Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 17
Atlanta, GA 15
Chicago, IL 13
Dallas, TX 12
London, England 11
New York City, NY 11
Denver, CO 10
Phoenix, AZ 9
Ashburn, VA 9
San Francisco, CA 7
Columbus, OH 7
Charlotte, NC 6
Seattle, WA 6
San Jose, CA 6
Indianapolis, IN 5
Frankfurt am Main, Hessen 5
Madrid, Comunidad de Madrid 5
Minneapolis, MN 4
Sydney, NSW 4
Boston, MA 4
Kansas City, MO 4
Montréal, QC 4
Manchester, England 4
Jacksonville, FL 4
Cincinnati, OH 4
Las Vegas, NV 4
City of London, England 3
Louisville, KY 3
Kissimmee, FL 3
Dublin, Leinster 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GRandall6502 Gareth Randall (@GRandall6502) reported

    @TheBookRest @Nurseborisbash @AndieforIndie Indeed. I could order a multipart order from Amazon 25 years ago. I can reschedule a parcel delivery online without any human intervention but can't reschedule an NHS appointment without taking NHS staff time because they use a pencil-and-paper appointments diary. See the problem

  • isavedlatin25 David (@isavedlatin25) reported

    @mubiuk watched Hit the Road on mubi subscription via Amazon prime & theres an issue with a particular goodbye scene that happens on screen where the subtitles are placed at bottom center if the subtitles were switched to the top for that scene it would be fixed & not problematic

  • Jalovec88 Jalovec88 (@Jalovec88) reported

    @AmazonHelp i have until Tuesday the 11th before i can ask for a refund or replacement, the item was delayed twice, but it should be here by tomorrow. it must be an issue on UPS's side because other orders shipped internally through Amazon arrived on time.

  • OriginalKanator K-Anator (@OriginalKanator) reported

    @AmazonHelp Local flea market lets one seller get away with peddling fake crape? Shut down. But Walmart and Amazon can sell all the knock off electronics and trading cards they want, right?

  • melopuf melopuf (@melopuf) reported

    @AmazonHelp I'll fill it out now. Is it possible to request contact via email? I am having major issues with my phone which is adding to everything already.

  • TurikenBean Turiken_Bean (@TurikenBean) reported

    @sleeepwaalker1 @Sophi_Darling I had a cheap Amazon one and the audio output straight up stopped working (my husband worked in IT at the time and couldn’t find any way to fix it)

  • DataScientist88 Andrew Hicks (@DataScientist88) reported

    @awscloud how come I can't sign in with my AWS account when registering for a certification exam? Why do you only allow for Amazon retail accounts for logins on that page?

  • mcbride_anjilyn Anjilyn McBride (@mcbride_anjilyn) reported

    The more people get fire Amazon TV stick the more it will cut down on illegal downloading and streaming and bootlegging.

  • Bambury Tony B (@Bambury) reported

    @ITVX why does your service constantly keep dropping? My internet connection is excellent and I have no issues with any other streaming service? Netflix, BBCiPlayer, Amazon Prime, a fine.

  • STUPlDIDIOT chelsea (@STUPlDIDIOT) reported

    had 21 charges n "returns" from amazon i called my bank cuz i'm p sure it's a problem on their end and the girl is like No Call Amazon so i do and they're like yea yr banks declining the charges so i call the bank and they're trying to say it's cuz my internet isn't good enough

  • LindsaySatmary Lindsay | Paperclips & Confetti (@LindsaySatmary) reported

    @AmazonHelp I’m waiting for a response. Why is my only option to return at my own shipping expense when it’s obvious I received broken pieces?!

  • OriginalKanator K-Anator (@OriginalKanator) reported

    @AmazonHelp Local flea market lets one seller get away with peddling fake crap? Shut down. But Walmart and Amazon can sell all the knock off electronics and trading cards they want, right?

  • SuperAbsurdist The Super Absurdist (@SuperAbsurdist) reported

    For authors who have self-published on Amazon, who do you put down as the publisher? #amwriting #WritingCommunity

  • LindsaySatmary Lindsay | Paperclips & Confetti (@LindsaySatmary) reported

    @AmazonHelp It gets even better. Amazon is only allowing me to return the item if I pay for it. Seriously?! So I have to pack up broken furniture and pay for a shorty product to get mailed back?!

  • RklbsFan RklbsFan (@RklbsFan) reported

    @EmmetPeppers Thanks. I'd just add that going from a bull to bear market, everyone is down. It's not just a tesla thing. Same with people getting excited about Baba or Meta. Only Amazon seems to have avoided the tech decline.

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