Battle.net status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Battle.net reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Battle.net users through our website.

• Sign in (77%)
• Online Play (12%)
• Game Crash (6%)
• Glitches (3%)
• Matchmaking (2%)

Live Outage Map

The most recent Battle.net outage reports came from the following cities:

City	Problem Type	Report Time
Thionville	Sign in	2 days ago
Budapest	Sign in	2 days ago
Montréal	Sign in	4 days ago
Greenville	Sign in	7 days ago
Delbrück	Game Crash	8 days ago
Porto Alegre	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Battle.net Issues Reports

Latest outage, problems and issue reports in social media:

• 
  12:12 (@SalmanA42449722) reported 2 minutes ago

  @BlizzardCS @BlizzardCS Please open DMs for Ticket #103876921. My valid STC post-paid line is being rejected and the ticket was escalated hours ago with no fix. I've provided all the proof. I just want to play!

• 
  Full Metal Jayce (@FMJayce) reported 3 minutes ago

  My brother wanted to surprise me by buying a level boost to play TBC classic….. only problem is he bought the boost on the wrong server and blizzard has denied his requests for help twice and he’s just out 60$? Please help him he didn’t know @BlizzardCS @Blizzard_Ent

• 
  Altina (@Altinariel_) reported 3 minutes ago

  Hi! @BlizzardCS I require help with my elevated case, US108630468. I got the wrong item in the mail after crafting, and this issue is considering making me unsubscribe if not resolved

• 
  MMOWarrior (@MMOWarriorFTW) reported 3 minutes ago

  @AJKinOHIO @LeeQuesada7 @BlizzardCS Lick those boots clean and keep making excuses for the repetitive issues they can never seem to fix even after 2+ decades.

• 
  McTatorThot (@JzWulffe) reported 8 minutes ago

  @BlizzardCS It finally worked after like the 5th login attempt.

• 
  The Warlock's Den (@abbadonwarlock) reported 13 minutes ago

  @BlizzardCS Same issue as every last few weeks, stuck in the realm retrieval window -_-

• 
  Raging Moon (@Ragingmooner) reported 13 minutes ago

  @BlizzardCS As a 20 year paying customer, may I please know how I can submit feedback on what I and many others feel is considered poor customer service? This question has not been answered or even acknowledged in the tickets that led to the retaliatory warning nor in this thread.

• 
  Spacestation Gaming (@Spacestation) reported 16 minutes ago

  @ultraviolet_ow @T0MMATHAN yo @BlizzardCS can we fix this bug. TY

• 
  yoshem (@yoshem_) reported 19 minutes ago

  @BlizzardCS Like surely we have the technology in 2026 to at least add an in-game server selector if this problem is unsolvable

• 
  Vision (@Vision) reported 21 minutes ago

  @ItsChloe37 @wild_witchy_ @BlizzardCS Few have problems with your existence. MANY have problems with your insufferable behavior. Case in point.

• 
  Guiga (@guigabito) reported 24 minutes ago

  @BlizzardCS The week affix is not working in keys

• 
  Diademsus (@SteveDiademsus) reported 26 minutes ago

  @BlizzardCS Why is my Vers only 11% when i'm decked out in vers gear? You guys need to fix this game. Its simple math. Get some coders who can actually do math. Grok can code better than your devs. This is getting stupid. Seriously.

• 
  David Jane (@DavidJane4RL) reported 26 minutes ago

  @TestCorrections @BlizzardCS @PlayOverwatch such a garbage automated system n u guys dont even try to fix it

• 
  Dark Lord Bedard "98" (@cbh8898) reported 27 minutes ago

  @BlizzardCS @_MartinNielsen Bro is actually taking resources away from legitimate issues, please make corrupted ashbringer available again.

• 
  Raging Moon (@Ragingmooner) reported 28 minutes ago

  @BlizzardCS Loot bugged. Confirmed by CS it was a bug. First ticket was closed by AI and I was unable to ask further questions. Created second ticket. Led to refusal to correct issue (which was corrected many times in the past), which may be a change in policy (not stated), and I asked to

• 
  khral (@Karn338331) reported 32 minutes ago

  @RajitSi88822490 @BlizzardCS my best advice is to get your enjoyment out of blizzard games while you can, but be prepared to drop them when they inevitably **** you over with their automated systems and nonexistent customer service

• 
  Arnaud Ardans II (@Roadspill82) reported 32 minutes ago

  @BlizzardCS Yes, unfortunately I think my IP for some reason is triggering your security/firewall to deny access as all devices in my house continue to have problems. I did try a VPN and it worked, so it's got to do with my IP and your systems.

• 
  Zetalian (@BlahBlahblabbe1) reported 34 minutes ago

  @BlizzardCS Hello, my character became stuck earlier, disconnecting immediately upon login. The unstuck service did not work either. I have a daunting estimated 24 hour wait on my ticket, but that's... not exactly ideal. Can anything be done, or do I just tough it out?

• 
  Knightmare (@8bithacker) reported 34 minutes ago

  @BlizzardCS How are we supposed to get support for Diablo 4 when we have an issue? I've posted bug reports in the official forums and got no response. There's no way to open a ticket or anything like that. Why are we continuing to pay for premium content when we get no support?

• 
  Sussy Evil Mr.Grinch (@GrantCardo_x2g4) reported 35 minutes ago

  @BlizzardCS could u fix the problem with having 300ms every other game

• 
  john smith (@thewormj) reported 35 minutes ago

  @EdgarAllenBr0 @BlizzardCS I'm also having this same issue, I've selected the correct horse 5 times, over a dozen times now

• 
  ctrl ˚˖𓍢ִ໋˚.⋆ (@mkimactrls) reported 39 minutes ago

  @BlizzardCS @Blizzard_Ent @PlayOverwatch in the span of an hour 3 of my overwatch comp games have been shut down due to a “server error”. it seems like this happens every other day. and its extremely frustrating. will this be fixed soon??

• 
  Mohannad Jaghamah (@jackamah96) reported 40 minutes ago

  @BlizzardCS can I have a real game master review my ban appeal please I get the same ai generated response on all my appeals and I would appreciate if a real human reached out to me Issue ID: #108749937

• 
  Mortalux (@mortalux) reported 41 minutes ago

  @BlizzardCS can you guys Fix Reflection of Radiance proc rate reduction for hpal affecting inadvertently protection paladin also ? Its been 3 days that lightsmith for prot paladin is now unplayable because you guys used AI or and intern to program that ability sharing properties.

• 
  Spaceboy (@SiameseDreampie) reported 46 minutes ago

  @BlizzardCS the past two days I’m regularly getting stuck at the loading screen and being kicked for inactivity. I’ve been suspended 4 times now I just want to play drives :’) (I normally have no connectivity issues at all)

• 
  DApks33 (@apks33) reported 49 minutes ago

  @BlizzardCS Thanks for the reply! I've already filed two appeals, and I feel like I'm being answered by an AI! Support refuses to engage with me and keeps citing the rules! I understand support is very busy!!! But I'm not the only one facing this problem! Please help me!

• 
  :3 (@truluvawaits) reported 53 minutes ago

  was so happy i hit gm finally just to get banned its so annoying i only play kiri/mercy how do i get banned for that please fix it @BlizzardCS

• 
  Raging Moon (@Ragingmooner) reported 53 minutes ago

  @BlizzardCS @Blizzard_Ent @ATVI_AB Good evening. I recently experienced harassment from Blizzard/Battle.net customer service. How do I escalate this? I cannot find any options on the BNet website.

• 
  Eric (@OkEricles) reported 54 minutes ago

  @BlizzardCS I am referring to this causing the issue at hand.

• 
  AnonMaga (@AnonMaga2) reported 58 minutes ago

  @BlizzardCS seems to be some sort of latency issue. i am able to log in to characters now in Org MOST of the time. But am unable to log characters Most of the time in silvermoon.