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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bohain-en-Vermandois, Hauts-de-France 1
Paris, Île-de-France 15
Owosso, MI 1
Washington, PA 1
Reynosa, TAM 1
Marquette, MI 2
Boston, MA 1
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Edison, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • fugitiveink
    Barendina Smedley (@fugitiveink) reported

    @PhilipHensher @spectator This is very good, if depressing. Related: recently I was looking at the Amazon reviews of an Elizabeth Bowen novel, & was quite shocked by the number of commentators who disliked it, not for any of the predictable reasons — these do exist — but because they found the language too elaborate & difficult, the pace too slow, & the whole thing too complex to understand. And those are comments from readers! It's hard not to worry that the world is become more stupid almost by the instant.

  • Akhilja20441968
    Akhil Jain (@Akhilja20441968) reported

    @AmazonHelp Why is there no written update on what is being done to resolve the problem? There seems to be no proper process for both delivery & customer service? Why was an OTP not adopted for a big order? You are neither refunding my money nor acting with urgency to resolve the issue.

  • Dot2TrotBlog
    Dot (@Dot2TrotBlog) reported

    @RoadSong @pureMetatron BS. They use less water than most industries. Data centers have been around since the computer age. You don’t want data centers? They give up all phones, tablets, laptops, computers, streaming services, Amazon deliveries, the internet, apps, GPS, online file storage, internet enabled watches, all computer software, ATMs, online banking, online ordering, online anything!, special effects in entertainment, digital cameras with online backup storage… The issue with electricity prices isn’t about data centers. For 40 years the electric utility industry has been screaming that the US needed more power and instead of using reliable energy sources (nuclear, gas, and yes, even coal) we decided to go down the dumbass green rabbit hole of solar and wind. Just useless to power a civilization the size of the US. The US has produced the same level of energy since 1996! Our country thrives when power is plentiful, reliable and cheap. We are now forced to build power plants because we have to. We are bringing manufacturing plants for essential industries back to the US. That requires more energy. Our use - personal & business - of digital data is only growing. That too requires more reliable power.

  • Thoughts4mBV
    Thoughts (@Thoughts4mBV) reported

    @amazonIN @delhivery @DTDCIndia 4 Amazon & Flipkart: please strengthen local delivery manpower, large-item handling and escalation. A customer shouldn’t wait days, follow up repeatedly, and finally see an order cancelled because the delivery network couldn’t complete the final few kilometres. Please fix

  • AishuVaish
    Aishwarya Vaish (@AishuVaish) reported

    @AmazonHelp I have raised my security issue and the delivery issue every where. Every asking me to go from here to there. I have reached out in twitter, help section and social media team THRICE. still no resolution. Please help @JeffBezos

  • SwerveMonroe
    SwerveMonroe (@SwerveMonroe) reported

    @zachweinberg Yea, and Amazon would be the problem there, multibillion dollar company acting like scumbags always trying to save a nickel…

  • simonjmayor
    simonjmayor (@simonjmayor) reported

    @AmazonHelp This all started with a delivery problem that I was trying to resolve.

  • dimeinurear
    Dime 🇺🇸 (@dimeinurear) reported

    I only forsee problems with this, even though I agree subcontracting is an issue. Like how many companies will this affect? Subcontracting doesn't just affect Amazon delivery drivers, and it may lead to loss of employment. Better working conditions for some, no job for others.

  • SmokinFrazier
    Smokin' 🇬🇧 (@SmokinFrazier) reported

    @wmarybeard There needs to be a change in mentality and this, hopefully, is the start of that. People talk about the 'death of the high street' as an inevitability but it's not, it never has been. The high street has only suffered because of rampant crime, anti-social behaviour, online competition and high taxes/business rates. It's simply not financially viable for a company, like a bakers, to profit in a town centre which has lots it's potential clientele due to the amount of anti-social behaviour, drug use, criminality and so on. What's more important than stopping vape shops is better, more visible policing. High levels of visible police would deter criminals and whilst that would be expensive, it'd be paid for by the businesses that then open because the town is now pleasant, and therefore start to employ staff, pay council tax, pay business rates etc.. Anti-social behaviour and rampant criminality is killing the high street, not Amazon. Fix that, make town centres pleasant again and you'll start to see an influx of niche cafes, bakeries, thriving street food and so on.

  • nicknow
    Nicolas Nowinski (@nicknow) reported

    The lawsuits from that Texas crash, which name Amazon, are going to get interesting. Given the dollars at play the plaintiff attorneys are going to try to break the liability shield. And they are going to make some fairly strong arguments that Amazon exerts so much control and influence over the hiring and management of the drivers that the subcontractor isn't truly a separate independent business but, in fact, serves essentially as an extension of Amazon. There was a Texas Supreme Court ruling this year that explicitly shot down an attempt as passive liability - merely putting your boxes on a truck - but it also provided a roadmap for proving that Amazon (or any shipper) wasn't merely a passive customer of the shipper. All of which is why the lawsuits from Amazon crash are likely to be settled - because no one will want to risk losing, AMZN & Insurers don't want to write risk writing mid 9 figure check and the victims (and their attorneys) don't want to risk getting $0.

  • mai_rupesh
    Rupesh Pathak (@mai_rupesh) reported

    @AmazonHelp Fasi, I understand that the cancelled order cannot be reinstated. That is not what I am asking you to do. My concern is that Amazon cancelled an order after the package had already reached my area, Jhunjhunu, citing damage in transit. When I contacted Amazon at that time, I was specifically assured by your agent that the product would not simply be returned and that a new product would be provided. Now you are asking me to place a new order. That is not a reasonable resolution because I purchased this product during a sale at a discounted price, and the same discount is no longer available. I should not have to pay more because of an issue that occurred while Amazon was handling my order. I am not asking you to reinstate the cancelled order. I am asking Amazon to honour the original deal by providing the same product at the original order price, or provide an equivalent resolution. Please stop sending generic cancellation-policy responses, as they do not address the actual issue. I want this case escalated to a senior/grievance team and properly investigated, including the replacement assurance given by the previous Amazon agent. If Amazon refuses to provide a fair resolution, I will proceed with the appropriate consumer grievance/legal channels. Please provide a case-specific response instead of repeating the cancellation policy.

  • sagar_bhatt
    Sagar Bhatt (@sagar_bhatt) reported

    4/4 Amazon has already collected the damaged TV, but I still cannot properly track my refund due to this account-mapping issue. Please escalate this to your Nodal/technical team and resolve it urgently, otherwise I will have to explore available consumer grievance/legal remedies.

  • walkinintheyard
    Arty (@walkinintheyard) reported

    This proposal is 1. Stupid 2. Not going to happen. 3. He could do something about Amazon unloading trucks on public roads. This is quality of life issue it’s within his power to do something about. I was down in NYC and saw this for the first time it’s gross use of public space

  • AfricaisHOME2
    AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported

    JPMorgan is raising its outlook for US investment-grade bond sales to a record 1.81 trillion dollars in 2026, with the AI buildout now the biggest driver. Strategists Nathaniel Rosenbaum and Eric Beinstein point to three forces: more than 1 trillion dollars in debt maturities that need refinancing, a pickup in M&A, and a surge in capital spending to fund data centers and chips. Tech, media and telecom firms are expected to borrow about 400 billion dollars in high-grade markets next year. Tech alone could issue 252 billion dollars, up 61% from 2025. Consumer borrowing is seen rising 44% to 135 billion dollars, media and entertainment up 38% to 85 billion dollars, and telecom up 25% to 56 billion dollars. The only major decline forecast is for US banks, down 6% after leverage-rule relief. The AI wave is reshaping the credit market. JPMorgan estimates 2.1 trillion dollars in data-center financing will come through high-grade bonds over the next five years, up from a prior 1.5 trillion dollar call. That would make AI-related debt more than 20% of the investment-grade market by 2030. Hyperscalers like Alphabet, Amazon, Meta and Oracle have already sold nearly 90 billion dollars in the past two months, and global AI-related issuance is on track for almost 570 billion dollars in 2026, more than double last year according to Morgan Stanley. To manage the glut, big tech is increasingly selling bonds outside the US in euros, sterling, francs and yen, and pushing maturities out to 15 years or longer. Some investors are wary. DoubleLine and others note the sector is unproven and debt-heavy, asking bondholders to take obsolescence risk on 20 to 100-year bonds while returns from AI remain uncertain. JPMorgan expects net issuance to jump 54% to 802 billion dollars, the highest since 2020. - World Business News.

  • KaravTheMonk
    Aravindh Kumar (@KaravTheMonk) reported

    @AmazonHelp Problem is the policy and not the resolution here. Customer buys a product—> Pays for it—> Get a wrong/no item—> Escalates it after just one day of refund window—> Amazon says - Not my problem. Seller should respond —> if not you lose your hard earned money. We don’t care 🤷

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