Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (82%)
• Sign in (9%)
• Errors (9%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	12 hours ago
New York City	Website Down	3 days ago
Ciudad Jardín	Website Down	28 days ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  golden gate bridge (@_ggbridge) reported 4 minutes ago

  @litteralyme0 this happens to me everytime Amazon AWS has an outage

• 
  Palestinian (@KhyzarKapoor) reported 5 minutes ago

  @AWSSupport Case 178428057900284 $100B billing error - went from $0.05 in S3 usage june 30th to billions overnight on July 1st Basic support plan but this is clearly system malfunction Need immediate help #AWSSupport #BillingEmergency

• 
  SwarmOne.ai (@swarmoneai) reported 10 minutes ago

  OpenAI just unveiled Jalapeño - their first custom inference chip with Broadcom. "Substantially better performance per watt." Interesting. But a chip doesn't fix a misconfigured serving stack. Custom silicon with default batching, naive routing, and untuned KV-cache management is still burning money. SwarmOptimizer doesn't care what chip you run. It tunes the deployment layer - batching, caching, routing, concurrency - where most of the waste actually lives. The silicon is one layer. The optimization is another. Now on @awscloud

• 
  Ayush Awasthi (@Ayush_awa) reported 10 minutes ago

  @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 11 minutes ago

  @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

• 
  Robert Culver (@senorculver) reported 16 minutes ago

  @awscloud Wow, that’s it, no explanation? No, and for your trouble, and extra work and panic, a free month of service or anything. Just our bad, see you next month?

• 
  hansi flick enjoyer (@sambarvadaii) reported 17 minutes ago

  @santhoshv @AWSSupport @awscloud I had an s3 bucket with some data in worth 2-3 mb at max. At first I thought someone hacked into my account. I raised a billing inquiry, after which I realised that this was an ongoing issue.

• 
  Felipe Rojas (@FipeRojas) reported 18 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  Alvaro Villalba (@alvarovillalbap) reported 20 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Nil (@slowalgorithm) reported 20 minutes ago

  @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

• 
  Kartik Jain (@kartikjain0101) reported 21 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Corey Quinn (@QuinnyPig) reported 21 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  metis (@metis00001) reported 23 minutes ago

  I can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud

• 
  JamilOmar ( 💉💉💉🦠 💉 💉💉) (@jamilomar) reported 24 minutes ago

  @chuanq @awscloud same issue !!!

• 
  riffy (@riffydays) reported 24 minutes ago

  Today, a rare break outside ended when a $90B bill hit my inbox and sent me rushing back I learned it was a bug from AWS Support on X—but finding out this way is a problem. If the bill came by email, why not the notice? Premium pricing. Anything-but-premium service @AWSSupport

• 
  Sudeep (@sudee1285) reported 27 minutes ago

  I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

• 
  The Trading Guy (@thetradingguy_) reported 27 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  Toastie (@hightoastie) reported 27 minutes ago

  @marcelocantos @awscloud How would forfieting a chess tournament fix the problem though?

• 
  Matthew Feinberg (@thewebbie) reported 28 minutes ago

  @infoscav @awscloud 28 Billion! AWS has acknowledged there is a problem with the billing console.

• 
  Mahadev Vyavahare (@mahadevkv) reported 35 minutes ago

  @SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud

• 
  José Ramírez García (@joseramirezrk) reported 37 minutes ago

  @awscloud I'm sure no infra outage caused stress and had the same repercussions than this "issue" something must be done, I guess, no?

• 
  Donna Paulsen (@donnapaulparody) reported 39 minutes ago

  @VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.

• 
  Priyanshu (@iproductAI) reported 39 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  chetan soni (@chetansoni_it) reported 39 minutes ago

  @AWSSupport Same type of issue, occurred in my account as well

• 
  Adam Peterson (@_adam_here_) reported 41 minutes ago

  is @AWSSupport down?

• 
  matyas.dev (@DevMatyas28516) reported 49 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 49 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  𝘋𝘳. 𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙅. 𝙋𝙚𝙩͛𝙚𝙧𝙨𝙤𝙣 (@WeatherArchive) reported 50 minutes ago

  Somehow, GOES19 going down wasn’t the craziest thing to happen this week. Happy bankruptcy day to those who celebrate (I.e., have an @awscloud account)

• 
  Steven Coburn (@pcgamer11) reported 58 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  Certified AI Dev (@MisterPrashant) reported 59 minutes ago

  This solution to this problem is AI traffic monetization. If you are an owner of a platform that provides some valuable data, you can put the data behind a paywall for the AI traffic by charging the bot fraction of a penny for using your content. x402 Payment Required protocol tells the bot that the content requires payment and the bot settles the transaction quickly on a stable coin at which point the content becomes accessible. This way,people running their search bots does not require subscription to 10 different services and can easily access data from anywhere at a very minimal cost and the owners of the sites also win as the traffic count to their paywalled site will generate income. This is not a concept. The framework to build this is already available in @awscloud today.