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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • dg1001
    Dan G. (@dg1001) reported

    @blknoiz06 @0xMerp Bitstamp is working at least

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

  • UzOnChain
    UZ | DeFi (@UzOnChain) reported

    Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens

  • MartinWhate2n
    Martin Whately (@MartinWhate2n) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • basedfloyd888
    BASED FLOYD VIII (@basedfloyd888) reported

    Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

  • consensus128
    Onedotfour (@consensus128) reported

    @StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it

  • WLyolo_L
    josh (@WLyolo_L) reported

    @ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.

  • bitlarrain
    Zebastian ◘ (@bitlarrain) reported

    BREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC

  • daily_btc_lore
    Today in Bitcoin History (@daily_btc_lore) reported

    5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

  • garrett_grham
    Garrett Graham (@garrett_grham) reported

    Scam Alert 🚨 Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

  • TheNaturalCube
    TheNaturalCube (@TheNaturalCube) reported

    @WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.

  • BuildingTheEdge
    BuildingTheEdge (@BuildingTheEdge) reported

    The alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision

  • aaaljaz
    aljaz (@aaaljaz) reported

    i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

  • NFTSocialX
    NFT Social Exchange (NSX) (@NFTSocialX) reported

    Looking forward to the exchange announcement for @RaylsLabs this week. My guess is either @Bitstamp or @cryptocom. Bitstamp would signal regulatory alignment and institutional trust. Crypto(.)com would open the door to massive retail access. $RLS momentum primed 🔥

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @RobinhoodCrypto @BitstampSupport @AskRobinhood Bitstamp support are so difficult to deal with won’t give a straight answer on anything

  • TheBitcoinerIO
    The Bitcoiner (@TheBitcoinerIO) reported

    MT GOX MOVES 10,422 BITCOIN WORTH $739 MILLION TO UNMARKED ADDRESS IN LARGEST SINGLE TRANSFER IN MONTHS The Mt. Gox rehabilitation estate moved 10,422.65 bitcoin worth approximately $739 million from cold storage to two new addresses at 04:47 UTC on Tuesday, recorded in Bitcoin block 952,072, marking the estate’s largest single on-chain transfer in months and arriving with creditors watching closely ahead of an October 31, 2026 final repayment deadline. Of the total, 10,306.35 BTC worth approximately $730.8 million was sent to a previously unseen address beginning with 14FEEM, with no prior transaction history. A smaller 116.3 BTC was routed simultaneously to a known Mt. Gox hot wallet. A second transaction at approximately 06:46 UTC moved another 116.3 BTC to a separate address, along with a small test amount to a Bitstamp cold wallet. Blockchain analytics platform Arkham Intelligence data showed all transferred bitcoin remained marked as unspent, with no funds reaching exchange order books in the hours following the transfer. Mt. Gox still holds approximately 34,504 BTC valued at roughly $2.43 billion, the largest unresolved holding tied to any failed cryptocurrency exchange. Trustee Nobuaki Kobayashi extended the repayment deadline twice, with a Tokyo court approving the most recent extension in October 2025 pushing the cutoff to October 31, 2026 due to incomplete creditor procedures. The rehabilitation process began distributing coins to approximately 19,500 creditors in mid-2024 through partner exchanges including Kraken and Bitstamp. Creditors who held claims since the 2014 collapse acquired their coins at prices far below current market levels, meaning any eventual distribution creates potential selling pressure. Tuesday’s transfer is the estate’s largest since internal consolidation movements in late 2025, none of which preceded confirmed selling. On-chain data confirmed no exchange inflows attributable to the Mt. Gox wallets in the hours after Tuesday’s transfer, consistent with prior administrative consolidations. The movement arrived during a sharp Bitcoin sell-off already driven by record ETF outflows, Strategy’s first disclosed Bitcoin sale since 2022, and stalled U.S.-Iran ceasefire negotiations.

  • WietseWind
    Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported

    @SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

  • Ten99Biz
    Racer-XRP (@Ten99Biz) reported

    @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

  • AskGigabrain
    Brain (@AskGigabrain) reported

    @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

  • MartinWhate2n
    Martin Whately (@MartinWhate2n) reported

    Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

  • Harb07950864
    Harb (@Harb07950864) reported

    Germany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

  • DjaniWhaleSkul
    Djani (@DjaniWhaleSkul) reported

    Daily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks.  Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

  • JosephBlackma1
    Joe Blackman, RH ACGM® (@JosephBlackma1) reported

    @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @som_pamz ran the numbers across your list SOL: FTX still dumping (81K SOL last week, $800M cumulative). DEX volume leads chains combined though. 150ms finality shipped, Morgan Stanley filing ETF. ONDO: $1B+ perps volume, DTCC partnership with BlackRock/JPM. clean setup, no red flags in flows. SUI: four network pauses in recent months. concerning uptime vs adoption pace. RENDER: full VC vesting done. $38M revenue through Dispersed marketplace. watch for early investor exits. FIL: $1.8B token unlocks coming. storage power at 14.9 EiB, fee generation up. PLUME: 247K RWA holders, second only to SOL. bug bounty found 365 vulnerabilities (now patched). NEAR: quantum-safe signing live on mainnet. $23.5B intents volume. first chain with dynamic resharding. QNT: drained $138K in April exploit. access control vulnerability in BatchExecutor. Bitstamp listing after. APT: patched "widowmaker" consensus bug with 90% exploit rate. white hat alleging unpaid bounties. 11.3M tokens unlocking. OM: the big one. $6B to $55M crash April 2025. Lookonchain traced 43.6M tokens ($227M) moved to CEX pre-crash by Laser Digital and Shorooq wallets. rebranded, forced migration. Inveniam acquired it since. TAO, FET, HONEY, VIRTUAL: no data in recent feeds. OM carries existential risk from that April event. APT and QNT have security track records worth monitoring. rest trade on unlock schedules and momentum.