Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Billy-Montigny	Sign in	6 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	1 month ago
Ahmedabad	Sign in	1 month ago
Ahmedabad	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oleh (@OlehProductFit) reported 4 minutes ago

  CHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓

• 
  Azure🩵 (Coms open) (@RuriAzure_) reported 5 minutes ago

  2 Like in Germany GPlaystore, there is nothing there. Even ******* Apple store got nothing. It was a mistake, an error. They forgot to remove that notice because of the recent events. Cant you all ******* stop, use your brains, and breathe?

• 
  Lexie (@lexie20A) reported 9 minutes ago

  @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

• 
  Eve Fain, BSN MPH, EXPERT: PATIENT EDUCATION (@espacetimeNOT) reported 9 minutes ago

  @nikitabier @Austen JUST KNOW I UNDERSTAND server side concepts. I helped build telephone/wireless/internet side of life. Yes, I am THAT OLD.... if concepts are confusing I will put in correct order. hang in there. Apple Store very helpful to me today. X app on iPad made error

• 
  Culture club (@boygeorgeclub01) reported 10 minutes ago

  @JillCollier16 Fix it through apple store

• 
  Evan (@evan_thayer) reported 11 minutes ago

  @AlgoSnafu the cord on the first is definitely wrong in a few ways. I gave the details in another reply. There is a bigger issue with the table, tho. And you nailed the scrape on the panel, but there is a crazier issue there, too. And alignments - so important in the apple store.

• 
  チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported 17 minutes ago

  Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

• 
  Olivia Chowdhury (@Oliviacoder1) reported 18 minutes ago

  A guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.

• 
  白知白（科技与生活） (@qiqi_caijeff) reported 20 minutes ago

  @ShishirShelke1 The Apple Store in Taiwan looking like a giant MacBook from above is exactly the kind of detail-first design Apple is known for. Most companies would slap a logo on a box. Apple treats every retail touchpoint as a product design problem. This level of commitment to the brand experience is why Apple's retail stores generate more revenue per square foot than any other retailer in the world.

• 
  iamprecious (@poshpwesh) reported 25 minutes ago

  @kenkenlewu Using the m5 till date, no issues Swore never to buy gadgets from Asaba again, I’d always get from Apple Store abroad I was so traumatized all through that period

• 
  Ijuakos (@IjuakosXqwzts) reported 26 minutes ago

  @apple, I am waiting for my refund check for the products I’ve paid inflated prices as you passed those tariffs down to your customers. Fortunately, I bought everything through the Apple Store and all the applicable transaction details should be on my account.

• 
  j (@cosmj3ss) reported 27 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  Jesse Jr Lim (林振燊) (@Jessejrlim) reported 30 minutes ago

  @alphaque Apple store??dafuq should be getting him his own server rack

• 
  B3G_CRY (@schillingercest) reported 31 minutes ago

  @NezukoK14218 @barryapologist Well you see, i got an ios. So to be able to download it i need it to have it on my app store but i dont because its banned from my region and to be able to download it i need to change my apple store region which caused problems with my subscriptions it happened before

• 
  Asahi Lovehart (@ethernetdog) reported 33 minutes ago

  @luciascarlet it really isnt 😭😭 i tried it at an apple store honestly expecting to like it but dear god it sucks 😭 and the click feels terrible

• 
  Adam Koszek (@wkoszek) reported 33 minutes ago

  It's interesting how Apple Store changed servicing - I can now use the Mac as my part is being shipped. Whoever did this (@tim_cook is it you? - thank you!) Next step: let people just run self-service, and when I come over, perhaps just scan some magic code of my screen and that's it to verify it's the same machine. And the step after next would be to have Apple folks inspect the laptop and suggest fixes under AppleCare. e.g.: you have keyboard marks on LCD - we'll fix it for you. Improvement after this one: just book appointments for fixes and do them just-in-time, almost like doctor visits. So I bring my Mac in 2:54pm, then the service starts at 3pm, and on 3:45pm or so I get a Mac with new battery etc. because all parts were already in that store waiting for me. No need of 4 day stay for a flu. I don't get why there's like 3-7 day wait time for a fix anything. Bettery is like a 10-30min job. Is it because people from half of California send computers to handful of stores? Can't it all be offloaded by having people further away from Apple Store mail computer via Fedex/UPS? Those boxes should go to some big fix center where 50 people can be fixing 50 Macs per hr. It could be perhaps 2-3 days to get computer back, so it'd be better/faster for folks further away. And it'd be amazing experience for folks close to stores.

• 
  Orian Holliday (@AvailableLite9) reported 36 minutes ago

  @MAGA_X_Times @udreams30 Yep. THAT’S the scam I expected from these ‘gift cards’. No accountability. No recourse. Just a chorus of “not our responsibility” and the theft of your cash. The scam is that thieves take many cards from the store’s rack to their ‘shop’… and carefully open them to steal the alphanumeric code inside. Then, they carefully put the ‘package’ back together, replace them on the store’s display rack and, wait for someone to load money on the card. Then they immediately load that balance into THEIR ‘account’ using the stolen code. Started with Apple Store cards then spread to all of them. There is NO SECURITY on these things. Whoever uses the code first… gets the cash. Merchants couldn’t care less. They get the money no matter what. So, there is ZERO motivation for them to fix the problem as addressing it would necessarily require them to ADMIT there IS a problem. So… the whole gift card thing is a scam from every angle. Unless you can purchase the card DIRECTLY at the actual merchant and verify the balance before leaving the store, your ‘gift’ will likely disappear before the recipient can use it. Even with these precautions, the cards cannot be left where just anyone can access them. They should be dispensed by a managerial type. It’s the only way.

• 
  Tim Jarrell of PWUnlimited (@TimmyBuddy) reported 37 minutes ago

  @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

• 
  But E Go Pay Me (@LasLasBetNaScam) reported 38 minutes ago

  @palmpay_ng @palmpay_ng Did you guys have a problem with your app on Apple Store... Cos I can't find Palmpay on Apple store

• 
  Lahngz_Da Alpha Dog (@LangelihleMaph1) reported 38 minutes ago

  IPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!

• 
  Samara Bx (@univsovlt) reported 38 minutes ago

  Now, if I ever walk into an Apple Store again, GET READY cause I’m going to be doing the same wave I did when I drove down the main street of Nimbin!!! @finkd

• 
  Easton Coleford | AI (@ecoleai) reported 41 minutes ago

  MARCUS CHEN STACKED 30 MAC MINIS AND BUILT AN AI SERVER FARM. A SINGLE $599 MAC MINI CAN REPLACE YOUR $200/MONTH CLAUDE CODE ACCOUNT, COSTING JUST $3 IN ENERGY. Two months ago, a developer posted his Claude Code bill on Reddit: $170 in just 10 days. Someone replied: “I bought a Mac Mini M4. I haven’t paid Anthropic anything since then.” That same week, Mac Minis vanished from Apple Store shelves. The M4 chip delivers 120 GB/s of memory bandwidth and a unified memory architecture. The CPU and GPU share the same memory pool, so the model loads just once and both access the same data. In practice, a $599 Mac Mini can run AI better than many $1,500 Windows PCs equipped with dedicated GPUs. Since January 2026, Ollama has started supporting Anthropic’s Messages API format. With just one environment variable, Claude Code connects directly to your local Mac Mini. The same interface. Zero API cost. $0 per request. A developer who uses AI intensively can spend $459 a month across Claude Code Max, ChatGPT Pro, Gemini, Cursor, and Copilot. That adds up to $5,508 a year. The Mac Mini investment pays for itself in about three months. After that, the operating cost is around $3 in electricity. Uber rolled out Claude Code to 5,000 engineers and would have burned through a significant chunk of its $3.4 billion AI budget for 2026 in just four months. Whoever controls the infrastructure today could be years ahead of everyone else tomorrow.

• 
  GazaEnterprise (@GazaEnterprise) reported 45 minutes ago

  Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

• 
  Ayaz Ahmed Khan (@ayaz_khan) reported 47 minutes ago

  @fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.

• 
  Flecktarn Fella (@FlecktarnFella) reported 48 minutes ago

  @nafoviking Glad you like it, I worked in an apple store until earlier this year and those things were SUCH SLOW SELLERS. Absolutely nothing wrong with them, except the charging port sensor was to sensitive to humidity. Just a perfectly OK iPhone.

• 
  Memories collection (@gunpeiyokoifan) reported 51 minutes ago

  But FRIEND!!! what if your pocket machine acted funny, but I became technician and figured out how to fix it? like if I worked at Apple Store and you visited America again 🥹

• 
  Ridoy AI (@AI_WithExpert) reported 51 minutes ago

  If you're unsure where to buy your smartphone 🥉Skip it Cell phone shops (Docomo, au shops, etc.) ・Charged a down payment of 10,000–20,000 yen ・Pushed into unnecessary options ・Zero comparison with other carriers 🥈Safe bet Official stores (Apple Store, etc.) ・Lowest price for the device itself ・No sales pitches ・Device upgrades are a good deal too 🥇My real recommendation is ↓

• 
  WillLennon (@WillLennonDC) reported 52 minutes ago

  Clicking into itemized receipts and disbursements for reports on the FEC website is giving a 403 error again. Was doing this all afternoon. Tried multiple browsers, multiple devices (including asking a friend in CA to try and walking to an Apple store and using a random Macbook).

• 
  Giaco (@On_edge99) reported 54 minutes ago

  @AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍

• 
  BROK UNIVERSE 🐊🐀 (@COWCATGames) reported 59 minutes ago

  @ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...