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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Jesus Christ
(@cryptogotham) reported
@Dxron2 @XRP_Jadey86 @zibin It also happen to XRP back in 2017 with Bitstamp "glitch" drove XRP price to almost $200.
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Bloqport
(@Bloqport) reported
@JanWues Think it might be bitstamp related, will have to take down the tweet
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Nancy Wilson
(@NancyWilson) reported
@Bitstamp @ByteTree Bitstamp is a terrible company and I would not use their services.
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Carlos J. Díaz V.
(@Caloyoye) reported
@BitstampSupport @Bitstamp My accounts are from the United States, but I am currently in Venezuela and I am trying to carry out operations from here. I don't know if that will present any inconvenience. Before I could make my bank transfers to bitstamp without problem and now the system does not allow it
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Lewis Barnshaw
(@LewisBarnshaw) reported
@frankwick2021 Hi, I had a similar problem. Did Bitstamp get your XLM back? Thanks
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Dan Held
(@Danniheld) reported
50/ - Silk road getting shut down - Mt.Gox hacked multiple times and shut down - Other exchange hacks (Bitfinex, Bitstamp). 12 occurred in 2019 alone. - At least 43 exchange shutdowns (Cryptsy, Quadriga, etc) - Bitcoin civil war (Bitcoin vs Bcash)
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i.am.nomad
(@IamNomad) reported
@Norcalsteve22 @CoinbasePro remove uphold, add bitstamp. but yeah i do that already the problem was i needed *instant* which only coinbase does at any real size (when you have limits) but instant doesnt mean instant if they wont send your money.
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deniz
(@deniz47716570) reported
@Bitstamp simeone in charge could return to me . i have a problem but i cant find a solution bit 805216
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H0d0r
(@Andrej25741124) reported
@XRPcryptowolf What line? As I get it it was a scam all the way. 2 days before aledged action pump it goes up then 3h before the Times pump mass sell off and bitstamp uphold robinhhod go down...
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Ioneedblessed 🔺
(@ioneedblessed) reported
@Bitstamp been trying to verify for a week now. What's the problem?? #BTC #cryptocurrencies
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Thomaš
(@thxmxsd) reported
@StephanieStarrC @THEXRPBULLY I had no problems on Bitstamp
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Jason Content Ⓥ
(@jasric89) reported
@KingSavageShaun @Bitstamp Yeh Americans can’t use that exchange. The problem is America because of the SEC they have de-listed $XRP from America. So much for an #American Dream for these poor guys.
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crypto juggler
(@cryptojuggler9) reported
Since all these exchanges in the us took down #xrp are these same exchanges still gonna air drop our #flare from the snapshot? @coinbase @Bitstamp @FlareNetworks
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WietseWind { independent-developer-1 }
(@WietseWind) reported
@Doddler4Xrp @GuerillaXrp Exchanges went down as they couldn't handle the traffic. Kraken went down, Bitstamp was unreachable for a moment. If people can't trade on an exchange and/or their stats go down, that's what happens.
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sabroshi
(@sabroshi1) reported
@GrayskullJeff @Tr0llyTr0llFace I used Bitstamp in EU. Sometimes the exchanges can be down on days with high volatility and of course you have to jump through many hoops with all the KYC, AML, proof of funds regulation. But hey, I always pay my taxes.
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Thijs
(@thijsbov) reported
@xrp_mami Bitstamp was not down?
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sup3rtr4mp
(@sup3rtr4mp2) reported
@BitstampSupport @Bitstamp No update since one month, unfortunately. The only one writing and trying to get in contact is me. Your "Support" is only responding with the same answer. I m wondering if there is actually one working and trying to get the problem fixed.
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Carlos J. Díaz V.
(@Caloyoye) reported
@Bitstamp Hello. I would like to know if bitstamp is receiving Bank transfer from the United States? because I'm trying to make a deposit and it says "Bank transfer error"
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Digital X
(@better_holland) reported
@sentosumosaba I never had any issues with @Bitstamp during times of high volumes/volatility. They use Nasdaq software.
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Crypto Martin🍻
(@MartinAjarn) reported
@kinglenXRP28 Overblown statement. You mean the exchanges you used had issues? Binance, Bitkub, Bitstamp were working perfectly fine.
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George Kyriakou
(@georgekyriakou) reported
Hey @Bitstamp, being a customer/supporter for 8+ years I was completely let down waiting for a reply to a support ticket for more than a week to get an almost automated, absolutely not helpful reply. You were better than this.
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Bitstamp Support
(@BitstampSupport) reported
@Caloyoye @Bitstamp Could you DM us a screenshot of the error you receive and more info about what kind of deposit you're trying to make, so we can investigate this further?
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Amber Group
(@ambergroup_io) reported
@leslamb0 @MichaelWuAmber Funny how it’s showing bitcoin price being up on Coinbase but down on Bitstamp. The regular joe prob so confused
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Anton Dimitrov
(@AntonDimitrov9) reported
@XRPNews_ @Bitstamp Great pump $xrp we went down with 25%
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Yves ฿ennaïm 🌿
(@ZLOK) reported
@ibz @RevolutApp @Bitstamp I understand it. You understand it. No actual answer given. Obvious knowledge on their part of the issue. I just want to make sure they have enough opportunities to clear things up.
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Johann123
(@Johann12316) reported
@whale_alert 1. 15M $XRP are not enough to dump 2. Bitstamp has halted $XRP trading so calm down you psychos
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Boxy
(@12furryfeet) reported
@XRPNews_ Bitstamp didn’t go down as far as I know I was on it all day yesterday for XRP
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Lullaby
(@Lullaby56491933) reported
@cmak19 @cryptorecruitr I have lots of ADA, but I feel a little bit nervous now since xrp had problem and binance, bitstamp banned xrp trading, I had to sell and lost money.
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mrjum
(@bin_jumaira1) reported
@Bitstamp You guys r very slow on replying to support emails!! In the new verification process u guys r requesting for proof of crypto trading with other exchanges!! What if I dont trade elsewhere than bitstamp!!! This is crazy and waste of time!!
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Dave Or
(@DOkroznik) reported
@xrp_mami @Bitstamp never let's us down. At least us in the EU:)