Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Playback Issues | |
 Gustavo Adolfo Madero |
Crashing | |
 Phoenix |
Video Quality | |
| Tallahassee |
Sign in | |
| Plymouth |
Buffering | |
| Atlanta |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
IllegallySighted
(@BGFH79) reported
For the past couple weeks, every time I try and watch a TV series in the @PrimeVideo IOS app, it seems to play every episode twice. Is anyone else having this problem, and can someone please explain how to make this stop? It's really getting annoying...
-
prashant
(@prashan64164105) reported
@PrimeVideoIN @PrimeVideo @JeffBezos three days passed still I am not able to watch my prime video. Tweeted for help but no response at all. This is a behaviour that is absolutely uncalled for from a giant company.
-
harry defense attorney
(@suechlmt) reported
get up AND WORK!! @PrimeVideo
-
Abhishek Asthana
(@officialasthana) reported
Dear @Airtel_Presence Please help me renewing my hotstar and amazon prime subscription #AirtelThanks #hotstar #PrimeVideo
-
David
(@a_humdinger) reported
@PrimeVideo This was awful!!!
-
JD Vella
(@OneShotWinston) reported
@PrimeVideo can you fix the audio for " mr.brooks". Been messed up for weeks now. Hurry it up too. #figureitout
-
Brenda Factor
(@brendafactor2) reported
@PrimeVideo Why is Rambo still acting in terrible movies? Does he need the money? If only he could act.
-
joelle beckett
(@designergrrl) reported
@MakingtheCutTV @PrimeVideo Love the show BUT the way the do the judging is terrible. There is no drama and no organization. Cutting someone and then talking to more designers is weird.
-
Dane Mark
(@maroon_ranger) reported
I'm cancelling my @primevideo subscription - it's a total waste of money. Despite all the troubleshooting steps done, I never got to play a single video on my smart TV due to a persistent "HDMI cable error" - and there's not even any HDMI cable inserted!
-
Ozzy’s Mom
(@Ozzysmom2018) reported
@PrimeVideo Sad to say, it was terrible
-
Elias MisterSpyder Gould
(@themisterspyder) reported
@jackorgo @PrimeVideo Not terrible grammar, no. Are you saying I have never watchED a movie before? No, I just don't like horribly written ones.
-
ToTheMoon
(@ss200278) reported
@PrimeVideo One of the worst movie of 2022
-
Michael (no not that one)
(@Not_ThatMichael) reported
Hey @amazon @PrimeVideo : I’m literally never going to get up from my couch to rent a movie on my computer so I can watch it on my TV. Literally ******* never. Fix your damn apps.
-
Tony Gunn
(@TonyGunn2021) reported
@LOTRonPrime @PrimeVideo Looks awful
-
Yolanda Dixon
(@yodixon) reported
@PrimeVideo I have not been able to access my account since May. It is so sad to say that I have had the worst customer service ever from your company. I have 4 firesticks and can't deregister them to add them to my new account. I have a gift card that I can't use either.
-
Yodsanan
(@_Yodsanan) reported
@bpgmultisports @PrimeVideo @ONEChampionship What are you talking about? DJ didn't have to work his way up. He had an exhibition against Rodtang and got the rematch.
-
BridgestoneRB1
(@BridgestoneRb1) reported
@PrimeVideo Terrible movie, don't waste your time.....
-
Varun Sharma
(@Creativexblogs) reported
@AmazonHelp Thanks for the quick response ma'am, but i tried all those steps even i rebooted my device twice but issue is not resolved yet. Is this a server issue or some bug in recent update plz fix this soon.& once again thanks @PrimeVideo for bringing us such legendary content.
-
Yolanda Dixon
(@yodixon) reported
@PrimeVideo Accessing an account should be a simple fix from customer service but it has been an absolute nightmare. I have been very patient but AMAZON you have been simply AWFUL in the area of CUSTOMER SERVICE or should I say NO SERVICE.
-
Andrew Thomas: Earth 86
(@AT_earth_86) reported
from
Ypsilanti Mobile Home Village, Michigan
@PrimeVideo Not the best movie I've ever seen if I'm honest, but far from the worst! It retreads alot of common superhero movie tropes and the twist was pretty easy to spot early on...but still a pretty enjoyable experience and I love Stallone's performance so overall...not too bad!
-
dalascby
(@dalascby) reported
@PrimeVideo @ONEChampionship One Championship on @PrimeVideo is the best thing to happen to martial arts in a while. One issue though, you cut the broadcast too soon. I was a little behind because I had to pause it for a while then in the middle of the final round the feed cut out saying “Event has ended”.
-
Daniel Hanson
(@ryan_hanson) reported
The problem, w you remove yourself from social media, is that your criticisms & opinions are no longer quantified in data collection schemes. Presumably that matters. One would think a woke @PrimeVideo couldn’t mess up #WoT but it should be cancelled. RIP Robert Jordan
-
Shobhik Chakraborty
(@ShobhikChakrabo) reported
@PrimeVideo there is some issue with your annual payment and prime videos. I don't know the next steps.
-
Ofori HIGHES➕🇬🇭🇬🇧
(@ofori_highest) reported
@PrimeVideo I need help
-
MORE MIDRANGE
(@RomanoMarko) reported
More than a little ironic that the ads on @PrimeVideo for @MadMen_AMC are some of the worst and most feeble ads that I have ever seen. Not to mention the frequency. Who the hell did you hire? Not Sterling Cooper et al.
-
David32Bit
(@DavidBaril) reported
@PrimeVideo Why is AMC+ content low quality? BCS had horrendous aliasing throughout. Unacceptable.
-
tcherryx.eth
(@tcherryx) reported
Like seriously. @DisneyPlus is in a branding crisis and becoming cluttered. Every service doesn’t have to have everything. Individual services can also be used as content filters. I mean @Verizon pays for my bundle… so whatever. Don’t become @PrimeVideo … unusable
-
BITCOIN LIFE
(@Kunachyy) reported
@PrimeVideo has to have the absolute WORST platform to watch anything. Worst in the entire world. Complete trash. RIP. @netflix > @PrimeVideo
-
Tyler Cates
(@TylerCates14) reported
I really enjoyed #Samaritan on #Amazon @PrimeVideo A different spin on the superhero genre ( and that’s a good thing with the recent crop). Stallone doesn’t get nearly enough credit for his work
-
The one who sniffs goblins
(@GoblinSniffer) reported
@PrimeVideo The #RingsOfPower Thanks to the leak no one has to pay to watch this trash fire. Save yourself the time and watch something else. This has to be THE biggest/worst flop.