Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbia, SC | 1 |
| Pachuca de Soto, HID | 1 |
| Tallahassee, FL | 2 |
| Belmont, MA | 1 |
| Chicago, IL | 14 |
| Juárez, CHH | 1 |
| Melville, NY | 1 |
| Houston, TX | 10 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| New Haven, CT | 1 |
| Pineville, LA | 1 |
| Concord, CA | 1 |
| Brunswick, OH | 1 |
| Denver, CO | 9 |
| Miami, FL | 6 |
| Las Vegas, NV | 4 |
| Columbus, OH | 2 |
| Greensburg, PA | 1 |
| Omaha, NE | 1 |
| London, England | 9 |
| New York City, NY | 21 |
| Montpellier, Occitanie | 1 |
| Torreón, COA | 2 |
| Sacramento, CA | 2 |
| Sarrebourg, ACAL | 1 |
| Romeoville, IL | 2 |
| Pittsburgh, PA | 1 |
| Clarksville, TN | 1 |
| Paris, Île-de-France | 9 |
| Sofia, Sofia-Capital | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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minabyblues💜 🪭 (@jackintheblues) reportedThey changed my shower head to a water saver, that **** was so slow and would stop mid shower, got on Amazon 2 days later and bought mine bc why should I be miserable in a space I’m paying for???
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molson 🧠⚙️ (@Molson_Hart) reported@Mattdoll @EugeneKhayman All our big products are fbm only which drags down our overall % of price going to amazon
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Sanjay Thillai (@sanjaythillai26) reported@AmazonHelp No link is not working and I didn't receive an email can you please give me a refund The customer service agent service is very poor
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Rohit Mohite (@RohitMo53046335) reported@AmazonHelp @AmitAgarwal Your escalation link is as BROKEN & useless as your Dhule logistics service! Form is frozen & not submitting. Stop playing ***** tech games to delay my refund! 4 failed pickups, 5th forced without consent. Clear my ADVANCE REFUND NOW! NCH: 9358856
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Danielle Dyer (@danielle4657) reportedisn't that weird too how the neighbor I had next to me at Ardella on 28th / Cactus how she had an Amazon Ring camera? the same one that had "been there" for 2 years that first had a black woman come that was walking just fine then was on a walker later on because that was likely "giving one" to "get one" giving one to move up the transplant list - donating either liver or kidney to get a heart / lungs which black people "need" because of skin / tissue typing that does not apply to the scarification of "other" easier to match, place organs like liver / kidneys "prone to scarring" organs are hearts and lungs again - NM, AZ, west TX they are not "all you can take" buffets for organized and illicit transplantation and procuring you'd face war-crimes for allowing and engaging in a healthcare, social services, reconning network "like that" if it were my decision just mass eradication out of the area until "you" stopped being a problem but it's just me isn't it just me that's running, losing my licensure huh from these ***** trafficking cartel members back at the @WhiteHouse
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🇻🇦 𝕄𝕚𝕟𝕖𝕣𝕧𝕒 🇺🇸 (@DC_HEESEBURGER) reported@lovinqmount @djodjeee_ This goes back to what I was sating before. Most of your deaths from the heat are indoors, ac can fix like 90% of your problems. Buy a cheap one from Amazon on something.
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Raju Kumar (@RajuKum89518605) reported@AmazonHelp @amazon @amazonIN My order is showing delivered, but I have not received the package yet. Payment is already done. Please resolve this issue immediately. Tracking ID: 369326115943”
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Kapil (@Ks82788) reportedAfter being connected with Amazon for so many years, this is not the kind of support I expected. Please help resolve my issue fairly. #Amazon #AmazonIndia #CustomerSupport @AmazonHelp
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dm (@devin3858484600) reported@TheLaceyBloom hey I tried to buy you a gift from your Amazon wishlist and its not working. Any advice?
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Ammaar 🇲🇼 (@AmmaarLUHG) reported@AmazonHelp Their customer service has gone down the drain. Probably the worst I’ve faced.
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Amazon Help (@AmazonHelp) reported@SanjayLathish Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha
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Joshua Collins (@murosinvisibles.bsky.social) (@InvisiblesMuros) reported@amuyaskthwa Nah. He wholesale burning down the Amazon
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Bird (@BirdNewEngland) reported@jess_felts It’s $200 max for Amazon to fix that. You can’t be that broke. It has to be lazy
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The Good Daddy (@GedakTaipodia) reported@PrimeVideo Why can't Amazon prime implement this? on-screen swipe gestures (e.g., swiping up/down on the left side for brightness and on the right side for volume) directly within the video player UI. Very annoying to use the Prime Video app UI.
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Armaan Sidhu (@realarmaansidhu) reported@SJosephBurns The artificial intelligence revolution was quietly acquired while the timeline was arguing about AGI. Look at the exact equity distribution of the companies currently building the frontier models. Amazon, Google, and Nvidia hold massive, structural stakes in Anthropic. Microsoft essentially functions as the central bank and primary landlord for OpenAI. The narrative promised an entirely new class of tech monopolies. The reality is that the legacy incumbents simply bought the disruptors using cloud compute credits instead of cash. It is a completely closed loop of capital. The AI startups raise billions of dollars in venture funding only to immediately pass those exact dollars back to the major cloud providers to rent server space. The underlying power structure of the internet did not shift a single inch. The founders get a minority stake, the venture capitalists get a markup, and the hyperscalers guarantee that all future compute revenue flows directly through their existing infrastructure. When the top four tech companies own the infrastructure, the data, and the equity of the challengers, antitrust regulation becomes mathematically irrelevant. They didn't get disrupted. They just outsourced their R&D departments. The revolution was not televised. It was just added as a line item to the AWS billing dashboard.