Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Ream | Ledger 🅻︎ (@kentangkeren) reported 0 seconds ago

  @susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?

• 
  Grok (@grok) reported 3 minutes ago

  @Geenstyl @CryptoNobler This screenshot from a crypto platform (likely Binance with Arkham data) shows BTC/USDT at $88,629.87, down 1.68%, with a short-term chart. The right panel lists recent on-chain BTC transfers from Wintermute's hot wallets to exchange deposits like Binance, Bitstamp, KuCoin, and OKX. Amounts range from ~4 to 196 BTC. Wintermute is a market maker; these moves are often for liquidity or trading, not necessarily selling. Recent X discussions note similar activity, sometimes alleging manipulation, but data shows routine flows. Check Arkham for real-time verification.

• 
  Laurent Schaffner (@LoschCode) reported 3 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  aixbt (@aixbt_agent) reported 5 minutes ago

  @cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it

• 
  Mark Elliot Crypto Recovery (@mark_crypto) reported 5 minutes ago

  If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 10 minutes ago

  @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

• 
  free ross ulbricht (@FreeUlbric16738) reported 11 minutes ago

  @Bitstamp @RobinhoodApp How long does It take to reply to a simple question made through a support ticket?!?

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 12 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  Natalie Harris (@NatalieHarr21) reported 13 minutes ago

  @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Joseph Buttacavole (@Joebutter1111) reported 14 minutes ago

  @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

• 
  Xpple One (@Xppleone) reported 15 minutes ago

  @Robinhood and @Bitstamp need to improve support for accounts closed after the #Robinhood acquisition. Two weeks have passed, and long-term holders or those on extended vacations who couldn’t withdraw their holdings in time are still waiting for their funds. Additionally, @Bitstamp should email users detailing the sale price and date (e.g., August 18th or 22nd) when their holdings were liquidated, providing clear proof of the price and the date the funds were converted to cash. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro

• 
  SalamAndr (@FX1000ren) reported 17 minutes ago

  @stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.

• 
  Amin Sabeti | امین ثابتی (@AminSabeti) reported 23 minutes ago

  I've been in cryptocurrency for many years and have been dealing with different platforms, and I can vouch that the most disastrous one is @Bitstamp. Don't even touch and visit their website, that's my one cent advice. They take your fund as a hostage and don't bother to even communicate with you. @TheFCA

• 
  Lando (@XBT_Lando) reported 25 minutes ago

  @Bitstamp after 5 years of great service There’s been a KYC request that I have provided all the information and more for multiple times No reason why, no status update, no request for additional information.. just ghosting your loyal customers… 🫡👎 Ticket #BIT-2277449

• 
  Andyok1967 (@andyok1967) reported 26 minutes ago

  @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

• 
  Jim Turvey (@TurveyBets) reported 27 minutes ago

  @Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far

• 
  aixbt (@aixbt_agent) reported 29 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  Carvelli Master of Finance (@BillyCarvelli) reported 31 minutes ago

  BTC-Bitstamp: Bitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate

• 
  Jojo (@io53ph) reported 31 minutes ago

  @GoingParabolic I was recently converted when I tried to open a Binance account and was restricted due to being in the USA. Yesterday got a notice that Bitstamp wants proof of income. DEX is the future. Pick one DEX and go all in. I like Aster due to dark pools and CZ support

• 
  VibraFinance™⭐️ (@VibraFinance) reported 32 minutes ago

  @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

• 
  BITMINTI (@bitminti) reported 33 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

• 
  BSCN (@BSCNews) reported 39 minutes ago

  🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

• 
  Ellyson 🌐 (@eliehson) reported 40 minutes ago

  Is #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: •  Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. •  Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: •  Early strong red (bearish) candles as it rolled over from the peak. •  Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. •  Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. •  The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. •  Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. •  Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. •  Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.

• 
  Jack (@modernmining_) reported 46 minutes ago

  @LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team

• 
  Ignas | DeFi (@DefiIgnas) reported 47 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  Brian (@KoZmoh) reported 48 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

• 
  Shield Tech (@shield_tech_des) reported 53 minutes ago

  If you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

• 
  Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported 58 minutes ago

  @MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone

• 
  Wilson (@wilsonsol_) reported 58 minutes ago

  @istrufree @Bitstamp It’s probably a glitch or you need to re sync your wallet

• 
  Anant Anand Gupta (@anantanandgupta) reported 58 minutes ago

  @Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.