Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (41%)
• Website Down (35%)
• Sign in (24%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	27 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martins | Film Director (@Dir_Martinsz) reported 6 minutes ago

  Una go buy phone for naija dey complain… I carted mine from Apple Store direct and till now the phone has not given me any issue.

• 
  Leah 🎀🤍 (@cosycatleah) reported 7 minutes ago

  I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

• 
  hunter (@hxxntrr) reported 8 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  Nethead.Music (@NetheadM) reported 9 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue One iPad Pro lasted less than two years before the USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) via Applecare 2nd iPad Pro 17 months old has the same issue, headed to Apple store on Sunday

• 
  Dack (@DackHasker) reported 10 minutes ago

  like sure I'm a nutjob or whatever, but "sir for $75 you can be taking it into the apple store, and we can be pleased to address your issue" just die lol. I don't care. waste my time, waste my life sure, but really? $75 just for me to bring it to you? How about $75,000 and you can go die.

• 
  Muhammet A. 👉🏻 Mobile Dev (@indiesoftwaredv) reported 14 minutes ago

  @adamlyttleapps Apple search algorithm is totally broken iPhone, Mac or apple store doesn't matter never finds even if you type the exact name

• 
  Michael Kungu (@Mikekungu) reported 17 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

• 
  • Zonite 🥀 | #OnePiece (@zonite_) reported 19 minutes ago

  @RusticGamingYT The game is not available on the Apple Store, they may be trying to fix it.

• 
  Alex 🔔 | updatify.io (@_avdept) reported 20 minutes ago

  @VynseDev seem like situation with apple store reviews are terrible at the moment

• 
  freedom (@finallyspoken1) reported 24 minutes ago

  @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

• 
  Ana | The AI Girl (@WealthEmpireHQ) reported 26 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  Cody (@feminin_ominon) reported 30 minutes ago

  @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

• 
  Pradeep Pandey (@Div_pradeep) reported 32 minutes ago

  9 out of 10 people replace their iPhone because the battery dies fast. My brother almost did too. Then I opened Settings and changed 7 things in under 10 minutes. His battery went from dying at lunch to lasting all day. Zero cost. Zero Apple Store visit. Here's the exact fix:

• 
  Vishal (@Vlenol143) reported 33 minutes ago

  Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

• 
  Hemanth Nelavai (@HemanthNelavai) reported 33 minutes ago

  @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

• 
  kai🐈‍⬛ karlach's gf (@dressltwt) reported 34 minutes ago

  louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

• 
  s (@elonmuskeet) reported 37 minutes ago

  @CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug

• 
  L (@_eldergoose) reported 37 minutes ago

  @Apple @Apple There are Reddit posts dated from 2020 of others with the same issues. This is an ongoing issue. Your teams don't have the knowledge to fix this. Today alone, I've spoken to 8 representatives! Not including the ones in the Apple store.

• 
  Rick Young Jr (@RichardYoungJr7) reported 41 minutes ago

  @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

• 
  Eko (@Ekoofficial21) reported 41 minutes ago

  @Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store

• 
  𝕓.𝕡🪁 ⃤🦄 (@coldbrew5ever) reported 43 minutes ago

  @politigaymer I used to work at the Apple Store Genius Bar and they would definitely do that under extenuating circumstances (or when they couldn’t figure out the issue). But they would most certainly let you know if they did because it would improve your perception of the brand and service.

• 
  C.J. Gibson (@3_10_Squad) reported 45 minutes ago

  purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t

• 
  MasterBismuth (@MasterBismuth) reported 45 minutes ago

  I have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.

• 
  AJ 🏀 (@CyberSecAJ) reported 48 minutes ago

  @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

• 
  animeme (@ani_meme25) reported 51 minutes ago

  Since I posted about @greyfinance and they fixed the issue, a few people have been asking if the USD card works for buying X Premium. The answer is yes, it does ✅ Glad I was able to bring a few more people to the app too. I’m always open to deals and partnerships we’re only growing from here. 🚀 And hey, don’t forget to download @greyfinance from the Play Store or Apple Store and check it out for yourself

• 
  PK 🐢 👩🏻‍💻 (@PKodmad) reported 52 minutes ago

  Malko - my bedtime app blocker got rejected from apple store review. The turnaround time was quite fast! Last time I had to wait for 20 days for a rejection. Here are the reasons. 1. Incompatible with iPad - I have marked the app as iphone only. I'm not sure why they tested it on ipad. It may be easier to fix this than argue with them. 2. Paywall content - it does not clearly describe what the user will receive for the price. Seems an issue with messaging. Will rework and resubmit. Approval coming in any day now!

• 
  Gain of Dysfunction Research (@GainOfDR) reported 53 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  Yone Rider (@Cassicopium_) reported 53 minutes ago

  @CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine

• 
  annastayziaa finance (@annastayziaafi) reported 56 minutes ago

  back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

• 
  Malguro 𝕏 (@malgurox) reported 1 hour ago

  @jmkettle My reviews were taken down from Apple Store many times.