Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 20 |
Los Angeles, CA | 20 |
New York City, NY | 18 |
Ashburn, VA | 15 |
Chicago, IL | 12 |
Edison, NJ | 11 |
Atlanta, GA | 11 |
Miami, FL | 9 |
London, England | 9 |
San Jose, CA | 9 |
Dallas, TX | 9 |
Seattle, WA | 8 |
Frankfurt am Main, Hessen | 6 |
Denver, CO | 6 |
Phoenix, AZ | 5 |
Manchester, England | 5 |
Boston, MA | 5 |
Washington, D.C., DC | 5 |
Citrus Springs, FL | 5 |
Bogotá, Distrito Capital de Bogotá | 5 |
Prague, Hlavní město Praha | 4 |
Brooklyn, NY | 4 |
Toronto, ON | 4 |
Dublin, Leinster | 3 |
Greensboro, NC | 3 |
Charlotte, NC | 3 |
Amsterdam, nh | 3 |
Paris, Île-de-France | 3 |
Columbus, OH | 3 |
San Diego, CA | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Karl (@KarlPG) reported
@The_4KChef Never had a problem with Amazon but Hermes are notoriously bad.
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chandru (@chandrurit) reported
@AmazonHelp Yes the link is working fine. But there is no option to contact. Just have an option to select a issue and showing did you know nothing else's is there. help me out please
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AnneElc (@ElcSwe1) reported
@AmazonHelp My package was due for delivery 4 days ago and every day since then I have received an email saying “delivery attempted, problem encountered” I have checked my address and it’s correct, I don’t know what to do?
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C3PO Chi Minh (@kinew92) reported
@AmazonFCFrants @Ayalectics I love to work at Amazon and get paid [error 121: buffer underflow] thanks to not having a union.
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Jeanette Frye (@jmfrye24) reported
@BroomfieldPD my husband and I went north&south bound I-25 yesterday before the accident. There was a slow down in the right lane due to a large broken open Amazon box on the highway. We had to drive into the shoulder to avoid it. This could have caused the accident last night
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Youth Rewards (@YouthRewards) reported
@offgamers Indeed, I contacted Offgamers and received the answer, the problem is now from Amazon
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fat biden (@glow____worm) reported
Just figure even if that amazon warehouse unionizes, amazon is just going to shut it down
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Zane Schacht, Voice Goblin (@VoicesByZane) reported
Me: Amazon workers need a union Him: theyre paid tons Me: they're worked to death though Him: that's how it is everywhere Me, slightly louder: and that's a problem [boss], it should not be like that Him: on paper, but that's just not how the world works
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🔥👊Even more Premium Rankings👊🔥 (@VicNobu) reported
We do not need to pass legislation, we just need an Amazon fulfillment center in every city in America. Problem solved.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 21.28ms Download: 615.94Mbps Upload: 633.37Mbps
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Mrs K (@one_mrs_k) reported
@Dosb_Porffor Hello! I promised your class a wee box of biscuits and amazon have let me down on the delivery. They're now saying they'll deliver this week. Sorry!
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RedSix77 (@RedSix77) reported
@CharlsonGaines @AOC So in essence, you are saying that people HAVE to work for Amazon? Come on man, people have free-will and if you don’t believe that they do that is a part of the problem.
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laurel g. (@laurel53) reported
I think I’ll begin this week by not watching any news today. Today is an Amazon Prime Tv day.....(love BritBox and Acorn....the British channels..). I need to bring my blood pressure down - @SenateGOP are going to give me a stroke!
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Andrew Dixon (@AndrewDixon8) reported
@AmazonHelp Spoke to people through chat yesterday to try and resolve some issues I was having, and they refused to help and basically called me a liar.
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Anjum Kausar (@humanist_31) reported
@amazon hey amazon what's up with your customer service..phone and chat options are not working. My firetv is not connecting to my WiFi.. Pls resolve the issue