Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/05/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • HelveticFreedom 王 Cogitamus ⚕️ Sic itur ad Astra ☮︎ (@HelveticFreedom) reported

    @Bitstamp Hey Guys what’s going on… I made the KYC when I Signed up… Two weeks, I had to make another KYC And now I get again a mail my service will be restricted if I don’t do a KYC I have accounts with 3 other exchanges… yours is by far the most annoying.

  • Jasmine1Alexis Alexis J 🇺🇸 (@Jasmine1Alexis) reported

    Data showed BTC/USD climbing to local highs of $40,965 on Bitstamp as trading began Wednesday, its best in over 24 hours. After a frustrating rangebound period, volatility to the upside was a relief for support levels previously in danger of collapsing.

  • CryptoGrew Crypto Grew 🌳 (@CryptoGrew) reported

    @lvaroJosFerrei3 @EvaporatingH2O @Bitstamp how did you fix

  • Glory2Ukrainei Corene (@Glory2Ukrainei) reported

    @Bitstamp Glory to Ukraine🇺🇦 Let's make a donation to save the Ukrainian people. All received donations will be forwarded to Humanitarian aid to Ukraine Help Ukraine with crypto. BTC address bc1qnxdlqdk4tcg7zg0n0m8dndzyvewd9qdfll65au ETH address 0x549c8A4653C1A79Ebd30b6c692aC59Ef7d493Df8

  • Ben_dhi29 ضياء (@Ben_dhi29) reported

    Bitstamp Exchange — was founded in 2011 — will offer White-Label version of Crypto Trading Services to banks & fintechs in USA. Similar to its “Bitstamp-as-a-Service” in Europe offered since few years ago. @Bitstamp #Bitcoin

  • RodeRB1 Debbie Sims_Nft🌎 (@RodeRB1) reported

    @PaulMeriweather @Bitstamp @XummWallet Okay then but you can still form the Xumm form to avoid issues with it

  • 999anl 999anly (@999anl) reported

    @Bitstamp @BitstampSupport Hello, can you help me? I have a problem with my account

  • DantePagano1 Dante Pagano (@DantePagano1) reported

    @Bitstamp What’s missing is the Songbird airdrop. You claimed to support it- you never delivered the tokens. I want to trust you. An Exchange needs to be trusted. Please deliver Songbird and Spark tokens to XRP holders. Please respond. I’m right here.. and so is XRP community thank you..

  • johku79x Johku78x (@johku79x) reported

    @cryptocom You should support Bitstamp, will you?

  • MaxTheComrade Max Bosenko (@MaxTheComrade) reported

    $COIN is crowned as the lowest risk marketplace for trading digital assets by research firm CryptoCompare. Coinbase secured a premium AA rating along with Gemini, Bitstamp & Binance after being scored on the strength of anti-money laundering and customer identification processes.

  • S68261330 S (@S68261330) reported

    @3commas_io I need DCA bot support for bitstamp.

  • CD4V1D David Chukwuemeka (@CD4V1D) reported

    @RevolutApp Can euro deposit be made from a Revolut bank account to Bitstamp exchange? Do you support it?

  • Nikhedonia4 Nikhedonia (@Nikhedonia4) reported

    @DantePagano1 @Bitstamp still waiting for my $SGB #SGB tokens as well. I'm a loyal 4 year customer of @Bitstamp , and their last update was 3 months ago regarding technical items preventing them to release $SGB to USA. or maybe its the pressures from the #SECvRipple case??

  • HelveticFreedom 王 Cogitamus ⚕️ Sic itur ad Astra ☮︎ (@HelveticFreedom) reported

    @Bitstamp Hey Guys what’s going on… I made the KYC when I Signed up… Two weeks, I had to make another KYC And now I get again a mail my service will be restricted if I don’t do a KYC I have accounts with 3 other exchanges… yours is by far the most annoying.

  • h3_extrachars h3. (@h3_extrachars) reported

    @PeterMcCormack @transferwise @RishiSunak I used them some years ago to offramp some EUR from Bitstamp. No problems at first but then after a handful of withdrawals they were like "yeah no, we're going to bounce these now"

  • RejaRok Roxlys (@RejaRok) reported

    Hey @BitstampSupport, @Bitstamp, I would be honoured if you let me withdraw all my funds and not just 99% of it. Seems your proposal to delete cookies and use another browser surprisingly didn˙t work. Much appreciated (support ticket "BIT-1437385")

  • FlokiV_ Flokiverse Holder (@FlokiV_) reported

    @Bitstamp Nft and game project, you should review anyway, I just discovered and support, waiting for you, 2 more months tokens @versefloki #nft #eth #FlokiverseGame

  • unvaxxx StevoBiko (@unvaxxx) reported

    @4YN35pfDl7lq3VS @BitstampSupport @Bitstamp Issue resolved ?

  • ShibBPP SHIB BPP (@ShibBPP) reported

    Bitstamp, did you resolve the technical issues with the integration for $SHIB yet?

  • ccet007 Gautam (@ccet007) reported

    @Mohamma58833130 @Bitstamp @Shibtoken Price down...

  • dboomko dboomko (@dboomko) reported

    @mutatrum @TheVladCostea yeah, @Bitstamp is terrible too. I stopped using them for my weekly buys and switched over to Kraken. 50K sats vs 2K sats withdraw fee (25X difference!). My last Bitstamp BTC withdrawal was batched with 90+ other recipients. Means they charged ~1800 USD but paid ~17 USD fees

  • DataSci53066689 DataSci ∞/21M 🌋 (@DataSci53066689) reported

    @BTC_JackSparrow Yeah @Bitstamp are the worst spammers of all. Smells of desperation. I'm not logging into your site for $25 "bonus" to give you even more personal info.

  • Brbishop1980 Bishop Brandon (@Brbishop1980) reported

    @Bitstamp please check up on me why I have to take 2 weeks to unfreeze my account Please help to unfreeze it Thanks

  • BrianJnsson Brian Jønsson (@BrianJnsson) reported

    Bitstamp promised back before new year that they would list Shiba Inu on there site, but that dont happen.... why??? they are scared they would earn a lot of money...

  • NOPRINTSNOFACE ondor997 (@NOPRINTSNOFACE) reported

    @ZBD_Play @Bitstamp fix this ****

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp When will we get news that Bitstamp has support for the polygon network?

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp @CV_Labs @PwC And yet no support for the polygon network. Please sir!

  • PaulMeriweather Paul M (@PaulMeriweather) reported

    @julian_sawyer Sir, I am getting the run around by your support team. It should not take 3 plus days to review the documents I provided that you requested & your company not know when the review will be completed and the funds released or returned. Is @Bitstamp solvent?

  • deaniq Dean T (@deaniq) reported

    @Alexandrosps3 @Sparkticus1 It’s the exchange that you are using. Bitstamp has zero issues

  • PaulMeriweather Paul M (@PaulMeriweather) reported

    @RodeRB1 @Bitstamp @XummWallet It’s not a Xumm Wallet issue, they sent it no problem, it’s on the Bitstamp side and they confirmed they have received the funds, they just aren’t releasing the funds until they review the screenshots they requested I send & did already, they just didn’t resolve or give an eta.