Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/23/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGilbert Buffering
United StatesRogers Playback Issues
United StatesJackson Buffering
United StatesWashington Crashing
United StatesWest Haven Buffering
United KingdomCaterham Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Bcrames1506 Brian C (@Bcrames1506) reported

    @triforceprojekt @PrimeVideo Yes. Terrible.

  • UltraMagaMom24 UltraMagaMom (@UltraMagaMom24) reported

    @PrimeVideo @NFLonPrime Streaming is awful, horrible picture, horrible?!?

  • kal1974kal Kate Lortz (@kal1974kal) reported

    @PrimeVideo @chargers @Chiefs The quality is awful and the cs link you’re sending says unavailable.

  • nerdbrodmv Nerdbro (@nerdbrodmv) reported

    @PrimeVideo @chargers @Chiefs The stream doesn’t work

  • samault1 sam ault (@samault1) reported

    @PrimeVideo @chargers @Chiefs On Gigfiber and the video is terrible. Restarted it like 5 times already and same poor video. I’m bailing. Please fix

  • arizona_nathan i think it’s nathan jr (@arizona_nathan) reported

    @NFLonPrime @chargers @PrimeVideo It’s 2022 and we can’t get better quality than a 1980’s tube tv? Sound is horrible, picture horrible. Do better

  • FrostyT330 Robert Frost (@FrostyT330) reported

    @PrimeVideo @chargers @Chiefs Your video quality is horrible! Never experienced this in any other channel!

  • SwamileeSports SwamiLee (@SwamileeSports) reported

    Are my glasses all hogged up or is this the worst stream imaginable that doesn’t involve a 90 year old man? Shame on you, @PrimeVideo #KCvsLAC @nfl find a new network so we can enjoy the game!

  • gasdockd Kishan (@gasdockd) reported

    @PrimeVideo @chargers @Chiefs Smooth audio without any interruptions. Video goes choppy, with a frame rate of about 0.5Hz, for about 3 seconds, every 10-30 seconds. Gigabyte fiber. Never had this issue with live sports on YouTubeTV.

  • Scholastic2Cool Davion Rosser (@Scholastic2Cool) reported

    @PrimeVideo If y’all are gonna be streaming games YALL gotta have better quality

  • TommyLee491 Tom Stark (@TommyLee491) reported

    @NFLonPrime @DudePerfect @PrimeVideo Let's check in on getting your streaming quality up... ans if I get the "here how to troubleshoot" auto reply I may lose it!!! How about you guys troubleshoot and fix this mess

  • Ckjmama Chris (@Ckjmama) reported

    @ByHeatherLloyd @NFL @PrimeVideo No issues here but watching on iMac

  • karinnacarmen Karinna (@karinnacarmen) reported

    @PrimeVideo the stream quality is abysmal. Do better #TNFonPrime

  • simpjd john simpson (@simpjd) reported

    @PrimeVideo picture is awful

  • Liz96773286 Liz (@Liz96773286) reported

    @PrimeVideo @NFL @amazon This first game on Prime Video is AWFUL - video keeps buffering and when it does show it is such low quality it’s like I’m watching tv in the 1950s!!!

  • CalebBarnhill Caleb Barnhill (@CalebBarnhill) reported

    @PrimeVideo fix this terrible broadcast. Completely unacceptable, do better.

  • JonGraySwag JG (@JonGraySwag) reported

    I’m not against NFL football on a streaming service but damn @PrimeVideo fix your feed it is absolute blurry garbage

  • DudleyJ50 JD (@DudleyJ50) reported

    The quality is horrible. What a fail. @NFL @amazon @PrimeVideo. Can the experiment end? #trash

  • joshmo2236 Josh (@joshmo2236) reported

    @PrimeVideo is there an issue with the stream tonight. Twitter users seem to say so and I haven’t been able to watch a drive without the picture freezing and jumping around

  • MrSouthShore Brian (@MrSouthShore) reported

    Did @PrimeVideo just crash ?

  • TheMrEtheredge Ed Etheredge Jr. (@TheMrEtheredge) reported

    Thursday Night Football is terrible thanks to @PrimeVideo crappy feed. Looks like a warped vhs tape…

  • engstrandarch ENGSTRANDARCH (@engstrandarch) reported

    The problem so far with @PrimeVideo is the buffering is really killing the experience, and the picture quality is really spotty.

  • TamiMcKnight12 Tami McKnight (@TamiMcKnight12) reported

    @PrimeVideo Your feed is truly awful. Hey @JeffBezos, quit laughing while sitting next to the commissioner and fix this! I stream on multiple apps and do NOT have this problem on their services! Cheap a** billionaire. 😡 @NFLonPrime #TNF

  • ISYMFS2021 CT (@ISYMFS2021) reported

    The Amazon Prime broadcast tonight is beyond awful! Billion dollar shitshow #KCvsLAC @PrimeVideo

  • mattschues Matt Schuessler (@mattschues) reported

    Anyone else try to watch the #Chiefs game on #PrimeVideo ? Was the quality horrible for you too?

  • ItsTeeEllCee TLC is a JP fan (@ItsTeeEllCee) reported

    @triforceprojekt @PrimeVideo My audio is good, but the picture is terrible and I have had a couple of stutters, and I have very high speed internet. The video quality in the ads seems to be fine. 🫤

  • onemoremickey bromersh (@onemoremickey) reported

    Am I the only one who’s @PrimeVideo coverage of the @NFL game is awful? Audio is 30 seconds ahead of the video and video quality goes from great to 1987 frequently. Awful.

  • LetMeBe__Frank Kid Frankie (@LetMeBe__Frank) reported

    @PrimeVideo this video quality is trash

  • nikegolf76 Robert Meredith (@nikegolf76) reported

    @AmberTheoharis @PrimeVideo Video quality was rather lackluster until I started streaming the game through the video game console. Would’ve thought for all the money involved, they’d offer both 4K and FullHD streaming options.

  • alawhead Adrian (@alawhead) reported

    The @NFL on @PrimeVideo quality is terrible. Video and audio is awful. Hard to watch