Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 18 |
Longmont, CO | 10 |
Hamburg, HH | 7 |
Frankfurt am Main, Hessen | 6 |
Berlin, Land Berlin | 6 |
Melbourne, VIC | 5 |
Leipzig, Saxony | 3 |
Brisbane, QLD | 3 |
Nürnberg, Bavaria | 3 |
Zürich, ZH | 2 |
Lübeck, Schleswig-Holstein | 2 |
Atlanta, GA | 2 |
Denver, CO | 2 |
Sydney, NSW | 2 |
Rome, Lazio | 2 |
Amiens, Hauts-de-France | 2 |
Pegnitz, Bavaria | 2 |
London, England | 2 |
Swindon, England | 2 |
Toronto, ON | 2 |
Schwarzenbek, Schleswig-Holstein | 2 |
Oshawa, ON | 1 |
Rennes, Bretagne | 1 |
Bad Soden am Taunus, Hessen | 1 |
Malmö, Skåne län | 1 |
Martigny-Ville, VS | 1 |
Aurora, IL | 1 |
Blois, Centre-Val de Loire | 1 |
Chelles, Île-de-France | 1 |
Crawley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Gruber (@josephgruber@josephgruber.space) (@JosephGruber) reported
@ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability
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Steve Lunceford (@dslunceford) reported
@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
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Chris Szmergiel (@SzmergielChris) reported
@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
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RoughTradeRadio (@RoughTradeRadio) reported
@ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.
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Craig Coppola (@CraigCoppola) reported
@ArloSmartHome is so impossible To get off there email blast. Can someone help me please
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BeljicaPeak (@BeljicaPeak) reported
@ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.
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Pepe Reporting (@U_R_Not_A_Woman) reported
@ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.
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Gaaiz (@gaaiz) reported
@ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.
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Dayne Turner (@DayneTurner1) reported
Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome
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Bailey (@ColinBaileyUK) reported
@androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome
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Eric W (@ejtt7ciia) reported
To add insult to injury, 4 days after a new controversial EoL policy, @ArloSmartHome sends an email about 20% price increases. Congrats Arlo - you lost a lifelong fan after two bad decisions. It's the timing - you have to give users more than a couple months notice...
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Spicy Bits 🤡 Show (@TheTruthSekr) reported
@Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company
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Shaydie Blue (@Shaydieblue) reported
And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.
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missy (@missy49179801) reported
@ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help
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Arun 🇮🇳🇺🇸 (@arunt2016) reported
@ArloSmartHome #arlo is not compatible with iPhone 14. No way to get help from support.