Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 6
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • grillorafael Rafael (@grillorafael) reported

    My @ArloSmartHome baby camera is one of the worst baby products I have. This thing fails literally half the time I need to use it.

  • Abhi26B Abhishek Bhatnagar (@Abhi26B) reported

    @ArloSmartHome - Your Customer Service is worst of all! There is no after sales / warranty support in Australia. I had bought Pro2 cameras and within 1 week the battery died! I have been following with customer service since 2 months 42121207 and 42093876 no response from arlo

  • Caracuse Caracuse (@Caracuse) reported

    @ArloSmartHome my arlo baby disconnects from our network every 30 seconds. It is NOT my router /network causing the issue which leads me to believe the WiFi in the monitor is going bad...

  • benhm3 Ben BLM (@benhm3) reported

    @blacktechguru @ArloSmartHome Wouldn’t it be cool if we could offer a local, anonymized (zero trust) server for your customers for these?

  • tiggyboos Tiggy Boo (@tiggyboos) reported

    @ArloSmartHome @mbmcrae Wish mine had bothered to record when broken into but apparently motion detection can start recording minutes After it detects motion.....and cant record audio and motion together....useless, expensive piece of kit

  • TheByronCraig Byron Craig (@TheByronCraig) reported

    I don’t wanna say this but I gotta say it @ArloSmartHome might be the worst system. I’ve had to charge my outdoor camera every 10 days since I bought it. No matter the setting. I think I might be making a full switch to @EufyOfficial unless someone can help me. @ArloSmartHome

  • bobrob1919 Rob Mountjoy (@bobrob1919) reported

    @ArloSmartHome is arlo UK down,all my cameras are offline even after re-booting the base,and my internet connection is fine :(

  • raulguereque Raúl Güereque (@raulguereque) reported

    @ArloSmartHome, update your app please; it's buggin' again. 16x9 view is not working properly. Thanks! #CustomerExperience #customerservice @ask_Arlo

  • txogswell txogswell (@txogswell) reported

    @ArloSmartHome @HomeDepot Alright arlo has proven to be a crap brand. 1. Bad batteries 2. Cameras continue to go offline constantly! I will never recommend this brand again!

  • 1dipster Dip (@1dipster) reported

    @ArloSmartHome @gwaracha @ArloSmartHome my camera went dead after FW update and you are not even willing to fix my camera. is that new business strategy to sell new products? My camera is only 18 months old. I will pay to fix my camera. How can you help me? #arloprosucks

  • sheltonjb Shelt (@sheltonjb) reported

    Your app and product are absolutely **** @ArloSmartHome can you rename to ArloDumbHome because it never works!! My base station has disappeared off my phone and now it wont even find it. What crap. #arlo

  • BrewerETC Nan Brewer (@BrewerETC) reported

    @ArloSmartHome Experiencing software issues. 4 different smart hubs 3 are shown offline - 2 CONFIRMED connected w/correct indicator lights. Receive notifications now and then. Cannot access or view videos. Need a fix!

  • crazypeas1 Paul (@crazypeas1) reported

    @ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?

  • ckwalwasser Charlie Kwalwasser (@ckwalwasser) reported

    @ArloSmartHome video doorbell firmware update won’t work. It times out. Customer support is unhelpful. Please post a protocol for dealing with this issue.

  • szumlanski Jason Szumlanski (@szumlanski) reported

    @ArloSmartHome why does your customer service suck SO BAD?! See case 42140169. Replace my SECOND faulty camera in my system during the warranty period. I'm tired of waiting (again). #Arlo

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