Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Check Current Status
Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
| Miami, FL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Winter Haven, FL | 1 |
| Port Huron, MI | 1 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard pagano
(@Richardpagano10) reported
@ArloSmartHome Im reaching out for support and feel bad I have to throw the whole Arlo team under the bus to gain it.
-
Hoonsby
(@hoonsby) reported
Since customer service gets my office manager nowhere for the past 2 months, lemme try this. Hey @ArloSmartHome . You offer live 24 hour feeds with recording, but we both know that's a lie. If the camera isn't timing out, it's claiming to be offline. When we contacted you..
-
Cameron Schmidt
(@camsrams89) reported
@ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help
-
Chris Worth, MSc, RN, NIP
(@chrisjworth) reported
from
Ticknall, England
@ArloSmartHome your chime 2 is a rip off. Cannot install it despite trying for hours even with you’re “customer support”. Terrible product and service
-
baby this is keke palmer
(@flemmyspankins) reported
@ArloSmartHome going on day 3 of zero help from support chat/tickets about our doorbell that can’t properly record videos without freezing or malfunctioning. Technical support is absolutely awful. How is someone supposed to resolve an issue with your cameras?
-
Queenie Chung
(@queeniechung66) reported
@JLBaum3 @ArloSmartHome Having the same issue! Please keep us posted. Monitoring pets so now a bit desperate as we can’t see anything
-
Katherine
(@k_flowers2022) reported
@ArloSmartHome your equipment is garbage! Doesn’t even last a year! Water leaks into the system. Always buffers when trying to check on an alert. Save your money everyone and go with someone else. Arlo is the worst system around and I bought the high end one!!!!
-
Wade
(@wade2305) reported
@ArloSmartHome I can’t purchase a subscription because your website is garbage and full of glitches. My $400 cameras are dummy cams now. I need a refund because you won’t support my camera after the trial period ended. Case number 42998053. Your IT department can’t even help
-
My Smart Home Gear
(@SmartHomeGear) reported
@ArloSmartHome Hello. I have a problem w/ my security light hub that shows up in my wifi, but no longer shows up in the app under base stations/hubs. I've tried reconnecting ( add new device, etc) and I can't get it on my wifi - likely because it's already there. Thoughts?
-
Samm🖤
(@AbsolutLiss) reported
@ArloSmartHome Can’t seem to place my order, I’ve tried ALL day and it keeps giving me an error message or “page not found” once I’ve clicked “place order” . Is there something wrong on your website or on my end?
-
GLAUCO DAMAS
(@GlaucoDamas) reported
@ArloSmartHome It would be great if you could fix the bugs I have every day with my Arlo cameras (and the Android app).
-
David Beaumont
(@dbeaumont266) reported
@ArloSmartHome Thank you Arlo support for a great support experience with your chat support team. I explained the problem and sent a couple of screenshots. Yvonne determined a defect and facilitated in getting the RMA submitted for a replacement. #customerserviceisreal
-
Richard pagano
(@Richardpagano10) reported
@ArloSmartHome I'm actually really disappointed with this camera.2 of my cars were broken into and the Arlo floodlight camera didn't record anything. The event happened 2-4 meters aways from the camera it self.Trying to find support from the Arlo support team has made my whole experience worse
-
Pinstripe-Blue
(@Pinstripe_Blue) reported
@ArloSmartHome I get a country restricted page when trying to login to your web site
-
Richard pagano
(@Richardpagano10) reported
@ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.
Check Current Status