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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 23% Sign in (23%)
  • 22% Buffering (22%)
  • 20% Crashing (20%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Maynard Sign in 1 day ago
Melun Sign in 2 days ago
Brasília Buffering 2 days ago
Houston Playback Issues 2 days ago
London Buffering 5 days ago
Mexico City Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HookaHook13
    Avid Texans fan (@HookaHook13) reported

    @PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Just terrible. Utterly terrible. Now give us star ✨ gate and do it now. This is getting ridiculous

  • BeingRealAf2U
    Lil Bro (@BeingRealAf2U) reported

    @PrimeVideo reacher season 4 has the worst villain of all time. The plot armor these chicks have is ridiculous

  • Matty232346
    Dawn Risueno (@Matty232346) reported

    @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • JamesBondUN007
    Marcus Aurelius (@JamesBondUN007) reported

    Amazon prime is the worst ott platform!!! They ask to purchase the prime and then purchase ads free again and on top of it shamelessly says pay 99 to watch movies on rent!!! Wtf @PrimeVideo @amazonIN

  • _mrchaturvedi
    Parth Chaturvedi (@_mrchaturvedi) reported

    Jason Statham’s #Mutiny was streamed by @PrimeVideo even before its theatrical release in FHD for a short time. The movie was then ripped and spread worldwide in excellent quality. This is detrimental to the film’s business and a loss for producers and distribution partners. Platforms like @PrimeVideo should at least cover production costs for this major blunder if not the total loss. Mistakes like these can be very damaging to the film industry. @saloon_kada also raised this point and I completely agree. P.S. I never really rate Jason Statham’s films; I somehow enjoy all of them. I just really like his screen presence overall. He always inspires me.

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

  • intermezzo_arts
    Clare McLeod (@intermezzo_arts) reported

    @Traz_Mac_Legit @PrimeVideo Shocking. Once you’ve paid that should be it. Terrible.

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • annabelle5304
    anna cee ⁷ (@annabelle5304) reported

    @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

  • srlgpt_a
    saral (@srlgpt_a) reported

    Hostel wifi is biggest scam these colleges put out in name of facilities. Almost everything is under blocked under proxy. - Can't ssh into my VMs. - Can't make request to DBs. - Files won't download using curl command or brew (more often than not) - Was debugging my auth for hours, only to realise this f-all wifi is the problem. Mine has blocked netflix and primevideo but Hotstar is working alright. What am I supposed to do on Hotstar? Watch nptel lectures? People can't even make Whatsapp calls using this wifi. Aboslutely useless piece of shi-

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

  • tresttragos
    mar ⚢ (@tresttragos) reported

    @PrimeVideo get to work abt season 2 right now you guys im INSANE

  • ronshim32
    Ron (@ronshim32) reported

    @PrimeVideo your video feed or picture quality again is crap for the WNBA game. Embarrassing. Please don’t broadcast anymore games because you can’t. Let the other networks do it

  • Mikeabbey__
    Mike (@Mikeabbey__) reported

    Hey @PrimeVideo fix your paramount plus bills stream or send Jeff Bozo here to catch this fade.

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @pavyg @PrimeVideo Nice to see common sense at work

  • TrueSkull17
    Skull17 (@TrueSkull17) reported

    "Watch this ad to watch this episode without interruption" "proceeds to constantly play ads through the episode" @PrimeVideo please fix this. If it says it'll be ad free then maybe follow through with it?

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio That is why I'm fighting for what Amazon announced last nov. A Statgate show that is a continuation of the other Statgate shows with the original writers like Martin Gero's. If the original writers are allowed to write the new show then I dont think the show will be terrible.

  • _No_Yes
    James Noyes (@_No_Yes) reported

    @PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • dixienormu92374
    Surf fn (@dixienormu92374) reported

    @PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!

  • BuddyFett
    BuddyFett (@BuddyFett) reported

    @PrimeVideo This season would be better if it was about Reacher not the two cops falling in love. Was willing to overlook his personal beliefs. This season just sucks. This series keeps going down in quality.

  • Allen_m
    Allen Matthews (@Allen_m) reported

    @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

  • PokeJayGilbs
    Jay Gilbs (@PokeJayGilbs) reported

    @AnaheimDucks @PrimeVideo .@StLouisBlues Helllloooooo?!!?! Wake up. There’s six teams on prime video, and four of them are offering it at no extra cost. You’re in the minority. You still have time to fix this.

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • MainEventMone
    Fan of Women's Wrestling (@MainEventMone) reported

    I cant watch @AEW All In due to issues with @hbomax and @PrimeVideo. Guess i'll watch heatwave.