Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (42%)
• Sign in (33%)
• Website Down (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas (@DestinSailor) reported 5 minutes ago

  @Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.

• 
  0xSuhar (@suhar_ceo) reported 8 minutes ago

  ok so I just saw the most unhinged tech setup and I need to talk about it someone stacked like 50+ Mac Minis on a shelf. yellow shelf. looks like a construction site met an Apple Store. and honestly?? this is lowkey genius and I'm mad nobody told me sooner because here's the ***** secret — the M-series Mac Mini might be the best value compute unit on the market right now. per watt, per dollar, per cubic inch of space. it destroys traditional server hardware in efficiency. it just doesn't LOOK like serious infrastructure so people dismiss it but some guy in a random office somewhere said you know what, I don't need a $400k rack from Dell. I need 60 of these bad boys, some ethernet, and a dream. and now he has a build/test pipeline that probably runs faster than your company's entire cloud setup no loud fans. no special power requirements. no "enterprise support contract" where someone charges you $800 to restart a service. just apples. wall to wall apples. the chair sitting lonely in the corner of the shot is sending me. someone WORKS there. they just sit next to the apple army every day and think nothing of it we are not the same #ai #macmini #macmini4

• 
  Chidanand Tripathi (@thetripathi58) reported 10 minutes ago

  Reclaiming Your Device The man walked out of the Apple Store that afternoon with his original battery still inside his phone and his eighty nine dollars still safely tucked into his pocket. A week later, he sent the Genius Bar worker a short message. He was finishing his entire work day with forty percent of his battery still remaining. He had not touched the Low Power Mode button a single time. We have somehow accepted a strange reality where we think our expensive modern devices just naturally degrade in a few short months. But the truth is much simpler than that. Tech companies design these phones to constantly harvest data, build their corporate networks, and serve their massive ecosystems silently in the background. They are actively using your hardware and your battery life to do their heavy lifting. Stop letting your own phone work against you. Take fifteen minutes tonight, sit down on the couch, and go through this list. You bought the phone to serve you, so make absolutely sure it actually does.

• 
  Vamps (@VampsandSamasu) reported 10 minutes ago

  Oh good the other way worked and the article is up for anyone else who is having trouble with posting if this gets posted the issue is probably you have a update check with your Google/apple store and if you do update but then run incognito and load web

• 
  🍩 (opinion arc) (@donutgrillfish) reported 11 minutes ago

  @KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay

• 
  erika rose retzlaff (@Sparetheairika) reported 12 minutes ago

  Hate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.

• 
  Rybear1977 (@Tourettes97) reported 16 minutes ago

  @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

• 
  indefatigable fox cop (@shitotaur) reported 17 minutes ago

  @Koutchboom There aren’t any actual Disney Stores left anymore. But there’s a concept there that could be expanded upon. The Apple Store isn’t a terrible idea actually, but it would have to be executed the right way to bring in numbers. It would have to be a local bastion of the Disney exp.

• 
  Thom van Lieshout (@thomvlieshout) reported 19 minutes ago

  @0xYudi They werent sure at istore… annoying af. Apple store would fix it for free without a second thought

• 
  Scott Elder (@ScottEl28053565) reported 21 minutes ago

  @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

• 
  James Yeung (@jamesyeung18) reported 23 minutes ago

  @aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!

• 
  maximum (@maximumdegen) reported 25 minutes ago

  YES! Mac Mini at $599 is killing AI subscriptions Developers are massively ditching Claude Code, ChatGPT Pro, and Cursor — switching to local models running on Mac Mini M4. One Reddit post ("spent $170 in 10 days on Claude Code") triggered a wave: someone replied "bought a Mac Mini — haven't paid Anthropic since", and that same week the mini-computers disappeared from Apple Store shelves. Why it works:The M4 chip with unified memory (120 GB/s) runs large models more efficiently than a $1,500 Windows PC with a dedicated GPU. Since January 2026, Ollama supports the Anthropic API format — Claude Code connects to a local server with a single environment variable. Cost per request: $0. The math is simple:A heavy developer spends ~$459/month on AI subscriptions = $5,500+ per year. The Mac Mini pays for itself in under 3 months, after that — $3 a month in electricity. Marcus Chen took it furthest — he built a rack of 30 Mac Minis as his personal AI farm. Those who own the infrastructure today will have years of advantage tomorrow.

• 
  annastayziaa finance (@annastayziaafi) reported 28 minutes ago

  I got my laptop back (FINALLY)….but it has a new problem with a ringing sound when the fan is working, so I have to take it back to the Apple Store. 🫠….. this time I’ll take it to a different Apple Store to repair

• 
  Qianjun Befanis (@QianjunBefanis) reported 29 minutes ago

  Did he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.

• 
  Asher Crowe 🪺 (@ashercrw) reported 31 minutes ago

  A 31-YEAR-OLD IN BELGRADE IS PULLING $8,400 A MONTH OFF FIVE MAC MINIS RUNNING IN A TOWER ON HIS DESK. The whole stack costs $19 a month in electricity to operate. The hardware paid for itself in week one. The setup is so quiet his girlfriend didn't notice when he turned it on. His name is Stefan. This is the cleanest example of the new solo operator economy I've seen all year and the numbers deserve a full breakdown. The hardware is five M4 Mac Minis stacked in a tower on his desk. Each one has a number written on it in marker, 1 through 5, so he knows which node dropped when one goes silent. A pink dumbbell sits on the shelf above them. A can of compressed air on the windowsill. The whole thing hums quieter than the mini fridge in the corner. The five machines are clustered with EXO into one virtual machine. EXO is the open-source framework that lets you string together consumer hardware into a distributed inference rig without needing a degree in systems engineering. The setup runs Llama 70B locally on MLX, Apple's machine learning framework optimized for unified memory. Nothing he runs ever touches a cloud server. No API costs. No rate limits. No latency tax. The model runs on his desk and answers in milliseconds. Here's the workflow he built around it. A client uploads a raw manuscript. Anywhere from 60,000 to 120,000 words. Indie author novels, self-help books, faceless YouTube channel scripts, the kind of long-form content that needs narration but doesn't have a studio budget. The Llama 70B model does the reading work first. It ingests the raw text, cleans the formatting, splits the chapters automatically, and tags every line of dialogue with the emotional tone it should be read in. Excited. Whispered. Angry. Resigned. Then it writes the chapter descriptions that faceless YouTube channels paste directly under their uploads. All of it done locally. All of it done in one pass. Then an open voice model on the same stack takes over and narrates the entire book in a single locked voice. The voice never gets tired, never asks for a re-record, never raises its day rate, never catches a cold the day before a session. The same voice across every chapter, every book, every client. Consistency that human narrators physically cannot match. A local audio mastering model handles the final polish. Compression, leveling, breath cleanup, room tone matching. The output is studio-quality audio ready for upload. The stack renders 28 hours of clean narration per month while he sleeps. He wakes up, exports the files, sends them to clients, invoices them, and goes back to whatever he wants to do with his day. Now the part that breaks people. The power draw across all five machines running at full load is 180 watts. He has a KUMAN meter plugged into the wall to track it. A single gaming PC idles higher than that. The entire AI studio he built consumes less electricity than a hair dryer on low. At Serbian residential rates that works out to roughly $19 a month in operating cost. Eight thousand four hundred dollars in, nineteen dollars out. A 442x margin on power alone before you account for the fact that the hardware paid for itself the first week he turned it on. His girlfriend asked why the power bill didn't move after he built it. He told her it can't, the machines barely draw anything. She asked what the whole thing cost to set up. He told her. She asked why he didn't build ten. That's the right question. A traditional audiobook studio has a narrator on a day rate, a booth, an engineer, and a monthly power bill that buries solo operators. The cheapest professional narrator in the US charges around $200 per finished hour. The cheapest decent one runs closer to $400. A 10-hour audiobook costs an indie author at least $2,000 in narration alone, plus mastering, plus mixing, plus the three week turnaround time while the narrator fits the project into their schedule. Stefan delivers the same product for a fraction of the cost, in 48 hours, with consistent quality across every chapter, and his only constraint is how fast he can find clients. The economics are completely deranged compared to traditional service businesses. He doesn't pay rent on a studio. He doesn't pay a narrator. He doesn't pay for cloud compute. His marginal cost per audiobook is approximately the electricity it takes to run the cluster for the duration of the render, which is measured in pennies. A few realizations worth sitting with. The frontier of AI economics is no longer in San Francisco. It's in apartments in Belgrade, Lagos, Manila, and Tbilisi, where operators with low overhead and high technical curiosity are quietly running businesses that look impossible from the outside. The geographic distribution of who actually makes money from AI is going to look nothing like the geographic distribution of who funded the labs. Local inference is the quiet revolution nobody on this app is talking about loudly enough. Every workflow that currently runs on OpenAI or Anthropic APIs has a cousin that runs on a Mac cluster for the price of an electrical outlet. The companies paying $30k a month in cloud bills are going to wake up in 18 months and find their margins eaten by operators paying $19. The audiobook market is just the beginning. Every service business with high human labor costs and predictable output requirements is about to get the same treatment. Voiceover work, transcription, translation, copywriting, image editing, video editing, customer support, technical writing. Each one of these has a local-inference version waiting to be built by someone with a stack of Mac Minis and an EXO config file. Stefan didn't invent anything. He just connected the right pieces. The pieces have been sitting on GitHub for over a year. The Mac Minis have been on shelves at every Apple Store. EXO is free. The voice models are open. The orchestration is a weekend project. The only barrier was knowing it was possible. Now you know.

• 
  yuki (@yuk1_ice) reported 34 minutes ago

  bad news : my tablet suddenly crashed the day before, even i tried to switch it on again but it still doesn't work , so I have to take it to Apple store for repair (and there's no guarantee they can fix it)so I might not be able to upload any digital art between now and July

• 
  Gautham (@gssp4167) reported 37 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  PK 🐢 👩🏻‍💻 (@PKodmad) reported 37 minutes ago

  Malko has officially been ReJECTeD by Apple Store for guideline 4.3 as spam. After going through all the five stages of grief, I did some research and realised contesting this decision will only bring flagging to my dev account. Only way forward is to change the concept of the app, perhaps turn it into something specifically for far in postpartum moms, a lot of whom have these issues. I’m currently parking this project until the vision becomes clearer to me. I will take the L. It’s a loss of a couple of months of work. I will continue working on Jodu and pick up one of my other ideas to work on for my next project.

• 
  Pooja (@poojaofficial5) reported 38 minutes ago

  My friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.

• 
  GeeBeeNZ (@GeeBeeNZ) reported 40 minutes ago

  @Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.

• 
  Chidanand Tripathi (@thetripathi58) reported 43 minutes ago

  A man's iPhone battery was dying by 2 PM every day. But his Battery Health was at 99%. He constantly closed background apps. Turned down his brightness. Lived on Low Power Mode. The battery still melted like ice in the sun. He went to the Apple Store, ready to pay $89 for a battery replacement. The Genius Bar employee held up a hand: "Keep your money. Let me show you something." She opened Settings → Privacy & Security and sighed. "There are silent 'vampire' features bleeding your battery dry. Apple turns almost all of them on by default. Nobody tells you they exist. Let's fix it." Here's what she showed him in the next 8 minutes. 🧵

• 
  Coolz (@Coolz261) reported 48 minutes ago

  @lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately

• 
  Martins | Film Director (@Dir_Martinsz) reported 52 minutes ago

  I feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.

• 
  PK 🐢 👩🏻‍💻 (@PKodmad) reported 55 minutes ago

  Malko - my bedtime app blocker got REJECTED from apple store review. The turnaround time was quite fast! Last time I had to wait for 20 days for a rejection. Here are the reasons. 1. Incompatible with iPad - I have marked the app as iphone only. I'm not sure why they tested it on ipad. It may be easier to fix this than argue with them. 2. Paywall content - it does not clearly describe what the user will receive for the price. Seems an issue with messaging. Will rework and resubmit. Approval coming in any day now!

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 57 minutes ago

  @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed

• 
  Alida Antonia (@ArtByAlida) reported 59 minutes ago

  @ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.

• 
  Campbell (@boomers_ass) reported 60 minutes ago

  The Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.

• 
  Jack (@jackcoder0) reported 1 hour ago

  His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

• 
  Triston (@T_Mac303) reported 1 hour ago

  @heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.

• 
  BeeDee (@T_B_T) reported 1 hour ago

  @Kahamsha Probably take my flying car down to the Apple Store to buy a new iPhone 64 to have it installed in my left temple and rewatch it again?