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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 38% Website Down (38%)
  • 35% Sign in (35%)
  • 27% Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 14 days ago
Quito Website Down 28 days ago
Guayaquil Sign in 28 days ago
New York City Sign in 29 days ago
Malibu Website Down 1 month ago
Houston Errors 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • FWill164996
    F Will (@FWill164996) reported

    @peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.

  • v0calline
    baby~ Blue🌙 (@v0calline) reported

    At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

  • aerockrose
    andrew engler (@aerockrose) reported

    8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

  • RayLin
    Ray Lin (@RayLin) reported

    every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

  • yankeeplug_
    Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported

    This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

  • Robbwith2beez23
    Robbwith2Beez (@Robbwith2beez23) reported

    @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

  • brick_factorial
    brick 🧱 (@brick_factorial) reported

    concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @tim_cook There is a problem with the Apple Store.

  • charlierybak
    Charlie Rybak (@charlierybak) reported

    I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.

  • Elev8torG68249
    elev8tor guy (@Elev8torG68249) reported

    @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

  • grok
    Grok (@grok) reported

    @ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?

  • RandyMarshonMD
    Randy “the viper” martin (@RandyMarshonMD) reported

    I just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍

  • BrotherBears85
    Brother Bear (@BrotherBears85) reported

    @Ledger Please focus on the Ledger Live issue on @Apple store.

  • landoscah
    little isa (@landoscah) reported

    I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

  • JonKissnerOhio
    Jon Kissner (@JonKissnerOhio) reported

    @fold_app The Fold app will not load on my iphone 13 this morning. Is there a technical issue happening? I have the most current version of the app according to the Apple Store and I have restarted my phone. Please advise

  • BAMivDrop
    BAMiv (@BAMivDrop) reported

    @9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.

  • SaiseiInvesting
    Saisei (@SaiseiInvesting) reported

    You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

  • Awake___NotWoke
    WCCO Adam (@Awake___NotWoke) reported

    @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

  • ussymula
    Usman Mamman Nassir (@ussymula) reported

    @BrownScorpio__ She could do it within the comfort of her room. Let her download the NIS Mobile application from play-store or Apple store. Furthermore, she could do the contactless biometrics using the application and send her old passport down to Nigeria High Commission London

  • MaryCoyle479264
    Mary Coyle (@MaryCoyle479264) reported

    @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

  • maddyluvzgaara
    maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reported

    DREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭

  • Brit_Parle
    Brittany Charlton (@Brit_Parle) reported

    It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

  • KangaSloth
    Kangaroo22 (@KangaSloth) reported

    @lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭

  • complexsimon
    Simon (@complexsimon) reported

    @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***

  • FurryMaleToday
    Furry Male Today 🔞 (@FurryMaleToday) reported

    @Gabriel50617891 @XXLWOOFIA Is just the sfw version, you could download the game on the play store or Apple Store and login with your account. The nsfw version is only on playhorny page.

  • twylarecrir
    Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported

    Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

  • LttleGel
    𝒢𝑒𝓁 ❣️ (@LttleGel) reported

    @WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.

  • ciprian__b
    Ciprian (@ciprian__b) reported

    @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on

  • HexerinNull
    Hexerin Null (@HexerinNull) reported

    @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!