Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 11 |
| Sanford, NC | 3 |
| Paris, Île-de-France | 3 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Lannion, Bretagne | 1 |
| Lowell, MA | 1 |
| Wuppertal, NRW | 1 |
| Charlotte, NC | 1 |
| Louth, England | 1 |
| Honolulu, HI | 1 |
| Seattle, WA | 1 |
| Meldorf, Schleswig-Holstein | 1 |
| Chicago, IL | 1 |
| Poole, England | 1 |
| Chesapeake, VA | 1 |
| Houston, TX | 1 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning Sheng | 1 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Azza 🏳️🌈
(@Azza5069) reported
@ArloSmartHome @ArloSmartHome doesn’t have your back when they have ****** app software and lock their users out. With terrible support I now have a functionless camera system, thanks for being useless Arlo, I would never recommend you to anyone!
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Kaptivate
(@Kaptivate) reported
@ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.
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Corum Saxon 🇺🇸 ❤️ #45 & USA
(@dwcorum) reported
@ArloSmartHome It would be easier to climb Mt Everest than getting customer support from you. Automated support that says the issue is resolved when it’s not. Others saying the same. No way I can find to speak to an actual human.
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greg_willson
(@greg_willson) reported
My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?
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ERNDOG
(@Erndog00) reported
@ArloSmartHome fix this damn app,this is more broken then a normal day of trying to live stream on your app
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Josh D
(@Kadesh88D) reported
@ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356
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TheAlphaSwede 🇸🇪🇺🇦🇺🇸
(@TheAlphaSwede) reported
@ArloSmartHome Fix your ****, for this money we want a better service!
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Herrmann8er
(@Herrmann8er) reported
@ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol
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Ben
(@VersionBen6999) reported
Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...
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Keith Vinson
(@KeithVinson18) reported
@ArloSmartHome **** products so if you're unfortunate enough to win this.. good luck trying to get them to function properly or respond to any support request
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Oliver Richards
(@richaoj) reported
Dear @ArloSmartHome. Please fix your crappy android app. Please. It is incredibly unfair to customers who spent $$ on your cameras to have their ability to use them degrade over the past few years because your app has gotten worse.
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Ash
(@bulldogdev) reported
@Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.
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TheRealSterk™️
(@TheRealSterk) reported
Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads
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Maarten👨💻🎮🇺🇦
(@Maart003) reported
@bulldogdev @ArloSmartHome Do you still have this problem? My dad is experiencing the same issue.
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Chauncy Gardiner
(@AbkKyle) reported
@ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?