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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brussels Video Quality 9 hours ago
Berlin Buffering 2 days ago
Renningen Playback Issues 2 days ago
Reading Playback Issues 3 days ago
Juárez Playback Issues 3 days ago
Ontario Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • gabadegool
    Lim Jahey (@gabadegool) reported

    @PrimeVideo 12 minutes of a movie and 2 sets of ads during that. I have to sit through another 2 ads because I made the grave error of locking my phone for a minute or two

  • Jessynephile
    Jessynéphile (@Jessynephile) reported

    @PrimeVideo Just wait that Ryan is fully recovered and then go back to work you idiots

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo

  • MirnaSanjarije
    Danisima (@MirnaSanjarije) reported

    @PrimeVideo According to a sport journalist of the major US publication, @DjokerNole is a sport legend since 2015. The rest was a bonus, records broken, trophies.. If he was an American, that is. I am apprehensive to watch this as I am fed up with the media mistreating him his whole career

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • S4veTheSh0w
    #WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reported

    The WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket We can’t watch this as the feed is down. Please fix it! @willowtv @PrimeVideo

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo I can't feel anything anymore. You've broken my heart cancelling Martin Gero's Stargate 😭💔 #SaveStargate

  • Couves5J
    Quintaconta (@Couves5J) reported

    @PrimeVideo No, LA arrives in ME, every location has LA demographics. Awful.

  • smoknreef81026
    Smokn (@smoknreef81026) reported

    @daniel_dias @mastersmovie @PrimeVideo Imagine it's that ****** it's free on prime. I turned it off after 30 min. Terrible movie

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

  • YaroAkim
    Dr. Yaro (@YaroAkim) reported

    @empiremagazine @AmazonMGMStudio @PrimeVideo Due to new EU customs requirements, print subscriptions, single issues and special issues are currently unavailable for delivery to Europe 🫠

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!!

  • CountessAu
    MyBrainHurts🍸 ⚰️ (@CountessAu) reported

    Oh, fúck me, @primevideo is a z grade 💩 show. Give it an 8 year old to fix, ffs.

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • EthanJohnson613
    Ethanjohnson (@EthanJohnson613) reported

    @venturepictures @PrimeVideo @AmazonMGMStudio Yeah I’ve got the dvd’s I should make sure all still work

  • NerdyPatriot
    NerdyPatriot (@NerdyPatriot) reported

    @empiremagazine @PrimeVideo @AmazonMGMStudio I'm sure the 3 people still watching will be really excited for this terrible fan fiction.

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • viktordevonne
    Viktor Devonne (@viktordevonne) reported

    @PrimeVideo your ads are affecting the subtitles on your content. Please fix.

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @isla_lalalala @PrimeVideo ? literally what is your issue

  • MFlynn88896579
    M Flynn (@MFlynn88896579) reported

    @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers

  • thugman112
    Connaisseur de Vagin (@thugman112) reported

    @Zuby_Tech @johnkrasinski @PrimeVideo The CIA does the dirrty work around thr world for the Epstinists Krasinksi is a brainwashed propagandist for the Epstinists

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Awful. Revive Stargate instead. #savestargate

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!