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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ty'ren Lawrence
(@Tyren_X) reported
iPad update- Good news: I was finally able to send it to an Apple store, and they’re trying to fix it. (Still gonna take a few days though.) Bad news: If they can’t fix it, then I’ll get a new one, but then all of my work on Clip Studio, which was saved on that iPad- (1/3)
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redhead redemption
(@mmeganred) reported
@KateeForbis @ATT I have the same damn problem. I finally was able to buy one from the Apple Store online.
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duane train
(@NotserpB) reported
@JSherwood1025 @diritoc @Mariners aren't all Apple TV games free...? You don't need a free trial, you just make an apple store account which is free and sign in.
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🇨🇦Matthew Dunn🇨🇦
(@the905arts) reported
Make an appointment with @JumpPlus to get my battery replaced. Show up. Get told they have it. Wait almost 3 hours. Get told they can’t fix it and I need to ship it away. Call Apple. They get confused. And set me up at a actual Apple Store and actually help. Weird service.
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DStv Nigeria
(@DStvNg) reported
@samoreking With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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PHILIP CRAWFORD
(@MACKabiVIPer42) reported
When I went to Apple store Thursday I never seen white person so lazy put stuff back way they had them I was looking at iPhones 13 colors I take one down then put it back where I got it this white lady took them all down then just left them there she said I like look at colors
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GISULA 🎹
(@gisulamusic) reported
@BEACASSO I thiiink they might be able to restore a old iCloud backup for you at the Apple store? Pretty sure I had this exact problem a few years ago and I think that’s what ended up happening but I can’t quite remember :( hope you can get it fixed tho, that majorly sucks
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elizabeth
(@BennyGesserit) reported
@neduuma I worked at the Apple Store for almost five years and a large percentage of charging issues were fixed with a can of compressed air, usually dislodging a giant piece of collected dust or lint. Hoping the same for you!!
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Lilies
(@ratatouilili) reported
@polkatulkjustin 168 Fix It on Valley is another option if you don’t wanna go to the Apple store I’ve broken my phone numerous of times and they’ve helped fixed it all those times!
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Dr. Samantha Montano
(@SamLMontano) reported
Did the “take your parents to the Apple store to fix all their tech” thing this afternoon which is how I found out my dad’s been walking around with no backup of his phone for the past FOUR years. The sheer panic that overcame me. I’m never going to recover.
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sushi 🦇
(@robinsIvr) reported
@gnfsflwrs I love it here, obviously. Apple store said they couldn't fix it and now I'm stuck with a $50 phone from Walmart with no way to contact ppl sigh
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GOtv Nigeria
(@GOtvNg) reported
@Antai55321085 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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William Koh
(@GuruSg) reported
@AppleSupport very disappointed with the recent experience with Apple support at Apple store Singapore as your guy actually advice me to go get a laptop to do a backup for my iPad Pro in order to solve the issue 👎🏻👎🏻👎🏻 the Apple slogan “Your next computer is not a computer” is BS
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Teddy
(@TheodoreSaling1) reported
@fleshbonesetc He just specifically asked if it’s oyster from the **** store that looks like an apple store who is coming down. I told him yes and he left it on read. He already knew.
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Sandra
(@northernbleuets) reported
My Apple store tech support was decent, but I’d already diagnosed the problem & needed confirmation. The drive was hell though. I get why autobahn drivers are pedal to the metal: blowing off steam when you can after too many jams.
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Tamara Sherrell
(@taminjapan) reported
@shannonrwatts My son’s new SE had the same exact problem—we took it to the Apple store, and they just gave him a new phone u see the warranty. Hope you can get yours fixed or replaced, and be back to enjoying music and podcasts soon! 🍀
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𝖊𝖋𝖋𝖎𝖊 ~ᴛʜᴀᴛ ɢɪʀʟ is an ᴀʟɪᴇɴ ꜱᴜᴘᴇʀꜱᴛᴀʀ👽⭐️🐝
(@beyonceverse) reported
No cause like my mac broke down, went to the apple store, they checked and the screen was completely gone like wouldn’t turn on, I buy a new one and come back home and the old one starts working?!? What is this???
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Alex
(@konnualex) reported
So the apple store said that fixing the keyboard on my macbook pro will cost me $600 ?! That’s ridiculous. Even though this butterfly keyboard has been causing everyone problems. And if I were to trade in my macbook pro now it would be worse $0 at apple?!! @AppleSupport @Apple
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Mohit
(@mohit9780) reported
@AppleSupport @Apple Tried taking my AirPods Pro 2019 to the Apple store today as was facing sound clarity issues. Waited for an hour at the store with an appointment and was literally asked to fly 28 hours to the city of purchase to get the AirPods replaced
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kermit thee frog
(@iCarlyStanAcct) reported
Finally took my AirPods to the apple store for them to fix so now I can listen to Renaissance again at the gym.
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DStv Nigeria
(@DStvNg) reported
@abbeyseaqay With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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Vim, Ph.D.
(@Exhaust_Fumes) reported
@anthonydardis Ah, i guess the queens apple store isn’t terrible, so there’s that
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Josh Hoffman
(@EHYH1990) reported
@UnrivaledInvest @howardlindzon My iPad broke down the other day, let’s just say I was at the Apple store 15 minutes later throwing my money at them for a new one, as if my life was dependent on it. Its as sticky of a moat as oxygen.
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GOtv Nigeria
(@GOtvNg) reported
@BobPatrickRice With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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Kristian
(@kristian_meeson) reported
iPhone charger leads ******, apple store for me in the morning to get my pants pulled down!!!
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NeedForStorms (NFS)
(@ChiWxChris) reported
god i forgot that i had twitter on my ipod, i haven’t been active because my damn iphone got fried. it didn’t turn on after i left it charging overnight, and i’m taking it today to an apple store to see if they can fix it as it’s under warranty
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Tan Tan
(@PY_Tan) reported
The Apple store is so overwhelming. Fix the phone so I can go.
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Michael Pepper Tech
(@MichaelPepperTT) reported
@TechLuvnMomma Warranty is until March. Fortunately, it’s back up and running. I’m not sure exactly what the problem was. I do plan on taking it to the Apple Store to have them run some diagnostics tests to make sure it shouldn’t happen again. They’ll test the power supply as well.
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GOtv Nigeria
(@GOtvNg) reported
@NaturalWiseOne With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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not actually a protogen || BLM
(@proto_jackal) reported
iphone needs repairs; something in the rear of the phone is broken i cant remember the specific name have to leave it at apple store overnight so my access to internet is going to be spotty until i get it back tomorrow evening