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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 3 hours ago
Vivy Sign in 1 day ago
Sarreguemines Playback Issues 2 days ago
Bromley Playback Issues 2 days ago
Aberfeldy Video Quality 2 days ago
Melbourne Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tomieetaylor
    Tomi |HR (@tomieetaylor) reported

    Prime Video @PrimeVideo has the best movies and the worst user experience. Even making payment is very stressful . I am not doing again. Abeg. 😭

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • MatyasiAdam
    Matyasi Adam (@MatyasiAdam) reported

    @AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

  • rowingcoachac
    Anthony AC Chacon (@rowingcoachac) reported

    @AmazonMGMStudio and @PrimeVideo 8:30 on a Tuesday night. I hopped over to Prime Video hoping to find something worth watching, but all I got was preachy woke slop I couldn’t make it through even once. I just want something intelligent, well-written, and actually fun—so I’m back to free Stargate reruns on PlutoTV. I can rely on that to be quality entertainment. Want something people will actually watch more than once? Greenlight the Gero series! #savestargate

  • CowboysLive2023
    CowboysForever (@CowboysLive2023) reported

    @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

  • Jamie26559164
    Jamie Attwells (@Jamie26559164) reported

    @PrimeVideo While your at it fix #SaveStargate

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • De1taDave
    Dave (@De1taDave) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo To just make robotic bodies for themselves until they found a solution for their cloning problem, a high intelligence race like them dying off simply because they couldn't solve this problem will never make sense to me

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo The only problem was they were several thousand years in the future. So Sam and Rodney need Eli and Rush to help them figure a way to take all that tech, their new ship and the Destiny back in time so they can use the gate to go home or resupply.

  • 108DANNY108
    daniel (@108DANNY108) reported

    @BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • DuiliusNotus
    Duilius Notus (@DuiliusNotus) reported

    @PrimeVideo I have an idea for a show. One where an evil corporation sees the error of it's ways and makes something people actually want to ******* see.

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • arisighting
    ari✨|catch me in Canada (@arisighting) reported

    Hey @netflix instead of hating from outside the club about the success of what @PrimeVideo is doing, how about yall adapt some idk BLACK or POC books or idk GET IN THE WRITERS ROOM. Same with you Prime, yall aren’t off the hook just bc #OffCampus was a hit, get to work.

  • coolcarolinian
    Patriots Pray (@coolcarolinian) reported

    @Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!

  • Seb_Oleary_
    Seb O'Leary (@Seb_Oleary_) reported

    Day 2. 🌌 Let's talk about one of the most badass behind the scenes moments in sci-fi history. Remember Sam Carter’s legendary billiards shot in Season 4 ? Most networks would use CGI or a professional stunt double. Not Stargate. Amanda Tapping actually sank all three ***** in a single take. A crew member on set confidently bet she couldn't do it and lost instantly. The producers literally banned the crew from betting against her after that day. 🎱🔥 True talent, iconic character. We need this level of quality back on our screens! #SaveStargate #Stargate @AmazonMGMStudio @PrimeVideo

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @dawn6884 @AmazonMGMStudio @PrimeVideo Felt the same way! First time in a long time I got genuinely excited about a series and believed that this could work. Called my best friend that evening to blab about this. She thought it was so funny because she had never heard me so excited about anything #saveStargate

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • SteveDean61
    Steve Dean (@SteveDean61) reported

    Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

  • storyhopper2
    storyhopper (@storyhopper2) reported

    That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • hetch75
    Chillin in the Basement (@hetch75) reported

    If you follow me, I need your help. Whether you care or not. Whether you've even heard of it or not. I need you retweet everything you see from me about Stargate. I mean everything. @AmazonMGMStudio @PrimeVideo need to feel the pressure to #SaveStargate.

  • ShaKaKek
    Chaka 'Aboriginal Male' Unas (@ShaKaKek) reported

    @weiscreamsundae @BaronDestructo @PrimeVideo It is an anagram of "Teal'c". Blizzard loves play on words, etc. They also do this to avoid copyright issues.