Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panama City Beach, FL 1
Köln, NRW 1
Chicago, IL 1
Valladolid, Castilla y León 1
Limassol, Eparchía Lemesoú 1
Amsterdam, nh 1
Extrema, MG 1
Oyonnax, Auvergne-Rhône-Alpes 1
Noida, UP 1
Mulhouse, ACAL 1
New York City, NY 1
Milwaukee, WI 1
Orlando, FL 1
Nashville, TN 1
Fairhope, AL 1
Summerville, SC 1
Mumbai, MH 1
Baden-Baden, Baden-Württemberg Region 1
Annecy, Auvergne-Rhône-Alpes 1
Central, Central and Western District 1
Lyon, Auvergne-Rhône-Alpes 1
Düren, NRW 1
Edmonton, AB 1
Shanghai, Shanghai Shi 1
Watsonville, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • realHayman Hayman (Buwaneswaran) Buwan ⚕️ (@realHayman) reported from Sydney, State of New South Wales

    @AppleSupport - hey Apple, does Apple Australia have different rules for Apple care than Canada. I have apple care plus on my devices. But during travelling my cable had a burning issue not of my doing. Went to Apple store on George St and they refused to replace my cable!!

  • Auth_Gen_Person Nate 🗣🗣🗣 (@Auth_Gen_Person) reported from Cherry Hill Mall, New Jersey

    The Apple Store is my safe place. I can always come here when I’m feeling down or when I’m lonely.

  • DancingKye DANCINGKYE (@DancingKye) reported from Houston, Texas

    @TheDjTwalk I think it’s because logic is an actual app through the App Store unlike most DAWs , I feel like anytime apple is having bug issues I had issues with logic as well unfortunately 🙄

  • realHayman Hayman (Buwaneswaran) Buwan ⚕️ (@realHayman) reported from Sydney, State of New South Wales

    ... to him the absurdity of statement. No Canadian, or any customer for that matter, should ever back down from anything that’s clearly wrong. I know Apple Care Plus rules as I have many products, and knowing I was in the right, wanted the store’s team to verify their policy...

  • TwoSpareTubes Andrew Cussons (@TwoSpareTubes) reported from Topcliffe, England

    @Tesco your #pdq system isn’t fit for purpose. Have numerous problems paying in store via Apple Pay and a £30 limit is ridiculous. Get with it, it’s the 21st c fgs.

  • peg_herald Peg Herald (@peg_herald) reported from Roma Capitale, Lazio

    @sprintcare I’m having issues with the phone, and not being able to log in to my Apple ID. Sprint store has been of NO HELP. I have insurance on the phone, but they say they can’t do anything, even though it is broken.

  • LauraNHarmon Laura Harmon (@LauraNHarmon) reported from Ocoee, Florida

    @noelain_mariee See if you’re able to add it on. If so, wait a month (if the phone will survive) and make a claim. Can always see what the Apple store says too, see if they can identify the issue.

  • photosbyHP Hunter Paschal (@photosbyHP) reported from Indianapolis, Indiana

    I need my Mac to let me login so I can post pictures... got 2 sets to post, 2 to edit, and I’m shooting again today so....guess I might have to take this shit to the Apple store

  • iameurope (((i am europe))) (@iameurope) reported from Ajaccio, Corse

    @mgsiegler @ArnoSosna I had the same issue with my BeatsX after connecting them manually to a PC. Wouldn’t turn on or sync afterwards. Brought them into an Apple store but had to buy another pair as they were out of warranty.

  • Noe_Magdaleno Noe Magdaleno (@Noe_Magdaleno) reported from Littleton, Colorado

    Crazy... I’ll never forget the day she went BALLISTIC on me at a AT&T store I worked at when I was 18 right out of high school. Got new iPhones for her and the entire crew on launch day and the Apple/ATT system went down and I had to take all the grenades in the trenches solo 😂

  • BrentDraper16 draper (@BrentDraper16) reported from Deer Park, Texas

    the apple store is terrible, you walk in there because you charger port is broken and they beep bop around like "alright buddy lemme get a genius for ya" pretentious ***********

  • JoeCullen_94 Joe Cullen (@JoeCullen_94) reported from Killea, Ulster

    @AppleSupport hey, I bought an iPhone XR there last night on a 24 month plan and am looking to take out the AppleCare plan, only issue is my nearest Apple store is 70 miles a way. I am however in Liverpool July 17 through 20 and was wondering could I take it to the store....

  • emilypmelendez E m i l y✨ (@emilypmelendez) reported from Camp Pendleton North, California

    @savaaannaahh That’s why I like apple too cause you can go to the apple store and they can figure out what’s wrong with it. A lot of the times mines been slow it’s just needed to be updated then it’s good

  • MJFinesseLover 𝔅𝔢𝔠𝔠𝔞 ✨ (@MJFinesseLover) reported from Brooklyn, New York

    At the Apple store trying fix my MacBook Air.

  • nirraj_ A DAMN FOOL ☀️ (@nirraj_) reported from Blue Springs, Missouri

    Apple store better fix my shit

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