1. Home
  2. Companies
  3. Amazon
  4. Outage Map
Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More
Check Current Status

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 45
Toronto, ON 15
Roswell, GA 1
Holland, MI 2
Liberty Lake, WA 1
Addison, ME 1
Township of Evan, KS 12
Chicago, IL 46
Albi, Occitanie 2
Turin, Piedmont 1
City of London, England 8
Offenbach, Hesse 1
Taylor, MI 1
Boston, MA 11
Fitchburg, MA 1
Inglewood, CA 1
Owosso, MI 3
Orlando, FL 8
‘Ewa Beach, HI 2
Albuquerque, NM 10
Norfolk, VA 4
Williston, FL 1
Denver, CO 22
Lubbock, TX 1
Delhi, NY 1
Mount Pleasant, MI 1
Los Angeles, CA 41
Milton, FL 1
Ashburn, VA 22
Dallas, TX 37
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhiAbhi1073531
    Abhi Abhi (@AbhiAbhi1073531) reported

    @AmazonHelp Stop sending broken links. It keeps looping to the same unhelpful agents. I am not wasting more time. You have my details and my NCH Grievance #9147661. If you are a 'Specialist,' refund the ₹643 to my Amazon Pay balance NOW and DM me the confirmation. No more links. @AmazonHelp

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @thatstoryguy Sorry to learn about the issue with the invoice. To assist with your concern, could you please clarify if you are a seller on Amazon or an Amazon business customer? -Sankita

  • nachunja
    Cute Baby (@nachunja) reported

    • goose 🪿 is finally useful (for me) • tl;dr – goose 4 is really good Unsatisfied with toddler workbooks in Walmart or Amazon (printed on cheapest material, toddler doesn't like the look, content bad, etc) -- I wanted something custom for my toddler daughter. Never coded a line in my life. Never had desire to create random apps like people on X. I use AI everyday for research, but I finally had a design output I thought AI could do for me. First, I played around with Figma, Canva, Lovable and other tools like that. I thought Figma worked best and was the easiest. So I've been using that for a while ($27/m). Then I learned 🪿 did graphics too. And learned 🪿 was at version 4, which was night/day different compared to 🪿1. Connected sonnet 4.6 with 🪿 and used the same prompts I used for Figma. I was amazed. • overall visuals were better than Figma • Figma only worked with images I fed it -- but 🪿 noticed on its own that the few images I fed were characters of Gabby, so it searched the web, scraped Gabby’s official website, downloaded the image characters and added the characters I was missing 😲. -- I didn’t ask for that, but it called the tools it needed for the job and did a good job. • for the alphabet workbook, same prompt gave 10x better output than Figma • Figma was not able to generate correct emoji for the corresponding word, no matter how much I said it was wrong. 🪿 had no issue All that costed 8c in tokens. Figma was $27/m. It’s not a slight on Figma as Figma wasn’t made for my very niche use case (Figma was the best for me, before I found goose did visuals). Needless to say, toddler likes the custom content wayy better. It’s her favorite characters, exactly her difficulty level and printed in normal paper (not the brown cardboard-like paper or a giant intimidating book). I’m glad 🪿 exists. $XYZ $FIG

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Vinay90388343 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

  • _drlecter
    ☁︎ αlkistis ♤ may 13th (@_drlecter) reported

    @inefabldvorckid @crowleysboots HII noone invited me but if u make the server could I join too? I had a traumatic experience with prime and I'm not willing to associate with amazon again...

  • lushwhitesands
    SB (@lushwhitesands) reported

    @amazonIN It has become painful to order anything with you people...3 products marked as delivered but not delivered yet...EVERY SINGLE ORDER WITH #AMAZON and there is always an issue either in pickup or in delivery...where the hell is my order????

  • meparikshit
    Parikshit Pathak 🇮🇳 (@meparikshit) reported

    @AmazonHelp Why should a customer go through the hassle? Why is your team updating a false status ? Why don't you instruct the team that the issue is already escalated ? Honestly, this is getting worse day by day. @JeffBezos @AmitAgarwal There is no clarity to the customer .

  • agtprpnabsrdty
    🔻agitprop + absurdity🔻 (@agtprpnabsrdty) reported

    Amazon built an AI sprawl machine and its solution is more AI The company that deleted its own production environment with a bug-fixing bot is now proposing to fix the resulting chaos with more bots. What the internal document actually shows: An internal Amazon document obtained by Business Insider reveals that AI tools are accelerating the company's existing problem of duplicated internal systems faster than those systems can be identified or consolidated. When AI ingests internal data and converts it to new formats, the outputs are stored separately from the original source, meaning restricted or deleted data continues to exist in derived form elsewhere. A system called Spec Studio was documented displaying software details that had been made private in Amazon's internal code repository, demonstrating that data governance and AI tool proliferation are already in direct conflict. This is the organizational context for the December AWS outage: In December, an AI tool deleted an entire production environment while attempting to fix a minor bug and required 13 hours to recover. That failure did not happen in isolation. It happened inside a company where teams are independently spinning up AI systems faster than any central function can track them, where derived data persists after source access is restricted, and where the autonomous two-pizza team culture means no individual or team has full visibility into what is actually running across the organization. Mandating AI adoption without governance infrastructure produces exactly what Amazon's document describes: The speed at which AI lowers the barrier to building new tools is being treated as a feature. The document makes clear it compounds in both directions simultaneously, creating duplication faster while reducing the capacity to clean it up. Amazon's proposed solution to AI sprawl caused by AI is more AI, which is the same answer the company offered after the December outage. A response that is identical to the problem it is solving is not a strategy.

  • meparikshit
    Parikshit Pathak 🇮🇳 (@meparikshit) reported

    @AmazonHelp Please STOP canned responses. Solve the problem if you can instead of giving canned responses. @JeffBezos @AmitAgarwal

  • alfiesteam
    Alfie Hairland 🌻 (@alfiesteam) reported

    @robprogressive They should be classed as social areas and the likes of Amazon should be forced to link discounts to restaurants/leisure through city town centre pickup lockers. Making them look busy again is a starter but Amazon wants them to shut down.

  • CatHat67
    The Atheist (@CatHat67) reported

    @AdamLowisz He wants to make money. Don’t get it twisted. KFC, McDonalds, Microsoft, Amazon and 1000s other don’t have an issue. Why is Elon special?

  • Prolerobach
    Prolero Stebach (@Prolerobach) reported

    After years of putting it off and a few weeks of back and forth with ifixit and amazon I finally replaced the battery in my 2017 macbook pro. I think the original issue was the battery data cable but I replaced the old battery entirely before I knew.

  • sg_princess_sg
    2X LinaBell (@sg_princess_sg) reported

    @DrewCohenMoney use taobao or PDD, free shipping to singapore above 20USD or 50USD in total, u have english enabled. or use Amazon. $SE has the worst platform and worst customer service and delivery. there is actually no need to use Shopee in Singapore. I tried them and it is really bad, the platform is full of bugs, and merchants are not verified and ship broken items, and takes lengthy communication to get it returned.

  • Rithvik1912
    Rithvik (@Rithvik1912) reported

    Requesting to look into the issue and provide solution @amazon @AmazonHelp @amazonIN #shipmentdelay

  • dalltonverse
    Dallton (@dalltonverse) reported

    @amazon @amazonIN @AmazonHelp your ECR team promises they will solve my issue on April 20, 2026. Till now no follow up or update.

Check Current Status