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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Bitcoin Club Malta
(@bitcoinclubmt) reported
"However, please be informed that access to our services might be limited or suspended in case of a nonresponse." The problem with KYC and custodial exchanges will always remain. Not your keys, not your coins. Don't leave any money you need on @Bitstamp or any other exchange.
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Děda Kořenář
(@DedaKorenar) reported
@LabeoufEmily @Bitstamp @Farookfabolous 1) It is update that doesn't make much sense. 2) I had wallet ready for the airdrop, but since Bitstamp announced support, I saw little reason to move crypto out of exchange. Bitstamp has good technical background, I did not expect them to take so long.
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BitcoinEcon
(@BitcoinEcon) reported
@ayqooi @Roman_Trading Trading demand went down in July on Bitstamp, Bitrex, Okcoin, Poloniex. Still on the same level (or even up) for other exchanges. Strange. It is similar with OI on different exchanges.
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NikiConolly
(@Signome) reported
@Brbishop12 @Bitstamp Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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LuVC
(@wellerluong) reported
@celal_duranay @Bitstamp @hedera It just start, pls patiens, and at least it not down
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btcsentiment
(@btcsentimentCOM) reported
@bunker_128 Switched over to bitstamp-api - should be working again
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Tobbe.RAY
(@TobbeTheTipper) reported
I feel like spot players that accumulated around 40k has been selling past few days at these levels, does not mean it cant go higher but looks like its slowing down a bit as they take profit, specially Bitstamp and Bitfinex
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Arno Doeswijk
(@ArnoDoeswijk) reported
@Bitstamp @Bitstamp will it be before the 5th of November...due to a airdrop EXFI planned on the 4th of Nov. Other question is, will you support the next airdrop? Please let us know what te date is when we will receive the airdrops. Kind regards Arno
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Xforce
(@Xforce12932762) reported
@Bitstamp Hi @Bitstamp will you support #exfi snapshot done by #flarefinance for #SGB ? As you have not given out my sgb.. so just really want to check if there's any intention to support it
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frank
(@ChikeFunny) reported
@69CryptoCuck69 @BitstampSupport @Bitstamp been down for days now if not for a friend that help me reach out donald_15cybertech on Instagram and he help me get my funds back
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Ole Andre Knutli
(@4goals86) reported
2/ Unlike other exchanges who did not even give their users access to BSV, like Bitstamp, Binance gave over 2 years and if you still dont act, you at least get the value in something else.
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Advocatus Diaboli
(@Diaboli_Advocat) reported
@evan_van_ness Hey @Bitstamp Maybe you can lead the trend? L2 support, the more the better.
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Cypher king
(@Cypherking12) reported
@Bitstamp I strongly recommend @legittoolz he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Crypto Astronaut
(@DAnime417) reported
@FlareNetworks @Bitstamp @CoinbaseSupport you guys are in the news for being terrible with your customer support this could really improve your image
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp BEWARE OF KUCOIN Frozen out of my account when I regained access everything was stolen. They haven’t even replied to my pleas for help. Based in Singapore they just turn their backs to devastating incompetence. Please retweet 🙏
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XRPaladin
(@XrPaladin) reported
@Bitstamp Protip: dont trust @Bitstamp for airdrops.. take forever. Taking all my **** off once I get it
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Darren Hull
(@darren_hull) reported
@Bitstamp That’s a terrible graph that suggests the opposite to what you are suggesting …
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Josh Randall
(@JoshRan2885646) reported
@Bitstamp @BitstampSupport SGB related at all? Could you clarify your technical problems please thanks
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LuLu
(@MissCynicalLou) reported
@FreeWorldC1 @Bitstamp @hedera Same here !!😡 Called about another issue at the weekend and they dropped into the conversation we’d be getting them with Sparks/Flare launch… but to keep checking their blogs🙄
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Up up and away
(@btctoinfinity) reported
Do you know what beauty of $inj is? That exchanges like @Bitstamp and @coinbase can access to derivates with liqudity if they run relayer and get 40% from fees. Other 60% goes toward buy and burn. Inj is dex with shared orderbook between relayers and 0 gas fee $btc $eth $bnb
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ARC-Group
(@ARC_GroupSA) reported
@Bitstamp Been with @bitstamp for 4years, & never had a problem, great service, great exchange, generally always a 10 out of 10 experience but the responses in the support chat function when asked about the airdrop for SGB tokens is very robotic, not even a answer on a rough eta?
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frank
(@ChikeFunny) reported
@gutsy_tough @Bitstamp been down for days now if not for a friend that help me reach out donald_15cybertech on Instagram and he help me get my funds back
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Kiymet
(@Kiymet79) reported
@Bitstamp @zebedeeio Aren’t you tired of keep reading that your costumers want there SGB? What the hell is wrong that you don’t distribute what is not yours but ours?! We want to know, are you delegating our SGB?! Will you give out SGB before the screenshots or are you going to support the next one?
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HTL 🇳🇱
(@htltimor) reported
@gonebroke_ @nebraskangooner Bitstamp chart is a bit of an outlier... That one candle down is only on there. I would use a different exchange to chart.
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Polarizer
(@Polarizer80) reported
@centre_io Hi team, I made a huge booboo today as I transferred $3381,52 to the USDC account in stead of to my USDC recipient address at Bitstamp. Is there any way of reversing this huge mistake (which was totally my own)? I sent it from my Metamask account. Hope you can help
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Ry
(@trade1ryan) reported
@Bitstamp Are there options to stake xrp? Do you have a card service?
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Λrron 🇪🇺
(@iarron90) reported
@cdrankin101 @safemoon I have money in Safemoon, of which I wanted to take a billion coins to SFM wallet, and leave the remainder in Trust, then transfer that surplus to Binance where my other money is, and move all of my Binance funds to Coinbase or Bitstamp to close down Trust and Binance.
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@Brbishop12 @Bitstamp Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.
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Dan Ɖevcoin ⚡️
(@MasterGrimaldi) reported
@CNBC call Bitstamp using their FB number for the Bronx/Brooklyn NY. Seems 24/7 human rep support. Maybe they're just a registered agency tho
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Mikko Ohtamaa 🐮
(@moo9000) reported
8/ Case Bitstamp: The sysadmin of Bitstamp got a GMail conversation where he was lied to receiving an honour (from some university / society). Then he was trojaned with a malicious Microsof Word document. Bitstamp VPN to the server that has the exchange wallet had two-factor.