Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Billy-Montigny	Sign in	2 days ago
Nantes	Website Down	28 days ago
Capitólio	Errors	29 days ago
Adelaide	Errors	1 month ago
Ahmedabad	Sign in	1 month ago
Ahmedabad	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mkb (@mkbraudaway) reported 5 minutes ago

  @FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.

• 
  Brian W (@BrianW196) reported 6 minutes ago

  @BUNN I got a cup of coffee tonight at a Big Apple Store which had two BUNN Touch Screen Coffee Machines. One would think a company as big as @BUNN that is focused on coffee would know how to spell ColOmbian coffee (Not ColUmbian). Hopefully it is something you can fix remotely

• 
  Aurora Kosmik 🐏 ✨Vtuber ✨ 🐏 (@aurora_kosmik) reported 6 minutes ago

  @LottieStarshot Its slow but its starting to hit on apple store too

• 
  mimcee (@mimcee) reported 12 minutes ago

  @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!

• 
  Cameron Hogan (@thecameronhogan) reported 13 minutes ago

  Most customer service conversations were never actually about the problem. A surprising number happen for one reason. People are lonely. We have all felt the edge of this. A stretch of days without real connection… And suddenly the cashier, the barista, the receptionist, the person on the help line… Feel strangely important. In 2020, a grocery run became the highlight of the week. A few words with a stranger landed like a feast. We were not shopping. We were starving for contact. Now carry that same hunger into ordinary life. The answer is on Google. The fix takes thirty seconds. The issue is small enough to solve alone. And still… We call. We wait on hold. We drive there in person. Because the problem was never really the problem. The contact was. I saw this clearly standing in an Apple store one afternoon. A man frustrated that his seven-year-old phone was not as loud as it used to be. Around him… A dozen more carrying problems just as small. Tiny inconveniences held up like emergencies. Each one quietly purchasing a few minutes near another human being. Those were not technology problems. They were connection problems. People reaching for human contact… Using the only doorway that felt socially acceptable. A broken phone gives us permission to be cared for. Loneliness does not. And this is what happens when a need goes unmet for too long. It starts disguising itself. Not manipulation. Not selfishness. Just an unmet human need… Looking for the nearest warm signal the only way it knows how. And it usually lands on whoever is paid to stay patient. Service workers absorb this all day. Hours of other people's quiet loneliness… Arriving disguised as complaints they cannot actually solve. Because the real ache was never on the work order. Which means much of what we call customer service… Is not actually a customer service problem. It is loneliness… Quietly rerouted through the one interaction people could justify having. So the real fix was never better support. Or shorter wait times. Or more efficient systems. It is connection… That does not have to be manufactured. Because when people feel genuinely seen in everyday life… A thousand invented problems quietly disappear. Along with the weight they place on everyone paid to carry them.

• 
  yessi (@yessicaster) reported 16 minutes ago

  I’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street

• 
  NeilT (@Exogynous) reported 18 minutes ago

  @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

• 
  I AM WHAT I AM (@bravta2bravta) reported 19 minutes ago

  My brand new iPhone 17 pro max; less than a year old is getting hot unnecessarily! What should I do? @Apple what’s going on with your product? Why’s your latest phone in your company acting weird and not working effectively? Why’s it getting hot when it’s a brand new phone? Why should it even have any cause to have any problem when I actually bought it outright from your Apple Store? Why? I should’ve just gone for the Google Pixel 10 pro max that I wanted to buy initially. This is bull ****! 💩

• 
  Chuck Finley (@PLL_commish) reported 21 minutes ago

  @kingkrabbyp The @MeekPhill_ hate is warranted, the guy is a 32 year old virgin that is living at home and can’t go down 3 blocks to the Apple Store with out a phone

• 
  EMZY GADGETS  📱 💻 🔌 (@EmzyGadgets) reported 21 minutes ago

  No be you go teach me phone business or talking about 13 pro max because you be dealer too. Which one is I don’t import the ones with original screen ? If you like buy 13 pro max from Apple Store by yourself, it’ll still hit the green screen if it’ll do. This is the general issue about the iPhone 13 Pro Max globally. This has nothing to do with refurbished or original stock. You’re the one probably buying a refurbished phone. I import my stock from Canada and USA directly from legit suppliers. Like I’ve said before, it is not all 13 pro max that do comes with the screen issue, because even the ones I sold from last 2 years to last year. The earliest complain I received from someone is after 8 months of usage. 13 pro also has screen issues, but the ones I sold to customers from my stocks has never had any screen issue up to date, but does that mean 13 pro also does not have screen issue? I don’t like it when vendors comes to manage and spit trash. Go and post it on your own page that iPhone 13 Pro Max doesn’t have screen issue at all then sell it out all.

• 
  SeekerX (@seeker_xs) reported 21 minutes ago

  A Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.

• 
  Kool-Aid McZynstry (@KAZynstry) reported 23 minutes ago

  KAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout

• 
  Lucas (@Lucas62949380) reported 23 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Bradley (@VerdeSelvans) reported 26 minutes ago

  Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

• 
  Suraj Satheesh (@putther27) reported 27 minutes ago

  @techbharat apple does not cover these issues. my relative’s iPhone 14 had green line, i took it to apple store Mumbai bkc and they told it would cost around 22k display replacement no free repair. better sell it or exchange with new one. we got 23k exchange offer with iPhone 17 via flipkart

• 
  kanak soni (@kanakvsoni) reported 29 minutes ago

  I first visited the Apple Store in Jaipur when the problem was intermittent. The technicians couldn't reproduce the issue, so no defect was found at that time. Now that the issue has become frequent, I revisited the store and was informed that the display needs replacement. (5/8)

• 
  pingyu (@pingyu__) reported 39 minutes ago

  apple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫

• 
  Joey Hansen (@joeydhansen) reported 42 minutes ago

  Big props to me for successfully ordering a USB-C cable from the Apple Store website after 4 days of unsuccessfully attempting to do so. I kept sitting down to order the cable, got distracted and then at some point the following day remembered I didn't finish the order.

• 
  L3M (@angu_l3m) reported 42 minutes ago

  me leaving the Apple Store with airpods down my throat

• 
  Don_Devvs (@Agbovictor20) reported 44 minutes ago

  @WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone

• 
  Metal (@MetalXMeta) reported 47 minutes ago

  @TinyMetaX @Apple Ohhh that is a ****** PROBLEM 🫪 Find an Apple Store asap and bring it to their attention

• 
  Great Draper’s Ghost (@wunderdog13) reported 50 minutes ago

  @marlene4719 I don’t know- how much **** got broken by the guys? Normally when 400 bkack guys get together, someone gets shot or an Apple Store gets raided. Tell me I’m wrong…..

• 
  Fandom Pulse (@fandompulse) reported 53 minutes ago

  Star Trek writer Peter David on why he hated Star Trek: Discovery: "I have no idea what any of it looks like. Every single scene was apparently filmed in a power outage. The sets are dark, the costumes are dark, everything is so dámņëd dark. I mean, yes, people said that the new Enterprise in the Abrams film looked like an Apple store, but at least you could see it. I can’t see crap in ST:D. " Is this a common problem with modern tv shows?

• 
  Kossiso Udodi Royce (@kossisoroyce) reported 54 minutes ago

  African AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.

• 
  Dosa (@__chiefdosa) reported 57 minutes ago

  @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE

• 
  Giles Van Gruisen (@gilesvangruisen) reported 58 minutes ago

  One time my friend complained about his laptop not working, said he was about to go out to the Apple Store and buy a replacement. I fixed it by deleting about 100gb of hidden Garmin files

• 
  Bee Bee (@_iadorewomenn) reported 58 minutes ago

  Imma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go

• 
  Terence O’Neill (@TerenceONeill12) reported 1 hour ago

  @WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga

• 
  Dr. Buddy Rydell (@DrBuddyR) reported 1 hour ago

  @Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.

• 
  Lucas (@Lucas62949380) reported 1 hour ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074