Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mia🏹 (@faelriel) reported 6 minutes ago

  @mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)

• 
  Jeremiah Hoyet (@_hoyet) reported 10 minutes ago

  @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

• 
  Tony (@Tonyghfb) reported 11 minutes ago

  I’m here at an Apple Store at the Genius Bar table where customers sit awaiting for a tech to come and solve the customers problem. Steve Jobs literally created a product that has every single walk of life at this table in a temporary space of unity. God bless that man💯

• 
  🍝 Pasta @ ? (@krakenpasta) reported 12 minutes ago

  Ya know the damn struggle saba only initially released songs on APPLE STORE AND IM AN ANDROID ALDHSKS GAAHHH I had to trouble my friend and legit paid extra to rip off their songs HALAHSKS

• 
  yuki (@yuk1_ice) reported 15 minutes ago

  bad news : my tablet suddenly crashed the day before, even i tried to switch it on again but it still doesn't work , so I have to take it to Apple store for repair (and there's no guarantee they can fix it)so I might not be able to upload any digital art between now and July

• 
  Angelo (@Angelo98614610) reported 15 minutes ago

  @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

• 
  Dawson Gibbs (@dawsbg) reported 19 minutes ago

  The biggest challenge for all consumer apps is acquiring users at the lowest cost. Sweatcoin was having the same issue before it exploded with new users. It was able to acquire users with traditional paid ads, but its CPI would always remain high. Sweatcoin's growth stayed linear until it decided to try a new strategy. And that strategy was mass UGC marketing. Sweatcoin partnered with creators and created organic feeling content. High volume testing of viral hooks and formats. It took these winning viral pieces of content and turned them into Spark Ads. UGC powered paid media. Sweatcoin never had to burn ad spend by guessing on creatives when the creatives were already proven to convert and get engagement. Sweatcoin 10x'd it's ROAS using this viral content made by creators. Hiring tons of creators and ad spend sounds costly, but in reality, Sweatcoin was able to lower its CPI by 53%. In fact, on Apple Store Sweatcoin had the lowest CPI possible. 60 million users acquired. And it all started with one shift in thinking. Mass UGC + UGC powered paid media = 📈 🚀 user acquisition Stop guessing on creatives. Let the market tell you what works. Then put money behind what's already proven. Organic tests it. Paid scales it. Simple as that.

• 
  imran (@instaguyonx) reported 20 minutes ago

  @Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy

• 
  Utkarsh Neil (@iUtkarshNeil) reported 22 minutes ago

  The biggest problem with Unicorn is that they keep fake apple devices. All the apple devices you buy from them will have a super fast decline in battery health. I got the same device from Apple Store delhi and unicorn and the unicorn one I had to sell off within 6 months

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 25 minutes ago

  Please I'm having serious issues with my Apple store even though I was able to signed in my Apple account ID successfully on my iPhone but it keeps saying I can't access the Apple store...and I need to update some of the apps on my phone to be able to work properly.

• 
  Thomas (@DestinSailor) reported 27 minutes ago

  @Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.

• 
  Miro Jurcevic (@mirojurcevic) reported 31 minutes ago

  I think most nerds have been to the Apple Store and ordered every possible option for a Mac Pro or went to a server vendor and ordered a trillion servers.

• 
  tom 🎸 (@uncreativetom) reported 32 minutes ago

  @Andrewislington I had to go to the Apple Store and they just plugged it into another Mac to restore it. I could have done it myself but I only own one, and no friends with Macs were nearby at the time hahaha. The main issue was that I hadn't backed anything up so lost loads of files oops

• 
  Pongsametrey S. (@pongsametrey) reported 33 minutes ago

  @GooglePlayBiz Why App review take too long, we got stuck by CA issue and have to wait too long compare to Apple Store, help to check app CoolApp Cambodia please.

• 
  Nethead (@nethead) reported 34 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

• 
  Savvy (@TechnovityTech) reported 34 minutes ago

  @yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹

• 
  Frederick James (@_frederickjames) reported 35 minutes ago

  @alexcooldev i'm seeing crazy success w apple store ads but i burnt $100 in the beginning got literally 1 conversion it's a lot of trial and error i think, but when u find the right system and have money to put into it it can go crazy

• 
  girlmom (@amarijenise_) reported 46 minutes ago

  Ryleigh dumb *** iPad acting slow I don’t feel like sitting at this Apple Store all day

• 
  كودا (@theweirdphant0m) reported 47 minutes ago

  @DisneyPlusHelp you lied to me and i don’t forgive you. i signed in using the DESKTOP site and there was absolutely NO way to turn off the autoplay you genuinely just lied to me, implement it into the app i swear i’m going to give your app ZERO stars on the apple store reviews until you fix this

• 
  Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported 49 minutes ago

  @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

• 
  KitsieAnn (@KitsieAnn) reported 49 minutes ago

  @RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜

• 
  Jack (@jackcoder0) reported 50 minutes ago

  Her Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵

• 
  Michael Kungu (@Mikekungu) reported 52 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

• 
  Saanvi🌺 (@Saanvi_dhillon) reported 56 minutes ago

  @Caxsandrar Apple store will solve it for $600. Problem→bigger problem.

• 
  Konosekai (@konosekaix) reported 58 minutes ago

  @Jupjami @ItoAyamiStan Yeah the commies are busy hunting down gays. That’s why you can find les story line in Where Winds Meet, millions of gay contents on Bilibili, and tons of gay apps in Chinese Apple Store. Can we try not to generalize things please?

• 
  tomo (@tomowget) reported 60 minutes ago

  Ive been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys

• 
  James Yeung (@jamesyeung18) reported 1 hour ago

  @aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!

• 
  masYNYa (@KijAkubovs86334) reported 1 hour ago

  A developer walked out of an Apple Store carrying 7 Mac mini boxes. Security watched him. Other customers watched him. He sat down in the lounge, opened his laptop, and got to work before he even got home. Pause at [0:09]. Look at the meter plugged in on the left. 180 watts. That is the entire operation at full load. Your gaming PC idles higher than that. Five M4 Mac minis. Clustered into one machine with EXO. No cloud. No API subscription. No data leaving the room. Ever. A Llama 70B running local on MLX. It ingests a 90,000 word manuscript. Cleans the formatting. Splits the chapters. Marks every line of dialogue with the emotion it should be read in. Then a local voice model narrates the entire book in one locked voice that never gets tired and never raises its day rate. 40 hours of clean audiobook narration. Every month. While he sleeps. He sells the finished files to indie authors and faceless YouTube channels who cannot afford a studio and will not wait three weeks for one. $23 a month in electricity. $11,840 a month out. The 7 boxes on the floor are not a flex. They are the infrastructure. His girlfriend asked why he didn't just buy more. He already ordered them.

• 
  Kyeyune Richard (@krk24richards) reported 1 hour ago

  @DrBellahh You and your people you buy used iPhones, me I buy new and from Apple Store. So handle your problems

• 
  Prime AI (@primemans) reported 1 hour ago

  A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵