Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (83%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Pottstown	Website Down	2 hours ago
Iztacalco	Website Down	3 days ago
Boca da Mata	Errors	15 days ago
Township of Evan	Website Down	29 days ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith (@happy_keith) reported 9 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 10 minutes ago

  @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

• 
  Stephen “The Yellow Dart” Schutt (@schuttsm) reported 12 minutes ago

  @QuinnyPig @awscloud I get charged $0.55 every month. Fix that

• 
  ShenYubao (@ssybb1988) reported 15 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Gopal Goti (@gopal_goti) reported 17 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 18 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Andrii Bidochko 🦉 (@andriibidochko) reported 19 minutes ago

  The Missing Primitive for Autonomous AI: Bounded Agent Payments 💳🤖 For the past two years, autonomous agent loops (like @OpenClaw, Hermes, or custom agent harnesses) have been missing a critical infrastructure piece: the ability to transact on demand without a human in the loop. When an agent hits a paywalled research endpoint, a paid search API, or an MCP server mid-execution, the entire loop freezes. Up until now, your options were: 1. Hardcode expensive subscription API keys upfront. 2. Freeze execution and wait for a human to manually pay. @awscloud and the OpenClaw Foundation just published a blueprint solving this via Amazon Bedrock AgentCore Payments and the ⁠#x402⁠ protocol. Here is how it works, why it matters, and the primary architecture use cases:

• 
  Yuyun Francis (@FrancisYuyun) reported 20 minutes ago

  @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."

• 
  Jaimin Vaghani (@jaiminvaghani) reported 22 minutes ago

  @AWSSupport @AWSSupport Day 7.Production still down, Case still unresolved. Yesterday you said it was "forwarded internally for review" that's the third different phrasing for the same non-answer. I'm not asking for updates anymore. I'm asking: who owns this case, and when will it be fixed?

• 
  mubs (@xmubsx) reported 22 minutes ago

  @AWSSupport MFA team is in-house team or outsourced. This is not acceptable. It has been 3 months. In June '26 this issue started. If the MFA device or app is out of sync. How is it my problem. This is aws issue. How can you guys ignore a genuine issue like this. All articles are useless.

• 
  EJ Campbell (@ejc3) reported 28 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  zarrakh (@zarrakh) reported 29 minutes ago

  @AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Quoc Huy (@q_huy_ngo) reported 34 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Ikenna Iheanaetu (@Ikenna_dev) reported 35 minutes ago

  @awscloud Runtime request flow User → HTTPS → ALB → ECS Fargate → Container The ALB handles HTTPS using ACM and routes traffic to the ECS service. The service runs multiple tasks across Availability Zones, giving the application redundancy instead of relying on one server.

• 
  jayesh somani (@Jayesh_Somani_) reported 37 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Art Vandelay (@john15489) reported 38 minutes ago

  @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 42 minutes ago

  @AWSSupport There is no way to get a call back I have tried many different ways. And it always show's this issue

• 
  Arian van Putten (@ProgrammerDude) reported 43 minutes ago

  @QuinnyPig @awscloud Are they gonna fix not being able to have to accounts logged in in two different tabs?

• 
  Corey Quinn (@QuinnyPig) reported 44 minutes ago

  @awscloud You have all the tools to fix this, someone’s just apparently too scared to give Charlie a crossbow and diplomatic immunity. Give him the crossbow and stand back, @satyanadella.

• 
  Drama Memes (@drama_meme) reported 44 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud Someone tell me why this is a hard problem and you can’t just do $ diff normal.genome sick.genome ? I am guessing it’s a statistical thing, but, if it were random then how would you figure out what’s different??

• 
  Jacklyn Taylor (@Ronindrake2) reported 45 minutes ago

  @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

• 
  Onkar Deshpande (@i_am_onkar) reported 47 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Somers (@jake__somers) reported 50 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  Brian Porter (@kbporter) reported 56 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 1 hour ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  Himanshu Singh (@hsnice16) reported 1 hour ago

  Been using LLMs a lot to write code recently. Sometimes I learn a few new things, and sometimes it just confuses itself and me, maybe because there is no one right way to do things. Recently, while working on a pricing page for a new product we've been developing, a senior team member suggested that it would be better to extract it into a separate codebase and deploy the frontend separately. He would then route it through CloudFront under the same origin to avoid cross-origin issues when transferring credentials. I learned that using `*` for `Access-Control-Allow-Origin` doesn't work for credentialed CORS requests. But before all of this worked, I had extracted the pricing frontend into the same codebase, just in a new folder with the required files, and was trying to deploy it on the same infrastructure the rest of the application was using on @awscloud. It wasn't working because there were some issues between the build output and the CDK synthesis/deployment stages. Eventually, I extracted the code into a completely new repository and deployed it on @vercel.

• 
  MrWho (@Mrwho23) reported 1 hour ago

  @AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 1 hour ago

  @AWSSupport No it errors server side it doesn't work.

• 
  Matthew (@OneShotCaller) reported 1 hour ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  Jonny Castles (@jonny_castles) reported 1 hour ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud