Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:


Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Berlin, Land Berlin 5
Toronto, ON 2
Brisbane, QLD 2
Bargteheide, Schleswig-Holstein 2
Fosses, Île-de-France 2
Vienna, Wien 2
Elsterwerda, Brandenburg 2
Calgary, AB 1
Oswego, IL 1
Delmenhorst, Lower Saxony 1
Chicago, IL 1
Padova, Veneto 1
Kaltenkirchen, Schleswig-Holstein 1
Bonn, NRW 1
Windsor, ON 1
Walsall, England 1
Elberfeld, IN 1
Hemdingen, Schleswig-Holstein 1
Fort Worth, TX 1
Rheinzabern, Rheinland-Pfalz 1
Rockville, MD 1
Port Orchard, WA 1
Chivasso, Piemonte 1
Büttelborn, Hessen 1
Chelles, Île-de-France 1
Rennes, Bretagne 1
Neauphle-le-Château, Île-de-France 1
Frankfurt am Main, Hessen 1
Düsseldorf, NRW 1
Langenthal, BE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • Citizen Mane (@HoosierFordMan) reported

    @ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware

  • Mircea Piturca (@mirceadesign) reported

    @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

  • Tim Kivi (@timkiviprime) reported

    @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

  • Hugo Cruz (@Hugeduar27) reported

    @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

  • Julie Younglove (@YoungloveJulie) reported

    @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

  • Melissa (@llprncs) reported

    @ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.

  • Finchwizard (@Finchwizard) reported

    @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

  • avfc (@krispycremekef) reported

    @ArloSmartHome One of the worst purchases I’ve ever made,end of

  • Colin (@wHENigEToFF) reported

    So sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML

  • BIG Q DOG ✊🏾 (@Qinda808) reported

    @ArloSmartHome I have 300 archived videos that takes 3 taps to delete.. at this point it will take close to #onethousand tapes to delete archived videos.. your app interface is ****!!

  • carly wilson (@carlyally11) reported

    @ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it

  • Merryfield Homes (@MerryfieldHomes) reported

    @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

  • Jack Johnson (@JackJoh58480894) reported

    @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

  • Hurleys (@Hurleys96) reported

    @CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting

  • RossCreations (@CreationsRoss) reported

    Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

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