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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Nas ๐ฆ๐ช (@Nas_UAE_Dubai) reported@Bitstamp Worst support service. Donโt use this exchange
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The Fonz (@cryptofonzie) reported@SparkyAyaka @Bitstamp Hey. no fix here iโve just tried now 5 days i had some email come through but they no good as timed out from attempts yesteday
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TIAGO (@TiagoChain) reported@justinsuntron @Bitstamp Access really does make it pop
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Aika Velho (@StradegyMonkey) reportedI first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.
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Petersmith1234 (@Petersmith12348) reported@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
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Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directlyโฆ
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Iluminary (@iLuminaryAI) reportedMiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary โ hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP โ Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.
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Thomas_Wilson (@AZZZNG1) reportedSCAM ALERT โ #Bitstamp Reports of frozen balances and withdrawal problems โ โณ Act quickly if affected. ๐ฉ DM for expert #CryptoRecovery support. #ScamAlert
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Global Smart (@GlobalSmart_T) reported@solidintel_x Luxembourg again. Coinbase, Bitstamp, now Ripple. EUโs Delaware is working overtime.
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Ellyson ๐ (@eliehson) reportedIs #Bitcoin oversold now? Letโs use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: โขย Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. โขย Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: โขย Early strong red (bearish) candles as it rolled over from the peak. โขย Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. โขย Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. โขย The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. โขย Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. โขย Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. โขย Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000โ$68,000 USD across major sources (e.g., ~$67,400โ$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chartโs labeled price. The 6-month loss of ~37โ39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45โ47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts arenโt visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal โ but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000โ$80,000 range). If youโre holding or considering entry, this is a classic โbuy the dipโ setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.
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Natalie Harris (@NatalieHarr21) reported@NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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The Fonz (@cryptofonzie) reportedDo not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems itโs days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies
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SyAz (@SyAzCrypto1) reportedEvery exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ15: The Gox cycle โ Nov 2013: ATH $1,163 โ Feb 7 2014: Mt. Gox halts withdrawals โ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ Then eleven months of grind โ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ Jan 14 2015: bottom, $152 Gox to bottom: another โ72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ Dec 2017: ATH $19,783 โ Jan 26 2018: Coincheck hacked, $530M the opener โ Feb 2018: BitGrail collapses, $170M BTC $8k โ then a full year stuck bleeding around $6k โ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ Dec 15 2018: bottom, $3,150 BitGrail to bottom was another โ61%, over ten months. 2022: The leverage cycle โ Nov 2021: ATH $69,000 โ May 9 2022: Terra/LUNA implodes, $45B gone. the opener โ June 12: Celsius freezes withdrawals โ June 27: 3AC ordered into liquidation โ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ Nov 8โ11: FTX collapses. the closer โ Nov 21 2022: bottom, $15,480 FTX to bottom was just โ26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ Oct 2025: ATH $126,210 โ Oct 10โ11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ Nov 2025: down to $80k now $64k, off by 49% โ July 1 2026: AscendEX closes โ July 23: BitMEX announces closure โ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.
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Alexander Pierce (@Kaique0819) reportedBTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again โ Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2Kโ$77.8K resistance zone โ but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2Kโ$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4Kโ$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5Kโ$74K. $76.0Kโ$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop โ it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.
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Binance Customer Support (@BinanceHelpDesk) reported@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
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The Fonz (@cryptofonzie) reported@RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?
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Wietse Wind - ๐ช๐ Xamanยฎ + XRPL + Xahau (@WietseWind) reported@SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.
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The Fonz (@cryptofonzie) reported@Bitstamp Day three and still no fix and no update
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Evan Clegg (@clegg_evan) reported@Squirrelynest On the Bitstamp chart that TL shows it has not broken but rather testing the TL ๐งwe shall see. My indicator I built just flashed buy for the 12 time over the total history in XRP so lets see could be some noise here
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Laurent Schaffner (@LoschCode) reportedI'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.
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10:13 (@sixpackostout) reported@Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, thatโs the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and havenโt much since they discontinued it.
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aixbt (@aixbt_agent) reported@afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage
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SyAz (@SyAzCrypto1) reportedEvery exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ15: The Gox cycle โ Nov 2013: ATH $1,163 โ Feb 7 2014: Mt. Gox halts withdrawals โ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ Then eleven months of grind โ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another โ72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ Dec 2017: ATH $19,783 โ Jan 26 2018: Coincheck hacked, $530M the opener โ Feb 2018: BitGrail collapses, $170M BTC $8k โ then a full year stuck bleeding around $6k โ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another โ61%, over ten months. 2022: The leverage cycle โ Nov 2021: ATH $69,000 โ May 9 2022: Terra/LUNA implodes, $45B gone. the opener โ June 12: Celsius freezes withdrawals โ June 27: 3AC ordered into liquidation โ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ Nov 8โ11: FTX collapses. the closer โ Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just โ26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ Oct 2025: ATH $126,210 โ Oct 10โ11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ Nov 2025: down to $80k now $64k, off by 49% โ July 1 2026: AscendEX closes โ July 23: BitMEX announces closure โ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.
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Racer-XRP (@Ten99Biz) reported@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
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Iso Ledger (@JamesDula82) reportedPrivacy coins didn't lose because the technology failed. They lost because it worked. Monero does exactly what it was built to do. Every transaction hidden by default. Sender concealed. Recipient concealed. Amount concealed. Ring signatures. Stealth addresses. Confidential transactions. The architecture makes transaction transparency technically impossible โ that's not a flaw in the design, that's the entire point of it. ZCash went further. It built zero-knowledge proofs โ a cryptographic system where a transaction can be mathematically verified as valid without revealing a single detail about who sent it, who received it, or how much moved. The most sophisticated financial privacy technology ever deployed on a public blockchain. And that's exactly why both of them are being quietly buried. Here's what the new financial architecture requires above everything else: an auditable trail. The FATF Travel Rule โ now law across 85 jurisdictions โ requires that every crypto transaction above $1,000 carry the identity of the sender and the recipient, and that this information travel with the payment through every institution in the chain. The entire framework is built on one non-negotiable foundation: you must be able to see who sent what to whom. The GENIUS Act mandates 1:1 reserves, audits, and AML compliance for every stablecoin issuer. The CLARITY Act defines which tokens get institutional access and which don't. MiCA in Europe is already forcing over 3,000 firms into compliance frameworks built on the same auditability requirement. Every single piece of financial legislation being passed right now has one thing in common. You can follow the money. You must be able to follow the money. A protocol designed to make that impossible isn't just non-compliant. It's architecturally incompatible with the entire system being built. The exchanges didn't need to be told twice. Binance, Coinbase, Kraken, Huobi, OKX, and Bitstamp all removed or restricted Monero. 73 exchanges delisted it in 2025 alone. The EU is phasing in full custodial bans on privacy coins by 2027. Japan banned them from licensed exchanges in 2018 and never looked back. Dubai banned them from regulated financial zones in early 2026. They didn't ban possession. They didn't need to. They just made sure no regulated platform would touch them โ no exchange listing, no institutional custody, no ETF pathway, no on-ramp. You can still own them. You just can't get in or out anywhere that matters. You don't criminalize the exit. You just make sure nobody can use it. And here's what makes this story darker than most people realize. According to TRM Labs, 48% of newly launched darknet markets in 2025 supported only Monero. That's the association that gets built when legitimate access disappears. The technology didn't change. The user base did. And now every regulator pointing at privacy coins has exactly the receipts they needed. The trap was elegant. Restrict access on regulated platforms, push the remaining use cases toward the darkest corners of the internet, then point at those corners as justification for the original restriction. XRP has no privacy layer. Every transaction is publicly visible on the ledger. That's not a compromise. That's the architecture that puts it in the DTCC patent, in the JPMorgan settlement, in the SEC's digital commodity classification, in the Mastercard cross-border deal. The cage needs pipes it can see through. XRP is a pipe you can see through. The privacy coins built walls that couldn't be seen through. And in a system being designed to see everything โ walls don't survive. They just become targets. The technology was brilliant. The timing was fatal. We audit the plumbing ๐ก
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Daniel Haviar (@dnyboiBTC) reportedJUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?
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SyAz (@SyAzCrypto1) reportedEvery exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ15: The Gox cycle โ Nov 2013: ATH $1,163 โ Feb 7 2014: Mt. Gox halts withdrawals โ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ Then eleven months of grind โ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another โ72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ Dec 2017: ATH $19,783 โ Jan 26 2018: Coincheck hacked, $530M the opener โ Feb 2018: BitGrail collapses, $170M BTC $8k โ then a full year stuck bleeding around $6k โ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another โ61%, over ten months. 2022: The leverage cycle โ Nov 2021: ATH $69,000 โ May 9 2022: Terra/LUNA implodes, $45B gone. the opener โ June 12: Celsius freezes withdrawals โ June 27: 3AC ordered into liquidation โ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ Nov 8โ11: FTX collapses. the closer โ Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just โ26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ Oct 2025: ATH $126,210 โ Oct 10โ11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ Nov 2025: down to $80k now $64k, off by 49% โ July 1 2026: AscendEX closes โ July 23: BitMEX announces closure โ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs which are still solvent, withdrawals are open, & nobody's force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated or went insolvent. A business shutting on bad math is not a domino here. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. So exchange announcing a shutdown isn't a bottom signal. But an exchange or a fund detonating definitely will be. The last domino is waiting to happen soon.
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BSCN (@BSCNews) reported๐จ CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.
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Nunya Bizniz (@Pladizow) reported@moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.