Amazon Prime Video status: streaming issues and outage reports
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Crashing | 7 hours ago |
 Bixby
|
Buffering | 10 hours ago |
|
Roseville
|
Crashing | 11 hours ago |
|
Monroe
|
Crashing | 12 hours ago |
|
Orem
|
Playback Issues | 1 day ago |
|
Plymouth
|
Playback Issues | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Comment Etiquette (@commentiquette) reported@JamieKennedy @primevideo Bro this is the worst ad I've ever seen for anything. You could have posted ******* and a link to the amazon page and more people would click on it. And then they'd realize you're selling each episode for a dollar and **** off. That's the real thing that offends me in all of this. You’re charging a dollar per episode for JAIME KENNEDY?? Dude no one wants to pay a dollar an episode for Jaime Kennedy. Jaime Kennedy should be free. A dollar per episode what do you think we’re ******* stupid? How dare you. You gotta do better than this if you think you deserve my dollar. Here lemme show you something about advertising [AD BREAK] Yeah you see that's how you advertise, Jamie Kennedy you ****** baby killing atheist ******. And I still can't believe you called Erica Kirk a bad mom. Shame on you.
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Neo (@NeoDragonXZ) reported@EndraHates @brownfrie @PrimeVideo Tell me about it. Celebrity worship is the worst. At this point we need to go back to the really really old days where thespians and "actors" were given next to nothing.
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Nikolay (@nekech52) reportedModern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.
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Abhishek (@abhiiten) reported@PrimeVideoIN First fix the search engine, any movie drops on Primevideo with 5 hours it’s available on pirated sites, you can’t stop it.
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John M. M. Blake (@johnmmblake) reported@PrimeVideo coverage of the Masters is not streaming per scheduled. Please kick the hamster cage and make it work. @TheMasters
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Emilio (@Emilio_Anthony_) reported@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
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Michael Scott (@MichaelScottDM0) reportedAmazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT
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Citrous 柑橘屬 (@Citrous) reported@Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.
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TheTruth (@DHiddenTruth) reported@PrimeVideo Why prime video can not work on VPN? Other video app does it except prime video. You people really need to work on this and allow it.
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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LeAR77 🇸🇴 (@MeowdyCrodie) reported@NBAonPrime @PrimeVideo Nasty work
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Krish2060 (@Krish2060) reported@PrimeVideo Worst series in entireOTT platforms, who’s approving these nonsense content in Prime??
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XuGator (@XuGator) reported@amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.
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Austin (@AustinJamesIXIX) reported@NBAonPrime @PrimeVideo Myles Turner might be the worst starting center in the league.
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Beep boop (@greenbackstack6) reported@TruePain747 @JamieKennedy @PrimeVideo Bro I don’t have an issue with someone being provocative or even offensive with their comedy. But above all else, you have to actually be funny. RDJ was actually hilarious in this role. Whoever ******** that other guy was just trying to promote his mid *** show.
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Williamson “Peterson” Jacobson (@butteryfade) reported@PrimeVideo @TheMasters @SportsonPrime NOT WORKING
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Antonio C. R. Murray = OkashiraStyle (@Haipa_Sonikku) reportedNetflix is the worst thing that's happened to Japanese animation. "Binge" ain't never it at all. Real time engagement will always and forever be the proven. Nearly killed Ghost In The Shell via S.A.C. 2045 and now IP has to be on @PrimeVideo to rehab entire IP.
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Julio Martinez (@Donjuliocmn54) reported@JamieKennedy @PrimeVideo Let’s all do other color faces I don’t see the problem I’m going to be Chinese next week Who’s going to stop me?
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HipHopKlipz36 (@hiphopklipz36) reportedis it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound
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Schrodinger's Cat (@catofschrodingy) reportedWorst hero ever Joe Turner #Condor #primevideo
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Fiery40h (@Fiery40) reported@WeAreProvoco @PrimeVideo Ah ok. I think we always had our tea early as Mr F got up at 5 for work so we were more prone to 8.30 Masterchef suggestions x
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M Shane Smith 🇺🇸 (@mshanesmith) reported@PrimeVideo increased VOLUME for commercials doesn’t help your #advertisers because we control volume to OFF
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Hari om Shukla (@HariomShuk34751) reported@PrimeVideo Ihave purchased annual plan for ad Free content, but still it's shown the ads worst experience with prime ,this is my first and last time to spend money on prime.
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rae 🏒 szn (@raeziIla) reportedhey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable
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lisa hahn (@JustDoTheWork66) reported@chrishemsworth @PrimeVideo I refuse to watch anything on Prime. Worst streaming "service" out there. More ads than any other. Hard pass!!!
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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Antonio C. R. Murray = OkashiraStyle (@Haipa_Sonikku) reportedNetflix is the worst thing that's happened to Japanese animation. "Binge" ain't never it at all. Real time engagement will always and forever be the proven. Nearly killed Ghost In The Shell via S.A.C. 2045 and now New GITS July 2026 has to be on @PrimeVideo to rehab entire IP.
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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Glenn Platt (@gorsecurse) reportedWatching #Worldbreaker on @PrimeVideo and Prime Sub is no longer sufficient. At a poignant moment an Ad. Break. The spell is broken. This is why @AmazonMGMStudio won't be able to revive Bond. Studio bosses can't see what it is that audiences respond to. There are precedents. 🧵
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Jay (@November33rd) reported@JamieKennedy @PrimeVideo This is terrible