Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 2
San Jose, CA 2
San Francisco, CA 1
Oklahoma City, OK 1
Hudson, NH 1
Maricopa, AZ 1
Reston, VA 1
Phoenix, AZ 1
Wheaton, IL 1
Santa Maria, CA 1
Trenton, NJ 1
Jonesboro, GA 1
Fortín de las Flores, VER 1
Seneca Falls, NY 1
Canby, OR 1
Los Angeles, CA 1
Greater Noida, UP 1
Hamburg, HH 1
Uniontown, PA 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • book_heath3n Deckard (@book_heath3n) reported

    @amazon @awscloud the one time I place an order with you in 1/2 years, an international order and you mess it up? FIX IT. I’m calling when I get off work #amazon

  • invaderpr_eth 👾 InvaderPR.eth 🇵🇷 (@invaderpr_eth) reported

    @netsolcares today you just lost sooo many clients to @awscloud Due to the fact you cannot even admit to a global outage... EVERY MINUTE OUR SERVICES ARE DOWN, WE LOSE MONEY !!

  • jaydevops Jay Allen (アレン ジェイ) (@jaydevops) reported

    @AWSSupport I worked around it but you should report this to the product team. "Easy Create" should just work and not shoot our cryptic errors.

  • jbminn John Minnihan (@jbminn) reported

    @QuinnyPig @awscloud also? i don't want that support engineer to get in trouble. yin + yang

  • TylerSuard TylerSuard (@TylerSuard) reported

    @awscloud I was trying out an external service as a demo. With a few clicks, they set up some EC2 instances for me. I did not like the service, so I canceled it and removed myself from their list. Their service did not shut down the EC2 instances though.

  • samcharrington Sam Charrington (@samcharrington) reported

    @QuinnyPig @awscloud Much thanks for this post. I reviewed Canvas in December too, and like you I thought I'd shut it down properly. In fact it appears I've been racking up some pretty hefty bills, unfortunately much bigger than $300. I'll be taking it up with @awscloud AR and hoping they can help.

  • Anusien Kevin is pro abortion (@Anusien) reported

    @QuinnyPig @digitalocean @awscloud Deleting this data immediately is such a terrible business decision. It guarantees anyone who misses a payment will never ever use DO, and neither will any of their friends.

  • acburdine Austin Burdine (@acburdine) reported

    @elliotblackburn @awscloud unfortunately not, though I can understand why that decision was made. I think it was a combination of the fact that changing the default would be a breaking change, and the fact that the error messages could get confusing if you aren’t aware that flag is enabled.

  • PBeekums Professor Beekums (@PBeekums) reported

    @AWSSupport The service is not down. The issue is the cluster gets into a bad state where AWS' monitoring says it is fine, but it keeps returning a `cluster_block_exception` which docs say is either free storage space or JVM pressure, both of which are fine.

  • MrinalMoitra84 mrinal (@MrinalMoitra84) reported

    Hello @awscloud - Need help. As my account is charged for using AWS service (that I am not using / running) at all. There is no easy way to reach out to customer support. Your 2 factor OTP is broken and I am not receiving OTP on my registered email address. hence blocks. Plz hlp

  • kkiptum Kipkemoi Kiptum (@kkiptum) reported

    @brandoncarroll Looks like the biggest problem is how do you stop @awscloud charging you AFTER you have stopped doing a thing. Most guys end up paying ~10 dollars a month for ever.

  • root_nour NOUR.dmg👨🏻‍💻 (@root_nour) reported

    @AWSSupport I opened a case already, but the responses are too slow and I have a bunch of work that I have to do before Thursday. I’m really disappointed with this.

  • QuinnyPig Corey Quinn (@QuinnyPig) reported

    @UnreliableGay @awscloud "It spins up a Managed NAT Gateway to work, doesn't self-terminate, and costs more than the thing it's configured to shut down."

  • thedawgyg dawgyg - WoH (@thedawgyg) reported

    @HMASupport Your support is worthless and responded to my ticket without evening reading it. I explicitly told them what the problem is (you Amazon S3 servers), and they proceed to tell me to reinstall OpenVPN...

  • Damidgede Outdoor Trader (@Damidgede) reported

    @AWSSupport And just like clockwork I still can’t do anything and get the same email response to login to account to get help. Yet the account kicks me back to login when I try to perform any action and then to 400 error when I try to login again. I am finding the aws support very lacking.

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