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Arlo status: device issues and outage reports

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Full Outage Map

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Problems in the last 24 hours

The graph below depicts the number of Arlo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Arlo users through our website.

  • 27% Device Failure (27%)
  • 21% Online Features (21%)
  • 21% Sign in (21%)
  • 17% App Crashing (17%)
  • 8% Errors (8%)
  • 6% Website Down (6%)

Live Outage Map

The most recent Arlo outage reports came from the following cities:

CityProblem TypeReport Time
Longmont Online Features 2 days ago
Sarreguemines App Crashing 3 days ago
Brisbane Sign in 4 days ago
San Jose Online Features 4 days ago
Westlake Sign in 4 days ago
Denver Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • timkiviprime
    Tim Kivi (@timkiviprime) reported

    @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

  • RyanHoltNC
    Ryan Holt (@RyanHoltNC) reported

    The @ArloSmartHome Doorbell Cameras are a piece of ****. Just absolutely terrible.

  • mahasitavati
    I am no one. (@mahasitavati) reported

    @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

  • WisconsinSport6
    Hot Dice (@WisconsinSport6) reported

    @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

  • U_R_Not_A_Woman
    Pepe Reporting (@U_R_Not_A_Woman) reported

    @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • mariocirignani
    Mario (@mariocirignani) reported

    @ArloSmartHome I am in the middle of choosing a security camera system for my home and daughters home and I read about ARLO’s deceitful behavior. I don’t care that they changed their minds when confronted by bad press. Not buying ARLO. Can’t be trusted. Shameful. Somebody should be fired.

  • llprncs
    Melissa (@llprncs) reported

    @ArloSmartHome #junk #disappointed how can such a huge company not get on the phone to help you when you purchase their equipment and now the answer is I should pay to send back the doorbell to get another one because it took them four months and now I can’t return it

  • conniemoulaiso
    Connie Moulaison (@conniemoulaiso) reported

    @ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • KNanaG1
    Kristina (@KNanaG1) reported

    @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

  • ArloSmartHomes
    ARLO THE NIGHTMARE (@ArloSmartHomes) reported

    @ArloSmartHome No, it doesn’t pair well at all. In fact, it is one of the worst cameras in existence. #pos

  • krispycremekef
    avfc (@krispycremekef) reported

    @ArloSmartHome One of the worst purchases I’ve ever made,end of

  • nchara1
    Noel Charath (@nchara1) reported

    @ArloSmartHome what is going on with your all devices. They are going offline today for many users

  • calebjrobinson3
    Caleb J Robinson (@calebjrobinson3) reported

    @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

  • ellennnfoster
    Ellen Foster (@ellennnfoster) reported

    @ArloSmartHome is there an outage on your doorbell server? I'm unable to access any smart features and am getting generic motion notifications, no previews, etc. (I have a subscription)

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) reported

    @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

  • JosephGruber
    Joseph Gruber (@josephgruber@josephgruber.space) (@JosephGruber) reported

    @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • DayneTurner1
    Dayne Turner (@DayneTurner1) reported

    Arlo EOLing devices that are 5 years old. Piss poor action by this company. Will be moving to someone else after this move. Tisk tisk. #arlo @ArloSmartHome

  • taita1965
    Frank (@taita1965) reported

    Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

  • JaszlynF
    Jaszlyn Fennelle (@JaszlynF) reported

    @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

  • TungenGasche
    Tungen Gasche (@TungenGasche) reported

    @ArloSmartHome How many times an hour does an "unexpected error" have to occur before it's not "unexpected" any more?

  • CreationsRoss
    RossCreations (@CreationsRoss) reported

    Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

  • FreakyFelicia
    F3L!C!A (@FreakyFelicia) reported from New Westminster, British Columbia

    @ArloSmartHome customer service is trash

  • BonnieShowerman
    Bonnie Showerman (@BonnieShowerman) reported

    @ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!

  • BeingTheBern
    HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) reported

    @ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕

  • MagaDplorable
    NotBorg (@MagaDplorable) reported

    @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

  • mrspeeed4
    mrspeeed (@mrspeeed4) reported

    @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

  • pedroatamayo
    Pedro A. Tamayo 🇺🇦 (@pedroatamayo) reported

    @ArloSmartHome @RyanAma9 The problem persists