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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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TheRealZyniya.Dior💛
(@Zyniya_Dior) reported
@snapchatsupport I can’t even make another account that’s crazy. I went to Apple again. So many people have went to the Apple store. Apple is gonna comment on it next Ik it. This is becoming a big problem on tiktok.
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Vaccinated Tesco Baklava 💉💉(Becki)
(@igirisujinbeh) reported
Cycling back down to the apple store again later (when I thought it was be cooler but NOPE) and I’m gonna have to get another bubble or ice cream. Whichever I come across first
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みあ
(@dmiarzl) reported
my airpods is having problem since last night and i cant sleep bcs of that and what is worst is i cannot go to any authorized apple store sbb the nearest one is in alor setar 😭😭😭😭
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shaneparis
(@parishalifax) reported
@nlynch @realfatapollo @EastlinkSupport Can't log into work server / Cannot connect to EA sports / bell fibe tv not working / no apps loading from apple store to be able to download /
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sam ४
(@sylvieskate) reported
@NicoleAMaines @Apple mine did that once. were you at maximum storage?? if it keeps warning you about storage and you ignore it, and then you shut it down, it'll stay on the logo and not turn back on. I had to take mine to the apple store and they wiped it to get it back on, lost all my photos:(
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Jim T.
(@Jtoth28959236) reported
@KLouie70 @JonahofNinevah I have never owned an apple product, mostly because those that I know have the same customer service issues you must have had visiting an apple store.
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Mario
(@squaredpx) reported
@Larkef Si random than even on the Apple Store could reproduce it or find anything… they told me to call AppleCare so they can install some kind of logger to identify the issue… Out of curiosity, which Mac do you have?
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Urja J.
(@urjajoshi20) reported
@AppleSupport @Apple I’m having trouble understanding your policy, isn’t @MapleAPR an authorised apple store ? Why can’t y’all assist me with the replacement ? It’s very disappointing to know how y’ll been treating your loyal customers.
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John Clark ABC11
(@JohnClarkABC11) reported
The Apple Store was mysteriously down on Tuesday for about an hour, but emerged from the downtime with a brand new look. More in our tech report at 5:25AM. #ABC11
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Nasser Alwehaidah
(@BoBaders) reported
It used to be one minute experience to get broken Apple EarPods replaced in Apple Store. Now you have to wait and answer all these questions. Thank you @AngelaAhrendts for ruining Apple Store. @tim_cook needs to fix @Apple broken in store Genius experience.
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Pierwitch Project
(@pierwitch) reported
@NikkiiKaya The guy in my apple store would ask you: "Did you try to put your phone in some rice to fix that ?"
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Nishi
(@Nishi59696719) reported
I purchased iPhone 12 for 85,000 INR from Apple store India. But unfortunately the device delivered was faulty, upon iPhone set up I found multiple application flaws in the IPhone12.I reported the issues to the tech support team and they were helpless in resolving the issue.2/6
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Louie Mantia, Jr.
(@Mantia) reported
The way Apple does repairs now is so bad. I’m not excited to go into an Apple store and them tell me they have to send it away for a few days and me be without a laptop again. It’s brand new. Wipe it, go repair it, let me walk out with a new one. Fix it on your own time.
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Nina Silk
(@nina_silk) reported
@mcmillen It was amazingly reasonable. I find it difficult to go from years on android to iPhone. But I like the idea that if I have a problem I can bring it to the Apple store. Also, as I said in another comment, pixel 5 did not recognize my fingers. The Apple did. That’s basic.
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Mari | 🩸
(@Luvmazeyg) reported
Bc I’m thinking it might need to be updated but I remember a professor of mine saying that it messes up with zoom idk I just want to try and fix it before I have to take it to the Apple store or the little computer repair store near my house
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𝚋𝚍𝚞𝚋𝚜.
(@tballdadben) reported
How exactly does it make sense for @AppleSupport to quote $181 to fix my AirPods 2 (for technical problems, not accidental) when new ones cost $159 on the Apple Store?
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iBlogster
(@iBlogster) reported
The #AppleStore is back up and running after a brief outage, and it now has a whole new look. The previous dedicated "shop" tab in the navigation bar has also been reinstated by Apple. The new shop homepage resembles the Apple Store app for iPad and iPhone in appearance.
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DeepDish_
(@DeepDish_) reported
@jackbutcher Tragic witnessing a hearing challenged elderly man with note pad in hand adamantly having Apple store concierge address this issue. I knew exactly what he was referencing. Would have been great to be able to block /en masse/.
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Ricardo Santos
(@obgyn_pt) reported
@rmattila74 That would be the equivalent of hacking Microsoft updates or Apple store, or even the Visa network. PKI is extremely secure. If someone is able to do that our problem is much greater than the OTA in cars. And not having internet will not help in the "added equipment" scenario.
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sultan of lapaz
(@realnegar) reported
Thing is every buyer tries as much as possible to be smart down here. An iPhone 12 pro max 256gb is 1300$ at the Apple store USA (without taxes). Ie 1200x6 = 7200ghc . Ship it + duty for for (avg) 150$ x 6= 900ghc . Total=8100ghc . Even if u get a friend bring it for free
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sultan of lapaz
(@realnegar) reported
I once had a customer who bought a brand new iPhone from Apple store usa . This dude wanted to pay 2/3rds of what he paid in the USA bcos he had the impression all phones on our market are "shopped" phones and thus he shdnt be payn a higher price down here
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PISSED OFF TAKER
(@madandpissedoff) reported
GOODBYE TO THIS MALL. One of the mall walkers Arthur fell running to the bathroom and made a mess outside of the Apple store. Looks like he kicked down a stall later in his anger could’ve all been avoided if the mall opened earlier.
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Volts PC
(@Volts_PC) reported
@tme_michael **** with the apple store going down earlier today this sounded so possible
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𝓓 𝓲 𝓝 𝓾
(@dinesh_mega007) reported
Was reporting this issue since 1 year and apple support was a bit dodgy. Even went to apple store twice and did hard reset the iPad twice. Still the issue persists. @Apple @LeakerApple @AppleSupport
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Wesley Flett
(@Wes_flett) reported
Does anyone remember that vine of the girl going to the Apple store Girl: says something about fixing her computer Employee:and what is the login is password? Girl:you’re going to judge me (in distress) E: I’m not going to judge y- G: Harrisdaddy no spaces Miss her content
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John Dz
(@jdzienk) reported
@ClarkHoward @GasBuddy Warning. @Gasbuddy was using so much battery power on my iPhone that the apple store strongly recommended removing it. Maybe it’s changed but that was a major problem. Has that been addressed?
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Chris Morrison
(@ChrisMo22623271) reported
@PretzelJones @Revenator3 @MldGhost charge ridiculous amounts for simple repairs which always exceeds the price of a new device because apple don't want to fix old devices they want you to buy a new one. I watched a video by a guy called Louis Rossman where a guy went into the apple store asking for his ipad (I
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Apple & MUFCfixtures
(@UnitedByApple) reported
@andymallins I had 14.7 on mine. Brought it up at the Apple Store today. Reportedly no issues with it.
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Ace
(@AceofHearts2111) reported
Going to the apple store today to try and fix my computer :D
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Said
(@said_sotelo) reported
@XAANTAL2 @NianticHelp I have the same issue still banned in my account I use the origina app from the apple store