Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 15
Dallas, TX 14
Chicago, IL 12
Seattle, WA 12
Los Angeles, CA 10
Denver, CO 8
New York City, NY 7
Columbus, OH 7
London, England 6
San Jose, CA 6
Manchester, England 6
Jacksonville, FL 5
San Francisco, CA 5
Las Vegas, NV 5
Ashburn, VA 5
Coatesville, PA 5
Indianapolis, IN 4
Phoenix, AZ 4
Frankfurt am Main, Hessen 4
Madrid, Comunidad de Madrid 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Sydney, NSW 3
Charlotte, NC 3
Miami, FL 3
Houston, TX 3
Madison, WI 3
Cincinnati, OH 3
Warren, MI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • kalpuagrawal1 Kalpesh Agrawal (@kalpuagrawal1) reported

    @AmazonHelp @AmazonHelp @amazonIN All this has been done. multiple followups done. Product not delivered yet. Your delivery system is broken and you are harrassing customer.

  • paulsellsstuff Paul | Amazon FBA (@paulsellsstuff) reported

    I closed that business down after that season because it took me away from my family for a good portion of the summer (I was still working a 9-5). I knew there were better opportunities out there and I found one in selling on Amazon.

  • AliAzharali0786 Azzi (@AliAzharali0786) reported

    @AmazonHelp @amazonindia Had a terrible experience with Amazon India's social media team. Asked for invoice of wrong product, but none was included. Praveen Kumar abruptly ended chat. Feeling disappointed and hopeless about getting a refund or the right product. Customers like me to get fooled."

  • Macgyver_46 Scott (@Macgyver_46) reported

    @AmazonHelp I have a delivery today, in the app I hit track package and get the error message. Using a android Note 20 ultra and a Galaxy Tab S8+ both give the error some times not all. It's always in the app when tracking a delivery and happens randomly.

  • KRS61 krs61 (@KRS61) reported

    @LeafandThistle Went with a cheap one...great..no issues Read amazon reviews

  • Aylish1881 Aylish (@Aylish1881) reported

    @AmazonHelp Still having issues playing music. I've cleared the cache and uninstalled and reinstalled the app. I can playing songs on shuffle but I can't play certain songs of artists in my library. I'm getting an error code of 180.

  • leoie leoie in the other place (@leoie) reported from Dublin City, Leinster

    @AmazonHelp Clearly you are not human. As you have not understand the basic issue.

  • bankr0ll_daee dej. 🤍 (@bankr0ll_daee) reported

    Somebody need to change my Amazon password. I got a problem.

  • landroversluvu number one (@landroversluvu) reported

    @TimeOutArt This will come in handy after we cut down the Amazon

  • UpshopRetail Upshop (@UpshopRetail) reported

    From January 2021 to January 2022, Ship-to-Home (i.e. e-grocery from @BoxedWholesale, Costco, Amazon, Walmart, Target, etc.) was down nearly 40%. During that same period, Home Delivery decreased 6% and Store Pickup increased 5%. 4/5

  • ReverendCrush Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @Shadow_Enz @SquareEnix The problem is that they're too damn big, they follow stupid trends, and are too insistent on moving gamers to the All Digital Future™ when they aren't ready. It just infuriates me that I have to order this game on Play ******* Asia in the first place, and not Amazon.

  • dreamsinger9 mayajeanne (@dreamsinger9) reported

    @AmazonHelp still haven’t gotten an answer about the remote battery issue. seems like this maybe the only place i can get a hold of anyone, not a good look.

  • Macgyver_46 Scott (@Macgyver_46) reported

    @AmazonHelp Sorry not helping you trouble shoot your app. That not my job.

  • albertarose100 Megan 🏳️‍🌈 💖💜💙 (she/her) (@albertarose100) reported

    @mskelleyware @perrin_jan I didn’t even bother watching 1899 because I saw they canceled it. We finally got Amazon prime so Netflix is dying a slow death at our house. I basically have it for Brooklyn 99

  • Bunnywellbound Bunny 🐰 (@Bunnywellbound) reported

    Has anyone else had trouble with Amazon not accepting their cards? I haven’t been able to order for months because it will always tell me „payment revision needed“. And when I „revise“ it will just say it failed

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