Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 14
Dallas, TX 13
Los Angeles, CA 10
Manchester, England 10
Chicago, IL 10
Columbus, OH 9
Edison, NJ 9
Denver, CO 8
London, England 8
San Jose, CA 8
Miami, FL 8
St. Louis, MO 8
Charlotte, NC 6
San Francisco, CA 6
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
Lexington Park, MD 5
City of London, England 4
Frankfurt am Main, Hessen 4
Paris, Île-de-France 4
Glasgow, Scotland 4
Tucson, AZ 4
San Antonio, TX 4
Las Vegas, NV 4
Indianapolis, IN 4
Vancouver, BC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • NayrmanBSC Ryan Malis (@NayrmanBSC) reported

    @AmazonHelp .....that's not the point and now you're just trying to shirk responsibility. I shouldn't be told its delivered, then told it wasn't, then get some crazy *** error about it being delivered in the literal future. I'm utterly baffled how bad this has been.

  • iRachichu Rachael ★ 🎉🥳 (@iRachichu) reported

    @AmazonHelp Yes! My middle name is not on the amazon account though, could that be the issue? My card also has a slightly different name on it due to my name being too long. :(

  • BiggFineeTrinii Sassyyy🇹🇹🎙🔥🖤 (@BiggFineeTrinii) reported

    So not only can I get my stuff in 2 days with Amazon Prime but I can ALSO grocery shop?...let me cancel Walmart terrible *** delivery service

  • neptune_nymph Venusisascending (@neptune_nymph) reported

    @AmazonHelp @LaserShipAssist DM'd me and told me that if my package doesn't arrive within 2-business days to contact Amazon. I want my package. This is a constant issue with this company #lasership

  • not_deejdevine not deejdevine (@not_deejdevine) reported

    Anyone doing Fuselab. Amazon fix multiroom

  • _epigraphs kristina (@_epigraphs) reported

    entirely mediocre pride and prejudice “continuations” and “variations” that were originally published on ffn before being taken down so they could be sold on amazon as ebooks walked so fifty shades of grey could run

  • ConwayCD CCD (@ConwayCD) reported

    @aelfred_D @amazon @AmazonHelp I've never had a problem And currently my wife has packages about every two hours. Must be a regional issue.

  • ScottRMayer Scott Mayer (@ScottRMayer) reported

    @Amazon is a joke. They delivered my package to the wrong address again and I have proof with delivery pictures and now they are making me fill out an incident report and wait 5 days to get a resolution. It's time Congress cracks down

  • mccullum_isiah Isiah Mccullum (@mccullum_isiah) reported

    The feds need to break down Amazon before they put every company in the country out of business.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @J_aayyrz Thanks for the update! Please go to where you'd normally sign in to your Amazon account and follow the instructions displayed on the screen to submit the requested information. Once you have submitted your information, you'll receive an update via email within 24 hours. -Brandi

  • SiriAgrell Siri Agrell (@SiriAgrell) reported

    @SnarkySteff It's a terrible model that's being fed by VC thinking and that's going to break very soon. The hilarious thing is that once people decide they don't want to subscribe to Disney, Netflix, Amazon, Crave, etc etc, someone's going to basically "invent" TV.

  • ReallyKW 🇺🇸✝️KellyWolf✝️🇺🇲 DON'T BACK DOWN (@ReallyKW) reported

    Why are all our store’s shelves empty of all the things we used to buy. They can’t get stuff delivered. Yet available on Amazon with no problem, to order right away? 🤔.

  • Zory363 Zory Moreno (@Zory363) reported

    @AmazonHelp Nope, their customer service is terrible and so is yours. But don't worry, you just lost a long time client. Now it's the seller's problem but when you want MY money, it's Amazon's problem.

  • kingomidnight マシュー・ウィルソン (@kingomidnight) reported

    @AmazonHelp They refunded me for the item which I appreciate but my issue is that this has been a repeating issue. 3 out of 5 packages I have order. Have had a problem.

  • Zory363 Zory Moreno (@Zory363) reported

    @amazon First time I get bad customer service from you guys. I had a problem with an item I bought through Amazon & I either have 2 pay u guys a restocking fee or pay the seller $6 shipping for a $29 item? And the item is still under warranty? Time to cancel my prime membership!

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