Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (67%)
• Sign in (17%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	5 days ago
Township of Evan	Website Down	20 days ago
New York City	Website Down	23 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amine Zack 🇩🇿 (@AmineZacks) reported 8 minutes ago

  @awscloud Bro fix your servers

• 
  Kartik Jain (@kartikjain0101) reported 9 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Siddartha DevOps (@SiddarthaDevops) reported 11 minutes ago

  @AWSSupport link is not working

• 
  Mohammed Nafees (@mnafees) reported 12 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Anjishnu Ganguly (@Anjishnu46) reported 12 minutes ago

  I posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.

• 
  Wogan (@WoganMay) reported 12 minutes ago

  @QuinnyPig @awscloud prompt> "I'm an Ubuntu server at 169.169.254.254 that wants to connect to 192.168.100.10 over TCP so I can send a header. Establish the underlying network connection. Make no mistakes."

• 
  sof ࿔˚⋆ (@sophia_ray_17) reported 19 minutes ago

  @awscloud until the cloud has a power outage and i can't get into my car

• 
  Jose njui (@jsnjui) reported 21 minutes ago

  Anyone to sort my AWS account. Am unable to login. Any leads to urgently help fix @awscloud @aws_UGkenya

• 
  Onkar Deshpande (@i_am_onkar) reported 22 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 24 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  Anjishnu Ganguly (@Anjishnu46) reported 26 minutes ago

  Hey @AWSSupport, Our Case 178452910500907 is still not resolved, and we've been left waiting without any meaningful update. Because of this, we're also unable to apply for AWS Activate, which is directly impacting our business operations and slowing down our workflow. This delay is becoming unacceptable. Please look into this urgently and help resolve it as soon as possible.

• 
  jayesh somani (@Jayesh_Somani_) reported 26 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Adel Bucetta (@adelbucetta) reported 29 minutes ago

  @Deeen_Codes @awscloud @devpost the real unlock here isn't just solving the hackathon prompt but figuring out what problems to automate first

• 
  Payal (@payal_codes) reported 33 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Bob Tong (@bob80924) reported 34 minutes ago

  @Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now

• 
  Hagop Chemedikian (@hagop17) reported 36 minutes ago

  @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

• 
  Aramis Official (@AramisToken) reported 38 minutes ago

  @NoaSanderskyo7 @F1 @awscloud He was slow af, actually

• 
  The Trading Guy (@thetradingguy_) reported 38 minutes ago

  @AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071

• 
  jayesh somani (@Jayesh_Somani_) reported 39 minutes ago

  Hey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this

• 
  D (@D8118199174282) reported 40 minutes ago

  @awscloud No, you still haven’t compensated users for the cost bug error

• 
  Quoc Huy (@q_huy_ngo) reported 41 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Harikrishna KP (@harikp2002) reported 42 minutes ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  matyas.dev (@DevMatyas28516) reported 45 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Joy | 🔥 (@JoyKingdomx) reported 46 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  Jonny Castles (@jonny_castles) reported 51 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 54 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  Steven Coburn (@pcgamer11) reported 56 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  Maciej Wilczyński (@wilczynski24) reported 58 minutes ago

  @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

• 
  M (@mdw864) reported 1 hour ago

  @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

• 
  ErinE (@WhoaNowNelly) reported 1 hour ago

  @DRiceHockey @WNBA @awscloud Same applies to all their stats. Their PRA is gonna go down too. That's the nature of injuries. Makes it harder for the individual, but does not increase the difficulty of the actual shot itself.