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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ritesh Patel
(@ppaddy74) reported
@johnlewishelp returned an Apple Watch to be fixed and said no issues and is fine. My experience it’s still faulty a week after returned from JL and now being told to go to Apple store. Feel like wasting my time with JL, it’s got a 2 year guarantee now I need to go @AppleSupport
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Heather Ferguson
(@Heather12051146) reported
@53viroqua The problem for me is my computer is really old, looks like I need to take a trip to the Apple store
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Brian Chambers
(@BrianChambers) reported
@mikemartin__c @jamesthomson The apple store app is one of the only places that I've had issues with mine. Really frustrating
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Steve Riggins
(@steveriggins) reported
Another issue with this preorder is that the Apple Store app card information screen would not mark the card number field or security code field white unless I tapped the month picker. This is not acceptable quality software.
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James Scott
(@ozjs) reported
@willislim @Telstra You think that’s bad, I’ve got 3 potential orders (2 failed payment but received confirmation, 1 pc browser order without error) in mysterious states of confirmation with partial charges for 2 orders via the Apple store.
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Sammy Angor
(@sammysayys___) reported
@9to5mac @ChanceHMiller Hate to say it, but I ordered my girls phone from AT&T 15 minutes before Apple had their website up and for the first time checking out through AT&T was a breeze. I prepared my order yesterday through the Apple store app and used chase with Apple Pay , no problem.
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Patrick Perdue™
(@BorrisInABox) reported
iPhone 13 Mini ordered. The Apple Store was exceptionally slow (unsurprising), made slower by the fact that I changed credit card and shipping address from my primary. Saved $20 in taxes though, so there's that. However,, my preorder disappeared, and had to do it again.
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Sam
(@purplelime) reported
from
South Shields, England
@turningbones NOVEMBER?!! I just checked on UK Apple Store and delivery date is still Friday 24th September which is very unusual for 45 minutes after the pre-orders went live. Store was down here until 1.10pm for me, I just wanted to check trade-in value for iPad Air 4 if I bought iPad mini.
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dennis
(@d3nnis_____) reported
@sdellag When you hear about a man causing trouble at the Easton Apple store, know it’s Karen Della Gatta
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Kaiz Hudda
(@kaizhudda) reported
@Jon4Lakers In Australia the site went down. Lots of errors when ordering. All the pick up slots @ the Apple store got filled up A$AP
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Tyler
(@tording99z28) reported
@BrandonButch Process went fine for me. I did have to do two different transactions for two phones which was slightly annoying but all went through with no issues. Picking up phones next Fri at 8:00 am at my local Apple Store.
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Guy Rawlings
(@GuyRawlings) reported
from
Hoover, Alabama
Did #iOS14.8 security update to my #iPhone XS Max. It shutdown camera & FaceID. Went to the @Apple store: “Sorry ur out of warranty. Can’t help u. Besides, we don’t know how long ur camera’s been broken.” Showed pics from prior day. @AppleSupport #Apple I need a replacement ASAP!
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Andrew
(@turningbones) reported
@purplelime November 16-24 for 1TB Silver. Now I’m reading everyone using Apple Card is having issues. Fortunately mine worked. Setting up the pre-pre-order in the apple store app set me back 15 minutes thanks to it glitching. If I hadn’t noticed I’d have sent me a gold phone to California.
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Kyle Giglio
(@kylegiglio) reported
@mattbirchler Same, but something must have broken within the first 5-7 minutes after 7. My Apple Store app didn’t ‘open’ until then and required a manual entry of the Apple Card information even with the prep-work completed.
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Crushing Sugar
(@valiant_viper) reported
Apple Store Goes Down Ahead of iPhone 13 Pre-Orders Later Today.
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Justin🔛Assassin's Creed Valhalla
(@crashingechelon) reported
@sammysayys___ @9to5mac @ChanceHMiller My wife ordered hers through the AT&T app without issue. I went through the Apple Store app to use iUP. Other than the store taking forever to load up I didn't have any issues with pre-ordering it for 9/24. She had her pre-order before the Apple Store even loaded.
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Tom Shen
(@TomShen1234) reported
Got iPhone 13 Pro in Sierra Blue. The Apple Store website is super slow today compared to previously.
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Hector Ricky Flores
(@rix530) reported
from
Sacramento, California
Lots of errors through the Apple store app for pre order. went to verizon app and it was a breeze but now I got an email saying Apple store order went through. So two iPhones coming? We shall see #iPhone13ProMax
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e
(@rosyaries_) reported
apple store is down ahead of the iphone 13 preorders….the mercury retrograde shadow working overtime LMAO
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Dread Pirate Jeff
(@jdlane) reported
@Apple @tim_cook maybe for your next big announcement you can tell us all how you plan to fix your broken processing system so people with the Apple Card, using Apple Pay to buy an Apple iPhone from the Apple Store using the Apple Store App can actually pre-order their phones.
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Vick
(@Yoo_Vick) reported
@phillymon15 I’m pick it it up at Apple store down the street from work ! I get it next Friday!
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Suresh Penumatsa
(@spenumatsa) reported
@9to5mac @ChanceHMiller Prepared my order through the Apple store app on the day the iPhone 13 was announced and had no problem ordering it today using my Apple Card. Took less than 2 minutes.
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豪
(@crekerintern) reported
the iphone 12 price didnt go down that much 😵💫…. I’ll just go to apple store preorder 13 make an initial down payment and wait
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Mina
(@berriepeachie) reported
@Dialexio I think the apple store app is where it had problems… switched to the website and it went smooth for me. But i missed out on the store i wanted to pick it up at 🥲
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Toby
(@ToobiiiCodes) reported
Dudes if the @Apple store has gone down for you… #apple just use #stormfront @stormfrontapr 👀🙌
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Frosty ☃️ aka Austin 🏆
(@TheFrosty) reported
A lot of friends had issues with Apple store this morning, I on the other hand likely got the west coast servers at 5:10 am and had no issues. New iPhone should be here next week in the first delivery batch. But first golf.
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Aurelian
(@aurelianv) reported
@reneritchie Did you find the apple store was slow this morning?
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Katt
(@katt_j83) reported
Marketing/seo people, I implore you not to use super generic wording in the witchcraft you do. Stops me having to take calls from confused people bleating on at me about how their iphone is broken. Lady, I’m not an apple store.
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Feline Groovy 😷🇨🇦🇺🇸
(@GroovyFeline) reported
I now have six iPhone orders in my Apple Store account due to errors with @PayBrightCanada. @Apple can’t help, I can’t delete them myself, and I can’t reach anyone at PayBright. It’s beyond ridiculous. 😡 #iPhone13Pro
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Jamie Hendrix
(@Jamie_R_Hendrix) reported
@shayes287 @Apple Ewwwwwww! I’m having issues checking out too, through the Apple store app.