Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 21
Dallas, TX 18
Atlanta, GA 18
Seattle, WA 17
Columbus, OH 14
Chicago, IL 13
Denver, CO 11
Charlotte, NC 11
Miami, FL 10
Edison, NJ 10
Los Angeles, CA 9
St. Louis, MO 9
San Francisco, CA 9
London, England 8
San Jose, CA 8
Manchester, England 8
Indianapolis, IN 6
Birmingham, AL 5
Ashburn, VA 5
Las Vegas, NV 5
Tampa, FL 5
Columbia, MO 5
Lexington Park, MD 5
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Jacksonville, FL 4
Portland, OR 4
Philadelphia, PA 4
Vancouver, BC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LiteralSheridan Literally Sean Bannon (@LiteralSheridan) reported

    @AmazonHelp Received a "failed to deliver, will reattempt" message three times now. No issues with any other Amazon delivery, just this one

  • AT_8 arpit tandon (@AT_8) reported

    @AmazonHelp Hi Jyot, Against all commitments & assurances, no solution or update has been provided in my issue. Y'day I had been assured of the return pickup for 04.08.22, however no confirmation email recd yet. Kindly help

  • manyeyedhydra M. E. Hydra (@manyeyedhydra) reported

    @AmazonHelp That this is happening again makes me think you have a workflow issue on this. I even supplied the case numbers from the previous incident to try and help the team, and still got a nonsense email response and instructions to follow that didn't even work.

  • Yo_Jongo shidpot 🌸 (@Yo_Jongo) reported

    @AmazonHelp Fortunately it’s not a problem with my account, it’s a problem with your terms of service for Monthly Equal Pay, why charge my Amazon Credit Card the total and not monthly installments?

  • Surrend06466601 Surrender (@Surrend06466601) reported

    @AmazonHelp Sir I tried to but I don’t believe myself that I will get the solution the delivery boy took the product and take it to trash as he replied me I need an urgent solution to my problem

  • CSoupkitchen Chicken SoupKitchen (@CSoupkitchen) reported from Barnet, England

    I’m still having trouble connecting Apple Unlimited to Alexa. Conventional wisdom states that I simply go into the Alexa ap and I click on the three horizontal bars at the bottom right and click on Music and Podcasts and then select Amazon Unlimited and it picks it up via email

  • sakshia76859318 sakshi agrawal (@sakshia76859318) reported

    @AmazonHelp there is no option of skip sign in maam

  • TheRealCriz1 Criz (@TheRealCriz1) reported

    @AmazonHelp I want to speak to someone who can fix the issue of my packages being left in the lobby. Anyone can come into the building & just take whatever they see in the lobby. I want my stuff delivered to my door. I order small things like books & house items!

  • amzingfreedom Amazing Freedom (@amzingfreedom) reported

    From major damages to the mishandling of goods from inventories, Amazon might be owing you lots of money. It’s happening to a lot of sellers, but that doesn’t mean you shouldn’t do something just because the problem frequently arises. A word of advice: check out AMZPro today.

  • DonPauli DonPauli (@DonPauli) reported

    Amazon has made it impossible to sign in. How dumb is that? Losers

  • micahfoster micahfoster (@micahfoster) reported

    A friend recently confided in me that the secretly started an Amazon store and it went great for 3 months. Amazon suddenly shut it down because of two bad reviews. They were embarrased... 😳

  • umangchopra2011 umang chopra (@umangchopra2011) reported

    @AmazonHelp This guy is claiming that my account has no issues, that means it not locked wherein it is...LOL! Not sure what's happening...

  • Narine_KK Narendra K (@Narine_KK) reported

    @ACKOSupport @ACKOIndia Please make sure your server and website is working properly..trying to get Bike insurance through Amazon & Directly in your official website and every time seeing "ops something went wrong, please try again" message popping up..

  • manyeyedhydra M. E. Hydra (@manyeyedhydra) reported

    @AmazonHelp I've just used KDP's Live Chat and had someone escalate. Which is what I had to do last time. Problem is my prev publisher closed at the end of the year and I'm trying to republish through my own account.

  • kritsleo Kratika (@kritsleo) reported

    @AmazonHelp Ma’am the issue is still persisting. I need help reaching the customer care today itself.

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