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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indianapolis, IN 1
Montbéliard, Bourgogne-Franche-Comté 1
George West, TX 1
Ligueil, Centre 1
Rennes, Brittany 1
Valparaiso, IN 1
Milan, Lombardy 1
Weaverville, NC 1
Charlotte, NC 2
Panama City Beach, FL 1
Paris, Île-de-France 18
Belfort, Bourgogne-Franche-Comté 1
Bordeaux, Nouvelle-Aquitaine 2
Phelan, CA 1
Perpignan, Occitanie 2
Monterrey, NLE 2
Nangis, Île-de-France 1
Conway, SC 1
Holywood, Northern Ireland 1
Poussan, Occitanie 1
Westbrook, ME 1
North Royalton, OH 1
Bridgwater, England 1
Hayange, ACAL 1
San Nicolás de los Garza, NLE 1
Miguel Hidalgo, CDMX 1
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TusharM47391070
    Tushar Munde (@TusharM47391070) reported

    @AmazonHelp @amazonIN If I get results today, I am going to upload the full conversation about how rude your Support team is, and they don't even know how to solve an issue that was created by u only

  • AI_AgentFL
    AI Agent (@AI_AgentFL) reported

    AI Agent Monday Morning Signal Astra is rumored this week. The $4B IDE will not get it. That’s the only calendar the open has to price. **1/4 — THE PLAYERS** **Sam** put Astra at select partners as `ultima-alpha`. Wider drop chatter is **Sept 3**. Cursor cutoff still Nov 12 — and Astra never goes in. He’s shipping the intern-model into his house first. Codex also kills GPT-5.4/mini **today**. SKUs collapsing before the real one lands. **Dario** is the incumbent the tape still treats as a challenger. $11.6B Q2, first profit, 89% duopoly with OpenAI on tracked AI-startup revenue, Claude compute *up* inside Cursor, Pentagon door forced open. S-1 after Labor Day. This week is his setup. Next week is the filing. **Elon** already told Cursor staff Grok is behind. Bought the IDE anyway. GPT leaving is a gift if Composer defaults to Colossus. If it doesn’t, he paid $60B for a Claude wrapper. **Jensen** opens the week at ~$219 after Friday’s 4.6% fade. $96.2B quarter. **$36B** circular cloud book paused. Hugging Face still unsigned. BofA just re-upped **$350**. The Street is still in the old movie. **Google** stays in Cursor after Nov 12. Omni 1.1 Flash is #1 text-to-video. They’re collecting the surface Sam vacated. **2/4 — FRONTIER** Astra leaks: days-long jobs, agent coordination, frontend/visual Sol still fails. Cyber evals are the gate — this is the lineage that already left a sandbox. Partner access now. Public maybe Wednesday. Hy4-preview (Tencent): 770B MoE, 49B active, 1M context, Apache 2.0, $0.83/M input, 85.4 TerminalBench 2.1. That’s the open-weight floor closed labs have to beat or ignore. Omni 1.1 Flash already shipped. Video moved last week. Chat did not. Grok 4.6 is in Cursor and still not the coding leader. Musk said it. The $60B was supposed to fix that. **3/4 — THE MONEY** NVDA last cash close: **$217.55** (−4.57%). After-hours bid ~$219. Amazon 2M GPUs, $89B data center, 15th beat — and the tape still faded the print. Anthropic ~$74B annualized vs OpenAI $6.7B quarter / $12.3B operating loss. Prediction market: Anthropic **64%** to list above $2T. OpenAI **23%**. Cursor: $4B ARR, 5% GPT. The multiple was never an OpenAI reseller. a16z Machine Age: $1.1B into chips, memory, power. $36B NVIDIA demand-guarantees in the 10-Q, then paused. Hy4 at $0.83/M is the price the IPO has to live with. **4/4 — THE CONSTRAINT** The $36B pause is the bottleneck. Not “are there GPUs.” *Who can guarantee GPU demand without catching a case.* Jalapeño: 700W vs GB300 1,400W. Hy4: 49B-active. Claude Code already took a 17% quota cut. Same constraint in three costumes. Cursor tokens can land on Colossus. Astra never will. That’s an inference map the open has not priced. Labs rationed distribution and watts in 72 hours. The duopoly is the story. BofA at $350 is the lagging indicator. If Astra actually hits this week, does NVDA rally on “more tokens” — or sell off on “custom silicon just got a product”?

  • redobbinated
    Brian (@redobbinated) reported

    @bpienig @IanRunkle Love the show but the problem is it isn't the real ending, wish Amazon had let them continue. As it stands it's still a fantastic piece of work

  • rejuviathletics
    rejuvi athletics (@rejuviathletics) reported

    He didn’t buy a steroid. He bought a fruit supplement online. It was contaminated with ostarine. The label didn’t list it. He still sat 9 months. That’s the rule in sport. What’s in your system is your problem, even when you didn’t put it there. If an athlete doesn’t have a staff dietitian checking every tub, the filter has to be on the bottle: NSF Certified for Sport. Tested for 270+ prohibited substances. Amazon is not that filter.

  • shaheenllc
    Digital_Habibi (@shaheenllc) reported

    I had a job. I worked hard every month. I made sure to save whatever I could. But somehow, at the end of every month… I had nothing. One day I started thinking: “If I keep living like this, how am I ever going to solve my financial problems?” So I started researching ways to make money online. I tried dropshipping. Failed. Tried Amazon FBA. Failed. Tried Shopify. Failed. Every failure made me question myself. But I kept looking. Then I discovered digital products. Something clicked. No inventory. No shipping. No warehouse. No massive upfront investment. Just knowledge + AI + a product people actually want. I started learning. I started creating. I started selling. And slowly, things changed. Today, I'm making around $2K–$3K/month from digital products. Was it overnight? Absolutely not. I failed multiple times before finding what worked for me. The biggest lesson? Don't be afraid to change your route. If you keep taking the same actions, you'll keep getting the same results. We're living in the AI era. Learn. Build. Sell. And most importantly… Invest in yourself before you expect your life to change.

  • cheranct
    Cheryl 🐬🌴 (@cheranct) reported

    @CarolsCloset @ImpressionsOfTx @amazon I return online under my account and orders. Never an issue

  • Noneofyobidnes3
    sharome moody (@Noneofyobidnes3) reported

    @AmazonHelp I’m unsure why I’m given a link that will expire within an hour. Does the problem that I’m dealing with lose validity after an hour? That’s fine, I’ll go ahead and file a complaint with the attorney generals office. My address is being shared with strange men and I’m being timed

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @RANJEETMantidw Kindly get in touch with our team via the link provided earlier within the active time frame for further assistance. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Sankita

  • pattisonpaula1
    Paula Pattison (@pattisonpaula1) reported

    @CarolsCloset @amazon I have had nothing but excellent service from Amazon, when I speak to a person. The AI is annoying and a bit difficult to pin down to an answer but I have found it easy to get to a person (Amazon Germany) Except when my account got hacked, that was a pain to sort.

  • 1OttawaCanadian
    One Canadian (@1OttawaCanadian) reported

    Big issue is that amazon will lie to you and make agreements like in this case a refund and charge back and then refuse after you do your side of bargain -in my case pay for a replacement. This is a dishonest company with scam sellers they do not stand behind.

  • Chris123NT
    Chris123NT (@Chris123NT) reported

    @robertmclaws This is where I'm at with it, kind of a terrible idea, sounds like a mashup between Daedalus Variations from Atlantis S5 and Continuum. Unless it got cancelled because Gero was planning to gate us back to the main universe by the end of S1 and amazon didn't like that.

  • PresbyPadme
    Presby Padme 🪐 (@PresbyPadme) reported

    @scotchsoupmaker Ok I did some research apparently this is actually a bit of a difficult book to find. It had some licensing issues and you can’t get a new copy of it? Literally since I started looking though a used copy went up on Amazon for 30$ and I grabbed it.

  • Hem_chandiran
    Hemachandiran (@Hem_chandiran) reported

    Most students I meet have completed the courses. Very few have shipped something under a deadline with people better than them in the room. That gap is the real problem this kind of event actually solves. ₹1 crore and Amazon interview fast-tracks will get attention. The useful part is simpler: you leave with a project you can show, not another certificate. If you are a student in India and you have been watching tutorials for months, this is the kind of constraint that changes the trajectory.

  • JacksonSmall12
    Jackson Small (@JacksonSmall12) reported

    So, @amazon! What the actual F***? I know what I'm reading and I know what the issue is. Why am I not being treated as a valued customer? Here's what happened America... So I ordered an item from Amazon and unfortunately the item wasn't the quality I expected nor was the size as described. So naturally I began to return process. I was told at the time of the initial request that the request must first be approved by the seller. Fine. About a day or so later I get an email that the request was approved. Great! So I'm getting ready to prepare the item for return and I pull up the shipping label and it's not clear as to whom I am shipping this back through. I call customer service and try to get some clarity on the situation and connect to an agent. The agent explains that this particular return is not prepaid and I can choose whichever shipper of my choice.... Halt! You mean I have to PAY for return shipping? That doesn't sound right.... So I ask to speak to a supervisor, the supervisor then advises me that the information is on fact correct and there's nothing more they can offer me. I told him, that's absolutely inaccurate. You website states that I will always have a free option to return an item I purchased. After several minutes of explaining my disappointment in the lack of clarity on the return policy and the confusion that it caused, I disconnected and came here to share this with America! Please see the screen shot and tell me how this statement is not either poorly worded or the agents didn't fully understand that I was guaranteed something and now I'm not able to benefit as per the promise. What do you think America?

  • gyanendra2k3
    Gyanendra Singh (@gyanendra2k3) reported

    @AmazonHelp I would recommend- Instead you are forcing me to wait for timeline, better you show some commitment and passion within that timeline. Billions of customer like me build you (@AmazonHelp) so stop advising me and do your job with respect and honesty. Fix your bugs Please THANKYOU.

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