Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • ArneCarl ArneCarl (@ArneCarl) reported

    I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!

  • LawChick85 美花 (@LawChick85) reported

    @ArloSmartHome why do you not stand behind your products? I can't get help from a real person unless I pay the extra money for the privilege? Seems to me that you know customers will have issues, so you want the extra money to cover their replacements.

  • Elaine665Laura LauraElaine665 (@Elaine665Laura) reported

    @ArloSmartHome Why do I suddenly have to pay for the cameras when they were working perfectly fine up until about a month ago? I’ve had these cameras for about two years and I paid over $400 at Costco. I cannot get a live agent to talk to me and fix this issue.

  • DeaconFee Dorothée (@DeaconFee) reported

    @ArloSmartHome I can't seem to speak to a human about a purchasing question... I want to make a large purchase but need help.

  • DavidJo04743086 David Jones (@DavidJo04743086) reported

    @Big_Stank19 @KatMykals @ArloSmartHome LOL the only thing my damn cameras have picked up are my cats doing random **** during the night.

  • Tenbear24 TenBear (@Tenbear24) reported

    @ArloSmartHome No customer support at all. Not in app and not on phone. Arlo cameras break within 90 days. Have 3 cameras. All broken and worthless. Spend money on different brand. Avoid ARLO at all cost. #ArloCameras

  • conradyoder Conrad Yoder (@conradyoder) reported

    @ArloSmartHome I just got some cameras, but was charged for an Arlo Secure plan, even though I was still in the free trial period. Chat support won't help with getting the charges reimbursed. Can you help?

  • hoodg555 Not Jerry (@hoodg555) reported

    @ArloSmartHome Cute video. I would share one too but my Arlo Pro 4 stopped working after 60 days. Wasted days trying to fix through Arlo app. No support to be found

  • ArneCarl ArneCarl (@ArneCarl) reported

    @ArloSmartHome Nothing new came from the extensive DMs I sent to @ArloSmartHome support and somebody called with no help! Worst off shore support I have ever experienced. I canceled Smart plan and will give the Arlo cameras to my enemies!

  • ArneCarl ArneCarl (@ArneCarl) reported

    @ArloSmartHome I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!

  • sheesh sheesh (@sheesh) reported

    Still waiting for resolution of my brand new battery issue @ArloSmartHome I waited TWO WEEKS only to be told to contact technical support - with no email/phone number/URL provided to do so. This is horrendous.

  • nurse4change NurseLife2021 (@nurse4change) reported

    @ArloSmartHome #ArloNotSoSmartHome Wide Scale Outage Nightshift workers you can't check home when you notice motion at 4am, thats really ridiculously crazy. What's the excuse this time @ArloSmartHome ?

  • orvalhaines Orval Haines (@orvalhaines) reported

    @ArloSmartHome what do I need to do to speak to a human for customer support? I have had an atrocious experience with my Arlo purchase and I absolutely need a human to help troubleshoot. The Arlo chatbot is a complete dead-end.

  • Da_Bears10 Da Bears (@Da_Bears10) reported

    @ArloSmartHome May be the worst company out there. There is an issue with my camera and I am unable to cancel my subscription and I cant contact support due to this issue as my camera is not linked to my account anymore. I am stuck paying lol

  • HoldmyRights Hey America, Hold my Civil Rights (@HoldmyRights) reported

    @ArloSmartHome makes it impossible to contact anyone re a warranty. can anyone out there help me?

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