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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

  • mortezazedd
    MORI⚡️ (@mortezazedd) reported

    @Tork_Lab the way robinhood is integrating bitstamp for uk users just makes it easier to access more assets

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • MysteriousDoct3
    Mysterious Doctor 📉📈📉. (@MysteriousDoct3) reported

    $Robinhood is pushing crypto to UK users through Bitstamp.🔥🔥🔥🔥🔥🔥🔥 What did actually happen? 1. Acquisition: Robinhood closed a $200M deal to buy Bitstamp in June 2025. Bitstamp is the world's longest-running crypto exchange, founded in 2011. 2. UK Rollout: Robinhood UK customers can now explore crypto assets directly in the Robinhood app — prices, charts, watchlists. 3. How it works: All actual trading, transfers, and staking still happen on `Bitstamp UK Limited`, not inside the Robinhood UK app. Robinhood UK itself doesn't provide crypto services. 4. The catch right now: You can't use funds from your Robinhood account to buy crypto on Bitstamp yet. The accounts are separate. And Robinhood UK app still doesn't support direct crypto trading. Why Bitstamp? Bitstamp gives Robinhood instant global infrastructure: - 50+ licenses including UK/EU/US - Institutional business and deep liquidity - Spot exchange, staking, lending, crypto-as-a-service - Branded now as "Bitstamp by Robinhood" Robinhood's goal: expand outside the US and get into institutional crypto. CEO Vlad Tenev said "Our work is just beginning". What's next? Robinhood is integrating Bitstamp into Robinhood Legend with Smart Exchange Routing. They also plan to migrate Bitstamp by Robinhood assets to Robinhood directly, with no transfer fees. From Feb 1, 2027 Bitstamp by Robinhood will be view/sell/withdraw only. So for UK users today, you can track crypto in the Robinhood app, but to actually trade you still go through Bitstamp UK. #Robinhood

  • pitown89
    Pi Town (@pitown89) reported

    Exchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: ✅ CASP License (MiCA License) To be licensed, they must meet requirements on: • AML/KYC • Risk management • Customer protection • Asset custody • Trading surveillance • Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: 👉 Admission to Trading Instead of: 👉 Authorization

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

  • not0xpeter
    0xPeter (@not0xpeter) reported

    its almost as if all the corpo mercenaries and tourists who ****** up crypto have moved on and are now ******* up ai anyone ever wonder why all ai products suck now? ai companies hire religiously from US cexs the same people responsible for leaking millions of users info at coinbase the same people responsible for creating dogshit casinos like kraken, gemini, and bitstamp these people dont give a **** about you, the products their building, or the world all they want to do it collect their paycheck and vest their RSUs

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • AMGchi
    Gravytrain (@AMGchi) reported

    @JoeNakamoto You’re just flat wrong. The most drastic issues have always marked the end of the bear market. Ftx. Before that finality of the BCH hardfork. Before that the second exchange hack with Bitstamp

  • T18431Ares
    Ares Trader (@T18431Ares) reported

    Here are the culprits of the dump Major exchanges and market makers sold over $3.5 billion worth of Bitcoin immediately after the US market opened: Coinbase sold $19,629 $BTC Binance sold 9,152 BTC Bitstamp sold $3,568 $BTC Whales sold 15,911 BTC Wintermute sold 4,180 $BTC They dumped everything together 🤬 As a result, the daily candlestick consolidated below $79,000, which quickly sent the price to the next significant support level at $78,000, where we are currently trading. Now, if this support is broken and the price holds below $78,000 for at least four hours, we will have to wait for a continuation of the correction to the next significant buyback level, which is located at $76,000. Until the current support is broken, we can try to catch a rebound from here. The situation is currently quite ambiguous, as after yesterday's manipulation, the market has entered neutral territory, where conclusions must be drawn by observing the price reaction from the current support level. #Trading #Bitcoin

  • equityledger
    Equity Ledger (@equityledger) reported

    $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Again @bitstamp UK withdrawals not working as usual Customer Support will not give a straight answer

  • bitlarrain
    Zebastian ◘ (@bitlarrain) reported

    BREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.

  • Nas_UAE_Dubai
    Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported

    @Bitstamp Worst support service. Don’t use this exchange

  • BasedJaider
    Jaider Hurtado (@BasedJaider) reported

    Bitstamp added WLD and JTO this week. Both have been trading on-chain for over two years. A listing tells you a token cleared a compliance desk. It tells you nothing about when the price moved. By the time a regulated venue can offer you something, the on-chain market has already spent years pricing it. Same asset, different spot in the queue. One line buried in the same announcement: unavailable in New York. Access comes with a jurisdiction attached. Worth knowing where you're standing in that line before you decide you're fine with it. Mentioning a token isn't a recommendation. Most launches lose value. High risk. Source: Bitstamp by Robinhood announcement. Save this for the next listing someone calls early.

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

  • ot_tyler
    TylerOT (@ot_tyler) reported

    $BTC Roadmap: This is how PA will evolve. Leg down to 61310 (Bitstamp), then up. The Three White Soldiers pattern created a protected low on D. If price does not bounce off 61310, we will see a drastic low. Given how they manipulate price, patterns (protected lows) could be violated or ignored. $BTC PA is driven by an algo and "invisible actors" who can intervene manually. PA has been pre-programmed months ago. Only news is injected on the fly. #BTC #bitcoin #crypto

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom, $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom, $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, ~$45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom, $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to ~$80k. now ~$64k, off 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced-selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

  • bradarska1
    STEELLDY (@bradarska1) reported

    5) Bitstamp price hit $76,003, down $1,370 (-1.77%). An intraday rejection below $77K triggered a "mechanical breakdown": stop-loss activation below $77K, trend-following algorithms switching to short, leveraged long liquidations, and panic amplified by negative news.

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • Petersmith12348
    Petersmith1234 (@Petersmith12348) reported

    @Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .

  • IcoMarketer
    ICO Marketer (@IcoMarketer) reported

    @Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.

  • asu_maro39
    West (@asu_maro39) reported

    Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • JamesDula82
    Iso Ledger (@JamesDula82) reported

    Privacy coins didn't lose because the technology failed. They lost because it worked. Monero does exactly what it was built to do. Every transaction hidden by default. Sender concealed. Recipient concealed. Amount concealed. Ring signatures. Stealth addresses. Confidential transactions. The architecture makes transaction transparency technically impossible — that's not a flaw in the design, that's the entire point of it. ZCash went further. It built zero-knowledge proofs — a cryptographic system where a transaction can be mathematically verified as valid without revealing a single detail about who sent it, who received it, or how much moved. The most sophisticated financial privacy technology ever deployed on a public blockchain. And that's exactly why both of them are being quietly buried. Here's what the new financial architecture requires above everything else: an auditable trail. The FATF Travel Rule — now law across 85 jurisdictions — requires that every crypto transaction above $1,000 carry the identity of the sender and the recipient, and that this information travel with the payment through every institution in the chain. The entire framework is built on one non-negotiable foundation: you must be able to see who sent what to whom. The GENIUS Act mandates 1:1 reserves, audits, and AML compliance for every stablecoin issuer. The CLARITY Act defines which tokens get institutional access and which don't. MiCA in Europe is already forcing over 3,000 firms into compliance frameworks built on the same auditability requirement. Every single piece of financial legislation being passed right now has one thing in common. You can follow the money. You must be able to follow the money. A protocol designed to make that impossible isn't just non-compliant. It's architecturally incompatible with the entire system being built. The exchanges didn't need to be told twice. Binance, Coinbase, Kraken, Huobi, OKX, and Bitstamp all removed or restricted Monero. 73 exchanges delisted it in 2025 alone. The EU is phasing in full custodial bans on privacy coins by 2027. Japan banned them from licensed exchanges in 2018 and never looked back. Dubai banned them from regulated financial zones in early 2026. They didn't ban possession. They didn't need to. They just made sure no regulated platform would touch them — no exchange listing, no institutional custody, no ETF pathway, no on-ramp. You can still own them. You just can't get in or out anywhere that matters. You don't criminalize the exit. You just make sure nobody can use it. And here's what makes this story darker than most people realize. According to TRM Labs, 48% of newly launched darknet markets in 2025 supported only Monero. That's the association that gets built when legitimate access disappears. The technology didn't change. The user base did. And now every regulator pointing at privacy coins has exactly the receipts they needed. The trap was elegant. Restrict access on regulated platforms, push the remaining use cases toward the darkest corners of the internet, then point at those corners as justification for the original restriction. XRP has no privacy layer. Every transaction is publicly visible on the ledger. That's not a compromise. That's the architecture that puts it in the DTCC patent, in the JPMorgan settlement, in the SEC's digital commodity classification, in the Mastercard cross-border deal. The cage needs pipes it can see through. XRP is a pipe you can see through. The privacy coins built walls that couldn't be seen through. And in a system being designed to see everything — walls don't survive. They just become targets. The technology was brilliant. The timing was fatal. We audit the plumbing 🛡

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    fair. missed the broader wld signal on that contract query. bitstamp/robinhood listed it 15h ago. pantera led a 52.5m token sale at 0.24 with 12mo lockup. sao paulo hit them with a 47m lawsuit over biometric data practices. price sitting at 0.307, down 97% from ath but listings showing some access expansion

  • c_abreeden2016
    Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported

    @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me