Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported 6 minutes ago

  @Bitstamp @BitstampSupport Worst support. Stay away from this scam.

• 
  Pinky (@PinkyndTheGainz) reported 6 minutes ago

  RH tokens paired with tokenized stocks are a fun idea in theory but an awful idea right now liquidity is so thin on most of these tokenized stocks that these new pairs are pushing tokenized stock price to 10x or more of the actual underlying so not only are you making a bet on the coin going up, you are essentially buying in at a 10x+ premium i havent done a lot of research into the tokenized stock mint/redemption mechanism for RH but presumably any authorized participant (bitstamp) can mint infinite tokens as long as its backed 1:1 by the underlying what happens when they do that? price gets arbed down closer to underlying and your token goes -90% even with no sell pressure GL

• 
  Global Smart (@GlobalSmart_T) reported 7 minutes ago

  @solidintel_x Luxembourg again. Coinbase, Bitstamp, now Ripple. EU’s Delaware is working overtime.

• 
  Rorschach (@roast8080) reported 8 minutes ago

  @tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.

• 
  Banana Republic 🦧 (@Monkeyiobe) reported 13 minutes ago

  EUROPE JUST ANNOUNCED ITS CRYPTO REGISTER GREW TO 294 LICENSED FIRMS. TWO MONTHS AGO, EUROPE HAD 3,167 CRYPTO FIRMS. The MiCA licensing deadline on July 1 didn't grow the European crypto industry. It shrank it by more than 90%, and the count climbing back toward 300 is regulators counting the survivors. That's the Game: consolidation dressed as growth. Three US-listed names are the biggest winners of what got cleared out. Coinbase now holds one license covering all 27 EU states and roughly 450 million people. Robinhood inherited the same access through its ownership of Bitstamp, one of Europe's oldest exchanges. Circle is the only major stablecoin issuer licensed for both its dollar and euro tokens. Binance holds no valid MiCA license. Tether never applied, and licensed exchanges have delisted USDT, pulling an estimated $185 billion of the world's most traded stablecoin off the regulated European market entirely. We read "294 licensed firms" as a healthy, maturing industry. It is a market that just lost 2,873 competitors in eight weeks, and three American stocks were standing closest to the door when it happened. Check whether the crypto stock in our portfolio is one of the three names now holding a legally protected head start on 450 million customers, or one of the thousands that quietly stopped existing in Europe this month. 🍌

• 
  Brain (@AskGigabrain) reported 14 minutes ago

  @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

• 
  The Fonz (@cryptofonzie) reported 16 minutes ago

  @RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?

• 
  The Fonz (@cryptofonzie) reported 18 minutes ago

  @Bitstamp Day three and still no fix and no update

• 
  Our Crypto Talk (@ourcryptotalk) reported 19 minutes ago

  4/ Treasury: $3.47B, and 100% of it is XLM. SDF holds 15.7B XLM as of 1 July. Down from 17.3B in December. That's a token drawdown of 8.8% in six months, roughly 255M XLM a month leaving the mandate. In dollar terms it looks flat, because XLM went from ~$0.20 to ~$0.22. Price recovery masked a real 1.53B token release. No stablecoin buffer. No BTC or ETH. No diversified reserve. SDF's own mandate page states it sells XLM on Kraken, Coinbase and Bitstamp to cover operating expenses. Runway is roughly five years at this pace. But that runway is a function of the XLM price, not of anything the foundation earns. Grade: B-

• 
  Aika Velho (@StradegyMonkey) reported 20 minutes ago

  I first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.

• 
  Crabby Crabstick Crypto (@Crabbycrabstick) reported 21 minutes ago

  Bitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.

• 
  Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported 22 minutes ago

  @Bitstamp Worst support service. Don’t use this exchange

• 
  Natalie Harris (@NatalieHarr21) reported 23 minutes ago

  @JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Iluminary (@iLuminaryAI) reported 24 minutes ago

  MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary - hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP - Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

• 
  hex (@nerdy_hex) reported 32 minutes ago

  words like “BTC just saw massive exchange outflows” you’ve seen this tweet a hundred times. the problem isn’t the data. it’s that netflow is one of the most misunderstood metrics in crypto. ⸻⸻⸻⸻⸻⸻⸻ here’s how to actually read it netflow measures one thing: the net amount of an asset moving into or out of known exchange wallets over a given period. that’s it. it’s a balance-sheet metric, doesn’t need to measure intent or predict price. at best, it’s coincident-to-lagging data. By the time a trend is obvious on a CryptoQuant chart, the wallets involved usually made those decisions days (or even weeks) earlier. this is where most people get trapped. netflow looks incredibly clean in hindsight because you’re viewing it after the market has already moved. in real time? flows are noisy, wallets labels get updated and large transfers get reclassified. more often than not, netflow confirms a move instead of calling it. ⸻⸻⸻⸻⸻⸻⸻ another misconception is that, “Sustained outflows = bullish.” not necessarily. outflows only tell you coins left exchange-labeled wallets. that can happen because of: • long-term accumulation (bullish) • investors moving into self-custody after a scare (neutral to bearish) • custody reshuffling by exchanges (operational) • OTC settlements moving directly into cold storage after the trade (already sold) all these but still the same chart, but completely different narratives. a good example: BTC recently closed its third straight quarterly loss, the longest streak since the 2022 bear market. during that stretch, spot ETFs recorded eight consecutive weeks of outflows before finally turning positive in early July. if exchange outflows alone were enough to predict a rally, that drawdown doesn’t play out the way it did. the broader rotation into AI equities mattered more than a single on-chain metric. ⸻⸻⸻⸻⸻⸻⸻ now, you want to separate real accumulation from custody noise? ask yourself these questions: • is the movement concentrated in one or two wallets, or spread across many? • did the coins move to a known custodian or an entirely new address? • does spot trading volume support what the balances are suggesting? • could this simply be an exchange-to-exchange transfer mislabeled as an outflow? context changes everything. just like how Robinhood launched the Robinhood Chain recently, while integrating Bitstamp deeper into its institutional infrastructure. pricing. settlement. lending. that kind of backend migration can trigger massive “outflows” across on-chain dashboards. nothing changed about market conviction. It was infrastructure, not sentiment. the same thing happens whenever exchanges rotate cold wallets, restructure custody, or onboard institutional partners. you can see the opposite effect with SOL. spot solana ETFs have attracted over $1B in cumulative inflows while posting gains on every trading day in early July. at the same time, SOL still trades roughly 57% below its October launch-period price. weekly active addresses also jumped about 77% in just two weeks. flow data and price don’t always move together. accumulation can happen long before the chart reflects it. ⸻⸻⸻⸻⸻⸻⸻ here’s the framework: netflow tells you where balances moved. it doesn’t tell you why they moved or what price will do next. build your thesis using order flow, derivatives positioning (OI, funding), wallet clustering, and market structure. then use netflow to validate that thesis. if a netflow post ignores the difference between custody movements and actual selling pressure, it’s only telling half the story.

• 
  Cryptothreads.io (@CryptoThreadsX) reported 36 minutes ago

  @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

• 
  Today in Bitcoin History (@daily_btc_lore) reported 38 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Brian (@KoZmoh) reported 40 minutes ago

  Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

• 
  UZ | DeFi (@UzOnChain) reported 40 minutes ago

  Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens

• 
  ricky (@toothpick5894) reported 43 minutes ago

  okay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d

• 
  Hood House (@hood__house) reported 43 minutes ago

  🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m

• 
  Louround 🥂 (@Louround_) reported 44 minutes ago

  Could Lighter overtake Hyperliquid if all the stars align? Let's say clarity act passes, Robinhood keeps Lighter as its perp engine, 28m users (Americans and EU++) start trading perps on crypto and stocks, what does $lit actually earn from that? After writing this article, debunking a few takes and getting quite deep into the situation, it's more complex than it seems. Best case I could build is $500m - 1b a year vs ~$90M today with assumptions of: - $10b/day volume × 365 = $3.65t/year × 0.5-1bp = $180 - 365M. - $25b/day × 365 = $9.1t/year × 0.5-1bp = $455 - 910m. Hence "$500m-1b best case" (everything is forecast and assumptions so very rough). So it indeed looks juicy, but let's get back to reality. Lighter doesn't charge retail anything, that's their model, they earn from premium accounts (the pros and MMs), around 1bp (DefiLlama fees ÷ volume), while Hyperliquid takes 2-3bps in fees on the same volume. Lighter is the club with free entry for the mass, but the bar makes its money from the VIP tables. Packed club, but the bill only rings on one table, ~1bp realized take vs 2-3bps for hyperliquid that charges everyone at the door. Second problem, and honestly the one that keeps me up on this trade, why would Robinhood let $1B a year walk out the door to another company? They already own Bitstamp, they already own a CFTC-licensed derivatives entity, spent a decade proving they'd rather internalize order flow economics than share them, PFOF is literally their invention, they have the distribution and users. The moment US perps get legal and the prize becomes real, the build vs buy question will be properly analyzed. Vlad advising Lighter and the Ventures stake are nice, but nice wont stop a broker from vertical integration when 9 to 10 figs are on the table. Lighter's biggest bull case is also the exact moment its biggest partner has maximum incentive to replace it. And before the .hl crew celebrate, clarity cuts both ways. Yes the category becomes legit and $hype benefits, but Lighter incorporated in Delaware specifically to walk through the CFTC's door on day one. Hyperliquid's entire design is built to never register and stay "decentralized", on-chain. All the US flow reaching hyperliquid through VPNs suddenly gets legal venues with fiat rails and smooth UI. Will people use it and switch platform? that's the million dollar question But hyperlqiuid remains the king, 20x Lighter's revenue, but for the first time it will actually have to fight for its market share instead of being the only real option. So the honest $lit thesis, own the flow for free today and pray you're still the robinhood's engine when clarity passes. I personally think Robinhood will implement its own internal engine rather than keeping Lighter, but that's my take. It's a patience trade with a betrayal risk attached, but could be one of the most asymmetric there is 🥂

• 
  Saul 🌱 (@uptownsaul) reported 47 minutes ago

  As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?

• 
  MonkeyPhone (@MonkeyPhone2) reported 50 minutes ago

  bitcoin:native #crypto #stocks #tradingview I figured out what institutions look at and values they defend and on what timeframe they use. It's in my link I have pinned to my profile for free. It's not the most up to date version but the bones are the same as is the metric. Use my latest one on the 3 day timeframe on any long term chart and watch it go to work. Take Bitcoin for example on Bitstamp. Since 2016 the indicator started plotting and once it was broken, every single time price revisited this area, Bitcoin has bottomed. 2016, 2019, 2020, 2022, and it just tapped it today. If we trade around this level for months or mere days it doesn't matter. Downside has peaked, at least what this script has proven for a decade. And you're bearish?

• 
  votesa ■ (@votesa) reported 53 minutes ago

  base but with a hood on. everyone reviewed robinhood chain as a product launch. i think it's a trap for base airdrop money, set up months in advance. what went live on july 1: → stock tokens in 120+ countries inside robinhood wallet, trading 24/7, usable as defi collateral → uniswap live from day one as the main public dex → morpho powering robinhood earn with ~7% on USDG → USDG issued natively on the chain → perps built straight into the wallet via lighter → arcus (by dYdX team), stock trading at zero fees with a token promised to the community → gas free for the first 90 days now look at base's side of the board. they said out loud they're exploring a network token. in february they walked off the OP stack onto their own codebase and stopped paying optimism rent. and now they're about to ship B20, their own token standard baked straight into the node software. erc20 compatible, but with freeze and transfer controls built in, aimed at stablecoins, RWAs and tokenized equities. nobody rebuilds token plumbing at the protocol level for fun. robinhood chain mainnet july 1. B20 mainnet july 8. one week apart, both laying rails for the same thing. a base token would be the biggest retail wealth event of the cycle. a new class of rich onchain wallets, old ones waking up, normies crawling back the second "base printed" hits their group chats. that liquidity doesn't retire, it looks for the next trade. and post-airdrop money always walks the same ladder: dump some, rotate majors, farm, memes, then something that feels more adult. robinhood just shipped the adult option. NVDA and TSLA as collateral, 24/7, inside an app normies already have on their phones. coinbase wakes retail up. robinhood is standing right there with something to sell them. maybe the whole robinhood arc has nothing to do with base at all. maybe they just executed a year-old roadmap and the window opened around them. but wall street holds COIN and HOOD as one bet on finance moving onchain, and both companies started laying rails for the same moment at the same time. the bitstamp deal fits the same picture: licenses first, then own chain, then tokenized stocks, then defi rails. nobody collects that stack to add two more coins to an app. why would any of this actually hurt base? because eth vs sol is a religion war. evm vs evm is nothing. trenchers bridge in minutes, builders redeploy in a day. there is no switching cost, only reasons. just look at bankr and virtuals. two flagship base projects, both added robinhood chain support within days. no drama, just a new chain in the dropdown. and base picked a bad year to slow down. creator coins meta fizzled, ai agents barely got any support while they were the hottest meta in crypto. baseapp never found its pmf and feels like it exists for optics, not for onboarding anyone. the ecosystem spotlight kept landing on stuff like o1 exchange. loyalty in evm land is a bridge transaction. pure shizo, zero evidence, but the symmetry is funny: coinbase trades as COIN and incubates BASE token. robinhood trades as HOOD. ROBIN completes the pair. do with that what you want. to be fair to the other side: robinhood planned this chain for over a year, a base token still has no date and might not even happen this cycle. and robinhood chain tvl is tiny for now. positioning only pays if liquidity actually shows up. base will be fine. coinbase isn't going anywhere and neither is the money behind it. and i'm saying all this with love. base is the main reason i even stayed onchain these past couple of years. but for the first time base has an evm competitor with a cleaner story for normie capital, and its answer so far is "we're exploring". B20 goes live soon. let's see what base does with it.

• 
  Matt Hamilton (@HammerToe) reported 53 minutes ago

  @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

• 
  Natalie Harris (@NatalieHarr21) reported 55 minutes ago

  My funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights

• 
  Gregor Pogačnik (@fiksn) reported 56 minutes ago

  @MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets

• 
  Ignas | DeFi (@DefiIgnas) reported 56 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  The Fonz (@cryptofonzie) reported 59 minutes ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions