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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 35% Playback Issues (35%)
  • 23% Buffering (23%)
  • 19% Sign in (19%)
  • 18% Crashing (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Ensenada Buffering 23 hours ago
Vancouver Sign in 3 days ago
Maynard Sign in 4 days ago
Melun Sign in 5 days ago
Brasília Buffering 5 days ago
Houston Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • sharukhhhussain
    شاہ رخ حسین शाहरुख हुसैन (@sharukhhhussain) reported

    @PrimeVideoIN Why are downloaded videos not playing properly when there’s no internet, and why does streaming keep buffering so much? 😤 Netflix and Hotstar play much more smoothly Please fix these issues this experience is extremely frustrating for paying customers. #PrimeVideo

  • sntimm19
    NickT (@sntimm19) reported

    @mnwild @PrimeVideo Awful decision.

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • canescouchcoach
    CanesCouchCoach (@canescouchcoach) reported

    @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

  • adeogunyale
    Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported

    @PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please

  • PramitRoy11
    Pramit Roy (@PramitRoy11) reported

    @PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩

  • corninmypoopies
    💫✨corn in my poopies✨💫 (@corninmypoopies) reported

    @PrimeVideo always has the worst movies of all the streaming services.. 😷💩

  • GoofCentral101
    Goof Central Wrestling Edition (@GoofCentral101) reported

    @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

  • hateonikwen
    +419 (@hateonikwen) reported

    @PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription

  • MasterG00g00
    CrimeMasterGoGoo (@MasterG00g00) reported

    How can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo Help please @AmazonHelp

  • rankayash21
    Yash (@rankayash21) reported

    @reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • WallstFarm
    WallstreetFarmer (@WallstFarm) reported

    Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

  • eabo1
    mcargison (@eabo1) reported

    @ETimsNet @PrimeVideo Camera work is awful

  • mikepower1871
    Michael J Power (@mikepower1871) reported

    @AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱

  • Windinmyhair00
    Wind (@Windinmyhair00) reported

    @PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯

  • PokeJayGilbs
    Jay Gilbs (@PokeJayGilbs) reported

    @AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • Mooseamillion
    Moose (@Mooseamillion) reported

    @Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • davefuller
    Dave Fuller (@davefuller) reported

    @JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.

  • Elkin242
    KIN🇺🇸🇬🇭 (@Elkin242) reported

    @PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!

  • mark_larso21217
    Mark Larson (@mark_larso21217) reported

    @AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    Not surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

  • filiynext
    emre (@filiynext) reported

    hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6