Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Los Angeles, CA 44
Seattle, WA 44
New York City, NY 40
Dallas, TX 39
Atlanta, GA 32
Miami, FL 24
Denver, CO 22
Phoenix, AZ 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 17
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
Toronto, ON 11
Kansas City, MO 11
Minneapolis, MN 11
San Jose, CA 11
San Antonio, TX 10
Jacksonville, FL 9
Mexico City, CDMX 9
Oklahoma City, OK 8
Tampa, FL 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Madrid, Comunidad de Madrid 6
Marseille, Provence-Alpes-Côte d'Azur 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ankiitsinha AKS (@ankiitsinha) reported

    @KlugeFuehrerin I had the same issue twice whenever i ordered through paytm and after complaining they blamed the courier guy .. now amazon has also started the same

  • skpaneri Sanjay Paneri (@skpaneri) reported

    @cpplusglobal I am purchase fully cctv camera set by Amazon India order 403-4048428-8134760 date 2nd August 2020. CCTV camera is not working since last week. so please making arrangement to resolve this issue under the guarantee period. Sanjay Paneri

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.81ms Download: 585.32Mbps Upload: 560.6Mbps

  • jlsawlerart J Lynn (@jlsawlerart) reported

    @AmazonHelp Susan, I appreciate your quick response. :-) But what does "guaranteed delivery date" mean to Amazon? I understand COVID delays, but your chosen delivery service should be reliable. Customers don't appreciate broken delivery promises. IMO, you should rethink BNI.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: fdcservers[.]net ISP: Amazon PING: 7.223ms Download: 704.82Mbps Upload: 570.6Mbps

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.55ms Download: 621.63Mbps Upload: 699.83Mbps

  • RandomActsOArt Corinariginals (@RandomActsOArt) reported

    @mrwhiteknight1 @TheOrlandoJones @authenticdelroy You're not wrong, but it is being produced by a different network. So Starz still OWNS the rights to Orlando's Nancy not Amazon...it's a copyright infringement issue unfortunately.

  • dgriessmann Dave Griessmann (@dgriessmann) reported

    @AmazonHelp Been going on for months and even exchanged my Amazon show 10 based off your trouble shooting and still happens. Every show 5 or 10 I have has this issue with prime music. No other app/service does this.

  • 5Pisonya Pisonya (@5Pisonya) reported

    @Dennisjr60 @Breaking911 No we shut it down so that it would destroy our economy, mega corpse like Walmart Amazon and fast food places like McDonald's would absolutely dominate because they were "essential" And so that big pharma would have their trillion dollar a year profit boost.

  • pankajsachar Pankaj Sachar (@pankajsachar) reported

    @AmazonHelp Already done that, the very same day. Nothing happened. Been 2 days. #Amazon only replies to social media posts and does not solve the issues. No resolution is there.

  • AakashKambli7 Aakash Kambli (@AakashKambli7) reported

    @AmazonHelp I have done that, please help me get the issue sorted asap

  • KiwiJello73 KiwiJello73 (@KiwiJello73) reported

    @AmazonHelp .com Thank you for the response. The issue has since been resolved with a 3rd CS person who seemed to have information that the prior two were not privy too. She was very helpful in resolving the issue. The 1st guy should be not be so hostile. Not everyone is trying to rip U off

  • TinaAndersonWho Writer Obscura (@TinaAndersonWho) reported

    7/10 The next follow up got me a link to report the resellers - which I had done, but that doesn't solve the issue which is @Amazon suppressing my small graphic novel because I won't sell it for $900.

  • jemin_p JeM!N Panchal (@jemin_p) reported

    @AmazonHelp Hi its been already more than 24 hours of my complaint and also 20 hours of ur this tweet..... No call, now what should i call it obnoxious negligence or pathetic customer service? Or do u still have some other lame excuse of not calling and resolving the issue @ImChandanSharma

  • pankajsachar Pankaj Sachar (@pankajsachar) reported

    @AmazonHelp Down in the dumps @AmazonHelp Moving back to @Flipkart

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