Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/11/2026 03:25

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Crashing (22%)

    Crashing (22%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesIndianapolis Buffering
United StatesNew Oxford Crashing
United StatesCedar City Buffering
United StatesNew Oxford Crashing
United KingdomPontypool Playback Issues
NetherlandsHilversum Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Brusca Bruce Levick (@Brusca) reported

    @PrimeVideo I pay for prime in Indonesia. But your streaming service is AWFUL when it comes to watching on internet that isn’t always fast. Stop charging for a service that still has 2002 architecture. Make it work at all speeds like Netflix and AppleTV successfully do. AWFUL!

  • ebenkampfarms Samuel Ebenkamp (@ebenkampfarms) reported

    Dear @PrimeVideo , your platform spends more time buffering and throwing error codes than any platform on the market. I hope you’ll look into this issue. I pay too much for these issues.

  • kerriomara_xo Kerri (@kerriomara_xo) reported from Louth, Leinster

    have a month’s free trial of @PrimeVideo, and it’s safe to say already I won’t be subscribing. the audio is completely out of sync no matter where I watch it, and I’ve tried all the tricks in the book to ‘fix’ it. doesn’t make it an easy watch for anything 😒

  • bigmack1 alex mcdougall #NHSPay15 #fbpe (@bigmack1) reported

    @PrimeVideo Hi my firestick won't connect to home. It says network issue even although WiFi is giving it 35mbs any ideas?

  • cjmag27 cjmag (@cjmag27) reported

    Anyone having problems with @PrimeVideo right now?😡😢

  • aIess1a Alessia (@aIess1a) reported

    @kameni_jr @PrimeVideo It doesn’t work :/

  • jourdanmcclure Jourdan McClure (@jourdanmcclure) reported

    Dear @PrimeVideo your New Years Evil stream is in 4:3. Terrible.

  • Berhudarol01 Berhudar (@Berhudarol01) reported

    @PrimeVideo When coming to Turkey? Are you making fun of your members in other countries? Money yes Vikings no . What is the problem 🤔

  • rPm_Nexus rPm Nexus - The Bargain Tech Reviewer (@rPm_Nexus) reported

    @netflix you recently increased your prices but your servers are crap and 90% of the time I cant watch anything because of it. @disneyplus and @PrimeVideo for WIN. Do better Netflix. ⚒

  • YarKafanchan Ndi Kato (@YarKafanchan) reported

    @PrimeVideo's Making The Cut has the worst designers. What is this?

  • murdoch2711 Andrew Murdoch (@murdoch2711) reported

    @davidconde Do you have access to non-amazon originals still? Updated my country settings (although @PrimeVideo didn’t sent me any email). Went to stream Vikings this morning and being told it’s geo-blocked. Signed up to the .de site and not working either...fs

  • murdoch2711 Andrew Murdoch (@murdoch2711) reported

    @StationBanter @PrimeVideo Do you know what Karl did in the end? Having the same issue

  • Brusca Bruce Levick (@Brusca) reported

    @PrimeVideo F@#k your streaming service in Indonesia. Hopeless. 2002 wants its streaming platform back. “Sorry there was an error. Please try again later”. WTF. Why charge people for this crap service. Unwatchable in Indonesia. Fix it.

  • GratefulDad4EVR GratefulDad (@GratefulDad4EVR) reported

    @blikeasunflower @GeorgiaBridgers @PrimeVideo I know, I know, but I couldn't help it. It was a dad joke.

  • iambobbietuff Rob (@iambobbietuff) reported

    @PrimeVideo @xtina But will this cure my terrible heartburn?

  • ScreenNut Screen Nut (@ScreenNut) reported

    @RSthePit @PrimeVideo @netflix You had me at Cobra Kai. Even though it's ******* terrible, I can't stop watching it.

  • bustedburton Black Lives Matter (@bustedburton) reported

    @vh1 @RuPaulsDragRace @PrimeVideo can we get the episodes at midnight or sometime soon after it airs?? I’m sorry I don’t work in the corporate world and can’t wait it live. I have already paid for season 13... gimme my episodes!!

  • AmberluvLaurie atma (@AmberluvLaurie) reported

    @PrimeVideo Now we have 20/20 vision! These movie stars no longer hiden! Oprah the worst child abuser!

  • crackling_rose Richard Cooley🚴🇮🇪🇬🇧🇫🇷🇪🇺😷 (@crackling_rose) reported

    @TiernanBerry @PrimeVideo Inconvenient and annoying but there are people with real problems out there now and I feel for them.

  • MelyssaFright Melyssa Wright (@MelyssaFright) reported from Bracebridge Heath, England

    Living my best grown *** woman life binging #8simplerules on @PrimeVideo. Really angry that they don't have season 3 on there to help me continue to rekindle my 15 year old self's crush on @Amy_Davidson 😡 what kind of a world is this?! #happynewyear #primevideo

  • MAGA_Comics Liberty Toons (@MAGA_Comics) reported

    @RachelBros @PrimeVideo Looks awful

  • robcore3_1 Robert Britton (@robcore3_1) reported

    @PrimeVideo we have a problem. Purchased video rental but only plays the trailer. You got paid, I demand full movie ASAP.

  • JonCor JonCor (@JonCor) reported

    Whoever put together the trailer for the Capone movie on @PrimeVideo should be given a massive raise. That’s the definition of lipstick on a pig! My god, what a terrible and uninteresting movie.

  • KarenJNTN ⚓👇Karen Boomer - Follow the Money 💰💸 (@KarenJNTN) reported

    @msmarfinkle @PrimeVideo They didn't want you to know.They need more fans to help with the campaign to get season 2. I loved it too & I was very po'd at the ending. I went & read the unfinished novel Jane Austen write & was surprised that the majority of the TV show was not in the book. Still great!

  • syameshk SK (@syameshk) reported

    What's wrong with the prime video player? Can someone please fix this? It's slow, making me stop watching my favorite stuff and making me wanna tweet about it.. @PrimeVideo

  • arielmarlin Ariel Marlin (@arielmarlin) reported

    @PrimeVideo should copy @netflix design... the ui is the worst! Só acho 😔

  • nishatriaz Nishat Riaz (@nishatriaz) reported

    Help! I accidentally subscribed for @PrimeVideo & cancelled the same day. My card is being charged every month, despite deleting card details & cancelling my membership. Hoped it won't happen in 2021. It just charged me again. No, no, I would rather pay a charity of my choice.

  • kami4515 KAMRAN (@kami4515) reported

    @PrimeVideo registered online for 07 days free trial. But account is temporarily locked. Don't know the reason and despite various contact thru email, having same issue.. What kind of poor service is this???? Shame

  • chartows chartows (@chartows) reported

    @lily_marston @PrimeVideo I tried to watch it , it’s awful I only lasted 30 mins and that was a struggle

  • KethiaJoe Kat Joseph (@KethiaJoe) reported

    Is anyone else getting the message below when trying to play a movie on Prime @PrimeVideo “something went wrong” error message