Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 08/10/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (50%)

    Login (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilSnider4 Phil Snider (@PhilSnider4) reported

    @XRPnews589 @XHostxero @DiepSanh Now you're funny, you took a chart from one exchange and call it all but dead. You do realize that most XRP trading is outside of the US? And Bitstamp accounts for less than 5% of XRPs trading volume. Go sit down now

  • Arturo_P_A Arturo Portilla (@Arturo_P_A) reported

    It's time to start asking the hard questions. How is @Ripple's ODL supposed to continue serving Moneygram in the US-MX corridor if their main US transaction originator (i.e. @Bitstamp) has completely halted XRP services? Important service availability issues have raised.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @MrTweet60051354 @Bitstamp We're sorry to hear about the issues you've been experiencing and happy to see they're resolved! Let us know if you ever run into them again and we'll investigate asap.

  • H0neyBadger0 The Honey Badger (@H0neyBadger0) reported

    @plan_marcus @Bitstamp I had the same issues. Will never use them again.

  • NaveenBonala Nick (@NaveenBonala) reported

    @BitstampSupport @Bitstamp Its back now, was showing network error for few minutes. Didn't take any screenshot so. All good now.

  • Saian91 Saian91 (@Saian91) reported

    @NexoFinance Hi support. Could you answer my ticket #273927. Issue with my witdrawal of XRP from Bitstamp to Nexo. Il did what you asked me (video recording) :(

  • cryptoconclave Saylor Bottom $31808 (@cryptoconclave) reported

    @TraderMitchh @CryptoDonAlt there is not enough money in the coffers to cover all the fiat redemptions at coinbase/bitstamp. so price has to go down, because if it goes up even more redemptions are going to come in. so plan on price trading sideways for months.

  • MrTweet60051354 Mr.Tweety (@MrTweet60051354) reported

    Bitstamp app blocked me once more. Submitted details again. I have chosen email confirmations. No problem with that last week. What has changed? @Bitstamp @BitstampSupport

  • Cryptochin2 Cryptochin (@Cryptochin2) reported

    @JasonYanowitz Bitstamp surely - why havent you tried them? I used lots of exchanges but have never have any problems with bitstamp.

  • DrnKync DrnKync (@DrnKync) reported

    @Bitstamp login problem "Oops something went wrong"

  • FocusXRP Focus(U.S. Case Pending) (@FocusXRP) reported

    @Arturo_P_A @Ripple @Bitstamp This destroys the liquidity of all USD pairs, but not the liquidity using only foreign currencies. But indeed, this is a big problem for the USD/MXN corridor and USD / ***....

  • ChrisMasterjohn Chris Masterjohn (@ChrisMasterjohn) reported

    @pfdelorme I have 30261 as the swing low on bitstamp, what are you using? I got some at $30,000 on Coinbase, which apparently was lower due to some glitch preventing buys from going through so I guess I got lucky.

  • TaylorYeshua Yeshua Taylor (@TaylorYeshua) reported

    @stoicandskeptic @CryptoKilljoy @digitalassetbuy I used bitstamp when I lived in Hawaii because CB and other exchanges were told they had to have 100% fiat reserves for all crypto held on the exchange by the exchange and by customers. Volume of customers was coinbase problem...not fiat. I lived in Hawaii for 14 years. Have you?

  • danheld Dan Held (@danheld) reported

    50/ - Silk road getting shut down - Mt.Gox hacked multiple times and shut down - Other exchange hacks (Bitfinex, Bitstamp). 12 occurred in 2019 alone. - At least 43 exchange shutdowns (Cryptsy, Quadriga, etc) - Bitcoin civil war (Bitcoin vs Bcash)

  • TEQNiKG TEQNiK G (Joe Davis) (@TEQNiKG) reported

    @UpholdInc I moved XRP from @Bitstamp to @UpholdInc and I have bought XRP via Uphold. I admit, I'm not happy with uphold. No buy / sell orders. The price chart is terrible. No equivalent to trade view. Empty wallets can't be hidden in dashboard. Please upgrade app / site asap. I need more.

  • SupermoonPics Not Interesting (@SupermoonPics) reported

    @CryptOrca Then why would they need to shut down on weekends? They could buy from bitstamp or hold withdrawals til Monday or whatever. Something fishy is afoot.

  • xscavanger Scavanger (@xscavanger) reported

    @plan_marcus @Bitstamp Sad to hear all this,I know the feeling very well,hope you will sort out this issue,in 2 years time this Fu..ING exchanges will become history,hope greedy bastards,after charge you high fees and control the market now they want everything from you,a other mtgox soon looks like

  • ez281107 Ez281107 (@ez281107) reported

    @Bitstamp Really disappointed about Bitstamp.... I liked it so much. Supper was great and always helpful. Fees was really good and easy to trading... until, unfortunately, they trick me. Don’t know the reason but it really disappointed me... broken heart

  • Securezn Vladimir (@Securezn) reported

    @Cointelegraph @Bitstamp My account is on pending one week . I don't understand. Why I have to wait too much . What is the problem ?

  • thestandard1945 ITB1 (@thestandard1945) reported

    Clear sell walls being placed at $31.4K then $31.3k on Bitstamp to drive the price down - I’d rather it go to zero than be shaken out by this BS I’m holding not financial advice @GoingParabolic @ThinkingCrypto1 @ModernInvest

  • BritishHodl JUST BITCOIN @BritishHODL 🧬💰💝 (@BritishHodl) reported

    @plan_marcus @NickSzabo4 @Bitstamp Thats a Europe problem

  • TaylorYeshua Yeshua Taylor (@TaylorYeshua) reported

    @stoicandskeptic @CryptoKilljoy @digitalassetbuy You do realize that Bitstamp is not the only usd pair ODL partner? Show me where any exchange guarantees anything. Now you are conflating two separate issues. Trading halts for US customers only not delisting

  • JTheAccountant TheAccountant (@JTheAccountant) reported

    @Tim_XRP We have lost speculative traders on our side to push forward price movement. The wealthy ones are all trading on USD off ramp exchanges. We had this with Bitstamp in 2017s price surge.... This is an issue.

  • FransZoveel Frans van der Horst (@FransZoveel) reported

    @Arturo_P_A @Ripple @Bitstamp Bitstamp halted trading for US based customers only MGI might use a non-US based subsidiary/office to circumvent the issues in US

  • Arturo_P_A Arturo Portilla (@Arturo_P_A) reported

    @MikeNardolillo @XRP_stuart @JohnEDeaton1 The difference here is that Bitstamp didn't enter into an agreement with Ripple in order to issue their USD IOUs. They can use the XRPL independently without signing a single agreement; this isn't the case with ODL.

  • de7erv dE7ERV (@de7erv) reported

    @iamjosephyoung This wasn’t just profit taking but a deliberate move to dump price down by moving funds across different exchanges - Binance moving funds to Bitstamp and them joining in on market selling

  • wenomeno Ramón Martínez (@wenomeno) reported

    @dworfd @Bitstamp I have a problem to access my account since two weeks ago, it is of course blocked, but it is imposible to get a password reset, instead your support has disabled the 2FA, don´t know why the recovery key has a purpose in summary, nothing to be proud of

  • 1Downside 100xDOWNSIDE (@1Downside) reported

    @DesoGames @CurveFinance they wont go above 1$. USDT will go below. all coins will pump. people escape into BTC/ETH/..., send funds to coinbase/kraken/bitstamp "real fiat" exchanges and then sell btc/eth/... so it could lead to crazy volatility and tether going slowly down.

  • TEQNiKG TEQNiK G (Joe Davis) (@TEQNiKG) reported

    @UpholdInc I moved XRP from @Bitstamp to @UpholdInc and I have bought XRP via Uphold. I admit, I'm not happy with uphold. No buy / sell orders. The price chart is terrible. No equivalent to trade view. Empty wallets can't be hidden in dashboard. Please upgrade app / site asap. I need more.

  • WietseWind WietseWind { independent-developer-1 } (@WietseWind) reported

    @Jeebz07690867 @Bitstamp @GateHub In this case the exchanges are the issuers, as they are the ones issuing the IOU (token) on the XRP ledger decentralized exchange. But: anyone can issue tokens on the XRPL. As far as I know Etoro and others don't issue on the XRPL.