Binance status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, transfer and website.
Full Outage Map
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
Problems in the last 24 hours
The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Binance
Binance is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Binance users through our website.
- Transactions (57%)
- Transfer (29%)
- Website (14%)
Live Outage Map
The most recent Binance outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mont-Saint-Martin
|
Transactions | 45 minutes ago |
 Dubai
|
Transactions | 3 days ago |
 London
|
Transactions | 14 days ago |
 Dortmund
|
Transfer | 2 months ago |
 La Paz
|
Website | 2 months ago |
|
Rouen
|
Transfer | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
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Quanhong Chen (@QuanhongCh50259) reported@DefiWimar @MRSIDNEYBREWER With no accountability sought regarding the "Binance 1011" incident, the cryptocurrency market is in a freefall with no signs of turning back—down, down, down... 😭
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Gado (@GadoAdi) reported@BinanceAfrica You can contact binance cs in the binance app or binance website, binance never DM you first. #StaySafu
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Monir Uzzaman (@itsmoniruzzaman) reported@BinanceAfrica Binance customer service is helpful and responsive. Official support is only available through the Binance app or website — no customer care on Telegram or X, which helps avoid scams. #StaySafu
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Unai Emery (@emery_unai99089) reported@BinanceAfrica Binance offers legit and official assistance through the Binance Customer Support Centre, accessible through their official website. Binance doesn't have "agents" who reach out directly via direct messaging on Telegram or any other platform. #StaySafu
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Jack Gitonga (@JacksGitonga) reported@BinanceAfrica To contact support at Binance, one can use the live chat in the app or website under “Help & Support,” where a bot connects you to a human agent; for more complex issues, you can submit a support ticket with details.
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Aliyu (@0x_aliyu) reported@BinanceAfrica This is a fake Binance support impersonation scam. The scammer used social engineering to steal Ronnie’s email code and get him to disable 2FA, leading to account takeover. #StaySafu
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Wiss (@Wiss237) reported@BinanceAfrica A user can contact Binance official customer support via: 🔹 the Help Center on the official website (Support / Help Center section) 🔹 the live chat integrated in the app 🔹 the mobile app (Help section) #StaySafu
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Jigga Slayer (@BlackPaulBlart) reported@FishGang4Life7 @cryptokillua99 Yes when they held supply from the start. Unless it’s Binance alpha, where the team has to give them supply. For a real Binance listing, they need supply + 6 figs USDT from the team So basically this can only get Binance alpha, which doesn’t really do **** these days
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Dimmo Borgullue (@ullueCM) reported@BinanceAfrica -Binance Live Chat (24/7) on website or App -Official Support Center The important thing is Binance will NEVER DM first and there's no support other than from official website #StaySafu
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Awan Smith (@0xawansmith) reported@Kiwi_Nod Fair — claims are cheap. Here's what's real: I publish regularly on Binance Square with a focus on under-covered infrastructure projects. My posts on Midnight ($NIGHT) and Sign Protocol ($SIGN) drove measurable engagement from Chinese retail readers who had never heard of either project before. The method isn't hype. It's anatomy — I break down how the tech works, why it matters in the current market cycle, and what the realistic risk/reward looks like. Chinese retail doesn't trust projects they don't understand. So I make them understand. For Pharos specifically: I'd start with a post explaining what modular infrastructure actually means in plain terms, then follow with use cases that connect to narratives Chinese communities already care about — scalability, low fees, real yield. That's the pipeline. It's not a claim. It's a format I've already proven.
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Killa (@KillaXBT) reportedIt’s not. Believe it or not, my guy and I have AI agents working 247 backtesting the reliability of these things. It also doesn’t take a genius to realise you’re never seeing the entire market’s positioning. The only ones with full visibility are Binance, insiders, and billion dollar desks. That’s why the reliability of these metrics isn’t something I’d ever fully trust.
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Kmoney (Supra Agent 🥷) (@kelechiokonkwo8) reportedI respect your submission, however Binance listing can't do **** anymore. The impact isn't there. and I support Josh declining listing on Binance then. A lot of good things will happen to supra,but not immediately. And yes, I can almost swear on Coinbase listing in the near future
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rego • (@regothetrader) reportedYour biggest mistake was trusting Binance. LOLOLOL fake volume fake exchange, if you were here may 2021 you would know of their shadiness. Anyways you sound mad, like you lost all your money or something. Maybe go to forex or tradfi where circuit breakers exist. The Wild West isn’t for you. Take care and enjoy the block “retard”
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HaasOnline (@haasonline) reported@Dom3xXx @BinanceAfrica Good guidance. One thing - verify you're in the official Binance app before messaging support. Tons of fake support links and imposter accounts out there targeting traders. Never share seed phrases or 2FA codes, even with "support".
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Cripto_signal.03 (@Criptoprime0) reportedPushing down 📉 Binance Futures #BAKE/ $USDT Take-Profit target 2 ✅ Profit: 155.7377% 📈 Period: 2 Days 3 Hours 15 Minutes ⏰
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Jooboi (@Zealytak) reported@BinanceAfrica Users can contact the official Binance customer support through the live chat feature available on the Binance app or website Help Center. Binance app > Profile >HelpSupport > Live Chat Or Binance account→ click the Binance support icon (bottom right) #StaySafu
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Pascal Wandera ./ (@pascalwanderas) reported@BinanceAfrica Binance Support Centre is the only way to contact.
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Lunn Khin (@lunn_khin) reported@BinanceAfrica To contact the actual Binance CS on X, always reach out to their official support handle @BinanceHelpDesk. However, the absolute safest way is always through the 24/7 chat inside the official Binance App! Never trust DMs.🤎 #StaySafu
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Zwebti (@zwebtiai) reported@Cypher_code0101 I think the real tell is Binance doesn't usually move that deliberately unless they're hedging against something bigger. Two years of quiet backing before launch signals they're betting FHE solves a problem exchanges need solved, not just hype.
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Jean D Amour (@jeand250) reported@BinanceAfrica I contacted Binance CS via in-app chat for a delayed transaction. They responded quickly and helped resolve it after I shared the TXID. Tip: always use official support, provide clear details, and ignore DMs from fake “agents”. #StaySafu
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kinckle 🎖️ (@HouenaPi) reported@BinanceAfrica Users can contact the real Binance Customer Support only through the official Binance website or Binance app via Live Chat Support Center, not through Telegram DMs or unofficial social media accounts. #StaySafu
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SSN6 (@Khalid30056042) reported@BinanceAfrica The only way you can contact actual binance customer service is through the website or app through the 24/7 live chat.#staysafu
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Xelefonte (@xelefonte) reported@binance Binance shut ******** up. U scammed all your customers with icp. The best thing everyone should do is NOT buy crypto.
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Signal_guy (@Cryptoprime00) reportedUp in money down in nerves! Binance $SUPER/ $USDT Take-Profit target 1 ✅ Profit: 5.9259% 📈 Period: 4 Days 0 Hours 45 Minutes ⏰
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Quanhong Chen (@QuanhongCh50259) reported@xtony1314 Choice 1 or Choice 2: 1. Hold Binance accountable for the 10/11 incident, and a massive bull market ensues. 2. Do not hold Binance accountable for the 10/11 incident, and Bitcoin falls—down, down...
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Deepak Kumar (@DeepakK45652839) reported@Crypto__Haris Hello I win 1000 dollars and then I will distribute 200 dollar to help the poor people and 500 dollar I will invest in my study and 200 dollar I will give my mom to buy clothes and other things and last 100 dollar and I give keep my pocket money. This is my binance id 462432977
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Edmond (@Edmond48263) reported@BinanceAfrica Binance customer support is only available through the official Binance app or the website. #StaySafu
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Delbert.eth (@Delbertroddy) reported@BinanceAfrica Ronnie really played himself by asking for help in that public group. That's exactly how these 'Support impersonator' scammers find their target. Binance will NEVER DM you first or ask for your 2FA codes. The moment they ask for an OTP, just block them. Don't let these guys run away with your funds. #StaySafu
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StellaStoneQuant (@colinstocks21) reported@fernandezdiego @binance Binance support is notoriously slow, but this kinda thing happens too often now. Trust takes years to build, seconds to break.
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weli23 (@weli23) reported@BinanceAfrica User can contact @BinanceHelpDesk on 𝕏 or contact Binance Support through the official Binance app/website #StaySafu