Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 48 |
| Los Angeles, CA | 48 |
| Chicago, IL | 46 |
| New York City, NY | 46 |
| Dallas, TX | 32 |
| Atlanta, GA | 31 |
| Miami, FL | 28 |
| London, England | 27 |
| Phoenix, AZ | 25 |
| Denver, CO | 24 |
| Ashburn, VA | 22 |
| Paris, Île-de-France | 21 |
| Washington, D.C., DC | 17 |
| San Francisco, CA | 16 |
| Houston, TX | 13 |
| Toronto, ON | 12 |
| San Jose, CA | 12 |
| Indianapolis, IN | 12 |
| Las Vegas, NV | 12 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 11 |
| Jacksonville, FL | 10 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Mexico City, CDMX | 9 |
| St. Louis, MO | 9 |
| Manchester, England | 8 |
| Spokane, WA | 8 |
| Boston, MA | 8 |
| Duluth, GA | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Shannon, CMT
(@alphatrends) reported
@SyedSaqibMian4 @PatilBankNifty that person selling the book is a thief, it has not been authorized by me, I hope it is a terrible copy, I have reported the seller to Amazon
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Tarun Kapoor
(@Tarunkapoor24x7) reported
@AmazonHelp person from ECR team when failed to resolve my issue said take INR 500 in pay balance & close this issue and when I denied from that & said that I will report regarding it, he said do whatever you want to do as I am the only one who will be reverting back to you on this matter
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Khuram Zaman
(@zamandigital) reported
@__mharrison__ Writing a script in python to identify new space characters in a .csv and replace them with an empty space, then upload that .csv into Amazon SageMaker Ground Truth for a labeling job. (Previously, I uploaded a .csv of tweets and each one was broken up into a separate datapoint).
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Chickwoman #proud member of the wokerati
(@chickwoman) reported
@AmazonHelp I ordered a product for delivery today. I was told there was a problem with the courier. I contacted the courier who said go back to you. I was told wait today and if not arrived I could have a refund. It hasn't and now I'm being told to wait until 1st March. Not good enough
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Happy Kapoor
(@happykapoor23) reported
@AmazonHelp My issue your team pickup my product but your comapny did't provided me refund kindly check order id throw already given you
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Indian Reddy
(@ManuReddy22) reported
@AmazonHelp That is the problem now. The seller/manufacturer is not responding. Would you advise the alternative or we should stop buying items from Amazon as @amazonIN @AmazonHelp doesn't cover such areas.
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Abhishek 31
(@3101abhishek) reported
from
Tensuwat, Uttar Pradesh
@AmazonHelp Your every service is very disgusting, past my every order from Amazon I am suffered lots of problems in many ways
-
𝓖𝓸𝓵𝓭𝓮𝓷 𝓖𝓸𝓭𝓭𝓮𝓼𝓼 𝓓𝓮𝓼𝓽𝓲𝓷𝔂 1k 🌞
(@Destiny24600) reported
@AmazonHelp Yes I have and you guys SHUT DOWN my account!!! How ******* stupid?!
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Edd
(@Edd56295236) reported
@AmazonHelp When I sign in using your link it gives me no recent order information for the same account that does have order information on my app. On the app it says you couldn’t deliver when there was no barriers to delivery? And I took a day off work to accept delivery?
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Jack Q. Riley
(@jackandjillcpl) reported
Despite my disdain for Amazon, I have a few dollars in gift cards, and am considering ordering it. After the sale price, my gift cards would bring the cost of the set from $159 down to less than eighteen dollars. Just gotta stop talking myself out of it.
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Queen👑
(@chelsxnecole) reported
@AmazonHelp you need to talk to amazon about why the quality has went DOWN.
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𝓖𝓸𝓵𝓭𝓮𝓷 𝓖𝓸𝓭𝓭𝓮𝓼𝓼 𝓓𝓮𝓼𝓽𝓲𝓷𝔂 1k 🌞
(@Destiny24600) reported
@AmazonHelp Oh yes I’m on the phone with them now this problem better be fixed soon. I’m a regular customer
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HIMANSHU VASHISHTHA
(@himanshugeo1) reported
@AmazonHelp Now there is another issue i faced is that when I called customer support to ask about re-rejection of claim, they replied as the matter is with social media team, they can tell nothing about
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Pradeep Pandey
(@ppaddy_pp) reported
@AmazonHelp Pls resolve the issue and don’t give those nonsense
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shefali bhatia
(@ShefaliBhatia74) reported
@AmitAgarwal @imVkohli Amit,ItS really shameful that i am takingthis platformto writeto U,itsbin 4 mnths Amazon haSNT Resolve technical issue SOMe facing trouble,&when I requeston cancellationfor refund in MY bank accNt it goES to pay balance WHY? ISNT THIS FRAUD &CHEATING & AMAZON SHOULD BE ASHAMED