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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Buffering (29%)
  • 29% Playback Issues (29%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Liverpool Playback Issues 23 hours ago
Paris Crashing 1 day ago
Washington Playback Issues 3 days ago
Cergy Sign in 5 days ago
Palaiseau Crashing 5 days ago
Pessac Crashing 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • __47sd
    SD (@__47sd) reported

    @PrimeVideo your UFC replay is ******* awful, cuts off at the start of round 4. What a ******* **** show

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • trinitysierra01
    tvwithtrinity (@trinitysierra01) reported

    Yes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault

  • sraj56501
    Saurabh Raj (@sraj56501) reported

    @PrimeVideo Please release all the episode of "See You At Work Tomorrow"

  • MySummerLair
    My Summer Lair (@MySummerLair) reported

    If you care: #ProjectHailMary streams on @PrimeVideo on July 3rd. Terrible marketing since July 2nd is National UFO Day. It's Ryan Gosling so I ain't expecting quality. I'll give it 10 minutes or so. And that's mostly for the genre. #SetTheVCR

  • BeskarOnFridays
    On Fridays We Wear Beskar (@BeskarOnFridays) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo You may be unaware, but as half the world celebrates independence from your country, we don't usually work those days.

  • SteveDean61
    Steve Dean (@SteveDean61) reported

    Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

  • mikemanzari
    Mikemanzari (@mikemanzari) reported

    @PrimeVideo fix the audio for the @Yankees game it’s extremely delayed billion dollar company streaming a delayed game and yall don’t notice this or fix it what are we doing ?

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @PrimeVideo @AmazonMGMStudio skipped to plan f. We, Stargate fans from around the world, are trying to help them use plan S- #SaveStargate.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • DevineHQ
    GamingHQ (@DevineHQ) reported

    @amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.

  • byunnbaek06
    rania ☽̶☾ ²⁷ (@byunnbaek06) reported

    YOUTUBE famplan 1 bulan : 10.000 indplan 1 bulan : 15.000 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU CANVA NETFLIX PRIMEVIDEO NETFLIX SPOTIFY DISNEY #zonauang #zonajajan #zonabu

  • hetch75
    Chillin in the Basement (@hetch75) reported

    So Twitter finally decided to work properly. How nice. Also, @AmazonMGMStudio @PrimeVideo #SaveStargate

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo Brain freeze? Is that what cause the decision to cancel Stargate. Cos you can fix that just by reinstating it #SaveStargate

  • LegacyofFrank
    Frank H (@LegacyofFrank) reported

    @RealBrittHughes @netflix Not the only one platform with the same problem. Hello @PrimeVideo

  • Joh739
    Johan Benschop 🇳🇱 (@Joh739) reported

    @AmazonMGMStudio Betrayal of the fanbase is definitely a quality of @PrimeVideo and @AmazonMGMStudio #SaveStargate

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • Scott94920
    Scott D (@Scott94920) reported

    @PrimeVideo Not playing movies what's problem

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo not working for me on gbe stand alone app. You don’t have a subscription… ******** i don’t

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • CowboysLive2023
    CowboysForever (@CowboysLive2023) reported

    @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • Rajendra111954
    Rajendra Shah (@Rajendra111954) reported

    @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • JeffreyMartz
    Jeff Martz (@JeffreyMartz) reported

    @NASCAR @PoconoRaceway @PrimeVideo The coverage on PV is just out right terrible and it's not worth watching and I rather watch Fox because the announcer are bad but Harvick and Boyer are terrible also because all the talk about is Ford cars so I am done watching NASCAR anytime after all these blank years

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?