Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (25%)
- Crashing (24%)
- Sign in (17%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull
|
Sign in | 11 minutes ago |
 Aix-en-Provence
|
Crashing | 5 hours ago |
 Toronto
|
Buffering | 10 hours ago |
 Wrocław
|
Crashing | 23 hours ago |
|
Paris
|
Buffering | 1 day ago |
 Asheville
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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@trevors24#TEXIT🇸🇴 (@trevors241) reported@NASCAR @NashvilleSuperS @PrimeVideo Idiots made it a night race. Most of us have to work tomorrow, and your product has become less than “must watch TV”.
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Society of Golf Historians (@SHistorians) reported@BryanTweed16 @WNBA @PrimeVideo Seriously the worst telecast of a sporting event I have tried to watch. I honestly think they were using AI. There is no way a human would be that bad.
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Movies with Milan 🍿 (@MilanBarsopia) reported@kazanufaa @PrimeVideoIN @PrimeVideo Tried US, didn’t work.
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☾ XXI (@_soberdxx) reported@PrimeVideo did yall fix the option to choose which versions to watch?
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Swain (@MambaSwain) reported@Sony Prime is lying they’re not allowing the color version to work only the black and white episodes are working Just forcing it that’s lame it’s 2026 black and white films ain’t it! @PrimeVideo
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LouisHurwitz (@HurwitzLouis) reported@PrimeVideo He's a terrible actor...
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Saurabh Dandriyal (@C_Quence_) reportedDear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.
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Brig (@_briggs___) reported@Jordan4hunnid__ @WNBA @PrimeVideo They literally haven’t played 3/4 worst teams in the standings right now
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"B" (@brianwert13) reportedThank you @NASCAR and @PrimeVideo for televising a race on a Sunday night at 7pm. Not only will I not watch the end of the race because I work and get up early, but now that it’s raining I probably won’t be able to watch even half the race. Another great decision! #NASCAR
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Dustin Wendel (@DustinWendel1) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.
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TradeCNBC (@TradeCNBC) reported@nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.
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Super_Dahveed_64 (@Dahveed64) reported@memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. they are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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XP (@ifritsorcier) reportedit could work as animated… or live action…. i can get a pitch bible together @netflix @PrimeVideo
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Since they refuse to acknowledge the issue, maybe Movies Anywhere can help them understand that that sending customers back to them is not the appropriate course of action since the issue is not on your end.
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Dinine (@Dinine03479979) reported@Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.
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T (@Buckeye102287) reported@Bgordo92 @NASCAR @PrimeVideo That's a you problem. Get better internet.
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Jeff Meintzer (@JeffMeintzer) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like your internet speed, router and streaming device suck. I didn’t have one issue the entire race. The prime broadcast is fantastic. Much better than Fox and NBC
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HappiG!! (@JeffMiller63976) reported@PrimeVideo Sorry couldn't finish it! Terrible show, Cage was a horrible lead and that forced NY accent is terrible. Dumb.
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EhJay (@EhJay33) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud
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Roberts Sports Show (@RobsSportsShow) reported@familybaptisttn @NASCAR @PrimeVideo Well it's a steaming show and most didn't have any issues. So yeah it's an internet issue.
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Scorpio ♂🦂 (@Scorpio1x) reported@PrimeVideo Amazing #SpiderNoir should either have Season2 or added to #SecretWars as farewell. Huge difference when Sony has limited involvement on a production. Sony should really think of selling Spider-Man rights & get another IP they could actually help. Imagine if this had more freedom
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deanalliecat66 (@starrygalx1s) reported@tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭
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Alex (@TheWeirderAlex) reported@PrimeVideo @YESNetwork @MLBNetwork for the love of god please fix the audio of this Yankee Royals game, I’m about to turn it just because of this.
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sowedan (@sowedan) reported@PrimeVideo Fix your ******* app
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Double Klutch Racing 🇵🇸 (@DK_Racing_) reportedHey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.
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Good And Terrible (@terrible_good) reported@martinamcbride @ACMawards @PrimeVideo Terrible
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Kim Hampton (@KimHampton5) reported@chrizmillr @PrimeVideo Having trouble watching this in colour, it's not giving me the option, and I've seen I'm not the only one. Help!
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John the PATRIOT (@jsringel) reported@martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!
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Mary Goedel (@meal09) reported@familybaptisttn @NASCAR @PrimeVideo I had no problem watching it on Prime.