Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (43%)
- Sign in (30%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 9 days ago |
|
Guayaquil
|
Sign in | 9 days ago |
 New York City
|
Sign in | 10 days ago |
|
Malibu
|
Website Down | 12 days ago |
|
Houston
|
Errors | 15 days ago |
 Lille
|
Website Down | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ari (@galvan2195) reportedMy phone got stuck on a reboot loop so now i have to take it to the apple store later and hopefully they can fix it 😭. If not, im most likely losing all my contacts and photos cuz i never backup my phone 😭😭
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aidan (@04musicenjoyer) reported@UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway
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Suresh Sharma (@SureshS03246564) reported@AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.
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Dan Lanzetta (@DanLanzetta) reportedEnded up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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🌏♡‹𝟹ン김채원⌗. . . .!💒 (@Chuuwies_) reported@HiTVofficial The app is not working there isn’t the glory revenge for others and others kdramas and the app it’s not on Apple Store it’s been 2 weeks that is not working pls fix it I want to watch the glory 😰
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ambs 🧡 loves dan so much (@howellstopper) reportedjust knocked down an entire shelf of apple pencils in the apple store
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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Blazer (@NuminousVoidX) reported@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
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DeadAss Tho? (@BonelessHalal) reported6 ******* years down the drain. I am so upset right now, I feel like I won't be able to move on and I honestly don't want to because my heart still wants to hold on for her in case I improve so well she reconsiders. I just **** man. boutta have a breakdown at the apple store lol
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simon (@simonrrr25) reportedGot quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life
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Jason The Founder 📱 (@JasonBFounder) reportedGenuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice
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DStv Nigeria (@DStvNg) reported@owoeye157561111 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Certified Ethical Stacker💵 (@BTHxTim) reported@JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.
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Murica Enjoyer (@Muricaenjoyer) reported@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.
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💊 neo ! ★ #cupcaketwt🧁 (@fagdetector999) reported@_balconyscene ITS IN THE CITY Its like right next to my bus stop U know where the apple store is its like just down the street
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reportedI went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.
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Michael Pumo (@michaelpumo) reported@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬
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sak pussé. (@mightyTHUNDA) reportedTotally forgot I had to get back to the Apple Store to fix my broken phone by today
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HoodStoryteller✨ (@DatDamnJenay) reported@reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded
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kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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Ryan (@Minot11b) reported@GrantCardone Have you seen the Apple store that looks prepared for the zombie apocalypse? If you have to build a cage around your building to protect it, there might be a problem. It's honestly sad what has happened to Portland. If crime isn't punished there will be consequences.
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VitaminDynamite (@VitaminDynamite) reported@kaaaash____ Switched back. There are UI problems, but the Apple Store is more stable than the Microsoft Store. Pros and Cons on both sides. (Also shared environment problems when moving data or trying to use a unified KVM)
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Vodafone UK (@VodafoneUK) reported@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
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Todd Shannon (@tshannonnj) reported@JoyOnBroad I have plenty of issues with CF, but this is not one of them. This isn't something from the Apple store, it's based on internal analytics that the Flyers dept has used to develop an app and is one example of the value of analytics. It IS pretty cool.
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?