Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/02/2025 04:50

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRancho Palos Verdes Buffering
United StatesSan Jose Buffering
United StatesTacoma Buffering
United StatesSt. Louis Sign in
United StatesSan Jose Playback Issues
United StatesArab Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nberardi Nick Berardi (@nberardi) reported

    @elbruno @netflix @PrimeVideo Daddy Issues doesn’t mean Son coming of age story. Jupiter’s Rising was about Adult Children who couldn’t get past their overbearing father.

  • Adaptablemew 🥀Rest In Peace Desmond 🥀 (@Adaptablemew) reported

    @PrimeVideo You make your employees brainless minions with your work conditions what you talking about

  • angieholtx1 angie holt (@angieholtx1) reported

    @PrimeVideo sounds like a you problem

  • dgcfc1905 DGCFC1905 (@dgcfc1905) reported

    @IGN Whatever she does let her take her husband with her and keep him a million miles from Amazon's dreadful take on the Ryan-verse. Please stop ******* with Tom Clancy's work @PrimeVideo 🖕🏻. You know it was already pretty good there's no need to force stuff in to tick boxes

  • spike247uk Karen Grant-Bond (@spike247uk) reported

    @Pink @PrimeVideo Had broken my foot 2 weeks before but could NOT miss this, and my ******* god was the best gig I've ever been to

  • thatfina Serafina (@thatfina) reported

    How rude of the algorithm to give me @PrimeVideo ads on here while @amazon has wrongfully locked me out of my account and won't send a HUMAN to help me unlock my account 🤬 #WorstCustomerServiceEver

  • mattfor17336207 matt ford (@mattfor17336207) reported

    @PrimeVideo OMG...SOCIAL MEDIA IN SPACE! complete w/ lonely shrieking women GAGA outfits, a couple sad black men, and, problematically, one silent CIS-presenting white male (who damn well better gay or a ******, or Goddess help you) "PINTEREST GALACTICA". Can't ****** wait.

  • vkshekhawatt Vikram Shekhawat (@vkshekhawatt) reported

    Hey @PrimeVideo your service is not working,...video is not play anymore Only black is displaying

  • purplehys ✨ michellehz 💜 (@purplehys) reported

    Hey @PrimeVideo why can’t I play #buffythevampireslayer season 1? On X1 box from @xfinity. Tried Scrubs, same issue. But a random movie works, so did all my other streaming apps. My daughter & I finally agreed to watch from the beginning, it’s on Prime but we’re denied!

  • SheIsTheWeather Shawna Universe is Lawful Tired (@SheIsTheWeather) reported

    Bad: @PrimeVideo 's Leverage captions still not working. 0 stars. Good: @sundance_now' s Leverage captions ARE working. 5 stars.

  • JordanFroese Jordan Lee Froese (@JordanFroese) reported

    @PrimeVideo officially has the worst tech support I've ever experienced... Prime Video decided out of the blue that I have a VPN running (which I do not), I googled the issue, and discovered that its actually been brought to their attention many times (1/11)

  • JordanFroese Jordan Lee Froese (@JordanFroese) reported

    the article on @PrimeVideo's own forums that show that the issue has previously been raised with them, and met with hostility in return. To which his response was "Are you using a VPN?" OF COURSE NOT, THATS WHY I'M HERE... Then he asked if I could restart my router (6/11)

  • CocoaMuscle CocoaMuscle (@CocoaMuscle) reported

    @PrimeVideo @InvincibleHQ Worse, when it says Quality Check but they've been checking it for the past 15 minutes 😤

  • TheJoelTitus Joely boi (@TheJoelTitus) reported

    The new @PrimeVideo player and software on my Smart TV is terrible and slow

  • oliver_burne oliver burne (@oliver_burne) reported

    @PrimeVideo @michaelb4jordan Why are you sending me harassing emails about not paying for film that didn’t even work! I spoke to one of your advisors weeks ago and told them yet your still trying to get £5 out of me - do you not have enough money ?

  • elbruno Bruno Capuano #MayThe12BeWithYou (@elbruno) reported

    @nberardi @netflix @PrimeVideo Sorry, I think I not get your point right: do you mean that Invincible does not have daddy issues ? BTW, Big fan of the 3 series. Nice to have something different. IMHO, The Boys and Invincible are a little better.

  • mattfor17336207 matt ford (@mattfor17336207) reported

    @PrimeVideo OMG...SOCIAL MEDIA IN SPACE! complete w/ lonely shrieking women GAGA outfits, a couple sad black men, and, problematically, one silent CIS-presenting white male (who damn well better gay or a ******, or Goddess help you) "PINTEREST GALACTICA". Can't ****** wait.

  • spacephorse SPACEPHORSE (@spacephorse) reported

    @PrimeVideo That’s what they call the people that work for them

  • AelalaedaA AelalaedaAed (@AelalaedaA) reported

    @PrimeVideo Sounds like a licensing issue

  • tracy_natacha Natacha is social distancing/ an introvert (@tracy_natacha) reported

    @vinegardog1 @farscape @PrimeVideo I think she might have thought she would but she’d really changed too much. We saw her try with Henta but it just didn’t work.

  • TgpYaboi iwannaworkforcia (@TgpYaboi) reported

    @JeffBezos @PrimeVideo @amazon yo the interface of prime video is really crap, it's very inconvenient and makes the experience not an "Amazon" experience. Amazon has a good reputation for an easy and quick method to do the task but prime is just awful and feels old.

  • Lou__007 Louise Collier (@Lou__007) reported

    @gladding @PrimeVideo It would help if you could pay for Prime monthly.....😣

  • nikofigs Nicholas Figueroa (@nikofigs) reported

    I’ve been watching on @PrimeVideo since day 1 but if I wasn’t, whoever’s running @InvincibleHQ would’ve gotten me in full force with the quality Twitter content

  • KishanKunwar17 Kishan Kunwar (@KishanKunwar17) reported

    @PrimeVideo @PrimeVideoIN @amazonIN Ican’t login to my account from last 3 weeks even after raising my concerns to your customer executive’s which is worst customer experience i have had experienced in my entire life they can’t even tell me the reason behind blocking my account.

  • TashaHa79462226 Tasha Hall (@TashaHa79462226) reported

    @BusinessInsider @PrimeVideo this is terrible news

  • GODSHOTINC GodsHotInc (@GODSHOTINC) reported

    @PrimeVideo I mistakenly ordered the wrong season you guys make it impossible to figure out how to cancel it I need help.

  • SheIsTheWeather Shawna Universe is Lawful Tired (@SheIsTheWeather) reported

    Bad: @PrimeVideo 's Leverage captions still not working. 0 stars. Good: @sundance_now' s Leverage captions ARE working. 5 stars. Great: I can watch Leverage. #leverage #ot3 #ageofthegeek

  • KingKitKat1233 PixlNaut | Commissions open! (@KingKitKat1233) reported

    @PrimeVideo I can help. Yellow midgets try to find a dictator.

  • JasmineCie Jas (@JasmineCie) reported

    @TheCosby The acting and writing were terrible but I’ll admit to liking the overall concept. Invincible on @PrimeVideo was better in every way.

  • Burak24815411 Mr. V (@Burak24815411) reported

    Hi, I can not access my old phone number. So I can not login my amazon account. I can not verify mobile phone sms verification. I have an amazon membership I can not use it. Please help me. How can we disable phone verification @amazon @AmazonHelp @PrimeVideo