Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 12:00 AM EDT	0	0
May 30, 12:20 AM EDT	0	0
May 30, 12:40 AM EDT	0	0
May 30, 1:00 AM EDT	0	0
May 30, 1:20 AM EDT	0	0
May 30, 1:40 AM EDT	0	0
May 30, 2:00 AM EDT	0	0
May 30, 2:20 AM EDT	0	0
May 30, 2:40 AM EDT	0	0
May 30, 3:00 AM EDT	0	0
May 30, 3:20 AM EDT	0	0
May 30, 3:40 AM EDT	0	0
May 30, 4:00 AM EDT	0	0
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (32%)
Buffering (24%)
Crashing (23%)
Sign in (17%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Tivoli	Sign in	1 day ago
San Jose	Buffering	1 day ago
Virginia Beach	Buffering	2 days ago
Denver	Sign in	2 days ago
Atlanta	Playback Issues	3 days ago
Denver	Buffering	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

DestinyCaptain - Human of Earth (@DestinyCaptain) reported 7 minutes ago
@PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.
One Lug TV (@OneLugTV) reported 9 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Stop stealing the neighbors WiFi and you might be alright. User error.
Michael England (@Paragon_MKE) reported 9 minutes ago
@familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season
Sean D. Glidewell (@Sglidewell2412) reported 9 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.
Moxie Million (@MoxiestMox) reported 9 minutes ago
Anyone else hating how @PrimeVideo & @netflix have redesigned their TV interfaces to make them ike Apple TV? 🤮 Essentially making both of these suck now, too. The layout is awful!!! The pass code circle on Prime TV (@AmazonHelp) is gone, removing a key privacy/security layer,
🦋 (@gracesaggie) reported 14 minutes ago
@daeneryscult @PrimeVideo another terrible fandom but at least they pretend to like the female leads more than the male ones while they fight with each other ig😭
B. (@branahn) reported 20 minutes ago
@PrimeVideo Terrible final season.
Oscar Jager (@OscarJager07) reported 20 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Skill issue. Get good scrub
Kevin Moon (@_KevinMoon) reported 23 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like your internet provider and and equipment to me. I didn't have any of those issues! I thought it was a great production.
Cap'n Slipp (@CapnSlipp) reported 23 minutes ago
Here's a trade, @PrimeVideo. Hire me as a consultant and I'll work at 75% the cost of 75% of AI to root out every deadbeat lunch all-day worthless AI-does-my-job prick in your company. And I'll be covert and polite about it too— I'll pretend I'm a junior programmer…
Allison Strull (@AllisonStrull) reported 28 minutes ago
I pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo
Wayne Reardon (@WayneReardon) reported 30 minutes ago
@SHistorians @IndianaFever @PrimeVideo I have very little experience with video, but reckon I could do a better job than that. The cameramen and the producer are doing a terrible job. They obviously never played sport and don't know the "keep your eye on the ball" rule. As a viewer, I want to see where the ball is.
Kim Hampton (@KimHampton5) reported 30 minutes ago
@chrizmillr @PrimeVideo Having trouble watching this in colour, it's not giving me the option, and I've seen I'm not the only one. Help!
Mike Marshall (@MIKE_R_MARSHALL) reported 33 minutes ago
@PrimeVideo FIX YOUR STREAM… it’s a digrace
irie_ (@irie_inc) reported 36 minutes ago
@PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.
Zach Shapero (@ShaperoZach) reported 36 minutes ago
@Bgordo92 @NASCAR @PrimeVideo I had no problems tonight. Sounds like an internet issue on your end.
Sean Bergquist (@SportsGuru87) reported 39 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!
Bill Bradley (@WPBradley) reported 46 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Never had an issue. More than likely its your internet connection.
Saurabh Dandriyal (@C_Quence_) reported 49 minutes ago
Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.
Mary Goedel (@meal09) reported 49 minutes ago
@familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.
midnight marauder (@Jay_was_here___) reported 55 minutes ago
@PrimeVideo fix the ******* sound on the Yankees game…
Sheree (@Sarend09) reported 55 minutes ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end
KiteSmiter (@KiteSmiter) reported 58 minutes ago
@PrimeVideo whatever update happened with the app with the live TV tab, it’s impossible to scroll past it to the other apps like Apple , paramount, just gets stuck on live tv and you must quit the app and search the show you want instead. Just FYI but pls fix thanks
Daniel W (@3dwhit88) reported 59 minutes ago
@familybaptisttn @NASCAR @PrimeVideo No issues here. You need a better internet connection.
Ryan Spangler (@Spangler004) reported 1 hour ago
@Bgordo92 @NASCAR @PrimeVideo Sounds like that’s on you bud. No issues with anyone else I’ve seen including myself. Try crying less so your tears don’t ruin any equipment
Society of Golf Historians (@SHistorians) reported 1 hour ago
@IllinoisGolfer @WNBA @PrimeVideo My tv had that for about 1/4 of the game and then reverted to what I shared. I turned to watch highlights of the Spurs game with no issues.
Justin (@justin_1455) reported 1 hour ago
@Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.
☾ XXI (@_soberdxx) reported 1 hour ago
@PrimeVideo did yall fix the option to choose which versions to watch?
Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported 1 hour ago
@familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections
Alexander (@spychatAWE) reported 1 hour ago
@PrimeVideo I will commit to the marketing costs upfront of a Royal tournament but after that the Kendo Fight Firm board of directors may afford us only search for Kendo on prime and it pops up restricted marketing to manage the interest versus quality of product in years 1 to 3