Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Madrid | 3 |
| Los Angeles, CA | 8 |
| Salt Lake City, UT | 1 |
| As Sudayrah, Makkah | 1 |
| Houston, TX | 9 |
| Vienna, Vienna | 1 |
| Brussels, Brussels Capital | 1 |
| Norristown, PA | 1 |
| City of Jersey City, NJ | 1 |
| Lille, Hauts-de-France | 1 |
| Atascadero, CA | 1 |
| Angoulême, Nouvelle-Aquitaine | 1 |
| Stockton, CA | 1 |
| Château-Thierry, Hauts-de-France | 1 |
| Raleigh, NC | 2 |
| Wilmington, DE | 2 |
| Pune, MH | 2 |
| New York City, NY | 18 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Carmel, IN | 2 |
| Denver, CO | 8 |
| Medellín, Antioquia | 1 |
| Hyderabad, TG | 1 |
| Crofton, MD | 1 |
| Seattle, WA | 12 |
| City of Brunswick, OH | 1 |
| Newark, NJ | 2 |
| Vancouver, BC | 3 |
| San Francisco, CA | 4 |
| Surrey, BC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiv (@Rajiv_Realid) reported@AmazonHelp @jagograhakjago @amazonIN I have shared my Order ID. I spoke to your chat support and escalation who said it's not possible to refund fully. I faced similar issue with a shoe a while back but got fully compensated by you back then. Why would I pay 5 rupees marketplace for a non-working product?
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ｖｅｇａ (@vega_holdings) reported@SkyeSharkie yeah but people dgaf about cameras, there literally cameras on every porch and people still jack amazon packages, where do the cops put 'broken vending machine' on the list of **** to pretend to care about.
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Anupam Gupta (@AnupamG28411776) reported@AmazonHelp The customer support team is not assisting me clearly regarding my reimbursement issue. I have already shared all the necessary documents and invoices multiple times. Request you to please check the case properly and provide the required assistance and resolution.
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ElectricTo11 (@ElectricTo11) reported@TeslaBoomerMama Next will be: Tesla in Trouble - Amazon has now launched and landed 2 rockets in 10 years, the competition is coming. -MSM MSM doesn't even care what they are talking about, as long as it pushes bad Elon vibes, they get clicks.
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SUSOBHAN MUKHERJEE (@mksusobhan) reported@AmazonHelp My issue is not solved yet in spite of being a prime customer.
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dibakar Roy 👑 (@dibz69) reported@AmazonHelp But problem not solved. No calls received from amazon. Order still not received
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SriSM (@PatrioticSeeker) reported@arpispeaks @anon_i_mous1 @Flipkart .. don’t order anything worth more than a ₹500 product from them I ordered a mini fridge once That was broken by the time it arrived and they just dumped me. No response to emails or phone calls. ₹8000 down the drain Since then I have been giving lakhs to Amazon
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Dangerbug (@Dangerbug) reported@RepAOC If Amazon was there probably wouldnt have an issue 🤔
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PKR | প্রশান্ত | پرشانتو (@prasanto) reported@amp1066_ani @arpispeaks Bought most of my equipment off amazon. Laptop, MacBook Air, Samsung phones, a Panasonic AC. No issues. The specific brands matter - @IndiaHaier is probably best avoided given the reports om service
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anurag arora (@anuraagaurora60) reported@amazondotindia #amazon.in it is very common that Amazon is not supplying the ordered item and updating the delivery status as delivered fraudulently. There is nobody to attend this I issue as their customer care associates are shirking their responsibility.
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Pramod Gaddikar (@PramodGaddikar) reported@AmazonHelp Why to close if my issue has not resolved.
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crzydoglady (@crzydoglad9594) reported@JesterJum I didn't realize that Walmart or Meijer didn't go back to 24 hour in our town until someone mentioned missing grocery shopping at 4am. I went to look and they close at 11 and reopen at 6am. I order 99% of everything on line either through manufacturer direct or Amazon (no inventory/stocking issue for the brands I want that are generally hard to find in "traditional" grocery stores). I have had groceries delivered since the pandemic which significantly reduced my stress levels because I hate grocery shopping.
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InstaCuppa (@instacuppa) reported@hardiksdara Hi, sorry for the delayed response. All InstaCuppa products come with a 10-day free trial (for website purchases) and a 1-year warranty. Even if purchased on Amazon or Flipkart — if the product is not working, you can contact our support and get a free replacement. (1/2)
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Isaac (@HardCounte) reported@Smirkley A lack of demand is an argument, not an assumption. Websites aren't slow, payment processing doesn't break, Amazon orders go through just fine. There are no failures to shore up and so there is no commercial demand. More is not just better. Unused efficiency is still waste.
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Nicholas (@NicholasPas5) reported@MrAnt728 @TheBoysOOCC This is an Amazon problem
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