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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 16% Sign in (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Santiago Sign in 17 hours ago
Los Angeles Sign in 19 hours ago
Seattle Sign in 19 hours ago
Columbia Sign in 19 hours ago
New York City Crashing 19 hours ago
Menomonee Falls Sign in 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • matttrinh
    Matt Trinh (@matttrinh) reported

    @Jack2LOneill @PrimeVideo Not to sound like an Amazon shill, but canceling subscriptions won't work. Buying seasons, introducing new people to the franchise, that will speak louder with the petition because Clarkson had leverage with his success with Top Gear and The Grand Tour.

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @AmazonMGMStudio @PrimeVideo Are they using the Stargate glitch travel through time? We would have found out if you hadn't cancelled the new Stargate series I guess #savestargate

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @JulianaConz @PrimeVideo I think we all just want quality television that doesn't lecture us and treats us as intelligent people. Hard to come by these days.

  • JustinPone
    Justin Pone (@JustinPone) reported

    @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    Good to see @PrimeVideo is being a total ******* and won’t allow sign in but happily take my money. Fu king over thieving shits like this

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • HamiJeMi
    Kick Rock (@HamiJeMi) reported

    @PrimeVideo Who has watched this? Some say it's great, others say it's awful.

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • Empiricist871
    bender871 (@Empiricist871) reported

    @PrimeVideo Huge problem. A guaranteed big success for you, Martin Gero's Stargate, was irrationally canceled by Some Guy. Please reverse that decision.

  • JayPhillip_
    Jay Phillip (@JayPhillip_) reported

    @PrimeVideo I have a problem I need customer support for. How do I do this?

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • Charles40037125
    688vet (@Charles40037125) reported

    @Jack2LOneill @PrimeVideo It has to be the real stargate not some rings of power type garbage. Problem is they only want to make the garbage to push their agenda.

  • NoOnePortant
    Terry Jones 🇻🇦🇺🇸 (@NoOnePortant) reported

    @sportsontvguy @PrimeVideo needs to fix it. I always watch nascar races after the event ends. It’s nearly impossible to do that on prime.

  • undeathmetal
    Spencer ᐰ (@undeathmetal) reported

    Know what would be really awesome? If @PrimeVideo and @AmazonMGMStudio #SaveStargate so that they stop looking like fools and actually make their shareholders money. Can we get the #HazbinHotel gang to help? If Stargate can be canceled because its what the fans want, who's next?

  • Neo1225064
    Neo (@Neo1225064) reported

    @GradStudentHW @Jack2LOneill @PrimeVideo And im telling you, the original writers are very talented. Go watch their work. No way you'd think like this if you watched their other work.

  • Gad_red
    Gadred (@Gad_red) reported

    @AmazonHelp as other users are reporting primevideo is not working

  • alanbarcoff
    AL The Governor!! (@alanbarcoff) reported

    @kevp720 @SportsonPrime @PrimeVideo I don't need, or want to convince you. Facts are facts, maybe go to school for this type of work and you would see CLEARLY what I am talking about. Thank you.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • mysticl
    Impenitent Atheist (@mysticl) reported

    @ChuckBikle @JiltedValkyrie @PrimeVideo like I said .... so what ... lots of us disagree .... I don;t even know why you are on this thread if you don;t like the show ... just to cause trouble I guess ....

  • clivegasm
    Dee (@clivegasm) reported

    @PrimeVideo What is broken is #Stargate. Fix it!

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Stop wasting our time with more crap video. Support Martin Gero's new Stargate 1000% or sell off the franchise to someone else that Martin can work with!!! #SaveStargate

  • The_real_Karzir
    Karzir (@The_real_Karzir) reported

    @ronaldhandley @PrimeVideo Again, there are reasons he acts like he does, but if its not for, no problem, but I enjoyed it greatly and hope for more.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    Stargate is that good. Why would you want to mess with canon? Reverse a terrible miscalculation and #SaveStargate @AmazonMGMStudio @PrimeVideo

  • carolinatitan10
    Everything Zen (@carolinatitan10) reported

    @PrimeVideo Nicolas Cage's agent needs some sort of award for continuing to find him work. Way too old and bad at acting for this role.

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • st5ifud
    Simping minion (@st5ifud) reported

    @readandracex @soldaicris @PrimeVideo thats the worst.imagine 8 weeks waiting like so much could happen in 8 weeks,thats such a waste of time

  • canaryesq
    Jack G (@canaryesq) reported

    Can @FOXSports & @PrimeVideo fix this issue in time for the World Cup? Watching England game, delayed an hour because of thunder, and the stream cuts out and says the event is over, presumably because of the delay and the event going on an hour longer than anticipated.