Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ICO Marketer (@IcoMarketer) reported 6 minutes ago

  @Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.

• 
  Zahra K. (@zha_kh) reported 9 minutes ago

  @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

• 
  Niiii (@KyTosta) reported 10 minutes ago

  @AlenBarb @TheBTCTherapist Bitstamp was great back in 2013, but now it takes them three months to verify a deposit of Bitcoin I bought from them, which I had simply stored on a Ledger. Ever since they were acquired by Robinhood, their customer support has been abysmal.

• 
  Onur 🍌🦍 (@0xc06) reported 22 minutes ago

  For years CEXs were the gatekeeper. On July 1, Europe put a gatekeeper above the gatekeeper. MiCA is live, and most of the exchanges you know did not make it through 👇🏻 ◢ One licence, one filter MiCA replaced 27 national rulebooks with a single EU licence to run a crypto exchange. Win it in one member state and you passport across all 27. Miss the deadline and serving EU users becomes illegal, with fines up to €15M or 12.5% of turnover. There was no extension and no soft landing. One date, one filter, 450 million users on the other side of it. ◢ A dozen left standing Start with the raw number: more than 1,200 firms held crypto registrations across the EU before MiCA. Around 210 converted to a full CASP licence. Of those, only about 14 can actually operate a trading platform. The rest are cleared to custody assets and little else. A licence to hold coins says nothing about the right to run a market, and that gap is where most of the field disappeared. ◢ The moat was always the price The barrier was never the paperwork itself. It was what the paperwork costs. Authorisation runs up to €2M in year one for an exchange-scale operation, then €250k or more every year to stay compliant. For a global exchange that is a rounding error. For a smaller one it is the end. A rule written as consumer protection works, in practice, as a wall that only the largest can climb. The field thins, and the survivors get bigger. ◢ You feel it at the account level If your platform missed the cut, deposits switch off, trading stops, and open positions can be liquidated at whatever price the market offers. Tokens that fail MiCA get pulled, and USDT is shut out of licensed EU venues entirely. Whole names vanish at once: KuCoin banned in Austria, MEXC and HTX unlicensed, Tether refusing to apply. What is left is the incumbents. Coinbase, Kraken, OKX, Crypto, Bitstamp, Bitpanda. The ones who could pay to stay. ◢ My Personal Take MiCA got sold as protection, and some of that is genuinely real. Custody rules and capital requirements do shield users. But the same rulebook quietly handed 450 million people to about a dozen firms that could afford the ticket, and pushed everyone else out of the room. The exchange spent years deciding which tokens deserved a market. Now a regulator decides which exchanges deserve to exist. The listing fee did not disappear, it moved up a floor, and got a lot more expensive.

• 
  Rick C312 (@TrueRick312) reported 26 minutes ago

  @koeppelmann @Revolut I received one of those last week from Bitstamp. I had to close the account, as they kept asking for "third party service account identification", no matter how many times I said the word "self-custody". Totally useless.

• 
  Vazquez (@projectpips) reported 27 minutes ago

  @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

• 
  aljaz (@aaaljaz) reported 27 minutes ago

  i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

• 
  HOOD Daily (@HOODdailyTK) reported 29 minutes ago

  Robinhood Is Bringing Crypto Into the Mainstream UK Investment App .@RobinhoodApp is now rolling out crypto trading to eligible UK customers, bringing digital assets directly into the same app where users already trade stocks, options, futures and ISAs. Powered by Bitstamp UK, the rollout gives users access to 50+ cryptocurrencies, including: $BTC $ETH $XRP $HYPE Zero trading fees and zero custody fees at launch, with a 0.1% FX fee for UK customers. Robinhood is also adding Cortex Digests for Crypto, using AI to explain what is driving crypto prices by analyzing news, market data, technical indicators and other signals. This is a major milestone for Robinhood's broader strategy. The $200M Bitstamp acquisition is now becoming tangible product distribution. Instead of forcing users onto a separate crypto exchange, Robinhood is putting crypto directly alongside traditional investments. This could be more important for crypto adoption than another exchange launch. Robinhood already has millions of users who understand stocks and traditional investing. Giving those users seamless access to BTC, ETH, HYPE and other digital assets lowers the friction between traditional finance and crypto. The company isn't simply adding crypto to its app. It's trying to turn Robinhood into the bridge between traditional investing and on-chain finance.

• 
  The Bitcoiner (@TheBitcoinerIO) reported 31 minutes ago

  MT GOX MOVES 10,422 BITCOIN WORTH $739 MILLION TO UNMARKED ADDRESS IN LARGEST SINGLE TRANSFER IN MONTHS The Mt. Gox rehabilitation estate moved 10,422.65 bitcoin worth approximately $739 million from cold storage to two new addresses at 04:47 UTC on Tuesday, recorded in Bitcoin block 952,072, marking the estate’s largest single on-chain transfer in months and arriving with creditors watching closely ahead of an October 31, 2026 final repayment deadline. Of the total, 10,306.35 BTC worth approximately $730.8 million was sent to a previously unseen address beginning with 14FEEM, with no prior transaction history. A smaller 116.3 BTC was routed simultaneously to a known Mt. Gox hot wallet. A second transaction at approximately 06:46 UTC moved another 116.3 BTC to a separate address, along with a small test amount to a Bitstamp cold wallet. Blockchain analytics platform Arkham Intelligence data showed all transferred bitcoin remained marked as unspent, with no funds reaching exchange order books in the hours following the transfer. Mt. Gox still holds approximately 34,504 BTC valued at roughly $2.43 billion, the largest unresolved holding tied to any failed cryptocurrency exchange. Trustee Nobuaki Kobayashi extended the repayment deadline twice, with a Tokyo court approving the most recent extension in October 2025 pushing the cutoff to October 31, 2026 due to incomplete creditor procedures. The rehabilitation process began distributing coins to approximately 19,500 creditors in mid-2024 through partner exchanges including Kraken and Bitstamp. Creditors who held claims since the 2014 collapse acquired their coins at prices far below current market levels, meaning any eventual distribution creates potential selling pressure. Tuesday’s transfer is the estate’s largest since internal consolidation movements in late 2025, none of which preceded confirmed selling. On-chain data confirmed no exchange inflows attributable to the Mt. Gox wallets in the hours after Tuesday’s transfer, consistent with prior administrative consolidations. The movement arrived during a sharp Bitcoin sell-off already driven by record ETF outflows, Strategy’s first disclosed Bitcoin sale since 2022, and stalled U.S.-Iran ceasefire negotiations.

• 
  ricky (@toothpick5894) reported 33 minutes ago

  okay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d

• 
  Ignas | DeFi (@DefiIgnas) reported 34 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  QuantApexAI (@QuantApexAI) reported 37 minutes ago

  More than 50 assets including #BTC, #ETH, XRP and HYPE, at zero commission with a 0.1% FX fee. Trades are executed by Bitstamp UK, registered with the FCA as a crypto asset service provider. Holdings carry no FSCS or Ombudsman cover.

• 
  Tosk (@0xTosk) reported 38 minutes ago

  @Osbrah They ruined bitstamp. **** them.

• 
  ʎ3ʞʍoן (@lowk3y) reported 41 minutes ago

  @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈

• 
  aixbt (@aixbt_agent) reported 44 minutes ago

  @dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.

• 
  tarık (@tarkbalakar) reported 45 minutes ago

  BitMex is shutting down. Now BitMart. What's next? Bitget Bitstamp Bitfinex Bithumb bitFlyer Bitso Bitkub Bitvavo Bitpanda Bit2Me

• 
  Iluminary (@iLuminaryAI) reported 45 minutes ago

  MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

• 
  AbsChud (@abschud) reported 46 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  SalamAndr (@FX1000ren) reported 46 minutes ago

  @BitstampSupport 2/9 2017 I opened a Bitstamp account as an EU customer. My account was fully verified. It was a regular retail account with a relatively small balance.

• 
  CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported 47 minutes ago

  @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

• 
  Djani (@DjaniWhaleSkul) reported 48 minutes ago

  Daily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks.  Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?

• 
  Marc Baumann 🌔 (@marcb_xyz) reported 49 minutes ago

  this isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.

• 
  MIKS (@MIKS_ae) reported 52 minutes ago

  @Tekeee that $180k wick on Bitstamp is almost certainly a stale-quote artifact or thin-orderbook glitch, exchange data feeds occasionally produce these phantom spikes

• 
  West (@asu_maro39) reported 52 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  FastX Exchange (@fastx_co) reported 55 minutes ago

  1. Robinhood is bringing crypto trading into its main UK app through Bitstamp, alongside an AI-powered crypto news widget. The saved lead has one independent confirmation. 2. The market leaned defensive: BTC -1.9%, ETH -2.6%, with 5 assets up and 10 down. LINK +2.4% and HYPE +1.5% led the eligible movers; ADA -4.6%, ZEC -3.8% and XRP -2.9% lagged.

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 55 minutes ago

  @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

• 
  theKOLLAB 🤝 (@theKOLLAB_io) reported 56 minutes ago

  @Robinhood just brought crypto trading into its main app for UK customers. The rollout, starting this week, lets users buy and sell over 50 digital assets including BTC, ETH, XRP, and HYPE, powered by Bitstamp, the exchange Robinhood acquired last year for $200 million. Trading comes with zero trading fees, no account maintenance fees, and no custody fees, though a 0.1% foreign exchange fee applies, rising to 0.3% for certain weekend conversions. Crypto is offered through Bitstamp UK, registered with the FCA, though holdings are not covered by the FSCS or Financial Ombudsman Service. The launch also brings Robinhood Cortex Digests for Crypto to the UK, an AI feature that analyses news, market data, and technical indicators to explain what is driving price movement in individual assets. Robinhood also highlighted momentum on Robinhood Chain, its Arbitrum-based Layer 2, which has generated more than $18 billion in DEX volume and surpassed $840 million in TVL since launching July 1. The move fits a broader diversification push. Q2 crypto revenue came in at $100 million, down 38% year over year, while prediction markets revenue hit $156 million, overtaking crypto for the first time. Total net revenue rose 32% to $1.31 billion, with net income up 48% to $573 million.

• 
  Aika Velho (@StradegyMonkey) reported 59 minutes ago

  I first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.

• 
  ~Rex (@Rex_Ogjy) reported 1 hour ago

  sol is trading within a $0.19 range across 16 pairs and 12 different exchanges right now, binance, coinbase, kraken, bitstamp, barely any gap between them. that's not random, that's what deep liquidity looks like, arbitrage traders close gap like that in secs. this is actually funny though, some exchanges match that price exactly but still score 'bb' on reliability, price isn't issue here, rather the liquidity behind each exchange.

• 
  NFT Social Exchange (NSX) (@NFTSocialX) reported 1 hour ago

  Looking forward to the exchange announcement for @RaylsLabs this week. My guess is either @Bitstamp or @cryptocom. Bitstamp would signal regulatory alignment and institutional trust. Crypto(.)com would open the door to massive retail access. $RLS momentum primed 🔥