Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	8 days ago
Ciudad López Mateos	Sign in	24 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mayur (@mayursb1111) reported 3 minutes ago

  @MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?

• 
  Elikem King (@KingElikem) reported 3 minutes ago

  @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

• 
  VaccineWaters 🇺🇸 (@VaccineWaters74) reported 8 minutes ago

  @WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.

• 
  whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported 9 minutes ago

  Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

• 
  westvillagecap (@westvillagecap) reported 10 minutes ago

  Car broke down otw the apple store I'm going to 808

• 
  quacy blucher mcleod (@kingquacy) reported 11 minutes ago

  I think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store

• 
  hunter (@hxxntrr) reported 13 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  The Noisy Elephant (@TheNoisyTrunk) reported 13 minutes ago

  You have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.

• 
  georgie 🪼 (@takiiapple) reported 16 minutes ago

  phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

• 
  C.J. Gibson (@3_10_Squad) reported 18 minutes ago

  purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t

• 
  Cassius 🪷 (@CassiusClove) reported 18 minutes ago

  I cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .

• 
  Fix my PC Store™ (@FIXMYPCSTORE) reported 19 minutes ago

  Your M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.

• 
  Cody (@feminin_ominon) reported 31 minutes ago

  @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

• 
  👽 (@Supa_moist) reported 32 minutes ago

  @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

• 
  ज़हाजी (@jahaji_for_life) reported 32 minutes ago

  @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

• 
  lilly (@lilly70583564) reported 34 minutes ago

  @gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol

• 
  K🌸B (@Kirsten0Brien) reported 38 minutes ago

  @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

• 
  Romaly (@Romaly_1) reported 38 minutes ago

  @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 39 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  Satyam Stonks (@Satyam_Starks) reported 39 minutes ago

  @CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help

• 
  Vivek (@RavensMove) reported 41 minutes ago

  @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

• 
  Robbwith2Beez (@Robbwith2beez23) reported 43 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  Zaik (@RealZaikTorek) reported 46 minutes ago

  @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

• 
  Komail Haider (@actuallykumail) reported 47 minutes ago

  @carbonbuns literally had the same issue. i went to the apple store bec my friends works there and he said iphone 14 has one of the worst batteries created by apple

• 
  taylor (@taytay_danielle) reported 47 minutes ago

  @ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach

• 
  Teenbean⁷ (@taegii134340) reported 48 minutes ago

  Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

• 
  Purewww (@neonpinkbag) reported 51 minutes ago

  @letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?

• 
  Rahul Salve (@RahulSa38820390) reported 53 minutes ago

  @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

• 
  brick 🧱 (@brick_factorial) reported 54 minutes ago

  concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

• 
  Anil Kumar Rathee (@anilkrathee) reported 59 minutes ago

  Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)