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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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lil patience
(@kaurtier) reported
This is your daily reminder to properly shut down your MacBook or you’ll have keyboard/trackpad issues that the apple store will charge $400 to fix <3
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clem loves lyssie pissie ◡̈
(@zaynsmymoon) reported
lmao i got depressed and watched shameless for a couple hours after the apple store was too busy to look at my broken phone
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jackson/theminecoder
(@minecoder) reported
@Jawa_Juice Apple store let me down :(
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Richard Joy
(@richajoy) reported
Just got back from @Apple store for a strange issue found on iPhone 12. After upgrade to the latest software version , it displays 'The battery in your iPhone is unable to be verified'.Now it cost $400 to fix it. This is insane, an upgrade only resulted in degradation. Wtf.
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Tor
(@toreygrant) reported
@TMobileHelp Getting an error that my phone, "Could not activate cellular data network" this started happening after a battery change at the apple store. any help?
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Ashton No Kutcher
(@QueenofPink_87) reported
I’m a little annoyed. I wanted to go to Sephora. I said ooh I can go to Sephora when I go to apple because it’s like 2 doors down. But I wasn’t going to that particular apple store, but then last plans changed and I was however, when I went to apple I then had to go to Verizon so
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Tor
(@toreygrant) reported
@TMobile Getting an error that my phone, "Could not activate cellular data network" this started happening after a battery change at the apple store. Please help customer services says my wait time is 2+ hours!
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SYHA(At Wano)
(@SYHAknyr) reported
@SquadHOUSE7 Japanese newspaper says that they had problems with the apple store so they plan to release by March 22
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Drew Lipps
(@DrewLipps) reported
Off to the Apple Store later today to see if they can fix my iPhone 13 Pro Max 😬🤞🏼
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Paper Tank
(@Llyud1996) reported
@BuccoRoth Known Issue already as it seems. I was in an Apple Store today and all of the Demo Devices they have in Store show the same behavior. I guess they will „fix“ the transition between the lenses soon
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Beattie
(@BeattieBeatdown) reported
Anyone with a mac book pro 2017 had issues with one of the thunderbolt ports becoming completely dead? Family member has this issue at the moment. Want to see if there is an easy fix before heading to the apple store. #MacBook
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brandon_bot
(@bot_brandon) reported
Oh wow, windows xp mode is actually about to head down to the apple store and then seeing them again and having to pretend it's not awkward
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L I A M
(@ThatBeigeCouch) reported
@cineworld Hiya, I noticed the cineworld app wouldn’t show me Dublin for the last few days. I deleted the app to try reinstalling and can’t seem to find it in the Apple store. Have there been any issues recently?
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Sammo 🏳️🌈
(@SamTetangco) reported
And @Apple fail. They won’t help you. I know someone paid good money to buy this watch and likely they want it back. But the Apple store refused to help me track them down (go to the police they say…). Pretty disappointed. Why did I ever think apple cared?
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Megan thee pony
(@meegaansm) reported
@suedemarque One time something similar happened to me and I took it to the apple store and if they find any defaults in your laptop they’ll fix it for free, my laptop had scratches on the screen that they said were a default in the way it was made so they fixed it for me
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Brian Fagioli
(@brianfagioli) reported
My terrible Apple store experience has me feeling so very defeated. I don’t think I’m gonna leave the house anymore. Everything is bad nowadays. Nothing goes right.
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elle mundy
(@exchgr) reported
tried an iPad mini 6 at best buy (apple store had a line down the block) and i definitely want one
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C177
(@christac1971) reported
@SolomonPondMall please contact me about your Apple store. I have a customer service issue and they will not answer the phone. Horrible experience there today after purchasing a new iPhone.
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JKEL.
(@_JKELLL) reported
My family really be asking me to fix their iPhones like I work at the Apple store 😐
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JC
(@Supernintendo) reported
@BelkinCares @AppleSupport Do you know when the Apple Store fitted iPhone 13 screen protectors are going to be sold again? I was told they were investigating a quality issue when I went to the store on Friday.
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Amie Roberts
(@AmieRoberts85) reported
@kamarenae @Runswithbeer3 @cBaird254 I used to have the 6S but it went dark on me n the Apple store was supposed to replace it cause there was a recall on those phones doing the same thing but then they lied n tried to get me to pay $300 to FIX their mistake!! Bs!
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☘️
(@ongseon73185129) reported
Anyone wants to get free rm20 from bigpay? Valid until 30 Sept only. What you have to do : -download apps bigpay from play store or apple store -sign in guna nombor telefon -after isi details, ade referral code, please don't skip or you won't get rm20 -use this code : MDJGH6QXRP
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Carrie
(@carebear101m) reported
@faitherinn This happened to mine! Take it to the Apple store (if you have Apple care) and they will either fix it for free or $100!
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Mockingbird
(@amockingbird) reported
@Gwynnion I stopped even trying to use Siri after I took my first iPhone to the Apple store and demonstrated for an employee how it didn’t understand me and he was as confused as I was. They may have fixed that, but the surveillance issue still spooks me.
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shay🔥
(@shayforlife_hi) reported
My phone is broken 👍🏼 and about to die Apple Store run today maybe
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irakMedinaRodriguez
(@irakMedinaRodr4) reported
all day play in APPLE STORE WORLD TRADE CENTER TRAIN #1 RUNNING SIDE SOUTH FERRI SECOND FLOOR NOT DOWN FLOOR TODAY BECAUSE THEY TOLD ME SELLING STOCK PHONE TODAY SO IM SECOND FLOOR
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Timothy Lin
(@timothylin) reported
Went back to Apple Store and got even more issues. Apparently due to the @ATTHelp online cancellations that I did not request, there’s a trade-in approval that blocks Apple Store to check out. Told to return on Tuesday and try my luck. seems like I am testing a lot of edge cases
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canary
(@fienixtaranova) reported
Some of yall think bc a person has an iPhone that they went to the Apple store and dropped $1500 cash for one. Nope. Most of these phones are on payment plans with no money down. Just trade in the old phone. Not hard to appear like you got it if you want to fool poor people.
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Davia Downey
(@DowneyDavia) reported
I’m just a girl, standing in front of two #Roomba vacuums wondering why the ****** @iRobot app doesn’t let me login to map my house and control them? Seriously, this is a stupid way to spend my Sunday morning. Don’t put an app on the @apple store if they don’t work.
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Trent Lloyd 🦆
(@lathiat) reported
@ThisIsNoahEvans Leather case quality varies alot each year. Just returned my iPhone 12 one for a refund (amazingly) after 10 months because the lack of edge protection kept cracking my Belkin Screen Protectors (broke 3). Only problem is MagSafe chargers don't stick to the Apple Store Otterbox :/