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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salt Lake City, UT 1
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 5
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 17
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BirdsForLiberty
    BirdsForLiberty (@BirdsForLiberty) reported

    @amazon I am being rotated through prompts that do not apply to my problem. I need to speak to a customer service agent.

  • cleosoleil
    cleo (@cleosoleil) reported

    can i tell you something? forget tiktok. forget instagram. the platform printing the most money on the internet right now is facebook. let me explain why. the demographic responsible for 85% of household spending in america is sitting inside 600,000-member facebook groups, practically begging someone to sell them something. and the competition for that audience? it’s not “low.” it’s zero. we all declared facebook dead five or six years ago and left. but the money didn’t leave with us. it stayed exactly where it was. while we’re obsessing over tiktok analytics, here’s what’s happening inside those groups: a woman posts: “my back has been hurting for three weeks. has anyone tried something that actually works?” within an hour: 14 women recommend a heating pad. 9 mention a specific cream. 7 share supplements using amazon affiliate links. 5 tag a health page. before the day is over, the woman who asked the question buys two or three of those products. but she isn’t the only buyer. another 40 people silently reading the thread have the same problem and many of them buy the same products. hundreds of dollars generated from one thread. now imagine 50–200 of these conversations happening every day inside a single group. there are thousands of groups across every health category imaginable. now look at the cpms: facebook organic, women aged 35–65: $0.30–$0.80 tiktok organic: $2–$4 instagram organic: $6–$12 facebook gives you access to the wealthiest demographic, at the lowest cost, with virtually zero competition. here’s how the machine works: an ai character posts health content three times a day on a facebook page. followers share that content inside massive groups as organic recommendations. one post inside a 400,000-member group can bring 500–5,000 new followers in a day. those followers then share future posts into other groups. you stop pushing the machine. the machine starts pushing itself. same tools. same ai character. same workflow we already use for tiktok. around $60 a month. get on facebook.

  • anshvyas
    Anshul vyas (@anshvyas) reported

    @AmazonHelp Dear @amazonIN issue is not solved yet. After we get our full justice I'll delete this post.

  • ForeverFlyMike
    Iceberg Slime 🥶 (@ForeverFlyMike) reported

    @kanyespeakss I caught the crab legs on sale and the air pump for the mattress is on the way through Amazon, she won’t even notice the slow leak

  • Vector64China
    CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported

    @Judgenap NYC Mayor Campaign: Good Profit, Path 117 page 287, Amazon Kindle, Tellispectragence Junpoli ...Computer Application (112) Mathematical Problem Procedure (180) Amazon Distribution Returns and Recycle new jobs location:

  • RealSamRogers
    Sam Rogers (@RealSamRogers) reported

    @JeffAthwart @ThereWBBourbon Buy the 12# can from Amazon and break it down into mason jars. YW

  • gosc101
    Gosc101 (@gosc101) reported

    @XArefags @_Credible_Hulk Amazon warehouse employees: Federal investigations by OSHA and the Department of Justice have cited Amazon for exposing workers to unsafe conditions, particularly low back injuries and musculoskeletal disorders caused by heavy lifting, awkward twisting, and long hours. A 2023 study found that 41% of workers reported being injured on the job, with 69% taking unpaid time off due to pain or exhaustion. Injuries are significantly higher at specific facilities, such as the Castleton, NY warehouse, which had the highest serious injury rate in the company in 2021. Surveillance and Productivity Pressure: Workers are subjected to intense electronic monitoring that tracks productivity down to the second, leading to a "cognitive tax" and fear of punishment for "time off task." This relentless pace results in restricted bathroom breaks, with over half of workers reporting difficulty using the restroom, and contributes to high rates of anxiety and depression among staff. Systemic Issues and Retaliation: Amazon has faced allegations of failing to properly record injuries and denying workers’ compensation, with reports of injured employees being forced back to work too soon. The company also faces scrutiny for retaliating against union organizers and suspending workers who protest safety concerns, while maintaining that its publicly available data shows reduced injury rates and that it disagrees with government citations.

  • RajSenthil19977
    OverthinkingUnit (@RajSenthil19977) reported

    I'm facing issues with amazon pay later. Team, any assistance on this issue will be greatly appreciated @AmazonHelp

  • NintyPrime
    Nintendo Prime (@NintyPrime) reported

    @Ragnakun92 They use a combination of AWS and Google. AWS handles their eShop and Nintendo account system. Some games too, though most use peer 2 peer. Then they use google for game chat and other related services. They have had outages but outside of planned maintenance which they pre-announced, unplanned downtime has pretty much never lasted more than 2 hours. And if that was like, one time ever. It's obvious whatever cluster Nintendo is on at AWS is not the same clusters as some of these other massive businesses. So some of this may simply be luck, though we don't know the business deal between Nintendo and Amazon, which could include completely personal server clusters no one else touches, where as it's cheaper to use the wider cloud.

  • redironmanny
    manny (@redironmanny) reported

    @JustinTN865 @ar5source amazon has them ,mattel has them. People be trying to shove her down our throat's. They will sit like her shoes.

  • blu_noz_pitbull
    Church of the Almighty Pit Bull (@blu_noz_pitbull) reported

    @singulieroblige @JuddLegum No, we're saying 1000s of Amazon workers get paid such **** wages that they qualify for poverty level social programs. Do you fantasize about taking a bullet for Amazon? You ready to punch down on others to defend Amazon? Ngl, it's f'kn weird.

  • RatnajeetSarkar
    ratnajeetsarkar@gmail.com (@RatnajeetSarkar) reported

    @AmazonHelp This is not my problem. I just reported the FRAUD. It’s your job to look into this not mine to reach out to some team. Pls keep on playing this game. @AmitAgarwal @JeffBezos #amazon #amazonshipping

  • GaryMorton91799
    Gary Morton (@GaryMorton91799) reported

    AI, the Vampire Destroyer of Old Print Books * Books printed before 2022 represent clean, guaranteed human-written text. Now AI companies are bulk purchasing and destroying old print books. They bulk order thousands to millions of pre-2022 physical books for AI training. To ingest them efficiently, they chop off the books' spines so high-speed machines can feed the loose pages through. The reason for this is that AI companies want high-quality training data. AI is nothing without training data. But the web is now flooded with AI slop and data-poisoning scripts like Nightshade that protect authors from unauthorized web scraping. So here you see that AI poisons itself with slop, then eats up old books. The problem I have here is that the best way to buy a book right now is like a used bookstore with old books. Online bookstores like Amazon have millions of books they hide from you. And they feed you recommendations, so you'll buy something and something they want you to buy. Now AI is eating up all those old books you buy at bargain stores. Helping Amazon turn you into a digital hostage. AI companies also scrape every book they can grab online, so now people use special tags and other means to block scraper bots from accessing the websites. What Musk or Altman don't tell you is that AI is kind of like a brain-eater or vampire that needs human blood and brains in the form of human writing or thought... to keep itself alive and not get disconnected from reality. Your brains are its brains as the AI brain eater sucks everything up. +++

  • TraceyRyniec
    Tracey Ryniec (@TraceyRyniec) reported

    Many have been wondering who can afford to buy the Baby Boomer homes, but what about the tech stock option owners? MSFT is down 25% over the last year. Amazon has underperformed for 5 years. Employees not getting rich from options anymore. Who will buy all those Seattle homes?

  • marymary686868
    MaryMary🇨🇦@mmofcan (@marymary686868) reported

    Thank you very much @amazonhelp for getting me in touch with the right people to get my issue resolved. Doing it this way it was resolved very quickly

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