Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 22
Paris, Île-de-France 22
New York City, NY 14
Dallas, TX 13
Berlin, Land Berlin 10
Frankfurt am Main, Hessen 10
Manchester, England 9
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
City of London, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Glasgow, Scotland 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Poplar, England 4
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bristol, England 4
Colchester, England 4
Birmingham, England 4
Sarreguemines, ACAL 4
Lille, Hauts-de-France 4
Coventry, England 4
Bengaluru, KA 4
Dublin, Leinster 4
Chartres, Centre-Val de Loire 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • johnheimkes John Heimkes IV (@johnheimkes) reported from Minneapolis, Minnesota

    USPS likely put my package in the wrong mailbox and it’s gone. Asked some neighbors and they haven’t received it. Amazon support still surprises me with how awesome they at solving these stupid problems for free. A replacement item is coming Saturday.

  • domm domm (@domm) reported from San Francisco, California

    @bernard0camp0s The second issue, the one I highlighted was brands deplatforming off amazon etc.. then using a network for payments that would by default Replatform them through search. Again because of a conflicting business model behind the scene.

  • cpcolburn Chris Colburn (@cpcolburn) reported from Raleigh, North Carolina

    @amazon now has such a big bureaucracy there service is getting terrible.

  • cmcolosi Christopher Colosi (@cmcolosi) reported from Chino Hills, California

    @DamourEmmalena Thanks. Our web server on Amazon AWS went down and Amazon still thought it was functioning properly, so it wasn’t automatically rebooted. We may have to explore other options if that continues to happen on AWS. Sorry for the inconvenience.

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @AmazonHelp No problem with bandwidth, it’s just behind compared to live tv which is a shame

  • robfwtx Robert Brown 🌊 (@robfwtx) reported from Greenville, Texas

    @Lee_Roges @cwarzel @stuartathompson I know this sounds terrible but I'm in a good mood. Now that I've said that... I really do not care about Google or Amazon knowing where I am. I willingly submit my tracking information on Google maps. I willingly complete surveys on my thoughts for places I've visited.

  • jedimaster1982 Paul E (@jedimaster1982) reported from Derbyshire, England

    @AmazonHelp "Sorry there was a problem setting your timer" Then it repeats itself. Yes I've turned it off and on again.

  • BayAreaData Daniel J. Willis (@BayAreaData) reported from Concord, California

    Also support trustbusting. US Steel got broken up for owning the mines, the factories, and the railroads, and that’s almost exactly what Amazon is doing now. At minimum AWS, Amazon, and their shipping service should be three companies.

  • johnheimkes John Heimkes IV (@johnheimkes) reported from Minneapolis, Minnesota

    USPS likely put my package in the wrong mailbox and it’s gone. Asked some neighbors and they haven’t received it. Amazon support still surprises me with how awesome they at solving these stupid problems for free. A replacement item is coming Saturday.

  • TheSummats Colin Bagley (@TheSummats) reported from Culcheth, England

    Amazon football streaming has been bang on today. None of the issues we had earlier in the month. Whatever they have done to sort it has worked. Fair play 👍😊 #AmazonPrimeSport

  • OneGeekyPerson Katie ✨ (@OneGeekyPerson) reported from Honley, England

    @AmazonHelp They’re both set up, they’re just not working!!

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @AmazonHelp Ok If Spurs go a goal down I may need you to step in and tweak the formation 😁

  • dvassallo Daniel Vassallo (@dvassallo) reported from Bremerton, Washington

    @sbailliez @gumroad Thank you. Yes there’s likely other good parts. We preferred focusing on things we had significant first-hand experience with over many years. The last time I used RDS was in 2011 (at Amazon) and it was a terrible experience. ...

  • Wilkinson1500 Tony Wilkinson (@Wilkinson1500) reported from Scunthorpe, England

    @primevideosport @PrimeVideo @AmazonHelp @amazon terrible service thus far

  • The_CA_AnkitV CA. Ankit Varma অংকিত বৰ্মা अंकित वर्मा (@The_CA_AnkitV) reported from Dibrugarh, Assam

    @AmazonHelp Need to talk to your CustomerCare for resolving an issue. Kindly call on 9401998228

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