Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Dallas, TX 13
London, England 12
Chicago, IL 12
New York City, NY 11
Denver, CO 9
Seattle, WA 9
Phoenix, AZ 7
Columbus, OH 6
San Jose, CA 6
San Francisco, CA 6
Indianapolis, IN 5
Charlotte, NC 5
Frankfurt am Main, Hessen 5
Manchester, England 5
Jacksonville, FL 5
Ashburn, VA 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Kansas City, MO 4
Sydney, NSW 4
Montréal, QC 4
Cincinnati, OH 4
Poplar, England 3
Washington, D.C., DC 3
City of London, England 3
New Braunfels, TX 3
Wesley Chapel, FL 3
Nottingham, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • amanfaruk Farukk Shekh (@amanfaruk) reported

    @AmazonHelp Every time team issue new tickets 3 times they issued ticket even talk with senior department but not solve

  • amanfaruk Farukk Shekh (@amanfaruk) reported

    @AmazonHelp Call centre is useless not any responsibility no action taken every time after issue ticket wait 5 days and last no results fed-up with amazon. It is time for legal action?

  • reachprashanth Prashanth Bethi (@reachprashanth) reported

    @AmazonHelp Im not asking to reinitiate the order, I said, im hoping these issues won't be repeated i the future..

  • mhizzlexxii thick n grits (@mhizzlexxii) reported

    @AmazonHelp The delivery driver left my package in an alley and when I called to resolve the issue the supervisor rushed me off the phone and hung up on me.

  • reachprashanth Prashanth Bethi (@reachprashanth) reported

    @AmazonHelp Thank you Karthik, hope I'll get a call from your support services quickly and they solve the delivery issues.

  • AMohanRao5 A Mohan Rao (@AMohanRao5) reported

    @AmazonHelp The product is purchased from you. It is also your basic responsibility to provide good products to customers and address their issues by you through the product suppliers. It comes under consumer protection law. Help to address the customer issues.

  • I_ShubhamVerma shubham (@I_ShubhamVerma) reported from Tānda, State of Mahārāshtra

    @AmazonHelp No response yet from one plus support and Amazon support too. Pls sort the issue ASAP.

  • EnthusiastKH_7 Kushal Haldar (@EnthusiastKH_7) reported

    @AmazonHelp Select any issue - return / replace is the only code. What do I say the product is defective? I will rather write a mail to the designated heads & skip this convoluted process. FYI-Chat Bots have better replies.

  • Aherrer06754629 💯A_herrera🪴 (@Aherrer06754629) reported

    Since Amazon's S3 storage dropped their prices, a lot of people are reporting experiencing issues. From not being able to load pictures, to not being able to login to their accounts, many users have been struggling.

  • TusharJ91789815 Tushar Jain (@TusharJ91789815) reported

    @AmazonHelp Still not working

  • dwagonrainbow20 Taz (@dwagonrainbow20) reported

    @AmazonHelp There is no issue with it, it’s the fact you haven’t got stock

  • EnthusiastKH_7 Kushal Haldar (@EnthusiastKH_7) reported

    @AmazonHelp As mentioned earlier, I was unable to find the option to chat about product return/replacement feedback/issue in your application. Kindly help me with the steps/workflow. Cc: @AmitAgarwal

  • _Hydrofish Mat (@_Hydrofish) reported

    @JonHallin Quite fascinating seeing the changes tbh, the railway yards massively scaled down, an island basically abandoned, the loading hoppers by the small jetties now just ruins. Gone & replaced by warehouses, distribution centres and Amazon hangars.

  • PoeJse @Jse_Poes (@PoeJse) reported

    @hazelwood_dave You will get better after-sales service from Amazon. If there is an issue with the device, they will replace it in no time.

  • Freddiethedog79 Me (@Freddiethedog79) reported

    @AmazonHelp Hi Amazon has agreed to accept my return and Evri are supposed to be collecting my parcel. I can't actually get through to anyone at evri and when I try to track my collection it just says there is a problem. What should I do?

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