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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Simon
(@adamjsimon) reported
from
Brooklyn, New York
@atpfm @siracusa I had the same Apple ID / store problem with the order for my Magic Keyboard. It's because the email associated with Apple Pay is not the same as my Apple ID. This is exactly the kind of thing that makes sense at a developer level, but is maddening at a UX level.
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𝔞𝔩𝔶𝔰𝔰𝔞
(@_aalyssa_) reported
from
Corcoran, California
my grades are ******* TRASH. My laptop screen ****** up just in time for these online classes & I can’t even go to the apple store to fix it bc they’re CLOSED. This semester is a ******* SCAM.
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Steven M Nedeau - Emotional Rollercoaster Engineer
(@StevenMNedeau) reported
from
Suncook, New Hampshire
One of my keys is sticking. Dammit. I’m going to need to bring it to the Apple store. I’ve tried to fix it myself but I’m afraid to make it worse.
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Mike Anderson
(@VUmander) reported
from
Radnor Township, Pennsylvania
@Rome_at_Home @k_byrne8 @Radio1045 @JammminJessie @twentyonepilots Oh damn that is a tiny crowd. My roommate work for the activities team on campus and had to drive Tyler and Josh to the apple store a few towns over because their Mac charger was broken. I've never been more retroactively jealous.
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EMMETT HALL - Author
(@EJHALL10) reported
from
Silverdale, Washington
Haven't been to get groceries in over a month. Down to eating stuff I use to wonder why I bought it in the first place. It true, don't go to the store hungry. Made the last of the quick oats this morning with the last of the milk. Put apple pie filling in it with cinnamon. Yum.
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Yoko Gibo 🏡🗽
(@newyokor) reported
from
Manhattan, New York
In this situation where I’m always wearing a facemask when I shop at the store, it sucks Apple’s Facial recognition doesn’t work.. I have to either take my mask down for it to recognize my face or take off my gloves at the cashier to pay 🧤🥺 #newhabit
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Shawn Platkus
(@platkus) reported
from
Milford, Michigan
@DaveWoodX A big problem with App Store that Apple isn’t able to recognize from their statistical data is the lack of consistent and equal enforcement of the rules. Nothing demoralizes developers more than putting lots of work into following rules only to be rejected when others are not.
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Kam Sanmukhani
(@Kam135h) reported
from
Boxgrove, England
@Apple Hey Apple cannot login to Apple account via the App Store keeps coming as server error. Lots of similar issues reported in last hour on @DowndetectorUK. Please check
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catherine
(@caatheerrinne) reported
from
San Antonio, Texas
put a finger down if u spilled water on ur mac in january so u took it to the apple store & they said it would cost 750 to fix so u bought a new one & then a month later the 2020 version that costs $200 less came out so out of curiosity u open ur old mac & it works fine 🤡🤡🤡
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Dom N' The City | NYC Food Blogger
(@DomNTheCity) reported
from
Manhattan, New York
@StasiRuk My camera on my phone broke a week before they ordered a shut down in nyc and I’m glad I went to the Apple store when I did because they are now closed.
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Goonj Verma
(@goonjverma) reported
from
Greater Noida, Uttar Pradesh
Still no help received regarding my payment issue on apple store @Apple
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Sohel
(@deloliilol) reported
from
Paris, Île-de-France
@AppleSupport Yes I see errors, the errors shown are “Authentication failed” (Settings, Apple Music), “Connexion impossible” (French) (App Store)
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Kam Sanmukhani
(@Kam135h) reported
from
Boxgrove, England
@AppleSupport Hey Apple support cannot login to Apple account via the App Store keeps coming as server error. Lots of similar issues reported in last hour on @DowndetectorUK. Please check
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Suazomary2@gmail.com
(@suazomary2) reported
from
Bronx, New York
@AndrewwaltersAw @Astroh17 @TMobile Maybe better coverage but as for helping and coverage over a disfuntional phone or issues or replacement they don’t help at all not even referring you to the Apple store bc I started with them when I got my 1st Apple iPhone and it had issues and charging me to than much.
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Kathleen Mulally
(@KMulally) reported
from
Shoreview, Minnesota
@ATTHelp Spoke with Apple Support. iPhone 📱 is " like a 1900 operating system unable to function @ all in 2020 ". Cannot restore it w/o Apple Store. Opted to de-activate this phone 📱 & its #. Saving $55/mo. Plan on buying a new iPhone 📱 & adding back a line. Yayyyyyy!!! Problem solved
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baby basquiat
(@bryceMartian54) reported
from
Houston, Texas
@fashoookayyy Kayla when I get rich ima buy you an Apple store cuz I refuse for my friend to be down bad🤧
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angry
(@alliecarolinee) reported
from
Houston, Texas
@bogbodiesss only venmo:( when I canceled my old debit card it ****** up my Apple ID and they won’t verify my new card for anything until I go into an Apple store and get them to fix it
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Charlie Stross
(@cstross) reported
from
Edinburgh, Scotland
@CharlesGriswo13 @jgordonshare Bzzt. All computer stores are shut down for the duration as non-essential. (Including the Apple Store up the road.)
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Shpëtim 🇦🇱
(@shpetimxrexhepi) reported
from
Preševo, Central Serbia
@erezahalimi @sumejan0 I have my apple store on the US store that’s why. Try changing it and it won’t be a problem.
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Mon🦋
(@kxngmjm) reported
from
Houston, Texas
@pwincessabby It is lol my little brother had the wireless beats and they kept messing up every month so we went back to the Apple store to exchange them for AirPods and just pay the difference balance and he hasn’t had any issues! Really good product!
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Steven M Nedeau - Emotional Rollercoaster Engineer
(@StevenMNedeau) reported
from
Suncook, New Hampshire
So my #MacBook butterfly P key is broken. It does not depress. The Apple store is closed and though I have tried to order the part online I’m afraid to try and fix it myself. Good news, though. I have 2 #Bluetooth keyboards that will work just fine until it’s back to normal.
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Robin Bryant
(@Gamakyini) reported
from
Mallacoota, State of Victoria
@phbarratt I’m locked down in mallacoota the app I downloaded is dying of boredom. Google tracks me as does Life 360 and other apps. What difference does one make. I only have to breeze past Apple store for my phone to invite me to go inside. I don’t trust SR but need to give them a chance.
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Ryan Fleming
(@rhino_fleming) reported
from
Rockville, Maryland
@NianticHelp please help. On 4/5, I purchased 14,500 coins in Pokémon go and was charged for it by Apple. I still haven’t been credited with the coins, yet you have my money for 60 hours at this point. I’m also getting error 3 when I try to buy from the store. Please help
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Juliana
(@jpatinoo18) reported
from
Westchester, Florida
still upset at the fact that i took my computer to get fixed at the apple store and they returned it to me broken and now they want me to pay $100 to fix it ... what type of fuckery is this
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Hermione Liberal
(@Archimamamia) reported
from
Watsonville, California
...I resent apple charging me $.99/mo for ‘the cloud’...I do not need to store my crap on their server and pay them...If my devise cant handle what I want to download, I will get rid of something else...can someone tell me how to DUMP ICloud and move on to a more self sufficient
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meg😸
(@megjoysev) reported
from
Rancho Cucamonga, California
@safopus the Reagan Library. the only Apple store that ever closed down. all them dang fires.
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James Benedict Brown
(@jbenedictbrown) reported
from
Umeå Maria, Västerbottens län
@SofiePelsmakers @AppleSupport Problem is that the iOS App Store is region-specific, and many developers don't make their apps available internationally (i.e. to people with App Store accounts registered overseas). So with a UK Apple ID, I couldn't download HBO Nordic (annoying) or the kommun's parking app. /2
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Suazomary2@gmail.com
(@suazomary2) reported
from
Bronx, New York
@Astroh17 @TMobileHelp I left to T-Mobile and right away they paid off that bill and gave me 400.00 for coming to them and when I’ve have had issues with any of my 4 iPhones or AirPods they call Apple store and schedule an appointment and my issue is fixed Been with T-Mobile almos 10 yrs now Great
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David Oakley
(@davidoakley) reported
from
Audley, England
@marcoarment I moved to server-side verification via Apple, and a whole load of weird edge cases went away. But I get that you try your best to store no user data
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Kayla kakes
(@kayla_p11) reported
from
Louisville, Kentucky
My MacBook is broken and the apple store isn’t considered essential I guess🙄🙄🙄