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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 29% Buffering (29%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Sign in 1 day ago
Palaiseau Crashing 1 day ago
Pessac Crashing 5 days ago
York Buffering 5 days ago
Paris Crashing 6 days ago
La Rochelle Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • StarshipAlves
    Starship Alves 🚀 (@StarshipAlves) reported

    @RichardWells707 @BaronDestructo @PrimeVideo Indeed! My thumbs are knumb from liking the posts. A few more weeks is not an issue. LFG!

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • FalconLuv1991
    Khaleesi (@FalconLuv1991) reported

    @PrimeVideo these announcers for the fever vs dream game are terrible

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • itsmelauuren
    It’s me, Lauren (@itsmelauuren) reported

    @projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • CraigTawater
    Craig Tawater (@CraigTawater) reported

    @Kirstylgreen12 @AmazonMGMStudio @PrimeVideo Oh yes the creative brain makes the mysterious wits, I've always loved this dynamic and I truly wish they would have moved forward with this series. There was just so much potential that was untapped. Alas MGM one bankruptcy and that's when the bad spiral went all the way down the goose hole. Then we got the not so good series thereafter. I will always like the original Three nothing else can compare. But perhaps if Amazon gives them a chance they can prove me otherwise. as well as all the rest of us in the community of endless potential, as well as all the rest of us in the community of endless potential. A design without measure design without measure. And quality beyond words can compare.

  • lmrj07
    Zebra-gᐰte (@lmrj07) reported

    @PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    Why is Stargate sg1 such low streaming quality @PrimeVideo @netflix

  • YoursTrulyMeme
    YoursTrulyMeme🐀 (@YoursTrulyMeme) reported

    @PrimeVideo Can I please work on invincible pretty please

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • Trailmyx
    Trailmyx (@Trailmyx) reported

    @Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.

  • WithoutVivek
    Vivek 🇮🇳 (@WithoutVivek) reported

    @PrimeVideo one of the worst watching experience in tv, ek episode Bo bhi non HD me dekhne me 25 bar buffer hota hai jisme Hotstar and Netflix HD me without buffer load ho jate hai.

  • ghornett
    Ivan (@ghornett) reported

    @SportsonPrime @PrimeVideo Stream not working on any of my devices

  • den_ster
    Armchair Commentator (@den_ster) reported

    Oh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS

  • YapiYapo99
    Dennis Celery (@YapiYapo99) reported

    Why does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @dawn6884 @AmazonMGMStudio @PrimeVideo Felt the same way! First time in a long time I got genuinely excited about a series and believed that this could work. Called my best friend that evening to blab about this. She thought it was so funny because she had never heard me so excited about anything #saveStargate

  • Charjog01
    MattJog04 (@Charjog01) reported

    @Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!

  • mathelm64
    Mat Helm (@mathelm64) reported

    @BaronDestructo @PrimeVideo For me at the time, and even now, my line of work meant I didn't need one ounce of drama from my TV shows. Which is why I so much luved my bubblegum Stargate, especially Atlantis (cept when you killed off Weir and Beckett) and hated the Galactica want a be soap Universe...

  • agarwalharsh3
    harsh agarwal (@agarwalharsh3) reported

    Is anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.

  • JoeLed714
    Joe (@JoeLed714) reported

    @AmazonMGMStudio @PrimeVideo This looks terrible. Stargate would be much better.

  • steel_drifter
    Steel Drifter (@steel_drifter) reported

    @PrimeVideo This looks terrible... Can we just get Stargate please?

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • kag734
    KG (@kag734) reported

    @PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate

  • youremyluckred
    Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported

    @hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @PrimeVideo @AmazonMGMStudio skipped to plan f. We, Stargate fans from around the world, are trying to help them use plan S- #SaveStargate.

  • jwsherrod
    John William Sherrod (@jwsherrod) reported

    @WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.