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Apple Store status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, errors and website down.

Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 12: Problems at Apple Store

Apple Store is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Sign in (43%)
  • 29% Errors (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Aubenas Sign in 6 days ago
Billy-Montigny Sign in 14 days ago
Nantes Website Down 1 month ago
Capitólio Errors 1 month ago
Adelaide Errors 2 months ago
Ahmedabad Sign in 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RealIanBotes
    Ian Botes | DPU Founder (@RealIanBotes) reported

    You'll make WAY more money if you stop trusting something because it makes sense IN THEORY Getting plenty of comments sounds great IN THEORY, but 99% of them are almost always tirekickers and don't indicate potential buyers Selling at top of funnel after using spray and pray content sounds great IN THEORY, until you realize top of funnel content is outside a funnel so its guaranteed to attract mainly people who would never pay you Shipping new product updates publicly sounds great IN THEORY, until you realize other people with more experience can now clone your offer in 1 hour and market it better (you are also just procrastinating instead of making money) Giving up after 20 DM/Cold Emails sounds great IN THEORY, until you learn statistically you will make no money unless you send 650-1000 Doing lifestyle marketing with Ferrari's and Penthouses and Private Jets sounds great IN THEORY, until you realize that just makes you look like a moron Making your entire goal retiring your parents sounds great IN THEORY, until you realize not everyone has poor third world country parents Hiring early sounds great IN THEORY, until you realize you have no idea how to write an SOP, and nobody will ever be as good as you at your job in the early stages Depending the Apple Store to make software sales sounds great IN THEORY, until you realize you are now dependent on a system that can remove you whenever they want for whatever reason (and you still have zero idea how to drive traffic yourself, make sales yourself, or build a customer acquisition system yourself) Earning all your income from YouTube views sounds great IN THEORY, until you realize there's a 21 year old selling ebooks on Instagram borrowing traffic who's lapping you in profit every month (and unlike you if he loses a YouTube channel he doesn't lose all his income) Building a landing page using a framer template/lovable sounds great IN THEORY, until you realize you maximized aesthetics and destroyed your conversion rate (because you have zero idea how to write actual copy and now your site looks like a clone of every other landing page) Spending $200k on a ******* dance theory degree sounds great IN THEORY, until you realize you just blew $200k you could have spent 5% of that on a mentor and hit $30k/mo in just 1 year Posting "Insane Value" on the timeline sounds great IN THEORY, until you realize you are sophisticating the market and years from now you're going to see all the sh#t you charged thousands of dollars for are now common sense and available everywhere for free Reading 100 Books every year sounds great IN THEORY, until you realize most of the OG books teach the same fundamentals, and you could easily have absorbed all their most important lessons using Notebooklm over night instead of spending 365 days reading platitude drivel and irrelevant personal stories they put in between the actual value inside the book Being afraid to pay for high quality help sounds great IN THEORY, until you realize the broke guy who saved up the $600-$5k and invested in a good mentor is now making $30k/mo, and you're still under $2k/mo despite starting at the same time Posting mainly platitude drivel every single day to drive impressions toward your middle of funnel sounds great IN THEORY, until you realize everyone now thinks you're ret#rded because you don't seem to have an original thought about anything whatsoever (stop trying to be Kieran Drew, Dan Koe, or Justin Welsh) Not following your mentor's instructions sounds great IN THEORY, until you realize the only reason you're doubting yourself is because you don't have his/her experience, and because they already went through that self doubt and figured it out anyway, you not listening to them is the only reason you are not making money We solve every single one of these problems and bottlenecks in DPU btw (no audience required) Godspeed, Ian

  • Thisis_Smau
    Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported

    @Coinvo Could it be the cause of it taken down by Apple Store?

  • MarneyBoba
    🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported

    @rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah

  • calfeswallet
    Calfes (@calfeswallet) reported

    @Seleb411 Download Calfes Wallet from either Google Play Store or Apple Store to get started, create your wallet in simple steps, keep your recovery phrase safe by writing it down probably on a piece of paper. Then explore the world of decentralized finance

  • Alvin1492840
    Alvin (@Alvin1492840) reported

    His Apple Watch battery health was 81% after wearing it for only 10 months. He charged it on his nightstand every night. Left it on the charger until morning. Used Always-On Display all day. Kept cellular turned on even when his iPhone was in his pocket. Ran GPS workouts 5 times a week without closing the session properly. He did everything most Apple Watch owners do. That was the problem. His friend, a former Apple Store technician, looked at his Battery Health screen and said one sentence: "You've been draining this thing twice as fast as it should drain. Apple built 2 features into watchOS that slow the damage to almost zero and you've never turned either one on." She toggled 2 settings. Changed one charging habit. Turned off one feature he didn't know was running. 4 months later his battery health hasn't dropped a single percent. It's been sitting at 81% since. Here's everything she changed 🧵

  • N109Dominator
    Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reported

    Anyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭

  • howyouarrive
    昶謲 (@howyouarrive) reported

    I have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.

  • DylanBishopX
    Dylan Bishop (@DylanBishopX) reported

    @Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks

  • IntotheFrisson
    ☀️Sunny Day⁷☀️ ❤️COMMS OPEN❤️ (@IntotheFrisson) reported

    @LucianSkye I read the rice trick doesn’t work well because there will still be debris 😭 so it might make it worse…. The problem with the Apple Store is that it’s 5 years out of warranty- so I’m not sure how much they can actually do past telling me to buy a new computer :(

  • andyhtran_
    Andy Tran (@andyhtran_) reported

    Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

  • FlecktarnFella
    Flecktarn Fella (@FlecktarnFella) reported

    @nafoviking Glad you like it, I worked in an apple store until earlier this year and those things were SUCH SLOW SELLERS. Absolutely nothing wrong with them, except the charging port sensor was to sensitive to humidity. Just a perfectly OK iPhone.

  • JoshPrompts
    JoshWorksAI (@JoshPrompts) reported

    Who do really rich people go to for their tech issues? Like, say I'm a billionaire, and I have a problem with my Photos application. Surely I just don't go to the Apple Store...? Do I?

  • jackcoder0
    Jack (@jackcoder0) reported

    If this changes your upgrade decision or saves you from buying the standard iPhone 18 that won't arrive until March 2027 one ask: Repost the first post so the next person planning a fall upgrade sees the 12 features landing in September before they walk into the Apple Store. Follow [ @jackcoder0 ] I break down the hidden specs, upgrade decisions, and tech strategies that companies bank on you not comparing. Next thread: iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra the honest 10-round comparison. Which flagship wins depends on one question nobody asks.

  • tfwagner
    Ted Wagner (@tfwagner) reported

    @GeorgeKamel I still laugh that the former Apple Genius didn’t suggest a new iPhone battery for @RachelCruze, when she probably needed one. There’s this place for such a fix, called the Apple Store.

  • evanmix
    zula ♪ (@evanmix) reported

    put your phones down tour but it’s just the apple store after a new iphone gets released

  • sprrch
    JMJ333 (@sprrch) reported

    @Frost7 @kinocopter What? He spoke to them no problem and it wasn’t an Apple Store. Congrats you blindly believed a tweet and didn’t even listen to the audio

  • Gavtaraysin
    Broden 🇬🇧♿✝️ (@Gavtaraysin) reported

    @CovidSolidarit1 Sometimes we have to tune issues out. If you can stand the audio I sometimes listen to audiobooks on either YouTube, Spotify, and BBC Sounds. I'd imagine the Apple store has audiobooks too. I just like to get my head in another world for a while 🙏

  • boygeorgeclub01
    Culture club (@boygeorgeclub01) reported

    @JillCollier16 Fix it through apple store

  • letycsgo
    Lety rety 🇳🇵 (@letycsgo) reported

    @telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time

  • ganeshlohar_
    Ganesh Lohar (@ganeshlohar_) reported

    @devops_nk My magsafe charging gets paused after some time. I switched to type C and never faced any issue. Though get it checked from Apple store for any battery issues which are unlikely i believe Magsafe has always been a pain

  • TimesNow
    TIMES NOW (@TimesNow) reported

    After Apple Removes Telegram from Apple store worldwide - Now: Telegram returns to Apple app store - Telegram available again for IOS users - Apple, Telegram yet to comment on move - Sources: 'Inappropriate content issue flagged' @Sabyasachi_13 shares more details with @akankshaswarups

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @UBAGroup UBA mobile banking app has suddenly crashed for the past 1 week, and the poported app upgrade is not available for users to update on apple store and it's very concerning at the moment. UBA pls help fix this, it's frustrating and very inconvenient.

  • WDWVacationer
    WDW Vacationer (@WDWVacationer) reported

    @the_transit_guy Down that same stretch you also have the Apple Store and the Boylston entrance of the Prudential Center. It’s hardly an outlier let’s be serious. “Just a block for Newbury” means nothing. It’s not Newbury.

  • KAZynstry
    Kool-Aid McZynstry (@KAZynstry) reported

    KAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout

  • rippingurjeans
    ella 🐈‍⬛ 34/47 (@rippingurjeans) reported

    ok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90

  • VadimStrizheus
    Vadim (@VadimStrizheus) reported

    @foundparzival web app links work rn Maybe Apple Store issue

  • OnyxAudit
    Onyx_Digital (@OnyxAudit) reported

    🚨 #BREAKING : The @telegram app has just been removed from the @Apple store. It had been removed because it had made "inappropriate content" available to users, founder Pavel Durov said. The removal came soon after Telegram launched an unfinished version of its "experimental" Telegram X app. Apple took down both the official messaging app and the one still being worked on.

  • wiliam23820a
    William AI (@wiliam23820a) reported

    The uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.

  • EpicTradeDate
    Gladiator (@EpicTradeDate) reported

    @MarioNawfal It's a glitch in the matrix. Apple store may be avaible in telegram btw

  • __chiefdosa
    Dosa (@__chiefdosa) reported

    @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE