Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Billy-Montigny, Hauts-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Spacefaring Civilization (@Anonymo42055065) reported@Ro_Exotic @SmallEyez @markgurman I’ve only used the Apple care with the IUP once, and the Apple Store tried dicking me around by saying damage wasn’t covered. Demanded ~$400 to fix. I raised hell until they realized policy literally says $99 deductible.
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Olivia Chowdhury (@Oliviacoder1) reportedA guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.
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Ayaz Ahmed Khan (@ayaz_khan) reported@fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.
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JD'oh (@JDoh2983) reportedI went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.
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Yeli adores XIII機関～°❀⋆.ೃ࿔*:･ (@Yeli_XIII) reported@ikemenoyume Eh !? Is this Villains all over again or whatー There always seem to be issues with the apple store 🫠🫠 Does that mean the game will still launch for android while apple users have to wait until it's approved (when it's not ready on time) ? 🤔
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G-Lanser (@G_Lanser) reported@Clintwestwood97 @mrpyo1 That’s not a Sony problem necessarily. It’s how things have evolved (e.g. some games are no longer available on the Apple Store). There may be a happy middle solution. I have 100s of physical games. And I’m kind of over it. Too much space. Im a little relieved to be honest.
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Manol T. (@manol_ai) reportedI make ios apps and I don't have an IPhone Neither mac. This is how I do it: - made the app over @expo with claude code - set up my github actions (ci cd) to create android (adb) and ios builds (ipa) - they go directly to the internal testing track for android dev console and testfight in apple store connect - I rent a @MacinCloud for $30 to run ios emulator and make sure the app works for emulator - invited 2 friends to testflight - they report me bugs and I fix it I am stubborn enough not to buy an iPhone but spend money on ads. What are your app building challenges? #buildinpublic #mobileapps #testflight
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Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported@Coinvo Could it be the cause of it taken down by Apple Store?
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Memories collection (@gunpeiyokoifan) reportedAlso "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet
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Aloysius Lobo (@aloysiuslobo) reportedBought an #iPhone17Pro from the official Apple Store, Borivali on 29 June using an HDFC credit card EMI. Two weeks later, the EMI still hasn’t been processed. HDFC says they never received the instructions. Apple Store says it’s HDFC’s issue. 1/2
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. (@D4YSB4lll) reported@Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that
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O͜͡l͜͡o͜͡l͜͡a͜͡d͜͡e (@OnlyOloladeMi) reported@ogidioluautos Or you can login your x account on the phone that purchase with their Apple store or play store
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j (@cosmj3ss) reportedFor the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)
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Onyx_Digital (@OnyxAudit) reported🚨 #BREAKING : The @telegram app has just been removed from the @Apple store. It had been removed because it had made "inappropriate content" available to users, founder Pavel Durov said. The removal came soon after Telegram launched an unfinished version of its "experimental" Telegram X app. Apple took down both the official messaging app and the one still being worked on.
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ella 🐈⬛ 34/47 (@rippingurjeans) reportedok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90
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