Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 5: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (32%)
- Buffering (28%)
- Crashing (21%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 4 minutes ago |
 Bellingham
|
Buffering | 2 hours ago |
|
Denver
|
Video Quality | 3 hours ago |
|
Birmingham
|
Playback Issues | 3 hours ago |
|
Los Angeles
|
Video Quality | 3 hours ago |
|
Geneva
|
Playback Issues | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Wheezin The Juice (@WheezinNugs) reported@PrimeVideo Except, as you know, it doesn't ****** work! Jus upload both versions or change the interface! It shouldn't be this difficult... 👎🏼👎🏼
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MZY (@MichalLepsik) reported@AmazonMGMStudio @PrimeVideo You have disappointed us. Fix it!
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deano (@dal1972a) reported@AmazonUK @PrimeVideo can you fixthe glitch on spider noir as the colour options are not working. The options come up but you cannot choose anything
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Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported@dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭
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Ace Burton (@AceRumble) reported@ZukNach @PrimeVideo I tried this but unfortunately no luck, maybe my model is defective. Thanks for trying to help, tho.
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Jojo (@CarmineCarabas) reportedLeverage Redemption. Consistently trending. Transfers to Amazon from Freevee. One season, cancelled. Stargate. New series announced. New Amazon executive arrives. Cancelled. @PrimeVideo don't produce quality original content any more. @netflix want to grab some new subs?
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Drew (@Drew_Sully) reported@SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.
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Christie Dedman (@ChristieDedman) reported@PrimeVideo woof it was terrible
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Update: You asked me to provide additional information and I do so and your response was for me to contact you via phone or chat to provide the same information that was previously provided!!! Are you serious? What is the disconnect? You have the information. Fix the issue!!!
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Amanda Parsons (M.ED) (@Amanda_Parsons) reported@AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.
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mrx1983 🦄🌈 (@mrx1983) reported@PrimeVideo be happy that i need your free shipping, because i would have cancelled otherwise my subscription to your service now. cancelling of stargate is a terrible decision, i just want you to know that. probably wasn't a good idea that amazon bought mgm after all.
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Mike B (@mburton43) reported@PrimeVideo How is that guy still working...and "we're" still watching him...Lord help us.
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Swain (@MambaSwain) reported@Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo
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Whirlwind8 (@Whirlwindguy) reported@Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.
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TheOldestGamer1🐊 (@TheOldestGamer1) reported@Nina7Infinity @PrimeVideo @AmazonMGMStudio I'm locked in until November; however, I'll send the cancellation notification when I get home from work. It'll cost me being able to watch Season 3 of Fallout, but so be it.
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☾ (@fourmclren) reportedi wanna know the s2 one like what are janeford gonna be doing and are they gonna put “jane’s revenge” ugh it’d EAT @PrimeVideo get to work
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I can not be named (@TotesNotLurking) reported@PrimeVideo , why couldn't you just provide two separate links to watch Spider Noir (one for color, and one for black and white)? When I reached out to Prime support, they blamed Roku. This is entirely within your power to fix, so fix it. I won't watch it until you do.
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@trevors24#TEXIT🇸🇴 (@trevors241) reported@NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.
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Society of Golf Historians (@SHistorians) reported@IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.
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JD (@jd1031) reported@PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.
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Jilted Valkyrie (@JiltedValkyrie) reported@JulianaConz @PrimeVideo I think we all just want quality television that doesn't lecture us and treats us as intelligent people. Hard to come by these days.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭
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AZHSPRIN (@AZHSPRIN) reported@PrimeVideo fix your blurry feed of the Fever basketball game!
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Ace Burton (@AceRumble) reported@kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.
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M@ (@Electronikrr) reported@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color
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Jarryd 🐨 (@JMotion0) reported@PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.
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𝐃𝐢𝐦𝐚 🇱🇧 (@dimadw23) reported@Siomara_Bohle @PrimeVideo Seek help
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Antonio Romano (@TonyTheMop) reported@PrimeVideo Just awful
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Chris (@DrDude1985) reported@SGFansUnited @AmazonMGMStudio @PrimeVideo Ive been very bitter and abrasive, I can't deny that. Ive said awful things about them. Nothing harmful, just how infuriated I am of the ridiculousness of the nature of their decisions and how sick of "the message" I am. I will turn it around and play nice. Best I can, anyway
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Ron Handley (@ronaldhandley) reported@PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?