Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 11 |
| Houston, TX | 11 |
| Málaga, Andalusia | 1 |
| Township of Evan, KS | 20 |
| San Luis Potosí, SLP | 1 |
| Hagenbach, ACAL | 1 |
| Roby, TX | 1 |
| Winter Garden, FL | 1 |
| Greer, SC | 2 |
| Manchester, NH | 1 |
| Everett, WA | 1 |
| Griselles, Centre | 1 |
| Wellington, FL | 1 |
| Migennes, Bourgogne-Franche-Comté | 1 |
| Peoria, AZ | 1 |
| Chicago, IL | 13 |
| Los Angeles, CA | 8 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Columbus, OH | 2 |
| Leipzig, Saxony | 1 |
| Brussels, Brussels Capital | 2 |
| Santa Clarita, CA | 1 |
| Amarillo, TX | 1 |
| Torreón, COA | 3 |
| Township of Wayland, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| West Palm Beach, FL | 1 |
| Denver, CO | 8 |
| Fleet, England | 1 |
| Paris, Île-de-France | 10 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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deepankar joshi (@deepankar_joshi) reported@AmazonHelp Dear team . When I get the clear resolution of the issue . This is very irritating after so many days no status update on app as well as false commitment from your team. Pls share the escalation matrix to get the resolution.thanks
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GC. (@quar1an) reported@AmazonHelp I am stuck in the miserable loop. Account temp locked- no email- called amazon- adv to login for help.
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js (@jscodedeep) reported@jonnajarian @blueorigin Amazon used 500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, its founfamental wrong, blew up is for sure, beatiful code, fatal error.
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js (@jscodedeep) reported@ClearEdgeTrades Amazon used $500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, it's foundamentally wrong, blew up is for sure, pretty code, fatal error.
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EveB 💚 (@eve_bevan) reported@rexs_ma I buy a pet specific cleaner from Amazon, smells like fresh grass. I just fire it down neat leave it a few hours then power wash it.
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Michael Atkins (@atkinsmike1) reportedDear @amazon, I have an unusual problem. You delivered my order (to Durban, South Africa) correctly, but now you want to give me a refund, as your records seem to indicate non-delivery. I DO NOT WANT A REFUND! But, you help chatbot did not understand, and keeps stopping.
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Ranjith N (@ranjithnair459) reported@AmazonHelp I placed an order & due to size issues, I requested an exchange. When the person came to collect the exchange, he asked for the tag, but I had not received the product with tag. So he cancelled the exchange & denied the return. Help me with this issue.
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TodaysSociety (@MDistelhurst) reported@tink_tv_ Oh, then I do not know. I used to use Amazon Music years ago, but they had issues too.
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Jade Breeze (@jadejadebreeze) reported@chotiari @St_Rev it's all of Amazon amazing that "match a literal string" was a solved problem in like 1960 and Amazon can't do it
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🆁🅴🅳🅵🅰🅽 (@DemonBeauregard) reported@Kronykal @SawyerMerritt @Starlink As the article states.. ties to Amazon in other services. I.e. aws which is embedded in reservations and logistics. Investment seed. Advertisement, and entertainment options. All of which makes it cheaper to go with the slow horse, and betting on it to win. It’s smoke and mirrors. But they are doubling down
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Vijay Deep (@vdsaxena) reported@AmazonHelp In reply to tweet,Amzn asked me to DM, when DM was sent detailing the issue then Amzn provided a link which takes back to customer service which never gets connected. Tamasha bana kar rakkha hai Amzn ne. They talk in circles & particularly when everything has been detailed via DM
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Ronik (@itz__ronik) reported@AmazonHelp I have checked my inbox, spam and promotions folders but have not received any email regarding this issue. Please resend the email. Also, my return pickup was cancelled due to “verification failed” even though no pickup agent visited my address and I received no call.
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Subham Rath (@Subham7Rath) reported@AmazonHelp I know how the social media email team handles these cases. My issue started 6 months ago,so imagine how many times I have already filled out this form. If I start sharing the responses I've received,it would clearly show how this issue has been handled so far.
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Big Blue Wrecking Dude (@56_BigBlueWC) reported@AmazonHelp Terrible response. A link that already did not work. Of course I already tried to complain thru amazon website.
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Pawan Gill (@GillpawanPawan) reported@amazonIN @AmazonHelp I am unable to log in to my Amazon account. Every time I try to sign in, I receive a message stating that my account is "under review"However, it has already been more than 7 days still not able to login.
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