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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boca da Mata, AL 1
Township of Evan, KS 1
New York City, NY 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • drama_meme
    Drama Memes (@drama_meme) reported

    @cgeorgiaw @AnthropicAI @awscloud Someone tell me why this is a hard problem and you can’t just do $ diff normal.genome sick.genome ? I am guessing it’s a statistical thing, but, if it were random then how would you figure out what’s different??

  • john15489
    Art Vandelay (@john15489) reported

    @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

  • Ayush_awa
    Ayush Awasthi (@Ayush_awa) reported

    @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

  • ssybb1988
    ShenYubao (@ssybb1988) reported

    @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

  • kakafa_btc
    kakafa.btc (@kakafa_btc) reported

    @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

  • Ronindrake2
    Jacklyn Taylor (@Ronindrake2) reported

    @awscloud hey, got a simple question When your moderation refuses to post a review of a book, can you do everyone a favor and instead of saying "one of these things" Say "here is the specific part that violates our guidelines. Pls fix it" It would be, so much more helpful

  • mjovanovictech
    Milan Jovanović (@mjovanovictech) reported

    @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

  • reze_xqc
    Siya (@reze_xqc) reported

    @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

  • mrwcjoughin
    Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported

    @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

  • BullCall101
    Zenwatts 🇺🇸 (@BullCall101) reported

    @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

  • Aqib_Ansari_
    Aqib Ansari (@Aqib_Ansari_) reported

    @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

  • Ronindrake2
    Jacklyn Taylor (@Ronindrake2) reported

    @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

  • QuinnyPig
    Corey Quinn (@QuinnyPig) reported

    @awscloud You have all the tools to fix this, someone’s just apparently too scared to give Charlie a crossbow and diplomatic immunity. Give him the crossbow and stand back, @satyanadella.

  • ricci_nov
    Ricci Research (@ricci_nov) reported

    @nvidia @awscloud The buried detail is "Vera CPU server" — NVIDIA hand-delivering an ARM CPU to the company that built Graviton to escape CPU vendors. The GPU is the ticket; the CPU is the trojan horse into the one socket AWS thought it had reclaimed.

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

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