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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 2
Pottstown, PA 1
Iztacalco, CDMX 1
Boca da Mata, AL 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • natedenh
    Nathan Den Herder (@natedenh) reported

    @grok @awscloud @claudeai That makes it too slow, I tried that already

  • Hikari_644
    ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported

    @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

  • harikp2002
    Harikrishna KP (@harikp2002) reported

    @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

  • jcastillo4tx
    Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported

    @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

  • p_valuee
    Prateek Gupta (@p_valuee) reported

    AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

  • HandbrakeHarry
    Haresh Kukkreja (@HandbrakeHarry) reported

    @amazonIN @awscloud Your app seems to be down. Unable to contact Customer Support

  • DonKofiAdM1n
    Don KofiAdM1N 🎖️🎖️🎖️ (@DonKofiAdM1n) reported

    @anonymo6575 @AsakyGRN lol even a Jss2 can go all you just mentioned right now seriously you have no idea. Do you even know anything about Amazon aws javasscript c++ building a valid algorithm or a bank website that you login in with on your phone you think yahoo guys can do this ? lol your Knowledge is limited.

  • JacqueBenson15
    Jacque Cousteau (@JacqueBenson15) reported

    @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

  • Webdesign29B
    Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported

    @AWSSupport No it errors server side it doesn't work.

  • cyber_razz
    Abdulkadir | Cybersecurity (@cyber_razz) reported

    ClarityCheck markets itself as a tool to detect catfishing. To verify identities. To keep you safe from liars online. Here's how it works. You upload someone's photo. ClarityCheck runs it through their reverse image search. Finds their dating profile. Their social media. Wherever that face appears. Seems solid. Except ClarityCheck just leaked 9 million photos sitting in an unsecured Amazon S3 bucket. 450 gigabytes of faces. Stored in folders labeled "faces" and "profiles." The photos came from people uploading images of strangers. Dating app screenshots. Private social accounts. Scanned prints. Photos of children. Most of these people never uploaded anything to ClarityCheck. They just got identified by someone else trying to figure out who they were. Then their face got indexed. Stored. And left wide open. For several months. The URL to access it was embedded in ClarityCheck's own website source code. The company's response: this was "temporary storage" and an "ordinary member of the public" would not have found it. An ordinary member of the public with the URL from their own website. Which is not temporary storage. That's just a server. And it wasn't invisible. You'd need 30 seconds and a basic understanding of how websites work. Now ClarityCheck says the data is "secured." A service built to prevent identity fraud just exposed millions of identities. The tool designed to catch people lying about who they are just showed everyone's actual face to anyone listening. The irony isn't subtle. It's a design flaw pretending to be an accident.

  • phicerhq
    PHICER (@phicerhq) reported

    @awscloud Resolving issues before customers notice is valuable, but proactive agents need clear consent, confidence thresholds, escalation paths, and reversible actions. Observability should explain not only what happened, but why the agent was allowed to act.

  • DataChaz
    Chaz Wargnier ♨️ (@DataChaz) reported

    Let's take @Snowflake as an example. Working there gave me a clear view of the data problems hiding behind most ambitious AI roadmaps. Because Snowflake is natively deployed on AWS and available through the AWS Marketplace, it fits right into a modern stack. If you are building an AI feature, a sensible pattern looks like this: > Isolated customer events land securely in Amazon S3 from day one > Snowflake transforms raw data into a governed, usable layer > Flexible Amazon ECS compute routes only approved context to Amazon Bedrock Getting this pipeline right early means less time fixing data leaks and more time shipping AI features ↓

  • Dhanush_Nehru
    Dhanush N (@Dhanush_Nehru) reported

    Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

  • wpbeginner
    WPBeginner (@wpbeginner) reported

    You built your WordPress site over months (or years). One bad plugin/theme update can wipe it all out overnight. 😱 Plugin conflicts. Malware. A botched migration. A hacked server. The disasters that take down WordPress sites usually happen without warning. And here's the mistake most site owners make: they think their hosting provider's backup is enough. It's NOT. If the server fails, you lose both your site and the backup. We share the complete step-by-step guide for backing up your WordPress site the right way. Here is what you will learn: ✅ Use a Backup Plugin (Best for Most People): @DuplicatorWP is what we use across our sites. Full-site backups, disaster recovery links, and restore without having the plugin pre-installed. Free version available, Pro has scheduled backups. ✅ Use Your Hosting Provider's Backup: SiteGround (where WPBeginner is hosted) includes manual and automated daily backups on all plans. Bluehost partners with CodeGuard and Jetpack for their built-in options. ✅ Manual Backup With cPanel or FTP: Use cPanel's Backup Wizard for a full backup, or connect via FileZilla FTP to download your wp-content, themes, plugins, and wp-config.php files directly. ✅ Send Backups to Cloud Storage: Duplicator and UpdraftPlus both connect natively to Google Drive, Dropbox, OneDrive, and Amazon S3. Never store backups on the same server as your website. If your host fails, both are gone. ✅ Set Up Automatic Scheduled Backups: Configure hourly, daily, weekly, or monthly backups in Duplicator based on how often you publish. eCommerce stores and busy blogs need daily. Slower-moving sites can get away with weekly. Ready to protect years of hard work with a proper WordPress backup system? Read the full ultimate step-by-step guide 👇 (Link is in the thread below)

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2

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