Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• Prakash kumar (@Prakash10659734) reported 8 minutes ago

  @AmazonHelp TV WIFI is not working, reported the issue but customer executive told me that let the installation visit your place and then we will see now installation is cancelled 3 times. Not sure if i will receive any future service. So want to return my TV. @amazonIN @amazon

• Gaurav Singh (@gauravks12) reported 9 minutes ago

  @AmazonHelp Facing issue with the delivered product, amazon says contact the brand and brand is not giving the ears to the complaint. Amazon is asking a service denial letter from brand. Need to write a mail in that regard.

• Siavush Shahrizad (@Siavush_S) reported 9 minutes ago

  Returned an unopened package to AMZN. Took videos because paranoid. Now AMZN claims that package was empty. Was very difficult to get any help. On Friday promised refund within 3 days. Now AMZN delayed refund. AMZN has a fraud problem. Help needed! @amazon

• Mick Johnston (@MickJohnston15) reported 9 minutes ago

  @SheaSerrano Must be on Amazon US, can't see it down under

• Duncan Browne (@DuncanBrowneJPI) reported 15 minutes ago

  @ButlerAndy @bostonunited It’s just for the one game atm Andy. What may feel like a faff is probably the most sensible way to let fans get the football fix they crave while protecting them to the best of the club’s ability. No more strenuous than buying something off Amazon

• Ranjeev Dutta (@ranjeevdu) reported 16 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp can't keep providing the same info again and again. I have already spoken to your customer service several times, written to all customer service email ids and the seller. You guys just aren't interested in solving the problem.

• Prakash kumar (@Prakash10659734) reported 16 minutes ago

  @amazonIN @amazon I am following up on this issue and called customer care multiple times. But no action is taken. Now I want to return to this tv. Please initiate the refund process. #service #CustomerExperience #customerservice

• Pete Robinson 🐒 (@mlcr0d0t) reported 18 minutes ago

  @AmazonHelp I think I'll donate the CD to the charity shop. You can add my few quid to the sickeningly huge pile you already have 'cos you clearly need it desperately enough to deliberately trick customers and then have the cheek to issue only a partial refund! #NeedMoneyForSpaceFlights

• Gaurav Singh (@gauravks12) reported 19 minutes ago

  @AmazonHelp Already contacted twice, customer care is insisting on getting service denial letter issued from brand as if any brand would issue that upfront. Issue started just next day of return window getting closed.

• saurabh jain (@saurabhsamar) reported 19 minutes ago

  @AmazonHelp @AmazonHelp is there any update regarding my issue? Tried calling customer support and got no resolution yet.

• Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported 22 minutes ago

  Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.133ms Download: 534.05Mbps Upload: 724.86Mbps

• Montgomery Quinn (@Monty_Quinn) reported 23 minutes ago

  @Metal_and_Earth It really has... I've been thinking of trying out Amazon KDP and I'm terrified one of these scams is going to shut me down like they did to @BrandonBVarnell

• Vanius (@VaniusPrime) reported 26 minutes ago

  @AmazonHelp What steps do you think I've tried genius? Your app is broken, with most buttons not responding forcing me to keep going to "library" to play anything, and that's when there's no "sd card not found" or from the start, "network error" which can't be bypassed.

• Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported 30 minutes ago

  Server: Rakuten Mobile , Inc ISP: Amazon PING: 16.71ms Download: 571.5Mbps Upload: 516.71Mbps

• Ken (@whataboutken) reported 34 minutes ago

  @AmazonHelp It’s the app on the iPhone. I tried deleting and reinstalling and I’m stuck with the same error.

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