Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • cjvk Chris von Krogh (@cjvk) reported

    @ArloSmartHome Our experience is when the internet goes out, the battery drains very quickly. Is this a known issue, and is there any way of mitigating?

  • steveynet Steve Young (@steveynet) reported

    @ArloSmartHome This would be a great product if it wasn't constantly on and offline randomly. Even following all of the support and having a router virtually on top of it, same problem. Stay as far away from these as you can. Check out the community forums - Arlo don't care.

  • 73hsehce 73hsehce (@73hsehce) reported

    @ask_Arlo @ArloSmartHome I have already done that and it is absolutely no help. I am looking for a phone number to talk to a representative about my Arlo system that is not working.

  • carbonowski Michael Carbon (@carbonowski) reported

    @ArloSmartHome hi there for some reason recently my wife and I can no longer be logged in at the same time. Can you help please?

  • droneski Droneski (@droneski) reported

    Anyone else experiencing this with #arlo cameras? Automatic update (no option to pause till when you are there) takes place and 80% of cameras go off line and stay offline till you can get there to get a ladder out to get to them and reset them. FFS I want refund @ArloSmartHome

  • bweeek Briek (@bweeek) reported

    lmao @ArloSmartHome your service is trash

  • gilmie76 The Inevitable Hulk (@gilmie76) reported

    @ArloSmartHome it is utter madness that your 'smart' systems don't offer camera/base gone-offline alerts. Renders your product just an (ongoing) expensive toy, not the feature packed security system you claim it is.

  • frizzlefry2 Steven B \m/ \m/ (@frizzlefry2) reported

    @ArloSmartHome Support was not helpful. Trying to blame a battery issue when the batteries have run only three days. Awful, just awful

  • mxms533 Varun (@mxms533) reported

    @ArloSmartHome you have been charging me $10 a month for over a year, even though I don't have any Arlo products/subscriptions. I am told that I'm not allowed to talk to an agent. Previous cases to resolve this have failed (42300315,41812070,42299335). Help.

  • thevjoiners jo church 😷 (@thevjoiners) reported

    Hey @ArloSmartHome. It’s nearly 5 weeks now and the only person from your company that’s ever responded is Kamil in tech support. Obviously he can’t help me coz I have no actual tech to support as it was never delivered. Please give me my money back!

  • extramsg Nick Zukin (@extramsg) reported from McMinnville, Oregon

    @ArloSmartHome now only lets you contact support via their app. But there is a problem and I can't access my doorbell, library, or settings in the app so can't contact support. ****** service, ****** product.

  • frizzlefry2 Steven B \m/ \m/ (@frizzlefry2) reported

    @ArloSmartHome hey Arlo. I bought 3 cameras for home security before we traveled. They lasted two days before all 3 went offline and now it seems I have no way to remotely get them back online. Awful

  • gardensimple My Garden has Gone to the Birds (@gardensimple) reported

    @try_thinking0 @ArloSmartHome Tried every fix they offer. They refused to replace. When they work the video quality is the best I’ve found for birds. Yet, they are garbage with no good warranty/crappy support.

  • vivianjens vivi (@vivianjens) reported

    @ArloSmartHome put in fresh recharged batteries…I’ll let you know when they go offline. Won’t be long..🥴

  • BadgerEye Badger Eye (@BadgerEye) reported

    @ArloSmartHome How do I get help from you guys? I can't find a way to contact customer support. My arlo quit on me.

Map Check Current Status