Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 02/07/2026 17:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (24%)

    Crashing (24%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSecaucus Sign in
United StatesEau Claire Playback Issues
United StatesBethesda Buffering
United KingdomNottingham Buffering
United StatesNapa Crashing
United StatesOxford Sign in
Map Full Outage Map

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RajKondle kondle sathwik raj (@RajKondle) reported

    @PrimeVideo can you help us The payment of order could not be completed It. Will be refunded to us Please give us a clarity #PrimeVideo #refund

  • BlocBoyBACKLAND BACKS (@BlocBoyBACKLAND) reported

    @PrimeVideo Can y’all fix the NBA league pass the Denver vs Portland game isn’t available but I’m sure y’all don’t give a ****

  • Jaythequeeen Kayla 🥂 (@Jaythequeeen) reported

    @amazon @PrimeVideo I am so irritated with you guys is ridiculous. I spent so much money with you all every month I will literally pay for five subscriptions from you guys and I cannot login on my TV to any of them. You have these non-English speaking people

  • Believe_Veer Veere$# ***@r🌳❤️ (@Believe_Veer) reported

    @PrimeVideo @PrimeVideoIN what's the problem with your search filters am unable to see couple of movies in prime video app where as same I could able when directed from Google search page..

  • catchypiccolino Swiftology (@catchypiccolino) reported

    @dokotor242 @PrimeVideo The real underground railroad system had white people helping slaves escape. It couldn't be anti white when white people were allies and desired to help enslaved people

  • DMedix Wedge (@DMedix) reported

    @PrimeVideo Don’t superheroes work out?

  • cgraytness Gray (@cgraytness) reported

    Two great shows that weren't cop dramas get cancelled by CBS. Why? Because of one showrunner or did it not fit with the target audience for the channel? @netflix , @hulu, @PrimeVideo can we get some help here. #SaveAllRise #SaveMacGyver

  • ItsAllFcuked Mark (@ItsAllFcuked) reported

    @netflix why is the PS4 app so bad? Got my account set to highest rate and the quality is always terrible. No problems with @PrimeVideo though. Sort it out 🤬

  • galopujacy_jez Maks Skiendzielewski (@galopujacy_jez) reported

    @PrimeVideo why is this even a problem?

  • mattbob84 Matt Davies (@mattbob84) reported

    So @ColonyUSA was cancelled when I was going to get good after season 3. Yo, @NetflixUK or @PrimeVideo can't you guys take it and help us get the last two season made?

  • jwdoe93 Jason w doe (@jwdoe93) reported

    @PrimeVideo my nephew ordered a £7 of cartoons on my account but for some reason I can’t get a refund? How can I fix this

  • Kelsey360 R Kelsey (@Kelsey360) reported

    @wmolet3 @PrimeVideo What is your status in a court of law, William Molette, that is enforced with tangibles? Don't shoot the messenger. I am not the issue here. The answer to the above question will speak for itself.

  • rggunasekaran RG Gunasekaran (@rggunasekaran) reported

    Worst search engine @PrimeVideo

  • Darth_Roo Andy 👨‍ (@Darth_Roo) reported

    .@PrimeVideo you really need to allow us to control bit rate. It has to be a key fix in the next update

  • hairstylistKris Kris Kujawinski (@hairstylistKris) reported

    @HBOMaxHelp looking for #HacksOnHBOMax from the @hbomax I subscribe to through my Amazon @PrimeVideo …it’s doesn’t even come up in the search! Help

  • GrimlyFandango GrimlyFandango (@GrimlyFandango) reported

    Found out after purchasing a sub to @BritBox_UK on @PrimeVideo UK that they only have episodes 1-4 of Unforgotten season 4, I would need to purchase a sub to ITV Hub to watch episodes 5&6, is that even legal? Terrible, sub cancelled.

  • stephenjhalbert Stephen Halbert (@stephenjhalbert) reported

    Started watching #them on #PrimeVideo ... Started off good but ever since like episode 4 it's been hard work.

  • lionbeard40 4-Time Finals MVP 👑🐐 (@lionbeard40) reported

    @ANpoundingAL @PrimeVideo @InvincibleHQ Seek help

  • BlocBoyBACKLAND BACKS (@BlocBoyBACKLAND) reported

    Just my luck the only game @PrimeVideo league pass is having issues airing is the Trailblazers vs Nuggets! I’m so sick of this ****! 🖕🏾

  • Elszara Elspeth (@Elszara) reported

    @imduffy15 @PrimeVideo My SAB box saying "no signal". Seems to have 'lost' connection to satallite. Followed online instructions (rather proud of myself) but says no signal being received. So Netflix only until I can get aerial man to look at. Still can't get vpn for fire stick to work

  • lnhaddock Shonda (@lnhaddock) reported

    @KarenLevett1 @PrimeVideo The first episode is the worst... It gets better kinda ..

  • BlocBoyBACKLAND BACKS (@BlocBoyBACKLAND) reported

    @PrimeVideo Can y’all fix the nba league pass.... The Portland vs Denver game isn’t available but y’all probably don’t give a **** y’all got our money already! 🖕🏾

  • 100thingspod 100 things we learned from film podcast 😷😷 (@100thingspod) reported

    @NeededRoads @PrimeVideo Yes, mate. I worked for Sky for 9 years and they ‘pride’ themselves on their subtitles (Redbee do theirs) and work with disabled charities. Your beef might be with Virgin, or that Sky sell off the bare minimum packages to third parties.

  • axa_34 🇹🇷🆈🅾🅻🅲🆄🇵🇸 (@axa_34) reported

    @AmazonStudios @salmahayek @PrimeVideo Can you help raise the voices of the Palestinians to the world? #Hopetogaza

  • esdarrell Edwin (@esdarrell) reported

    @PrimeVideo having problems with sound going in and out on my fire stick apps?!?

  • raaj25990 Rajkumar Yadav (@raaj25990) reported

    @PrimeVideoIN Can't fine The Shawshank Redemption In Prime video help pls @PrimeVideo @AmazonHelp

  • Rootsandanchors Sims (@Rootsandanchors) reported

    @PrimeVideo you really cannot be requesting sign in info everytime I want to watch something.

  • Dei_ludibrio Dei ludibrio (@Dei_ludibrio) reported

    @PrimeVideo why is my prime video not working? I don’t even get a code it just says something went wrong and to check the video help site. Been doing this for about a week now.

  • MTheall Matthew Theall (@MTheall) reported

    @STARZ your preview for Return to House on Haunted Hill on @PrimeVideo doesn’t work. My friend @ddellington was really saddened by this. I’m standing up for him. Please fix the preview so he can find his smile again.

  • drsgon Dr Sabyasachi Gon 🇮🇳 (@drsgon) reported

    @MonicaKahindo @PrimeVideo Thanks Monica for your suggestion, but it didn't work in my case. @PrimeVideo can you please confirm whether TV application has subtitle for #TheGreatIndianKitchen or not? In my TV, the movie does have option for one audio language but no subtitle.