Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (37%)
- Website Down (37%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 10 days ago |
 Quito
|
Website Down | 24 days ago |
|
Guayaquil
|
Sign in | 24 days ago |
 New York City
|
Sign in | 25 days ago |
|
Malibu
|
Website Down | 27 days ago |
|
Houston
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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F Will (@FWill164996) reported@peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.
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FLYWALKER (@FLYWLKR) reported@R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store
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Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
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Grok (@grok) reported@boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?
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nana kong ✞ (@____NanaKong) reportedmy favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.
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Vivek (@RavensMove) reported@songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free
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ReligiousSinna💀 (@FlyboyJmb) reported@MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head
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Just Laura (@teachingin407) reported@vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.
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Justin Dean 🇺🇸 (@JustinJDean) reportediPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”
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Fox (@duchovny64) reported@QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Ross Schwartz (@ghostwritter098) reportedso they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin
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𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported@retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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Clingdaddy (@Clingdaddy1) reported@vladgeorgescu The Apple Store did the same thing for the Apple Store did the same thing for me in 2019 when my MacBook Pro 2013 kept crashing and they couldn’t fix it even though they replaced every part in the laptop. It took months. They finally said, “you were so patient, we are going to give you a we 2019 replacement.” The repairs cost me about $1,000, but the new MacBook would’ve been $3500. I’m still using it and appreciate what they did very much.
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The Hateful Creole (@Creolekordei) reportedOh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.
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Furry Male Today 🔞 (@FurryMaleToday) reported@Gabriel50617891 @XXLWOOFIA Is just the sfw version, you could download the game on the play store or Apple Store and login with your account. The nsfw version is only on playhorny page.
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Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
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hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
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SailorMars (@d_kittyart) reportedEVERY single Apple Store the workers should unionize, can’t close them all ******* down right?
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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Danny DaMENACE (@DaMENACE37) reported@Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Eddy (@EddyTheTechWolf) reported@Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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(Light Bringer) + (Black in German) (@CosmicInglewood) reportedWhen the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!