Binance Outage Map
The map below depicts the most recent cities worldwide where Binance users have reported problems and outages. If you are having an issue with Binance, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Binance users affected:
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Transactions
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gukgil, Gyeonggi-do | 2 |
| Brympton, England | 2 |
| Judiciary Square, DC | 2 |
| San Miguel, Miranda | 2 |
| Paris, Île-de-France | 2 |
| Guayaquil, Provincia del Guayas | 2 |
| Realengo, RJ | 1 |
| Uli, Anambra State | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Francisco I. Madero, HID | 1 |
| Mocksville, NC | 1 |
| City of Euclid, OH | 1 |
| Antalya, Antalya | 1 |
| Peruíbe, SP | 1 |
| Kedawung, Provinsi Lampung | 1 |
| Cape Coral, FL | 1 |
| Ottawa, IL | 1 |
| City of Burbank, CA | 1 |
| Jandira, SP | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Podine, Opština Kolašin | 1 |
| Frankfurt am Main, Hessen | 1 |
| Chutiana, Punjab Province | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Faisalabad, Punjab Province | 1 |
| Ebersheim, ACAL | 1 |
| Belo Horizonte, MG | 1 |
| Andradina, SP | 1 |
| Goiânia, GO | 1 |
| Sevilla, Andalucía | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
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carmel caramelo
(@carmelucca) reported
@cz_binance @binance I had, but after months it was resolved. **** happens, now everything it's ok.
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Yang
(@Yang90404154) reported
@Ben61287210 I have 100K locked on Binance US. Do you know an attorney to help me get money back? Many Thanks.
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Jacques Pinpon
(@JacquesPinpon) reported
@maketheguap_ don't forget that BSC users come from Binance so "Why do people would use Gambit instead of Binance (which offers x125) ?". There is no reasons imo. BSC users don't get a **** about what is decentralized or not. So they will trade the easiest way = binance
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AmN' ひ
(@Amnbosss) reported
@cz_binance @binance I'm a newbie and I have transferred my 0.47 eth from binance to coinberry, another exchange, but instead of choosing erc-20 I chose bsc network and the coinberry exchange doesn't support that network and now my eth are gone. I didn't know that since i'm new. case#6493
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Noonecrypto
(@eGadget_info) reported
@cz_binance @binance I had a bad experience couple of months ago, I had the feeling that support was gaving me random answers untill a senior support was assigned and then everything was fixed, maybe the main issue with support team is lack of training
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زوربا
(@GreekZoorba) reported
@Rezimpex Not a bank account But A crypto wallet is needed If you wanted to open an account in #Binance just let me help you. In DM
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Kate Cryptomate
(@dronzxc) reported
@cz_binance @binance Case ID #71124518 Can you help me? All support guys don't know how to solve it or even can not understand what the problem is. I lost ~500 USD due too fail deposit.
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Joseph Roni
(@JosephRoni4) reported
@cz_binance @binance Binance customer support? You mean the dead customer support yeah? Which you never but never get the chance to speak with a real person. My Trc20 transaction failed somehow and I waited 1 month and 10 days to get it solved thanks to the slowest customer support ever on Binance
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Ahmad
(@AhmadFayyazC) reported
@cz_binance @binance #729921 Just an address verification. I think I am in low priority because it failed the first few times. Newbie problems. And this new proof was due to expire one day after submitting. It was not past 90 days when I submit. Been waiting for 2 weeks. Eager to use binance.
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Tabb's Community
(@JGTabb) reported
@binance PayPal workers have probably cheated people for more money in total than eth has been used for illegal use. (Btw yes a Paypal customer helped a scammer to scam me)
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CryptoDiva ♥️
(@CryptoDiva_10) reported
@cz_binance @binance #5359805 12/29/20 never received my ETH deposit and your customer support never answered my claim.
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Hamada
(@wtfhams) reported
@cz_binance @binance Customer service is good but recovery would be better. Lmk if you can help with with this Txid 4ae1838ed8a978d42fca49fa8a150ae607b91b3ab8071d9a1508f054fb4ef819
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Emir
(@eemiirss) reported
@cz_binance @binance Although I have been in constant communication for 20 days, I cannot shoot, this is a risk mistake. I have sent my required credentials to the support team as video and photos. No return to my mail, no support letter. Please help me. Case ID #71116132
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al.satoshi
(@al_satoshi) reported
@cz_binance @binance My case id is @JLSwipe nd his wrongdoings nd the way he cheats the swipe community,i have all the proofs against his wrongdoing nd time isn’t far till i take a legal route,but in cz i trust if u can help its shall be the most sorted one as sxp is aquired by binance…much love
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Sam
(@Sam75703970) reported
@binance @BinanceHelpDesk Case ID #71094177 withdrawal still processing from Wednesday to my bank card however I made a withdrawal today and that has gone through. Been waiting all day to speak to someone. HELP. Thanks
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