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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
New York City, NY 22
Charlotte, NC 2
Chicago, IL 12
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
Richmond, TX 1
London, England 11
Kūkatpalli, TG 1
Balneário Camboriú, SC 1
Atlanta, GA 9
São Bernardo do Campo, SP 1
Brigham City, UT 1
Seattle, WA 12
Dartmouth, NS 1
Brisbane, QLD 2
Chandler, AZ 1
Phoenix, AZ 8
Holland, OH 1
Jibert, Braşov 1
Ashburn, VA 7
Secaucus, NJ 1
Denver, CO 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • techieMeIndian
    Amit #असतोमासद्गमय (@techieMeIndian) reported

    @amazon TV delivered on 11 May. Can replace till 21 May but Installation date is 20th May. Is it cheap trick to not give chance to be able to replace? Contacted customer care 2 times - they said there's a glitch in the system n said they ll callback. No calls yet #waiting #amazon

  • CraigHarrigan1
    Solar Craig H - (@CraigHarrigan1) reported

    @OMJ327 @alex_fasulo It’s a great idea. Problem is the owners. Everyone now thinks that Amazon or some data center is going to buy their property so they cannot or wont commit to a 20 yr deal. NY needs to award incentives to build solar on commercial building instead of farmland. NJ does this.

  • lacoyotee
    La Coyote (@lacoyotee) reported

    Weird. Amazon prime is down, and when I keep refreshing, now it makes my own home wifi not work. Weeeeiiiirdddd

  • ronSzab9
    Áron Szabó (@ronSzab9) reported

    @myonlinetrust We can shut down Amazon: the idea is that the AI manoeuvres into a situation where we can no longer shut it down, before we notice. It gets a loyal country, it persuades most people, it suddenly kills everyone but maintainers, etc. It's a hard but solvable problem.

  • ImriJonas
    Slim Chance (@ImriJonas) reported

    @Ric_RTP @Writer_Luau YouTube (Google) knows exactly what you watch down to the second. So does Meta through Instagram and Facebook. So does Amazon Prime and Netflix. Walmart is just getting in on the action.

  • saibernard97
    Saibernard (@saibernard97) reported

    @AmazonHelp Not resolved 👎👎. Not sure why has @amazon gone down in customer service over the past few months. I’ll go to the store and buy. There will be a competitor who would crush just because they had a better customer service!

  • ramaiyer_r
    R Srinivasan (@ramaiyer_r) reported

    @AmazonHelp @amazonIN I have done as you suggested..need this issue resolved asap

  • paul_pbng
    Paul (@paul_pbng) reported

    CopilotKit raised $27M. AG-UI protocol now backed by Google, Microsoft, Amazon, Oracle. MCP standardised tool calls server-side. AG-UI does the same client-side. Whoever owns the agent-to-UI socket owns the front-end era. This is the new HTTP. #AI #AIEngineering

  • TagaRetiro
    Kersty (@TagaRetiro) reported

    @AmazonHelp Already did, but it seems like the customer service reps don't really have any access to technical stuff to investigate the issue. The customer reps generously offered to refund shipping fee after delivery but my issue is with the website itself as it makes shopping confusing.

  • BreadmanKnux
    Knucks (@BreadmanKnux) reported

    youre telling me, Reine and Okayu can come into the format at full power but Promise/Kanata is a problem for none of the bloom cups and Amazon/UPS loses my Nilla Wafers Brand Grogu. SO I should believe 1st Irys Idol should stay at 1

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    @AmazonHelp Have re-created my account unwillingly. Please tell me within how much time the problem will be solved.

  • shahnawab
    Shah (@shahnawab) reported

    @amazonIN @AmazonHelp Subject: Legal Complaint Regarding Misleading Medicine Listing, Health Risk, and Denial of Refund/Replacement Dear Amazon Team, I am writing to raise a formal legal and consumer complaint regarding a misleading medicine listing and Amazon India’s refusal to provide refund/replacement despite delivery of a materially different product than the one advertised. Order Details: Order Number: 407-3793280-3209948 Order Date: 12 May 2026 Medicine Ordered: Gibtulio 25 mg (Empagliflozin Tablets 25 mg) The product image displayed on Amazon clearly showed a Germany-manufactured version marketed by Lupin. However, after placing the order, I received a locally manufactured Indian version produced by Lupin instead of the medicine representation shown in the listing. This difference is medically significant and has directly affected my mother’s health. My 78 years old mother has previously tolerated the Germany-manufactured version properly without severe adverse reactions. However, after consuming the locally manufactured Indian version supplied through Amazon, she developed severe fungal infections, hives (urticaria), allergic skin reactions, itching, and significant discomfort. Although the active ingredient (Empagliflozin 25 mg) may appear similar, medicines can still differ substantially due to: • inactive ingredients/excipients • coating materials • coloring agents • fillers and binders • manufacturing standards and formulation differences • dissolution and absorption characteristics Different formulations can affect patients differently, especially sensitive individuals. In my mother’s case, the Germany-manufactured medicine was tolerated, whereas the Indian-manufactured version caused serious allergic-type and fungal reactions. Amazon’s listing therefore became medically misleading because the displayed product image materially influenced the purchasing decision and patient safety considerations. Despite this discrepancy between the advertised and delivered product, Amazon denied return/replacement/refund support. This amounts to: 1. Misrepresentation of product listing 2. Delivery of a materially different medicine than advertised 3. Deficiency in consumer service 4. Unfair trade practice and misleading representation affecting consumer health and safety I therefore demand the following immediately: 1. Full refund OR replacement with the exact Germany-manufactured product shown in the listing 2. Investigation into misleading medicine images and descriptions displayed on Amazon India 3. Written clarification regarding why a different manufacturing source was supplied despite contrary listing representation 4. Assurance that medically sensitive pharmaceutical products are accurately represented to consumers Please treat this as a formal legal consumer complaint. In the event of failure to resolve this matter promptly, I reserve the right to escalate the issue before the Consumer Disputes Redressal Commission, National Consumer Helpline, and other legal authorities under applicable consumer protection laws. Kindly resolve this matter urgently.

  • balamy
    Maya S 🇮🇳 (@balamy) reported

    @vaiju7 that’s the problem. The Indian Brands have very poor ad’s/PR. They may be good. But see in online market sure like amazon the rating these are always kept below the rating for the chinese brands.

  • UttamSi23237073
    Uttam Singh (@UttamSi23237073) reported

    @AmazonHelp The Amazon given you just like a template to do the copy paste for the every issue the best parties bycard @AmazonHelp your platform the such a kind of if you have any product don't buy in The E-Commerce platform

  • AceTrainerJayy
    Ace Trainer Jayy 🌿😻 | VTuber/VA | VFrens (@AceTrainerJayy) reported

    @TwitchSupport How about you fix your discovery first? That way those of us that refuse to viewbot aren't getting quashed by everyone else who is. The onboarding process is also terrible. Our federal government is ***, so if I have to wait for some BS in the mail to get some info updated, and it's on that level, I think you guys are asking too much for chump change. Lowkey the only reason Twitch hasn't failed entirely is because of Amazon throwing money into it like a lemon car.

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