Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/08/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Heymanrose Marissa Rose (@Heymanrose) reported

    @BDRarbash Hello Alarbash, I’m Rose, concerning your distressed tweet on the Bitstamp community about your lost assets, Have you tried any consultant services? Let’s have a brief chat. I might have some information that can be of help.

  • LoginoffDenis Glory to the Heroes! (@LoginoffDenis) reported

    @Bitstamp is an exchange that can't be trusted with any funds, as they can block your funds at will based on arbitrary origin requests from 5-8 years ago.

  • BurkeBrunson Burke (@BurkeBrunson) reported

    @ShortTheFOMO Not fair! You didn’t ask for the issuer! (GateHub handles a bunch, as does Bitstamp, but I doubt either one issues for all of them. I’m guessing Three has that info, though.)

  • therealhaxwell j james ∞/21M (@therealhaxwell) reported

    @w_s_bitcoin I just compared Bitstamp, and Coinbase Pro.. BS shows it did go down from week Nov 11 2018 (~4185.55), and the week Feb 10 2019 (~4123.69). CP doesn't show that at the same time. But I see a CP decline in EMA200 from Jan 5 '22 to present. I'm using @cryptowat_ch .

  • Heymanrose Marissa Rose (@Heymanrose) reported

    @vivianamorap Hello Viviana, I’m Rose, concerning your distressed tweet on the Bitstamp community about your lost funds, Have you tried any consultant services? Let’s have a brief chat. I might have some information that can be of help.

  • lanying24113338 蓝慕楹 (@lanying24113338) reported

    Crypto firms tout ‘staking as a service’ as Ethereum upgrade approaches . Crypto exchanges such as Gemini and Bitstamp are offering returns of 3 to 5 per cent on staked cryptocurrency, as the anticipated Ethereum upgrade brings...

  • KentConrad16 NewsAsia (@KentConrad16) reported

    Are you looking for a way to recover your lost coin or your lost wallet?I have the perfect service for you#pionex #Bitstamp…

  • techbridge27 OnlyGoingUp777 LOA is Real! (@techbridge27) reported

    @Bitstamp @BobbyZagotta Hello Mr. Zagotta. How about you look into the issue residents of USA are having with your exchange and the lack of receiving our #SGB tokens as promised? See some of us were smart enough to save the written promise of those tokens by your support team but we have yet to receive.

  • Samchuen37 Sam (@Samchuen37) reported

    @thedankening @BitstampSupport @princebaer1 Bitstamp block me due to i complain them at twitter. U r so lucky that they never block u

  • malcolmkey5 MalcolmXRP (@malcolmkey5) reported

    @RobLicker @Bitstamp @coinbase There were a lot of people that made significant moves to maximize their position in XRP for this snapshot. Then the lawsuit dropped and XRP got kicked to the curb. To receive this airdrop is now so important for help rebuild damaged portfolios from all this

  • SimplyEnriched AMS (@SimplyEnriched) reported

    I haven’t had access to my @Bitstamp account for weeks. Trading disabled and no support, I haven’t been able to speak to anyone that has helped me come to a resolution, I’ve been a cx for 6 years. Waiting for weeks now, unacceptable. @nejc_kodric #btc

  • peazdanielbtc peazdanielbtc (@peazdanielbtc) reported

    @Bitstamp @BitcoinZAR invest and earn more bitcoin in 48 hours, invest $100 earn $300 invest $200 earn $600 invest $300 earn $900 invest $10,000 earn $30,000 invest $100,000 earn $300,000. kindly follow and ask me how? If you're live in America I can help you earn from Bitcoin

  • CryptoDrippie Crypto Investor (@CryptoDrippie) reported

    @CoinDesk Thanks for addressing the issue with #Crypto exchanges and their bad practice. Something needs to be done. The number of complaints and dollars locked without explanation or justification is ridiculous. Please look at the complaints about #Gemini Exchange, #Bitstamp.

  • Neijek Neijek (@Neijek) reported

    @BitstampSupport ho support is bitstamp on the verge of closing? Is there stafff issues ? I've had a ticket open since the 12th and no replies, i even sent in copy to complaints@ but no reply.. really worried.

  • idresa_gueye 📊News Crybto📉 (@idresa_gueye) reported

    Bitcoin (BTC) failed to sustain the $20,000 support on August 27 as fears of a sell-off by users of the defunct exchange Mount Gox put further price pressures. 1 day BTC/USD candlestick chart (Bitstamp). Source: Trading ViewRejecting Mount Goaks rumors as a "normal move for

  • cryptogeek93 Damer (@cryptogeek93) reported

    @BitstampSupport @Bitstamp been waiting for getting my withdrawal adress whitelisted for over 2 months now will file police reports this week. You guys are not replying on my call for help and are impulsively lying about “looking into the case”

  • Rayan6606 Rayan (@Rayan6606) reported

    @Bitstamp Dear, You've reported an unauthorized device. Already reported errors I think it's a registration Please re-authorize the device Already my device What is the solution to unblock my device? @BitstampSupport

  • DurwinHo Durwin (@DurwinHo) reported

    The crypto space shows no signs of slowing down either. A Bitstamp report found that 80% of institutional investors believe crypto will overtake traditional investment vehicles. Additionally, for now, investors remain optimistic with 60% stating they have a high level of trust

  • EllisOswalt Ellis Oswalt (@EllisOswalt) reported

    So @Bitstamp requires 2FA to trade, but somehow the 2FA on their server is out of sync or broken It always says “invalid codes” when I try to do the initial set-up. But it’s only on Bitstamp’s website where 2FA isn’t working… all other website it’s working fine…

  • _excedo_ excedo.eth (@_excedo_) reported

    @DU09BTC What about the fact that it looks different on each exchange? If I look at Binance or Bitstamp (which many are using), BTC still has room to dip until support. How do you choose the right chart? Does it matter?

  • ShortTheFOMO Fomo (@ShortTheFOMO) reported

    @JamesASquires This was just pointing out I’m connected to many BRL exchanges. Nothing ODL treasury. Yup see the same with independent reserve/bitso/bitstamp many early mornings Sidney time. Interesting about the slippage. Hmmm, I need to sit down and start looking at the books there a bit.

  • CryptoDrippie Crypto Investor (@CryptoDrippie) reported

    DO NOT USE #CRYPTO EXCHANGE @GEMINI STAKING, EARN services. If you like having access to your funds and don’t want them frozen. Hold your own funds. DONT USE #BITSTAMP EITHER.

  • MrFreshTime Mickey_B_Fresh☀️ (@MrFreshTime) reported

    @cryptogeek101 @Bitstamp They aren’t using any $SGB, wallets visible to see on SGB Explorer. It hasn’t moved. None of exchanges who received $SGB moved any. I’m 100% w/you on lawsuit, it be Bullsh*t if they don’t release. I think they will tho. Absolutely NO regulatory issues w/ $FLR.But $SGB’s different

  • CryptoDrippie Crypto Investor (@CryptoDrippie) reported

    @CoinMarketCap Good to hear. Customer support at these exchanges have no respect and no regard for people and their funds. They hold peoples funds at days, weeks and months at a time. And at times give no explanation to the reason. The same thing @Gemini and @Bitstamp is doing.

  • Presidentialfiv Presidential5star (@Presidentialfiv) reported

    @Bitstamp I’m here again to out and expose @BitstampSupport Terrible support they claim they sent back my money and it bounced I’ve sent them all the relevant evidence and they still have not send back the money that was held in my wallet. @Bitstamp

  • EllisOswalt Ellis Oswalt (@EllisOswalt) reported

    I’m currently unable to trade on @Bitstamp because 2FA will not successfully enable I thought it was a problem on my end, but after several days of struggling— I got the bright idea to try 2FA with another account It took me all of 10 seconds

  • The_cryptomark TheCryptoMark (@The_cryptomark) reported

    @unusimmortalis @Pladizow The channel on bitstamp is around the same, i highlight 20700 as a wick area as its a fib zone. Either way things are not looking great for BTC need to find support or we confirm breakdown.

  • HugoPhilion Hugo Philion ☀️ (@HugoPhilion) reported

    @StevieRipple IIRC Revolut is reliant on Bitstamp and Coinbase as they held XRP thru those exchanges. We are working with both to make sure they are in position to distribute the token.

  • LoginoffDenis Glory to the Heroes! (@LoginoffDenis) reported

    @Bitstamp is an exchange that can't be trusted with any funds, as they can block your funds at will based on arbitrary origin requests from 5-8 years ago.

  • EllisOswalt Ellis Oswalt (@EllisOswalt) reported

    @BitstampSupport 2FA will not enable on initial setup. I use 2FA for EVERYTHING and it is working just fine for all of my other accounts, except @Bitstamp where I can’t event set it up properly. There is something out of sync with 2FA on YOUR website involving my account.