Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0
May 28, 5:40 AM EDT	0	0
May 28, 6:00 AM EDT	0	0
May 28, 6:20 AM EDT	0	0
May 28, 6:40 AM EDT	0	0
May 28, 7:00 AM EDT	0	0
May 28, 7:20 AM EDT	0	0
May 28, 7:40 AM EDT	0	0
May 28, 8:00 AM EDT	0	0
May 28, 8:20 AM EDT	0	0
May 28, 8:40 AM EDT	0	0
May 28, 9:00 AM EDT	0	0
May 28, 9:20 AM EDT	0	0
May 28, 9:40 AM EDT	0	0
May 28, 10:00 AM EDT	0	0
May 28, 10:20 AM EDT	0	0
May 28, 10:40 AM EDT	0	0
May 28, 11:00 AM EDT	0	0
May 28, 11:20 AM EDT	0	0
May 28, 11:40 AM EDT	0	0
May 28, 12:00 PM EDT	0	0
May 28, 12:20 PM EDT	0	0
May 28, 12:40 PM EDT	0	0
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0
May 28, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (23%)
Sign in (16%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Playback Issues	3 hours ago
Denver	Buffering	17 hours ago
Sweetwater	Playback Issues	1 day ago
Hoddesdon	Crashing	1 day ago
Austin	Playback Issues	1 day ago
Lucknow	Crashing	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Don Meador (@DonnieMeador) reported 4 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Your service provide and your connection problem is not on Amazon. Great job Prime.
Craig Strouse (@strouse_craig) reported 5 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.
Sebastian (@Sebastiannn244) reported 7 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Get better internet. Not a single issue on my end
CRAIGO (@CRAlG0) reported 9 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Perfectly fine for me. No issues whatsoever.
MrHoosier (@MrHoosier_) reported 10 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Haven’t had an issue… might be a you problem
Demonium. (@bookishengineer) reported 11 minutes ago
@JackRyanPV @PrimeVideo Worst movie, waste of money
Dinine (@Dinine03479979) reported 12 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.
Joseph Bloomberg (@blown65) reported 21 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Zero issues fix your junk
Rob (@DarksideFPSx) reported 21 minutes ago
@familybaptisttn @NASCAR @PrimeVideo watching on my computer, no issues with quality whatsoever
👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported 25 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I'll say one thing for Prime. Maybe offer a video quality option? Not everyone can constantly run 1080p. Seems like it decides it will either be 1080p or 480, but maybe you can normally get 720p. Just want to offer a middle ground for people, no need for arguing.
Dee (@mixyourdrugs) reported 25 minutes ago
@EdwardarkVic @leighjwebb @PrimeVideo Thst doesnt work it’s just the standard options
Moxie Million (@MoxiestMox) reported 28 minutes ago
Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,
Lupita (@lupitaibarra25) reported 29 minutes ago
@PrimeVideo FIX IT 😩😭😭😭 i don’t like watching the game like this!! @yankees @mlb 😭😭😭
Aaron A._YT (@Aaron09863744) reported 30 minutes ago
@Bgordo92 @NASCAR @PrimeVideo U must suck *****, if that's what u were seeing, no one else had that issue
Taylor B Casual MX (@mx_casual) reported 30 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem
Roberts Sports Show (@RobsSportsShow) reported 34 minutes ago
@familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.
USNRET2007 (@wmfloyd43) reported 36 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Zero issues here.
Sean Huggins (@SeaHuggi) reported 39 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.
Sawyer Baltimore (@Thief_GBs) reported 40 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.
Allison Strull (@AllisonStrull) reported 41 minutes ago
I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo
🦋 (@gracesaggie) reported 42 minutes ago
@daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭
Nicholas Holcomb (@NickHolcomb) reported 43 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Had zero issues. Maybe upgrade your AOL disc provided Internet.
Bruce (@_BruceTakes) reported 44 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had no issues at all
Brandon Farris Photography (@BDFphotography) reported 44 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Have had no issues at all on my stream, check with your internet provider.
Brian (@2noodleking) reported 46 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Prime is the worst
timothy (@Tdesil5000) reported 46 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Get better internet old man. Prime ain't the problem
Ander (@SixSeisZes) reported 51 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Had none of those issues. Up your bandwith maybe
Jeremy Kutz (@JeremyKutz9) reported 51 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.
USNRET2007 (@wmfloyd43) reported 58 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Zero issues here.
M@ (@Electronikrr) reported 1 hour ago
@MattBianco91 @PrimeVideo I’m getting the opposite problem it won’t let me watch in color