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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Diego, CA 1
Nevers, Bourgogne-Franche-Comté 1
Fort Worth, TX 2
Medina, OH 1
Township of Evan, KS 2
Edison, NJ 2
Inverurie, Scotland 1
Carrollton, TX 1
Nicolás Romero, MEX 1
Valencia, Valencia 1
Châtenay-Malabry, Île-de-France 1
Cergy, Île-de-France 2
Chicago, IL 2
Ashburn, VA 2
Queens, NY 1
Ahmedabad, GJ 1
Châtellerault, Nouvelle-Aquitaine 1
Cherbourg-Octeville, Normandy 1
Penzberg, Bavaria 1
Seattle, WA 3
Wiesbaden, Hesse 1
Columbus, OH 1
Indianapolis, IN 1
Montbéliard, Bourgogne-Franche-Comté 1
George West, TX 1
Ligueil, Centre 1
Rennes, Brittany 1
Valparaiso, IN 1
Milan, Lombardy 1
Weaverville, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • flyingmitts
    Flying Mitts Hockey (@flyingmitts) reported

    @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

  • DARmamabear
    DARmama (@DARmamabear) reported

    @JohnBWellsCTM @stevendenoon I recently bought a classic book on Amazon. The typeset was awful, the pages had paragraphs misaligned & terrible readability. It was published in Venezuela w/out original copyright info. How can this be? Since hearing JBW talk about the destruction of books, I KNEW what it was

  • bhaveshshah
    bhavesh shah (@bhaveshshah) reported

    @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

  • _desaishashank
    Shashank Desai (@_desaishashank) reported

    Ordered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.

  • shivamm57995718
    shivam maurya (@shivamm57995718) reported

    @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

  • clay8269
    Miami Dolphins Flag Guy (@clay8269) reported

    @branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.

  • VoltanTweets
    Piotr Sikora (@VoltanTweets) reported

    @NhelvUsername I was asking because one time there was an issue on my ISPs end that resulted in major packet loss to Amazon servers in Tokyo specifically (where Strive is hosted). Games themselves were not affected because they're p2p but there was a decent chance of getting kicked out of park

  • leprechaunsrfun
    Conor (@leprechaunsrfun) reported

    @AmazonHelp No you're good this is a staff issue with the delivery hand off

  • epictrades1
    The Inner Circle Trading Group DP David Prince (@epictrades1) reported

    @CardiCNBC Really ? That is what you took from this ? I see much worse broken business models w low valuations over amazon. Indeed amazon is doing quite well... rem last earnings. Oh and no nothing is a hard rule for all stox, odd u thought that

  • zombiehuntprgen
    zombiehunter11 (@zombiehuntprgen) reported

    @ShadowBowser458 My main problem with Hazbin Hotel is that it try's to squish everything together and is very quick. Which isn't really their fault because amazon won't give them more episodes.

  • itsrochellaa
    Rochelle (@itsrochellaa) reported

    @AmazonHelp But the problem is I also got a new mobile phone during my upgrade. So I don’t have a trusted device because of the new phone and new phone number now. How can I recover my account ? My email and postal address remain the same. And I have my ID. Please can you help

  • sourabha4u
    Sourabha Shakya (@sourabha4u) reported

    Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

  • Michael_L_Rauch
    Michael Rauch (@Michael_L_Rauch) reported

    @WaterGardenApps @Tesla @Waymo Terrible business with race to bottom on margins. Neither Waymo or Zoox are going anywhere with Google & Amazon money, but too many want to believe.

  • LittlePixeL_1
    Pixelite (@LittlePixeL_1) reported

    @unusual_whales Amazon and similar companies are making record profits and none of that is being passed down employees and consumers as it is...

  • HasanFarazDada
    dgaf_dizzle (@HasanFarazDada) reported

    @AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.

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