Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/23/2026 01:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSmyrna Buffering
United StatesElk Grove Buffering
United StatesMadison Crashing
MexicoMonterrey Buffering
United StatesManning Buffering
FranceColombes Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • eMjAy_023 Marisa (@eMjAy_023) reported

    @PrimeVideo should refund me for the year for being forced to watch this god awful game @NFL

  • CAAARRLL89 Nicholas (@CAAARRLL89) reported

    @PrimeVideo I want a refund. This game is TERRIBLE

  • FantasyPff122 All Fantasy Football (@FantasyPff122) reported

    Can they please fire Nathaniel Hackett. So many terrible 1st down rushes. So many times for a sweet play action call or anything other then a inside run that loses yards. #football #PrimeVideo

  • mduggan91 Mitchell Duggan (@mduggan91) reported

    @FadeUsports @PrimeVideo This is the best worst game ever

  • tlandon22 klephus22 (@tlandon22) reported

    @NFLonPrime coverage sucks for the game glitchy freezing but yet the commercials never have a problem @NFL @PrimeVideo

  • jbrainard El Jefe DC (@jbrainard) reported

    @millman85 @NFL @PrimeVideo I'm a Lions fan, as you know, and this is by far one of the worst games I have ever seen.

  • Toecutter900 Jed (@Toecutter900) reported

    @PrimeVideo the picture quality of the game is horrible. The sound is even worse. Also, when I turn it on and the press start from the beginning, it jumps to live and ruins it for me because I see the score. I will not watch this and I love watching football

  • ipokethewoke Your Dose of Reality (@ipokethewoke) reported

    @PrimeVideo congrats on showing the worst @NFL game of the year tonight.

  • Voguegarcon1 kidKriptic (@Voguegarcon1) reported

    Amazon pays $78 million a game to broadcast TNF and the quality is worse than my Instagram story I made walking down a loud street. Fix it @PrimeVideo

  • JordanNewman357 Jordan Newman (@JordanNewman357) reported

    @Paslongfeu @PrimeVideo Oh my god, I'm so sorry, lmao! It's just so many people GENUINELY think this ****, it's hard to tell if people are joking, haha. I have no idea how people think this show is a "masterpiece". It's so ******* awful.

  • GrantWillour Grant Willour (@GrantWillour) reported

    If I wanted to watch bad football I’d watch college football what is this? Fix ya script @NFL @PrimeVideo

  • Edmundo18371581 Edmundo Chavez (@Edmundo18371581) reported

    @EmmanuelAcho Literally just got @PrimeVideo today! Awful!

  • Theredbeacon Jim-naSTIX (@Theredbeacon) reported

    @steff00777 @PrimeVideo Not a problem on @CBS!

  • ShaneKerchen Shane Kerchen (@ShaneKerchen) reported

    So @FDSportsbook gives out Bad Beat refunds. Do @PrimeVideo and @NFLonPrime give out God-awful Game refunds?

  • SportsTruth12 SportsTruth (@SportsTruth12) reported

    @amazon @PrimeVideo Did you get the worst games for TNF just to sell a million ice picks we would use to stab our eyes while watching?

  • Voguegarcon1 kidKriptic (@Voguegarcon1) reported

    @NFL Never excited to watch a low quality broadcast on @PrimeVideo

  • FanFootball47 John Becker (@FanFootball47) reported

    @PrimeVideo #TNF Worst game ever. #FantasyFootball

  • jshub112 John S (@jshub112) reported

    @PrimeVideo @Broncos @NFLonPrime Worst picture quality from any streaming company. You have nerve for charging to watch this.

  • Jolly_Jokester Jolly Jokester (@Jolly_Jokester) reported

    @klb0427 @PrimeVideo Dude, I’m on a Fire TV. I’ve tried everything. They have a problem solving checklist. I did that too. It really makes no sense.

  • FadeUsports Fade U (@FadeUsports) reported

    Is this a contender for worst Thursday Night game of all time? Thanks @PrimeVideo 🤡 #TNFonPrime

  • pias4life EA (@pias4life) reported

    TNF Prime feed is once again almost unwatchable. #PrimeVideo bad enough these teams are terrible.

  • tjhowes87 Tyler Howes (@tjhowes87) reported

    This is the worst game I’ve ever seen. These teams suck! @NFL @PrimeVideo

  • evenstephen11 evenstephen (@evenstephen11) reported

    @PrimeVideo @Broncos @NFLonPrime worst football game ever, whats the record number of punts in a game alexa?

  • FreeBlackMan FreeBlackMan (@FreeBlackMan) reported

    @PrimeVideo, hold some of the #TNF stats and graphics on the app. The stream is awful. I don't want to watch on TV now.

  • VBDaddy2001 Doug Gardner (@VBDaddy2001) reported

    Count me as a +1 for crappy picture quality from #ThursdayNightFootball from @PrimeVideo

  • bradyplswin Brady SZN (@bradyplswin) reported

    @PrimeVideo @NFLonPrime @Broncos Worst game ever

  • klb0427 Kyle laine brouillette (@klb0427) reported

    @Jolly_Jokester @PrimeVideo If you have fire stick it's the ram either factory reset or kill background running apps I was having same problem I finally fixed it.

  • Moody82001528 Moody (@Moody82001528) reported

    @NFLonPrime @PrimeVideo @DavidBowieReal Worst game ever.

  • NapjemiJr Napjemi2k (@NapjemiJr) reported

    Another awful NFL game… #Primevideo #NFL

  • jakermonaghan Jake Monaghan (@jakermonaghan) reported

    The stream quality from @PrimeVideo is worse than the illegal streams I’ve heard about. It’s absurd.