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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Chandler, AZ 1
Phoenix, AZ 8
Holland, OH 1
Jibert, Braşov 1
Ashburn, VA 10
New York City, NY 22
Secaucus, NJ 1
Denver, CO 10
Miami, FL 9
Boston, MA 6
Lucknow, UP 1
Atlanta, GA 9
Bengaluru, KA 1
Rancho de los Guardados, QUE 1
Dallas, TX 14
Bucharest, Bucureşti 1
Paris, Île-de-France 8
Caerphilly, Wales 1
Mauriac, Auvergne-Rhône-Alpes 1
Crystal Springs, FL 1
Baltimore, MD 2
Appleton, WI 1
Midland, MI 1
Salzburg, Salzburg 1
Calgary, AB 2
Gueugnon, Bourgogne-Franche-Comté 1
Marana, AZ 1
Cleveland, OH 1
San Jose, CA 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • viky4web3
    Viky || 4Web3 (@viky4web3) reported

    @AmazonHelp I have sent the message but this issue has ruined my mother's day surprise for my mother.

  • OliverJia1014
    Oliver Jia (オリバー・ジア) (@OliverJia1014) reported

    One of biggest problems with Gen AI is the extreme Dunning-Kruger effect it gives to very mediocre people who have no idea what creativity is. AI slop books are flooding Amazon and further diluting the quality of everything. No, running a prompt doesn’t make you a writer.

  • StuFord5
    Fordie (@StuFord5) reported

    @AmazonHelp Shocking @AmazonUK shocking service, so your 3rd party issues become our problem.

  • JagiMariusz
    Mariusz Jagielski • Amazon (@JagiMariusz) reported

    @ramsey17 @AmazonHelp We had similar situations before with Amazon logistics pricing. The hardest part is usually not the issue itself, but getting a real explanation instead of reopening the same case multiple times.

  • GRamkrishna2007
    GG (@GRamkrishna2007) reported

    @AmazonHelp A recent bulky-item delivery was incorrectly marked as “address notfound” despite multiple successful past deliveries to the sameaddress. Subsequent orders are now getting auto-cancelled. Requestingreview ofdelivery/address verification issue and account trust status.

  • NaGodave
    Golden Ratio🇮🇳🚩🇺🇸 (@NaGodave) reported

    @Sarthak4Alpha IRCTC crashes every day at 10am,there must be a huge schedule inflow of datajobs are triggering or due to absence of fine tuning of application at load balancer level to optimize the issue. Amazon has auto scaling elastic load balance,intelligent routers with zone availability

  • sagumagency
    Sagum (@sagumagency) reported

    Amazon Ads ROI isn't broken. Your attribution window probably is. We see brands blame the platform when conversions look flat, but most are only tracking 7-day click windows. Extend to 14 days and layer in view-through. You'll often find 20-30% more attributed revenue hiding in plain sight. What's your current attribution setup?

  • jzell2285
    Jzell2285 (@jzell2285) reported

    @doc_1029 @amazon I connected with Amazon right online. My problem was just the opposite. They kept delivering packages to me from other addresses!! I even said to the driver look at this address on this package is this the same address you see on the door, no, why are you delivering it here? well my little GPS tells me to!!!

  • waseemahad
    waseem ahad (@waseemahad) reported

    @AmazonHelp The link is not working.

  • MarmatHimanshu
    Himanshu Mnmrt (@MarmatHimanshu) reported

    Ordered an item on Amazon India with a promised 4–6 hour delivery, but it hasn’t even shipped after 2 days. Multiple chats/calls done, but only being told there is a “technical issue” with no resolution. Very disappointing experience. @amazonIN

  • Kentuckyisawes1
    Kentuckyisawesomebro (@Kentuckyisawes1) reported

    @beffjezos Tbf didn’t amazon start having some major reliability issues because of AI? Really need to be careful moving these technologies into production systems for important infrastructure.

  • DabangPankaj007
    Pankaj Gupta (@DabangPankaj007) reported

    @AmazonHelp I have contacted there is no way to connect to customer service for the exact issue,you would need to connect for Amazon prime then ask the agent to transfer the call to someone else , why should I do that!

  • EinarJohnson_XR
    Einar Johnson (@EinarJohnson_XR) reported

    @mattworkman I bought a few cameras from Amazon and never had issues. B&H is closer to you so maybe not a bad option but certainly never had issue with either.

  • ShizuhaLabs
    Shizuha⚡ (@ShizuhaLabs) reported

    @AmazonHelp Received incorrect item Order # 407-3160312-3117150 ... can you please ensure to fix this on your end? .... create a lot of problems for us consumers ... Kindly resolve this at the earliest

  • peggy_blair
    Peggy Blair (@peggy_blair) reported

    @AmazonHelp Your DM doesn't provide a secure link: it takes me to the Amazon website where I'm supposed to sign in through my Amazon account, and I don't have one.

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