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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (31%)
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Sign in (19%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Website Down | |
 Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down | |
| Ashburn |
Website Down | |
| Monroeville |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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photographer V
(@spottedhyacinth) reported
@kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.
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S🦋
(@samantha_ortega) reported
two weeks ago i went to the apple store so they can fix this broken *** phone of mine and well they made it worse.. @Apple y’all better run me a new phone because i told the man it wasn’t gonna work. I HAVE APPLECARE PEOPLE😒
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Ginny
(@MiloSara4) reported
Hey @AslettPeter I’m stuck in the apple store! They want me to sit here and try to recreate the error message. You and I both know it will fail to do it! I showed them the messages on the very screens I screenshot. This is NUTS! I don’t know when it will pop up! 😡😡😡
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Canadian Resistance 🇨🇦
(@CanadensisMax) reported
My five-month old iPad was not working properly, so I took it the Apple Store and was told it was defective. I received a free replacement as it was under warranty. My data was backed up on iCloud so I recovered everything that I had to erase on the other iPad.
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Ish (he/him)
(@ishabazz) reported
@flargh I think I recall that when the iPhone came to Sprint the only way to activate it was with a Windows machine. This caused an issue when purchasing from an Apple Store.
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Conor Hayes
(@TheConorHayes) reported
Beyond disappointing experience at @Apple Convent Garden store this afternoon. iPhone won't turn on after running out of battery. Apple store refuse to look at what the issue was outside of a iTunes diagnostic stating that there's something not working inside the processor (1/4)
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Kesavan Sam
(@I_aM_Pradeep) reported
@AmazonHelp For further assistance. We can’t to anything with this issue. Then I’d reached out your technical team again. Then they’re asking me to get a service denial letter from apple store. Already I’ve visited to apple store twice the time, time and again you guys are frustrating me
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Dasha✨
(@ISour_Pancake) reported
@zodiacliah I’m broken asf… I meann take it to the apple store?
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hannah
(@hannahisaway) reported
@submissivepunz any phone repair shop. i wouldn’t go to the apple store it’s just gonna be extra expensive. my new phone screen cost $150 and was done the next day. it’s an easy fix for people who know what they’re doing
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Kimber
(@trans_af) reported
The supervisor at the Apple Store said that I had to wipe my phone AGAIN bc they would not replace my phone unless the diagnostics showed an issue. I’ve wiped my phone numerous times over the past 6 months bc voice support instructed me to do so.
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عبدالملك بن عبدالرحمن
(@Aakj95) reported
@Apple helloApple I have using IOS since Iphone 4and not a single time Igot problems with purchasing and payment method,this application cost the money with no subscription on, when I contacted with them they said its apple store problems,to let you know I start the sub year ago.
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photographer V
(@spottedhyacinth) reported
@kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.
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Fearless
(@NDIX50309866) reported
@Bakari_sibanda Honestly I think Stanbic has a problem. I didn’t lose my visa card but someone wiped out my entire account purchasing things off apple store. I went to the bank they told me there’s nothing they can d about it. I was so hurt. Infact I’m still crying over that money😭😭
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...
(@WalkHERR) reported
@VanLathan You hate on me because he can rap better.. But wont hate when we can all buy an iphone created, I'm not sure if the apple store is biased But if you address them right.. they'll fix your phone without a problem
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jade hulsey
(@jadehulsey) reported
(cont.) Now, after 2 trips to the Apple store to try to resolve the issue, they apparently can’t promise a replacement watch and want us to send it off to be “fixed” again. My series 3 watch is still working after 3 years— this is ridiculous. @AppleSupport please do better.
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Fermin Lorenzo
(@FerminLorenzo17) reported
@KClevenger24 I haven’t reset my Apple Watch since I purchased it. Both my daughters and I have them and we had no problems. Maybe that one specifically is damaged. Have you tried taken it to Apple store?
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TechDoctorUK
(@TechDoctorUK) reported
Hi @TeamYouTube , Just finished talking to creator of @TeleboyCH and we just can't find any reason why You would remove a video showcasing their FREE app. The app has been on the Apple store since 2015. None of your guidelines were broken. The appeal was insta-denied. Pls check🙏
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Roshea Griffiths
(@itsroshea) reported
from
Edmonton, Alberta
@xodee876 Bring it to the apple store, if u have warranty they”ll fix it
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klav ★
(@attorneyjae) reported
going to the apple store to repair my broken ipad screen pray for my bank balance please
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Hetal Sancheti
(@hetal_sancheti) reported
@Apple I`m deeply disappointed by the service provided by your team. My 6 months old Airpods have had issues for 3 months. Airpods shouldn't start problems so early, I even went to Apple Store and was sent back. I request someone on the team to look into my issue. #appleairpods
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SpriteYena
(@sprite_yena) reported
@AirDokkan If these were the Apple Store stones, are we getting Google Play Store stones down the line or nah?
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Suraj Lakhani
(@surajlakhani) reported
@K_E_Brown27 Had similar issues with mine where it didn't recognise being plugged in and taking 10 hours to charge. Took it to the Apple store and turned out the problem was the charger (you can see the 'health' of the battery in the system settings).
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#WeAlliPhoneFamily
(@iM4CH3T3) reported
@sroolsking @ShreddaSosa Your iPhone would be repaired for free if u go to Apple Store. Some 12/12pro have audio issues. Apple made repair program for
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Dave Wood 🇨🇦
(@DaveWoodX) reported
Just picked up a MacBook Pro repair. From the Apple Store. They made me pay with gift cards! Dicey as ****. They said their systems “just went down”. Lol. Odd they could process a payment for a gift card, but not a repair? #scam?
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Rowan University IRT
(@RowanIRT) reported
We're looking into an issue affecting access to the @RowanUniversity Mobile App in the Apple Store. If you try to access the app, you'll receive an error saying the app is not available. We're working to resolve this as soon as possible.
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Jpezze
(@Jpezze1) reported
@DoorDash your app not working in apple store
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Cryptocurrency
(@nguyenkimson53) reported
@jackhainesuk while i was texting on their telegram channel they blocked me. How many times did they say they were going to launch a wallet? The app on the Apple Store and chplay it has nothing to do with website traffic, bullshit they are looking down on their investors. a damn team.
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Hetal Sancheti
(@hetal_sancheti) reported
@Apple I`m deeply disappointed by the service provided by your team. My 6 months old Airpods have had issues for last 3 months. Airpods (an expensive product) shouldn't start problems so early. I even went to Apple Store and was sent back. #appleairpods
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RedMikey99
(@Mikey99Red) reported
@kyliepentelow If it’s still under the guarantee send it back, but don’t say you dropped it. If not take it to official Apple store, by looking at it I would say it’s knackered due to LCD is broken .
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klaudia amenábar
(@kaludiasays) reported
@ct_hardcase i did a thread on the RPP account but the apple books thing is probably due to recent apple store fees issues