Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 25
New York City, NY 16
Los Angeles, CA 13
Edison, NJ 13
Atlanta, GA 13
Dallas, TX 12
London, England 12
Seattle, WA 11
Ashburn, VA 11
Miami, FL 10
Chicago, IL 9
San Jose, CA 7
Denver, CO 7
Bogotá, Distrito Capital de Bogotá 7
Citrus Springs, FL 5
Salt Lake City, UT 5
Phoenix, AZ 5
Manchester, England 5
San Diego, CA 4
Toronto, ON 4
Columbus, OH 4
Brooklyn, NY 3
Clearwater, FL 3
Houston, TX 3
Washington, D.C., DC 3
Tampa, FL 3
Boston, MA 3
Medellín, Departamento de Antioquia 3
Paris, Île-de-France 3
Vienna, Wien 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidFents David Fents (@DavidFents) reported

    @AndykPerry @JeremyClarkson Thanks Perry Funny that all the places he can live and he lives....down south Bless Btw was it a struggle to reference the drivel he spouted about fires and heat back then Vs this latest Clarkson farming bought by tax dodging Amazon tweet?

  • itsmesekar80 Itsmesekar80 (@itsmesekar80) reported

    @AmazonHelp No issue i have already tried to chat with your customer care executives.. none of them response properly

  • darrengrubb4 Welshcake (@darrengrubb4) reported

    @AmazonHelp I have an issue with my deliveries not sure if this is the right place to complain could you reply & I’ll DM you my issue

  • LakshmyIyer2 Lakshmy Iyer (@LakshmyIyer2) reported

    @AmazonHelp Tired of repeating! Yes, I have tried several times. They are just directing me to talk to CS and your CS line is not working. My return window ends in 2 days & if my pick up & refund is not executed, tomorrow, I will have to report to @consumerforum_ since no help from Amazon.

  • vishalchauhan52 vishal chauhan (@vishalchauhan52) reported

    @AmazonHelp This is surely intended. Even i can analyse it easily . How you can not analyse it with the team of lots of analyst and software. how your software is not able to analyse the issue.

  • prav_h Pravin (@prav_h) reported

    @AmazonHelp Yes I have paid for the service that I am not receiving can you help to fix this

  • Kevin78835009 Kevin Sanghvi (@Kevin78835009) reported

    @amazonIN Amazon is not redelivering the items as the order is canceled and Cz of amazon I'm losing my cashback on this order. Why customer should suffer because of their internal issue. Pls provide me the cashback or deliver the same items again.

  • VERVE801 as (@VERVE801) reported

    @AmazonHelp I cant reply on the link. I am not some 20 something who sits on social.mefoa every waking minute What is the issue with the call me back and chat option Pls just provide a phone number to call.on I cant access twitter again and again

  • Andy_b_81 Andy Bullock (@Andy_b_81) reported

    @itvfootball @ITV About time the monopoly of sky sports was broken.. it proves who much of a rip off they are when Now TV can do it cheaper. Amazon also getting in on it...

  • mk5640921 mahesh kondakal (@mk5640921) reported

    @AmazonHelp I had checked again not working

  • chinmay_rads Chinmay Rathod (@chinmay_rads) reported

    @AmazonHelp Sorry this link doesn’t work, it asks me to login to Amazon web and then redirects me to Amazon application as I said earlier. Please provide alternate solution or contact me directly based on order number attached @amazonIN

  • Iain_MacGregor1 Iain_MacGregor1 (@Iain_MacGregor1) reported

    @stuandthecrew @militaryhistori @almurray You won’t find it in Waterstones sadly due to their current warehouse IT issues. Best bet is your local independent bookshop, or Amazon.

  • Kevin78835009 Kevin Sanghvi (@Kevin78835009) reported

    @amazonIN I have placed an order and made the payment through credit card Delivery agent is calling and telling that there is a payment due of INR 660 and cancels the order. This was due to technical issue at amazon.

  • gahB_eii Murfee (@gahB_eii) reported

    @AmazonHelp They claim they don’t know where the address is and are holding my packages. Other drivers have been able to find the place, so I don’t see what the problem is.

  • JerryDonabedian Jerry Donabedian (@JerryDonabedian) reported

    @bobaroundtheway Agree, as far as corporations aren't concerned. Amazon isn't cheating, they're just constantly "reinvesting" to avoid taxes . Compliance is a huge issue with wealthy *individuals* though.

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