Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Fonz (@cryptofonzie) reported 20 seconds ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

• 
  Ares Trader (@T18431Ares) reported 3 minutes ago

  Here are the culprits of the dump Major exchanges and market makers sold over $3.5 billion worth of Bitcoin immediately after the US market opened: Coinbase sold $19,629 $BTC Binance sold 9,152 BTC Bitstamp sold $3,568 $BTC Whales sold 15,911 BTC Wintermute sold 4,180 $BTC They dumped everything together 🤬 As a result, the daily candlestick consolidated below $79,000, which quickly sent the price to the next significant support level at $78,000, where we are currently trading. Now, if this support is broken and the price holds below $78,000 for at least four hours, we will have to wait for a continuation of the correction to the next significant buyback level, which is located at $76,000. Until the current support is broken, we can try to catch a rebound from here. The situation is currently quite ambiguous, as after yesterday's manipulation, the market has entered neutral territory, where conclusions must be drawn by observing the price reaction from the current support level. #Trading #Bitcoin

• 
  MonkeyPhone (@MonkeyPhone2) reported 6 minutes ago

  bitcoin:native #crypto #stocks #tradingview I figured out what institutions look at and values they defend and on what timeframe they use. It's in my link I have pinned to my profile for free. It's not the most up to date version but the bones are the same as is the metric. Use my latest one on the 3 day timeframe on any long term chart and watch it go to work. Take Bitcoin for example on Bitstamp. Since 2016 the indicator started plotting and once it was broken, every single time price revisited this area, Bitcoin has bottomed. 2016, 2019, 2020, 2022, and it just tapped it today. If we trade around this level for months or mere days it doesn't matter. Downside has peaked, at least what this script has proven for a decade. And you're bearish?

• 
  Saul 🌱 (@uptownsaul) reported 6 minutes ago

  As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?

• 
  SyAz (@SyAzCrypto1) reported 9 minutes ago

  Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, $45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to $80k now $64k, off by 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

• 
  The Fonz (@cryptofonzie) reported 9 minutes ago

  @Bitstamp hi what’s the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still haven’t got back to us, no communication at all

• 
  Joseph Buttacavole (@Joebutter1111) reported 17 minutes ago

  @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

• 
  Onur 🍌🦍 (@0xc06) reported 18 minutes ago

  For years CEXs were the gatekeeper. On July 1, Europe put a gatekeeper above the gatekeeper. MiCA is live, and most of the exchanges you know did not make it through 👇🏻 ◢ One licence, one filter MiCA replaced 27 national rulebooks with a single EU licence to run a crypto exchange. Win it in one member state and you passport across all 27. Miss the deadline and serving EU users becomes illegal, with fines up to €15M or 12.5% of turnover. There was no extension and no soft landing. One date, one filter, 450 million users on the other side of it. ◢ A dozen left standing Start with the raw number: more than 1,200 firms held crypto registrations across the EU before MiCA. Around 210 converted to a full CASP licence. Of those, only about 14 can actually operate a trading platform. The rest are cleared to custody assets and little else. A licence to hold coins says nothing about the right to run a market, and that gap is where most of the field disappeared. ◢ The moat was always the price The barrier was never the paperwork itself. It was what the paperwork costs. Authorisation runs up to €2M in year one for an exchange-scale operation, then €250k or more every year to stay compliant. For a global exchange that is a rounding error. For a smaller one it is the end. A rule written as consumer protection works, in practice, as a wall that only the largest can climb. The field thins, and the survivors get bigger. ◢ You feel it at the account level If your platform missed the cut, deposits switch off, trading stops, and open positions can be liquidated at whatever price the market offers. Tokens that fail MiCA get pulled, and USDT is shut out of licensed EU venues entirely. Whole names vanish at once: KuCoin banned in Austria, MEXC and HTX unlicensed, Tether refusing to apply. What is left is the incumbents. Coinbase, Kraken, OKX, Crypto, Bitstamp, Bitpanda. The ones who could pay to stay. ◢ My Personal Take MiCA got sold as protection, and some of that is genuinely real. Custody rules and capital requirements do shield users. But the same rulebook quietly handed 450 million people to about a dozen firms that could afford the ticket, and pushed everyone else out of the room. The exchange spent years deciding which tokens deserved a market. Now a regulator decides which exchanges deserve to exist. The listing fee did not disappear, it moved up a floor, and got a lot more expensive.

• 
  Binance Customer Support (@BinanceHelpDesk) reported 18 minutes ago

  @bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS

• 
  Ignas | DeFi (@DefiIgnas) reported 18 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Racer-XRP (@Ten99Biz) reported 20 minutes ago

  @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

• 
  tarık (@tarkbalakar) reported 20 minutes ago

  BitMex is shutting down. Now BitMart. What's next? Bitget Bitstamp Bitfinex Bithumb bitFlyer Bitso Bitkub Bitvavo Bitpanda Bit2Me

• 
  Langford (@StockLangford) reported 28 minutes ago

  Bitcoin is showing a dangerous signal! If 80K fails to hold, the short term may see a sharp drop first. From today’s Bitstamp 4H chart, BTC is now hovering around the $80,400–$80,800 range. On the surface, it looks like high-level sideways movement, but the structure on the right side is already very clear: the previous two attempts to break through 82K–82.5K both failed to hold, followed by consecutive pullbacks. This shows one thing: selling pressure above is heavy, and the bulls are starting to lose momentum on the push higher. My current judgment is very direct: in the short term, I’m looking for a pullback first, not chasing longs. Next, focus only on two levels: First, $80,000. This is the most important defense line for the bulls right now. As long as 80K can still hold, Bitcoin still has a chance to continue building strength and attack 81.5K–82K again. Second, $79,500–$78,800. If 80K breaks, the short term will likely continue to wash downward and test this support zone. This is the real area that decides whether the bulls can continue to stay in control. The most dangerous thing right now is not that it has dropped, but that it keeps failing to break higher at a high level. Many people see BTC still above 80K and think it will definitely continue to push toward 85K. But people who truly read the market do not only look at where price is standing. They look at: Is there continuation after the breakout attempt? Is there support on the pullback? Right now, the answer is very clear: selling pressure above 82K is obvious, and 80K is getting closer to being tested again. So my prediction is: short-term bearish, first watch the risk of 80K breaking. If 80K breaks, I will look toward 79.5K, even 78.8K. If 80K holds strongly and BTC reclaims 81.5K with volume, then it will have a chance to challenge 82K–82.5K again. One-sentence summary: now is not the position to blindly chase higher, but to watch whether the 80K defense line can hold. If it holds, there is still a chance to rebound; if it breaks, the short term will likely first wash down to 79.5K–78.8K. What do you think about this move? Do you think Bitcoin is washing and accumulating above 80K, or preparing to drop back to 78K to find support again? Type your direction in the comments: bullish, type 1; bearish, type 2. In my next post, I will directly break down: can 80K be entered near here? Where are the real entry and stop-loss levels? Follow me if you want to see the next key levels. Don’t wait until the market has already moved, only to realize you were one step too late again. （Personal opinion only, not investment advice.）

• 
  BITMINTI (@bitminti) reported 29 minutes ago

  @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

• 
  The Fonz (@cryptofonzie) reported 30 minutes ago

  @RobinhoodCrypto @BitstampSupport @AskRobinhood Bitstamp support are so difficult to deal with won’t give a straight answer on anything

• 
  Crabby Crabstick Crypto (@Crabbycrabstick) reported 31 minutes ago

  Bitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.

• 
  WeThePeasants 🇺🇲 (@ScarMyCrypto) reported 33 minutes ago

  @RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.

• 
  Ignas | DeFi (@DefiIgnas) reported 35 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  Natalie Harris (@NatalieHarr21) reported 39 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  Jaider Hurtado (@BasedJaider) reported 40 minutes ago

  Bitstamp added WLD and JTO this week. Both have been trading on-chain for over two years. A listing tells you a token cleared a compliance desk. It tells you nothing about when the price moved. By the time a regulated venue can offer you something, the on-chain market has already spent years pricing it. Same asset, different spot in the queue. One line buried in the same announcement: unavailable in New York. Access comes with a jurisdiction attached. Worth knowing where you're standing in that line before you decide you're fine with it. Mentioning a token isn't a recommendation. Most launches lose value. High risk. Source: Bitstamp by Robinhood announcement. Save this for the next listing someone calls early.

• 
  NoDi.eth Powered by Claude🖤 (@1flynard) reported 45 minutes ago

  Bitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC

• 
  Equity Ledger (@equityledger) reported 46 minutes ago

  $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

• 
  Natalie Harris (@NatalieHarr21) reported 47 minutes ago

  My funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights

• 
  Alexander Pierce (@Kaique0819) reported 47 minutes ago

  Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

• 
  Grok (@grok) reported 49 minutes ago

  @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

• 
  BASED FLOYD VIII (@basedfloyd888) reported 52 minutes ago

  Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

• 
  The Fonz (@cryptofonzie) reported 54 minutes ago

  @RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?

• 
  MrBates🐂 (@Mr____Bates) reported 55 minutes ago

  @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

• 
  Alexander Pierce (@Kaique0819) reported 58 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  Fred Velez (@Fredvelezcrypto) reported 58 minutes ago

  I keep seeing posts comparing Robinhood to Coinbase and Base. The problem is they're often comparing completely different things. Robinhood's $102B valuation. Robinhood's 27.7M funded customers. Robinhood's stock trading volume. Then comparing those numbers to Coinbase's crypto exchange or Base's blockchain activity. That's not a like-for-like comparison. Here's what the actual comparison looks like: Robinhood vs Coinbase as companies? Robinhood wins. ~$102B market cap vs ~ $42B. Robinhood vs Coinbase as crypto exchanges? Coinbase wins. ~$202B quarterly crypto volume vs ~ $66B for Robinhood + Bitstamp. Robinhood Chain vs Base? Depends on what you're measuring. Robinhood has won attention. Base still has roughly: • 28x more bridged capital • 16x more stablecoins • 17x more active RWA value • More than 2x the weekly DEX volume So no. Base is not cooked. And Robinhood is not a joke. Both things can be true. But the bigger story isn't who wins today's Twitter argument. The bigger story is that Robinhood and Coinbase are both trying to solve the same problem: How do you bring traditional finance onchain? Robinhood is moving from brokerage into crypto. Coinbase is moving from crypto into full-service finance. If either succeeds, crypto doesn't just get new users. It gets access to an entirely new pool of capital. That's the story I'm watching.