Amazon Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Culture Crusader (@VirtueCrusader) reported 1 minute ago

  Vauban Books and its Editor-in-Chief Ethan Rundell speculate that Amazon is in damage control mode after it restored its edition of The Camp of the Saints: "Amazon thus appears to be in damage control mode, blaming a technical 'error' for what was almost certainly a conscious decision to suppress our book. While we welcome the reinstatement of our listing, we believe we deserve an explanation from the company: who determined that the novel violated its 'offensive content' policy, and why? Was this determination made by an AI system or a human employee? Going forward, what will Amazon do to ensure that its platform does not once again become a vehicle for suppressing major works of literature and the free exchange of ideas?" Do you think Amazon will actually provide more transparency? Or will they hope the news cycle moves on?

• 
  Bhanwar prajapati (@Bhanwar19124550) reported 3 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN issue is still not resolved. I have contacted customer service 3 different times, and each time I was assured help, but no proper action seems to have been taken. Yesterday, the delivery boy came with the parcel but refused to hand it over.

• 
  Billy Bishop (@TopAlliedAceWW1) reported 4 minutes ago

  @Gosc101157996 @Templarpilled If you put an AI in charge of public health, you'd have 1000s of deaths in no time as it hallucinated itself to order up some kind of insane program based on data it made up. Amazon just had an Agent blow up its ordering system when told to fix a bug.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 6 minutes ago

  Amazon does not rank your product. Customers do. Amazon only pushes products that make them more money. If your product makes Amazon more per visitor, you win page 1. That’s it. We ranked a supplement from page 4 to page 1 in 28 days. Sales jumped 212% without changing the product. Here’s how Amazon decides who gets page 1: → Click Through Rate, do people click you → Conversion Rate, do people buy → Sales Velocity, how many units per day → Keyword Relevance, does listing match search → Price Competitiveness, are you in market range → Review Rating and Volume, social proof matters Traffic alone does nothing. Sales from specific keywords decide ranking. Here’s how to rank to page 1 fast: → Pick 5 main keywords only → Create single keyword exact match campaigns → Bid 30 to 50 percent higher → Keep budget uncapped for 14 days → Track daily keyword rank position → Maintain conversion above 15 percent → Never run out of stock Goal is simple. Force consistent sales from one keyword. Amazon sees steady sales. Ranking moves up. If conversion is weak, fix listing first. If CTR is below 0.3 percent, fix main image. If conversion below 10 percent, fix price or reviews. Most founders chase 200 keywords. Page 1 comes from dominating 5. Are you trying to rank for too many keywords right now?

• 
  Basudev Padhi ବାସୁଦେବ (@Basudev_Padhi_) reported 6 minutes ago

  @venkat_fin9 Don’t use amazon, just walk/ drive down to your neighborhood shop instead.

• 
  Jim Fagan (@fagan_jim) reported 13 minutes ago

  @warmandpunchy It isn't just Amazon. Getting all your bills digitally is part of the issue as well. Think of all your monthly bills bank statements etc at $1 each getting sent through the mail. Now multiply that by 12, and then multiply that by the number of homes in Canada.

• 
  Shhhh (@NotHydra) reported 18 minutes ago

  @Crunchy_Bonez_ Oh? I looked it up and the English version is out on May 6th, I just pre-ordered the first 3 issues on Amazon

• 
  Ram Vins (@vins_ram) reported 21 minutes ago

  I'm writing to express my extreme dissatisfaction and frustration with the unresolved issue with my Acer google tv. Despite multiple interactions with your service team, the problem persists. Purchase thru amazon. Order Number: 403-7577434-6282737 @Acer @Acer_India @amazonIN

• 
  Tapesh Chowdhury (@Tapesh_C) reported 23 minutes ago

  Most Amazon ads “strategies” fail because they chase ACOS, not profit. I audited 10+ accounts last month. Average waste? 35–45% of ad spend. Not because Amazon ads do not work. Because the strategy is broken. Here is what goes wrong: → Too many keywords in one campaign. → No negative keyword cleanup weekly. → Same bids for all keywords. → Scaling losers, pausing winners too early. → No separation of branded and non branded. Most brands copy YouTube tactics. They never check their own numbers. Here is the fix we use: → 1 product per campaign. → Max 20 keywords per ad group. → Add negatives every 7 days. → Increase budget only on proven terms. → Track blended ACOS, not just ad ACOS. → Separate ranking campaigns from profit campaigns. One client dropped ACOS from 46% to 21% in 30 days. Sales stayed same. Profit doubled. Amazon ads are not expensive. Bad structure is expensive. Are your campaigns built for ranking, or just burning budget?

• 
  Nick Dimitrov (@nickdimitrov) reported 26 minutes ago

  40+ Amazon LP answers analyzed this week. The ones that score highest never use 'we'. They open with the problem, the stakes, or what 'I' did.

• 
  SlappaHoe (@CornerStore246) reported 26 minutes ago

  @FatKidDeals Didn't Amazon Fresh shut down?

• 
  Bharat Bhadoriya (@iambharat98) reported 28 minutes ago

  @AmazonHelp @amazonIN I am purchasing mobile phone and I know it is physical goods and earlier I had purchased the same so it is better to solve issue rather than giving excuse

• 
  Cotton Cofelt (@CCofelt) reported 31 minutes ago

  Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC.

• 
  Abhilasha Kanthe (@AbhilashaKanthe) reported 33 minutes ago

  @AmazonHelp There's no use of talking to customer support they have an excuse of no pickup service due to technical issue, they are asking to self ship the product. why should I bear the cost and risk of self ship if the mistake is from amazon side?

• 
  NorCalDrew (@rooftopdrew) reported 35 minutes ago

  @SteveHiltonx California is also the largest consumer of oil imported from the Amazon rainforest...where they chopped down jungle and trees for a road for COP30 that Gavin Newsom flew to in a jet plane.