Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brighton, England | 1 |
| Guanajuato, GUA | 1 |
| Northampton, England | 1 |
| Township of Evan, KS | 14 |
| Portsmouth, England | 1 |
| Boise, ID | 1 |
| Swaffham, England | 1 |
| Owings Mills, MD | 1 |
| Vénissieux, Auvergne-Rhône-Alpes | 1 |
| Bowling Green, KY | 1 |
| Mercer County, NJ | 1 |
| Pembroke Dock, Wales | 1 |
| Acapulco de Juárez, GRO | 1 |
| Cumbernauld, Scotland | 3 |
| Malakoff, Île-de-France | 1 |
| Martigues, Provence-Alpes-Côte d'Azur | 1 |
| City of London, England | 2 |
| Donostia / San Sebastián, Basque Country | 1 |
| Paris, Île-de-France | 15 |
| Troyes, ACAL | 2 |
| Hastings, England | 1 |
| Fareham, England | 1 |
| Isles of Scilly, England | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Purley, England | 1 |
| Hammersmith, England | 2 |
| Halle (Saale), Saxony-Anhalt | 1 |
| North Port, FL | 1 |
| Miami, FL | 3 |
| Filer, ID | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Karthikeyan (ProTecTor😋) (@Karthik00199800) reported@Rebecca_US_ @Abhishekkkk10 Swiggy and amazon strictly says never accept never accept broken seal No seal no deal Nobody wants to use used products anyway
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Prakash Mishra (@Prakash79205212) reported@AmazonHelp Always getting this msg but not solve the problem
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SolidSkullz (@Solid_Skullz) reported@Cheesoart Dear lord Amazon position and everything. He’s getting destroyed down there, really nice
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Hard Iron (@pourjour) reported@AmazonHelp thanks for the reply, how would that resolve the problem ?
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Duan (@Duan_TheD) reported@AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...
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Karthik (@kkash05) reported@JeffBezos should fix @amazonIN , day by day amazon is becoming horrible, worst experience. If i had an option to switch, i would definitely jump. #amazon another day another scam #AmazonPrimeMx @amazon
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CJ Gupta (@CJGupta18) reported@AmazonHelp Thats exactly the problem they will again come at a different time and i might not be thr can u pls pls pls call and tell them to reattempt today i’ll stay here all day
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prathap uppi (@uppidada7) reported@AmazonHelp My problem is not solved yet
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Naeem Aslam (@NaeemAslam23) reported🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.
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ꪑ𝔦∂ę (@Crypto_fx00) reportedWhat do I mean by trend. Allow me to explain. Amazon has seasons with trends, which mean in a certain season, what’s gonna be trending might be book blocking, and this will be happening rampantly across random accounts, or sometimes might target new accounts only, and there might be a but; which might be that, you’ll have to always respond to the messages for them to unblock the book, and you can do this for as much books that was blocked. Another one can be random terminations across several accounts, this can come in as abnormal reading activities, and you might be surprised when it happens to an account that doesn’t even have any book yet in it. It’s not you, it’s the incompetency of Amazon for leaving their bot to handle such a huge task as taking down account it suspect might have violated their policy. And another example of trend I’ve experienced was multiple accounts, this also has happened before where your account gets terminated for having multiple accounts, in most cases you don’t have multiple accounts, it’s just the stupid not getting triggered by randoms. The worse part that shouldn’t be happening is their support teams not been able to review the problem properly after these has happened, except if you’re able to call them on phone, coz tell me why I’m telling the support team that my books are just going live, and nobody have bought it yet, how am I getting terminated for abnormal reading activities; and their response is they are standing on their decisions. Doesn’t make any sense. Anyways, I might be wrong in some aspect, and I’m open for corrections too. Tell us which of this trend almost took your life in the past or recently. Follow me for no reason
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Kruti Shah (@_ShahKruti) reportedYou can't build Susquehanna with a checkbook. 🚧 New nuclear capacity takes a decade-plus to permit, finance, and construct, even with unlimited capital. 💸 Talen's reactors are already licensed, already paid down, and already wired into the grid Amazon needs. 🔌 The FERC fight over interconnection rights proved even the wiring itself is contested ground. 10/12
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Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported@HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?
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Łukasz Gruszka (@lukasz_gruszka) reported@AmazonHelp your return system is broken. My return from Switzerland was held at Spanish customs for 30d because YOU failed to provide importer docs. The package was returned. Now your agents literally disconnect when I ask for a DDP label to send it. Order: 171-3500014-2649937.
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Ding **** Trader (@vtrader1982) reported@OnePlus_IN The company is shutting down the stores and service centres! Never buy from Amazon.
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Edward Douglas (@EDouglasWW) reported@DreadCentral You should have seen the Amazon guy who showed up a couple days ago... buzzed me six times for a package for someone else, and I went down later, and he still hadn't figured out how to put the package inside the door.
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