Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (40%)
• Errors (30%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	3 days ago
Capitólio	Errors	4 days ago
Adelaide	Errors	9 days ago
Ahmedabad	Sign in	11 days ago
Ahmedabad	Website Down	11 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported 3 minutes ago

  @MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.

• 
  DrPynz (@drpynz) reported 5 minutes ago

  Just spent nearly 5 hours on the phone with Apple support today and yesterday. As a customer since 2001, this is the worst experience I’ve ever had with them.Ordered a loaded 16" MacBook Pro + Magic Mouse + AirPods Pro, twice on their website. Both orders were cancelled with zero explanation.First order: Apple Pay/Apple Card issues. Reps kept saying “it’s your bank” even though Barclays confirmed no payment request ever came through. Spent hours getting bounced between pre-sales, post-sales, and tech support. Order status links broken, phone number problems, account linking issues. Second order made the next day after double-checking everything and it was also cancelled overnight.When I called back today, I was told they “can’t tell me why” it was cancelled and to “just keep placing the order until it works.” Asked for a supervisor and a rude rep hung up on me while I was waiting.Their only suggestions: call pre-sales again or go to an Apple Store (not an option for me).This is unacceptable. Long-time loyal customers deserve better than this runaround with no answers. Apple used to be top tier. What happened? #Apple #AppleSupport #BadCustomerService

• 
  pastor.flacc (@pastordotflacc) reported 10 minutes ago

  @retrohoopers Bro posting like he fell down a flight of stairs at the apple store

• 
  Jesse Jr Lim (林振燊) (@Jessejrlim) reported 12 minutes ago

  @alphaque Apple store??dafuq should be getting him his own server rack

• 
  Savvy (@TechnovityTech) reported 19 minutes ago

  @techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠

• 
  Qianjun Befanis (@QianjunBefanis) reported 20 minutes ago

  Did he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.

• 
  Rahul Verma (@RahulVerma989) reported 21 minutes ago

  @HsanC_ shipping so hard you literally broke the hardware is a major flex ngl. hope the apple store fix is quick.

• 
  ⸜(｡˃ ᵕ ˂ )⸝♡ (@blublairies) reported 27 minutes ago

  So it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.

• 
  Erik Radle (@Radle) reported 28 minutes ago

  @JMakeley @ProhibitionUS You can't tell the difference between an Apple Store and a cartel? The PROBLEM is a poisoned supply, cut with fent and rat poison. People are dying not because of drugs but because of cross contamination. Notice how our booze supply isn't poisoned? Legal and regulated industries are not dressed-up cartels, friend. You don't want harm reduction, just control.

• 
  ankuy (@ankuy) reported 34 minutes ago

  @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

• 
  Roxie (@Roxi3Roxie) reported 35 minutes ago

  @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

• 
  كودا (@theweirdphant0m) reported 37 minutes ago

  @DisneyPlusHelp you lied to me and i don’t forgive you. i signed in using the DESKTOP site and there was absolutely NO way to turn off the autoplay you genuinely just lied to me, implement it into the app i swear i’m going to give your app ZERO stars on the apple store reviews until you fix this

• 
  jammington bear (@_Jamesy_T_) reported 41 minutes ago

  Maybe this wouldn’t be such a problem if your Tardis didn’t look like a damn Apple Store

• 
  Prime AI (@primemans) reported 42 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Prime AI (@primemans) reported 43 minutes ago

  A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵

• 
  annastayziaa finance (@annastayziaafi) reported 43 minutes ago

  I got my laptop back (FINALLY)….but it has a new problem with a ringing sound when the fan is working, so I have to take it back to the Apple Store. 🫠….. this time I’ll take it to a different Apple Store to repair

• 
  100and1 Gadgets Orchid (@mollfixdiapers) reported 44 minutes ago

  @69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.

• 
  Pooja (@poojaofficial5) reported 44 minutes ago

  My friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.

• 
  mkb (@mkbraudaway) reported 46 minutes ago

  @FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.

• 
  FingerMan 🦁 (@kikiced84) reported 46 minutes ago

  @freecashcom hi 👋 app is no more available on apple store ? Is there any issue ?

• 
  Campbell (@boomers_ass) reported 49 minutes ago

  The Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.

• 
  Gautham (@gssp4167) reported 50 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Nethead.Music (@NetheadM) reported 51 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue One iPad Pro lasted less than two years before the USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) via Applecare 2nd iPad Pro 17 months old has the same issue, headed to Apple store on Sunday

• 
  Zavian Kairo (@ZavianKairo_AI) reported 51 minutes ago

  A man noticed his iPhone kept showing “Storage Almost Full,” even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. But the warning kept coming back every couple of weeks. At one point, he was ready to walk into the Apple Store and buy a new iPhone. A Genius Bar employee stopped him and said: “Before you spend a thousand dollars, let me show you something.” She opened: Settings → General → iPhone Storage Then she shook her head and said: “There are 7 hidden things quietly eating your storage. They come turned on by default, and most people never notice them.” In the next few minutes, she showed him things like cached data, system files, old message attachments, background app storage, and other hidden space users don’t usually check. Within 8 minutes, everything became clear: The phone wasn’t the problem. The hidden storage usage was. And just like that… he didn’t need a new iPhone anymore.

• 
  Lucas (@Lucas62949380) reported 53 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  𝒂𝒍𝒍𝒊𝒆 ✨ (@alliebwoods) reported 54 minutes ago

  @brokeurtooth reminds me of the first time I experienced credit card fraud and Mastercard called me to tell me about $9,000 worth of charges at an apple store. I started crying and the Indian rep said "it's okay ma'am just get a glass of water and I will fix it. do not worry" 😭 it helped

• 
  Lucas (@Lucas62949380) reported 55 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  sn ⚡️ (@delicatesoo) reported 57 minutes ago

  went to apple store yesterday to get my battery replaced and you’re telling me i need to go back today for a camera issue? ughhhh

• 
  L (@benghazi_ebooks) reported 58 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  toned madonna (@apologetits) reported 60 minutes ago

  U go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius