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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Martinsville Buffering 54 minutes ago
Dallas Playback Issues 11 hours ago
Township of Evan Sign in 21 hours ago
San Antonio Sign in 23 hours ago
Quito Buffering 2 days ago
Los Angeles Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • johnson_sa25373
    Gus Abbott (@johnson_sa25373) reported

    @GuzKhanOfficial @PrimeVideo ******* awful gave it 10 mins

  • Robotink3
    Robo-Bravo (@Robotink3) reported

    @PrimeVideo Just awful.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • AlanW712
    Mad Al (@AlanW712) reported

    @bell12804 @PrimeVideo Same. It’s absolutely the worst network

  • catalinaperiod
    king cat 🐕‍🦺 (@catalinaperiod) reported

    AMAZON YOUR LIVE STREAM SUUUUUUUCKSSSSSSSSSS @PrimeVideo It buffers, lags, cuts out. THIS IS A BILLION DOLLAR COMPANY, that charges for every damn thing. FIX IT.

  • DaveLapell
    David LaPell (@DaveLapell) reported

    @PrimeVideo That is some of the worst written dialogue I've ever heard.

  • MoneyMaka974
    DMoney9726 (@MoneyMaka974) reported

    @PrimeVideo the commentary team of Kevin Harlan, Dwyane Wade and Candace Parker should not commentate a playoff game again. They are atrocious. Firstly the two co commentators are just generally awful at commentating but they are also making comments supporting ***** fouls etc.

  • spuds6465
    BaltimoreGal (@spuds6465) reported

    @ACMawards @PrimeVideo Can’t even watch it….. I have prime, but it’s so glitchy and lagging. You can’t even watch it…. Prime is awful on live events.

  • CBL616
    Comicbooklovers (@CBL616) reported

    @DanielRPK This seasons purpose is to destroyed everything, the show runner wants us to hate the show for some reason. It is impossible to do a worst season than this one, I don’t even want to watch it any more. How the porducers allowed this stuff to get public? @PrimeVideo

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!

  • doubtKPH
    Kevin Hu❌e (@doubtKPH) reported

    @PrimeVideo this announcing and camera for Cavs/Pistons is horrible! Camera quality fluctuates every other possession and the announcers are clearly biased!

  • WesThompson
    Wesley Thompson (@WesThompson) reported

    I genuinely don’t know what’s worse then game SEVEN between the @cavs Cavaliers and @DetroitPistons Or this POST GAME nonsense by these dudes on prime @PrimeVideo POST GAME. This is so bad I mean what a terrible terrible performance all the way around.

  • woopig5891
    Sex Panther (@woopig5891) reported

    @PrimeVideo Worst ending ever

  • johnredskins1
    John Walsh (@johnredskins1) reported

    @ACMawards I would like to watch the ACM awards from last night on demand on @PrimeVideo and cannot find it anywhere. Can you help me or tell me when it will be available?

  • petezslims
    petezslims (@petezslims) reported

    @HamskyHbb @PrimeVideo She can't help it, it's clear she is sooo into him

  • rboxer
    Raul Boxer (@rboxer) reported

    @PrimeVideo Seriously, if you are going to charge for the membership and also show ads, the least you could do is respect the audience and the quality of your content. I really hope you take this "into consideration" as you explicitly state on your site.

  • linderb24
    he who shall not be named (@linderb24) reported

    @PrimeVideo van gundy is awful and you should be ashamed for having him announce on a game of this magnitude

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • dougo1807
    dougo1807 (@dougo1807) reported

    @PrimeVideo Poor ending to the series. I don't have problem with the choices made, but the execution was bad.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • Alrisha6
    Alrisha (@Alrisha6) reported

    @PrimeVideo I need to work you know. I need to get out of this cycle. Oh well. I’ll go watch it again 🫣

  • hearttechacsm
    Gweener (@hearttechacsm) reported

    @TonyCardigan @PrimeVideo @NBA It really is awful. Has been with other games too

  • ColiseoMucho
    Macho Lucho 🧀 (@ColiseoMucho) reported

    @AewDefender @mikethemiz @PrimeVideo Terrible host for Gladiators

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • GalOutOfControl
    ᴮᴵᵀᶜᴴᵀᴬˢᵀᴵᶜ 😈 (@GalOutOfControl) reported

    So many ad breaks in an episode. What an awful watching experience it has become on @PrimeVideo

  • jacobrosenrosen
    Jake Rosenberg (@jacobrosenrosen) reported

    @PrimeVideo The new updated profile pictures of @TheBoysTV is TERRIBLE! Change it back. #TheBoys

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

  • drek77107
    Drek (@drek77107) reported

    @PrimeVideo And it’s pretty awful

  • KishoreRaviKCR
    Kishore Ravikumar TVK (@KishoreRaviKCR) reported

    @PrimeVideo worst ott app. I’m trying to subscribe but it went unsuccessful for nth time. What the hell it is ? I need to watch #TheBoys finale but you ruined my day

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    @PrimeVideo HOW ABOUT Y'ALL FIX UR DAMN SERVERS HUH