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Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Las Vegas, NV 13
Dallas, TX 38
Colorado Springs, CO 3
Township of Evan, KS 13
Philadelphia, PA 9
Borough of Juniata Terrace, PA 2
Grimsby, England 1
East Zorra-Tavistock, ON 1
Fort Worth, TX 7
Neu-Ulm, Bavaria 2
Columbus, IN 1
Melbourne, VIC 2
New York City, NY 46
Marlborough, England 1
Düsseldorf, NRW 1
Berlin, Berlin 13
Amsterdam, nh 3
Wesseling, NRW 1
Hagen, NRW 2
San Jose, CA 11
Hannover, Lower Saxony 1
Chino Valley, AZ 1
Sanford, ME 1
Vancouver, WA 3
Humble, TX 1
Savannah, GA 2
San Angelo, TX 1
Anglet, Nouvelle-Aquitaine 1
Lakeville, MN 2
Town of West New York, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • boringsage
    BoringSage (@boringsage) reported

    Amazon & Tesla Are in a Race to Scale GDP! One Month. Two acquisitions. RIVR (Zurich) — ~$110M Fauna Robotics — Sprout humanoid This isn’t random. It’s a pattern. Amazon started with Kiva in 2012. Kiva started with Webvan in the 2000s. Today, AMZ is training humanoids like Digit. Now, Sprout — to scale last-mile delivery. Don’t forget the carrier layer: Rivian EVs + Zoox AVs Now zoom out: • 1M+ robots • 1.5M employees • $715B+ revenue (2025) • 7B+ packages shipped annually • 310M+ customers served This is robot-enabled automation at planetary scale. Amazon is both the largest producer and consumer of robots. Chp. 13 of Decoding Robots breaks down Amazon's approach. Chp. 20 shows you how to connect with the people building these robots. 👉 Link in comments. Now available on Amazon. #Robot #Robotics

  • ToMeMyNRXMen
    Malcolm NRX (@ToMeMyNRXMen) reported

    @zennyyyplus Can Amazon even be blamed for this? Bezos decided he was done with woke after getting divorced and clamped down on the Washington Post.

  • mysticmango49
    Gavin Kinney (@mysticmango49) reported

    @Trenchboyjaime @Sajeel_Purewal To make sure Amazon doesn't delete or make your books inaccessible. You need an Amazon account to use their kindles. But then again there are probably other ereaders out there that already solve that problem.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @AKHIL___CH We apologize for the inconvenience faced by you with the Amazon app. Please try the following steps to resolve the issue: force stop the app, clear cache, reinstall, login, and check once again. Do keep us posted if the issue persists. -Ruthika

  • shekhawaty45
    Yuvraj Singh Shekhawat(Hindu) (@shekhawaty45) reported

    Because she doesn't knowed that I've already paid using amazon balance while booking cab. So when I raised a complained about this issue in app support they only refunded the 183 rs amount which was deducted from my amazon balance.

  • ewdet
    levi (@ewdet) reported

    @AmazonHelp Please provide proper clarification and resolve this issue at the earliest.

  • ukulelephil
    PY_Hildreth (@ukulelephil) reported

    @shennabellows Not your call to make. This is a private property issue. AOC also worked to rid her district of a company that would have had great jobs.. It was called Amazon. Her district is a $%!Thole now. How is that serving the people?

  • SporkleBob
    SpongeBoobie (@SporkleBob) reported

    @MalleusIg Imma defend the black dude here which normally I wouldn’t. Rare moment. Some of these rich people spam order random bullshit from Amazon and EBay and **** and have ZERO understanding of their own location. Imagine having to back down a one way street covered in dogs daily.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @AbishekRan11501 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

  • Fireflyingrush
    Fireflyingrush (@Fireflyingrush) reported

    @LongTimeHistory I know this isnt about Amazon but they are a terrible company to support.

  • christo92787346
    christo (@christo92787346) reported

    @rdd147 Guess softbank did, but to be bought back by Qualcom, Amazon, Google at this point to grow in house server further.

  • Jason_M_Honaker
    Jason Honaker ✝️ (@Jason_M_Honaker) reported

    @realEstateTrent I’ve bought mostly video games in the last couple months. Trying to track down the No More Heroes games, Mana series, Dragon Quest XI, lots more. Most of them factory sealed. You can’t get that on GameStop or and many times on Amazon.

  • bhunesh_sh52957
    Bhunesh Shah (@bhunesh_sh52957) reported

    @egate_world but all the customer care numbers provided are not working, and invalid mail ID. This is not how you cheat your customers. We are within the stipulated time period to return our product on Amazon as you claim easy return on Amazon, but that is not true.

  • Akshit1884763
    Akshit (@Akshit1884763) reported

    Proof from Amazon’s own app & emails are mentioned below • Return initiated 6 Apr → Picked up 7 Apr → Received by Amazon 10 Apr • App still shows “Return is not processed” + “We need more info to issue your refund”

  • saminaUFshaikh
    Samina Shaikh 🇮🇳 (@saminaUFshaikh) reported

    @AmazonHelp Thanks I tried filling the details last time and again this time it throws error Mariam and both the time it was via you, kindly check once thanks

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