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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Errors (43%)
  • 29% Sign in (29%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Billy-Montigny Sign in 4 days ago
Nantes Website Down 1 month ago
Capitólio Errors 1 month ago
Adelaide Errors 1 month ago
Ahmedabad Sign in 1 month ago
Ahmedabad Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RyderShoots
    Ryder (@RyderShoots) reported

    I’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲

  • Haptraz
    Watthewat (@Haptraz) reported

    @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.

  • Alvin1492840
    Alvin (@Alvin1492840) reported

    Swap 2: The $50 Apple Store screen protector installation replaced with an $8 Amazon 3-pack. He'd walked into the Apple Store 3 times across 3 iPhones and paid for their screen protector installation. $50 each time. An employee cleaned the screen, applied the protector using an alignment tool, and pressed out the bubbles. Total time: 4 minutes. The repair tech told him the screen protector Apple installs is 9H tempered glass. The same 9H tempered glass that sells in 3-packs on Amazon for $8. The "H" rating refers to the Mohs hardness scale. 9H is the industry standard for every screen protector on the market Apple's, Zagg's, Spigen's, and the unbranded Amazon listing. Same hardness. Same thickness. Same oleophobic coating. The Amazon 3-packs include the same alignment frame Apple uses in-store. Place it on the phone. Drop the protector. Press down. The frame guarantees perfect alignment. No skill required. No Apple Store appointment required. He'd paid $150 across 3 phones for a product that costs $2.67 per unit on Amazon with the same installation tool included free. Saved: $42.

  • YGuillemet17015
    Yanik Guillemette (@YGuillemet17015) reported

    After a 750 km road trip from home, our @cybertruck threw the PCS2_a094 error. Apparently it’s a well-known issue that disables all AC charging. The truck will only charge at a Supercharger. Tesla’s response? A repair appointment 3 weeks from now, and they actually tried to reassure me by saying Supercharging would be free. So I guess I’m supposed to waste an hour every few days driving 9 km to the nearest Supercharger, waiting for an 80% charge, then driving back home. That’s completely absurd. If this is a known failure, why isn’t there a recall? Why are owners expected to live with a vehicle that suddenly loses a core function? And the service experience keeps getting worse. Last time I drove to the Service Center, waited 3 hours, only to be told the tires they had ordered never arrived. I had to come back two weeks later. @Tesla seems to have very little respect for their customers’ time. The attitude is starting to remind me of those teenage Apple Store geniuses who ask whether you’ve installed the latest software update when your battery is physically dead. Love the truck. The service? It’s becoming harder and harder to defend.

  • forwolfchan
    ٰ (@forwolfchan) reported

    @femjilix you can search online for places! if you Apple care (??? If that’s what it’s called) you can go to the Apple Store and they fix it for free

  • giosaia
    giosaia (@giosaia) reported

    Still struggling. I need to create releases for 3 apps on the Apple Store, fix releases on Google Play, fix the web hook for RankGoat to create posts for my business, integrate the eBay API for inventory management in CAUN, test CoinTrade, finish the TubeBinder MVP, and make 1.5B. When will I get it done if I do nothing?

  • ellinightss
    el. #BRINGBACKVALKO (@ellinightss) reported

    @purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement

  • On_edge99
    Giaco (@On_edge99) reported

    @AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍

  • jackcoder0
    Jack (@jackcoder0) reported

    If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

  • zebrinaholmes
    RedDevil (@zebrinaholmes) reported

    @HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down

  • univsovlt
    Samara Bx (@univsovlt) reported

    Now, if I ever walk into an Apple Store again, GET READY cause I’m going to be doing the same wave I did when I drove down the main street of Nimbin!!! @finkd

  • _iadorewomenn
    Bee Bee (@_iadorewomenn) reported

    Imma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go

  • Jessejrlim
    Jesse Jr Lim (林振燊) (@Jessejrlim) reported

    @alphaque Apple store??dafuq should be getting him his own server rack

  • BrianW196
    Brian W (@BrianW196) reported

    @BUNN I got a cup of coffee tonight at a Big Apple Store which had two BUNN Touch Screen Coffee Machines. One would think a company as big as @BUNN that is focused on coffee would know how to spell ColOmbian coffee (Not ColUmbian). Hopefully it is something you can fix remotely

  • Bitcoin_Cookie
    Cookie⚡ (@Bitcoin_Cookie) reported

    @SoldierSats Google play is being worked on, and Apple store is... Well, a tricky one. The kink is, these stores require devs to run there code so they take a 30% cut of all trxns. My apologies for the download issue. Most phone, have a setting to allow third party/non store downloads. Its quite possible this setting is not enabled.

  • Oliviacoder1
    Olivia Chowdhury (@Oliviacoder1) reported

    A guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.

  • LingqingM
    Ling Qing Meng (@LingqingM) reported

    Just got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.

  • snifferrrrrr
    Sniffer (@snifferrrrrr) reported

    @devops_nk I had the same issue on my mbp m4. The official Apple Store diagnosed it as a motherboard failure. My warranty had expired, so it costed me 68k to repair. Since yours is still under warranty, I’d recommend taking it to Apple instead of trying temporary fixes.

  • virtuallyfun
    Virtually Fun (@virtuallyfun) reported

    @JMW_BOYZ The problem is that in places like here we have voices and the absolute fraction of us that comment seem to think in one certain way. I love going to CeX and buying bags full of DvD's for a buck a pop. I picked up a PS1/PS3/XboxOG and have a mountain of old games that I used to play or want to play for mere fraction of the price. But those are brick and mortar with things like rent/employees/insurance/utilities. Massive overhead. The real truth is that it's pretty clear CeX gets the majority of their stuff for nothing or close to it, with a lot of 'new' stuff being overstock/damage from high street retail. Physical media has been dying for ages, and I get it. I have a massive amount in steam. When I had lost everything I physically owned it was so nice to login to steam, and still retain everything. The larger issue is that Valve is the outlyer, I don't think people would mind so much if it wasn't for megacorps like SONY who treat a 'sale' more like a decade rental. Even my Apple store stuff is mostly all gone now. Funny how people don't cry about that one.

  • lexie20A
    Lexie (@lexie20A) reported

    @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

  • manishmodi80
    Manish Modi (@manishmodi80) reported

    @Apple @AppleSupport team facing lot of difficulty in 17 pro max with network issue, as submitted at apple store kindly support

  • starboyseong
    emma ♐︎ ⋆˙⟡ (@starboyseong) reported

    a really hot guy helped me today at the apple store in my mall and we were bantering so im abt to pull a jh in this fic and have problems w my apple devices every single time i see him working until it works

  • N109Dominator
    Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reported

    Anyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭

  • GotinGeorgiG
    Georgi (@GotinGeorgiG) reported

    @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

  • Nivaskannan
    NivasKannan (@Nivaskannan) reported

    @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)

  • TimmyBuddy
    Tim Jarrell of PWUnlimited (@TimmyBuddy) reported

    @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

  • alliebwoods
    𝒂𝒍𝒍𝒊𝒆 ✨ (@alliebwoods) reported

    @brokeurtooth reminds me of the first time I experienced credit card fraud and Mastercard called me to tell me about $9,000 worth of charges at an apple store. I started crying and the Indian rep said "it's okay ma'am just get a glass of water and I will fix it. do not worry" 😭 it helped

  • filmandtvdive
    HereForTheGoss (@filmandtvdive) reported

    @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

  • Lau_33847
    Lau - CEO of Adam’s wing floof (@Lau_33847) reported

    Guess who has to bring her tablet into an apple store because the damn thing won’t stop shutting down and restarting for no reason 🤪 There’s at least $200 down the drain on a new battery (which I think is the main cause of the problems) if they do find something wrong with it 🤑

  • humble_diva81
    Ms. Humble Diva (@humble_diva81) reported

    @jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!