Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (34%)
Buffering (24%)
Crashing (20%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Orem	Playback Issues	15 hours ago
Plymouth	Playback Issues	16 hours ago
Roseville	Sign in	18 hours ago
Springfield	Crashing	18 hours ago
Budapest	Sign in	22 hours ago
Fair Oaks	Buffering	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

nia . (@Nia_Denise14) reported 0 seconds ago
@JamieKennedy @PrimeVideo Of course when yall do black face you mimic the uneducated black trash you may see on you trailer parks. A real black judge would not speak so ignorantly. If you have only engaged with ratchet blacks your environment is the problem.
MyBrainHurts🍸 (@CountessAu) reported 2 minutes ago from Hobart, Tasmania
What a useless effing crunt of a streaming app @PrimeVideoAUNZ @PrimeVideo is. Cancelling my subscription. Get an 8 year old to fix it.
nbanewslive (@nbanewslivefeed) reported 3 minutes ago
@NBAonPrime @PrimeVideo Can’t wait to hear the excuses come Friday morning of how Luka ain’t got enough help Imagine the insult on @KingJames
Bilary Hanks (@phinesseandherb) reported 7 minutes ago
Every single HIV meds commercial I’ve seen on @PrimeVideo features black people, whether as straight couples or gay, with the occasional gay white sprinkled in. Stop the erasure of white people. Show them in more stigma-associated medical issues having commercials tf
Señorita Carmen 🐝😷 (@kbraa_omer) reported 13 minutes ago
@PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻
Radioooooo🥶 (@terresttt) reported 15 minutes ago
@PrimeVideo By far the worst episode of invincible
Nikolay (@nekech52) reported 15 minutes ago
Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
m⚡️ (@tloacapitalist) reported 16 minutes ago
@PrimeVideo fix your ******* live streams
BerryThUtz (@BarryTh0tz) reported 16 minutes ago
@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
Dr. Steve Chrosley, PhD (@chrosley) reported 17 minutes ago
@nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.
Marty Morrice (@lord_mjmorrice) reported 29 minutes ago
@PrimeVideo why im the living **** do you make it so hard to search and watch Invincible.... I've been trying in Sydney for 20 minutes to look it up. Fix your **** jesus..
Jay (@November33rd) reported 30 minutes ago
@JamieKennedy @PrimeVideo This is terrible
Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported 31 minutes ago
@PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.
The Naked Auditor (@naked_auditor) reported 37 minutes ago
What is going with @PrimeVideo on @SkyUK? Second time in two days I can’t watch something because it’s buffering. No issues with Netflix or Disney. You can rely on them for streaming quality. Maybe Jeff Bezos needs to focus on getting the basics right
timothy forsman (@TimothyForsman) reported 38 minutes ago
@PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist
John Thuo (@JohnThuoNgugi) reported 39 minutes ago
@PrimeVideo Please Prime, you have deducted me twice in a month for subscriptions.first in March 18th 2026 and now 2nd April 2026. Please refund today's deduction. Its hard to raise issues on your application. Thanks
foolmeonce (@foolmeonce1984) reported 39 minutes ago
@MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.
Chris (@healthybetatest) reported 39 minutes ago
Terrible news. @PrimeVideo with another cancellation of a great show
JH (@JHammerMN) reported 41 minutes ago
@PrimeVideo Fix the audio on the nba games, can barely hear the announcers.
GxLxGL (@GxLxGL) reported 42 minutes ago
@PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!
Zachs Vintage Cards (@zachs_vintage) reported 42 minutes ago
@PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.
Krish2060 (@Krish2060) reported 46 minutes ago
@PrimeVideo Worst series of Amazon prime is Boys series. Stop making them
Citrous 柑橘屬 (@Citrous) reported 47 minutes ago
@Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.
George Bryant (@bimbo333) reported 51 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo you have a slot on a TV programme just be thankful something that others have lost because of their mouth anyone born in this country is British so what is your problem
Ferg The Reporter (@FergTheReporter) reported 55 minutes ago
@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
Nothing Else Matters (@0elsemattersMO) reported 55 minutes ago
@PrimeVideo Worst show in history
Merlin L'enchanteur (@coco_asticot_) reported 57 minutes ago
@NeoDragonXZ @PrimeVideo The first season was on the same awful level
Trojan Conquest (@TrojanConquest) reported 58 minutes ago
@mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible
Neo (@NeoDragonXZ) reported 59 minutes ago
@EndraHates @brownfrie @PrimeVideo Tell me about it. Celebrity worship is the worst. At this point we need to go back to the really really old days where thespians and "actors" were given next to nothing.
Henry of Skalitz (@a1eyemonsta) reported 60 minutes ago
@FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.