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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@SixgodMarleyG @Apple Should be an easy fix but ya gonna have to take it to Apple store or one of them Asian guys that can fix any phone. 👌😅
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𝕋𝕒𝕤𝕙𝕒.
(@tawshuhh) reported
from
Boston, Massachusetts
He’s like “Go up the stairs, take a right, walk up the ceiling, down the escalator and take a left at the stairs”....Like boy if you don’t just tell them you’re across from the Apple store.....
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The Thirsty Tales
(@thethirstytales) reported
from
Chicago, Illinois
@TheUncorkedLib I got the newest MacBook Pro 13 inch. The biggest issue is they took out the USB plugs so you need an adaptor for that. It is smaller than my old Mac air. It’s a beast with memory and processing. A friend works at an apple store and has a friends and family discount
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child of D Greatest
(@Temmysparkles) reported
from
Bloomington, Minnesota
I used my own hand to cancel my debit card yet still went to Apple store to try and buy something. I so slow.
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Mechelle Stans Everyone On #AgentsofSHIELD
(@MLHuberWrites) reported
from
House Springs, Missouri
Me: *Eating apple turnovers* Cat: Meeooow Me: I don't have canned food for you. Cat: Meeeeeeeeeeoooooooooooow Me: Cat: MEEEEEEEEEOOOOOOOOOW Me: Okay, I admit it, I'm a terrible cat parent and I'm *sorry*. Cat: Me: Cat: Me: Cat: Meow Me: Fine, I'll go the store!
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claire hubble
(@clairehubble) reported
from
Manhattan, New York
going on hour Two of being at the apple store trying to get someone to fix my laptop.... why am i being tortured
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Laura Harmon
(@LauraNHarmon) reported
from
Ocoee, Florida
@noelain_mariee See if you’re able to add it on. If so, wait a month (if the phone will survive) and make a claim. Can always see what the Apple store says too, see if they can identify the issue.
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Sindiswa Dube
(@SindiswaDube_) reported
from
Durban, Province of KwaZulu-Natal
This is why I cannot trust apple products unless they come from the i-store or another registered apple seller. I’d be so heart broken.
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Is your name on the lease??
(@kaylaiko_) reported
from
Houston, Texas
I spent $200 at the Apple store 8 DAYS AGO to fix my phone screen. Just for my phone (with a case and a screen protector on it) to fall out of my hands and shatter. I. Am. Sick. 😩
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Ty💸
(@Tydollaahh) reported
from
Barcelona, Catalunya
I went to the apple store out here to get my phone fixed cuz the rep said I can go to any apple store and they’ll fix it. I get to the apple store and they said only if my phone was AT&T they would be able to fix it. I asked ahead so I wouldn’t waste my time going down there🙄
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LUZTS
(@nvmluzts) reported
from
Genève, Genève
@yUumi_jam The disk drive is locked for some reason when I opened it kanina. Only way to fix it is either delete the disk or bring it to Apple store
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shaumbé of arimathea; finna put you in the ground
(@SHAUMBE) reported
from
Brooklyn, New York
freel though if you fix an apple product without having to go to the apple store to receive your scourging you just did a sign + a wonder
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Michigan Made BustZownn
(@BustDwnLambiana) reported
from
Novi, Michigan
So my iPhone is all types of ****** up. At the Apple store now. They may have to give me a new phone if they can’t fix this issue.
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Rev. Harold Lowe
(@iamharoldlowejr) reported
from
Renton, Washington
My family be asking me how to fix they phones and computers like im an Apple store 😂😂😂
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Sage Kronsell
(@sleyheron) reported
from
Flagler Beach, Florida
24: My general dislike for Apple stem from a time when I was delivering packages to an Apple store that broke out in spontaneous applause for someone deciding to buy his first iPhone. That's simply too cultish for me when it comes down to simply buying some electronics
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favourGodson
(@favourGodson14) reported
from
Port Harcourt, Rivers State
@baeyonsi @call_me_ayokay Mine isn’t slow at all. I easily download apps in apple store and also watch videos for long on YouTube. The time frame for downloading is same as my MTN and Airtel. 😌😌😌 They also hv good deals on data.
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⭐️⭐️⭐️🌟
(@WaddellChelsea) reported
from
Salt Lake City, Utah
Just sitting in the Apple store thinking about all the tonsil hockey that must’ve gone down on the Lyon peninsula last week.😅
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Kearistin Meaira
(@AnElectricNote) reported
from
Franklin, Tennessee
For Apple to be the Modern Technology most individuals desire, their CoolSprings Store smells like a complete zoo. I know it’s the individuals and all the people who just want to see their stuff but it smells terrible in here. Please invest into some form are air filtration
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Deepak Kaura
(@Deepakkauramd) reported
from
Paris, Île-de-France
@LVServices just at your store on Champs-Elysées and had the most terrible customer experience I have ever had in a retail store. You need to learn something from Apple that has busy stores and still provides classy, caring service. I won’t shop your brand again...ever.
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ngwana mokgekolo
(@MichelleLuthan1) reported
from
Johannesburg, Gauteng
@IamSiba_B Settings>iTunes & App Store> click on your Apple ID> view Apple ID> scroll down to subscriptions and cancel if it’s there. And if whatever you want to cancel is not there then it’s all good. Idk try that. Might help.
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stace ❄️
(@staceybabyyy_) reported
from
Rialto, California
She getting down in the apple store I’m crying
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Gregory B. Sadler
(@philosopher70) reported
from
Milwaukee, Wisconsin
Well, some technology issues strike again. Got a MacBook Pro laptop with a black screen, about an hour put in trying remedies, and an appointment with the Apple Store for tomorrow afternoon. Good news is: I can do most of my work on our iMac. Bad news: have to do it on the iMac
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Conor Wade
(@conorwade) reported
from
Chiang Mai, Chiang Mai Province
@nyharel @hillsy @dhh I do wish Apple would hide restricted content from the App Store instead of just disabling it. However, you can very easily hide the App Store completely. If this comes down to parents not wanting to say no to their kids then that is a very different very scary argument.
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Brittnee
(@brittneenatalya) reported
from
Lakeway, Texas
Not that I spent 3 hours at the apple store for them to tell me they couldn’t fix my phone 🥴
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Ollie Walker
(@ollie_walker) reported
from
Leeds, England
Really great service from Apple Store lads in @TrinityLeeds tonight. Completely sorted out the sound issues on my phone. 👍
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ElevatedApparel™
(@_KvngMeDvddy_) reported
from
Memphis, Tennessee
🗣Dear Apple Store employees, Please learn how to fully explain a problem. I’m not a mind reader. Sincerely, An Apple Repair Technician 😊
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Mike Selinker
(@mikeselinker) reported
from
Indianapolis, Indiana
I wondered what the karmic reward would be for the parents of the 11-year-old who ran down the airline and knocked water over my laptop, shorting it out and sending me to the Apple store way across Indy the night before #GenCon, then I thought “being his parents” was about right.
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MacGirlie
(@MacGirlie) reported
from
Pittsburgh, Pennsylvania
Glad I’m slow to jump on the trendy bandwagon. Though as an #Apple user I do overly rely on them to vet apps in the store. Don’t invite them into your private digital space. #FaceApp #FaceAppChallenege #dontdoit
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Dani Donovan
(@danidonovan) reported
from
Omaha, Nebraska
me: so how much storage space is on this iPhone again Apple: 256 GB me: cool, that’s a lot. so how many voicemails can i store Apple: 30 me: but i get 5 robocall voicemails a day, so my mailbox is always full Apple: that sounds like a personal problem
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N
(@NathanielKez) reported
from
Dededo Village, Dededo Municipality
I’ve been trying to fix my laptop for the longest time and I’m over on why we don’t have a legit Apple store on island with the a Genius Bar 😤