Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glen Allen |
Crashing | |
| Milwaukee |
Crashing | |
| Katy |
Buffering | |
| Coram |
Sign in | |
| Bel Air |
Crashing | |
| Durham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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IG: Tebogo Sebogodi nee Enele
(@Tebogo_GontsePS) reported
@disneyplusza @disneyplus your app is not working and we are on 4G. My Netflix and Primevideo and my YouTube is working perfectly fine. It is buffering. I have subscribed already , so now what do we do?
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Dommy Boy
(@drapplebeans) reported
@PrimeVideo @OuterRangePrime Worst show I’ve ever seen. Hilariously terrible and 100% ******
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Katie Lester 🧛
(@itsKatieJLester) reported
@PrimeVideo Was actually say because it looks like one of Gina's work..
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SPIDEY RING
(@SPIDEY_RING) reported
@PrimeVideo When this is downloaded via the Prime Video app Descriptive Audio is on by default even when it is set to Regular Audio. I have to switch it to Descriptive Audio then close it then switch back to Regular Audio. This is after every pause or restart. Must be a glitch.
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Prahlad K Hanumanthaiah/Bharatha Surachana Mandala
(@PrahladKH1) reported
@PrimeVideo Your link is not working. I am not able to access for hours. Please check & fix
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Aren 🇨🇦
(@Durmo2010) reported
@PrimeVideo Why Can I not watch the new Season of #KITH again? Any help @DaveSFoley ? We want more.
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joshmutiny #BLM
(@joshmutiny) reported
@lovedamitten @PrimeVideo Same. Simmons and Spacek were great, but it took too long to build, and left you with almost no answers or further information about the plot, and actually far more questions. Not an awful show, but if season 2 is that slow… OOF.
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Dreux Sawyer
(@dreuxsawyer) reported
Amazon has fallen from grace with @PrimeVideo customer service. “We have a known issue with VPN” but they can’t fix it. Hulu here we come! #UserExperience #customerexperience #streamingvideo
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Ariadna♥
(@ariadna_ok) reported
******* @PrimeVideo stop stealing my money. I don't want any of your employees emailing me without reading what the problem is. STOP CHARGING ME MONTHLY AND THEN SAYING I DON'T HAVE A MEMBERSHIP WITH YOU!
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Lee Howard
(@leehoward_art) reported
Anyone else who has #AmazonPrimeVideo have the problem where the screen repeatedly flashes & flickers when watching a movie? None of my other streaming services do this, it’s not a bad internet connection. @PrimeVideo @PrimeVideoCA
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all hail queen juju
(@gitaerodactyl) reported
@PrimeVideo @TheBoysTV can we get chace’s in high quality too please
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subhash mukherjee
(@subhashmukher18) reported
@amazonIN @PrimeVideoIN @PrimeVideo I purchased prime membership yesterday but i am unable to login. kindly look into the matter.
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ִֶharry’s house! | new layout
(@wolfcline) reported
@PrimeVideo @acklesdaiIy @TheBoysTV we need jensen’s polaroide in high quality plssss
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Bonginkosi "Cassper" Ngwenya
(@CassperNgwenya) reported
@PrimeVideo @amazon I have I problem with my account on Prime Video please help
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🏳️🌈 A Medium Sized Cat 🇺🇦
(@amithedrama_) reported
@jmw_224 @PrimeVideo I moaned at Amazon and got a refund - signed up to discovery+ directly and appears to be a lot better in terms of streaming quality/reliability, ease of finding matches live, replay availability etc
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Kanad Bandyopadhyay
(@BKanad) reported
@PrimeVideo I am not able to watch on my @SonyTV after doing a factory reset on the TV You are , of course perfectly watchable on my other Chinese televisions How can I right the situation ? How do I uninstall - pre installed ? So that I can reconfigure and log in ? Help
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IG: Tebogo Sebogodi nee Enele
(@Tebogo_GontsePS) reported
@disneyplus your app is not working and we are on 4G. My Netflix and Primevideo and my YouTube is working perfectly fine. It is buffering. I have subscribed already , so now what do we do?
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Jon Gomm
(@jongomm) reported
Music venues are struggling for audiences worldwide, and post-plague I'm not sure most kids know what a gig is or why they'd wanna go to one. It'd help if there were some on TV. There's endless stand-up comedy specials on @netflix, @PrimeVideo etc, but virtually no concerts.
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State of Missouri
(@MO_OFFlCIAL) reported
@samriegel @PrimeVideo help my wife doesn't love me on account of the fact i watched your show and now i can't pee anymore
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Hayu
(@hayu) reported
@SuperSimma @PrimeVideo So sorry about this. Our team are working with Prime to fix the delays for you ASAP.
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Josh
(@thadjosh) reported
@TiVo @PrimeVideo Why hasn't @TiVoSupport tweeted anything out in years, especially right now with an on going issue charging credit cards?
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Sweet Gemini
(@cmomom1117) reported
@PrimeVideo Let me tell you something Prime Video, cutting back on comedies OH, that makes a lot of sense, let's show these kids drama/killings/mind blowing issues and show them how to do it. Do you have kids? Do you let your kids watch all these shows instead of healthy comedies
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Christopher Rintoul
(@cdarintoul) reported
@KahlerRick @TheWheelOfTime @PrimeVideo You do know that an adaptation is not at all the same as the original source material, right? It is right there, an adaptation. An Amazon Prime ORIGINAL SERIES. Please enlighten us as to how this particular series could possibly work as a direct book to tv type series.
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PredictionMan
(@PredictionMan) reported
Cannot Access my PV Account and security notifications to my phone never arrive as before. Technical issues on your end? Stuck with a big Zero even my account is paid up on time. Cannot DM your Twit account. Back to Netflix. @PrimeVideo
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Dzeckko
(@dzeckko) reported
@PrimeVideo I have a Paramount+ subscription. It's still being debited from my account. But the channel disappears from my app when I sign in on television or android device? Thanks for the terrible communications Amazon.
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UR | Xyless 🔜 ComboBreaker
(@Xyless) reported
@PrimeVideo @hitRECordJoe @minkakelly Was the movie set in 2007? I'm pretty sure the movie released in 2009, since it was the last movie I saw in theaters before my worst breakup 😬
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Gaurav Garg
(@GauravG77866913) reported
The worst experience had with the authentication method of #PrimeVideo
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jackie burrows
(@jackieb5101) reported
My apps on my TV have suddenly started buffering/taking forever to start, Netflix, BBCIplayer, PrimeVideo, Disney+. Is there an issue with broadband in UB8 area
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Karen Sales
(@MsKarenSales) reported
@sarahemilnes Incidentally, @PrimeVideo is the absolute WORST when it comes to accessibility. There have been so many films I’ve been excited to watch then can’t as they’re not legally obliged/can’t be bothered to upload subtitles
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The Twilight Zone
(@TheNightGallery) reported
@Miss_Bitterblue @PrimeVideo So how do you watch it now? Maybe @AmazonHelp can address the video problem.