Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 48 |
| Chicago, IL | 47 |
| Seattle, WA | 46 |
| New York City, NY | 45 |
| Dallas, TX | 38 |
| Atlanta, GA | 33 |
| Miami, FL | 26 |
| London, England | 26 |
| Phoenix, AZ | 24 |
| Denver, CO | 24 |
| Ashburn, VA | 23 |
| Paris, Île-de-France | 22 |
| San Francisco, CA | 17 |
| Washington, D.C., DC | 17 |
| Houston, TX | 13 |
| San Jose, CA | 12 |
| Berlin, Land Berlin | 12 |
| Minneapolis, MN | 12 |
| Las Vegas, NV | 11 |
| Toronto, ON | 11 |
| Indianapolis, IN | 11 |
| Charlotte, NC | 10 |
| Kansas City, MO | 10 |
| Jacksonville, FL | 9 |
| Duluth, GA | 8 |
| St. Louis, MO | 8 |
| Pittsburgh, PA | 8 |
| Tampa, FL | 8 |
| Montréal, QC | 8 |
| Oklahoma City, OK | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sukhpreet singh behniwal
(@Sukhpre31636162) reported
@AmazonHelp now you see as you create another 2 pickup again but results was zero. Again nobody came to pick my product yet. And now you people see. Why should I wait now. Or plz told me that should I wait again 3 months more. It’s sufficient to resolve my issues
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🎶King of Trick or Treating🎶
(@ManOfSnacktion) reported
@scrawfish Amazon dropped it down to $25
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Anirudh Kushwaha
(@kushwaha_ani) reported
@flipkartsupport No update on this yet , you guys are pushing the expected delivery date again and again . And the call from customer care keeps on disconnecting in between . I will stop ordering from flipkart. @amazonIN is best , i Haven't a single issue like this from amazon .
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Jacob
(@jhscott) reported
@mcmillen @KitMerker I need to reread @niallm’s essay in Seeking SRE but as complexity 📈, I don’t see how oncall can be avoided (would love to be wrong). FB/Amazon being down is millions of dollars an hour (direct & handwavy). Think industry does 💩at compensating (money & time), though.
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Aravin
(@Aravin92294554) reported
@AmazonHelp Thankyou team you resolved my refund amount issue love you all @amazon @amazonIN
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Dave Bot
(@DaveKatsune) reported
Requesting amazon futa neko dicking down a thin sarcastic disrespectful trap girl please
-
Darshana
(@Darshan82923480) reported
@AmazonHelp @amazonIN In the link which you shared clearly says we will contact you in 12 hrs and its been 18 hrs my issue is still going on. I already told you dont play passing pass Is this a way to do your business ?
-
rat dad
(@dangerdaysthetr) reported
@SourFemboy if it's not Amazon fulfilled definitely not, small companies are struggling bc they can't control shipping times and people want stuff for free bc all shipping is slow..but if it's shipped and delivered by amazonnthen theyre just lame
-
kk
(@kk09081999) reported
@AmazonHelp @AmazonHelp How long will it take to resolve the issue?
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Bhargav Shah
(@Dynamic_Bhargav) reported
@amazonIN I am waiting for my item pickup from 12+ days. I have contacted amazon customer care 3 times and then every time delivery pickup gets cancelled. My order item is Amazon Solimo chair which I got damaged piece. Please let me know what is the problem with the pickup.
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Tarun
(@TarunSh14) reported
@AmazonHelp @AmazonHelp @amazonIN - Such a poor Customer service by Amazon. Called Customer service 5 times and they committed to resolve the problem. Tweeted the issue and told that issue will resolve soon. But no one reached out to me for solving issue. #worstService
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Natalie B
(@natalie_msb) reported
@RichardHallett8 @wheat_daddy Should your 9000ha be planted with trees? What was the natural vegetation of that area? We worry about cutting down the Amazon, but we cut down our forests over 100 years ago.
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akshay singhal
(@akshays15179027) reported
@amazonIN @JeffBezos @AmazonCare sir can u please provide me an instructor . I want to listed my company on Amazon website but I phase lots of problems I can’t list my company in Amazon plz provide me someone.
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Karan Khanchandani
(@KrnKhanchandani) reported
Day 19 , money blocked - 43k ,faulty and incorrect product not taken back no refund given, no answer from customer care team since social media team is intervening the issue and only buying time since 13 days. @AmazonHelp @JeffBezos @jagograhakjago
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Rajat singh
(@Rajatsuyal) reported
@AmazonHelp Navya its all about dates as i have seen your team activeness scene 25th and it is 28th already so request you yo kindly provide me with a specific dates. And after being a prime member and paying that big amounts trusting you guys and i have to face such issue .