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Battle.net is an online gaming platform operated by Blizzard Entertainment. Is enables online game-play for games including World of Warcraft, Starcraft, Diablo, Hearthstone and Heroes of the Storm.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Battle.net. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Battle.net users through our website.
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Sign in (81%)
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Online Play (12%)
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Glitches (3%)
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Matchmaking (2%)
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Game Crash (2%)
Live Outage Map
The most recent Battle.net outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Sign in | |
 Adelaide |
Sign in | |
| Adelaide |
Sign in | |
| Central Coast |
Sign in | |
 Villefranche-sur-Saône |
Online Play | |
| Lyon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Battle.net Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Fu-Shan Yeung
(@Chris_Yeung98) reported
@BlizzardCS Please have a more secure way to recover or move the Blizzard Authenticator onto another device. Sending a 6 digit code via SMS and then entering your password to login onto the Blizzard Authenticator to regain access to it makes it easier for hackers.
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the one to be forgotten.
(@someonetobefor1) reported
@BlizzardCS i’m unable to log into overwatch, i keep getting an error code on ps4 : An error has occurred (WS-37398-0)
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BethanieJoy
(@BethanieJoyful) reported
@BlizzardCS I received a reply to my support ticket to recover my account and was asked to provide a new email address for my account. But when I click the link to update my ticket, it takes me to a login page. I still can’t log in yet (of course), so how should I send my reply?
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Nick DiVona
(@Nick_Divona) reported
@BlizzardCS I've installed two new games today via Steam and patched one more and have had no issues. My firewall is also not blocking any of this.
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Wigface
(@wigface87) reported
@BlizzardCS i have a problem where when i right click to turn my camera the mouse drops out and moves instead of the camera its not my mouse or my addons
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David
(@Havok34) reported
@BlizzardCS can we fix the no character screen
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☁️ia
(@claudiaontheWWW) reported
@BlizzardCS a52, got booted after a 3 min lag spike in Bastion. Got d/fed and now- black character screen
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Andrew Weaver
(@TheOptimister) reported
@BlizzardCS could somebody please reach out to me. Ive been talking with support off and on via email for a few weeks now and someone has now marked resolved after obviously saying there was still an issue.
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Scripish
(@Scripish) reported
@BlizzardCS My account was hacked and the email was changed on November 30th at 9:51 am and the issue still hasn't been resolved.
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Sallytown
(@Sallytown4) reported
@BlizzardCS You gonna fix Goxel the Devourer and give me back all the time I wasted getting to him?
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Drew Debessonet
(@EndorphinsSC) reported
@BlizzardCS @WarcraftDevs please fix and/or completely recode the world quest Swarm Defense. In 10-15 years of quests since sunbelt bombing runs and the tortollan seagulls I've never seen a more frustrating and broken quest. Couldn't even hit 45 targets in 6 minutes. Outrageous
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TommyHawkk
(@tommyhawkk) reported
@audeld @veryFragi1e @BlizzardCS are you still getting this error? If not what did you do to fix it?
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Stormy Lucero
(@stormylucero) reported
@BlizzardCS keep getting major lag and disconnects on area 52 any idea whats going on?
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TommyHawkk
(@tommyhawkk) reported
@Jadre19 @veryFragi1e @BlizzardCS are you still getting this error? If not what did you do to fix it?
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TommyHawkk
(@tommyhawkk) reported
@veryFragi1e @BlizzardCS are you still getting this error? If not what did you do to fix it?
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Alex Schwartz
(@SubliMango) reported
@BlizzardCS Character Stuck issues - unable to use the online “Character Stuck” help tool as it seems to be broken. Any issue with “character stuck” can’t be submitted as a ticket as you direct to the broken help to page instead. Unable to log into one character for 24 hours now
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Never Forget
(@KiyoKaiser) reported
@BlizzardCS just wanna say, I think u guys should find other ways than just tickets for people facing authentication app issues. My previous iPhone is completely dead and I just wanted to play HOTS and OW.. I logged in but can't play now because of the authenticator lock.
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Aleks
(@Unbeliever) reported
Hey @BlizzardEU @BlizzardCS do you have any plans to fix scaling of Legion/BFA legacy content? It's harder to do at 60 woth 170 ilvl than it was at 50. It's been over 3 weeks now...
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untoldirony
(@untoldirony) reported
@BlizzardCS fix your goddamn servers im losing elo for this bs
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Liberal_Not
(@LiberalNot1) reported
@BlizzardCS JH, The email login worked but never relieved my code in email. I don't want to go too far and lock my account.
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Sébastien Roegiers
(@MrPerimus) reported
@ggDoA @BlizzardCS I had the same problem and the next day I was still stuck, you can ask a GM to teleport you to safety there should be an option for that
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Philip
(@philipmymug) reported
@BlizzardCS yeah that’s it, like it’s not an overwatch ban, it’s an account ban like it tells me this blizzard account has been banned when i try to login
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TommyHawkk
(@tommyhawkk) reported
@Matheuws100 @veryFragi1e @BlizzardCS are you still getting this error? If not what did you do to fix it?
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James Aiken
(@jraiken1) reported
@BlizzardCS my character fell through the map and crashed the game. does it every time I log in to that one. tried in game known issue ticket. after a few hours it is either deleted or marked as fix but it isn't. can't open online ticket blizzard can't upload
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Liberal_Not
(@LiberalNot1) reported
@BlizzardCS It's hopeless. I can't login and I can't reset my password.
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Liberal_Not
(@LiberalNot1) reported
@BlizzardCS The email works but having a problem with my passy. I'm resetting it with my new email.
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Collin
(@SKY_ShadeCloud) reported
@ggDoA @BlizzardCS On my main I had this problem and popped a glider, it eventually killed me and I was able to respawn.
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Kelly
(@honeybiscuits0) reported
@Lou17Q @BlizzardCS I’m having this same issue it just started. When I made a new character. I logged into my other character and it was fine.
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holden stowe
(@thezentris) reported
@BlizzardCS Having trouble connecting to Area 52 US. Kicked me out and has been several attempts to get back in.
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Patrick McClouston
(@Dragorionsarge) reported
@BlizzardCS Area 52 is having issues. Took me like 15 minutes to relog in after it saying a character with that name exists I did get in just a heads up guys. Keep up the good work