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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Sign in | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Mai Komagata
(@mai_komagata) reported
@kazulwashere Fortunately that is an easy problem to solve. I found out this trip that J power adapters are not the same as the European ones. Fortunately the b&b the first night in Zurich had europe to Swiss adapter and then made my way to the apple store.
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KK
(@everzet) reported
@AppleTV Ratatouille (Pixar movie) recording is broken on the Apple Store at around 1:33 mark. For about 10 minutes there are random scan line marks all over the screen when streaming from any device.
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Rajp
(@RajivGandhiP123) reported
@AmazonHelp They are asked me to visit Apple Store to get the report I have submitted the report still you guys are playing with me saying that is not the correct report ...but apple bis saying that is the only 1 report sharing to customers who coming with such issues....
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Mr $10
(@iKernel420) reported
I’m like, no thanks & wait at Apple Store for like 30 mins before realizing I could sign in on their support app for a later time & eventually get checked in if someone like a manager notices I’ve been standing in the same area for while w/o employee interaction. Also still busy.
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Jen Johans
(@FilmIntuition) reported
Recounting fix-up misfires today, I was reminded of this time several years ago when I met up w/ pal Laura for coffee & some random single dude she knew *just so happened to show up 10 mins later* & I wound up on a weird impromptu group date to the Apple Store. So v. awkward, ha!
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Adanganga
(@A_Yogi_Bear) reported
At Apple Store to fix my AirPods. I was asked to call someone to see if the problem is still happening and nobody answered my calls. Nobody including my mum. I called more than five people
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ž
(@shawninwonder2) reported
The mic on Shawn’s broken, that’s probably why he went to the apple store the other day he’s so cute😭
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Felix Cervantes
(@felixcervantes) reported
Hey @Apple @AppleSupport is the Apple Store down? Keep getting “503 Service Temporarily Unavailable “ when I hit the Review Bag button. (Apple Safari 16.0, OS 12.6 Apple M1 Mini)
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Em
(@emeryEilera) reported
Is it safe to order from the Apple Store for delivery here in PH? Aside from the waiting time pain, will there problems with customs or safety of the package delivery?
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Cyber Shakti 🔱
(@CyberShakti) reported
@MasterChief42_ Nahi hua, went to Apple store they said some server issue, aaj nahi hoga
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Rob Howard
(@warpedgeoid) reported
@Casey I just got an AppleCare replacement iPhone 14 Pro at the Apple Store, and the esim caused me serious problems. The old phone had already been wiped by Apple but the new one wouldn’t activate. They couldn’t help me, either. The suggestion was that I leave the Apple Store for VZW.
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Jack
(@VSM_GCK) reported
1st I thought "just a fluke." Returned it no issues. 2nd was activation locked to unknown icloud account. Apple store refused to return, told me it needed to go to Apple 4 repairs, Apple Repair said it could not repair, I had to call support & explain situation to return it.
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Spectrobits
(@Spectrobits) reported
It's Friday, but I still feel like I have to go to work tomorrow... 💧 I have to take my mom's iPhone to the Apple Store tomorrow to see if they can fix her no service paradox. "Update to get service." the menu says. I update, and the menu still says it.
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🎃👻 SHRIEK!Heat 👻🎃
(@GreekHeat) reported
I need to get back to drawing but I've been spoiled and stubborn about my Apple Pencil being broken and not being able to get a replacement because the Apple Store is like an hour and a half away and I work too much.
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Stavros03
(@Stavros031) reported
@Apple I have a serious issue where I've found out your devices on the Apple Store are refurbished and sold as brand new having spoken with apple on 2 different devices it's very clear your trying to hide this from potential new customers
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Frank Palmisano
(@fgpalm) reported
from
Morristown, New Jersey
My iphone 14 pro max modem has 💩 the bed. Both my lines are showing no service and wont come out. Terrible timing too. headed to a cruise now. Quick stop at the Apple Store to see if I can get a replacement. Wish me luck 🍀. #eSIM #iPhone14ProMax @NicholasT1979 @SneedTech
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🫶🏼
(@speeshes_beeing) reported
apple store guy gestured to my shattered phone and I was like “yeah it’s just like me” and he paused. and goes. “the background is shiny and sunny. but the back is broken. are you broken?”
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Amy FDS
(@AmyLianLian) reported
@Shijun114514 I went to the apple store to fix some problems related to my drawing programs these days,,, needless to say I was very cautious
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Hitesh jain
(@hitukatrela) reported
@AmazonHelp Hello you are replying the same thing to go to apple store. Neither the are accepting nir giving denial letter. It's fake product. Kindly resolve my issue with replace or refund
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Dimitrios Raptis
(@DimRapUK) reported
@NBA @nyknicks @obitoppin Just fix the new app, it does NOT work. This is a joke, I haven’t seen such a poor application since the inception of Apple store
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Herb Bowie
(@herbbowie) reported
@joesteel I’ve generally had very positive experiences with my local Apple Store in Seattle — not really anything like the issues you describe. It’s definitely a Think Different kind of store, but it works for me.
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Sanny
(@san3ssen) reported
@Will_LCFC1884 @Apple @MaxWinebach Yes, exactly the same. The guys at the Apple Store have never seen this glitch, but they changed the watch for a new one.
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Toni Tech LLC
(@ToniTechLLC) reported
Does anyone have problems with the @Apple store with updating their Apple one plan?
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yeewhore
(@cumdropbutton) reported
anyone know how to fix a broken back camera and torch on an iphone? my back camera is a black screen on all apps and my torch won’t come on. i’ve tried rebooting, resetting and updating my phone but nothing has worked. i don’t live near an apple store so i can’t just pop in. ty
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Michael Warburton
(@MichaelWarbur17) reported
@AgentM1 To who? A property developer? An oligarch? A bank? A corporate behemoth? Disney? Murdoch? Make a great Apple store. Understand the sentiment, but get imaginative, get real, don't just feed the monster that is Capitalism some more. Buildings ain't the problem - the SYSTEM is.
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Star Wars Fonts
(@starwarsfonts) reported
1 like = 1 please fix it faster apple store
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Ace
(@Acewarri0r) reported
@MD_Wade_Music @honeyghosted i just deal with this on a daily lmao my store is basically down the hall from an apple store (in a mall) and so we get info from their techs as well as our experience of the company, we've been expecting full wireless soon anyways this just sealed the deal
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mene mene tekel upharsin (any pronouns)
(@dysautonomian) reported
Saying brain fog is brain damage is like saying that your computer doesn't work because it's broken. Then you take it to the Apple Store and they fix it, and you come back home and you try to turn it on and it doesn't. Do you know why? Because it's not plugged in, dumbass
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Max Jambor
(@MaxJmb) reported
I'm really unlucky sometimes. Went to an Apple Store yesterday to pick up the Series 8. Asked them if they had the 14 Pro Max there too. They did. I canceled my online order just to find out a few minutes later that my card got declined because of an error with my bank :)
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Richie 🍀⚡️
(@richiewinss) reported
@sof1azara03 From apple store its error miss sofiaa :(