Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (40%)
• Errors (30%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	3 days ago
Capitólio	Errors	3 days ago
Adelaide	Errors	9 days ago
Ahmedabad	Sign in	11 days ago
Ahmedabad	Website Down	11 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tammyh333 (@tammyh333) reported 2 minutes ago

  @jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?

• 
  Samuel Adekunle (@techwithsam_) reported 2 minutes ago

  Hello @ads, I think there is a problem with adding my app on the Ads platform. I keep getting this error but the id is available on both Google and Apple Store. Although, I tried another Package name and it worked but for this particular app, it's throwing error. What could be the reason.

• 
  Kathy Wallis 💙 (@KathyWallis01) reported 3 minutes ago

  Please I'm having serious issues with my Apple store even though I was able to signed in my Apple account ID successfully on my iPhone but it keeps saying I can't access the Apple store...and I need to update some of the apps on my phone to be able to work properly.

• 
  H43 (@H486572676574) reported 3 minutes ago

  @MarshaBlackburn @NCOSE It's rated 18+ in Apple store and 17+ in the Google store. Looks like the issue is a little further up the food chain.

• 
  Mehwish kiran (@mehwishkiran07) reported 4 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Georgi (@GotinGeorgiG) reported 8 minutes ago

  @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

• 
  kanak soni (@kanakvsoni) reported 10 minutes ago

  I first visited the Apple Store in Jaipur when the problem was intermittent. The technicians couldn't reproduce the issue, so no defect was found at that time. Now that the issue has become frequent, I revisited the store and was informed that the display needs replacement. (5/8)

• 
  Tim Jarrell of PWUnlimited (@TimmyBuddy) reported 11 minutes ago

  @LoNe_eXiLe @Damion69122310 If your issue is being locked in to only 1 store then why are people not complaining about mobile gaming and being locked in to either the Apple Store or Google Play only? No one complains about that.

• 
  annastayziaa finance (@annastayziaafi) reported 12 minutes ago

  back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

• 
  100and1 Gadgets Orchid (@mollfixdiapers) reported 13 minutes ago

  @69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 18 minutes ago

  I bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Carol ann Clark (@CarolannClhcjv) reported 20 minutes ago

  @CEOMUSK433 I got locked out of my brand new Apple phone and nobody can fix it so I have to go the Apple Store in Calgary on Monday.

• 
  Shanaee (@prettynemo18) reported 20 minutes ago

  Why would I be in the Apple Store n porn comes across my phone I look at the ppl the ppl look at me 😭😭😭😭 idk man it’s just a stare down right now

• 
  Barry Merritt☦ (@barrymerritt) reported 20 minutes ago

  @MoshiMoshiMoan Ethan Ralph probably has less than $9000 US left. He probably sold the stolen MacBook to pay for *******. It should interesting when @scarletthampt0n decides to lock the stolen MacBook down preventing anyone from using it with MacOS. It would require a US Apple Store to unbrick it. With his temporary residency visa expiring, he may be back in the US soon.

• 
  abhi | craftpad (@letcontactabhi) reported 21 minutes ago

  this is my plan for this month: 1. first, i’ll focus on nomi and try to build and ship the app on the apple store. 2. after that, i’ll start working on sortai. i want to make it a useful tool for founders to solve marketing problems, especially around ugc content and app marketing. 3. the third project could be a big b2b technical saas project. what’s your plan for this month? feel free to drop it below. i’d love to hear what you’re building. let’s go 🔥

• 
  tom 🎸 (@uncreativetom) reported 24 minutes ago

  @Andrewislington I had to go to the Apple Store and they just plugged it into another Mac to restore it. I could have done it myself but I only own one, and no friends with Macs were nearby at the time hahaha. The main issue was that I hadn't backed anything up so lost loads of files oops

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 31 minutes ago

  I bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Oleh (@OlehProductFit) reported 31 minutes ago

  CHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓

• 
  Ashok Shetty (@savidhyashok) reported 31 minutes ago

  @poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-

• 
  santosh Yadav (@santosh52681534) reported 33 minutes ago

  @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

• 
  Bruce Wayne (@saksham9994) reported 38 minutes ago

  Kindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India

• 
  Lucas (@Lucas62949380) reported 40 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  SCOE (@jesuisdarius) reported 41 minutes ago

  I’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL

• 
  Shin (@Shinzophrenic) reported 44 minutes ago

  @BasadoBoah @cheribmb Yes. I have no issue with **** or Yuri. But alot of these people get mad over going to the apple store and finding apples. There is no canon Yuri or **** or any bait. The chinese government simply wont allow it even if hoyo wanted to.

• 
  Dervish Bovine ∰ Village Remarkable (@chan_dolan) reported 48 minutes ago

  @eko32eko7 @DrClownPhD @9mmsmg That's exactly what happened to me, there was an issue with my Apple ID and no amount of support tickets or going into an Apple store got it fixed. I finally got so frustrated that I switched to Android. At first I didn't like it but now I can't imagine going back.

• 
  Michael Pepper (@M1CHAEL_PEPPER) reported 49 minutes ago

  @_TheJasonC Let’s not forget the trust factor. I’ve seen plenty of stories about the poor customer service with Samsung. I’ve experienced it myself with issues with trade ins. They’ve tried to tell me I didn’t send in a device in the condition I said it was. The minute I mentioned having photos and videos of the condition and me packing it up, all of a sudden, they weren’t going to try to issue a charge back to me anymore. That happened a few times. Then, there’s the turn around for repairs. I’ve had a few things repaired by Apple and they’ve had them back to me within a few days. Shipped out on Monday and back to me by Wednesday. I’ve seen people have Samsung take weeks to months. Also, the ability to easily message with Apple support through iMessage. There’s trust that if you have an issue, you will be able to get ahold of someone and they’ll do their best to help you if they can. Yes, there can be the occasional poor support, but it’s far less often than the numbers I’ve seen with issues with Samsung. Google has their issues as well. My sister had an issue with her Pixel 6 Pro. They replaced it 4 times before she got so frustrated that she ended up just buying the 9 Pro XL. Neither Google nor Verizon seemed to understand the importance of keeping the customer happy. She was close to getting an iPhone and switching carriers. She’s been a Pixel user since the first Pixel. Apple is about not only the ecosystem but their post sales support and how they stand behind their products. Things like, if I switch from individual services to Apple One, they’ll refund the unused days prorated. Things like, when I had some dead pixels form on a MacBook Pro Display, I took it into the Apple Store, they ran some test and while they were doing those tests, they had things my son could do so he wasn’t bored and as a parent that is significant. He played some games on an iPad and watched something on the Apple TV. I’ve not once walked into an Apple Store and been ignored. But, I’ve tried to get help from Samsung reps inside a Best Buy and it was like I was asking a lot of them. It’s about training of their staff and how their employees treat the customers. I’ve never felt rushed either. I was picking up an iPhone, last year and did a trade in and they let me make sure everything was transferring over and made sure I didn’t need anything while my apps and settings transferred over and my carrier service moved over. The store closed and they let us finish up what we were doing while they did their closing duties. When we left, then had a bag with candy that each of us (my wife, son and I) got to take some. It was around some holiday. For me, it’s like being part of a family or big friend group. It comes down to how often have I been frustrated vs how often have I been very pleased with my experience and even had someone go above and beyond what I expected. Those experiences create loyalty.

• 
  NIJ Ruvos (@nahidulislam404) reported 51 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Jesper N (@JNorager) reported 57 minutes ago

  @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

• 
  Big G (@Fergy_MUFC) reported 57 minutes ago

  Really don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods

• 
  Chidanand Tripathi (@thetripathi58) reported 58 minutes ago

  A man's iPhone battery was dying by 2 PM every day. But his Battery Health was at 99%. He constantly closed background apps. Turned down his brightness. Lived on Low Power Mode. The battery still melted like ice in the sun. He went to the Apple Store, ready to pay $89 for a battery replacement. The Genius Bar employee held up a hand: "Keep your money. Let me show you something." She opened Settings → Privacy & Security and sighed. "There are silent 'vampire' features bleeding your battery dry. Apple turns almost all of them on by default. Nobody tells you they exist. Let's fix it." Here's what she showed him in the next 8 minutes. 🧵