Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (29%)
- Crashing (21%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 1 day ago |
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Buffering | 2 days ago |
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Playback Issues | 2 days ago |
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Playback Issues | 4 days ago |
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Buffering | 6 days ago |
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Video Quality | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Gabe Chou (@gabechou) reported@MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo
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Lenny Kimes (@ComplicitLenny) reportedI don’t know how @PrimeVideo sees the resurgence of @StarTrek and goes yeah we have just as great property so let’s not try to continue or expand. Wild work. #SaveStargate
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jayna ⭒ (@noelclairesiri) reported@DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??
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Sandhya Rani (@SandhyaRani_S) reported@AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???
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Colin (@coturner1) reported@PrimeVideo Yes it does #SaveStargate but you can fix it!!!
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Mitchell Rosenbloom (@m_rosenbloom28) reported@JiltedValkyrie @AmazonMGMStudio Origins is not perfect. But I recently revisited it on @PrimeVideo and it fit into the rewatch pretty well. The feature length cut they did (not the web series) was okay. Not fantastic but not completely terrible either. At least in my opinion
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rania ☽̶☾ ²⁷ (@byunnbaek06) reportedYOUTUBE famplan 1 bulan : 10.000 indplan 1 bulan : 15.000 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU CANVA NETFLIX PRIMEVIDEO NETFLIX SPOTIFY DISNEY #zonauang #zonajajan #zonabu
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
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Varun Arora (@Arora92Varun) reported@PrimeVideo i am unable to sign in why is there so much of problem in prime videos??
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➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
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Michael Wilson (@majolelo) reportedHi @PrimeVideo I have login problem. I enter the correct password but you still send me OTP to my no-longer-accessible phone number. Then, your app needs me to take photo with my government-issued ID, but my country isn't even listed. How do I access my account?
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Mitchell Rosenbloom (@m_rosenbloom28) reportedThe Stargate franchise went dark. How about we fix that @AmazonMGMStudio and @PrimeVideo? #SaveStargate
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Sneh Mncwabe (@MncwabeSneh) reported@socraptorsrugby @PrimeVideo @RugbyPass I thought there was a problem with my TV.😭
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Sir Jean Luc Connery (@JeanLucConnery) reported@PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.
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HitoriHaven (@HitoriHaven) reportedMy bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.
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RustyMc (@RustyMcGusty1) reported@AnanyaDeep1 @PrimeVideo you need help!
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Byrdie (@cantshaddaup) reported@paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.
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DeeL Hanks (@DeelH80738) reported@PrimeVideo Prob the worst sucking streaming service out there, why do you pay for a streaming service then have to pay for movies and other series by episode or season?? Boycot the bastards!
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rissa ♡ (@SunriseSwiftie) reported@PrimeVideo you’re the worst for canceling My Lady Jane 💔
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Tarik (@tarikpeterson) reportedWatching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.
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Beckie Farrington (@beckfarrington) reported@ClarksonsFarm1 Just wish I could watch the new series of @ClarksonsFarm1 ....@PrimeVideo are having issues
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Megan (@5chatz) reported@hanwaddingham @PrimeVideo Took the day off work to binge it!
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Caspearious (@Caspearious) reported@lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.
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BIG MAMA (@Only1Brx) reported.@PrimeVideo .@peacock fix this nowwwwww
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Rachel 🏳️🌈 (@monetfun) reported@hanwaddingham @PrimeVideo That is my plan when I get home from work
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SNT Joseph (@_de_Joe) reported@PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!
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franco (@vanniloner) reported@glindaupland @PrimeVideo how tf are they giving her an space to speak lmao, her biggest issue is 100% her fault and 100% avoidable but she keeps playing innocent 😭
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It’s me, Lauren (@itsmelauuren) reported@projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.
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Hamad Dawood (@DawoodHamad) reportedFor all the talk about Amazon being customer centric their ui on Amazon Prime Video is terrible. And perhaps the worst search experience out there. What’s going on @amazon @PrimeVideo