Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (43%)
• Errors (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Aubenas	Sign in	1 day ago
Billy-Montigny	Sign in	9 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	1 month ago
Ahmedabad	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jackcoder0) reported 3 seconds ago

  If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

• 
  HyBrid LFC🛡️🔴 (@hybrid_lfc) reported 2 minutes ago

  Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. People will create unnecessary agendas from it right now.

• 
  sun 𓆩♡𓆪 (@theodysseis) reported 4 minutes ago

  the apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………

• 
  Suraj Satheesh (@putther27) reported 4 minutes ago

  @techbharat apple does not cover these issues. my relative’s iPhone 14 had green line, i took it to apple store Mumbai bkc and they told it would cost around 22k display replacement no free repair. better sell it or exchange with new one. we got 23k exchange offer with iPhone 17 via flipkart

• 
  GazaEnterprise (@GazaEnterprise) reported 5 minutes ago

  Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

• 
  Vadim (@VadimStrizheus) reported 6 minutes ago

  @foundparzival web app links work rn Maybe Apple Store issue

• 
  チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported 9 minutes ago

  Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

• 
  But E Go Pay Me (@LasLasBetNaScam) reported 10 minutes ago

  @palmpay_ng @palmpay_ng Did you guys have a problem with your app on Apple Store... Cos I can't find Palmpay on Apple store

• 
  #1 Comcast Fan (@bsbr666) reported 12 minutes ago

  @_UncleMax @jakebrodes yesterday's **** let me cool out and slow it down and work on songs or whatever. today's just chucks my resting heart rate up to 130bpm while rendering me a non-verbal demon. give me mid 00s beasters from my neighbor's porch over that 25% THC **** they sell at the Apple store.

• 
  白知白（科技与生活） (@qiqi_caijeff) reported 13 minutes ago

  @ShishirShelke1 The Apple Store in Taiwan looking like a giant MacBook from above is exactly the kind of detail-first design Apple is known for. Most companies would slap a logo on a box. Apple treats every retail touchpoint as a product design problem. This level of commitment to the brand experience is why Apple's retail stores generate more revenue per square foot than any other retailer in the world.

• 
  Olivia Chowdhury (@Oliviacoder1) reported 14 minutes ago

  A guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.

• 
  Virtually Fun (@virtuallyfun) reported 15 minutes ago

  @JMW_BOYZ The problem is that in places like here we have voices and the absolute fraction of us that comment seem to think in one certain way. I love going to CeX and buying bags full of DvD's for a buck a pop. I picked up a PS1/PS3/XboxOG and have a mountain of old games that I used to play or want to play for mere fraction of the price. But those are brick and mortar with things like rent/employees/insurance/utilities. Massive overhead. The real truth is that it's pretty clear CeX gets the majority of their stuff for nothing or close to it, with a lot of 'new' stuff being overstock/damage from high street retail. Physical media has been dying for ages, and I get it. I have a massive amount in steam. When I had lost everything I physically owned it was so nice to login to steam, and still retain everything. The larger issue is that Valve is the outlyer, I don't think people would mind so much if it wasn't for megacorps like SONY who treat a 'sale' more like a decade rental. Even my Apple store stuff is mostly all gone now. Funny how people don't cry about that one.

• 
  Mr_Random (@mr_random14) reported 15 minutes ago

  Temporary issues Telegram are back now Apple store

• 
  braceface_nana (@braceface__nana) reported 15 minutes ago

  Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

• 
  Xyntesiz (@vielie9696) reported 16 minutes ago

  @Action_Taimanin Remove your game from Apple Store, that will make you trouble lot any future!!

• 
  Majd Taby (@jtaby) reported 17 minutes ago

  @leonsasson like 6 inches. I didn't even think twice about it, but my screen had cracked and was replaced at the Apple Store so maybe if your screen is replaced then you have an issue?

• 
  hitesh chaudhary (@hitesh1307) reported 17 minutes ago

  @tim_cook, I never expected this from Apple. After an Apple Store visit and multiple support calls over months, I’m still being told my iPhone 17 Pro has “no issues” because they’re intermittent. This is unacceptable. Case #102876848444 @AppleSupport

• 
  Memories collection (@gunpeiyokoifan) reported 19 minutes ago

  Also "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet

• 
  SummonStars #BRINGBACKVALKO💕 (@PisceanBaker) reported 20 minutes ago

  @dimplelicker @yizhouyins Especially because it's the Google Play store, not the Apple Store and China has issues with Google

• 
  Josh Vibes Up (@JoshVibesUp) reported 21 minutes ago

  AC not working in the house, garage broke, Phone broke and at apple store to get fixed. More then likely gonna have to cancel the trip to Blackhawk plus the money I had save was to FINALLY get an alignment and new battery in car and now can't even do that. I can never win

• 
  Octaine (@octainebg) reported 24 minutes ago

  @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up

• 
  SeekerX (@seeker_xs) reported 24 minutes ago

  A Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.

• 
  B3G_CRY (@schillingercest) reported 33 minutes ago

  @NezukoK14218 @barryapologist Well you see, i got an ios. So to be able to download it i need it to have it on my app store but i dont because its banned from my region and to be able to download it i need to change my apple store region which caused problems with my subscriptions it happened before

• 
  Carl (@Gladvillain) reported 41 minutes ago

  @13_T_C It uses the xpub so we shouldn’t have any problems. But who knows really. Make sure you use the right one and not a scam. A guy last year lost 6 Bitcoin because he downloaded a fake sparrow app from the Apple Store. They have no app.

• 
  Josh (@jjpcodes) reported 43 minutes ago

  @thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?

• 
  Grisha (@whoisgrisha) reported 49 minutes ago

  Almost doubled revenue in the past 28 days. Here's what I did ↓ The early weeks/months of your app are all about gathering data so set yourself up for that using Sentry for error tracking Posthog for session playback and tracking usage I had posthog hooked up to every step in my onboarding so i can see where people drop off This meant the step needed to be removed or improved. I could see what features in my app people kept gravitating towards so from a product standpoint I knew what I had to iterate/improve the experience of I hired a Fiverr pro to handle the setup of Apple Store Ads campaigns one optimized for conversion globally just so I can get eyes on my app More users = more data = more information for iteration Apps are science experiments Just because something doesn't succeed at first doesn't mean you failed. It just means you found another thing to iterate on.

• 
  Lau - CEO of Adam’s wing floof (@Lau_33847) reported 49 minutes ago

  Guess who has to bring her tablet into an apple store because the damn thing won’t stop shutting down and restarting for no reason 🤪 There’s at least $200 down the drain on a new battery (which I think is the main cause of the problems) if they do find something wrong with it 🤑

• 
  JoshWorksAI (@JoshPrompts) reported 50 minutes ago

  Who do really rich people go to for their tech issues? Like, say I'm a billionaire, and I have a problem with my Photos application. Surely I just don't go to the Apple Store...? Do I?

• 
  ArtsDoc (@ArtsArtssmity) reported 52 minutes ago

  @BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.

• 
  Bradley (@VerdeSelvans) reported 58 minutes ago

  Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.