Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@BurkaRhymes) reported
from
Fingal County, Leinster
@primevideouk Sorry can I ask is there a problem with casting via the amazon video app at the moment I've tried a bunch of times and reset my phone but the cast icon doesn't even appear?
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220LBS On A Good Day
(@AZeeee123) reported
from
San Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one.
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paul
(@PaulSilanoJr) reported
from
Boca Ciega, Florida
It felt good to watch a new movie. I’m not really sure the audience #MySpyMovie was trying to reach, but it was pretty solid. I think for a film that went to Amazon Prime Video, it was a perfect fit (marketing was terrible).
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adz
(@reverend_dub) reported
from
Stevenage District, England
If #needorspeed gets boring and I crash to much then it’s amazon prime video
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Robert Nussbaumer
(@BobbyBaumer) reported
from
San Antonio, Texas
@justin_swanhart Just happened to all of Amazon video users apparently and they aren’t offering much info or help. #fixit @PrimeVideo @TheBoysTV #theboys
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Munthu🍺🇲🇼🏴
(@mzakowina) reported
from
Glasgow, Scotland
Amazon Prime video premier league picture quality is second to none
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220LBS On A Good Day
(@AZeeee123) reported
from
San Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable
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@Insomniac@
(@kumarsayzz) reported
from
Rājendranagar, Telangana
Okasari redmi try cheddam ani redmi note 8 pro order chesa.. vaammoo worst front cam and video in youtube or amazon or netflix worst baaboi.. 🙏🙏
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Matt Speck
(@The_Speck24) reported
from
Pittsburgh, Pennsylvania
Ok y’all help me out, I’ve finished a lot of series on Netflix, Hulu and Amazon Video. Y’all send me some recommendations for a series or documentary or something interesting to add to my list!
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LaheyGiblets 🤝 #ExtraLife
(@LaheyGiblets) reported
from
Newmarket, New Hampshire
Are now unwilling participants in dismantling careers on live streaming sites. The issue is systemic and will only start to work properly when Amazon lines up deals for large labels ala like Spotify for their exclusive podcasts. Or the Amazon Prime video streams. 3/5
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Badri
(@suvibadra) reported
from
Mumbai Suburban, State of Mahārāshtra
@AmazonHelp I am looking for help to solve the prime video issue and not the help for amazon delivery
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Harmless Karl
(@HarmlessKarl) reported
from
McKinney, Texas
I wish you are Amazon Seller and you know Chinese, so my video about running Amazon will help you generate more money than your salary.
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Nick Ponton
(@nick_ponton) reported
from
Oshtemo, Michigan
This is becoming a bigger and bigger problem...it’s not just Amazon. From local hospitals up to multinational corporations. More and more PR folks are shutting off access and giving handout video. It used to be news didn’t run VNR’s but it’s happening more and more
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Subhadip Nandy
(@SubhadipNandy) reported
from
Mumbai Suburban, State of Mahārāshtra
The issue of low voice quality continues in my videos. Have ordered a better mic from Amazon, should get it by end of this week. So expect the next video next weekend .
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pranay kumar saha
(@pranaykumarsaha) reported
from
Andhera Chauki, State of Bihār
@PrimeVideoIN @amazonIN Dear Amazon, Please provide us HD quality video in Linux , We are developer and we don't have windows and Mac. @NetflixIndia already provides us HD content in Linux. Please do something.
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Yangsterz
(@amitmakhija1) reported
from
Gandhinagar, State of Gujarāt
@SubhanS14017588 Video quality for streaming has been rediced by all streaming companies like youtube, amazon videos and etc, as during lockdown server had hige load qnd to maintain the same they reduced resolution option.
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Angira Mazumder
(@Angira_Mazumder) reported
from
Kalyani, West Bengal
@mr_petru444o @RoseEllenDix Exactly. I am also facing the same in India. It is not enlisted on Indian Amazon Prime Video. Gawwdd i am so frustrated. Please help @Roxetera and @RoseEllenDix
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Abhishek Garg
(@gargabhi150185) reported
from
Ghāziābād, Uttar Pradesh
@MiIndiaSupport after updation mi android tv and used new app miracast and connect my mobile redmi note 4 with my android tv but unable to watch amazon prime video movie through this app. pls help.
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Akash Jha
(@jhaakashkumar) reported
from
Mumbai Suburban, State of Mahārāshtra
@AmazonHelp Hi, it has been about 8-9 years now.. I have no complaints with regards to amazon services. Do help me get a new budget one for video editing programs.
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lindsay robinson
(@lindsmavrob) reported
from
Brooklyn, New York
@PrimeVideo The amazon prime video account is one of the worst accounts on Twitter
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प्रफुल्ल बोंडे 🇮🇳 😊
(@bondeprafull) reported
from
Hadapsar, State of Mahārāshtra
@realmecareIN I m getting issue with Amazon prime video some movies are not view pictures all black pls do needful on XT
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Bryan DeGruy #FireRobManfred
(@bryand85) reported
from
Lakewood, Washington
I watched the 7500 on Amazon Prime Video so the rest of you don't have to suffer. THAT MOVIE WAS TERRIBLE!!!!!!
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PaganChild
(@PaganChild) reported
from
Durham, North Carolina
@1953Bailey stfu Go to the video Click the upside down amazon button that says "share, right there on it..." It will give you choices Hit copy to clipboard Now come here Hold your finger on free space until "copy/paste," whatever, shows up Click paste. Mercury, help me out here
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mwayrdo
(@mwayrdo) reported
from
Belvedere Park, Georgia
My God is @AmazonVideo ui the absolute worst! I thought I finished a series because it disappeared from my list. I had to search for Jack Ryan just to view the next episode (unrelated to first complaint) get your **** together
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Harry Sands
(@SarryHands) reported
from
New Waltham, England
Someone lend us a fiver so I can buy Fury on Amazon prime video, such a quality film haven’t seen it in a while
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mann diego
(@MannyLutz1979) reported
from
San Diego, California
Sometimes you just look forward to watching something terrible on amazon prime video
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#ChowPinku@gogoi
(@ChowPinkugogoi1) reported
from
Dergaon, Assam
@TheDeshBhakt Sir aap coal mining in #dihingpatkai ke upar video bana dijiye please. We want to raise this issue. Our country cares more of Amazon but can't save it's own Amazon of East #dihingpatkai #savedehingpatkai
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Mr. Richard S. Licker, MGF
(@MikeyMooseNC) reported
from
High Point, North Carolina
"Cosmos" on Amazon Prime Video is perhaps the WORST film I've seen in a decade. I literally felt sick watching it and had to skip forward from all these dialogs that were supposed to humanize the actors but instead I felt nothing but sorrow for their careers. 0/10*
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akwu
(@akwu) reported
from
Calgary, Alberta
Oops sorry. Amazon video have a peculiar glitch of not showing the lead In of a video. My apologies😬😬😬🙉🙉
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💎👑Nando Moreno👑💎
(@mexiking78) reported
from
Bowling Green, Ohio
Saw a video of people looting Amazon Prime trucks!!...All I gotta say is if my UGG Slippers get stolen we gonna have some problems!!!