Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 46
Chicago, IL 46
New York City, NY 45
Atlanta, GA 34
Dallas, TX 34
Miami, FL 27
London, England 27
Phoenix, AZ 23
Denver, CO 23
Ashburn, VA 23
Paris, Île-de-France 22
Washington, D.C., DC 18
San Francisco, CA 16
Houston, TX 12
Berlin, Land Berlin 12
San Jose, CA 11
Minneapolis, MN 11
Las Vegas, NV 11
Toronto, ON 11
Indianapolis, IN 11
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Duluth, GA 8
Pittsburgh, PA 8
Montréal, QC 8
Oklahoma City, OK 8
Manchester, England 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • raju_kunchala18 Viraz (@raju_kunchala18) reported

    @AmazonHelp I connected reported this issue around 4 days before still?

  • AmitVoh66282536 Amit Vohra (@AmitVoh66282536) reported

    @AmazonHelp Few issues- in general I feel, Amazon has some questionable practices. 1. Unfair return practice of goods from buyers. 2. Safe t claim unfair time deadlines. 3. Refund amount in some cases of Safe t claim. 4. Return product -unfair return time #amazonsellersunion

  • nagyarlagadda Nagaraju Yarlagadda (@nagyarlagadda) reported

    @AmazonHelp They told we know the problem we follow up same reply from customer care no use

  • Alistair_King Alistair King (@Alistair_King) reported

    “I was wrongly delivered an Amazon package when I was staying in Catalonia and don’t know who I should send it to.” “Barcelona?” “Well yeah, but how do I track them down?”

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @deepikamishrra Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, We won't be able to assist you -Mohsin

  • asoksenapati Ashok (@asoksenapati) reported

    @AmazonHelp You people never learn from early instance. Thats why ur whole management unable to resolve the issue. U should imagine how poor service ur giving to customer.

  • Atish_saurav Atish Saurav (@Atish_saurav) reported

    @AmazonHelp Hi, so approximately how much time does it take the team to sort this issue out. It's been 4 hours.

  • nagyarlagadda Nagaraju Yarlagadda (@nagyarlagadda) reported

    @AmazonHelp I am facing issues with Amazon from last Prime day sale, this is 3rd time past 20 days worst service provide by Amazon

  • asoksenapati Ashok (@asoksenapati) reported

    @AmazonHelp Man..i am not in that situation that need ur worst support to came out. Better to help Amazon by providing ur resignation as u unable to resolve issue.

  • hverma0510 Himesh Verma (@hverma0510) reported

    @AmazonHelp Well you tell me one thing, How can your courier boy update the status as price tag missing without even visiting the place of pick up. Today is the 2nd day and i am facing the same issue again.

  • Rashmi57906799 Rashmi (@Rashmi57906799) reported

    @AmazonHelp This is not done. Despite talking to your team and raising issue, my product is returned unilaterally. I do not want the refund but my ordered product. @amazonIN I want my order, you cant do it to your customers. I feel cheated by you @amazonIN

  • StPaulgirl3 BarbaraJMay3 🇺🇦 (@StPaulgirl3) reported

    @karidoll14 DM me your address and I will have Amazon send you a **** load of tootsie rolls so that you never have this problem again

  • journalistprash Prashant Kumar (@journalistprash) reported

    @AmazonHelp But plz understand the customer problem and situations too ... You say on mail i will get resolution with in 2 or 4 days it's completed now so plz do the needful

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @shanikumarbpt We understand your concern. Kindly reach out to the bank for this issue regarding Amazon Pay ICICI Credit card. -Bilquis

  • BrentO Brent Ozar (@BrentO) reported

    @codykonior @moresunshine_1 The vendor didn't even bother to fix the Amazon description. They're still selling the physically smaller couch, representing it as larger. Must be easier for them to just eat the complaints.

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