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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 29% Playback Issues (29%)
  • 28% Buffering (28%)
  • 22% Crashing (22%)
  • 17% Sign in (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paris Buffering 1 day ago
Yuma Sign in 2 days ago
Gaillac Sign in 3 days ago
London Playback Issues 4 days ago
Hudson Playback Issues 5 days ago
Mortagne-sur-Gironde Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kitkate6801
    Katie (@kitkate6801) reported

    @Brady_jpeg @PrimeVideo @WNBA Shouldn't surprise anyone. Also, these ladies are the worst commentators of any game I have ever heard.

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • LakshmyV2
    Lakshmy Venkiteswaran (@LakshmyV2) reported

    @NishitShawHere Haven't watched PrimeVideo in a while simply because of those pesky ads every 15 min or so. However, cannot believe Scarpetta is in this list cos the series is terrible. Kidman wrong choice.

  • MatyasiAdam
    Matyasi Adam (@MatyasiAdam) reported

    @AmazonMGMStudio @PrimeVideo One problem. It is not Stargate! #SaveStargate

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • BillConquered
    William the Conqueror (@BillConquered) reported

    @PrimeVideo Fix your decision to cancel Gero's Stargate, you twits.

  • WyattJohnMusic
    Wyatt John (@WyattJohnMusic) reported

    @nascar @PrimeVideo I love the booth you’ve put together, if only I could watch longer than 40 minutes without prime saying “something went wrong” and the inability of Prime Video to actually resume at the point you got kicked off. Please fix this issue. Two weeks in a row.

  • felipe_gazoni
    Gazoni_F (@felipe_gazoni) reported

    @BlazeBinges Guys, let's make @PrimeVideo life miserable by continuing "Code Lyoko Overpowered" because Netflix only knows how to cancel things. This universe deserves a continuation and to have the other characters. Please help me.

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE

  • lmrj07
    Zebra-gᐰte (@lmrj07) reported

    @PrimeVideo Stargate doesn't work if you strip everything from the series that makes it Stargate. If you go with unrelated showrunners, and do a full reboot, it won't be Stargate. You can force this IP on to whatever you're intending to make but it won't work. #SaveStargate

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • srutherfordx
    susan rutherford (@srutherfordx) reported

    @PrimeVideo @hayu please tell me WHY episode 3 of the summer house reunion is not available ??!!! .. pleaseeeeeee fix this and make it available 🙏🙏

  • alleviattee
    piuw (@alleviattee) reported

    @PrimeVideo please do your work, i need charlie to meet his girl ASAP

  • storyhopper2
    storyhopper (@storyhopper2) reported

    That's what we are waiting for @PrimeVideo @AmazonMGMStudio! Please fix it asap #SaveStargate

  • TalkShytMJ
    Tua Hoops FC (@TalkShytMJ) reported

    Prime Video is the WORST stream for live sports.!! @primevideo THE WORST!

  • AngyVikingr
    Torstein Horikson (@AngyVikingr) reported

    @AmazonMGMStudio @PrimeVideo all we're asking is that you go forward with the story that already has 2 years of work behind it from a team of people who actually give a damn for passionate fans #savestargate

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • emmynicole1627
    Emily Shell (@emmynicole1627) reported

    Hey @PrimeVideo, Avatar the Last Airbender is missing a huge chunk of s1e18. Not sure if its a @paramountplus problem or on your end but my kids were very confused when it just skipped a major fight to the very end of the episode.

  • MaximilianusKN
    Maximilian Knight (@MaximilianusKN) reported

    @BaronDestructo @PrimeVideo With their 1~2 IMDB scored selection, it shows how much they cared about quality and how much about $$$. Hold on to the script, it'll change back I believe.

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • TheSiskoReturns
    TheSisko (@TheSiskoReturns) reported

    @PrimeVideo What you need to fix is the horrendous decision to cancel Stargate with Martin Gero. #savestargate

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo @gukgukcute See you at work tomorrow!!! 🥳

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • VBunteDavid
    Dave Vande Bunte (@VBunteDavid) reported

    @Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?

  • SteveDean61
    Steve Dean (@SteveDean61) reported

    Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo The only problem was they were several thousand years in the future. So Sam and Rodney need Eli and Rush to help them figure a way to take all that tech, their new ship and the Destiny back in time so they can use the gate to go home or resupply.

  • LisaKoenigAutor
    Lisa König (@LisaKoenigAutor) reported

    @Reason_Will_Win @AmazonMGMStudio @PrimeVideo Their continued silence is honestly really childish. They had no problem announcing it to the fans. Had no problem claiming the fans weren't a large enough audience to continue, and yet, apparently have a problem with telling us to our faces #saveStargate