Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 48
Seattle, WA 46
Chicago, IL 46
New York City, NY 45
Dallas, TX 38
Atlanta, GA 33
London, England 27
Miami, FL 26
Phoenix, AZ 24
Denver, CO 24
Ashburn, VA 23
Paris, Île-de-France 22
San Francisco, CA 17
Washington, D.C., DC 17
Houston, TX 13
San Jose, CA 12
Berlin, Land Berlin 12
Minneapolis, MN 12
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Charlotte, NC 10
Kansas City, MO 10
Jacksonville, FL 9
Duluth, GA 8
St. Louis, MO 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Lyon, Auvergne-Rhône-Alpes 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSaintOfSinn1 The Saint Of Sinners! (@TheSaintOfSinn1) reported

    @BigRobW4 It's on Amazon prime if you've got that , it's super slow for the first hour and then...

  • LinaBel33794236 Lina Bell (@LinaBel33794236) reported

    @amazon says to call my bank. How is this my banks problem when @amazon is the one that dropped the ball in March? Do the right thing @amazon refund my credit card back the $400!!

  • bkspearz riparyan (@bkspearz) reported

    @pnaught13 @amazon That would be an Amazon problem to fix.

  • AmyDNesbitt Lady Amy D. Nesbitt ✨ (@AmyDNesbitt) reported

    @AmazonHelp No one helped. I just am returning everything. The problem just kept happening over and over.

  • SaltmeadowGroup Cicero's Surrogate® ☕🚴 (@SaltmeadowGroup) reported

    @AmazonHelp U guys help me get refunds or reordering everything just fine thanks. U must know though the issues with USPS ...I've ordered close to 10k worth of small stuff in the past year to deco a new house and EVERYTHING shipped USPS, 90%+ of it never makes it or shows up 3 months late.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @SmallppPerson We get your concern regarding Amazon Pay UPI. Could you please help us with the error you're facing? We'll have it checked. -Vara

  • SmallppPerson Kiran Johaaarrrr (@SmallppPerson) reported

    @AmazonHelp is Amazon UPI not working on the Android 12 beta version?

  • Aaronical11 Aaronical🇱🇷 (@Aaronical11) reported

    @LinaBel33794236 @AmazonHelp @amazon I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account

  • CharLaborde Charline (@CharLaborde) reported

    Please, people from not France, what did he say ? #Nadal interview post-match #RG2021 Amazon=>terrible broadcaster

  • SpikeyNDS Spikey (@SpikeyNDS) reported

    @Nintendeal I don’t know if this deal is still active. I’m trying on mobile and tried switching to desktop view to see if that would fix it. Despite being amazon prime I can’t seem to get the promotion to show correctly.

  • nancyknowlton97 Nancy Knowlton (@nancyknowlton97) reported

    @AmazonHelp this is a joke, right? Off shore chats want me to pick two broken light bulbs out of trash to return for refund. Then? Say I cannot be connected to manager. Then? I’m on hold for 15 minutes. I have screen shots of absurdity will be happy to share on here if you want.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.04ms Download: 635.72Mbps Upload: 684.56Mbps

  • LeftistRenegade Atomic Age Renegade - No Gods, No Masters 🚩🏴 (@LeftistRenegade) reported

    @AmazonHelp Issue resolved.

  • weeneens Nina Vaswani (@weeneens) reported

    @AmazonHelp Hi. How do I get through to customer service or issue a complaint? I ordered an item 21/4 still not arrived, the app says I can request a refund but no way to do so. Tried multiple times.

  • amypearlwilson amy (@amypearlwilson) reported

    I have NEVER had so many problems with deliveries until @amazon started using Intelcom 😒😒

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