Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 21
London, England 21
Atlanta, GA 16
New York City, NY 14
Dallas, TX 13
Frankfurt am Main, Hessen 10
Berlin, Land Berlin 9
Manchester, England 9
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Leeds, England 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
City of London, England 5
Bristol, England 4
Colchester, England 4
Birmingham, England 4
Sarreguemines, ACAL 4
Lille, Hauts-de-France 4
Coventry, England 4
Glasgow, Scotland 4
Bengaluru, KA 4
Dublin, Leinster 4
Chennai, TN 4
Bonn, NRW 3
Hamburg, HH 3
Stockport, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieEClarke Julie Clarke (@JulieEClarke) reported

    @AmazonHelp I've found my order. I cannot find the button that says problem with order.

  • Benjihotaylor Benji Taylor (@Benjihotaylor) reported

    @TVPlayer have had 'unknown error' all day (on amazon fire stick). Any thoughts or news?

  • ReadingForum Reading Town Forum (UK) (@ReadingForum) reported

    @WILTY_TV ‘Would I Lie To You’ season’s 1 and 2 on Amazon Prime, not seen these before :) Days when language wasn’t a problem :)

  • TheGameHamster TheGameHamster (@TheGameHamster) reported

    @SwanRonsonFPS Convenience wins and is why amazon is so good. Nah im glad you found someone that gives a ****, i had a terrible experience where i ordered a ton of lumber cut to size (one size mind you) and they were all off by numerous inches like someone eyeballed it. Was terrible.

  • yyz342 YYZ342 (@yyz342) reported

    @AmazonHelp Amazon Photos and Drive are broken? Not possible to upload from any apps nor browser drag & drop. CS said wait for min 48 hrs for engineers to reply? This is ON, CA and CA, USA that I know of. Are you aware of the issue?

  • ThatBaer Matt Baer (@ThatBaer) reported

    @AmazonHelp Prior to December 1st, I was getting next day or 2-day deliveries via Amazon trucks. After Dec 1st, my orders are shipping (generally overnight) a week after I placed the order and being delivered via UPS. It's an Amazon problem, not a carrier problem.

  • Niki44 ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @AmazonHelp Hi Reid, I did! It asks to return it in the original packaging. There is none. I tried calling & requesting a callback - all your agents were busy. If you have the time to come & collect it marvellous. I don’t have the time to rectify this issue by dropping it to a post outlet.

  • Amalfi2015 Amalfi Pimentel (@Amalfi2015) reported

    @AmazonHelp for my yearly membership and my $50 gift card that is on the account. You have left me no other option because I have tried to resolve this situation and all you do is send me the same email everytime and are not willing to help solve the problem.

  • ComicPerch Perch (@ComicPerch) reported

    By having Comixology as their primary digital play, publishers are basically outsourcing that growth of their market to Amazon... a company who has no long term interest in this business. Distribution is a major problem.

  • yukonarthur Arthur Mitchell (@yukonarthur) reported from Whitehorse, Yukon

    @Mr_Curley @benleemusic Betting you don’t work at Walmart or Amazon! Yes, the US has fantastic healthcare for some, a d terrible health care for others, and no health care for yet others.

  • HaroldJ62337237 Harold Johnson (@HaroldJ62337237) reported

    @PRandallcares @Liz_Cheney Does she have an active Twitter feed? Access to the press? Facebook not censoring her yet? A platform she uses is shut down by Amazon? The big lie is she isn't a victim of anything more than her poor choices. When you stop doing the will of the people they will revolt.

  • sol5rac sol5rac5 (@sol5rac) reported

    @AmazonHelp Everything is fine on the device. As a matter of fact, I’m getting the error on both spots that I own.

  • SoCal_Chemistry Eric S. Kim (@SoCal_Chemistry) reported

    @QuillQuestions If it isn't too much trouble, I wouldn't mind seeing a review on both Amazon and Goodreads later on. Thanks!

  • kelseyrushing kelsey dake 𝖗𝖚𝖘𝖍𝖎𝖓𝖌 (@kelseyrushing) reported

    @engineering_bae Right??? They have Amazon deliveries all the time and not even their recycling can goes down! Where does all the cardboard go?!?!

  • VANILLAG0RILLA3 Vanilla Gorilla (@VANILLAG0RILLA3) reported

    @ambitieux_cinta I'm not a huge fan of when the USPS gets involved with my Amazon deliveries. They usually end up down at "the locker"

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