Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (44%)
- Errors (37%)
- Sign in (20%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Website Down | 1 day ago |
 Point Pleasant Beach
|
Website Down | 6 days ago |
|
Little Rock
|
Errors | 9 days ago |
|
Atlanta
|
Website Down | 9 days ago |
|
Clearwater
|
Website Down | 11 days ago |
 Monterrey
|
Website Down | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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Harald Jezek (@RealHaraldJezek) reported@AWSSupport It's really frustrating. No matter how I get in touch with you people, there is no attention to my problem. This issue is now going on for already 5 days and there is ZERO response.
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Homan (@_homester) reported@AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.
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None (@BourDeniz) reported@AWSSupport @AWSSupport We are a research center at McGill University. Our infrastructure has been down for 5 days and case 177833537500006 still hasn't been assigned to an agent. We may be small users, but researchers are waiting on this. All security remediation is complete please escalate
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Money Guru Digital (@Moneygurudigi) reported🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems
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Rahul Khatri (@Rahulk644) reported@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Clint Jorgenson (@ClintJorgenson1) reported@AmazonHelp @amazon @awscloud The Customer Experience (CEx) company with absolute dismal CEx. Incorrect delivery notifications to customers is pathetic. Investigate this store and fix it.
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いいね！ (@yiyine8) reported@AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?
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Jason Walls (@walls_jason1) reportedNo cursor or AWS, but I have a AWS credits. @awscloud and honestly it was probably user error but @cursor_ai I seemed to demolish me credits? Is this the “stack”people are using?
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Justin (@Justin__Co) reported@AWSSupport I've been trying since May 9th to get my SMTP for SES in production and I'm still in sandbox. I verified everything from the start. I submitted follow ups 33 hours ago that have still gone unanswered. I require email verification for my site, so I'm effectively down until you get this running. Please respond!
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Bulios.com (@bulioscom) reported$AMZN Amazon AWS went down in Virginia, $CME CME Group stopped derivatives trading in Chicago - oil, gold, S&P 500 and Nasdaq 100 futures had no price for hours.
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Astro Kanu (@AstroKanu) reported@awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reportedI’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens t do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.
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Rahul Patel (@U_N_R_3_A_L) reported@AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.
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عبدالله (@oSkyUpo) reported@awscloud @EASFCDirect Middle East FC 26 Pro Clubs players are being routed to EU servers instead of Bahrain/UAE servers, causing high ping and delay. The issue is widespread across Gulf players. Please investigate.
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Alper FERUDUN (@AlperTheKing) reported@awscloud The 2006 Black Friday peak-minute problem did not disappear. In 2026 agentic AI, the units are tool-call queues, retries, memory, eval gates, and sandbox slots. Same capacity planning, just less visible until latency explodes.
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Ankur Shinde (@ankurshn) reportedI went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.
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Tarun Singh (@JodhaTarun60774) reported@AWSSupport Still not working...
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Pacific Card Exchange (@pactcg) reported@AWSSupport Yes. Have a case up online but cannot get in contact with anyone. Still dealing with my site down for the past 2 days w/o any notification from AWS.
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Tejas Korde (@imTkorde) reported@AWSSupport hello AWS despite asking for multiple times to connect with the customer care executive I'm just getting we are working on it and I have to solve the issue today only please connect with the team it's highest priority task !
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aem (@aemukit) reportedI guess @awscloud is down and that's why everything is down.
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Alexandru Duzsardi (@aduzsardi) reported@AWSSupport thanks , but that doesn't help with current UAE region situation because the APIs are not working
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Marci (@Nma_ci) reported@AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221
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chen (@chen10075495) reported@awscloud Amazon AI Pricing Is Killing the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this. #AmazonSeller
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Marcus V (@EudoraFenty) reported5. Let's start with the prediction: AMZN to $230 before June. Here's why.1. OpenAI ended Microsoft exclusivity. Moved models to Amazon AWS. That means AMZN cloud revenue gets a new AI pillar. MSFT Azure growth is now in question.2. SBUX beat estimates by 12%. Raised full-year outlook. Global demand up 4.2%. US same-store sales up 3.8%.3. KO beat estimates too. Raised earnings outlook. Revenue up 5.1%. The consumer stocks are quietly crushing it while tech sells off.4. GM raised 2026 guidance. $500 million tariff refund. Revenue beat by $1.2 billion. Auto demand is holding despite $109 oil.5. The data says: consumer is strong, cloud is shifting, and Mag 7 earnings this week will set the tone for Q2.6. My bet: Amazon earnings surprise to the upside. AWS growth accelerates with OpenAI. STX already showed AI storage demand is real. The AI infrastructure buildout is not slowing down.
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alexand.ro (@alexand__ro) reported@AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS
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Astro Kanu (@AstroKanu) reported@aws @AWSSupport I’ve already used this link raised tickets explained the ongoing issue the only reply I got was pls log in- day 5 of my live project down- all payments made at my end- I’m serous if this isn’t resolved I’ll ask my clients to start contacting u for refunds #aws
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Francisco Mariño (@JoseFcoMarino) reported@AWSSupport EMERGENCY! Our core production SaaS platform has been DOWN FOR 3 DAYS in LATAM, impacting thousands of users. Balance is $0.00 and documents were uploaded days ago.Please have a human manually escalate our open cases. We need urgent help!
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Maroun Mourani (@MarounMourani) reported@AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?