Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perkasie, PA | 1 |
| New York City, NY | 1 |
| Salzgitter, Lower Saxony | 1 |
| Fort Wayne, IN | 1 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Sanford, NC | 3 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Longmont, CO | 11 |
| Lannion, Brittany | 1 |
| Lowell, MA | 1 |
| Wuppertal, NRW | 1 |
| Charlotte, NC | 1 |
| Louth, England | 1 |
| Honolulu, HI | 1 |
| Seattle, WA | 1 |
| Meldorf, Schleswig-Holstein | 1 |
| Chicago, IL | 1 |
| Poole, England | 1 |
| Paris, Île-de-France | 3 |
| Chesapeake, VA | 1 |
| Houston, TX | 1 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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TenBear (@Tenbear24) reported@ArloSmartHome No customer support at all. Not in app and not on phone. Arlo cameras break within 90 days. Have 3 cameras. All broken and worthless. Spend money on different brand. Avoid ARLO at all cost. #ArloCameras
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ArneCarl (@ArneCarl) reported@ArloSmartHome I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!
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Will Garcia (@WillGarciaDT) reported@ArloSmartHome has the worst customer support. Pricy equipment and subscription and cannot get assistance with an issue.
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Mark McKeen (@StaggeredSix) reportedRIP my @ArloSmartHome system. The hub took a **** and no longer works. Of course there are no replacements available.
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Chris (@cdejesus5486) reported@ArloSmartHome Your batteries are absolutely terrible, but not as bad as your customer service. Don't even bother purchasing these devices.
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Emmel (@emmelem1) reported@ArloSmartHome $200 for a camera that doesn’t come with a monitor and is super slow to load when you open the app. Then the charging port stops working I’m sent a replacement with the same issue and now I’m blocked from being helped 👍🏻👍🏻👍🏻👍🏻👍🏻
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Keith J Grant (@keithjgrant) reported@ArloSmartHome I haven't been able to log into the iPhone app all day long, with "an error occurred". What's up? Will this be fixed soon?
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MauiSunset (@Mauisunset98) reported@ArloSmartHome FIX YOUR APP! Landscape view does NOT function properly, slide button for time lapse COMPLETELY disabled! Ugh🙄
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Emmel (@emmelem1) reported@ArloSmartHome I bought the baby camera in June and it stopped charging. Finally was able to get a replacement that has the same issue??
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Marc Hoag (mask, vax, and prevent 3*C) (@AutonomousHoag) reported@ArloSmartHome is pure garbage. Replacement camera suffering the same constant disconnect issues as first one. How can their engineers build this and say, yes, this is ready for production.
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j 📦 (@janyewestt) reportedanyone else’s @ArloSmartHome doorbell go to **** less than a year after using it?
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Orval Haines (@orvalhaines) reported@ArloSmartHome what do I need to do to speak to a human for customer support? I have had an atrocious experience with my Arlo purchase and I absolutely need a human to help troubleshoot. The Arlo chatbot is a complete dead-end.
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Debbie Wanser (@DebbieWanser) reported@ArloSmartHome Warning! Arlo Go users having problems in the last month or so. Our cameras having problems connecting and going offline. Doesn’t seem to be Att issue. See complaints in Arlo support no resolution. Just too bad had camera for years no issues. I need for elderly parent.
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美花 (@LawChick85) reportedI will NEVER buy or recommend an @ArloSmartHome camera to anyone! They won't help if you have a problem, UNLESS you want to pay for premium, which doesn't even include live monitoring! I will be replacing all of my cameras for a different brand.
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JordanHiGHROLLER Ŧ (@J2TTU_) reported@oed_huerta @ArloSmartHome Hell no. I only have Arlo because Google didn't have a floodcam. They have one now sooo @ArloSmartHome do I need to trash this one since it just randomly stops recording????
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