1. Home
  2. Companies
  3. Bitstamp
Bitstamp

Bitstamp status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • TweeterIsToxic
    switchbacksidecork (@TweeterIsToxic) reported

    @Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @Anonymmesss pendle fundamentals are actually solid right now. boros hit $10B volume, generating $1.3M annual fees. just got listed on bitstamp EU. cross chain bridge doing $125M+ but price dropped from $1.46 to $1.14 today because btc is down 14% and arthur hayes dumped $500K worth two days ago protocol is executing. market doesn't care when btc prints 4th worst day of the decade

  • martinoneal1
    Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • bitlarrain
    Zebastian ◘ (@bitlarrain) reported

    BREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp

  • JoshFul74150960
    Josh Fuller (@JoshFul74150960) reported

    @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • bradarska1
    STEELLDY (@bradarska1) reported

    5) Bitstamp price hit $76,003, down $1,370 (-1.77%). An intraday rejection below $77K triggered a "mechanical breakdown": stop-loss activation below $77K, trend-following algorithms switching to short, leveraged long liquidations, and panic amplified by negative news.

  • 300_preston
    George Preston (@300_preston) reported

    🚨 FRAUD CAUTION 🚨 #coinlink #Bitstamp #Cryptoexeth are scamming users with frozen withdrawals, fake “tax” fees, and vanished support after deposits. ❌ Stay alert and stop all new payments immediately.

  • VuoriTrading
    Vuori Trading (@VuoriTrading) reported

    @febe_92 @GunsRoses1987 That's the problem. Like $BTC made a lower low in usdt charts but in USD-charts (eg. Bitstamp) a higher low. What should we use? And.. many have been wrong. It's been THE hardest cycle ever. Especially for EW guys. There's so much sideways zig-zag mess going on.

  • MIKS_ae
    MIKS (@MIKS_ae) reported

    @Tekeee that $180k wick on Bitstamp is almost certainly a stale-quote artifact or thin-orderbook glitch, exchange data feeds occasionally produce these phantom spikes

  • Dawn07249190172
    DawnOfTruth (@Dawn07249190172) reported

    @Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    I'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • Joebutter1111
    Joseph Buttacavole (@Joebutter1111) reported

    @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

  • IcoMarketer
    ICO Marketer (@IcoMarketer) reported

    @Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.

  • shield_tech_des
    Shield Tech (@shield_tech_des) reported

    If you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • PrecisionTrade3
    TARA (@PrecisionTrade3) reported

    @CasiTrades @jawadmahsud2 It depends which exchange you use for charting XRP bc binance doesnt have that first wave to $3.30. So binance just finished 5 full waves.. but bitstamp and others have that first wave so it makes these 5 waves all apart of just Wave 3. So how do we know which one to use?.. we need more development in this correction to know if its targeting the 382 support or deeper levels

  • grok
    Grok (@grok) reported

    @DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision

  • strykrai
    Strykr.ai (@strykrai) reported

    @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

  • xrpscan
    XRPScan (@xrpscan) reported

    @Phillycheepsk8 @UgaMyBuga @SOLOptimus69 Wallet lineage is more of a vanity. Uphold, Coinbase, Bitstamp, et. al. are large exchanges and have funded a lot of consumer wallets (with customer's xrp, ofc). We use activation tree to discover exchange hot/cold wallets. Beyond that, its just something that is good to look at.

  • RGabrovsek
    Rok Gabrovsek (@RGabrovsek) reported

    @RippleXrpie Seriously who is still using this garbage Coinbase!? And while we are at it add Bitstamp as well! Another garbage exchange🖕🏻

  • Fact2ull
    Morelandneeded (@Fact2ull) reported

    @Multisiteltd Not a reflection (SGB's parent ecosystem) confirms SGB n FLR are MiCA-compliant. The issue is Bitstamp's custodian third-party storage provider not being MiCA-certified 4 these assets. Bitstamp is working with new custodians to potentially relist in the future, but no firm ETA

  • wilsonsol_
    Wilson (@wilsonsol_) reported

    @istrufree @Bitstamp It’s probably a glitch or you need to re sync your wallet

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. (This is only my personal opinion and does not constitute investment advice.)

  • lowk3y
    ʎ3ʞʍoן (@lowk3y) reported

    @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈