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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (56%)
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Errors (31%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down | |
| Bluffton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@hermosavidaemma) reported
Got my right AirPod replaced but I legit can’t get them to sync like the guy at the Apple store told me to press the back button and hold down and I’ve literally done that 15 times now and it never works
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Rakim Boheim
(@aviatorrealty) reported
@_eazyybreezy @DrassTooTurnt Yea we good for now but they said if they don’t fix the issue in 30 days they will remove it from the apple store entirely.
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EHIZMONEY💵
(@OriarehuEhimen) reported
@archmikkydgreat Yeah... they're only having issues with apple store
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Meredith Lee
(@meralee727) reported
Was at the Apple Store last week dealing with my phone and began to miss my Nokia red brick phone. That never gave me as many problems as the IPhone has….****, I bet the battery still works!
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Israel
(@Israel35467130) reported
@OlanRogers I'm depressed. I just want to buy the show but it was taken off of the apple store in the U.S. and I bought a VPN just so I can watch one more time before its gone. I wanna watch the show. Help me count down the minutes till the cookies are ready one more time.
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shaun crack
(@ipswich_shaun) reported
@Apple another not so brilliant development from Apple… the new authentic on Apple Store not working .. codes not recognised and QR code also does not work .
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🚨abbaga🚨
(@QuanDisney) reported
I just know these Apple Store employees be getting nasty when they write down your description for the geniuses to find you
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はゆ
(@hamhayu) reported
The broken one was the home button of the iPhoneSE2 and I wanted a device without home button in the future. At the same time, I looked for a device with the same thickness as the iPhoneSE2. However, there is no corresponding product in the current Apple Store,
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Elektяa女王
(@elektra765) reported
@Zareldo No we’d get the sim tray option but availability is a problem and the retailers mark up a lot so it’s better to source it direct from the Apple store
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Rich Galen
(@richgalen) reported
Tried a hard reset. Nothing. Changed power cord, charger, even the outlet thinking it had run down. Nada. Got out my iPad to see what time the Apple store opened. Tried a hard reset one last time and held down the power button for what seemed 45 seconds. /2
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lei ,, is crying over soul (i🫶🏽hal)
(@rorymanoban) reported
apple store fix hal’s phone rn
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VirGOAT
(@GaymerMoonie) reported
@RashadStark Gotta make sure my dawgs straight 😤💯 I went into the Apple store with my old headphones and game out with brand new ones due to the manufacturing issue
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No Brains Just Gains
(@golfdaddii) reported
Today I went to the apple store to pick up the smart watch I'd ordered. Got it all set up, ran into an issue: it insists on speaking Spanish. Like, I checked the language preference in Settings. Sweartagod it says English (US). I'm so confused.
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Dray
(@RaydenVibes) reported
Spent 3 hours at the Apple store waiting for my iPhone to get fixed only to end up getting a brand new iPhone for free as the solution to fix the problem 😒. -
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🌈🐰Anupap busy with uni stuff (Commission CLOSED)
(@AnupapKasook) reported
I need to book an appointment to discuss the Apple Store staff about problem? I have not been in the Apple Store for a long time and did not know that you need an appointment like visiting the doctor. But luckily in the next hour is a free appointment for today.
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chris ames
(@cdames00) reported
@BestBuySupport having a problem with an order for an Apple Watch. Showed in stock for pickup today when I ordered and now it’s not available. Beyond annoyed; my money is captive on this order and I could have walked into the Apple store right now and get it
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🔞Link the Sans Underfell Enthusiast 🔞
(@LeeZii18) reported
I may have to factory reset my entire computer. Neither my uncle nor I understand what is causing the issue for my computer. I have tried every option available to me (aside from going to the apple store, i am tight on money and can’t afford two ubers to the mall)
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Arielle Danan🎃
(@HuggableHipster) reported
@Vyyyper I wouldn't put it past them. not for all models but maybe certain models down the line might be "only available at your local Apple store."
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🕸🪦 ⚰️ 🗡🦇
(@lesbiandr3am) reported
of course my phone broke down on my ducking bday and i had to take it to the apple store to get fixed… mercury retrograde *** birthday 😭😭
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Yvonne Z Smith
(@yzsmith) reported
from
Washington, D.C., District of Columbia
@RandyMays @askdrfitz It could be bad lighting. Go to another room with more or less light & try.#2 Go to apple store so they can rectify. U sign in every day it should not be a problem. #3 Someone may have tried your acct with another device. Sudtle changes in face should be recognized. Let us know?
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novex🎀 REI COME HOME
(@jaceOlantern) reported
@dazaifan69420 my mom took it to the apple store to get it fixed but now i think she’s getting a trade in for a working phone bc we’ve replaced it three times and yk ITS STILL BROKEN
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Bobby Fijan
(@bobbyfijan) reported
@alon_levy @arpitrage @mattyglesias And my kids and I even witnessed a murder (within 20 feet) that occurred at city hall. Still unsolved 2 years later. We also lived across from the Apple Store that was broken into in June 2020. Among many others. 4 buildings on our block burned down.
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sis
(@dunni_gold) reported
The guy at the Apple Store told me chrome browser slows down my MacBook. I think he is trying to get me to use safari more
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Raheim Jones
(@samadsinatra) reported
The @Apple store on a Walnut Street in Philly looks terrible! They need to clean it up or something…. Just depressing looking!
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mindi
(@mindi_rice) reported
Apple Store time to fix these AirPods 🤞🏻
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Kismet Deadly
(@jsrNZ) reported
🎶 I got my first real iPhone down at the Apple Store Opened up the old Stocks app until it made my fingers sore 🎶
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QueenofplgarisimJESSI
(@JESSIplagiarism) reported
@CentrepointME And for the lagging issue it's not only me i saw alot of the users complaining and yet you didn't fix it (you can see by yourself in the play store or Apple store the reviews) only 3 positives and the rest are negative with the same issues as me
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Bean J. Bunny 🇺🇦
(@beanbunnynerd) reported
I am having an extreme amount of trouble buying something from the Apple Store. Me and two Apple reps can't get anything to work. @AppleSupport
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Eddie Calisto
(@calistoeddie) reported
@TheTorontoSun 2.5 hours wait at Apple store today to get a product replacement- there was no sign of people struggling with economic issues _ it was packed wall- wall people were buying tech toys!
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B.
(@bsherrie_) reported
@KatherineDawki9 @AppleSupport I just did… I went to the Apple Store, they were able to fix it. Once they did. I went and immediately updated it