Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 14
Los Angeles, CA 13
Chicago, IL 13
Dallas, TX 13
New York City, NY 11
Seattle, WA 11
London, England 9
Denver, CO 7
Columbus, OH 7
Phoenix, AZ 6
Ashburn, VA 6
San Francisco, CA 6
San Jose, CA 6
Manchester, England 6
Madrid, Comunidad de Madrid 5
Las Vegas, NV 5
Coatesville, PA 5
Indianapolis, IN 4
Frankfurt am Main, Hessen 4
Charlotte, NC 4
Cincinnati, OH 4
Jacksonville, FL 4
Southampton, England 4
Wesley Chapel, FL 3
Kansas City, MO 3
Nottingham, England 3
Montréal, QC 3
Westminster, MD 3
Brisbane, QLD 3
Sydney, NSW 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CURLYJE0N ruby⁷ (@CURLYJE0N) reported

    @AmazonHelp Hello, I think the order arrived to the address but they haven't confirmed with me yet so I don't think its amazon's problem. I'll contact them first thing tomorrow.

  • spicyyjaee Jo ! (@spicyyjaee) reported

    my problem is when i get bored i open amazon and start shopping for things ion even need

  • camishravikas CA Mishra Vikas (@camishravikas) reported

    Hello @Canon I bought a all in one printer from @amazonIN @AmazonHelp which had some technical issue, after my complaint in Dec 2020 service guy came & tried to repair but not done, then he told that serial number is missing on invoice hence can't return it. Who is responsible ?

  • sqwarlock Joshua Ehlers (@sqwarlock) reported

    @CallMeQuestifer The big difference between my experiences at Amazon and Google is this right here. Amazon it felt like the interviewers just had a checklist to go down (which, to be fair, they kind of do). Google, even in the tech interviews, felt waaaaaay more conversational.

  • SateeshKhanna Sateesh Khanna (@SateeshKhanna) reported

    @RichardChurch9 @GrimStones @harrow_council Imagine you’ve just ordered something from Amazon. They deliver it and leave it at your doorstep then ring your doorbell for you to collect it. You walk down the stairs to collect it only to find that someone from a neighbouring Borough has stolen it before you could pick it up!

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @aashishsoni1111 Sorry to know about the trouble you're facing with Amazon Prime Video. Upon checking, I can confirm that the series you're referring to is currently available for streaming on our platform. Kindly reinstall the app and check again. If the issue persists, do keep us posted. -Ajay

  • gabdimaria__ ☾ (@gabdimaria__) reported

    Of course Amazon not working when I wanna shop

  • 1972wilksy Chris Wilks (@1972wilksy) reported

    @AmazonHelp Yes the app is updated that's why it's not working. Go check out the reviews on Google play. It's not just me.

  • damnmariela ⚡️DAMN MARIELA⚡️ (@damnmariela) reported

    Some people were telling me they had issues when purchasing stuff from my Amazon wishlist for my birthday so now I’m getting my PO Box officially setup! Be patient w me!

  • dyett James Dyett (@dyett) reported

    @MaliaCohen @amazon Do you think you got special attention from Amazon to solve your personal support issue bc you're a powerful public official and asked for their lobbyist's contact info?

  • XboxMik29 Ⓜ️ik29🏴‍☠️ (@XboxMik29) reported

    Anyone else have @amazon #Alexa devices in their home and having issues with her hearing you all of a sudden. We have 4 of them around the house and I swear today I almost smashed one of them because I'm tired of repeating myself to her. It was fine about a month ago but not now.

  • coryowen29 Cory Owen (@coryowen29) reported

    @AmazonHelp i am from the UK, please can you make sure that I am contacted by e-mail ASAP in order to resolve my issue.

  • josephedwardsTM Joseph Edwards (@josephedwardsTM) reported

    @nicola_sabbe @zac_sanders @realDailyWire Look at California. Wages went up and business owners closed down stores if they had multiple. Owners had to cut staffing. Business owners unless they have the excess capital ex: (Amazon, Walmart) can’t afford to pay higher wages.

  • ilikeridebike Kurt (@ilikeridebike) reported

    About an hour to sort through all my streaming services & cut down my “Watch Next” lists. Amazon Prime was the most out of control, took most of the hour. Their software was struggling to keep up. The lesson here is don’t be a glutton with the “add to my watch list” button.

  • Oceanvybe A lizard in a trenchcoat 🦎 (@Oceanvybe) reported

    @dewydoughty @andreaxacnh @ACPocketNews Build a bears quality is usually very good and they have accessories you can't get on Amazon but... sometimes their designs are in my opinion not great. Like their pikachu an charmander were terrible while their bulbasaur was better than on Amazon. So I'd like to know b4 waiting

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