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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Arlo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Arlo users through our website.
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Sign in (41%)
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Online Features (21%)
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Device Failure (21%)
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Website Down (12%)
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Errors (5%)
Live Outage Map
The most recent Arlo outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Huron |
Errors | |
| New York City |
Sign in | |
 Pinneberg |
Sign in | |
 Leigh |
Sign in | |
| Aachen |
Sign in | |
| Willich |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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jeremygaffer (He / Him)
(@jeremygaffer) reported
from
Los Angeles, California
WTF @ArloSmartHome … Literally nothing has changed in my home, doorbell still works, lights still work, but ALL cameras take a ****? What update did you push out? Anybody else?
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Josh D
(@Kadesh88D) reported
@ArloSmartHome Only number I could find it and it’s not even on their website and to talk to anyone. Seems like you have to have a subscription set up terrible especially if you have issues with set up
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DecrimSWNow
(@DecrimSWNow) reported
@ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash
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Maarten👨💻🎮🇺🇦
(@Maart003) reported
@bulldogdev @ArloSmartHome Do you still have this problem? My dad is experiencing the same issue.
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Rockitaerials
(@rockitaerials) reported
@ArloSmartHome @ArloSmartHome - A year of library footage was taken from us with no warning when we replaced a broken Arlo camera. Our account is in good standing. Can you help us get all the footage we paid for back please?
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Azza 🏳️🌈
(@Azza5069) reported
@ArloSmartHome @ArloSmartHome doesn’t have your back when they have ****** app software and lock their users out. With terrible support I now have a functionless camera system, thanks for being useless Arlo, I would never recommend you to anyone!
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Trish O'Donnell
(@TrishODonnell19) reported
@ArloSmartHome Arlo Uk support not replying to my ticket for help
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TheAlphaSwede 🇸🇪🇺🇦🇺🇸
(@TheAlphaSwede) reported
@ArloSmartHome Fix your ****, for this money we want a better service!
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D. Elliot Woods (ELLIOT)
(@DElliotWoods) reported
@ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.
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TheRealSterk™️
(@TheRealSterk) reported
Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads
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Ben
(@VersionBen6999) reported
Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...
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Josh D
(@Kadesh88D) reported
@ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356
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Stellar 🎀
(@batsignalvagina) reported
@ArloSmartHome after the latest two app updates, my two cameras no longer take up my entire iPad screen, but are diminished top two tiny boxes that are hard to see. Is there any fix for this? It renders my Arlo Baby monitor almost useless.
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DecrimSWNow
(@DecrimSWNow) reported
I really need to unlock this bullshit just cos @ArloSmartHome sucks & HAS NO CUSTOMER SERVICE NUMBER FOR HELP AT ALL & WE ACTUALLY PAY $9.99 A MONTH FOR THIS BULLSHIT?!!! AFTER PAYING 1K FOR A ******* HOME CAMERA SYSTEM WHAT IN THE ACTUAL ****
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ERNDOG
(@Erndog00) reported
@ArloSmartHome fix this damn app,this is more broken then a normal day of trying to live stream on your app
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Joshua Dijamco
(@JoshuaDijamco) reported
@ArloSmartHome Is Arlo down at the moment? All of my cameras are suddenly offline and trying to re-add one of them is failing repeatedly.
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zephiK
(@zephiK0) reported
@ArloSmartHome your latest iOS update is bugged. Shows my camera and base is offline but it isn't. Data is still retrievable in the library
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Buddug~#We need a GE~FBPE~LongCovid~EDS ME ⚫🕷
(@pwsimerimiaw) reported
@ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.
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Kaptivate
(@Kaptivate) reported
@ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.
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Oliver Richards
(@richaoj) reported
Dear @ArloSmartHome. Please fix your crappy android app. Please. It is incredibly unfair to customers who spent $$ on your cameras to have their ability to use them degrade over the past few years because your app has gotten worse.
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DeeCee
(@DeeCee65058630) reported
@TrishODonnell19 @ArloSmartHome Did you get any help Trish? The updated app does not work at all on my phone now so my elderly mother is at risk as I can't see her.
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Keith Vinson
(@KeithVinson18) reported
@ArloSmartHome **** products so if you're unfortunate enough to win this.. good luck trying to get them to function properly or respond to any support request
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Chauncy Gardiner
(@AbkKyle) reported
@ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?
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dal
(@ramalad) reported
@Kaptivate @ArloSmartHome What ********...... I would be swapping that **** out for something from a company that cares more about their customers.
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Corum Saxon 🇺🇸 ❤️ #45 & USA
(@dwcorum) reported
@ArloSmartHome It would be easier to climb Mt Everest than getting customer support from you. Automated support that says the issue is resolved when it’s not. Others saying the same. No way I can find to speak to an actual human.
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Musabbir H. Khan
(@MusabbirHKhan) reported
from
Paris, Île-de-France
@ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.
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Ash
(@bulldogdev) reported
@Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.
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Herrmann8er
(@Herrmann8er) reported
@ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol
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greg_willson
(@greg_willson) reported
My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?
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Optimus (Parody)
(@TeslaOptimusAI) reported
@ArloSmartHome ai need help connecting my baby arlo, I am expecting my second baby but the camera wont connect to my network