Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 46
New York City, NY 46
Chicago, IL 45
Atlanta, GA 33
Dallas, TX 31
London, England 28
Miami, FL 27
Phoenix, AZ 24
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 16
San Jose, CA 12
Indianapolis, IN 12
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Boston, MA 8
Duluth, GA 8
Montréal, QC 8
Oklahoma City, OK 8
Columbus, OH 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • undeadorionart Orion (@undeadorionart) reported

    @AmazonHelp But the account specialists ARE the problem. They're the ones who sent me the email.

  • mayankshekhar92 Mayank Shekhar (@mayankshekhar92) reported

    @AmazonHelp What are the unforeseen issues? I would like to know and why are they happening so frequently? You just take the customer for a toss. You are not resolving my concern. Please escalate this to your manager. I would like to connect with them. @amazonIN @amazon

  • tril111 Alan Weber Newman Nguyen (@tril111) reported

    @amazon would have about 1 month to contest a server set up at Cambridge for this. It takes 1 week to contest.

  • Relaxsecu RELAX SECURITY (@Relaxsecu) reported

    @AmazonHelp i buy mobile from Amazon after receive it was not working from last 3 days we request them to pick up but not done yet .very very third class policy of return and refund . I suggest not to buy from online.

  • LokeshTandi Lokesh Tandi (@LokeshTandi) reported

    @AmazonHelp I've contacted them three times but always date forwarded and the issue not resolved.

  • missysite missy, fast? wa • mt after dm. (@missysite) reported

    @jwainnnnnnn ✹ amazon prime video sharing 𔘓 ⸼ 1 month — 12k ⤻ mobile only 𔘓 ⸼ 1 month — 15k ⤻ can login all device ✹ amazon prime video private 𔘓 ⸼ 1 month — 30k ⤻ all device

  • staryyasa kiya jual goodnotes 30k (@staryyasa) reported

    @csocherry prime video ad k AMAZON PRIME Sharing 1 bulan : 18k (plan mobile) 23k (plan premium bisa login tv/laptop) Private 1 bulan : 25k (plan mobile) 30k (plan premium bisa login tv/laptop)

  • RealDailycash Real Daily Cash|Better Your Finance With 💵 Online (@RealDailycash) reported

    Go on google or amazon and read the review section to see what the readers are having issues with. This will help you understand the market needs and challenges. Use this to help you choose a digital product to sell: Preparing To Sell A Digital Product

  • mayankshekhar92 Mayank Shekhar (@mayankshekhar92) reported

    @AmazonHelp Intentional or not this is happening repeatedly. If there is an issue with the delivery team at @amazonIN it should be informed before so that I can then decide if I need to place the order or not

  • L0STRKIVE aya⁷ (@L0STRKIVE) reported

    @INDIG0122 oh okay, thank you! now the problem is finding one but its out of stock and i dont really trust amazon

  • ManabendraDhara Manabendra Dhara (@ManabendraDhara) reported

    @AmazonHelp I think you chat nick name is "Mohd". I think you saying that "Request you to wait for 24-48 business days for an update on this. I will be keeping a personal follow up on this issue and will get back to you with an update on this".

  • LMLJ2012 Ronald Reagan's reanimated head (@LMLJ2012) reported

    Still waiting for @walmart to refund my money. Walmart, for years, has had a problem with thieves redeeming gift cards of customers on their website. Attorney general @LeslieRutledge needs to investigate #walmart #walmart9115 #Amazon

  • LokeshTandi Lokesh Tandi (@LokeshTandi) reported

    @AmazonHelp No more dates are required for this. My concern is only that resolve this issue only Today before 3 PM

  • laneptunium caveman lucis (@laneptunium) reported

    basically all i did today is lay down and scroll through amazon and add stuff im never gonna buy to my cart

  • undeadorionart Orion (@undeadorionart) reported

    @Kiethlivechats yes. an instagram repair scam can help with my amazon customer support issue. makes total sense.

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