Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	5 days ago
Ciudad López Mateos	Sign in	20 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported 19 seconds ago

  @looksmhee Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

• 
  Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported 1 minute ago

  Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

• 
  whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported 5 minutes ago

  Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

• 
  Eko (@Ekoofficial21) reported 12 minutes ago

  @Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store

• 
  rudestlittlebitch🩰 (@onikaitaly) reported 15 minutes ago

  @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

• 
  🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported 19 minutes ago

  @sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.

• 
  anon (@anonmoneyguru) reported 19 minutes ago

  Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

• 
  The Notorious CTE (@H4R4M8E) reported 21 minutes ago

  @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

• 
  Wigetta ✨ (@WigettaGaming) reported 21 minutes ago

  @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 23 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported 28 minutes ago

  @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

• 
  **** Dev 🇨🇳 (@sadchineseman) reported 30 minutes ago

  @TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure

• 
  Snake with Feet (@Snake_With_Feet) reported 31 minutes ago

  @PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue

• 
  Fragile Athlete (@fragile_athlete) reported 31 minutes ago

  Apple care is ******* useless. It’s been damn near a month bc Apple is “waiting for my phone to be in stock” and that’s after the whole fiasco of driving 3hrs to an Apple Store twice when they were going to “fix” it.

• 
  Cromwells Ghost (@CromwellsGhosty) reported 34 minutes ago

  @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

• 
  Ryan.S (@Ryan_Lee89) reported 34 minutes ago

  @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

• 
  F Will (@FWill164996) reported 36 minutes ago

  @peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.

• 
  Justin Dean 🇺🇸 (@JustinJDean) reported 37 minutes ago

  iPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”

• 
  nana kong ✞ (@____NanaKong) reported 43 minutes ago

  my favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.

• 
  Leah 🎀🤍 (@cosycatleah) reported 46 minutes ago

  I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

• 
  Marz (@marzrocks) reported 48 minutes ago

  @paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you

• 
  Quiet Storm (@stormofquiet) reported 48 minutes ago

  @orthokotan He really was, he went through a lot really, firstly he hates going in the car, then he was walked through a couple of department stores and the Apple Store, all new to him, it was a useful experience but he rated it 1/10! Once he was home and the adrenaline went down he slumped!

• 
  Famous14u (@famous14u) reported 49 minutes ago

  iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

• 
  Nomen Nudum (@Nomen76) reported 50 minutes ago

  I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

• 
  Kavindu Gamlath (@Gamlath24) reported 51 minutes ago

  @ravikiran_dev7 Buy $20 Claude Code subscription and start building small apps that help users to fix specific problems, create a landing page, add that Apps to download (if you can invest, publish on play store and apple store). So under $100 you can build 30 apps. So worth trying it.

• 
  Randy “the viper” martin (@RandyMarshonMD) reported 51 minutes ago

  I just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍

• 
  baby~ Blue🌙 (@v0calline) reported 52 minutes ago

  At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

• 
  Robbwith2Beez (@Robbwith2beez23) reported 52 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  VICΞ 𝕏 (@ViceXXII) reported 53 minutes ago

  @matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks

• 
  𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported 53 minutes ago

  @retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up