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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rennes, Brittany 2
Minneapolis, MN 12
Chicago, IL 45
Washington, D.C., DC 18
Clearwater, FL 4
Miami, FL 30
West Springfield, MA 1
Toronto, ON 16
Vancouver, BC 4
Chiclana de la Frontera, Andalusia 1
Tempe, AZ 1
Los Angeles, CA 40
Eagan, MN 2
Seffner, FL 1
Staunton, VA 1
Paris, Île-de-France 24
Huntsville, AL 3
Neu-Ulm, Bavaria 1
Louisville, KY 3
Pagosa Springs, CO 1
Philadelphia, PA 8
London, England 24
Maryville, TN 2
Nashville, TN 8
Twin Falls, ID 1
Rockwall, TX 1
City of Wolfforth, TX 1
New York City, NY 44
Roswell, GA 1
Holland, MI 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • skumar57
    Sushil Kumar (@skumar57) reported

    @amazonIN @amazon Order placed for a leather ball, very bad quality. A return request Order- 404-1183289-9080340, but it was accepted for replacement only. then exchange was out for delivery but shipped back to seller without delivery. it's status showing "A Problem occurred".

  • TY203922055166
    T Y (@TY203922055166) reported

    @GAndersonTrades My issue with calling this semiconductor stuff a bubble is that the companies driving it is primarily hyperscalers who actually are able to support it profitably, like: amazon, Microsoft, facebook, google, etc. The 2000s bubble didn’t have companies that could support growth.

  • m0biiuss_
    mob ✨ - tomodachi era (@m0biiuss_) reported

    @mareeener I’m from France and haven’t had any issues at all, it took 2 days.. maybe it’s because it wasn’t an amazon link?

  • RepairDollar
    TJ (@RepairDollar) reported

    @fiatarchive Why issue government bonds just to buy Bitcoin? Because the ones ahead of you already see something. You can too. Search "Dear Elon" by TJ KIM on Amazon. Even the free sample changes how you see it.

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    Your bids are not the problem. Your campaign structure is. We audited 40+ Amazon accounts this year. In 70% of them, fixing structure alone dropped ACoS by 18–32%, without touching bids. Most sellers mix everything in one campaign. That kills clarity. Here’s how bad structure destroys performance: → 50+ keywords in one ad group → No separation of branded and non branded → Auto and manual fighting each other → Multiple ASINs in same campaign → No negative keyword flow What happens next? Amazon spreads budget randomly. Winning keywords starve. Bad keywords keep spending. Data becomes useless. You lower bids thinking that will fix it. It won’t. Here’s the structure that works: → One product per campaign → Separate branded, generic, competitor → 15 to 25 keywords max per ad group → Move converting search terms weekly → Add negatives every 7 days Clean structure gives clean data. Clean data gives profitable scaling. Bad structure hides winners. Good structure makes them obvious. Before lowering bids, ask yourself: Is your structure helping Amazon understand your product, or confusing it?

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    Only in Canada can I get a prescription for a supplement only to have the prescription denied by the pharmacy because “you can buy it on Amazon” Only for me to order it on Amazon and then Amazon cancelled the order on me due to availability issues. So how the hell do I get what I need without importing it at double the cost from the USA? But thank god for “free” health care.

  • JohnnyJoystick
    Johnny Joystick (@JohnnyJoystick) reported

    @EvilSoftGames @MrAxelStone Ok, so they do have a US subsidiary- kind of. Deep Silver. A game publisher. But still owned by Plaion which is part of Embracer all that jazz. But a company with an existing relationship/infrastructure with Amazon. Everything is on Amazon except for the ultimate bundle. Everything can be shipped to all 50 states. Any sort of compliance issues would already be handled. They’re basically just adding new SKUs. Plaion their specific site doesn’t have that. They’re selling direct to consumer. 2018 South Dakota vs Wayfair. Supreme Court ruled that online sellers are responsible for collecting taxes in every local jurisdiction (I’m very poorly paraphrasing typing on a phone sorry) even if they don’t have a physical presence in the state. This applies to everyone domestic and foreign entities. If you go set up a Shopify site there’s all sorts of fields for it. Prior to that, if you sold online, you only had to charge sales tax if your business had a physical presence in that state. The Wayfair decision did away with that “tax shelter.” Now there is a threshold in number of sales or dollar amounts that has to be hit before that rule takes effect. And it differs from state to state. The standard rule that most states adopted is $100k in sales or 200 transactions.” But states like Oregon, Alaska, New Hampshire, Delaware and Montana have no sales tax. So that doesn’t apply and none of those states are blocked. West Virginia, South Dakota both use the “standard rule” and aren’t blocked. But among the blocked states - Washington state for example because this is one multiple people have informed me they got a reply from Plaion NOT saying sold out but rather they were “waiting on registration” - this is where things get really ****** for taxes. Washington did away with the transaction threshold so now $100k in gross receipts from WA customers triggers registration and they have to register with the state department of revenue, then they have to collect WA retail sales tax which while the state base rate is 6.5%, a lot of areas and municipalities counties have rates that can push that over 10%. So in a state like WV or SD, it’s just a flat sales tax no matter where in the state you are. Oh, and the business also has to pay B&O tax that is a tax on gross receipts completely separate from sales tax. The states that have been blocked are the highest volume states. And a lot of the ones with the biggest pain in the *** taxes. So to me what seems like the most logical explanation is they simply haven’t completed the registration paperwork, permits, and compliance setups for those states. The “sold out in your state/new BATCH coming!” Emails on a product that does t physically exist yet just seems like a script that’s being used while they are working through the red tape. Especially when 33 states can still place preorders and all 50 via Amazon. Does the ability to do that really sound like a production capacity issue? Not saying they aren’t hitting capacity I would be surprised if there aren’t delays- but if that truly was the case, then why not pause ALL preorders? No one has given me a logical explanation for that. If it was everyone it would make sense. If it was one or two SKUs it would make sense. If it was allocation based then the system wouldn’t let you bypass it simply by changing the shipping address. The quota would be tied to the products not just address detection.

  • luciaisokay
    lucy👸🏼 (@luciaisokay) reported

    @outtaherebeach @zatia16 No she doesn’t. She was just complaining so mom would feel bad and pay for the alterations. I however think she’d have the same issue if she got a dress from Amazon. She’d have to go through alterations no matter what and the reason it’s so expensive is because she has to rush it

  • Randy_Marsh_2
    Randy Marsh (@Randy_Marsh_2) reported

    WTF is happening behind the scenes at @amazon Vine. I know one guy who has been offered and took 4 robot vacuums in the last week. The best thing I’ve seen in weeks is a $35 hand held fan. The Vine system is broken. @amazonca

  • mohan2398
    Mohan (@mohan2398) reported

    @amazonIN ordered through amazon now for few products. Delivery boy(shivananda) came and couldn't wait even 2 mins and started argument. Now he took back the order without delivering. Terrible service i would say. Never coming back to amazon now

  • ThatStartup_
    That Startup (@ThatStartup_) reported

    CEO Roberto Marques didn't pivot to e-commerce when Amazon came. He doubled down on the direct sales rep model. 1.8 million consultants across Latin America. Human trust > digital convenience.

  • sofiyaadv
    Sofiya (@sofiyaadv) reported

    @AmazonHelp Is there a way where your support team can get in touch with customer? All I find on the link above is same loop of chatbot questions without any actual resolution of issue.

  • SMDWizard
    Electric Wizard (@SMDWizard) reported

    @playtlgame How Amazon Games and NCSoft scammed all of South America. They used LATAM for early funding, made millions hitting top charts on Steam, and now shut down our servers forcing us into NA at +300ms ping. Thread 🧵 #ThroneAndLiberty

  • Pricerrors
    Price Errors (@Pricerrors) reported

    Amazon didn't mean to price this at $55 Everyone else is still at $190 Happens more than you'd think when you know where to look Follow us if you want to see more price errors like this

  • patildolly26
    Dolly (@patildolly26) reported

    @amazonIN @AmazonHelp Order ID: 171-0196410-6246778 Received WRONG item.Return pickup already completed, but refund still not processed after 1 MONTH. Being told seller is denying how is that my problem when item is already with Amazon? Need immediate refund.

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