Is Binance down?
No problems detected
If you are having issues, please submit a report below.
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Binance. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Binance users through our website.
-
Transactions (43%)
-
Website (29%)
-
Mobile App (14%)
-
Withdrawals (10%)
-
Transfer (5%)
Live Outage Map
The most recent Binance outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Grande-Motte |
Website | |
 Tucson |
Transactions | |
 Mexico City |
Transfer | |
| Auxerre |
Website | |
| Francisco I. Madero |
Transactions | |
 Peruíbe |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam
(@samsyr78) reported
@cz_binance @binance I responded so, cause i lost 100€ since 03April in p2p because of system error, then asked cs support. They said i shall get responce from another section in 60 min. Then i find now that i had late responce with wrong answer, which i didn't notice because i had no notification
-
Bipul
(@Bipul50733729) reported
@sonmdevelopment @binance What ******** snm done Scam with us .we bought 1snm=1.20$ now the selling rate is .75$ .and We Are saying to moon But These had Lossed our Money
-
Rahul
(@Rahul07131608) reported
@sonmdevelopment @binance Everybody notice company doing scan. The buying price of 1snm was 1.20$ and now selling price. 60$ What ******** going On Snm Looted Aur money
-
ed
(@edvarella) reported
@cz_binance @binance CZ please help, was buying BNB transaction completed but they not appeared in my account and my fiat which i bought those with, gone too.
-
Shawn Partovi
(@PartoviShawn) reported
@cz_binance @binance Case ID number: 944181 I lost such a large amount transferring BNB from my trust wallet to Binance because I did not include the memo. No one has responded since I’ve submit my case. Please help me. I need that money desperately for my family.
-
Steeve
(@SteevoDad) reported
@cz_binance @binance I created 10 case ID s at least and my issue is STILL not resolved! I lost tremendous opportunities. Funds that I wired on 4/7/2021 are still not in my binance account and I provided all the correct information. I need my funds and compensation Case ID X79Y2P-4O0K
-
BB-Crypto
(@BBaragoiu) reported
@cz_binance @binance I had a very good customer support service . Thank you Binance . Real professional team .
-
tienglim
(@tienglim1) reported
@cz_binance @binance #71088018 I hope I will get response from your customer support about scammer on P2P
-
oookayhooo
(@oookayhooo1) reported
@cz_binance @binance #582645 please help!
-
Legen DARY
(@Cryptolegendare) reported
@cz_binance @binance Request: 6841782! The account has been stolen (changed email without my permission) with a significant amount of money on it! No support and they stopped answering me. Tried to reach out many times but no response. HELP
-
miracle
(@miracle62709917) reported
@cz_binance @binance In my experience since I contacted with support@Binance I was very impressed for theirs patient and hard work , every time I received late reply,however my issue all completed and I am truly satisfied and I am very appreciate.
-
Trust - Crypto Wallet Support
(@Trust_Cryp) reported
@PartoviShawn @cz_binance @binance Kindly Dm me user for support.
-
Serhat Sahin
(@SerhatSahin62) reported
@cz_binance @binance You earn so much money from us. SOOOO MUCH!!! And you can‘t employee some workers for the CS. That‘s first not fair against us and second we are paying for that support. If you continue like this. I‘ll change the exchange. Fix your problems
-
Greg_Leroy
(@GregoryLeroy9) reported
@cz_binance @binance Love Binance, but I feel it's very difficult to simply having access to the custom support, always directed to Q&A which is not related and does not solve anything... :'(
-
AGCrypto
(@AGCrypt0) reported
@cz_binance @binance BinanceUS needs a lot of work from people taking weeks to get verified, errors when trying to buy crypto and ur customer support but I’m sure you already know this
-
El Cuh
(@guadxc) reported
@cz_binance @binance #837794 was previously verified, then I needed to be verified again. It's been a while, still pending. Please help.
-
Rich FRONTIER
(@thanphu79) reported
@cz_binance @binance Sometimes very slow, my buddy.
-
xJordan #UNLEASHxBTC
(@Jordan_RK) reported
@cz_binance @binance I mean it's a pretty awesome platform... I've never had occasion to bug support 🤔
-
corrine
(@Corrine_YYY) reported
@cz_binance @binance Late response... can you set up a customer service by phone,
-
Sir Doge-A-Lot.
(@ShinShady3) reported
@BillyM2k @RobinhoodApp @vladtenev True one of the first to give access to the masses en mass. Credit where credit is due for the largest #dogecoin marketplace. But no development in services since. Other exchanges have added dogecoin just thus year and binance even offers staking. Rh needs to get a move on.
-
El Professor
(@Cristia83922181) reported
@cz_binance @binance Please help money stuck in account ticket ID:947828
-
Chill Slacker
(@chillyslacker) reported
@cz_binance @binance This is how @coinbase made their money in 2017. "Support is too busy and by email only..." meanwhile held $100's millions in funds 6+ months on tons of users. Took the profits and then unfroze accounts with original "balance $ value" in crypto NOT quantity originally purchased!!
-
Christopher Broughton
(@Christo04535740) reported
@cz_binance @binance A nightmare to contact the support team. Waiting for >8hrs on the phone to talk to someone due to a verification issue. Absolutely love the platform but it’ll be so much greater with a support team to help out faster. BNB 🚀
-
Aleksei B
(@AlekseiB3) reported
@cz_binance @binance I don't have any bad experience with #binance support, but whatever, i leaves this comment here cos I love this project and wish it will grow larger!
-
Tesdog
(@barrall6) reported
@cz_binance @binance Wrost customer service but I don’t want to give my id in public social media
-
breakthis33
(@breakthis33) reported
@cz_binance @binance I canceled my fiat account before the ETF was complete and it looked like I was scamming, but I paid up and put in extra...please help so limited in US
-
Jason
(@jasonliudan) reported
@cz_binance @binance I am not sure about the case ID for my issue. My colleague sent unsupported BSC tokens to my BNB bep-20 address. Is it possible to get them back? 😰
-
Harmony One Coin
(@harmony_coin) reported
@cz_binance @binance How about all the gateway errors with “failed” transactions that actually end up going through. Or failed and you take it in as USD @BrianBrooksUS should be 👀 at this with .US it’s class action grounds. Thanks for facing the mistakes but locking up $ONE withdraws was on purpose!
-
DOGE & HOGE
(@Doge_n_Hoge) reported
@cz_binance @binance Does this count for @BinanceUS as well? I submitted two tickets and none of them were ever addressed. Not happy with the customer service and support
-
Cardano Power
(@CardanoPower) reported
@cz_binance @binance Your support ticket is #975815