Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (33%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Playback Issues | 6 hours ago |
|
London
|
Crashing | 8 hours ago |
 Cartagena
|
Sign in | 9 hours ago |
|
Gainsborough
|
Buffering | 13 hours ago |
|
York
|
Playback Issues | 21 hours ago |
 Auburn
|
Playback Issues | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Pravin Sengunthar (@pravin050285) reported@PrimeVideo - Movies cannot stream on smart TV Show error prime video/videohelp
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dynastydreamz (@dynastydreamz) reported@FreetageAustin @PrimeVideo I don’t that, they are the worst people
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Pat hall (@Pathall40650154) reported@PrimeVideo Terrible acting in this movie
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WV (@Bubz031) reported@amazon @PrimeVideo @primevideosport hey there. I can no longer watch videos on my android TV. Streaming on my other 2 devices works as it should. Been chatting to various people via help chat, but nobody can help. Can someone please help? No local tel num
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Prodigalsonfan (@Prodigalsonfan3) reportedSo my sleep cycle is shot due to all the Twitter parties: in fact, the chain's fallen off and it's been dumped in the canal! I can't get into anything new on TV until we #SaveProdigalSon! I need your help @PrimeVideo - new seasons, stat!
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The opinionated Lime 🚵🏻 (@AKA_Limer) reportedI’m looking to ditch my Amazon @PrimeVideo and #StarTrek #Picard was the decider - it so far sucks though. It feels like it’ll be ok when binge watched but too broken up in episodes.
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Kate (@fikawithkitty) reported@PrimeVideo had issues with a few episodes of Doctor Who were the sound is just static? Not the TV, and no issue on the French language option
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Alex Haynes, Esq. (@AlexHaynesLaw) reported@CommanderROR9 @PrimeVideo @TheWheelOfTime Perrin was terrible. Just squints and angrily yells everything.
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Amber Fishburn (@amber_fishburn) reported from Salina, KansasIf you have a chance to watch CRASH on PRIME T.V. @PrimeVideo
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Katie Labovitz (@klabovitz) reportedWhoever categorizes movies on @PrimeVideo is terrible at their job. Twice in the last week I picked a movie in the comedy section and it ended up being a heavy drama. Please do better.
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. - Whole (@orionnebula99) reported@fitzroy777 @PrimeVideo Start with Season 2. Season 1 is the worst.
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Alex Lavery (@alex_lavery) reported@lizzo @PrimeVideo @PrimeVideo why all of a sudden is this not working for me I’m halfway in
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Michael Calvert (@_MichaelCalvert) reported@PrimeVideo @BenAffleck @JLo This is at the bottom of them I give a **** list. Nobody cares that they will be broken up again in two months
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NotGlenBurnsTheChief (@NotChiefGlenB) reported@PrimeVideo Looks awful.
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TheTweetLifeOfZac (@TheZacMartin) reported@dynastydreamz @FreetageAustin @PrimeVideo Worst they are don’t that?
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Matthew Gabriele (@MattG2882) reported@JamieSlonis @GOLFonCBS is terrible. @PrimeVideo is showing everyone.
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. (@HollandsnieuweS) reported@primevideonl @PrimeVideo How to stop the ******* awful pre-rol crap for programs I will never watch? It's a big disapointment every time we get distracted by those stupid commercials for stuff we are NOT interested in.
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Suzanne Bronson (@suzbronson) reportedHow do you justify if raising your rates when your godsdamn app doesn't work @PrimeVideo ? If I can't watch on my phone, I should get my money back.
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Sunil M (@sunilsmandaliya) reported@OnePlus_IN @PrimeVideo not sure what stiff between you two that in my latest new tv , prime video i can not fast forward and if I do it just keeps on freezing...Pls help.
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Amelia Keene (@Keene4LasVegas) reported@PrimeVideo worst most disappointing movie ever. slow and boring,
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misbah (@MizNaQ) reportedSmart folks: my @Sony TV doesn’t let me access @amazon or @PrimeVideo. It has Netflix & YouTube and other embedded apps but not Prime. I can’t access it via the browser on the TV either. The only way I’ve been able to watch Prime is to connect TV to my laptop. Is it a Sony issue?
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Robert (@mrrobertsingh) reported@PrimeVideo could you please update the Samsung tv app, it hasn’t been updated since 2018, sometimes it drops in bitrate whereas the android tv app doesn’t have this issue, please update!
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Liam Fox (@Liamfoxactor) reported@GNev2 Gonna watch #robbo again on @PrimeVideo to cheer myself up. This shower are a total embarrassment. But the board are 100% the initial problem behind all of this
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L Patterson (@l_patterson) reportedhey @PrimeVideo when is the known Apple TV issue going to be fixed? it’s extremely frustrating not to be able to use a service you pay for
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PoliticalAnt🐜(a.k.a. @JazzLuvnAnt🎷)🔥😷🌹🇺🇸 (@PoliticalAnt) reported@Plvannest @PrimeVideo It might help to have read the book first. Right?
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Linda Porter (@Jorja64) reported@PrimeVideo I watch all Amazon Prime shows through Apple TV w/English subtitles, but certain shows are only allowing Dansk subtitles. I’ve tried rebooting Apple TV, reinstalling the app, and contacted Prime Video customer service, but no luck. Help!
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Alphabet Fascist 🏳️🌈 (@MvelaseP) reported@RefilWest @PrimeVideo @netflix I agree with you about Netflix. There's a lot of stuff, but I don't think much of it's that good. Like, how many iterations of dating reality shows do you need? But the quality over quantity question I really don't have an answer for. I can make arguments for both strategies.
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jordan sabo (@jordansabo1) reported@TheWheelOfTime @PrimeVideo A complete insult to anyone who’s read the books this show is absolutely terrible. What a missed opportunity to show how great these books are
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Timmyday (@daytim1989) reported@PrimeVideo It’s awful. Save your time
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Gopi Krishna (@Gokrish_) reportedStop whatever ads you are doing and work on wallet @amazonIN . Don't understand why the user can't pay for @PrimeVideo from wallet balance ? Ridiculous!!