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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boca da Mata, AL 1
Township of Evan, KS 1
New York City, NY 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • harshilmathur
    Harshil Mathur (@harshilmathur) reported

    4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

  • q_huy_ngo
    Quoc Huy (@q_huy_ngo) reported

    @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

  • reze_xqc
    Siya (@reze_xqc) reported

    @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

  • beeradmoore
    Brad (@beeradmoore) reported

    @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

  • mrwcjoughin
    Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported

    @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

  • ranbirnxt
    Ranbir Mahapatra (@ranbirnxt) reported

    @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

  • DroidBoyJr
    Sumedh More (@DroidBoyJr) reported

    Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

  • PolyPup
    PolyPup (@PolyPup) reported

    I think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.

  • Ayush_awa
    Ayush Awasthi (@Ayush_awa) reported

    @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

  • baricadelane
    lak-alak (@baricadelane) reported

    @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

  • Chukwunons63680
    Eemanuel (@Chukwunons63680) reported

    @nvidia @awscloud @grok what is the CPU server for?

  • jaiminvaghani
    Jaimin Vaghani (@jaiminvaghani) reported

    @AWSSupport @AWSSupport Day 7.Production still down, Case still unresolved. Yesterday you said it was "forwarded internally for review" that's the third different phrasing for the same non-answer. I'm not asking for updates anymore. I'm asking: who owns this case, and when will it be fixed?

  • natedenh
    Nathan Den Herder (@natedenh) reported

    @xai @awscloud grok-4.6 on Bedrock us-east-1 is unusable today. 5-token prompt, maxTokens=16: claude-sonnet-4-5 → 3.0s us.xai.grok-4.6 → 150s timeout global.xai.grok-4.6 → 150s timeout Same account, region, creds. No throttle error, no 5xx — it just hangs.

  • ssybb1988
    ShenYubao (@ssybb1988) reported

    @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

  • mdw864
    M (@mdw864) reported

    @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

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