Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/08/2026 00:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Crashing
United StatesKansas City Playback Issues
United StatesManton Playback Issues
GermanyKöln Video Quality
United StatesSecaucus Sign in
United StatesEau Claire Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Irish_Okie_ John Paul🇮🇪🇺🇸🇺🇦✊🇺🇦 (@The_Irish_Okie_) reported

    @PrimeVideo Hi, can you plz help me. I pay monthly using my Visa card for Prime video in my parents home in Dublin, Irl. This month the 5.99euro was not taken. They have not lost service but i fear they will so can i arrange for you to take payment using my chosen payment method?

  • _elsksa ELSKSA (@_elsksa) reported

    Worth to mention that my @PrimeVideo streaming purchases are higher quality HD. And a player that is less frustrating (changing the volume via keyboard shortcut, does not show the player's timeline bar, which when it happens, spoils me the left duration).

  • PrincessRiccia Riccia M.S Kay Quinn (@PrincessRiccia) reported

    LOL canada is poopoo compared to Germany, Italy and Australia…first off, don’t play for charity haha people work harder it seems otherwise. Second, kicking out for not making people laugh is stupid if the contestants are actively participating #LOLCanada @PrimeVideo

  • joaniegailboyle Joanie gail boyle (@joaniegailboyle) reported

    @PrimeVideo A Touch of Class Sleeping with the Enemy The Awful Truth

  • DaveZ_uk Dave Z Photography (@DaveZ_uk) reported

    @PrimeVideo Back to the future Big trouble in little China

  • tlg_____ ✌︎ (@tlg_____) reported

    @AmazonHelp @PrimeVideo used to be my favourite streaming platform. I liked it more than Netflix, and I would gladly pay $9 a month for it. But after this, literally the worst customer service I’ve ever seen, and no solution I’ll never use it again. And I encourage y’all to check ur charges

  • UptownMoses Spliffani Amber Thiessen (@UptownMoses) reported

    @PrimeVideo this movie was sooo terrible 😭😭😭

  • Brenny99302259 Brenny (@Brenny99302259) reported

    @ChrisYoungMusic @ACMawards @PrimeVideo This is pertaining to the Year awards ceremony at ACMs.  Would someone who was nominated seven times such as Chris Young not getting award?  He was overlooked once again his hard work paid off but he didn't get an award this is not fair. Man worked hard and deserves award.

  • BobarianLMD FN Bob (@BobarianLMD) reported

    @mrblackout247 @PrimeVideo Those are all awful. Is this some kind of masochism thing?

  • DaveThackeray Thack (@DaveThackeray) reported

    Best thing about @PrimeVideo's Wolf Like Me is the casting of Isla Fisher as The Hairy One. Worst is overlooking Ron Burgundy as her leading man.

  • nsnusername SRE (@nsnusername) reported

    2 things about No Time To Die - (A) @PrimeVideo should really work on the fast forward feature. Does not move along as quickly as it should. (B) The folks behind Bond should sell their franchise over to Marvel(Feige) or at least seek consultation on how to run a product.

  • AbbeyScott16 Abbey Scott △̶ (@AbbeyScott16) reported

    @PrimeVideo @ThandiweNewton Fix your app! Trying to watch season 2 of #Upload and it says there is an error. Season 1 works though. Makes no sense & Yes! I restarted the fire stick!

  • HiDLine Heidi (@HiDLine) reported

    @vinegardog1 @farscape @PrimeVideo I felt their continuity was either great or just god awful. Your example was a great call back. As was the "only close the one time" scene.

  • Jessica88888889 Jessica (@Jessica88888889) reported

    @PrimeVideo Are you censure comments here or ppl on twiter are just broken?

  • He11a_Yella Hella_Yella (@He11a_Yella) reported

    @NSO4Lyfe @PrimeVideo Seek therapy for your mommy issues or go cry about it on your white girl's shoulder.

  • TommiesGuides Ryan Gearing (@TommiesGuides) reported

    So @disneyplus & @itvhub not working tonight, but @PrimeVideo ok... Hardly critical but maybe some DoS issues?

  • muntzer_thomas Thomas Müntzer (@muntzer_thomas) reported

    @PrimeVideo Real PSG streaming is not working a blank page is shown

  • iangoodwin55 Ian pg9 (@iangoodwin55) reported

    @rob4571 @PrimeVideo The quality of that picture is awful

  • NOLAgirl95 Nolagirl 🇺🇦 (@NOLAgirl95) reported

    @PrimeVideo The last two episodes were awful. Everyone yelled punch lines at each other and that was it. And what was that nonsense with the Lenny Bruce character? Did they fire the writers and directors from the first two seasons?

  • vangelaras1 βαγγελάρας (@vangelaras1) reported

    If you ask me @netflix and @PrimeVideo, your app should work as a remote when I am watching on the PC.

  • southsidesman Southsidesman (@southsidesman) reported

    @BryanMMatthews @PrimeVideo WORST!

  • Jaymeestweets Was it something I said? (@Jaymeestweets) reported

    @PrimeVideo We want to be entertained. Not told we’re bad people for not accepting a woke agenda making the experience terrible.

  • B_Stiltskin 💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎 (@B_Stiltskin) reported

    What’s the point for paying for a service and it’s not working! Do I really need @Netflix @PrimeVideo @hayu_uk anymore? Especially when “inflation” is rising prices. Luxury items are about to get dropped - rapidly!!

  • rlyfried main character (@rlyfried) reported

    @PrimeVideo you better fix this **** I'm very pregnant and very upset

  • RahulPa82814586 Rahul Pandey (@RahulPa82814586) reported

    @PrimeVideo i want to stop annually prime membership but quite option not available please help me .

  • Dk98Juju Doctor (@Dk98Juju) reported

    @PrimeVideo @PrimeVideoFR Hello, got an issue on the Android app while watching the expanse (S5 E7/8) While the language selected is English it does load the one with audio description Got to select with description then without to fix

  • tanmayjain23 tanmay jain (@tanmayjain23) reported

    Hi @Airtel_Presence I dont know how your customer care works , there is no option to connect to your representative. I have done a reacharge and cannot claim Amazon prime can you help me with that ? #airtel #PrimeVideo

  • poshn Poshn (@poshn) reported

    @PrimeVideo Boston Legal and I don’t appreciate paying for Prime and seeing commercials-can you fix that?

  • JoeBrooklynNY JoeBrooklyn (@JoeBrooklynNY) reported

    @PrimeVideo Big trouble in little China

  • Scalped7 Scalped (@Scalped7) reported

    @ailishsmom @PrimeVideo Worst movie of all time.