Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/04/2025 05:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMacon Buffering
United StatesEdgewood Crashing
United StatesCary Sign in
CanadaBurlington Sign in
United StatesSalt Lake City Sign in
United StatesCarlsbad Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bertamusica max (@bertamusica) reported

    @dboysanie @LOTRonPrime @PrimeVideo To make it clear I'm not defending the trailer, I hated it. I just think there's a lot to keep in mind, and I happen to work in marketing so I can easily assume the thinking behind such a trailer at such an event.

  • blaz_man96 Chris (Bi omni man) (@blaz_man96) reported

    @AminalMudder @PrimeVideo This isn't fix it's expanding it

  • SockfulT deimony (@SockfulT) reported

    @abhiaiden @LOTRonPrime @PrimeVideo Ikr, and whats even more annoying is that they could have easily just explored the other regions of Arda and that way you could have had minority representation without discracing the original work.

  • TheNecroposter Christie G., anti-fascist (@TheNecroposter) reported

    @witch_people @PrimeVideoDE @PrimeVideo From the ashes a fire shall be woken. A light from the shadows shall spring. Renewed shall be blade that was broken. The crownless again shall be king.

  • thatsmemammy Brian MatthewsMurphy (@thatsmemammy) reported

    @LOTRonPrime @PrimeVideo It looks fine, its done enough to get me interested. What's people's problem?

  • Mokotototo Moko (@Mokotototo) reported

    @youwaitedtables @wigzgaming @PrimeVideo So you think they would have the biggest budget ever, and make it a show that doesn´t really work? Cause for the majority of viewers they dont care if its true to what Tolkien wrote, they only want to be entertained

  • PaulHow21438499 Paul Howarth (@PaulHow21438499) reported

    @I_am_Rabb @primevideouk @PrimeVideo Obviously not a fan of his work, otherwise you'd understand that a black elf makes zero sense in Tolkien's world.

  • pyxystyx2 pyxystyx (@pyxystyx2) reported

    @PrimeVideo The search tool is wildly off, always has been but I’m sick of it enough now to tell you to fix it because it’s a frikken mess. If I search for an actor, I don’t want suggestions for movies they were not in. I’m not looking for movies with their costars. 1/2

  • paned_a_bisgedi CJ (@paned_a_bisgedi) reported

    @primevideouk @PrimeVideo This looks awful. You’re going to ruin it aren’t you?

  • BustedNutz Supermaine  (@BustedNutz) reported

    @PrimeVideo Should have let Netflix do it. This looks terrible, and very PG. We want a GoT style Middle-Earth.

  • GlarungYedek Glarung (@GlarungYedek) reported

    @enzo_spagpost @LOTRonPrime @PrimeVideo If they want to do this, they should not use the name of Tolkien's work, it was Tolkien who created this universe and he drew its borders. They can create their own fantasy universe and place the characters they want.

  • Bi2 Bitwo (@Bi2) reported

    @pikericky @LOTRonPrime @PrimeVideo God forbid any work of fiction reflects anything from the real world, right? Fortunately it’s not something that has ever happened before.

  • jakebeldercars Jake Belder (@jakebeldercars) reported

    @robinmarriott @PrimeVideo @MotorTrendPlus New Faster with Finnegan, too. But yeah, it’s so messed up. It used to work like clockwork, so what has gone wrong?

  • tulkuss Tulkus (@tulkuss) reported

    @panaevsfriend @LOTRonPrime @PrimeVideo What even WAS this shot it told us nothing other than to expect lots of terrible cgi backgrounds

  • GodKennyPowers The God Kenny Powers (@GodKennyPowers) reported

    @PrimeVideo Never seen $1.5 billion wasted on such a lore cheek spreading mess. When the zealot "writers" said they were going to pillage Middle Earth by "modernising" it I was fearing the worst. Judging from this teaser they have done the modern trend of ruining classics.

  • Jack08974390 Jack (@Jack08974390) reported

    @VanityFair @PrimeVideo well this is either gonna crash and burn or be the best show i have ever watched

  • MaksimKovalev17 Maksim Kovalev (@MaksimKovalev17) reported

    @kiwiclipse @LOTRonPrime @PrimeVideo I have zero problem with skin color, etc I have a problem that they need to rehash classics instead of creating something new I don't even plan to watch it so I highly doubt I'll like it.

  • Bliss_Hughes A Tree Herder (@Bliss_Hughes) reported

    @w_fink @LOTRonPrime @PrimeVideo It’s new so I’m still messing with the settings: the color depth is at 65 (that was default) so I’ll probably put it to 50. But thank god I have all that motion smoothing and noise reduction and the artificial sharpening turned off because then it would literally look awful.

  • enzo_spagpost Ensus ඞ (@enzo_spagpost) reported

    @GlarungYedek @LOTRonPrime @PrimeVideo Bruh the original trilogy cuts like a good 30% of the books and y'all had no problem with them but adding non white characters is somehow crossing the line?

  • Boromir_FR Nico-Yuri (@Boromir_FR) reported

    @Datboynamedtoy @LOTRonPrime @PrimeVideo It's harsh, i think overall the result is really solid and the show only release in 7 months ! I don't know if you watched WoT on Amazon but there you have some terrible CGI stuff

  • EmanuelCPinto Emanuel Pinto (@EmanuelCPinto) reported

    @KenobiStig @LOTRonPrime @PrimeVideo I agree with you. However, it is not always that budget alone work wonders. There are series, not with a low budget, but lower in budget that are huge successes. As long as you're paying the wrong people... things won't turn out the way you expect

  • Michael99529028 Michael Fowler (@Michael99529028) reported

    @primevideouk @PrimeVideo If it was “based on Tolkien’s” LotR, the bad comments could be brushed aside. Instead you took a loved fantasy world with a well established lore. Then thought let’s make it more like real life. Why try to fix something that isn’t broken?

  • Mokotototo Moko (@Mokotototo) reported

    @youwaitedtables @wigzgaming @PrimeVideo That only means no one can 100% accurately represent what Tolkien imagined, does that mean no one should ever use his work? Even though he clearly wished for people to do it?

  • thechrisfigaro Chris Figaro (@thechrisfigaro) reported

    @SaduzBR @blaz_man96 @PrimeVideo As long as the characters skin colour doesn't change the story. There really isn't any problem here. All this complaining seems to be coming from white fragility. Sit down.

  • GaryWhiteDublin Gary White (@GaryWhiteDublin) reported

    @Kerem94048630 @LOTRonPrime @PrimeVideo Honestly, that's the worst part about this. The soundtrack is every ultra-generic action movie trailer music. It sounds like it came from a stock CD from 2011.

  • xminna_m Cinnamon 🍂 (@xminna_m) reported

    @LOTRonPrime @PrimeVideo @saith_d help

  • LikajValmir Valmir Likaj (@LikajValmir) reported

    @WorldsLastNight @LOTRonPrime @PrimeVideo Doesn’t even feel like Lord of the Rings to be honest. However it is very sad to watch one of the best stories/movie destroyed from a bunch of people with issues. They are representing them selves, not the majority.

  • BasQuetzal Carlos That Notices Things (@BasQuetzal) reported

    @LOTRonPrime @PrimeVideo Looks awful hope it fails

  • VeganTom Thomas Stadlauer (@VeganTom) reported

    @PrimeVideo "there's wonders in this world" there IS wonders in this world? seriously?? Tolkien would NEVER have written dialogue in such a modernized slang. instead, imagine if she said "there are wonders in this world", how much more like Tolkien that would instantly sound. awful show.

  • VictorEremita2 Victor_Eremita (@VictorEremita2) reported

    @ollyblum @majorsnuffy @PrimeVideo They should also try to find some evidence of elves having pointy ears in any of Tolkien's work. It's fantasy/fiction you can reimagine it any way you like.