Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (40%)
• Errors (30%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ambato	Errors	2 days ago
Ituiutaba	Website Down	4 days ago
Guayaquil	Sign in	8 days ago
Aubenas	Sign in	23 days ago
Billy-Montigny	Sign in	1 month ago
Nantes	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mostafa Ezzat (@mostafaezztaman) reported 2 minutes ago

  @Apple @AppStore @AppleSupport I don't think it's professional that waiting 3 days to get a response on Apple Store Connect. This's doesn't fit Apple so far! The iOS app has been in review for almost a week and I'm keep messaging back and forth about changes has been done and still getting some issues from no where. The team reaches out ever 3 days!!! So I need someone from Apple Store Management to get this through.

• 
  Sarah Halsted (@SarahH255030) reported 2 minutes ago

  I think my iPhone is defective. My texts won't send so I was forced to phone someone at 8:45 am, yuck, and they told me it said "Unknown Caller". And I am having trouble getting the phone to turn off. I guess I'll have to visit the Apple Store again and try to get a new phone... @Apple

• 
  Meցan Richmond (@MeganSuspended) reported 5 minutes ago

  @BillyBostickson Yeah ‘advanced search’ is a privilege they expect us to pay for now. But if you do ever end up subscribing, make sure you do it via a web browser login and not via the iOS app. Apple Store adds a whopping 40% extra to the cost of a monthly/annual subscription. Extortion so high, it should be criminal.

• 
  CJ Tokoni (@CjTokoni) reported 8 minutes ago

  @jafivet All she had to do was just go to the Apple Store and they will fix it

• 
  Forest Ratchford (@Fofire3) reported 10 minutes ago

  @BrendanNyhan Any reason you don't take it to an apple store. This seems to be a hardware issue. Doesn't seem like you're gonna be able to fix it on your own without it.

• 
  Camila (@camhuerta_pan) reported 11 minutes ago

  @AppleSupport where can I get support that is not the apple store, I live in Madrid and since January my phone has not been working, I have been to the genius bar 5 times and they aren’t able to fix it neither give me a solution, mind you I have apple care….

• 
  Töregene (@_OftheWaves_) reported 12 minutes ago

  // Just a heads up to my close moots, I have tech issues with my phone again so I will be away from answering on my phone at least for a while, since I will be using a loaner and sending in my phone to get fixed by my local apple store. I had issues with it earlier this year

• 
  Dylan Bishop (@DylanBishopX) reported 13 minutes ago

  @Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks

• 
  Shayne (@shayne_snape) reported 14 minutes ago

  My app got rejected for a missing Terms of Use link in description.That's the Apple store Review experience. A static field. Checkable in seconds — at submission time.The automated check fired the NEXT DAY instead. Back of the queue. A weekend lost to a 10-minute fix. The tooling exists. It just runs a day late.

• 
  Anubhav (@Anubhavhing) reported 16 minutes ago

  Okay this is weird. But I don't know why Apple review team is facing Purchase issue during the review. Like I have 11 testers for this app in testflight, none of them ever faced this. After I got this notif, I checked it myself again, worked flawlessly. Anyone has any ideas ?? What to check ?? I have covered the basics like rev cat config, apple store subs etc etc. But its working for everyone, all the internal and external testers. How is this possible ?

• 
  Texas🔥Heat (@Lone_Star_Heat) reported 16 minutes ago

  @C_inspecto @EricSpracklen @Apple I've had an iPhone 5, 6, and 7. I've also had a Galaxy S3, two S8's, and now have an S22. Hands down, Androids are far better if not only for the easy of use and the fact that they're not chained to the Play Store like iPhones are to the Apple Store.

• 
  LibbyAnn C (@MarineLibby) reported 16 minutes ago

  Because Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.

• 
  バカリズム (@BakaLeethm) reported 17 minutes ago

  @apple @AppleSupport Dear Apple Support / Customer Relations, My name is Yukita, and I am contacting you on behalf of my friend in Japan regarding a serious unresolved issue with Apple Japan. My friend previously had his iPhone repaired at an Apple Store in Japan. However, the repair appears not to have been completed properly, and the iPhone later suffered water damage and is now unusable. He contacted Apple Japan regarding the issue, but he was told that he would need to travel to Tokyo so that Apple could determine whether the damage was caused by him or was related to the previous repair. He does not live in Tokyo, and traveling there would cost him more than USD 100. More importantly, he currently cannot use his iPhone at all. I have already contacted Apple Support in the United States, but I was told that they could not assist because the device and customer are located outside the United States. We understand that Apple needs to inspect the device to determine the cause of the problem. However, we do not understand why he must personally travel to Tokyo, especially when the issue may be related to an incomplete or improper repair performed by Apple. Because the phone is currently unusable, he has already suffered additional losses, including access to important photos and data, backups, and transportation-related funds stored on the device that cannot be refunded. We are therefore requesting that Apple escalate this matter and provide a practical solution that does not require him to travel to Tokyo at his own expense. For example, we would appreciate an inspection at a closer Apple Store or authorized service location, or another arrangement that allows the device to be evaluated as soon as possible. This matter is urgent because he currently has no usable phone. Please review this case and contact us as soon as possible. We would sincerely appreciate Apple’s assistance in resolving this matter fairly and promptly. Regards, Yukita

• 
  Jæy•Ones (@JBroomestix) reported 18 minutes ago

  2. Choose the right court and jurisdiction. • Small claims court: Often the most practical for modest consumer claims (defective product, denied refund, billing dispute). Limits typically range from about $2,500–$25,000 depending on the state (e.g., around $12,500 for individuals in California). Procedures are simplified, fees are low, and lawyers are often not allowed or needed. You may be able to file in your local small claims court if Apple has sufficient contacts there, though Apple may challenge venue based on its terms. fairshake. com • State superior/civil court: For larger amounts or more complex claims. • Federal court: Available for federal-question cases (e.g., certain intellectual property, antitrust, or securities claims) or diversity jurisdiction (parties from different states and amount in controversy over $75,000). Apple is a California corporation with its principal place of business in Cupertino, California. • Venue/forum clauses and personal jurisdiction rules apply. Apple sells products nationwide, supporting specific jurisdiction in many places for related claims, but contractual clauses often point to Santa Clara County, California. 3. Prepare and file the complaint (or petition). This formal document names the parties (Apple Inc. as defendant), states the facts, legal basis for the claims, and the relief sought. Use the specific court’s required forms/format. Pay the filing fee (can range from under $100 in small claims to several hundred dollars in higher courts). File with the court clerk (in person, by mail, or electronically where allowed). 4. Serve the lawsuit properly (“service of process”). This officially notifies the defendant and is critical—defective service can get the case dismissed. For Apple Inc. (a California corporation), the reliable method is service on its registered agent: • CT Corporation System, 330 N. Brand Blvd, Suite 700, Glendale, CA 91203. • Use a professional process server (or sheriff in some places). Do not rely on delivering papers to an Apple Store or Apple Park—these are generally not valid for the corporation. Obtain a proof-of-service affidavit to file with the court. undisputedlegal. com 5. Proceed through the litigation. Apple will typically respond (answer, motion to dismiss, etc.) within a set time (often 20–30 days). Then comes discovery, possible motions, settlement talks, and potentially trial. Apple has substantial legal resources and often vigorously defends cases. Practical Realities and Costs • Filing fees, service costs, and (if applicable) attorney fees add up. In higher courts you may face significant expenses; contingency-fee arrangements are sometimes available for certain claims. • Even in small claims, success is not guaranteed—Apple has defended (and sometimes settled or lost) product/warranty cases there. • Class actions exist for broader issues; individuals usually cannot start one alone without counsel. • Outcomes depend heavily on the strength of evidence and law. Many cases settle; few go fully to trial against a company of this size. Again, speak with a lawyer (consumer protection, product liability, or civil litigation specialist) who can review your specific situation, any contracts, evidence, and local rules. Legal aid societies, bar association referral services, or law school clinics may offer low- or no-cost initial consultations in some areas. Acting without proper guidance risks wasting time and money or harming your position.

• 
  AVOꘜon (@AVO7on) reported 20 minutes ago

  Business as usual Many people wrote today about Telegram being removed from the App Store, which sparked a mild panic, and even the Gram token reacted by falling to $1.29 on some exchanges. But there's really no reason to panic. Here's why: - Telegram was already removed in 2018: Apple also removed the official client and Telegram X due to user content issues. - WhatsApp, Discord, and TikTok have all faced similar "bans" due to content issues at various times. Twitter was on the verge of being banned several times. When removed from the Apple Store, smartphones with the app already installed continued to function normally, and access to the app was not affected. As Apple representatives and the messenger itself later officially confirmed, the brief removal was caused by just one user who was distributing strictly prohibited content on the platform that violated App Store rules. Due to automated algorithms or a harsh initial complaint, apps used by a billion people are at risk of being blocked on the iOS platform. This is more positive for Telegram users, and here's why: -Prompt removal: Telegram moderators immediately identified the offender, blocked their account, and completely purged the destructive content. -Direct dialogue with Apple: The developers immediately reported to App Store censors, confirming the vulnerability had been fixed. -Irony instead of panic: The entire process took about an hour and a half. Immediately after returning to the store, Telegram's official account on social media X responded to the incident with the legendary Mark Twain quote: "Rumors of my demise are greatly exaggerated," along with an apple emoji. The Gram token itself quickly returned to the point at which the incident occurred. This was an excellent opportunity to go long on Gram or buy a lot of promising memecoins, which provided good entry points. You have to look for the positive in everything.

• 
  izzy (@izzymennah) reported 21 minutes ago

  I feel most at peace when the Apple geniuses at the Apple Store let me pretend to be a technology nerd about my broken MacBook

• 
  Ibrahim Kwajaffa (@ibrahimkwajaf) reported 25 minutes ago

  @Hassaan_Shehu @DStvNg @InterswitchGRP Download mydstvapp on play store or apple store. Use it to clear E16 error.

• 
  canid (@dilfboner) reported 28 minutes ago

  [getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey

• 
  SaMi (@info_with_ai) reported 28 minutes ago

  🚨 BREAKING: A former Apple Store employee revealed what they say customers rarely hear at the Genius Bar. If your battery health is still above 80%, you may be pushed toward a new iPhone when a battery replacement could solve the problem. Before your next Genius Bar visit, here are 5 things Apple employees may not tell you—according to someone who worked behind the bar:

• 
  Mostafa Ezzat (@mostafaezztaman) reported 29 minutes ago

  @Apple @AppStore @AppleSupport I don't think it's professional that waiting 3 days to get a response on Apple Store Connect support. This's doesn't fit Apple so far! The iOS app has been in review for almost a week and I'm keep messaging back and forth about changes has been done and still getting some issues from no where. The team reaches out ever 3 days!!! So I need someone from Apple Store Management to get this through.

• 
  Mt phone Fix planets (@mtphonefix) reported 31 minutes ago

  iPhone Repair in 30 Minutes or Less! Cracked screen? Battery issues? We fix iPhones fast with genuine Apple parts. Most repairs completed while you wait at our Albany location. Quality service without the Apple store price tag. #iPhoneRepairAlbany #FastRepairs

• 
  Kenzo (@Kenzo1g) reported 33 minutes ago

  @playwithtomide Not a site but an app “DRM sport” available in apple store or you can also down “Nova soccer “

• 
  HyBrid LFC🛡️🔴 (@hybrid_lfc) reported 34 minutes ago

  Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. People will create unnecessary agendas from it right now.

• 
  Rickey 17 (@RickeySmiffDoe) reported 38 minutes ago

  @YungVersaceLord theres no need to ban it, if the issue doesnt exist. thats like me going to an Apple store and banning Androids from being sold. you dont have to ban something thats not already happening in your midst.

• 
  P1897🇵🇸 (@Pedro76894029) reported 44 minutes ago

  @them_failure Hey is anoune having issue with the game? I cant uptate the game in the Apple Store.

• 
  ZoneCrypto (@_ZoneCrypto_) reported 47 minutes ago

  📰 News of the day — August 16, 2026: ✦ DefiLlama has postponed its mobile app launch due to phishing apps on the Apple Store: DefiLlama's founder revealed that the company delayed its mobile app release while addressing the issue of phishing apps impersonating it on the Apple App Store. After documenting a fraudulent app draining funds from a crypto wallet, Apple promptly removed it. The founder emphasized the importance of ensuring all fake apps were eliminated to protect users from scams before the official launch of DefiLlama's app.

• 
  Maximilian Supr 🇨🇦 (@MrMaxthegreat) reported 48 minutes ago

  @_nonfigurativ_ Maybe you need to buy from the Apple Store and not your buddy down the street, nepotism will always forget something

• 
  HyBrid LFC🛡️🔴 (@hybrid_lfc) reported 48 minutes ago

  Telegram will still come back to the Apple Store. This happened around 2018 and is definitely a glitch. I think they owing Appe

• 
  Theron (@theron_chase) reported 53 minutes ago

  None of this requires spending $249 on a new pair right away. It's three things: check real charging habits, turn off features you don't need, and ask about the $49–$69 official battery replacement before assuming a full replacement is the only option. Go check your AirPods settings right now. If this was useful, RT the first tweet so someone else saves $200 before their next Apple Store visit. And if you've got a specific AirPods battery or connection question, reply and I'll help you track it down.

• 
  PaoloG 🏦 🇮🇹 (@Paul250889) reported 53 minutes ago

  Most people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎