Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 13
Berlin, Land Berlin 2
Lausanne, VD 1
Somerset, PA 1
Falkensee, Brandenburg 1
Yvetot-Bocage, Normandie 1
London, England 1
Levallois-Perret, Île-de-France 1
Essen, NRW 1
Liberty, SC 1
Grafenrheinfeld, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • celtic_byrd Celtic Byrd (@celtic_byrd) reported

    @ArloSmartHome can you please help via dm. Arlo is not recognizing my email when I try to log in. The message I get is “no such email “ yet Arlo writes to me on that same email

  • Opinionatedwon Miles Larsen (@Opinionatedwon) reported

    @ArloSmartHome worst support I have ever seen. 5 open tickets no replies response or answer. Paid for overnight camera and it never came. 8 days and counting....

  • 408Cassius Cassius A Gray (@408Cassius) reported

    @mbmcrae Arlo customer service is trash. I have had to submit 3 tickets for the same thing, no updates from your company, a ticket lasting over 13 months, the entire duration of my subscription. @ArloSmartHome is the worst and should be seen as false advertisement at this point.

  • BACONoSANDWICH Travis (@BACONoSANDWICH) reported

    @ArloSmartHome I just had the worst customer service experience of my life by calling Arlo’s tech support. Please do yourself a favor and buy any other brand!

  • 408Cassius Cassius A Gray (@408Cassius) reported

    @ArloSmartHome @mbmcrae @reviewed You should tell your customers to look at your "Ask the Arlo Community" section prior to purchasing any Arlo products. It's full of complaints, issues, broken features, and no support. Even if you submit a ticket, it goes nowhere. #WorstCustomerServiceAwards

  • MrJNowlin Jesse Nowlin: New Podcast Launched! (@MrJNowlin) reported

    @ArloSmartHome Are the Pro 4 Cameras recording to onboard storage and uploading when clips are requested or immediately uploading the footage after it is captured? We are planning about 20 of them for a property with very poor internet up in the mountains

  • RokkiMcGarrett p51mustangcaf (@RokkiMcGarrett) reported

    @ArloSmartHome Keeps disconnecting with "Not connected to internet error msg" when I'm using my data and not on Wifi. FYI, can't be on Wifi all the time. Attempting to re log back in several times is very frustrating 😠😠 Tried uninstalling and reinstalling the App no help.

  • JeffWallaceWY Jeff Wallace (@JeffWallaceWY) reported

    @ArloSmartHome @CEOAction Good for you. Now fix your buggy app and get your company profitable.

  • markfriedler markfriedler (@markfriedler) reported

    Hey @ArloSmartHome love the video doorbell but changing WiFi networks is almost impossible. The doorbell WONT scan the QRcode and there’s no work around. The support is terrible. No answer on phone. Help please

  • BryanAKay B. Kay (@BryanAKay) reported

    @ArloSmartHome I would like to now cancel because of an extended delay. I’m told that the order is in fulfillment and there is no flexibility on the standard cancellation policy, yet I am asked to make an exception without regard to the impact on me. Seems only fair. Please help.

  • sm_stkt sara (@sm_stkt) reported

    The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome @NETGEAR #Arlo #Netgear

  • BrewerETC Nan Brewer (@BrewerETC) reported

    @ArloSmartHome You have an outage in your 2 factor authentication system. Please address this immediately - we are unable to login from a laptop! NO text is sent with the code. Ongoing issue for hours.

  • Jim5ta Jimmy Gregory (@Jim5ta) reported

    @ArloSmartHome is your website down as I can’t log in it just shows a spinning wheel

  • EverhartZacaree Zacaree Everhart (@EverhartZacaree) reported

    @ArloSmartHome is there a known issue with your website? Attempting to log in and as soon as I do, it logs me back out and then asks me to re-verify, but still doesn’t let me in.

  • Jur2e Jurre van Herwijnen (@Jur2e) reported

    @ArloSmartHome These forced popups, are the reason I've started using even network wide software/hardware anti-tracking, phoning home and ad blocker tools. It's been a **** tier experience can't wait to throw your **** in the recycling for a company that isn't like this.

Map Check Current Status