Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (38%)
• Sign in (35%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	13 days ago
Quito	Website Down	27 days ago
Guayaquil	Sign in	27 days ago
New York City	Sign in	28 days ago
Malibu	Website Down	1 month ago
Houston	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported 1 minute ago

  @DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

• 
  Beauty Escape Bestieee💆🏾‍♀️💆🏾‍♂️ (@JoLocedQueen) reported 5 minutes ago

  Came to the Apple Store for ******* nothing they ain’t even fix my **** 🤬

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 5 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported 5 minutes ago

  @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

• 
  MOHAMMED (@MOHAMMEDolts) reported 8 minutes ago

  @tim_cook There is a problem with the Apple Store.

• 
  aidan (@04musicenjoyer) reported 13 minutes ago

  @UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway

• 
  AC Thompson (@acxsasx) reported 14 minutes ago

  @AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.

• 
  Eddy (@EddyTheTechWolf) reported 15 minutes ago

  @Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...

• 
  Rashford_Enthusiast🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@UTDIntent) reported 16 minutes ago

  @04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away

• 
  Discord Support (@discord_support) reported 17 minutes ago

  Hello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.

• 
  eagle_wizard (@eagle_wizardry) reported 18 minutes ago

  @ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?

• 
  VICΞ 𝕏 (@ViceXXII) reported 20 minutes ago

  @matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks

• 
  Paddy (@Dabatsau) reported 21 minutes ago

  @Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.

• 
  Charlie Rybak (@charlierybak) reported 22 minutes ago

  I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.

• 
  effie we all got pain (@dldmvnaij) reported 23 minutes ago

  @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

• 
  J🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oPIXIEo) reported 27 minutes ago

  Really disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.

• 
  little isa (@landoscah) reported 28 minutes ago

  I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

• 
  Smoke Showing (@StrikeAnother1) reported 28 minutes ago

  I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

• 
  Saisei (@SaiseiInvesting) reported 33 minutes ago

  You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

• 
  Danny DaMENACE (@DaMENACE37) reported 36 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

• 
  georgie 🪼 (@takiiapple) reported 39 minutes ago

  phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

• 
  wiz SulTan🖤 (@WiZzy_Min) reported 42 minutes ago

  @EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before

• 
  Dami Dina (@DamiDina) reported 44 minutes ago

  @PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today

• 
  Mark Smith (@marksmith1045) reported 46 minutes ago

  @ashawolves Sad... you need to go to the apple store. They will help you fix it

• 
  Kyatto Sky (@k_ttor) reported 48 minutes ago

  @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

• 
  RealHausofPaine (@RealHausofPaine) reported 51 minutes ago

  @WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.

• 
  Arline (@ArlineL0) reported 52 minutes ago

  Wow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.

• 
  Anil Kumar Rathee (@anilkrathee) reported 59 minutes ago

  Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

• 
  Fox (@duchovny64) reported 59 minutes ago

  @QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!

• 
  maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reported 60 minutes ago

  DREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭