Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Benito Juarez, CDMX | 1 |
| Piscataway, NJ | 1 |
| Rices Landing, PA | 1 |
| Salt Lake City, UT | 1 |
| Lake Butler, FL | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Frankfurt am Main, Hesse | 1 |
| Bridgeport, CT | 1 |
| Seattle, WA | 5 |
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Cuauhtémoc, CDMX | 1 |
| Iztapalapa, CDMX | 2 |
| Ciudad Jardín, MEX | 2 |
| Melrose Park, IL | 1 |
| Paris, Île-de-France | 17 |
| Romeoville, IL | 1 |
| Kefar Yona, Central District | 1 |
| Monterrey, NLE | 1 |
| Monroe, NC | 1 |
| San Jose, CA | 2 |
| Santa Cruz, CA | 1 |
| Volta Redonda, RJ | 1 |
| Libreville, Estuaire | 1 |
| Warner Robins, GA | 1 |
| Flers, Normandy | 1 |
| Owego, NY | 1 |
| Mississauga, ON | 1 |
| Grand Coulee, WA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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ほたる (@hotaruru0) reported@nanaxfish Fr I'm so happy Banana Fish is not being neglected after it got taken down from Amazon... it is too precious😭🩷
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KIRAN (@KiranMortha) reported@AmazonHelp I have connected with your team a million times. They just terminated chats without resolution. The issue has existed for more than a year and this is what you do every time. Why is your Chat support so low grade and unprofessional?
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EB❄️ (@ebonidaniellee) reportedSkims really irritating tf outta me not shipping my **** talmbout 3-4 business days to process some **** why tf would it take that long??? I live LA why tf wouldn’t my **** be to me immediately & your store is down the street. I coulda got some amazon dupes😭😭
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Josh (@carrierwhisper1) reported@MichaelSavaged Bruh Amazon will crush UPS, they don’t have a labor union issue and their dense network for first/middle/last mile will crush them
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Scott Norton (@Norton_Bowling) reported@AmazonHelp Fix the Home Screen so it doesn’t suck?
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Fred Orth (@OrthFred4444) reported@Nancy023922191 My streaming service has been down for weeks. I have no access on my phone for my Amazon selling account for almost 2 weeks. Can you say Starlink! Here it comes!
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Arnold Smith (@ArnoldLabour) reported@arthound87 I tried to buy MEBY as a digital download on Amazon a few hours ago but it wasn't listed, so bought Bona Drag instead. I'd probably have the same problem with Swords. I now have every studio album except California Sun, and you're still finding tracks I don't know.
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Amazon Help (@AmazonHelp) reported@IamVrajora Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, then please keep us posted. -Mariam
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Alan (@AlanSimette) reportedHey @amazon , how do you allow @amazonbrasil Amazon Brazil to scam customers? They are running a scam where the customer buys an expensive product but receives a cheap item, and then they refuse to issue a refund. How do you allow this?
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GG Jayce (@GG_Jayce) reportedFULL RECAP OF TODAYS STOCK MARKET JOOSE Dow ripped +537 points (+1.03%) to 52,747, its third straight up day. S&P 500 barely budged, +0.21% to 7,428. Nasdaq Composite -0.22%. But the Nasdaq 100 got smoked, -1.45% to 27,632. Chip stocks were the whole story today. $GLW got destroyed, -18%, worst day since 2002. Actually BEAT Q2 estimates (EPS $0.78 vs $0.75, rev $4.74B vs $4.62B) but guided Q3 revenue to $4.9-5B vs the $5B Street wanted. Dragged Marvell, Lumentum, Coherent, AXT all down 10%+ with it. Chip selloff started overnight in Asia. Samsung -13%, SK Hynix -14.65%. $MU and $AMD both -8%+ here in the US, SMH ETF down 3%+ for a 4th straight day. $KO was the bright spot, +5% on EPS of $0.97 (vs $0.93 exp) and $13.38B revenue, up 7% YoY. Raised full-year guidance across the board. $BA beat on revenue ($24.6B vs $23.95B exp, deliveries up 14% to 171 planes) but posted a 76 cent adjusted loss vs 30 cents expected, thanks to a $280M Air Force One charge. UPS beat and raised (rev $22.8B vs $21.81B exp, EPS $1.76 vs $1.66 exp, guidance up to $91.2B for the year) and the stock still dropped almost 5%. Margin worries won out. Consumer Confidence came in at 90.8, missing and down from 92.2 in June. Jobs "hard to get" reading jumped to 22.5%. After hours: $F +6% on an earnings beat and raised guidance, Teradyne +14%, Seagate +8%. Visa -2% and NXP -5% on soft guidance despite beats. Big late day headline: Iran fired ballistic missiles at US forces in the Middle East, US intercepted them. Oil spiked, WTI +4.4% to $82.73, reversing a multi-day slide. Fed meeting kicked off today, decision comes tomorrow 2pm ET from Chair Kevin Warsh. Rates expected to hold, but oil spike just nudged rate-hike odds up a bit. Tomorrow is loaded: Fed decision and presser, THEN Microsoft and Meta earnings after the close. Apple and Amazon report later this week too.
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Jack🇮🇱 (@johnashok147069) reported@AmazonHelp What information? No resolution was provided. I accepted the verification request as instructed, and then your representative disconnected the call. Please don't claim my issue was addressed when it wasn't.
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Artha (@logbas310) reported@peeleraja This happens only in India. Amazon US customer care is handled by Indians and it's much better at resolving issues
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pop snap click (@popsnapclick) reported@RazorFist Cage does well in Spider-Verse because the movie is modeled like a comic book. Ensemble cast work, snappy dialogue, almost musical. Completely different character and composition in the Amazon series. Terrible sound mixing. Even if Cage isn't mumbling it sounds like he is. I don't expect every modern noir to be LA Confidential, and LAC had its movie tropes. But there's such a clarity to every frame of that film that even pretending to be LAC would elevate a production.
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MK 🇮🇳 (@kanth_mayur) reported@amazonIN @amazon I placed order on 17th July 2026 . The arrival date was 29th July 2026 but on app it is showing me the item is delivered. What scam is this ?? I had paid in advance as well. The order ID is :- 171-5359731-0857149 Please fix this urgently & handover item.
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The Dibster (@TheDibsterX) reportedI went to Walmart to replace my headlight bulb, and was surprised to learn that the issue was that the connector burned out, and they don't fix those things. Since it is a Smart Car (made by Mercedes), I called them and they quoted me $700. That is when I decided to fix it myself. Went to Amazon, and bought 4 connectors for less than $5. I stipped the cables, joined them together. Used some electric tape ($1.59 also at Amazon) ... and spend 15 minutes fixing it. Saved $690+. The actual bulb was still fine. (Yes, my real name is there ... now you know why I use Dibster for my online name)
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