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Amazon Web Services Outage Map

The map below depicts the most recent cities worldwide where Amazon Web Services users have reported problems and outages. If you are having an issue with Amazon Web Services, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Web Services users affected:

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 2
Pottstown, PA 1
Iztacalco, CDMX 1
Boca da Mata, AL 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • abskwdkr
    absk (@abskwdkr) reported

    My ec2 ssh logs in too slow and lags @AWSSupport

  • gopal_goti
    Gopal Goti (@gopal_goti) reported

    @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

  • hagop17
    Hagop Chemedikian (@hagop17) reported

    @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

  • Southclaws
    barney (@Southclaws) reported

    @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

  • truehannan
    Hannan (@truehannan) reported

    @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

  • ProgrammerDude
    Arian van Putten (@ProgrammerDude) reported

    @QuinnyPig @awscloud Are they gonna fix that IAM identity center stored passkeys on a domain that is shared between aws orgs and accounts so I keep locking myself out of orgs when updating one?

  • reze_xqc
    Siya (@reze_xqc) reported

    @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

  • randomfrequency
    @Randomfrequency@mastodon.social (@randomfrequency) reported

    @QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX

  • hsnice16
    Himanshu Singh (@hsnice16) reported

    Been using LLMs a lot to write code recently. Sometimes I learn a few new things, and sometimes it just confuses itself and me, maybe because there is no one right way to do things. Recently, while working on a pricing page for a new product we've been developing, a senior team member suggested that it would be better to extract it into a separate codebase and deploy the frontend separately. He would then route it through CloudFront under the same origin to avoid cross-origin issues when transferring credentials. I learned that using `*` for `Access-Control-Allow-Origin` doesn't work for credentialed CORS requests. But before all of this worked, I had extracted the pricing frontend into the same codebase, just in a new folder with the required files, and was trying to deploy it on the same infrastructure the rest of the application was using on @awscloud. It wasn't working because there were some issues between the build output and the CDK synthesis/deployment stages. Eventually, I extracted the code into a completely new repository and deployed it on @vercel.

  • 140ismymax
    mark seery (@140ismymax) reported

    Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

  • 777PrinceFreaky
    ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported

    Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

  • SiddarthaDevops
    Siddartha DevOps (@SiddarthaDevops) reported

    @AWSSupport link is not working

  • payal_codes
    Payal (@payal_codes) reported

    Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

  • harikp2002
    Harikrishna KP (@harikp2002) reported

    @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

  • GreatSage_0x
    Mr Sage (@GreatSage_0x) reported

    Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis — I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

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