Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 46
New York City, NY 45
Chicago, IL 45
Atlanta, GA 33
Dallas, TX 32
Miami, FL 27
London, England 27
Phoenix, AZ 23
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 15
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
San Jose, CA 11
Minneapolis, MN 11
Indianapolis, IN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Manchester, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • OaklandInHouse NickFTM (@OaklandInHouse) reported

    @ElaineB36996917 My problem is being short, grabber. Can choose from a ton on Amazon, or your local drug store should have one.

  • RRochesterQuinn Rocky 🇮🇪🇺🇸 🇺🇦 (@RRochesterQuinn) reported

    @polarsprite I’ll probably try it at least once just to see if I like it and since I can get it from Amazon it would be too much trouble.

  • pushpendra5554 PUSHPENDRA SINGH (@pushpendra5554) reported

    @AmazonHelp Ok. I hope it will fix soon

  • HM53169747 H M (@HM53169747) reported

    @amazon Can someone please help me with my Amazon Seller Account issue? The process is so difficult that it is discouraging, yet there is no one to call. Only reams for forum dialog.

  • iamckbubbles ck・シケ (they/them) (@iamckbubbles) reported

    @AmazonHelp Okay then issue a refund for the damage and broken item you all delivered. There’s no instructions, but send it back. That’s not an option, unless you all are going to come box and package it up. Again I didn’t order a broken item. So why am I managing sending back broken item?

  • v0lnblgtvv Abhilash V0ĺnblgtvv (@v0lnblgtvv) reported

    @AmazonHelp whats the problem to deliver this product to my address, 2 times went return without any intimation, what should i do.... How amazon people, returns product, without any intimation to customer, I want answer for this, this is second time

  • yelasthai a (@yelasthai) reported

    So much trouble for 3.1k bucks... These Indian e-commerce companies should prioritize on smooth return policy. The whole customer experience gets compromised. Amazon customer experience >>>

  • VaVaLaBOOM Teaster.Bby✌️ (@VaVaLaBOOM) reported

    They’re stating the packages were delivered during a time I was home with a ring camera in place! Soo hmm?? And we all know their delivery drivers could be janky. I’m just really upset. @amazon Do better with these issues. #Amazon #MissingPackages

  • sachindhirhe121 sachin (@sachindhirhe121) reported

    @amazonIN @AmazonHelp my order is delayed by 10 days. Please resolve the issue asap

  • competentmen Mr. Dan Wolfe Foscarini 🐺狼 (@competentmen) reported

    @uptimerobot reboot your instance, amazon ec2 ohio had a connection issue that effected dns resolves, uptimerobot app not working

  • Wundermut Wundermut (@Wundermut) reported

    @Weeezin @PstafarianPrice My single largest issue is the Amazon drivers just about never follow delivery instructions

  • SeagalEnergy Steven Seagal’s Lightning Bolt (@SeagalEnergy) reported

    @EatMoreBrisket @KathyAnnMaga @libsoftiktok Yea its actually a huge problem people don’t talk enough about. The proliferation of super powerful illegal laser pointers from china easily bought on amazon and ebay that are capable of permanently blinding people instantly are commonly used on the police during riots.

  • Chaitan07705272 Chaitanya (@Chaitan07705272) reported

    @AmazonHelp @amazonIN This link is unable to solve my problem. It's only about the item I ordered, not for the issue that am facing with your pickup hub at Sonipat / Kundli Haryana.

  • akhilalvala2693 Akhil kumar (@akhilalvala2693) reported

    @AmazonHelp i didnt get any email regarding and you guys keep me revolving around the problem and from past 4days making me suffer contact on my phone no-9618508988

  • HM53169747 H M (@HM53169747) reported

    @amazonnews @amazon @Rivian Greetings! Please help me with my Amazon Seller Account issue. The process is so difficult that it is discouraging, yet there is no one to call. Only reams of forum dialog.

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