Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/25/2026 00:00

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWest Palm Beach Playback Issues
United StatesCumming Crashing
United StatesHartford Sign in
CanadaDartmouth Sign in
United StatesPalm Harbor Sign in
United KingdomCity of London Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sandhu_gourav Gaurav Sandhu (@sandhu_gourav) reported from Central Coast, State of New South Wales

    Hi sir @FarOutAkhtar I am a huge admirer of your work and I love your movie Bhaag Milkha Bhaag. I live in Australia and I have tried all platforms where I could possibly find BMB but couldn’t find it. Please do something about it if possible. @PrimeVideo

  • Roisinking123 Roisin🍉 (@Roisinking123) reported

    @AmazonHelp It’s not the Amazon app I have a problem with its the prime video one, I know you can get the seasons on Amazon but I do not have Amazon prime for that. I have primevideo.

  • Hiddenjewelki Hiddenjewelki💎 (@Hiddenjewelki) reported

    Whoever wrote “Them” is psycho af and really need a psych evaluation... like seriously need some help !!!! @PrimeVideo

  • LovelyDayz2015 Monique Cherice (@LovelyDayz2015) reported

    @PowSolution @PrimeVideo First, that wasn't the entertaining parts. 2nd, if you have a problem it's easy, don't watch!

  • Nefarious_8888 Nefarious (@Nefarious_8888) reported

    @PrimeVideo No thanks. Looks awful.

  • EricRunner2011 WayAwesomer (@EricRunner2011) reported

    @PrimeVideo This show is awful

  • Christieblogs Christie (@Christieblogs) reported

    @stuckupya @PrimeVideo I agree this movie was awful soo crazy like how can they make movie like this!!

  • JchristMark Mark Johnson (@JchristMark) reported

    @PrimeVideo Everyone's not ready for critical analysis. Don't get mad because people have feelings. Where's the dialogue? Here is the question. How does the show make You feel? How does this show help black people? I read one post and it said it was a metaphor for the black experience...more

  • Saru_the_red William Roth (@Saru_the_red) reported

    @RichBone @Masked_Movement @PrimeVideo Just think, when whites no longer exist, and the world finishes drowning in perpetual chaos, we won’t be around for you to blame anymore. But all your problems will still exist, because you cannot sustain Aryan civilizations without an Aryan majority.

  • Gracielinn6658 Gracielinn6658✍️ (@Gracielinn6658) reported

    Just saw where @PrimeVideo plans on spending nearly $500 million on the first season ALONE of a Lord of the Rings tv show. The hell? I’m not great at math but can’t help thinking even a small percentage of this huge amount of money could also finance a season or two of #Timeless.

  • fftcocoon freefromthecocoon #TeamCaryl #TeamCarolAndDaryl (@fftcocoon) reported

    @louie3020 @AMCPlus @PrimeVideo I have seen episodes early morning on Thursdays though. I usually watch before I go to work.

  • Sarth1s Josh (@Sarth1s) reported

    @annafunk @PrimeVideo I've had it sometimes load subs for an entirely different title and they really throws me off.. have to go out and back in a few times because refresh somehow doesn't work 😶

  • AmiraThinksLoud أميرة 👑 (@AmiraThinksLoud) reported

    So if you have a prime video account, you can give an access up to 3 people right? Somehow it's not working with me! @PrimeVideo help?

  • StaceyJSpiehler Stacey J Spiehler (@StaceyJSpiehler) reported

    @PrimeVideo Disgusting exploitation of Black trauma. DO NOT WATCH. Terrible triggers in every single episode, and no big revenge at the end like a lot of trauma horror. DO NOT WATCH.

  • dev_kazuto Kazuto (@dev_kazuto) reported

    @primevideo Why can I only select German subtitles when watching shows with English/original dubbing instead of having all or at least the english subtitles available? The German subtitles are so damn poor in quality and have way too many mistranslations.

  • Kelly_Maher Kelly (@Kelly_Maher) reported

    Um, @PrimeVideo, do you realize your “add-ons” upload differently? As an example, my #Hayu add-on is very prompt, my #Stack add-on (Canada) lags by 2-3 days. Fix this. Or I’m gonna start cancelling.

  • StuQdiscostu Stu (@StuQdiscostu) reported

    @dmorelli9 @PrimeVideo Agree!! Awful show!

  • fahadtweets Fahad Ali Jami (@fahadtweets) reported

    @PrimeVideo Worst fkng show ever!

  • terriermix ***** emmie (@terriermix) reported

    @PrimeVideo THEM was awful in the early episodes before I exited. Uncomfortably creepy like Nurse Ratched but without the cool cinematography. Hated it.

  • simonjhammer Simon James Hammer (@simonjhammer) reported

    @PrimeVideo why is your service running an ad for an adult movie in front of every episode under the kids section? First off, ads on paid service?? Hell no. Secondly, adult ads in front of kids shows? Please fix this asap; Netflix and Disney Plus are easy alternatives with no ads

  • Wil_with1_L Paycheck Reed (@Wil_with1_L) reported

    Does anyone know how to link subscriptions to @PrimeVideo ? I.E I pay for a yearly subscription of MLB network but Amazon gives me the opportunity to have MLB network in there app. Problem is Amazon makes me resubscribe through their App. Little frustrating.

  • Real_Cazbarr 🌹𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹©️ (Here comes Trouble!) (@Real_Cazbarr) reported

    Hello @PrimeVideo can you tell me if there is a way to improve the #subtitles? Trying to watch and the subtitles are missing out on whole lines that are being said by actors? It is extremely frustrating, any help appreciated.

  • TheUrbanGay HIS other lover. (@TheUrbanGay) reported

    @stuckupya @PrimeVideo Beloved, in which Oprah Winfrey played in, was most as terrible.

  • Savvy_Up2020 Georgette C (@Savvy_Up2020) reported

    @vincentdonofrio I need to see “Broken horses” I forgot about that movie. Looks like a good action one! Definitely renting it on @PrimeVideo

  • penelop65722649 penelopewhite (@penelop65722649) reported

    @jordylaneyoung @PrimeVideo Same! I thought it was my only account issue. Wonder whats happening

  • Dawn_or_Nikki Dawn Chester (@Dawn_or_Nikki) reported

    Lazy Susan on Amazon Prime is horrible. @PrimeVideo Women don’t act like @SeanHayes depicts. You can not help but see a man trying to act like he thinks a woman acts. Might have been funnier if he was a Lazy Sean instead of Susan. The bed scenes are the worst not funny.

  • BDCarmel1 Becky D (@BDCarmel1) reported

    @PrimeVideo This show is awful. 10 thumbs down.

  • RobbieDurham Robbie Durham 🎧 (@RobbieDurham) reported

    @rizwanahmed in ‘Sound of metal’ is on another level. A film for our time. A film about acceptance. A film about one of my worst nightmares. Fair play lads. @PrimeVideo #soundofmetal GET IT WATCHED, YA BASS.

  • CamilaBobea Cam @ please help (@CamilaBobea) reported

    @FoodInsider @PrimeVideo Why does food insider just keep giving a platform to the worst foods ever

  • 91gayvodka franky²⁸ ♡‘s sof (@91gayvodka) reported

    so just because i live in germany i have to watch the 100 in german instead of english because it’s not available? @PrimeVideo fix that pls