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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mechanicsburg, PA 1
Newark, NJ 2
Ashburn, VA 6
Township of Evan, KS 18
Atlanta, GA 9
East Haddam, CT 1
Paris, Île-de-France 8
Dallas, TX 15
New York City, NY 19
East Orange, NJ 1
Plymouth, IN 1
Saint Albans, WV 1
Jibert, Braşov 2
Torreón, COA 1
Crossville, TN 1
Dandridge, TN 1
Seattle, WA 13
Chicago, IL 12
Big Creek, Calif 1
Saint Paul, MN 1
Coacalco, MEX 1
Realengo, RJ 3
Madrid, Madrid 3
Los Angeles, CA 8
Salt Lake City, UT 1
As Sudayrah, Makkah 1
Houston, TX 9
Vienna, Vienna 1
Brussels, Brussels Capital 1
Norristown, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CMaldonado42015
    Carlo Maldonado (@CMaldonado42015) reported

    @ImageComics Hey Amazon or comiXology doesn’t have G.I Joe issue 22 for sale.. can you do something about this..

  • DhaundiyalVipin
    vipin dhaundiyal (@DhaundiyalVipin) reported

    @AmazonHelp @NestleIndia Pls contact me on my registered mobile no or registered email id on this issue. I'm unable to send a private message. Pls resolve this ASAP. My review has also not been posted by @amazonIN

  • lurker044
    Nice Try (@lurker044) reported

    @DoniTheMisfit When I order something from Amazon, I make sure it's from the original brand. I recently ordered a Canon R50 with the EOS -> R adapter with no problems. That **** cost me $1000 for the body itself, and does 4K video.

  • RigelOrionBeta
    Rigel🌹 (@RigelOrionBeta) reported

    @mongymongmongy @hotsisgey @lthlnkso There's also no fixed reason why Amazon came out on top! They just did! Because who wins in any competition largely comes down to luck of circumstance! Anyone who has ever won a competition is well aware of this!

  • radsmsharma
    Radhika Sharma (@radsmsharma) reported

    Is Amazon India facing some issue with Amazon Fresh? Fresh vegetables have been showing out of stock for nearly 3 weeks continuously in Mumbai and grocery orders just aren’t going through. 🤔 @AmazonHelp @amazonIN @AmazonNews_IN

  • TheHearthFather
    The Hearth Father (@TheHearthFather) reported

    $10 switch digital gift cards are 10% off on Amazon right now. You’re limited to two per order but I just put three orders in back to back with no issues. Now, if you’ll excuse me I’m going to get all the Dreamlight Valley DLC for my wife.

  • SachinK03383679
    Sachin Sinha (@SachinK03383679) reported

    @akshith777 @amazonIN @jagograhakjago Nowdays Amazon fraudulent issue at a peak and customer service is worst day by day. Amazon is likely come to an end of customer trust and also losing his Goodwill. Solve this issue ASAP.

  • MajorOcelot45
    Revolver Ocelot (@MajorOcelot45) reported

    @benitoz Berkshire: sold Amazon due to a fund manager departing. They have been cutting Apple. Doubled down on Google. They are currently tech asset light. One thing Berkshire has historically been very good at is making sure that 7/10 transactions in America wind up on their balance sheet. Like insurance, oil, consumer discretionary. If AI powers everything having a Google+Nvidia combo fits well into the "Berkshire" likes to take a scoop out of the pie model. This would also be a good use of their cash capital with a long term reinvestment strategy that fits their mold. Maybe they'll open a "small" position.

  • Fanelsis
    𝘏𝘢𝘻𝘦𝘭🦋𝘚𝘵𝘢𝘳𝘘𝘶𝘦𝘦𝘯 (@Fanelsis) reported

    @kaybearii @amazon @AmazonHelp I hate that kind of chicken egg problem.

  • UKSharma3344
    Krishna Premi Ⓥ (@UKSharma3344) reported

    @AmazonHelp I'm unable to create a new return pick-up request. I don't see any option for it. The help page shows only the standard solutions for issues. No way to address a specific problem. I don't see chat or phone option in any of the several pages I checked. Pls arrange to call me.

  • jordyxax
    Jordy (@jordyxax) reported

    I closed my Amazon Barclay card 2 weeks ago, woke up last Saturday to my Amazon account mysteriously banned for ‘violating terms’ - I can’t believe @AmazonHelp are allowing abusive practices and banning me for shutting a credit card down.

  • akash_mehrotra
    Akash Mehrotra (@akash_mehrotra) reported

    @AmazonHelp Hi. I tried. But still it’s not working.

  • ArpitaG11980964
    Arpita Ghosh (@ArpitaG11980964) reported

    @amazonIN @AmazonHelp Purchased Ellica Chimney from Amazon last year and from the first day faced oil dripping issue. Multiple complaints have been raised and sent mail to the brand regarding this but no reply.Neither Ellica nor Amazon provided any constructive resolution!!

  • dodlasri
    SrMaSh (@dodlasri) reported

    @amazonIN @AmazonHelp why my prepaid order is delayed and delivery on hold inspite of correct address given, and spoke to customer care guys twice.. why Only #Amazon is having issue while delivering any orders.This is exactly the delivery guy fault which indirectly costing amazo.

  • jasonprgressive
    Gear Grinder (@jasonprgressive) reported

    @macastel3 There’s usually a significant lead time to issues look at Amazon and it’s AI push that resulted in massive outages months later

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