Is Apple Store down?
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (49%)
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Errors (34%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Website Down | |
| Monroeville |
Website Down | |
| Boca Raton |
Website Down | |
 Jewar |
Website Down | |
 Cardiff |
Errors | |
 Monterrey |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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ᗪᗩᐯᕮ SᑎOᗯᗪᕮᑎ 🏴 🇪🇺
(@snowded) reported
from
Fyfield, England
@hryz3 It is good - got it from the Apple store to replace an older model and its the same screen size with a smaller impact . Minor irritation with vibration from the keyboard but can fix that with a pad.
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Mel Beeby Clarke
(@MelBBClarke) reported
from
Bristol, England
On the phone to the Apple Store for 45 minutes to report a fraudulent transcation of over £250 & seemingly no one can help me or has a clue how to? This is where the cool funky brands everyone loves like @Apple really let themselves down & become ‘faceless’.
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harrison
(@hrrsn) reported
from
Los Angeles, California
@NathanBLawrence @_patmurray @samhenrigold the terrible apple store censoring or the email format
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Narendra hp
(@Narendahp86) reported
from
Thāne, State of Mahārāshtra
Maple apple store replacing MacBook parts without customers consent. I submitted my Macbook Pro for battery replacement but they replaced screen (which was working fine) as well without even asking me. Now that new screen is causing issues. Request for help @Apple @MapleIndia
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Chiraag Rg
(@Chiraag_Rg) reported
from
Bengaluru, State of Karnataka
@Apple My AirPods Gen 1 are 15 months old, they randomly get disconnected. I went to the Apple store service centre and they told me they don’t have a solution, they also told me multiple people with AirPods Gen 1 are facing this issue, just buy a new one. #disappointed #Apple
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William long
(@seeingwithmind) reported
from
Garrane, Munster
The #Apple sign in #Store #Page is not accessible with #Voiceover on the #Mac. Please fix #Apple
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Fyffe
(@_oe40z) reported
from
Brooklyn, New York
Today at work one of the masonry workers asked me if there was a Apple store near by. Yea 2 blocks down. He pulled out a ANDROID phone and said yea my **** ain’t working I gotta see if the could turn it back on.
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Naomi
(@NaoJGar) reported
from
Emeryville, California
@sassysahv_ happened to me one time!! i brought it to the apple store and it took them like five mins to fix it(???). I have no clue what they did tho :(
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J. Austyn Belanger
(@JRyanNYC) reported
from
Palm Desert, California
Things this #pandemic has made me realise I was taking for granted... 1. The @Apple Store 2. Actually sitting down for food 3. My @Postmates driver 4. Freely able to hang with those outside my approved bubble 5. Not dating via #FaceTime and physical contact!
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Mel Beeby Clarke
(@MelBBClarke) reported
from
Bristol, England
On the phone to the Apple Store for 45 minutes to report a fraudulent transcation of over £250 & seemingly no one can help me or has a clue how to? This is where the cool funky brands everyone loves like @AppleSupport really let themselves down & become ‘faceless’.
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Jamie Lea
(@himynameisjme) reported
from
Medford, Massachusetts
@CarrieHFletcher Not really comparable at all, but this reminded me of when I was in college my Mac shut down, wouldn’t turn back on. Apple store said I lost everything, college homework etc. I cried in the store because I remembered I had just met theBackstreetBoys & the pics were lost forever.
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Colleen Anson
(@BBUFIE) reported
from
Omaha, Nebraska
@wdrohrer Nay nay nay I have a 4 month old Apple IPhone which doesn’t work. I have spent 2 days on the phone. The Apple Store near me is closed. The phone techs told me to go to Best Buy so they can fix it?????! I bought it from my service provider who won’t touch it either.
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Josh Lim
(@akiestar) reported
from
Los Angeles, California
Drove 100 miles earlier today just to go to the Apple Store, all because Apple Stores in LA and Orange Counties are closed. I love going to San Diego, but this situation is unsustainable for those with technical issues, you know.
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Jennifer Pietrzak 🇺🇸💏🇵🇱
(@LeeJenniferlee6) reported
from
Manhattan, New York
@havelpics @JaxAustin That’s why I go the Apple store for tech help. Or know someone who works in the tech world; like a 12yr kid who can solve the problem in 10mins.
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Bruce le parisien ute fan
(@Bruce03806204) reported
from
Chicago, Illinois
@binraccooon Also that neighborhood received massive capital investment after they shut down all the public housing and so I thought you'd see a , well, you know And the Apple store that shows up in all the newscast was actually built across the corner from former site of Cabrini-Green
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melinabambina
(@melinabambina) reported
from
Dallas, Texas
@carvala_7 Apple store was trying to charge me $299 plus $199 for the face recognition fix 😖😖😖
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Stephanie ✨
(@glittersnot) reported
from
Ventura, California
I’ve come to the conclusion the Bluetooth on my MacBook is broken and I’m not getting it fixed until I can have the hot employee at my old Apple store fix it for me
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!
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Robert Graber
(@RobertInNJ) reported
from
Little Falls, New Jersey
@AppleSupport gonna charge me $1400 temp hold on my card plus $30 service fee for express exchange service. Issue with phone still in warranty. Can’t get Appt at apple store for like 12 days... really???
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Katherine Nolan
(@DoChara) reported
from
Kilkenny, Leinster
@maryrose @Mike_Kiely @patphelan Downloaded to Andriod last night - was there about 5 mins after Apple store. No issues - 4 year old phone.
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ChiTownSpurs
(@ChiTownSpurs) reported
from
Chicago, Illinois
People out here tweeting they dont feel safe in Chicago after an Apple Store and Nordstroms got broken in to and here I am worried that Rogers Park is in the tornado belt now.
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Ben Clinkinbeard
(@bclinkinbeard) reported
from
Fort Thomas, Kentucky
@mkrisher What size did you get? I drove all the way to the Apple Store so I could get a feel for them and the whole place is shut down. I’m leaning towards the 11”.
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yaya.
(@__yvyv) reported
from
Manhattan, New York
@TribalMisfit_ Girl, sometimes the Apple store here has 50% off their products. Maybe like 2x a year! Last time they had it, it was a “glitch” but all the employees already took advantage of it 😭
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in the club sweatin like a lizard
(@leahhemmings11) reported
from
Birkenhead, England
@BasedLancashire @BigLezDennis @TheAngloTango They are two different issues, the MCR police failed on cracking down on grooming gangs and in the US a man was unlawfully killed whilst being arrested. I don’t know what you mean by the apple store part though
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Sulaiman AlRafee
(@SulaimanAlrafee) reported
from
Ḩawallī, Muḩāfaz̧at Ḩawallī
@aashk965 They do have a problem with Apple. With Google, they had their app downloadable from outside the play store for a long time. With Apple, there is no option like this, it's either Apple store or nothing.
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quis
(@quistalktoem) reported
from
Los Angeles, California
when the apple store opening i need to fix my phone
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Jake
(@JakeRoundUI) reported
from
Tottenham, England
Kinda jokes when Reddit can fix your Mac but the Apple Store can’t smh
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Abhishek R Prasad
(@abhishekrprasad) reported
from
Mumbai Suburban, State of Mahārāshtra
Just a thought. What if all the paid (most used/ loved) companies voluntarily pulled down their apps from the Apple store. What happens to the ecosystem? #epicgames
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Rybo
(@Rybo03) reported
from
Edmonton, Alberta
@oilerslive Damn that does suck!! Most people I know don’t have many problems but one of my buddies sounds like the same situation as you. Always in the Apple store getting stuff “fixed”. Hopefully it gets better!