Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (43%)
- Errors (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubenas
|
Sign in | 4 days ago |
|
Billy-Montigny
|
Sign in | 12 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 1 month ago |
 Ahmedabad
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Texas🔥Heat (@Lone_Star_Heat) reported@C_inspecto @EricSpracklen @Apple I've had an iPhone 5, 6, and 7. I've also had a Galaxy S3, two S8's, and now have an S22. Hands down, Androids are far better if not only for the easy of use and the fact that they're not chained to the Play Store like iPhones are to the Apple Store.
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昶謲 (@howyouarrive) reportedI have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.
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giosaia (@giosaia) reportedStill struggling. I need to create releases for 3 apps on the Apple Store, fix releases on Google Play, fix the web hook for RankGoat to create posts for my business, integrate the eBay API for inventory management in CAUN, test CoinTrade, finish the TubeBinder MVP, and make 1.5B. When will I get it done if I do nothing?
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Ayaz Ahmed Khan (@ayaz_khan) reported@fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.
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jabbermay (@jabbermay) reported@keepindeepspace 2024 & 2025 VIP as well and I'll be sending a similar message tomorrow. I've already begun the refund process through Google Play Store and they said they're collecting data on developer issues like this, so I encourage you to reach out to them (or Apple Store) as well.
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i want my country back (@ifixspinz) reported@Apple We purchased 3 new iPhone 17 pro max less than 3 months ago. One of them has a malfunctioning FaceTime camera that doesn’t work when making a FaceTime call. Multiple technical service calls and in the Apple Store attempts to diagnose and fix have not been able to resolve.
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Mohit Gupta (@mohit2asdf) reported@RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .
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s! (@lethargium) reportedguy at the Apple Store told me about how his neurodivergence leads to stomach problems that stopped him from continuing his PhD and he kept talking about the connection between chemistry and society. you know what yeah!!!
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Lexie (@lexie20A) reported@spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?
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Manol T. (@manol_ai) reportedI make ios apps and I don't have an IPhone Neither mac. This is how I do it: - made the app over @expo with claude code - set up my github actions (ci cd) to create android (adb) and ios builds (ipa) - they go directly to the internal testing track for android dev console and testfight in apple store connect - I rent a @MacinCloud for $30 to run ios emulator and make sure the app works for emulator - invited 2 friends to testflight - they report me bugs and I fix it I am stubborn enough not to buy an iPhone but spend money on ads. What are your app building challenges? #buildinpublic #mobileapps #testflight
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billie (@morksenposting) reported@etemologypika thank you i’m trying to fix it I have acetabulofemoral joint pain from standing like gay little monkey in apple store without realizing it
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Ms. Humble Diva (@humble_diva81) reported@jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!
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Kool-Aid McZynstry (@KAZynstry) reportedKAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout
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Ridoy AI (@AI_WithExpert) reportedIf you're unsure where to buy your smartphone 🥉Skip it Cell phone shops (Docomo, au shops, etc.) ・Charged a down payment of 10,000–20,000 yen ・Pushed into unnecessary options ・Zero comparison with other carriers 🥈Safe bet Official stores (Apple Store, etc.) ・Lowest price for the device itself ・No sales pitches ・Device upgrades are a good deal too 🥇My real recommendation is ↓
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givest (@usegivest) reportedDont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.
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Azure🩵 (Coms open) (@RuriAzure_) reported2 Like in Germany GPlaystore, there is nothing there. Even ******* Apple store got nothing. It was a mistake, an error. They forgot to remove that notice because of the recent events. Cant you all ******* stop, use your brains, and breathe?
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Michael Pepper (@M1CHAEL_PEPPER) reportedAs great as the iOS 27 and iPadOS 27 betas have been, the watchOS 27 beta is atrocious. Siri doesn’t work for HoneKit controls and it’s super slow for checking weather and other things compared to iOS and iPadOS 27. I might have to take a trip to the Apple Store to revert my watch back.
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@CovidSolidarit1 Sometimes we have to tune issues out. If you can stand the audio I sometimes listen to audiobooks on either YouTube, Spotify, and BBC Sounds. I'd imagine the Apple store has audiobooks too. I just like to get my head in another world for a while 🙏
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Ijuakos (@IjuakosXqwzts) reported@apple, I am waiting for my refund check for the products I’ve paid inflated prices as you passed those tariffs down to your customers. Fortunately, I bought everything through the Apple Store and all the applicable transaction details should be on my account.
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ChihuahuaLinda (@ChihuahuaLinda) reported@fiago7 Turning it into an Apple store is better than tearing it down!
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Jack (@jackcoder0) reportedIf this changes your upgrade decision or saves you from buying the standard iPhone 18 that won't arrive until March 2027 one ask: Repost the first post so the next person planning a fall upgrade sees the 12 features landing in September before they walk into the Apple Store. Follow [ @jackcoder0 ] I break down the hidden specs, upgrade decisions, and tech strategies that companies bank on you not comparing. Next thread: iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra the honest 10-round comparison. Which flagship wins depends on one question nobody asks.
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trader jobi (@shotaroto) reportedspent my last dime on this PLUS got a crush on the apple store guy like what’s the use in all of this for it to glitch
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Jack (@jackcoder0) reportedIf this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.
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Majd Taby (@jtaby) reported@leonsasson like 6 inches. I didn't even think twice about it, but my screen had cracked and was replaced at the Apple Store so maybe if your screen is replaced then you have an issue?
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☀️Sunny Day⁷☀️ ❤️COMMS OPEN❤️ (@IntotheFrisson) reported@LucianSkye I read the rice trick doesn’t work well because there will still be debris 😭 so it might make it worse…. The problem with the Apple Store is that it’s 5 years out of warranty- so I’m not sure how much they can actually do past telling me to buy a new computer :(
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Trajen (@trajen) reported@VicVijayakumar You still have to pay full price for the replacement until the broken iPhone is shipped back. I think it’s more economical to go to an Apple Store and pay $99 for a swap.
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Lety rety 🇳🇵 (@letycsgo) reported@telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time
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canid (@dilfboner) reported[getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey
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Kofi Yeboah (@kreativesky) reportedLaptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week
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cupcakekitty (@cupcakekitty09.bsky.social) (@cupcakekitty09) reportedI was chatting with an elderly friend recently. She said her husband locked his iPhone in error. They went to the Apple store. They couldn’t unlock it. Rather than wipe it, start over, they insisted on selling him a new phone. @Apple