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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad Jardín Playback Issues 6 hours ago
Brisbane Crashing 3 days ago
Montigny-lès-Cormeilles Sign in 4 days ago
Reading Playback Issues 5 days ago
Fréjus Crashing 5 days ago
Campinas Playback Issues 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Shootingthepast
    Shooting the Past (@Shootingthepast) reported

    @AmazonMGMStudio @PrimeVideo The movie clearly wanted to steer into empowering women, whilst I didn't have a problem with He-Man. It became problematic when they killed King Randor and Prince Adam wasn't crowned King. They should have kept him alive otherwise it makes no sense. But hey ho, GIRL POWER! Yay..

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • tarikpeterson
    Tarik (@tarikpeterson) reported

    Watching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.

  • SueLadigo
    Sue Ladigo (@SueLadigo) reported

    Oh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo

  • DeSandoLLC
    Thomas DeSando LLC (@DeSandoLLC) reported

    @PrimeVideo The problem with this is that you don’t feel like you’re in a Bladerunner environment. They probably did that to differentiate themselves but the cinematography doesn’t scream you’re watching Bladerunner or in their world set forth by the visual language of the 2 movies.

  • kaffieann
    Kathy (@kaffieann) reported

    @pozvibes4u @PrimeVideo It's a real irritating issue for me especially when it's a movie from years ago. They are gouging and taking advantage. @PrimeVideo you are the worse.

  • Im_Just_Jak
    The Jak of All Trades (@Im_Just_Jak) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo The whole problem was that fans DIDNT stay. Tons of them abandoned ship during Universe and between that and DVD decline, it killed the franchise. MGMs concern is that old school fans (who might not stay) don't want a reboot and newcomers won't want 17 season of homework.

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work

  • RustyMcGusty1
    RustyMc (@RustyMcGusty1) reported

    @AnanyaDeep1 @PrimeVideo you need help!

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • fanvestments
    Matt Fanning (@fanvestments) reported

    Don’t think Netflix has an engagement problem , they have an Amazon prime problem . Both will exist but Netflix is losing share . I think prime is even better than Netflix at this point. That’s never happened before . $AMZN $NFLX @PrimeVideo

  • vanniloner
    franco (@vanniloner) reported

    @glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭

  • cchitrena
    Carey Chitrena (@cchitrena) reported

    @destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?

  • LoweSyrenity
    Truth (@LoweSyrenity) reported

    @PrimeVideo @GalGadot ….You know what usually I’d say anything with Gal Gadot is going to be terrible, but I’ll give it the benefit of the doubt and see it.

  • SkinsFanIII
    skinsfan (@SkinsFanIII) reported

    @PrimeVideo Ooof. I can already imagine how awful the acting will be

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems

  • SaintKhalil
    SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported

    @PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea

  • biggbossfan151
    Amy👠 (@biggbossfan151) reported

    @i__am_rishska @PrimeVideo Aly Goni is terrible and Arsalan is spineless They try to say good things when talking to the camera but the truth is that they are bullies Bali is a brainless loudmouth that has just joined in with the bullies without giving anyone a chance #KushalTandon #Alliance

  • viktordevonne
    Viktor Devonne (@viktordevonne) reported

    @PrimeVideo your ads are affecting the subtitles on your content. Please fix.

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @AmazonMGMStudio @PrimeVideo Sure. Whatever. So when are you going to finally uncancel Martin Gero's Stargate show like so many of your paying customers have been begging you to since you made that terrible mistake? Asking for millions of friends...

  • KFrenchy5
    Kerry French (@KFrenchy5) reported

    @AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!

  • m_rosenbloom28
    Mitchell Rosenbloom (@m_rosenbloom28) reported

    @JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion

  • LusaphoGqobo
    Lusapho Gqobo (@LusaphoGqobo) reported

    @AmazonMGMStudio @PrimeVideo Fix your app!

  • AndrasGele32663
    András (@AndrasGele32663) reported

    @daniel_dias @mastersmovie @PrimeVideo I feel terrible missing this at the cinema. Already warched it 3 times and will watch it more. 4K blu-ray preordered also.

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭

  • LilahGenX
    LilahGenX (@LilahGenX) reported

    Who TF do you complain to when you pay for @PrimeVideo and @peacock so you can watch dumbass @BravoTV but some idiot has the new episode and last week's episode of The Valley LOCKED UP! CAN YOU FIX IT?! The after show is fine, but not episode 15 or 16 of Season 3!!!

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • pawan_coach
    COACH RIDER (@pawan_coach) reported

    @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!