Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	11 days ago
Pottstown	Website Down	15 days ago
Iztacalco	Website Down	18 days ago
Boca da Mata	Errors	1 month ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arian van Putten (@ProgrammerDude) reported 3 minutes ago

  @QuinnyPig @awscloud Not randomly redirecting to root console login page if I logged in with IAM identity center

• 
  ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported 6 minutes ago

  Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

• 
  Rohit Dhawan (@rohitdhawan26) reported 8 minutes ago

  @AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.

• 
  Vinit Upadhyay (@vinitcodes) reported 10 minutes ago

  @AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.

• 
  Graham Christensen (@grhmc) reported 10 minutes ago

  @apparentorder @QuinnyPig @awscloud I'm sure they'll fix it after they're done at the discotheque

• 
  niknak (@niknak) reported 11 minutes ago

  @duckdb @ducklabs_com @awscloud Congrats on the check fellas but this is terrible news

• 
  Corey Quinn (@QuinnyPig) reported 13 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  Yuliyan Tsvetkov (@yuli_tsvetkov) reported 14 minutes ago

  @per_arneng @awscloud That's the control plane handshake, not Terraform being slow. Don't put cluster create on the incident path. Keep a warm spare per env.

• 
  Amanda (@AMyrick1989) reported 18 minutes ago

  @krassenstein @Tesla Be careful. All these at the same time makes me think they are hacked, I’m fairly certain Amazon AWS was hacked that day when everything when down, given my Grok we hacked and no one ever gave explanation. I’m no expert but ya know, all these signs are pointing to this. Also, the Obamas helped produce a movie where someone hacked our satellites and alluded to it being the Middle East and all the teslas went haywire and self drive themselves to pile up on all the freeways. I wish I remembered the name however I made note of this terrifying movie given Obama clearly knows things we don’t. Just sayin, these incidents aren’t scattered. I would not be driving that ***** if I were you.

• 
  Christian Nonis (@christiannonis) reported 18 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Dan Lynch (@danlynch) reported 26 minutes ago

  @QuinnyPig @awscloud I need to sign in with LEGO 😎

• 
  Eemanuel (@Chukwunons63680) reported 27 minutes ago

  @nvidia @awscloud @grok what is the CPU server for?

• 
  David Bauer (@realDavidBauer) reported 29 minutes ago

  Hey @BrianRoemmele two surprising things with Grok Bot I wanted to share and get your thoughts. 1) A lot of systems online use Cookie IP Validation, as you probably know. You log in, if your IP address changes, you're prompted to log in again. Grok Bot seems to use a different IP address at almost every interaction so it fails where IP validation is used. Sometimes it fails silently. I had to temporarily disable IP validation on some of my systems to work with Grok Bot. If it wasn't my systems and I hadn't seen the problem, an average user might just blame Grok Bot. Grok Bot just sat there waiting 30 minutes for connections to respond that would never have responded until I recognized it. 2) Grok Bot is hosted at Amazon AWS! Shocking. I consider that a potential reliability issue. I would've expected Grok Bot to be hosted on X servers. Screenshot:

• 
  Brandon James (@brandonajames) reported 32 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  Prateek Gupta (@p_valuee) reported 35 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Weaver Labs (@Weaver_Labs) reported 36 minutes ago

  @amazon @awscloud @nvidia AI infrastructure is becoming a full-stack problem. GPUs are only one piece now, with networking, compute and data infrastructure all needing to scale together.

• 
  Quoc Huy (@q_huy_ngo) reported 37 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Brian Porter (@kbporter) reported 41 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Jaimin Vaghani (@jaiminvaghani) reported 42 minutes ago

  @AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.

• 
  masaki (@silenthill_x) reported 45 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Arian van Putten (@ProgrammerDude) reported 47 minutes ago

  @QuinnyPig @awscloud Are they gonna fix people needing to know what region their orgs IAM identity center is deployed in order to set up cli login? (How the heck would an employee know this??)

• 
  Stephen “The Yellow Dart” Schutt (@schuttsm) reported 47 minutes ago

  @QuinnyPig @awscloud I get charged $0.55 every month. Fix that

• 
  Alvaro Villalba (@alvarovillalbap) reported 51 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  mark seery (@140ismymax) reported 53 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

• 
  WPBeginner (@wpbeginner) reported 53 minutes ago

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• 
  Rami (@KingRomstar) reported 55 minutes ago

  @awscloud your multisession login doesn't even work right. I have to logout of one account and into another everytime I want to swap environments.

• 
  Harun R. (@harundotdev) reported 57 minutes ago

  2. The obvious fix: split responsibility. Metadata stays in a database like Postgres. The actual file goes to object storage, Amazon S3 being the standard example. Better. Still not the full fix.

• 
  Ondřej Flídr (@snipercze) reported 59 minutes ago

  Hello @AWSSupport, is there any problem with EBS subsystem in us-east-2 (Ohio region)? Cannot resize volume (ending with internal error, same for console and CloudFormation), new volume is created but stuck in "Attaching" to the EC2. Thanks for check

• 
  Hannan (@truehannan) reported 1 hour ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  kakafa.btc (@kakafa_btc) reported 1 hour ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud