Bitstamp

Is Bitstamp down?

Some problems detected

Users are reporting problems related to: transactions and website.

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 11/27/2025 12:40

November 27: Problems at Bitstamp

Bitstamp is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • jjang63 Kelly_Rah (@jjang63) reported

    @Bitstamp @Stellar_AT @StellarOrg What's the problem resolved?

  • aivainvesting Aiva (@aivainvesting) reported

    @plantmath1 @AndrewHolder22 @BahamaBen9 Bitstamp lowest fee (pretty much free, 0.1%) to buy crypto, takes few hours, oldest platform. Coinbase is 💩 compared to bitstamp. I guess it would be great of some fintech mobile app offered same service. Some I used do but 2%+ fee.

  • exarepea Tim Betz (@exarepea) reported

    @Bitstamp @StellarOrg Is/has @StellarOrg come out and said anything about this issue ?

  • jeneugenio_30 Jen Eugenio (@jeneugenio_30) reported

    @SmartCryptoNew1 @Bitstamp @StellarOrg Sad to know this. Due to network malfunction, deposit and withdrawals are temporarily suspended. But I think this suspension is way better than running the project with issue. Good idea!

  • bougatsas1 ₿ougatsas (@bougatsas1) reported

    @RichardTassler @DudeJLebowski sent 4k to bitstamp & 10k to revolut. Bank account now suspended. On the phone with cust service for 20mins, need 20 more to get through to another dept

  • jd617_ jd (@jd617_) reported

    @CoinbaseSupport It’s been 28hrs on pending though what do you mean... @CoinbaseSupport if you knew the network was down why would you let everyone withdraw and deposit just to have it sit in pending all week @Bitstamp halted everything

  • bougatsas1 ₿ougatsas (@bougatsas1) reported

    @hodlway1 @BTCGandalf Halifax OK, but broke my ***** twice for <5k transfers to crypto exchanges (account suspended temporarily, spent an hour waiting/explaining to cust service). Revolut much better, no issues at all. Just make sure yr exchange accepts incoming from revolut (bitstamp does, blockfi no

  • Boulanger888 Francois Boulanger (@Boulanger888) reported

    Better to have BTC’s managed by a reliable exchange like Bitstamp, Coinbase, Huobi, or to use a LEDGER ? Having the BTC managed by an exchange is quite useful. But how about security ? Can there be a problem when transferring the access to my BTC from an exchange to the LEDGER ?

  • harrywhodoneit1 Stephen#D#XRP⛳ (@harrywhodoneit1) reported

    @EddieHa35418086 @Change Eddie a friend of mine back home in Glasgow is having issues transferring money from his bank to Bitstamp? Did you have any issues on first deposits?

  • VirtualQuery VirtualQuery 🇨🇳 🧜 🇭🇰 (@VirtualQuery) reported

    Man, when will @Bitstamp stop with including my whole goddamn name in every single email. Even e-mail which states API changes, **** off stop it.

  • paeancorreia TecConcept (@paeancorreia) reported

    @Bitstamp Add #ada #Cardano i stop using your site becouse of that

  • xrptoolkit XRP Toolkit (@xrptoolkit) reported

    @moveValuefast Anyone can issue any asset. USD issued by Bitstamp and GateHub are no different from USDC. Backed by dollar deposits held off-ledger.

  • haydentiff 𝚃𝚒𝚏𝚏𝚊𝚗𝚢 𝙷𝚊𝚢𝚍𝚎𝚗 (@haydentiff) reported

    @CalculatedRisk4 @Bitstamp @StellarOrg There isn’t an issue with Stellar. The issue is with exchanges relying on Stellar’s infrastructure & Ripple’s infrastructure and stopping withdrawals and deposits if validators from those 2 entities go down. Why bother pretending to be decentralized if only Stellar/Ripple matter?

  • phillychee2 phillychee (@phillychee2) reported

    @gour84916613 @BitstampSupport I am having the same issue. There was a transaction ID generated but it’s actually an invalid ID probably associated with a failed transaction on the ledger hence I did not receive my funds but my Bitstamp account still got debited. Hopefully they can resolve this soon.

  • TerryBlarney Terry McCarthy (@TerryBlarney) reported

    @Bitstamp and @BitstampSupport The Cardano Community would like you to list #Cardano #Ada. Many of us including myself are loyal customers of yours. Please list #Cardano. @IOHK_Charles and IOG deserve your support.

  • HercoinP Hercoin Poirot (@HercoinP) reported

    @Bitstamp @StellarOrg So when it's up again? Because the issues were solved yesterday and now everything is working, but my deposits to bitstamp from yesterday are still not arriving.... Please update @Bitstamp

  • pippedtodeath John (@pippedtodeath) reported

    @Bitstamp where do XRP holders check re: their FLR holdings? I had mine on bitstamp during the snapshot but haven’t heard word 1 from support about it...

  • erikblokland Erik Blokland (@erikblokland) reported

    @Bitstamp Hi @Bitstamp, it seems that you also have an issue with US trades of $XRP. Since beginning January, its not possible to trade #XRP anymore on Bitstamp, and recently it became publicly known that there's no clear reason for it as well. Any chance that issue will be solved soon?

  • cryptoaudette Cryptoaudette (@cryptoaudette) reported

    @Bitstamp Still not ready to #relistxrp? If binance does before you you’ll have a lot of US customers jump ship. I don’t want to, your extremely secure and easy to use but it’s down right silly to not have stepped up and done what’s right.

  • blueroseduo Rosa Siciliana 🇨🇦🇺🇸🇮🇹🎤🎵🎹🎼 (@blueroseduo) reported

    @KingGregarious @Bitstamp I have a stupid bitstamp account with XRP funds, does anyone know how I get my money? These ******* idiots won't help me get my money, and is this legal?

  • sandro410 sandro taruchaladze (@sandro410) reported

    @CryptoSolomon_ @xrpartisan @xxmikecheckxx That only happend on bitstamp and was a liquidity issue, also a flashcrash that lasted probably a nanosecond on a 1 minute chart doesn’t change the vertical trajectory of the chart mate.

  • TheGreat_Reset The Great XRP Awakening (@TheGreat_Reset) reported

    @Bitstamp @StellarOrg I switched my XLM to XRP. It became a trust issue. Glad I did.

  • SiriusB12 Jerome Steele (@SiriusB12) reported

    @BGIradji @nbougalis Stellar has identified the ledger and operation that caused the issue. I don't know where that operation originated. It could be from an exchange, DEX or from some other user. Bitstamp would be impacted if they use a quorum set that contains the SDF validators.

  • CalculatedRisk4 CalulatedRisk (@CalculatedRisk4) reported

    @haydentiff @Bitstamp @StellarOrg If there is a legit issue with stellar then why bring up XRP?

  • VirtualQuery VirtualQuery 🇨🇳 🧜 🇭🇰 (@VirtualQuery) reported

    Man, when will @Bitstamp @BitstampSupport stop with including my whole goddamn name in every single email. Even e-mails which states API changes, **** off stop it.

  • enver_sariomer enver sarıömeroğlu (@enver_sariomer) reported

    @Bitstamp @Cointelegraph @onceatraveler let's buy BITTORRENT together ... let's triple our earnings this weekend ... what do you say ... let's support BITTORRENT ... !!

  • susietrader Crypto Granny (@susietrader) reported

    Some of the Stellar blockchain network's nodes went offline this week, resulting in transaction disruptions. Bitstamp said Tuesday that it temporarily stopped deposits and withdrawals of XLM, Stellar's native token, in light of the issues.

  • phillychee2 phillychee (@phillychee2) reported

    @nejc_kodric Hi Nejc. Please arrange a technical investigation on my Bitstamp ticket BIT-933385. My funds were deducted from my balance without ever leavening Bitstamp according to the public ledger. Support has not been able to help so far..

  • hsadrpanah HS (@hsadrpanah) reported

    @CoinbaseSupport Bye Bye, Coin base! My bank finally recovered my money you lost! Closed my account immediately... :) Back to Bitstamp that has decent telephone support and customer service.

  • phillychee2 phillychee (@phillychee2) reported

    @nejc_kodric Bitstamp still owes me my XLM funds 🙄 they unilaterally closed my support ticket and turned it into a complaint.. is this common practice?🤔