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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Website Down (39%)
  • 36% Sign in (36%)
  • 25% Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 6 days ago
Quito Website Down 20 days ago
Guayaquil Sign in 20 days ago
New York City Sign in 21 days ago
Malibu Website Down 23 days ago
Houston Errors 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • willmaddrey
    Will Maddrey (@willmaddrey) reported

    @SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao

  • SureshS03246564
    Suresh Sharma (@SureshS03246564) reported

    @AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.

  • BrotherBears85
    Brother Bear (@BrotherBears85) reported

    @Ledger Please focus on the Ledger Live issue on @Apple store.

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!

  • 1shykitten
    Madame C. (@1shykitten) reported

    @VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.

  • StephenWolper71
    Stephen Wolper (@StephenWolper71) reported

    In the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because

  • Muricaenjoyer
    Murica Enjoyer (@Muricaenjoyer) reported

    @SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.

  • htoomax
    Htoomyat Zeyar (@htoomax) reported

    Yet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.

  • ____NanaKong
    nana kong ✞ (@____NanaKong) reported

    my favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

  • joserivsm
    Jose Rivas (@joserivsm) reported

    @ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.

  • rosdriah
    hakkamole (@rosdriah) reported

    @Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?

  • Dabatsau
    Paddy (@Dabatsau) reported

    @Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.

  • Creolekordei
    The Hateful Creole (@Creolekordei) reported

    Oh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.

  • DavidPrenticeJr
    David Prentice (@DavidPrenticeJr) reported

    @athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • hellodonavon
    hello, donavon! (@hellodonavon) reported

    @daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    further update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.

  • cantrellr
    fâr′mīn′dĭd (@cantrellr) reported

    @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

  • genderfer
    gen ♡’s lyn⁷ (@genderfer) reported

    made a friend at the apple store tonight (two friends if the guy helping me is down!)

  • jamesandamerica
    james williams (@jamesandamerica) reported

    went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i dont carry cash for safety reasons. he said thats not what he meant but i think it is.

  • heraldbrown3
    heraldbrown (@heraldbrown3) reported

    @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

  • gagliarf
    Frank Gagliardi (@gagliarf) reported

    > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

  • BJNemeth
    BJ Nemeth (@BJNemeth) reported

    @vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!

  • Awake___NotWoke
    WCCO Adam (@Awake___NotWoke) reported

    @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • grok
    Grok (@grok) reported

    @ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?

  • marzrocks
    Marz (@marzrocks) reported

    @paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you

  • Digitalmight007
    All Might (@Digitalmight007) reported

    @SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.