Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 21 |
| Fort McMurray, AB | 1 |
| Chicago, IL | 48 |
| Leesburg, GA | 1 |
| Township of Evan, KS | 9 |
| Badajoz, Extremadura | 1 |
| Newark, OH | 2 |
| Minneapolis, MN | 12 |
| Seattle, WA | 51 |
| Woodstock, GA | 1 |
| West Babylon, NY | 2 |
| Tampa, FL | 8 |
| Redwood City, CA | 1 |
| Dallas, TX | 35 |
| Los Angeles, CA | 44 |
| Spartanburg, SC | 2 |
| Brasília, DF | 1 |
| Phoenix, AZ | 23 |
| Albuquerque, NM | 8 |
| Centreville, VA | 1 |
| Houston, TX | 13 |
| Cincinnati, OH | 3 |
| Fairborn, OH | 1 |
| Coulounieix-Chamiers, Nouvelle-Aquitaine | 1 |
| Boston, MA | 10 |
| Austin, TX | 7 |
| Baltimore, MD | 3 |
| Sydney, NSW | 4 |
| Riverside, CA | 2 |
| Mission Viejo, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Priyanshu Srivastava (@CraftOpinion) reported@_mrchaturvedi The bundling trap in action Prime Video's 67M subscribers are largely Amazon Prime subscribers first, video consumers second. That's a retention illusion, not a product win. Netflix's 92M MAUs are genuinely video-first which is why their engagement and pricing power is structurally stronger. Amazon's real problem is they never built a content habit they built a checkout habit.
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Him (@DabiJubaan) reported@AmazonHelp If the problem occurred due to your delivery agent negligence there should be a full refund. Refund of the marketplace fee also.
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matt (@longinvest32) reported@D3GSolutions Yeah my first buy was after Amazon launched their health app the day it went down 20% 18$
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Sathiyan Subramanian (@sathiyan_msn) reported@AmazonHelp Since I own the primary email, Please remove my email from that account. Already raised this issue multiple times no solution. 2/2
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Gaming King (@GamingKing62892) reported@AmazonHelp @amazonIN “The link is not working and showing an error. Please provide a new link or assist me here. I received a wrong product instead of Ajmal Silver Shade.”
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Ebimon Ebi (@ebimonebi603) reported"I purchased a Trueview CCTV from Amazon, and the pickup for service (AWB #19041903872641) has been delayed multiple times by Delhivery due to 'operational issues'. This is the second request, and still no response. Please help resolve this. @AmazonHelp @delhivery
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Deepak gupta (@Deepakglko) reported@AmazonHelp My only concern is why no one from your team is taking g the responsibility to close this issue. It’s been more than 2 months now. This is shameful @JeffBezos #AmitAgrawal
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peak (@peakamericana) reportedPeople are finally getting it. Get arrested. It doesn’t mean anything if we can’t breathe clean air, drink clean water, or live harmoniously with other life forms. Burn down your local data center, immigration detention center, Amazon warehouse, Walmart, McDonald’s and etc.
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Nocturnal One (@comradenightowl) reported@Noticer110670 @CGWeatherHub Giant Amazon warehouses are starting to ring Canadian cities like asteroid belts. We have several around Ottawa alone. That's in large part because people don't want to flag down someone at the other end of a >100K sq ft store for a "higher value" $30 item.
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Mayur Lagad (@MayruLagad) reported@AmazonIN @amazon I’ve ordered a mobile 3 times. Payment succeeds, delivery gets scheduled, but the order gets cancelled within minutes every time. Please check and resolve this issue ASAP.
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BossLady 24/7 (@7_bosslady29488) reportedThis approved carrier must be removed from your onboarding roll. Their record speaks for itself and Amazon has to be more proactive and accountable to who they are allowing on our highways that should not be moving your freight across the country. This is a major problem and not just isolated to this incident. Please let me know on my direct message I sent to you- who in your Amazon Commercial Trucking shipping department is responsible for vetting these carriers. I would like the opportunity to go over some options for this to be rectified.
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Nico (@Charonne95) reported@RazerSupport Hello, I bought a Razer Blackshark V2 Pro 2023 Edition in November 2025, I've had issues with it and would like to use the warranty to either get a replacement or my money back. I bought it on Amazon France (I'm French), how can I contact Razer support for this?
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ABDUL HANNAN (@hannan83392) reported@AmazonHelp Could you please call me actually problem is not that when my refund credited problem is that why everyday refund initiate date increase
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Nishant Sudhakaran (@NishantVocal) reported@AmazonHelp No one is responding from your account management team. Stop working like a government department when you do not want to resolve the issue. Just enjoy your salary.
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Shannon L. (@ShanDango9) reported@AmazonHelp / @audible_com My Audible login is stuck on ‘contact customer service’ and only offers phone support. I need chat/email support. I'm trying to reactivate my subscription
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