Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 02/02/2026 18:40

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

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City Problem Type Report Time
United StatesMiami Website Down
CanadaNorth Vancouver Errors
United StatesBoston Website Down
United StatesFort Collins Website Down
EcuadorMachala Errors
United StatesHyattsville Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Adri_DiStefano Adriana Di Stefano (@Adri_DiStefano) reported

    @Apple your employee at the Apple Store Eaton’s centre in Toronto, Canada just deleted my partner’s entire iphone instead of transferring it to his new iphone as he asked. The store manager told him to call customer support, really?! Plz correct this egregious error

  • andevers Allison in Brexitland 🇺🇦 (@andevers) reported

    Ok y'all. Here's a true pickle. I bought a new laptop. I set up Touch ID which you can use to login after you've once used your password. If computer dies you have to reenter password. Thing is my password won't work. I had to got to an Apple store and have them reset.

  • saviorsignals Gay Fieri 9 (@saviorsignals) reported

    nothing in this woman’s life works like how is your computer down girl omg go to the nearest apple store?

  • TheBroadwayWiz Joy Rosenthal יוכבד (@TheBroadwayWiz) reported

    Thank you to the people @apple store for replacement and taking my issue seriously. @TMobile thanks for not helping

  • supaclap sailor blah (@supaclap) reported

    can't wait to take my phone to the apple store to fix it and they see my camera roll is full of some dudes

  • CasperiniMax Max Casperini (@CasperiniMax) reported

    @katerogers @SBWorkersUnited go visit the KC site SB is closing. It's across the street from where the Apple store is, across the street from where Tiffany's was located in the highest retail rental $ area in all KC. It's the NICEST SAFEST part of KC. SB says "safety'' issues is total NONSENSE and LIES!!

  • joykozu joy (@joykozu) reported

    The evening started with a solo trip to the Apple Store to fix a button on my keyboard and ended with me and @airysparks screaming in a Walgreens parking lot and spraying Raid all over my car

  • Tokoloho_TM Tokoloho Moletsane (@Tokoloho_TM) reported

    @VusiThembekwayo Back up your files quick ----- The moment you walk into an Apple Store, the repairs will be just 2k short of a new Macbook. First will come the Google search "How to fix a black screen on MacBook Pro" then dissapointment, followed by iStore and finally reunion with HP notebook.

  • twilz353 TWilz (@twilz353) reported

    @AppleSupport Went to Apple store today. When they connected it to a usb c cable, charged with no issue. When I came to use my old charger…watch died. Power reserve with red icon. Exactly why I went to the store today. Wasted trip.

  • AarJaeWilliams Aar Jae Wills 🇪🇺🏳️‍⚧️ 🏳️‍🌈🔶(They/Them) (@AarJaeWilliams) reported

    @PhilippaB Job there to fix the radio section of Apple Music and work on a new iPod and improve Apple News. Also I’d have free apples in all Apple Store at the Genius Bar.

  • AndrewIsQueer Andrew (@AndrewIsQueer) reported from Brea Chem, California

    Got to the apple store to fix my phone and now all of a sudden it works

  • hello8everyon Hamza (@hello8everyon) reported

    @AppleSupport Hey, I have been to an Apple store on many occasions for issues regarding @beatsbydre products and have waited there for an hour because support staff didn’t know where I was, I have a solution to help locate where customers are, if you could hear my suggestion

  • BenSchreiberCA It's Ben (@BenSchreiberCA) reported

    @WhatsApp Please help me get my account back and fix what Apple broke!! Apple employee deleted my entire phone without asking me and now I’ve lost all my data. Specifically, the 10+ years of WhatsApp is gone and irretrivably gone, thanks to Apple store employee’s incompetence.

  • _RubenJr Ruben (@_RubenJr) reported

    Went to the Apple store to fix my MacBook and the cost to fix it was more than the trade in..*Moral of the story buy Apple Care🫠

  • CAASHOCGDHR claeresque (@CAASHOCGDHR) reported

    @nanno8thlife Not in my Apple Store but I can fix it

  • TKSupertramp Tyler Kithas (@TKSupertramp) reported

    I waited an hour and a half at the Apple Store for them to run tests on my broken AirPods, confirm to me they don’t work (obviously), and then tell me they can fix them for $178. Someone get me a phone to heaven, I have a bone to pick with Steve Jobs.

  • FirstRegime Gnomics&Omics (@FirstRegime) reported

    @JonahFurman Go to the apple store Genius Bar and in many places they will fix it without charge

  • neyosneh_ Omo Baba Nepa (@neyosneh_) reported

    Visited an apple store and i saw a deaf technician working as an apple staff with a sign language interpreter just to interact with customers and solve problems, wow!

  • danielsart Danielrast (@danielsart) reported

    I decided on my return to Madrid to go to the Apple Store. There I was also at first told that the problem with the screen and its replacement will cost 380 euros and I was ready for almost everything, but if they find the liquid inside then the price and service may change.

  • bursinsbestie reh 🤍🦋 (@bursinsbestie) reported

    @sncrlyhande no my phone just shut down and the Apple store said it's dead so i need to get a new one 😭 I'm trying to back up my data but my iCloud was off ig

  • stutteringjohnm John Melendez (@stutteringjohnm) reported

    Anybody in L.A. that needs a MacBook or any other device fixed quickly & at a reasonable cost go to @MyFavetech, these guys fixed my broken internal screen in less than 24 hours! They also were over 150 dollars less than the Apple store.

  • maria_veeee thugprincess✨ (@maria_veeee) reported

    I can’t believe I had to make an appointment at the Apple Store :( now I have to wait to fix my phone :(

  • jasonthehealer Jason S (@jasonthehealer) reported

    @holyspacemonkey But I know that would make the problem worse as it would be days before a replacement comes. In the case of the Apple Store, they should be able to give a replacement on the spot. Honestly, I wish there was a way for me to take it in for you :(

  • CarinaS96890324 Carina Silva (@CarinaS96890324) reported

    3 days ago, my phone got stuck on the Apple logo due to hardware issues, so today I'm taking it to the Apple Store to get it fixed. Send your prayers!

  • kfredrick15 OmaK (@kfredrick15) reported

    Doing a “quick pickup at The Apple Store. I paid in advance. They had my purchase in hand. System down - no backup system to record my pickup so they wouldn’t turn it over. Leaving empty-handed. The arrogance of big business. Do better @Apple .

  • Breeze_otm Sagitterrorist (@Breeze_otm) reported

    Just got done playing store with my daughter. notes: -at 13 she got a job at the apple store - she called corporate because her register was not working - her register provides cash back -her customer service is impeccable* multiple stories while we waited on corporate

  • HurricaneRadioD Hurricane Radio Detroit (@HurricaneRadioD) reported

    Boogie Down Productions - Jack Of Spades is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

  • entemper Kevin Wilson (@entemper) reported

    Handed my broken AirPods (that I forgot to clean) to an Apple store employee with great shame.

  • Wahwah317 Wah31 (@Wahwah317) reported

    @anon6537509312 @MikeCarlton01 No I have a 2014 Mac Air working well, battery good.I signed up to Applecare which has always been helpful. My partner had keyboard issues with Mac went to Apple store replaced in a hour.

  • alyssa_muysken Alyssa Muysken (@alyssa_muysken) reported

    Going to the Apple store with an issue is the equivalent of going to the DMV.