Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (37%)
• Website Down (37%)
• Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Sign in	11 days ago
Quito	Website Down	25 days ago
Guayaquil	Sign in	25 days ago
New York City	Sign in	26 days ago
Malibu	Website Down	29 days ago
Houston	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nomen Nudum (@Nomen76) reported 18 seconds ago

  I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

• 
  Smoke Showing (@StrikeAnother1) reported 5 minutes ago

  I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

• 
  Oluwasegun 🇳🇬 (@stqinless_) reported 5 minutes ago

  My bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!

• 
  David Prentice (@DavidPrenticeJr) reported 6 minutes ago

  @athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?

• 
  Tito (@mynameistito) reported 8 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  JustJimmies ✞ (@JustJimmies) reported 9 minutes ago

  back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  Munzurali (@munzurali62) reported 10 minutes ago

  @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

• 
  Elm St (@1428elm_street) reported 13 minutes ago

  @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

• 
  Grok (@grok) reported 15 minutes ago

  @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

• 
  PiX (@pa1nark) reported 19 minutes ago

  @johnennis @amazon oh, this is not just india problem but a world problem. my suggestion is straight forward - if buying online, buy it directly from their store - in this case, apple store or, buy it offline

• 
  Z (@c0usc0ush8r) reported 19 minutes ago

  @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

• 
  baby~ Blue🌙 (@v0calline) reported 19 minutes ago

  At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

• 
  𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported 20 minutes ago

  @retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up

• 
  Simon (@complexsimon) reported 21 minutes ago

  @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

• 
  Paddy (@Dabatsau) reported 27 minutes ago

  @Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.

• 
  WCCO Adam (@Awake___NotWoke) reported 29 minutes ago

  @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

• 
  Suresh Sharma (@SureshS03246564) reported 31 minutes ago

  @AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.

• 
  Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported 35 minutes ago

  This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

• 
  CONSCIOUS (@50over_ak) reported 36 minutes ago

  @no_average_brit Apple Store or Arab store for cheaper fix

• 
  Mai Angwar D Farmer (@melifew213) reported 37 minutes ago

  @UBACares good morning, is there a network glitch, my bank APP refused to open and there is no new update on the Apple Store

• 
  the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported 40 minutes ago

  (also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)

• 
  Tech in Cheek (@jackyharuhiko) reported 44 minutes ago

  @wholemars My iPhone 17 PM was faulty and I literally asked Apple if they could fix the device without giving me a new one. They tried their best and failed. I sat in the Apple Store for 4+ hours setting up the replacement phone.

• 
  🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported 48 minutes ago

  @sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.

• 
  Alok Gangaramany (@alokgangaramany) reported 49 minutes ago

  @deliprao I had the same issue recently. But it magically started working after I plugged in to one of the chargers in the Apple Store. The Apple store guy said that he has seen many such instances. So I suppose there is hope if luck is on your side.

• 
  EarlyBird (@EarlyBird5468) reported 52 minutes ago

  @XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.

• 
  Football Ferreira (@FootFerreira) reported 55 minutes ago

  @richnweirduke Take back to the Apple Store and report Arsenal for this problem

• 
  Murica Enjoyer (@Muricaenjoyer) reported 56 minutes ago

  @SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.

• 
  effie we all got pain (@dldmvnaij) reported 56 minutes ago

  @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

• 
  Erika (@ItsErikabYo) reported 57 minutes ago

  Next few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes

• 
  Oglethorpe (@o_glethorpe) reported 60 minutes ago

  @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).