Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
New York City, NY 11
Seattle, WA 10
London, England 9
Denver, CO 8
Manchester, England 7
San Jose, CA 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
Columbus, OH 6
Jacksonville, FL 5
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Charlotte, NC 4
Cincinnati, OH 4
Southampton, England 4
New Braunfels, TX 3
Wesley Chapel, FL 3
Kansas City, MO 3
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @KinnariO Hi, we're sorry you're experiencing an issue. Just to clarify, which Amazon Marketplace is your account associated with (.com, .uk, .in, etc.)? -Tara

  • GovindB31399702 Govind (@GovindB31399702) reported

    @AmazonHelp I raised issue but after 6 days they say they can't help.

  • swatikharpor swati kharpor (@swatikharpor) reported

    @AmazonHelp @amazonIN How many issues should a customer faced with one single product? The product which was not delivered on time earlier, turns out to be a used product. I received the product on 28th Aug, but the warranty was already started on Feb, ie 7 months warranty already over.[1/2]

  • KaliaVikram Vikram Kalia (@KaliaVikram) reported

    @AmazonHelp Dear for your knowledge, I am shopping on this pincode 110051 in delhi last 5 years and checked with your customercare team and they said it will resolve the issue by sunday but not done till today.

  • VIBHADUBEY13 VIBHA DUBEY (@VIBHADUBEY13) reported

    @AmazonHelp I didn't received any email regarding this issues.. today plz check again and let me know and if you are talk about the email send to me in past.. then again remind you that don't copy past the same email again and again and and send to me.

  • OmarFar78100934 Omar Farooq (@OmarFar78100934) reported

    @AmazonHelp Yes I had chat with your support team I hope this you resolve my issue

  • aftabzKARIM aftabKARIM (aK) (@aftabzKARIM) reported

    @AmazonHelp Almost a month n issue of ‘optimizing system storage and applications...” is not resolved yet despite reminders. Neither any update from you nor any replacement . If there’s no resolution within a day then I’ll take a legal recourse.

  • JBPinkCrypto JBPink.crypto (@JBPinkCrypto) reported

    The merger of #ETH is getting closer! Around 50 percent of Ethereum's network nodes run on Amazon Web Services. That could become a problem in the future. See Hetzner. 🧐

  • kashyap_sanjay9 SANJAY KASHYAP (@kashyap_sanjay9) reported

    @AmazonHelp Issue with service order - #405-7857631-9631562. Installation incomplete.

  • shradhabhojwani Shradha (@shradhabhojwani) reported

    @AmazonHelp I am doing that, but the issue is not resolved. Hope you understand what I am saying here. Please provide a solution rather than just standard responses

  • xkjrx kirsty rowley (@xkjrx) reported

    @dhlexpressuk does anyone ever answer delivery enquiries? I’ve been waiting for a parcel since Friday was supposedly out for delivery yesterday and then said they couldn’t access my house which dpd and Amazon had no issues with yesterday

  • bbp_network BBP NEWS (@bbp_network) reported

    Third class app Amazon. Any time server down. Bad service. @amazonIN @amazon

  • shradhabhojwani Shradha (@shradhabhojwani) reported

    @AmazonHelp It’s been more than 24 hours from your last email. No solution. Do you even have tech support in India ? If not please escalate this issue to the correct team

  • JohnsonRohin Rohin Johnson (@JohnsonRohin) reported

    @AmazonHelp Yes. I had a call with support and they did basic troubleshooting like update and reset, which didn't fix. They said they will check with backend team and getback.

  • KinnariO Kinnari_prajapati_official (@KinnariO) reported

    @AmazonHelp @TonyWhaley15 Same problem with me "We hit a snag with chat."

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