Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	13 days ago
Ciudad López Mateos	Sign in	28 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Affrah Tibs. (@Aishodiddd) reported 4 minutes ago

  Apple Store has been rubbing me down with ghost pepper paste.

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 6 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported 8 minutes ago

  @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 10 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

• 
  anon (@anonmoneyguru) reported 11 minutes ago

  Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

• 
  Famous14u (@famous14u) reported 11 minutes ago

  iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

• 
  james williams (@jamesandamerica) reported 11 minutes ago

  went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

• 
  Mark Levit (@professorlevit) reported 13 minutes ago

  Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

• 
  tomo (@tomowget) reported 20 minutes ago

  Ive been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys

• 
  The Notorious CTE (@H4R4M8E) reported 24 minutes ago

  @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

• 
  K🌸B (@Kirsten0Brien) reported 25 minutes ago

  @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

• 
  hakkamole (@rosdriah) reported 27 minutes ago

  @Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?

• 
  Zaik (@RealZaikTorek) reported 28 minutes ago

  @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

• 
  Grey (YC W22) (@greyfinance) reported 28 minutes ago

  @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

• 
  Ross Schwartz (@ghostwritter098) reported 28 minutes ago

  so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

• 
  Randy “the viper” martin (@RandyMarshonMD) reported 31 minutes ago

  I just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍

• 
  michael (@big_mikee88) reported 34 minutes ago

  @harryh skill issue… be an adult and talk to someone. every time i go into an apple store i already know what i want and i say i want this and it takes me 5 min or less to buy/walk out the store.

• 
  TrollGod9000 💿 (@TrollGod9000) reported 34 minutes ago

  The Apple Store giving out free slow neck head with a purchase of a iPhone 17

• 
  Tony (@Tonyghfb) reported 34 minutes ago

  I’m here at an Apple Store at the Genius Bar table where customers sit awaiting for a tech to come and solve the customers problem. Steve Jobs literally created a product that has every single walk of life at this table in a temporary space of unity. God bless that man💯

• 
  s (@elonmuskeet) reported 36 minutes ago

  @CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug

• 
  ज़हाजी (@jahaji_for_life) reported 37 minutes ago

  @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

• 
  Vishal (@Vlenol143) reported 44 minutes ago

  Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

• 
  Cruise stan account❤️ (@ExclusiveMhiz) reported 45 minutes ago

  @vakifedits @gibbybaris I have the app before but it was malfunctioning so I deleted it to download it again, that’s how I didn’t see it on Apple Store. But I could login through the link gibby shared.

• 
  ._amir (@caffeinexher) reported 46 minutes ago

  i had a problem w my mac and went to the apple store in germany and they said itll cost €500 plus tax so i j bought a new one and didnt get it repaired. now im in pakistan and went to this repair shop in isb and it was j a minor problem with battery and they fixed it for 10k.

• 
  Gain of Dysfunction Research (@GainOfDR) reported 50 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  Discord Support (@discord_support) reported 51 minutes ago

  Hello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.

• 
  Terry Hamilton (@TerryH38609) reported 52 minutes ago

  @johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits

• 
  Ryan.S (@Ryan_Lee89) reported 57 minutes ago

  @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

• 
  𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported 58 minutes ago

  @retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up

• 
  Isaac B. (@MadebyIsaac) reported 59 minutes ago

  @uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap