Arlo status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Problems in the last 24 hours

The graph below depicts the number of Arlo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 27, 6:20 PM EDT	0	0
Jul 27, 6:40 PM EDT	0	0
Jul 27, 7:00 PM EDT	0	0
Jul 27, 7:20 PM EDT	0	0
Jul 27, 7:40 PM EDT	0	0
Jul 27, 8:00 PM EDT	0	0
Jul 27, 8:20 PM EDT	0	0
Jul 27, 8:40 PM EDT	0	0
Jul 27, 9:00 PM EDT	0	0
Jul 27, 9:20 PM EDT	0	0
Jul 27, 9:40 PM EDT	0	0
Jul 27, 10:00 PM EDT	0	0
Jul 27, 10:20 PM EDT	0	0
Jul 27, 10:40 PM EDT	0	0
Jul 27, 11:00 PM EDT	0	0
Jul 27, 11:20 PM EDT	0	0
Jul 27, 11:40 PM EDT	0	0
Jul 28, 12:00 AM EDT	0	0
Jul 28, 12:20 AM EDT	0	0
Jul 28, 12:40 AM EDT	0	0
Jul 28, 1:00 AM EDT	0	0
Jul 28, 1:20 AM EDT	0	0
Jul 28, 1:40 AM EDT	0	0
Jul 28, 2:00 AM EDT	0	0
Jul 28, 2:20 AM EDT	0	0
Jul 28, 2:40 AM EDT	0	0
Jul 28, 3:00 AM EDT	0	0
Jul 28, 3:20 AM EDT	0	0
Jul 28, 3:40 AM EDT	0	0
Jul 28, 4:00 AM EDT	0	0
Jul 28, 4:20 AM EDT	0	0
Jul 28, 4:40 AM EDT	0	0
Jul 28, 5:00 AM EDT	0	0
Jul 28, 5:20 AM EDT	0	0
Jul 28, 5:40 AM EDT	0	0
Jul 28, 6:00 AM EDT	0	0
Jul 28, 6:20 AM EDT	0	0
Jul 28, 6:40 AM EDT	0	0
Jul 28, 7:00 AM EDT	0	0
Jul 28, 7:20 AM EDT	0	0
Jul 28, 7:40 AM EDT	0	0
Jul 28, 8:00 AM EDT	0	0
Jul 28, 8:20 AM EDT	0	0
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Arlo users through our website.

Sign in (31%)
App Crashing (27%)
Online Features (15%)
Device Failure (15%)
Errors (12%)

Live Outage Map

The most recent Arlo outage reports came from the following cities:

City	Problem Type	Report Time
Boussières	Errors	1 month ago
Township of Evan	Sign in	1 month ago
Perth	Online Features	2 months ago
Olney	App Crashing	2 months ago
Longmont	App Crashing	2 months ago
Longmont	Online Features	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

Butters Mom (@laurakwhiteside) reported 33 seconds ago
@ArloSmartHome @Pocketlint Hey, arlo how can I get a hold of a life person... I have tried every route and cannot get anyone to help me on my arlo back online. And you offer a phone number, which just happens to be one number short of an actual phone number. Can you please give me a number ? I need help.
C (@CGurciullo) reported 1 minute ago
@ArloSmartHome @Arlo - stop advertising new products while you are scamming your existing customer base. Your "end of life" scam is nothing but a money grab. We paid good money for a product that you are artificially shutting down (unless we pay you more money).
mauriciobond (@mauriciobond23) reported 1 minute ago
@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
716 Fan From 908 (@716_Fan_Frm_908) reported 6 minutes ago
@ArloSmartHome fix your servers. What good is a “security” system that is down for hours.
Caleb J Robinson (@calebjrobinson3) reported 6 minutes ago
@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) reported 7 minutes ago
@ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕
Eddie Omar Garcia (@Eddiiee_G10) reported 12 minutes ago
@RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.
DM (@Dean1Michael) reported 13 minutes ago
@ArloSmartHome I love how “out of nowhere” the cameras always disconnect from wifi. It’s great when you’re about to go to sleep and have to instead go outside, take the camera down, and manually reset the battery so it reconnects to wifi. Straight garbage.
Connie Moulaison (@conniemoulaiso) reported 15 minutes ago
@ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!
Nickalas W. Venables (@TheRealNWV) reported 15 minutes ago
In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.
ARLO THE NIGHTMARE (@ArloSmartHomes) reported 24 minutes ago
@ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos
Victorious HazaEL (@Praise2ADONAI) reported 26 minutes ago
@CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence
Jason Abbate (@JasonBrobbate) reported 28 minutes ago
Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
ΔLEYΔ N00R (@uhleyuhdoe) reported 29 minutes ago
@ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed
DaZi (@daziphoto) reported 29 minutes ago
@Its_Jamin @ArloSmartHome I’m trying to but it gives me a warning that I’ll lose that feature. I shouldn’t lose it. They’re aware of the conflict and are working on a fix.
TCOLLEGECUSE (@TCOLLEGECUSE) reported 32 minutes ago
@ArloSmartHome @mbmcrae My frustration with your company and its poor customer service has reached a tweetable moment unfortunately. It is fine for a company to discontinue products. That is common, but to not arm your customer success associates with the proper information and
John (@JohnBurke72) reported 36 minutes ago
@ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality
Brendan Gill (@scribeteach) reported 37 minutes ago
@ArloSmartHome Is there some sort of system-wide firmware update issue?
mrspeeed (@mrspeeed4) reported 38 minutes ago
@ArloSmartHome Product is garbage
AJG (@AntJGumm) reported 40 minutes ago
@ArloSmartHome Guys your support is unbelievably BAD .... first time I've had to use it and it's absolutely archaic in the way it operates. No access to your support cases and the WORST chatbot assistant I've come across in a very long time. Honestly will have a direct influence on any future purchase or comment from me.
Justin Edmead (@JustinEdmead) reported 40 minutes ago
@0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support
Jacob dailey (@Jacobdailey1517) reported 47 minutes ago
@ArloSmartHome might be one of the worst products and app I’ve ever used..
N (@nbbirch22) reported 47 minutes ago
@ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.
Ryan Holt (@RyanHoltNC) reported 51 minutes ago
The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.
Jack Johnson (@JackJoh58480894) reported 51 minutes ago
@ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.
Chris Szmergiel (@SzmergielChris) reported 52 minutes ago
@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
AmberChaiT (@AmberChaiT) reported 53 minutes ago
@ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!
Matt Barker (@htsmatt) reported 54 minutes ago
@ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx
Ellen Foster (@ellennnfoster) reported 57 minutes ago
@ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)
Stockman Republican (@EBiggunz) reported 59 minutes ago
@ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?