Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 9 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 9 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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ayra (@ayra123409) reported@AmazonHelp @amazonIN So fix this this problem my order automatically cancle
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Chosen One 1111 (@1111_ChosenOne) reportedHave you ever noticed your family or friend seems to be experiencing a lot of unusual issues, and is potentially being targeted - but you cant explain why? Have you ever sent them anything from Amazon? Check your Amazon account. If you have ever sent them anything from Amazon - their name and address is likely still in your Amazon account. If they are experiencing unusual experiences - broken relationships, financial blocking, sudden unemployment, etc, and they are listed in your Amazon account - that can give you a clue. Are they being targeted? They target your mind first, hoping for you to lose credibility.
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YundleCo (@Yundleco) reported@AmazonHelp when I click the link Go to Two-Step Verification Account Recovery. it asks me to sign in and requires phone verification how do I stop it doing that?
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برهان ناتھودی (@NatWdyBurhan) reportedVery disappointed with @AmazonHelp service. Order delivery failed due to the delivery partner’s issue, and I still haven’t received my package. Now Amazon is asking me to wait 3-7 days for a refund for a mistake that was NOT mine.
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Vinay Khemani (@vinay20) reported@AmazonHelp @amazonIN I’ve been calling support repeatedly, but your team is unable to send the verification code and keeps asking me to call back later. Am I supposed to spend my entire Sunday doing this because of a glitch/order error from your end? hope you resolve this ASAP
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Pradeep (@Pradeep73222222) reported@AmazonHelp @AmazonHelp your link is not working. When i open it, two options of chat and call are available but when i click on them, it just redirect me to amazon homepage. Please help the delivery guy refused to deliver my order and later cancelled it.
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Aaron Coates (@aaroncoates) reported@ValueAddedRS @ryancohen Don’t worry. If eBay doesn’t sell, Cohen will build the competitor that takes them down. He’s getting free exposure making his case for why eBay should fail. Users and staff are listening. The best ones will stay if eBay sells. They will leave for what Cohen builds if not. Last time he built an online platform, he needed human coders. And still beat Amazon. He’s already got the plan. But he’s honorable enough to give eBay a chance to save themselves and their shareholders.
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Shannel Mergo (@lennahs7) reported@ashokmondal02 @AmazonHelp @amazonIN Same issue here. Lies and lies
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Pankaj Gupta (@DabangPankaj007) reported@AmazonHelp I have contacted there is no way to connect to customer service for the exact issue,you would need to connect for Amazon prime then ask the agent to transfer the call to someone else , why should I do that!
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Rebound Capital (@rebound_capital) reportedOn $MELI Most investors see a stock down 30% and think of an opportunity. With MELI, it's more complicated than that. MELI is a buy at the right price, but we think there’s still some downside to go. This is genuinely one of the best businesses in the world. It's Amazon, PayPal, UPS, and Goldman Sachs for 650 million people, most of whom are yet to shop online. E-commerce penetration in Latin America sits at 12%. China is at ~35%. The average American makes 41 online purchases per year. The average Latin American makes just 7. The runway is generational. The fintech flywheel is extraordinary. 83M monthly active users. $19.9B in assets under management. The Mercado Pago credit card is the most used on the platform in Brazil, accounting for 50% of transactions, which occur off-app at supermarkets and gas stations. That is a primary banking relationship for people who have never had one. There are 300 million underbanked people in Latin America. MELI is their first bank. The ad business grew 73% YoY in Q1 2026, 4x the regional industry rate, at near-zero marginal cost, built on 27 years of first-party data no rival can replicate. Q1 2026 revenue was $8.85B, up 49% YoY, the fastest growth rate in almost four years. GMV reached $19B, up 42%. Fintech TPV hit $87.2B, up 50%. On the surface, extraordinary. But look underneath. EPS came in at $8.23, missing consensus forecasts by roughly 7%, the fourth consecutive earnings miss. Operating income fell 20% YoY to $611M, with margins compressing to 6.9%. Net income dropped 15.6% to $417M despite revenue growing 49%. The credit book has grown to $14.6B, up 87% YoY, and no matter what anyone says, growing a loan book this fast is not prudent. Plus, the loans business has lower-quality earnings. The pattern is consistent. Revenue accelerates. Profits disappoint. Management guides for more investment ahead. The 30% drawdown has priced in some of the bad news. Not all of it. Margin recovery remains a 2027 story at the earliest. Great company. The price is still not right. We’ll try and buy once the market capitulates (remember the market sold off Google to 18x earnings last year!).
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David Richardson (@DavidRi24396416) reportedHad an interesting experience from Amazon yesterday. They send their drivers to my door often and usually no bother but yesterday I opened it and was greeted by a new face. Not a happy face. This guy was literally sneering, he looked me up and down with his lip curled and eyes half shut. He retorted "are you David R? I said yes and who are you? He was wearing an Amazon Tshirt and sarcastically pointed to it so I said "maybe better to introduce yourself first before you ask others their names next time" He was not happy at all then. He started walking back up the path towards me and I could tell he wanted to be violent. Shoulders down chest out sort of thing. ...In this scenario people with common sense would politely shut the door and forget about it. Im not always a sensible person and by the time he was back near my door I was ready to go. I looked at him and didnt say a word then. He just muttered a few insults i could barely understand and stormed off in a rage. With that I told him to F off pretty firmly and slammed my door so hard the next street heard it. A few hrs later I got a call and sms from an unknown number. The sms said that Amazon need to talk to me to guarantee their drivers safety in future drops. I only read that after I took the call. The call was made by an Idian call center employee that could barely speak a word of English called... you guessed it! Muhammad! Mo asks questions what happened and I explained in full. He apologies for the driver in the end and was okay when he had the full picture to be fair, but my point is this. How easy was it for a feral Amazon employee to raise the alarm against me when it was him at fault? He was black btw. That was i think his problem, a white gammon answered the door and didnt back down to his chimp fake authority and attitude problem.. ..dont like whites, dont get a delivery job that delivers to whites in a white country! How easy it is now for anyone not white, not British, to be the actual aggressive party and still play the victim? Its almost taught to them now how to grift every situation to their advantage. To have massive companies like Amazon in lock step with the narrative that all non whites are perfect and all whites are bad is an indicator how much white is persecuted in the uk now? 🤔
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Sean Frank (@Seanfrank) reportedA great video that highlights the problem plaguing the California government- It can’t get anything done. The CA gov set out to give millions of diapers to people this year. They gave out zero. They said it would cost 50% more per diaper than you can buy them for on Amazon. Right now. And Amazon would actually deliver them. Today. They had a year. They could overspend by 50%. And they couldn’t do it. But we still get headlines and celebrations like “HAZZA! CALIFORNIA LOOKS OUT FOR PEOPLE AGAIN!” It isn’t about the diapers. It isn’t even about the train. It’s the fact that the largest state, with the largest budget, with a one party super majority- hasn’t gotten anything done in a decade.
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UinHurricane (@UinHurricane) reportedA smart home rarely belongs solely to the owner Amazon hired thousands of contractors to listen to recordings from Echo devices in people’s living rooms. Amazon never asked for permission. Ring shared video recordings of doorbell calls with the police 11 times in a single year without a warrant or notifying the owner. Starting in March 2025, Amazon will, by default, send every word spoken to the Alexa voice assistant to the cloud and store that information there permanently. Your Samsung TV tracks what you watch. The Roomba robot scans every corner of the room. A smart thermostat knows when you leave the house. And every company wants you to pay for this. In the U.S., Alexa+ costs $19.99 a month, Ring Protect Plus costs $20, and Google Nest Aware Plus costs $20 a month. People pay monthly to be spied on. Problems often arise. In 2022, Insteon simply shut down without warning. Lights, switches, thermostats—everything stopped working and became useless.
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King.Khari (@KingKhari87) reported@JaguarAnalytics you post some dogshit these days. first of all... 1. have you actually done the math? Thats a rhetorical question because I already know you haven't. 2. "big 4"... what companies have been included here? If you use Amazon/Microsoft/Alphabet/Meta then both charts are totally wrong. I have done the math! 3. feeling the Big 4 in this case includes Oracle - if you use them then you get a lot closer to these charts but using Oracle is clearly wrong. 4. The “cash vs liabilities” framing is so intellectually lazy its ******* stupid. I wont even get into it because I know you know that already and if you dont, youre a retard. Yes the trend is potentially correct but we are no where near the dire situation these charts depict. And i mean NO WHERE NEAR! The fact is this... We do not have a standard balance-sheet crisis in the Big Four. We do have a real and growing free-cash-flow conversion, depreciation and return-on-AI-capex problem. But even still, that's way different to what the chars are showing. Companies analysed: Amazon/Microsoft/Alphabet/Meta... I DID THE MATH ********.
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Gaurav ? (@gauravvv11) reported@AmazonHelp I have ordered a mop and received a broken product. I requested a replacement but for the last 2 days nobody has come for pickup and no contact has been made but it's always closed as could not deliver. I need this product either returned, replaced or just refund