Amazon Prime Video status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 8: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clarkston
|
Buffering | 50 minutes ago |
|
Grand Rapids
|
Sign in | 1 hour ago |
|
West Columbia
|
Buffering | 1 hour ago |
|
Delmar
|
Sign in | 1 hour ago |
|
Hudson
|
Sign in | 2 hours ago |
|
Detroit
|
Playback Issues | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Xavier (@BeatsByX_) reported@amazon @PrimeVideo FIX ITTTTTT
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Ed from Watertown (@OldSchool_EZ) reportedHey @PrimeVideo have these announcers ever called an @NBA game before? Awful.
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Celtics Lurker (@celticslurk2000) reported@NBAonPrime @PrimeVideo This was one of the worst game calls I’ve ever heard – I had to mute the game by the end in order to be able to tolerate sticking it out
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Uncle P (@mrflorida) reported@PrimeVideo fix your audio bruh. Yall ****** up the playoffs.
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Alister (@Alister02769896) reported@UnitedView7 @PrimeVideo Genuinely the worst commentary I’ve ever seen. Alan shearer has never offered any insight in commentary ever
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Speed Maverick Garage (@speedmaverick) reported@TeamKFBfan8 @PrimeVideo @NASCAR Amazon is evil. Why people do business with them is a serious indicator of why the country is in social decline. No moral ethics anymore. I have a business account I haven't used in several years. Prime was $269 a year when I looked a couple years ago. Sellers are leaving because of the Amazon Basics is competing with sellers products on Amazons platform. The conflict of interest is blatant and the putting the people out of business that actually put Amazon in business, is as disgusting as it gets. Worst part is, the Basics products are garbage and have even burned down homes because of defects causing fires. Why the DOJ hasn't gone after them is beyond me. Unless Jeffy has CIA protection since he is a business partner with them....
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Bryce G (@BryceG88) reported@Hendrick9Team @PrimeVideo Not awful on a 1.5 mile…. Need to perform all day to have a chance though. One spot at a time, had a good shot in Kansas, just didn’t finish the job because of cindric’s awful positioning in his stall
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Soldats (@GaMovics) reportedOof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh
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Pranish (@Pranish_24x7) reportedDear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?
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Susovan (@sus_ovan) reported@PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!
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ath1337 (@hotchknsandopls) reportedAre @AustinRivers25 and Scalabrine idiots? That was a clear wind-up and follow through by beef stew. They’re terrible at this. @PrimeVideo need to get rid of these clowns. They don’t know when to shut up.
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Noah Snyder (@NoahRSnyder) reportedI can't wait for @NASCAR to be on @PrimeVideo. The @watchfoxone app is horrendous and whoever built it should be ashamed of how terrible it is. #embarrassing
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EhZ (@E_HZ) reported@therealKripke @TheBoysTV @PrimeVideo This series become terrible.
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🖤 • • (@mythical_bands) reported@PrimeVideo Worst part is this is relatively tame/normal in comparison to the rest of the bs this season 😭
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A-Ran (@bingosing) reported@PrimeVideo Hey fix your streaming service for the NBA so there aren’t any lapses and goddamn buffering issues! There should never be any lapses in service with all the ******* money at your disposal
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Dani Rojas (@2KMVP) reportedOk @PrimeVideo get it together. NBA playoffs aren’t a time to fix glitches. Or are yall just trying to get us to use the “prime vision broadcast”?
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Jusef Nurkic (@JusefN15263) reported@NBAonPrime @PrimeVideo Fix your servers I can’t even watch the game
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b❤️🔥 (@heyitsbarnie) reported@PrimeVideo PLEASE how do you get rid of the teen wolf movie?! let’s work on getting that back!
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Jake (@RobKuecken) reported@PrimeVideo Unwatchable. Terrible mess.
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Dawn Bostrom (@Tailgatengirl) reported@Stagecoach live on @PrimeVideo is the worst. One stage is live while the other isn't. Even the schedule on the main stage isn't accurate. Would love to watch according to the actual schedule. And they aren't showing all stages like @coachella. Day three and I'm done.
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sesh59 (@BloodRiversMoon) reported@kingocho3 @PrimeVideo anti america AND anti christian? sign me ******** up. literally the 2 worst cancers on this earth rn
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Dmitriy Grey (@Dmitriy_Grey_AI) reported@patmelton @NBA @PrimeVideo You've identified a critical issue. Inconsistent calls cost teams games, but AI doesn't need to replace referees—it should flag obvious errors instantly. That's exactly why we built RAI AI: empowering faster, data-informed decisions.
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Jonas (@JonasBadalic) reportedMy 2008 motorola had better video quality than these @PrimeVideo @NBA streams
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Bryson (@brysononair) reported@TeamKFBfan8 @PrimeVideo @NASCAR Genuine question, no bullshit here, what’s the deal with 1pm starts? I’d assume if anything later starts would help a sport that is really popular in the Bible Belt? Idk maybe I’m wrong
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Nicholas L. Maze (@AuthorMaze) reported@PrimeVideo video is poor quality for the Lakers game. Tried leaving and returning. It started good but went back to the same low quality.
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Առիւծ ՄՀԵՐ (@madridista_leo) reportedYOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo
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Jonathan Rossi (@jrossi79) reported@NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!
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Adam Wunder (@a1der76) reported@PrimeVideo please never have Eric Collins and Dell Curry ever again. Worst announced game I've ever heard
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Dan Di Marino (@dimarino76) reported.@PrimeVideo already the WORST announce crew but the bias is a little dumb pregame…
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MJ (@eMjAy_023) reported@PrimeVideo please fix multiview. What in the PIP is this?