Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 18
Atlanta, GA 16
Chicago, IL 15
Seattle, WA 13
New York City, NY 13
Columbus, OH 10
Denver, CO 8
San Jose, CA 8
Los Angeles, CA 8
Manchester, England 8
Ashburn, VA 6
London, England 6
Miami, FL 6
Edison, NJ 6
San Antonio, TX 5
Boston, MA 5
San Francisco, CA 5
Coatesville, PA 5
Jacksonville, FL 5
Tampa, FL 4
Madrid, Comunidad de Madrid 4
Las Vegas, NV 4
Paris, Île-de-France 4
Philadelphia, PA 4
City of London, England 4
St. Louis, MO 4
Greensboro, NC 3
Pittsburgh, PA 3
Washington, D.C., DC 3
Fort Worth, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • nealon Graham Nealon 🇺🇦 (@nealon) reported

    @AmazonHelp Thanks but I’m not in the UK and you not even knowing what country I’m in doesn’t fill me with confidence that any Amazon bots will solve the problem. Can you give me a link to an actual human?

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @mahima_nayyar We get your concern regarding Amazon Prime subscription. Could you please help us with error message/screenshot? We will assist you accordingly. -Sumit

  • LyndaPaceAvery1 Lynda Pace Avery (@LyndaPaceAvery1) reported

    @AmazonHelp Yes it has been reported. I was advised to contact the seller direct. I then saw a review (2020) outlining the very same problem I had had.

  • AayushDehradun1 Aayush@Dehradun (@AayushDehradun1) reported

    @AmazonHelp It’s a self explaining problem for which I hoped I won’t need to call.. but will do since no other option

  • Cemile94242308 Millie (@Cemile94242308) reported

    If you're having trouble with your life and considering quitting, I encourage you to remember that Amazon, a billion-dollar company, started out as just a penny stock.

  • Deadly__Kitten SomethingSomething (@Deadly__Kitten) reported

    @MldGhost I see this acquisition as the best option for ActiBliz atm, if not MS it may have been Amazon, Tencent or Saudi Arabia, i don't know about you but i trust those much less than MS. They may also revive some classic IPs after this acquisition and fix Blizzard.

  • Viva_Del_Santo Santo (@Viva_Del_Santo) reported

    After my terrible experiences with @AmazonHelp & @amazon I'm considering dumping #Prime. #Amazon Customer service is abysmal and nearly non existent. "Your delivery will be there at 5pm, 6, 7, 8, 9, & 10pm" as you watch the driver headed away from your home.

  • CEP_Observer Alan Robinson (@CEP_Observer) reported

    @IvanTheK @allinwithchris @chrislhayes It's a bit like algorithms driving stock trades. Everyone is using very similar algorithms which make similar buy/sell decisions. There is similar issues with pricing software in consumer goods and in websites like Amazon, Walmart, and other retailers.

  • koppkaffee 𝒜𝓁ℯ𝒸𝓉ℴ ℰ𝓋𝒶𝓃𝓈 (@koppkaffee) reported

    does anyone preordered Tom's book and now have problem with delayed delivery? I got an email from Amazon but no date is given and I'm pissed off 🤬 #BeyondTheWand #TomFelton

  • rsutaria Ronak Sutaria (@rsutaria) reported from Pune, State of Mahārāshtra

    @AmazonHelp Your support person Sankalp was absolutely fantastic. I’m pleasantly amazed how good he was at solving the problem. The last guy took 20 mins & was clueless. The guy I just spoke to solved a long pending issue in 5 mins. Brilliant work!

  • MIKALARENEE57 MIKALARENEE (@MIKALARENEE57) reported

    @jennae_m Big tech will take it down because they own the Amazon server 🙄 Just like they did before! He’d be better off just getting on Truth Social!

  • kumar704_kumar Jagadeesh Kumar (@kumar704_kumar) reported

    @AmazonHelp Yes, I'm not getting from there also that's why I'm going to post here to resolve my issue as per my rights And my order id is 171-1792185-2463535

  • samspage tweetmenot 🎧 (@samspage) reported

    @Brick_Suit @catturd2 They shut down Parler remeber because Amazon controlled the infrastructure or something like that. Somebody explain it please.

  • Shantan15771499 Shantanu Garg (@Shantan15771499) reported

    @AmazonHelp Tge link shared is not working and I am expected to call them, which incidentally is an option I have exhausted as their constant reply is that they have recd junk instead of a shoe. They unable to even share an inage of what they have recd and flatly refuse to runfd 9500 rupees.

  • sweetinsanityx3 Sweet Insanity | commissions OPEN (@sweetinsanityx3) reported

    @barnesjpeg hmm I'll try to find out if there'd be issues with customs 🤔 I can't find them at all on German amazon

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