Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 49 |
| Seattle, WA | 46 |
| Chicago, IL | 46 |
| New York City, NY | 45 |
| Atlanta, GA | 34 |
| Dallas, TX | 34 |
| Miami, FL | 27 |
| London, England | 27 |
| Phoenix, AZ | 23 |
| Denver, CO | 23 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| Washington, D.C., DC | 18 |
| San Francisco, CA | 16 |
| Houston, TX | 12 |
| Berlin, Land Berlin | 12 |
| San Jose, CA | 11 |
| Minneapolis, MN | 11 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Jacksonville, FL | 10 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| St. Louis, MO | 9 |
| Duluth, GA | 8 |
| Pittsburgh, PA | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
| Manchester, England | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Viraz
(@raju_kunchala18) reported
@AmazonHelp I connected reported this issue around 4 days before still?
-
Amit Vohra
(@AmitVoh66282536) reported
@AmazonHelp Few issues- in general I feel, Amazon has some questionable practices. 1. Unfair return practice of goods from buyers. 2. Safe t claim unfair time deadlines. 3. Refund amount in some cases of Safe t claim. 4. Return product -unfair return time #amazonsellersunion
-
Nagaraju Yarlagadda
(@nagyarlagadda) reported
@AmazonHelp They told we know the problem we follow up same reply from customer care no use
-
Alistair King
(@Alistair_King) reported
“I was wrongly delivered an Amazon package when I was staying in Catalonia and don’t know who I should send it to.” “Barcelona?” “Well yeah, but how do I track them down?”
-
Amazon Help
(@AmazonHelp) reported
@deepikamishrra Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, We won't be able to assist you -Mohsin
-
Ashok
(@asoksenapati) reported
@AmazonHelp You people never learn from early instance. Thats why ur whole management unable to resolve the issue. U should imagine how poor service ur giving to customer.
-
Atish Saurav
(@Atish_saurav) reported
@AmazonHelp Hi, so approximately how much time does it take the team to sort this issue out. It's been 4 hours.
-
Nagaraju Yarlagadda
(@nagyarlagadda) reported
@AmazonHelp I am facing issues with Amazon from last Prime day sale, this is 3rd time past 20 days worst service provide by Amazon
-
Ashok
(@asoksenapati) reported
@AmazonHelp Man..i am not in that situation that need ur worst support to came out. Better to help Amazon by providing ur resignation as u unable to resolve issue.
-
Himesh Verma
(@hverma0510) reported
@AmazonHelp Well you tell me one thing, How can your courier boy update the status as price tag missing without even visiting the place of pick up. Today is the 2nd day and i am facing the same issue again.
-
Rashmi
(@Rashmi57906799) reported
@AmazonHelp This is not done. Despite talking to your team and raising issue, my product is returned unilaterally. I do not want the refund but my ordered product. @amazonIN I want my order, you cant do it to your customers. I feel cheated by you @amazonIN
-
BarbaraJMay3 🇺🇦
(@StPaulgirl3) reported
@karidoll14 DM me your address and I will have Amazon send you a **** load of tootsie rolls so that you never have this problem again
-
Prashant Kumar
(@journalistprash) reported
@AmazonHelp But plz understand the customer problem and situations too ... You say on mail i will get resolution with in 2 or 4 days it's completed now so plz do the needful
-
Amazon Help
(@AmazonHelp) reported
@shanikumarbpt We understand your concern. Kindly reach out to the bank for this issue regarding Amazon Pay ICICI Credit card. -Bilquis
-
Brent Ozar
(@BrentO) reported
@codykonior @moresunshine_1 The vendor didn't even bother to fix the Amazon description. They're still selling the physically smaller couch, representing it as larger. Must be easier for them to just eat the complaints.