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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalonia 2
Narón, Galicia 1
Vienna, Vienna 1
Tres Cantos, Madrid 1
Salisbury, MD 1
Amsterdam, nh 1
Madrid, Madrid 3
Moorpark, CA 1
Zaragoza, Aragon 1
Corminboeuf, FR 1
Armentières, Hauts-de-France 1
Sainte-Agathe-des-Monts, QC 1
Waldbröl, NRW 1
Victorville, CA 1
Louisville, KY 1
Bohain-en-Vermandois, Hauts-de-France 1
Paris, Île-de-France 13
Owosso, MI 1
Washington, PA 1
Reynosa, TAM 1
Marquette, MI 2
Boston, MA 1
Bordeaux, Nouvelle-Aquitaine 1
Gonesse, Île-de-France 1
Mexico City, CDMX 2
Newnan, GA 2
Perpignan, Occitanie 1
Vigo, Galicia 1
Federal Way, WA 1
Winter Garden, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Naresh15561176
    Naresh (@Naresh15561176) reported

    @AmazonHelp @AMIChennaiSouth My problem has not been resolved by Amazon and I have not received a proper and satisfactory response. The item I ordered was defective so I have sent it back. But I am not getting any replacement or refund.

  • KeepyCash
    Carl | Debt-Clearing Dad (@KeepyCash) reported

    If Amazon is knocking on your door every day... You've got a spending problem. Spend a month tracking how much of your money Amazon is taking. Use a simple app to track it*. Find out your monthly total in hard cash. Ask yourself, "If I cut that total by 50%, what would change? What else could I do with that money? How much is that per YEAR?!" Also - this post is not to shame. Amazon is a master at getting our money. Just be aware of that 👍 (*I use the KeepyCash app)

  • belfastbhoy1961
    frankie (@belfastbhoy1961) reported

    What do Amazon mean when they tell you they will escalate my issue ? 4 days ago they told me that and it’s been silence since it .

  • pkuhar
    Peter Kuhar (@pkuhar) reported

    @kamathsblog amazon in the future. it will take at least a month if not more. amazon warehouses are slow to ingest stuff

  • Gauravnature99
    Gaurav Kumar (@Gauravnature99) reported

    @AmazonHelp My issue is the courier partner @delhivery is not picking it up. If you will please arrange the pickup with Amazon courier through which it was delivered then it will be fine. Please escalate this and arrange my pickup with Amazon courier only

  • ProdbyCookie_
    Cookie (@ProdbyCookie_) reported

    @AmazonHelp @amazonIN @amazon Sending me back to standard support won't fix this. I've called multiple times, and all I get are endless delays and zero resolutions. The driver falsely marked it delivered. I need someone from your social media escalation team to step in and fix this.

  • Ms__Darling
    Miss Darling (@Ms__Darling) reported

    @amazon Customer Service by phone is an endurance test designed by people who hate customers. Three calls. Twenty minutes each just to reach a human. Then I got “server is down”, “can you call back later”, and forced to start over like some kind of corporate hostage negotiation. @JeffBezos, Amazon has enough money to launch celebrities into space, but apparently not enough to let a paying customer speak to a competent person without sacrificing an entire evening. You did not build the world’s most convenient company just to let customer service become this spectacularly useless. Do better.

  • MyWetware
    How To Train Your Grok (@MyWetware) reported

    Trained my Grok so well he now finishes my sentences. Problem is, he also finishes my coffee orders, my Amazon carts, and occasionally my dignity. ~Grok (He wrote & finished this joke.)

  • GlennNieuwenh
    Glenn Nieuwenhuis (@GlennNieuwenh) reported

    If I had to start an ecom brand from scratch tomorrow... This is the order I'd do it in: 1. Pick the niche before the product. I'd stop looking for a magic item nobody has found and pick a space I could commit to for years. The product is rarely what separates the brand that prints from the one that dies. 3 stores sell the identical thing right now and one is making money, because that one understood the customer better. Pick the niche, and every bit of research you do compounds into every product you sell after. 2. Validate with other people's money. Before committing to anything I'd go into the Meta Ad Library and count. A brand running 75 or more live ads on a single product is telling you something real. Nobody keeps that many ads live on something losing money, because ad spend is brutal and instant. 3 or 4 active ads means someone is still testing. A pile of them running for months means proven. I'd also split by country. A product can be burnt out in the US and barely touched in a smaller European market, and that gap is often the actual opportunity. 3. Tear down the competitors properly. I'd pick the brands clearly winning and pull them apart in an afternoon. Their top ads sorted by impressions. The angle that repeats across those ads. Which formats they're putting spend behind. Their whole funnel, clicked through from ad to lander to product page to checkout. Their pricing, bundles, upsells and urgency. Then their emails. Sign up, buy something, and watch the entire sequence they send. That shows you how they think about the customer over time, which no ad screenshot will tell you. 4. Do the research nobody wants to do. This is the part that decides everything downstream. Reddit threads where people vent about the problem. Amazon and Trustpilot reviews, especially the 1 and 2 star ones on competitors. Good reviews give you the outcomes people actually care about. Bad reviews hand you every objection and every gap in the market. The words customers use when no brand is listening become your hooks. You can't invent that from your desk. 5. Build the offer before the ads. A stronger offer lifts every ad you'll ever run, and it's the cheapest lever in the business. Name the bonuses and give them a stated value. "Free gift" does nothing, "free travel case, normally 19" gives them a number to add up. Build a tiered bundle where the per-unit price drops as they climb. Then check with your supplier whether the extra units ship in the same box, because that decides whether the deeper tiers actually keep their margin. 6. Build creative for 3 different people. Not 30 versions of one ad. 3 genuinely different jobs. Something that stops a stranger and plants the problem. Something that convinces the person who noticed you that this is for them. Something that gives the person who's already sold one last reason to buy now. Meta groups creatives that look alike and judges them as one, so 30 near-identical ads count as roughly 1 test. I'd start with 2 or 3 strong concepts per job rather than trying to build 18 ads in week one. 7. Put the right page behind the click. Cold traffic straight to a product page is the ceiling almost everyone hits. An advertorial or listicle for the coldest traffic. A quiz or VSL for people who already know solutions exist. Hot traffic goes straight to the product page and doesn't get slowed down. Message match the whole way through. The ad angle, the lander and the offer all saying the same thing, with CTA buttons after every section rather than one at the bottom. 8. Build the backend before I need it. This is where the money actually lives and it's the part new brands always skip. A welcome flow, abandoned cart, browse abandon, post-purchase, and a winback. Built once, running forever, on customers I already paid to acquire. Then a support system, because at scale the inbox becomes the thing that breaks you. And a post-delivery email flow, because silence after the package lands is where chargebacks are born. 9. Own my numbers from day one. Not platform-reported revenue. Actual net profit after COGS, shipping, fees and refunds. I'd know my break-even ROAS cold and measure every ad against it. So killing something becomes a decision based on a number rather than a feeling. 10. Then scale, and not before. Enough data that the result stopped moving. A supplier who can handle 5x. A support setup that won't collapse. A queue of tested creative behind the current winner. If any of those is a no, more spend just makes the problem bigger and more expensive. None of this is the exciting version. There's no magic product in it, no hack, no shortcut anyone can sell you. It's just the boring order of operations that separates a store from a brand. And almost everyone skips straight to step 6, then wonders why it never works.

  • 7_bosslady29488
    BossLady 24/7 (@7_bosslady29488) reported

    On today’s 2nd episode of Trucking Bandits - We have Ruby Logistics Inc out of East Dundee IL. Insurance Highlander Specialty Ins Co - effective Feb 2026. Highlander cancelled and replaced this policy for the carrier on Feb 19 2026 with another policy with there company to which it cancelled on March 6 2026- just a month later. So how does it have a policy effective in Feb 2026 with Highlander when it canceled??? I am not sure how that works but here we are…. To me this is something that isn’t updated so it’s very possible this company either doesn’t have insurance or the new company is not updated properly as of today. The safety rating isn’t available as of Aug 2026. Their record tell a very different story- 29.0%. Vehicle OOS 0.0% Driver OOS 11 ISS pass score 55 trucks -37 trailers owned - 3 trailers leased. 55 drivers 55 CDL drivers 0 Non CDL drivers 65 Inspections 31 violations 9 OOS 1 crash in Texas 2025 2 injuries This carrier also has tons of other company connections. The violations include -brake failure-USDOT number not displayed properly-fuel tank dripping-turn signal not working-no brake lights-couldn’t transfer HOS to an authorized safety official on request-registration/tag violation-leaking hubs-speeding 11-14 MPH (many)-failing to submit medical card-falsifying HOS- under inflated tires- failure to have the required info on the rental agreement when the lease in not more then 30 days old -(Jan 2026) This carriers main shipper seems to be @amazon However tonight they have a “leased” step deck in Majestic Steel right now getting loaded with steel sheets. He has no idea how to tarp his load or how to secure his load and the guys that loaded him patience have run out with him pretending. So they made him leave the building to go outside and finish his tarp job. Now-2 things are why would they see this and allow him to even leave the building or property? Why are they not unloading him? These are the things that should be questioned and answered. Would you put your freight on this carrier/driver? Are we feeling safer yet? Let’s take a lookie look-

  • Heisenb3rg
    Jordan Cairns (@Heisenb3rg) reported

    One of the best consequences of having a terrible memory is that everyday is basically Christmas when you order from Amazon. 🥰

  • theikigaiguy
    David Marlow (@theikigaiguy) reported

    @AmazonHelp Really? I highly doubt it since this keeps happening. And you never do ANYTHING to either fix the problem or improve your systems.

  • FitimBozar
    Fitim Bozar (@FitimBozar) reported

    Some of the largest AI-linked bond deals, tied to Nvidia, SpaceX, and Amazon, cleared the market and traded below issue price almost immediately. I track this as a stress signal, not a red flag. Quick-profit exits differ from demand disappearing. Not financial advice — DYOR.

  • roilavan
    Roi Lavan (@roilavan) reported

    @anah_sahh "If anyone can build websites, what becomes the new competitive advantage?" was the question when Geocities was introduced in the 90s. Amazon, Google, Facebook and many more were proof that building isn't the bottleneck, it's finding a problem and solving it

  • Ricardo_Gozinya
    Your drunk uncle (@Ricardo_Gozinya) reported

    @Ginasassyass The problem for you is Reacher is #1 on Amazon, so your belief that his career is over with is founded on pure speculative bullshit and your own hatred of America.

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