Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (31%)
- Sign in (17%)
- Crashing (15%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valencia
|
Sign in | 18 hours ago |
 Wolfeboro
|
Playback Issues | 2 days ago |
|
Township of Evan
|
Playback Issues | 3 days ago |
 Amiens
|
Playback Issues | 5 days ago |
|
Gaithersburg
|
Playback Issues | 7 days ago |
 Veracruz
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary Barrett (@ReuxReux1209) reported@PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.
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Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported@Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.
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Ansley Masters (@ansley_masters) reported@SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers
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ACW (@aniaacw) reportedI’m watching Prime Video in English. The show is in English. The settings are in English. And then an ad starts… in Spanish. I’m not the one who needs to adapt. I’m tired of being force-fed a second language in my own living room. One country. One official language. English. Period. Full stop. @PrimeVideo — fix this. I don’t care what audience you catered to. I’m also paying a customer. #FAFO, #prime, #amazonprime
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caramello2024 (@caramello222) reportedhey @PrimeVideo @HBO "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.
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𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported@PrimeVideo Awful movie
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Dawn Risueno (@Matty232346) reported@PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.
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Amazon Help (@AmazonHelp) reported@netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle
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Patriot13 (@riclee1313) reported@SKOL4444 @PrimeVideo I didn't have any issues
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BedsWontSaveYou (@IntolerantMatt) reported@PrimeVideo The Devils Mouth was garbage. Terrible acting. Story was stolen and changed.
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Save Stargate (@SaveStargate198) reported@PrimeVideo I have an issue with my Prime Video subscription. How can I get support please?
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Seems Like No One (@SeemsLikeNoOne) reported@AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.
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Eric Williams (@EricWilliams28) reportedThe new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.
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James Noyes (@_No_Yes) reported@PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick
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Laura Elizabeth Mayes (@lauraelizabethm) reportedYo @PrimeVideo can you please fix the sound?? We can’t hear the announcers! @WNBA
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James Noyes (@_No_Yes) reported@PrimeVideo what is the point of placing a note on a customer account if you are going to allow automation to ignore said note and plow through with customer account changes without consent or recourse. This is once again gonna be my problem to fix because even after 2 hours
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Savage (@Savage29492304) reported@BearGrylls @PrimeVideo audio is ******* terrible on this show
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I am Cheesin (@IamCheesin) reported@AmazonMGMStudio @PrimeVideo these actors are terrible
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Gcfan1987 ♊ (@Gcfan1987) reported@PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.
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mcargison (@eabo1) reported@ETimsNet @PrimeVideo Camera work is awful
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Avinasha Sharma (@AvinashaSharma) reportedJust wondering, why doesn't @netflix and @PrimeVideo sell commercial or hospitality subscriptions? Today almost all hotels have smart TVs with these apps without login. This could be a great opportunity. #Netflix #PrimeVideo
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Bill Donald (@CoachBillDonald) reportedBeen trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.
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Prabhakaran Bhardwaj (@PrabhakaranBha2) reported@amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick
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Andrew Tate's Cannibal Neighbour (@FailingToComply) reported@AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.
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Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
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Jim Lawson (@jimbo_lawson) reported@PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate
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pão de fo (@Tempowrario) reported@blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.
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Dawnathon (@dawn6884) reported@PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate
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Alistair 🐆 (@TLanokia) reported@PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?
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Gaseous (@Gaseoustb1331) reported@PrimeVideo @PrimeVideo Batman S2E2 never loads up but I can easily stream every lame reality TV sitcom no problem at all?