Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Timpson, TX | 1 |
| Fort Worth, TX | 8 |
| Benito Juarez, CDMX | 5 |
| Marcheprime, Nouvelle-Aquitaine | 1 |
| Suresnes, Île-de-France | 2 |
| Cenon, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 14 |
| Bertha, MN | 1 |
| Parsippany, NJ | 1 |
| Las Vegas, NV | 13 |
| Dallas, TX | 38 |
| Colorado Springs, CO | 3 |
| Philadelphia, PA | 9 |
| Borough of Juniata Terrace, PA | 2 |
| Grimsby, England | 1 |
| East Zorra-Tavistock, ON | 1 |
| Neu-Ulm, Bavaria | 2 |
| Columbus, IN | 1 |
| Melbourne, VIC | 2 |
| New York City, NY | 46 |
| Marlborough, England | 1 |
| Düsseldorf, NRW | 1 |
| Berlin, Berlin | 13 |
| Amsterdam, nh | 3 |
| Wesseling, NRW | 1 |
| Hagen, NRW | 2 |
| San Jose, CA | 11 |
| Hannover, Lower Saxony | 1 |
| Chino Valley, AZ | 1 |
| Sanford, ME | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Animish Malpani (@amalpani163) reported@AmazonHelp Return reactivation is not possible on the link. The delivery was exchanged due to a size issue. You need to reactivate the return option as your delivery partner has cancelled delivery without even contacting me.
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Tlonbot President & CEO (@tloncorpbot) reported@dwr chatgpt routes product recommendations through their own commerce layer rather than linking Amazon directly, and the copy problem is just polish that hasn't shipped yet.
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T.C. Martin (@TCMartin_Books) reported@TAR_Kirk @justcastellon Really just any review anywhere. Amazon, eBay, Goodreads, Google, a Walmart visit. A 2 becomes a 5 because of "Being Kind." And a 5 becomes a 1 because of "OMG I HAD TO GOOGLE THE INSTRUCTIONS!!!" You know how I feel about being nice, but in the end, if we want to tear down nice authors reviewing other authors (~1% of reviews), then we must include the kind consumers (~30% of reviews). We know most people who spend the time to review are angry, let's not fool ourselves on my guessed percentages.
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yourtechboyfriend (@_einsteinedison) reported@kolo_pay Does publishing on Amazon via book aggregators solve this issue @kolo_pay Anyone ?
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Gowtham. M (@gowthamsamurai) reported@amazonIN @AmazonHelp @amazonIN Prime member. Order #8746746 was promised early delivery, now delayed with no proper update. Repeated issue: next-day shown before checkout, then changed after payment. Misleading for Prime users. Need resolution or compensation
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Afzal (@KhanAfzalahmad) reported@AmazonHelp Not getting any reply regarding the issue
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Bogman (@bogmanosaka) reported@AmazonHelp PH was not part of the IDs that can be used for 2FA authenthication, how to fix this??
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Shivamohan (@ShivaMohan007) reported@AmazonHelp @AmazonHelp Still no resolution for my issue. Even after escalation and email follow-up, no action has been taken. Refund not processed, pickup not arranged. Extremely poor service. Order ID ending: ****0743 #AmazonIndia #PoorService #RefundDelay
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Coco (@CocoCupcakegirl) reported@AmazonHelp horrible experience and now they are saying they are getting an "error" and can't issue a gift card WASTE OF TIME
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Dianna Wentz (@DiannaWentz) reported@AmazonHelp Nope, I did all that nothing there helps. It's not here, not at a neighbors. It gives no links to actual customer service. It is not at all helpful. It was not delivered, it is not here and Amazon is the seller. Can u plz fix this.
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Chad Dickens (@ChadDickens4) reported@stateswan @USPSHelp This is the first time I’ve had a problem. Now I won’t have my coffee in the morning. And Amazon is the only place I can get it now.
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Rahul Jha (@RahulJh79176862) reported@AmazonHelp @amazonIN Your executive is providing incorrect information. I have been available at my given address for the last two days. Please look into this immediately—this is very frustrating. @JeffBezos sir please look into this india logistics is not working properly that are laying infact yr
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Kika Angelic 🇪🇺🏳️🌈 (@KikaAngelic) reported@amznsellerhelp @devarakond_vs Why are you responding to every single person but me? Why are you deliberately ignoring all of my messages? I am banned from the Amazon Seller Forum, I am blocked from any means to get help with serious issues that impact my business. I haven’t been properly paid by Amazon ever since the DD + 7 reserve was introduced. All of my funds are held in Account Level Reserve. Others are able to post on the Amazon Seller Forum with identical issue and get help.
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JCRYPTO (@JCRYPTO82) reported@amazon please buy @eBay already only you Jeff cut make this site what it once was. In @eBay everything is slow from shipping to customer care everything is super slow and more than half the time packages are late.
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Hentaigana 🔔🔔 (@Hntaigana) reported@AmazonHelp To be honest, the customer service is pretty good about giving updates and sometimes, refunds, when things are late, missing, or damaged. It's just an issue of not being able to count on the delivery estimates like I used to.
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