Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/01/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • FEL_III FL (@FEL_III) reported

    @BTC_JackSparrow @Bitstamp These guys just froze my withdrawals without notice asking for source of income from 2017...wtf is going on here. Employment stubs, bank statements, etc. I can't find this **** 5 years later.

  • detf_official Decentralized ETF - DeFi 3.0 (@detf_official) reported

    @Blockworks_ @Bitstamp We are already working on it.

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp Over 4 million people who don’t have access to the polygon network using your platform 😕

  • naqeebn Naqeeb (@naqeebn) reported

    @MBdaytrading @guildesports @Bitstamp Need to deliver for shareholders - am down 51% was thinking of averaging down but will leave things as it is

  • Rai95615141 Rai (@Rai95615141) reported

    @Bitstamp @goimpact @helene_wpli Bitstamp was a power in the btc issue, today it is very weak. Btc emptied bag. Many took btc from her.

  • miccodes_ miccodes (@miccodes_) reported

    @DaStreamCatcher @Bitstamp Message me for help

  • VaticanReporter a (@VaticanReporter) reported

    @Bitstamp Where are the “where to go for help” ads and commercials? @UNICEF

  • Nikhedonia4 Nikhedonia (@Nikhedonia4) reported

    @lIllIlllIIIll Would love to be, but @Bitstamp has not released $SGB #SGB coins to #XRPHolders from the USA, “ due to some technical stuff on USA server side “ / or maybe all crypto entities just don’t wanna deal with US government BS. I vote the latter.

  • small__arms Dan Armand (@small__arms) reported

    @Bitstamp Loved @Bitstamp until they promised me access to my airdrop 6 months ago and have yet to give an update. This taught me the most important thing in Crypto.. Self Custody is the only way..

  • kiingma23 kiingma23 (@kiingma23) reported

    @Bitstamp Impossible!

  • cryptonym Cryptonym (@cryptonym) reported

    @xrp_prime I have a tiny gap in my chart at .58727 from Jan 31 on my 30 min bitstamp. that could still hit and we’d barely have a higher low in this range. My uneducated prediction is we move sideways until fed minutes scam wick down and relief rally. I hope 🤞

  • EmilyGuyBirken Emily Guy Birken (@EmilyGuyBirken) reported

    @FarihaMakan I do not support them or any other crypto exchanges. I reviewed them with the best information I had at the time (summer 2021). I am no longer writing for Forbes Advisor, but you can contact the editor listed on that review with your information about how Bitstamp is fraudulent.

  • MyTruthStorm Carl Gottstein nysrpa.org #NRA #prolife #TomKing (@MyTruthStorm) reported from East Greenbush, New York

    @Bitstamp like 90% of crypto is down

  • divamayaal morrison hacking page (@divamayaal) reported

    @DaStreamCatcher @Bitstamp Send me a dm if your account is hacked I can help retrieve it..

  • FrenchyKeto Frenchy_Keto (@FrenchyKeto) reported

    @Bitstamp Hi @Bitstamp ! Since Flare network will be launched on July and possibly the relase of the FLR token would the US customer have the same as SGB to get their token? Thanks

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp I’d rather find out when bitstamp will support the polygon network 🤞

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    Converted some cash to AVAX on Bitstamp last night, 2 transactions to different wallets, and neither has gone through. Support is hopless. Says still processing after 18 hours. Not great @Bitstamp

  • BitcoinBob BitcoinBob (@BitcoinBob) reported

    @BitstampSupport You should do a better job of communicating things like pausing SEPA transfers, that's the sort of thing that can give a regular customer the jitters, it made me really worry that Bitstamp was having a Mt Gox meltdown! Put this stuff plainly on your website, not just the blog...

  • Briggs_Gj Briggs Gray (@Briggs_Gj) reported

    @RTavelBesson @Bitstamp Just be careful down here if you have any stuck transaction issues is better you contact blockchain_solution on Instagram they are well known and confidential.

  • gidint01 ST Gideon.eth (@gidint01) reported

    @DaStreamCatcher @Bitstamp That’s so bad There’s a chance of recovery okey I suggest you reached out OSGOOD CYBERTECH on Instagram he is a live saver & a professional he help me out perfectly when I had same problem

  • S68261330 S (@S68261330) reported

    @3commas_io Need DCA bot support for bitstamp!

  • RiseXBT Rise🍉 (@RiseXBT) reported

    @Bitstamp usd to usd withdrawal just arrived in my bank acc after 10 minutes…. Sending usd and receiving nzd takes about 8 hours. Back in 2017 this **** used to take like 5 days to arrive, what a world

  • Dejan3fke Dejan Trifunovic (@Dejan3fke) reported

    @Bitstamp @BitstampSupport You actually dont want to help!

  • CryptoCriminal5 BlockChainTrucker (@CryptoCriminal5) reported from Queens, New York

    @Bitstamp need some help with a friend of mine. Had his XRP on exchange for flare drop. Balance shows Zero. Thanks in advance

  • robfirstname Rob W. (@robfirstname) reported

    @SongbirdComm Let's not forget, @bitstamp said they would participate in the airdrop of $SGB back in December... everyone but US customers and Singapore got theirs. Last update was in Feb stating they were working on "the mechanism" not a peep since. @BobbyZagotta update please?

  • RTavelBesson Renaud Tavel Besson (@RTavelBesson) reported

    @Bitstamp I have a problem with my last deposit. Could you really help me ?

  • halfacre_todd Todd Halfacre (@halfacre_todd) reported

    @Bitstamp @BitstampSupport Should be called a scam. First you hold the first deposit bitcoin for over seven days while you make interest on that. Then you proceed on the first transaction to charge $20 unknowingly to the client. Have no idea how to **** you're still in business

  • Mihailskkk mishk (@Mihailskkk) reported

    @denverbitcoin I dont want to share more details, so they can identify me and friends, but will never again use Bitstamp. It looks like its Europe crypto providers problem.

  • Cagivos Crypto_Cag (@Cagivos) reported

    @Bitstamp Stop scamming your users please. Only thing that has **** going in crypto is #hex

  • TomCrui41280707 Tom Cruise (@TomCrui41280707) reported

    @HbarTower I hope you are well. I’d like your Input. What other exchanges are user friendly buying HBAR. Bitstamp is not allowing ACH deposits to purchase more HBAR, and their customer service has been useless.