Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (25%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Villavicencio |
Sign in | |
 Newtownabbey |
Playback Issues | |
 West Bloomfield Township |
Buffering | |
| Spokane |
Video Quality | |
| Hillsboro |
Sign in | |
| London |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn Stone🦒
(@jenn162) reported
@PrimeVideo I think it would work a lot better with viewer schedules if you could just release Daisy Jones & the Six a few hours early?? PLEASE!!
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hayley 🌈🍑
(@ohthathayley) reported
@WillWGraham @PrimeVideo BUT I AM AT WORK
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Sebastian France
(@sebfrance71) reported
@DisneyPlusUK why promote Finding Michael so heavily and not have it on your platform when you say it should be … totally rookie error would not happen on @netflix or @PrimeVideo!!!
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Hairy Poppins
(@thekenharrison) reported
@amazon @PrimeVideo I attempted to order a Nintendo Switch in Novemember. The third party tracking didn't update and I lost it to porch pirates. Amazon and the seller are actively still charging me for this and refuse to help. Great company…
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Ritesh Chakraborty
(@Riitesh2021) reported
@hotstar_helps See other than this email , I uave tried to contact you guys in eveey possible ways ...1. Chatbot is just a college project app, 2. DM in twitter never works 3. tickets are not worked upon ... You are such a terrible customer support team..terrible.... @PrimeVideo way ahead
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DavidRose, We can't go on like this #toriesout 💚
(@davidxrose1) reported
@pete_tonkin @PrimeVideo It's to do with their tech - other streamers manage it very well, but there's a whole host who's servers don't do subs.
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࣪
(@b4cause) reported
@PrimeVideo PLEASE ANYONE I NEED TO WATCH IT HELP ME
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humaira
(@NurMaira1009) reported
@MaiselTV @PrimeVideo AM I READY FOR THIS? IDK IF I AM omg help
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Alex
(@XeKnight) reported
@PrimeVideo why do so many of your films and series not have subtitles? Honestly not good enough, other streaming services don’t have this issue
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Ozzie🌊🌊🌻
(@SereneOz) reported
@PrimeVideo 1. Why are all the backgrounds black? 2. Why can't I hide things I don't want to watch? If you're going to make changes, make sure FIRST that they don't create problems.
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Askia the Great
(@Mr__Pryme) reported
@OvertimeElite @PrimeVideo @showtime_ki Game 1 was the absolute worst officiated game that I’ve ever watched in my life
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Scribe Sarah #BLM #StopAAPIHate
(@ScribeSarah) reported
@PrimeVideo I bought a season 3 pass of #CWKungFu and the latest episode is not up yet. It’s been 24 hours and episodes are usually up by 11 pm CST the same night they air. Please help???
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✨eras tour tears (taylor's version)✨
(@hunnybeeyouu) reported
@jenniferrlss @PrimeVideo @ReeseW I'm not even done with the FIRST EPISODE, stupid adulting. I had to go to work halfway through
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Juan Martinez Flores
(@MartinezFloresJ) reported
@rihanna @PrimeVideo @SavageXFenty Rihanna please i need your help 😔
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M.G.
(@King1Nine) reported
Is anyone else having sound issues with "Creed II" on @PrimeVideo?
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🤼🖤💙
(@intern4zionale) reported
@BellaTwins @PrimeVideo Hidden is awful But not as awful as your wrestling
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Burger Ranger 🍔✌️😊
(@Yelle007) reported
@FicMeteo @PrimeVideo Wanna re-watch that, wish they would make S2 when XLL goes to Beijing to work.
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Michael Decker
(@Michael12069952) reported
@amazon @PrimeVideo hey, billion dollar corporation. why I can’t access all purchased movies from my account and accts linked to my Amazon prime membership? Also, why can’t I cast from my login on iPhone to my family firestick thats logged into diff account, same membership
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Dean of #Winchester
(@MrCairo27) reported
I'm with Amazon #PrimeVideo but due to their lack of quality new films, I'm thinking of switching to #Netflix. Appreciate if anyone who's used both can give a comparison and whether you'd recommend the switch.
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Pingu comunista
(@FantasticMrFlav) reported
Help @amazon @PrimeVideo
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Aayush
(@AyushVatsThakur) reported
@PrimeVideo I have forgot my amazon prime account password so please help me in this issue
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Amit S. Rana
(@Mrbad00) reported
@AmazonHelp Problem is still unsolved. @PrimeVideoIN @PrimeVideo
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Michael W
(@mdylanw2357) reported
@PrimeVideo ya know y'all got zero margin for errors! If my prime video don't work flawlessly today, I'ma need a refund. I can't afford to DONATE $14.99 a month to mr.bozos
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Marceline4Multiversus
(@hisdarkmateria) reported
@daisyjonesand6 @PrimeVideo This series is officially my new obsession after three episodes. Ordered the book from amazon. What is going on help. 🤩
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Ankit Agrawal
(@Ankit_Agrawal07) reported
@amazonIN @PrimeVideo At the time of placing order on 1st March amazon show me a 1 day delivery time. I need urgent basis. Can’t accept this from amazon please solve my request. I think like this is the worst thing I done. order-402-4983616-6199560 and order-402-1638663-8167503
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Daniel Valladares
(@Danvanpe) reported
@PrimeVideo please, I need to be able to access my account to update my cell phone number. I already have several months without being able to access the account, can someone help me?
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Ally Baldwin
(@Ally_Baldwin) reported
@WillWGraham @PrimeVideo OHHHHHH this is happening as soon as I get home from work AND IM SO EXCITED!
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Chris
(@chriswow46) reported
@BellaTwins @PrimeVideo I am currently in a bad situation if anyone reading this could help out in any way I have nothing I work but do not make enough to get by my cashapp is $chriswow39 if you can help please thank you I will pay it forward however I can times are too hard no hate please bless us all
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Gyryk
(@gyryk) reported
>goes to netflix >not working.exe >goes to primevideo >reloads netflix >suddenly works >mfw
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Juan Martinez Flores
(@MartinezFloresJ) reported
@rihanna @SavageXFenty @PrimeVideo Rihanna please, i need your help 😔