Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 49
Seattle, WA 47
Chicago, IL 46
New York City, NY 46
Dallas, TX 32
Atlanta, GA 32
London, England 27
Miami, FL 27
Phoenix, AZ 25
Denver, CO 24
Ashburn, VA 22
Paris, Île-de-France 21
Washington, D.C., DC 17
San Francisco, CA 16
Houston, TX 13
Toronto, ON 12
San Jose, CA 12
Indianapolis, IN 12
Las Vegas, NV 12
Berlin, Land Berlin 12
Minneapolis, MN 11
Mexico City, CDMX 10
Jacksonville, FL 10
Charlotte, NC 10
Kansas City, MO 10
St. Louis, MO 9
Manchester, England 8
Spokane, WA 8
Boston, MA 8
Duluth, GA 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew09724010 Matthew Ross (@Matthew09724010) reported

    @AmazonHelp What do I even select for this in Customer Service and what do I type in for the problem? First time reporting a product with clearly wrong information. Not an issue I'm having with an order, just a very wrong publication date.

  • kumardinesh0521 Dinesh kumar (@kumardinesh0521) reported

    @AmazonHelp The link is not working..

  • MrKishanM Kishan mali (@MrKishanM) reported

    @AmazonHelp still this issue is not resolved. Please give me the solution of this complaint. what are you guys doing? For one and a half months, one work is not being done with you guys. My Amazon contact no :-8769901825

  • dinesh0149 CA Dinesh Bansal (@dinesh0149) reported

    @AmazonHelp This is wrt my return against order id 171-1500117-4880351 I have not got refund for 2 addidas shoes that I had returned almost 40 days ago. The delivery guy had thoroughly checked the product being returned, then whats the issue left at my end.

  • BonitChawda Bonit Chawda (@BonitChawda) reported

    @amazonIN Hi, Dear Team, (It's been more than 1 month since my DM) I have lost access to my mobile no. And I am trying to login to my Amazon account but it won't let me. And also I am trying to reach customer care but I couldn't. Please help me login and change my mobile no.

  • DrMNisa Dr. Mehmoodun Nisa (@DrMNisa) reported

    @AmazonHelp Q1: Expedite the delivery A: Ok (Whatever, I don't care) Q2: Compensate me loss of ₹500 by any means. A: Can't It's your mistake not choosing our install, now your warranty also void. Q3: Pls help me with your senior on my issue? A: Really!(like it helps!), Sorry mam, can't.

  • Anonymo45515326 Anonymous (@Anonymo45515326) reported

    @AmazonHelp I've emailed the unboxing video which was the proof that the product was not delivered but no solution was given. I don't want to do now. Please solve my issue @amazonIN @amazon

  • LtdOnkar Onkar Jewellers Pvt. Ltd. (@LtdOnkar) reported

    @AmazonHelp Dear @AmazonHelp @amazonIN we have already tried to resolve this issue with seller support and in reply they always said that " this is the work of internal team" and your internal not replying to our mails that is why we reached to you for help.

  • KishanG02756320 Kishan Gohil (@KishanG02756320) reported

    @AmazonHelp 9099463763 is my number i just order a smart whatch and today i got empty boy, a horrible shopping expiriance but its my first time i got empty box Please solve my problem

  • SumitKu00863927 Sumit Kumar Bhagat (@SumitKu00863927) reported

    @AmazonHelp Dear @amazonIN My issue has not been resolved yet. 5 attempts of return have failed because of your miss management. I Successfully wasted my 2300 rupees for a damaged product. Thanks to your irresponsible administration.

  • percyLAflare WE$T$IDE P (@percyLAflare) reported

    Is the Amazon app broken?!

  • SSRJRD REENA (@SSRJRD) reported

    @AmazonHelp Done! Hope the problem is solved ASAP.

  • SeekingClarity5 SeekingClarity (@SeekingClarity5) reported

    @BonnieGlaser @BethanyAllenEbr The psychological sweet spot for trust in reviews is 4.3 - 4.7 stars (reference professor Robert Cialdini). Our lizard brains don't trust a 5.0 review. Besides, no shortage of western ****-posters on China and the CCP. I have no problem with Amazon's choice.

  • kumardinesh0521 Dinesh kumar (@kumardinesh0521) reported

    @AmazonHelp Facing issue regarding delivery, support and outcome humiliation, waste of money , @amazonIN @AmitAgarwal

  • MrKishanM Kishan mali (@MrKishanM) reported

    @AmazonHelp You don't need order details. New personal details so how will you solve this issue?

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