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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 18
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 1
Seattle, WA 4
Barcelona, Catalonia 1
Oak Lawn, IL 1
Castelsarrasin, Occitanie 1
Salzburg, Salzburg 1
Fort Smith, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • rheidrick24
    Rick Heidrick (@rheidrick24) reported

    Duke & Michigan on December 21st has been scrapped due to TV rights issues. Duke will play Texas Tech again at MSG. Duke's game against Texas Tech will be the second in its nonconference deal with Amazon for 2026-27, joining UConn (11/25) and Gonzaga (2/20).

  • AlwinRaut
    Alwin Michael Raut (@AlwinRaut) reported

    @AmazonHelp @amazonIN @JeffBezos I hope you've taken the time to review all my previous chats and email communications. If not, please do so before responding. It would also be appreciated if you and your team could show some courtesy and professionalism when communicating with customers. I have been following up on this issue for weeks, yet all I've received are false assurances and inconsistent information. Since I was unable to get a clear and accurate response through your regular support channels, I was left with no option but to raise the matter on social media. Please review the email trail carefully before replying. I'm more than willing to explain my concerns in detail, provided there's a genuine effort to understand and address them. The service I've experienced so far has been extremely disappointing. Pathetic customer service and a complete lack of accountability. ##ChorAmazon

  • KrishnShahi
    Shri_Krishna_uvaach (@KrishnShahi) reported

    @AmazonHelp Issue resolved. Thank you

  • GamerUPGaming
    GamerUP (@GamerUPGaming) reported

    @TheRavenHelm man... are you detective seeds right? this is a new profile name ? whatever.. the "digital only direction" was announced more than 3 weeks ago.. not last week.. PSN servers are hosted by Amazon AWS, and amazon AWS had some disruptions today, they already solved the issue.

  • JimMount148111
    Wallet to maam (@JimMount148111) reported

    @feetofastoner Amazon ? Throne not working

  • DKemeridou
    Despoina | Book Marketing Visuals for Authors (@DKemeridou) reported

    Go to one of your books on Amazon and click your own name. Where did it take you? If you landed on a search results page instead of an author profile, your books aren't claimed in Author Central. And that search often doesn't surface your own backlist. Nothing looks broken from your end. The link works. It just doesn't go anywhere useful. Go claim your author page — if you haven't already — and add your books, so the readers wanting to know more have somewhere to go.

  • ShipBob
    ShipBob (@ShipBob) reported

    Two years ago, Our Place launched on Amazon. Today it accounts for nearly 30% of their total sales, at 3x the return on ad spend of their DTC business. COO Ali Shahid says a big part of that came down to one shift: moving from FBM to FBA. They noticed that change alone drove a 30% increase in conversion. The lesson isn't "go all-in on Amazon." It's that the brands growing fastest right now are meeting customers wherever they want to shop, and building the operations to support it. When the channel works, the numbers follow.

  • PlumbNick
    Nick Plumb (@PlumbNick) reported

    The new federal college accountability test is measuring the wrong thing. It asks whether bachelor’s programs leave graduates earning more than a typical high school diploma holder ($30–41k). On the surface, this sounds reasonable until you look at the actual labor market. For example, Amazon and other large employers already pay warehouse and fulfillment workers $18–22+/hr with benefits from day one. Meaning they’re often earning over $40k on day one - no degree required. Beyond this, programs like their “Career Choice” covers tuition for employees and many internal management tracks drop the degree requirement after two years of tenure. These non-skilled, entry level, wages create upward pressure across sectors due to their mass availability. Despite this, they still sit lower than pure market forces would allow because the labor pool has been expanded by foreign students on visas, work visa holders and refugee/asylee placement programs that feed the same entry-level roles. Further, credential inflation compounds it. When employers started requiring bachelor’s degrees for jobs that never needed them, the demand for college seats rises. As such, tuition and debt rise while returns stagnate or fall. The test should ensure young Americans don’t spend 4–6 years away from their communities, accumulate $35–40k+ in debt and often land near a wage floor that has been held down by policy. A real test would ask whether the degree beats the best no degree paths the market already offers, a higher bar than the current one, which is too low - allowing us to papered over a broken system.

  • HSBawa_Official
    HSBawa (@HSBawa_Official) reported

    @AmazonHelp Thank you. Unfortunately, this link also takes me back to the same generic Customer Service page where I have already submitted my complaint and received only a standard response. It does not provide any way to contact the specialist team you referred to. I have followed every instruction given by Amazon Customer Service and @AmazonHelp, yet I continue to be redirected to the same generic support channel. This appears to be a process failure in the escalation mechanism, as despite repeated assurances and multiple escalations, my issue remains unresolved. Kindly have the specialist team contact me directly or provide a working channel through which I can reach them.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @vaishnil Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • WeeksHattie2
    Formerly D (@WeeksHattie2) reported

    @AmazonHelp I see very little point quite frankly. I've called you many times before about this issue and nothing changes.

  • RichDog0
    great pasta (@RichDog0) reported

    The Iran war is entering a much more dangerous stage It is almost five months old, and the fighting is no longer limited to missiles and drones hitting military targets. Now the attacks are spreading to oil tankers, water plants, and even data centers. In the last few days the Houthis said they hit two Saudi oil tankers in the Red Sea. That matters a lot. The Red Sea is one of the main routes for oil leaving the Gulf. If the Houthis keep attacking ships there, the amount of oil that can leave the region will drop. Saudi Arabia can try to send some oil through the Suez Canal instead, but big fully-loaded tankers cannot go through the canal. They would have to unload half their cargo first or use smaller ships. That makes the trip to Asia about four weeks longer and much more expensive. At the same time Iran is hitting water plants in neighboring countries. Kuwait gets 90% of its drinking water from desalination plants. Officials in the region say some cities would have only about seven days of clean water left if those plants stop working. Water is becoming a real weapon in this war. Look at the map below - it shows how dependent the Gulf countries are on these plants. The problems are not only in the Middle East. In the Black Sea, Ukraine has attacked more than 150 tankers since the start of July. One of those attacks stopped loadings at the CPC terminal in Novorossiysk. Around 80% of Kazakhstan’s oil normally goes through that terminal. Kazakhstan produces about 1.7 million barrels a day. If the terminal stays closed for long, some of that oil will have nowhere to go and production will have to be cut. Europe is also in a weak position for the coming winter. Natural gas storage is only 54% full right now. At the same time in 2022 it was already 64%. Injection rates are running below the ten-year average. Qatar’s LNG exports are still limited because of the fighting, and an LNG tanker has already been hit. Gas prices in Europe have jumped above 60 euros. If the situation in the Gulf stays bad, Europe will face a tight and expensive winter with almost no safety margin. Data centers are becoming targets too. There have already been five confirmed attacks on data centers in the Gulf. Iran hit Amazon data centers in the UAE and Bahrain early in the war. The U.S. hit one in Iran in return. Iran then published a list of 29 tech targets that includes $AMZN, $MSFT, $GOOGL, $NVDA and others. These centers are important for both Gulf countries and the United States because of the huge AI investments planned in the region. Oil prices have already risen more than 30% since the beginning of July. Some people still think the market will find a way around every problem. That view is getting harder to hold. In a full regional escalation, oil could easily go back to the $128 level we saw in 2022, or even higher toward the 2008 peak of $146. The war is no longer just about missiles. It is now about oil routes, drinking water, gas for Europe, and the computers that run modern economies. All of these pressure points are active at the same time. That is why the situation feels more dangerous now than it did a few months ago. $SPY $QQQ $IWM $XLE $XLK $XLY $OIL

  • mikemwb
    Mike Buterbaugh (@mikemwb) reported

    @AmazonHelp No one helped and it is a day too late so what is the point? The issue is this consistently happens to me and I pay for Prime for the 2 day shipping and I get that about 60 percent of the time

  • VocalPolitics1
    VPol (@VocalPolitics1) reported

    Satellite imagery has revealed the destruction of Amazon server facilities in Bahrain following a retaliatory strike by Iran's Islamic Revolution Guard Corps. ■ The IRGC's Aerospace Force says it launched cruise missiles targeting "central data infrastructure" belonging to the US tech giant in Bahrain, as part of the 24th wave of Operation Nasr 2. ■ The strike was retaliation for a US attack on under-construction civilian facilities in Darkhovin, Iran. ■ Amazon’s collaborations with the US military include expansive military cloud and tech contracts through Amazon Web Services (AWS).

  • mayfair13
    M (@mayfair13) reported

    @AmazonHelp fix Alexa. Don’t activate services without authorization. Create an easy feedback and complaint link. Your AI doesn’t seem to like Feedback and complaints and doesn’t want to deliver them. very close to walking away from this company 100%.

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