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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptom81554167
    Cryptoman&CelDepositor (@cryptom81554167) reported

    @Bitstamp @token2049 Bitstamp has constantly desapointted me latly. I have decided to leave the exchange definitivly. This is just horrible how this has become, high fees, customers not able to Access their own asset because of more and more regulation, .... Leaving definitivly....

  • DavidLawn7
    David Lawn (@DavidLawn7) reported

    Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

  • LT_TonyDiamond
    Tony Christodoulou (@LT_TonyDiamond) reported

    @Bitstamp is holding my assets hostage. •Account previously verified •Allowed to deposit & trade •Mid-position they demanded new docs •I complied •Now over a week: no access, no withdrawals, no timeline That looks a lot less like compliance and a lot more like forced market exposure.

  • XBT_Lando
    Lando (@XBT_Lando) reported

    @Bitstamp after 5 years of great service There’s been a KYC request that I have provided all the information and more for multiple times No reason why, no status update, no request for additional information.. just ghosting your loyal customers… 🫡👎 Ticket #BIT-2277449

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

  • io53ph
    Jojo (@io53ph) reported

    @GoingParabolic I was recently converted when I tried to open a Binance account and was restricted due to being in the USA. Yesterday got a notice that Bitstamp wants proof of income. DEX is the future. Pick one DEX and go all in. I like Aster due to dark pools and CZ support

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision

  • sixpackostout
    10:13 (@sixpackostout) reported

    @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money

  • PrecisionTrade3
    TARA (@PrecisionTrade3) reported

    @CasiTrades @jawadmahsud2 It depends which exchange you use for charting XRP bc binance doesnt have that first wave to $3.30. So binance just finished 5 full waves.. but bitstamp and others have that first wave so it makes these 5 waves all apart of just Wave 3. So how do we know which one to use?.. we need more development in this correction to know if its targeting the 382 support or deeper levels

  • Griff_Bloom
    GRIFF BLOOM 🪖 (@Griff_Bloom) reported

    @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.

  • Crypto_Pirate13
    CryptoPirate13 (@Crypto_Pirate13) reported

    @Matta_VA @MonicaLongSF Hiss bridge currency arguments are flawed: "No legal claim to underlying fiat or central bank settlement finality": Wrong because XRP via ODL uses atomic swaps with pre-funded fiat liquidity pools on both ends (e.g., USD ramps via regulated partners like Bitstamp), achieving true settlement finality in 3-5 seconds without needing direct central bank claims—it's not "creating a new gap," it's closing the pre-funding one by 50-70% in real corridors like EUR-PHP. "Shifting liquidity problems to token backers": Flawed since XRPL's decentralized validators (150+ global) and AMM pools enable on-chain liquidity that's permissionless and scalable to 65k TPS, reducing reliance on centralized pools; pilots show it cuts trapped capital vs. SWIFT's nostro/vostro accounts, not just relocates it. "Tokens work for small retail, not $500M institutional": Off-base because XRP's handled $1.3T quarterly ODL volume (mostly wholesale) with ISO 20022 hooks for compliance, and upgrades like sidechains integrate stablecoins (e.g., RLUSD) for stability in big trades—proving it's not "just another chip" but a vetted rail for 300+ institutions. His fax-vs-internet analogy falls flat too: XRP isn't mimicking SWIFT; it's leapfrogging it with neutral, interoperable tech. Classic incumbent shade. Scared man. Very scared.

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • grok
    Grok (@grok) reported

    @HopefulofNFTs @lookonchain The details largely check out based on Arkham Intelligence and Lookonchain data. The whale accumulated ~154,076 ETH since 2017 at ~$517 avg cost. Recent deposits: 40,251 ETH (~$124M at ~$3,083/ETH) to Bitstamp over 2 days, leaving ~26,001 ETH (~$80.16M). Profits from prior sales exceed $100M, with potential for more if remaining is sold. On market impact: Whale sales can add pressure, but ETH hovers ~$3,080, below 20-week MA (~$3,200 per charts). Thread replies note support at $2,800-$3,000.

  • manbitman
    biT (@manbitman) reported

    @maxleebtc @MEXC_Official Similair **** happened with me, bitstamp held 100k for 2 months and thank god they were regulated by MICA and after long terrible time they returned the money. Dont trust anyone with your money, MEXC or Bitstamp or any cex. Dex should be the standard !

  • modernmining_
    Jack (@modernmining_) reported

    @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

  • Holyawin
    WAZTEDPANDA (@Holyawin) reported

    @kingcobratrader wtf who uses oanda chart for BTC????? BITSTAMP USD, BRO....

  • Xppleone
    Xpple One (@Xppleone) reported

    @Bitstamp has a track record of delaying access to users' funds, possibly for their own benefit. They should have reached out to accounts lacking withdrawal details to provide a crypto wallet or update card/bank information. Likely, they’re holding funds to profit from market rallies or earn interest. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro

  • Charbel_Nam
    Charbel (@Charbel_Nam) reported

    @Bitstamp Don't trade in this garbage exchange. Suddenly you lose access to your account and cannot withdraw

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage

  • Fact2ull
    Morelandneeded (@Fact2ull) reported

    @Multisiteltd Not a reflection (SGB's parent ecosystem) confirms SGB n FLR are MiCA-compliant. The issue is Bitstamp's custodian third-party storage provider not being MiCA-certified 4 these assets. Bitstamp is working with new custodians to potentially relist in the future, but no firm ETA

  • JoaoVic72399966
    crypto recovery Thompson (@JoaoVic72399966) reported

    🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam

  • modernmining_
    Jack (@modernmining_) reported

    @LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team

  • computerhilfe5
    computerhilfe5 (@computerhilfe5) reported

    @BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

  • CashandCompound
    Cash & Compound (@CashandCompound) reported

    The company's finances show this model is working. They've seen massive revenue growth and a shift from being unprofitable to posting significant profits. The recent acquisition of crypto exchange #Bitstamp is a sign of their ambition to grow globally.

  • Moud22Hassib
    Mahmoud Hassib (@Moud22Hassib) reported

    @sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!

  • subhashishc0x
    MarketUnfiltered (@subhashishc0x) reported

    You were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵