Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 15 |
| New York City, NY | 23 |
| Charlotte, NC | 2 |
| Chicago, IL | 13 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 11 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 9 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 12 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 9 |
| Secaucus, NJ | 1 |
| Denver, CO | 9 |
| Miami, FL | 8 |
| Boston, MA | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
John Taylor (@quiet_nightwing) reported@catedvnlap @Limez3683 It literally just comes down to Amazon & Kripke thinking Gen V would be a bigger hit. It’s clear they overestimated it and have now written themselves into a corner
-
Shrey (@Shrey18537239) reported@AmazonHelp I have already explained my issue to customer service associate in amazon and then come here
-
Brian Batch 🇺🇸 (@brianpbatch) reported@amazon I've had two packages delayed this week. Now I'm being told that all of my other items, which I had set up for my Friday subscribe and save delivery, will not arrive until Monday. I can't find where to contact you people on your website. I want to ask for a refund of my prime membership this month. Even Alexa says you guys make it difficult to find the contact section on your app and on your website! I can't even seem to chat with you here on X. Considering Walmart is right down the road and I can have the same items delivered within three hours, why should I continue using you guys?
-
Amit Labert (@amit_labert) reported@Flipkart, @flipkartsupport @amazon I cancelled my order but the ₹7 & ₹8 platform fee was deducted and not refunded. I did not receive my full refund amount. Please resolve this issue and refund the remaining amount ASAP
-
McD's world 🇺🇸 (@bdelco58) reported@DerrickEvans4WV @Williamjr311 Not only that. But people will dismantle this piece of crap and strip it like a car for parts. The wheels, body, lenses, circuit boards, and hard drives will all be stolen and sold off. AI can never be at one with man. Ask Amazon about their drones dropping packages in San Jose CA. Package dropped and the crooks took the drone down and used it for entertainment. People do not want robots in their lives.
-
Mike (@AstroBoi95) reported@nosnowfIakes @preterniadotcom Then I don't know what ******** is going on bro, if you were there the second to drop then it has to be a stupid Amazon glitch again.
-
🕷️BerrieVT💜 (@BerrieVT) reported@Almighty_Zed @HunnieVT h yes. Just like how amazon and other mcompanies laid of tons of people, replaced it them with ai, then ai broke their website, app, lost thousands of orders, and they had to hire MORE people to fix it and it KEEPS breaking. All of this in 2026.
-
vivek chowdary (@VivekChowDare) reportedWho will pay the credit card interest for these 40+ days? Does customer money and time have no value for Amazon? Really disappointed with how this issue is being handled. @amazon
-
Picasso Madonna ☦️🏳️ (@tnsxpm) reported@SalemFox @TTP2502 @Fauwkz The problem is precisely the budget and anime studios aren't about to spend Robert Kirkman/Amazon dollars on dubbing. Good anime dubs are a needle in a haystack. The average dub for *any* foreign language project is most likely corny as ****.
-
Ryan S Vatne (@RyanVatne) reported@AmazonHelp Not only were they no help and to the contrary basically promised it would happen again and clearly by their response did not read into the issue, today it was worse and despite another no-show the tracking claims "delivery attempted"
-
Amazon Help (@AmazonHelp) reported@akshay_d_050 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu
-
JN 🇿🇦 (@UnityInSA) reported@KhuselaS Why is there opposition to moving away from 30% BBBEEE and moving all sectors to EEIP? We already have many ICT companies operating with the EEIP equivalent (eg. Microsoft & Amazon), so why is it a problem to do away with the 30% ownership aspect? Could it be that the beneficiaries of the 30% ownership are the ones that are against EEIP? EEIP has a much broader benefit and could ensure a much faster and equitable transformation. If one compares EEIP to BBBEE-30%-ownership, the EEIP is much more practical and beneficial to people on the ground.
-
Altab Hussain (@trending_now2) reported@AmazonHelp You guys just responding not resolving the issue. I'm getting frustrated. You have the order details, just check the status of refund and issue with the order
-
Cary Kelly (@CaryKelly11) reported@hugshotsphotos @amazon Old animals are tough. No real way around that except grinding them up into hamburger, slow cooking them until they fall apart and slicing really thin against the grain if you do want to cook them medium rare. You might try organic grain finished beef
-
Sags (@SagieCenter) reportedDon’t ever purchase Asurion insurance with @amazon ever. I purchased my Dyson vacuum over 2 years ago with Asurion insurance for $80. I waited almost 2 and half weeks for my product to get fixed. They sent me same broken product with one new piece and it still doesn’t work.