Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/26/2025 10:15

December 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLoganville Sign in
SlovakiaKošice Buffering
United StatesPortland Sign in
United StatesHamilton Sign in
United StatesLos Angeles Buffering
United StatesAustin Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • michael09879604 michael jones (@michael09879604) reported

    @JKCorden @BettyWho @PrimeVideo #help_Iran #Help_IRAN_no_Internet #MahsaAmini Please Help Us!

  • Shazdepesar1 pedram (@Shazdepesar1) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Help Iran #مهسا_امینی #Mahsa_Amini #OpIran

  • seseeeo SeSe (@seseeeo) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Are you helping Iran's government?!!! Why is my whatsapp not working with my Iranian number while I'm not in Iran? What are you doing?!!! WHAT RU DOING!!!!!!!! For money or ptrol !!! U are murders #Mahsa_Amini #مهسا_امینی #OpIran

  • AkashAstaine Tanzim Akash (@AkashAstaine) reported

    @LOTRonPrime @PrimeVideo Make your show's pacing right. It has been terrible in terms of it's pacing.

  • theshockcable theshockcable (@theshockcable) reported

    @PrimeVideo @itscovl Wholly crap the output on that mic mixed with the yelling is way too much . I can't believe this is @PrimeVideo with this horrible quality.

  • Feronism Feron 🏴 (@Feronism) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Meta has suspended #Whatsapp for Iranian numbers to help censorship, shame on them Be our sounds #MahsaAmini #مهسا_امینی

  • dokhtareirann dokhtareirann (@dokhtareirann) reported

    @WhatsApp @PrimeVideo @Giannis_An34 Internet is down in ran. Iranian people need help. Last time they did this, they killed more than 1500 people. Help Iran Be their voice Don't let these bastards kill my people #Mahsa_Amini #lranProtests #lranProtests2022

  • PickensBurgh PickensBurgh 🫡 (1-1) (@PickensBurgh) reported

    @Bengals @PrimeVideo @NFLonPrime Worst team in the NFL

  • saamaa_aa sky (@saamaa_aa) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Whatsapp has been restricted iranan number,why???????????? Help iran to Rich their voice to world

  • dokhtareirann dokhtareirann (@dokhtareirann) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Internet is down in ran. Iranian people need help. Last time they did this, they killed more than 1500 people. Help Iran Be their voice Don't let these bastards kill my people #Mahsa_Amini #lranProtests #lranProtests2022

  • kaylee1274 kaylee1274 Kim. (@kaylee1274) reported

    @PrimeVideo @JLo @joshduhamel They are massacring people in Iran, filtering our Instagram and other programs, cutting off the internet. We need your help to hear our voice.#MahsaAmini

  • Notsorandom99 #SAVETHEWILDS Give us back the sapphic island (@Notsorandom99) reported

    @shelbaldswife I'm having exams on October but I still need to start preparing and jeez the timing was terrible, we should all b*lly @PrimeVideo @AmazonStudios #SaveTheWilds #TheWildsMovie

  • Sogand85147272 Sogand (@Sogand85147272) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAmini help Iran

  • M0bina2003 angel oғ darĸneѕѕ…♡ (@M0bina2003) reported

    @PrimeVideo @JLo @joshduhamel Please be the voice of our Iranian people, the regime is killing our people and they have filtered all messaging apps for us. They will definitely cut off our internet at five o'clock Iran time. #Mahsa_Amini #OpIran #help

  • sarasahel__ ساحلم🚶‍♀️ (@sarasahel__) reported

    @WhatsApp @Giannis_An34 @PrimeVideo They are killing us in Iran and you help them!!!!! #MahsaAmini #OpIran

  • seanogden4 Kodak O (@seanogden4) reported

    @PrimeVideo I hope you all have a terrible day. TNF stream better be firing on all cylinders tonight and going forward

  • BaharehTootian Bahareh Tn (@BaharehTootian) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Meta has removed a large number of videos about #mahsaamini & iranian protests. Also whats app block iranian phone number. With this, You help goverment for killing inocent people. SHAME ON YOU. can't belive what you did.

  • dokhtareirann dokhtareirann (@dokhtareirann) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Internet is down in ran. Iranian people need help. Last time they did this, they killed more than 1500 people. Help Iran Be their voice Don't let these bastards kill my people #Mahsa_Amini #lranProtests #lranProtests2022

  • zl50zl50 no name (@zl50zl50) reported

    @PrimeVideo @JLo @joshduhamel Help Iranian people Be our voice Feminism needs you now #مهسا_امینی

  • Wildsfan8 Lyn_wildsfan_28 (@Wildsfan8) reported

    @tonisballs @PrimeVideo Lol nope, not bluffing. Fully cancelled. Can’t watch the show without getting enraged or crying so no point in having a @PrimeVideo subscription. Worst streaming service #SaveTheWilds #RenewTheWilds #TheWilds

  • tonisballs j$ (@tonisballs) reported

    psssst @PrimeVideo is the worst streaming service pass it on

  • Sogand85147272 Sogand (@Sogand85147272) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAmini help Iran

  • monairani8 Dr. Meeem 🏴 (@monairani8) reported

    @WhatsApp @Giannis_An34 @PrimeVideo People in Iran need WhatsApp Don’t be a MF#**** and fix fix this issue !!!!!

  • Duskinhellll (فالو کنید بک میدم) Save us 🇮🇷 (@Duskinhellll) reported

    @PrimeVideo @JLo @joshduhamel THEY ARE KILLING US we need you to be our voice,  here in Iran Police killed a 22 yo girl for not wearing hijab Here we, women can't decide for our bodies,  police is killing people,  we're in hell, please help us!  don't let them kill us! Check this out :  #MahsaAmini

  • Ajay_Tripathy Ajay Kumar Tripathy (@Ajay_Tripathy) reported

    @SamsungIndia @PrimeVideo DO NOT buy any TV from @SamsungIndia. The quality of the tv is worst. I purchased a tv (Neo qled 65 inch) 6 months before and so far the display has been changed twice. The third display also has problem and #Samsung is not ready to acknowledge. The customer support is worst.

  • chancyk3315 chancy (@chancyk3315) reported

    @NFLonPrime @PrimeVideo I pray that the 3rd time a charm because the first 2 games on Prime have been HORRIBLE quality, every time the players started moving they started glitching it has SUCKED.

  • CVBrady Chris Brady (@CVBrady) reported

    @haIfelven @PrimeVideo @LOTRonPrime Too bad they've been given such terrible scripts.

  • yeahIMtrey91 Putrid Moldy Boy (@yeahIMtrey91) reported

    @Official875 @PrimeVideo After what Brett did to my squad last week he and Najee can both suck farts for all I care. Kyle Silva is a problem tho and needs to be stopped.

  • chesterjoon چِستر فیلد (@chesterjoon) reported

    @WhatsApp @Giannis_An34 @PrimeVideo Explain how the hell all Iranian Whatsapp numbers are subjected to blockage even if the acc owner is in USA / EURO trying to connect with multiple IPs??? Don't tell me you sold Iranian data or gave access to your servers to ISLAMIC MULLAHS... #Mahsa_Amini

  • sajede794743785 sajede (@sajede794743785) reported

    @PrimeVideo @JLo @joshduhamel If you don't hear from us later, know that they cut our internet so that we can't send our voice here!so help us !!! to say her name please #MahsaAmini #مهسا_امینی #OpIran