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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 23% Buffering (23%)
  • 23% Sign in (23%)
  • 20% Crashing (20%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
London Buffering 2 days ago
Mexico City Playback Issues 2 days ago
Georgetown Crashing 3 days ago
Benton Buffering 4 days ago
Des Moines Sign in 5 days ago
Catania Playback Issues 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

  • Eragor54932272
    Eragor26 (@Eragor54932272) reported

    @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo How does she get hired as an actor, worst acting ever

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!

  • essayhughes
    S. A. Hughes (@essayhughes) reported

    Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo please fix this

  • doomer_wizard
    Doomscroll Wizard (@doomer_wizard) reported

    @PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!

  • BenTennyson0044
    Ben10TheGOAT (@BenTennyson0044) reported

    @HN_RebelFan07 Hmm all sequels antha work avadu Kgf was sensation in primevideo

  • YoungKnightWolf
    Nick 🧠♿🇺🇸🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🔞 (@YoungKnightWolf) reported

    @PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.

  • phjes11
    𝓟𝓱𝓲𝓵  (@phjes11) reported

    There’s something I just don’t get about @ManUtd. Why invite Amazon @PrimeVideo to document your every move for an entire season, then have one of United’s worst transfer windows in recent history and fail to back the easy, short-sighted managerial appointment you chose? #MUFC

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I have an issue with my Prime Video subscription..help!

  • annabelle5304
    anna cee ⁷ (@annabelle5304) reported

    @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

  • CookseyDwa33980
    Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported

    @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • cschmidli
    Chris Schmidli (@cschmidli) reported

    @PrimeVideo Terrible news

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • ayex1111
    ayex (@ayex1111) reported

    @PrimeVideo **** her worst actress to ever exist

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • idkdd113
    itiswhatitis (@idkdd113) reported

    HBO max app work around, fix up @PrimeVideo

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • johnforchione
    the Wisest ofGuys (@johnforchione) reported

    @GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.

  • jb510
    Jon Brown (@jb510) reported

    The Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.

  • MasterG00g00
    CrimeMasterGoGoo (@MasterG00g00) reported

    How can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos

  • rhondaessexgirl
    Essex Girl (@rhondaessexgirl) reported

    @alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible

  • MeowSedai
    meow Sedai (@MeowSedai) reported

    @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

  • SGFansUnited
    Stargate Fans United (#SaveStargate) (@SGFansUnited) reported

    According to some Ascension Con attendees, Michael Shanks announced he would have returned as Daniel Jackson in Martin Gero's new Stargate show... Oh, how you have absolutely broken our hearts @AmazonMGMStudio @PrimeVideo 😭😭 #SaveStargate