Amazon Outage Map

Community Discussion

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  Amazon Help (@AmazonHelp) reported 23 seconds ago

  @JanecekJudy Hello. We're sorry to hear about the issue with your order. For security purposes, we don't have account/order access over social media. In this case, we'd like to escalate this for you. Please sign in to your Amazon account, and contact us here: LINK. This unique link created for you will be active for one hour. We're standing by to assist. -Jane

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  Unknown Traveler 🇺🇸 (@nothanksfrankie) reported 40 seconds ago

  I'm one of those guys who knows that mattresses need replacement every few years if you really want to enjoy good quality sleep (especially if you have orthopedic issues like this crusty old veteran). Bought one in a box from Amazon and they claimed it weighed 10 pounds. The delivery driver could barely get it up my front door step. Turns out, it's a hefty 250 pounds. So I set up a sling load and pulley to get it up the stairs. I now feel I have proven my mechanical aptitude for the week. For the record, I scored a 140 on my ASVAB GT

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  sunny rai (@sunny1278) reported 2 minutes ago

  @AmazonHelp Stop scamming and issue my refund

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  Abhishek Singh (@0xlelouch_) reported 6 minutes ago

  System design prompt: design Amazon order tracking (what the customer sees from Placed to Delivered). 1) Clarify requirements - Read path: GetTracking(order_id) shows current status + timeline + ETA + carrier link - Write path: events from warehouse, carrier scans, returns, cancellations - Scale: huge read fanout (customers refresh), bursty writes (carrier batches) - Consistency: timeline can be eventual, but never regress (Delivered should not go back) - Latency: reads ~100ms p95; updates visible in seconds to minutes - Multi-region: users global; carriers regional; data residency may matter 2) APIs + data model - POST /tracking/events (source, order_id, event_id, status, ts, location, payload, version) - GET /orders/{id}/tracking (current_state, timeline[], last_updated, eta_range) - Tables: - orders(order_id, buyer_id, marketplace, created_at) - tracking_events(order_id, event_id, source, status, event_ts, ingest_ts, payload) - tracking_projection(order_id, current_status, timeline_compacted, eta, last_event_ts, seq) - Require idempotency key = (source, event_id). Store raw events forever, build derived view for reads 3) Architecture - Ingest service validates, authN per carrier/warehouse, writes to log (Kafka/Kinesis) - Stream processor builds per-order state machine and updates tracking_projection (DynamoDB/Cassandra) - Read service hits tracking_projection, falls back to replay last N events if projection missing - Cache: CDN/edge for anonymous carrier pages, Redis for hot order_ids, short TTL (10-30s) 4) Scaling + hotspots - Partition by order_id for ordered processing per order - Handle hot partitions during prime-day: add random shard suffix for projection writes, or split by (order_id hash, day) - Backfill: replay from log to rebuild projections without touching producers 5) Tradeoffs - Event sourcing vs update-in-place: more storage + complexity, but better audit, reprocessing, and debugging - Per-order ordering: strict ordering costs throughput; usually enforce monotonic state via state machine + event_ts/seq checks - ETA: compute async from carrier SLAs + ML; keep it separate so tracking doesn’t block on model outages 6) Failure cases to talk through - Duplicate events: dedupe on (source,event_id); stream is at-least-once - Out of order scans: accept into raw log, but projection only advances if state transition valid or timestamp newer - Missing carrier updates: show stale banner, last_updated, and widen eta_range - Partial outages: if projection store is down, serve cached + raw last known; queue writes, catch up from log - Bad data: carrier says Delivered at wrong geo; quarantine rule-based anomalies, keep audit trail, don’t overwrite photo/signature payloads

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  beverly (@newjamesb) reported 7 minutes ago

  @ky_statesman @grok After the bs scamdemic when American companies where shut down and Walmart allowed to be open with Amazon..these cartel crooks

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  Cecil (@cecil_21m) reported 10 minutes ago

  @JayCampbell333 There seems to be an issue with buying the kindle format on Amazon. The buy button is not available?

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  Liam | AI Tools & News (@ottleyai) reported 10 minutes ago

  And there’s one important Amazon rule to understand. KDP requires you to disclose AI-generated text, images, or translations when publishing. That includes AI-generated cover and interior images. If you created the content yourself and only used AI to brainstorm, edit, refine, or error-check it, Amazon considers that AI-assisted content, which currently doesn’t require disclosure. You’re still responsible for making sure everything you publish follows KDP’s content and intellectual-property rules.

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  Gbenga Adewoyin🃏 (@gbengadewoyin) reported 14 minutes ago

  Kemi has looked into Africa’s problem and she’s trying to make sure it doesn’t happen in Britain. She’s right. But there is no way Britain becomes Multi-ethnic that it doesn’t become multicultural, people take their culture wherever they go. My book will be available for sale on @amazon and @AmazonUK from the 29th.

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  Lindsay ♿️🏳️‍🌈🏳️‍⚧️ (@YesAnastasia13) reported 15 minutes ago

  @JesseVanasse It's because they updated the app. I had that problem on my tablet because I was using the old version. I tried to update it but tge new version is not yet in the Amazon fire store. Annoying.

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  Làxmâñ dörå (@Laxmandora6) reported 24 minutes ago

  @AmazonHelp I already have chatted with min of 30 of your customer service people and contacted 10 of your customer service from past 7 days. I requested here in X also. But no one able to resolve. Is this a that big issue. Where my order is no one able to tell. You are testing my patience.

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  I-AM-RAAJ🐦 (@raaj_hydb) reported 25 minutes ago

  @AmazonHelp Customer service tab doesn't work Refund failed? Refund issuance failed There is an issue with your refund: Your refund could not be processed Please call or chat with Customer Service.

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  PixelFen but more fen (@APixelFen) reported 26 minutes ago

  Hey @amazon / @AmazonHelp Why can't you guys ship stuff without it being broken?

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  Sean Cranston (@themoviedadsc) reported 27 minutes ago

  @Phenomm_ Coupon on Amazon knocked it down $45, so I couldn't help myself. Now the torture of finding a reasonably priced vol 1 😭

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  Paul Marzagalli (@phimseto) reported 29 minutes ago

  @ZODIAC_MF It was an act of cultural vandalism for Amazon to shut those down.

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  Jeremy Fazli (@jfazli) reported 32 minutes ago

  @GovBraun @HoosierEnquirer Sorry but they are too busy preparing for Amazon and Google's giant data center projects to be troubled with such mundane issues like providing power to the rabble... Hey @grok what are NIPSCO's plans regarding data centers for various tech giants?