Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	4 days ago
Ciudad López Mateos	Sign in	20 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juan Salgado (@juansalgadodp) reported 6 minutes ago

  @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

• 
  Link (@0xLink7) reported 6 minutes ago

  @PolarisBankLtd My app is up to date fix your app on Apple Store

• 
  james williams (@jamesandamerica) reported 8 minutes ago

  went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

• 
  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 13 minutes ago

  I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

• 
  MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported 14 minutes ago

  @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

• 
  Ray Lin (@RayLin) reported 16 minutes ago

  every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

• 
  Elm St (@1428elm_street) reported 17 minutes ago

  @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

• 
  whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported 18 minutes ago

  Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

• 
  Vivek (@RavensMove) reported 23 minutes ago

  @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

• 
  Beauty Escape Bestieee💆🏾‍♀️💆🏾‍♂️ (@JoLocedQueen) reported 24 minutes ago

  Came to the Apple Store for ******* nothing they ain’t even fix my **** 🤬

• 
  TrollGod9000 💿 (@TrollGod9000) reported 25 minutes ago

  The Apple Store giving out free slow neck head with a purchase of a iPhone 17

• 
  Ashish Chowdhari (@ashishx_1) reported 27 minutes ago

  Updated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple

• 
  I Hate You, and I (@HateYoKids) reported 28 minutes ago

  @PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.

• 
  Sir Alex Ferguson Jr. (@AbimbolaJobe) reported 28 minutes ago

  @suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 30 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

• 
  little isa (@landoscah) reported 31 minutes ago

  I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

• 
  Cromwells Ghost (@CromwellsGhosty) reported 33 minutes ago

  @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

• 
  Elikem King (@KingElikem) reported 34 minutes ago

  @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

• 
  Gain of Dysfunction Research (@GainOfDR) reported 35 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  F Will (@FWill164996) reported 40 minutes ago

  @peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.

• 
  DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported 40 minutes ago

  @looksmhee Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

• 
  Robbwith2Beez (@Robbwith2beez23) reported 41 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported 42 minutes ago

  @ugogofx Pretty sure a YOU problem take it to the apple store for checkups

• 
  AWMB_LTD (@AWMB_LTD) reported 43 minutes ago

  @gumroad Example: I launched a mobile app that was accepted to the apple store, only to discover a major error in workflow, so changes had to be made and process repeated. Life.

• 
  Anil Kumar Rathee (@anilkrathee) reported 47 minutes ago

  Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

• 
  nana kong ✞ (@____NanaKong) reported 51 minutes ago

  my favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.

• 
  Snake with Feet (@Snake_With_Feet) reported 52 minutes ago

  @PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue

• 
  Tito (@mynameistito) reported 52 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  Augie (@augierakow) reported 54 minutes ago

  Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

• 
  Danny DaMENACE (@DaMENACE37) reported 54 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.