Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 5 days ago |
|
Guayaquil
|
Sign in | 6 days ago |
 New York City
|
Sign in | 6 days ago |
|
Malibu
|
Website Down | 9 days ago |
|
Houston
|
Errors | 12 days ago |
 Lille
|
Website Down | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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big boochie (@bobothebozo) reported@rrevolutionn me telling the apple store employee i love you when he replaced my broken charger after his co worker said external damage wasn’t covered
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Marz (@marzrocks) reported@paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you
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Fig 💫 (@mayafeysgf) reported@milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all
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taylor 🪞 ON DA STREET (@koffaai) reportedmy phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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Brother Bear (@BrotherBears85) reported@Ledger Please focus on the Ledger Live issue on @Apple store.
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Stuart McArthur (@StuartAMcArthur) reported@mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reportedfurther update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue
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Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
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Michael Pumo (@michaelpumo) reported@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬
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Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported@OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down
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Gerbilz (@RealGerbilz) reported@twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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Smoochie Collins (@thiqueicon) reportedThe Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??
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Will (@_williamjohn_) reported@DMVAdventures I’ve done both. Micro Center is no better with tech support. Last issue I had my nephew looked up the solution online and typed in some commands. Fixed. Neither Apple Store or Micro Center did that. Wasted time.
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?
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Farrah (@fafou) reported@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
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JustWondering🔮📿 (@JustTheDrama411) reported@PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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DStv Nigeria (@DStvNg) reported@AfriqOne_Clothi With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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DStv Nigeria (@DStvNg) reported@HamzatMohammed1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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✧ M'aya マヤ｜海外ナイト ✧ (@rolanberrypie) reported@perchbird_ I feel like Apple considers your phone one factor (all devices can approve a login) and the passcode is a second, and less likely to be forgotten since it is commonly used. Visit any Apple store and you're likely to overhear people trying to figure out their Apple ID password.
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold #NFT (@CRYPT0N1TE) reported@ThisIsNuse And honestly, I also have an iPad Pro 2022 with M2 chip. The thing is a beast. But I DON'T like that it doesn't have Fortnite due to EPIC/Apple store feud. And I DON'T like how it is locked down and not customizable/sideload/hackable like Android. I also have Samsung watch, so.
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CryptoX (@CryptoClasher1) reported@Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!
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DaveTheLibertarian (@Libertarianist3) reported@Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.
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Vodafone UK (@VodafoneUK) reported@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
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Mo Naveed (@The_Kyzer_Soze) reported@M_PaulMcNamara Apple store genius should be able to sort it... they replaced my MacBook, when they found an issue after 18 month
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.