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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (34%)
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Sign in (18%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down | |
| Ashburn |
Website Down | |
| Monroeville |
Website Down | |
| Boca Raton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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addi🕊
(@stupidegirl123) reported
not to be a brat but if the apple store can't fix my phone i'm going to have a freak out of epic proportions
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alieke
(@aliekeparrish) reported
it’s always mad employees in the apple store just standing around and then they tell you they can’t fix your mac
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⚖️
(@RunAfterJustice) reported
@Rene_gadeCowboy @Apple Your watch is under warranty at least for one year. Go to apple store they will fix for free
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Techienaut
(@Techienaut) reported
to make her focus at the problem at hand. But I think I learned a form of volunteering--which I never do lol--using skills I'm good at. It felt good, and I give me some structure today. Going to the apple store this week to help her replace her damaged phone.
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Juan C Gray
(@juancege) reported
@Apple Yesterday I got a new iPhone 12 from Apple Store, no battery charge, didn't work. Returned to store, ordered another one, got it today, same problem.
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Sarah O'Connell
(@SarahO_Connell) reported
My iPhone is haemorrhaging battery. I had it replaced at an @Apple store a couple of months ago too. Having barely used it today, it’s down to 19% in 2 hours. Ridiculous. @AppleSupport
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kay
(@XoMikvylv) reported
@_JaNyeAiko this happened to me i went to the apple store and they sent my phone in it was a issue w the model phone i had
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Mrs. Rubble
(@ZalikaWilliam15) reported
I went to the Apple store because I was having an issue receiving text alerts from realtors… the tech says yea I can help… then changes my volume settings?!??
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Ni
(@Kjtoauthentic) reported
Is anybody else apple store down ?
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Jorge Fernando
(@ganacontrol) reported
@handcashapp ...and its gone! No seed.. nobody can access their funds. No estimate time for fix. Deleted from playstore deleted from Apple store. Just great guys. Too much noise but you don't even get the fundamentals right. Joke of company
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Quack
(@ryyxxe) reported
@LIBRACUSTOS If it’s Apple, you can login into chinese Apple store and download it from there If it’s laptop, you can download it from bilibili I think
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Dr Sam
(@DrSam93528307) reported
And so the handset was sent to Banglore Apple store,They did diagnostics but couldn't find the issue in hardware and sent the phone back,As soon as I received the phone at the store premises itself started flickering there and the staff also agreed.#Apple #AppleStore
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Kevin Harpin
(@kevenht21) reported
@oliverw_oliver @VirginMoney Haven’t tried the desktop website but the iPhone Virgin Money app won’t launch. Found an app update in Apple Store. But that also fails to launch. 🤞it’s a VM server issue.
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D. Scarnecchia
(@mountainherder) reported
My $10 a month for AppleCare basically boils down to money wasted because I need a working phone before next Friday and I can’t just walk into an apple store and get the thing fixed.
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Prairie antoinette
(@3lb_dumbbell) reported
Sometimes, taking my hair down in the apple store
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Alonso
(@areynarivarola) reported
I took my phone to the @Apple Store to fix the front-facing camera, & now the speaker next to it doesn’t work 😪
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justin badena
(@thadirtydank768) reported
@AppleSupport is Apple store down? i Dm’d y’all
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Christine Smith
(@Christi87905250) reported
@noplaceforsheep Went recently to Apple store (Castle Hill) and same, but it was because the staff were so helpful and lovely and yet couldn't do anything about my broken phone, and now I've lost my faithful companion - and all my stuff - of (apparently too many) years 😭
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Fauzaan Ahamed
(@fauzaanAhamed) reported
@tim_cook All you have to do is keep RCS messages green in the messages app. Or add support for 3rd party sms apps so that the google messages app becomes available on the apple store. This will solve the issue of the lack of RCS support on iphones. I see this as a win-win.
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Juan C Gray
(@juancege) reported
@AppleSupport Yesterday I got a new iPhone 12 from Apple Store, no battery charge, didn't work. Returned to store, ordered another one, got it today, same problem.
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connor
(@cgbart) reported
i spent two weeks trying to fix this on my own because i didn't have time to go to the apple store when it was open, where i thought surely maybe someone can help me. finally make it: no, they can't do anything with apple id. so we try customer service again.
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👹nosha
(@g_ymnosomat) reported
@Chrisak_evak @NUCarnivalEn The issue is Apple Store security, they can’t do much about that
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Brooke Norton Lais
(@Bnortonlais) reported
The sheer efficiency with which the Apple Store associate solved my issue and then divested me of more of more of my 💰was staggering. A case study on retail CX.
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Mike
(@MDJamison) reported
It also shuts down any time I use any app while Audacy is playing in the background. I'm not the only one having these issues. Look at it's reviews in the Apple store or Google Play. 1000's of people are having the same issues.
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Anith ✦
(@_anith) reported
@impactology have a similar problem - it's charging fine - but says "battery service recommended" and it randomly shuts down. Took it down to the apple store and they said they will replace the battery (didn't get a quote on the price), but all data will be erased. I didn't go through with it
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Alonso
(@areynarivarola) reported
I took my phone to the @Apple Store to fix the front-facing camera, and now the speaker next to it doesn’t work 😪
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Dr Sam
(@DrSam93528307) reported
I am facing the issue again and took the video which is showing the problem,The constant struggle and trips to apple store are frustrating and causing loss of my time.Extremely dissatisfied with the Apple service.Will not recommend to anyone else.#AppleStore #iPhone13ProMax
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Chris O'Connor
(@ChrisieOC) reported
@AerLingus quick question. Can I check in for more than one person on the app? Flying Edinburgh to Dublin and other person can't download app due to Apple store issues
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manon⁷
(@hetheysuna) reported
is it me or is the Apple Store not working on wifi????
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🇺🇸Elle~ Me, my deer & cat.🦌🐱 Proud Patriot🇺🇸
(@deerly_obsessed) reported
@RuviaPawz Ugh, no clue here on that one. It’s a phone call or visit to Apple store issue unfortunately, I think.