Is Apple Store down?
No problems detected
If you are having issues, please submit a report below.
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
-
Website Down (49%)
-
Errors (34%)
-
Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Website Down | |
| Monroeville |
Website Down | |
| Boca Raton |
Website Down | |
 Jewar |
Website Down | |
 Cardiff |
Errors | |
 Monterrey |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Tyler Schrader
(@Tyler_Schrader) reported
from
Morgantown, West Virginia
Got @theguineaking95 lady in store currently, having iPhone issues and upgrading her to another Apple device, tried to get her into the Google Pixel but to no avail. Sorry bro
-
Gbénró Adégbolá ن
(@GbenroAdegbola) reported
from
Ibadan, Oyo State
“The iPhone represented less than half of Apple's total revenue for its third quarter, for the first time since 2012. That's down to new hardware like the Apple Watch, as well as growth in Apple's software business including the App Store and Apple Pay.”
-
Ellen on Crack
(@BurningAngel42) reported
from
East Garden City, New York
I’m in the apple store, I wait four point nine hours for the spirit of Steve Jobs himself to fix my Phone. I melt into the Genius Bar stool, becoming one with the hot new technology. They announce the iPhone 12y, but little do my grieving parents know it is me. Help me.
-
Toya
(@toya10) reported
from
Kansas City, Kansas
@ImBecoming @uBreakiFix I calllllled guuurrllllll they are higher to fix than the Apple store. They says $244 🤯wth
-
Mike Selinker
(@mikeselinker) reported
from
Indianapolis, Indiana
I wondered what the karmic reward would be for the parents of the 11-year-old who ran down the airline and knocked water over my laptop, shorting it out and sending me to the Apple store way across Indy the night before #GenCon, then I thought “being his parents” was about right.
-
Procreate 🔜 LightBox Expo
(@Procreate) reported
from
Hobart, State of Tasmania
@alexdosdiaz @AppleSupport We’d recommend going into an Apple store and trying a Store Pencil on your pad. If it works, you’ll know it’s likely a hardware issue. Also try swapping your bib and hard rebooting your iPad.
-
🧠 Richard J. Stelling 🥤
(@rjstelling) reported
from
Sant Lluís, Comunitat Autònoma de les Illes Balears
@atomicbird I thought Sign In with Apple provided a unique and stable ID you can store. It won’t change for a users/app combination even if the Apple ID email changes or the user revokes the forwarding email.
-
greenville, sc tap water fan account
(@absinthefather) reported
from
Kentwood, Michigan
when your laptop breaks the day before a commission is due and the apple store can’t fix it for 5-7 days but you’re on tour and leaving in like 12 hours 🙃🙃🙃
-
Drew Padgett
(@drewyp) reported
from
Los Angeles, California
@StephanieKelton @Apple Happened to my iPhone X while on vacation. Took it to a Apple Store, they did diagnostics which confirmed a bad digitizer, replaced the screen in an hour. Go to a different Apple Store. This is a known issue with a small number of iPhone X screens.
-
ani
(@champagnesucks) reported
from
Brooklyn, New York
it turns out that if you show up to the apple store crying and accidentally wearing a wedding dress they just kinda fix your computer for free
-
Ariel Ovalle
(@Areal_Superb) reported
from
Jersey City, New Jersey
@JoeyShakeDown No problem. Also if you do get them buy them directly from an Apple store, they have a 14 day no fee restock fee.
-
DOZY
(@Omo_mr_white) reported
from
Bestgate, Maryland
Nigerian phone operator said iPhone screen is bad I should pay 100k for new one. Apple store in America said it is just ios issue. 🤣🤣 And dey did it for free 😂
-
james wilson
(@jameswilsonhair) reported
from
Leeds, England
@Apple goes to Apple store to sort out a problem walks out with another now waiting my Saturday morning sorting it out not good 😏😏
-
Dan Lyke
(@danlyke) reported
from
Petaluma, California
"The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...
-
jaz
(@fatjesvs) reported
from
Springfield, Maryland
I wanna go to the T-Mobile store to see why my Apple Watch not working wit my plan but my bill past due so there’s that
-
UT Computer Store
(@UTComputerStore) reported
from
Austin, Texas
Friendly reminder you can login with your UTEID on our website and receive the same student discounts on brands like Apple, Dell, etc that you would receive in-store 🤔💻
-
J. David McSwane
(@davidmcswane) reported
from
Washington, D.C., District of Columbia
Leaves gym all smelly > goes to store to save time instead of cleaning up > shops > gets to counter and realizes wallet is at home > sets basket down and walks home > walks back > grabs basket, heads to checkout > realizes they accept Apple Pay and I had my phone the whole time
-
BIGTRAP/ LA’$TUNNABABY
(@TRAPJXHN) reported
from
Baltimore, Maryland
NEEDS TO TAKE MY MACBOOK TO APPLE STORE AND LET THEM FIX IT.
-
Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@AppleSupport I’m heading to the Apple Store today. Like hundreds who have the same issue it looks as though it will require a re-format etc. I was speaking to your support people for 6 hours yesterday, I’m drained and frustrated.
-
Chris Bennett
(@chrisbennett) reported
from
Mission Viejo, California
Today Apple Store tells me I can’t fix a cracked screen cause I used my 2 Apple Care+ when I hadn’t. Some guy named Chris Bennett got my Apple care+ from a mishap in a Virginia Apple Store now I need to wait 24+hrs for a “Chain Break” then come back & try again. @AppleSupport
-
Arshon ‘Archie’ ‘Orchata’ Mihandoost
(@AMihandoost) reported
from
Alafaya Woods, Florida
@cole_griffin7 So I work at Apple as technical advisor so people call me about their issue with their phones and other iOS devices. Sometimes they gotta do stuff like go to a store to get the issue fixed and if they don’t like that, they’ll get mad at me and tell me they switching to android
-
Kenneth
(@easycore) reported
from
Manhattan, New York
at the apple store for a screen issue on my macbook, how much do u think they are going to charge me to fix this thing
-
Douglas Wilson
(@douglaswilson) reported
from
Cinco Ranch, Texas
@Walmart Walmart pay at store 3827 is not working- 3 employees standing around and unable to help. I knew more about Walmart pay than they did. You really should take Apple Pay. 😡
-
Bentley Boyd
(@iBentleyBoyd) reported
from
Cleveland Heights, Ohio
@TrumanBrodyBoyd @ChesterComix Arrrgh. Keep the notices coming!! In yesterday’s USPS I got the cheddar to finally replace my broken laptop last night and so rushed to Apple Store in my work duds (no dinner) and didn’t get home til your stream ended 🙁
-
shaumbé of arimathea; finna put you in the ground
(@SHAUMBE) reported
from
Brooklyn, New York
freel though if you fix an apple product without having to go to the apple store to receive your scourging you just did a sign + a wonder
-
Shuyin@Kippo
(@davidtong) reported
from
Paradise, Nevada
@Karnage_105 @kiisumii Also any kiosk at like a mall that “fix electronics” can do this swap.. And not go to the Apple store
-
Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
Excellent...so those late night long online chats w/ Apple support have finally gotten somewhere at last & my case has finally been escalated by iTunes Store support Snr advisor I was chatting w/ to their Engineering team..hopefully they will find out what the issue is & resolve
-
Dani Donovan
(@danidonovan) reported
from
Omaha, Nebraska
me: so how much storage space is on this iPhone again Apple: 256 GB me: cool, that’s a lot. so how many voicemails can i store Apple: 30 me: but i get 5 robocall voicemails a day, so my mailbox is always full Apple: that sounds like a personal problem
-
Michigan Made BustZownn
(@BustDwnLambiana) reported
from
Novi, Michigan
So my iPhone is all types of ****** up. At the Apple store now. They may have to give me a new phone if they can’t fix this issue.
-
becky chan
(@beckyyyyy8) reported
from
Seo-gu, Daejeon
i’m hoping to stream later tonight but i might be having to make a run to the Apple store for a new charger. i’m hoping that’s all the problem is 🤞🏻🤞🏻