Outage Map

The map below depicts the most recent cities worldwide where users have reported problems and outages. If you are having an issue with, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. users affected:


battlenet-blizzard-entertainment Hero Image is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 26
Paris, Île-de-France 14
Sydney, NSW 9
Milan, Lombardia 8
Rome, Lazio 7
Angers, Pays de la Loire 6
Berlin, Land Berlin 5
Bristol, England 5
Nottingham, England 5
Madrid, Comunidad de Madrid 5
Glasgow, Scotland 5
Manchester, England 4
Leeds, England 4
Hamburg, HH 4
Walthamstow, England 4
Mexico City, CDMX 4
Toronto, ON 4
Marseille, Provence-Alpes-Côte d'Azur 4
Bucharest, București 4
Lincoln, England 3
Montréal, QC 3
São Paulo, SP 3
Cardiff, Wales 3
Birmingham, England 3
Hamilton, Scotland 3
Nantes, Pays de la Loire 3
Bolton, England 3
Croydon, England 3
Edinburgh, Scotland 3
Mulhouse, ACAL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information. Issues Reports

Latest outage, problems and issue reports in social media:

  • pmcmullen68 paul (@pmcmullen68) reported

    @BlizzardCS Failed to join game, player is already in game error

  • Lifeguard_Lance Lifeguard Lance (@Lifeguard_Lance) reported

    @BlizzardCS @DanONtweeter Servers down??? Says failed to enter game. This character is already in a game on a server???

  • KevTheDegen Kev The Degen (@KevTheDegen) reported

    @Zimbawasabi @BlizzardCS Same issue :( did it ever resolve?

  • Gomezesequiel00 Esequiel Gomez (@Gomezesequiel00) reported

    @BlizzardCS My character is stuck in the game can you lease fix the issue asap and only me thank you jk loll but fr

  • CreatingFrames BuyLowSellHy (@CreatingFrames) reported

    @BlizzardCS Hello, Failed to enter game. This character is already in a game on the server. Please try again later Please fix EU Servers!!

  • DennisRay45 Dennis Ray (@DennisRay45) reported

    @BlizzardCS servers still having issues. Im sure someone else posted. Showing character in game again.

  • 5haneMagee @5haneMagee (@5haneMagee) reported

    @BlizzardCS Its seems to crash when in multiplayer private party. Was running fine when playing alone.

  • TeamSynaptik MajesticDisaster427 (@TeamSynaptik) reported

    @BlizzardCS Can your paying customers please have an explanation as to why my friends and I can not join each others games? We are all on PC playing in the Americas region. We are all within 10 levels of each other. Our internet isnt the problem either.

  • JvlienR BigDaddyJules (@JvlienR) reported

    @BlizzardCS My character has been stuck in game for 10 hours. I went to sleep because I couldn't continue playing, woke up, logged back on, same issue. This is completely preventing me from playing the game online. There's no info if a fix is being worked on, will I be able to play today?

  • WaldropDarryl darryl l waldrop (@WaldropDarryl) reported

    @BlizzardCS On my paladin evertime i open stash it disconnect and closes the game

  • Fakenam46226933 Fake name (@Fakenam46226933) reported

    @BlizzardCS same problem. Coming up on 8 hours my character has apparently been sitting in a game, despite unplugging my internet, restarting my computer, and killing bnet and d2r from the command line.

  • oxeca91 Dennis Depinho (@oxeca91) reported

    @BlizzardCS @Diablo I am permanently locked out and cannot fix it. Can anyone tell me what I need to do?? Haven't been able to play in 10 hours because of this...

  • THWLR14 THWL (@THWLR14) reported

    @BlizzardCS A quick update on the issue. It is still ongoing. Cannot create nor join games. Character is already in a game.

  • JvlienR BigDaddyJules (@JvlienR) reported

    @BlizzardCS My character has been stuck in game for 10 hours, completely preventing me from playing the game online. This is getting a little ridiculous, there's no info whatsoever on the blizzard CS Twitter, are they working on a fix?

  • RetroGRepairs Retro Gaming Repairs (@RetroGRepairs) reported

    @BlizzardCS Played on an off all day... reached 18. Left game a few minutes ago to join a public and my character was gone. Restarted... and he's gone. Even with server issues earlier, I only lost levels. Whole day down the drain. What kind of trash is this?

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