Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perkasie, PA | 1 |
| New York City, NY | 1 |
| Salzgitter, Lower Saxony | 1 |
| Fort Wayne, IN | 1 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Sanford, NC | 3 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Longmont, CO | 8 |
| Lannion, Brittany | 1 |
| Lowell, MA | 1 |
| Wuppertal, NRW | 1 |
| Charlotte, NC | 1 |
| Louth, England | 1 |
| Honolulu, HI | 1 |
| Seattle, WA | 1 |
| Meldorf, Schleswig-Holstein | 1 |
| Chicago, IL | 1 |
| Poole, England | 1 |
| Paris, Île-de-France | 3 |
| Chesapeake, VA | 1 |
| Houston, TX | 1 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy L 🏴🇬🇧🇪🇺 (@andyrl3v) reported@ArloSmartHome are your servers down all my devices seem to be disconnected?
-
average dude (@average86305667) reportedIs anyone else completely unable to login to @ArloSmartHome website? "Internal Server Error". Their 2 factor simply does not work. Their cameras are trash. the app is even worse. How are you still in business?? #RipOff #ArloSucks
-
Trushift (@trushift) reported@appleinsider I wouldn't be recommending anything from @ArloSmartHome - Arlo / HomeKit has been broken and still no fix. Can't use Arlo cameras on apple HomeKit
-
Zhanna Killian (@zkillian1) reported@ArloSmartHome Your camera is a piece of garbage! And unhappy customers like me are countless! DONT RECOMMEND TO ANYBODY!
-
? (@Nandor690) reported@kathleenwattle @ArloSmartHome It’s the norm. I tell anyone that ask; to definitely stay away from these overpriced hunks of garbage
-
Peter (@johrghost) reported@ArloSmartHome customer service experience is the worst imaginable. Have tried to get help to resolve Arlos issue with Arlo subscription and there is no human to get hold of. My patience is stretched and I contemplating replacing every Arlo cam. #badcustomerexperience
-
Tim Larts (@telny1) reported@ArloSmartHome These cameras are garbage. Unless you pay for the subscription, they will only pick up passing cars
-
Justice_country_over_party (@c_h3rdz) reported@ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?
-
Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reportedI asked yesterday that my issue be escalated after multiple customer service contacts including multiple "dropped" calls and suddenly "closed" chats while I was typing a response. No response yet @ArloSmartHome Is anyone escalating or is this just a norm?
-
Tim Larts (@telny1) reported@ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by
-
Artem Russakovskii (@ArtemR) reported@ArloSmartHome @ask_Arlo It happened again, at 14-15% which is when battery saver kicks in. This seems to be the cause. The problem is this Arlo notification is not dismissable. Even if I turn off battery saver, it does not go away. Location services continue to be on, so I'm not sure why it complains.
-
Gerard Krupa (@uxian) reported@ArloSmartHome Really? Because all my cameras just went offline for no reason and I've had to spend an hour trying to get them all working. One of them still isn't syncing. Your products used to provide peace of mind. Not any more.
-
Adrian with a W (@AdrianwithaW) reportedAnyone with an @ArloSmartHome find the geofencing is completely broken the last few weeks? I get notifications that I’m going in and out of radius but the camera state never changes.
-
downiethasaint (@downiethasaint) reported@JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..
-
Daniel Ortiz (@DanOrteez) reported@ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?