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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Sign in (43%)
  • 29% Errors (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Aubenas Sign in 14 days ago
Billy-Montigny Sign in 22 days ago
Nantes Website Down 2 months ago
Capitólio Errors 2 months ago
Adelaide Errors 2 months ago
Ahmedabad Sign in 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • IjuakosXqwzts
    Ijuakos (@IjuakosXqwzts) reported

    @apple, I am waiting for my refund check for the products I’ve paid inflated prices as you passed those tariffs down to your customers. Fortunately, I bought everything through the Apple Store and all the applicable transaction details should be on my account.

  • dehenau_
    Bryan DeHenau🇺🇸🇺🇦 (@dehenau_) reported

    The closest Apple store to me is 45 minutes away at Sommerset. I guess my part of town is too poor for @Apple They just closed down the one at Partridge.

  • Numan_Ai12
    Numan (@Numan_Ai12) reported

    So I asked the Apple Store technician the same question again: "Do these settings activated by default really protect the user... or are they slowly wearing down the device?" He didn't have an answer. But every iPhone he checked that day had exactly the same 2 options ACTIVATED. Silently heating up in their owners' pockets.

  • DylanBishopX
    Dylan Bishop (@DylanBishopX) reported

    @Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks

  • Paul250889
    PaoloG 🏦 🇮🇹 (@Paul250889) reported

    Most people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎

  • blue_dalilah
    𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported

    @delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you

  • howyouarrive
    昶謲 (@howyouarrive) reported

    I have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.

  • JohnStrom64
    John Strom (@JohnStrom64) reported

    @ValerieAnne1970 Yep. My iPhone 11 suddenly started having issues typing messages. Never damaged or wet. Just one day, started acting up. I took it into an Apple Store and was told that it would cost more to ‘fix’ it than to get a new one and they wouldn’t guarantee they could even fix it.

  • nikewrayy
    🍃 (@nikewrayy) reported

    @markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.

  • DeffJeezus
    Deff Jeezy (@DeffJeezus) reported

    @_GTAVI_ I don't. They had the opportunity of a lifetime to generate early 00's Apple Store hype for a midnight release of this game. Naa Code in a box and maybe a physical release down the road. I hope the story gets leaked TLOU2 style.

  • shotaroto
    trader jobi (@shotaroto) reported

    spent my last dime on this PLUS got a crush on the apple store guy like what’s the use in all of this for it to glitch

  • mohit2asdf
    Mohit Gupta (@mohit2asdf) reported

    @RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .

  • theodysseis
    sun 𓆩♡𓆪 (@theodysseis) reported

    the apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………

  • calfeswallet
    Calfes (@calfeswallet) reported

    @Seleb411 Download Calfes Wallet from either Google Play Store or Apple Store to get started, create your wallet in simple steps, keep your recovery phrase safe by writing it down probably on a piece of paper. Then explore the world of decentralized finance

  • krispuckett
    Kris Puckett (@krispuckett) reported

    There were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.

  • s6ullys
    soph (@s6ullys) reported

    i was having issues with my phone and had to go into this apple store once — the way my fear of heights kicked in on that staircase it wasn’t even funny 😭

  • kossisoroyce
    Kossiso Udodi Royce (@kossisoroyce) reported

    African AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.

  • lsmagin
    Lev Smagin (@lsmagin) reported

    @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

  • hybrid_lfc
    HyBrid LFC🛡️🔴 (@hybrid_lfc) reported

    Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. People will create unnecessary agendas from it right now.

  • therealdoie
    star (@therealdoie) reported

    why am i having so much issues changing my apple store location im gonna jumppppp

  • askvitaliy_
    Vitaliy Sokolov (@askvitaliy_) reported

    @lilyraynyc There are really only two reasons why people leave reviews: either they received exceptional service (or an exceptional product) that completely blew their mind, or they are super unhappy. The proof of this is very simple: look at the reviews for any Apple Store. Apple is the number one brand in the world, and people absolutely praise their products. Yet, none of their physical stores go above 3.8 stars. On Yelp, some of them don't even cross three stars, and on other apps, the ratings are even lower. Do you think all of their customers are unhappy? Of course not. But if everyone left reviews, we would see a totally different picture. The reality is that people need to be incentivized to leave reviews, because otherwise, they simply won't write them. Think about it: • If you go to your local pizzeria and have a regular slice of pizza, are you going to pull out your phone and write a review? Probably not. • But if someone doesn't like their slice, they are going to write the nastiest review in the world. Meanwhile, the hundreds of other people who eat there every day and enjoy it will write nothing. As humans, we only pull out our phones to write a review when something ridiculous happens and we want the world to know—either because the service was mind-blowing, or because we are super upset. When our expectations are simply met—like going to a hotel, having a regular stay with no problems, and getting exactly the room we expected—we don't think to do it. That is why the whole review ecosystem is broken and unfair. It only captures the people who are super happy or super unhappy, leaving almost no representation for the silent majority in the middle. If you want regular customers to write reviews, you have to incentivize them to pull out their phones. We all have busy lives, and nobody has the time to search for your business and write a review for free.

  • rozieramati
    rozie (@rozieramati) reported

    the endless livestream started when i was at the cheesecake factory for the 1st time with my mom. this boy i liked was the first to text me about it. my phone was ab to die so i pleaded to go charge my phone in the apple store. my mom agreed & i ran down the grove to watch <3

  • _champs4
    Champs ♞ (@_champs4) reported

    Telegram will be back on the Apple store, It's a little glitch from the App store team.

  • ReyNemaattori
    Rey Nemaattori (@ReyNemaattori) reported

    @UttarandhraPlus @sanpellyenjoyer Blacks looted, you mean: blacks looted the apple store. And you're right, the problem isnt cultural, its genetic.

  • anthonywoolf
    Anthony Woolf (@anthonywoolf) reported

    Is it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.

  • casper_calls
    kasper (@casper_calls) reported

    Detroit believed a viable electric car was impossible. Elon Musk believed Tesla had to prove the industry wrong. This clip is from 2007, when Tesla was still imagining service centers that felt closer to an Apple Store than a traditional dealership. The larger goal was not simply to sell Roadsters. Musk wanted Tesla to become evidence. The technology could work. People would buy it. Electric cars could be desirable instead of feeling like a compromise. He also explains why selling Tesla to an established automaker would have slowed the mission down. Incumbents usually ask whether a strange new product fits the existing business. Startups can ask whether the existing business deserves to survive.

  • jtaby
    Majd Taby (@jtaby) reported

    @leonsasson like 6 inches. I didn't even think twice about it, but my screen had cracked and was replaced at the Apple Store so maybe if your screen is replaced then you have an issue?

  • pfernan95dev
    Pablo (@pfernan95dev) reported

    @vedanthk_ @BratDotAI Well actually not that bad! The real problem is when you are a noob and need to resubmit 3 version before the first approval.. Got me like 1 month to get the first release on apple store🥲

  • jdiii4
    JD (@jdiii4) reported

    @MarieIsabellaB Almost got arrested in Verizon over the same issue. Needed a replacement and manager said I could not get one of the phones in the store. Another worker told me to go to the Apple Store. Never stepped foot in Verizon store since.

  • __chiefdosa
    Dosa (@__chiefdosa) reported

    @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE