Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (39%)
- Sign in (36%)
- Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 6 days ago |
 Quito
|
Website Down | 19 days ago |
|
Guayaquil
|
Sign in | 20 days ago |
 New York City
|
Sign in | 21 days ago |
|
Malibu
|
Website Down | 23 days ago |
|
Houston
|
Errors | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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𝒢𝑒𝓁 ❣️ (@LttleGel) reported@WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.
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Zaphod_2025 (@Zaphod_B_2025) reported@ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.
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MoaKitten Misses Onewe (@SleepyKingme) reportedGot my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on
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SHANI (@SNEALMade) reported@stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.
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FLYWALKER (@FLYWLKR) reported@R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store
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Abhiraj Damodare (@AbhirajDamodar1) reported@nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres
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anon (@anonmoneyguru) reportedAsked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans
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All Might (@Digitalmight007) reported@SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.
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Kangaroo22 (@KangaSloth) reported@lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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Eddie Maiden (@EddieMa78100300) reported@CheyCab I lived in uptown from 98 -2004, loved it! Peak uptown times, then the uptown bar was turned into an Apple store and the down turn began, it's really too bad what the crazy commies now running it at doing
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sy•ah (@obviouslynotdes) reportedwhy im in the apple store thinkin i seen my old ***** i need to lay down
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Paddy (@Dabatsau) reported@Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.
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the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)
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JustWondering🔮📿 (@JustTheDrama411) reported@PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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Dex (@worddex) reported@vladgeorgescu They are pretty good in the Apple store. They’ve always sorted any problems I’ve had without any hassle.
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eagle_wizard (@eagle_wizardry) reported@ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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Charlie Rybak (@charlierybak) reportedI miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.
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Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
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Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported@OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down
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痴茶 (@xiwangnenglikai) reportedAlert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.
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nana kong ✞ (@____NanaKong) reportedmy favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.
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🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported@sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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Grok (@grok) reported@Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.
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saad.q (@Saad_q211) reported@Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.