Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 40 |
Kansas City, MO | 35 |
Seattle, WA | 27 |
New York City, NY | 25 |
Chicago, IL | 23 |
Ashburn, VA | 21 |
Dallas, TX | 17 |
Atlanta, GA | 14 |
Denver, CO | 12 |
Los Angeles, CA | 12 |
San Francisco, CA | 12 |
Edison, NJ | 11 |
Houston, TX | 11 |
Phoenix, AZ | 10 |
Charlotte, NC | 9 |
Columbus, OH | 8 |
Boston, MA | 7 |
San Jose, CA | 7 |
Detroit, MI | 7 |
London, England | 7 |
St. Louis, MO | 6 |
Salt Lake City, UT | 5 |
Louisville, KY | 4 |
San Antonio, TX | 4 |
Jacksonville, FL | 4 |
Cleveland, OH | 4 |
Bengaluru, KA | 4 |
Cincinnati, OH | 4 |
Miami, FL | 4 |
Wellington, Wellington | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rebel (@tka1342) reported
Hey @amazon why is your app not working??? It hasn’t either in three days
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Sam. (@isamjensen) reported
Is the Amazon App down? I’m trying to be nosey and see what my mother ordered.
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Johknee (@PokaJohntas) reported
Not #fedex driving by my house while my mom and I were both home not even knocking on my door. Drove by extra slow at that ugh I need my ivy park shoes @amazon would never
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Sigma Freud (@Stephen56114438) reported
@StacyBurke The previously ordered items went directly thru Amazon I believe, so this problem didn't manifest those times...
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Dr. Anna Maria Valdez (@drannamvaldez) reported
@ProfShelleyRN @CnsGolino I agree. I can buy her the Saunders book if she needs it. If she sets up an Amazon wishlist I will purchase it and have it mailed to her (DM me). I recommend that she does at least 20 questions a day. Also, I agree that she should see if test anxiety is an issue.
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ok (@c0ldlife_) reported
it's the amazon app still down for me.
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Shivani (@shivani_1970) reported
Amazon is still not working. I have no idea where my orders are at. 😐
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Ankur Agrawal (@AnkurAg70054527) reported
@pilotual @AmazonHelp No response from @amazonIN same issue
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Jon Rance Author (@JRance75) reported
** NEWS ** As you may know, I was planning on releasing my new thriller novel, The Hostage, on September 9th. However due to an error by Amazon, I have had to cancel that pre-order. As a result, I won’t be publishing The Hostage this year. Cont…
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Cindy Lane Tabacchi (@CindyTabacchi) reported
@amazon fix your app. #amazondown
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Cindy Lane Tabacchi (@CindyTabacchi) reported
@AmazonHelp Fix your app, please. Would like to check orders and list but not working for 2 days #amazondown
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⁷dani #MEGTAN! (@nichwita) reported
@amazon fix the app
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ig: @sammyalfonso (@OGSammmy) reported
@AmazonHelp Thanks! Actually I can’t view my orders and some products. I get a CS11 error
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ro | 202 days (@goldwingmssnger) reported
not the amazon app being down i jsut wanna know when my clothes gonna be here
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Healer (@JCLNLBC) reported
With all basil plants in the neighborhood. Most neighbors either removed the plant or bought insecticides to handle the issue. I purchased onions on Amazon and made an essential oil using the rosemary in the garden to counter their infestation. A test, idk...But I did manage to