Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (34%)
Buffering (24%)
Crashing (20%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
St. John's	Playback Issues	15 minutes ago
Syracuse	Buffering	2 hours ago
Township of Evan	Playback Issues	2 hours ago
Ankara	Playback Issues	3 hours ago
Iowa City	Sign in	6 hours ago
Bognor Regis	Video Quality	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Aman Bhargava (@Amanbhargava23) reported 7 minutes ago
@netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo
ẼrnieŴrld (@Erniewrld999) reported 8 minutes ago
Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo
Trasgu (@xandru3434) reported 8 minutes ago
@JamieKennedy @PrimeVideo You did the Son of the Mask, that is worst than any blackface. Washed up has been. You had an absurd number of oportunities to have a decent career but you wasted all on ******* sou now yo have to grift rigth wingers. What a ******* disgrace
Shikhar (@shekhu04) reported 9 minutes ago
@the_rishji @PrimeVideo Amazon has the worst user experience tbh
Austin (@AustinJamesIXIX) reported 11 minutes ago
@NBAonPrime @PrimeVideo Myles Turner might be the worst starting center in the league.
Geno McKnight Jr (@GenoBeano1) reported 12 minutes ago
@JamieKennedy @PrimeVideo Google the movie Soul Man. Nobody cared the. either. Cause it was done without Malice. It was done in Trading Places also. No problem.
rae 🏒 szn (@raeziIla) reported 13 minutes ago
hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable
Kbali (@bcav1976) reported 13 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo No one has a problem if you live anywhere and be loyal to the country that you live. That is what is missing, always looking for ways to exploit or pushing your regressive religious practices and mindset not able to adapt and progress.
Krish2060 (@Krish2060) reported 14 minutes ago
@PrimeVideo Worst series of Amazon prime is Boys series. Stop making them
Ya boi (@TheeMightyyThor) reported 15 minutes ago
@PrimeVideo @NBA fix the buzzing sound please. #Spurs #Nuggets
Lucas Michael Payne (@Lucas_Payne) reported 16 minutes ago
@JamieKennedy @PrimeVideo If you were funny this might have worked the first time. @druski was funny, timely, and relevant to a widely known audience and critiquing a prominent person. You were far from all of that and now hoping for help from far right nut jobs
Aman Bhargava (@Amanbhargava23) reported 19 minutes ago
High time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌
scott bonar (@scottbonar5) reported 23 minutes ago
@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
Nikolay (@nekech52) reported 25 minutes ago
Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
Emilio (@Emilio_Anthony_) reported 25 minutes ago
@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
cookie (@Cooky_myster) reported 25 minutes ago
@PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am
Dfischsucks (@dfischsucks) reported 25 minutes ago
@SportsonPrime @PrimeVideo These announcers are terrible.
JH (@JHammerMN) reported 29 minutes ago
@PrimeVideo Fix the audio on the nba games, can barely hear the announcers.
S (@Sgm243) reported 30 minutes ago
@NBAonPrime @PrimeVideo This is a badass promo wasted on a terrible game💔 Spurs by 35+ - Bucks fan
nia . (@Nia_Denise14) reported 35 minutes ago
@JamieKennedy @PrimeVideo Of course when yall do black face you mimic the uneducated black trash you may see on you trailer parks. A real black judge would not speak so ignorantly. If you have only engaged with ratchet blacks your environment is the problem.
Antonio C. R. Murray = OkashiraStyle (@Haipa_Sonikku) reported 40 minutes ago
Netflix is the worst thing that's happened to Japanese animation. "Binge" ain't never it at all. Real time engagement will always and forever be the proven. Nearly killed Ghost In The Shell via S.A.C. 2045 and now New GITS July 2026 has to be on @PrimeVideo to rehab entire IP.
Uncle Daddy (@UncleDaddyI) reported 42 minutes ago
@PrimeVideo Ghana can’t Sign up due to reasons I do not know but I am unable to verify my phone number Kindly fix this asap
Kory ⭐ (@Kostellar_) reported 43 minutes ago
@PrimeVideo @InvincibleHQ Debbie is 100% justified on her stance. I still can’t help but feel a bit bad for Nolan lol
Lily Dempsey (@lilyhilbo) reported 44 minutes ago
@GuzKhanOfficial @rizwanahmed @PrimeVideo I don't get offended if I'm called a Brit as I'm proud of my heritage. This is a you problem because you're a second generation Pakistani immigrant who doesn't quite fit in with the natives. Using flags doesn't cover your lack of heritage.
***** Williams (@WillyWilliams_1) reported 47 minutes ago
@JackMcScumbag @PrimeVideo Help with what ?
Julio Martinez (@Donjuliocmn54) reported 54 minutes ago
@JamieKennedy @PrimeVideo Let’s all do other color faces I don’t see the problem I’m going to be Chinese next week Who’s going to stop me?
Viv3t3 (@Youmomma18) reported 55 minutes ago
@PrimeVideo fix yo app im trying to watch Invincible
KDI (@kdi_umg) reported 56 minutes ago
@JamieKennedy @PrimeVideo Clout chasing lol ain’t nobody had problems with you lol
Jeff 🔴⚫️🔴 (@JMC9787) reported 1 hour ago
Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported 1 hour ago
@PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!