Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:


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Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rosedale, MD 85
Greenville, OH 14
Madrid, Comunidad de Madrid 12
São Paulo, SP 12
Los Angeles, CA 11
Seattle, WA 10
Atlanta, GA 9
Charlotte, NC 8
Mexico City, CDMX 8
Dallas, TX 7
Denver, CO 7
London, England 7
Quito, Provincia de Pichincha 6
Miami, FL 6
Phoenix, AZ 6
Chicago, IL 6
Monterrey, NLE 5
Melbourne, VIC 5
New York City, NY 5
Toronto, ON 4
Montréal, QC 4
Barcelona, Catalunya 4
Kolkata, WB 4
Juárez, ROO 3
Frankfurt am Main, Hessen 3
Toluca, MEX 3
Curitiba, PR 3
Ahmedabad, GJ 3
Bristol, England 3
Rome, Lazio 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RishabhGosain4 Rishabh Gosain (@RishabhGosain4) reported

    @AmazonHelp Didn't resolve my problem Till now

  • shoheiohtaniny Righty slinger (@shoheiohtaniny) reported

    Amazon watches their employees like big brother. Then they issue warnings and some other crap not to give them raises S O P is a joke.

  • leenshalifoe leen | (@leenshalifoe) reported

    @dob_xmcu amazon has problems istg

  • Abhijit_Uz Abhijit Nath (@Abhijit_Uz) reported

    @AmazonHelp Thank you so much for this kind of weird service from your end . I used that link but your your chat support person said Hi gave her identity ,i said my issue , no reply from then. Thank you @amazonIN

  • Walterenyinnaya Walter Enyinnaya (@Walterenyinnaya) reported

    One useless affiliate is using my videos to run ads for amazon Kdp I need to know how I can track the person down asap

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 8.10 ms (7.38 ms jitter) Download: 2443.81 Mbps (data used: 4.0 GB ) Upload: 1789.95 Mbps (data used: 2.5 GB ) Packet Loss: 1.9% Date: 2022-07-13 20:31:05 (JST)

  • ScottCywinski Scott Cywinski (@ScottCywinski) reported

    @agazdecki Amazon describes their decisions as a one-way door or a two-way door. A two-way door decision can be reversed without much issue. When we think about it, most decisions are two-way door decisions. They will not sink us. So don't stress too much over them.

  • sagoprinsessa Sanna sagoprinsessa (@sagoprinsessa) reported

    @amazon is there A problem with your customer service? I’ve sent you an email from your website since the book I’ve orders never got delivered and the company you used doesn’t have a phone number or email address.

  • matwatkinson mat watkinson (@matwatkinson) reported

    Ordered an item from @AmazonUK, chose delivery to nearby post office. Hadn’t known it closed months ago. Nor it seems does @AmazonHelp. Not prepared to wait 24hrs. They ain’t being helpful. It’s not difficult to understand my problem.

  • imdubeybaba सत्यम कुमार दुबे । Šăţýąm Ķűmãř Đųbęý (@imdubeybaba) reported

    @amazon @JonBatiste Order# 403-9823241-9956311 Amazon this is your very poor and ***** service. My recent order which was a smart bulb from Halonics is not working First of all, it is a used product as it has two stickers attached to it, one of the barcode is torn and the other is plated over it.

  • Ask_oluwatobi Wizard of Marketing (@Ask_oluwatobi) reported

    BEFORE YOU START READING THIS Have You tried stuff online and bought many products and it's not working for you, this is not one of them Amazon has been in existence since the 19'0s Free Training on how to Earn $200-$500 uploading books on Amazon.

  • slightlyforeign carlos (@slightlyforeign) reported

    Disney+ is the worst website in the world followed by Amazon Prime at a close second. How can you have so much money and have such a broken site 😭

  • Robsmediavault Rob's Media Vault (@Robsmediavault) reported

    @bigmikeleeder @LaserDiscTurtle Think it was down to £27 yesterday during amazon prime day

  • Kunalroby Kunal Bhasin (@Kunalroby) reported

    @AmazonHelp @amazonIN I have reported this issue to you at 9PM yesterday and there is no news till now. My package was supposed to be delivered on 11 July and there is no resolution yet. Will I get my package or not ?

  • DawnMariEgan Dawn Marie Egan (@DawnMariEgan) reported

    The issues is, I have an Amazon Seller Account at the same email address as a buyer. Due to that hold, I cannot sign-in to my Amazon Seller Account. I cannot send messages to customers, answer questions, or solve issues with the products or shipments.

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