Amazon Web Services

Is Amazon Web Services down?

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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Web Services Outage Chart 12/11/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  1. Website Down (41%)

    Website Down (41%)

  2. Sign in (31%)

    Sign in (31%)

  3. Errors (29%)

    Errors (29%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlottesville Website Down
GermanyDüsseldorf Sign in
United StatesNew Orleans Errors
IndiaNew Delhi Website Down
FranceParis Website Down
MexicoTampico Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • nileshaggarwal Nilesh Aggarwal (@nileshaggarwal) reported

    @AWSSupport Our account was suspended without warning for non payment because the automatic payments werent working. Opened many support tickets and no response. Our website has been down the whole day leading to huge losses. Totally unexpected from such a big company. Case ID 9877375831

  • Max404s Synapse Syndrome (@Max404s) reported

    @drbradley46 ...I woke up the next day in my flat but my X220 was missing, DSLR camera, server, mobile phone, bike, etc.. Lost important data and then clients. Totally derailed my life just when I was getting it together again. Always backup on Amazon AWS S3 Glacier now.

  • k_hemu Hemant Kumar (@k_hemu) reported

    @AWSSupport I’ve already gone through this article. No payment is due for the account. Changed the root user password as well. Still after login it shows account is suspended.

  • yeezytaughtme30 macaroni sounds productions (@yeezytaughtme30) reported

    I ordered a very expensive product that arrived damaged due to handling. I was told they cannot do anything about it, how do you want me to return a broken item? @awscloud ?? Worst service ever I’m just going to report everything fraud

  • jsprt20 Jaspreet Singh (@jsprt20) reported

    @awscloud another outage today? Excuse this time power cut. Seems you invested in everything except the basics - inverter or a UPS for uninterrupted power... @AWSstartups

  • dhruvbhatia563 Dhruv Bhatia (@dhruvbhatia563) reported from Dehradun, State of Uttarakhand

    @awscloud @AWSCloudIndia help me. I am a student I don't have such big amounts in my pocket to pay all this. I am in big trouble plus I was at learning stage of AWS and I am not even technically sound to handle AWS

  • 800Abhishek91 Abhishek Kumar (@800Abhishek91) reported

    @awscloud Hi Team, I never knew it would be so hard to change my terminated number just to login to my aws account. How can such a mammoth organization can not deal with such a tiny issue. I was on call for 2 hours and got no help. Plz if someone can help.

  • KunalJoshi1221 Kunal Sanjay Joshi🇮🇳 (@KunalJoshi1221) reported from Khetia, State of Mahārāshtra

    @thinkboxsoft Hello can you please tell me your indian customer care number i am facing some problem.. @awscloud @AWS

  • sarbjeetjohal Sarbjeet Johal (@sarbjeetjohal) reported

    @steinimmobilien Nah! In 1990s MSDN was their Weapon of Mass Education! They focused a lot on education around VB as well and become top language in client server era, before it lost that crown to Java. In the middle they lost that touch and @awscloud took that torch and ran with it.

  • QuinnyPig Corey Quinn (@QuinnyPig) reported

    @esh @Google @awscloud They aren’t by choice! For some things you NEED a password (root creds). For others (re:invent, webinars, etc) you need a different system login. It’s a lack of equating identity to a human.

  • Lunar_Dev Lewis (@Lunar_Dev) reported

    @hidemyass I think theres an issue with your Amazon S3 bucket. if not that then something else is preventing the linux CLI script from working. See support request #1916966 for more info.

  • john_tipper John Tipper (@john_tipper) reported

    Hey @awscloud, why am I seeing a 403 with no error message when I’m trying to raise an enterprise support ticket in the console please?

  • nileshaggarwal Nilesh Aggarwal (@nileshaggarwal) reported

    @awscloud Our account was suspended without warning for non payment because the automatic payments werent working. Opened many support tickets and no response. Our website has been down the whole day leading to huge losses. Totally unexpected from such a big company. Case ID 9877375831

  • lucasandrad__ Lucas Andrade (@lucasandrad__) reported

    @AWSSupport How can I report an issue then? I couldn't find an easy way to do this. Also, my Health Dashboard says everything is working just fine, but it's not.

  • Nyieer4 starboyfnツ (@Nyieer4) reported

    @awscloud please check the middle east servers and fix

  • shivabaira Shivaprasad baira (@shivabaira) reported

    @AWS @AWS @awscloud I received a mail saying my AWS email updated, I have not requested any update Unable to login to AWS

  • Yogesh_Torvi Yogesh Torvi (@Yogesh_Torvi) reported

    tried to get AWS FPGA image working on AWS cloud. no luck.contacted support,still no luck. no document/FAQ able to resolve the issue. would like to hear back from support.@AWSSupport

  • OphirGottlieb Ophir Gottlieb (@OphirGottlieb) reported

    I see @awscloud west having issues

  • ChumpNicholson Snow Albedo (@ChumpNicholson) reported

    @AWSSupport The problem is not that someone is abusing AWS resources, but that scammers are utilizing a domain name similar to an AWS site to infect users who type Amazon’s URL wrong. Is the above link still the correct contact method then?

  • Hitesshsaini HITESSH SAINI (@Hitesshsaini) reported

    @AWSSupport My entire data is shutdown and we are not able to work. How can your support didn’t have a solution after 1 day. As per my knowledge you don’t have sufficient manpower and expertise to resolve issues.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxp://arianedupaix[.]com/shopping/login[.]php #AWSSupport

  • realSilktg Silk (@realSilktg) reported

    @awscloud I've been trying to work with your support team for months now regarding an issue impacting my business. I cannot seem to get my issue resolved. I usually do not take to a public forum for support, but I have no alternatives. - (1/2)

  • realSilktg Silk (@realSilktg) reported

    @AWSSupport I've been trying to get my critical issue resolved with your team for months. It is impacting my ability to conduct work for my business. I just had a chat rep terminate the conversation before I had a chance to explain the issue. I may have no choice but to leave aws

  • eriknomitch Erik Nomitch (@eriknomitch) reported

    @truebill You guys just saved me from missing a ~$1k/mo (and growing) zombie @awscloud service that I had shut down. Thank you.

  • NekkidNickolas GoNaked Magazine - The eMag for male nudists! (@NekkidNickolas) reported

    @AWSSupport THIS IS THE MOST ASININE THING I'VE EVER SEEN! YOUR LETTERS FOR PAYMENT TELL ME THAT AWS WILL SHUT DOWN THE ACCOUNT FOR NON-PAYMENT! CLOSE THE ACCOUNT!

  • bradyobrien Brady O'Brien (@bradyobrien) reported

    @AWSSupport looks like you’re having some peering issues with a set of IP ranges i.e. 150.222.206.223 in the US-West-1 region. Seeing > 60% forward packet loss, CoreSite keeps trying to route around those ranges from their cache, but it seems like an entire range is having issues

  • k_hemu Hemant Kumar (@k_hemu) reported

    @AWSSupport When I login to support centre create case button doesn’t do anything.

  • nileshaggarwal Nilesh Aggarwal (@nileshaggarwal) reported

    Our account was suspended without warning for non payment because the automatic payments werent working. Opened many support tickets and no response. Website has been down the whole day leading to huge losses. Unacceptable from such a big company. Case ID 9877375831 @AWSSupport

  • shad0w_wa1k3r shad0w_wa1k3r (@shad0w_wa1k3r) reported

    @AWSSupport Yes, only 2 possible culprits. ISP or Cloudfront. Issue was intermittent, so I guessed Cloudfront & / or AWS, but after switching ISPs I think it was my primary ISP. Thanks for the response.

  • Deanehhh Dean Anderson (@Deanehhh) reported

    @amazon @awscloud i think your app is broken… Trying to order some Hair product but saying it’s costing me £350 instead of £6