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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Green Valley, AZ 2
Media, PA 1
New York City, NY 48
Realengo, RJ 1
Rowland Heights, CA 1
Cowes, England 1
Broomfield, CO 3
Sacramento, KY 1
Montélimar, Auvergne-Rhône-Alpes 2
Miami, FL 29
Lakewood, OH 2
Griesheim, Hesse 1
Phoenix, AZ 24
Lakeland, FL 1
Wesel, NRW 2
Seattle, WA 49
Plymouth, England 2
Venarey-les-Laumes, Bourgogne-Franche-Comté 1
Edmonton, AB 2
Township of Evan, KS 1
Milpitas, CA 3
Gatesville, NC 1
Kansas City, MO 12
Ciudad Jardín, MEX 1
Buffalo, NY 7
City of Saint Louis, MO 1
Moffett, OK 1
Barmstedt, Schleswig-Holstein 1
Worthing, England 2
Washington, D.C., DC 18
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Blueeyedatlas
    ChaoticPunkAtlas (@Blueeyedatlas) reported

    @AmazonHelp I just had another problem too when I try to reach out to get a refund for an item that was defective your agents hung up on me would not give me a refund and why I said they were going to give me a refund and send me an email to verify that and never did.

  • 07ae01a7b2e9413
    Shweta Gupta (@07ae01a7b2e9413) reported

    @amazonIN Tripti, it's been a month now since the issue has been reported. How many years Amazon needs to finish investigating this issue. Was it a diamond I bought from Amazon. It is just a matter of two items missing in the order and no resolution provided yet.

  • akhenosiris
    AkhenOsiris (@akhenosiris) reported

    @dalibali2 Even amazon has clamped down on the refund parade, what a time we live in

  • LooseAsADEUCE
    M. Haynes (@LooseAsADEUCE) reported

    First world problems, but is it just me or are advanced memberships not giving what they supposed to anymore? I have Uber One for Uber Eats and every time I order something it gets delayed for one reason or another and same with Amazon Prime. Might as well have regular membership

  • AmuldeepSingh
    Amuldeep singh Bhatia (@AmuldeepSingh) reported

    @AmazonHelp In a previous email your team said that, due to limitations you can't help , you have to follow your investigation team. I request you to kindly investigate the issue again. Why are you not considering my proofs. If you delivered the product to me kindly share the tracking detail

  • CoDZOb
    CoDZOb (@CoDZOb) reported

    Hey @amazon @DisneyPlus why is your **** not working but you continue to bill me and customer service has no earthly idea what is going on. Fraud 🚨

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @RishabhUp05 As informed earlier, Amazon is only a payment gateway for booking flight tickets. Hence, we request you to follow up the issue with MMT support team for any further assistance in this case. Appreciate your understanding. -Ram

  • IAmTheKimmel
    Brian Kimmel (@IAmTheKimmel) reported

    …Amazon Music Plan when I didn’t agree to it but she signed me up for the Amazon Music FAMILY Plan that’s $14.99 a month. Here’s the problem. I loved every minute of it. I love being able to ask her to play any specific song I want at any time and she plays it for me…

  • amariealv
    anna (@amariealv) reported

    Why is Amazon sooooo effing slow now 😩my **** is always “running late” or “delivery attempted”

  • dholmes94
    David Holmes (@dholmes94) reported

    @BlackLabelAdvsr @jake_rm_ Seems way too high. How does that math break down? Amazon fees - 50% TACOS - 20% COGS - 10% (??) Leaving 20% net?

  • strawberrypood
    square dog enjoyer (@strawberrypood) reported

    Wait I just found out Amazon has delivery drivers using their own vehicles and all I can say is wtf, go work literally anywhere else, what a terrible deal lmao

  • VT_4life
    Chad (@VT_4life) reported

    @djatvt @amazon 3. Probably not getting paid enough so points 1 and 2 come into play 4. Even removing these points. There is a baby screaming and crying in the back whom she was visibly worried for but she couldn't stop driving to give it attention. That alone is enough to be a problem imo

  • raghuvvce
    RAGHU G (@raghuvvce) reported

    @amazonIN Amazon has recently changed customer care experience. Now you can wait more than a day to talk customer care representative. Your problems will get resolved longer than expected. So do not expect anything from Amazon customer care😩

  • rollwthepunches
    Hell on Wheels🔥♿🔥 (@rollwthepunches) reported

    OH. MY. GOD. I have found - hands down - THE best product description of an item on Amazon I'll ever find again. Idk if it's the biology lessons, bad translations, or amazing photoshop, but this needs seen. I must start by stressing, this was all for? A CAT TOY. Let us begin.

  • Bostick317
    Trisurvey (@Bostick317) reported

    @JoJoFromJerz If you want child labor to stop, then stop ordering all your crap from Amazon and ban electric vehicles. There one large problem solved. And 10yr olds, give me a break 🤡

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