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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Website Down | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Baby Craig
(@CraigIsOnline_) reported
@ntsAllOverMe Ah the ole black screen of death. Most often it's a battery issue with that I've found. Apple is very tricksy and likes to glue them in now so your hand is forced into bringing them to an apple store.
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clar
(@dwttbh) reported
imagine your phone breaking and having to go to the apple store to fix it and it’s dream or george but you literally didn’t know it
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Paul Everton 🚲🚲🚲
(@realpauleverton) reported
@goatonatractor @mims I'm open to suggestions. For instance, I have no problem with Apple Store employees unionizing. Probably a good thing.
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Plankhandles
(@plankhandles) reported
@ephermeres_ I bought a refurbed iPad Pro through the apple store. Great way to save money on a like-new product. 8 months on I’ve had no issues. Procreate limits # of layers based on canvas size which can be constraining. ClipStudio for iPad has a monthly subscription fee.
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Rodrigo F. Rezino
(@RfRezino) reported
I bought a new iPhone and I ran into an issue while logging in to Apple Store, as I don't have access to the phone number I used before. It'll take 5 days to solve it! Really @Apple? bank, job software, government softs, etc. I need my phone to log in! TY worse experience ever!
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KYDRA/KDP
(@KylePowersMusic) reported
At the Apple store hoping by work tomorrow my work apps on my phone can transfer to my new network. Verizon associates were terrible trying to help
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AtomicWallet.io
(@AtomicWallet) reported
@RobotInDisgize Hi there! Unfortunately, our app is unavailable on Apple Store. We don’t have an ETA for when it is available. Previous IOS versions are fully operating, you can continue to use them. We understand that this issue causes you inconvenience.
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lohith92
(@lohith92) reported
how funny .. then I called again and a good man James is trying To help me by calling domain apple store in Austin but no help . So, he is trying to speak up with other stores to see if they can fix the issue for me . End of the day .. guys .. some one please release a product
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Subtle Rebel
(@Adufeeee) reported
Phew finally sorted my apple store payment issue. Missed my apple music so much. You don't know what you have until you lose it 🥹
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🏳️⚧️moirrey but just a little (lot) gayer🏳️⚧️
(@MoirreyV) reported
@coyote_actuaI It's ******* awful I hate being in a step down apple store **** is horrid
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GOtv Nigeria
(@GOtvNg) reported
@AngelNenye2 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. 2/2
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Swalker
(@NachtegaalPiebe) reported
@RuthlessWe That's what they should do with all statues that came down in Portland as well. Not sure what happened with all the murals around the Apple store, but hope some museum kept them..
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Nancy May
(@NancyMm82009361) reported
@mims What is your issue? 46k is a living wage. And one would assume that no college degree is needed to work in an Apple store.
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trgill24
(@trgill24) reported
@VZWSupport any chance I get get help activating my Apple watch? I've read on the community page that the twitter support folks at Verizon know how to resolve the E911 activation issue when the watch was purchased at an Apple store.
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Update in progress.
(@Moredumbtweets) reported
Went to be another Apple store and they had it in stock. Overheard at both store employees telling people that there are delivery problems and to check back for items. The new battery is at 100% & 30% charge. Let’s see how long last. Also thanks for nothing @AppleSupport
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Nimasprout 🌿 Nicole Gustafsson
(@nimasprout) reported
@Kimdraws Ugh yeah. If my computer wasn’t so old I would have taken it to the apple store to see if they could pinpoint the hardware issue. But mine was so old it wasn’t worth it, but your 2019 is worth saving i would think?!
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Spencer
(@pizzaspence) reported
30+ people in the Apple store with the same issue after updating
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Marilyn King Nowak
(@MarilynYKing) reported
@ReefSixtyNine69 Apple used less data. Problem is ... My browser is restricted on my apple devices. Safari will not let me use twitter & the apple store has become inaccessible. My apps are no longer retrievable. That is intellectual & monetary theft of what is mine. I spent time, money. its gone
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Cain
(@thatcainguy) reported
being a s3x w0rker is: not being able to go into an Apple store with your MacBook problem, purely out of fear they’ll see ALL your your p🕳rn files 😌
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lohith92
(@lohith92) reported
how funny .. then I called again and a good man James is trying To help me by calling domain apple store in Austin but no help . So, he is trying to speak up with other stores to see if they can fix the issue for me . End of the day .. guys .. some one please release product
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Shane
(@shane_meadows2) reported
from
Claremont, California
went to the apple store today bc my right airpod was broken so they tested both of them & both failed so now i have new airpods :))))
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Johnny Utah
(@ReefPointCap) reported
@GodHatesNFTstoo I wanted the new iPhone so bad that I exchanged my old one in at the apple store and got a new one, realized I didn’t write down my passphrase, went back in hours later and they had already erased my phone…
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Anthony Child
(@antwanchild) reported
@victorm95673613 yeah, I'm one of those who always says "I'll wait until beta 2 or 3 before I install it..." Then 2 days later, I end up installing it. but I honestly have no regrets. only time I had an issue was last night when I was visiting the Apple store, then sat in on a "Today @ Apple"
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Negropean
(@Nvc800) reported
@babyiambroke So it’s probably just apple on some nut **** a new phone ain’t gon fix. I ain’t going to that Apple Store bout it neither **** it lmaoo
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Julia Gordon-Bramer
(@JGordonBramer) reported
At the #Apple store to have a “genius” fix my AirPods. This place is such a highly organized machine that I cannot check in five minutes early.
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DStv Nigeria
(@DStvNg) reported
@Ekebestnme With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2
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GOtv Nigeria
(@GOtvNg) reported
@Ezeobata With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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Kai ****
(@KaiWang77716866) reported
Apple Inc. just cut off my laptop's power, yesterday I went Apple store to try to solve this problem, but they did something for my laptop for this problem, but it still does not work...
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sage ✦
(@nightsgetlong) reported
@moonsooms WOOOOOOOO my laptop is also currently broken omfg i have to connect it to an external monitor because my screen has no backlight and im waiting on the apple store to get the parts so i Feel this pain. congratulations on almost being Freed <3
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𝕊𝕡𝕖𝕟𝕔𝕖𝕣, directed by Pablo Larraín
(@TheS_Squared) reported
from
Indianapolis, Indiana
@MG1852 I’ve ridden in a Tessla before and it’s comparable to the Apple Store in the sense that the nu-futurism aesthetic starts to break down and feel very surveillance state very quickly.