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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 14
Dartmouth, NS 1
Brisbane, QLD 2
Chandler, AZ 1
Phoenix, AZ 8
Holland, OH 1
Jibert, Braşov 1
Ashburn, VA 10
New York City, NY 22
Secaucus, NJ 1
Denver, CO 10
Miami, FL 8
Boston, MA 6
Lucknow, UP 1
Atlanta, GA 9
Bengaluru, KA 1
Rancho de los Guardados, QUE 1
Dallas, TX 14
Bucharest, Bucureşti 1
Paris, Île-de-France 8
Caerphilly, Wales 1
Mauriac, Auvergne-Rhône-Alpes 1
Crystal Springs, FL 1
Baltimore, MD 2
Appleton, WI 1
Midland, MI 1
Salzburg, Salzburg 1
Calgary, AB 2
Gueugnon, Bourgogne-Franche-Comté 1
Marana, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhiram_Kasbe
    Dr. Abhiram Kasbe (@Abhiram_Kasbe) reported

    @AmazonHelp @amazonIN Pathetic! Order 403-0101920-3570749. Courier lied about my availability for ₹86k monitor. Support cut my call! Fix this. Need Refund on Pickup now! #AmazonIndia #BadService

  • Celsius233Books
    Celsius 233 (@Celsius233Books) reported

    @sabaimran_go @andrewjiang My only concern with Amazon is that I can’t call their customer care and have to go through hoops to get a call back. But maybe it’s so that they know which order I have an issue with. I am in a different market than yours but pretty much all other companies have poorer customer service compared to Amazon.

  • Celsius233Books
    Celsius 233 (@Celsius233Books) reported

    Listening to these horror stories and realising how good the Amazon customer service is for its scale. Had like a total of 3 issues in the last decade or so, and almost all of them got resolved within 20 minutes of calls with their customer service representatives.

  • Wizelycook
    Wizely 🫥🌙 (@Wizelycook) reported

    @damarian_smith NBC and amazon prime is lowkey terrible man. The crowd mutes is annoying asf

  • prafull
    Prafull (@prafull) reported

    @WSJ Sign of the ship going down? Who gets access to the AI model when the ship goes down? Microsoft or Amazon or some not-for-profit foundation?

  • Revenants_Wife
    Aussie | ItsYoGirlAustralia | Revenant's 1# Fan ❤️ (@Revenants_Wife) reported

    @TsuyamaYuri WOAH WHAT IS THAT PING?! holy **** i got like 1300 a couple times but only when i used to play the asian servers before the australian servers got removed and the sydney servers are so slow in the amazon servers

  • rebound_capital
    Rebound Capital (@rebound_capital) reported

    On $MELI Most investors see a stock down 30% and think of an opportunity. With MELI, it's more complicated than that. MELI is a buy at the right price, but we think there’s still some downside to go. This is genuinely one of the best businesses in the world. It's Amazon, PayPal, UPS, and Goldman Sachs for 650 million people, most of whom are yet to shop online. E-commerce penetration in Latin America sits at 12%. China is at ~35%. The average American makes 41 online purchases per year. The average Latin American makes just 7. The runway is generational. The fintech flywheel is extraordinary. 83M monthly active users. $19.9B in assets under management. The Mercado Pago credit card is the most used on the platform in Brazil, accounting for 50% of transactions, which occur off-app at supermarkets and gas stations. That is a primary banking relationship for people who have never had one. There are 300 million underbanked people in Latin America. MELI is their first bank. The ad business grew 73% YoY in Q1 2026, 4x the regional industry rate, at near-zero marginal cost, built on 27 years of first-party data no rival can replicate. Q1 2026 revenue was $8.85B, up 49% YoY, the fastest growth rate in almost four years. GMV reached $19B, up 42%. Fintech TPV hit $87.2B, up 50%. On the surface, extraordinary. But look underneath. EPS came in at $8.23, missing consensus forecasts by roughly 7%, the fourth consecutive earnings miss. Operating income fell 20% YoY to $611M, with margins compressing to 6.9%. Net income dropped 15.6% to $417M despite revenue growing 49%. The credit book has grown to $14.6B, up 87% YoY, and no matter what anyone says, growing a loan book this fast is not prudent. Plus, the loans business has lower-quality earnings. The pattern is consistent. Revenue accelerates. Profits disappoint. Management guides for more investment ahead. The 30% drawdown has priced in some of the bad news. Not all of it. Margin recovery remains a 2027 story at the earliest. Great company. The price is still not right. We’ll try and buy once the market capitulates (remember the market sold off Google to 18x earnings last year!).

  • CveroAI
    cvero.ai (@CveroAI) reported

    "Amazon shut down its AI recruiter after it learned to penalise CVs that mentioned 'women's.'" Reuters The model wasn't biased on day one. It learned bias from the hiring data. What was your screening AI trained on?

  • ParthMalho53063
    Parth Malhotra (@ParthMalho53063) reported

    @AmazonHelp @amazonIN Got issue in one of my order got confirmation mail regarding that your refund will be issue in next 24rs bcz order didn't mark deliver in our system no issue resolve till now

  • Sheherzamani
    B A N O (@Sheherzamani) reported

    Since im clearly in my “sasti shopping spree” era, I’d like to issue a public service announcement to all the ladies planning to buy those “summer linen blend cotton tops” from Amazon… plz dnt fall for the scam 😭 Most of these are just AliExpress/Shein reroutes with fancy photos&inflated prices. Fabric is cheap, stiff, completely unbreathable and giving “plastic curtain” instead of effortless summer chic💔

  • SFWsalesgirl
    Jennie (@SFWsalesgirl) reported

    @AmazonHelp This is a Kindle Direct Publishing issue, not Amazon support

  • only1SKR
    Sunil Kumar Ravela (@only1SKR) reported

    @AmazonHelp The problem is your team puts the responsibility on OTTPlay, if you give subscription from 3rd party won't you be responsible for customer service in anyway. How is it justified. In the end the customer is yours.

  • kash786_
    Mohd Kashif (@kash786_) reported

    @AmazonHelp @AmazonHelp At this point it genuinely feels like nobody is even reading my replies. I’ve already explained multiple times that these links and support options are not working for me, yet I keep getting sent the same thing again and again. How is this considered customer support

  • officialopv
    officialOPV | Miami 305 (@officialopv) reported

    why is it that USPS are the only ones i have delivery issues with. dash, uber, amazon, walmart. etc all have no issues delivery mail or packages to me. usps has consistently been the most inconvenient and one with issues. by miles. Amazon you can cut the last mile service.

  • Deven_Jain90
    Deven (@Deven_Jain90) reported

    @AmazonHelp Yes but even after following the steps the issue is not resolved . It’s been 36 hours and I do not know where did my order disappear. Money is taken , order is not delivered to me , the app shows delivered . The customer service guys are unable to resolve it .

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