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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Yuma Sign in 2 hours ago
Gaillac Sign in 16 hours ago
London Playback Issues 2 days ago
Hudson Playback Issues 3 days ago
Mortagne-sur-Gironde Buffering 4 days ago
Workington Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • Enrik1716946
    Enrik85 (@Enrik1716946) reported

    @AmazonMGMStudio @PrimeVideo Pleaseee!! Reconsider your decision to cancel it. This would mean so much to the fans, and they would do everything they could to help it reach the widest audience possible. Whoever is listening, please help us #SaveStargate

  • FalloutTheories
    Fallout Theories (@FalloutTheories) reported

    @PrimeVideo Look, I love Nick, but the important thing, right now, is getting this Stargate issue worked out. #SaveStargate

  • lmrj07
    Zebra-gᐰte (@lmrj07) reported

    @PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • xXBlade89Xx
    M Barth (Blade) (@xXBlade89Xx) reported

    @dhewlett @PrimeVideo We need your help to save the Stargate franchise. #saveStargate

  • JustinPone
    Justin Pone (@JustinPone) reported

    @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

  • Seb_Oleary_
    Seb O'Leary (@Seb_Oleary_) reported

    Day 2. 🌌 Let's talk about one of the most badass behind the scenes moments in sci-fi history. Remember Sam Carter’s legendary billiards shot in Season 4 ? Most networks would use CGI or a professional stunt double. Not Stargate. Amanda Tapping actually sank all three ***** in a single take. A crew member on set confidently bet she couldn't do it and lost instantly. The producers literally banned the crew from betting against her after that day. 🎱🔥 True talent, iconic character. We need this level of quality back on our screens! #SaveStargate #Stargate @AmazonMGMStudio @PrimeVideo

  • NotRichard
    NotRichard (@NotRichard) reported

    @skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • MasterMadman1er
    MasterMadman (@MasterMadman1er) reported

    @PrimeVideo Good luck @AmazonMGMStudio getting back control over your posts, unless you #SaveStargate from Blair Fetter’s worst move ever… Good luck!

  • BigBearFren
    Big Bear Friend (@BigBearFren) reported

    @PrimeVideo No, but even Homelander wants Stargate uncancelled. A broken clock is right twice a day you know. #SaveStargate

  • bryan_arno56305
    Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported

    @PrimeVideo This is terrible.

  • kitkate6801
    Katie (@kitkate6801) reported

    @Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @dawn6884 @AmazonMGMStudio @PrimeVideo Felt the same way! First time in a long time I got genuinely excited about a series and believed that this could work. Called my best friend that evening to blab about this. She thought it was so funny because she had never heard me so excited about anything #saveStargate

  • ztwhite23
    Zach White (@ztwhite23) reported

    He’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • sachin_dhone7
    Sachin Dhone / सचिन ढोणे (@sachin_dhone7) reported

    @PrimeVideo @PrimeVideoIN I'm facing an issue with my Amazon Prime account and haven't been able to get it resolved through regular support channels. Could you please look into this and assist me?

  • jiobasha
    Kaithi (@jiobasha) reported

    It's disappointing that @PrimeVideo still hasn't provided a clear statement on HDR10+ support across devices. Customers deserve transparency. Is HDR10+ being expanded, limited, or discontinued? A simple official update would help millions of viewers.

  • CodyPra10009862
    Cody Pratt (@CodyPra10009862) reported

    @PrimeVideo Uncanceling Stargate would help. #SaveStargate

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    That’ll work @AmazonMGMStudio @PrimeVideo #SaveStargate

  • TheElectricBea2
    TheElectricBear (@TheElectricBea2) reported

    @PrimeVideo @AmazonMGMStudio It’s like a Stargate break up… MGM breakup…yes you are the problem,

  • Rajendra111954
    Rajendra Shah (@Rajendra111954) reported

    @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • IMULTRAHARDCORE
    ULTRA (@IMULTRAHARDCORE) reported

    @CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate