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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Toffee
(@Toffee96274395) reported
@Aeroplan @Aeroplan I think you’re misunderstanding the issue. The Aeroplan estore is incorrectly stating 1 point/dollar instead of 7 points/dollar for Apple store purchases. This was an issue since yesterday and when I called aeroplan estore customer service, they noted an IT issue.
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Problematic Pleb
(@ProblematicPleb) reported
@5to1pvpast Oh well, then I guess getting removed from the apple store isn't an issue at all then lol. But Spotify is hosted by Google and they can get kicked from that for not "behaving"
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𝙈𝙖𝙘𝙠 ⛄️
(@NYMMack) reported
Came into the mall just looking to fix my iPhone battery and so far I’ve spent $200 on clothes without even going to the apple store I need help
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gina
(@ginabutnot) reported
@ghostravine Oh god, can you get yourself to an apple store to see if they have a fix?
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Soji Bobo wen no like wahala
(@obinnation231) reported
@FlwSupport I set up a virtual $ card and I’m having problems using it to pay on apple store
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Christie Clayton
(@christie_writes) reported
Having an unwanted day off writing thanks to my MacBook fail. Really hope they can fix the problem at the Apple Store 🙏 #WritingCommunity #writerslife
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Shaeeshae💜
(@shaeeshae4) reported
Where can i go besides the Apple store to fix my phone ?
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Woo Back Wavy 🌊🦈
(@Gov_Jo_204) reported
@reezySZN I have a bunch of mixtapes and custom or alternate covers I ran into the problem of cover swapping and the apple store thinking that music I purchased wasn’t mine
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Michelle Finneran Dennedy, JD
(@mdennedy) reported
Have you ever gone into a retail store w a broken item—over 1,000$— only to be “informed” that there are simply no appointments for weeks? You can only free up a similarly useless associate to purchase an even more expensive item that will also fail. Welcome our Apple store. 😡
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Adrian
(@adrianblackwho) reported
@Apple - I’ve never felt so belittled by a store manager in my entire existence. Brian from Century City Apple Store truly tarnishes the @Apple brand & the inception of my issue was an error on Apple’s part. A company with a $3T market eval must do better! Please contact me ASAP
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The Comic Source
(@TheComicSource) reported
@patrick_gleason @andykhouri @AppleSupport What model is it? Do you have a Mac you can connect it to? If an update went sideways that could be causing your issue If you can get it into restore mode you can reinstall OS via Mac. If you don't have a Mac or can't get it into restore mode, take it to an Apple store
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🧧 Jon Wong 黃智義 🧧
(@thewongmann) reported
@kcuahd_ Depending on when you bought it, some AirPod pros made in 2020 have known technical issues. Mine got static-y and I went to the Apple store and swapped out AirPods for new ones for free
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Coeptus
(@Coeptus71061047) reported
@robuildsyt Unfortunately there isn’t a way to just turn HDR off or any fix you could do at home. The best solution would be to take it to an Apple Store which I’m sure will do the work for free, but it obviously depends how easily you can get to there. It’s unfortunate but it happens. (2/2)
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DStv Nigeria
(@DStvNg) reported
@teejay_nana With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2
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Kassandra🪴
(@Badgalkassie) reported
@beautifulbeee made her *** take it to the apple store and fix it cost her $700 😭😭 LOL she low key was mad at me but idc I had just got it and it cost me over $2,000 I couldn’t just let it sit there broken even if it cost me $200 you know? I never loan anything to anyone too 😭
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Aldira Putra 💉💉
(@diraldira) reported
M1 Mac Air only has 1 problem: 8G ram is not enough, while hard to find upscaled model from official Apple store in Indonesia
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Skye
(@barbedwirecat) reported
I’m at the apple store cause my iPad stopped working and like half of the staff came over to look at how long it’s gonna take for it to like fix itself holy ****
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donuts
(@skyrang3r) reported
tried to return an unwanted and unused apple air pod but apparently they are non-returnable. took a visit to an apple store and two online support chats to find that 'non returnable' info. rip off. @Apple £90 down the drain. or rather into your coffers. senior escalation team plz
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Claire Berlinski.
(@ClaireBerlinski) reported
@Rick_Baumhauer I know, I am certain dp down, that if I bring this computer to th Apple Store and ask for a rplacmnt thy will all m it will take two wks. I could no more go without th thing for two wks than I could go without an yball.
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Brad Lee
(@Bradford__Lee) reported
@elizaorlins So, your next step is to wander over to an Apple Store & they'll rectify the problem. Just tell them you have an OLED locked screen issue & they'll either replace the phone or repair the damage. Chances are they'll replace it on the spot because the repair could take weeks!
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Chano
(@chanovera_tw) reported
@aurynn A friend had the same problems and was told at the Apple Store that it was a problem with her iCloud, she debugged it and magically it gave her no more problems.
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KennyMcG
(@kennymcg) reported
@jeffmcnamee @paulburman @davidfrum The Apple Store and Federal Courthouse are more fortified than the U.S. Embassy in Iraq. The first step in recovery is admitting there’s a problem.
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Jessica Vallance
(@JessicaVallanc4) reported
Thanks for nothing @Apple My AirPods, Well used & well looked after. Out of nowhere they just stop working. Go to the Apple store and told the issue is completely a manufacturing issue but are out of warrant (by just over 1 month) so nothing can be done except to buy again!
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Doc
(@EmmettBrownMD) reported
@ThreeKobolds @WizrdNtheCorner @LEBassett Those are old episodes that they are paying for. This isn’t like being taken down from the Apple store. They have to pay rogan if they have them posted or not.
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GOtv Nigeria
(@GOtvNg) reported
@zinduman With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2
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CrazyTailSelf
(@BreezeTheModel) reported
Y’all it’s this GTA server on PC that is litttt asf! I literally had to go to the apple store to buy an iPhone LMFAOOOO
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DStv Nigeria
(@DStvNg) reported
@zodoxohio @Kiki043 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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R❤️XY
(@foxylilroxyy) reported
Anybody else got a notification that their Face ID was disabled? And then it says to update your phone but it’s updated to the latest iOS. I have no clue how to fix it, we have no apple store here
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ari 🌺 otome brainrot
(@benetarii) reported
@Minenorin prolly bc it came up by just typing the title with no problem in my apple store 😭
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Dayani
(@forestjackfruit) reported
@teriyakibeat Don't! Unless your idea of having your life together is finding a dead ipad for no reason, running to the apple store just so that they tell you that they can not repair any ipads with hardware issues, they're not built for repair. It's an evil company that's what it is.