Arlo Outage Map

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Arlo Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Herne, NRW 2
Helsinki, Uusimaa 1
North Acton, England 1
Richmond, England 1
Carpinteria, CA 1
Hamburg, HH 1
Herten, NRW 1
Berlin, Land Berlin 1
Munich, Bavaria 1
Stuttgart, Baden-Württemberg Region 1
Brisbane, QLD 1
Dachau, Bavaria 1
Pinnow, Mecklenburg-Western Pomerania 1
Hemmingen, Lower Saxony 1
Fürth, Bavaria 1
Lexington Park, MD 1
Thame, England 1
Koblenz, Rheinland-Pfalz 1
Swadlincote, England 1
Pittsburgh, PA 1
Bleckede, Lower Saxony 1
Reinbek, Schleswig-Holstein 1
Perth, WA 1
Paddington, England 1
Stoke-on-Trent, England 1

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Arlo Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • Charles Singer (@Charlessinger) reported

    @ArloSmartHome the worst customer service. Was on hold for 2 hours and 15 minutes only to have the call disconnected.

  • William Bent (@stryker369) reported

    @ArloSmartHome I sent my in laws a request to access one camera on my system. I sent them the email invite and they got the app and set up an account. Now when they open the app, it wants them to set up an arlo system. They just want to view mine, not set one up. Help please.

  • Shane van de Boogaard (@php_llc) reported

    @ArloSmartHome So my replacement is set up and working but the battery has drained 40% in a lil over 24 hrs. The solar panel charger seems to do nothing. Now I gotta worry abt short battery life and a solar charger that does nothing? C'mon guys, wtf?

  • Logan (@loganthefirst) reported

    @EufyOfficial Are there any plans to offer solar panels we can plug directly into the cameras so we don’t have to take them down to charge every 200 days or so? Similar to how @ArloSmartHome does it with their cameras?

  • Jesse Hyatt (@JediCataclysm) reported

    @ArloSmartHome help! I bought 6 ultra 2 cameras but when I change the settings away from super wide 180 I can’t change back! I’m stuck at 155 or 120. Also can I use 2 base stations? Thanks!

  • Anthony Scardina (@AnthonyScardina) reported

    @ArloSmartHome How can I open a support ticket? I'm having an issue with Arlo and Google Home Assistant.

  • 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Yorkshire:🇺🇸🇨🇱 (@sonbaetaekwondo) reported

    @ArloSmartHome @ask_Arlo still waiting for a reply regarding your poor UK customer service and your faulty goods also blaming @Duracell saying the batteries are different in England and the US despite saying the doorbell is compatible

  • Finchwizard (@Finchwizard) reported

    @ArloSmartHome @ArloSucks typical Arlo garbage. Don’t think I’ve seen a thumbnail update properly despite their being footage and a crap lod of it. Plus it’s not recording and missing things anyway. If I were paying for it I would be even more pissed off. #stayaway #arlo

  • Sean Ashmore (@Sean_Ashmore) reported

    @dflieb @ArloSmartHome it's maybe not the android app itself as opposed to the hardware but it takes a good 10-15 seconds to show a live feed from a single camera and the Google home integration has been broken for months with no sign of a fix.

  • Shane van de Boogaard (@php_llc) reported

    @ArloSmartHome Arlo makes massive amounts of defective products and customer service is terrible. STILL waiting for a refund or replacement for my defective product. Since AUGUST!!!!!

  • Salina (@SalinaGonboardn) reported

    @mbmcrae thank you! Ridiculous that I had to shout out to you for something so simple to fix that the phone/web support could have fixed in 10 minutes time but it happened. THANK YOU. I look forward to my @ArloSmartHome system finally being complete and working.

  • Mikey Mike (@Mikeymike80M) reported

    @ArloSmartHome Is anyone experiencing problems with any of the their Arlo cameras since the recent update (i.e poor battery life)?

  • Salina (@SalinaGonboardn) reported

    @ArloSmartHome WORST SERVICE EVER! I have spent thousands of dollars on these cameras and can’t get them to replace a camera that doesn’t have the ability to be mounted. 9 phone calls, several online chats, emails, all of the above.

  • Wendy Nicholson (@mylibrariansays) reported

    Hey @ArloSmartHome I’ve submitted multiple support requests and a call to your customer service telephone number. It’s been over A MONTH that I’ve been trying to get help — with nothing but a run-around. Your customer service is 👎👎👎👎

  • Herm (@Angry_64D_MTP) reported

    @ArloSmartHome #worst customer service is TERRIBLE. #CustomerService TERRIBLE!!! Long waits which they blame on COVID. Take your money and information and give you crap back. Go buy @SimpliSafe

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