Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salt Lake City, UT | 1 |
| Lake Butler, FL | 1 |
| Annecy, Auvergne-Rhône-Alpes | 2 |
| Frankfurt am Main, Hesse | 1 |
| Bridgeport, CT | 1 |
| Seattle, WA | 5 |
| Rochester, NH | 1 |
| Saint-Apollinaire, QC | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Cuauhtémoc, CDMX | 1 |
| Iztapalapa, CDMX | 2 |
| Ciudad Jardín, MEX | 2 |
| Melrose Park, IL | 1 |
| Paris, Île-de-France | 17 |
| Romeoville, IL | 1 |
| Kefar Yona, Central District | 1 |
| Monterrey, NLE | 1 |
| Monroe, NC | 1 |
| San Jose, CA | 2 |
| Santa Cruz, CA | 1 |
| Volta Redonda, RJ | 1 |
| Libreville, Estuaire | 1 |
| Warner Robins, GA | 1 |
| Flers, Normandy | 1 |
| Owego, NY | 1 |
| Mississauga, ON | 1 |
| Grand Coulee, WA | 1 |
| Sanguinet, Nouvelle-Aquitaine | 1 |
| Bigastro, Valencia | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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wonderfullyshiva (@wonderfullyarty) reported@amazon also seem to think they can decide whether I’m ‘allowed’ a replacement despite it stating on website that I have the right to choose between repair & replacement under the warranty. Shame as I love the product. Poor customer support is the problem. @MartinSLewis
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QuantDominus (@QuantDominus) reported@KrisPatel99 This is nothing more than reviving finTwit's use of Amazon price listings as a proxy for server DRAM / LPDDR contract prices, and that has already failed miserably.
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jamesyPUB (@JamesyAndrePUBL) reported@tuuu28283 Yeah, or just use Silicon Valley speak and sound like an Andy Jassy Amazon shareholder letter, where you use the word “iterate” a thousand times until everyone forgets you just mean trial and error.
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Felis Concolor (@A_White_Lioness) reported@DissidentPress I'm very interested, but the link on your page seems to be broken. Just thought I'd let you know. Also, does it benefit you and/or Kessler more if I were to purchase from you directly v Amazon? I want to put more money into the movement wherever I can.
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Culturally Inappropriate (@thesselonious) reportedIf I haven't said it before, I want to say... Amazon WILL at least try to rectify a customer's issues if possible. Even if the issue doesn't come FROM them. I HAVE to respect that...
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☠️ RD Greenfield ☠️ (@RDGreenfield1) reportedFinished replacing 4 wheel bearings, brakes & rotors all around, and parking brakes on my car. Multi weekend project broken up due to time constraints. Here’s my DIY review: 1) Brakes - Real easy. Buy the $12 brake caliper hanger bc it’s the only thing between you and a very expensive broken brake line. Follow the instructions, properly torque the bolts with Loctite red and you’re done with all 4 in a couple hours. 2) Bearings - pain in the ***, if you don’t do it the right way. Soak those things in rust penetrant at least a day before you’re working on it. Buy the $50 bearing removal tool on Amazon that will give you leverage to take the thing out. Be careful with the ABS sensor. Do that, and the puppy should pop out with a little hammering. Don’t do that, and you could wrestle with the thing for hours and not get it to budge. You have very little leverage on jack stands. Midwest salt rust ain’t no joke. 3) Parking Brakes - if you can get a second set of hands to help out, by all means. These things are spring loaded with small and strong springs that you have to stretch and twist with locking pliers. Everything wants to slide around out of place. There’s these push twist springs where the peg it seats on has nothing keeping it from going backwards and it’s tough to get anything back there to hold it in place. Those things suck. Though I do take great satisfaction in engaging the parking brake before shifting into Park now. Each time, it’s like a little fist bump from my car. “Thanks RD.” - My transmission 4) Hardware is the hidden cost and is annoying to identify and source (part numbers get discontinued and replaced, multiple times, per bolt). They rake you over the coals with shipping at $25, so figure out all the new hardware you’ll need in advance to avoid multiple orders. Call dealerships and ask for the part numbers (they’re generally happy to assist). AI is frequently wrong about part numbers, but don’t worry, it’ll say, “You’re right, thank you for pointing out that error!” when you call it out. But invest in the new hardware. It’s what holds everything to your car and a lot of these bolts are single use “stretch bolts.” You’ll see videos of guys re-using hardware, but I’d advise against that. The brake bolts you can probably re-use bc they likely designed those to be removed and put back on. Bearing bolts—single use for sure. You try reusing and you’re going to break off a bolt head (ask me how I know). Overall: All worthwhile repairs/maintenance. Needing to buy jack stands, a jack, an impact wrench, a few different sockets (Harbor Freight is awesome), bearings, carbon ceramic brakes and all new hardware, it cost less than $1k for the job. You get that done at a dealership and you’re paying over $5k easy (and you don’t then own the tools to do more maintenance later). YouTube is your friend. Amazing stuff on there. I got the bearings and brakes from A1 Auto and in my amateur opinion, they seemed of high quality. Higher quality than the stock parts they were replacing for sure. Pricing is excellent.
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Ralph Whoren (@amerik4nboy) reported@AmazonHelp is the worst. Someone can hack into an account and change info but they can’t fix it for 48 hours and you have to show ID. What the hell?
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D F (@D9496480089277) reported@rossivision I live in a $7.25 min wage state. Right now you can walk into walmart/amazon and get $15. Gas station and get $20. Any of 100+ warehouses and get $18+. If you make min wage, that's your problem. You're either lazy, or just doing it to be eligible for welfare benefits.
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☠️ RD Greenfield ☠️ (@RDGreenfield1) reportedFinished replacing 4 wheel bearings, breaks & rotors all around, and parking breaks on my car. Multi weekend project broken up due to time constraints. Here’s my DIY review: 1) Brakes - Real easy. Buy the $12 brake caliper hanger bc it’s the only thing between you and a very expensive broken brake line. Follow the instructions, properly torque the bolts with Loctite red and you’re done with all 4 in a couple hours. 2) Bearings - pain in the ***, if you don’t do it the right way. Soak those things in rust penetrant at least a day before you’re working on it. Buy the $50 bearing removal tool on Amazon that will give you leverage to take the thing out. Be careful with the ABS sensor. Do that, and the puppy should pop out with a little hammering. Don’t do that, and you could wrestle with the thing for hours and not get it to budge. You have very little leverage on jack stands. Midwest salt rust ain’t no joke. 3) Parking Brakes - if you can get a second set of hands to help out, by all means. These things are spring loaded with small and strong springs that you have to stretch and twist with locking pliers. Everything wants to slide around out of place. There’s these push twist springs where the peg it seats on has nothing keeping it from going backwards and it’s tough to get anything back there to hold it in place. Those things suck. Though I do take great satisfaction in engaging the parking brake before shifting into Park now. Each time, it’s like a little fist bump from my car. “Thanks RD.” - My transmission 4) Hardware is the hidden cost and is annoying to identify and source (part numbers get discontinued and replaced, multiple times, per bolt). They rake you over the coals with shipping at $25, so figure out all the new hardware you’ll need in advance to avoid multiple orders. Call dealerships and ask for the part numbers (they’re generally happy to assist). AI is frequently wrong about part numbers, but don’t worry, it’ll say, “You’re right, thank you for pointing out that error!” when you call it out. But invest in the new hardware. It’s what holds everything to your car and a lot of these bolts are single use “stretch bolts.” You’ll see videos of guys re-using hardware, but I’d advise against that. The brake bolts you can probably re-use bc they likely designed those to be removed and put back on. Bearing bolts—single use for sure. You try reusing and you’re going to break off a bolt head (ask me how I know). Overall: All worthwhile repairs/maintenance. Needing to buy jack stands, a jack, an impact wrench, a few different sockets (Harbor Freight is awesome), bearings, carbon ceramic brakes and all new hardware, it cost less than $1k for the job. You get that done at a dealership and you’re paying over $5k easy (and you don’t then own the tools to do more maintenance later). YouTube is your friend. Amazing stuff on there. I got the bearings and brakes from A1 Auto and in my amateur opinion, they seemed of high quality. Higher quality than the stock parts they were replacing for sure. Pricing is excellent.
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Amazon Help (@AmazonHelp) reported@ChandanKum10707 @amazon @ChandanKum10707 This being a social platform, we wouldn't be able to access your account or order details. Please continue to work with our Specialist team, as this is the best way to resolve your issue. Appreciate your patience. -Sumit
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FrankFire (@FrankFire40) reported@AmazonHelp Someone better learn how to do there job! My package has gone from hub to hub multiple times mostly two of them in two days! Get me my package it’s already days late! You have gone down hill fast @JeffBezos @ajassy get it together already
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Vikas Jain (@VikasJain216) reported@AmazonHelp Monica, I've contacted support & they've resolved my issue However,great customer service isn't a justification to hide fake products under carpet @amazonIN shall take strict action against seller for such malpractices You're in in clear violation of MRTP act @jagograhakjago
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Trever (@DeadpanPanther) reported@lavidalocaaaaa_ I had an amazon driver put a window AC unit on top of a flimsy Rabbit hutch I have on the porch for the community cats. Almost wrecked it. Had one driver hide a package in the trash. Haven't had too many problems lately at all other than the AC. Oh, I had several at one point that liked to stick small packages in front of my door, where it would often then fall under the porch. They also can't read house numbers and often just drop the packages off at whatever house the GPS goes to.
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Venkatesh (@venkateshdotdev) reportedA Staff Engineer shut down my scaling proposal in one sentence. I had suggested adding more CPU and RAM to our application server. He asked: "What happens when traffic grows 10x next month?" I froze. I knew the terms: • Horizontal Scaling • Vertical Scaling But I couldn't explain which one our system actually needed. Here's a simple scenario: Your e-commerce app gets 10,000 users/day. Everything runs fine on a single server. Then Black Friday arrives. Traffic jumps to 500,000 users/day. Option 1: Vertical Scaling Upgrade your existing server: • 8 GB RAM → 64 GB RAM • 4 CPUs → 32 CPUs Simple, but there's a limit. One server can only get so big. Option 2: Horizontal Scaling Instead of one powerful server... Run 10 smaller servers behind a load balancer. If one server fails, the others keep serving users. More traffic? Just add more servers. That's why companies like Netflix, Uber, and Amazon rely heavily on horizontal scaling. So... Which would you choose for a fast-growing startup, and why?
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ManyFaceGod (@MiguelNobre95) reported@riahqe @SouthsideHayato You can say it's terrible all you want I'm not even debating that,but it's better than Triller Bark,Impel Down and Amazon Lilly thats a fact