Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (23%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Las Vegas |
Crashing | |
| Petersburg |
Crashing | |
| Minneapolis |
Playback Issues | |
| Fort Worth |
Crashing | |
| Las Vegas |
Crashing | |
| Lutz |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley
(@Hayley09715212) reported
@salmahayek @PrimeVideo I have messaged you so many times. Please reply to me. I really need help. Hayley
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naci guapa pero pobre
(@doolapiip) reported
ms @PrimeVideo y’all got money fix captioning
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Mike
(@browncoat) reported
Hey @straczynski! I just purchased B5 on AppleTV+ and I have to say that the quality is pretty great. Way better than it was on @PrimeVideo, and even better than my DVDs, I think. Thought you’d wanna know...if you didn’t already...
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Gary O Hanlon
(@gazzachef) reported
Can someone explain how a season of something on @PrimeVideo is showing but I can't play it? No info re release either? Help. Need my lethal weapon seaaon3 fix soon. #cantbelievetheyfiredRiggs
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Tamera Dunn (Kremer)
(@tamera) reported
I'm trying to login to @PrimeVideo on my (kids) hacked @Acer @googlechrome book (again) and the 'police' crew of Anthony Wood & dude illegally inside the empty apt on the wall with me came back & started a noise ramp up minutes ago.
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Jerry
(@hotjerryboy) reported
@PrimeVideo I watched the worst movie and a paid 3 dollars and I am so man I want a refund
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📽️The Projection Booth Podcast
(@proboothcast) reported
@PrimeVideo You really need to work with your subtitles to not show low on the screen when there are on-screen titles being blocked.
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gundrukbhaat
(@withdallae) reported
OMFG. #TandavOnPrime is such a colossal waste of time and talent. What a ******* **** show. This HAS to be the worst Indian primevideo production. The only thing of note was the gorgeous Gauhar in those sarees. 1/n
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Sharon Gaught
(@blsedbx3) reported
@PrimeVideo Well it would be great if you fixed your speed issue with ROKU so people could watch. Prime . I'm wasting money on Prime because haven t been able to watch for over 2 months. Scam !!!!!
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Jade Brewer
(@Jaydee1512) reported
@AmazonHelp That’s all been done. All my devices are up to date, I’ve hard reset the TV, and as stated earlier the TV is hardwired to the WiFi box. Nothing else uses WiFi when the TV is streaming. Disney+/Netflix/Ratuken all work fine. Just PrimeVideo I’m having an issue with
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Confusion
(@StuckInAMaise) reported
@PrimeVideo This is more of a advertisement for how terrible recent movies have been rather than how good this is.
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K. Scott
(@The_Student32) reported
So if a show has a recap and an intro, I can’t skip the intro? C’mon now. That’s a baby issue. Figure it out @PrimeVideo
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Jade Brewer
(@Jaydee1512) reported
@AmazonHelp I cannot load PrimeVideo on any platform. Tried my Tv/SkyQ/mobile. On WiFi & 3/4G and it just will not load anything. Tells me I have a ‘network issue’ which is funny when everything else works!
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Harry Todd
(@ugoodthing) reported
@gazzachef @PrimeVideo Get a VPN Gary ,that will solve your location problem,VPN express is very good
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Not Sure
(@BoNapity) reported
@PrimeVideo Would you PLEASE give us the option to DISABLE ALL PREVIEWS while browsing? They are bothersome for those with anxiety issues. Please stop forcing promotions on your loyal customers.
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Edwin Loves Films
(@EdwinLovesFilms) reported
@suhu_111 @Mohanlal @PrimeVideo I know superstars need to help industry in bad times and that’s why they are making Aaraattu. But if you look at interviews Jeethu he says he had D2 in his mind and started to write the script, but there were few problems with characterisation, which took a lot of time.
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Arun
(@Yaavarumnalam) reported
@PrimeVideo folks, your search functionality in prime video is extremely poor.. i am not sure who is the manager overseeing code quality and who does UAT but they need to step up.. please improve your code quality... from a frustrated customer
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JemarMxchael
(@jemarmxchael_) reported
Why in thee absolute **** does ‘Flack’ not work when I was just watching it YESTERDAY @PrimeVideo
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🤠
(@Saraurora) reported
@CharlotteBHC prime are the worst for subs, when they do have them there are so many mistakes!!!! GIVE ME FREE PRIME FOR LIFE AND I WILL SUBTITLE EVERY SINGLE TITLE @PrimeVideo
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Suhail
(@suhu_111) reported
@EdwinLovesFilms @Mohanlal @PrimeVideo Bro the script work is not done in years it is made within months. The movie is planned for a ott at the very first time itself. He have the right to sell it on ott. But he has to mention it in early stage. Superstars of those industry has to help the theatre owners in bad time
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Al
(@ally_mazur) reported
@PrimeVideo And the beginning part when Jim brown pulls up to the house in Georgia & the white guy is like your my friend & that record will stand the test of time. Like the only thing you care about is a record. & then he was like i need to move furniture & then Jim brown was like I’ll help
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joyenlife
(@joyenlife) reported
@PrimeVideo @FlackonPrime awful show
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Jade Brewer
(@Jaydee1512) reported
******** do I pay for @PrimeVideo when it doesn’t even work?! @AmazonHelp 😡
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JoeBOBaHead
(@JoeBOBaHead) reported
Is there a reason why @PrimeVideo is a part of the biggest corporation in the history of the planet yet their video playback is stuck in the 1990's? I shouldn't have to wait for the video to buffer from this company. TF are they even doing?
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College Football Know-It-All
(@College58607546) reported
@PrimeVideo Terrible movie. Just four big-name guys sitting around arguing about what to do that night. So dull I checked out before it was over.
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Robert Healy
(@rlhealy) reported
@MailOnline @PrimeVideo @FlackonPrime Terrible audio...can not understand most of dialog. Gave up on it
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Marty Chargin
(@MartyChargin) reported
@mwebster1971 @netflix @PrimeVideo Jo Koy standup... dude is funny .. so is Fluffy... Gabriel Iglesias... both do quality standup
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Despina
(@Wonder_Writer) reported
@cBlondesReport @PrimeVideo @FlackonPrime It’s awful
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Options Alex
(@OptionsAlex1) reported
@peta @PrimeVideo You pick apart the worst scene of the show and condemn it. Go rescue some dogs from puppy mills or the streets or China or Mexico. This is pathetic @peta and you snowflakes should be ashamed of yourselves.
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Tee Exotic
(@PotUh_Honey) reported
Just trying to figure out why the name of the only black actress in the show #Flack is not listed in the description @primevideo...fix it. #SophieOkonedo