Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (32%)
• Buffering (31%)
• Sign in (16%)
• Crashing (16%)
• Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Sète	Crashing	1 day ago
DeWitt	Buffering	3 days ago
Betim	Sign in	4 days ago
Melbourne	Buffering	5 days ago
Poplar	Buffering	6 days ago
Lakeville	Buffering	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vojtak (@Vojtak42) reported 3 minutes ago

  @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled #GerosGate?

• 
  Sourabh Thakur (@Srbh_thakur) reported 6 minutes ago

  @PrimeVideo why in all of the content in your platform there is a sound issue ? At the same volume level we can barely hear the dialogues but all the other sounds like music and all are just too much, why is that ?

• 
  Michael Moraal (@MichaelMoraal) reported 7 minutes ago

  It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

• 
  diva down era (@formybaela) reported 7 minutes ago

  @Tempowrario @PrimeVideo Literal non-issue…she has nothing to resolve

• 
  Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reported 10 minutes ago

  Who knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.

• 
  ABunchofComics (@ABunchofComics) reported 11 minutes ago

  Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

• 
  zentex (@zentex) reported 14 minutes ago

  @PrimeVideo That's an awful lotta HIDDEN REPLIES ya got here

• 
  T.R. (@timraes1) reported 15 minutes ago

  @PrimeVideo Their quality of catalogue has to be worse then netflix

• 
  ECHOjessylyz (@stargatejessie) reported 15 minutes ago

  @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

• 
  LatherRinseRepeat_MMA🇵🇷🥋 (@MMA_Giancarlo) reported 21 minutes ago

  @ONEChampionship @PrimeVideo Ugh, that was a work of art. Even after Nong O was hurting Carrillo's leg, Carrillo still destroyed him.

• 
  I am Cheesin (@IamCheesin) reported 22 minutes ago

  @AmazonMGMStudio @PrimeVideo looks terrible, bad acting all around

• 
  Thom (@Thom001egg) reported 25 minutes ago

  @PrimeVideo @mgm_studios @AmazonMGMStudio i think you should know trying to ignore us wont work. We arent going anywhere. #savestargate #gerogate

• 
  Venugopal Jakhotia (@venuugopal) reported 27 minutes ago

  @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

• 
  . (@audhdhere) reported 30 minutes ago

  @PrimeVideo @PrimeVideoIN Worst ever

• 
  𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported 31 minutes ago

  @PrimeVideo Awful movie

• 
  ➳ Mariana ॐ (@Marianasm23) reported 34 minutes ago

  See you at work tomorrow! @PrimeVideo

• 
  Gcfan1987 ♊ (@Gcfan1987) reported 36 minutes ago

  @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

• 
  The Commander (@TheCommander99) reported 38 minutes ago

  @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

• 
  Marie (@smvn65) reported 41 minutes ago

  @PrimeVideo please fix the audio for the @Yankees games already!! You can’t hear the announcers. All you hear are people screaming in the stands. #yankeesonprime #prime

• 
  Vishant sugand (@Vishant_) reported 43 minutes ago

  @amazonIN @PrimeVideo dnt knw whether your apps are getting better or worst after every update & then no way to complain also

• 
  M Flynn (@MFlynn88896579) reported 44 minutes ago

  @PrimeVideo A review of this weeks programming reflects a complete lack of effort and quality. When will the subscription rates reflect this?

• 
  Trupac (@LudoUnknownmaga) reported 45 minutes ago

  @PrimeVideo Worst casting choice ever

• 
  _ (@dgwilliams3d) reported 46 minutes ago

  @PrimeVideo Trouble is here. They're called S t a r g a t e fans. #gerosgate

• 
  SJ (@Sovann_Jahlee) reported 48 minutes ago

  @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

• 
  Sophie Jewel 🌼 (@sophia_amber_d) reported 50 minutes ago

  @PrimeVideo New problems, but the same old solution? What's actually different about this Batman?

• 
  CommonSense? (@AllTooNoisy) reported 51 minutes ago

  @PrimeVideo please could you help?

• 
  ➳ Mariana ॐ (@Marianasm23) reported 52 minutes ago

  See you at work tomorrow! @PrimeVideo

• 
  Brandon12121997 (@BrandonLeeDbson) reported 52 minutes ago

  Has anyone having quality issues on Prime video? @PrimeVideo

• 
  Suman Mishra (@SumanMishra_) reported 54 minutes ago

  @being_human_45 @PrimeVideo Did I raise point about ACE selection process ?? Woh to hai hi rigged with that fake CODE matching ! But THAT doesn’t look like ANY PATTERN and most importantly HOST shud hv been present during KNOCK-OUTS Kyunki woh hi penalties CUT karta hai aise mein when rule is broken !

• 
  ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported 56 minutes ago

  @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more