Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sacramento, CA | 2 |
| Sarrebourg, ACAL | 1 |
| Romeoville, IL | 2 |
| Pittsburgh, PA | 1 |
| Clarksville, TN | 1 |
| Paris, Île-de-France | 9 |
| Sofia, Sofia-Capital | 1 |
| New York City, NY | 20 |
| Mechanicsburg, PA | 1 |
| Newark, NJ | 2 |
| Ashburn, VA | 6 |
| Township of Evan, KS | 18 |
| Atlanta, GA | 9 |
| East Haddam, CT | 1 |
| Dallas, TX | 15 |
| East Orange, NJ | 1 |
| Plymouth, IN | 1 |
| Saint Albans, WV | 1 |
| Jibert, Braşov | 2 |
| Torreón, COA | 1 |
| Crossville, TN | 1 |
| Dandridge, TN | 1 |
| Seattle, WA | 13 |
| Chicago, IL | 12 |
| Big Creek, Calif | 1 |
| Saint Paul, MN | 1 |
| Coacalco, MEX | 1 |
| Realengo, RJ | 3 |
| Madrid, Madrid | 3 |
| Los Angeles, CA | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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SwipeYield.in (@swipeyield) reportedThis is an appreciation post for Amazon India. I purchased a Durafit 91 walkpad for home use in March based on its good reviews on Amazon. It didn't have a return policy. It worked fine for the first month, but then it started causing issues. I contacted Durafit for a warranty claim, but they turned out to be a Lala-type company. Nobody picks up the customer care number, and most of the time, the phones are switched off. If they do answer, they just stall by saying someone will come tomorrow or the day after. More than a week passed like this with zero help. I was feeling hopeless because the product had no return policy and the warranty was useless. As a last resort, I casually contacted Amazon customer care and explained the situation. Amazon's large appliance team understood the issue and unexpectedly gave me the option to arrange the product return for a full refund. I agreed immediately, and today the product was picked up and the refund was issued. Now the plan is to purchase a new walkpad from a reputed company. A huge thanks to Amazon for getting me out of that situation!
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Yonan (@yonann) reportedChris Camillo reveals how he made 8 figures trading Amazon after Wall Street panicked over its $200B AI spending "i think amazon was an eight figure trade alone, i've been waiting for this trade for over a decade" "i'll generally spend anywhere between 50 and 80 hours doing deep dive due diligence" "my thesis is baked, i've seen the counterargument, i know what the other side of that argument looks like and i obviously don't agree" "when the market made their big move against amazon which was we don't believe that the 200 billion is a good idea, i thought that was patently wrong" "if that's the reason why they're going to take amazon down because they're spending 200 billion due to an opportunity that amazon sees right in front of their face, i will take the other side of that bet"
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For NL (@ForNL6) reported@PrimeVideo has the chance to do what probably nobody has done before. Something to stand out from the rest and show that they are listening to the paying people … what is it ? Fix that ending for @TheBoysTV ending. Was so weak and lame tbh. So let’s go @amazon get back in the studio once more and set it right 👍
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Ben Lipman (@B3nL1pman) reported@LPNational You can’t force Amazon to support insecure, legacy hardware forever. You can still load those devices with content, just not through the store. Forcing a service provider to forever keep backward compatibility is a terrible idea.
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Business Nerd (@Business_Nerd_) reportedJeff Bezos On Why He Quit Physics Jeff Bezos reveals the exact moment he realized he'd never become a great theoretical physicist: Before Amazon, @JeffBezos wanted to be a theoretical physicist. And by all measurable standards, he was on track. "I was a really good student. I got A+'s on almost everything. I was in the honors physics track, which starts out with 100 students, and by the time you get to quantum mechanics, it's like 30." Then came the partial differential equation that changed everything. Bezos and his roommate Joe, also exceptional at math sat down to tackle a homework problem together. Three hours later, they had nothing. "We finally looked up at each other over the table at the same moment. We said, 'Yosanta.'" Yosanta was the smartest guy at Princeton. They brought the problem to him. Bezos describes what happened next: "He stares at it for a while and he says, 'Cosine.' And I'm like, 'What do you mean?' He's like, 'That's the answer.' And I'm like, 'That's the answer?' And he's like, 'Yeah, let me show you.'" Yosanta took them into his room, sat them down, and wrote out three pages of detailed algebra. Everything crossed out, landing on the answer he had already spoken aloud: cosine. Bezos asked the question that mattered: "Listen, Yosanta, did you just do that in your head?" That was the moment. "That was an important moment for me because that was the very moment when I realized I was never going to be a great theoretical physicist." Bezos didn't measure himself against the 100 students who started the track, or even the 30 who survived to quantum mechanics. He measured himself against the person who could see "cosine" instantly where he saw three hours of dead ends. He was honest about the gap. Being top 1% isn't enough in fields where the returns concentrate at the very top. Sometimes the most valuable signal you can get is watching someone effortlessly do what you struggle to do at all.
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Andrew Wagner (@ByAndrewWagner) reportedAside from the additional expenses, here's the biggest issue with sports on streaming platforms: there's no flipping. Watching the race in Charlotte on Amazon, but now moving back to YTTV to flip back and forth between NHL and NBA. How many viewers are lost for that reason?
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Hugh Mungus Fungus (@Hiding_In_Woods) reported@TheDeeperStater @AlexEveryGuy @unusual_whales Cool story. I've never seen Amazon delivery put out a burning building. But judging by the way they constantly deliver my packages to the neighbors, they'd be hosing down the building next to the fire.
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SwipeYield.in (@swipeyield) reportedThis is an appreciation post for Amazon India. I purchased a Durafit 91 walkpad for home use in March based on its good reviews on Amazon. It didn't have a return policy. It worked fine for the first month, but then it started causing issues. I contacted Durafit for a warranty claim, but they turned out to be a Lala-type company. Nobody picks up the customer care number, and most of the time, the phones are switched off. If they do answer, they just stall by saying someone will come tomorrow or the day after. More than a week passed like this with zero help. I was feeling hopeless because the product had no return policy and the warranty was useless. As a last resort, I casually contacted Amazon customer care and explained the situation. Amazon's large appliance team understood the issue and unexpectedly gave me the option to arrange the product return for a full refund. I agreed immediately, and today the product was picked up and the refund was issued. Now the plan is to purchase a new walkpad from a reputed company. A huge thanks to Amazon for getting me out of that situation!
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Amazon Help (@AmazonHelp) reported@CheleFundz @CheleFundz Thanks for confirming. Trouble with Apple gift cards on Amazon typically falls into two categories: purchasing errors or redemption problems. Are you seeing an error message or anything when trying to redeem this Gift Card? -Morgan
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Ross 🛩️ (@airline_king) reportedLikely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience.
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DB Houstonian (@speakinghouston) reportedIt’s the 3rd parties using Amazon that are slow
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Heena Jain (@Heenajain206) reported@AmazonHelp @PreetiAlok60008 They are completely trained to waste customer's time and to drag the issue as much as they can. They share link to connect to their accounts dept but whosoever picks the call never connects to accounts & simlly ends the call that they cannot help further.
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NonWatcyn 🏴 (@nonwatcyn) reported@AmazonHelp I’ve missed my returns deadline bcs your link to UPS collection point does not work - shows ‘error’. Tried contacting u many times via App as ‘chat’ can’t answer my query - useless! I googled UPS in Cardiff but v difficult to find or don’t exist #nothappy
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Akram Lotif (@AkramLotif) reported@dhaka_manjit @AmazonHelp please look into this issue. If every customer is starting to face such issues then this is a cause of worry. Something is happenning in your logistics that you are not aware of.
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Sanjay Singhal (@Sanjayttn) reported@INCIndia Shopping on Amazon all imported products, 56 foreign trip in a year And..., Then asking a question, WHY IS THE INDIAN RUPEE GOING DOWN AGAINST THE DOLLAR Spend your money on Indian made Products, then you see the value of Rupee Be indian 🇮🇳 Buy indian 🇮🇳