Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Harris (@NatalieHarr21) reported 5 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  Mosterin.SOL (@Mosterin_0) reported 9 minutes ago

  💸 Robinhood adds crypto trading to its main UK app Robinhood has started rolling out crypto trading for eligible UK users. You can now buy and sell more than 50 digital assets directly in the main investing app - alongside stocks, options, ISAs, and other products. Crypto trading runs through Bitstamp, the exchange Robinhood acquired last year for $200 million. At launch, Robinhood is offering zero trading fees, no account maintenance fees, and no custody fees. There is a 0.1% FX fee (rising to 0.3% for certain weekend conversions). Robinhood has also introduced an AI feature in the UK (Cortex Digests for Crypto) that analyzes news, market data, and technical indicators to explain - in plain English - what’s driving price moves in individual cryptocurrencies. The service is rolling out this week to eligible customers via Bitstamp UK Ltd.

• 
  Pi Town (@pitown89) reported 10 minutes ago

  Exchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: ✅ CASP License (MiCA License) To be licensed, they must meet requirements on: • AML/KYC • Risk management • Customer protection • Asset custody • Trading surveillance • Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: 👉 Admission to Trading Instead of: 👉 Authorization

• 
  David Brumbeloe, Jr 💯% Not Financial Advice (@merk2300) reported 10 minutes ago

  @jayson_casper Look at really high timeframe BTC Looks like hot garbage to myself 1Wk 1Mo 1Yr Looking at these large timeframes; Ask yourself, "If I were looking at this on a lower timeframe what would I be wary of right now?" Look at the 10, 20, 50 SMAs on the Monthly Bitstamp chart 😕🤫👍🙊

• 
  Lola (❖,❖) (@LolaSt1400) reported 13 minutes ago

  ROBINHOOD BRINGS ZERO-FEE CRYPTO TO 🇬🇧BRITAIN Robinhood launched zero-fee cryptocurrency trading inside its existing UK app. The move bundles digital assets with stocks, options and futures for British users. - Over 50 assets including Bitcoin, Ethereum, XRP and Hyperliquid run through Bitstamp UK Ltd acquired in 2025 - Full FCA registration landed on July 31 2026 after meeting anti-money laundering rules - Robinhood Cortex Digests for Crypto uses generative AI to explain price moves in plain English - The service went live in August 2026 US traders got zero fees first. The UK now receives the same model plus AI explanations built in.

• 
  Secure Trace Lab (@SecureTrace_Lab) reported 15 minutes ago

  @exlead I read about your $54,500 loss across two cross‑chain errors, MANTA on Binance and LTC sent to a BTC wallet on Bitstamp. These funds aren’t gone, just stranded by incompatible paths. Recovery hinges on exchange cooperation. I can outline the approach if you’d like.

• 
  Sparky (@SparkyAyaka) reported 17 minutes ago

  @cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.

• 
  CrypNews TV (@cryp_news) reported 18 minutes ago

  🟢 The MiCA transition deadline hit on July 1 — and these are the exchanges that made the cut. Coinbase (Luxembourg), Kraken (Ireland), OKX/Crypto.com/Gate (Malta), Bitstamp (Luxembourg), Bitvavo/Bybit EU/WhiteBIT EU, Trade Republic (Germany). ~230 CASP licenses issued across the EU so far. Full authorization = access to all 30 EEA countries under one passport. #MiCA #Crypto #EU

• 
  Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported 25 minutes ago

  @Bitstamp Worst support service. Don’t use this exchange

• 
  SyAz (@SyAzCrypto1) reported 27 minutes ago

  Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, $45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to $80k now $64k, off by 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs which are still solvent, withdrawals are open, & nobody's force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated or went insolvent. A business shutting on bad math is not a domino here. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. So exchange announcing a shutdown isn't a bottom signal. But an exchange or a fund detonating definitely will be. The last domino is waiting to happen soon.

• 
  Dan G. (@dg1001) reported 30 minutes ago

  @blknoiz06 @0xMerp Bitstamp is working at least

• 
  𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reported 32 minutes ago

  When trading BTCUSD make use of bitstamp. I lost this trade because correlation problem. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. #forex #btcusd

• 
  Gravytrain (@AMGchi) reported 32 minutes ago

  @JoeNakamoto You’re just flat wrong. The most drastic issues have always marked the end of the bear market. Ftx. Before that finality of the BCH hardfork. Before that the second exchange hack with Bitstamp

• 
  The Fonz (@cryptofonzie) reported 36 minutes ago

  Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

• 
  Nunya Bizniz (@Pladizow) reported 36 minutes ago

  @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

• 
  JustGlobe (@justglobez) reported 37 minutes ago

  @Mellow_ highly unlikely: Bitget, Bybit and Upbit possible: Bitstamp, Probit, Outbit, Bitcom Bitget and Bybit are too big to shut down like that Upbit is the strongest South Korean exchange, so that they won't shut down something like that

• 
  BASED FLOYD VIII (@basedfloyd888) reported 37 minutes ago

  Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

• 
  ~Rex (@Rex_Ogjy) reported 39 minutes ago

  sol is trading within a $0.19 range across 16 pairs and 12 different exchanges right now, binance, coinbase, kraken, bitstamp, barely any gap between them. that's not random, that's what deep liquidity looks like, arbitrage traders close gap like that in secs. this is actually funny though, some exchanges match that price exactly but still score 'bb' on reliability, price isn't issue here, rather the liquidity behind each exchange.

• 
  ʎ3ʞʍoן (@lowk3y) reported 43 minutes ago

  @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈

• 
  AbsChud (@abschud) reported 43 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Marc Baumann 🌔 (@marcb_xyz) reported 44 minutes ago

  this isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.

• 
  Brian (@KoZmoh) reported 46 minutes ago

  Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

• 
  CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported 48 minutes ago

  @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

• 
  West (@asu_maro39) reported 52 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported 54 minutes ago

  @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

• 
  Iso Ledger (@JamesDula82) reported 55 minutes ago

  Privacy coins didn't lose because the technology failed. They lost because it worked. Monero does exactly what it was built to do. Every transaction hidden by default. Sender concealed. Recipient concealed. Amount concealed. Ring signatures. Stealth addresses. Confidential transactions. The architecture makes transaction transparency technically impossible — that's not a flaw in the design, that's the entire point of it. ZCash went further. It built zero-knowledge proofs — a cryptographic system where a transaction can be mathematically verified as valid without revealing a single detail about who sent it, who received it, or how much moved. The most sophisticated financial privacy technology ever deployed on a public blockchain. And that's exactly why both of them are being quietly buried. Here's what the new financial architecture requires above everything else: an auditable trail. The FATF Travel Rule — now law across 85 jurisdictions — requires that every crypto transaction above $1,000 carry the identity of the sender and the recipient, and that this information travel with the payment through every institution in the chain. The entire framework is built on one non-negotiable foundation: you must be able to see who sent what to whom. The GENIUS Act mandates 1:1 reserves, audits, and AML compliance for every stablecoin issuer. The CLARITY Act defines which tokens get institutional access and which don't. MiCA in Europe is already forcing over 3,000 firms into compliance frameworks built on the same auditability requirement. Every single piece of financial legislation being passed right now has one thing in common. You can follow the money. You must be able to follow the money. A protocol designed to make that impossible isn't just non-compliant. It's architecturally incompatible with the entire system being built. The exchanges didn't need to be told twice. Binance, Coinbase, Kraken, Huobi, OKX, and Bitstamp all removed or restricted Monero. 73 exchanges delisted it in 2025 alone. The EU is phasing in full custodial bans on privacy coins by 2027. Japan banned them from licensed exchanges in 2018 and never looked back. Dubai banned them from regulated financial zones in early 2026. They didn't ban possession. They didn't need to. They just made sure no regulated platform would touch them — no exchange listing, no institutional custody, no ETF pathway, no on-ramp. You can still own them. You just can't get in or out anywhere that matters. You don't criminalize the exit. You just make sure nobody can use it. And here's what makes this story darker than most people realize. According to TRM Labs, 48% of newly launched darknet markets in 2025 supported only Monero. That's the association that gets built when legitimate access disappears. The technology didn't change. The user base did. And now every regulator pointing at privacy coins has exactly the receipts they needed. The trap was elegant. Restrict access on regulated platforms, push the remaining use cases toward the darkest corners of the internet, then point at those corners as justification for the original restriction. XRP has no privacy layer. Every transaction is publicly visible on the ledger. That's not a compromise. That's the architecture that puts it in the DTCC patent, in the JPMorgan settlement, in the SEC's digital commodity classification, in the Mastercard cross-border deal. The cage needs pipes it can see through. XRP is a pipe you can see through. The privacy coins built walls that couldn't be seen through. And in a system being designed to see everything — walls don't survive. They just become targets. The technology was brilliant. The timing was fatal. We audit the plumbing 🛡

• 
  Zahra K. (@zha_kh) reported 57 minutes ago

  @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

• 
  SalamAndr (@FX1000ren) reported 59 minutes ago

  @BitstampSupport 2/9 2017 I opened a Bitstamp account as an EU customer. My account was fully verified. It was a regular retail account with a relatively small balance.

• 
  aljaz (@aaaljaz) reported 60 minutes ago

  i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

• 
  XRP_BIBLE (Ser/Lord) (@bible_xrp) reported 1 hour ago

  @XrpDad589 XRP dumped to 1.05 this night on Bitstamp while other exchanges recorded 30 cent drops sending XRP to 1.40 across the board on average. This cascade of long liquidation was triggered by Bitcoin going down only $2K XRP pumps the hardest true XRP dumps the hardest true as well