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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (37%)
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Sign in (31%)
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Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Errors | |
| Geneseo |
Website Down | |
 Zürich |
Website Down | |
| Tacoma |
Errors | |
| El Paso |
Errors | |
 Morelia |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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puddna.🍉
(@BeautyInThaHOOD) reported
Do y’all know if the Apple store fix the phone the same day or you have to make a appointment.
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The Optimist
(@futureanticip8d) reported
One other thing @AppleSupport, Blaine/Blayne a tech at the Apple Store in Crab Tree Valley mall in Raleigh is either incompetent or a liar. He tried to convince my wife that a broken antennae was the reason ITunes on a lightening linked laptop was not able to see the device.
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Gentle Genshin Guidance
(@genshinguide) reported
@zhongkae There are statistics...problem is NONE of them are the total. Someone will post just the Apple Store stats in Japan from 6 months ago and act like it's the whole thing.
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The_hope
(@Gq_kevv) reported
@Apple need to come to my house and fix my iPhone I’m tired of going to Apple store
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RHB Group
(@RHBGroup) reported
@hazrina92 Please advise to download "RHB Mobile Banking App" at Apple Store / Google Play Store if your device is under iOS 15 version. Please DM us screenshot of error page and your details if you facing any issue for our further checking and assist. Thank you
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𝕬𝔍
(@GRIMMYRAX) reported
@AF_Tiresome_ @CrispsCold I’ve never broken my iPhones before. I did crack a screen protector on my iPhone X by just trying to put it on though. That taught me to never buy a screen protector from the Apple Store ever again. 💀
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Im tired of this grandpa
(@LLSqueeze) reported
I WANNA YELL SO BAD!!! lol I’ve been tryna get in my phone for the past hour or so….. I drove to the apple store told security at the front he’s like “oh I can help you “ Buddy tapped my screen w/ 3 fingas and fixed my issue 😩😩😩😩😩
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Ross Brown
(@rossbrown) reported
@MitchBenn Rear Camera working fine tests the rear mic (and the software). Voice Memos tests the bottom mic (by the Lightning port). So this means it’s the mic next to the receiver that’s not working (top front, in the notch). Google how to clean it. If that fails, Apple Store time.
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jenny 💖
(@justjennyttv) reported
good news: I’ve got a back up pencil. Bad news: the nib is broken and I don’t have time to go to the Apple store and pick up new ones before my flight tomorrow. Just dropped $40 on same day delivery so I can get my September commissions done by the end of the month 😩
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Jack Davies
(@moodypiro) reported
@andrewmartonik Springboard crash on my iPad after “upgrading”. Gotta take it into an Apple store. Their online support had no idea how to fix it except “have you done a hard reset?”
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CarolinaATX
(@carolynrivas) reported
Beware! IOS 15 killed my iPhone 6S Plus. No big deal but while in the Apple store, heard another person having same problem (iPhone 12). My phone updated overnight & seemed to be ok but soon started reboot loop. Couldn’t update or factory reset with iTunes. #ios15 #ios15bug
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kevgnyc
(@kevgnyc) reported
Happy having an Apple store in the neighborhood. Because despite what people swear, Macs are always having problems. Don't get me wrong, right now they're the best computers but they also have their flaws. I'm about to be on my third charger for their newest M1 MacAir
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Chris Worley
(@cdub1900) reported
Well, you sat on it a few days. It goes into your car, but it isn't exactly like the @apple Store is right down the street so it stays in the car a few days. Plus, it is still the middle of a pandemic so you try and time it for a day/time that isn't too busy.
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Lele ✨🥀
(@AleaNicoleee) reported
I miss my macbook 🙁 the mf apple store needs to hurry up & fix this **** 💔
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Juanito Fatas
(@JuanitoFatas) reported
My laptop arrived from repair few days ago and it’s broken again. I’m enroute to Apple store again 🙃
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Devan Sabaratnam
(@dsabar) reported
Now, bear in mind that I live 3000km from the nearest Apple store, and there is only ONE authorised Apple repair centre in my town. No problems, I took it in and they quoted me $250 to get the fan replaced. I gave them the immediate go ahead... (cont'd)
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ian ‘storm’ b
(@xStormxBringeRx) reported
@The_4KChef I'm not sure whether to get the Hitchcock classic collection or not. It's down to £45 but I can get all 4 for £24 from the Apple store
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Tristan ➐
(@cityboytristan) reported
i’m so slow when it come to buying stuff to the point i would ask the apple store do they accept apple pay
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.
(@certifiedjared) reported
Does anyone know how to fix a Mac computer booting up to a folder with a question mark… I don’t wanna go to the apple store lmao
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No Longer First Place Philadelphia Phillies
(@severedlimb666) reported
Love to sit in the Apple store for a ******* hour after making a useless appointment because their terrible product stopped charging!
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Adam✨
(@AtomLabX) reported
@benjaminjhuynh Every time at the apple store when someone come and ask me to talk me, I would say I’m in trouble? But the reason is, the “feedback culture” was set at the store where every time someone wants to give you feedback (it’s negative and bad) it’s never good or positive.
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Alex Hall🦮
(@mehgcap) reported
It's only Wednesday, but I get a jolt of excitement each time I hear a truck that might be a delivery truck coming down the street. This, even though I've not yet gotten shipping details from the Apple Store. Actually, I should probably check on that...
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Katelyn Gadd
(@antumbral) reported
@_danilo Ease of repair doesn't just mean that Grandpa can stick their hands in there. It also means Grandpa can take it to any local repair shop and know the staff there can fix it, instead of having to drive 2 hours to an apple store.
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Elizabeth Armistead
(@ElizabethArmis7) reported
Has anyone had trouble trying to get through to the Apple store in Leeds? I bought 2 apple watches yesterday and they didn't email me the VAT receipt? I have been trying too call them without fail, can anyone help?
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fabio zugman
(@fabiozugman) reported
2019: I noticed I didn’t need a VPN at an Apple Store in Beijing. It was probably a glitch or Apple has really big *****. Also OMG the party is cracking on tech
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Hego Damask II
(@HegoDamaskIII) reported
@MacRumors Nope, I remember when I reserved the iPhone X at my local Apple Store and was 5th in line meant for reservations. The non reservation line went outside and down the street. A lot of unhappy people who though they could get one without a reservation.
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Tyler Waldron
(@tylercwal) reported
@T1D1App we were told at the hospital for our daughter that the app would be removed eventually (no reason given why) and today we are having problems installing it from the Apple Store. Has it been removed? What is the issue? We've loved using it for the last 10 days.
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shevvyt
(@shevvyt) reported
@emma_vogelmann Photo ID is a prob. I’m so old I have a paper driving licence! I don’t have a passport either. I wanted to buy an IPhone from an Apple store but couldn’t because I don’t have photo ID. My Blue Badge with my photo isn’t accepted. Photo ID is a problem for older disabled people.
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Shayna
(@ShaynaPatel) reported
@joshwa_vin Happened to me, spoke to apple support and they told me to go to an apple store and they'll fix it. Went to the apple store and the guy said they lied and I have to buy a new phone. Bought a Google phone cus **** apple.
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Edward Schneider
(@TimeToCook) reported
I'm back from the Apple store, where the tech took his time and diagnosed my laptop's problem - and did not try to sell me a new computer (not unknown in such places): it will be repaired and delivered to me in a few days. A great relief: I don't like the current small laptops.