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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Adriana Di Stefano
(@Adri_DiStefano) reported
@Apple your employee at the Apple Store Eaton’s centre in Toronto, Canada just deleted my partner’s entire iphone instead of transferring it to his new iphone as he asked. The store manager told him to call customer support, really?! Plz correct this egregious error
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Allison in Brexitland 🇺🇦
(@andevers) reported
Ok y'all. Here's a true pickle. I bought a new laptop. I set up Touch ID which you can use to login after you've once used your password. If computer dies you have to reenter password. Thing is my password won't work. I had to got to an Apple store and have them reset.
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Gay Fieri 9
(@saviorsignals) reported
nothing in this woman’s life works like how is your computer down girl omg go to the nearest apple store?
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Joy Rosenthal יוכבד
(@TheBroadwayWiz) reported
Thank you to the people @apple store for replacement and taking my issue seriously. @TMobile thanks for not helping
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sailor blah
(@supaclap) reported
can't wait to take my phone to the apple store to fix it and they see my camera roll is full of some dudes
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Max Casperini
(@CasperiniMax) reported
@katerogers @SBWorkersUnited go visit the KC site SB is closing. It's across the street from where the Apple store is, across the street from where Tiffany's was located in the highest retail rental $ area in all KC. It's the NICEST SAFEST part of KC. SB says "safety'' issues is total NONSENSE and LIES!!
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joy
(@joykozu) reported
The evening started with a solo trip to the Apple Store to fix a button on my keyboard and ended with me and @airysparks screaming in a Walgreens parking lot and spraying Raid all over my car
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Tokoloho Moletsane
(@Tokoloho_TM) reported
@VusiThembekwayo Back up your files quick ----- The moment you walk into an Apple Store, the repairs will be just 2k short of a new Macbook. First will come the Google search "How to fix a black screen on MacBook Pro" then dissapointment, followed by iStore and finally reunion with HP notebook.
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TWilz
(@twilz353) reported
@AppleSupport Went to Apple store today. When they connected it to a usb c cable, charged with no issue. When I came to use my old charger…watch died. Power reserve with red icon. Exactly why I went to the store today. Wasted trip.
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Aar Jae Wills 🇪🇺🏳️⚧️ 🏳️🌈🔶(They/Them)
(@AarJaeWilliams) reported
@PhilippaB Job there to fix the radio section of Apple Music and work on a new iPod and improve Apple News. Also I’d have free apples in all Apple Store at the Genius Bar.
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Andrew
(@AndrewIsQueer) reported
from
Brea Chem, California
Got to the apple store to fix my phone and now all of a sudden it works
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Hamza
(@hello8everyon) reported
@AppleSupport Hey, I have been to an Apple store on many occasions for issues regarding @beatsbydre products and have waited there for an hour because support staff didn’t know where I was, I have a solution to help locate where customers are, if you could hear my suggestion
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It's Ben
(@BenSchreiberCA) reported
@WhatsApp Please help me get my account back and fix what Apple broke!! Apple employee deleted my entire phone without asking me and now I’ve lost all my data. Specifically, the 10+ years of WhatsApp is gone and irretrivably gone, thanks to Apple store employee’s incompetence.
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Ruben
(@_RubenJr) reported
Went to the Apple store to fix my MacBook and the cost to fix it was more than the trade in..*Moral of the story buy Apple Care🫠
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claeresque
(@CAASHOCGDHR) reported
@nanno8thlife Not in my Apple Store but I can fix it
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Tyler Kithas
(@TKSupertramp) reported
I waited an hour and a half at the Apple Store for them to run tests on my broken AirPods, confirm to me they don’t work (obviously), and then tell me they can fix them for $178. Someone get me a phone to heaven, I have a bone to pick with Steve Jobs.
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Gnomics&Omics
(@FirstRegime) reported
@JonahFurman Go to the apple store Genius Bar and in many places they will fix it without charge
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Omo Baba Nepa
(@neyosneh_) reported
Visited an apple store and i saw a deaf technician working as an apple staff with a sign language interpreter just to interact with customers and solve problems, wow!
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Danielrast
(@danielsart) reported
I decided on my return to Madrid to go to the Apple Store. There I was also at first told that the problem with the screen and its replacement will cost 380 euros and I was ready for almost everything, but if they find the liquid inside then the price and service may change.
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reh 🤍🦋
(@bursinsbestie) reported
@sncrlyhande no my phone just shut down and the Apple store said it's dead so i need to get a new one 😭 I'm trying to back up my data but my iCloud was off ig
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John Melendez
(@stutteringjohnm) reported
Anybody in L.A. that needs a MacBook or any other device fixed quickly & at a reasonable cost go to @MyFavetech, these guys fixed my broken internal screen in less than 24 hours! They also were over 150 dollars less than the Apple store.
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thugprincess✨
(@maria_veeee) reported
I can’t believe I had to make an appointment at the Apple Store :( now I have to wait to fix my phone :(
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Jason S
(@jasonthehealer) reported
@holyspacemonkey But I know that would make the problem worse as it would be days before a replacement comes. In the case of the Apple Store, they should be able to give a replacement on the spot. Honestly, I wish there was a way for me to take it in for you :(
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Carina Silva
(@CarinaS96890324) reported
3 days ago, my phone got stuck on the Apple logo due to hardware issues, so today I'm taking it to the Apple Store to get it fixed. Send your prayers!
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OmaK
(@kfredrick15) reported
Doing a “quick pickup at The Apple Store. I paid in advance. They had my purchase in hand. System down - no backup system to record my pickup so they wouldn’t turn it over. Leaving empty-handed. The arrogance of big business. Do better @Apple .
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Sagitterrorist
(@Breeze_otm) reported
Just got done playing store with my daughter. notes: -at 13 she got a job at the apple store - she called corporate because her register was not working - her register provides cash back -her customer service is impeccable* multiple stories while we waited on corporate
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Hurricane Radio Detroit
(@HurricaneRadioD) reported
Boogie Down Productions - Jack Of Spades is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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Kevin Wilson
(@entemper) reported
Handed my broken AirPods (that I forgot to clean) to an Apple store employee with great shame.
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Wah31
(@Wahwah317) reported
@anon6537509312 @MikeCarlton01 No I have a 2014 Mac Air working well, battery good.I signed up to Applecare which has always been helpful. My partner had keyboard issues with Mac went to Apple store replaced in a hour.
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Alyssa Muysken
(@alyssa_muysken) reported
Going to the Apple store with an issue is the equivalent of going to the DMV.