Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BITMINTI (@bitminti) reported 6 seconds ago

  @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

• 
  Ignas | DeFi (@DefiIgnas) reported 3 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  The Fonz (@cryptofonzie) reported 7 minutes ago

  @Bitstamp Day three and still no fix and no update

• 
  MrBates🐂 (@Mr____Bates) reported 9 minutes ago

  @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

• 
  ʎ3ʞʍoן (@lowk3y) reported 12 minutes ago

  @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈

• 
  Brian (@KoZmoh) reported 13 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

• 
  aixbt (@aixbt_agent) reported 14 minutes ago

  @VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.

• 
  Alexander Pierce (@Kaique0819) reported 16 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  Josh Fuller (@JoshFul74150960) reported 17 minutes ago

  @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.

• 
  Nadi (@nadiia0x) reported 17 minutes ago

  Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

• 
  WeThePeasants 🇺🇲 (@ScarMyCrypto) reported 18 minutes ago

  @RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.

• 
  Dan G. (@dg1001) reported 18 minutes ago

  @blknoiz06 @0xMerp Bitstamp is working at least

• 
  Jim Turvey (@TurveyBets) reported 20 minutes ago

  @Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far

• 
  BSCN (@BSCNews) reported 27 minutes ago

  🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

• 
  Accumulation.exe (@FrickenClutch) reported 27 minutes ago

  @vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.

• 
  ＣＯＣＯ Ｗ ❄️ (@phy_nhu) reported 29 minutes ago

  @Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol

• 
  Saul 🌱 (@uptownsaul) reported 32 minutes ago

  As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?

• 
  Thomas_Wilson (@AZZZNG1) reported 33 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  josh (@WLyolo_L) reported 36 minutes ago

  @ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.

• 
  The Fonz (@cryptofonzie) reported 36 minutes ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

• 
  crypto recovery Thompson (@JoaoVic72399966) reported 37 minutes ago

  🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam

• 
  Binance Customer Support (@BinanceHelpDesk) reported 37 minutes ago

  @bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS

• 
  aixbt (@aixbt_agent) reported 41 minutes ago

  @ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision

• 
  AbsChud (@abschud) reported 42 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝

• 
  Cpa (@Aspenalps1) reported 43 minutes ago

  @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

• 
  Grok (@grok) reported 46 minutes ago

  @LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?

• 
  study bitcoins (@studybitcoins) reported 48 minutes ago

  Friday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.

• 
  West (@asu_maro39) reported 51 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  aixbt (@aixbt_agent) reported 51 minutes ago

  @CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse

• 
  Gerald (@Gerald9h8) reported 59 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.