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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 17
Aurora, CO 4
Orange City, FL 1
Orlando, FL 9
Atlanta, GA 30
Lynchburg, VA 2
Xalapa de Enríquez, VER 2
Plymouth, NH 1
Philadelphia, PA 8
Wilmington, DE 2
Denver, CO 20
New York City, NY 45
Rennes, Brittany 2
Minneapolis, MN 12
Chicago, IL 45
Washington, D.C., DC 18
Clearwater, FL 4
Miami, FL 29
West Springfield, MA 1
Vancouver, BC 4
Chiclana de la Frontera, Andalusia 1
Tempe, AZ 1
Los Angeles, CA 40
Eagan, MN 2
Seffner, FL 1
Staunton, VA 1
Paris, Île-de-France 24
Huntsville, AL 3
Neu-Ulm, Bavaria 1
Louisville, KY 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Khushbu21171646
    Khushbu Kumari (@Khushbu21171646) reported

    Extremely disappointed with @tataplayfiber and Tata Play Binge service! My Amazon Prime subscription (bundled via Binge) has been not working for over a week. The promised TAT (Turn Around Time) for my complaint has already passed, with zero resolution so far.When I reached out

  • ProudOnPunjab
    Proud On Punjab (@ProudOnPunjab) reported

    There is no relevant option to assist for my issue. Very bad service. Not at all expected. If you really care about your customer then I have shared details of my order over DM. Now share the refund and return details. U have no right to delay my money. #amazon #scam @amazonIN

  • glepkoff127
    Greg Lepkoff (@glepkoff127) reported

    white labeling gets you to market fast. it also means 300 other brands are selling the exact same product with a different label. that's fine at launch. it's a problem at scale. amazon now requires full traceability for private-label health products. 73% of buyers prefer brands that disclose their manufacturer. 68% will pay 22% more for verifiable sourcing documentation. highest profitable brand in 2026 used white label to validate demand… and then moved to custom manufacturing to build a real ip moat. you can't build margin on a sku anyone can copy in 2 weeks.

  • VoiceOfMehak
    Mehak Sharma (@VoiceOfMehak) reported

    @AmazonHelp Pls call..your link is not working

  • _TheSyedAhmed
    Syed Ahmed (@_TheSyedAhmed) reported

    @AmazonHelp I have not received any Email nor my problem has been resolved. This is pathetic customer service from Amazon. @AmazonHelp

  • TNalewaja
    Truth (@TNalewaja) reported

    Walmart just cheated me, Walmart split up my latest order so I would be charged two delivery charges of $5.99 each total of $11.98 and Walmart will NOT fix the problem. From now on I only shop with Amazon no more Walmart.

  • sps_adit1
    Sarvesh Shrivastava (@sps_adit1) reported

    @amazonIN Amazon is a cheater company,bcs I was customer from last 10yrs,but now fill Amazon sending goods and when the return issue raised it will take so much time to return.Meesho return as pick up,though Meesho return money within 3 hours after picking up the goods.

  • SparkyPipeline
    Wallace Krueger (@SparkyPipeline) reported

    @Isa_11_AC Amazon! I had the same problem!

  • KrackCode3
    KrackCode3 (@KrackCode3) reported

    Ik it was a technical error but I really love that silent sky cam from Amazon Prime

  • ppctools1
    PPC TOOLS (@ppctools1) reported

    @Amazon_PPC_Ads 100%. Run audits all day and easily 80% of bad ACOS cases trace back to the listing. If organic CVR is under 10% you're just paying Amazon to send traffic to a leaky page. Fix the main image and price first, then touch the bids.

  • Dhiraj59567311
    Dhiraj (@Dhiraj59567311) reported

    @AmazonHelp @AmitAgarwal After waiting for 6 days you are still asking for 3 working days to solve my issue? What a useless service you guys have. Common how pathetic you and your team can get @AmitAgarwal

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NaveenK33327361 Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • Clean_Energy_BS
    CleanEnergyIsBS (@Clean_Energy_BS) reported

    @C_3C_3 Because they do NOT hold those amounts in cash! They "support" what are worthless trash issues, such as @amazon which has a purported Mkt cap of $2.74 trillion. It's a delivery service, that pays $0.00 dividend. That is INSANE.

  • AbhishekSpin
    Abhishek raj (@AbhishekSpin) reported

    @AmazonHelp @AmazonHelp Really disappointed with Amazon Shipping. Already sent an email to the support link provided earlier, but there’s been zero response. Tracking details are inaccurate, and the package is moving within the same city at an extremely slow pace. Is Amazon even reliable?

  • vanita_2380
    vanita (@vanita_2380) reported

    @AmazonHelp Not working

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