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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lillers, Hauts-de-France 1
Ciudad Jardín, MEX 1
Southampton, England 1
Valencia, PA 1
Les Herbiers, Pays de la Loire 1
Coacalco, MEX 2
Paris, Île-de-France 17
Rouyn-Noranda, QC 1
Atlanta, GA 5
Sydney, NSW 1
Hyannis, MA 1
Lyon, Auvergne-Rhône-Alpes 2
A Estrada, Galicia 1
Morlaix, Brittany 1
Mumbai, MH 1
Iztapalapa, CDMX 1
Charlotte, NC 3
Annecy, Auvergne-Rhône-Alpes 1
Santiago de Querétaro, QUE 2
Kingston upon Hull, England 1
Pensacola, FL 1
São Paulo, SP 1
London, England 4
Langen, Lower Saxony 1
Saint-Nazaire, Pays de la Loire 1
Orléans, Centre 1
Naxxar, In-Naxxar 1
Seattle, WA 5
Rheine, NRW 1
Poplar, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • PriyatoshPandit
    Priyatosh Pandit (@PriyatoshPandit) reported

    @amazonIN @amazon @AmazonHelp Please don’t become a Prime member of Amazon if you expect reliable customer support. In my experience, they have shown no sense of responsibility for customer issues. Instead of resolving problems, they keep making excuses while customers are left waiting. Very disappointing.

  • Sbiztic
    Sanjiv (@Sbiztic) reported

    @AmazonHelp I have already replied to that email thread explicitly rejecting the denial. The error lies entirely with Amazon's logistics hub, and forcing a cancellation on a confirmed Prime deal is completely unfair. I am awaiting the review from the Managing Director's office.

  • theflipside66
    TFS 🙋🏻‍♂️ (@theflipside66) reported

    @amazon trying get the #UFC from you ***** is next to impossible. Fix your service

  • MrTankJones
    Tank (@MrTankJones) reported

    @idonotexistelol I gotcha, yeah I’ve personally never used a hub or dock for my SD, but I did have a weird monitor issue where I had an Amazon firestick plugged into my monitor at the same time as my PC & it would periodically cycle off & on at random until I removed it 😭 shits weird sometimes

  • Vishnoinjx7
    Vishnoi (@Vishnoinjx7) reported

    If you're unable to resolve my issue or even respond, then either block me or stop asking customers to contact you here. I can't reach your team by email or customer support, and this is the only channel I have left. Yet, I'm being ignored here as well. @amazon @amazonIN

  • RoweTandi
    Jim and PJ’s Daughter (@RoweTandi) reported

    @theobromic_ Most kids today can’t read past a third grade level. Part of the reason is they don’t have a Harry Potter that makes them want to sit down and read a 910 page book in one sitting. Hell, I was an adult and locked myself in my room the minute Amazon delivered my copy. Stayed up reading until I was done. Each book.

  • SivaneshS10
    Sivanesh S (@SivaneshS10) reported

    I've ordered a glass on amazon , but because of fitting issues i raised for return and refund it's been 4 days the product has not picked up yet worst experience @amazonIN @amazon

  • dineshpaii
    Dinesh Pai (@dineshpaii) reported

    What should companies and marketers optimise for? One of the good things about social media is that if you have a question, you can get answers almost immediately. And I would love an opinion from all the experts on marketers and advertising experts for the question above. India's entire advertising market is about $12 billion (FY 25). For context, it's roughly what the US market spends on internet ads in a couple of weeks. Anyway, I was checking the data. Digital ads is 44% of all Indian ad spend. Ads on Amazon, Flipkart, Blinkit, Zepto is almost 30% of the digital spend. But it's clear that the cheap-reach era is over. Meta's cost per impression is up 40–60% since 2023, and they aren't coming back down. If the CAC was low in 2021, that's not coming back I guess. And creator content used as ad creative led to returns 40–60% higher. Micro-influencers over celebrities is also a trend. Will that last? All this while, discovery is moving to AI searches as well. Getting recommended by the models will be the SEO of the next few years I guess?

  • Ashesofundead
    Ashesofundead (@Ashesofundead) reported

    @JamesBryhan I won't be quieting down on this. I used to spend over 500+ a month on Amazon and had prime, but I canceled my subscription and stopped using Amazon. Now I'm going to ebay or even hitting up local shops I wouldn't have given a second thought to before. I want this Stargate show to come back, immediately. Only then will I turn back to amazon

  • LeProjetSerret
    C. P. Serret (@LeProjetSerret) reported

    @GendoWasRight @tinygliepnir Double-edged sword. Amazon doesn’t care, it’s just the platform. Updating means the publisher can fix typos or other errors, but it can also make unwanted edits as well as change your book cover.

  • NapsMe
    Sara Napoli (@NapsMe) reported

    Hi @AmazonHelp, in a matter of 2 days I've been told 2 different answers by your reps about the same issue. Please contact me here to resolve this asap.

  • faisalmanz00r
    Faisal Manzoor (@faisalmanz00r) reported

    @AmazonHelp I tried opening the link, but it isn’t working. I will share my details via DM. Please contact me at the earliest to help resolve this issue. Thank you.

  • AREGames_Tweets
    Are31 / Austin Tucker (@AREGames_Tweets) reported

    @laurabrodb @GigglingGanon Well you asked for it so be prepared for a LONG response…. hopefully it gives you a different perspective I can assure you that nobody shoes up to work just to cause problems. I would offer to go home myself rather then let other people who drove an hour away who didn’t get picked for a route but were forced to show up. You’re really supporting a billion dollar corporation arresting someone who was confused about if they actually worked today or not. I knew a guy who had a car wreck on the ice on the way to work, literally had no way home and he wasn’t picked for a route. Stone cold they told him he has to go home, I offered up my route (I was a lead driver) to him just because it was the right thing to do In the mornings before work I was specifically told NOT to check the app to see if I had a route today because I wouldnt show up or I had no route- but if you do they write you up for no show. You HAVE to show up for an hour and they won’t tell you the days it’s going to be or not so you cant plan ahead or accommodate. Start thinking about how you would feel if this was you should up to work and getting arrested, most people just aren’t bold around to stick around. they arrest one of their workers they asked to show up and are sending home an hour later for 0 reason other than they pick and choose who to screw over today. They laugh about it and say they don’t need you if you ask to come in to help for that hour on your off days. While drivers are out there (like yourself most days) struggling to load their vans up by themselves with 300-400 packages in less than 15 minutes. The micro managers say they don’t need you to help load the vans- but they run and ride when it’s time for loadout and abandon you when you need them there to help you get your van loaded up nicely and organized to not have a miserable day. And they’ll happily throw boxes into the back if you’re behind forcing you to stop and reorganize them later. Even a 5 minute setback on your route and they’re calling you asking what happened. You do this al day and have to run your route to make it home before 8 pm. If you’re scheduled you’re scheduled for an 11 hour period and only get home once you’re packages are complete. Don’t dare think about returning like 30 packages to the station unless you’re actually sick and throwing up. You’re gonna be in for some **** and guaranteed to lose any slim chance you had at getting a bonus that week. (I never got one in a year- and my best week I got 28 positive reviews on my deliveries. The company owner gave me an amazon backpack. Mine was failing apart by this point anyways. It got so bad I was about to start an advocate group for delivery drivers. Fortunately for them and unfortunately for drivers I didn’t have the time or funding for that. It’s also the first job I’ve ever worked where there was no culture or soul. Everyone there is miserable and overworked or a micromanager overpaid to do nothing. I worked for a Delivery Service Partner (DSP) called ELKO Logistics at Amazon DDX6.

  • Djeykarthik
    @WealthWisdomWave (@Djeykarthik) reported

    @velumania What goes wrong? Couches. Remotes. Beds. Bikes. Cars. Parties. Pizzas. Burgers. Sugar. Potatoes. Then Blinkit, Zepto, Amazon Now & JioMart. In the 1900s: 90% deaths from diseases (they come & go). Today: 90% from disorders (they come & stay… till you go). Diseases are acute. Disorders are chronic. I built my first unicorn in diagnostics by mastering Thyroid (chronic, silent, 2% affected). Now AVM 2.0 targets Diabetes 10 crore affected, 70% of hospital bills, millions dying. Goal by 2031: 1 lakh patients a day. #Obesity #Nutrition #Diabetes Eat Less. Walk More. The real pandemic is lifestyle. Fix it before it fixes you. 💪

  • footnotesxo25
    NikkiReads 👸📚 (@footnotesxo25) reported

    Amazon took me down a rabbit hole. One hour scrolling instead of reading. But now I have new snacks on the way for when I get home from my trip.🍿

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