Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Long Beach |
Playback Issues | |
| Atlanta |
Buffering | |
 Dewsbury |
Sign in | |
| Shelton |
Playback Issues | |
| London |
Playback Issues | |
 Guayaquil |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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skylar
(@outroj0onie) reported
@Notsorandom99 @thewilds4life @PrimeVideo unfortunately no they just ended the chat 😭 but I have a feeling maybe if we all just have a chat with their agents and bug them it’ll work? idk just part of me doesn’t feel like this is the end but part of me says it is
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Faranak Parkami
(@FaranakParkami) reported
@PrimeVideo @JLo @joshduhamel Please post something about Iranian women. Help us. #MahsaAmini #Mahsa_Aminii #OpIran
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dave83709
(@dave83709) reported
@AmazonStudios @PrimeVideo How are the writers going to pull this one? Like Reacher or some silly comedy. If a couple of trained spy/killers work together what kind of mayhem can they pull off? They should be DIA with ORN and NSA input on demand. That would be interesting.
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Simon Dennis
(@sjdhatters) reported
@DonnyLebowski @AmazonUK @PrimeVideo Cheaper prices. Ability to add users at sites and manage how they spend etc. Still get next day delivery. Just assumed Prime Video was included. Why wouldn't you. Think this is recent as I've had it a while and not got this error before
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Hugh Amongus
(@AmongusHugh) reported
@PrimeVideo @itscovl I speak for all Latinos saying that this “Latinx” bullshit will never work.
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Maximus
(@CapableSesan) reported
@Giannis_An34 @WhatsApp @PrimeVideo Woo, nah your problem be that o.
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matt.blankenship
(@snowandice) reported
@PrimeVideo the quality of the streaming SUCKS again. Thank God this week I can steam it on local ABC. Crystal clear there. What is wrong with Prime NFL stream? Blurry blurry clear blurry blurry repeat
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Michael Farley
(@FarleyOhio) reported
I really don’t like this @PrimeVideo stream. Audio is out of sync to video. Please fix @NFL
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George Hiotis
(@Hiotis4Life) reported
@PrimeVideo why is there a sound sync problem with tonight’s football game stream?
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Joshua
(@Just_A_Guy_6289) reported
@PrimeVideo is having problems with the audio matching in the Steelers Vs Brown game on #ThursdayNightFootball #AmazonFail
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George Hiotis
(@Hiotis4Life) reported
@PrimeVideo why is there a sound sync problem on tonight’s steam ?
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Ronnie Hesson
(@Anerd365l) reported
@TheWheelOfTime @PrimeVideo This show is a travesty it's a slap in the face to fans of the original work. If you want to make a show to appeal to the woke mob then write that story leave Robert Jordan's work alone!!
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Richard Chumbley
(@Essentiallocal) reported
I've no issue with @LOTRonPrime. It's just a very average series that could have been great. But I do have an issue with @amazon seemingly manipulating reviews. I expect honesty from companies I buy from. I've cancelled my @PrimeVideo membership.
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Cheky01
(@Cheky011) reported
@ThatRenf @LOTRonPrime @PrimeVideo Being the most expensive series in history I think you have to demand a lot more from it. The script is weak, the series is slow and boring. I don't think it will attract many people to Tolkien's work.
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patrick O’malley
(@WLKKris) reported
@PrimeVideo @DomsWildThings @BillyBoydActor Amazon is deleting bad reviews en mass to push terrible products on unsuspecting customers. Why doesn’t some government body protect consumers?
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#SAVETHEWILDS Give us back the sapphic island
(@Notsorandom99) reported
@thewilds4life @PrimeVideo Same im gonna fight honestly coz at this point we can't lose anything 🤧 I'll try to send emails and see what they'll say if they will ever respond me,even tho it's really embarrassing for them,like at this point I believe they got ego issues really #SaveTheWilds #TheWildsMovie
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Brett Young
(@BYoung032) reported
@NFL @PrimeVideo If watching football on Amazon Prime is going to continue to have audio sync problems then I hope they don’t win the NFL Sunday Ticket.
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1 in a Million
(@twitkent) reported
@primevideo you had all week to fix the #TNF audio sync problem. You failed.
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Simon Dennis
(@sjdhatters) reported
Spend so much on @AmazonUK got upgraded to a business account. No problem. What they don't tell you is Business account doesn't include @PrimeVideo. That's super annoying as apparently you can't go back. Why penalise business customers?
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MeShell
(@MsShellyShellz) reported
This whole, NFL on prime doesn’t work right for me which is why when they first tried it, I didn’t watch. The video freezes, it’s never clear. Like wtf @NFL @PrimeVideo
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Romeo Azar
(@Romeoazar) reported
@PrimeVideo - your streaming quality for Thursday Night Football is choppy as hell, for a second week in a row.
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Scarlette Foxx
(@ScarletteFoxx21) reported
@PrimeVideo Your English subtitles for Aline are broken, leading to: My mother is trying to watch it with spanish subtitles(there's no french) and French Audio bc apparently between me understanding some French and her understanding some Spanish, we'll get something out of it? :T
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Hunter Tiberius Zuel
(@tiberiuszuel) reported
@PrimeVideo Your Prime Vision feed is having lip sync issues
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#HeavyHandsCooke
(@lcooke_58) reported
@PrimeVideo last week the picture quality for the Thursday Night game was not good. I hope the live broadcast improves tonight. #DoBetter
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Andrew Lehnen
(@AndrewLehnen) reported
@NFL @PrimeVideo Worst audio video..totally out of synch
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Mac
(@Jason_Mac1017) reported
@PrimeVideo this coverage is terrible of @NFL
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Matt
(@Mattgmatts) reported
@LOTRonPrime @PrimeVideo Training episodes are the worst. Why do we need this
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Brett Young
(@BYoung032) reported
@PrimeVideo anyone else having audio sync problems? Wait, I think they fixed it.
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Diana Rezaie
(@RezaieZeynab) reported
@PrimeVideo @JLo @joshduhamel #mahsaamini pls be the voice people of iran. They need more support, help them pls!🙏🏼🤍
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Mohammadali KenarKenari
(@MAKK_90) reported
@PrimeVideo @JLo @joshduhamel Emergency Situation : Internet is down in Iran . Iranian people need help . Last time they did this , they killed more than 1500 people . Help Iran , be their voice , don't let these bastards kill my people. #MahsaAmini #مهسا_امینی