Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 22 |
| Paris, Île-de-France | 22 |
| New York City, NY | 14 |
| Dallas, TX | 13 |
| Berlin, Land Berlin | 10 |
| Frankfurt am Main, Hessen | 10 |
| Manchester, England | 9 |
| Brussels, Bruxelles-Capitale | 7 |
| Madrid, Comunidad de Madrid | 7 |
| Leeds, England | 6 |
| City of London, England | 6 |
| Nice, Provence-Alpes-Côte d'Azur | 6 |
| Lyon, Auvergne-Rhône-Alpes | 6 |
| Glasgow, Scotland | 5 |
| Köln, NRW | 5 |
| Miami, FL | 5 |
| Montréal, QC | 5 |
| Poplar, England | 4 |
| Alicante, Comunitat Valenciana | 4 |
| Chester, England | 4 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Bristol, England | 4 |
| Colchester, England | 4 |
| Birmingham, England | 4 |
| Sarreguemines, ACAL | 4 |
| Lille, Hauts-de-France | 4 |
| Coventry, England | 4 |
| Bengaluru, KA | 4 |
| Dublin, Leinster | 4 |
| Chartres, Centre-Val de Loire | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
John Heimkes IV
(@johnheimkes) reported
from
Minneapolis, Minnesota
USPS likely put my package in the wrong mailbox and it’s gone. Asked some neighbors and they haven’t received it. Amazon support still surprises me with how awesome they at solving these stupid problems for free. A replacement item is coming Saturday.
-
domm
(@domm) reported
from
San Francisco, California
@bernard0camp0s The second issue, the one I highlighted was brands deplatforming off amazon etc.. then using a network for payments that would by default Replatform them through search. Again because of a conflicting business model behind the scene.
-
Chris Colburn
(@cpcolburn) reported
from
Raleigh, North Carolina
@amazon now has such a big bureaucracy there service is getting terrible.
-
Christopher Colosi
(@cmcolosi) reported
from
Chino Hills, California
@DamourEmmalena Thanks. Our web server on Amazon AWS went down and Amazon still thought it was functioning properly, so it wasn’t automatically rebooted. We may have to explore other options if that continues to happen on AWS. Sorry for the inconvenience.
-
Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@AmazonHelp No problem with bandwidth, it’s just behind compared to live tv which is a shame
-
Robert Brown 🌊
(@robfwtx) reported
from
Greenville, Texas
@Lee_Roges @cwarzel @stuartathompson I know this sounds terrible but I'm in a good mood. Now that I've said that... I really do not care about Google or Amazon knowing where I am. I willingly submit my tracking information on Google maps. I willingly complete surveys on my thoughts for places I've visited.
-
Paul E
(@jedimaster1982) reported
from
Derbyshire, England
@AmazonHelp "Sorry there was a problem setting your timer" Then it repeats itself. Yes I've turned it off and on again.
-
Daniel J. Willis
(@BayAreaData) reported
from
Concord, California
Also support trustbusting. US Steel got broken up for owning the mines, the factories, and the railroads, and that’s almost exactly what Amazon is doing now. At minimum AWS, Amazon, and their shipping service should be three companies.
-
John Heimkes IV
(@johnheimkes) reported
from
Minneapolis, Minnesota
USPS likely put my package in the wrong mailbox and it’s gone. Asked some neighbors and they haven’t received it. Amazon support still surprises me with how awesome they at solving these stupid problems for free. A replacement item is coming Saturday.
-
Colin Bagley
(@TheSummats) reported
from
Culcheth, England
Amazon football streaming has been bang on today. None of the issues we had earlier in the month. Whatever they have done to sort it has worked. Fair play 👍😊 #AmazonPrimeSport
-
Katie ✨
(@OneGeekyPerson) reported
from
Honley, England
@AmazonHelp They’re both set up, they’re just not working!!
-
Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@AmazonHelp Ok If Spurs go a goal down I may need you to step in and tweak the formation 😁
-
Daniel Vassallo
(@dvassallo) reported
from
Bremerton, Washington
@sbailliez @gumroad Thank you. Yes there’s likely other good parts. We preferred focusing on things we had significant first-hand experience with over many years. The last time I used RDS was in 2011 (at Amazon) and it was a terrible experience. ...
-
Tony Wilkinson
(@Wilkinson1500) reported
from
Scunthorpe, England
@primevideosport @PrimeVideo @AmazonHelp @amazon terrible service thus far
-
CA. Ankit Varma অংকিত বৰ্মা अंकित वर्मा
(@The_CA_AnkitV) reported
from
Dibrugarh, Assam
@AmazonHelp Need to talk to your CustomerCare for resolving an issue. Kindly call on 9401998228