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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 29 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • sflorimm
    Floro S. (@sflorimm) reported

    is apple store connect down, or is just me?

  • jamesyeung18
    James Yeung (@jamesyeung18) reported

    @aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!

  • modestasraz
    Modestas (@modestasraz) reported

    Crazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release

  • rolasB
    Rolas (@rolasB) reported

    @YoBoiiCrow I dont care much, its their problem if they sell it cheaper. All I can say is that they are legit, its like Apple store would not scam you. And I dont need to preorder this game lol

  • WealthEmpireHQ
    Ana | The AI Girl (@WealthEmpireHQ) reported

    @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

  • Romaly_1
    Romaly (@Romaly_1) reported

    @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

  • CromwellsGhosty
    Cromwells Ghost (@CromwellsGhosty) reported

    @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

  • thetripathi58
    Chidanand Tripathi (@thetripathi58) reported

    12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

  • mirrakhemani
    mirra (@mirrakhemani) reported

    Or change in the settings the lives stopped working. I’ve even taken my iphone13 to the Apple Store to see if the problem is there but it isn’t. And now the apps crashes every 2-3 mins and the time doesn’t build up and people don’t stay long enough where as in every stream before

  • caffeinexher
    ._amir (@caffeinexher) reported

    i had a problem w my mac and went to the apple store in germany and they said itll cost €500 plus tax so i j bought a new one and didnt get it repaired. now im in pakistan and went to this repair shop in isb and it was j a minor problem with battery and they fixed it for 10k.

  • DestinSailor
    Thomas (@DestinSailor) reported

    @Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.

  • Matronincharge
    ConsN-Jan 💜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 #together (@Matronincharge) reported

    @beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!

  • cmwalker
    Chris M. Walker (@cmwalker) reported

    This meme is supposed to be motivational… it’s actually bullshit. First of all it implies that 50% of people keep working at what they want to achieve. 1% is more like it. The other problem is that bro on the bottom gives up right before he succeeds. Thats optimistic too. Most people swing the axe one time and see it didn’t even break an inch off the wall and give up. People just do not want to do the volume that’s needed to succeed at anything. They think they want the result. They think they are willing to do the work. What they really want is the Instagram post. They want to appear to succeed. They want everything but doing what it takes. The reason I’m thinking about this today is that I just went through 236 revisions for the script of 1 video on a YouTube channel that hasn’t even launched yet. That’s after one channel took me 10 years to get to 100k subscribers. And despite all that boring tedious work swapping a single word for another… …I still don’t feel like it’s good enough and just had a thought on how I can make it better and am going to start over from zero. Most people give up when their first 30 second reel doesn’t make them Mr. Beast. Kobe Bryant used to take 800 to 1,000 made jumpshots a day in the offseason. Not taken. Made. He’d be in the gym at 4am doing the same boring movement thousands of times while the rest of the league slept. The 81 point games were built on ten thousand swings nobody saw. Steve Jobs scrapped the entire design of the first Apple Store when it was nearly finished, months of work, because he decided it was organized around products instead of around what people wanted to do. He started over. The redo became the most profitable retail on earth per square foot. Neither of them was a few inches from the diamonds getting lucky. They swung the axe an absurd number of times, hated a lot of the swings, and kept going anyway. So if you actually want to succeed at something, get ready to be bored. For a long time. Doing the same unglamorous reps long after it stopped being exciting and long before it started paying. Or, if you just want to look successful, take a photo of yourself, drop it into ChatGPT, and tell it to put you in front of a private jet. It’s gotten pretty good at that. Think Big

  • CyberSecAJ
    AJ 🏀 (@CyberSecAJ) reported

    @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

  • normalfunguy
    Hi (@normalfunguy) reported

    woke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store

  • HeyyyyShubham
    Shubham Kumar (@HeyyyyShubham) reported

    @kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers

  • TerryH38609
    Terry Hamilton (@TerryH38609) reported

    @johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits

  • MasterBismuth
    MasterBismuth (@MasterBismuth) reported

    I have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.

  • alex89912127805
    alex (@alex89912127805) reported

    @vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.

  • RahulSa38820390
    Rahul Salve (@RahulSa38820390) reported

    @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

  • guptasumeet
    Sumeet Gupta (@guptasumeet) reported

    @AppleSupport my imac has been lying with your genius bar for 20 days with no solution. Its latest model with all the top specs. Within warranty period and your team isnt able to fix it for so long ! Its been lying with your apple store in noida. Poorest customer service!

  • sean_plus_one
    Sean (@sean_plus_one) reported

    @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

  • Dir_Martinsz
    Martins | Film Director (@Dir_Martinsz) reported

    Una go buy phone for naija dey complain… I carted mine from Apple Store direct and till now the phone has not given me any issue.

  • annastayziaafi
    annastayziaa finance (@annastayziaafi) reported

    back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

  • Aishodiddd
    Affrah Tibs. (@Aishodiddd) reported

    Apple Store has been rubbing me down with ghost pepper paste.

  • amogoftea
    morgan (@amogoftea) reported

    I'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2

  • Roxi3Roxie
    Roxie (@Roxi3Roxie) reported

    @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

  • FIXMYPCSTORE
    Fix my PC Store™ (@FIXMYPCSTORE) reported

    Your M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.

  • BPhilosopher
    YuryTHoS (@BPhilosopher) reported

    @P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.

  • cutefoid
    plum (@cutefoid) reported

    @TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol