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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Laurel, MD 1
Rennes, Brittany 2
Hudsonville, MI 1
Quarteira, Faro 1
Marseille, Provence-Alpes-Côte d'Azur 1
Harringay, England 1
London, England 2
Lalinde, Nouvelle-Aquitaine 1
Valladolid, Castille and León 1
Wichita, KS 1
Knoxville, TN 1
Iztapalapa, CDMX 2
Frankfurt am Main, Hesse 2
Canton, OH 1
Mesquita, RJ 1
Moorpark, CA 2
Chicago, IL 2
Edinburgh, Scotland 1
City of London, England 2
Township of Evan, KS 2
Vancouver, BC 1
Rome, Latium 1
Duenweg, MO 1
Ludwigslust, Mecklenburg-Vorpommern 1
Benito Juarez, CDMX 2
Woodbury, NJ 1
Taunton, England 1
Green Bay, WI 1
Birmingham, England 1
Buffalo, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • _GiftandACurse
    . (@_GiftandACurse) reported

    Switched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!

  • seunginplushies
    lon :3 (@seunginplushies) reported

    Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

  • ZizouDeTemu
    Richard 🍋 (@ZizouDeTemu) reported

    @atuhru You can buy it in Amazon Japan. Problem solved.

  • _desaishashank
    Shashank Desai (@_desaishashank) reported

    Ordered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.

  • prakash__sharma
    PrAkAsH ShArmA (@prakash__sharma) reported

    @AmazonHelp @amazonIN @jagograhakjago Nothing is going to happen I have repeatedly shared my concerns on 2-3 occasions in last 1 months or more but the same issue keeps repeating And I had to cancel order as order never delivered on time as shown when placing order neither we can connect with delivery agent

  • getSecretApps
    Secret Apps (@getSecretApps) reported

    Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

  • patife
    Humberto (@patife) reported

    @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

  • ranapratap125
    Rana Pratap Singh (@ranapratap125) reported

    @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

  • coldblackwaters
    . (@coldblackwaters) reported

    Amazon Fire kids tablets are terrible. I’ll just get my kid an iPad instead.

  • madhubhavaraju
    Madhu Bhavaraju (@madhubhavaraju) reported

    Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

  • Mr5Star
    Mr. 5 Star (@Mr5Star) reported

    @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

  • wmrucker
    Michael Rucker (@wmrucker) reported

    @amazoncareers @amazon You have a real problem when a candidate for a job can’t get or receive emails from talent acquisition but can receive emails from shopping and careers (applications received/changed)

  • SupportAmericaF
    American 🇺🇸 (@SupportAmericaF) reported

    @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

  • Homie_san
    C H (@Homie_san) reported

    Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.

  • DaviMurithi
    David Murithi (@DaviMurithi) reported

    1 Customer research. Involves digging through reviews i.e. Trustpilot, Amazon to identify recurring patterns, avatars, benefits, objections and their frequencies. This is the most crucial step. You get this step wrong & you will flush all the ad budget down the ******* toilet

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