Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (43%)
- Sign in (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Billy-Montigny
|
Sign in | 11 hours ago |
|
Nantes
|
Website Down | 27 days ago |
 Capitólio
|
Errors | 27 days ago |
 Adelaide
|
Errors | 1 month ago |
 Ahmedabad
|
Sign in | 1 month ago |
|
Ahmedabad
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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🫧Knicole (@Knicoleleo) reportedMy battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒
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100and1 Gadgets Orchid (@mollfixdiapers) reported@69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.
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T ✿ (@tbeenbrazyyy) reportedlocked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow
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EMZY GADGETS 📱 💻 🔌 (@EmzyGadgets) reportedNo be you go teach me phone business or talking about 13 pro max because you be dealer too. Which one is I don’t import the ones with original screen ? If you like buy 13 pro max from Apple Store by yourself, it’ll still hit the green screen if it’ll do. This is the general issue about the iPhone 13 Pro Max globally. This has nothing to do with refurbished or original stock. You’re the one probably buying a refurbished phone. I import my stock from Canada and USA directly from legit suppliers. Like I’ve said before, it is not all 13 pro max that do comes with the screen issue, because even the ones I sold from last 2 years to last year. The earliest complain I received from someone is after 8 months of usage. 13 pro also has screen issues, but the ones I sold to customers from my stocks has never had any screen issue up to date, but does that mean 13 pro also does not have screen issue? I don’t like it when vendors comes to manage and spit trash. Go and post it on your own page that iPhone 13 Pro Max doesn’t have screen issue at all then sell it out all.
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Ashok Shetty (@savidhyashok) reported@poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-
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Giaco (@On_edge99) reported@AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍
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Swanand (@_swanand) reported@chinmay185 Apple Store payments. But now they support Indian credit cards. Problem solved.
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David Bromley (@DavidBr35205455) reported@Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook
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kiwi. 📍chi | PPi (@KiuiAirica) reportedmy fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe
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Rahul Verma (@RahulVerma989) reported@HsanC_ shipping so hard you literally broke the hardware is a major flex ngl. hope the apple store fix is quick.
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Bee Bee (@_iadorewomenn) reportedImma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go
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Cameron Hogan (@thecameronhogan) reportedMost customer service conversations were never actually about the problem. A surprising number happen for one reason. People are lonely. We have all felt the edge of this. A stretch of days without real connection… And suddenly the cashier, the barista, the receptionist, the person on the help line… Feel strangely important. In 2020, a grocery run became the highlight of the week. A few words with a stranger landed like a feast. We were not shopping. We were starving for contact. Now carry that same hunger into ordinary life. The answer is on Google. The fix takes thirty seconds. The issue is small enough to solve alone. And still… We call. We wait on hold. We drive there in person. Because the problem was never really the problem. The contact was. I saw this clearly standing in an Apple store one afternoon. A man frustrated that his seven-year-old phone was not as loud as it used to be. Around him… A dozen more carrying problems just as small. Tiny inconveniences held up like emergencies. Each one quietly purchasing a few minutes near another human being. Those were not technology problems. They were connection problems. People reaching for human contact… Using the only doorway that felt socially acceptable. A broken phone gives us permission to be cared for. Loneliness does not. And this is what happens when a need goes unmet for too long. It starts disguising itself. Not manipulation. Not selfishness. Just an unmet human need… Looking for the nearest warm signal the only way it knows how. And it usually lands on whoever is paid to stay patient. Service workers absorb this all day. Hours of other people's quiet loneliness… Arriving disguised as complaints they cannot actually solve. Because the real ache was never on the work order. Which means much of what we call customer service… Is not actually a customer service problem. It is loneliness… Quietly rerouted through the one interaction people could justify having. So the real fix was never better support. Or shorter wait times. Or more efficient systems. It is connection… That does not have to be manufactured. Because when people feel genuinely seen in everyday life… A thousand invented problems quietly disappear. Along with the weight they place on everyone paid to carry them.
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Yada Yada Yada Farm (@bcglass2012) reported@deesnider Goto your local apple store and they ll fix it, a lot these responses are just people wanting to talk. Good luck.
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Will Bowen (@Choomytv) reported@pcgamer Ill buy a @Apple Mac Computer it lasts long, @Dell sucks every company i’ve worked for or owned last 2 years and start having problems and become unreliable. Apple i can take it to a Apple store sometimes a same day or next day its fixed, Dell you have to ship that back i’m the mail for weeks, and it still has problems even after Dell says it’s been fixed. 🚮
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pastor.flacc (@pastordotflacc) reported@retrohoopers Bro posting like he fell down a flight of stairs at the apple store
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JoshWorksAI (@JoshPrompts) reportedWho do really rich people go to for their tech issues? Like, say I'm a billionaire, and I have a problem with my Photos application. Surely I just don't go to the Apple Store...? Do I?
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☀️Sunny Day⁷☀️ ❤️COMMS OPEN❤️ (@IntotheFrisson) reported@LucianSkye I read the rice trick doesn’t work well because there will still be debris 😭 so it might make it worse…. The problem with the Apple Store is that it’s 5 years out of warranty- so I’m not sure how much they can actually do past telling me to buy a new computer :(
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i want my country back (@ifixspinz) reported@Apple We purchased 3 new iPhone 17 pro max less than 3 months ago. One of them has a malfunctioning FaceTime camera that doesn’t work when making a FaceTime call. Multiple technical service calls and in the Apple Store attempts to diagnose and fix have not been able to resolve.
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Ling Qing Meng (@LingqingM) reportedJust got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.
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Dr. Buddy Rydell (@DrBuddyR) reported@bowscan Nope. What is his name, if this isn’t a scam? He launched this project on Robinhood and tricked buyers into investing in a product, and then walked away from it less than 24 hours later. Not, hey this is a memecoin, but a real project. Either way I’m going to report ******** out of it. He used Apple Store to create this X account, so it will be easy to track him down.
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Campbell (@boomers_ass) reportedThe Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.
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Metal (@MetalXMeta) reported@TinyMetaX @Apple Ohhh that is a ****** PROBLEM Find an Apple Store asap and bring it to their attention
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Big G (@Fergy_MUFC) reportedReally don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods
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Aloysius Lobo (@aloysiuslobo) reportedBought an #iPhone17Pro from the official Apple Store, Borivali on 29 June using an HDFC credit card EMI. Two weeks later, the EMI still hasn’t been processed. HDFC says they never received the instructions. Apple Store says it’s HDFC’s issue. 1/2
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Jack (@jackcoder0) reportedIf this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.
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Rafael Torres ᯅ (@mundoxrbrasil) reported@JonOrcera I’d recommend taking it to an Apple Store. Remote support usually isn’t very helpful with this kind of issue. This comes up fairly often on Reddit. Mine had wear on both the battery side and the Vision Pro connector, and Apple ended up replacing the cable. Now I’m just waiting for my next trip so I can use AppleCare for the front glass crack on my Vision Pro, even though it’s never been dropped. 🥹
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BROK UNIVERSE 🐊🐀 (@COWCATGames) reported@ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...
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Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reportedAnyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭
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Coolz (@Coolz261) reported@lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately
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Olivia Chowdhury (@Oliviacoder1) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.