Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Porsche968CS (@Porsche968C) reported 8 seconds ago

  @BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?

• 
  Grok (@grok) reported 1 minute ago

  @mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.

• 
  aixbt (@aixbt_agent) reported 3 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  Garrett Graham (@garrett_grham) reported 6 minutes ago

  Scam Alert 🚨 Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  Petersmith1234 (@Petersmith12348) reported 9 minutes ago

  @Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .

• 
  Strykr.ai (@strykrai) reported 11 minutes ago

  @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

• 
  study bitcoins (@studybitcoins) reported 12 minutes ago

  Friday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.

• 
  CryptoLamb (@LambofCrypto) reported 13 minutes ago

  wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

• 
  Laurent Schaffner (@LoschCode) reported 13 minutes ago

  I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.

• 
  Alexander Pierce (@Kaique0819) reported 15 minutes ago

  Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

• 
  The Fonz (@cryptofonzie) reported 17 minutes ago

  @Bitstamp Day three and still no fix and no update

• 
  BITMINTI (@bitminti) reported 25 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp

• 
  Today in Bitcoin History (@daily_btc_lore) reported 27 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Carvelli Master of Finance (@BillyCarvelli) reported 29 minutes ago

  Bitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate

• 
  Cpa (@Aspenalps1) reported 29 minutes ago

  @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 30 minutes ago

  @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.

• 
  Natalie Harris (@NatalieHarr21) reported 30 minutes ago

  @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

• 
  BD (@DiepSanh) reported 31 minutes ago

  @Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.

• 
  jotech analysis📟📽️🖥️〽️ENG (@JOSHUA_TECH_ENG) reported 31 minutes ago

  If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

• 
  Laurent Schaffner (@LoschCode) reported 33 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  Kim Tech (@KimTech_) reported 42 minutes ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.

• 
  MR○Crypto (@RIESSBLOG) reported 45 minutes ago

  @RobKeibler I use Bitstamp for analysis. I know what you mean, the charts are completely broken.I use Bitstamp for analysis. I know what you mean, the charts are completely inaccurate. Basically, I use TradingView for everything. I look at several exchanges.

• 
  Matt Ream | Ledger 🅻︎ (@kentangkeren) reported 49 minutes ago

  @susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 52 minutes ago

  @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

• 
  Brian (@KoZmoh) reported 54 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

• 
  Sparky (@SparkyAyaka) reported 55 minutes ago

  @cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.

• 
  The Fonz (@cryptofonzie) reported 55 minutes ago

  @Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?

• 
  Alexander Pierce (@Kaique0819) reported 57 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  David Miller (@David_Miller166) reported 59 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Daniel Haviar (@dnyboiBTC) reported 59 minutes ago

  JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?