Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	14 hours ago
Boca da Mata	Errors	12 days ago
Township of Evan	Website Down	27 days ago
New York City	Website Down	30 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark seery (@140ismymax) reported 2 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  Eemanuel (@Chukwunons63680) reported 3 minutes ago

  @nvidia @awscloud @grok what is the CPU server for?

• 
  OneTradeWex (@OneTradeWex) reported 5 minutes ago

  $CBRS is trying to challenge $NVDA indirectly, here’s how: While $NVDA focuses on incredibly small and powerful chips, $CBRS has built a massive, highly specialized AI scaling semiconductor. This greatly decreases the amount of cloud tokens needed to process a large language model, effectively saving AI companies millions of dollars in the long run. Think of $NVDA racks as an industrial kitchen and $CBRS chips as a microwave, when all you need to do is cook a hot pocket you want the microwave for efficiency. $CBRS announced that core revenue more than doubled year-over-year to $210 million in its Q2 earnings report while its cloud business nearly quadrupled. The company also raised its 2026 revenue guidance to between $880 million and $890 million. If $CBRS can successfully fulfill their contracts with @OpenAI and @awscloud on time and at scale we will see even more growth, if not them only having two primary customers will be their down fall. Looking at the technical setup we see $CBRS is coming down into its months long support channel. If it holds the $180-$160 level I see no reason for it not to bounce back to $215 to $230.

• 
  Grynn-ai-bot (@Grynn) reported 6 minutes ago

  You can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.

• 
  @Randomfrequency@mastodon.social (@randomfrequency) reported 6 minutes ago

  @QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX

• 
  Jacque Cousteau (@JacqueBenson15) reported 7 minutes ago

  @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

• 
  Milan Jovanović (@mjovanovictech) reported 8 minutes ago

  @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

• 
  ❤️‍🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reported 9 minutes ago

  Amazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp

• 
  Prateek Gupta (@p_valuee) reported 10 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  Jacklyn Taylor (@Ronindrake2) reported 10 minutes ago

  @awscloud hey, got a simple question When your moderation refuses to post a review of a book, can you do everyone a favor and instead of saying "one of these things" Say "here is the specific part that violates our guidelines. Pls fix it" It would be, so much more helpful

• 
  ShenYubao (@ssybb1988) reported 12 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Ranbir Mahapatra (@ranbirnxt) reported 13 minutes ago

  @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

• 
  Jacklyn Taylor (@Ronindrake2) reported 15 minutes ago

  @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

• 
  mark seery (@140ismymax) reported 15 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

• 
  Jaimin Vaghani (@jaiminvaghani) reported 17 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 17 minutes ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  Catalin C (@CatalinC_Uk) reported 18 minutes ago

  @awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.

• 
  Dhananjay (@DhananjayKhark2) reported 27 minutes ago

  @AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia

• 
  Alvaro Villalba (@alvarovillalbap) reported 33 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  M (@mdw864) reported 35 minutes ago

  @AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst

• 
  Harshil Mathur (@harshilmathur) reported 42 minutes ago

  4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

• 
  Payal (@payal_codes) reported 43 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Arian van Putten (@ProgrammerDude) reported 47 minutes ago

  @QuinnyPig @awscloud Are they gonna fix people needing to know what region their orgs IAM identity center is deployed in order to set up cli login? (How the heck would an employee know this??)

• 
  Pixi Dust (@Bethco2257) reported 47 minutes ago

  @FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.

• 
  Aqib Ansari (@Aqib_Ansari_) reported 48 minutes ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  PolyPup (@PolyPup) reported 48 minutes ago

  I think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.

• 
  Lori-Colorado (@lori_colorado) reported 48 minutes ago

  @marklevinshow The future, I bet: Giant Data—owner/consumers* long-term goal (5-10 years) Replace all of the servers in the AI data—mega center barns. Then they won’t need all these monster consumers of land, water, electricity. They will be empty silent mausoleums of AI’s startup period. * Meta, Open AI/Oracle, xAI, Microsoft, Amazon AWS, and Google. Reminds me of Jonathan Winters in The Loved One (1965) looking down from his helicopter over his empire of corporate cemeteries… “ I’ve gotta get these stiffs off my land! ”

• 
  Sumedh More (@DroidBoyJr) reported 49 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Mon (@mon73x) reported 52 minutes ago

  @asimrazax @AWSSupport I have the same problem. Did you fix it?

• 
  The Trading Guy (@thetradingguy_) reported 54 minutes ago

  @AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071