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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City |
Crashing | |
 Frederick |
Buffering | |
| Castle Rock |
Playback Issues | |
| Denver |
Sign in | |
| White Lake |
Buffering | |
| Mount Airy |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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TheBlueNote
(@TheBlueNote3) reported
@JOEYSCOTTL @PrimeVideo Agreed , terrible tone and their decision to soften the sharpness is pathetic #ChargersvsChiefs
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Will Palaszczuk
(@WilliePStyle) reported
Anyone else dealing with buffering issues with TNF? @PrimeVideo
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Gigi
(@AmandaGreer19) reported
@PrimeVideo is going to have to up the quality of their @NFL broadcast. It’s not good. #TNFonPrime #TNF #ChargersvsChiefs
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TNnole85
(@warchant37) reported
@PrimeVideo your audio and video quality is horrible. @NFL fix this or I’ll watch something else on Thursday. 1GB internet speed this shouldn’t be that bad.
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Andrew Majumdar
(@andrewsanonyms) reported
@PrimeVideo @NFLonPrime Picture quality is so crappy. FIX it!
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Brian C
(@Bcrames1506) reported
Anyone else having problems with the feed? Mine keeps doing a shutter type thing. Sound stays on point, picture pauses. #TNFonPrime @PrimeVideo
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Rams2021
(@Ramsfan19731) reported
@PrimeVideo Great work as usual. Picture is horrible and keeps pausing. You’d think it. This day and age they’d have figured this out prior to the game. Please. Go back to a ESPN/ABC or NBC. @NFL. It’s horrible.
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Lauren
(@Learaider) reported
@PrimeVideo @NFLonPrime Rewind doesnt even work! Just buffers. And I have good internet.
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The Dude Putter ™
(@thedudeputter) reported
@Primevideo audio for the game is still crap. All my neighbors have the same issue. Should I invest in a Miracle-Ear for the rest of the broadcast? The other channels for @Primevideo are good to go. Go Chargers #LACvsKC
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Ripple Mind
(@RippleMinds) reported
@PrimeVideo @chargers @Chiefs Feed is the worst! C’mon this is Amazon, get this fixed.
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R.Crawford
(@rkcrawf) reported
@PrimeVideo @chargers @Chiefs App not working
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¥£ɟɟo ʞɔnɟ%=
(@Azul4488) reported
@NFLonPrime @PrimeVideo Fix your ****. Quality is ***. Commercials are fine. Besos is a ****
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tucktuck
(@TuckerIsland) reported
@PrimeVideo The quality in tonight‘s game is terrible how do I fix? looks like I’m watching football on a tube TV
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Taylor Jardon
(@TaylorJardon) reported
@PrimeVideo your video quality for the chiefs game is garbage. Unwatchable.
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Faux Farmer
(@barblan) reported
@PrimeVideo @Chiefs Not impressed with the quality of your transmission. It’s dark and fuzzy
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Brandon Gresham
(@brandondgresham) reported
@PrimeVideo @chargers @Chiefs Absolutely awful audio. Having to restart the app after every commercial break because the audio stream misaligns with the video. I’m on fiber network and can confirm that it’s not an issue with my connection. Makes it nearly unwatchable.
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Mrgoham11
(@TSMrgoham11) reported
@PrimeVideo do something with this Thursday night football stream it’s giving me a terrible headache 😬
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Magenta Dave
(@MagentaDave) reported
Hate on @NFL locking in #TNF on @PrimeVideo all you want but man, the quality of this stream is BEAUTIFUL!
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in4vin
(@In_4_Vin) reported
@PrimeVideo @chargers @Chiefs Your stream ******* sucks. Breaking up, freezing, jumping. Way to ruin a great game. 300mbs download on a nvidia shield through the prime video app. Problem is not on my end. Get it together or leave my football alone!
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Alan With 1 L 🇺🇦
(@sircrocsalot) reported
@PrimeVideo am I the only one with poor video quality of the Thursday night game? I've reset my router and my TV and still have a poor feed.
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Perk / Anti Falcons Account
(@gtxperk) reported
Y’all got the quality of a 2004 toaster @PrimeVideo
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Alamo_On_The_Rise 😷🇺🇲
(@AlamoOnTheRise) reported
@dymond427 @amazon @PrimeVideo The poor quality of this (sticky) video is distracting. The replays, for me, is cleaner than the live video stream.
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Wolf Pack
(@The1WolfPack) reported
@NFLonPrime @PrimeVideo Video quality shifts in and out of focus
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Tina Moralez
(@TMMoralez) reported
@PrimeVideo @chargers @Chiefs Video quality is poor keeps freezing up
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Tyler Morrison
(@tmorr_gram) reported
The quality of the stream on @PrimeVideo is awful. Why is it going from clear to blurry non-stop? It’s not my internet, I’m hardwired in… #thursdaynightfootball
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Chad Volk
(@Liv2_golf) reported
@NFL on @PrimeVideo is a joke. Picture quality is terrible. Back and forth between spinning circle and OOPS SOMETHING WENT WRONG. Now I have audio and no picture. So that’s new. #FAIL
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Bob Doyle
(@bob_doyle13) reported
This @PrimeVideo is terrible. Such a bad connection but everything else streaming is fine... #TNFonPrime
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escapeoutback
(@EscapeOutBack) reported
@nfl @PrimeVideo @barstoolsports absolutely terrible experience so far with the Thursday night game. Camera work is jumpy and not smooth at all. May turn it off permanently. Can’t watch football like this. And before you ask, I have Verizon Fios gig speed.
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caroline⚡️
(@caroline_evanss) reported
thursday night football on @PrimeVideo is awful. the feed is so blurry, you can’t see the ball. stream keeps buffering and sound is weird.
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NewPhoneWhoDis?
(@youbtalkin2me) reported
@TVAnswerMan Old school standard def would be better than @PrimeVideo horrible picture quality