Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 30
Seattle, WA 29
Dallas, TX 25
Atlanta, GA 21
Miami, FL 20
Chicago, IL 17
Los Angeles, CA 17
Edison, NJ 17
San Francisco, CA 15
Charlotte, NC 15
Denver, CO 13
St. Louis, MO 12
Columbus, OH 12
Phoenix, AZ 12
Portland, OR 12
San Jose, CA 11
Indianapolis, IN 11
Las Vegas, NV 9
Ashburn, VA 8
Tucson, AZ 8
Frankfurt am Main, Hessen 7
Philadelphia, PA 7
Salt Lake City, UT 7
Washington, D.C., DC 7
Paris, Île-de-France 6
Tampa, FL 6
Houston, TX 6
Spokane, WA 6
Tulsa, OK 6
Manchester, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Dhaneshbhati7 Dhanesh bhati (@Dhaneshbhati7) reported

    @AmazonHelp this link is not working

  • BBBrad91 Brad (@BBBrad91) reported

    @AmazonHelp You don't need to access my account or orders. I'm simply asking you to check to see if there's an issue with the service Amazon Photos which is affecting not only me but everyone. (A friend of mine checked the app as well and the option to order photo prints is gone for her too)

  • Rajkumar_cs545 Kumar Raja (@Rajkumar_cs545) reported

    @amazonIN @AmazonHelp I had terrible experince with your ecustomer care staff today, been on the phone call for nearly 30 mins, and only reply i get from them is callback after sometime since right team is not available to address the issue,

  • IamAkashlal iam_akashlal (@IamAkashlal) reported

    @AmazonHelp It's still showing delivered in the application.kindly resolve the issue as it is hard earned money.

  • drhs_27 Harsh Choudhary (@drhs_27) reported

    That's why Amazon is Number 1 in today time, People like ordered through Amazon, they Never disappointed like this & Most important they care it's customers! Such a pathetic Service @Flipkart Kindly resolve this issue ASAP My Alternative Mobile number - 8387037655, 9352932695

  • Sakurako1401 Kasumi Miwa (@Sakurako1401) reported

    @MangaMoguraRE I liked Comixology's user friendly model, few businesses offer DRM-free works. I was disappointed when Amazon acquired the business only to shut down Comixology then move all operations to Amazon's inferior comic business.

  • clyder1966 Van, sobriety 2/25/95 (@clyder1966) reported

    EBay joins the list of large companies that don't provide a phone # to call customer service. They lead you thru a bunch of help articles, hopefully related to your issues but like with YoutubeTV, Amazon, and Raytheon (administers retirement benefits), your issues aren't listed.

  • BBBrad91 Brad (@BBBrad91) reported

    @AmazonHelp I've already uninstalled and reinstalled the app three times. Nothing changed. Plus, why would it be affecting my friend as well if it was just some sort of data issue specific to me?

  • iNaveenBR Lonewolf (@iNaveenBR) reported

    @AmazonHelp Why cnt you ask your employee what resolution they have provided and share the details? @JeffBezos -- Can you please look into this matter? You need our money to generate revenue but when we are in problem why does your team running away? Is this how support team work?

  • ramot_udi אודי רמות (@ramot_udi) reported

    @amazon amazon the liers - part 1 When you buy something from Amazon and everything is fine, no problem. When something is wrong and you return a product and expect a refund, that's when their true face is revealed. An endless chain of lies, deception and fraud begins.

  • MindOfRusso Russo | Always Flipping 💰 (@MindOfRusso) reported

    3 must follow rules for selling on Amazon 1. Invest your profits back into the business, not a shiny object. 2. Only borrow money if you can execute the plan to pay it back. 3. Double down on what works, fail fast with what doesn't. Follow these and you will crush Amazon.

  • TheDeepak_IND Deepak Meena Devi Tiwari🇮🇳 (@TheDeepak_IND) reported

    But not getting satisfactory response from them. One of your agent said “we will response only on email on this issue” and disconnected the call. This is not acceptable from a company like @amazon. Kindly refund my money ASAP. Order Number: 406-4328853-4585134

  • kajamarczewska Kaja Marczewska (@kajamarczewska) reported

    @AmazonHelp can you help with issues with seller account registration?

  • TheDeepak_IND Deepak Meena Devi Tiwari🇮🇳 (@TheDeepak_IND) reported

    @AmazonHelp Dear @AmazonHelp, I totally agree with you, the problem is that your customer care representative told me that, Seller is not accepting.... And bla bla... He also disconcted the call and said we will update you only on Email. That's why I wanted to know the exact thing.

  • sarjit52 Sarjit (@sarjit52) reported

    @AmazonHelp Seems getting refund. But I do need it, what to do if get defective again. I had purchased this item earlier and that is working fine. Needed one more. It was too much an effort for a small issue, which could have been resolved by a phone call. Get your helpline working.

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