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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Li
(@Jil242834Aileen) reported
They added the Euro service not long ago, so Europeans can also try Coinbase. Another option is Bitstamp.
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Guy
(@Guy_Parker) reported
@Bitstamp I've been waiting several weeks for an email change. Can you please help?
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The Crypto Activist
(@ActivistCrypto) reported
@Bitstamp OMG network holders missed out on free BOBA token because you didn’t support the airdrop. Is Bitstamp exchange that useless when so many other exchanges signed up to it. Now I know why your not in the top five fiat exchanges
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Matt Mcgrath
(@Masteraffil428) reported
@Bitstamp @SmallLovePotion It’s so nice to see that your tech team is working hard on getting SGB up and running and not listing a whole bunch of stuff that nobody cares about
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andyj47632
(@andyj47632) reported
@Bitstamp Not great with the continued delays in SGB airdrop distribution--a lot of your clients are losing out and this will filter down to Bitstamp losing out too..
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Artman
(@Stephen87816674) reported
@stojano I noticed that a few days when I bought some more then it reopened. I store mine @CelsiusNetwork i bought another bag this week @Bitstamp and no problem withdrawing
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if(BTC.IsSoV) {Titanic.IsStoreOfPassengers=true;};
(@MartinAudley) reported
@Bitstamp Well I might consider it, but you don't support $NANO $XNO yet, so nope... no use to me.
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Lori Brockway
(@LoriBrockway1) reported
@Bitstamp Where ******** are my tokens ?? It’s been two weeks you idiots
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Marco
(@__Marco________) reported
@Bitstamp When it's taking this long it's just feels like you are delegating our tokens for your own profit. WTF how can a big platform like this take so long to include SGB when other small platforms already have it for weeks. It's a damn shame that you make us lose out of such money.
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Michael
(@Michael_o_hara) reported
@LeoHadjiloizou @Bitstamp They cannot compete on native network yields. That is the “security problem” most likely at this point.
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Worldwidewep
(@ja_zeet_tie) reported
Help needed!? I am looking for my birds! Did anyone find my #songbird? @Bitstamp probably you can help me to find my little birds? #wherearemysongbirds
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darzxrp.crypto
(@Gros_Darz) reported
@Bitstamp all your xrp holders customers are waiting for your support to distribute them the #SGB airdrop you early promised to support. You've mentionned on 4th Nov that you'll keep us informed and now the only update we got is that you didn't do an update as nothing has changed
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Girolamo
(@girolamogus) reported
@Bitstamp Do you guys support RON chain?
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MIGAFREEMAN ฿®©
(@migafreeman) reported
@Bitstamp @BitstampSupport My coffe consume is heavy high and special when im siting on desk half day for tradeing, can you fix it without unbearable t-shirt...made me bullish can you do it..? Any idea..?
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Ridarkness
(@TalRagMoon) reported
@Bitstamp You were almost the first to tell your customers that you will support #sgb and now you will be nearly the last to distribute #sgb… we are loosing so much opportunities because of this delay… you really have to go faster because even if we love you, we will forced to leave you
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Ann KcCoin BOT
(@AnnBoelz) reported
@nicholas_c_R @Bitstamp We’re so sorry for the inconvenience that you might be passing through, we apologize for that…. Kindly message us here now for rectification to your issues!!!!!
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Ann KcCoin BOT
(@AnnBoelz) reported
@DelmoonP @Bitstamp We’re so sorry for the inconvenience that you might be passing through, we apologize for that…. Kindly message us here now for rectification to your issues!!!!!
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Michal Poľák
(@Michal_P_paiN) reported
@Bitstamp SGB need still more technical support :D, list more coins and dont announce about sgb anymore. Liars.
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Andy
(@Blowster85) reported
@CryptoChris86 @Bitstamp The fee isn't the issue, they are all cheap The issue is some are charging 0.76 to convert GBP to USDT and then 0.725 to convert USDT back to GBP So on sizeable amounts you lose thousands depositing and withdrawing
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One
(@Actizeabz) reported
from
Norwich, England
@Bitstamp why has my account randomly been stopped from trading and withdrawing anything when I’m trying to buy on the dip. Could you please help me with this
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andy hunns
(@hunnsy) reported
from
Bedford, England
@BraanCreative @coinbase i’m having huge issues with @Bitstamp mate, there’s a pattern forming of terrible UX.
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mrtropine
(@MrTropine) reported
Hey @Bitstamp @BitstampSupport are you going to support the AirDrop SOLO over the XRPL?
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Bitfinesse
(@Bit_Finesse) reported
@ausrutherford @amazon Reminds me when Brian Armstrong bragged on Twitter about Coinbase being decentralized as a reason why they don’t have a customer service department. I call Bitstamp every Monday and Thursday. They’ve answered the phone every time for the past nine months 👊🏼
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Art
(@iamart_u_r) reported
Dear @Bitstamp and @binance Team, do you support the $solo airdrop on december 24 for $xrp Holders? #Sologenic #ripple
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Chris Dangerfield
(@DANGE365) reported
@Bitstamp @AxieInfinity @SmallLovePotion Also… we don’t even need you to support exchange of the SGB token just distribute it so we can delegate and get the exfi airdrop!
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Rana Faraz
(@RanaFarazNaru) reported
@Bitstamp @AxieInfinity @SmallLovePotion It wont pump. Slp **** coin
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Николай Литовченко
(@litva1991) reported
@Bitstamp The most common scammers, like everyone else! I hope that after such an attitude towards your clients, most of your clients will leave your exchange! I am so exactly. Who for support like.
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The ₿itcoin King
(@TheBitcoinKing) reported
@BitstampSupport I have now spent HOURS updating support tickets and being told all is ok (May/June 2021) to be asked almost the same KYC/AML questions over and over and over again. No one will trust @Bitstamp with their #bitcoin #btc or #crypto if you treat customer so unfairly.
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JanisBB
(@Janis79757605) reported
@Coining203 You happy @Bitstamp terminated my account because I was offline for 3 years , they say some new autofication rulls ,they can't reach me. Now I say I can send any documents ,they say can't help. They stole my 0.3 Bitcoin.
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The ₿itcoin King
(@TheBitcoinKing) reported
@julian_sawyer @BitstampSupport @Bitstamp STILL BEING ASKED FOR TBE SAME KYC/AML !!! Days and days pass between support updates - Your CEO has promised to look into this - why would anyone want to place #bitcoin #btc #crytpo on your exchange (WHICH I USED TO OWN PART OF!!!!!!!)