Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Chicago, IL 48
Seattle, WA 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
London, England 26
Miami, FL 25
Denver, CO 24
Ashburn, VA 24
Phoenix, AZ 23
Paris, Île-de-France 22
San Francisco, CA 18
Washington, D.C., DC 17
Houston, TX 13
Portland, OR 13
Berlin, Land Berlin 12
Minneapolis, MN 12
San Jose, CA 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • beezintheb Bili (@beezintheb) reported

    I am curious to see how Bezos thinks he’s going to take over Shopify... Amazon takes 15% of all sales. Are they going to offer a “storefront” in addition to the marketplace & cut down the 15% fee to compete with Shopify’s 2.9%?

  • anovacap D9 (@anovacap) reported

    @novalusflux @thepine64 @Thermaltake The tech support at Thermatake immediately suggested a faulty I/O board. I'm returning the case to Amazon with a new case coming in 2 days. If the new case doesn't fix the issue, then I will look alternative solutions. - soldering - 🤔

  • ToastyGhostYT Toasty Ghost (@ToastyGhostYT) reported

    Something positive about Amazon right now. While USPS is slow AF this holiday season.. Amazon is pretty fast on my end. Packages showing up next day. I imagine it’s probably due to having their own shipping vans.

  • slr904 stathamz (@slr904) reported

    I canceled my cyberpunk preorder thru Amazon and bought it digitally through MS with rewards points, I refunded 3 days ago with no issues with around 5 hours played. They credited me within 15 minutes. FYI, I mentioned bugs and gave a example.

  • Rob024406 rob (@Rob024406) reported

    @AmazonHelp I contact Amazon if I am going to have to chase down packages that have blown across the yard and do the drivers job I can go to town I spend a lot of money on amazon and get crapped on I am tired of it. I can go back to eBay or just got to town get my items

  • likeableBrad Bradley (@likeableBrad) reported

    @kady54033 @amazon “A brutal murder...leads Scanlin down a road..” “Two brutal murders...lead Scanlin...” And, Detective Brock Scanlin Files. Files what? His nails? Metal? Paper? This is the most illiterate cover I’ve seen in a long time! I dare not even look inside, holy crap

  • muffymarracco Muffy Marracco (@muffymarracco) reported

    @AmazonHelp I've been trying since this morning to process a return but keep getting this message: "An error has occurred, but rest assured, we’re working to resolve it as quickly as possible." Any sense of when it'll be resolved, or is there another option to make my return?

  • cinedrome CineDromeMedia (@cinedrome) reported

    @AmazonHelp Already done, obviously I have to voice my opinion of your ever increasing terrible handling of items ordered in the hope that standards increase

  • viaMichelina 🇺🇸Tina (@viaMichelina) reported

    @amazon How about fixing your website and app for 2021. You have the cash right? I want to vote down paid for reviews and see more on one page for example.

  • kjw810 Kelly Wickham (@kjw810) reported

    @angelgirl1976 I'm keeping goodreads because of my amazon review issue.

  • youuteakarsh Utkarsh Sinha (@youuteakarsh) reported

    I only get 3 kinds of ads on Youtube: 1. Valorant 2. Sure, Skip this ad, just like you’d skip down on buying Amazon Stock and Google and Apple 3. Simon and Joe both invest in Stocks... The Background Tune of 3 is in my head, I keep singing it unconsciously PLS SEND HELP

  • ayo_ebb Ebs (@ayo_ebb) reported

    I had hella **** in my amazon cart then I realized I went on there for umbrellas and a privacy screen protector and took all the other **** out 😭 I have a real problem

  • AndyCarolan Andy Carolan (@AndyCarolan) reported

    @justplainandy @Halrick I know people complain about Amazon for a multitude of reasons, but I can’t fault their customer care. In the event of a problem, (and yes, like all businesses, they do mess up occasionally), they have solved the issue quickly for me.

  • _AndyGordon_ Andy Gordon (@_AndyGordon_) reported

    @ytrewq24068606 They could but I don’t think that will happen. What might happen is more of a bigger crack down on people playing music on stream. Amazon makes way too much money from twitch to pull the plug. Mixer was totally different. It was a failing platform

  • noisewater21 DMAC But Festive - Freedom 38 (@noisewater21) reported

    @oilerslive @PurolatorInc I use Amazon and Fed Ex all the time and I’ve never had an issue! Delivery right to my suite door! 😎

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