1. Home
  2. Companies
  3. Amazon
  4. Outage Map
Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

Less
More
Check Current Status

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guadalajara, JAL 1
New York City, NY 1
Pozza di Fassa, Trentino-Alto Adige 1
Bristol, England 1
Paris, Île-de-France 15
Natal, RN 1
Gourdon, Occitanie 1
London, England 4
La Coucourde, Auvergne-Rhône-Alpes 1
Berlin, Berlin 2
Lügde, NRW 1
San Francisco, CA 1
Llucmajor, Balearic Islands 1
Barcelona, Catalonia 3
Ash Grove, MO 1
Madrid, Madrid 4
Castellterçol, Catalonia 1
Alicante, Valencia 2
Saint-Herblain, Pays de la Loire 1
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Moorpark, CA 1
Zaragoza, Aragon 1
Corminboeuf, FR 1
Armentières, Hauts-de-France 1
Sainte-Agathe-des-Monts, QC 1
Waldbröl, NRW 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • primemans
    Prime AI (@primemans) reported

    Benefit 7: Amazon Household sharing Prime benefits with a second adult at the same address. His partner was paying for a completely separate $139/year membership.   She asked the question she asks in almost every subscription audit: "Does anyone else in this house have their own Prime account?" His partner did. A full, separate, $139/year Prime membership, at the same address, on the same Wi-Fi network, for the past three years.   Amazon Household allows one Prime membership to be shared between two adults, extending nearly every benefit, shipping, Prime Video, Grubhub+, Amazon Photos, fuel savings, to both accounts. Each person keeps their own login, their own payment method, and their own purchase history. The only thing that changes is that the second person stops paying $139/year for a membership that already covers them.   She canceled the second account and added his partner through Amazon Household. Savings: $139/year, the full cost of a membership that had been entirely redundant since the day they moved in together.

  • MrReitz
    Michael Reitz (@MrReitz) reported

    @AmazonHelp That automated email arrived at around 10am. A full 10 hours after I originally tried to cancel the order and was told that cancellation was impossible, was the item actually scanned for transit. None of these problems existed prior to the summer of 2026. (I'm not done)

  • PFDFIREMEDIC32
    James A Kalb (@PFDFIREMEDIC32) reported

    @RepBrandonGill How about making billionaires pay more taxes, make Amazon and Meta pay more taxes, make churches pay taxes- that would solve a lot of problems.

  • mirrahil
    Mir Rahil (@mirrahil) reported

    @amazon Your service is pathetic in UAE. You cancel orders at the last minute of delivery. 2 orders cancelled by you in 2 days. If you are unable to deliver or have issues then close your operations. But don’t make people wait for the orders and then you suddenly cancel the order.

  • RotemGolan22
    Methalox (@RotemGolan22) reported

    @amazon last month I visited the States (specifically New York). And ordered a Logitech mx master 4 and a MOUS cover for my 14 Inch MacBook Pro and paid 100$ dollars for the MacBook sleeve. The next morning i got 2 packages from Amazon, [3 hours before my flight back home (outside The United States)]. When i got home after 20 hours of travel, I opened the packages and i got The Logi mouse and a cheap flowered shirt. I Asked Amazon Support for a refund and They told me that i have to send the goods back to them, I asked them how. They told me that it's my problem to figure out. Which is an outrageous behavior. I want 100% refund of $100 without keeping or paying for the mistake, and customer service will accommodate international return issues. Under their Unsolicited Goods Regulation (US FTC Law / Amazon Policy). @amazon @JeffBezos #amazon #UnitedStatesofAmerica

  • ghartman02
    Greg Hartman 🇺🇸 (@ghartman02) reported

    @judymorris3 Mark Cuban sparked a viral healthcare debate by asking why health insurance companies pay $2,500 for an MRI when an independent imaging center down the street charges just $350 for the exact same scan. I don't know how true this is, but this looks to be the problem, We all know how in hospital stays, you get get overcharged, aspirin is $20 a pop. I was in a room for several weeks in rehab, heating wasn't working properly, so they secured a fan. The charge, $200. The cost on Amazon, $15

  • PaulaJ1974
    Paula Has (@PaulaJ1974) reported

    @Amazon @JeffBezos For the 7th time since 7/23 I have called you to try to recover my account I have been told it has been escalated and I will receive an email in 24-48 hrs WHEN THE HELL ARE YOU GOING TO FIX MY ACCOUNT?

  • LewiHype
    Carlos Cooks (@LewiHype) reported

    @AmazonHelp The item quality is a issue and within 30 days or not even 31 days @amazon should standby their product and they did not! could’ve offered replacement but did NOT

  • caregiver_plus
    Eclectic Ellen (@caregiver_plus) reported

    @DineshDSouza I did a search on my Amazon app for the title. Three popped up. One is yours, due out in October. Then there was the same cover and title for $17 by "Deensh Sosa" and another almost identical cover, same title, by Elias Vantrell for $17.44. I hope you'll go shut them down. Available by Aug 25. Obviously a rip off. I preordered your book.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @flylou_ Hello! We're sorry to hear about the issue with your delivery. Please let us know if you were able to get this issue resolved, or if you need assistance with any missing item(s). Also, to ensure we provide the best help, which Amazon marketplace (.com, .uk, .ca, .in, etc.) is your account associated with? -Jane

  • lindaniimswane
    Ndarnii 🌪 (@lindaniimswane) reported

    I should've ordered with Amazon 😭😭😭 I have a feeling Takealot is going to let me down 😩

  • belkin
    Belkin (@belkin) reported

    @NirmalGujarjat We're sorry to hear about this, Nirmal. We understand that after being referred by Amazon, you've already tried contacting us by email, calling support, and submitting a request through our support page without success. Could you please send us a DM with your receipt and the power bank's serial number? Also, was the charger working properly before, and when did you first notice the issue? We'll be happy to look into this further and assist you.

  • primemans
    Prime AI (@primemans) reported

    A guy has paid $139/year for Amazon Prime for 5 years and has never realized it includes $1,400/year in benefits he's been paying for separately through other apps.   Grubhub+ included free with Prime: he was paying $9.99/month for a standalone Grubhub+ subscription on a separate app. Prescription savings through RxPass: he was paying full pharmacy copays of $42/month at CVS when a $5/month flat-rate plan through Amazon covers both his medications. Photo storage included unlimited: he was paying $2.99/month for extra cloud storage through his phone. Whole Foods delivery included free on qualifying orders: he was paying delivery fees through Instacart every week. Gas savings at over 7,000 participating stations: he was driving past them. Alexa+ included free with Prime: non-members pay $19.99/month for it separately. And his partner had a second Prime membership at the same address that didn't need to exist.   His friend, a personal finance coach who specializes in subscription audits, sat down with his phone and his bank statement for about four minutes and said, "You're not paying $139 a year for Prime. You're paying $139 plus another $1,400 on top of it for services that are already included in the $139. Amazon doesn't make money when you use all of these. They make money when you use two and forget the other ten exist."   Here's everything she found 🧵

  • treyprint
    t. (@treyprint) reported

    @1lyjayy true! idk... both are terrible but the amazon just sound scary like at least the sahara wouldnt have as much predators as the amazon

  • MrReitz
    Michael Reitz (@MrReitz) reported

    @AmazonHelp Yes. This will take more than one reply to describe. You have a systemic coding problem with your entire post order/pre-shipment system. Let's say I place an orderat 8pm on Thursday. I realize at I don't need one of the perishable, non refundable items at midnight.

Check Current Status