Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 5 |
| Lillers, Hauts-de-France | 1 |
| Ciudad Jardín, MEX | 1 |
| Southampton, England | 1 |
| Valencia, PA | 1 |
| Les Herbiers, Pays de la Loire | 1 |
| Coacalco, MEX | 2 |
| Paris, Île-de-France | 17 |
| Rouyn-Noranda, QC | 1 |
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
| Iztapalapa, CDMX | 1 |
| Charlotte, NC | 2 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Santiago de Querétaro, QUE | 2 |
| Kingston upon Hull, England | 1 |
| Pensacola, FL | 1 |
| São Paulo, SP | 1 |
| London, England | 4 |
| Langen, Lower Saxony | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Orléans, Centre | 1 |
| Naxxar, In-Naxxar | 1 |
| Seattle, WA | 5 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ritesh Pande (@yoursRitesh) reported@AmazonHelp In the end order got cancelled by amazon by giving reason order rejected by customer, in fact i did not receive signal call or message about order, amazon twitter team proudly mailed we have solved the issue, is this way of solving by cancelling the order? My money got stuck due
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Orah On X (@OrahOnX) reportedPeople often ask me "How do you get into the Amazon Vine program?" It's invite only. Based upon the reviews you do on your Amazon purchases. I'm going to guess it's based on people rating your reviews as helpful but I have no idea. I just feel like it's part of my mission in life to warn people about bad products and to reward amazing products with good reviews. Here's an example of a real review I just wrote for a wardrobe unit: This is cheap. Really cheap. And not worth even the low price. I need to be blunt about this one. The quality is terrible. The materials are so lightweight that I genuinely felt like a strong breeze might knock the whole thing over, even fully assembled. You can just feel that it's not going to last. Maybe if you're hanging already-dried flowers on it, it might hold up. Fresh flowers might be too heavy. I'm exaggerating, but not by much. The assembly instructions were a little unclear, though we figured it out without too much trouble. That's about the only neutral thing I can say. Everything about the construction screams disposable. The steel tubes are thin, the connectors feel flimsy, and the whole unit just radiates instability. If you absolutely cannot afford anything else and need something to organize your stuff, my honest advice is to live without until you can find a better option. Save your money. Even at a low price, this isn't worth it.
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Abishek B (@_sunapaana_) reportedHey @AmazonIN @amazon, your support promised this delivery agent wouldn’t be assigned to my orders again. Yet the same agent gave a missed call at 9:30 PM, marked me as “Customer not available,” and left. No callback option, no resolution after hours with support. Please fix this
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Sol 🦋 Dreaming of Butterflies (@bulletformysun) reported@aegisdarklight I got my pair on ebay but I'm sure there's some available on amazon or something if you don't want to go down the ebay route
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KingsFanKrish (@krishcoughran) reportedAnyone else having issues with the Amazon Prime feed? Dang man.
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PoliticalBirdDinners Ⓥ 🐀 (@BirdDinners) reportedIf you eat meat you support this. You pay for this with your purchases at the grocery store. You’re also responsible for the Amazon being burnt down and wolf slaughter. Selfish *************.
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Atomic Trucker🇺🇸 (@AtomicTrucker) reported@WallStreetMav Yeah we do. Mail volume is too high for three day delivery per week. Even in small towns a carrier can spend over 10 hours delivering mail if the volume is high. The problem is big companies like Amazon and Shutterfly paying below standard rates for delivery.
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zain (@zaintariqq0) reportedMate, Number_i just dropped BUGS LIFE and it's proper addictive 👾 That one glitch in the system turned into a whole vibe with beats flipping like they're glitching too. If you're stuck in a loop of boring tunes, sort it on Amazon Music rn 🎧 Who's already got this on repeat? Drop your thoughts below 💬 #Number_i #AmazonMusic
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JulieJeuz (@JulieJuez) reported@AmazonHelp So, associates Kristoffer, not only called my by a wrong name but was no help whatsoever. However, associates Vinit who took over the chat was able to issue a refund, I now await a fully credited giftcard 🤞 At least someone at Amazon has a brain 🙄🙏 what a bloody farce !!!
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True (Ø,G) (@TrueMETAx) reportedAt this point you should not accept my order if you wanted to cancel it. @AmazonHelp tbh you should shut down your app and open physical stores
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Bhriann Philip (@bhriannphilip) reported@NetflixAnime After the terrible AI dub by Amazon, this is what fans have been for! 🙌
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Devanshu Saran (@DevanshuSaran) reportedTimeline: • Ordered OnePlus 13s during Prime Sale. • Declared my exchange device while placing the order. • On delivery day, the Amazon app showed no exchange details due to an app issue. • The delivery associate couldn’t complete the exchange because of this.
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YouCanCallMeKnuckles(UnlikeSonicIDon'tChuckle) (@BanannaSlamma64) reported@girlatlawstuff Malls used to be nice family place you could take kids to in the afternoon. Then when all family shopping moved to Amazon and Walmart, they started catering primarily to teens. Then everyone hated the mall because of the unruly teens. Now they're trying to correct that problem
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Tarja Angel (@Tarja_Angel) reported@AmazonHelp I placed an order. You instantly changed the shipping date on me. I've been fighting with reps for days to get this fixed. Every rep insists there's a different issue preventing shipment. One made me call my bank, who said you didn't even try to charge me like reps insisted!
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Rakhul (@rakhul) reported@TFTC21 The BLS classification problem is the bigger story here. Amazon alone employs 1.5M people and gets bucketed under retail/logistics, not information. The real information sector exposure is probably 30-40% larger than these numbers show.