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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (44%)
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Errors (37%)
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Sign in (19%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gainesville |
Website Down | |
 Madrid |
Errors | |
| Mountain Home |
Website Down | |
| Flint |
Errors | |
| Ashburn |
Errors | |
| Geneseo |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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MrPlutoOuttaReach
(@TheMindofPluto) reported
You would think for $250 for apple pro headphones you would not continue to experience issues with charging @Apple spending yet another off day at the @apple store in a sec I need to be put on payroll because this is ridiculous
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Thiago Sousa
(@thbsousa) reported
I was in Japan during the Olympics and I bought a Reon Pocket. Arriving in my country (Brazil), I found that I couldn't download the application. I see several comments on the internet about the problem and I ask @sony_jpn to make the app available worldwide on the Apple Store.
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BoredGooner
(@yashthakker2011) reported
@AppleSupport It wouldve been better to know this before we drove down 3 hours to the closest apple store. All we needed was 2 min to look at iMacs
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Terra
(@iburnpopcorn) reported
Today’s annoying af. Took my MacBook to the Apple store and to fix my keyboard it’s 450$. Just booked a flight to delta. They didn’t take my 600$ Credit I had and charged me 1200$ 🙃🙃🙃🙃🙃🙃🙃
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tash ☾
(@tartdoodle) reported
;;w;; apple store why do u load so slow
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rach the kid 💀
(@rachelszero) reported
My phone was pulling up that error message at the Apple store and the employee said “let me get a real charging cable.” How is the Apple store not even using real Apple products 😭
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reezyjohn 🧢
(@reezywap) reported
@Apple I’m having problem logging in my appleid acc then i did forget password since morning never still get a msg from you guys o and i wanna make use of the apple store dude
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Cole Weinberger
(@coleworld00) reported
So within 2 weeks of a new iPhone coming out, my iPhone randomly dies, “can’t be restored”, and when I go into the Apple store to have them help me fix it there’s a 6 hour wait. 🤔🧐
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L u 🌸
(@_luanne__) reported
This pandemic make me buy a iphone from someone in Trinidad and NEVER me again! I have changed my iphone every year since my first iphone. Bought them directly from the apple store and this covid make me get this 12 (new) from someone in Trinidad. Months now is reallll problems!
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CHAD
(@EbbNot) reported
Me: my phone is broken Apple store employee: it’s wet inside Me: yeah I dropped it in a toilet
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judi
(@JVDlTH) reported
@glolikelena bro for like 2 weeks, they literally keep disappearing i thought it was jus my phone but ive been putting off driving to the apple store to fix it omg im glad its not just me😭
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CP© 👣
(@unoCP_) reported
This wait at the @Apple store is crazy. I had an appointment 30 minutes ago and haven’t discussed my issue yet. 😖
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Stella Gregory (She/Her)
(@StellaParsons11) reported
Taking my Apple products to the Apple store when they are not working right is a lot like taking myself to the doctor when something isn’t working right. #FirstWorldProblems #appleproducts
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marg •••
(@margotbason) reported
from
Dallas, Texas
i was at the apple store for two hours just for them to say they couldn’t fix my computer in store
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Geordy Bouwhuis
(@Geordy77) reported
@belkin is the quality issue already resolved with the iPhone 13 (pro Max) screen protectors for the in-store service? The @Apple Store in the Netherlands was waiting for new stock. Would like to get it for my iPhone.
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Christian
(@ChristianMora99) reported
@OdyseeHelp @OdyseeTeam Hi, I can’t find odysee app on apple store, do you know why, it is part of those issues
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Obakeng
(@Obakeng87) reported
@Manthosi_R @Retired_King That’s why we need @Apple to give us an official store in SA. Never mind the terrible service. Anyone who has been inside an apple store won’t stand the service we get from the iStore. But that’s my rant.
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josh
(@jfathers) reported
from
Plymouth, England
@PriorCreative1 I just don’t understand it! I’m currently sat in the Apple Store with an MacBook related issue. He’s just gone to get the defibrillator…
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✪ wretched worm
(@wretched_worm) reported
lets 3d print guns in the fifth avenue apple store then take bonnie & clyde style selfies on the display macbooks and then lets rob the apple store and leave shooting the glass panels so broken shards are raining down on everyone it would be so beautiful theyd say its a new 9/11
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Success Stories
(@SuccessStoriez) reported
He was struggling to acquire new users So he would go to the apple store a couple of times a week And change the default display of the computers to Pinterest's homepage He kept on doing this until he got into trouble and was told to stop
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Niqueemck
(@niqueemck) reported
The apple store down here just said **** us huh. I guess they don’t plan on opening back up!
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annie
(@annieeejo) reported
Took my MacBook with a broken screen to the Apple store to transfer my data to a new laptop and they just deleted everything instead 🙃
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krishna
(@krkrishna_) reported
@amazonIN Ordered AirPod Pro from Amazon India for Rs 18,990 and received fake AirPod Pro yesterday. Customer care refuses to help and asks me visit Apple store to sort out the issue. Apple store refuses to help as the product is fake and not bought from Apple store. 1/n
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Katherine Maher
(@krmaher) reported
Really cool that I just sat for 2.5 hours at the @Apple store waiting for an appointment that was going to take 20 minutes. Then, at 2am, they told they couldn’t help my problem unless I had X, which they 100% would have been helpful when I arrived 140 minutes earlier.
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Pretty Bird
(@PrettyB72405629) reported
@Lmpera @bennessb @ahandvanish I have the opposite issue. For some reason, some people with autoimmune diseases have temps. that run lower than normal.I freaked out the guy at the Apple Store when my temperature was below normal.
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r8ders2k
(@r8ders2k) reported
@BinoNlack @MacRumors @julipuli Mine, too. Unknown if I was having the same issue, but mine failed test(s) at Apple Store and both AirPods (R/L) were replaced under AppleCare+. My personalized charging case was ok.
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Michael
(@youravgmike) reported
My #iPhone13ProMax totally crapped out on me yesterday morning. Crashed and went into a boot loop. Restore and DFU mode didn’t work. Went to the Apple Store and they were perplexed by the issue. Left with a new device and engineers will look at my old one.
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Andy
(@Pretty_Guapo_v2) reported
@LuddyDubbs Wait till you see the guy that posts about falling down the steps at the Apple Store everyday
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Us Shukla
(@ShuKla_4_All) reported
Dear @Apple! Im proud owner of 12 Pro max & other apple stuff But from last few months i had issue with 12 pro max and i have been giving my cell for repair at apple store. This is the 4th time my cell is gone for repair Why cant they just replace it? @AppleSupport @tim_cook
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Chartist
(@GamblingWhale) reported
Look up AlchemyPay’s reviews on Apple store. Someone pointed this out to me. Tell me why this coin is going to $1 again? Apparently they can’t even fix the login issue on an app. #ach $ach #truthbomb #haters