Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 33
Seattle, WA 29
Dallas, TX 27
Miami, FL 22
Atlanta, GA 21
Chicago, IL 20
San Francisco, CA 17
Los Angeles, CA 17
Charlotte, NC 15
Denver, CO 15
Columbus, OH 14
St. Louis, MO 13
Portland, OR 13
San Jose, CA 12
Phoenix, AZ 12
Edison, NJ 11
Ashburn, VA 10
Indianapolis, IN 10
Philadelphia, PA 8
San Antonio, TX 8
Washington, D.C., DC 8
Las Vegas, NV 8
Tucson, AZ 8
Paris, Île-de-France 7
Columbia, MO 7
Frankfurt am Main, Hessen 7
Salt Lake City, UT 7
Lexington Park, MD 6
Pittsburgh, PA 6
Tampa, FL 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • CWright70254213 CWright (@CWright70254213) reported

    @SpittinVenoms 15 days to stop the spread! Shut down the mom and pop stores, make the kids go virtual at school and leave McDonalds, Kroger and Amazon open! The Science!

  • keithcspencer ScotInPhilly (@keithcspencer) reported

    @daringfireball I bought absolutely nothing from Amazon on Black Friday or Cyber Monday as I can’t deal with wading through the guff. Search is so broken by the ads that I search only for specific products or if I know the SKU. It feels bizarre

  • dadavies01 Denise Lee-democracy resurgent🌻 (@dadavies01) reported

    @AmazonHelp Amazon bot, I think a human might understand my message. I’m not having a problem, just commenting on how multiple people posted reviews saying the item—described in 3 places as being 6 inches in diameter— is “smaller than I thought.”

  • jdmathews777 Josh Mathews (@jdmathews777) reported

    @AmazonHelp @AmazonHelp I was told I would receive a response regarding my issue within 12 business hours. That was two days ago now. When can I expect a response?

  • camgirlanya Lucky Anya (@camgirlanya) reported

    @nephyrus Everyone gets a giftcard next year or something off Amazon. (They knock and check that I either wave or take a photo of it.) I didn't even get a knock or a pickup notice so crossing fingers they just drop it off tomorrow...Also crossing fingers for not broken or stolen.

  • KieserBill Mr. Bill K.- #TrudeauMustGo (@KieserBill) reported

    @AlbertaGMa The problem is Amazon will be the only place open for business when all local shops close doors. I don't shop big box stores because they are owned by the globalists and Amazon is one of them.

  • goalgetter1990 Goalgetter1990 (@goalgetter1990) reported

    @NurseAnnie999 @Harri_Est Hi, this is a known technical Amazon problem. Please write me or the UAO-account, we can provide you an easy workaround. Regards

  • FlashColonvii I forgot my name (@FlashColonvii) reported

    @amazon why do I pay for Amazon prime ? My package said it was on its way yesterday then there was an issue with delivery. Service rep said coming today still never arrived then another rep says now coming dec 3rd cause carrier forgot to pick up my package…

  • JB1A2ALover Nûñnë'hï (@JB1A2ALover) reported

    @Keurig is dumping it’s broken K-Cup coffee makers into @amazon supply chain to get rid of its defective inventory. My @ups rep told me his store has received countless inoperable Keurig coffee makers for returns and I will probably received another broken one.

  • Amycb1966 Amy (@Amycb1966) reported

    Soonest delivery from Amazon is one week out with Prime. No two day shipping. So now we pay extra for one week delivery instead of two day. Called them to complain but all I got was some lame excuse about fulfillment center issues. @amazon

  • LicitsCodez LicitsCodez (@LicitsCodez) reported

    @helenjones1330 @AmazonHelp Send me A direct message I can help you fix your account with immediate effect

  • victorm95673613 Spencer Mendoza (@victorm95673613) reported

    Hey @AmazonHelp , Amazon warehouse send me the wrong item. PS5 controller midnight black turned out to be white. Right package box but wrong color, plus it's broken. It rattles. I have submitted photos as requested by CS. Gonna waste time & gas to return. Maybe I get a credit?

  • fu_santa KungFuSanta (@fu_santa) reported

    @Lithicarb @SimpsonParadoxx @abcnews I said the bulk of inflation has already happened, prices on some stuff has probably peaked & the rest will settle soon,they will not go back down you need to catch up,netflix down 50% Amazon down 50% so on and so on,house prices down, your look at lagging CB data. Think.

  • chall77 Chris (@chall77) reported

    @mhdksafa My family members who are struggling know the problem: Amazon, other e-commerce competitors, + the Walmart 40 miles away that dried up 95% of their once-thriving small town retail operation. Instead of handing off to the next generation, it won’t sustain that gen thru retirement.

  • bellafreck Steph Duke (@bellafreck) reported

    @AmazonHelp Recycling is the 3rd R for a reason. It should be our last resort. YOU should be doing everything you can to REDUCE wasteful packaging. My Reduction needs to be not using wasteful companies like you until you fix your waste. 2/2

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