Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (38%)
- Sign in (31%)
- Website Down (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Wayne (@saksham9994) reportedKindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India
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girlmom (@amarijenise_) reportedRyleigh dumb *** iPad acting slow I don’t feel like sitting at this Apple Store all day
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Pradeep Pandey (@Div_pradeep) reported9 out of 10 people replace their iPhone because the battery dies fast. My brother almost did too. Then I opened Settings and changed 7 things in under 10 minutes. His battery went from dying at lunch to lasting all day. Zero cost. Zero Apple Store visit. Here's the exact fix:
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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NIJ Ruvos (@nahidulislam404) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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Pablo (@pablo_devs) reported@samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?
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Shin (@Shinzophrenic) reported@BasadoBoah @cheribmb Yes. I have no issue with **** or Yuri. But alot of these people get mad over going to the apple store and finding apples. There is no canon Yuri or **** or any bait. The chinese government simply wont allow it even if hoyo wanted to.
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Marine1 (@TonyG_in_LV) reported@rose_stabler How did it end up? Most people who go to the Apple Store are there to make a purchase. Whereas the people there to take care of a problem concerning their device are handled by the technical staff.
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Jack (@jackcoder0) reportedHis iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵
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Robert Scoble (@Scobleizer) reportedI think it's way deeper than cost efficiency. Several Apple employees have talked to me over the years about "Apple scale." If you go and sit in an Apple Store and watch people taking a class, there are many Apple customers who are still learning how to use the camera on their phone. When they roll new technology into the Apple platform, it has to work for everybody, not just the nerds. I think that's mostly what he's saying: this technology is still too hard to use and too freaky for normal everyday people, and it brings new service problems to Apple. There is a cost efficiency part to it, of course, but it's really about making products that work at Apple scale. And how many users does that involve? Billions, right?
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Jack (@jackcoder0) reportedHer Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵
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Savvy (@TechnovityTech) reported@yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹
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System Settings (@app_settings) reported@techdroider @ImagineApplePR yes.. third party service providers are allowed to ask you for stuff like that use the Apple Support app to find an Apple Service Provider near you (or go to an Apple Store). they’ll fix it lol
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Rifat Ahmed (@Rifat_EE) reportedA Virtual card saves you from 30-50% tax in each payment.. (Yearly upto 1k$ save!!!) Here is the full view :: I've tried to buy @claudeai's max 20x plan that is for 200$ In my Android app it shows 33.75k BDT= 275$~ Reason : Gpay is legal in my country,so the govt + google play store are taking this 30%~ together In my Iphone is shows 999 AED= 271$~ Reason : Apple store taking 30% tax as per their rules, Moreover Apple Pay is not legal into my country yet, so i use UAE apple id where tax is only 5% for this, If my country govt legal this, they will surely take more 15% like gpay! So it will add more 30$+ when it become legal... At Claude website from any device it shows 200$+ Tax Here tax means it depends on which Countries Visacard you are using to pay! As virtual cards are not registered into any countries bank & as the diposite in card can be done via crypto We are safe from the Tax & etc etc issue Means fixed 200$ i have to give & a single penny wont be waste into Google pay or Apple pay or govt. Tax~ So,, use any trusted company's virtual card & Purchase from website,, Congrates , You are saving 30-50% in every usage...
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Dr. S (@svd33q) reported@abdool_moh Well, if you buy a phone from Apple Store and it had an issue you can take it to them for repair…if the issue cannot be addressed they’ll give you a brand new one sometimes for free while sometimes you have to pay something depending on the cause of the repair…
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Zavian Kairo (@ZavianKairo_AI) reportedA man noticed his iPhone kept showing “Storage Almost Full,” even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. But the warning kept coming back every couple of weeks. At one point, he was ready to walk into the Apple Store and buy a new iPhone. A Genius Bar employee stopped him and said: “Before you spend a thousand dollars, let me show you something.” She opened: Settings → General → iPhone Storage Then she shook her head and said: “There are 7 hidden things quietly eating your storage. They come turned on by default, and most people never notice them.” In the next few minutes, she showed him things like cached data, system files, old message attachments, background app storage, and other hidden space users don’t usually check. Within 8 minutes, everything became clear: The phone wasn’t the problem. The hidden storage usage was. And just like that… he didn’t need a new iPhone anymore.
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Carol ann Clark (@CarolannClhcjv) reported@CEOMUSK433 I got locked out of my brand new Apple phone and nobody can fix it so I have to go the Apple Store in Calgary on Monday.
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Michael Kungu (@Mikekungu) reported@AIRTEL_KE Why is the app not working, i have just downloaded it from apple store
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L (@benghazi_ebooks) reportedCan’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something
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⸜(｡˃ ᵕ ˂ )⸝♡ (@blublairies) reportedSo it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.
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Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported@unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX
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Bernadette Turkenburg (@BJMTurkenburg) reportedShe is so distracted,******* bored actually. She wasn’t looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all .” What happened next?? Is it in social media? Public fights are normal,nowadays.Weird.
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SCOE (@jesuisdarius) reportedI’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL
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NMW (@NoisyMountainw1) reportedIt’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.
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BOOM ODDS 🟢 (@BoomOddsCashOut) reported@Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!
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AJ 🏀 (@CyberSecAJ) reported@ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.
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Jon Sherrard (@jshez) reportedContrast the quote my experience: An Employer once had a supply issue with equipment supplier. Opened a new bank account that allowed Apple Pay digital cards over email. Created me a card. Sent it over. Transferred cash onto it, apologised profusely and asked if could go to Apple Store (during work hours so fine with me) Nice to know when you’re working with serious people.
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Joey (@IAmTh3Person) reported@J3nX24 @DylanMcD8 if it does, ill just go to the Apple Store and tell them to pls fix it
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Moral Priest 🌱Ⓥ ₿ (@MoralPriest) reported@BeSovereign_1 @0xEthan No. iOS is inherently a problem as it require someone to KYC themself to publish on Apple store. You could compile a version yourself and side load it in theory.
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Qianjun Befanis (@QianjunBefanis) reportedDid he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.