Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Amazon Web Services
Amazon Web Services is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (38%)
- Errors (36%)
- Sign in (26%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey
|
Website Down | 4 days ago |
 Rostock
|
Website Down | 7 days ago |
 Glendale
|
Website Down | 18 days ago |
|
Oakland
|
Sign in | 20 days ago |
 Greater Noida
|
Errors | 20 days ago |
|
Alamogordo
|
Website Down | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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GrumpierByTheDay (@GrumpierBTDay) reported@BlackScholesMan I found the machinist commentary very interesting. Especially with calling out the difficulty hiring in ****-legal states. I sense this factor its-self could push federal interest in lifting restrictions. I know Amazon AWS was having the same issues re: high side DCs in Colorado.
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The If Else (@TheIfElse) reportedPM Modi says Indians shouldn’t buy gold because dollars go out of India. Fair point but what about billions flowing out through Apple iPhones, Tesla imports, Google & Meta ads, Amazon AWS, Microsoft software, Netflix subscriptions, NVIDIA chips, Uber commissions, Samsung electronics & crude oil imports? Middle-class gold buyers aren’t the only reason for forex pressure. India’s dependency on foreign tech, cloud, chips, ads & energy is the bigger structural issue. Instead of blaming citizens, where is the large-scale policy push for Indian alternatives in tech, semiconductors, cloud, EV batteries & digital platforms?
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Dr. Mihir Sharma (@mihircurovana) reported@AWSSupport Hi @AWSSupport I don’t see any such option in the widget or anywhere in the console, is this an AISL or India specific issue maybe? I see no options to upgrade
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened
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Vijay Swami (@vjswami) reportedIn an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.
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Hailo Berto, yê Elî (@hailo_berto_9) reported@AWSSupport I did add a new credit card, but I cannot do payment! this is the issue!! this is not very helpful!
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Ibraheem Tuffaha 🥛 (@IbraheemTuffaha) reportedwhen you try to buy Savings Plans yourself 🫠 @awscloud gives you Savings Plans and Reserved Instances Different types, different terms, different quantities They even give you recommendations Those recommendations go stale in days Usage shifts, workloads change, and suddenly you're either underutilized or short Under-buy and you miss the savings Over-buy and you're locked into years of commitment you don't need We've watched companies spend months on this and still get it wrong @MilkStrawAI does it automatically Scans the AWS account, figures out exactly how much commitment is needed, and buys it gradually over a week If usage shifts up or down, the system adjusts on its own Zero intervention from the client They just see the bill drop at the end of the month
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The Night King (@nightkingog) reportedI am witnessing @awscloud is doubling down
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wojak'd (@ech3phr0n) reported@crypto_hades Yall paid shill retarded FUDders are obvious. How's @coinbase supposed to control an @awscloud outage?
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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Gajanan (@Gajanan_Shetkar) reported@AWSSupport Hope AWS continues supporting Indian startups during difficult situations like this. After 5 years of building on AWS, we’re still waiting for resolution while our production platform remains down. Requesting urgent assistance.
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NUEVE (@Nader7x) reported@AWSSupport trying to sign in to my account and do the root verification using the mail and then the sms or call I don't receive any
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Fôrtûne (@Fortune71227524) reported@AWSSupport It is not a service quota issue. I currently have 8 for the "all G and VT on-demand instances". That should launch 2 G5s. I hardly launch one without the 'insufficient capacity in this region'. Launching two successfully is a miracle. Y'all need to add more G5s in London.
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Hershal Rao (@Hershal0_0) reported@awscloud and here i am taking 3 business days to fix a single css bug
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Matt Adams (@mattflashuk) reported@AWSSupport There is still no activity on this issue @AWSSupport
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alexand.ro (@alexand__ro) reported@AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down
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Wat (@WatTuiteg) reported@awscloud So dont buy Hyundai because you wont own the car, will have AI and and you wont be able to fix or tinker with it, only authorized dealers that will charge you thousands to update a firmware. NAH
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Alper FERUDUN (@AlperTheKing) reported@awscloud The 2006 Black Friday peak-minute problem did not disappear. In 2026 agentic AI, the units are tool-call queues, retries, memory, eval gates, and sandbox slots. Same capacity planning, just less visible until latency explodes.
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Carbon Tax Neil (@NeilPitman10) reported@AWSSupport Great! another bot. OK, but no one is looking at the github issues log.
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Steve (@somatg3) reported@danorlovsky7 @awscloud @NextGenStats Easy. Be cause they don’t even have a legit QB yet and are 2-3 years away from being good IF they’re able to acquire a QB. They need EVERYTHING. Spending #3 for a RB on a bad team isn’t a winning draft strategy. Trade down or take the best edge rusher remaining.
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Maynor Henríquez (@maynor_8795) reported@AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.
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Eduardo Rodrigues (@EduardoRod1972) reported@Suporte_Vanlink @AWSSupport @AWSSupport we have to pay a lot of people today, and we can’t use our systems, I believe the restatement needs to be immediately after de payment, this problem impacts in many areas of our company, including external users, many parents can’t see the school transportation in app
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None (@BourDeniz) reported@AWSSupport 50+ hours, still unassigned. Production has been down since Saturday. Please escalate.
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monkey ∞ icp (@monkey898898) reported@RealAllinCrypto @coinbase @awscloud And $AWS has just brought down Coinbase for hours now (its still down indefinitely)! 😱
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Rehan Ahmed (@rehanahmediam) reported@awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat
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Aman (@itsreal_aman) reported@AWSSupport My AWS Account got hacked, someone has changed my root email address I have MFA and my root email them also someone has updated the email now I am unable to login my account
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Pacific Card Exchange (@pactcg) reported@AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.
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Nifty Cycle Lab (@NiftyAlpha_Q) reported@AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!
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Vinit Taneja (@vinit_taneja) reported@amazonIN @awscloud @JioHotstar I got the tech help from a group of movie buffs. The problem originated because of a glitch at your end. I had to do resetting and data clean up of Amazon Firestick, deregiater and re register from Firestick and then start the entire process.
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Perfect Enemy (@PerfectEnemy376) reported@AWSSupport I sent support requests two weeks ago, but there is still no solution to my issue! My problem is being completely ignored!