Is Apple Store down?
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (31%)
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Sign in (19%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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sky
(@skylardowies) reported
from
Baton Rouge, Louisiana
False alarm to all, after 45 min of waiting at the apple store, I was told I just don’t know how to hard reset my phone. Hint to all, it’s volume DOWN & power button, not volume up🙃
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Shaun Jenks 📸 📱
(@Shaunjenks) reported
from
Shrewsbury, England
@bzamayo @freediverx They have tried to mitigate the problem with the apple store app integration, you can now pre order and collect straight away or even pay using the app while in store last minute, reducing the time needed to be spent with a store colleague. (2/2)
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Maneauleau
(@maneauleau) reported
from
The Hague, Provincie Zuid-Holland
So when people complain about the Wii Shop going down they should keep that in mind. The Apple Store is still up but these games are lost for ever unless I use a very old iPhone and don't upgrade the firmware... It's a bit sad
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Shaun Jenks 📸 📱
(@Shaunjenks) reported
from
Shrewsbury, England
@bzamayo @freediverx While apple remains a mainly product led company and its products remain popular I don’t think the overcrowding issue will be resolved, short of having stores in every high street. But that would take away the hole pull and premium factor of the apple store. (1/2)
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Amulya
(@amulyasharma) reported
from
Walnut Creek, California
Buying #apple #iphone at Walnut Creek @applestores is humiliating experience @AppleSupport @tim_cook Lauren at the gate greeting, was not very happy that I am here, how to serve customer in order is a solved problem for years.. broken stern at apple store @appleinsider
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YEMisSyG
(@Missypoo586) reported
from
Delray Beach, Florida
Just made a Genius Bar appointment this weekend to fix my cracked screen in order to upgrade. Not looking forward to spending hours at the Apple store. I wish there was an alternative process that involves snapping my fingers and voila!
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Kevin Shea Adams 💅🏻
(@kevinsheaadams) reported
from
Los Angeles, California
Apple sure is happy to help FB get piled with extra bad press today, wonder why... Also it’s kind of funny that the only way you can test an app in staging is to essentially release it on the iOS store. Talk about platforms, used to be able to test your code on any ole server
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M. Carol Clifton DeMott
(@mcarolbabe) reported
from
McKinney, Texas
@AppleSupport To the lady who was telling me That the 512G iphone max could only accept a few emails or you will lose them on a daily basis. Glad I went to the Apple Store as they fixed the problem that you were blaming on me!
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Gaby Scott
(@gaby_scottt) reported
from
Sydney, State of New South Wales
@DickSmith I am beyond frustrated with how hard it is to contact you. I purchased a Mac within a year ago, and it’s completely broken! I have verification from the Apple store of this can someone contact me ASAP! I need it to uni
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Tom
(@SGaessje) reported
from
Lemgo, Nordrhein-Westfalen
@telegram @porEllasU Issue still remains. Looks like a problem with #Apple #store or #beta #iOS. Can't download a few more updates like #Skype
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jimmy bags
(@Mr_OfFISCHial) reported
from
King of Prussia, Pennsylvania
Least terrible apple store trip I’ve had
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Evandro Silva
(@silvae06) reported
from
São Paulo, São Paulo
Conglatulations @AppleSupport, the new IOS version 12.1.14 . The Iphone 6 is slow like a escargot, and it is impossible to open Apple Store. @AppleSupport #Apple #AppleStore #newversion #12.1.14 very bad!
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The Last Melo Stan
(@JaeDeLaSoul) reported
from
Chicago, Illinois
-so no i got my apple watch through @sprint but every store i’ve been to/called has staid they can’t fix it. trying to figure out how that works @sprintcare
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The Last Melo Stan
(@JaeDeLaSoul) reported
from
Chicago, Illinois
-so i got my apple watch through @sprint but every store i’ve been to/called has said they can’t fix it. trying to figure out how that works @sprintcare
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SammySimplicity
(@SammySimplicity) reported
from
Yuba City, California
Well halfway through recording an episode of the @cryptipod, my computer decided to freeze up and then refuse to reboot. I'm at a loss for what to do, so it looks like I might be taking it in to the Apple Store tomorrow in hopes they can fix it.
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Jesse (Fitdad)
(@JesseOguns) reported
from
City of Sugar Land, Texas
In an Apple Store to fix my MacBook Pro and something about their entire process from when I came in to being attended to is just sweet experience!
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Madison
(@madisonicolexo) reported
from
Coral Springs, Florida
PSA: if you bring your broken cable into an Apple store, they replace them for free!!!!!!!
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Ellie
(@Ellielulu1) reported
from
Port Saint Lucie, Florida
It’s a shame that the apple store is so far I had to go to one of these fix it places
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Liberty Lounge
(@jamesgmeme) reported
from
Westfield, State of Western Australia
Visited an Apple store in Perth today to ask about the iPhone range. After being told the difference between XR and XS is purely aesthetic for $400, I bought a Samsung. Terrible service. @AppleSupport @applestores @AppleInc_AAPL
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Lionel🧸
(@Elite_Lionel) reported
from
Manhattan, New York
The fact I have to go back to the Apple store for the same problem I had with my Mac a month ago
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Em ♡
(@evieswife) reported
from
Kidderminster, England
Just me or is anyone else’s apple apps on their phone just not working, the App Store isn’t, iTunes isn’t and Apple Music isn’t either 😅😅
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💕JANEY GIRL💕 MIAMI 2/1-2/14🌴
(@missjaneynyc) reported
from
Pembroke Pines, Florida
God I have to take my computer to the Apple store AND, AS IT HAS GONE DOWN BEFORE, I know they’ll open it to my manyvids page 🙄
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Mohammed Alfouzan
(@abwmayar) reported
from
Wilkes-Barre, Pennsylvania
Apple store is down, I tried to be smart and changed my apple ID then I lost my data😠, what an amazing weekend I would have🤢😡
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محمد الفوزان
(@abwmayar) reported
from
Wilkes-Barre, Pennsylvania
@AppleSupport Hey guys, my apple store is down now can you help me please!!
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Jani Zee🌙⭐️
(@zeejaniii) reported
from
City of Digos, Davao
Wow grabe ka shady sa apple. Opened my app store this morning and it said it cant connect to app store. I didn’t want to update my iOS cos it will slow down my phone but now I have to. 😤
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Justin
(@DubsReviews) reported
from
Toronto, Ontario
@BenSPLATT trying to save your album on Apple music crashes my iTunes Store and I can’t fix it.
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Ondřej Mirtes
(@OndrejMirtes) reported
from
Hovorčovice, Středočeský kraj
@mandrigin @steipete My biggest problem is that while Apple touts focus on users’ privacy, it’s their inventions (modern smartphones and the App Store) that allowed massive privacy violations in the first place. /cc @benthompson
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ShotByAP 📸
(@_Kashhhhhh) reported
from
Chicago, Illinois
I need to hit the Apple store, the nail shop, take my hair down, ALL THAT 😩
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Jessy; Roosevelt Row
(@M14USMCgrunt) reported
from
Phoenix, Arizona
@bdshopcom I bought one at the Apple store. I could not get it to work properly. Looked at videos on line on how to set it up. Took it back to Apple. They said they are having issues with them. I got a refund.
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shenekwa
(@Leenacherrynj) reported
from
Marlton, New Jersey
I was one hour in the Apple store trying to fix my brothers phones you know how boring