Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Chicago, IL 46
Seattle, WA 46
New York City, NY 46
Atlanta, GA 32
Dallas, TX 30
London, England 28
Miami, FL 27
Phoenix, AZ 25
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 16
San Jose, CA 12
Indianapolis, IN 12
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Boston, MA 8
Duluth, GA 8
Montréal, QC 8
Oklahoma City, OK 8
Philadelphia, PA 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • KhanduriAnoop Anoop Khanduri (@KhanduriAnoop) reported

    @AmazonHelp Done with all formalities of complaining my issue. Nothing is happening on time, despite of wasting my money on your Prime subscription You are seriously pathetic

  • AbtOpportunity B (@AbtOpportunity) reported

    @HuffPost @JeffBezos Amazon avoided $2.5 Billion in U.S. taxes last year and his personal wealth grew by $75 Billion. He could solve the gas price and food price problems for top (Prime) users of Amazon by distributing Amazon’s untaxed profits as gift cards (for gas & food)- $17,000 each

  • DarmalManoj MANOJ DARMAL (@DarmalManoj) reported

    @AmazonHelp Please resolve issue

  • sachinbsingh SS (@sachinbsingh) reported from Mumbai Suburban, State of Mahārāshtra

    @AmazonHelp Your link is not working

  • UberTroy “Johann Sebastian Botch” Tron Funkin Blow (@UberTroy) reported

    @AmazonHelp No issues on your end. I’m just too clumsy for a touchpad and impatient. The mouse will be here tomorrow. Well, it’s supposed to be, I’m sure it will be. Things usually show up on the day I’m told they would at the latest.

  • sumants Wingardium Lebioda (@sumants) reported

    @madmanweb Looks like a ColorPlus XML feed problem rather than an Amazon problem.

  • pinkaboolilly iamSusan (@pinkaboolilly) reported

    @amazon The USPS lost the order I placed with Amazon. They will likely never find it. Because that’s what happens there, packages are lost and they are never found but Amazon won’t issue my refund until the package is found. Wtf? I didn’t mail it through them that’s on Amazon.

  • LeeaynF Lee (@LeeaynF) reported

    @AmazonHelp Reply hope your resolution is NOT cancelling the order thereby causing me Terrible inconvenience,having wasted my time waiting ,loosing the Rs.100/- cash back and having to reorder the same item at a higher price . LOYAL CUSTOMERS SHOULD NOT BE TREATED SUCH .

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.74 ms (0.91 ms jitter) Download: 2428.10 Mbps (data used: 2.3 GB ) Upload: 2896.39 Mbps (data used: 2.2 GB ) Packet Loss: 0.0% Date: 2022-07-05 00:45:32 (JST)

  • Narendr25405359 Narendra (@Narendr25405359) reported

    @AmazonHelp I think Amazon never solve my problem. Because you need time that's never finish . So please i request you please give me my money back or replacement my mobile. 403-7604845-6587553 this is my order no.

  • kanishkavatsa1 vatsa 🇮🇳 (@kanishkavatsa1) reported

    @AmazonHelp You guys have problem in understanding? I said I didn't get the response for the mail that I sent. Same robotic mail with no resolution, no update on progress. #AmazonSucks

  • GordonGBowman Gordon G. Bowman (@GordonGBowman) reported

    @RileyRoseWriter That is awful! If this starts happening to me, I will simply pull the ebook off Amazon until they fix things. I also have mine on Kobo and Apple Books and was thinking I should put it on Google Play too.

  • bbc_2 Warren© (@bbc_2) reported

    @emmahayes1 @SmythsToysUK @OfficialPanini My daughter picked up the book in Asda, them put it down as we have no idea where to get the stickers unless we shop Amazon/Ebay or Pannini. Not like the "got,got,need" I grew up with.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.44 ms (0.68 ms jitter) Download: 2557.98 Mbps (data used: 3.9 GB ) Upload: 3124.61 Mbps (data used: 4.8 GB ) Packet Loss: 0.0% Date: 2022-07-05 00:31:03 (JST)

  • PaulaPhoto007 Paula Photo (@PaulaPhoto007) reported from Fremont, California

    to push us down the BART escalator!! I couldn’t get my knife in my waistband & I couldn’t get the Taser it was in the backpack. I didn’t want to be pushed down the escalator, so I gave up the phone. She got into my phone cuz she tried to charge $4000 to Amazon! They called!

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