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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
Iztapalapa, CDMX 1
Charlotte, NC 3
Annecy, Auvergne-Rhône-Alpes 1
Santiago de Querétaro, QUE 2
Kingston upon Hull, England 1
Pensacola, FL 1
São Paulo, SP 1
London, England 5
Langen, Lower Saxony 1
Saint-Nazaire, Pays de la Loire 1
Orléans, Centre 1
Naxxar, In-Naxxar 1
Seattle, WA 6
Rheine, NRW 1
Poplar, England 2
Valréas, Provence-Alpes-Côte d'Azur 1
Chartres, Centre 1
Valencia, Valencia 1
Warwick, England 1
Pontault-Combault, Île-de-France 1
Cognac, Nouvelle-Aquitaine 1
Chhindwāra, MP 1
Pittsburgh, PA 2
Manchester, England 5
Panama City Beach, FL 2
Kalgoorlie, WA 1
Newark, NJ 4
Greenfield, OH 1
Marseille, Provence-Alpes-Côte d'Azur 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Prince22083
    Prince083 (@Prince22083) reported

    your redemption right now. Please try again later." I tried multiple times, but the same error appeared each time. Shortly afterward, the Amazon Gift Card disappeared from the Rewards Shop entirely. This was extremely disappointing. I invested months of time and effort to earn..

  • sharmaaX
    Rishu (@sharmaaX) reported

    @AmazonHelp link not working chat option is not available

  • CosmicNeighbrs
    Cosmic Neighbors (@CosmicNeighbrs) reported

    @amazon I've been trying for over a month to resolve a Same-Day Delivery issue affecting my address. Multiple agents and a supervisor acknowledged it appears to be an Amazon-side issue and promised updates, but I still haven't received one. Can someone please help?

  • parth_995
    Pat_par (@parth_995) reported

    @AmazonHelp No use of emails there its all worst talks shared by your team. Arrange call from your customer escalation manager as I need to brief about issues since june for last few orders

  • yobrycejoe
    Bryce Joe (@yobrycejoe) reported

    If you cannot tell me how many units per day you need to sell, you do not have a real Amazon plan. Start with profit goal, then units per day math. Fix traffic, conversion, ops, or your launch breaks. Comment “AI” for my numbers sheet. Where do your numbers fail?

  • JodiStrong99999
    Jodie (@JodiStrong99999) reported

    @CynicalPublius Glad someone reached out finally. America needs to push back against AI. The AI automated customer service help sends one postal. 1. You are call company since the website used to troubleshoot issue does not address your problem 2. You spend 15min listening to AI refer to a list of options already on website then refers you back to website for assistance Meanwhile one’s blood is boiling, as you repeat “human customer service representative.” AI “I don’t understand, did you want (useless list repeats)” After about 4 AI “I don’t understands”you scream obscenities into phone recorded line until you hear, “one moment while I transfer to a customer service representative.” Wait on hold 10-15min. Then AI “all service representatives are busy, would you like us to call you back in order call received?” NO it’s a trick to ditch you, hold on. Finally, a DEI hire or foreign call center with broken english answers. DEI clearly annoyed had to answer call, begrudgingly fixes the issue in under 1min since a common problem. Foreign call center has to try multiple depts places you on hold until they can fix, but “can we interest you in this service sales pitch?” Sound familiar? Spend 1hr of lost life for big companies betting you are too lazy to tough it out. Sad part is companies like Amazon completely remove customer service numbers altogether- it doesn’t care its products & services are junk. They eliminated the big box competition during COVID. It may be too late to get the AI genie back in the bottle.

  • ThierryBorgeat
    Thierry from arvy 🇨🇭 (@ThierryBorgeat) reported

    The most important chart in tech right now. Free cash flow of the hyperscalers (Amazon, Google, Meta, Microsoft, Oracle) just went negative. Below zero. For the first time in the dataset. Meanwhile, semiconductor FCF (Nvidia, Micron, Broadcom, AMAT) exploded to over $400 billion. For fifteen years, the hyperscalers were the greatest cash machines capitalism ever built. Asset-light platforms printing $250 billion a year. That was the entire bull case: software eats the world, and the cash flows to whoever owns the platform. The AI buildout inverted it. The platforms are now pouring every dollar, and then some, into chips and data centers. The cash didn't disappear. It transferred, straight down the supply chain to the shovel makers. Here's what history says about both ends of this chart: The buyers: companies that burn cash on capex booms rarely earn back their cost of capital. Telecoms, 1999. Shale, 2014. The sellers: supplier windfalls at the top of a capex cycle are peak earnings, not new baselines. The customers' spending discipline eventually returns. Ask Cisco. A generational transfer of cash flow is a generational transfer of risk. Both lines on this chart are priced as if only the good half is true.

  • PR3D44T0R
    Laksh Gupta (@PR3D44T0R) reported

    Issue 2 – Defective Product (Amazon Now) Order ID: 405-7824416-8101162 Purchased via Amazon Now and reported defective within minutes of delivery on 5 June. Today, it's been over a month, and there's still: ❌ No resolution ❌ No refund The earphones are simply unused.

  • truestorybro77
    True Story Bro ✝️ 🙏🇺🇸🇮🇱 (@truestorybro77) reported

    @omgsidewalks Want to redistribute (steak) all the money from billionaires? If the U.S. government confiscated all of the money from every billionaire and redistributed it to everyone else in the United States, how much would it add up to? And how would it affect the U.S. economy? Around $26,000 to $30,000 per person. US billionaires currently hold roughly $9 trillion in wealth. Split that evenly among America’s ~345 million people, and it’s about $26,000 each. If you divide only among adults, it’s closer to $35,000 . That sounds like a nice check, but here’s the reality check — it’s a one-time payout. You’d get it once, then it’s gone. For context, total US household wealth is around $174 trillion , so billionaires own only about 5% of it. How it would tank the economy Confiscating and redistributing it would be a disaster for a few big reasons: - Asset fire sale — Most billionaire wealth is in company stock, not cash. Forcing them to sell would crash markets, wipe out retirement accounts, and destroy pensions for millions. - Business collapse — A ton of that wealth is ******* in companies like Tesla, Amazon, or Microsoft. Liquidating ownership stakes could gut innovation, jobs, and entire industries. - Capital flight — The rich (and their money) would flee to friendlier countries, taking talent and investment with them. We’ve seen versions of this play out in places that tried heavy wealth grabs. - Long-term growth hit — Wealthy people and their companies drive a ton of investment and risk-taking. Removing that engine slows future growth, meaning less wealth for everyone down the road. You’d get a short-term sugar rush of spending, but the economy would likely shrink overall, leaving most people worse off in the long run. It’s like burning​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ down our economy. The billionaires are the employers. Now most would not have a job.

  • UnityInSA
    JN 🇿🇦 (@UnityInSA) reported

    @mybroadband The previous owners of DSTV were stubborn and the new owners are also being stubborn. Customers (and ex customers) have been telling them for years to cut down the price of DSTV Premium and to offer a reasonably priced option with all the sport. I would think that if DSTV offered their full package at R300-R350, they would need to hire more people as they would double, or even triple their subscriber base. Their movie channels are useless when compared to Netflix, Amazon Prime, Disney, etc. so I'm assuming that most of their subscribers just want the sport. And with Amazon Prime now at R32 a month, it makes no sense for anyone to subscribe to DSTV unless that person just wants the sport.

  • InvestorFreddy1
    Freddyツ (@InvestorFreddy1) reported

    WSJ published about $CCXI yesterday. I bought weeks ago. Let me tell you what they didn't explain - and why I think the real move hasn't happened yet. Most people hear "humanoid robot" and think sci-fi. That's the wrong frame. Here's the right one: The US is running out of warehouse workers. Amazon has 1.5 million employees doing repetitive physical tasks. The average turnover rate in those roles is over 100% per year. That's not a labor market problem. That's a structural problem. Agility Robotics built Digit - a humanoid robot that walks on two legs, navigates human environments, and picks up boxes. Already deployed inside Amazon warehouses. Not a pilot. A contract. They're going public via **** at $2.5 billion - ticker converts from CCXI to $AGLT. Backed by Foxconn and Michael Klein. Here's what I want you to understand about timing: The press is just now writing about this. That means the majority of retail hasn't positioned yet. Institutions are still doing due diligence. The **** hasn't even closed. I positioned before the noise. The noise is starting now. In sales there's a rule - the best deals are the ones you get to before everyone else wants them. This is that deal. The stock is at $16.18. 52-week high is $19.10. It hasn't even broken out yet. I'm holding until it does. #CCXI #AGLT #Robotics

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @JioCare Address is same as before. Apps not working properly buffering: amazon, youtube, zoom, google. Message also not ble to send privately. Undelivered message is appearing.

  • ChrisFLApm
    WranglerYJ ✝️ 🇺🇸 (@ChrisFLApm) reported

    Just pointing out that the Elle “Legally Blonde” series (on Amazon Prime) was off to a compelling start. The main character is amazing and nailed Reese’s character. The plot is creative and really brought out the best of 1995 and the Seattle grunge era. 3 issues I have that took this series from Genius to Garbage: 1. All the men are weak or corrupt (soy boys didn’t exist in 1995). Not one man brought gravity or machismo to the plot. 2. Gay Fathers was absolutely retarded and weakened Miles already weak character. 3. ******* plot started to ruin of the series. The moment they introduced that “forbidden” romance at summer camp was when the script took a dive. I went from recommended this series to now being embarrassed to say that I watched it. Thanks again for ruining what could’ve been a great thing. #elle #amazonprime #gowokegobroke

  • slic_media
    SLIC (@slic_media) reported

    Prime Day Day 2. Strategy reset based on Day 1 data. The Day 1 patterns you should have analyzed by now: Which SKUs performed above expectations. Which underperformed. Which are sold out or approaching sold out. Which channels drove the most revenue. Amazon direct vs Sponsored Products vs Meta spillover vs Google Search. What conversion rates looked like compared to normal baseline. Big variance signals problems or opportunities. What CPMs actually landed at across paid channels. What refund/return volume looked like. Early Day 1 returns often signal product or expectation issues. The Day 2 adjustments: Redirect budget to Day 1 winners. If certain SKUs performed strongly, put more budget behind them today. Cut budget on Day 1 losers. If certain campaigns didn't work Wednesday, they won't work Thursday. Adjust messaging based on what performed. If certain creative angles resonated, use them more. Prepare for Prime Day exhaustion. Customer attention is fading Thursday afternoon and evening. Different messaging works. Set up post-Prime Day retargeting. Website visitors from Day 1 who didn't convert are prime retargeting audience for July 10-15. Prepare inventory reallocations for post-Prime Day. What's your positioning for the summer selling period after the event? What most brands do wrong on Day 2: Panic based on Day 1 not being what they hoped. Making chaotic changes late in the event. Ignore Day 1 signals and let campaigns run identically to Wednesday. Miss the opportunity to capture the fading Prime Day audience with targeted evening campaigns. For US brands: Day 2 is smaller than Day 1 typically. Different tactical adjustments. For UK brands: similar patterns. For Canadian brands: proportional. What Day 2 adjustments are you making based on Day 1 data? #PrimeDay

  • ShreeramH
    Shreeram H (@ShreeramH) reported

    @varunkrish @AmazonHelp Been the same thing in Chennai. As I said they have moved pickups to @delhivery and they won't come for pickup. Pls raise it to grievance-officer and escalation team. They will issue refund. I got the refund.

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