Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Website Down (36%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Adelaide	Errors	3 days ago
Ahmedabad	Sign in	5 days ago
Ahmedabad	Website Down	5 days ago
Montréal	Errors	2 months ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HereForTheGoss (@filmandtvdive) reported 18 seconds ago

  @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

• 
  Phantom (@ElonUncleSays) reported 1 minute ago

  @gharkekalesh Apple store jana hota hai , Reliance Digital is not at fault ! Customer is at fault, today every Tom **** and harry has only one solution to every problem. Make a video , try to viral it and wait for resolution rather understanding and following the procedure.

• 
  Georgi (@GotinGeorgiG) reported 2 minutes ago

  @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

• 
  Maria Islam (@mariaislam6451) reported 3 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  Pooja (@poojaofficial5) reported 5 minutes ago

  My friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.

• 
  BOOM ODDS 🟢 (@BoomOddsCashOut) reported 7 minutes ago

  @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!

• 
  John Drouin (@John_Drew65) reported 8 minutes ago

  @ramcharger22 My wife and were having security issues that might’ve involved her phone. Went to the Apple Store & they checked it out, no problem. Also told us that there is no real difference between a 13 - 17. If it’s working fine no need to change.

• 
  Nethead (@nethead) reported 8 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

• 
  Prime AI (@primemans) reported 10 minutes ago

  A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵

• 
  TheMediaLies🇺🇸 (@OzzyKona) reported 13 minutes ago

  @Verizon this is terrible. I buy a new iPad and need to go to store to activate the cellular. It is a half hour wait, is this the geriatric Apple Store. These guys working are old and slow.

• 
  Chop Talk (@choptalk14) reported 13 minutes ago

  @BriankDfw @iAnonPatriot Is there an Apple Store in Collin County? If not they will find a county with one and riot there. It’s not about the location of the issue, it’s about a location worth taking stuff.

• 
  Michael Kungu (@Mikekungu) reported 14 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

• 
  Ana | The AI Girl (@WealthEmpireHQ) reported 14 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  Samuel Adekunle (@techwithsam_) reported 15 minutes ago

  Hello @ads, I think there is a problem with adding my app on the Ads platform. I keep getting this error but the id is available on both Google and Apple Store. Although, I tried another Package name and it worked but for this particular app, it's throwing error. What could be the reason.

• 
  Thom van Lieshout (@thomvlieshout) reported 19 minutes ago

  @0xYudi They werent sure at istore… annoying af. Apple store would fix it for free without a second thought

• 
  yessi (@yessicaster) reported 20 minutes ago

  I’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street

• 
  Cameron (@e_goeth) reported 21 minutes ago

  My friend did this with his laptop and when he brought it to the Apple Store he had to give them the password and they refused to fix it

• 
  idrin74 (@EdyVG74) reported 25 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 25 minutes ago

  @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed

• 
  Pongsametrey S. (@pongsametrey) reported 30 minutes ago

  @GooglePlayBiz Why App review take too long, we got stuck by CA issue and have to wait too long compare to Apple Store, help to check app CoolApp Cambodia please.

• 
  Gautham (@gssp4167) reported 38 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Alex 🔔 | updatify.io (@_avdept) reported 38 minutes ago

  @VynseDev seem like situation with apple store reviews are terrible at the moment

• 
  Jon Sherrard (@jshez) reported 45 minutes ago

  Contrast the quote my experience: An Employer once had a supply issue with equipment supplier. Opened a new bank account that allowed Apple Pay digital cards over email. Created me a card. Sent it over. Transferred cash onto it, apologised profusely and asked if could go to Apple Store (during work hours so fine with me) Nice to know when you’re working with serious people.

• 
  Christos (@cmallios89) reported 46 minutes ago

  @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

• 
  Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported 49 minutes ago

  @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

• 
  Ján Bakoš (@jani0077) reported 53 minutes ago

  @vlmxs @SnazzyLabs Speeds are really down in a clumsy environment. Tried it in our local Apple Store and it came out weird that some pages took loading more than 10 seconds. Then ran Speedtest and the speeds capped at about 30 Mb/s, while the store had 1 Gb/s wireless (I was the only customer).

• 
  ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported 57 minutes ago

  @usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help

• 
  Chidanand Tripathi (@thetripathi58) reported 57 minutes ago

  A man's iPhone battery was dying by 2 PM every day. But his Battery Health was at 99%. He constantly closed background apps. Turned down his brightness. Lived on Low Power Mode. The battery still melted like ice in the sun. He went to the Apple Store, ready to pay $89 for a battery replacement. The Genius Bar employee held up a hand: "Keep your money. Let me show you something." She opened Settings → Privacy & Security and sighed. "There are silent 'vampire' features bleeding your battery dry. Apple turns almost all of them on by default. Nobody tells you they exist. Let's fix it." Here's what she showed him in the next 8 minutes. 🧵

• 
  YuryTHoS (@BPhilosopher) reported 58 minutes ago

  @P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.

• 
  ankuy (@ankuy) reported 59 minutes ago

  @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished