1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 16% Sign in (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Sign in 3 hours ago
Montclair Playback Issues 4 hours ago
Seattle Playback Issues 4 hours ago
Marble Falls Sign in 9 hours ago
Leesville Buffering 9 hours ago
Township of Evan Crashing 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nenhifty
    b (@nenhifty) reported

    @NBAonPrime @PrimeVideo **** you fix your ******* stream

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    @PrimeVideo HOW ABOUT Y'ALL FIX UR DAMN SERVERS HUH

  • johnredskins1
    John Walsh (@johnredskins1) reported

    @ACMawards I would like to watch the ACM awards from last night on demand on @PrimeVideo and cannot find it anywhere. Can you help me or tell me when it will be available?

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo maybe the worst announcers in sports doing tonight’s game. lol.

  • biggspider4
    Likky 🕸 (@biggspider4) reported

    @PrimeVideo @NBA video quality is terrible

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • Brandonredwave
    Brandon (@Brandonredwave) reported

    @PrimeVideo Can you please have your prime video sports casters not suck so bad they’re so one-sided. It’s unbelievable worst announcers ever.

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • Cooop_DeJean
    Super Bowl Champs 🦅 (@Cooop_DeJean) reported

    @PrimeVideo Why is my screen black for the Spurs vs Timberwolves ???! Fix your ****

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • vitornunes_
    Vitor Nunes (@vitornunes_) reported

    @TheMasterOfLuck @PrimeVideo The problem with the show is not lack of funds. This season has been pretty terrible and it's the writing.

  • DanPOLjr
    BenderIsKing (@DanPOLjr) reported

    @tw1tterguy05 @PrimeVideo I don’t think the season is slow at all. It’s just not progressing the story forward in the spots where it should be. Pacing isn’t the issue, it’s the writing

  • ejones51
    Erin (@ejones51) reported

    I know I’m too cheap to pay for @PrimeVideo without ads…but yall pick the worst times during episodes to have commercials #offcampus

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • Joeyus63
    Joey (@Joeyus63) reported

    @SportsonPrime @PrimeVideo That looks terrible

  • Murphycode
    Murphy (@Murphycode) reported

    @NFLonPrime @NFL @PrimeVideo black friday football hits different in pittsburgh. hope they got the terrible towel ready for the broncos

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • petezslims
    petezslims (@petezslims) reported

    @chidera0402 @PrimeVideo She can't help it, she must blush

  • KamalM241
    Aryo (@KamalM241) reported

    @catalinaperiod @PrimeVideo amazon is a total ripoff for live streams i finally switched to a private setup and havent had a single buffer for all games plus it has every latest movie series and even anime in in one app if u need the contact of him u can dm me

  • Leahoxxx
    Leah (@Leahoxxx) reported

    @PrimeVideo FIX YOUR APP WTF

  • morassoflife
    elio.🍉 (@morassoflife) reported

    @HannibalsTies @PrimeVideo you watched the entire show with your eyes closed and chose to make it people’s problem

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.

  • ComunDelMonton
    Solo otro más (@ComunDelMonton) reported

    @DiscussingFilm Sadly, a terrible show at the end. The only thing that @PrimeVideo needed was a good ending, and not even that good. Terrible season and terrible serie. Not recomended at all

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...