Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • julbeelee julianna (@julbeelee) reported

    Worst customer experience with @ArloSmartHome - completely defective product and they won’t even let me talk to customer service unless I pay them more money for a subscription for what has been a defective product

  • MusabbirHKhan Musabbir H. Khan (@MusabbirHKhan) reported from Paris, Île-de-France

    @ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.

  • DElliotWoods D. Elliot Woods (ELLIOT) (@DElliotWoods) reported

    @ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome Your customer support is terrible. It’s been three weeks now with no help I keep getting emails telling me to do some thing that I’m not able to do and you’re not able to put me in touch with a human to help me. You’re a terrible technology company with no help to the customer.

  • zephiK0 zephiK (@zephiK0) reported

    @ArloSmartHome your latest iOS update is bugged. Shows my camera and base is offline but it isn't. Data is still retrievable in the library

  • BrazenIron Brazen Iron (@BrazenIron) reported

    @ArloSmartHome cameras are trash.

  • QIs4Quantum Q (@QIs4Quantum) reported

    Security System on Oct 21 2022. As such, I am encountering blank pages when I try to pull up a number of web pages Please fix the damage you’ve allowed them to do to my iPhone within 48 hrs or I’ll switch my browser Thank you @AppleSupport @ArloSmartHome @Xfinity

  • Herrmann8er Herrmann8er (@Herrmann8er) reported

    @ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol

  • Kaptivate Kaptivate (@Kaptivate) reported

    @ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.

  • tjroberts04 tjroberts04 (@tjroberts04) reported

    @ArloSmartHome you’d think when you’re having trouble with cameras that were pretty expensive that I could find somebody to talk to not just a robot.

  • ramalad dal (@ramalad) reported

    @Kaptivate @ArloSmartHome What ********...... I would be swapping that **** out for something from a company that cares more about their customers.

  • khennessy07 Kathleen Hennessy (@khennessy07) reported

    @ArloSmartHome so frustrated with these products and don’t recommend. Brought new camera for house that will NOT set up. Tried to contact support but cannot get live help without paying for service. So I need to give you MORE money just to use the device

  • bbreezyfbaby Bre (@bbreezyfbaby) reported

    @ArloSmartHome is a terrible company. My camera is useless lol do not buy from them.

  • greg_willson greg_willson (@greg_willson) reported

    My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome @Cawths01 Arlo I’ve been trying to get a human to talk to me for three weeks now and you are of no help it’s so absolutely frustrating the worst customer support I’ve ever had

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