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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 41% Website Down (41%)
  • 31% Errors (31%)
  • 28% Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 11 hours ago
Guayaquil Sign in 16 hours ago
New York City Sign in 2 days ago
Malibu Website Down 4 days ago
Houston Errors 7 days ago
Lille Website Down 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Call__Jae
    jae (@Call__Jae) reported

    @_August10 ****** down this bad ….. they had a better chance jus goin to the apple store

  • MiIesMalibu
    💗 Jozzy 💗 (@MiIesMalibu) reported

    On my iPad bc phones not working again. My phone carrier thinks it’s an internal issue bc everything checked out ok on their diagnostics tests. So unfortunately I have to deal with this mess for a whole week until I can maybe go to the apple store :( I’m overwhelmed & frustrated

  • BlueSenseii
    Blue (@BlueSenseii) reported

    @jmwilt21 Been the complete opposite for me tbf but to each their own. Any issues I have had I’ve taken them to the apple store and even got a brand new pair for free once

  • ssamanthaavegaa
    samantha (@ssamanthaavegaa) reported

    @c_uauhtemoc taking it today to the apple store to fix it lol

  • GOtvNg
    GOtv Nigeria (@GOtvNg) reported

    @oyetundejohn700 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2

  • YEJlSWlFE
    ocean ✿ (@YEJlSWlFE) reported

    @jade1izabeth i swear i’ve seen someone had this problem before and i think u can go to the apple store or something and they have to reset ur phone in some way to fix it idk maybe i’m just going crazy

  • JamesNsc
    James Bradley Fatchett CIA/NSC (@JamesNsc) reported

    ONLINE AFTER SHORT LOGIN THIS MORNING, SHORT LOGIN FOR FACEBOOK YESTERDAY. A BIG WORM HIT HERE, BANKS AS I LEAVE FRIDAY. THE EVENT AT APPLE STORE AND FASHION VALLEY MALL IS CLASSIV DEFENSE. THE DEFENSE SYSTEM SENSES EMERGENCIES, RESPONDS. ANOTHER IS AGENT-NOT-PERMITTED (SPY). JF

  • NamasteBitchies
    𝟗𝟏𝟏 (@NamasteBitchies) reported

    @ilagamedrekcab Must be an issue somewhere, I would say try to go to the Apple Store, but yeah 🤡

  • ianharveyOT
    Ian Harvey 🇺🇦🏳️‍🌈 (He/Him) #blm (@ianharveyOT) reported

    @lissijean Horrible news. If you go to an Apple Store and buy a laptop you can choose the language on setup, so that’s not an issue. I’d advise contacting the organisers. People drop laptops and have tech problems. They will have a backup plan and most likely a laptop you can use.

  • DaveLerro
    Knights of the Keyboard (@DaveLerro) reported

    @jojoptyoga @Lenny507MN Most definitely sounds like a lint issue. I wouldn’t do it myself- take it to an Apple store and they will do it and not damage the port

  • SecessioPlebiss
    Enragés (@SecessioPlebiss) reported

    @JohnathonWillow @EnbiRyan @BillKristol You’re right, they didn’t burn down the Apple store throughly enough.

  • AngelaSandridg1
    Angela Sandridge (@AngelaSandridg1) reported

    Have blacks ruined the Apple store yet. I have you down for cellphones in the warehouse

  • FAfied32
    Anthony Fiedler (@FAfied32) reported

    Buttons with "Get the App on Google Play Store" or "Find the app on Apple Store" with no link when you click -- doesn't make me confident that there's an attention to detail. Such a simple fix. Or simply say to search for them instead of having an infinite button loop to nada.

  • starvedbean
    bean🐸 | forever alexie stan (@starvedbean) reported

    can i exchange my phone at the apple store if it’s broken lol

  • rdawson777
    Robert Dawson (@rdawson777) reported

    @Apple I find it most ridiculous that you updates give problems, online support doesn’t work. I have to bring the machine into an @Apple store and pay for something that was caused by @Apple. Conspiratorially one would think it’s done deliberately to generate more revenue!

  • EYAACWARRIOR
    miggy (@EYAACWARRIOR) reported

    How I go to the Apple store to see if they can fix a foggy front camera and now my phone won’t stop restarting. Apple sucks

  • dekaywood
    Danny (@dekaywood) reported

    @ChampPR Never forget he ordered a curfew after an Apple Store got vandalized yet refused to issue a stay at home order for a pandemic.

  • hiihanan
    H$ (@hiihanan) reported

    The apple store in short pump is terrible

  • PlanchartManny2
    Manny Planchart Araujo (@PlanchartManny2) reported

    And it’s Gorrila Glass and build can take a beating. This 13 has feel from sitting position countless times, not a scratch with the plastic cover sold at the Apple Store app…looking down at You Sir, Steve Jobs must be so damned proud!

  • Sharon57911778
    Sharon (@Sharon57911778) reported

    Apple store i have put the right hd and password not working

  • rubenszwr
    Ruben 🇺🇦 (@rubenszwr) reported

    @OnlyTrueCoolest @AaplParody maybe take it an apple store? cause as far as i know none of the people i know with iPhone 12s including me have had this issue

  • frogtans
    mel 🍂 (@frogtans) reported

    the people at the apple store had to fix my computer and they took my ******* cooky sticker off i’m going to cry

  • DesignAvenger
    Salman Shah (@DesignAvenger) reported

    @Apple @AppleSupport Super slow sell service in Apple Store Barcelona. Seeing so many free apple sells person roaming free but taking so much time. After waiting almost an hour they said product is not available. Which they could have communicated earlier too.

  • ml_fahad1
    ML (@ml_fahad1) reported

    @snapchatsupport Your evaluation in the Apple Store is dropping strongly and so far you have not solved the problem

  • digitalreaction
    digital:decay (@digitalreaction) reported

    Also, @Apple, it is beyond insane that you tell your customers to just drive to an Apple store with a battery like that. That thing is about to blow, and if it catches fire in my car, my car will burn down. This is your fault, not mine. FIX IT.

  • dragossh
    Ioan 💻📲 (@dragossh) reported

    @XmasRights Sometimes I walk into the Apple store “just to look at products” and somehow my bank account balance goes down. It’s a mystery.

  • GOtvNg
    GOtv Nigeria (@GOtvNg) reported

    @prospe__prosper With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043..........2/2

  • RozMcmullan
    Roz McMullan (@RozMcmullan) reported

    @RevRichardColes If all else fails book the Genius Bar in regent st Apple store just down the road from the beeb. The youngsters there will fix it for you in the shake of a lambs tail. Bet you won’t remember how they did it though.

  • MiIesMalibu
    💗 Jozzy 💗 (@MiIesMalibu) reported

    How am I gonna deal having no phone for a week? I can’t deal with this tedious issue for a whole week but my apple store is over an hour away so I have no time to go any sooner 😥😥😥😥 typing on my iPad is so annoying omg y’all definitely won’t be seeing me here…

  • gemmea123
    Gemmea (@gemmea123) reported

    @peace999now__ Perfect quality! PS…..there is total wi-fi in NYC……even the subways! I think your trouble if you were working of your personal wi-fi signal. Check in settings you can figure it out or drop in am Apple store.,,,I bet they’d do it for free.