Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (38%)
• Website Down (38%)
• Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	2 months ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	3 months ago
New York City	Sign in	3 months ago
Malibu	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  帕特里克 (@bobbobbobe8ao) reported 46 seconds ago

  @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

• 
  Rybear1977 (@Tourettes97) reported 2 minutes ago

  @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

• 
  Angelo (@Angelo98614610) reported 4 minutes ago

  @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

• 
  Mehwish kiran (@mehwishkiran07) reported 5 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  freedom (@finallyspoken1) reported 6 minutes ago

  @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

• 
  NeilT (@Exogynous) reported 7 minutes ago

  @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

• 
  John Drouin (@John_Drew65) reported 8 minutes ago

  @ramcharger22 My wife and were having security issues that might’ve involved her phone. Went to the Apple Store & they checked it out, no problem. Also told us that there is no real difference between a 13 - 17. If it’s working fine no need to change.

• 
  Watthewat (@Haptraz) reported 9 minutes ago

  @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.

• 
  Ana | The AI Girl (@WealthEmpireHQ) reported 11 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  Omnicris (@Omnicris) reported 11 minutes ago

  Yeah, it could, but it won't. People steal things that are locked down all the time. I mean, even the Apple Store display models get stolen all the time, and those have a special version of iOS that runs on them, so you can't do anything with them anyway; they're paperweights. My concern is the ability for Apple, or any tech company for that matter, to be able to remotely disable a device, whether you are a criminal or not.

• 
  yuki (@yuk1_ice) reported 13 minutes ago

  bad news : my tablet suddenly crashed the day before, even i tried to switch it on again but it still doesn't work , so I have to take it to Apple store for repair (and there's no guarantee they can fix it)so I might not be able to upload any digital art between now and July

• 
  Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported 16 minutes ago

  @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

• 
  Chirag Singhvi (@chiragsinghvi15) reported 18 minutes ago

  @tim_cook Dear Apple Support Team, I am writing to express my extreme frustration regarding a persistent and severe heating issue with my device. Despite visiting the Apple Store approximately 7-8 times and undergoing multiple physical, software, and hardware checks, the problem remains unresolved. My case was reportedly transferred to the international team overseeing PAN India operations, yet I have received no effective response. Furthermore, the support messaging team has stopped replying to my messages. While an RMA was filed and I have submitted requested logs twice, every follow-up call results in a disconnection or a repetitive request for the same logs I have already provided. The heating issue I am experiencing is abnormal and paranormal in nature, persisting even after a full software reload and hardware inspection. This is not just a technical flaw; it is a significant health and safety hazard. Using a device that reaches these temperatures is dangerous, and I am deeply disappointed by the lack of customer centricity and urgency shown by Apple regarding this matter. I request that this case be treated as a top priority. I am seeking an immediate resolution, whether through a definitive repair or a full replacement of the device, as the current situation is unacceptable. I look forward to your immediate response and a concrete plan to resolve this issue. Case ID - 102905743860

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 20 minutes ago

  I bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  🍩 (opinion arc) (@donutgrillfish) reported 21 minutes ago

  @KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay

• 
  Alex Ventures (@alex23ventures) reported 26 minutes ago

  An AFP TV crew filmed an 8 year old Chinese boy named Zhou Zhiheng for a feature on Asia's youngest coders. Round green glasses. Red shirt. He sat in front of a MacBook Air at a glass desk in a Shenzhen co-working space with iPhone XR posters behind him. The narrator said he started by programming games. The subtitle said he had 60,000 followers on a coding tutorial channel. The camera pushed in on his fingers on the keyboard. While the West runs panels on screen time for children, China sits an 8 year old in front of an unregistered code editor and films it for the international press. He was supposed to be the cute face of Asian tech literacy. He just left the file tree open. Pause at 1:34. Ignore the C++ on the screen. Ignore the if statement that the AFP narrator was reading aloud. Look at the left sidebar of the editor. The folder is named aspirin. The open file is jizhe.cpp. The folder tree below it: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was filming was named after them. The boy had the open scanf reading a score variable. He had not written it that morning. He had named the file the day the AFP request came in. The numbered folders were not coding lesson chapters. The numbering matched the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was scraping which journalists requested filming permits from which Shenzhen co-working spaces three days before the segments aired. Every requested permit was a position on the company being filmed. The agent traded the gap between filming and broadcast. The crew filmed for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had visited that week. Comments turned into a detective board. Someone slowed the AFP clip to 0.25x. Someone else translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had installed the fork on his son's MacBook the week the AFP request landed in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed of which co-working spaces hosted which crews. The followers were operators running the same fork from different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was inside a media briefing room rented by foreign correspondents to film exactly this kind of segment. The agent knew the room. The room was on the list. The AFP segment is at 2.1 million views. The freeze frame of the folder tree hit 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on the screen. He was filmed as proof a child could code. The child was the lens. The agent did the filming.

• 
  Shanaee (@prettynemo18) reported 31 minutes ago

  Why would I be in the Apple Store n porn comes across my phone I look at the ppl the ppl look at me 😭😭😭😭 idk man it’s just a stare down right now

• 
  Black Panther Wakanda (@panther_wakanda) reported 31 minutes ago

  @slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?

• 
  masYNYa (@KijAkubovs86334) reported 34 minutes ago

  A developer walked out of an Apple Store carrying 7 Mac mini boxes. Security watched him. Other customers watched him. He sat down in the lounge, opened his laptop, and got to work before he even got home. Pause at [0:09]. Look at the meter plugged in on the left. 180 watts. That is the entire operation at full load. Your gaming PC idles higher than that. Five M4 Mac minis. Clustered into one machine with EXO. No cloud. No API subscription. No data leaving the room. Ever. A Llama 70B running local on MLX. It ingests a 90,000 word manuscript. Cleans the formatting. Splits the chapters. Marks every line of dialogue with the emotion it should be read in. Then a local voice model narrates the entire book in one locked voice that never gets tired and never raises its day rate. 40 hours of clean audiobook narration. Every month. While he sleeps. He sells the finished files to indie authors and faceless YouTube channels who cannot afford a studio and will not wait three weeks for one. $23 a month in electricity. $11,840 a month out. The 7 boxes on the floor are not a flex. They are the infrastructure. His girlfriend asked why he didn't just buy more. He already ordered them.

• 
  Lucas (@Lucas62949380) reported 37 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Chris M. Walker (@cmwalker) reported 38 minutes ago

  This meme is supposed to be motivational… it’s actually bullshit. First of all it implies that 50% of people keep working at what they want to achieve. 1% is more like it. The other problem is that bro on the bottom gives up right before he succeeds. Thats optimistic too. Most people swing the axe one time and see it didn’t even break an inch off the wall and give up. People just do not want to do the volume that’s needed to succeed at anything. They think they want the result. They think they are willing to do the work. What they really want is the Instagram post. They want to appear to succeed. They want everything but doing what it takes. The reason I’m thinking about this today is that I just went through 236 revisions for the script of 1 video on a YouTube channel that hasn’t even launched yet. That’s after one channel took me 10 years to get to 100k subscribers. And despite all that boring tedious work swapping a single word for another… …I still don’t feel like it’s good enough and just had a thought on how I can make it better and am going to start over from zero. Most people give up when their first 30 second reel doesn’t make them Mr. Beast. Kobe Bryant used to take 800 to 1,000 made jumpshots a day in the offseason. Not taken. Made. He’d be in the gym at 4am doing the same boring movement thousands of times while the rest of the league slept. The 81 point games were built on ten thousand swings nobody saw. Steve Jobs scrapped the entire design of the first Apple Store when it was nearly finished, months of work, because he decided it was organized around products instead of around what people wanted to do. He started over. The redo became the most profitable retail on earth per square foot. Neither of them was a few inches from the diamonds getting lucky. They swung the axe an absurd number of times, hated a lot of the swings, and kept going anyway. So if you actually want to succeed at something, get ready to be bored. For a long time. Doing the same unglamorous reps long after it stopped being exciting and long before it started paying. Or, if you just want to look successful, take a photo of yourself, drop it into ChatGPT, and tell it to put you in front of a private jet. It’s gotten pretty good at that. Think Big

• 
  Keisuke (@KeisukeIshikawa) reported 39 minutes ago

  DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

• 
  Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported 39 minutes ago

  At the Apple Store trying to replace my broken apple pencil under the Apple Care+ warranty. The warranty is active and covers accidental damage. I paid for the warranty at the same time i bought my ipad, pencil, and keyboard. I have the receipt and still a major hassle. /

• 
  Cameron (@e_goeth) reported 41 minutes ago

  My friend did this with his laptop and when he brought it to the Apple Store he had to give them the password and they refused to fix it

• 
  Jacob Hewes (@SportsSciJacob) reported 42 minutes ago

  Walked to the Apple Store today thinking my $3000 MacBook that I thought was broken for the last two years I was gonna have to pay 600 bucks to get fixed sure enough it works then I go to the T-Mobile store and find out I can get a brand new Apple Watch for free. Must’ve been my lucky day.

• 
  ankuy (@ankuy) reported 49 minutes ago

  @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

• 
  Sean (@sean_plus_one) reported 52 minutes ago

  @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

• 
  Chidanand Tripathi (@thetripathi58) reported 53 minutes ago

  Reclaiming Your Device The man walked out of the Apple Store that afternoon with his original battery still inside his phone and his eighty nine dollars still safely tucked into his pocket. A week later, he sent the Genius Bar worker a short message. He was finishing his entire work day with forty percent of his battery still remaining. He had not touched the Low Power Mode button a single time. We have somehow accepted a strange reality where we think our expensive modern devices just naturally degrade in a few short months. But the truth is much simpler than that. Tech companies design these phones to constantly harvest data, build their corporate networks, and serve their massive ecosystems silently in the background. They are actively using your hardware and your battery life to do their heavy lifting. Stop letting your own phone work against you. Take fifteen minutes tonight, sit down on the couch, and go through this list. You bought the phone to serve you, so make absolutely sure it actually does.

• 
  animeme (@ani_meme25) reported 56 minutes ago

  Since I posted about @greyfinance and they fixed the issue, a few people have been asking if the USD card works for buying X Premium. The answer is yes, it does ✅ Glad I was able to bring a few more people to the app too. I’m always open to deals and partnerships we’re only growing from here. 🚀 And hey, don’t forget to download @greyfinance from the Play Store or Apple Store and check it out for yourself

• 
  Dsk (@dsk_8587) reported 57 minutes ago

  @ZEE5India Hey incompetent fellows @ZEE5India Here is a bug for your team to fix I login with my number on your ios app. When I subscribe it takes me to Apple Store. Post that I don’t see the plan in zee5 And when I logout and login with Apple id, I find the subscription. Pathetic