Battle.net status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.

Problems in the last 24 hours

The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0

April 29: Problems at Battle.net

Battle.net is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Battle.net users through our website.

Sign in (81%)
Online Play (8%)
Glitches (6%)
Game Crash (4%)
Matchmaking (2%)

Live Outage Map

The most recent Battle.net outage reports came from the following cities:

City	Problem Type	Report Time
Chinook	Online Play	9 hours ago
Pourrières	Glitches	13 hours ago
Auch	Sign in	2 days ago
San José	Sign in	2 days ago
Montarnaud	Glitches	3 days ago
Bellevue	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Battle.net Issues Reports

Latest outage, problems and issue reports in social media:

ぬりっち (@nurinuri_hs) reported 19 seconds ago
@BlizzardCS In Hearthstone, the Asia region is currently experiencing severe issues. Mobile updates take over an hour, and PC servers are too laggy to play. Could you confirm if the team is aware and investigate this?
momo 🥀 (@Aphidspirit) reported 6 minutes ago
@BlizzardCS can you guys fix the Mogu dungeon bug? People are getting stuck when the first boss on the right when he hits you and you fly up in the air and it DCs them and they can’t move bc the game things they’re cheating ? It happened last night when I was tanking for my guildy and even when they logged back in they couldn’t move. He’s experiencing the same issue again as well as other players in this dungeon.
Brett Brooks (@brettbrooks) reported 6 minutes ago
@BlizzardCS @Warcraft @WarcraftDevs If you guys truely believe this latest patch was retail ready, how about giving players the option of pausing their subscription. Would be no problem if the game is stable and working.
Michael Mercer (@mmorpglegend11) reported 8 minutes ago
@BlizzardCS @abbadonwarlock Im having same issue. I've done the same as suggested above. Still can't get in.
Trey (@ConebreadIH) reported 9 minutes ago
@BlizzardCS @abbadonwarlock same issue, logged out, restarted launcher twice, restarted computer, scanned and repaired
Andrew (@Andrew42095) reported 10 minutes ago
@Lumidoom @BlizzardCS I know you probably dont want any add ons but getting bugsack completely killed this issue for me. Having it pop up during a key was making me so angry so I had to get the add on unfortunately.
Andy Peoples (SuitableCakes) (@SuitableCakes) reported 15 minutes ago
@BlizzardCS how can I get help with custom keybind issue. The only information on how to fix I could find is reset them manually, but that still isn't working. The forums and support website doesn't have any other info.
xEvilRick (@RichardRic29265) reported 16 minutes ago
@BlizzardCS Broken already?
jimmynoskills (@jimmynoskills) reported 18 minutes ago
Hey @BlizzardCS Can you guys fix Algathar Academy? 30 minute timer with 2 minutes lost to RP alone is crazy. Should be a 33 minute timer. Thanks.
Zeffin (@ZeffinId) reported 21 minutes ago
@BlizzardCS Did you fix the no access to my warranty bank?
➹𝕷𝖚𝖒𝖎☾ (@Lumidoom) reported 22 minutes ago
@BlizzardCS Not a fix just a suggestion - if you have a custom HUD Edit Mode profile - try remaking a new one, not importing, just +New Layout and set it how you like. It's not ideal, but when I did this the error stopped.
Ren (@renazorionffxiv) reported 31 minutes ago
@BlizzardCS @Mordredd5 As someone also having this problem, I am hitting Play from the launcher, and getting hung up immediately before reaching the warband or character select screen. Not even realm screen shows up.
Kevin (@kevin49377727) reported 34 minutes ago
@BlizzardCS why didnt you guys fix the floors
Kevin (@kevin49377727) reported 34 minutes ago
@beccathibodeau1 @BlizzardCS Maybe we should all unsub. I dont feel like I should be giving money to a game that they wont even fix. Its goddamned annoying, all the hard work I put into my house and they cant even fix it.
Chris Lynch (@TheSularis) reported 35 minutes ago
@JS800201 @BlizzardCS My guy, issues are to be expected on a patch day. Nobody could get it perfect. They have had some SMOOTH patch days in recent times but this is just not one of them. Learn to have some god damn patience instead of whinging on the internet.
NatenSethsgma (@draeneiaddict) reported 41 minutes ago
@BlizzardCS PLEASE fix the Grand Yak! EVERY TIME I use it to mog someone, it freezes the game. LITERALLY every time I use it.
Ben (@DatBenShee) reported 42 minutes ago
@Lumidoom @BlizzardCS buggrabber and bugsack are the magic things to have it not show up. on another note, heard a lot of people who have not installed addons getting error's from the internal lua. took us a whole raid day to convince people to install the above two, so they could raid without popups.
Jacobie (@Jacobadams30) reported 49 minutes ago
@BlizzardCS yall ever get anything right when it comes to releases you make us wait and wait all day just for it to take even longer to even login and create a character i mean come on yall do yall not spend all day making sure this doesnt happen what is the issue every release
Joshua Peters (@Sniffer81) reported 50 minutes ago
@BlizzardCS Can’t login
Tiggy (@TiggyFPS) reported 51 minutes ago
@BlizzardCS Anyone else getting WOW51900328, I was playing the décor duel got disconnect a few times I thought it could been the game mode only time its happened. but now I cant log back in at all I just get "WOW51900328" I am from the UK playing American servers
Lucid 🐝 Bee (@LucidBee_) reported 51 minutes ago
@BlizzardCS ******* FIX IT OMGGGGGGGGGGGGGG
Daniel Faria (@DanielFharia) reported 52 minutes ago
@Warcraft The Brazilian community is outraged by the 40% increase in subscription costs. With all these problems, plus the drop in the dollar's value in our country, this is a total disrespect to our community. @BlizzardCS
➹𝕷𝖚𝖒𝖎☾ (@Lumidoom) reported 54 minutes ago
@johnnyd21988 @darkpurity993 @BlizzardCS Those are addons, as you can see from the post I have addons off to fix the conflicts so sadly that’s not a relevant option to the current problem.
Tony (@tonyyyy) reported 54 minutes ago
@BlizzardCS you guys rake in TONS of money on pre-orders, but can't EVER have a diablo launch service ready lmfao.
Bing bong (@Bingbong160) reported 54 minutes ago
@BlizzardCS So I received a 50+ day ban for your lousy servers? Been playing overwatch for 4 years. Today was the last day I’ll ever play. Genuinely disappointed. Great service.
trader chan (@traderchan) reported 54 minutes ago
@BlizzardCS cannot login hearthstone. Happened several times in these years. Unacceptable.
Kallandra ♿ (@Kallypants) reported 55 minutes ago
@BlizzardCS Hi, I'm a UK player who plays on a US WoW Hardcore server with my guild, and as of tonight, I am unable to log in to any US Hardcore server! I can log in fine to my EU servers, and every other US server... Do you have any suggestions please? Error 51900319
connor. (@birdwatcher1337) reported 56 minutes ago
@BlizzardCS Is there anyone else reporting gold disappearing? I have checked everything and I am missing a good chunk out of nowhere after getting an auction house error.
Vin727 (@Vin7271) reported 56 minutes ago
@RichardRic29265 @BlizzardCS Game looks like it was broken from launch
Buckshotscav (@buckshotscav) reported 60 minutes ago
@BlizzardCS through pretty much all of TBC Anniversary everyone has been getting LUA errors from viewing the info tab in the guild pane. These errors from occur even with 0 add-ons enabled. Any fixes on the horizon?