Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/02/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • JimboReinoUnido Jimbo (@JimboReinoUnido) reported

    @JimmyBa62254692 @Bitstamp Are you sure the issue is not at your bank?

  • Nichola16396718 Nicholas Robinson (@Nichola16396718) reported

    @BobbyZagotta @BobbyZagotta is it possible to provide your bitstamp clients an update on the progress of the Flare network integration? Many exchanges are not integrated yet would be nice to know from you guys as support has no actual update to give. Thanks.

  • DeeStacksNyc Papi Goose (@DeeStacksNyc) reported

    @AlienPunker @Bitstamp Im having the same problem and its been 4 days already

  • MarkOgilvy CRYPTO MARK #BTC #XRP #ETH #BULLISH #CRYPTO (@MarkOgilvy) reported

    @BobbyZagotta Well I have been to the support and asked for my withdrawal to be activated I carried out all security checks and zoom call even typed request as well. Told all OK and I'm still waiting should I be worried I came to Bitstamp and put my funds and trust in you

  • MarkOgilvy CRYPTO MARK #BTC #XRP #ETH #BULLISH #CRYPTO (@MarkOgilvy) reported

    @Bitstamp Hello Is everything OK at Bitstamp I am reading reviews about people having trouble using withdrawal this includes me. I have answered all security questions carried out a zoom call and even put my request in writing on your support platform as requested. ??

  • Alez47611183 Alez (@Alez47611183) reported

    @Bitstamp You take so many security measures that you even block withdrawals from legitimate clients. Way to go! 😒

  • M79419832 M (@M79419832) reported

    @JimboReinoUnido @Bitstamp @BitstampSupport of course I do...thats why I said that it takes to long. Support from #bitstamp still looking into the problem...now will be the 6th day🥸

  • grace_za Time to Go (@grace_za) reported

    @AdamSinger @Bitstamp Basically, the Feds made everyone whole after 2008 debacle simply because to not do so would have taken down the whole system. This is the moral hazard event we're still paying for. Crypto doesn't have this kind of system but eventually they will.

  • bollingerbees BollingerBees (@bollingerbees) reported

    @WhalePanda ...but, who knows. Wall Street thumb + not-yet-experienced recession for Bitcoin could indeed get sentiment and willingness to sell Bitcoin all the way down to the .886 at ~10632. All price levels and retracements made with Bitstamp chart. I appreciate your gut feel.

  • JimboReinoUnido Jimbo (@JimboReinoUnido) reported

    @M79419832 @Bitstamp @BitstampSupport Oh, I didn't want to be so rude as to ask what assets you were moving, but I think this issue with hbar impacted a number of exchanges.

  • DigitInterface Digital Interface (@DigitInterface) reported

    @ben_mckenzie That’s why you use the little guys… they playing the operation right and keeping it under control… my go to is Bitstamp…. Never had a issue and aren’t to overwhelmingly big of exchange

  • M79419832 M (@M79419832) reported

    @hedera @binance also #bitstamp has problem with withdrawing #hbar

  • cryptohobbs Kevin Hobbs (@cryptohobbs) reported

    Everyone it seems there is an issue with @Bitstamp @BitstampSupport I got a strange email about an account I don’t use and have never used and them freezing the account. I’ve never used this account so all of you be careful get your funds off immediately as who knows what’s next

  • Freki_OG 🐺FREKI.hbar.xrp.ada.eth.btc🐺(ℏ)(X)(6K) 🇲🇽 (@Freki_OG) reported

    @MicahPW20 @MoonLamboio So far from what I’ve reviewed CB Kraken Bittrex Of course all of these also happen to be very old (in comparison to crypto) exchanges bitstamp is one as well These are really the places to watch I like boring exchanges (& investments) with “less” moving parts Slow & steady

  • HadaNFT HadaNFT (@HadaNFT) reported

    The WTF NFTs can be traded for XRP, HADA, USD (Gatehub/Bitstamp) and @CasinoCoin. Although, marketplaces do not support this yet. There is a 1% transfer fee for the WTF collection. Any issues please make contact via Twitter DM or discord.

  • Cobra_NFT LegendaryCobraClub NFT (@Cobra_NFT) reported

    @pzyxian @Bitstamp Google search: Bitstamp Europe S.A. is a payment institution authorised and regulated by the Luxembourg financial regulator, the Commission de Surveillance du Secteur Financier (hereafter “CSSF”) and a virtual asset service provider, registered with CSSF for AML/CFT supervision.

  • DmitriiIuldashe Дмитрий Юлдашев (@DmitriiIuldashe) reported

    @Cobra_NFT Bitstamp scammers, they are holding my money. I sent a bank transfer, they disabled the top-up feature. Now the money is not on the balance sheet, not in the bank. Support is silent.

  • JimmyBa62254692 Jimmy Baker (@JimmyBa62254692) reported

    @BobbyZagotta I am waiting months now to be verified and to wothdraw that bitstamp has now locked on their website. This is the next FTX. Gonna post on reddit aswell.

  • JacksonKirkpat8 Jackson Kirkpatrick (@JacksonKirkpat8) reported

    @Bitstamp My hbar has been stuck for 2 days with no update other than "working on it"

  • wulftradr wulftradr.x 🐺✨ ✕ ☀️♎️♒️✝️🙏🕊️❤️ (@wulftradr) reported

    @MarioNawfal On @Bitstamp’s website right now & $FTT is showing as an available asset? Can you confirm?

  • codeinblack5 Luca ._. (@codeinblack5) reported

    @JimmyBa62254692 @Bitstamp Same, they are big scammers No Support , no help

  • Exonumia21 Exonumia (@Exonumia21) reported

    @BobbyZagotta @Bitstamp KYC, regulators, shitcoins ARE the problem

  • AdamSinger Adam Singer (@AdamSinger) reported

    @grace_za @Bitstamp When was the last time you heard of a fidelity losing all their customer's money ....this is whataboutism

  • crypt0pde Crypt🎃p (@crypt0pde) reported

    @Leerzeit @Bitstamp They are ok, but I think Bitstamp is starting to falter. Problems seem to grow.

  • M79419832 M (@M79419832) reported

    @Bitstamp @BitstampSupport I still did not get my reply from your support. I starting to think that also #bitstamp could have a problem if I can not access my founds?

  • Lee_Saenz_ zuǝɐS ǝǝ˥  (@Lee_Saenz_) reported

    @BabaCugs @bgarlinghouse Yeah, this is going to hurt so many people. I do join comms and I’ve been on “spaces” with the CEO’s of many of the exchanges and projects. (Kraken, Bitstamp, etc.. plus LCX token and others) . While I do think deep down they are good people and genuine, they are not TRULY aware.

  • MarkOgilvy CRYPTO MARK #BTC #XRP #ETH #BULLISH #CRYPTO (@MarkOgilvy) reported

    @thewallstbulloz I'm new into Crypto. Always watch your channel. I put my funds into Bitstamp but I am having trouble with them activating my crypto withdrawal. I answered all of their security questions done a zoom call and had to put the request in type on their support platform. I am worried

  • VegasRenegade Hammer D. Lane (@VegasRenegade) reported

    @TraceyRyniec @TheStalwart @Bitstamp been working for me!

  • Moan7BgqzMreTYN 陈丫丫 (@Moan7BgqzMreTYN) reported

    @Bitstamp Help, I just registered on Bitstamp and bought $100,000 in ETH via wire transfer, but it couldn’t be sent to my wallet, the prompt was wrong, I don’t know why, and the customer service didn’t reply to me. please help!

  • sansaniysan Shawn Marlene (@sansaniysan) reported

    @lil_hazel11 @Bitstamp @DOkroznik stop sharing this before it stops working you dork!