Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 46
Los Angeles, CA 44
Seattle, WA 44
New York City, NY 40
Dallas, TX 38
Atlanta, GA 32
Miami, FL 23
Phoenix, AZ 22
Denver, CO 21
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 16
Las Vegas, NV 13
Portland, OR 13
Indianapolis, IN 12
San Jose, CA 12
Toronto, ON 11
Kansas City, MO 11
Minneapolis, MN 11
San Antonio, TX 10
Jacksonville, FL 9
Mexico City, CDMX 9
Oklahoma City, OK 8
Madrid, Comunidad de Madrid 7
Tampa, FL 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Marseille, Provence-Alpes-Côte d'Azur 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Prakash10659734 Prakash kumar (@Prakash10659734) reported

    @AmazonHelp TV WIFI is not working, reported the issue but customer executive told me that let the installation visit your place and then we will see now installation is cancelled 3 times. Not sure if i will receive any future service. So want to return my TV. @amazonIN @amazon

  • gauravks12 Gaurav Singh (@gauravks12) reported

    @AmazonHelp Facing issue with the delivered product, amazon says contact the brand and brand is not giving the ears to the complaint. Amazon is asking a service denial letter from brand. Need to write a mail in that regard.

  • Siavush_S Siavush Shahrizad (@Siavush_S) reported

    Returned an unopened package to AMZN. Took videos because paranoid. Now AMZN claims that package was empty. Was very difficult to get any help. On Friday promised refund within 3 days. Now AMZN delayed refund. AMZN has a fraud problem. Help needed! @amazon

  • MickJohnston15 Mick Johnston (@MickJohnston15) reported

    @SheaSerrano Must be on Amazon US, can't see it down under

  • DuncanBrowneJPI Duncan Browne (@DuncanBrowneJPI) reported

    @ButlerAndy @bostonunited It’s just for the one game atm Andy. What may feel like a faff is probably the most sensible way to let fans get the football fix they crave while protecting them to the best of the club’s ability. No more strenuous than buying something off Amazon

  • ranjeevdu Ranjeev Dutta (@ranjeevdu) reported

    @AmazonHelp @amazonIN @AmazonHelp can't keep providing the same info again and again. I have already spoken to your customer service several times, written to all customer service email ids and the seller. You guys just aren't interested in solving the problem.

  • Prakash10659734 Prakash kumar (@Prakash10659734) reported

    @amazonIN @amazon I am following up on this issue and called customer care multiple times. But no action is taken. Now I want to return to this tv. Please initiate the refund process. #service #CustomerExperience #customerservice

  • mlcr0d0t Pete Robinson 🐒 (@mlcr0d0t) reported

    @AmazonHelp I think I'll donate the CD to the charity shop. You can add my few quid to the sickeningly huge pile you already have 'cos you clearly need it desperately enough to deliberately trick customers and then have the cheek to issue only a partial refund! #NeedMoneyForSpaceFlights

  • gauravks12 Gaurav Singh (@gauravks12) reported

    @AmazonHelp Already contacted twice, customer care is insisting on getting service denial letter issued from brand as if any brand would issue that upfront. Issue started just next day of return window getting closed.

  • saurabhsamar saurabh jain (@saurabhsamar) reported

    @AmazonHelp @AmazonHelp is there any update regarding my issue? Tried calling customer support and got no resolution yet.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.133ms Download: 534.05Mbps Upload: 724.86Mbps

  • Monty_Quinn Montgomery Quinn (@Monty_Quinn) reported

    @Metal_and_Earth It really has... I've been thinking of trying out Amazon KDP and I'm terrified one of these scams is going to shut me down like they did to @BrandonBVarnell

  • VaniusPrime Vanius (@VaniusPrime) reported

    @AmazonHelp What steps do you think I've tried genius? Your app is broken, with most buttons not responding forcing me to keep going to "library" to play anything, and that's when there's no "sd card not found" or from the start, "network error" which can't be bypassed.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 16.71ms Download: 571.5Mbps Upload: 516.71Mbps

  • whataboutken Ken (@whataboutken) reported

    @AmazonHelp It’s the app on the iPhone. I tried deleting and reinstalling and I’m stuck with the same error.

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