Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 47
New York City, NY 45
Chicago, IL 45
Atlanta, GA 34
Dallas, TX 32
Miami, FL 27
London, England 27
Phoenix, AZ 23
Denver, CO 23
Paris, Île-de-France 22
Ashburn, VA 22
Washington, D.C., DC 17
San Francisco, CA 15
Toronto, ON 12
Las Vegas, NV 12
Houston, TX 12
Berlin, Land Berlin 12
San Jose, CA 11
Minneapolis, MN 11
Indianapolis, IN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Manchester, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @KimNicky If you navigate to the tracking level of your order and scroll down, it will say either "Delivery by Amazon" or by another carrier. -Alexandra

  • Two_Cams25 @Splash Lights Photos (Back in the Game For Now) (@Two_Cams25) reported

    @mamaztheguru Man, I feel bad for the driver and this damn nation pushing on food delivery via GrubHub or working in those terrible Amazon factories when all of the financial issues plaguing us can easily be solved. She deserves better Healthcare & pay all around.

  • merlinslaugh Petra Newman (@merlinslaugh) reported

    @apocalypsenyet2 @AmazonKDP I just saw this and I’m so so sorry about your sister. I hope the Amazon stuff gets sorted out quickly - it’s so hard when you just don’t have any spoons to cope with anything else and it’s a problem not of your making. *hugs and support*

  • HapHapner Hap Hapner - Whateverer (@HapHapner) reported

    @naisbitt_steve I did it Steve. I think it was a great story. But ... I made the additional mistake of being so excited to self-publish that I initially published the wrong version on Amazon. One terrible review and I realized my mistake. But it was too late. That review toasted the book.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.258ms Download: 626.8Mbps Upload: 535.33Mbps

  • BathongRay Dr. Pantsman (@BathongRay) reported

    I wonder how much Mikel is getting from Amazon for the Docuseries, because there's no way he'd be making these terrible calls that are going to cause uproar like this if it isn't for money.

  • JuneOccidental Occidental (@JuneOccidental) reported

    @RottenInDenmark This tweet and terrible take are brought to you by Amazon-Whole Foods.

  • dannish_fnd Dannish (@dannish_fnd) reported

    @AmazonHelp Ordered items. Marked as delivered but haven’t been. I understand that these things happen. But the level of customer service I have received is terrible. Told to wait until Tuesday and IF the items haven’t been delivered then they would give me a refund. I was on the phone….

  • Bharatmalaviya7 Bharat Malviya (@Bharatmalaviya7) reported

    @AmazonHelp You think on email I’ll be assisted sooner right. I didn’t get any response from the person who sent an email to me. And you guys are like drop us email and will assist. Do you guys even bother about the issue we face?? It’s ridiculous that still mobile is not delivered to me.

  • tripathiji1999 Satyendra Tiwari (@tripathiji1999) reported

    @thedilipjangid @AmazonHelp @amazonIN Many times I have raised the genuine issue, but nothing happened.

  • Tatsukage2 Tatsukage (@Tatsukage2) reported

    @obj_SHEP That's a huge problem for ppl in the transportation industry. From taxi/Uber to USP/Amazon to bus/truck drivers. Don't hold it in, use a bottle if you have to.

  • Vishal333W VISHAL SATISH WAKODE (@Vishal333W) reported

    @wasildtu96 @amazonIN I had also problem with my amazon order of onplus burd Z - 2700 rs. & also with this cover of 600 rs. Then buds are defective peace.Then his oder return and exchange. 20 days go no solution and 10 days to no refund.he clear said not refund buds cover 600 rs.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @DanMinnican Hi there. We're very sorry to hear about this issue with your delivery. On which Amazon marketplace is your account registered (.com, .co.uk, .de, etc.)? Please let us know, we're here to help however we can. -Ava

  • oviabhi Abhisek Datta (@oviabhi) reported

    @Chiragkapuriya No no, its brand new from amazon, and 'M' is there maybe some lighting issue on that pic

  • Bharatmalaviya7 Bharat Malviya (@Bharatmalaviya7) reported

    @AmazonHelp Alert your team to work on the issue ASAP

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