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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (49%)
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Errors (33%)
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Sign in (18%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Website Down | |
 Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down | |
| Ashburn |
Website Down | |
| Monroeville |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Malaske
(@MalaskeTara) reported
After being with @Apple for about 12 years now I am about to switch because every time I have a problem I have to drive to an Apple store and NOT WHERE I BOUGHT THE PHONE @ATT 🤬🤬🤬🤬🤬
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Darth Nasher
(@Kool_Nash) reported
@kaiordiie I had the same issue, i have apple care. I took them to the Apple store & they replaced them.
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jaclyn
(@j_n_foster) reported
The real problem with the Avengers “hat and sunglasses” disguises is these hats are all brand new. Clearly purchased like “oh **** I need a hat disguise.” Anyone normal who wears a baseball cap *inside* a cafe or an Apple store has had that hat for years.
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/dev/null
(@sunildvr) reported
@michael_tigas I once had that kind of thing with an iPhone 5. Turned out to be a software power management issue resolved by complete wipe and reinstall. Worth checking with Apple store to rule that out (or if it’s a hardware fault maybe get it fixed for free?(
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William Allbrook
(@willduo) reported
from
Malmesbury, England
Last week my @Apple Mac presented me with a request for a #Firmware password on start up. This necessitated two trips to an Apple store, two days loss of my computer and a charge. No one has been able to explain how this transpired. As far as I’m aware it was not down to me.
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ryan robertson
(@ryder0723) reported
@TMobileHelp So I went into a store today to get my phone switched out (I phone 12 pro). It has been shutting down randomly and I have to restart it. I was told I have to go to an Apple Store. Is that correct?
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Laura Crouch
(@LauraCrouch98) reported
Online #Apple Store down ahead of AirTag, purple #iPhone 12 preorders
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Grace Ward
(@b_grace_ward) reported
Hey @Apple @AppleSupport -- your post-sales Apple Store telephone agent Becky is wonderful and so nice! We spoke on the phone earlier about an order I had a problem with and I really enjoyed speaking with her. She took good care of me.
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Justin Swanhart
(@justin_swanhart) reported
@jsrailton @hypervisible I discovered deeply intrusive malware on my iphone, had to take it to the apple store and get a level one tech on the phone to try to diagnose the problem. it was stealing all my passwords, passing my traffic through a proxy. a short while later, apple announced keyboard vuln
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L
(@mystostranger) reported
@Apple Why would I want a phone I can’t fix on my own without bringing it to an apple store?
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sainadh ganesh pavan
(@sainadhganeshpa) reported
@AppleSupport hello Apple support, I was having multiple issues with the iPhone 12 Pro(apps will not open, call drops, far-side cannot hear my voice) I have screen recordings as an evidence to these problems,visited Apple store and now my problem even got worse and no replacement
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Ed Scott
(@EdScottLondon) reported
Everytime I go to the Apple Store with an issue with my Mac knowing I have Apple Care I always feel like I am an American going to the hospital with the crazy system they have over there.
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e.carter67
(@e_carter67) reported
@callmesairyn @Apple Same! Had to buy it (11Pro Max Bc of course that’s all they had in stock) at Costco. Our Apple store was closed forever Bc of COVID. Then I got sick and on top of it all, I still haven’t received the promo Costco offered me. SO disappointed. Over $1000 for a slow, glitchy phone
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Amelia Kresnik @ Tales of Arise HYPE
(@AmeliaKresnik) reported
I personally think this Apple ID Locked for security reasons is a Apple Store problem... I hope @Apple can look into this cause this is getting really flipping annoying for me to go and see if any of my app games needs an update or something...
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Mitesh Shah
(@realityviews) reported
Do not search for Hotshots app, HotShots app was taken down by Apple Store in June 2020, and by Google Play Store in November 2020.
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Hazel Moon 🌙
(@goblinfurby666) reported
@101geccos @disappolntment1 Go to the Apple store they can fix it
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AJ #GHG 🇮🇹
(@GenoManager) reported
Where do you buy cheaper iphones? I'm not down to get shafted by the Apple Store
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𝖏𝖊𝖒
(@timetravelart) reported
Finally making the drive an hour away, to the nearest Apple store, in an attempt to fix my Mac Book Pro screen. Completing homework assignments from my iphone has not been ideal lol
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Si Nicholls
(@PlutosSun) reported
@_ItsKittyKate Its a good site, but they recently had problems with apple store if your on iphone
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big pong champ
(@dumpstrchicken) reported
Quit showing up to the Apple Store without an appointment and getting mad that you can’t be seen today. Act how you would act if you needed to see a doctor for an issue you’re having. It’s the same concept.
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Dee
(@fancyfeet07) reported
Anyway… the ****’s not working, and I am FRUSTRATED. LOL And I had a feeling in my gut if I took it to the Apple store, they were going to say the phone was beyond repair, because, why wouldn’t they seize the opportunity to make a $1400 sale? It’s a 6s Plus and Apple is on 12!
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Coach D
(@21CoachDouglas) reported
@MissNriaka You may have to reset your Apple Watch but I would go to the apple store and see if they can fix it before you reset it. My expertise in this area are at their end lol
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Matthew Golz
(@MatthewGolz3) reported
I have been trying to help recover my wife’s Apple ID password for over a year now. Multiple visits to the apple store , promised phone calls to recover never happen. Problem is Verizon salesman entered on new phone a different Apple ID and password because she forgot old pswrd ?
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Lito ✨
(@ZoomActivist) reported
My Face ID broken and they want me to go to the Apple store💀
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Nil_pacino
(@Bignil22) reported
I rather trust a thot instead of going to Apple store, they be lying with there appointments. Trust issues
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factcheckyoass
(@factcheckyoass) reported
@STARZ I can’t login to my STARZ app the contact the developer link in apple store leads me to STARZ website which has no way to submit issue.
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Lily ₍ᐢ.ˬ.ᐢ₎
(@usagimiimii) reported
They COULD technically roll back the data on the server, but that's too extreme. Also, if you're thinking app stores are the cause of this, Chinese PGR is available on Apple store, so there's no excuse for shafting Global like this, alas... The damage is already done.
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Kawaiipony Productions {Itzel C.D} #StopTheShock
(@Kawaiipony_VA) reported
(3/4) So I’ve tried finding ways to fix it without having to see the inside of device (cause I ain’t tech savvy) or me needing to go the the Apple store. And as of currently, it’s still failing. If anyone knows how to this without me needing to do that stuff, please tell me.
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e.carter67
(@e_carter67) reported
@Apple So frustrated w/ my 11Pro Max. It has never worked correctly. Had to buy at Costco Bc our Apple store was closed forever (COVID). Then I got sick & on top of it all, still haven’t received the promo Costco offered me. I’ve given up. Over $1000 for a slow, glitchy phone.
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𝖏𝖊𝖒
(@timetravelart) reported
That moment when the Apple store employee can’t figure out a syncing issue and says you’ll have to call the 800 number… so, instead, you walk out the doors and figure it out for yourself in less than 10 mins 🤓