Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	18 days ago
Capitólio	Errors	18 days ago
Adelaide	Errors	23 days ago
Ahmedabad	Sign in	26 days ago
Ahmedabad	Website Down	26 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HereForTheGoss (@filmandtvdive) reported 3 minutes ago

  @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

• 
  Asher Crowe 🪺 (@ashercrw) reported 4 minutes ago

  A 31-YEAR-OLD IN BELGRADE IS PULLING $8,400 A MONTH OFF FIVE MAC MINIS RUNNING IN A TOWER ON HIS DESK. The whole stack costs $19 a month in electricity to operate. The hardware paid for itself in week one. The setup is so quiet his girlfriend didn't notice when he turned it on. His name is Stefan. This is the cleanest example of the new solo operator economy I've seen all year and the numbers deserve a full breakdown. The hardware is five M4 Mac Minis stacked in a tower on his desk. Each one has a number written on it in marker, 1 through 5, so he knows which node dropped when one goes silent. A pink dumbbell sits on the shelf above them. A can of compressed air on the windowsill. The whole thing hums quieter than the mini fridge in the corner. The five machines are clustered with EXO into one virtual machine. EXO is the open-source framework that lets you string together consumer hardware into a distributed inference rig without needing a degree in systems engineering. The setup runs Llama 70B locally on MLX, Apple's machine learning framework optimized for unified memory. Nothing he runs ever touches a cloud server. No API costs. No rate limits. No latency tax. The model runs on his desk and answers in milliseconds. Here's the workflow he built around it. A client uploads a raw manuscript. Anywhere from 60,000 to 120,000 words. Indie author novels, self-help books, faceless YouTube channel scripts, the kind of long-form content that needs narration but doesn't have a studio budget. The Llama 70B model does the reading work first. It ingests the raw text, cleans the formatting, splits the chapters automatically, and tags every line of dialogue with the emotional tone it should be read in. Excited. Whispered. Angry. Resigned. Then it writes the chapter descriptions that faceless YouTube channels paste directly under their uploads. All of it done locally. All of it done in one pass. Then an open voice model on the same stack takes over and narrates the entire book in a single locked voice. The voice never gets tired, never asks for a re-record, never raises its day rate, never catches a cold the day before a session. The same voice across every chapter, every book, every client. Consistency that human narrators physically cannot match. A local audio mastering model handles the final polish. Compression, leveling, breath cleanup, room tone matching. The output is studio-quality audio ready for upload. The stack renders 28 hours of clean narration per month while he sleeps. He wakes up, exports the files, sends them to clients, invoices them, and goes back to whatever he wants to do with his day. Now the part that breaks people. The power draw across all five machines running at full load is 180 watts. He has a KUMAN meter plugged into the wall to track it. A single gaming PC idles higher than that. The entire AI studio he built consumes less electricity than a hair dryer on low. At Serbian residential rates that works out to roughly $19 a month in operating cost. Eight thousand four hundred dollars in, nineteen dollars out. A 442x margin on power alone before you account for the fact that the hardware paid for itself the first week he turned it on. His girlfriend asked why the power bill didn't move after he built it. He told her it can't, the machines barely draw anything. She asked what the whole thing cost to set up. He told her. She asked why he didn't build ten. That's the right question. A traditional audiobook studio has a narrator on a day rate, a booth, an engineer, and a monthly power bill that buries solo operators. The cheapest professional narrator in the US charges around $200 per finished hour. The cheapest decent one runs closer to $400. A 10-hour audiobook costs an indie author at least $2,000 in narration alone, plus mastering, plus mixing, plus the three week turnaround time while the narrator fits the project into their schedule. Stefan delivers the same product for a fraction of the cost, in 48 hours, with consistent quality across every chapter, and his only constraint is how fast he can find clients. The economics are completely deranged compared to traditional service businesses. He doesn't pay rent on a studio. He doesn't pay a narrator. He doesn't pay for cloud compute. His marginal cost per audiobook is approximately the electricity it takes to run the cluster for the duration of the render, which is measured in pennies. A few realizations worth sitting with. The frontier of AI economics is no longer in San Francisco. It's in apartments in Belgrade, Lagos, Manila, and Tbilisi, where operators with low overhead and high technical curiosity are quietly running businesses that look impossible from the outside. The geographic distribution of who actually makes money from AI is going to look nothing like the geographic distribution of who funded the labs. Local inference is the quiet revolution nobody on this app is talking about loudly enough. Every workflow that currently runs on OpenAI or Anthropic APIs has a cousin that runs on a Mac cluster for the price of an electrical outlet. The companies paying $30k a month in cloud bills are going to wake up in 18 months and find their margins eaten by operators paying $19. The audiobook market is just the beginning. Every service business with high human labor costs and predictable output requirements is about to get the same treatment. Voiceover work, transcription, translation, copywriting, image editing, video editing, customer support, technical writing. Each one of these has a local-inference version waiting to be built by someone with a stack of Mac Minis and an EXO config file. Stefan didn't invent anything. He just connected the right pieces. The pieces have been sitting on GitHub for over a year. The Mac Minis have been on shelves at every Apple Store. EXO is free. The voice models are open. The orchestration is a weekend project. The only barrier was knowing it was possible. Now you know.

• 
  Jesper N (@JNorager) reported 9 minutes ago

  @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

• 
  walltzy (@walltzyy) reported 10 minutes ago

  @Apple with the amount of I phone users we currently have in Nigeria we demand to have an Apple Store it’s literally disgraceful we don’t have one fix this issue this year!!!!!!!!!

• 
  ThatMedChidi👩🏽‍⚕️🩺💓 (@chidi_jenny) reported 10 minutes ago

  Went to @Apple store in Arndale to diagnose/fix my screen that’s been going dark & they told me the screen & battery were done for & it’ll cost like 600 quid to fix; advised me to get a new one instead 😩. In the meantime I’ll just keep connecting it to my TV w/ HDMI 😩😭😭😭.

• 
  Lahngz_Da Alpha Dog (@LangelihleMaph1) reported 15 minutes ago

  IPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!

• 
  baby bear’s daddy (@babybearsdaddy) reported 16 minutes ago

  how did we even learn to double click & close apps? i learned in 2011 when i visited the apple store over some issue with my iPod touch the person taught me how to close & delete apps she also downloaded temple run & taught me how to play that too

• 
  TheMediaLies🇺🇸 (@OzzyKona) reported 19 minutes ago

  @Verizon this is terrible. I buy a new iPad and need to go to store to activate the cellular. It is a half hour wait, is this the geriatric Apple Store. These guys working are old and slow.

• 
  Lucas (@Lucas62949380) reported 20 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Lucas (@Lucas62949380) reported 20 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  JD'oh (@JDoh2983) reported 24 minutes ago

  I went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.

• 
  mkb (@mkbraudaway) reported 30 minutes ago

  @FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.

• 
  Andy Tran (@andyhtran_) reported 30 minutes ago

  Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

• 
  Giaco (@On_edge99) reported 31 minutes ago

  @AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍

• 
  a!v¡n is on BlueSky (@enthusmiasma) reported 32 minutes ago

  CORRECTION: There is a written review on the Apple Store, and it is, of course, negative. (Tried to fix the post but Elon did something screwy.) #arpx #arnews #snap

• 
  ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported 35 minutes ago

  @usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help

• 
  Bradley (@VerdeSelvans) reported 37 minutes ago

  Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

• 
  Doughmination Gaming (@DoughminCEO) reported 40 minutes ago

  @Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?

• 
  Kat (@visiogene) reported 40 minutes ago

  @thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.

• 
  ChihuahuaLinda (@ChihuahuaLinda) reported 41 minutes ago

  @fiago7 Turning it into an Apple store is better than tearing it down!

• 
  Watthewat (@Haptraz) reported 42 minutes ago

  @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.

• 
  Oleh (@OlehProductFit) reported 43 minutes ago

  CHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓

• 
  Eve Fain, BSN MPH, EXPERT: PATIENT EDUCATION (@espacetimeNOT) reported 45 minutes ago

  @nikitabier @Austen JUST KNOW I UNDERSTAND server side concepts. I helped build telephone/wireless/internet side of life. Yes, I am THAT OLD.... if concepts are confusing I will put in correct order. hang in there. Apple Store very helpful to me today. X app on iPad made error

• 
  Alida Antonia (@ArtByAlida) reported 47 minutes ago

  @ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.

• 
  Octaine (@octainebg) reported 47 minutes ago

  @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up

• 
  free palestine 🇵🇸 (@eclairification) reported 48 minutes ago

  it’s over now but for Two Years they were having Apple Store lock in nights playing games on the iMacs collecting private paychecks from one of the worlds biggest companies and the justification was that a basic lock between two empty rooms was broken. the mall had security

• 
  Cookie⚡ (@Bitcoin_Cookie) reported 52 minutes ago

  @SoldierSats Google play is being worked on, and Apple store is... Well, a tricky one. The kink is, these stores require devs to run there code so they take a 30% cut of all trxns. My apologies for the download issue. Most phone, have a setting to allow third party/non store downloads. Its quite possible this setting is not enabled.

• 
  白知白（科技与生活） (@qiqi_caijeff) reported 54 minutes ago

  @ShishirShelke1 The Apple Store in Taiwan looking like a giant MacBook from above is exactly the kind of detail-first design Apple is known for. Most companies would slap a logo on a box. Apple treats every retail touchpoint as a product design problem. This level of commitment to the brand experience is why Apple's retail stores generate more revenue per square foot than any other retailer in the world.

• 
  Ettienne (@ettiennepercy) reported 54 minutes ago

  does anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?

• 
  CHUDDYBEST (@ChuchuBr9976724) reported 54 minutes ago

  She can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing