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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

  • CyreneAI
    CyreneAI (@CyreneAI) reported

    Crypto has Trillions in assets but still doesn't have a financial data standard. That's a pretty insane infrastructure gap. @KryptosConnect is building the layer to fix it. One API connecting 5,500+ sources across blockchains, exchanges and wallets. - $300M+ tracked daily - 120,000+ connected accounts - Official tax infrastructure partner to @binance UK, @Phemex_official, and Bitstamp by Robinhood. The goal: one clean financial data layer for the entire digital asset economy. 🎦Launch Stream at 12:30 PM UTC and goes live on CyreneAI at 1:30 PM UTC

  • moonshilla
    pepa🌙 (@moonshilla) reported

    @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, $45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to $80k now $64k, off by 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

  • toothpick5894
    ricky (@toothpick5894) reported

    okay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d

  • XForceGlobal
    XForceGlobal (@XForceGlobal) reported

    @10100011011x_0 oof, but it was on bitstamp, a nothingburger exchange and it skipped the entire orderbook. Was an error and not registered.

  • 1flynard
    NoDi.eth Powered by Claude🖤 (@1flynard) reported

    Bitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC

  • Nas_UAE_Dubai
    Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported

    @Bitstamp Worst support service. Don’t use this exchange

  • ourcryptotalk
    Our Crypto Talk (@ourcryptotalk) reported

    4/ Treasury: $3.47B, and 100% of it is XLM. SDF holds 15.7B XLM as of 1 July. Down from 17.3B in December. That's a token drawdown of 8.8% in six months, roughly 255M XLM a month leaving the mandate. In dollar terms it looks flat, because XLM went from ~$0.20 to ~$0.22. Price recovery masked a real 1.53B token release. No stablecoin buffer. No BTC or ETH. No diversified reserve. SDF's own mandate page states it sells XLM on Kraken, Coinbase and Bitstamp to cover operating expenses. Runway is roughly five years at this pace. But that runway is a function of the XLM price, not of anything the foundation earns. Grade: B-

  • vadim_web3
    Vadim (@vadim_web3) reported

    Look at this: Known CEX balances currently hold ~4.89 BILLION $POL - ~46% of the circulating supply. Meanwhile, low-IQ onchain detectives monitor 5M, 10M, 15M POL transfers to exchanges, draw red circles around them and scream “SELLING 🚨”. Unfollow and block these idiots. They’re not doing analysis. They’re farming content and your attention. A CEX transfer alone is an extremely weak signal of selling. Why? Because almost 5 BILLION POL-equivalent is already behind the CEX wall. Onchain detectives can see POL entering a CEX. They cannot see what happens to it after that. And no, this does NOT mean 5B POL is sitting on order books waiting to be dumped. CEX balances represent an entire financial industry: customer & institutional custody staking market makers liquidity exchange inventory team/company balances internal settlement and plenty of activity we simply cannot see From the wallets I can currently identify: 4.894B POL-equivalent on CEXs 1.710B POL staked 3.184B POL-equivalent outside staking So ~35% of identified CEX balances are demonstrably staked already. POL can move to a CEX without being sold. POL can also be sold without any new onchain transfer to a CEX - because billions of POL are already there. That’s the blind spot of “onchain detective” analysis: once assets enter centralized infrastructure, onchain data stops telling you what is actually happening economically inside it. Top identified CEX balances: Binance - 1.257B POL Coinbase - 1.192B Upbit - 983.9M Kraken - 202.2M Crypto com - 115.7M Bithumb - 110.6M OKX - 99.6M Bybit - 95.0M Bitpanda - 94.6M Bitstamp - 93.4M 38 CEXs tracked. ~4.89B POL-equivalent identified. Keep that scale in mind next time someone draws a red circle around a 10M POL transfer and tells you what it supposedly means.

  • Classicxbt
    Classic (@Classicxbt) reported

    @Bitstamp Why list this garbage but not Kaspa?

  • CryptoTodaygl
    Crypto Today (@CryptoTodaygl) reported

    BREAKING :🔊 Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp — same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.

  • glcharts1618
    GL Charts (@glcharts1618) reported

    bitcoin:native BTC/USD aVWAPs update - Bitstamp. See previous post. At that moment, we could not have a bottom confirmation yet. Price was at the point where it was seeing the first reaction from the 2026 VWAP. In the meantime, price made another low below 60K, followed by an aggressive move up. It looks similar to what happened in 2022. It is just an interesting similarity, which still does not guarantee the bottom as long as price does not reclaim 83K as support.

  • TemptInvest
    Patrick (@TemptInvest) reported

    I was early on $HOOD. Sold too early. One of those trades I’ll think about for a while. But I’ve been quietly adding back under $100 and here’s why. Q2 earnings drop July 29th, six days away. Wall Street is expecting $1.28 billion in revenue, up 45.5% year over year. Now, that’s not a trading platform having a good quarter. That’s a business that has systematically built new revenue streams that compound on top of each other, and most people haven’t caught up to what those streams actually are. Start with crypto. $160 million in Q1, up 98% year over year. But the revenue number isn’t the interesting part. The interesting part is what’s sitting behind it. Staking. Crypto wallets. Crypto transfers. The full Bitstamp institutional infrastructure. Robinhood isn’t offering a button to buy Bitcoin anymore. They’re building the entire crypto financial stack for retail and increasingly for professional investors. That’s a different business with a different ceiling. Then there’s the number that genuinely changed how I think about this company. Bernstein projects Robinhood’s prediction market revenue could reach $1.7 billion by 2028. Piper ******* and Bernstein both flagged this week that prediction market revenue could actually overtake crypto revenue as soon as Q2. A $1.7 billion revenue stream from a product that barely existed eighteen months ago. If that projection is even half right it’s a completely new business inside Robinhood that isn’t in the current multiple. Recently, Robinhood announced a partnership with WHOOP. Embedding financial wellness tools inside a wearable worn by serious athletes and high income health conscious consumers. That’s a distribution play into a demographic with real money and real financial goals, exactly the kind of customer Robinhood needs to evolve from a trading app into a genuine wealth platform. The CLARITY Act is the regulatory catalyst sitting in the background that nobody is fully pricing. Proposed legislation creating clearer frameworks for both cryptocurrency and prediction markets, Robinhood’s two fastest growing segments. KeyBanc specifically cited CLARITY Act potential when raising their target to $125. Regulatory clarity in these spaces doesn’t just remove risk. It expands the addressable market by bringing in institutional players who’ve been waiting on the sidelines. Going into July 29th I want to see two things specifically. Whether prediction market revenue has actually started displacing crypto in the mix, that’s the revenue diversification story that changes the multiple conversation entirely. And what management says about the second half of 2026 margin trajectory, because EPS is expected to dip this year before rebounding 37.6% in 2027. The business has crypto infrastructure, prediction markets, wealth management, retirement accounts, and now health and financial wellness through WHOOP. (Also there expansion into Canada, I’ll write about in a separate post). Each stream largely uncorrelated. Each growing. The gap between what this company is and what most people think it is, is the whole trade.

  • HOODdailyTK
    HOOD Daily (@HOODdailyTK) reported

    Robinhood Is Bringing Crypto Into the Mainstream UK Investment App .@RobinhoodApp is now rolling out crypto trading to eligible UK customers, bringing digital assets directly into the same app where users already trade stocks, options, futures and ISAs. Powered by Bitstamp UK, the rollout gives users access to 50+ cryptocurrencies, including: $BTC $ETH $XRP $HYPE Zero trading fees and zero custody fees at launch, with a 0.1% FX fee for UK customers. Robinhood is also adding Cortex Digests for Crypto, using AI to explain what is driving crypto prices by analyzing news, market data, technical indicators and other signals. This is a major milestone for Robinhood's broader strategy. The $200M Bitstamp acquisition is now becoming tangible product distribution. Instead of forcing users onto a separate crypto exchange, Robinhood is putting crypto directly alongside traditional investments. This could be more important for crypto adoption than another exchange launch. Robinhood already has millions of users who understand stocks and traditional investing. Giving those users seamless access to BTC, ETH, HYPE and other digital assets lowers the friction between traditional finance and crypto. The company isn't simply adding crypto to its app. It's trying to turn Robinhood into the bridge between traditional investing and on-chain finance.

  • IcoMarketer
    ICO Marketer (@IcoMarketer) reported

    @Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.

  • fastx_co
    FastX Exchange (@fastx_co) reported

    1. Robinhood is bringing crypto trading into its main UK app through Bitstamp, alongside an AI-powered crypto news widget. The saved lead has one independent confirmation. 2. The market leaned defensive: BTC -1.9%, ETH -2.6%, with 5 assets up and 10 down. LINK +2.4% and HYPE +1.5% led the eligible movers; ADA -4.6%, ZEC -3.8% and XRP -2.9% lagged.

  • Canton_Catalyst
    Canton Catalyst (@Canton_Catalyst) reported

    @Ledger shipped Canton Coin support for individuals, and @Bitstamp listed CC for spot. Retail rails, finally.

  • Rex_Ogjy
    ~Rex (@Rex_Ogjy) reported

    sol is trading within a $0.19 range across 16 pairs and 12 different exchanges right now, binance, coinbase, kraken, bitstamp, barely any gap between them. that's not random, that's what deep liquidity looks like, arbitrage traders close gap like that in secs. this is actually funny though, some exchanges match that price exactly but still score 'bb' on reliability, price isn't issue here, rather the liquidity behind each exchange.

  • StradegyMonkey
    Aika Velho (@StradegyMonkey) reported

    I first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.

  • Harb07950864
    Harb (@Harb07950864) reported

    Germany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, $45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to $80k now $64k, off by 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs which are still solvent, withdrawals are open, & nobody's force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated or went insolvent. A business shutting on bad math is not a domino here. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. So exchange announcing a shutdown isn't a bottom signal. But an exchange or a fund detonating definitely will be. The last domino is waiting to happen soon.

  • REAL_JAYSCO
    𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reported

    When trading BTCUSD make use of bitstamp. I lost this trade because of correlation problem. The liquidity providers are different. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. Take note #forex #btcusd 🕊

  • kairosfi
    Kairos (@kairosfi) reported

    $CASHCAT robinhood just listed a token it publicly says it has nothing to do with. that sentence is the whole thesis and nobody's sitting with how strange it is lore for anyone late : before robinhood was robinhood, tenev and bhatt were building something called cashcat. name got binned, sat in a new yorker profile for years. july 1 the chain goes live, someone tokenises the discarded codename, and it becomes the flagship asset on it the token's own site disclaims any affiliation with robinhood markets. that's not fine print, it's load bearing bc today the app listed it anyway. plus legend. plus bitstamp, which robinhood owns a nasdaq listed brokerage just put an unaffiliated memecoin of its own abandoned name onto its retail shelf while formally denying the connection what people are pricing : listing means more bu

  • marcb_xyz
    Marc Baumann 🌔 (@marcb_xyz) reported

    this isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @SparkyAyaka @Bitstamp Hey. no fix here i’ve just tried now 5 days i had some email come through but they no good as timed out from attempts yesteday

  • MartinWhate2n
    Martin Whately (@MartinWhate2n) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • bitlarrain
    Zebastian ◘ (@bitlarrain) reported

    BREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC

  • SparkyAyaka
    Sparky (@SparkyAyaka) reported

    @cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.