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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (42%)
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Errors (33%)
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Sign in (24%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Sherrie Chatman
(@Realtor_Sherrie) reported
@AppleSupport It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem.
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Tim Reha
(@timreha) reported
Dear @apple @verizon - I want to let you know my #applewatch and #verizon data ofor the watch experience has been unbelievable terrible and total wast of my time. Over 4 hourhs at the Apple store just to update the watch. Five calls to Verizon, every time they drop no call back!
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Sherrie Chatman
(@Realtor_Sherrie) reported
@tim_cook It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem.
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Nia ✨⚡️🌙
(@_johnsonator) reported
from
Manhattan, New York
The amount of device trouble I’ve had in the past 3 months, I wouldn’t be surprised if the Apple Store people know my face by now.
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Hitman68
(@Hitman6831) reported
@DysonJiuJitsu @DelCrxpto I sir am not telling anyone to download it . I think it is very sketchy that when you search the apple store with saitamask typed in it still only shows up about 30 apps down. This is a red flag to me as well . I don’t trust it
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Dr. Hilarius
(@MilesHilarius) reported
@williamlegate I think there's a capacity problem on the Apple end. Apple TV is glitchy as hell now too, and wasn't until recently. In an Apple store Saturday and their HomePods kept cutting out.
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George Price
(@georgethejester) reported
So the new "security" update on my Samsung S10 plus has MASSIVELY slowed it down. Lovely. Just in time for my 2 year contract to be renewed...(opens apple store) time to sheep it up again methinks #SamsungToApple
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Kevin
(@KevinS_Grande) reported
@mattcmirza A friend of mine works at the Apple Store and told me this is a common problem. It was just the left AirPod for me and I also got it from somewhere else. But I still had coverage and got that AirPod replaced
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EyeEyeEyeFkucitRossoEye
(@Rosiepete3) reported
Heard this today. My mates daughter works in a Apple store. A minister came in with a defective IPhone.. whilst it was being repaired a message came in. It said lock down January.
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Dr Tod Eggleton💉
(@hecklerdoc) reported
@BOConnorMP @Dom_Perrottet I had to go to the Apple Store on Saturday to replace a broken phone … never seen so few people shopping the weekend prior to XMas. There were twice as many a few weeks ago
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((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7!
(@k3vk4) reported
@CatsCavern The biggest "f**k you" that Apple does to customers who buy their products is to tell them "go to an Apple store" knowing they won't fix it or just sell people a new one instead of fixing it even when the next store is a 6+ hr flight away from someone's residence.
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🦋
(@shanthomppp) reported
apple store fix your phone right then & there or give you a new one?
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Shaun Stent 🌈🌊🇺🇸🏳️⚧️🏳️🌈🏴🐿
(@ShaunStent) reported
@healthvana It would be cool if it worked. It does not work for me or dozens of people who have been complaining on your apple store app page. You have not resolved the issue in months. It will not upload to apple wallet and yes I have tried using safari.
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Pablo Manríquez
(@PabloReports) reported
Running behind on two end-of-year stories after the "A" key on my Macbook Air become unresponsive Friday night. Watched some YT tutz on how to fix it and ended up jacking it up even more 🤪 Thankfully we're back up and running this AM after a trip to the Apple Store.
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AskMeAboutCrypto 💹
(@Really_Hamilton) reported
@OlsonPositivity @kleingabriel I think its in apple store only. It is like 6 or 8 apps down for me. Fun to see. But still not functional. Cringe about how many "what happened to my crypto" complaints.
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TRAPPZ💕
(@04trappz) reported
HOW COME EVERYTIME I UPDATE MY PNONE MY **** GETS STUPID. Ok bet now when I go in the Apple store and act a fool cuz they slowing my **** down and making it do dumb **** then IM the bad guy… yea right eat my ******* ****
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Gavin Lodge
(@GavinLodge1) reported
@Aloy2202 Ohhh 😮 well your mobile provider should be able to help you or if you go to the apple store I didn’t hear it being 300 I heard the back glass cost more to fix lol
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Warren Merrill
(@merrill_warren) reported
@AppleSupport Can’t find way to email a store and corporate. Want corporate & Maine Mall Apple store to know my next step was go to Best Buy & purchase non iPad tablet. Maine Mall Apple people were polite and fixed a year plus problem phone support and others had failed to fix.
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CryptoETH
(@schellingrs) reported
@SaitamaDude @cad5y2 @IvanLovesCrypto Gotta scroll way down on the apple store. It’s there.
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Michael Burkhardt
(@tme_michael) reported
@nikewrayy hey i know everyone is talking about ur nails but if you go to the apple store and get a butterfly keyboard replacement for free, it’ll fix this issue since they replace the entire top case
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Deepika
(@Deepika49873883) reported
@AppleSupport hi buy a iPhone 13 from apptronik growel mall Kandivali East mumbai India . Unfortunately this phone have mic problem . I have been talking your apple store people but my problem is not solve, plz asap solve my problem .case ID-101580732820
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Jason Berk
(@JasonBerkMusic) reported
i was back in the apple store where i used to work for all of five minutes before a total stranger asked if i could help her with an issue with her panasonic landline
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Erman Demirel
(@ErmanDemirel) reported
@mevzubahis @Apple Very interestingly, my mac is not accepting my login password at all. So I need to take it to Apple Store :) software bug just found me on the same day I tweet.
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Jay Watt 🇨🇦
(@JayWattOtt) reported
@CondoChris Just go to the Apple store and you'll have no problems.
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Dawn Lantero
(@Dawnlantero) reported
Ugh #Apple store. Waited in long line, rudely told my appointment timed out-while I was in YOUR line.Almost $500 to fix laptop.
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Sherrie Chatman
(@Realtor_Sherrie) reported
@AppleSupport Holiday cheer? It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem. Nit willing to exchange fir a NEW device
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Ömar
(@ImNotAbdi) reported
@TioIvze You know what’s funny, I cracked my screen a month ago, right when it came out, I purposely didn’t take it to the apple store yet to fix it because I didn’t want to buy FM loool life was busy I couldn’t have 12 hour distractions
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Sherrie Chatman
(@Realtor_Sherrie) reported
@AppleSupport It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem.
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CeeJ
(@KPCeeJ) reported
Well, it's settled going down to the Apple store to get me a mac mini and a new monitor, just for video and photo editing.
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nikewray
(@nikewrayy) reported
@tme_michael i’m living in a country that doesn’t have any apple store lol and i don’t think mine can fix cuz i think it’s out of coverage