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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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João Pacheco
(@Xpectactor) reported
@TechDev_52 @Bitstamp I mean wtf.. do you want to lose people's trust in crypto exchanges?
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp KUCOIN SECURITY BREACHED please be careful with your KuCoin account. I was frozen out of my account and had all my crypto stolen. The support is non existent. I’ve been left with nothing. The KUCOIN EXCHANGE IS GOING TO BE EXPOSED.
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👈👈👈👈 Were is our SONGBRIRD
(@Give_us_our_SGB) reported
@AldeaDenis @Bitstamp You might be a silly customer but I am (was) a serious spender on their platform. I traded very large volumes and they are treating us in a disgusting way. **** BITSTAMP. Scamming #SGB off their loyal customers.
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Thomas
(@Thomas36733660) reported
@BitstampSupport I told it twice to your Support..and the answers is...sorry it takes time you have to wait! What's wrong with your...my KNC are on bitstamp but not in my Wallet!
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abdul shahzaib
(@da842970f412484) reported
@TechDev_52 **** of bitstamp scam exchnage
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WietseWind - 🛠 XUMM @ XRPL Labs
(@WietseWind) reported
@Diegortiiz (2/2) So you can deposit and withdraw your BTC from/to their platform, and they will issue / take the equivalent on the XRPL. They (@GateHub @Bitstamp) both have Help pages on this topic.
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp BEWARE OF KUCOIN My account was frozen when I regained access all my crypto was stolen. I have contacted the support,media and ceo Johnny KuCoin. They have totally ignored me. Everything stolen and no explanation or help.@lyu_johnny
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BitcoinEcon
(@BitcoinEcon) reported
@RasheeedW Yes, all green. Only BETSI with the old threshold is gray. But the newer threshold, which is green, is better. BECKI and BELLA do not use this neutral zone solution which can create a new problem. I also made the mistake to rely on Bitstamp data with BSVI. Triggered too late.
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dimitri margaine
(@DMargaine) reported
@Bitstamp Next support level for $BTC is at $62.2k Hope we don’t see that level. Hoping to see a bounce back this week above $64.8k I’ve been following @1t_hodll tweets and predictions seriously and I’ve been holding firmly she’s a super specialist in crypto Follow her
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Pablo
(@PabloMorenoSC) reported
@TechDev_52 The exact same thing happened 8 days ago only in the Bitstamp chart. Like what ********?
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Ry
(@trade1ryan) reported
@Bitstamp Are there options to stake xrp? Do you have a card service?
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Ole Andre Knutli
(@4goals86) reported
2/ Unlike other exchanges who did not even give their users access to BSV, like Bitstamp, Binance gave over 2 years and if you still dont act, you at least get the value in something else.
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Josh Randall
(@JoshRan2885646) reported
@Bitstamp @BitstampSupport SGB related at all? Could you clarify your technical problems please thanks
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XRPaladin
(@XrPaladin) reported
@Bitstamp Protip: dont trust @Bitstamp for airdrops.. take forever. Taking all my **** off once I get it
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CryptobOObs
(@CryptobOOBs81) reported
@bitstamp how long you want to play the cat and mouse game? It can’t be that difficult to communicate a proper timeline for #sgb support. Next destaster #flr ? Trust is an asset don‘t forget that!
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CryptoBRO
(@CryptoBRO16) reported
>3d candle looks bullish so far (at least a sweep upside) >bitstamp and coinbase with significant spot sells on tape >etf narrative tomorrow imo first down would be more healthy but it is crypto #btc
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BitcoinEcon
(@BitcoinEcon) reported
@vojtek_milan @notAgres Will add options for aggregated volume over multiple exchanges. Maybe a combo of certain exchanges will produce high quality merged volume data that is reliable as well as fast. The Bitstamp volume produces stellar backtests in the past, but does not help if it fails like lately.
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Swissquote
(@Swissquote) reported
@NewHomeDef @Bitstamp Hello, We are working at full speed to extend our cryptocurrency list for transfers and hope to be able to present our customers with improved services as soon as possible. We therefore forwarded your suggestion for product implementation to the responsible team.
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👈👈👈👈 Were is our SONGBRIRD
(@Give_us_our_SGB) reported
@PartyCartMatt @Bitstamp They have no respect for their customers. They are just taking the absolute piss. I've already moved my other tokens off their site. I now trade on BITRUE exchange.
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BitcoinEcon
(@BitcoinEcon) reported
Coinbase volume is most reliable at the moment. Low enough noise in the past (not as good as Bitstamp but good enough). Binance & FTX look too noisy in previous months. Will add a BSVI option for aggregated volume over multiple exchanges. Should avoid such problems in future.
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ARC-Group
(@ARC_GroupSA) reported
@Bitstamp Been with @bitstamp for 4years, & never had a problem, great service, great exchange, generally always a 10 out of 10 experience but the responses in the support chat function when asked about the airdrop for SGB tokens is very robotic, not even a answer on a rough eta?
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Saladhamder
(@LukeSmi50681783) reported
@rovercrc Whale on low volume #bitstamp hence why bigger exchanges wins. U can't futures on **** exchanges
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Cpa
(@deervalley18) reported
@XrpMr @brian_armstrong @coinbase I just received a support ticket that Bitstamp is still working on the air drop. I also received a support ticket from Binance US that "at this time" they will not be offering the air drop. Does that mean we do not get the SGB tokens if Binance Us was holding our XRP in Dec 2020?
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NHD
(@NewHomeDef) reported
@Bitstamp Waiting for $sgb and your participation to #ExFi airdrop if you don't want to loose customer !!
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Peter Van Laer
(@Petervl2) reported
@nejc_kodric Last call for #Bitcoin lightning ⚡ support @Bitstamp !
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp BEWARE OF KUCOIN Frozen out of my account when I regained access everything was stolen. They haven’t even replied to my pleas for help. Based in Singapore they just turn their backs to devastating incompetence. Please retweet 🙏
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Trust WalIet
(@Trust_WalIet) reported
@Bitstamp For any issue related to Trust WalIet, send us a direct message, Please be careful so you don't fall into the wrong hands.
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Up up and away
(@btctoinfinity) reported
Do you know what beauty of $inj is? That exchanges like @Bitstamp and @coinbase can access to derivates with liqudity if they run relayer and get 40% from fees. Other 60% goes toward buy and burn. Inj is dex with shared orderbook between relayers and 0 gas fee $btc $eth $bnb
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Mikko Ohtamaa 🐮
(@moo9000) reported
8/ Case Bitstamp: The sysadmin of Bitstamp got a GMail conversation where he was lied to receiving an honour (from some university / society). Then he was trojaned with a malicious Microsof Word document. Bitstamp VPN to the server that has the exchange wallet had two-factor.
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MattyXRP
(@BallzDeepXRP) reported
@Bitstamp This was September. It's now mid October and still nothing. Zero. No communication. No update. Really poor and disappointing customer service. At least chuck out an updated tweet. You're losing clients.