Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Dallas, TX 14
Chicago, IL 13
Seattle, WA 12
Los Angeles, CA 10
London, England 9
New York City, NY 8
Columbus, OH 8
Denver, CO 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
San Jose, CA 6
Manchester, England 6
Madrid, Comunidad de Madrid 5
Jacksonville, FL 5
Las Vegas, NV 5
Coatesville, PA 5
Cincinnati, OH 4
Sydney, NSW 4
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Southampton, England 4
Westminster, MD 3
Brisbane, QLD 3
Charlotte, NC 3
Miami, FL 3
Madison, WI 3
Warren, MI 3
Birmingham, AL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JejurkarMayur Mayur Jejurkar (@JejurkarMayur) reported

    @AmazonHelp You are not addressingu issue over email hence i am raising it on social media. People should know how you cheat with customers. @amazonIN @AmazonHelp

  • NamelessWander4 Exhausted Existentialist (@NamelessWander4) reported

    @AMDRyzen what is up with companies not updating BIOS on motherboards to support your latest processors? This seems to be a very AMD specific issue. I want to buy a 5000 series but I’m absolutely certain no Amazon seller will update the BIOS before sending it to me.

  • Rage_Against_TV Skeletor (@Rage_Against_TV) reported

    @AmazonHelp Nope. Your delivery said same day. Now it says next day. I want to know how I make a claim for YOUR false advertising. I don’t want your website that leads you down avenues with no result.

  • rusty_shackles Beloved Internet Artist Rusty Shackles (@rusty_shackles) reported

    @ScrollBoss Amazon & Storm have a terrible track record but sure do love to make “pre-order now!” Graphics

  • TheWickedZen J M (@TheWickedZen) reported

    Why is @amazon #Alexa so broken? 😖

  • IamKevinNice Kevin Nice (@IamKevinNice) reported

    @AmazonHelp Well, the issue isn’t not getting updates. It’s that, as a prime member, I’m paying for that 2 day shipping. It’s a first world problem, I know, but I am paying for a service I’m not receiving. Like I said, just update the shipping log and kee me posted and I’m good

  • TessHope3 Tess Hope (@TessHope3) reported

    @AbigailShrier It's no coincidence that they're all working for Amazon. They went there to clamp down on other people's freedom.

  • sekundottir Anne Joyce (@sekundottir) reported

    @LdyDisney My theory is that Amazon allows this to make authors feel like subscription models are their only hope. (Spoiler alert: subscription models are terrible for ALL artists, authors included.)

  • merelecroix GL Francis (@merelecroix) reported

    @geostylegeo Hacking down the Amazon has never been a good idea. IMO whatever short term benefits a few might obtain is deeply, gravely overshadowed by longer term & irreversible impacts from doing that.

  • vikash21793 Vikash Rao (@vikash21793) reported

    @AmazonHelp Please let me know when can I get a fix for the issue of delay in delivery for every order I place and I have to go back and contact customer support which are of no use as you are just typing a message but nothing you could do till date to improve yourself very unprofessional

  • donna_spurgeon Donna Spurgeon (@donna_spurgeon) reported

    @HuffPost Are you people kidding? My Gosh, Amazon and Starbucks is giving you a job!!! Do you even realize the dues that you have to pay to join a UNION? The Union Reps make a lot more money than you will. Just shut this nonsense down and just work a good paying job. May God Bless You All

  • TulasidasVaitla Tulasidas Vaitla (@TulasidasVaitla) reported

    @AmazonHelp most of the time i contact you, but no use, many times raise the complaint, no response, very pathetic service from ur customer care service, they have no knowledge resolve this issue, from last one week complained regarding this issue

  • CassMReese Cassandra (@CassMReese) reported

    @AmazonHelp Everything I've order that hasn't been from you with the exception of canisters has been junk. You do not screen your outside vendors. I got a broken wateropik, broken canisters, crappy headphones. Your Books are great but outside vendors are not.

  • vikash21793 Vikash Rao (@vikash21793) reported

    @AmazonHelp Hi Paul may I know what's the external factor that causing so much delay in delivery? Is there a lockdown in bangalore? I see all the IT companies and all the e-commerce companies are working with full strength may I know what causing your team so much of issue.

  • ankur_kshatriy Ankur Kshatriy (@ankur_kshatriy) reported

    @AmazonHelp Many time I talk with you social media team but problem not resolve

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