Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 33 |
| Seattle, WA | 29 |
| Dallas, TX | 27 |
| Miami, FL | 22 |
| Atlanta, GA | 21 |
| Chicago, IL | 20 |
| Los Angeles, CA | 19 |
| San Francisco, CA | 17 |
| Charlotte, NC | 15 |
| Denver, CO | 15 |
| Columbus, OH | 14 |
| St. Louis, MO | 13 |
| Portland, OR | 13 |
| San Jose, CA | 12 |
| Phoenix, AZ | 12 |
| Indianapolis, IN | 11 |
| Edison, NJ | 11 |
| Ashburn, VA | 10 |
| Philadelphia, PA | 8 |
| San Antonio, TX | 8 |
| Washington, D.C., DC | 8 |
| Las Vegas, NV | 8 |
| Tucson, AZ | 8 |
| Paris, Île-de-France | 7 |
| Columbia, MO | 7 |
| Salt Lake City, UT | 7 |
| Lexington Park, MD | 6 |
| Pittsburgh, PA | 6 |
| Frankfurt am Main, Hessen | 6 |
| Tampa, FL | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Patel
(@AnandPatel2510) reported
@AmazonHelp You again asked for 2-4 days. This has been going on for the past 2 weeks. You ask for time Repeatedly but don't resolve the issue
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womenshoopsworld
(@hoopism) reported
@amazon Whenever I call Amazon, incompetent people are on your phones. Wondering what changed. During the pandemic Amazon could be a lifesaver. Now I'm not going to shop with you anymore. You've become more trouble than you're worthl
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David Niedzwiecki
(@DavidJNiedzwie1) reported
@DarrigoMelanie @EricShapiro3 Amazon's delivery system is terrible.
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dipak jairath
(@DipakJairath) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp Thanks, never mind I have conveyed my issue on email at stop-spoofing@
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anshiv singla
(@AnshivSingla) reported
@EshaanAgg @shaktimtripathi @amazon Nahin hua, **** problem anyways
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Amazon Help
(@AmazonHelp) reported
@babaganoosh13 Hello! We'd like to assist any way we can. Could you let us know which Amazon site you sign in on? That could be .com, .ca, .uk, etc. -James
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Brittany✨
(@BrittanyMIshee) reported
@AmazonHelp Typically how long does the tech team take to fix issues?🫠🫠 I did this yesterday and they said the issue should be fixed shortly. It’s been 17 hours now 🫠🫠😭😭🫠🫠😭😭
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Pravin Ramwani
(@RamwaniPravin) reported
@AmazonHelp I contacted all, but all are giving same ans that they will rearrange the pick up, last time they said within 72 hours they will issue advance refund, but now they are dening
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HousingKate
(@katybeth99) reported
@AmazonHelp As someone who deals with a customer focused business, the customer is at the heart of everything we do and if any of my staff said that to a customer, that would be a training issue. It’s all logged on your chat systems!
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🐉🎋⭐Chinmay⭐🌊🐬
(@Chinmay2000fore) reported
@MumbaichaDon @amazonIN @AmitAgarwal Just tell Abani or adani to buy Amazon. Modern day problem requires modern day solutions. Just end this once and for all
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Amazon Help
(@AmazonHelp) reported
@ipoojadarade We're sorry to know about the issue with Amazon Prime Video. Kindly force stop, clear data/cookies, and reinstall the app, as well as on the website if using website, and check for any outstanding updates. Do keep us posted if the issue persists. -Mohammed
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Anand Patel
(@AnandPatel2510) reported
@AmazonHelp What will happen this time if the issue is not resolved within the given time period? You will ask for more time. And cycle will go on till my death.
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jason rogers
(@onejasonrogers) reported
@dish_answers Amazon FireTv. It worked fine on every device until the dish anywhere update. Now it's slow, stuttering, quality is garbage. I mean if you do internet search it's a bigger issue.
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Gowrisankar
(@cgsankar) reported
@AmazonHelp Have you ever tried raising this type of issue in chat/call option? Try that once and let me know the exact steps. Chat Bot and IVR didn't allow when I tried @amazonIN
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Brittany✨
(@BrittanyMIshee) reported
@AmazonHelp They said they notified the tech team and they were working on fixing the issue. I just wanna listen to my music 😭😭😭
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