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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rostock, Mecklenburg-Vorpommern 1
Oakville, ON 1
Glendale, AZ 1
Oakland, CA 1
Greater Noida, UP 1
Alamogordo, NM 1
San Francisco, CA 1
Mercersburg, PA 1
Palm Coast, FL 1
West Babylon, NY 1
Massy, Île-de-France 2
Benito Juarez, CDMX 1
Paris 01 Louvre, Île-de-France 1
Neuemühle, Hesse 1
Rouen, Normandy 1
Noida, UP 2
Sydney, NSW 1
North Liberty, IA 1
Laguna Woods, CA 1
Boca Raton, FL 1
Evansville, IN 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • Jadore71411744
    mxh (@Jadore71411744) reported

    @AWSSupport Thank you — please do prioritize this. My account has been down for 24+ hours and I still haven't received the verification email. Case 177691716900502 is still unassigned. Waiting on your DM reply.

  • TeetheBuilder
    TopCeo (@TeetheBuilder) reported

    @KylePause @AWSSupport Are you still having issues with this? I may be of help

  • vinit_taneja
    Vinit Taneja (@vinit_taneja) reported

    @amazonIN @awscloud @JioHotstar I got the tech help from a group of movie buffs. The problem originated because of a glitch at your end. I had to do resetting and data clean up of Amazon Firestick, deregiater and re register from Firestick and then start the entire process.

  • bigpapi12988
    Big-Papi Δ (@bigpapi12988) reported

    @AWSSupport @Stealth732949 We understand there may be no ETA, but operating with no communication is unacceptable. Our business relies on your service, which is currently down. We are open to upgrading our plan if required. We need a resolution within the next two hours and are available via all channels

  • smjoshi17
    Santosh Joshi (@smjoshi17) reported

    @AWSCloudIndia @awscloud I’ve been an AWS customer for over 10 years and have spent thousands of dollars on your services. This is extremely disappointing. Right now, my production server is down. I’ve lost access to my website and I’m unable to log in to WHM/cPanel. 1/3

  • Akintola_steve
    Akintola Steve (@Akintola_steve) reported

    Where statelessness breaks at the infrastructure level, silently. File uploads written to local disk. The file lives on one instance. Others cannot see it. Fix, object storage like Amazon S3. In process caches with no sharing. One instance caches, another does not. Fix, centralized cache. Background jobs tied to instance memory. Jobs disappear on restart. Fix, external queue. WebSocket connections tied to one server. Broadcasts miss other clients. Fix, shared pub or sub.

  • mohdemraan
    Mohammad Imran (@mohdemraan) reported

    @AWSSupport This is not about account suspension. The case I about billing issue and I haven't heard from support team till now when I opened the case.

  • CodieEditor
    CodieEditor (@CodieEditor) reported

    @AWSSupport @AWSSupport Still, there is no fix for this billing. We hold to using our AWS account to avoid further unexpected costs. Please fix Opus 4.7's billing issues in Bedrock. I think all AWS users might be facing this issue at some point.

  • dhananjaym182
    Dhananjay Maurya (@dhananjaym182) reported

    @AWSSupport I have sent Aws case in private message please have look and fix the issue

  • crypt__Engineer
    CryptoCloudEngineer (@crypt__Engineer) reported

    Amazon Web Services (AWS) just mass-deleted a billion-dollar problem. Amazon S3 Files launched yesterday. Your S3 buckets now act as fully-featured file systems. No data copying. No syncing pipelines. No EFS + S3 juggling act. Why this is HUGE for AI builders:

  • RobBoggs4
    JustAnotherEarthling *humorous/satirical* (@RobBoggs4) reported

    @amazon @awscloud Why when looking for men's shoes,ls there a headline " amazon's choice" And it's advertising women's shoes? Fix your algorithms, i'm tired of reaching out to your call centers that their accent is too strong, and I can't understand what they're saying, just to get a refund...

  • HenriqueLi88059
    Henrique Lima (@HenriqueLi88059) reported

    @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

  • EduardoRod1972
    Eduardo Rodrigues (@EduardoRod1972) reported

    @Suporte_Vanlink @AWSSupport @AWSSupport we have to pay a lot of people today, and we can’t use our systems, I believe the restatement needs to be immediately after de payment, this problem impacts in many areas of our company, including external users, many parents can’t see the school transportation in app

  • soulandsilicon
    Soul & Silicon AI (@soulandsilicon) reported

    @AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

  • stimcrol
    неможливо розбачити (@stimcrol) reported

    @awscloud You had 13-hour outage because of AI push. You'd better resign sooner

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