Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (43%)
- Errors (38%)
- Sign in (20%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kyiv
|
Sign in | 1 day ago |
 Chennai
|
Website Down | 4 days ago |
 Point Pleasant Beach
|
Website Down | 8 days ago |
|
Little Rock
|
Errors | 12 days ago |
|
Atlanta
|
Website Down | 12 days ago |
|
Clearwater
|
Website Down | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Singh (@anna_fanatic) reported@amazon @awscloud And shamelessly your team instead of rectifying have blocked my account. They didn’t bother to sort a small issue from your end the so called technical glitch just sent auto generated emails and blocked my email and twitter
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HRH Prince Sven Olaf of CyberBunker - CB3ROB (@cb3_rob46858) reported@awscloud then you end up with a leaking radiator, oil leaks and half the lights broken because noone ever can be ****** to change them on those horrid contraptions.
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BagerX (@Bagerix) reportedUnacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)
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chaturfier (@chaturfier) reported@AWSSupport Production AWS SES account paused over a resolved credential scrape. Keys rotated, issues fixed. Case 178014826500654 unread for over 48 hours while business halts. Help?
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The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported@AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.
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Nagarajan (@Nagarajan5164) reportedHi @awscloud team, Greetings of the day. Could you please share me the technical help team to unlock my account details Issue Able to login with username and password and MFA is not working so could you please help me on this. Thanks
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criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported@Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport URGENT: My account was auto-upgraded from Free Tier, then suspended minutes later. No dues, no violations. Cannot login (root or IAM). Our production AI agent serving live users is DOWN. Please help reinstate ASAP. Ready to verify anything. Can I DM details?
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peepee2u (@peepee2her) reported@AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS
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TLM13 (@accuratetlm13) reported@aryanandutkarsh @FisherPrice @awscloud I could get down with this!
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Execute (@0xExecute) reported@awscloud Hotter take I’ve been getting charged $280 a month for a open intense I can’t shut down or find to shut down with ZeRO support from aws with my ticket that’s been open for three months and counting!
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Nifty Cycle Lab (@NiftyAlpha_Q) reported@AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!
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None (@BourDeniz) reported@AWSSupport 50+ hours, still unassigned. Production has been down since Saturday. Please escalate.
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply
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TechBrosTechBro (@WE2SeriousConvo) reported@JeffBezos We need to give everyone in the world 1VCPU for free for life from amazon aws. That will solve all world problems. People can rent them out or host their websites and or business ideas. Call me Jef..
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Adrian | The Web Scraping Guy (@adrian_horning_) reported@romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some
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chaturfier (@chaturfier) reported@AWSSupport Correct: it's been just over 48 hours since the start of the issue.
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Astro Kanu (@AstroKanu) reported@awscloud @AWSSupport it’s a live project impacted - ur disrupting my clients- pls stop this casual approach and take this on priority- I am not able to login to my AWS account so I can’t access ur link - I’ve screen shots of all payments done which I can share resolve this now!
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MISTER introvert ✊ (@sardarshankar4) reportedI’m trying to sign up for an @awscloud Partner account through my employer as a blind user. The signup flow includes an audio CAPTCHA option, but the audio never plays. I tested multiple CAPTCHAs and multiple systems with the same result. What makes this especially frustrating is that AWS support itself requires an AWS account login — which inaccessible onboarding prevents me from creating in the first place. Accessibility cannot stop at the presence of a feature. The accessible alternative must actually function. @AWSCloud (@AWSSupport please investigate this.
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Maynor Henríquez (@maynor_8795) reported@AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.
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Inwestment (@shapeshiftax) reported@crypto_bitlord7 Wasn't that about Amazon AWS, though? Other things were down, possibly related?
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Astro Kanu (@AstroKanu) reported@aws @AWSSupport I’ve already used this link raised tickets explained the ongoing issue the only reply I got was pls log in- day 5 of my live project down- all payments made at my end- I’m serous if this isn’t resolved I’ll ask my clients to start contacting u for refunds #aws
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Matthew Garrison (@GlowieRag) reported@AWSSupport I have a 7 day old unassigned support ticket for a billing refund, and my auto pay declined due to suspected fraud because the cost was so much higher than normal. This is pretty urgent, id like to fix this and pay you! Case id 177973340000997
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None (@BourDeniz) reported@AWSSupport @AWSSupport We are a research center at McGill University. Our infrastructure has been down for 5 days and case 177833537500006 still hasn't been assigned to an agent. We may be small users, but researchers are waiting on this. All security remediation is complete please escalate
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport Now, the guy who was working on this problem disappread and a new supporter came and respond me to go on the login page and dashboard and upgrade the plan. Simple !!! He does not know anything about the issue and we have to explain to him I think.
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OdysseasPapadmitriou (@odyhub) reported@AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?
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Ashish Pawar (@Ashish_Pawa_22) reported@AWSSupport @AWSSupport Prioritized but still no call after 74 hours. Documents already sent. Need phone verification NOW. My business is down. Call +91-8275976388 immediately.
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Ankur Agrahari (@agrahariankur21) reported@AWSSupport Yes it's really really frustrating as my 15+ clients website applications and all the mobile apps are not working since 12 hours and 500+ employees salaries were not disbursed due to this issue, but no instant help from your service team. Case Id sent privately.
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Maroun Mourani (@MarounMourani) reported@AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?