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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Issaquah |
Buffering | |
| Port Saint Lucie |
Buffering | |
| Dallas |
Sign in | |
| Chevy Chase |
Sign in | |
| Clark Fork |
Video Quality | |
| Lexington |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Poirier
(@Mikey_Poirier) reported
@PrimeVideo Why are the videos all of a sudden only being marked down .80 cents, $1, etc? There used to be daily deals of 50% off or more that put them in your 9.99, 7.99, or 4.99 daily deals. This new plan is terrible
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Che
(@lavenderroad) reported
@PrimeVideo @BritBoxHelp Please restore the video quality, please go back to using the vastly superior quality transfer that was being streamed on Prime without Britbox until very recently. The superior transfer that was being streamed on Prime started with a BBC title screen.
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Josh Ribakoff
(@joshribakoff) reported
@HBO @PrimeVideo your content is borderline unwatchable on my new OLED. Every dark scene suffers from macroblocking or blotchy compression artifacts due to reduced color range. It’s not my internet, your streaming quality is trash!!
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Kanilgeo
(@kanilgeo) reported
Hey @Binged_ @PrimeVideo Is there any problem with the toofan audio? Because here hindi audio is not available...????
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Eyesack Is Hopeless
(@ID820051) reported
@PrimeVideo @InvincibleHQ Omni-man has issues
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Ma Shan
(@Ma_Shan_) reported
@amazon @PrimeVideo @AmazonStudios We are looking for a real buyer in the United States on Amazon platform. A large number of products need to be evaluated, and the account number is required to be over one year. With a real account in the United States, you can help us find more buyers
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Really?
(@ohhhreallyyeah) reported
Anyone else having issues with @paramountplus on @PrimeVideo?? Like I can’t even create a P+ account through Prime bc it says my email is taken, and all of the Love Island “bonus” episodes aren’t up on the app. After my dad binges Evil and Star Trek I’ll probably cancel tbh
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Lüke
(@LukeJH22) reported
I need a new series I feel like I keep scrolling over potential good shows. Can be @NetflixUK @PrimeVideo or @NOWTV_It I was thinking Jack Ryan on Amazon. Please help!
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Robert Marrs
(@farmermarrs) reported
After a fantastic first series that @JeremyClarkson showed the reality and the truth about British farming and everyone you spoke to @PrimeVideo have decided not to make a second series is ridiculous, #ClarksonsFarm needs a 2nd series to help #britishfarming be shown how it is
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Ideas From Aether
(@checksfrmElon) reported
@BBCWorld @PrimeVideo I would almost consider extending my Prime if you got Nic Cage back and did the Tiger King show... otherwise I'm tired of receiving stuff from China that doesn't work on arrival.
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NatashaHardy
(@natashahardy91) reported
@AmazonUK @PrimeVideo who on Earth made the awful decision to scrap @JeremyClarkson Clarkson’s Farm after the 1st series?! Bring it back! It’s TV gold!!
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Sam, Unleashed (2RG)
(@Sam_sunlmao) reported
@PrimeVideo MASH season 6 episode 7, the Light That Failed, doesn't play properly. There's an encoding error that truncates the scene just after the act break in the middle of the episode, and buggers up one or two other bits.
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Danielle™
(@DanielleLoueeez) reported
How dumb to you need to be to work for @PrimeVideo ? Asking purely because #ClarksonsFarm was so good and yet you've cancelled after 1 season?
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katerina
(@karlasmanners) reported
@canolizzer @PrimeVideo HELP😭
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Maureen Mead
(@themeadyo) reported
4. I purchased the movie from @PrimeVideo 5. I logged into my @hbomax account. 6. I changed two settings to keep the computer from logging out. 7. The sub called me for help; he bought it for $4; I sent $10 through @Venmo because it was all so stupid. This is literally
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John Harris
(@johnharris85) reported
Hey @PrimeVideo how come you seem to have "connectivity problems" every half an hour but Netflix and everything else seems to work fine? Super unreliable, especially (West Coast US) mornings, has been for months.
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ferg is fully pfizered
(@katieferg) reported
@PrimeVideo for an entire week now I have been trying to watch videos on Prime and get the error code 7136. I’ve done every remedy I can find online. What the heck is going on
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Just a nobody
(@hecubus922) reported
@TheTomorrowWar @PrimeVideo I am very forgiving on many sci-fi movies but this movie was god awful. The plot makes little to no sense.
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Wit killed Asmodean
(@ChareenSeiaDoon) reported
@HBOMaxHelp This is not a device issue and the stream is "playing right" (?) everything shot in 21:9 has been letterboxed for 16:9 which isn't great on a 21:9 screen. Quick search shows complaints goes back years and HBO just doesn't care? @PrimeVideo and @netflix fixed this a long time ago
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Dr.Aditee
(@aditinfinite) reported
@PrimeVideo @MakingtheCutTV @AmazonFashion I liked this show but the pace is way slower than Project Runway. I hate the part where they make the designers grovel one last time and then say “I have not changed my mind”. How awful. Oh and Esther should have won.
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Cuddle Bear
(@CuddleB74478239) reported
@PrimeVideo @InvincibleHQ Oh my gosh, i just realized you could describe his character from Oz as "a dad with issues"
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devat chhuchhar
(@ChhuchharDev) reported
@amazon @PrimeVideo @AmazonStudios please help me i order amzon and product not received i shopping amzon in 2016 but not any order problem and not me any order returned but 1st time problem my order and amzon is very despondent me very bad experience i am not happy forum your side your service is worst
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Scooter McNuts
(@ScootOnMyNuts) reported
@PrimeVideo how on Earth can you cancel Clarkson's Farm!?!?!?! Quality quality show @JeremyClarkson Was buzzing for season 2 #ClarksonsFarm #AmazonPrime #Amazon
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Maureen Mead
(@themeadyo) reported
I reached out for help to four different sources in order for my sub to play a movie as well as paid $10 to buy it from @PrimeVideo. I changed two settings on the computer so that it wouldn’t log me out. It did. The sub called me and our final solution was for
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Che
(@lavenderroad) reported
@PrimeVideo please restore A Bit of Fry and Laurie to the video quality it had prior to recently being moved to Britbox. The video quality now the the BBC logo at the beginning is gone isn’t half what it was. Why am I now paying extra for worse than what I had included in Prime?
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Nebz Shady!: CEO of the Sonic Multiverse
(@Nebzshady2002) reported
@PrimeVideo @Bushido24687382 @InvincibleHQ He has issues cause he couldn't get more photos of SPIDER-MAN!
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Tarun Kumar
(@imtarunkmr) reported
@RottenTomatoes @PrimeVideo need to work hard.
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Banda Nikith Sai Reddy
(@BandaNikith) reported
@realmecareIN @PrimeVideo Today I stated facing issue with video playback with Amazon prime videos
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rabi
(@shayan262050) reported
@Kiranma70768065 @PrimeVideoIN @PrimeVideo Please help me to find this scammer.
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MadMaudlin
(@herdirtytoes) reported
@PrimeVideo 1/2 Having enjoyed the Outlander books, I watched the first series, but I am jarred by errors on your series page that appears on my smart TV. S1E3: the written description is for S1E7. (It’s repeated for E7) S1E9&10 picture both belong to E9. From here on, ...cont