Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 21
Dallas, TX 18
Atlanta, GA 18
Seattle, WA 17
Columbus, OH 14
Chicago, IL 13
Denver, CO 12
Miami, FL 11
Charlotte, NC 11
Edison, NJ 10
San Francisco, CA 10
Los Angeles, CA 9
St. Louis, MO 9
San Jose, CA 8
Manchester, England 8
London, England 7
Indianapolis, IN 6
Ashburn, VA 5
Las Vegas, NV 5
Tampa, FL 5
Philadelphia, PA 5
Columbia, MO 5
Lexington Park, MD 5
Washington, D.C., DC 5
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Jacksonville, FL 4
Portland, OR 4
Frankfurt am Main, Hessen 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LeaksApplePro LeaksApplePro (@LeaksApplePro) reported

    @DoubleT2323 @AmazonHelp If the Max has no issues then it’s fine, but if you ever find a problem with one be ready for a huge wait.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.611ms Download: 603.91Mbps Upload: 711.88Mbps

  • cube_drone cube drone (@cube_drone) reported

    @pinskinator Does trusting a company come entirely down to privacy and security? I trust Amazon not to sell or lose my data, more or less, but I don't trust them to use that data responsibly or ethically on my behalf.

  • JudyK33695725 ProudTrumpgirl (@JudyK33695725) reported

    Amazon is selling “Blue Lives Murder” masks & t shirts. Sick asses!These hypocrites will be the first 2 call Police if their houses are broken into! With all the criminals & gang members being let into our Country by this disgusting administration, we need Police more than ever!

  • GrizziiBoi Dorian Griffin (@GrizziiBoi) reported

    @XboxSupport Is there any reason why hdr would stop working for my Xbox one x only for Amazon Prime yet still function for Netlfix and games. There terrible customer support has no answers for this.

  • xxnike0629xx xxnike629xx (@xxnike0629xx) reported

    @ryanlbowman Someone might've hacked into your PayPal and made a purchase on Amazon? I'd check your PayPal and take screen shots and show it to both @AmazonHelp and @AskPayPal to fix this. Do you have 2 step verification set up on PayPal & Amazon? You should do it for all of your log in's.

  • LeighWilder42 Leigh Wilder (@LeighWilder42) reported

    Those coupon trolling apps are starting to piss me off. Yeah, its fine if you use them on amazon or Walmart or whatever, but I have new customers using the coupon code that is only mailed out to returning customers, and I am not down with that.

  • kshyamsundersrd shyamsunder karanam (@kshyamsundersrd) reported

    @AmazonHelp Dear @AmazonHelp @amazonIN I am still waiting waiting waiting!!!!!! Did not get any call or message yet. I think customers' queries or issues doesn't matter to Amazon I think!!!!

  • Jakep2334 DieselbloodDoc (@Jakep2334) reported

    @RokuSupport My problem has been resolved. It seems it was a softwear issue on Amazon's side. Thanks!

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.14ms Download: 592.91Mbps Upload: 684.54Mbps

  • michaelpatron0 Michael Patrón (@michaelpatron0) reported

    @AmazonHelp lol, sorry but I don't think so. I open about 2K cases with SS yearly and there is already a case opened on this which obviously will take time and: time = money. This issue never should have happened to begin with and opening a case isn't going to do anything but I will.

  • Zaack23 What good are notebooks? (@Zaack23) reported

    @phillipdyte Two problems with this. 1. Willing to bet the Amazon fee is frequently less than the fulfilment and shipping platform you'd have to build in-house otherwise. 2. This is bollocks anyway; I buy off-Amazon all the time and they are not things that are on Amazon.

  • lilleysj Samantha Lilley (@lilleysj) reported

    @AmazonHelp Will I be able to get a postal address this way, without having to give an order number? If so, what are the numerous options I should select for wanting to submit a complaint already written complaint letter about ongoing delivery problems.

  • bitchcustodio if u dont like dont look (@bitchcustodio) reported

    I’ve had mfs trying to bring me down harass me stalk me&ruin my reputation in terms of my career hoping I’d stop acting or doing comedy. The first show I’m featured on is now available on Amazon prime as of two weeks ago. I’m happy I never gave up. &this is just the beginning.

  • LeaksApplePro LeaksApplePro (@LeaksApplePro) reported

    @Yakov426 @AmazonHelp It isn’t a problem, it’s called breach of contract. They don’t want to give me a solution they promised me in order for me to buy the product. Apart from being illegal, I don’t care you sell 2 million or 200, that’s not how you treat a customer.

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