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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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sup nerd
(@greg_kvlis) reported
Why tf the apple store make me turn off find my friends before giving them my phone to fix? They finna kidnap me?
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Dimitrios Raptis
(@DimRapUK) reported
@NBA @nyknicks @obitoppin Just fix the new app, it does NOT work. This is a joke, I haven’t seen such a poor application since the inception of Apple store
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Derek Barclay
(@dw_barclay) reported
After 45 minutes of being bounced around back and forth between actual humans, I eventually got dropped. So now I’m back to talking through robots. All while the Apple store down the street has the same version I could easily swap this out for in person 😤
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Zannah
(@feelinfades1121) reported
@kaylin_416 NO?!? I was offline at the Apple Store trying to fix it :(((
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James Adam Allen
(@jamesallen1938) reported
@RobMKendall Hello, I wanna know why I can’t get on the WIBC app in the Apple Store for the App Store. Either way it keeps on saying there’s something on my Internet but it’s the same that I’ve had for over three years and I’ve been listening to your soul and now I can’t, is it not working
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Herb Bowie
(@herbbowie) reported
@joesteel I’ve generally had very positive experiences with my local Apple Store in Seattle — not really anything like the issues you describe. It’s definitely a Think Different kind of store, but it works for me.
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Rajp
(@RajivGandhiP123) reported
@AmazonHelp They are asked me to visit Apple Store to get the report I have submitted the report still you guys are playing with me saying that is not the correct report ...but apple bis saying that is the only 1 report sharing to customers who coming with such issues....
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Sanny
(@san3ssen) reported
@Will_LCFC1884 @Apple @MaxWinebach Yes, exactly the same. The guys at the Apple Store have never seen this glitch, but they changed the watch for a new one.
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Amy FDS
(@AmyLianLian) reported
@Shijun114514 I went to the apple store to fix some problems related to my drawing programs these days,,, needless to say I was very cautious
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Stavros03
(@Stavros031) reported
@Apple I have a serious issue where I've found out your devices on the Apple Store are refurbished and sold as brand new having spoken with apple on 2 different devices it's very clear your trying to hide this from potential new customers
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Dr. Stacey Lowery Bretz (she/her)
(@SLBCER) reported
@GingCER I had this problem with my mac laptop. it's a known issue. took it to an apple store for a free keyboard replacement.
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Star Wars Fonts
(@starwarsfonts) reported
1 like = 1 please fix it faster apple store
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Jack
(@VSM_GCK) reported
1st I thought "just a fluke." Returned it no issues. 2nd was activation locked to unknown icloud account. Apple store refused to return, told me it needed to go to Apple 4 repairs, Apple Repair said it could not repair, I had to call support & explain situation to return it.
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spooky (julia’s version) 🌻🎃
(@juliawritescode) reported
@QueenRiley1337 @EnergizePhoenix Do iiiittttttttt You can literally just walk into an Apple Store and ask the people there if you can try them (they wipe them down with alcoholic wipes after)
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ღ jeca ღ 🐳🧚🏻♀️🦋 || Kinn Apologist ||
(@paisleyblu) reported
...so i had trouble with my laptop AGAIN and had to wait six days before i could take it to an apple store AND then i did and then they fixed it but unfortunately all my data was wiped so now i have to start from scratch
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Isaac Duran
(@hvymtlvr) reported
from
Las Cruces, New Mexico
@Johnnrevelry Go to the Apple Store It’s a known issue They should be able to test them in the back and issue a brand new pair at no cost 👍🏽
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Nicholas Terry
(@NicholasJTerry) reported
@ChanceCatucci @sondesix I'm not trying to bash Pixel, iPhone's have tons of issues as well. But with the iPhone, at least you know issues will almost certainly be resolved rather quickly, and if not, there are Apple Store's everywhere. With Pixel, you're simply out of luck
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Hitesh jain
(@hitukatrela) reported
@AmazonHelp Hello you are replying the same thing to go to apple store. Neither the are accepting nir giving denial letter. It's fake product. Kindly resolve my issue with replace or refund
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Brianne Richson
(@bri_richson) reported
I took my phone to the Apple Store because I’ve been having outgoing audio issues and the feedback was “do you have a dog? Because there is…hair…inside the phone” and it was the most on brand thing that has happened to me in awhile
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Luca Filippini
(@SoundLFS) reported
@NikeService @Bastien_Cs Same problem for me and others in Italy, it is not Apple Pay but every time you update the snkrs app on the Apple store the snkrs app removes the Apple Pay payment from all those who have iPhone 13pro on and iOS 16
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Richie 🍀⚡️
(@richiewinss) reported
@sof1azara03 From apple store its error miss sofiaa :(
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k
(@krrritz) reported
facing gods judgement at the apple store with my broken Mac book that works properly but for some reason has broken hinges so I have to use it like an iPad
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no limit tay.🥶
(@tayjointsss) reported
anyone can tell me how much the Apple Store charge to fix a broken screen
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Felix Cervantes
(@felixcervantes) reported
Hey @Apple @AppleSupport is the Apple Store down? Keep getting “503 Service Temporarily Unavailable “ when I hit the Review Bag button. (Apple Safari 16.0, OS 12.6 Apple M1 Mini)
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Angel Rosario Jr.
(@AngeDeusRex) reported
from
Chicago, Illinois
@VerizonSupport I’ve done it already. Many times. No fix. I got a new iPhone after the trade-in, contacted you folks, was on with Tier 2, no fix. Got a new iPhone after that, same problem. All the tests, resets, troubleshooting, even at the Apple Store. Nothing.
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Toni Tech LLC
(@ToniTechLLC) reported
Does anyone have problems with the @Apple store with updating their Apple one plan?
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Rob Howard
(@warpedgeoid) reported
@Casey I just got an AppleCare replacement iPhone 14 Pro at the Apple Store, and the esim caused me serious problems. The old phone had already been wiped by Apple but the new one wouldn’t activate. They couldn’t help me, either. The suggestion was that I leave the Apple Store for VZW.
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arax saw dwd x2
(@grapesjuicehrry) reported
the apple store didn’t fix my ******* computer they sent it back unfixed like???
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Sylvia Lydia Morelos
(@SylviaLydiaMor4) reported
from
Santa Monica, California
I am on the right track. Threats are credible. I'm on my way to the Apple store in Santa Monica on 3rd street. Perps are looking for trouble.
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Spectrobits
(@Spectrobits) reported
It's Friday, but I still feel like I have to go to work tomorrow... 💧 I have to take my mom's iPhone to the Apple Store tomorrow to see if they can fix her no service paradox. "Update to get service." the menu says. I update, and the menu still says it.