Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (67%)
• Sign in (17%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	8 days ago
Township of Evan	Website Down	23 days ago
New York City	Website Down	25 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  masaki (@silenthill_x) reported 14 seconds ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Somers (@jake__somers) reported 36 seconds ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  Mohammed Nafees (@mnafees) reported 6 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 10 minutes ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  niknak (@niknak) reported 12 minutes ago

  @duckdb @ducklabs_com @awscloud Congrats on the check fellas but this is terrible news

• 
  Jose njui (@jsnjui) reported 14 minutes ago

  Anyone to sort my AWS account. Am unable to login. Any leads to urgently help fix @awscloud @aws_UGkenya

• 
  metis (@metis00001) reported 21 minutes ago

  I can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud

• 
  zarrakh (@zarrakh) reported 22 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Jonny Castles (@jonny_castles) reported 22 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  Bob Tong (@bob80924) reported 25 minutes ago

  @Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now

• 
  Mahadev Vyavahare (@mahadevkv) reported 29 minutes ago

  @SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud

• 
  Sudeep (@sudee1285) reported 30 minutes ago

  I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

• 
  Open_ERV (@open_erv) reported 31 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  Corey Quinn (@QuinnyPig) reported 35 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  Quoc Huy (@q_huy_ngo) reported 35 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Ondřej Flídr (@snipercze) reported 37 minutes ago

  Hello @AWSSupport, is there any problem with EBS subsystem in us-east-2 (Ohio region)? Cannot resize volume (ending with internal error, same for console and CloudFormation), new volume is created but stuck in "Attaching" to the EC2. Thanks for check

• 
  Nandkishor (@devops_nk) reported 42 minutes ago

  Infosys DevOps Engineer L2 Round (Offline) My friend got these questions in the L2 interview: 1. What does the top command show in Linux, and what does load average represent? 2. What is the difference between Amazon S3 and EBS? 3. What is Amazon EC2, and can we use a custom OS/image with an EC2 instance? 4. What is the difference between self-managed PostgreSQL and Amazon RDS for PostgreSQL? 5. What are Primary Keys and Foreign Keys, and why are they used? 6. Can S3 data be automatically deleted based on a policy? How do S3 Lifecycle Policies work? 7. How would you install Nginx or Apache on Ubuntu? 8. What is sudo, and why do we use it in Linux? 9. What is the difference between Prometheus and Grafana? 10. How does Prometheus collect/scrape metrics? 11. How do you manage Docker images, containers, and running processes from the CLI? 12. Where is a Bearer Token normally passed in an HTTP request? 13. Do you use any third-party monitoring tools in your production environment? If yes, which one? 14. How would you design a standardized Jenkins pipeline for multiple teams? 15. How would you create reusable Jenkins templates and shared libraries? 16. How would you troubleshoot an intermittently failing Jenkins pipeline? 17. How would you integrate Maven into a CI/CD pipeline? 18. How would you manage builds involving Node.js, Python, or Go? 19. How would you troubleshoot a failed production deployment from Jenkins? 20. How would you investigate a Kubernetes workload with high CPU or memory usage? 21. How would you use cloud monitoring and logs to isolate an infrastructure issue? Save this if you're preparing for a DevOps Engineer interview.

• 
  Keith (@happy_keith) reported 43 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  mail box (@mailbox28564784) reported 43 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  BOB-DO-THEM (@osangesua) reported 45 minutes ago

  This is a blatant lie intended to mislead the electorate. The glitch synchronisation in the BVAS is the reason he won't effect the upgrade because if an upgrade is carried on the BVAS, the entire calibration of glitches will disappear and the fear that @awscloud may have disabled or blocked the application that allows them to manipulate the BVAS is the reason for this unprovoked lies

• 
  Drama Memes (@drama_meme) reported 46 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud Someone tell me why this is a hard problem and you can’t just do $ diff normal.genome sick.genome ? I am guessing it’s a statistical thing, but, if it were random then how would you figure out what’s different??

• 
  Harun R. (@harundotdev) reported 47 minutes ago

  2. The obvious fix: split responsibility. Metadata stays in a database like Postgres. The actual file goes to object storage, Amazon S3 being the standard example. Better. Still not the full fix.

• 
  metis (@metis00001) reported 48 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  Priyanshu (@iproductAI) reported 50 minutes ago

  I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  sof ࿔˚⋆ (@sophia_ray_17) reported 53 minutes ago

  @awscloud until the cloud has a power outage and i can't get into my car

• 
  M (@mdw864) reported 54 minutes ago

  @AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.

• 
  Steven Coburn (@pcgamer11) reported 58 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  Abdulkadir | Cybersecurity (@cyber_razz) reported 59 minutes ago

  ClarityCheck markets itself as a tool to detect catfishing. To verify identities. To keep you safe from liars online. Here's how it works. You upload someone's photo. ClarityCheck runs it through their reverse image search. Finds their dating profile. Their social media. Wherever that face appears. Seems solid. Except ClarityCheck just leaked 9 million photos sitting in an unsecured Amazon S3 bucket. 450 gigabytes of faces. Stored in folders labeled "faces" and "profiles." The photos came from people uploading images of strangers. Dating app screenshots. Private social accounts. Scanned prints. Photos of children. Most of these people never uploaded anything to ClarityCheck. They just got identified by someone else trying to figure out who they were. Then their face got indexed. Stored. And left wide open. For several months. The URL to access it was embedded in ClarityCheck's own website source code. The company's response: this was "temporary storage" and an "ordinary member of the public" would not have found it. An ordinary member of the public with the URL from their own website. Which is not temporary storage. That's just a server. And it wasn't invisible. You'd need 30 seconds and a basic understanding of how websites work. Now ClarityCheck says the data is "secured." A service built to prevent identity fraud just exposed millions of identities. The tool designed to catch people lying about who they are just showed everyone's actual face to anyone listening. The irony isn't subtle. It's a design flaw pretending to be an accident.

• 
  Joy | 🔥 (@JoyKingdomx) reported 60 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  Eemanuel (@Chukwunons63680) reported 1 hour ago

  @nvidia @awscloud @grok what is the CPU server for?