Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 15
Atlanta, GA 14
Chicago, IL 14
Los Angeles, CA 11
Seattle, WA 10
Columbus, OH 9
New York City, NY 8
Denver, CO 8
Ashburn, VA 7
San Jose, CA 7
London, England 6
Manchester, England 6
San Francisco, CA 5
Madrid, Comunidad de Madrid 5
Coatesville, PA 5
Frankfurt am Main, Hessen 4
Columbia, MO 4
Paris, Île-de-France 4
Southampton, England 4
Tampa, FL 4
San Antonio, TX 4
Boston, MA 4
Las Vegas, NV 4
Jacksonville, FL 4
Glasgow, Scotland 3
Birmingham, AL 3
Gloucester, England 3
Greensboro, NC 3
Reno, NV 3
Madison, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • cogitoergosumok David (@cogitoergosumok) reported

    @optimuscards UPHOLD CARD: I believe Optimus issue / manage the Uphold’s Credit Card? Uphold customer service do not respond, pls could you help me with the following issue. 2798363# Amazon refund of GBP 38.50 not credited - 2022-12-2 now >3 weeks late. Thx

  • LokeshTandi Lokesh Tandi (@LokeshTandi) reported

    @AmazonHelp No more dates are required for this. My concern is only that resolve this issue only Today before 3 PM

  • 07brijesh_nagar Brijesh Nagar (@07brijesh_nagar) reported

    @AmazonHelp After the many calls and mails still my issue was not resolved, your pickup boy picked the parcel on 30 Dec 2022 but yet i did not receive my payment.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @shoney107162 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Vaishali

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @VikrantTari1 Just to confirm, could you let us know in which Amazon Marketplace you're facing the issue with (.com, .co.uk, .ca, .in, etc.) for better assistance? -Mohammed

  • LMLJ2012 Ronald Reagan's reanimated head (@LMLJ2012) reported

    Still waiting for @walmart to refund my money. Walmart, for years, has had a problem with thieves redeeming gift cards of customers on their website. Attorney general @LeslieRutledge needs to investigate #walmart #walmart9115 #Amazon

  • staryyasa kiya jual goodnotes 30k (@staryyasa) reported

    @csocherry prime video ad k AMAZON PRIME Sharing 1 bulan : 18k (plan mobile) 23k (plan premium bisa login tv/laptop) Private 1 bulan : 25k (plan mobile) 30k (plan premium bisa login tv/laptop)

  • loveallminions obi (@loveallminions) reported

    do yall know any good cheap scales I can get on amazon? im kinda broke rn and my scale been broken since november

  • MeisterSinghJi Gagandeep Singh (@MeisterSinghJi) reported

    @RockWithboAt Moreover, I had purchased the earphones from Amazon and when I had received them there was a manufacturing defect in the earphones at that time itself. Issue: when earphones were turned off they didn't start again unless untill put in charging.

  • The_ChakraKhan Sierra 🫧💋 (@The_ChakraKhan) reported

    After I lost my AirPod Pros I got these $160 EarPods off of Amazon that were on sale for like $30 and they are SUPERIOR. Sound, everything. Right down to the display on the case. Even has an emergency charge to charge my phone without the charger.

  • mayankshekhar92 Mayank Shekhar (@mayankshekhar92) reported

    @AmazonHelp What are the unforeseen issues? I would like to know and why are they happening so frequently? You just take the customer for a toss. You are not resolving my concern. Please escalate this to your manager. I would like to connect with them. @amazonIN @amazon

  • CravesisPops The Objective One (@CravesisPops) reported

    @AOC @RepMTG Who can be surprised by the stupidity of this tweet? My goodness, she chased Amazon out her district and all the jobs & the trickle down money that would have been spent there.

  • Affu_24 M Alam (@Affu_24) reported

    @AmazonHelp Issue not resolved yet.

  • GAURAVS29693221 GAURAV SINGH (@GAURAVS29693221) reported

    @Mivi_Official Dear Mivi Team, I would like to inform you that I have purchased mivi f50 earbuds from Amazon but left side earbuds is not working last seven days, complaint number is 2144506 still i am facing problem so I wil recommend to everyone please don't buy mivi product .

  • undeadorionart Orion (@undeadorionart) reported

    @AmazonHelp But the account specialists ARE the problem. They're the ones who sent me the email.

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