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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 25% Buffering (25%)
  • 23% Crashing (23%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Paris Buffering 50 minutes ago
Asheville Sign in 9 hours ago
Sydney Crashing 1 day ago
Modesto Crashing 1 day ago
Washington Court House Crashing 1 day ago
Plainfield Crashing 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LaLaScottSpeaks
    L Scott (@LaLaScottSpeaks) reported

    @PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that

  • joan_bentivegna
    Artsyjoan (@joan_bentivegna) reported

    @PrimeVideo Husband said it's awful.

  • RichardSchwartz
    Rick schwartz (@RichardSchwartz) reported

    @truckindumbass @PrimeVideo Yea he was ready to get in car but rain ended it early. Personally I never thought him getting a waiver should of been a problem considering they gave Kenseth one in 2020 for missing 4 races that he never intended to race. Not to mention I went to indy to see him glad he stayed

  • TotesNotLurking
    I can not be named (@TotesNotLurking) reported

    @PrimeVideo , why couldn't you just provide two separate links to watch Spider Noir (one for color, and one for black and white)? When I reached out to Prime support, they blamed Roku. This is entirely within your power to fix, so fix it. I won't watch it until you do.

  • MrBrightside_8
    Mr.Brightside (@MrBrightside_8) reported

    @PrimeVideo Fix the damn color options, it doesn’t work on my tv and PS5.

  • JM4LISD
    Social-Identity-Thief (@JM4LISD) reported

    @PrimeVideo Not terrible, yet. Not so engaging I feel chained to my seat in front of my screen.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere Update: Amazon, you asked for additional info and it was provided. Your response was for me to contact you via phone or chat and provide you with duplicate info!!! Are you serious? What is the disconnect? You have the info! Fix the issue!

  • patrickely
    Ely Time (@patrickely) reported

    @ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem

  • Sarend09
    Sheree (@Sarend09) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a personal problem because I had no issues with it on my end

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    For Christ sake @PrimeVideo just tell your camera folks to ZOOM OUT!!!! This is awful @WNBA

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • LeftTurnLogic
    Left Turn Logic (@LeftTurnLogic) reported

    @Bgordo92 @NASCAR @PrimeVideo Boomer blaming Prime for their issues, when it's a ******* personal problem.

  • jsringel
    John the PATRIOT (@jsringel) reported

    @martinamcbride @ACMawards @PrimeVideo I’ll bet your PR people are working overtime to fix this. You drew your line in the sand. Now stay on your side!

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    Can we talk about two things: 1) The camera work during a @WNBA game is terrible. The close ups while missing basketball plays is embarrassing for a professional sports league. I feel like a kid is in charge of the cameras on @PrimeVideo. Seriously this is unprofessional!!! 2) The officiating is actually worse.

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • ToadietheRoady
    Mike Oxlong (@ToadietheRoady) reported

    @bobpockrass Omg @PrimeVideo Mark Martin just mentioned his work out did I miss them talking about his stupid bus?

  • jat50777552
    jat (@jat50777552) reported

    @Bgordo92 @NASCAR @PrimeVideo I was actually impressed I had no issues

  • Dylli0
    Dylan (@Dylli0) reported

    @PrimeVideo Whoa. It looks terrible in color.

  • justin_1455
    Justin (@justin_1455) reported

    @Bgordo92 @NASCAR @PrimeVideo User error. Worked great all night and destroys any other NASCAR broadcast.

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @PopcastGuys @PrimeVideo has screwed up the rollout. Some devices will allow you to watch either version. Other devices will ONLY let you watch the color version. It’s the default version… The only default version should be Black and White for obvious reasons. I can’t seem to make mine work.

  • Ceycey3498
    Ceyda🪐🪼 (@Ceycey3498) reported

    @offcampusonpv Ella and Belmont are so loved and have contributed so much to the show's viral success, so why do you constantly shove the other couple in our faces and do PR for them? You're wasting Ella and Belmont's hard work and alienating people by doing this. @PrimeVideo @offcampusonpv

  • BrandonCro96736
    Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported

    @PrimeVideo we can't hear the Yankees game fix it

  • BuhleNdabambi1
    Hlubikazi❤ 🇵🇸🇿🇦 (@BuhleNdabambi1) reported

    @dieMaehms @PrimeVideo @AmazonMGMStudio And you know what?? We shall keep doing the Lord's work.. Remember what happened to Lucifer(the series) when it got cancelled at Fox? We are definitely not losing hope.. #SaveWOT 😭

  • silverfoxx6
    ᎫᎪᎦᎾᎯ ⛳️🥎🏌🏼‍♂️ (@silverfoxx6) reported

    @NASCAR on @PrimeVideo is still using the Fox and NBC ticker on the side of the screen covering up part of the track and racing, while the top of the screen is showing the sky and nothing else. Please fix it. It’s old, we hate it, and it covers way too much!!!

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir

  • TradeCNBC
    TradeCNBC (@TradeCNBC) reported

    @nascarcasm @NASCAR @PrimeVideo They stated start time was 7pm to begin with, just stupid to begin with. Plus Prime sucks, it's fine in my office on the PC, but I'd like to sit on the couch and watch, not pretend I'm at work.

  • peninsuladad
    Peninsuladad (@peninsuladad) reported

    @martinamcbride @ACMawards @PrimeVideo You are anti America and pathetic broken moldy oldie with no future left

  • DustinWendel1
    Dustin Wendel (@DustinWendel1) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a problem on your end. I started watching after it started and was able to pause never lost audio nothing.

  • joe3030s
    Joe (@joe3030s) reported

    @Bgordo92 @NASCAR @PrimeVideo Everyone else never had a problem. Maybe they found out you you were a **** and shut your service off