Amazon Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  AndrewAssassins (@AndrewAssassins) reported 32 seconds ago

  This has Been said More than once, voice budget and Animation Budget are completly separate things, the issue Is how Amazon pushes the seasons to be yearly with very low number of people working on it, and it's budget being Lower however doesn't mean they are sharing with the VC

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  सुशील भारतीय (@Mycountry1no) reported 3 minutes ago

  @AmazonHelp After disscus with CS team they assured me to resolve my issue other side local courier office called me for collecting his office else Rto done by Today.

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  Tomasz Onyszko (@tonyszko) reported 5 minutes ago

  Me: Hi, I bought your device, it has broken. Can I get a new one. Seller (on Amazon): Yeah, we are sorry, check this to ensure it is broken and give us serial number Me: Yeah, it is broken, here's a serial number Seller: Yeah, we are sorry but it was more than year ago so we can give you back 39% Me: We are in Europe, so here are my customer rights. Seller: OK, here's full amount refunded.. EU has its downsides but also its upside sometimes.

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  Deepak Mishra 🇮🇳✨ (@DeepakNavigator) reported 5 minutes ago

  @amazonIN Hi @AmazonHelp, I’m facing an issue with my recent orders. Yesterday, 1 item was marked as “delivered to resident” even though no one was at home and we didn’t receive anything. Today again, another order is showing delivered but we have not received it.

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  Niranjan Shendge (@NiranjanShendge) reported 8 minutes ago

  Amazon SEO is quietly moving from keyword matching to product understanding. A lot of sellers still talk in terms of “A9 vs A10”. But the more interesting shift is somewhere else. Amazon has publicly described a system called COSMO (Common Sense Knowledge Generation and Serving System) which has been deployed across Amazon search applications like search relevance, recommendations, and navigation. Amazon says it helps generate and serve e-commerce common-sense knowledge at scale. In simple words: Amazon is getting better at understanding not just what a product is called, but what it is for. That changes a lot for sellers. Earlier, the game was heavily about keyword coverage. Now, it is increasingly about whether your listing clearly captures: Product use-cases Attributes Compatibility Context and most importantly Customer intent Amazon’s own seller docs still say discoverability depends on the quality and completeness of your titles, bullets, descriptions, and attributes. Their India help pages also make it clear that attributes and bullet points help both search visibility and conversion. And with Rufus now live in India, this becomes even more important. Rufus is trained on Amazon’s product catalog, reviews, community Q&As, and web information to answer shopping questions. Which means bad listing content is no longer just an SEO problem. It becomes an AI understanding problem too. So the next phase of Amazon SEO probably looks less like keyword stuffing and more on the lines of; "Can Amazon clearly understand what your product is, what it does, who it is for, and when it should show up?" That is a very different game. And honestly, a much more interesting one.

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  Naveen Kumar (@tsn7seven) reported 8 minutes ago

  @AmazonHelp They simply telling we can't resolve your issue

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  Sameer Deogire. (@samy080) reported 10 minutes ago

  @AmazonHelp @amazonIN From 10 years i m using same address on @Amazon. IN for delivery & ther haz been no issue over & abv tat the product was out for delivery for whole day so how come its undeliverable.....?

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  Muhammed Razvi (@y692zny7rq) reported 11 minutes ago

  @AmazonHelp It feels like you’re just giving me false reassurance, and the same issue happens with customer care as well—you people only end up troubling customers instead of helping them.

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  Kittu Krishna (@wtf_kittu) reported 12 minutes ago

  @AmazonHelp @amazon Dude! Did you understand my issue at all?

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  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 13 minutes ago

  When a product gets traction on TikTok, some of the traffic will spill over to Amazon in the form of brand searches. Most sellers only think about the upside: more traffic, more sales. But there are second-order effects which we’ve seen firsthand. Traffic that comes from TikTok doesn’t behave like Amazon-native traffic. And that can show up in review scores, due to the different path to purchase: - They’re sold by a creator, not your listing - They may not read the PDP in detail (impulse buy) - Expectations are set externally by the TikTok creator - and sometimes inaccurately That can lead to: - More mismatched expectations - Lower review scores vs non-branded search traffic On the other hand, traffic from TikTok can convert well even if the review score of the item isn’t good: - Shoppers trust the creator - They’re pre-sold before they land on PDP - They may completely ignore weak reviews because the product looked cool on TikTok. I have seen products with a 3.5 star rating perform extremely well because of traction on TikTok So you can end up with: - High conversion rates - Over time, lower review scores What to do: 🔶 Align your PDP with creator messaging → Mirror claims, visuals and use-cases so there’s no disconnect 🔶 Control the narrative where possible → Brief creators properly, avoid overpromising, standardise key selling points 🔶 Monitor review quality, not just volume → Look for expectation gaps in feedback and fix them fast (content, creatives, FAQs)

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  Sidhartha Singh (@kumarsidh) reported 16 minutes ago

  @AmazonHelp Link is not working. Let's chat via the message option.

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  Sarah B Devotion 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DevotionSarah) reported 21 minutes ago

  @GeorgiaMaeCole1 What's your issue with it? Are you a wanted criminal? If not then you've got nothing to worry about. You're being tracked every day, cctv, self scanners, social media holidays abroad, Amazon etc

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  Aami_Zone (@AmutaSivadas) reported 22 minutes ago

  @AmazonHelp . Now this. While sending email of suspicion, just say the issue. So that we can reply if there is some issue

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  vishnu sai (@tsaivishnu345) reported 25 minutes ago

  @AmazonHelp This is the worst experience from Amazon multiple times please look into the immediate action by submitting the delivery partner number or delivery agent number to resolve the issue soon

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  Fluffy_bunnyface (@FBunnyface) reported 26 minutes ago

  @GPrime85 That was not my experience - I self-published a handful of books and had no problem getting them on Amazon. I printed myself but used them for distribution, maybe it's the distribution that's the problem?