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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 32% Playback Issues (32%)
  • 23% Buffering (23%)
  • 23% Sign in (23%)
  • 19% Crashing (19%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Brasília Buffering 3 hours ago
Houston Playback Issues 5 hours ago
London Buffering 3 days ago
Mexico City Playback Issues 3 days ago
Georgetown Crashing 4 days ago
Benton Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • Supreme____Beef
    That Goddamned Finkelstein **** Kid (@Supreme____Beef) reported

    @crogers_htown @PrimeVideo It’s awful. You’re not missing anything.

  • Pazuzu98224
    Matt Blank (@Pazuzu98224) reported

    @amazon is terrible. I hadn't had a problem with them in a while, but now I have a second order in just a few months that just never shipped, both shortly after I got rid of @PrimeVideo. I have reached out thus time and got 0 help. @AmazonHelp #badcustomerservice #amazon

  • dixienormu92374
    Surf fn (@dixienormu92374) reported

    @PrimeVideo has the absoulute worst rewind and start feature. If your like me and fall asleep watching a series..it takes 30 mins to find the spot. Click on episode 3 it goes to 4. Try to out smart and click on ep 2 and it starts ep 2. Then fastfoward get ads. THE WORST!

  • ShalnevaE
    Elena Shalneva (@ShalnevaE) reported

    @Pipolinna @PrimeVideo This is the type of glitch I'm less worried about, tbh. Given how many things go technically wrong with @X, I'm concerned that one day it will put all user info on display, like email addresses & credit card details.

  • WallstFarm
    WallstreetFarmer (@WallstFarm) reported

    Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

  • Allen_m
    Allen Matthews (@Allen_m) reported

    @PrimeVideo fix your video player. I’m tired of my stuff restarting when I click back in.

  • Kaff_007
    007 (@Kaff_007) reported

    @kingwizzy_10 @PrimeVideo Naa, didn’t spend a fortune on Oled tv just to watch movies in low quality on telegram with no dolby atmos

  • avinashvijayD
    Dande Avinash Vijay (@avinashvijayD) reported

    @latasrinivasan @netflix @PrimeVideo True, 🎯🎯🎯🎯!!!! I did cancel almost all my OTT memberships. Not that good quality like before at all!!!!

  • TheActiveHourP
    The Greatest Sports & Movie Fan (@TheActiveHourP) reported

    Hey @PrimeVideo, glitch alert: your ads keep getting rudely interrupted by actual movies & TV shows. Can u fix that so we get pure, uninterrupted ads? u’re so close. We can’t wait. Truly the greatest streaming service ever 🤩👏🏻

  • Abhilek75736901
    Avi (@Abhilek75736901) reported

    @PrimeVideo And first season with Woke BS worst then last season.

  • jonathanplumb
    Jonathan Plumb — Spokane Valley (@jonathanplumb) reported

    Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • MartinCollinsx
    Martin🎸Collins (@MartinCollinsx) reported

    @PrimeVideo What’s happened to Reacher? This S4 is so lame. Ritchson’s acting is wooden, the dialogue is awful, the characters are weak and the Director should be directing school plays. Surely #LeeChild can’t think this is good enough.

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake

  • EricWilliams28
    Eric Williams (@EricWilliams28) reported

    The new season of #Reacher is awesome. But stupid #Amazon #PrimeVideo cutting to commercial every 4 minutes is terrible. They’re ruining their own hit show.

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • moneymattybux
    Matthew (@moneymattybux) reported

    @JeremyDBoreing @PrimeVideo The show is awful

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • Rated_F_For_Fu
    The Canadian Elmo (@Rated_F_For_Fu) reported

    @PrimeVideo This company has to be the worst streaming service at providing ppvs everytime I buy a ppv from this company I run into nothing but bullshit like having to get a refund then buy the ******* thing again go **** yourselves and figure your **** out bunch *******

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo @AmazonHelp help please

  • PramitRoy11
    Pramit Roy (@PramitRoy11) reported

    @PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

  • GoofCentral101
    Goof Central Wrestling Edition (@GoofCentral101) reported

    @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

  • EndrumCSK
    Voice of OG CSK fan (@EndrumCSK) reported

    @latasrinivasan @netflix @PrimeVideo Very well said the amount of new content releasing is very low and definitely not worth the money. The OTT Platform should work on giving more content if they expect money as much as they do now.

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

  • juanch0___102
    Juan (@juanch0___102) reported

    I thought this game was on @PrimeVideo ?! Announcers glazing way too hard. Mystics putting in work too

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!