Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edison, NJ | 6 |
| Shrewsbury, England | 1 |
| Houston, TX | 7 |
| Manchester, England | 4 |
| Simpsonville, SC | 1 |
| Dallas, TX | 14 |
| New York City, NY | 22 |
| Charlotte, NC | 2 |
| Chicago, IL | 12 |
| Detroit, MI | 3 |
| Washington, D.C., DC | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bremerhaven, Bremen | 1 |
| Dieppe, Normandy | 2 |
| Madrid, Madrid | 2 |
| Bristol, VT | 1 |
| Richmond, TX | 1 |
| London, England | 11 |
| Kūkatpalli, TG | 1 |
| Balneário Camboriú, SC | 1 |
| Atlanta, GA | 9 |
| São Bernardo do Campo, SP | 1 |
| Brigham City, UT | 1 |
| Seattle, WA | 12 |
| Dartmouth, NS | 1 |
| Brisbane, QLD | 2 |
| Chandler, AZ | 1 |
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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C (@firaga_exe) reported@AmazonHelp I didn't do anything, the free shipping promo is suddenly just not working. I also asked some of my friends who also order from Amazon that the free shipping is also not working in their end.
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steven (@ssscales924) reported@autonomousevent @Figure_robot I am a repair technician at a Amazon site , the robot is orienting the packages to be scanned further down the line thru a scan tunnel more than likely.
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Nicola S (@41NS) reported@EXIT_FIAT I can access the site I couldn’t buy the book, apple pay not wouldn’t work & I have issues using Amazon which offered me kindle
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shawn jones (@koufax1963) reported@AmazonHelp @amazon prime tried upgrading to ultra and still it is glitchy . No other show is an issue . Will be canceling ultra and maybe prime video! Horrible
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rajiv sharma (@rajivattri035) reported@AmazonHelp Customer support executive was cooperative, but repeatedly asking to wait 24 hours without any actual resolution is not acceptable anymore. Genuine orders are continuously being auto-cancelled,causing unnecessary inconvenience and frustration.Need a proper permanent fix @amazonIN
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The Guy (@robinceagam) reported@AmazonHelp Even your help, Hussain, couldn't help. What a let down, I live in a reputable area, I don't understand why only Amazon requires 3 days to investigate while it is the one who didn't deliver the item I already PAID For. What a clown company.
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Gen X (@GenX46622509) reported@prayaggadgil @yabhishekhd Brand never sells OFFICIALLY ON AMAZON/FLIPKART They supply it to retailers Then they sell it If you have any problems on a phone bought from Amazon/flipkart The brand is not RESPONSIBLE Amazon/ScamKart is
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Scarlett claira (@AItechscarlett) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"
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deredordica (@deredordica) reported@owenbroadcast Your library sounds terrible, to the point of disbelief. Are you sure it's a library and not Amazon?
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Upwind Security MDR (@UpwindMDR) reported🚨 Critical - Amazon Redshift JDBC Driver Remote Code Execution (CVE-2026-8178) The Amazon Redshift JDBC Driver contains an unsafe class loading vulnerability that may allow remote code execution when processing crafted JDBC connection URL parameters. An attacker able to influence the JDBC connection string could trigger arbitrary class loading and execute code within the application's JVM context. 👉 Affected: Amazon Redshift JDBC Driver < 2.2.2 | Fix: Upgrade to 2.2.2
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Mdadil (@mdadil9818offic) reported@AmazonHelp I haven’t got product but status show delivered so I request to you please resolve my issue as soon as possible. All details share in DM, please check it.
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Knucks (@BreadmanKnux) reportedyoure telling me, Reine and Okayu can come into the format at full power but Promise/Kanata is a problem for none of the bloom cups and Amazon/UPS loses my Nilla Wafers Brand Grogu. SO I should believe 1st Irys Idol should stay at 1
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Trilok Kumar S (@trilok_kumar) reported@AmazonHelp You are giving me the same link which I've aleady said useless. I want to reach out to your customer service/ support team directly. This link is just going around without any solution to my issue. So, please provide a contact number or email id or anything else to reach CC
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Hurricanesgirl 🇺🇸 (@Hurricanesgirl) reported@KPASKSWHY Let's circle around to "poorly performing schools." Could it be that the NCGA has starved public schools of money for decades and that's the problem? When teachers have to beg family, friends and strangers for funds on Amazon to pay for supplies, something is wrong.
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Daniel Carey (@CustortroyCarey) reported@amazon @amazonIN 15hys have past yet you messaged me to say someone will call in 6-12hrs. Your services are diabolical and terrible for business