Arlo Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Awake In The Matrix (@WakeInTheMatrix) reported 4 minutes ago

  @ArloSmartHome has some of the WORST customer support

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  Melissa (@llprncs) reported 4 minutes ago

  @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

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  Bill Kampouris (@BillKampouris) reported 5 minutes ago

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

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  Eddie Omar Garcia (@Eddiiee_G10) reported 7 minutes ago

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

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  Andy Baryer (@AndyBaryer) reported 8 minutes ago

  @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

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  Noel Charath (@nchara1) reported 9 minutes ago

  @ArloSmartHome what is going on with your all devices. They are going offline today for many users

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  Matt Barker (@htsmatt) reported 9 minutes ago

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

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  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) reported 11 minutes ago

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

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  Butters Mom (@laurakwhiteside) reported 13 minutes ago

  @ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.

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  LizRoddy222 (@Roddy222) reported 14 minutes ago

  @C__Start @ArloSmartHome @ArloEU Confirming that VMB4000 is down.

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  Shaydie Blue (@Shaydieblue) reported 18 minutes ago

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

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  justin (@BadRammaJamma) reported 20 minutes ago

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

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  Dayne Turner (@DayneTurner1) reported 20 minutes ago

  Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

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  Alex (@alex__0113) reported 25 minutes ago

  @ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again

• 
  Luis Ortiz (@luisaggie) reported 27 minutes ago

  @ArloSmartHome hi any support on trying to get the redeemable code to work? Currently have an EOL camera system, and we wanted to get our annual subscription, but keep getting error message when trying to suscribe to the annual multi camera plan.