Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 2
San Jose, CA 2
San Francisco, CA 1
Oklahoma City, OK 1
Hudson, NH 1
Maricopa, AZ 1
Reston, VA 1
Phoenix, AZ 1
Wheaton, IL 1
Santa Maria, CA 1
Trenton, NJ 1
Jonesboro, GA 1
Fortín de las Flores, VER 1
Seneca Falls, NY 1
Canby, OR 1
Los Angeles, CA 1
Greater Noida, UP 1
Hamburg, HH 1
Uniontown, PA 1
New York City, NY 1
Cali, Departamento del Valle del Cauca 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • ibrokethecloud gmehta (@ibrokethecloud) reported

    @QuinnyPig apart from the redirect, works just fine. with everyone tagging awscloud in their replies, I'd imagine someone in aws worried if there is something still broken after that DNS blip

  • ceejayoz ceejayoz (@ceejayoz) reported

    @matthewpegler @awscloud We’re seeing internal AWS DNS issues in us-west-2, especially for RDS endpoints.

  • QuinnyPig Corey Quinn (@QuinnyPig) reported

    Yup, @awscloud DNS issues confirmed by @downdetector. The status page continues its oblivious navel gazing, swearing that all is well.

  • dannydinges Danny Dinges (@dannydinges) reported

    @BobTheMMAFan @AWSSupport Seeing the same. What region are you in? We are having trouble seeing much chatter about it.

  • MattCCrampton Matt Crampton (@MattCCrampton) reported

    @AWSSupport we’re seeing intermittent DNS resolution failures when attempting to connect to RDS in the US-EAST-1 region. This has been happening for the last hour and a half. Seeing multiple people report the same issues on Twitter. Can you provide an update on the outage?

  • matthewpegler Matt Pegler (@matthewpegler) reported

    @AWSSupport Looks like a fair number of people are confirming the issue here on Twitter. We filed case 10128895381 a while ago with some details. Hopefully this gets resolved quickly.

  • tianweisheng Tim Sheng (@tianweisheng) reported

    @ceejayoz @AWSSupport @0xtobit Not resolved yet, still getting issue every 15-20m

  • paterlinimatias Matias Paterlini (@paterlinimatias) reported

    Anyone experiencing @awscloud latency issues? there's nothing reported on @awsstatus

  • skarlywarly skarly.eth 🤝 (@skarlywarly) reported

    PSA: @awscloud is having issues. This means that the map in @wolfdotgame #CaveGame will intermittently fail to load. Spread the word

  • kubatyszko Kuba Tyszko (@kubatyszko) reported

    Hey @amazon your returns at Whole Foods are not working, the QR codes don’t read. I’m sure if you ran the infrastructure in adult cloud like @googlecloud instead of @awscloud that wouldn’t be happening.

  • mattclementsuk Matt Clements (@mattclementsuk) reported

    @matthewpegler @AWSSupport @awscloud There’s now a generic alert on the Service Status page about “intermittent DNS issues with a 3rd Party” which opened around the time issues were reported…

  • sidtheebest SID🇮🇳 (@sidtheebest) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @AWSSupport team, we've raised a ticket from customers ac. But nobody has responded yet, its been +24hrs sla. There is an critical issue we're trying to fix for our customer. Could you pls assist??

  • HybridProg Jason Heithoff (@HybridProg) reported

    @0xtobit @matthewpegler @awscloud Confirmed. Seeing dns issues too.

  • matthewpegler Matt Pegler (@matthewpegler) reported

    @awscloud After digging into our logs, it looks like the resolution errors are only for RDS hostnames. Maybe just an RDS issue.

  • mvthang Thang Man (@mvthang) reported

    @AWSSupport I do not know what are the blockers for the Athena team to support other characters than underscore. Hopefully, your team would find a solution for this issue.

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