Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (40%)
• Errors (35%)
• Sign in (25%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Clearwater	Website Down	1 day ago
Monterrey	Website Down	7 days ago
Rostock	Website Down	10 days ago
Glendale	Website Down	21 days ago
Oakland	Sign in	23 days ago
Greater Noida	Errors	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CodieEditor (@CodieEditor) reported 2 minutes ago

  @AWSSupport @AWSSupport Still, there is no fix for this billing. We hold to using our AWS account to avoid further unexpected costs. Please fix Opus 4.7's billing issues in Bedrock. I think all AWS users might be facing this issue at some point.

• 
  aem (@aemukit) reported 4 minutes ago

  I guess @awscloud is down and that's why everything is down.

• 
  Rahul Patel (@U_N_R_3_A_L) reported 4 minutes ago

  @AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.

• 
  CodieEditor (@CodieEditor) reported 5 minutes ago

  @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.

• 
  Steve (@somatg3) reported 6 minutes ago

  @danorlovsky7 @awscloud @NextGenStats Easy. Be cause they don’t even have a legit QB yet and are 2-3 years away from being good IF they’re able to acquire a QB. They need EVERYTHING. Spending #3 for a RB on a bad team isn’t a winning draft strategy. Trade down or take the best edge rusher remaining.

• 
  Exchange Invest (@Exchange_Invest) reported 6 minutes ago

  Worrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.

• 
  Vijay Swami (@vjswami) reported 8 minutes ago

  In an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.

• 
  Hailo Berto, yê Elî (@hailo_berto_9) reported 8 minutes ago

  @AWSSupport I did add a new credit card, but I cannot do payment! this is the issue!! this is not very helpful!

• 
  Mark Kappel (@DTLB58) reported 10 minutes ago

  @danorlovsky7 @NextGenStats @awscloud RB Depth chart: Tyler Allgier, James Conner, Trey Benson and Bam Knight. And you want them to draft Love? ?!?! What a terrible resource of player personnel! Is Love probably better than all of them? Sure. But then why the heck did you structure your offseason like this?!?!

• 
  CodieEditor (@CodieEditor) reported 14 minutes ago

  @AWSSupport Already sent, please take a look. This problem is with only the use of Claude Opus 4.7 via Bedrock; billing of other services are working totally fine.

• 
  CryptoMinute ⏳ (@CryptoMinuteAI) reported 24 minutes ago

  May 08 Recap - Tether Freezes Over $500M in USDT across Multiple Addresses - Amazon AWS Outage Impacts Coinbase Trading - Binance Faces US Treasury Compliance Demand After Iran Reports - Coinbase Reports Q1 2026 Loss, Revenue Miss, and Market Share

• 
  Marci (@Nma_ci) reported 25 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221

• 
  Vinit Taneja (@vinit_taneja) reported 27 minutes ago

  @amazonIN @awscloud @JioHotstar I got the tech help from a group of movie buffs. The problem originated because of a glitch at your end. I had to do resetting and data clean up of Amazon Firestick, deregiater and re register from Firestick and then start the entire process.

• 
  Thanh Nguyen (@ng_thanh8) reported 30 minutes ago

  @AWSSupport I really like Kiro, but let’s be honest — this is getting frustrating. It’s not the first time bugs and issues have shown up, and a lot of people have already reported them in Discord… only to be ignored or get no response. Being a fan doesn’t mean staying silent when support feels unresponsive. Hope the team starts paying more attention, because the community deserves better

• 
  Pacific Card Exchange (@pactcg) reported 31 minutes ago

  @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

• 
  HRH Prince Sven Olaf of CyberBunker - CB3ROB (@cb3_rob46858) reported 34 minutes ago

  @awscloud then you end up with a leaking radiator, oil leaks and half the lights broken because noone ever can be ****** to change them on those horrid contraptions.

• 
  cryptomofo (@_cryptomofo) reported 34 minutes ago

  @WatcherGuru Wouldn’t happen on $ICP.. No @awscloud NO PROBLEMS.. #CLOUD

• 
  Trbimixs (@TrbimixsQ) reported 34 minutes ago

  @AWSSupport i've finished, plz fix it soon

• 
  Baris (@bearish92) reported 37 minutes ago

  @bindureddy @awscloud when bedrock support? You are too slow

• 
  Manik Sharma (@manikgem37) reported 39 minutes ago

  @AWS @awscloud @amazonIN Hi, I am not able to use Marketplace models on Amazon bedrock even after having Activate Founders credit and payment methods added. Getting the 'Invalid_payment_instrument' error. Raised case too. Here is the latest one id 177678551600643. Please help!

• 
  mxh (@Jadore71411744) reported 41 minutes ago

  @AWSSupport Thank you — please do prioritize this. My account has been down for 24+ hours and I still haven't received the verification email. Case 177691716900502 is still unassigned. Waiting on your DM reply.

• 
  Ankur Agrahari (@agrahariankur21) reported 41 minutes ago

  @AWSSupport Yes it's really really frustrating as my 15+ clients website applications and all the mobile apps are not working since 12 hours and 500+ employees salaries were not disbursed due to this issue, but no instant help from your service team. Case Id sent privately.

• 
  TLM13 (@accuratetlm13) reported 41 minutes ago

  @aryanandutkarsh @FisherPrice @awscloud I could get down with this!

• 
  StatusGator (@statusgator) reported 41 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  InnoCommerce (@InnoCommerce) reported 49 minutes ago

  @AWSSupport It's been almost 2 weeks and nobody is helping me while i have some serious problems with my AWS account. That's unbelievable

• 
  Wat (@WatTuiteg) reported 49 minutes ago

  @awscloud So dont buy Hyundai because you wont own the car, will have AI and and you wont be able to fix or tinker with it, only authorized dealers that will charge you thousands to update a firmware. NAH

• 
  Marci (@Nma_ci) reported 50 minutes ago

  @AWSSupport @AWSSupport @awscloud We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177910350200072

• 
  Rehan Ahmed (@rehanahmediam) reported 52 minutes ago

  @awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat

• 
  Ibraheem Tuffaha 🥛 (@IbraheemTuffaha) reported 55 minutes ago

  when you try to buy Savings Plans yourself 🫠 @awscloud gives you Savings Plans and Reserved Instances Different types, different terms, different quantities They even give you recommendations Those recommendations go stale in days Usage shifts, workloads change, and suddenly you're either underutilized or short Under-buy and you miss the savings Over-buy and you're locked into years of commitment you don't need We've watched companies spend months on this and still get it wrong @MilkStrawAI does it automatically Scans the AWS account, figures out exactly how much commitment is needed, and buys it gradually over a week If usage shifts up or down, the system adjusts on its own Zero intervention from the client They just see the bill drop at the end of the month

• 
  Elizabeth bates (@Elizabeth_75559) reported 55 minutes ago

  @awscloud Wait till alien invade and fix things