Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 10 |
| Quito, Pichincha | 2 |
| Toronto, ON | 18 |
| Munich, Bavaria | 1 |
| San Jose, CA | 12 |
| Newport, RI | 1 |
| Kinsley, KS | 1 |
| Farmington, MI | 1 |
| San Francisco, CA | 14 |
| Tyler, TX | 2 |
| Leesburg, GA | 2 |
| Milwaukee, WI | 2 |
| Charlotte, NC | 6 |
| Madrid, Madrid | 2 |
| Ramona, CA | 3 |
| Timpson, TX | 1 |
| Fort Worth, TX | 7 |
| Benito Juarez, CDMX | 5 |
| Marcheprime, Nouvelle-Aquitaine | 1 |
| Suresnes, Île-de-France | 1 |
| Cenon, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 14 |
| Bertha, MN | 1 |
| Parsippany, NJ | 1 |
| Las Vegas, NV | 13 |
| Dallas, TX | 37 |
| Colorado Springs, CO | 3 |
| Philadelphia, PA | 8 |
| Borough of Juniata Terrace, PA | 2 |
| Grimsby, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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ChristianCowgirl (@Evelina8111) reportedI literally chased the Amazon Prime van down the road, it pulled in my driveway, Sat there, backed up and drove away....LIKE, DUDE
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Muhamed Hkimi (@PatternByte) reportedNews🚨 Microsoft and OpenAI have agreed to drop the software giant's exclusive right to sell OpenAI's AI models, opening the door for OpenAI to pursue deals with cloud rivals like Amazon and Google . Why Did This Happen? In a memo earlier this month, Denise Dresser, OpenAI's revenue chief, said the old partnership had "limited our ability to meet enterprises where they are." Critically, the new terms also solve a problem that was hanging over OpenAI's head since it signed its up-to-$50 billion deal with Amazon — that previous deal had put Microsoft in a legally awkward position.
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Milk Road AI (@MilkRoadAI) reportedAWS CEO Matt Garman just said something the doom and gloom crowd doesn't want to hear. "Are software developer jobs going away? I can tell you, we are hiring just as many software developers as we ever had inside of Amazon. And in fact, I see the demand for that really accelerating." Amazon is on track to hire over 11,000 new software engineering interns and full-time employees this year. The US Bureau of Labor Statistics is adding over 300,000 tech jobs and growing at two times the rate of every other field. The narrative that AI is killing developer jobs is simply not what the data shows. Here's what Garman actually said is happening. AI agents are freeing developers from the monotony of repetitive tasks, the boilerplate code, the Salesforce data entry, the stuff that burns time without building anything. What that frees up is everything that actually matters, solving customer problems, architecting systems, thinking about how the pieces fit together. Amazon software developers are already seeing 4.5x more efficiency when coding with AI tools. "Being an expert at authoring a Java snippet is going to be less valuable. But understanding how to author applications, solve customer problems, and think about how technology fits together is more valuable than it's ever been." That's not a job elimination story but rather a transformation story and the companies that understand the difference are going to pull dramatically ahead of the ones still debating whether to adopt AI at all. And the numbers back it up. AWS AI revenue just crossed a $15 billion annual run rate, about 10% of AWS's entire $142 billion revenue base and it's still early. AWS grew 24% year-over-year in Q4 2025 to $35.6 billion, contributing 57% of all of Amazon's operating income. Amazon is committing $200 billion in capex to AI infrastructure in 2026 alone. The jobs aren't going away but rather the low value parts of every job are.
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🇨🇦🇺🇦 🇬🇱 🇪🇺 @halifaxidocious.bsky.social (@Halifaxidocious) reported@tedlieu Does this mean Amazon needs to take down their merch already?
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Hukum_Singh (@Shak_Si_91) reported@AmazonHelp Okay, I hope you guys can see that it is not my bank account and I never added it. If it was there then its a technical issue not my issue cause I am 100 % sure I didn’t add that.
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Prashant Sonavale (@prashantjs01) reported@AmazonHelp You are just providing a fake link to connect Indhu, you also accepted that you don't have any answers to my question or resolutions to my issues
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Markita Murdock (@markitalynn) reportedI totally quit ordering glass items thru the mail. I ordered some small glass jars, and Amazon didn't pack them for ****. I received them and more than half were broken. I returned them, and now only order plastic items.
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Kevin Kaminski (@kkaminsk) reportedMarch 2026: Amazon took a 6-hour outage. Root cause per the Wharton AI Lab postmortem — an AI coding assistant made changes informed by outdated docs. No senior engineer in the loop. Published vendor uptime is not your uptime. Your review process is your uptime.
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Michael (@Likes_To_Chat) reportedI hate AI. It has no capacity to 'think'. An example, I bought an item on Amazon, two of the set were broken at the factory. But AI insists that they were broken in shipping and says it is Amazon shipping to talk to. AI won't let me talk to the seller.
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Alok K Shukla (@alok_mba) reported@amazon @JeffBezos , A previously returned defective refrigerator (Serial: 513908830) has been re-delivered for the 3rd time—even against a fresh order. Shocking to see Amazon recirculating rejected & defective products to customers. Asked to wait 30 days to fix this??
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Aide of Ainz (@DevlinTripleSix) reported@natsuko_vtuber ...Feeling a bit let down; The Amazon Job I tried applying to on Telegram is a scam thanks to being a security issue. Remember, if a Job doesn't have an official website or physical location, it's probably bogus.
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Punekar (@MahindraXUV900) reportedOn following up again on 28 April, I was advised to courier the incorrect item back to the seller at my own expense to receive a refund. This is unacceptable. The error is entirely on Amazon/seller side, and I will not bear any additional cost to correct a fraudulent delivery.
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Mani Netha (@ManiNetha007) reported@AmazonHelp @AmazonHelp Delivery was promised by 12 PM, then again by 10 PM, and both commitments were broken. I waited all day based on these assurances. Two false promises and unacceptable service. If this is not resolved properly, I will escalate the matter formally.
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Nick's Lemonade Stand (@CashMoneyLemon) reported@QuietWealth_UK @SawyerMerritt You're missing the point entirely If Amazon had a 2T valuation back in 2001, your total return today would be 30% instead of a 50,000% return because of... V A L U A T I O N Amazon went from 3B in revenue to 715B in 25 years. It got down to about 1x sales. The only reason you get the 50,000% return is because the sales multiple quadrupled while sales went up 238x Maybe SpaceX gets the 238x in sales, I wouldn't bet against that. But you're not getting a quadrupling of the sales multiple on top of it when you're starting 133x higher than Amazon That is if you're looking for $AMZN like returns, which I am... Maybe that's not important to you 🤷
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Isaac (@THFC_isaac_) reportedSuch a shame this superb game of football has a terrible commentator. Doesn’t do it justice on Amazon