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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (44%)
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Website Down (41%)
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Sign in (15%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Toulouse | Errors | |
Spring | Errors | |
Minsk | Website Down | |
Mount Vernon | Sign in | |
Madrid | Errors | |
Lyon | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Pramit
(@pramitbasnyat) reported
@MaxWinebach 2/2: The blue AirPods Max recently, after almost 2 years of use had issues charging and connecting and I took it to the Apple Store again, and the people at the Apple Store swapped it with another new one, no questions asked.
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sad daddy caseyjane.
(@LittleMissFURY) reported
@davej5259 do you know how to fix it? i cant get to the apple store until tomorrow :)))))))))))
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Brittany J. Green
(@musicallyphresh) reported
In true apple fashion the problem was the $100 charger THEY SOLD ME (literally the exact same Apple Store) and now my battery is done in for. The tech I worked with was amazing though. Should have a running laptop next week!
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privFrommSF9
(@privfrommsf9) reported
🔖🐣3.22AM KST📲 - 으아 this - why does it looks like broken to me - it's fine now!! - today i went to change my phone, practiced, worked out & ate tooㅎㅎㅎ!! - no but i went to change my phone today right - so i went to the apple store though?
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Dixon Brandywine
(@DixonBrandywine) reported
@sterlingvermin Makes me think of all the issues with the Apple Store and their 30%
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iMouseeey
(@iMouseeey) reported
@iJaesin This iPhone is driving me crazy, constant issues and the Apple Store is 9 hours away.
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andy
(@AndySendon7) reported
@tim_cook last year OCt 19,I spent 80 dollar to change my iphone11 battery in china apple store, after changed battery,my phone has many problems ,then i sent it back to the apple store ,after3 days.they told me cellphone's mainboad damaged,call me take back my phone and no take any respon
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Chunky Moe
(@Chunky_Moes) reported
@TheGameFreek My only issue with going Apple is: 1: Never owned Apple products so not familair with use/abilities 2: What is difficulty is sending stuff from iPad to PC? 3: Wouldn't I be restricted to paid apps on the Apple store?
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ชีวิตดีๆไม่มีที่นี่
(@wordorch) reported
@AppleSupport please help, I have brought my phone to the Apple Store to fix my screen since the horizontal lines keep appearing when waking phone. I brought my phone to iCare for the first time, they ran the system and they said it was working properly. (1)
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DStv Nigeria
(@DStvNg) reported
@BakurAli With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Brett
(@BrettRJ3) reported
Told to go Apple Store in CG today by @AppleSupport to have my AirPodsPro static noise fixed (a known common issue with these) Waited around for half an hour to be subsequently told that they are 2 days out of warranty so there is nothing they can do. Poor customer service @Apple
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alain robbe-grill it
(@negaversace) reported
Train travel in new york is so busted, penn station looks like an apple store but there’s no place to sit down unless you’re in first class or eating a greasy sandwich at the saddest bar in the world, wifi is clapped, why are we all living like this!!
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DStv Nigeria
(@DStvNg) reported
@Jimoh_Yousuf With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria
(@DStvNg) reported
@kolawolebusayo @DStvNgCare With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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AGUS™
(@agusbaw) reported
@TERA1PATRICK Umm, you can use Mac to track it. Enter same Apple account on the Mac. You can track the location of your iPhone, shut it down, or lock the iPhone as well. Or go to authorized Apple store, bring the box with IMEI. Get their help to track, or lock, or shut the iPhone down.
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New Age Hippy
(@LegParade) reported
@ilouis_pro @ianzelbo Apple products are not reliable. Sorry. The apple store stays full because people always have apple issues.
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Yasser Khan
(@y3khan) reported
I decided not to go to the Apple Store cause its too far and traffic is bad in the area. Instead I reformatted my MacBook Pro at home. Now running the latest iOS which is a big and exciting change. So far I'm cautiously enjoying it and have not experienced any slow down.
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平底锅警告⚠
(@Ordinary_nobdy) reported
@MaxWinebach Like my old iMac sudden shutdown issue. Lots of people were having the same problem but Apple just doesn't care. Inspected and tested 3 times in Apple store but the issue still occurs. They suggested to buy a newer model and dump my 1 year old $2800 iMac 5k to trash in 2016.
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Sean Williams
(@swilliamsjourno) reported
Got an annoying vertical line running through my iPhone screen. Anything I can do? Or is it back down to the guy on the high street? It’s an old phone and I’m due to change it in a month so absolutely no Apple Store visits.
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Karl Newholm
(@Liverpoolwins) reported
@affinitybyserif I thought by now that you would have figured out the problems with activation. Purchased through Photo V2 through Apple Store, money taken out of bank account, but Affinity account says no V2 licence. Followed your instruction on your website, but to no avail.
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EpaL
(@EpaL) reported
@MaxWinebach I had this exact thing happen to me. Took it into an Apple Store, explained the problem to the Genius Bar person. They confirmed the issue and said they would send it in. A few days later, Apple sent me a new pair for no cost, even though the warranty had expired.
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Autumn Rainey
(@autumnnicole11) reported
Didn’t know the Apple Store marks down your physical description when you are waiting on employee assistance. Really wishing I wore something different. Or like, showered.
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DStv Nigeria
(@DStvNg) reported
@Teeboy58 Please download dstv app on google or apple store and login with your registered email address and password.
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Chris.
(@average_guy_007) reported
@RichardYoungJr7 Get down to that Apple store Rick. Surely they can help you.
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DStv Nigeria
(@DStvNg) reported
@ovieodj Hello, apologies for any inconvenience. Kindly disregard the notification as account due date is on 16-01-2023. With MyDStv App, you can manage your account;check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thanks. Bola057
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monet de haan fan account
(@LeeLovesBey) reported
@Temptingtony__ they’d have to pay google and apple store over 30% from their digital subscriptions, so i guess if it’s not broke don’t try to fix it because the website works very well
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Jim Vujovich
(@jimvujo) reported
.@ATT I replaced my iPhone hardware under warranty at an Apple Store and now my phone is in SOS mode. I can’t log into my ATT account because it sends a verification code to an unknown number. How do I fix this?
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JHo
(@jho_crypto) reported
@marc_louvion Unfortunately negative, the Apple store is removing web view and last time i checked I think both platforms considered it a security issue
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Chunky Moe
(@Chunky_Moes) reported
@Voldimmortal1 @TheGameFreek My only issue with going Apple is: 1: Never owned Apple products so not familair with use/abilities 2: What is difficulty is sending stuff from iPad to PC? 3: Wouldn't I be restricted to paid apps on the Apple store?
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Aakash Kedia
(@akashkedia1510) reported
@AmazonHelp Hey, there’s no way to enter the login details. It’s redirecting to Apple Store and then to Amazon app because I already have the app installed