Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (43%)
• Sign in (36%)
• Errors (21%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	6 hours ago
Brisbane	Website Down	16 hours ago
Salisbury	Website Down	18 hours ago
Guayaquil	Sign in	4 days ago
Ambato	Errors	16 days ago
Ituiutaba	Website Down	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Töregene (@_OftheWaves_) reported 8 minutes ago

  // Just a heads up to my close moots, I have tech issues with my phone again so I will be away from answering on my phone at least for a while, since I will be using a loaner and sending in my phone to get fixed by my local apple store. I had issues with it earlier this year

• 
  Christopher Woggon (@chrissyinspace) reported 9 minutes ago

  I just poured juice into my MacBook. It wasn't a lot, but enough to worry. Dried off, tent mode. You know what's really annoying about modern MacBooks? They turn on after the slightest touch of any key. The power button is touch-sensitive (no physical "push" needed). The thing turned on 6 times on the way home. Local shop in Bangkok won't fix it (it voids warranty). Not enough time for bringing it to the Apple Store (I leave in 3 days). There's an authorized shop in Da Nang, but it takes ~3 weeks (according to reviews). I leave after 2.5. After that I'm in Korea. No issue there, but it's 3 weeks after the incident. Apparently juice is the worst (corrosion). I always drink black coffee ... the one day I don't 😣 The upside: I have AppleCare+. It's covered no matter how far the corrosion proceeds, and what breaks. Also, I have my old MacBook Air. I can keep working. Kind of weird timing after my recent posts (see quoted). It'll be fine, but damn it's stressful. It's nice to be able to scream "liquid on keyboard, new branch, push everything, quick" at your agents. They really did hurry. Now I can continue working. </life-update>

• 
  バカリズム (@BakaLeethm) reported 12 minutes ago

  @apple @AppleSupport Dear Apple Support / Customer Relations, My name is Yukita, and I am contacting you on behalf of my friend in Japan regarding a serious unresolved issue with Apple Japan. My friend previously had his iPhone repaired at an Apple Store in Japan. However, the repair appears not to have been completed properly, and the iPhone later suffered water damage and is now unusable. He contacted Apple Japan regarding the issue, but he was told that he would need to travel to Tokyo so that Apple could determine whether the damage was caused by him or was related to the previous repair. He does not live in Tokyo, and traveling there would cost him more than USD 100. More importantly, he currently cannot use his iPhone at all. I have already contacted Apple Support in the United States, but I was told that they could not assist because the device and customer are located outside the United States. We understand that Apple needs to inspect the device to determine the cause of the problem. However, we do not understand why he must personally travel to Tokyo, especially when the issue may be related to an incomplete or improper repair performed by Apple. Because the phone is currently unusable, he has already suffered additional losses, including access to important photos and data, backups, and transportation-related funds stored on the device that cannot be refunded. We are therefore requesting that Apple escalate this matter and provide a practical solution that does not require him to travel to Tokyo at his own expense. For example, we would appreciate an inspection at a closer Apple Store or authorized service location, or another arrangement that allows the device to be evaluated as soon as possible. This matter is urgent because he currently has no usable phone. Please review this case and contact us as soon as possible. We would sincerely appreciate Apple’s assistance in resolving this matter fairly and promptly. Regards, Yukita

• 
  Ray lopez (@raylopez1112) reported 13 minutes ago

  @KenzieTaylor91 I heard they shut down telegram on the Apple Store

• 
  sihuanaba 🌊 (@PutaNicky) reported 15 minutes ago

  I love going to the Apple Store when I need to fix something or purchase something bc I tend to learn something from these lil classes they host. I’m probably going to take my dad

• 
  Jack (@jackcoder0) reported 16 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

• 
  Prof Adebayo (@ProfAdebay) reported 19 minutes ago

  @dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.

• 
  obummer (@obamasucks1776) reported 20 minutes ago

  @theficouple I switched to EVs years ago. Would never go back to a barbaric gas car. Slow. Lots of maintenance. You have to go to a gas station and touch a greasy pump. Gross. Imagine how annoying it would be if you had to drive to an Apple Store every time you wanted to charge your iPhone.😬

• 
  Dylan Bishop (@DylanBishopX) reported 20 minutes ago

  @Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks

• 
  Rey Nemaattori (@ReyNemaattori) reported 22 minutes ago

  @UttarandhraPlus @sanpellyenjoyer Blacks looted, you mean: blacks looted the apple store. And you're right, the problem isnt cultural, its genetic.

• 
  canid (@dilfboner) reported 23 minutes ago

  [getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey

• 
  Eric Smith (@Eric_Smith08) reported 23 minutes ago

  Here's what she told me at the end: Apple operates over 500 retail stores in 26 countries. They generate more revenue per square foot than any other retailer in the world. But the money isn't what makes them different. It's what happens inside them that most customers never experience. Free diagnostics that catch $99 problems before they become $2,000 replacements. Free workshops that teach photography, video, music, and coding every day, in every store. A trade-in program that turns old devices in any condition into instant credit. Education pricing that saves students and teachers hundreds of dollars. Personal Shopping Sessions that build your perfect setup with zero pressure. A Small Business Team that configures, deploys, and manages devices for companies. A Self Service Repair program that ships genuine parts and professional tools to your home. An app with AR shopping, video consultations, and express checkout. And a 14-day return policy that lets you live with a product risk-free. Most customers walk in, buy something, and walk out. They never book a workshop. They never schedule a diagnostic. They never check their trade-in value. They never ask for education pricing. They never meet the Business Team. They never know about Self Service Repair. They never try the return policy on a purchase they're unsure about. "Apple built the highest-revenue retail stores on earth not by selling harder, but by offering more. The selling happens because the services build trust. Most customers access 10% of what the store offers. The other 90% is sitting there free, available, and waiting for someone to walk up and ask." She said the 9 services above are available right now at your nearest Apple Store. Most of them require nothing more than walking in and asking. Some require a quick online booking. None of them cost anything beyond the products themselves. The store didn't change. What you know about it did. And that's the difference between someone who buys from Apple and someone who actually uses an Apple Store.

• 
  🐍Cherry's Savage Garden🐍 (@Cherry0Reese) reported 32 minutes ago

  BTW, a release of a myth banner is actually a great time to **** up a game's reach on the appstore by giving scathing 1 star reviews on Apple Store/Google Play. Logging in shows there's want for the game but bad reviews shows that there's game management issues. #NoValkoNoMoney

• 
  Camila (@camhuerta_pan) reported 34 minutes ago

  @AppleSupport where can I get support that is not the apple store, I live in Madrid and since January my phone has not been working, I have been to the genius bar 5 times and they aren’t able to fix it neither give me a solution, mind you I have apple care….

• 
  Adib Rosli (@dibs_rosli) reported 38 minutes ago

  @tunguz Were you previously subscribed to pro subscription through Apple store? They apparently don’t support pro subscription through appstore now, they only support upgrades up to plus subscription in the appstore, so just need to continue your pro subscription through their official website instead. This happened to me as well, no issues after upgrading through web.

• 
  Jamaal (@VikingBuck10) reported 39 minutes ago

  @TheShowMobile yall really need to make the premium pass available outside of The app im so sick of the apple store having issues with my card or sonething dumb then it takes days for fix like right now i cant purchase anything on my phone, i NEED to get the premium pass and cant

• 
  Pablo (@pfernan95dev) reported 42 minutes ago

  third iOS app coming to apple store Third time wiring in-app purchases, analytics and crash reporting from scratch. So i stopped doing it by hand and wrote the whole setup down as agent skills. Packaging it. Reply if you want it when it’s out.👀

• 
  Maaz jr 🦅 (@maazscript) reported 49 minutes ago

  A little different from what I usually do👨🏾‍💻 After deploying the apps to both the Play Store and Apple Store, and while waiting for the frontend production team to catch up with me, I decided to spend some time on the other side of development. Currently testing the web application, going through reported bugs, validating fixes, reporting new issues, creating and assigning Jira tickets to engineers, and following up to make sure everything gets resolved properly. Not just building anymore… making sure what we build actually works. 🦅

• 
  Marcus Anthony (@MarcusAnthony) reported 50 minutes ago

  @ParkerOrtolani Once battery health goes down below 80%, you can take your iPad Pro into the Apple Store to get the battery replaced.

• 
  Rolling Pin (@BoxedSnakes) reported 50 minutes ago

  @Equalizetheset @unusual_whales Walmart AND Apple store sales going down at the same time is crazy. We cutting spending on both ends.

• 
  Aleks Racionalus (@racionalus_) reported 50 minutes ago

  @Curlh1 Hey Curlheinz! Please tell me about your pricing. Because mine was terrible as I trusted Apple Store to make them automatically across all countries.

• 
  Rickey 17 (@RickeySmiffDoe) reported 51 minutes ago

  @YungVersaceLord theres no need to ban it, if the issue doesnt exist. thats like me going to an Apple store and banning Androids from being sold. you dont have to ban something thats not already happening in your midst.

• 
  j (@cosmj3ss) reported 51 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  Ratep Leflore (@ratep_leflore) reported 55 minutes ago

  @tminnzy @ijustine @Apple see what I’m saying. You making him CEO like I wasn’t in the Apple Store looking up the material to make a better battery. Now you all made a big mistake. Don’t worry fuel to the flame inside me. I will make my battery and take out the problem child and put mine in.

• 
  Kofi Yeboah (@kreativesky) reported 55 minutes ago

  Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

• 
  LibbyAnn C (@MarineLibby) reported 55 minutes ago

  @OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!

• 
  takkun !! 🩷 (@yourtakkun) reported 56 minutes ago

  @GH0STYMI if it doesnt fix with this upcoming update, i'll probably take it to the apple store to get it looked at. because who knows maybe my ipad in specific is a defect ... i hope not

• 
  Pablo (@pfernan95dev) reported 1 hour ago

  @vedanthk_ @BratDotAI Well actually not that bad! The real problem is when you are a noob and need to resubmit 3 version before the first approval.. Got me like 1 month to get the first release on apple store🥲

• 
  PaoloG 🏦 🇮🇹 (@Paul250889) reported 1 hour ago

  Most people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎

• 
  Mostafa Ezzat (@mostafaezztaman) reported 1 hour ago

  @Apple @AppStore @AppleSupport I don't think it's professional that waiting 3 days to get a response on Apple Store Connect. This's doesn't fit Apple so far! The iOS app has been in review for almost a week and I'm keep messaging back and forth about changes has been done and still getting some issues from no where. The team reaches out ever 3 days!!! So I need someone from Apple Store Management to get this through.