Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 33
Seattle, WA 28
Dallas, TX 27
Atlanta, GA 23
Chicago, IL 21
Miami, FL 21
Los Angeles, CA 19
San Francisco, CA 17
Denver, CO 16
Columbus, OH 15
Edison, NJ 15
St. Louis, MO 14
Charlotte, NC 14
Portland, OR 13
Indianapolis, IN 12
San Jose, CA 12
Phoenix, AZ 12
San Antonio, TX 10
Ashburn, VA 10
Philadelphia, PA 8
Columbia, MO 8
Washington, D.C., DC 8
Las Vegas, NV 8
Tampa, FL 7
Paris, Île-de-France 7
Salt Lake City, UT 7
Houston, TX 6
Brooklyn, NY 6
Lexington Park, MD 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigSeacombe Craig Seacombe (@CraigSeacombe) reported

    @AmazonHelp You keep delivering my order to the wrong address 10 miles away. Customer service can't help me, I ordered it Saturday and have had issues every day.

  • kingcierrax kingcierra (@kingcierrax) reported

    Masika may be a terrible reality TV person, but def a hard investor 😭 made $60k on a Amazon play 💪🏽

  • JLA_15 Jordan (@JLA_15) reported

    @Asd21009 @Lbabinz That’s fair. For me in my area GameStop ships faster and I also have brick and mortor stores to deal with problems. I get discounts on collectibles with the edge membership. Higher the level more of a discount on certain things. When you buy at BB or Amazon you get nothing

  • DineshkumarVaza Dineshkumar Vaza (@DineshkumarVaza) reported

    @amazonIN @AmazonHelp I have been trying to delete my account for 41 hours now! 19 tries and app say send me a notice but i can't receive any text or email so please YES, I need help in closing my account! The app is not working.

  • ChefGLeon1 Chef Greg León (@ChefGLeon1) reported

    @AmazonHelp Yeah, this is useless - I’ve checked on that page multiple times and keep getting the same info. Your customer service sucks - you’re quick to take peoples money but offer no help when there is a problem! I’m done shopping with you guys!

  • crazydutchy Monique (@crazydutchy) reported

    @Eva07113597 Oh dang, I really don't like shopping with Amazon for that reason, alicey and Phil had problems with them too, pretty major ones. But I guess, if that is the only way you can get something, it's tough.

  • michaeldthoey Michael Hoey (@michaeldthoey) reported

    @SaraONeillArt No issues with Amazon. The occasional seller will not post to NI but twas ever thus.

  • LeoOfArabia LionHearT (@LeoOfArabia) reported

    @irrapture @1upJuan @Wario64 I usually use PayPal too but since I want them to charge in February instead of now I tried checking out with both Credit and Debit and keep getting errors 😭 imma just wait on Amazon I guess. Just loved the Lion on the BB Steelbook.

  • sharonwaxman Sharon Waxman (@sharonwaxman) reported

    This past quarter, the top five digital advertisers — Google, Amazon, Microsoft, Twitter and Facebook (now Meta) — varied. Alphabet and Microsoft beat estimates, w YouTube boosting ad revenue to $7 billion and Microsoft growing its PC business despite supply chain issues.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @AShantharam We're sorry to know that you are facing issues Amazon Prime Video. Could you please let us know what error/issue you are referring to? -Timimi

  • NigelBookworm Nigel Adams (@NigelBookworm) reported

    @AmazonHelp Hi Cory. It’s a Paperwhite (10th Generation) running version 5.13.7 Updated itself automatically about a month ago. Battery life terrible since. Looking at feedback I’m getting it’s affecting most users.

  • ExtendoGz The One (@ExtendoGz) reported

    @USPS you’ll need to take tips from @amazon, how are you’ll that slow and bad with delivering paccages. You’ve been out way before Amazon.

  • chayphas Chayil Hawkins ❄️ (@chayphas) reported

    @govbrazil @jairbolsonaro @ebc I saw you coughing on your people during a campaign rally in the first year of the pandemic. If you don't care about people why would you care about trees? You've cut down hundreds of thousands of acres in your first years in office. We all need the Amazon to survive! All talk

  • somnimoo h⁷ | semi ia (@somnimoo) reported

    @yoohkika They're literally nothing, you basically "pay" for "ownership" of smth that you cant actually own whilst burning down huge chunks of the Amazon rainforest

  • IanMRountree Ian (@IanMRountree) reported

    @sbspalding You'd think. Unfortunately there are still so many unsolved problems (see basically any new service or game launch, notably Amazon's New World). While we should accept the premise that perhaps no one can solve all the problems before launch... We don't.

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