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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Niranjan Kulkarni
(@kulkarnin033) reported
Dear @Apple the after sale service is not good in India. Please setup an authentic apple store to solve our problems. These so called authorised service centres are not good enough. Please check on YouTube for people complaining about this.
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𝖌𝖆𝖇𝖊 🏳️🌈
(@TheGabeV) reported
Im at the Apple store and their system is down so they can’t give me my MacBook. Im *THIS* close to having a meltdown 😭
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James Atkinson
(@jimmyjamesuk123) reported
@VadimYuryev @AAPLTree Wow, interesting. I wonder if there are still some software issues. I tried one at the Apple store earlier and was surprised when using handbrake. Hardware encoding of hevc was very similar to software encoding. Must be an issue.
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Caitlyn Carlson
(@carlson_cait) reported
@david_a_zimmerm I had this issue with my computer last year--take it to the Apple store if it keeps happening. There's an issue with this model that sometimes the keyboard goes out. (They replaced mine and it's worked perfectly since.)
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Bill Williamson
(@eunjuboi) reported
@xJayciii I was using the iPhone XS Max but I updated the phone to like iOS 14.6 and it overheated and broke something internally. I went to the Apple store to fix it but they said it would cost 700 dollars .. which pissed me off to no end ... tbh I was gonna buy a Samsung instead of iphon
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Da Nakibzoe
(@danakibzoe) reported
That would be the solution to the problem, if both WhatsApps are available in the Mac Apple Store. @AppleSupport @WhatsApp
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matty (they/them)
(@mthwsih) reported
y’all remember when i shot my shot at the cute apple store guy through my customer feedback survey and never heard from him 😭😭😭 down terrible
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Leon Kluthausen
(@LGKluthausen) reported
@GooberandBuddy @SnazzyQ So if people are not supposed to have stuff this fast, should apple not be selling it? I've seen people just go to the apple store and buy the new MacBook Pro. So they will have this problem too. Should they wait too, even if they waited till the refresh to update?
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katiejames
(@katie_james81) reported
someone stole my debit card info and bought perfume and little boy clothes… at least hit the Apple store if I’m going through all this trouble?
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D
(@ihateyallfrfr) reported
@VersaceRivera Normal. You can also hold the volume down and lock button for about 15 seconds and it’ll force the phone off. But if neither of those work you will need to make an appointment at either geek squad or the apple store and have the entire display replaced.
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Arthur Dieduksman
(@artje60) reported
@AppleSupport I have a macbook that I have updated to but now my macbook doesn't work anymore. wanted at 2 apple store and now the 661-02252 Logic Board,ETSI, 1.2GHz, 512GB appears to be broken. that repair would cost me 673.29 euro. think this is ridiculous
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W
(@PhoOakley) reported
from
Cerritos, California
@Apple here I am at the Apple Store in the Los Cerritos Mall, still waiting for my 4:00 appt that they took 15 minutes to check me in. Now, 22 min later, not a single tech has come to do what was promised after multiple attempts to rectify this problem
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Coby R
(@CobYanRa) reported
@coinbase Hey why Apple Store removed your coinbase pro ? Why can’t transfer coins to other walet ! Coinbase is not working pro let me log in but can’t do **** with it fix it
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j
(@dumpong) reported
Waiting in line for the glitch core bath room. I’m at the apple store where is the apple?
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ᏖᏒᏋ🥀
(@_TreDavis) reported
Tryna burn down the local apple store
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Beard 🌐
(@Beardtimusprim1) reported
@RayynStorrm I forgot about the whole chip shortage issue and thought I could walk into an apple store and walk out with an iphone 13 with trade in.
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Crimmer
(@1NationUndrwood) reported
@IAmSolo23 SMC if busted is $100 fix at Apple store, I was bitter when they wouldn’t just sell me the ******* cable and had to do it themselves.
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Jammer@飽きない自由
(@e_jammer) reported
@1Password Can't launch the app. I have used 1P for 7 years without any trouble. Recently after I updated it following Apple Store instruction, 1P does not launch. My iPhone is old and iOS is 12.5.5. Any info?
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Kaligirl310
(@Kaligirl310_) reported
@9to5mac @benlovejoy I went to apple store to check it out, this is a terrible design no Face ID really?
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Shiva
(@Shiva13786935) reported
@investvoyager unable to update app from apple store. And unable to see our portfolio. Everytime we login it’s asking us to update app and when we click update on App Store app is continuously trying to download. Any quick resolution would help.
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WTBdozie
(@WBdozie) reported
@RobTopGames Hey @RobTopGames can you fix the bug in the apple store and update all versions of geometry dash. It is not allowing me to play geometry dash on iOS 15. Please fix this.
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Rafael de-la-ghetto
(@CHVSEN_CVSH) reported
Went to the Apple store a couple of days ago to get my phone fixed and they told me nothing can fix this phone. I get to my job a couple of days after and hook up my phone to a computer here and wallah, it’s back working.
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Andrew Westgarth
(@apwestgarth) reported
@peteri The Apple store suggested the sim release tool last time I had that issue, at least it’s blunt so less likely to scratch maybe?
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✧✬R✬✧
(@ctrlfrkk) reported
When the 30 billion spongebobs are running after the snail trapped in a glass mason jar but the Jeff bezos monkey nft is too busy falling down a flight of stairs at the Apple store
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Kendra Heart 🎀🌙
(@kendraheart__) reported
The lady at the apple store said that its a common problem and it might just be replaced if they cant fix it, yaaas!
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ᴺᴼᵀConnor Fogarty+ ✊🏻✊🏼✊🏽✊🏾✊🏿
(@CDFman) reported
@scott_s3 @Vyyyper Also why not go to the apple store and pic it up thats what I did with my AirPods put the order in this morning and went down and got them.
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#HGVShortage
(@redeader) reported
@GoldstarTLTD When can I come down and check out your great trucks, I might have to have my IPad repaired at @Apple store Thurrock soon , could kill two birds with one stone
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ericky n foo
(@psychwardtrolls) reported
I’m shamed every time I go to the apple store for a fix
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The Gold Lions
(@thegoldlions) reported
So I like to boast that I'll ditch my iPhone for a folding Android device one day. Problem is I have no desire to leave iOS, the appeal of the Apple ecosystem is very real, and being able to service my iPhone immediately at an Apple store is HUGELY important.
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i, too, overflow
(@iwishiwasafinch) reported
@garfooble and I know this is partially my fault but!!! idk!!!! when I gave my Mac to the Apple Store to fix and they told me that they didn't have to replace the hard drive I assumed????? they wouldn't wipe my hard drive?????