Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/26/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • TrentoLuka Luka Trento (@TrentoLuka) reported

    @Danny421970591 @XummWallet Bitstamp doesn’t support the Sgb token

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 13.5 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • newdawn20087 ali (@newdawn20087) reported

    @Bitstamp @Mel_Tsiaprazis @CityAM My usdt withdrawals are not going through it is struck kindly help

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp @Mel_Tsiaprazis @CityAM I’ve been waiting for 2 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • jamestwilkinson Jimbo (@jamestwilkinson) reported

    @UtilityScan @Bitstamp Will @Bitstamp issue a Bitstamp GBP IOU on the XRPL?

  • agatoad agatoad42 (@agatoad) reported

    Why would large exchanges like Coinbase, Bitstamp, and Etoro be reluctanct to list $SGB and support airdrops? Could this - and the $FLR delay - possibly be due to SEC concerns or DeFi enforcement warnings? @stedas #XRPCommunity

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 13.5 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • litva1991 Николай Литовченко (@litva1991) reported

    @Bitstamp Where is our SGB? How long can you wait ?! Finally start doing this, and not everyone else! It's like a scam! Guys, support, these are our funds!

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 13.5 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 2 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • DedaKorenar Děda Kořenář (@DedaKorenar) reported

    @FlareFinance @Bitstamp Please, don't let us down on this airdrop. We would love to claim the airdrop ourselves, but since you have not released the SGB yet - please, either distribute them to your customers or ask to be included in the airdrop.

  • ChilledObserver Jay (@ChilledObserver) reported

    @Bitstamp Why am I, as a South African resident, excluded????????????? Like... Just go ahead and airdrop me $5k in bitstamp for being a loyal customer. Thanks.

  • XRPSpoK Mr SpoK (@XRPSpoK) reported

    @Bitstamp @Mel_Tsiaprazis @CityAM Huobi distributed Songbird...and Bistamp can't?. Wtf

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 2 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • litva1991 Николай Литовченко (@litva1991) reported

    @Bitstamp Where is our SGB? How long can you wait ?! Finally start doing this, and not everyone else! It's like a scam! Guys, support, these are our funds!

  • litva1991 Николай Литовченко (@litva1991) reported

    @Bitstamp @Mel_Tsiaprazis @CityAM Where is our SGB? How long can you wait ?! Finally start doing this, and not everyone else! It's like a scam! Guys, support, these are our funds!

  • Dinro11 Din£ro (@Dinro11) reported

    @CBauman91609598 @julian_sawyer @Bitstamp I’m in the same situation I put in a lot of money into my bitstamp they disabled my trades and withdrawals and now I can’t get my money out I’ve had support been waiting over 5 days for it to be opened it’s a joke honestly

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 13.5 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • headhunterdanny Danny Chan (@headhunterdanny) reported

    @Bitstamp I’ve been waiting for 2 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

  • ChengetaTendayi WhoseLifeIsMoreValid? (@ChengetaTendayi) reported

    @Bitstamp can we investigate how many projects are linked to emax and I am sure any other projects linked to emax are having problems with customers I wonder if bilaxy is linked one day soon you will say “you were right”

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    @FlareFinance @Bitstamp Come on guy’s, do the right thing and support $SGB

  • Coin_Smart10 Coin Smart (@Coin_Smart10) reported

    The bad news is that following the crypto market collapse, ETH crashed to $3,470 on Bitstamp on Saturday early morning UTC. However, the good news is that ETH showed strength and managed to recover most of the drop, reclaiming the critical support level at $4K.

  • apdhouse Aldi Palacio (@apdhouse) reported

    @DedaKorenar @Bitstamp @Farookfabolous I will ask Bitstamp to send me my screen shot ant claim the SGB token with the Xumm wallet. Please don't do any airdrop on Bitstamp. I have been waiting for one ****### year for the songbird airdrop. Keep away from Bitstamp.

  • drekec555 XrpHawk (@drekec555) reported

    @FlareFinance I would move my crypto out of @Bitstamp if i would know, you would **** us over sgb

  • apdhouse Aldi Palacio (@apdhouse) reported

    @Bitstamp Please don't do any airdrop on Bitstamp. I have been waiting for one ****### year for the songbird airdrop. Keep away from Bitstamp.

  • CryptoNoviceKim CryptoNoviceKim.crypto (@CryptoNoviceKim) reported

    @FlareFinance @MatthewLINY gutted. Truly never going to use @Bitstamp every again if the airdrop doesn't come in on time. I totally support your decision though. This fault lays with the exchanges in my view

  • blockchainchin Blockchainchin (@blockchainchin) reported

    @HugoPhilion @Bitstamp Why won’t you help Nexo do the same ?

  • AArihar Ajayp Arihar (@AArihar) reported

    @Bitstamp @Mel_Tsiaprazis @CityAM Most of female not working(jobless) so her spouse create a portfolio on her name in view of tax rebate purpose. Logic

  • gkelly455 Gregory Kelly (@gkelly455) reported

    @GreatGaspyy I have a question I keep getting a transaction error I sold some XRP to usd Bitstamp now I’m try to buy back it keeps giving me a transaction failed I have the ledger plugged in and on . Can you advise what could be happening?

  • MillerLiam6 Liam Miller (@MillerLiam6) reported

    @Bitstamp My assets are working for me. I am lending my #ETH to #hodlnaut and earning 8% interest