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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Denver Buffering 4 hours ago
Sweetwater Playback Issues 14 hours ago
Hoddesdon Crashing 15 hours ago
Austin Playback Issues 16 hours ago
Lucknow Crashing 1 day ago
Grande Prairie Buffering 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_R757
    Mike Rutkowski (@Mike_R757) reported

    @Bgordo92 @NASCAR @PrimeVideo No issues on my end. Could be your internet, no shade.

  • dennyhater11
    DENNYHATER11 (@dennyhater11) reported

    @Bgordo92 @NASCAR @PrimeVideo Never had an issue all night, maybe you should be bitching at spectrum or Verizon or whoever your internet is through

  • P1Crunan
    cody (@P1Crunan) reported

    @familybaptisttn @NASCAR @PrimeVideo Might be your provider. I haven’t had a single issue

  • EhJay33
    EhJay (@EhJay33) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud

  • Mattdormayne
    Mattdormayne (@Mattdormayne) reported

    @Bgordo92 @NASCAR @PrimeVideo Het off that wal mart WiFi. I had no issues

  • Astro_Nick3
    Nick (@Astro_Nick3) reported

    @Bgordo92 @NASCAR @PrimeVideo You know that’s on your end. I haven’t had one issue and the comments agree

  • JeffGorvetteWeb
    Jeff Gorvette Fan (@JeffGorvetteWeb) reported

    @familybaptisttn @NASCAR @PrimeVideo People discovering they have terrible internet in real time has been an interesting theme tonight

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @Bgordo92 @NASCAR @PrimeVideo I had absolutely no problem must of been your internet connection and there is no need to record they archive all the races for you and keep them for months.

  • Thief_GBs
    Sawyer Baltimore (@Thief_GBs) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve had not one problem all night, sounds like a you problem.

  • DK_Racing_
    Double Klutch Racing 🇵🇸 (@DK_Racing_) reported

    Hey @NASCAR it’d be awesome if we fans who have to work on Sundays were able to watch the race after we get off!! But no, you decided the worlds worst streaming service @PrimeVideo should get the races during this time. Prime, fix your ****** *** UI and controls for videos.

  • kfal616
    Kendall (@kfal616) reported

    @familybaptisttn @NASCAR @PrimeVideo I havent had a single issue. Might be your internet.

  • NobleDuke67
    Dale Duke (@NobleDuke67) reported

    @Bgordo92 @NASCAR @PrimeVideo Worked fine for me. You're the only one on x that I've seen have issues. I even ran two different streams in two different rooms

  • SportsGuru87
    Sean Bergquist (@SportsGuru87) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like an internet issue because I watched it from 5pm til the Suarez interview with zero issues!

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir

  • Paragon_MKE
    Michael England (@Paragon_MKE) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like you got ****** Internet. Better picture quality than Fox has had all season

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • cemshid
    Ozan (@cemshid) reported

    Dear @PrimeVideo, not having a black & white logo animation at the start of Spiderman-Noir (bw version) is not acceptable. please fix. thank you.

  • Fastaction999
    KCP Fast (@Fastaction999) reported

    @familybaptisttn @NASCAR @PrimeVideo No issues here, prime has better commentary, better visuals, and way better audio

  • msplatinum78
    Melissa Seekins (@msplatinum78) reported

    @Bgordo92 @NASCAR @PrimeVideo We didn’t have any issues. Was in your internet connection maybe?

  • IV_sharpe
    Richard Sharpe IV (@IV_sharpe) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue

  • Shannon_Breezy1
    Shannon Breezy (@Shannon_Breezy1) reported

    @Bgordo92 @NASCAR @PrimeVideo I watched the whole thing and never had an issue. Maybe your internet provider.

  • Bizzar3cmd
    Bizzar (@Bizzar3cmd) reported

    @familybaptisttn @NASCAR @PrimeVideo No idea what you’re talking about with blurriness and unreadable graphics, but this 10x better than fix and always has been

  • Bentley7652
    Brad S (@Bentley7652) reported

    @DocPunchESPN I think you need to consult @its_jpunch to work the hopefully get the bugs out! I also hear @PrimeVideo has also helped some customers through some speed bumps. I also believe they will re-air the broadcast on the NASCAR FAST Streaming channel so you could watch it in the next day or so. Sorry you missed it, Doc. It was FANTASTIC.

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no issues

  • JaymoACP
    Jaymo (@JaymoACP) reported

    @familybaptisttn @NASCAR @PrimeVideo I’m watching on mobile with no WiFi at work. Perfect quality. I love prime racing. Gives us people under 85 who don’t have a cable box a chance to watch a race.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • 3ricwalls99
    Eric Walls (@3ricwalls99) reported

    @Bgordo92 @NASCAR @PrimeVideo You need to check your internet. I had no problem since the drop of the green flag. I love primes coverage. I wish they would do it all year.

  • branahn
    B. (@branahn) reported

    @PrimeVideo Terrible final season.

  • JoeGarn89771050
    Joe Garner (@JoeGarn89771050) reported

    @familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be on your side

  • MichaelEsbjorn
    The Bear (@MichaelEsbjorn) reported

    @Bgordo92 @NASCAR @PrimeVideo Never lost any of the stream at all and was able to pause, rewind, and fast forward back to wherever I wanted without any issues. Look in the mirror. Sounds more like a you problem. Maybe pony up for better internet or equipment.