Battle.net Outage Map
The map below depicts the most recent cities worldwide where Battle.net users have reported problems and outages. If you are having an issue with Battle.net, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Battle.net users affected:
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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toulouse, Occitanie | 3 |
| Paris, Île-de-France | 2 |
| Mons, Wallonia | 2 |
| Köln, NRW | 2 |
| Sydney, NSW | 2 |
| Amiens, Hauts-de-France | 2 |
| Bernay, Normandie | 1 |
| La Ménitré, Pays de la Loire | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| León, Castilla y León | 1 |
| American Fork, UT | 1 |
| Milwaukee, WI | 1 |
| Cincinnati, OH | 1 |
| Longview, WA | 1 |
| Nantes, Pays de la Loire | 1 |
| Herndon, VA | 1 |
| Munich, Bavaria | 1 |
| Chisinau, Municipiul Chişinău | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Quito, Provincia de Pichincha | 1 |
| Santiago, Región Metropolitana | 1 |
| Arequipa, Arequipa | 1 |
| Mérida, YUC | 1 |
| Palo Alto, CA | 1 |
| Genoa, Liguria | 1 |
| Tláhuac, CDMX | 1 |
| Calgary, AB | 1 |
| Seattle, WA | 1 |
| Holly Springs, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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Dimi
(@ItsModin) reported
@BlizzardCS I have cricket and you guys just don't accept my phone service provider at all. Will I just not be able to play?!?! My number works for every other service.
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Rowyne Fletcher 💙
(@WickerBirb) reported
@LunethD @BlizzardCS @WarcraftDevs We have some new guild mates that just started SL, and they've been having the same problem. Super tragic for them because they've never seen any of this before 😔
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Mike Roberts
(@cdrbalz) reported
@BlizzardCS so since you guys require a phone number on my blizzard account for OW2. I tried to add it, and It always says "add post-paid phone number" Found out with being on cricket phone service I guess it's not on the list for phone services, so no OW2 for me or OW1 now... Kinda sucks.
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deez nuts
(@PrinceOfDead_) reported
@BlizzardCS @marcodamone_ I have sent a ticket a day ago having a problem as I want to update my country in order to put my phone number into my acc... how much time does it take to respond?
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🏳️⚧️autistic malice🔞
(@gorebitchbuggs) reported
@BlizzardCS begging for the issue with adding phone numbers to be resolved
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Dimi
(@ItsModin) reported
@BlizzardCS ACCEPT MY PHONE SERVICE PROVIDER SO I CAN ACTUALLY PLAY YOUR GAME
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🧡💜🖤Slurku_irl🖤💜🧡
(@Slurku_irl) reported
@BlizzardCS Still waiting on a response after providing requested documentation. Still waiting for my whole issue to be resolved. Going on two days now. US86406106
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Dimi
(@ItsModin) reported
@gorebitchbuggs @BlizzardCS i'm having the same issue too, such BS. Blizzard doesn't accept any phone number under my service provider
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The Dub Mice
(@MiceDust) reported
@BlizzardCS I found out I won’t be able to play Overwatch because I don’t have a mobile phone. I paid full price for this game yet your customer service thinks it’s fine to just remove my access to it without refunding me, or providing a work around.
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Zack
(@CCJZack) reported
@BlizzardCS When I try to add authentication on the site with either mobile on the physical options I get a 500 server error each time.
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ベルゼルクル
(@brown_berzerker) reported
@CoLdBITeR @BlizzardCS I know my email and password, the problem is after I put in both of those, it takes me to a screen where it wants me to verify using the authenticator BUT that’s tied to my old number. I need blizzard to remove either the authenticator or my old number tied to the account
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Some Trans Gurl
(@trans_gurl666) reported
@Genji71660714 @TheBabyGrandpa @BlizzardCS This didn't fix anything, they already found ways around it, they alienated a pretty big portion of the player base for nothing
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Pain.
(@coronatimebabyy) reported
@BlizzardCS , is there a way I can reach support without using sms verification or an authenticator app? I have a new phone so I don’t have either. Whenever I go to the request help site, I am required to login. I can’t login to my account, but can provide information.
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kiki 💞
(@frickitydickity) reported
@BlizzardCS so you're seriously not allowing people with prepaid numbers to play Overwatch 2? we're really blocking off low & middle class people from a game they paid for? people say Mint Mobile works, but it's not working for me, presumably because I've used prepaid before.
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Renae Rogers
(@CaRenaeTX) reported
@BlizzardCS @Luumnum 7-8 days to fix something that every other bit of personal information you can do self service. what idiot came up with this system, why have they not been fired and why is it still BROKEN?
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