Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (44%)
• Errors (37%)
• Sign in (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Website Down	3 days ago
Point Pleasant Beach	Website Down	7 days ago
Little Rock	Errors	11 days ago
Atlanta	Website Down	11 days ago
Clearwater	Website Down	12 days ago
Monterrey	Website Down	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankur Shinde (@ankurshn) reported 4 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  Henrique Lima (@HenriqueLi88059) reported 8 minutes ago

  @AWSSupport @awscloud Our medical imaging platform has been DOWN for 24+ hours. Real patients. Real exams. Real impact. AWS suspended with ZERO explanation and ZERO contact after opening. This is a Radiology/PACS system. Every hour matters. We are desperate for a response.

• 
  Rahul Patel (@U_N_R_3_A_L) reported 9 minutes ago

  @AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.

• 
  Marci (@Nma_ci) reported 10 minutes ago

  @AWSSupport @AWSSupport @awscloud We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177910350200072

• 
  DEXTER (@KinGalatasaray) reported 10 minutes ago

  @oyna_eFootball Amazon aws server ne zaman?

• 
  Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported 12 minutes ago

  @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

• 
  Uttam Tarsariya (@UttamTarasariya) reported 15 minutes ago

  @AWSSupport @awscloud Spoke with a rep who escalated to internal team. He committed to update in 4 hrs, said maybe slightly longer. It's been 7 hrs, no response. My production service is still down. How seriously does your team treat live outages affecting real users?

• 
  Ann O'Leary 🙄🤬 (@Panda6) reported 19 minutes ago

  @goodreads Hi - honest question - why is your site so very slow to load?? Can’t you get some @awscloud juice behind it??

• 
  Riccardo Dana | @SWOP (@riccardo_dana) reported 21 minutes ago

  Due to the @awscloud outage @SWOP_ai is currently down. We are working hard to resolve the issue asap. We expect to have it back and running in the next 2 hours. We apologize for any inconvenience this may have caused.

• 
  eve (@evevrcx) reported 21 minutes ago

  @awscloud @Twitch slow down

• 
  Funny Person (@PersonFunny23) reported 22 minutes ago

  @AWSSupport I don't use multiple case at a time I just use one case which case auto closed without resolving and without any reply . I already try to connect support team via call , chat , email not get response from support ,I am just wait and wait weeks are gone . So please resolve issue

• 
  The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported 27 minutes ago

  @AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.

• 
  AngelaY (@angelayoho1) reported 28 minutes ago

  @WNBA @awscloud Is this the same company that has down your atrocious scheduling?

• 
  Arroiss (@arroiss12) reported 29 minutes ago

  @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

• 
  InnoCommerce (@InnoCommerce) reported 32 minutes ago

  @AWSSupport It's been almost 2 weeks and nobody is helping me while i have some serious problems with my AWS account. That's unbelievable

• 
  StatusGator (@statusgator) reported 34 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  Pacific Card Exchange (@pactcg) reported 34 minutes ago

  @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

• 
  AI..AND METAVERCE.. (@bad_sin90451) reported 36 minutes ago

  @AWSSupport I judge that Andy Jassy, as a salaried CEO, cannot decide this alone. Consult with the Korean government regarding the Sinbad massacre and compensation issue. Pay 1% of three years of overseas revenue as royalties for intentional infringement. Issue an apology statement and promise prevention of recurrence. Consult with the Korean government regarding compensation for the massacre. However, my consent is required. Provide a definite answer to the Korean government by May 30, 2026. If there is no resolution, immediately cease all infringement of Sinbad Patent No. 1 and Patent No. 2 regarding all overseas shipping. For future royalties, pay 0.5% under a consistent global standard. A tall person must not kill a small person. Being tall does not mean being exempt. Otherwise, I will formally demand a special investigation and a congressional hearing as a record of startup extermination, with civil and criminal liability. You only need to notify the Korean government. You have committed an act that must never be committed in human history.

• 
  Homan (@_homester) reported 43 minutes ago

  @AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.

• 
  Trbimixs (@TrbimixsQ) reported 44 minutes ago

  @AWSSupport i've finished, plz fix it soon

• 
  Vijay Swami (@vjswami) reported 45 minutes ago

  In an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.

• 
  Henrique Lima (@HenriqueLi88059) reported 46 minutes ago

  @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

• 
  Maroun Mourani (@MarounMourani) reported 46 minutes ago

  @AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?

• 
  akash (@akashtattva) reported 47 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.

• 
  Rahul Khatri (@Rahulk644) reported 49 minutes ago

  @AWSSupport. Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789

• 
  Unknown Man (@OPM2319) reported 49 minutes ago

  @awscloud @amazonIN @AmazonHelp Why is my package not yet delivered? ? And when will you ppl solve the issues ?? If its not delivered today its my last order with you guys .. pls look into the issue immediately

• 
  Harald Jezek (@RealHaraldJezek) reported 51 minutes ago

  @AWSSupport It's really frustrating. No matter how I get in touch with you people, there is no attention to my problem. This issue is now going on for already 5 days and there is ZERO response.

• 
  Global Pulse (@Globalstats_77) reported 51 minutes ago

  🌐 Biggest Internet Outages in History ❶ 🇺🇸 CrowdStrike–Microsoft Outage (2024) — ~12+ hours ❷ 🇺🇸 Facebook Global Shutdown (2021) — ~6 hours ❸ 🇺🇸 Dyn Cyberattack (2016) — ~11 hours ❹ 🇺🇸 Amazon AWS S3 Outage (2017) — ~4 hours ❺ 🇺🇸 Fastly CDN Outage (2021) — ~1 hour ❻ 🇨🇦 Rogers Network Outage (2022) — ~24 hours ❼ 🇺🇸 Google Services Outage (2020) — ~45 minutes ❽ 🇺🇸 Cloudflare Global Outage (2025) — ~2.5 hours ❾ 🌍 Kazakhstan Internet Blackout (2022) — ~5 days ❿ 🇺🇸 X (Twitter) Global Outage (2025) — ~3 hours

• 
  Aikido Security (@AikidoSecurity) reported 56 minutes ago

  @kirodotdev is rewriting how software gets built. We're making sure it's secure. Aikido is the first security partner globally that @awscloud going to market with for Kiro. 🚀 AI agents now generate most of your code. Catching security issues in review doesn't scale. So we put Aikido where the agents are. Every change gets scanned automatically.

• 
  Anthony (@anthonyistyping) reported 59 minutes ago

  @accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management