Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (50%)
- Errors (31%)
- Sign in (19%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kyiv
|
Sign in | 2 days ago |
 Chennai
|
Website Down | 5 days ago |
 Point Pleasant Beach
|
Website Down | 9 days ago |
|
Little Rock
|
Errors | 13 days ago |
|
Atlanta
|
Website Down | 13 days ago |
|
Clearwater
|
Website Down | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply
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Astro Kanu (@AstroKanu) reported@awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reportedI’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens t do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.
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Abhijit Tripathy (@AbhijitTripat13) reported@AWSSupport @AWSSupport , when will they become agailable ? Its close to 14 hours now. 7 days and 14 hours ? This is what it takes to address an issue ?
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211Mac (@SkinnyP211) reported@Onedutch69 @WNBA @awscloud You slow assf
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Nitesh rathore (@Niteshnitz1999) reportedI got scammed for 20,000₹, i contacted the abuse team for help and take down' the domain they keep asking me evidence evidence after providing evidence several times then they say no illegal activities found @CloudflareHelp @AWSSupport Scammers shame on you
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported@Chiraq100x @Anthropic @awscloud I mean I can check this after every prompt but that doesn’t help that I’ve already been billed for the tokens and have to pay to fix it if I want it to be correct.
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport URGENT: My account was auto-upgraded from Free Tier, then suspended minutes later. No dues, no violations. Cannot login (root or IAM). Our production AI agent serving live users is DOWN. Please help reinstate ASAP. Ready to verify anything. Can I DM details?
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Maynor Henríquez (@maynor_8795) reported@AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reportedI’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code I can then use instead of AI. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.
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Trbimixs (@TrbimixsQ) reported@AWSSupport i've finished, plz fix it soon
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Akshay Purohit (@iamakkshayy) reported@AWSSupport @AWSCloud I’ve been trying to reach support for the last 2 days regarding my suspended account [901205560142], but no response on my tickets yet. My website and business services have been down for 2 days because of this. Please urgently reactivate my account .
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Anna Singh (@anna_fanatic) reported@amazon @awscloud And shamelessly your team instead of rectifying have blocked my account. They didn’t bother to sort a small issue from your end the so called technical glitch just sent auto generated emails and blocked my email and twitter
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chaturfier (@chaturfier) reported@AWSSupport I was even just billed for this service that is now not working! Disgraceful!!! Distasteful! Sick! Fuckups!
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Adrian | The Web Scraping Guy (@adrian_horning_) reported@romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some
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Nifty Cycle Lab (@NiftyAlpha_Q) reported@AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!
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ToadcalledRory (@JJ23021049) reported@awscloud @OpenAI @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!
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OdysseasPapadmitriou (@odyhub) reported@AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?
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Soul & Silicon AI (@soulandsilicon) reported@AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.
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Danushka Stanley | AI x Cloud (@DanushkaStanley) reported@AWSSupport Sure Thanks! Wanted to know if everyone face the same issue before poking support 🫡
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Sociaall Inc. (@dez_blanchfield) reportedover three hours, and @AWSSupport are still asleep at the wheel while their platform is down - mind bloggling..
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Anthony (@anthonyistyping) reported@accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management
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Astro Kanu (@AstroKanu) reported@awscloud @AWSSupport if u don’t resolve this on urgent basis I’m going to start telling my clients who have paid for my services- which are down because of you to start writing to u to claim a refund - you cannot disrupt a live project and be so causal about this #aws #awsscam
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Tofu (@tofujson) reported@AWSSupport No, it's a problem you need to solve, you know there is, you've already received feedback and reports.
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Alex Joshua (@JoshuaAlex91434) reported@awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.
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Exchange Invest (@Exchange_Invest) reportedWorrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.
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Wagecuck Liberator (@WagecuckR) reported@chainlink @amazon @awscloud Slow news day
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TechBrosTechBro (@WE2SeriousConvo) reported@JeffBezos We need to give everyone in the world 1VCPU for free for life from amazon aws. That will solve all world problems. People can rent them out or host their websites and or business ideas. Call me Jef..
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Alfonso (@DonJayAlfonso) reported@chainlink @amazon @awscloud Still tokenomics are broken