Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 12/21/2025 08:35

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPleasureville Playback Issues
United StatesConnellsville Playback Issues
United StatesMorganton Sign in
United StatesDenver Crashing
GermanySchöneck Buffering
AustraliaPerth Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • darlingjeromy Jeromy Darling (@darlingjeromy) reported

    @PrimeVideo No. This looks absolutely terrible

  • FrankieMaldoon Timmy 🇺🇸 (@FrankieMaldoon) reported

    @Cinderella @PrimeVideo God! This looks AWFUL! Anything with Billy Porter is ridiculous anyway.

  • ShtSpkldMpptFrt Fiver 🗽🥄⚖🐾🏳️‍🌈❤🌎🏝🌊🧷 (@ShtSpkldMpptFrt) reported

    @PrimeVideo "You only work for that ****-spackled muppet fart."

  • JohnS52965009 JohnS (@JohnS52965009) reported

    @PrimeVideo Where does he work ?

  • imperialotter mitchell george (@imperialotter) reported

    @PrimeVideo This looks "Cats" level of awful

  • ju_p1t3r 🇧🇷 jp🦋 (@ju_p1t3r) reported

    @awscloud @PrimeVideo your servers are ready for the camilizers at day 3th sep??? #CinderellaMovie #CinderellaOnPrime

  • bweber35 Bryan Weber (@bweber35) reported

    @Cinderella @PrimeVideo My word this looks terrible.

  • baguabeard Tattered Dragon (@baguabeard) reported

    @sablednah @NetflixUK @PrimeVideo I'm just watching a JCVD movie which is cool, but dialogue is a bit mumbly. We're this Netflix, I'd put subtitles on and problem solved. No such option with Prime. Anything that's not been massively hyped before showing lacks any ST options.

  • Livealittle2882 A (@Livealittle2882) reported

    @rihanna @PrimeVideo Trying to help out a frontline worker. She’s given thousands of boxes of tea and tea bags to others worldwide so that they can have comfort. Her cash app is $theteagiver She spent one million dollars with her frontline money and cash for her project and nearly broke.

  • DrKuha Eric Kuha (@DrKuha) reported

    @reedjolson @PrimeVideo @hbomax I don't think it's everyone. But I've been in touch with Paul Bunyan Communications and they say it has to do with how they allocate IP addresses. But it shouldn't be a problem. They are working to resolve it, but I have also been calling every day and harassing reps, lol

  • pcmathsgeek Paul (@pcmathsgeek) reported

    .@PrimeVideo Australian Survivor season 7. Episode 7 is currently unavailable. Looks like an error because the rest of the season (before and after) are available. Apparently, this was reported months ago. When will it be fixed?

  • itsRod0 itsRod (@itsRod0) reported

    @PrimeVideo Is anyone else having a problem when trying to play any movie/series in prime video today?

  • radioheadarmy José (@radioheadarmy) reported

    I wish @PrimeVideo would fix their fast forwarding controls!! It’s soooo f*cking off 🤬🤬🤬🤬🤬🤬🤬🤬!! Have it like @netflix 🙏🏼🙏🏼🙏🏼. #PrimeVideo #FIXIT

  • Nicole013 Nicole (@Nicole013) reported

    I am watching this really terrible movie on @PrimeVideo called "First Signal". It's 40 minutes in to a 1hr40min movie & so far it consists of 2 men having a pissing contest over what to do, while 3 women sit there and roll their eyes.

  • Skibb65 Chris Skibinski (@Skibb65) reported

    @amazon @PrimeVideo How come BR live the app won’t work on your #Amazonfirestick?

  • GmiaGbar 🌷gmia 💃🕊💐🌺 (@GmiaGbar) reported

    @PrimeVideo God help us

  • pheezy42 Teammate Sophia J (@pheezy42) reported

    All my streaming platforms have no sound! @netflix @hulu @PrimeVideo should I unsubscribe or will there be a fix??

  • needyyryan ʀʏᴀɴ (@needyyryan) reported

    @Cinderella @Camila_Cabello @PrimeVideo this looks terrible

  • DrKuha Eric Kuha (@DrKuha) reported

    @reedjolson @PrimeVideo @hbomax Awesome. I'll see if the problem is resolved at my house as well

  • rickmcsmith rick (@rickmcsmith) reported

    @PrimeVideo Houston, we have a problem

  • Vieira151 Sean Vieira (@Vieira151) reported

    @sarahenakamura @PrimeVideo @DanielBGreene we need your help to theorise what this could mean!!

  • mister_christer christer (@mister_christer) reported

    @PrimeVideo has the worst UX

  • RobertT77910249 Aliesan Goat Hole (@RobertT77910249) reported

    @vinegardog1 @PrimeVideo @farscape It probably went need a cue point to cut at to for the stunt person doing the jump Ben, how about i slap you on the *** Claudia and grimness after, ok Ben but lets get this right first time i dont want to fall out or your in big trouble.

  • spankzilla85 Matt Frank - マット フランク (@spankzilla85) reported

    @Maelstrom009 @BuckworthJohn @PrimeVideo Which doesn’t really mean anything about the quality. I would argue it’s more mature than the vast majority of the Godzilla movies.

  • Sharronapearl Sharrona GET VAXXED Pearl (@Sharronapearl) reported

    @arawilson @devjpow I have, in a very small way, wondered if face blind people could make a character captioning ADA claim. @PrimeVideo has a feature like this; it would actually be a huge help in following plots.

  • vijaysoorajr sooraj ss (@vijaysoorajr) reported

    @PrimeVideo @amazonIN @AmazonHelp please share the contact number of persons who can help us to place or launch our content on your ott platform

  • JonCooke17 Jon Cooke {ŁTC} [₿TC] (@JonCooke17) reported

    @PrimeVideo Fleabag is awful the fact I saw the main character getting off to Pres #44 was enough to know this show is awful My 2 cents

  • xJaagrav Laes Vargaaj (@xJaagrav) reported

    @PrimeVideo you guys have the most terrible video streaming app for Windows. It's so bad that I think the Indian government apps are a bit better. C'mon man you hire IITians and NITians right? This is all they got?

  • sixelmike Michael Sixel (@sixelmike) reported

    @netflix is getting rid of the ability to order the items in your list.....why? Tech companies really don't care about their customers at all. @Spotify is the worst, but Netflix and @PrimeVideo are working hard to join them.

  • foscojo Scott Jordan (@foscojo) reported

    In order to make things even more cluttered, @PrimeVideo will now start listing every single episode separately instead of just each season. Finally, search results & show listings will at last be completely useless and its general interface utterly unusable. (said no one ever)