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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 12: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ava Buffering 4 hours ago
Simcoe Crashing 4 hours ago
Melbourne Buffering 6 hours ago
Lakeland Playback Issues 7 hours ago
Jacksonville Playback Issues 8 hours ago
Alcobendas Buffering 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefDozy
    OKC ARE TERRORISTS (@ChefDozy) reported

    @NBAonPrime @PrimeVideo Fix your ******* website wtf

  • aldis_daniel
    Daniel Aldis (@aldis_daniel) reported

    @PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.

  • KrieginCrusader
    Les Grossman (@KrieginCrusader) reported

    @therealKripke @TheBoysTV @PrimeVideo Weakest season, terrible writing making no sense

  • speedmaverick
    Speed Maverick Garage (@speedmaverick) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....

  • ThatGenXGuy
    ThatGenXGuy (@ThatGenXGuy) reported

    The boys killing off the worst "comedians" in history is the best thing this season #theboys @PrimeVideo

  • fewleopard3949
    C. Mike Rack 🤪 (@fewleopard3949) reported

    @PrimeVideo GET YOUR SERVERS WORKING FOR ROLLING LOUD IM MISSING DON

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @TeamKFBfan8 @PrimeVideo @NASCAR Fox has to be part of the problem, their quality has consistently went down the last 10 years +

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

  • Froggod23
    JAMESWOODBOMBS (@Froggod23) reported

    @RomeroMikey @TheBoysTV @PrimeVideo It was awful you incel

  • xJPx82
    JP (@xJPx82) reported

    @alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.

  • StTwiggi
    •𝖲𝗍𝖳𝗐𝗂𝗀𝗀𝗂• (@StTwiggi) reported

    I can't watch this **** man. @PrimeVideo your stream is ******* awful. It's crashing every few seconds... and it's certainly not my WiFi!

  • dnyy3y
    F*ck philoise actually (@dnyy3y) reported

    @PrimeVideo @AmazonMGMStudio @AmazonHelp whoever is in charge of casting fix this. Adapt books by poc for god's sake. It's the same seven shows circulating. I'm disappointed

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo This show is so ******* terrible.

  • datmanirv
    -LoneSoul🫰🏼 (@datmanirv) reported

    @PrimeVideo fix ya damn audio!! I can’t hear ****!

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • comentarial
    dark willow (@comentarial) reported

    @therealKripke @TheBoysTV @PrimeVideo terrible, shame on you

  • b1ad3es
    Tyler Morales (@b1ad3es) reported

    Day 1 of begging the @InvincibleHQ and @PrimeVideo for a bigger animation budget. This story deserves better animation quality!!!

  • WiggleJ1ggle
    WiggleJiggle (@WiggleJ1ggle) reported

    @M0hawkMark @PrimeVideo 2.5m per episode apparently, That's just terrible budgeting

  • Winnersallthet1
    Sports Cards & Ponies (@Winnersallthet1) reported

    @PrimeVideo why is my picture blurry during the NBA game tonight? Fix this ****!

  • NADaze2
    Rachel (@NADaze2) reported

    @PrimeVideo your live sports feed is terrible.

  • E_HZ
    EhZ (@E_HZ) reported

    @therealKripke @TheBoysTV @PrimeVideo This series become terrible.

  • Matheusa0
    Matheus Martins (@Matheusa0) reported

    @therealKripke @TheBoysTV @PrimeVideo Honestly, you produced one of the worst series I've ever watched in my life.

  • heyitsbarnie
    b❤️‍🔥 (@heyitsbarnie) reported

    @PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!

  • RobKuecken
    Jake (@RobKuecken) reported

    @PrimeVideo Unwatchable. Terrible mess.

  • TC_Knuckles_801
    Knuckles_801👽 (@TC_Knuckles_801) reported

    Watching basketball on @PrimeVideo is making me sick with how choppy it is. Fix this! You’re Amazon for Christ sake!

  • SW2353
    SW (@SW2353) reported

    @PrimeVideo SHOULD NOT BE ALLOWED TO SHOW CHAMPIONS LEAGUE EVER AGAIN... AMATEUR...ABSOLUTELY AWFUL

  • Henry74461088
    Henry (@Henry74461088) reported

    @therealKripke @TheBoysTV @PrimeVideo Worst season ever The boys season 5❌ The promos for Vought rising,✅

  • UncuredAmbition
    Sir Alexander (@UncuredAmbition) reported

    @PrimeVideo why every game I watch on here buffer

  • billstencel
    bill stencel (@billstencel) reported

    @NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful

  • BryantIbarra
    #.M_$! (@BryantIbarra) reported

    @PrimeVideo Fix your ******* ****