Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Buffering | |
| Rogers |
Playback Issues | |
| Jackson |
Buffering | |
| Washington |
Crashing | |
| West Haven |
Buffering | |
 Caterham |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Brian C
(@Bcrames1506) reported
@triforceprojekt @PrimeVideo Yes. Terrible.
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UltraMagaMom
(@UltraMagaMom24) reported
@PrimeVideo @NFLonPrime Streaming is awful, horrible picture, horrible?!?
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Kate Lortz
(@kal1974kal) reported
@PrimeVideo @chargers @Chiefs The quality is awful and the cs link you’re sending says unavailable.
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Nerdbro
(@nerdbrodmv) reported
@PrimeVideo @chargers @Chiefs The stream doesn’t work
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sam ault
(@samault1) reported
@PrimeVideo @chargers @Chiefs On Gigfiber and the video is terrible. Restarted it like 5 times already and same poor video. I’m bailing. Please fix
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i think it’s nathan jr
(@arizona_nathan) reported
@NFLonPrime @chargers @PrimeVideo It’s 2022 and we can’t get better quality than a 1980’s tube tv? Sound is horrible, picture horrible. Do better
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Robert Frost
(@FrostyT330) reported
@PrimeVideo @chargers @Chiefs Your video quality is horrible! Never experienced this in any other channel!
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SwamiLee
(@SwamileeSports) reported
Are my glasses all hogged up or is this the worst stream imaginable that doesn’t involve a 90 year old man? Shame on you, @PrimeVideo #KCvsLAC @nfl find a new network so we can enjoy the game!
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Kishan
(@gasdockd) reported
@PrimeVideo @chargers @Chiefs Smooth audio without any interruptions. Video goes choppy, with a frame rate of about 0.5Hz, for about 3 seconds, every 10-30 seconds. Gigabyte fiber. Never had this issue with live sports on YouTubeTV.
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Davion Rosser
(@Scholastic2Cool) reported
@PrimeVideo If y’all are gonna be streaming games YALL gotta have better quality
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Tom Stark
(@TommyLee491) reported
@NFLonPrime @DudePerfect @PrimeVideo Let's check in on getting your streaming quality up... ans if I get the "here how to troubleshoot" auto reply I may lose it!!! How about you guys troubleshoot and fix this mess
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Chris
(@Ckjmama) reported
@ByHeatherLloyd @NFL @PrimeVideo No issues here but watching on iMac
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Karinna
(@karinnacarmen) reported
@PrimeVideo the stream quality is abysmal. Do better #TNFonPrime
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john simpson
(@simpjd) reported
@PrimeVideo picture is awful
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Liz
(@Liz96773286) reported
@PrimeVideo @NFL @amazon This first game on Prime Video is AWFUL - video keeps buffering and when it does show it is such low quality it’s like I’m watching tv in the 1950s!!!
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Caleb Barnhill
(@CalebBarnhill) reported
@PrimeVideo fix this terrible broadcast. Completely unacceptable, do better.
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JG
(@JonGraySwag) reported
I’m not against NFL football on a streaming service but damn @PrimeVideo fix your feed it is absolute blurry garbage
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JD
(@DudleyJ50) reported
The quality is horrible. What a fail. @NFL @amazon @PrimeVideo. Can the experiment end? #trash
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Josh
(@joshmo2236) reported
@PrimeVideo is there an issue with the stream tonight. Twitter users seem to say so and I haven’t been able to watch a drive without the picture freezing and jumping around
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Brian
(@MrSouthShore) reported
Did @PrimeVideo just crash ?
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Ed Etheredge Jr.
(@TheMrEtheredge) reported
Thursday Night Football is terrible thanks to @PrimeVideo crappy feed. Looks like a warped vhs tape…
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ENGSTRANDARCH
(@engstrandarch) reported
The problem so far with @PrimeVideo is the buffering is really killing the experience, and the picture quality is really spotty.
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Tami McKnight
(@TamiMcKnight12) reported
@PrimeVideo Your feed is truly awful. Hey @JeffBezos, quit laughing while sitting next to the commissioner and fix this! I stream on multiple apps and do NOT have this problem on their services! Cheap a** billionaire. 😡 @NFLonPrime #TNF
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CT
(@ISYMFS2021) reported
The Amazon Prime broadcast tonight is beyond awful! Billion dollar shitshow #KCvsLAC @PrimeVideo
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Matt Schuessler
(@mattschues) reported
Anyone else try to watch the #Chiefs game on #PrimeVideo ? Was the quality horrible for you too?
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TLC is a JP fan
(@ItsTeeEllCee) reported
@triforceprojekt @PrimeVideo My audio is good, but the picture is terrible and I have had a couple of stutters, and I have very high speed internet. The video quality in the ads seems to be fine. 🫤
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bromersh
(@onemoremickey) reported
Am I the only one who’s @PrimeVideo coverage of the @NFL game is awful? Audio is 30 seconds ahead of the video and video quality goes from great to 1987 frequently. Awful.
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Kid Frankie
(@LetMeBe__Frank) reported
@PrimeVideo this video quality is trash
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Robert Meredith
(@nikegolf76) reported
@AmberTheoharis @PrimeVideo Video quality was rather lackluster until I started streaming the game through the video game console. Would’ve thought for all the money involved, they’d offer both 4K and FullHD streaming options.
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Adrian
(@alawhead) reported
The @NFL on @PrimeVideo quality is terrible. Video and audio is awful. Hard to watch