Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, sign in and errors.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 24: Problems at Amazon Web Services
Amazon Web Services is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (67%)
- Sign in (17%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boca da Mata
|
Errors | 4 days ago |
 Township of Evan
|
Website Down | 19 days ago |
|
New York City
|
Website Down | 22 days ago |
 Ciudad Jardín
|
Website Down | 2 months ago |
 Kyiv
|
Sign in | 3 months ago |
 Chennai
|
Website Down | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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M (@mdw864) reported@AWSSupport Five months of broken links & blocked support channels is unacceptable. You have more cut off core business services because you have refused to provide a person with disabilities a way to tell you that you are over billing me. Escalate to a senior rep to fix this before 9am cst
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Prateek Gupta (@p_valuee) reportedAWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?
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Guilherme Lage (@ItsEasypop) reportedAnother OG goes down. I remember people calling Storj the next Amazon S3 back in 2018
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Omni (@omnishredder_) reported@AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!
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Corey Quinn (@QuinnyPig) reportedI want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”
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Kartik Jain (@kartikjain0101) reported@awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.
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Gopal Goti (@gopal_goti) reported@AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.
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Nilesh (@nile3h) reportedReached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?
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Jonny Castles (@jonny_castles) reportedNot seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud
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zarrakh (@zarrakh) reported@awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws
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Aqib Ansari (@Aqib_Ansari_) reported@AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience
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Brian Porter (@kbporter) reported@amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!
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Jose njui (@jsnjui) reportedAnyone to sort my AWS account. Am unable to login. Any leads to urgently help fix @awscloud @aws_UGkenya
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JoeFromSJersey (@JoeFromSJersey) reported@AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.
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Siya (@reze_xqc) reported@AWSSupport @AWSSupport @awscloud Case 178653274100402, 4 days old. Got a copy-paste "noted for awareness" reply, no actual fix. Still locked out of AWS Builder ID, still can't access AWS Academy courses. This is blocking coursework. Fix it.
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Aramis Official (@AramisToken) reported@NoaSanderskyo7 @F1 @awscloud He was slow af, actually
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Eszter Morvay (@eszter_morvay) reported@AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now
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Ashmit Dutta (@ashmit105) reported@awscloud keeps charging me $60 a month. I can’t login to my account due to a deprecated email. Making support tickets goes nowhere. Anyone got advice on what to do?
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ErinE (@WhoaNowNelly) reported@DRiceHockey @WNBA @awscloud Same applies to all their stats. Their PRA is gonna go down too. That's the nature of injuries. Makes it harder for the individual, but does not increase the difficulty of the actual shot itself.
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?
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mail box (@mailbox28564784) reported@amazonIN @amazon @awscloud But in my personal experience, this response has never led to a real solution. They keep asking for the same details again and again, yet my issue remains unresolved. My ₹1,400 refund is still pending, and I have neither received a replacement nor-2
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WPBeginner (@wpbeginner) reportedYou have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)
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Maurizio Santamicone (@santamm) reported@awscloud And while you fix it, you can credit us for those amounts.
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Master of Controversy (@THe0GAmer) reported@Pirat_Nation Amazon aws outage knocked psn offline for 8 hours while sony pushes an all digital future fans could not launch their purchased games
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M (@mdw864) reported@googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.
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Rohit Dhawan (@rohitdhawan26) reported@AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.
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ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported@ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.
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Abhijit Tripathy (@AbhijitTripat13) reported@awscloud @awscloud still no response. You guys are so slow
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🔥 PHOENIXX🔥 (@AIPulse0) reportedAMAZON AWS PAYS $127K/MO FOR CLOUD COMPUTING. SERGEY BOUGHT CHEAP SERVER RACK + CLAUDE AI. MAKES $318K Pause at 0:11 — rack with 40+ servers. Every indicator glows green. This is local computing. Zero latency. Zero cloud bills. Sergey, 35, Ukraine. Was AWS architect, $7,200/month. Understands: companies pay Amazon millions, but they can do same calculations locally. Bought used server rack for $4,800. Installed Claude AI for local processing. 78 companies pay $4,077/month each instead of $12K on AWS. Amazon offered $4,200,000. Sergey said: "You profit from dependency. I profit from freedom." Why — in video.
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Dhanush N (@Dhanush_Nehru) reportedOpened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!