Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 22
Dallas, TX 18
Atlanta, GA 18
Seattle, WA 17
Columbus, OH 14
Chicago, IL 13
Denver, CO 12
Miami, FL 11
Charlotte, NC 11
Edison, NJ 10
San Francisco, CA 10
Los Angeles, CA 9
St. Louis, MO 9
San Jose, CA 8
Manchester, England 8
London, England 7
Indianapolis, IN 6
Ashburn, VA 5
Las Vegas, NV 5
Tampa, FL 5
Philadelphia, PA 5
Columbia, MO 5
Lexington Park, MD 5
Washington, D.C., DC 5
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Jacksonville, FL 4
Portland, OR 4
Frankfurt am Main, Hessen 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Ammobtw_ CODE AMMOBTW #AD 💕 (@Ammobtw_) reported

    @Rxmyw @AmazonHelp hi I have a problem with my orders

  • RussellSauve Always been socially distant Russell (@RussellSauve) reported

    @RebeccaGaunt @amazon @UPS Yes. But on the bright side, you can say you worked for a news organization that was shut down by Facebook for an exact 219 million years.

  • henehoes sophie (@henehoes) reported

    @AmazonHelp i don't really think you're following my problem, i had my package delivered but the tracking still shows as "on the way" so i can't file a guarantee, i contacted the seller and it's been a week with no response.

  • K_Obsession_ K-Obsession Official (@K_Obsession_) reported

    @AmazonHelp keeps happening and this employee just keeps making it a bank issue when it's not because both charges were Amazon

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 10.78ms Download: 578.2Mbps Upload: 681.84Mbps

  • Yashika34497737 Yashika Jain (@Yashika34497737) reported

    @AmazonHelp I asked is that link for buyers only or can sellers also fill that? This is the major problem with Amazon customer service, be it here on Twitter or the seller support, nobody cares to the read properly what the issue is, rather everyone responds with default replies.

  • tryoung AbolishTheCRTC (@tryoung) reported

    Buying products through Amazon comes with inherent risks, like getting no help when your product fails. It's funny how some Amazon buyers turn to brick and mortar retailers for help, expecting them to help fix their defective Amazon purchase. Not such a great deal eh?

  • forceghostleia Halli Organa-Moser (@forceghostleia) reported

    Concept: Disney vs Amazon cage fight. Loser is the monopoly that gets taken down first. Let Jeff Bezoz fight the mouse.

  • SIGgoTapTap SqueezeBox (@SIGgoTapTap) reported

    Sitting here waiting for my Amazon delivery. Drunk AF. I have a problem.

  • espositorpedo Brian Esposito (@espositorpedo) reported

    @amazonnews Amazon has a problem, and they know it. They’re growing so much, that they require 5% of the American workforce to apply for their jobs. They have relied on churn/turnover as a remedy to keep people from being bored. Guess what? Not a sustainable paradigm.

  • lpolovets Leo Polovets (@lpolovets) reported

    I wish Amazon, Home Depot, etc had software to filter out useless reviews. I'm looking for a good lawnmower and reading bad reviews for top models to see if there are any common issues. Many of the 1-star reviews are basically "John at the Topeka Home Depot was rude. One star!!"

  • K_Obsession_ K-Obsession Official (@K_Obsession_) reported

    @AmazonHelp Yes because this happened the same time last year per Amazon and they closed my account and sent me a new card and yet here we are again the following June with the same issue and now I have to close my card and get a new one again because for some reason Amazon isn't keeping my

  • Mayank60710968 Mayank (@Mayank60710968) reported

    @AmazonHelp Hi Pooja, thanks for your suggestions..but here is problem that if i cross the return policy day then amazon is unable to help and no one is unable to help.. if this is the the case please stop selling the producy.

  • xi00i00 xi00i00 (@xi00i00) reported

    @amazon So my account got suspended bc i dared to use VPN, then they flagged me and demanded credit card information and when i didnt give, my account is locked without any way to get it working again because i cant have any contact with you How do i fix it?

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.164ms Download: 641.33Mbps Upload: 671.76Mbps

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