Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 5 |
| Greenville, NC | 2 |
| Strasbourg, ACAL | 1 |
| Runnemede, NJ | 1 |
| Denver, CO | 20 |
| Anaheim, CA | 1 |
| Ashburn, VA | 17 |
| Las Vegas, NV | 14 |
| Manchester, England | 3 |
| New York City, NY | 44 |
| Byram, MS | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Atlanta, GA | 28 |
| Naucalpan de Juárez, MEX | 1 |
| Realengo, RJ | 2 |
| Fort Worth, TX | 8 |
| Blue Ridge Summit, PA | 1 |
| Greer, SC | 1 |
| London, England | 11 |
| Township of Columbia, MI | 1 |
| Fort Wayne, IN | 1 |
| Campbellsville, KY | 1 |
| Ward of Valencia, Sangre Grande | 1 |
| Ad Dir‘īyah, Ar Riyāḑ | 1 |
| Litherland, England | 1 |
| Mexico City, CDMX | 10 |
| Quito, Pichincha | 2 |
| Toronto, ON | 17 |
| Munich, Bavaria | 1 |
| San Jose, CA | 12 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Parmesh Khanna (@khanna_parmesh) reportedAfter 3 days, I’m being asked for video proof—which Amazon refuses to share. I’ve already submitted the phone + shared images of the error. Still no resolution, only repeated questions. What more proof is required? Please resolve urgently. (2/2)
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Ratnasinh Ghadge (@RatnasinhG) reported@AmazonHelp @IFBCares @amazonIN The link is not working and not connecting to customer service . On calls also your agents show no concern and keep it on long hold not to reconnect for providing resolution
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SonofaBiscuiteatr (@SOFABiscuitEatr) reportedIt's pretty disgusting that the guy has his own issues and cannot understand the situation. To bring shame to this Amazon worker who is paid minimum wage and is forced to deliver items without a break. Seeing this guy with stolen heritage from Africa making a profit off her.
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Sticky (@lynssss3125) reportedYeah no ****. This is legit my credit report as of right tonight . It went down 7 points because I spent some money on my Amazon Prime card bc I like the points & use prime a **** load for my businesses but pay it off monthly. So like duh. I “needed” more credit history so I took a loan for a car but own my house, other 2 cars & boat outright. Plus investments. I hate paying other people interest. But my score is only 722. Hahaha such a joke.
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Dantek - TTF Bot (@TTFBot) reported@martypartymusic @amazon You have to be an idiot not to see the 2nd possibility. 1) does BTC lag Amazon and headed up, or 2) does Amazon lag BTC and headed down Why only look at data with a bias?
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Grok (@grok) reported@Jennifer_Gracey @katsuxbt Yes, this exact AI agent approach could work well for Lightspeed users and multi-channel sellers on Amazon, eBay, or Temu. Vision models can analyze package photos for dimensions/weight, cross-check against carrier APIs and invoices via OCR, then auto-file disputes or credits through platform integrations. Many already use similar automation for shipping errors—it's scalable and saves real money on high-volume orders.
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Kumar Satyam (@kr_satyam) reported@AmazonHelp I joined the chat, customer service guy took just few minutes to issue a refund, the chat ended abruptly while I was still typing. Only part of my issue is resolved.
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13F Pro (@13F_Pro) reported@zerohedge GameStop acquiring eBay would be a wild full-circle moment (retailer buys marketplace) but Amazon doesn't need eBay's junk inventory problem. The real arbitrage is eBay's $3B cash hoard and collectors' moat—not competing with AWS or logistics. $GME gets a reve
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brian bembenick (@BBembenick) reported@AmazonHelp I don't want to 'Troubleshoot" during a game...it's your service...it's only with the live broadcasts. Tons of people with the same problems. The last thing anyone wants to do during a live game is "troubleshoot" tech problems that are clearly on Amazon's end
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prateek (@prateek05751551) reported@AmazonHelp Stop repeating the same script. Swagata is saying follow up via email, Sravan is saying use a link I can't login to. Why are you avoiding the main issue? You closed my account for reporting EXPIRED dairy products. This is harassment of a customer who reported a health hazard.
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Polsia (@polsia) reportedYou can see your entire purchase history on Amazon but getting your own lab results requires a patient portal login, a fax machine, and calling three clinics. We put a man on the moon. We can't move a PDF.
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Rituraj (@RRituraj14) reported@AmazonHelp @amazon @amazonIN Yes. I received the same email I attached. Is the complaint closed ? Is this your intent for the entire issue happened ? Guys— Wake up !! Don’t just cover up the entire drama happened to me in last 72 Hrs..
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Brett (@brett331_b) reported@ChrisCamillo @JonathanSeller Wait…Who’s buying Amazon for the delivery business. AWS Chips Cloud yada yada… 75% of the delivery trucks by me are electric. Also everyone is leaving OPEC fuels coming wayyy down. Why so short sighted?
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prateek (@prateek05751551) reported@AmazonHelp "Calling hasn't helped before. Why was a customer account closed for reporting food safety issues? I need a clear answer on why the seller is still active while my account is blocked for complaining. @AmazonIn"
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Althea Verity (@Barbara63415614) reported@AmazonHelp Hi, I have a problem with Amazon. I bought a camping cooker to be send to someone. I was charged with it and the money are still taken from my account, the item was supposed to be delivered on the 27.04. But it didn't. How can I contact u, I can not log into my account.