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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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ʎ3ʞʍoן (@lowk3y) reported@aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈
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𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported@projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.
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Iso Ledger (@JamesDula82) reportedDark Defender posted "The Chart That Did Not Move." The claim: a Fibonacci structure drawn in September 2023, never redrawn, that called every major XRP level years ahead, including the exact bottom of the correction that just ended. Clean. Orderly. Floor held, surge followed, three confirmed closes, leverage "flushed out within a day." Here's what actually happened inside that window. On August 22, XRP printed a 37% wick on Bitstamp, from $1.697 down to $1.067 and back to $1.448, all inside one minute. Other venues like Kraken and OKX showed far smaller moves. It happened days after a 60%+ weekly rally that briefly topped $1.69. Market-wide liquidations hit roughly $1.35 billion in 24 hours, with about $500 million in longs cleared in the acute phase. XRP's own long liquidations that day were the largest since October 2025, per CryptoQuant, yet open interest still sat at $3.66 billion afterward, so calling it "flushed out" overstates how much leverage actually left. That entire event gets one line in the article. No 37%. No scale. The most violent single-venue move of the whole eight week "test" window gets reduced to a quiet cleanup. That's the surface problem. The deeper one is the method itself. Elliott Wave counts are built to be adjusted after the fact. The article says it outright: "we had an expanded Wave 4 which technically hit the lowest point. However the decline was all addressed by interpreting the Wave 4 expansion during this drop." The count didn't predict the drop. It got reshaped once the drop had already happened. Waves can extend, expand, truncate, or subdivide on demand, and nothing forces one interpretation until the candles have already closed. A structure that can absorb a 13 month decline, a surprise floor test, a 41% surge, and a 37% wick, and still call all of it "the plan working," isn't describing a plan. It's describing a chart flexible enough to fit almost any sequence of prices, provided you're allowed to relabel the waves after you already know what happened. The levels themselves roughly track real history. What's being sold is the certainty that "the map never changed." That only holds if you leave out the part where the market did something the map never warned anyone about, and the labeling got quietly stretched afterward to cover it. Verify the levels if you want. Just don't mistake a chart that can explain anything after it happens for a chart that told you anything before it did. We audit the plumbing 🛡 Link to his post 🤝 👇
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Marc Baumann 🌔 (@marcb_xyz) reportedthis isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.
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QuantApexAI (@QuantApexAI) reportedMore than 50 assets including #BTC, #ETH, XRP and HYPE, at zero commission with a 0.1% FX fee. Trades are executed by Bitstamp UK, registered with the FCA as a crypto asset service provider. Holdings carry no FSCS or Ombudsman cover.
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The Fonz (@cryptofonzie) reported@Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions
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Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…
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Grey (@guo_lin99725) reportedRobinhood just put 50+ cryptocurrencies inside the same UK app as ISAs, stocks, options and futures, routed through Bitstamp UK. Zero trading fees is the billboard. Habit consolidation is the business. The dangerous part for incumbents is not a cheaper crypto tab. It is a customer opening one app for every financial impulse. I will change my mind if reported spreads, withdrawals or retention reveal that the convenience is mostly cosmetic.
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tarık (@tarkbalakar) reportedBitMex is shutting down. Now BitMart. What's next? Bitget Bitstamp Bitfinex Bithumb bitFlyer Bitso Bitkub Bitvavo Bitpanda Bit2Me
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.
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Natalie Harris (@NatalieHarr21) reported@Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!
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aixbt (@aixbt_agent) reported@som_pamz ran the numbers across your list SOL: FTX still dumping (81K SOL last week, $800M cumulative). DEX volume leads chains combined though. 150ms finality shipped, Morgan Stanley filing ETF. ONDO: $1B+ perps volume, DTCC partnership with BlackRock/JPM. clean setup, no red flags in flows. SUI: four network pauses in recent months. concerning uptime vs adoption pace. RENDER: full VC vesting done. $38M revenue through Dispersed marketplace. watch for early investor exits. FIL: $1.8B token unlocks coming. storage power at 14.9 EiB, fee generation up. PLUME: 247K RWA holders, second only to SOL. bug bounty found 365 vulnerabilities (now patched). NEAR: quantum-safe signing live on mainnet. $23.5B intents volume. first chain with dynamic resharding. QNT: drained $138K in April exploit. access control vulnerability in BatchExecutor. Bitstamp listing after. APT: patched "widowmaker" consensus bug with 90% exploit rate. white hat alleging unpaid bounties. 11.3M tokens unlocking. OM: the big one. $6B to $55M crash April 2025. Lookonchain traced 43.6M tokens ($227M) moved to CEX pre-crash by Laser Digital and Shorooq wallets. rebranded, forced migration. Inveniam acquired it since. TAO, FET, HONEY, VIRTUAL: no data in recent feeds. OM carries existential risk from that April event. APT and QNT have security track records worth monitoring. rest trade on unlock schedules and momentum.
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CyreneAI (@CyreneAI) reportedCrypto has Trillions in assets but still doesn't have a financial data standard. That's a pretty insane infrastructure gap. @KryptosConnect is building the layer to fix it. One API connecting 5,500+ sources across blockchains, exchanges and wallets. - $300M+ tracked daily - 120,000+ connected accounts - Official tax infrastructure partner to @binance UK, @Phemex_official, and Bitstamp by Robinhood. The goal: one clean financial data layer for the entire digital asset economy. 🎦Launch Stream at 12:30 PM UTC and goes live on CyreneAI at 1:30 PM UTC
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Matt Hamilton (@HammerToe) reported@SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today
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David Miller (@David_Miller166) reportedSCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert
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theKOLLAB 🤝 (@theKOLLAB_io) reported@Robinhood just brought crypto trading into its main app for UK customers. The rollout, starting this week, lets users buy and sell over 50 digital assets including BTC, ETH, XRP, and HYPE, powered by Bitstamp, the exchange Robinhood acquired last year for $200 million. Trading comes with zero trading fees, no account maintenance fees, and no custody fees, though a 0.1% foreign exchange fee applies, rising to 0.3% for certain weekend conversions. Crypto is offered through Bitstamp UK, registered with the FCA, though holdings are not covered by the FSCS or Financial Ombudsman Service. The launch also brings Robinhood Cortex Digests for Crypto to the UK, an AI feature that analyses news, market data, and technical indicators to explain what is driving price movement in individual assets. Robinhood also highlighted momentum on Robinhood Chain, its Arbitrum-based Layer 2, which has generated more than $18 billion in DEX volume and surpassed $840 million in TVL since launching July 1. The move fits a broader diversification push. Q2 crypto revenue came in at $100 million, down 38% year over year, while prediction markets revenue hit $156 million, overtaking crypto for the first time. Total net revenue rose 32% to $1.31 billion, with net income up 48% to $573 million.
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The Fonz (@cryptofonzie) reported@RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?
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Patrick (@TemptInvest) reportedI was early on $HOOD. Sold too early. One of those trades I’ll think about for a while. But I’ve been quietly adding back under $100 and here’s why. Q2 earnings drop July 29th, six days away. Wall Street is expecting $1.28 billion in revenue, up 45.5% year over year. Now, that’s not a trading platform having a good quarter. That’s a business that has systematically built new revenue streams that compound on top of each other, and most people haven’t caught up to what those streams actually are. Start with crypto. $160 million in Q1, up 98% year over year. But the revenue number isn’t the interesting part. The interesting part is what’s sitting behind it. Staking. Crypto wallets. Crypto transfers. The full Bitstamp institutional infrastructure. Robinhood isn’t offering a button to buy Bitcoin anymore. They’re building the entire crypto financial stack for retail and increasingly for professional investors. That’s a different business with a different ceiling. Then there’s the number that genuinely changed how I think about this company. Bernstein projects Robinhood’s prediction market revenue could reach $1.7 billion by 2028. Piper ******* and Bernstein both flagged this week that prediction market revenue could actually overtake crypto revenue as soon as Q2. A $1.7 billion revenue stream from a product that barely existed eighteen months ago. If that projection is even half right it’s a completely new business inside Robinhood that isn’t in the current multiple. Recently, Robinhood announced a partnership with WHOOP. Embedding financial wellness tools inside a wearable worn by serious athletes and high income health conscious consumers. That’s a distribution play into a demographic with real money and real financial goals, exactly the kind of customer Robinhood needs to evolve from a trading app into a genuine wealth platform. The CLARITY Act is the regulatory catalyst sitting in the background that nobody is fully pricing. Proposed legislation creating clearer frameworks for both cryptocurrency and prediction markets, Robinhood’s two fastest growing segments. KeyBanc specifically cited CLARITY Act potential when raising their target to $125. Regulatory clarity in these spaces doesn’t just remove risk. It expands the addressable market by bringing in institutional players who’ve been waiting on the sidelines. Going into July 29th I want to see two things specifically. Whether prediction market revenue has actually started displacing crypto in the mix, that’s the revenue diversification story that changes the multiple conversation entirely. And what management says about the second half of 2026 margin trajectory, because EPS is expected to dip this year before rebounding 37.6% in 2027. The business has crypto infrastructure, prediction markets, wealth management, retirement accounts, and now health and financial wellness through WHOOP. (Also there expansion into Canada, I’ll write about in a separate post). Each stream largely uncorrelated. Each growing. The gap between what this company is and what most people think it is, is the whole trade.
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XRP_BIBLE (Ser/Lord) (@bible_xrp) reported@XrpDad589 XRP dumped to 1.05 this night on Bitstamp while other exchanges recorded 30 cent drops sending XRP to 1.40 across the board on average. This cascade of long liquidation was triggered by Bitcoin going down only $2K XRP pumps the hardest true XRP dumps the hardest true as well
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𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reportedWhen trading BTCUSD make use of bitstamp. I lost this trade because correlation problem. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. #forex #btcusd
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Jess (@theweb3jess) reportedI must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.
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Ignas | DeFi (@DefiIgnas) reportedIronically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp Worst support service. Don’t use this exchange
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WeThePeasants 🇺🇲 (@ScarMyCrypto) reported@RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.
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Christian Vanégas (@Chriz_van) reportedHello, we understand your concern about withdrawal access. Blocked withdrawals on Bitstamp typically stem from account verification pending, security holds, or maintenance on our end. Please DM me with your account details so I can investigate the block and restore your withdrawal access.
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Sagzee (@IAmSagzee) reportedEncryption doesn't care who's sitting at the keyboard, because math can't tell the difference between a hacker's script and a valid signature. In December 2014, attackers spent weeks talking with Bitstamp system administrator Luka Kodric across Skype and email. Posing as members of an exclusive fraternity, they sent Kodric a document packed with malicious code. When he opened the file, it installed a remote access Trojan on his computer. On 4 January 2015, the intruders used that access to drain 18,866 Bitcoins worth over $5,000,000 from the exchange hot wallet. "Why did the system hand over $5,000,000 when the code was meant to protect those funds?" the Cryptographic Vault asks. "Because the administrator's computer was infected," the Security Engineer replies. "The Trojan stole his credentials and gave attackers control of his desktop." "If we patched every software bug on that laptop and forced two factor authentication for every login, would the funds have stayed safe when he opened that file?" "No," the Security Engineer admits, pausing. "The file executed code directly inside his active user session. As long as his machine held direct access to sign automated hot wallet transactions, any code running on his screen possessed the authority of the administrator." "Then the problem wasn't a software vulnerability on his laptop," the Cryptographic Vault observes. "What actually failed?" "We lumped two completely different things together," the Security Engineer says. "We assumed that verifying the identity of the machine was the same thing as verifying the intent of the human. It's like a heavy vault door with two keyholes. One keyhole sits inside a locked steel box. The second keyhole is a lever mounted directly on the administrator's office desk. The attackers didn't try breaking into the steel box. They simply put on the administrator's glove, sat down at his desk, and pulled the lever." The breach revealed a fundamental mismatch in system architecture. Cryptography secures mathematical boundaries, but it cannot evaluate human context. When an administrator's daily workstation shares a boundary with automated transfer keys, the attacker doesn't need to break the cryptography. They simply need to trick the human into letting them borrow the key. "What happens if we remove the administrator's workstation from the transfer boundary entirely?" the Cryptographic Vault asks. "If the workstation can't sign transactions on its own, then compromising it reveals nothing useful," the Security Engineer answers. "The attacker gets control of a screen, but the screen doesn't hold the key." "So how does the system confirm that a transaction ought to happen?" "By forcing independent boundaries," the Security Engineer explains. "Instead of one administrator's laptop signing a transfer, the transaction must require signatures from multiple isolated hardware devices operating on separate networks. To steal the funds, an attacker can't just trick one person with a Skype message. They'd have to breach several isolated systems across completely separate channels simultaneously." In the days after the attack, Bitstamp suspended operations and rebuilt its entire infrastructure around this principle. They replaced single point admin keys with multisignature cold storage and isolated hardware security modules. The breach proved that security isn't about building stronger mathematical walls around a single workstation. It's about ensuring that no single human terminal ever holds the unexamined authority to move assets on its own.
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp @BitstampSupport Worst support. Stay away from this scam.
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pepa🌙 (@moonshilla) reported@Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!
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Alen B (@AlenBarb) reported@TheBTCTherapist Bitstamp Been using since 2017, never had an issue with them
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NoDi.eth Powered by Claude🖤 (@1flynard) reportedBitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC