Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (60%)
• Sign in (20%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	10 days ago
Township of Evan	Website Down	25 days ago
New York City	Website Down	28 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aqib Ansari (@Aqib_Ansari_) reported 12 minutes ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  Nandkishor (@devops_nk) reported 19 minutes ago

  Infosys DevOps Engineer L2 Round (Offline) My friend got these questions in the L2 interview: 1. What does the top command show in Linux, and what does load average represent? 2. What is the difference between Amazon S3 and EBS? 3. What is Amazon EC2, and can we use a custom OS/image with an EC2 instance? 4. What is the difference between self-managed PostgreSQL and Amazon RDS for PostgreSQL? 5. What are Primary Keys and Foreign Keys, and why are they used? 6. Can S3 data be automatically deleted based on a policy? How do S3 Lifecycle Policies work? 7. How would you install Nginx or Apache on Ubuntu? 8. What is sudo, and why do we use it in Linux? 9. What is the difference between Prometheus and Grafana? 10. How does Prometheus collect/scrape metrics? 11. How do you manage Docker images, containers, and running processes from the CLI? 12. Where is a Bearer Token normally passed in an HTTP request? 13. Do you use any third-party monitoring tools in your production environment? If yes, which one? 14. How would you design a standardized Jenkins pipeline for multiple teams? 15. How would you create reusable Jenkins templates and shared libraries? 16. How would you troubleshoot an intermittently failing Jenkins pipeline? 17. How would you integrate Maven into a CI/CD pipeline? 18. How would you manage builds involving Node.js, Python, or Go? 19. How would you troubleshoot a failed production deployment from Jenkins? 20. How would you investigate a Kubernetes workload with high CPU or memory usage? 21. How would you use cloud monitoring and logs to isolate an infrastructure issue? Save this if you're preparing for a DevOps Engineer interview.

• 
  jayesh somani (@Jayesh_Somani_) reported 24 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  M (@mdw864) reported 24 minutes ago

  @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

• 
  ErinE (@WhoaNowNelly) reported 26 minutes ago

  @DRiceHockey @WNBA @awscloud Same applies to all their stats. Their PRA is gonna go down too. That's the nature of injuries. Makes it harder for the individual, but does not increase the difficulty of the actual shot itself.

• 
  Luke Skywalker (@LSF4Life1981) reported 27 minutes ago

  @RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either

• 
  Omni (@omnishredder_) reported 28 minutes ago

  @AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!

• 
  Payal (@payal_codes) reported 28 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Sai Manikanta ☕ (@rebuiltWithSai) reported 29 minutes ago

  Day 19 of #JobSwitchUntilPlaced 🚀 Today's progress: ✅ Started a new Microservices project by building the User Service ✅ Solved 2 DSA problems ✅ Learned about Blob Storage (Amazon S3) One step closer to building production-ready, scalable backend systems.💪 #BuildInPublic

• 
  Ayush Awasthi (@Ayush_awa) reported 29 minutes ago

  @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

• 
  Kenton Parton (@kenton_parton) reported 31 minutes ago

  Anyone here work on AgentCore Gateway Targets at @awscloud? Been testing them for our MCP/agent platform. I like that it removes the credential leakage issue during development of new MCP's/Agents. But they’re slow AF!🐢 I’m seeing ~430ms added per request above baseline, in-region, with warm caches. Is that expected?

• 
  MrWho (@Mrwho23) reported 31 minutes ago

  @AWSSupport I create a case for your support and till now waiting for the reply My whole system and company is waiting for your support, but you are so slow

• 
  Jacklyn Taylor (@Ronindrake2) reported 36 minutes ago

  @awscloud hey, got a simple question When your moderation refuses to post a review of a book, can you do everyone a favor and instead of saying "one of these things" Say "here is the specific part that violates our guidelines. Pls fix it" It would be, so much more helpful

• 
  mail box (@mailbox28564784) reported 37 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  Chintan Shah (@chintan86) reported 39 minutes ago

  @AWSSupport @awscloud Dues cleared, reinstatement requested — still waiting with no movement. My production workloads are down and every hour is costing us. Can someone please prioritise this? Case ID ready to share over DM.

• 
  Andrii Bidochko 🦉 (@andriibidochko) reported 39 minutes ago

  The Missing Primitive for Autonomous AI: Bounded Agent Payments 💳🤖 For the past two years, autonomous agent loops (like @OpenClaw, Hermes, or custom agent harnesses) have been missing a critical infrastructure piece: the ability to transact on demand without a human in the loop. When an agent hits a paywalled research endpoint, a paid search API, or an MCP server mid-execution, the entire loop freezes. Up until now, your options were: 1. Hardcode expensive subscription API keys upfront. 2. Freeze execution and wait for a human to manually pay. @awscloud and the OpenClaw Foundation just published a blueprint solving this via Amazon Bedrock AgentCore Payments and the ⁠#x402⁠ protocol. Here is how it works, why it matters, and the primary architecture use cases:

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 41 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Guilherme Lage (@ItsEasypop) reported 42 minutes ago

  Another OG goes down. I remember people calling Storj the next Amazon S3 back in 2018

• 
  Weaver Labs (@Weaver_Labs) reported 43 minutes ago

  @amazon @awscloud @nvidia AI infrastructure is becoming a full-stack problem. GPUs are only one piece now, with networking, compute and data infrastructure all needing to scale together.

• 
  Adam 🤗 (@AdamMolnarHF) reported 45 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud ooh, I've actually been working on an autoresearch space for a different problem (math) using Kimi k3 + inference providers, I could try forking and seeing if I can reshape the structure around this with this data + build it fully in the open!

• 
  Nilesh (@nile3h) reported 46 minutes ago

  Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?

• 
  Keith (@happy_keith) reported 48 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Yuyun Francis (@FrancisYuyun) reported 49 minutes ago

  @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."

• 
  masaki (@silenthill_x) reported 50 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  The Trading Guy (@thetradingguy_) reported 50 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 51 minutes ago

  @AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.

• 
  Milan Jovanović (@mjovanovictech) reported 58 minutes ago

  @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

• 
  Harikrishna KP (@harikp2002) reported 1 hour ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  Jared Cassidy (@depach) reported 1 hour ago

  @grhmc @QuinnyPig @awscloud Not fixed on mine I login every day 🥲 did you have to set anything?

• 
  Jim Osman (@EdgeCGroup) reported 1 hour ago

  @awscloud Real innovation starts with people solving real problems.