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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 30
West Springfield, MA 1
Toronto, ON 16
Vancouver, BC 4
Chiclana de la Frontera, Andalusia 1
Tempe, AZ 1
Los Angeles, CA 41
Eagan, MN 2
Seffner, FL 1
Staunton, VA 1
Paris, Île-de-France 24
Huntsville, AL 3
Neu-Ulm, Bavaria 1
Louisville, KY 3
Pagosa Springs, CO 1
Philadelphia, PA 8
London, England 24
Maryville, TN 2
Nashville, TN 8
Twin Falls, ID 1
Rockwall, TX 1
City of Wolfforth, TX 1
New York City, NY 44
Roswell, GA 1
Holland, MI 2
Liberty Lake, WA 1
Addison, ME 1
Township of Evan, KS 12
Chicago, IL 44
Albi, Occitanie 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • easytoseeitall
    A non biased American (@easytoseeitall) reported

    @Ric_RTP They do this on 3rd party sellers. The problem is there more costs to selling on amazon than Walmart etc so it actually raises all prices

  • PayalChauhan30
    Payal Chauhan (@PayalChauhan30) reported

    @AmazonHelp @AmazonHelp I don’t care about visibility on X. I have already followed all your instructions and returned the product. Your team asking me to fill another link instead of resolving the issue is not acceptable.

  • Lovely98480807
    Lovely (@Lovely98480807) reported

    @AmazonHelp Its not working for me

  • sexybeatboxer
    Sexy Beat Boxer (@sexybeatboxer) reported

    @Jplaysnintendo @80s_retro56968 Because Amazon is just easier-returns, issues, etc. Amazon will be easier.

  • Breezeonhodl
    breeze (@Breezeonhodl) reported

    @shachikyoto yeah the models are starting to feel really good. Even robotics is starting to get interesting with world models, and I think blue collar jobs will start seeing the AI stuff more clearly in 1-2 years, it'll replace fast food workers or Amazon cuts their manufacturing workers by 75%, etc.. and then just becomes the slow replace of x, y, z job there too.

  • Shivnar61788679
    Dr.Shiv Narayan (@Shivnar61788679) reported

    Dear @AmazonHelp @amazonIN @amazon It is very unfortunate that I have to use this platform and bring this issue to the public attention. I had ordered a premium shoe from Amazon on 12th April and a wrong product was delivered for which I had filed a return.

  • dhaval27solanki
    dhaval solanki (@dhaval27solanki) reported

    Hello @amazonIN @AmazonHelp this is pathetic there is no way to connect to support advisor from amazon app or website I have registered issue did dm on @AmazonHelp no answer at all tell me what to do now ? consumer forum ?

  • evertonibrow
    Everton (Eye)Brow 💙 (@evertonibrow) reported

    Scammer instantly put the phone down when I said "you don't sound like you work for Amazon, you sound like you're in Kolkata". They probs actually were and **** themselves like "omg how does she know where we are?" Hahaha ******* divvies.

  • akashmodak28
    Akash (@akashmodak28) reported

    Despite the full payment made 50+ days ago, Platinum Auto Pune claims they "haven't received funds" from Amazon. Now, they are demanding I pay a new FY price hike upfront. Why is the customer penalized for a settlement issue between @RE_Cares and @amazonIN? (2/4)

  • IainCam67567150
    Iain Campbell (@IainCam67567150) reported

    @AmazonHelp I just had call back conversation with someone from your customer service , the issue is now resolved.

  • RonRice_
    Ron Rice: deleuzian marxist 🇵🇸 🇨🇺 🇻🇪 (@RonRice_) reported

    @HormuzLetter @amalsaad_lb Given the possibility of being unable to order stuff from Amazon, all of the Gulf states immediately backed down.

  • MuhammedNiyas21
    Muhammed Niyas (@MuhammedNiyas21) reported

    I have ordered a product from @amazonIN and the status in the app shows delivered but didn't recieved the product, no call from the delivery agent, nothing . Also the raise a query option in the app is also not working it is showing error , no customer support @AmazonHelp

  • CaptainMwaluska
    Ye Africa 🇿🇲 (@CaptainMwaluska) reported

    @Iluvmzansi2 My power cable is not working and so, will wait until Amazon delivers it. I don’t want it to crash.

  • PayalChauhan30
    Payal Chauhan (@PayalChauhan30) reported

    I need: ✔ Immediate status update ✔ Refund processed ASAP ✔ A callback from your team Fix this urgently or I will escalate this further publicly. #Amazon #CustomerComplaint #RefundDelay

  • Nilesh_Nalamwar
    Nilesh Nalamwar (@Nilesh_Nalamwar) reported

    @camangalarvind @IndiaEpson @Flipkart Bhai don't use Flipkart, this is the reason I always use Amazon so far no issues 👍

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