Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Playback Issues | 1 day ago |
 Vilanova de Sau
|
Buffering | 3 days ago |
|
Toulon
|
Video Quality | 4 days ago |
 Sydney
|
Sign in | 5 days ago |
 Köln
|
Crashing | 5 days ago |
|
Paris
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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steph (@steph_nuzz) reported@PrimeVideo the orlando pride vs angel city fc stream is not working!
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!
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acardnal (@acardnal) reported@AmazonHelp @PrimeVideo Unable to view 4K content. I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Is it your servers? Unable to watch Project Hail Mary!!
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Ginger (GWhite) (@gscheet) reported@AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate
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Alex (@The_Alex_64) reported@AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!
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project hail dani (@namjooning111) reported@klourdess17 NOOO @PrimeVideo FIX THIS NOW
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Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported@PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?
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Grabshot Photo (@GrabshotPhoto) reported@PrimeVideo This is probably going to be terrible. They will make her a tough guy action hero instead of an investigator won't they?
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heyfullmoom (@heyyfullmoon) reportedShame on you, makers, for insulting an actor from your own industry who earned respect through years of hard work. How shamelessly you've become slaves to social media chapris instead of standing by genuine talent. #KushalTandon @PrimeVideo @PrimeVideoIN @Banijayasia 👎
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Colin (@coturner1) reported@PrimeVideo Yes it does #SaveStargate but you can fix it!!!
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DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
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Ivan (@ghornett) reported@SportsonPrime @PrimeVideo Stream not working on any of my devices
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Franco. (@francosroom) reportedPrimevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?
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CowboysForever (@CowboysLive2023) reported@PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC
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DeeL Hanks (@DeelH80738) reported@PrimeVideo Prob the worst sucking streaming service out there, why do you pay for a streaming service then have to pay for movies and other series by episode or season?? Boycot the bastards!
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳
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Trailmyx (@Trailmyx) reported@Undoomed @PrimeVideo I would join this effort, but I dumped Prime a few years ago. Endless rate increases for less quality was finally the limit for me.
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Emily Shell (@emmynicole1627) reportedHey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.
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Padmasambhav Kulkarni (@PadmasambhavK) reported… and Legend (2015)? Fix your garbage @PrimeVideo"
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
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Lenny Kimes (@ComplicitLenny) reportedI don’t know how @PrimeVideo sees the resurgence of @StarTrek and goes yeah we have just as great property so let’s not try to continue or expand. Wild work. #SaveStargate
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Armchair Commentator (@den_ster) reportedOh my god @PrimeVideo Sound mix is horrible with headphones on. Please fix the feed for the T20 World Cup! #ENGvAUS
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What a world (@What_A_Worldd) reported@PrimeVideo Nobody likes her, she's ugly, a terrible actress, and every film she's in flops. Yet, the Jews insists on casting her in popular movies.
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Civilised Wookiee (@CulturedWookiee) reportedOh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.
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Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported@PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.
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Vivek 🇮🇳 (@WithoutVivek) reported@PrimeVideo one of the worst watching experience in tv, ek episode Bo bhi non HD me dekhne me 25 bar buffer hota hai jisme Hotstar and Netflix HD me without buffer load ho jate hai.
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SpacedDuck (@GringoStarr2029) reported@PrimeVideo Maybe regular folk can sing Imagine to her when this bombs like almost everything else she's in. Terrible actress that makes Tommy Wiseau look good.
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Norman McLay (@Norman_McLay) reportedHi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks
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Megan (@5chatz) reported@hanwaddingham @PrimeVideo Took the day off work to binge it!