Bitstamp

Is Bitstamp down?

No problems detected

If you are having issues, please submit a report below.

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 11/28/2025 15:05

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptonobitch Bitcoin (@cryptonobitch) reported

    Hey @Bitstamp fix your Limit order calculator… ALWAYS need to manually adjust the amount to buy in order for it to work. Your pre-set percentages does not work

  • Birtney_ Birtney (@Birtney_) reported

    @Bitstamp Please help me, I really need your help guys Btc wallet : 1JEwHMx7V5DcSuVcK1hgETcULgoCgVmxT7 Eth wallet : 0x5D75A9Dfc3C2318cb31854865542F73d48089b40 Usdt (trc20) : TStMTfFf8yiD7PatvwDQYZYKESxFE1EzGt

  • S68261330 S (@S68261330) reported

    @3commas_io When #Bitstamp DCA bot support. Tradingview custom signals?

  • Crypt0xG G 🎒 (@Crypt0xG) reported

    @MartelusNet @cobie Checked all wallets that interact with your proudly displayed address. Bitstamp and coinbase? Ser… you’re a big angry reply guy getting all tilted because of some horse jokes on the internet while being down bad. A country got bombed 12 hours ago. You angry at that too?

  • tupavac5 Tupavac Tomek (@tupavac5) reported

    @Bitstamp @BitstampSupport My support ticket is "BIT-1413395" today you ask me about withdraw but I dont know where to write it. So here is my answer about withdraw - main reason why I withdraw (before or will in the future): you dont offer leverage trading so I send it to other crypto exchanges.

  • Michael11928998 Michael Christodoulou (@Michael11928998) reported

    @Bitstamp @VitalikButerin Worst trading platform. 4 months now and they still cannot solve my trading problem. Wrote to them, completed, and submitted all required documentation, even had a zoom session all to no avail.

  • Zegzehuhu Henkie (@Zegzehuhu) reported

    Stopping my account for trading with no reason thats whats bothers me the most. After that your support is not saying anything what a good fot nothing support team bitstamp have.. @BitstampSupport

  • yuzhu74223509 Alan (@yuzhu74223509) reported

    Bitcoin price stuck below $29K as Terra comes back from the dead . Bitcoin (BTC) analysts faced another day of frustration on May 28 as BTC/USD refused to offer volatility up or down, BTC/USD 1-day candle chart (Bitstamp),

  • venividiviciivi 𝓿𝓮𝓷𝓲 𝓿𝓲𝓭𝓲 𝓿𝓲𝓬𝓲 𝓲𝓿𝓲 (@venividiviciivi) reported

    @Michael11928998 @Bitstamp @VitalikButerin go the way of the courts seek your right... the support only makes fun of you with a smiley.. don't be deceived

  • john44591687 Average John (@john44591687) reported

    @QuantumTurtleX @unidentifiedta1 The problem is that we need stocks tokenized on the xrpledger, not anywhere else. Other technologies that may or may not exist currently won't be interoperable with xrp the token, usd from gatehub or bitstamp and/or available 24/7 imo

  • FloatingDubgas Floating Dub Gas (@FloatingDubgas) reported

    @AbuzerK56690128 @IrnCrypt The Bitstamp chart goes all the way back to 2012. For the Maximum Zooming of the Outage bruh.

  • Volllard Bernhard ☀️ (@Volllard) reported

    @WFA_Archive @Oliver_LaRosa Bitstamp charges 3.00 EUR fix for EUR SEPA withdrawal and little fix amounts of crypto withdrawals (eg. 0.02 XRP). Percentage fees result in a much higher amount.

  • Emma_Salazar2 Emma (@Emma_Salazar2) reported

    Data from Cointelegraph Markets Pro and TradingView showed BTC/USD falling to $18,461 on Bitstamp, down almost $2,000 versus the previous day’s high. #BTC

  • michael80858609 michael christodoulou (@michael80858609) reported

    @BitstampSupport Worst trading platform. 4 months now and they cannot solve my trading issues. Multiple emails, submitted all documents requested and still I am not able to trade and my money is stuck in my bitstamp account. Totally unprofessional organisation.

  • venividiviciivi 𝓿𝓮𝓷𝓲 𝓿𝓲𝓭𝓲 𝓿𝓲𝓬𝓲 𝓲𝓿𝓲 (@venividiviciivi) reported

    @JamesJo5712232 @Bitstamp @gouv_lu help these people, this is happening in your country and everyone looks the other way... Checks all data at Bitstamp I read so many complaints and nobody does anything.... they are the state...

  • AnsTariq13 Lahori_boy (@AnsTariq13) reported

    @spacelordtitan @RobinhoodApp Regulated exchanges are very less like bitstamp but it lacks liquidity. Problem is that how will customers sell their crypto if exchanges go down?

  • NewsAsset Digital Asset News (@NewsAsset) reported

    @Goodlookingjedi Funny, I don’t see Binance, FTX, Coinbase, kucoin, OKex, bitfinex, huobi, kraken, bitstamp, gemini, blockfi, bitrue going down and locking up peoples crypto. I think they’re going through the same market. And to be clear, it wasn’t FUD - Celsius had problems.

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    @BitstampSupport - Pretty poor service once again, tried to make a Crypto Withdrawal only to get blocked told to call support who say they don't know why it's been blocked need to escalate. I guess I'm going to be waiting days once again for Bitstamp to get their act together.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @dnmontgomery Hi! Please note that you should not use your Bitstamp credentials when signing up on the trustee's website. You will require separate login credentials which you will receive from the trustee. :)

  • knowlezbtc gucci mane (@knowlezbtc) reported

    anyone else having issues with @Bitstamp withdrawals? @BitstampSupport #bitcoin

  • StayingPoor Have Fun (@StayingPoor) reported

    @CoinDesk @Bitstamp No one can audit the supply of Eth. It is centralized, censorable garbage.

  • PTiloverkpk786 SHanzy Khan Jadoon (@PTiloverkpk786) reported

    @Bitstamp @BitstampSupport people are using your name and scamming people are you sleeping ???? what kind of support is this?

  • Toshl Toshl (@Toshl) reported

    @Token_io @AvantMoneyIre @Bitstamp Resolve the issues reported to you by Salt Edge, our connection partners. We've been reporting along with them since May. Shame on you. The N Banka issue has now been resolved, but it also took 6 months of pleading with you.

  • RobRome74447481 McManus (@RobRome74447481) reported

    @wankelpunk @kingclubcapital Itd be nice to use that cash for other cryptos. I don’t really think flare is that important. I only had my **** on an exchange for the snapshot. Hopefully bitstamp doesn’t do me *****

  • grisly12380 Grisly (@grisly12380) reported

    @Bitstamp I’m not buying another thing on your exchange until I get SGB tokens. U.S customer.

  • mrserialmiller serialmiller (@mrserialmiller) reported

    The support of @Bitstamp is the absolute worst, it’s been a month since I have been trying to regain access to my account… still nothing. The average response time is about 3-4 days, absolutely ridiculous.

  • S68261330 S (@S68261330) reported

    @3commas_io When @BitstampSupport @Bitstamp DCA bot support? Trading view custom signals. Still waiting.

  • FrenchyKeto Frenchy_Keto (@FrenchyKeto) reported

    @Bitstamp An Update for your US customer about SGB should be something to consider if you guys still want business

  • Web3markets Cookies Cat (@Web3markets) reported

    @Bitstamp @VitalikButerin Any support for the $ethw chain ? Trading etc?

  • michael80858609 michael christodoulou (@michael80858609) reported

    @Bitstamp Worst trading platform. 4 months now and they still cannot solve my trading issues.