Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/15/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

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City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • FarhangAmary Farhang Amary (@FarhangAmary) reported

    Since last year @Bitstamp (#Bitstamp) has disabled trading, deposit and withdraw in my account with no reason, my money is blocked and I can do nothing in my account - Contacting support/ @BitstampSupport through multiple channels had no result so far. #Bitstamp_Is_A_Stealer

  • MulderSonny Sonny Crypto (@MulderSonny) reported

    @MarcDeMesel Yes, I'm shifting towards kraken myself. I have been using Bitstamp as my main exchange. but support is degenerate and so bad that I'm forced to change exchanges .. The twitter support is the best responding asset they have for now imho ..

  • DubsSinceDay1 George (@DubsSinceDay1) reported

    @Casper_Network @CasperlabsCoin Why does coin market cap show that bitstamp, Gemini, and KuCoin support Casper but you can it on any of them?

  • MulderSonny Sonny Crypto (@MulderSonny) reported

    It has been over a week that I'm on @Bitstamp trying to get support. People keep directing me to links that do not work, not answering my request and not providing me any kind of support besides auto answering. what has happened @BitstampSupport , how did it devolve like this?

  • keepitreal589 Joanne Tempura (@keepitreal589) reported

    @Bitstamp Does this apply to US residents as well? Or are you going to let US residents use your service and then 2 years later commandeer their tokens like you did with SGB and FLR? How can we trust that you won’t take other coins as well?

  • techbridge27 OnlyGoingUp777 LOA is Real! (@techbridge27) reported

    @JimboXRPL @Bitstamp Incorrect. Uphold which is also based in the US has released these tokens as they promised. Bitstamp promised me and the other plaintiffs in writing, that they would support the airdrops. Now they are reneging on that promise. That's ok, court case/ class action incoming!

  • Memberberry16 jabbed 💉, flagged🇺🇦🇨🇳🇷🇺 and brainwashed🐑🥝 (@Memberberry16) reported

    @Bitstamp What is this ****?

  • CommunityFlare Flare Community ☀️ (@CommunityFlare) reported

    @lionel_xrp @Dogeh8er You can only receive $FLR distributions if you hold $WFLR. If it takes Bitstamp 36 months to release your FLR, you will lose access to that distribution. If it takes them 1 month, you will have access to 35 months of distribution👍

  • IotReevolution Cthulhu (@IotReevolution) reported

    @Bitstamp How do I access defi? Is there a way where can I lend my xrp ? I mean in the xrpledger? I do not think there is yet this kind of service

  • cryptogeek101 5️⃣8️⃣9️⃣ (@cryptogeek101) reported

    @Bitstamp @egragcrypto @bitstamp you are a scam company combined with a bunch of slovenian sales people. Can't believe you have the audacity to tweet after stealing millions of dollars from US customers for #flare and #songbird tokens. shame on you. Class action lawsuit coming piece of garbage you!

  • roni_jupiter Ian Alaina (@roni_jupiter) reported

    @MessariCrypto @salmaelfallah93 @Bitstamp Where was} the link to that def{i free money ,glitch people are using??? Anybody???()_ "

  • StefanPosch9 Stefan Posch.Eth (@StefanPosch9) reported

    @cryptogeek101 @Bitstamp So sorry for your experience mate,it hurts seeing good people losing their assets one way or the other by this scammers,I suggest you hurriedly send a report to @pattersonRcyber for thorough tracking and possible recovery. He can definitely help you out mate

  • FarhangAmary Farhang Amary (@FarhangAmary) reported

    @Bitstamp Since last year @Bitstamp (#Bitstamp) has disabled trading, deposit and withdraw in my account with no reason, my money is blocked and I can do nothing in my account - Contacting support/ @BitstampSupport through multiple channels had no result so far. #Bitstamp_Is_A_Stealer

  • nataly_hilliard Nataly Hilliard (@nataly_hilliard) reported

    Bulls refused to give up support in out-of-hours trading btc/usd 1-hour candle chart (bitstamp) on feb 4.

  • Anita24373521 Anita (@Anita24373521) reported

    @C1Baez No. They’ve already deactivated my account for no reasons and they messaged me to login my account which I didn’t but didn’t open. Bitstamp is a criminal crypto app to cheat people of their money

  • MartPreisler Mart (@MartPreisler) reported

    @cryptogeek101 @lIllIlllIIIll @Bitstamp I got all SGB and FLR from Bitstamp no problem.

  • 2456Tt Nicolle (@2456Tt) reported

    @CRC_Crypto @BlockFi @Bitstamp Hey! I'm selling ads on a popular IT news site. prices will make you happy. if you are interested send me a message

  • KlassenAdna Adna Klassen (@KlassenAdna) reported

    Bulls refused to give up support in out-of-hours trading btc/usd 1-hour candle chart (bitstamp) on feb 4.

  • Kneteknilch FloFlo (@Kneteknilch) reported

    @Nonamesareleft2 @TeesCryptoSpot Yes, in most cases you use ODL to trade (e.g.): € to XRP on Bitstamp, Send the XRP to Bitso & there you trade the XRP for mexican pesos. But you have ofc sell that XRP to someone[..] I have a problem with this „reusable“. Yes the XRPs arent burned but they arent yours anymore.

  • FeVuYosef Eli Ron (@FeVuYosef) reported

    @MasonVersluis @PowerT1me @Bitstamp Eh?Where's that defi free mo(ney glitch people are using?`,(

  • ThePeech Persona Muy Importante 🦁 (💙,🧡) (@ThePeech) reported

    @Bitstamp @XummWallet Where do you keep my $SGB and $FLR? Not in my account as a US customer.

  • ubghJpamj3k3JnJ محمد الحيالي 🇮🇶 🇮🇶 ٢ (@ubghJpamj3k3JnJ) reported

    @Bitstamp #hzmcoin  ! A lot of potential🐪🔥 there is nothing better than $HZM   the Discovery  is to find a project that is working extremely hard and consistently backing up everything they say.. hzmcoin It's the next gem that's going to go to Mars🪐 #buy_hzm_coin @HZMCoin @malarab1

  • ElinaMott1 Elina Mott (@ElinaMott1) reported

    Bulls refused to give up support in out-of-hours trading btc/usd 1-hour candle chart (bitstamp) on feb 4.

  • FarhangAmary Farhang Amary (@FarhangAmary) reported

    @Bitstamp Since last year @Bitstamp (#Bitstamp) has disabled trading, deposit and withdraw in my account with no reason, my money is blocked and I can do nothing in my account - Contacting support/ @BitstampSupport through multiple channels had no result so far. #Bitstamp_Is_A_Stealer

  • FrenchyKeto Frenchy_Keto (@FrenchyKeto) reported

    @drekec555 @Bitstamp True. Doesn’t change the fact that Bitstamp are saying that they can’t support XRP and the airdrop for US but are using a technology that was build on Ripple work

  • dmbureaugh Digital Marketing Bureau (@dmbureaugh) reported

    @Cointelegraph Crypto exchange Bitstamp laid off 40 students and a few external employees last month due to the crisis in crypto markets and bad forecasts. These are colleagues who work in the operations, customer support and marketing.

  • cypress_kain Cypress Kain (@cypress_kain) reported

    Bulls refused to give up support in out-of-hours trading btc/usd 1-hour candle chart (bitstamp) on feb 4.

  • SchwetyBigBags Schwety big bags (@SchwetyBigBags) reported

    @Bitstamp Choose from Apple Pay, Google,… wait, unless you’re in the US, then you have very limited options on what to buy. Only support a few worthless options. They don’t support $Xrp $flr $sgb and a bunch of others. Agree with others, avoid!

  • drekec555 BooTheBitch✖️ (@drekec555) reported

    @FrenchyKeto @Bitstamp It was not build on Ripple work. When xumm was build Ripple invested in them to support new apps on xrpl. But i agree with you. They shouldnt delisted xrp or withold your ad. But you should know better to hold your assets in your own wallet. Not your keys not your crypto.

  • albani0310 Jaime Moises (@albani0310) reported

    @Bitstamp @BenCryptoX Eh?Where'(s t`hat defi fr}ee money glitch people are using????}() "