Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (24%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairfield |
Crashing | |
| Ashburn |
Buffering | |
 Berlin |
Crashing | |
| Greenville |
Sign in | |
| Ashburn |
Crashing | |
| Manteca |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Drew 🎗
(@N12gooner) reported
Anyone else having real issues watching the rugby on @PrimeVideo ? Absolutely shocking. Missed the majority of the game
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Jon Kermode
(@jonnykermode) reported
After an awful stream for the rugby before, we’ve got out of sync video and sound for the Liverpool game. I’ve tried to be positive about @primevideosport but this is just poor. Not just individual internet speed - a load of complaints on Twitter. #PrimeVideo #LIVWOL
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Celtic Athena 🌻
(@Hippolyta1234) reported
Terrible sound quality on rugby like we are listening to two or three conversations at once!!!! What is happening? #ENGvFRA #PrimeVideo
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Dennis Crutcher
(@denniscrutcher) reported
@Richjonlewis @PrimeVideo We are having similar problems, thought our internet was on go slow.
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Stephen Burnhope
(@steveburnhope) reported
@PrimeVideo Appalling sound quality Eng v Fra. Volume of players and referee way too high in the mix. Commentators drowned out.
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Jim Tod
(@greyhairedscot) reported
@PrimeVideo . Supposed to be live streaming of sport, nothing but stutters, halts, poor quality sound and then little circles of reloading. Every game in the autumn nations cup the same. Nothing wrong with the fibre broadband my end.
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Ryder..... 🦖
(@Rydersaurus_) reported
If anyone is thinking about watching 'Fantasy Island' on @PrimeVideo, don't bother. It is a ******* terrible movie. Just don't waste the near two hours it takes to watch it.
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Caroline Cole
(@carocole13) reported
It really is criminal that @PrimeVideo is allowed to buy the rugby and then deliver it with such **** quality. Lo res images and constant buffering. Rugby authorities should think twice before taking their money when the service is soooo bad. #rugby #englandvfrance #poorservice
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Thomas Howley
(@Major____Tom) reported
Anyone else watching the England v France game on @PrimeVideo ? I can't hear the commentary at all, terrible sound quality
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Maria Snow
(@snowyme) reported
@brooodbars @PrimeVideo Totally agree...shocking. Revenue over quality of coverage sucks!
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Andy Newland
(@Andy_N3wland) reported
@PrimeVideo you have serious sound issues for @autumnnations rugby commentary - can hear ‘crowd noise’ and Ref but commentary team sound is very very poor and disappointing. @MrAndrewCotter and pundits comments are suffering
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Andy Morgan
(@abmorgan49) reported
from
Cardiff, Wales
@PrimeVideo very poor sound and camera work @EnglandRugby v France
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Gayle Molloy 💫
(@GayleMolloy) reported
@PrimeVideo #LFC picture quality so poor, keeps buffering, sound issues etc 🤯
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Avinash Chander
(@avinash_cd) reported
@PrimeVideo the tv app runs very slow and there is always connection problem, as compared to other OTT platforms like Netflix, Disney Hotstar etc. Please upgrade it.
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anthony davies
(@anthony46995006) reported
@PrimeVideo sort the commentary sound out this is awful #ENGvFRA
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Jack Tilson 🏴
(@JackTili) reported
So what's happening at #Twickenham? Sound is awful. Who's looking after the levels? I can barely hear the commentary team at times. It's great to be able to hear the men on the field and a few cheers, but surely priority goes to commentary? @PrimeVideo what's the craic?
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Helen Greenan 🐝
(@HelenGreenan) reported
@charliedarling9 @PrimeVideo @EnglandRugby I can hear the players better than the commentary! Terrible sound
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Just Me
(@TickFlickBoo) reported
@PrimeVideo there seems to be some real issue with how your feed for live rugby works on newer sony tvs (AF8). The ads are all fine, the live sport is bad. So juddery. I have a v fast lan connection to the tv, so the issue is not my network it's the feed it's getting
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Richard J Lewis QPM
(@Richjonlewis) reported
Watching #engvfra on @PrimeVideo and for some reason the picture is moving in and out of watery. On occasion its perfect and i usually have no problems on Internet with Prime, Netflix or iPlayer. Is it me or anyone else getting this issue
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Claire Reynolds
(@reynoldsclaire) reported
Anyone else experiencing awful commentary / TMO talk overlap, too loud crowd noise and shoddy buffering @PrimeVideo #ENGvFRA
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Bernie Collier
(@Bernard_Collier) reported
The camera work/directing in the #fraveng is shockingly bad. I have never seen anything this bad @PrimeVideo @amazon
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Sam Hassen
(@heroicsatsuma) reported
@disneyplus eveytime I watch something it's stuttering on the action sequences what's the problem? Don't get this issue on #Netflix or #PrimeVideo
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Alexandra Harrison
(@alexah45) reported
@primevideouk problem watch streaming on live for Liverpool #PrimeVideo #LIVWOL
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John Woods
(@johnwoods70) reported
Is it just me or is Amazon not working tonight. @primevideosport @PrimeVideo I’ll be gutted if I can’t watch #LIVWOL
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Scott Winter
(@swinter100) reported
The football set-up on @PrimeVideo is great, such a pity the noise isn’t matching up with the picture..........@primevideosport. Anyone else having the problem?
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Kevs topical chat
(@KevsComments) reported
@PrimeVideo @primevideosport what is going on with your signal, looks like 80's quality broadcasting today, spoiling the rugby
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Ian Hubert
(@IanHubert3) reported
from
Eastleigh, England
Probably the worst sound mix I’ve ever heard for sport - what are you played at @PrimeVideo #AutumnNationsCup
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WorldHeritageTrails
(@NickJones3) reported
Anyone else having problems watching England v France @PrimeVideo ?
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Ian Johnson
(@ianpjohnson) reported
@EnglandRugby The sound quality of the commentary is absolutely woeful. @PrimeVideo need to get their act together. @BBCSport have managed to do it correctly for 50 years.
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huzi
(@huzaifaroomaney) reported
what #thewilds on @PrimeVideo sounds like: Ok so looook, we’re stuck on this remote island with no food, drinking water, and no clue how long we’re gonna be stuck here but.... our biggest problem is still being a teenage girl😗🤞🏼 PS- Save Us plsss