Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 31
Seattle, WA 29
Dallas, TX 25
Miami, FL 21
Atlanta, GA 21
Los Angeles, CA 17
Chicago, IL 17
San Francisco, CA 16
Charlotte, NC 15
Denver, CO 15
Edison, NJ 15
Columbus, OH 14
St. Louis, MO 13
Portland, OR 13
San Jose, CA 12
Phoenix, AZ 12
Indianapolis, IN 10
Ashburn, VA 9
Philadelphia, PA 8
San Antonio, TX 8
Washington, D.C., DC 8
Las Vegas, NV 8
Tucson, AZ 8
Frankfurt am Main, Hessen 7
Salt Lake City, UT 7
Lexington Park, MD 6
Pittsburgh, PA 6
Paris, Île-de-France 6
Tampa, FL 6
Madrid, Comunidad de Madrid 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramsanjeevan761 Ram (@Ramsanjeevan761) reported

    And I returned the actual product. Because I had size issue. @AmazonHelp @amazonIN

  • sapiochexual An Agrarian (@sapiochexual) reported

    @AmazonHelp I have tried but it’s still not working and displays message that service temporarily unavailable. Kindly help.

  • JoshuaMackPhoto RandomDough (@JoshuaMackPhoto) reported

    @omarabdoun The ad is especially bad with him and im dissapointed cause i thought he was better, but it sucks anyways. Amazon can have n honest ad, advertising its fast delivery n wide range of products. But not this, till they fix it. aka never

  • klwinkel Gerrit kleyn Winkel (@klwinkel) reported

    @Fossil In the meantime, Amazon is sending me a replacement. I'll be back when that one has the same issues.

  • therebeloftime Alex Lime (@therebeloftime) reported

    @AmazonHelp im having issues with an order. it suddenly removed the gift card balance i have added to it and its a pre order. i cant add it back when i try to edit the payment method. can you help and be useful for once?

  • Monesh98977116 Monesh (@Monesh98977116) reported

    Ppl from now on think twice before you order from Amazon.If you have an issue with your order you cannot get a proper response from them, just be careful when you ordering some expensive items.This will definitely turn into big problem for ppl @AmazonHelp

  • missionr2i missionr2i (@missionr2i) reported

    onething which is lacking in customer support, recently @amazonIN @AmazonHelp , is taking responsibility / accountability. NO ONE wants to own customer's problems. How will they succeed then?! You need to be on customer's shoes to understand their pain.

  • ieahleen Ilenia (@ieahleen) reported

    @moxilicious03 Did you know that you can login with your existing Amazon account to any other localised version of Amazon?

  • vipers_spit aman.ggwp (@vipers_spit) reported

    Why is international shipping on Amazon so damn slow. I'd rather take a flight to US, buy in store and come back faster only if I had the money to do that.

  • cutiepriya0 Priya (@cutiepriya0) reported

    @amazonIN @amazonIN @AmazonHelp Can u plz help me with my winning voucher which was already used...Your team is claiming that I must have got dm and email declaring me as a winner..But I got only dm from you...Can u plz help me in this issue...I am fed up replying emails and dms..

  • S1xteenthCG1rl Kay 💋 (@S1xteenthCG1rl) reported from Leeds, England

    a replacement or refund me. It’s absolutely appalling service and I’m not prepared to wait any longer. Only a month ago I had another problem. Amazon customer service was better during the height of the pandemic. Not good enough.

  • AndreaGeordieH ᗰᗩᗰᗩ ᘜᗴOᖇᗪIᗴ ♡ ⚪⚫⚪⚽️🐝 (@AndreaGeordieH) reported

    @loulouboboo I have a slow feeder bowl it was brilliant. Amazon

  • S1xteenthCG1rl Kay 💋 (@S1xteenthCG1rl) reported from Leeds, England

    @AmazonHelp Hi Sarah. He Just said to wait for a phone call. It’s past the specified 48 hours now. A replacement item should have been sent. Really is terrible customer service.

  • runningmatters_ Seán (@runningmatters_) reported

    @killianbyrne @ShaneRooD15 Haven't had any issues with delivery charges. Got one or two refunds on estimated taxes but pretty much OK for direct Amazon stuff.

  • Susie_Soapsuds Susie (Contains Nuts) (@Susie_Soapsuds) reported

    @Crashedfiesta @AmazonHelp Same problem here. Return now arranged twice Hermes still not turned up! Spoke to CS was told not to worry. Going round in circles.

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