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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 30 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • TechnovityTech
    Savvy (@TechnovityTech) reported

    @yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹

  • RichardYoungJr7
    Rick Young Jr (@RichardYoungJr7) reported

    @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

  • DarrellWakelam
    Darrell Wakelam (@DarrellWakelam) reported

    @Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏

  • Mikekungu
    Michael Kungu (@Mikekungu) reported

    @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

  • GainOfDR
    Gain of Dysfunction Research (@GainOfDR) reported

    @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

  • Romaly_1
    Romaly (@Romaly_1) reported

    @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

  • AWMB_LTD
    AWMB_LTD (@AWMB_LTD) reported

    @gumroad Example: I launched a mobile app that was accepted to the apple store, only to discover a major error in workflow, so changes had to be made and process repeated. Life.

  • HemanthNelavai
    Hemanth Nelavai (@HemanthNelavai) reported

    @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

  • SurveyWhorps
    Paris (@SurveyWhorps) reported

    My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

  • juansalgadodp
    Juan Salgado (@juansalgadodp) reported

    @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

  • Cassicopium_
    Yone Rider (@Cassicopium_) reported

    @CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine

  • thetripathi58
    Chidanand Tripathi (@thetripathi58) reported

    12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

  • tnertz
    Trent 🇺🇸 (@tnertz) reported

    Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

  • feminin_ominon
    Cody (@feminin_ominon) reported

    @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

  • faelriel
    Mia🏹 (@faelriel) reported

    @mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)

  • GinKitsune4
    KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported

    @MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    @Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.

  • nethead
    Nethead (@nethead) reported

    Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

  • Matronincharge
    ConsN-Jan 💜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 #together (@Matronincharge) reported

    @beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!

  • truemukund
    Mukund Agarwal (@truemukund) reported

    2/ Went to Apple Store Saket on May 10. Made to wait 3 HOURS to prove the issue despite video proof. Device taken again. Now told I’ll only get it in the FOURTH WEEK OF MAY.

  • thetripathi58
    Chidanand Tripathi (@thetripathi58) reported

    The Ultimate Takeaway: Taking Back Your Phone She walked out of the Apple Store at 2:45 PM. Her wallet was exactly as full as when she walked in. Her battery was at 82%. And for the first time in six months, she didn't feel a knot in her stomach about finding a wall plug. The Situation: We almost always blame the physical battery. We think our phones are just getting old, or broken, or that we simply use them too much. We accept living in a constant state of low-battery anxiety, carrying heavy power banks and tangled white cables everywhere we go like we are carrying life support. The System Reality: When you take a brand new smartphone out of the box, it is not actually set up to serve you. It is set up by default to serve app developers, advertisers, and the parent company. It is set up to constantly pull data, refresh feeds, track your location, and report back to base. The Technical Drain: Think about it: you are spending over a thousand dollars on a device, but out of the box, that device is working a full-time, 24/7 shadow job behind your back. It is burning through its own life span and your battery percentage to do things you never even asked it to do. The Fix: Take 12 minutes today to walk through these settings. Turn off the background noise. Shut down the silent trackers. Put up boundaries. Tell your apps they are only allowed to work when you physically tap on them and ask them to work. The Result: Two weeks later, the woman went to bed at 11:00 PM. She placed her phone on her nightstand to charge for the night. The screen lit up: 34%. This is not just about saving your battery life. It is about taking back ownership of your device. It is about getting a clear peace of mind and making sure you own your phone, instead of letting your phone own you.

  • angelicpsyop
    Angelic Psyop (@angelicpsyop) reported

    listening to falling apart by slow pulp at the apple store

  • normalfunguy
    Hi (@normalfunguy) reported

    woke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store

  • delver_rootnose
    Delver_Rootnose (@delver_rootnose) reported

    @yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.

  • Ray_swalter
    Rachel Spencer (@Ray_swalter) reported

    I love when I plug my iphone in to charge on the charger I bought at the Apple Store only for my phone to tell me this charger is a slow charger

  • BoomOddsCashOut
    BOOM ODDS 🟢 (@BoomOddsCashOut) reported

    @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!

  • finallyspoken1
    freedom (@finallyspoken1) reported

    @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

  • amarijenise_
    girlmom (@amarijenise_) reported

    Ryleigh dumb *** iPad acting slow I don’t feel like sitting at this Apple Store all day

  • taegii134340
    Teenbean⁷ (@taegii134340) reported

    Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

  • NoisyMountainw1
    NMW (@NoisyMountainw1) reported

    It’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.