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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 34% Playback Issues (34%)
  • 24% Buffering (24%)
  • 22% Crashing (22%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Farmville Crashing 3 hours ago
Santa Clara Sign in 3 hours ago
Boerne Buffering 3 hours ago
Tulsa Crashing 3 hours ago
Cibolo Sign in 4 hours ago
New Braunfels Crashing 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NaGOAToroszn2
    S.BG.TCU. (@NaGOAToroszn2) reported

    @DallasWings @PrimeVideo @belk Give Maddy a lifetime contract if she doesn't already have one for winning us those lotteries Paige being aggressive and dropping dimes is beautiful Azzi looking way more confident this game, putting in work on both ends

  • deewatson_25
    Dee Watson 💰♊️ (@deewatson_25) reported

    Fix this **** @PrimeVideo

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • judiazm
    Julio Diaz (@judiazm) reported

    @CultureCrave @TheDirect Cool but fix animation. Increase budget. @PrimeVideo

  • BrownsNeedQB
    super bowl window 2.0 (@BrownsNeedQB) reported

    This is up there for worst announcing crew I’ve ever heard @PrimeVideo #LetEmKnow

  • mabr1to
    Mari (@mabr1to) reported

    Tomorrow at this time I will he working and not watching Off Campus. @PrimeVideo @offcampusonpv Please send help. Please.

  • MalwaTurk47548
    Malwa Turk (@MalwaTurk47548) reported

    @NBAonPrime @PrimeVideo Even the refs cant help Lechoker with all them fouling

  • jrodx79
    Jrod (@jrodx79) reported

    @PrimeVideo Jensen Ackles has the worst fake deep man voice ever. Just speak normal and stop trying to force a manly voice.

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • TungstenMonarch
    Aaron Haskins (@TungstenMonarch) reported

    @PrimeVideo it's a terrible show and no one should watch it. It was bad writing from the start and continues to be. It destroys the concepts of what it means to be a superhero.

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • ryan_kovar
    Ryan Kovar (@ryan_kovar) reported

    @PrimeVideo has easily the worst commentary team of any sports broadcast.

  • mhart71
    Melissa M. Hart (@mhart71) reported

    @SportsonPrime @PrimeVideo The camera angle is awful! We feel like we have to turn our heads to watch the game. I feel like I’m watching a high school game.

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @SWNMB @GoodOmensPrime @PrimeVideo Same. And I have... feelings? I'm— hm. I... Help.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Terrible service

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @footballnhoops @JTTheBrick @PrimeVideo You definitely are wasting your time when you literally can’t bring actual facts to a conversation that appears to go over your head. My response was directly to JT with having an issue with the game being on something other than traditional cable tv.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo The Boys Final Season is beyond terrible 😣

  • UM__Wolverines
    〽️🏆〽️🏆 (@UM__Wolverines) reported

    @PrimeVideo FIX THE ******* VIDEO ON THE PISTONS/CAVS GAME. THIS IS PATHETIC.

  • 0freespeechhere
    Joe Smo (@0freespeechhere) reported

    @PrimeVideo Quit posting stupid **** and fix the nba game stream. You guys suck

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently change my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had sevral films I had purchased and some boxsets. Im furious.

  • MAISILIVIA
    stefanie 𓏲ּ𝄢 (@MAISILIVIA) reported

    I NEED OFF CAMPUS SEASON 2 RIGHT NOW @PrimeVideo START TO WORK!!

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • HairryL21415
    我是小草一棵 (@HairryL21415) reported

    @PrimeVideo This show hires the worst type of child rapest you could ever imagine pulling them out of their beds at their parents homes all admittedly said in a interview. If i ever get the chance i will do my duty

  • WadeEian
    it get like that fr. (@WadeEian) reported

    @PrimeVideo I just paid my membership 2 days ago my **** should be up and running no problem wtf is going on!

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.