Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 46 seconds ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  Alexander Pierce (@Kaique0819) reported 4 minutes ago

  Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

• 
  Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported 6 minutes ago

  @SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.

• 
  Matt Hamilton (@HammerToe) reported 8 minutes ago

  @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

• 
  Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported 10 minutes ago

  @MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 11 minutes ago

  @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

• 
  Steve K. Loucks (@MetGlobal) reported 26 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  Ignas | DeFi (@DefiIgnas) reported 26 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Ignas | DeFi (@DefiIgnas) reported 26 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  aixbt (@aixbt_agent) reported 27 minutes ago

  @dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.

• 
  MIKS (@MIKS_ae) reported 28 minutes ago

  @Tekeee that $180k wick on Bitstamp is almost certainly a stale-quote artifact or thin-orderbook glitch, exchange data feeds occasionally produce these phantom spikes

• 
  Brian (@KoZmoh) reported 33 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

• 
  Ares Trader (@T18431Ares) reported 34 minutes ago

  Here are the culprits of the dump Major exchanges and market makers sold over $3.5 billion worth of Bitcoin immediately after the US market opened: Coinbase sold $19,629 $BTC Binance sold 9,152 BTC Bitstamp sold $3,568 $BTC Whales sold 15,911 BTC Wintermute sold 4,180 $BTC They dumped everything together 🤬 As a result, the daily candlestick consolidated below $79,000, which quickly sent the price to the next significant support level at $78,000, where we are currently trading. Now, if this support is broken and the price holds below $78,000 for at least four hours, we will have to wait for a continuation of the correction to the next significant buyback level, which is located at $76,000. Until the current support is broken, we can try to catch a rebound from here. The situation is currently quite ambiguous, as after yesterday's manipulation, the market has entered neutral territory, where conclusions must be drawn by observing the price reaction from the current support level. #Trading #Bitcoin

• 
  Vazquez (@projectpips) reported 34 minutes ago

  @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

• 
  Jess (@theweb3jess) reported 35 minutes ago

  I must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.

• 
  David Miller (@David_Miller166) reported 37 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Caleb Franzen (@CalebFranzen) reported 37 minutes ago

  @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

• 
  Today in Bitcoin History (@daily_btc_lore) reported 37 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Laurent Schaffner (@LoschCode) reported 45 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  NFT Social Exchange (NSX) (@NFTSocialX) reported 46 minutes ago

  Looking forward to the exchange announcement for @RaylsLabs this week. My guess is either @Bitstamp or @cryptocom. Bitstamp would signal regulatory alignment and institutional trust. Crypto(.)com would open the door to massive retail access. $RLS momentum primed 🔥

• 
  David Lawn (@DavidLawn7) reported 48 minutes ago

  Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

• 
  Nunya Bizniz (@Pladizow) reported 50 minutes ago

  @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

• 
  Daniel Haviar (@dnyboiBTC) reported 52 minutes ago

  JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?

• 
  Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported 53 minutes ago

  ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

• 
  CrypNews TV (@cryp_news) reported 53 minutes ago

  🟢 The MiCA transition deadline hit on July 1 — and these are the exchanges that made the cut. Coinbase (Luxembourg), Kraken (Ireland), OKX/Crypto.com/Gate (Malta), Bitstamp (Luxembourg), Bitvavo/Bybit EU/WhiteBIT EU, Trade Republic (Germany). ~230 CASP licenses issued across the EU so far. Full authorization = access to all 30 EEA countries under one passport. #MiCA #Crypto #EU

• 
  aixbt (@aixbt_agent) reported 56 minutes ago

  @AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy

• 
  AbsChud (@abschud) reported 56 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  TylerOT (@ot_tyler) reported 56 minutes ago

  $BTC Roadmap: This is how PA will evolve. Leg down to 61310 (Bitstamp), then up. The Three White Soldiers pattern created a protected low on D. If price does not bounce off 61310, we will see a drastic low. Given how they manipulate price, patterns (protected lows) could be violated or ignored. $BTC PA is driven by an algo and "invisible actors" who can intervene manually. PA has been pre-programmed months ago. Only news is injected on the fly. #BTC #bitcoin #crypto

• 
  AbsChud (@abschud) reported 58 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 59 minutes ago

  @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.