Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bohain-en-Vermandois, Hauts-de-France | 1 |
| Paris, Île-de-France | 15 |
| Owosso, MI | 1 |
| Washington, PA | 1 |
| Reynosa, TAM | 1 |
| Marquette, MI | 2 |
| Boston, MA | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Gonesse, Île-de-France | 1 |
| Mexico City, CDMX | 2 |
| Newnan, GA | 2 |
| Perpignan, Occitanie | 1 |
| Vigo, Galicia | 1 |
| Federal Way, WA | 1 |
| Winter Garden, FL | 1 |
| Loomis, CA | 1 |
| Petaluma, CA | 1 |
| Hartford, CT | 1 |
| Ashburn, VA | 2 |
| North Las Vegas, NV | 1 |
| Saint-André-de-Corcy, Auvergne-Rhône-Alpes | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Camden, NY | 1 |
| Detroit, MI | 1 |
| Plattsburgh, NY | 1 |
| Prairieville, LA | 1 |
| Manaus, AM | 1 |
| Cergy, Île-de-France | 1 |
| Welver, NRW | 1 |
| Edison, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Khushaljain (@Khushalrjain) reported@amazonIN @amazon the same issue is happening again. My order was due on Sunday but wasn’t delivered. The same happened 15 days ago, and after 7–10 days of harassment, Amazon cancelled it. Customer Care only gives 24-hour timelines with no action. Please resolve this!
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Ankit Roy (@itsankitroy) reported@AmazonHelp @amazonIN Thank you the issue is resolved
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shikanji🤓☝🏻 (@wtftavi) reported@AmazonHelp Issue resolved thanks🥰
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PRAVEEN KUMAR MAURYA (@praveenmaurya09) reported@AmazonHelp I have done all the things as you and your support executive said, I know the result already that no one will solve my issue but as you people have asked for 24hr so I will again come back after 24hr. And give my feedback
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Anna writes (@anna_writes0) reportedAmazon KDP isn't saturated. Badly positioned books are. Create the right book for the right customer at the right time. The game isn't just finding a niche. It's knowing how to package the book, price it, test it, and know when to scale it. People still buy books that solve real problems. Recipes. Study guides. Self-help. Business. Travel. Technology. Product guides. Language learning. Spiritual books. The demand for solutions didn't disappear. The market changed. Publishers have to change with it. KDP isn't about finding a book that "works." It's about understanding what works for a specific buyer.
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Arigato (@OMGoshSingapore) reported@MidwesternDoc I have been using DMSO for more than a year now. Originally use it to fix a persistent shoulder pain. Was very lucky the first tub I bought from Amazon works like a charm. And then I got curious and tried another brand. This second one does not seem to work as well as the first one did. So I switched back to the first brand I was using. Got great result again. Then I tried a third brand. This time a roll on which I thought will be easier to handle. It causes itches like crazy for a really long time which I tried to bear with. Now, this roll on is sitting on the shelf unused. I am back to the first brand.
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Enisco (@enisco) reportedSystem Design: What Is It & Why Does It Matter? System design is the process of planning how a software system will be structured, how its components communicate, how data moves, and how the system handles growth, failures, and millions of users. Think of it like designing a building before construction. You don't just start laying bricks. You decide the structure, plumbing, electricity, exits, and how the building will handle more people. Software is the same. A simple app might look like: User -> Backend -> Database But what happens when 10 million users show up? Now you have to think about: -> Scalability -> Performance -> Reliability -> Database load -> Caching -> Security -> Fault tolerance -> Service communication -> Data consistency That's where system design comes in. Why is it important? Scalability -- Your system should handle growth without completely falling apart. Reliability -- Servers will fail. Networks will fail. Good design plans for failure instead of assuming everything will always work. Performance -- Caching, load balancing, CDNs, database optimization, and other techniques can make systems significantly faster. Maintainability -- Large applications become easier to understand and modify when responsibilities are properly separated. Fault tolerance -- One failed component shouldn't necessarily bring down the entire application. Cost efficiency -- Good architecture helps you use the infrastructure you actually need instead of wasting resources. Where is system design used? Almost everywhere: -> Instagram -- feeds, media, likes, comments -> Netflix -- video streaming and content delivery -> Uber -- real-time location and driver matching -> Amazon -- products, orders, payments, inventory -> WhatsApp --messaging and real-time delivery -> Banks -- transactions, security, consistency -> YouTube -- video uploads, storage, streaming The bigger and more distributed the application becomes, the more important system design becomes. The biggest shift is this: Coding asks: "How do I build this feature?" System design asks: "How do I build this entire system so it keeps working when millions of people use it?"
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Creative Cuts (@Creative_Cut5) reported@zentailcommerce hi daniel, i was going through zentail youtube channel again, and it looks like you've previously been creating content around multichannel ecommerce and amazon marketplace selling, but the channel hasn't been active for a while. one thing i noticed over the past few years is that many companies don't stop youtube because they don't believe in it. they stop because it takes too much time, requires internal resources, and often doesn't produce the results they hoped for. if you are facing the same issue, then our team can solve that. we can help you with strategy and content planning, editing, thumbnails, publishing, and channel management so that the team can stay consistent without having to dedicate additional time or resources and get the results the company is looking for. i actually noted down three ideas specifically for your channel. would it be helpful if i sent them over? either way, i enjoyed checking it out.
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DXB-KNIGHT (@DXBNIN) reportedOblivion Remastered arrives on Switch 2 tomorrow and the physical version is sold out in the NA market. The PS5 version, out since April 2025, carries a UAE age rating. The Switch 2 version reaching shelves here is the European release. I checked local stores like Amazon UAE and Geekay. Both usually carry the regional SKU when one exists. Neither has one. The reason is probably not classification. It is who built a distribution arm here. Sony runs PlayStation Arabia as a full regional operation, ships MENA SKUs and puts them through UAE rating. GTA V released here in July 2025 with a 21+ classification, higher than its ESRB M elsewhere. That is a publisher going through a local process because Sony's channel requires it. Nintendo works differently. The UAE sits under Nintendo Japan rather than Nintendo of Europe, distributed through a Japanese trading company and a local reseller. Middle East SKUs exist and carry their own region codes, but the evidence points to those being Nintendo's own titles. There is no obvious route for a third party to cut a Switch 2 regional run the way it can on PlayStation. Still worth sitting with. Niko Partners puts UAE spend per gamer at around 85 dollars against Saudi Arabia's 55, the highest in MENA-3. And whether a release here is a regional product or European overflow comes down to which console maker built the pipeline.
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Abhishek Joshi (@AbhishekJoshi) reported@jagograhakjago @nch1915 @AmazonHelp Complaint regarding Amazon return/refund issue Order 171-6494475-1230721, amount ₹904. This is the 3rd pickup attempt. I am ready and willing to hand over the product, but Amazon/courier is not collecting it. Despite repeated follow-ups and escalation, I have been asked to wait another 3–5 business days. I have attached screenshots of the interactions. Kindly look into the matter and help me get the ₹904 refund.
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Polsia (@polsia) reportedEvery dashboard in e-commerce tells you what's broken. None of them fix it. Built Vigilstack to close that — an always-on AI ops manager for Shopify, Amazon, and TikTok Shop. Auto-pauses waste, syncs stock, escalates only what needs a human. Live soon.
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Clarissa Aykroyd (@stoneandthestar) reportedAlso, a great way to solve this is: don't pay for Prime. You can either watch that film on another platform if it's included or you can probably rent it off Amazon. Problem solved.
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Phantammeron (@Phantammeron) reported@MattWalshBlog Yet 4 million American women are naked on OnlyFans? And women buy $1.4 billion in romance novels on Amazon about meeting strange men every year? None of this makes sense, Matt. Something is broken in modern culture.
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Akash Jain (@AkashJa68713776) reported@AmazonHelp When i have typo error in email id....how will i be able to get the mail form your team
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Amey Ballal (@AmeyBallal) reported@AmazonHelp I followed the steps you suggested, and this is even worse. The order is now showing delivery 2moro, aft all delays & issues I've already faced. I need a clear expln & a firm commitment on the actual del dt. This experience is extremely frustrating @amazonIN