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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Problems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Battle.net. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (67%)
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Online Play (18%)
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Matchmaking (6%)
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Glitches (5%)
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Game Crash (5%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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🔞 Evelynn ⚧ birthday month 🎂🎁
(@EveBlackwood69) reported
@CalfCorset @BlizzardCS Go ahead and do this. I had the same issue with my paladin, could NOT log in to her because of her location. This function lets you pick a place for your character to spawn.
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Dan Halen, Yes, That Dan Halen
(@That_DanHalen) reported
@BlizzardCS Ok, can I make a suggestion. Because I can't win a game to save my life, maybe make the events "play nine games" and not "win nine games". Since y'all don't care to support the issue I'm concerned with, I'm afraid I'll never get the event skin this week.
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Charlie Cournoyer
(@Gateway2Charlie) reported
@BlizzardCS I am having issues every game where on PC warzone the game stutters. I have everything on low settings and I have the optimized hardware... any suggestions?
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sauce2008
(@sauce20081) reported
@BlizzardCS thanks for fixing the problem the other day
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Trix Vanille
(@TrixVanille) reported
@BlizzardCS Seriously, what is wrong with your servers? I mean, every 2 to 3 plays on BR or Multiplayer I get disconnected from servers out of the blue with no error code. Every. Single. Day.
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Trix Vanille
(@TrixVanille) reported
@BlizzardCS I feel like stupid when those things happen, because it's not a FTP game, we pay for this crap and there is always an issue we have to figure out to solve, because que do't get any support from you.
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Ben
(@Bengoesfar) reported
@BlizzardCS I opened a live chat, which created a ticket; then created one follow up ticket after the issue was marked as “resolved” I was met with a “if you contact us again regarding this issue your bnet account may be closed” really? For two tickets? The guy on chat was super mean too :/
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j
(@generalmexican1) reported
@BlizzardCS every time I load up warzone a screen pops up saying server queue. then it goes away right after to the normal screening saying connecting to online services then it won’t connect to the online servers. could you help me with my problem?
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Aaliyah
(@Aaliyah9661) reported
@KajiSagara @BlizzardCS my account got same similar issues. i contacted support services but they wouldn't reply me. I got referred to @cyberbrainsecurity1 on Telegram and they were so helpful and reliable. They can help you.
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j
(@generalmexican1) reported
@BlizzardCS I also get an error when i launch battle net it pops up with something saying something went wrong and that it couldn’t retrieve the content of the servers. no one i know is having this problem except me.
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Ralyan 🌐
(@RalyanTV) reported
@BlizzardCS since the patch the game been looking really pixelated. I already checked resolution and asked around. It seems I'm not the only one with the issue. Is it something to do with the patch?
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Ignacio Vaggione
(@ivaggione) reported
@BlizzardCS I am in Italy, and I'm experiencing high latency and timeouts to US East realms, west realms seem normal. Are there any other similar reports or known issues?
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Naim Ahmed
(@NamAhmSix) reported
@BlizzardCS locked out of my account and not getting any direct support from customer service. Any help would be much appreciated. Thank you.
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Cheeseonthat
(@Cheeseonthat1) reported
@BlizzardCS How about fixing the ******* lag?
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Swiftyhealer
(@Swifty_Healer) reported
@BlizzardCS But you still having the botting problem
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Kevin F.J. Harris
(@irpolarbear) reported
@BlizzardCS Are character transfer services down? I try to transfer and it says ”Transaction in progress”, the window disappears and does nothing. I am not getting any errors on items in mailbox, etc. It doesn’t bring up the usual credit card transaction window.
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Zach
(@Falenstarr) reported
@BlizzardCS Any issues with Wyrmrest Accord wow realm? Was playing and DC'd. Can log into character select screen but as soon as i get back in game im DC'd again. (WOW51900319)
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Nick Lundstrum
(@Nick__Atlas) reported
@BlizzardCS Is there any way to talk to a real person when you open a ticket? I keep getting automated responses which do not address my issue and it is very frustrating.
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Dan Halen, Yes, That Dan Halen
(@That_DanHalen) reported
@BlizzardCS So wait...I have a serious concern and I can't get help from Blizzard on this? Wow. I'm legit shocked this is how Blizzard handles problems. I posted in bug reporting on why I'm 2 and 56 for my win loss. I want to see if someone can look at the data as to why this happens to me.
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Nick Lundstrum
(@Nick__Atlas) reported
@BlizzardCS I attempted Live Chat earlier today and they did not address my issue at all, I was just told that they couldn't help me
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Alan Ho
(@dralanho) reported
@BlizzardCS Btw @BlizzardCS I managed to isolate the issue . Seems to happen only on the Mac interface. It works fine with I log in on a windows pc. Not sure if it helps but I hope someone can take a look at it.
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Sagara 🐺
(@KajiSagara) reported
@BlizzardCS sms are not working to set up autenticator at least in southamerica
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Dan Halen, Yes, That Dan Halen
(@That_DanHalen) reported
@BlizzardCS still waiting for some support on the forums on my issue. Is this how blizzard handles a long time customer?
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Zach
(@Falenstarr) reported
@BlizzardCS I got it fixed! was just the one character, 15 minute wait didnt work but a self service character move i found on the support site fixed it. Guess i fell through the world or something
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Polaris
(@polaris1976) reported
@BlizzardCS Is the race change service unavailable? I select my character, hit continue... and it just dumps me back into the main screen of the shop.
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David
(@SBareDummy) reported
@BlizzardCS I keep getting this error WOW51900319 when I try log in my DH, I already did the unstuck with your server but issue isn't fixed, other toons I can log in normally, not an issue with my end ( internet connection and pc are fine)
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Sagara 🐺
(@KajiSagara) reported
@BlizzardCS im gonna lose my account just because is set with ym nick name, support is nto acepting my real legal id to remove my autenticator because im trying to setting up in my new phone, the sms service is not working and im unable to get my autenticator back, please help
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FriedGames (Ray)
(@Grillinessou) reported
@BlizzardCS Something is up with some of the Overwatch servers tonight. Apparently in the mayhem mode, server continues to close due to error and switched maps in the middle of the game.
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Debi Christley
(@tyger_girl) reported
@BlizzardCS You would think after having the same issues every week after maintenance that they would anticipate it and fix the problem that causes the issue in the first place
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The Bryan Factor 🇺🇸
(@PatriotGamesTX) reported
@BlizzardCS Actually that did not fix it. Any known issues after this morning's update? That's the only thing that's changed. I tried a support ticket but it would not submit "at this time"