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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Elizabeth, NJ 1
Toronto, ON 9
Easton, MD 1
Birmingham, AL 1
Paris, Île-de-France 10
Kansas City, MO 3
Cadillac, MI 1
Atlanta, GA 10
Township of Evan, KS 23
Manchester, England 3
Riverside, CA 2
Ashland, PA 1
Lockport, NY 1
Gustavo Adolfo Madero, CDMX 1
Bengaluru, KA 2
Cluses, Auvergne-Rhône-Alpes 1
San Miguel de Allende, GUA 1
Ashburn, VA 7
Rochester, England 1
Montigny-le-Bretonneux, Île-de-France 1
Tucson, AZ 1
Seattle, WA 9
Houston, TX 11
Málaga, Andalusia 1
San Luis Potosí, SLP 1
Hagenbach, ACAL 1
Roby, TX 1
Winter Garden, FL 1
Greer, SC 2
Manchester, NH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • player1129949
    player1129949 (@player1129949) reported

    @mweinbach how is 8 sleep good? you are screwed if amazon servers go down

  • seylorra
    Saylor (@seylorra) reported

    Her name is Elena. She's holding two plastic water guns in a sunny backyard. She doesn't exist. A 20 year old in a gray hoodie generated her this morning. The water guns are $15.93 on Amazon. He runs the ads. Last month he cleared $10,329. He never opened a video editor. Never messaged a supplier. Never hired anyone named Elena. He pasted the Amazon link into Claude. Claude scraped the listing, pulled the product ID, passed it to Higgsfield through a custom connector. Higgsfield rendered a 15 second UGC ad with Elena holding the product. Audio included. Marketing studio template. Pause the screen at the right second and you catch Claude stumbling. "The issue was elsewhere. Let me fire it again using the confirmed product ID." It quietly fixes itself and keeps going. A Fiverr UGC creator charges $100-$200 per ad. He tests 30 hooks a week. That used to be $6,000 in actor fees just to find one that worked. His tool stack runs $50/month. Eight Claude tabs open in his browser. Same conversation, different prompts. Bedhead, hoodie, water bottle next to the laptop. The TV behind him is off. The Fiverr girl who used to film ads like these. She's still waiting for her next order.

  • PragmaticDude
    Jake Wilde (@PragmaticDude) reported

    @fandompulse Amazon is being stupid. They should relinquish the rights because if they do anything like did with The Wheel of Time, they will anger more people than they know. Technically, I think Amazon should be broken up with Anti-Trust suits.

  • cannab1senjoyer
    hi (@cannab1senjoyer) reported

    @MrTriggerDon @Darthhaggar The article isn't provided but if you scroll down they talk abt development possibly being down by MGM and also Amazon Game Studios

  • dark_road_games
    Dark Road Games (@dark_road_games) reported

    @Jennife11148116 @Normanjam67 Blaming it on "capitalists" is a little overly simplistic. Blockbuster were capitalists too. The mom and pop store that existed before Walmart were capitalists. The book store replaced by Amazon was capitalist. I want to sell you my video game. I am a capitalist. You're on the right track, but you need to keep going down the mental highway and not take the first exist with the big "Capitalism is the bad guy" sign. The people behind this are a (relatively) small group of elites that are far more concerned with power than profit.

  • rluxem12257
    rluxemontan (@rluxem12257) reported

    @ReezyResells @ThrillaRilla369 Demanding wages keep up with inflation is taking ownership of yourself. Stop crying in every thread where people want fair wages. Take your money & fix your teeth then go thank god Amazon and YouTube haven't treated you like trash yet. Just be thankful for what u have and move on

  • FroggyLegs96697
    FroggyLegs (@FroggyLegs96697) reported

    Problem seems to be Amazon studios productions are not their true source of income. Who cares what they destroy so that these execs can brag at about their virtue signals.

  • Evan_Swanson_
    Evan Swanson (@Evan_Swanson_) reported

    I've had this conversation with brand after brand: the ads are running, the budget is spending, but the return isn't there. What's actually going on? In most cases, the ads aren't the problem. The ads are just revealing a problem that exists somewhere else. Amazon ads are a traffic delivery mechanism. They put your product in front of a buyer who is looking for something. If the buyer doesn't click, that's a CTR problem - and CTR problems are almost always image, quality/reviews, and pricing problems, not bid problems. If the buyer clicks but doesn't buy, that's a conversion problem - and conversion problems are almost always listing problems, not targeting problems. The diagnostic order matters! If you start by optimizing bids and campaign structure on an account where the real problem is that the main image doesn't stop the scroll, you'll spend weeks on the wrong thing. The account metrics will look slightly better while the fundamental constraint remains unchanged. Here's the diagnostic flow I use: First, is the listing indexed for the right search terms? An un-indexed listing won't appear for the right searches. Check indexing before anything else. Second, what's the click-through rate relative to the category average? If CTR is below 0.5%, you probably have an image or pricing issue. Fix that before touching bids. Third, what's the conversion rate relative to the category average? If CTR is fine but conversion is weak, you have a listing content issue - images, A+, bullets, or price position relative to competitors. Fourth, assuming both CTR and conversion are solid - now look at your keyword targeting. Are you showing up for irrelevant searches? Are you missing the high-converting terms where your competitors are strong? Fifth, only at this point does the bid and campaign structure analysis make sense. Ads that aren't working are usually pointing at a problem somewhere else. Follow the diagnostic.

  • SoSaidMo
    Mo (@SoSaidMo) reported

    @AmazonHelp It’s not my password. I don’t use password. I use Face ID. Fact: my account is not accessible under the “account”feature. Amazon app shows “oops ran into a problem try again.” App reinstallled etc. tech expertise required. Non-tech Questions do not apply.

  • muts1926
    Kim (@muts1926) reported

    Hey @amazon @AmazonMGMStudio wake up & do the right thing. Listen to the huge fanbase of #stargate and reverse your decision NOW. @BaronDestructo and his team know how to create an engaging, smart, fun show that appeals to a large audience. Cancelling it was a mistake. Fix it

  • Crimson80191164
    Anarchist (@Crimson80191164) reported

    @RealBoon22 I get them all the time. Sometimes they take me down for a couple days. I found a blow up (pump) neck pillow on Amazon that (if caught early enough) stops them in their track.

  • JoelMCurzon
    Joel M. Curzon (@JoelMCurzon) reported

    @ThetfordSteven I don’t recall that. There are the dominion passages in Genesis, the general condemnation of the world in the New Testament, and the problem that Christianity promises that world is about to end. There’s no point saving the Amazon if Jesus is going to burn it all down next week.

  • AustinKarp
    Austin Karp (@AustinKarp) reported

    Source close to situation confirms Matt's report. This is close to being finalized Amazon did not object to proposed shift in location outside of Big Ten shared territory, source noted But Dec. 21 gonna happen here, and this avoids any "shared territory" issue by going to Miami

  • jonahhodges_
    Jonah 📦 (@jonahhodges_) reported

    Our first real brand partnership: $50K/month on Amazon when we started in 2022. The brand thought $100K/month was the ceiling. Their listings were decent. They had unauthorized resellers eroding the buy box. No Amazon agency had been able to crack it for them. What we did in the first 12 months: — Cleaned the buy box (Transparency Program + reseller pricing pressure) — Rebuilt the top 5 listings (new A+ content, video, search-term harvest) — Migrated their PPC structure: from broad-match chaos to single-keyword campaigns with clean attribution — Added Subscribe & Save on the hero SKU — Started monthly AMC audience targeting (cart abandoners, frequent buyers) Today they do $250K/month. 5x in 36 months. Not a hack. Not a viral product. Just operational discipline on a brand that already had demand. The demand was there in 2022 — it just wasn't being captured. The lesson: most brands plateau because of execution, not demand. Fix the execution and the ceiling moves.

  • mishrrakesh
    Rakesh Mishra (@mishrrakesh) reported

    @amazonIN @amazonhelp 2nd FAKE delivery in 2 days! Agent marks order #[408-4281871-0611526] as “Handed to receptionist” – Reception got NOTHING. Are your delivery guys stealing packages? This is theft. Fix this TODAY or I’m going to NCH + social media. #AmazonFraud #FakeDelivery

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