Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 05/28/2025 18:50

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Errors (41%)

    Errors (41%)

  2. Sign in (38%)

    Sign in (38%)

  3. Website Down (21%)

    Website Down (21%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBoston Errors
CanadaToronto Website Down
MexicoGuadalupe Sign in
ItalyCagliari Sign in
SpainGranada Sign in
GermanyDreieich Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFC_Forever1 𝙅𝙪𝙣𝙞𝙤𝙧 🇺🇸🇪🇹 (@NUFC_Forever1) reported

    @TimelineCR7 Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • cr1ccket cris (@cr1ccket) reported

    Y’all I brought my phone to get a new battery at the Apple store and they said that some charging cables are broken so they couldn’t replace the batter. When I got home bro the FACE ID camera doesn’t work anymore. Smh 😤

  • NireBryce Nire Bryce (@NireBryce) reported

    hey I have an ipad pro (2021) that won't boot and I'm about to be out for a few days on the road, does anyone know how to fix this that's worked? iTunes doesn't recognize it, the volume button power button combo doesn't work, and it'll probably be a few days before apple store

  • ZainabOgunleye Ogunleye Zainab Abidemi (@ZainabOgunleye) reported

    @dinsewo4real @get_carbon Download the Carbon App from either your Google or Apple store, login into the app and request for your debit card.

  • NUFC_Forever1 𝙅𝙪𝙣𝙞𝙤𝙧 🇺🇸🇪🇹 (@NUFC_Forever1) reported

    @goal Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • DavieC726 Dave (@DavieC726) reported

    Im gonna watch She Hulk in the parking lot of the Apple Store tomorrow as I wait for them to fix my cracked screen.

  • 2rok 2rok (@2rok) reported

    I took in my MacBook Pro today to three Apple Store bc I was that desperate. Nothing wrong it at all, keeps shutting down probably bc it's an old old piece of ****, couldn't argue w/that. Looked at a few more. That Mac Studio

  • oguzdumanoglu Oğuz Dumanoğlu (@oguzdumanoglu) reported

    The genius asked me to accept it this way, otherwise they can’t do much. I called Apple Support, they told the same thing. “It is just a cosmetic issue”, so they can’t do anything else. I traveled 1200 km only for taking my Mac to Apple Store Service in İstanbul. Waited 2 weeks.

  • Alexgreenuklnd Alessandro Borrelli (@Alexgreenuklnd) reported

    @belkin 2 times screen protector replaced at the Apple store because air bubbles, a third-time same problem Apple refused to replace it. Contacted customer service for a refund and they refused to. What’s the difference between your screen protector and the one made in china?

  • shaboom Molly Gordon (@shaboom) reported

    @BronwynAnn Oh. I feel this one. If you can find reviews for the non-Apple store for similar problems, that might help you decide.

  • prettystar424 Star in Hollywood (@prettystar424) reported

    My iMessage has been down 2 days and Apple store doesn’t know how to fix it 😫

  • keen8306 Keen8306 (@keen8306) reported

    @Edgar_alen_bro iPhone 6. It was given to me with a broken screen. I replaced the screen with the help of Ifixit. One of the screws fell out, so I may have over tightened it or didn't tighten it enough. I'm heading to the Apple store tomorrow.

  • BronwynAnn Bronwyn Harris, One Outspoken Educator (@BronwynAnn) reported

    New question: ipad charging port (I think) not working. I can get a sooner appt with a non-apple store, which is much more convenient for me... but should I got to apple store?

  • Honest_ManUtd WonestBottlelona_Fan and 99 others 🍞 (@Honest_ManUtd) reported

    @dracomufcb @CFC_MQ @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • Honest_ManUtd WonestBottlelona_Fan and 99 others 🍞 (@Honest_ManUtd) reported

    @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • KadyLio Katie Lio 🐈🐶🐈 (@KadyLio) reported

    Apple store online specialist booking service is down, yeah? It’s not just me?

  • 1Adhughes Tony Hughes (@1Adhughes) reported

    @SameerS76419079 Why not decide for yourself? Or did you tweet in the hope @madebygoogle would reply? Why not let customer service sway your decision? See how you are treated in an Apple store when you have a problem and compare that to a Google store... oh wait!!

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    @AppleSupport I’ve popped into my local @Apple store & had my phone fixed. I do NOT like this voice control feature you have inserted into your devices & it will cause major issues with peoples phones, like mine & what I had experienced. Thank you.

  • gluc0se_father rumple ******** (@gluc0se_father) reported

    @cosmic_creepus this happened to me a year ago with my 11, i took it in to an apple store and there was no fix, i just got a new phone :/

  • newberryfruits1 Rachael Newberry 💙 💛 (@newberryfruits1) reported from Kensington, England

    Ended up in the @Apple store again with a repeated computer problem. I used words such as corporate giant, capitalism, the system. My daughter quietly explained that one man can’t destroy the capitalist system, but I disagree. However, finally, I fought the law and the law won.

  • bippisadd Capricorn but neva Cappin’ (@bippisadd) reported

    @Apple And when I went to your Apple Store in Richmond Virginia, there was least two people with the same issue with the AirPods pros and we bought them around the same time the summer of 2021

  • LFCMike_ Mike (@LFCMike_) reported

    @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • zeeshan_barki zeeshan khan burki (@zeeshan_barki) reported

    @tim_cook Please open an official Apple store here in pakistan we are facing lots of trouble in terms of purchases & all 🙏🏼

  • GymRouse45 Rouse, John (@GymRouse45) reported

    @RexChapman @kayleighmcenany The local Apple store is low on stock is your only problem.

  • blacksnatchhh Demi | 1312 (@blacksnatchhh) reported

    Only to have the phone person tell me I do have to wait for an Apple Store appointment and go into the store. So much time lost. I just don’t understand how such a massive glitch in Monterey was overlooked.

  • jess_e jess ⭐️ (@jess_e) reported

    Had an issue with my iPhone being unresponsive, then contacted support a week ago to get it fixed, they told me to go to Best Buy or an Apple store to get it checked out. So went to a Best Buy store that night. They said that @Apple took away all their parts and can’t help me.

  • legalsocialite . (@legalsocialite) reported

    I’m at the Apple store if these people tell me the screen of my brand new MacBook PRO is indeed broken.. I’ll start a gofundme I actually cannot

  • CMDR_Nova CMDR Nova (@CMDR_Nova) reported

    i dropped my iphone 3 times today and the only thing protecting it is a screen protector and a silicone case from the apple store and i'm amazed how strong these things are, no scratches, no problems it was dropped onto concrete flooring

  • donwill Donwill (@donwill) reported

    the T key on my 2016 MBP keeps popping out and it's making me really sad. can i just buy new keys and fix it or do i need to surrender my entire livelihood to the apple store and sit in silence while they take weeks to fix it? help. seriously.

  • jatgilbert James Gilbert (@jatgilbert) reported

    @marketanner @Apple 100% @Apple is in full extortion mode these days. I got my prostate checked the other day, felt less violated doing that then I do walking into an apple store these days. Prostate is normal, apple studio display has picked up has a new problem.