Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/26/2025 02:50

November 26: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (25%)

    Playback Issues (25%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesIrvine Playback Issues
United StatesSalt Lake City Sign in
United StatesLittle Rock Sign in
United StatesBristol Buffering
United StatesPeoria Crashing
United StatesBillings Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • maqui969 MÁD (@maqui969) reported

    @PrimeVideo @JLo @joshduhamel This is one of the worst movies that she had made. Very bad

  • hamm3randna OCDACO (@hamm3randna) reported

    @MythinformedMKE I sadly watched this forgettable movie this weekend. Indeed a broken woke world vision that mostly left me depressed. @PrimeVideo doesn't let us vote anymore or I'd give it 3 thumbs down.

  • Junjuni21 jun jun (@Junjuni21) reported

    @PrimeVideo @JLo @joshduhamel Probably one of the worst movies that I tried to watch

  • ThortonMelon3 slapmefive (@ThortonMelon3) reported

    @PrimeVideo @JLo @joshduhamel Wife watched it....said it was one of the worst movie she ever saw....absolutely terrible

  • JimmyJak262 Jimmy Jack (@JimmyJak262) reported

    @PrimeVideo @JLo @joshduhamel Worst movie ever!

  • 406ladypatriot K (@406ladypatriot) reported

    @PrimeVideo @JLo @joshduhamel Awful movie. Couldn’t even finish it.

  • cockroachhube Patel (@cockroachhube) reported

    @PrimeVideo @amazonIN in the name of free prime subscription they give you torture each day...and no help from their CC. Going for another OTT forever

  • ThortonMelon3 slapmefive (@ThortonMelon3) reported

    @PrimeVideo @JLo @joshduhamel My Wife watched it said it was one of rhe worst movies she's ever seen......

  • psbronn Peggy Simcic Brønn (@psbronn) reported

    @PrimeVideo @JLo @joshduhamel Worst movie I have watched in a long time.

  • travmilne Travis Milne (@travmilne) reported

    @PrimeVideo you have the worst streaming app and UI out of every other streaming serivce. why doesn't a series simply pickup from where i've left on when clicking play?!?!?!? why does it default to the most recent season? just ruined an entire show for me because of this bs.

  • TheoryOfCarlos COZY ALIEN SUPERSTAR 👽 (@TheoryOfCarlos) reported

    @PrimeVideo @JLo @joshduhamel A complete waste of time. Terrible movie!

  • TerryMantell Terry Mantell (@TerryMantell) reported

    @PrimeVideo @JLo @joshduhamel One word - awful

  • oniotaku101 John Jones (@oniotaku101) reported

    @PrimeVideo @HarlemOnPrime New 🗑 show! @amazon is going down in quality!

  • jacknunez1 jack nunez (@jacknunez1) reported

    @PrimeVideo @JLo @joshduhamel Terrible movie

  • omegakaiten A C0w4rds F011y (@omegakaiten) reported

    @PrimeVideo @JLo @joshduhamel Terrible, having watched it why was the groom such a *****. The zip line scene, his ridiculous jealousy I wanted to end him 15 minutes into the show

  • thejovenpopo TXCruz210 (@thejovenpopo) reported

    @PrimeVideo @JLo @joshduhamel Worst movie ever, I can’t believe this was made and my Prime Account membership will be increased.

  • gothic_chocobo gothic chocobo (@gothic_chocobo) reported

    @tvlicensing @PrimeVideo There is no reason why I should have to confirm every 2 years, no other company has that issue, so you should probably look into getting that fixed. I don’t appreciate being harassed every 2 years because of your incompetence.

  • omzlat M. Slaton🤟🏽 (@omzlat) reported

    @PrimeVideo @JLo @joshduhamel Movie real terrible!

  • ClaireMUU Claire Wagner (@ClaireMUU) reported

    @PrimeVideo someone hacked our account and is renting a movie right now. Can’t find how to cancel on our acct. already changed password. Help!

  • Minterelli Steve Minter (@Minterelli) reported

    @PrimeVideo @JLo @joshduhamel Sometimes a trailer is so awful it makes you wonder “if these are the bits supposed to make me want to watch a film, how bad is the rest of it?” Thankful for the warning and will watch one of my parents homemade porn films before I watch this

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported

    @AmazonHelp hey guys, I keep receiving email from Amazon Preview, which I find awesome, because I can watch the shows before it's on PrimeVideo but somehow the reward never arrives. And if I try to login on the website, it says there's a problem. Can you help me?

  • Mr_UP_The_Irons MR MOJO RISIN (@Mr_UP_The_Irons) reported

    I find I'm watching less and less of Netflix as their content is not great at the moment, I think since they lost the monopoly of being the main dog in streaming their quality has dropped I'm watching more Prime Video, Now and Disney + these days , #Netflix #PrimeVideo #Disney+

  • MAKEITSTOPNOWF MAKEITSTOPICANFEELIT (@MAKEITSTOPNOWF) reported

    @lenadunham @PrimeVideo CAR CRASH ICE STORM ETC its all bad CALL HER

  • drock_reality Drock (@drock_reality) reported

    @PrimeVideo @JLo @joshduhamel This movie is terrible. Lopez almost pulled it off. Duhamel was atrocious.

  • Checheetah Checheetah Courtney (@Checheetah) reported

    @PrimeVideo @JLo @joshduhamel This was a terrible movie, I sat thru it but it didn’t get better 😢

  • MysteryMe007 Meta (@MysteryMe007) reported

    @PrimeVideo @JLo @joshduhamel Terrible film. It’s clear the budget went to getting as many known actors casted as possible and not at all towards the plot

  • mynameistoosoon Elon’s 12th-Cutest Illegitimate Spawn (parody) (@mynameistoosoon) reported

    @PrimeVideo @JLo @joshduhamel This looks awful. And I've seen a Chuck Lorre sitcom.

  • MAKEITSTOPNOWF MAKEITSTOPICANFEELIT (@MAKEITSTOPNOWF) reported

    @lenadunham @PrimeVideo had job at 10am customer not home then latertexted said car crash can later today reschedued to 5 he offered to help with move. I think he did a job this morning that was mine rented from uhaul from same location or somehow

  • kimdangis My3Js (@kimdangis) reported

    @PrimeVideo @JLo @joshduhamel Terrible.

  • NathanBracken95 Nathan Bracken (@NathanBracken95) reported

    Not to sound dramatic but I watched #makeusdream on @PrimeVideo .. This transfer situation with Liverpool's problems in midfield and with injuries feels like that era in 2005 when Gerrard was being tempted by Chelski and all the league were doing bits especially chelsea