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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 24% Sign in (24%)
  • 22% Buffering (22%)
  • 20% Crashing (20%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Playback Issues 9 hours ago
Georgetown Crashing 1 day ago
Benton Buffering 2 days ago
Des Moines Sign in 3 days ago
Catania Playback Issues 5 days ago
Spokane Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • sxdras
    💫 (@sxdras) reported

    Why tf am I seeing the Nasty Zionist baby killer gal gadot as I login to @PrimeVideo why is this woman allowed to have a job still? WTF disgusting

  • ffarooqb
    Fouad Farooq (@ffarooqb) reported

    While I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @pavyg @PrimeVideo Nice to see common sense at work

  • RainbowRogger
    Rainbow Rogger 🐴 GerVTuber 🔜 Galacon 26 & GC 26 (@RainbowRogger) reported

    @Jay_Ray_1989TV @nascargirl0197 @PrimeVideo If you think so... Not my problem anymore... Btw comon Sense something you should lern too ok I guess I talk to a wall..

  • TheBlueJunkies
    The Blue Junkies (@TheBlueJunkies) reported

    @chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch

  • Jayemay_
    J.M.A. (@Jayemay_) reported

    So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

  • RonaldM40196867
    Ronald Marcano (@RonaldM40196867) reported

    @PrimeVideo For those of us who have to work, it never started at all.

  • TrumpyCaneGhost
    TrumpyCaneGhost (@TrumpyCaneGhost) reported

    @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

  • ammanor_umesh
    Umesh (@ammanor_umesh) reported

    @PrimeVideoIN @PrimeVideo worst service- no chat option, call option available but invalid number. I have subscribed to Amazon but i haven’t received the access. Do we have any POC?

  • corninmypoopies
    💫✨corn in my poopies✨💫 (@corninmypoopies) reported

    @PrimeVideo always has the worst movies of all the streaming services.. 😷💩

  • Manestbleu
    Kayden🌒 (@Manestbleu) reported

    @City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo please fix this

  • PokeJayGilbs
    Jay Gilbs (@PokeJayGilbs) reported

    @AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.

  • kay_is_short
    KAYLA 🏴󠁧󠁢󠁳󠁣󠁴󠁿☎️🪱 (@kay_is_short) reported

    @PrimeVideo I’ve heard you need something for when tsitp ends, may I suggest not suitable for work? 🥹

  • Supreme____Beef
    That Goddamned Finkelstein **** Kid (@Supreme____Beef) reported

    @crogers_htown @PrimeVideo It’s awful. You’re not missing anything.

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • svnxvx
    Stevie (@svnxvx) reported

    What a ******* awful choice. Don't do it @PrimeVideo

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio That is why I'm fighting for what Amazon announced last nov. A Statgate show that is a continuation of the other Statgate shows with the original writers like Martin Gero's. If the original writers are allowed to write the new show then I dont think the show will be terrible.

  • omegaV_R
    Omega (@omegaV_R) reported

    @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

  • Thom001egg
    Thom (@Thom001egg) reported

    @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

  • doomer_wizard
    Doomscroll Wizard (@doomer_wizard) reported

    @PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate

  • formybaela
    diva down era (@formybaela) reported

    @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve