Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/03/2025 03:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLas Vegas Playback Issues
United StatesSan Jose Sign in
United StatesVienna Buffering
United StatesDerby Crashing
United StatesSan Antonio Buffering
CanadaEdmonton Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SquashGolfer William Strong 🌊 (@SquashGolfer) reported

    @latimes @PrimeVideo If there is a more plodding movie out there, not sure what it could be. And then there's the incessantly crying baby. Awful

  • Jewel_Pink Deepthi (@Jewel_Pink) reported

    I was binge watching @GreysABC on @PrimeVideo and they are removing it from their content next week. Such a terrible thing! Will the show be available on Hotstar India for atleast one year. Need confirmation. Please reply @DisneyplusHSP. Thinking of getting a premium membership

  • Diomandzz Ms.Selfmade👑 (@Diomandzz) reported

    @AmazonHelp I know this wouldn't even be help like I stated before its ok for you guys to charge my every month for @PrimeVideo as soon as I need explanation I can't get one

  • feeldixie_ arianna ᵕ̈ 🍓 (@feeldixie_) reported

    @dixiedamelio @thewildsonprime @PrimeVideo you probably won't see it but i love you too much, helped me in the worst moments and inspired me with makeup, i really wanted your follow as a christmas present🤍

  • PhiloTMcGiffen Philo T. McGiffin (@PhiloTMcGiffen) reported

    @thesquoosh @PrimeVideo Well no but I don’t want to cancel the purchase I just want to watch the movie that I purchased. Sorry to bother you with my problem!

  • EatYeetDeletio El Tentylopio (ten-tee-lope-io) (@EatYeetDeletio) reported

    @JamesArthur23 @PrimeVideo Anybody else having issues with their vocal chords or is it just James Arthur's pissant excuse of a gob?

  • iamitpkumar AMIT P. KUMAR (@iamitpkumar) reported

    Dear Indian web series directors, if abusive content is all your writers can write then let me tell you, I've got more than 231.5 millions writers over here in Uttar Pradesh. And we're ready to help you for free. @NetflixIndia @PrimeVideo #webseries #netflixindia

  • eziain E (@eziain) reported

    @PrimeVideo you got be the only streaming service to make people pay - and still have to watch awful trailers before shows. Wtf

  • MattSorvillo Matt Sorvillo (@MattSorvillo) reported

    @thechrisoutlaw @PrimeVideo @RachelAHelson Why ruin the surprise? Were you able to give it a quick star rating/review? It would help us greatly.

  • FEEnomenalWoman Que Sera Sera (@FEEnomenalWoman) reported

    Is @PrimeVideo not working tonight??? I can’t get anything to play.

  • MrBluePants88 Blue🌑 (@MrBluePants88) reported

    @PrimeVideo horrendous picture quality, Limewire 720p was better 10 years ago

  • Brookesyboy Globo Gym Purple Cobras 🇪🇺 (@Brookesyboy) reported

    Is the stream quality complete crap for anyone else watching via Amazon? #PrimeVideo #SOUMCI

  • PhilKreniske Phil Kreniske (@PhilKreniske) reported

    @samtfrank @Lesdoggg @PrimeVideo pour some out for The Kid....re the sequel, there's no mr in between: It's either going to be terrible or amazing...

  • twilightreader3 Sarah Bauer (@twilightreader3) reported from Waukesha, Wisconsin

    Why is my @PrimeVideo not working on #RokuTV #AmazonPrime

  • branchk1973 K ♎ (@branchk1973) reported

    @PrimeVideo Is there a streaming problem? I'm unable to watch on my Smart TV but it's working fine on mobile. Not internet. EST Atlanta

  • bawkaldo Ben ⚫️⚪️ (@bawkaldo) reported

    @dixiedamelio @thewildsonprime @PrimeVideo You’re a terrible singer please quit

  • NLD8891 Vel88 (@NLD8891) reported

    @thegrandtour A Massive Disappointment. Sorry to say, but after 1 year waiting all we got was maybe 5 min laughter and 85 minutes of hmmm quite a lot of boredom. One of the worst specials from a legendary team I have seen so far. I miss the old days!! @PrimeVideo

  • preentc howard be thy name (@preentc) reported

    How is Curtis from Misfits in this and like where was all the promo for this I’m so disappointed 😢 And just clocked its on Stazplayer thats only reason I’ve been able to watch so not even on Prime @PrimeVideo fix this uppppp

  • stevenelawson Steven Lawson (@stevenelawson) reported

    @AmazonHelp Second call to @SkyUK technical help, who told me new Sky Q box needed software updated and when I had completed that, it would download the @PrimeVideo app. It didn’t. #SkyQ is the single biggest pile of shite technology I have ever had the misfortune to deal with. #SkyUK

  • chris2jersey Christine Grant (@chris2jersey) reported

    Sound of Metal. Wow. @rizwanahmed made me feel all the emotions I didn’t know I had. Genius work. #SoundOfMetal #primevideo

  • femluvr19 DePaul Priveto (@femluvr19) reported from Phillipsburg, New Jersey

    @latimes @PrimeVideo Awful flick. Bland acting, no story arc, boring sequences.

  • suhasalmia herdowncαstgåze•\✨🌻🦋🍥🍲 (@suhasalmia) reported

    @PrimeVideo hello there. I couldn't subs even after inserting my payment methid and card number. Could you help me to solve this?. Thanks.

  • DT_Resistor DT_Resistor (@DT_Resistor) reported

    @Lesdoggg @PrimeVideo This is going to be just...awful.

  • matunos Matunos (@matunos) reported

    @Lesdoggg @PrimeVideo Ms Jones please don't let them call it just "Coming 2 America". How r we supposed to talk about it? "Coming Teo America, with the number", "Coming Number Two America", "The New Coming To America"? Howabout something like "2 Coming 2 America"? "Coming To 2 Americas"? Please help

  • cartman6971 marek.cartman6971@gmail.com (@cartman6971) reported

    @MannyChokuba @PrimeVideo Easy to work out the story..he’s older and wiser and realised he should have married first one because the goby self opinionated ***** he got from the west and absolutely ruined his life

  • nareshdharmana naresh dharmana (@nareshdharmana) reported

    @AmazonHelp If u cant help let me know i wil unsubscribe primevideo ..

  • MarkTyree Mark Tyree (@MarkTyree) reported

    Anyone else having auido sync issues @PrimeVideo @ManCity

  • malikjaru Evidence of Absence (@malikjaru) reported

    @PrimeVideo @amazon How stupid is it that you still haven't figured out that 1. it shouldn't be so much work just to find the reviews you have done in your account and 2. it's just as stupid that after watching movie you then have to SEARCH for the movie to review it? Idiotic.

  • mondlerm Agniz Balfe (@mondlerm) reported

    OMG OMG THE LAST EPISODE OF THE WILDS WTF OMGGGG @PrimeVideo HELP ME HERE

  • blurfarsea Blurfarsea (@blurfarsea) reported

    @PrimeVideo suffering terrible stuttering and glitching watching the Man City vs Southampton game via app on SkyQ - streaming fine in the iPhone??