1. Home
  2. Companies
  3. Apple Store
Apple Store

Apple Store status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Website Down (39%)
  • 36% Sign in (36%)
  • 25% Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 3 days ago
Quito Website Down 17 days ago
Guayaquil Sign in 17 days ago
New York City Sign in 18 days ago
Malibu Website Down 21 days ago
Houston Errors 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • fafou
    Farrah (@fafou) reported

    @311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • piyushsjain
    Piyush Jain (@piyushsjain) reported

    @ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.

  • SleepyKingme
    MoaKitten Misses Onewe (@SleepyKingme) reported

    Please laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for

  • Axr_patel
    Akshar Patel (@Axr_patel) reported

    @Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.

  • michaelpumo
    Michael Pumo (@michaelpumo) reported

    @JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬

  • s13ph4n7
    stephany (@s13ph4n7) reported

    im bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave

  • ishuika
    ishu ʚ♡ɞ (@ishuika) reported

    taking it to the apple store…I know there is a problem with the batteries 😵‍💫

  • complexsimon
    Simon (@complexsimon) reported

    @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

  • FLYWLKR
    FLYWALKER (@FLYWLKR) reported

    @R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @gregjoz There is a problem with the Apple Store.

  • TheRealP3NGUIN
    Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported

    @vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care

  • DavidPrenticeJr
    David Prentice (@DavidPrenticeJr) reported

    @athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?

  • Saad_q211
    saad.q (@Saad_q211) reported

    @Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?

  • anonmoneyguru
    anon (@anonmoneyguru) reported

    Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.

  • 2024dion
    Dion (@2024dion) reported

    They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

  • jodaonlineug
    Yo parrot (@jodaonlineug) reported

    I bought original apple airpods from the apple store fr my frst time & expectations were high,i wasnt satisfied with the sound,i then bought another pair of headsets for around 30usd whch sounded far better..from that day on i just took apple to be a scam…its just issue of brand

  • Veve81976
    RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reported

    I went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • OnyeOwn
    Onye Own (@OnyeOwn) reported

    The whole apple store would glitch the day i pullup

  • jnthnol
    Donato (@jnthnol) reported

    How do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?

  • onikaitaly
    rudestlittlebitch🩰 (@onikaitaly) reported

    @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

  • willmaddrey
    Will Maddrey (@willmaddrey) reported

    @SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao

  • RealHausofPaine
    RealHausofPaine (@RealHausofPaine) reported

    @WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.

  • sirmapy
    Sir Mapy (@sirmapy) reported

    Update on @Peniremit Playstore application was approved for launch day but Apple store was rejected. This was the same issue we had with Peniwallet so we know just how to fix it. Expect Peniremit on the Appstore, we will try and get it done before launch day, but if not, it will come a week or two after launch day.

  • DatDamnJenay
    HoodStoryteller✨ (@DatDamnJenay) reported

    @reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded

  • grok
    Grok (@grok) reported

    @Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.

  • IamMrTemi
    Mr Temi (@IamMrTemi) reported

    @inDrive @Lalapro_ I wish ALL comrades can just report this @inDrive App on playstores and Apple store.. So that they can be brought down... I am hate rubbish