Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (27%)
-
Playback Issues (23%)
-
Crashing (18%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Orleans |
Buffering | |
| Palos Park |
Buffering | |
| Lawrenceville |
Playback Issues | |
| Fort Payne |
Sign in | |
| Rockwall |
Playback Issues | |
| Crowley |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Ruben Lopez
(@ruben_usa) reported
@MossMoophe @LOTRonPrime @PrimeVideo Tell me a better show today. House of Dragons is way boring, all chit chat. Don't compare with a movie because it would be unfair, but with any series. Hard to find one. Not perfect, but entertaining. As said, they cannot copy Tolkien. That's the main problem.
-
Schwifter
(@Schwifter_) reported
@PrimeVideo @LOTRonPrime Take what ever money you have left, and throw it at Peter Jackson for future seasons, please, I appreciate you tried something new but it's so awful that its become a total tragedy of a series. #ringsofpower
-
熊
(@92Husky) reported
@LOTRonPrime @PrimeVideo Galadriel was less insufferable, the plotlines led to something, an action scene on screen This episode fixed some of this series issues
-
LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo @IsmaelC_C @REMEZCLA Where did he got the haircut from in middle-earth? And who did the awful fighting choreos?
-
Ehren Schmidt
(@ehrenschmidt) reported
@PrimeVideo I can't login on android app, why?
-
Supper-man
(@IwanLab) reported
from
Purworejo, Jawa Timur
@LOTRonPrime @PrimeVideo Genuine question: if Orcs feel oppressed and enslaved, isn't it normal they want freedom and claim some lands belong to them or their ancestors? Where is the problem?
-
🇺🇸David V🎸🎼
(@TheRealUnclePe) reported
@TexaBama1 @Buffyinnyc @PrimeVideo I've been trying to figure out how to buy it on Prime video. I still can't. Please help..
-
NBA League Pass Support
(@NBALPSupport) reported
@BenJRedd @PrimeVideo @AmazonHelp We are sorry that you are having issues linking you NBA League Pass subscription to your Prime Video account. Please send us a DM with with the error that your are getting and we would be happy to help. Thanks!
-
danielmertens™♓🇺🇦💙💛🙏🏻
(@MontanaDan30) reported
@JCiparelli @PrimeVideo It’s weird because my videos are working no problem. Since I’m not signed up anymore for paid viewing, I use FREEVEE on the Amazon Video site. It doesn’t have EVERY tv show or movie but it’s amazing and completely free (there’s short commercials; think Hulu with more options).
-
Bob Erasmus D4L
(@BobErasmus1) reported
@RedLegGI @PrimeVideo They seem to have problems every week.
-
Matthew Kiernan, who enjoys Halloween. 🎃
(@HQ10) reported
@grady_hendrix @PrimeVideo Having trouble logging in. Is your password still 6969420?
-
Cab Davidson #FBPE
(@gnomeicide) reported
Saddens me to say it. Rings of Power on @PrimeVideo - it's just dreadful. Just awful.
-
CJ
(@detroithopeless) reported
@PrimeVideo So why is it that no matter if I connect to either wifi or 5G does #RingsofPower audio and video studders? Even if I download the episode, it does the same exact thing. Solutions? And before you say it's my device, no other streaming app gives me this issue currently.
-
Earl
(@eraym28178) reported
@NFL @PrimeVideo why do they even have coverage of Thursday night football ,your taking the opportunity of millions of fans from watching Thursday football ,because we don’t have a Amazon subscription .wake up NFL terrible coverage of injury last night!!!
-
Ironfoot 🏛️
(@Jake_the_doggo) reported
@PrimeVideo @LOTRonPrime Those helmets look awful.
-
Victor Bryan
(@VictorBryanFS) reported
@PrimeVideo @IsmaelC_C @REMEZCLA The actor/actresses are doing good, the problem with the show is the writting, it just ain't good in that aspect.
-
James Fawcette
(@TheFawcette) reported
@PrimeVideo Hello. Long time viewer. I'd like to report significant problems with your Thursday Night #NFL games. Can not fast forward & even with the 15sec advance there is zero preview. Yes, it is set to record. No, your UI is not the same in Apple TV app as it is on Web 1/3
-
Matthew Kiernan, who enjoys Halloween. 🎃
(@HQ10) reported
@grady_hendrix @PrimeVideo Could you give me your login? They canceled my subscription (something about nonpayment, I don't remember). Thanks.
-
Zalinsky
(@M_J_M_97) reported
@PrimeVideo ok, your tried live sports with #TNFonPrime and it wasn’t the worst thing ever. But poor video, bad pregame interviews, mostly uninteresting commentators, and poor production choices (see #TuaTagovailoa injury replays) make me think it’s time to just hang it up.
-
*******
(@MrAngryTwinkie) reported
@ONEChampionship @PrimeVideo @dollarcostcrypt if you need a combat sports fix. Tonight 8pm Eastern/5 Pacific on Prime. They allow knees to head of downed opp.
-
RoundUp
(@alickoftruth) reported
@PrimeVideo @amazon #primevideo App works smoothly watching live events on Apple TV but on #amazon own devices — Cube , Stick, etc . It’s super stuttery. #tnf and now these MMA events are unwatchable unless you’re using Apple TV. Are y’all gonna fix this??
-
Fortunate Son
(@LintGoober) reported
@PrimeVideo your coverage of the NFL would be better if your service wasn’t so bad. I had better coverage and quality when TV was black and white
-
Guymadee
(@guymadee) reported
@DJDexMKE @PrimeVideo @DIRECTV I have had no problems
-
Esmeralda Perez
(@EsmeraldaEszy) reported
@RCalcione @PrimeVideo I had no problems here in So Ca Montebello area.
-
Annoyed😒Gay🌈Rich Guy
(@AnnoyedRich) reported
PSA @PrimeVideo has THE WORST INTERFACE of all streaming platforms. What a POS!
-
Ahmet
(@ylldrmahmet) reported
@LOTRonPrime @PrimeVideo Unfortunately it’s just a huge disappointment after waiting it for a long time, the whole plot sucks .It’s a massive success that you guys managed to make such a terrible show which is based on Tolkien’s legacy. Just shame on you! Even 50 cent (that I pay for Amazon) is wastage
-
Yosarian1981
(@Yosarian29) reported
@PrimeVideo @IsmaelC_C @REMEZCLA good for you son! Now if you can just fix the god AWFUL acting and script-writing of Rings of Power, we'll be all set
-
Mike
(@notmikemiz) reported
Hey @PrimeVideo - the version of Don’t Go in the House for rental must be a tv cut or something, it has none of the gore/violence/******. Definitely not rated-R as noted. Please check/fix. Thanks!
-
Onafarina
(@OnaFarina) reported
@PrimeVideo Well, I can’t watch ANYTHING. Your servers have had my ISP hostage for sone bullshit VPN issue that doesn’t exist for almost 2 weeks.
-
CK
(@ItsCK813) reported
@justinbauerle @PrimeVideo I’ve watched the TNF games on my Sony smart tv and also on a Roku for the tv in my room. I’ve had zero streaming issues with either tv.