Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/27/2026 15:05

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustriaVienna Video Quality
United StatesKillen Sign in
United StatesQueens Playback Issues
United KingdomBelfast Playback Issues
United KingdomSwadlincote Buffering
United StatesBirmingham Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • cindytaliaspeak cindy (@cindytaliaspeak) reported

    PLEASE HELP ME. i was watching the OC on prime earlier today and now its saying i need an hbo max subscription. IS IT JUST ME??? PLS I NEED IT BACK HELLO ... @PrimeVideo fix this pls im gonna cry #theoc #summerroberts #sethcohen

  • satyavarma_13 Satya Gadiraju 🇮🇳 (@satyavarma_13) reported

    @PrimeVideo is the worst streaming platform in the world, prove me wrong. I wonder how they top the chart on apple store with such bad user interface. Do you @apple get paid to promote their stuff on @AppStore?

  • avi8torsflying Gareth Burgess ➡️ (@avi8torsflying) reported

    @PrimeVideo what's the point of an account access pin if you have to literally select the code on a screen numerical display in front of your guests? Other providers like @Netflix & @DisneyPlus allow you to use the TV remote numerical keypad. Any chance you can fix this?

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • kiera_tiva kiera (@kiera_tiva) reported

    @tivaforgood @PrimeVideo If it went through Star/Hulu it could definitely work, they have way more racy & sweary content lol, as well as precedent with the franchise. I think either them or Prime are equally possible

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • gadirajusatya Satya Gadiraju 🇮🇳 (@gadirajusatya) reported

    @PrimeVideo is the worst streaming platform in the world, prove me wrong. I wonder how they top the chart on apple store with such bad user interface. Do you @apple get paid to promote their stuff on @AppStore?

  • woke_indian_ Woke Indian (@woke_indian_) reported

    @ViCustomerCare I was charged Rs 1500 for @PrimeVideo last month, And again this month. Trying to contact customer care, but no help there.

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • guenoncore Gothic. (@guenoncore) reported

    @KO0490308092486 @PrimeVideo Weird agenda based race mixing stuff for no reason at all that doesn’t even work or is set up romantically, ****** *** empty plot, dogshit cinematography, boring as ****, cringy interpretations of the lore that makes it Disney more than fallout, and lazy screenwriting, also bad effects. Total dogshit

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • HendoBro Kenny Henderson (@HendoBro) reported

    @ABC Worst coverage I've ever watched. Highly promoted on @Disney and @PrimeVideo and didn't even show the ball drop! Most ridiculous thing I've ever witnessed. Happy New Year

  • Lickyleek Licky Leek (@Lickyleek) reported

    @PrimeVideo cannot be allowed to stroll into 2026 with a dashboard that still looks like it streams in 180p. HBO Max and Disney+ are out here flexing interfaces prepared for an 8K future, and Amazon’s UI is still giving early YouTube quality!

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies