Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Chicago, IL | 48 |
| Seattle, WA | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| London, England | 26 |
| Miami, FL | 25 |
| Denver, CO | 24 |
| Phoenix, AZ | 23 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 18 |
| Washington, D.C., DC | 17 |
| Houston, TX | 13 |
| Portland, OR | 13 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| San Jose, CA | 11 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Juel Khan
(@JuelKhan2001) reported
@AmazonHelp Hell yes so many times i reported and they say problem will resolved as soon as possible but no results come out.
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@StoicMeditation
(@RussellMcNeil) reported
@AmazonHelp Thanks again. The error in spelling stems from a publisher typo. I have notified the publisher and the error has been corrected. Thanks so much for your help!
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Raj Goyal
(@rajgoyalhere) reported
24hrs over no update . Account still not operatable. Even Prime Video is stopped. My kids have made a huge issue upon it. @amazonIN Look into it ASAP. What is happening I don't understand. @AmazonHelp
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ɛɱıƖყ ℘ཞɛʂƈơɬɬ
(@_City_Science) reported
@AmazonHelp Thank you for asking, Rick. :) The customer service agent couldn't assist with my issue and I respectfully asked to speak with a supervisor and the supervisor hung up on me. For the record, I was being polite. :))
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rakeshvanarse
(@rakeshvanarse) reported
@AmazonHelp Please don't mind but I have had almost 10 calls. This issue has gone into a loop. Please help. My number is 9223466218.
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__
(@Username_nb) reported
@D_EIM0S @thewilds4life Amazon the true oppressor, giving just enough to catch us. Out of all the terrible things Amazon has a hand in, I don’t know why I’m surprised they push the ‘you have enough’ ideal!! So ******
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rakeshvanarse
(@rakeshvanarse) reported
@amazonIN I had the most horrible experience with Amazon. My order was delivered wrong, cancelled at your end and now pickup is giving me trouble. After 3 rounds they are not picking up the parcel. Please help.
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Dibyajeevan
(@DibyajeevanP) reported
@AmazonHelp @amazonIN The link directs me to amazon app and then does nothing. I want a quick resolution to my problem and get my order delivered asap and that is the resolution. Order id 408-7243801-7507500
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Amit Jain
(@jainamit06) reported
@amazon I am unable to connect with the Amazon customer care via chat or call me function and getting technical error and unfortunately customer care team is contactable from other number but they are not ready take the complaint to rectify the technical issue. Can you help here?
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Mukesh shah
(@Mukeshs51643509) reported
@AmazonHelp You are saying that I gave you different product But mam I gave the product after verification of delivery boy I gave you correct product mam please try to understand please mam give my money back Please resolve my problem mam
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Anjali
(@anjalinoronha) reported
@XiaomiIndia I just bought a redmi note 10 through Amazon - i have been using it for three days and I want to return it as there are a number of problems and there is no guarantee that these will be resolved through replacement.
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Deepam Jain
(@DeepamJain15) reported
@amazonindia is think his seller is foolish because his team suggest live images to approval baby Daiper but after his team telling me new think and have all recording to amazon seller team If amazon solve my problem to call on 7906335535 #amazonseller #amazonsellersupport
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david horris
(@david_horris) reported
@AmazonHelp @amazonhelp: what is the international dialing number for Amazon SA? I am in Kuwait and wanted to call Amazon SA customer Care team. My amazon chat is not working and 8008500931 number is not reachable from Kuwait. Please advice
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Bote Man
(@boteball) reported
@LoganGilesWx They haven't figured out how to deploy Amazon's elastic server thingy.
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ɛɱıƖყ ℘ཞɛʂƈơɬɬ
(@_City_Science) reported
Sorry to say, @AmazonHelp I have always been impressed with your ability to solve problems but today was not the day. #clearthelist