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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (37%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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raincoaster
(@raincoaster) reported
@Twittwalk Maybe contact the Apple store and ask them. If they blank you, contact the media saying this marginalizes people with older phones, creating two tiers in Covid protection. They’ll eat it up and Apple will fix it.
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meg
(@flemingskate) reported
is anyone’s apple store not working or is it just mine??
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Pharaoh Hatshepsut
(@lovenlive_pam) reported
@Apple someone explain to me how a RARE MACBOOK PROBLEM that the apple store only seen TWICE! Where my macbook pro went to sleep and never woke up! A mother board problem THAT I DIDNT CAUSE I HAVE TO PAY $700 to have fixed!! Please help me understand!
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🌈 House of Dedede
(@_JohnnyB33_) reported
@lydiascomet The way y’all “pHoNeS sLoWiNg DoWn.” But y’all gonna be speeding to the Apple store the sec this *** drop smh.
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scratcrypto
(@scratcrypto1) reported
@StormGain_com The only way for us to report in Google and Apple store that StormGain app should be removed. There is no way many many many of us lost money in a very short time. In my case under 15 mins. Impossible. My wallet gone down while market value gone up. Your email defer to feedback.
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Colin Mattson
(@colinmat) reported
Checking in at the Apple Store: “I’ve had my AirPods replaced already for the issue where they lost their bass…” “…and now they’re crackling?” Psychic Geniuses, now at a retail location near you!
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Mike Bithell
(@mikeBithell) reported
@kerrblimey yup, had the exact overheat issue! Turned out the fan had gotten clogged.. took it to an apple store, they took it out back, cleaned it, educated me on the perils of using a laptop on, you know, my lap (denim threads) and it's been great since.
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Malcolm Smith
(@MalcolmSith) reported
@dianmzhang That happened to me a while back, just take it to the apple store and they can fix it fast
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Meka Egwuekwe
(@Mekaeg) reported
At @_CodeCrew, we’ve largely standardized on MacBooks. But when there’s a problem with them, the experience at the @Apple Store is so terrible and time consuming that I think it’s time to switch to Windows boxes, as much as I don’t want to. 😞
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Fabio Catapano
(@fabiocatapano) reported
I went to the Apple store to fix a Smart Keyboard and instead they offer me to buy a new one (and it was in a great o conditions) this was clearly a faulty product (according to many people and YouTube video) @Apple you must change these policies. #RightToRepair
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Remi Grumeau
(@remi_grumeau) reported
@artyorsh Is it a problem?! ‘cause in 2011, it was : - writing in an Apple IDE - using an Apple language - distributing via Apple store
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DRAKE
(@nikitas_drake) reported
Here in greece we do not have an official apple store. The only premium reseller is iStorm. Recently my AirPods pro showed a problem on the left AirPod. Brought them to iStorm and they immediately took the AirPods and said that they would replace them.Amazing how convenient it is
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Carmen Sandiego
(@ElleEmmie) reported
in London, I can walk into an Apple store, sigh, sit down, hand someone my phone and they'll fix it
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Alex Coley🤞🏻
(@alex_coley) reported
My new MacBook Air hasn’t been able to recognize my external hard-drive when I plug in the USB-C to USB adapter. The cause of the issue assessed by the Apple Store today was: “adapter wasn’t plugged in all the way.” I’m sorry for wasting everyone’s time. 🕰
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Evil-Lyn
(@VindueAbent) reported
Hey @Apple on the Apple Store app “AppleCare+ with Theft and Loss Program Summary and Disclosures”was last updated April 2020. It only mentions phones up to the 11 Pro Max. Can you fix that so I can consent to the terms and get a new phone?
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Dr. Erica Fischer
(@EFischerD) reported
@ernestopriego I thought I was the only one having problems deleting files on cloud. I once tried to, spent lots of time, couldn’t really figure it out, planned to go to an Apple store to get help, haven’t found the time to do so 😞
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opnel!
(@opn3l) reported
i’ve never met someone as stupid as me🤧 i thought my laptop was broken since MAY cause it wasn’t turning on. turns out my charger was broken and i was just about to go to the apple store today too
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|J'∀ N T|
(@JAntAnderson) reported
At this Apple store with an appointment and it’s still not my turn..Whats the point of going online and going thru all that trouble? Smh
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vikram moodambail
(@rr7w5yb9fh) reported
@CareemKSA …why ur app not working today. Even careem now app not available on apple store
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youth of london
(@Infamosrichie) reported
@OlayinkaSuraj @datmastermind80 I promise you that’s just a Nigerian problem, apple store reduces the price of their former product, infact it’s just the wise thing to do.
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Alex Coley🤞🏻
(@alex_coley) reported
My new MacBook Air hasn’t been able to recognize my external when I plug in the USB-C to USB adapter. The cause of the issue assessed by the Apple Store today was: “adapter wasn’t plugged in all the way.” I’m sorry for wasting everyone’s time. 🕰
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Natヽ( `д´*)ノ🔪
(@natnatow) reported
My right arrow key is finally so broken I need to go to the Apple store lmao
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Luul (NEW ACCOUNT))
(@RealZamzampappi) reported
So my iPhone knows I want to replace it when the 13 comes out so the screen decided to go blank when I dropped it today 😒 anyone know how I can fix this, I dont want to go to the apple store.
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STFU James M 🚀
(@Jmanos195Manos) reported
@BTC_LN Coinbase down Kraken down Play Store Apple store can't load Chivo wallet 3 countries US, Brazil, El Salvador all commit to buy today Bitcoin dumps 12% Everything else dumps a lot more Except Solana Solana pumps 10% And it's the first day of Yom Kippur Probably Nothing
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Travis Gorsch
(@tgorsch3) reported
I went to the Apple store and they told me if I was able to login to that email temporarily and download a vCard format I could recover these contacts. So hopefully I can get them back if they’ll work with me.
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Reiko Mori(She/They) Collegiate Gender Trash Leo
(@ReikoMori) reported
@leenie60 @bopinion The issue is less the game and more the predatory microtransaction marketing structure. Gaming's existed long be for the Apple store. You're targeting a symptom instead of the cause.
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Diane Messias
(@NiceEtoile) reported
And now we go live to the @Apple store, where the customer is presenting with a problem nobody has ever seen before. 😬
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annabel
(@dolls0ul) reported
I can’t believe I let the guy at the apple store talk me into getting a MacBook with 245GB I’m already running into disk space issues 😫 if anyone has any advice I would really appreciate it
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ChilCrazy⭕️
(@ChilCrazy) reported
@NFTWonderfull @whiterabbithodl Oh great, does that mean we won’t be able to get past their expensive apple store to buy gems? I hope that doesn’t actually happen.But if it does I hope it’s not for years down the road. Veve Built a huge community.I don’t see that community following if the actual team sells off
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The Sixty Second Scribe 💙💙💙
(@60SecondScribe) reported
Does anyone have any advice on who to contact if you’re not happy with the response from an apple store about a MacBook Air that’s died after just 16 months. The advice at the moment is ‘tough’ - give us £500 and we’ll fix it which seems very un @Apple like.