Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 01/30/2026 21:30

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (29%)

    Buffering (29%)

  2. Sign in (24%)

    Sign in (24%)

  3. Crashing (23%)

    Crashing (23%)

  4. Playback Issues (21%)

    Playback Issues (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMundelein Buffering
United StatesArgyle Buffering
United StatesAnnapolis Sign in
United StatesGrayson Sign in
United StatesDansville Sign in
United StatesBasking Ridge Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulSilanoJr paul (@PaulSilanoJr) reported from Boca Ciega, Florida

    It felt good to watch a new movie. I’m not really sure the audience #MySpyMovie was trying to reach, but it was pretty solid. I think for a film that went to Amazon Prime Video, it was a perfect fit (marketing was terrible).

  • bondeprafull प्रफुल्ल बोंडे 🇮🇳 😊 (@bondeprafull) reported from Hadapsar, State of Mahārāshtra

    @realmecareIN I m getting issue with Amazon prime video some movies are not view pictures all black pls do needful on XT

  • The_Speck24 Matt Speck (@The_Speck24) reported from Pittsburgh, Pennsylvania

    Ok y’all help me out, I’ve finished a lot of series on Netflix, Hulu and Amazon Video. Y’all send me some recommendations for a series or documentary or something interesting to add to my list!

  • MikeyMooseNC Mr. Richard S. Licker, MGF (@MikeyMooseNC) reported from High Point, North Carolina

    "Cosmos" on Amazon Prime Video is perhaps the WORST film I've seen in a decade. I literally felt sick watching it and had to skip forward from all these dialogs that were supposed to humanize the actors but instead I felt nothing but sorrow for their careers. 0/10*

  • gargabhi150185 Abhishek Garg (@gargabhi150185) reported from Ghāziābād, Uttar Pradesh

    @MiIndiaSupport after updation mi android tv and used new app miracast and connect my mobile redmi note 4 with my android tv but unable to watch amazon prime video movie through this app. pls help.

  • HarmlessKarl Harmless Karl (@HarmlessKarl) reported from McKinney, Texas

    I wish you are Amazon Seller and you know Chinese, so my video about running Amazon will help you generate more money than your salary.

  • SarryHands Harry Sands (@SarryHands) reported from New Waltham, England

    Someone lend us a fiver so I can buy Fury on Amazon prime video, such a quality film haven’t seen it in a while

  • BurkaRhymes Andrew (@BurkaRhymes) reported from Fingal County, Leinster

    @primevideouk Sorry can I ask is there a problem with casting via the amazon video app at the moment I've tried a bunch of times and reset my phone but the cast icon doesn't even appear?

  • AZeeee123 220LBS On A Good Day (@AZeeee123) reported from San Jose, California

    70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable

  • mwayrdo mwayrdo (@mwayrdo) reported from Belvedere Park, Georgia

    My God is @AmazonVideo ui the absolute worst! I thought I finished a series because it disappeared from my list. I had to search for Jack Ryan just to view the next episode (unrelated to first complaint) get your **** together

  • iammeetsaiya Meet Saiya (@iammeetsaiya) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp They are not at all helpful. Y is dis handle made I dont understand.... u guys dont know anything... @JeffBezos ur amazon prime video india is unable to help me with a subtitles glitch. Even ur customer care does not have any kind of answers. Even this tweeter handle is useless.

  • AZeeee123 220LBS On A Good Day (@AZeeee123) reported from San Jose, California

    70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one.

  • SubhadipNandy Subhadip Nandy (@SubhadipNandy) reported from Mumbai Suburban, State of Mahārāshtra

    The issue of low voice quality continues in my videos. Have ordered a better mic from Amazon, should get it by end of this week. So expect the next video next weekend .

  • MannyLutz1979 mann diego (@MannyLutz1979) reported from San Diego, California

    Sometimes you just look forward to watching something terrible on amazon prime video

  • jhaakashkumar Akash Jha (@jhaakashkumar) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp Hi, it has been about 8-9 years now.. I have no complaints with regards to amazon services. Do help me get a new budget one for video editing programs.

  • Angira_Mazumder Angira Mazumder (@Angira_Mazumder) reported from Kalyani, West Bengal

    @mr_petru444o @RoseEllenDix Exactly. I am also facing the same in India. It is not enlisted on Indian Amazon Prime Video. Gawwdd i am so frustrated. Please help @Roxetera and @RoseEllenDix

  • PaganChild PaganChild (@PaganChild) reported from Durham, North Carolina

    @1953Bailey stfu Go to the video Click the upside down amazon button that says "share, right there on it..." It will give you choices Hit copy to clipboard Now come here Hold your finger on free space until "copy/paste," whatever, shows up Click paste. Mercury, help me out here

  • reverend_dub adz (@reverend_dub) reported from Stevenage District, England

    If #needorspeed gets boring and I crash to much then it’s amazon prime video

  • bryand85 Bryan DeGruy #FireRobManfred (@bryand85) reported from Lakewood, Washington

    I watched the 7500 on Amazon Prime Video so the rest of you don't have to suffer. THAT MOVIE WAS TERRIBLE!!!!!!

  • LaheyGiblets LaheyGiblets 🤝 #ExtraLife (@LaheyGiblets) reported from Newmarket, New Hampshire

    Are now unwilling participants in dismantling careers on live streaming sites. The issue is systemic and will only start to work properly when Amazon lines up deals for large labels ala like Spotify for their exclusive podcasts. Or the Amazon Prime video streams. 3/5

  • kumarsayzz @Insomniac@ (@kumarsayzz) reported from Rājendranagar, Telangana

    Okasari redmi try cheddam ani redmi note 8 pro order chesa.. vaammoo worst front cam and video in youtube or amazon or netflix worst baaboi.. 🙏🙏

  • ChowPinkugogoi1 #ChowPinku@gogoi (@ChowPinkugogoi1) reported from Dergaon, Assam

    @TheDeshBhakt Sir aap coal mining in #dihingpatkai ke upar video bana dijiye please. We want to raise this issue. Our country cares more of Amazon but can't save it's own Amazon of East #dihingpatkai #savedehingpatkai

  • amitmakhija1 Yangsterz (@amitmakhija1) reported from Gandhinagar, State of Gujarāt

    @SubhanS14017588 Video quality for streaming has been rediced by all streaming companies like youtube, amazon videos and etc, as during lockdown server had hige load qnd to maintain the same they reduced resolution option.

  • suvibadra Badri (@suvibadra) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp I am looking for help to solve the prime video issue and not the help for amazon delivery

  • pranaykumarsaha pranay kumar saha (@pranaykumarsaha) reported from Andhera Chauki, State of Bihār

    @PrimeVideoIN @amazonIN Dear Amazon, Please provide us HD quality video in Linux , We are developer and we don't have windows and Mac. @NetflixIndia already provides us HD content in Linux. Please do something.

  • fuelgrannie fuelgrannie never yimby (@fuelgrannie) reported from Ravenswood Houses, New York

    last year, local lic pro-amazon tried to pretend this video didn’t exist, that it wasn’t real: today, during a pandemic, the issue of anti-unionization as an active force within abusive organizations is more important than ever amazon and whole foods approach their reckoning👊💪

  • mexiking78 💎👑Nando Moreno👑💎 (@mexiking78) reported from Bowling Green, Ohio

    Saw a video of people looting Amazon Prime trucks!!...All I gotta say is if my UGG Slippers get stolen we gonna have some problems!!!

  • nick_ponton Nick Ponton (@nick_ponton) reported from Oshtemo, Michigan

    This is becoming a bigger and bigger problem...it’s not just Amazon. From local hospitals up to multinational corporations. More and more PR folks are shutting off access and giving handout video. It used to be news didn’t run VNR’s but it’s happening more and more

  • mzakowina Munthu🍺🇲🇼🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mzakowina) reported from Glasgow, Scotland

    Amazon Prime video premier league picture quality is second to none

  • lindsmavrob lindsay robinson (@lindsmavrob) reported from Brooklyn, New York

    @PrimeVideo The amazon prime video account is one of the worst accounts on Twitter