Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 20 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Carmel, IN | 2 |
| Denver, CO | 8 |
| Medellín, Antioquia | 1 |
| Hyderabad, TG | 1 |
| Crofton, MD | 1 |
| Seattle, WA | 12 |
| City of Brunswick, OH | 1 |
| Newark, NJ | 2 |
| Vancouver, BC | 3 |
| Houston, TX | 9 |
| San Francisco, CA | 4 |
| Surrey, BC | 1 |
| Montgomery, NY | 1 |
| Edison, NJ | 4 |
| Shrewsbury, England | 1 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| Charlotte, NC | 2 |
| Chicago, IL | 11 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
annipo 🇮🇱🏴👑 🩵 (@anniejones2703) reported“This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down
-
Joe Smo (@0freespeechhere) reported@AmazonHelp Listen Ronda, it is You who needs to troubleshoot your horrible network and cameras. Guess what *******, Every single streaming service and shows are working perfectly except your piece of crap nba games. You won't fix it so I'm canceling
-
Ayush Gupta (@ayushgupta011) reported@JioCare My concern is specifically regarding the Amazon Lite charges. I had already purchased the Amazon add-on plan, so additional charges for Amazon Lite should not have been applied separately. Kindly recheck my account and reverse the excess amount charged. Please resolve this issue
-
Lamont The Leviathan (@SnowBlackLamont) reported@Askyomomma1 @GottaBeMe1 that's the main issue with me, you would think if the homeowner is there, this goes for USPS, DHL FED EX AMAZON food deliveries at least respect me to walk in the driveway if you just walk in my yard while im present its like *******
-
Umar (@chillwitumar) reportedChris Camillo breaks down why the most profitable market moves often look like "the dumbest move in the world" to everyone else. He explains that when an asset drops for a reason he doesn't agree with, he completely ignores the noise and keeps doubling down on plays like Amazon and Robinhood. It takes a massive mental toll to buy when nobody believes in you and people are telling you the move is "so over." The only people who truly understand that kind of pressure, he notes, are crypto investors, simply because they are used to holding "outlandish" opinions and are "******* nuts just like me."
-
Phalgun R. Lodaya (@_ordinaryHooman) reported@AmazonHelp There is now 0 way to contact a human support execute. Looks like you are making massive leaps in customer support. Only issue is that you are going backwards and not forward.
-
Fred 🇺🇸 (@FSquared13) reported@Rob_Shenanigans @amazon @PrimeVideo So annoying. Peacock is like this too. I like to play a video game or something while I watch the less important games so I use my desktop, quality is consistently terrible with no manual quality adjustment. Unacceptable when I KNOW my desktop with a wired Ethernet connection is faster than my ****** 10 year old Roku on the other side of the house.
-
Karan Shukla (@KaranSh49019762) reported@amazonIN @amazonhelp My Amazon Pay UPI & Wallet have been unfairly frozen due to an automated "security reason" error while I was simply trying to pay my credit card bill. I need this manual block lifted immediately so I can process my payment. Please assist. #AmazonPay
-
Amazon Help (@AmazonHelp) reported@PathyRap Kindly login to your Amazon account and access the link from web browser. -Monica
-
2025 NBA CHAMPIONS (@imnothomegoaway) reportedA very decent rookie season for the NBA on Amazon Prime, i never encountered any problems outside of that Hornets/Heat game
-
UnfallenUnhindered (@UUnfallen) reported@amazon what kind of pathetic product and customer care do u guys provide, got broken TV and no one helping- Case ID IN2603230445475777538 & Service code 169682, dated 23rd March, 2026
-
Phalgun R. Lodaya (@_ordinaryHooman) reported@AmazonHelp I ordered an item on April 28th. The item delivered was the wrong one. I kept it. Then, I ordered the same item again and again it got a wrong item delivered again. I raised and issue and got a refund. Placed order for the same item again and the issue repeats. WTH!
-
peezy p 0.2% on OF (@puckfarker) reported@timmy_twotimes Amazon brotha if you have any lung issues I highly suggest them, they even have vapor so it kinda quenches the need to vape, you can get 4 for like $35
-
Subham Rath (@Subham7Rath) reported@AmazonHelp ur ******* email team has been completely useless in handling this issue.Days ago,I was told to wait 48hr,n after that there has been absolutely no ******* response.Every single mnth the same bullshit keeps hapening,n nobody from ur side seems serious enough to fix it permanently
-
🎤 skb (@tunaluvr95) reportedEven if you don’t want to give me the refund you promised for the items I didn’t receive, I still deserve compensation for being put through this hell maze, Amazon. Several of the 9 people I talked to about this issue were belligerent for no reason because I expressed confusion