Arlo status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Problems in the last 24 hours
The graph below depicts the number of Arlo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Arlo users through our website.
- Sign in (33%)
- Device Failure (33%)
- Online Features (22%)
- Errors (11%)
Live Outage Map
The most recent Arlo outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sanford
|
Device Failure | 1 day ago |
 Oberstdorf
|
Online Features | 12 days ago |
|
Schwarzheide
|
Sign in | 13 days ago |
|
Frankfurt am Main
|
Online Features | 19 days ago |
|
Oldenburg
|
Sign in | 20 days ago |
|
Bochum
|
Device Failure | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
-
mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
-
Colin (@wHENigEToFF) reportedSo sick of @ArloSmartHome cams. Constant issues. I was sold on the features, but 2 out of 4 appear offline constantly; I'm lucky if a battery lasts 2 weeks on the optimized setting NOT the 3 or 6 months Arlo claims; my Apple TV sees them fine, but MY.Arlo sees them rebooting. FML
-
Craig Coppola (@CraigCoppola) reported@ArloSmartHome is so impossible To get off there email blast. Can someone help me please
-
Brandon Pieratt (@TweederP) reported@ArloSmartHome I ordered from @ecobee the same time I ordered from yall and ecobee has shipped…yall haven’t. What’s the delay? And your rep wondered why I didn’t outfit the whole house in Arlo. If you can’t ship in 24 hours I have 0 faith in you getting help out on time.
-
Melissa (@llprncs) reported@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
-
mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
-
Steven Loi (@StevenLoi) reported.@ArloSmartHome is the only way to unsubscribe from email alerts (but maintain push notification alerts) is to mark your emails as spam? There is no ability on the website nor mobile app to stop the email alerts (baby monitor) - I've looked everywhere. Help.
-
Melissa (@llprncs) reported@ArloSmartHome super disappointed got doorbell in December. Been looking for help back-and-forth. No one will call me.Still not hooked up 30th message back-and-forth. You gonna make me pay for your defective device to send it back. Why can no one help me this is a joke.
-
Arun 🇮🇳🇺🇸 (@arunt2016) reported@ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.
-
Shaun Verses Sheep (@shaunvssheep) reported@ArloSmartHome App is not muting notifications on IOS... Please fix... No matter how many times I press "mute notifications" in arlo app, it still sends them...
-
Citizen Mane (@HoosierFordMan) reported@ArloSmartHome hey Arlo! Maybe you should stop telling people that it’s their internet that causes every single issue that arises with your cameras! I spent two hours chatting with your worthless support team on the app and that’s all they can offer when it’s so clearly hardware
-
Jason Abbate (@JasonBrobbate) reported@ArloSmartHome Thank you AI slop but it all worked fine. Then you changed UI. Now it’s broke. I’m still waiting for my call back from your awful Pakistan based support team about this issue from 4 weeks ago. I don’t need an article to tell me how to work location services
-
carly wilson (@carlyally11) reported@ArloSmartHome your animated notifications stopped working yesterday for multiple users as per your forum..please fix it
-
Stockman Republican (@EBiggunz) reported@ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?
-
Caleb J Robinson (@calebjrobinson3) reported@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
-
John (@JohnBurke72) reported@ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring
-
Jason Abbate (@JasonBrobbate) reported@ArloSmartHome I don’t need a link to help me. Your tech support couldn’t even add a device to my account. Your own team can’t even work your stupid interface. Go play in traffic
-
Geo 🇺🇸 🏳️🌈 🇺🇦 🦋 (@InvizOne) reported@ArloSmartHome Thanks, but it doesn’t help. It appeared plans, including LTE, were provided by Arlo & outside LTE not recommended. Conflicting cellular info has halted a Go2 purch a live agent could easily clarify. Seems bad social media is only way to get attention/answers to product Q’s.
-
Spicy Bits 🤡 Show (@TheTruthSekr) reported@Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company
-
T Guthrie (@Guppy7T) reported@ArloSmartHome System appears to be down. numerous reports on downdetector
-
Jason Abbate (@JasonBrobbate) reportedLove how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash
-
Dante Hinojosa (@dinferno21) reported@ArloSmartHome Worst product ever definitely get a @ring instead
-
Jacob dailey (@Jacobdailey1517) reported@ArloSmartHome might be one of the worst products and app I’ve ever used..
-
NotBorg (@MagaDplorable) reported@ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale
-
Brian (@safcbee) reported@ArloSmartHome Hey! Can anyone reach out and help determine why the batteries in my Arlo Ultra 2 cameras are shockingly bad? The last a matter of days rather than months as advertised..
-
Stud Sterling (@StudSterling) reported@ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.
-
Steve Lunceford (@dslunceford) reported@ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.
-
Bill Kampouris (@BillKampouris) reported@ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!
-
avfc (@krispycremekef) reported@ArloSmartHome One of the worst purchases I’ve ever made,end of
-
Jaszlyn Fennelle (@JaszlynF) reported@ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !