Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (43%)
- Sign in (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Billy-Montigny
|
Sign in | 4 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 1 month ago |
 Ahmedabad
|
Sign in | 1 month ago |
|
Ahmedabad
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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𝒂𝒍𝒍𝒊𝒆 ✨ (@alliebwoods) reported@brokeurtooth reminds me of the first time I experienced credit card fraud and Mastercard called me to tell me about $9,000 worth of charges at an apple store. I started crying and the Indian rep said "it's okay ma'am just get a glass of water and I will fix it. do not worry" 😭 it helped
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kiwi. 📍chi | PPi (@KiuiAirica) reportedmy fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe
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RedDevil (@zebrinaholmes) reported@HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down
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Giles Van Gruisen (@gilesvangruisen) reportedOne time my friend complained about his laptop not working, said he was about to go out to the Apple Store and buy a replacement. I fixed it by deleting about 100gb of hidden Garmin files
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ArtsDoc (@ArtsArtssmity) reported@BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.
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ella 🐈⬛ 34/47 (@rippingurjeans) reportedok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90
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mkb (@mkbraudaway) reported@FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.
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Setlhomo Raymond Tshwanelang🕵🏾 (@StizzyWizzyRay) reportedAnyone in Gaborone who specialises in Apple software issues? My Apple Watch got stuck in a boot loop after a software update & the Apple Store at The Fields Mall doesn’t seem to know how to fix it. Any recommendations would be greatly appreciated.
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TheMediaLies🇺🇸 (@OzzyKona) reported@Verizon this is terrible. I buy a new iPad and need to go to store to activate the cellular. It is a half hour wait, is this the geriatric Apple Store. These guys working are old and slow.
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sun 𓆩♡𓆪 (@theodysseis) reportedthe apple store cannot fix it (i think it’s my phone) pointed frustration. then a sedated acceptance washes over me………
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Manish Modi (@manishmodi80) reported@Apple @AppleSupport team facing lot of difficulty in 17 pro max with network issue, as submitted at apple store kindly support
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Will Bowen (@Choomytv) reported@pcgamer Ill buy a @Apple Mac Computer it lasts long, @Dell sucks every company i’ve worked for or owned last 2 years and start having problems and become unreliable. Apple i can take it to a Apple store sometimes a same day or next day its fixed, Dell you have to ship that back i’m the mail for weeks, and it still has problems even after Dell says it’s been fixed. 🚮
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Watthewat (@Haptraz) reported@Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.
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Asahi Lovehart (@ethernetdog) reported@luciascarlet it really isnt 😭😭 i tried it at an apple store honestly expecting to like it but dear god it sucks 😭 and the click feels terrible
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Oleh (@OlehProductFit) reportedCHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓
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🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported@rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah
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Ridoy AI (@AI_WithExpert) reportedIf you're unsure where to buy your smartphone 🥉Skip it Cell phone shops (Docomo, au shops, etc.) ・Charged a down payment of 10,000–20,000 yen ・Pushed into unnecessary options ・Zero comparison with other carriers 🥈Safe bet Official stores (Apple Store, etc.) ・Lowest price for the device itself ・No sales pitches ・Device upgrades are a good deal too 🥇My real recommendation is ↓
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el. #BRINGBACKVALKO (@ellinightss) reported@purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement
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Doughmination Gaming (@DoughminCEO) reported@Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?
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Great Draper’s Ghost (@wunderdog13) reported@marlene4719 I don’t know- how much **** got broken by the guys? Normally when 400 bkack guys get together, someone gets shot or an Apple Store gets raided. Tell me I’m wrong…..
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BROK UNIVERSE 🐊🐀 (@COWCATGames) reported@ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...
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JD (@jdiii4) reported@MarieIsabellaB Almost got arrested in Verizon over the same issue. Needed a replacement and manager said I could not get one of the phones in the store. Another worker told me to go to the Apple Store. Never stepped foot in Verizon store since.
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Ayaz Ahmed Khan (@ayaz_khan) reported@fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.
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𝓑𝓚 🇮🇳 (@incognitobk) reported@AppleSupport got a shocker of my life with Mac Book Air going blank. After visiting Apple Store Noida and initial inspection the laptop was found in good condition and looked like there was a problem with the logic board. Under Apple care mail was sent that zero cost is leviabl
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Olivia Chowdhury (@Oliviacoder1) reportedA guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.
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Angela Rodriguez (@Angel1994_) reporteda down payment. I have never leased anything from T-Mobile or Apple—the iPhone was purchased alright at the Apple Store—never had the screen saver displayed on the illustrated iPhone 13.
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Cameron Hogan (@thecameronhogan) reportedMost customer service conversations were never actually about the problem. A surprising number happen for one reason. People are lonely. We have all felt the edge of this. A stretch of days without real connection… And suddenly the cashier, the barista, the receptionist, the person on the help line… Feel strangely important. In 2020, a grocery run became the highlight of the week. A few words with a stranger landed like a feast. We were not shopping. We were starving for contact. Now carry that same hunger into ordinary life. The answer is on Google. The fix takes thirty seconds. The issue is small enough to solve alone. And still… We call. We wait on hold. We drive there in person. Because the problem was never really the problem. The contact was. I saw this clearly standing in an Apple store one afternoon. A man frustrated that his seven-year-old phone was not as loud as it used to be. Around him… A dozen more carrying problems just as small. Tiny inconveniences held up like emergencies. Each one quietly purchasing a few minutes near another human being. Those were not technology problems. They were connection problems. People reaching for human contact… Using the only doorway that felt socially acceptable. A broken phone gives us permission to be cared for. Loneliness does not. And this is what happens when a need goes unmet for too long. It starts disguising itself. Not manipulation. Not selfishness. Just an unmet human need… Looking for the nearest warm signal the only way it knows how. And it usually lands on whoever is paid to stay patient. Service workers absorb this all day. Hours of other people's quiet loneliness… Arriving disguised as complaints they cannot actually solve. Because the real ache was never on the work order. Which means much of what we call customer service… Is not actually a customer service problem. It is loneliness… Quietly rerouted through the one interaction people could justify having. So the real fix was never better support. Or shorter wait times. Or more efficient systems. It is connection… That does not have to be manufactured. Because when people feel genuinely seen in everyday life… A thousand invented problems quietly disappear. Along with the weight they place on everyone paid to carry them.
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Georgi (@GotinGeorgiG) reported@seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.
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GoymResistanceAlliance (@GoymResistance) reported@durov Pavel....Apple store and Google App keeps shadow banning many good channels on Telegram. Any chance to fix that?
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braceface_nana (@braceface__nana) reportedBeen at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good