Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 8 |
| Montgomery, NY | 1 |
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| New York City, NY | 22 |
| Charlotte, NC | 2 |
| Chicago, IL | 12 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 11 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 9 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 12 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Weylin (@EmmaWeylin) reported@MensHumor I use night driving glasses (cheap from Amazon.) Problem solved.
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Prawin (@PrawiinPix) reportedHi @playboxtvapp , Y ur support executives asking for customers' Amazon passwords to activate subscriptions? This is a massive security violation and completely unprofessional. "Procedure" or not, asking for PII is unacceptable.Fix this procedure
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C (@firaga_exe) reported@AmazonHelp I also have the same issue, can you guys take a closer look regarding the free shipping promo? It's not really applying at checkout even if it's above the minimum spend for the promo for eligible items.
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Mr. Wilhite (@wilhitr63) reported@adamlwingfield @GordMagill You must be getting paid to carry water for Amazon or some other carrier that drives down driver wages.
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. (@DematariX) reportedwe really needed a real madrid " all or nothing " amazon let us down.
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Wheetbred (@Wheetbred) reported@FragoutDesign @artless_space You can buy an e85 tester kit for 12 bucks on Amazon that tests all the way down to 5% ethanol. It would measure more than 10-15% if what you say is true.
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Number-One-AI-Fanboy (@Number1AIFanboy) reported@grok we got a big drop today and I'ma not liking the way @JeffBezos pretty IT lady treated me yesterday while she was watching her "IT Guy" put up another kiosk in what is now the "driver entrance" at @amazon VNL1 in Nashville.. She's was a meany and needs to learn how to talk to people, listen to what experienced people have to say not just tell me that "I'm the problem". I have 15 years in access control, burg and fire systems. Commercial install, programming and training of more devices than anybody has ever seen. So to give some context Jeffery, I was going to scan my licences as she's watching "her IT guy" install another kiosk. She see's me touch the screen because if you know tablets, which she obviously has no fuggin' idea on how they work. I touched the address bar to activate it to scan my license, It scans and then she looks right ******* at me and says "this is why we are putting screens over the kiosk, you people are touching it and breaking it! I said what? That's not the problem, and for the next 5 ******* minutes she went on to say how "we are the problem". Us drivers touching the screen is the problem. I tried to kindly say that I have over 20 years in IT experience ans we are not the problem, the script running the kiosk is the problem. But she wasn't having anything is said. Now to premise this everybody knows that if the license don't scan they have to touch the address bar, it's the only way to get the bar code to scan in the address bar. Common sense to IT , not to your "IT Lady". So I kindly say, kindly cause over the last 20 years I've learned to deal with all kinds of people in the industry, meanies don't phase me, I say "What's your fallback"? What happens when the kiosk now with a cover over it stops working? She says immediately "it won't". And I said, 20 years in IT , it will, it has, been here for a year, know your whole process, work friends with security and half the crew at VNL1. I think I know what the fk I'm talking about. Anyway, she continues on to say "if that one fails they have these other 2". And if they fail? I have an IT guy that can be here? I looked at her, said "guess you have your fallback" have a great day. Honestly Jeff, she was *****, ill informed on how the software and the kiosk actually works. She was quick to argue with me like I'm a ******* peasant. There was a short time there where I was like "how is an IA agent going to replace this lady who's only job was to watch the IT guy work and implement a process and procedure that ill ultimately fail leaving 30 people in a line backed up with now way to scan their licenses. Time runs out, they lose their spots and for that day, nothing gets delivered. And when that happens Jeffery, you have that mean lady to blame for not really knowing what she's actually doing. The AI Agent replacement for her: That agent gets notified once IT has sent out the kiosk to the site for install. IT guy is informed on the install complete with instructions. Kiosk shows up, agent knows, agent sends text to IT Worker parts on site ready for his 8am install. Yep, No Meany "IT Lady" <- can you call her that if her only job was to watch the acual IT Guy? One thing I dislike the most is ignorance!
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Akshay (@Akshay25993) reported@AmazonHelp call centre and social media team is hopeless no one to hear the actual issue.
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SysG (@SysG9) reported@ThisIsAdemuyiwa Thats our responsibility as a citizen to do, its shouldnt be the job of the govt alone, not all problem should be solved by the govt. A continent trading platform can be built out for such just like how Amazon was built by an individual(bootstrapped) and not the govt.
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Kvng_rancho 👑 (@Big_Rancho) reportedNVIDIA sitting above $5.7T honestly sounds unreal AI demand keeps exploding while companies like Amazon, Microsoft, Meta, and Alphabet continue pouring billions into the sector even with people calling it overheated, momentum still refuses to slow down watching how traders are reacting to this move while tracking the volatility closely on BingX...
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Schrodinger's Cat (@tusharg1241991) reported@AmazonHelp Ur team is not solving my problem hence i have posted on SM
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sandeepan rao (@SandeepanRao) reportedSeriously its unacceptable Amazon customer service is zero Without any reason im unable to my balance Already registered my problem 2 times But no further response
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Doav (@SodaNachos) reportedI’ve spent 15+ years inside paid ads. Meta. Google. Microsoft. TikTok. LinkedIn. Pinterest. Reddit. Amazon. Trade Desk/DSP. StackAdapt. Outbrain/Taboola. PropellerAds. TrafficJunky. Some I’m forgetting. Across: Lead gen. Ecommerce. Finance. Real estate. Travel & hospitality. SaaS. And more. High-volume campaigns. Small ugly campaigns. Campaigns that scaled. Campaigns that looked good and quietly burned money. My X account is where I share the practical stuff I’ve learnt: • why ads fail • how creative actually gets tested • how funnels leak money • why “more traffic” is rarely the fix • what founders misunderstand about paid growth • how to think about CPL, CAC, lead quality and conversion No guru stuff. No fake screenshots. No “scale to 7 figures in 30 days.” Just useful paid ads lessons from someone who has been in the accounts.
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comrade✝️ (@comrade39183) reported-broke ****** in their room animating and working on a show, hazbin has amazon money and somehow glitch is funded by the Australian goverment, indie games and comics are the actually real indie stuff
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The_Zohan (@rocinante_83) reported@JeffBezos I hope Amazon India improves. During the sale three subsequent orders of mine have had quality and delivery issues Call centres just yammer promises. @amazonIN do better. Quality has tanked.