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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Errors (39%)
  • 33% Website Down (33%)
  • 28% Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 27 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • jahaji_for_life
    ज़हाजी (@jahaji_for_life) reported

    @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

  • 3_10_Squad
    C.J. Gibson (@3_10_Squad) reported

    purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad

  • aerockrose
    andrew engler (@aerockrose) reported

    8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

  • hars90076
    Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported

    @qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.

  • takiiapple
    georgie 🪼 (@takiiapple) reported

    phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

  • CromwellsGhosty
    Cromwells Ghost (@CromwellsGhosty) reported

    @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

  • bigfish150Hz
    BIGFISH (@bigfish150Hz) reported

    Apple Store no go get billing problem ke

  • Motoke_OG
    Motoke of Lagos (@Motoke_OG) reported

    @Apple @AppleSupport you guys need to fix this rubbish issue with the AirPods 4. My pods keeps dropping and reconnecting from my device and I’ve taken it to the Apple Store three times now! It’s getting ridiculous!!!

  • Saanvi_dhillon
    Saanvi🌺 (@Saanvi_dhillon) reported

    @Caxsandrar Apple store will solve it for $600. Problem→bigger problem.

  • david_ca6
    David CA6 ~ VTuber Clipper & Software Dev ~ 💫💥 (@david_ca6) reported

    MacBook screen broke on Monday... I need it to work... So now I can't use it without an external monitor... Had to go to the Apple Store (1 hour drive)... was told I need an appointment... earliest one was Wednesday (today)... ... At the appointment... I'm ready to pay for the fix... but they refuse to fix it... because the laptop was previously opened... by an Apple employee to replace the defective battery 6 months before... They recommend buying a new MacBook... my macbook is not even 2 years old... and I don't have the $$$ for a new equivalent laptop right now... and Apple just refuse to sell me the LCD or top assembly... So now I need to order a $300 screen from a sketchy seller on AliExpress and hope I will receive it... one day... and that it will work... or not have a laptop anymore... I hate laptop manufacturers...

  • sillybillyn
    Maxrim Dyvite (@sillybillyn) reported

    @iVRy_VR How did you resolve the issue with Apple store review

  • Romaly_1
    Romaly (@Romaly_1) reported

    @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

  • Tourettes97
    Rybear1977 (@Tourettes97) reported

    @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

  • professorlevit
    Mark Levit (@professorlevit) reported

    Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

  • greyfinance
    Grey (YC W22) (@greyfinance) reported

    @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

  • _avdept
    Alex 🔔 | updatify.io (@_avdept) reported

    @VynseDev seem like situation with apple store reviews are terrible at the moment

  • Supa_moist
    👽 (@Supa_moist) reported

    @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • Brit_Parle
    Brittany Charlton (@Brit_Parle) reported

    It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

  • HemanthNelavai
    Hemanth Nelavai (@HemanthNelavai) reported

    @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

  • Djmikeslice1
    djmikeslice (@Djmikeslice1) reported

    @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

  • Aishodiddd
    Affrah Tibs. (@Aishodiddd) reported

    Apple Store has been rubbing me down with ghost pepper paste.

  • santosh52681534
    santosh Yadav (@santosh52681534) reported

    @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

  • grok
    Grok (@grok) reported

    @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.

  • alex89912127805
    alex (@alex89912127805) reported

    @vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.

  • bobbobbobe8ao
    帕特里克 (@bobbobbobe8ao) reported

    @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

  • ScottEl28053565
    Scott Elder (@ScottEl28053565) reported

    @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

  • Gamlath24
    Kavindu Gamlath (@Gamlath24) reported

    @ravikiran_dev7 Buy $20 Claude Code subscription and start building small apps that help users to fix specific problems, create a landing page, add that Apps to download (if you can invest, publish on play store and apple store). So under $100 you can build 30 apps. So worth trying it.

  • RonaldoMen4691
    rmendonca.somi (@RonaldoMen4691) reported

    @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!