Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/14/2026 13:55

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (28%)

    Sign in (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBuena Park Sign in
United StatesSilverdale Sign in
United StatesPhoenix Playback Issues
United StatesWinchester Sign in
United StatesLas Vegas Sign in
United StatesNeedham Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • boldbrains Bradley S Barnes (@boldbrains) reported

    @PrimeVideo Interesting broad; where did she develop her personality, in a car crash - Jim Belushi in About Last Night

  • exploding_girl Local Woman Ruins Everything (@exploding_girl) reported

    @PrimeVideo Your iOS app is so clunky and constantly freezing up on both my iPad and iPhone! Please help!

  • TheTravelerD dj (@TheTravelerD) reported

    How is it that the @PrimeVideo streaming app is the worst designed streaming app on @amazon Fire Stick? I don’t get it.

  • sa8ypr Satya Prakash 💹 (@sa8ypr) reported

    @barua_ashish @PrimeVideo What's missing? For me, problem is Parineeti Chopra.

  • Faithful21 Faithful21 (@Faithful21) reported

    @PrimeVideo Eat my ****...from the movie the Help..

  • JoseIsBae81 Jo #NonConformist #242💛💜 (@JoseIsBae81) reported

    I wonder whether Adalind's baby will have trajectory for the woods to help Meisner. #Grimm #PrimeVideo

  • skolvikings SkolVikings (@skolvikings) reported

    @IanOPadrick @PrimeVideo Work for Amazon where you can’t use the bathroom or starve. 🙄

  • Franklee88 Frank Lee (@Franklee88) reported

    @PrimeVideo “It’s gotta work better than the truth.” -Otter, AH

  • shailendranrb Shailendra Mohan (@shailendranrb) reported

    Lately @PrimeVideo has added some really cool movies. Meanwhile, barring one of two, @netflix only ends up looking like marketing terrible content.

  • MsSusanMac I'm the Mom that's why! (@MsSusanMac) reported

    @PrimeVideo "But some people without brains do an awful lot of talking, don't they?" I know several in this category.

  • CinziaLuzon cinzia luzon (@CinziaLuzon) reported from Manhattan, New York

    @RespectMovie @PrimeVideo It is the worst movie.

  • PinkladySC08 Rosemarie Elliott (@PinkladySC08) reported

    @PrimeVideo Houston, we have a problem.

  • 3littleladybugs Chris H. (@3littleladybugs) reported

    Anyone else unable to watch @PrimeVideo even after following all their troubleshooting suggestions? Problem on tablet and browser.

  • skolvikings SkolVikings (@skolvikings) reported

    @IanOPadrick @PrimeVideo Nobody is forcing anybody to work for Amazon. It’s their business, not yours. But if you don’t like Amazon, don’t buy from them. Pretty simple. Trolling Prime Video on Twitter is weird.

  • ABusFullOhNuns αвυѕƒυℓℓσнηυηѕ 🎀🌻👑 (@ABusFullOhNuns) reported

    What is up with @PrimeVideo having the WORST movies? First it was a graphic scene where a dog gets killed and the second is a kid getting beat by "corrections officers." These are NOT horror movies, this is someone getting their rocks off on disgusting ****.

  • nhgrown CalamityJane 🌊🐾💚⚓🌈🌊 (@nhgrown) reported

    @PrimeVideo Houston we have a problem.

  • IanOPadrick Ian O'Padrick (@IanOPadrick) reported

    @skolvikings @PrimeVideo It's manufactured consent. The pandemic closed a businesses, and caused a lot of people to order more, so Amazon bought up a lot of the labor lost in other industries. The choice isn't where to work, it's work at Amazon or starve I'm just trying to remind that it's the same CEO

  • MatthewJJReid Chocolate Fish Enjoyer (@MatthewJJReid) reported

    @Cinderella @Camila_Cabello @PrimeVideo This is the worst thing I have ever heard

  • naka__choko Clarissa is rewatching The Path (@naka__choko) reported

    @dovesummer1 And something happened with that recently, right? With Amazon buying the company that owns the rights, or something like that? But these things take time to work themselves out. Maybe, eventually, @PrimeVideo will buy out the rights to Hannibal and give us a s4. 🙏🏼 +

  • betonbitcoin Aimee Pellegrini (@betonbitcoin) reported

    @PrimeVideo This is 10,000 kinds of awful ive never seen before!!

  • G2pyth pyth =DD (@G2pyth) reported

    @FribergEddie @PrimeVideo @Arsenal What do you think the problem is with Arsenal? Im not following them to closely but it seems like everything went downhill after firing Wenger.

  • etucker1967 Eric L. Tucker - #DisabledVeteransDeserveBetter (@etucker1967) reported

    @OgierReal @PrimeVideo Honest…I ran out of gas...I had a flat tire. I didn’t have enough money for cab fare. My tux didn’t come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake. A terrible flood. Locusts! IT WASN’T MY FAULT, I SWEAR TO GOD!

  • justonlyfangirl justonlyfangirl (@justonlyfangirl) reported

    @PrimeVideo Could you fix the cancelation and #SaveMacGyver? Please?

  • ruhrscholz Merlin Scholz (@ruhrscholz) reported

    I don’t know where @PrimeVideo get‘s their material from, but one Episode just included some FOX advertisement during the episode. Fits the broken subtitles and out-of-sync audio pretty well. So lucky I don’t have to pay for that.

  • skolvikings SkolVikings (@skolvikings) reported

    @IanOPadrick @PrimeVideo Nobody is forcing anybody to work for Amazon. It’s their choice, not yours. But if you don’t like Amazon, don’t buy from them. Pretty simple. Trolling Prime Video on Twitter is weird.

  • DRevcar Dave Revcar (@DRevcar) reported

    @PrimeVideo "Wondering if you boys could help me out with any a that whacky tobaccy?" "You'll come crawling back to daddy daddy give me something." "We'll see." Know which movie? Hint-It was Christopher Walken's line. I know, more than one line. Sorry.

  • VVitchDagger 🦋Fae🔮ALL BLACK LIVES MATTER🐊WEAR A MASK😷 (@VVitchDagger) reported

    @PrimeVideo Prime won't let us rent movies, it keeps saying we need to update our payment, even though we keep selecting valid cards, how can we fix this? I'm not finding an answer in the help section and this has been going on for a few weeks

  • Nerdpocalypse25 (@Nerdpocalypse25) reported

    @somalirosek @wdebbiee @PrimeVideo Whats wrong is weve seen it 10 times and its a change. Dont watch it if you have a problem with it. There are MANY otber versions

  • Bored_Room_ Lu H...,MPh…✍🏼 Left-handed INTJ 🤷🏻‍♀️ (@Bored_Room_) reported

    @PrimeVideo “A liar is the worst thing you can be ..... a stripper’s also bad .”

  • neal_with_an_A Neal Francis (@neal_with_an_A) reported

    I think @PrimeVideo ought to label the @Arsenal #AllOrNothing documentary as a Comedy of Errors. #afc #MCIARS