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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 30% Buffering (30%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Poplar Buffering 1 day ago
Lakeville Buffering 2 days ago
Puebla Buffering 4 days ago
Challans Crashing 4 days ago
Paris Buffering 4 days ago
Palma Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich07524255
    Rich (@Rich07524255) reported

    @PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • Savage29492304
    Savage (@Savage29492304) reported

    @BearGrylls @PrimeVideo audio is ******* terrible on this show

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • ayoruthieee
    Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reported

    I’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡

  • Raubrim
    Young Boul From The Back Block (@Raubrim) reported

    @ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • HighlightBias
    Highlight Bias (@HighlightBias) reported

    I’m paying for @PrimeVideo Ultra Ad Free, but yet Somewhere in Time (1980) looks so terrible I had to switch to the free with ads @Tubi where it looks fantastic.

  • matt_tardiff
    ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported

    @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more

  • TivaFanFics
    TivaFanFics (@TivaFanFics) reported

    @codewithpri @PrimeVideo @amazon are the worst at that!

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • Arun_Sankar_A
    Arun Shankar (@Arun_Sankar_A) reported

    Hey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet

  • chrislandroche
    mr. chris landroche (@chrislandroche) reported

    @PopX @PrimeVideo looks worst then , the last movie

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • CountessAu
    MyBrainHurts🍸 ⚰️ (@CountessAu) reported

    Oh, fúck me, @primevideo is a z grade 💩 show. Give it an 8 year old to fix, ffs.

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

  • BrandonLeeDbson
    Brandon12121997 (@BrandonLeeDbson) reported

    Has anyone having quality issues on Prime video? @PrimeVideo

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Whomever those people are, they must be so ashamed to being used to promote the worst streaming service ever. #SaveStargate

  • T3rriClark
    🐢Slow & steady wins the race. (@T3rriClark) reported

    Awww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful

  • dhmckeown
    twaddle and tosh (@dhmckeown) reported

    @PrimeVideo What's the deal with this new movie Survive? There's 1 audio track, English, 1 subtitle track english cc, but around half way, its all in French. Every time someone speaks it shows up like "cassie speaks french". This doesn't help. Where's the proper subtitles?

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • rocketsdon
    don lee (@rocketsdon) reported

    @NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out