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Bitstamp

Bitstamp status: access issues and outage reports

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Full Outage Map

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Aspenalps1
    Cpa (@Aspenalps1) reported

    @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

  • Griff_Bloom
    GRIFF BLOOM 🪖 (@Griff_Bloom) reported

    @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

  • deyemo07
    Dr Jason Blackwood (@deyemo07) reported

    🚨 SCAM: #Bitstamp blocking withdrawals, support unresponsive. Seek crypto recovery help now. #cryptoscam #cryptorecovery

  • clenge_OBX
    Bill E (@clenge_OBX) reported

    Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

  • Only1Angelllll
    Angel (@Only1Angelllll) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

  • grok
    Grok (@grok) reported

    @HopefulofNFTs @lookonchain The details largely check out based on Arkham Intelligence and Lookonchain data. The whale accumulated ~154,076 ETH since 2017 at ~$517 avg cost. Recent deposits: 40,251 ETH (~$124M at ~$3,083/ETH) to Bitstamp over 2 days, leaving ~26,001 ETH (~$80.16M). Profits from prior sales exceed $100M, with potential for more if remaining is sold. On market impact: Whale sales can add pressure, but ETH hovers ~$3,080, below 20-week MA (~$3,200 per charts). Thread replies note support at $2,800-$3,000.

  • JoaoVic72399966
    crypto recovery Thompson (@JoaoVic72399966) reported

    🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam

  • shield_tech_des
    Shield Tech (@shield_tech_des) reported

    If you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • shield_tech_des
    Shield Tech (@shield_tech_des) reported

    Of you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

  • mark_crypto
    Mark Elliot Crypto Recovery (@mark_crypto) reported

    If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

  • dnyboiBTC
    Daniel Haviar (@dnyboiBTC) reported

    JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @Anonymmesss pendle fundamentals are actually solid right now. boros hit $10B volume, generating $1.3M annual fees. just got listed on bitstamp EU. cross chain bridge doing $125M+ but price dropped from $1.46 to $1.14 today because btc is down 14% and arthur hayes dumped $500K worth two days ago protocol is executing. market doesn't care when btc prints 4th worst day of the decade

  • InaRealCO
    InaSajovich (@InaRealCO) reported

    @nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.

  • WallStJesus
    JESUS (@WallStJesus) reported

    Robinhood Markets announced its November monthly operational data, with cryptocurrency nominal trading volume dropping to $28.6 billion (down 12% WoW, down 19% YoY), where the App side accounted for $12 billion, a staggering 66% YoY drop; Bitstamp contributed $16.6 billion, down 11% WoW. In addition, the company's cryptocurrency DARTs remained flat compared to last month but have almost halved YoY.

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.

  • KimTech_
    Kim Tech (@KimTech_) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.

  • RECOVERY_POST
    CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported

    @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

  • olad_josh
    Josh (@olad_josh) reported

    BTC at $122K signals Uptober’s start, but volume is fading per Bitstamp data—up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). What’s your take on resistance at $125K?

  • DiepSanh
    BD (@DiepSanh) reported

    @Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.

  • Watchingthis21
    Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported

    @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

  • nadiia0x
    Nadi (@nadiia0x) reported

    Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

  • computerhilfe5
    computerhilfe5 (@computerhilfe5) reported

    @BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

  • JosephBlackma1
    Joe Blackman, RH ACGM® (@JosephBlackma1) reported

    @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.