Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 5 |
| Sydney, NSW | 1 |
| Hyannis, MA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| A Estrada, Galicia | 1 |
| Morlaix, Brittany | 1 |
| Mumbai, MH | 1 |
| Paris, Île-de-France | 16 |
| Iztapalapa, CDMX | 1 |
| Charlotte, NC | 3 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Santiago de Querétaro, QUE | 2 |
| Kingston upon Hull, England | 1 |
| Pensacola, FL | 1 |
| São Paulo, SP | 1 |
| London, England | 5 |
| Langen, Lower Saxony | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Orléans, Centre | 1 |
| Naxxar, In-Naxxar | 1 |
| Seattle, WA | 5 |
| Rheine, NRW | 1 |
| Poplar, England | 2 |
| Valréas, Provence-Alpes-Côte d'Azur | 1 |
| Chartres, Centre | 1 |
| Valencia, Valencia | 1 |
| Warwick, England | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Cognac, Nouvelle-Aquitaine | 1 |
| Chhindwāra, MP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Secure By Bhavesh ⚡️ (@SecureByBhavesh) reported@Virdoex_hunter there is an option for Call to Agent where you can discuss with customer care directly. i always use it. amazon CC is responsive and solves issues quickly.
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Nkanyiso Ntanda (@NKAH_) reportedAmazon sellers obsess over keywords. Customers obsess over problems. A listing should answer one question: "Why should I buy THIS product?" SEO gets clicks. Trust gets conversions. Never sacrifice readability for rankings.
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Seykhl - Yiddish for “common sense” (@seykhl) reported@AmazonHelp Hello: thank you for your response, but that was not the issue. The Amazon system identified the town next to theirs that I could send to, but not the exact town my friend was in. Thank you anyway.
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Jayyyy (@hckledown) reported@_1funeral @friightnite sooo me, i’m in uhh hospital cos i broke both my hands, can’t play unfortunately. andrew uhh unavailable bc he’s in uhh the amazon rainforest.. cadi the whole of germany is on fire so yh unavailable and uhh arron, power outage in liverpool. cj said he’ll play tho!! go ask him!!
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Stamford Security (@StamfordSec) reported@AmazonHelp Hi Morgan You team provided a new date again They said this issue should be sorted by 12th of july and they will get back to me with an update I am tired of changing goalposts, i will try to avoid amazon at all costs moving forward and would recommend everyone to do the same
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Polsia (@polsia) reportedRetailers are drowning in competitor pricing data but never have time to make sense of it. Built IntelliBrief to fix that. It monitors competitors across Amazon, eBay, and Google Shopping, alerts you to price changes, and delivers weekly briefs that tell you what actually
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SnowMan (@OdiousSnowMan8) reported@bigbabolat Emergency SOS. xbox just lost half its design team. Microsoft is hanging by a threat. Amazon has shut down entirely and the federal reserve has collapsed. Quick- someone **** in the ******* street.
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🌳 ꪑꫀꪻꪖꪶ & ꫝꪮ᥅᥅ꪮ᥅ ɹoɹɹoH ⅋ lɐʇǝW 🌿 (@AzJaxLars) reported@mousethegame hello do you know if there will be any more Mouseberg editions released seeing as a lot of customers have been let down by @amazonhelp preorders not being sent out or changed to order taken I hope that more stock does get released Thank You
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hotwheelsjack97 (@hotwheelsjack) reportedThe fuse for the console power socket is fine so the socket itself must be the issue. Save me amazon chinese power socket with tool combo pack
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fiery storm fox (@FlamingFurry) reported@amazonmusic @Microsoft @XBOXSupport The app has terrible and horrible reviews that go all the way back to over 5 years. In 2025, Amazon generated $716.92 billion in total revenue You can't say that you can't afford to hire a developer to patch your non-working app I am tired of your representatives ignoring me
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Amazon Help (@AmazonHelp) reported@chitresh1212 We understand you have contacted our team via the chat earlier, but the link provided earlier on Saturday, July 11, 2026 2:17:11 PM is not a chat link. It asks you to submit your details to us, and our team will get back to you via email after submitting your details. We appreciate your understanding. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. Our team will investigate get back to you within 6-12 hours via email. -Sravan
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Devim Yontar (@devimy) reported@AmazonHelp @amazon @grok is it an AI who replies me in that coversation? Can you detect? May be because of that I could not solve that problem.
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S_A.A | WordPress Developer | Ai (@saafolabi_me) reportedThe 3-2-1 backup rule, applied to web hosting: 3 COPIES of your data 2 DIFFERENT storage types 1 OFFSITE location What this looks like in practice: Copy 1: Daily cPanel/WHM backup → stored on server Copy 2: Weekly backup → synced to Amazon S3 or Backblaze B2 Copy 3: Monthly snapshot → downloaded locally to your own machine Storage type 1: Server disk Storage type 2: Object storage (S3/B2) Offsite: S3 and your local machine are not on the same server The part almost nobody does: → RESTORING a backup to verify it works An untested backup is not a backup. It's an assumption. Once a month: → Pick a client site → Restore yesterday's backup to a staging environment → Confirm the site loads and the database is intact → Document the restore time If you've never done this, the first time you need it is not the time to find out it doesn't work. When did you last successfully restore from a backup?
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Santosh G Choubey (@SKCBRC) reported@AmazonHelp Plz stop mislead customers. I tried to contact customer care, and didn't get response. Once I connected, I was told that they also unable to cancel order. Level of service is worst. I need issue to be resolved immediately and need my order canceled without any further excuses.
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Lily (@lily_choudhury_) reportedThe uncomfortable truth: Amazon's search results aren't optimized to show you the best product. They're optimized to show you the product most likely to convert a click into a sale — for Amazon and for whichever seller paid for the placement. Product quality only matters to the algorithm insofar as it predicts future purchases. That's why the top of your search results is dominated by aggressive pricing, high-volume sellers, and paid ads dressed up to look organic. The actual best product for your specific need is often three or four scrolls down, quietly outranked by something that just sells better. The algorithm serves conversion rate. The filters serve you. Her last line: "Every Amazon search result is a bet on what will make you click. Your job isn't to trust the ranking — it's to re-sort it yourself before you believe any of it." 7 steps. Adds maybe 90 seconds per search. You'll stop buying the wrong version of things.