Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:


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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cali, Departamento del Valle del Cauca 1
Quito, Provincia de Pichincha 1
Vadodara, GJ 1
Guadalupe, NLE 1
Odense, Region Syddanmark 1
Medellín, Departamento de Antioquia 1
Vienna, Wien 1
Duitama, Departamento de Boyacá 1
Galende, Castilla y León 1
Kansas City, MO 1
Bogotá, Distrito Capital de Bogotá 1
Criciúma, SC 1
Décines-Charpieu, Auvergne-Rhône-Alpes 1
Kulu, HP 1
Mexico City, CDMX 1
Jiutepec, MOR 1
Spalding, England 1
Sawtry, England 1
Sant Pere de Torelló, Catalunya 1
Newcastle upon Tyne, England 1
Guadalajara, Castilla-La Mancha 1
Epsom, England 1
São Paulo, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • SeditioDigital Seditio Digital (@SeditioDigital) reported

    @AWSSupport Yup, done that basically your AWS Connect services is completely broken and does not allow any lines to be created. After many more hours of wasting my time I've requested the deletion and purging of my AWS account since you don't provide any service that is actually functional

  • dhea_dhae03 Dhe🧡 (@dhea_dhae03) reported

    @AWSSupport hai, i can’t sign in to my account from user root cuz it keeps saying “Authenticaton failed, your authentication information is incorrect. Please try again”

  • Michael60995683 MichaelL (@Michael60995683) reported

    @AWSSupport How can I remove it from my account if I need it to login? I really just want someone to call me or a number I can call to make a payment.

  • 17Thatonenoob ThatOneNoob_17 (@17Thatonenoob) reported

    Can't seem to log into #aws today. Changed password but still getting auth failure error. Anyone else facing the same issue? @AWSSupport

  • Augusto15218910 Augusto Mendonça (@Augusto15218910) reported

    Hello AWS Support @AWSSupport @awscloud, I deleted my account back in 2018 and I wanted to recreate it for my company but I'm stuck on a loop, I cant login because it says "There was an error An AWS account." but when I try to create one it says "this e-mail is already signed on"

  • Augusto15218910 Augusto Mendonça (@Augusto15218910) reported

    @AWSSupport Having this error but when I try to log in it says I must create a new account, but when I try to create a new account it says I already have one. Please help

  • Anandarup5 ₳-₲ 👽 (@Anandarup5) reported

    @awscloud @JeffBezos @Werner Also AWS Support..what is the use of cloud computing when ur basics are terrible Customer centricity seems an alien term to Amazon India.

  • Njaguofficial Edwin (@Njaguofficial) reported

    @AWSSupport I need to share screen to solve an issue with SES configuration sets. I have the developer plan that allows web chat and phone support. While creating the case webchat and phone options were not available, we can't solve the issue via email. What do we do?

  • pushpendrahpx20 Pushpendra Vishwakarma 🌻 (@pushpendrahpx20) reported

    @AWSSupport Just resolved the issue, after contacting the support team. Thanks, @AWSSupport

  • jordanjuel Jordan Juel (@jordanjuel) reported

    @awscloud Having issues with my account. Haven’t used in probably 2 years. Got email that the email on the account was changed. Any help would be appreciated!

  • lavishG10 Lavish Goyal (@lavishG10) reported

    @awscloud I am being billed on AWS for services I have already shut down. Last month I even closed my AWS Account since and still I am getting charged for EC2 services, when I have closed all the EC2 instances and deleted them.

  • Mnh_krpt Manah (@Mnh_krpt) reported

    @Tikonu23 @TuurDemeester Ethereum became a JP Morgan owned, Amazon AWS hosted shitcoin immediately after it's switch to PoS. PoS is broken.

  • TimelineSeru TimelineSeru (@TimelineSeru) reported

    @OdailyChina @antony001001 @awscloud Why is nobody talking about this Uniswap exploit? It's a huge issue that needs to be addressed. Check out my .TL - I retweeted it''

  • MADEINI01071965 MADE IN INDIA (@MADEINI01071965) reported

    @awscloud if you not given me the job ,i'll hack your whole system And server....

  • manishprivet Manish Kumar ⛄️ (@manishprivet) reported

    Gotta say, @awscloud really tried compensating with CDK, but failed nonetheless 🥲 (8th retry right now to deploy a stack, with obvious errors popping up only after deployment)

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