Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 17 |
| Perkasie, PA | 1 |
| New York City, NY | 1 |
| Salzgitter, Lower Saxony | 1 |
| Fort Wayne, IN | 1 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Sanford, NC | 3 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Lannion, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Farida Yasmin (@YYFaridaYY) reported@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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LUGA (@luga2020) reported@ArloSmartHome Still not working…
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Shaun Verses Sheep (@shaunvssheep) reported@ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...
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Corey Crooks (@cdcrooks) reported@ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?
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Jason Abbate (@JasonBrobbate) reported@ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services
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John Bailey (@Isucceed) reported@ArloSmartHome Too bad to hear about your #EndOfLife. It's always sad to see a company going out of business. Good luck with your next endeavors.
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LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) reported@CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?
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C (@CGurciullo) reported@ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).
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Dayne Turner (@DayneTurner1) reportedArlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome
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mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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BIG Q DOG ✊🏾 (@Qinda808) reported@ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!
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Jason Abbate (@JasonBrobbate) reported@ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure
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Kristina (@KNanaG1) reported@ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?
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SAMA (@SAMA92458684) reported@ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .
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Christopher (@Chris_Y3MX) reportedJust learned that as of Jan 1, 2023 @ArloSmartHome is ******* all their customers and the equipment we have installed in going to end up in the trash.