Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 24
London, England 24
Los Angeles, CA 22
Paris, Île-de-France 22
Chicago, IL 21
Atlanta, GA 18
New York City, NY 18
Seattle, WA 13
Phoenix, AZ 12
Ashburn, VA 11
Denver, CO 11
Berlin, Land Berlin 11
Miami, FL 10
San Francisco, CA 9
Frankfurt am Main, Hessen 9
Manchester, England 8
Washington, D.C., DC 7
Columbus, OH 7
Brussels, Bruxelles-Capitale 7
Kansas City, MO 6
Boston, MA 6
City of London, England 6
Leeds, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Madrid, Comunidad de Madrid 6
Tampa, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Köln, NRW 5
Montréal, QC 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • erinmonaco02 honey (@erinmonaco02) reported

    @AmazonHelp No I have a problem spending on Amazon LMFAO

  • patfoster698 Pat I'm With Joe Foster (@patfoster698) reported

    @AmazonHelp Okay. I looked at that info and had actually found it earlier. I did turn off the TV earlier and zilch - same problem again. No other Internet-connected devices were in use at the time. Amazon Prime videos worked fine until yesterday. Everything has/had been updated. Still zilch

  • tgiff76 Teresa Heritage 🇺🇸 (@tgiff76) reported

    @Doesitm62446132 @TomCottonAR I am far from rich, but let me tell you that I pay more damn taxes than a lot of rich people. Tysons, Walmart, Amazon trucks driving our highways tearing them up. It is time they paid their share! Tax the rich. Fix the infrastructure. Big corporations need to pay! Done!

  • ThatsTheFactZak Your Name (@ThatsTheFactZak) reported

    @AmazonHelp Or is this a @YouTube issue?

  • DrBourbonstein Dr. Bourbonstein (@DrBourbonstein) reported

    @FenWhitney Check voltages! Make sure they're compatible. Looks like some people on Amazon are having issues with them being over voltage for their devices.

  • trej5301 Janet Zambada (@trej5301) reported

    @amazon with your customer service right now with issues from yesterday’s order. I don’t know how hard it is for me to get a refund when you guys sent me the WRONG items! This us unacceptable !

  • friddleleo Friddle Copper (@friddleleo) reported

    @TinTin_in_Tibt @KenRoth It sounds like Amazon doesn't have a labor problem anymore.

  • Arwen_Datnoid 🔱Arwen_Datnoid on OF 🔱 (@Arwen_Datnoid) reported

    Just give me a little bit to calm down from it. I was scared there would be something seriously wrong with my account, thank god it was nothing serious. It did cancel my amazon prime though so xD I guess I have to go get that again. Cya guys around 9:30-10!

  • bambii159 Gianna (@bambii159) reported

    @amazon In order to avoid being fired, he is working with intense back pain RIGHT NOW as I am typing this out in order to meet your rates. Instead of consistently responding to consumers and denying all negative allegations of mistreatment, how about you fix the problem?

  • SkipPhotog Gareth Skipp (@SkipPhotog) reported

    @AmazonHelp Apple TV - all subtitles & audio narration is off on this device. It’s a Prime problem

  • frogseye75 Steve Morris (@frogseye75) reported

    @amazon had problem with delivery. Call centre wanted to blame driver on several occasions, I said not his fault. They blamed him anyway. Got compensation for driver's incompetence. #knowyourenemy

  • kcandaele Kelly Candaele (@kcandaele) reported

    @MorePerfectUS When I was in Bessemer last week reporting on the election the policeman in his Bessemer police car left the warehouse and followed me down a public road and pulled me over. He said I had "trespassed" on Amazon property because I turned around in the road leading to the gate.

  • MissXira Miss Xira (@MissXira) reported

    @AmazonHelp I did, though I’m not sure why I had to reach out to the seller when the issue is with the courier shipping. I’ll keep you updated.

  • SagetheWise22 Sage (@SagetheWise22) reported

    @AdahopAda @Pokemon @Target That sucks. :/ Somewhat recently I tried ordering a book off of Amazon. They cancelled it two times within 24 hours because of shipping issues, and after ordering it a third time it somehow ended up in Algeria.😕😲 Finally I got it though.

  • RealAlexPatric Alex “Real Amazon Employee📦” Patrick (@RealAlexPatric) reported

    Couldn’t fix my ex wife with a new cable from Amazon!! Maybe this time things will be different

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