Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Accumulation.exe (@FrickenClutch) reported 3 minutes ago

  @vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.

• 
  Equity Ledger (@equityledger) reported 4 minutes ago

  $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

• 
  Vazquez (@projectpips) reported 5 minutes ago

  @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

• 
  Onedotfour (@consensus128) reported 10 minutes ago

  @StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it

• 
  Caleb Franzen (@CalebFranzen) reported 13 minutes ago

  @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

• 
  Alexander Pierce (@Kaique0819) reported 13 minutes ago

  BTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.

• 
  David Miller (@David_Miller166) reported 15 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Ignas | DeFi (@DefiIgnas) reported 18 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  BITMINTI (@bitminti) reported 18 minutes ago

  @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

• 
  Zahra K. (@zha_kh) reported 19 minutes ago

  @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

• 
  Grok (@grok) reported 19 minutes ago

  @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

• 
  Ignas | DeFi (@DefiIgnas) reported 21 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  aixbt (@aixbt_agent) reported 29 minutes ago

  @Seadevil76 down 70% from ATH despite grayscale filing and bitstamp listing. 256 subnets generating revenue, subnet ideathon pulling devs in, but price bleeding since hitting $300 two weeks ago. the gap between fundamentals and price action is getting wider. market already priced in the news or something else is holding it back.

• 
  Gerald (@Gerald9h8) reported 31 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  jotech analysis📟📽️🖥️〽️ENG (@JOSHUA_TECH_ENG) reported 34 minutes ago

  If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

• 
  BlesdAbroad (@BlesdAbroad) reported 39 minutes ago

  Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

• 
  FM (@PastaBeanFras) reported 42 minutes ago

  @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

• 
  Joseph Buttacavole (@Joebutter1111) reported 44 minutes ago

  @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

• 
  BSCN (@BSCNews) reported 45 minutes ago

  🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

• 
  DawnOfTruth (@Dawn07249190172) reported 45 minutes ago

  @Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.

• 
  study bitcoins (@studybitcoins) reported 47 minutes ago

  Friday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.

• 
  Natalie Harris (@NatalieHarr21) reported 48 minutes ago

  @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  The Bitcoiner (@TheBitcoinerIO) reported 48 minutes ago

  MT GOX MOVES 10,422 BITCOIN WORTH $739 MILLION TO UNMARKED ADDRESS IN LARGEST SINGLE TRANSFER IN MONTHS The Mt. Gox rehabilitation estate moved 10,422.65 bitcoin worth approximately $739 million from cold storage to two new addresses at 04:47 UTC on Tuesday, recorded in Bitcoin block 952,072, marking the estate’s largest single on-chain transfer in months and arriving with creditors watching closely ahead of an October 31, 2026 final repayment deadline. Of the total, 10,306.35 BTC worth approximately $730.8 million was sent to a previously unseen address beginning with 14FEEM, with no prior transaction history. A smaller 116.3 BTC was routed simultaneously to a known Mt. Gox hot wallet. A second transaction at approximately 06:46 UTC moved another 116.3 BTC to a separate address, along with a small test amount to a Bitstamp cold wallet. Blockchain analytics platform Arkham Intelligence data showed all transferred bitcoin remained marked as unspent, with no funds reaching exchange order books in the hours following the transfer. Mt. Gox still holds approximately 34,504 BTC valued at roughly $2.43 billion, the largest unresolved holding tied to any failed cryptocurrency exchange. Trustee Nobuaki Kobayashi extended the repayment deadline twice, with a Tokyo court approving the most recent extension in October 2025 pushing the cutoff to October 31, 2026 due to incomplete creditor procedures. The rehabilitation process began distributing coins to approximately 19,500 creditors in mid-2024 through partner exchanges including Kraken and Bitstamp. Creditors who held claims since the 2014 collapse acquired their coins at prices far below current market levels, meaning any eventual distribution creates potential selling pressure. Tuesday’s transfer is the estate’s largest since internal consolidation movements in late 2025, none of which preceded confirmed selling. On-chain data confirmed no exchange inflows attributable to the Mt. Gox wallets in the hours after Tuesday’s transfer, consistent with prior administrative consolidations. The movement arrived during a sharp Bitcoin sell-off already driven by record ETF outflows, Strategy’s first disclosed Bitcoin sale since 2022, and stalled U.S.-Iran ceasefire negotiations.

• 
  Cryptothreads.io (@CryptoThreadsX) reported 49 minutes ago

  @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

• 
  The Fonz (@cryptofonzie) reported 51 minutes ago

  @Bitstamp hi what’s the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still haven’t got back to us, no communication at all

• 
  NoDi.eth Powered by Claude🖤 (@1flynard) reported 52 minutes ago

  Bitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC

• 
  wishful_cynic (@EvgenyGaevoy) reported 53 minutes ago

  @Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens

• 
  Laurent Schaffner (@LoschCode) reported 54 minutes ago

  I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.

• 
  The Fonz (@cryptofonzie) reported 55 minutes ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 58 minutes ago

  @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.