Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 14 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 8 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 9 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Mariusz Jagielski • Amazon (@JagiMariusz) reported@ramsey17 @AmazonHelp We had similar situations before with Amazon logistics pricing. The hardest part is usually not the issue itself, but getting a real explanation instead of reopening the same case multiple times.
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Rahul Singh (@rahulcontact13) reported@AmazonHelp Thanks for the response but it seems that your customer support is also an eyewash. I have been connected to 4 agents and none of them have been able to solve the problem. Very pathetic customer support ,causing mental harrasement.
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Shizuha⚡ (@ShizuhaLabs) reported@AmazonHelp Received incorrect item Order # 407-3160312-3117150 ... can you please ensure to fix this on your end? .... create a lot of problems for us consumers ... Kindly resolve this at the earliest
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Adrija Bagchi (@adrijabagchi) reported@AmazonHelp @amazonIN @ConsumerCom Kindly arrange for your team to contact me at the earliest and prioritize resolving this issue on an urgent basis please.
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Dan Schwartz (@DanSchwart69) reported@JoshuaSteinman @America250 the problem is that it would only apply to 1% of products on Amazon
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Gaurav ? (@gauravvv11) reported@AmazonHelp I have ordered a mop and received a broken product. I requested a replacement but for the last 2 days nobody has come for pickup and no contact has been made but it's always closed as could not deliver. I need this product either returned, replaced or just refund
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Trinigirl71 👑 (@trinigirl71) reportedAMAZON TOO? 😯😯😯 #InvictusScandall The ginger #TemuPrince Games in trouble!
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Dominic Austin (@DominicAus36831) reported@AmazonHelp For Order # 113-1815603-4337058 I received a different item than what was ordered (specifically a different option). My love chat and call back is not working, so I thought I would try this. Thanks!
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برهان ناتھودی (@NatWdyBurhan) reportedVery disappointed with @AmazonHelp service. Order delivery failed due to the delivery partner’s issue, and I still haven’t received my package. Now Amazon is asking me to wait 3-7 days for a refund for a mistake that was NOT mine.
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Jagadeesh (@jagadeesh_22_) reporteduploaded proofs immediately, and Amazon itself verified and approved the return before pickup. Genuine customers should not be treated like scammers for logistics or delivery issues. Please re-investigate this properly and resolve my refund issue fairly.
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Apurba Samanta (@ApurbaSamanta2) reported@AmazonHelp I cannot keep following up repeatedly with customer care for this issue. Your team should proactively reach out to me and provide a proper resolution at the earliest.
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Sienna Delaine (@sienna_delaine_) reported@cruelladvilband Not really... yeah mistakes can happen but Amazon is pro with getting things right for the most part... ACX?? On the other hand... always cause trouble... but they have a really cool customer service system.
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Tommi Pedruzzi (@TommiPedruzzi) reportedEvergreen content is the closest thing to a perpetual income machine. An evergreen book on Amazon: • Never expires • Needs no algorithm • Sells while you sleep Pick a timeless problem. Solve it in a book.
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ajaraisk2 🍌 (@ajaraisk3) reported@KingQReality @bdomenech Bezos accepting his families investment was just to let them in at the ground floor. He was already a senior VP in a hedge fund before Amazon and would have had no trouble raising money.
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Chidanand Tripathi (@thetripathi58) reportedThird. The "Purchases" Trap Situation: You like having your flight tickets, hotel bookings, and Amazon receipts sitting in one convenient, highly searchable place. You assume Google is just providing a helpful, free storage utility to make managing your digital life slightly easier. System: Realize Google actively scrapes these digital receipts to build a highly targeted, highly lucrative financial profile. They mathematically map your exact purchasing power, your brand loyalty, your travel habits, and your recurring subscriptions to feed their massive advertising network. Why it works: Routing your receipts and financial documents to a sterile, non-Google email address cuts off their mapping entirely. You protect your financial footprint, lock down your spending data, and stop letting an advertising company audit your bank account.
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