Arlo Outage Map

Community Discussion

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Allen (@CraigAllen0921) reported 4 seconds ago

  @ArloSmartHome WTF Arlo. Will not sell me my upgrade cameras because I live in NC or is it because I'm not woke! I'm a huge @NETGEAR fan with a lot of their product. I'm about to throw everything out and go find the equipment else where! UNBELIEVABLE

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  mauriciobond (@mauriciobond23) reported 53 seconds ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  Shaydie Blue (@Shaydieblue) reported 1 minute ago

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

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  Evan Cook (@cook1122) reported 3 minutes ago

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

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  Jason Abbate (@JasonBrobbate) reported 7 minutes ago

  @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

• 
  Brendan Gill (@scribeteach) reported 7 minutes ago

  @ArloSmartHome Is there some sort of system-wide firmware update issue?

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  Deryck Evelyn (@deryckev) reported 8 minutes ago

  @ArloSmartHome terrible customer service experience. Calls dropped. No call backs for open service requests despite assurances that calls were scheduled.

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  Yotam Ben Ami (@ybenami) reported 13 minutes ago

  Just how bad is @ArloSmartHome set-up experience? Bad enough to get you to return the entire system and purchase one from Google or China instead. And that's pretty bad...

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  John (@JohnBurke72) reported 16 minutes ago

  @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

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  DDGvision (@DDGvision) reported 16 minutes ago

  @ArloSmartHome are you guys having an issue again? My doorbell camera and inside camera is no longer recording

• 
  🏎 (@wrinkled_lemon) reported 17 minutes ago

  @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

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  Denise (@DeniseGratia) reported 19 minutes ago

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

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  Mircea Piturca (@mirceadesign) reported 26 minutes ago

  @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

• 
  N (@nbbirch22) reported 28 minutes ago

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

• 
  Chris’s Reviews & Unboxings (@C__Start) reported 31 minutes ago

  It seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin