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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (17%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
Sign in | |
 Shelton |
Playback Issues | |
| London |
Playback Issues | |
 Guayaquil |
Playback Issues | |
| Los Angeles |
Crashing | |
| Atlanta |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@jadedinvasion) reported
@noddinggoth @PrimeVideo Because prime is terrible. We had subsided to one of their extra "channels" and none of the back series were available... Just a few episodes at a time. That we could watch for free on other apps. It's LAAAME
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Rckinrobin
(@rckinrobin007) reported
@MaiselTV @PrimeVideo Watched several episodes yesterday. Disappointed it was so short. I thought it would take a few days. As usal the acting and story lines were amazing. I also read this would be the final season for Mrs. Maisel. I hope not, if so the ending was awful.
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Michael Turner
(@Michael2Turner) reported
@ParvumPrincipi @LOTRonPrime @PrimeVideo How do you know what feels like Tolkien’s work? Graphic artists renderings in the past? Parts of game of thrones looked like LOTR
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stephanie degaitis
(@Dukied23) reported
@PrimeVideo I’m waiting until all episodes are dropped to watch. Not happy with a couple a week. Kind of like promising us 2 day shipping that doesn’t always work either. Not nice to increase the price and give us less than we thought we signed up for.
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The Pro from Dover
(@tpfd10012) reported
from
Euclid, Ohio
@Katymfarrell @PrimeVideo @Royshall One of the worst movies ever made
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Kalisia Walker
(@KalisiaWalker) reported
@AmazonHelp @PrimeVideo @JeffBezos I have tried to resolve an issue with customer service since 2/22 only to be ignored or mistreated. Today I lost my temper and you threatened to close my alread Frozen account!!! But the gag is you are mistaken!! How hard is it to check?
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Nancy King
(@NancyKing6) reported
@servusagogo @PrimeVideo I was disappointed. It felt like I was watching “acting,” not a slice of life. I sure hope this changes. Pretty awful, I’m afraid.
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DO IT KELCE!
(@RJinKC1) reported
@LOTRonPrime @PrimeVideo Looks terrible
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Oni D
(@Oriononiorion) reported
@kiwiclipse @LOTRonPrime @PrimeVideo The trailer has many CGI and character casting problems. If they wanted to show diversity and not bastardize the lore and how Tolkein envisioned elfs and dwarves etc, just create a new character(as they are doing) from Harad.
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Brenda (she/her) 🔥🌹
(@heartoflife77) reported
@PeggyMolloy2 @PrimeVideo Even if they're all released at once, it doesn't require you to binge them all at once. If you can't control yourself, that sounds like a you problem, and the rest of us shouldn't be required to wait just because the streaming runners are douchebags and have nothing better to do.
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Dr. Alfred Bellows
(@DrBellows5) reported
@PrimeVideo The ex husband needs his teeth fixed. I’m a doctor. I can help.
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THEE Bears!
(@Kwiet7) reported
@meninistgang @lizzo @PrimeVideo Bro lemme guess you subscribe to Maxim & Playboy, that's cool you like what you like. All men do not like same type Got a friends at work; one the thicker the better & the other any bumb is too much Marilyn Monroe/Jane Mansfield/Betty Grable never sat at the skinny table
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Eric Brennan
(@ericbrennan_) reported
@PrimeVideo Jim’ll Fix It closely followed by Strike It Lucky
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Jethro_from_australia
(@JethroFromOz) reported
@Amazon I'm trying to figure out how to login to both CreateSpace & @PrimeVideo! I cannot figure out which emails I used, can you search for me? I had $ USA 90 in my CreateSpace account & I get charged for PrimeVideo without using it! Please help me!
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G. Mitchell
(@orgehell) reported
@PrimeVideo Thr membership prices have gone up $2. Disappointed seeing as all live streaming apps have raised their fees. But especially #AmazonPrime video. The home of barely anything new and when there is something new it's terrible foreign content or sub-B American content.
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LadyGhost
(@GaryGage13) reported
@PrimeVideo The current Sat lineup is awful.
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Jay Coleman
(@KennetColeman) reported
@MatthewGeeSee @PrimeVideo Some people can’t help to be overweight, it’s hard for some to lose weight and to get because of it, so yeah don’t get rude for no reason if you don’t know there story… ✨thank u, next !✨
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Ra Mi
(@RaMi28771485) reported
@LOTRonPrime @PrimeVideo I will not watch Amazon Prime "The Rings of Power" because I love J.R.R. Tolkien's work.
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Edward
(@EdwardrTaylor1) reported
@PrimeVideo Should not be celebrating obesity. Don't be hateful and don't celebrate it. Obesity is a serious problem and should be addressed as a problem. We are better than this.
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HC
(@braximusstor) reported
@kiwiclipse @LOTRonPrime @PrimeVideo The only problem I have is the elf dude. The dwarf chick could be a southern dwarf or whatevs, but SHE NEEDS A BEARD........ But elves..........with short hair and non-fair skin......nope. Also, Galadriel, the commander in chief 👎
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Jethro_from_australia
(@JethroFromOz) reported
Hello @Amazon I'm trying to figure out how to login to both CreateSpace & @PrimeVideo ! I cannot figure out which emails I used, can you search for me? I had $ USA 90 in my CreateSpace account & I get charged for PrimeVideo without using it! Please help me!
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Top_1_Percentile
(@1_percentile) reported
@PrimeVideo My prime subscription went up in cost but I don't see the quality of Amazon originals improving proportionally. Your catalog of ideas are boring and fall flat. You should hire an executive who's truly creative because I don't think you're living up to the word "original".
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Andrew Palk
(@andypalk) reported
@PrimeVideo And the big box store at that time made you pay. The worst. Funny they aren’t around anymore.
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Damien
(@dsbigkiller) reported
@PrimeVideo Had to wait for soaps to be over before cartoon. Total bull about cartoon making kids fat... as soon as cartoons over I went out side and did yard work and play.
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Ayaan Hunt
(@MrHunt007) reported
@PrimeVideo hi i am unable to watch James bond series in Kingdom of Saudi Arabia, kindly help
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ᗰᗩᖇIᗩ ᒪᗩᑎGEᖇ 🌵 🌴 🌊 ⛰️
(@mlanger) reported
Dear @amazon @PrimeVideo. Is the rate increase I’m seeing on my Prime membership to pay for the bridge work @JeffBezos needs to get his new yacht out to sea? Curious. 🤔 I know it’s not to pay for the TWO DAY SHIPPING I was promised when I signed up years ago.
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Dori Isaacson
(@isaacson_dori) reported
@PrimeVideo Only good season was the first. Second season was the worst. So far this season…meh.
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Paul Cottam
(@paulcottam) reported
@DeltCharlie80 @PrimeVideo Really terrible. It baffles me ...
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Earth Scientist
(@dpfromearth) reported
@PrimeVideo This show is always so good when Miriam and Susie are the focus of the scene, and plummets to idiocy when it's Miriam's family (especially the irritatingly awful dad).
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Zane Thompson
(@zthomo) reported
@ShaneWarne @PrimeVideo @FoxCricket Warne man it was the worst doco I’ve ever seen