Arlo

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Problems in the last 24 hours

The graph below depicts the number of Arlo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Arlo Outage Chart 11/23/2025 07:50

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Arlo users through our website.

  1. Online Features (37%)

    Online Features (37%)

  2. Device Failure (30%)

    Device Failure (30%)

  3. Sign in (16%)

    Sign in (16%)

  4. Website Down (9%)

    Website Down (9%)

  5. Errors (5%)

    Errors (5%)

  6. App Crashing (2%)

    App Crashing (2%)

Live Outage Map

The most recent Arlo outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWilloughby Online Features
United StatesNewland Device Failure
United StatesElk Grove Sign in
SwitzerlandSeedorf Sign in
FrancePerpignan Errors
United StatesWilliamstown Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • _karan کامچور कर्मचारी (@_karan) reported

    @ArloSmartHome Any bug fix that’s going to be released soon that makes Arlo Baby work properly with HomeKit? I’ve tried the setup multiple times now and it ends up being unreachable all the time in both the Arlo app as well as the Home app, as soon as I connect it to HomeKit.

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • Iamtravelcat55 C.J. Dunbar (@Iamtravelcat55) reported

    @ArloSmartHome products are junk! Non existent “customer service” been reaching out bout bad camera out of the box, won’t replace under warranty! @Ring or @SecurityBlink tin can w/2 strings better option

  • filzadro Filip Zadro (@filzadro) reported

    TIL that the @ArloSmartHome case update website has no front-end error handling...they just let you click around like an idiot. If you want your warranty honored, you better know how to console.log some ****

  • nrwheby NR Wheby (@nrwheby) reported

    @ArloSmartHome worst customer support ever

  • TheHolySeraph Stetson Smith (@TheHolySeraph) reported

    hey @ArloSmartHome Any luck? Just got a camera set up, and it just spins and spins. Doesn't say it's offline, I just can't view the video. Tried on app and website.

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome been a month and your terrible customer service REFUSES to address my missing refund for returned items! Your promise to “escalate” is a sham! You guys are awful! Now you want to start charging money to get customer support?? You do nothing! Why would I pay?

  • R71Mopar ScottA MN (@R71Mopar) reported

    @ArloSmartHome has the WORST 2FA authentication I have ever seen! Only good for 14 days they say.... WRONG! I have to reauth all the damn time even with trusting the devices! And no way to turn off even though most frickin banks allow it! Switching to Eufy!!!

  • azjeep_26 AZJEEP (@azjeep_26) reported

    @ArloSmartHome if you don't fix the notification **** in your system I'm done with you .

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!

  • StaggeredSix Mark McKeen (@StaggeredSix) reported from Loveland, Colorado

    The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.

  • hmryan72 Heather Ryan (@hmryan72) reported

    @ArloSmartHome Your support is very challenging. Such a great product, such poor support and long wait times (35 mins yesterday and now 22 minutes today only to be transferred!) Match your great product with better support / easier returns. #frustratedclient

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • Enabors75 Eric Nabors (@Enabors75) reported

    @ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing

  • Giblet15 Ben (@Giblet15) reported

    @ArloSmartHome how do I stop getting emails about Arlo support. We dumped our Arlo stuff forever ago because the support was so terrible.

  • Mo74576934 Mo (@Mo74576934) reported

    @MyLilPeanut8 @ArloSmartHome I’m having the same issue support is not responding so I’m now trying to return but no one responds. Really disappointing the advertising is the only area of the business they focus on

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • SecurityBlink BlinkHomeSecurity (@SecurityBlink) reported

    @Iamtravelcat55 @ArloSmartHome @ring Apologies for the earliest post, forgot to mention the signature "**** Off" that is the blink experience. Hope this was exactly what you expected from such a ****** company! Let us know how things go.

  • ceortega83 Carlos E. Ortega (@ceortega83) reported

    @ArloSmartHome A little frustrating, on my Galaxy Note 10 Plus im missing the Mode button on the bottom of the home screen. With the last two updates steal having the same issue, and no fix.

  • WXslaughter Nick Slaughter (@WXslaughter) reported

    @ArloSmartHome Hi I can’t get my essential camera to connect to my base station. I have followed all of the steps and I am still having trouble

  • Jirizee Jirizee (@Jirizee) reported

    @ArloSmartHome Is your system down?? I can’t log in to my account!

  • scottyd803 Scott D (@scottyd803) reported

    @ArloSmartHome Arlo Pro Floodlight works great. Arlo Pro 3 is garbage

  • LoudMouthTre Tre (@LoudMouthTre) reported

    I literally put brand new batteries in these @ArloSmartHome cameras on Monday and they’re already dead. WTF

  • RickRubinMD1 Rick Rubin M.D. (@RickRubinMD1) reported

    @ArloSmartHome Arlo camera systems are ****. Cameras always go offline. Waste of money

  • Arcaneous Chad Dotson (@Arcaneous) reported

    @ArloSmartHome Logins via web seem to be returning error codes.

  • ericfantich Eric Fantich (@ericfantich) reported

    LOL @ArloSmartHome customer service has to be the absolute worst. Was a happy customer, but sheesh forget it now.

  • AnAutumnPerson autumn person (@AnAutumnPerson) reported

    @support_arlo @ask_Arlo @ArloSmartHome hello, we have set up the doorchime for my husband’s phone with no problem but the QR code just isn’t being recognised by my iPhone, regardless of distance from the camera. Can you advise please? Thank you!

  • aprilwongcom April W Sullivan (@aprilwongcom) reported

    @ArloSmartHome it seems the library for recordings is down for me. Are you currently experiencing an outage?

  • andyyyymicccc andyyyymicccc (@andyyyymicccc) reported

    @ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @BangoSkank69 @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!