Amazon Prime Video

Is Amazon Prime Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 Problems detected at Amazon Prime Video

Amazon Prime Video problems in the last 24 hours

Amazon Prime Video Outage Chart 11/27/2020 11:50

November 27: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 31.71% Buffering
  • Sign in 26.29% Sign in
  • Playback Issues 23.58% Playback Issues
  • Crashing 15.45% Crashing
  • Video Quality 2.98% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:
United KingdomBournemouth Playback Issues
CanadaHanover Buffering
SpainCuarte de Huerva Sign in
United KingdomDerby Buffering
FranceBrest Crashing
FranceAnnemasse Sign in

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • daviddela79 David (@daviddela79) reported

    @AmazonHelp I am not sure if it an issue with @Roku or @PrimeVideo but when I try to start Prime Video it will start to load and then exit out shortly afterwards.

  • daviddela79 David (@daviddela79) reported

    @Roku is there some kind of outage related to @PrimeVideo? It hasn’t been working for over a day.

  • herrvolk Christopher (@herrvolk) reported

    @PrimeVideo I watched Knock Knock last night. When it got to the part where the girls started to get Keanu’s **** hard to answer the FaceTime call I shut it off. Absolutely terrible movie. Been awhile since I flat out gave up on a movie midway through.

  • DeniseLanza8 Denise Lanza (@DeniseLanza8) reported

    @PrimeVideo La La Land worst movie ever. Dogs won't help

  • Beserkgatts les garcia (@Beserkgatts) reported

    @Bslayer95 @Sling Bro listen to these people I had @sling for a year and it was always problems that’s why I left and went Hulu/philo/N/PrimeVideo

  • meetami Meeta Mishra (@meetami) reported

    What is wrong with @SonyLIV ? Even after paying subscription money, it’s not working. I have had such good experience with other platforms. @PrimeVideo Hotstar @justvoot are all so user friendly. Do they refund money?

  • katin_in_thehat Katin the Hat (@katin_in_thehat) reported

    @peta @PrimeVideo Yah you help them to die with your insanely high "put down" rates

  • jarbrick s (@jarbrick) reported

    @PrimeVideo you are the worst. The version of Dead Ringers you have for rent ENDS 20 mins before the original run time. I have no idea how to get the rest of this movie

  • CouldBeLauren ⚡️👁Leauxren 👁⚡️ (@CouldBeLauren) reported

    @PrimeVideo fix your subtitles!

  • Chuck__Noblet Charles Noblet (@Chuck__Noblet) reported

    @dbongino I'm having trouble finding it on @PrimeVideo, is it being censored?

  • WalshyMovies Michael Walsh (@WalshyMovies) reported

    @itsdougjam @PrimeVideo @randwickritz It’s such a trek for me to get to the premium cinemas and I’m not free at all either which doesn’t help aha Last year I was at Dendy Newtown heaps after uni to see awards bait

  • Lisa92328237 Lisa (@Lisa92328237) reported

    @PrimeVideo Of course, they are ALL coming. Africa is white now, checkout the stats. They are relocating all the blacks here to crash our economy and take our jobs. Then they'll kill the blacks here and the whites in Africa, God can't see people when they leave their God given countries.

  • anusheth89 Simply_Sane (@anusheth89) reported

    @atulamist7 @PrimeVideo I don't know who are these chomus and woke ppl who have no problem with anything

  • Queen0fBlunts Miss Hangover (@Queen0fBlunts) reported from Sonoma, California

    The Lie on @PrimeVideo is the worst movie ever made

  • phatmanshortman Snick (@phatmanshortman) reported

    @PrimeVideo That's not how memes work.

  • afistfulofyen dan demaio (@afistfulofyen) reported

    Does @disneyplus not have as much bandwidth as @netflix and @PrimeVideo ? It’s constantly giving me issues.

  • Kaushik10773490 Kaushik (@Kaushik10773490) reported

    @realmecareIN When i contacted @PrimeVideo customer they stated that "Madhav Seth has not yet officially declared widevine l1 support for amazon prime video,as of now only for netflix it has been given". And it's not only for me but every realme 6 user is facing this issue😡.

  • DownWokeness Down with the Wokeness ⚡️ (@DownWokeness) reported

    @PrimeVideo Tell me more about how black people are the best and white people the worst Woke garbage from @primevideo. Enough.

  • annNow Ann Gilchrist (@annNow) reported

    Ok, @PrimeVideo. You know I love you, but I'm not appreciating the fact that there is NO WAY to get a message to you about a problem. 😠

  • margosel22 Srinath (@margosel22) reported

    @netflix @NetflixIndia When will you introduce remote login for smart TVs like Hotstar and PrimeVideo does? It’s a pain in the butt to type my 20-character randomly generated password using a stupid remote! 🥲

  • avitsumud AS (@avitsumud) reported

    @PrimeVideo Really terrible

  • tintintar Tintin (@tintintar) reported

    @Tietetank @PrimeVideo You are thinking about your asinine cancel culture, not the other more logical cancel culture which cancels truly awful people.

  • stjerome610 StJerome aka Matty (@stjerome610) reported

    @Jenlefforge That’s on my watchlist this next week, right now I’m watching #UncleFrank on @PrimeVideo and his father is awful.

  • lolurnotbensolo Caitie loves Emily✨🖤 (@lolurnotbensolo) reported

    @mommysthirstyy @PrimeVideo I need to work on moving myself up in the circle!!!!

  • twinderella_ ミ☆ BLACK LIVES MATTER ❤️🧡💛💚💙💜 (@twinderella_) reported

    @amazon @PrimeVideo So, can you figure out how to get @hbomax to stream on a Fire Stick because it is really freaking annoying that I can’t watch my HBO Max subscription on my TV. Get it done. It’s 2020, you can work it out FFS. #HBOMax #firetvstick #Amazon

  • Mmhasannn Mohd Hasan zaidi 🇮🇳 (@Mmhasannn) reported

    Dears @PrimeVideo i have cancelled membership 23 nov on customer care call but 4 days gon i have not recived my refund amount 129/- your care executive is saying that you have recived with in 3 days.. pls help.. @AmazonHelp

  • realjonny13 Jonny 13 (@realjonny13) reported

    @PrimeVideo I'm using your app and all the video is distorted. Are there any reported issues tonight?

  • KathyMegar Kathy Megar-Kestner (@KathyMegar) reported

    @bbbtmenw @PrimeVideo @CitadelSecur82 This was from the movie Addam's Family. Wednesday and Pugsley had been sent to summer camp. It was a very elitist and they had trouble convincing Wednesday to take part. They made her watch 'goody' show's all day until she agreed. But it was a ruse. The "Indian" kids broke script

  • Jeremy44430590 Jeremy (@Jeremy44430590) reported

    @PrimeVideo Keep getting an error code: AUTHENTIICATION_ FAILURE_ERROR. I've tried all troubleshooting. Anybody have any suggestions on how to fix this problem. Thanks

  • kdarty Kevin Darty (@kdarty) reported

    @googlenest Okay, I uninstalled and reinstalled @PrimeVideo and the issue still persists. Keep in mind I only see the issue with SD video. HD and 4K are fine. It was better before the latest system update. No big deal, in sure it will get updated, I just wanted to report to help out.

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
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  • 13
  • 2016
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  • 99
  • mp1023