Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/18/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Zegzehuhu Henkie (@Zegzehuhu) reported

    The most bad support @BitstampSupport they say that the will help you through e-mail in 4 hours. Now i am waiting 2 weeks for an answer. Even the support in dm is not responding anymore. How pathetic. If this still drags on. I will everybody know that they dont use bitstamp ;).

  • alwelt11 alwe11 (@alwelt11) reported

    @Bitstamp If it comes to a hard fork, do you support this new coin and pass on to customers?

  • Web3markets Cookies Cat (@Web3markets) reported

    @Bitstamp @VitalikButerin Any support for the $ethw chain ? Trading etc?

  • Zegzehuhu Henkie (@Zegzehuhu) reported

    Stopping my account for trading with no reason thats whats bothers me the most. After that your support is not saying anything what a good fot nothing support team bitstamp have.. @BitstampSupport

  • GibbyDeenLINY R.G Deen ⚖️72k_JD (@GibbyDeenLINY) reported

    @JustWazzaXRP Wazza I’m afraid @Bitstamp customers from the U.S are fooked as far as Flare air drop is concerned.. they told us they will support the airdrop 2 years ago that’s why we moved our XRP there for the snapshot in the first place - but now it’s crickets.😓

  • Presidentialfiv Presidential5star (@Presidentialfiv) reported

    @Bitstamp I’m here again to out and expose @BitstampSupport Terrible support they claim they sent back my money and it bounced I’ve sent them all the relevant evidence and they still have not send back the money that was held in my wallet. @Bitstamp

  • LoginoffDenis Glory to the Heroes! (@LoginoffDenis) reported

    @Bitstamp is an exchange that can't be trusted with any funds, as they can block your funds at will based on arbitrary origin requests from 5-8 years ago.

  • CryptoDrippie Crypto Investor (@CryptoDrippie) reported

    @CoinDesk Thanks for addressing the issue with #Crypto exchanges and their bad practice. Something needs to be done. The number of complaints and dollars locked without explanation or justification is ridiculous. Please look at the complaints about #Gemini Exchange, #Bitstamp.

  • S68261330 S (@S68261330) reported

    @3commas_io When Bitstamp DCA bot support @BitstampSupport @Bitstamp manual trade is useless in a 24 /7 traded market.

  • Fritsxrp frits 🌊🇳🇱🇬🇷🇺🇦 (@Fritsxrp) reported

    @MokumsXRP @Bitstamp I have the same problem

  • michael80858609 michael christodoulou (@michael80858609) reported

    @BitstampSupport Worst trading platform. 4 months now and they cannot solve my trading issues. Multiple emails, submitted all documents requested and still I am not able to trade and my money is stuck in my bitstamp account. Totally unprofessional organisation.

  • jay_Amz JacK (@jay_Amz) reported

    @Bitstamp are working on supporting Vasil for Cardano?

  • csdreamz dreamz (@csdreamz) reported

    @KaL0z_ @Immortals @Bitstamp WTF LETS GO

  • RippsXRP Ripps #RelistXRP Ripley $XRP (@RippsXRP) reported

    @BitstampSupport @Bitstamp please check DM’s. I am having trouble with my account please help

  • ShortTheFOMO Fomo (@ShortTheFOMO) reported

    Really looking forward to playing with the stable coins those issued by @Bitstamp and @GateHub with this. Will this possibly help incentivize more exchanges to issue their stable coins on the ledger.

  • moskaboss Moskaboss (@moskaboss) reported

    @venance_moto @Bitstamp @Uniswap is it still working?? I made only 2eth profit and I widhdrawn my ether, never looked back,

  • S68261330 S (@S68261330) reported

    @3commas_io When @BitstampSupport @Bitstamp DCA bot support?

  • HenrySundayHere Henry Sunday (@HenrySundayHere) reported

    @MBdaytrading @guildesports Possibly. The Bitstamp deal was £1.5m per year remember. They get a mid-size logo placement on media/website/shirt. If shirt main is £2.5m and HQ is £2.5m then we are break even. This is the maths that my investment rest on! The BitStamp deal is the yardstick #gild

  • idresa_gueye 📊News Crybto📉 (@idresa_gueye) reported

    Bitcoin (BTC) failed to sustain the $20,000 support on August 27 as fears of a sell-off by users of the defunct exchange Mount Gox put further price pressures. 1 day BTC/USD candlestick chart (Bitstamp). Source: Trading ViewRejecting Mount Goaks rumors as a "normal move for

  • techbridge27 OnlyGoingUp777 LOA is Real! (@techbridge27) reported

    @Nikhedonia4 @FlareNetworks @Bitstamp We are going to have to lodge a class action lawsuit and contact the SEC as bitstamp is doing nothing to rectify the issue.

  • ayang2294 Cess (@ayang2294) reported

    @Belisarius2020 @MoonLamboio I do not know if this answers the question but there are exchanges that is using the XRPL DEX, maybe the answer to your question on BTC from person A to B is that Bitstamp and gatehub for example uses IOUs on the xrpl.. they possess the actual BTC and they issue IOU and be able

  • jaimekbl This is XRParta (@jaimekbl) reported

    @Crypto_Twittier It depends on the source you are looking at: on kraken and coinbase multi-yeat support has been broken. According to Bitstamp, we are still above (as shown in my screenshots)

  • banana83029121 banana (@banana83029121) reported

    @Bitstamp Will you support ETHPoW airdrop?

  • XRP_Michael_D Michael_Dan (@XRP_Michael_D) reported

    @Zegzehuhu @BitstampSupport I have only had very good experiences with Bitstamp support.

  • TuranAtes84 Turan Ateş (@TuranAtes84) reported

    @pigstermason @jessjamesjones @Bitstamp we have the same problem, it seems to me that it is not a sistem error but a strateji from Bitstamp the good credit stays with you! for months, many investors have been reporting this problem when attempting transactions.

  • michael80858609 michael christodoulou (@michael80858609) reported

    @Bitstamp Worst trading platform. 4 months now and they still cannot solve my trading issues.

  • LoginoffDenis Glory to the Heroes! (@LoginoffDenis) reported

    @Bitstamp is an exchange that can't be trusted with any funds, as they can block your funds at will based on arbitrary origin requests from 5-8 years ago.

  • GretaInu Greta Inu (@GretaInu) reported

    will you support ETHW? @Bitstamp ?

  • Michael11928998 Michael Christodoulou (@Michael11928998) reported

    @Bitstamp @VitalikButerin Worst trading platform. 4 months now and they still cannot solve my trading problem. Wrote to them, completed, and submitted all required documentation, even had a zoom session all to no avail.

  • akashku87944258 akash kumar (@akashku87944258) reported

    @thomast01437025 @Bitstamp is it still working?? I made only 2eth profit and I widhdrawn my ether, never looked back,