Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 20
Dallas, TX 18
Atlanta, GA 18
Seattle, WA 16
Columbus, OH 15
Chicago, IL 13
Denver, CO 11
Miami, FL 10
Charlotte, NC 10
Edison, NJ 10
Manchester, England 9
Los Angeles, CA 9
San Francisco, CA 9
London, England 8
San Jose, CA 8
St. Louis, MO 8
Indianapolis, IN 6
Birmingham, AL 5
Ashburn, VA 5
Las Vegas, NV 5
Tampa, FL 5
Columbia, MO 5
Lexington Park, MD 5
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Jacksonville, FL 4
Portland, OR 4
Philadelphia, PA 4
Vancouver, BC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Ernst_Blofield Eric - that Audio guy (@Ernst_Blofield) reported from Coronado, California

    @Rickgolfstx And yeah, it is a gov problem for sure, I’m not blaming Bezos. Plus, Bezos is stuck, if he wants control of Amazon he has to be a multi billionaire, that’s how that works. I’m not criticizing him there, my point is someone can earn 5,000 yrs at the same time someone has 3.5 hrs.

  • welshrobbo Martin Roberts (@welshrobbo) reported from Abingdon, England

    @AmazonHelp Lip Sync on the Echo Studio is terrible. It’s different on each app making it unusable. Released but not fit for use.

  • chris_sisler Chris Sisler (@chris_sisler) reported from Myrtle Beach, South Carolina

    @JeffBezos I have informed @amazon support multiple times about fake or knock-off items stating to be authentic and their response is always “I don’t see a problem”

  • jack_goss2020 Jack Gosselin (@jack_goss2020) reported from Rollinsford Station, New Hampshire

    @ItsClarkKnight @verge @davidcicilline Who cares about Apple charging for apps to be on the App Store, who care that amazon is making crap we products, and who cares that google owns YouTube. Misinformation is a problem but this hearing is about ANTI-Trust laws. They are trying to split up these companies

  • welshrobbo Martin Roberts (@welshrobbo) reported from Abingdon, England

    @AmazonHelp Bought an Echo Studio. Linked it to my fire cube. Each app has different lip sync issues. You can’t change this setting everytime you open an app. Makes the device unusable. The lip sync setting needs to be the same for each app. Apparently a known issue you can’t fix.

  • ImJustJamie12 Mr. John Jacob Jingleheimer SHMIDT! 🗣 (@ImJustJamie12) reported from Charlotte, North Carolina

    I had a whole tv stand in my storage unit in the backyard and I just bought one from amazon for the tv, that I also bought off Amazon. Ok, it’s clear. I have a problem. I am deleting the amazon app today!

  • SameerRms sameer_rms (@SameerRms) reported from Sholinganallur, State of Tamil Nādu

    @AmazonHelp My order reference is 408-4205643-5555528 ordered Philips sound bar TAPB603 first soundbar is damage and in replacement remote is not working I need a replacement for remote @amazonIN

  • dishasr20049535 disha srivastava (@dishasr20049535) reported from Kanpur, Uttar Pradesh

    @Philips My problem is that I can't go out in this pandemic when the prime minister itself is saying not to go out. It's your faulty product so I think you have to take responsibility @AmazonHelp

  • Anji1223 Anji Pokali (@Anji1223) reported from PETROL BUNK ORR, State of Karnataka

    @AmazonHelp Still issue not resolved ...they are asking close the ticket by self installation..

  • Jennsweeney0507 Jennifer Sweeney (@Jennsweeney0507) reported from Clarkston, Washington

    I love @amazon , but I want my canvases.. they been sitting in Oregon since 20th.!!! I know thing are slow these and I respect that! But they have been sitting in Oregon since 20th!

  • nii_ayi_gh Nii Ayi Anteh (@nii_ayi_gh) reported from Accra, Greater Accra Region

    @DanyEarl__ If it's Anti Trust as I've seen so far, Amazon is likely to go down... They've violated so many policies... Rockefeller who literally lended to the government sef. Dem take do am... But let's see

  • welshrobbo Martin Roberts (@welshrobbo) reported from Abingdon, England

    @AmazonHelp That doesn’t fix the issue. It’s a waste of my money. Products shouldn’t be released before being fully QA tested. This is basic and really made me question buying amazon products which I have a lot of.

  • nawaznawazrab Rab Nawaz Khan (@nawaznawazrab) reported from Noida, Uttar Pradesh

    @amazon @AmazonHelp @amazonIN Dear Team, Since 5 days facing issue with Amazon delivery 403-4305089-0514718, Amazon delivery has updated information as customer has Your package with B Natural Mixed Fruit Juice, 1L (Pack of 2) and 5 other items was attempted for delivery.

  • markatlarge markatlarge (@markatlarge) reported from Manhattan, New York

    @Reuters Doesn’t Walmart and every other retailer sell store branded products. Why is it a problem when @Amazon does it.

  • brandonstirrup Brandon (@brandonstirrup) reported from Seattle, Washington

    My main takeaways: All 4 CEOs are impressive leaders for their companies, Amazon is the most brazen with anticompetitive behavior, GOP is delusional re: content moderation, congress is mostly ill-equipped to understand issues let alone enact change. @profgalloway @karaswisher

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