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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 2
Kingston upon Hull, England 1
Pensacola, FL 1
São Paulo, SP 1
London, England 5
Langen, Lower Saxony 1
Saint-Nazaire, Pays de la Loire 1
Orléans, Centre 1
Naxxar, In-Naxxar 1
Seattle, WA 6
Rheine, NRW 1
Poplar, England 2
Valréas, Provence-Alpes-Côte d'Azur 1
Chartres, Centre 1
Valencia, Valencia 1
Warwick, England 1
Paris, Île-de-France 15
Pontault-Combault, Île-de-France 1
Cognac, Nouvelle-Aquitaine 1
Chhindwāra, MP 1
Pittsburgh, PA 2
Manchester, England 5
Panama City Beach, FL 2
Kalgoorlie, WA 1
Newark, NJ 4
Greenfield, OH 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Rémy-de-Provence, Provence-Alpes-Côte d'Azur 1
Gaillac, Occitanie 1
Bagneux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AGreyscale
    GreyscaleSky 🩷💜💙 (@AGreyscale) reported

    i was at the asda with my grandma looking for a slow cooker and we found one that was £16 but she asked me to check amazon and i found one for £15 so she got that instead. okay queen i respect the frugalness

  • HomeShieldiOS
    Home Shield (@HomeShieldiOS) reported

    What if your home could remind you before problems start? 🏠 Home Shield’s smart reminders + easy Amazon links keep everything running smoothly while saving you time & money! ✨ #HomeCare #SmartHome

  • johnwalters_sd
    John Walters (@johnwalters_sd) reported

    @KuviacM @ProfGMarkets Well it would involve the hyper scalers, Amazon, Microsoft , Google and Meta, publicly held, as well as if ant and oai crash even though they are private, if Nvidia misses or guides down as a result , you‘re talking major .. price changes, yes. The world will feel it. So would I.

  • hemalitanna
    Hemali Tanna (@hemalitanna) reported

    @sidmajumdar1 @Flipkart Same with Amazon now and Blinkit. Flipkart is terrible.

  • ChayaEitan
    Chaya Eitan (@ChayaEitan) reported

    @Ben_Inskeep 🌱 The Green Wave: Sustainable AI is Already Here ​The growth of AI has pushed data centers to innovate at breakneck speed, turning a resource challenge into a massive opportunity. Leading tech companies are proving that the future of computing can actively work with—and even heal—the planet. ​1. Putting Water Back into Nature ​Large-scale tech infrastructure is becoming a net-positive asset for local communities: ​Google's Massive Replenishment: Google was the first major cloud provider to publicly share its annual water usage. They committed to replacing more freshwater than they consume by 2030, and they are already hit milestones—restoring over 7 billion gallons of water across 97 watersheds in 2025 alone. ​AWS Going "Water Positive": Amazon Web Services (AWS) is on a fast track to return more water to communities than its operations pull out by 2030. AWS reported that it had already achieved 75% of this sustainability goal by 2025. ​2. Smarter, Zero-Waste Engineering ​Engineers are completely rethinking data center designs to save drinking water and cut down on waste: ​The Recycling Revolution: Instead of using drinking water, pioneering data centers partner with local cities to use treated wastewater for cooling. Google's setup in Douglas County, Georgia, is a perfect example, relying entirely on recycled sewage water without touching a drop of local drinking water. ​Zero-Water Air Cooling: In dry, drought-prone areas, tech companies are deploying air-cooled systems that push server heat directly into the outside air, using virtually zero water. ​Sharing the Heat: Instead of letting server heat go to waste, next-generation facilities capture it. They funnel it directly into local public heating systems, nearby buildings, or water purification setups—turning data centers into neighborhood energy assets. ​Reusing Old Buildings: Rather than clearing green spaces or tearing up nature, responsible developers are moving into vacant factories and old industrial parks. These sites are already connected to existing power and water grids, keeping the construction footprint low. ​The New Standard ​The race for computer power doesn't have to come at the expense of our planet. By focusing on transparency, wastewater recycling, and community-first engineering, tech leaders are building a sustainable path forward for the digital age.

  • slic_media
    SLIC (@slic_media) reported

    The 48-hour Prime Day playbook. What matters and what doesn't in the last 24 hours. What matters: Inventory confirmations. Verify FBA stock levels are correct. Address any last-minute allocation issues. Ad campaign readiness. Sponsored Products campaigns queued for launch. Meta campaigns for spillover traffic ready to trigger. Email sequences prepared. Prime Day-specific emails to your list ready to send Tuesday evening and Wednesday morning. Customer service briefed. Team knows the specific offers, pricing, return policies for Prime Day items. Landing pages tested. Site can handle traffic spikes. Checkout flows tested end-to-end. Payment processing validated. Stripe, Shopify Payments, or other processors ready for volume. What doesn't matter: Last-minute creative changes. If your creative isn't ready today, it won't be ready Wednesday. Bidding strategy tweaks. Your bidding approach should be set. Constant tweaking during Prime Day creates chaos, not performance. Adding new SKUs to the promotion. Too late. The Amazon algorithm needs promotional history to feature products well. New channel launches. Wednesday is not the day to launch Google Shopping if you haven't been running it. The mindset shift: Prime Day performance is mostly determined by decisions made in June. What you do Wednesday and Thursday is execution. The brands panicking to make changes today are usually damaging performance more than helping. The brands with completed prep are focused on monitoring and small tactical adjustments. For US brands: this is the peak mid-year execution test. For UK brands: similar but smaller. For Canadian brands: prop scale. Where is your team in the last 48 hours? #PrimeDay

  • kreichard
    Kevin Reichard (@kreichard) reported

    @Lucas_Shaw Night Manager was not an Netflix production; it was a BBC One (seasons 1 and 2) and Amazon Prime (season 2) production. And there was a 10-year gap between seasons 1 and 2. Kinda gotta watch the specifics here when trying to blame Netflix for issues not related to Netflix.

  • IamGothPrincess
    I am the princess (@IamGothPrincess) reported

    @SGTWipper1Each Dryers are really easy to fix in most cases. I fixed my last dryer, $5 part on Amazon and about 10 mins to switch it out. Took more trouble to pull the dryer out than the actual fix.

  • Nitinsingla1403
    Nitin singla (@Nitinsingla1403) reported

    @amazonIN @AmazonHelp It’s now already 24hr no help has been provided. I have already been done with diagnostics for which i purchased coupon. This is no more required to me. @jagograhakjago Please take action on vendor and stop selling so other customers don’t face same issue.

  • talk2ashishm
    ashish mishra (@talk2ashishm) reported

    @AmazonHelp 4 PM & yet another missed return pickup. Is this a sequel to the June 28th disaster? Can’t wait for the copy-paste "we care" drama from your social team while my issue stays completely unresolved. Put down the script and fix it. #ConsumerComplaint #JaagoGrahakJaago #AmazonFail

  • johncan41163591
    john canning (@johncan41163591) reported

    @Robbie_Reasons its just a few trees , you would think it was the Amazon they chopped down the way you are talking about it. Buy a field and plant some trees if it bothers you that much.

  • maxjaimesilva
    Max (@maxjaimesilva) reported

    @DisTrackers I always have issues with Amazon. I preordered the Link Tears of the Kingdom Figma. The first one that revived was sent in an envelope and the figma’s box was completely ruined. Asked for them to send me a replacement, another envelope, but this one not too damaged.

  • CatieBrien
    Catie O’Brien (@CatieBrien) reported

    @lanieee001 @amazon The cutest! I’m hoping I get them cleared. My list has been slow moving so 🤞🏻🤞🏻🤞🏻

  • samrunsvt
    Sam (@samrunsvt) reported

    @michaelpatron0 True. Amazon leadership doesn’t care either. If top line is down due to traffic, they insist on more ad spend from a vendor. No alternative is ever seriously be considered.

  • neel_2020
    Neil (@neel_2020) reported

    @AmazonHelp I ordered iPhone on 4th July on first day of Amazon Prime Day sale. Your app, WhatsApp saying the delivery has been attempted five times, however I never saw any delivery person came to my doorsteps, despite of correct address. Kindly look at this issue on priority.

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