Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Chicago, IL 46
Seattle, WA 46
New York City, NY 46
Atlanta, GA 32
Dallas, TX 30
London, England 27
Miami, FL 27
Phoenix, AZ 25
Denver, CO 23
Ashburn, VA 22
Paris, Île-de-France 21
Washington, D.C., DC 17
San Francisco, CA 16
Toronto, ON 13
San Jose, CA 12
Indianapolis, IN 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Mexico City, CDMX 10
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Spokane, WA 8
Boston, MA 8
Duluth, GA 8
Montréal, QC 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ForOdin4823 ForOdin4823 (@ForOdin4823) reported

    Just ordered something that might let me stream Battlefield 2042, which means I’ll be returning to streaming in the next week or so (because Amazon has slowed its Prime shipping WAY down)

  • HR_Lodha Adv. Hansbahadursinh Lodha (@HR_Lodha) reported

    @amazonIN Not good service by Amazon. Purchase shoes size 8 and delivery size 9, call customer care and explain all things but customer care ask no action against seller.issue second time but no any action by Amazon. Not support by Amazon.

  • AnaMardoll Ana Mardoll (@AnaMardoll) reported

    @peasantthinking @amazonmusic No, largely because this happens for a LOT of songs and I want Amazon to fix it rather than forcing us to memorize singers for everything. My problem isn't just this one song; it's a pattern of behavior.

  • kenlat Just Ken 🇨🇰🇪🇺🇬🇧🇺🇲 (@kenlat) reported

    @thedavidscherer @amazon I have the opposite problem. It thinks I'm awake all night.

  • jrstrain74 Jim Strain 🌒🥶🇺🇸🐏⚓️🌊🌊🌊 (@jrstrain74) reported

    @AmazonHelp Y’all don’t have obscure albums I’m looking for. I don’t know if it’s a licensing issue or what. @AppleMusic didn’t have this problem.

  • amazon Amazon (@amazon) reported

    @travelgirl1971 We're sorry to hear about the issues with your delivery! This isn't the experience we want you to have. To confirm, did you place the order with Amazon Pharmacy, or through the general Amazon website? -Ash

  • FinanceHippy Finance Hippy 💰📈 (@FinanceHippy) reported

    @nickcpicks I do agree, my tweet was probably extreme, it has so helped many companies, especially Amazon. I think a lot of it comes down to what valuation they go public at and expectations. Much better long term for companies to go public at a smaller valuation with less pressure

  • __KIDD_ ❤️‍🔥🌻 (@__KIDD_) reported

    Is the Amazon app not working or is it just my phone??? Cause every time I try to add these nose rings to my cart it start acting funny

  • VaporousBeef Vaporous "Punished" Beef (@VaporousBeef) reported

    @DavidGoesPlaces @SandyFrizzle That was my main determining factor as well. Bezos has already stepped down as CEO of Amazon and the conditions there are still terrible, at least Elons death would make a some of the worst people online very sad.

  • ikristoph Kristoph (@ikristoph) reported

    @tweettruth2me Of those4, only #1. Hospitals are suffering financially because of lack of elective surgeries. News Media ratings are generally down. Governments at all levels are considered to be doing poorly. Then there is Amazon.

  • Manish_kr Manish kumar (@Manish_kr) reported

    @amazon @amazonIN why order status of all product showing cancelled , is there any issue ongoing with amazon app.

  • Iam_SureshRAO Suresh RAO (@Iam_SureshRAO) reported

    @AmazonHelp When follow up is not working out and getting default replies, stating here. If you need details will provide with all the details. Seems training is lacking in your firm how to tackle the escalation and resolution.

  • Big_Hoss_111 Ronin. (@Big_Hoss_111) reported

    @activeasian They all have the same hammers, can’t we track down the buyers? I hate amazon

  • mrbenj Benj Richards (@mrbenj) reported

    @AmazonHelp I think the point is .. Your product is incorrectly labeled. You actually need to fix that

  • M_S_way MSway (@M_S_way) reported

    @amazon a billion dollar company refusing to refund an item less than $10 due to a delivery error. #Amazon #badcustomerservice #SCAM

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