Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 15
Dallas, TX 14
Chicago, IL 12
Seattle, WA 12
Los Angeles, CA 10
Columbus, OH 8
New York City, NY 7
Denver, CO 6
London, England 6
San Jose, CA 6
Manchester, England 6
Jacksonville, FL 5
San Francisco, CA 5
Las Vegas, NV 5
Ashburn, VA 5
Coatesville, PA 5
Brisbane, QLD 4
Sydney, NSW 4
Indianapolis, IN 4
Phoenix, AZ 4
Frankfurt am Main, Hessen 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Charlotte, NC 3
Miami, FL 3
Houston, TX 3
Madison, WI 3
Cincinnati, OH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • trippwhitbeck Tripp Whitbeck (@trippwhitbeck) reported

    @AmazonHelp Yup. Well, to be precise, TS, I have re-started FireTV and re-loaded the app (as your ridiculous "Network Error" message suggested)

  • Kristian9k3g Kristian Gilland (@Kristian9k3g) reported

    @AmazonHelp After logging in, I am prompted to log in again, indefinitely. When I try a different password it tells me I am using the wrong password. Like ******* Duh, I know my password. But no, say "Thank you" as if the problem is fixed you robot.

  • SkipAshseed Skip Ashseed (@SkipAshseed) reported

    @ctrlaltcassie It's the same problem I have with my Watchlists on Google TV, Netflix, hulu, Amazon, imdb, and whatever other services are out there (and again, my library and Hoopla)

  • Kristian9k3g Kristian Gilland (@Kristian9k3g) reported

    @AmazonHelp 1800-571-894 If anyone else needs it they have an entire set up based around this problem just so you can call a number that should be the first thing that pops up on google.

  • krish_ashx ashutosh krishna (@krish_ashx) reported

    @AmazonHelp I am doing the same but they are nit able to track my account. It is going now and then. Hence tweets are made. I feel you guys are not ready to call on this and check the issue with the customer executive support team the say the issue is under investigation with different team.

  • Louis83733034 Louis (@Louis83733034) reported

    @LLinWood Anyone try opening the link, Lin posted? Site is down, kinda strange considering its powered by Amazon AWS should have high availability and failover, one of the primary reasons for going to the cloud 🧐

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 19.05ms Download: 746.06Mbps Upload: 657.65Mbps

  • BhawanKang Bhawan K. Kang (@BhawanKang) reported

    @desiMoriarty @andrewschulz Doesn’t matter if that competition is apmc or other small private players. See amazon for that matter, corporations such as amazon either force small players to sell of or they create a system where prices are temporarily crashed down so they don’t survive.

  • ksamgnet Ksamgnet 🇨🇦 🇯🇲 (@ksamgnet) reported

    @DGBassani So Amazon not closing down fulfillment centres while covid is still rampant there and flights from foreign countries didn't contribute?

  • HarpinonAndo Charpham (@HarpinonAndo) reported

    @JuliaHB1 I’m locked down. I can’t go anywhere or see anyone. I can give money to Amazon and Morrison’s, that’s it . Quite what is it that the media are clamouring for me to be deprived of ?

  • Incogneato6000 Incogneat0 4623 (@Incogneato6000) reported

    covid hit. you lose all of your gigs, and not only are you stuck inside instead of performing, but you have rent and bills bearing down on you. not to fear though, because you got a single $1200 prepaid visa, and you take a job and the amazon warehouse.

  • trippwhitbeck Tripp Whitbeck (@trippwhitbeck) reported

    @AmazonHelp @AETV Season 15 (magically) has no "connection error." Hmm...

  • PositiveMitu MituPositiveThinkerz (@PositiveMitu) reported

    @Mothercarehelp @MothercareIN my 5 onesies non refunded . Customer Care has no answers. I return 6 and get refund for only 1? COz noone has an idea who are the picker ups of d delivery.Shame to such a big brand.Never faced this issue with returns on Amazon!

  • frankenste_IN Rahul Sharma (@frankenste_IN) reported

    And only way to registered your complaint by Twitter. Then also the @AmazonHelp doesn't solve any problem. They will just create replacement request nothing else. This my last order from @amazon @amazonIN

  • niyatcat ((Ni)) (@niyatcat) reported

    Amazon really went from not knocking at all to now banging my whole door down like they’re the feds, I-

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