Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 6 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
| Corona, CA | 1 |
| Warrington, PA | 1 |
| Saint Charles, IL | 1 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
| Williamstown, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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C.J. Dunbar
(@Iamtravelcat55) reported
@ArloSmartHome products are junk! Non existent “customer service” been reaching out bout bad camera out of the box, won’t replace under warranty! @Ring or @SecurityBlink tin can w/2 strings better option
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autumn person
(@AnAutumnPerson) reported
@support_arlo @ask_Arlo @ArloSmartHome hello, we have set up the doorchime for my husband’s phone with no problem but the QR code just isn’t being recognised by my iPhone, regardless of distance from the camera. Can you advise please? Thank you!
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Stetson Smith
(@TheHolySeraph) reported
hey @ArloSmartHome Any luck? Just got a camera set up, and it just spins and spins. Doesn't say it's offline, I just can't view the video. Tried on app and website.
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average dude
(@average86305667) reported
Is anyone else completely unable to login to @ArloSmartHome website? "Internal Server Error". Their 2 factor simply does not work. Their cameras are trash. the app is even worse. How are you still in business?? #RipOff #ArloSucks
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Peanut
(@MyLilPeanut8) reported
@andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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Carlos E. Ortega
(@ceortega83) reported
@ArloSmartHome A little frustrating, on my Galaxy Note 10 Plus im missing the Mode button on the bottom of the home screen. With the last two updates steal having the same issue, and no fix.
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James Brooks
(@jbrooksuk) reported
Buying a wireless @ArloSmartHome device was a terrible decision. Two way communication broken. Never getting six month battery life. Their support channels do not read replies properly and are overall hopeless.
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Hassan
(@Haspawn) reported
@north41degrees @ArloSmartHome easy bro, if they want to sell garbage product, give them their garbage back, buy a new one switch the battery and return it. i do that all the time with their ****** battery
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Peanut
(@MyLilPeanut8) reported
@ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!
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Peanut
(@MyLilPeanut8) reported
@DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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🇺🇸Edward Seiler🇺🇸
(@cauzin_trouble) reported
So I'm having issues with my @ArloSmartHome go. Not even half paid off yet its missing motions. I've contacted customer service. Took battery out 5 times blah blah nothing. Tried via Twitter. No help whats so ever. So I will have to say I have 3 @ring cameras. Awesome
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andyyyymicccc
(@andyyyymicccc) reported
@ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products
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Mark McKeen
(@StaggeredSix) reported
from
Loveland, Colorado
The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.
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Tre
(@LoudMouthTre) reported
I literally put brand new batteries in these @ArloSmartHome cameras on Monday and they’re already dead. WTF
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Peanut
(@MyLilPeanut8) reported
@BangoSkank69 @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!