Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 11
Sanford, NC 3
Paris, Île-de-France 3
Fort Wayne, IN 1
London, England 1
Salinas, CA 1
Smyrna, TN 1
Denver, CO 1
Schnecksville, PA 1
Phoenix, AZ 1
Franklin, TN 1
Lannion, Bretagne 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • No_Mattic No_Mattic (@No_Mattic) reported

    @ArloSmartHome why have my cameras been down all day? Why no outage notification via email or the app? Im still within the trial period of your paid service, this is not a good look.

  • dettybo eternal optimist (@dettybo) reported

    @ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this

  • AluminumDeer 𐂂 (@AluminumDeer) reported

    @ArloSmartHome , what’s up with your device registration DNS server and the Security floodlight? Using the iOS app I’ve paired a doorbell, but can’t connect to the floodlight. The device joins the network and immediately fails to register. What’s up?

  • paultinay Paul Tinay SDP (@paultinay) reported

    @NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome Can’t see an owl on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡

  • terry__boyd Terry 💀🖤 (@terry__boyd) reported

    @ArloSmartHome I need some help. I feel like I was mislead/scammed when I ordered my Arlo device. It advertised the magnetic mounts on the website but I was sent the screw mounts. It doesn't mention screw mounts anywhere on the PDP

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome Do not buy Arlo cameras. You will never get in touch with customer service & cameras will break after 1 year. Every single camera will have something go wrong. - sensor goes bad - won’t connect to internet - software will not show features after a while #ConsumerReports

  • go_parity Grant OParity (@go_parity) reported

    @BrettAScudder @ArloSmartHome @ask_Arlo and once again, logging in though the website it says camera are offline - they are not bc am receiving notifications through the phone app. Been a couple years with this problem, will it ever be fixed permanently?

  • DaemonXar Legal Phil (@DaemonXar) reported

    Hey @ArloSmartHome, you’ve got a real problem with base stations not recording video from your cameras, and it honest to god feels like an effort to make us pay a subscription fee for peace of mind. You going to actual fix this problem?

  • Michellchelle Michelle Bruni (@Michellchelle) reported

    Regretting buying @ArloSmartHome cameras. This is some buggy tech. Our motion detection keeps triggering but no videos display and nothing in the library. Seems like a new issue every week.

  • JFB_Dupasta JFB (@JFB_Dupasta) reported

    @247_arlo @ArloSmartHome @ArloStuff your customer service continues to be the worst in existence. It’s been three weeks since I requested a base station replaced. I’ve performed troubleshooting far beyond what your entry level “technicians” reading script 1/3

  • HarriettOToole2 Harriett O'Toole (@HarriettOToole2) reported

    @ArloSmartHome What's up with the 'appearing offline message?' I see status that it affects devices connected to wifi...any ETA on fix?

  • SMisenplace SMisenplace (@SMisenplace) reported

    @ArloSmartHome Your cameras are good but your customer support is garbage. I just bought the Ultra2 bundle this week and can't get it to connect. In order for me to talk to someone, I have to subscribe? I'm not paying you for service if I don't even know if your product works!

  • thomasntexas Thomas in Dallas 🏳️‍🌈🇺🇸 (@thomasntexas) reported

    @Rugbylad37 holy ****, I'm sorry, maybe time to invest in security cams, I've been really pleased with @ArloSmartHome caught one burglar on video police nabbed him 👍

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