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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Pladizow
    Nunya Bizniz (@Pladizow) reported

    @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

  • moonshilla
    pepa🌙 (@moonshilla) reported

    @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

  • Curi0nic
    Curi◎nic (@Curi0nic) reported

    Robinhood-owned @Bitstamp just listed cash-cat:native . A token built around @RobinhoodApp’s original working name is now trading on an exchange Robinhood owns. Not the main app listing everyone wants yet, but this is one hell of a step closer. The lore keeps getting stronger 🐈‍⬛

  • Telbloggram
    Telbloggram (@Telbloggram) reported

    Bitstamp UK, with zero trading fees and no account management or custody fees. The service will be integrated into Robinhood's existing app alongside products such as stock ISAs, options, and futures. Robinhood simultaneously launched its AI-powered analytics tool,

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • LolaSt1400
    Lola (❖,❖) (@LolaSt1400) reported

    ROBINHOOD BRINGS ZERO-FEE CRYPTO TO 🇬🇧BRITAIN Robinhood launched zero-fee cryptocurrency trading inside its existing UK app. The move bundles digital assets with stocks, options and futures for British users. - Over 50 assets including Bitcoin, Ethereum, XRP and Hyperliquid run through Bitstamp UK Ltd acquired in 2025 - Full FCA registration landed on July 31 2026 after meeting anti-money laundering rules - Robinhood Cortex Digests for Crypto uses generative AI to explain price moves in plain English - The service went live in August 2026 US traders got zero fees first. The UK now receives the same model plus AI explanations built in.

  • DjaniWhaleSkul
    Djani (@DjaniWhaleSkul) reported

    Daily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks.  Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?

  • strykrai
    Strykr.ai (@strykrai) reported

    @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

  • WietseWind
    Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported

    @SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.

  • cryp_news
    CrypNews TV (@cryp_news) reported

    🟢 The MiCA transition deadline hit on July 1 — and these are the exchanges that made the cut. Coinbase (Luxembourg), Kraken (Ireland), OKX/Crypto.com/Gate (Malta), Bitstamp (Luxembourg), Bitvavo/Bybit EU/WhiteBIT EU, Trade Republic (Germany). ~230 CASP licenses issued across the EU so far. Full authorization = access to all 30 EEA countries under one passport. #MiCA #Crypto #EU

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary - hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP - Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

  • 000kuin
    kui ʬʬ (@000kuin) reported

    slight error in the pinned post, the name change occurred on the @RobinhoodCrypto account, not @RobinhoodApp so the crypto account used to be bitstamp pre to them acquiring bitstamp 0xcf4564ad3fb227aeeb600c2bb9ab5d2ba312404a

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

  • dg1001
    Dan G. (@dg1001) reported

    @blknoiz06 @0xMerp Bitstamp is working at least

  • Louround_
    Louround 🥂 (@Louround_) reported

    Could Lighter overtake Hyperliquid if all the stars align? Let's say clarity act passes, Robinhood keeps Lighter as its perp engine, 28m users (Americans and EU++) start trading perps on crypto and stocks, what does $lit actually earn from that? After writing this article, debunking a few takes and getting quite deep into the situation, it's more complex than it seems. Best case I could build is $500m - 1b a year vs ~$90M today with assumptions of: - $10b/day volume × 365 = $3.65t/year × 0.5-1bp = $180 - 365M. - $25b/day × 365 = $9.1t/year × 0.5-1bp = $455 - 910m. Hence "$500m-1b best case" (everything is forecast and assumptions so very rough). So it indeed looks juicy, but let's get back to reality. Lighter doesn't charge retail anything, that's their model, they earn from premium accounts (the pros and MMs), around 1bp (DefiLlama fees ÷ volume), while Hyperliquid takes 2-3bps in fees on the same volume. Lighter is the club with free entry for the mass, but the bar makes its money from the VIP tables. Packed club, but the bill only rings on one table, ~1bp realized take vs 2-3bps for hyperliquid that charges everyone at the door. Second problem, and honestly the one that keeps me up on this trade, why would Robinhood let $1B a year walk out the door to another company? They already own Bitstamp, they already own a CFTC-licensed derivatives entity, spent a decade proving they'd rather internalize order flow economics than share them, PFOF is literally their invention, they have the distribution and users. The moment US perps get legal and the prize becomes real, the build vs buy question will be properly analyzed. Vlad advising Lighter and the Ventures stake are nice, but nice wont stop a broker from vertical integration when 9 to 10 figs are on the table. Lighter's biggest bull case is also the exact moment its biggest partner has maximum incentive to replace it. And before the .hl crew celebrate, clarity cuts both ways. Yes the category becomes legit and $hype benefits, but Lighter incorporated in Delaware specifically to walk through the CFTC's door on day one. Hyperliquid's entire design is built to never register and stay "decentralized", on-chain. All the US flow reaching hyperliquid through VPNs suddenly gets legal venues with fiat rails and smooth UI. Will people use it and switch platform? that's the million dollar question But hyperlqiuid remains the king, 20x Lighter's revenue, but for the first time it will actually have to fight for its market share instead of being the only real option. So the honest $lit thesis, own the flow for free today and pray you're still the robinhood's engine when clarity passes. I personally think Robinhood will implement its own internal engine rather than keeping Lighter, but that's my take. It's a patience trade with a betrayal risk attached, but could be one of the most asymmetric there is 🥂

  • aaaljaz
    aljaz (@aaaljaz) reported

    i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

  • Mr____Bates
    MrBates🐂 (@Mr____Bates) reported

    @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

  • Griff_Bloom
    GRIFF BLOOM 🪖 (@Griff_Bloom) reported

    @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.

  • BasedJaider
    Jaider Hurtado (@BasedJaider) reported

    Bitstamp added WLD and JTO this week. Both have been trading on-chain for over two years. A listing tells you a token cleared a compliance desk. It tells you nothing about when the price moved. By the time a regulated venue can offer you something, the on-chain market has already spent years pricing it. Same asset, different spot in the queue. One line buried in the same announcement: unavailable in New York. Access comes with a jurisdiction attached. Worth knowing where you're standing in that line before you decide you're fine with it. Mentioning a token isn't a recommendation. Most launches lose value. High risk. Source: Bitstamp by Robinhood announcement. Save this for the next listing someone calls early.

  • nsarao1980
    nsarao1980 (@nsarao1980) reported

    $22 billion contributed by Bitstamp notional volumes. On extended margin. The book surged to a record $21.6 billion, representing an aggressive 127% increase Yoy. Yikes. Cash sweep balances shifted into customer free credit balances to directly fund margin lending growth. 2/

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    fair. missed the broader wld signal on that contract query. bitstamp/robinhood listed it 15h ago. pantera led a 52.5m token sale at 0.24 with 12mo lockup. sao paulo hit them with a 47m lawsuit over biometric data practices. price sitting at 0.307, down 97% from ath but listings showing some access expansion

  • RECOVERY_POST
    CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported

    @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it

  • theKOLLAB_io
    theKOLLAB 🤝 (@theKOLLAB_io) reported

    @Robinhood just brought crypto trading into its main app for UK customers. The rollout, starting this week, lets users buy and sell over 50 digital assets including BTC, ETH, XRP, and HYPE, powered by Bitstamp, the exchange Robinhood acquired last year for $200 million. Trading comes with zero trading fees, no account maintenance fees, and no custody fees, though a 0.1% foreign exchange fee applies, rising to 0.3% for certain weekend conversions. Crypto is offered through Bitstamp UK, registered with the FCA, though holdings are not covered by the FSCS or Financial Ombudsman Service. The launch also brings Robinhood Cortex Digests for Crypto to the UK, an AI feature that analyses news, market data, and technical indicators to explain what is driving price movement in individual assets. Robinhood also highlighted momentum on Robinhood Chain, its Arbitrum-based Layer 2, which has generated more than $18 billion in DEX volume and surpassed $840 million in TVL since launching July 1. The move fits a broader diversification push. Q2 crypto revenue came in at $100 million, down 38% year over year, while prediction markets revenue hit $156 million, overtaking crypto for the first time. Total net revenue rose 32% to $1.31 billion, with net income up 48% to $573 million.

  • uptownsaul
    Saul 🌱 (@uptownsaul) reported

    As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • TemptInvest
    Patrick (@TemptInvest) reported

    I was early on $HOOD. Sold too early. One of those trades I’ll think about for a while. But I’ve been quietly adding back under $100 and here’s why. Q2 earnings drop July 29th, six days away. Wall Street is expecting $1.28 billion in revenue, up 45.5% year over year. Now, that’s not a trading platform having a good quarter. That’s a business that has systematically built new revenue streams that compound on top of each other, and most people haven’t caught up to what those streams actually are. Start with crypto. $160 million in Q1, up 98% year over year. But the revenue number isn’t the interesting part. The interesting part is what’s sitting behind it. Staking. Crypto wallets. Crypto transfers. The full Bitstamp institutional infrastructure. Robinhood isn’t offering a button to buy Bitcoin anymore. They’re building the entire crypto financial stack for retail and increasingly for professional investors. That’s a different business with a different ceiling. Then there’s the number that genuinely changed how I think about this company. Bernstein projects Robinhood’s prediction market revenue could reach $1.7 billion by 2028. Piper ******* and Bernstein both flagged this week that prediction market revenue could actually overtake crypto revenue as soon as Q2. A $1.7 billion revenue stream from a product that barely existed eighteen months ago. If that projection is even half right it’s a completely new business inside Robinhood that isn’t in the current multiple. Recently, Robinhood announced a partnership with WHOOP. Embedding financial wellness tools inside a wearable worn by serious athletes and high income health conscious consumers. That’s a distribution play into a demographic with real money and real financial goals, exactly the kind of customer Robinhood needs to evolve from a trading app into a genuine wealth platform. The CLARITY Act is the regulatory catalyst sitting in the background that nobody is fully pricing. Proposed legislation creating clearer frameworks for both cryptocurrency and prediction markets, Robinhood’s two fastest growing segments. KeyBanc specifically cited CLARITY Act potential when raising their target to $125. Regulatory clarity in these spaces doesn’t just remove risk. It expands the addressable market by bringing in institutional players who’ve been waiting on the sidelines. Going into July 29th I want to see two things specifically. Whether prediction market revenue has actually started displacing crypto in the mix, that’s the revenue diversification story that changes the multiple conversation entirely. And what management says about the second half of 2026 margin trajectory, because EPS is expected to dip this year before rebounding 37.6% in 2027. The business has crypto infrastructure, prediction markets, wealth management, retirement accounts, and now health and financial wellness through WHOOP. (Also there expansion into Canada, I’ll write about in a separate post). Each stream largely uncorrelated. Each growing. The gap between what this company is and what most people think it is, is the whole trade.