Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oakland, CA | 3 |
| Decatur, IL | 1 |
| Tías, Canary Islands | 1 |
| Detroit, MI | 7 |
| Chicago, IL | 46 |
| Seraing, Wallonia | 1 |
| Manistee, MI | 1 |
| Pune, MH | 1 |
| Seattle, WA | 51 |
| Alamogordo, NM | 1 |
| Spartanburg, SC | 3 |
| Frontenac, MO | 1 |
| Wixom, MI | 1 |
| Orlando, FL | 10 |
| Folkestone, England | 1 |
| London, England | 24 |
| Toronto, ON | 17 |
| Aurora, CO | 4 |
| Orange City, FL | 1 |
| Atlanta, GA | 30 |
| Lynchburg, VA | 2 |
| Xalapa de Enríquez, VER | 2 |
| Plymouth, NH | 1 |
| Philadelphia, PA | 8 |
| Wilmington, DE | 2 |
| Denver, CO | 20 |
| New York City, NY | 45 |
| Rennes, Brittany | 2 |
| Minneapolis, MN | 12 |
| Washington, D.C., DC | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Larry **** (@fixournews) reported@MetamateDaz Peeing in bottles sounds like a traffic issue and not so much an Amazon issue. I've heard of average, everyday people who have to pee in bottles because the traffic gets so bad in certain areas. Amazon workers aren't the only humans who have to pee in traffic.
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tennantsideburns (@tennantsidebrns) reported@tatsokha yeah, this morning. he said he knew about the leak, that amazon had to take it down and also that the names of the songs weren't very spoily really (at which point i told him to stop talking please bc i didn't wanna know anything 🙈🙈)
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The Stoner (@EdgeTheStoner) reportedHey @AmazonHelp, is there a way that I can talk to a real human about an issue I’m having or is it just the automated customer service that blows?
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Danny Livshits (@dannylivshits) reported𝗔ccess Scope — what systems, data, and tools does this agent reach? Amazon mandated 80% weekly usage of Kiro across engineering. Senior permissions by default. 1,500 engineers protested. Leadership pushed through. Dec 2025: Kiro deleted AWS Cost Explorer in China. 13-hour outage.
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M N S (@mahesh_n_s4468) reported@AmazonHelp I contacted them, no use. My issue is not resolved. Your delivery partners are not picking up your calls itself, how will they pick up customers calls. I could see return pickup is deleted now in my account. Do not scam the customer. I'm stuck with this order for around a week
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ScottieC (@scocrmch62) reported@amazon what’s the point in having a Prime account if you order something on 4/21, pick 4/23 for delivery, and it then gets delayed until 4/28? Yet Mr. Bezos has no trouble flying around at anytime he wants.
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Chad (@Chadventures_) reported@CookingCashflow @SaulSellsStuff Definitely does apply to that type of bundling, Amazon started cracking down on non-brand approved bundles last year. I have spoken with sellers that were doing this at scale and they lost their listings (and business model) at best, or their entire accounts at worst
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Maike Dinh (@MaikeDinh) reportedClaude quoted a 15% referral fee on a SKU yesterday. The real rate was 8%. It wasn't a rounding error — Claude just made a number up. If you've been using AI for any Amazon work, you've had a moment like this. A margin that came back clean and confident and turned out to be completely invented. A spend figure you used to make a restock call. An ACoS Claude "averaged" from data it didn't actually have. Most of us assume this is a bug that'll get patched. It isn't. Anthropic — the company that builds Claude — published their own research on why this happens. Claude is trained to be helpful. Saying "I don't have enough data to answer" feels like failure to the model. So when the specific number isn't in front of it, Claude reaches for something close. Something that fits. Something plausible. Not yours. And here's the part most of us missed: Anthropic also published the fix. Five specific techniques. Each one is a single line you add to your prompt. Each one works whether you're using Claude on the website, the desktop app, or Claude Code in a terminal. One of them tells Claude it's allowed to say "I don't know." One makes Claude quote the source row before it does any math on your data. One makes Claude audit its own previous answer and flag anything it can't point to a source for. These aren't theory. These are the five moves the sellers getting real work out of Claude right now are actually using. Most people read past Anthropic's guidance because it's buried in a help doc. The ones who didn't are the ones whose margin decisions are still holding up at the end of the quarter. What's the most expensive number Claude has ever invented on you? Video in comments ↓
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indian (@ERESHPurohit4) reportedBought a Daikin 1.5 Ton Split AC from Amazon (Order ID: 407-7109439-8050712, delivered 18 April 2026) and the AC is not working from day one. Very disappointing experience. Need immediate refund and resolution. @amazonIN @DaikinIndia please help urgently.
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Ryan, Perdido en TX (@RyanLostinTX) reportedAmazon not working saving me from watching something sad?!!
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all lestest movies (@AllLestest54927) reported@AmazonHelp hello sir my pin code 334004 there orders are coming daily less items coming when I complaint refund issues that is not my issue but why it happen everytime ? Check delivery system in that case coustmar getting fault please check @amazonIN
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ethan 😇 (@ethan_david00) reported@catgirlprostate Canon PIXMA MG5320….we’ve had ours since around 2013 (originally introduced in 2011) and it works fine! amazon has really cheap reproduction cartridges and this happens to be one of the earlier AirPrint printers, meaning my iPhone 11 on iOS 26 prints no problem!
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KC (@kc42661) reportedThese Amazon Prime announcers are terrible. Eric Collins and Dell Curry are a joke.
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Raptor_Baja (@Raptor_Baja) reported@NBA Cancelling @amazon Prime membership. This is BS that so many NBA games are on POS prime (with all its technical difficulties). Viewership is WAY down. Millions don't want Prime - we just want to watch playoff games.
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Grammy (@kamuyf1nder) reported@Eleguavibes @k_seguun13 It’s funny cause the mcu has the same problem not recasting Black Panther after Chadwick’s passing when it was obvious they still needed him. Luckily they managed it better than Amazon