Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
London, England 12
New York City, NY 11
Seattle, WA 9
Denver, CO 8
Phoenix, AZ 7
San Jose, CA 7
Manchester, England 6
San Francisco, CA 6
Indianapolis, IN 5
Charlotte, NC 5
Frankfurt am Main, Hessen 5
Jacksonville, FL 5
Ashburn, VA 5
Madrid, Comunidad de Madrid 5
Columbus, OH 5
Las Vegas, NV 5
Coatesville, PA 5
Sydney, NSW 4
Montréal, QC 4
Cincinnati, OH 4
Southampton, England 4
Poplar, England 3
Portland, OR 3
Washington, D.C., DC 3
City of London, England 3
New Braunfels, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Lez_Dish Karen Frost (@Lez_Dish) reported

    @lovesmayahawke @ComingOutPod In the case of ALOTO, my guess is it's a simple math problem: Production + marketing cost divided by audience size. Per viewer capita, would Amazon spend less per capita on season 2 of ALOTO or a new show/existing show with a smaller budget?

  • iilikeme2 Fluffy Diva (@iilikeme2) reported

    @AmazonHelp @Bomber_Reaper The same thing is happening to me, tried all the mentioned steps and it is still not working!!

  • FaintlyCurious E.Find (@FaintlyCurious) reported

    Anyone having problems opening their Amazon #Alexa app??? It keeps crashing upon opening app. #AmazonAlexa #Problems

  • c0wboylikehan han | midnighTS 🌙 (@c0wboylikehan) reported

    @allyouwantedts this!!! And even if he meant that there were just 14 mil people on their server and it couldn’t handle it… that’s still a problem! Amazon doesn’t have this issue, they should have strong enough servers.

  • Hannah07379689 Hannah (@Hannah07379689) reported

    @chriswelch I am another disgruntled Amazon Alexa user and have joined twitter because of this issue! It's not kicking off as much as I had expected. I have just bought my 4th! Alexa the alexa auto so we could listen to musicals in the car. Nope! Can't do that anymore! Grrr

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @vicocuevajr We're sorry for the trouble signing in to the Alexa app. Which marketplace is your Amazon account for: .com, .uk, .ca, etc.? -Rick

  • Bobb_O Bobby (@Bobb_O) reported

    @bearbelly74 @AmazonHelp OnePlus 9 for me. Also tried on a Galaxy Tab (forgot what model) and same issue.

  • Djj29577 FabulousD (@Djj29577) reported

    @AmazonHelp Restarted phone. Cleared cache and storage. Uninstalled and Reinstalled. Same issue. It opens and then immediately closes.

  • Usually_Jade Jade ฅ⁠^⁠•⁠ﻌ⁠•⁠^⁠ฅ (@Usually_Jade) reported

    @Anormaldude15 The meat industry is the biggest cause of deforestation, the Amazon rainforest is being cut down so they can plant **** to feed to farm animals If you would've paid attention in physics you'd know that energy gets lost this way. If people would use the fields for human foods

  • SnappingNeuron Chris (@SnappingNeuron) reported

    Wow..amazon has gone down hill. Such a shame. 7 out of my last 10 orders have been smashed, gouged...and they charged my card more than they should have. Calling customer service is no help at all...what happened @amazon such a shame....

  • PhotoFanatic middlesister53 (@PhotoFanatic) reported

    @AmazonHelp The Alexa app is not working on my Android phone or on my Android tablet. I have cleared the cache and the data and restarted the phone and it still does not work. It appears that this is affecting several thousand of your customers. Please fix it!

  • GMANRichmond Richard Grossman (@GMANRichmond) reported

    @FaintlyCurious @AmazonHelp Same... app not working USA

  • bonpense Bob Stutts (@bonpense) reported

    Amazon Prime Video - they COULD pull their heads out of their asses long enough to correct the 9912 errors on their OWN firestick!

  • FaintlyCurious E.Find (@FaintlyCurious) reported

    @AmazonHelp Yes I am up-to-date, restarted phone... another person I spoke is having same problems . We are in Canada.

  • bad_weekend official alex *checkmark emoji* (the only alex) (@bad_weekend) reported

    @planntika_ the elevator in my apartment building is really slow so do you think after you're done with amazon y'all could do something about that?

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