Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (31%)
- Buffering (29%)
- Crashing (21%)
- Sign in (15%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Playback Issues | 23 hours ago |
 Fréjus
|
Crashing | 23 hours ago |
 Campinas
|
Playback Issues | 3 days ago |
|
Paris
|
Buffering | 4 days ago |
|
Paris
|
Playback Issues | 4 days ago |
|
Montpellier
|
Playback Issues | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Ethanjohnson (@EthanJohnson613) reported@venturepictures @PrimeVideo @AmazonMGMStudio Yeah I’ve got the dvd’s I should make sure all still work
-
Rosson. H. Esquire (@_ro55on_) reported@AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.
-
Antonio (@deangelis_3) reported@PrimeVideo Greetings, I have no other way to report this issue. There is no audio after 3/4 through the episode 15 of season 07, titled: Heels On Wheels, of the show called Married... with Children. It is not a computer, or app issue. TY4YT& God bless!
-
𝐕 🇵🇷 (@valifoy) reported@PrimeVideo fix yo **** before I start promoting pirating
-
Mary Incontro (@mincontro) reported@PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!
-
Hamad Dawood (@DawoodHamad) reportedFor all the talk about Amazon being customer centric their ui on Amazon Prime Video is terrible. And perhaps the worst search experience out there. What’s going on @amazon @PrimeVideo
-
Manipurathan (@manipurathan) reported@Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.
-
Takeshi Niggasaki (@Take_Niggasaki) reported@PrimeVideo I will not waste my time watching this awful actress. Hollywood need to pay her acting lesson.
-
ryanagoslinga ⋆˚꩜｡ (@ryanagoslinga) reportedprepared a delicious snack to watch a movie on prime video but the ads were like 7 minutes long so i finished it before the movie even stated. fix this. @PrimeVideo and no i will not pay for no ads.
-
Sue Ladigo (@SueLadigo) reportedOh me too! This show left us hanging so badly with so much more they could have told. It would have been tough to work around the loss of Eric but there was still more to do. Shame on @PrimeVideo
-
#WeWantStargÅte #SÅveTheGate #SaveStargÅte (@S4veTheSh0w) reportedThe WORST is amazon. WE ONLY WANT MARTIN GERO'S STARGÅTE!!! #SaveStargate .@PrimeVideo .@AmazonMGMStudio
-
censored (@sdrawkcab44) reported@StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.
-
Victoria (@SerenityOC2022) reported@PrimeVideo Awful...I turned it off.
-
Speak On It Sports (@NYGMEN4LIFE) reported@paramountplus please fix the bugs in your app. Lord, its sluggish and drags. It isn't as smooth as @PrimeVideo or @netflix .
-
Rob J 🔜 DreamCon ☁️ (@_RobJay) reportedIf you're gonna have an English Dub anime on your platform, please make sure the "Dubtitles" match what the voice actors are saying and it's not just the English translations from the sub! I'm looking at you, @PrimeVideo 🫵🏽 lol if Netflix can fix this issue, so can yall!
-
xNoRetreatx (@no_retreatx) reported@PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.
-
Sandhya Rani (@SandhyaRani_S) reported@AmazonHelp No use..Your customer care themselves can't say what's the problem. I don't understand what's the violation still... @amazonIN gave offer ₹999/_ for @PrimeVideo giving ₹500/_ discount from 1 week. I have used the offer. Payed through gpay. Then what's the violation in this..???
-
leo folden (@leofolden) reported@PrimeVideo how dare you end us on #elle like this! If second season doesn’t come fast to know what happens I’m going to cause problems. What happens? I need answers! You ruined the 4th of July!
-
NerdyPatriot (@NerdyPatriot) reported@empiremagazine @PrimeVideo @AmazonMGMStudio I'm sure the 3 people still watching will be really excited for this terrible fan fiction.
-
Frank (@spiderstumbled) reported@disheveledsnake @amazon @PrimeVideo Why is this a problem?
-
Lucius (@OGBitchless) reported@Lakers @PrimeVideo Let’s work
-
WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.
-
Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
-
Maximus DM (@MDhiara1770) reported@PrimeVideo Release the trailer already, why only drop posters? With just two weeks left until the release, this is the worst marketing yet from Amazon.
-
Jimmy blue (@BabyBluez24) reported@PrimeVideo This was god awful. The script, the acting was completely horrid. The attempts at jokes throughout never hit the mark. This is the worse movie I’ve seen in years and I loved this cartoon growing up as a kid
-
Padmasambhav Kulkarni (@PadmasambhavK) reported… and Legend (2015)? Fix your garbage @PrimeVideo"
-
𝑰𝑩𝑵 (@ibnfeed) reported@PrimeVideo When are you going to work on your data consumption for tv? 1.5GB for a 35min episode is a very crazy sucker. Netflix takes 200 to 250MB.
-
rania ☽̶☾ ²⁷ (@byunnbaek06) reportedYOUTUBE famplan 1 bulan : 10.500 indplan 1 bulan : 17.500 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU NETFLIX CANVA DISNEY WETV PRIMEVIDEO CAPCUT SPOTIFY YOUTUBE VIDIO GPT GEMINI #zonauang #zonajajan #zonabu
-
➳ Mariana ॐ (@Marianasm23) reportedSee you at work tomorrow! @PrimeVideo
-
acardnal (@acardnal) reported@friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!