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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (37%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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the bootyologist🇭🇹🇭🇹
(@HuddoDaMenace) reported
Like bro that’s so annoying 😐I know ain’t no one else wit pods from the Apple store got an issue where they cutting on and off …and then just not working I’d rather pay 200 plus insurance and if I got some **** going on I can replace em ez 😐
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Sneepy
(@SneepyDraws) reported
Apple store appointment today. Let's hope the pen is the issue and not the iPad itself! 😬
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Resident Advisor Svo
(@DoughBoiSvo) reported
If you ever need to go into an Apple store to have work done or trade something in…PSA: for your technicians or sales people…clean your MacBook or iPad, wipe it down, disinfect it
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devilcat.
(@restrictedevil) reported
@awhcottage @AppleSupport It’s the work of the Apple technicians. They will be the one to solve the issue. If all fails, you definitely have to go to your Apple store. My iPad was stuck on an update once, and they fixed it for me. Works like a charm now.
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Alex Fraser
(@AJFraser) reported
@kristaseiden Hah - our daughters MacBook Pro has been undergoing a slow death - it’s 7 yrs old. The local Apple store had the basic model in stock and the souped up $$$ model Apple is sending reviewers. She’s a quantum computing / physics dual major so you can guess the version she got!
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jaimee finney (newberry)
(@jaimeejaimee) reported
@nomnomboris @Apple @UPS Replacement (for Ken's) now scheduled for Dec 6. No option to have it sent to the Apple store. 🙃 It seems like a pretty obvious problem with our local UPS, so this kinda seems like we're just teeing up for the third round of no-show iPhones.
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ItzamarySandoval
(@NightmareZ3r0) reported
Customer: my iphone is broken let me go to the people who sell service to fix it because they must know what to do. Not the apple store that where its there literally job to know about apple products
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Mark Taylor
(@markjwt) reported
@misslauralou The lady on the phone said 'take it into an apple store and claim your 'consumer rights' (look it up on the Apple website). They will fix or replace any apple product less than 6 years old
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Adam
(@VISUAL_IGNITION) reported
I love how @ATT has two stores within 10 minutes of my house and they are known for having the worst signal here. The Apple store employee asked me if I had ATT when I took my phone in because it had issues with connection.
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Robert Race
(@RobertRace13) reported
How is it I have a problem, just to buy a new iPhone 13 Pro, at an Apple Store…because I don’t have an appointment ?
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Jo
(@jowiththeflo_) reported
I’m so upset I had to leave my MacBook at the Apple store so they could fix it.. l hateee working on my IPad 🥺🙃
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kim⁷
(@yoonminempire) reported
good morning, I think I need to take a trip down to the apple store today ffs
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Chester Station aka Hugh O’Reilly
(@chester_station) reported
@apple saga continues. After a month of dealing with @AppleSupport for the problems caused by the IOS 15 update I was given an appointment at the Apple Store. Now in a LONG lineup.
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David Allen Pierce
(@dapierce_) reported
The problem isn’t with Apple. Apple’s contracted repair center says the chassis is slightly bent which is in direct contradiction of the Apple Store which has no physical defects listed in their notes. I’m having the iPad returned without repairs. To be continued. #Writer
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devilcat.
(@restrictedevil) reported
@awhcottage I don’t think your files will be lost if you go at your Apple store for this issue. They will only downgrade your Mac then possibly resume the Monterey update.
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Shapoor R Nargolwala
(@snargol) reported
@Apple pls can you asap adhere to RBI Reserve Bank of India’s new norms so that our credit cards can work and our subscriptions and purchase from the Apple store can go through. It’s over a month that this problem is going on and we as your customers don’t know what to do Tks
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mx. alymay atherton ⛅️🚌❤️
(@alymaybe) reported
The update is great and I'm enjoying it but my day was actually spent at the apple store trying to fix my damn phone and now I have a loaner I didn't bother to icloud down a copy of my usual phone and also couldn't be bothered to add any apps except Snapchat
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TBD
(@RakalaLadon) reported
I’m at the Apple Store in the middle of my appointment and this white woman just walks up with her little issue. GET IN LINE KELLY!
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⚝ Rashami Shivani Desai ⚝ 𝓢𝓸𝓷𝓪𝓢𝓾𝔃𝔃
(@RashamiShivani) reported
@TheRashamiDesai @Apple @Apple store please fix her problem as soon as possible
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what
(@FindArtz) reported
The problem with no Apple store in my country is that I can’t get the model/color/capacity that I want
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Necie 🌈 Over the Rainbow 🌈
(@tobesolonely7) reported
@nessuuhhh_ Yeah it’s 29 to fix that and 99 To completely replace your phone if it cannot be fixed . And if you don’t have an apple store by you , you can use geek squad @best buy
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Johnnyboy
(@Johnlopez12220) reported
Nobody will ever understand me wanting the job at the Apple Store. I would do anything to get the job. If I don’t get it I think I would permanently be broken. Sad4ever
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BiGHUSSLE
(@BIGHUSSLE_SE) reported
@AppleSupport Yes I’ve tried to troubleshoot the issue but the left side still isn’t working, I picked up these AirPod last week for the Apple store in Boca Raton I should be having these issues
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Maisey
(@maisbeep) reported
@burritobus @RiceNBeanBear Unfortunately, this might be a thing you can go to an apple store to fix. I don't normally like dealing with the genius bar, but they will probably help you fix it.
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a l i 🕊
(@thatguyaliii) reported
i wanna fall down some apple store stairs
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Joe Ward/Waddo (1st LT.) "This We'll Defend"
(@JoeWard96208965) reported
@MarketRebels Went today to Apple store. Guard gave me mask when I walked in. BTW shelves empty. Supply chain issues they said.
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uma's book of adventures
(@typer_uma) reported
@RosaCtrl Can you go on with your life without using Apple Store stuff? Do GUIS run without problem?
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shalissa
(@_shalisssa) reported
the way i was about to CRY at the apple store when they told me it would be $430 to fix my phone... anyway i ended up getting a new phone lmao
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Gagan
(@Gagan59272858) reported
I was updating New MacOS “Monterey”. It asked me to restart my system, I did that. But after shutting down it never turned on. I went to Apple store at Union Square and they asked me to buy new logic board.
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Julia
(@Juules08) reported
Could literally bl*w the guy at the Apple Store who fixed my phone that has been broken all day in .2 seconds