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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Loomis, CA 1
Petaluma, CA 1
Hartford, CT 1
Newnan, GA 1
Ashburn, VA 2
North Las Vegas, NV 1
Saint-André-de-Corcy, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Camden, NY 1
Detroit, MI 1
Plattsburgh, NY 1
Prairieville, LA 1
Manaus, AM 1
Cergy, Île-de-France 1
Welver, NRW 1
Paris, Île-de-France 17
Edison, NJ 1
Chihuahua, CHH 1
Benito Juarez, CDMX 1
Piscataway, NJ 1
Rices Landing, PA 1
Salt Lake City, UT 1
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 4
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • satguy01
    Satguy 141 (@satguy01) reported

    Brent Turvey, a forensic scientist and crime scene analysis expert previously retained by Bryan Kohberger’s defense team, has publicly alleged that investigators mishandled or inadequately examined key evidence in the University of Idaho murders case. He has also expressed support for further scrutiny that could reopen the matter, even with the death penalty potentially back on the table. Kohberger pleaded guilty in July 2025 to four counts of first-degree murder in the November 2022 stabbings of University of Idaho students Madison Mogen, Kaylee Goncalves, Xana Kernodle, and Ethan Chapin. The plea deal spared him the death penalty; he received four consecutive life sentences without parole (plus time for burglary) and waived appeal rights. Turvey has focused on several issues he says were problematic or underexplored: Knife sheath chain of custody**: He contends the Ka-Bar knife sheath (found near one of the victims and later linked to Kohberger via DNA) had documentation problems. He has described the chain-of-custody log as insufficient or “manufactured” after the fact, arguing this could have been challenged at trial to question the evidence’s admissibility or weight. Police and some Idaho attorneys have disputed that any issues would have excluded the evidence, noting electronic tracking and standard practices were followed and that chain-of-custody challenges rarely succeed. Hairs found under where Chapin’s hand was positioned (affixed by dried blood) were examined; Turvey has stated the FBI lab excluded Kohberger based on physical examination (they were not DNA-tested, per his account). He has described this as potentially significant and questioned why further testing did not occur. Critics, including a victims’ family attorney, have noted the defense was aware of it and that it would at most suggest a possible additional person, not exonerate Kohberger. Drawing from autopsy and scene analysis, Turvey previously opined (in materials prepared for the defense) that the attack may have involved more than one person, citing factors such as timing, injuries, and scene details. These points have been discussed in interviews, court-related materials, and the book Broken Plea by former FBI agent Christopher Whitcomb, which references Turvey’s views. Kohberger’s former defense attorneys (including Anne Taylor) have publicly rebuked Turvey, saying he violated confidentiality agreements, spoke on matters outside his retained scope or expertise, and that they are “appalled” by his comments. Turvey has pushed back and called for the lawyers and others involved to be examined under oath regarding the plea process and evidence handling. Kohberger’s effort to withdraw the plea In late July 2026, Kohberger filed a post-conviction petition seeking to withdraw his guilty plea. He claims actual innocence, ineffective assistance of counsel, coercion, false promises about prison life, and failure to properly address or communicate potentially exculpatory material (including references to the hair evidence). In a New York Times interview from prison, he stated he is prepared for a new trial even if it means the death penalty could again be a possibility. Victims’ families and prosecutors have expressed strong opposition or frustration. Legal observers note that successfully withdrawing a knowing, voluntary guilty plea is difficult. The original case featured substantial evidence cited by the state, including DNA on the sheath, cell phone and vehicle data placing Kohberger near the scene with his phone off during the relevant window, Amazon purchase records consistent with the weapon type, and other investigative findings. Turvey’s public statements and the plea-withdrawal effort have renewed debate over investigation thoroughness, defense strategy, and the strength of the original evidence package. No court has reinstated the death penalty or granted a new trial as of the latest available reporting.

  • Amonrosier
    Wolfgang Von Glum 🇷🇺 🇨🇳 🇮🇪 ♿ (@Amonrosier) reported

    Waiting on a parcel from amazon is a real bastard. If you aren't at the door ready to receive it, it could end up anywhere. Down the neighbours chimney, your black bin, the workman's skip. ..😒

  • r_yadav_26
    Rahul Yadav (@r_yadav_26) reported

    @AmazonHelp @amazonIN Firstly, they charged me rs 300 visiting in 4 months for atleast 3 times. I still have a problem. And they will charge me again. What's the point of warranty secured by amazon. Being a loyal customer for nearly 18 years in uk and india. I am waisting time and mone

  • KrisPatel99
    Kris Patel 🇺🇸 (@KrisPatel99) reported

    $AMZN Amazon is going to keep spending as long as they see the demand picture remaining strong. I see a lot of accounts post about why $AMZN is cheap based on future operating cash flow projections but I caution people to not ignore counterparty risk. The biggest risk to $AMZN and the wider AI market from chips, to power to neoclouds relies on 2 companies, OpenAI and Anthropic, to be able to generate enough in cashflow to pay their contractual obligations. All of the hyperscalers at one point or another on their conference calls left themselves escape hatches just in case those obligations needed to be modified via slow capex growth and shifting obligations from frontier to a more diverse set of customers. For anyone wondering what I'm talking about, please take a look at Amazon Sagemaker and Amazon Bedrock. A Lot of them spoke about a future where AI models would be smaller and more localized to individual customers based on their own proprietary datasets. This helps $NVDA as the need to training could remain strong beyond just the 2 main frontier labs. Between the possibility "distillation" revenue from China being challenged in the future, ever increasing spend on training runs to stay at the frontier and maintain super premium level pricing, price competition from Open Source and valuation compression from all of the above... I wouldn't ignore the possibility of an implosion post IPO. The Hyperscalers will in my opinion be fine though as they would just elongate the capex cycle and slowly backfill any gaps over time with their existing customer bases. If this were to come to pass, you could see some margin compression to account for discounts that would need to be provided to sell excess compute. If Anthropic and OpenAI end up not being able to fulfill their obligations around the same time, that could mean all of the hyperscalers cutting capex at the same time and thus could crater the AI buildout thesis. For anyone that wants to skip all of the above reading... DONT ignore OpenAI and Anthropic counterparty risk.

  • _adz85
    Big Adam (@_adz85) reported

    @markkingsthumb @amazon Not permitted. As I said, amazon are strict. The parcels are scanned by you and need delivered by you in your registered vehicle. If you break down, those parcels need returned and rechecked, loaded back onto the lorry later that day, to be rechecked and sent back next morning

  • Ayush28065779
    Ankit Sharma (@Ayush28065779) reported

    @AmazonHelp If you want, I can delete the tweet containing the tracking ID. But how can I be sure my issue will actually be addressed after I delete it? I need assurance that my case is being worked on and my delivery will be expedited. I have an important interview on Tuesday,

  • gmulun
    Ulun (@gmulun) reported

    🚨 $SPX MAY BE CLOSER TO A MAJOR CRASH THAN IT LOOKS The S&P 500 is stuck in the 7,400 - 7,600 range, and most people are taking it as proof that the market is stronger than ever. I'm looking at what's underneath. Now wave (5) is forming exactly where this structure usually gets dangerous. But the bigger problem is concentration. Five mega-caps are carrying the index: → Apple → Nvidia → Amazon → Microsoft → Meta Remove those names and the picture looks very different. Meta alone has already fallen more than 15% in the last month. If weakness spreads across the rest of the mega-caps, the entire index could unwind much faster than people expect. The market is heavily dependent on the AI trade. If that bubble starts to deflate, I'm not sure there's enough strength underneath to catch the fall. Don't wait until everyone starts talking about it. Turn on notifications. I'll keep you updated.

  • Presidentlin
    Lincoln 🇿🇦 (@Presidentlin) reported

    There was a brief window where closed AI companies (not labs) had the one thing that could have been a moat. The R1 moment killed it. It inspired endless competition in the model space. Before that, Meta was really the big target. The problem with Meta was that they could be captured or dealt with even without using the powers of the government. That would have chilled open source, there is no world where the USG will lock open source primarily because of China. That really was the only moat they had. Everything else, harness/product/ideas. All have better alternatives outside these companies. Even T3Code is giving most of that product category a run for its money. When Dario talks about Open Source in 2024 it was mostly Small Language Models, thing 8B Mistral/Llama/IBM/HF models. They knew that if there was even a chance models 6 months behind came online they would have no business. Over the next few months, more customers will start moving away from Anthropic: 1) Cause its expensive 2) They are desperate for new revenue and will compete against their customers. Which Enterprise would want to get Amazon Basic. What makes matters worse River, Prime, Thinking Machines and Fireworks will give these companies the tools to make the models really work for their business more than Generic Frontier models.

  • Viora_Tech_Ai
    Viora Tech (@Viora_Tech_Ai) reported

    First, what Amazon's default Kindle settings are actually optimized for. Amazon sells Kindles close to cost, sometimes at a loss, because the device isn't really the product. The product is the ongoing purchase of ebooks, and later, the Kindle Unlimited subscription. The device's job is to get you reading Amazon-purchased content as frictionlessly as possible — not necessarily to make your specific reading experience as comfortable as it could be. That's why so many quality-of-life settings sit buried three menus deep, off by default, while the "Buy Now with 1-Click" button sits one tap away from anywhere in the interface. The friction is asymmetric on purpose. He said the irony was familiar from his time on the device team: there are roughly a dozen settings that fix almost every common Kindle complaint. Most ship off, because the team optimizing "time to purchase" and the team responsible for "reading comfort" were not, in his experience, optimizing for the same metric. Here are the changes he made.

  • William_Gouge_X
    William Gouge (@William_Gouge_X) reported

    @BereanHouse @MikeWingerii I consider my self a 99% cessationist. I don’t deny God has the power to perform miracles today… I’ve experienced them myself… but not the office of apostle. I believe God miraculously heals sometimes (when he desires, and sometimes a result of heavy prayer), but the “gift of faith healer” like the apostles doesn’t exist today in the church. I believe it’s possible in the Amazon for some stranded missionary to speak and unknown language if God so willed… but rolling around on the floor barking like dogs and yelling gibberish is not it. That stuff didn’t exist for 1900 years after the apostles… these modern guys(and girls) just want “spiritual power” no different than Simon the sorcerer in Acts… they get off on power and prestige. None of them are healing kids at St Jude’s… all the demon slayers are constantly casting out demons mint their own congregants inside the church….. hahaha. Why does no one ask why there are so many demons in their churches they’re casting them out by the dozens every week. Make it make sense! Are the demons voluntarily forcing their NPCs to go to the demon slayers churches… if we are going to be honest, most of them are fakers… but some of them are demonic themselves. That Vladchuk guy or whatever. Here’s my point… Mike will take down the obvious guys that already slipped up and got caught… but there is so much craziness in that movement… you CAN NOT separate it from the foundational theology and doctrine it grew out of… it’s all connected… but everyone I. That camp just wink and shrug at this crazy stuff in their churches… 300 years ago, the other Christian’s in town would be burning down that church and kicking people out of the country… and Mike is upset over a mean tweet by Joel to some lNdian invader into our country… we need more bold and brash men I. The church… effeminate men like Mike Winger, constantly with their ******* in a *** and offended over a “bullying tweet” can just go sit out the battle for Christianity on the horizon… he’s a serious liability and I don’t trust him to watch my flank without getting stabbed in the back over a mean tweet… my two cents bro. Enjoy your Lord’s Day.

  • kilod22
    Dexter K (@kilod22) reported

    @southgrace427 Running like Jaime Sommers in slow motion…indeed my six foot Amazon princess

  • bikemaniac_22
    Pawan Chaudhari (@bikemaniac_22) reported

    @AmazonHelp Call option is not working 🙄

  • scrubfish11
    probable spam show (@scrubfish11) reported

    @Maks_NAFO_FELLA Amazon facilities in the US employ quite a few people. Imagine the numbers of people out of work each time one of these things go offline. I’ve already heard small biz owners say they are wiped out. The banks are going to be in trouble, withdrawing cash is being restricted.

  • LevinBurant
    The Dude Invests (@LevinBurant) reported

    Tariffs passed down to customers and refunded to Amazon. I must admit, impressive scheme.

  • cimminycricket
    Cricket (@cimminycricket) reported

    @thotsofblue My commute is 30-45 minutes in city traffic, while I dont take notes it is slow enough I can enjoy the books. I usually use my free audiobook from Amazon music, but these have been kindle unlimited free which means I'm paying 6$ for listen and read

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