Amazon Prime Video

Is Amazon Prime Video down?

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/13/2026 17:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (27%)

    Sign in (27%)

  2. Buffering (27%)

    Buffering (27%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhoenix Playback Issues
United StatesWinchester Sign in
United StatesLas Vegas Sign in
United StatesNeedham Video Quality
SwedenÅkarp Crashing
FranceMetz Crashing
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EZLVSZ DEDenver🇺🇸🌊🇺🇦 (@EZLVSZ) reported

    @PrimeVideo trying to play your streaming shows is problematic. Constant delays and errors and loading. All other apps like YouTube TV and Hulu run fine. Am I doing something wrong?

  • HannahHafeez 𝖍𝖆𝖓𝖓𝖆𝖍 (@HannahHafeez) reported

    @PrimeVideo I rented pulp fiction and it doesn’t want to work. Had 29938329 playback errors, finally got it on the screen and now it won’t load at all -.-

  • philengle21 Kneel B4 Zod (@philengle21) reported

    @PrimeVideo These are easily the worst parents I’ve seen in any teen movie

  • willist80404642 willis thompson (@willist80404642) reported

    @FANologyPV @PrimeVideo @TheBoysTV Please help Kepler 22b! #RenewRaisedByWolves

  • ChelleHanson Chelle Loves J2 ❤️💙SPN DC & SPN Den 2022 (@ChelleHanson) reported

    @therealKripke @PrimeVideo Damn you @therealKripke there was so major emotions in that episode... How are we supposed to hate #SoldierBoy when he's so broken?

  • jtinch Jack (@jtinch) reported

    @antonystarr @therealKripke @PrimeVideo Help. I can’t get it off.

  • StinkyBastard12 StinkyBastard12 (@StinkyBastard12) reported

    @PrimeVideo @AskPlayStation Hi, can you work together to fix the Prime App on PS5? There’s serious lag/judder, even with the latest update (06/22/22) And yes, my internet connection works real fine and every other video apps displays at 4K HDR without any problems. Thank you.

  • avakrutko Akrutko (@avakrutko) reported

    @PrimeVideo @TheBoysTV Is there an issue with prime video right now, we keep getting an error! zip is 44143

  • crystalchauvin Crystal Chauvin (@crystalchauvin) reported

    @AbnosomeAlyssa @therealKripke @PrimeVideo He really is. He is so goddamn funny and adorable and awful at the same time 💙 Rooting for him and the 🐙

  • StinkyBastard12 StinkyBastard12 (@StinkyBastard12) reported

    @AskPlayStation I’ve tried delete/reinstall the app and done the 2 options in the safe mode 5. line. But unfortunately the issue is still here, I think it’s up to @AmazonHelp to fix their app @PrimeVideo

  • _gorgeouscee CEE❤️‍🔥 (@_gorgeouscee) reported

    @PrimeVideo @TheBoysTV FIX THE PVALLEY EPISODE

  • SquirtGG Da Squirt! (@SquirtGG) reported

    @PrimeVideo Can you FIX YOUR APP? That makes me not a fan.

  • i_am_shehateme R. Ridley (@i_am_shehateme) reported

    @PrimeVideo sure can **** up a night. #PValley not working

  • jestingjeffrey Jeff with a J (spelled the correct way) (@jestingjeffrey) reported

    Wow @PrimeVideo you supremely broke your @PlayStation app, I don’t know what the hell you did in that latest update; the video and audio are skipping so badly, it’s like I watching an awful torrent rip from Pirate Bay circa 2009. Fix it.

  • bgrebey Bud Grebey (@bgrebey) reported

    @AmazonHelp Bezos can launch a rocket but can’t get his video service to work @PrimeVideo Horrible customer service

  • SophieStark1853 Sophie Alvarado (@SophieStark1853) reported

    @PrimeVideo my account has been hacked and your customer service hang out the phone on 5 times please help me

  • Chelsora7 Chelsea Finch (@Chelsora7) reported

    @barbgg @PrimeVideo @TheBoysTV I need by RBW fix!

  • niktohack NIKTOHACK 💻 (@niktohack) reported

    @SophieStark1853 @PrimeVideo Inbox me directly @niktohack here on Twitter for help on hacked accounts, suspended accounts, locked or disabled accounts and all kinds of hacking services

  • 3d_historian Three-D Historian (Alan) (@3d_historian) reported

    @PrimeVideo this looks terrible

  • Arghhhhnya4 Jo (@Arghhhhnya4) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV hacker. but i email as well as my twitter account still linked on my pubg account. PLEASE HELP for the PUBG MOBILE admin. I've tried to report this incident via contact support at PUBG MOBILE app but no response that convinced me PLEASE HELP so I can get my account back, because

  • saattiisshh Saatiisshh🇮🇳 (@saattiisshh) reported

    @SouleFacts Issue is Srilanka will Not return our loans, banks who loaned Businesses who gave products to SL will default thus taking everyone's Savings Aisa tho Choksi Nirav Mallya DHFL R safe hai phir Kindly watch #sarkarvaaripaata on @PrimeVideo to undrstnd how defaultng pains aamadmi

  • Sauvageaumilie1 Émilie Sauvageau (@Sauvageaumilie1) reported

    @AmazonStudios @PrimeVideo Help us !! 🙏 #saveraisedbywolves #RenewRaisedByWolves

  • JonMChester Jonathan Chester (@JonMChester) reported

    @PrimeVideo This show will crash and burn.

  • Arghhhhnya4 Jo (@Arghhhhnya4) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV I can't login to my pubg account introduce me jovan the account owner with ID number 512427940, please please help my account has been hacked by an unknown person. I can not log in to my account because my account has been entered in a phone number for double verification by

  • theexpIorer #MJ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@theexpIorer) reported

    The @FCBayern documentary on @PrimeVideo being dubbed over with an American frat-boy voiceover doesn't work. They even used the term soccer. 🤢 Thankfully I speak German so a quick language change and it's saved. #BayernMunich #Behindthelegend

  • AnjaWritingsx Anja 🦊 (@AnjaWritingsx) reported

    @therealKripke @PrimeVideo Okay no, see I need another few days, my brain is broken. I meant The Boys obviously.

  • Big_McLrgHuge Voracek Yourself Before You Vorawreck Yourself (@Big_McLrgHuge) reported

    Everyone, keep submitting your @PrimeVideo bug reports to @AmazonHelp. The horrible framerate issues and choppy playback on the #PrimeVideo app that started with v1.021 have not been resolved with v1.024. #TheBoysTV

  • theexpIorer #MJ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@theexpIorer) reported

    The @FCBayern documentary on @PrimeVideo being dubbed over with American frat boy voiceovers don't work. They even used the term soccer. Thankfully I speak German so a quick language change and it's saved. #BayernMunich #Behindthelegend

  • ChelleHanson Chelle Loves J2 ❤️💙SPN DC & SPN Den 2022 (@ChelleHanson) reported

    @therealKripke @PrimeVideo Damn you @therealKripke there was some major emotions in that episode... How are we supposed to hate #SoldierBoy when he's so broken?

  • ChequerPhact PhactChequer (@ChequerPhact) reported

    This deal with @Yankees Friday games on @primevideo is NOT fan friendly. Streaming a baseball game is terrible. Can’t pause, rewind, fast forward, slo mo. Picture quality isn’t great. TERRIBLE choice @mlb! Not watching tonight and I have Amazon Prime!