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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Brunswick, OH 1
Newark, NJ 3
Vancouver, BC 4
Houston, TX 9
San Francisco, CA 4
Surrey, BC 1
Montgomery, NY 1
Edison, NJ 6
Shrewsbury, England 1
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
New York City, NY 21
Charlotte, NC 2
Chicago, IL 11
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
Richmond, TX 1
London, England 10
Kūkatpalli, TG 1
Balneário Camboriú, SC 1
Atlanta, GA 9
São Bernardo do Campo, SP 1
Brigham City, UT 1
Seattle, WA 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SeemaMuthyam
    Seema Punju (@SeemaMuthyam) reported

    @AmazonHelp @jagograhakjago please look into this People are lossing money They are cancelling orders saying shipping or backed issue And looting the amount which paid for market fee during the order

  • Jackmackattacks
    jack mack (@Jackmackattacks) reported

    @dervolkman @SpicyDWTakes @ActualCorn shabibo is advocating that no one should be able to retire unless you have health issues, that sounds like slavery. So why shouldn’t he get down from his ivory tower and get is *** in Amazon to earn his living like the rest of us. Since retirement is a stupid idea

  • Nick_Searles
    At Least I'm Not Weird (@Nick_Searles) reported

    @AmazonHelp Is there any way my wife can get a human to speak with on the phone? She got an empty bag delivered today. She's having an issue with figuring out what to do online.

  • MichaelShourd
    Michael Shourd (@MichaelShourd) reported

    @PhysicReleases Its sold on Amazon India. Theres no real barrier to buying it. Playstation is there and hasn't broken 1m. India has a lot of players but only 3 percent are paid players. Its mostly F2P

  • newfoundceo
    newfoundceo (@newfoundceo) reported

    @davidmarcus Amazon has full control now. Its a given that it will be terrible. In one of their meetings on the movie franchise an Amazon employee high up stated they didn't think Bond was a good guy. Its a given. It will be trash.

  • kristine_brunck
    Kristine B Sites (@kristine_brunck) reported

    @end3of6days9 @NobodymrRobert I’ve had an Alaskan King for several years now. I tried buying sheets on Amazon but they were terrible so I buy them from where I bought the bed. Sheets and pillow cases fit in the washer however the comforter needs to be laundered or dry cleaned. Best bed ever

  • kinghenzy
    Blue Man (@kinghenzy) reported

    Most people get stuck before they even publish on Amazon KDP. I just broke down how to open and set up a full Amazon KDP account step by step — email, verification, tax setup, banking, everything.

  • clxudfast
    clxud (@clxudfast) reported

    @phi1odendron strictly an amazon issue twin, they like to ship stuff with more than one item for profit reasons...

  • I_am_VeeR_
    VeeR Vfx (@I_am_VeeR_) reported

    @AmazonHelp @amazonIN Sorry, but it feels like this issue cannot really be solved through normal support anymore. This is India, where the problems faced by small businesses often go unnoticed. Despite raising multiple complaints & filling forms. You are losing customers Trust.

  • BillytkHall
    Canceled X Premium (@BillytkHall) reported

    @WizKayTV Why does Amazon have to make it so painful to watch the Cavs win tonight. It's like listening to amateur basketball while watching pro basketball with these terrible commentators.

  • OaklandMofo
    OaklandMofo (@OaklandMofo) reported

    Lot of talk about eBay. First of all, I bought the stock because I know they are going to report record profits. Not because of "new buyers". But because they are squeezing sellers to death. I do not believe in the company and will dump stock after fluffed numbers come out. They forced sellers to pay ad rates 100% of the time whether or not a buyer gets to your listing organically or not. Nearly impossible to get organic traffic without paying. Even though you already pay heavy store fees and Final Value Fees. They bury you if you do not play this game. They promote Chinese sellers and mostly international accounts drop shipping stuff form Amazon and Walmart for pennies profit. It makes those overseas swindlers rich and kills small American businesses. eBay is a bad bad company. At this point it appears their only job is to gatekeep small American businesses and make sure they are squeezed until they fold. Every decision is anti American business. It has so much potential and this is why we need someone like Game Stop to take over. Fat chance though. eBay is an anti American operation and will never allow anyone to fix it. It is not here for profit. It is controlled to ensure you do not profit.

  • ragamuffinman33
    Ragamuffin Man (@ragamuffinman33) reported

    @loc_MAGA @BeerBellySport @rationalyankee I'm not tantrumming my guy. I don't care that yall are classless. You get to be who you wanna be. You're right. I'm sure it's just me. The internet is full of people talking about how the Astros fanbase handled this with class..it's everybody else right? Amazon not deliver mirrors down to Houston?

  • DanTanna70
    Dan Tanna (@DanTanna70) reported

    @amazon How irresponsible you people are... I made a purchase, and you sent me a message saying that my order had already been delivered to a locker—but it turned out you hadn't delivered anything at all. I called customer service to get the issue resolved... and it only made

  • desota
    DeSota (@desota) reported

    Watching NBA games on Amazon Prime this season has been a nightmare... when initially attempting to watch the game tonight between the Pistons and Cavaliers, I received an error code... the viewing experience next season needs to improve dramatically... -DW @Amazon @NBA #basketball

  • LikeNascar88622
    NASCARThunder (@LikeNascar88622) reported

    @whatsundersteer Amazon was fantastic last year. NBC has clearly taken a step down but are still better than Fox. TNT was... Something last year but I have hope for this year.

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