Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 2
Uniontown, PA 1
Birmingham, England 1
New York City, NY 1
Cali, Departamento del Valle del Cauca 1
Sandillon, Centre-Val de Loire 1
Charlotte, NC 1
Bengaluru, KA 1
Charlottesville, VA 1
Düsseldorf, NRW 1
New Orleans, LA 1
Pensacola, FL 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • kartikjain0101 Kartik Jain (@kartikjain0101) reported

    @AWSSupport 2 days ago i got that mail since then I didn't get any reponse yet. could please help me me. this is seriously for us we can't even get backup. and our whole system is down.

  • kartikjain0101 Kartik Jain (@kartikjain0101) reported

    @JeffBezos @awscloud @AWSstartups aws support team. It's been a week since our account is suspended due to verification issue. We're already verified by your activate team through nvidia inception now your team said we can't activate it we've unused 90k credits on it.

  • rcastag Russell C (@rcastag) reported

    @awscloud So I realize that basic plans don't get any support, but what the hell do you do if your DNS mysteriously stopped resolving on #route53 three weeks ago and doesn't seem to fix itself?

  • zachjonesnoel Jones Zachariah Noel 🥑 (@zachjonesnoel) reported

    @AWSSupport Thanks for the blog post, had a quick look and it's a JS based project. 🙈 If I noticed it right, it's using Node16 I'm trying to remove appDir and will try a build soon tomorrow 🤞 GitHub issue is around TS with GraphQL and pub-sub category, unfortunately that doesn't help 🥲

  • altamashhkhann Aℓтαмαѕн Kнαи (@altamashhkhann) reported

    Dear AWS TEAM please help me , its seem my account is compromised and someone else is using it bcoz im getting budget alert which i setup. tried reset & login nut didnt work @awscloud @AWSCloudIndia @AWSstartups #aws

  • ZHryndej Zachary Hryndej (@ZHryndej) reported

    @AmazonHelp can you help me understand why a seller is requesting I lie to customs to make a return, and more importantly why Amazon customer service doesn’t seem to have an issue with this? @amazon @awscloud

  • ma Mike Andrews (@ma) reported

    @QuinnyPig @awscloud It’s never going to be a 180 and a crash. Growth will slow (organic or just law of big numbers) and if anything we’ll see it for 20…15…10… then hover there. There’s too much future commitments and book value for a “crash” of any kind. Even “repatriation” from cloud takes time.

  • Ikumar7 Amit (@Ikumar7) reported

    If @awscloud can't handle issue then they should just say to their customer to sleep. It's been 24 hours still AWS team is not able to fix the issue of many clients.

  • artursignell Artur Signell (@artursignell) reported

    You cannot load a file through @awscloud Lambda if the file contains "don’t". It works fine when you change it to "don't" The error you get is "Internal Server Error" Figuring this out is software development in a nutshell

  • Saitama25332622 Saitama (@Saitama25332622) reported

    @fusionistio @awscloud I have not registered because the web need 1 usdt worth on eth in my wallet. My wallet already has. So how can you help me to solve this problem. Thank you

  • nimit51parekh Nimit Parekh (@nimit51parekh) reported

    Having AWS console using more than 8 servers and majors are production servers but accidentally MFA broken. I did a lot of ways to contact to aws support team and filled mfa support form, but not a single call was received. Troubleshoot call not received. @awscloud @AWSSupport

  • sultanofcardio Kenroy Gobourne (@sultanofcardio) reported

    I sign in to the AWS console to do something and don't use it for a few hours. When I get back I'm still signed in. Now that I'm using it again, I look away for a few minutes and I'm signed out. @awscloud Make it stop

  • vincedemello Vince De Mello 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@vincedemello) reported

    @AWSSupport I already have a support ticket thread on this, however they are very slow to resolve this. Today, AWS tried to charge us £31,795.55 for the month of January when normally we would pay £80. This is absolutely outrageous considering this is your fault and we have proof.

  • artursignell Artur Signell (@artursignell) reported

    @awscloud ... of course it turned out to be a utf encoding problem in the end

  • ImaniSabri 𝕾𝖙𝖊𝖛𝖊𝖓🤚 (@ImaniSabri) reported

    @SiaraSingleton @AWSSupport Why don't you seek #John_tech50 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under #AWSSassist, good at this and trustworthy

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