Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (42%)
- Sign in (29%)
- Errors (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 7 days ago |
|
Guayaquil
|
Sign in | 8 days ago |
 New York City
|
Sign in | 9 days ago |
|
Malibu
|
Website Down | 11 days ago |
|
Houston
|
Errors | 14 days ago |
 Lille
|
Website Down | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@Mklint66Mike) reported@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)
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Marz (@marzrocks) reported@paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you
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DStv Nigeria (@DStvNg) reported@Bellolek With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Postmodern_hell (@slickking10) reported@AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?
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ceo of palestinianism 🇵🇸 (@TheEggpie) reported@RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though
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MoaKitten Misses Onewe (@SleepyKingme) reportedPlease laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for
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Noëlla Kondo (@noellakondo) reportedMy AirPods were not working as well as they did when I first got them and I’m so glad I brought them into the Apple Store because I got a brand new pair under my limited warranty!!!
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Ellie Mae (@EllieMae814246) reported@Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.
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DStv Nigeria (@DStvNg) reported@Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria (@DStvNg) reported@Danielbrown864 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
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Valerie Ortiz (@Valerie40781449) reported@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
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Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
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. (@freaknexxxdoor) reported@DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.
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r0cks (@r0cksss_) reported@leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this
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ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reportedI JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS
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Jose Alesander Urgiles - Realtor® 🏡👨👩👦👦 (@UrgilesRE) reported@AppleSupport …..how I can fix connectivity issues in my iPhone 13 Pro Max, the phone drops calls, can make calls sometimes, also appears SOS a lot time and not signal. I took to Apple Store but still have the problem. Any other users have the same issues??
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Michael (@CoDPwN_) reported@CurryMv3Szn @charlieINTEL Microsoft owning all these gaming companies is gonna be so terrible for the future of gaming. They will be the next Apple Store. They only want money. They don’t care about us.
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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HoodStoryteller✨ (@DatDamnJenay) reported@reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded
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Charlie Rybak (@charlierybak) reportedI miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.
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WCCO Adam (@Awake___NotWoke) reported@NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum
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🥝Kiwi 🐾 (@Kiwipuppo) reported@Techn0Fox Android for me. Imo apple software is extremely watered down, and I don't want my phone telling me I can't download or change something. I don't wanna drive an hour to the closest apple store to get my wallet cleaned for basic hiccups. Poor business practices.
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MS858 (@Morr645) reported@ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???
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(Light Bringer) + (Black in German) (@CosmicInglewood) reportedWhen the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things
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Taras Kindrat | anothervision.xyz (@kindrat_taras) reportedThe service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?