Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 33
Seattle, WA 29
Dallas, TX 27
Miami, FL 22
Atlanta, GA 21
Chicago, IL 20
Los Angeles, CA 18
San Francisco, CA 17
Denver, CO 16
Charlotte, NC 15
Columbus, OH 14
St. Louis, MO 13
Portland, OR 13
San Jose, CA 12
Phoenix, AZ 12
Indianapolis, IN 11
Edison, NJ 11
Ashburn, VA 10
San Antonio, TX 9
Columbia, MO 8
Philadelphia, PA 8
Washington, D.C., DC 8
Las Vegas, NV 8
Tucson, AZ 8
Paris, Île-de-France 7
Salt Lake City, UT 7
Brooklyn, NY 6
Lexington Park, MD 6
Pittsburgh, PA 6
Tampa, FL 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • appandai_raj_90 Appāṇḍairāj Jain (@appandai_raj_90) reported

    @AmazonHelp I didn't send any follow-up email. Nevertheless, I just got a follow-up email from Mr. Jitheshwara Rao from your team. I remember he was the person who handled my issue for the first time. Glad to note that there are still people like him in Amazon who treat customers diligently!

  • ajaynp1432 @jay (@ajaynp1432) reported

    @AmazonHelp The only response to my chat with social media team 4 days ago stated that the issue is escalated. What next? I see no resolution.

  • Imanbanerjee07 Iman Banerjee (@Imanbanerjee07) reported

    I'm very dissatisfied with Amazon Customer service and delivery. Everytime when i order something from amazon i face delivery and customer service regarding problems and yesterday when a Delivery of my order was scheduled. Check retweet for more info.

  • NunyaMFBizness Eden (@NunyaMFBizness) reported

    Why does @hulu play so terrible on @amazon firestick??!

  • Yogesh_Torvi Yogesh Torvi (@Yogesh_Torvi) reported

    @AmazonHelp this issue is now resolved. thanks for your help.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 2.15 ms (0.33 ms jitter) Download: 2715.14 Mbps (data used: 2.0 GB ) Upload: 3228.90 Mbps (data used: 1.6 GB ) Packet Loss: 0.0% Date: 2022-05-15 13:45:44 (JST)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 7.82 ms (0.69 ms jitter) Download: 2021.41 Mbps (data used: 2.3 GB ) Upload: 1269.41 Mbps (data used: 1.7 GB ) Packet Loss: 5.2% Date: 2022-05-15 14:31:02 (JST)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 8.93 ms (0.46 ms jitter) Download: 1867.94 Mbps (data used: 2.6 GB ) Upload: 1246.77 Mbps (data used: 1.6 GB ) Packet Loss: 5.1% Date: 2022-05-15 14:01:04 (JST)

  • vgvasu35 Vasu Garg (@vgvasu35) reported

    @myntra The customer support of Myntra is not at all cooperative. Even if the issue is due to some technical glitch in their app, they make their customers suffer. I wish I would have chosen shopping with Amazon rather. Great work!!

  • divank_9 Divank (@divank_9) reported

    @seriousfunnyguy @ajitdatta Aapiyes will be offended now and respond justifying such tweets from their lead Aapiyes. Even if they tweet their party has reduced global warming where temperature has gone down significantly in an unexplored part of Amazon forest , Aapiyes will still cry defending it..

  • Kushite333 Michael 333 (@Kushite333) reported

    @pulte $Kush333 is my Cashtag would buy some Bitcoin since its down or use the money to help buy me 1 share of Amazon before the split. 🙏🏾🙏🏾🙏🏾

  • JasTheCreatorr cover girl lover girl (@JasTheCreatorr) reported

    @PennypRHOud @_lesBREEan Had to return my products because they just weren't giving, and the pumps were broken via Amazon

  • divaaaa_ash Ashmita (@divaaaa_ash) reported

    @AmazonHelp I ordered JBL wireless headphones on 14th April . The return period was till 21st (just 7 days). I used the product twice and today when I went to recharge the earphones it is not charging at all. There is clearly an issue with the casing of the earphones.

  • felixxtinyy ً cam !! (@felixxtinyy) reported

    why is amazon so slow 😐 i want my books rn pls

  • SuhasBS3 Suhas BS (@SuhasBS3) reported

    @amazonIN Hello, In my Amazon account in the fresh/grocery category My 1rupee deals aren't changing from past 15 days Can you please help me on this issue

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