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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@Daonetru_) reported
So I went to the apple store to fix my phone because it got locked and the people were really nice to me. Idk if it was me but I think they thought the phone wasn’t mine lmao.
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Charlotte Donlon
(@charlottedonlon) reported
Here’s a workaround in case you can’t get an issue for an iPhone resolved in a timely manner: You can go buy a new iPhone and return it within 14 days for a full refund. You need to follow the rules—buy from an Apple store, return to an Apple store, etc.
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$EVYN ❤️🔥
(@nabrinaDNI) reported
@antiihomo go to the apple store and get them deep cleaned thats prob the issue
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saint. 🍑🍆
(@areallybighorse) reported
we've all been expecting this since the strikethrough 2.0 on tumblr, but I feel like this is twit's dry run on a NSFW ban to cater to the Apple store puritan virgins 😒🤮 I'm sorry y'all apple bros can't get laid, but can you please stop making it everyone else's problem? Gross.
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Ramkumar
(@Ramkuma24759597) reported
@tim_cook @Apple @AppleSupport please look over my issue, I bought a brand new iphone 11 from you're official apple Store and it just stopped working the very day and there's been no proper response from the store because of covid outbreak in India. Please look over my issue .
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Iris 🏳️⚧️
(@thelball) reported
@technerd_brads long story short: jb broke so much phone required iTunes updating iTunes gave error 14 and even failed to find my phone at one point have apple store appointment tomorrow afternoon
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Auri | VMRAI
(@AuriForTomorrow) reported
@klangfreude this is ok iPad tweets are the best. I recently got one and its cool even though I have trouble typing because my hands are small. I did a One Piece jaw drop at the Apple Store when they gave it to me and the employee did a "hang loose" gesture like a surfer
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ꜱᴋyᴇ 🧜🏽♀️
(@jaybigtalk) reported
@AppleSupport I'm trying to buy an app from the Apple store, but every time I try, a refused payment method message appears, and I have money on the card would be a problem with the Apple store or my bank?
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David
(@David_is_cool1) reported
I was drinking my Starbucks and i had my mask half down and somebody comes up to me asks me to put my mask up…… CAN I NOT ENJOY MY DRINK WHILE WALKING AROUND THE APPLE STORE
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nyah 🦦
(@sweetenyah) reported
@imtooexpensiv okay i will, i don’t have an actual Apple store near me even if I did have problems so I think I’ll need it 😭
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Vonkanarse
(@kanarsevon) reported
Just judged in a second & w mask we r all just faceless soulless creatures who r disobeying!! Today i had 2 remind a manager of an apple store “not everything legal is moral, ethical or RIGHT” i asked him “exterminate jews was legal wd u hv broken the law & helped?” Bc he was so
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AppleUser
(@AppleUser2000) reported
@ParkerOrtolani Did you have the issue where the Apple Store reverted to old stock items and didn’t display any new ones?
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Kiefer.fernandez
(@biungcolize4556) reported
@draggles Pls fix the update in apple store i updated and theres nothing? Whats new 2.2 only🙄
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eva
(@merthur_) reported
this nearly pushed me over the edge bc i dont have money to fix it but im gonna take it to the apple store tomorrow and see how much it would cost to get it fixed
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Sarah Fewings
(@SarahF1978) reported
@SkyHelpTeam when I got my then new iPhone 11, I had a glitch and took to Apple Store as advised by support. They replaced it for me so the IMEI does not match my account. I’ve just realised this after I’ve agreed to swap. Will this prevent the swap?
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gonewest05
(@gonewest05) reported
@SavageJoyMarie1 @RealHtownDude iPhone X has a bug that causes photos to be blurry. You have to take it to an apple store & they will fix.
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Nikhil Rajyaguru
(@NikhilRajyaguru) reported
Dear @amazon @Apple Order - 404-7199081-7349963 Apple Case ID: 101399404471. I recently both airpods but it's not working. Same thing I discuss with Apple store and Generate case ID but Amazon denied to replace. I am home isolated so not able to visit apple store. Rqst to support
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spoorthy n
(@spoorthybhatt) reported
@flipkartsupport Order ID is OD121666298861627000. Yesterday I had posted this on Instagram and customer support informed us that the issue will be resolved by june 1st. Now today they are telling we have to contact apple store only.
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Quinn Nelson
(@SnazzyQ) reported
Update: went to local Apple Store. They confirmed issue and are suggesting a rear assembly replacement. Unfortunately they didn’t have one in stock—nor did any other stores nearby. And no CRU availability either to do a direct swap. Great Genius, bad supply chain.
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Joseph
(@ChiJSDevJoseph) reported
from
Chicago, Illinois
@AmazonPhotos Ever notice at the @Apple store’ Genius Bar those who are afraid of the cloud are the ones who usually have a broken computer/ hard drive with no backup?
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Micah
(@Mainefly) reported
@MacRumors @SamiFathi_ According to a check at the Apple Store, I only have 285 cycles on my iPhone 6s battery thanks to the smart battery case, would get through the day with the case drained to 50%. Since 14.6, the case drains 100% and the phone down to 50%. Also, the case does not show when charging
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olivia :)
(@pankobreadcum) reported
also the line at the apple store is a glitch in the simulation and it’s just the same people in line all the time
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Redboy 🤠
(@Maned_howler) reported
@Note_Yeen Also the watch fell apart on its own, the battery was expanding and popped the screen off and when we took it to the Apple store they said they couldn’t fix it so we made a deal and then bought the new watch
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Alyssa
(@Acrylicdonkey) reported
I went to Apple store to hopefully get pencil fixed and they just told me that shits broken and I need a new one
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7 Temann on Youtube
(@Temannn7) reported
@Garielle2fine Yea that’s go cost if you go to a Apple store. If we was in the same city I’d fix it for you 😪
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Mike B
(@mikebrandon90) reported
@apple @AppleSupport absolutely horrendous customer service at the west Edmonton mall Apple store. Lies to cover up deception, leaving me with a broken display that was not broken when it was brought in!
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Wanderer
(@AbsoluteWander) reported
Go to an apple store or verizon store to fix your screen they’ll tell you to just buy a new one its beyond repair. Go anyway else to fix it they charge like 50 bucks you wait a couple hours and its good as new.
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Parth Vora
(@Caddyboy_parth) reported
@Apple @tim_cook Shocked yo know Apple is not a premium brand as before. Purchased iphone 12 in Nov 20. Diagnosed today some issue with receiver at apple store. They told me that screen would be replaced. I don’t want replacement of a screen as I paid premium for some reason
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ꜱᴋyᴇ 🧜🏽♀️
(@jaybigtalk) reported
hey @AppleSupport I'm trying to buy an app from the Apple store, but every time I try, a refused payment method message appears, and I have money on the card would be a problem with the Apple store or my bank?
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Carlos Storms
(@carlos_storms) reported
@SnazzyQ As apple products became less reparable, apple store services bencame more irrelevant. Reset or replace. I fix And flip MacBooks and my independent technician is apple certified and still has problems getting parts