Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • trushift Trushift (@trushift) reported

    @ask_Arlo @iBanks_x3 C'mon @ArloSmartHome Get your crap together and fix Apple Homekit already or refund me.

  • boyettec316 Boyettec316 (@boyettec316) reported

    @ArloSmartHome your cameras are the worst. It goes offline for no reason, then I have to troubleshoot and waste my time on the phone, only for this issue to happen all over again the following month. EVERY MONTH. It’s a useless security because it’s offline

  • c_h3rdz Justice_country_over_party (@c_h3rdz) reported

    @ArloSmartHome What if that had been a HUMAN intruder? Luckily, I didn’t dismiss the alerts even though we have pets. Who do you have accessing the feeds besides parents? As soon as I made a comment out loud about contacting Corp., the issue was miraculously resolved!

  • finleythefishy Dave the Rave (@finleythefishy) reported

    Hey @ArloSmartHome after a faulty camera out of the box, my case still isn't resolved, replacement camera can't be added to free trial and isn't recording. Agent has stopped answering on case 42573252 (UK). Help!

  • michael_at_work michael (@michael_at_work) reported

    omg @ArloSmartHome support is SOOO BAD Arlo support hung up on me during chat, telling me to "stay awesome" *click*

  • telny1 Tim Larts (@telny1) reported

    @ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by

  • MsSuzieEllis Suzie Ellis (@MsSuzieEllis) reported

    @ArloSmartHome @amazon I HATE using a, "2 STEP LOGIN".  I have a password. If I am REQUIRED to use this stupid 2 STEP SYSTEM I will trash these cameras & buy a whole new system from another company.  Does anyone know how to DISABLE this stupid feature???  I should be able to decide if I WANT it or not!

  • downiethasaint downiethasaint (@downiethasaint) reported

    @JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..

  • JBowes7600 J. Bowes (@JBowes7600) reported

    @DuncanDaHusky @ArloSmartHome Oh no! I ended up purchasing and installing an Arlo hardwired video doorbell a month or so ago. I really like it so far. I hope they help you get it figured out soon.

  • zkillian1 Zhanna Killian (@zkillian1) reported

    @ArloSmartHome Your camera is a piece of garbage! And unhappy customers like me are countless! DONT RECOMMEND TO ANYBODY!

  • kathleenwattle Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reported

    @ArloSmartHome Keeping note of which providers deserve any more of my business. @ArloSmartHome If they can't take a valid issue & handle properly, refuse to escalate as requested, where's incentive to buy more ugly treatment? All: Do you keep buying from those who treat you shabbily?

  • srbaker Steven R. Baker (@srbaker) reported

    @dgoodlad @ArloSmartHome Placement hasn’t been a problem. One camera never stops seeing motion where there’s none. Another never sees it when it’s there. The doorbell keeps just going to sleep. And the app is just complete garbage. It’s not easy to use, the interface is missing things, and it’s crashy.

  • RnBlaire McelroyBlaireRN (@RnBlaire) reported

    @AmazonHelp I purchased an @ArloSmartHome solar charger, and it stopped working. I initially thought it was the camera so I replaced the camera. Only2realize the charger was the issue. Now I'm stuck with a broken device.

  • DanOrteez Daniel Ortiz (@DanOrteez) reported

    @ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?

  • c_h3rdz Justice_country_over_party (@c_h3rdz) reported

    @ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?

Map Check Current Status