Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (40%)
• Errors (30%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ambato	Errors	7 days ago
Ituiutaba	Website Down	9 days ago
Guayaquil	Sign in	14 days ago
Aubenas	Sign in	29 days ago
Billy-Montigny	Sign in	1 month ago
Nantes	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forest Ratchford (@Fofire3) reported 3 minutes ago

  @BrendanNyhan Any reason you don't take it to an apple store. This seems to be a hardware issue. Doesn't seem like you're gonna be able to fix it on your own without it.

• 
  Jane Slavin (@JaneSlavin) reported 7 minutes ago

  The @Apple store on regent st ‘repaired’ my daughter’s phone when she took it for a battery replacement and they BROKE it. It’s literally cracked and hot and keeps shutting down. They have offered her a new phone but only if she BUYS one. Wtf?

• 
  William AI (@wiliam23820a) reported 7 minutes ago

  6. Free data transfer and setup the service most buyers decline and then struggle alone. When you buy a new iPhone, iPad, or Mac at the Apple Store: the staff will transfer your data from your old device, set up the new one, and walk you through the key features. Free. Most customers say "no thanks, I'll set it up at home" then spend 3 hours figuring out data transfer, re-downloading apps, re-entering passwords, and troubleshooting iCloud sync issues. The Apple Store setup takes 20-30 minutes. They do it while you browse. They transfer contacts, photos, apps, and settings from your old device. They pair your Apple Watch. They configure Face ID. They verify iCloud backup. For seniors and less tech-savvy buyers: the in-store setup eliminates the most frustrating part of a new device. You walk in with an old phone. You walk out with a new phone fully set up, fully loaded, fully working. For Mac buyers: the staff transfers files, settings, and applications from your old Mac to the new one using Migration Assistant. Everything transfers. Even your desktop wallpaper.

• 
  canid (@dilfboner) reported 8 minutes ago

  [getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey

• 
  Maaz jr 🦅 (@maazscript) reported 11 minutes ago

  A little different from what I usually do👨🏾‍💻 After deploying the apps to both the Play Store and Apple Store, and while waiting for the frontend production team to catch up with me, I decided to spend some time on the other side of development. Currently testing the web application, going through reported bugs, validating fixes, reporting new issues, creating and assigning Jira tickets to engineers, and following up to make sure everything gets resolved properly. Not just building anymore… making sure what we build actually works. 🦅

• 
  Zee Hamid (@zeeinmilton) reported 14 minutes ago

  @GergelyOrosz Getting Samsung to honour my warranty on my Android phone and an issue with my Lenovo laptop were both painful to get fixed. With Apple I just walk to the Apple Store. Once you start going down the Apple path, they do a really good job pulling you into the ecosystem.

• 
  Ray lopez (@raylopez1112) reported 15 minutes ago

  @KenzieTaylor91 I heard they shut down telegram on the Apple Store

• 
  Ted Wagner (@tfwagner) reported 16 minutes ago

  @GeorgeKamel I still laugh that the former Apple Genius didn’t suggest a new iPhone battery for @RachelCruze, when she probably needed one. There’s this place for such a fix, called the Apple Store.

• 
  Mt phone Fix planets (@mtphonefix) reported 17 minutes ago

  iPhone Repair in 30 Minutes or Less! Cracked screen? Battery issues? We fix iPhones fast with genuine Apple parts. Most repairs completed while you wait at our Albany location. Quality service without the Apple store price tag. #iPhoneRepairAlbany #FastRepairs

• 
  j (@cosmj3ss) reported 18 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  dk 🦧 (@putyou0nscarves) reported 22 minutes ago

  apple store told me to reset my iphone to fix a problem i had and now my backup restoration is supposedly gonna take 21 hours, i'm so sure

• 
  rozie (@rozieramati) reported 22 minutes ago

  the endless livestream started when i was at the cheesecake factory for the 1st time with my mom. this boy i liked was the first to text me about it. my phone was ab to die so i pleaded to go charge my phone in the apple store. my mom agreed & i ran down the grove to watch <3

• 
  sha (@starsssnine) reported 24 minutes ago

  @jreisosnica Maybe because of copyright issue from fnc & apple store

• 
  Lloyd Robson🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Lloyd_Robson7) reported 25 minutes ago

  @KaiserBCFC_ Wow I have 2 iPhone’s, & iPad no issues. You may need to go into the Apple store

• 
  Kyba Watson (@Kyba_Watson) reported 29 minutes ago

  Alright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.

• 
  PaoloG 🏦 🇮🇹 (@Paul250889) reported 30 minutes ago

  Most people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎

• 
  William AI (@wiliam23820a) reported 30 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

• 
  Ratep Leflore (@ratep_leflore) reported 32 minutes ago

  @tminnzy @ijustine @Apple see what I’m saying. You making him CEO like I wasn’t in the Apple Store looking up the material to make a better battery. Now you all made a big mistake. Don’t worry fuel to the flame inside me. I will make my battery and take out the problem child and put mine in.

• 
  Steve Rover (@steverover) reported 35 minutes ago

  My wife went to @Apple store to get my exchanged iPhone. No box, nothing. She had to take it out of the box which “is used to send back the broken iPhone”. What a nice customer service. I’ll pass over the fact that the guy was totally mansplaining her and she had to pay MY bill because Apple can’t find a way to send me a paiement link for me to pay it. When did Apple got so bad at customer care ?

• 
  Tech CPA (@hugenpb) reported 36 minutes ago

  @farmersbnkgroup is going through an internet banking upgrade. These are tough and impactful. I’ve done two in my prior days as a bank CIO. This one is a challenge. 👉 social media refers to a guide to download to prepare. But provides no link, and their website search provide provides no guide. 👉 their new mobile app cannot be found on the Apple Store 👉 their website, banner noting people need to click on their new link in order to re-enroll, doesn’t change the user experience on the webpage and users are unaware that they have to scroll all the way down to the bottom in order to find the new app 👉 the customer support line is a hybrid of AI and people. This is extremely frustrating for folks who need to navigate through the new experience and are simply looking for help. A computer program that simply responds OK and doesn’t provide any information and awaits the next prompt, is a customer service failure. 👉 this morning, as my wife tried for 40 minutes to get into her Internet banking, and ultimately ended up, waiting on hold for somebody to answer her, we explained these problems to the person who eventually did speak to us, and they threatened to hang up the phone when we passed on these concerns. They treated us like a child that she was not aware that she needed to scroll to the bottom. “I’m sorry the instructions didn’t say scroll, but it’s there isn’t it and you found it.” Ouch. 👉 it is amazing how one moment to pour customer service can outdo all of the hard work and effort that people behind the scenes put in to making some of these technical transitions go smoothly.

• 
  Makaveli (@Makaveli_14725) reported 37 minutes ago

  @bahatidaddy Where is the tikwallet, is it In play store or apple store... The ones we downloaded are they working fine, is there any activity going on inside there, is there any p2p with verified merchants or escrow inside there.. Bro shut ******** up and sit down

• 
  William Rutherford (@WDRutherfordII) reported 37 minutes ago

  @AppleSupport need massive help fixing an error from Apple Store…your people simply told me to contact legal? They were rude, and I will if this is the only way…but this just seems like bad business…

• 
  bree🫀 (@peachcider_bree) reported 37 minutes ago

  @ABENIBABYYY It’s funny cuz I only go this one because John Lewis was on sales and it was £100 discount compared to what the prices were at Apple Store I didn’t have any issue until I started using my 16 and noticing the difference

• 
  izzy (@izzymennah) reported 45 minutes ago

  I feel most at peace when the Apple geniuses at the Apple Store let me pretend to be a technology nerd about my broken MacBook

• 
  Smart Chiemeka (@smartchiemeka) reported 45 minutes ago

  @patrickaigbogun Too many things might be the issue haha. Im tired. My Apple Store is US.

• 
  Your Tech Guy 🎖️ (@yourtechguyyy) reported 49 minutes ago

  Thank you bro. That 128 gb storage on 16 Pro was absolutely chaotic , so a change was necessary. I always had full storage and I was deleting and downloading the same apps every day. My Dad got an iPhone 17 in mist blue as well, , trading in my old 16 Pro at the Apple Store for $925 aud. Got the full value for it, despite having some deep scratches. iPhone 17 was $1399 aud, after the Trade In, it was $474 aud. This iPhone Air was his for the last 4 months. But now he transferred everything to that 17 , so this Air is mine. I did an iCloud backup , and have iOS 27 beta running on this iPhone Air in Sky Blue. I could have chosen the 17, but I wanted a unique iPhone, and so far I don’t really have an issue with it. I wish 0.5x camera and better battery life , but it’s amazing and beautiful iPhone. The 12 gb ram with the best Siri and expressive voices is amazing so far. It’s like my silver cellular 11 inch M5 iPad Pro with both having C1X cellular and N1 Wifi/Bluetooth/Thread chips — the phone and tablet feel like twins. For now, Air is a “temporary-relief” iPhone mainly for storage. If the iPhone 18 Pro interests me, then I might get that, and give this Air to my mom. She needs an iPhone as well. currently has Pixel 7 Or if the iPhone Air is okay, might as well wait for the 20th anniversary iPhone. Or my dad might get the foldable iPhone Ultra, and give the 17 to my mom. Time will tell. Interesting times ahead such as the new HomePod, Apple TV with AI, MacBook Pro/Ultra with OLED screen etc.

• 
  hose (@nyconlychild) reported 51 minutes ago

  @Assurant I use my phone for work & this has cost me dividends & impacted me negatively. I’m getting the run around with replacing my iPhone 16 pro & I’ve paid you for coverage for well over a year. I visited the Apple Store diagnostics can’t detect the issue. Replace my device

• 
  Morgoncé 💅🏽 (@Lovelightskin) reported 52 minutes ago

  I’m trying to troubleshoot this issue before going to the Apple Store ..

• 
  Matteo (@matteodotsui) reported 53 minutes ago

  @vibhu Let me ask you a question @vibhu I got to know you via Solana Spaces. Those beautiful, minimalistic physical stores that gave out Apple Store vibes and sadly ended up closing down. Looking back, what made you conclude those were a mistake?

• 
  Cheap Jibes 🏴‍☠️ (@AbsenceMalice) reported 57 minutes ago

  I actually took a 24” iMac to the ‘genius’ people in an Apple Store as I had 97gb system data. They pretended they didn’t know how to whittle it down.