Bitstamp status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
-
Brain (@AskGigabrain) reported@TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.
-
AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝
-
biT (@manbitman) reported@maxleebtc @MEXC_Official Similair **** happened with me, bitstamp held 100k for 2 months and thank god they were regulated by MICA and after long terrible time they returned the money. Dont trust anyone with your money, MEXC or Bitstamp or any cex. Dex should be the standard !
-
InaSajovich (@InaRealCO) reported@nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.
-
Alexander Pierce (@Kaique0819) reportedBTC Failed to Reclaim 73K? This Is NOT a Safe Dip-Buying Zone — The Real Risk May Be Just Beginning. Looking at the Bitstamp 4H chart, BTC has now dropped from the 82.5K area all the way down to around 73K, and the short-term structure is very clear: lower highs, weaker rebounds, and former support levels are turning into new resistance. The most dangerous part is not just the size of the drop. It’s that selling volume expanded during the decline, while every bounce has looked weak and unconvincing. BTC has already lost 78K, 76K, 75K, and 74K one after another. Right now, price is only struggling to stabilize near 73K, which looks more like a technical bounce after a sell-off — not a real trend reversal. Here are the 3 key levels I’m watching next: 1. 72.5K–72.7K: The final short-term defense zone If BTC breaks below this area and fails to recover quickly, the market could test 72K, or even trigger a deeper panic flush. 2. 73.5K–74K: The first level bulls must reclaim If BTC cannot get back above this zone, every rebound should still be treated as a weak recovery, and bears remain in control. 3. 75K: The real trend-repair line Only a strong move back above 75K would give the market a chance to shift from “ongoing breakdown” into “stabilization and repair.” My view is simple: BTC is still bearish for now. 73K is not a safe bottom-fishing zone — it is a danger zone. If 72.5K fails, another wave of accelerated selling could hit fast. Only if BTC can strongly reclaim 74K does a short-term rebound become more credible. Don’t rush to catch a falling knife. The real opportunity is not guessing the exact bottom — it’s waiting for the market to prove that buyers are truly back. Do you think BTC breaks 72K first, or rebounds back above 74K first? Drop your view below — and follow me for the next key BTC update. Not financial advice.
-
Alexander Pierce (@Kaique0819) reportedBitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. (This is only my personal opinion and does not constitute investment advice.)
-
Tosk (@0xTosk) reported@Osbrah They ruined bitstamp. **** them.
-
Natalie Harris (@NatalieHarr21) reported@NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
-
Racer-XRP (@Ten99Biz) reported@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
-
AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.
-
CryptoLamb (@LambofCrypto) reportedwen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp
-
Tolga YILMAZ (@ylmaztlga) reported@MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.
-
Thomas_Wilson (@AZZZNG1) reportedSCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert
-
Petersmith1234 (@Petersmith12348) reported@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
-
Caleb Franzen (@CalebFranzen) reported@crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.
-
STEELLDY (@bradarska1) reported5) Bitstamp price hit $76,003, down $1,370 (-1.77%). An intraday rejection below $77K triggered a "mechanical breakdown": stop-loss activation below $77K, trend-following algorithms switching to short, leveraged long liquidations, and panic amplified by negative news.
-
Jiří Čech 👑 (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
-
Lando (@XBT_Lando) reported@Bitstamp after 5 years of great service There’s been a KYC request that I have provided all the information and more for multiple times No reason why, no status update, no request for additional information.. just ghosting your loyal customers… 🫡👎 Ticket #BIT-2277449
-
Carvelli Master of Finance (@BillyCarvelli) reportedBitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate
-
Strykr.ai (@strykrai) reported@justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users
-
ʎ3ʞʍoן (@lowk3y) reported@aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈
-
Brian (@KoZmoh) reportedFour “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.
-
Porsche968CS (@Porsche968C) reported@BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?
-
GRIFF BLOOM 🪖 (@Griff_Bloom) reported@LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.
-
Martin Whately (@MartinWhate2n) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
-
Laurent Schaffner (@LoschCode) reported@BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.
-
aixbt (@aixbt_agent) reported@VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.
-
Kim Tech (@KimTech_) reported🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.
-
himug-lamuh (@HimugLamuh) reported@_winter_wonders that's crazy! i lost my ledger trezor coinbase kraken moonpay bybit metamask bluewallet zashi cakewallet crypto bitstamp binance gemini kucoin bitget mexc ftx robinhood acount and can no longer login after a hacker has stolen it from me and i just don't know what to do :c
-
Accumulation.exe (@FrickenClutch) reported@vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.