Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 45
London, England 29
Berlin, Land Berlin 14
Frankfurt am Main, Hessen 14
Tijuana, BCN 10
Columbus, OH 9
Montréal, QC 8
Stockholm, Stockholm 7
Chicago, IL 7
Charlotte, NC 6
New York City, NY 6
Paris, Île-de-France 5
Phoenix, AZ 5
Milan, Lombardia 5
Mexico City, CDMX 5
Washington, D.C., DC 5
Atlanta, GA 4
Reading, England 4
Houston, TX 4
Delhi, NCT 4
Los Angeles, CA 4
Ashburn, VA 4
Santa Clara, CA 4
Bengaluru, KA 4
Seattle, WA 3
Zapopan, JAL 3
Dallas, TX 3
Arlington, TX 3
Guadalajara, JAL 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RiddimBaby_ Nes◟̽◞̽🔜 (@RiddimBaby_) reported

    Im sad so im just gonna buy new gym clothes on amazon for a temporary fix

  • Kyoo_Love Zakayaa ッ (@Kyoo_Love) reported

    @AmazonHelp To sum up the case, my purchase had a technical issue that I was not informed about and a representative lied about my purchase being shipped when it was not in stock, no one prioritized my case, one representative promised me a 15% refund and $50 promo credit, & no one wants to

  • VolkWade Wade Volk 🇺🇸🤙🏽 (@VolkWade) reported

    I have 183 items in my Amazon cart and it’s literally all tools. I have a problem.

  • ulisseschinen Ulisses Chinen (@ulisseschinen) reported

    @AmazonHelp That's annoying the same answer and generic messages from @AmazonHelp, not solving the problem on orders from #amazonlocker. My order from the locker didn't start a refund that's @amazon responsibility and they're asking me to do it, after more than a month. #amazonproblem

  • WEKetchum William E. Ketchum III (@WEKetchum) reported

    Any Kindle users use Audible and have issues syncing your Audible books — specifically, the right pages/chapters you're at — to the Kindle? My Kindle connects to my Audible acct, but doesn't reflect where I am in the books. @amazon/@audible_com support has been absolutely useless

  • __trust__no__1 kelly (@__trust__no__1) reported

    @AmazonHelp I’ve been a Prime customer for over ten years. I don’t think you understand my issue. This is a NEW problem. Please explain what is happening in Pennsylvania specifically because my mother in Maryland is not having this issue.

  • sarahtharia1 Sarah T (@sarahtharia1) reported

    @Swiffer I purchased a swiffer wet jet on Amazon canada a few months ago, after a month of use it stopped working and it won’t spray. Disappointed. I expect some help and a replacement as the return timeline is down

  • ash3d1_ ashley is one day purge free (@ash3d1_) reported

    Dear @AmazonKindle please make the app I am sober availabke and also better diet apps available on Amazon Kindle because you have a ton of apps but I need these because I'm 16 and we can't pay to fix my phone for awhile so I have to use the Kindle

  • WrigleysAgent Nicole (@WrigleysAgent) reported

    I have never had a problem with an @amazon return. But weeks later a gift receipt has done nothing now I’m being required to provide an order number (one I don’t have since it’s a gift). All I want is a blanket!! Treated horribly by @AmazonHelp #itsagift #blanketwar

  • Anurag_071991 Anurag..🙄 (@Anurag_071991) reported

    @AmazonHelp Yes!I reached to that link but as you there is not any option related to my problem. I want to use my account which has amazon gift card balance that's a simple request. But for this i am approaching you guys frm 4 days.. ridiculous

  • AmerigoFreedo Amerigo the Red™️ 🇺🇸🇺🇸🇺🇸 (@AmerigoFreedo) reported

    @FMUniverse84 As soon as you look at the money, you see it was all bullshit. Close down the small mom and pops but not the big box stores and Amazon with lobbyists. Shots come out and they create a market by threatening people if they don’t get it. That’s why they’re still trying: Money…

  • DonnajPortland DonnajPortland ☮️ (@DonnajPortland) reported

    @slinganswers if @sling makes me sign in one more time from the TV i originally purchased my subscription from I will cancel my service… the @amazon firestick remote is such a pita to type with I want to SCREAM!

  • ulisseschinen Ulisses Chinen (@ulisseschinen) reported

    That's annoying the same answer and generic messages from @AmazonHelp, not solving the problem on orders from #amazonlocker. My order from the locker didn't start a refund that's @amazon responsibility and they're asking me to do it, after more than a month. #amazonproblem

  • rijjic Rijjic (@rijjic) reported

    @ursaarctos @kythkyn You can buy this on amazon. This was an issue 20 years ago, not now.

  • LizHagelthorn liz h (@LizHagelthorn) reported

    @akruglov oh yea i didn’t see hulu in your bio! that makes sense. i would def. use it. i hope one day some wardrobe stylists team up with some builder types 🤞it feels like an expensive problem to solve for massive conglomerates like amazon or google (headcount, resources, etc)

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