Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 27
New York City, NY 26
Dallas, TX 23
Atlanta, GA 19
Miami, FL 19
Los Angeles, CA 18
Edison, NJ 18
Chicago, IL 17
San Francisco, CA 15
Charlotte, NC 15
Denver, CO 13
Portland, OR 13
Phoenix, AZ 12
Indianapolis, IN 12
St. Louis, MO 11
Columbus, OH 11
San Jose, CA 10
Ashburn, VA 9
Las Vegas, NV 9
Tucson, AZ 8
Salt Lake City, UT 7
Washington, D.C., DC 7
San Antonio, TX 7
Paris, Île-de-France 6
Tampa, FL 6
Frankfurt am Main, Hessen 6
Houston, TX 6
Spokane, WA 6
Tulsa, OK 6
Philadelphia, PA 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RzExplainsAll R’z Understanding (@RzExplainsAll) reported

    @OGFigures I just checked my account £147 down in 4 days. On food petrol and apple/Amazon subs

  • 7shivanijain shivani jain (@7shivanijain) reported

    @AmazonHelp Difficult to write down, I can call if u have any help number

  • vickyjsr121 Anshu kumar (@vickyjsr121) reported

    @AmazonHelp Your CSR Is not worth as they are unable to resolve the issue in last one month

  • Nature19139911 NNature (@Nature19139911) reported

    @amazonIN MY Order# 404-9319963-9778712 which was supposed to be delivered on 25th Oct is still running from pillar to post because of Amazon's area code error which you people are not rectifying in spite of several complaints over the phone, what's going on? You people are

  • ashutosh_agl Ashutosh (@ashutosh_agl) reported

    @AmazonHelp Issues with my recent purchase (Malabar Gold Pendant) -Order was delivered without PIN verification -No BIS hallmark on the item which is mandatory as per Indian law or any purity certificate -Product description mentions item is 30 day returnable but Amazon doesn't allow return

  • DaveKatsune Dave Bot (@DaveKatsune) reported

    Requesting amazon futa neko dicking down a thin sarcastic disrespectful trap girl please

  • firozkhan9219 firoz (@firozkhan9219) reported

    @amazonIN Order 407-1579836-8978767 is Prepared but delevery boy asking for Pay as COD i don't know where is the frauds with customer i didn't pay any penny & raising issue with Amazon Twitter. Please check and escalate where is Gap why asking for payment if order already prepaid

  • babitaharsh babita (@babitaharsh) reported

    @AmazonHelp Why are you not refunding my money back. I mailed your team so many times but they are not resolving my issue. 7days are over from the date wrong product delivered but they haven't provided me resolution. I need my refund otherwise I will take it to consumer court. @AmazonHelp

  • RudranshShahi1 Rs (@RudranshShahi1) reported

    @AmazonHelp I think you guys know only one answer that is why you guys don't understand problem and repeat the same answer

  • ayushfann1 Ayush Jain (@ayushfann1) reported

    @AmazonHelp Since it was internet problem being shown by the app…even after switching off/On Tv & Wifi, He asked me to ask my internet provider for problem. But irony here is Hotstar,netflix,Zee all other OTT works on the same internet Connection but prime refuses to work🫠

  • arpi191 Arpita Chakraborty (@arpi191) reported

    @AmazonHelp @amazonIN @AmazonHelp I am left with no other option as the customer care team at the back-end is of no help! Solve the issue at the earliest possible.

  • jeetshingh Ashish kumar (@jeetshingh) reported

    Hey Amazon, I purchased a product from your application and I faced issue. order id: 402-3893151-1173161 Issue 1. Received wrong item Issue 2. Again received wrong size shoes after replacing same product. Now, I want replacement not refund. @amazonIN @ajassy @AmitAgarwal

  • TinaLSigmon1 Tina L Sigmon (@TinaLSigmon1) reported

    @amazon So I am having problems receiving my packages and returns . I keep getting running late and I'm still waiting on refunds from a few things. I love Amazon but what's going on?

  • iamlouiseamsi La Mona Louisa (@iamlouiseamsi) reported

    Can’t lie I’m an @amazon frequent user so I’m overall satisfied BUT goodness how can the customer service be this terrible when I’ve spent near 2k on one order ??

  • couchpot4to Dani (@couchpot4to) reported

    @swoletariat69 the amazon basics tripod is so terrible, you should upgrade it

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