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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 9
San Francisco, CA 4
Surrey, BC 1
Montgomery, NY 1
Edison, NJ 6
Shrewsbury, England 1
Manchester, England 4
Simpsonville, SC 1
Dallas, TX 14
New York City, NY 21
Charlotte, NC 2
Chicago, IL 11
Detroit, MI 3
Washington, D.C., DC 4
Lyon, Auvergne-Rhône-Alpes 2
Bremerhaven, Bremen 1
Dieppe, Normandy 2
Madrid, Madrid 2
Bristol, VT 1
Richmond, TX 1
London, England 10
Kūkatpalli, TG 1
Balneário Camboriú, SC 1
Atlanta, GA 9
São Bernardo do Campo, SP 1
Brigham City, UT 1
Seattle, WA 12
Dartmouth, NS 1
Brisbane, QLD 2
Chandler, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sherryp0124
    Sherry (@sherryp0124) reported

    Why women choose the bear: I took a walk over lunch. I encountered an amazon driver. He started to drive as slow as I was walking. He drove beside me for 30 seconds just staring at me. He then asked if I would talk to him. I said no. He stayed for 10 more secs then drove away. I literally thought some second person was gonna jump out of the open door and kidnap me. I haven't been that scared in a while.

  • Tburdy
    Tburdy (@Tburdy) reported

    @Chase sucks! And we will be removing our business' banking from there if they don't fix this problem right away. We had a sophisticated hack on our computer in March. And they charged over $40,000 to our card. With over 20 transactions. They had control over our computer remotely. They also used our Amazon eBay and Etsy accounts which were logged in to try to purchase other items like gold bars and Amazon gift cards and a $3500 computer. But those companies all knew it was fraud and they canceled it. There were $35,000 in charges directly to the credit card were for a Hong Kong, social media company. Chase just came back to us and told us that they were not going to cover it because they say we clicked on accepting it through our email as a valid charge... we did not do that! the person that had remote control over our computer did it! they were logged into our email there and remotely operating our computer! All the charges happened at midnight. We woke up at 7 AM to alerts for all these charges, and when my husband tried to deny them, it kicked back and said that they were already approved and he couldn't deny them. So he went in to the bank, and the banker said he could take care of it, and he was going to reverse the charges. Well yesterday, somebody from Chase fraud department called and said that we're on the hook for the charges, because it came from our IP address!!!! We tried to explain to the person that it's because they had remote control from somewhere else in the world of our computer because it was a hack. And that us going in the next morning, bright and early as soon as they open to tell them that it was fraud should have been enough. Because that's what the banker told us! We don't do business in China so why would we want to pay a Chinese company? We don't do business at midnight because we're asleep! We filed a police report, but we had not kept the hacking evidence because the bank had assured us that it was going to be reversed. We wiped that computer and haven't been using it. If there's any information still on that computer that might show that it had been hacked before, that I can access still, if somebody can let me know how that would be appreciated.

  • fengfengniu
    Feng Liu (@fengfengniu) reported

    Meta shipped an official MCP server for ads in late April. Amazon Ads followed in May. both let AI manage campaigns via natural language — no dashboard required. big platforms realized leaving your workflow to do marketing is the problem. indie hackers knew this first.

  • ShivK10596
    Shiv Kumar (@ShivK10596) reported

    @AmazonHelp @amazonIN @jaagograhakjago Have you even checked the order details and the attachment I shared? I already called your helpline, and they did not give any solution like return/replace. They asked me to wait till 19. wlWhy are you giving a generic copy-paste reply without properly checking the issue?

  • Data_Center_Sol
    Data Center (@Data_Center_Sol) reported

    Data Center Newswire: Amazon is redesigning AI campuses around next-gen NVIDIA Rubin GPUs with ultra-dense liquid cooled racks. Microsoft just approved a 15-data-center expansion. CoreWeave is rapidly becoming the “AI cloud” backbone through deals with Meta and Anthropic. The bottleneck is now simply electricity. Utilities are warning about grid strain and hyperscalers race to lock down natural gas, substations, water rights, transmission lines, and rural land near power infrastructure. AI infrastructure is starting to look less like “the cloud” and more like industrial-scale technological terraforming.

  • tarun_kiri_
    Tarun Kumar Khatri 🌿🇮🇳 (@tarun_kiri_) reported

    Hi @AmazonHelp @amazonIN, Im facing a serious issue with myreturn.OrderID:403-0241925-6096379. I returned my headphone, but it seems the delivery agent swapped the product. Now Amazon claims the WRONG ITEM was received and is denying my refund. This is fraud! Please investigate.

  • MichaelShourd
    Michael Shourd (@MichaelShourd) reported

    @PhysicReleases Its sold on Amazon India. Theres no real barrier to buying it. Playstation is there and hasn't broken 1m. India has a lot of players but only 3 percent are paid players. Its mostly F2P

  • Nknagori
    Naरेnद्र (@Nknagori) reported

    @AmazonHelp waiting for your reply on my issue on private link u people are not replying. I will make all chat in public and sue u in court

  • MuyiwaWilliams_
    Muyillonaire (@MuyiwaWilliams_) reported

    Still a problem that you’re calling it “ Nigerias Amazon “

  • Bethany_1981
    Bethany (@Bethany_1981) reported

    Why the hell is my home security app asking me to put in my home address to connect to AI? Excuse me @blinkforhome ! Get this 💩 off my app or I swear I will rip them all down and never do anymore business with Amazon at all. THIS IS MY HOME!!

  • stonerbaby012
    stonerbaby🍯♠️ SUSPENDED AT 15.1k !! (@stonerbaby012) reported

    the amount of scams n problems ive had happen with amazon from both my side AND the fans , is the reason i refuse to use it . i just tried to buy the new avatar movie , took my card off IMMEDIATELY after buyin it , n was STILL charged 2 days later for an audiobook i did NOT buy .

  • HemantSingya
    hemant singya (@HemantSingya) reported

    @AmazonHelp @amazonIN dear amazon your service becoming pathetic day by day, after complaining the issue u are not responding on Twitter msg, forget about customer care,

  • SandeepanRao
    sandeepan rao (@SandeepanRao) reported

    Facing a serious issue with Amazon Pay wallet — balance limit not working properly. Unable to use funds despite being within limits. This is unacceptable for a payments platform. Please fix this ASAP! #AmazonPay #CustomerExperience @amazonIN @AmazonHelp

  • Sam3eAsghar
    Samee Asghar (@Sam3eAsghar) reported

    @AmazonHelp @amazonmex @JeffBezos unauthorized charges continue for a closed seller account, and your customer care can't help or resolve them. It looks like you are a bunch of thieves and do not want to resolve the issue.

  • nonfungibletak
    Tak (@nonfungibletak) reported

    @StockSavvyShay @FuturumEquities I thought there is a huge backlog from OpenAI and Amazon to diversify the revenue of UAE down to less than 30%? Please fact check

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