Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 16
Seattle, WA 13
Dallas, TX 12
Manchester, England 11
Chicago, IL 11
Los Angeles, CA 10
London, England 9
San Jose, CA 9
Columbus, OH 8
Denver, CO 8
Edison, NJ 8
Miami, FL 7
Charlotte, NC 6
St. Louis, MO 6
Coatesville, PA 5
Jacksonville, FL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
San Francisco, CA 5
Lexington Park, MD 5
Paris, Île-de-France 4
Las Vegas, NV 4
Philadelphia, PA 4
Southampton, England 4
City of London, England 4
Frankfurt am Main, Hessen 4
Glasgow, Scotland 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • inc_newage NEWAGE_SUPERCENTER_Inc (@inc_newage) reported

    @AmazonASGTG @amazon thanks for holding my 3k. Unlike you our company still sent the products and are just out all the money because of tech. Errors on your end! How ridiculous

  • crackersandsnax Chief Carotid Dilator (@crackersandsnax) reported

    @thischarmingham @intellegint This is absolutely a big component of it. Atomization of the workforce through carrots, not sticks is way more beneficial long-term and less of a PR issue than say Amazon’s more heavy handed anti-union tactics

  • analily_rmz lilyana hidrogo rmz (@analily_rmz) reported

    @Whoppster0 @AmazonHelp So sorry about that,I have had similar issues like that before,but HintCyber on Instagram helped me out,he’s a genius

  • michalclayton Michal Clayton (@michalclayton) reported

    @AmazonHelp ya must be short staffed because my deliveries are "running late" and are literally less than 30 min from my house (according to your 'tracking'). Then when I do get the packages I ordered, they are delivered to the neighbor. And to make it worse US-East-1 goes down.

  • CindiMcMahon3 Dr. Cindi Mc🎄☃️🕯 (@CindiMcMahon3) reported

    I have officially had it with @amazon - I ordered candle, which came broken, inside perfect packaging. They claimed "error" all day yesterday for contact. Today, they won't answer the phone - say you must use the automated "Customer Service" and what a joke that is. 1/2

  • HarleyQuinnRocs Harley Quinn (@HarleyQuinnRocs) reported

    @AmazonHelp Yes an ongoing issue with payments and charging my account wrongly. Once on a closed account even though I removed it from the app, and sending me bills and returned bank charges to my closed account on an item already returned to Amazon and confirmed by Amazon. How can that be?

  • playmaker09 playmaker (@playmaker09) reported

    @AmznFulfillment I got a map and a Truck if you need help delivery packages! You need a backup plan if your network goes down. Always have backup plan! @amazonnews @amazon #Amazon

  • NinaGerling NinaGerling (@NinaGerling) reported

    A formerly very close person to whom you have finally broken off contact (and made it clear that contact is never wanted again) sends you an Amazon voucher for a large sum for your birthday. What would you do?

  • esorecila Alice Hoult (@esorecila) reported

    @AmazonHelp Wouldn’t mind but this is my second issue within a week with your drivers. Waiting until Friday and then I’ll just have to wait god knows how long for a replacement which should have come the next day (today) after purchasing.

  • mike86189798 Mike Lawson (@mike86189798) reported

    @WAX_io @amazon @dibbs_io For the fast few days when I try to get a wax wallet, I keep getting an error message saying "account creation limit reached" Since I can't get an account, how do I get my $amc NFT?

  • khushDjain khushi D jain (@khushDjain) reported

    @AmazonHelp My order was supposed to delivered day before yesterday but due to my absence it didn't. But after that delivery agent keeping doing delivery attempted. When this issue was raised with Amazon help they don't have any solution for the same.

  • HumanCData Human Centered Data (@HumanCData) reported

    Amazon Web Services suffered an outage that ground many businesses’ online operations to a halt (including The Economist, Netflix and Disney, as well Amazon’s own delivery service). AWS said it has resolved the problem. Source: The Economist #AmazonWebServices #Data #Analytics

  • llamaluvr Luvr of CDC-approved vaccines for little llamas (@llamaluvr) reported

    That Amazon smart thermostat is right up my alley, but not feeling the whole "shut down the furnace to install the C-wire adapter and hope it all goes OK" while it's only 30 degrees F outside.

  • weedgokuusa theweedgoku (@weedgokuusa) reported

    @amazon your shipping is slow and get before you buy is alwyas slower.

  • catboyliam flimsy lil 🦇 stan lilren! (@catboyliam) reported

    anyone else’s uni hosted by amazon? apparently a ton of their servers are down just in time for finals week and our webcourses haven’t been available for over 24hrs

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