Bitstamp

Is Bitstamp down?

No problems detected

If you are having issues, please submit a report below.

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/12/2025 13:15

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • OTCEX3 OTCEX (@OTCEX3) reported

    In cryptocurrency trading, the demand for converting from virtual currency into cash increases even more, resulting in the support to change virtual money from online exchanges such as China BTC, Kraken and Bitstamp. However, these transactions are controlled by the third company

  • WhenSGB @Bitstamp, where's my #SGB (@WhenSGB) reported

    @Bitstamp @BitstampSupport I'm having #SGB problems. When are you distributing? Your really *************** out of your loyal customers.

  • LoveTheWorldNow The Guru Of Crypto ©® (@LoveTheWorldNow) reported

    @Bitstamp @BitstampSupport Hope you are delegating #SGB for your customers. #XRP #FLR If not, distribute the tokens asap. If you need IT help please let the community know. People are willing to help if your IT people are incapabele to fix any issue. BTW, What is taking so long??

  • CharleyXRP Charley Chestnut (@CharleyXRP) reported

    @Bitstamp @BitstampSupport Good Morning from Canada... can you pls pls give your loyal customers an update on SGB token distribution..we know you are working on it...How long? Some of us want to delegate and as each h day goes by we lose $$$

  • OTCEX3 OTCEX (@OTCEX3) reported

    In cryptocurrency trading, the demand for converting from virtual currency into cash increases even more, resulting in the support to change virtual money from online exchanges such as China BTC, Kraken and Bitstamp.

  • Shime72 Shime (@Shime72) reported

    @MuaDua3 @stedas Agree on #Bitstamp. User since 2015, no single problem.

  • Davidmason110 David mason (@Davidmason110) reported

    @No_SGB_Token @Bitstamp that sucks I hate it when people do such acts😠message righthackz on Instagram, they helped me recovered my stolen funds from my wallet which was hacked by an unknown hacker...they help resolve hacked wallet with stolen funds and tokens or crypto coins no phase needed

  • chryzlerx Chris (@chryzlerx) reported

    @quodsolaris @Bitstamp @BitrueOfficial How is it possible that Bitrue was able to deliver $SGB on 27.09.2021 while you still have not a date? Is Bitrue so much more customer-orientated?

  • spaceshipPatt 🚀🌖❎®️🅿️🌔🚀 (@spaceshipPatt) reported

    @Bitstamp @PythNetwork I wonder if I can sue for false advertising, you claim to support the #SGB airdrop (which happened) and still didn’t hand them out.

  • HighHexicanUK HighHEXguy (@HighHexicanUK) reported

    @Dambo_flex Please please stop using @coinbase as soon as possible. They locked away 53 Eth for over a month and they literally don't have any customer service. Never been so stressed in my life. Highly recommend @Bitstamp customer service is actually existent and they reply quickly

  • Helga222 Helen Morrison (@Helga222) reported

    @RevolutApp what is happening with the songbird airdrop? Bitstamp are supporting the distribution so only fair your for you to now support your loyal customers holding xrp.

  • ArukoinKingu Arukoin Kingu (@ArukoinKingu) reported

    @Bitstamp @BitstampSupport No. Having problems not having $SGB delivered

  • CryptoNoviceKim CryptoNoviceKim.crypto (@CryptoNoviceKim) reported

    @RuleXRP I’ve had excellent service from @uphold and from @Bitstamp until now!! Please… where is my songbird??? When will you give it to us???

  • roberterdmann Rbsn (@roberterdmann) reported

    @Bitstamp @omgnetworkhq Hey @BitstampSupport - are you planning to support the Boba Network before November 12th? Or do I have to move my OMG from your exhcanger to participate on the Boba airdrop? Kind regards

  • PVocadlo Prokop Vočadlo (@PVocadlo) reported

    @PatriceBTC @sentosumosaba @Bitstamp We could talk about consensus, centralization, initial distribution, governance, utility, real life use cases, benchmarks... => I was expecting something more interesting than your claim to "XRP is ****" is based on fact that you pick a period & draw some conclusions based on it

  • PatriceBTC Patrice (@PatriceBTC) reported

    @AaronMu27293744 @sentosumosaba @Bitstamp TL;DR: XRP is a blatant scam, working with a world class army of bots programmers and shills paid to build hype and momentum around XRP so that the founders can dump their holdings on vulnerable investors. Like, pretty much what OP is doing here.

  • d_eleye D. Eleye (@d_eleye) reported

    @Bitstamp I have lost my 2fa creds - tried reset to no avail. It just loops all the time asking for my login details Tried resetting password - also that is looping (asking for email address, sending me an email asking to recover, then asking email again) Can you support?

  • AltcoinPizzaGuy paywith.crypto (@AltcoinPizzaGuy) reported

    @KuEnXRP589 @Bitstamp @Bitstamp should be shut down. This has got to be illegal.

  • No_SGB_Token @Bitstamp, where's my #SGB (@No_SGB_Token) reported

    @didduediligence @Bitstamp @omgnetworkhq "one of the most legit exchanges" yeah right ignoring all my customer support emails. Very legit!

  • sverck1 S V (@sverck1) reported

    @Bitstamp @omgnetworkhq will you also support $omg airdrop in november?

  • haydentiff 𝚃𝚒𝚏𝚏𝚊𝚗𝚢 𝙷𝚊𝚢𝚍𝚎𝚗 (@haydentiff) reported

    @Fanstebg92 @stedas That’s fine. That’s mostly what they have now. I’ve been holding it for them for the last ~7yrs and just started trying to help them setup a verified account on Bitstamp so they can cash out.

  • CryptobOOBs81 CryptobOObs (@CryptobOOBs81) reported

    @BitstampSupport @Bitstamp We appreciate your effort to support $sgb airdrop. But it would really helpful to know a timeline. We waited all a long time that this project starts…we want to support and grow with it!

  • roberterdmann Rbsn (@roberterdmann) reported

    @CryptobOOBs81 @Bitstamp @BitstampSupport Aren‘t they working hard to get the infrastructure ready to distribute to the people?

  • moa58082642 moa (@moa58082642) reported

    @Bitstamp why dont u finish this sgb ? price is going down and we cannot do any trade

  • Don_CorleoneMVP Don_Corleone (@Don_CorleoneMVP) reported

    @Swissquote I was cheering when you announced support for Spark tokens $FLR ,now just let us recive our $SGB . @Bitstamp supports it and so should you guys!

  • CryptobOOBs81 CryptobOObs (@CryptobOOBs81) reported

    @Bitstamp @BitstampSupport not support trading $sgb is one thing. Not distribute is a crime!

  • CharleyXRP Charley Chestnut (@CharleyXRP) reported

    @Bitstamp wondering if your systems are set up for Flare airdrop ? Seems SGB has caused some issues ...also we need our SGB before month end so we can receive @FlareFinance airdrop.... Pls pls let us know !

  • No_SGB_Token @Bitstamp, where's my #SGB (@No_SGB_Token) reported

    @didduediligence @Bitstamp @omgnetworkhq Stop being a silly ****. They are making money off our tokens. How ******* old are you kid. Grow ******** up.

  • VomiseIIe Hello Trollex (@VomiseIIe) reported

    @Bitstamp @PythNetwork I’m using your app on iOS and I don’t have the possibility to stack/earn from my ALGO. Can you help ?

  • No_SGB_Token @Bitstamp, where's my #SGB (@No_SGB_Token) reported

    @stephenchip @Bitstamp No probs, they've also avoided my last two customer support messages for ETAs on the distribution. They've lost all credibility with me. I'm done with them. @Bitstamp makes my blood boil.