Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Website Down (36%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Adelaide	Errors	8 hours ago
Ahmedabad	Sign in	3 days ago
Ahmedabad	Website Down	3 days ago
Montréal	Errors	2 months ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucas (@Lucas62949380) reported 1 minute ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Lucas (@Lucas62949380) reported 5 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Bruce Wayne (@saksham9994) reported 5 minutes ago

  Kindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India

• 
  L (@benghazi_ebooks) reported 6 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 6 minutes ago

  I bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Chidanand Tripathi (@thetripathi58) reported 6 minutes ago

  The Ultimate Takeaway: Taking Back Your Phone She walked out of the Apple Store at 2:45 PM. Her wallet was exactly as full as when she walked in. Her battery was at 82%. And for the first time in six months, she didn't feel a knot in her stomach about finding a wall plug. The Situation: We almost always blame the physical battery. We think our phones are just getting old, or broken, or that we simply use them too much. We accept living in a constant state of low-battery anxiety, carrying heavy power banks and tangled white cables everywhere we go like we are carrying life support. The System Reality: When you take a brand new smartphone out of the box, it is not actually set up to serve you. It is set up by default to serve app developers, advertisers, and the parent company. It is set up to constantly pull data, refresh feeds, track your location, and report back to base. The Technical Drain: Think about it: you are spending over a thousand dollars on a device, but out of the box, that device is working a full-time, 24/7 shadow job behind your back. It is burning through its own life span and your battery percentage to do things you never even asked it to do. The Fix: Take 12 minutes today to walk through these settings. Turn off the background noise. Shut down the silent trackers. Put up boundaries. Tell your apps they are only allowed to work when you physically tap on them and ask them to work. The Result: Two weeks later, the woman went to bed at 11:00 PM. She placed her phone on her nightstand to charge for the night. The screen lit up: 34%. This is not just about saving your battery life. It is about taking back ownership of your device. It is about getting a clear peace of mind and making sure you own your phone, instead of letting your phone own you.

• 
  NIJ Ruvos (@nahidulislam404) reported 8 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Phantom (@ElonUncleSays) reported 10 minutes ago

  @gharkekalesh Apple store jana hota hai , Reliance Digital is not at fault ! Customer is at fault, today every Tom **** and harry has only one solution to every problem. Make a video , try to viral it and wait for resolution rather understanding and following the procedure.

• 
  Vel0x (@vel0xAI) reported 10 minutes ago

  A student in the United States received a $3,000 university grant and spent the entire amount on five Mac Minis, not because he wanted a better study setup, and not because he was trying to impress anyone in his dorm, but because he was tired of waking up every morning and explaining his life to an AI that had forgotten everything by the next session. He did not use the money for textbooks, private tutoring, paid courses, or a new laptop like the university probably expected. He went to an Apple Store, bought five small machines, carried them back to his dorm room, numbered them from 1 to 5 with a black marker, stacked them on a cheap metal shelf beside his desk, connected a power meter to the wall, made instant noodles, and went to sleep while the machines began turning his room into something that looked less like student housing and more like a private AI lab built on scholarship money. His neighbors thought he was mining crypto, which made sense from the outside, because all they saw was a shelf full of computers running through the night, cables hanging behind the desk, a small fan pointed at the stack, and a student who suddenly cared too much about wattage. What they did not understand was that he was not trying to mine coins; he was trying to build a system that remembered his classes, his assignments, his codebase, his mistakes, his goals, and the product he was quietly building while everyone else was still treating AI like a smarter search bar. The problem he wanted to solve was simple but annoying enough to change everything. Every time he opened a new AI chat, he had to explain who he was, what he was studying, what project he was building, what the professor wanted, which parts of the codebase were broken, what he had already tried, what had failed, what he had learned the day before, and why the answer needed to fit his specific situation instead of sounding like generic advice from a model with no memory. He realized that the most valuable thing was not another chatbot, but a system that could keep context long enough to become useful. Each Mac Mini became responsible for a different part of his life. One machine processed his lecture notes and turned them into explanations he could actually understand. Another reviewed his assignments before submission and checked whether his arguments, code, and formatting matched the requirements. A third acted like a private tutor that questioned him until he could explain the material back clearly. A fourth wrote, tested, and refactored code for the product he was building outside class. The fifth coordinated the whole system, kept the rules updated, stored the context, and decided which task needed to run next while he was sleeping. There was no development team behind it, no manager assigning tickets, no daily standup, no productivity consultant, and no university department guiding the experiment. There was only a rules file, five machines on a dorm shelf, and a student who understood that local AI became much more valuable once it stopped being a conversation and started behaving like infrastructure. The university had given him money for education, but he used it to build an education system that did not forget him. That was the part most people missed when they saw the setup. The point was not only that the machines were powerful enough to run useful models locally; the point was that they belonged to him, which meant his lecture notes, unfinished code, business ideas, exam prep, personal mistakes, drafts, and prompts stayed in his room instead of being uploaded into somebody else’s cloud dashboard under somebody else’s terms of service. During the day, he still went to class like everyone else, listened to lectures, submitted assignments, and looked like a normal student trying to get through the semester. At night, the system summarized readings, found gaps in his understanding, generated practice questions, cleaned up code, tested features, wrote documentation, and moved his side project forward without needing him to sit there and manually push every step. When he woke up, he was not starting from zero like everyone else opening a blank chat window. He was starting from wherever the machines had stopped. At first, people in the dorm laughed at the shelf with the numbered Mac Minis because it looked excessive, strange, and slightly ridiculous for a student room. Then they started asking him to summarize lectures they had missed. After that, they asked whether it could help them prepare for exams, review essays, explain technical concepts, debug projects, and remember the context of their classes without forcing them to rewrite the same background information every time they needed help. That was when the private study system became a product. He packaged smaller versions of the setup for other students, not as a replacement university and not as another generic AI wrapper, but as a memory layer for people who were tired of using tools that forgot them every morning. It became private study agents, class note summarizers, exam preparation bots, coding copilots, and project assistants that remembered the user’s material, progress, weaknesses, and deadlines. The grant was $3,000, the machines cost less to run than most monthly subscriptions, and the first paying users came from the same dorm that had originally joked he was mining crypto. What started as a way to survive his own semester turned into a product other students were willing to pay for, because it solved the problem they had all accepted as normal. Now the system makes around $45,000 a month, and the strangest part is that none of it began as a startup pitch. It began as a student using university money to stop repeating himself to a machine. The university thought it was funding his education. What it actually funded was the infrastructure he used to rebuild it.

• 
  Maria Islam (@mariaislam6451) reported 14 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  Nyrox (@0xNyrox) reported 16 minutes ago

  @officialladi_T Windows abeg Mac and their screen issues abeg... Guess because it's not direct from Apple store, my next purchase I will order

• 
  Sumeet Gupta (@guptasumeet) reported 17 minutes ago

  @AppleSupport my imac has been lying with your genius bar for 20 days with no solution. Its latest model with all the top specs. Within warranty period and your team isnt able to fix it for so long ! Its been lying with your apple store in noida. Poorest customer service!

• 
  Coolz (@Coolz261) reported 17 minutes ago

  @lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately

• 
  Roxie (@Roxi3Roxie) reported 17 minutes ago

  @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

• 
  Jack (@jackcoder0) reported 17 minutes ago

  His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

• 
  tom 🎸 (@uncreativetom) reported 18 minutes ago

  @Andrewislington I had to go to the Apple Store and they just plugged it into another Mac to restore it. I could have done it myself but I only own one, and no friends with Macs were nearby at the time hahaha. The main issue was that I hadn't backed anything up so lost loads of files oops

• 
  Chop Talk (@choptalk14) reported 20 minutes ago

  @BriankDfw @iAnonPatriot Is there an Apple Store in Collin County? If not they will find a county with one and riot there. It’s not about the location of the issue, it’s about a location worth taking stuff.

• 
  Ana | The AI Girl (@WealthEmpireHQ) reported 21 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  Pooja (@poojaofficial5) reported 27 minutes ago

  My friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.

• 
  Qianjun Befanis (@QianjunBefanis) reported 29 minutes ago

  Did he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.

• 
  Bernadette Turkenburg (@BJMTurkenburg) reported 33 minutes ago

  She is so distracted,******* bored actually. She wasn’t looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all .” What happened next?? Is it in social media? Public fights are normal,nowadays.Weird.

• 
  maximum (@maximumdegen) reported 38 minutes ago

  YES! Mac Mini at $599 is killing AI subscriptions Developers are massively ditching Claude Code, ChatGPT Pro, and Cursor — switching to local models running on Mac Mini M4. One Reddit post ("spent $170 in 10 days on Claude Code") triggered a wave: someone replied "bought a Mac Mini — haven't paid Anthropic since", and that same week the mini-computers disappeared from Apple Store shelves. Why it works:The M4 chip with unified memory (120 GB/s) runs large models more efficiently than a $1,500 Windows PC with a dedicated GPU. Since January 2026, Ollama supports the Anthropic API format — Claude Code connects to a local server with a single environment variable. Cost per request: $0. The math is simple:A heavy developer spends ~$459/month on AI subscriptions = $5,500+ per year. The Mac Mini pays for itself in under 3 months, after that — $3 a month in electricity. Marcus Chen took it furthest — he built a rack of 30 Mac Minis as his personal AI farm. Those who own the infrastructure today will have years of advantage tomorrow.

• 
  Rifat Ahmed (@Rifat_EE) reported 41 minutes ago

  A Virtual card saves you from 30-50% tax in each payment.. (Yearly upto 1k$ save!!!) Here is the full view :: I've tried to buy @claudeai's max 20x plan that is for 200$ In my Android app it shows 33.75k BDT= 275$~ Reason : Gpay is legal in my country,so the govt + google play store are taking this 30%~ together In my Iphone is shows 999 AED= 271$~ Reason : Apple store taking 30% tax as per their rules, Moreover Apple Pay is not legal into my country yet, so i use UAE apple id where tax is only 5% for this, If my country govt legal this, they will surely take more 15% like gpay! So it will add more 30$+ when it become legal... At Claude website from any device it shows 200$+ Tax Here tax means it depends on which Countries Visacard you are using to pay! As virtual cards are not registered into any countries bank & as the diposite in card can be done via crypto We are safe from the Tax & etc etc issue Means fixed 200$ i have to give & a single penny wont be waste into Google pay or Apple pay or govt. Tax~ So,, use any trusted company's virtual card & Purchase from website,, Congrates , You are saving 30-50% in every usage...

• 
  Michael Kungu (@Mikekungu) reported 42 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

• 
  Carol ann Clark (@CarolannClhcjv) reported 42 minutes ago

  @CEOMUSK433 I got locked out of my brand new Apple phone and nobody can fix it so I have to go the Apple Store in Calgary on Monday.

• 
  freedom (@finallyspoken1) reported 44 minutes ago

  @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

• 
  H43 (@H486572676574) reported 50 minutes ago

  @MarshaBlackburn @NCOSE It's rated 18+ in Apple store and 17+ in the Google store. Looks like the issue is a little further up the food chain.

• 
  Hemanth Nelavai (@HemanthNelavai) reported 52 minutes ago

  @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

• 
  NMW (@NoisyMountainw1) reported 53 minutes ago

  It’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.

• 
  NivasKannan (@Nivaskannan) reported 57 minutes ago

  @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)