Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Sign in (27%)
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Buffering (27%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Needham |
Buffering | |
| Torrington |
Crashing | |
| Dallas |
Playback Issues | |
 Lincoln |
Playback Issues | |
| Southampton |
Buffering | |
| Nashville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Keiran Marden
(@Kizzehh) reported
Watching Everton v Newcastle. And it’s constantly blurry :/ sort it out @PrimeVideo crap quality!
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Andy
(@and0b) reported
@DONeill90 @PrimeVideo @Virgin I'm watching man utd spurs so I'm guessing doesnt matter which game. Everyone having the same issue on other games as well
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Kyle Hunt
(@LFC_Hunt96) reported
Thanks Amazon, your awful stream quality meant I missed Darwins goal! Maybe if you're going to buy the rights to show it. Make sure it bloody works #LIVWHU #PrimeVideo
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☀craig pope☀
(@PopeyC) reported
@PrimeVideo the football should be taken off you. The quality of the picture is shocking
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K
(@Kier_again) reported
The quality of the streams for football on @PrimeVideo is shocking. Started perfect now terrible. Hate it.
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SG
(@ShaneJG) reported
@PrimeVideo if you want to keep showing live football sort the quality out. It’s horrendous.
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Crypto
(@Crypto41911752) reported
@PrimeVideo shocking picture quality on football coverage. If you can’t provide a decent service, stay out of streaming football coverage until you can.
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🤘 Squatter 🤘
(@SquatterMadras) reported
@amazon @PrimeVideo football coverage is just awful. Aside from the poor punditry and the camera lingering on crowd/staff while the ball is in play, the stream is laggy/juddering and below SD quality at best, pausing for a few seconds at worst. @premierleague should bin them.
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Dan
(@Daniel_McA) reported
Ahhh the @PrimeVideo stream quality for the football is atrocious!
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Mart
(@MartTuff) reported
@DONeill90 @PrimeVideo @Virgin Mine is really poor and I’m with EE. Never have any issues with other streaming platforms
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Stephen Campbell
(@GamingTeacher4) reported
@elliottgilmore @premierleague @PrimeVideo It's awful isn't it? There is no life here.
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Mike Taylor
(@mx49mike) reported
@PrimeVideo awful picture quality on the Liverpool West ham game FYI 300mbps connection!!
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Pete
(@KetoCarnivoreUK) reported
Watching Liverpool v West ham on @PrimeVideo and my goodness, I'd be better off streaming it off the local guys jailbroken box, buffering like crazy and then horrendous quality for mins after buffer. Not good enough #PrimeVideo #football #streaming
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Darren
(@Red_Squirrel_41) reported
The @PrimeVideo picture quality on the Liverpool vs West Ham game is awful. Like I've gone back to the 90s lol.... Deliver quality to your subscribers or don't do live sports! #AmazonPrime #football
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Nik
(@ThingsByNik) reported
@michaelocyoung @PrimeVideo Aye, sadly. Just really doesn’t work for me. At least be consistent with the stream. A mate up the road is 30 seconds ahead of me and we are watching the same thing.
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Oli Adams
(@imperial_potts) reported
@PrimeVideo why is the video quality for the football so poor? Every time you show games this happens. I’d rather watch teletext
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six big ones that's right ☆☆☆☆☆☆
(@TPybis) reported
@PrimeVideo picture quality of this football match is rubbish and also say technical difficulties are you going to refund me for the poor quality of service !!! Terrible
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.Marie 👓🧢19 💙NHS
(@mariebudgie1) reported
@LFC__Jason @PrimeVideo We're watching on Peacock, it's a minute behind but quality is ok.
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Adam southon
(@Ball_hair_long) reported
@PrimeVideo please stop bidding for @premierleague games until you’ve upgraded your servers!
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Matt Wallen
(@matt_wallen7) reported
Anyone else having issues with their @PrimeVideo stream while watching the West Ham game? 500mb and it keeps stuttering and dropping resolution.
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Danny O'Neill ⭐ ⭐
(@DONeill90) reported
@and0b @PrimeVideo @Virgin I'm glad I'm not alone but I'm also sorry your suffering with this **** too. It's terrible!!
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Beth Duncan
(@bettydunc93) reported
@PrimeVideo shocking quality again for the football tonight. Have to sort it out!!
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Ronnie #RESILIENCIA
(@R__J98) reported
@Levilfc_ @Kier_again @PrimeVideo i got issues as well its a nightmare if you not got top class internet that's the big problem with these streaming sites
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john carden
(@johnnycardo) reported
Hey @PrimeVideo is it possible for you to sort the stream out for the live premier league games tonight. Awful picture quality
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Andy
(@and0b) reported
@DONeill90 @PrimeVideo @Virgin Even switching from 2g to 5g made no difference, speedtest running at 200 meg. No issue on anything else. Its definitely prime at fault
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Ryan Grant
(@Avram100116) reported
@RayRayMHM @PrimeVideo @SkySportsPL It certainly is much nicer platform and much rather watch it on Prime than BT! Sky could take some lessons from Prime and would certainly help even the TV 💰 out amongs all. Though has to be said no one wanted to invest money the way Sky did to make it into what it is!
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Gemma
(@gemheno) reported
@primevideosport It’s a shame your stream quality is poor! #primevideo
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six big ones that's right ☆☆☆☆☆☆
(@TPybis) reported
@PrimeVideo picture quality is rubbish even though I've got 4k HD missed loads of the liverpool game buffering says technical difficulties should refunded anyone who has paid to watch football on amazon service is crap
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Lee
(@Lee99072876) reported
@PrimeVideo shocking service for the football get better quality from a dodgey stream
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Wayno
(@TheForceFed) reported
@PrimeVideo, the picture quality on this United v Spurs game is absolutely atrocious. Buffering, pixelated mess.