Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 4 days ago |
 Ciudad López Mateos
|
Sign in | 19 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Abhiraj Damodare (@AbhirajDamodar1) reported@nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres
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Cory Schulz (@cory_schulz_) reported@tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly
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Aeryn is on Other Blue Site (@AerynChristie) reported7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8
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F Will (@FWill164996) reported@peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.
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Oglethorpe (@o_glethorpe) reported@AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).
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DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported@DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.
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The Beat-Oven✨ (@The_BeatOven) reportedCompanies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year
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Dianne 🌻 (@soaked2thebone) reported@johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣
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Zaik (@RealZaikTorek) reported@Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao
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Simon (@complexsimon) reported@mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.
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Sir Alex Ferguson Jr. (@AbimbolaJobe) reported@suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care
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Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reportedAnybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours
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Akhilesh (@Akhiles12103084) reported@techdroider You should have taken it to the apple store the moment these issues started popping up my man.
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Link (@0xLink7) reported@PolarisBankLtd My app is up to date fix your app on Apple Store
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Mark Levit (@professorlevit) reportedUpgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...
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Purewww (@neonpinkbag) reported@letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?
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Frank Gagliardi (@gagliarf) reported> Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine
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Cody (@feminin_ominon) reported@JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.
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Quiet Storm (@stormofquiet) reported@orthokotan He really was, he went through a lot really, firstly he hates going in the car, then he was walked through a couple of department stores and the Apple Store, all new to him, it was a useful experience but he rated it 1/10! Once he was home and the adrenaline went down he slumped!
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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Justin Dean 🇺🇸 (@JustinJDean) reportediPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”
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Vasily Alekseenko (@rarefounders) reportedTesting our MVP at the event with 250 attendees today. Last minute updates have been submitted to TestFlight and will take 5 hours 😱 but we won’t have time to test/ fix bugs before pushing it to Apple Store for the event. What can go wrong, right!? I’m stressed 😖
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brick 🧱 (@brick_factorial) reportedconcerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk
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Cassius 🪷 (@CassiusClove) reportedI cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .
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𝒢𝑒𝓁 ❣️ (@LttleGel) reported@WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.
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Dami Dina (@DamiDina) reported@PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today
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Danny DaMENACE (@DaMENACE37) reported@Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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Football Ferreira (@FootFerreira) reported@richnweirduke Take back to the Apple Store and report Arsenal for this problem
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Madame C. (@1shykitten) reported@VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.