1. Home
  2. Companies
  3. Apple Store
Apple Store

Apple Store status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 37% Sign in (37%)
  • 37% Website Down (37%)
  • 26% Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 8 days ago
Quito Website Down 22 days ago
Guayaquil Sign in 22 days ago
New York City Sign in 23 days ago
Malibu Website Down 25 days ago
Houston Errors 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • munzurali62
    Munzurali (@munzurali62) reported

    @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

  • NuminousVoidX
    Blazer (@NuminousVoidX) reported

    @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

  • fagdetector999
    💊 neo ! ★ #cupcaketwt🧁 (@fagdetector999) reported

    @_balconyscene ITS IN THE CITY Its like right next to my bus stop U know where the apple store is its like just down the street

  • TrollGod9000
    TrollGod9000 💿 (@TrollGod9000) reported

    The Apple Store giving out free slow neck head with a purchase of a iPhone 17

  • AbimbolaJobe
    Sir Alex Ferguson Jr. (@AbimbolaJobe) reported

    @suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care

  • aakashgupta
    Aakash Gupta (@aakashgupta) reported

    Live Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.

  • nobuffer
    Nobuffer (@nobuffer) reported

    @jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @wholemars My iPhone 17 PM was faulty and I literally asked Apple if they could fix the device without giving me a new one. They tried their best and failed. I sat in the Apple Store for 4+ hours setting up the replacement phone.

  • MissRinaIdrus
    Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported

    @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

  • joserivsm
    Jose Rivas (@joserivsm) reported

    @ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.

  • JustTheDrama411
    JustWondering🔮📿 (@JustTheDrama411) reported

    @PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵

  • Saad_q211
    saad.q (@Saad_q211) reported

    @Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?

  • fafou
    Farrah (@fafou) reported

    @311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!

  • landoscah
    little isa (@landoscah) reported

    I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

  • willmaddrey
    Will Maddrey (@willmaddrey) reported

    @SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao

  • lalexco
    Alex (@lalexco) reported

    @RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video

  • BJNemeth
    BJ Nemeth (@BJNemeth) reported

    @vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!

  • Jem758
    𝓙𝓮𝓶𝓶𝓮 (@Jem758) reported

    I just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.

  • UTDIntent
    Rashford_Enthusiast🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@UTDIntent) reported

    @04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away

  • DatDamnJenay
    HoodStoryteller✨ (@DatDamnJenay) reported

    @reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded

  • discord_support
    Discord Support (@discord_support) reported

    Hello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.

  • 50over_ak
    CONSCIOUS (@50over_ak) reported

    @no_average_brit Apple Store or Arab store for cheaper fix

  • RobinRedFox
    Scott Morris (@RobinRedFox) reported

    @learning_yohei Speaking for myself, I prefer Android phones. I had Apple for a few years and when it came time to get a new phone, I had gotten tired of them breaking down all the time. Because if they broke down, you could only get it fixed at an Apple store..

  • brajeshwar
    Brajeshwar (@brajeshwar) reported

    @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

  • CharlesReed
    Charles Reed (@CharlesReed) reported

    This morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.

  • d_kittyart
    SailorMars (@d_kittyart) reported

    EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

  • polloimperial
    PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported

    @ugogofx Pretty sure a YOU problem take it to the apple store for checkups

  • 1428elm_street
    Elm St (@1428elm_street) reported

    @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

  • HexerinNull
    Hexerin Null (@HexerinNull) reported

    @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!

  • real_rehaan
    Rehaan Hussain (@real_rehaan) reported

    Apple store is gonna cut down on a lot of AI slops if the first automated check isnt passing