Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: playback issues, buffering and crashing.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 03/14/2026 22:20

March 14: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (25%)

    Buffering (25%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (20%)

    Sign in (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesThe Bronx Sign in
United StatesAtlanta Sign in
IndiaBengaluru Playback Issues
United StatesPhoenix Playback Issues
United StatesCharlotte Playback Issues
United KingdomWhitehaven Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BXB_Boy Byron Koukaras (@BXB_Boy) reported

    @NYCKING @PrimeVideo @YESNetwork I got it thanks I had problems looking for it after the Mets game ended

  • EzraInAmerica Ezra (@EzraInAmerica) reported

    yo Amazon has some high quality cameras for this Yankees game. @PrimeVideo

  • debbishdotcom Deborah (@debbishdotcom) reported

    Interesting he said / he said discussion on s2 #TheWilds - raises issues re victim blaming and believability. Am a little surprised (happily) at readiness of guys to believe the word of the victim given same consideration not often shown to women. @PrimeVideo

  • BK4Twtz Bala Krishnan M (@BK4Twtz) reported

    Hello @hotstar_helps, @DisneyPlusHS Why can't I login my super account(created in India) in other country server(using vpn)? Did I not pay for to use anywhere? @PrimeVideo provides service to login anywhere. Just content is limited as per country. Why can't you do that?

  • pjtucken Evangelion basketball fan (@pjtucken) reported

    @PrimeVideo fix the subtitles for Yakuza Apocalypse

  • vpankaj3 pankaj vyas (@vpankaj3) reported

    Pathetic @PrimeVideo service. Being a prime membr delivery is nt guaranteed. My order ws to deliver ystrd. I order based on wt shown on app bt nw they r syng 24 hrs of buffer so wait another 24 hrs n evn thy don't know where d product is i cn go n pick it up also @amazonIN

  • dburrick David Burrick (@dburrick) reported

    One of the worst parts about baseball on streaming services like @PrimeVideo is that you can’t channel surf

  • imnotnutellajar ɪ'ᴍ ɴᴏᴛ ᴀ ᴊᴀʀ ᴏꜰ ɴᴜᴛᴇʟʟᴀ ♌︎ (@imnotnutellajar) reported

    @PrimeVideo I'm looking to know who wrote this script, or book and in what year, because I identified a possible plagiarism in one of the episodes, if anyone can help me, I'd be grateful.

  • Invinciblemelon Kev Young (@Invinciblemelon) reported

    @PaperGirlsPV @PrimeVideo I hope it does well and will fill the stranger things void. And also help future bkv books get shows made. But i worry it will look too much like 2020s kids trying to act like 80s kids and not feel like genuine 80s kids.

  • SM_Photo1 SM Photographer | Sean Murphy (@SM_Photo1) reported

    @Yankees @YESNetwork @PrimeVideo your Yankees feed is AWFUL for the second time since this nonsense partnership started. Fix your goddam feed or put the games back on 11 where it's actually HD instead of skipping between 1080 and the equivalent of 480p 🤬

  • sanjaromin Jason (just me; no more, no less) (@sanjaromin) reported

    @mattrushing02 @PrimeVideo @SoundersFC Some others in state are having issues (as per my timeline)

  • AlastairBattson Alastair Battson (@AlastairBattson) reported from Milton Center, Massachusetts

    @MARKJDANIELS Yes @AmazonVid_cob2 @PrimeVideo. Please fix this. It cannot have been originally broadcast on #Channel4 this way.

  • Jacquis3rd Jacqui (@Jacquis3rd) reported

    @PrimeVideo I’ve watched both seasons, abs I’m so pissed how it ended, and there better be a season 3 because if not then the ending was awful!! I’m still pissed 3 days later.

  • davidwkelley David W. Kelley (@davidwkelley) reported

    With @PrimeVideo moving Bosch to @AmazonFreevee And having this awful watermark with “limited commercials” makes me never want to watch another Amazon show. #BoschLegacy #amazon

  • AlastairBattson Alastair Battson (@AlastairBattson) reported from Milton Center, Massachusetts

    @PrimeVideo are you able to look at the audio for your #HiddenVillages series you bought off #Channel4? Its almost unintelligible when the voice over work is happeneing. The levels for the voice over the background music is all wrong. Its such a shame as it ruins it.

  • nikkicopleston Nikki Copleston (@nikkicopleston) reported

    @AnthonyJBurt @PrimeVideo Same here. We even adjusted the screen contrast but that didn't really help either.

  • ColeM249 Cole (@ColeM249) reported

    @BryanSearcy4 @PrimeVideo Sounds like a colon problem to me!

  • kush_agarwal1 Kush Agarwal (@kush_agarwal1) reported

    Amazon Prime Video has the best new-device setup process in my experience. The process to log into my account on my TV for pretty much any other service is unnecessarily painful, but @PrimeVideo is seamless as heck. No need to type my email and pwd on TV (worst) or my phone

  • Pinstripe_Blue Pinstripe-Blue (@Pinstripe_Blue) reported

    @PrimeVideo has some really weird audio problems on @MLBTV 😬 #Yankees

  • phreyn Patrick Reynolds (@phreyn) reported

    Watching games on streaming services stinks. @PrimeVideo your service is awful.

  • filmqueen Truth Seeker (@filmqueen) reported

    @netflix loses $50 Billion Due to Subscription cancellations, reported April 2022. I think it’s because of the influx of #violence & crime in their programming! People have had enough! I’ve had enough! Cut off! @PrimeVideo quality programming that’s not offensive! #Relax b #Happy

  • snazzampbell Susie (@snazzampbell) reported

    @sounderatheart @PrimeVideo @SoundersFC Major issues for us even as we watched the game - tons of freezing followed by sped-up sequences. Can we go back to regular TV Sounders??

  • OwenMohler Owen Mohler (@OwenMohler) reported

    @PrimeVideo please fix the login for your exclusive Yankees coverage. We should not have to pay an extra $7.99 a month to watch because we have to add the MLB channel

  • UnWokeTchr 🍊Independent Thinking Educator (@UnWokeTchr) reported

    @YESNetwork The sounds so far has been terrible… is this a @PrimeVideo issue?

  • kingstonrocks Anthony Brunk (@kingstonrocks) reported

    @PrimeVideoCA why is primevideo not working on chromecast with google tv app is upto date and it works on my smart tv and other devices fine

  • Jaryd69420 Jaryd (@Jaryd69420) reported

    @thewildsonprime @PrimeVideo Absolutely AWFUL season 1 recap.

  • mattrushing02 Matt (@The602Club) 🇺🇸 (@mattrushing02) reported

    @sanjaromin @PrimeVideo @SoundersFC Never had this issue till today! So frustrating

  • The_DamonWilson Damon Wilson (@The_DamonWilson) reported

    Currently watching Outer Banks on @PrimeVideo while I work.

  • YanksIslesNova Karchhh (@YanksIslesNova) reported

    Watching the @Yankees on @PrimeVideo is horrible!!! I'm watching the game on a 300 MBPS wired connection on an Nvidea Shield Pro and I'm still getting buffering issues every inning. Clean this up crap up Amazon!!!

  • Lanz_J23 Lanz🇳🇿Snyderfan,ProdigalSon,AyerCut! (@Lanz_J23) reported

    It’s not right, it’s not ok we have soooo many questions. Work smarter not harder. #WeLoveRumors S3 Prodigal Son script locked in a vault somewhere. We the people deserve to see where our show was going next ,Sooo when do table reads start?? @PrimeVideo @wbd #SaveProdigalSon