Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Prairieville, LA | 1 |
| Manaus, AM | 1 |
| Cergy, Île-de-France | 1 |
| Welver, NRW | 1 |
| Paris, Île-de-France | 18 |
| Edison, NJ | 1 |
| Chihuahua, CHH | 1 |
| Benito Juarez, CDMX | 1 |
| Piscataway, NJ | 1 |
| Rices Landing, PA | 1 |
| Salt Lake City, UT | 1 |
| Lake Butler, FL | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Frankfurt am Main, Hesse | 1 |
| Bridgeport, CT | 1 |
| Seattle, WA | 4 |
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Cuauhtémoc, CDMX | 1 |
| Iztapalapa, CDMX | 2 |
| Ciudad Jardín, MEX | 2 |
| Melrose Park, IL | 1 |
| Romeoville, IL | 1 |
| Kefar Yona, Central District | 1 |
| Monterrey, NLE | 1 |
| Monroe, NC | 1 |
| San Jose, CA | 2 |
| Santa Cruz, CA | 1 |
| Volta Redonda, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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DoTheSturridge (@DoTheSturridge) reported@AmazonHelp can you help with Prime video issues?
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Maneesh (@sriManishRanjan) reported@amazonIN I want to raise a complaint regarding the repeated delivery issues we have been experiencing with our recent Amazon orders. Details are as follows: Order placed 24 July 2026 Order number 404-4790737-2087542 Order placed 24 July 2026 Order number 404-1829804-8597958 1/n
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H.E. Dr. MIC (🤖,🤖) EngD, ScD, MBA, CFA ⚔️ (@MIC_btc) reported@lordofthebags i thought the options looked unusually cheap i had MOC AAPL long fill, but yeeted it for a dollar profit after i sniped 14 pts on Amazon i don't like it when they creep up into the announcement. it should go down a little to scare the hoes, THEN rocket up
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Sachin Singh (@insachins) reportedCruise spent years and billions building robotaxis for General Motors. Then it shut down completely, and its bid for federal approval never came through. Zoox took the harder bet. Instead of retrofitting a normal car with sensors, like everyone else, they designed a vehicle from scratch with no steering wheel, no pedals, no driver’s seat. Just two rows of seats facing each other. Amazon paid $1.2 billion to acquire the startup in 2020, years before anyone knew if the regulatory path would ever open up. This week it did. NHTSA granted Zoox a temporary exemption to commercially deploy up to 2,500 of its autonomous pods per year, the first approval of its kind in US history. Compare that to Waymo, the market leader. Their vehicles are electric Jaguar SUVs, which include steering wheels and pedals for manual control if needed. Zoox built the thing everyone said regulators would never allow, and got there first. Amazon now hopes to eventually produce as many as 10,000 robotaxis a year at its plant near Silicon Valley. Zoox has been offering free rides in its autonomous pods in Vegas and SF for over a year. Paid rides start next month. Cruise bet on caution and playing by the old rules. It cost GM billions and the company folded. Zoox bet on building something regulators had never seen before. That bet just became the first legal paid robotaxi with no wheel and no pedals in America.
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❤️☕️❤️SnwSquishy❤️🤍💙 (@SnwSquishy13) reported@FoxtrotSh1tUp That’s me when I see stuff on TT and bounce over to amazon to find it there instead. Lol, even my lists have sub-lists for different things I may or may not need/want. I’d definitely be in trouble if I shopped on Etsy.
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Julianne ☀️ (@Julie69466019) reported@carey @Walmart @amazon is the way to go ! Anything you order and have a problem with…BAM they fix the problem !
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Syed Anas (@Anas_158) reported@amazon @AmazonHelp I've contacted Amazon Customer Support 6–7 times, but no solution has been provided. The Delhivery tracking page clearly shows the shipment as Delivered, so the issue appears to be on Amazon's end. (2/3)
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John Hu (@JayHoovy) reported@mukulagarwalXR @stanleybystan you got it Mukul - here's what Stanley has to say. reply back to let me know what you think, we can fine tune! from Stanley: ok so you've got 746 followers, you're a design lead at Roblox with 7+ patents and ex-Amazon, and honestly your profile is a case study in burying the lede. your article post did 13,051 views and 5 likes with 3 replies. that's a 17x outlier over everything else. your "2 types of designers" take (frontend vs backend designers in the AI era) did 617 views and 4 likes. the Figma plugin post (1000 lines of code, 83 commits, 7 weekends) did 401 views, 4 likes, and your only RT. the Anthropic trojan horse post did 392 views. those four posts have one thing in common: an original opinion or something you actually built. everything else on your feed? "I agree with this take" (175 views, 3 likes). "Interesting move by Apple!" (102 views, 1 like). "RIP Perplexity" (79 views, 2 likes). the gap between "Mukul with an opinion" and "Mukul reacting" is 5-30x in reach every single time. the Alexa Plus thread is a perfect example of what's going wrong. tweet 1 got 162 views, then 13, 24, 106, and 86 on the rest. you lost 92% of readers by tweet 3. and the whole thread could've been one post: "I've been using Alexa Plus for a week. it's on par with ChatGPT voice but I use it 10x more because it's always there. ambient computing actually works now." that's 280 characters and it's more compelling than 5 tweets that most people never scrolled through. posting frequency is killing your distribution. you posted in Sep 2024, then Nov, then Dec, then Feb 2025, then a 3-month gap to Jun, then a 9-month gap to Mar 2026, then Jun 2026. the algorithm has basically forgotten you exist between every burst. you can't build momentum when you disappear for months at a time. 1. you're a design lead at Roblox working on XR and AI with 7 patents. that's an insanely rare vantage point. the "2 types of designers" post (617 views, your best engagement rate) proved your audience wants YOUR framework for how AI changes design work. not "interesting move by Apple" but "i'm watching this happen inside Roblox right now and here's what it actually looks like." you have access to the bleeding edge of spatial computing and AI-native design. one specific observation from your actual work per week would change everything. the Figma plugin post (401 views, 1 RT) worked because people could see you BUILDING something. do more of that. 2. commit to posting 4-5 times a week for 8 weeks straight. no gaps. your best content already outperforms your follower count (13K views off 746 followers on that article is exceptional). the problem isn't quality, it's that you post 3 times then vanish for 4 months. the algorithm rewards consistency at your stage more than anything else. even a mediocre daily post from a Roblox design lead with patents will outperform a brilliant post every 3 months. the thinking is genuinely sharp btw. the PageRank post, the AGI prioritization take, the "we've already crossed human level intelligence" essay. you're clearly someone who thinks deeply about where tech is going. you just post like someone who's journaling, not someone who's building an audience. what are you optimizing for on X, building a personal brand in AI/spatial design, attracting opportunities outside Roblox, or positioning yourself as a thought leader in the XR/AI design space?
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aritzystan ꕤ PETAL DAY (@aritzystan) reported@amazon FIX THE PETAL SHIPMENT
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𝐬𝐢𝐥𝐯𝐞𝐫 ꕤ (@SilverSweetener) reported@ArianaWorldHQ @amazon @amazon fix ur mf **** chop hoes
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Amazon Help (@AmazonHelp) reported@punishedsid We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right hand corner of the chat window. -Emily
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IndiaObserver (@IndiaObser58579) reported@AmazonHelp I am unable to place any orders on my Amazon account. Every order gets automatically cancelled within one minute. I have already contacted Customer Care, submitted appeals, and emailed the OFM team as advised, but I have received no response and the issue is still unresolved.
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Raph Pour-Hashemi 📸 (@RaphPH) reported@AmazonHelp Returned a camera. Your tracking shows you signed for it 20 July. You refunded the postage but not the item. 3 agents, three different refund dates, and the last one asked for photos of a fault I never claimed. Please don't send me back to chat. Chat is the problem.
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Abder Bouabdli (@abderbouabdli) reportedIn November 2013, five investors watched a man pitch a doorbell on national television, and four of them said the same two words — I'm out. The fifth wanted a piece of every sale, so he said no, went home broke by his own account, and within the year he killed his own brand name: DoorBot became Ring, and the mission wasn't doorbells anymore — it was crime. Same doorbell. It stopped answering the door and started guarding the house. In 2018 Amazon bought it for a reported billion-plus. In October 2018 he was back on that same stage — sitting in one of the five chairs. The product was never the problem. The aim was — and the aim is the one thing you can test before you spend a dollar.
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caroline 🥹ꕤ PETAL OUT TODAY (@tunpetal) reportedThe Amazon vinyl not shipping until August 10th… meanwhile I live in the heart of Amazon.. my **** gets delivered same day @amazon WE WANT ARIANA FIX THIS