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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Léa Bouchoucha💬
(@LeaBouchoucha) reported
(1/2) Hi @Apple @AppleSupport I can't use wifi via my iphone. Would it be possible to have an appointment in your Apple store? I already went to your iCare Paris Opéra store + discussed via your website to one of your employee and the issue is still unsolved.
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Jorge Rojas Plata
(@strangefluxx) reported
I was given some 2nd hand AirPods Pro last week, only problem is that the tips are too big, and they keep slipping out. I really don’t want to drive to the Apple Store to get the smaller ones. Anyone got small Pro tips that they’re not using, and would like to donate them to me?!
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redhead77
(@redhead77) reported
@LloydsBank can’t login again to the app and nothing to update in Apple store 🤔 please advise…
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❤Myrianne❤
(@IAmNewNew_) reported
I dropped my phone one day and broke one of the camera lens, so I go to the Apple Store and they said they don’t just fix the lens you have to buy a whole new phone 🙄
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Yessenia
(@yessinono) reported
Bring back live theaters! Or at least turn them into movie theaters, or something cooler than and apple store or urban outfitters. But at least they didn’t fully tear it down so I can’t come plain I guess
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kimberley😷
(@kmbowsundy) reported
First world problems: waiting at the @Apple store for 36 minutes for second time today… 😩
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Kyla Sylvers
(@Hey_KayKay) reported
@alexeptable I saw Zendaya at an Apple store with her mother as I was waiting on my computer to be repaired. She had on sweats and no makeup (that’s when I realized they were dressing her so much older with makeup). Her computer was broken. She got a new one. Her mom did most of the talking.
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caramel
(@cravestar_) reported
for my phone to not have been working all day yesterday, and to go to the apple store today for them to fix my **** in 10 seconds is crazy & a waste of my time & gas😭😭😭
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Amhz
(@_am_hoy_) reported
@7KEVINCLASSIIC Straight out of the Apple Store and I hv the issue
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🍞WonestBottlelona_Fan #BanterlonaSZN
(@Honest_ManUtd) reported
@VikramRMFC @Shahcasticdev @frenkie_stan Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!
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SJ Saturday ✌️
(@sj_saturday) reported
@nicole_xox810 Amen. Last time I went, the apple store made an error on my purchase. I wanted to lease the phone. They had me buy it 🙄
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Colored Baltimorean
(@AColoredBmore) reported
I just had the worse customer service experience in life at the #Apple store at Pentagon City in VA. The manager Pierre and the “genius” did not listen or understand the issue with my #iphone13 pro max. Nor could they give me an answer to what would happen if the solution failed.
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Justin McIntosh
(@justinmcintosh) reported
from
Nashville, Tennessee
@DiamondKloud @Apple I can use the exact same chargers and there’s zero issue with the 13 Pro. I went to Apple Store and they were zero help and don’t have any 13 Pros available for me to downgrade back to. Such a fail @AppleSupport. After years of Apple loyalty, this has me questioning.
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Jasper 🦦✨ Art Fight Team Bloom 🌱
(@sparklingotter) reported
It looks like I'm out an ipad until the apple store can hopefully fix it 😰 Apparently using a non-apple brand charger is a NO-NO, don't make my mistake and use a generic
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Baltimore's Chief Data Officer
(@baltdata) reported
@mattgonter @_alli_smith @baltimore311 sounds like this is an app issue on iOS that just showed up last week after an app update. app developers already pushed the fix, apple store just needs to approve.
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🏵️ down to agin-core 🏵️
(@ajcrowlor) reported
@coselia i think the tumblr staff is far more genuine abt their site than other big social media sites are, and this whole ban issue started bc of the apple store and what it allows... it's more complicated than just "tumblr staff bad"
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Scott Murphy
(@ScottMurphyInLA) reported
@Glenn__Kenny James L. Brooks at the Genius Bar in the Century City Apple Store. Michael Mann browsing pens at Staples. David Byrne at the old Sunset Virgin Megastore, coming down the escalator as I was going up.
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Tam Kam
(@myNATURALhigh) reported
@Apple ... Imma need yall to give me a new laptop b/c ain't NOOOOO WAYYYY this 2020 MacBook Pro should be humming after 30mins of use and dying 2.5hrs later after a full charge. Ain't no way. And this a 1TB version.. too much money for these problems. Apple Store see you soon!!!
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🌻 Nevin Thompson 🌻
(@Nevin_Thompson) reported
@karenkho This happened to me. But what happened was that, in order to resolve another problem, the Apple store told me to reset my phone settings. My iPhone then merged my Apple ID with my iCloud ID (different for some reason?) and I was locked out. Took about 6 hrs of calls and 2-3 weeks
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VeganCinephile
(@VeganCinephile) reported
Brought my moms year old Macbook pro to the @Apple store yesterday bc the display is failing. "Genius" told me it was $600 to fix. I told him my first Mac computer in 1988 didn't have as many issues as the newer ones, then I realized he prb wasn't alive back then.
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Shantanu Datta
(@ShantanuDatta12) reported
@DhwaniNanavati Just buy Apple Store Codes from PhonePe to recharge apple wallet. Every other form of payment is broken on the “OMG Monopoly, OMG trillion dollar behemoth”s store.
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Hasna
(@hasnaaxm) reported
apple store opening in qcm was such a brilliant idea cuz i don’t think i could’ve been able to go to the city after a long day just to drop my half broken **** off
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Angel❀BLM
(@BuniBubble) reported
@eggjert @_Vimp @SplatoonNA You need to check the Apple Store and click your account profile so you go down and look for the Nintendo app
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MikeZ 🌵
(@MikeZ_Tech) reported
@Tejanobrown I don't know buddy. I just don't have an answer. Prolly just gonna drive my EV down to the apple store and get an new iphone and google it. If the grid isn't down.
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👄
(@pslovemonica) reported
My Apple watch stopped working & the Apple store don’t know if they can fix it🤞🏽
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BRENT LAMB
(@Pblamb76Brent) reported
@RexChapman Speaking of STEALING Rex. You wanna go to the Apple Store bro?? Put down Hunter's crack pipe & get off **** Petes nuts.
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Brock Peterson
(@brockybirdie) reported
@pauljohnscott I’ve never had a problem driving through, I’m there weekly. Losing @Apple store, @aveda salon, and coffee shops has hurt, but it’ll come back. Still quite nice between Hennepin and Calhoun.
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VICTORY
(@vickiw32) reported
@ejeancarroll Take it to the Apple store. Tell them that it arrived like this and what are they going to do to rectify their error? Bring media, they hate bad press?!
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Alex
(@dobhailein) reported
@chaoschupacabra I had the same issue when I traded mine in for a 12 Pro. it didn’t work at the Apple Store but Ive heard phone companies are more forgiving than Apple.
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Adam Bednarczyk
(@AdamNBednarczyk) reported
Trying to find solutions to fix my iPhone that's blocked and the only ones I can think of is go to Apple Store but I need a receipt (and I don't have it since it's a gift from my partner's friend). Also, I got a google chromebook and can't find a good clean program to fix it.