Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 11
Sanford, NC 3
Paris, Île-de-France 3
Salinas, CA 1
Smyrna, TN 1
Denver, CO 1
Schnecksville, PA 1
Phoenix, AZ 1
Franklin, TN 1
Lannion, Bretagne 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Reah Mark (@Mark_Reah) reported

    @ArloSmartHome hi. I have a problem with your cameras. Your web site is not helpful. I was giving a phone number to ring only for it to say there is tech problem. How do I get help and support for products you have sold me ?

  • BJousiph Banan Jousiph حالمة (@BJousiph) reported

    @ArloSmartHome do you have customers service. I have an issue with my Camera.

  • rakery81 Re-Anna (@rakery81) reported

    @JimmyHLin @ArloSmartHome I had the same problem Jimmy. Believe it took over a week to hear back finally. Then, when they finally do respond, they ask you to provide the same information you sent several messages ago.

  • DHead_GGSN Dwayne Head (@DHead_GGSN) reported

    @ArloSmartHome Can you explain to me how my car can get broken into and my Arlo spotlight camera didn’t even detect the motion from 5 feet away??? Unbelievable.

  • bradleysiegel Bradley Siegel (@bradleysiegel) reported

    @ArloSmartHome My Hub says it is online with a solid blue light, but all of my cameras say they are offline. I rebooted my modem, what next?

  • srbaker Steven R. Baker (@srbaker) reported

    @ArloSmartHome is the worst purchase I’ve ever made. It’s complete garbage. Unfortunately I think the competitors are all worse. :(

  • rakery81 Re-Anna (@rakery81) reported

    @punchpunch @ArloSmartHome Here to say I've had the same problem. Looks like there are a lot of people not happy with their so called support

  • nmtttsd No More Thinking, Time To Start Drinking®️ (@nmtttsd) reported

    @ArloSmartHome why do I have to reboot my base station everyday to get the cameras to detect motion? Firmware 1.16.5.7_830_a530306. Fix it please. Annoying

  • mcfionaj mcfionaj (@mcfionaj) reported

    @ArloSmartHome Don’t buy this camera. Once the 3 month trial subscription is up, recording stops too unless you subscribe. Really poor form!

  • PresElectKalEl Kal El (@PresElectKalEl) reported

    @ArloSmartHome your camera system is complete GARBAGE my catalytic converter was stolen off my car ON MY DRIVEWAY and your stupid camera never went off 🤬 #arlocamera #arlo #timeforanewsecuritysystem

  • Explorographer 🌎The Explorographer☮️ (@Explorographer) reported

    @TisheyeLens @ArloSmartHome Our Nest Doorbell goes offline once in a while. Turned out for us it was a bandwidth limiter on our Router booting it off as it was transmitting video. Also called a QOS setting. The wifi would get congested and the router would reset, booting off the camera.

  • PhxPhooey Impeccable Mediocrity (@PhxPhooey) reported

    @ArloSmartHome I just want to give you a heads up that you guys are blowing it by not offering custom notification sounds for IOS. I don’t know what kind of dog and pony show your running but someone needs to fix this!

  • CSmyth2020 Curtis Smyth (@CSmyth2020) reported

    @ArloSmartHome Your company is garbage. I get no support when things stop working and you only have chat bots that don’t help. Not recommending this company to anyone! #terriblesupport

  • paraskier Jesse Case (@paraskier) reported

    @ArloSmartHome why is services always down?

  • ngryOtter Robert (@ngryOtter) reported

    FYI, if you buy @ArloSmartHome and try to setup a payment for their service while still on trial subscription they will take your money and not provide a refund. Terrible service.

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