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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Playback Issues 2 hours ago
Los Angeles Buffering 3 hours ago
Omaha Crashing 7 hours ago
Cancún Buffering 9 hours ago
Manlius Crashing 9 hours ago
Machias Playback Issues 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • linderb24
    he who shall not be named (@linderb24) reported

    @PrimeVideo van gundy is awful and you should be ashamed for having him announce on a game of this magnitude

  • touring_drummer
    Touring Drummer (@touring_drummer) reported

    @NBAonPrime @PrimeVideo Yall broadcast quality is beyond watchable **** Amazon prime!! Garbage video

  • BillyRamion
    Billy Ramion (@BillyRamion) reported

    Cmon @PrimeVideo this is terrible. Buffering blurry picture on a game 7. This really sucks

  • jacobrosenrosen
    Jake Rosenberg (@jacobrosenrosen) reported

    @PrimeVideo The new updated profile pictures of @TheBoysTV is TERRIBLE! Change it back. #TheBoys

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • AustinTarbox
    Austin Tarbox (@AustinTarbox) reported

    @NBAonPrime @PrimeVideo This video quality is horrible goes in and out feel like I'm watching a box screen in 2004

  • TheCadillacJak
    CadillacJak (@TheCadillacJak) reported

    @PrimeVideo This series is terrible

  • NaGOAToroszn2
    S.BG.TCU. (@NaGOAToroszn2) reported

    @DallasWings @PrimeVideo @belk Give Maddy a lifetime contract if she doesn't already have one for winning us those lotteries Paige being aggressive and dropping dimes is beautiful Azzi looking way more confident this game, putting in work on both ends

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • baundiesel
    baun (@baundiesel) reported

    @TheMasterOfLuck @PrimeVideo Just assuming it'll be bad. lol People like you are the worst part of fandoms.

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • bell12804
    Jenny Boom Boom ⚡ (@bell12804) reported

    @AlanW712 @PrimeVideo Im completely over it. I have no issues with every other network

  • JenisysPlay
    Jenisys Play 🐺🩸 (@JenisysPlay) reported

    @Daygenius My own problem with @PrimeVideo is that what's this MF's super power? I thought he would be movin like Aquaman or Namor instead he's even swimming like a regular human

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • petezslims
    petezslims (@petezslims) reported

    @HamskyHbb @PrimeVideo She can't help it, it's clear she is sooo into him

  • KishoreRaviKCR
    Kishore Ravikumar TVK (@KishoreRaviKCR) reported

    @PrimeVideo worst ott app. I’m trying to subscribe but it went unsuccessful for nth time. What the hell it is ? I need to watch #TheBoys finale but you ruined my day

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • jesse_holstein
    Jesse (@jesse_holstein) reported

    @TheMasterOfLuck @PrimeVideo Even a blank check can’t fix bad writing

  • EmbiidTweet
    joel embiid (@EmbiidTweet) reported

    @TheMasterOfLuck @PrimeVideo Not even remotely similar situations. All the Invincible complaints seem to be “the animation is lazy”. The problem with The Boys is the writing is ****. Even when the Boys was good the show didn’t look particularly good

  • CarolB4214
    CarolB (@CarolB4214) reported

    @AmazonMGMStudio @PrimeVideo Nothing but lazy profanity throughout. Don’t waste your time on this awful movie

  • clearrxd
    Clearr (@clearrxd) reported

    @TheMasterOfLuck @PrimeVideo Calling The Boys smaller than Invincible is wildly wrong but it actually makes this point even worse. Their biggest show got **** all budget to work with to the point that they can barely do anything per episode.

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.