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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Melbourne Buffering 7 hours ago
Chhindwāra Buffering 1 day ago
Stoke-on-Trent Playback Issues 2 days ago
Brussels Video Quality 4 days ago
Berlin Buffering 5 days ago
Renningen Playback Issues 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • prashanthmacha1
    THE prashanth (@prashanthmacha1) reported

    True 😑 Subscription thisukoni bokka Open cheyagane mally rent antadu πŸ™ worst raa @PrimeVideo

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • ChelleB36
    Michelle Barrett (@ChelleB36) reported

    @PrimeVideo I have @AMC_TV (plus) subscription and started watching chum yesterday, now it's show as available to rent/buy under #AMC+ this is an ongoing issue with prime subscriptions and movies asking you to rent that are free on those services - ex. paramount+ guns up

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • slashapu81
    Je Suis Charlie 🎀 πŸ‡ΊπŸ‡Έ (@slashapu81) reported

    @RingsOfPowerEra @PrimeVideo One of the worst (and most expensive) shows ever.

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • NerdyPatriot
    NerdyPatriot (@NerdyPatriot) reported

    @empiremagazine @PrimeVideo @AmazonMGMStudio I'm sure the 3 people still watching will be really excited for this terrible fan fiction.

  • SGOffworld
    Stargate Offworld (@SGOffworld) reported

    Martin Gero had a vision for Stargate. Two years of work on a new series. Amazon pulled the plug. We want this project saved. @AmazonMgmStudio @Primevideo #SaveStargate

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Awful. Revive Stargate instead. #savestargate

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate πŸ˜­πŸ’” #SaveStargate

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • Marianasm23
    ➳ Mariana ΰ₯ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • Im_Just_Jak
    The Jak of All Trades (@Im_Just_Jak) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo The whole problem was that fans DIDNT stay. Tons of them abandoned ship during Universe and between that and DVD decline, it killed the franchise. MGMs concern is that old school fans (who might not stay) don't want a reboot and newcomers won't want 17 season of homework.

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • 1x_Michelle_x1
    Michelle (@1x_Michelle_x1) reported

    @giris4u @PrimeVideo These are not fans of Tolkien's work. Most of them have probably never read a book in their lives.

  • jamaladan192359
    jamal adnan (@jamaladan192359) reported

    @PrimeVideo it had the worst story line 😭😭😭but nyc acting.

  • thebluechihuah1
    the.real.uxn.life (@thebluechihuah1) reported

    @Jules5RunCO @PrimeVideo I agree with you πŸ’― but the guy is bipolar. He's talked about his me talking health issues many times

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • smvn65
    Marie (@smvn65) reported

    @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

  • MncwabeSneh
    Sneh Mncwabe (@MncwabeSneh) reported

    @socraptorsrugby @PrimeVideo @RugbyPass I thought there was a problem with my TV.😭

  • nepturnos
    π—Œπ–Ίπ—‹π–Ί, 𝗍𝗁𝖾 π–»π–Ίπ–»π—’π—Œπ—‚π—π—π–Ύπ—‹ πŸ§›πŸ½β€β™€οΈ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • danni_meddin
    martin carter (@danni_meddin) reported

    I literally signed up to @PrimeVideo just for this show, only to find later seasons aren't included and cost extra. On top of that, I'm getting around 6 ads per episode. At that point, it's hard to blame people for looking elsewhere, even with slightly worse picture quality.

  • dariusve
    Dario Espina (@dariusve) reported

    @PrimeVideo This movie is so bad, I watched He-Man when kid, this was awful to watch

  • RantwithoutR
    Rant with Typos (@RantwithoutR) reported

    @PandeyAjay01 @Banijayasia @PrimeVideo Ironically they had issues with Kushal as he was so called mastermind. Now they are themselves acting as puppets in hands of aly

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

  • biggbossfan151
    AmyπŸ‘  (@biggbossfan151) reported

    @i__am_rishska @PrimeVideo Aly Goni is terrible and Arsalan is spineless They try to say good things when talking to the camera but the truth is that they are bullies Bali is a brainless loudmouth that has just joined in with the bullies without giving anyone a chance #KushalTandon #Alliance

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?