Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 24 |
New York City, NY | 21 |
Ashburn, VA | 18 |
Los Angeles, CA | 17 |
Chicago, IL | 15 |
Edison, NJ | 13 |
Seattle, WA | 11 |
London, England | 9 |
Denver, CO | 8 |
Atlanta, GA | 7 |
San Diego, CA | 7 |
Miami, FL | 7 |
Dallas, TX | 6 |
San Jose, CA | 6 |
Frankfurt am Main, Hessen | 6 |
Prague, Hlavní město Praha | 5 |
Washington, D.C., DC | 5 |
Citrus Springs, FL | 5 |
Toronto, ON | 4 |
Tampa, FL | 4 |
Boston, MA | 4 |
Brooklyn, NY | 4 |
Portland, OR | 3 |
Glasgow, Scotland | 3 |
Dublin, Leinster | 3 |
Charlotte, NC | 3 |
Vienna, Wien | 3 |
Paris, Île-de-France | 3 |
Tucson, AZ | 3 |
Zürich, ZH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Poppy (@PoppytheElf) reported
I update my amazon wishlist- I got rid of a lot because it was overwhelming. I added things I really do need and narrowed it down more! I also added some hair stuff because I'm bored haha
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Ghost Kitty 👻 (@Alphakitty27) reported
I’ve been out of my parents’ house for 13 years and for the first time in my adult life I tried to buy matches. Usually I just ask my dad for a couple packs. But where are they in a store?? Absolutely defeated by this problem. Will buy on Amazon
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kazuma (@h4furi) reported
@ImmortalDino @SpikeChunsoft_e had the same problem. had to cancel my order and re-order it, and it was sent at my home in less than a day. no clue why amazon is doing this
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Nuts McGillicutty🇺🇸 (@captainsal6) reported
@lgarf3 No problem. I don't do Amazon either so I was pleasantly surprised the NFL had common sense to put it on a network that most people have. Common sense is not a given with them
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Devi (@DeviDranity) reported
@AskNationwide why is there no way to verify that a card payment is being made by me through the online banking app? Can't use my card for Amazon even though I'm using the card elsewhere and there are no issues. Says the bank may require verification? Do I have to ring up?
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EZ_moneys (@EZ_moneys) reported
I estimate I’ve spent 1/4 of my life breaking down Amazon boxes from my wife’s purchases
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John_PSK_BucsFan (@JohnCCoughlin1) reported
@AmazonHelp Some issue with 3 Subscribe and save items, you cancelled their Eder. I was trying to reorder and get the 15% discount no one could help, 1 call dropped, 1 chat useless, next chat had me reorder and said they would credit the discount,reordered that chat got dropped.
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Richard Minerich (@rickasaurus) reported
At least where I live usps and Amazon are the only reliable delivery service. FedEx and UPS are consistently terrible.
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Kurt WK (@thekurtwk) reported
I tried showing my niece the intro to Aguirre, Wrath of God and was like wouldn't it be tough to hike down into the Amazon from the Peruvian highlands and she was like OK but did I ask
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I feel ✨Puerto Rickun✨ (@VickyLynnLovey) reported
@JeffBezos You still cutting down rainforest for Amazon HQ’s right? Oh okay don’t think we forgot mamas
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John_PSK_BucsFan (@JohnCCoughlin1) reported
@AmazonHelp Reordered talked to next person and they say can’t refund until after delivery, and I wouldn’t have reordered if this couldn’t be resolved today and that chat got dropped. I should not need to invest thus much effort to resolve your issue. #DissatusfiedCustomer
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mer·cy /ˈmərsē/ (@FatassKellyRipa) reported
A Black woman professor wished Queen Elizabeth an excruciating death. Jeff Bezos took issue and saw fit to try to chastise this woman. I only wish he took issue with the fact that Amazon employees are falling down, unconscious in his 100+ degree fulfillment centers.
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Kil (@hawkewatching) reported
to whoever writes all the amazon prime video trivia during the movie pointing out a continuity error every five minutes, why do you hate fun
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Arizona bound (@bound_arizona) reported
@AmazonHelp I signed in and they asked for my phone number to call me. As I have stated, i’ve already spoken with customer service. My real issue is the chronic problem of deliveries
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ULTRA rev. Yokalli (@yokalli2) reported
@StorybrookC I think maybe it is just Amazon. I tried to watch Wheel of Time too and it was just terrible.