Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 24
Paris, Île-de-France 22
Los Angeles, CA 18
New York City, NY 14
Dallas, TX 14
Ashburn, VA 11
Denver, CO 11
Berlin, Land Berlin 11
Frankfurt am Main, Hessen 10
Manchester, England 8
Columbus, OH 7
City of London, England 7
Brussels, Bruxelles-Capitale 7
Madrid, Comunidad de Madrid 7
Leeds, England 6
Nice, Provence-Alpes-Côte d'Azur 6
Lyon, Auvergne-Rhône-Alpes 6
Kansas City, MO 5
Köln, NRW 5
Miami, FL 5
Montréal, QC 5
Washington, D.C., DC 4
Poplar, England 4
Glasgow, Scotland 4
Alicante, Comunitat Valenciana 4
Chester, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bristol, England 4
Colchester, England 4
Birmingham, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • BlessedForest angel forest (@BlessedForest) reported

    @DanPriceSeattle Maybe it’s also because they hired broke & broken folks. A large percentage of Americans work there, and they keep scraping the bottom of the barrel. Some folks are just super unhealthy, and need healthcare, but all they got is Amazon.

  • Hemanth30053905 Hemanth . . . . . . .. . .. (@Hemanth30053905) reported

    @AmazonHelp It's completely waste of time with your customer care executive they are simply saying it is non returnable item Is it the resolution. Help me resolve my issue as soon as possible.

  • _aaajad 🍯 (@_aaajad) reported

    my problem is that i always need something off amazon

  • OatmeaIKitty 🎺Snes🦴(Arietis) (@OatmeaIKitty) reported

    @rocketterrier @HeelerWINNAR Omf It's times like these I wish I moved already bc unlike me, my gf has access to a beach Very highkey I'm THIS close to givin up on my job search and just using what I have left to move down to her country. But I need to be sure i can get back into Amazon before I do lol

  • norbert_jakab Norbert Jakab (@norbert_jakab) reported

    @AmazonHelp I am able to access my account, that's not an issue; I need an explanation for the breach and I need my money back for the item I returned, otherwise I will take the steps mentioned

  • LunawatRudraksh Rudraksh Lunawat (@LunawatRudraksh) reported

    @AmazonHelp At least give me reference number please so I can convey this issue to my bank.

  • NumptyYimmt Michael Scarn (@NumptyYimmt) reported

    @DDL_Robotics Hi, your Overdrive product looks amazing, however the Amazon reviews recently are terrible. How long do you expect the cars to run on a single charge?

  • SilverAgeRobin Silver Age Robin (@SilverAgeRobin) reported

    So, problem wasn't in Amazon app while scanning UPI, it was with my 5+ years old mobile.

  • SabirKurupkar Sabir Kurupkar (@SabirKurupkar) reported

    @amazonIN even social media team did not help in my case, this is how Amazon works, we don’t have right to take our issue to management, how will they know what we are facing?

  • celeena_joseph Celeena❤️ (@celeena_joseph) reported

    @AmazonHelp Then try to provide the correct contact address of manufacturer team or help to contact them and escalate the issue. Why are you guys keeping silent and not looking by just saying this is their responsibilty. I purchased the product from amazon so you must have the resposibilty.

  • Sirveaux1066 Sirveaux1066 (@Sirveaux1066) reported

    @AmazonHelp For some reason all of the tv purchases I've made on prime video are gone. The whole category is gone. This is on the vizio tv app. They still appear on the mobile app. It might be a vizio problem seeing how bad this tv has been, but still wondering what's up

  • AbigailBCross Abi Cross ☀️ (@AbigailBCross) reported

    Ok @amazon @PrimeVideo why are you not allowing me to rent a movie? My payment details are correct and there is no issues that I can find. Using firestick. I would have messaged but you didn't do that, wonder why 🤔

  • Hemanth30053905 Hemanth . . . . . . .. . .. (@Hemanth30053905) reported

    @AmazonHelp It's completely waste of time with your customer care executive they are simply saying it is non returnable item Is it the resolution. Help me resolve my issue as soon as possible.

  • TheSchreck The Schreck (@TheSchreck) reported

    @Xia_Land I ordered some honey roasted peanuts about a month ago on Amazon and my dumb *** accidentally bought 2 cans. What's the problem with that you say? The cans were 3 pounds apiece. I'm ******* sick of eating peanuts. I have about 3½ pounds left.

  • NicMegatron BadGyalTingz🦄 (@NicMegatron) reported

    @SpideyBarb1 Hbo max is still available in a lot of places unlike Hulu and other services. Netflix and Amazon are good choices. Disney even. This is me responding within knowing if there's any platform announcement or issues being discussed. Ofc not saying she doesn't care

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