Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 4 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
| Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Helga G Pataki
(@HelgaGP33231933) reported
@ArloSmartHome The worst scam on the market, your cameras battery life is 3 months, then you have to buy new cameras, now they charge you monthly as opposed to nothing the first 3 months, and without your knowledge, be aware…
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Jan
(@happy_jan) reported
Hey @ArloSmartHome! I placed an order for over $500 over 2 weeks ago and the status update shows an error. I called the automated number and got no response. I used the chat and was told I am not eligible for support! This is not okay- my experience has been really poor so far.
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Matthew Patrick
(@Matt_Patrick5) reported
@ArloSmartHome you guys have the worst customer service I've ever seen.
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Tre
(@LoudMouthTre) reported
Maybe it’s because of the AWS issues from yesterday but how in the hell is the entire @ArloSmartHome system down
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Erik Foss
(@Erikhfoss) reported
@ArloSmartHome Yo Garbage company! Turn my cameras back on you extortionists ! Stop charging your customers hidden fees , your all criminals!
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triplechaser
(@triplechaser) reported
@WGSuckss @ArloSmartHome My base station has been offline for the last 10 minutes (at least).
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MisWired
(@Killhippy) reported
@ArloSmartHome The Arlo pro 4 has a known defect where the camera does not reconnect if your Internet goes down you have to take the battery out and put it back in so if away or if its up a ladder or you are in a wheelchair like myself you left vulnerable #ArloPatheticSecurity
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Joshua Kelsey
(@WGSuckss) reported
@ArloSmartHome is there a server outage?
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Michael Leonard
(@mleonardaltoona) reported
@ArloSmartHome you have the worst customer service I have ever experienced. How am I supposed to have an active device and account if I can’t even get the doorbell to work? This has to be the dumbest way possible to approach install support.
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Its my Opinion
(@KMullowney) reported
@ArloSmartHome Took 6 days to get a response from you. After day 3 I returned the Arlo, bought a Nest and haven't had any issues. Its a shame Arlo's customer service is so poor.
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Aaarav Khatri
(@AaaravK) reported
@ArloSmartHome Can't reach support, can't talk to anyone about my order, terrible customer support. Dropping this company and going to RING! Do NOT buy from their Website.
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Blessed
(@Blessed_Beez) reported
@ArloSmartHome Is there an outage?
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zyxo
(@zyxo) reported
receiving "500 error ... server issue" when responding to a ticket for a faulty product. What does that say about the technical ability of that business? @ArloSmartHome
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will i
(@irwiups) reported
@ArloSmartHome @Verizon Absolutely the worst customer support of any company I’ve dealt with!
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Werner
(@i_am_wv) reported
@ArloSmartHome Received an email stating there’s more info needed to process my order, asking me to call a number which is not accepting my order nr. No other way to reach anyone in support. Please help!