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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (36%)
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Sign in (11%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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❤️🔥Nezua❤️🔥
(@nezua) reported
Wow the Apple store app-buying process from social media sites is getting outright disgusting. Instant installs, & once you get halfway through the first action, they want you to approve a *subscription*. Nope. No cash mainline for you. No easy-income fix, greed-junkies.
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8-Bit Boyz 🎅
(@_8BitBoyz_) reported
@DosFox1 You need to bring that Macintosh 520ST down to the apple store and see what a "Genius" can do to get it working!! LOL *That Atari is older than anyone in that apple store, let alone how long till they realize its not a mac!!
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j
(@JayLay179) reported
Finally went to the apple store and fixed my broken *** phone
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Tiburon
(@shainhk_) reported
@Gen777777 Just got mine changed from apple store last week, a lot of AirPods Pro are facing the same issue. If it’s under warranty they’ll change for free.
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CarinN
(@carinnaj11) reported
@ToastyNinjaBuns Yeah I bet you could. Find somebody that really knows how to fix phones not Apple store or similar. If nothing else they can take the chip or memory or whatever and put it in a working phone.
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Umang
(@umanghome) reported
@sliminality Took my 15" to the Apple Store and put all three side-by-side. Decided to go for 14 over 16. 16 felt too heavy + bulky. It's 14.2" considering the notch so I felt it won't be an issue. I use an external monitor most of the time anyway.
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ANG
(@a_angxxc) reported
haven’t had my phone for a long time and the camera just ****** up taking it to Apple Store Monday I hope they fix it 🥺
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Drew Morton
(@thecinemadoctor) reported
Went into the Apple Store for the AirPod Pro Genius Bar diagnostic test from the noise cancelling issue, walked out with a new pair free of charge 20 minutes later. Again - warranty and Apple Care expired last month. Impressive service.
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TWgA
(@JSPartisan) reported
@EvilGalProds @Apple They totally didn't put it in right. It's a thing with ******* MacBooks. Is it a newer machine or older? If it's older. You can fix it. It's not that hard. If it's newer, then go to an apple store, and throw it at them.
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◬
(@lizette59159395) reported
@Apple @AppleSupport my iPad mini won’t power off, or do anything besides sit on a black screen! Apple support agents are rude & don’t even try to help. I just had an agent tell me that she set an appt for the Apple store & “they will deal with me” not the iPad issues but ME!
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Adriana
(@Adriana1o5) reported
@nickfoosball @Taniel Another thing I couldn’t help but notice today is upmarket vs down market. I was in the mall Apple store for a new phone and cut through Nordstrom’s (masks everywhere) then JC Penney’s (no masks to be found). It’s literally not safe in there. I feel for the employees.
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Brittany Berger (she/her)
(@thatbberg) reported
apple store geniuses asking you how often you shut down your computer have the same energy as dentists asking you how often you floss
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Liz
(@lizhomic) reported
Sooo I managed to break the screen on my beloved Apple Watch. The guy at the Apple Store suggested just taping it as a quick fix. Which poses the question of where the hell I’m going to acquire packing tape on the Vegas strip.
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Eric Rounds
(@ericrounds) reported
@apple store is down in Quaker Bridge NJ. Lots of apple red shirts wondering around like lost borg.
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?
(@volumebeta) reported
Don’t let me into the apple store bc I will shut down all of the display monitors
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🍒 wee floo’er o scotland 💜🤍💚🏴🇮🇪☮️ 🦕🦖
(@WeeFlower) reported
@ScottishJenbel @meljomur Hi Jen, I’d appreciate details of your Mac repair guy. Don’t have problems with my Apple stuff atm, but would keep for future use. Don’t like going into Ed Apple store .
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Aaron Snyder
(@amsnyde) reported
@cellytron I had the same issue a few years ago. I took it to an Apple store and they took care of it pretty quickly.
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Silas DoGood
(@PecoooPowerplay) reported
@DressToKILT I think I'm going to go to an Apple store tomorrow and try one out. I don't want to throw money down unless its gonna work for me.
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Erik Germesin
(@ErikGermesin) reported
@joeycochran @Apple Make sure you have a backup then go into settings… erase all content and settings and reload your backup. It will probably fix it if turning it on and off doesn’t. (Used to be a tech at an apple store).
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Gossipgirl97
(@tsege331) reported
Wow my earphones don’t work too & my mac is broken beyond repair. I need to buy a lamp for my room & exchange my earphones at the Apple store. I live going to the Ape store in this one part of the city the area is so cute & quaint.
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Sniǝp
(@Sniepre) reported
@InternetTurds further testing reveals that it's upon every reboot it goes back to disabling location services. it's infuriating to the "Return this piece of broken ****" level. I guess this means i need to go to the freakin apple store
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Oliver Wong
(@wonggt) reported
@NeilRetail Not surprised. Terrible discounts. Poor stock selection. Some shops limiting number of people allowed in store. Apple store didnt allow people in to browse, only to buy.
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Rey
(@14ReyRey) reported
My husband took my sons phone to the Apple store and they both got kicked out for saying an offensive word 3 TIMES for not putting the masks over their face correctly. The manager refused to fix my sons phone that is on warranty. I’ll be phoning Starbucks and Apple tonight.
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Nom Chompski
(@CornPop1981) reported
@enj0yit1 @CNN If someone is starving they need food. Nobody needs things from Louis Vuitton, Chanel, The Apple store etc. The other problem is these retailers will pass the cost on to us with higher prices, thus distribution of more of your money out of your pocket and into their's.
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Cult of Personality
(@19Phranchize) reported
@debbi_cakes Lmaooo the best bet is to actually go to the apple store so they can break it down. They actually know I will admit
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Ocarina
(@Karlgachette) reported
If they cant fix my **** im shooting every single apple store
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˗ˏˋ Zips ˎˊ˗
(@ZipsGames) reported
Also should note he bought it at the Apple store in Canada here when he bought his phone but they couldn't track down the purchase so he doesn't have his reciept :/
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Daniel Weber
(@dweberphoto) reported
So why can't I make a Genius Bar appointment at an @Apple store? I have to go through an online troubleshooting system that doesn't deal with my problem. I have been a Mac user since 1994 and I'm getting frustrated... #whosocomplicated #ijustwantitowork #macbookprom1
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8-Bit Boyz 🎅
(@_8BitBoyz_) reported
@DosFox1 You need to bring that Macintosh 520ST down to the apple store and see what a "Genius" can do to get it working!! LOL *That Atari is older than one in that apple store, let alone how long till they realize its not a mac!!
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Jennifer S
(@JenStojanovich) reported
from
Orland Park, Illinois
Well. That was fun. Trip to the Apple store for my phone. Had an appt for the battery issue my phone told me about. They can’t fix it tonight they’re too busy. Sooooo I scheduled this why? Cool. I’ll come back.