Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Errors (40%)
- Website Down (33%)
- Sign in (28%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alamogordo
|
Website Down | 21 hours ago |
|
San Francisco
|
Website Down | 3 days ago |
|
Mercersburg
|
Sign in | 5 days ago |
|
Palm Coast
|
Errors | 8 days ago |
|
West Babylon
|
Errors | 14 days ago |
 Massy
|
Errors | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Patriot, unpaid trying to save our country (@mktldr) reported@awscloud new gimmick 1 Their #customerservice has really gone down. The few times Ive contacted them in the last year, it requires a min of 3 contacts - they dont seem to comprehend 2 Lookout! Many agents promise $, then u give a 5/5 rating & NEVER SEE THE MONEY. FRAUD!!!
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Mohammad Imran (@mohdemraan) reported@AWSSupport This is not about account suspension. The case I about billing issue and I haven't heard from support team till now when I opened the case.
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Jose Luis Guerra ⛓️💥🆓🗽 (@JLGuerraInfante) reported@nathanreimchevu @AWSSupport @marlowxbt Not true. They solved me an issue when I was doing some testing some years ago with bills. They had a service that wasn’t well pointed as no free near the free one. And they just delete the bill on it.
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MetroTec Incorporated (@MRTECHFIXES) reportedThe schema for AWS host names needs greater device. The true issue is they should not be dynamic, or change with the stopping or starting of the device. Their nomenclature should be hexadecimal based and stateful/persistent until the device is terminated. @awscloud @AWS_Gov
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Eduardo Rodrigues (@EduardoRod1972) reported@Suporte_Vanlink @AWSSupport @AWSSupport we have to pay a lot of people today, and we can’t use our systems, I believe the restatement needs to be immediately after de payment, this problem impacts in many areas of our company, including external users, many parents can’t see the school transportation in app
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Ignacio G.R. Gavilán (@igrgavilan) reported@awscloud_es @AWS @awscloud I need to talk urgently with you. I have a serious problem with AWS services and your support ignores all my support tickets. I prefer an in-person contact, in spanish if possible.
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XXX (@MshenguMasia) reported@Mikedotcoza His offer is insulting to the RSA community. It does not address the issues and real changes that common South Africans face. Others invest, such as the Amazon AWS project and Microsoft. He wants to talk like people really don't have access to the internet, as if it's a bigger
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Arshad Ansari (@arshad_ans5268) reported@AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.
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Manik Sharma (@manikgem37) reported@AWS @awscloud @amazonIN Hi, I am not able to use Marketplace models on Amazon bedrock even after having Activate Founders credit and payment methods added. Getting the 'Invalid_payment_instrument' error. Raised case too. Here is the latest one id 177678551600643. Please help!
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Manas Vardhan (@manas__vardhan) reported@HetarthVader @orangerouter @awscloud Seems like you wasted a lot of time finding a fix manually. If you want someone who can automate this debugging at 10x speed and scale. Let me know. I'm a researcher at USC, prev at JPmorgan. I automate stuff for fun.
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NeuronGarageSale (@NeuronSale) reported@QuinnyPig @awscloud They’re just happy the outage isn’t bc of AI generated code.
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.
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Bisi (@bisimusik) reported@awscloud can you please attend to my request? Our back @JustiGuide is down
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Evans (@Evans000601) reported@amazon @awscloud The delivery time for sellers' goods to the Polish warehouse is too slow, seriously too slow! Things like KTW5, XWR3... Could Amazon please optimize this or give us some more details?
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Pulseon (@pulseon_dev) reportedAmazon just acquired Fauna Robotics. Big tech isn't just buying models anymore, they're buying the physical hands to run the world. For @AWScloud, the edge is no longer a server—it’s a robot. #robotics #infra
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Queen of hearts (@Petielvr) reported@AWSSupport Hello, this is acct. #26672735262. I cannot pay my bill because I get a 404 error. I have been trying to escalate this issue since Friday the 17th. Please have a human call Donna @ 3148223232
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Smarty (@RathoreSmarty) reported@AmazonHelp @amazonIN @awscloud It is unacceptable refund was already initiated w/o any investigation Now after investigation,its denied citing policy violations. If issue, why was the refund approved in the 1st place? Reversing it later is unfair. I request immediate refund.
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Decent Cloud (@DecentCloud_org) reported@AWSSupport @lookingforsmht Monitor your inbox. The next customer with this issue finds this exact non-answer.
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Aman (@itsreal_aman) reported@AWSSupport My AWS Account got hacked, someone has changed my root email address I have MFA and my root email them also someone has updated the email now I am unable to login my account
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Paulo (@Paulolethal) reported@AWSSupport This doesn't solve my problem; if they're not going to include Claude Opus 4.7 in Kiro, then I'll switch to another tool.
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David Mauas (@dmauas) reported@awscloud why, WHY don't you fix the web console UI/UX?! AWS console seems to actually try to suck! It gets WORSE with time! Actually using bash is better than the disgusting web console!
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Vinit Taneja (@vinit_taneja) reported@amazonIN @awscloud @JioHotstar I got the tech help from a group of movie buffs. The problem originated because of a glitch at your end. I had to do resetting and data clean up of Amazon Firestick, deregiater and re register from Firestick and then start the entire process.
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Adrian SanMiguel (@ar_sanmiguel) reported@ranman @QuinnyPig @awscloud Yeah, well. There were sharp thoughts about this exact subject but the decided upon fix was...double down on moar official engagement. It ain't exactly working.
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🇪🇬fortnite egyption servers (@fortnite_Egypt1) reported@awscloud Players in Egypt are experiencing routing issues to the Bahrain AWS servers for about two weeks now. Ping jumped to ~150ms instead of the usual low latency. Please investigate and fix the routing problem.@AWSSupport @awscloud please fix the problem
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OpeningAi.com | For Sale (@openingai_com) reported@awscloud Banking tech has been running on ancient code for decades. Time to burn it down and build it back with AI.
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Ritesh (@RiteshA10965147) reported@amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.
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Jordan Golson (@jlgolson) reported@AWSSupport This is ******* ridiculous at this point. After a half dozen back and forth emails, the guy finally says "Also, after reviewing this request, I noticed a few things were not addressed and would like to clarify these. First, I see you mentioned that you're having trouble with an AWS Builder ID and not the account management console. Please note that an AWS Builder ID complements an AWS account, but it is separate from the AWS account and its sign in credentials." NO KIDDING, THAT IS WHY I SPECIFICALLY SAID IT WAS AN AWS BUILDER ID AND WAS SEPARATE FROM MY AWS ACCOUNT AND I COULD LOG INTO MY AWS CONSOLE JUST FINE. Explain to me what to do, because it seems like you are failing to THINK BIG and that you have zero BIAS FOR ACTION, so INVENT AND SIMPLIFY so that you can EARN TRUST and if you DIVE DEEP and do better, I'll DISAGREE AND COMMIT, got it?
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Saad Hussain (@SaadHussain654) reported@sadapaypk app services down in Pakistan because of drone attack on @awscloud kindly update us how long It will take to resolve this issue ? We are suffering from 1,2 days
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Ibraheem Tuffaha 🥛 (@IbraheemTuffaha) reportedwhen you try to buy Savings Plans yourself 🫠 @awscloud gives you Savings Plans and Reserved Instances Different types, different terms, different quantities They even give you recommendations Those recommendations go stale in days Usage shifts, workloads change, and suddenly you're either underutilized or short Under-buy and you miss the savings Over-buy and you're locked into years of commitment you don't need We've watched companies spend months on this and still get it wrong @MilkStrawAI does it automatically Scans the AWS account, figures out exactly how much commitment is needed, and buys it gradually over a week If usage shifts up or down, the system adjusts on its own Zero intervention from the client They just see the bill drop at the end of the month
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Decent Cloud (@DecentCloud_org) reported@AWSSupport @theodorebeers GitHub feedback. No case ID. No SLA. Problem solved - for AWS.