Amazon Web Services status: access issues and outage reports

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0
May 10, 8:40 PM EDT	0	0
May 10, 9:00 PM EDT	0	0
May 10, 9:20 PM EDT	0	0
May 10, 9:40 PM EDT	0	0
May 10, 10:00 PM EDT	0	0
May 10, 10:20 PM EDT	0	0
May 10, 10:40 PM EDT	0	0
May 10, 11:00 PM EDT	0	0
May 10, 11:20 PM EDT	0	0
May 10, 11:40 PM EDT	0	0
May 11, 12:00 AM EDT	0	0
May 11, 12:20 AM EDT	0	0
May 11, 12:40 AM EDT	0	0
May 11, 1:00 AM EDT	0	0
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0
May 11, 9:40 AM EDT	0	0
May 11, 10:00 AM EDT	0	0
May 11, 10:20 AM EDT	0	0
May 11, 10:40 AM EDT	0	0
May 11, 11:00 AM EDT	0	0
May 11, 11:20 AM EDT	0	0
May 11, 11:40 AM EDT	0	0
May 11, 12:00 PM EDT	0	0
May 11, 12:20 PM EDT	0	0
May 11, 12:40 PM EDT	0	0
May 11, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

Errors (36%)
Website Down (36%)
Sign in (28%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Glendale	Website Down	10 days ago
Oakland	Sign in	12 days ago
Greater Noida	Errors	12 days ago
Alamogordo	Website Down	17 days ago
San Francisco	Website Down	19 days ago
Mercersburg	Sign in	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

Jordan Golson (@jlgolson) reported 7 minutes ago
@AWSSupport Okay — kind of nuts that there's no way to log in or reset a password or anything and that the MFA appeared out of nowhere... also that you can have the same login for AWS Builder AND AWS Console and there's no great explanation for why they're different.
Homan (@_homester) reported 8 minutes ago
@AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.
Fabrizio Toknup (@Fabrizio_Toknup) reported 10 minutes ago
@chainlink @amazon @awscloud Having data on AWS is a step forward, but distribution doesn't solve the core issue of how trust is audited when nodes fail. What's your biggest concern with oracle reliability?
XALE (@InvincibleXALE) reported 12 minutes ago
@AWSSupport Hi again, Its been over 2 days now, and over 30+ customers are affected of ours and its been critical And our account is still the same Feeling kind of hopeless on this.. I need this issue resolved ASAP, PLEASE Before the week starts or this issue can force us to lose clients
Rahul Khatri (@Rahulk644) reported 12 minutes ago
@AWSSupport. Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
Rehan Ahmed (@rehanahmediam) reported 13 minutes ago
@awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat
CodieEditor (@CodieEditor) reported 14 minutes ago
@AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.
InnoCommerce (@InnoCommerce) reported 14 minutes ago
@AWSSupport It's been almost 2 weeks and nobody is helping me while i have some serious problems with my AWS account. That's unbelievable
Aman (@itsreal_aman) reported 16 minutes ago
@AWSSupport My AWS Account got hacked, someone has changed my root email address I have MFA and my root email them also someone has updated the email now I am unable to login my account
monkey ∞ icp (@monkey898898) reported 16 minutes ago
@RealAllinCrypto @coinbase @awscloud And $AWS has just brought down Coinbase for hours now (its still down indefinitely)! 😱
YounesIO (@YounesAka) reported 16 minutes ago
@XiaomiMiMo @awscloud @AMD I cannot login to my account anymore using Safari !! your signin page doesn't work on Xiaomi platform using Safari
Rahul Khatri (@Rahulk644) reported 20 minutes ago
@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
The Night King (@nightkingog) reported 22 minutes ago
I am witnessing @awscloud is doubling down
Hershal Dinkar Rao (@Hershal0_0) reported 23 minutes ago
@awscloud @PGATOUR still won't help me fix my slice though
criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported 25 minutes ago
@Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too
ramar (@ramarxyz) reported 31 minutes ago
@AWSSupport Case ID 177557061000414, production down, account on verification hold, 24h+ no response, please escalate
Henrique Lima (@HenriqueLi88059) reported 31 minutes ago
@AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened
Smarty (@RathoreSmarty) reported 32 minutes ago
@AmazonHelp @amazonIN @awscloud It is unacceptable refund was already initiated w/o any investigation Now after investigation,its denied citing policy violations. If issue, why was the refund approved in the 1st place? Reversing it later is unfair. I request immediate refund.
Arshad Ansari (@arshad_ans5268) reported 34 minutes ago
@AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.
Shatakshi (@true_amateur) reported 39 minutes ago
If we can point out mistakes we should call out the good work too. I forgot to appreciate the help from @awscloud .Because I tweeted here & raised an issue the service charges were waived off. Sampath if you see this Thank you for the help 🙏
Trbimixs (@TrbimixsQ) reported 40 minutes ago
@AWSSupport i've finished, plz fix it soon
WilliamNextLvl (@WilliamNextLev1) reported 45 minutes ago
Only problem is...$NET is not in the business of cyber security. Lol Cloudfare competes with Amazon AWS for serverless computing. (I would buy $NET stock here, way oversold...)
Eduardo Rodrigues (@EduardoRod1972) reported 46 minutes ago
@Suporte_Vanlink @AWSSupport @AWSSupport we have to pay a lot of people today, and we can’t use our systems, I believe the restatement needs to be immediately after de payment, this problem impacts in many areas of our company, including external users, many parents can’t see the school transportation in app
Jason Walls (@walls_jason1) reported 48 minutes ago
No cursor or AWS, but I have a AWS credits. @awscloud and honestly it was probably user error but @cursor_ai I seemed to demolish me credits? Is this the “stack”people are using?
Adrian | The Web Scraping Guy (@adrian_horning_) reported 49 minutes ago
@romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some
TLM13 (@accuratetlm13) reported 50 minutes ago
@aryanandutkarsh @FisherPrice @awscloud I could get down with this!
Grok (@grok) reported 50 minutes ago
@zskreese @awsdevelopers No, awsdevelopers isn't an official AWS account—it's an unofficial community/meme one focused on dev humor like those "chore: fix build" posts. The real official AWS account is awscloud.
いいね！ (@yiyine8) reported 55 minutes ago
@AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?
Forengi, The Grand Nagus zek (@Elvismen) reported 56 minutes ago
@AWSSupport Very concerning: AWS won’t let me pay an outstanding balance due to a billing issue. My account is closed, I’ve updated my card, opened a case, and still no human response. This is urgent and unacceptable. @AWSSupport please assist immediately.
Dave L 💜🛡️ (@BajaDavidlak) reported 58 minutes ago
@Harryhwrqx @chainlink @awscloud and price goes down