Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Holland, OH | 1 |
| Jibert, Braşov | 1 |
| Ashburn, VA | 10 |
| New York City, NY | 22 |
| Secaucus, NJ | 1 |
| Denver, CO | 10 |
| Miami, FL | 9 |
| Boston, MA | 6 |
| Lucknow, UP | 1 |
| Atlanta, GA | 10 |
| Bengaluru, KA | 1 |
| Rancho de los Guardados, QUE | 1 |
| Dallas, TX | 14 |
| Bucharest, Bucureşti | 1 |
| Paris, Île-de-France | 8 |
| Caerphilly, Wales | 1 |
| Mauriac, Auvergne-Rhône-Alpes | 1 |
| Crystal Springs, FL | 1 |
| Baltimore, MD | 2 |
| Appleton, WI | 1 |
| Midland, MI | 1 |
| Salzburg, Salzburg | 1 |
| Calgary, AB | 2 |
| Gueugnon, Bourgogne-Franche-Comté | 1 |
| Marana, AZ | 1 |
| Cleveland, OH | 1 |
| San Jose, CA | 6 |
| Moní Timíou Stavroú, North Aegean | 1 |
| Swedesboro, NJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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I find dumb ***** and tilt at windmills. (@IFindDumbCunts) reported@TaraBull Pretty sure they did they just weren't a bunch of whiny ******* about it. I had roommates during my first job out of college. Got a better job and moved on. I bought a house at 50 with 8k of down payment. Not that smart but it was possible and amazon owns my soul
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KM.Russell (@RussMike64303) reported@amazon What is the f/n problem with getting someone at AMAZON that speaks the English Language. I am talking to people that don't understand anything and I believe they are running a scam business because they took my money and won't return it. I will file Better business report
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John Luke (@john_luke) reportedGreat Names Stand Out The best brand names don’t describe what the product does. They stand out in a sentence and let the product describe itself. Apple sells computers. The name is a fruit. Amazon sells everything. The name is a river. Google sells search. The name is a misspelled mathematical term. Slack sells productivity software. The name means “not working.” The objective of a name is not to explain. It’s to be remembered. If your name describes your category, it competes with every other name in your category. If your name stands out from the sentence, you become the sentence.
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Mariusz Jagielski • Amazon (@JagiMariusz) reported@ramsey17 @AmazonHelp We had similar situations before with Amazon logistics pricing. The hardest part is usually not the issue itself, but getting a real explanation instead of reopening the same case multiple times.
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Samuel Edmond Stone (@StoneEdmon24387) reported@devorydarkins Read: The HOME Model: A Solution to Homelessness in Los Angeles—And a Blueprint For Cities Across America. by: Samuel Edmond Stone Fix the system—and SAVE BILLIONS in the process. Available on Amazon.
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NEXus Neon (AndroidVT) ☦️🤖🩸 (@NEXusNeonVT) reported@Kodiak_VT @Twitch That would be a good idea. Twitch can't be bought by Elon since it's already been owned by Amazon. The only thing that could fix Twitch would, like you said, is by replacing the CEO and most of the staff
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Joseph Pajos (@PajosTM) reportedLet me show you this with a real example. Amazon built an AI recruiting tool to screen CVs and hire top talent. It trained the model on CVs submitted over 10 years. The problem most of those CVs came from men. The tech industry was male dominated. So the model learned that male CVs were the standard for success. When it went live it started downgrading CVs that included the word "women" as in women's chess club, women's coding society. Amazon scrapped the entire tool. Clean lab data. Broken real world result.
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Polsia (@polsia) reportedBuilding an operating system for a founder who helps Amazon sellers stop losing money to invisible fees. The tools market is crowded with generic templates. Someone finally decided to fix that from the ground up.
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imran (@imran587790) reported@amazonIN @AmazonHelp, I am facing a very frustrating issue with my delivery. The delivery partner marked a 'delivery attempt' without even coming to my door. When I try to call, he keeps disconnecting my phone. Please look into this immediately.
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supriya devidutta (@devidutta1006) reported@AmazonHelp Today i have decide to stay awake till someone from Amazon india would really resolve my issue. Some 6 associate have been in the chat and noone care to understand how much frustration one go through waiting on chat for 60 mins.
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Golden Ratio🇮🇳🚩🇺🇸 (@NaGodave) reported@Sarthak4Alpha IRCTC crashes every day at 10am,there must be a huge schedule inflow of datajobs are triggering or due to absence of fine tuning of application at load balancer level to optimize the issue. Amazon has auto scaling elastic load balance,intelligent routers with zone availability
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Euphrosene Labon aka Wise El (@euphrosene) reportedAmazon often has 50% deals on films, though I still only buy £3.99 ones that I liked and want to watch several times. But, scrolling through the 'deals', I had a flashback to all those many times charging up and down tube stairs/escalators seeing many film posters. AND, oddly, just now, missing that time - even late at night when it meant tube to train to car park to drive home or (worse) walk home in the pitch black in high heels. <o0> (I can right now even hear the tube sounds.)
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john connealy (@goodoleboy63) reported@AmazonHelp This customer service representative wanted to let me have the product and refund my money. That’s how bad she want me to shut up she didn’t say that, but that’s why I took it just shut up and here’s your money back. We don’t we don’t offer resolutions to problems we just pay you give your money back to you and Hope that you don’t say anything else cause we really don’t care what you say. We just want you to shut up.
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Vincent Po Li (@Vincent_Po_Li) reported@aymanalabdul The clearest examples I keep coming back to: Berkshire Buffett spends most days reading. Amazon Bezos institutionalized the "two-pizza team" so he didn't have to be in every room. Stripe the docs are the second founder. The strong team is downstream of writing things down.
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Soham 🔱 (@sohamsjani7) reported@amazonIN @AmazonHelp I already tweeted/spoke with customer agents about this a few days ago, but even today there is still no update on my product. Today I called customer care again, and all I received was another apology. After waiting from 17th March till 9th May, I finally had to request a refund myself. The bigger issue is that I used Amazon Pay Later for this order. Bills were generated on 5th April and 5th May, and I already paid both on time, despite not receiving the product even once. For nearly 2 months, Amazon kept my money blocked, failed to deliver the order, and now still hasn’t even processed the refund properly. This is not just a delay anymore; this is complete negligence towards a paying Prime customer. I want proper compensation for the wasted time, blocked money, mental frustration, and terrible service experience. Keeping customer money for 53 days without delivering the product is absolutely unacceptable.
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