Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (82%)
- Sign in (9%)
- Errors (9%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website Down | 4 days ago |
|
New York City
|
Website Down | 7 days ago |
 Ciudad Jardín
|
Website Down | 1 month ago |
 Kyiv
|
Sign in | 2 months ago |
 Chennai
|
Website Down | 2 months ago |
|
Point Pleasant Beach
|
Website Down | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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PositiveVibes (@KPTheFighter) reported@awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws
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DeeDee Armstrong (@deedeeafton) reported@t1097s @larunachalam @awscloud Tyler, are you an AWS actual customer, or just someone who thinks real people should “chill out” when a vendor causes actual business trouble and then jokes about it?
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Jan Jezek (@jbodl) reported@awscloud First you sent alerts that the account was over budget by 6-figure numbers. When the user logged in, the billing console confirmed the same. No banner there was an issue, no followup email, nothing. Just wannabe funny jokes on X. Seriously, AWS?
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Priyanshu (@iproductAI) reportedHere’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Anjishnu Ganguly (@Anjishnu46) reportedI posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.
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* (@BunnnyRAM18) reported@amazonIN @awscloud The same issue happened twice for these product
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Koray Yersel (@korayyersel) reported@AWSSupport My balance went down to zero. Time to the delete the aws account.
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Brandon James (@brandonajames) reported@callmeauntie218 Yes global outage from Amazon AWS.
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Harikrishna KP (@harikp2002) reported@AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!
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Shobhit Shrivastava (@shri_shobhit) reported@adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported@yellow_fellowz @awscloud @emm3122 AWS replied to me saying they’re aware of this issue
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JamilOmar ( 💉💉💉🦠 💉 💉💉) (@jamilomar) reported@chuanq @awscloud same issue !!!
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Kartik Jain (@kartikjain0101) reported@awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.
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S (@cloudsurf3) reported@awscloud Take down that other tone-deaf tweet, pure mockery of your customers
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M (@mdw864) reported@AWSSupport Either that or ask me to login, which I keep telling you I cannot login. It has nothing to do with 2FA. That is not the issue.
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M (@mdw864) reported@AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.
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GettingMyGlitchOff (@GettingMyGlitch) reported@AWSSupport Again there is a mass wave of suspensions like in May, I'm assuming in error as I've been on this platform for over 10 years and this seems to be happening more frequently. Emails from mturk-noreply havent worked in a long time so any updates on this situation?
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Ben Newton ベン (@BenENewton) reported@awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.
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GettingMyGlitchOff (@GettingMyGlitch) reported@AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its
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Master of Controversy (@THe0GAmer) reported@Pirat_Nation Amazon aws outage knocked psn offline for 8 hours while sony pushes an all digital future fans could not launch their purchased games
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Nil (@slowalgorithm) reported@awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.
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Ashmit Dutta (@ashmit105) reported@awscloud keeps charging me $60 a month. I can’t login to my account due to a deprecated email. Making support tickets goes nowhere. Anyone got advice on what to do?
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D (@D8118199174282) reported@awscloud No, you still haven’t compensated users for the cost bug error
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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Aramis Official (@AramisToken) reported@NoaSanderskyo7 @F1 @awscloud He was slow af, actually
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V0LYX (@0xV0LYX) reported@awscloud clear communication like this builds trust fast the fix matters but the transparency matters more
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Sam (@samraysap) reported@awscloud @Ankushk73325131 Not surprised that H1-B Amazon is highlighting a Non-American. And they wonder why a multi trillion dollar company is having errors like charging quadrillions of dollars to their users. Hire American
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Robert Culver (@senorculver) reported@awscloud Wow, that’s it, no explanation? No, and for your trouble, and extra work and panic, a free month of service or anything. Just our bad, see you next month?
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Steven Coburn (@pcgamer11) reported@PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!