Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 09/24/2023 17:25

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • Website Down 55.22%

    Website Down

  • Errors 23.91%

    Errors

  • Sign in 20.87%

    Sign in

Live Outage Map

The most recent Apple Store outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Sign in
BrazilBrasília Errors
BrazilFortaleza Errors
MexicoCelaya Sign in
United KingdomLondon Website Down
FranceMontreuil Website Down

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex93677985 Alex (@Alex93677985) reported

    @TMobile @TMobileHelp hello, I bought a iPhone from T-Mobile and replaced it 6 months later in apple store, due to HW issue. T-Mobile lock that phone again, but can’t unlock it for me. Because it’s not in the system. Please help. I have spent days on this and getting nowhere.

  • JERrricoS J E R I C O (@JERrricoS) reported

    Apple Store is down smh

  • ColeRoxann Rocksand (@ColeRoxann) reported

    @ChanaKimArt Like I’m not super technologically literate, but I’ve personally not had any problems with windows. In fact I’ve had more weird problems with Mac than PC. But a Mac is easier to just take into like an Apple store, where as PC? Not so easy to know where to go to get it fixed ime

  • payreverse MG (@payreverse) reported

    apple servers seem to be down or in the apple store

  • springflower_sk MAMAMOO ZINE⁷❖| Comms open | ⟬⟭ (@springflower_sk) reported

    @whatgirlnim If this is the problem then the way to fix it is either try and unlock the button by manually pushing it out or going to an apple store and they'll fix it

  • ladomibori la frenchie :) (@ladomibori) reported

    im so sad yall. i need to fix my screen asap and idk how i’m gonna afford it. my dad didn’t put a warranty on it and there’s not an apple store by me either. im so upset im going to cry

  • APasshole P A S S H 😷 L E (@APasshole) reported

    @ryno1185 @Apple My Apple Store has always replaced my broken/faulty Apple cords and headphones without hassle.

  • SolomonJnr SJ (@SolomonJnr) reported

    If the @Apple store team is unable to fix or recover my files for me, I'll just format and move. But all the same 🤞🏽

  • marmikp99 Marmik Patel (@marmikp99) reported

    @Apple I had Purchase iphone 11 on 12/08/2020. From Apple store. And I faced issue regarding non function of e-sim. I even filed complain with Apple care and submited my phone for repair in care, but even after 15 days the probelm is not solved. #Unhappycustomer. #Badservice

  • marmikp99 Marmik Patel (@marmikp99) reported

    @AppleSupport I had Purchase iphone 11 on 12/08/2020. From Apple store. And I faced issue regarding non function of e-sim.I even filed complain with Apple care and submited my phone for repair in care, but even after 15 days the probelm is not solved.#Unhappycustomer. #badservice

  • toosuretozier clay (@toosuretozier) reported

    @poornell i knoooow. :( i'm gonna try to see if they'll fix it at the apple store next week. my hope is that i only need a new nib, fingers crossed.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @idanwekhai11 @DStv With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • jsr72748 jsr72748 (@jsr72748) reported

    At Apple Store Knox Street Dallas. Brother in New Orleans ICU, driving tomorrow, iPhone 7 phone ring erratic, missing doctors’ calls Apple Support can’t fix, said make appt. Made appt. but need urgent help. Knox Street supervisor denied emergency request- tragic!! @AppleSupport

  • marmikp99 Marmik Patel (@marmikp99) reported

    @AppleSupport I had Purchase iphone 11 on 12/08/2020. From Apple store. And I faced issue regarding non function of e-sim. I even filed complain with Apple care and submited my phone for repair in care, but even after 15 days the probelm is not solved.#Unhappycustomer #Badservice

  • DStvNg DStv Nigeria (@DStvNg) reported

    @Bellz_MrsOD With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • DStvNg DStv Nigeria (@DStvNg) reported

    @blazebaba49 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • DrDoctorHannah hannah 🍌 (@DrDoctorHannah) reported

    Trying to pick up my order at the apple store in Raleigh and apparently their systems are down.

  • nickiville_ Agent of Chaos 💕 (@nickiville_) reported

    Two days later and I’m still thinking about all those people falling in that water outside the Apple store. Lol. Like that was wild. lol. Especially the woman. I heard the splash before I even saw her down lol. Poor baby.

  • AlanBleiweiss Alan Bleiweiss (@AlanBleiweiss) reported

    @AkvileDeFazio Yeah shutting down was what I had to do last time I ran an update (not the current one) and that worked for me. Hope you resolve this without having to find an open Apple store and bring it in.

  • HyenaPhoto Hyena Photography (@HyenaPhoto) reported

    @DemiDevinexx Turn it off and leave it off till it's dry. If it doesnt work then maybe the apple store can sort it - it's no different to someone spilling a drink on it and that happens often enough they must be used to that sort of fix

  • DStvNg DStv Nigeria (@DStvNg) reported

    @hayzedimole1 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • curlymanej j (@curlymanej) reported

    i am so sorry for the people dealing with phone issues ESPECIALLY when the apple store closed. *moment of silence for you strong warrior*

  • eshan_shetty Eshan Shetty (@eshan_shetty) reported

    Josh joins @apple. All major tech firms down except Apple are down. Stoked for what’s to come, huge catch for apple, apple store has so much potential. I was really hoping I would get the opportunity to work with josh at @GreylockVC but can’t wait to see what he does at @Apple

  • debug8 Donnie now our Guiou apparel (BLM) ★ (@debug8) reported

    @StarishHeaven oh ok. just was worried you were up all night working on it. Still if push comes to shove and there are still problems, do you know of any places to take it in to? Like an apple store or into whatever your provider for you phone is? Just trying to help

  • violentlycurly violentlycurly (@violentlycurly) reported

    @Procreate Thanks, I tried all of those things already :r I guess I've got to take it into the apple store to have it looked at, but COVID is making that pretty difficult. I rely heavily on my iPad for my work, so I can't really afford to be without it or my productivity will go down to 0

  • DStvNg DStv Nigeria (@DStvNg) reported

    @shotblaqboi With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • marmikp99 Marmik Patel (@marmikp99) reported

    I had Purchase iphone 11 on 12/08/2020. From Apple store. And I faced issue regarding non function of e-sim. I even filed complain with Apple care and submited my phone for repair in care, but even after 15 days the probelm is not solved. #Unhappycustomer. #Badservice.

  • DPaster D Paster (@DPaster) reported

    Apple store down

  • DStvNg DStv Nigeria (@DStvNg) reported

    @J_erryPay @DStv With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • TheOnee_21 Prettyy 🌺 (@TheOnee_21) reported

    My apple store not working wtf is wrong with it