Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/21/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • edilson1492 α Canis Majoris (@edilson1492) reported

    @JoelKatz @xrplumber Couldn't you reduce this risk by requiring a reserve in a separate (real USD pegged asset) on XRPL such as Bitsatmp USD IOUs? If Alice wants to issue $100, she should collateralize not only with 150 XRP but also lock $50 Bitstamp USD IOUs.

  • BigDaddyChukz BigDaddyChukz (@BigDaddyChukz) reported

    @XRPTJG @futur3gold3n @Bitstamp did the same **** to me. Froze funds and had to provide an unnecessary amount of docs to release the funds. Where's the decentralization?

  • Jasmine1Alexis Alexis J 🇺🇸 (@Jasmine1Alexis) reported

    Data recorded a high of $30,725 for BC/USD on Bitstamp. Still struggling to flip $30,000 to reliable support, the pair nonetheless avoided a deeper retracement, helping calm fears that last week's $23,800 capitulation event did not mark the bottom.

  • yosefkaabi2 🙏🏻 (@yosefkaabi2) reported

    @Bitstamp Hello, I have cancer and I will not be aliveI,help me to live these 2 years like a human being. I lost all my property in lona.This is the address for usdt-trc20. TGYFu8zWx6Jb67yH7CPHzGgYn9amdsyJ55

  • Cooper_Whit Cooper White (@Cooper_Whit) reported

    @Bitstamp hey Bitstamp team! Any update for US holders on $SGB airdrop? We have all been very patient and have been left in the dark with a vague answer of "We are working on it." A simple update on estimated timeline and what the congestion is would be great! Also when $FLR?

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    @jbgraftieaux - Got to say Bitstamps support is really poor, waiting over 30 hours for a transaction to reach the destination, this is the 3rd time with Bitstamp, calls to support are a waste of time, they just say they are looking into it and don't say why it's not going.

  • ferr_olivia 🍑Olivia 🍑📈📈 (@ferr_olivia) reported

    @fomocapdao check weekly we never close4d below 31.8k when this level been reached there were wicks to down but never close below 31.8k on binance and 31.8k on bitstamp but this is my thoughts

  • SimonOlofsson89 Simon Olofsson (@SimonOlofsson89) reported

    @Bitstamp Agreed. Everyone who want to lose their money should jump in immediately. The elevator down waits for nobody.

  • S68261330 S (@S68261330) reported

    @3commas_io @tradecryptoalts When Bitstamp DCA bot support?

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    @BitstampSupport - What a pathetic company, For 3 days I have been waiting for a transfer of Avax to leave my account, nobody can tell me why. Do yourself a favour, don't trade with Bitstamp. The same response every time, we are working on it.

  • Pandurevich Srdan Pandurevic (@Pandurevich) reported

    @Bitstamp True; then why don't you still have native Lightning network support, instead referring us to the utterly unusable zebdee? Nothing but bad experience with them

  • Siko3112 Tomaz (@Siko3112) reported

    @grhambra @BitstampSupport quite a few people have the same problem with what happens to bitstamp????

  • dogolaca Don Goldberg (@dogolaca) reported

    @Bitstamp Wouldn’t it be less effort — for the same result — to flush my money down the toilet?

  • Cryptoburnner Cryptoburner (@Cryptoburnner) reported

    @Bitstamp Hello when will you give your USA customers their XRP airdrop?! It’s getting beyond annoying at this point… USA RESIDENTS, DONT USE BITSTAMP, better service and value elsewhere!

  • MironBodor Miron Bodor (@MironBodor) reported

    @Eamonicloud @Bitstamp Nothing is misleading except if you look to the 15 minute chart. Zooming out will help you to assess the economy of the situation much better 👍

  • grhambra gabriel hambra (@grhambra) reported

    @Bitstamp @BitstampSupport HELLO I SENT MANY E MAILS AS I MADE A MONEY TRANFER ON MAY 13 and my money is still not arrived to my Bitstamp account !!! PLEASE HELP

  • Cryptoburnner Cryptoburner (@Cryptoburnner) reported

    @BobbyZagotta @CryptoCompare Will not be top 3 for long. Americans stay away from BitStamp. They provide horrible service and do not honor their obligations to give airdrops to their USA customers! We Americans lose money and value by using BitStamp unfortunately.

  • Crypto713X Crypto713 (@Crypto713X) reported

    Pretty sure every Centralized Exchange Account I registered is Level 1, Level 2, or Level 3 verified. It's called identity! I also forgot to add #Bitstamp & #Gateio . There are probably a few others I no longer access due to rules being changed over the last decade of work.

  • rynysel rynysel (@rynysel) reported

    @Bitstamp I think you have the graph upside down

  • HaleyLe03988268 💨Kazi Hasibul Hasan (@HaleyLe03988268) reported

    Bitstamp, did you resolve the technical issues with the integration for $SHIB yet?

  • Terrywh96381049 Terry wheeler (@Terrywh96381049) reported

    @Bitstamp @Meta @compoundfinance I was blocked from withdrawing my 204 usdt on the 28th of April , I contact there support and I was given a number to call before they can be unblock me, I was able to speak with there customer care representative after countless time of calling

  • S68261330 S (@S68261330) reported

    @3commas_io When Bitstamp DCA bot support?

  • lvaroJosFerrei3 Álvaro José Ferreira Cruz (@lvaroJosFerrei3) reported

    @CryptoGrew @EvaporatingH2O @Bitstamp Sent them my annual incomme from the last years and a proof of the transfer of tokens from one exchange to bitstamp. Solve the problem.

  • OGBTC Marshall Long (@OGBTC) reported

    The whole @novogratz going quiet feels a lot like when @DanMoreheadfbs took bitstamp off the @PanteraCapital website after their hack. Not a big deal imho. Sometimes investors make bad calls. Me included. If ur right all the time ur Madoff

  • BitcoinXGames1 PulseX DEX (@BitcoinXGames1) reported

    Btc kissed 24k on bitstamp 21k imminent then a wick down to 11k this weekend on the Lunar Eclipse

  • KriegVII Wüsten (@KriegVII) reported

    Exchanges like Bitstamp and Kraken have real fiat pairs, so they won't have any problem when stable coins get banned. Also it doesn't make any sense to have stable coins when we can have real fiat pairs. Avoid stupid people and dumb news about the topic.

  • cloudzombi Mr Crypto Sloth ⚡ (@cloudzombi) reported

    @BONTESA_ What?! Where?! How? A trade? Btw on a completely unrelated matter, a friend of mine got voice phished by a particularly savvy fake Microsoft support from India and they hacked into her Bitstamp...

  • Terrywh96381049 Terry wheeler (@Terrywh96381049) reported

    @Bitstamp @Meta @compoundfinance Was later sent a link to join a live video call on zoom which I did again, spoke with there representatives for some minutes on a live video chat and I was told the block will be lifted after 2 hours but I wasn’t unblocked till now

  • cryptomorbius Morbius of Valhalla (@cryptomorbius) reported

    @DecryptorCrypto That's way too convenient. Grab a bitstamp chart with the whole btc history, and tell me if we didn't have the same before even with bear markets, we never retest that on monthly support ever ever not even when the liquidity was nonexistent, gainzy also knows that

  • apelikemonk apelikemonk (@apelikemonk) reported

    @Bitstamp Why don't you list decent top 20 coins rather than the garbage top 400 coins you are listing.