Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 10/21/2025 01:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (32%)

    Buffering (32%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLansdale Playback Issues
United StatesGrand Ledge Crashing
SpainDonostia / San Sebastián Crashing
United StatesSchenectady Playback Issues
United StatesRoseville Playback Issues
United StatesNorth Adams Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Beerbetnfooty Frank (@Beerbetnfooty) reported

    @Reddevil19721 Both. @PrimeVideo very poor picture quality.

  • paulbailie Paul Bailie (@paulbailie) reported

    @TaggartJoel @PrimeVideo Watched Leeds game on phone/iPad(data not Wi-fi) with no issues.

  • philipcanter Philip (@philipcanter) reported

    @TaggartJoel @PrimeVideo Send me your login details and I will try it out. 👍

  • TheMrKaufman Michael Kaufman (@TheMrKaufman) reported

    Is it quitting time yet? I’m ready to binge a little #PrimeVideo tonight after work! #Sweepstakes

  • yuh_thankunext NYC Girl Probs (@yuh_thankunext) reported

    @gofooji @PrimeVideo Just got a text saying that my order was canceled because it was a test store. Plz help!

  • JudyChow13 Judy Chow (@JudyChow13) reported

    @gofooji @PrimeVideo I sent a dm to fooji help

  • seanoreilly85 Sean O Reilly (@seanoreilly85) reported

    @TaggartJoel @PrimeVideo Mine through virgin never a problem

  • Renae131 Renae M. (@Renae131) reported

    @PrimeVideo Except that you inexplicably canceled my Amazon account, including a gift card balance, many Kindle books, & time left on a prime membership ..... And to get help with this, you require a login. A login that you inexplicably canceled.

  • NotRealMartial ok🎩 (@NotRealMartial) reported

    FIX YOUR DELAY @PRIMEVIDEO

  • MorpheusNI MorpheusNI (@MorpheusNI) reported

    @TaggartJoel @PrimeVideo It was 100% for me, not a single buffer

  • charlisa__ Grind Relentless (@charlisa__) reported

    @gofooji @PrimeVideo Can't get it to work

  • CoolGuyMcGeee CoolGuy (@CoolGuyMcGeee) reported

    @PrimeVideo @PrimeVideo #PrimeVideo + #Sweepstakes Not sure, but it's not working

  • rgordom15 bob gordon (@rgordom15) reported from Burlington, Ontario

    @PrimeVideo Have I been scammed? I tried to sign up for the 30 day free trial. I couldnt get it to work so I ccalled the number on the screen. After all that I got a msg saying that the sign up for the trial worked. then zi get a msg from nerd tech solutions Is it legit

  • madchester2000 Madchester2000 (@madchester2000) reported

    Amazon prime @PrimeVideo you need to sort out the picture quality - the players look like the 1st version of fifa football - worlds biggest company crap pictue quality

  • theleestanley Lee Stanley (@theleestanley) reported

    @PrimeVideo sort your **** out!! Having us mugs paying £80 a year for this crap picture quality! Multi billionaire sat here laughing at us mugs paying for this dross they are putting out 💩💩💩💩💩

  • Mad_Mike22 Michael Ghianni-Wilkinson (@Mad_Mike22) reported

    @TaggartJoel @PrimeVideo I’ve never had any issues

  • Shouty_Dave Jingle Dave. (@Shouty_Dave) reported

    Anyone else have lip-sync issues with @primevideouk ? I use it via a @roku device, but the other apps on the stick don't have the same problem...? @PrimeVideo

  • JonathanLCFC Jonathan (@JonathanLCFC) reported

    Amazon have got to be disappointed with this round of fixtures. Low on goals and excitement and quality. But game called off too. @PrimeVideo

  • AndyHall84 Andrew Hall (@AndyHall84) reported

    @PrimeVideo your picture quality in the Manchester United v wolves match is awful any chance you can sort it out

  • gozzer50 Gozzer (@gozzer50) reported

    @EmmaJThomas @PrimeVideo Happened to me whilst watching Leeds v WBA. I think ours is a wifi problem.

  • LeeHarr6616 Lee Harrison (@LeeHarr6616) reported

    @PrimeVideo Hey PV, can I ask why do your videos mostly always have a sound delay? I have no issues with any other streaming service but 90% of the time it's poo. Its not a broadband issue. I'm now trying to watch United live and it's the same. Is it you or me? It's you isn't it?

  • KyleCherry21 Kyle Cherry (@KyleCherry21) reported

    @TaggartJoel @PrimeVideo Yeah quality of mine is horrendous compared to sky. Sometimes looks ok then goes blarey. Poor

  • klevermind . (@klevermind) reported

    @PrimeVideo #PrimeVideo + #Sweepstakes These things never work in Vegas but I’ll give it another try.

  • PookieLou6994 Nancy Lee Epps (@PookieLou6994) reported

    @gofooji @PrimeVideo PLEASE HELP YOUR FIRM ISN'T ACCEPTING MY ADDRESS

  • bobfortheworld bob (@bobfortheworld) reported

    @gofooji @PrimeVideo Link doesn't work...says not in coverage area...waste of time

  • Casper_57x Katie Louise (@Casper_57x) reported

    The quality of the football streaming on @PrimeVideo , my god. 🙃🙃 shite... #MUFC

  • cbspooner98 christopher spooner (@cbspooner98) reported

    @PrimeVideo #primevideo + #Sweepstakes bc I’m bored at work

  • frank_8899 Frank (@frank_8899) reported

    @primevideosport @PrimeVideo @AmazonHelp I'm trying to watch football via the prime app on Android but it stops/pauses every few seconds so I can't watch the game (it works fine on my TV). Any suggestions on how to fix this? Thanks

  • CAWallace6 CA Wallace (@CAWallace6) reported

    @TaggartJoel @PrimeVideo No issues at all for me. Only streaming issue I've had during this dreadful period has been BBC broadcasts, especially the NI Ladies games and the awful open mic on Radio Ulster when you and the gulderer compete to hog the airtime!

  • IzzyFollows Izzy Snider (@IzzyFollows) reported

    @PrimeVideo #Primevideo + #Sweepstakes @gofooji Looking for some entertainment during quarantine between seeing family and returning to work!