Bitstamp

Is Bitstamp down?

Some problems detected

Users are reporting problems related to: transactions and website.

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/04/2026 21:25

January 04: Problems at Bitstamp

Bitstamp is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeQuickende11 @TT (@JakeQuickende11) reported

    @Bitstamp @Bitstamp @BitstampSupport will never listen to its customers. What I find irritating is their level of ignoring issues needing urgent solution from their wack customer support team

  • BitcoinBob BitcoinBob (@BitcoinBob) reported

    @BitstampSupport You should do a better job of communicating things like pausing SEPA transfers, that's the sort of thing that can give a regular customer the jitters, it made me really worry that Bitstamp was having a Mt Gox meltdown! Put this stuff plainly on your website, not just the blog...

  • small__arms Dan Armand (@small__arms) reported

    @Bitstamp Loved @Bitstamp until they promised me access to my airdrop 6 months ago and have yet to give an update. This taught me the most important thing in Crypto.. Self Custody is the only way..

  • RiseXBT Rise🍉 (@RiseXBT) reported

    @Bitstamp usd to usd withdrawal just arrived in my bank acc after 10 minutes…. Sending usd and receiving nzd takes about 8 hours. Back in 2017 this **** used to take like 5 days to arrive, what a world

  • S68261330 S (@S68261330) reported

    @3commas_io Need DCA bot support for bitstamp!

  • JohnStr15626970 Bluest In Montana (@JohnStr15626970) reported

    @Bitstamp If the dollar is worth nothing do you think a bit coin will be the ticket? I think it will be so bad money won’t mean ****, if things fall it will be a barter system. 25 9mm hollow points for a chicken.

  • MyTruthStorm Carl Gottstein nysrpa.org #NRA #prolife #TomKing (@MyTruthStorm) reported from East Greenbush, New York

    @Bitstamp like 90% of crypto is down

  • Briggs_Gj Briggs Gray (@Briggs_Gj) reported

    @RTavelBesson @Bitstamp Just be careful down here if you have any stuck transaction issues is better you contact blockchain_solution on Instagram they are well known and confidential.

  • Dejan3fke Dejan Trifunovic (@Dejan3fke) reported

    @Bitstamp They delay in my case for 3 weeks. So so horrible, always same answers.I have feeling they have some serious issues and that we might lose all here.

  • muktisbudi muktisbudi - dusthunter (@muktisbudi) reported

    @Kripto_Pirat @Bitstamp Yo brooo...please support me

  • JoseFre75856928 Jose Freitas (@JoseFre75856928) reported

    @Bitstamp for what I would get for it... I even asked if u would manage (investing) that money for me and an ambiguous answer was given.  I was very disappointed when I found no support whatsoever, that money was just for some sort of membership that I never had any support, seeming a comp

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp Over 4 million people who don’t have access to the polygon network using your platform 😕

  • jurezih Jure Z 👾🤲🤖 (@jurezih) reported

    Wow. Super dissapointed at what has become of @Bitstamp. My first (and 🇸🇮) crypto experience with exceptional support turned into a bunch of canned responses.

  • PaulMeriweather Paul M (@PaulMeriweather) reported

    @ConsumerWD Do you have any suggestions on who can help me get my funds returned from @Bitstamp and their CEO? I have a mortgage, car ins., health insurance & 2 kids in college that I need the funds for and they just keep saying be patient. They've held my money since April 18th

  • maskobuilds Ovsenjak Tomaz (@maskobuilds) reported

    @TweetsOfSumit @binance hmmm would recommend bitstamp if you need crypto as a service 😎

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp I’d rather find out when bitstamp will support the polygon network 🤞

  • WietseWind WietseWind - 🛠 XUMM @ XRPL Labs (@WietseWind) reported

    @PaulMeriweather XUMM is a non-custodial wallet, which means that everything you do on the XRP Ledger you can see in XUMM and vice versa. It is very sad to hear that you are having issues with Bitstamp, but I'm afraid there is nothing much XUMM nor I can do to help you in this case.

  • Nikhedonia4 Nikhedonia (@Nikhedonia4) reported

    @lIllIlllIIIll Would love to be, but @Bitstamp has not released $SGB #SGB coins to #XRPHolders from the USA, “ due to some technical stuff on USA server side “ / or maybe all crypto entities just don’t wanna deal with US government BS. I vote the latter.

  • Cagivos Crypto_Cag (@Cagivos) reported

    @Bitstamp Stop scamming your users please. Only thing that has **** going in crypto is #hex

  • robfirstname Rob W. (@robfirstname) reported

    @SongbirdComm Let's not forget, @bitstamp said they would participate in the airdrop of $SGB back in December... everyone but US customers and Singapore got theirs. Last update was in Feb stating they were working on "the mechanism" not a peep since. @BobbyZagotta update please?

  • sirikhalsa5 asymmetrical (@sirikhalsa5) reported

    @IncomeSharks Weird my obv is breaking down allready on bitstamp chart ??

  • WeyKeller wey keller (@WeyKeller) reported

    @Bitstamp @TheDailyHodl bitstamp is a **** exchange

  • FEL_III FL (@FEL_III) reported

    @BTC_JackSparrow @Bitstamp These guys just froze my withdrawals without notice asking for source of income from 2017...wtf is going on here. Employment stubs, bank statements, etc. I can't find this **** 5 years later.

  • TomCrui41280707 Tom Cruise (@TomCrui41280707) reported

    @HbarTower I hope you are well. I’d like your Input. What other exchanges are user friendly buying HBAR. Bitstamp is not allowing ACH deposits to purchase more HBAR, and their customer service has been useless.

  • cryptonym Cryptonym (@cryptonym) reported

    @xrp_prime I have a tiny gap in my chart at .58727 from Jan 31 on my 30 min bitstamp. that could still hit and we’d barely have a higher low in this range. My uneducated prediction is we move sideways until fed minutes scam wick down and relief rally. I hope 🤞

  • Shadowmn50 Justin (@Shadowmn50) reported

    @Bitstamp **** bitcoin! American dollars are for me.

  • FrenchyKeto Frenchy_Keto (@FrenchyKeto) reported

    @Bitstamp Hi @Bitstamp ! Since Flare network will be launched on July and possibly the relase of the FLR token would the US customer have the same as SGB to get their token? Thanks

  • PloverXr XRPlover (@PloverXr) reported

    @SongbirdComm @Bitstamp #SGB USA PLEASE What bad Karma and terrible PR you are invoking!!

  • saman762904602 TO THE MOON 🚀🚀🚀 (@saman762904602) reported

    @Bitstamp Hi @elonmusk #babydogearmy is waiting for you, we want to trade babydoge in #kucoin as soon as possible, please help us now 1.5 million people are looking at your tweets

  • Dejan3fke Dejan Trifunovic (@Dejan3fke) reported

    @Bitstamp @BitstampSupport You actually dont want to help!