Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Website Down
(40.00%)
Errors
(33.33%)
Sign in
(26.67%)

Apple Store Outage Map

The most recent outage reports and issues originated from:
Mazatlán Sign in
Canberra Sign in
Reutlingen Errors
Madrid Website Down
Cali Errors
Caulfield Website Down

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • nada_adnan87 ندى عدنان المحيسن (@nada_adnan87) reported

    @Heba_AlSoqair If it’s broken apple store will exchange it for you for free

  • TurnBabyface Babyface App - Find Wrestling UK&I (@TurnBabyface) reported

    @CKDunn67 Just FYI we’ve identified the fix and are rolling out an update to sort it out. Just waiting on Apple to accept it to the App Store then updating the app should solve the issue. Thanks for bearing with us. 🙏

  • KvngB__ Brandon (@KvngB__) reported

    @Tha1UdreamOf @AppleSupport Cause I got a iPhone XS Max and mine shit just glitch went to the apple store they said nothing was wrong galaxy note 10 where are you

  • BryanSmart Bryan Smart (@BryanSmart) reported

    @BorrisInABox I don't know yet. It's not an Apple laptop, though, meaning, in 3 years, when it's totally useless, you can't even run down to the Apple store and pay an outrageous $150. I'm concerned the option will be to ship it somewhere for a week or more.

  • IGFestUK Insomnia Gaming Fest (@IGFestUK) reported

    We're aware of an issue with the Apple Store and are currently working on a fix. Stay tuned for updates!

  • anildash Anil Dash 🥭 (@anildash) reported

    This is a really key issue with Apple’s Sign In, and I hope Apple addresses it. Because competing on security is a great reason for a sign-in to exist, but only if it really enables platforms to collect and store less data.

  • kissyguccihes 𝘫𝘢𝘯𝘦 ☆ (@kissyguccihes) reported

    @xc8lyn I feel you sis, it took the apple store 2 weeks give me my MacBook bc new issues keep arising

  • maeze__ Meghan Alexandra (@maeze__) reported

    Just got the Apple store cause my AirPods are ******* broken and I have an appointment. So I go up to the guy and and he finds my name in the computer and he goes “we’re a little short on staff and seats, so you can go to that table right over there and just go play on an iPad!🙃

  • rjstelling 🧠 Richard J. Stelling 🥤 (@rjstelling) reported from Sant Lluís, Comunitat Autònoma de les Illes Balears

    @atomicbird I thought Sign In with Apple provided a unique and stable ID you can store. It won’t change for a users/app combination even if the Apple ID email changes or the user revokes the forwarding email.

  • KyIeWL 🐺 (@KyIeWL) reported

    @91rec Exactly g, people would’ve got onto him straight away surely. Apple store is on the Main Street aswell ain’t even like its down a side road

  • dexter_doggie Dexter the Dog (@dexter_doggie) reported

    @euthyphro Oh my god - I am so sorry. You're totally not an ******* - if ever there was a reason to break down in an Apple store, this is it.

  • KHALL99887766 Kevin hall (@KHALL99887766) reported

    @BelkinCares been on hold now for an hour with customer support and the repeating crackled music that makes a person go insane..... I have an issue with a screen protector.... Apple store said to contact Belmont for a replacement

  • CGDurant Colin Durant (@CGDurant) reported

    @holycalamity Earbuds aren't the issue; I have AirPods. I own a couple radio/stereo units in my apartment that have AUX cables to plug into phones that just need dongles that I didn't think about when at the Apple Store

  • Eva_K_B Eva Blacklin (@Eva_K_B) reported

    I was visiting different Apple stores around DC. Turns out that the Georgetown store was the one where Kanye West stood on the table. I think I met the guy who told him to get down. Lol.

  • CLAUSE9 TREVOR COPE (@CLAUSE9) reported

    @MaximumPC when are you going to update your digital magazine app at the apple store, having problems downloading pass issues

  • bisi_blue that_yórúba.gal (@bisi_blue) reported

    Does anyone know how much an apple store would fix an iPhone 8+ screen 😓

  • dawnblack67 Dawn Black (@dawnblack67) reported

    @AppleSupport iPhone 7+ automatically updated to 12.4 mobile data no longer works had appt for support - told to make new appt at apple store still not working

  • a1rkorea charles chung (@a1rkorea) reported

    @QiasOmar The back light went out, common problem. If you take it to the apple store they gonna force you to buy a new new.

  • UranusTonight Uranus Tonight (@UranusTonight) reported

    @FolkMeatloaf @nutakugames Not gonna happen. Apple locks down their systems so you can't sideload, and no way they would allow it on the Apple Store proper.

  • pokiedotie 🐳 (@pokiedotie) reported

    @AppleSupport I’ve an iPhone XS, dropped into the sea at ankle deep water, phone went dead aft a few mins. Apple store told me it’s liquid damage and it’s not covered under warranty. The problem is, I got this set as a replacement set in feb after it died on me for no reason. I’m disappointed.

  • stopitcrystal 🥵 (@stopitcrystal) reported

    it's like if I went to the Apple store bc my phone didn't work and instead of fixing it they smashed it 10000 times, spit in my face, murdered my children, burned my house down and then gave me the phone back and told me to try turning it off and on

  • OliveeiraLuis Luis Oliveira (@OliveeiraLuis) reported

    @gameloft Please fix gangstar rio on Apple Store

  • mtvAdriaan Adrian⛓ (@mtvAdriaan) reported

    Tell me why i go to the apple store, they tell me i ****** up and need a new phone, then i come home to fix this phone myself. I think im going to get a galaxy.

  • rohit_thebluess Rohit Kulkarni (@rohit_thebluess) reported

    @AppleSupport my 2017 MacBook Pro display has issues. It’s not even two years I have purchased this Mac. Took it to an Apple store got quoted to $700 to fix it. Basically telling me to replace the display. This is outrageous. Please contact back.

  • Beermoe Beermoe (@Beermoe) reported

    Don't let the #griddy PR gang get away with it #fakenews at its best. Go to the Google Play and Apple store rate them 1 star for the terrible customer service & flag it for being deceiving. Not until they were called out they published an all in rate way below reality #fuckgriddy

  • TammaraSoma Dr. Tammara Soma (@TammaraSoma) reported

    @AylanX My 2nd son spilled milk on my mac laptop. Took it to the apple store and "genius" at the "genius bar" said it has internal damage/not worth fixing (had to buy a new laptop). My 1st son (11 yr old) opened it up and learned how to fix it via youtube. It's working fine CRAZY!!!🤑😱

  • GryphonBBQ Gryphon BBQ (@GryphonBBQ) reported

    @I_always_know @Lizombi Well, at least in USA. In my country is like the Apple support but in every store. Here they will look for a way to say it's your fault and you have to pay to fix the stuff.

  • the_mudan_01 Francesca “BaiMuDan 沉连清” SIM (@the_mudan_01) reported

    @AppStore @AngryBirds @tim_cook is @AngryBirds @applesupport @NihwidaNasalay1 Apple should open one store at Indonesia Jakarta one only one store at Jakarta Indonesia isn’t Singapore and Singapore is Singapore Jakarta is Jakarta @NihwidaNasalay1 calm down nasalalay that provocatormenopause @the chua

  • annaxcamille Camille Jones (@annaxcamille) reported

    @perfface4radio Most unbearable thing I think I've ever done to it. Lots of crying and screaming, lots of "It's ruined forever!!!!" and lots of "oh my god it won't OPEN NOW" and "I'm going to look like an idiot walking into the Apple store with a computer broken in half" LOL

  • anarchy_austin AnarchyAustin (@anarchy_austin) reported

    My #thots, on the DLive issue with borderline pornographic streamers. According to the legal definition, a convincing argument could be made that DLive is allowing content on their platform that could potentially have them taken off of the Apple Store, and Google Play Store.

  • marissa__kerri Marissa Kerri✨ (@marissa__kerri) reported

    Customers are literally so annoying. I’m in the Apple store and I’ve watched this man explain to this family at least 3x that the issue with the phone is the service provider and not the phone itself😭 ma’am please take yo ass to Verizon 😂

  • MSM_DOP T (@MSM_DOP) reported

    @monimendezj If it’s an iPhone just go to an Apple store and they will fix it at a minimal cost

  • TheRealKayotikG IsaacVal (@TheRealKayotikG) reported

    @QiasOmar The screen died Remember you did drop it a bunch so it died on you it would be easy to transfer to another mac or you can go and fix it at an apple store

  • lifeandstuff247 Guilty Pleasures (@lifeandstuff247) reported

    @RussellsRiff I believe apple will replace battery for around $30 as it’s old battery and they acknowledge a problem. Hit an apple store

  • shininyb É. 🌻 #AB6IX (@shininyb) reported

    My trackpad is not working well but you have to pay like 50€ or more to get your macbook diagnosed at an apple store so 🙃

  • zTattedBeauty Tatted 🏳️‍🌈 (@zTattedBeauty) reported

    I’m at the apple store waiting to fix my phone..... 1 hr wait time

  • coffee4binky Jovian’s Roman Imperial Steakhouse (@coffee4binky) reported

    I see commercials bashing MacBook for Microsoft Surface. If I want a device w/ a touchscreen, I most likely will buy an iPad Pro. However, I visited MS Store, asked them to shut down a Surface. It stalled to update. No thanks. I’ll stick w/ Android or Apple portable devices

  • AlexKonnrad Alex Konnrad (@AlexKonnrad) reported

    @ModigSheep @HiccupsDoesArt I'm fully aware what apple does and doesn't do thanks. I work in industry. My concern is whether this is being done at an Apple Store or Apple Authorized Service Provider (where they replace the whole unit as a "repair") or a third party non Apple store where they cobble-fix.

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    A quick thread on ***. Developers need to make money, but app store owners need to crack down on exploitative apps trying to game users into spending wads of cash by mistake. Apple, in particular, should lead the way. I’m going to talk about the app Selfie Art in this thread.

  • Beauty520 👩🏼‍⚕️BOURGEOIS🇱🇨 (@Beauty520) reported

    🥴🥴 my XS Max has software issues...🙄....I hope my daughter knows we’re not going to Universal Studios till I find an apple store 😭😭

  • alexdosdiaz Alex Dos Diaz (@alexdosdiaz) reported

    @Procreate @AppleSupport I was able to try a different pencil on my iPad last night and it worked just fine. I also got the chance to pair my pencil to a different IPad and it was still having the same pressure issues. Definitely going to have to stop by an Apple store. Ty!

  • donceelogy sage Thinker (@donceelogy) reported

    No apple store in Africa tho... But go to Banex you'll find a place to fix your problem

  • Procreate Procreate 🔜 LightBox Expo (@Procreate) reported from Hobart, State of Tasmania

    @alexdosdiaz @AppleSupport We’d recommend going into an Apple store and trying a Store Pencil on your pad. If it works, you’ll know it’s likely a hardware issue. Also try swapping your bib and hard rebooting your iPad.

  • RankinCatalina Catalina Rankin (@RankinCatalina) reported

    If you call me and I don’t answer.....I apologize.......my phone isn’t talking to me either. It decided to shut down until further notice. Back to the apple store....sigh. — feeling irritated

  • TweetsBySteveP Steve Palmer (@TweetsBySteveP) reported

    @EastMidRailway Hi Guys! Can't get the link to work on your website to download the App for *Android* phones - it's not clickable. Apple Store links works OK. Please fix.

  • kirstinferguson Dr Kirstin Ferguson (@kirstinferguson) reported

    @KillerMartinis @NeilMcMahon @FlipPrior Thanks Linda... so bummed since it is so new but will definitely try and get it fixed. Am going to check out my contents insurance policy, then plead for mercy at the Apple Store before no doubt ending up at the fix it people in the local shopping centre :)

  • nicolacohoon nicolacohoon (@nicolacohoon) reported

    @theresacambo @AppleMusic Google it - it will give you instructions ..... you have to go into settings, iTunes & App Store , sign in with your Apple ID, scroll to subscriptions, tap Apple Music subscriptions & you can then manage your subscriptions there xx

  • HisNameIsBerk Lorenzo Berkley (@HisNameIsBerk) reported

    Google has 80% of the .... « ecosystem » Apple provides To its customer base but because their focus is split into different teams they don’t have the same « customer satisfaction» I feel like if google launched a physical retail store and got their inventory down and the

  • normanisnachos lindsay (@normanisnachos) reported

    @vanderrwaals go to an Apple store it’s a hardware issue probably

  • jil_slander Sophie (@jil_slander) reported

    @RAVERPHOENIX O beaut def go to the apple store then! They'll fix it for free and it takes about 40 minutes :)

  • 1979_bear Ruby 💖💖 (@1979_bear) reported

    I’ve been randomly logged out of my main Instagram account and can’t deal 😣 (I’m taking my phone into the Apple store soon tho so hopefully they’ll fix it)

  • sanchay_kaka sanchay agrawal (@sanchay_kaka) reported

    @Apple @AppleSupport Went to apple store thrice. Not able to solve battery issue in 3 months. I have about 8 apple devices but the support is pathetic. Please help. #applesupport

  • 101_didi didi_world_101 (@101_didi) reported

    @feelthemusi It’s weird how I am using it right is it’s bc when people already download it, it stays there on there phone or it goes away since you have problem with Musi being out of the apple store

  • RamasScreen Rama's Screen (@RamasScreen) reported

    I walked into the Apple Store for the appointment so they’d fix my current iPhone... and...... I walked out with a brand new iPhone instead. Damnit, Rama! Ya see! This is why I hate visiting Apple Store. I’m weak. Now I have to work twice as hard to replace that money spent.

  • ZketcherzPub 💤 (@ZketcherzPub) reported

    @TrolluxCaptor 2/2 and the apple store never had the songs i wanted to use OR i had to buy the entire album just to get one song. Plus the mac was TERRIBLE for gaming on which is a big deal to me since i play computer games frequently

  • ZketcherzPub 💤 (@ZketcherzPub) reported

    @TrolluxCaptor The main problem i had with the mac is that it was very hard to download the music i wanted for animatics (i used to do a lot of animatics back in the day) Because you cant download the music for free on a mac like you can on a regular PC So i had to rely on the apple store 1/2

  • millaonline Michael Müller (@millaonline) reported

    So sad that there is no Apple store in the area where i live. Needed some help because of a broken display. Had to drive 1h to swiss (one way) because it’s the nearest to my home. Spend in summary 6h for the whole trip. Despite the time cost, the service was excellent there.

  • reallycoolalias Samuel Rees-Thomas (@reallycoolalias) reported

    @tmurphyNZ @sparknzsport It's because Apple are crooks. You'll find it's the same with Spotify on the app store. Android doesn't have this problem, however.

  • 4evanyr me (@4evanyr) reported

    @McDonalds kinda crappy that I have to pay extra to substitute gogart and apple slices for no fries in my 5 yr olds happy meal. Also shitty that a revamp store ice cream is always broken & sprite.. #ichoosechickfila #ihatesheratherchickennuggets #alwaysaproblem

  • Its_4PERTURE 4PERTURE (@Its_4PERTURE) reported

    @Jaden_Dev And I've uploaded apps into play store, I know what I'm talking about. An app of mine got nearly taken down until I patched a very minor vulnerability on it, but go ahead with your blind crap talk and keep giving me a bad image of apple users, that will definitely affect