Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
![amazon Hero Image](https://itsdcdn.com/art/share8/en/202109042116/amazon.png)
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 40 |
Los Angeles, CA | 25 |
Cuauhtémoc, CDMX | 21 |
Mexico City, CDMX | 14 |
Atlanta, GA | 12 |
Portland, OR | 10 |
Dallas, TX | 9 |
New York City, NY | 9 |
London, England | 9 |
Seattle, WA | 7 |
Chicago, IL | 6 |
San Jose, CA | 5 |
Mumbai, MH | 5 |
Tampa, FL | 5 |
Minneapolis, MN | 5 |
Phoenix, AZ | 5 |
Charlotte, NC | 5 |
Washington, D.C., DC | 5 |
Delhi, NCT | 5 |
Paris, Île-de-France | 5 |
Sevilla, Andalucía | 5 |
Bogotá, Distrito Capital de Bogotá | 5 |
Ashburn, VA | 5 |
Denver, CO | 5 |
Kansas City, MO | 4 |
Oakland, CA | 4 |
Baltimore, MD | 4 |
Miami, FL | 4 |
Belfast, Northern Ireland | 3 |
São Paulo, SP | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Lopez (@Olopez138) reported
@boldsytech @amazon @alexa99 Yeah computer has been my wake word for months and its never been an issue before. I've changed the wake word to Echo and its fine now, but its still not something that should happen
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kaylin (@kaayyIin) reported
one thing i hate about living in this new subdivision is they don’t have our mailboxes by our house… it’s down the street with everyone else’s like what the hell is this i want my amazon package at my doorstep!!
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🚴🏼♂️ (@LDNtoBrighton) reported
@AmazonHelp No options on that link seem applicable Its Christmas, I’d not want a driver to get into any specific trouble.. probably based off unrealistic delivery expectations.. Just be nice if you went back to confirming receipt, so many parcels are getting reported missing via next🚪app
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SINGANALLUR CHANDRAS (@chandrasekar226) reported
@TRSaranathan sir i am also facing similar issues. BIG BASKET, AMAZON and other online marketing persons are doing excellent except JIOMART. They are giving false statements and till date no media have intervened about this.
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zoltar24601 (@zoltar24601) reported
@austin_rief Isnt amazon down a similar amount in the past 100 days? Did he cause that too?
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Ryan DeClue (@Misfit_Toys_CC) reported
As a warning to anyone who sees this, @amazon has back door access to any product using their #Alexa or #FireTV etc software, even when not their product. They can literally SHUT DOWN your electronics at will. Found out first hand. @FTC
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Mohsin Bhatti (@bhatti_mohsin1) reported
@MikeEcommerce Top noch customer service is centre point on amazon. I offer partial refund if there is minor problem in product. If customer is not willing to go with this offer then replacement. Sometimes offer other products if I'm out of stock and promise for original as it will back in.
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chelana tonsa (@ChelanaTonsa) reported
@Iromg enjoyed your show this morning was driving I ordered Ipad from Amazon about 5 weeks ago the delivery came day after, box contained 4xboxes of coffee bags! Yellow & black packets Amazon have problems with calculated thieving as my package was totally sealed with Amazon tape
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Chris Veal (@LGirraffe) reported
Has any one every had a successful call to Amazon customer services? I've had the displeasure 3 or 4 times of having to phone them and it's hands down the worst customer service around
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kiya jual goodnotes 30k (@staryyasa) reported
@sukatiramissyou amazon private mobile ready AMAZON PRIME Sharing 1 bulan : 18k (plan mobile) 23k (plan premium bisa login tv/laptop) Private 1 bulan : 25k (plan mobile) 30k (plan premium bisa login tv/laptop)
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whyworry (@whyworryn) reported
@ShaunLintern @c_kennaugh @Europeankelly Putting structure to one side, examine day to day management. Can you imagine Amazon or DHL tolerating 70% of their fleet being parked outside their warehouses waiting to be loaded? Well before that happened they would have proactively changed their processes to avoid the problem
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(Dame) Helen McKenna 🇬🇧🇨🇦✝️ (@hels61) reported
@AmazonHelp Booked a call back, issue resolved quickly, thank you @amazon
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sooraj (@nik_suri) reported
@AmazonHelp All Im getting is same copy paste mails which doesn't make any sense or show any progress. I wonder if anyone even checking this issue.
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WIN 2024 (@win_2024) reported
@JTheGhoul @Ohtitties @mybirdbuddy And the one on Amazon is having the same shortage/delivery issues. Just go to their FB page and see the complaints there.
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Michael | Amazon FBA (@MikeEcommerce) reported
@bhatti_mohsin1 Think the polite request for a 5 star review is a bit risky with Amazon’s TOS, but if the response to the problem/complaint is adequate enough then hopefully the customer will apply a 5 star review without asking them specifically.