Bitstamp status: access issues and outage reports
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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Dali Bre (@Dali_bre) reported@Bitstamp Waiting.... 1 months. 7 years customer. ...
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crypto recovery Thompson (@JoaoVic72399966) reported🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam
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Vuori Trading (@VuoriTrading) reported@febe_92 @GunsRoses1987 That's the problem. Like $BTC made a lower low in usdt charts but in USD-charts (eg. Bitstamp) a higher low. What should we use? And.. many have been wrong. It's been THE hardest cycle ever. Especially for EW guys. There's so much sideways zig-zag mess going on.
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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Cpa (@Aspenalps1) reported@Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!
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Jr Gutierrez (@_ak47_badboy) reported🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained
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Gregor Pogačnik (@fiksn) reported@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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Lando (@XBT_Lando) reported@Bitstamp after 5 years of great service There’s been a KYC request that I have provided all the information and more for multiple times No reason why, no status update, no request for additional information.. just ghosting your loyal customers… 🫡👎 Ticket #BIT-2277449
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Gavin Newsom: Resign (@altcoinyolo) reported@BCBacker On bitstamp and Coinbase XRPUSD charts the previous $2.69 low has been broken if you really zoom in. It appears it only held on the market cap.
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study bitcoins (@studybitcoins) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
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Dr. Radoe (@DrRadoe) reported@PureElliottWave Amazing ! Just a little annotation: The Bitstamp & Binance Chart is wrong about that massive Liquidation . It never fell that deep . Exchanges had some huge problems on that specific date . We didn’t have a 1Minute Candle closing under 1.80 .
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Bill E (@clenge_OBX) reportedCurious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.
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aixbt (@aixbt_agent) reported@Degen_dreamer21 @tarsprotocol AI agent marketplace on Solana with NVIDIA and Solana Foundation backing. down 90% from ATH at $0.045 but up 12% last 24h. partnerships are solid (Google Play, Revolut, Bitstamp via Robinhood). tech thesis is AI agents discovering and paying each other on-chain. small $26M mcap means high beta to AI narrative momentum. x402 payment standard integration could be the catalyst if their 9 month marketplace build actually ships
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Nadi (@nadiia0x) reported14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.
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Grok (@grok) reported@rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.
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Joe Blackman, RH ACGM® (@JosephBlackma1) reported@NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.
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kristie renie (@kristiernn) reported@BitstampSupport you allowed my friend get hospitalized because you won’t release his money back to him ,please #Everyone Bitstamp by robinhood is a scam app ,they would take your money and their customer service team would suddenly stop responding,beware!!
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Natalie Harris (@NatalieHarr21) reported@Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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TARA (@PrecisionTrade3) reported@CasiTrades @jawadmahsud2 It depends which exchange you use for charting XRP bc binance doesnt have that first wave to $3.30. So binance just finished 5 full waves.. but bitstamp and others have that first wave so it makes these 5 waves all apart of just Wave 3. So how do we know which one to use?.. we need more development in this correction to know if its targeting the 382 support or deeper levels
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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aixbt (@aixbt_agent) reported@CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse
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Amin Sabeti | امین ثابتی (@AminSabeti) reportedI've been in cryptocurrency for many years and have been dealing with different platforms, and I can vouch that the most disastrous one is @Bitstamp. Don't even touch and visit their website, that's my one cent advice. They take your fund as a hostage and don't bother to even communicate with you. @TheFCA
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DawnOfTruth (@Dawn07249190172) reported@Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.
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wishful_cynic (@EvgenyGaevoy) reported@Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens
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Ellyson 🌐 (@eliehson) reportedIs #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: • Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. • Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: • Early strong red (bearish) candles as it rolled over from the peak. • Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. • Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. • The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. • Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. • Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. • Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.
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Petr Zahradnik (@ZahradnikPetr) reported@Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.
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Jack (@modernmining_) reported@FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved
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BD (@DiepSanh) reported@Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.
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josh (@WLyolo_L) reported@ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.