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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 31% Buffering (31%)
  • 17% Sign in (17%)
  • 17% Crashing (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Betim Sign in 9 hours ago
Melbourne Buffering 22 hours ago
Poplar Buffering 2 days ago
Lakeville Buffering 3 days ago
Puebla Buffering 5 days ago
Challans Crashing 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • obeyjeremiah36
    Jeremiah Simmons (@obeyjeremiah36) reported

    Batman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • oldyorksgeek
    TOYG! - That Old Yorkshire Geek! (@oldyorksgeek) reported

    How much does @AmazonMGMStudio and @PrimeVideo hate their customers? They completely ignore the #savestargate effort against their cancelling of Martin Gero's Stargate, then they actively start hiding replies that have Stargate text. Why are they so afraid to address the issue?

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Aren't you ashamed that your company is producing crap like this? Do you tell your friends that you work for a real network? #SaveStargate

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo Worst actress alive

  • JohnnyUtahLDS
    David 🇺🇸 (@JohnnyUtahLDS) reported

    @PrimeVideo Looks awful. Thank you for ruining another series @PrimeVideo

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Web3iad_ @PrimeVideo @Web3iad_ Hello! Thanks for reaching out to us today. We're sorry to hear you've been unable to contact us via chat. For security purposes, we don't have account or order access over social media. So we can best assist, would you tell us more about the issue you're experiencing that's caused you to contact support? We'll do our best to help. -Jane

  • fourmclren
    ‎☾ (@fourmclren) reported

    @Vale_391 @PrimeVideo @AmazonMGMStudio not finishing an adaptation where you can’t even go to the book to finish the plot yourself is sick work

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • SumanMishra_
    Suman Mishra (@SumanMishra_) reported

    @Akihans94 @PrimeVideo If that was not allowed ?or a rule was broken If allowed fair , if not….. penalties are cut It’s cheez ke liye Host rehna chahiye udhar !

  • TheCommander99
    The Commander (@TheCommander99) reported

    @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo #SaveStargate from the idiots who keep announcing more terrible content that no one wants instead of producing what it's [former] customers are asking for!

  • hudconsbiceps
    Nicole ❯❯❯❯ 🍂🏒 (@hudconsbiceps) reported

    WTF DO YOU MEAN THEY’VE TAKEN RWRB OFF PRIME?! WHAT IS GOING ON?! PUT IT BACK @PrimeVideo @RWRBonPrime HELP!!

  • rrdrouin41
    Roger drouin (@rrdrouin41) reported

    @Jules5RunCO @PrimeVideo JUST ANOTHER PRIME EXAMPLE OF "YOU CAN'T FIX STUPID"!!!!!!!!!!! IF I WAS EVER , TO HAPPEN TO SEE "REACHER" ALL I COULD EVER THINK ABOUT WOULD BE WHAT AN IDIOT THIS GUY IS!!!!!!!!! RRD

  • Vishant_
    Vishant sugand (@Vishant_) reported

    @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • timraes1
    T.R. (@timraes1) reported

    @PrimeVideo Their quality of catalogue has to be worse then netflix

  • Arun_Sankar_A
    Arun Shankar (@Arun_Sankar_A) reported

    Hey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet

  • Jai_Singh81
    Jai Singh (@Jai_Singh81) reported

    Hey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you

  • ChynaDollRedz
    Don't ask me what I am (@ChynaDollRedz) reported

    @HouseOfWalsh @PrimeVideo The worst "friend" group ever

  • Abhilek75736901
    Avi (@Abhilek75736901) reported

    @PrimeVideo And first season with Woke BS worst then last season.

  • MIkukute57365
    Marvel / DC and other cinematic Movies (@MIkukute57365) reported

    @PrimeVideo I smell trouble 😡😡😡