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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@gmanmalena_) reported
I gotta go to the Apple Store in Bay Plaza before they inevitably close it down 🤞🏽
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KellixAKD
(@AkdKellix) reported
@MHA_TSHGame_EU it’s Asking me to re-download for the new update but I have a problem I can’t do that Because my dad put a block on the Apple store so I can’t
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Yunn future #HUTAO haver
(@HuThoma) reported
@mylovelytaee @keqinglover22 @GenshinImpact chaos , pure chaos, genshin rating down to 2 on apple store , even lower sometimes , and they still silent...
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Caitlin “Save The Arts” Papp
(@Caitlpapp) reported
Just took my brand new Apple MacBook to get fixed because it’s new and the screen m went wacky. Got told it was my fault and it’s going to cost me. For a known problem. But thank you guys in Apple store for gaslighting me! Teaching me how to hold a computer, that was my favorite
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Stephen Robles
(@stephenrobles) reported
@drdrang I once brought an 8-space rack with video equipment plus a 2008 cheese grater Mac Pro to the Apple Store to troubleshoot an issue. Took up an entire table at the Genius Bar.
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Prachi Sarmalkar
(@SarmalkarPrachi) reported
@zico_gh0sh I recently got a Mac and have been facing same problem. However, this app called - PDF viewer which is free on Apple Store is relatively helpful. I can select, copy and paste text. Even highlight and make notes. Not sure if it’ll help but you can try.
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Hobgoblin stuck in ✨ Procrastination ✨
(@DD_daHobgoblin) reported
@buru_chab_ Here's my opinion. Yes i do agree it has gone too far but the 1* review will increase the probability of Genshin taken down by play store or apple store (depends on where you play). I get complaining about the services but giving it a 1* means you also think it is a bad game.
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jan klausa
(@janklausa) reported
I was in the Apple Store yesterday and played with the new iPad mini and it’s a) super cute b) really good balance of size and portability, seems perfect for lots of reading c) the screen isn’t 120hz, which makes iOS now look broken and gross to me, I can’t spend money on this
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Andi
(@fuyuutama) reported
well well well looks like mihoyo planned actual rewards all along. i did try to lower the rating on apple store but im seeing now that was a pretty bad idea. anyways it only really got bombed on google play. i still think the browser login is dumb
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R&B Trap 🦋
(@NeishaNeshae) reported
@Apple why does my iPhone 12 keep malfunctioning when I’ve been to the Apple store twice already to fix it?! I feel like y’all playing with me at this point. A phone that costs 1k$ & I can barley use it cause there’s always SOMETHING!! 😤
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Loretta Anne Whetlor
(@LWhetlor) reported
from
Exeter District, England
Went all the way to Exeter 50 miles to go to the #Apple store. 3 hour wait to see someone 🤬🤬 joke! Are there people with so many problems that you can’t get an appointment wonder if direct action might work 🤬🤬🤬
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555 🇭🇹
(@thatgirljuice_) reported
@AppleSupport Thank you but I went to a apple store to fix my issue.
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Lani Mermaid
(@Lani4Pasifika) reported
@islandirie I kid you not, when the iPhone 10 Pro Max came out, my fiance went to the Apple store a total of 13 times (!) bc every single one was scratched right out the box, or had battery issues. He battled w/ reps for 4 months, finally switched to Samsung which came w/ a screen protector
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lil chupacabra
(@megatronn666) reported
from
Chicago, Illinois
Hello everyone I’m back. Disabled my phone so bad during @Excision detox set I had to take it to the Apple store. That’s what happens when he throws down one of the best detox sets I have ever seen.
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Andy Schwartz
(@AndyBerean) reported
@Casey You should text apple through that apple store app! It’s kind of a cool way to talk to Apple… Just click on your face and then scroll all the way down to get help and text chat with Apple and then you text back-and-forth about the problem.
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🇬🇧NJB
(@NJBDarkrai) reported
i think my phone is completely broken now since its been on charge for 13 hours and still unresponsive. big rip, i'll have to see if i can go to the apple store
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Ariel Vargas
(@ariel_va25) reported
@MaxWinebach I even thought the the camera on my 13 pro max was faulty. When to the apple store the following day and campare it to the phones on displays. They all had the same issue. Spoke to the genius and he said nothing was wrong that it could be a software thing
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Robert Rowe III
(@rorowe) reported
iPhone users - is it worth trying to take my employer's "locked to owner" iPhone to the Apple Store for support? It was my wife's work phone, but she created a new iCloud acct, and can't remember the login.
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〖 Oliver 〗 🇮🇹 🏳️⚧️✩⡱ super art hiatus
(@rewild6) reported
@sol_kyy I agree tbh. The play/Apple store seeing those reviews might take down the app, and many people would find themselves without the game. I know that Mi*oyo never listens to the players but is going too far tbh.
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Claude Dsilva
(@ClaudeDsilva) reported
@CurrysPCWorldIE @Apple Will be visiting the apple store this weekend.. if the issue still persists I would like a full refund… this has been highly inconvenient.
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Viral Bollywood
(@viralbollywood) reported
@Apple ios 15 worst bugs whenever I used my camera sd card in apple card reader it either corrupt the footage or delete everything. I’m using iphone 12 with ios 15 @AppleSupport I went to apple store instead of fixing the issue he format my phone completely but nothing works.
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Jimenez©💎
(@Carl1Jimenez) reported
@TheFudHound @Apple had to create a delay in order to have time to update their server. They know the #SAFEMOONARMY might crash the Apple Store. 🤷 and #safemoon will eat a “0”
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D A L I C I A ♋️
(@ChampagneDali) reported
I wonder if the apple store can do a fix one screen get the other screen for free, deal for me😭😭😭
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Dr Rachel Heath
(@PlayContra) reported
@BlackDouglas It was actually me being silly and having a loose phone cover so that I couldn’t do the reboot procedure - the guy at the apple store removed the case - good move- and bingo no more problem - at least my covid risk was minuscule!!!
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chia
(@hotemogf) reported
went to the apple store to get a key cleaned and the genius bar dude just broke the whole key 😭 he returned the laptop to me with the plastic hinge bit broken off, rolling off the keyboard, and said its time to replace the entire top case... #blessed 🥰
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Leon Green
(@leongreen) reported
@davemark They're going to have to start putting holograms etc on them aren't they? Tbh while I wonder how prevalent this is I can't see it being a problem for me. I never buy Apple products from anywhere other than the Apple store. Same for any official accessory...
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Prasenjit Biswas
(@Prasenj03125263) reported
@AppleSupport Hello sir I have ordered an apple 13 pro from guwahati apple store but due to some financial problem at this time i am not able to buy it , so i request them to refund my mone 7K But the seller told me that the money would not be refunded to me.Why??
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Hoesay
(@BroseJosay) reported
The fact that I have to go to an Apple store to get my AirPod Pros AND my iPhone 11 fixed…….both have sound issues 🙄
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Yurinos
(@aonobaka29) reported
@ratosc2 @Enviosity They heard their apple store and playstore ranking go down badly mostly, they "solved it" on apple store but remembered that changing artificialy the notations won't make unhappy players stay on their game so they had to do some dmg control too.
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Grammoss #FBPE
(@Gramoss) reported
@Apple Spent today at the Brent Cross Apple Store as 3 month old iPhone 12 wouldn’t charge. After a good scrape around the port they said a pin was broken & they could fix it for £419. They no longer offer decent customer service. @O2 immediately said they’d sort it for free.