Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 45 |
| Byram, MS | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Atlanta, GA | 28 |
| Naucalpan de Juárez, MEX | 1 |
| Realengo, RJ | 2 |
| Fort Worth, TX | 8 |
| Blue Ridge Summit, PA | 1 |
| Ashburn, VA | 17 |
| Greer, SC | 1 |
| London, England | 11 |
| Township of Columbia, MI | 1 |
| Fort Wayne, IN | 1 |
| Campbellsville, KY | 1 |
| Ward of Valencia, Sangre Grande | 1 |
| Ad Dir‘īyah, Ar Riyāḑ | 1 |
| Litherland, England | 1 |
| Mexico City, CDMX | 10 |
| Quito, Pichincha | 2 |
| Toronto, ON | 18 |
| Munich, Bavaria | 1 |
| San Jose, CA | 12 |
| Newport, RI | 1 |
| Kinsley, KS | 1 |
| Farmington, MI | 1 |
| San Francisco, CA | 14 |
| Tyler, TX | 2 |
| Leesburg, GA | 2 |
| Milwaukee, WI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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SIP sahi hai….(MF) (@EquityMarket0) reported@AmazonHelp Tried chat multiple times, but no resolution. FASTag pending since 27 March. Please fix urgently—can’t use my car.
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Semona0x (@semona0x) reportedevery ambient ai wearable startup is dying > limitless acquired by meta > bee acquired by amazon > plaud & omi still standing but all fighting over the same exhausted user (knowledge workers who already track themselves obsessively) everyone's piling into the same demographic and calling it a market meanwhile in china: > 320M people over 60 > $4.2T silver economy 银发经济 > beijing has made eldercare tech a national priority > tencent, haier, alibaba already building the infra layer nobody's applied the plaud-era wearable + llm stack to this user yet > my grandfather lives in a nursing home > my mom drives out twice a week > she has zero info abt the other 5 days > not imperfect information — zero > who he talked to, whether he ate, if he was lonely same hardware & ai stack. flip the user: > buyer ≠ wearer. adult children pay, elderly parents wear. > willingness to pay not capped by the user's price sensitivity, but by guilt/child's care anxiety > ai hardware's hardest problem — everyone's selling to the same person half the ai products i see (including ones i've thought about) are solving problems for people exactly like the founder real arbitrage prolly is asking who else could wear the same hardware
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Suman Sinha (@sumansinha12) reported@AmazonHelp Link is not working now chat agent is still finding solution only timepass is going on India is highest corrupt market of Amazon
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Jaipal Saini (@jaipal13saini) reported@AmazonHelp My Problem is resolved now
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Vinaykumar H (@Vinaykumar1258) reported@AmazonHelp Dear amazon not resolved my issue.. please arrange call and pickup urgent..
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Monk (@manifestmonk) reported@PokemonRestockr When does the pre order price end and does anyone know historically if booster boxes have went down noticeably before release on Amazon
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Cpt Kaos (@cpt_kaoz) reported@Aaron_Cordovez @michaelpatron0 @AmazonHelp Most likely the UK revenue dep has a problem with you. Are you sure you still have a UK tax representative and correct active address?
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Grey (YC W22) (@greyfinance) reported@hola_1c Hi 👋 We understand your concern. Acceptance on platforms like Amazon KDP depends on their own payout policies, and changes can happen on their side. This isn’t something we directly control. If you’re facing a specific issue, please share your details and we’ll help you check. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. -P.M
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Dirk (@Dirk_McDirkin) reportedSears, mainly for the Sears Parts Stores that I could buy parts to fix washers, dryers, appliances without china, amazon or ebay.
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SnailTrader7 (@SnailTrade7) reportedSomeone again whack me! I wait for one hour to see how things go! Only my choices all turn down! But I won't share! I never buy Amazon Google MSFT !
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Bhanu dutt ojha (@Bhanuduttojha15) reported@AmazonHelp Also I can't see any order in my account now, after raising complaint instead of solving issues you guys are removing order history itself so customer won't be able to do anything. I will be filing a formal request in consumer court if no help is getting
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Yogesh Brar (@heyitsyogesh) reportedBAD NEWS: Phone prices going up due to memory hike GOOD NEWS: Amazon Great Summer Sale is here to fix it We'll see Samsung Galaxy S25 Ultra at its lowest price since launch Plus more deals on: - iQOO Neo 10 - OnePlus Nord 6 - realme NARZO 100 Lite - Redmi A7 Pro What are you buying??
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CJ (@tansaucj) reported@myQConnect Give me a way to PERMANENTLY Opt-Out of Amazon garage delivery access!!!! I will NEVER allow that to happen. STOP ASKING ME EVERY TIME I OPEN THE APP!!!!! Give us an option in the settings! I am sooooo close to ripping out your products over this issue!!
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Jason Barnett (@JasonBa52313068) reported@LucifersTweetz Even if you took 100% of all billionaires wealth (effectively closing down Amazon, Tesla, spacex, Walmart, etc) and putting millions on unemployment in the process, you’d be able to feed people for a few months. But now billionaires are gone so where do you steal from now?
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faizan (@faizan_007_) reported@AmazonHelp The link you provided is not working. I have tried multiple times, and it directs me to an error page.