Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (36%)
- Errors (36%)
- Website Down (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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BeeDee (@T_B_T) reported@Kahamsha Probably take my flying car down to the Apple Store to buy a new iPhone 64 to have it installed in my left temple and rewatch it again?
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bytez (@6uappi) reportedsomeone stacked 5 Mac Minis on their desk and built a private AI cluster that runs models no single machine could handle no cloud, API key, no monthly bill and no data leaving the room. the tool is called exo(open source) it connects multiple machines over your local network and splits the model across all of them like one giant GPU. what this setup actually does: 5 Mac Minis networked together = combined RAM that can run 70B+ parameter models locally exo handles the distribution automatically you just point it at your machines and it figures out the rest the node graph on screen shows each machine as a node passing inference layers to the next one latency is fast enough for real use. not a toy or demo. a working private inference cluster total hardware cost: less than one month of serious cloud GPU rental the thing nobody talks about: when you run inference locally across your own machines, you own the entire stack. no rate limits. no context window restrictions from a provider. no terms of service. no outage at 2am killing your pipeline. most people think running serious AI locally requires a $30,000 server rack this guy built it from hardware you can buy at any Apple Store
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girlmom (@amarijenise_) reportedRyleigh dumb *** iPad acting slow I don’t feel like sitting at this Apple Store all day
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yessi (@yessicaster) reportedI’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street
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Omnicris (@Omnicris) reportedYeah, it could, but it won't. People steal things that are locked down all the time. I mean, even the Apple Store display models get stolen all the time, and those have a special version of iOS that runs on them, so you can't do anything with them anyway; they're paperweights. My concern is the ability for Apple, or any tech company for that matter, to be able to remotely disable a device, whether you are a criminal or not.
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Jack (@jackcoder0) reportedHis iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵
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Jon Sherrard (@jshez) reportedContrast the quote my experience: An Employer once had a supply issue with equipment supplier. Opened a new bank account that allowed Apple Pay digital cards over email. Created me a card. Sent it over. Transferred cash onto it, apologised profusely and asked if could go to Apple Store (during work hours so fine with me) Nice to know when you’re working with serious people.
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pingyu (@pingyu__) reportedapple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫
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Dawson Gibbs (@dawsbg) reportedThe biggest challenge for all consumer apps is acquiring users at the lowest cost. Sweatcoin was having the same issue before it exploded with new users. It was able to acquire users with traditional paid ads, but its CPI would always remain high. Sweatcoin's growth stayed linear until it decided to try a new strategy. And that strategy was mass UGC marketing. Sweatcoin partnered with creators and created organic feeling content. High volume testing of viral hooks and formats. It took these winning viral pieces of content and turned them into Spark Ads. UGC powered paid media. Sweatcoin never had to burn ad spend by guessing on creatives when the creatives were already proven to convert and get engagement. Sweatcoin 10x'd it's ROAS using this viral content made by creators. Hiring tons of creators and ad spend sounds costly, but in reality, Sweatcoin was able to lower its CPI by 53%. In fact, on Apple Store Sweatcoin had the lowest CPI possible. 60 million users acquired. And it all started with one shift in thinking. Mass UGC + UGC powered paid media = 📈 🚀 user acquisition Stop guessing on creatives. Let the market tell you what works. Then put money behind what's already proven. Organic tests it. Paid scales it. Simple as that.
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idrin74 (@EdyVG74) reported@MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login
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James Yeung (@jamesyeung18) reported@aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!
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Daniel Ortega (@dan_in_robots) reportedI don't know. I'm sure it's pretty, but this looks like an Apple Store on wheels. Where are the physical controls? I'll take real engineering that solves real problems. My two cents.
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Ana | The AI Girl (@WealthEmpireHQ) reported@ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.
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Kathy Wallis 💙 (@KathyWallis01) reported@AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed
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Pradeep Pandey (@Div_pradeep) reported9 out of 10 people replace their iPhone because the battery dies fast. My brother almost did too. Then I opened Settings and changed 7 things in under 10 minutes. His battery went from dying at lunch to lasting all day. Zero cost. Zero Apple Store visit. Here's the exact fix:
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Martins | Film Director (@Dir_Martinsz) reportedI feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.
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Delver_Rootnose (@delver_rootnose) reported@yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Floro S. (@sflorimm) reportedis apple store connect down, or is just me?
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🍩 (opinion arc) (@donutgrillfish) reported@KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay
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Campbell (@boomers_ass) reportedThe Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.
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Chop Talk (@choptalk14) reported@BriankDfw @iAnonPatriot Is there an Apple Store in Collin County? If not they will find a county with one and riot there. It’s not about the location of the issue, it’s about a location worth taking stuff.
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erika rose retzlaff (@Sparetheairika) reportedHate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.
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PK 🐢 👩🏻💻 (@PKodmad) reportedMalko - my bedtime app blocker got rejected from apple store review. The turnaround time was quite fast! Last time I had to wait for 20 days for a rejection. Here are the reasons. 1. Incompatible with iPad - I have marked the app as iphone only. I'm not sure why they tested it on ipad. It may be easier to fix this than argue with them. 2. Paywall content - it does not clearly describe what the user will receive for the price. Seems an issue with messaging. Will rework and resubmit. Approval coming in any day now!
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imran (@instaguyonx) reported@Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy
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100and1 Gadgets Orchid (@mollfixdiapers) reported@69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.
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L (@benghazi_ebooks) reportedCan’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something
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Ashok Shetty (@savidhyashok) reported@poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-