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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Romeoville, IL 2
Pittsburgh, PA 1
Clarksville, TN 1
Paris, Île-de-France 9
Sofia, Sofia-Capital 1
New York City, NY 20
Mechanicsburg, PA 1
Newark, NJ 2
Ashburn, VA 6
Township of Evan, KS 18
Atlanta, GA 9
East Haddam, CT 1
Dallas, TX 15
East Orange, NJ 1
Plymouth, IN 1
Saint Albans, WV 1
Jibert, Braşov 2
Torreón, COA 1
Crossville, TN 1
Dandridge, TN 1
Seattle, WA 13
Chicago, IL 12
Big Creek, Calif 1
Saint Paul, MN 1
Coacalco, MEX 1
Realengo, RJ 3
Madrid, Madrid 3
Los Angeles, CA 7
Salt Lake City, UT 1
As Sudayrah, Makkah 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • bhrtsharma2491
    bharat sharma (@bhrtsharma2491) reported

    @amazonIN @amazon @AmazonHelp Hi team, now the refund date is also removed and mention that the refund is having an issue, I am not able to understand what is happening here, it is completely ridiculous.

  • Junglr_LLC
    Elizabeth Greene (@Junglr_LLC) reported

    Everyone’s obsessed with AI tools right now. Claude. MCP. Rufus. COSMO. But here’s the problem nobody wants to admit: Most Amazon brands are trying to scale PPC accounts that were never built to scale in the first place. More spend doesn’t fix broken structure. It just hides the problem for a little longer. That’s exactly what I’ll be talking about during this upcoming event hosted by SellerMate. My session: Scale Smarter: Diagnosing Your Amazon PPC Before You Spend More Because too many brands are increasing budgets while their account efficiency quietly gets worse. Higher spend. Higher TACoS. More wasted search terms. More overlap. More campaigns fighting each other. Then everyone blames “competition.” Most of the time, the issue is inside the account. Excited to join an incredible lineup of operators and founders.. This isn’t another surface-level webinar filled with recycled PPC advice. It’s real operators sharing what’s actually changing inside Amazon right now, and how brands need to adapt before they fall behind. If your PPC feels harder to scale lately, you’re not imagining it. Amazon changed. Customer behavior changed. Visibility distribution changed. Your advertising strategy has to evolve with it. Link to register in the first comment.👇

  • CuriousHasan
    Imran Hasan (@CuriousHasan) reported

    @mcuban When Amazon, Costco & Walmarts start offering health insurance or even services, you know they will drive prices down

  • JanePot01212434
    🇨🇦 (@JanePot01212434) reported

    @jkbjournalist @WilliamsSonoma @potterybarn Another reason to never have a credit card tied to a business! 1 card only and call me old school but I pay cash and if I don’t have cash I don’t buy, and Amazon etc have never delivered to my property not even in error!

  • sakshi469451
    sakshi (@sakshi469451) reported

    @AmazonHelp I already told you escalate my issue to you senior team but I don't contact your customer care time, because I have mo more time to waste with your executives, after every 5 min executive change and I have to explain whole issue again and again to new executive

  • francojay90
    Francojay (@francojay90) reported

    Please We are Appeal @geegay_support to Help We Amazon kdp Publisher to Sort out the Issue of Account Number Because There's no Account Number that Amazon accepts Except Well Fargo

  • AkramLotif
    Akram Lotif (@AkramLotif) reported

    @AmazonHelp Likhita, I have posted the concern via DM. Let me know if anything further is needed. And btw its not order, its the same issue with each and every order.

  • jandrewellis
    J. Andrew Ellis (@jandrewellis) reported

    @PenOfBaylis I heard there was a change in Amazon's A10 algorithm that essentially made unverified reviews worthless. This is to clamp down on review farms. Arcs basically don't count on amazon now unless they buy it on day one, then wait until after delivery to review.

  • Tradingcartel_X
    Trading Cartel (@Tradingcartel_X) reported

    @Smart_Money Alphabet Q1: $62.6B profit. $28.7B of that is a paper markup on Anthropic. Amazon Q1: $30.3B profit. $16.8B is Anthropic paper value. No cash moved. No customer paid. Just a valuation estimate sitting on top of another valuation estimate. Microsoft books OpenAI's Azure credits as new cloud revenue. The same dollar counted twice. Legally. Buffett indicator at 234%. Higher than the Dotcom peak at 150%. When the paper gains get written down, the asset with no auditor looks very different.

  • sakshi469451
    sakshi (@sakshi469451) reported

    @amazonIN every executive told me you are our valuable customer, I want to know from Amazon this is the service you provide to your valuable customer, I mean seriously everytime I face issue when I used amazon, that is the reason I used amazon after more than 10 months.

  • eliRog23
    Elijah Rogers (@eliRog23) reported

    @CollinMFern If FOX was covering the 600 than it wouldn’t be an issue, but they need time for Amazon Prime to have their crew ready for pre race telecast

  • dabir
    P.D 𝕏 (@dabir) reported

    @AmazonHelp @amazon @amazonIN If I were in Amazon CS, I would have got hold of the Warehouse/ designated pickup team for my area pincode and get the issue resolved in few hours. Till date you are clueless & don't have a resolution. You don't even know the loophole in your process. 2/n

  • PointmanC
    Shameless (@PointmanC) reported

    like I'm doing better mentally cause I had to manage 4 to 6 artists at once for my first 2 issues of my comic and then worked on using ONLY 1 to 2 artists on the third comic that I didn't release on Amazon. basically I needed to get some time to reflect on what didn't work, what did, and move on. thats all I've gotta do

  • raviteja_lfc
    Ravi Teja (@raviteja_lfc) reported

    @DealsDhamaka Had a similar issue with @amazonIN . absolutely horrendous and rude service. We will come back in 4 days is the response for an amazon now order. You are absolutely right. @letsblinkit is way superior.

  • Gokuu_Sonnn
    woku (@Gokuu_Sonnn) reported

    @huqqleberry @HNutze @readingfromeden The biggest problem for me is that Amazon (or whoever) can freely edit the contents of those books. That's not something they can do if you own a physical copy or if the ebook is saved locally.

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