Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • SFCSly SLY VILLELA (@SFCSly) reported

    @ArloSmartHome You either fix or replace base station or cancel my subscription.

  • BiomedicalDude Rich Guadalupe McDonald (@BiomedicalDude) reported

    @ArloSmartHome Changing a battery on one camera and it says I need to subscribe. I had this system for 4+ years. Need help.

  • ronsteendotcom Ron (@ronsteendotcom) reported

    Hey @KTLA my @ArloSmartHome battery stopped working in three days instead of 365. That sure seems unreasonable. None of their people will help so I had to turn to twitter. Hope you guys aren’t using them. Love your show.

  • delphiswimslate DelphiSwimsLate (@delphiswimslate) reported

    @ArloSmartHome I’m having issues logging into the app. The journey does not work with saved passwords on iOS. Please follow me so I can send you a video of the problem.

  • alimacvt cv•🍄 (@alimacvt) reported

    Worst costumer service goes to: @ArloSmartHome 👎🏽

  • shawnsakamoto Shawn Sakamoto (@shawnsakamoto) reported

    @ArloSmartHome @mbmcrae @scottpmcm 2hrs 38m on phone support for a problem reported since 2020 (no HomeKit code shipped with "HomeKit compatible" Arlo devices). Token reset on hub didn't work so now waiting to hear back from engineering.. Really??

  • Boston_Shanks PPH (@Boston_Shanks) reported

    @ArloSmartHome purchased 4 Pro 4 cameras. 1/2 are offline constantly. The useless suggestions don’t work. Return on the way.

  • AJoshiReal Anirudha Joshi (AJ) (@AJoshiReal) reported

    Dear @ArloSmartHome, use of delicate microUSB for charging your cameras is a bad design. Already, two of the cameras I installed are having charging troubles within 18 months.

  • royj11 roy squillario (@royj11) reported

    @ArloSmartHome @treasuretruck Why don’t you have a telephone number people can call you on. I have a billing issue and there is no way to resolve it - your app dies not provide the support it should if you have no phone numbers that work. Perhaps your going out of business?

  • hate_nj Jenn (@hate_nj) reported

    @ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working & on line help is hard for a 77 year old woman so how are u going to assist? Do not buy a product that has no number to call for support in the US folks!

  • cdcast1991 😐 (@cdcast1991) reported

    @ArloSmartHome I will have you know that your cameras are dissapointing because they are constantly disconnecting from the wifi. Constantly! It's terrible quality made worse that connecting them back to the wifi is difficult. Makes me regret ever getting them.

  • MariaSYoung0710 Maria Soriano Young (@MariaSYoung0710) reported

    Hi @ArloSmartHome, for as much as we paid for a doorbell camera and two additional cameras, we shouldn’t be having as much trouble working with these devices as we’ve experienced (somewhat consistently) since purchase. Very disappointed in your systems.

  • TheScalpeledge Dr. Keith Rose (@TheScalpeledge) reported

    PSA: Never use @ArloSmartHome . Their customer support is terrible to nonexistent. You are wasting your money. I am amazed they are in business.

  • ignatzrats Ignatz (@ignatzrats) reported

    @ArloSmartHome Worst tech support ever.

  • hate_nj Jenn (@hate_nj) reported

    @ArloSmartHome My Mother in law is trying to have a safe environment but ur product isn’t working and she on line help is hard for a 77 year old woman so…. how are u going to assist? Do not recommend a product that has no number to call for support in the US!!!

Map Check Current Status