Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 33
Seattle, WA 29
Dallas, TX 27
Atlanta, GA 23
Miami, FL 22
Chicago, IL 20
Los Angeles, CA 19
San Francisco, CA 17
Denver, CO 16
Charlotte, NC 15
Columbus, OH 14
St. Louis, MO 13
Portland, OR 13
San Jose, CA 12
Phoenix, AZ 12
Indianapolis, IN 11
Edison, NJ 11
Ashburn, VA 10
San Antonio, TX 9
Columbia, MO 8
Philadelphia, PA 8
Washington, D.C., DC 8
Las Vegas, NV 8
Paris, Île-de-France 7
Salt Lake City, UT 7
Houston, TX 6
Brooklyn, NY 6
Lexington Park, MD 6
Pittsburgh, PA 6
Tampa, FL 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • owainkenway Dr Owain Kenway (@owainkenway) reported

    Something has broken recently on @Amazon's search - over the last month or more results have become meaningless, even when searching for a product you know is there.

  • LauJane_ Laura Lou (@LauJane_) reported

    @AmazonHelp Thank you. Eventually spoke to someone but they won't refund until it's returned and I wanted this dealt with quickly. Was given an email to send photos of the issue which I did, only to be told the same that I must return when shielding is over.

  • dekeOquirrh Deke (@dekeOquirrh) reported

    @AmazonHelp Yea you keep saying call the carrier, look they are saying they tried to deliver it in the future and they couldn’t. How do you not see that this is horrible customer service and you have issues? But keep blaming someone else. Keep refusing to answer my questions.

  • chuckyjake Chuck Jake (@chuckyjake) reported

    The Sioux Falls Regional Airport’s plane de-icing system is broken and needs some fixing. Maybe Amazon can fix that when they come to town.

  • rogersc909 Chris 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rogersc909) reported

    Jeff Bezos must have settled on the name Amazon when he realised how many trees would need to be cut down for the amount of cardboard packaging they use

  • Coding2Learn Marc Scott (@Coding2Learn) reported

    I order 2L bottles of Frank's Hot Sauce frequently for chicken wings. Today the Amazon driver explained that my bottle had broken, ruining all my other deliveries and everyone else's in my area. I feel a little guilty but also cross that I'm not getting hot wings tonight.

  • jide45366403 jide (@jide45366403) reported

    @Augusti00477939 @AfricaFactsZone That attitude will never develop Nigeria, only lazy youth expect government to do everything for them. Apple, Disney,Amazon was not founded by government but by citizens, only in Nigeria are people complaining all the time instead of innovating and solving problems for themselves

  • Murkrow_198 Murkrow (@Murkrow_198) reported

    @AmazonHelp lmao gotta love automated systems this was just a joke, no issues

  • vtpeach Liddle’ Persistent Peach-KPop Agent 🆘🍑 (@vtpeach) reported

    @JohnCornyn LOL. Totally ignoring the tax loopholes that they’ll jump through to lower their effective tax rate to half that. I pay more taxes than companies like Amazon. That’s insane. It’s corporate welfare. Corporations need to pay their fair share. Trickle down economics is A LIE.

  • _TheMidnightSon The Midnight Son (@_TheMidnightSon) reported

    Seriously think Amazon have a problem. Just had another phone call from someone pretending to working for Amazon Prime. When I asked for confirmation that he worked for Amazon he said yes and that he was at the Amazon helpdesk.

  • VIJAYARAGAVAN7 Vijayaraghavan (@VIJAYARAGAVAN7) reported

    @AmazonHelp Shared the details several times but no one is calling. U think that the customer will forget the issue in the meantime. Raise the issue, till get this one resolved

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.653ms Download: 604.82Mbps Upload: 634.36Mbps

  • InGodIDoTrust ✞♕In God I Trust♕✞ (@InGodIDoTrust) reported

    Amazon to shut down Parler again. They are now blaming Parler for starting the 1933 Reichstag fire in Germany. Story developing. Know your history.

  • _TheMidnightSon The Midnight Son (@_TheMidnightSon) reported

    I then stated that I worked for Amazon (I don't) and was currently in the London headquarters and could he confirm his address and I would come visit him as this wasn't company policy. At that point he said no problem but then hung up on me.

  • KorribanAcolyte No More || No Less (@KorribanAcolyte) reported

    @AmazonHelp I have but they just send canned emails and don’t reply. It’s like I am not real. This is my income and I’m absolutely terrified. Who would I talk to if they don’t send me a verdict? I even sent them updated photos and have asked them to fix the issue in the past but no reply. 😰

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