Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Sign in (83.33%)
  • Website Down (16.67%)

Apple Store Outage Map

The most recent outage reports and issues originated from:

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • leatherturtle Timothy J. Holloway (@leatherturtle) reported

    I hope Microsoft ALWAYS uses their own products! They're so ******* shitty that I won't even use them for free while visiting the mall. I'm at the Apple Store writing this instead. You guys are TERRIBLE and you somehow, despite other seeming improvements, get worse with time! Ha!

  • tbg911 Tim Garcia (@tbg911) reported

    @MalwareJake Or go to the Apple store Genius. I just heard them tell a customer just make their icloud/macbook login something easy like your dogs name. Then the genius was completely confused when the MacBook made them use a longer password when she typed in for the customer as she said it.

  • CreativeK Kim Alsup (@CreativeK) reported

    I’m beyond annoyed with @TMobile. Even though I have been to the Apple store with network issues several times they were willing to help. @TMobile just said it wasn’t their fault. 🙄 Thank you

  • taebIueside dedhy | 풍경 by V (@taebIueside) reported

    @MissAly90 I bought it in December 2017 and they have like guarantee for one year so I went to the Apple Store thee times last year and in december, just some days before the guarantee ended, they got my computer and sent it to see what was the problem

  • _steve3_ Steve Mahoney 🧬 (@_steve3_) reported

    Don't want any Blips like that other PROBLEM (Lightbulb) Code didn't work...Showed Apple Aspen Store no names...-> @pschiller

  • secondachilles M J Mann (@secondachilles) reported

    @JHNMCHLTNR That's bad luck :-(. I hope your Apple store treats you as well as the one in London has treated me when I had Apple problems in the past. i.e. if the faulty machine was new, they just gave me a new one.

  • VeronicaAveis Veronica Aveis (@VeronicaAveis) reported

    Cool. #Apple store in Brooklyn which has an average wait time of 2 hours to see technical support, also doesn’t have a bathroom. This is an accessibility issue.

  • josepheenxo josephine (@josepheenxo) reported

    i finally go to make an appointment at the apple store to fix my stupid ass phone and IT SENDS ME A ******* TEXT TO VERIFY MY ACCOUNT LIKE WTF I HAVE AN UNRESPONSIVE PHONE AND I CANT SEE YOUR STUPID ASS MESSAGES **** OFF

  • JHNMCHLTNR John T. (@JHNMCHLTNR) reported

    Well, so much for that. Turns out modern MacBooks have some serious issues with screen uniformity. Back to the shop with it until getting a decent screen is no longer — to quote my local Apple Store — ‘the luck of the draw.’ Yikes...

  • lekowicz Steve Lekowicz (@lekowicz) reported

    There are a lot of bad iTunes Match tracks, sometimes mirrored in Apple Music and the iTunes Store, sometimes not. I found Aladdin and Beauty and the Beast have bad tracks as well! But there is genuinely no ability at @AppleSupport to understand and fix it. Trust me, I tried.

  • gabbiexxxxx Gabbie (@gabbiexxxxx) reported

    Went to the Apple store coz my Mac is broken got quoted £70 a coupple of visits and phone calls later and suddenly it's gonna cost me £147. Peak

  • BigRedAtl1988 Eddie Morrison (@BigRedAtl1988) reported

    @banglaz @Toh_Phimmasenh @kage170 @BunnJalen @PPathole @SuperSaf Why you think when u go into the apple store to get your iPhone X and iPhone XS series phone fix. They make you pay for awhole new device.

  • JanArrah Jan Arrah (@JanArrah) reported

    @pipelinecomics The direct market can die. But digital isn't a replacement because that will kill comics. There are too many issues with digital. Including all of the above, Comixology as distributor, and Apple/Android store sales issues. Digital only will kill comics.

  • DrawnByLeek Man, look. (@DrawnByLeek) reported

    @Sean_Brace I had this issue awhile ago with my MacBook. I took it to the Apple store and they fixed it for the “low” thanks to apple care. Definitely fixable without having to get an entirely new system

  • tayt394 Luke Agin (@tayt394) reported

    It feels surreal transferring my app over to its final server and off loading my source code to cold storage. Safe to say iOS version should be up and running on Apple store by end of next week

  • crtantau rafa (@crtantau) reported

    First date idea: waiting with me in the Apple Store as I passive-aggressively defend the clerk’s attacks on me for not investing in Apple Care after being told they can’t fix my device.

  • b00bzie (@b00bzie) reported

    Hello @Argos_Online I purchased a blender online & paid with Apple Pay, I went to return it earlier and was told the last 4 digits on the purchase do not pay the last 4 digits on my card so was refused a refund. I purchased another one in store & had the same issue. Please help

  • Shish2806 Shafic Sayegh (@Shish2806) reported

    @SuperSaf Just played with the s10 at a samsung store near me. Hands down the most beautiful phone I've ever held. Apple fanboys have no excuse hating on it whatsoever.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @tobizeeno check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store.

  • VaccineReaction Vaccine Reactions (@VaccineReaction) reported

    @forrestmaready I have had the same issues with my App. Apple made it very difficult to get it on the App store and has not let me update it. Google has deleted positive reviews and move negative reviews up to the top so those are the first ones seen. They don't want this information out there.

  • Art_Turo7 Art Turo (@Art_Turo7) reported

    @BRIANglm77 @SamsungMobileUS with Apple your getting great customer service if you have an issue visit an Apple store which most people can in this country, Samsungs mobile support is Terrible they never have answers, got tired of their batteries and phones getting hottt all the time but their build is good

  • glossrkives ricky [X X] (@glossrkives) reported

    like YOURE LITERALLY THE PROBLEM DJCJDJDKKDJ armys move like apple users. literally everything they sell, YOU WILL BUY no matter how dumb the product is. bt21 has literally pushed any kinda of product you can think of and yall will wipe the store CLEAN

  • nalalee natalie j (@nalalee) reported

    My Face ID works all of a sudden 🙄 my phone really wanted me to go to the apple store just to fix it 😑

  • Jazz_MiAmor Jazmine (@Jazz_MiAmor) reported

    My phone shut down by itself and wouldn’t come back on. Got on Niya’s tablet, typed it in on youtube, watched a video, now my phone’s back working. Saved me a trip to the Apple store in the morning 🙂

  • nan_medinaa Fernyy (@nan_medinaa) reported

    @LEXXXLIEEE Fix it at the apple store !

  • ParkerOrtolani Parker Ortolani (@ParkerOrtolani) reported from Manhattan, New York

    This is a chronic problem facing Apple Store’s all over the world. Of all things, service needs to be fixed first.

  • Ieeggs 👃🏻 (@Ieeggs) reported

    Mark: jamaican girls wanna blow it down my asian girls wanna work it out turn around dont talk shh hush ma show me somethin' show me somethin Me: Sir this is an apple store

  • Ieeggs 👃🏻 (@Ieeggs) reported

    Mark: jamaican girls wanna blow it down my asian girls wanna work it out turn around, don't talk shh hush ma show me somethin' show me somethin Me: Sir this is an apple store

  • Rfromthehood11 Robbie Hoode (@Rfromthehood11) reported

    @VZWSupport Nothing. I updated to the new iOS and now my phone won’t recognize my sim card. I was told buy a new phone or go to an apple store and have them fix it.

  • Noemii_Said Nemo⚓️🖤 (@Noemii_Said) reported

    @Lilyyyc_ If its iphone take it apple store. They usually just put the screen back in its place. It must have shifted internally. Just say it doesnt turn on tho. Not that u dropped it. But its the screen is broken theeeeeen idk😩😂

  • journoMOTH Rosie 📷🖤 (@journoMOTH) reported

    @BenLemoual_PH @Apple Ahh ok, my hardrive crashed because I updated it 🙃🙃 got an appointment at the Apple store next week to see if it’s an issue with the wire that connects it to the rest of the Mac

  • lemon_joon erin¹²⁷ 💜 hobiurary 💕 (@lemon_joon) reported

    @angelhopehoseok Make sure your WiFi is like, top notch! Like go somewhere else with better WiFi like the library or the Apple store if you need to haha. Be patient with the server even if it looks like it’s not gonna load and don’t exit out/reload!

  • dangayle 无敌肚子 (@dangayle) reported

    Unless I'm missing something, the Apple app store on macOS is incredibly broken. There's no way to browse everything, except through search or through curated lists.

  • boopnoot Cecilia (4 days) (@boopnoot) reported

    okay y'all my phone charger is broken, my phone charger is dead, and the closest Apple Store is like 20min by foot

  • m40dotcom Marc Bloomquist (@m40dotcom) reported

    @librab103 @28delayslater @ClarkDennisM It's like if my brand new released Macbook Pro had some odd issue and I needed to wait longer than ideal for the Apple Store to repair, I'd never consider going to get a PC laptop instead when it's just not the same. That's how the cars effect people as well.

  • donmcallister Don McAllister (@donmcallister) reported

    So, after 3 restores and 3 trips to the Apple store (don’t ask), Apple have swapped out my new iPad Pro. Let’s see if that has cured the touch issues.

  • VishalSrivastv3 Vishal Srivastav (@VishalSrivastv3) reported

    @flipkartsupport @amazonIN Please don't reply my tweets tomorrow after watching video and pics of rough/torn packaging of @Apple product Received from your @Flipkart store . Hope no other #flipkart customer will buy #apple product from #Flipkart and face such issue. Better to buy from @Apple stores.

  • towersturbo loyal gemini (@towersturbo) reported

    my broken chargers never make it to the apple store to be replaced i just get pissed and tear them in half

  • VishalSrivastv3 Vishal Srivastav (@VishalSrivastv3) reported

    @flipkartsupport @Flipkart As your team is unable to solve my issue and I am reaching home back tomorrow ,I will open the package further and will share video/pics of rough/torn packaging and caution the people so they may avoid buying @Apple product from your store. #Flipkart #Apple

  • phiberoptik ʞıʇdoɹǝqıɥd (@phiberoptik) reported

    @beckzster1982 @madebygoogle Ran on Android for years but: - privacy issues - slow patching of vulns - long update processes - weak vetting of apps in App Store Made me switch to Apple.

  • jonkerjoost Joost Jonker (@jonkerjoost) reported

    @F1 @AppStore F1 TV is not working if you buy it on the App Store, and nobody will help you to get this working. Only pointing on each other..... #F1TV #F1 #Apple #iTunes #AppStore

  • anniemannion Anne Mannion (@anniemannion) reported

    Felicitations & joy today at the #CoventGarden Apple Store Genius Bar when Tom found my memory problem caused by the @NoradSanta Tracker I downloaded on Xmas Eve not realising that Santa's full 40 hr trip around the world would be saved to my laptop...#thankyouTom 🤶🎄🌍🌎🌏👩🏽‍💻

  • CalvinK_95 Calvin Kortz (@CalvinK_95) reported

    @AppleSupport i absolutely love Apple, but holy smokes the support system needs some help. Please teach your techs about Mojave’s beta issues. I was just directed to the beta website with no further instruction or help. I now have a 2 hour round trip tothe closest Apple store.

  • swgs Stephen Sullivan (@swgs) reported

    @reneritchie @reboundcast @lexfri @dmoren Just FYI, Apple Stores most definitely will let you try on AirPods in Store. They have demo pairs that employees assist you with, they are wiped down with alcohol pads after every try-on.

  • PhordTX Preston Hord (@PhordTX) reported

    @sprintcare I wasted about 90 minutes total. I drove all the way to your corporate store. Spent 30 minutes waiting there and talking with your reps only to then have to drive another 20 minutes to the mall. Your folks also told me apple would fix it while I waited which was not true.

  • kyliehennagin Kylie Hennagin (@kyliehennagin) reported

    @paigelizbethh @AppleSupport I had to take it into an Apple store and get a loaner while they sent mine out for repair. Good news: it's free of charge because it's a known issue.

  • A17DY_H ANDY-H (@A17DY_H) reported

    @EmilyHeward If it’s a decent iPhone go to authorised apple store. Cheap back street shops nick the apple components & chips inside your phone & swap them for inferiority quality parts. Then 6mths down the line your phone starts playing up

  • Mstempoloveshot 🐑🐶🐰🐻🐧🐥🦕🐱🐯OT9 (@Mstempoloveshot) reported

    @mimiaexo @exoxiuminwife26 @weareoneEXO @RMasloc @layzhang @B_hundred_Hyun hi,, you can sign in using ur sns account. if u have fb u can use that or gmail. go to google play or apple store to downlod the app. it´s for good cause. @weareoneEXO @layzhang @B_hundred_Hyun #EXO

  • aliessaalkhlif2 بِيتالجيُس’✯ (@aliessaalkhlif2) reported

    @AppleSupport i have a broken screen and i cant remember the password and i try the all solutions to unlock it and to rest the password but the last thing they told me that i have to wait for 6 mars and the store in Saudi Arabia need from me to unlock the apple id and the i phone

  • MosasaurWorks Scientific Name: Kilosaurus (@MosasaurWorks) reported

    For anyone wanting the latest update, you have to update the app first. It isn't a server update. So go to Google Play Store or Apple App store or whatever and be sure to download the update. #PokemonGo #pokemon

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @ShanghaiPride we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @YVC_Official we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @young_out_here we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndHealth Burnd (@BurndHealth) reported

    @PinkNews we are here to help the community globally get access to anonymous testing and HIV PEP in less than 12 hours. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know.

  • BurndHealth Burnd (@BurndHealth) reported

    @tnassri we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @jolovanwham we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndHealth Burnd (@BurndHealth) reported

    @jolovanwham we are here to help the community get tested. Download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @dj_big_kid we are here to help the community get tested. Just download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @QueerMalaysia we are here to help the community get tested. Just download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.

  • BurndSingapore Burnd_Singapore (@BurndSingapore) reported

    @PinkDotSG we are here to help the community get tested. Just download Burnd on the Apple App Store or Google Play store. And if there are any issues regarding safe spaces for the community to get tested let us know. We are more than willing to help create those safe spaces.