1. Home
  2. Companies
  3. Arlo
  4. Outage Map
Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More
Check Current Status

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boussières, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Perth, WA 1
Olney, England 1
Longmont, CO 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • SzmergielChris
    Chris Szmergiel (@SzmergielChris) reported

    @BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.

  • BeljicaPeak
    BeljicaPeak (@BeljicaPeak) reported

    @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

  • jhkarotkin
    Jeff Karotkin (@jhkarotkin) reported

    @ArloSmartHome I have been with Arlo for four years. I got an EOL notice, so I bought new equip today. I was charged twice for the cams and customer support can't/won't help me. Today's interaction was the worst CS experience I have had w/ any Co in years. #NPSscore is Zero!

  • barefootphoto
    Donna Rosser (@barefootphoto) reported

    @ArloSmartHome your customer service and secure plan are a joke. No help.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) reported

    @ArloSmartHome technical support is trying to give me support based off the old Interface choices. Your own tech support line can’t even help me navigate this UI overhaul. What a failure

  • AmberChaiT
    AmberChaiT (@AmberChaiT) reported

    @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

  • ellennnfoster
    Ellen Foster (@ellennnfoster) reported

    @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

  • jordanmhaywood
    Jordan M. Haywood (@jordanmhaywood) reported

    @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

  • amracinggreen
    Ian Ireland (@amracinggreen) reported

    @ArloSmartHome Customer support? Endless scripted troubleshooting I’ve already done, no evidence they’ve read previous case notes, no continuity, no ownership, and no attempt to actually solve the problem. 2/4

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • SAMA92458684
    SAMA (@SAMA92458684) reported

    @ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • missy49179801
    missy (@missy49179801) reported

    @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

  • amracinggreen
    Ian Ireland (@amracinggreen) reported

    @ArloSmartHome Thinking of buying Arlo? I’d think twice. An 18-month-old camera fails, it’s just out of warranty, yet I’ve paid a monthly subscription throughout. This isn’t my first poor experience either 1/4

  • FreakyFelicia
    F3L!C!A (@FreakyFelicia) reported from New Westminster, British Columbia

    @ArloSmartHome customer service is trash

Check Current Status