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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (35%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Website Down | |
| Monroeville |
Website Down | |
| Boca Raton |
Website Down | |
 Jewar |
Website Down | |
 Cardiff |
Errors | |
 Monterrey |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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bri
(@creepybri) reported
walking into the apple store pretending i’m a young urban professional not a broke, unemployed 24 year old who impulse bought airpods and regrets the purchase cuz they’ve broken so often but i cant afford replacement headphones
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VA is 4 Lo❤️ers Biden my time
(@z9bill) reported
I paid $1500 for a MacBook on 11-28-20 at an Apple Store. 3 months later, I go to logon & it's dead. I took it to the Apple Store for repair. Now, Apple support blames "liquid damage" voiding my warranty & they want $1100 to fix it. I did not spill any liquid on my Mac. 😠
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Rainsos
(@Rainsos55) reported
Drove to the nearest Apple Store 30 miles away to fix phone sorry you need an appointment nothing available for three weeks! 😡🖕
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Polina P.
(@PPashchenko) reported
I’ve brought my macbook to apple store 3 times in the last couple months, spent an hour on the phone with them today AND GUESS WHAT MY MAC’S STILL NOT WORKING 💃🏼
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Amber Crafton
(@amsoverhorizons) reported
@AppleSupport Thank you for your response. I had already tried AAAALLLL the various support steps available in help articles. Thankfully, the Apple store near new is finally open again and had appointments for today. So the issue is resolved.
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Nowhere Man
(@NowhereManPod) reported
@IDGAFGenius @tomsegura Ah yes, 1, B, and 4- usually the steps the Apple store will take to fix your macbook
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Mssr. David
(@RidiculousFood) reported
Had to go to the Apple store at Xgates today to fix my phone. I’d like to say something pithy about the decline of the mall or whatnot, but I won’t. The place looked tired and ****** and it is just sort of sad. I remember the place late 80s/early 90s. A temple of commerce. #Malls
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The Rest of the World by Adam Schwartz
(@trotwstories) reported
@TraciNathaniel @TaraLWrites OMG trauma trigger! Couple years ago my Word files suddenly wouldn’t open. “Permissions error.” Took laptop to Apple store. Right in front of me, dude at the Genius Bar deleted many files. Whole megillah too long for here, but I’m still not right. #WritingCommunity
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GOtv Nigeria
(@GOtvNg) reported
@Anibe604123011 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.......2/2
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.:KaTΞ:. 🇦🇺❌🇺🇸💅🏻💃🏻
(@kfisme) reported
@SaintEd61 We tried to buy an iPad at a #wa Apple store this week - none in stock?? Is it a china problem? Did you order Ed? Any issues with no Home button?
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interloper
(@DystopiaOrBust) reported
accidentally convinced the guy at the apple store that i knew what i was taking about and he excitedly told me that it would be cheaper and “a lot of fun” to fix computer myself
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Henry
(@Henry72217378) reported
Two days ago, I was in an Apple store and I was down a significant amount and I realized I was over leveraged. Closed out my positions and then surprise! It wasn’t an etf being built for me.
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***** Aitch
(@WillyAitch) reported
from
Melbourne, State of Victoria
@yeksoFinattirB And that’s the other thing even if it is fixable, sometimes it’s cost more just to fix that it’s just not worth it lol.... Mine was broken real bad a few years ago, the guys at the apple store told me I’m better off getting a new one.
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Glenn Fleishman
(@GlennF) reported
@jeremyburge @film_girl I called up for a problem and they diagnosed it quickly by phone and arranged the swap so I popped into the nearby Apple Store at an appointed time, was in and out. And Apple Store will now ship repair *to you* even if you drop off in Store.
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Red_Tabby 😻🐴🎾
(@karenwr75084451) reported
@goldenlily2017 Try Googling the problem or try Apple Store they should have an on line help
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Bit Cashoin
(@BitCashoin) reported
@BinanceHelpDesk I updated Binance app on Apple Store. Now the widget is not working on iPhone. Please help us to solve this. Thank you
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Gritz.2
(@Grtiz78) reported
Bruuuuh went to the Apple Store to fix my camera they said $147 and I am not paying that soooooo I went to a store and they charged me $72 but not only did they fix my camera they replaced my screen that had a crack in it and gave me a new screen protector.
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Benjamin (Wear a Damn Mask!) Lipsman
(@blipsman) reported
@film_girl I had similar issues with AirPod replacement. Told local Apple store had curbside drop-off, but got there and didn't, employee wouldn't come out for me. Only after another call, they sent replacements and I sent back bad ones.
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king Poetic
(@drugscinema) reported
Apple store just got associates wiping products down and not helping customers ? Bet
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GOtv Nigeria
(@GOtvNg) reported
@jessyezzy1 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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Dr. S.A. Applin
(@AnthroPunk) reported
@harrymccracken "Jackie is a punk, Judy is a runt, they went down to the Apple store and got a new iPad oh yeah, oh yeah..."
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𝓁𝓎𝓁𝒾 ❁☪
(@SweetSensimilla) reported
Is anyone w an iPhone 11 experiencing problems w their rear camera? I literally went to the Apple Store and had my phone swapped out jst to be dealing w the same bs 😒😑
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GOtv Nigeria
(@GOtvNg) reported
@walexteeco With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2
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John C Brewster
(@Novatoba) reported
@roadys I can’t register my card, link to Apple store not working nor can I find app on store. Link to Android works though. How do I register with an iPhone?
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waleed
(@waleed75961298) reported
@AppleSupport They have the most horrible staff and handling and they fix the phone in 14 days!!!!!! I have been to Apple store in USA you took 30 minutes to fix it ,so why just why we pay 1000 to have a slow and non professional experience!!! Everyone said the same stuff i say so why you👇🏻
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Tanya 21st Century Elder
(@Elderta) reported
@RachelTrue No, the only tome I’ve had trouble was when I forgot my encryption password. Which I’ve done... twice now. Do they have in-person help at an Apple store or are you not going out for the most part?
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joel
(@jowellsewell) reported
@AppleSupport I went to the Apple Store today to get my iPhone 7's "No Service" issue fixed under the Repair Program, but apparently my phone is too old for that. So, what should I do? Cos I'm sure this problem isn't my fault.
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sofia
(@sofiaar25) reported
i went to apple store today bc my computer was having hard drive issues and they had to run it overnight. for the last two days i’ve been writing a meariri fan fic.. and i just realized it was the first thing up when you open my computer
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⋈
(@MyJiKungie) reported
Since it was working earlier today I was hoping the problem was solved so I didn’t need to go to the Apple store but welp
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CHNO ANTRX (Au-strain Hedger 🦔 Vol Aficionado)
(@Market_Sanchez) reported
i dropped my phone while closing my car door. it now has a cracked screen and bends like beckham. Do I attempt to fix it myself or just take it to the apple store? its a 10. @Dr_Yield_Curve