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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 22% Crashing (22%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Campinas Playback Issues 9 hours ago
Paris Buffering 1 day ago
Paris Playback Issues 2 days ago
Montpellier Playback Issues 3 days ago
Vilanova de Sau Buffering 5 days ago
Toulon Video Quality 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    @AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!

  • momomaw101
    mimiii💫 (@momomaw101) reported

    @glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • deangelis_3
    Antonio (@deangelis_3) reported

    @PrimeVideo Greetings, I have no other way to report this issue. There is no audio after 3/4 through the episode 15 of season 07, titled: Heels On Wheels, of the show called Married... with Children. It is not a computer, or app issue. TY4YT& God bless!

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    Why is Stargate sg1 such low streaming quality @PrimeVideo @netflix

  • Fried_Circuitry
    Danger, Will Robinson (@Fried_Circuitry) reported

    @PrimeVideo Snoozers all of them. Couldn’t pack a theatre if you gave away tickets on a college campus.. Demand quality. #SAVESTARGATE

  • yrFJhtieK
    Keith (@yrFJhtieK) reported

    @WorkingProps @PrimeVideo @AmazonMGMStudio I’ve said it before, AI is garbage. Get rid of it now. It will do nothing but create problems and misconceptions.

  • StarshipAlves
    Starship ᐰlves 🚀 (@StarshipAlves) reported

    @PrimeVideo We want Stargate please. This looks nice too. But call @martingero and work things out. And get @amazon to produce some #savestargate merch. We can fund the entire series with merch.

  • tarikpeterson
    Tarik (@tarikpeterson) reported

    Watching #NWSL on @PrimeVideo and it is VERY poor quality. Is it just me & my system? I stream everything & never typically have issues.

  • cchitrena
    Carey Chitrena (@cchitrena) reported

    @destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

  • SaintKhalil
    SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported

    @PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea

  • justbecause022
    I (@justbecause022) reported

    @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

  • Chiaki_2010
    ミセスちあき 👨‍👩‍👦 𝐌𝐫𝐬𝐂𝐡𝐢@𝐤𝐢 (@Chiaki_2010) reported

    Admit Nick is cute, but he’s got some issues. Noah should be with Michael #PrimeVideo #YourFaultLondon

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

  • Se7enEvilMuffin
    EvilMuffins (@Se7enEvilMuffin) reported

    @A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • blankscientist
    One Swell Foop (@blankscientist) reported

    @PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.

  • hapatanwala
    Hozefa Patanwala (@hapatanwala) reported

    @PrimeVideoIN @PrimeVideo if this is the way your irritating ads continue then unfortunately I will have to discontinue. Prime is getting worst then local channels... Just can't bear ads every 5 to 7 minutes. Surely would not like to pay anything extra after paying 1499 annually.

  • _ro55on_
    Rosson. H. Esquire (@_ro55on_) reported

    @AmazonMGMStudio @PrimeVideo She’s a decent side character, but nobody asked for this, nor do they want it. The main audience for reacher is men, who enjoy watching some absolutely unstoppable giant beat the **** out of people, not some side character who needs help opening jars.

  • OGBitchless
    Lucius (@OGBitchless) reported

    @Lakers @PrimeVideo Let’s work

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

  • RustyMcGusty1
    RustyMc (@RustyMcGusty1) reported

    @AnanyaDeep1 @PrimeVideo you need help!

  • MncwabeSneh
    Sneh Mncwabe (@MncwabeSneh) reported

    @socraptorsrugby @PrimeVideo @RugbyPass I thought there was a problem with my TV.😭

  • Hadel
    Hadel S. Ma'ayeh (@Hadel) reported

    I thought the same thing. Watching a robot rather than a human saving the day every week—how original. @AmazonMGMStudio @PrimeVideo Keep up the bad work! #SaveStargate in canon!

  • KStargateFan
    Kat (@KStargateFan) reported

    Hey, @PrimeVideo you are the one who has audio issues. I have been trying to get a response from you for over 3 weeks now but you don't seem to hear me. Also, turning off replies to this post isn't stopping me from telling you to uncancel Stargate, Gero's version. #SaveStargate

  • Zhuinden
    Gabor Varadi (@Zhuinden) reported

    @obrizan @romxdev I had to cancel my IntelliJ IDEA subscription, because despite the -40% loyalty bonus, they technically did increase the prices + I normally use Android Studio for work anyway, so it was as if I was spending money on Netflix and Disney+ and PrimeVideo while watching none of it 💸

  • flatout_brown
    ひKingLowひ (@flatout_brown) reported

    @Ayye_pap @AppleTV @PrimeVideo Ima tune in when I get off work

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.