Amazon Prime Video status: streaming issues and outage reports
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Full Outage Map
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (30%)
- Buffering (29%)
- Crashing (22%)
- Sign in (16%)
- Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulon
|
Video Quality | 15 hours ago |
 Sydney
|
Sign in | 1 day ago |
 Köln
|
Crashing | 2 days ago |
|
Paris
|
Sign in | 3 days ago |
 London
|
Crashing | 4 days ago |
|
Liverpool
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported@AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate
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John William Sherrod (@jwsherrod) reported@WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.
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Steve Dean (@SteveDean61) reportedHey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!
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ULTRA (@IMULTRAHARDCORE) reported@CloakedNaus @AmazonMGMStudio @PrimeVideo Right? The money and work was already put in just finish the job! #SaveStargate
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Kerry French (@KFrenchy5) reported@AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!
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Teish Grasso (@GrassoLati30007) reportedDear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate
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Jen Blood (@JBLOODonly1) reported@BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!
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project hail dani (@namjooning111) reported@klourdess17 NOOO @PrimeVideo FIX THIS NOW
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GamingHQ (@DevineHQ) reported@amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.
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My Summer Lair (@MySummerLair) reportedIf you care: #ProjectHailMary streams on @PrimeVideo on July 3rd. Terrible marketing since July 2nd is National UFO Day. It's Ryan Gosling so I ain't expecting quality. I'll give it 10 minutes or so. And that's mostly for the genre. #SetTheVCR
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theghostfighter (@Abbylovesfoxy) reported@projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere I’ve had terrible experiences with Amazon’s customer service team but she’s the exception. Even though it took an hour, I’d happily sit on the phone with someone who enjoys their job and assisting customers the way she does. Kudos to her and to Amazon for hiring this gem!
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Speak On It Sports (@NYGMEN4LIFE) reported@paramountplus please fix the bugs in your app. Lord, its sluggish and drags. It isn't as smooth as @PrimeVideo or @netflix .
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bindurao (@bindureybindu) reported@PrimeVideo hi team, I'm unable to purchase an annual plan in India. Can you help me? @AmazonHelp @amazonIN
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DAIMAN TEER - TheSimpletonStar.com (@DAlban88882) reported@StephenKing @PrimeVideo What the kids in school did to Carrie is a lot like what you did to Bryan Smith, right? FYI, Bryan Smith was the mentally retarded man who accidentally struck Stephen King with his van. Steve made his life miserable until he died alone and broken 'cause Steve is a vindictive SOB
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Yvonne Todd (@toddyvonne) reported@amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.
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J Boogie (@JsQuick3Pod) reportedWNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.
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Khaleesi (@FalconLuv1991) reported@PrimeVideo these announcers for the fever vs dream game are terrible
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Archmagos Kiran (@ArchmagosKiran) reported@GrassoLati30007 @AmazonMGMStudio @PrimeVideo oh no, there was something to fear, hence the P90s to solve the problem. Or in the end Asgard shields, hyperdrives and unmatched weapons. or mk9 gatebusters.
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KG (@kag734) reported@PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate
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T-Money (@MrDrakeford) reported@MhzShannii @SportsonPrime @PrimeVideo Walking into work Is lame?
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Ginger (GWhite) (@gscheet) reportedYou have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate
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Jay $ (@AakaTheophilus) reported@PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.
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Dave Vande Bunte (@VBunteDavid) reported@Rexmetus @AmazonMGMStudio @PrimeVideo Modern Audiences? No. Modern writers, producers? Yes. If the writers and producers actually understood the source material better, and actually paid attention to the elements that made them work, people would care. If they don't care about the IP they are making, why should I?
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Gav (@GavPat89) reported@SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push
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Julian Lundberg (@JuliansBacke) reported@AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate
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MattJog04 (@Charjog01) reported@Jack2LOneill @PrimeVideo With our rising numbers they can continue trying to ignore us. But it won't work, because the fanbase is worldwide!!
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Jennifer Lee Rossman (@JenLRossman) reported@unioniseorion @AmazonMGMStudio @PrimeVideo They want to go back to work
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WJ (@WinJPR) reported@jwsherrod @PrimeVideo True. But while I know "the book is better" is tiresome as heck,darn it, it is. :-P At least if you like hard sci-fi. A ton of the science was removed for the movie. Much more than they removed in the movie for the other Andy Weir work, The Martian.