Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Killen |
Sign in | |
| Queens |
Playback Issues | |
 Belfast |
Playback Issues | |
| Swadlincote |
Buffering | |
| Birmingham |
Buffering | |
 Vancouver |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Malinois_Mom
(@MomMalinois) reported
Why does having a VPN on keep apps like @PrimeVideo from working? You can’t be secure and watch videos at the same time? I guess I don’t know enough about how VPN’s work.
-
Brit1664 🇺🇦
(@Brit1664) reported
@lotrjbstst1933 @PrimeVideo Sadly none of this isTolkiens story, showrunners made it up & ignored his work. 😪 TLORwas a pretty faithfull adaption, this amazon series is not as they don't have the legal rights to story so instead made it up distorting characters & story.
-
Josiah L.
(@BrightConserve) reported
@_melethril_ @PrimeVideo Can’t help it😪
-
Malinois_Mom
(@MomMalinois) reported
@PrimeVideo app thinks I’m traveling. Can’t seem to find a way to fix this.
-
Hey, DivaD
(@HeyDivaD) reported
@PrimeVideo You have to restore the CONTINUE WATCHING and SUBSCRIPTIONS options on Prime Video interface or millions will leave. Its what we pay for. This is awful!!!!
-
Susan Hesse
(@SusanHesse14) reported
@PrimeVideo your new interface sucks *****. Awful
-
running up that freaking hill
(@crumpledupfries) reported
@PrimeVideoIN PLEASE FIND A SOLUTION FOR THIS! So tired of even the customer care people not having any clue regarding this. ERROR CODE : PLAYBACK_RENDER_ERROR CC @AmazonHelp @PrimeVideo
-
CJC
(@luann_hat) reported
@savinifan @PrimeVideo I thought I was the only one experiencing this problem.
-
Hey, DivaD
(@HeyDivaD) reported
@PrimeVideo Where is all of our content? Please fix what has to be an oversight in the new design. You just take away all of the hours of curated watch lists of customers? Loyal and PAYING ones that continue to return? Poof-- its gone?!?!?Thats....ridiculous.
-
t01va ☮️🕊
(@essence_seer) reported
bruh the texans game stream SUCKS *** I knew sports fans were pissed off about the blackout streamers caused but holy **** this quality is pure **** @PrimeVideo
-
John Carter
(@JohnCar66906829) reported
@PrimeVideo It's quality not quantity.
-
juni
(@junisonteddy) reported
Just a reminder, @PrimeVideo ****** ul. @hulu fix this #THEWILDSSURVIVAL #SaveTheWilds #RENEWTHEWILDS
-
Sonny JIM the ultra
(@SonnyJI14531211) reported
@PrimeVideo looks TO FAIL. Not Tolken's work
-
7th Seal
(@dirtyoldashaman) reported
@MirORich78 @PrimeVideo The cast also didn’t go around talking all about how important they are to inclusion and diversity. Instead they talked about how they tried to do justice to Tolkiens work. They made mistakes, but the motivations a diametrically different. That’s the crux of my disappointment.
-
Earn our vote
(@OurEarn) reported
from
Houston, Texas
Anyone else think that Amazon’s CS has gone downhill? Terrible problem with @PrimeVideo & I keep getting agents who seem@to be recently hired & know nothing. Supposed software upgrades do nothing except keep kicking us off prime. So disappointing!!!!!
-
Brian
(@MiniTuxedo) reported
@EmChristine34 Same. Something is broken. @paramountplus @PrimeVideo
-
Amy
(@Amy_Liz_TG) reported
@HansSling63 @NFLonPrime @PrimeVideo I kneel too to help bring light to the injustice against minorities. We are NOT disrespecting the flag, jackass!
-
justletmeadoreyou
(@letmeadoreutpwk) reported
Day Seven of tweeting @PrimeVideo @PrimeVideoCA and shamelessly @robbierogers to politely beg for #TIFF22 My Policeman premiere tickets. Sadly yesterday I got busy at work & I couldn't continue my reread but I'm hoping I can get a little further before the Instagram Live!
-
April🌈Ligeia
(@AprilLigeia) reported
@PrimeVideo @TopGunMovie Terrible picture.
-
laurier21
(@laurier21) reported
The new Amazon prime interface is HORRIBLE. Can't find my subscriptions, no continue watching list, search doesn't work right, just awful. I don't watch football and it has taken over my screen. Lots of pictures, very little usable content, totally unfriendly.@PrimeVideo
-
Aaron Anderson
(@leviticus787) reported
@PrimeVideo The interface to watch the NFL game is awful. You could learn a lot from the controls used by everyone else. Can’t FF or Rew worth crap. Going to be an ordeal watching your channel.
-
Casey O'Bryan
(@TheCaseyOBryan) reported
@PrimeVideo apparently you all updated the UI. And you ****** it up. Where is the “recently viewed” section? I don’t give af about sports all and all the other **** you’re trying to feed me. I really just want to watch the shows I’ve been watching. Fix your ****.
-
MichaelSchiavello PM
(@SchiavelloVOICE) reported
Panpayak will cause more problems for Savvas Michael than Rodtang would have. Mark my words @ONEChampionship @PrimeVideo
-
nvrnvr
(@nvrnvr14) reported
@NFLonPrime @PrimeVideo This was awful last night. Paying $$ for a streaming service to watch a bunch of ads will make people hate @PrimeVideo
-
MaxMagnus
(@maxmagnus11) reported
@Erendis_ @MeanMachineOn4 @PrimeVideo No better way to honour him then with adaptation that has nothing to do with his work...yeah, right
-
The Paido Man
(@moeminin) reported
@PrimeVideo hello amazon cs, can I get help for login credentials without make a call?
-
Eric Romero
(@Ericromero401) reported
@ONEChampionship @PrimeVideo Hi, unfortunately I have to work during the show. Will I be able to watch it on replay through my Prime video account? Thanks.
-
Hear Me Roar
(@ISayzWhatIWantz) reported
God the viewing exp of #TNFonPrime is the worst ever. Can’t scrub. Replay includes the ******* pregame and you can’t get past it. Finding the “recorded” game is a nightmare. Man trying to watch Thursday #nfl is going to massively suck ***. Thanks @PrimeVideo for ******* it up
-
🇺🇦Sorceress🇺🇸
(@CelticOutlaw78) reported
@luann_hat @PrimeVideo I ended up having to uninstall the apps on my iPad and phone and then sign out from the TV app. Big pain in the butt just so they could do a terrible update
-
Australian Nationalist 🦘
(@AussieDFENS) reported
@lotrjbstst1933 @PrimeVideo Evidently you didn't have a problem with the all White cast as per reflection the source material, so why did Amazon have to do this?