Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Orlando	Buffering	3 hours ago
Jordan	Video Quality	4 hours ago
Ware	Buffering	1 day ago
Santa Coloma de Gramenet	Playback Issues	2 days ago
Goussainville	Crashing	2 days ago
Greater Noida	Crashing	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Rajat Aggarwal (@rajatagg1998) reported 5 minutes ago
@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
Todd Beavis IV (@titamarus69) reported 6 minutes ago
@PrimeVideo @primemovies @MeanGirls You made the Boys terrible.
WANGHAF (@RealWANGHAF) reported 10 minutes ago
@NassVon @sickaqua @PrimeVideo Maybe based on recent ratings people aren’t interested in the content being produced with POC leads. Mostly because of bad directors and casting I’m not saying they cant act. Not everything is a race issue, you make what brings in the money. Studios don’t do this stuff 4 fun
Glitter 🐝✨ (@BeeLoverBecca) reported 12 minutes ago
Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?
I’m just a ghost (@509Kingofkings) reported 12 minutes ago
@PrimeVideo can you stop loading up tons of ad’s in all your shows? This is terrible trying to watch the new The Boys episodes and ads ever like 6 minutes. Stop this ****.
Tony Roberts (@TonyRobert96495) reported 16 minutes ago
@NBAonPrime @PrimeVideo Terrible broadcast
Vader (@CrossingofBlood) reported 19 minutes ago
Huge L for @PrimeVideo for not allowing their mobile app to download movies without WiFi. Netflix, HBO, etc. all do it with no problem. The point of downloading stuff is to be on the go… #kindofawaste #disappointing
JP (@xJPx82) reported 19 minutes ago
@alternate_agm @kingocho3 @PrimeVideo Edgy boy! You're both awful.
TubButter (@RealTubButter) reported 22 minutes ago
Anyone else having @NBA audio issues with @PrimeVideo ? Announcers are only coming out of the right speaker? Still getting crowd noise in left speaker?
Jonas (@JonasBadalic) reported 22 minutes ago
My 2008 motorola had better video quality than these @PrimeVideo @NBA streams
justalarrie (@justalarriemar) reported 23 minutes ago
@DeluriaD @PrimeVideo @ZoeKravitz They can’t help it. They haven’t had much to hold on to their fantasies, so when they see one, they don’t even think 🤔
aria ⁵⁵ ⁶³ (@csainzlover) reported 29 minutes ago
@FilmUpdates whoever edited this needs to fix the lighting before airing the show I’m not joking @PrimeVideo
A-Ran (@bingosing) reported 30 minutes ago
@PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal
Operator Juno (@OperatorJuno) reported 32 minutes ago
@J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends
sesh59 (@BloodRiversMoon) reported 35 minutes ago
@kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn
Pranish (@Pranish_24x7) reported 35 minutes ago
Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?
scottish celts (@Scottishcelts) reported 36 minutes ago
@GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.
KB24 (@dennis3967) reported 36 minutes ago
@PrimeVideo fix your video quality! Get the NBA games out of there!
Generational translator w/ 29,683 others (@CurrentLoud) reported 36 minutes ago
@DannyNoonanGolf @NBAonPrime @PrimeVideo You're doing this as a joke but they have a package that could include Dylan Harper who Houston needs to be there PG and it could work for both sides.
🧱 (@BAMO411) reported 36 minutes ago
Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?
Dan McDermott (@danielpmcdermot) reported 38 minutes ago
@travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.
Matt Costigan (@MattCostigan) reported 38 minutes ago
These @NBAonPrime I know it’s got awful… They don’t know what they’re talking about half the time. #NBAPlayoffs @PrimeVideo #Celtics #Sixers
Chris (@ChrisD1380) reported 41 minutes ago
This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.
HIMMOTHY (@goodjobjared) reported 43 minutes ago
@PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out
richruffjr (@Acceleratedfts) reported 45 minutes ago
@PrimeVideo Just to let you know, your NFL productions are terrible, your NBA productions are worse. Life long Celtics fan here and you’ve made this game almost unwatchable.
Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported 48 minutes ago
@NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.
kirill (@YanShellest) reported 54 minutes ago
@PrimeVideo upload 2k or 4k quality to YouTube Please
Celtics Lurker (@celticslurk2000) reported 56 minutes ago
@NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out
Theodore Streetsman (@spicyfoodisgood) reported 1 hour ago
@AmazonMGMStudio @PrimeVideo Glad there's finally justice but it's terrible that there's gonna be thousands of documentaries on this monster for the rest of time.
Turtleshrugged (@Turtleshrugged) reported 1 hour ago
It's 2026 and @PrimeVideo still has the worst UI I have ever seen.