Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 4 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Laplace, LA | 1 |
| Smithfield, PA | 1 |
| Offenbach, Hessen | 1 |
| Vienne, Auvergne-Rhône-Alpes | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| Phoenixville, PA | 1 |
| Viersen, NRW | 1 |
| Osterrönfeld, Schleswig-Holstein | 1 |
| Berlin, Land Berlin | 1 |
| Cumbernauld, Scotland | 1 |
| Olten, SO | 1 |
| Rennes, Bretagne | 1 |
| Delray Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine
(@k_flowers2022) reported
@ArloSmartHome Already Tried your customer service. I was just out of one year so they told me nothing they can do, so been throwing them in the garbage where they belong and switching to ring. No one waster your money on Arlo!!! I spent a grand on the Arlo ultras and they are overpriced junk!
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David Beaumont
(@dbeaumont266) reported
@ArloSmartHome Thank you Arlo support for a great support experience with your chat support team. I explained the problem and sent a couple of screenshots. Yvonne determined a defect and facilitated in getting the RMA submitted for a replacement. #customerserviceisreal
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ARImages
(@HammyPics) reported
@ArloSmartHome getting an internal server error when trying to login to my account on your desktop site.
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Seth Mills
(@SethMil31898231) reported
@ArloSmartHome Why is arlo down?? 404 error
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Finland’s only AEW fan 🇺🇦
(@AEWFreak) reported
@ArloSmartHome Having trouble logging in to my Arlo. Some sort of server error. What gives?
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MauiSunset
(@Mauisunset98) reported
@ArloSmartHome ur landscape view time lapse button on iPad iPad iPad does NOT work! Still! Are you ever going to fix it?
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garyg
(@garyigrad) reported
@ArloSmartHome the phone number on the support link from the web site is not in service. The live chat could not help. Is ARLO still in business and supporting their products? Help????
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Cameron Schmidt
(@camsrams89) reported
@ArloSmartHome I have a security light that went completely dead and it won't charge. I've tried everything offered by your community/support articles but no luck. I don't want to subscribe just to get help to fix this issue. Please help
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Brad Rooke
(@rookieb73) reported
Hey @ArloSmartHome - what’s the deal with your camera app? Logged out, try to log back in, get nothing but spinning and useless error messages. Online help is also useless. Cameras are great unless I can’t see them. #fail
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Neil Sleightholm
(@nsleightholm) reported
@ArloSmartHome don’t expect any support if your device doesn’t work. Over two months ago I reported a problem with silent mode, essentially in silent mode pressing the doorbell stops the recording. I asked for help but you just get ignored.
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Katherine
(@k_flowers2022) reported
@ArloSmartHome your equipment is garbage! Doesn’t even last a year! Water leaks into the system. Always buffers when trying to check on an alert. Save your money everyone and go with someone else. Arlo is the worst system around and I bought the high end one!!!!
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Richard pagano
(@Richardpagano10) reported
@ArloSmartHome This also happened when I asked for the annual tax receipt for the service I paid for. This has made my whole coustomer experience terrible and wishing I didn't purchase this expensive higher end brand.
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Pinstripe-Blue
(@Pinstripe_Blue) reported
@ArloSmartHome I get a country restricted page when trying to login to your web site
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Samm🖤
(@AbsolutLiss) reported
@ArloSmartHome I have gotten back to y’all and no response, but I did as y’all asked and still had the same problem
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ITmagiK
(@ITmagiK) reported
@ArloSmartHome Been on "chat" about an issue for nearly 30 minutes about an issue with an arlo charging cable and the arlo floodlight. Purchased 25', over priced, exterior arlo charging cable which is not charging the arlo floodlight camera! #CustomerService #CustomerExperience