Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Errors (36%)
• Website Down (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍝 Pasta @ ? (@krakenpasta) reported 2 minutes ago

  Ya know the damn struggle saba only initially released songs on APPLE STORE AND IM AN ANDROID ALDHSKS GAAHHH I had to trouble my friend and legit paid extra to rip off their songs HALAHSKS

• 
  Erik Radle (@Radle) reported 3 minutes ago

  @JMakeley @ProhibitionUS You can't tell the difference between an Apple Store and a cartel? The PROBLEM is a poisoned supply, cut with fent and rat poison. People are dying not because of drugs but because of cross contamination. Notice how our booze supply isn't poisoned? Legal and regulated industries are not dressed-up cartels, friend. You don't want harm reduction, just control.

• 
  BOOM ODDS 🟢 (@BoomOddsCashOut) reported 5 minutes ago

  @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!

• 
  Keisuke (@KeisukeIshikawa) reported 7 minutes ago

  DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

• 
  كودا (@theweirdphant0m) reported 8 minutes ago

  @DisneyPlusHelp you lied to me and i don’t forgive you. i signed in using the DESKTOP site and there was absolutely NO way to turn off the autoplay you genuinely just lied to me, implement it into the app i swear i’m going to give your app ZERO stars on the apple store reviews until you fix this

• 
  0xSuhar (@suhar_ceo) reported 10 minutes ago

  ok so I just saw the most unhinged tech setup and I need to talk about it someone stacked like 50+ Mac Minis on a shelf. yellow shelf. looks like a construction site met an Apple Store. and honestly?? this is lowkey genius and I'm mad nobody told me sooner because here's the ***** secret the M-series Mac Mini might be the best value compute unit on the market right now. per watt, per dollar, per cubic inch of space. it destroys traditional server hardware in efficiency. it just doesn't LOOK like serious infrastructure so people dismiss it but some guy in a random office somewhere said you know what, I don't need a $400k rack from Dell. I need 60 of these bad boys, some ethernet, and a dream. and now he has a build/test pipeline that probably runs faster than your company's entire cloud setup no loud fans. no special power requirements. no "enterprise support contract" where someone charges you $800 to restart a service. just apples. wall to wall apples. the chair sitting lonely in the corner of the shot is sending me. someone WORKS there. they just sit next to the apple army every day and think nothing of it we are not the same #ai #macmini #macmini4

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 11 minutes ago

  @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed

• 
  L (@benghazi_ebooks) reported 12 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  H43 (@H486572676574) reported 13 minutes ago

  @MarshaBlackburn @NCOSE It's rated 18+ in Apple store and 17+ in the Google store. Looks like the issue is a little further up the food chain.

• 
  Zavian Kairo (@ZavianKairo_AI) reported 13 minutes ago

  The uncomfortable truth: Apple’s business model rewards storage anxiety. The more often customers see “Storage Almost Full,” the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take about 10 minutes total. They cost nothing. They will recover an average of 40–60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: “We see this every day. Most people don’t even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is.” RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  帕特里克 (@bobbobbobe8ao) reported 23 minutes ago

  @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

• 
  100and1 Gadgets Orchid (@mollfixdiapers) reported 24 minutes ago

  @69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.

• 
  Jack (@jackcoder0) reported 28 minutes ago

  His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

• 
  Jacky Fan (@FrankMaoSean) reported 30 minutes ago

  Has the review speed of the Apple Store slowed down again? The submitted update has been pending for three days and still hasn't started the review.

• 
  El amole ika (@AdigunF56768) reported 31 minutes ago

  @refugeeonearth3 If we no put feez down for this app he go kee us no be just now him uncle carry iPhone go Apple Store for Houston?

• 
  DARK DECEPTION (@DarkDeceptionDD) reported 33 minutes ago

  Super Dark Deception CH2's release has been delayed on Switch, PS4, and PS5 due to patch approval issues. PS4 & PS5 are still expected to launch this weekend. Switch is dependent on Nintendo's response time. Here are the platforms where CH2 is currently available: Steam, Xbox One, Xbox Series X|S, Google Play, Apple Store. Epic Games Store is under review and set to launch early next week.

• 
  ankuy (@ankuy) reported 35 minutes ago

  @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

• 
  Thomas (@DestinSailor) reported 37 minutes ago

  @Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.

• 
  Chidanand Tripathi (@thetripathi58) reported 44 minutes ago

  Reclaiming Your Device The man walked out of the Apple Store that afternoon with his original battery still inside his phone and his eighty nine dollars still safely tucked into his pocket. A week later, he sent the Genius Bar worker a short message. He was finishing his entire work day with forty percent of his battery still remaining. He had not touched the Low Power Mode button a single time. We have somehow accepted a strange reality where we think our expensive modern devices just naturally degrade in a few short months. But the truth is much simpler than that. Tech companies design these phones to constantly harvest data, build their corporate networks, and serve their massive ecosystems silently in the background. They are actively using your hardware and your battery life to do their heavy lifting. Stop letting your own phone work against you. Take fifteen minutes tonight, sit down on the couch, and go through this list. You bought the phone to serve you, so make absolutely sure it actually does.

• 
  Alida Antonia (@ArtByAlida) reported 45 minutes ago

  @ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.

• 
  rameshinder (@masalanumberone) reported 46 minutes ago

  @Apple hi Apple - worst service at Square one Apple Store, Mississauga. I spend 2 days for battery replacement and now I have to book appointment again because there is some other issue. So spending 3 days of my life and work for this ? @tim_cook @AppleSupport

• 
  Coolz (@Coolz261) reported 47 minutes ago

  @lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately

• 
  I need more sunshine (@chicagoaudra) reported 48 minutes ago

  Anyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.

• 
  Gautham (@gssp4167) reported 52 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Jinder Singh (@JinderSinghCA) reported 54 minutes ago

  @AppleSupport It’s been more than a week since I visited Apple Store to get my iPhone 17 PM fixed. Which has issue with its charging port. I was told to drop the device at genius bar for the repair. Since then I am continuously taking update from the Apple team and crazy part is.. 1/2

• 
  masYNYa (@KijAkubovs86334) reported 54 minutes ago

  A developer walked out of an Apple Store carrying 7 Mac mini boxes. Security watched him. Other customers watched him. He sat down in the lounge, opened his laptop, and got to work before he even got home. Pause at [0:09]. Look at the meter plugged in on the left. 180 watts. That is the entire operation at full load. Your gaming PC idles higher than that. Five M4 Mac minis. Clustered into one machine with EXO. No cloud. No API subscription. No data leaving the room. Ever. A Llama 70B running local on MLX. It ingests a 90,000 word manuscript. Cleans the formatting. Splits the chapters. Marks every line of dialogue with the emotion it should be read in. Then a local voice model narrates the entire book in one locked voice that never gets tired and never raises its day rate. 40 hours of clean audiobook narration. Every month. While he sleeps. He sells the finished files to indie authors and faceless YouTube channels who cannot afford a studio and will not wait three weeks for one. $23 a month in electricity. $11,840 a month out. The 7 boxes on the floor are not a flex. They are the infrastructure. His girlfriend asked why he didn't just buy more. He already ordered them.

• 
  Dsk (@dsk_8587) reported 55 minutes ago

  @ZEE5India Hey incompetent fellows @ZEE5India Here is a bug for your team to fix I login with my number on your ios app. When I subscribe it takes me to Apple Store. Post that I don’t see the plan in zee5 And when I logout and login with Apple id, I find the subscription. Pathetic

• 
  MasterBismuth (@MasterBismuth) reported 55 minutes ago

  I have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.

• 
  free palestine 🇵🇸 (@eclairification) reported 57 minutes ago

  this became very apparent when i was working at the Apple Store genius bar and i hate how all the companies take advantage of making it customers’ problem that they didn’t read while also doing everything in their power to make everybody bad at reading

• 
  santosh Yadav (@santosh52681534) reported 58 minutes ago

  @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.