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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lake Butler, FL 1
Annecy, Auvergne-Rhône-Alpes 2
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 5
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 17
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • big_reaper33
    Big Worm (@big_reaper33) reported

    @robertjosephval This is not the lord of the rings this is Amazon faggotry if you are fuelling this **** with support you are part of the problem and the reason we can’t have nice things shame on you and your ******* stupid tastes of gays, trannies and **** ******* writing

  • kannan1181
    kannan (@kannan1181) reported

    @AmazonHelp Details sent to the link provided. Hope the issue could be resolved after a year.

  • __shailja
    Shailja (@__shailja) reported

    @AmazonHelp Even after establishing contact and describing the problem in detail, the responsibility to resolve the assembly issue has been put on us. I kindly request you not to make false promises to customers.

  • WrittenBy_SS
    S writes 📝 (@WrittenBy_SS) reported

    My neighbor knocked on my door at 9pm on a Tuesday. "Did you get a package today? Brown box, Amazon?" I said yes. It was sitting in my hallway. She said "Can I see it?" I brought it out. She looked at the label carefully. "That's my name." I looked. She was right. Same address. Different apartment number. I handed it over and didn't think much of it. Delivery mix-up. It happens. Three days later she knocked again. "Did you get another one?" I had. Same thing. Her name. My door. She took it and left. A week after that, again. This time I asked her why everything kept coming to my door. She said she didn't know. Said maybe there was a system error. Said she'd look into it. I didn't fully believe her but she seemed embarrassed so I let it go. Then one evening I ran into the delivery driver in the lobby. I asked him casually why apartment 4B's packages kept landing at my door. He checked his device. Said "4B has your door number saved as their delivery preference." I stopped. "My door number." He showed me the screen. Her account. My door specifically selected as the preferred delivery location. I stood in that lobby for a moment. Then I went upstairs and knocked on her door. She opened it. I said "You set my door as your delivery preference." She opened her mouth. Closed it. I waited. She said her ex knew her address. Had been sending things she didn't want. Showing up unannounced when deliveries gave him a reason. So she'd quietly changed the delivery preference on her account to my door. Two months ago. I looked at her. "Two months." She said "I know. I'm sorry. I was going to change it back." I said "When." She didn't answer. I said "Change it tonight." She said okay. I went back inside. Sat down. Then thought about every package of hers I'd handed over for two months without asking a single question. What she'd been ordering. What her ex had been sending. What I'd been unknowingly in the middle of. I knocked on her door one more time. She opened it looking like she'd been expecting me back. I said "Does he know this address." She said "No. That's the whole point." I said "Does he know your apartment number." She paused. "He knows the building." I stood there. "So he knows the building. You moved your packages to my door. Which means if he ever follows a delivery.. " She said "He won't." I looked at her. "You don't know that."

  • MarsSteamer
    tafraf-in-EarthlingsLand-444Φ-STEAM-♄-SMACKM🔴 (@MarsSteamer) reported

    Understanding Finance, the Internet, and Web3: A Beginner’s Guide to the Next Digital Economy Understanding finance and understanding the internet can dramatically increase the number of economic opportunities available to you. That does not mean knowledge automatically makes you rich. Nothing does. It means that you become better able to recognize where value is being created, who controls the infrastructure, how money moves, and which businesses are likely to benefit from technological change. The rise of companies such as Visa, BlackRock, and Google illustrates this principle. Visa became one of the world’s most important financial networks by helping money move between consumers, merchants, and financial institutions. BlackRock became a financial giant by organizing, managing, and distributing investment capital. Google became one of the most powerful companies in the world by organizing information and controlling a major gateway to the internet. These companies operate in different industries, but they share an important characteristic: They occupy critical positions in large economic networks. They do not merely sell individual products. They provide infrastructure through which information, money, assets, advertisements, transactions, and economic decisions flow. Web3 should be understood from the same perspective. It is not simply “internet money.” It is not just Bitcoin, speculative tokens, digital pictures, or people talking about prices on social media. At its most important level, Web3 is an attempt to build financial ownership, programmable assets, and economic settlement directly into the architecture of the internet. To understand why this matters, we first need to understand how the web evolved. 1. From Web1 to Web3 The terms Web1, Web2, and Web3 are simplified models. The real history of the internet is more complicated, but the models are useful for understanding the general direction of technological change. Web1: The Internet of Information The early web was primarily a place where people consumed information. Companies and individuals created websites, and users visited those websites to read articles, look at images, or find contact information. Most users had limited ability to interact with the content. A simple description of Web1 is: Read. The important economic opportunity was publishing information online. People who understood domains, websites, search engines, and digital distribution early could build audiences before the rest of the world recognized how valuable internet attention would become. Web2: The Internet of Platforms Web2 made the internet interactive. Users could create profiles, upload videos, post comments, build communities, sell products, communicate globally, and generate enormous quantities of content. A simple description of Web2 is: Read and write. Companies such as Google, Meta, Amazon, Apple, Microsoft, and other platform businesses became extremely powerful because they controlled key parts of this interactive internet. Users produced content and activity, but the platforms usually controlled: The user accounts The databases The distribution algorithms The payment relationships The advertising systems The rules of participation The economic value generated by the network You may have thousands of followers on a platform, but you do not fully control the platform. Your account can be restricted. The algorithm can change. Your audience may be difficult to transfer elsewhere. Your digital identity often exists inside a private corporate database. Web2 gave users participation, but platforms retained most of the ownership and control. Web3: The Internet of Ownership and Settlement Web3 attempts to add a new layer: Read, write, own, and transact. The central idea is that users can hold digital assets, access applications, prove ownership, and execute transactions without depending entirely on a single platform’s private database. Instead of every company maintaining a separate, closed record of ownership, a blockchain can provide a shared ledger whose state is maintained across a network. NIST describes blockchains as distributed digital ledgers designed to be tamper-evident and tamper-resistant, usually without a central repository. This does not eliminate companies, governments, banks, or intermediaries. Nor does it mean everything should be decentralized. It creates a new option: internet applications can use open networks for ownership and settlement rather than relying exclusively on private databases. 2. What Is a Blockchain? A blockchain is a database with unusual properties. Traditional databases are normally controlled by an organization. A bank controls its account database. A social network controls its user database. A game company controls the database that records which player owns which item. A public blockchain distributes copies of its ledger across many computers called nodes. Participants follow a common set of rules for validating transactions and updating the ledger. Transactions are grouped, recorded, and cryptographically connected to earlier records. This makes unauthorized historical changes difficult to hide. NIST describes the resulting ledger as shared, tamper-evident, and increasingly resistant to modification as records accumulate. The basic innovation is not that blockchains store data better than every conventional database. They do not. The innovation is that people and organizations that do not completely trust one another can agree on the state of a shared ledger without giving one participant unlimited control over it. Imagine that ten companies need to maintain a common transaction record. In a traditional system, they might appoint one company, bank, clearinghouse, or technology provider to maintain the official database. In a blockchain system, they can use shared software rules to determine which transactions are valid and what the current state of the ledger should be. This reduces dependence on a single database administrator, although it introduces new costs and trade-offs. 3. Bitcoin and the Beginning of Digital Scarcity Before Bitcoin, digital information could be copied almost infinitely. You can duplicate a photograph, music file, document, or piece of software. That is useful for distributing information, but it creates a problem if you want to create digital money. If a digital coin can be copied like an image, the same coin could theoretically be spent repeatedly. This is known as the double-spending problem. Traditional financial institutions solve the problem by keeping centralized records. Your bank decides whether your balance is sufficient and records when the money has been transferred. Bitcoin introduced a peer-to-peer system in which a distributed network could agree on transaction history without requiring a bank to maintain the central ledger. Its original design was presented as an electronic cash system allowing online payments to move directly between parties without a financial institution processing every transaction. Bitcoin therefore demonstrated something economically important: Digital scarcity could exist on an open network. A digital asset could be transferable, globally accessible, verifiable, and difficult to duplicate fraudulently. Whether someone believes Bitcoin should be treated as money, a speculative asset, digital gold, collateral, or something else, the underlying breakthrough was larger than its price. It created a credible model for internet-native ownership. 4. Ethereum and Programmable Finance Bitcoin primarily demonstrated decentralized digital money. Ethereum expanded the concept by allowing developers to place programs called smart contracts on a blockchain. A smart contract is a program stored and executed on a blockchain. Users interact with it by submitting transactions, and the program follows predefined rules. Ethereum’s documentation describes smart contracts as blockchain accounts controlled by code rather than by an individual user. For example, a smart contract could contain rules such as: If a borrower provides sufficient collateral, issue a loan. If a payment is received, transfer ownership of a digital asset. If users deposit assets into a pool, calculate their proportional ownership. If a vote reaches the required threshold, execute an approved decision. If certain conditions are satisfied, distribute funds automatically. Traditional financial systems also use software and automation. The difference is that a public blockchain’s smart contracts can be openly accessed and combined with other blockchain applications. Ethereum describes decentralized applications, or dapps, as applications combining smart contracts with user-facing interfaces. Smart contracts can function similarly to open APIs, allowing one application to interact with contracts created by other developers. This property is often called composability. Think of it as financial Lego. A developer can build an application using existing components for: Asset exchange Lending Payments Identity Insurance Governance Collateral management Data verification This can accelerate innovation, but it can also spread risk. If multiple applications depend on one vulnerable contract, oracle, bridge, or asset, a failure can affect the entire connected system. 5. What Is a Wallet? A wallet is the primary tool people use to interact with Web3. The name can be misleading. A crypto wallet does not necessarily “hold coins” in the same way that a physical wallet holds cash. The assets are recorded on the blockchain. The wallet manages the credentials that allow you to control those assets and sign transactions. A wallet generally provides: A public address One or more private keys A transaction-signing interface Access to blockchain applications A way to view your assets and activity The public address is somewhat similar to an account number. Other people can send assets to it. The private key is more like an extremely powerful digital signature. It proves that you are authorized to control the assets associated with the address. Many wallets generate a recovery phrase, sometimes called a seed phrase. Anyone who obtains that phrase may be able to control the wallet. Ethereum’s security guidance explicitly warns that the recovery phrase acts as a master key and should never be shared with a website, support agent, or other person. This creates one of Web3’s most important trade-offs: Greater control also means greater responsibility. With a bank account, the institution may help you reset a password, freeze suspicious transactions, or recover access. With a self-custodied blockchain wallet, there may be no administrator who can reverse a mistaken transaction or restore a lost private key. Ethereum’s documentation notes that confirmed transactions generally cannot be reversed and that losing the relevant keys can make assets permanently inaccessible. Self-custody can provide independence, but it is not automatically safer for every user. 6. What Are Tokens? A token is a digital representation of value, access, ownership, rights, or utility recorded on a blockchain. Not all tokens serve the same purpose. This is one of the biggest sources of confusion for beginners. People often discuss “crypto” as though every token were economically identical. That is like discussing dollars, airline points, company shares, event tickets, software licenses, and real estate deeds as though they were all the same product. They are not. Tokens can represent very different things. Native Assets Native assets are built into a blockchain protocol. Bitcoin is the native asset of the Bitcoin network. Ether is the native asset of Ethereum. Native assets may be used to compensate network participants, pay transaction fees, provide economic security, or transfer value. Stablecoins A stablecoin is designed to maintain a relatively stable value compared with a reference asset, commonly a national currency such as the US dollar. A dollar-linked stablecoin is essentially an attempt to create a blockchain-compatible representation of dollar value. Stablecoins can be useful because they combine familiar monetary units with blockchain settlement. They can potentially move across borders, operate outside normal banking hours, interact with smart contracts, and settle on public networks. However, the token is only as reliable as its structure. Important questions include: Who issued it? What reserves support it? Where are those reserves held? Can the token be redeemed? Has the reserve information been independently verified? Can the issuer freeze addresses? Which blockchain carries the token? What legal rights does the holder possess? The word “stable” describes an objective, not a guarantee. Utility Tokens A utility token may provide access to a network, application, service, resource, or governance mechanism. For example, a token may be required to pay for computation, vote on protocol changes, access a digital community, or receive a service. The existence of utility does not automatically make the token valuable. Demand must be real, the supply design must be reasonable, and token holders must understand how economic value flows through the system. Governance Tokens Governance tokens allow holders to vote on certain decisions involving a protocol. Votes may cover: Fee structures Treasury spending Software upgrades Collateral requirements Incentive programs Risk parameters Governance tokens are sometimes described as the Web3 equivalent of corporate shares, but this comparison can be misleading. A governance token may not provide legal ownership, dividends, claims on assets, or the protections associated with regulated securities. Voting influence can also be concentrated among founders, investors, large holders, or organizations that control delegated tokens. Tokenized Real-World Assets A real-world asset token represents a legal or economic claim connected to something outside the blockchain. Examples could include: Government bonds Money-market instruments Company shares Real estate interests Commodities Private credit Fund interests Invoices Here, the token is not the entire asset by itself. Legal agreements, custodians, issuers, regulators, and redemption systems may still be required. The blockchain improves the digital representation and movement of ownership records, but it cannot make the off-chain legal system disappear. 7. Why Visa Is Interested Visa helps connect consumers, merchants, banks, payment processors, and other financial institutions. Its core strategic interest is not simply whether the price of a particular cryptocurrency rises. Visa cares about how value moves. Stablecoins create a potential new settlement rail. They can allow tokenized value to move over blockchain networks, including during periods when conventional banking systems may not be processing settlements. Visa has been expanding its stablecoin infrastructure, including settlement capabilities and tools for financial institutions. In July 2026, it announced a platform intended to help banks, fintech companies, and payment providers manage stablecoin issuance and movement. Visa has also expanded settlement pilots across multiple blockchains. This does not necessarily mean Visa believes traditional card networks will disappear. It suggests that Visa recognizes a possibility: Some future payment activity may use blockchain-based assets behind the scenes, even when the customer experience still looks like an ordinary card, application, or bank transfer. The important lesson is that financial infrastructure companies tend to follow transaction flows. When the way value moves changes, companies must decide whether to ignore the new rails, compete with them, integrate them, or provide services around them. Visa appears to be choosing integration. 8. Why BlackRock Is Interested BlackRock’s business is centered on assets, investment products, portfolio management, distribution, and financial infrastructure. From BlackRock’s perspective, one of blockchain’s most important applications is tokenization. Tokenization converts the ownership record of an asset or financial product into a blockchain-compatible form. A tokenized fund may potentially offer: Faster transfer of ownership More automated administration Programmable compliance Easier integration with digital financial systems More continuous settlement Improved collateral mobility Greater transparency of transaction records Fractional or expanded access, where legally permitted BlackRock has launched and supported digital-asset products, including its Bitcoin ETP and the BUIDL tokenized liquidity fund. In his 2026 chairman’s letter, Larry Fink described tokenization as a way to modernize financial infrastructure and make investments easier to issue and trade. The strategic question is much larger than, “Will the price of this token increase?” The deeper question is: What happens when stocks, bonds, funds, cash equivalents, credit instruments, and collateral become programmable digital objects capable of moving across connected financial networks? In today’s system, moving an asset often requires multiple institutions, reconciliation systems, databases, business hours, and settlement processes. Tokenization may reduce some of that friction. It may also create new regulatory, technical, legal, and cybersecurity problems. BlackRock’s interest indicates that major financial institutions do not view blockchain only as a speculative retail market. They are examining it as potential infrastructure for the creation, administration, distribution, and settlement of financial assets. 9. Why Google Is Interested Google’s role is different. Google Cloud provides computing infrastructure to businesses and developers. Web3 applications still require enormous amounts of conventional technology: Cloud computing Data storage Analytics Security monitoring Developer tools Network access User interfaces APIs Indexing Compliance systems Decentralized networks do not eliminate centralized infrastructure. In practice, many Web3 businesses combine blockchain systems with traditional cloud services. Google Cloud offers blockchain infrastructure, including managed node-hosting and blockchain RPC services. Its documentation explains that businesses can use this infrastructure to relay transactions, deploy smart contracts, and read or write blockchain data without operating all node infrastructure themselves. A node is a computer that communicates with a blockchain network. Operating reliable nodes can require technical expertise, maintenance, storage, security, and constant monitoring. Google can make money by selling the infrastructure that developers need, regardless of which particular application or token becomes popular. This is similar to selling tools during a gold rush. The tool provider does not need to predict which individual miner will find gold. It benefits from increased economic activity throughout the industry. 10. The Three Layers Represented by Visa, BlackRock, and Google The three companies provide a useful mental model. Visa: Movement Visa is interested in how money moves between people, merchants, institutions, currencies, and networks. Its Web3 opportunity is connected to payments, settlement, distribution, and interoperability. BlackRock: Assets BlackRock is interested in how assets are created, packaged, owned, managed, distributed, and traded. Its Web3 opportunity is connected to tokenization, investment products, collateral, and capital markets. Google: Infrastructure Google is interested in the computing, data, networking, and developer infrastructure supporting digital activity. Its Web3 opportunity is connected to nodes, APIs, data, cloud services, analytics, and application development. Together, they reveal that Web3 is not one industry. It is a technological stack involving: Infrastructure Networks Assets Applications Distribution Settlement Regulation User experience A beginner who looks only at token prices sees a very small part of the system. 11. What Is Decentralized Finance? Decentralized finance, commonly called DeFi, refers to blockchain-based financial applications that use smart contracts to provide services. These services may include: Trading Lending Borrowing Asset management Derivatives Insurance-like protection Payments Stablecoin issuance Collateral management Suppose a user wants to borrow a stablecoin. In a traditional system, the user may submit an application to a bank. The bank verifies identity, analyzes creditworthiness, approves or rejects the application, creates a loan agreement, and transfers the funds. In a DeFi system, a user might deposit a crypto asset into a smart contract as collateral. If the collateral meets the contract’s requirements, the user can borrow another asset. The smart contract monitors the value of the collateral. If the value falls below the required level, the position may be automatically liquidated. This can happen without a conventional loan officer. The system is efficient in some ways, but it introduces different risks: Smart-contract failure Oracle failure Collateral volatility Automatic liquidation Network congestion Governance attacks Liquidity shortages Stablecoin failure Regulatory uncertainty DeFi does not eliminate financial risk. It transforms financial risk into a combination of market risk, software risk, network risk, incentive risk, governance risk, and operational risk. 12. What Is an Oracle? Blockchains are good at verifying information already recorded inside their networks. They cannot independently know external facts such as: The current dollar price of an asset Tomorrow’s weather Whether a shipment arrived The result of a sporting event Whether a borrower defaulted The market price of gold An oracle provides external data to a smart contract. Ethereum’s documentation describes oracles as mechanisms that give smart contracts access to real-world data. This creates the oracle problem. A smart contract may execute its code perfectly but still produce the wrong economic result if the external data is incorrect, manipulated, delayed, or unavailable. Code can automate trust, but it cannot completely eliminate the need to evaluate where information comes from.

  • henrikhinai
    Henrikh (@henrikhinai) reported

    Goldman Sachs analyst Jim Covello who called the AI spend problem two years early: "I don't think we have a valuation bubble I think we have an earnings bubble" (05:26) By his estimate, the world will have spent north of $3 Trillion on AI by the end of 2026 Enterprise adoption so far? "Very disappointing" - His test for any real tech revolution is simple: "What profit pool does it disrupt?" > Google killed print ads > Amazon killed retail > AI's? That's the question he says he "has a difficult time answering" The tell that worries him most: Circular financing - suppliers funding the customers who buy their chips. "In the olden days that used to be called vendor financing" - and that set off alarm bells And he's not a doomer. He says the skepticism itself is healthy - the exact opposite of the 1999 "gold rush" that had none. The people who can tell an earnings bubble from a valuation bubble are about to have a very different year from the ones just trading the headlines. 10 minutes with Goldman's top analyst ↓ Bookmark it and Watch Now

  • GregLindsay92
    Greg Lindsay (@GregLindsay92) reported

    @AmazonHelp We have reported the issue but this is shocking and we will need to close her account and start again

  • HashemMelech048
    Alonzo Harris (@HashemMelech048) reported

    @JasonMBrodsky Let me ask you something since you believe, against any reasonable evidence to do so, an anonymous source NY Times article- Do you think the stockpile in this scenario was unknown 2 weeks ago? Like some clerical error? lol Do you think they began this round of fighting without a full accounting of resources? Do you think someone who understand manufacturing was like but urs fine well Amazon prime sone more? All in all, I’m at the point of questioning your competency in analyzing the situation.

  • JamesSaysHey
    James Knobloch (@JamesSaysHey) reported

    @AmazonHelp @AmazonKindle I bought it in April 2022 so I’m assuming y’all are gonna go with the predictable “sorry, not our problem anymore” approach even though the screen has gone completely faulty and the device (11th Gen) is now completely useless.

  • ElaineR7
    The Golden Era (@ElaineR7) reported

    One of the technologies DARPA is developing is a robot used to carry heavy equipment. It resembles a horse. So far, it's used just by the military. Why don't they put the horse legs o a bomb that delivers itself and then detonates? Kind of a kamikaze robot horse. If the DARPA robot is adapted for civilian use, Amazon would likely be a major customer. But if the neighbors saw this thing lumbering down the street bringing you a load of paper towels, wouldn't they duck inside to retrieve their AR-15s?

  • sanchita16das
    Sanchita Das (@sanchita16das) reported

    @Nidhi @amazonIN 1800 120 01 571 - Amazon customer service. I’ve gotten response on this number. Hope this is not the number u r saying that is not working.

  • joerees75395391
    joereese (@joerees75395391) reported

    @HodlFlorida costs that much because fools pay it. set of three wiper blades amazon 19.00, self install oil change synthetic Walmart 65.00 air filter 19.00 amazon self install tire rotation: 5.00/tire Walmart (done with old change) America has a decision making problem

  • GFairchildE
    Greg Fairchild (@GFairchildE) reported

    @HodlFlorida I bought a high performance air filter off Amazon for $35. Lifetime filter, just wash & reuse. Been using it 5 years no issues

  • HockeyScanner
    Wayne Scanlan (@HockeyScanner) reported

    So, we order an item online Thursday evening. Arrives Saturday, ahead of my daily, local morning newspaper. Which, I’m told, will arrive “Saturday or Sunday” due to “production” issues. Noon Sunday & I’m still waiting. No wonder Amazon is winning the war.

  • IjuakosXqwzts
    Ijuakos (@IjuakosXqwzts) reported

    @JayMAllen @mattahertz @amazon SMS costs more than email and their current system fixes the “problem”.

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