Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/24/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBluffton Playback Issues
FranceAulnay-sous-Bois Crashing
United KingdomPoplar Crashing
United StatesAnderson Buffering
South KoreaDaejeon Crashing
United StatesTucson Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Aminu3692 Aminu-Abubakar (@Aminu3692) reported

    @rihanna @PrimeVideo Dear sister rihanna i really need your help please don't ignore me am serious i will not lie to you

  • brandonsherrieb Brandon Sherrieb (@brandonsherrieb) reported

    @PrimeVideo Bad Santa. "Can't you see I'm on my ******* lunch break" I use it at work all the time.

  • ChadFranklin16 Not_Sure (I) (@ChadFranklin16) reported

    @PrimeVideo "Dude, the CHINAMAN is not the issue here."

  • JohnFra46400353 John Fraser (@JohnFra46400353) reported

    @PrimeVideo @primevideouk I am a new subscriber and I cannot watch a few of the programmes that I would like to! Two of the programmes are the reason I subscribed, can you help?? It says “video isn’t available in your current location”

  • yasin_egemen Özlem Egemen (@yasin_egemen) reported

    @rihanna @PrimeVideo @rihanna Please help us, my daughter needs your help, they cut off our electricity, our water, the gas, we're in a bad way because of the debts😥 😥

  • mufcAla Ala (@mufcAla) reported

    While @PrimeVideo's app has literally the worst user interface ever imo

  • KindaCrazyPYK STREAM (@KindaCrazyPYK) reported

    @BuzzingPop @PrimeVideo She tried a Miley Cyrus but it didn’t work out. This look doesn’t work on here

  • larioneal73 Lala (@larioneal73) reported

    @PrimeVideo Dear God just don’t. Really.... I’m trying to help you. Don’t.

  • _Dresten_ Peter (@_Dresten_) reported

    @PrimeVideo xbox app is broken, fix it pls

  • PaulRoiger Paul Roiger (@PaulRoiger) reported

    @BoBromhal @PrimeVideo Alcohol: The problem, and the solution to all of life’s problems.

  • c_lane C-Lane (@c_lane) reported from Orlando, Florida

    @RachaelSousaMSW @hulu_support @PrimeVideo I’m having this same issue… almost as if something in the episode is bugging out the Hulu software

  • yasin_egemen Özlem Egemen (@yasin_egemen) reported

    @rihanna @PrimeVideo @rihanna Please help us, my daughter needs your help, they cut off our electricity, our water, the gas, we're in a bad way because of the debts😥 😥 🙏

  • deletetwotter Tanya MacQuoid (@deletetwotter) reported

    @PrimeVideo This is possibly the worst thing I've seen all year.

  • FlzrianX Florian (@FlzrianX) reported

    @wegoii @PrimeVideo the worst movie of 2021. we're witnessing history

  • Anthonymontan ricksherer (@Anthonymontan) reported

    @AllenLittle12 @PrimeVideo 1btc, was lucky enough Brooks_cyber01 on Instagram help me to recover my coin

  • LauraTripp57 Laura F T (@LauraTripp57) reported

    @PrimeVideo “Does your dog bite?” “No” (After dog bites him, IC says,) “Thought you said your dog doesn’t bite.” … “It’s not my dog.” It’s their terrible French accents but I laugh every time.

  • DeviceCoders Unlikely to Follow Inc. (@DeviceCoders) reported

    @PrimeVideo Why is there no option to turn OFF surround sound? Not everyone has a surround speaker system or wants to have random incessant 90% changes in volume levels that wake up the neighbors & blow out hearing or make dialog incomprehensible. The whole service is unusable!

  • DQuinn1575 D QUINN (@DQuinn1575) reported

    @PrimeVideo Houston we have a problem

  • diogomorrenofim diogochuk (@diogomorrenofim) reported

    @PrimeVideo fix your terrible, horrible, nonsensical Portuguese subtitles in "The Office"

  • BeerNHand BeerNHand (@BeerNHand) reported

    @Cinderella @PrimeVideo That looks terrible

  • AmartyaJyoti Amartya Jyoti Biswas (@AmartyaJyoti) reported

    @CoinSwitchKuber @PrimeVideo @CoinSwitchKuber I am really disturbed on yours hidden Conditions of the app. I am a student from poor background, my investment is very low. You told that you don't have any charges, but your hidden charges (buy & sell charges different,etc) are very high. Please work on it.

  • Armbar2triangle Thebeardedone (@Armbar2triangle) reported

    I’ve a terrible taste in #film apparently. Regardless, @PrimeVideo has ruined me with this one. If I’ve said it once, I’ve said it a million times...I don’t want to be in a wedding. Ever.

  • DeviceCoders Unlikely to Follow Inc. (@DeviceCoders) reported

    @PrimeVideo Why is there no option to turn OFF surround sound? Not everyone has a surround speaker system or wants to have 90% chances in volume levels every few minutes during a movie! The whole service is unusable.

  • Kukanaioana Sue Stanley (@Kukanaioana) reported

    @PrimeVideo How lucky I am to have known somebody and something that saying goodbye to is so damned awful.” The Other Side of the Mountain

  • iceman_merica Iceman (@iceman_merica) reported

    You watch Amazons Utopia with @johncusack and @rainnwilson and go hmmmmmm COVID and Utopia not too far off lol. But for real #GetVaccinated worst case well I don’t wanna be a spoiler for those who haven’t watched. OH and @PrimeVideo really no season 2 booooo.

  • scottgames1129 scott (@scottgames1129) reported

    @PopCrave @PrimeVideo Terrible

  • keythweiss Keith Weiss, CFP® (@keythweiss) reported

    .@PrimeVideo gotta step it up. The streaming is awful. Can’t ⏮⏪⏩⏭ always gets messed up… I expect more from @amazon …time for upgrade!

  • briangerard13 Brian Johnson (@briangerard13) reported

    @ericowensdc @PrimeVideo I wonder if there’s a residuals issue. That seems to be the issue with Pump Up The Volume

  • ChrisZorander Chris Zorander (@ChrisZorander) reported

    @AmazonStudios @PrimeVideo @TheWheelOfTime That's the entrance to Shadar Logoth, right? Some suggested the Ways, but that's Ogier work. Pic feels way more like Shadar Logoth to me.

  • Flowanderer Spiritus Mundi (@Flowanderer) reported

    @PrimeVideo Office Space •Bob: Looks like you’ve been missing quite a bit of work lately. •Peter Gibbons: Well, I wouldn’t say I’ve been MISSING it, Bob.