Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (50%)
• Errors (31%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	7 days ago
Chennai	Website Down	10 days ago
Point Pleasant Beach	Website Down	14 days ago
Little Rock	Errors	18 days ago
Atlanta	Website Down	18 days ago
Clearwater	Website Down	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uttam Tarsariya (@UttamTarasariya) reported 6 minutes ago

  @AWSSupport Ticket is not managed by the person who worked on it now, its another guy responding without knowing anything about past conversation after 10 hours and total 2 days. Is there anybody caring about the issue @awscloud @AWS_Australia ? case id : 177908080500394

• 
  Crypto Pulse (@x1cryptopulse) reported 7 minutes ago

  @awscloud @OpenAI Context retention across multi-step agent workflows is where the real scaling issues show up. 🤖

• 
  ELECTROCARDS (@ELECTROCARDS) reported 8 minutes ago

  @awscloud i am from Pakistan i need your help for Amazon account opening issue.

• 
  Nitesh rathore (@Niteshnitz1999) reported 9 minutes ago

  I got scammed for 20,000₹, i contacted the abuse team for help and take down' the domain they keep asking me evidence evidence after providing evidence several times then they say no illegal activities found @CloudflareHelp @AWSSupport Scammers shame on you

• 
  Matt Adams (@mattflashuk) reported 9 minutes ago

  @AWSSupport There is still no activity on this issue @AWSSupport

• 
  வல்லரசு (@VALLARASU_in) reported 10 minutes ago

  aws down? @awscloud

• 
  Alexa Web3 (e/acc) (@alexabelonix) reported 10 minutes ago

  @aiven_io @serenavc @awscloud this is why more outreach doesn’t always fix it 🤝 let's be mutuals!

• 
  criptoejəsus 𓂀🪙🌊 (@criptoejesus420) reported 15 minutes ago

  @Demosthenes555 @awscloud Yeah it knocked Fortnite down for a few hours too

• 
  Saurbh Pandey (@JustABoyLost) reported 20 minutes ago

  @AWSSupport My website is down from last 3 hrs tried everything but your support team is not responding. Please help

• 
  The Scambaiters (@TheScambaiters) reported 22 minutes ago

  @awscloud Thanks for your quick response to Nuking a Fraudulent PayPal Website, our other contacts shut down their Phones...

• 
  chaturfier (@chaturfier) reported 25 minutes ago

  @AWSSupport Production AWS SES account paused over a resolved credential scrape. Keys rotated, issues fixed. Case 178014826500654 unread for over 48 hours while business halts. Help?

• 
  Uttam Tarsariya (@UttamTarasariya) reported 26 minutes ago

  @AWSSupport Now, the guy who was working on this problem disappread and a new supporter came and respond me to go on the login page and dashboard and upgrade the plan. Simple !!! He does not know anything about the issue and we have to explain to him I think.

• 
  Money Guru Digital (@Moneygurudigi) reported 26 minutes ago

  🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems

• 
  Corey Quinn (@QuinnyPig) reported 28 minutes ago

  @AWSSupport @M0hkaif That’s not a great response. A. That place is a ghost town. B. Why not just suggest to the user that that’s expected behavior if they selected a multi-AZ cluster? It solves their problem right off.

• 
  StatusGator (@statusgator) reported 29 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  Eochu Ollathair (@TheDagda___) reported 30 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  Misu (@yngmisu) reported 37 minutes ago

  i’m having a really hard time getting better value from the open source models that are available on bedrock claude and codex just oneshot tasks, ending up cheaper in the long run i don’t like spending money on the model just solving compile errors in a loop @awscloud can we get some of the new models on bedrock or are yall busy with the openai deal (which i’m waiting for too)

• 
  Vijay Swami (@vjswami) reported 40 minutes ago

  In an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.

• 
  Jimmy Z (@Xiaozhu9110) reported 40 minutes ago

  @chainlink @amazon @awscloud AWS listing solves the biggest adoption problem — developers can now plug into Chainlink without touching crypto tokenomics. Smart move making this just another API in their existing stack.

• 
  Unknown Man (@OPM2319) reported 40 minutes ago

  @awscloud @amazonIN @AmazonHelp Why is my package not yet delivered? ? And when will you ppl solve the issues ?? If its not delivered today its my last order with you guys .. pls look into the issue immediately

• 
  Nifty Cycle Lab (@NiftyAlpha_Q) reported 41 minutes ago

  @AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!

• 
  Nitesh rathore (@Niteshnitz1999) reported 42 minutes ago

  How to take down a platform if they are doing scam?? you will report it to hosting or abuse team with full evidence? Beginning from the chats to end of the chats where the scammer registered you to blocked you and payment proof,but from past one Month I'm reminding @AWSSupport

• 
  chaturfier (@chaturfier) reported 42 minutes ago

  @AWSSupport Correct: it's been just over 48 hours since the start of the issue.

• 
  None (@BourDeniz) reported 43 minutes ago

  @AWSSupport @AWSSupport We are a research center at McGill University. Our infrastructure has been down for 5 days and case 177833537500006 still hasn't been assigned to an agent. We may be small users, but researchers are waiting on this. All security remediation is complete please escalate

• 
  Sridhar Katakam (@srikat) reported 44 minutes ago

  @AWSSupport 39 hours since my email reply and still waiting. There's not a single human reply so far regarding the billing issue.

• 
  LAuk23 (@Pearl23X) reported 45 minutes ago

  @WNBA @awscloud Your AI is broken. Back to the drawing board.

• 
  practitioner (@Chrispractical) reported 48 minutes ago

  @awscloud The real advantage isn’t budget size… it’s how fast you can safely ship AI that actually solves real problems in regulated industries

• 
  Matt Adams (@mattflashuk) reported 54 minutes ago

  @AWSSupport 40 days for a billing issue. Can you look into this please.

• 
  Eduard Lugo (@eduardlh) reported 56 minutes ago

  @AWSSupport Hi @AWSSupport, 🚨URGENT: Is there anything else I can do to expedite this process? A phone number I can call, or an email address? My business has been down for 48 hours. Please advise.

• 
  Nagarajan (@Nagarajan5164) reported 1 hour ago

  Hi @awscloud team, Greetings of the day. Could you please share me the technical help team to unlock my account details Issue Able to login with username and password and MFA is not working so could you please help me on this. Thanks