Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 17
Seattle, WA 14
Dallas, TX 13
Chicago, IL 11
Columbus, OH 11
Denver, CO 10
Edison, NJ 10
Manchester, England 9
Los Angeles, CA 9
London, England 8
San Jose, CA 8
Miami, FL 8
St. Louis, MO 8
San Francisco, CA 8
Charlotte, NC 6
Indianapolis, IN 6
Birmingham, AL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
Lexington Park, MD 5
City of London, England 4
Frankfurt am Main, Hessen 4
Paris, Île-de-France 4
Glasgow, Scotland 4
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Las Vegas, NV 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • JanieceJohnson Janiece Johnson (@JanieceJohnson) reported from Provo, Utah

    My Amazon Christmas Wish List: 1. That Bezos pay his workers a living wage. 2. That Bezos (and others) actually pay taxes. 3. That next year I find a way to not just order 90% of my presents off Amazon from my cozy bed and perpetuate the problem (like I did this morning).

  • JDogindy Johnathan Ochonueve (@JDogindy) reported from Indianapolis, Indiana

    @PanOfSeamen @Your_Pal_Billy @DaveVescio That's the problem. People need jobs to make money to survive in this world. And obviously there are those willing to do some manual labor to earn their keep. Nothing wrong there. We need that. I just find the Amazon warehouse model draconian.

  • RussellShelbyKa Russell Shelby Katz (@RussellShelbyKa) reported from Skokie, Illinois

    @michaelsantoli unemployment is low cause amazon is hiring every able bodied person to work in their distribution centers, but there is a price to pay for that, that being brick, mortar stores share of the pie going down, again trucking is in recession

  • letha_weapons Letha Weapons (@letha_weapons) reported from Davis, California

    It has just been called to my attention that there was a problem related to shipping with my Amazon wish list... I have it sorted out now....

  • JeremySF Jeremy Gordon (@JeremySF) reported from Burlingame, California

    First world problems, I know, but @amazon and separately @fedex’s use of random, gig economy, non-professional driver/delivery people is a disaster for consumers. I have had 4 packages go “missing” and one left in the trunk of rando driver’s car for a week.

  • Conner_G Conner Galway (@Conner_G) reported from Vancouver, British Columbia

    @canadaposthelps @melwwebb It’s over. In the battle of Amazon vs @FedEx, @UPS & @DHLCanadaHelp I t’s not even fair anymore. Bezos wins. That’s means great things for buyers in the short term, and terrible things in the mid term, but none of those companies have any shot at coming back in the long term

  • Cellowphane Little Light (@Cellowphane) reported from Sandy Springs, Georgia

    Girl I’m bucking down on amazon

  • watjalukinat Watjalukinat (@watjalukinat) reported from Summerside Estates, Ohio

    .@amazon can be awful sometimes. First world problem, but I digress. Ordered something on 2-day shipping. A week later and UPS hasn't even received it to send it. Go to Amazon support and all they can do is refund me and let me sit on wasted time. Then 3-5 days for refund.

  • OlHippyTCF T. C. Fanning (@OlHippyTCF) reported from Kansas City, Kansas

    @amazon @AmazonKindle Fix this

  • fenwench Lisa Wade (@fenwench) reported from Bourne, England

    I have been waiting in all day for an Amazon package. The delivery window was initially 11.30-2.30. Then it went to 11.45-15.45. Now it’s 15.30-19.30 and there’s no sign. It was only a bloody baking tray. Should have just gone down the shop....

  • AntonChigurh81 The Ders (@AntonChigurh81) reported from Shrewsbury, Massachusetts

    @mattwunderlich @JL_Smith91 @dmssoggy @BostonPWD @CityOfBoston But people are dieing from Amazon's policy of delivering packages and using vehicles when they should use bikes. That's the big issue here. You need to focus on that not sports.

  • Abhishekaeie Abhishek Choudhury (@Abhishekaeie) reported from Hadapsar, State of Mahārāshtra

    @AmazonHelp @amazonIN The process is already known to me. This is not the case here. Here its only one item ordered and I have checked with others but nobody got the item. It was mistake by amazon only. Please rectify the issue asap.

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @vicky4244 The mobile urinal for women is about 10 on the Amazon list, when click on of female secret santa. They did scroll down though 🤣🤣🤣🤣🤣

  • Prof_Wandt Adam Scott Wandt (@Prof_Wandt) reported from Manhattan, New York

    @AidB @Macys @Macys has been going downhill lately. I was at the NYC store last week and left due to a payment processing issue causing too long a line to wait. I guess they are having trouble competing with @amazon

  • parlerfranglais meesh (@parlerfranglais) reported from Pine Hill, New Jersey

    @AmazonHelp This is an ongoing issue with them that is never solved.

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