Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/29/2026 21:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBerlin Crashing
VietnamHanoi Playback Issues
United StatesIssaquah Buffering
United StatesPort Saint Lucie Buffering
United StatesDallas Sign in
United StatesChevy Chase Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PerilousMoo Black Lives Matter ⭐ Perilous (@PerilousMoo) reported

    @PrimeVideo I don't even know what tf this is and it looks like pure ****, so no, literally not even most of us right now. Don't flatter yourselves. Not everyone is a mindless imbecile content with whatever lowbrow, ignorant garbage you put on screen. Also, your app sucks. Fix it.

  • flowerbynature -Blossoming 🌺 🇯🇲 (@flowerbynature) reported

    @PrimeVideo you guys have some serious work to do. I searched (your suggestion btw) black lead movies. No. 1 result - 1917. No. of black actors = 0 No. 4 result - Parasite. No. of black actors = 0 I could go on, but in the top 20 results only 7 starred black actors. 7?!

  • alefnull 【ΔLΞF】 (@alefnull) reported

    @Im_just_Mangle @PrimeVideo i did like the concept as well, but found myself similarly put off by the "misery porn" of it all. i didn't have any problems with the writing it acting or anything. just felt like a generally miserable show, and that's not something i'm particularly interested in.

  • iamPrettyFallon ♡Fallon (@iamPrettyFallon) reported

    Did anyone else get to watch the full @SpongeBob #spongeontherun yesterday free on @PrimeVideo ?? I definitely think it was a glitch because once backed out it switched from #watchmovie to #watchtrailer

  • po10shlgrizzly Ron Mexico (@po10shlgrizzly) reported

    @PrimeVideo The whole witness protection thing was completely asinine. She did not provide testimony against anyone that would have put her life in danger, & you don’t get released from prison into witness protection where your only protection is a psychiatrist whose house you crash in

  • beckyiz Becky Isturis (@beckyiz) reported

    @PrimeVideo I bought the entire season of JS Family Vacation but yesterday’s episode is not showing up in my account. Can you please help?

  • The_NinjaKnight NINJA KNIGHT 🇮🇪 (@The_NinjaKnight) reported

    @glovepwr @PrimeVideo Is that the best you've got? Come on 🤡 give me something good to work with.

  • walsh_packard Packard Walsh (@walsh_packard) reported

    @PrimeVideo Nah. Got four episodes into season 2, and I'm good. The moment the supplemental material said Taxi Driver is about "white male privilege," I realised what kind of awful people are behind this show.

  • pata_reyes abraham reyes (@pata_reyes) reported

    @PrimeVideo A disaster, awful series, skip it

  • PaleoConscience Paleo Con (@PaleoConscience) reported

    @PrimeVideo Worst movie I’ve seen in a loooong time.

  • ScottZalkind Scott Zalkind (@ScottZalkind) reported

    @2ndSTGTRBNBLD @PrimeVideo I have no idea who you are, and I never even mentioned you much less insinuated anything about you. It’s like I walked into a crowded room and yelled, “hey fascist!” and you turned around and said, “yes, can I help you?” Weird.

  • knowthyself_0 ரசிக்கின்றேன் உலகை (@knowthyself_0) reported

    @PrimeVideoIN Please follow this below issue team @PrimeVideo Issue: search options in Amazon prime video is very tough. Please change the UI design in both mobile and smart TV's. Really very difficult to find the movie names.

  • buyCoyaplants Chi Goddess✨🌿💛 (@buyCoyaplants) reported

    I pay for HBO on @PrimeVideo but can’t use that login for HBO Max???? Wtf.

  • CourtTheGypsy Court Net (@CourtTheGypsy) reported

    @PrimeVideo take off #SharkExorcist that is THE WORST MOVI- NOT EVEN CALLING IT A MOVIE - OF ALL TIME. NOTHING MADE SENSE

  • JigtasticJ Jay (@JigtasticJ) reported

    @D__Martinello @PrimeVideo The Connors wasn't terrible, but I realized my affection for it was mostly out of nostalgia. And without @therealroseanne, as problematic as she was, it sort of lost its spark

  • PatBowler3 Taprelwob (@PatBowler3) reported

    @PrimeVideo Awful, do not waste your time

  • Wilma_FistFit Wilma Fistfit BLM🖤 (@Wilma_FistFit) reported

    @sopopra @Maryjan73541413 @PrimeVideo That’s great for you but when you hear of people not being allowed to use restrooms and fainting on the job and thousands died of covid this year the work doesn’t sound exactly safe and appealing 🙄

  • JessyWi84079024 Jessy Michelle (@JessyWi84079024) reported

    @PrimeVideo Never even heard of it but it seems from the comments that’s it’s disappointing I’m guessing the twisting didn’t work right

  • CryptoAdam4 CryptoAdam (@CryptoAdam4) reported

    @karenbforster @PrimeVideo I don't think it matters if it's the best or not... it's the one we've got and the one we need to try and fix.

  • FFinkelstone Fred Finkelstone (@FFinkelstone) reported

    @RitaPanahi @PrimeVideo Amazon is the worst.

  • keoleni 𝔖 𝔥 𝔢 𝔯 𝔶 𝔩 🦦🍓 (@keoleni) reported

    @PrimeVideo hi guys I’ve been contacting you regarding a refund I never got and also for a callback I never got from one of your agents, can you please DM me and help me with this? Thx in advance :)

  • hillarykwiatek Hillary Glatt Kwiatek for City Council (@hillarykwiatek) reported

    Ok. Smart people. Our LG updated the @disneyplus and @PrimeVideo apps and now neither of them work.

  • ScottZalkind Scott Zalkind (@ScottZalkind) reported

    @2ndSTGTRBNBLD @PrimeVideo You. Replied. To. My. Tweet. That. Was. Directed. At. No one in particular. 😳 Seek help.

  • LuanBunyak Luan Bunyak (@LuanBunyak) reported

    @AmazonHelp Nobody has contacted me yet? Still got the problem? If I run Hola VPN I can watch primevideo but that costs me $12 a month! Things should be the other way, I shouldn't be able to watch WITH VPN!

  • Jbeemo1 Jbeemo (@Jbeemo1) reported

    @CorusPR @PrimeVideo I have an idea! Let’s spoil the end of Vikings season 6 by placing ADS for future episodes... wait for it... during early episodes!! Oh, wait, you’re already doing that? My bad. Keep up the great work. #Spoiler #fail #facepalm

  • TJ_Safrit TJ Safrit (@TJ_Safrit) reported

    @disneyplus after hours of hold time and working with your customer service team, our app is still not working. No issues with @netflix nor @PrimeVideo. We need this fixed.

  • nazibbal Naibal (@nazibbal) reported

    " Jack sees the world at its worst, i don't neee him seeing me at mine. " Every bella's lines are Sad 💔 #HannibalDeservesMore #Hannibal #SaveHannibal @netflix @hulu @PrimeVideo

  • kylie_ae Kylie Parnell (@kylie_ae) reported

    @PrimeVideo you service is absolute rubbish! Tried creating an account THREE times and keep getting dumped into an error loop. Tried the contact us option that sent an email saying that's not an active service line. You morons.

  • R484453 Radix (@R484453) reported

    @2ndSTGTRBNBLD @PrimeVideo Well it’s kind of a joke because I actually liked the ending of season 2. But making a mediocre movie or show woke is a good way to protect it from universal criticism. Take Captain Marvel for example, probably the worst marvel movie since Thor Dark World.

  • Augusti76310381 Augustine Hawkins (@Augusti76310381) reported

    @AmazonHelp No, but why should i anyway ? as i said nothing's changed i just went to sign in and some new password appeared, you're the ones making it difficult not me, i'm not going to spend time on this, i'll get what i need elsewhere. I'll cancel my @PrimeVideo later too.