Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 14 days ago |
 Ciudad López Mateos
|
Sign in | 29 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Romaly (@Romaly_1) reported@macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.
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Ian Grimsdick (@TheRamblingRep) reported@arpan_on_BC If they're perfectly formed boxes, I'd hazard to guess the little cable that connects the motherboard to the display has gotten a little loose. Should be a warranty issue Apple should fix/replace. Head to an Apple store and they should take care of it. There's a chance ...
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Shivansh Aggarwal (@shivansh2308) reported@Vivek_4580ji If you live in delhi. Take your phone with original box to Saket main apple store. They will fix it for you. I have a Japanese variant and they repaired a faulty charging jack for me under warranty. Without BILL!
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The Beat-Oven✨ (@The_BeatOven) reportedCompanies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year
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• Zonite 🥀 | #OnePiece (@zonite_) reported@RusticGamingYT The game is not available on the Apple Store, they may be trying to fix it.
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Brittany Charlton (@Brit_Parle) reportedIt took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!
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elev8tor guy (@Elev8torG68249) reported@DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault
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Mai Angwar D Farmer (@melifew213) reported@UBACares good morning, is there a network glitch, my bank APP refused to open and there is no new update on the Apple Store
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𝕓.𝕡🪁 ⃤🦄 (@coldbrew5ever) reported@politigaymer I used to work at the Apple Store Genius Bar and they would definitely do that under extenuating circumstances (or when they couldn’t figure out the issue). But they would most certainly let you know if they did because it would improve your perception of the brand and service.
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Malguro 𝕏 (@malgurox) reported@jmkettle My reviews were taken down from Apple Store many times.
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C.J. Gibson (@3_10_Squad) reportedpurchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t
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A for Aruna (@Aruna_ABC) reported@VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad
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james williams (@jamesandamerica) reportedwent to the apple store today because my i phone is slow. the man said to clear my cash. i told him i dont carry cash for safety reasons. he said thats not what he meant but i think it is.
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A (@kohlisflagella) reported@111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....
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Dee8Pain (@Dee8Pain) reported@Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?
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Ashish Chowdhari (@ashishx_1) reportedUpdated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple
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Sarah 𓅪 (@sarahbuckley91) reportedWill the Apple Store fix iPhone issues with the battery, does anyone know?!
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Purewww (@neonpinkbag) reported@letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?
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Simon (@complexsimon) reported@mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.
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CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
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👽 (@Supa_moist) reported@glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.
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Link (@0xLink7) reported@PolarisBankLtd My app is up to date fix your app on Apple Store
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Trent 🇺🇸 (@tnertz) reportedGoing to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.
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Rupali C (@rupalichawann) reported15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple
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VICΞ 𝕏 (@ViceXXII) reported@matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks
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rmendonca.somi (@RonaldoMen4691) reported@FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!
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Robbwith2Beez (@Robbwith2beez23) reported@ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out
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Alex (@lalexco) reported@RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video
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Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reportedI’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.
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Cody (@feminin_ominon) reported@JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.