Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/15/2026 11:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Sign in (28%)

    Sign in (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Playback Issues (22%)

    Playback Issues (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPeosta Crashing
United StatesHyattsville Crashing
United StatesOcala Crashing
United StatesColumbus Sign in
United StatesBuena Park Sign in
United StatesSilverdale Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MonstrousRegmnt Monstrous Regiment (@MonstrousRegmnt) reported

    @PrimeVideo Can’t say this season was good. Preposterous plot. Terrible acting by JK who had few lines, but we still noticed. Using M.Kelly to contrast with JK makes JK look gigantic but also terrible as an actor. Poor production throughout. Just a long ad for defense contractors. 👎🏽👎🏽

  • DYoung2177 D Young (@DYoung2177) reported

    @ThePeripheralPV @PrimeVideo Why does it constantly glitch? Tried streaming and downloaded. Both are glitch af.

  • whatstuartsays Stuart Forrest (@whatstuartsays) reported

    @VodafoneUK @PrimeVideo why if Netflix works on my tv Amazon doesn’t? Just comes up ‘something went wrong’! Hadn’t guessed that. I thought I paid for it to work. Fibre to the house and BT was better on copper.

  • Manish11388 Manish 🇮🇳🇮🇳 (@Manish11388) reported

    @PrimeVideo Business Strategies Bad Worst Charging rent from Prime customers 🙄🙄 #badbusiness #cheated

  • MikkyWisperz Wisp (@MikkyWisperz) reported

    Sometimes @PrimeVideo subtitles work, and sometimes they doesn’t. This needs to be sorted.

  • Lor_Campo LoriCampos (@Lor_Campo) reported

    @madimonroe @PrimeVideo Who will help me with advice?

  • OneNonsensical Gryffon Thorne III (@OneNonsensical) reported

    @PrimeVideo First season was the best. Season 2 was a let down after season 1, season 3 is just girl oss that doesn't deserve respect and the incell that can't help but let her abuse him. She was the one all along that made sure that the agency doubted him, she gave the burn order. Stinker

  • baytobreaker79 City Softball 1972 (@baytobreaker79) reported

    @PrimeVideo look, Jack Ryan is not working on my TV. Have rebooted, Apple TV Device, my modem, my router and my TV! I deleted and readded the Amazon app and still, it starts and then goes to a looping white circle and then to all black. WTH?

  • luigifreak Glenn Allsop (@luigifreak) reported

    @DavidEllis @PrimeVideo I'm not sure if it's the Xbox prime app but the subtitle options are awful, there's no option for subtitles for just the non-English parts. It's either subtitles for everything or nothing. That's why I gave up on it.

  • LufcKeith2 LufcKeith (@LufcKeith2) reported

    @Geordie_JasonV @PrimeVideo Don't have a problem with Shearer but there should have been an ex Leeds player for balance.

  • 0marTAZI Omar Tazi (@0marTAZI) reported

    @PrimeVideo Fix your forward ⏩ feature on TV to make it smoother. It's unnecessarily slow and overcomplicated in comparison to your competitor's.

  • AdamN0_L Adam Noel (@AdamN0_L) reported

    @PrimeVideo Rings of Power was pretty good, unlike like that terrible LOTR knock-off you made.

  • BhruguRamudu Bhargava (@BhruguRamudu) reported

    @RICHA_LAKHERA @ChitnisPurva #Pushpa didn't work in south because of a movie called #Rangasthalam The standards of Masculinity it set were very high.. even RRR can't touch it. Watch it if you can.. it's on Primevideo

  • PR0FESS0Rx Pro X (@PR0FESS0Rx) reported

    @styles_mitchell @PrimeVideo Check with your ISP because our video quality had no issues.

  • AixaBDavila Aixa B. Dávila (@AixaBDavila) reported

    @PrimeVideo Crash Landing on You

  • esteco2 esteco 🍑 💎 🌺 🍝 🩺🦩 🍊 🍎 🛥 (@esteco2) reported

    @PrimeVideo I can’t watch @JackRyanPV on my fire stick. It’s the only show that keeps saying I have slow internet connection. Help!

  • paz_2410 PazAmaAXiaoZhan💕 (@paz_2410) reported

    @PrimeVideo Can't subscribe, it says error 2575

  • Lixie_mediababe Ebeth. (@Lixie_mediababe) reported

    @PrimeVideo why am I getting 'this video isn't available in your current location ' for all the videos I am trying to watch? I am based in Nigeria and I should be able to watch Black men rock without any issues. 139 USD subscription a year, I should have access to all movies pls.

  • EZ_Breesy Drew Dat (@EZ_Breesy) reported

    @DoubleWideCap @PrimeVideo Opposite has been true for me, the quality has been better than what I get with Comcast.

  • Sasstastic2 Sasstastic (@Sasstastic2) reported

    @AnnelizabethNYC @PrimeVideo @JackRyanPV That first episode was awful. I'm not even sure I want to continue.

  • Deepbrowncooked সুরি | ಸೂರಿ 🇮🇳 (Educ &healthcare r basic rights) (@Deepbrowncooked) reported

    The Hindi film fraternity ,the Kannada film fraternity and @NetflixIndia @PrimeVideo should consistently work with @Chinmayi

  • HouzeJasmine Jasmine 🥕🥕| 000:00:00:00 (@HouzeJasmine) reported

    @PrimeVideo I asked this to one of my friends and they said “X”… then I asked this friend if they needed help. They said “…nah.” And walked away. I am scared.

  • Nancyla11957564 Nancy lane (@Nancyla11957564) reported

    @PrimeVideo Zzzzzzzzzzz…..a good show to help you fall asleep

  • ThatDriverGuy2 That Driver Guy (@ThatDriverGuy2) reported

    @PrimeVideo did it help?

  • Sil_lostinfilm Silvia Mariscal (@Sil_lostinfilm) reported

    @PrimeVideo The worst person in the world 🥰

  • TheRealCheechee Christina (@TheRealCheechee) reported

    @PrimeVideo Warrior Nun for me. I had the worst year, being rejected by my parents and all, and that show is the only thing that keeps me going #SaveWarriorNun #WarriorNun

  • SofiaNobody Sofia (@SofiaNobody) reported

    @PrimeVideo 2022 was terrible! The only thing I want to remember is the discovery of Warrior nun in November (better late than never). The show, the team and the fans deserve so much more! I'm very hopeful for 2023 #SaveWarriorNun

  • dwa_blink Tœkyo ⁴ (@dwa_blink) reported

    @PrimeVideo Warrior Nun !! I was the happiest with the season 2 and then @Netflix cancelled it was really awful 😪😪 Please save it !! #SaveWarriorNun

  • Leakdd2 Leakd (#1 Mcdonalds app user) (@Leakdd2) reported

    @PrimeVideo Jim halpert get back to work

  • scalexpadua 🅿️ádua🚀🤘🏻 (@scalexpadua) reported

    @PrimeVideo oh yes i have one, which btw, i need help with it, i can’t find the new season. Season 3 i guess, it’s not appearing to me, can u help me