Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (32%)
- Sign in (16%)
- Crashing (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 11 hours ago |
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Buffering | 12 hours ago |
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Playback Issues | 3 days ago |
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Crashing | 4 days ago |
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Sign in | 5 days ago |
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Playback Issues | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vojtak (@Vojtak42) reported@SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.
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Theboringman (@Theboringman13) reportedStarted watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4
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James Noyes (@_No_Yes) reported@PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours
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Mr. Burley (@FishKayaker) reported@PrimeVideo I'm sobbing that your apple client won't resume after I pause the video. This has started in the past month. Either you're vibe coding the app or you need to improve the quality of the outsourced engineers, or maybe just improve your QA process.
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Savage (@Savage29492304) reported@BearGrylls @PrimeVideo audio is ******* terrible on this show
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diva down era (@formybaela) reported@Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve
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THICK and Morty 🔥(6/9) 💰✨💵 (@MimiMiercoles_3) reported@PrimeVideo Should’ve killed Huey season 1. Worst character and worst growth of everyone in the show
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Matt Blank (@Pazuzu98224) reported@amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon
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don lee (@rocketsdon) reported@NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video
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Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported@PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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TennisMamba (@TennisMamba) reported@pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!
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Voice of OG CSK fan (@EndrumCSK) reported@latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.
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Joshua Warner (@JoshuaWarn0410) reported@PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us
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_ (@dgwilliams3d) reported@PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate
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Cpt. ᐰrcher (@cptarcher93) reported@PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate
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Save Stargate (@SaveStargate198) reported@PrimeVideo I'm having issues with my subscription. How can I get support please?
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Mark Dorney (@Musashi1596) reportedRewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.
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emre (@filiynext) reportedhey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6
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شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported@PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo
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Joseph Pinto (@JosephPinto1) reported@PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate
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ABunchofComics (@ABunchofComics) reportedYo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.
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ACW (@aniaacw) reportedI’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime
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Young Boul From The Back Block (@Raubrim) reported@ONEChampionship @PrimeVideo They’re putting these people in the worst contracts possible for Muay Thai rn
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Marcus Aurelius (@JamesBondUN007) reportedAmazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN
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Abbey (@Abbeyrose321) reportedPls fix this @netflix @PrimeVideo @DisneyPlus
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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AYMEL (@AYMEL69) reported@PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.
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✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!
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el-Cheeso 🧀 (@elCheeso) reported@thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.