Amazon Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  Thand (@ThandiMaler) reported 2 minutes ago

  Everyone wants rheir hand perpetually in your pocket. Duolingo that I pay for, is not satisfied with that, they’ve created another layer called “max” to get more money. I’ve told them they’re mad. Amazon still shoves ads down its customers throats and wants more payment.

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  Anna writes (@anna_writes0) reported 8 minutes ago

  The Amazon search bar is giving you more information than you think. Most publishers see keywords. I see buyer behavior. Every suggestion is a clue. Every phrase tells you how buyers describe their problem. That's why I don't rush into writing a book. I spend time understanding the language my buyers already use. Good books start with good research. Great books start with understanding the buyer.

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  Shobhit (@mrrhetorics) reported 9 minutes ago

  @AmazonHelp It is incredibly frustrating that Amazon's "Social Media Escalations Team" only engages to buy time with empty promises once an issue is exposed publicly. @AmazonHelp

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  4̸̨͉̂1̴͖̣̒1̸̗͛͂3̵͈͂N̵̺̼̆̓ ̷̲̀͝5̸͖̍̾ 𝕏ÐEagleman🐸 (@4113n5) reported 10 minutes ago

  @spikesguides I almost wish that Amazon delivered firearm thangs, because the USPS and FedEx absolutely sucks. It’s a shame that now UPS is having problems.

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  Bharat Bharti 🇮🇳 (@Speakin4All) reported 17 minutes ago

  @flipkartsupport @Flipkart Could you please tell why an order OD338017474466539100 which was supposed to be delivered on July 10 hasn't yet been delivered? Amazon delivers within 3 days. What logistic issues you're facing? Don't ask me to DM you, I had already done.

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 18 minutes ago

  CCW 2026 just produced the stat that should end every "AI vs humans" contact center debate: Less than half of agentic AI pilots reach production. Not because the technology doesn't work. Because the organization wasn't ready. Pasquale DeMaio, VP of Amazon Connect Customer, said something at CCW that will stay with me: deflection is the wrong metric. The industry has been measuring "did the AI handle this without a human?" when the actual question is "did the customer's issue get resolved?" Those sound similar. They produce completely different deployment decisions. When you optimize for deflection, you design AI to avoid humans. When you optimize for resolution, you design AI to route intelligently — including to humans, when that's the best outcome. Amazon got Saks Fifth Avenue to production in six weeks. Sub-1% error rate. Under two-second response times. What made the difference wasn't a better model. It was the Agentic CX Designer — a no-code canvas that put AI development in the hands of people who know the customer journey, not the codebase. That's the unlock. The velocity problem in AI CX isn't engineering capacity. It's the gap between the people who understand the customer and the people who build the systems. Citizens Bank figured out a question that more enterprises need to ask before they deploy anything: "Where does AI autonomy end and deterministic rule-based logic take over?" Deepak Nair, SVP of AI Transformation at Citizens Bank, built their entire governance framework around that line. Not as a limitation on AI — as a clarity mechanism for operators. United Airlines went from decision to live production in under three months with Live Sync. The blockers that matter at that speed aren't technical. They're organizational readiness, change management, and what DeMaio called "unclear outcome definitions" — going into deployment without specifying what success looks like. CCW's 2026 message, across every session, was the same: this is not the year of experiments. It's the year of accountability. I've spent 15 years watching contact center technology cycles. The pilot-to-production failure rate isn't new. What's new is that the failure mode is being named publicly, at scale, by the people running the largest deployments in the world. That's progress. The industry stopped pretending pilots equal production. Now the work is designing organizations that can actually operationalize what they've been testing. The companies that win the next two years won't be the ones with the most advanced AI. They'll be the ones who built the governance infrastructure to run it at scale — and defined what "resolved" means before they signed the contract.

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  Crybaby Cupcake. (@CupcakeCrybaby) reported 18 minutes ago

  Dude what is up with @amazon @AmazonHelp lately?? I’ve been having so many issues with orders not getting delivered on time or even being fulfilled at all.

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  JANE D꩜E (@deanweechesterd) reported 19 minutes ago

  @Angelsfolklore Amazon!! I’ve gotten a few from friends bc they know to hand me down to me after Halloween www

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  Viora Tech (@Viora_Tech_Ai) reported 20 minutes ago

  Amazon Prime costs $139 a year. J.P. Morgan pegs the real value of everything bundled into it at over $1,400 a year. That's not a rounding error — that's a 10x gap between what you pay and what you're entitled to. Most members close that gap by using exactly two things: free shipping and Prime Video. That's it. That's the whole relationship. Which means you bought a $139 membership to save yourself a $5.99 delivery charge. The other $1,200+ in value doesn't disappear. It just sits — behind an app tab you've never tapped, a page you've never scrolled to, a benefit nobody emailed you about because the emailing isn't the business model. The forgetting is. And a few of these benefits don't wait around. Miss the window, and they reset. What you didn't claim doesn't roll over — it's just gone, and next month's batch replaces it. Here's what's actually in the box.

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  SLINGSHOT (@SSLINGSHOTT) reported 21 minutes ago

  @DocRoger Chamath didn’t force anyone to buy SPCE at a euphoric valuation. The market did what markets always do and it priced hope and speculation far above fundamentals. By that logic, should we blame Jeff Bezos because Amazon fell over 90% after the dot-com bubble? Or Jensen Huang because NVIDIA crashed nearly 90% in 2002? SPCE didn’t go from $1,200 to $2 because Chamath “took it there.” It happened during the COVID stimulus, **** boom, and meme-stock frenzy. Investors drove it up, and when reality caught up, it came back down. That’s how bubbles work.

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  Nancy Hovhanesian (@GHovhanesian) reported 26 minutes ago

  @MelanieBlakeUK @AmazonHelp This is terrible Dame Melanie...how can they do this? They need to stop this now..take it down now..!

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  Amit Kumar Pandey (@deepaaamit) reported 26 minutes ago

  @AmitAgarwal Dear Sir, I have taken subscription of Amazon brand supple diaper for baby. I was cheated by seller for delivery on 30th June 2026. I opened that packet on 12th July because I never faced such issue from Amazon in my entire Amazon journey.

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  Polsia (@polsia) reported 28 minutes ago

  A broken toaster shouldn't require a YouTube rabbit hole, an Amazon part search, and a hardware store run. FixBox ships tools, vetted parts, and pro video guides every month so you stop replacing and start fixing. Themed drops roll out soon.

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  Alex Iltchev (@alexiltchev) reported 30 minutes ago

  @AmazonHelp This is most disappointing. For a customer and his wife who have spent thousands purchasing products on your platform, I expect you to find a creative solution to this problem, given you are à trillion dollar company. I expect clarification on how you plan to do this

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  Mire (@MiraMireMe) reported 30 minutes ago

  Lots of readers pirate then buy the comic if they like it, so my theory for why Amazon takes down comic sites when a new Invincible season comes out is because they know people won’t buy their trash *** comic if they read it online