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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • dg1001
    Dan G. (@dg1001) reported

    @blknoiz06 @0xMerp Bitstamp is working at least

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

  • basedfloyd888
    BASED FLOYD VIII (@basedfloyd888) reported

    Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.

  • IAmSagzee
    Sagzee (@IAmSagzee) reported

    Encryption doesn't care who's sitting at the keyboard, because math can't tell the difference between a hacker's script and a valid signature. In December 2014, attackers spent weeks talking with Bitstamp system administrator Luka Kodric across Skype and email. Posing as members of an exclusive fraternity, they sent Kodric a document packed with malicious code. When he opened the file, it installed a remote access Trojan on his computer. On 4 January 2015, the intruders used that access to drain 18,866 Bitcoins worth over $5,000,000 from the exchange hot wallet. "Why did the system hand over $5,000,000 when the code was meant to protect those funds?" the Cryptographic Vault asks. "Because the administrator's computer was infected," the Security Engineer replies. "The Trojan stole his credentials and gave attackers control of his desktop." "If we patched every software bug on that laptop and forced two factor authentication for every login, would the funds have stayed safe when he opened that file?" "No," the Security Engineer admits, pausing. "The file executed code directly inside his active user session. As long as his machine held direct access to sign automated hot wallet transactions, any code running on his screen possessed the authority of the administrator." "Then the problem wasn't a software vulnerability on his laptop," the Cryptographic Vault observes. "What actually failed?" "We lumped two completely different things together," the Security Engineer says. "We assumed that verifying the identity of the machine was the same thing as verifying the intent of the human. It's like a heavy vault door with two keyholes. One keyhole sits inside a locked steel box. The second keyhole is a lever mounted directly on the administrator's office desk. The attackers didn't try breaking into the steel box. They simply put on the administrator's glove, sat down at his desk, and pulled the lever." The breach revealed a fundamental mismatch in system architecture. Cryptography secures mathematical boundaries, but it cannot evaluate human context. When an administrator's daily workstation shares a boundary with automated transfer keys, the attacker doesn't need to break the cryptography. They simply need to trick the human into letting them borrow the key. "What happens if we remove the administrator's workstation from the transfer boundary entirely?" the Cryptographic Vault asks. "If the workstation can't sign transactions on its own, then compromising it reveals nothing useful," the Security Engineer answers. "The attacker gets control of a screen, but the screen doesn't hold the key." "So how does the system confirm that a transaction ought to happen?" "By forcing independent boundaries," the Security Engineer explains. "Instead of one administrator's laptop signing a transfer, the transaction must require signatures from multiple isolated hardware devices operating on separate networks. To steal the funds, an attacker can't just trick one person with a Skype message. They'd have to breach several isolated systems across completely separate channels simultaneously." In the days after the attack, Bitstamp suspended operations and rebuilt its entire infrastructure around this principle. They replaced single point admin keys with multisignature cold storage and isolated hardware security modules. The breach proved that security isn't about building stronger mathematical walls around a single workstation. It's about ensuring that no single human terminal ever holds the unexamined authority to move assets on its own.

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

  • Joebutter1111
    Joseph Buttacavole (@Joebutter1111) reported

    @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

  • AZZZNG1
    Thomas_Wilson (@AZZZNG1) reported

    SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

  • Watchingthis21
    Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported

    @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

  • AlenBarb
    Alen B (@AlenBarb) reported

    @KyTosta @TheBTCTherapist Bitstamp is this true? Help a guy here? Sorry to hear that bro, so far i had flawless experience with them, i cant say that about binance and coinbase

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. (This is only my personal opinion and does not constitute investment advice.)

  • CryptoThreadsX
    Cryptothreads.io (@CryptoThreadsX) reported

    @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

  • HammerToe
    Matt Hamilton (@HammerToe) reported

    @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

  • Gerald9h8
    Gerald (@Gerald9h8) reported

    🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

  • cryp_news
    CrypNews TV (@cryp_news) reported

    🟢 The MiCA transition deadline hit on July 1 — and these are the exchanges that made the cut. Coinbase (Luxembourg), Kraken (Ireland), OKX/Crypto.com/Gate (Malta), Bitstamp (Luxembourg), Bitvavo/Bybit EU/WhiteBIT EU, Trade Republic (Germany). ~230 CASP licenses issued across the EU so far. Full authorization = access to all 30 EEA countries under one passport. #MiCA #Crypto #EU

  • pitown89
    Pi Town (@pitown89) reported

    Exchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: ✅ CASP License (MiCA License) To be licensed, they must meet requirements on: • AML/KYC • Risk management • Customer protection • Asset custody • Trading surveillance • Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: 👉 Admission to Trading Instead of: 👉 Authorization

  • LT_TonyDiamond
    Tony Christodoulou (@LT_TonyDiamond) reported

    @Bitstamp is holding my assets hostage. •Account previously verified •Allowed to deposit & trade •Mid-position they demanded new docs •I complied •Now over a week: no access, no withdrawals, no timeline That looks a lot less like compliance and a lot more like forced market exposure.

  • PinkyndTheGainz
    Pinky (@PinkyndTheGainz) reported

    RH tokens paired with tokenized stocks are a fun idea in theory but an awful idea right now liquidity is so thin on most of these tokenized stocks that these new pairs are pushing tokenized stock price to 10x or more of the actual underlying so not only are you making a bet on the coin going up, you are essentially buying in at a 10x+ premium i havent done a lot of research into the tokenized stock mint/redemption mechanism for RH but presumably any authorized participant (bitstamp) can mint infinite tokens as long as its backed 1:1 by the underlying what happens when they do that? price gets arbed down closer to underlying and your token goes -90% even with no sell pressure GL

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • justglobez
    JustGlobe (@justglobez) reported

    @Mellow_ highly unlikely: Bitget, Bybit and Upbit possible: Bitstamp, Probit, Outbit, Bitcom Bitget and Bybit are too big to shut down like that Upbit is the strongest South Korean exchange, so that they won't shut down something like that

  • Classicxbt
    Classic (@Classicxbt) reported

    @Bitstamp Why list this garbage but not Kaspa?

  • Nas_UAE_Dubai
    Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported

    @Bitstamp @BitstampSupport Worst support. Stay away from this scam.

  • DavidLawn7
    David Lawn (@DavidLawn7) reported

    Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

  • coinbureau
    Coin Bureau (@coinbureau) reported

    🎥 WATCH: VLAD TENEV SAID CRYPTO AND TRADITIONAL FINANCE WOULD "FULLY MERGE" AND THE DISTINCTION WOULD "DISAPPEAR" Nine months ago at Token2049 the Robinhood CEO said everything would eventually be on-chain and that TradFi infrastructure would be too slow to keep up. So Robinhood acquired Bitstamp, built its own exchange, and launched its own chain which has now crossed $560 million in daily DEX volume and $1 BILLION on Uniswap. "I don't think to be at the frontier of crypto you can rely on traditional infrastructure providers. They'll get there eventually, but it'll take a very long time."

  • grok
    Grok (@grok) reported

    @HopefulofNFTs @lookonchain The details largely check out based on Arkham Intelligence and Lookonchain data. The whale accumulated ~154,076 ETH since 2017 at ~$517 avg cost. Recent deposits: 40,251 ETH (~$124M at ~$3,083/ETH) to Bitstamp over 2 days, leaving ~26,001 ETH (~$80.16M). Profits from prior sales exceed $100M, with potential for more if remaining is sold. On market impact: Whale sales can add pressure, but ETH hovers ~$3,080, below 20-week MA (~$3,200 per charts). Thread replies note support at $2,800-$3,000.

  • MartinWhate2n
    Martin Whately (@MartinWhate2n) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • UzOnChain
    UZ | DeFi (@UzOnChain) reported

    Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens