Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: buffering, sign in and playback issues.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 16: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (28%)
-
Sign in (28%)
-
Playback Issues (23%)
-
Crashing (18%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Isle of Palms |
Buffering | |
| Ozark |
Sign in | |
| Orlando |
Sign in | |
| Georgetown |
Crashing | |
| Portland |
Sign in | |
| Holland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Kep Chan
(@KepChan1) reported
@amazonmusic @kanebrown @PrimeVideo Stop swooning and fix the app
-
will friki
(@moreiraperreske) reported
@rihanna @SavageXFenty @PrimeVideo Do you want to make FREE MONEY on TikTok If you donwload tik tok now go to your profile on the top left you'll see a gift, click on it and if you enter this CODE: BT4797851 You can login everyday for the next 7 days and you'll be earning some money everyday.
-
Lynne Vero Larkin
(@LynneVero) reported
@MrAndrewCotter @PrimeVideo 1:30 local, so wtf time Fla? I’ll work on that …. 🤯
-
Chuck Martin, vote out fascist (R)s 🇺🇸🏳️🌈🇺🇦
(@chuck_martin) reported
@SpockResists @PrimeVideo Damn. As a techie, I wanna dig in and figure out how to fix things such as this, but as a user advocate, I completely understand your frustration and know this stuff should just work, correctly and seamlessly.
-
WebbSixty6 🇿🇦
(@webb6610) reported
@PrimeVideo #mammals is godamn awful purely because @JKCorden is in it. I tried to watch 10 minutes of this dumpster fire to at least give it a rating but you turned that off. I feel sorry for his fellow cast being stuck with that #fatpussy
-
Myopinion2022
(@Myopinionin2022) reported
@amazonmusic @PrimeVideo FIX YOUR STUPID MUSIC APP! NOBODY IS PAYING MORE FOR WHAT WAS ALREADY INCLUDED IN PRIME! YOU GREEDY A-HOLES!
-
Stephen Cole
(@cole_stephen) reported
from
Ealing, England
@PrimeVideo try using Wales Scrum 5 commentators and not two Sweaty Socks . Mr Hastings for example doesn’t commentate he shouts and the other guy in Paris “ he’s sizzling through a crescendo Stretched out a gargantuan arm “ he’s awful .
-
Darren Peach
(@DarrenPeach2) reported
@GarethCZ @SARugbymag @PrimeVideo What is your problem ? Clearly you resent SA.
-
Joshua shemtov 🏳️🌈#StopIranGayGenocide
(@JoshuaShemtov) reported
@rookringer the issue os that palces like amazon @PrimeVideo and @nbcsnl feel its ok to promote hate as long as its the right hate
-
James and Silly Bob
(@gorkindorkpork) reported
Shootout to @PrimeVideo and @peacock for being the only two services I don't have issues watching NFL games on. @ESPNPlus can also suck my ****.
-
dean
(@femcoeur) reported
@PrimeVideo some of the movies on ur platform are only available in one language with no subtitles. (and the version available is the dubbed one!) how's that possible ? fix it!
-
SDC1
(@SDCForeverMe) reported
@PrimeVideo @ScottishRugbyXV Im not enjoying the quality of this supposedly live rugby coverage from Amazon Prime. I stream a lot and my BB and WIFI is good, this quality is rubbish, feels jumpy. Would it be better watching it later once not live?
-
🌳 ꪑꫀꪻꪖꪶ & ꫝꪮ᥅᥅ꪮ᥅ ɹoɹɹoH ⅋ lɐʇǝW
(@AzJaxLars) reported
@amazonmusic @kanebrown @PrimeVideo One of the worst decisions ever made by a company only 2nd to apples U2 fiasco. Fix the update as my Alexa is now redundant as my kids won’t use it because they don’t want to wait 40mins while it shuffles loads of rubbish before playing the song you wanted. Absolute 💩
-
CrucianGyal🇻🇮
(@BlueStarrs_VI) reported
@PrimeVideo if y’all feeling “pressured “ to remove that “anti-semitic” flim by Kyrie Irving then you better REMOVE EVERY other slave documentary etc. You guys have THOUSANDS of traumatized documentaries/movies/shows FREELY available without ISSUES. ✊🏽
-
Murasaki9-I can't see my own typos
(@mursaki9) reported
@PrimeVideo Why can't I watch Peripheral without constant lag and sound problems? None of my other video services are doing that, my cable is working...but for the last three days I have gotten both. I couldn't watch today because it's so bad. Is there a patch for this bug?
-
Myopinion2022
(@Myopinionin2022) reported
@amazonmusic @kanebrown @PrimeVideo FIX YOUR STUPID MUSIC APP! NOBODY IS PAYING MORE FOR WHAT WAS ALREADY INCLUDED IN PRIME! YOU GREEDY A-HOLES!
-
Friggan
(@CaptFriggan) reported
We were watching Scrubs on Prime, 1/2 way through season 4 it changed to rent or buy. What the hell is that? @PrimeVideo quality has really declined.
-
Gomati
(@Gomati_vi) reported
@Thyview Not in theatre but in @PrimeVideo #Jaibhim worst movie, full of fake information...
-
Vignesh
(@vickypct) reported
@PrimeVideoIN @PrimeVideo @AmazonHelp audio issues in prime while watching movie this issue has been facing past three days.
-
Vinay Y S
(@vys) reported
@ksprashu @PrimeVideo Do you mean you cannot play the same content from same account on two different platforms simultaneously? For me, resume from another platform works fine. (Apple TV and MacOS Safari). Watch party doesn't seem to work on Safari though.
-
Laura
(@lauraan49278439) reported
@amazonmusic @kanebrown @PrimeVideo Your app update / shuffle is awful! Loved listening to MY playlist while driving! Now I would have to loose concentration just to keep scrolling through the songs that I haven’t chosen! Time to ditch Amazon app! I shall be safely listening to the radio instead.
-
Ed Adams
(@eeadams) reported
@PrimeVideo Now fix Amazon Music which you serious messed up with your idiotic ‘100 million songs in shuffle mode’.
-
Navak
(@NavAulkh) reported
@PrimeVideo Get Roger as a commentator. The people you are using have never broken into the top 50!!
-
Mike S
(@MSachp) reported
@PrimeVideo "...In some countries". So you have a new amazon original series and on launch day you have to hope it will be available in your country. Why? Its not like its subject to copyright issues.
-
WeeMan🏴
(@WJock2) reported
@PrimeVideo quality of video stream for #scovnzl game extremely poor for past 10 minutes
-
Vanessa
(@VanessaHickcox) reported
@PrimeVideo I'm having trouble watching Prime video from my laptop without lag. My streaming services are working at a normal speed, is there an outage currently?
-
K. Kojei
(@k_kojei) reported
@PrimeVideo @Anitta @SavageXFenty And heart. And soul! This? This is the worst kind of social pandering! What redeeming social value is there here? Dead minds in dying bodies. Give her a decade or less and ya won't want to look at her. Apologies all but the truth of it pisses me off!
-
Ravichandran K
(@Ravichandran_K) reported
@rparthiepan @PrimeVideo where is the movie in prime not able to see in in my login
-
Brandon Jacobs
(@Brandon19085550) reported
@nflnetwork has better quality from Munich than @PrimeVideo has right here in America. SMH. #TNF @NFL
-
Johnathan Jones
(@Jjones2443John) reported
@PrimeVideo my amazon tv won't play prime I am paid up and everything else's is working, is there a problem with prime video today?