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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, FL 1
Boa Vista, RR 1
Wigan, England 1
Aulnay-sous-Bois, Île-de-France 1
Papao, Îles du Vent 1
Kennedy, AL 1
Evans Mills, NY 1
Captieux, Nouvelle-Aquitaine 1
Caen, Normandy 1
Rājkot, GJ 1
San Diego, CA 1
Nevers, Bourgogne-Franche-Comté 1
Fort Worth, TX 2
Medina, OH 1
Township of Evan, KS 2
Edison, NJ 2
Inverurie, Scotland 1
Carrollton, TX 1
Nicolás Romero, MEX 1
Valencia, Valencia 1
Châtenay-Malabry, Île-de-France 1
Cergy, Île-de-France 2
Chicago, IL 2
Ashburn, VA 2
Queens, NY 1
Ahmedabad, GJ 1
Châtellerault, Nouvelle-Aquitaine 1
Cherbourg-Octeville, Normandy 1
Penzberg, Bavaria 1
Seattle, WA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • minccino02
    지우 (@minccino02) reported

    @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

  • KleptoBek
    Captain Coordination (@KleptoBek) reported

    @akafaceUS A lot of malls died long before Amazon became a thing, due to security challenges & ridiculously high overhead costs, among other problems.

  • Mr5Star
    Mr. 5 Star (@Mr5Star) reported

    @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

  • LeoJean581
    Jean Leonard (@LeoJean581) reported

    @draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?

  • SillyWorkMedia
    GeoFinance 💰🐵 (@SillyWorkMedia) reported

    What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

  • Homie_san
    C H (@Homie_san) reported

    Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.

  • AFPfortheUSA
    American Freedom (@AFPfortheUSA) reported

    @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

  • tim2_12
    tim212 (@tim2_12) reported

    @FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.

  • patife
    Humberto (@patife) reported

    @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

  • GordMagill
    Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported

    @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.

  • Tesla_Optimus_K
    Tesla_Optimus (@Tesla_Optimus_K) reported

    Tiger Global didn't dump AI. It moved down the stack. The Aug. 14 13F shows Q2 cuts that look violent: Alphabet 10.63 million shares to 5.81 million, about 45%. Broadcom roughly halved. Netflix gone. Nvidia, Microsoft, Amazon, Meta all trimmed. Then two new lines appear — about 675,000 AMD shares worth ~$392 million, plus a small SpaceX stub. Alphabet is still a top holding near $2.1 billion. This is rebalance, not a white flag. Here's the thing: platforms still fund the capex, chips still bill it. Tiger kept Nvidia huge, doubled Intel, and bought the challenger GPU. Holder counts rose in both Alphabet and AMD. The next tell is cloud margins and who actually wins the rack, not one 13F headline. They sold some of the bill-payer. They bought more of the invoice. Source : Yahoo Finance #TigerGlobal #AMD #Alphabet $GOOGL $AMD

  • Tesla_Optimus_K
    Tesla_Optimus (@Tesla_Optimus_K) reported

    Piper ******* says Amazon's AI spend still clears. Meta and Google's returns don't. Aug. 31 note: Overweight Amazon, $320 target. Amazon's ROIC averaged about 17% from 2018–2025 and they see ~14% in 2026 — ugly versus history, least ugly versus peers. Meta's ROIC is sketched down ~27 points from 2024 to 2027, Alphabet ~26. Champion's split is simple: Amazon pours into AWS, a metered business. Meta and Google are pouring into frontier models whose payback is a press release. Jassy actually walks payback periods on the call. The other two talk products and infrastructure. Amazon's ROIC can still sag if they overbuild or price-war the cloud. It's just not falling off a cliff the way the model labs are. Same capex boom. Three different receipts. Source : Yahoo Finance #Amazon #Meta #Google $AMZN $META $GOOGL

  • seunginplushies
    lon :3 (@seunginplushies) reported

    Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

  • mornindonkeyfan
    Good Morning Donkey Fans (@mornindonkeyfan) reported

    BRONCOS WEEK 12 - @Steelers vs. Dr. Rogers Steelers with a new coach and world renowned medical expert at qb. I don't know if they will be good or terrible. My gut says terrible given the change and age of their virologist. But if history shows you anything the steelers find a way to be good. Amazon Prime game warning....make sure you help the rents with logging on and passwords as part of turkey day.

  • PaulRoundy1
    Paul Roundy (@PaulRoundy1) reported

    @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

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