Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (71%)
- Sign in (14%)
- Errors (14%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 12 days ago |
|
Pottstown
|
Website Down | 17 days ago |
 Iztacalco
|
Website Down | 20 days ago |
 Boca da Mata
|
Errors | 1 month ago |
|
Township of Evan
|
Website Down | 2 months ago |
|
New York City
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI
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Bob Tong (@bob80924) reported@Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now
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TechThought.org (@TechThought_org) reportedAn era ends for human data annotation. @awscloud is shutting down Mechanical Turk after 21 years as LLMs take over micro-tasks, per @techradar. What happens to training baselines when synthetic data completely replaces human feedback? #AI #Automation #AIeconomy techradar .com/pro/aws-is-shutting-down-mechanical-turk-which-let-humans-beat-ai-at-certain-work-tasks
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Dhananjay (@DhananjayKhark2) reported@AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia
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Robat Das Orvi (@orvi_onethread) reportedDoes @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport No it errors server side it doesn't work.
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ShenYubao (@ssybb1988) reported@AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
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Prateek Gupta (@p_valuee) reported@AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA
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Art Vandelay (@john15489) reported@amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.
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Weaver Labs (@Weaver_Labs) reported@amazon @awscloud @nvidia AI infrastructure is becoming a full-stack problem. GPUs are only one piece now, with networking, compute and data infrastructure all needing to scale together.
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Jacklyn Taylor (@Ronindrake2) reported@awscloud hey, got a simple question When your moderation refuses to post a review of a book, can you do everyone a favor and instead of saying "one of these things" Say "here is the specific part that violates our guidelines. Pls fix it" It would be, so much more helpful
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MrWho (@Mrwho23) reported@AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow
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Hagop Chemedikian (@hagop17) reported@AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?
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krrawn (@krrawn) reportedI was wondering why @awscloud support was slow the other day
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Aqib Ansari (@Aqib_Ansari_) reported@AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience
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ShenYubao (@ssybb1988) reported@AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
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Somers (@jake__somers) reportedAWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport
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Chaz Wargnier ♨️ (@DataChaz) reportedLet's take @Snowflake as an example. Working there gave me a clear view of the data problems hiding behind most ambitious AI roadmaps. Because Snowflake is natively deployed on AWS and available through the AWS Marketplace, it fits right into a modern stack. If you are building an AI feature, a sensible pattern looks like this: > Isolated customer events land securely in Amazon S3 from day one > Snowflake transforms raw data into a governed, usable layer > Flexible Amazon ECS compute routes only approved context to Amazon Bedrock Getting this pipeline right early means less time fixing data leaks and more time shipping AI features ↓
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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absk (@abskwdkr) reportedMy ec2 ssh logs in too slow and lags @AWSSupport
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Nathan Den Herder (@natedenh) reportedI realize that I use @awscloud Bedrock, and this may be part of the issue, but @grok 4.6 is not usable on this platform compared to @claudeai Opus 5. I've really tried everything to make it work but I don't think there is any comparison.
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Jacque Cousteau (@JacqueBenson15) reported@amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.
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Harshil Mathur (@harshilmathur) reported4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥
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Haresh Kukkreja (@HandbrakeHarry) reported@amazonIN @awscloud Your app seems to be down. Unable to contact Customer Support
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Rohit Dhawan (@rohitdhawan26) reported@AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.
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Adel Bucetta (@adelbucetta) reported@Deeen_Codes @awscloud @devpost the real unlock here isn't just solving the hackathon prompt but figuring out what problems to automate first
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Vinit Upadhyay (@vinitcodes) reported@kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.
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Nathan Den Herder (@natedenh) reported@xai @awscloud grok-4.6 on Bedrock us-east-1 is unusable today. 5-token prompt, maxTokens=16: claude-sonnet-4-5 → 3.0s us.xai.grok-4.6 → 150s timeout global.xai.grok-4.6 → 150s timeout Same account, region, creds. No throttle error, no 5xx — it just hangs.
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mail box (@mailbox28564784) reported@amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l