Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • bradknowles Brad Knowles (@bradknowles) reported

    @ArloSmartHome Why is your app broken? Why is your support system broken? Why can't I use your support system to report that the app is broken?

  • cdejesus5486 Chris (@cdejesus5486) reported

    @ArloSmartHome Your batteries are absolutely terrible, but not as bad as your customer service. Don't even bother purchasing these devices.

  • FPS_dave FPSdave (@FPS_dave) reported

    @ItsB2daP @ArloSmartHome library is empty. activity zones are down and says it's because my battery powered cameras are not plugged into AC... it's AWAYS something, right Arlo?

  • ChristopherCJH1 Christopher “CJ” Herring aka Christy Furr™ (@ChristopherCJH1) reported

    @ArloSmartHome I’m also not going to be ran around or made to go outside just to check cameras that claim to be offline.. I usually just reset one of the base stations and that fixes. Also, the screens seem locked at times and don’t function when I login.

  • J2TTU_ JordanHiGHROLLER Ŧ (@J2TTU_) reported

    @oed_huerta @ArloSmartHome Hell no. I only have Arlo because Google didn't have a floodcam. They have one now sooo @ArloSmartHome do I need to trash this one since it just randomly stops recording????

  • djrickyk DJ Ricky K (@djrickyk) reported

    @ArloSmartHome Guys, your customer service is crap. I've been trying to connect with someone regarding urgent help on my Arlo account. Will you PLEASE help?

  • mel_taylor48 melanie taylor (@mel_taylor48) reported

    @AsbestosStudy @ArloSmartHome Oh my god Darryl - are you ok? Sounds like a complete nightmare. So sorry. I hope you can get this all sorted out.

  • WalcyCarroll9 Walcy Carroll (@WalcyCarroll9) reported

    @ArloSmartHome Is there an enterprise issue going on affecting all Arlo users for smart alerts ? Ref case number: 42954060. Asking because this is the 1st time that I have heard this happen ..03/10/2022, approx 3pm EST.

  • DebbieWanser Debbie Wanser (@DebbieWanser) reported

    @ArloSmartHome Warning! Arlo Go users having problems in the last month or so. Our cameras having problems connecting and going offline. Doesn’t seem to be Att issue. See complaints in Arlo support no resolution. Just too bad had camera for years no issues. I need for elderly parent.

  • ChristopherCJH1 Christopher “CJ” Herring aka Christy Furr™ (@ChristopherCJH1) reported

    @ArloSmartHome I told the CEO I’d be telling her about some of the many issues on LinkdIn… Hopefully she’ll look into the issue before I have to kill another African illegal trying to play me…

  • StaggeredSix Mark McKeen (@StaggeredSix) reported

    RIP my @ArloSmartHome system. The hub took a **** and no longer works. Of course there are no replacements available.

  • alexjaygaston Alex Gaston (@alexjaygaston) reported

    @ArloSmartHome hi is there a known issue with the Arlo application for IOS?

  • ForSureByDesign unQuestionable (@ForSureByDesign) reported

    @ArloSmartHome support Apple’s Homekit Secure Video or you’re trash.

  • sheesh sheesh (@sheesh) reported

    Still waiting for resolution of my brand new battery issue @ArloSmartHome I waited TWO WEEKS only to be told to contact technical support - with no email/phone number/URL provided to do so. This is horrendous.

  • keithjgrant Keith J Grant (@keithjgrant) reported

    @ArloSmartHome I haven't been able to log into the iPhone app all day long, with "an error occurred". What's up? Will this be fixed soon?

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