Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 33
Seattle, WA 29
Dallas, TX 27
Atlanta, GA 22
Miami, FL 22
Chicago, IL 20
Los Angeles, CA 18
San Francisco, CA 17
Denver, CO 16
Charlotte, NC 15
Columbus, OH 14
St. Louis, MO 13
Portland, OR 13
San Jose, CA 12
Phoenix, AZ 12
Indianapolis, IN 11
Edison, NJ 11
Ashburn, VA 10
San Antonio, TX 9
Columbia, MO 8
Philadelphia, PA 8
Washington, D.C., DC 8
Las Vegas, NV 8
Tucson, AZ 8
Paris, Île-de-France 7
Salt Lake City, UT 7
Houston, TX 6
Brooklyn, NY 6
Lexington Park, MD 6
Pittsburgh, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GumbeauxStJames Gumbeaux Abdul-Mateen 2 (@GumbeauxStJames) reported from Dallas, Texas

    @cordellsimmons Down to the Whole Foods. But i ordered from Amazon bc WF was out of stock.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.41ms Download: 618.76Mbps Upload: 502.25Mbps

  • NuNuNu08618548 NuNuNu© (@NuNuNu08618548) reported

    @tummymuncher ive been getting nothing but broken dog **** from amazon lately.

  • missprissthecat miss priss the cat (@missprissthecat) reported

    @Scorpio1080 I went down an Amazon rabbit hole as well and learned that cat mittens are actually a thing, I bought 4 pairs

  • bluesoup bluesoup (@bluesoup) reported

    @AmazonHelp @Miss_Tified_UK Ah that’s it @AmazonHelp - leave the problem with the customer and don’t try to resolve it on her behalf when you contracted the courier and she had no say in that. This is not how you become “Earth’s most customer-centric company”. Do better.

  • bondgode2 bond gode2 (@bondgode2) reported

    Four days are over, hardly it takes 15-20 minutes to find out what is the issue, really don’t understand why this Dell company neglecting customer, really Amazon is great they called me to understand what is the issue, but they are also helpless in front of Dell, disappointing

  • leighhaddington Leigh Haddington (@leighhaddington) reported

    @dylanjmorgan So very slow and painful, but 5 chapters into Kings of Hell 2 now, so that’s something. 2nd poetry book about to be let loose. And rereleasing Kings of hell as Amazon owned the first edition and I can’t use it after they deleted my account

  • _RamonNoodles_ Ramon_Noodles (@_RamonNoodles_) reported

    @DesignedbyCathy Rumor started about amazon accepting crypto, then they said nope went straight back down haha

  • shoalin14 shoalin1 (@shoalin14) reported

    @AmazonHelp why is it I’m getting an error when trying to add stuff to my cart

  • woot Woot! (@woot) reported

    @JQMSolutions @AmazonHelp Hi there. I'm sorry for the problems with the order. I checked in with customer service and you were refunded fully for the order. Please allow a couple days for the funds to show on your bank account. How long that takes is up to your bank.

  • Scott_Collects Scott McGowan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scott_Collects) reported

    @airdriejambo Once the initial buzz of the Slaughter dies down, and the scalpers hopefully don’t get the money they want, I think it’ll be available more easily. The ultimates I dunno, if the Rock from Amazon is anything to go by price wise, I hope these two won’t be the same.

  • NItz11614271 NItz (@NItz11614271) reported

    @cars24india Well what do I say, I got the car after a lot of follow-ups. Superb car no doubt about it. but the promises that they make, are never kept. I am still waiting for the amazon voucher they had promised. Its been 3wks & they are handling my issue on a priority

  • bhawanadhikari Bhawana Adhikari (@bhawanadhikari) reported

    @AmazonHelp Thy are giving options either to return phone or give cash to delivery guy but then I won't be having any warranty on phone.I have set up my stuff in phone, please let me know if something can be done without effecting delivery guy. We don't want him to face any problem.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.08ms Download: 671.61Mbps Upload: 712.99Mbps

  • Verius Markus (@Verius) reported

    @AmazonHelp already had a chat with customer support and it's been dealt with and will be receiving a refund for the second charge on the item. support was helpful, not happy with the original item not arriving and having to deal with customer support three times to get the issue fixed.

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