Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (43%)
• Sign in (36%)
• Errors (21%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	2 days ago
Brisbane	Website Down	3 days ago
Salisbury	Website Down	3 days ago
Guayaquil	Sign in	6 days ago
Ambato	Errors	18 days ago
Ituiutaba	Website Down	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bree🫀 (@peachcider_bree) reported 2 minutes ago

  @ABENIBABYYY It’s funny cuz I only go this one because John Lewis was on sales and it was £100 discount compared to what the prices were at Apple Store I didn’t have any issue until I started using my 16 and noticing the difference

• 
  Ibukun (@ibukunsznn) reported 3 minutes ago

  @minipay I’ll be ysing my minipay card to pay for apple store and google cloud payments as i am a developer and need a standard payment method for payments and subscriptions which has been a major issue for me.

• 
  Footballgerald (@football_gerald) reported 4 minutes ago

  @AdrianDittmann I broke my phone a few months ago and went to the Apple Store to get it fixed. It was in a very bad shape. The casing was dented and the screen didn’t work at all. He’ll, the screen fell off. It took 2 hrs for them for fix. And that thing looked good as new. I know what he saying

• 
  Princess Celeste Rose (@CelesteRoseNoir) reported 6 minutes ago

  Went to the Apple Store for a camera repair, left with a free new phone because they couldn’t fix it 💅🏾

• 
  P1897🇵🇸 (@Pedro76894029) reported 9 minutes ago

  @them_failure Hey is anoune having issue with the game? I cant uptate the game in the Apple Store.

• 
  Kris Puckett (@krispuckett) reported 11 minutes ago

  There were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.

• 
  givest (@usegivest) reported 15 minutes ago

  Dont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.

• 
  Ryan (@SuperNetzel) reported 16 minutes ago

  @badlyer123 @grok I don’t use a case. Anytime my phone has been damaged, in the rare case that happens I go to the Apple Store and they fix it and I leave.

• 
  taylr (@taylr) reported 17 minutes ago

  chughtai brings up the paper source building and how it used to be a corner store. “you can’t send your kids to paper source to buy milk,” someone complained to her brings up the apple store in uptown. how we were told it would bring more investment to community. but then at the first sign of trouble, they left

• 
  critical_thinker (@hypos0v) reported 22 minutes ago

  @realMAG1775 Kids each have a Neo. Yes, you pay the "Apple Tax" premium but the **** just works.... I don't need to play IT guy.... If they do have issues they go into the nearest Apple Store and it's promptly taken care of. With my Dell it's endless cycles with Indian support idiots who can't even spell DELL.

• 
  s! (@lethargium) reported 25 minutes ago

  guy at the Apple Store told me about how his neurodivergence leads to stomach problems that stopped him from continuing his PhD and he kept talking about the connection between chemistry and society. you know what yeah!!!

• 
  James (@jamescoder12) reported 27 minutes ago

  The uncomfortable truth. Apple ships the Apple Watch with every feature enabled because the spec sheet is the sales pitch. "Always-On Display. Continuous heart rate. Environmental noise monitoring. Blood oxygen. Temperature sensing." Every feature justifies the price tag. Every feature sounds essential on the product page. But every feature also drains the battery. And Apple rates the watch at 18 hours with "normal use" a definition they control by choosing which features count as "normal." When your watch dies at 2 PM, Apple doesn't say "you have too many features running." They say "the battery lasts 18 hours." When your battery health drops to 80% after 2 years, Apple doesn't say "your charging habits degraded the cells." They offer a $79 replacement or a $449 upgrade. Apple makes money when your battery degrades. They make money when you upgrade. They do not make money when you change 9 settings and keep the same watch for 5 years. The guy who charges every other day and the guy who charges twice a day own the exact same device. Same chip. Same battery. Same hardware. One of them opened Settings. The other opened the Apple Store. "Your Apple Watch doesn't have a battery problem. It has a settings problem. And the company that sold it to you has no incentive to tell you the difference." 9 settings. 7 minutes. Same watch. Twice the battery. The watch was never dying. It was just running a marathon with every feature Apple could strap to its back.

• 
  Ryoko Panic 😱🐦‍⬛ (@RyokoPanic) reported 31 minutes ago

  @bunburyoudoujp Yea im american, and i was raised there and in japan. Wheres the problem. I downloaded x on an american iphone that i bought in america and took the phone to japan, why would i make another apple account? you cant merge them, are you daft? Lose 15 years of movies, apps and music just to have a japanese iphone? there is literally no point. Or did you not also know that if i had purchased an iphone at the shinjuku apple store last month, id still be logging into my american account ive had for 25 years which would open the North American app store because thats where my bank is based, and it would say... connected via north american app store. And since I have netflix and multiple other american services i need a... vpn connected to america, so making this account isnt very hard when you have 2 phone numbers 2 banks and a vpn and and iphone from japan or america LMFAO. Yawl dont even know that that feature was just put there to confuse you idiots evenmore, lull you into a false sense of security that you know who youre talking to. Make you think theres transparency here and you arent talking to some op. Anyways lol "I HAVE PR" stomp stomp stomp. congrats, your fees are still up there and it still has to be renewed which allllllllways means you could be on the chopping block each and every year. And with the way things are going, maybe next year. You didnt naturalize, you made the poor choice of going PR. Youre vulnerable

• 
  Bryan DeHenau🇺🇸🇺🇦 (@dehenau_) reported 36 minutes ago

  The closest Apple store to me is 45 minutes away at Sommerset. I guess my part of town is too poor for @Apple They just closed down the one at Partridge.

• 
  sunday peter π (@sundaypeter8110) reported 38 minutes ago

  *The date when Pi Network was launched on Google Play Store and Apple Store corresponds to March 14 (2019). This is also* 👉*3/14* 👈 *The V27 upgrade (the planned final upgrade) corresponds to September 15, which, when written in day/month format, is:* 👉*15/9* 👈 *Looking at the total;* 3/14 - 15/9 *314 159* 👀 *Everything has already been written down* 💪

• 
  B3G_CRY (@schillingercest) reported 39 minutes ago

  @NezukoK14218 @barryapologist Well you see, i got an ios. So to be able to download it i need it to have it on my app store but i dont because its banned from my region and to be able to download it i need to change my apple store region which caused problems with my subscriptions it happened before

• 
  NARFE National Headquarters (@narfehq) reported 41 minutes ago

  @WhovaSupport Download the Whova app from the Apple Store or Google Play. If you are registered for FEDcon26, sign in using the same email address you used. Once you sign in, the conference will automatically appear in your account!

• 
  Aleks Racionalus (@racionalus_) reported 42 minutes ago

  @Curlh1 Hey Curlheinz! Please tell me about your pricing. Because mine was terrible as I trusted Apple Store to make them automatically across all countries.

• 
  Darius the TRUE Starborn (@goneguy25) reported 43 minutes ago

  Let’s see: -zero real innovations -losing ground to Android -lying about caring about the environment -sucking up to the government to keep your H-1B hires -iOS getting more bloated and less efficient -iPadOS not living up to the promises -Apple Vision Pro -ditching SIM cards -turning MacOS into basically iOS with extra steps -shutting down an Apple Store in Maryland JUST because they wanted to unionize -Apple Vision Pro -abandoning the Mac Pro for the Mac Studio -abandoning the iMac Pro -APPLE VISION PRO I don’t think so, Tim. 👋

• 
  LibbyAnn C (@MarineLibby) reported 43 minutes ago

  @OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!

• 
  Ebbi🍥🍤 VeXpo (@Ebbi_Scrimps) reported 46 minutes ago

  Apple Store guy “This is a easy fix you can pick up your phone tomorrow Also Apple Store guy “I have never seen this, we will need to send up the phone for further diagnoses” It’s just the Face ID being dead😭

• 
  Shayne (@shayne_snape) reported 47 minutes ago

  My app got rejected for a missing Terms of Use link in description.That's the Apple store Review experience. A static field. Checkable in seconds — at submission time.The automated check fired the NEXT DAY instead. Back of the queue. A weekend lost to a 10-minute fix. The tooling exists. It just runs a day late.

• 
  Thomas James (@rocky7586) reported 49 minutes ago

  @IrrelevantNerd @beautyskillz Digital movies are very different so no, it's not the same. This is long but it'll help people understand. There's two different versions of digital movies you can buy/get. There's the ones you get from Fandango At Home, Movies Anywhere, Microsoft Store, formerly the PlayStation Store, Apple Store, Google Play Store, etc. These are the ones you have a limited license to VIEW on those platforms only. When you read the EULA for those you'll see it tells you that you own nothing. You just have a license to view it on that platform. Meaning, if that platform goes away? You'll lose access and they have no real obligation to refund you or move platforms for you. That's what you agree to every time they do that. Movie licenses are subject to renewal, gaming licenses are one and done. Renewing the license every few years is what those third party companies do on your behalf. If they can't get it done they lose access which, in turn, means you lose access. The other version of digital movies? You DO own it. Fully. I'll explain it. These digital movies are movies you get directly from the studios that distributed it. Meaning, you bought the DVD or Blu-Ray and the digital code it came with, you used it. You got a code directly from their website store. Or, you got gifted a code or won a code from them or a third party that got the codes from them directly. With that? Once you redeem that code, that movie is yours to keep on one of those platforms I mentioned earlier. Forever. If a platform you bought a code and put your paid movie on goes out of business? They have an obligation to either find you another locker (they use this term for the other digital platforms they house the movies) to store the movie on, or they HAVE to let you download the movies to your personal storage. All of this is in their EULAs. I hope you read it all to get a better understating of the difference between movies and games EULA. A game is never going to get taken from you unless you do one of two things. You break TOS, or you call them and tell them you don't want the license any longer. Also in their EULA. Even if they no longer exist as a company you still own your games digitally. They'll leave you to download them or leave them attached to your username on your consoles. They will not shut down the usernames just because they don't exist as a company. They will keep the agreement in place. That's just how it works. Again, I know this is a long read, but it's very informative.

• 
  William AI (@wiliam23820a) reported 54 minutes ago

  The uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.

• 
  William AI (@wiliam23820a) reported 54 minutes ago

  6. Free data transfer and setup the service most buyers decline and then struggle alone. When you buy a new iPhone, iPad, or Mac at the Apple Store: the staff will transfer your data from your old device, set up the new one, and walk you through the key features. Free. Most customers say "no thanks, I'll set it up at home" then spend 3 hours figuring out data transfer, re-downloading apps, re-entering passwords, and troubleshooting iCloud sync issues. The Apple Store setup takes 20-30 minutes. They do it while you browse. They transfer contacts, photos, apps, and settings from your old device. They pair your Apple Watch. They configure Face ID. They verify iCloud backup. For seniors and less tech-savvy buyers: the in-store setup eliminates the most frustrating part of a new device. You walk in with an old phone. You walk out with a new phone fully set up, fully loaded, fully working. For Mac buyers: the staff transfers files, settings, and applications from your old Mac to the new one using Migration Assistant. Everything transfers. Even your desktop wallpaper.

• 
  Anubhav (@Anubhavhing) reported 54 minutes ago

  Okay this is weird. But I don't know why Apple review team is facing Purchase issue during the review. Like I have 11 testers for this app in testflight, none of them ever faced this. After I got this notif, I checked it myself again, worked flawlessly. Anyone has any ideas ?? What to check ?? I have covered the basics like rev cat config, apple store subs etc etc. But its working for everyone, all the internal and external testers. How is this possible ?

• 
  Tech CPA (@hugenpb) reported 55 minutes ago

  @farmersbnkgroup is going through an internet banking upgrade. These are tough and impactful. I’ve done two in my prior days as a bank CIO. This one is a challenge. 👉 social media refers to a guide to download to prepare. But provides no link, and their website search provide provides no guide. 👉 their new mobile app cannot be found on the Apple Store 👉 their website, banner noting people need to click on their new link in order to re-enroll, doesn’t change the user experience on the webpage and users are unaware that they have to scroll all the way down to the bottom in order to find the new app 👉 the customer support line is a hybrid of AI and people. This is extremely frustrating for folks who need to navigate through the new experience and are simply looking for help. A computer program that simply responds OK and doesn’t provide any information and awaits the next prompt, is a customer service failure. 👉 this morning, as my wife tried for 40 minutes to get into her Internet banking, and ultimately ended up, waiting on hold for somebody to answer her, we explained these problems to the person who eventually did speak to us, and they threatened to hang up the phone when we passed on these concerns. They treated my us like a child that she was not aware that she needed to scroll to the bottom. 👉 it is amazing how one moment to pour customer service can outdo all of the hard work and effort that people behind the scenes put in to making some of these technical transitions go smoothly.

• 
  William AI (@wiliam23820a) reported 55 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

• 
  Acarria White (@AcarriaW) reported 56 minutes ago

  @Sweetly_Shar @DemzDeliver Incorrect. When in poverty, you don't go to an Apple store and start stealing ****. You go for food. I've been homeless for 3 years in my life, homeless. I never stole, never needed to and neither does a single other person in this country. Every single one of them can very easily get help when and if needed. Doing otherwise is a CHOICE, a terrible one too. No, they steal and break into places to steal the most expensive **** they can so they can sell it online for drug money, clothes to make themselves look rich, or to buy things they don't NEED because they feel it's owed to them. There's a sickness with those cultures and it stems in self entitlement. Also affordability...in NYC? LMAO hahahahaha oh that has been in the gutter since that man took power, even before him it was bad, but it's worse now. Also you don't know the term Bum. I work for everything I get...as a ******* MUTE. I put in all the work myself and work hard, unlike thieves and ****** people who think everything should be given to them.

• 
  Jack (@jackcoder0) reported 57 minutes ago

  6. Free data transfer and setup the service most buyers decline and then struggle alone. When you buy a new iPhone, iPad, or Mac at the Apple Store: the staff will transfer your data from your old device, set up the new one, and walk you through the key features. Free. Most customers say "no thanks, I'll set it up at home" then spend 3 hours figuring out data transfer, re-downloading apps, re-entering passwords, and troubleshooting iCloud sync issues. The Apple Store setup takes 20-30 minutes. They do it while you browse. They transfer contacts, photos, apps, and settings from your old device. They pair your Apple Watch. They configure Face ID. They verify iCloud backup. For seniors and less tech-savvy buyers: the in-store setup eliminates the most frustrating part of a new device. You walk in with an old phone. You walk out with a new phone fully set up, fully loaded, fully working. For Mac buyers: the staff transfers files, settings, and applications from your old Mac to the new one using Migration Assistant. Everything transfers. Even your desktop wallpaper.