Amazon Prime Video

Is Amazon Prime Video down?

Problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/30/2026 20:45

March 30: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (34%)

    Playback Issues (34%)

  2. Buffering (23%)

    Buffering (23%)

  3. Crashing (20%)

    Crashing (20%)

  4. Sign in (18%)

    Sign in (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomAyr Playback Issues
United KingdomBuxton Playback Issues
United KingdomSouthampton Buffering
GermanyDortmund Buffering
United KingdomManchester Playback Issues
GermanyKöln Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • B_Stiltskin 💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎 (@B_Stiltskin) reported

    What’s the point for paying for a service and it’s not working! Do I really need @Netflix @PrimeVideo @hayu_uk anymore? Especially when “inflation” is rising prices. Luxury items are about to get dropped - rapidly!!

  • poshn Poshn (@poshn) reported

    @PrimeVideo Boston Legal and I don’t appreciate paying for Prime and seeing commercials-can you fix that?

  • UptownMoses Spliffani Amber Thiessen (@UptownMoses) reported

    @PrimeVideo this movie was sooo terrible 😭😭😭

  • DaveThackeray Thack (@DaveThackeray) reported

    Best thing about @PrimeVideo's Wolf Like Me is the casting of Isla Fisher as The Hairy One. Worst is overlooking Ron Burgundy as her leading man.

  • muntzer_thomas Thomas Müntzer (@muntzer_thomas) reported

    @PrimeVideo Real PSG streaming is not working a blank page is shown

  • iangoodwin55 Ian pg9 (@iangoodwin55) reported

    @rob4571 @PrimeVideo The quality of that picture is awful

  • HiDLine Heidi (@HiDLine) reported

    @vinegardog1 @farscape @PrimeVideo I felt their continuity was either great or just god awful. Your example was a great call back. As was the "only close the one time" scene.

  • Dk98Juju Doctor (@Dk98Juju) reported

    @PrimeVideo @PrimeVideoFR Hello, got an issue on the Android app while watching the expanse (S5 E7/8) While the language selected is English it does load the one with audio description Got to select with description then without to fix

  • tlg_____ ✌︎ (@tlg_____) reported

    @AmazonHelp @PrimeVideo used to be my favourite streaming platform. I liked it more than Netflix, and I would gladly pay $9 a month for it. But after this, literally the worst customer service I’ve ever seen, and no solution I’ll never use it again. And I encourage y’all to check ur charges

  • MichaelMiskell4 Michael Miskell (@MichaelMiskell4) reported

    @PrimeVideo good content but we need you to do a complete overhaul of ur app. It’s terrible so terrible first off why is prime original movies all the way at the bottom that’s so annoying

  • joaniegailboyle Joanie gail boyle (@joaniegailboyle) reported

    @PrimeVideo A Touch of Class Sleeping with the Enemy The Awful Truth

  • Scalped7 Scalped (@Scalped7) reported

    @ailishsmom @PrimeVideo Worst movie of all time.

  • DaveZ_uk Dave Z Photography (@DaveZ_uk) reported

    @PrimeVideo Back to the future Big trouble in little China

  • Susan_Houseman Susan Houseman (@Susan_Houseman) reported

    @PrimeVideo Eff that, we got serious problems here at #TheBachelor

  • KatzReviews1 @KatzReviews (@KatzReviews1) reported

    @JonGal @PrimeVideo Really??? Ugh- terrible movie.

  • BobarianLMD FN Bob (@BobarianLMD) reported

    @mrblackout247 @PrimeVideo Those are all awful. Is this some kind of masochism thing?

  • He11a_Yella Hella_Yella (@He11a_Yella) reported

    @NSO4Lyfe @PrimeVideo Seek therapy for your mommy issues or go cry about it on your white girl's shoulder.

  • TommiesGuides Ryan Gearing (@TommiesGuides) reported

    So @disneyplus & @itvhub not working tonight, but @PrimeVideo ok... Hardly critical but maybe some DoS issues?

  • JoeBrooklynNY JoeBrooklyn (@JoeBrooklynNY) reported

    @PrimeVideo Big trouble in little China

  • Brenny99302259 Brenny (@Brenny99302259) reported

    @ChrisYoungMusic @ACMawards @PrimeVideo This is pertaining to the Year awards ceremony at ACMs.  Would someone who was nominated seven times such as Chris Young not getting award?  He was overlooked once again his hard work paid off but he didn't get an award this is not fair. Man worked hard and deserves award.

  • _elsksa ELSKSA (@_elsksa) reported

    Worth to mention that my @PrimeVideo streaming purchases are higher quality HD. And a player that is less frustrating (changing the volume via keyboard shortcut, does not show the player's timeline bar, which when it happens, spoils me the left duration).

  • RahulPa82814586 Rahul Pandey (@RahulPa82814586) reported

    @PrimeVideo i want to stop annually prime membership but quite option not available please help me .

  • PrincessRiccia Riccia M.S Kay Quinn (@PrincessRiccia) reported

    LOL canada is poopoo compared to Germany, Italy and Australia…first off, don’t play for charity haha people work harder it seems otherwise. Second, kicking out for not making people laugh is stupid if the contestants are actively participating #LOLCanada @PrimeVideo

  • nsnusername SRE (@nsnusername) reported

    2 things about No Time To Die - (A) @PrimeVideo should really work on the fast forward feature. Does not move along as quickly as it should. (B) The folks behind Bond should sell their franchise over to Marvel(Feige) or at least seek consultation on how to run a product.

  • IgorBilyk5 Igor Bilyk (@IgorBilyk5) reported

    @MovieShelfYT @IMDb @PrimeVideo It has reference to prime. I didn’t say it’s responsible, but asked for help. Peace be with you, hope you never have to go through hell our families goes through now

  • blondeBarbzz Dee (@blondeBarbzz) reported

    There's this bug/defect on Amazon @PrimeVideo when you open the app on Apple TV, where it takes you to the last page before you leave the application. It’s almost like it forgot to authenticate you and remembered midway, redirecting you to the login page. 😫 (1/2)

  • vangelaras1 βαγγελάρας (@vangelaras1) reported

    If you ask me @netflix and @PrimeVideo, your app should work as a remote when I am watching on the PC.

  • Jessica88888889 Jessica (@Jessica88888889) reported

    @PrimeVideo Are you censure comments here or ppl on twiter are just broken?

  • mcsugardad sage (@mcsugardad) reported

    @PrimeVideo HELP

  • CanadasTVGirl Canada's TV Girl (@CanadasTVGirl) reported

    Help me out! Psych just left Prime...where can I watch it? #tvhelp #PrimeVideo