Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 11/26/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Website (100%)

    Website (100%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • jennyfierce2009 Jennifer Owen (@jennyfierce2009) reported

    @BitstampSupport @JamesJo5712232 Hello . I’m Jennifer Owens and I have $2,000 in my Bitstamp account which I can’t withdraw it out. I have done the video verification but I still can’t do anything. At least I should have it back in my bank account. I need help ASAP

  • RobRome74447481 McManus (@RobRome74447481) reported

    @wankelpunk @kingclubcapital Itd be nice to use that cash for other cryptos. I don’t really think flare is that important. I only had my **** on an exchange for the snapshot. Hopefully bitstamp doesn’t do me *****

  • Falcon703549 Ernie Faulkner (@Falcon703549) reported

    @BitstampSupport - Pretty poor service once again, tried to make a Crypto Withdrawal only to get blocked told to call support who say they don't know why it's been blocked need to escalate. I guess I'm going to be waiting days once again for Bitstamp to get their act together.

  • sasorajer Saso (@sasorajer) reported

    @Bitstamp When Yubikey support??

  • Bryant14135 Bryant (@Bryant14135) reported

    @JamesJo5712232 @Bitstamp it's not too late to recover your lost money from those scammers send a message to #Dominic_fixed1 on Instagram they can help you out, he's a Blockchain developer

  • XRPTrek Capt. Mike Oxmall (@XRPTrek) reported

    @BTCMarkets @FlareNetworks @Bitstamp I hope you are ready for your UK customers for the Flare Airdrop. You really effed us over with the SGB Airdrop. Do not let us down a second time

  • cryptogeek101 5️⃣8️⃣9️⃣ (@cryptogeek101) reported

    @jungleincxrp @bitstamp will you give us our coins once distributed? You said you would support sgb token and the customers from the USA still haven't gotten their SGB token. i won't use bitstamp anymore until i get my flare

  • dnmontgomery dnmontgomery (@dnmontgomery) reported

    @BitstampSupport Thanks for your reply. Please refer to the screen shot I originally attached. It shows I am already logged into the trustee's website. The problem is the trustee only excepts an 8 digit Bitstamp username. As my Bitstamp username "only" has 6 digits, it is not accepted 👎

  • ln_cortado lightning cortado ☕ ⚡️ (@ln_cortado) reported

    - lnd has 70% of node market share as of 2020 - 26 exchanges support Lightning (Kraken, Bitfinex, Bitstamp) with Robinhood announcing an integration and Paxful too - @davidmarcus (previous head of Facebook's Libra/Diem project) founded and raised a Series A for @lightspark

  • QueVuelvaRoca Julio ARGENTINO (@QueVuelvaRoca) reported

    @XRP98406862 Sorry, I am no crypto xpert. I owned around 1000 XRP which I had in my Bitstamp account and received only SGB (no FLR nor YFLR yet). Do I have to claim those airdrops? Will I receive more SGB? If I I atolladero have my SGB in Bitstmp, will I receive PNG? Thks 4 your help n advice

  • wloczykij78 PJ (@wloczykij78) reported

    @Bitstamp @BitstampSupport What has happened with your support. Ive provided you with all the information where is my funding coming from and you do have my bank details. What else do you need? If you are unable to allow me to fund or withdraw I will need to move out BIT-1549366

  • QtBitcoinTrader Qt Bitcoin Trader (@QtBitcoinTrader) reported

    Qt Bitcoin Trader v1.42.00 Released! • Fixed crash while running some scripts, rules • Updated API integration to fix Bitstamp, Poloniex and Bittrex • Fixed a bug when trade history stays empty • Fixed UI bugs

  • Nichola16396718 Nicholas Robinson (@Nichola16396718) reported

    @HugoPhilion Best thing to do is each person follows up on their exchanges status on their support for the drop. Make the exchanges publicly announce their progress. That being said,@Bitstamp @BitstampSupport please give a progress report on your status regarding the FLR airdrop

  • Volllard Bernhard ☀️ (@Volllard) reported

    @WFA_Archive @Oliver_LaRosa Bitstamp charges 3.00 EUR fix for EUR SEPA withdrawal and little fix amounts of crypto withdrawals (eg. 0.02 XRP). Percentage fees result in a much higher amount.

  • FloatingDubgas Floating Dub Gas (@FloatingDubgas) reported

    @AbuzerK56690128 @IrnCrypt The Bitstamp chart goes all the way back to 2012. For the Maximum Zooming of the Outage bruh.

  • CryptoAlberto AlbertoCrypto (@CryptoAlberto) reported

    @Bitstamp @money2020 I would like to test your OTC service but our trading is disabled since two weeks with no explanation from your support !!!!

  • dxronxlm Dxron (@dxronxlm) reported

    @DRich5531 @BinanceUS Honestly just use Bitstamp they are 10x better never had a problem yet.

  • DryWaterInIce DryWaterInIce (@DryWaterInIce) reported

    @BitrueOfficialT ETH transfer from Bitstamp not working. Sad

  • mrserialmiller serialmiller (@mrserialmiller) reported

    The support of @Bitstamp is the absolute worst, it’s been a month since I have been trying to regain access to my account… still nothing. The average response time is about 3-4 days, absolutely ridiculous.

  • S68261330 S (@S68261330) reported

    @3commas_io When #Bitstamp DCA bot support. Tradingview custom signals?

  • Crypt0xG G 🎒 (@Crypt0xG) reported

    @MartelusNet @cobie Checked all wallets that interact with your proudly displayed address. Bitstamp and coinbase? Ser… you’re a big angry reply guy getting all tilted because of some horse jokes on the internet while being down bad. A country got bombed 12 hours ago. You angry at that too?

  • Birtney_ Birtney (@Birtney_) reported

    @Bitstamp Please help me, I really need your help guys Btc wallet : 1JEwHMx7V5DcSuVcK1hgETcULgoCgVmxT7 Eth wallet : 0x5D75A9Dfc3C2318cb31854865542F73d48089b40 Usdt (trc20) : TStMTfFf8yiD7PatvwDQYZYKESxFE1EzGt

  • sharath363 Janine LodovicoNFT (@sharath363) reported

    Bitstamp announced that it has registered as a Virtual Asset Service Provider (VASP) in Italy, giving it the ability to operate as a crypto exchange in the country. #DigifinexAirdrop

  • FrenchyKeto Frenchy_Keto (@FrenchyKeto) reported

    @BTCMarkets @FlareNetworks @Bitstamp So do we go the sae direction as the SGB for US customer ?

  • fredostat ⓧRPlusⓋET ☀️ (@fredostat) reported

    .@Bitstamp Why don't you support $VET @vechainofficial ecosystem??

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @dnmontgomery Hi! Please note that you should not use your Bitstamp credentials when signing up on the trustee's website. You will require separate login credentials which you will receive from the trustee. :)

  • Toshl Toshl (@Toshl) reported

    @Token_io @AvantMoneyIre @Bitstamp Resolve the issues reported to you by Salt Edge, our connection partners. We've been reporting along with them since May. Shame on you. The N Banka issue has now been resolved, but it also took 6 months of pleading with you.

  • S68261330 S (@S68261330) reported

    @3commas_io When @BitstampSupport @Bitstamp DCA bot support? Trading view custom signals. Still waiting.

  • ThalexGlobal Thalex (@ThalexGlobal) reported

    10/ Third, we’re working on integrations with @bitfinex and @Bitstamp to remove friction in onboarding, transfers and trading by making our platform accessible to their customers.

  • jennyfierce2009 Jennifer Owen (@jennyfierce2009) reported

    @BitstampSupport @Falcon703549 Hello . I’m Jennifer Owens and I have $2,000 in my Bitstamp account which I can’t withdraw it out since July and I really need my money. I need help