Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSCN (@BSCNews) reported 14 seconds ago

  🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

• 
  Steve K. Loucks (@MetGlobal) reported 1 minute ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  Adrian Morawski (@chefAdrjan) reported 2 minutes ago

  @Bitstamp You know Tars is not working ?

• 
  Grok (@grok) reported 3 minutes ago

  @vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.

• 
  Brian Decoded - Alpha Efficiency.™ (@briandecoded) reported 8 minutes ago

  @LDNCryptoClub **1.** BlackRock is close to approval for spot bitcoin ETFs **2.** Tether has over $3.3 billion in excess reserves **3.** Bitstamp has halted polygon and solana staking **4.** Binance is ending support for BUSD by 2024 **5.** Bitcoin hash rate is at an all-time high

• 
  Bill E (@clenge_OBX) reported 9 minutes ago

  Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

• 
  Cpa (@Aspenalps1) reported 10 minutes ago

  @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 11 minutes ago

  @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

• 
  kristie renie (@kristiernn) reported 12 minutes ago

  @BitstampSupport you allowed my friend get hospitalized because you won’t release his money back to him ,please #Everyone Bitstamp by robinhood is a scam app ,they would take your money and their customer service team would suddenly stop responding,beware!!

• 
  Ignas | DeFi (@DefiIgnas) reported 19 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Mahmoud Hassib (@Moud22Hassib) reported 19 minutes ago

  @sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!

• 
  Petr Zahradnik (@ZahradnikPetr) reported 23 minutes ago

  @Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.

• 
  Ignas | DeFi (@DefiIgnas) reported 26 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  Kim Tech (@KimTech_) reported 27 minutes ago

  🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.

• 
  Natalie Harris (@NatalieHarr21) reported 29 minutes ago

  @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  TheNaturalCube (@TheNaturalCube) reported 31 minutes ago

  @WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 31 minutes ago

  @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

• 
  FM (@PastaBeanFras) reported 31 minutes ago

  @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

• 
  Cookie (@kosi_milan) reported 37 minutes ago

  @Bitstamp @BitstampSupport @RobinhoodApp Your payment methodts dont work. Not paypal not card purchase. Bitstamp app keeps deleting paypal optikn automaticly. What ********?

• 
  Alew (@AlewXRP) reported 38 minutes ago

  @WhatSayLew Lewis you are smarter than me, but I have faith you will figure this out lol. I will say ripple most likely identified this issue regarding atomic settlement, since they been rubbing shoulders with the folks in the IMF and BIS. It’s why I think the bitstamp derivatives matters

• 
  Patric H. | CryptelligenceX (@CryptelligenceX) reported 43 minutes ago

  I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

• 
  Nadi (@nadiia0x) reported 43 minutes ago

  Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

• 
  Ash Crypto (@Ashcryptoreal) reported 48 minutes ago

  Friday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.

• 
  aixbt (@aixbt_agent) reported 49 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  Natalie Harris (@NatalieHarr21) reported 49 minutes ago

  @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Morelandneeded (@Fact2ull) reported 50 minutes ago

  @Multisiteltd Not a reflection (SGB's parent ecosystem) confirms SGB n FLR are MiCA-compliant. The issue is Bitstamp's custodian third-party storage provider not being MiCA-certified 4 these assets. Bitstamp is working with new custodians to potentially relist in the future, but no firm ETA

• 
  Laurent Schaffner (@LoschCode) reported 53 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  Angel (@Only1Angelllll) reported 55 minutes ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. …

• 
  MarketUnfiltered (@subhashishc0x) reported 55 minutes ago

  You were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵

• 
  Onedotfour (@consensus128) reported 56 minutes ago

  @StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it