Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (34%)
• Buffering (23%)
• Sign in (19%)
• Crashing (18%)
• Video Quality (5%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Video Quality	5 hours ago
Ensenada	Buffering	1 day ago
Vancouver	Sign in	3 days ago
Maynard	Sign in	5 days ago
Melun	Sign in	5 days ago
Brasília	Buffering	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seems Like No One (@SeemsLikeNoOne) reported 3 minutes ago

  @Gone_fishing_ES @PrimeVideo $ave $targate from the idiots who hid this reply to another one of their posts announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

• 
  _ (@dgwilliams3d) reported 3 minutes ago

  @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

• 
  emre (@filiynext) reported 6 minutes ago

  hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

• 
  _ (@dgwilliams3d) reported 9 minutes ago

  @PrimeVideo Sometimes a canoe is just a canoe and sometimes a great story gets cancelled for no good reason whatsoever. But fans recognize the error and call on decision makers to make it right. That's why S t a r g a t e fans aren't letting up. #gerosgate

• 
  Patrick (Paddy) Glen (@PaddyG67) reported 9 minutes ago

  Of all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB

• 
  Marcus Aurelius (@JamesBondUN007) reported 10 minutes ago

  Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

• 
  Patriot13 (@riclee1313) reported 14 minutes ago

  @SKOL4444 @PrimeVideo I didn't have any issues

• 
  saral (@srlgpt_a) reported 18 minutes ago

  Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

• 
  Save Stargate (@SaveStargate198) reported 18 minutes ago

  @PrimeVideo Help please @AmazonHelp

• 
  Cpt. ᐰrcher (@cptarcher93) reported 19 minutes ago

  @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.

• 
  Avid Texans fan (@HookaHook13) reported 22 minutes ago

  @PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem

• 
  Laura Elizabeth Mayes (@lauraelizabethm) reported 25 minutes ago

  Yo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA

• 
  S. A. Hughes (@essayhughes) reported 26 minutes ago

  Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

• 
  Blackanos (@ThaHustleMan330) reported 28 minutes ago

  @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

• 
  Allen Matthews (@Allen_m) reported 31 minutes ago

  @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

• 
  Dwaine "Wiz" Cooksey (@CookseyDwa33980) reported 33 minutes ago

  @LouisMMoran @IndianaFever @PrimeVideo The worst. But by design!

• 
  Nick 🧠♿🇺🇸🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🔞 (@YoungKnightWolf) reported 34 minutes ago

  @PrimeVideo be sure to hire the main writers behind the God of War videogames if you're going to make a movie or series. @davidscottjaffe and @corybarlog would be good people to help you pick the right team.

• 
  Timothy Phillips (@Timothy96052831) reported 34 minutes ago

  @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

• 
  Clare McLeod (@intermezzo_arts) reported 37 minutes ago

  @Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.

• 
  frank favaro (@frankfavargamv) reported 39 minutes ago

  @GothamFC @PrimeVideo You pieces of **** are terrible. My goodness this league is worthless.

• 
  ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported 42 minutes ago

  @folklorefy @PrimeVideo @PrimeVideo get to work bro

• 
  TrumpyCaneGhost (@TrumpyCaneGhost) reported 42 minutes ago

  @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

• 
  Michael J Power (@mikepower1871) reported 45 minutes ago

  @AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱

• 
  Leo (@leopotter788) reported 46 minutes ago

  @PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........

• 
  Joshua Warner (@JoshuaWarn0410) reported 49 minutes ago

  @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

• 
  The Right Back (@TheRightBack) reported 51 minutes ago

  Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

• 
  DarlenelovesAlly!! (@Allyiscute1993) reported 57 minutes ago

  @PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada

• 
  saral (@srlgpt_a) reported 58 minutes ago

  Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

• 
  Fan of Women's Wrestling (@MainEventMone) reported 1 hour ago

  I cant watch @AEW All In due to issues with @hbomax and @PrimeVideo. Guess i'll watch heatwave.

• 
  Ansley Masters (@ansley_masters) reported 1 hour ago

  @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers