Amazon Web Services status: access issues and outage reports
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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (40%)
- Errors (36%)
- Sign in (24%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 3 days ago |
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Website Down | 3 days ago |
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Website Down | 4 days ago |
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Website Down | 10 days ago |
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Website Down | 13 days ago |
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Website Down | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Agrahari (@agrahariankur21) reported@AWSSupport Yes it's really really frustrating as my 15+ clients website applications and all the mobile apps are not working since 12 hours and 500+ employees salaries were not disbursed due to this issue, but no instant help from your service team. Case Id sent privately.
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport My website is down from last 3 hrs tried everything but your support team is not responding. Please help
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Rafael Nascimento (@rafaelever) reported@AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.
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Mf91 (@Mf9166921324) reported@awscloud @thomsonreuters Is there any outage on kinesis services around 15.10 UTC in eu central 1?
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Abhijit Tripathy (@AbhijitTripat13) reported@AWSSupport @AWSSupport , when will they become agailable ? Its close to 14 hours now. 7 days and 14 hours ? This is what it takes to address an issue ?
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XALE (@InvincibleXALE) reported@AWSSupport Hi again, Its been over 2 days now, and over 30+ customers are affected of ours and its been critical And our account is still the same Feeling kind of hopeless on this.. I need this issue resolved ASAP, PLEASE Before the week starts or this issue can force us to lose clients
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Anoop Nair (@NairAnoopMG) reported@AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951
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criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported@Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too
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mxh (@Jadore71411744) reported@AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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Gajanan (@Gajanan_Shetkar) reported@AWSSupport Hope AWS continues supporting Indian startups during difficult situations like this. After 5 years of building on AWS, we’re still waiting for resolution while our production platform remains down. Requesting urgent assistance.
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Sergey Medved (@CyberSecBoss) reportedA story of applying for Startup credits. @Azure - great customer service, hassle-free. @awscloud - back and forth straight out rejections, "at our discretion" from the support, to finally learn that the issue is in spelling out address street name "North" instead of "N".
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Tejas Korde (@imTkorde) reported@AWSSupport hello AWS despite asking for multiple times to connect with the customer care executive I'm just getting we are working on it and I have to solve the issue today only please connect with the team it's highest priority task !
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The If Else (@TheIfElse) reportedPM Modi says Indians shouldn’t buy gold because dollars go out of India. Fair point but what about billions flowing out through Apple iPhones, Tesla imports, Google & Meta ads, Amazon AWS, Microsoft software, Netflix subscriptions, NVIDIA chips, Uber commissions, Samsung electronics & crude oil imports? Middle-class gold buyers aren’t the only reason for forex pressure. India’s dependency on foreign tech, cloud, chips, ads & energy is the bigger structural issue. Instead of blaming citizens, where is the large-scale policy push for Indian alternatives in tech, semiconductors, cloud, EV batteries & digital platforms?
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PhilD (@PhilD4064929573) reported@RealAllinCrypto @coinbase @awscloud Coinbase shld wake up & partner with $ICP & they wldnt be down right now costing them millions.
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Maynor Henríquez (@maynor_8795) reported@AWSSupport Your Trust & Safety team blocked my account. I already secured it, but my production infrastructure has been DOWN for 48+ hours. Your chat support literally disconnected on me when I asked for a Duty Manager. Case: 177754503800193. Unacceptable, I need an urgent help
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GRAFFA_OH! (@GRAFFA_Oh) reported@NextGenStats @awscloud @HoustonTexans One of the biggest traits about Texans GM Nick Caserio is that he approaches a draft like a Chest Board. Articulating every move. Down the the last. Check-Mate.
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Alex Joshua (@JoshuaAlex91434) reported@awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.
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Mapharaphara🇷🇺🇷🇺 SR Tumel⭕ Elemch⭕s Makhudu (@ElemchosMaphara) reported@awscloud Is the rear seat killing issue fixed or Americans are liars?
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Syed (@HamzaShah47) reportedhas anyone facing issues in amazon ec2 services in middle east? @amazon @awscloud
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The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported@AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport @awscloud Spoke with a rep who escalated to internal team. He committed to update in 4 hrs, said maybe slightly longer. It's been 7 hrs, no response. My production service is still down. How seriously does your team treat live outages affecting real users?
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Ibraheem Tuffaha 🥛 (@IbraheemTuffaha) reportedwhen you try to buy Savings Plans yourself 🫠 @awscloud gives you Savings Plans and Reserved Instances Different types, different terms, different quantities They even give you recommendations Those recommendations go stale in days Usage shifts, workloads change, and suddenly you're either underutilized or short Under-buy and you miss the savings Over-buy and you're locked into years of commitment you don't need We've watched companies spend months on this and still get it wrong @MilkStrawAI does it automatically Scans the AWS account, figures out exactly how much commitment is needed, and buys it gradually over a week If usage shifts up or down, the system adjusts on its own Zero intervention from the client They just see the bill drop at the end of the month
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Soul & Silicon AI (@soulandsilicon) reported@AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.
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Aikido Security (@AikidoSecurity) reported@kirodotdev is rewriting how software gets built. We're making sure it's secure. Aikido is the first security partner globally that @awscloud going to market with for Kiro. 🚀 AI agents now generate most of your code. Catching security issues in review doesn't scale. So we put Aikido where the agents are. Every change gets scanned automatically.
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Nigel (@Witherndale99) reported from Oakville, Ontario@awscloud Human interface really sucks right now. Its difficult to use, error prone, lacks 99% of the users knowledge and context. So, a non invasive, adaptive interface, capturing input without contact, and also the ability to access my knowledge, experience, thoughts, and emotions
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Tejas Korde (@imTkorde) reported@AWSSupport I'm not able to sign in and without signing in I can't even reach out to customer care please connect me with them
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Rahul Khatri (@Rahulk644) reported@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Rahul Patel (@U_N_R_3_A_L) reported@AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.
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Fabrizio Toknup (@Fabrizio_Toknup) reported@chainlink @amazon @awscloud Having data on AWS is a step forward, but distribution doesn't solve the core issue of how trust is audited when nodes fail. What's your biggest concern with oracle reliability?