Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (41%)
• Errors (31%)
• Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	5 hours ago
Guayaquil	Sign in	10 hours ago
New York City	Sign in	1 day ago
Malibu	Website Down	4 days ago
Houston	Errors	7 days ago
Lille	Website Down	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David A. Andelman (@DavidAndelman) reported 6 minutes ago

  Every @Apple store in #Paris & its website are OUT of iMacs. Period. 1st delivery: Jan 19. Outrageous. Shareholders beware. This is not a good omen. Store manager says they're having "major supply problems." Store's packed, but no one is buying. Only floor samples are visible.

• 
  Carolina Travel Girl (@miffSC) reported 9 minutes ago

  @AirlineFlyer This happens with iPhone updates. Happened twice to me. First fix, a restore via iTunes at an Apple Store. Second time, trip to Apple Store again where they replaced the whole inside of my phone.

• 
  Benaiah Akinlade ExAGs (@benaiah3rd) reported 9 minutes ago

  @BundleAfrica why can’t I download @BundleAfrica app in Apple store? This has been going on for months now and I can’t access my funds. I have complained numerous times. This seems like a problem between @BundleAfrica and Apple. Please I don’t want to lose my funds

• 
  Мишки (@izm3nnik) reported 11 minutes ago

  @JumpSerbian @geoffkeighley If the Google play store and the apple store had stricter rules when it comes to what can be inside mobile games we wouldn't have this problem. Blame them. They're the greedy fuckos that ruined everything.

• 
  the Trojan war was not Helen’s fault (@iliadmaeve) reported 14 minutes ago

  @Apple store is broken pls just take my $200 before i change my mind and buy Sony Vegas and Protools instead

• 
  Chad Mullinax (@chadmullinax) reported 16 minutes ago

  @Dreaded_Clone @verge @TimSweeneyEpic Epic games will never be on iOS ever again. Apple at this point would dismantle the Apple Store and lock iOS down to keep Epic out for their unethical actions of breaking contract in bad faith.

• 
  David Boshell (@DavidBoshell4) reported 16 minutes ago

  Never trust @Verizon rebate program. I have been waiting since June for my $380 rebate only to be told the Apple store didn’t send them my old iPhone so I was out of luck. How is this my problem??

• 
  Michael (@Mike_fromMI) reported 17 minutes ago

  @acweyand @Apple @ATTHelp I have found the best way to buy a cellphone is to order an unlocked phone thru Amazon, from the manufacturer (Samsung), or directly from a provider's store (T Mobile). If buying an iPhone, I would go to an Apple store. Never had any issues. AT&T is known for poor service.

• 
  KindaRandomCommentary (@KindaCommentary) reported 17 minutes ago

  @VerdeSelvans Interesting - we have an Apple Store locally, which I brought two ipads into in the last couple of months due to hardware issues (kids, the ultimate tech stress testers). In both cases, they replaced them immediately with a refurb from stock.

• 
  Andy (@AndyS2504) reported 22 minutes ago

  @DomClare @Life4Viking @JSchlick03 The problem I have with switching to a different type of phone is I’ve had Apple my whole life so all apps I’ve ever bought are in the Apple store. And Apple Music has all my music. So it’s tough to make that switch. But the Pixel is so tempting.

• 
  Ice. 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DEJIxICE) reported 24 minutes ago

  @fabianthafirst_ Not X series just XR, they decided to try something daft with it, I can fix it yeah but I have to go to a proper apple store and most people said I should just manage it because there’s a possibility the phone won’t work anymore plus it’s expensive to fix

• 
  The CJA´s (@ColtonGalloway1) reported 25 minutes ago

  come down to your naborhud apple store and buy some airpods with chrismus speshull offer

• 
  Sanskar Tiwari 🚀 (@indianappguy) reported 25 minutes ago

  @sids7 i am facing some issue getting blurweb app live as safari extension on apple store cany ou help

• 
  Alex Katayama (@vexedalex) reported 26 minutes ago

  @VLChiasson excellent! if it's a memory leak, that means it's entirely software and not a physical issue so you won't have to go to the apple store like some kind of animal. good news: you'll need to wait on apple to issue a fix. bad news: you'll need to wait on apple to issue a fix.

• 
  Frances_Larina (@Frances_Larina) reported 27 minutes ago

  @LauraFMcConnell @Apple Apple Store Genius: (takes phone, hands it back to you upside down) "There you go. Is there anything else I can help you with?"

• 
  Just Magnetik Allah (@Jayda_Future) reported 27 minutes ago

  Why do customers come to phone stores and ask questions about technical issues like we know that or something. We not trained on tech that's why there is an apple store Common sense really ain't that common

• 
  Ron Dutch (@JockinRonB) reported 31 minutes ago

  So I just drove an hour to the Apple store to get my volume button fixed only for them to tell me that they don’t actually fix hardware in the store🥴

• 
  H.A (@Tallow_beach) reported 31 minutes ago

  @russbengtson LVMH too high for you. Zara too low. Ok. You're right. One should only ever learn from something/someone who is precisely identical to us. Jobs hired Euro-Luxury execs to plan/run the apple store rollouts. By your measure that was an error. They must've just got lucky I suppose

• 
  Erny Giv (@ernygiv) reported 33 minutes ago

  @AppleSupport Ok. I need help in German aka with a German delivery issue with the Apple store.

• 
  Jay San (@jay_san25) reported 35 minutes ago

  @Orca1082_Main @MacRumors @julipuli To be honest I’ve wanted to order 2 for fun but the Apple Store had the error message that I have too many items in my list. Never had this message.

• 
  Menancing (@CaffeNeverDies) reported 36 minutes ago

  @balatheviper you can check this video and clean the microphones. If not then for the SE you can go to an apple store and tell them that your phone loses service cause the microphone issue is possibly cause of a design flaw in the design where the phone bends back and forth and a chip gets

• 
  1M_oh (@1M_oh) reported 50 minutes ago

  @DiscussingPiggy @Pix_Playz_ i wonder if piggy hunt will be in the ios, but the problem with it being in the apple store, the piggy hunt might be harder to get into the app store because there are lots of fake piggy games in the app store, same reason why granny 3 was disapproved.

• 
  Arturo Portilla (@Arturo_P_A) reported 51 minutes ago

  I anticipate serious antitrust issues, though. WhatsApp will seemingly become a rather important wallet access gatekeeper, and the fact that it will likely only offer support for Novi and not other wallets, will make it look similar to Apple Store supporting Apple Pay only.

• 
  Meri 💉💉“Exiled for Good of the Realm” Williams (@Geek_Manager) reported 52 minutes ago

  @jkriggins The PRAM reset dance someone else recommended is a really good shout too tho — I got an extra couple of years out of mine after doing that so 🤞🏼 it might work for you. Apple Store does do proper appointments now specific to the device & problem, in case that helps (least in UK)

• 
  Shin Kato (@charuman) reported 53 minutes ago

  All of a sudden my left AirPods Pro earbud started acting up - completely lost connection with any device… tried everything like factory reset but no avail sigh… gotta go to an Apple Store to fix it.. hope it’s worth the trip…

• 
  Cynthia Reynolds 💫 (@CindyReynolds) reported 55 minutes ago

  An Apple store had to be shut down because of a Covid outbreak & another Apple store has 2 employees with #Omicron. What you doing, Apple? 🤭

• 
  𓂀 SiR Buckets🏀 (@wtf_isAubrey) reported 55 minutes ago

  @Nelly_Manhique Brest believe the apple store is going to want an arm and a leg to fix their screen 😭😭

• 
  NotGerm (@jermnotgerm) reported 59 minutes ago

  they really shut the Southlake apple store down due to a Covid outbreak. **** made NBC news

• 
  venus ☭ (@gayotine) reported 1 hour ago

  Oh my god I have to miss class during finals to go to Apple store. I hope I don’t have to pay a lot to fix my computer

• 
  raj  (@RajMahal_) reported 1 hour ago

  ITS STILL DOING IT IM GOING TO GO TO APPLE STORE AND B*RN IT DOWN