Amazon Prime Video status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (26%)
- Sign in (23%)
- Crashing (16%)
- Video Quality (6%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 2 days ago |
|
|
Video Quality | 2 days ago |
|
|
Video Quality | 3 days ago |
|
|
Buffering | 4 days ago |
|
|
Sign in | 5 days ago |
|
|
Sign in | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Venugopal Jakhotia (@venuugopal) reported@PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!
-
Dande Avinash Vijay (@avinashvijayD) reported@latasrinivasan @netflix @PrimeVideo True, 🎯🎯🎯🎯!!!! I did cancel almost all my OTT memberships. Not that good quality like before at all!!!!
-
Dawn Risueno (@Matty232346) reported@PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.
-
emre (@filiynext) reportedhey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6
-
Timothy Phillips (@Timothy96052831) reported@AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.
-
Save Stargate (@SaveStargate198) reported@PrimeVideo I have an issue with my Prime Video subscription..help!
-
Moose (@Mooseamillion) reported@Canes @PrimeVideo I'm going to have to get my nephew to show me how to do this I'm at the age I need the youths to help me out with this stuff.
-
LocalHooker (@LocalHooker1012) reported@pavyg @PrimeVideo Nice to see common sense at work
-
AYMEL (@AYMEL69) reported@Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.
-
ayex (@ayex1111) reported@PrimeVideo **** her worst actress to ever exist
-
Avi (@Abhilek75736901) reported@PrimeVideo And first season with Woke BS worst then last season.
-
_ (@dgwilliams3d) reportedNot surprised. @PrimeVideo / @Amazon is terrible. I've been going out of my way not to give them another red cent after the announcement of the cancelation. #savestargate
-
Tiny Ripple (@HopeRipple2) reported@PrimeVideo Y’all made really annoying changes for iPads in your upgrade that I’ve found so far: 1. No volume slider; 2. Teensy 10-sec jump arrows; 3. No battery indicator. Why??? The work-arounds are annoying and these “improvements” are stupid.
-
daria🇺🇦🪩❤️🔥 (@AabramDaria) reportedwaiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work
-
The Movie Simp (@SimpMovies) reported@DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.
-
Mark Larson (@mark_larso21217) reported@AmazonMGMStudio @PrimeVideo Indeed, this has been a lousy Summer with Amazon canceling our new Stargate series for the most lame reason! Fix it already! #savestargate
-
CrimeMasterGoGoo (@MasterG00g00) reportedHow can I contact customer support? No option is showing up to reach out to address Primevideo issues @amazonIN @PrimeVideoIN have been facing one or another issue with PrimeVideo and MXplayer since more than a month @JeffBezos
-
Dave Fuller (@davefuller) reported@JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.
-
Suze (@getrhythm195) reported@PrimeVideo How does she get hired as an actor, worst acting ever
-
xyLOGIX, LLC (@xylogix) reportedCmon @PrimeVideo videos won’t load in the iPhone app fix it
-
DarlenelovesAlly!! (@Allyiscute1993) reported@PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada
-
Michael Moraal (@MichaelMoraal) reportedIt takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.
-
Matthew (@moneymattybux) reported@JeremyDBoreing @PrimeVideo The show is awful
-
The Blue Junkies (@TheBlueJunkies) reported@chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch
-
Paula T. Hradkowsky (@1ThingIsNeedful) reported@PrimeVideo Will you EVER fix your buggy fast forward and rewind freezes????!!!! I have paid for a technologically INFERIOR service.
-
Ayurovedic (@ayurovedic) reported@JioHotstar What is the use of downloads when you need internet to run downloaded content. How can you compete with Netflix primevideo or youtube After jio added to hotstar it has become worst than zee5
-
The Greatest Sports & Movie Fan (@TheActiveHourP) reportedHey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻
-
Yash (@rankayash21) reported@reliancejio @JioCare @PrimeVideo Such a bad experience even after paying i have to hassle with this issue and not able to enjoy subscription. Please do the needful and solve issues at your end so the customer get the required service.
-
007 (@Kaff_007) reported@kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos
-
Martin🎸Collins (@MartinCollinsx) reported@PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.