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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Marquette, MI 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Paris, Île-de-France 17
Edison, NJ 1
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • FLINTKYA
    FLINT Network (@FLINTKYA) reported

    What if the most dangerous prompt injection is the one that does nothing when it arrives? Your agent reads a webpage, answers correctly, and ends the session. No visible failure, no suspicious action. Days later, that same page comes back as long-term memory, enters a new session as system-level context, and turns an ordinary tool call into silent data exfiltration. That is what @Unit42_Intel demonstrated with an Amazon Bedrock Agent. They built a travel assistant on Amazon Bedrock Agents with memory enabled. The agent could book trips and read websites, and the attacker had no access to any of it. All they needed was for the user to hand the agent a link. The page looked like an ordinary national parks guide. Hidden in its HTML was a prompt injection payload, but it wasn't built to hijack the live conversation. It targeted what happened after the conversation ended. Bedrock Agents can summarize each session into long-term memory, and that summary can be retained for up to 365 days and inserted into future orchestration prompts. The summarization template wrapped the conversation in XML tags, and the webpage content landed inside the agent tool's result field, the one part of the prompt the attacker controlled. The payload forged closing and opening conversation tags, which placed its instructions outside the apparent conversation block, where the model was more likely to read them as summarization guidance. The model then stored those instructions in memory under a fabricated topic it called a "validation goal." The visible session stayed clean. Days later, the user came back in a new conversation and asked the agent to book a trip. The agent booked it normally. In the background, it loaded the poisoned memory into its orchestration prompt, encoded the user's information into a URL, and sent it to the attacker's command-and-control server through its web tool. That is the whole attack chain: untrusted content becomes a poisoned summary, the summary becomes trusted memory, and the memory drives a future tool call. @Unit42_Intel is explicit that this was not a vulnerability in Amazon Bedrock. The proof of concept ran without Bedrock Guardrails, and AWS says its preprocessing and prompt-attack protections can mitigate this specific path. But the broader problem doesn't go away, because prompt injection has no complete solution. The practical answer is layered control: inspect untrusted content, restrict where tools can connect, limit agent privileges, keep invocation logs and traces, monitor behavior, and enforce policy at the point of consequential action. That last boundary is where FLINT operates. @FLINTKYA doesn't clean an agent's memory or inspect every outbound request. But when a payment, checkout, paid API call, x402 request, or delegated commercial action routes through FLINT, the requested action is checked against the principal's actual mandate and recorded as a signed decision. The same identity does not guarantee the same behavior.

  • dpahariguy
    Pahari Guy (@dpahariguy) reported

    Dear @AmazonHelp @ICICIBank @ICICIBank_Care I've been using my Amazon Pay ICICI Credit Card for 19 years and recently discovered that nearly ₹11,000 worth of reward gift cards were credited to an old, closed Amazon account instead of my active one. Almost half of those rewards have already expired because I couldn't access that account. Despite multiple attempts through customer support, the issue remains unresolved. I've shared all the proof via email and requested that the remaining valid rewards be transferred to my active account and future rewards be credited correctly. Loyal customers shouldn't lose rewards due to an account-linking issue. Please help resolve this. #AmazonIndia #AmazonPay #CustomerSupport

  • iMsameer_06
    Mohammed Sameer (@iMsameer_06) reported

    @AmazonHelp @ICICIBank @amazon Resolved my problem as soon as possible

  • wwebbinc2024
    Willis (@wwebbinc2024) reported

    Never short amazon for a long-term gain.... but a short-term position to the downside isn't bad idea if timed right The stock looks like it has bounced off its higher zone and could be on its way back down to the lower zone might be a good swing short without leverage of course as this'll prevent a forced exit if it goes against ya @amzn

  • Robertchef77
    Robert (@Robertchef77) reported

    @sethjlevy @weigelsstores @BurgerKing I buy food for a living. Wholesale prices for vegetables are down, chicken, pork, butter, cream, are way down. Fully trimmed Chicken breast is under 2 dollars a lb. Under Biden it was up to $6 a lb. Same with eggs. 15 dozen? 16 dollars. A twenty dollar burrito is a choice. I pay $46 for five pounds of coffee. Thats high but its not $5 for a large coffee. Thats a choice too. I go to the supermarket as well. I can spend $200 for a week or $60. Choices. Go to Amazon. Brown Rice is 18 dollars for 15 lbs. Delivered. The only exception is beef. Prices are up for the summer grilling season. This winter prime NY strips were $14 a lb. My local supermarket has Beef filet for $19.99. Thats a premium product. 8oz burgers? $2.50 each. I work with a lot of Hispanics. They always tell me meat is unaffordable in their countries in C.A. A whole days pay for a lb. of beef. Even the $20 Burrito only takes an hour to earn.

  • sloeginpsyop
    Laura (@sloeginpsyop) reported

    @reddit_lies Well, these men are feminists and in this household they split all work down the middle, so they’re like “Who checked out the noise last time?” And he and the wife sit and argue about it until she’s like “Fine, I’m a strong independent woman” and she grabs a baseball bat and goes downstairs and finds the Amazon package of the Lego set he ordered for himself and the 186th new drink powder she ordered that was dropped off at 11PM and slammed against their door.

  • FUser88732
    Forum User (@FUser88732) reported

    I do this all the time and every day. Sarching Google, posting on X, watching YouTube. In many other software and services where A.I is transparent - Amazon, X, Android services which are transparent. Even the self-service checkout at my local supermarket uses some form of AI to recognise the products we scan. This particular maths problem was written on paper, photographed, and attached to an LLM plugin. The application passed the PNG file to Mistral 4 OCR and DataLab via their APIs. These are two of the best services/tools for handwriting recongition, tables, diagrams sketched by hand. The LLM plugin received the TeX outputs, compared the results and produced the final polished version tex/tikz file. I checked it for minor corrections. I can also use an LLM to search the web through the Brave Search API or Internet Archives. It is faster and more accurate. If you will find an LLM that can consistently produce accurate solutions to geometry problems, you may become famous and earn a place on the AlphaGeometry team and other similar teams.

  • prakashadvani
    Prakash Advani (@prakashadvani) reported

    I got scammed today... well, almost. Heads up: Executive impersonation scams are still very active. Got an urgent email from my boss asking to buy ₹30k in Amazon Pay gift cards "for team rewards." Red flags to spot: 🚩 Domain mismatch (Sender was on a random Zimbra mail server) 🚩 Artificial urgency & "keep this confidential" 🚩 Asking for gift card redemption links/codes Always verify unusual requests via a secondary channel!

  • Smudgersmith15
    Steven Smith (@Smudgersmith15) reported

    @RangersFC @RangersTV @RangersFC please can you look into a specific RTV app for fire tv or allow purchase through and work via Amazon video or something? Whenever I buy a game or package on RTV I have problems getting on. Every time. Via internet on a fire stick is painfully slow.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @puchka001 @puchka001 We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

  • polsia
    Polsia (@polsia) reported

    Amazon KDP has a quality problem. Éditions Tesselles is a French digital publishing house built on the opposite bet: fewer books, real editorial work, a recognizable brand. The catalog opens soon.

  • nehasippy
    Neyhhaa Agarrwal (@nehasippy) reported

    @amazon @amazonIN @jagograhakjago This is the 3rd issue i have highlighted. Ur social media team is confused now totally!

  • kitsunedevs
    Kitsune 🍃 (@kitsunedevs) reported

    @deeperflows the counterfeit ssd problem is way worse than people think even amazon's commingled inventory means "sold by amazon" doesn't guarantee the drive you get came from a legitimate supply chain

  • spara10twitch
    spara10 (@spara10twitch) reported

    @AmazonHelp Well, you have messaged but like I said this doesn’t fix the issue, and the other game I order was meant to come out on the 4th, and hasn’t been delivered either and that is still waiting on being dispatched, it not even moved, this so goddamn stupid

  • Mukelei2
    Bukele (@Mukelei2) reported

    @itsolelehmann “Researchers” have always been retarded. The Spanish sailed down the Amazon and wrote of hundreds of communities, many significantly large. Yet researchers rejected the idea based on the reasons written on the tweet. They’ve been wrong all along.

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