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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 4
Wiesbaden, Hesse 1
Columbus, OH 1
Indianapolis, IN 1
Montbéliard, Bourgogne-Franche-Comté 1
George West, TX 1
Ligueil, Centre 1
Rennes, Brittany 1
Valparaiso, IN 1
Milan, Lombardy 1
Weaverville, NC 1
Charlotte, NC 2
Panama City Beach, FL 1
Paris, Île-de-France 15
Belfort, Bourgogne-Franche-Comté 1
Bordeaux, Nouvelle-Aquitaine 2
Phelan, CA 1
Perpignan, Occitanie 2
Monterrey, NLE 2
Nangis, Île-de-France 1
Conway, SC 1
Holywood, Northern Ireland 1
Poussan, Occitanie 1
Westbrook, ME 1
North Royalton, OH 1
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Guadalajara, JAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • _kaifladla
    KaifLadla (@_kaifladla) reported

    @AmazonHelp Please ensure this issue doesn’t happen again If it does I may request a refund Kindly don’t affect my account or order history as this wasn’t my fault. Thank you. 🙏

  • pyewacket1036
    Jack Hammer (@pyewacket1036) reported

    @Expat_Matt First, years ago, it was opposition to nuclear reactors. "They can blow up like Nagasaki!!" then it was fracking. Then it was Amazon distribution centers. Now it is AI data centers (formerly known as server farms). The same Luddites that destroyed weaving looms centuries ago.

  • JonHardwick98
    Jon Carlos Hardwick (@JonHardwick98) reported

    @SaveEQGsASAP @Mixmaster226 That’s terrible, so sorry to hear that, the only option is try to find another source of income, if you’re not working you should probably find a employment office to get you resources to find work also try to see if Amazon UPS or FedEx is hiring package handlers, they usually hire quickly with no interviews, just apply and they’ll set you up with orientation. It isn’t much money but may be enough to help pay for your moms insurance and if you can get with ups after half a year you get medical vision and dental coverage for free.

  • Chrisco87940723
    Chris Cook (@Chrisco87940723) reported

    @avidseries Mechanization reduces labor. Amazon and others decrease the need for retailers of all kinds. And small retailers with slow inventory turnover (small towns) fail first. It happens even more quickly when Local and state governments fail to reduce taxes and government quickly enough to match the decline in population. Increasing sophistication (media) makes it easier to see what they are missing out on—medical specialists, better housing, restaurants fast food, social life, entertainments, etc. and, the grass is always greener. It seems inevitable.

  • DanielKarpuc
    Dan Karpuc (@DanielKarpuc) reported

    @AmazonHelp Cole, in my eyes, the only way to solve this issue is to feature "Trend or Trap" on Amazon Prime. And also blast out an email to every Amazon user with a TrendsCenter install link. I spent $8 on the cord, Cole. $8. Think about it.

  • anish86912312
    anish (@anish86912312) reported

    @AmazonHelp I have this problem for around 2 months now they fix the restrictions and then the restriction keep coming back and ofm amazon keep giving me new reasons Can you please help as my other accounts are also restricted now and I can't order anything

  • adivatsya
    Adi Vatsya (@adivatsya) reported

    @AmazonHelp Wassem and @amazonIN, I will keep tweeting until my issue is resolved. You people don’t seem to realize how shady and unreasonable these policies have become. Customers are being pushed through endless loops instead of getting a simple solution to their problems.

  • bryansnatchko
    Bryan (@bryansnatchko) reported

    @atutruckers If it was the McMaster-Carr guy I might be in trouble. Who buys stuff from Amazon anyway?

  • MHaroon_Zaman
    Haroon Zaman | Amazon Brands (@MHaroon_Zaman) reported

    @eSellerworld15 Reimbursement audits often uncover silent margin leakage. Monthly reconciliation turns overlooked Amazon errors into recovered cash.

  • GamerLXXXVI
    Gamer 𝕃𝕏𝕏𝕏𝕍𝕀 (@GamerLXXXVI) reported

    @amazon @AmazonHelp I need your attention on a situation. Original payment method is not working, I switched over to X Money and it’s still not working. Amazing you took Amazon Music from my X Money but not my transaction. How did that happen? I updated my card to pay for goods not Amazon Music. Please DM me ASAP.

  • sickmarin87
    Sickmarin87 (@sickmarin87) reported

    @AGOWA So instead of the state protecting workers from lower wages due to fraudulent employment, you’d rather make it easier for them? Gig work to help with bills is drastically pushed down as well. One second doing Walmart Spark or Amazon Flex would expose this to anyone.

  • benwarrendtc
    Ben Warren (@benwarrendtc) reported

    Headline busting news in the world of commerce: 22 states and the FTC are suing Amazon alleging a $20 billion ad-rigging scheme. There's a hard truth underneath this story: many brands have been throwing away money due to their own mismanagement of Amazon PPC. Most brands and even many "professional" PPC agencies leave campaign level bidding strategy on Dynamic bids - up and down. That setting lets Amazon raise the bid you set by up to 100%. You put in a bid of $1.50 and Amazon can bid $3.00 with your budget. The lawsuit alleges that Amazon manipulated PPC bidding and claims about 1.2 million advertisers got hit, including 500k small businesses. Amazon denies it. If they were changing the rules on the auction, they should answer for it. That said, if you let them, that's on you. The government can try to hold Amazon accountable. It's our job to hold our team and agencies accountable. Use this news as an opportunity to do just that.

  • Klaudnin3
    Hindsight Capital (@Klaudnin3) reported

    A senior materials manager at Amazon Web Services, the person who actually buys memory for AWS data centers, just gave the clearest HBM roadmap I've seen anywhere. $MU Here is what he said (found on @AlphaSenseInc): 1. HBM4 share right now is 85% SK hynix, 10% Micron, 5% Samsung. By the mass production ramp around Q2 2027 he expects 50/30/20. Micron triples its share while Samsung stays stuck. 2. Pricing: HBM3 runs about $300 per stack today. HBM4 opens near $600 and maybe moderates toward $550 once Samsung and Micron ramp. You don't get a double on a node transition in a commodity. You get it when the qual list is two names long. 3. Samsung had the highest failure rate of the big three on HBM3 and is furthest behind on HBM4 quals. He doesn't see them passing quals in volume until well into 2027, which is how they end up the 20 in that split instead of the 30. 4. Hyperscalers have no LTAs on HBM today but he's 99% confident they are coming for both HBM3 and HBM4. Three to five year terms, 10 to 30% upfront prepayments, take or pay volumes, price floors, roughly 5% caps on annual increases. 5. The catch: LTAs have less teeth than people think. Buyers commit to about half of real need, prepay 30% of that, and can defer or walk away from the rest. He'd still put 90% of HBM4 volume on LTA because spot supply basically won't exist. NVIDIA gets top allocation no matter what. 6. Demand isn't the constraint, power is. AWS unconstrained memory demand grows 40% next year but gets shaped down to 20 to 25% because there's nowhere to land the racks. The read through: Micron goes 10% to 30% of HBM4 at $550 to $600 a stack. That trade works even if pricing rolls over faster than this guy thinks.

  • BlackLabelAdvsr
    Jon Elder (@BlackLabelAdvsr) reported

    The key to running an Amazon business: - AB test everything including your hero image and A+ content. Yes, even your pricing. - Your advertising budget should increase every day and never go down. - Have a team of overseas employees managing all the mundane tasks. - Always be launching new products. Some will stick and others will fail. With a 25% success rate, this compounds quickly over a few years. Before you know it you have 100+ products on Amazon. - always be improving quality. I’m talking production quality, customer experience, and packaging. Basically never get lazy. - Invest in your media assets including video! With abundant AI tools, you have zero excuse. If your pictures and videos are not too 1% you are just lazy. If this is you, get to work. If you do each of these flawlessly, there is no reason you can’t be running a $10 million Amazon FBA based business within five short years. Now, I know this is a long time horizon for most but in reality it’s nothing! Once you get past year 1, everything becomes easier. Now get building and start printing!

  • brookebermudez_
    brooke🌸 (@brookebermudez_) reported

    @amazon Yall customer service is terrible. It seems like not everyone follows the same policy and or are not properly trained. Been dealing with an issue for two weeks and have been told multiple different things. Get your employees back in trading.

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