Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Sign in (10%)
• Errors (10%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website Down	17 hours ago
Ciudad Jardín	Website Down	26 days ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	2 months ago
Little Rock	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bittermelon (@melon_thief) reported 6 minutes ago

  @AWSSupport Moving my domains and hosting to Cloudflare. There should have been a service bulletin on the billing page explaining the issue

• 
  Okko Ojala @okko@mastodon.social (@okko) reported 13 minutes ago

  @edwarddonner @awscloud @AWSSupport Combine a bug like that and spending caps, and the services would have been taken down and caused major losses of services worldwide.

• 
  Anjishnu Ganguly (@Anjishnu46) reported 14 minutes ago

  Hey @AWSSupport, Our Case 178452910500907 is still not resolved, and we've been left waiting without any meaningful update. Because of this, we're also unable to apply for AWS Activate, which is directly impacting our business operations and slowing down our workflow. This delay is becoming unacceptable. Please look into this urgently and help resolve it as soon as possible.

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 17 minutes ago

  @jeffdafo @ivanburazin @awscloud Even aspnetcore can run on Linux now - there is no excuse to have (and pay through the nose) for Windows server licenses)

• 
  Mario Giampieri (@mario_giampieri) reported 19 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  Harikrishna KP (@harikp2002) reported 19 minutes ago

  @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

• 
  Nicholas Griffin (@ngriffin_uk) reported 22 minutes ago

  @deedeeafton @awscloud you should have enhanced your calm and raised a support issue instead.

• 
  paige s. (@PaigeSully88) reported 22 minutes ago

  @awscloud Your AI sucks and costs more than humans. This sure is not a human error

• 
  Naren Bao 包娜仁 | Physical AI Agents (@NarenBao) reported 23 minutes ago

  @awscloud please fix your Cost Explorer bug asap!

• 
  ₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported 24 minutes ago

  @yellow_fellowz @awscloud @emm3122 AWS replied to me saying they’re aware of this issue

• 
  Head4Liberty (@Head4Liberty) reported 25 minutes ago

  @thewebbie @awscloud Especially cool that the rest of the month he’s projected to recoup ~$800MM. He needs to up his usage like crazy the rest of the month! (Not to mention many other errors and inconsistencies in that snapshot.)

• 
  Edward Donner (@edwarddonner) reported 26 minutes ago

  @okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.

• 
  M (@mdw864) reported 26 minutes ago

  @AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst

• 
  Abdul Rauf (@armujahid) reported 30 minutes ago

  @miserer3_mei @AWSSupport It's a known issue that they are already checking

• 
  Gerzson (@Gerzsononline) reported 35 minutes ago

  @slap__tjips @awscloud Gosh ai haters are so ******* dumb they just assume and blame it on ai for a funny error that didn’t result in any wrong

• 
  riffy (@riffydays) reported 35 minutes ago

  Today, a rare break outside ended when a $90B bill hit my inbox and sent me rushing back I learned it was a bug from AWS Support on X—but finding out this way is a problem. If the bill came by email, why not the notice? Premium pricing. Anything-but-premium service @AWSSupport

• 
  Drate Berry (@drateberry) reported 35 minutes ago

  Is anyone else experiencing issues with the @awscloud Billing system? I’m trying to add a new card and both the physical and virtual versions are throwing a verification issue. Bank is saying they don’t see anything on their end. Waiting to hear back from AWS Support.

• 
  Gabe Fletcher (@gabefletcher) reported 35 minutes ago

  @marcelocantos @awscloud bro... touch some ******* grass. OF COURSE IT WAS AN ERROR. WHO REALLY THINKS THEY LOOK AT THEIR AWS BILL FOR A TRILLION DOLLARS AND SAYS "OH THATS DEFINITELY REAL" stop. go **** off to some VPS's or some ****.

• 
  Daniël (@dvtoever) reported 36 minutes ago

  @marcelocantos @awscloud Totally agree. I my took hours for the stress to leave my body. I tought i was hacked and my services were abused. They didnt bother to take down the billing page temporarily with a warning or sent a follow up mail pointing out this bug.I am going to close down my account as well

• 
  Jack Stone (@c0XhHxvylL) reported 37 minutes ago

  @AWSSupport be honest, how much of this problem was due to ai and/or vibecoding

• 
  Open_ERV (@open_erv) reported 47 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  Md Jaoyad (@JaoyadCode) reported 47 minutes ago

  @awscloud you should fix it otherwise people will become sick after watching the bill!

• 
  GiveHateAChance (@HelpingHate) reported 48 minutes ago

  @awscloud It's cute how the ***** indians who caused all of this are never at fault and how you dismiss what a huge error this was with an emoji.

• 
  PositiveVibes (@KPTheFighter) reported 49 minutes ago

  @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

• 
  Slav (@slaviknowsbest) reported 52 minutes ago

  AWS is currently showing wildly inaccurate billing data in Cost Explorer. My $20 budget suddenly jumped to $30k+ (153k% over). Official incident: 'Inaccurate Estimated Billing Data' (Global) - started yesterday. Don’t panic yet - these appear to be display errors, not actual charges. Spread the word so others don’t freak out. #AWS #AWSDown #Billing @awscloud

• 
  D (@D8118199174282) reported 52 minutes ago

  @AWSSupport Will the affected accounts be compensated for this issue?

• 
  ankur (@im__ankur) reported 55 minutes ago

  on my STUDENT account with a $10/month billing limit, I’m already unemployed & dead broke… and you drop $10 BILLION on me this month 😭 I can’t even afford ramen rn. Fix this glitch and throw in some credits for the mini heart attack pls @awscloud

• 
  Adam Peterson (@_adam_here_) reported 56 minutes ago

  @AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 56 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  devastatindave.eth (@NftCelestials) reported 59 minutes ago

  @awscloud totally avoidable error caused by reliance on unskilled h1b scabs ya'll will learn eventually