Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, playback issues and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/01/2026 19:05

March 01: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (28%)

    Buffering (28%)

  2. Playback Issues (24%)

    Playback Issues (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (22%)

    Sign in (22%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOrmond Beach Playback Issues
United StatesSan Antonio Buffering
United StatesWylie Buffering
SpainLeioa Crashing
United StatesDurham Buffering
United StatesWoodbridge Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Garthbrookspet pansexual space cowboy (@Garthbrookspet) reported

    @PrimeVideo @InvincibleHQ You guys possibly used the worst meme to meme this with in accordance of this memes context

  • RedRiverReport Red River Report (@RedRiverReport) reported

    @TheWheelOfTime @PrimeVideo Terrible show. Rafe ruined the adaption. The changes he made tore the soul out of this work of art and recreated something vastly inferior, if not unrecognizable, from what Jordan left us.

  • DavidMyersATX David Myers (@DavidMyersATX) reported

    @PrimeVideo Terrible movie. Good acting can’t save bad writing.

  • khalsa1003 khalsa100 (@khalsa1003) reported

    @PrimeVideo So terrible

  • soakupthesun121 CircleofLife (@soakupthesun121) reported

    @EMBr75 @PrimeVideo It was distracting! Not only did they not have a blue-eyed kid, but they chose one with big, beautiful, brown eyes you couldn’t help but notice! 🙄

  • joephonics Joseph Poirier (@joephonics) reported

    Searched prime for something #fringeworthy, Watching @utopiaonprime y'all got a glitch in series that's happened before.. it's replaying last episode from top, instead of moving on to next, when I stop an ep on credits & come back to watch the next one. irritating. @PrimeVideo

  • TBaum43 Scott Tanenbaum (@TBaum43) reported

    @PrimeVideo @BenAffleck He’s great but “The Tender Bar” was awful and Ben, you’ve played this role so MANY times @JLo

  • spaceandbeans spaceandbeans 🚀 (@spaceandbeans) reported

    @murptweets @PrimeVideo But he didn’t. He actually said she was a good mother. I heard the whole interview, went from liking him long ago to not so much and the interview made me like him again. He has issues, who doesn’t and you can tell the cracks are there and he is working on it.

  • kpkobe4ever KPHolla (@kpkobe4ever) reported

    @PrimeVideo I'm an over the top Ben Affleck fan and i can say with 100% certainty... this is his worst movie since Gigli... and who was he dating then...coincidence? Maybe but this movie absolutely AWFUL

  • spinneywoods Darren Woods (@spinneywoods) reported

    Waste of money renting a film through @PrimeVideo as fire tv is refusing to work

  • seesthedanger SteveO (@seesthedanger) reported

    @mtnbvan The worst part is not being able to go for vigorous walks or cycles which have been my main exercise since March 2020 & I only have one good arm for cleaning. I have @PrimeVideo so over the past month watched all of #TheManInTheHighCastle which I had some rather enjoyable work on

  • Adamcn88 Revan (@Adamcn88) reported

    @PrimeVideo @JimCarrey The very worst movie of all time

  • dclarn ناصصر | Nasser (@dclarn) reported

    @Yandagunner @PrimeVideo What’s the problem between these 2

  • dtheavenger Diane Lees 💉🗽🌴😷 (@dtheavenger) reported

    @PrimeVideo @DocBrownLloyd I just watched in - have a work call and watching it again.

  • le00tat .. (@le00tat) reported

    @PrimeVideo just watched the first 3 episodes of the wheel of time, please Amazon just cancel it and put us out of our pain, the worst screen to page adaption since eragon. How do you ruin one of the greatest fantasy series written that badly?

  • WildRover2021 Rover 🇺🇸 (shamma/lamma/ding-****) (@WildRover2021) reported

    @PrimeVideo @JimCarrey Yeah because he was TERRIBLE

  • MaryandBessie MaryAlice Loedding Veterans R Infrastructure (@MaryandBessie) reported

    @PrimeVideo @JimCarrey Worst Batman Movie...but Jim Carrey was awesome as The Riddler!

  • anoopandanoop67 राष्ट्रभक्त अनूप पांडेय (@anoopandanoop67) reported

    @PrimeVideo what do you have problem with Hindi

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    Watching the doc thinking back to reading about wework in a puff piece a few years ago. Didn’t realise it was literally wild wild country territory. Great work to make this whilst it’s still ploughing on @Dogwoof @PrimeVideo

  • Arun_Anbu_ Arun (@Arun_Anbu_) reported

    @irivintiranjit1 @PrimeVideo Yeah. What's the issue in streaming in original language? Disappointing stuff @PrimeVideoCA

  • HHuntyy_ Hunty (@HHuntyy_) reported

    I can’t help but think with these recent twitch bans @amazon could do something pretty clever. I wonder if they could work out a way for streamers to watch shows on @PrimeVideo . Not sure how it would work and it wouldn’t be easy but I reckon it could be done.

  • WineGuyMPR WineGuy (@WineGuyMPR) reported

    @PrimeVideo is there any way to request subtitles for a specific movie? There are no English options for subtitles on The Tomorrow War. Any help would be great!

  • ggilhotra1 Gautam Gilhotra (@ggilhotra1) reported

    @PrimeVideo need help !

  • mounica87 Mounica Madadi (@mounica87) reported

    Thank you not so thank you @PrimeVideo @AmazonUK big disappointment #pushpatelugu not available in Australia! Fix your technical issues prior to your announcements!

  • selsduv M (@selsduv) reported

    @TheDivineGuyy @selenagomez @PrimeVideo help??💀

  • Pankajem Pankajpmalviya (@Pankajem) reported

    @PrimeVideo not playing on realme tv.. tried all ways including connecting with realme team and the issue is not getting resolved. I keep getting the error something went wrong @PrimeVideoIN even the prime customer care couldn't resolve it

  • HarisAlisic Haris Alisic (@HarisAlisic) reported

    Hi @LGGulf my LG OLED65CXPVA keeps exiting streaming apps (@Netflix, @PrimeVideo, #OSN). Started few weeks ago. It will play for a few minutes then exit the app all together and go back to the linear TV. What is the fix?

  • PraviJanasena Peaveen R (@PraviJanasena) reported

    @PrimeVideoIN how Can I Change Video Quality Settings In My Samsung Smart TV? I'm not Able Able Find That Option 😑! Can u please Provide Quality change option In Smart Tvs It's Always playing In High Quality only 🤷‍♂ @AmazonHelp @PrimeVideo

  • Atticus11112 Atticus1111 (@Atticus11112) reported

    @PrimeVideo Ben Affleck the worst !

  • redyennefer Yen of the Have-Nots ☭ (@redyennefer) reported

    @PrimeVideo please fix the closed captioning on @TheWheelOfTime The delay is 10+ seconds; making it entirely unwatchable rn for people like myself who are hearing-impaired. Occuring in mobile app & web versions. Inconsistent results on FireTV #WheelOfTime #AmazonPrimeVideo