Binance

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Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.

Problems in the last 24 hours

The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Binance Outage Chart 12/26/2025 22:50

At the moment, we haven't detected any problems at Binance. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Binance users through our website.

  1. Transactions (43%)

    Transactions (43%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (14%)

    Mobile App (14%)

  4. Withdrawals (10%)

    Withdrawals (10%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map

The most recent Binance outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Grande-Motte Website
United StatesTucson Transactions
MexicoMexico City Transfer
FranceAuxerre Website
MexicoFrancisco I. Madero Transactions
BrazilPeruíbe Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Binance Issues Reports

Latest outage, problems and issue reports in social media:

  • samsyr78 Sam (@samsyr78) reported

    @cz_binance @binance I responded so, cause i lost 100€ since 03April in p2p because of system error, then asked cs support. They said i shall get responce from another section in 60 min. Then i find now that i had late responce with wrong answer, which i didn't notice because i had no notification

  • Bipul50733729 Bipul (@Bipul50733729) reported

    @sonmdevelopment @binance What ******** snm done Scam with us .we bought 1snm=1.20$ now the selling rate is .75$ .and We Are saying to moon But These had Lossed our Money

  • Rahul07131608 Rahul (@Rahul07131608) reported

    @sonmdevelopment @binance Everybody notice company doing scan. The buying price of 1snm was 1.20$ and now selling price. 60$ What ******** going On Snm Looted Aur money

  • edvarella ed (@edvarella) reported

    @cz_binance @binance CZ please help, was buying BNB transaction completed but they not appeared in my account and my fiat which i bought those with, gone too.

  • PartoviShawn Shawn Partovi (@PartoviShawn) reported

    @cz_binance @binance Case ID number: 944181 I lost such a large amount transferring BNB from my trust wallet to Binance because I did not include the memo. No one has responded since I’ve submit my case. Please help me. I need that money desperately for my family.

  • SteevoDad Steeve (@SteevoDad) reported

    @cz_binance @binance I created 10 case ID s at least and my issue is STILL not resolved! I lost tremendous opportunities. Funds that I wired on 4/7/2021 are still not in my binance account and I provided all the correct information. I need my funds and compensation Case ID X79Y2P-4O0K

  • BBaragoiu BB-Crypto (@BBaragoiu) reported

    @cz_binance @binance I had a very good customer support service . Thank you Binance . Real professional team .

  • tienglim1 tienglim (@tienglim1) reported

    @cz_binance @binance #71088018 I hope I will get response from your customer support about scammer on P2P

  • oookayhooo1 oookayhooo (@oookayhooo1) reported

    @cz_binance @binance #582645 please help!

  • Cryptolegendare Legen DARY (@Cryptolegendare) reported

    @cz_binance @binance Request: 6841782! The account has been stolen (changed email without my permission) with a significant amount of money on it! No support and they stopped answering me. Tried to reach out many times but no response. HELP

  • miracle62709917 miracle (@miracle62709917) reported

    @cz_binance @binance In my experience since I contacted with support@Binance I was very impressed for theirs patient and hard work , every time I received late reply,however my issue all completed and I am truly satisfied and I am very appreciate.

  • Trust_Cryp Trust - Crypto Wallet Support (@Trust_Cryp) reported

    @PartoviShawn @cz_binance @binance Kindly Dm me user for support.

  • SerhatSahin62 Serhat Sahin (@SerhatSahin62) reported

    @cz_binance @binance You earn so much money from us. SOOOO MUCH!!! And you can‘t employee some workers for the CS. That‘s first not fair against us and second we are paying for that support. If you continue like this. I‘ll change the exchange. Fix your problems

  • GregoryLeroy9 Greg_Leroy (@GregoryLeroy9) reported

    @cz_binance @binance Love Binance, but I feel it's very difficult to simply having access to the custom support, always directed to Q&A which is not related and does not solve anything... :'(

  • AGCrypt0 AGCrypto (@AGCrypt0) reported

    @cz_binance @binance BinanceUS needs a lot of work from people taking weeks to get verified, errors when trying to buy crypto and ur customer support but I’m sure you already know this

  • guadxc El Cuh (@guadxc) reported

    @cz_binance @binance #837794 was previously verified, then I needed to be verified again. It's been a while, still pending. Please help.

  • thanphu79 Rich FRONTIER (@thanphu79) reported

    @cz_binance @binance Sometimes very slow, my buddy.

  • Jordan_RK xJordan #UNLEASHxBTC (@Jordan_RK) reported

    @cz_binance @binance I mean it's a pretty awesome platform... I've never had occasion to bug support 🤔

  • Corrine_YYY corrine (@Corrine_YYY) reported

    @cz_binance @binance Late response... can you set up a customer service by phone,

  • ShinShady3 Sir Doge-A-Lot. (@ShinShady3) reported

    @BillyM2k @RobinhoodApp @vladtenev True one of the first to give access to the masses en mass. Credit where credit is due for the largest #dogecoin marketplace. But no development in services since. Other exchanges have added dogecoin just thus year and binance even offers staking. Rh needs to get a move on.

  • Cristia83922181 El Professor (@Cristia83922181) reported

    @cz_binance @binance Please help money stuck in account ticket ID:947828

  • chillyslacker Chill Slacker (@chillyslacker) reported

    @cz_binance @binance This is how @coinbase made their money in 2017. "Support is too busy and by email only..." meanwhile held $100's millions in funds 6+ months on tons of users. Took the profits and then unfroze accounts with original "balance $ value" in crypto NOT quantity originally purchased!!

  • Christo04535740 Christopher Broughton (@Christo04535740) reported

    @cz_binance @binance A nightmare to contact the support team. Waiting for >8hrs on the phone to talk to someone due to a verification issue. Absolutely love the platform but it’ll be so much greater with a support team to help out faster. BNB 🚀

  • AlekseiB3 Aleksei B (@AlekseiB3) reported

    @cz_binance @binance I don't have any bad experience with #binance support, but whatever, i leaves this comment here cos I love this project and wish it will grow larger!

  • barrall6 Tesdog (@barrall6) reported

    @cz_binance @binance Wrost customer service but I don’t want to give my id in public social media

  • breakthis33 breakthis33 (@breakthis33) reported

    @cz_binance @binance I canceled my fiat account before the ETF was complete and it looked like I was scamming, but I paid up and put in extra...please help so limited in US

  • jasonliudan Jason (@jasonliudan) reported

    @cz_binance @binance I am not sure about the case ID for my issue. My colleague sent unsupported BSC tokens to my BNB bep-20 address. Is it possible to get them back? 😰

  • harmony_coin Harmony One Coin (@harmony_coin) reported

    @cz_binance @binance How about all the gateway errors with “failed” transactions that actually end up going through. Or failed and you take it in as USD @BrianBrooksUS should be 👀 at this with .US it’s class action grounds. Thanks for facing the mistakes but locking up $ONE withdraws was on purpose!

  • Doge_n_Hoge DOGE & HOGE (@Doge_n_Hoge) reported

    @cz_binance @binance Does this count for @BinanceUS as well? I submitted two tickets and none of them were ever addressed. Not happy with the customer service and support

  • CardanoPower Cardano Power (@CardanoPower) reported

    @cz_binance @binance Your support ticket is #975815