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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Website Down (35%)
  • 31% Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 7 days ago
Ciudad López Mateos Sign in 22 days ago
Quito Website Down 1 month ago
Guayaquil Sign in 1 month ago
New York City Sign in 1 month ago
Malibu Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RavensMove
    Vivek (@RavensMove) reported

    @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

  • taytay_danielle
    taylor (@taytay_danielle) reported

    @ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach

  • shivansh2308
    Shivansh Aggarwal (@shivansh2308) reported

    @Vivek_4580ji If you live in delhi. Take your phone with original box to Saket main apple store. They will fix it for you. I have a Japanese variant and they repaired a faulty charging jack for me under warranty. Without BILL!

  • TheRamblingRep
    Ian Grimsdick (@TheRamblingRep) reported

    @arpan_on_BC If they're perfectly formed boxes, I'd hazard to guess the little cable that connects the motherboard to the display has gotten a little loose. Should be a warranty issue Apple should fix/replace. Head to an Apple store and they should take care of it. There's a chance ...

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • Kirsten0Brien
    K🌸B (@Kirsten0Brien) reported

    @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

  • yankeeplug_
    Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported

    This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

  • KingElikem
    Elikem King (@KingElikem) reported

    @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

  • augierakow
    Augie (@augierakow) reported

    Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

  • ghostwritter098
    Ross Schwartz (@ghostwritter098) reported

    so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • fragile_athlete
    Fragile Athlete (@fragile_athlete) reported

    Apple care is ******* useless. It’s been damn near a month bc Apple is “waiting for my phone to be in stock” and that’s after the whole fiasco of driving 3hrs to an Apple Store twice when they were going to “fix” it.

  • takiiapple
    georgie 🪼 (@takiiapple) reported

    phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

  • Dipam_tweet
    Dipam (@Dipam_tweet) reported

    @chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone

  • ussymula
    Usman Mamman Nassir (@ussymula) reported

    @BrownScorpio__ She could do it within the comfort of her room. Let her download the NIS Mobile application from play-store or Apple store. Furthermore, she could do the contactless biometrics using the application and send her old passport down to Nigeria High Commission London

  • Sudrzn
    सुdhaरஷN (@Sudrzn) reported

    Apple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks

  • DamiDina
    Dami Dina (@DamiDina) reported

    @PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today

  • Satyam_Starks
    Satyam Stonks (@Satyam_Starks) reported

    @CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help

  • cory_schulz_
    Cory Schulz (@cory_schulz_) reported

    @tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly

  • alokgangaramany
    Alok Gangaramany (@alokgangaramany) reported

    @deliprao I had the same issue recently. But it magically started working after I plugged in to one of the chargers in the Apple Store. The Apple store guy said that he has seen many such instances. So I suppose there is hope if luck is on your side.

  • lalexco
    Alex (@lalexco) reported

    @RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video

  • brick_factorial
    brick 🧱 (@brick_factorial) reported

    concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

  • 2024dion
    Dion (@2024dion) reported

    They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

  • normalfunguy
    Hi (@normalfunguy) reported

    woke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store

  • Dee8Pain
    Dee8Pain (@Dee8Pain) reported

    @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

  • RahulSa38820390
    Rahul Salve (@RahulSa38820390) reported

    @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

  • SaiseiInvesting
    Saisei (@SaiseiInvesting) reported

    You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

  • darla_waite
    Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported

    Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours

  • RayLin
    Ray Lin (@RayLin) reported

    every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

  • TrollGod9000
    TrollGod9000 💿 (@TrollGod9000) reported

    The Apple Store giving out free slow neck head with a purchase of a iPhone 17