Arlo

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Arlo problems in the last 24 hours

The following chart shows the number of reports that we have received about Arlo by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Arlo Outage Chart 10/16/2021 10:25

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 28.57% Sign in
  • Online Features 21.43% Online Features
  • Errors 17.86% Errors
  • Device Failure 14.29% Device Failure
  • App Crashing 10.71% App Crashing
  • Website Down 7.14% Website Down

Arlo Outage Map

The most recent outage reports and issues originated from:

GermanyWolfsburg Sign in
GermanyLandau in der Pfalz Device Failure
United StatesOrlando App Crashing
GermanyHaßfurt Online Features
GermanyMunich Errors
AustraliaSydney Errors

Arlo Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • AmandaPeters Amanda Peters (@AmandaPeters) reported

    @ArloSmartHome I have been trying to reach a human being to help with a support issue. I need a replacement charger for my camera and can't find any information on what type I need. Your bots do not have the answer and won't connect me with a representative. Not happy.

  • obsessed_atl Darcie Moore (@obsessed_atl) reported

    @ArloSmartHome Arlo support is terrible!! Customers don’t want deal with a bot

  • vivianjens vivi (@vivianjens) reported

    @ArloSmartHome same continuous bullshit with your cameras.They don’t stay online for more than a day and go off line.Seems to be getting worse.I’ve investigated so much money, not to mention my time.I will cont to give bad reviews until u make this right😡

  • Matt_Hiscox Matt Finch (@Matt_Hiscox) reported

    Hey @ArloSmartHome - your new customer service system has a giant flaw: people SETTING UP their systems who have tech problems can't get help. I *NEED* a service rep, I literally cannot set up my system without one, and I can't get support! Please DM me, I need help!

  • CaesarDameXii Damon Outlaw  (@CaesarDameXii) reported

    @ArloSmartHome can someone help me with support. I’m getting really upset over a simple setup and I’m losing confidence in your products.

  • scottyd803 Scott D (@scottyd803) reported

    @ArloSmartHome Arlo Pro Floodlight works great. Arlo Pro 3 is garbage

  • WXslaughter Nick Slaughter (@WXslaughter) reported

    @ArloSmartHome Hi I can’t get my essential camera to connect to my base station. I have followed all of the steps and I am still having trouble

  • filzadro Filip Zadro (@filzadro) reported

    TIL that the @ArloSmartHome case update website has no front-end error handling...they just let you click around like an idiot. If you want your warranty honored, you better know how to console.log some ****

  • azjeep_26 AZJEEP (@azjeep_26) reported

    @ArloSmartHome if you don't fix the notification **** in your system I'm done with you .

  • aprilwongcom April W Sullivan (@aprilwongcom) reported

    @ArloSmartHome it seems the library for recordings is down for me. Are you currently experiencing an outage?

  • SecurityBlink BlinkHomeSecurity (@SecurityBlink) reported

    @Iamtravelcat55 @ArloSmartHome @ring Apologies for the earliest post, forgot to mention the signature "**** Off" that is the blink experience. Hope this was exactly what you expected from such a ****** company! Let us know how things go.

  • Iamtravelcat55 C.J. Dunbar (@Iamtravelcat55) reported

    @ArloSmartHome products are junk! Non existent “customer service” been reaching out bout bad camera out of the box, won’t replace under warranty! @Ring or @SecurityBlink tin can w/2 strings better option

  • _karan کامچور कर्मचारी (@_karan) reported

    @ArloSmartHome Any bug fix that’s going to be released soon that makes Arlo Baby work properly with HomeKit? I’ve tried the setup multiple times now and it ends up being unreachable all the time in both the Arlo app as well as the Home app, as soon as I connect it to HomeKit.

  • ceortega83 Carlos E. Ortega (@ceortega83) reported

    @ArloSmartHome A little frustrating, on my Galaxy Note 10 Plus im missing the Mode button on the bottom of the home screen. With the last two updates steal having the same issue, and no fix.

  • R71Mopar ScottA MN (@R71Mopar) reported

    @ArloSmartHome has the WORST 2FA authentication I have ever seen! Only good for 14 days they say.... WRONG! I have to reauth all the damn time even with trusting the devices! And no way to turn off even though most frickin banks allow it! Switching to Eufy!!!

  • Mo74576934 Mo (@Mo74576934) reported

    @MyLilPeanut8 @ArloSmartHome I’m having the same issue support is not responding so I’m now trying to return but no one responds. Really disappointing the advertising is the only area of the business they focus on

  • AnAutumnPerson autumn person (@AnAutumnPerson) reported

    @support_arlo @ask_Arlo @ArloSmartHome hello, we have set up the doorchime for my husband’s phone with no problem but the QR code just isn’t being recognised by my iPhone, regardless of distance from the camera. Can you advise please? Thank you!

  • LoudMouthTre Tre (@LoudMouthTre) reported

    I literally put brand new batteries in these @ArloSmartHome cameras on Monday and they’re already dead. WTF

  • hmryan72 Heather Ryan (@hmryan72) reported

    @ArloSmartHome Your support is very challenging. Such a great product, such poor support and long wait times (35 mins yesterday and now 22 minutes today only to be transferred!) Match your great product with better support / easier returns. #frustratedclient

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @BangoSkank69 @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • Enabors75 Eric Nabors (@Enabors75) reported

    @ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome been a month and your terrible customer service REFUSES to address my missing refund for returned items! Your promise to “escalate” is a sham! You guys are awful! Now you want to start charging money to get customer support?? You do nothing! Why would I pay?

  • andyyyymicccc andyyyymicccc (@andyyyymicccc) reported

    @ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products

  • TheHolySeraph Stetson Smith (@TheHolySeraph) reported

    hey @ArloSmartHome Any luck? Just got a camera set up, and it just spins and spins. Doesn't say it's offline, I just can't view the video. Tried on app and website.

  • Giblet15 Ben (@Giblet15) reported

    @ArloSmartHome how do I stop getting emails about Arlo support. We dumped our Arlo stuff forever ago because the support was so terrible.

  • StaggeredSix Mark McKeen (@StaggeredSix) reported from Loveland, Colorado

    The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.