Amazon Web Services Outage Map
The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Web Services users affected:
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pottstown, PA | 1 |
| Iztacalco, CDMX | 1 |
| Boca da Mata, AL | 1 |
| Township of Evan, KS | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Den Herder (@natedenh) reportedI realize that I use @awscloud Bedrock, and this may be part of the issue, but @grok 4.6 is not usable on this platform compared to @claudeai Opus 5. I've really tried everything to make it work but I don't think there is any comparison.
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Kartik Jain (@kartikjain0101) reported@awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.
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jayesh somani (@Jayesh_Somani_) reportedIt's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵
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absk (@abskwdkr) reportedMy ec2 ssh logs in too slow and lags @AWSSupport
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Arian van Putten (@ProgrammerDude) reported@QuinnyPig @awscloud Not randomly redirecting to root console login page if I logged in with IAM identity center
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Vera ¤⩊¤ (@VeraSimila) reported@awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak
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Milan Jovanović (@mjovanovictech) reported@mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport No it errors server side it doesn't work.
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.
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Brad (@beeradmoore) reported@QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d
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Bravo One💀 (@RWayodi) reported@AWSSupport Hello. I received a charge on my credit card to Amazon EMEA but I do not have an Amazon AWS account. I am unable to create a case as it requires me to sign in. How is this even possible?
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❤️🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reportedAmazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?
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Priyanshu (@iproductAI) reportedHere’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.