Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Caracuse Caracuse (@Caracuse) reported

    @ArloSmartHome this is my second monitor now ....I love your devices, but when they are bad they are really realllyyyy bad.

  • chipblacklabel chip black (@chipblacklabel) reported

    @AdamSinger @ArloSmartHome didnt someone hit your garage door too? or same issue

  • szumlanski Jason Szumlanski (@szumlanski) reported

    @ArloSmartHome why does your customer service suck SO BAD?! See case 42140169. Replace my SECOND faulty camera in my system during the warranty period. I'm tired of waiting (again). #Arlo

  • tperodactyl Doty (@tperodactyl) reported

    @ArloSmartHome Poor customer service. Get an Arlo 3 for Christmas and give me an indoor mount and an outdoor mount for 2 cameras I want outside. So I have to pay $20 to mount my camera

  • sabresfans2836 Scott Craft (@sabresfans2836) reported from Henrietta, New York

    @ArloSmartHome your customer service is a complete clown show!!!!!!!! You’re a complete **** show!

  • chadmccullough Chad McCullough (@chadmccullough) reported

    @GiveMeSpace3 @ArloSmartHome They keep dropping from our network and when I attempt to add them back, the app can't find them. Keep getting an error stating that they are offline and not connected to a network. And on one, the battery dies after just 3 or 4 days of use (when it's actually working).

  • Km7D Kevin. (@Km7D) reported

    @ArloSmartHome Hi, I just purchased a Arlo Pro 2 to replace another base station that went bad. It doesn’t look like I can get my older cameras to record unless I have a subscription, but I should get 7 days free, correct?

  • Caracuse Caracuse (@Caracuse) reported

    @ArloSmartHome pleaseeeeeeeee help a tired mom out here .....🙏🏻🙏🏻🙏🏻

  • crazypeas1 Paul (@crazypeas1) reported

    @ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?

  • GiveMeSpace3 Ex Free school meals recipient in the High Peak (@GiveMeSpace3) reported

    @chadmccullough @ArloSmartHome We've had ours for a couple of years problem free

  • sabresfans2836 Scott Craft (@sabresfans2836) reported from Henrietta, New York

    @ArloSmartHome what a joke your Arlo pro 3 cam is!! It’s a garbage cam! Can’t believe I wasted my $ on your cam! @alzassociation please don’t recommend this cam to any caretakers trying to protect their out of town family members!

  • Abhi26B Abhishek Bhatnagar (@Abhi26B) reported

    @ArloSmartHome - Your Customer Service is worst of all! There is no after sales / warranty support in Australia. I had bought Pro2 cameras and within 1 week the battery died! I have been following with customer service since 2 months 42121207 and 42093876 no response from arlo

  • hscox030 Sean Cox (@hscox030) reported

    @ArloSmartHome @IFTTT I have a rule: If a @smartthings switch turns on Then arm an Arlo cam Problem is my Arlo Q cam isn’t arming I have another to disarm. I deleted the rules in IFTTT then created new but they still aren’t working. It used to work but no longer. Any help guys?

  • atkinphil Phil (@atkinphil) reported

    @ArloSmartHome please help. Been told to call the uk help line 0800 970 3054 by your online chat team. Called 30 times over the last few days and all I get after 5 mins on hold is “we are having technical difficulties” & I get hung up on. Awful customer service #CustomerService

  • EastmanJeryl Jeryl Eastman (@EastmanJeryl) reported

    @ArloSmartHome you guys are horrible. Been trying to reach you to resolve an issue for 3 weeks! Keep getting same non-helpful form letter.

Map Check Current Status