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Amazon Web Services

Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pottstown, PA 1
Iztacalco, CDMX 1
Boca da Mata, AL 1
Township of Evan, KS 1
New York City, NY 1
Ciudad Jardín, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • jaiminvaghani
    Jaimin Vaghani (@jaiminvaghani) reported

    @AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.

  • OmrX304
    X anonyn (@OmrX304) reported

    @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks

  • thetradingguy_
    The Trading Guy (@thetradingguy_) reported

    @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @Deeen_Codes @awscloud @devpost the real unlock here isn't just solving the hackathon prompt but figuring out what problems to automate first

  • yuli_tsvetkov
    Yuliyan Tsvetkov (@yuli_tsvetkov) reported

    @per_arneng @awscloud That's the control plane handshake, not Terraform being slow. Don't put cluster create on the incident path. Keep a warm spare per env.

  • rea1ReinaCruz
    Reina Cruz 🥼🧤🇨🇺 (@rea1ReinaCruz) reported

    @Cloudflare @awscloud Fix human verification

  • Webdesign29B
    Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported

    @AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.

  • orvi_onethread
    Robat Das Orvi (@orvi_onethread) reported

    Does @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.

  • Webdesign29B
    Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported

    @AWSSupport No it errors server side it doesn't work.

  • ProgrammerDude
    Arian van Putten (@ProgrammerDude) reported

    @QuinnyPig @awscloud Are they gonna fix not being able to have to accounts logged in in two different tabs?

  • OmrX304
    X anonyn (@OmrX304) reported

    @AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!

  • bofkentucky
    John Darin Holloway (@bofkentucky) reported

    @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

  • CatalinC_Uk
    Catalin C (@CatalinC_Uk) reported

    @awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.

  • bbkhbb
    Babak (@bbkhbb) reported

    @ajassy @AWSSupport what happened to customer obsession? I would like to invite you to review the interactions on AWS support case #178605390000779. There's no better way to put this, it's a sad joke. Reps don't appear to be incentivized to solve the problem nor to do the reading

  • xmubsx
    mubs (@xmubsx) reported

    @AWSSupport MFA team is in-house team or outsourced. This is not acceptable. It has been 3 months. In June '26 this issue started. If the MFA device or app is out of sync. How is it my problem. This is aws issue. How can you guys ignore a genuine issue like this. All articles are useless.

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