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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 South Lyon |
Sign in | |
| St. Louis |
Buffering | |
| Omaha |
Sign in | |
 Blackburn |
Playback Issues | |
| Croydon |
Crashing | |
| Pittsburgh |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent I Torres
(@DragonShadow384) reported
@PrimeVideo About an hour ago I tried to watch the new episode of Star Trek Discovery, and to my dismay It wouldn’t allow me to watch it, a nasty little message said, Problem Occurred. We’re unable to load tv details. Please try again later. What a bummer.
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Kelly Whelan
(@KellyLWhelan) reported
Idea: American Idol but for inventors. Each season, anyone can submit an idea for how to solve [insert current world problem]. If their idea is selected they are paired with a team to test/ build it. Winner gets $10M. Publicly incentivize problem solving @netflix @PrimeVideo
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Natiffan
(@natiffan) reported
I am struggling with what to think about the @TheWheelOfTime series on @PrimeVideo . I have read the books and the video series feels all over the place. The problem is that’s it’s done very well, just very different from the books. I am seeing the differences more than anything.
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Matthew Haslberger 🇦🇺🤘
(@mjhaslberger) reported
@PrimeVideo several episodes of @NCIS_CBS appear to be broken on your service. Only playing background audio/music, no dialogue. A couple eps in season 7, and so far ep 6 & 7 in season 8
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Harri's Kamal-toe
(@VPHARRIS64) reported
@TheWheelOfTime @PrimeVideo I'm giving this show everything I've got. Trying to like it, but FML, I'm almost done with this. If you've read the books, don't watch the show, it will ruin it. Please, Amazon, fix what you are doing!
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Kimmeboo
(@Ohnowhysosmall) reported
@MTV @ChallengeMTV I want to thank you yet again for ******* up things for the fans who pay for the show through @PrimeVideo I’m still waiting to watch last nights episode. This is ridiculous. Fix this FFS
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Marcel Hartjes
(@marcelhartjes) reported
@MrJamesMay @PrimeVideo Nooooo, not you, the image quality of the shots made with the drone u used! Maybe I used the wrong words as a Dutchy…. #sorry
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Joyce
(@tithonia_tea) reported
@TheoryWheel @PrimeVideo @TheWheelOfTime What did they fix about it?
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Minkajane
(@minkajane) reported
Several months ago, streaming videos on @IMDbTV started having unsynced audio. Exiting the video and going back in fixed it. That doesn't work anymore and now the problem has expanded to @PrimeVideo. It's so bad I can't watch the videos at all. It only happens on my Firestick.1/2
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Manimal
(@BrentHarlan) reported
Very happy #ThursdayNightFootball is leaving @Fox. Troy and Joe are terrible and don’t get me started on the unwatchable pre/half/postgame show. Please do better @PrimeVideo EVOLVE!!
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Lee mosley
(@rlm21450) reported
@AnywhereN @HughesRah @PrimeVideo Higher status or not, someone else (of status) would have been better. Kidman can be hit or miss. Remember that awful Bewitched movie? Which was not entirely her fault.
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🐉Lews Therin Telamon🐉
(@Drag0nReborn) reported
@TheWheelOfTime @PrimeVideo My brother (he never read the books) brought up a good point. He asked whether Mat didn't go through the Ways due to an issue with the actor. The fact that he has been recast for Season 2 could make it likely. 🤔
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Alex Mack
(@UptownMacLife) reported
@Reaper0fMars @TheWheelOfTime @PrimeVideo As a book reader let me be the one to tell you, book dialog would be horrible on screen. It would sound unnatural and archaic. But since you didn't get that before on your own I'm pretty sure me telling you won't help you understand.
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timmy leahy
(@TimmyLeahy) reported
@DWiesbach @PrimeVideo @ExpanseOnPrime Makes me feel like we’re being used to help pump up app download, DAU, and MAU numbers for iOS and Android.
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Ho Ho Homo 🎅🎄
(@whorrigami) reported
@PrimeVideo @KarenKilgariff @GHardstark in case you haven’t gotten your Riz Ahmed fix recently
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(((Mina Stellör)))
(@MinaStellor) reported
@PrimeVideo I wish casting would have taken a chance on some newer actors closer in age to Lucy & Desi when they were filming I Love Lucy. I feel like Sorkin & Lucy Arnaz just really wanted to work with Nicole & Javier. They're great actors but at some point such an age gap in unbelievable.
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David
(@mdleslie) reported
Lip sync is way off on this Amazon Prime broadcast of the football game. Way off. Like a full second. Hey, @PrimeVideo I can fix this for you. Give me a job.
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OZZIE
(@zagupoz) reported
@PrimeVideo why haven’t you uploaded @survivorcbs finale on @paramountplus been waiting all day to watch please fix
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BrittanyPierre.ethᵍᵐ
(@redactedpride) reported
@PrimeVideo Quite possibly the worst casting I’ve ever seen.
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Minkajane
(@minkajane) reported
@IMDbTV @PrimeVideo The Prime video app works fine but I want to watch things on my TV. A 30 second delay between video and audio is not going to work for me. 2/2
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Thor Mathiason
(@MathiasonPrj) reported
@ToledoThomas @PrimeVideo This. Shoehorning broken family drama into a movie is one of the quickest ways to turn me off of your movie.
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JFFRaggy
(@RagnarokDel) reported
the experience is awful on PC @PrimeVideo Got an ultrawide monitor and I get letterboxing on all 4 sides. Like get with the times it's 2021.
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VinnyCThatWhoIBe
(@vinnycthatwhoib) reported
Time for another episode of @PrimeVideo 's artifact ridden horribly encoded mess known as #WheelOfTime . Too bad they can't be bothered to fix the terrible 4k / HDR implementation. I'm stuck watching in 1080p as a workaround, which is ridiculous.
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WeiShiLindon
(@VasherZahel) reported
@GaurSomesh29 @TheWheelOfTime @PrimeVideo That's book 2 if you're having trouble. Book 2 we found out there's a multiverse
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ToniAnn
(@ToniAnnSL) reported
@PrimeVideo Worst casting choices.
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kai | scar :D
(@flandersflower) reported
@PrimeVideo accidentally purchased something bevsuse it went through automatically please help 😢😢😢😢
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M
(@RealDealAiel) reported
Really interested in the decision behind Perrin/egwene/rand.. can't help but feel like @PrimeVideo REALLY needs to give WoT more episodes to tell more of the story.
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Mason Capwell
(@MasonLCapwell) reported
@PrimeVideo Quit pooping out Direct-To-TV quality woke garbage.
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Adam Zielinski
(@adamzfilm) reported
@PrimeVideo sorry, can’t find anyway to contact you otherwise. Why is the Survivor finale still not on amazon with paramount plus? If this is an issue I would just go directly to paramount plus. Just curious.
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Ethan H. | ☭ 🏳️🌈 | Anti-Twitch-Streamer-Aktion
(@Ebiscuses) reported
@SkyBlueTsunami @PrimeVideo @DebraMessing Probably a good idea to not connect people who are awful and insufferable to your project