Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (32%)
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Buffering (24%)
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Crashing (22%)
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Sign in (18%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yuma |
Crashing | |
| Mayodan |
Playback Issues | |
| Cincinnati |
Sign in | |
| San Diego |
Sign in | |
| Albany |
Buffering | |
 Sheffield |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Rob!
(@RobElCapitan) reported
@MrJamesMay @PrimeVideo Dude that crash was brutal!
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RW
(@RobbWuddog) reported
Hey @PrimeVideo on my phone I am able to omit movies and shows in my search that require payment. But in my TiVo app on my TV that function isn’t available. Sooo, how about u guys fix that real quick so I can use ur app without the frustration of picking movies I have to pay for.
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Kyle M
(@215Kym) reported
@paulaspastime @PrimeVideo Did amazon support help you? I changed the language to Spanish and use subtitles because that was bothering me also.
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anTeebullpup🏈
(@jsHere4football) reported
@hoodyz_w @PrimeVideo @AppleTV Oh that sucks! I didn't have any issues with Prime. In fact more often than any other platform I have broadcast issues with DTV
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Léa Elisa
(@leaelisa) reported
@PrimeVideo app not working in AppleTV
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Rainbow B
(@rainbowsrad) reported
Is anyone else's @PrimeVideo down? It opens fine, but clicking on any title produces a screen that says there's a problem. Laaaaaame.
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Venus Kuiya
(@wristf00l) reported
@om @PrimeVideo Maybe log out and log in. Should work.
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Isabella
(@LittleCrabbb) reported
@MrJamesMay @PrimeVideo Scary crash. But James May is invincible 💪🏼
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Tim
(@Tim41631827) reported
@LOTRonPrime @PrimeVideo I tried, but it's a terrible show. Hire writers with experience next time.
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FawdFire
(@FawdFire) reported
@PrimeVideo is this app in maintenance? I'm trying to watch episode 4 of TROP and it keeps freezing. Also, I have a freaking narrator that I can't figure out for the life of me, how to turn off! Help!!!!!!!
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Donald *****
(@GOOCH1701) reported
@AaronWorthing @PrimeVideo I bought a TV with Alexa literally loaded on the TV and I can't get PrimeMusic to work.
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ronald godfrey
(@ronaldgodfrey5) reported
@PrimeVideo With a crap LOTR adaptation and one of the worst NFL broadcast since Joe buck and Dennis miller, you guys are on a massive L streak!! I’ve also cancelled prime for paramount until you get your crap together.
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Diamond Pearl
(@MsDiamondPearl) reported
The lighting is awful, the costumes are cheap looking, the sets are cardboard like and the script is abysmal… dear god @PrimeVideo what have you created? #RingsOfPowerOnPrime
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NITISH KUMAR
(@NITISH1265) reported
@WhatsApp @PrimeVideo My account so whatsapp was banned my account . My humble request to you WhatsApp please, unbanned my whatsapp it's my official whatsapp number so are unable to contact me it's huge problem for me. I hope you will understand My whatsapp number +918405838238
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Craig Soto
(@craigersoto) reported
@PatMcAfeeShow I was curious, so I switched over to my phone, using wifi, and watching a side by side comparison. I had no issues with streaming it on my phone, but it was choppy on my computer. I didn't test out how it would look on my tv. I'll try it next time. @PrimeVideo
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sonny gosai
(@sonnygosai) reported
Anyone got issues with amazon prime and trying to watch @LOTRonPrime @PrimeVideo says latest episode not available.
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(((Aaron Walker)))
(@AaronWorthing) reported
@GOOCH1701 @PrimeVideo I didn’t have trouble with their music, back when I had the service. And to be fair the game streaming is excellent But the prime app is frequently the worst app. It’s amazing
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Iceman
(@kennerley2812) reported
from
Pontrhydyfen, Wales
@MrJamesMay @PrimeVideo Bloody hell @MrJamesMay that was a proper crash😳 glad you was ok🚗
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Ryan DeFeo 🇺🇸
(@Corona3743) reported
@MrJamesMay @PrimeVideo Was the ice crash real?
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The Real Jay Ashworth
(@_Baylink) reported
Note to @GameCreekVideo, Amazon @PrimeVideo, @GrassValleyLive and all the other relevant folks: there are *lots* of TV people out here who will never ever ever get to work in a $25M sports truck, and the longer those behind-the-scenes glamour videos are, the happier we'll be. :-)
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🇺🇦 Vincent Hyper-sceptique 🇺🇦
(@darkironLyon) reported
@MrJamesMay @PrimeVideo I hope you have no painful memories of this crash.
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brandon m
(@brandonmehring3) reported
The quality of streaming of the Thursday’s Night football on @PrimeVideo was TERRIBLE. The richest company in the world can’t steam correctly, really? Shame
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Welp …
(@WelpDotDotDot) reported
I love how the keyboard on AMAZON Fire TV remote control app doesn’t work in the AMAZON Prime Video search … come on @PrimeVideo get it together!
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Dr. Steven Davis
(@TheRealDrDavis) reported
@_mrkschultz @PrimeVideo @YouTubeTV I had a similar problem but changed browsers and saw an improvement.
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Jesus Raul Ruiz
(@Gbiscuit305) reported
@MrJamesMay @PrimeVideo That crash was insane! Poor Evo
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Hoodyz
(@hoodyz_w) reported
from
Northampton, Pennsylvania
@jsHere4football @PrimeVideo @AppleTV Oh I have it, plus a mesh system. I stream every night with zero issues. Now, as soon as they insist on sports, THEY suck...🤷
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Dave Shepperton
(@DShepperton) reported
@MrJamesMay @PrimeVideo Jesus, James. That crash was scary.
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NITISH KUMAR
(@NITISH1265) reported
@WhatsApp @PrimeVideo @Giannis_An34 My account so whatsapp was banned my account . My humble request to you WhatsApp please, unbanned my whatsapp it's my official whatsapp number so are unable to contact me it's huge problem for me. I hope you will understand My whatsapp number +918405838238
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Brock
(@Brockiu2017dal) reported
@ByHeatherLloyd @NFL @PrimeVideo My biggest issue was the picture would pause but you could still hear Al Michaels calling the play. It would be behind by a few seconds once it appeared.
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eduardonavarro44
(@eduardo56394691) reported
@25shadesofblack @LOTRonPrime @PrimeVideo Yeah it’s “good” or an average great looking show. But bro this ain’t what Tolkien wrote, like barely 15 minutes of 4 hours are barely true to his work. It’s shameful that it has “lord of the rings” in it, that’s it. By itself it’s not terrible