Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Crashing | |
| Vacaville |
Crashing | |
 Perth |
Crashing | |
| San Diego |
Buffering | |
| South Lyon |
Sign in | |
| St. Louis |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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💕💗I am Sophie, the sloth of joy 💗💕
(@idonteatturnips) reported
. @PrimeVideo @primevideouk @primevideonl Can you please respond to my query and if the issue is fixable? It's pretty shוtty you haven't responded to me yet, since I first asked in February.
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Loris Varambon
(@ColorLife69) reported
Hey @JeffBezos I’m truly frustrated that @AmazonFrance closed my account for no reason. I had a problem with a delivery and they say it’s my fault and my account need to be closed without any refund! Prime account since 10yr, 3/4 Alexa, @PrimeVideo subscribe, please help!! Thx 🙏
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#SAVEHAPPY 🦄 🎃
(@SaveHappyNow) reported
@Nelle529 @AnthonyDiPaola2 @PrimeVideo To cancel it on a cliffhanger was a crime & unforgiveable (as is any other show with the same fate). We're working hard on saving it because we're not allowing Happy to have a sad ending all alone, heart-broken, & devastated, & without closure. Happy deserves more! #SaveHappy
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JV | The Ancient, The Tired, The Canary Simp.
(@RedBlaqueGolden) reported
@TheHogandDice @PrimeVideo Exactly! I feel like one if the "issues" they'd claim is height. XD but like... idk. Make it work.
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Brian Wheeler
(@bkwheel) reported
@PrimeVideo So does your app not work on any Google TVs, or just the two I've bought? A TCL and a Sony Bravia. Abby ideas?
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Treacherous
(@OminousAlma) reported
@PrimeVideo @antonystarr @TheBoysTV Homelander has issues. Not because he's a psychopath but because of this drinking habits alone.
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Nelle911
(@Nelle529) reported
@AnthonyDiPaola2 @SaveHappyNow @PrimeVideo It really does. I hope you can make it work. It's not right leaving us hanging.
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B00uh
(@B00uh_) reported
Hey @PrimeVideo , can you help me find the option to increase/decrease the Playback Speed on browser?
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bborgesbarreto
(@bborgesbarreto) reported
@JeffBezos owns trillions of dollars but can’t even get close to making a ******* decent platform for it’s streaming service, @PrimeVideo platform is the worst user experience one can have holy fck
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Ke nna Tumi🥂
(@TumiPhat) reported
@PrimeVideo @amazon HELP.
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No Hat All Cattle 🦌
(@cheerydeery) reported
@PrimeVideo @Nickelodeon PLEASE fix and equalize your audio for the Nickelodeon title card before episodes of SpongeBob Squarepants!! The title card is exponentially loud compared to the show’s audio which makes it extremely uncomfortable to watch/listen to!
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noufal t
(@noufaltr) reported
@PrimeVideo Kindly help me to resolve login issue, got a call first then no follow up even after sending many emails. Monthly payment also charged. Where should I complain? @AmazonHelp
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Kirsty
(@Miss_KirstyLou) reported
@MatthewTaylor68 @Eurosport_UK @PrimeVideo Having the same problem. No commentary at all - just players footsteps as background noise. People watching direct seem to be able to hear the commentary.
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christine stewart #Resist #VoteBlue #IBEW5
(@countingstars) reported
@rebyj @LGUS @PrimeVideo Get a roku streaming stick $30.. Able to get all kind of apps I had the exact same problem with lg smart tv. It's not hulu's issue. It's the fact you can't get any apps other than what's already installed. Have a new Samsung we'll see in a couple yrs with new apps
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halloween factory🏳️🌈
(@givingUGHp) reported
@PrimeVideo worst season to pick imo
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ItsMe
(@Josh_BKNY) reported
@JeffBezos @PrimeVideo I just subscribed to Amazon Prime for a year specifically for the movies. Have to say I immediately regret it. It lacks diversity in a terrible way. 99.5% of the content only has english audio tracks. My wife and I enjoy and prefer watching in spanish. 🇲🇽
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BitcoinTroll Ph.D.🇷🇺
(@TheBitcoinTroll) reported
@amazonnews @PrimeVideo Probably the worst 15 minutes of my life I've ever spent Horrific movie
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♦️Xtrl♦️
(@XtrlDex) reported
@PrimeVideo @AmazonHelp mind fixing your page for saving a password change? Cant even reset my own password because your "website" is broken. The app doesnt even help either!
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chris
(@elessar1191) reported
from
Heanor and Loscoe, England
@primevideouk These are ALL great. But when are @primevideouk @PrimeVideo gonna sort Prime Video's awful layout. Compared to Netflix, Disney + etc, it's terrible to use. From no way to choose genre, to mixing up rentals & other subs, with Prime stuff. That's just two of the issues!
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Ginger Jesus
(@JesusByProxy) reported
from
Santee, California
LOTR trending I see; hey @PrimeVideo Any chance you could force feed me that series anytime soon? Also binge the LOTR & Hobbit(I enjoyed them despite glaring issues) movies on #HBOMax
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Dr Aalam (The Skin Doctor)
(@B687849) reported
@PrimeVideo Worst Experiance With Amazon Prime Video. There Are A Few Bollywood Movies Available Not All. 👎👎
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Trebor
(@Trebor68) reported
Does anyone else think @primevideo is just diabolical? The films, series, everything is just such poor quality - total rubbish, even. Doesn’t come close to @netflix
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matt
(@_shutupmatt) reported
@PNemiroff @PrimeVideo Prime needs to work on a version of this that’s like 8.5 hours long so I can just leave it on for my cat when I’m at work
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Jinnie Cook
(@CookJinnie) reported
@PrimeVideo @JoshRadnor @CobieSmulders Tracy. If it had have been Robyn, things would have worked out the first time around. But since Ted was meant for heartbreak, Robyn was always meant to be by his side to support him and help him heal.
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happy march 35th
(@orcrights) reported
@PrimeVideo I will begin my work 💪👷
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ALakaTyree 💯
(@AlakaTyree27) reported
from
Baltimore, Maryland
6 people got my @disneyplus login, 3 people got my @PrimeVideo login....
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alicia
(@Hayward77) reported
@CBSThisMorning @PrimeVideo @DeborahAyorinde As a black person, why would I want to watch this? Don’t you guys get enough of trying to make black folks depressed and sad? This doesn’t help. It hurts.
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Brad
(@Brad99123) reported
@netflix @hulu @PrimeVideo did any of you ever think about doing live commentary about feature films/shows? Every weekend or something like that? It might help people feel good to know that actual people are behind the apps and companies and it may retain customers.
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Charlie Ricker
(@CharlieRicker24) reported
@amazonnews @PrimeVideo Hopefully they weren't #Coming2America to work for Amazon or they'll be peeing in bottles.
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Vamsi Krishna
(@VamsiKr79757037) reported
@PrimeVideo ur search engine is very bad condition pls make sure it will work