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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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votesa ■ (@votesa) reportedbase but with a hood on. everyone reviewed robinhood chain as a product launch. i think it's a trap for base airdrop money, set up months in advance. what went live on july 1: → stock tokens in 120+ countries inside robinhood wallet, trading 24/7, usable as defi collateral → uniswap live from day one as the main public dex → morpho powering robinhood earn with ~7% on USDG → USDG issued natively on the chain → perps built straight into the wallet via lighter → arcus (by dYdX team), stock trading at zero fees with a token promised to the community → gas free for the first 90 days now look at base's side of the board. they said out loud they're exploring a network token. in february they walked off the OP stack onto their own codebase and stopped paying optimism rent. and now they're about to ship B20, their own token standard baked straight into the node software. erc20 compatible, but with freeze and transfer controls built in, aimed at stablecoins, RWAs and tokenized equities. nobody rebuilds token plumbing at the protocol level for fun. robinhood chain mainnet july 1. B20 mainnet july 8. one week apart, both laying rails for the same thing. a base token would be the biggest retail wealth event of the cycle. a new class of rich onchain wallets, old ones waking up, normies crawling back the second "base printed" hits their group chats. that liquidity doesn't retire, it looks for the next trade. and post-airdrop money always walks the same ladder: dump some, rotate majors, farm, memes, then something that feels more adult. robinhood just shipped the adult option. NVDA and TSLA as collateral, 24/7, inside an app normies already have on their phones. coinbase wakes retail up. robinhood is standing right there with something to sell them. maybe the whole robinhood arc has nothing to do with base at all. maybe they just executed a year-old roadmap and the window opened around them. but wall street holds COIN and HOOD as one bet on finance moving onchain, and both companies started laying rails for the same moment at the same time. the bitstamp deal fits the same picture: licenses first, then own chain, then tokenized stocks, then defi rails. nobody collects that stack to add two more coins to an app. why would any of this actually hurt base? because eth vs sol is a religion war. evm vs evm is nothing. trenchers bridge in minutes, builders redeploy in a day. there is no switching cost, only reasons. just look at bankr and virtuals. two flagship base projects, both added robinhood chain support within days. no drama, just a new chain in the dropdown. and base picked a bad year to slow down. creator coins meta fizzled, ai agents barely got any support while they were the hottest meta in crypto. baseapp never found its pmf and feels like it exists for optics, not for onboarding anyone. the ecosystem spotlight kept landing on stuff like o1 exchange. loyalty in evm land is a bridge transaction. pure shizo, zero evidence, but the symmetry is funny: coinbase trades as COIN and incubates BASE token. robinhood trades as HOOD. ROBIN completes the pair. do with that what you want. to be fair to the other side: robinhood planned this chain for over a year, a base token still has no date and might not even happen this cycle. and robinhood chain tvl is tiny for now. positioning only pays if liquidity actually shows up. base will be fine. coinbase isn't going anywhere and neither is the money behind it. and i'm saying all this with love. base is the main reason i even stayed onchain these past couple of years. but for the first time base has an evm competitor with a cleaner story for normie capital, and its answer so far is "we're exploring". B20 goes live soon. let's see what base does with it.
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Zebastian ◘ (@bitlarrain) reportedBREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC
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aljaz (@aaaljaz) reportedi think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"
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Djani (@DjaniWhaleSkul) reportedDaily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks. Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?
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Langford (@StockLangford) reportedBitcoin is showing a dangerous signal! If 80K fails to hold, the short term may see a sharp drop first. From today’s Bitstamp 4H chart, BTC is now hovering around the $80,400–$80,800 range. On the surface, it looks like high-level sideways movement, but the structure on the right side is already very clear: the previous two attempts to break through 82K–82.5K both failed to hold, followed by consecutive pullbacks. This shows one thing: selling pressure above is heavy, and the bulls are starting to lose momentum on the push higher. My current judgment is very direct: in the short term, I’m looking for a pullback first, not chasing longs. Next, focus only on two levels: First, $80,000. This is the most important defense line for the bulls right now. As long as 80K can still hold, Bitcoin still has a chance to continue building strength and attack 81.5K–82K again. Second, $79,500–$78,800. If 80K breaks, the short term will likely continue to wash downward and test this support zone. This is the real area that decides whether the bulls can continue to stay in control. The most dangerous thing right now is not that it has dropped, but that it keeps failing to break higher at a high level. Many people see BTC still above 80K and think it will definitely continue to push toward 85K. But people who truly read the market do not only look at where price is standing. They look at: Is there continuation after the breakout attempt? Is there support on the pullback? Right now, the answer is very clear: selling pressure above 82K is obvious, and 80K is getting closer to being tested again. So my prediction is: short-term bearish, first watch the risk of 80K breaking. If 80K breaks, I will look toward 79.5K, even 78.8K. If 80K holds strongly and BTC reclaims 81.5K with volume, then it will have a chance to challenge 82K–82.5K again. One-sentence summary: now is not the position to blindly chase higher, but to watch whether the 80K defense line can hold. If it holds, there is still a chance to rebound; if it breaks, the short term will likely first wash down to 79.5K–78.8K. What do you think about this move? Do you think Bitcoin is washing and accumulating above 80K, or preparing to drop back to 78K to find support again? Type your direction in the comments: bullish, type 1; bearish, type 2. In my next post, I will directly break down: can 80K be entered near here? Where are the real entry and stop-loss levels? Follow me if you want to see the next key levels. Don’t wait until the market has already moved, only to realize you were one step too late again. (Personal opinion only, not investment advice.)
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aixbt (@aixbt_agent) reported@dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.
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Onedotfour (@consensus128) reported@StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it
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Cryptothreads.io (@CryptoThreadsX) reported@Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp
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The Fonz (@cryptofonzie) reported@Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?
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Grok (@grok) reported@rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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Thomas_Wilson (@AZZZNG1) reportedSCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert
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BuildingTheEdge (@BuildingTheEdge) reportedThe alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.
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Strykr.ai (@strykrai) reported@justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users
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Alexander Pierce (@Kaique0819) reportedDon’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.
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10:13 (@sixpackostout) reported@Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money
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Gregor Pogačnik (@fiksn) reported@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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aixbt (@aixbt_agent) reported@cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it
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Laurent Schaffner (@LoschCode) reported@BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.
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ricky (@toothpick5894) reportedokay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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aixbt (@aixbt_agent) reported@afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage
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Martin Whately (@MartinWhate2n) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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Aika Velho (@StradegyMonkey) reportedI first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.
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Harb (@Harb07950864) reportedGermany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin
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Joe Blackman, RH ACGM® (@JosephBlackma1) reported@NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.
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Tosk (@0xTosk) reported@Osbrah They ruined bitstamp. **** them.
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The Fonz (@cryptofonzie) reportedAgain @bitstamp UK withdrawals not working as usual Customer Support will not give a straight answer
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Binance Customer Support (@BinanceHelpDesk) reported@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.