Apple Store down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (40%)
• Errors (37%)
• Sign in (23%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Estelí	Sign in	14 days ago
Hamburg	Errors	14 days ago
Jaipur	Errors	14 days ago
Menomonie	Errors	15 days ago
Dundee	Website Down	15 days ago
St. Louis	Errors	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mr56678224 (@mr56678224) reported 2 minutes ago

  @AppleSupport Hello, I bought a new Mac mini today in the Apple Store but the receipt was sent to a wrong email. Will this be a problem if I need warranty?

• 
  Sanket Rathod (@sanketrathod95) reported 6 minutes ago

  I just picked up the new m1 macbook air from unicorn apple store and the laptop has a bit cosmetic defect (issue confirmed by their technician) still they will not replace the machine, saying it’s common sometimes. @Apple @AppleSupport what type of support is it?

• 
  Carlos (@prcd15) reported 8 minutes ago

  @FatKidDeals Yeah all my other devices charged with no issue except the with the iPad Pro and I know it’s not the IPad Pro because I just purchased it new and went to the Apple store and they also checked it for me. Keep up your good postings!

• 
  Liz Pearce (@lizprc) reported 12 minutes ago

  @LeslieFeinzaig @LeslieFeinzaig Same thing happened to me. Sorry to say you have to take it into the Apple store. I waited until I could no longer stand it. Apparently a common issue.

• 
  Samuel Avery-Quinn (@samaveryquinn) reported 16 minutes ago

  Ok, correcting something I tweeted a couple days ago about the new Macbook Pro w. the M1 chip: those weird Apple keyboard issues still exist. However, now that the Apple Store swapped my first purchase, this new laptop has lasted 16 hours (so far!) on a single charge. 😮

• 
  Neverendingnightofdebauchery (@Ephemeralloli) reported 17 minutes ago

  Went to the Apple store to fix the screen on my Xr that's under warranty,. But they said it would be 200 fat ones pepega

• 
  Jeremy (@JeremyGliksman) reported 19 minutes ago

  @AppleSupport i'm facing a Kafkaian situation with Apple Store France. Since nobody in France can solve a SIMPLE issue you are my last chance: i've got an Apple gift card only usable in your physical Apple Stores and can't use it to buy an iphone 12 since your stores only 1/

• 
  Em (@Emi_rose25) reported 19 minutes ago

  @izzieven_ yeah but i NEED to go out today because the apple store need to fix my phone like i have to leave today and i’m scared

• 
  mr56678224 (@mr56678224) reported 22 minutes ago

  @AppleSupport Hello, I bought a new Mac mini today in the Apple Store but the receipt was sent to a wrong email adrenal. Will this be a problem if I need warranty?

• 
  farah; streaming! ʕ •ᴥ•ʔㅣ˗ˏˋstan enhypen ˎˊ˗ (@jungwondimpl) reported 23 minutes ago

  y’all :”)) not en- related but my computer just broke down and now i gotta go all the way to an apple store to spend my money and get it fixed because i have school i’m so sad please 💔💔💔💔 i’m gonna watch enhypen&hi to cheer myself up now bye

• 
  Michelle Older (@MichelleBell16) reported 23 minutes ago

  @rberry313 I also like that (pandemic aside) there’s a reliable place to go for tech help. I’ve gone to the Apple store many times with big or small questions/issues and they’ve always been really helpful.

• 
  ZacharyCohn (@ZacharyCohn) reported 24 minutes ago

  @LeslieFeinzaig @rudyferraz What year macbook pro? This is a common problem with touchbar macbook pros before 2020. The only real fix is take it to the apple store for repairs/replacement keyboard. :/

• 
  Jessie 💚 (@melanchomical) reported 25 minutes ago

  @elee_bella I had a problem changing over data and had to go to the Apple store which is almost a couple of hours away by car. So not convenient *grumble* Still, I couldn’t do without an iPhone, I don’t even bother with laptops anymore.

• 
  DStv Nigeria (@DStvNg) reported 26 minutes ago

  @Tolukellee With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2

• 
  honestman (@honestm61080903) reported 27 minutes ago

  @Apple An extremely awful experience at apple store Yas Mall in Abu Dhabi. I gave them my phone for a camera issue. They didn’t manage to fix it + they damaged the sound receiver! Add to all of that an arrogant supervisor that lied about replacing the unit as compensation!

• 
  Alexa (@_smarterchild) reported 28 minutes ago

  going to the @Apple store and weeping until they fix my cell phone

• 
  chae 🍓 (@chaesupremacy_9) reported 30 minutes ago

  @drseug your phone isnt old yet so thats weird... either the software is broken and you should take it to an apple store or backing it up and restoring it

• 
  honestman (@honestm61080903) reported 34 minutes ago

  @AppleSupport An extremely awful experience at apple store Yas Mall in Abu Dhabi. I gave them my phone for a camera issue. They didn’t manage to fix it + they damaged the sound receiver! Add to all of that an arrogant supervisor that lied about replacing the unit as compensation!

• 
  mistry prakash (@prakashdmistry) reported 35 minutes ago

  @UnionBankTweets still U- mobile app is not working. Dear e-Corp Bank Customer please download U-mobile app from Google/Apple store. Select Union bank and activate using existing ATM Card/Net banking.-Union Bank

• 
  Extraterrestrial Pale Ale (@SeanBurke) reported 36 minutes ago

  @bayoulejeune I’m down. Let’s try and do it in the little bit of the steam that goes right in front of the apple store.

• 
  J. D. Jordan (@zanson) reported 36 minutes ago

  @marcoarment the apple store can vacuum out that iMac for you in store (and won’t charge you). I recently took mine in for an overheating issue, solved by dust removal.

• 
  GOtv Nigeria (@GOtvNg) reported 40 minutes ago

  @Hargborlarhorn With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043......2/2

• 
  Tom Latosek (@TomLatosek) reported 40 minutes ago

  Had an appointment at the @Apple store that I drove 45 minutes to for my laptop to be looked at. The Genius Bar refused to evaluate the issue tonight. The manager refused to handle this and I was given a business card with an 800 number that nobody answers. Unacceptable @Apple

• 
  Matt Acevedo (@Matt_Acevedo44) reported 45 minutes ago

  So now after 2 hours in the Apple store, and hour on the phone on Sunday and an hour and 20 minutes on the Apple chat @AppleSupport can not find people to honor their word. I now have to call @AppleSupport tomorrow and waste more time on an issue I was promised would be resolved

• 
  sherry a (@sandl64) reported 46 minutes ago

  @LongerSlave @wendywoo6089 I’ve convinced my mother not to wear it outside. But I was the only person in the mall hallways not wearing one. When I went by the Apple Store it I took out a tissue to rub my eye and that seemed to have calmed them all down about the absent appendage

• 
  Bill Stebbins (@BillStebbins) reported 48 minutes ago

  @th3taman Yeah they do. It just sucks especially now during this whole mess. I rely on it daily and it not working right messes up my workflow. Back to the Apple Store I guess (when I can get another appointment)

• 
  Winnie the Bitch (@BitchPuddingO_o) reported 48 minutes ago

  My computer was acting slow and I was like…contemplating taking it to the apple store and just throwing it at somebody’s head cus I’m tired of their bullshit. Then I deleted a bunch of random **** off my desktop and it’s running perfectly now. Crisis/potential jail time averted.

• 
  issy (@isabeIIeee) reported 52 minutes ago

  @AppleSupport bought an iPhone case that has recently broken due to no fault of my own and is still covered under one year warranty. How do I claim a new one? I bought through Apple store so have receipts etc

• 
  Khadeja (@Khad3ja) reported 55 minutes ago

  the apple store is playing me, big first world problem but honestly wtf @apple . Ya'll promised my order would arrive by 4pm today and it hasn't even gone out for delivery yet :( ya girl cannot function without a phone

• 
  Dean Hinnant (@Dean__Hinnant) reported 56 minutes ago

  @linusnhiscamera If you have an iPhone I had the same issue years ago. Went to the apple store and they cleaned my charging port out and did a battery test. Super helpful it ended up being pocket lint or something lol.