Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (38%)
- Website Down (38%)
- Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
FINMAN (@erikfinman) reported@jstamby @jstamby Massive domes solve survival. Taste solves the Apple Store problem.
-
Tyler Pham (@tylershinkai) reportedi made 3 apps published on apple store last month, and only 1 of them made money, around 430$, cuz the app was for solving a problem i was dealing with. the name is PingRev, it gives the new order alert on ios from woocommerce stores with cha-ching sound like shopify, and also showing analytics for all my site combined the other two apps: one app i modify from akinator, the other app i modify from slapmac: Fame Oracle and Baby Tap still havent made any dough yet
-
@levelsio (@levelsio) reportedPS a few days ago we actually went to Rimowa Copenhagen to fix the previous cracks (in quote tweet) They brushed us off and said they couldn't help us and we'd have to get it fixed in Lisbon where we bought it Which is funny cause if I break my MacBook Pro, I can literally bring it into any official Apple Store anywhere and they'll fix it Or if I lose my debit card, Revolut will send me a new one anywhere in the world and it'll arrive in a day or so! The point of service is especially when it's a suitcase, you're probably traveling when it breaks, and you want to either get it fixed or get a temporary replacement while yours get fixed, so you can keep traveling That's what I mean with premium luxury service that I'm happy to pay a lot for!
-
Bernadette Turkenburg (@BJMTurkenburg) reportedShe is so distracted,******* bored actually. She wasn’t looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all .” What happened next?? Is it in social media? Public fights are normal,nowadays.Weird.
-
Robert Scoble (@Scobleizer) reportedI think it's way deeper than cost efficiency. Several Apple employees have talked to me over the years about "Apple scale." If you go and sit in an Apple Store and watch people taking a class, there are many Apple customers who are still learning how to use the camera on their phone. When they roll new technology into the Apple platform, it has to work for everybody, not just the nerds. I think that's mostly what he's saying: this technology is still too hard to use and too freaky for normal everyday people, and it brings new service problems to Apple. There is a cost efficiency part to it, of course, but it's really about making products that work at Apple scale. And how many users does that involve? Billions, right?
-
Rick Young Jr (@RichardYoungJr7) reported@aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS
-
John Drouin (@John_Drew65) reported@ramcharger22 My wife and were having security issues that might’ve involved her phone. Went to the Apple Store & they checked it out, no problem. Also told us that there is no real difference between a 13 - 17. If it’s working fine no need to change.
-
MasterBismuth (@MasterBismuth) reportedI have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.
-
Floro S. (@sflorimm) reportedis apple store connect down, or is just me?
-
Roxie (@Roxi3Roxie) reported@BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.
-
Chidanand Tripathi (@thetripathi58) reportedReclaiming Your Device The man walked out of the Apple Store that afternoon with his original battery still inside his phone and his eighty nine dollars still safely tucked into his pocket. A week later, he sent the Genius Bar worker a short message. He was finishing his entire work day with forty percent of his battery still remaining. He had not touched the Low Power Mode button a single time. We have somehow accepted a strange reality where we think our expensive modern devices just naturally degrade in a few short months. But the truth is much simpler than that. Tech companies design these phones to constantly harvest data, build their corporate networks, and serve their massive ecosystems silently in the background. They are actively using your hardware and your battery life to do their heavy lifting. Stop letting your own phone work against you. Take fifteen minutes tonight, sit down on the couch, and go through this list. You bought the phone to serve you, so make absolutely sure it actually does.
-
Watthewat (@Haptraz) reported@Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.
-
TheMediaLies🇺🇸 (@OzzyKona) reported@Verizon this is terrible. I buy a new iPad and need to go to store to activate the cellular. It is a half hour wait, is this the geriatric Apple Store. These guys working are old and slow.
-
NMW (@NoisyMountainw1) reportedIt’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.
-
Alida Antonia (@ArtByAlida) reported@ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.
-
GeeBeeNZ (@GeeBeeNZ) reported@Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.
-
Kat (@visiogene) reported@thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.
-
Michael Pepper (@M1CHAEL_PEPPER) reported@_TheJasonC Let’s not forget the trust factor. I’ve seen plenty of stories about the poor customer service with Samsung. I’ve experienced it myself with issues with trade ins. They’ve tried to tell me I didn’t send in a device in the condition I said it was. The minute I mentioned having photos and videos of the condition and me packing it up, all of a sudden, they weren’t going to try to issue a charge back to me anymore. That happened a few times. Then, there’s the turn around for repairs. I’ve had a few things repaired by Apple and they’ve had them back to me within a few days. Shipped out on Monday and back to me by Wednesday. I’ve seen people have Samsung take weeks to months. Also, the ability to easily message with Apple support through iMessage. There’s trust that if you have an issue, you will be able to get ahold of someone and they’ll do their best to help you if they can. Yes, there can be the occasional poor support, but it’s far less often than the numbers I’ve seen with issues with Samsung. Google has their issues as well. My sister had an issue with her Pixel 6 Pro. They replaced it 4 times before she got so frustrated that she ended up just buying the 9 Pro XL. Neither Google nor Verizon seemed to understand the importance of keeping the customer happy. She was close to getting an iPhone and switching carriers. She’s been a Pixel user since the first Pixel. Apple is about not only the ecosystem but their post sales support and how they stand behind their products. Things like, if I switch from individual services to Apple One, they’ll refund the unused days prorated. Things like, when I had some dead pixels form on a MacBook Pro Display, I took it into the Apple Store, they ran some test and while they were doing those tests, they had things my son could do so he wasn’t bored and as a parent that is significant. He played some games on an iPad and watched something on the Apple TV. I’ve not once walked into an Apple Store and been ignored. But, I’ve tried to get help from Samsung reps inside a Best Buy and it was like I was asking a lot of them. It’s about training of their staff and how their employees treat the customers. I’ve never felt rushed either. I was picking up an iPhone, last year and did a trade in and they let me make sure everything was transferring over and made sure I didn’t need anything while my apps and settings transferred over and my carrier service moved over. The store closed and they let us finish up what we were doing while they did their closing duties. When we left, then had a bag with candy that each of us (my wife, son and I) got to take some. It was around some holiday. For me, it’s like being part of a family or big friend group. It comes down to how often have I been frustrated vs how often have I been very pleased with my experience and even had someone go above and beyond what I expected. Those experiences create loyalty.
-
ConsN-Jan 💜🏴🇺🇸 #together (@Matronincharge) reported@beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!
-
Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported@unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX
-
100and1 Gadgets Orchid (@mollfixdiapers) reported@69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.
-
Lucas (@Lucas62949380) reportedDownload session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
-
Kyeyune Richard (@krk24richards) reported@DrBellahh You and your people you buy used iPhones, me I buy new and from Apple Store. So handle your problems
-
Delver_Rootnose (@delver_rootnose) reported@yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.
-
pingyu (@pingyu__) reportedapple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫
-
Sammy Bags (@SammyBagsmfnobs) reported@109Cuntrees @TifahCrump777 Anybody that’s says there Gods favorite is ******* insane, I know I’m not gods favorite! I just spent 3 hours in an Apple Store just to be given back a broken phone by fat ***** #selfaware
-
tammyh333 (@tammyh333) reported@jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?
-
James Harvey (@AgileHarvey) reportedCan’t just walk into the Apple Store and outright buy a new phone without having to make and appointment and sit down with someone. Utterly ridiculous.
-
Big G (@Fergy_MUFC) reportedReally don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods
-
Black Panther Wakanda (@panther_wakanda) reported@slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?