Apple Store status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, sign in and website down.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 13: Problems at Apple Store
Apple Store is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (38%)
- Sign in (31%)
- Website Down (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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DrPynz (@drpynz) reportedJust spent nearly 5 hours on the phone with Apple support today and yesterday. As a customer since 2001, this is the worst experience I’ve ever had with them.Ordered a loaded 16" MacBook Pro + Magic Mouse + AirPods Pro, twice on their website. Both orders were cancelled with zero explanation.First order: Apple Pay/Apple Card issues. Reps kept saying “it’s your bank” even though Barclays confirmed no payment request ever came through. Spent hours getting bounced between pre-sales, post-sales, and tech support. Order status links broken, phone number problems, account linking issues. Second order made the next day after double-checking everything and it was also cancelled overnight.When I called back today, I was told they “can’t tell me why” it was cancelled and to “just keep placing the order until it works.” Asked for a supervisor and a rude rep hung up on me while I was waiting.Their only suggestions: call pre-sales again or go to an Apple Store (not an option for me).This is unacceptable. Long-time loyal customers deserve better than this runaround with no answers. Apple used to be top tier. What happened? #Apple #AppleSupport #BadCustomerService
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Shanaee (@prettynemo18) reportedWhy would I be in the Apple Store n porn comes across my phone I look at the ppl the ppl look at me 😭😭😭😭 idk man it’s just a stare down right now
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Dsk (@dsk_8587) reported@ZEE5India Hey incompetent fellows @ZEE5India Here is a bug for your team to fix I login with my number on your ios app. When I subscribe it takes me to Apple Store. Post that I don’t see the plan in zee5 And when I logout and login with Apple id, I find the subscription. Pathetic
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Shubham Kumar (@HeyyyyShubham) reported@kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers
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Bernadette Turkenburg (@BJMTurkenburg) reportedSign of the time She is so ******* bored and distracted….she wasn’t really looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all.” What happened next?? Public fights are normal nowadays. Weird.
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mirra (@mirrakhemani) reportedOr change in the settings the lives stopped working. I’ve even taken my iphone13 to the Apple Store to see if the problem is there but it isn’t. And now the apps crashes every 2-3 mins and the time doesn’t build up and people don’t stay long enough where as in every stream before
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Maria Islam (@mariaislam6451) reportedSo, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.
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Thom van Lieshout (@thomvlieshout) reported@0xYudi They werent sure at istore… annoying af. Apple store would fix it for free without a second thought
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Prime AI (@primemans) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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tammyh333 (@tammyh333) reported@jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?
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Alex Ventures (@alex23ventures) reportedAn AFP TV crew filmed an 8 year old Chinese boy named Zhou Zhiheng for a feature on Asia's youngest coders. Round green glasses. Red shirt. He sat in front of a MacBook Air at a glass desk in a Shenzhen co-working space with iPhone XR posters behind him. The narrator said he started by programming games. The subtitle said he had 60,000 followers on a coding tutorial channel. The camera pushed in on his fingers on the keyboard. While the West runs panels on screen time for children, China sits an 8 year old in front of an unregistered code editor and films it for the international press. He was supposed to be the cute face of Asian tech literacy. He just left the file tree open. Pause at 1:34. Ignore the C++ on the screen. Ignore the if statement that the AFP narrator was reading aloud. Look at the left sidebar of the editor. The folder is named aspirin. The open file is jizhe.cpp. The folder tree below it: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was filming was named after them. The boy had the open scanf reading a score variable. He had not written it that morning. He had named the file the day the AFP request came in. The numbered folders were not coding lesson chapters. The numbering matched the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was scraping which journalists requested filming permits from which Shenzhen co-working spaces three days before the segments aired. Every requested permit was a position on the company being filmed. The agent traded the gap between filming and broadcast. The crew filmed for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had visited that week. Comments turned into a detective board. Someone slowed the AFP clip to 0.25x. Someone else translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had installed the fork on his son's MacBook the week the AFP request landed in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed of which co-working spaces hosted which crews. The followers were operators running the same fork from different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was inside a media briefing room rented by foreign correspondents to film exactly this kind of segment. The agent knew the room. The room was on the list. The AFP segment is at 2.1 million views. The freeze frame of the folder tree hit 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on the screen. He was filmed as proof a child could code. The child was the lens. The agent did the filming.
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The Suburbanist (@The_Suburbanist) reported"Roads are incorrectly priced" 10 people want 5 apples at the government apple store. So the govt sets a price cap of 5 cents and we have an apple shortage. Allowing the price to be determined by auction would relieve the shortage by allocatimg the apples to those who value them the most, but the basic problem of having only 5 apples remains.
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Terry Hamilton (@TerryH38609) reported@johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits
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Pablo (@pablo_devs) reported@samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?
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NIJ Ruvos (@nahidulislam404) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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Steve (@earthcurve89) reported@Sassafrass_84 @PigWar With Android some versions, you can rollback if need be, with Apple, they own everything on it, apps, etc. If Iphone crashes, you csn't roll bsck to previous version, you either wait for a software update, fix, or Apple Store.
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Christos (@cmallios89) reported@cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason
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Shin (@Shinzophrenic) reported@BasadoBoah @cheribmb Yes. I have no issue with **** or Yuri. But alot of these people get mad over going to the apple store and finding apples. There is no canon Yuri or **** or any bait. The chinese government simply wont allow it even if hoyo wanted to.
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported@qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.
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Ján Bakoš (@jani0077) reported@vlmxs @SnazzyLabs Speeds are really down in a clumsy environment. Tried it in our local Apple Store and it came out weird that some pages took loading more than 10 seconds. Then ran Speedtest and the speeds capped at about 30 Mb/s, while the store had 1 Gb/s wireless (I was the only customer).
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Phantom (@ElonUncleSays) reported@gharkekalesh Apple store jana hota hai , Reliance Digital is not at fault ! Customer is at fault, today every Tom **** and harry has only one solution to every problem. Make a video , try to viral it and wait for resolution rather understanding and following the procedure.
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Miro Jurcevic (@mirojurcevic) reportedI think most nerds have been to the Apple Store and ordered every possible option for a Mac Pro or went to a server vendor and ordered a trillion servers.
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plum (@cutefoid) reported@TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol
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Dr. S (@svd33q) reported@abdool_moh Well, if you buy a phone from Apple Store and it had an issue you can take it to them for repair…if the issue cannot be addressed they’ll give you a brand new one sometimes for free while sometimes you have to pay something depending on the cause of the repair…
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SCOE (@jesuisdarius) reportedI’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL
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KitsieAnn (@KitsieAnn) reported@RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜
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maximum (@maximumdegen) reportedYES! Mac Mini at $599 is killing AI subscriptions Developers are massively ditching Claude Code, ChatGPT Pro, and Cursor — switching to local models running on Mac Mini M4. One Reddit post ("spent $170 in 10 days on Claude Code") triggered a wave: someone replied "bought a Mac Mini — haven't paid Anthropic since", and that same week the mini-computers disappeared from Apple Store shelves. Why it works:The M4 chip with unified memory (120 GB/s) runs large models more efficiently than a $1,500 Windows PC with a dedicated GPU. Since January 2026, Ollama supports the Anthropic API format — Claude Code connects to a local server with a single environment variable. Cost per request: $0. The math is simple:A heavy developer spends ~$459/month on AI subscriptions = $5,500+ per year. The Mac Mini pays for itself in under 3 months, after that — $3 a month in electricity. Marcus Chen took it furthest — he built a rack of 30 Mac Minis as his personal AI farm. Those who own the infrastructure today will have years of advantage tomorrow.
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MasterBismuth (@MasterBismuth) reportedI have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.
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Dack (@DackHasker) reportedlike sure I'm a nutjob or whatever, but "sir for $75 you can be taking it into the apple store, and we can be pleased to address your issue" just die lol. I don't care. waste my time, waste my life sure, but really? $75 just for me to bring it to you? How about $75,000 and you can go die.