Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More

amazon Hero Image

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Los Angeles, CA 44
Seattle, WA 44
New York City, NY 40
Dallas, TX 38
Atlanta, GA 32
Miami, FL 24
Denver, CO 22
Phoenix, AZ 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 16
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
Toronto, ON 11
Kansas City, MO 11
Minneapolis, MN 11
San Jose, CA 11
San Antonio, TX 10
Jacksonville, FL 9
Mexico City, CDMX 9
Oklahoma City, OK 8
Tampa, FL 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Madrid, Comunidad de Madrid 6
Marseille, Provence-Alpes-Côte d'Azur 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • emKSU7 Eric McLellan (@emKSU7) reported

    Excuse me, @RokuSupport and @Roku, I am still waiting on a relevant answer to my issue. Your troubleshooting response yesterday was not related to the issue I addressed. Not a good look. Looks like I'll be making a purchase with your competitor @amazon soon.

  • dreamskinnie cori is on limit (@dreamskinnie) reported

    i ordered a book and the entire spine is broken and a couple pages are ripped i’m so upset what ******** amazon

  • Kilunded Gabriel Turner (@Kilunded) reported

    @ProdCaste With amazon prime about a good 50 issues are free with comixology if you want to check it out. I don't know about any other "legitimate" websites though.

  • gazpachodragon Alipy (@gazpachodragon) reported

    @curlybelfast @benmckenna That was the song Amazon suggested! Not gonna lie, did not wake up this morning thinking I'd go down a Jimmy Nail rabbit hole. Well played Amazon.

  • Britner__ britner (@Britner__) reported

    @kilogetsmewettr You probably just need your Freon boosted, love. You can buy it on Amazon and even do it yourself. My dad did my to my old car when I had the same issue.

  • Fraver09 Frank verde (@Fraver09) reported

    @munster_gene At 30bln mkt cap Amazon could easily buy them if there was no Competition issues

  • MooseSwooseArt MooseSwoose (@MooseSwooseArt) reported

    @EthanTrace @jumblejim That was my reaction too! When I watched the show a while ago, the character was listed as “Bobby Singer” I’m not sure if that was intentional or if it was a glitch with Amazon Prime.

  • sayyy_Jee Jee (@sayyy_Jee) reported

    My problem is that I want every store to have free 2 day shipping like Amazon Prime

  • garbitchvibes GarBitch (@garbitchvibes) reported

    @AmazonHelp my fire stick always freezes on YouTube! This has been going on for a while now and i’ve tried everything and googled how to stop it and watch videos but nothing works this is really frustrating. I have an Apple tv as well and never had any problems with it.

  • WiltOnTilt Aaron Wilt (@WiltOnTilt) reported

    @AmazonHelp Hi Stacy, respectfully, seller support is how i got the case id in the original tweet. I'm asking for someone to look more deeply at it. The current system is broken. I need someone with fresh eyes to look at the situation.

  • arithejealous Ari (@arithejealous) reported

    @kshahrooz Unfortunately yes. If the supplier is not Amazon. Watch out for items that are not procured and supplied by Amazon itself. You might run into all sorts of trouble.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @jakedavi5 Thanks for the additional information. Can you tell us what's going on when you try to watch Amazon Prime on your iPad? Are you receiving an error? If so, which error? Let us know. -Kelly

  • kenrd2 Disillusioned (@kenrd2) reported

    @NYCMayor Why does Amazon get away from paying taxes yet you use them as reason to raise taxes on everyone? Just fix the loopholes that allow 0 liability.

  • bigOlePlate Big Cap Energy ♑️🐐 (@bigOlePlate) reported

    My problem is that buy now button on Amazon 😬

  • constans Dean C ن (@constans) reported

    @SteveGoldstein1 @mattyglesias If there are major employment gains then things are fine. Amazon warehouses have enough staff and are hiring more. Wal-Mart is hitting its employment targets. There are plenty of people working gig jobs, which suck. The issue is that restaurants are WORSE alternatives to those

Map Check Current Status