Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 31
Seattle, WA 30
Dallas, TX 28
Atlanta, GA 24
Chicago, IL 23
Los Angeles, CA 20
Miami, FL 20
Columbus, OH 17
San Francisco, CA 17
Denver, CO 16
St. Louis, MO 14
Charlotte, NC 14
Portland, OR 13
Indianapolis, IN 12
San Jose, CA 12
Phoenix, AZ 12
Ashburn, VA 11
Edison, NJ 11
San Antonio, TX 10
Tampa, FL 8
Philadelphia, PA 8
Columbia, MO 8
Washington, D.C., DC 8
Las Vegas, NV 8
Paris, Île-de-France 7
London, England 6
Buffalo, NY 6
Houston, TX 6
Brooklyn, NY 6
Lexington Park, MD 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraHaysSmi1 Barb #irishgirl (@BarbaraHaysSmi1) reported

    @dgelles @nkulish McKenzie Scott needs to give away her billions to the people that made her billions! Amazon treats the employees terrible

  • TomorrowMother Zeke 🏳️‍🌈🏴‍☠️🌬❄️ (@TomorrowMother) reported

    @AmazonHelp Lol "Selma" tried to repeatedly cancel my account instead of actually look into the issue. I'm not clicking any links from Amazon unless it's actually something useful

  • Dravidict Anurag Rekhi (@Dravidict) reported

    @AmazonHelp There is no correspondence to this matter. I don't know who to contact? My calls & chats to the customer care shift from Kindle team to payments team to billing team to xyz team no one reverts. Please help in resolving the issue.

  • Adarshdubey19 Adarsh dubey (@Adarshdubey19) reported

    @AmazonHelp i had to send someone to the market to recieve the delivery as i was in a meeting. This is such a bad experience for a prime member. And i have faced the same issue before as well. You guys just take feedback and don't do anything. Worst experience.

  • edstub207 Eddie Stubbington (@edstub207) reported

    I really wish Amazon had a fix for the bot problem. Scan etc have done some attempts at it. Amazon hasn't so they always go out of stock.

  • geauxcox GeauxCox™ (@geauxcox) reported

    Amazon moving slow on the shipping.

  • chirag_khera002 chirag khera❤️ (@chirag_khera002) reported from Gurgaon, State of Haryāna

    @AmazonHelp It's been two days now there is no resolution yet this how they work!! They aren't able to fix that website issue

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: fdcservers[.]net ISP: Amazon PING: 6.702ms Download: 546.85Mbps Upload: 751.54Mbps

  • SHARWANKUMAR02 ShaRwan Kumar (@SHARWANKUMAR02) reported

    @AmazonHelp Which is playing with the sentiments of a customer. This means that the company has nothing to do with the customer's goods or his problem, its purpose is only to make profit.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 13.35ms Download: 610.39Mbps Upload: 659.12Mbps

  • AmazonFCMelisa Melissa at LGA9 📦 (@AmazonFCMelisa) reported

    @Homeski93648743 Amazon min is $15hr, I am making $20.05hr, and I'm happy about it. I'm making $4 less than my dad who's worked for the state for 31 years now. And I am able to afford everything I could need or want. I have been supporting my family with no issues.

  • flowmastr1x Allen Roe 🍍 (@flowmastr1x) reported

    @AmazonHelp After trouble shouting myself I found out it was your iOS app

  • ibtheib Ib Ibrahim (@ibtheib) reported

    @AmazonHelp @AmazonHelp - any response on this issue that's been forcing me to run around in circles for well over 10 days, coming up on two weeks now?

  • FrozenFragility CheetoFingurz (@FrozenFragility) reported

    @HiScoreLad @Wario64 Did you have to make a different amazon account for this? It wont let me sign in.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @MissSusie66 Hi, sorry to hear this. Have you tried using Amazon Music on a different device to see if the same issue occurs? -Barry

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