Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (33%)
• Errors (33%)
• Website Down (33%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	4 days ago
Capitólio	Errors	4 days ago
Adelaide	Errors	9 days ago
Ahmedabad	Sign in	12 days ago
Ahmedabad	Website Down	12 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jammington bear (@_Jamesy_T_) reported 4 minutes ago

  Maybe this wouldn’t be such a problem if your Tardis didn’t look like a damn Apple Store

• 
  Ashok Shetty (@savidhyashok) reported 5 minutes ago

  @poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-

• 
  NeilT (@Exogynous) reported 6 minutes ago

  @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

• 
  Bruce Wayne (@saksham9994) reported 9 minutes ago

  Kindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India

• 
  Bradley (@VerdeSelvans) reported 11 minutes ago

  Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

• 
  Martins | Film Director (@Dir_Martinsz) reported 14 minutes ago

  I feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.

• 
  TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported 15 minutes ago

  @tregan01 Big Apple Store problem. Hopefully they fix soon

• 
  Big G (@Fergy_MUFC) reported 22 minutes ago

  Really don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods

• 
  Alex Ventures (@alex23ventures) reported 23 minutes ago

  An AFP TV crew filmed an 8 year old Chinese boy named Zhou Zhiheng for a feature on Asia's youngest coders. Round green glasses. Red shirt. He sat in front of a MacBook Air at a glass desk in a Shenzhen co-working space with iPhone XR posters behind him. The narrator said he started by programming games. The subtitle said he had 60,000 followers on a coding tutorial channel. The camera pushed in on his fingers on the keyboard. While the West runs panels on screen time for children, China sits an 8 year old in front of an unregistered code editor and films it for the international press. He was supposed to be the cute face of Asian tech literacy. He just left the file tree open. Pause at 1:34. Ignore the C++ on the screen. Ignore the if statement that the AFP narrator was reading aloud. Look at the left sidebar of the editor. The folder is named aspirin. The open file is jizhe.cpp. The folder tree below it: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was filming was named after them. The boy had the open scanf reading a score variable. He had not written it that morning. He had named the file the day the AFP request came in. The numbered folders were not coding lesson chapters. The numbering matched the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was scraping which journalists requested filming permits from which Shenzhen co-working spaces three days before the segments aired. Every requested permit was a position on the company being filmed. The agent traded the gap between filming and broadcast. The crew filmed for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had visited that week. Comments turned into a detective board. Someone slowed the AFP clip to 0.25x. Someone else translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had installed the fork on his son's MacBook the week the AFP request landed in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed of which co-working spaces hosted which crews. The followers were operators running the same fork from different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was inside a media briefing room rented by foreign correspondents to film exactly this kind of segment. The agent knew the room. The room was on the list. The AFP segment is at 2.1 million views. The freeze frame of the folder tree hit 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on the screen. He was filmed as proof a child could code. The child was the lens. The agent did the filming.

• 
  Tim Jarrell of PWUnlimited (@TimmyBuddy) reported 24 minutes ago

  @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

• 
  Jesper N (@JNorager) reported 26 minutes ago

  @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

• 
  Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported 26 minutes ago

  At the Apple Store trying to replace my broken apple pencil under the Apple Care+ warranty. The warranty is active and covers accidental damage. I paid for the warranty at the same time i bought my ipad, pencil, and keyboard. I have the receipt and still a major hassle. /

• 
  Christos (@cmallios89) reported 31 minutes ago

  @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

• 
  Dervish Bovine ∰ Village Remarkable (@chan_dolan) reported 32 minutes ago

  @eko32eko7 @DrClownPhD @9mmsmg That's exactly what happened to me, there was an issue with my Apple ID and no amount of support tickets or going into an Apple store got it fixed. I finally got so frustrated that I switched to Android. At first I didn't like it but now I can't imagine going back.

• 
  BeeDee (@T_B_T) reported 34 minutes ago

  @Kahamsha Probably take my flying car down to the Apple Store to buy a new iPhone 64 to have it installed in my left temple and rewatch it again?

• 
  animeme (@ani_meme25) reported 34 minutes ago

  Since I posted about @greyfinance and they fixed the issue, a few people have been asking if the USD card works for buying X Premium. The answer is yes, it does ✅ Glad I was able to bring a few more people to the app too. I’m always open to deals and partnerships we’re only growing from here. 🚀 And hey, don’t forget to download @greyfinance from the Play Store or Apple Store and check it out for yourself

• 
  GeeBeeNZ (@GeeBeeNZ) reported 36 minutes ago

  @Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.

• 
  el. #BRINGBACKVALKO (@ellinightss) reported 37 minutes ago

  @purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement

• 
  Carol ann Clark (@CarolannClhcjv) reported 39 minutes ago

  @CEOMUSK433 I got locked out of my brand new Apple phone and nobody can fix it so I have to go the Apple Store in Calgary on Monday.

• 
  mkb (@mkbraudaway) reported 43 minutes ago

  @FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.

• 
  🍩 (opinion arc) (@donutgrillfish) reported 46 minutes ago

  @KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay

• 
  Lucas (@Lucas62949380) reported 47 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Shanaee (@prettynemo18) reported 49 minutes ago

  Why would I be in the Apple Store n porn comes across my phone I look at the ppl the ppl look at me 😭😭😭😭 idk man it’s just a stare down right now

• 
  Chirag Singhvi (@chiragsinghvi15) reported 49 minutes ago

  @tim_cook Dear Apple Support Team, I am writing to express my extreme frustration regarding a persistent and severe heating issue with my device. Despite visiting the Apple Store approximately 7-8 times and undergoing multiple physical, software, and hardware checks, the problem remains unresolved. My case was reportedly transferred to the international team overseeing PAN India operations, yet I have received no effective response. Furthermore, the support messaging team has stopped replying to my messages. While an RMA was filed and I have submitted requested logs twice, every follow-up call results in a disconnection or a repetitive request for the same logs I have already provided. The heating issue I am experiencing is abnormal and paranormal in nature, persisting even after a full software reload and hardware inspection. This is not just a technical flaw; it is a significant health and safety hazard. Using a device that reaches these temperatures is dangerous, and I am deeply disappointed by the lack of customer centricity and urgency shown by Apple regarding this matter. I request that this case be treated as a top priority. I am seeking an immediate resolution, whether through a definitive repair or a full replacement of the device, as the current situation is unacceptable. I look forward to your immediate response and a concrete plan to resolve this issue. Case ID - 102905743860

• 
  🍝 Pasta @ ? (@krakenpasta) reported 54 minutes ago

  Ya know the damn struggle saba only initially released songs on APPLE STORE AND IM AN ANDROID ALDHSKS GAAHHH I had to trouble my friend and legit paid extra to rip off their songs HALAHSKS

• 
  Chidanand Tripathi (@thetripathi58) reported 55 minutes ago

  The Ultimate Takeaway: Taking Back Your Phone She walked out of the Apple Store at 2:45 PM. Her wallet was exactly as full as when she walked in. Her battery was at 82%. And for the first time in six months, she didn't feel a knot in her stomach about finding a wall plug. The Situation: We almost always blame the physical battery. We think our phones are just getting old, or broken, or that we simply use them too much. We accept living in a constant state of low-battery anxiety, carrying heavy power banks and tangled white cables everywhere we go like we are carrying life support. The System Reality: When you take a brand new smartphone out of the box, it is not actually set up to serve you. It is set up by default to serve app developers, advertisers, and the parent company. It is set up to constantly pull data, refresh feeds, track your location, and report back to base. The Technical Drain: Think about it: you are spending over a thousand dollars on a device, but out of the box, that device is working a full-time, 24/7 shadow job behind your back. It is burning through its own life span and your battery percentage to do things you never even asked it to do. The Fix: Take 12 minutes today to walk through these settings. Turn off the background noise. Shut down the silent trackers. Put up boundaries. Tell your apps they are only allowed to work when you physically tap on them and ask them to work. The Result: Two weeks later, the woman went to bed at 11:00 PM. She placed her phone on her nightstand to charge for the night. The screen lit up: 34%. This is not just about saving your battery life. It is about taking back ownership of your device. It is about getting a clear peace of mind and making sure you own your phone, instead of letting your phone own you.

• 
  bytez (@6uappi) reported 56 minutes ago

  someone stacked 5 Mac Minis on their desk and built a private AI cluster that runs models no single machine could handle no cloud, API key, no monthly bill and no data leaving the room. the tool is called exo(open source) it connects multiple machines over your local network and splits the model across all of them like one giant GPU. what this setup actually does: 5 Mac Minis networked together = combined RAM that can run 70B+ parameter models locally exo handles the distribution automatically you just point it at your machines and it figures out the rest the node graph on screen shows each machine as a node passing inference layers to the next one latency is fast enough for real use. not a toy or demo. a working private inference cluster total hardware cost: less than one month of serious cloud GPU rental the thing nobody talks about: when you run inference locally across your own machines, you own the entire stack. no rate limits. no context window restrictions from a provider. no terms of service. no outage at 2am killing your pipeline. most people think running serious AI locally requires a $30,000 server rack this guy built it from hardware you can buy at any Apple Store

• 
  HereForTheGoss (@filmandtvdive) reported 57 minutes ago

  @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

• 
  Campbell (@boomers_ass) reported 58 minutes ago

  The Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.

• 
  Kat (@visiogene) reported 59 minutes ago

  @thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.