Battle.net status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and game crash.

Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.

Problems in the last 24 hours

The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 19, 10:40 AM EDT	0	0
Apr 19, 11:00 AM EDT	0	0
Apr 19, 11:20 AM EDT	0	0
Apr 19, 11:40 AM EDT	0	0
Apr 19, 12:00 PM EDT	0	0
Apr 19, 12:20 PM EDT	0	0
Apr 19, 12:40 PM EDT	0	0
Apr 19, 1:00 PM EDT	0	0
Apr 19, 1:20 PM EDT	0	0
Apr 19, 1:40 PM EDT	0	0
Apr 19, 2:00 PM EDT	0	0
Apr 19, 2:20 PM EDT	0	0
Apr 19, 2:40 PM EDT	0	0
Apr 19, 3:00 PM EDT	0	0
Apr 19, 3:20 PM EDT	0	0
Apr 19, 3:40 PM EDT	0	0
Apr 19, 4:00 PM EDT	0	0
Apr 19, 4:20 PM EDT	0	0
Apr 19, 4:40 PM EDT	0	0
Apr 19, 5:00 PM EDT	0	0
Apr 19, 5:20 PM EDT	0	0
Apr 19, 5:40 PM EDT	0	0
Apr 19, 6:00 PM EDT	0	0
Apr 19, 6:20 PM EDT	0	0
Apr 19, 6:40 PM EDT	0	0
Apr 19, 7:00 PM EDT	0	0
Apr 19, 7:20 PM EDT	0	0
Apr 19, 7:40 PM EDT	0	0
Apr 19, 8:00 PM EDT	0	0
Apr 19, 8:20 PM EDT	0	0
Apr 19, 8:40 PM EDT	0	0
Apr 19, 9:00 PM EDT	0	0
Apr 19, 9:20 PM EDT	0	0
Apr 19, 9:40 PM EDT	0	0
Apr 19, 10:00 PM EDT	0	0
Apr 19, 10:20 PM EDT	0	0
Apr 19, 10:40 PM EDT	0	0
Apr 19, 11:00 PM EDT	0	0
Apr 19, 11:20 PM EDT	0	0
Apr 19, 11:40 PM EDT	0	0
Apr 20, 12:00 AM EDT	0	0
Apr 20, 12:20 AM EDT	0	0
Apr 20, 12:40 AM EDT	0	0
Apr 20, 1:00 AM EDT	0	0
Apr 20, 1:20 AM EDT	0	0
Apr 20, 1:40 AM EDT	0	0
Apr 20, 2:00 AM EDT	0	0
Apr 20, 2:20 AM EDT	0	0
Apr 20, 2:40 AM EDT	0	0
Apr 20, 3:00 AM EDT	0	0
Apr 20, 3:20 AM EDT	0	0
Apr 20, 3:40 AM EDT	0	0
Apr 20, 4:00 AM EDT	0	0
Apr 20, 4:20 AM EDT	0	0
Apr 20, 4:40 AM EDT	0	0
Apr 20, 5:00 AM EDT	0	0
Apr 20, 5:20 AM EDT	0	0
Apr 20, 5:40 AM EDT	0	0
Apr 20, 6:00 AM EDT	0	0
Apr 20, 6:20 AM EDT	0	0
Apr 20, 6:40 AM EDT	0	0
Apr 20, 7:00 AM EDT	0	0
Apr 20, 7:20 AM EDT	0	0
Apr 20, 7:40 AM EDT	0	0
Apr 20, 8:00 AM EDT	0	0
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0

April 20: Problems at Battle.net

Battle.net is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Battle.net users through our website.

Sign in (77%)
Online Play (11%)
Game Crash (6%)
Glitches (3%)
Matchmaking (2%)

Live Outage Map

The most recent Battle.net outage reports came from the following cities:

City	Problem Type	Report Time
Spearfish	Sign in	2 days ago
Ciudad Jardín	Sign in	2 days ago
Thionville	Sign in	7 days ago
Budapest	Sign in	7 days ago
Montréal	Sign in	9 days ago
Greenville	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Battle.net Issues Reports

Latest outage, problems and issue reports in social media:

Samito (@SamitoFPS) reported 15 seconds ago
@AlextremeQc @BlizzardCS Bro I couldn’t login to any accounts
lily (@kuY628pO663) reported 1 minute ago
@durpee82 @BlizzardCS @Blizzard_Ent fix this ****, and unban everyone who has been chat banned with account closures aswell, this is 2026, time to fix your ban system
alex johnson (@ajohnsonZM17) reported 3 minutes ago
@BlizzardCS the authentication servers for wow is down. Get a fix going. Keeps saying character not found for all zones
Raging Moon (@Ragingmooner) reported 3 minutes ago
@BlizzardCS @Blizzard_Ent @ATVI_AB Good evening. I recently experienced harassment from Blizzard/Battle.net customer service. How do I escalate this? I cannot find any options on the BNet website.
MMOWarrior (@MMOWarriorFTW) reported 4 minutes ago
@draekakitty @BlizzardCS shutup bootlicker. It has been 20+ years they should be better then this. The multiple windows of downtime every patch for a paid service should be refunded or comped game time.
EdDaHead (@EdDaFloatinHead) reported 5 minutes ago
@BlizzardCS Help! In Game Navigation isn't working! I'm not using any add-ons; I've selected the option in the Interface options. The issue is affecting only a single character.
Altina (@Altinariel_) reported 9 minutes ago
Hi! @BlizzardCS I require help with my elevated case, US108630468. I got the wrong item in the mail after crafting, and this issue is considering making me unsubscribe if not resolved
Rajit Singh Soni (@RajitSi88822490) reported 10 minutes ago
@BlizzardCS U can't even fix a problem of a user as gms kinda useless blizz is
Intol (@Intol0913) reported 14 minutes ago
@BlizzardCS And just not be able to finish the literal core storyline. Thats really unfortunate. Half my guild reporting the same issue.
Floriana M. (@TheRealKayan) reported 16 minutes ago
@BlizzardCS Is it possible that you look into and fix the Reputation buff from the Faire? It seems not to be working.. At All. Was looking forward to it, since early access disabled it
GV (@gv23) reported 22 minutes ago
@BlizzardCS Cannot log into any of my characters- all get the Character not found error. Restarted the game, restarted my computer- this is a Blizzard-side issue, not a player-side issue!
MMOWarrior (@MMOWarriorFTW) reported 26 minutes ago
@AJKinOHIO @LeeQuesada7 @BlizzardCS Lick those boots clean and keep making excuses for the repetitive issues they can never seem to fix even after 2+ decades.
Oscar Andersson (@OryOscar) reported 26 minutes ago
@Arkose001 @BlizzardCS @skiesti_ Doing that **** should be an instant perma-ban. Its absolutely bullshit to ruin the game for 9 players and wasting their time just because you're mad at Blizzard. If you feel the need to destroy for others because you're angry at something then you really have some deep problems.
Occupational_Hazard (@t_dwtd) reported 28 minutes ago
@BlizzardCS primal rage for Beast Mastery hunters is broken. It will not cast. It’s all over your forums and bug reports have been submitted. Can you confirm this is known and being worked on? Pretty massive part of the BM toolkit just unable to be used.
Quinton Evans (@Quinton93384091) reported 31 minutes ago
@BlizzardCS I have been unable to access my account since losing access to my phone. I haven't been able to login since the login server issue a few days ago and ticketing hasn't been proven useful Ticket Number: US108596409
altamijackson (@altamijackson) reported 32 minutes ago
@firefang78 @BlizzardCS Just came to confirm I am not the only one with this issue
UniquelyGaming (@GamingUniquely) reported 37 minutes ago
@Wowhead @BlizzardCS it’s your game, how can you now refund people the crests??? This is honestly an unacceptable response. Take responsibility for your mistakes and fix it
Harley (@Knottybigdog117) reported 37 minutes ago
@BlizzardCS is diablo IV down? login keeps failing and i've followed all the troubleshooting steps :(
Diademsus (@SteveDiademsus) reported 38 minutes ago
@BlizzardCS Why is my Vers only 11% when i'm decked out in vers gear? You guys need to fix this game. Its simple math. Get some coders who can actually do math. Grok can code better than your devs. This is getting stupid. Seriously.
Arcomador (@arcomador) reported 43 minutes ago
@BlizzardCS issues with Authentication/Battle.net logon servers?
Kyle Garcia (@KeelayOT) reported 43 minutes ago
@BlizzardCS Bummer. Been trying to log in all morning. It'll have me re-enter my on battlenet and still will say "disconnected from battlenet, would you like to reconnect?" on repeat. Looking forward to the fix soon glad you're on it
Z (@ZeeArcJook) reported 44 minutes ago
Is there anyone @BlizzardCS @PlayOverwatch who isn’t currently ****** women and can address the matchmaking issues?
David Smith (@EnterTheGecko21) reported 47 minutes ago
@BlizzardCS Has it been brought to your attention that the death counter for Magister's Terrace in M+ is not working? I've done a couple of +9s in there and it's not displaying.
Cecelia (@albedoXshall) reported 50 minutes ago
@Arkose001 @BlizzardCS @skiesti_ Throwing others games make YOU the problem
Altina (@Altinariel_) reported 53 minutes ago
Hi @BlizzardCS my escalated case: US108616519 is having some trouble! Please help me with this!
Dave Stagner (@DStag0620) reported 54 minutes ago
@BlizzardCS after the wow update all of my characters say “Character Not Found”. I restarted my pc with no fix.
Xspokengalaxy (@woodzy64) reported 54 minutes ago
@BlizzardCS cool i just won't play the game then. because it's still an issue and i can't connect. noone has replied to me on my ticket or here. ty
x - Shotslol (@Shotslol) reported 55 minutes ago
@BlizzardCS Bring the servers down and do real maintenance. Roll back the vaults too, mine sucked.
Knightmare (@8bithacker) reported 57 minutes ago
@BlizzardCS on PC. Yep, I reported it on the PC Bug Report forum a few days ago, and there are previous reports of the same issue on there with no answers. I'm not sure anyone actually looks at those forums.
coof cops (@realcoofy) reported 59 minutes ago
@BlizzardCS @Fayiette Every character gets a "not found" error. Creating a new character caused me to get put on the realm select screen with no realms having any characters on them.