Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (28%)
- Crashing (21%)
- Sign in (17%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago
|
Sign in | 5 hours ago |
 Los Angeles
|
Sign in | 6 hours ago |
|
Seattle
|
Sign in | 7 hours ago |
|
Columbia
|
Sign in | 7 hours ago |
|
New York City
|
Crashing | 7 hours ago |
|
Menomonee Falls
|
Sign in | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Quintano (@chrisquintano) reported@PrimeVideo Too bad they are terrible in both formats
-
Gibson uwhetu (@gibson_uwhetu) reported@PrimeVideo @PrimeVideo please I ran into some technical issues while trying to renew my subscription could you help me?
-
Pavel Hlásny (@pauliegeronimo) reported@PrimeVideo Unless tomorrow, you put Stargate back on track, it looks awful
-
Jay Phillip (@JayPhillip_) reported@PrimeVideo I have a problem I need customer support for. How do I do this?
-
Jilted Valkyrie (@JiltedValkyrie) reported@JulianaConz @PrimeVideo I think we all just want quality television that doesn't lecture us and treats us as intelligent people. Hard to come by these days.
-
Jan (@TheOberJan) reported@AmazonMGMStudio @PrimeVideo You already have invested resources letting @martingero craft a show that gathers the fans as well as inviting new ones - fix one exec's mistake and don't let it all go to waste! #SaveStargate
-
Spencer ᐰ (@undeathmetal) reportedKnow what would be really awesome? If @PrimeVideo and @AmazonMGMStudio #SaveStargate so that they stop looking like fools and actually make their shareholders money. Can we get the #HazbinHotel gang to help? If Stargate can be canceled because its what the fans want, who's next?
-
Tim Meyers 🎥 (@TheMovieMan17) reported@PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate
-
Ajay prabhu (@AjayPrabhu55) reported@PrimeVideo @AmazonHelp why voice difference in prime is so weird when there is some ad or music plays in btw movie it plays very loud but same volume for other portion of movie seems low. We need to keep on adjusting volume it's frustrating. Can you fix this?
-
Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported@PrimeVideo The Stargate wasn’t broken either
-
zira / rocky 🎬🌙 N1 ROCKTIZ FAN (@dailyshowyaoi) reported@primevideo fix ur app please im trying to watch the boys
-
R (@AlphaRichard) reported@nerd_cookies @AmazonMGMStudio @PrimeVideo As a Gate fan, you lot are embarrassing. Looking backwards like this, all the time. It's like none of you have ever paid attention to TV, or work in it. Michael.
-
AAE (@AAC0519) reportedI just spent an hour navigating @amazon @PrimeVideo trying to resolve a basic problem: I cannot access a video for which I paid (order and invoice shown in my purchases). Even @Grok could not help, as every link was to an AI dead end. Good grief, Amazon. Do better. Don't bury me inside an AI maze, none of which is relevant.
-
Ron Handley (@ronaldhandley) reported@The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.
-
randomrapture (@CyberneticNewt) reported@Loupvapeur @PrimeVideo I am also looking at ways to shift my consumer and business spending. You would not believe how much I spend on Amazon personally, and at various companies. It's no problem diversifying my vendors a little more. 👍
-
Tim Meyers 🎥 (@TheMovieMan17) reported@AmazonMGMStudio @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doing the same will work for you? #SaveStargate
-
Tim Meyers 🎥 (@TheMovieMan17) reported@PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate
-
EndeavourInspired (@Endeavourov1) reported@AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate
-
Pavel M (@PoetAnderson182) reported@PrimeVideo We're broken because you cancelled Stargate #SaveStargate
-
Nicholas Radoszewski 🍊 (@memyselfandmaga) reportedHOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?
-
Al Milliron (@AMilliron42) reported@Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.
-
jesus jones jr (@mexillentJunior) reported@Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh
-
Sammy D. (@melyandsam) reported@PrimeVideo Spider‑Noir really said: What if the story doesn’t match AND the hero looks 20 years too old?” Bold choice. Didn’t work.
-
Bitcoin Anon (@14g23h34) reported@PrimeVideo **** you and your ****** "modern audience" fetish. Stargate is too good for your awful platform.
-
AJinAlta (@Ajinalta) reported@PrimeVideo please fix your app for Roku as it no longer continues playing a tv series I want to watch. It starts playing some other show rather than the next episode. This is very annoying.
-
Stephan Hawking (@naphtyuzamaki) reported@PrimeVideo just buy the sub, but when I do scroll long it just come to top automatically n it just irritate me , Ps my phone is latest in market so no hardware issue
-
sahithi (@sahithi0911) reported@priyamucharla @PrimeVideo 😭😭 worst asalu. Already paying so much for subscription and on top of the ee ads okati. Daridrudu. Anduke prime lo chala rare ga chustuna
-
AL The Governor!! (@alanbarcoff) reported@kevp720 @SportsonPrime @PrimeVideo Being a body language expert is a specialty line of work, corporations have hired me to size up certain potential employees, and they rely on my expertise, to give them the right answers. Reese is a bum sadly and EVERYTHING she does is in advanced orchestrated. Thank you.
-
Tim Meyers 🎥 (@TheMovieMan17) reported@AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?
-
Everything Zen (@carolinatitan10) reported@PrimeVideo Nicolas Cage's agent needs some sort of award for continuing to find him work. Way too old and bad at acting for this role.