Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Sign in (24%)
-
Crashing (24%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Spalding |
Crashing | |
 Los Angeles |
Sign in | |
| Fargo |
Buffering | |
| Cedarcreek |
Crashing | |
| Atlanta |
Sign in | |
| Woodbury |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
tenas ryan
(@RyanTenas) reported
@netflix, @PrimeVideo y’all gotta get this movie on your platform: American Skin. It demonstrates an awful truth and is just too good for the little exposure it has.
-
Ashis Dash
(@ashiskdash) reported
So from Chrome browser on his laptop, he opened @PrimeVideo and clicked on upgrade. Went to @amazon site and upgraded it by paying 999 INR. Now he went @PrimeVideoIN to see Family Men 2. But no luck. Still the same issue 2/n
-
❤
(@MpehlePhila) reported
from
Johannesburg, Gauteng
@PrimeVideo I need help. How do I contact the customer service about my account?
-
Wave Broadband
(@WaveConnects) reported
@CrazyTownJ @PrimeVideo Hello, If there is anything we can do to assist you, please feel free to send us a DM with your account information and we would be happy to help. - Hailey
-
bea tiu-laurel
(@beatiulaurel) reported
@WNBA #wnba #WNBATwitter Amazon Prime isn’t streaming the WNBA in the Philippines :( i already have league pass, and it’s blacked out 💔💔💔 any chance you can help a fan out??? I don’t wanna miss the seattle game tom live 😭 and all the future games... @PrimeVideo #AmazonPrime
-
CaitlynJenner4CAgov 🗣️🇺🇸
(@EffWebsite) reported
@PrimeVideo @maryjblige I can’t get past that awful horsehair wig.
-
Djems
(@Djems94) reported
@hdreport @UHD4k @PrimeVideo If you are on the new Apple TV 4K it’s a known issue that on 3rd party apps (does it for me on Netflix for example) some 4K contents stream (or are indicated to be, I’m not sure) in HD. Seems to be fixed in 14.7 beta 2.
-
Deepak suiwal
(@SuiwalDeepak) reported
Why?? I am only using with one device. But still showing this type of error. Resolve this issue in just 05 minutes, otherwise return my membership charge 👍 @PrimeVideo @AmazonHelp
-
qoHꙅid ᴙɘHqoTꙅiᴙHↃ
(@KwadwoChris) reported
@primevideouk @PrimeVideo @amazon have the worst interface of any streaming service, why is there no “continue watching” section or previously viewed
-
SurajBharadwaj97
(@surajbharadwaj3) reported
@Siddhar53305229 @PrimeVideo I didnt advice anything to you. I'm nobody to advice you. I just said what the makers felt. You can always on the subtitles for understanding the language. You guys won't have a problem if hindi is added in some south indian movie, but vice versa and people will have problem🤦🏼
-
Akshay Kumar
(@AkshayK82158832) reported
@PrimeVideo having issues while playing family man 2 from morning.. Other video are playing without any issues.. Can you refund my prime cost? @PrimeVideoIN Family man 2 is not loafing properly
-
wayne james
(@wayne_m_james) reported
@PrimeVideo Brad and Jennifer. But I guess that would be asking for too much. Let’s face it, Jen is super Hot. Brad I am massive fan of your work but you though the grass was greener on the other side.
-
Simone🙌🙌God got this
(@this_simone) reported
@PrimeVideo I want a refund NOW STOP THE STEALING!!!!!! I WORK HARD GOR MY DAMN MONEY!!!!!!!
-
Shubham Verma
(@vermaverbalize) reported
Iam not able to stream HD content on @PrimeVideo app on my android device. Check all the settings and did all the troubleshoot suggest by you. Help me out on this.
-
Fosh Dogg
(@FoshDogg) reported
Decided to try and watch the Harry Potter's on @hbomax since they were acquired, and my lord the quality is crap. Immediately went back to where I own them on @PrimeVideo and they look 100x better.
-
Marissa
(@MonchyHamachy) reported
@BusinessInsider @PrimeVideo this is terrible news
-
CrazyTownJ
(@CrazyTownJ) reported
@WaveConnects @PrimeVideo Your customer service is so bad. Your chat is clueless and a 27 minute wait to get help on the phone? Geezus
-
Real Stockton
(@RealStockton) reported
dear @PrimeVideo DOM is an @PrimeVideo production, but I could not get beyond 10 minutes The dubbing is so bad it is like watching a 1980s Saturday morning cartoon Worse actually I find the quality of the translation and voice over, dubbing, for most of your productions crap
-
sanjeev
(@sanju88888888) reported
@OnePlus_IN Im not able to stream HD content from Netflix ,Hotstar and Primevideo on my Oneplus 8 pro . what is the issue?
-
Djems
(@Djems94) reported
@hdreport @UHD4k @PrimeVideo If you are on the new Apple TV 4K it’s a known issue that on 3rd party app (does it for me on Netflix for example) some 4K contents stream (or are indicated I be, I’m not sure) in HD. Seems to be fixed in 14.7 beta 2.
-
Mahesh Arul
(@MaheshArul8) reported
@PrimeVideoIN @PrimeVideo app not working kindly reslove. My thrill broke
-
Frustrated Aatma 😤
(@BeingSarcastic5) reported
@PrimeVideoIN @AmazonHelp @PrimeVideo having issues while playing family man 2 since morning.. Other video are playing without any issues.. Can you refund my prime cost?
-
Bugünün yarını var.
(@thedarkestblue) reported
Hi @PrimeVideo What is error #9912 on firetvstick
-
Andy Schornack
(@Schornack) reported
Watched the movie Breach on @PrimeVideo tonight. I wish I had that time back. Terrible movie. Better than last nights Outside the Wire on @netflix but not by much...
-
AJ's
(@JainAankit2) reported
@PrimeVideoIN @PrimeVideo #Familyman2 wanted to ask if dis series release in tamil telgu Lang. In my scene whenever hindi people come dey show dwn in Hindi speaking Lang ? As 40% of series Lang is in tamil as select hindi audio den also very bad and worst watchin @BajpayeeManoj
-
Bibliocrunch
(@BiblioCrunch) reported
Looking to interview someone whose #selfpub work been picked up by @netflix @hulu or @PrimeVideo ?
-
Anitesh Kumar Mehta
(@AniteshMehta) reported
@PrimeVideoIN @PrimeVideo when l try to sign in to prime video from a number it shows that this is not connected with Amazon account why
-
Marissa
(@MonchyHamachy) reported
@BusinessInsider @PrimeVideo this is terrible news
-
Bhautik Mehta
(@bhautik_pm) reported
@AmazonHelp Ok so I did the same & spoke to Mr. Sagar (customer care executive) & as per him this is an on-going issue with lots of customer getting this error message only for this particular title. There is a master ticket raised for the same. @PrimeVideoIN @PrimeVideo #TheFamilyMan2
-
Michelle Wallace
(@smbwallace) reported
@SnowFaerieWings @PrimeVideo That could work!