Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| Port Huron, MI | 1 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
| Corona, CA | 1 |
| Warrington, PA | 1 |
| Saint Charles, IL | 1 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Fancy Boots
(@TexasFancyBoots) reported
@knbpixels @ArloSmartHome I’ve been SO disappointed with the Arlo system. It’s supposed to be too notch but it has been absolute garbage since day one. Unreliable, massive lag, terrible battery life. I’m so pissed right now.
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Jeffrey Su
(@SuJeffrey) reported
@ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...
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David Badash
(@davidbadash) reported
@ArloSmartHome Why won't my cameras charge? Why do they quickly lose battery life? Why does it take your support team 2 weeks to call me back? Your products are ridiculously expensive, these are known issues I've seen on your own website, and you can't fix it? What am I to do?
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dfjkl
(@dfjkl) reported
@ArloSmartHome you folks having to a service outage? I can't reach anything related to my account currently.
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Jocelyn
(@jocnav) reported
@ArloSmartHome Will someone respond to my request for a basic return and refund. This is really poor customer service.
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NateTheGreat
(@enhall1985) reported
@ArloSmartHome @CES All 20 of my Arlo’s work just fine, now those outdoor floodlights are a whole new bag of garbage.
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🇬🇧🏴 Yorkshire:🇺🇸🇨🇱
(@sonbaetaekwondo) reported
@rayrobnate @ArloSmartHome @HomeDepot They delete tweets if you have a problem
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Robbie
(@robbiekrnz) reported
@sonbaetaekwondo @ArloSmartHome Oh, your having this problem too? Good to know
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notjohnlee
(@notjohnlee) reported
@ArtemR @ArloSmartHome @mbmcrae The freedom of wireless devices means they can go anywhere. It’s a glaring omission to not offer an elegant power source accessory so people don’t have to climb a ladder regularly to charge it. Plus accidentally changing the framing is bad if you have activity zones
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Shelt
(@sheltonjb) reported
@rayrobnate @ArloSmartHome @HomeDepot True. Terrible product. Mine fails all day long.
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stasiakay
(@stasiakay) reported
@ArloSmartHome I received a wired video doorbell for Christmas. Since I installed it have not been able to get smart alerts. I have been trying to get help from support. Nothing. No answers. No help. Nothing. Terrible.
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Jocelyn
(@jocnav) reported
@ArloSmartHome I am a loyal new customer and I need to complete a return. The terms are 30 days and I am out 7 days and you won't allow the return. This is poor customer service.
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Tiggy Boo
(@tiggyboos) reported
@ArloSmartHome @mbmcrae I wouldn't bother, expensive rubbish that doesn't work and so called tech help useless, all 3 tiers u have to spend months explaining simple problems to that they can't fix
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Shelt
(@sheltonjb) reported
Ffs! @ArloSmartHome drives me bloody mental!!! It NEVER WORKS i have to restart my base hub about 20 times a day, it’s absolute ****. Please everyone never buy a #arlo product it’ll send you loopy. #ArloDumbHome
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InnaNessy
(@inna_jolie) reported
@ArloSmartHome i purchased a year ago almost not even using it and it is broken. I spen so much time on the phone just to hear that you cant help me! so its 300$ one year use only piece of shirt
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