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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (56%)
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Errors (30%)
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Sign in (15%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Davd Best
(@davdbest) reported
@Kate_Nastie smc reset is a hard reset, takes hardware settings back to factory settings future reference take it to an apple store first. sometimes they know things are a known issue and will fix it no charge. depends on who you get
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doc
(@docsquiddy) reported
@Dangerman1337 oh yeah, I think there literally should be "if you abandon it for x amount of time, it goes public domain" you don't want to run into the Apple Store problem of "forcing devs to constantly update games even if there's nothing to add" though.
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Andrew Kasian
(@akasian) reported
AirPods Max will not charge suddenly. Anyone else have this issue able to resolve without an Apple Store visit? Did the hardware reset and case thing already.
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Claire Hunter
(@msclairehunter) reported
@LauraCohenSolo I would guess that because they’re the most used keys on the keyboard, those contacts may have worn out first? Has he tried cleaning it out with compressed air? If he lives by an Apple Store, they’ll do the diagnostics for free, and often fix it for free if it’s something simple.
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Darren The Creator
(@OneCutReviews_) reported
@AdamJMatlock May I ask if you have been having the issue for 4 months why exactly didn't you go to the Apple store for support?
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Eneko
(@eneko) reported
Just walked to the Apple Store to see which M1 Pro/Max they had in stock and if the price had gone down. Unfortunately all they had was M1 Pro 16GB/512GB, or maxed out M1 Max 64GB/2TB. The former feels too little and the later too much
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Mike Cowgill
(@MikeCowgill) reported
@LUDENClassics Not specifically, but they were a huge part of what happened. It was partly down to the online Apple store (and similar) and the ability to buy individual tracks as software without messing around with physical media. Companies just didn't get the change in mindset.
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Ethan Simmons
(@Ethan_Simmons) reported
from
Newton, Massachusetts
iPhone busted due to “volleyball incident.” At the Apple Store & iPhone fixed! Great service! Overheard customers with issues backing up to iCloud.. @Apple up the free tier from 5GB->10GB Give people space for better backups. @tim_cook invest some of that $ in the user base.
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Maurtez
(@1Maurtez) reported
Phone been frozen all morning.. i bring it to the apple store and she fix the ****** in 50 seconds smh
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Arizona Patriot
(@TJTackleberry) reported
@zollotech Has anyone experienced a problem with the feature that regulates charging so the battery doesn’t get too hot not working? I have, but my battery is pretty new and it checks out fine with the diagnostics, so the guy at the Apple Store said it could be a bug in the software.
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James Jansson
(@jamesjansson) reported
@hugelgupf @Apple Take it to the Apple store, tell them it is broken, broken BY THEM, and that you want a full refund.
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Kurt Werner
(@ItsJustWerner) reported
@hugelgupf @Apple the response I've gotten in the past amounts to "go **** yourself." it took a lot of time, effort, and an in person appointment at an apple store to figure out a problem with my iphone i had lost because of this very issue where i didnt have another apple device.
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Luca
(@lucamonacoo) reported
@theapplehub Apple Store App still not down in Italy
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∞
(@infenet) reported
@hugelgupf @Asher_Wolf @Apple Go to the Apple Store and sign in to a device accept terms then log out. 😭😭😭
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jas ★
(@dreamsateIlite) reported
@hrryspyjamas i know 😩 or maybe try and go to an apple store and see if they can solve the problem by selling you a single airpod
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Ender Cypher
(@King4q1) reported
@passihamann This indicates a hardware issue most likely. I’d revert back to a normal release aka 16.2 or earlier. & see if it persists. If so go to a Apple Store/Authorized Service Provider ASAP.
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B 🥀
(@easy4you2say_) reported
at apple store trying to fix my stupid laptop and it turned on to a twitter video of matty ****** healy i genuinely wanted to dig a hole crawl in it and die on spot.
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mint✨📌 o/o skts fic
(@mintberries1) reported
i do kinda wanna go back to the apple store w some cookies and find the employee that helped me and thank him personally bc even if he fix the problem he was extremely helpful in telling me what was wrong and didnt have any problem telling me the exact name of the part i needed +
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nadia ☆
(@n4diaswr1d) reported
@taatyyyana there’s like a tiny crack on the screen i tho k it’s broken😭ajayes gonna take it to the apple store later tho
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Ray
(@ray_drost) reported
Apple store’s down! M2 Pro Mac Mini 🤞
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Yanhong
(@yanhuafoley) reported
@tim_cook The reason I'm here write a message to you , is because I can't get help from anywhere ,and I don't know if you will provide a help . my iPad battery had a problem, so I went to the Apple store, and they said apple dose not fix the issue and they could only give one replacement
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mimi
(@naravittu) reported
walking past an apple store as my airpods have just broke down dont piss me off🙄
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Ling Ling🥟
(@ShawIntNice) reported
@hostile_mr Imma say it again they aren’t an actual official Apple Store. Try detech electronics down Worthing they have great & cost efficient service tbh
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Xycep
(@XycepZ) reported
@LauraKronen @ElctrcTrtleLnd The Apple Store by me is pretty legit. Every time my kids have had an issue they resolve it quickly. Good luck!
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DStv Nigeria
(@DStvNg) reported
@EmuoborN With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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andre 💸
(@exorisi) reported
the fact that i had a whole plan too just to go to the apple store and get it fix or just buy wired ones 🤦🤦
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gianni versachi ♓︎
(@blackundergrad) reported
I have a terrible habit of responding with exactly how I’m feeling when people ask me “how are you?” and as a result I just got the best pep talk from the Apple Store employee everrr. They do not get paid enough
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Felix Oppen
(@tiliquapress) reported
@hugelgupf @Asher_Wolf @Apple Go to an Apple Store sign in on one of the display devices approve what you need to and carefully and thoroughly sign out again
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Jacob White 🍂
(@JacobEthanWhite) reported
@tshddx @hugelgupf @Apple Whatever, go to an Apple Store and sign in or something lmao
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MrsAA
(@MrsAA55) reported
@bluebellchoppy Suspect I’ll need to go to an Apple Store..everything was working fine when we went away then problems appeared and I’ve no idea why, it’s doing my head in