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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (28%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Website Down | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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John.franklin 🇺🇦🥰
(@in_myland) reported
Bought new iPhoneX 4 my girl, broken, sent back. Received replacement, didn’t know it was a refurbished iPhone,not new until iOS 16 update showed up problems which Apple store highlighted. Messaged Directshopping via @OnBuy website. Companies don’t care about fraudulent practices
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Luttappii😈
(@luttappii99) reported
@celciadsa @mehaupwidme Oh I thought it was all over, I think I should take a trip down to the Apple Store next week
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B.
(@bsherrie_) reported
@KatherineDawki9 @AppleSupport I just did… I went to the Apple Store, they were able to fix it. Once they did. I went and immediately updated it
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Raheim Jones
(@samadsinatra) reported
The @Apple store on a Walnut Street in Philly looks terrible! They need to clean it up or something…. Just depressing looking!
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Bean J. Bunny 🇺🇦
(@beanbunnynerd) reported
I am having an extreme amount of trouble buying something from the Apple Store. Me and two Apple reps can't get anything to work. @AppleSupport
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🚨abbaga🚨
(@QuanDisney) reported
I just know these Apple Store employees be getting nasty when they write down your description for the geniuses to find you
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🕸🪦 ⚰️ 🗡🦇
(@lesbiandr3am) reported
of course my phone broke down on my ducking bday and i had to take it to the apple store to get fixed… mercury retrograde *** birthday 😭😭
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novex🎀 REI COME HOME
(@jaceOlantern) reported
@dazaifan69420 my mom took it to the apple store to get it fixed but now i think she’s getting a trade in for a working phone bc we’ve replaced it three times and yk ITS STILL BROKEN
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mindi
(@mindi_rice) reported
Apple Store time to fix these AirPods 🤞🏻
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Israel
(@Israel35467130) reported
@OlanRogers I'm depressed. I just want to buy the show but it was taken off of the apple store in the U.S. and I bought a VPN just so I can watch one more time before its gone. I wanna watch the show. Help me count down the minutes till the cookies are ready one more time.
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Emma
(@hermosavidaemma) reported
Got my right AirPod replaced but I legit can’t get them to sync like the guy at the Apple store told me to press the back button and hold down and I’ve literally done that 15 times now and it never works
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Katherina.Note 🎶
(@KatherinaNote) reported
@FxBower It is not down, it was pulled from the apple store
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Paul Stockton
(@pstockton) reported
@simon_harper I had errors on pre-order day at the final step so didn't get one so I set off at 5am to the Apple Store, stopped 3/4 of way there at 6am used the app as they'd told me in store week earlier you can reserve for store at 6am on launch day
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jman
(@jandrade) reported
@plofficial @AlSharpTongue @Apple Ugh! That sucks for me. I won’t have access to an Apple Store for a month!! I’m glad your issue was solved though.
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EHIZMONEY💵
(@OriarehuEhimen) reported
@archmikkydgreat Yeah... they're only having issues with apple store
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🔞Link the Sans Underfell Enthusiast 🔞
(@LeeZii18) reported
I may have to factory reset my entire computer. Neither my uncle nor I understand what is causing the issue for my computer. I have tried every option available to me (aside from going to the apple store, i am tight on money and can’t afford two ubers to the mall)
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ble$$d
(@osielalfreddo) reported
went to the Apple Store to fix my phone && I came out with a new one #freshstart
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Justiciajammu
(@Arif91562794) reported
They asked for 5000 cancellation charges We paid them in cash To not create any further issue Is this service feasible in Apple store Without asking for activation They made bill Disappointed Clarification needed from our side 9149702891,7051101219
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Tiana
(@thetianaraye) reported
the apple store slow af
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Meredith Lee
(@meralee727) reported
Was at the Apple Store last week dealing with my phone and began to miss my Nokia red brick phone. That never gave me as many problems as the IPhone has….****, I bet the battery still works!
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chris ames
(@cdames00) reported
@BestBuySupport having a problem with an order for an Apple Watch. Showed in stock for pickup today when I ordered and now it’s not available. Beyond annoyed; my money is captive on this order and I could have walked into the Apple store right now and get it
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Vishwanath Reddy
(@v_reddy154) reported
@JioMart_Support Everything has been done. That app itself is slow all the time. It’s not only with me, many people experienced the same. For more information you can check all reviews in play store and apple store. Then, you will come to know regarding all the feedbacks and existing problems.
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Vishwanath Reddy
(@v_reddy154) reported
@JioMart_Support Everything has been done. That app itself is slow all the time. It’s not only with me, many people experienced the same. For more information you can reviews in play store or apple store. Then you will come to know regarding all the feedbacks.
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🌈🐰Anupap busy with uni stuff (Commission CLOSED)
(@AnupapKasook) reported
I need to book an appointment to discuss the Apple Store staff about problem? I have not been in the Apple Store for a long time and did not know that you need an appointment like visiting the doctor. But luckily in the next hour is a free appointment for today.
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Karam M. Shadad
(@shadad4ever) reported
@Sajay21 @AppleSupport I’ve the same issue 2weeks ago , I’ve 1800$ apple account balance, and went to buy the new phone with the balance at online Apple Store also rejected , after 50 hours of calls between sales , customer support , apple bash representative. All said we can not help
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Rakim Boheim
(@aviatorrealty) reported
@_eazyybreezy @DrassTooTurnt Yea we good for now but they said if they don’t fix the issue in 30 days they will remove it from the apple store entirely.
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Camilo Giron
(@leveragebeanout) reported
@N_Marinangeli @joaomldc Did it went away eventually? I’m experiencing it. Went to Apple Store to go get it checked even after update and they said it’s a software integration issue…
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Bobby Fijan
(@bobbyfijan) reported
@alon_levy @arpitrage @mattyglesias And my kids and I even witnessed a murder (within 20 feet) that occurred at city hall. Still unsolved 2 years later. We also lived across from the Apple Store that was broken into in June 2020. Among many others. 4 buildings on our block burned down.
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Arielle Danan🎃
(@HuggableHipster) reported
@Vyyyper I wouldn't put it past them. not for all models but maybe certain models down the line might be "only available at your local Apple store."
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Yvonne Z Smith
(@yzsmith) reported
from
Washington, D.C., District of Columbia
@RandyMays @askdrfitz It could be bad lighting. Go to another room with more or less light & try.#2 Go to apple store so they can rectify. U sign in every day it should not be a problem. #3 Someone may have tried your acct with another device. Sudtle changes in face should be recognized. Let us know?