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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clearwater, FL 1
Monterrey, NLE 1
Rostock, Mecklenburg-Vorpommern 1
Oakville, ON 1
Glendale, AZ 1
Oakland, CA 1
Greater Noida, UP 1
Alamogordo, NM 1
San Francisco, CA 1
Mercersburg, PA 1
Palm Coast, FL 1
West Babylon, NY 1
Massy, Île-de-France 2
Benito Juarez, CDMX 1
Paris 01 Louvre, Île-de-France 1
Neuemühle, Hesse 1
Rouen, Normandy 1
Noida, UP 2
Sydney, NSW 1
North Liberty, IA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • ng_thanh8
    Thanh Nguyen (@ng_thanh8) reported

    @AWSSupport I really like Kiro, but let’s be honest — this is getting frustrating. It’s not the first time bugs and issues have shown up, and a lot of people have already reported them in Discord… only to be ignored or get no response. Being a fan doesn’t mean staying silent when support feels unresponsive. Hope the team starts paying more attention, because the community deserves better

  • ZackD0x
    ZacD (@ZackD0x) reported

    @awscloud feels like banks finally saw the glitch and decided to hit ctrl+alt+del on themselves

  • rafaelever
    Rafael Nascimento (@rafaelever) reported

    @AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.

  • Jadore71411744
    mxh (@Jadore71411744) reported

    @AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏

  • Paulolethal
    Paulo (@Paulolethal) reported

    @AWSSupport This doesn't solve my problem; if they're not going to include Claude Opus 4.7 in Kiro, then I'll switch to another tool.

  • tsonubin
    tsonubin (@tsonubin) reported

    Anybody experiencing login issue with AWS CLI? @awscloud @awssupport

  • Thors_Bear
    ᛒᛁᚱᛋᛁᚱᚴᛁᛦ ⨁ (@Thors_Bear) reported

    @amazon @Meta @awscloud Why are your drivers constantly stealing and killing animals? It’s a shame that having packages delivered to your house is now a safety issue.

  • soulandsilicon
    Soul & Silicon AI (@soulandsilicon) reported

    @AWSSupport you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

  • yiyine8
    いいね！ (@yiyine8) reported

    @AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?

  • Exchange_Invest
    Exchange Invest (@Exchange_Invest) reported

    Worrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.

  • Seedling001
    Seedling (@Seedling001) reported

    @amazon @Meta @awscloud Due to bad ai and offshore "customer service" it's taken me AN HOUR to try and get help with a simple issue. They couldn't help. Take "customer obsessed" off the bio and replace with " we don't give a **** about our customers." Absolutely getting worse every day.

  • pactcg
    Pacific Card Exchange (@pactcg) reported

    @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

  • NicsTwitz
    nick (@NicsTwitz) reported

    @amazon @AnthropicAI @awscloud 100 billion dollar compute commitment is wild. the AI arms race isnt slowing down its accelerating

  • RaviYadav514011
    Ravi Yadav (@RaviYadav514011) reported

    I returned a product from Amazon online shopping app and the product was not working so I returned it but My refund is not released yetsince 2 months worst app @amazon @amazonIN @awscloud

  • maynor_8795
    Maynor Henríquez (@maynor_8795) reported

    @AWSSupport Your Trust & Safety team blocked my account. I already secured it, but my production infrastructure has been DOWN for 48+ hours. Your chat support literally disconnected on me when I asked for a Duty Manager. Case: 177754503800193. Unacceptable, I need an urgent help

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