Is Apple Store down?

Problems in the last 24 hours

Apple Store signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Website Down (36%)
• Errors (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Errors	1 day ago
Toronto	Sign in	7 days ago
Iztacalco	Website Down	11 days ago
Brisbane	Website Down	11 days ago
Salisbury	Website Down	11 days ago
Guayaquil	Sign in	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abe Lincoln Vampire Hunter (@AbeLincolnlives) reported 49 seconds ago

  @EduMock I’ve been trying to make this app for myself but am not a good enough coder. Great stuff ! This app will be huge if Apple Store buys it. My apps problems have been consistently scanning and pulling up the right card.

• 
  Thomas Rose 🍵🌹 (@thetroseshow) reported 3 minutes ago

  @saradietschy The only thing that a pass key has been useful for is when I had it saved in my iCloud and tried to add all my Gmail accounts to my new phone after turning over my old phone to the rep at the Apple Store. Cuz like how can you open the YouTube app on your old phone to verify a sign in for your new phone if you don’t have it! Uhh!!

• 
  Chidwick (@Chidwick6) reported 5 minutes ago

  @ITalkOfChrist It absolutely looks like some redesigned fast food joint. I stand by what I said. If they went this way, we’d be known for building beautiful temples and boring modernist chapels somewhere between an Apple Store and the sleek new McDonald’s down the road.

• 
  Michael Pepper (@M1CHAEL_PEPPER) reported 7 minutes ago

  As great as the iOS 27 and iPadOS 27 betas have been, the watchOS 27 beta is atrocious. Siri doesn’t work for HoneKit controls and it’s super slow for checking weather and other things compared to iOS and iPadOS 27. I might have to take a trip to the Apple Store to revert my watch back.

• 
  Ryan (@SuperNetzel) reported 10 minutes ago

  @badlyer123 @grok I don’t use a case. Anytime my phone has been damaged, in the rare case that happens I go to the Apple Store and they fix it and I leave.

• 
  Prof Adebayo (@ProfAdebay) reported 13 minutes ago

  @dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.

• 
  Steve Rover (@steverover) reported 13 minutes ago

  My wife went to @Apple store to get my exchanged iPhone. No box, nothing. She had to take it out of the box which “is used to send back the broken iPhone”. What a nice customer service. I’ll pass over the fact that the guy was totally mansplaining her and she had to pay MY bill because Apple can’t find a way to send me a paiement link for me to pay it. When did Apple got so bad at customer care ?

• 
  givest (@usegivest) reported 14 minutes ago

  Dont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.

• 
  NARFE National Headquarters (@narfehq) reported 15 minutes ago

  @WhovaSupport Download the Whova app from the Apple Store or Google Play. If you are registered for FEDcon26, sign in using the same email address you used. Once you sign in, the conference will automatically appear in your account!

• 
  バカリズム (@BakaLeethm) reported 20 minutes ago

  @apple @AppleSupport Dear Apple Support / Customer Relations, My name is Yukita, and I am contacting you on behalf of my friend in Japan regarding a serious unresolved issue with Apple Japan. My friend previously had his iPhone repaired at an Apple Store in Japan. However, the repair appears not to have been completed properly, and the iPhone later suffered water damage and is now unusable. He contacted Apple Japan regarding the issue, but he was told that he would need to travel to Tokyo so that Apple could determine whether the damage was caused by him or was related to the previous repair. He does not live in Tokyo, and traveling there would cost him more than USD 100. More importantly, he currently cannot use his iPhone at all. I have already contacted Apple Support in the United States, but I was told that they could not assist because the device and customer are located outside the United States. We understand that Apple needs to inspect the device to determine the cause of the problem. However, we do not understand why he must personally travel to Tokyo, especially when the issue may be related to an incomplete or improper repair performed by Apple. Because the phone is currently unusable, he has already suffered additional losses, including access to important photos and data, backups, and transportation-related funds stored on the device that cannot be refunded. We are therefore requesting that Apple escalate this matter and provide a practical solution that does not require him to travel to Tokyo at his own expense. For example, we would appreciate an inspection at a closer Apple Store or authorized service location, or another arrangement that allows the device to be evaluated as soon as possible. This matter is urgent because he currently has no usable phone. Please review this case and contact us as soon as possible. We would sincerely appreciate Apple’s assistance in resolving this matter fairly and promptly. Regards, Yukita

• 
  Macrodosing Plastic (@RumIsGoodBoy) reported 21 minutes ago

  Couldn't cancel my Apple subscriptions because i dont have my phone anymore. Wanted me to go to an apple store to deal with it. I put a block payment on them and now theyre emailing me saying I got payment problems #GetFucked

• 
  maxtm (@maxtm) reported 21 minutes ago

  @historyinmemes I went to an Apple Store about 8 years back and the network was down so they pulled out those credit card imprinters and special slips. I hadn't seen carbon copy credit card slips since childhood. KA-CHUNK

• 
  Rickey 17 (@RickeySmiffDoe) reported 22 minutes ago

  @YungVersaceLord theres no need to ban it, if the issue doesnt exist. thats like me going to an Apple store and banning Androids from being sold. you dont have to ban something thats not already happening in your midst.

• 
  Darius the TRUE Starborn (@goneguy25) reported 23 minutes ago

  Let’s see: -zero real innovations -losing ground to Android -lying about caring about the environment -sucking up to the government to keep your H-1B hires -iOS getting more bloated and less efficient -iPadOS not living up to the promises -Apple Vision Pro -ditching SIM cards -turning MacOS into basically iOS with extra steps -shutting down an Apple Store in Maryland JUST because they wanted to unionize -Apple Vision Pro -abandoning the Mac Pro for the Mac Studio -abandoning the iMac Pro -APPLE VISION PRO I don’t think so, Tim. 👋

• 
  LibbyAnn C (@MarineLibby) reported 26 minutes ago

  @OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!

• 
  Oscar (@HeyOscarx) reported 26 minutes ago

  A woman spent 5 years as an Apple Store Genius. She repaired, troubleshot, and configured over 10,000 iPhones. She now runs an IT consulting firm. She told me: "Every iPhone owner walks around with a supercomputer in their pocket that's configured against them. The default settings drain your battery faster than necessary, share your location with apps that don't need it, let advertisers track you across the internet, send your typing data to third-party servers, keep a detailed diary of everywhere you've ever been, and let strangers ring your phone 15 times a day with spam calls you could silence with one toggle." "I picked up my mom's iPhone last Thanksgiving and found 11 problems in 3 minutes. Her battery was dying by 2 PM because 47 apps were refreshing in the background. Her location was being shared with apps she deleted 2 years ago. Her photos were accessible to 23 apps that only needed the camera. Her storage was full of files she couldn't see. And her Lock Screen was showing message previews to anyone who picked up the phone." "She'd owned the iPhone for 3 years. She'd never opened the Settings app beyond changing her wallpaper." "The iPhone ships with over 200 configurable settings. Most people have changed 3: the wallpaper, the ringtone, and the Wi-Fi password. The other 197 are running on defaults Apple chose and not all of them were chosen for you." Here are 11 iPhone settings most people have never changed and exactly how to change each one: 🧵

• 
  John Saboe’s Far East Travels (@FarEast_Travels) reported 28 minutes ago

  It’s true, Tim Cook read my email in 2018 and within 24 hours directed the local Apple Store to replace my logic board. Where’s the real person to solve my issue Team?

• 
  bree🫀 (@peachcider_bree) reported 28 minutes ago

  @ABENIBABYYY It’s funny cuz I only go this one because John Lewis was on sales and it was £100 discount compared to what the prices were at Apple Store I didn’t have any issue until I started using my 16 and noticing the difference

• 
  eva⁷ SAW OUTRO TEAR AND ZERO O CLOCK (@yoonjinluvrs) reported 29 minutes ago

  @yoongisgoodgirl no same my phone was at 9% when the concert started LMAO and it wouldnt charge bc of the water in the port. when i went to my local apple store on sunday morning they said they've already had so many people come in with the same problem who were at bts saturday show lmao

• 
  Ratep Leflore (@ratep_leflore) reported 30 minutes ago

  @tminnzy @ijustine @Apple see what I’m saying. You making him CEO like I wasn’t in the Apple Store looking up the material to make a better battery. Now you all made a big mistake. Don’t worry fuel to the flame inside me. I will make my battery and take out the problem child and put mine in.

• 
  Eric Smith (@Eric_Smith08) reported 32 minutes ago

  9. He replaced the battery himself in 30 seconds — and learned the AirTag is designed to last forever. The AirTag uses a standard CR2032 coin cell battery — the same battery in most watches, calculators, and garage door remotes. Available at any pharmacy, grocery store, or gas station for $3-$5. Battery life: approximately 1 year under normal use. How to replace it: Press down on the stainless steel back of the AirTag and twist counterclockwise. The back pops off. Remove the old battery. Drop in a new CR2032 (positive side up). Twist the back on. Done. 30 seconds. No charging cable. No charging pad. No proprietary battery. No trip to the Apple Store. No subscription renewal. A $3 battery swap once a year — and the AirTag runs for another 12 months. He set a calendar reminder: "Replace AirTag batteries" once a year in January. He buys a 10-pack of CR2032 batteries for $8. He replaces all 7 AirTags in under 4 minutes. Annual maintenance cost for his entire AirTag system: $8. Compare this to competitors: Tile trackers: some models have non-replaceable batteries. When the battery dies (1-3 years), you buy a new tracker. Tile's subscription service ($3/month) adds premium features that AirTags include for free. Samsung SmartTag: replaceable battery, but runs on Samsung's Find network — roughly 200 million devices versus Apple's 2 billion. Smaller network means less accurate and less frequent location updates. Apple AirTag: $29 upfront. $3/year in batteries. $0 subscription. Access to a 2-billion-device tracking network. No expiration date. The same AirTag you buy today works in 2030, 2035, and beyond — as long as you swap a $3 battery once a year. "The AirTag doesn't expire. It doesn't need upgrading. It doesn't have a subscription. You buy it once, replace a $3 battery every January, and it protects everything you own — forever."

• 
  Smart Chiemeka (@smartchiemeka) reported 33 minutes ago

  @patrickaigbogun Too many things might be the issue haha. Im tired. My Apple Store is US.

• 
  j (@cosmj3ss) reported 38 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  Sk Samim (@thisisaxon) reported 38 minutes ago

  @johnternus hello john, please bring down the apple store revenue share cut....

• 
  Morgoncé 💅🏽 (@Lovelightskin) reported 43 minutes ago

  I’m trying to troubleshoot this issue before going to the Apple Store ..

• 
  🍃 (@nikewrayy) reported 45 minutes ago

  @markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.

• 
  SaMi (@info_with_ai) reported 45 minutes ago

  🚨 BREAKING: A former Apple Store employee revealed what they say customers rarely hear at the Genius Bar. If your battery health is still above 80%, you may be pushed toward a new iPhone when a battery replacement could solve the problem. Before your next Genius Bar visit, here are 5 things Apple employees may not tell you—according to someone who worked behind the bar:

• 
  Zee Hamid (@zeeinmilton) reported 50 minutes ago

  @GergelyOrosz Getting Samsung to honour my warranty on my Android phone and an issue with my Lenovo laptop were both painful to get fixed. With Apple I just walk to the Apple Store. Once you start going down the Apple path, they do a really good job pulling you into the ecosystem.

• 
  RAE | Tim M (@WickedUpdates) reported 51 minutes ago

  @hausofalfredo @emerome Document it, report it to both the Apple Store & Twitch. This is sketch and the legal issue here is one of extreme question.

• 
  Bishal Nandi (@LearnWithBishal) reported 59 minutes ago

  WHAT THESE DIAGNOSTICS CAN TELL YOU Before you spend money on a repair, you can find out: • If your battery is genuinely worn out, or still healthy • If touch-screen issues are hardware-related and not just a software glitch • If your microphone, speakers, or sensors are starting to fail • If poor signal is caused by your iPhone or your carrier's network • If key parts have been replaced or the device was previously opened The difference? You walk into the Apple Store knowing what's wrong instead of guessing. Knowledge is expensive only when you don't have it.