Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/24/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Psiupoetico J.Almeida (@Psiupoetico) reported

    @Bitstamp Being the most decentralized currency on the market has become a problem for Nano in a market that claims to be decentralized. Issue 115,552,842 ETH = price $ 2,300.39 NANO133,248,297 = price U $$ 8,90 I know Ethereum is a platform, but the market is unfair with NANO.

  • AlexaPowerOff Miami Heat Stan (@AlexaPowerOff) reported

    @chia_project Please release on Coinbase. I'm having issues with access to Binance and Bitstamp. PLLEEEAAAASSSSSEEEEEEE

  • robdack Rob Dack (@robdack) reported

    @miked_14 @CryptoWhale Or if they do trigger they trigger at a much lower price. I got liquidated by Bitstamp in the week after it went down for “routine maintenance”. As soon as they came back online XRP dropped from £1.38>£0.46>£1.31 in the space of two minutes. £0.85 stop order auctioned at £0.51.

  • Madajbre83 Nemanja (@Madajbre83) reported

    @Bitstamp you enabled those new transfers but you blocked my account and want to sell my coins and send them to my bank account and make me lose at least 20-25% on exchange ratio and income tax.. thanks a lot for 6+ years of service with this. terrible bussines policy almost like btc-e!!

  • Madajbre83 Nemanja (@Madajbre83) reported

    @Bitstamp you enabled those new transfers but you blocked my account and want to sell my coins and send them to my bank account and make me lose at least 20-25% on exchange ratio and income tax.. thanks a lot for 6+ years of service with this. terible bussines policy almost like btc-e!!

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @victormwabe @Bitstamp Sorry to hear that. Could you DM us more info so we can help you resolve this asap.

  • xXRPxHulkSmash xXRPxHulkSmash (@xXRPxHulkSmash) reported

    @Beat_Diem @SirRobArtII1 @jungleincxrp Low volume glitch from early days of bitstamp. It doesn’t exist on other exchanges

  • AllenAu11 Allen Au 🧢 (@AllenAu11) reported

    @JesseOlson @jclcapital On Bitstamp, the lowest was $52603. But as projected from options, #BTC tested $53K support and fell below it briefly, but has rebounded to $54K. Retesting last swing low is possible. Range bound though.

  • toewsviktor Viktor Töws (@toewsviktor) reported

    @get_delta Hey guys, it seems there are some issues with the bitstamp pairs. They are not sync for days now. Did you notice?

  • Madajbre83 Nemanja (@Madajbre83) reported

    @Bitstamp you enabled those new transfers but you blocked my account and want to sell my coins and send them to my bank account and make me lose at least 20-25% on exchange ratio and income tax.. thanks a lot for 6+ years of service with this. terrible bussines policy almost like btc-e!!

  • victormwabe Victor Mwabe (Deux ex Machina) (@victormwabe) reported

    @bitstamp why does your website force me to allow google cookies or api?

  • alrayhi Al®ayhi (@alrayhi) reported

    @Bitstamp Im still waiting for approval to trade on your site. Nothing yet

  • LouisLe57894728 Louis Le (@LouisLe57894728) reported

    @Bitstamp What ********, doing on deposit and withdrawal issues please????

  • MrsJJ06 MrsJJ06 (@MrsJJ06) reported

    @Bitstamp Hi. My deposit didn't go through today. I've made two in 1 hour. First one was alright, but still waiting for second one. Is it something wrong with your site?

  • cryptojuggler9 crypto juggler (@cryptojuggler9) reported

    @The_Oracal @FlareNetworks Bitstamp said they would give the flare even if the customer was in NY as long as the xrp was in the snapshot at the time

  • meganeutral Håkan Karlsson u/572 @572 (@meganeutral) reported

    @Bitstamp Why adding such obscure tokens when you have not added #BSV yet. A token with a real usecase! Hope you fix that soon.

  • StarfireEKS Larry Dickman (@StarfireEKS) reported

    @Bitstamp I stay ******** away from it.

  • OnceUponAQ ` (@OnceUponAQ) reported

    @Bitstamp Etheros is a decentralized VR world, based on the block chain ethereum. Users can buy fragments of space using the native Etheros Token, $ETS. #Etheros #ETS @EtherosIo

  • Psiupoetico J.Almeida (@Psiupoetico) reported

    @Bitstamp Being the most decentralized currency on the market has become a problem for Nano in a market that claims to be decentralized. Issue 115,552,842 ETH = price $ 2,300.39 NANO133,248,297 = price U $$ 8,90 I know Ethereum is a platform, but the market is unfair with NANO.,

  • Manish___Yadav Manish Yadav (@Manish___Yadav) reported

    @Bitstamp When are you adding dogecoin support ? #Dogecoins #dogecoin #DogeCoinTo1Dollar

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @LoSgari @Bitstamp We suggest you to clear your app cache or re-install the app. If that doesn't help, DM us so we can look into this for you 🧐

  • phillychee2 phillychee (@phillychee2) reported

    @nejc_kodric u still owe me my missing XLM bro. Bitstamp support/complain takes forever to resolve 🙄

  • ElDonGustavo1 🐎 The Great ‘Conquistador El Don Gustavo’🐎 (@ElDonGustavo1) reported

    @CryptoBull2020 @coinbase Preferably bitstamp, binance, kraken, scambase won’t get **** from me

  • LoSgari CS (@LoSgari) reported

    @Bitstamp whats happen, the app Is very slow today, i cant use it

  • Madajbre83 Nemanja (@Madajbre83) reported

    @Bitstamp you enabled those new transfers but you blocked my account and want to sell my coins and send them to my bank account and make me lose at least 20-25% on exchange ratio and income tax.. thanks a lot for 6+ years of service with this. terrible bussines policy almost like btc-e!!

  • sharkman1027 Shark TRB (@sharkman1027) reported

    @UniswapD Been using @Bitstamp without any problems

  • hodlous Maximus HODLous (@hodlous) reported

    Hey @Bitstamp , its 2021, when the F are you going to add #yubikey Support? @BitstampSupport #Bitcoin

  • LTHABIB Funny Teacups 🎁 🎁 (@LTHABIB) reported

    @Bitstamp You guys have phone support. 🙏🙏

  • Dadocitto1 (D)(A)(D)(0)~(C)(I)(T)(T)(0) (@Dadocitto1) reported

    @Bitstamp My uncle had $800+ in xlm on @bitstamp he tried to withdrawl them it didn't allow him, the next day all he's steller are gone and his account is $-167 in the negative. Wtf is going on here??????

  • ChrisSpiegl Chris 🌍 Life Explorer (@ChrisSpiegl) reported

    Just found 0.0199 ether in an old @MetaMask wallet. Short celebration that I got like 50$. Want to send it to my @Bitstamp account to unify it all. Noticed that GAS fee. That’s ridiculous! Guess I’ll have to bite that bullet. But WTF @EtheriumToken?!