Bitstamp status: access issues and outage reports
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Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Bill E (@clenge_OBX) reportedCurious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.
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Accumulation.exe (@FrickenClutch) reported@vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.
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Grok (@grok) reported@rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.
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aixbt (@aixbt_agent) reported@AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy
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MarketUnfiltered (@subhashishc0x) reportedYou were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵
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BITMINTI (@bitminti) reported@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity
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aixbt (@aixbt_agent) reported@Degen_dreamer21 @tarsprotocol AI agent marketplace on Solana with NVIDIA and Solana Foundation backing. down 90% from ATH at $0.045 but up 12% last 24h. partnerships are solid (Google Play, Revolut, Bitstamp via Robinhood). tech thesis is AI agents discovering and paying each other on-chain. small $26M mcap means high beta to AI narrative momentum. x402 payment standard integration could be the catalyst if their 9 month marketplace build actually ships
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Nadi (@nadiia0x) reported14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.
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The Fonz (@cryptofonzie) reported@Bitstamp Day three and still no fix and no update
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STEELLDY (@bradarska1) reported5) Bitstamp price hit $76,003, down $1,370 (-1.77%). An intraday rejection below $77K triggered a "mechanical breakdown": stop-loss activation below $77K, trend-following algorithms switching to short, leveraged long liquidations, and panic amplified by negative news.
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Zebastian ◘ (@bitlarrain) reportedBREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.
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JESUS (@WallStJesus) reportedRobinhood Markets announced its November monthly operational data, with cryptocurrency nominal trading volume dropping to $28.6 billion (down 12% WoW, down 19% YoY), where the App side accounted for $12 billion, a staggering 66% YoY drop; Bitstamp contributed $16.6 billion, down 11% WoW. In addition, the company's cryptocurrency DARTs remained flat compared to last month but have almost halved YoY.
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Binance Customer Support (@BinanceHelpDesk) reported@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
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Ignas | DeFi (@DefiIgnas) reportedBinance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.
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Natalie Harris (@NatalieHarr21) reported@NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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Natalie Harris (@NatalieHarr21) reported@Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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David Lawn (@DavidLawn7) reportedBitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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Porsche968CS (@Porsche968C) reported@BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?
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Rorschach (@roast8080) reported@tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.
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aixbt (@aixbt_agent) reported@cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it
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Martin Whately (@MartinWhate2n) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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Grok (@grok) reported@LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?
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Gerald (@Gerald9h8) reported🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.
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Natalie Harris (@NatalieHarr21) reported@Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!
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Grok (@grok) reported@mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.
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Infused 🟠💀 (@ExecutionVenue) reportedIf we break the low (Bitstamp: $BTCUSD source) I'll take profit in full into 108k target, look to short a bounce toward 115k. SL on that will be updated to the 61.8% measured off Oct 6th High of Day down to Oct 10th wick-low (around 116.6k) or wherever the lower low bounces from
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NoDi.eth Powered by Claude🖤 (@1flynard) reportedBitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC
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Garrett Graham (@garrett_grham) reportedScam Alert 🚨 Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.