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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 30% Buffering (30%)
  • 19% Crashing (19%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Puebla Buffering 1 day ago
Challans Crashing 2 days ago
Paris Buffering 2 days ago
Palma Playback Issues 3 days ago
Bourges Playback Issues 3 days ago
Sunderland Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • andylarken1
    Tim Larson (@andylarken1) reported

    @alphafox @James_Elmquist @PrimeVideo Worst than Ocean's 8?

  • Arora92Varun
    Varun Arora (@Arora92Varun) reported

    @PrimeVideo i am unable to sign in why is there so much of problem in prime videos??

  • ciscoforshort
    Cisco ✨ (@ciscoforshort) reported

    @HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @PrimeVideo @AppleTV Alan Richson is causing your company a lot of problems. Someone needs to sit him down and tell him to keep his mouth shut or learn to flip burgers

  • Srbh_thakur
    Sourabh Thakur (@Srbh_thakur) reported

    @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?

  • KamakshiMishra4
    Kamakshi Mishra (@KamakshiMishra4) reported

    @PrimeVideo Not able to subscribe worst app

  • Rikomo00
    Rikomo 🎬 (@Rikomo00) reported

    @PrimeVideo the runner sounds like another overhyped project - wait for the crash course

  • AvinashaSharma
    Avinasha Sharma (@AvinashaSharma) reported

    Just wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo

  • slagolas
    slagolas is trop sdcc posting (@slagolas) reported

    i'm sorry i'm leading the bullying campaign against amazon prime for this FIX IT NOW @PrimeVideo

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

  • IntolerantMatt
    BedsWontSaveYou (@IntolerantMatt) reported

    @PrimeVideo The Devils Mouth was garbage. Terrible acting. Story was stolen and changed.

  • KyuuEturautti
    Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported

    @Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.

  • MDhiara1770
    Maximus DM (@MDhiara1770) reported

    @AmazonMGMStudio @PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • Softlad187
    Andy Steele (@Softlad187) reported

    @mhewson_MCH @PrimeVideo Oh my god, are you going to be ok or should we send help?

  • 25talents1
    25talents (@25talents1) reported

    No... I don't think @AmazonMGMStudio or @PrimeVideo is. Someone's job isn't going to last very long after their boss realizes the drastic error in ignoring the #savestargate campaign...

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • zentex
    zentex (@zentex) reported

    @PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here

  • smvn65
    Marie (@smvn65) reported

    @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

  • theHauteMesh
    Ellie Moore (@theHauteMesh) reported

    These @VansWarpedTour between set interviews on @PrimeVideo are awful. Train derailment into a chemical plant bad

  • Rich07524255
    Rich (@Rich07524255) reported

    @PrimeVideo Don't use my driveway for a uturn. Train your drivers better. They back into my truck just now. Backing up is very dangerous as you teach already. Terrible!!

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • ADITYASHUKLA008
    AS10 (@ADITYASHUKLA008) reported

    @dneg @PrimeVideo As Indian we request to work with zero percent error in Ramayan 🙏

  • Wade_Hampton_V
    Wade (@Wade_Hampton_V) reported

    @FloWrestling @PrimeVideo Love you guys but I tried the Flo app on Roku and it’s awful.

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio can run but they cannot hide. We are here for the long haul. This is the power of fandom. Harness it for good, @PrimeVideo. We want to work with you to create something great, but it has to start with you saving you-know-what.

  • Arjungoel11
    Arjun Goel (@Arjungoel11) reported

    @amazonIN and @PrimeVideo why I have been charged for the additional service I have not opted for. It's a breach of trust. The problem is not the amount but when a customer is not willing to select the option explicitly why are you adding up the amount for it willingly.

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • mq_iitg
    MQ Laboratory (@mq_iitg) reported

    @LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service