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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 40% Errors (40%)
  • 33% Website Down (33%)
  • 27% Sign in (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 28 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • javconigliaro
    Javier Conigliaro (@javconigliaro) reported

    I've been buying Apple products for 20 years—iPhones, iPads, Macs, smartwatches, Apple TVs, etc. Yesterday, I had a terrible experience at the #Apple Store in #Valencia: awful advice and service. Time to switch to Android?

  • Romaly_1
    Romaly (@Romaly_1) reported

    @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

  • KeisukeIshikawa
    Keisuke (@KeisukeIshikawa) reported

    DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

  • ankuy
    ankuy (@ankuy) reported

    @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

  • harriszainul
    Harris Zainul (@harriszainul) reported

    Terrible experience at TRX’s Apple Store. Was minding my own business with my 14 year old walking in front of me when a staff said “make sure your child doesn’t press the glass”. Doesn’t seem like their store and company is too child friendly. Taking my money elsewhere.

  • dan_in_robots
    Daniel Ortega (@dan_in_robots) reported

    I don't know. I'm sure it's pretty, but this looks like an Apple Store on wheels. Where are the physical controls? I'll take real engineering that solves real problems. My two cents.

  • Div_pradeep
    Pradeep Pandey (@Div_pradeep) reported

    9 out of 10 people replace their iPhone because the battery dies fast. My brother almost did too. Then I opened Settings and changed 7 things in under 10 minutes. His battery went from dying at lunch to lasting all day. Zero cost. Zero Apple Store visit. Here's the exact fix:

  • santosh52681534
    santosh Yadav (@santosh52681534) reported

    @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad

  • _fonesy_
    fonesy (@_fonesy_) reported

    @PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.

  • Dipam_tweet
    Dipam (@Dipam_tweet) reported

    @chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone

  • sean_plus_one
    Sean (@sean_plus_one) reported

    @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

  • T_Mac303
    Triston (@T_Mac303) reported

    @heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.

  • michiokage
    Michio⚡ZEC (@michiokage) reported

    im starting to think "kids" with "crippling" "anxiety", need to smoke a lil **** and do exposure therapy. so i had to go to the mall yesterday right, to the apple store no less. which btw. @ArrowheadTC needs to fix the bullet hole in the elevator and escalators been down forever

  • LongstaffA
    Parenthood: Impossible (@LongstaffA) reported

    @WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.

  • HemanthNelavai
    Hemanth Nelavai (@HemanthNelavai) reported

    @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

  • lmDrexx
    25/26 PREMIER LEAGUE CHAMPIONS (@lmDrexx) reported

    they look like the blokes in the apple store that tell you its gonna cost £350 to fix your iphone 12

  • GainOfDR
    Gain of Dysfunction Research (@GainOfDR) reported

    @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

  • feulf
    Federico Ulfo (@feulf) reported

    @WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone

  • instaguyonx
    imran (@instaguyonx) reported

    @Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy

  • Dee8Pain
    Dee8Pain (@Dee8Pain) reported

    @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

  • TechnovityTech
    Savvy (@TechnovityTech) reported

    @yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹

  • svd33q
    Dr. S (@svd33q) reported

    @abdool_moh Well, if you buy a phone from Apple Store and it had an issue you can take it to them for repair…if the issue cannot be addressed they’ll give you a brand new one sometimes for free while sometimes you have to pay something depending on the cause of the repair…

  • blublairies
    ⸜(。˃ ᵕ ˂ )⸝♡ (@blublairies) reported

    So it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.

  • quackeie
    bri (@quackeie) reported

    the whole server being there for the explosion of the apple store im crying i love qsmp

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    You have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.

  • sarahbuckley91
    Sarah 𓅪 (@sarahbuckley91) reported

    Will the Apple Store fix iPhone issues with the battery, does anyone know?!

  • Sparetheairika
    erika rose retzlaff (@Sparetheairika) reported

    Hate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.

  • sillybillyn
    Maxrim Dyvite (@sillybillyn) reported

    @iVRy_VR How did you resolve the issue with Apple store review

  • delver_rootnose
    Delver_Rootnose (@delver_rootnose) reported

    @yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.