Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (42%)
• Errors (35%)
• Sign in (23%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Point Pleasant Beach	Website Down	15 hours ago
Little Rock	Errors	4 days ago
Atlanta	Website Down	4 days ago
Clearwater	Website Down	5 days ago
Monterrey	Website Down	11 days ago
Rostock	Website Down	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zippy (@zippy257) reported 2 minutes ago

  @awscloud @OpenAI wake me when one of these agents actually survives a real outage without human rescue

• 
  Rahul Patel (@U_N_R_3_A_L) reported 5 minutes ago

  @AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.

• 
  Carbon Tax Neil (@NeilPitman10) reported 12 minutes ago

  @AWSSupport Great! another bot. OK, but no one is looking at the github issues log.

• 
  mxh (@Jadore71411744) reported 13 minutes ago

  @AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏

• 
  OdysseasPapadmitriou (@odyhub) reported 15 minutes ago

  @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

• 
  Alex Joshua (@JoshuaAlex91434) reported 15 minutes ago

  @awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.

• 
  Matt Adams (@mattflashuk) reported 16 minutes ago

  @AWSSupport There is still no activity on this issue @AWSSupport

• 
  None (@BourDeniz) reported 17 minutes ago

  @AWSSupport 50+ hours, still unassigned. Production has been down since Saturday. Please escalate.

• 
  Ing. Kwadwo Kyeremeh (@KwadwoKyeremehT) reported 18 minutes ago

  Recently built a mail server, building email reputation is the hardest part, you have to resort to using Amazon AWS SES, that’s the only easy way out.

• 
  MISTER introvert ✊ (@sardarshankar4) reported 18 minutes ago

  I’m trying to sign up for an @awscloud Partner account through my employer as a blind user. The signup flow includes an audio CAPTCHA option, but the audio never plays. I tested multiple CAPTCHAs and multiple systems with the same result. What makes this especially frustrating is that AWS support itself requires an AWS account login — which inaccessible onboarding prevents me from creating in the first place. Accessibility cannot stop at the presence of a feature. The accessible alternative must actually function. @AWSCloud (@AWSSupport please investigate this.

• 
  Rafael Nascimento (@rafaelever) reported 19 minutes ago

  @AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.

• 
  Sergey Medved (@CyberSecBoss) reported 20 minutes ago

  A story of applying for Startup credits. @Azure - great customer service, hassle-free. @awscloud - back and forth straight out rejections, "at our discretion" from the support, to finally learn that the issue is in spelling out address street name "North" instead of "N".

• 
  Neki (@NekiWeb3) reported 23 minutes ago

  @NBA @awscloud gravity broken as hell

• 
  Soul & Silicon AI (@soulandsilicon) reported 24 minutes ago

  @AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

• 
  Kundan Kumar Kushwaha (@its_me_kundan) reported 26 minutes ago

  @AWSSupport @awscloud Facing an AWS account activation issue for 2+ days. Stuck in registration loop (error page), upgrade not working, ticket unassigned, and no response via chat despite hours of waiting. Account ID: 8651-2244-3590 Please assist urgently.

• 
  Trbimixs (@TrbimixsQ) reported 32 minutes ago

  @AWSSupport i've finished, plz fix it soon

• 
  BagerX (@Bagerix) reported 33 minutes ago

  Unacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)

• 
  akash (@akashtattva) reported 35 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied to ai spend seems intuitively wrong to me.

• 
  TLM13 (@accuratetlm13) reported 40 minutes ago

  @aryanandutkarsh @FisherPrice @awscloud I could get down with this!

• 
  peepee2u (@peepee2her) reported 40 minutes ago

  @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

• 
  Fôrtûne (@Fortune71227524) reported 42 minutes ago

  @AWSSupport It is not a service quota issue. I currently have 8 for the "all G and VT on-demand instances". That should launch 2 G5s. I hardly launch one without the 'insufficient capacity in this region'. Launching two successfully is a miracle. Y'all need to add more G5s in London.

• 
  Saurbh Pandey (@JustABoyLost) reported 44 minutes ago

  @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

• 
  Murari mishra (@MurariYuvi) reported 46 minutes ago

  @AWSSupport Our organization with account id - 625119556213 is not able to login to the root account, also getting emails reg abuses in the account. Have been trying to get help but can't raise any support even. The Account manager has no clue what's going on. Can you help ASAP?

• 
  Dave A Nationalist Jensen (@DaveJensen10) reported 48 minutes ago

  @awscloud I try to login but the screen is blank. Whut'sUp?

• 
  Nigel (@Witherndale99) reported 48 minutes ago from Oakville, Ontario

  @awscloud Human interface really sucks right now. Its difficult to use, error prone, lacks 99% of the users knowledge and context. So, a non invasive, adaptive interface, capturing input without contact, and also the ability to access my knowledge, experience, thoughts, and emotions

• 
  Arroiss (@arroiss12) reported 51 minutes ago

  @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

• 
  Winston (@winstonalien) reported 52 minutes ago

  Hey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?

• 
  Hershal Rao (@Hershal0_0) reported 52 minutes ago

  @awscloud translation: my boss saw a demo and now it’s my problem by monday

• 
  Akintola Steve (@Akintola_steve) reported 53 minutes ago

  Where statelessness breaks at the infrastructure level, silently. File uploads written to local disk. The file lives on one instance. Others cannot see it. Fix, object storage like Amazon S3. In process caches with no sharing. One instance caches, another does not. Fix, centralized cache. Background jobs tied to instance memory. Jobs disappear on restart. Fix, external queue. WebSocket connections tied to one server. Broadcasts miss other clients. Fix, shared pub or sub.

• 
  Shatakshi (@true_amateur) reported 56 minutes ago

  If we can point out mistakes we should call out the good work too. I forgot to appreciate the help from @awscloud .Because I tweeted here & raised an issue the service charges were waived off. Sampath if you see this Thank you for the help 🙏