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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Munich, Bavaria 2
San Jose, CA 12
Newport, RI 1
Kinsley, KS 1
Farmington, MI 1
San Francisco, CA 14
Tyler, TX 2
Leesburg, GA 2
Milwaukee, WI 2
Charlotte, NC 6
Madrid, Madrid 2
Ramona, CA 3
Timpson, TX 1
Fort Worth, TX 7
Benito Juarez, CDMX 5
Marcheprime, Nouvelle-Aquitaine 1
Suresnes, Île-de-France 1
Cenon, Nouvelle-Aquitaine 1
Township of Evan, KS 14
Bertha, MN 1
Parsippany, NJ 1
Las Vegas, NV 13
Dallas, TX 38
Colorado Springs, CO 3
Philadelphia, PA 8
Borough of Juniata Terrace, PA 2
Grimsby, England 1
East Zorra-Tavistock, ON 1
Neu-Ulm, Bavaria 2
Columbus, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Smit0912
    Smita Mrs India Earth (@Smit0912) reported

    @AmazonHelp After raising this issue here i got a call mentioning that i was not available , what an excuse to cover up your faults Great 👏🏻please prove yourself as i have not received any calls from your side after placing an order? Dont try to put blames on customers?

  • BetaiLabs
    Betai-Labs (@BetaiLabs) reported

    Meta just committed $27B to compute. OpenAI is spending $20B on chips. Amazon locked in 5 gigawatts of power. All that infrastructure trickles down. AI keeps getting faster and cheaper. You don't need a billion dollars. You need 19€/month.

  • vikasar87801830
    vikas arora (@vikasar87801830) reported

    @AmazonHelp Nothing has happened even after reaching out shipping support team.Please share the proper escalation path and complaint hierarchy for this delivery issue. Kindly let me know the next level of support, escalation contact, or grievance channel so this can be handled properly.

  • shad8ahmad
    shadan (@shad8ahmad) reported

    @AmazonHelp Facing a serious issue with my Amazon account. My orders are being auto-cancelled due to “Return Policy Violation” and my account is under OFM review. It’s been more than 4 days and I have not received any response from the Account Specialist team.

  • PeteRaj088
    Peter (@PeteRaj088) reported

    @bruce_barrett Ironically, it looks like a scam, probably the "legal issue" can be resolved with Amazon gift cards.

  • ManiNetha007
    Mani Netha (@ManiNetha007) reported

    @AmazonHelp @AmazonHelp The app promised 12 PM delivery, then I was asked to wait until 10 PM, and both promises were broken. Agents only say sorry, but no one is accepting responsibility for the false commitments and wasted time. An apology without accountability is not resolution. Nikhat?

  • selestialastro
    Selestial Astrology by Ssaurabh (@selestialastro) reported

    What an absolute scam by @amazonIN & @sony_india bought a PS5 dual sense controller on 30.03.2026 and from day one it had issue and Amazon asked to take it to the service center and the service center says the product was activated in 2021 so the warranty is void what nonsense .

  • sednahhh
    totally. (@sednahhh) reported

    I live in NYC, no shade, this should be a non ******* issue at this point. And don’t tell me to Amazon subscription ****.

  • ajaydhaka2023
    CA Ajay Dhaka (@ajaydhaka2023) reported

    @amazonIN @amazon Still not working. It keeps saying getting the help... But doesn't move forward. Is there any customer care number to contact or arrange a call back

  • Ur_Hemendra
    Hemendra Singh (@Ur_Hemendra) reported

    I have placed so many orders for their investigation, but it seems they don’t even care to look at what went wrong every time. Amazon customer care just expects that the issue will get auto resolved by next order, so nothing to do for now. @amazon @amazonIN @AmazonHelp

  • SCHostetler
    Steve Hostetler (@SCHostetler) reported

    @DorisKluin @MarkBadMan Amazon has about 60% of the print market share in the US and around 84% of ebooks. If you don't see how decreased visibility on Amazon is a major problem for sales, you not only don't understand book sales, but you also don't understand basic math.

  • SomPrak31512876
    SP Dixit (@SomPrak31512876) reported

    @AmazonHelp Your team is incompetent and unprofessional. I want to write a mail to the concerned nodal officer, if no mail/contact of nodal officer is available then you are already violating laid down regulations for sellers/merchant sites.

  • prashantjs01
    Prashant Sonavale (@prashantjs01) reported

    Sorry @JeffBezos boss but seems you don't have any respect in your own company @amazonIN @AmazonHelp even if tagging you directly no one has resolved my issue... #FraudAmazon #AmazonDownfall

  • MANISHR91296830
    MANISH (@MANISHR91296830) reported

    @Brooks_exe @Mandevil23 Any source to back your claims, cuz everyone says there's decline but not about top 20. Gen v as a show was trending globally in Amazon territories. In fact, A very similar superhero tv name Daredevil scored S3 even though it has never broken any disney+ records.

  • TheQuantMonk
    The Quant Monk (@TheQuantMonk) reported

    @AmazonHelp It's about KDP account verification issue, not the amazon account.

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