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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Albertville |
Buffering | |
| San Diego |
Sign in | |
| Washington, D.C. |
Sign in | |
| Flatonia |
Crashing | |
| Fort Dodge |
Sign in | |
| Evansville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Erebus, Has his Grasses on
(@Daddy_Erebus) reported
@PrimeVideo @MillaJovovich She was also Awful after the second movie and got a stunt double killed
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Jan Milne
(@janmlne) reported
@JennaPrice @MSMWatchdog2013 @PrimeVideo I cancelled my free trial days ago without a problem. (I hope) I did it by going to my account and following prompt for cancel. Good Luck.
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Shyam Lal
(@Shyam7Bishnoi) reported
My problem has not been resolved yet, @PrimeVideo @AmazonHelp
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John Kromer
(@kromerjd) reported
Hey @PrimeVideo, why can't I ask my devices to play @ThemOnPrime directly? It used to work, but it appears @amazon has changed "Them" to be a stop-word so that I have to navigate to the show through Prime Video-->Shows-->Them instead of just "Alexa, play Them on Prime Video."
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Ron Brouillette
(@brouillette_ron) reported
And I just muted @PrimeVideo for a terrible ad. The fact that, in the social media age, companies haven't learned bad advertising is worse than no advertising says a lot about their overall practices is disturbing.
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What's the Frequency Kenneth?
(@AlwaysThink12) reported
@PrimeVideo God I hope not. What a terrible movie the first one was.
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♡ Amanda ♡
(@Glass1ncision) reported
Why does #PrimeVideo not work on Saturday mornings. Error message about the internet connection that works. All other streaming sites work. No updates. @PrimeVideo
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Nurse Barb
(@cshamburglar) reported
I’m still salty @netflix renewed & then cancelled @thesociety really hoping they’ll just be like ok we punk’d y’all & have been filming S.2 but I know that’s not going to happen... the best bet is @PrimeVideo picking it up.. the ratings were good so what’s the problem🤞🏻🙏🏻
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SirMJC
(@MattMKE) reported
@The_Wisco_Hawk @PrimeVideo Mark this is making it worse pls send help
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jonathan_18
(@18_fishbein) reported
@PrimeVideo is broken because of @pink #AllIKnowSoFar #PinkWatchParty it won’t download. :(
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Chris Lion-Transler
(@CMLion) reported
Wtf? @PrimeVideo I’m trying to watch tv, so I try to log into my account: I have to enter a code, then they make me call a number where I can’t understand the person, so I try the QR code, which asks me to sign in, even though I’m already signed in. **** it. I’m watching @netflix
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Mayor Wesker #BLACKLIVESMATTER
(@TheRealAlWesker) reported
@one_big_boss @PrimeVideo There's honestly SOO much to unpack with these movies, but the neglected facts about all the injuries and death involved are by FAR the worst parts!
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Marc Colucci
(@ColucciMarc) reported
@PrimeVideo happy endings on prime is not in the correct order! Please fix this!
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IT’S A MiLLER THING
(@MillerResist) reported
@PrimeVideo I wonder if your company could make a bigger CLUSTER **** OUT OF SIGNING INTO PRIME VIDEO??? Netflix has millions more customers than you do you just SIGN IN no going on the internet or getting ******* codes or whatever OTHER DATA Mining you ******** r doing
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𝔐𝔬𝔩𝔩𝔞𝔤𝔲𝔰 🌶
(@mollagus) reported
The Devil's Pass (2013) on @PrimeVideo — not terrible but not great. Good feel of like playing a video game but as a movie it fell short as it met the end. Also, wouldn't be surprised to hear it was inspiration for Stranger Things.
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Brick Rockwell, Intransigent Sim of C Wayne Lyon
(@lacerna_nebulae) reported
@PrimeVideo **** you, Amazon. You people deserve to be crippled by the same sort of deceit which you sow. Cohen is a cruel, sick bastard. He does more to create hate than fight it. He is the exact person which he pretends to satirize. And you greedy piggies help him make the world worse.
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coco 🤪😽/// #SaveProdigalSon
(@cowther1) reported
my break at work ends in four minutes just thought I should let y’all know. @netflix @AppleTV @PrimeVideo #SaveProdigalSon #ProdigiesFightBack
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Jinx Bell
(@JinxBell1) reported
@PrimeVideo The first one was terrible.
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Emily DON'T BE A RACIST Ptak
(@emily_ptak) reported
I am PMSing. My partner baked me a cheesecake and went to work. I want to watch a movie and have a really good, gut-wrenching cry. Tell me something to watch that's available on @netflix @CraveCanada or @PrimeVideo, please!
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Swamp ***
(@SwampAssUSA) reported
@PrimeVideo yall gonna ever fix when shows randomly show German subtitles?
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Dean Stephen Turner
(@DeanT5) reported
@AppleTV You really need to work on the menu & options on #AppleTV. Why is there no quick way to look at episode info etc other than the search tool. Check out @NetflixUK @PrimeVideo if you need to know how to do!
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Gauldoth_undead
(@Gauldoth_undead) reported
Is anyone else having problems with watching prime video on the new Google tv chromecast? Clicking on a movie/series causes a load animation for 30 seconds and then goes back to the old screen #googletv #primevideo
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spelunkingplato🐸
(@edtofe01) reported
@99Silentguy @PrimeVideo @MillaJovovich youre allowed to like terrible things , just as im allowed to criticize it and want something different , like them sticking to the source material , i dont care how much you like to simp for milla
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404 not found 🦅⛈🍕✝️🚴🚒💻 🍺 🏳️🌈
(@bjverzal) reported
@jmillers1 @PrimeVideo I know people that host house concerts. I don’t mind them. This issue started long before Covid. Going back to the 80’s and 90’s, this trend started. I prefer quality music over a “show.” This is all my preference. Nothing more. Nothing less :)
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Rich 🤘🏼 Wear a Mask 😷
(@RichSavarie) reported
Okay, this is a silly bug. @PrimeVideo keeps showing German subtitles at random points in some episodes of The Expanse. I do not have subtitles turned on. And even if they were, they're set to English. How do I fix this?
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GameCookerUSRocksVR
(@man_daddio) reported
@Frankie_1969_ @PrimeVideo Always the intellectual argument of name calling & lying to people. Christians don't enslave people. They help people get free from things of the world. Seems collective thinking is the slave driver. No room for individuals. But we all will answer to God one day.
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Jerry lehane iii
(@J3lehane) reported
@PatFrmMoonachie @netflix @PrimeVideo WellI guess there are more Serial Killers among us from watching all those documentaries that teach you How To Be A Serial Killer....seems like a lot of work....commitment ugh
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kat
(@KatherineMcKeen) reported
@PrimeVideo have taken £96 from my bank but are saying the payment isn’t linked to my email! They won’t help me find out where the money has gone! I’m really pissed off
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Angela Korras
(@AngelaKorras) reported
@JennaPrice @MSMWatchdog2013 @PrimeVideo I had to ring them Jenna. It’s impossible on their website. Worst company ever.
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quiet-compassion
(@CompassionQuiet) reported
@PrimeVideo Do you have a map? Because I just keep getting lost in your eyes! Help keep me grounded and #SaveProdigalSon #SliceNDice