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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Website Down (43%)
  • 30% Sign in (30%)
  • 27% Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 9 days ago
Guayaquil Sign in 9 days ago
New York City Sign in 10 days ago
Malibu Website Down 13 days ago
Houston Errors 15 days ago
Lille Website Down 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @hooluphysayor Hello, please be informed that account due date is on 16-03-2023. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • koffaai
    taylor 🪞 ON DA STREET (@koffaai) reported

    my phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself

  • KennethMartin7
    kenneth (@KennethMartin7) reported

    Going into the Apple Store today for a fix that’ll either be free or the cost of a new phone.

  • htoomax
    Htoomyat Zeyar (@htoomax) reported

    Yet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.

  • KahunaElla
    Kahuna Ella (@KahunaElla) reported

    @shipswlw If you’re unable to find a third party vendor to fix your screen (someone that’s not the Apple store) for significantly less, I would say you’d likely need a new computer in a year or 2 anyways, so just get it now.

  • simonrrr25
    simon (@simonrrr25) reported

    Got quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @AppStore There is a problem with the Apple Store.

  • kindrat_taras
    Taras Kindrat | anothervision.xyz (@kindrat_taras) reported

    The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?

  • dldmvnaij
    effie we all got pain (@dldmvnaij) reported

    @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

  • fagdetector999
    💊 neo ! ★ #cupcaketwt🧁 (@fagdetector999) reported

    @_balconyscene ITS IN THE CITY Its like right next to my bus stop U know where the apple store is its like just down the street

  • BTHxTim
    Certified Ethical Stacker💵 (@BTHxTim) reported

    @JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

  • OnyeOwn
    Onye Own (@OnyeOwn) reported

    The whole apple store would glitch the day i pullup

  • jnthnol
    Donato (@jnthnol) reported

    How do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?

  • MS_Accelle
    Phi (@MS_Accelle) reported

    @Patrick_Wyman I just wish **** stores were less annoying. I don't wanna wait my turn to be let into a weird apple store-esque showroom with a salesman breathing down my neck. Make it like a normal storefront I can silently browse, pick some stuff out, and head to the checkout lane

  • aakashgupta
    Aakash Gupta (@aakashgupta) reported

    Live Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • renareo0916
    K. Рена (@renareo0916) reported

    my iphone broken i was really scared living alone and no phone going to apple store today

  • thiqueicon
    Smoochie Collins (@thiqueicon) reported

    The Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***

  • VitaminDynamite
    VitaminDynamite (@VitaminDynamite) reported

    @kaaaash____ Switched back. There are UI problems, but the Apple Store is more stable than the Microsoft Store. Pros and Cons on both sides. (Also shared environment problems when moving data or trying to use a unified KVM)

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @gregjoz There is a problem with the Apple Store.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • FlyboyJmb
    ReligiousSinna💀 (@FlyboyJmb) reported

    @MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head

  • CoDPwN_
    Michael (@CoDPwN_) reported

    @CurryMv3Szn @charlieINTEL Microsoft owning all these gaming companies is gonna be so terrible for the future of gaming. They will be the next Apple Store. They only want money. They don’t care about us.

  • NQMPMARKETPLACE
    Dan Wolfanger (@NQMPMARKETPLACE) reported

    Apple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products

  • aviral10x
    aviral10𝕏 (@aviral10x) reported

    In 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @HamzatMohammed1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057