Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (78%)
• Sign in (11%)
• Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	11 days ago
New York City	Website Down	14 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ümit Kaan Usta (@umitkaanusta) reported 2 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  M (@mdw864) reported 4 minutes ago

  @AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 5 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  Alvaro Villalba (@alvarovillalbap) reported 7 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  PolyPup (@PolyPup) reported 8 minutes ago

  I think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.

• 
  mark seery (@140ismymax) reported 15 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

• 
  Nil (@slowalgorithm) reported 16 minutes ago

  @awscloud The LEAST you can do is to give some compensation. This mistake caused operational issues for several companies across the globe.

• 
  Shobhit Shrivastava (@shri_shobhit) reported 16 minutes ago

  @adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com

• 
  Sam (@samraysap) reported 17 minutes ago

  @awscloud @Ankushk73325131 Not surprised that H1-B Amazon is highlighting a Non-American. And they wonder why a multi trillion dollar company is having errors like charging quadrillions of dollars to their users. Hire American

• 
  CaptainAmericaTex (@CaptAmericaTx) reported 21 minutes ago

  @LayoffAI During the last 12 months Amazon AWS had outages directly caused by initiatives from the AI group (with associated revenue impact). No surprise they are down sizing the snake oil sales men group.

• 
  GiveHateAChance (@HelpingHate) reported 22 minutes ago

  @awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.

• 
  barney (@Southclaws) reported 26 minutes ago

  @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

• 
  Siya (@reze_xqc) reported 27 minutes ago

  @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

• 
  Brian Porter (@kbporter) reported 29 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  masaki (@silenthill_x) reported 33 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  metis (@metis00001) reported 35 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  Ondřej Flídr (@snipercze) reported 36 minutes ago

  Hello @AWSSupport, is there any problem with EBS subsystem in us-east-2 (Ohio region)? Cannot resize volume (ending with internal error, same for console and CloudFormation), new volume is created but stuck in "Attaching" to the EC2. Thanks for check

• 
  Fikri Firdaus (@fikrfird) reported 37 minutes ago

  @awscloud This really isn’t something to joke about. A false billing alert at this scale can cause genuine panic and even serious health consequences. Some users may have rotated credentials, shut down workloads, or deleted services because they feared their accounts had been compromised.

• 
  Prateek Gupta (@p_valuee) reported 39 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  Ignacio Cassinelli (@igncass) reported 39 minutes ago

  @awscloud What a terrible response

• 
  Silksteele (@silksteele) reported 40 minutes ago

  @adamKDean @awscloud Pshhhh! That's a rounding error against your consulting fees and contract work. I'm surprised you even noticed.

• 
  Luke Skywalker (@LSF4Life1981) reported 41 minutes ago

  @RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either

• 
  Mahadev Vyavahare (@mahadevkv) reported 44 minutes ago

  @SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud

• 
  Felipe Rojas (@FipeRojas) reported 48 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  Edward Donner (@edwarddonner) reported 48 minutes ago

  @darkosubotica @awscloud @AWSSupport Thanks Darko. I'm keen to be involved. I'm aware there are challenges. A billing bug shouldn't cause a global outage or delete backups. I believe these are solvable. I don't want the possibility of financial ruin from a mistake or hack. Will DM.

• 
  Anjishnu Ganguly (@Anjishnu46) reported 49 minutes ago

  I posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.

• 
  Param (@Param_eth) reported 50 minutes ago

  The downfall of Storj Labs (bankruptcy): - launches Storj in 2014 to build a decentralised alternative to cloud storage - promises a blockchain based competitor to Amazon S3. - attracts thousands of node operators across the world - raises around $35 million in funding - secures roughly $30 million through its 2017 token sale - spends years building its decentralised storage network - the DePIN business model proves difficult to scale profitably 2021: - $STORJ reaches its all time high 2022–2025: - the token enters a prolonged decline - node operators report declining rewards and operational issues - Storj begins selling non-core assets and right sizing operations October 2025: - Inveniam Capital Partners acquires Storj Labs - the acquisition is expected to strengthen the company's future - financial pressures remain unresolved July 2026: - Storj Labs files for Chapter 11 bankruptcy protection - the company says legacy liabilities can no longer be outgrown - assets and liabilities are estimated between $1 million and $10 million > operations > customer services > the storage network continue running - Inveniam backs the restructuring process - Storj proposes a plan that could give STORJ token holders equity in the reorganised company - $STORJ falls another 14–15% after the bankruptcy announcement - the token is down roughly 99% from its 2021 all time high

• 
  Yuyun Francis (@FrancisYuyun) reported 58 minutes ago

  @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."

• 
  Gopal Goti (@gopal_goti) reported 58 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  banhchung (@banhchugxanh) reported 59 minutes ago

  @POTATOCHEAPGAM1 @trythreews @awscloud i'm so down for cloud gaming, but 5gb internet feels like a stretch