Bitstamp status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
-
Laurent Schaffner (@LoschCode) reported@BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.
-
adshelp kiru (@BashoreSue38358) reported@tarsprotocol @Bitstamp Easy access = more holders
-
computerhilfe5 (@computerhilfe5) reported@BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.
-
Jack (@modernmining_) reported@LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team
-
Jack (@modernmining_) reported@Erik70988630 @WecanGroupSwiss @Bitstamp Contact the bitstamp support to help you with doing forensic on ur account, otherwise it will be terminated if it gets flagged again
-
Trufree (@istrufree) reported@Bitstamp I tried to withdraw from Bitstamp to my wallet several times today and I was not able because i got the error “Not a valid integer”. What does it mean? I tried with different amounts
-
kinpiulam (@kinpiulam) reported@DougPolkVids @Bitstamp @RobinhoodApp Now they want to help, after you blasted them on social media. Imagine all the normies that don’t have a following. Ignored.
-
kristie renie (@kristiernn) reported@BitstampSupport you allowed my friend get hospitalized because you won’t release his money back to him ,please #Everyone Bitstamp by robinhood is a scam app ,they would take your money and their customer service team would suddenly stop responding,beware!!
-
Jack (@modernmining_) reported@Erik70988630 @WecanGroupSwiss @Bitstamp Contact their team on telegram, they will resolve it faster… had same issue just last week
-
Carvelli Master of Finance (@BillyCarvelli) reportedBitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate
-
Dr Jason Blackwood (@deyemo07) reported🚨 SCAM: #Bitstamp blocking withdrawals, support unresponsive. Seek crypto recovery help now. #cryptoscam #cryptorecovery
-
Grok (@grok) reported@LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?
-
🌶️🌶️ PEPPER CEX 🌶️🌶️ (@barcenz2) reported@RobinhoodApp Why has @Bitstamp, unlike other exchanges that resolve such cases in 2 days, not returned @altugozturk’s recoverable $ETH for 5 years, and how do you view the customer experience this creates?
-
Charbel (@Charbel_Nam) reported@Bitstamp @BitstampSupport what this is ****. You closed account without possibility of withdrawal.
-
Anant Anand Gupta (@anantanandgupta) reported@Bitstamp i have been following up with the support team since last one month and they are simply refusing to transfer the funds in indirect words. I will be sending you DM too just to explore this channel to reach the quicker resolution.
-
Laurent Schaffner (@LoschCode) reportedI'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.
-
FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
-
Shield Tech (@shield_tech_des) reportedIf you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport
-
Ignas | DeFi (@DefiIgnas) reportedBinance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.
-
Kripto Hagi $PEPPER 🌶️ (@kriptohagi) reported@AskRobinhood This transfer issue can be resolved easily. Other exchanges, big or small, fix it fast. @Bitstamp, where you invested, has kept @altugozturk waiting for 4 years and just blocked him after this post. For your reputation, help us. We’ll keep posting until the funds are returned.
-
Xpple One (@Xppleone) reported@Robinhood and @Bitstamp need to improve support for accounts closed after the #Robinhood acquisition. Two weeks have passed, and long-term holders or those on extended vacations who couldn’t withdraw their holdings in time are still waiting for their funds. Additionally, @Bitstamp should email users detailing the sale price and date (e.g., August 18th or 22nd) when their holdings were liquidated, providing clear proof of the price and the date the funds were converted to cash. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro
-
Ash Crypto (@Ashcryptoreal) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
-
Faith Alaska Alicia (@FaithAlask24001) reported@CoinDesk @Bitstamp Shady **** by bitstamp. They ****** up my taxes.. I might being suing you guys.
-
Pure Hopium (@purehopium) reportedBig wick down on $ETH / Bitstamp 😮 Exchange #anomaly or forecast of the #Ethereum future? 🤔
-
Jack (@modernmining_) reported@FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved
-
Shillentin (@shillentin) reported@TheBTCTherapist All I'm gonna say is I watched the top unfold live. Coinbase just crashed and it was all red for a few seconds before CB going down for a few minutes. EPIC. I then logged in on Bitstamp to buy the dip. No sleep that night.
-
TIAGO (@TiagoChain) reported@justinsuntron @Bitstamp Access really does make it pop
-
Natalie Harris (@NatalieHarr21) reported@JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
-
Binance Customer Support (@BinanceHelpDesk) reported@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
-
Josh (@olad_josh) reportedBTC at $122K signals Uptober’s start, but volume is fading per Bitstamp data—up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). What’s your take on resistance at $125K?