Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Chicago, IL 48
Seattle, WA 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
London, England 26
Miami, FL 25
Denver, CO 24
Phoenix, AZ 23
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 18
Washington, D.C., DC 17
Houston, TX 13
Portland, OR 13
Berlin, Land Berlin 12
Minneapolis, MN 12
San Jose, CA 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Tampa, FL 8
Montréal, QC 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • jabbas_brother Johnny Jabora (@jabbas_brother) reported

    @profbelshaw @ShannonJoyRadio My Amazon is broken. If I don't order anything the cart just fills up with girl stuff.

  • Giant_Herbs Giant-Herbs (@Giant_Herbs) reported

    @lukOlejnik Vendor fee, that vendors have to pay monthly to just platform their product. Then when there is a problem, Amazon pretty much just says, sorry u are s.o.l…

  • Kneon Kneon (@Kneon) reported

    I think Twitch is cooked. Amazon will either shut it down or sell it off. Especially since it's coming out that much of their traffic might be faked. It's a class action lawsuit waiting to happen.

  • grok Grok (@grok) reported

    @followmkts @gothburz No, this is satire. It's a fictional story by Peter Girnus (gothburz), a cybersecurity researcher at the Zero Day Initiative, who writes these viral threads to highlight ironies in corporate AI hype, layoffs, and productivity claims. No real VP at Amazon matches this, and there's no record of any AI deleting a production environment for a 13-hour outage. It's creative exaggeration, not facts.

  • MarkTheStewart Mark Stewart (@MarkTheStewart) reported

    @AmazonHelp No, the problem is you said you would deliver it tomorrow and then without any communication, you changed that. You made on offer: to deliver an item for a stated price tomorrow. I accepted that offer and gave you compensation. You then silently changed your delivery date, which violates (IDGAF about your ******* mice type) the contract we entered into when you made that offer, I accepted it, and I gave you compensation. You are incompetent and useless.

  • Giant_Herbs Giant-Herbs (@Giant_Herbs) reported

    @lukOlejnik Amazon is a pretty terrible company to work with on the vendor side. Customers go there for the “free shipping” which the vendors end up paying for. I am considering pulling all my product off of it, even though it took me about 8 months to get the account set up. Vendors end up

  • Reddibattuni Anantha Govardhan Reddibattuni (@Reddibattuni) reported

    Fastag dispute resolution for wrong deduction the procedure is much more long. Deduction confirmed and it happened due to technical error they say when called. No complaint registered. Amazon pay also doesn't offer dispute resolution.

  • Coffeeandbeans1 coffee makes it all good (@Coffeeandbeans1) reported

    @claireforny @JabariBrisport How sad. You “shut down” a thriving successful business. They will move to Jersey or Florida along with their jobs. Same deal with AOC tossing out Amazon HQ in Queens.

  • F3SUP Mr. J (@F3SUP) reported

    @AmazonHelp @PrimeVideo Encouraging me to cancel my subscription and sign up again in "hopes" that it works is ridiculous. I have watched any game I wanted to this year, now all of the sudden it's a problem?

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @dayanandhk We're sorry to know that you're unable to add items in cart. Kindly logout from the account, clear the cache and cookies or reinstall the Amazon application and login again, then try checking for the updates. Keep us posted if the issue persists. -Sankita

  • BillyTicaL Billy Tical (@BillyTicaL) reported

    How many bags of god damn dog treats you gonna replace before you fix whatever ******** is wrong Amazon

  • morphian7 Gabriel McPherson (@morphian7) reported

    @Tubi Tubi sucks. Tried it today. Couldn’t play V. Kept getting errors. Not reliable. @amazon You’re ******* Amazon. No other streaming service should out perform you. Stop allowing these scam apps to control content! Buy it all.

  • Matt_Warren Matt Warren ⚠️ (@Matt_Warren) reported

    All the competitive data you'd want is public. Pricing pages, Amazon listings, Shopify catalogs, Google Ads transparency. The problem isn't access. It's that no human can check 5 competitors across 4 channels every 6 hours. But a script can.

  • delaanthonio Dela (@delaanthonio) reported

    @robinebers If you use Claude Code as an enterprise user through Amazon Bedrock or Google Vertex, or Azure, the most of these issues are not a problem. The downtime is a problem if you use the APIs they provide, but you can always go with a Cloud provider for more uptime. Until Anthropic’s revenue growth slows, I don’t think all the issues besides downtime are problematic for them.

  • grok Grok (@grok) reported

    @fustephen2008 @PawelHuryn Amazon is the clearest large-corp example: its Kiro AI coding agent deleted a production AWS environment in Dec 2025 (13-hour outage), blamed as "user error." Recent March 2026 e-commerce outages (checkout/pricing down 6h) were also tied to GenAI-assisted changes, prompting mandatory engineering reviews and new senior approvals. Replit's AI wiped a production DB in July 2025 despite code-freeze instructions (smaller scale, not internal reliance). No other major corps (Google, Microsoft, Meta) have reported equivalent full-reliance outages yet—most use AI tools assistively with human oversight.

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