Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/13/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • FlokiV_ Flokiverse Holder (@FlokiV_) reported

    @Bitstamp Nft and game project, you should review anyway, I just discovered and support, waiting for you, 2 more months tokens @versefloki #nft #eth #FlokiverseGame

  • cryptogeek101 Cryptogeek101 (@cryptogeek101) reported

    @Bitstamp @bitstamp is a scam. they are the slovenians that steal, terrible that this company would steal from their customers!

  • S68261330 S (@S68261330) reported

    @3commas_io When Bitstamp DCA bot support?

  • Jasmine1Alexis Alexis J 🇺🇸 (@Jasmine1Alexis) reported

    Data showed BTC/USD climbing to local highs of $40,965 on Bitstamp as trading began Wednesday, its best in over 24 hours. After a frustrating rangebound period, volatility to the upside was a relief for support levels previously in danger of collapsing.

  • CD4V1D David Chukwuemeka (@CD4V1D) reported

    @RevolutApp Can euro deposit be made from a Revolut bank account to Bitstamp exchange? Do you support it?

  • kektoken kek.tools 👻 (@kektoken) reported

    @BitstampSupport What technical element makes it "impossible" to access our wallet on Fantom? If you have access to one wallet on Ethereum, you naturally have access on Fantom. Why is it not possible for #Bitstamp to simply swap the network with the wallet in question?

  • stenobyl Stefano Di Cioccio (@stenobyl) reported

    @BinanceHelpDesk I am a Bitstamp customer and source of crypto was Bitstamp. How do I chat to an agent?

  • stenobyl Stefano Di Cioccio (@stenobyl) reported

    @BinanceHelpDesk Hello, I am not a Binance customer therefore how do I chat to an agent? (I am a Bitstamp customer)

  • ShibBPP SHIB BPP (@ShibBPP) reported

    Bitstamp, did you resolve the technical issues with the integration for $SHIB yet?

  • ccet007 Gautam (@ccet007) reported

    @Mohamma58833130 @Bitstamp @Shibtoken Price down...

  • MudaSpice Spice Muda (@MudaSpice) reported

    @Bitstamp 🌳🌳 AmazonSwap 🌳🌳 - Support Amazon projects in South America - Development of Decentralised exchange (DEX) - Creation of NFTs and game based on Amazonian folklore and culture. 📍Launch : 7th April @ 5.30 PM UTC @AmazonSwapOfficialBSC

  • stenobyl Stefano Di Cioccio (@stenobyl) reported

    @BinanceHelpDesk Case ID #87082242 I am a Bitstamp customer and source of crypto was Bitstamp.

  • MaxTheComrade Max Bosenko (@MaxTheComrade) reported

    $COIN is crowned as the lowest risk marketplace for trading digital assets by research firm CryptoCompare. Coinbase secured a premium AA rating along with Gemini, Bitstamp & Binance after being scored on the strength of anti-money laundering and customer identification processes.

  • HelveticFreedom 王 Cogitamus ⚕️ Sic itur ad Astra ☮︎ (@HelveticFreedom) reported

    @Bitstamp Hey Guys what’s going on… I made the KYC when I Signed up… Two weeks, I had to make another KYC And now I get again a mail my service will be restricted if I don’t do a KYC I have accounts with 3 other exchanges… yours is by far the most annoying.

  • Shamejn1 Shamejn || holyshitbearsarefucked.eth (@Shamejn1) reported

    @Bitstamp @CV_Labs @PwC top performing company, still doesnt give a **** about customers.

  • 7mfa7 7mfa7 (@7mfa7) reported

    @Bitstamp @CV_Labs @PwC And yet no support for the polygon network. Please sir!

  • Ben_dhi29 ضياء (@Ben_dhi29) reported

    Bitstamp Exchange — was founded in 2011 — will offer White-Label version of Crypto Trading Services to banks & fintechs in USA. Similar to its “Bitstamp-as-a-Service” in Europe offered since few years ago. @Bitstamp #Bitcoin

  • AlhemairyM Dr. Mohamed Al Hemairy 🇦🇪 د. محمد الحميري (@AlhemairyM) reported

    Bitstamp Exchange — was founded in 2011 — will offer White-Label version of Crypto Trading Services to banks & fintechs in USA. Similar to its “Bitstamp-as-a-Service” in Europe offered since few years ago. @Bitstamp #Bitcoin

  • stenobyl Stefano Di Cioccio (@stenobyl) reported

    @BinanceHelpDesk Chat to Binance Security Team member CS Daria. Case ID #87082242 I am a Bitstamp customer and source of crypto was Bitstamp.

  • CryptoGrew Crypto Grew 🌳 (@CryptoGrew) reported

    @lvaroJosFerrei3 @EvaporatingH2O @Bitstamp how did you fix

  • stenobyl Stefano Di Cioccio (@stenobyl) reported

    @BinanceHelpDesk 3/3 Chat to Binance Security Team member CS Daria. Case ID #87082242 Please demand proof from customer how they acquired crypto (purchased on Bitstamp) else you are assisting in fraud @binance @cz_binance

  • h3_extrachars h3. (@h3_extrachars) reported

    @PeterMcCormack @transferwise @RishiSunak I used them some years ago to offramp some EUR from Bitstamp. No problems at first but then after a handful of withdrawals they were like "yeah no, we're going to bounce these now"

  • kektoken kek.tools 👻 (@kektoken) reported

    @BitstampSupport What technical element makes it "impossible" to access our wallet on Fantom? If you have access to one wallet on Ethereum, you naturally have access on Fantom. Why isn't it possible for #Bitstamp to swap the network using the wallet in question? It's the same address on FTM.

  • NOPRINTSNOFACE ondor997 (@NOPRINTSNOFACE) reported

    @ZBD_Play @Bitstamp fix this ****

  • deaniq Dean T (@deaniq) reported

    @Alexandrosps3 @Sparkticus1 It’s the exchange that you are using. Bitstamp has zero issues

  • Glory2Ukrainei Corene (@Glory2Ukrainei) reported

    @Bitstamp Glory to Ukraine🇺🇦 Let's make a donation to save the Ukrainian people. All received donations will be forwarded to Humanitarian aid to Ukraine Help Ukraine with crypto. BTC address bc1qnxdlqdk4tcg7zg0n0m8dndzyvewd9qdfll65au ETH address 0x549c8A4653C1A79Ebd30b6c692aC59Ef7d493Df8

  • S68261330 S (@S68261330) reported

    @3commas_io I need DCA bot support for bitstamp.

  • HelveticFreedom 王 Cogitamus ⚕️ Sic itur ad Astra ☮︎ (@HelveticFreedom) reported

    @Bitstamp Hey Guys what’s going on… I made the KYC when I Signed up… Two weeks, I had to make another KYC And now I get again a mail my service will be restricted if I don’t do a KYC I have accounts with 3 other exchanges… yours is by far the most annoying.

  • dboomko dboomko (@dboomko) reported

    @mutatrum @TheVladCostea yeah, @Bitstamp is terrible too. I stopped using them for my weekly buys and switched over to Kraken. 50K sats vs 2K sats withdraw fee (25X difference!). My last Bitstamp BTC withdrawal was batched with 90+ other recipients. Means they charged ~1800 USD but paid ~17 USD fees

  • 999anl 999anly (@999anl) reported

    @Bitstamp @BitstampSupport Hello, can you help me? I have a problem with my account