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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Problems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Battle.net. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (75%)
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Online Play (15%)
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Glitches (4%)
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Game Crash (4%)
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Matchmaking (3%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Game Crash | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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joseph
(@XDWinky) reported
@BlizzardCS can anyone still not login?
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Ryan
(@Ryan62130540) reported
@BlizzardCS Hey, we get that problems happen. Could you meet us halfway and give us more frequent and detailed updates?
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KYStingerGT
(@Jonatha39773305) reported
@BlizzardCS This is not related to carriers so far as I can see. I have tried numerous hotspots, and moved both an Azure VM and an AWS around to numerous locations, even overseas and I still cannot login. This appears to be account related, as one of my 3 accounts can login. Hope that helps.
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Kylee Lynn
(@Lynnerbugg) reported
@nmvsolidus @BlizzardCS Why must anyone feel the need to call out their lack of communication and response times? This isn't a yelp review they're working if fixing the issue not posting on twitter. I just don't understand why so many people have to make a fuss over it being down for an evening.
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Matt Zona
(@Areeweblind) reported
@BlizzardCS How about working on compensation for the trouble caused?
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Jackie "Stressbot-9000" O'Malley
(@Jackietastic) reported
@Kitsunashi17 @BlizzardCS My husband (who's on the same server) is sitting right next to me and isn't affected!) :( He was on earlier today... like a lot... so maybe that's why he dodged the issue?
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Brian
(@mrbpconnelly) reported
@BlizzardCS you all really need to up your security protocols... how many attacks on authentication service should it have taken? It is bordering on ridiculous at this point
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Jimbo Jones
(@ZoMbMaNJones) reported
@BlizzardCS people are downloading random peoples caches because of this issue on the forums... this is a terrible on going issue...
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Manda
(@lenalynx) reported
@Pawsh1 @BlizzardCS Yep husband is playing fine and had no issues lol. I’m next to him stuck on a loading screen
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Cinder
(@crimson_cinder) reported
@BlizzardCS Getting a donor cache fixed my problem. I was missing the Avatar file and it’s contents
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Chase Gindin
(@Mastergamer6594) reported
@theomusial @BlizzardCS Wait two more hours and then be on the lookout for their tweet "We apologize once again for the inconvenience caused by today's outages and in-game connection issues. We're working to resolve this as quickly as possible!"
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Jack
(@Jack38759065) reported
@BlizzardCS i cant fix my camos i have diamond camo i dont know how to fix it
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Mr.tacosauce
(@Chakrakai122) reported
@BlizzardCS its been 3 hours since the crash not angry any updates guys
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Aiden
(@Aiden68014811) reported
@BlizzardCS Supposed to main tank for my raid soon... FIX THIS NOW!!!!
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Arianucho_GS
(@ArianuchoG) reported
@BlizzardCS 😢 I cant go to the raid With my guild 😔because cant login 😔
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Teresa R. Malson
(@trmalson7) reported
@BlizzardCS why is the fix taking so long and no updates..
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Chase Gindin
(@Mastergamer6594) reported
@benfsx @Ekos42815870 @BlizzardCS Imagine finding out the problem before Blizzard. LMFAOOOO what a ******* joke of a company. Thanks bro
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FritzVA
(@fritzva15) reported
@ATVIAssist @BlizzardCS MW Down for North America it seems, Cannot connect to servers at all. Get on this. Fix this ****.
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John Bartholomew
(@revealingjohn) reported
@BlizzardCS there is a bug with rogues. please fix their damage so that pvp is actually fun.
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HookemAZ
(@HookemAz) reported
@BlizzardCS It's a damn shame that some random on the wow forums figured out that replacing the cache folder with a working clients cache was the fix. Your tech team is literally stealing money. What an embarrassment.
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arm
(@f_theorem) reported
@BlizzardCS Can you tell us HOW LONG it's gonna take? 3 hours now, and I STILL cannot login to Runetotem. COME ON!!!! Tell us SOMETHING!!!!
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the crowing
(@Th3crowing) reported
@BlizzardCS found the fix. use this >The file required is DBCache.bin Program Files (x86)\World of Warcraft\_retail_\Cache\ADB\enUS\DBCache.bin from a friends cache folder as long as they're able to log in. worked for me!
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Sanguine Penguin
(@Chrynde) reported
@BlizzardCS I've been having the connection issue all day. Please send an ilvl 184 leather agi/vers/crit chest piece to Oresu-Sargeras as compensation please. Thx
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JACOB BAER
(@sinherogaming) reported
@BlizzardCS why can I log in to classic but not retail? Fix your stuff, just came home from work and my power is back on. The issue for people happened over 4 hours ago ffs
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Byagoona
(@Nyarlathotepc) reported
@BlizzardCS Hey at least we all get to listen to the login screen music now
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Hey, Bud, I'm the Dude 👏💩💣
(@The_Meathead) reported
@BlizzardCS FYI, issue still ongoing. Same error message. Scan & Repair do not seem to work.
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Ben Cademarti-Fong
(@Corvetteslover) reported
@BlizzardCS Still can’t log in. still same error. I’m already behind a week cause working retail during the holidays is horrible. Haven’t played that much since SL launch. Now this. Ugh 🤯 And need to sleep soon to wake up to another early morning at work. Wasted 2 hours of my life... 💀
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𝕫 𝕦 𝕘 𝕗 𝕠 𝕩
(@zugfoxwow) reported
@BlizzardCS It seems like it's an issue with the cache. There is a fix posted by a user on the WoW Tech Support forums (at your own risk ofc). The fact that it's so far taken 4 hours for Blizzard to push a cache replacement patch is quite embarrassing.
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chris alkiewicz
(@chrisalk) reported
@BlizzardCS I know you all are dealing with a ton of issues, thought this code is what I'm getting on my end. "You have been disconnected from the server (WOW51900319).
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MsZyri
(@K_Losch) reported
@BlizzardCS It's now 12:04am and I'm still getting immediately disconnected while my boyfriend who is sitting across the room can log into and out of my account with no problem. Is there truly no more information on this since 3h? And since it began at 6:30pm cst? :(