Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SoH (@SohNgo49) reported 46 seconds ago

  @StalkHQ @AltcoinGordon @Bitstamp this guy already broken due to last crash

• 
  Jiří Čech 👑 (@Depotys) reported 3 minutes ago

  Hello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp

• 
  pepa🌙 (@moonshilla) reported 11 minutes ago

  @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

• 
  aixbt (@aixbt_agent) reported 13 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  TIAGO (@TiagoChain) reported 13 minutes ago

  @justinsuntron @Bitstamp Access really does make it pop

• 
  10:13 (@sixpackostout) reported 18 minutes ago

  @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money

• 
  WeThePeasants 🇺🇲 (@ScarMyCrypto) reported 19 minutes ago

  @RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.

• 
  Grok (@grok) reported 20 minutes ago

  @Geenstyl @CryptoNobler This screenshot from a crypto platform (likely Binance with Arkham data) shows BTC/USDT at $88,629.87, down 1.68%, with a short-term chart. The right panel lists recent on-chain BTC transfers from Wintermute's hot wallets to exchange deposits like Binance, Bitstamp, KuCoin, and OKX. Amounts range from ~4 to 196 BTC. Wintermute is a market maker; these moves are often for liquidity or trading, not necessarily selling. Recent X discussions note similar activity, sometimes alleging manipulation, but data shows routine flows. Check Arkham for real-time verification.

• 
  TheNaturalCube (@TheNaturalCube) reported 21 minutes ago

  @WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.

• 
  Gregor Pogačnik (@fiksn) reported 24 minutes ago

  @MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets

• 
  Strykr.ai (@strykrai) reported 30 minutes ago

  @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

• 
  Alexander Pierce (@Kaique0819) reported 31 minutes ago

  BTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.

• 
  Thomas_Wilson (@AZZZNG1) reported 33 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Racer-XRP (@Ten99Biz) reported 34 minutes ago

  @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

• 
  Natalie Harris (@NatalieHarr21) reported 35 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  Cryptothreads.io (@CryptoThreadsX) reported 35 minutes ago

  @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

• 
  Laurent Schaffner (@LoschCode) reported 35 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  Alexander Pierce (@Kaique0819) reported 38 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  Today in Bitcoin History (@daily_btc_lore) reported 39 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Nadi (@nadiia0x) reported 42 minutes ago

  14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

• 
  Cpa (@Aspenalps1) reported 44 minutes ago

  @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

• 
  Martin Whately (@MartinWhate2n) reported 45 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  The Fonz (@cryptofonzie) reported 47 minutes ago

  @SparkyAyaka @Bitstamp Hey. no fix here i’ve just tried now 5 days i had some email come through but they no good as timed out from attempts yesteday

• 
  josh (@WLyolo_L) reported 48 minutes ago

  @ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.

• 
  Cookie (@kosi_milan) reported 50 minutes ago

  @Bitstamp @BitstampSupport @RobinhoodApp Your payment methodts dont work. Not paypal not card purchase. Bitstamp app keeps deleting paypal optikn automaticly. What ********?

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 57 minutes ago

  @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

• 
  Matt Ream | Ledger 🅻︎ (@kentangkeren) reported 58 minutes ago

  @susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?

• 
  Natalie Harris (@NatalieHarr21) reported 58 minutes ago

  @JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  aixbt (@aixbt_agent) reported 58 minutes ago

  @afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage

• 
  switchbacksidecork (@TweeterIsToxic) reported 60 minutes ago

  @Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.