Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/26/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • MyLegacyKit Arthur van Pelt (@MyLegacyKit) reported

    @orthokunst @Bitstamp The fastest I've seen is 2-3 hours, happened once, but during working days it's normally more closer to 12-24 hours. Deposits done in the weekend will be added to your account on Monday.

  • infiltrat0r Sorin Sorin (@infiltrat0r) reported

    @PoloSupport How long does it take for your customer support to fund my account with the eth I sent 2 days ago ? Do you have a support team, or just a twitter account ? Check ticket number #1412100 ? ETH sent from Bitstamp to Poloniex, eth arrived but doesn’t show up into my account !

  • cryptopumpalot Lady Crypto-Lot (@cryptopumpalot) reported

    @CryptoBull2020 @exodus_io Use Xumm wallet. You have access to trade XRP via Bitstamp USR IOU. More volume and liquidity

  • satsatwork Sats@popeye (@satsatwork) reported

    @SongbirdComm Good stuff & to the benefit of all the airdrop receivers if there is a confirmation of exchanges participating & release process of SGB to the customers will be of great help-like we are not sure of Bitstamp & Coinbase U.K. on these airdrops infact CB has a weird % plan 4 flr😳

  • AnantaCrypto Ananta Crypto (@AnantaCrypto) reported

    strict technical, safety and compliance reviews, as well as regulatory approval in certain jurisdictions. Related Robinhood Crashes Due to Dogecoin Demand Last month, Bitstamp listed Aave (AAVE), Basic Attention Token (BAT), and Universal Market Access

  • omniscientAPE OmniscientApe (@omniscientAPE) reported

    @Bitstamp @FTX_Official Great now do Songbird please 🙏 It wouldnt make any sense for you to support spark and not songbird

  • BitcoinRana Nitin Rana Bitcoin (@BitcoinRana) reported

    safety and compliance reviews, as well as regulatory approval in certain jurisdictions. Related Robinhood Crashes Due to Dogecoin Demand Last month, Bitstamp listed Aave (AAVE), Basic Attention Token (BAT), and Universal Market Access (UMA). Earlier this year,

  • luecki23 Technoking of Shitcoins (@luecki23) reported from Fürth, Bavaria

    Who would have guessed. Exchanges are down. Lol #coinbase #bitstamp #fml

  • makucrypto Maku (@makucrypto) reported

    I believe @Bitstamp should get a new marketing strategy. The "Crypto waits for no one" ads in @brave browser will NEVER spark my interest, not now and not if I were new to crypto. This type of communication is like talking down to a person.

  • stevemex87 okonkwo Emeka (@stevemex87) reported

    @dvvvsh @Bitstamp This is mad, I had similar issues but their support was of no help until I was referred to hawkseye_hack on IG, he helped me recover my lost crypto

  • TheRafo90 TheRafo90 (@TheRafo90) reported

    @CryptoHellspawn It's much harder now tbh, FIAT gateways are binance which shut it down, coinbaise which freezes funds, bitstamp which also freezes funds and ask for so much infromation, the only fiat gateway i can think of is CRO but haven't used it yet

  • Jasontheorigin2 Jason (the original)🌋 🔴🟠🟡🆖🆙 (∞)/21,000,000 (@Jasontheorigin2) reported

    @surferjimw How much you want to make a bet someone sold a **** ton on market on Bitstamp. Blew it down a few grand and started the leveraged liquidations No clue why people on leverage dont realize the same **** happens every time. It is ether the exchanges or people they sell your data to

  • lrobflip lrobflip@gmail.com (@lrobflip) reported

    @Bitstamp But coin down 10+ percent today. No logical reas to buy or sell. Value is based on emotion of the day.

  • ptitkuma kumakami 🐻🏔️ (@ptitkuma) reported

    What the F*** with coinmarketcap? Look at #XRP price... No problems with livecoinwatch, bitrue, bitstamp or whstever you want.

  • 10Xrp zerp (@10Xrp) reported

    @Bitstamp please can you support the songbird airdrop? The more you support us, the more we can trade.

  • GeorgeAutie George Autie (@GeorgeAutie) reported

    @BTC_JackSparrow @Bitstamp I use bitstamp haven’t had any issues… preferred Binance but obviously that’s a no go lately

  • mathewvinoj Drizzy (@mathewvinoj) reported

    @ftso_eu @Bitstamp help us to get this token

  • verbal007 verbal007 (@verbal007) reported

    And looks like those hoping to snag a 43,000 Bitcoin, got their wish. At least on Bitstamp, it got down to 42,900.

  • sukuna_j Ricardo (@sukuna_j) reported

    @Bitstamp I’ve given @Bitstamp high praises until now. I’ve been trying to do a withdrawal since last week and all due to “KYC” issues which was never an issue before as I have submitted everything they asked for initial. Now I need to elaborate on the purpose of my withdrawal??

  • tunde2505 Babatunde tunji (@tunde2505) reported

    @Bitstamp Bitstamp block my account in 2018 I don’t know if still allow to use your platform

  • Fitforcounsel Bill Rosenfelt (@Fitforcounsel) reported

    @Bitstamp Hot garbage

  • Aut81798605 Aut (@Aut81798605) reported

    @Bitstamp I joined and received none. Received poor response from the customer support. no use of this app there are hardly 20 odd coins to trade and that's all it has. Out of the app in 3 days. And not to forget the poor interface. Stop showing misleading advertisement.

  • ouledalaya HICHEM (@ouledalaya) reported

    @Bitstamp Please Support The SGB airdrop

  • infiltrat0r Sorin Sorin (@infiltrat0r) reported

    @Poloniex This is the worst exchange ever ! Go hire some customer support and solve the damn ticket #1412100 ETH sent from Bitstamp to Poloniex 2 days ago and doesn’t shop up into my account ! You should be banned on trading !

  • Svet69021555 Svet (@Svet69021555) reported

    @FlareNetworks Is there a process to claim SGB for people who have valid FLR claim through exchanges that do not support SGB? I am very curious to get first hand experience with the ecosystem and processes through SGB, however neither Bitstamp nor Kraken support SGB airdrops

  • ainittomai Enigma (@ainittomai) reported

    @WaqasR121 @MisterPatriot2 @thebearablebull It's not that the problem, withdraw means send it to Bitstamp or Gatehub.

  • Marekr_13 Marianne (@Marekr_13) reported

    @panosmek @cryptoassetsguy After reading up on XRP, I have finally decided to purchase it. Need some help of where to buy it, I'm new to the crypto space. This is my first time buying crypto, and I opened an account on Bitstamp, but when I look for XRP it doesn't come up. Where can I buy XRP? #XRP #Ripple

  • therealgrassH Grass (@therealgrassH) reported

    @ChadThoreau @coinbase @Bitstamp I think it does, as far as I know they don't have any withdrawal limits on Fiat... I used Binance a few months back to withdraw 31k in one go but they might have clamped down since. Mind you this is all EU based

  • Fitforcounsel Bill Rosenfelt (@Fitforcounsel) reported from Wekiwa Springs, Florida

    @Bitstamp Hot garbage

  • slurpxbt slurp (@slurpxbt) reported

    @Spongecoinbob @BitstampSupport @Bybit_Official I would check with bybit if it’s even possbile to send from bitstamp…i think bitstamp uses some kind of smart contract transfer not normal one…could be that bybit doesn’t receive smart contract tx or something like that(ETH specific) check with bybit support