Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 17
Atlanta, GA 15
Chicago, IL 14
New York City, NY 13
Seattle, WA 12
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Los Angeles, CA 8
Manchester, England 8
Ashburn, VA 6
London, England 6
Miami, FL 6
Edison, NJ 6
San Antonio, TX 5
Boston, MA 5
San Francisco, CA 5
Coatesville, PA 5
Jacksonville, FL 5
Madrid, Comunidad de Madrid 4
Tampa, FL 4
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
City of London, England 4
St. Louis, MO 4
Greensboro, NC 3
Pittsburgh, PA 3
Washington, D.C., DC 3
Fort Worth, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • HARSHRA00341026 HARSH RANJAN (@HARSHRA00341026) reported

    @AmazonHelp Are you at all interested in resolving my issue... mai is link ka achaar daalu? I getting links to connect social media ppl on social media platform by social media team of amazon ...waah ...graet ...cant your executive call me

  • yeshwantambure Yeshwant Ambure (@yeshwantambure) reported

    @AmazonHelp Its now more than a month but still my Amazonbasics TV issue is not sorted.. worst service and products

  • JerryTurin Jerry T (@JerryTurin) reported

    @etherealbrendon @seerutkchawla The ability to exploit someone else's credit card, to the tiny extent it's possible, is a much greater issue in spending, banking, Amazon, related theft, including identity theft, then in trying to get away with mimicking a celebrate for half a day before being caught.

  • HARSHRA00341026 HARSH RANJAN (@HARSHRA00341026) reported

    @AmazonHelp Will you resolve my issue or not

  • freitag Chris Freitag (@freitag) reported

    I read a report that you’re going to have trouble this holiday season with returns. And if my experience with @amazon for my last 2 returns is any indication, it’s true. Companies that don’t have Amazon’s infrastructure will likely make it very difficult to return items.

  • cda_dinesh Dinesh (@cda_dinesh) reported

    @Acer Very pathetic experience. I bought a Acer LED of 32 Inches on 03 Sep 22 by Amazon and it's not working since last 1 month. I have raised the complaints multiple times to your customer support however no one is bothered to resolve this. Register Number- 8368933906

  • Mr_Black_Friday J Money (@Mr_Black_Friday) reported

    @BloodMoonrises0 @Wario64 I bought the PS5 copy from Amazon when it was $10 due to a pricing error. I still haven't played it, but maybe I'll try it out now.

  • MDNAistheQueen Christine (@MDNAistheQueen) reported

    @AmazonHelp Thanks for your reply! I know it's not an Amazon issue but a NewDay one, that link doesn't work for me though. I'm hoping there's just been a delay and the card comes very soon 🤞

  • its_Chloe_tho_ Chloe (@its_Chloe_tho_) reported

    @AmazonHelp 3/? I have spoken to members of the management team being told every single time "we have taken your feedback and we ensure you this problem will not happen again"

  • gsdastur Gulserene Dastur (@gsdastur) reported

    @AmazonHelp @mahimanambiar Any ongoing issue? You mean APART from receiving only 10% of his order, not getting a refund for the 90%, not being believed when he makes his claim, and being humored, infuriated, and hung up on by a succession of sadly undertrained customer service reps?

  • gsdastur Gulserene Dastur (@gsdastur) reported

    @AmazonHelp @mahimanambiar Any ongoing issue? You mean APART from receiving only 10% of his order, not getting a refund for the 90%, not being believed when he makes his claim, and being humored, infuriated, disbelieved and hung up on by a succession of sadly undertrained customer service reps?

  • theeangelmann Angel🌠 (@theeangelmann) reported

    Perseverance is rewarded most💥 Micheal Jordan? dropped from his HS varsity basketball team. JK Rowling? Had her books turned down time after time after time again. Jeff Bezos? Failed to persuade most of his audience when he first pitched the idea of Amazon. Now look at them🔝📈

  • tejendra1995 Lappy (@tejendra1995) reported

    @AmazonHelp I have received your email but my issue is still not solved my refund is not issued by Amazon

  • Go_USA_Go Sandi 🇹🇼🇺🇸 (@Go_USA_Go) reported

    @TMobileHelp I was told over 24 hours ago that there is a known issue affecting many T-Mobile Home internet customers, where they are unable to connect to any Amazon or AWS websites and VPN. I am STILL experiencing this issue, is there a fix yet or what is the status??

  • WadeBLVDszn BISCAYNE BUCKETS 🐍 (@WadeBLVDszn) reported

    @NYNightTrain @TheNBACentral what's the point in talking about how bad amazon is then? we both know they're terrible corporations

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