Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/18/2026 21:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaBarrie Buffering
FranceLyon Sign in
SpainCalafell Sign in
United StatesCentreville Buffering
United KingdomSudbury Video Quality
MexicoGuadalajara Playback Issues
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!

  • Rohan2099 R (@Rohan2099) reported

    @OImedija @PrimeVideo at least it seems like tomatoes isn't limiting the real reviews of this absolutely crapper of a series. Wheel of time is 10x worst though.

  • MakkuraART 爪卂ᖽᐸᖽᐸЦ尺卂 (@MakkuraART) reported

    @LOTRonPrime @PrimeVideo Man this show is bad. How the hell have you been using this budget? On gorgeous effects and picture quality? That’s good and all, but if it came at the price of bad writting and the most boring battle scenes, I would have passed..

  • debsmi04 Debbie Smith (@debsmi04) reported

    @PrimeVideo Please work a deal to get F1 away from Disney owned ESPN. Disney wants a BILLION from Dish for a contract. You have clout & Prime subscribers all over the globe who would love for you to have exclusive rights. There's always hope

  • JvdasBerra Jvdas Berra (@JvdasBerra) reported

    @LOTRonPrime @PrimeVideo What an abomination of show you have made. Terrible script, terrible acting, terrible deformations to Tolkiens universe. At the end no one will remember this parody of the #LOTR you have created and you know it. 👎🏼👎🏼👎🏼

  • KillianAriel24 Killian_Ariel (@KillianAriel24) reported

    @LOTRonPrime @PrimeVideo Terrible plot, terrible cast, terrible performances and a huge budget. This show is the biggest lie of all time.

  • joaq13518260 joaq (@joaq13518260) reported

    @LOTRonPrime @PrimeVideo The good thing about the rings of power is that it will never be valid for an analysis or discussion of the work of Tolkien.

  • Morgan_MH Morgan MD (@Morgan_MH) reported

    Nevermind, the English subtitles do not work at all 😭😭 @PrimeVideo FIX THIS

  • NavinBolar Nav (@NavinBolar) reported

    @Suhelseth @PrimeVideo Waiting for S2, if they work on it?

  • Witherfinger1 Witherfinger (@Witherfinger1) reported

    @LOTRonPrime @PrimeVideo so much advertising for something that's widely regarded as terrible, and an affront to tolkien fans.

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo @ElsieKFisher @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!

  • sefhyro sefhyro (@sefhyro) reported

    @trekor19 @LOTRonPrime @PrimeVideo my problem with it, is that there's enclosure chamber, if the water falling into the lava was on a hole much more narrower then it looked like, then the pressure inside the chamber would have been greater to where scientifically a explosion would have happen.

  • VeganTom Thomas Stadlauer (@VeganTom) reported

    @LOTRonPrime @PrimeVideo that poster looks like a LOTR parody. TROP is so awful.

  • KevinLozares Kevin Lozares (@KevinLozares) reported

    @LOTRonPrime @PrimeVideo This is total garbage - anyone involved should feel terrible about themselves 🗑

  • ThemanRana rana theman (@ThemanRana) reported

    @PrimeVideo @IsmaelC_C The worst actress of any generation

  • ManuMot1 Manu Mot (@ManuMot1) reported

    @PrimeVideo I can't login to my account kindly assist

  • joshwa7 G-NOME PROJEKT (99%) (@joshwa7) reported

    @PrimeVideo Christ i cant get anything to play on your app. Fix that ****.

  • aliengamer123 joseph (@aliengamer123) reported

    @LOTRonPrime @PrimeVideo Terrible poster…

  • mrandamiller517 Miranda Miller (@mrandamiller517) reported

    @Alex_Shillo @PrimeVideo I left a comment in hopes it would make the get the hint, doubt it would help. But I tried.

  • JoeyCee11 Joey Cee (@JoeyCee11) reported

    @LOTRonPrime @PrimeVideo I used to value Amazon Prime as a necessity in life....ROP has proven me wrong and now I question the quality of anything related to Prime. Besos, you suck.

  • Churchillis11 Churchillis1 (@Churchillis11) reported

    @LOTRonPrime @PrimeVideo Terrible show with terrible characters and terrible writing. Hard pass.

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo your service is the worst I’ve experienced! I see why so many have cancelled, and we will be doing the same!!

  • gailalvan Gail Rush (@gailalvan) reported

    PrimeVideo football is awful. Picture is so dark, turned it off. #FOOTBALL_LIVE #primefootball #amazonfootball

  • Jemo009 J. Rafell (@Jemo009) reported

    @PrimeVideo says that the first #InterviewWithTheVampire episode is free but it doesn’t let me access it. Help!

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @AmazonPrime @PrimeVideo, not only was your customer service not helpful, but they also actually made my problem worse! CONTACT ME!

  • mindajane100187 MindaJane (@mindajane100187) reported

    @Alex_Shillo @PrimeVideo At point I'm expecting it. I just can't help but feel if they were going to renew it they would've by now. Maybe I'm just pessimistic but that's how I feel.

  • jonesdawg Yeah Goodluckwiththat (@jonesdawg) reported

    @PrimeVideo @IsmaelC_C A spectacular ********** of Tolkien's legacy and work. If you want his story, avoid this garbage and read his works...

  • Boris_iMaster Beholder (@Boris_iMaster) reported

    @LOTRonPrime @PrimeVideo I watch every episode with just a little hope that it will get better. Only to end up with the taste of a mediocre production. The lack of creativity is overwhelming. Only generic “dramatic” situations reaching high levels of stupidity some times. Not even close to Tolkien’s work

  • kfeyyazz Feyyaz (@kfeyyazz) reported

    @AmazonStudios @PrimeVideo i can't believe, how could it be the worst scenario ever with this wonderful Tolkiens universe. You should fired all writers if you won't you will win the trash series Oscar's

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!