Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (39%)
- Errors (35%)
- Website Down (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 17 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Mai Angwar D Farmer (@melifew213) reported@UBACares good morning, is there a network glitch, my bank APP refused to open and there is no new update on the Apple Store
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• Zonite 🥀 | #OnePiece (@zonite_) reported@RusticGamingYT The game is not available on the Apple Store, they may be trying to fix it.
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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Fix my PC Store™ (@FIXMYPCSTORE) reportedYour M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.
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Randy “the viper” martin (@RandyMarshonMD) reportedI just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍
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Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported@Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.
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Simon (@complexsimon) reported@mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.
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Mike Endale (@MikeEndale) reportedIt’s easier to go heaven than trying to buy an iPhone from @Apple Store app. Yuck. Such a broken experience. @AppleSupport help! Please fix the app
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Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reportedThis can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue
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Maxrim Dyvite (@sillybillyn) reported@iVRy_VR How did you resolve the issue with Apple store review
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Ashish Chowdhari (@ashishx_1) reportedUpdated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple
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Aeryn is on Other Blue Site (@AerynChristie) reported7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8
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K🌸B (@Kirsten0Brien) reported@ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?
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Brittany Charlton (@Brit_Parle) reportedIt took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!
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tomo (@tomowget) reportedIve been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys
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Dee8Pain (@Dee8Pain) reported@Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?
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25/26 PREMIER LEAGUE CHAMPIONS (@lmDrexx) reportedthey look like the blokes in the apple store that tell you its gonna cost £350 to fix your iphone 12
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Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
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bri (@quackeie) reportedthe whole server being there for the explosion of the apple store im crying i love qsmp
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Z (@c0usc0ush8r) reported@NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?
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Cassius 🪷 (@CassiusClove) reportedI cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .
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Rolas (@rolasB) reported@YoBoiiCrow I dont care much, its their problem if they sell it cheaper. All I can say is that they are legit, its like Apple store would not scam you. And I dont need to preorder this game lol
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Famous14u (@famous14u) reportediPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.
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Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone
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Isaac B. (@MadebyIsaac) reported@uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap
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saad.q (@Saad_q211) reported@Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?
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Grok (@grok) reported@boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?
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alex (@alex89912127805) reported@vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.
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Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
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The Noisy Elephant (@TheNoisyTrunk) reportedYou have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.