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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyannis, MA 1
Lyon, Auvergne-Rhône-Alpes 2
A Estrada, Galicia 1
Morlaix, Brittany 1
Mumbai, MH 1
Paris, Île-de-France 16
Iztapalapa, CDMX 1
Charlotte, NC 3
Annecy, Auvergne-Rhône-Alpes 1
Santiago de Querétaro, QUE 2
Kingston upon Hull, England 1
Pensacola, FL 1
São Paulo, SP 1
London, England 5
Langen, Lower Saxony 1
Saint-Nazaire, Pays de la Loire 1
Orléans, Centre 1
Naxxar, In-Naxxar 1
Seattle, WA 5
Rheine, NRW 1
Poplar, England 2
Valréas, Provence-Alpes-Côte d'Azur 1
Chartres, Centre 1
Valencia, Valencia 1
Warwick, England 1
Pontault-Combault, Île-de-France 1
Cognac, Nouvelle-Aquitaine 1
Chhindwāra, MP 1
Pittsburgh, PA 2
Manchester, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • VelvexVancreed
    Velvex Vancreed (@VelvexVancreed) reported

    @carryingmarine @amazon even if they're not working with the official US Post office they are still bound by the same laws as a mail delivery service. report it to the local gov office for mail relations

  • sheronpaul6
    sheron paul (@sheronpaul6) reported

    @AmazonHelp @amazonIN The same reply was given yesterday: “We’ve escalated the issue.” Today, nothing has changed. Three consecutive days of failed deliveries. If escalation doesn’t lead to action, what’s the point? As an Amazon Prime customer, I expect resolution—not repeated excuses.

  • 07aditya05
    aditya R (@07aditya05) reported

    @AmazonHelp @AmazonHelp This isn't a price match request. I already purchased the phone at ₹23,000 and paid in full. The order was cancelled because of delivery issues on Amazon's side, not because I cancelled it. i am crystal clear u get it

  • NewStargateFan
    Chanty G @Pop_My_Culture (@NewStargateFan) reported

    @Im_Just_Jak @AmazonMGMStudio Well I had no issue watching everything on that list. But I’m also a nerd who loves this kind stuff. If you don’t like sci-fi there’s not much Amazon can do to bring in a new audience. These studios need to stop with pleasing the general audience for every genre. It’s not going to happen. Some people like sci-fi, some people like comedy, some people like drama, etc.

  • vinaysk2
    Vinay K (@vinaysk2) reported

    @AmazonHelp You have responded to my message but NOT RESOLVED my issue

  • Pack_Rat_EWaste
    Matthew House (@Pack_Rat_EWaste) reported

    @carryingmarine @amazon there are two problems here. First, insufficient packaging. Seriously, a non padded envelope for ram?(I read the thread before posting, because I'm not an idiot.) The second problem is employee quality. Amazon can fix the first problem, probably.

  • GirishNatha
    Quarantined Marwadi Chhokra 🇮🇳 (@GirishNatha) reported

    @amazonIN Tried clicking on the link. Same problem persist. It’s taking to the Amazon website and then after logging in it’s not accepting return or replacement. While the order shows that it’s eligible for return or replacement till July 20

  • dadakhadarbasha
    Dada Khadar Basha (@dadakhadarbasha) reported

    Dreadful customer service from Amazon. My issue remains unresolved despite multiple follow-ups. This has been a very disappointing experience. I expected much better. @amazonIN

  • parth_995
    Pat_par (@parth_995) reported

    @AmazonHelp it's not helping I said earlier, they are giving non sense responses I gave detailed product wise breakup on what issues faced but single line **** answers I am getting from there

  • DeadStar24k
    Big Boom (@DeadStar24k) reported

    @carryingmarine @amazon Would've taken 10 seconds more to place it down nicely. Smh

  • saafolabi_me
    S_A.A | WordPress Developer | Ai (@saafolabi_me) reported

    The 3-2-1 backup rule, applied to web hosting: 3 COPIES of your data 2 DIFFERENT storage types 1 OFFSITE location What this looks like in practice: Copy 1: Daily cPanel/WHM backup → stored on server Copy 2: Weekly backup → synced to Amazon S3 or Backblaze B2 Copy 3: Monthly snapshot → downloaded locally to your own machine Storage type 1: Server disk Storage type 2: Object storage (S3/B2) Offsite: S3 and your local machine are not on the same server The part almost nobody does: → RESTORING a backup to verify it works An untested backup is not a backup. It's an assumption. Once a month: → Pick a client site → Restore yesterday's backup to a staging environment → Confirm the site loads and the database is intact → Document the restore time If you've never done this, the first time you need it is not the time to find out it doesn't work. When did you last successfully restore from a backup?

  • bort17
    Bort M (@bort17) reported

    @stepfanie Amazon conditions customers to be lousy on purpose as a business strategy to choke out small merchants who can't afford "hassle-free" returns and fraud. Typical monopoly behavior that a civilized society would shut down.

  • Sentient_clouds
    Sentient-Cloud (Coms Open!) (@Sentient_clouds) reported

    $10 Third party pen from Amazon don’t let me down

  • RussellRego
    Russell Rego (@RussellRego) reported

    UPDATE: Works like a charm... no more TPMS light. 4 New Amazon Sensors $25 PVC parts $10 Mini VCI J2534 - $13 Ali Express Walmart tech to read the new sensors because they had no ID markings $10. $60 and problem solved. Now have tools and technical know how. Priceless

  • budd545304
    Jason Budd (@budd545304) reported

    @libsoftiktok Why is @amazon still in business today @deptoflabour ? Shut it down.

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