Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (43%)
- Errors (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubenas
|
Sign in | 2 hours ago |
|
Billy-Montigny
|
Sign in | 8 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 1 month ago |
 Ahmedabad
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Lev Smagin (@lsmagin) reported@chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error
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昶謲 (@howyouarrive) reportedI have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.
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Feiyi Girl (@FeiyiGirl) reportedEveryone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane
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cupcakekitty (@cupcakekitty09.bsky.social) (@cupcakekitty09) reportedI was chatting with an elderly friend recently. She said her husband locked his iPhone in error. They went to the Apple store. They couldn’t unlock it. Rather than wipe it, start over, they insisted on selling him a new phone. @Apple
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LibbyAnn C (@MarineLibby) reportedBecause Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.
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Azure🩵 (Coms open) (@RuriAzure_) reported2 Like in Germany GPlaystore, there is nothing there. Even ******* Apple store got nothing. It was a mistake, an error. They forgot to remove that notice because of the recent events. Cant you all ******* stop, use your brains, and breathe?
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ArtsDoc (@ArtsArtssmity) reported@BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.
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チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reportedThanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.
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Dosa (@__chiefdosa) reported@SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE
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Victor Mfon Martins (@adafarida) reportedI’d still be using my iPhone 13 if it didn’t randomly go off in 2024. Apple Store couldn’t fix what those Nigerian phone guys fixed in 10 minutes😭 sadly, I had already bought another phone and had to give my gorgeous pink 13 away😩
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Faustino (@77bncvbsdcg) reported@wotaf0 Apple store delisting will slow new installs
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Ms. Humble Diva (@humble_diva81) reported@jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!
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But E Go Pay Me (@LasLasBetNaScam) reported@palmpay_ng @palmpay_ng Did you guys have a problem with your app on Apple Store... Cos I can't find Palmpay on Apple store
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Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reportedAnyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭
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O͜͡l͜͡o͜͡l͜͡a͜͡d͜͡e (@OnlyOloladeMi) reported@ogidioluautos Or you can login your x account on the phone that purchase with their Apple store or play store
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free palestine 🇵🇸 (@eclairification) reportedit’s over now but for Two Years they were having Apple Store lock in nights playing games on the iMacs collecting private paychecks from one of the worlds biggest companies and the justification was that a basic lock between two empty rooms was broken. the mall had security
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Rafael Torres ᯅ (@mundoxrbrasil) reported@JonOrcera I’d recommend taking it to an Apple Store. Remote support usually isn’t very helpful with this kind of issue. This comes up fairly often on Reddit. Mine had wear on both the battery side and the Vision Pro connector, and Apple ended up replacing the cable. Now I’m just waiting for my next trip so I can use AppleCare for the front glass crack on my Vision Pro, even though it’s never been dropped. 🥹
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T ✿ (@tbeenbrazyyy) reportedlocked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow
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Ettienne (@ettiennepercy) reporteddoes anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?
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ٰ (@forwolfchan) reported@femjilix you can search online for places! if you Apple care (??? If that’s what it’s called) you can go to the Apple Store and they fix it for free
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Lahngz_Da Alpha Dog (@LangelihleMaph1) reportedIPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!
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StephanInc (@IncStephan) reported@durreadan01 I have a broken Air right now , after 4 trips to the Apple Store, it’s still not fixed correctly!
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🫧Knicole (@Knicoleleo) reportedMy battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒
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iamprecious (@poshpwesh) reported@kenkenlewu Using the m5 till date, no issues Swore never to buy gadgets from Asaba again, I’d always get from Apple Store abroad I was so traumatized all through that period
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Ling Qing Meng (@LingqingM) reportedJust got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.
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. (@D4YSB4lll) reported@Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that
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CHUDDYBEST (@ChuchuBr9976724) reportedShe can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing
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a!v¡n is on BlueSky (@enthusmiasma) reportedCORRECTION: There is a written review on the Apple Store, and it is, of course, negative. (Tried to fix the post but Elon did something screwy.) #arpx #arnews #snap
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Jesper N (@JNorager) reported@NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight
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canid (@dilfboner) reported[getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey