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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Carmel, IN 2
Denver, CO 8
Medellín, Antioquia 1
Hyderabad, TG 1
Crofton, MD 1
Seattle, WA 12
City of Brunswick, OH 1
Newark, NJ 3
Vancouver, BC 3
Houston, TX 9
San Francisco, CA 4
Surrey, BC 1
Montgomery, NY 1
Edison, NJ 6
Shrewsbury, England 1
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
New York City, NY 20
Charlotte, NC 2
Chicago, IL 11
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
Richmond, TX 1
London, England 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • anniejones2703
    annipo 🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿👑 🩵 (@anniejones2703) reported

    “This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down

  • ksheth94
    Keval Sheth (@ksheth94) reported

    Return pickup pending since 2 May. Was promised a refund if not picked up by 13 May, but now asked to wait till 21 May due to an “investigation” & have asked to callback again if issue is not resolved. Customers shouldn’t have to keep calling for updates. @AmazonHelp @amazonIN

  • Todd66inDTHell
    ToddinDowntownHell (@Todd66inDTHell) reported

    @bonner_jr1979 If this was Amazon, there would be broken pallet peices and shrink wrap all over the floor.

  • subhamo04706966
    subhamoy banerjee (@subhamo04706966) reported

    @AmazonHelp U r putting g me through through the same exercise again and again I had explained u the problem thrice . Checkbyoyr records and resolve ir @PiyushGoyal @KoirJagouu

  • yogeeii
    yogi (@yogeeii) reported

    @AmazonHelp How can he just go without delivering ? What kind of empowerment have you given to these guys ??? Forget the soft skills of explaining the issue properly they begin with a flat statement & then flat threats as you see him going away !!!

  • chiroli99
    akko (@chiroli99) reported

    I opened my phone to read Kindle, then got distracted by notifications and went down a rabbit hole. I went on Amazon to check Kindle devices and somehow fell into a recommendation rabbit hole.

  • vishnuagarwal64
    Vishnu Agarwal (@vishnuagarwal64) reported

    On AI, Howard said something: "Can AI sit down with five business plans and figure out which one is Amazon? Can it look at five CEOs and identify which one is Steve Jobs?" Pattern-matching cannot create patterns that have never existed. The future belongs to humans who can imagine what no dataset contains. 15/

  • bcharron
    Bob Charron (@bcharron) reported from City of Brunswick, Ohio

    These Amazon Prime NBA playoff broadcast team is ridiculous. Praising the flagrant foul when he pushes Merrill down by his throat. "I like that foul right there." Also praising the dumbass step over, which is also usually a technical foul. Constantly swinging from Cade's nuts.

  • RedenimC
    Redenim Crafts (@RedenimC) reported

    @RealEmirHan Maybe Tom Hardy should be the new bond? Have you seen the latest line up, it's awful. I don't think Amazon are offering enough & that's why it's such a terrible line up. It's usually about money. Craig was paid a fortune. @AmazonMGMStudio

  • aidenharris0317
    CertifiedTweaker 😈😈😈 (@aidenharris0317) reported

    @YoungChuy23 I mean both teams are terrible but there’s no way I’m staying up to watch the Cardinals & Jets game on Amazon Prime 😭😭😭

  • puckfarker
    peezy p 0.2% on OF (@puckfarker) reported

    @timmy_twotimes Amazon brotha if you have any lung issues I highly suggest them, they even have vapor so it kinda quenches the need to vape, you can get 4 for like $35

  • bbear111670
    bbear1116 (@bbear111670) reported

    @C_3C_3 There is an easy fix for people who are deeply offended by multibillionaires; they can close their accounts at Facebook, stop online shopping at Amazon, throw away all handheld electronic devices and stop asking AI for help.

  • MajorRugburn
    Major Rugburn (@MajorRugburn) reported

    @cavs @Redfin The Detroit home broadcast team is less biased than what Amazon displayed. Horrible effort all around for the Cavs. Terrible viewing experience.

  • ShashannkJoshy
    Shashannk Joshy (@ShashannkJoshy) reported

    @AmazonHelp @amazon @amazonIN Worst ever worst service i have ever faced among any platform. Your customer support guys also don’t respond. They just do hello hello hello like a bandwala..and further no call back.. for just a mere UPI registration issue you guys are taking more than 7 days. This is becoming very pathetic. Can you give me a call back on my registered number.

  • twatter0775310
    twatter (@twatter0775310) reported

    @JayantBhandari5 how did that @amazon backend developer end up down there?

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