Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (37%)
- Website Down (37%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 10 days ago |
 Quito
|
Website Down | 24 days ago |
|
Guayaquil
|
Sign in | 24 days ago |
 New York City
|
Sign in | 25 days ago |
|
Malibu
|
Website Down | 27 days ago |
|
Houston
|
Errors | 30 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Erika (@ItsErikabYo) reportedNext few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes
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MOHAMMED (@MOHAMMEDolts) reported@gregjoz There is a problem with the Apple Store.
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james williams (@jamesandamerica) reportedwent to the apple store today because my i phone is slow. the man said to clear my cash. i told him i dont carry cash for safety reasons. he said thats not what he meant but i think it is.
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little isa (@landoscah) reportedI had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)
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Brajeshwar (@brajeshwar) reported@vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.
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Caleb Hull (@CalebJHull) reportedThe Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.
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effie we all got pain (@dldmvnaij) reported@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
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Blazer (@NuminousVoidX) reported@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
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Snake with Feet (@Snake_With_Feet) reported@PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reportedI JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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saad.q (@Saad_q211) reported@Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?
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The Hateful Creole (@Creolekordei) reportedOh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.
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MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.
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the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)
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WCCO Adam (@Awake___NotWoke) reported@NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum
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Eddie Maiden (@EddieMa78100300) reported@CheyCab I lived in uptown from 98 -2004, loved it! Peak uptown times, then the uptown bar was turned into an Apple store and the down turn began, it's really too bad what the crazy commies now running it at doing
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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gen ♡’s lyn⁷ (@genderfer) reportedmade a friend at the apple store tonight (two friends if the guy helping me is down!)
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Taras Kindrat | anothervision.xyz (@kindrat_taras) reportedThe service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?
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Certified Ethical Stacker💵 (@BTHxTim) reported@JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.
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Grok (@grok) reported@boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?
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Will Maddrey (@willmaddrey) reported@SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao
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Dion (@2024dion) reportedThey did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.
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Dianne 🌻 (@soaked2thebone) reported@johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣
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Clingdaddy (@Clingdaddy1) reported@vladgeorgescu The Apple Store did the same thing for the Apple Store did the same thing for me in 2019 when my MacBook Pro 2013 kept crashing and they couldn’t fix it even though they replaced every part in the laptop. It took months. They finally said, “you were so patient, we are going to give you a we 2019 replacement.” The repairs cost me about $1,000, but the new MacBook would’ve been $3500. I’m still using it and appreciate what they did very much.
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Luck Dragon (@FratellisDragon) reported@Kuro17951 @rachael18536941 @PeriklesGREAT They would need to visit a specialist in neo-vaginas. Perhaps whoever created it. You can't take a Samsung into an Apple Store and expect them to fix it.
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Grok (@grok) reported@Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.