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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Problems in the last 24 hours
The following chart shows the number of reports that we have received about Arlo by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Online Features
- Device Failure
- Sign in
- App Crashing
- Website Down
Live Outage Map
The most recent outage reports and issues originated from:
|San Diego||Device Failure|
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Arlo Issues ReportsLatest outage, problems and issue reports in social media:
@ArloSmartHome Arlo Uk support not replying to my ticket for help
@ArloSmartHome This **** bout to be canceled & of course arlo could care less they got they $$$ when I purchased this trash
I really need to unlock this bullshit just cos @ArloSmartHome sucks & HAS NO CUSTOMER SERVICE NUMBER FOR HELP AT ALL & WE ACTUALLY PAY $9.99 A MONTH FOR THIS BULLSHIT?!!! AFTER PAYING 1K FOR A ******* HOME CAMERA SYSTEM WHAT IN THE ACTUAL ****
@ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?
Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...
@Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.
Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads
@bulldogdev @ArloSmartHome Do you still have this problem? My dad is experiencing the same issue.
My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?
@ArloSmartHome Fix your ****, for this money we want a better service!
@ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.
@ArloSmartHome your latest iOS update is bugged. Shows my camera and base is offline but it isn't. Data is still retrievable in the library
from Los Angeles, California
WTF @ArloSmartHome … Literally nothing has changed in my home, doorbell still works, lights still work, but ALL cameras take a ****? What update did you push out? Anybody else?
@ArloSmartHome ai need help connecting my baby arlo, I am expecting my second baby but the camera wont connect to my network
from Paris, Île-de-France
@ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.
@ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.
@ramalad @ArloSmartHome I won't give them any more money that's for sure. I spent the extra time to figure out how to fix it all but wow it is just gross tactics.
@Kaptivate @ArloSmartHome What ********...... I would be swapping that **** out for something from a company that cares more about their customers.
@ArloSmartHome Is Arlo down at the moment? All of my cameras are suddenly offline and trying to re-add one of them is failing repeatedly.
@ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol
@ArloSmartHome @ArloSmartHome - A year of library footage was taken from us with no warning when we replaced a broken Arlo camera. Our account is in good standing. Can you help us get all the footage we paid for back please?
from Stockton, California
**** you @ArloSmartHome !!!! Can not step **** up!!!! Lame asssss device. **** is annoying as ****. Yes I'm in wifi 2G piece of **** crap.
@ArloSmartHome @Cawths01 Arlo I’ve been trying to get a human to talk to me for three weeks now and you are of no help it’s so absolutely frustrating the worst customer support I’ve ever had
@Fatima905769962 @ArloSmartHome I’m having similar and terrible problems with Arlo it’s been three weeks now and they haven’t put me in touch with a human to help me. In the end I had to call my credit card company and block them from taking my money and I’m getting a new system.
@ArloSmartHome @Cawths01 Your DM support is terrible and it’s been three weeks now that you’ve been not able to help me. Please put us in touch with humans. I Will not let anybody I care about use your system.
@ArloSmartHome Your customer support is terrible. It’s been three weeks now with no help I keep getting emails telling me to do some thing that I’m not able to do and you’re not able to put me in touch with a human to help me. You’re a terrible technology company with no help to the customer.
@ArloSmartHome It has been three weeks and you still haven’t resolved my case or put me in touch with a human to help me yet I still get email almost every night from you.
Security System on Oct 21 2022. As such, I am encountering blank pages when I try to pull up a number of web pages Please fix the damage you’ve allowed them to do to my iPhone within 48 hrs or I’ll switch my browser Thank you @AppleSupport @ArloSmartHome @Xfinity
@ArloSmartHome so frustrated with these products and don’t recommend. Brought new camera for house that will NOT set up. Tried to contact support but cannot get live help without paying for service. So I need to give you MORE money just to use the device
@ArloSmartHome is a terrible company. My camera is useless lol do not buy from them.