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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Düsseldorf, NRW 1
Berlin, Berlin 13
Amsterdam, nh 3
Wesseling, NRW 1
Hagen, NRW 2
San Jose, CA 11
Hannover, Lower Saxony 1
Chino Valley, AZ 1
Sanford, ME 1
Vancouver, WA 3
Humble, TX 1
Savannah, GA 2
San Angelo, TX 1
Anglet, Nouvelle-Aquitaine 1
Lakeville, MN 2
Town of West New York, NJ 1
Dallas, TX 37
Seodaemun-gu, Seoul 1
Brisbane, QLD 1
Sacramento, CA 5
Oakland, CA 3
Decatur, IL 1
Tías, Canary Islands 1
Detroit, MI 7
Chicago, IL 46
Seraing, Wallonia 1
Manistee, MI 1
Pune, MH 1
Seattle, WA 51
Alamogordo, NM 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LuciferAirways
    HEARTFLUSTER (@LuciferAirways) reported

    @TheBoysOOCC People really think Amazon executes care lmao. This didn’t work for Dexter: original sin. Not working for a way less popular show

  • SatyamS56212115
    Satyam Saha (@SatyamS56212115) reported

    @AmazonHelp @ajassy Please look into the issue. It is pathetic. My money is being kept on hold every time.

  • Jane82381
    Jane Hernandez (@Jane82381) reported

    @LoneStarChica @amazon you have more then enough money to pay these vet bills that your incompetent driver caused this poor family. I’d have no problem ordering from chewy from now on if this isn’t taken care of the right way.

  • Haofei_Feng
    Haofei Feng (@Haofei_Feng) reported

    Lesson 4: Go to where your users already are. CAO's growth inside Amazon came from 700+ internal Slack groups already talking about agent orchestration. We didn't build a new forum. The projects that win are the ones whose maintainers show up where the problem is being discussed.

  • Mainuddin03
    Mainuddin (@Mainuddin03) reported

    @AmazonHelp Link not working

  • kumarnaval001
    N Kumar (@kumarnaval001) reported

    @AshwiniVaishnaw @narendramodi We will manage our own work you should focus on yours. E-commerce platforms are engaging in questionable practices, charging unnecessary fees. Platforms like Meesho fail to process refunds or returns properly, and companies like Flipkart and Amazon have their own separate issues.

  • Borb_Art
    Borb // Brand New Day era (@Borb_Art) reported

    @Blakkyl_ @Culture3ase That's just the animation's problem, she'd be infinitely cooler if Amazon prioritised animation quality over hiring celebrity VAs

  • AimeeTruchan
    208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported

    One last time: an @amazon driver brought leaking liquor spilled all over groceries and broken glass to my front door and stood there, created a mess, and left. Do better, @JeffBezos

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @sincespacies More and more people are going digital for their games so physical game sales are down overall and those that are buying physical copies are more likely to buy from Amazon or some other online store rather than have to deal with a physical retailer. //

  • vaibhava365
    Vaibhav Agarwal (@vaibhava365) reported

    @AmazonHelp This is exactly the kind of copy-paste response I was talking about.tried your link,it doesn’t work and nobody followed up within the promised 6–12 hours.If your team cannot resolve a basic issue, stop redirecting customers in circles and escalate it to someone who actually can.

  • Biplab7437
    Biplab Bawali (@Biplab7437) reported

    @AmazonHelp Sir I’m been waiting for last 12 days no update as of now we can wait no issue for 12 hrs

  • letterJbuddy
    Hex (@letterJbuddy) reported

    @AmazonHelp I'm fed up with how your team managed my issue. I already ordered the same book with Noon and had no issues at all. I will definitely not order from Amazon anymore.

  • rt9804230240757
    rt (@rt9804230240757) reported

    @AmazonHelp Your team is not assisting me !!! What a shame. Stop sending me bogus links and solve my issue. Get your Grievance manager to reply our emails or call us. @AmazonHelp start taking responsibility for your #WRONGDOINGS

  • derekgraham25
    Derek (@derekgraham25) reported

    @RGT_85 @NBA Idk man this has never changed I’ve always had to check what channel my team plays on or the game is on. Oh the game is on TNT or it’s on CBS or ABC/ESPN. Is the same as Amazon or NBC or ABC/ESPN. What’s the issue?

  • AmjRkm
    ... (@AmjRkm) reported

    @AmazonHelp @jagograhakjago I am from india,I have an issue with my Amazon order,I tried to find chat with agent not bot,but your chat with agent option is not visible on app. Why u have kept this option in secret.Consumer ministry please look into. I do not want to chat with bot

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