Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (50%)
- Website Down (33%)
- Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nantes
|
Website Down | 23 days ago |
 Capitólio
|
Errors | 23 days ago |
 Adelaide
|
Errors | 28 days ago |
 Ahmedabad
|
Sign in | 1 month ago |
|
Ahmedabad
|
Website Down | 1 month ago |
 Montréal
|
Errors | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Daniella Sior’ (@theShaLandis) reported@MelaninBeaute_ Yessss, i know because i worked for at&t. I just wish we had an Apple Store down here.
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i think (@kutaiuranium) reportedgoing to the apple store and asking if they can fix my leapfrog
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a!v¡n is on BlueSky (@enthusmiasma) reportedCORRECTION: There is a written review on the Apple Store, and it is, of course, negative. (Tried to fix the post but Elon did something screwy.) #arpx #arnews #snap
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el. #BRINGBACKVALKO (@ellinightss) reported@purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement
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sn ⚡️ (@delicatesoo) reportedwent to apple store yesterday to get my battery replaced and you’re telling me i need to go back today for a camera issue? ughhhh
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Tim Jarrell of PWUnlimited (@TimmyBuddy) reported@LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.
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pastor.flacc (@pastordotflacc) reported@retrohoopers Bro posting like he fell down a flight of stairs at the apple store
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Setlhomo Raymond Tshwanelang🕵🏾 (@StizzyWizzyRay) reportedAnyone in Gaborone who specialises in Apple software issues? My Apple Watch got stuck in a boot loop after a software update & the Apple Store at The Fields Mall doesn’t seem to know how to fix it. Any recommendations would be greatly appreciated.
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Savvy (@TechnovityTech) reported@techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠
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Coolz (@Coolz261) reported@lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately
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Memories collection (@gunpeiyokoifan) reportedBut FRIEND!!! what if your pocket machine acted funny, but I became technician and figured out how to fix it? like if I worked at Apple Store and you visited America again 🥹
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Kossiso Udodi Royce (@kossisoroyce) reportedAfrican AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.
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Ettienne (@ettiennepercy) reporteddoes anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?
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Doughmination Gaming (@DoughminCEO) reported@Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?
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Josh (@jjpcodes) reported@thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?
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JD (@jdiii4) reported@MarieIsabellaB Almost got arrested in Verizon over the same issue. Needed a replacement and manager said I could not get one of the phones in the store. Another worker told me to go to the Apple Store. Never stepped foot in Verizon store since.
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Olivia Chowdhury (@Oliviacoder1) reportedA guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.
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GazaEnterprise (@GazaEnterprise) reportedApple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.
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Bee Bee (@_iadorewomenn) reportedImma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go
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Asrar (@asrrrrrr217) reported@AIAdsApps I have very problem with apple store ?
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toned madonna (@apologetits) reportedU go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius
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Jesper N (@JNorager) reported@NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight
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Memories collection (@gunpeiyokoifan) reportedAlso "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet
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i want my country back (@ifixspinz) reported@Apple We purchased 3 new iPhone 17 pro max less than 3 months ago. One of them has a malfunctioning FaceTime camera that doesn’t work when making a FaceTime call. Multiple technical service calls and in the Apple Store attempts to diagnose and fix have not been able to resolve.
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baby bear’s daddy (@babybearsdaddy) reportedhow did we even learn to double click & close apps? i learned in 2011 when i visited the apple store over some issue with my iPod touch the person taught me how to close & delete apps she also downloaded temple run & taught me how to play that too
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rameshinder (@masalanumberone) reported@Apple hi Apple - worst service at Square one Apple Store, Mississauga. I spend 2 days for battery replacement and now I have to book appointment again because there is some other issue. So spending 3 days of my life and work for this ? @tim_cook @AppleSupport
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Ayaz Ahmed Khan (@ayaz_khan) reported@fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.
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Josh Vibes Up (@JoshVibesUp) reportedAC not working in the house, garage broke, Phone broke and at apple store to get fixed. More then likely gonna have to cancel the trip to Blackhawk plus the money I had save was to FINALLY get an alignment and new battery in car and now can't even do that. I can never win
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SeekerX (@seeker_xs) reportedA Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.
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HereForTheGoss (@filmandtvdive) reported@royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.