Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/11/2025 19:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesZephyrhills Buffering
United StatesNorman Sign in
United StatesBrunswick Crashing
BelgiumAntwerpen Sign in
NetherlandsAmsterdam Playback Issues
SwedenLidköping Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MarthagotdatWAP Martha Washington (@MarthagotdatWAP) reported

    @mcveteran1950 @RationaleFan @PrimeVideo I stood up for myself to some punk with a foul mouth who had no ******* clue what he was talking about. If you have a problem with it, go ******** away because YOU are the problem.

  • ssgjeff7 Jeff King (@ssgjeff7) reported

    @PrimeVideo It was awful

  • LoveMeH52478608 LoveMeHarder (@LoveMeH52478608) reported

    Dear @PrimeVideo, When I turn on my fire stick, I want my apps to be the first thing I see. Stop fixing **** that isn’t broken. With love, LMH

  • mcveteran1950 Rotten Potato (@mcveteran1950) reported

    @MarthagotdatWAP @PrimeVideo Why not give 1% the freedom to spend their hard earned money however they wish. No karen, jeff bezos cant end world hunger or global warming with his current net worth. Go research about current tax laws and world issues before you tweet anything, uneducated just makes you cringe

  • kim_ralls Kim Ralls (@kim_ralls) reported

    Anybody else noticed that @PrimeVideo’s visual quality has taken a nosedive in the last couple of days?

  • trashcaptainn Rachel⭐ (@trashcaptainn) reported

    I get an error message every time I try to watch Harry Potter on @PrimeVideo. y’all are really doing my so *****, you KNOW I only watch this **** when I’m already emotionally unstable. Disrespectful honestly

  • TrevorTedford18 Trevor Tedford (@TrevorTedford18) reported

    @natalieevamarie @paradisecitytv @PrimeVideo Did you get to work with Cameron Boyce ?

  • MasterTainment MT (@MasterTainment) reported

    @moore_9318 @PrimeVideo The worst case scenario.

  • Vivian_Hocking Viv Hocking (@Vivian_Hocking) reported

    Hey @PrimeVideo, the episodes for Andromeda on your system are incorrectly indexed and the wrong content plays when you try to start an episode. Your chat support tried to tell me it's something wrong with my machine but, spoilers, it's a problem on your end.

  • RoxiiHFoxii Roxii Hart Foxii (@RoxiiHFoxii) reported

    @PrimeVideo @AmazonHelp can you fix the described audio on #AppleTV4K ? Please feel free to message me if you need a described description of what is going on. Thank you.

  • marcokitty3303 Marco Le Kitty (@marcokitty3303) reported

    @Syed65085552 @PrimeVideo i mean, as long as they learn how to care for said dad *** and handle the load, I say it aint no problem

  • Fleepermon Oh Fleep This Biz (@Fleepermon) reported

    @PrimeVideo The animation is terrible

  • FrederickBolly JB (@FrederickBolly) reported

    Yo @PrimeVideo there's an error with my account and its telling me to contact customer services with an error code.

  • Danaefilla1980 Dina SaveMacgyver (@Danaefilla1980) reported

    @WritesMom @JoyofFroy @karinch84 Lucky you 😭 I have primeVideo but just MacGyver, Hanna, X-men and Broken Heart and Also Monster 😭😭 #SaveMacGyver

  • mcveteran1950 Rotten Potato (@mcveteran1950) reported

    @MarthagotdatWAP @RationaleFan @PrimeVideo This shows a problem in society where the most outspoken are the uneducated who have nothing to do with the issue at hand. You demonizing the other side only creates a greater divide. And it's just outrageous at how out of touch of reality and ignorant you are.

  • jonolson Jon Olson 💉 💉⏳ (@jonolson) reported

    @MississippiBren @PrimeVideo Nope, and the issue seems to go away if I downgrade the Prime Video app to the one that came with my TV. Their latest bits for Android TV just seem to have some serious issues (or maybe it's just on my TV).

  • Beaugie89 StormX to Midnight (@Beaugie89) reported

    @lidlwn @JackRyan8digits @PrimeVideo Yeah usually they go the other way with it and everyone knows governments would be pissed off at superheros for some stupid reason lol. Collateral damage I suppose and insurance issues

  • CensoredMigrant Daniel Kuettel (@CensoredMigrant) reported

    @MarthagotdatWAP @RationaleFan @PrimeVideo The problem is that the US has this system of double-taxing unrepresented non-residents, which causes many US residents to become unfairly hostile towards US diaspora with its views on "renunciations" and "paying taxes"

  • eltatadelnorte JMS (@eltatadelnorte) reported

    @aprm718 @jdhernandez787 @PrimeVideo Ridiculous, it is an awful movie where often you do not know who us friend and who is foe. Nonsensical plot

  • MarthagotdatWAP Martha Washington (@MarthagotdatWAP) reported

    @mcveteran1950 @RationaleFan @PrimeVideo And I have not demonized the other side, what the actual **** dude. That dude came for me rude as **** saying I’m lazy sack of **** and I should go work elsewhere if I don’t like it and when he is ONE DAY a billionaire I won’t be living off his taxes. —& you think I’m demonizing?

  • Nicolethecrack1 Nicolethecrackhead (@Nicolethecrack1) reported

    @MarthagotdatWAP @PrimeVideo Do you work at amazon?

  • sn_elle sn.Elle🐌 (@sn_elle) reported

    @FaatiTheStreet @PrimeVideo @InvincibleHQ I don't think I've ever been so excited to read someone's deep dive before, omg I have some work to finish before I take time to read this thread & give it the appreciation it deserves, but I just wanted to let you know that I actually squeaked in excitement when you doing this!

  • realbenlowe Cobble Hillbilly Elegy (@realbenlowe) reported

    @djakoro @kristintothemax @PrimeVideo Straight, cis, white men are massively overrepresented in the landscape of superheroes. If we’re striving to tell new stories from new perspectives, simply making a hero a dude but pudgy doesn’t really help get us there.

  • Reeceshaw14 Reece (@Reeceshaw14) reported

    @marcokitty3303 @Syed65085552 @PrimeVideo Long run when you die at 65 i rate it'll be a problem

  • TravlingSnowman Vaccinated TravelingSnowman (@TravlingSnowman) reported

    @PrimeVideo Yep. 🤬 for sure because the movie is terrible. Ruined a great book.

  • 1vce1Kthoughts Reen (@1vce1Kthoughts) reported

    @PrimeVideo You have the wrong actor of Jamaican parentage listed on #AmericanSkin cast and crew.🙄 @ShanePaulMcGhie is one of the leads not Allius Barnes. Proud of both, but please get it right. Shane put in the dramatic work on this one.

  • ideepakkr5 Deepak kumar (@ideepakkr5) reported

    @OnePlus_IN @OnePlus_Support after updating my oneplus7t to OxygenOS 11 stable, I'm unable to stream @PrimeVideo in HD or FullHD. Pls check this🙏🙏already tried by uninstalling prime video app.. Same issue

  • Geechee4Kamala I 💘 Ms. Ruby's Baby Boy! (@Geechee4Kamala) reported

    @PrimeVideo locked me out of my accounts and I am having a hard time getting my devices to work.

  • Tanya_agrawal10 Tanya Agrawal (@Tanya_agrawal10) reported

    The worst thing I have ever seen in my life is #LOLHasseTohPhasse on @PrimeVideo .

  • lechuza_x Lechuza (@lechuza_x) reported

    @Vexedsoul1 @PrimeVideo We did, but just about everywhere they went, they ruined the competitiveness and quality of the companies they touched.