Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (31%)
• Buffering (28%)
• Crashing (21%)
• Sign in (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Centennial	Playback Issues	53 minutes ago
Melbourne	Sign in	1 hour ago
Hereford	Buffering	3 hours ago
Mandeville	Sign in	4 hours ago
Colorado Springs	Crashing	21 hours ago
Kansas City	Sign in	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DestinyCaptain - Human of Earth (@DestinyCaptain) reported 5 minutes ago

  @PrimeVideo Did they ever fix the issue where some Amazon customers couldn’t watch this in Black and White? Well maybe they could get Martin Gero’s Stargate Project back on track. That would fix #Stargate #SaveStargate

• 
  KnightBreed (@Nord_KnightX) reported 5 minutes ago

  @JiltedValkyrie @PrimeVideo It wont work if they alienate the base. Even to this day there are those that think the Star Wars Sequel Trilogy is the best part of Star Wars. But the historical base won't hear any of it. And so the verdict is still that it sucks. This will go down the same way, if they do this

• 
  Joey (@Degenerate0123) reported 13 minutes ago

  @Yankees @PrimeVideo @SportsonPrime Oh it’s on Prime, guess I’ll watch something else tonight. Worst streaming service easily

• 
  Kick Rock (@HamiJeMi) reported 14 minutes ago

  @PrimeVideo Who has watched this? Some say it's great, others say it's awful.

• 
  NebulaGazer (@RiftWatcher73) reported 16 minutes ago

  @PrimeVideo people just want stargate how about you fix that problem first #SaveStargate

• 
  Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported 19 minutes ago

  @PrimeVideo You should fix your mistake and #SaveStargate

• 
  NoDebtAllCash (@NoDebtAllCash) reported 20 minutes ago

  @jerry_wagn81547 @Jack2LOneill @PrimeVideo Terrible….. ughhh

• 
  Sassy7_GeekChic (@FollowMyBehind) reported 21 minutes ago

  @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

• 
  ScorpionClaw (@ScorpionClaw) reported 21 minutes ago

  Nascar on @PrimeVideo is terrible. Whoever thought this was a good decision @NASCAR should be fired. The video stops, buffers, and pixelates. Gives me the perfect excuse to get up and stop wasting my Sundays.

• 
  Tomi |HR (@tomieetaylor) reported 21 minutes ago

  Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

• 
  Jack G (@canaryesq) reported 23 minutes ago

  Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.

• 
  UmbreonAnimate (@UmbreonAnimate) reported 23 minutes ago

  @nevocated_ PrimeVideo ain't beating the "Quantity over Quality" allegations. 👏😭

• 
  Levor Trawrence (@Levor_Trawrence) reported 25 minutes ago

  @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

• 
  Lisa König (@LisaKoenigAutor) reported 26 minutes ago

  @Reason_Will_Win @AmazonMGMStudio @PrimeVideo Their continued silence is honestly really childish. They had no problem announcing it to the fans. Had no problem claiming the fans weren't a large enough audience to continue, and yet, apparently have a problem with telling us to our faces #saveStargate

• 
  Calla 💛💙 & 🖤🤍💚🍉 (@Survive_thriver) reported 26 minutes ago

  @PrimeVideo Omg this looks so good!!!! I loved her in broken on CandyJar!

• 
  Kaithi (@jiobasha) reported 32 minutes ago

  It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

• 
  susan rutherford (@srutherfordx) reported 40 minutes ago

  @PrimeVideo @hayu please tell me WHY episode 3 of the summer house reunion is not available ??!!! .. pleaseeeeeee fix this and make it available 🙏🙏

• 
  _doesnotcompute (@_doesnotcompute) reported 41 minutes ago

  @PrimeVideo Yes, there's a problem. You cancelled #Stargate because it would've appealled to fans

• 
  ☠JonJekyll (@FloridaMan_USA) reported 44 minutes ago

  @PrimeVideo I’m sure you used a Visa card to pay for it, pretty simple fix actually

• 
  Terry Jones 🇻🇦🇺🇸 (@NoOnePortant) reported 48 minutes ago

  @sportsontvguy @PrimeVideo needs to fix it. I always watch nascar races after the event ends. It’s nearly impossible to do that on prime.

• 
  _doesnotcompute (@_doesnotcompute) reported 48 minutes ago

  @PrimeVideo What's broken is your business model. Stop destroying classic franchises by trying to appeal to younger audiences, and bring back Martin Gero's #Stargate!!

• 
  Dr Hope (@GSVYouRang) reported 48 minutes ago

  @Jack2LOneill @PrimeVideo No need to cast shade on others work.

• 
  Justin Krux Jacobs (@KruxJacobs) reported 49 minutes ago

  @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

• 
  🚽Hᐰggistrᐰiner (stinkysock)LowIQ🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alexcochrane66) reported 51 minutes ago

  @SGOffworld @AmazonMGMStudio @PrimeVideo Greenlight it. Aiming SG1 to a younger audience won't work.

• 
  Star Diamond Arch (@arch_diamond) reported 52 minutes ago

  @PrimeVideo Now there is a problem

• 
  Critical Analytical Shiv (@CriticsAnalysis) reported 52 minutes ago

  What a bad film thay have made 'Masters of the universe' Very disappointed feeling and wasting your time. It's poorly written, bad acting, worst direction, bad Graphics work. Entire film is cringe. @AmazonMGMStudio @PrimeVideo #HeMan #Mastersoftheuniverse

• 
  William-Dunhan (@BRDJR) reported 56 minutes ago

  @PrimeVideo @AmazonMGMStudio This really didn't go the way you were hoping did it? Well good news: there is a way to fix it even still. #SaveStargate by reversing course and let the show go on as it was going to be. You'll make money, the fans will be happy & we'll forgive

• 
  LeafsAdge (@adge_16) reported 57 minutes ago

  @PrimeVideo Looks terrible, you can feature this slop but cancel Stargate? Pathetic

• 
  Yo Guy (@YoGuyYoChief) reported 1 hour ago

  @Erik_The_Meh @PrimeVideo They were more fake Boston accents than NYC. Terrible!

• 
  Sammy D. (@melyandsam) reported 1 hour ago

  @PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.