could only fix the sound on season 3🤬🤬

  • Right_TC RightTC (@Right_TC) reported

    @PrimeVideo Prime video isn't working on Firefox. Browser and OS are up to date. Fix it please.

  • Buck_Olson14 Bruce Olson (@Buck_Olson14) reported

    @PrimeVideo Too bad the sound and video are 3 seconds apart. It’s like watching an old foreign movie. Please fix it!

  • ColinCattanach Colin (@ColinCattanach) reported

    @PrimeVideo subscription being cancelled. Not prepared to help fund @JeremyClarkson

  • monsterize Hagar the Horrible (@monsterize) reported

    @PrimeVideo Episode two is jacked up. Fix the audio/video mesh. Its ridiculous.

  • FeralHogg Feral Hogg (@FeralHogg) reported

    @PrimeVideo And Dolby Atmos was not working!

  • Bret_M_Duff Bret M Duff (@Bret_M_Duff) reported

    @PrimeVideo Love this show - but for whatever reason I can't get the audio to sync up on my Smart TV. Other Prime Video shows work fine - Just Jack Ryan isn't syncing?

  • ChuckNorton1 The Forgotten Man (@ChuckNorton1) reported

    @PrimeVideo After how Amazon vandalized the other Clancy work, lets just say I am skeptical.

  • craigbutfeld Craig Butfeld~PARODY(AKA: Richard Traylor) (@craigbutfeld) reported

    @PrimeVideo I watched the first episode of season 3 last night and it's another really good one! We've got Amazon Prime TV and it worked great on my tv last night so don't know why others had trouble viewing it?

  • ADzer0day Al Davidson - Author (@ADzer0day) reported

    @merrill4JC @PrimeVideo The violence is okay but you have issues with '****'? What ********?

  • A1sudhe Sudir Karamchand (@A1sudhe) reported

    @PrimeVideo @The_USO btw did u fix the lip sync issue !!!

  • Ewingwr Shandor (@Ewingwr) reported

    @PrimeVideo Nice to know it wasn’t just me with the sync issues last night in episode 2. It was unwatchable. After restarting and doing a few other things I just turned it off and gave up.

  • BenABender Ben Bender (@BenABender) reported

    @PrimeVideo and @AMCPlus, any insight why Fear the Walking Dead (and specifically season 7) hasn't been working? Says "currently unavailable," but it was working fine until recently. Thanks for whatever help/info you can give!

  • CoachBillDonald Bill Donald (@CoachBillDonald) reported

    Shout out to @PrimeVideo, contacted them about a glitch in the audio of Jack Ryan season three and they had it fixed in less than thirty minutes! Impressed!

  • ShaneEthridge Shane Ethridge (@ShaneEthridge) reported

    @PrimeVideo Hope you fix the sound dubbing issue before I try to watch anymore.

  • Mr_mansuuR Mansur (@Mr_mansuuR) reported

    @Pauliyed_ @PrimeVideo @AmazonStudios Facts. And it will work well as a TV show

  • Jade2338125578 L.J. (@Jade2338125578) reported

    @PrimeVideo The sound on episode 2 is all messed up. Plz fix.

  • Danap56 Dana Peake 🌊🇺🇦 🇺🇸✊🏿✊🏼✊✊🏾 (@Danap56) reported

    @PaulLWoodring @PrimeVideo That happens to me sometimes across different streaming services. Not just one. No problem with Jack Ryan yet

  • Nuwanda56493074 Nuwanda. 🇺🇲2A is the most important of them all. (@Nuwanda56493074) reported

    @kopejem @PrimeVideo Ditto. Thought is was a digital delay issue with my sound bar. Nope. Just sound that's way off from the action on screen.

  • GonzoGuad Mark Gonzalez (@GonzoGuad) reported

    @FANTASMABOBB @Morphiuzzz @PrimeVideo I had to watch it in English with video description audio for the synch to work #JackRyan

  • kronosismee kronosisme (@kronosismee) reported

    @PrimeVideo your app is terrible. Every download works for about 30 mins then becomes choppy and unwatchable

  • VOLimplied VolatilityImplied (@VOLimplied) reported

    Jack Ryan season 3, starting at episode 2, is completely unwatchable. What a cluster. @PrimeVideo use your trillions of dollars to fix this trash. #JackRyan #AmazonPrimeVideo

  • revjk7 ZMAN (@revjk7) reported

    @PrimeVideo It was horrible to watch the audio was way off Please fix it.

  • AmandaM65925913 Amanda Mullen (@AmandaM65925913) reported

    @PrimeVideo Can you guys fix the lagging issue! It’s not our devises it’s Amazon. So distracting audio not synching.

  • EricMSeidel1 Sluggo (@EricMSeidel1) reported

    @PrimeVideo If the first segment is an accurate representative of this new season, it’s far below the production and script values of past movies that have brought Clancy’s incredible work to life. This series is pedestrian and amateurish.