Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 9 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 10 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
| San Jose, CA | 6 |
| Moní Timíou Stavroú, North Aegean | 1 |
| Swedesboro, NJ | 1 |
| East Flatbush, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Mishra (@Mnj7755) reported@AmazonHelp @amazon I have already shared all the details and discussed the issue with your customer support team, but I still haven’t received any resolution. It seems you are supporting the seller despite being aware of the defective and duplicate product, which is why no proper solution.
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Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reportedLike every form of advertising, Amazon PPC is an amplifier. It’s never been the thing that saves a business. If you can’t rank organically, you likely have a conversion issue, a CTR issue, or both. A great advertising strategy isn’t going to solve that.
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Abhishek singh (@Abhishe47825734) reported@AmazonHelp I have contacted your team multiple times through email, but it has been 20 days and my issue is still not resolved.This is mental harassment. Your team has not taken any action for the last 20 days and my issue is still unresolved.
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Lia the Trader 👸💸 (@Liathetrader) reported@devahaz @Wyldflower72 It is. After Amazon bought it, it's the same price as everywhere. I think it's because I buy real food and not processed carbs and crap. This is a big issue in this country: if you want healthy food, it's super expensive. Even farmers' markets are more expensive.
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Subhendu Panigrahi (@skipiit) reported@AmazonHelp @amazonIN @amazon Why is the quality of the service going down? The delivery timelines are not getting met and we have to wait for them as if I don’t have any work on weekend. Why can’t I cancel my order now?
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Hateful🤍 (@Hateful_Select) reported@reverser6s @WallhackHQ @amazon i had to bend over backwards a different time to return a bottle of fish oil pills that arrived with a broken seal and were all deformed and melted together to a point id have to break open the bottle and attempt to separate them. bought the item 6 times prior 0 returns on it btw
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Muzakkir Ali (@Muzakki96454411) reported@AmazonHelp It feels as though Amazon's customer care has shut down completely. So far, I haven't received a single call from Amazon to address my issue. And if I try calling them, they have no answers. Shutting down the service entirely would be a better option.
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Anish Bhanushali (@anish_9207) reported@Sarthak4Alpha Almost all db (sql) queries for irctc runs in transaction mode (except for all read ops) In-absance of crazy compute this turns slow quickly. Amazon otoh, doesn't need transaction on all of it's operations except POS stage. + Crazy access to momentary scale. Pretty basic.
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Glitched Savings (@GlitchedSavings) reportedFinding every Amazon & Woot glitch, price error, and deal the moment it drops. 🔥 Follow + turn on notifications. These prices disappear FAST. 📲
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PRATHVIRAJ VERMA (@prithvi_waasi) reported@AmazonHelp @AmazonIN Please look at the kind of confusing and unprofessional service being provided by your chat support team. One agent says refund has already been issued, another says they cannot issue a refund, and nothing is clearly updated in my orders section.
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bbear1116 (@bbear111670) reported@BasedMikeLee AOC is deeply offended by multibillionaires. There is an easy fix for her; she can close her account at Instagram, stop online shopping at Amazon, throw away all of her handheld electronic devices and stop asking AI for help.
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AMASEEDSOWER (@DrShayPhD) reported@Rblv73 You can stay suspicious. My credentials are not hidden. They have been posted publicly. The people whose opinion I care about know. Also, my Amazon author page is not a dissertation defense. It is a book listing. When people have no defense, they start hunting for personal distractions. My PhD is not the issue. The Bible, history, and your inability to deal with both are.
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Rehan Umar (@rehanumar041) reported@AmazonHelp I received my order but my Cetaphil serum is missing from the package.This is very disappointing and unacceptable. Please resolve this issue immediately or I will file a consumer complaint. #Amazon #MissingItem @amazonIN
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Paul (@Beyondwb2) reported@JesusMartinez Your backend, database, storage, auth and even AI logic can run fully onchain instead of sitting on Amazon, Google or Azure infrastructure That means: • no central company controlling the app • users keep ownership of identity and assets • apps become tamper resistant and much harder to shut down • native Bitcoin and ETH integration without bridges • frontend and backend both deployed onchain from one stack The bigger point isn’t “cool blockchain feature” It’s removing dependency on Web2 infrastructure entirely and giving developers + users digital sovereignty instead of renting everything from big tech forever What Bitcoin did for money, ICP does for all software
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Subham Rath (@Subham7Rath) reported@AmazonHelp Nothing I’m getting from there. Your team themselves don’t have any clue about the issue and keep repeating the same responses without any actual resolution.