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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 4
Houston, TX 15
Toronto, ON 17
Paris, Île-de-France 6
Edison, NJ 5
Dallas, TX 34
Lynchburg, VA 3
Los Angeles, CA 38
Greenville, NC 2
Strasbourg, ACAL 1
Runnemede, NJ 1
Denver, CO 20
Anaheim, CA 1
Ashburn, VA 17
Las Vegas, NV 14
Manchester, England 3
New York City, NY 44
Byram, MS 1
Bordeaux, Nouvelle-Aquitaine 2
Atlanta, GA 28
Naucalpan de Juárez, MEX 1
Realengo, RJ 2
Fort Worth, TX 8
Blue Ridge Summit, PA 1
Greer, SC 1
London, England 11
Township of Columbia, MI 1
Fort Wayne, IN 1
Campbellsville, KY 1
Ward of Valencia, Sangre Grande 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • MThunderwing
    MrThunderwing (@MThunderwing) reported

    Waited for about 20mins and nothing changed, after an initial browser shut down and re-open. Finally got it working by exiting and reloading it after 20mins. @AmazonHelp can you please clarify what actually happened here? I've never noticed been able to instantly go in game before.

  • EdwardT78344878
    Is it a troll if its true? (@EdwardT78344878) reported

    @catturd2 They do the same **** to me. They sent me an email advertising a grocery like delivery. SO instead of ordering food, I have them pick up my seltzer water. I order four flats of 18 cans. I have had to have Amazon pay for every one of my orders because their drivers just throw the flats down and half the time the cans bust open in the box.

  • TaberAdams
    Nuke D'Wolf (@TaberAdams) reported

    @LangmanVince I counter protested by picking up a shift to work and going to school and then spent money at Kroger and Amazon. For good measure I drove my manual transmission car one gear down with the A/c and heater on blast just to burn a little more fuel. Happy May Day!

  • IamDshrey
    Nextdoor_Nissachhar🎭🥃🍺 (@IamDshrey) reported

    @AmazonHelp That's the problem e-mail id I don't have please provide. I'm not getting any written communication on mail from your leadership team

  • sexyz007
    Sexius (@sexyz007) reported

    Glad he finally said something but this should have been news YEARS ago when it was happening. Amazon attempted a crime & nobody in the public knew about this until now. I applaud Reggie for not bowing down to Amazon but it feels criminal to not expose this knowledge sooner.

  • MannParashar
    Maanu (@MannParashar) reported

    Received damaged Panasonic AC with missing copper pipes. Your return partners are falsely marking the return as 'customer cancelled' to avoid picking it up. Fix this immediately." @AmazonHelp and @amazonIN

  • Just_AComrade
    Just a Comrade ⚒ (@Just_AComrade) reported

    @iameatingcake CAPITALISM and IMPERIALISM reinforce animal agriculture. The land being cut down in the amazon? Most goes to cattle ranchers. The runoff and polution from animal ag? Directed towards the poorest parts of America. Human trauma caused in slaughterhouses? Put upon minority workers.

  • gippp69
    Gipp 🦅 (@gippp69) reported

    An 18-year-old built a room with 100+ Mac minis to find Amazon products that could pay back the entire setup in a few months. It looks ridiculous. But the math is simple. The rack costs around $55,000. If it finds just 4 products doing $4,000/month each, the whole setup pays for itself in under 4 months. He’s not buying computers to look cool. He’s buying research speed. While other sellers are scrolling TikTok for “winning products”, his setup is scraping ugly Amazon reviews, filtering complaints, checking supplier pages, and turning repeated customer pain into product specs. Bad hinges. Cheap plastic. Wrong size. Products breaking after two weeks. The same complaints across every top listing. Most sellers ignore that. He turns it into inventory. One repeated complaint becomes a supplier question. One broken feature becomes a listing angle. One boring category becomes cashflow. This is what happens when product research stops being manual.

  • DoomBlazer23
    DoomBlazer (@DoomBlazer23) reported

    @farlesbarkley62 @BasedPota18 They could’ve at least showed the suit standing in the cave tho if it was really a budget issue Even then it’s literally Amazon and it’s one of their biggest shows, they had the money

  • christiannonis
    Christian Nonis (@christiannonis) reported

    88% pilot-to-**** failure rate isn't a model problem. Teams observe failures after they happen (LangSmith logs) instead of preventing them before execution. One Amazon agent deleted a production region without pre-execution constraints. Governance happens before the API call or it doesn't happen.

  • Q23thhWqPLg2ute
    ANKIT (@Q23thhWqPLg2ute) reported

    @AmazonHelp I already submitted my contact details through your form but still haven’t received any response. My return was picked up on 18 April and refund is still pending. This is getting delayed too much now. Please take this seriously and resolve my issue ASAP. @AmazonHelp

  • PujithaTel8323
    NARAHARI TELLA (@PujithaTel8323) reported

    @AmazonHelp @amazonIN @amazonIN Even today I cancelled another item due to address issue, but still no refund tracking update. This is very concerning. Please resolve immediately

  • JohnMilitano
    John Militano (@JohnMilitano) reported

    Amazon should be investigated for intentionally dumbing down standard echo or 3rd party devices which support Alexa. All of my Sonos decides cannot execute simple tasks and it just sucks Amazon did this. All because they are forcing everyone into new echo devices. Not good Amazon!@amazon

  • Jimfaywriter
    Jim Fay (@Jimfaywriter) reported

    @AmazonHelp Message sent. I do not have faith that anything helpful will come from this (if past issues are any indicator).

  • WazooCowboyz
    Michael Moore (@WazooCowboyz) reported

    @amazon customer service with AI is fine if it works So sad that after 10 attempts and AI can't fix it there's no way to reach a person AWS works for most not all 🥵😡

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