Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 18
Chicago, IL 14
Atlanta, GA 14
New York City, NY 13
Seattle, WA 11
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Los Angeles, CA 8
Manchester, England 8
London, England 7
Ashburn, VA 6
Miami, FL 6
Edison, NJ 6
Boston, MA 5
San Francisco, CA 5
Tampa, FL 5
Coatesville, PA 5
Jacksonville, FL 5
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
City of London, England 4
Frankfurt am Main, Hessen 4
San Antonio, TX 4
St. Louis, MO 4
Washington, D.C., DC 3
Fort Worth, TX 3
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JalanDipika Dipika jalan (@JalanDipika) reported

    @amazon I m prime member and i feel very bad for this Amazon give offer but it doesnt applied ..i palced a gift card order and didn't get cashback ...i talk to customer on 22 july..they told due to issue from our end cashback is not given.. Now i call then they denied it

  • MyzaRed MyzaNilRed (@MyzaRed) reported

    @NoContextBrits That's only because American baked beans are terrible. They're barely even food! How would anyone here know any better? I have to order Heinz Beanz off Amazon!

  • CbalajiVF Medz11 (@CbalajiVF) reported

    @AmazonHelp The mail says have i resolved ur issue which is not resolved

  • aayushi20304203 aayushi agrawal (@aayushi20304203) reported

    @AmazonHelp I just want to know what progress amazon has made on this issue in past 21 days

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @justrahulpatel We apologize for the issue with payment. Could you please help us with transaction status in Amazon Pay? - Jithesh

  • leannebouvet Leanne Bouvet (@leannebouvet) reported

    @HeatherNute1 @MartinSLewis This is what’s been annoying me for the past year - content is being switched from “included with prime” to either paid “channels” or they include ads (which erratically cut content at crucial moments) - value of Amazon Prime is going down #sneaky

  • ccgr8_ Cassie Graves (@ccgr8_) reported

    Netflix keeps cancelling originals, pushing vanity projects (including the comedy specials), doesn't know how to market their content, and is now "cracking down" on password sharing and increasing the prices every 5 minutes - and they keep losing content to Amazon and Disney!

  • aayushi20304203 aayushi agrawal (@aayushi20304203) reported

    @AmazonHelp How to follow up with account team. No access, no email id. And my Issue is not only related to my account but my product was missing from package and i have paid for it.

  • danish00991526 Danish (@danish00991526) reported

    @amazonIN i didn't get any update yet regarding my wrong product refund it's taking a lot of time when will i get the update ? I was not expected that from amazon Please take my problem seriously

  • Essieburton Estelle Burton (@Essieburton) reported

    @The_ChrisShaw Not just fruit & veg. Everything looks a bit threadbare in the shops. Big retailers like H&M, M&S, Zara, Next, IKEA have big gaps with nothing to sell or repeats of the same thing. We can't be all buying online & even to that there are supply issues including Amazon 🤷

  • dua_chetan Chetan Dua (@dua_chetan) reported

    @AmazonHelp I can't report this issue directly on website as I had ordered it from other email id and currently it is not accessible. But mobile number mentioned on the order in mine, so maybe we can have a chat on delivery address mobile number to resolve this.

  • imaginaryMina Mina (@imaginaryMina) reported

    @chrisandmarkuk Hermes were fine here. Amazon delivery is more of a problem with parcels thrown over the backdoor... I'm thinking it's a different driver because they always found my house. Tried live chat and hotline but it won't let me through to a person. Evri is a shambles.

  • aayushi20304203 aayushi agrawal (@aayushi20304203) reported

    @AmazonHelp No mail from OFM team. That is the main problem

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @LajosBorbely1 Hi, we're sorry to hear you're having this issue with your account! Can you please let us know which Amazon Marketplace your account is associated with (.com, .co.uk, .ca, etc.)? -Christyn

  • SanketMistry 𝚂𝚊𝚗𝚔𝚎𝚝 𝙼𝚒𝚜𝚝𝚛𝚢 (@SanketMistry) reported

    @AmazonHelp Hello Mohsin, I checked and couldn’t find ‘Tell us more about your issue’ after logging into my account

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