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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 42% Website Down (42%)
  • 35% Errors (35%)
  • 23% Sign in (23%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Point Pleasant Beach Website Down 15 hours ago
Little Rock Errors 4 days ago
Atlanta Website Down 4 days ago
Clearwater Website Down 5 days ago
Monterrey Website Down 11 days ago
Rostock Website Down 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • zippy257
    Zippy (@zippy257) reported

    @awscloud @OpenAI wake me when one of these agents actually survives a real outage without human rescue

  • U_N_R_3_A_L
    Rahul Patel (@U_N_R_3_A_L) reported

    @AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.

  • NeilPitman10
    Carbon Tax Neil (@NeilPitman10) reported

    @AWSSupport Great! another bot. OK, but no one is looking at the github issues log.

  • Jadore71411744
    mxh (@Jadore71411744) reported

    @AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏

  • odyhub
    OdysseasPapadmitriou (@odyhub) reported

    @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

  • JoshuaAlex91434
    Alex Joshua (@JoshuaAlex91434) reported

    @awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.

  • mattflashuk
    Matt Adams (@mattflashuk) reported

    @AWSSupport There is still no activity on this issue @AWSSupport

  • BourDeniz
    None (@BourDeniz) reported

    @AWSSupport 50+ hours, still unassigned. Production has been down since Saturday. Please escalate.

  • KwadwoKyeremehT
    Ing. Kwadwo Kyeremeh (@KwadwoKyeremehT) reported

    Recently built a mail server, building email reputation is the hardest part, you have to resort to using Amazon AWS SES, that’s the only easy way out.

  • sardarshankar4
    MISTER introvert ✊ (@sardarshankar4) reported

    I’m trying to sign up for an @awscloud Partner account through my employer as a blind user. The signup flow includes an audio CAPTCHA option, but the audio never plays. I tested multiple CAPTCHAs and multiple systems with the same result. What makes this especially frustrating is that AWS support itself requires an AWS account login — which inaccessible onboarding prevents me from creating in the first place. Accessibility cannot stop at the presence of a feature. The accessible alternative must actually function. @AWSCloud (@AWSSupport please investigate this.

  • rafaelever
    Rafael Nascimento (@rafaelever) reported

    @AWSSupport I'm a Brazilian customer locked out of my account due to a lost MFA device. Cases: 177385435200586 & 177738241200052. Free tier expiring — I can't shut down my server and will be charged unfairly.

  • CyberSecBoss
    Sergey Medved (@CyberSecBoss) reported

    A story of applying for Startup credits. @Azure - great customer service, hassle-free. @awscloud - back and forth straight out rejections, "at our discretion" from the support, to finally learn that the issue is in spelling out address street name "North" instead of "N".

  • NekiWeb3
    Neki (@NekiWeb3) reported

    @NBA @awscloud gravity broken as hell

  • soulandsilicon
    Soul & Silicon AI (@soulandsilicon) reported

    @AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

  • its_me_kundan
    Kundan Kumar Kushwaha (@its_me_kundan) reported

    @AWSSupport @awscloud Facing an AWS account activation issue for 2+ days. Stuck in registration loop (error page), upgrade not working, ticket unassigned, and no response via chat despite hours of waiting. Account ID: 8651-2244-3590 Please assist urgently.

  • TrbimixsQ
    Trbimixs (@TrbimixsQ) reported

    @AWSSupport i've finished, plz fix it soon

  • Bagerix
    BagerX (@Bagerix) reported

    Unacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)

  • akashtattva
    akash (@akashtattva) reported

    i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied to ai spend seems intuitively wrong to me.

  • accuratetlm13
    TLM13 (@accuratetlm13) reported

    @aryanandutkarsh @FisherPrice @awscloud I could get down with this!

  • peepee2her
    peepee2u (@peepee2her) reported

    @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

  • Fortune71227524
    Fôrtûne (@Fortune71227524) reported

    @AWSSupport It is not a service quota issue. I currently have 8 for the "all G and VT on-demand instances". That should launch 2 G5s. I hardly launch one without the 'insufficient capacity in this region'. Launching two successfully is a miracle. Y'all need to add more G5s in London.

  • JustABoyLost
    Saurbh Pandey (@JustABoyLost) reported

    @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

  • MurariYuvi
    Murari mishra (@MurariYuvi) reported

    @AWSSupport Our organization with account id - 625119556213 is not able to login to the root account, also getting emails reg abuses in the account. Have been trying to get help but can't raise any support even. The Account manager has no clue what's going on. Can you help ASAP?

  • DaveJensen10
    Dave A Nationalist Jensen (@DaveJensen10) reported

    @awscloud I try to login but the screen is blank. Whut'sUp?

  • Witherndale99
    Nigel (@Witherndale99) reported from Oakville, Ontario

    @awscloud Human interface really sucks right now. Its difficult to use, error prone, lacks 99% of the users knowledge and context. So, a non invasive, adaptive interface, capturing input without contact, and also the ability to access my knowledge, experience, thoughts, and emotions

  • arroiss12
    Arroiss (@arroiss12) reported

    @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

  • winstonalien
    Winston (@winstonalien) reported

    Hey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?

  • Hershal0_0
    Hershal Rao (@Hershal0_0) reported

    @awscloud translation: my boss saw a demo and now it’s my problem by monday

  • Akintola_steve
    Akintola Steve (@Akintola_steve) reported

    Where statelessness breaks at the infrastructure level, silently. File uploads written to local disk. The file lives on one instance. Others cannot see it. Fix, object storage like Amazon S3. In process caches with no sharing. One instance caches, another does not. Fix, centralized cache. Background jobs tied to instance memory. Jobs disappear on restart. Fix, external queue. WebSocket connections tied to one server. Broadcasts miss other clients. Fix, shared pub or sub.

  • true_amateur
    Shatakshi (@true_amateur) reported

    If we can point out mistakes we should call out the good work too. I forgot to appreciate the help from @awscloud .Because I tweeted here & raised an issue the service charges were waived off. Sampath if you see this Thank you for the help 🙏