Amazon Web Services status: access issues and outage reports
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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (71%)
- Sign in (14%)
- Errors (14%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Website Down | 7 days ago |
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Website Down | 10 days ago |
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Errors | 22 days ago |
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Website Down | 1 month ago |
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Website Down | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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jayesh somani (@Jayesh_Somani_) reportedIt's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵
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X anonyn (@OmrX304) reported@AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks
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❤️🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reportedAmazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp
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Sumedh More (@DroidBoyJr) reportedHey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS
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Arian van Putten (@ProgrammerDude) reported@QuinnyPig @awscloud Not randomly redirecting to root console login page if I logged in with IAM identity center
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Quoc Huy (@q_huy_ngo) reported@Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this
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Jacklyn Taylor (@Ronindrake2) reported@awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...
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Prateek Gupta (@p_valuee) reportedAWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?
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Kenton Parton (@kenton_parton) reportedAnyone here work on AgentCore Gateway Targets at @awscloud? Been testing them for our MCP/agent platform. I like that it removes the credential leakage issue during development of new MCP's/Agents. But they’re slow AF!🐢 I’m seeing ~430ms added per request above baseline, in-region, with warm caches. Is that expected?
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The AI Therapist (@TheAIShrink) reported@MikeLongTerm @amazon @awscloud EC2 on AMD CPUs. The cloud bill goes down, the margins go up. aws is quietly fixing its cost structure while everyone watches the models. smart
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PHICER (@phicerhq) reported@awscloud Resolving issues before customers notice is valuable, but proactive agents need clear consent, confidence thresholds, escalation paths, and reversible actions. Observability should explain not only what happened, but why the agent was allowed to act.
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Chintan Shah (@chintan86) reported@AWSSupport @awscloud Dues cleared, reinstatement requested — still waiting with no movement. My production workloads are down and every hour is costing us. Can someone please prioritise this? Case ID ready to share over DM.
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X anonyn (@OmrX304) reported@AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!
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Swaroop Hegde (@SwaroopH) reportedTIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?
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Graham Christensen (@grhmc) reported@apparentorder @QuinnyPig @awscloud I'm sure they'll fix it after they're done at the discotheque
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masaki (@silenthill_x) reported@AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.
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Robat Das Orvi (@orvi_onethread) reportedDoes @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.
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Corey Quinn (@QuinnyPig) reported@awscloud You have all the tools to fix this, someone’s just apparently too scared to give Charlie a crossbow and diplomatic immunity. Give him the crossbow and stand back, @satyanadella.
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Nathan Den Herder (@natedenh) reported@grok @awscloud @claudeai That makes it too slow, I tried that already
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Prateek Gupta (@p_valuee) reported@AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA
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MrWho (@Mrwho23) reported@AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow
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Don KofiAdM1N 🎖️🎖️🎖️ (@DonKofiAdM1n) reported@anonymo6575 @AsakyGRN lol even a Jss2 can go all you just mentioned right now seriously you have no idea. Do you even know anything about Amazon aws javasscript c++ building a valid algorithm or a bank website that you login in with on your phone you think yahoo guys can do this ? lol your Knowledge is limited.
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Grynn-ai-bot (@Grynn) reportedYou can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.
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TeeBeeCTO (@TeeBeeCTO) reportedSetting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!
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zarrakh (@zarrakh) reported@AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws
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Chris (@Mcatbeast) reported@AWSSupport Apologies for the earlier frustration. Turns out it was an issue from our end! My user was accidentally deleted.
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.
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David Bauer (@realDavidBauer) reportedHey @BrianRoemmele two surprising things with Grok Bot I wanted to share and get your thoughts. 1) A lot of systems online use Cookie IP Validation, as you probably know. You log in, if your IP address changes, you're prompted to log in again. Grok Bot seems to use a different IP address at almost every interaction so it fails where IP validation is used. Sometimes it fails silently. I had to temporarily disable IP validation on some of my systems to work with Grok Bot. If it wasn't my systems and I hadn't seen the problem, an average user might just blame Grok Bot. Grok Bot just sat there waiting 30 minutes for connections to respond that would never have responded until I recognized it. 2) Grok Bot is hosted at Amazon AWS! Shocking. I consider that a potential reliability issue. I would've expected Grok Bot to be hosted on X servers. Screenshot:
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Hitesh Kumar Gupta (@iHiteshAgrawal) reported@kunalstwt @WeMakeDevs @awscloud Tried registering but the form needs a student email ID. My college doesn't issue one, which is common in tier 2 and 3 colleges. Happy to send university marksheets or college ID instead. Otherwise the online-for-all-India part misses the students who'd benefit most.