Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Errors (32%)
• Website Down (32%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	15 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dami Dina (@DamiDina) reported 6 minutes ago

  Could have been an issue with Apple Pay that wasn’t accounted from Apple’s end But the customer service and lack there of from the Apple Store is likely what will continue to lead to their downfall imo I literally hate spending money on Apple but have no choice 4 at least 2yr

• 
  A for Aruna (@Aruna_ABC) reported 8 minutes ago

  @VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad

• 
  hakkamole (@rosdriah) reported 9 minutes ago

  @Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?

• 
  Isaac B. (@MadebyIsaac) reported 11 minutes ago

  @uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap

• 
  Melox (@MeloxJourney) reported 12 minutes ago

  @athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store

• 
  VICΞ 𝕏 (@ViceXXII) reported 14 minutes ago

  @matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks

• 
  fonesy (@_fonesy_) reported 15 minutes ago

  @PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 15 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  PiX (@pa1nark) reported 19 minutes ago

  @johnennis @amazon oh, this is not just india problem but a world problem. my suggestion is straight forward - if buying online, buy it directly from their store - in this case, apple store or, buy it offline

• 
  Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported 23 minutes ago

  @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

• 
  Preston Jong (@prestonjong) reported 25 minutes ago

  Nordics in South Park Mall Charlotte NC, or seven foot tall Swedish Star Wars cosplayers? I did my best to use AI to help me recall what they looked like. My family and I were walking to the Apple Store. I have no memory of reaching the Apple Store. My last memory was “They look like those tall Nordic beings I’ve seen before. She is so hot! Oh wait, they are telepathic and the men are very jealous.” That night I had a dream of them and they invited me to board a saucer shaped craft on the edge of a cliff. But I declined and they were surprised. The next day at work I came down with a rash on my hands and feet . By Wednesday that week I had to take off work and my doctor put me on three types of antihistamines to get the swelling to come down.

• 
  Mary Coyle (@MaryCoyle479264) reported 30 minutes ago

  @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

• 
  Hexerin Null (@HexerinNull) reported 31 minutes ago

  @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!

• 
  Quiet Storm (@stormofquiet) reported 41 minutes ago

  @orthokotan He really was, he went through a lot really, firstly he hates going in the car, then he was walked through a couple of department stores and the Apple Store, all new to him, it was a useful experience but he rated it 1/10! Once he was home and the adrenaline went down he slumped!

• 
  👽 (@Supa_moist) reported 43 minutes ago

  @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

• 
  सुdhaरஷN (@Sudrzn) reported 44 minutes ago

  Apple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks

• 
  rmendonca.somi (@RonaldoMen4691) reported 47 minutes ago

  @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!

• 
  Nimshi Nimshi (@NimshiNimshi1) reported 48 minutes ago

  @Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia

• 
  Ashish Chowdhari (@ashishx_1) reported 48 minutes ago

  Updated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple

• 
  Mayur (@mayursb1111) reported 49 minutes ago

  @MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?

• 
  Cassius 🪷 (@CassiusClove) reported 49 minutes ago

  I cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .

• 
  Dion (@2024dion) reported 49 minutes ago

  They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

• 
  TrollGod9000 💿 (@TrollGod9000) reported 54 minutes ago

  The Apple Store giving out free slow neck head with a purchase of a iPhone 17

• 
  Rupali C (@rupalichawann) reported 57 minutes ago

  15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple

• 
  little isa (@landoscah) reported 59 minutes ago

  I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

• 
  Saisei (@SaiseiInvesting) reported 59 minutes ago

  You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 1 hour ago

  Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours

• 
  Link (@0xLink7) reported 1 hour ago

  @PolarisBankLtd My app is up to date fix your app on Apple Store

• 
  Dr. S (@svd33q) reported 1 hour ago

  @abdool_moh Well, if you buy a phone from Apple Store and it had an issue you can take it to them for repair…if the issue cannot be addressed they’ll give you a brand new one sometimes for free while sometimes you have to pay something depending on the cause of the repair…

• 
  Mark Smith (@marksmith1045) reported 1 hour ago

  @ashawolves Sad... you need to go to the apple store. They will help you fix it