Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Neuchâtel, NE | 1 |
| Longmont, CO | 15 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
| Perkasie, PA | 1 |
| New York City, NY | 1 |
| Salzgitter, Lower Saxony | 1 |
| Fort Wayne, IN | 1 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Sanford, NC | 1 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Denise (@DeniseGratia) reported@ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.
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Dante Hinojosa (@dinferno21) reported@ArloSmartHome Worst product ever definitely get a @ring instead
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ناصر محمد الأمريكي (@nasiralamreeki) reported@curious_cruz @TheMagicBBall @ArloSmartHome Yeah trash decision on their part to do this and it’s going to hurt their brand and their stock $ARLO
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F3L!C!A (@FreakyFelicia) reported from New Westminster, British Columbia@ArloSmartHome customer service is trash
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Caleb J Robinson (@calebjrobinson3) reported@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
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Hurleys (@Hurleys96) reported@CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting
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Jacob dailey (@Jacobdailey1517) reported@ArloSmartHome might be one of the worst products and app I’ve ever used..
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mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Chris’s Reviews & Unboxings (@C__Start) reportedIt seems the @ArloSmartHome app is broken again as I can’t log in now and get an oops error #arlo #signin
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ARLO THE NIGHTMARE (@ArloSmartHomes) reported@ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos
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Luis Ortiz (@luisaggie) reported@ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.
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Justin Roth (@JustinRoth) reported@ArloSmartHome I bought my camera system less than 3.5 years ago and now it will be a brick without any buyback or future purchase incentive? You lost a customer for life. Terrible way to run a business.
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Jason Abbate (@JasonBrobbate) reportedLove how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
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avfc (@krispycremekef) reported@ArloSmartHome One of the worst purchases I’ve ever made,end of
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Eddie Omar Garcia (@Eddiiee_G10) reported@RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.