Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 14 |
| Dallas, TX | 14 |
| Chicago, IL | 13 |
| Los Angeles, CA | 11 |
| Seattle, WA | 11 |
| New York City, NY | 10 |
| London, England | 9 |
| Denver, CO | 7 |
| Columbus, OH | 7 |
| Phoenix, AZ | 6 |
| Ashburn, VA | 6 |
| San Francisco, CA | 6 |
| San Jose, CA | 6 |
| Manchester, England | 6 |
| Madrid, Comunidad de Madrid | 5 |
| Las Vegas, NV | 5 |
| Coatesville, PA | 5 |
| Frankfurt am Main, Hessen | 4 |
| Charlotte, NC | 4 |
| Cincinnati, OH | 4 |
| Jacksonville, FL | 4 |
| Southampton, England | 4 |
| Kansas City, MO | 3 |
| Nottingham, England | 3 |
| Montréal, QC | 3 |
| Westminster, MD | 3 |
| Brisbane, QLD | 3 |
| Sydney, NSW | 3 |
| Miami, FL | 3 |
| Indianapolis, IN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Marks
(@Rachhh_222) reported
@AmazonHelp No, it’s an issue under a personal account with a pick up order from Whole Foods. The amount charged is not what the receipt shows.
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Jennifer S
(@JenStojanovich) reported
@GratefulTech Nope nope. Gotta go find one. I hope my boss gets a counterfeit one from Amazon that fries ******** put of this thing before it burns my house down.
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Christine Ericksson
(@sfsportsfan01) reported
@KimberlyRKelly1 @mmdesoer It has been hard to find cat food. We've gone to Target and Safeway. We have also gone on Amazon and Chewys. My cat is on phosphorus binders and the brand that we buy for her is not available anywhere. The pharmacy at the animal hospital says it's a supply chain issue. 1/2
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Alex ****
(@ZWAlex121) reported
@AmazonHelp If that still somehow not resolve the problem, what can I do? Make a new account?
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jerrodhoward
(@jerrodhoward) reported
After a month of dealing with Amazon chat on an order/return series they screwed up, I *finally* got a guy on the phone, he saw the issue, and immediately corrected it. Just proof that sometimes AI+chat support *is not enough*, there should be a flow-through to a phone number.
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goopybitz
(@_Arryh) reported
amazon has me locked out of my account and told me to contact customer service to solve the issue problem is that i can't contact them without logging in, and i can't log in if i don't contact them to get my account unlocked ******** am i supposed to do now?????
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J.M. Hardin 🚨 COVID ain't done yet! 🚨
(@JMHardinBoston) reported
@jeffrossen Yeah, I know there are big problems with Amazon, but it will let me get grocery items I can't get out to the grocery store for. My Amazon Prime membership means it's cheaper to make groceries with Amazon than Instacart or directly from Stop & Shop, and my fixed income needs that.
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CatskillJulie demands accountability.
(@CatskillJulie) reported
Hey, @amazon @JeffBezos, CLEAN UP your Mask sellers! How many public health and doctor's warnings and condemnations--specifically NOT to trust the fakes sold on Amazon--will you countenance before you FIX this? This problem is continuing over YEARS now! #COVIDisAirborne #Amazon
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Nova
(@UniqueZebraGeek) reported
@AmazonHelp Why does your link to request refund for nondelivered packages keep giving error message? Please fix this.
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SCOTTYBOY69
(@SCOTTYAKADT) reported
@AmazonHelp Stupid. Tried this and have them log in and do the entire issue myself. Horrible service
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bharat ahluwalia
(@bbwalia) reported
@dmuthuk No doubt Paytm did a pioneering work in digital payment system. The problem is that behemoth with financial muscle like Amazon, Facebook and others have come as copycats in the same domain before Paytm could find ways to monetize,
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Amazon Help
(@AmazonHelp) reported
@darkhorse786_ Sorry to know about the trouble you're facing with Amazon Prime Video. Could you let us know the exact title you're referring to for further assistance? -Ajay
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Solaire
(@slipstream00) reported
@fintwit_news Everyone like,”big tech selling off”. Dude I’m down like 15% on Amazon how ****** late are you?
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John
(@jshj80) reported
@AmazonHelp The problem isn't that it's not getting here by the time predicted. The problem is I moved to Anchorage AK a couple of months ago. I can order from other places, Best Buy, and they use UPS and I get stuff in a week or less. Where you use USPS. That makes it take at least 2 weeks.
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Just Luna🏳️⚧️
(@SKYxBLOODDRAGON) reported
@onedimental @LockPickingLwyr When I buy stuff on Amazon I sometimes get these little fliers in broken English offering to pay me for a good review. I'm sure they're doing that crap with these locks.
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