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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (30%)
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Sign in (15%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Essen |
Sign in | |
 Atlanta |
Website Down | |
| Bluffton |
Website Down | |
 New Delhi |
Sign in | |
| Standish |
Errors | |
| Los Angeles |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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chloe 🥾🌍⎕ ♡
(@axialcatwalk) reported
huge shoutouts to the apple store employee who deadass said "This would usually be an AppleCare issue, but I‘ll just repair it for free“ to me 10 mins ago man ur a huge W, i dont have applecare so huge shoutouts
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Don Serjo
(@Dn_serjo) reported
Dear @apple and @AppleSupport. Employees in Apple Store Hannover just scammed me and I’m helpless to do anything. Twitter is my last call. My complaint is that in the first place they didn’t even want to believe me about my problem. They literally asked me to leave
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Don Serjo
(@Dn_serjo) reported
When I went to Apple Store with the black line across the screen they performed some special tests, where they selected the area of this line on different colours. However, one year ago they performed nothing to check for this issue, even after I showed them the photo of it.
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vampire gf, PhD 📌
(@iq_to_hi) reported
@bogpunk web devs can specify css as light or dark themed- and present whatever the system default is set as. problem is no one ever does that because they want their pages looking like a minimalist apple store pot shop
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Dallas_Chop ព្រះសង្ឃ ✙
(@dallashenerchop) reported
It was 2012. I was sending a lot of beats to Chris Noxx a music producer. Soulja Boy was on Vine. iOS7 had just came out and I had to take Desmond to the Apple Store to fix his phone. Maybe 100 people were there. @KREAYSHAWN
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RamPR 🇵🇷
(@aram316) reported
@briantong the mount on the MacBook for iPhone to look down using the iPhone’s camera. What is mount called? I’ve look in the apple store and it is not there.
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Don Serjo
(@Dn_serjo) reported
Hey, @AppleSupport, I got scammed in Apple Store. It’s a long story, see the comments. I’ve got iPad Pro 2nd gen on my birthday 2 years ago. Since then I faced a lot of trouble with it, tbh. The device was dying too fast and I faced with a vertical line across my device
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Justiciajammu
(@Arif91562794) reported
They asked for 5000 cancellation charges We paid them in cash To not create any further issue Is this service feasible in Apple store Without asking for activation They made bill Disappointed Clarification needed from our side 9149702891,7051101219
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Camilo Giron
(@leveragebeanout) reported
@N_Marinangeli @joaomldc Did it went away eventually? I’m experiencing it. Went to Apple Store to go get it checked even after update and they said it’s a software integration issue…
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lily
(@lilyebarnett) reported
y’all know how the iPhone home buttons don’t actually click down its vibrations one time I had to bring my phone to an apple store and my home button was broken so it did actually click down and when the guy fixing my phone pressed it I’ve never seen such a look of pure confusion
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Don Serjo
(@Dn_serjo) reported
Dear @Apple and @AppleSupport. Employees in Apple Store Hannover just scammed me and I’m helpless to do anything. Twitter is my last call. My complaint is that in the first place they didn’t even want to believe me about my problem. They literally asked me to leave
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Erin
(@sailinggarden) reported
@DetroitBORG Apple has replaced mine three times now for “known issues” and I don’t have Applecare. I have to go to the Apple Store but every time I walk out with new AirPods and my old case.
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Phil Davis
(@AKAPhilDavis) reported
@Einthecorgi2 Experienced/measured similar with 2020 16”MBP. Turns out there was no earth pin in the mains cable (UK). Asked in apple store why the display models didn’t have same sensation and got lots of sheepish ‘we don’t know why’ answers. Fixed issue with older mains lead containing earth
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amanda mcneil
(@GingerMidwest) reported
i realize this is a really privileged problem but I REALLY HATE THE APPLE STORE
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baby khiem
(@br2kts) reported
Finally third time i go to the apple store they take my phone to fix it. But now i have to use my iphone 11 😐
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Remmi (prepping for Junetober)
(@remmistar1) reported
@BonikuTrashy There’s some really good videos on YouTube and reddit! I will say. Apple won’t do maintenance on a jail broken device, so if you prefer going to the apple store over 3rd party repair shops , it’s not a great idea. Cheapest option is always to repair them yourself tho hehe
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Kimberly K i n c h e n
(@SheRidesABike) reported
I was glad to see there’s bike racks right at the Apple store. But ugh, rolling through the parking lot….at least there’s tons of stop signs and enough traffic to keep drivers from getting shirty about going slow.#WeekWithoutDriving
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Abhirup Dutta
(@Abhirupdutta69) reported
bought an Iphone11(128gb)2 months ago,after using it for some days I faced drastic battery health drain,also poor battery life,I sent it to Apple store to check,but they said is they need to change IC,pls hlp me with the issue,I either want a replacement or money refunded @Apple
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Karam M. Shadad
(@shadad4ever) reported
@Sajay21 @AppleSupport I’ve the same issue 2weeks ago , I’ve 1800$ apple account balance, and went to buy the new phone with the balance at online Apple Store also rejected , after 50 hours of calls between sales , customer support , apple bash representative. All said we can not help
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💘Lilac Lynxie 💞
(@FluffySabreLynx) reported
@DrizzleGamez I hope it's a small fix and nothing I have to go to the apple store for </3 imagine they hook up my ipad and accidentally see 100+ furry porn drawings LMAO
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aya ‼️
(@sanlovre) reported
my parents have been so terrible to me lately so tmr I’m gonna “convince” my dad to get me a phone when we “accidentally” walk in to the apple store
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ble$$d
(@osielalfreddo) reported
went to the Apple Store to fix my phone && I came out with a new one #freshstart
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DarkNLovely 05
(@KristianLady) reported
@GeekSquad Count your days!!! How do you have me in here for two days and can’t fix my AirPods that I purchased from @BestBuy Now I have to drive cross f’n country to find a @Apple store!!! Yes… I’m upset!!!
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n 🦋
(@nnannamii) reported
woke up this morning to my phone completely dead, not turning on, & a guy at the apple store had the same problem. i was at the apple store & tmobile for 3 hrs. im blaming this on the retrograde.
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Tiana
(@thetianaraye) reported
the apple store slow af
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Gurpreet Singh
(@Gurpreet2131782) reported
@AppleSupport I had purchased AW S6 GPS 44mm Silver Alu Case with White Sport Band-2020 from Tresor Systems Private Limited (Bill attached) but after one year or so, it started to gave problems and apple store has also did not support me.
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John.franklin 🇺🇦🥰
(@in_myland) reported
Bought new iPhoneX 4 my girl, broken, sent back. Received replacement, didn’t know it was a refurbished iPhone,not new until iOS 16 update showed up problems which Apple store highlighted. Messaged Directshopping via @OnBuy website. Companies don’t care about fraudulent practices
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Dommm
(@DjFlyyboiiDoM) reported
Yeah I need to visit a Apple store so I can fix these damn AirPods
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Ciη✨
(@MissCindyRay) reported
My phone died on me today 🪦 Had to go to the Apple Store they didn’t know what the issue was so they gave me a new one.
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Don Serjo
(@Dn_serjo) reported
Hey, @AppleSupport, I got scammed in Apple Store. It’s a long story and no one wants to help me. I’ve got iPad Pro 2nd gen on my birthday 2 years ago. Since then I faced a lot of trouble with it, tbh. The device was dying too fast and a vertical line across my device (comments)