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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Sign in (29%)
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Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website Down | |
 Ghāziābād |
Website Down | |
 London |
Errors | |
 Santa Cruz de la Sierra |
Sign in | |
| Ashburn |
Sign in | |
| Kansas City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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landa
(@GerlandaDeCaro) reported
how is it that I get a new replacement phone from apple bc my phone stopped working due to an issue on apples hands, I get a replacement phone 5 days ago and im already back at the apple store to get a new one??? lmao I am livid you guys can kiss my *** @Apple
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Ant
(@Antny_ovo) reported
@krby8888 idk i’m terrible at taking notes and i feel like i’d look like a bit of a prat pulling out the whole apple store from my bag for a lecture
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Jason Sthare
(@JSthare) reported
OMFG @CashApp You suck.. Had a friend send me money and I have the app on my computer but, you forced me to delete stuff from my phone and download the app just so I could accept the payment. Never had this issue before... Hope the $ from the apple store and google play is worth
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Karam M. Shadad
(@shadad4ever) reported
@AppleSupport Who facing a problem with applying Apple Store credit to an order . Apple can’t solve the problem since a week ago .
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Mason Dillinger
(@BriarPatchKid69) reported
@RexChapman That’s like making a claim that slavery was worse than the holocaust. Both terrible and why ask people to compare the two tragic crimes/events? You sound like a guy that would rob an Apple store to pay for your dope habit. Nobody takes you seriously.
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Mike Sapiton 🇺🇦
(@sapitonmix) reported
@mahaniok Weird then, for me similar problem occurred much later. No better way than going to the nearest Apple Store for the check up then, I suppose :/
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Fake Democrat®
(@G0ldkloud) reported
@Liv_Agar I'll never understand why people aspire to have the same aesthetic as an Apple store that is currently burning down.
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vlacibo
(@vlacibo) reported
@MikeDizzll I brought my broken iPhone to an Apple store and it was replaced on the spot with a new one, no questions asked...so f off Samsung lol
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waxercat
(@waxercat) reported
My S21 Ultra died on Tues. Started with NFC not working for tap'n'pay, then was randomly rebooting, then not turning on, then turning on & stuck on boot screen for hours. FFS. Was so mad I went into Sydney Apple store to buy 14 Pro, & told they won't have them for 6 weeks?
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Vintage Key ☥
(@roxanneHONEY_) reported
remember when I said that my phone dropped in the ocean ….. yeah safe to say I’ll be at the Apple Store soon as I touch down. I am literally phoneless rn
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Jackson Barlow 🌹|🐺🟥|🦀
(@JacksonBarlow7) reported
@AppleSupport i spent 4 hours of my day today at an apple store where they tried to help me but then realized the problem I was having was a “feature, not a bug”
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b :)
(@baigul_) reported
did i ever talk about seeing the apple store get robbed that was fun i was with my dad and his fiance and we were just walking down the street when suddenly 3 guys run right past us and into a truck that was waiting for them. my dads fiance ran after them and tried to..
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Jaymes Sorensen 🐝
(@JaymesRS) reported
@caseyliss I just left an Apple Store appt b/c of seemingly increasing overheating issues too. The Genius Bar tech swiped up and said it was because I had too many apps open in the background and had me swipe them all away. 🙄
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CUFF IT Stan Account 😌
(@joellemarrie) reported
I saw a video on TikTok about the girl in the pink shirt dancing in the Apple Store she apparently is in trouble because she’s neglected and abused her kid like wtf. Then she was TikTok live having a break down because she was mad people kept bringing it up
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Caucm - 지현
(@ClauBauh) reported
@DisneyPlus What a NIGHTMARE to get a subscription with this people #DisneyPlus from the Apple Store and not able to login on a Website or another non - iOS device. This goes back couple years. Its 2022..Better of with many Users friendly Streaming service. Shameful.
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goddess_liliana
(@goddessliliana_) reported
@PayyWillow Got my iphone yesterday and it‘s already not working anymore 🙄 hope they can fix it at the apple store Hope you girls have better luck with yours
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Abhinav Kotnala
(@kotnalabhi) reported
@AppleSupport Incompetent & disgusting support experience at Apple Store Southampton, England. In spite of fixing a software issue, genius bar tech concluded it H/W issue & recommended a £350 replacement of the trackpad, alleging my friend that he water damaged the device.
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Krawgles
(@Krawgles) reported
@zcikart If there’s an issue with the port you can bring it to an Apple Store and they can fix it for free. Usually it’s just dust or lint build up in the port itself.
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Tyrell
(@ty_rell_) reported
from
Dún Laoghaire-Rathdown, Leinster
@LukeMiani I just left the Apple Store myself from Ireland and they told me it’s a software problem. Apple is aware of it and are working on an update to fix the issue. They said if it keeps bugging I should bring it back they will give me a refund or a new one.
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GrandpaScott
(@Johnny76512976) reported
@exfundiediary My wife homeschooled our 3 children. She melted down at the Apple store at the mall. She was changing a password when she realized she was no longer their teacher and then had an existential crisis/sobbing breakdown in front of a very confused “Apple Genius”
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Freddy Valladares
(@FreddyValla12) reported
Apple Store Page Not Found Error
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Filinto Delgado
(@filintodelgado) reported
@LibreOffice @Unuhinuii Those are the problems of monopoly, Apple got the apple store, Google have the play store, Microsoft if trying its own all to get absurd amount of money from companies. That's a real problem.
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DarkNLovely 05
(@KristianLady) reported
@GeekSquad Count your days!!! How do you have me in here for two days and can’t fix my AirPods that I purchased from @BestBuy Now I have to drive cross f’n country to find a @Apple store!!! Yes… I’m upset!!!
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Morty ☯️
(@hersh_ya) reported
I wonder if anyone has ever fallen down the stairs at an Apple Store
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🚬got
(@pussynits) reported
@atsukisaki no because I had just been to the apple store to get it replaced because I had broken it the week before and everything hadn't been restored😭
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Nishant Kumar
(@iamnkdeevan) reported
@Apple @AppleSupport Incompetent & disgusting support experience at Apple store Southampton, England. In spite of fixing a software issue, genius bar tech concluded it H/W issue & recommend a £350 replacement of the faulty H/W, alleging that I dropped or water damaged the device.
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Melissa Nolan
(@KeeneGal) reported
@mikedorr77 Thx for the advice. I’m going from XR to 14 so it’s been about 4yrs. Dude @ Apple Store said the cameras on the new phones are quite prone to cracking bc they protrude out pretty far and that in and of itself makes AppleCare worth it bc those would be v pricey to fix otherwise
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Nikolay Dymchenko
(@NikolayD__) reported
@BenGeskin It is popular thing for many iPhone’s, not only for 13 series, my friend had this problem with iPhone X 2 times and 2 times he had a new phone from guarantee for free, and it was in Ukraine, country without Apple Store’s
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will
(@willmalone365) reported
My 2019 MacBook Pro 15 inch has been giving me issues lately so I brought it to my local Apple Store. I just want to say that even post-Covid Apple still has the best customer service in the game, when everyone seems to be failing in that regard. Good job Apple
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SonyLIVHelps
(@SonyLIVHelps) reported
@alokeranjan Hello! We understand your concern. Please contact Apple store in this case. They will validate this issue for you.