Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (29%)
- Buffering (28%)
- Sign in (21%)
- Crashing (17%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Crashing | 8 hours ago |
|
|
Buffering | 1 day ago |
|
|
Buffering | 2 days ago |
|
|
Sign in | 4 days ago |
|
|
Video Quality | 5 days ago |
|
|
Video Quality | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Wickens (@tabbysucubus) reported@PrimeVideo I'd like to watch it but the app crashes every ad break. Switching it off and on again didn't work.
-
Dande Avinash Vijay (@avinashvijayD) reported@latasrinivasan @netflix @PrimeVideo True, 🎯🎯🎯🎯!!!! I did cancel almost all my OTT memberships. Not that good quality like before at all!!!!
-
TrumpyCaneGhost (@TrumpyCaneGhost) reported@NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?
-
The Blue Junkies (@TheBlueJunkies) reported@chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch
-
anna cee ⁷ (@annabelle5304) reported@PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.
-
ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported@Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more
-
Essex Girl (@rhondaessexgirl) reported@alis21_alison @pavyg @PrimeVideo Everyone in Serbia was living their lives as normal Football matches were played with full crowds & INDOOR basketball matches with up to 15000 but a few thousand at an outdoor tennis venue is a problem for you? Just admit that you want to trash Novak by calling him irresponsible
-
Omega (@omegaV_R) reported@PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.
-
Yash (@rankayash21) reported@reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.
-
Thom (@Thom001egg) reported@PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate
-
Kieran Mallett (@mallett_kieran) reported@PrimeVideo my android mobile app has stopped working. Tried uninstall and re-install but nothing. Are you having trouble?
-
✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported@PrimeVideo See you at work tomorrow!!
-
Mike Sheppard (@prmikes) reportedCannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried
-
Moose (@Mooseamillion) reported@Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.
-
Leo (@leopotter788) reported@PrimeVideo All awful songs we need some good romantic songs for season 2 they need to cough up some money or ask permission to get Taylor's music on the show her music elevates scenes..........
-
Dawn Risueno (@Matty232346) reported@PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.
-
Chris Schmidli (@cschmidli) reported@PrimeVideo Terrible news
-
Wind (@Windinmyhair00) reported@PrimeVideo Teenage romance genre r the worst in movies and Amazon putting a lot of them lately.🕯
-
Patrick (Paddy) Glen (@PaddyG67) reportedOf all the pundits I have problems with Gordon Duncan is actually one I think is sound af. Surely that’s the general consensus right? What’s to hate about that lad? I find him impartial but also he calls bs when he hears it and I respect that. @PrimeVideo @ClydeSSB
-
Save Stargate (@SaveStargate198) reported@AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous
-
007 (@Kaff_007) reported@kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos
-
+419 (@hateonikwen) reported@PrimeVideo how do you debit my card for subscription then send an email to tell me there’s an issue with it ? Now I can’t access my subscription
-
Adé’ Ogunyale | Big Bad Ade (@adeogunyale) reported@PrimeVideo @netflix please bring back NOT SUITABLE FOR WORK, please
-
Reece (@SonataAway) reported@canescouchcoach @Canes @PrimeVideo Yep there was some moments in games where the broadcast would shut off. Fanduel had terrible servers
-
Tiny Ripple (@HopeRipple2) reported@PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.
-
Mike (@Mikeabbey__) reportedHey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.
-
the Wisest ofGuys (@johnforchione) reported@GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.
-
ariaa ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported@folklorefy @PrimeVideo @PrimeVideo get to work bro
-
Jonathan Plumb — Spokane Valley (@jonathanplumb) reportedReally, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).
-
Save Stargate (@SaveStargate198) reported@PrimeVideo Help please @AmazonHelp