Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| Port Huron, MI | 1 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
| Corona, CA | 1 |
| Warrington, PA | 1 |
| Saint Charles, IL | 1 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Grant OParity
(@go_parity) reported
@ArloSmartHome @mbmcrae Would love to do that.....if your system worked. Got any plans to fix soon?
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themaster
(@themaster727) reported
@ArloSmartHome hello I'm having an issue with my wirefree door bell. No matter what I do I can't get motion alerts on my phone, echos, Nests or my Arlo Chime. Door bell ringing is working and motion alerts work on all my other Arlo cameras!
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MauiSunset
(@Mauisunset98) reported
@ArloSmartHome #offline! Everything is connected, strong signal, I have xfi , and yet…… offline!! What the heck @ArloSmartHome ? Cams are in a separate home and can’t get there so it’s useless.
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cbow
(@MvpCbow) reported
These @ArloSmartHome cameras and support systems ******* suck!! The worst investment ever! Always give you the run around
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Grant OParity
(@go_parity) reported
@ask_Arlo @ask_Arlo @ArloSmartHome WHY does the computer say the devices are offline, but yet on my phone everything is working? This is an ongoing problem, please fix this. Not every customer uses just the phone app! 😡
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Paul Tinay SDP
(@paultinay) reported
@NevialArolyn @ar_rothschild @ArloSmartHome Gosh you’re right. My bad. Looks like my Nest but on closer inspection I can see Arlo!
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Shaquille Sunflower 🌻
(@UrbanGem) reported
I wish y'all camera battery life wasn't so trash @ArloSmartHome
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TenBear
(@Tenbear24) reported
@ArloSmartHome Can’t see birds on my Arlo cameras, because - one keeps shutting down - one the sensor doesn’t work - one actually works …..so Arlo cameras are a 66% failure for me. 😡😡😡😡😡😡
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eternal optimist
(@dettybo) reported
@ArloSmartHome can't access my library videos, apparently you are working in the problem, you've been working in this for weeks, paid a lot for your security cameras - are you going to fix this
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Legal Phil
(@DaemonXar) reported
Hey @ArloSmartHome, you’ve got a real problem with base stations not recording video from your cameras, and it honest to god feels like an effort to make us pay a subscription fee for peace of mind. You going to actual fix this problem?
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Do The Right Thing
(@NotAppropriate2) reported
@ArloSmartHome - My Arlo Go camera (first version) batteries have been draining very quickly in the past month or two. Is a bad firmware update responsible for this?????
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GreekGod 🔙 FROM FORBIDDEN KINGDOM 🐉
(@GreekGodJP) reported
@ArloSmartHome yall are killing me I fully reset 1 camera by disconnecting the battery to fix the auto motion recording one week and then the next week the other one stops working and I need to do the same thing...
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Winterboarder
(@CryptoZooGuard) reported
@ArloSmartHome i got 2x Pro4 cams that show offline. One is still sending alerts and video. The other can’t detect it after trying to fix it. Can’t find any help just robots.
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Grant OParity
(@go_parity) reported
@ask_Arlo @ArloSmartHome KINDLY fix this. I am not able to access recordings thru the website today. It's obvious my system is not offline because notifications and recordings are coming thru on the phone app. This has been an intermittent problem for YEARS. Please fix it.
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cbow
(@MvpCbow) reported
To my fellow consumers whatever you do, don’t buy anything @ArloSmartHome they have the worst customer support. 🤬🤬🤬🤬🤬