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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Battle.net. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (69%)
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Online Play (19%)
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Game Crash (4%)
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Matchmaking (4%)
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Glitches (4%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guarulhos |
Sign in | |
 Santiago |
Online Play | |
 Hamois |
Game Crash | |
| Hamois |
Game Crash | |
| Socorro |
Sign in | |
 Calgary |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewConweezie // GAWD
(@AndrewConweezie) reported
@BlizzardCS I cant access the ticket page after submitting because I cant login without the authenticator, so how do i see the next steps?
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astrea
(@notawiiu) reported
@SirSplashAlot35 @BlizzardCS honestly i don't think blizzard is going to address this issue until sometime after launch:( the way i got around it was by using my family members number who doesnt have cricket
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Nexuss
(@OrbitalNexuss) reported
@BlizzardCS My friend has lost access to their account due to issues with their authenticator not working. They have sent you guys 3 tickets regarding this issue and it still hasn't been resolved! Can they get some help please!
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sharkCastro
(@sarCCastro) reported
@BlizzardCS Everyone I know is getting this response after entering their phone number. Are you going to fix this or respond to people with a solution before the OW2 launches?
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Lucy
(@luceboxed) reported
@BlizzardCS can i please get an actual human to look at my case (86002254) all the responses i keep getting are just boilerplate copy and paste from a script and dont address my issue at all or any of the points. please. this is insane
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Matt Olah
(@OlahMatt) reported
@BlizzardCS @Blizzard_Ent So when is our free month coming? I'm sure the amount of time I've spent in queue surpasses the issues you had in 2008 and gave people free game time
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PascalFurth
(@MarlFurth) reported
@NewNoahBates @BlizzardCS Message #ANDREWHACK001 on Instagram he helped when I had similar issues And I was scammed many times I there recommend him best and trusted Message him #ANDREWHACK001
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AC
(@AC37448577) reported
@BlizzardCS can you all help me I submitted a ticket and a bot closed my ticket without helping me and did nothing I have a issue with my wrath classic account please be better then the Custer service I was shown already
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marco
(@marcodamone_) reported
@BlizzardCS if i don’t receive an answer or fix the situation will all my OW1 progress/items be deleted on Oct 4??
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Law
(@ksd415) reported
@saltynerd @BlizzardCS I've contacted support 3 times and every time is basically a "no" all they say is that cricket and metro aren't legally contract plans or some BS. I've never had any issues with any other company/app before blizzard, this is so annoying I guess we're forced to pay an extra $30.
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Karen McClelland
(@openseasn) reported
@BlizzardCS My DH can't get out of combat in ZM, I have to hearth to Orbis to get out of combat, & that only works if my hearthstone isn't on cd. Last time I reported this the solution I was given was "remove all my gear & die (problem you can't remove your gear while in Combat
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Brandon J. Bruce
(@sunhutzu) reported
@BlizzardCS Thanks for the reply. I've received multiple emails from GMs with issue IDs but can't reply directly because I can't add an Authenticator code after login. So I have to create a new ticket with my account info to reply. Now I can't do that because it creates a new ticket.
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Lumnum
(@Luumnum) reported
@BlizzardCS I have a problem. The country of my account is not the same as the region in which I live. I entered the country Japan by mistake. What should I do? I sent a ticket and there was no response for about two days.
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creature
(@juicebox402) reported
@BlizzardCS can i please get an actual human to look at my case (86002254) all the responses i keep getting are just boilerplate copy and paste from a script and dont address my issue at all or any of the points. please. this is insane
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Todd Hennessey
(@ToddHennessey3) reported
@BlizzardCS Thanks! I've already done this and received an email that seems to want me to reply to ticket online but can't b/c it wants authenticator.... See my problem?
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Samurai2077
(@_Samurai_2077_) reported
@BlizzardCS I’m having trouble with my Battlenet account I opened a ticket yesterday and I still haven’t heard back from anyone at all.
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Aoishiki
(@teaqei) reported
@BlizzardCS I have a problem. The country of my account is not the same as the region in which I live. i currently Reside in the UK but the account is set in north America i sent in a ticket and no response in 5 days
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уαssєя 💙♎️ 24NOV 🏆27 June🏆
(@Y8HRR) reported
@BlizzardCS hello can someone help about my account i had issue about phone number in my account
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Mondee
(@MondeeOZ) reported
Not going to able to play Overwatch 2 on launch after putting hundreds of hours into Overwatch because of SMS protect. So many people having issues with their region being wrong not allowing them to add a phone number. 7 day ticket response time according to @BlizzardCS
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MYNBITCH
(@TieVipe) reported
@BlizzardCS Can you help me to remove the authenticator? I can't login to my account on website and the authenticator application,because i changed my phone number the code was send to the old phone number. my account name: JEZZI
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Mofuk
(@mofuked) reported
@BlizzardCS Are you ever going to do anything to address these ******* queues in Wrath Classic? Your customers deserve better and your methods are not working.
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Michael M. Kaufman
(@jtthehazy) reported
@SeifSaa19620103 @BlizzardCS Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primecodes on Instagram for quick review and assistance.
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Spenser
(@SpenserGthatsme) reported
@BlizzardCS I was doing the quest Cold Hearted in Storm Peaks. I randomly die. Can't find my body. Use unstuck tool. Now I'm disconnecting whenever I login. Glad I waited 8 hours in que for no support when your game breaks.
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xiorr
(@xiorr_ow) reported
@BlizzardCS Hello I need help connecting my Xbox Live account to my active Battlenet account. When i try it says "Provider did not accept user authorization. Try logging out from your provider account and retry." How do i fix this issue?
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Drewskee
(@AndrewBullock_) reported
@BlizzardCS I've been having log in and connection issues with wow retail on dalaran is there a issue with the server rn?
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JP 💙💛
(@JPStreams23) reported
@BlizzardCS I can't even add my phone number and you guys keep sending me in circles trying to fix it. It's a post-paid number, monthly bill, and I had the same issue with Ubisoft and they were able to fix it. Please just help. I know I'm not the only one.
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Ezekiel zino
(@EzekielZino) reported
@hsith @BlizzardCS @Rous_Cybertech on twitter reviewed my acc when I got issue and support services aren't responding. So fast and reliable.
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Malte Lueers
(@MalteLueers) reported
@nmploltwo @BlizzardCS @Warcraft Actually pathetic how they fix the obvious WG bug
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SwiftSoundMusic
(@SwiftSoundMusic) reported
@BlizzardCS The thing is that Blizzard doesn't let me put my ph#. It just gives me a +1 country code. I live next to USA so that's why I've always have played in NA servers since 2017 with no problem... Until now. I submitted a ticket but it hasn't been replied to yet after 48+ hrs.
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Dave Ferreira
(@TheDaveFerreira) reported
Getting @BlizzardCS to respond to a simple purchase issue is impossible. 5 hours between communications? I guess I’ll just miss out on OverWatch2 day 1….