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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perkasie, PA 1
New York City, NY 1
Salzgitter, Lower Saxony 1
Fort Wayne, IN 1
London, England 1
Salinas, CA 1
Smyrna, TN 1
Denver, CO 1
Sanford, NC 3
Schnecksville, PA 1
Phoenix, AZ 1
Franklin, TN 1
Longmont, CO 9
Lannion, Brittany 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Paris, Île-de-France 3
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • batsignalvagina
    Stellar 🎀 (@batsignalvagina) reported

    @ArloSmartHome after the latest two app updates, my two cameras no longer take up my entire iPad screen, but are diminished top two tiny boxes that are hard to see. Is there any fix for this? It renders my Arlo Baby monitor almost useless.

  • DeeCee65058630
    DeeCee (@DeeCee65058630) reported

    @TrishODonnell19 @ArloSmartHome Did you get any help Trish? The updated app does not work at all on my phone now so my elderly mother is at risk as I can't see her.

  • MusabbirHKhan
    Musabbir H. Khan (@MusabbirHKhan) reported from Paris, Île-de-France

    @ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.

  • pwsimerimiaw
    Buddug~#We need a GE~FBPE~LongCovid~EDS ME ⚫🕷 (@pwsimerimiaw) reported

    @ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.

  • Azza5069
    Azza 🏳️‍🌈 (@Azza5069) reported

    @ArloSmartHome @ArloSmartHome doesn’t have your back when they have ****** app software and lock their users out. With terrible support I now have a functionless camera system, thanks for being useless Arlo, I would never recommend you to anyone!

  • richaoj
    Oliver Richards (@richaoj) reported

    Dear @ArloSmartHome. Please fix your crappy android app. Please. It is incredibly unfair to customers who spent $$ on your cameras to have their ability to use them degrade over the past few years because your app has gotten worse.

  • Kadesh88D
    Josh D (@Kadesh88D) reported

    @ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356

  • Maart003
    Maarten👨‍💻🎮🇺🇦 (@Maart003) reported

    @bulldogdev @ArloSmartHome Do you still have this problem? My dad is experiencing the same issue.

  • jeremygaffer
    jeremygaffer (He / Him) (@jeremygaffer) reported from Los Angeles, California

    WTF @ArloSmartHome … Literally nothing has changed in my home, doorbell still works, lights still work, but ALL cameras take a ****? What update did you push out? Anybody else?

  • bulldogdev
    Ash (@bulldogdev) reported

    @Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.

  • rockitaerials
    Rockitaerials (@rockitaerials) reported

    @ArloSmartHome @ArloSmartHome - A year of library footage was taken from us with no warning when we replaced a broken Arlo camera. Our account is in good standing. Can you help us get all the footage we paid for back please?

  • ryansam06
    Ryan Sam (@ryansam06) reported from Stockton, California

    **** you @ArloSmartHome !!!! Can not step **** up!!!! Lame asssss device. **** is annoying as ****. Yes I'm in wifi 2G piece of **** crap.

  • Erndog00
    ERNDOG (@Erndog00) reported

    @ArloSmartHome fix this damn app,this is more broken then a normal day of trying to live stream on your app

  • DecrimSWNow
    DecrimSWNow (@DecrimSWNow) reported

    @ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash

  • DElliotWoods
    D. Elliot Woods (ELLIOT) (@DElliotWoods) reported

    @ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.

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