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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 15
Pontault-Combault, Île-de-France 1
Cognac, Nouvelle-Aquitaine 1
Chhindwāra, MP 1
Pittsburgh, PA 2
Manchester, England 5
Panama City Beach, FL 2
Kalgoorlie, WA 1
Newark, NJ 4
Greenfield, OH 1
Marseille, Provence-Alpes-Côte d'Azur 3
Saint-Rémy-de-Provence, Provence-Alpes-Côte d'Azur 1
Gaillac, Occitanie 1
Bagneux, Île-de-France 1
Rahway, NJ 1
Saint-Ouen-l’Aumône, Île-de-France 1
Le Vaudoué, Île-de-France 1
Moreuil, Hauts-de-France 1
Dole, Bourgogne-Franche-Comté 1
Villepreux, Île-de-France 1
Reims, ACAL 1
Fenton, MI 1
Atlanta, GA 7
Madrid, Madrid 3
Medina, NY 1
London, England 4
Xalapa de Enríquez, VER 3
Mexico City, CDMX 1
Poplar, England 1
Letchworth Garden City, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Atomic_Ferret
    Richie Rich (@Atomic_Ferret) reported

    @TheKanehB They know the deal. No face, no case. No plates on their e motos, hopefully smart enough to leave their phones at home. They could get nailed. I am sure records will be subpoenaed from Insta as to the identity of who posted this video. Additionally, many e-bikes/motos have MAC addresses because they have on board wifi or BT connectivity for options and customization (power settings and the like). Sales records exist for these bikes, if they were bought from Amazon or a US based distributor they may have purchase records of who bought what bike. Flock and flock loving cops go all out to catch people who do any harm to these. Like someone messed with govt/law enforcement itself. At the end of the day I suspect Flock is NOT a 100% "private" company. If these same guys went around ripping down a dozen privately owned security cameras, cops probably wouldn't even bother to show up to take a report.

  • CDetect1956
    CoDetect (@CDetect1956) reported

    @Turbinetraveler The problem are Chinese batteries, not lithium, haven't you ever bought anything from amazon, chinese and cheap as hell

  • sethduma
    seth (@sethduma) reported

    @LucyGrayCapulet nah. the Streisand effect will ensure it doesn’t. Amazon made the problem worse by dropping it. you think a handful of corporate overlords is gonna shut down a movie that the general public is now genuinely interested in watching? no ****** way. you overestimate their power.

  • jeff_salzman
    Jeff Salzman (@jeff_salzman) reported

    @amazon stop being retarded and fix your app. This is medical **** for Christ sake

  • Aikaystan
    IKECHUKWU STAN (@Aikaystan) reported

    @n6oflife6 @Chidieb25183265 My issue with Amazon Prime is that after one or two series/movies, you’ll run out of what to watch

  • J38681378
    Grim (@J38681378) reported

    @rich_goldberg Yes, and it’s worth considering that Jassey’s Amazon tried to get Anthropic to fix Fable and the company had to drop a dime with the government to get Mario to pay attention. AI leadership needs to grow ******** up.

  • corygabrielsen
    Cory Gabrielsen (@corygabrielsen) reported

    I took down all of Amazon shipping in China for 48 hours 3 months into my career because they were running **** in staging and I NUKED the staging (****) db following automatically generated on-call instructions for EC2 host replacement. My boss got absolutely reamed.

  • waterspryt
    Melodie Willis Golde 🇺🇸🇮🇱 (@waterspryt) reported

    Dear @amazon if you ever want to know what dedication looks like, it was your delivery person who literally set out on foot to deliver packages today when our road was closed down due to a 4 Alarm 🔥! Not once but twice he came to my door with my packages and then his phone died so he had to get a charge from somewhere and then set back out down the road to deliver another package! It is over 100 degrees today! I wish I had gotten his name but it is literal chaos out on my road with Fire and Police. I just wanted to let you know how incredibly impressed I was. I can give you the order numbers and you will be able to find him that way. Please do and please reward him for his dedication. He deserves a raise!

  • PaulaCAponte
    Paula Aponte (@PaulaCAponte) reported

    @AmazonHelp Could someone please help me escalate my case? I’ve spent weeks trying to resolve a customer service issue & now my account has been restricted because of an alleged linked account. I believe there’s been a misunderstanding & would appreciate a manual review. Thanks!

  • egalbraith_
    Ed Galbraith (@egalbraith_) reported

    @Mick_Tee_z @AndyRileyish @amazon You sound like you’re talking out of your ***. I have NEVER had a problem getting through to customer service via email, a phone call or a chatbot on the company’s website/platform (which is becoming increasingly common these days).

  • ILikeItRed1
    I Like It Red (@ILikeItRed1) reported

    @AmazonHelp I need your help with a time-sensitive delivery issue involving a signature-required package from an Amazon VOC carrier. Issue: Amazon shipped an item that requires a signature. I was home during the attempted delivery today, but received a "no one available to sign" notice with no door tag left. I only learned about the signature requirement after the failed attempt. I’ve already contacted Amazon customer service. They opened a ticket to remove the signature requirement, but it may not process until after the holiday weekend. I’m concerned the VOC carrier will return the package to Amazon before then. What I need: Is there any way for you to contact the VOC directly to arrange a specific delivery time or allow me to pick it up? Customer service said they cannot reach the VOC, and the AI bot only indicated another attempt “before 9:00pm” tomorrow. As I work full-time, I cannot stay home indefinitely on short notice. I’m happy to be flexible — I can arrange pickup or be available for a confirmed time slot. Any assistance you can provide to prevent a return would be greatly appreciated. Thank you!

  • kkmah
    Kris Mahan (@kkmah) reported

    @WTOP Amazon Alexa says she does not support WTOP. Please have your engineer see what the problem is & fixed it. WTOP is supported on Amazon Alexa! Thank you. #WTOPPleaseRead

  • JohnJonParmesan
    JohnJohn Parmesan (@JohnJonParmesan) reported

    @454lifes @Tim_Denning Your opinion does not matter. I doubt you could even hold down a job in an Amazon warehouse.

  • goldhawkickz13
    goldhawkickz13 (@goldhawkickz13) reported

    @AmazonHelp I had filed report with consumer bureau. Your account specialist team refused to help and ended further communications. Even doubled down on claiming i have another account that violated rules, which i do not have. And you still think this bs department is functioning?

  • HannahWardEdu
    Hannah Ward 👩🏻‍🏫 Mom (x3) | Learning Designer (@HannahWardEdu) reported

    People were pretty annoyed when I said that I would be taking the Amazon print option away at the end of June. I get it, Amazon is super convenient - but I was hating that the print quality which was typically pretty good for our needs was suddenly all over the place. I wasn't happy and I wasn't feeling great about selling workbooks there (even though I was getting tons of emails saying it was fine - guys 😭 I want it to be GOOD). I figured out the problem with the Amazon workbooks! Groundwood paper! It's the new default publishing option for many of us printing books on Amazon, it's a more textured paper option, is a nice color similar to cream, but it's THIN. That's why the quality was all over the place suddenly. I've made sure that all of my workbooks are exclusively being printed with the thicker cream colored paper option, not groundwood. We will try the cream option for the rest of the summer, but if printing quality is still giving us weird see-through pages with that, we're going to have to explore the pricier options or I'm going to have to just start printing these workbooks at home myself. 🫠 Thanks to everyone who has been keeping me updated with print quality. It means a lot! I know y'all are a lot less picky than I am about this by and large, but I just don't want anyone disappointed by their order.

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