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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 31% Playback Issues (31%)
  • 29% Buffering (29%)
  • 21% Crashing (21%)
  • 15% Sign in (15%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brisbane Crashing 1 day ago
Montigny-lès-Cormeilles Sign in 1 day ago
Reading Playback Issues 2 days ago
Fréjus Crashing 2 days ago
Campinas Playback Issues 4 days ago
Paris Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • turco_basileus
    egemen (@turco_basileus) reported

    @PrimeVideo Some episodes of The OC are dubbed in German and there's no option to change it back to the original. Please fix this.

  • ruijordao4
    rui jordao (@ruijordao4) reported

    @PrimeVideo I wasn't able to pay and watch some of yours offers in my country Portugal is the problem on my side ?

  • smoknreef81026
    Smokn (@smoknreef81026) reported

    @daniel_dias @mastersmovie @PrimeVideo Imagine it's that ****** it's free on prime. I turned it off after 30 min. Terrible movie

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • mrgrosser
    Bob (@mrgrosser) reported

    @PrimeVideo This is probably one of the worst movies of the year. I'd really like to know, who owed what to whom in order to get this dumpster fire made.

  • RussXB1
    Rusty (@RussXB1) reported

    @PrimeVideo She's cool in Reacher as a side character but I don't think It would work with her being the main. Hope it works out for her though.

  • RustyMcGusty1
    RustyMc (@RustyMcGusty1) reported

    @AnanyaDeep1 @PrimeVideo you need help!

  • manipurathan
    Manipurathan (@manipurathan) reported

    @Dsmiling_buddha @PrimeVideo 2 Major issues - ****** - Battery character should not have died, may be injured but should have come in the ******.

  • SaintKhalil
    SAINT KHALIL • I AM THE CHAOS🇦🇷 (@SaintKhalil) reported

    @PrimeVideo Perpetual FLOP. I can just tell already. Don't get me wrong I love Neagley's character but a spin off? Terrible idea

  • MFHounDOOM
    Kylo Femme (@MFHounDOOM) reported

    @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

  • _de_Joe
    SNT Joseph (@_de_Joe) reported

    @PrimeVideo Please I lost the number the I used to open my account and I can’t sign in anymore please help me!!

  • sodadigital
    Alfonso Ceseña (@sodadigital) reported

    Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

  • Raanjo1
    RachelJo (@Raanjo1) reported

    @PrimeVideo I love Tolkien, but this isn't even remotely like his works which is why I don't bother watching it. Martin Gero's new show, in contrast, is going to be authentic Stargate & he has original writers & producers on board to bring fans the high quality work we want! #SaveStargate

  • slashapu81
    Je Suis Charlie 🎤 🇺🇸 (@slashapu81) reported

    @RingsOfPowerEra @PrimeVideo One of the worst (and most expensive) shows ever.

  • ryanagoslinga
    ryanagoslinga ⋆˚꩜。 (@ryanagoslinga) reported

    prepared a delicious snack to watch a movie on prime video but the ads were like 7 minutes long so i finished it before the movie even stated. fix this. @PrimeVideo and no i will not pay for no ads.

  • fjordfloki
    floki (@fjordfloki) reported

    @PopX @PrimeVideo this woke trash, dumpster fire of a show is not the Lord of the rings. They don’t have the rights to the books. That’s why it’s ******* awful.

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • spiderstumbled
    Frank (@spiderstumbled) reported

    @disheveledsnake @amazon @PrimeVideo Why is this a problem?

  • gabadegool
    Lim Jahey (@gabadegool) reported

    @PrimeVideo 12 minutes of a movie and 2 sets of ads during that. I have to sit through another 2 ads because I made the grave error of locking my phone for a minute or two

  • mincontro
    Mary Incontro (@mincontro) reported

    @PrimeVideo @YESNetwork I subscribe to both YES and Prime and yet I can’t get tonight’s Yankees game! Please help!!

  • mattybv
    Matty D (@mattybv) reported

    @AmazonMGMStudio @PrimeVideo Hurry up and put it out for purchase on Fandango so you can take my money to help support this !! Loved the movie want to add to my collection ASAP

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • nepturnos
    𝗌𝖺𝗋𝖺, 𝗍𝗁𝖾 𝖻𝖺𝖻𝗒𝗌𝗂𝗍𝗍𝖾𝗋 🧛🏽‍♀️ (@nepturnos) reported

    @aclunmt see you at work tomorrow, tem na primevideo !

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • theblindjoe
    Blind Joe (@theblindjoe) reported

    @ADPwebmaster @PrimeVideo I was able to filter no problem, but I'm wondering if anyone knows an easy way to jump from title to title using VoiceOver on iPhone? Scrolling through all those provider links is a real pain! I was hoping to navigate by row but no dice.

  • cchitrena
    Carey Chitrena (@cchitrena) reported

    @destiny_avan @AmazonMGMStudio @PrimeVideo Speak for yourself. Don't speak for me. If you want whatever, fine. Why do you have to bash someone else else's work?

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!!

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!!

  • gabechou
    Gabe Chou (@gabechou) reported

    @MLCricket Wish we could’ve seen this record, but the stream is still down @willowtv @PrimeVideo please fix it, this is very poor form.