Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Munich, Bavaria | 2 |
| San Jose, CA | 12 |
| Newport, RI | 1 |
| Kinsley, KS | 1 |
| Farmington, MI | 1 |
| San Francisco, CA | 14 |
| Tyler, TX | 2 |
| Leesburg, GA | 2 |
| Milwaukee, WI | 2 |
| Charlotte, NC | 6 |
| Madrid, Madrid | 2 |
| Ramona, CA | 3 |
| Timpson, TX | 1 |
| Fort Worth, TX | 7 |
| Benito Juarez, CDMX | 5 |
| Marcheprime, Nouvelle-Aquitaine | 1 |
| Suresnes, Île-de-France | 1 |
| Cenon, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 14 |
| Bertha, MN | 1 |
| Parsippany, NJ | 1 |
| Las Vegas, NV | 13 |
| Dallas, TX | 38 |
| Colorado Springs, CO | 3 |
| Philadelphia, PA | 8 |
| Borough of Juniata Terrace, PA | 2 |
| Grimsby, England | 1 |
| East Zorra-Tavistock, ON | 1 |
| Neu-Ulm, Bavaria | 2 |
| Columbus, IN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Smita Mrs India Earth (@Smit0912) reported@AmazonHelp After raising this issue here i got a call mentioning that i was not available , what an excuse to cover up your faults Great 👏🏻please prove yourself as i have not received any calls from your side after placing an order? Dont try to put blames on customers?
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Betai-Labs (@BetaiLabs) reportedMeta just committed $27B to compute. OpenAI is spending $20B on chips. Amazon locked in 5 gigawatts of power. All that infrastructure trickles down. AI keeps getting faster and cheaper. You don't need a billion dollars. You need 19€/month.
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vikas arora (@vikasar87801830) reported@AmazonHelp Nothing has happened even after reaching out shipping support team.Please share the proper escalation path and complaint hierarchy for this delivery issue. Kindly let me know the next level of support, escalation contact, or grievance channel so this can be handled properly.
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shadan (@shad8ahmad) reported@AmazonHelp Facing a serious issue with my Amazon account. My orders are being auto-cancelled due to “Return Policy Violation” and my account is under OFM review. It’s been more than 4 days and I have not received any response from the Account Specialist team.
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Peter (@PeteRaj088) reported@bruce_barrett Ironically, it looks like a scam, probably the "legal issue" can be resolved with Amazon gift cards.
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Mani Netha (@ManiNetha007) reported@AmazonHelp @AmazonHelp The app promised 12 PM delivery, then I was asked to wait until 10 PM, and both promises were broken. Agents only say sorry, but no one is accepting responsibility for the false commitments and wasted time. An apology without accountability is not resolution. Nikhat?
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Selestial Astrology by Ssaurabh (@selestialastro) reportedWhat an absolute scam by @amazonIN & @sony_india bought a PS5 dual sense controller on 30.03.2026 and from day one it had issue and Amazon asked to take it to the service center and the service center says the product was activated in 2021 so the warranty is void what nonsense .
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totally. (@sednahhh) reportedI live in NYC, no shade, this should be a non ******* issue at this point. And don’t tell me to Amazon subscription ****.
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CA Ajay Dhaka (@ajaydhaka2023) reported@amazonIN @amazon Still not working. It keeps saying getting the help... But doesn't move forward. Is there any customer care number to contact or arrange a call back
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Hemendra Singh (@Ur_Hemendra) reportedI have placed so many orders for their investigation, but it seems they don’t even care to look at what went wrong every time. Amazon customer care just expects that the issue will get auto resolved by next order, so nothing to do for now. @amazon @amazonIN @AmazonHelp
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Steve Hostetler (@SCHostetler) reported@DorisKluin @MarkBadMan Amazon has about 60% of the print market share in the US and around 84% of ebooks. If you don't see how decreased visibility on Amazon is a major problem for sales, you not only don't understand book sales, but you also don't understand basic math.
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SP Dixit (@SomPrak31512876) reported@AmazonHelp Your team is incompetent and unprofessional. I want to write a mail to the concerned nodal officer, if no mail/contact of nodal officer is available then you are already violating laid down regulations for sellers/merchant sites.
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Prashant Sonavale (@prashantjs01) reportedSorry @JeffBezos boss but seems you don't have any respect in your own company @amazonIN @AmazonHelp even if tagging you directly no one has resolved my issue... #FraudAmazon #AmazonDownfall
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MANISH (@MANISHR91296830) reported@Brooks_exe @Mandevil23 Any source to back your claims, cuz everyone says there's decline but not about top 20. Gen v as a show was trending globally in Amazon territories. In fact, A very similar superhero tv name Daredevil scored S3 even though it has never broken any disney+ records.
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The Quant Monk (@TheQuantMonk) reported@AmazonHelp It's about KDP account verification issue, not the amazon account.
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