Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (28%)
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Playback Issues (24%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Duvall |
Playback Issues | |
 Monterrey |
Sign in | |
| Hayesville |
Sign in | |
| Houston |
Buffering | |
| Gardnerville |
Playback Issues | |
| Salem |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ashish bodanwar
(@ashishbodanwar) reported
@PrimeVideoIN @PrimeVideo @amazonIN I am trying to watch Thirteen lives on laptop but its not playing hindi audio. Instead it is playing hindi subtitle. Kindly fix it
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Mr. Hats
(@HatsCerebration) reported
from
Arvada, Colorado
I got the new Chromecast. Works great. Except for the @PrimeVideo app. Try to watch anything and suddenly there's a problem with the HDMI cable. So weird. ONLY with @PrimeVideo @AmazonHelp. I've un/re installed the app, cleared cache. Used a different HDMI port. Nothing works!
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Simply Yang Gang 🧢
(@simply_yanggang) reported
@Kelly2Ronald @PrimeVideo Not solving the problem, dude. Google gun death from mass shooting in FL. Or even better, google all gun death in FL. Break it down by reasons. Tackle it at the root problem.
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swdev99
(@swdev99) reported
@PrimeVideo why aren't movies global in all languages? ******** is wrong with this credit card ****? even vpn can't fix it. you can't deliver native? 🤨 got ma beers. "mission to mars". nope. it's region locked pay. even pirate bay doesn't have it. can't watch it. damn ****. 😐
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Michael W Hart
(@Thisguyhere85) reported
@PrimeVideo Does it include the part where Musk tried to help and called one of the divers a ****?
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Dr Ron Moore
(@TPointingG) reported
@edkingUK @PrimeVideo @Shudder_UK I reported the same issue to them today and I'm not the only one. Since they updated their apps, its gone wrong big time. Other channel subscriptions work though.
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KillerTortoise1
(@KillerTortoise1) reported
@PrimeVideo @primevideouk please, please allow the pause button to work on your @Xbox app, it's so every other streaming service let's you just press pause to pause rather than only select working!
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Jason
(@Skippyf16) reported
@PrimeVideo Outer Range ep4 has no sound. All other episodes work fine. Please fix.
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The Unreasonable Fan
(@RickyWiIIiams) reported
@EmSheDoesIt @PrimeVideo Prime Video is awful. But that’s no surprise, because Amazon is also poorly-executed.
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Destroy #FascistParty, formerly @GOP
(@PinchandScrimp) reported
@PrimeVideo you are not working today aug 6
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Simply Yang Gang 🧢
(@simply_yanggang) reported
@EnigmoPaolung @PrimeVideo Nah, man. Extreme problem needs radical solution. Even in the movie, the solution is radical, something that wouldn’t be done in US, afraid of BS lawsuits. Gun violence in US needs radical solution, something that wouldn’t be done in US, afraid of losing votes. They don’t care
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TitTwister2G
(@iamyoranbelg) reported
@ajassy @PrimeVideo You know whats funny, that Amazon supports asks you to buy something on Lost Ark. That you have to wait 2 days to. After 2 days I still have the same issue, and now you cant refund anymore :D Nice scamm this fking company.
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Destroy #FascistParty, formerly @GOP
(@PinchandScrimp) reported
is anyone else having trouble getting anything to play on @PrimeVideo Video? it just keeps going around in the circle
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Nicole
(@nic0l3r) reported
@PrimeVideo I could be watching so many other good Prime shows right now but I can’t because my heart is broken and I need to instead #SaveTheWilds #RenewTheWilds
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Chris Wozney💙
(@ChrisWozney) reported
Why is @PrimeVideo unable to have all formats of the same movie/show together? Why is 4K always separate from HD and SD? That is annoying and doesn’t make any sense. Please fix it @amazon. Thank you.
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robotclk
(@robotclk) reported
@PrimeVideo oh thanks,I'll watch this masterpiece of a trilogy, just to see how utterly terrible the rings of power show is. Also, to see how much was bastardize of the books, in the new show.
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Ashton
(@savethewildspls) reported
@PrimeVideo I was planning on watching paper girls and then you canceled the wilds so now I have trust issues and I’m not gonna watch it #SaveTheWilds #RenewTheWilds
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OG Purple Gelato 🔥
(@JatajiaDashay) reported
Big Bone gone be trouble . #PrimeVideo
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Jenna
(@Jenna82962876) reported
Amazon @PrimeVideo seriously need to add more subtitles for Johnny Depp movies. How come they're available for USA but not UK? Fix it
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T Mitch
(@ben2da10) reported
@PrimeVideo sooo New York undercover season 2 ep 1 isn’t playing the correct episode…”High On The Hog” plays the same episode as season 1 ep 26 “Catman Comes Back” can y’all fix that or no?
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Capsule Toy
(@capsule_toy) reported
@PrimeVideo @Shudder_UK every time I select Shudder on my app via amazon prime video it says an error occurred
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Stop the March of Ideologues
(@StopIdeologues) reported
@PrimeVideo @SofiaRosinsky @PaperGirlsPV I don’t know what this is but it looks terrible.
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jm
(@jmstajuana) reported
Hello @PrimeVideo I’m trying to create a new account but when I’m at the OTP step, I entered my number and waited for minutes but I still haven’t received any message. I am located here in the Philippines. Is there an issue with OTP currently?
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lala
(@lalaaalostyouu) reported
@PrimeVideo please help me, i can't log into my account on your mobile app🥲
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Varad Mehta
(@varadmehta) reported
@titusfilm @PrimeVideo @ActonInstitute I agree that there's a basic innocence and genuousness to it that lets the romance work despite (or because of) the age gap. I do wish it didn't leave so many unresolved loose ends in the plot, though.
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Traveler Ted
(@TravelerTed) reported
@VegasJohnny @GPhoEver @PrimeVideo I’ll take any work spot lighting heroic actions but ya, this did not feel like it added to the story telling given what’s already been done.
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Fifi, Empress du Jardin #European #Irish🌱
(@Clairefifi) reported
from
Fawley, England
@PrimeVideo I'm trying to watch a film I've rented but there is no sound. Your HELP online is non existent.
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Naveen Kashmiri Hindu
(@nvnraina) reported
@justvoot what is the issue with ur app.not able to watch on tv . a waste of money to have voot subscription. want to see #Rocketry in Hindi.Last option is to see it with subtitles on @PrimeVideo in Tamil language. Wish Amazon can get the Hindi version as well @ActorMadhavan
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swdev99
(@swdev99) reported
@PrimeVideo why aren't movies global in all languages? ******** is wrong with this credit card ****? even vpn can't fix it. you can't deliver native? 🤨 got ma beers. "mission to mars". nope. it's region locked pay. even pirate bay doesn't have it. can't watch it. damn ****. 😐
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StoryOfTori
(@SapphidelicTori) reported
@Artgal24518575 @GeorgePP78 @PrimeVideo Yes. If they aren’t powerful enough to act, good enough to want to help/intervene, or omniscient enough to know this unnecessary suffering was occurring, then why worship them at all? Should it be possible that I, a mortal, am more ethical than God? No. The notion is absurd