Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 45
Chicago, IL 45
Seattle, WA 44
New York City, NY 40
Dallas, TX 39
Atlanta, GA 33
Phoenix, AZ 23
Miami, FL 23
Denver, CO 22
Ashburn, VA 19
Washington, D.C., DC 18
San Francisco, CA 17
Las Vegas, NV 14
Portland, OR 13
Minneapolis, MN 12
Indianapolis, IN 12
Charlotte, NC 11
Toronto, ON 11
San Jose, CA 11
Kansas City, MO 10
San Antonio, TX 10
Jacksonville, FL 9
Tampa, FL 8
Montréal, QC 8
Oklahoma City, OK 8
Nashville, TN 7
Duluth, GA 7
Philadelphia, PA 7
Albuquerque, NM 7
Buffalo, NY 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • anu_jain2903 Aj (@anu_jain2903) reported

    @AmazonHelp @amazon It has been more than 5 days since I raised a complaint about my return issue. I was told by the customer care executive that my issue will be resolved within 3-5 days and they will call me on 21st. But nothing of that sort happened.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @whoism1cah Hi there. So sorry to hear you had a service experience that wasn't up to par. Amazon aims to help our customers as much as possible. Without disclosing personal account information, can you elaborate on the issue you reached out to us about and what was advised?-Ruby

  • sourabGoyal2 sourab Goyal (@sourabGoyal2) reported

    @AmazonHelp Yes play store update successfully and but not working

  • naik_diksha Diksha Naik (@naik_diksha) reported

    @AmazonHelp @amazonIN Tired of your bot replies! Kindly connect in person to solve my issue.

  • IndiraShanti IndiraShanti (@IndiraShanti) reported

    @teemcee Don't order **** for them. Get your own account. Tell them use their own amazon. Fix their own food and bug off.

  • TheRohanSanap Rohan Sanap 💉💉💉 (@TheRohanSanap) reported

    @AmazonHelp Thanks. The issue is resolved.

  • jam1garner jam1garner (@jam1garner) reported

    lifehack: take your website offline for maintenance manually when a us-east-1 goes down so people blame amazon

  • Keauhou Paia Girl 🇺🇦 (@Keauhou) reported

    Got a phishing call today supposedly from Amazon saying someone bought a $900 iphone, press 1 to accept 2 to reject. Then I get switched to someone to "verify" my account at which time I realized it was a scam to get my login and hung up.

  • damnskull_ Hop. (@damnskull_) reported

    @ZangyPoutine @noah_anyname @OrwellNGoode >amazon terrible workplace means OP is an alt-right did you drop your head as a baby?

  • sourabGoyal2 sourab Goyal (@sourabGoyal2) reported

    @AmazonHelp Yes but not working on my phone

  • damanirk1 Ramesh Damani (@damanirk1) reported

    @AmazonHelp Issue already discussed multiple times and due to not having any resolution, we were compelled to resume our old service provider....last request pl take back device and refund....Will use this communica as evidence.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.59 ms (0.33 ms jitter) Download: 1888.56 Mbps (data used: 2.2 GB ) Upload: 2327.31 Mbps (data used: 3.2 GB ) Packet Loss: 0.0% Date: 2022-06-22 12:30:50 (JST)

  • DhruvilZadfiya Dhruvil Zadafiya (@DhruvilZadfiya) reported

    @AmazonHelp I called in customer care but no body help/resolve my issue and not even refund my money. Product came wrong than what buyer will do and even customer care executives also not responding proper and cut call during conversation.

  • DhingraLovish lovish dhingra (@DhingraLovish) reported

    @AmazonHelp i have reported issue regarding the refund but no support from your team

  • VijayBh80003471 Vijay Bhardwaj (@VijayBh80003471) reported

    @amazon Very bad experience refund broken product vijay 9971623680

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