Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 17
Chicago, IL 14
New York City, NY 14
Atlanta, GA 14
Seattle, WA 11
Columbus, OH 10
Denver, CO 9
Manchester, England 9
San Jose, CA 8
Los Angeles, CA 8
London, England 7
Ashburn, VA 6
San Francisco, CA 6
Miami, FL 6
Edison, NJ 6
Tampa, FL 5
Coatesville, PA 5
Jacksonville, FL 5
Boston, MA 4
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
San Antonio, TX 4
St. Louis, MO 4
Reno, NV 3
Madison, WI 3
Houston, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Lottie_Poppie Lottie-pop 🍭 (@Lottie_Poppie) reported

    @PrincesaBallena Amazon needs to fix this immediately

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @rohitsriv We're sorry to learn you're facing issue with Amazon Pay later. As the issue is already escalated, kindly wait till the timeframe mentioned by our support team for further assistance. Appreciate your understanding. -Pranay

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Tyraadshae Hello, we're sorry to hear about this. Could you please tell us on which Amazon platform you are facing this problem (.fr, .co.uk, .es, …) ? Please do not disclose any personal or account information when explaining. -Wahiba

  • Manu78807422 Manu (@Manu78807422) reported

    @AmazonHelp Please share the email id on which i can write my problem.

  • DEMIRKAYA2022 DEMIRKAYA (@DEMIRKAYA2022) reported

    @AmazonHelp Look, sir, you sent the same link before and I filled the forums on the link you sent and the answer I got was as follows; we deal with amazon customers not amazon seller problems.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.47 ms (0.13 ms jitter) Download: 2733.52 Mbps (data used: 2.7 GB ) Upload: 3252.67 Mbps (data used: 3.3 GB ) Packet Loss: 0.0% Date: 2022-05-24 03:00:42 (JST)

  • nev101101 Neville Gregory 100% FBPE #FightFor1Point5🇺🇳 (@nev101101) reported

    I've been playing trivia blast and quite often it doesn't recognise correct answers. This is annoying. I've reported it to Amazon but they say the problem is with my devices it isn't. Had 2 questions where the correct answer was coral. The host said I answered the questions wrong

  • DEMIRKAYA2022 DEMIRKAYA (@DEMIRKAYA2022) reported

    @AmazonHelp I'm really bored for 8 months, fed up, sir, pay back my right of $3157, amazon seller help robots don't understand me now, I have products to send to your fba. warehouses and i have a lot of overdue payments this problem really took me 8 months @AmazonHelp

  • tylercolp Tyler (@tylercolp) reported

    @OWGrandma Yeah I'd go with Amazon or uh Microcenter? do guys have those idr. I wouldn't mention the newegg thing if it was just personal experience, but a TON of people in the last few years have had issues with RMAs and stuff. (I honestly haven't but stopped buying from them anyway)

  • PariaTarun Tarun Paria (@PariaTarun) reported

    @AmazonHelp Your support team will tell product is delivery 22 may under 9AM-9PM but they will not delivered next i will call they will tell product is delivery in 23 may under 9AM-8PM but still now product is not delivery.why your support team will not solve my problem.

  • DEMIRKAYA2022 DEMIRKAYA (@DEMIRKAYA2022) reported

    @AmazonHelp Look, sir, you sent the same link before and I filled the forums on the link you sent and the answer I got was as follows; we deal with amazon customers not amazon seller problems.@AmazonHelp @JeffBezos

  • Gaurav_647 Gaurav (@Gaurav_647) reported

    @AmazonHelp So what to do your page is publicly visible. You are not providing proper service and Amazon is very big scammer.they are openly cheated customer. How many times I have to compliment or tweets you . Why you are not solving my problem.

  • Neeati Neeati (@Neeati) reported

    @AmazonHelp Hi Habib. @amazonIN I have already raised the request. However I have to wait for three days for resolution and I don’t even know if you guys will ever refund my money post investigation. My heart is absolutely broken and this is my hard earned money at stake

  • avipate79423216 avi patel (@avipate79423216) reported

    @AmazonHelp Again repeated answers. I don’t have access to my account so i am not able to login please read previous massages before reply and try to help me please sir @AmitAgarwal

  • HunterRyu Sarah Quilt (@HunterRyu) reported

    @phillypaws Some of the items in Amazon are broken links. They may just be sold out but it won't hurt to have someone check and maybe update to a replacement option. (Like a laundry detergent)

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