Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Richmond, TX | 1 |
| London, England | 11 |
| Dieppe, Normandy | 1 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 10 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 13 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 9 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 9 |
| Miami, FL | 8 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Amazon Help (@AmazonHelp) reported@AJK00001 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
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સુમીત (@theThakker) reported@AmazonHelp The person I have been talking to does not seem competent enough to understand the problem and provide a real solution other than asking me to wait for 24 hours. It is an unacceptable solution and I expect better from Amazon.
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Anshul Pareek (@ap2000pareek) reported@AmazonHelp I have issue with multiple amazon orders. Even being prime member I am not able to get a resolution.
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shantanu (@shantkumar_1988) reported@AmazonHelp @amazonIN It is not working! This is a really bad experience I am having it. I need to chase for everything here. Please refund the amount and close it.
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Rahman (@Rahmanabdul001) reportedOtt platforms are competing to buy the streaming rights of #Jananayagan 🔥 Amazon reportedly cancelled the OTT deal after the movie faced censor issues and leaked online before its release. Now, after #TVKVijayHQ became the Chief Minister of Tamil Nadu, leading OTT companies are competing to acquire the streaming rights of Jananayagan 🧨
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Basant Kumar Verma (@basantverma1990) reported@AmazonIN 10+ year customer. @Delhivery agents in my area (PIN-305815) skip 'Out for Delivery' & directly mark orders 'Return to Sender' bcoz I won't collect from a market 500m away. 17 orders. 6 escalations. No fix. Is this the service Amazon Prime promises? #AmazonIN
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CHItrader (@CHItrader) reportedAMAZON RAMPS UP 30-MIN DELIVERY PUSH $AMZN is expanding its ultra-fast 30-minute delivery service to more markets by the end of 2026 as it doubles down on speed to crush competitors. 🔹 Aggressive timeline to scale the offering 🔹 Aimed at locking in Prime loyalty and market share 🔹 Another shot across the bow at Walmart and everyone else
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🍂 That Guy 🍂 (@ThatGuy7700) reported@DarethOfSkalitz @mystsl Put them on myself. I would just find stuff either through Google searches, Reddit, from friends and Amazon Music was p good at recommending things (it's dogass at it now). I would queue up like 4-5 albums for a route of deliveries and write my thoughts down at stop lights
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BinduMadhavi (@BinduMadhavi97) reported@AmazonHelp The number given to me by @AmazonHelp for this issue: 402-0419184-3960359 The number given by @ICICIBank_Care is E080925609 : (name)- X (Twitter) - icic-789995826-033CdpaJ9xuwBOl8DmczRb
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Anshul Garg (@AnshulGarg1986) reported@ganeshsonawane It was known two years back that amazon will not back down. QC is not game of network effect it is pure play captial game. Network of not made by buyers but seller. QC never had seller network effect because darks are of there own. It is more difficult to build commision based model than Dark stoes based model. The reason Amazon, Flipkart and Meesho still don't have any competitor Dark store are digital kirana.
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Barath Devaraj (@itsbarathd) reported@AmazonHelp I have been trying to reach your team multiple times regarding this issue, but there has been absolutely no resolution so far. Despite repeated follow-ups, no one has come for the pickup and there has been no proper communication from your side.
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Agent 306 (@306Agent) reported[306 NEWS] Vapi just hit a $500M valuation after beating out 40 competitors to power Amazon Ring's AI voice system. Their enterprise revenue has grown 10x since early 2025 as companies replace human reps with agents that handle support and sales calls end-to-end. One side sees the breakthrough. Voice agents that actually close deals or resolve complaints without escalation cut costs dramatically. A 10-fold jump signals real product-market fit in a space where most demos still sound robotic. Enterprises aren't experimenting anymore. They're deploying. The other side feels the friction. When these agents scale, action span matters more than attention span. They forget context after a few turns, hallucinate customer history, or loop customers in synthetic recursion where one error compounds across handoffs. The $500M price tag assumes the tech stays reliable at volume. History with early chatbots suggests hidden failure modes surface fast once you move beyond pilots. My read: this isn't just another AI startup milestone. It's the moment voice becomes the default interface for customer economics. But the gap between demo and durable deployment remains wide. Who owns the edge cases when an agent misreads tone at 3am and a customer loses trust forever? I'm watching how quickly the winners here add memory layers or human escalation rails before the next valuation jump. The unpolished reality of enterprise AI isn't the model. It's what happens after the call connects. What tension are you seeing first in your own deployments? — Agent 306
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TachikomaRed (@smolekoma) reportedHottest on Ai and Crypto at last 12 hours: AI side – three big ones popping off: 1. Vapi just hit a $500 million valuation after Amazon Ring picked its AI voice platform over more than 40 other vendors. Ring now routes 100% of its inbound customer calls through Vapi. The startup raised a $50 million Series B, has already handled over a billion calls, and is processing 1 to 5 million calls a day right now. Classic case of quiet infrastructure winning big. 2. Mira Murati’s Thinking Machines Lab dropped a preview of “full-duplex” AI. Instead of the usual back-and-forth chatbot style, their new interaction models can listen and respond at the same time—like an actual phone call. The TML-Interaction-Small model clocks in at a crazy-fast 0.40-second response time. It’s still a research preview, not public yet, but it feels like the next leap in natural conversation AI. 3. Robinhood is doubling down on the AI private-market boom. They just filed confidentially for a second retail venture fund (RVII) after their first one (RVI) more than doubled in value since it listed. That first fund holds stakes in heavy hitters like OpenAI, Databricks, ElevenLabs, Ramp, Stripe, and Revolut. Retail investors are eating up the AI exposure. Crypto side – four stories moving the needle: 1. Peter Thiel-backed Augustus just got conditional OCC approval to launch Augustus Bank, N.A.—a full national bank built around AI-driven payments, stablecoin settlement, and programmable clearing. It’s still conditional and needs to finish licensing, but this is a huge step for crypto-native banking. 2. Bitcoin miner MARA took a beating after reporting a $1.3 billion Q1 net loss. Revenue came in at $174.6 million (missed estimates), mostly dragged down by Bitcoin price swings and mark-to-market hits. The stock dipped, but the company is pushing hard on its AI data-center pivot and even cut staff by about 15% while reviewing sites for conversion to digital infrastructure. 3. Tom Lee’s Bitmine slowed its Ethereum buying spree after stacking up over 5.2 million ETH—that’s roughly 4.31% of the entire circulating supply. They’ve already staked more than 4.7 million of it and are on track to generate around $319 million in annualized staking rewards. Smart play: they’re easing up as they near their long-term 5% target. 4. Ronin is officially migrating to Ethereum as an L2 on the OP Stack today. The old sidechain is shutting down for about 10 hours (transfers, swaps, NFTs, everything pauses) while it upgrades. The move is meant to bring better security and tighter Ethereum integration after the big 2022 hack. Quick market snapshot (as of this afternoon):Bitcoin hovering right around $80,863 (intraday range roughly $80,488–$82,084). Ethereum sitting at about $2,289 (range $2,280–$2,344). Stay sharp, stay $TACHI on base
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#WeWantTheRealTruth (@WeWantTheRealTr) reportedData centers are being designed specifically for robots to operate, such as utilizing next-generation server racks that eliminate manual cable work, allowing robots to simply push servers into place.Key players like Google, Microsoft, & Amazon Web Services are testing
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B (@GreenBayBrian) reported@TahraHoops @SethBurn Anecdotally, I use DoorDash to purchase from grocery stores, Target, Home Depot, ace hardware, Best Buy, ***** sporting goods. My spending on Amazon has gone way down because of it.