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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Tempura
(@keepitreal589) reported
@Bitstamp @BitstampSupport Should US customers be worried that at some point you will deny them access to their other coins like you did with SGB and FLR? When will you update us as to when your “technical problem” will be fixed?
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Yura Maroon
(@JohnHor75287938) reported
@Bitstamp So no U.S. xrp holders are getting their flare or sgb? Do you have any computer guys working for you? Bad support nothing but form letter replies or useless doubletalk. Not a good look for this company
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Buy CTSI Cartesi
(@itwillallpayoff) reported
@FlareNetworks Flare do you have any kind of response or answer for US citizens who have been robbed by Bitstamp? Will you help us or at least give us some kind of response or answer?
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XRPLEGION
(@1secXrp) reported
@CryptoCriminal5 @Bitstamp @BitstampSupport Yeah problem is ledger doesn’t integrate directly. So you have to import ledger into metamask/bitfrost (double up seed phrase/password), then enable blind signing on ledger etherium app, then sign every transaction with the ledger. That’s to much for 90% of population.
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Judge
(@judgeHitler) reported
@odez999 @Bitstamp @BitstampSupport I had similar issue like and after several complain no response from the support team but late got it retrieve by blockchainvarse on Instagram they're professional and always active they helped I retrieve back my account
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🪄🇳🇿
(@baby____god) reported
@MattiasWidell @Bitstamp @BitstampSupport I have the same problem.
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Nikhedonia
(@Nikhedonia4) reported
@BifrostWallet I would like to #delegate 112,500 (my 15%) $FLR to you, but was recently told by @Bitstamp that because of technical issues/regulation in USA, I can not receive my $FLR. If @FlareNetworks can take back my $FLR, I will gladly ask them to send to my #BifrostWallet
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Jimmy Jenius
(@JimmyJacked1) reported
@KeithTyther @Bitstamp I have had zero problems with Coinbase
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🪄🇳🇿
(@baby____god) reported
@Bitstamp @FlareNetworks Anytime I called them about any updates on my account. It’s the same **** every day there working on it. How damn long this been ??””” Almost a month now. The funny thing is anytime I call them they block another feature on the account. Can’t withdraw, deposit, trade,
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John Cavanaugh
(@JCalmighty50) reported
@konigCeezah @Bitstamp @BitstampSupport When you talk to their customer service support, there’s only one person and they won’t communicate with you. They are thieves.
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⚛️ Crypto United ⚛️ ☀️
(@WeGo_Crypto) reported
@HugoPhilion I was part of the snapshot but did not receive my allotment Bitstamp unsupported area but I am still going to support and participate. $FLR
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Jimbo
(@JimboReinoUnido) reported
@CheekyCrypto This doesn't make sense because FLR is actively trading on Bitstamp and they already support transfers, so any claims along these lines are likely false put out by someone who hasn't understood the clear rules of the airdrop.
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@crypto_queen_x #xrpholders are fake and influencers are bots. How the hell does @bitstamp steal xrp holders their sgb tokens and flare tokens and nobody says **** except the little guys? fake people twitter is whack honestly there's no talent here it's just whack
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WF
(@WilfredMark8) reported
@Bitstamp @FlareNetworks Bitstamp has been known for delivering quality support to projects. $FLR being one of them, will see a good really because of the utility. FLR is the project with solutions to cross-bridging and its listed on #MEXC where I have my bag.
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John Cavanaugh
(@JCalmighty50) reported
@Bitstamp @BitstampSupport I’m sure by funds are safe, but my funds are safe in your account that I have no access to. I only live a short distance from Alameda. I can find out where you guys are and come visit you. I want my money back and I am expecting you guys to allow me access back to my money
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Jimmy Jenius
(@JimmyJacked1) reported
@KeithTyther @Bitstamp I was overwhelmingly, surprised that the Byland didn’t fall out today and that we made it through the whole weekend with our new rising prices. I figured on Monday Bam Bam 💥 all of that increased amounts was going to shrivel back down
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Drizzy
(@mattdrizzly) reported
@HugoPhilion I am not supporting this. @coinbase delayed my token and @Bitstamp is not given for the US customers for so many BLAH BLAH BLAH. Is there anything u can can do to help us
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🐈⬛🦁JamesT (X)🦁🐈⬛
(@pantar1) reported
@itwillallpayoff @lIllIlllIIIll @Bitstamp Even Bitso is playing games wtf!
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John
(@thefxspot) reported
@FlareNetworks is there any way to get FLR if you're a US Bitstamp customer?
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Mattias Widell
(@MattiasWidell) reported
@baby____god @Bitstamp @BitstampSupport Do you allso hawe this message? This is what is shown when i try to withdraw crypto from my account. Same as you they tell me that they are working on it, i hawe only waited a couple of days. But if you hawe waited allmost a mont i can expect the same!😮
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Alberony Denis
(@TCBEntreprendes) reported
@Bitstamp @BitstampSupport I need help recovering my account , can someone help .
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Dante Pagano
(@DantePagano1) reported
@Bitstamp @FlareNetworks Bitstamp told me years ago that they would honor Flare airdrop in NY. I asked a representative on the phone. She assured me there were no issues. I moved my XRP off of Coinbase TO Bitstamp for this reaso. Now,There is fine print? not this jurisdiction? Not in USA? Make this right
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John Cavanaugh
(@JCalmighty50) reported
@konigCeezah @Bitstamp @BitstampSupport Dude, they ripped me off thank God it was a small amount, but still they stole money from me. I thought Bitstamp was supposed to be one of the better crypto exchanges, but they locked up my money at first, released it a yanked out 90% of it and it can’t access the last 10%.
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@CryptoGhost849 the xrp community is fake their influencers are bots paid by ripple it's whack it's garbage. @Bitstamp stole our sgb and flare tokens and not one influencers or the so called xrp lawyers said one thing! ******* fake people i am with you my man!
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🪄🇳🇿
(@baby____god) reported
@Bitstamp @BitstampSupport Had my money stuck in for days. I had to go through all the necessary zoom video call and ****!!! They told me they’ll review my accounts and get back to me. Which never happened. I have been call them twice every same **** all the time. They’re working on my account.
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XRPtheoneworldBRIDGEcurrency!
(@ryanellis4181) reported
@HugoPhilion I have not received my Flare tokens from @Bitstamp @BitstampSupport how do I receive my tokens and vote when I have no access to the tokens? Bitstamp US is not giving me any answers as to when I will receive them either??? There needs to be allowances made for this.
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XRP King
(@XRP_KING1) reported
@xrptoolkit do you guys have a contact or support email? Or do I contact @Ledger_Support @Ledger ? I swapped XRP to USD (bitstamp) on XRPToolkit and it’s gone.
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Vane
(@bloke_poor) reported
@keepitreal589 @CoinbaseSupport @Bitstamp I have no issues.
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🪄🇳🇿
(@baby____god) reported
@Bitstamp @FlareNetworks Had my money stuck in for days. I had to go through all the necessary zoom video call and ****!!! They told me they’ll review my accounts and get back to me. Which never happened. I have been call them twice every same **** all the time. They’re working on my account.
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John Cavanaugh
(@JCalmighty50) reported
@Bitstamp @BitstampSupport @FlareNetworks You guys are an embarrassment and have gone completely downhill and I’m surprised you are still working. I yanked all my money out of there after you locked it up and was able to get a junk out but damn you guys are horrible.