Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • zav999 Zav Corin (@zav999) reported

    @ArloSmartHome Community ??? Is that for real ? There is 0 community when you are advocating tech obsolescence and products beyond 12 months are not serviced, repaired... Batteries are dreadful... if your lifespan is < 12 months the only community you help is landfills....

  • sheltonjb Shelt (@sheltonjb) reported

    Your app and product are absolutely **** @ArloSmartHome can you rename to ArloDumbHome because it never works!! My base station has disappeared off my phone and now it wont even find it. What crap. #arlo

  • nzadikt Greg Harris (@nzadikt) reported

    Wtf @ArloSmartHome. Why the hell are there ads in the arlo smart camera app now? After buying the cameras, and paying a subscription every month, this needs to go. Not cool at all.

  • stasiakay stasiakay (@stasiakay) reported

    @ArloSmartHome I received a wired video doorbell for Christmas. Since I installed it have not been able to get smart alerts. I have been trying to get help from support. Nothing. No answers. No help. Nothing. Terrible.

  • sonbaetaekwondo 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Yorkshire:🇺🇸🇨🇱 (@sonbaetaekwondo) reported

    @JainAkhil @ArloSmartHome @HomeDepot Don't bother the costumer service is terrible .

  • SuJeffrey Jeffrey Su (@SuJeffrey) reported

    @ArloSmartHome your Arlo pro base stations stop working after two years??? Support says they can’t do anything else to help...

  • TheByronCraig Byron Craig (@TheByronCraig) reported

    I don’t wanna say this but I gotta say it @ArloSmartHome might be the worst system. I’ve had to charge my outdoor camera every 10 days since I bought it. No matter the setting. I think I might be making a full switch to @EufyOfficial unless someone can help me. @ArloSmartHome

  • enhall1985 NateTheGreat (@enhall1985) reported

    @ArloSmartHome @CES All 20 of my Arlo’s work just fine, now those outdoor floodlights are a whole new bag of garbage.

  • tiggyboos Tiggy Boo (@tiggyboos) reported

    @ArloSmartHome @mbmcrae @CES Great another shoddy product that tech help won't be able to sort like last 3 sets of cameras that record when they feel like it!

  • davidbadash David Badash (@davidbadash) reported

    @ArloSmartHome Why won't my cameras charge? Why do they quickly lose battery life? Why does it take your support team 2 weeks to call me back? Your products are ridiculously expensive, these are known issues I've seen on your own website, and you can't fix it? What am I to do?

  • sonbaetaekwondo 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Yorkshire:🇺🇸🇨🇱 (@sonbaetaekwondo) reported

    @rayrobnate @ArloSmartHome @HomeDepot They delete tweets if you have a problem

  • philtcv22 Phil (@philtcv22) reported

    @ArloSmartHome app says I’m offline . But hub light is green. This has been like this for some time. Please help.

  • therealjustdeb Deb (@therealjustdeb) reported

    At some point after 2:42am Eastern our cameras are no longer recording motion. Reboot of base station didn’t change anything. No other settings have been changed. Help! @arlosmarthome @toinecl

  • sonbaetaekwondo 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Yorkshire:🇺🇸🇨🇱 (@sonbaetaekwondo) reported

    @ArloSmartHome Well you can if the doorbell actually works and the batteries don't drain in a day . Then you refuse to look into the problem #poorcustomerservice

  • sheltonjb Shelt (@sheltonjb) reported

    Ffs! @ArloSmartHome drives me bloody mental!!! It NEVER WORKS i have to restart my base hub about 20 times a day, it’s absolute ****. Please everyone never buy a #arlo product it’ll send you loopy. #ArloDumbHome

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