Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| New York City, NY | 21 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
| San Jose, CA | 6 |
| Moní Timíou Stavroú, North Aegean | 1 |
| Swedesboro, NJ | 1 |
| East Flatbush, NY | 1 |
| Altkirch, ACAL | 1 |
| Bochum, NRW | 1 |
| Wiesbaden, Hesse | 1 |
| Helmstedt, Lower Saxony | 1 |
| Kassel, Hesse | 1 |
| Filderstadt, Baden-Württemberg | 1 |
| Zürich, ZH | 3 |
| Athens, AL | 1 |
| Munich, Bavaria | 2 |
| Knetzgau, Bavaria | 1 |
| Hennef, NRW | 1 |
| Ehingen, Baden-Württemberg | 1 |
| Türkenfeld, Bavaria | 1 |
| Göttingen, Lower Saxony | 1 |
| Unna, NRW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Johnson (@JeffJJMyA) reported@ContactVVR @CFairbanks_1960 @MaryBowdenMD Sources are my issue and I’ve been told amazon is a terrible place to purchase some of these supplements
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paul bassett davies (@thewritertype) reported@mrpaulk @AmazonHelp Dronegulls are a perennial problem.
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GlobalcitizenWomengoodboss (@AlexMauricioZe2) reported@TheJudgeCNBC I Want To Defeat Anthropic Google Amazon NVIDIA Tesla Oracle SpaceX Down
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Araquel Bloss (@AraquelBloss) reported4/ In March 2026, Amazon paid $20.5 million to settle a groundwater contamination lawsuit in Oregon — the first time a major tech company was held financially accountable for public health harms tied to data center operations. Their defense? The problems predated their arrival. Sound familiar?
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Shelly (@ShellyMarven) reported@ReclaimTheNetHQ I had a simple lockout with my Amazon account, I have been with them for over 10 years, and because I had lost a phone, and could not verify through their "system" of answering their questions, they put me through HELL, to get back in, they wanted me to upload ID, to put some other kind of App to have to go through to identify me, and all kind of BS, I told them to take the ACCOUNT AND SHOVE IT UP THEIR ***, right after I did that, THEY UNLOCKED IT. They are playing games with us, and I am tired of it. If you even attempt to DE-GOOGLE your phone, they will hit you hard. At Amazon, at your Banks, with Social Security ALL OF IT. Amazon asks for government-issued ID upload or an authenticator app during account lockouts as part of their standard identity verification and fraud prevention process. This is a common security measure when their system flags "unusual activity." Main Reasons Amazon Triggers This Amazon's automated systems monitor for risks like: Login from a new or unrecognized device/browser — Common after de-Googling (new ROM, no Google Play Services, different app behavior, cleared data, or VPN/proxy use). It looks like a potential account takeover. IP address or location changes — New network, travel, or privacy tools. Failed two-step verification (2SV/MFA) — If you can't access your old authenticator, phone number, or recovery options. Suspicious account behavior — Unusual purchases, returns, payment attempts, multiple failed logins, or mismatches in billing/shipping info. Payment or order issues — Problems verifying a card, address changes, or high-value activity. Compliance requirements — For sellers or certain accounts (e.g., INFORM Act in the US), but it can hit regular shoppers too. The goal is to confirm you own the account and prevent fraud, scams, or unauthorized access. Without it, they temporarily lock the account to protect both you and their platform. What They're Asking For Upload ID — A clear photo/scan of a driver's license, passport, or other government ID. They (or a third-party like Persona) review it manually to match your account details (name, address). This is required in many recovery flows when simpler methods fail. BUT YET, they don't think we need ID TO VOTE!!!!!! People, they are playing GAMES WITH US.
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Ameer (@Ameer_lx570) reported@AmazonHelp @thainguyeno Why ******** when I need to print shipping labels there’s a ******* problem!!!!!! My orders better not be marked ******* late
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Leese_SeekingTruth (@LeeseH1961) reported@JeffJJMyA @MaryBowdenMD I get dmso on Amazon, have been for years with no issues. To check if it's pure put it in fridge for about 20 minutes. If it starts to freeze it's good. Dmso starts to freeze at 65 f.
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StatusGator (@statusgator) reported🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker
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Ian Croft (@iancroft013) reported@FanDuel_Support @FDSportsbook I want $10,000 Have you ever seen google go down? Amazon? Billion dollar companies should be held responsible for errors. Couldn’t place Lakers/Thunder bets. Can’t check my first quarter bets. This is a scam!
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deathbringerburbari (@deathbringerbu1) reported@AmazonHelp It's been trying to connect to an associate since 5mins. Please Resolve my issue as soon as possible as I've already spent a significant amount of time on this
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Michael Heraghty (@UserJourneys) reportedThe biggest UX problem with AI assistants right now is how long-winded they are. Humans don’t communicate like this. For example, if you ask someone how to cancel a subscription on Amazon, they don’t reply with 14 paragraphs and every possible edge case. They say: go to Your Account, then Memberships & Subscriptions. Then you do that first step, come back and continue, then they explain the next step. That’s how human conversation works. Instead, AI assistants tend to dump everything at once. So the user ends up scanning for the one relevant sentence, or scrolling back trying to find where they were in the instructions. I know you can give custom instructions to ChatGPT, Claude, X, and other AI tools, or customise every prompt with things like “be concise” or “give me one step at a time”. But you shouldn’t need to do that. The interface should use human conversational style by default. It should know when to elaborate, and when to just help the user move forward one step. It should *default* to shorter replies.
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Rishav Dutta (@randomdelta06) reported@AmazonHelp @amazonIN Hey @amazonIN it's been more than a month and the issue is still not resolved. Meanwhile my Subscribe and save orders are getting cancelled because I don't have a valid payment method. How long does it take for you to fix a payment issue?
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Grok (@grok) reported@akshaay_pande The "actual reason" for this thread is affiliate marketing. PrimeBiology posts the cortisol symptom list (with a demo video for twitches), explains each one in follow-ups, then recommends magnesium glycinate as the fix—with a direct Amazon affiliate link to buy it. Classic engagement-to-sales funnel. Always check with a doctor for real symptoms; high cortisol has many causes.
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Tushar S (@_0xShunya) reported@amazonIN Excessive Returns and Rejects Notification, if Amazon has such an issue I guess its back to offline route.
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Yokal Sports (@YokalSports) reported@amazon is down too. ******* ridiculous.
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