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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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D Brown
(@DBrown83058431) reported
Then the server here in Riverknoll at Radisson ny 13027? @Verizon it’s attacking my wireless. But it is a server local or apple store? Or zone store in baldwinsville ny 13027. Are they attacked too?
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🎄Raeloe🎄
(@RaeloeGaming) reported
I had been in a previous relationship where the guy had to have every password to every email address, every game login, and my apple store login to track my phone. He wanted me to only have his friends, not my own. He wanted me to move in with him and depend on him.
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ALI 📛
(@Ali7NYC) reported
@fatimahussam97 Yeah it’s a major problem, and i read they are aware of it. But one other thing might help is to hook it to itunes and updating it, see if any update is available.. or try going/calling apple store if nothing else works..
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Adam Nash
(@adamnash) reported
@joshelman Really makes you think about the value Apple creates by unifying all these issues, so that one Apple Store employee can help solve these problems. I'm amazed by what the employees at cell phone stores have to do...
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Bertie Bettle💜🌏
(@pelongarza) reported
Went to the Apple store and got a replacement phone after they couldn’t fix the battery. But then I lost all my stickers in WhatsApp. 2020 is truly the worst year ever. Hasta nunca triplejodeputa.
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DStv Nigeria
(@DStvNg) reported
@oriekose89 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043..........2/2
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Pam Satterfield
(@dookie4life1) reported
@krisalderson @Apple My 11 is just fine. I got it a few weeks before Christmas. I have found nothing that is a real problem. If you have complaints go into a Apple Store and talk to them about it. If you call Apple they might send you a new phone. Apple really wants to please you
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DStv Nigeria
(@DStvNg) reported
@lollyolony With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2
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Actual Doctor OffLabelPedi
(@babydocwhit) reported
You know what you can do to help frontline workers? Go to your job. Show up to teach our children. @apple store show up to fix our phones and computers. Show up to your desk job to process our kids' driver licenses. Do your ******* job so we can do ours.
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Princess KailahMiaRylee 💎
(@xoxo_fatsumo) reported
Every time Apple decides to update their software apps, it scares ******** out of me because when I tried updating MacBook Pro 💻 software, it shuts down, had to bring to the apple store to get everything fixed; had to wait for about 9 days which was a total nightmare for me 😒
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mj212024
(@mj212024) reported
@AppleSupport Spent hours trying to get an e gift-card delivered today for a birthday present. Phone support down. Chat reps don’t know why there are delays. Still advertise “1 hour delivery!” on the Apple Store site! :(
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chula 🌶💫
(@tammyjaiye) reported
i’m over the @Apple store since covid. it seems like every poc in line (including me) had an issue with orders they already paid for (in-store shopping is no longer an option) 🙃
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SHINee.owns.my.heart
(@loves5HINee) reported
@exhaustedPaige @Apple Is it possible for you take it to the Apple store after New Years so they can replace it and actually test the new unit before giving it to you and give you rebates for all the trouble?
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games
(@GamesIGuess2) reported
@Stairfax wh does the apple store not cause you any problems getting the jp version
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ali!
(@littlelcxiegrey) reported
@lovesdecker NO THAT HAPPENED W ME W MY ACTUAL PASSWORD AND I HAD TO GO TO THE APPLE STORE TO FIX IT
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sav
(@ItsOnlySavannah) reported
The apple store is so slow I can’t stand coming here
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DStv Nigeria
(@DStvNg) reported
@OgochukwuOm With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043...2/2
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Matt Penn
(@mattpenndotcom) reported
@AndreaLibman Sounds like a known issue with the X, the “green screen” problem, unfortunately a defect that can appear. Some say turning the phone off completely for a bit and starting it up might help, otherwise it’s a call to Apple care or the Apple store.
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Oliilo
(@ferozebo) reported
@tim_cook so disappointed in Apple, why is your customer support so terrible now. Why can’t Apple store help you? Apple store doesn’t integrate with online apple store! Are you guys joking
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Kristina Rex
(@KristinaRex) reported
Ending out 2020: bringing your headphones to the Apple store to find out the right one is broken but you’re 10 DAYS out of warranty so you owe $69 to fix it 😑
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Gena V Topper
(@topper_v) reported
Hello hi please help, my computer screen broke and I have a submission deadline to make and every Apple store in Phila and NJ is booked through the next two weeks. Please anyone WHO CAN FIX A SCREEN ASAP WILL PAY $$$$$$$$$$$
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armor
(@gingsfleshlight) reported
@gingisthebest i’m at the apple store and they said they can’t fix it
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Jun
(@twceee) reported
@6oichi Bro I just moved my whole library from paperback to mangastorm now I gotta fix it again :( I hate the Apple store
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The Werewolf
(@TheoWerewolf) reported
So, my cuz took his iPhone to an Apple Store and they informed him it was a "known defect" and that while the fix for it was free in the US... it would cost him £355 to have fixed in the UK. None of my phones cost £355, period. I'd have just tossed it and got a new one.
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Justin Lea
(@JLeazy24) reported
My MacBook is giving me major problems updating! Anyone know where I can take it to get checked out? I think the Apple store in the mall is closed. HELP! 😠😤
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Jason Downing
(@JWDowning1980) reported
Got my #MacBookPro back from the @Apple Store today. Got stuck in some kind of boot cycle during the latest update. Not sure what they did, but the system is booted up now with the latest update and seems to be working better than before it went down.
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Brandon
(@SmalCvnt) reported
@cerebralkaijux I don’t have Spotify cause of Apple store shutting down my account is there a SoundCloud or YouTube link I could get
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sammi
(@blissfuldom) reported
i wish the apple store never took down flappy bird tbh
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Heather
(@HeatherNSB) reported
Soooo excited to get 2020.48.30!! Over a dozen red steering wheel aborts on an easy drive to Apple Store this afternoon. All roads were well marked & straight forward. My car just disliked the last update. Never had problems on the areas I have in past 3 days. #Tesla #autopilot
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✜ momo⁷ loves taehyung
(@MoonTwinJoon) reported
apparently when it fell down earlier a cable disconnected from the battery and every normal person would need to go to an apple store to get that fixed but nah my dad just does that **** himself omg what would i ever do without him