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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milpitas, CA 3
Gatesville, NC 1
Kansas City, MO 12
Ciudad Jardín, MEX 1
New York City, NY 47
Buffalo, NY 7
City of Saint Louis, MO 1
Moffett, OK 1
Barmstedt, Schleswig-Holstein 1
Worthing, England 2
Washington, D.C., DC 18
Orlando, FL 8
Asheville, NC 1
Peterborough, England 2
Chicago, IL 47
San Francisco, CA 15
Milwaukee, WI 1
Seattle, WA 48
Dallas, TX 33
Marysville, WA 1
Tampa, FL 7
Tulalip, WA 1
Crown Point, IN 2
Colorado Springs, CO 2
Albemarle, NC 2
Oxford, PA 1
Phoenixville, PA 3
Regina, SK 1
Southampton, England 2
Fort Worth, TX 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajesh27083193
    Rajesh (@Rajesh27083193) reported

    @AmazonHelp I am bringing out this issue on twitter since your social media team appears to be incompetent or disinterested in resolving the matter. In every email there is no update and only a request to wait and have patience. Please take the social media team to task.

  • kathiravanp
    kathiravan (@kathiravanp) reported

    @AmazonHelp FYI..ordered on 18th April. This afternoon Customer service/escalation supervisor told I will be receiving email on the escalation of this issue but no email received so far. Please teach them not to give false promise or information. Proper communication is all we needed.

  • shashan81143261
    shashank chauhan (@shashan81143261) reported

    @AmazonHelp Havent received any update on this issue? Even error s not resolved

  • MaheshM81200417
    Mahesh Mehra (@MaheshM81200417) reported

    @AmazonHelp and if there is problem with my account then why you didn't suspend my account before purchase 1 year prime plan

  • Anasalsawy
    Anasalsawy (@Anasalsawy) reported

    @AmazonHelp I have a hilton honors account linked to my personal amazon, I'm trying to link it to this new account but I get an error

  • _elchopo6
    GUWOP 🔛🔝 (@_elchopo6) reported

    smh soon as I get bored I go straight to the Amazon app 😭 I got a problem fr

  • bmayze
    baby b (@bmayze) reported

    Broke down n got an Amazon echo

  • wait_forkate
    Kate Smith (@wait_forkate) reported

    In the podcast they seemed to attribute that to the urgency of the action required to address the covid risk vs the fairly vague, long term climate targets Amazon could commit to to take the heat off that issue, but my first thought was that Amazon were simply scared of...

  • BrattybattyS
    BrattyBatty’s (@BrattybattyS) reported

    Okay guys I’m turning this out for help. For transparency sake, I didn’t realize when I created the first few crystal bears why using an Amazon mold was wrong. I’ve sense realized the error of my ways and have discontinued all of them! I’m on the hunt for (1/2)

  • msouza3d
    Kumodot 🇧🇷🇨🇦🖼💎 (@msouza3d) reported

    I would like to do a rant ritual burning the @amazon Alexa echo show5. This is the WORST device I had the unpleasant chance to interact with. Never hate a gadget that much. #AmazonPrime Terrible ui,setup, buggy, etc. I am like one hour trying to set something simple on it

  • msouza3d
    Kumodot 🇧🇷🇨🇦🖼💎 (@msouza3d) reported

    @AmazonHelp It feels to me that Amazon made Alexa echo on a budget and a rush and never ever look to develop/improve it anymore. Just made it to compete against @Google home devices and ignore user reports on how terrible the device is. Have it for 2 years and it feels like a ghost device

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 13.4ms Download: 479.71Mbps Upload: 444.29Mbps

  • shergill_aarti
    AartiShergill (@shergill_aarti) reported

    @RBI @AmazonHelp How much taking for reflect payment into credit card am use credit card from last 5 years but pay bill threw @amazonIN first time and am faces issue please refund my money immediately

  • _elchopo6
    GUWOP 🔛🔝 (@_elchopo6) reported

    smh soon as I get bored I got start to the Amazon app 😭 I got a problem fr

  • Rajesh27083193
    Rajesh (@Rajesh27083193) reported

    @AmazonHelp My return order of Carrier Spilt AC (Order # 406-0735522-3719553) was wrongly picked up against Acko Warranty for AC (Order # 406-5842232-1719560) on 09 Mar 21. Emails with Social Media Team since 14 Apr 21 have proved to be waste of time as the issue is unresolved.

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