Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (23%)
- Crashing (21%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 58 minutes ago |
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Crashing | 8 hours ago |
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Buffering | 17 hours ago |
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Buffering | 1 day ago |
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Buffering | 1 day ago |
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Buffering | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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CenTex Raider (@joeyrscotland) reported@JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.
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dtd (@dtdsadderdays) reportedhelp @Sportsnet @PrimeVideo my broadcast just crashed and i haven’t been able to restore it for the past 15 minutes. i’m missing the blue jays masterclass
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toledo (@BOLTOLEDOUP) reported@JTTheBrick @PrimeVideo Lakers been behind paywall for years why is it a problem now? At least I can buy Prime unlike spectrum (where you can’t get it if you’re out of market)
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Richard Griffing (@zulu934) reported@PrimeVideo They saved the worst for last.
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PhillySicksers (@PhillySicksers) reported@PrimeVideo worst coverage of NBA ever.
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Dani Rojas (@2KMVP) reportedOk @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?
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Michael Orpen (@Section1ohFro) reported@NBA STOP putting playoff games on @PrimeVideo The quality is horrendous!
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MsHappy (@MrHappy311) reported@Carl3870 @GoodOmensPrime @PrimeVideo The worst part is that they didn't stay together in the end... That's not them... They just look like them :(
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shawn jones (@koufax1963) reported@PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?
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Todd Johnson (@PastorToddJ) reported@PrimeVideo is the worst platform for sports. Someone please intervene.
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Mari (@mabr1to) reportedTomorrow at this time I will he working and not watching Off Campus. @PrimeVideo @offcampusonpv Please send help. Please.
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Santosh (@pallerlasantosh) reported@PrimeVideo @airtelindia there is audio problem when playing content in prime video from the app in xtreme tv. It’s been there for months. No point in taking premium membership
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Rick Mele (@rickmele) reportedGod, this Knicks game on @Sportsnet is so glitchy it’s borderline unwatchable... Assuming it’s an issue with the @PrimeVideo feed but just brutal
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Johannburguer (@johannburguer) reported@ScottyBoy211048 @M0hawkMark @PrimeVideo I laughed my *** off the dragon png of episode 3 that they forgot to loop, but yeah, other than that I don't really mind the overall quality of the animation. Though it's a very fair point to complain about it when they spend so much with "famous voices" as if anyone cares lol
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brian bembenick (@BBembenick) reported@NBAonPrime @PrimeVideo Your streaming quality for live broadcasts sucks. Lagging...pixelated...delays...this doesn't happen with national TV broadcasts.
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Frankie (@BKFOB1) reported@NBAonPrime @PrimeVideo Can you tell your terrible announcers to stop calling Mobley a "former Defensive Player of the Year"? He is the reigning Defensive Player of the Year. Not that hard to remember since he is the only one. #LetEmKnow
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maria zawacki (@MariaZawacki) reportedFix your audio @PrimeVideo for wolves game.
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⚔️🏴☠️W🏴☠️⚔️ (@TheGrayWolf88) reported@TeamKFBfan8 @PrimeVideo @NASCAR It would help too if they had everything in one place instead of spread all over hell and half of Georgia like most other sports are nowadays.
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Kyle Harris (@BooshBanana) reported@M0hawkMark @PrimeVideo The problem is not the money...its the time
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Miss D is bonobochick on bsky + tumblr too 📚 📺 (@bonobochick) reportedIt remains telling how too many ppl refuse to discuss misogynoir in new adult romance books by [#booktok hyped] romancelandia authors as well as misogynoir in casting streaming romance adaptations like #OffCampus or even Maxton Hall. It's not just a @PrimeVideo issue.
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ed (@chatblancz) reported@therealKripke @TheBoysTV @PrimeVideo All this for you to give us a terrible season 4 and 5… what an absolute terrible season finale man
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Rj Nadroj Tlaw (@Mr_ShowOut15) reported@PrimeVideo quality is ***
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George Fisher (@AlexMaksim43671) reported@PrimeVideo It's the worst season too.
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Matt McCool (@mccool_nofool72) reportedDamn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp
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Ian Smith (@FrSgtXmasCard) reported@PrimeVideo Terrible show from the beginning
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Jeffrey Tyler (@jrtyler44) reported@NBA @PrimeVideo the picture quality is ****. Do better!
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Professor.V2 (@Prof3ssorTake) reported@PrimeVideo FIX THE ******* SHIMMERING BOX AT THE BOTTOM OF THE LAKERS GAME…I CANT SEE THE BOTTOM 1/4 OF MY TV
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Glenn Hoddle's Haunted Wheelchair (@bobsburner__) reported@PositivFuturist @PrimeVideo and even if you pay, they still run their own ads (but you can skip) spotify is the worst, if you use for podcasts it doesn't remove ads at all, and there's nothing you can do about the ads the ********* bake into their podcasts "digital content" is circling the drain
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Bobcat Barrister (@PML_Bobcat) reported@PrimeVideo please never allow Wade and Candace to work games again. They are awful.
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#.M_$! (@BryantIbarra) reported@PrimeVideo Fix your ******* ****