Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (67%)
- Sign in (17%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad Jardín
|
Website Down | 17 days ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
 Point Pleasant Beach
|
Website Down | 2 months ago |
|
Little Rock
|
Errors | 2 months ago |
|
Atlanta
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Sudeep (@sudee1285) reportedI need assistance to access existing APN account...it's getting error.. please help me. @awscloud
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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Mario Giampieri (@mario_giampieri) reported@AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.
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hellosowmya (@hellosowmya) reported@AWSSupport If my account is blocked for some reason then why I am allowed to login and purchased the reserved instance.please help on this. #aws #Awssupport #Ec2 @awscloud
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hansi flick enjoyer (@sambarvadaii) reported@santhoshv @AWSSupport @awscloud I had an s3 bucket with some data in worth 2-3 mb at max. At first I thought someone hacked into my account. I raised a billing inquiry, after which I realised that this was an ongoing issue.
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Palestinian (@KhyzarKapoor) reported@AWSSupport Case 178428057900284 $100B billing error - went from $0.05 in S3 usage june 30th to billions overnight on July 1st Basic support plan but this is clearly system malfunction Need immediate help #AWSSupport #BillingEmergency
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Anjishnu Ganguly (@Anjishnu46) reported@AWSSupport @awscloud, please don't reply again just to say this was shared internally. Assign someone who can actually look at the account, explain what's blocking it, and fix it.
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That Other Hecate (@HecateKeys) reported@OwenGregorian 1) Forgets how DNS works. AWS goes down for days. 2) Forgets how arithmetic & metering works. Trillion-dollar bills for scant usage. @awscloud Regretting all those mass layoffs of your veteran engineers yet?
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Okko Ojala @okko@mastodon.social (@okko) reported@edwarddonner @awscloud @AWSSupport Combine a bug like that and spending caps, and the services would have been taken down and caused major losses of services worldwide.
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Daniël (@dvtoever) reported@marcelocantos @awscloud Totally agree. I my took hours for the stress to leave my body. I tought i was hacked and my services were abused. They didnt bother to take down the billing page temporarily with a warning or sent a follow up mail pointing out this bug.I am going to close down my account as well
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SYED REHAN RIZVI (@SYEDREHANRIZV15) reported@awscloud @Experian That’s a significant transformation, cutting down that much time and effort. Smart use of tech to keep projects on track.
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GiveHateAChance (@HelpingHate) reported@awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.
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Nicholas Griffin (@ngriffin_uk) reported@deedeeafton @awscloud you should have enhanced your calm and raised a support issue instead.
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Abdul Rauf (@armujahid) reported@miserer3_mei @AWSSupport It's a known issue that they are already checking
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Aaron Spiel 📣 (@SpielAaron) reported@AWSSupport It's not estimated. To quote the horrific emails you're sending people: "The month actual cost associated with this...". And yes, maybe it's easier to laugh and realise it's an error when you're potentially being billed $1,000,000,000. But when it's $80K, it feels scarily real.
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(au)stin (@stin_reece) reported@awscloud $50,000,000,000 says this was a vibe code error
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DeeDee Armstrong (@deedeeafton) reported@t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?
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DeeDee Armstrong (@deedeeafton) reported@Gozieuk @awscloud You felt they were transparent? I got the anomaly detection email from AWS last night. Dashboard had an outrageous $$ number. Spun up devs to find out problem. And- then AWS posted a joke here on X, and still no email as a follow up to their first one. Doesn’t seem transparent
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Ben Newton ベン (@BenENewton) reported@awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.
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Open_ERV (@open_erv) reportedUnfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).
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None (@BourDeniz) reported@AWSSupport This is a production outage affecting a public API, website, and access to our primary research data store. The account contains irreplaceable research data! We need immediate account reinstatement or temporary read access PLEASE ! 178341882100620
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chetan soni (@chetansoni_it) reported@AWSSupport Same type of issue, occurred in my account as well
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AntDracula (@ant_dracula) reported@kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.
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Arash Sadrieh (@ArashSadrieh) reported@AWSSupport Hi @mattsgarman our whole service is down for almost 3 hours, would appreciate some help here ,eta on fix would be great
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Wordy (@AnotherRadProd) reported@AWSSupport OMG... I was gonna have a heart attack! I haven't looked at this project for years and I can't even remember how to login!
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deibeat (@deibeat_13) reported@AWSSupport I did the same exactly, and really panicked when I saw that, thought someone got access or something. Tried to contact billing support, removed s3 bucket, turned off a personal website using it, asked Claude for guidance until I finally found it was a global issue…
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Edward Donner (@edwarddonner) reported@okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.
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D (@D8118199174282) reported@AWSSupport Will the affected accounts be compensated for this issue?
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Ing. Mario Varón M.Sc (@ma_varon_col) reported@AWSSupport BTW, a follow up email to everyone alerting of your ****** bug would be awesome. That's the least you can do ... Had to take down everything I have in production right now and I'm not certain enough of your competence to resume it once again...
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Negi (@negihere) reported@sorower01 @awscloud Some glitch may be