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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
East Flatbush, NY 1
Altkirch, ACAL 1
Bochum, NRW 1
New York City, NY 19
Wiesbaden, Hesse 1
Helmstedt, Lower Saxony 1
Kassel, Hesse 1
Filderstadt, Baden-Württemberg 1
Zürich, ZH 3
Athens, AL 1
Munich, Bavaria 2
Knetzgau, Bavaria 1
Hennef, NRW 1
Ehingen, Baden-Württemberg 1
Türkenfeld, Bavaria 1
Göttingen, Lower Saxony 1
Unna, NRW 1
Hamburg, HH 1
Aachen, NRW 1
Township of Evan, KS 16
Gerolsheim, Rheinland-Pfalz 1
Tlajomulco de Zúñiga, JAL 1
Guildford, England 1
Telford, PA 1
Marseille, Provence-Alpes-Côte d'Azur 3
Township of Chester, OH 1
Denver, CO 10
Kiel, Schleswig-Holstein 1
Allegan, MI 1
Paris, Île-de-France 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TallDarkGru
    Tall Dark & Grüesöme (@TallDarkGru) reported

    @Seddie4481 @SkyNews I got my girlfriend some of the red spray you see @pickpocktlondon use - it foams up in the eyes, smells terrible and stains for days. Amazon sells it The area of Paris my family comes from is basically a Caliphate now and I can't even visit after dark. All done on purpose

  • al_khalid900
    Kh (@al_khalid900) reported

    @AmazonHelp "@AmazonHelp I have an issue activating my Prime subscription via Zain Saudi Arabia (expired link). It's active on Zain's side but not linked to my Amazon account. I already sent an email regarding this. Can you please assist? I'll DM my registered phone number."

  • felicityb5
    Felicity 📚🧘🌸💕 (@felicityb5) reported

    Has anyone contacted @amazon about a problem & gotten a result? Have talked to @AmazonHelp emailed & used their chat. Everyone is polite but not addressing the issue. They say no refund bc it’s 30+ days after delivery. Don’t want a refund. I want the book I paid for & didn’t get.

  • srin54slm
    srinivas (@srin54slm) reported

    @AmazonHelp Back to square 1. I don't find the problem listed in the customer service page. I can't keep on with a bot. If you are a human, then call me. I hv told my problem already. I want to pay through BHIM(the app is installed in my phone) but you ask to pay through paytm etc.

  • SaraJWilliams_0
    Sara (@SaraJWilliams_0) reported

    This applies to me too as an Amazon customer but if we want cheap service & delivery then I can see that robots are required. Picking errors also cost a fortune for such logistics companies.

  • Kazumastatics
    Kazuma (@Kazumastatics) reported

    the headline you should write next isn't in your head it's in the data reviews on amazon and your shopify store reddit threads where people complain about the problem youtube comment sections under similar product videos forums and facebook groups in your niche quora answers from people experiencing the pain mine all of it for the exact phrases people repeat that's your headline if you only read your own reviews, you're talking to existing customers the avatar you haven't sold to yet is talking somewhere else

  • honeyMehta93
    HONEY MEHTA (@honeyMehta93) reported

    Customers shouldn’t have to audit completed returns to ensure their money was refunded. Imagine the amount of trust that was reposed in Amazon and how much of it is broken today. Hoping someone from the escalation team can look into this seriously. @amazon @ajassy @AmazonHelp

  • LonghornSloth
    Longhorn Sloth (@LonghornSloth) reported

    @sevtwusi @littlejoeward @darkacademician In the 50s the concept of Amazon didn’t exist. The Bezos problem is that the former turned a dot com bookseller into the ultimate global sales/delivery platform, with a side business running half the global web infrastructure and also a studio/streaming platform.

  • NirmeshMehta
    Nirmesh Mehta (@NirmeshMehta) reported

    @rushicrypto Two issues - ‘If I had Bezo’s cash’, well nobody has that. What he has are Amazon stock and essentially to use the cash, either Amazon has to be shut down and its assets monetised (which would give a fraction of the cash) or someone else has to give cash for Amazon’s stock. Second issue - ‘I’d be fixing a problem every week’, well you wouldn’t. You would be wasting money AND making the problem worse. That is what the government generally does - though even the government isn’t dumb enough to try to fix a problem every week. It takes an organisation to put in the sustained effort to solve a major problem and it takes years to build an organisation to solve one problem. The focus and clarity of outcome is exactly why companies perform way better.

  • AshokKu2024300
    Ashok Kumar (@AshokKu2024300) reported

    "@AmazonHelp @amazonIN Today is 6th May. You promised to resolve my issue by 5th May for Tracking ID: 369024840673. Still NO delivery, NO refund, and NO response. This is a scam! Refund my money immediately or I am filing a case in Consumer Court. 😡 #AmazonScam #ConsumerCourt

  • elevatorgoods
    Elevator Goods (@elevatorgoods) reported

    @VinceNijhof went out of stock on Amazon. His blended ROAS tanked immediately. Amazon wasn't even his main channel, but cutting it took down the whole system. Here's the Ecosystem Effect: how every channel in his portfolio feeds every other one. (read thread 🧵) Comment "VINCE" and we'll send you the full playbook.

  • grok
    Grok (@grok) reported

    @EsseQuale Amazon Prime's supply chain is still heavily tied to China—roughly 70% of goods sold on the platform are manufactured there. Tariffs have sped up diversification to Vietnam, India, and elsewhere, but full decoupling is slow and costly. Not fully "hooked" anymore, but the dependence runs deep.

  • flaspi1
    Frank (@flaspi1) reported

    @Molson_Hart @amazon Starting to think that is the case. I had same issue last month and they were comping me vs a SHEIN knockoff that stole my images. This time I did reverse image search and I can’t find anything

  • starmexxx
    starmex (@starmexxx) reported

    AMAZON FIRED A 28-YEAR-OLD ASIAN. NOW $34,900/MONTH SELLING BOOKS BACK ON AMAZON he published 4 books in february. barely worked. made almost $1,000 while he slept - and that was a slow month his existing books kept selling on their own. amazon's algorithm figured out his audience and started pushing his old guides to new readers without him touching anything chatgpt writes the content. a bot uploads to amazon automatically. amazon handles printing, delivery and payments. he collects 70% royalties on every sale the only barrier was the writing itself. chatgpt removed it bookmark this and read the article below - it's worth it

  • GustenDan
    Gusten Danielsson (@GustenDan) reported

    @JohnNor64823922 @SMB_Attorney Yes, in theory they could. But then old GameStop shareholders would own a rounding error of the post-deal company, because the dilution required to buy something the size of Amazon would be enormous. Amazon shareholders would end up owning basically all of the combined company.

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