Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (42%)
• Errors (35%)
• Sign in (23%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Point Pleasant Beach	Website Down	2 days ago
Little Rock	Errors	5 days ago
Atlanta	Website Down	5 days ago
Clearwater	Website Down	6 days ago
Monterrey	Website Down	12 days ago
Rostock	Website Down	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forengi, The Grand Nagus zek (@Elvismen) reported 3 minutes ago

  @AWSSupport Very concerning: AWS won’t let me pay an outstanding balance due to a billing issue. My account is closed, I’ve updated my card, opened a case, and still no human response. This is urgent and unacceptable. @AWSSupport please assist immediately.

• 
  Roberto (@MinagorriRob) reported 4 minutes ago

  @rwitoff @coinbase So, it's @awscloud hardware fault you say. But which other apps came down? Must have been hundreds of companies failing instead of just 1

• 
  Gajanan (@Gajanan_Shetkar) reported 7 minutes ago

  @AWSSupport Hope AWS continues supporting Indian startups during difficult situations like this. After 5 years of building on AWS, we’re still waiting for resolution while our production platform remains down. Requesting urgent assistance.

• 
  Saurbh Pandey (@JustABoyLost) reported 8 minutes ago

  @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

• 
  Nigel (@Witherndale99) reported 8 minutes ago from Oakville, Ontario

  @awscloud Human interface really sucks right now. Its difficult to use, error prone, lacks 99% of the users knowledge and context. So, a non invasive, adaptive interface, capturing input without contact, and also the ability to access my knowledge, experience, thoughts, and emotions

• 
  Homan (@_homester) reported 10 minutes ago

  @AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.

• 
  Tofu (@tofujson) reported 10 minutes ago

  @AWSSupport No, it's a problem you need to solve, you know there is, you've already received feedback and reports.

• 
  Kai Antonio (@KaiAntonio61428) reported 12 minutes ago

  @awscloud Juggling all that info definitely slows things down. Centralizing it sounds like a smart move.

• 
  Rafael Nascimento (@rafaelever) reported 17 minutes ago

  @AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.

• 
  peepee2u (@peepee2her) reported 18 minutes ago

  @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

• 
  Maynor Henríquez (@maynor_8795) reported 19 minutes ago

  @AWSSupport @AWSSupport Day 4 of complete silence on Case 177754503800193. My account is STILL locked, and we are literally bleeding money. Critical infrastructure for international logistics and clinical dental systems are entirely DOWN. Your "internal review" is destroying a real business.

• 
  The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported 19 minutes ago

  @AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.

• 
  Vijay Swami (@vjswami) reported 21 minutes ago

  In an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.

• 
  CCFC-New season (@sohali2012) reported 22 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  Alexandru Duzsardi (@aduzsardi) reported 24 minutes ago

  @AWSSupport thanks , but that doesn't help with current UAE region situation because the APIs are not working

• 
  FemPyro 🏳️‍⚧️ 🔞 (@TransFemPyro) reported 25 minutes ago

  FWI Amazon AWS is down so its not really VRChats fault. This also means other services like tiktok are down.

• 
  akash (@akashtattva) reported 29 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.

• 
  Marci (@Nma_ci) reported 35 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221

• 
  Eochu Ollathair (@TheDagda___) reported 36 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  Francisco Mariño (@JoseFcoMarino) reported 38 minutes ago

  @AWSSupport EMERGENCY! Our core production SaaS platform has been DOWN FOR 3 DAYS in LATAM, impacting thousands of users. Balance is $0.00 and documents were uploaded days ago.Please have a human manually escalate our open cases. We need urgent help!

• 
  Henrique Lima (@HenriqueLi88059) reported 43 minutes ago

  @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

• 
  Jason Walls (@walls_jason1) reported 45 minutes ago

  No cursor or AWS, but I have a AWS credits. @awscloud and honestly it was probably user error but @cursor_ai I seemed to demolish me credits? Is this the “stack”people are using?

• 
  Carbon Tax Neil (@NeilPitman10) reported 49 minutes ago

  @AWSSupport Great! another bot. OK, but no one is looking at the github issues log.

• 
  criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported 50 minutes ago

  @Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too

• 
  None (@BourDeniz) reported 50 minutes ago

  @AWSSupport 50+ hours, still unassigned. Production has been down since Saturday. Please escalate.

• 
  Uttam Tarsariya (@UttamTarasariya) reported 51 minutes ago

  @AWSSupport URGENT: My account was auto-upgraded from Free Tier, then suspended minutes later. No dues, no violations. Cannot login (root or IAM). Our production AI agent serving live users is DOWN. Please help reinstate ASAP. Ready to verify anything. Can I DM details?

• 
  Anthony (@anthonyistyping) reported 55 minutes ago

  @accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management

• 
  Money Guru Digital (@Moneygurudigi) reported 57 minutes ago

  🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems

• 
  Ross 🛩️ (@airline_king) reported 59 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Then had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this.

• 
  Murari mishra (@MurariYuvi) reported 59 minutes ago

  @AWSSupport Our organization with account id - 625119556213 is not able to login to the root account, also getting emails reg abuses in the account. Have been trying to get help but can't raise any support even. The Account manager has no clue what's going on. Can you help ASAP?