Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (40%)
- Errors (36%)
- Sign in (24%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Little Rock
|
Errors | 3 days ago |
|
Atlanta
|
Website Down | 3 days ago |
|
Clearwater
|
Website Down | 5 days ago |
 Monterrey
|
Website Down | 10 days ago |
 Rostock
|
Website Down | 13 days ago |
|
Glendale
|
Website Down | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Khatri (@Rahulk644) reported@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Trbimixs (@TrbimixsQ) reported@AWSSupport i've finished, plz fix it soon
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Dr. Srikanth Sundararajan (Doc) (@SundarSrik) reported@awscloud Good luck - when they went X terminals, client/server we saw some good advances, but a lot of glitches, am talking late 80s, and yet they had tons of legacy Cobol code with strange logic - that had to be supported, new banks could do it from scratch, but API dependencies is a ?
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Kunal (@kunal_twts) reported@ryukozyy @awscloud But those computers ease so much issues for companies
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SCOTT (@ScottSummers) reportedIf you’re still ignoring $ICP after today and @awscloud going down you’re retarded
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Pacific Card Exchange (@pactcg) reported@AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.
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The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported@AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.
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Ross 🛩️ (@airline_king) reportedLikely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an Xacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.
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Ross 🛩️ (@airline_king) reportedLikely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.
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Mf91 (@Mf9166921324) reported@awscloud @thomsonreuters Is there any outage on kinesis services around 15.10 UTC in eu central 1?
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply
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Justin (@Justin__Co) reported@AWSSupport I've been trying since May 9th to get my SMTP for SES in production and I'm still in sandbox. I verified everything from the start. I submitted follow ups 33 hours ago that have still gone unanswered. I require email verification for my site, so I'm effectively down until you get this running. Please respond!
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Dominique Staub (@domstaub) reported@awscloud Your cloud is someone's else's On premise. You just pay not to have someone else maintain, secure and feed the servers and server room. In Mauritius, a hosting fee starts at 3k usd per month.
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The Night King (@nightkingog) reportedI am witnessing @awscloud is doubling down
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Rafael Nascimento (@rafaelever) reported@AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.
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PhilD (@PhilD4064929573) reported@RealAllinCrypto @coinbase @awscloud Coinbase shld wake up & partner with $ICP & they wldnt be down right now costing them millions.
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Saurbh Pandey (@JustABoyLost) reported@AWSSupport My website is down from last 3 hrs tried everything but your support team is not responding. Please help
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Maynor Henríquez (@maynor_8795) reported@AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.
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Soul & Silicon AI (@soulandsilicon) reported@AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.
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Basim Khalid (@basimkhalid) reported@nygma504 @AWSSupport @awscloud Its down for me too. Any ETA please?
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Hailo Berto, yê Elî (@hailo_berto_9) reported@AWSSupport I did add a new credit card, but I cannot do payment! this is the issue!! this is not very helpful!
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Ross 🛩️ (@airline_king) reportedLikely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Then had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this.
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OdysseasPapadmitriou (@odyhub) reported@AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?
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Robin Morris (@RobinDavidMorri) reported@AWSSupport @UttamTarasariya think there's a general outage bc I can't login either. passkey not working and SMS message not delivered when I try MFA.
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Hershal Rao (@Hershal0_0) reported@awscloud and here i am taking 3 business days to fix a single css bug
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criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported@Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too
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Anthony (@anthonyistyping) reported@accuratetlm13 @FisherPrice @awscloud going to teach my 2 year old server management
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Marci (@Nma_ci) reported@AWSSupport @AWSSupport @awscloud We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177910350200072
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Exchange Invest (@Exchange_Invest) reportedWorrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.
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mxh (@Jadore71411744) reported@AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏