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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (47%)
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Website Down (28%)
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Sign in (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Doral |
Sign in | |
 Souillac |
Errors | |
| Glen Burnie |
Website Down | |
 Enfield Town |
Sign in | |
 Ábrego |
Website Down | |
| Bogotá |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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V.M.Yeshwanth
(@vmyeshwanth) reported
@RaoSumukh My AirPods Pro were also having major issues in January 2020. I took it to an authorised Apple Store and got both the AirPods replaced for free. BTW, I bought it in the December of 2019.
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Mossyrocc
(@mossyrocc) reported
@SamAdamsPDX Care to cite any statistics on jobs actually lost due to broken windows/graffiti? Having run shops that have faced vandalism, you board up, file an insurance claim & are usually back to work the same day. Not shedding a tear for the Apple store closed 6 mo. Apple can afford it.
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dani⁷
(@mygichi) reported
@CaramelBurangi How long have you had ur pencil? i had mine for over 4 years, had the same problem, went to the apple store and they told me it d*ed
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vamp moss🌿• 🥳4/26 ♉️
(@bebeignet) reported
@naked_bastard you hear me friend!!! i can’t tell you how many times i’ve called apple support or went to an apple store and their solution was to buy a new device instead of fixing the issues i was having with my current one :/
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Marko
(@Serbinator613) reported
@W1nn1ng1 @NoBuffZone @ryangray1_gray Mobile app? If so what do you search for on Andriod or Apple store for the app? Browser version not working for me.
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Waldo Jaquith
(@waldojaquith) reported
Apple’s iPhone exchange process is easy, but it sure is slow. They don’t send the replacement phone until they get the old one back. I guess that’s fine if you live near an Apple store, but that’s got me using this busted iPhone for an extra week because of Apple’s mistake.
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DainasiaNay👅
(@FineeAssJitt) reported
PLEASE PLEASEE @Apple Let me go to the Apple Store get a genius to physically to a hardware reset on my device and my phone still have the same issue even after 6 months i won’t buy **** else from Apple I’ll just take my hard working cash back to Galaxy, I’m lame asf anyways
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Steven Budden
(@StevenBudden) reported
@SolNataMD It's the same at the Apple store. Now they don't fix machines in house due to covid. Huh? Oook.
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betty
(@wtfjleigh) reported
so uhhh??? i traded my phone in to apple IN PERSON at the apple store & i just got an email saying “trade in cancelled” and they charged my card for the new iphone????? @Apple y’all better ******* fix this
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FastDeer
(@BeanIsADeer) reported
@LizardIsApple Half of our business is fixing stuff geek squad doesn’t touch. The other half is fixing things the Apple Genius guys at the Apple store quoted 1.5k to fix or refuse to fix for like 400 bucks.
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🍂Simulacra Studios🍁
(@SimulacraArt) reported
@InspireResin Very. But that was over a month ago and I couldn’t get an appoint set to check with the Apple store folks how to get it out of recovery mode. So I finally sat down and used my skills to analyze the error codes myself. ); Still sad, but it faded a bit. I can make new art at least!
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Manish Sharma
(@Paraardh) reported
@kunalstwt Only one problem still M1 don't support many I/O devices and Lack of Thunderbolt port is serious. So, with Mac mini try to get a best multi-port with it but not from Apple Store and from my friend's experience use HDMI mini for display instead of Thunderbolt port. 👍
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DapperSpiderMan
(@DapperSpiderMan) reported
@MyNameIsSagat @stillgray They burned down an Apple Store, which is a holy cathedral to hipster trash.
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V.M.Yeshwanth
(@vmyeshwanth) reported
@RaoSumukh My AirPods Pro were having major issues in January, 2021. I got both the AirPods Pro replaced for free at an authorised Apple Store. They replaced mine in just 3-4 days. Btw, I bought mine in December, 2019.
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☆TONY☆
(@supreamtony) reported
was in the apple store at cielo vista tryna cop a macbook when i heard them yelling shots fired smh i ain’t even have time to put it down i just dipped! who need air pods or iphone 12 for the low tho? got sum other **** too lmk
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Jo Jensen
(@JoJensen) reported
from
Denver, Colorado
(Part 2of2) @Apple store cosmetically damaged my computer. They acknowledged this (once I pointed out the large dent) & said they would fix it. 2 wks go by. Update: When they fixed the dent (that they caused)somehow they then damaged the iMac’s memory. So now they are fixing that
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pratika ♡
(@artmusicious) reported
@indefiniteart Like I said earlier my sis invested in her 1st ever HP laptop in Aug and it literally was snail slow within 1 week+ it shut down in 2 months. Which is weird Cz we used HP before for 7+ years. I suggest you get a replacement from the official Apple store rather than your Dealer.🙌🏻
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PBC1964
(@PBC19641) reported
@ZakirSpeaks Did the PB's or those others openly attack and burn down private businesses like the Apple Store in the path of the protests?? That might have something to do with his decision? Just sayin! 🤔🤔
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Bo
(@nethack47) reported
@nixcraft @madebygoogle Took my MacBook to the Apple store because the mousepad wasn't right. The guy looked really worried and ran away with my laptop. He came back and told me they'd would fix it free of charge. I asked "battery" and he just nodded. Had 2 iPhones fail but only one Android so far.
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Blue Bantha Milk Co. on YouTube ▶️
(@BlueBanthaMilk) reported
@GirlswSabers I worked in an Apple business for close to a decade. Last night I was at an Apple store getting a new phone, overheard a person trying to get a Genius Bar tech in trouble for not accepting their broken phone under warranty. This person was going off. The manager is now taking to
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lizzie
(@lizzposting) reported
apple store just called me to say that they couldn’t fix my laptop.....RIP
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Syd. JT
(@SJT____) reported
Tallahassee is deadass the most boring city in Florida. If you want to know how boring it is here you go- 2 major state schools are down the road from each other, but there nearest Apple store is like 2hours away.
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Peter Boghossian
(@peterboghossian) reported
Here’s the press statement I’d issue if I were @tim_cook This is the second time in the last few months that an Apple store was destroyed in Portland. We have made the difficult decision to not reopen in Portland due to safety issues. @Apple
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treystation ➐
(@itstreyduh) reported
since my mom has a problem with taking me to the apple store, i need a car & my license now
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FourthPlanet
(@FourthPlanet13) reported
@paulhardware I think conspicuous consumption might be a part of that Apple culture. Going to an apple store is not for the down trodden. Not really what they imagined with the 1984 commercial
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Gavin Farley
(@GavinFarley9) reported
@iPadInsightBlog @jon_prosser For sure. I think it would have been great if they had a program where you could trade in your current magic keyboard at an apple store for the new one free of charge because of this issue, but alas, it is Apple we're talking about here.
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Jo Jensen
(@JoJensen) reported
from
Denver, Colorado
(Part 1 of 2) So, in March my job got me an iMac. It was amazing. 3 weeks into having it, the computer wouldn’t turn on. I took it to the @Apple store here in Denver. They couldn’t get it to turn on either. A little over a week goes by & they fix it. When I go in to pick it up
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Nick Reinholdt
(@NickReinholdt) reported
@KwnStorm Price is the same anywhere you go, after the first 15 days of purchases any issues you go to an Apple store anyway. If your planning on buying some type of protection plan, and need accessories you can usually talk your way into a discount at Best Buy.
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🪄 ***** pick and choose yourself 🪄
(@yoyoberry_) reported
my phone is on the god damn ************ fritz so instead of melting ******** down like i usually do i uhhhh made a stupiud genuis appointment at the apple store at the mall :/
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Levi DeHaan
(@levidehaan) reported
@bdmoyer I bet it Hands Down beats working for Amazon or in a Microsoft store or an apple store or McDonald's or Construction or any other ******* job you have to Go to. What an idiotic take on an amazing advancement impossible for all of human history until now.