Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(44.12%)
Website Down
(33.82%)
Sign in
(22.06%)

Apple Store Outage Map

The most recent outage reports and issues originated from:
Adelaide Website Down
Quito Errors
Sevilla Website Down
Barcelona Website Down
Muscat Website Down
Northampton Errors

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • puliyankotta Comrade நேசமணி (@puliyankotta) reported

    @rajakumaari Take it to an apple store, they will fix it

  • NiviEmani Nivea Thomas (@NiviEmani) reported

    @itsnaomimarie Settings > Apple ID, iCloud, iTunes & App Store > scroll down, click on the device you want to delete & you should see a button that says “Remove from Account”

  • wpwend Bl'ast! Hard Cheese (@wpwend) reported

    AT&T just refused to help my mom w/ her Apple Watch problem. We've been AT&T customers as a family for like 20 years! So she is going to have to drive out here to go to Apple Store in Cherry Hill at the end of this week now.

  • wpwend Bl'ast! Hard Cheese (@wpwend) reported

    AT&T just refused to help my mom w/ her Apple Watch problem. We've been AT&T customers as a family for like 20 years! So she is going to have to drive out there to go to Apple Store in Cherry Hill at the end of this week now.

  • UKTVPlay UKTV Play (@UKTVPlay) reported

    @1NadeemAkram Sorry to hear this is still an issue. Please ensure that you have the latest version of the app installed. Check for updates via the Apple App Store or Google Play store, or you can just delete the app and download afresh to be sure of getting the latest version.

  • GrantBlackbur16 Grant Blackburn (@GrantBlackbur16) reported

    @Jimbo06232981 @gamerboss088 @AtomicSuperMe @playmcearth Go to the iTunes Store and scroll down until you get to your Apple ID. Click on it then go to I think it is view ID or something like that, then go down to country/region and change it. If this doesn’t work, you can create a new Apple ID with a different email and make the

  • nerdette Tanya 수정 Tarr (@nerdette) reported from Austin, Texas

    It’s a hardware issue.... I’m off to brave the Apple store in a few hours 😫😫😫

  • darryldurno Darryl Durno (@darryldurno) reported

    Absolutely shocked at @VodafoneUK cus serv. I’ve spend 10+ hours on the phone to 23 different colleagues, visited 1 store, dealt with 2 people on Twitter, and 1 online technical convo and yet NO ONE is able to fix the Apple Watch OneNumber problem. In fact, 2 orders were

  • ultr4persona mikail / ultra (@ultr4persona) reported

    Also it's stuck because I'm buying via third-party seller that sells the gift card and they will send me the code, but sadly they tell me that the apple store went mad and got error instead :(

  • ultr4persona mikail / ultra (@ultr4persona) reported

    I'm currently buying the gift card but apple store decided to go error instead so my money is hanging in there 😓

  • CleopatraOwen17 Cleopatra Owens 🇺🇸🇺🇸🇺🇸 (@CleopatraOwen17) reported

    @altHammer_Ent @Devos50715351 @NBCNews Sure. Stating how bad it has already become is no argument to make it worse. Other day I decided to buy the new iPhone. Went to the Apple Store, slapped down the cash. Nope, cards only. If a critical mass is chipped, guess what’s next: Nope, chips only. It’s time to say NO!

  • dem0nl0rd begster (@dem0nl0rd) reported

    apple store asked for a shit load of money to fix it plus they said i would loose all my files so guess who is possibly flying home to get help from her dad’s “it guys”

  • Himanshu_HimG Himanshu Gupta (@Himanshu_HimG) reported

    @Apple @AppleSupport My iPhone7 suddenly stops working out of the blue one fine day - it just slept off on its own and refusing to boot again. The apple store technicians cannot diagnose the issue and suggest me to get a new phone. #horrifying #badservice #strange #unapplelike

  • DamienneRice Mary (@DamienneRice) reported

    @0hmate Not worth it. The cost of replacing the screen outweighs the value. I had the same issue, took it to the apple store and they said £180 or £200.

  • manicvic Vic 🇪🇺 (@manicvic) reported

    Looks like my old MacBook Air might be ****** in the Apple store can’t fix it

  • RagingRainbow Nikki (@RagingRainbow) reported

    @Morgandy Tumblr's recent crack down was in part because app store not permitting certain content. So yeah, an app would definitely mean Apple/Google restricting content.

  • bo_cheung Tai-bo_Cheung (@bo_cheung) reported

    @tombschrader That is the app which Apple should take down from apps store, not HKMap

  • Disobedience019 جنجويد رباطة (@Disobedience019) reported

    @basicsosa Working normally Bs Apple store not working 7ata by VPN!

  • Horse_Gonzo Fire Horse☺ (@Horse_Gonzo) reported

    @LaminTamba @MersihaMusovic The XS Max has had OS issues even with iOS 12 like unresponsiveness with most apps and keyboard freezing and more. All the issues I have with it have been successfully replicated on Apple's in-store units. Which means, it's considered "normal".

  • MrsAiyana /.\ I Y A N A (@MrsAiyana) reported

    This still funny af . My ***** was really getting down in the Apple store 😂😂

  • 11NightsInJune StayNiley (@11NightsInJune) reported

    I was a bit worried my documents, applications, screenshots would have to be cleaned out and erased. I am thankful for @Apple's Genius Bar. If I have concerns, I can just take my laptop to the store. Thank You @coquitlamcentre Apple Store for helping me fix my problem💻😳

  • groovyguevara maya (@groovyguevara) reported

    my mom: you shouldn’t get a new phone, that’s just a waste of money the apple store worker looking at my phone: yeahhh you’re gonna need a new phone we can’t fix this

  • jonnyflash jonnyflash (@jonnyflash) reported

    The worst thing about @apple is the the popularity of their products has led to apple store tech support becoming a glorified geek squad(slow, condescending, prone to upwelling)

  • _powerfulbeyond Katherine (@_powerfulbeyond) reported

    This computer still moving slow. Looks like I’m taking a trip to the Apple store 😒

  • kseulwan 🏖🚀 (@kseulwan) reported

    went to my local apple store to fix my phone and i sat there waiting for a technician to come help me when i heard “YOU MAKE ME FEEL SPECIAL” coming from one of the laptops

  • HijabiBelle الیمہ (@HijabiBelle) reported

    I’m assuming it’s a hardware issue. Might take it into the Apple store before calling up my carrier.

  • RPhatly2 Spooki Robloxian (@RPhatly2) reported

    Just down loaded Polyspere. Pretty kewl! Available on Google play store and idk for Apple app store oof. #polyspere

  • harriefilm daniela (@harriefilm) reported

    not me accidentally making my apple music the israel store idk how to fix it 😭

  • belindasmilne Belindasmilne (@belindasmilne) reported

    @noaheverett @mediatejack IDK. This was before the Apple Store opened here so repairs used take 6 weeks. Last time Apple looked at it and they said, if it happened again, they’d replace the computer. It was ok after that. The last time it died, I didn’t bother to fix it, as I’d already bought a new one

  • mediatejack Jacky W. (@mediatejack) reported

    @noaheverett @belindasmilne Yeah it’s the graphic card. I’ve ask when I was in UK and Hong Kong Apple store. They told me is the same issue with the graphic card. But the cost is too high for me, so I just live without my mac. P1

  • Charence Charence (@Charence) reported

    @Troomoney @AppleSupport I would do it too but now that my phone is not working I cannot store their numbers in my phone. So apple gotta fix that.

  • JamesTerpstra James T (@JamesTerpstra) reported

    @McDonaldsCanada so my wife was burned at restaurant 29151 at 09:45hrs, when the kid was not on and your drive thru person spilled it on her hand. The employee’s solution was not to get a manager but to offer an apple pie. I called the store and I wasn’t taken seriously terrible

  • lennoxskyler Lennox (@lennoxskyler) reported

    @baddogs4343 @integrityshines @ChristopWFisher @Chance_2O19 @mikes_booh @LadyNico @LVFREW @ArleBear @Cats4Lunch @LuluLemew @RealMsFeathers This latest iOS update was a HOT MESS! I had to go to the Apple store for them to look at why some things suddenly stopped working. Even the techs were flumoxxed! Fixed some things, couldn't fix others. They told me to wait for more updates 🙄

  • kissykuromi 1-800-MYMELO (SPOOKY VER.) 💕 (@kissykuromi) reported

    my sister's phone is broken so instead of taking it to an apple store my parents were like "nah too expensive" and went to a flea market instead rip sister you're not getting your phone fixed bud

  • KeepersM42 MarionM (@KeepersM42) reported

    @DebbiMichiko It turned my Ip8 into a useless brick & I had to go to the Apple store to have them redo the update on it (make an appoint. cause they are swamped selling the Ip11). We held off updating our Ip7 until I was there and it bricked too - so the store genius had to fix that one too

  • SammyHamwi shoomy homwee (@SammyHamwi) reported

    FYI I can fix iPhone X screens, so hmu if you need to fix your phone for a cheaper price then the Apple store 🔧

  • MrQB17 Dr. Gonzo (@MrQB17) reported

    Just sat at the mall and the Apple store for over 3 hours so Kate could find out she had bad headphones and not a phone issue😑

  • Rachel_Eddyy Rachel Eddy (@Rachel_Eddyy) reported

    Hey @Apple I’ve just spent 4 hours in an Apple store trying to fix my phone from this IOS 13 bug problem and in doing so have lost 400 of my holiday photos. All because of your latest update!

  • SammyHamwi shoomy homwee (@SammyHamwi) reported

    I can fix iPhone x’s now btw, so hmu if you need a cheaper price then the Apple store fix

  • NM0875 Nitu Mehra (@NM0875) reported

    @Apple I have spent two hours in the apple store today followed by one hour on the phone to your phone support to only have the person hang up on me as you couldn’t work out my phone issue!!! I mean really!!!! Is this how you treat your consumers

  • IAmDavidManning David Manning (@IAmDavidManning) reported

    @GeorgeBruno MacBook Pro. Hardware is very dependable. Last one lasted 8 years before I replaced it and is still going just slow. Also for the rare problems you can see someone in person at Apple store for support and repair.

  • danielalbu Daniel Albu (@danielalbu) reported

    @tomerg Actually, it's more of an Apple issue, you can only purchase from the iTunes store configured in your Apple ID

  • danielalbu Daniel Albu (@danielalbu) reported

    @tomerg Actually, it's more of an Apple issue, you can only purchase from iTunes store configured in your Apple ID

  • LaBellaPoetess La Bella Poetess (@LaBellaPoetess) reported

    Major problems with the Apple App Store!! Can’t download a dang thing!!! Help @AppleSupport!!

  • ovxosu Jeremy Arnout (@ovxosu) reported

    Started looking at the new iPhone on the Apple store. Now my phone is glitching and being super slow......

  • dnwallace David N Wallace (@dnwallace) reported

    Hey @AppleSupport your ios13.1.3 update has broken voice control and as my disability depends on it I'm stuffed. Fix your damn bugs. I'm a 35year user of Apple products and you're p'd me off. I've been to store fix things twice in 3 weeks. Unacceptable! #stevewouldbepissed

  • AkramElgendy4 Akram Elgendy (@AkramElgendy4) reported

    @AppleSupport Part 2 , they even doesn’t care about what I face every day because of this issue, they told me if I am not satisfied I can leave the store!!! #Apple #AppleStore

  • AkramElgendy4 Akram Elgendy (@AkramElgendy4) reported

    @AppleSupport Part 1, I went to Apple store yesterday because my phone XS drain very fast, guess what they told me, because of whtsApp application they recommended to deleted and before one month I was there for same issue they recommended to remove FaceBook application #Apple

  • AkramElgendy4 Akram Elgendy (@AkramElgendy4) reported

    Part 2 they even doesn’t care about what I face every day because of this issue, they told me if I am not satisfied I can leave the store!!! #Apple #AppleStore

  • AkramElgendy4 Akram Elgendy (@AkramElgendy4) reported

    I went to Apple store yesterday because my phone XS drain very fast, guess what they told me, because of whtsApp application they recommended to deleted and before one month I was there for same issue they recommended to remove FaceBook application, continue #Apple #AppleStore

  • maddie_cusick maddie (@maddie_cusick) reported

    i’m so annoyed i went to the apple store to try and fix my phone and my apple watch and all it did was **** it up more

  • mariusperry mariusperry (@mariusperry) reported from Darwin, Northern Territory

    @Brodhe Bring it to an Apple store!! They’ll fix it!!

  • darrendotcom Darren Davies (@darrendotcom) reported

    @reneritchie Each app has a developer link, many developers offer demos from that link. I don’t see a problem with Apple’s app store approach, it works well.

  • hibiscusthreads ig-hibiscus.threads (@hibiscusthreads) reported

    turn off background app refresh - settings>general>background app refresh - turn off automatic app updates - settings>itunes & apple store - remove widgets - scroll all the way down through your widgets + press edit, you’ll be able to delete them

  • ruelfilms emily || BRIELLE & MAYA’S DAY (@ruelfilms) reported

    @easierIive 1. go to ur phone settings 2. click itunes and app store 3. click the first thing that says apple id and sign in to view apple id 4. then click subscriptions and then u can cancel

  • NYCLAXLHR RDP_NYC (@NYCLAXLHR) reported

    @chrissyteigen Sorry that twitter isn’t your own personal tech support. We realize you have massive entitlement issues, but perhaps contact Apple Support, go to an Apple Store, or learn how to google properly. 🙄

  • Stephen_Bailey1 Stephen Bailey (@Stephen_Bailey1) reported

    Disappointed not to be able to write a story on this. Spoke with Syracuse NT KJ Ruff about the late fumble/non-fumble, but my iPhone's recording function didn't work properly (took it into the apple store this morning for a charging issue & this seems to be an unintended result).

  • Chloe90250264 Chloe (@Chloe90250264) reported

    Do not let Apple store be shadowed by polictical issues. Otherwise, it will be a disruption to worldwide freedom! #StandWithHongKong #apple

  • 52goldtop_ ‘52 Goldtop (@52goldtop_) reported

    @Nik321977 @Apple Restored 2x, once fresh as a new-start phn, both at home and in-store on the Apple branded computer; have tried everything & jumped thru all hoops. In-store they say it's a software issue, not hardware. The Sr. Advisor says it's hardware, and it would've hpnd with/out iOs update.

  • sydniekaye sydnie avery (@sydniekaye) reported

    Apple store guy just called to lmk that while attempting to fix my computer, he broke my computer