Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 03/26/2025 04:55

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Withdrawals (40%)

    Withdrawals (40%)

  3. Login (20%)

    Login (20%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
IndiaLucknow Mobile App
ItalyNaples Withdrawals
SpainMadrid Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • wht_after_death 🅻🅸🅻🆆🆉🆁🅳 (@wht_after_death) reported

    @kargarsade @cryptoWZRD_ Which exchange charts you using ? There was a scheduled maintenance on Bitstamp, those charts were not working.

  • robdack Rob Dack (@robdack) reported

    @Bitstamp Can you confirm or deny a drop in the value of XRP to 0.4 this morning at some point on your platform while it was down for maintenance? #XRP #XRPCommunity My bag has been “stop sold” way under current market prices.

  • Nicjor15793 Jor962💙 (@Nicjor15793) reported

    @Bitstamp I need you to reset my log in I emailed hours ago.... Please respond

  • RJAllDayCrypto1 RJAllDayCrypto (@RJAllDayCrypto1) reported

    @whale_alert And ops i forgot by some very od coincidence #Bitstamp was ¨down for maintenance¨ at the same day or maybe did some of books work that left there costumers liquidated sounds like a good day for crypto today 🧐

  • DedaKorenar Děda Kořenář (@DedaKorenar) reported

    @Nick84883905 @Bitstamp Also you can see the price drop was bigger on XRP/EUR than on XRP/USD. USD pair has bigger volume = higher liquidity. So it really seems as lack of liquidity problem on EUR. I simply recommend not to use stoplosses in crypto due to high volatility.

  • FibonacciCap144 Fibonacci Capital (@FibonacciCap144) reported

    wtf @Bitstamp? shady #Bitcoin

  • BitcoinMaximal6 BitcoinMaximalist (@BitcoinMaximal6) reported

    @_lonedd @markymark9001 @Bitstamp Indeed, was on their website for several days if not weeks.

  • _Fco_Rivera_ FJRivera (@_Fco_Rivera_) reported

    @FESXDayTrader @Bitstamp has been there for us in Europe since 2011. No problems so far. Furthermore they have a sort of alliance with nasdaq.

  • enver_sariomer enver sarıömeroğlu (@enver_sariomer) reported

    @Bitstamp @coinbase bittorrent; like a girl ... we should raise bittorrent to a young girl ... let's support it ... bittorrent (btt)

  • RJAllDayCrypto1 RJAllDayCrypto (@RJAllDayCrypto1) reported

    And ops i forgot by some very od coincidence #Bitstamp was ¨down for maintenance¨ at the same day or maybe did some of books work that left there costumers liquidated sounds like a good day for crypto today 🧐

  • Ed_H75 EdHg (@Ed_H75) reported

    @solanoah @Bitstamp @BitstampSupport , me too i have the same problem 😡

  • JackFinesse Jack Finesse (@JackFinesse) reported

    @CanteringClark Bitstamp down time fuckery. That worked really well In 2019

  • DedaKorenar Děda Kořenář (@DedaKorenar) reported

    @Nick84883905 @Bitstamp Stop orders might have triggered another stop orders because they are executed as instant orders. They might have created temporary problem in liquidity and thus leading to drop of price. Also some people trade via bots which might not have been connected after upgrade.

  • AllenAu11 Allen Au 🧢 (@AllenAu11) reported

    @SamsCableCar Jack, I was surprised by the move. I checked and it only happened on Bitstamp, but not other exchanges. The liquidation of leveraged #BTC perpetual futures longs at 6 pm was only $2.25M in aggregate, not an amount that could make that long wick down.

  • enver_sariomer enver sarıömeroğlu (@enver_sariomer) reported

    @Bitstamp bittorrent; like a girl ... we should raise bittorrent to a young girl ... let's support it ... bittorrent (btt)

  • Chris____Gooch Chris ***** (@Chris____Gooch) reported

    @mouradski Bitstamp was down for maintenance during this period

  • realvorfa Real Vorfa (@realvorfa) reported

    @robdack @Bitstamp Had the same issue. Lost my whole XRP portfolio due to this. Ridiculous.

  • joshgiersch Josh Giersch (@joshgiersch) reported

    @KenVeksler @NewRiverInvest There are competitors, but either not at the same scale (Bitstamp, Gemini, Kraken); no access to traditional bank rails (Binance); or local-markets only (Coinone, Bitso)

  • StealthElectron StealthElectronVIP (@StealthElectron) reported

    @rmw_90 Look at the wick on Bitstamp BTCUSD. Look like something went wrong during a maintenance window or someone just market sold a **** load.

  • Razael10055188 Razael (@Razael10055188) reported

    @bummzulu @Bitstamp I really wanna know too... This is too suspicious and honestly.... I blame on them for this.... I made a Complain wtf @Bitstamp

  • solanoah Sola Noah ® (@solanoah) reported

    @Bitstamp you have sold about 25,000 of my ripple balance at £0.62 due to your maintenance. Ripple never went down to that low today. This is fraud!

  • sravrannies derrygold (@sravrannies) reported

    @Bitstamp ...I actually left Kraken to get away from this kinda ****!!

  • NCuilleanain Nicholas O'Cuilleanain (@NCuilleanain) reported

    @hitbtc @VitalikButerin (1/2) back in 2018 I transferred 1 ETH from Bitstamp>HITBTC. HiTBTC support told me the 1 ETH was lost forever because smartcontract was used yet according to etherscan that same 1ETH was eventually transferred it to one of their addresses (hitbtc3).

  • Nick84883905 ⚡️Nick⚡️$jup (@Nick84883905) reported

    @DedaKorenar @Bitstamp Yes, we do, but if the price drops 50% after maintenance and then immediately shoots back up again to the old price, it looks more like a technical issue than something that's market driven.

  • ChubbyPhoon ChubbyPhoon (@ChubbyPhoon) reported

    @Bitstamp Your update has clearly caused a glitch, or are you telling me xrp went down to 47p today? You've screwed me on my stop loss, I want my xrp back.

  • bummzulu Bummzulu (@bummzulu) reported

    @DedaKorenar @Bitstamp This is wrong. I know how the order works but this drop was not initiated by the market. It was a Bitstamp issue.

  • joaombrito Joao Brito (@joaombrito) reported

    @Bitstamp Are you going to repair this error in your system or are you going to harm (steal) your customers?

  • TheDanMovement Daniel jackson (@TheDanMovement) reported

    @Antonio36585195 @AlexCobb_ Uphold was down? So was bitstamp this morning... Curious...

  • TheDanMovement Daniel jackson (@TheDanMovement) reported

    @ChrisinMass @AlexCobb_ I didn't realize that Bitstamp was down for maintenance and I think I read that Uphold was also down temporarily. Coincidence?

  • xrpMafia BitcoinBilly (@xrpMafia) reported

    @LeoHadjiloizou @xrpforensics @Silkjaer It's the bitstamp iou trading on the dex, dosnt matter what they do with there exchange dex runs on xrpl. It makes little different that bs is down as is separate liquidity