Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Chicago, IL 2
Estelí, Departamento de Estelí 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • GroovyFeline Feline Groovy 😷🇨🇦🇺🇸 (@GroovyFeline) reported

    I now have six iPhone orders in my Apple Store account due to errors with @PayBrightCanada. @Apple can’t help, I can’t delete them myself, and I can’t reach anyone at PayBright. It’s beyond ridiculous. 😡 #iPhone13Pro

  • TheFrosty Frosty ☃️ aka Austin 🏆 (@TheFrosty) reported

    A lot of friends had issues with Apple store this morning, I on the other hand likely got the west coast servers at 5:10 am and had no issues. New iPhone should be here next week in the first delivery batch. But first golf.

  • kylegiglio Kyle Giglio (@kylegiglio) reported

    @mattbirchler Same, but something must have broken within the first 5-7 minutes after 7. My Apple Store app didn’t ‘open’ until then and required a manual entry of the Apple Card information even with the prep-work completed.

  • aurelianv Aurelian (@aurelianv) reported

    @reneritchie Did you find the apple store was slow this morning?

  • rix530 Hector Ricky Flores (@rix530) reported from Sacramento, California

    Lots of errors through the Apple store app for pre order. went to verizon app and it was a breeze but now I got an email saying Apple store order went through. So two iPhones coming? We shall see #iPhone13ProMax

  • Jamie_R_Hendrix Jamie Hendrix (@Jamie_R_Hendrix) reported

    @shayes287 @Apple Ewwwwwww! I’m having issues checking out too, through the Apple store app.

  • ajmorris AJ Morris (@ajmorris) reported

    @curtismchale @dimensionmedia I was able to order 2 but through very different means. This means I'll now have to sit at the apple store and deal with returns and swap cards to my Apple card. Seems for me it was just the Apple Card was the issue -- similar to other reports.

  • Yoo_Vick Vick (@Yoo_Vick) reported

    @phillymon15 I’m pick it it up at Apple store down the street from work ! I get it next Friday!

  • ozjs James Scott (@ozjs) reported

    @willislim @Telstra You think that’s bad, I’ve got 3 potential orders (2 failed payment but received confirmation, 1 pc browser order without error) in mysterious states of confirmation with partial charges for 2 orders via the Apple store.

  • purplelime Sam (@purplelime) reported from South Shields, England

    @turningbones NOVEMBER?!! I just checked on UK Apple Store and delivery date is still Friday 24th September which is very unusual for 45 minutes after the pre-orders went live. Store was down here until 1.10pm for me, I just wanted to check trade-in value for iPad Air 4 if I bought iPad mini.

  • berriepeachie Mina (@berriepeachie) reported

    @Dialexio I think the apple store app is where it had problems… switched to the website and it went smooth for me. But i missed out on the store i wanted to pick it up at 🥲

  • BrianChambers Brian Chambers (@BrianChambers) reported

    @mikemartin__c @jamesthomson The apple store app is one of the only places that I've had issues with mine. Really frustrating

  • Heather12051146 Heather Ferguson (@Heather12051146) reported

    @53viroqua The problem for me is my computer is really old, looks like I need to take a trip to the Apple store

  • crekerintern (@crekerintern) reported

    the iphone 12 price didnt go down that much 😵‍💫…. I’ll just go to apple store preorder 13 make an initial down payment and wait

  • ToobiiiCodes Toby (@ToobiiiCodes) reported

    Dudes if the @Apple store has gone down for you… #apple just use #stormfront @stormfrontapr 👀🙌

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