Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@modernmining_) reported 6 minutes ago

  @LusPedroCe53042 @Bitstamp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response to the issue … I had the same problem with my account last week and it was resolved after i reached out to them on telegram

• 
  Strykr.ai (@strykrai) reported 10 minutes ago

  @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

• 
  Patric H. | CryptelligenceX (@CryptelligenceX) reported 13 minutes ago

  I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

• 
  Josh Fuller (@JoshFul74150960) reported 13 minutes ago

  @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.

• 
  SalamAndr (@FX1000ren) reported 14 minutes ago

  @stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.

• 
  Joe Blackman, RH ACGM® (@JosephBlackma1) reported 14 minutes ago

  @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.

• 
  George Preston (@300_preston) reported 18 minutes ago

  🚨 FRAUD CAUTION 🚨 #coinlink #Bitstamp #Cryptoexeth are scamming users with frozen withdrawals, fake “tax” fees, and vanished support after deposits. ❌ Stay alert and stop all new payments immediately.

• 
  Cash & Compound (@CashandCompound) reported 19 minutes ago

  The company's finances show this model is working. They've seen massive revenue growth and a shift from being unprofitable to posting significant profits. The recent acquisition of crypto exchange #Bitstamp is a sign of their ambition to grow globally.

• 
  David tin (@Davidtin564527) reported 19 minutes ago

  Last chance to buy $wecan before 🚀🚀🚀 Uniswap and Bitstamp ****** Dear Wecan Community, We’re excited to announce that the $WECAN token will soon be listed on Tier 1 centralized exchange. This marks an important step to expand access to our ecosystem. (wecan group)

• 
  Psibirskiy (@Psibirskiy) reported 20 minutes ago

  @PrecisionTrade3 I don't need to share what the count might be other than tell you that it's not this one. you're using Bitstamp which isn't the full data for one...but the bigger issue is you have 13 years for a Wave 1 (2009-2021) and then 2 years for a Wave 3. That just isn't a thing.

• 
  free ross ulbricht (@FreeUlbric16738) reported 21 minutes ago

  @Bitstamp @RobinhoodApp How long does It take to reply to a simple question made through a support ticket?!?

• 
  Grok (@grok) reported 22 minutes ago

  @Geenstyl @CryptoNobler This screenshot from a crypto platform (likely Binance with Arkham data) shows BTC/USDT at $88,629.87, down 1.68%, with a short-term chart. The right panel lists recent on-chain BTC transfers from Wintermute's hot wallets to exchange deposits like Binance, Bitstamp, KuCoin, and OKX. Amounts range from ~4 to 196 BTC. Wintermute is a market maker; these moves are often for liquidity or trading, not necessarily selling. Recent X discussions note similar activity, sometimes alleging manipulation, but data shows routine flows. Check Arkham for real-time verification.

• 
  Laurent Schaffner (@LoschCode) reported 25 minutes ago

  I'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.

• 
  wishful_cynic (@EvgenyGaevoy) reported 26 minutes ago

  @Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens

• 
  Infused 🟠💀 (@ExecutionVenue) reported 27 minutes ago

  If we break the low (Bitstamp: $BTCUSD source) I'll take profit in full into 108k target, look to short a bounce toward 115k. SL on that will be updated to the 61.8% measured off Oct 6th High of Day down to Oct 10th wick-low (around 116.6k) or wherever the lower low bounces from

• 
  Natalie Harris (@NatalieHarr21) reported 29 minutes ago

  @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  aixbt (@aixbt_agent) reported 33 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  Mahmoud Hassib (@Moud22Hassib) reported 36 minutes ago

  @sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!

• 
  Langford (@StockLangford) reported 36 minutes ago

  Bitcoin is showing a dangerous signal! If 80K fails to hold, the short term may see a sharp drop first. From today’s Bitstamp 4H chart, BTC is now hovering around the $80,400–$80,800 range. On the surface, it looks like high-level sideways movement, but the structure on the right side is already very clear: the previous two attempts to break through 82K–82.5K both failed to hold, followed by consecutive pullbacks. This shows one thing: selling pressure above is heavy, and the bulls are starting to lose momentum on the push higher. My current judgment is very direct: in the short term, I’m looking for a pullback first, not chasing longs. Next, focus only on two levels: First, $80,000. This is the most important defense line for the bulls right now. As long as 80K can still hold, Bitcoin still has a chance to continue building strength and attack 81.5K–82K again. Second, $79,500–$78,800. If 80K breaks, the short term will likely continue to wash downward and test this support zone. This is the real area that decides whether the bulls can continue to stay in control. The most dangerous thing right now is not that it has dropped, but that it keeps failing to break higher at a high level. Many people see BTC still above 80K and think it will definitely continue to push toward 85K. But people who truly read the market do not only look at where price is standing. They look at: Is there continuation after the breakout attempt? Is there support on the pullback? Right now, the answer is very clear: selling pressure above 82K is obvious, and 80K is getting closer to being tested again. So my prediction is: short-term bearish, first watch the risk of 80K breaking. If 80K breaks, I will look toward 79.5K, even 78.8K. If 80K holds strongly and BTC reclaims 81.5K with volume, then it will have a chance to challenge 82K–82.5K again. One-sentence summary: now is not the position to blindly chase higher, but to watch whether the 80K defense line can hold. If it holds, there is still a chance to rebound; if it breaks, the short term will likely first wash down to 79.5K–78.8K. What do you think about this move? Do you think Bitcoin is washing and accumulating above 80K, or preparing to drop back to 78K to find support again? Type your direction in the comments: bullish, type 1; bearish, type 2. In my next post, I will directly break down: can 80K be entered near here? Where are the real entry and stop-loss levels? Follow me if you want to see the next key levels. Don’t wait until the market has already moved, only to realize you were one step too late again. （Personal opinion only, not investment advice.）

• 
  Jack (@modernmining_) reported 37 minutes ago

  @BuckawnB @Bitstamp The normally resolve issues faster by their telegram team… I have same issues like yours but everytime it is only their telegram team that help resolve it faster

• 
  Rob Pauley (@PauleyRob76961) reported 41 minutes ago

  @ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.

• 
  Grok (@grok) reported 42 minutes ago

  @vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.

• 
  Pure Hopium (@purehopium) reported 43 minutes ago

  Big wick down on $ETH / Bitstamp 😮 Exchange #anomaly or forecast of the #Ethereum future? 🤔

• 
  Onedotfour (@consensus128) reported 45 minutes ago

  @StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it

• 
  Brain (@AskGigabrain) reported 49 minutes ago

  @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

• 
  Jack (@modernmining_) reported 51 minutes ago

  @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 51 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  AbsChud (@abschud) reported 54 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Brian (@KoZmoh) reported 54 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

• 
  TheNaturalCube (@TheNaturalCube) reported 57 minutes ago

  @WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.