Amazon Prime Video status: streaming issues and outage reports
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (29%)
- Buffering (27%)
- Sign in (21%)
- Crashing (18%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 3 days ago |
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Buffering | 3 days ago |
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Buffering | 5 days ago |
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Sign in | 7 days ago |
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Video Quality | 7 days ago |
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Video Quality | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Voice of OG CSK fan (@EndrumCSK) reported@latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.
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anna cee ⁷ (@annabelle5304) reported@PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.
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Mark Larson (@mark_larso21217) reported@AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate
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Clare McLeod (@intermezzo_arts) reported@Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.
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Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
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007 (@Kaff_007) reported@kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos
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Save Stargate (@SaveStargate198) reported@PrimeVideo @AmazonHelp help please
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Vonner (@Vonner) reported@mnwild @PrimeVideo Ouch. The Amazon prime app is terrible and I avoid it as much as possible.
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Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
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TrumpyCaneGhost (@TrumpyCaneGhost) reported@NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?
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Jon Brown (@jb510) reportedThe Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.
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Fouad Farooq (@ffarooqb) reportedWhile I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!
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Matthew (@moneymattybux) reported@JeremyDBoreing @PrimeVideo The show is awful
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Sooty McSoot-Soot (@thecards28) reported@Joydeep3000 @PrimeVideo Sucks that he let himself get into that mindset!! He must've really been going through it... I just can't give him a pass when he has every opportunity to get help or advice, he is definitely not the only man dealing with an unfaithful partner but he is a millionaire & famous!
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Wind (@Windinmyhair00) reported@PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯
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Mike Sheppard (@prmikes) reportedCannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried
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Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
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Ronald Marcano (@RonaldM40196867) reported@PrimeVideo For those of us who have to work, it never started at all.
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Patrick (Paddy) Glen (@PaddyG67) reportedOf all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB
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Save Stargate (@SaveStargate198) reported@PrimeVideo Help please @AmazonHelp
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the Wisest ofGuys (@johnforchione) reported@GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.
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CrimeMasterGoGoo (@MasterG00g00) reportedHow can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos
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itiswhatitis (@idkdd113) reportedHBO max app work around, fix up @PrimeVideo
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Felipe Encinas (@Metrocl) reported@PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?
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Cheluvahar (@CurtMuck) reported@LGUS @mastersmovie @PrimeVideo You're operating system is the worst. I spent too much money on it to replace this TV now, but I guarantee you I will never buy another LG product ever again.
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A Shubert (@ashubert) reportedYeah, nice 3 minute commercial with 4 minutes left in my movie. Good work, @PrimeVideo
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NickT (@sntimm19) reported@mnwild @PrimeVideo Awful decision.
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caramello2024 (@caramello222) reportedhey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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Paul Dilger (@paulidilge) reportedwtf is all this ad crap on my paid for subscription #primevideo #reacher? Terrible for suspense flow and a massive turn off #fail
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Moose (@Mooseamillion) reported@Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.