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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Bridgeport, CT 1
Seattle, WA 5
Rochester, NH 1
Saint-Apollinaire, QC 1
Noisy-le-Sec, Île-de-France 1
Cuauhtémoc, CDMX 1
Iztapalapa, CDMX 2
Ciudad Jardín, MEX 2
Melrose Park, IL 1
Paris, Île-de-France 18
Romeoville, IL 1
Kefar Yona, Central District 1
Monterrey, NLE 1
Monroe, NC 1
San Jose, CA 2
Santa Cruz, CA 1
Volta Redonda, RJ 1
Libreville, Estuaire 1
Warner Robins, GA 1
Flers, Normandy 1
Owego, NY 1
Mississauga, ON 1
Grand Coulee, WA 1
Sanguinet, Nouvelle-Aquitaine 1
Bigastro, Valencia 1
Perth, WA 1
Dallas, TX 1
Barcelona, Catalonia 1
Oak Lawn, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • chetankulkarni
    Chetan Kulkarni (@chetankulkarni) reported

    Frustrated with @amazonIN @AmazonHelp. Order #405-5244023-6123561 constant delays. Delivery rescheduled without consent. CS agents only offer template empathy/false promises. Total lack of resolution. Please fix this before escalation to National Consumer Helpline.

  • BondinaStone
    Bondina Stone (@BondinaStone) reported

    @Hunter_Eagleman When I had trouble… I went to Grok took a picture of the washer and then said what was going on… Grok told me the exact year make and model of my washer, the most common causes and the cheapest way to fix it… Instead of paying $300 to $500 to call repair man, it got replaced with a four dollar piece order from Amazon and about 30 minutes of work. I love Grok! I love people that show us how to fix things… No disrespect to the people that repair appliances because we need them, but if you’re not lazy and wanna save money, try it yourself first…

  • TheBrianGraf
    Brian Graf (@TheBrianGraf) reported

    Last night on my flight home from NYC I attempted to watch the @SpaceX Starship launch using @Delta wifi. Surprise surprise, the connectivity couldn't sustain the stream... Frequent pauses and errors... If only Delta would install @Starlink. Amazon Leo I guarantee will be late coming out and have limited geographic coverage for years... I'm disappointed in Delta

  • BurntiBurntwell
    popcorn pootie (@BurntiBurntwell) reported

    @Nobody501224535 @SaltyBitch_52 But then we still have the issue of us ordering from Amazon and getting back on our phones and voting for the machine when our votes don’t even count. Let’s get super mad and not go see this movie. Okay? Then what? The leaders are still pedos and demon worshipers

  • johncamanley
    John C.A. Manley (@johncamanley) reported

    @AuthorGoodwin Yeah, I know what you mean by time. It all comes down to testing. Try thing A and see how many books you sell. Then try thing B for the same amount of time. If thing B does better than thing A, then stick with thing B (until you test thing C). Same with money... E.g. I spent $700+ an a Kirkus Review and it produced 0 sales. I spent $500+ an Amazon Ads and it produced 15 sales. I spent $100 on getting on a podcast and it produced 100 sales ($600+ in royalties).

  • _oceana__
    oceanà 🦋 (@_oceana__) reported

    my period has me man down & i have 2 shifts at amazon today 😮‍💨

  • theonlyhaitham
    haitham (@theonlyhaitham) reported

    There's a catalog failure mode most Amazon sellers have never heard of: the accepted edit that never renders. You update a title in Manage All Inventory. Amazon accepts it. The edit form holds the new value. The detail page keeps the old title. You resubmit, accepted again, page unchanged. Even a flat file partial update processes clean and changes nothing. Stuck attribute. Amazon's catalog keeps multiple contribution sources per field, and the detail page is rendering a source that outranks yours. Your edits keep winning the write and losing the render. That's why resubmitting is wasted effort, the fix is getting the attribute released on Amazon's side, not another save. The test takes 10 seconds: edit form shows your new value, live page hasn't flipped in 24 hours. If both are true, stop editing and open a catalog case. This matters this weekend specifically. Monday, Amazon's AI starts rewriting titles over 75 characters, and it acts on what renders. I'm sitting on a 146 character title with 4 accepted edits behind it. Check your live pages, not your edit forms.

  • Astoundingearth
    Outdoors Beauty (@Astoundingearth) reported

    @Soaringeagle45 Could be true. My daughter in law lives across the street from me. I have books too. You can get them off Amazon. Never tried a spell and didn’t really know that’s what the book was about. My kids aunt lives across the street too. My daughter’s best friend got her parents to buy her two voodoo dolls. My daughter broke her face and later got her hand in a fan. We were also in a bad weather wreck. The voodoo dolls just might work. The girl took the opportunity to step on my daughter when she was down by becoming her bully. Evil can happen.

  • akibali
    akib (@akibali) reported

    @AmazonHelp This is the 6th time I've ordered the same product, and once again it was never delivered. Your delivery associate didn't call or even attempt delivery, yet falsely marked it as "Rejected by Customer." This has become a recurring issue. When will @AmazonHelp fix this?

  • trottskyy
    Jamiroquai Leonard (@trottskyy) reported

    2 things: - Elon and Bezos are ABSOLUTELY involved in things outside of just Tesla and Amazon, that’s ridiculous - You already gave Saratoga the marketing bump for free, why would they then pay you after the viral moment has cooled down

  • eugenekiyengo
    Opus (@eugenekiyengo) reported

    @AmazonAE I need urgent assistance. My in-app messaging has been unavailable for days, even after deleting and reinstalling the app, and the “call me back” option isn’t working either. On top of that, I’ve repeatedly contacted Amazon regarding several items that were not delivered, but my issues remain unresolved. Please look into my account and resolve these outstanding delivery and refund issues as soon as possible

  • BITC_minimalist
    Neo (@BITC_minimalist) reported

    @MichaelAArouet I think you deliberately refuse to see the problem. If Amazon seen as a desirable employer has this problem what does it say about the rest?

  • Dragonflynda
    Lynda TH7 (@Dragonflynda) reported

    @mcuban Mark, another huge issue is medical supplies for ostomies of all types - colostomies, urostomies etc. Things will get critical next year with new Medicare rules that will affect many where Congress totally ignorant on this topic and not realizing bodies are not identical has passed bad legislation on this. Certified ostomy nurses are fighting this and we have voiced our concerns. Most of these supplies cannot be bought at stores. Most cannot be bought directly from manufacturers. You have to go through 2-3 major medical supply companies in the US. My medical supplies for this each month with insurance billing is almost $1K per month. If I could buy directly without any insurance it would be cost plus 20% for certain companies. Amazon has a few supplies on it that I can get in emergencies, but some of those companies are scammers, I found out. You buy a box of 10 items and they ship 4. When one of the medical supply companies placed the wrong order for me, my insurance company penalized me and I could not get supplies shipped to me for one month as BS penalty. I had to buy my own supplies that month.

  • frankensteirer
    yoo hoo (@frankensteirer) reported

    @AmazonMusicUK @aespa_official I am leaving at end of contract a whole year in nearly and you still have not fixed Amazon music can’t do that in your region, it’s the uk! Our app has zero limits and should be able to do EVERYTHING! How hard is it to fix when many others have reported the same issues on google

  • TarlosRachel
    Rachel (Chi Girl) (@TarlosRachel) reported

    Am I the only one that Disney plus on Amazon fire stick is very very slow??? @DisneyPlusHelp

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