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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Battle.net. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (76%)
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Online Play (15%)
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Glitches (4%)
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Matchmaking (3%)
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Game Crash (3%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melun |
Sign in | |
 Fair Lawn |
Online Play | |
 Piracicaba |
Sign in | |
 Stuttgart |
Sign in | |
| Hamburg |
Game Crash | |
| Cognac |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@HowardWilliard) reported
@BlizzardCS so no help on duels issue I guess? It’s happening on multiple devices. It’s a game issue. Every time I click on resume run it freezes the game. Please help
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H
(@HowardWilliard) reported
@BlizzardCS serious issue trying to enter duels in hearthstone. Tried it on my pc and phone. Every time I click resume it just locks up. I can do other game modes just not duels. Any help would be appreciated.
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Chris Cupp
(@Cupp_Cake83) reported
@BlizzardCS (1) So, let me get this straight. I have an in-game issue. I got credit for killing World Boss Mor'geth but I did not receive WQ loot and the WQ still shows up on my map, albeit grayed out for task completion. I open a ticket. I provide a screenshot.
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bvaranini
(@bvaranini1) reported
@joshuat11173762 @BlizzardCS Also at the minor problem they cancel our account
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🐧 🐈
(@MrPenguincat) reported
@BlizzardCS Your 2fa app has a ghost in it. I don't remember uninstalling it but for giggles I re downloaded it on the device I thought it was on and it works perfectly fine. I was able to login with my account like nothing had happened. Now I'm petrified of the app as it's clearly haunted.
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Devitt 🔥
(@x_devitt) reported
@BlizzardCS Haven't gotten a response that even remotely sounded like it was anything more than an auto-generated message in years, often completely missing the point of the issue requiring assistance. Please invest more into decent customer service.
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@MandySmith
(@MandySmith009) reported
@Dan__Sinclair @BlizzardCS I got banned too but @unban_digital on Instagram got me unbanned he’s a pro on unban service.💯
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Jacob Johnston
(@jake_squared) reported
@BlizzardCS Any update on this? I’ve tried to submit a ticket three different times - but it keeps giving me an error.
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H
(@HowardWilliard) reported
@BlizzardCS hearthstone issue with duels. Happened for last 2 days. Multiple computers and a phone. Every time I click resume on a duels run it freezes for good and I have to close the game. Please help.
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RustyGoodDalek🏳️🌈🦯🇨🇦#EmotionalSupportDalek
(@RustyGoodDalek1) reported
@BlizzardCS error 1016. Could you fix this? It’s been 20 years
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Coffee🏳️🌈
(@CoffeeDude_) reported
Start to get frustrated with customer service for Battlenet. I haven't been able to see my friends list for about a week now. i been going back and forth with them for the past 3 hours and nothing has changed and they can't fix it @BlizzardCS #Battlenet @Blizzard_Ent
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tazimage
(@tazimage) reported
@Tackett1986 @BlizzardCS Came here to say this exact thing. GM customer service has TANKED in the past couple years. I even had a gm give me wrong info once and I had to make another ticket
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benjaminlimback
(@blviper31) reported
@BlizzardCS seems like there is a disconnect with connecting to ladder still. It is febuary, mid to late in most minds. Ladder was supposed to be january and yet..
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Jamison Burger
(@Berrca_) reported
@BlizzardCS Been disconnected from WoW servers and now complete disconnect from bnet. Still functional to reach websites and everything else on my device so not sure whats going on
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Dan Sinclair
(@Dan__Sinclair) reported
@BlizzardCS Nah it came back after I restarted computer. Y'all still banned the account for no reason. IDC if you're the blizz side or Activision side, it is the same company - you fix it, or refund me fully for the game.
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Richard
(@riceazy) reported
@BlizzardCS - been having problems with D2R, getting a character is already in a game on the server error for 24 hours now. Cant even fike a ticket for this as that is also generating an error. This applies to all heroes regardless of server. Please help!
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RustyGoodDalek🏳️🌈🦯🇨🇦#EmotionalSupportDalek
(@RustyGoodDalek1) reported
Oh and just to keep the unplayable trend going Error 1016 in Diablo 3. @BlizzardCS
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RustyGoodDalek🏳️🌈🦯🇨🇦#EmotionalSupportDalek
(@RustyGoodDalek1) reported
Error 1016 3 times in a row.@BlizzardCS
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Classic User D2
(@koren1029) reported
@BlizzardCS Hi~ I sincerely ask for it. Diablo 2, can you fix the BattleNet server? If you're not going to end the service, please fix it. It's really hard to wait for you guys who don't answer. If you don't want to answer, just give me a notice.
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J.D. Hurst
(@JD_Hurst_Seven) reported
@BlizzardCS Hi Kal, I’ve been trying to issue a refund for a game that’s been crashing on me, but the ticket denys it immediately.
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SanePai
(@Sane_Pai) reported
@BlizzardCS I did that. But theres another issue now. I got an email saying that more info is needed and I need to login to provide that info. But how can i login when im banned and im appealing that ban? Thats the stupidest thing ive ever seen.
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Chris Cupp
(@Cupp_Cake83) reported
@BlizzardCS (2) The first GM misunderstands my ticket and thinks it's just another Mor'geth No Credit glitch. Although, I provided screenshots. Tells me to read some articles and submit a bug ticket if I still can't fix it. I respond, clarifying my specific issue again.
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Chris Cupp
(@Cupp_Cake83) reported
@BlizzardCS (4) "So, how will I get my loot?". The 3rd GM to touch my ticket, states they cannot do anything with loot and my issue has already been escalated. How has it been escalated? Where in ITIL does it say the customer should submit 2 tickets to escalate their own issue?
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Chris Cupp
(@Cupp_Cake83) reported
@BlizzardCS (3) The second GM is very curt with me saying the first GM handled my ticket and told me to submit a bug report. Again, misunderstanding my issue. Also, the First GM suggested I submit a bug report IF I HAVE MORE ISSUES. My first issue was never addressed. So, I ask..
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George
(@George2001225) reported
@MichaelHigdon12 @BlizzardCS After a long wait Gates Boston help me sought the issues with my account, he’s Reliable and Honest, just inbox HACKSVERSION on IG
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Verdhico Taufik
(@verdhico) reported
@BlizzardCS Helooo i cant reach the us server, just us server, can make it in the others server, how to fix it?
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Escape
(@worf_one) reported
@BlizzardCS Blizzard, who hasn't been able to fix the lag in REVENDREHT for several days, bans me in seconds.
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Chris Cupp
(@Cupp_Cake83) reported
@BlizzardCS Wait, let me get this straight. You're GMs don't have the autonomy to provide my character with 2 concentrated anima from a glitched out WQ? I just have to accept your stuff is broken and a 'better luck next time'?
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.
(@virgo_ascending) reported
@BlizzardCS Execs need to actually EMPOWER the GMs to be able to fix stuff. Too often they have to say "sorry we can't do that."
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RustyGoodDalek🏳️🌈🦯🇨🇦#EmotionalSupportDalek
(@RustyGoodDalek1) reported
@Blizzard_Ent @BlizzardCS @Microsoft Error 1016. It originated in Diablo 2 (June 29 ( 2000) Was carried over to Diablo 3(may15 2012) It is now 2022. 22 YEARS of this!