Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/27/2023 06:20

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Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • Playback Issues 43.80% Playback Issues
  • Buffering 24.75% Buffering
  • Crashing 17.97% Crashing
  • Sign in 10.40% Sign in
  • Video Quality 3.09% Video Quality

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities::

Loading map, please wait...
AustraliaAdelaide Playback Issues
United StatesPittston Crashing
CanadaComox Sign in
BrazilSão Paulo Buffering
United KingdomRuncorn Playback Issues
United KingdomBallymena Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • DrRossGeller_ The Good Doctor Ross Geller (@DrRossGeller_) reported

    Why on earth is the video quality on PS4 Pro, PS4 and Panasonic UHD player randomly dropping from one moment to the next with an optic fiber connection (and Ethernet) but doesn’t on a PS5 through Wi Fi? @PrimeVideo #PrimeVideo

  • marieeeeeeeeeOR Lindsey (@marieeeeeeeeeOR) reported

    @PrimeVideo #swarm is up there. I was really impressed with @donaldglover’s take and creativity. I also enjoyed #DaisyJonesTheSix but do feel it could have been better. I thought #classof07 was AWFUL. But everyone’s a critic. That’s just my take, and mean no shame to people who enjoyed it.

  • psu_chris thinking required... (@psu_chris) reported

    hey @PrimeVideo why does your skip intro feature not work all the time? i am watching house and i can “skip intro” every 3 episodes.. why?

  • MichaelAnya Anya, MC² (@MichaelAnya) reported

    The Trade on @PrimeVideo is a good movie. I only have an issue with the terrible Igbo accents.

  • _TheJuiciestJen 𝔟𝔦𝔤 𝔧𝔢𝔫 🐣🌺 (@_TheJuiciestJen) reported

    I’m watching The Change Up on @PrimeVideo and one of the first scenes shows the dad changing the diapers of his baby boy and baby girl. why in ******** did they show both of their private parts?????? WHY IS THAT EVEN NECESSARY??? y’all got fix that **** ASAP

  • AliJordan915526 Ali Jordan (@AliJordan915526) reported

    @PrimeVideo I ordered a movie from my tv last nite .. it won’t let me watch it today can u help please … btw it lets me on the phone app but not tv ?

  • pilapapita0 Sudhanshu (@pilapapita0) reported

    @Chetna_sundaram @BellamSwathi @PrimeVideo Where did secularism came here?? Ur mind is turned into gutter now..please get some help. And yes I could not watch this movie in theatre but on prime I watched it in bits here and there and is so fing boaring and shi# movie.

  • pmiller4126 Pam❤🩶💙 🌊2024 , #FreshWords #FreshResists (@pmiller4126) reported

    @PrimeVideo no Prime help with PRIME, they do and say as they please.

  • space2develop S2D (@space2develop) reported

    @PrimeVideo big error not renewing NightSky …. Excellent series

  • R500D RS-B (@R500D) reported

    @PrimeVideo your subtitles function is terrible. Watching an English movie with some foreign language audio and my options are no subtitles and not understanding parts of the movie or having substitutes for all audio (including descriptive audio).

  • Suniiilllll02 Sunil Patel (@Suniiilllll02) reported

    Hey @PrimeVideoIN @PrimeVideo why I'm not even able to watch or stream a single show, movie or Web series providing that I have an active prime video mobile subscription of 1 yr. Expiring on dec.2023 . Pls fix my issue or refund my full money right away.

  • nikkita_pradhan Nikkita pradhan (@nikkita_pradhan) reported

    Dear @ViCustomerCare 70690 38056 this is my Vodafone postpaid number and I've a plan 501 entertainment plus but I can't access my @PrimeVideo membership Can you please help me with this?

  • MartinTarala Martin Tarala (@MartinTarala) reported

    @PrimeVideo Can you get someone to look into why the Prime Video App On the Oculus Quest 2 is broken for 2/3rds of its users and no effort has been made to fix it?

  • tripleLboogey lucas rohloff (@tripleLboogey) reported

    @TheNubianQueen5 @PrimeVideo We have also been having same issue with Judy justice for about a week now

  • Aparichit_1 Aparichit. (@Aparichit_1) reported

    @Chetna_sundaram @BellamSwathi @PrimeVideo How do you stand with very secular fabric of the nation by watching an utter nonsense, illogical, senseless and worst movie ever???

  • iam_aykk Asfand Yar (@iam_aykk) reported

    Hello everyone how are you? I hope that all of you will be fine. I need a help from you #SRKians I actually need #PathaanOTT film because I don't have any subscription of #PrimeVideo. So Please help me REGARDS @iamsrk @yrf @PrimeVideoIN

  • clean_india06 Love u zindegi ❤ (@clean_india06) reported

    @Chetna_sundaram @BellamSwathi @PrimeVideo from which universe are you mam? i watched yesterday and this was srk one of the worst movie ...really no hate for srk but really 100 cr also big for this then how 1000 cr omg

  • itsLanzer Lanzer ⚡️ (@itsLanzer) reported

    @ONEChampionship @PrimeVideo Got some crazy audio sync issues on Prime

  • LiteDoctor Sean F 🧢 (@LiteDoctor) reported

    Hey, @PrimeVideo, I can't find the credits for Lighting Design for @daisyjonesand6. Can you help me out?

  • TheFabDad . (@TheFabDad) reported

    @PrimeVideo has some of the best content going on streaming but my God the interface and finding stuff is terrible. Takes a while to find stuff but there's amazing things in there. Who can I talk to about making the user experience better? @primevideouk

  • unknowhubhai unknown (@unknowhubhai) reported

    @aavishhkar @PrimeVideo No matter how much it earned its the worst movie of srk career 💔

  • StudentPolitic8 Student Politics (@StudentPolitic8) reported

    @aavishhkar @PrimeVideo a terrible movie

  • ShuklashubhamSs shubham Shukla (@ShuklashubhamSs) reported

    Time worst spend yesterday. Came back home after almost a month but somehow me and my family decided to watch #Pathaan on #PrimeVideo.

  • sinbadfury SinbadFury (@sinbadfury) reported

    @SamsungUS @PrimeVideo Lads, sort it out! I don't know whether the TV has memory/processor issues or if the app is greedy on resources but.. I should never have to unplug/plug in my tv to get an app to work. And yes, it's consistent. The app shits the bucket regularly

  • DorothyCoffing Curious Mind (@DorothyCoffing) reported

    @aavishhkar @PrimeVideo The reality of how bogus #Pathaan movie is evident now on OTT. I could not bear the movie for 10 mins. Awful overacting. I still cannot understand how this movie is a blockbuster? (thanks to #moneylaundering, corporate booking).

  • SoulfulBharti Bharti 🇮🇳 (@SoulfulBharti) reported

    @aavishhkar @PrimeVideo Also, lately i have realized, Not everything that works is necessarily good. And if something doesn't work, it may not be bad.

  • viktordevonne Viktor Devonne (@viktordevonne) reported

    @PrimeVideo canceling Three Pines is frustrating and awful.

  • claud_nix Jon-Claud Nix (@claud_nix) reported

    @PrimeVideo @primevideouk About 5 minutes into "Horrible Bosses 2" the closed captions transcribe what *sounds like* an unusable word INTO THAT WORD. You need to change that transcription, now.

  • doozethe Stuart Cameron🌻 (@doozethe) reported

    @rompa69 @PrimeVideo Agreed, the app’s terrible. Not Binge-level terrible, but terrible.

  • nbk2317 ₦₳ⱤɆ₦ĐⱤ₳ (@nbk2317) reported

    @PrimeVideo @PrimeVideoIN can you work on fast/speed play option like 1.25,1.5,1.75,2x.