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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 22% Crashing (22%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paris Buffering 13 hours ago
Paris Playback Issues 13 hours ago
Montpellier Playback Issues 2 days ago
Vilanova de Sau Buffering 4 days ago
Toulon Video Quality 5 days ago
Sydney Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bindureybindu
    bindurao (@bindureybindu) reported

    @PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN

  • mincontro
    Mary Incontro (@mincontro) reported

    @PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!

  • firejack007
    Firejack007 🇺🇸🇺🇦🇮🇱🇮🇷 (@firejack007) reported

    @PrimeVideo fix your *** prime video app. Not working at all. Also won't work in any browser from website. done all of the so called 'fixes'. update, clear cache, reboot, etc. windows 11.

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo What time is it ? It's time for a bit of #SAVESTARGATE ! Even Maybourne helped the SGC to stay alive, so why not you too ? Fear of NID ? But fear you should not, the Stargate crew will fix any problem, like McGyver. Unless he's trapped on a glacier.

  • UnrulyColonist
    UnrulyColonist (@UnrulyColonist) reported

    wtf just happened to the amazon soccer video quality It looks like it's broadcasting in 640x480 #FIFA #PrimeVideo

  • FrenlyTsubasa
    PraviMVP (@FrenlyTsubasa) reported

    @Lakers @PrimeVideo CRASH EM! LAKESHOW YOU KNOW WHAT TO DO!!!

  • BryanRoderick
    B.C. Roderick Sr. (@BryanRoderick) reported

    @AmazonMGMStudio @PrimeVideo This looks good. I have trouble watching TV though. Too long.

  • DeelH80738
    DeeL Hanks (@DeelH80738) reported

    @PrimeVideo Prob the worst sucking streaming service out there, why do you pay for a streaming service then have to pay for movies and other series by episode or season?? Boycot the bastards!

  • biggbossfan151
    Amy👠 (@biggbossfan151) reported

    @i__am_rishska @PrimeVideo Aly Goni is terrible and Arsalan is spineless They try to say good things when talking to the camera but the truth is that they are bullies Bali is a brainless loudmouth that has just joined in with the bullies without giving anyone a chance #KushalTandon #Alliance

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • Se7enEvilMuffin
    EvilMuffins (@Se7enEvilMuffin) reported

    @A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.

  • Take_Niggasaki
    Takeshi Niggasaki (@Take_Niggasaki) reported

    @PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!

  • namjooning111
    project hail dani (@namjooning111) reported

    @klourdess17 NOOO @PrimeVideo FIX THIS NOW

  • SunriseSwiftie
    rissa ♡ (@SunriseSwiftie) reported

    @PrimeVideo you’re the worst for canceling My Lady Jane 💔

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems

  • GringoStarr2029
    SpacedDuck (@GringoStarr2029) reported

    @PrimeVideo Maybe regular folk can sing Imagine to her when this bombs like almost everything else she's in. Terrible actress that makes Tommy Wiseau look good.

  • 1futur0
    Big Boosted 💛💜 (@1futur0) reported

    “See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af

  • agarwalharsh3
    harsh agarwal (@agarwalharsh3) reported

    Is anyone else facing issues with prime video @PrimeVideo , @PrimeVideoIN . When you resume playing a video it doesn't work.

  • YapiYapo99
    Dennis Celery (@YapiYapo99) reported

    Why does the Prime Video app on my phone work perfectly for the Yankees game but the TV app doesn't work again for the second week in a row? @PrimeVideo

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @PrimeVideo Give Ryan Hurst time to recover!! Replacing him in God of War after he got hurt on YOUR SET is an awful thing to do. AWFUL.

  • JsQuick3Pod
    J Boogie (@JsQuick3Pod) reported

    WNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.

  • PadmasambhavK
    Padmasambhav Kulkarni (@PadmasambhavK) reported

    … and Legend (2015)? Fix your garbage @PrimeVideo"

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    @AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!

  • justbecause022
    I (@justbecause022) reported

    @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

  • shegal7
    sgalanty (@shegal7) reported

    @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.

  • itsmelauuren
    It’s me, Lauren (@itsmelauuren) reported

    @projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.