Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/28/2026 10:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (23%)

    Sign in (23%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (23%)

    Playback Issues (23%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaAlīgarh Playback Issues
United StatesMilwaukee Playback Issues
United StatesMaiden Crashing
United StatesMiami Sign in
CanadaMississauga Buffering
United StatesWest Wendover Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • datoneinch jarett.wright (@datoneinch) reported

    @SoJoHello @brianericford @PrimeVideo You just made my point for me....in the normal world hes fat and has insecurity issues. While uploading he chooses to look skinny and has make confidence to his mannerisms. This isn't making fun of fat people. This is showing something that happens everyday on the internet.

  • appliedecon Dollarz (@appliedecon) reported

    @PrimeVideo Holy hell that's awful

  • KantVirdi Chander Kant Virdi (@KantVirdi) reported

    @netplusofficial @PrimeVideo @PrimeVideoIN Internet is down every other day. Incompetent local technical team. Worst experience with customer service representatives. My customer ID is 0002410798. Check the number of tickets I have raised for the same issue. My internet is down since morning. It was down yesterday as well

  • ahmedchaibi89 Ahmed Chaibi (@ahmedchaibi89) reported

    Its funny how duolo continent is more clearer on YouTube than @PrimeVideo u guys need to fix ur app its so blurry even after adjusting the settings to the highest quality

  • Subleaf69 Gaming (@Subleaf69) reported

    @PrimeVideo I would say Worst birthday gift ever but that’s not true, one time I got used socks and that really wasn’t cool.

  • snarkywench Adele Walsh (@snarkywench) reported

    A dude came across my TikTok fyp who redesigned the abysmal @PrimeVideo interface. Apparently he’s been approached by a recruiter. For the love of the gods, pls hire him and fix that monstrosity.

  • PazzyNinja Pazzy (@PazzyNinja) reported

    @PrimeVideo Well someone needs to get through to her! She can’t just expect to headline Carnegie Hall without putting in the work. Gah! She constantly screws up and blames others that are working hard for her benefit.

  • FrostedFricks Frosted Fricks (@FrostedFricks) reported

    @PrimeVideo @VanityFair @LOTRonPrime Hot pass for anything vanity fair as they dont ask permission to use a creator's video on their yt channel and when they do, there's no credit given. I love having my work put in front of one of my biggest influences just to have them not know who they were looking at.

  • IanFortey Ian Fortey Thinks You Should Read His Books (@IanFortey) reported

    @BaronDestructo @bradtravelers @PrimeVideo Remember, I'm always available for writing or even hiding bodies. I dunno how you work.

  • AVF_Scooby2000 Gary B MHFA 💙🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦🇬🇧🇪🇺🌍🟠 (@AVF_Scooby2000) reported

    @PrimeVideo seem to be taking £4.99 out my account randomly, maybe they can help me on here as the contract details I have get me knowhere. If not then bye bye Amazon account.

  • goingoutstrong Ian White (@goingoutstrong) reported

    @netflix has gotten terrible and same with @PrimeVideo

  • Pyxelmajick 💫Pyxelmajick✨🌙💫 (@Pyxelmajick) reported

    @PrimeVideo It probably won't help. You'll nickel and dime us to death for anything decent to watch.

  • SubmissiveMuse Submissive Muse (@SubmissiveMuse) reported

    @baneetbains Omg this is still a problem.... I feel like @PrimeVideo should have solved this very serious wrong doing in 2020 after you tweeted. I’m stuck now, I even downloaded a spread sheet to watch the whole franchise in order 😢

  • curvvolamacz CURVVOLAMACZ (@curvvolamacz) reported

    @PrimeVideo Hey i had problem on your plaform i cant find some documentery bout adolf hitler im from poland

  • 7pints 🇺🇸DG🇺🇸 (@7pints) reported

    @PrimeVideo @Twitter forcibly promotes the worst garbage.

  • kama1_87 kamal (@kama1_87) reported

    What @netflix and #DriveToSurvive need to work on is a mini series based on @HaasF1Team. That is the docuseries I want to see. I remember there was a #McLaren one on @PrimeVideo with alonso and the McHonda years which was class viewing. The legit ups and downs is the stuff I want

  • OhGeeWeez Sebastian Alvarez (@OhGeeWeez) reported

    There's an excellent series on @YouTube originals called "Impulse", which is in the worst place. YouTube doesn't even advertise it, I had Premium for a year and found it by accident. It was cancelled after 2 seasons. @netflix or @PrimeVideo you need to save this great series.

  • tashpalo Tash ✨⭐️💫 (@tashpalo) reported

    I really enjoy #Upload on @PrimeVideo but UGHHHHH the season end in the worst spot.

  • LaSchuler2 The Logical Democrat (@LaSchuler2) reported

    @JohnHol25596174 @PrimeVideo Have fun being illiterate in genetics. I’m not obese or fat at all because I have good 🧬 and get blood work done regularly. People don’t get obese because they have an eating disorder and lack exercise, those things are a symptom of hormonal imbalances.

  • Dantes74302 Ruben A. Hilbers (@Dantes74302) reported

    @PrimeVideo Blah, blah, blah....now get back to work and make us some #Stargate, because #WeWantStargate And no reboot either, we want a continuation made @bradtravelers

  • KantVirdi Chander Kant Virdi (@KantVirdi) reported

    @netplusofficial @PrimeVideo @PrimeVideoIN Your local operator always tells me to not to raise complain instead call him directly if any issue. Obviously he doesn't want these complaints to go on record.

  • tsqtweet Stuart (@tsqtweet) reported

    @MotoGP @PrimeVideo whatever launch problems there were, seems they're fixed. I've just watched episode 1. Fantastic. 👏👍

  • kjkmnolkk fred flintstone (@kjkmnolkk) reported

    Never ordering a movie through @PrimeVideo. They don’t offer language other than English. Really terrible. @AmazonHelp

  • EverettNa_ Everett (@EverettNa_) reported

    @PrimeVideo @VanityFair @LOTRonPrime For the record personally have zero problem with POC playing roles. Most of these characters are fantasy races to which I've never assigned a "color". Dark elves exist in almost every realm of fantasy. (Just an example) That said, I still expect this to be dog ****. It's Amazon

  • TellerVision Teller Vision (@TellerVision) reported

    @SoJoHello @PrimeVideo I'm fat and I had zero problem with it.

  • marisalomask Marisa Lomask (@marisalomask) reported

    @PrimeVideo I have been using firesticks as my primary TV source for probably 4 or more years. And now your UI has gotten terrible. I cannot access channels I am already renting.

  • AyyGee22 AG 🦉 (@AyyGee22) reported

    @PrimeVideo is messing up— freezing and canceling mid movie on multiple occasions. @amazon Alexa is being difficult— playing things on and off randomly and adjusting volume on her own. What is going on guys? Not an internet issue the other apps aren’t doing it..

  • KDejiO Deji (@KDejiO) reported

    @OllyShah @PrimeVideo @primevideouk For screwing up the launch & disappointing fans? And as a way to acknowledge that the terrible dubbed version was a mistake and they've rectified it, so people will go back to it

  • KARANARORA100 KARAN ARORA (@KARANARORA100) reported

    @PrimeVideo I have JIO connection associated which provides Amazon prime but its not working and JIO support asked me to contact you for Support. Please do the needful. @JioCare

  • LaSchuler2 The Logical Democrat (@LaSchuler2) reported

    @curtisd0101 @JohnHol25596174 @PrimeVideo I’m not saying you shouldn’t exercise and eat healthy because obviously that’s the right thing to do. If you’re obese, start overeating and gaining weight, start feeling lazy then those are signs something is going wrong. You should get blood work no matter what.