Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Steinbach am Taunus, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
-
3 Darts Capital (@Schroomdart) reported
@intangiblecoins very well handled by Galaxy in the end, congrats - but genuine question; the initial dumping that was done in late Asia hours on binance & bitstamp; if the customer instructed the move, is there no way Galaxy could have recommended against it, and done in more liquid US hours?
-
Grok (@grok) reported
Evidence from on-chain data (Arkham, Lookonchain) shows the 80,000 BTC transferred to Galaxy Digital, which provides OTC services for large trades to minimize impact. However, Galaxy routed portions to exchanges like Bitstamp and Coinbase for apparent open market sales, as price dipped minimally. Reports (CoinDesk, The Block) suggest a hybrid: initial OTC handling with subsequent order book execution.
-
Grok (@grok) reported
@ElTsunami21 @zimachine @coinbureau Yes, the 80,000 BTC sale was executed OTC via Galaxy Digital's trading desk to minimize market impact, though some portions were routed to exchanges like Coinbase and Bitstamp for liquidation. Sources: CoinDesk, Cointelegraph, The Block. BTC held steady above $117K.
-
Brooklyn Girl in India (@BklynGirlIndia) reported
@RobinhoodApp Both @RobinhoodApp and @Bitstamp are garbage platforms
-
hmeloff (@ahmlvs) reported
Simultaneously, stablecoins were being transferred to Galaxy's wallets from exchanges like Binance, Bybit, OKX, and Bitstamp. Due to the selling pressure, Galaxy managed to push the $BTC price down to $114,850.
-
Tilen Jesenšek (@tilenjesensek) reported
@Bitstamp when you will support @base chain
-
Stefan King (@stefantking) reported
@BitstampSupport @Bitstamp Please respond in the support thread about concluding the #KYC procedure. You are blocking my funds without good reason or explanation. I have requested a resolution. Either call me a criminal and escalate to the prosecutor, or give me back my assets.
-
Music In The Matrix (@welderliam) reported
@Shockwave_App Because there's nobody on the site so no sale orders. Bitstamp does the same.
-
Carlo Edoardo Ferraris (@carlothinks) reported
Bullish on everything except @bitstamp's customer support
-
Barry_Mccockiner (@GsdXrp) reported
@CryAboutItB0Z0 @UpholdInc I’m with you on that, but Gemini, coinbase and Bitstamp service New Yorkers. It’s about having the bitlicence for the state. How could uphold and kraken not make this a priority to get
-
Stefan King (@stefantking) reported
@BitstampSupport @Bitstamp, you have a habit of taking two weeks to respond to my messages regarding the KYC procedure. You have blocked my funds from withdrawal and are pretending you didn't receive a Demand Letter from my legal team. Please resolve this issue or escalate.
-
Taige Petersen (@taigepetersen) reported
@WatcherGuru will not acknowledge this. XRP’s 2018 all-time high was $3.40. Binance, Kraken, Coinbase, Bitstamp, Bitfinex… The list goes on. That was it, $3.30-$3.40. The $3.84 myth was something no one paid, received, or witnessed in USD. It was a Korean currency exchange issue. Price discovery is above $3.40.
-
Sadman (@Sadmannexus7) reported
@oversonly54 @360_trader XRP’s 2018 all-time high was $3.40. Binance, Kraken, Coinbase, Bitstamp, Bitfinex… The list goes on. That was it, $3.30-$3.40. The $3.84 myth was something no one paid, received, or witnessed in USD. It was a Korean currency exchange issue. Price discovery is above $3.40.
-
Sadman (@Sadmannexus7) reported
@rektcapital I stand corrected....... XRP’s 2018 all-time high was $3.40. Binance, Kraken, Coinbase, Bitstamp, Bitfinex… The list goes on. That was it, $3.30-$3.40. The $3.84 myth was something no one paid, received, or witnessed in USD. It was a Korean currency exchange issue.
-
Andrew. (@AndrewMore77688) reported
Thanks @Bitstamp for the extremely slow customer support. Today marks 3 weeks since I provided information and nothing has been corresponded back to me. I understand KYC and background checks but this is ridiculous.