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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (43%)
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Errors (39%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Errors | |
 Monterrey |
Website Down | |
 Atlanta |
Errors | |
| Gainesville |
Website Down | |
 Madrid |
Errors | |
| Mountain Home |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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🐝aWorkInProgressIvism♻️🏀⚠️👁C TRE45ONOusNaZIS 2(
(@CaffreyEj) reported
from
Baltimore, Maryland
I got home earlier than recent trips 2 the farm but i also left home earlier. i had a 1030AM 📱 call scheduled. i never got the call but i wasn’t ready 4 it so i didn’t reach out. (Dietitian) I went 2 Towson 4 the first time since March lock down. Apple store not taking walk-ins.
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Jeffery A. Maio
(@jeffmaio) reported
from
Edmonton, Alberta
@jkenney @RachelNotley ok Jason and Rachel seeing @shoffmanAB has failed to get back to me since day one for a sit down how about you tell me why the Apple store employees have indicated that something “bigger is going on “and they can’t tell me whats up? That’s called conspiracy
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Shelby⭐Starr
(@aStarr_W_2Rs) reported
from
Houston, Texas
@MadonnaMegan It must come with T-Mobile contracts because I didn’t know I had it. But I shattered my phone about a year ago and almost paid someone $200-300 to fix it. Decided to try Apple store. They told me I have Apple Care/warranty and it was $27 to fix the screen there.
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Bob Cottrell
(@rgcottrell) reported
from
San Francisco, California
I’ve been trying to see how long I could live with broken AirPods. As it turns out it’s not very long. Scheduled a pickup for a new pair at the Apple Store this afternoon along with a new Apple Watch series 6 because why not.
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Anna Löf (she/her/they/them)
(@msalofstrand) reported
from
Seattle, Washington
Does anyone remember walking into the Apple store, circa 2010, with the confidence that a Genius Bar employee would help you fix iTunes on your non-Apple laptop with little to no judgement? I miss that confident and self assured self.
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Umut Topuzoğlu
(@schiefewelt) reported
from
Munich, Bavaria
On my way to finally get my E and I keys fixed in the Apple Store. Let’s see how this is going to work out. After this fix I will sell this lemon of a Macbook"Pro" as soon as possible.
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Kati⁷ (Noted Invalid) ♿️🐊
(@katimcf) reported
from
Farmington, Arkansas
@askabonewitch This plus the warning from the tech at my school’s Apple store who replaced some keys last year abt screen issues on my model, ig it’s a hardware issue at the exact time I can not afford to have one, guess I gotta add a few thousand lto that emergency housing fundraiser 🥴
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Yaseen Dadabhay
(@yaseend) reported
from
Toronto, Ontario
@nypost So he didn't take his Mac to a apple store? Since 2014 Apple have given Mac users the option to enable encryption as the default option when setting up the OS. When laptop shuts down the drive is encrypted and not even the FBI or NSA can read it. But this IT person could? ****
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bruce buttercrisp
(@DaFloopyGoober) reported
from
Sioux Falls, South Dakota
@smrtdeath like an apple store genius? i can solve all of your apple product problems bb
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pgdeepak
(@pgdeepak77) reported
from
PETROL BUNK ORR, State of Karnataka
@GauravAgashe4 @VRtrendfollower Pls go to Apple store, they will replace it if it’s under warranty, my friend had same issue, he got new replacement.
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Naomi
(@NaoJGar) reported
from
Emeryville, California
@sassysahv_ happened to me one time!! i brought it to the apple store and it took them like five mins to fix it(???). I have no clue what they did tho :(
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Tilda Bear Workshop
(@save_tillie) reported
from
Ann Arbor, Michigan
Just walked into an Apple store with my broken Mac charger and walked out ten minutes later with a brand new one for free, no questions asked
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ILM24
(@pwned24k) reported
from
Fort Worth, Texas
Apple store is down before the event
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in the club sweatin like a lizard
(@leahhemmings11) reported
from
Birkenhead, England
@BasedLancashire @BigLezDennis @TheAngloTango They are two different issues, the MCR police failed on cracking down on grooming gangs and in the US a man was unlawfully killed whilst being arrested. I don’t know what you mean by the apple store part though
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Gigi 🦋
(@gmef07) reported
from
Ocean City, Maryland
I need to go to the nearest Apple store. Whose down?
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
A bit of a wasted trip to an Apple Store today at their recommendation. I could get the issue to happen but as I’d installed an additional partition with Big Sur on it to confirm it was hardware, they wanted me to reformat everything and bring it back despite me proving
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trev
(@thebeveragegod) reported
from
Warren Park, Indiana
@verge I went to the apple store for my sizing problem. They had to return my entire watch and then re-sell me the exact same one in order to get me a different sized Solo Loop. It was awful. I’m just glad it’s fixed.
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Faheem Hyder
(@DrfaheemHaider) reported
from
Jacobabad, Sindh
@Zongers hello, my 4G is working perfectly fine on Apple iPhone X but Apple store is not working at all. Cant download apps at all? Plz help
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ᗪᗩᐯᕮ SᑎOᗯᗪᕮᑎ 🏴 🇪🇺
(@snowded) reported
from
Fyfield, England
@hryz3 It is good - got it from the Apple store to replace an older model and its the same screen size with a smaller impact . Minor irritation with vibration from the keyboard but can fix that with a pad.
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R.L
(@ryanlewis79) reported
from
Portsmouth, England
Can’t fault the Apple store, every time I go in with a problem they’re always able to sort it out with minimal fuss and they’ll try and save you money as much as possible
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Joseph H
(@josephheenan) reported
from
Glasgow, Scotland
@neil_neilzone Hopefully that’s new enough that Apple will fix for free (I think the cut off is 3 years for swollen batteries). I had to get one fixed a month or two ago, the social distancing etc at the Apple store was good.
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baeyoncka 🇵🇷
(@supheroine) reported
from
Woodmere, Ohio
Every time I enter the Apple store I am intimidated. Anyway, fix my MacBook MacBookbitch
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Mr philip 🌈🏳️🌈
(@fredspoon) reported
from
Dunston, England
In the devil’s anus (metro centre) Apple store not allowed people to browse they are guiding people around. No where to sign in when coming into the centre itself. Place isn’t very busy at all.
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Jake
(@JakeRoundUI) reported
from
Tottenham, England
Kinda jokes when Reddit can fix your Mac but the Apple Store can’t smh
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Vici Richardson
(@vicilou) reported
from
Newbiggin-by-the-Sea, England
I can take my son to the Apple store for an apt to fix his watch but he can not go to his annual VITAL cardio check to see if there has been any deterioration in the last year! It’s telephone apt only - how does that work for ECGs / Echos. Why are we not shouting about this? #dmd
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Sarah Murphy
(@iSarahLiz) reported
from
Northbrook Gardens, Illinois
Frustrated with @AppleSupport Made an appointment 5 days ago for screen fix. Drive 45 minutes to the Apple store. Wait in line. Then I’m told they have no more screens to fix my phone. You’d think when you reserve the appt the supplies you need would be set aside. NOPE. 1/2
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LaP
(@lpetronsky) reported
from
Blasdell, New York
@MoxxyGee @AppleSupport My son has the same exact problem! Called support last night, they did an analytic check & said phone is fine. Told me to take it in to someone to look at it but can’t seem to make an appointment in Apple store 🙄. And now my Apple Watch won’t work with my phone. 👎🏼
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@PaddyMcGuinness Shouldn’t be if you take it to the apple store, they’re generally cheaper than high street ‘fix it’ shops & are properly trained by apple. 👍🏼👍🏼
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Mark Glassman
(@markglassman) reported
from
Manhattan, New York
@TheRewatchables All pods prior to May 2018 have disappeared from the Apple Store feed. Sounds like something similar is happening on Spotify. Can you fix? I’d hate to think I watched “My Best Friend’s Wedding” for nothing.
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Hemant Jain
(@HJain01) reported
from
Naperville, Illinois
@AppleSupport I am an Apple iPhone user from the beginning, never had issue with it but my wife’s iPhone XS camera and Face ID stopped working after upgrading to 13.6.1. Genius Bar at Apple store says too bad as we didn’t buy Apple Care. Cost to fix is close to $500.