Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 15
Chicago, IL 14
Atlanta, GA 13
Seattle, WA 11
Los Angeles, CA 9
Denver, CO 9
Columbus, OH 9
New York City, NY 8
San Jose, CA 7
London, England 6
Ashburn, VA 6
Manchester, England 6
Columbia, MO 5
Madrid, Comunidad de Madrid 5
San Antonio, TX 5
San Francisco, CA 5
Coatesville, PA 5
Miami, FL 5
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
Boston, MA 4
Las Vegas, NV 4
Jacksonville, FL 4
Birmingham, AL 3
Gloucester, England 3
Portland, OR 3
Greensboro, NC 3
Washington, D.C., DC 3
Reno, NV 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • MartynS61 MartynS (@MartynS61) reported

    @AmazonHelp I tried that right at the start. Subtitles are saying 'off' but I am seeing subtitles. Not seeing it on other programmes. I tried on Amazon app on TV, Roku stick and also Mac. It seems it's a problem with this new programme.

  • RoscoShumashco ROSCO (@RoscoShumashco) reported

    @AmazonHelp @bbb_us I will be reporting this every single day until you fix this issue. It’s essentially theft as you sent me a broken product and won’t replace it. Like Amazon can’t afford to refund $120 dollars. @bbb_us

  • cetkat cetkat (@cetkat) reported

    @teenyhedgehog @amazon Ok, yeah.. that's screwed up. Are there other sellers? Even if it's "shipped by Amazon", it's probably located in a different warehouse. This sounds like a problem specific to a single warehouse.

  • thereicharles Rei Charles (@thereicharles) reported

    For The Rugged was valued at $200,000 before getting shut down by Amazon. Pain 🥲

  • Elmwoodpolo Ann Bissett-Strahl (@Elmwoodpolo) reported

    @Concern70732755 I wish the climate creeps would go back to environmental issues like treating plastic waste and saving the Amazon Rain Forest.

  • RoscoShumashco ROSCO (@RoscoShumashco) reported

    @amazon sent me broken guitar, won’t replace it, sent me to get damage assessed by @fender who tells me it was damaged during shipment and Amazon needs to pay 120 repair for shipping damage, Amazon refuses to pay for repair and tells me I need to pay for damage myself @bbb_us

  • SchobyDevon Devon Schoby  (@SchobyDevon) reported

    @AmazonASGTG @amazon Response to my response, If Turkish sellers caused this issue, I encourage you to hold each other accountable because US sellers are paying the price for your misconduct. When you cause issues it hurts Americans. That’s not okay with me.

  • tigertailoring Dani Walton (@tigertailoring) reported

    @AmazonHelp is there website/ordering issues right now? I cannot complete my checkout, can't get past the delivery choices page?? Have been trying for half an hour, different devices etc.

  • fba_par DT.flips9 (@fba_par) reported

    Finally able to wrap up a relationship with a terrible prep center. Man what a mess that was. 7 weeks of Amazon seller hell. Only thing to do is keep moving forward⏩⏩ (anyone using a MT prep center hmu to make sure this doesn’t happen to you too!)

  • JustinBienvenue Justin Bienvenue #Horrorpreneur (@JustinBienvenue) reported

    Going over my books keywords on Amazon. Trying to crack down on whether or not they are solid. So far so good.

  • RapBastardz Elongated Muskrat🐀 (@RapBastardz) reported

    @tashalizzie Be VERY careful about the fineprint on the return and warranty policy. I'm currently having a problem with an Amazon refurbished return dispute. I hope I don't have to drag the seller through the digital mud and they are smart enough to refund my shipping on the return.

  • Alphiloscorp Rat King Crimson (@Alphiloscorp) reported

    Friday the 13th has not disappointed. So far: Found out the shipment of network infrastructure won't arrive on site til Tuesday because, wait for it: Amazon was using the last ship-to address to estimate, rather than the default ship-to address. Then, the VPN tunnel went down.

  • Abiodun09807872 Abiodun Joseph (@Abiodun09807872) reported

    @Bubee_01 Thanks,boss,please I am a newbie to Amazon kdp I opened my Payoneer account successfully but my name was wrongly spelt and I made some enquirywhether this typo error can hinder my smooth journey to Amazon,later someone told me to open a geepay account please, what is the wayout

  • PeterOelofse Pete Oelofse (@PeterOelofse) reported

    @AmazonHelp Hi Heather I think that’s the problem not sure. I’ve also tried changing to a Amazon Locker near to me but with the same problem

  • HylianDorito Okora (@HylianDorito) reported

    @ArtsyAegis You can find a circlepad replacement on amazon for like less than $20 but what i would do is put it with gorilla glue but throw out the pad cover Cuz idk if nintendo are doing repairs for 3ds/wii U things anymore. Should be an easy fix tbh

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