Is Amazon Prime Video down?

Problems in the last 24 hours

Amazon Prime Video signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (30%)
• Buffering (29%)
• Sign in (20%)
• Crashing (17%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Mauldin	Playback Issues	10 hours ago
Poplar	Buffering	2 days ago
Poplar	Buffering	2 days ago
Pornic	Crashing	7 days ago
Mozac	Buffering	7 days ago
Salem	Buffering	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nancy Roberts (@NancyRo96447533) reported 49 seconds ago

  @KristiTalmadge @PrimeVideo I have Hulu cause it let's you share it with others. Even if they don't live with you. But same problem nothing new to see after a while.

• 
  KIN🇺🇸🇬🇭 (@Elkin242) reported 4 minutes ago

  @PrimeVideo you lot should stop segregating your services why is this only in UK and not on the US prime video when we paying subscriptions to get everything prime video has to offer, is this going to happen with the United documentary too? Fix up NOW!!

• 
  Gcfan1987 ♊ (@Gcfan1987) reported 4 minutes ago

  @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

• 
  Zach Ramos (@RAMOSakaDirty30) reported 10 minutes ago

  Yo I’m an average guy that works on Sundays. So I got off work and paid for @AEW ALL IN after I got off on @PrimeVideo just to pay $50 and to only see the last 15 minutes of the main event and then asked to pay another $50 to watch the whole thing? What’s up with that? @TonyKhan

• 
  Save Stargate (@SaveStargate198) reported 12 minutes ago

  @PrimeVideo I have an issue with my Prime Video subscription..help!

• 
  mar ⚢ (@tresttragos) reported 14 minutes ago

  @PrimeVideo get to work abt season 2 right now you guys im INSANE

• 
  Laura Elizabeth Mayes (@lauraelizabethm) reported 16 minutes ago

  Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

• 
  Goof Central Wrestling Edition (@GoofCentral101) reported 18 minutes ago

  @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

• 
  Kat (@KStargateFan) reported 23 minutes ago

  @broken76c @PrimeVideo @AmazonMGMStudio That is why I'm fighting for what Amazon announced last nov. A Statgate show that is a continuation of the other Statgate shows with the original writers like Martin Gero's. If the original writers are allowed to write the new show then I dont think the show will be terrible.

• 
  Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported 24 minutes ago

  @PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please

• 
  Elena Shalneva (@ShalnevaE) reported 26 minutes ago

  @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

• 
  Kayden🌒 (@Manestbleu) reported 27 minutes ago

  @City_Xtra @PrimeVideo Kdb never wanted to leave city especially when we were going through Soo much trouble but look at rodri the moment he sees were going through a rough patch he decides to leave **** him

• 
  Eren Shelby (@LifelsGoodd) reported 31 minutes ago

  @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

• 
  anna cee ⁷ (@annabelle5304) reported 31 minutes ago

  @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

• 
  LocalHooker (@LocalHooker1012) reported 32 minutes ago

  @pavyg @PrimeVideo Nice to see common sense at work

• 
  SJ (@Sovann_Jahlee) reported 34 minutes ago

  @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

• 
  New World Disorder (@NewWldDisorder) reported 34 minutes ago

  @PrimeVideo are you guys gonna work today or what. My app says prime video is out

• 
  💫 (@sxdras) reported 35 minutes ago

  Why tf am I seeing the Nasty Zionist baby killer gal gadot as I login to @PrimeVideo why is this woman allowed to have a job still? WTF disgusting

• 
  J.M.A. (@Jayemay_) reported 36 minutes ago

  So glad @PrimeVideo gave us Spider-Noir in its intended black-and-white format, except their UI is so aggressively idiot-proofed for casuals that the toggle literally doesn't show up on half the TV apps. Studio cowards buried the actual artistic vision behind a broken, buggy menu just to force everyone into watching the color version. Unbelievably frustrating.

• 
  ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported 37 minutes ago

  @PrimeVideo See you at work tomorrow!!

• 
  BuddyFett (@BuddyFett) reported 42 minutes ago

  @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

• 
  meow Sedai (@MeowSedai) reported 44 minutes ago

  @choplo2010 @PrimeVideo why would you comment on my comment ? do you want to help bring back the wheel of time?

• 
  caramello2024 (@caramello222) reported 46 minutes ago

  hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

• 
  007 (@Kaff_007) reported 47 minutes ago

  @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

• 
  Mike (@Mikeabbey__) reported 49 minutes ago

  Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

• 
  Blackanos (@ThaHustleMan330) reported 51 minutes ago

  @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

• 
  caramello2024 (@caramello222) reported 52 minutes ago

  hey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

• 
  CanesCouchCoach (@canescouchcoach) reported 53 minutes ago

  @SonataAway @Canes @PrimeVideo I was paying $20/month with FanDuel last season for roughly 8 months which totaled $160. This is still much cheaper at $100 for the year (even if not needed for the summer 4 months). And hopefully with Prime it’ll be better streaming quality without Bally/FanDuel tech issues.

• 
  el-Cheeso 🧀 (@elCheeso) reported 56 minutes ago

  @thatcrazycatmum @AmazonMGMStudio @PrimeVideo The problem is absolutely definately not the Cheese. It's the O'Niell's Ba'als part that's holding me back.

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara