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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boussières, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Perth, WA 1
Olney, England 1
Longmont, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • mahasitavati
    I am no one. (@mahasitavati) reported

    @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

  • HeavenS98386596
    🅷🅴🅰🆅🅴🅽 🆂🅴🅽🆃 * 🅰🆁🅼🆈 🆅🅴🆃 (@HeavenS98386596) reported

    @mbmcrae Fix your current problems! Where is the complete user manual for the Arlo Ultra 2 XL? Is this customer service? I think I bought an @ArloSmartHome boat anchor!

  • mahasitavati
    I am no one. (@mahasitavati) reported

    @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

  • gaaiz
    Gaaiz (@gaaiz) reported

    @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) reported

    Curious why @ArloSmartHome ****** their user interface to tears? There was nothing wrong with it you **** heads

  • SteveJMusselman
    Steve Musselman (@SteveJMusselman) reported

    @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

  • Guppy7T
    T Guthrie (@Guppy7T) reported

    @ArloSmartHome System appears to be down. numerous reports on downdetector

  • wrinkled_lemon
    🏎 (@wrinkled_lemon) reported

    @ArloSmartHome I will never trust your products again. If you can do this to earlier models, what's stopping you from EOL-ing current models a couple of years down the road? Why would I *upgrade* to new models when you can just pull the infrastructural support for it later?

  • CreationsRoss
    RossCreations (@CreationsRoss) reported

    Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

  • llprncs
    Melissa (@llprncs) reported

    @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

  • carlyally11
    carly wilson (@carlyally11) reported

    @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

  • Desaulnier27
    Jason Desaulnier (@Desaulnier27) reported

    @ArloSmartHome why does the geofencing option for my cameras not work? Please help

  • Qinda808
    BIG Q DOG ✊🏾 (@Qinda808) reported

    @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

  • conniemoulaiso
    Connie Moulaison (@conniemoulaiso) reported

    @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

  • taita1965
    Frank (@taita1965) reported

    Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

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