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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (39%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Derrick
(@CSAMsir) reported
@minajchilombo It does you just have to bring the broken one with you to the Apple store and tell them you’re replacing it through AppleCare
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Natalia Buchok
(@NataliaBuchok1) reported
from
Hamilton, Ontario
@apple 1) try to buy apple care online - tells me my product isn’t eligible (air pods pro) 2) call, on hold, disconnected...then called the local apple store, answering service not working, put on hold 20 min then hung up on. Thanks.
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Wear a Mask!
(@Zazzzzzz4) reported
@ashishkjha @GovMikeDeWine Had to go to an apple store to fix my phone. I was horrified by how many people were at the mall. Saw people wearing masks on their arm and pulled down to talk on the phone. So many people at the restaurants and all those mall eateries.
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The Pineapple 🍍 of his Life ❤️
(@_PuraDulzura) reported
@JumboCrayola Did u get it fixed?? I need to go to the Apple store and fix mine. My email shows up when I txt and that’s so ghetto
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Tommy
(@iamttommy) reported
then finally got into an apple store after WEEKS, they said phone was out of warranty and they would replace the battery in 1 hour, 1 hour later they handed me back a bloated phone saying the swollen battery caused damage to the screw and they refused to fix it? wtf?
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Jo Wilson 🇬🇧
(@likkleciteh) reported
from
Manchester, England
@YeezyPeasy123 Where the Apple store is, carry on down New Street it's the 2nd street on the left
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Valerie Kuehn
(@aStargazer4eva) reported
@opsqt I’d like to ask for a $500 apple store GC, to add to & put towards the purchase of a MacBook Air 💻 for my kids & I. My Birthday is 12/13 & I’m always forgotten because of Xmas. I’m unable to work because of major health issues plz consider me
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Arushi Vaishnavi
(@ArushiVaishnavi) reported
@AmazonHelp I got an apple pencil gen 2 from Amazon in February & it developed some connectivity issues in October, I went to the Apple store to find that the invoice I received from Amazon didn't mention any serial number although the product box mentioned one. No help yet.
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01/17 🥳💗
(@Amour_Kianni) reported
I’m not understanding how no Best Buy or Apple store has availability to fix my phone. For a whole week bro? The whole Chicago to the suburbs. Gtfoh
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Virginia S. O'Possum
(@VirginiaOPossum) reported
@tompeyer A friend had a problem with letters not typing at all instead on a MacBook Pro. Turned out to be a problem with the battery swelling and they replaced the whole innards of the machine for free. But it did involve going to the Apple Store. May your problem be so easy to solve!
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John Lee Clark
(@johnleeclark) reported
I hear you. For me, it’s my Braille display. You don’t go to Apple Store and get a new one, oh no. It can take months. Or you have to go with a new model, version. More months to get it all down.@JillianWeise
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lucy ☾ • ttv: hallucynate 🎮
(@moontive) reported
hello my phone is having a sleep over at the apple store bc the battery decided it wanted to expand so if i'm slow to reply its bc i won't have my phone back until hopefully later tomorrow 😢
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jake 🌱
(@jacobvan1ue) reported
my plan after dis is to um ... idk external hard drives maybe? BUT I AM LITERALLY ALREADY USING ONE SO ...??? or i might have to take that ***** to the apple store and be like fix this xoxo
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Sam
(@SamAshton1801) reported
@YeezyPeasy123 @likkleciteh If you go to the Tesco near the apple store it’s down the street opposite
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B. Bell🏁
(@MediaBritt) reported
In September I brought a brand new iPhone 11 from the Apple store and paid for it in full. I've had so many issues with it. I now think they sold me refurbished ohine. Another reason why I've really had a hard time getting behind the Apple brand.
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Malome Onkgopotse
(@O_T_Set) reported
@ma_nzi I found a R70 app in the Apple store. I have an iPhone 6 that has a broken antenna. Until today it was an iPod, now it’s a remote too, just 🙌🏾🙌🏾🙌🏾 look at God.
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nat🐞
(@Natlygariz) reported
nothing sucks more than having to go to the apple store in a mall rn to fix my laptop these are the problems with online school u cannot avoid risky places 😡
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Melisa
(@tortibrezel) reported
@telegram hey I love your app. Please take down the reported revenge porn groups ASAP. Not having appropriate moderation for UGC is in violation of the Play Console Developer Program Policy, and I'm sure the same goes for Apple store.
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cibaeña
(@nelstalgic) reported
where can I fix the back screen of an I phone ? That doesn’t require going to the Apple Store lol
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VOLKRING
(@VOLKRING) reported
The main problem with ordering Apple products in the EU from the Apple Store app or website is their partnership with DHL. I am not talking about the actual delivery. It’s deeper than that. Let me explain: @AppleSupport
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Dwayne Cleophus Wayne
(@ThatGuy_Navi) reported
Every iPhone I’ve had since 2014 I’ve had to take the the apple store to get my speaker cleaned out because after about 6 months to a year I can’t hear with the phone up to my ear. This iPhone I have now same issue but I haven’t been to the apple store to get it fixed 🥴
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TheWarrantWhisperer
(@pizdets17) reported
@EddieFaulkner33 @BlackAlex58 I can go into an Apple store with a problem. That’s huge. If you have a Samsung phone, you’re mailing it and waiting 4 weeks. That alone is worth.
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Stephen
(@stevanbarry) reported
@PierceMcGeough An expensive trip to the Apple Store tomorrow. Looks like a problem with the cable connecting the LCD to the motherboard... works okay untill you open the lid out fully...
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The Strategy Informer - Curation - Reviews - Info
(@TheStrategyInf1) reported
@GoldenGodGames Hi, the link you posed for the apple store returns an error. Your request produced an error. [newNullResponse]
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grant cougar mulitzcamp
(@gmulz) reported
which one of you jokers changed my windows XP desktop background to a picture of the windows XP desktop background but with a giant crack through the middle so it looks like my screen is broken? the people at the Apple store say it can't be fixed.
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Derek Szoneberg
(@DSzoneberg) reported
@ArgosHelpers Having an issue with faulty Apple airpods. Took to Apple store today (wasted most of my day as over 100 mile round trip) they however verified fault) but claimed purchase was more than 12 months so had to come back to Argos under consumer law to try to get replacement.
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#BadAssThingsHappenInPhillyClawsareComingtoTown!
(@MBHaz3) reported
@BaggaleyLiz @AxlCat2 Momby has go Apple store to get an fix on computer and is not very happy to bring with all those people!
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🔞Cam: The Booty Priest 🙏 🍑(COMMS OPEN)🔞
(@Cam7Gallery) reported
@Nobody147_art @tortoisesensei Because think of it like this, people keeps saying that this just another Tumblr incident. But think back to that situation, Tumblr was in trouble with an app store (I believe it the Apple store) because of CP and Tumblr responded to the situation. A poor response-
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KanefromtheLane
(@kanefromthelane) reported
@otherwiseimok That’s like if I have a problem with an iPhone and start having a go at a cleaner at the Apple store
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Loretta Marsh
(@Marsh_Loretta) reported
@belkin how do I get my 'hassle free' broken screen protector replacement? I have an account and the product is registered, but your website is impenetrable! Purchased from a UK apple store.