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Apple Store

Apple Store status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 10: Problems at Apple Store

Apple Store is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 41% Website Down (41%)
  • 31% Errors (31%)
  • 28% Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 2 days ago
Guayaquil Sign in 2 days ago
New York City Sign in 3 days ago
Malibu Website Down 5 days ago
Houston Errors 8 days ago
Lille Website Down 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Morr645
    MS858 (@Morr645) reported

    @ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???

  • UTDIntent
    Rashford_Enthusiast🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@UTDIntent) reported

    @04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @hooluphysayor Hello, please be informed that account due date is on 16-03-2023. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • SNEALMade
    SHANI (@SNEALMade) reported

    @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

  • nkaynnaji
    N K E C H I N Y E R E! (@nkaynnaji) reported

    What Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!

  • Awake___NotWoke
    WCCO Adam (@Awake___NotWoke) reported

    @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

  • trexchard
    trexchard (@trexchard) reported

    @MarcoSuarez @Methodical_SC I went to their reserve store in the Empire State building. It was a mess. They had Apple Store-like Concierge service for a to-go order, with a server using a custom tablet that didn’t work. Was walked over to a register where another custie was dealing with the same thing.

  • Iconicament3
    Iconicament3 ✨ (Coco) (@Iconicament3) reported

    @ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭

  • Stats41958154
    kai the chief (@Stats41958154) reported

    @ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • renareo0916
    K. Рена (@renareo0916) reported

    my iphone broken i was really scared living alone and no phone going to apple store today

  • SoraIsOnlySora
    念 ❞🅂ᴏʀᴀ!× Fix Dehya (@SoraIsOnlySora) reported

    @GenshinImpact Dude just #FixDehya, Are you really going to be ignoring until you have to suffer by buying bots to fix the ratings on the Playstore and Apple Store like it happened on the first anniversary? You guys really like to mess up your own reputation, don't you?

  • kindrat_taras
    Taras Kindrat | anothervision.xyz (@kindrat_taras) reported

    The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?

  • 04musicenjoyer
    aidan (@04musicenjoyer) reported

    @UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway

  • wolfxxi
    Elvin G. (@wolfxxi) reported

    @lilpimpsocks One of mine randomly started giving staticky sounds and volume issues. Took it to the Apple Store, they tested it, and replaced the pair of em after confirming the issue even tho it was just out of warranty. Worth a try!

  • HurricaneRadioD
    Hurricane Radio Detroit (@HurricaneRadioD) reported

    Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @OluwamayowaEno3 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • munzurali62
    Munzurali (@munzurali62) reported

    @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

  • r0cksss_
    r0cks (@r0cksss_) reported

    @leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this

  • NuminousVoidX
    Blazer (@NuminousVoidX) reported

    @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

  • JustTheDrama411
    JustWondering🔮📿 (@JustTheDrama411) reported

    @PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵

  • Valerie40781449
    Valerie Ortiz (@Valerie40781449) reported

    @Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken

  • StephenWolper71
    Stephen Wolper (@StephenWolper71) reported

    Caused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel

  • thiqueicon
    Smoochie Collins (@thiqueicon) reported

    The Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??

  • STOGIEDADDY
    DENNIS MATHIS (@STOGIEDADDY) reported

    The @Apple store reminds me of shopping at @CarMax . You know what you want purchase but the problem is getting someone to sell it to you.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @bacotunde With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

  • srattyshambles
    Elle Woods, but medicine (she/her/they) (@srattyshambles) reported

    I made myself a cup of tea in our lounge at school… the cup gave out on me… So the water spilled on my laptop… anndddd now it won’t turn on😭 I’m at the apple store rn… tg I pay for apple care so it’s only $300 to fix it but still hurts to fork that over🥲😭

  • bobothebozo
    big boochie (@bobothebozo) reported

    @rrevolutionn me telling the apple store employee i love you when he replaced my broken charger after his co worker said external damage wasn’t covered