Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (39%)
- Errors (32%)
- Sign in (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Sign in | 2 hours ago |
 New York City
|
Sign in | 1 day ago |
|
Malibu
|
Website Down | 3 days ago |
|
Houston
|
Errors | 6 days ago |
 Lille
|
Website Down | 6 days ago |
 Estelí
|
Sign in | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Gordon (@Thomasgordon01) reported@DavidLynn93 @michaelshermer Same here in UK. Input socket on ipad damaged 4 months after purchase despite only using lightning cable provided. Couldn't charge. Went to Apple store. Not covered by warranty. Would fix for £370. Local guy did it for £80. Worked fine ever since. Apple are a disgrace.
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🤑John John 🤑 (@FinesseGangJay1) reported@everthechrisss Just take that ***** to the apple store cause I called support and they couldn’t fix it
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IRO (@dainampravdu1) reported@waldgaenger41 @michaelshermer No it’s not. Fact that it displays when it is 25 degrees open indicate loose connection. Easy fix in Apple store
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shormy (@kleesjade) reported@yarology bae imma need u to save up atleast 15-25 bucks and march down to that apple store soon
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ʜ Ɪ ʟ ᴅ ᴀ (6k!) (slowly coming back) (@SlutOfATrainer) reportedWhat are some good apple store games? Tell me down below
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Hana希那✨ (@Hanalalala3) reportedI took my MacBook to Apple Store tdy and they said i need to pay 700+USD to fix it. Come on i just bought it for 2.5 years 🙄 @AppleTV @AppleTVPlus i really consider to switch to Windows but i'll change my mind if u #SaveProdigalSon !!! #SerialKillerCleanse
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Chado (@realchado) reported@2Pacalaypse23 @the_davidatta @USinNigeria Is the US government the owner of either apple store or play store? Did any government agency issue a ban on the Parlar? The owners of the app store say Parlar disobey their rules and they took down the app. How does that relate to the government banning Twitter in Nigeria?
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TheChocolateMylf (@thechocomylf) reported@sbrima24 Everyone in this thread with broken Apple chargers.....just take that **** back to the damn Apple store they will give you another one for freeeeeeeee
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Patrick J. Doody (@PatrickJDoody) reported@Misssharai Let’s go down to the apple store and demand answers!!!
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Uncle Elroy (@wasthewrd) reportedMannn. @Apple sucks. My XR has been messin up ever since I got screen repair at the @Apple store. Spoke to the manager at my local store & she nor her boss could figure it out so they scheduled me for a replacement. I come in & the employee wouldn’t replace it & did a temp fix.
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𝒞𝑜𝓃𝓃𝑒𝓇 𝒦𝑒𝓃𝓉. (@Fortisvolant) reported// we love spending 3 hours on the phone with T-Mobile trying to fix my Apple Watch just for them to tell me go to an Apple store.
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Jay Momnang (@jaymomnang) reportedApple Users goto Apple Store on your phone, download Onion Browser (Tor-Powered Web Browser) Use it to login to your twitter without changing any settings on your phone
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kazu (@kazutalks) reportedfilo moots pls read this /srs non filo pls rt i cant pass my load over to smart because im globe and for some reason genshin and apple store doesnt take globe telecom billing so i have this problem where i cant pass my load to my smart sim so i have to get someone to pass+
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🌈Fayorei フェヨレイ🌈 (@Fayorei) reportedWhy I decided new phone, I've been having issues as well with the screen not recognizing touch until I mess around with it. 3 years old, charging port replacement is $70-100, pandemic- I'm not fully vaccinated yet, apple store is 1.5 hours away need my phone so no mailing in.
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IRO (@dainampravdu1) reported@michaelshermer It’s a loose part, cable pulled out. Bring to Apple store. It will be easy fix
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Lex Bliss (@lex_bliss3) reportedWent to the Apple store the other day and explained how my I-phone had a broken feature and I’d like to repair it. The employee just marked me down as a “customer buying new I-phone”.
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KingDingaling (@King_aling) reported@SadafJadran @ErinXRP Iam guessing you do not have it that long so? If you live near an apple store bring it in and ask them to run diagnostics on it. I could also be i.c management issue which is a chip on the motherboard that regulates the battery basically.
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mars (@marsmakesmovies) reportedExcellent News: the Apple store has told me my laptop had a manufacturing issue, it’s covered through the warrantee, and I can get my totally repaired laptop back on Thursday
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kaitlyn 🦋 (@kaitrosed) reportedme at the apple store yesterday: aha they fixed the back camera for FREE because they couldn't find the root of the hardware problem, i am the ultimate scammer >:) me at the apple store today after t mobile told me i didn't have phone insurance: hewwo mr apple iphone 12 pls uwu
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sausagefingers (@WindmillBiscuit) reported@thedarkwalkr @TomTaylorMade Go to the Manhatten Apple store, ask for Dave. Get said particle injection, find yourself in the past and tell yourself not to buy the book, return to present time. Problem solved.
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Yellow Weasel (@Ukpacker29) reported@Apple @Bentalls slowed down to look in Apple store at new IMacs.. immediately drew the attention of the security guard who moved us along! Apparently I need a booking just look in from the outside. Covid the perfect excuse to get rid of pesky customers.
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EL ~ Emily Linn (@EmilyLinnMille1) reportedSomeone suggested rating Facebook cause the apple store would delete it from the store once it hit a level 1 rating... Days ago it was at rating 4.5 and it’s down to 2.2... Anyone care to tap the one star?
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Dwight Silverman (@dsilverman) reportedWeird issue trying to buy from Apple Store app. Shows item available for pickup at Highland Village Apple store, but when I complete transaction, it fails, saying not available for pickup there. Wound up buying from Amazon.
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Aisriri finally got miitopia, Bonker of dragons (@asrimois) reported@YuYuYu4Ever Nope. My town is a ******* death trap to a lot of stores both B&N and an apple store used to be here. Both ended up shutting down. I grieve over the lose of the B&N because I have to go far out to go to one now.
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sunmooncrab topple action luv (@sunmooncrab) reported🍺3| Your Butt is Heavy. Anyway Today Was Non Stop. I Turned Down 3 Before I Could Get to My Spot. But Like The Postmates **** Started Showing Up In the Uber Eats App. I Went To the Apple Store and Like This Sub Place Postmates Ppl Like. They Officially Fused Up.
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kenz (@mckennnziee) reported@Ninjasik @ImSivl I LITERALLY MADE A APPOINTMENT AT THE APPLE STORE BC I THOUGHT IT WAS BROKEN
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Shayan شايان (@Shyguyisgucci) reportedCan’t believe @2KSupport couldn’t fix my problem that was so small…. Just fix my account… U SIGNED UP FOR THIS. Fix the problem. I swear I could go fix my phone. From the apple store before @2KSupport fixes my account…. Ridiculous
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liv!!!! (@blondbandits) reportedalso didn’t have an adapter for my headphones so i had to take the subway to an apple store halfway across town and back… down bad
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Jo (@littlefeetphoto) reported@dutchlauren @bennessb Yep, I kept asking to sit at the Apple store, because I was about to faint: “Yes after this queue you go to that queue & they will allocate you a seat”. There were four queues to navigate, for a booked repair appointment, I was in the 3rd. I chose to sit down before I fell down.
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neurodivergent girl summer (@necrowmance) reportedthe t key on my laptop is broken and the apple store isnt open for repairs bc covid and i cant mail it off bc i have summer classes i just live like this i'm copying and pasting the letter t