Is Battle.net down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 13: Problems at Battle.net
Battle.net is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (76%)
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Online Play (15%)
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Glitches (4%)
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Matchmaking (3%)
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Game Crash (3%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melun |
Sign in | |
 Fair Lawn |
Online Play | |
 Piracicaba |
Sign in | |
 Stuttgart |
Sign in | |
| Hamburg |
Game Crash | |
| Cognac |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Sims
(@psims60) reported
@BlizzardCS There seems to be a large number of people stuck in game. Any update on a fix?
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Danny
(@Mundanedanny) reported
@BlizzardCS Don’t worry folks who have locked or inaccessible characters. I’m still getting the generic “having trouble connecting to server bs. Check your internet.” Yeah it’s my internet, check yo servers. 😔
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Last Rights
(@ShaneBuchman) reported
@BlizzardCS Everyone please Share this post as much as possible on twitter. Lets make sure everyone knows about the countless problems everyone is having with this game. We need to make sure blizzard gets as much bad PR as possible and starts losing money. only then will they fix it.
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Aticus
(@aticus1695) reported
@BlizzardCS Really disappointed with what happened this afternoon with maintenance. Everything fine for days but now my main is locked and new characters can't make games... please fix this fast.
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Warlin85
(@Warlin851) reported
@Quillen_Clan @BlizzardCS They have to manually free every character. They can’t reset servers because it added to the issue. It took 9 hours for my chars to be unlocked on Friday. Some people have claimed even longer. What a terribly sad mess this launch is.
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Sheeva Kamini
(@RealSheeva) reported
@AaronMi91826846 @BlizzardCS That's not how this works, nor an accurate representation of the problem. Moreover the employees at Blizzard are far too stupid to actually be able to do anything with the solution, if it were presented to them. Stay in your lane.
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mateo.garcia.21@gmail.com
(@mateogarcia21g1) reported
@BlizzardCS Joined 1 game, back to the same ****. What are you guys doing? This is day 4 of a AAA dev release and the same issues persist. Widespread refunds need to be offered at this point.
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Yohan
(@Yohan47282380) reported
@BlizzardCS I haven’t had the communicating error until now.. after the maintenance?? On console btw
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Shawn Bridges
(@Darchona) reported
@BlizzardCS That's funny I was playing just fine untill maintenance. Now I still get the same message I get when the servers are down 👎 total online play that I have been able to get with server issues is probably 3 hours.
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PoliticalTruth
(@PoliticalTruth) reported
@BlizzardCS Servers down AGAIN ... jesus. What a ******* mess of a launch - a bunch of people should be fired for this ****.
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redROOMLIVE
(@iamredroom) reported
@BlizzardCS Wouldn't fixing this mean releasing patches?! There have been no patches. I don't think you even know what the problem is!
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G_G
(@TrkyGrky) reported
@twitchguynoodle @RyanOfMidgard @BlizzardCS My experience is it should kick the in game character out of the game, which is why in Beta when this SAME thing happened people made new characters, joined a game, logged out and logged in the character they wanted to play. Either way weird issue.
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Ryan Hendershot
(@Fatmaniswak) reported
@BlizzardCS definitely been sad with the release of D2R I've only been able to play 3 hrs out of 3 days. Ps4-Fatmaniswak Favorite game created by blizzard but after 20 years I'd hoped server issues and connection problems wouldn't be a thing still. definitely feel like it should of been 10$
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redROOMLIVE
(@iamredroom) reported
@BlizzardCS Was working before the update.... now not working this is such a joke.
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RG | EyYoRob
(@Ey_Yo_Rob) reported
@BlizzardCS How is this a ******* problem. I cant play any of my characters because they are stuck in a closed game? are you ******* kidding me? Can y'all get a launch right?
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Large_Flask
(@Large_Flask) reported
@BlizzardCS Helloooo, any news on the character stuck issue?
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Tyler Dalton
(@Tyler_Dalton11) reported
@BlizzardCS Come on Blizzard... pretty amazing y'all cant fix your 20 year old game. Can fix your dumb game from my basement 2 days ago.
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Bobby
(@Binarymasta) reported
@BlizzardCS @Diablo Still broken..
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YEEE E
(@YEEEE39442943) reported
@BlizzardCS FIX YOUR GAME YOU MISOGYNISTS
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Erohw
(@forallthesin666) reported
@BlizzardCS THIS DID ******* NOTHING BUT BREAK THE ******* GAME, IT WAS WORKING JUST FINE BEFORE YOU ****** MORONS DECIDED TO START ******* WITH ****.... GOD, YOU GUYS ARE SO ******* DUMB!!!!! FIX YOUR ******* GAME YOU ******* IDIOTS!
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James
(@Iceman3599) reported
@BlizzardCS So you do maintenance to fix issues but now you made more of a problem and have no clue how long it will take to fix them. Guess the bright side of this **** show is Tuesday NEW WORLD is released
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josh tilton
(@joshtilton4) reported
@BlizzardCS 1.5hrs past maintenance and still unable to play and had no issues until you started maintenance, please reply to my DM so you can contact my Employer to let them know im not coming in because i waited all weekend to play and now im screwed
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Souless Cthulhu
(@SoulessCthulhu) reported
@DanKephart @ClassactWoW @BlizzardCS what error?
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DatNoobADAM
(@DatNoobADAM) reported
@BlizzardCS I had no issues prior to your “maintenance”. Now that your maintenance is done my like 84 toon says it’s already in a game and I started a new toon so I could play and it freezes on a black screen if I try to enter a game. I would say that your maintenance isn’t done
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Dan
(@FACExPLANT618) reported
@Hal_Goofler @BlizzardCS @Diablo Wow that’s rough. Did it fix itself yet? Or you still stuck? Mine came back thankfully after an hour at end time of maintenance
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cristian andres
(@Cristiann47) reported
@BlizzardCS Why are u guys even tampering with the game if all was going good? Don’t fix something that’s not broken you buffons!!!
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ketta
(@ketta88779211) reported
@BlizzardCS @ZacharymartinR i've liinked my psn account to blizzard via the code, been trying to play for about 4 hours now still says an issue accured while communicating with servers
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Dan Roggenburg
(@DanRoggenburg) reported
@Mjmorales231 @MarkMcC27861792 @BlizzardCS Lucky you dont have an AVX launch game issue. They refused to acknowledge it for the first 3 days til we compiled 2k complaints and were forced to edit their official comment to include it (LOL) They currently are not working on it over the weekend and probably wont be rdy mon.
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Mey Blackwing
(@MeyBlackwing) reported
@BlizzardCS My characters are still broken. They worked fine before the servers were shut down
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Kenneth Bonner
(@KBonner8385) reported
@BlizzardCS Next time you want to launch a game make sure it is out of beta test and the issues that was FOUND during beta test is actually resolved before dumping onto the masses.