Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Sign in (33%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 13 days ago |
|
Guayaquil
|
Sign in | 13 days ago |
 New York City
|
Sign in | 14 days ago |
|
Malibu
|
Website Down | 17 days ago |
|
Houston
|
Errors | 19 days ago |
 Lille
|
Website Down | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
DaveTheLibertarian (@Libertarianist3) reported@Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.
-
DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported@DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.
-
Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
-
🌏♡‹𝟹ン김채원⌗. . . .!💒 (@Chuuwies_) reported@HiTVofficial The app is not working there isn’t the glory revenge for others and others kdramas and the app it’s not on Apple Store it’s been 2 weeks that is not working pls fix it I want to watch the glory 😰
-
aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
-
MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.
-
kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
-
Yash Thakrar (@yashthakrar1996) reportedApple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
-
The Hateful Creole (@Creolekordei) reportedOh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.
-
RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reportedI went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.
-
Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
-
I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
-
Jon Kissner (@JonKissnerOhio) reported@fold_app The Fold app will not load on my iphone 13 this morning. Is there a technical issue happening? I have the most current version of the app according to the Apple Store and I have restarted my phone. Please advise
-
Jason The Founder 📱 (@JasonBFounder) reportedGenuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice
-
Island Life (@galaxy_orion) reported@unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.
-
DeadAss Tho? (@BonelessHalal) reported6 ******* years down the drain. I am so upset right now, I feel like I won't be able to move on and I honestly don't want to because my heart still wants to hold on for her in case I improve so well she reconsiders. I just **** man. boutta have a breakdown at the apple store lol
-
SHANI (@SNEALMade) reported@stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.
-
stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
-
Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
-
sy•ah (@obviouslynotdes) reportedwhy im in the apple store thinkin i seen my old ***** i need to lay down
-
Ayushi Thoughts (@CleverlyChic) reportedAs a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌
-
Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.
-
Just Laura (@teachingin407) reported@vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.
-
heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
-
Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
-
kenneth (@KennethMartin7) reportedGoing into the Apple Store today for a fix that’ll either be free or the cost of a new phone.
-
rudestlittlebitch🩰 (@onikaitaly) reported@svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.
-
Ellie Mae (@EllieMae814246) reported@Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.
-
Football Ferreira (@FootFerreira) reported@richnweirduke Take back to the Apple Store and report Arsenal for this problem
-
Dr. Owlo R.D. (@Drowlord101) reported@Kronykal Everything fun vanished. KB Toys shut down, Hot Topic turned into hot garbage, Spencer's Gifts went x-Rated. Radio Shack was replaced with the Apple Store. Suncoast was replaced by Netflix. Arcades started charging several dollars to play games as home video games got cheap and excellent. Also pop culture got more depressed and angry and strangers stopped looking safe or fun to be around.