Amazon Prime Video status: streaming issues and outage reports

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

Playback Issues (33%)
Buffering (24%)
Crashing (21%)
Sign in (18%)
Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Moscow	Buffering	5 hours ago
Point Arena	Sign in	6 hours ago
Peoria	Crashing	6 hours ago
Township of Evan	Crashing	6 hours ago
Hillsboro	Crashing	6 hours ago
Edmond	Buffering	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

Bo Gardiner (@BoGardiner1) reported 33 seconds ago
@JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.
Redpill Driveby (@redpillhandle) reported 2 minutes ago
@PrimeVideo Worst show of all time
Señorita Carmen 🐝😷 (@kbraa_omer) reported 3 minutes ago
@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...
BerryThUtz (@BarryTh0tz) reported 6 minutes ago
@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
ATM (@imjustnosy133) reported 6 minutes ago
@PrimeVideo please help!
Bill's TV Talk (@BillsTVTalk) reported 9 minutes ago
@FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.
Emilio (@Emilio_Anthony_) reported 12 minutes ago
@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
TTSD (@TomTheSpursDude) reported 14 minutes ago
@NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭
Chickadee (@Xgamer40000) reported 16 minutes ago
@PrimeVideo Looks terrible
BigDaddyMac (@kei3969) reported 16 minutes ago
@PrimeVideo That’s some nasty work using a car for wackamole!
Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported 20 minutes ago
@PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.
Andy Lycett (@AndyLycett) reported 21 minutes ago
Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS
TheUntouchable (@T_Untouchable7) reported 24 minutes ago
@MiLaThaMighty @PrimeVideo You’ll have to help me understand something you’re saying that people got mad that you weren’t getting mad at the show and that changed things how..?
Wivenswold (@TheWivenswold) reported 27 minutes ago
@thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!
porky bucek (@porkybucek) reported 29 minutes ago
@PrimeVideo People that enjoy this show need to be thrown in a work camp
ThinkingJack (@ThinkingJack67) reported 33 minutes ago
@FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.
Citrous 柑橘屬 (@Citrous) reported 37 minutes ago
@Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.
lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported 39 minutes ago
.@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!
Scott Craig (@ScottCraig18) reported 40 minutes ago
Amazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo
joniandpeter (@joniandpeter) reported 40 minutes ago
@therealKripke Goddammit Eric Kripke. You are the worst toxic relationship I’ve ever had. I know you’re just gonna break my heart over and over again, yet I keep coming back for more. I’m gonna need therapy after this ******* season. #TheBoys #SPNFamily #PrimeVideo
seba (WOR$T BOY IN $ANTIAGO) (@sebareyesg_) reported 41 minutes ago
@PrimeVideo do your work
Shikhar (@shekhu04) reported 49 minutes ago
@the_rishji @PrimeVideo Amazon has the worst user experience tbh
Comment Etiquette (@commentiquette) reported 49 minutes ago
@JamieKennedy @primevideo Bro this is the worst ad I've ever seen for anything. You could have posted ******* and a link to the amazon page and more people would click on it. And then they'd realize you're selling each episode for a dollar and **** off. That's the real thing that offends me in all of this. You’re charging a dollar per episode for JAIME KENNEDY?? Dude no one wants to pay a dollar an episode for Jaime Kennedy. Jaime Kennedy should be free. A dollar per episode what do you think we’re ******* stupid? How dare you. You gotta do better than this if you think you deserve my dollar. Here lemme show you something about advertising [AD BREAK] Yeah you see that's how you advertise, Jamie Kennedy you ****** baby killing atheist ******. And I still can't believe you called Erica Kirk a bad mom. Shame on you.
Dfischsucks (@dfischsucks) reported 51 minutes ago
@SportsonPrime @PrimeVideo These announcers are terrible.
Van “Van” South (@VanSouth_brasil) reported 52 minutes ago
@amazon @PrimeVideo I bought a product for R$3,500 and Amazon did not send the invoice (which is mandatory by law in Brazil). #Amazon, please help me. Order number 702-3833411-8041821
Christian Gonzalez (@conzalez94) reported 53 minutes ago
@AnimeDubUpdates @PrimeVideo Worst dub I’ve heard in my life
Tele Nostalgie (@TeleNostalgie80) reported 54 minutes ago
@MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !
Melanie McKee (@melanie_mc58085) reported 54 minutes ago
@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
Henry of Skalitz (@a1eyemonsta) reported 57 minutes ago
@FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.
Aman Bhargava (@Amanbhargava23) reported 58 minutes ago
@netflix Does justify its money it started practicing Market skimming long time back addict people to cheap prices and then start increasing ! But most of its movies have black borders so it doesnt fit the screen and the picture quality is horrible as compared to @PrimeVideo