Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Baumann 🌔 (@marcb_xyz) reported 56 seconds ago

  this isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.

• 
  David Miller (@David_Miller166) reported 2 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Sagzee (@IAmSagzee) reported 3 minutes ago

  Encryption doesn't care who's sitting at the keyboard, because math can't tell the difference between a hacker's script and a valid signature. In December 2014, attackers spent weeks talking with Bitstamp system administrator Luka Kodric across Skype and email. Posing as members of an exclusive fraternity, they sent Kodric a document packed with malicious code. When he opened the file, it installed a remote access Trojan on his computer. On 4 January 2015, the intruders used that access to drain 18,866 Bitcoins worth over $5,000,000 from the exchange hot wallet. "Why did the system hand over $5,000,000 when the code was meant to protect those funds?" the Cryptographic Vault asks. "Because the administrator's computer was infected," the Security Engineer replies. "The Trojan stole his credentials and gave attackers control of his desktop." "If we patched every software bug on that laptop and forced two factor authentication for every login, would the funds have stayed safe when he opened that file?" "No," the Security Engineer admits, pausing. "The file executed code directly inside his active user session. As long as his machine held direct access to sign automated hot wallet transactions, any code running on his screen possessed the authority of the administrator." "Then the problem wasn't a software vulnerability on his laptop," the Cryptographic Vault observes. "What actually failed?" "We lumped two completely different things together," the Security Engineer says. "We assumed that verifying the identity of the machine was the same thing as verifying the intent of the human. It's like a heavy vault door with two keyholes. One keyhole sits inside a locked steel box. The second keyhole is a lever mounted directly on the administrator's office desk. The attackers didn't try breaking into the steel box. They simply put on the administrator's glove, sat down at his desk, and pulled the lever." The breach revealed a fundamental mismatch in system architecture. Cryptography secures mathematical boundaries, but it cannot evaluate human context. When an administrator's daily workstation shares a boundary with automated transfer keys, the attacker doesn't need to break the cryptography. They simply need to trick the human into letting them borrow the key. "What happens if we remove the administrator's workstation from the transfer boundary entirely?" the Cryptographic Vault asks. "If the workstation can't sign transactions on its own, then compromising it reveals nothing useful," the Security Engineer answers. "The attacker gets control of a screen, but the screen doesn't hold the key." "So how does the system confirm that a transaction ought to happen?" "By forcing independent boundaries," the Security Engineer explains. "Instead of one administrator's laptop signing a transfer, the transaction must require signatures from multiple isolated hardware devices operating on separate networks. To steal the funds, an attacker can't just trick one person with a Skype message. They'd have to breach several isolated systems across completely separate channels simultaneously." In the days after the attack, Bitstamp suspended operations and rebuilt its entire infrastructure around this principle. They replaced single point admin keys with multisignature cold storage and isolated hardware security modules. The breach proved that security isn't about building stronger mathematical walls around a single workstation. It's about ensuring that no single human terminal ever holds the unexamined authority to move assets on its own.

• 
  MORI⚡️ (@mortezazedd) reported 4 minutes ago

  @Tork_Lab the way robinhood is integrating bitstamp for uk users just makes it easier to access more assets

• 
  MarketUnfiltered (@subhashishc0x) reported 5 minutes ago

  You were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵

• 
  Nunya Bizniz (@Pladizow) reported 9 minutes ago

  @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

• 
  Alexander Pierce (@Kaique0819) reported 10 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  XForceGlobal (@XForceGlobal) reported 10 minutes ago

  @AKMCrypto85 you do know this was an error on the exchange, lmao - it skipped the entire orderbook. And it's bitstamp.

• 
  SyAz (@SyAzCrypto1) reported 11 minutes ago

  Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom, $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom, $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, ~$45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom, $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to ~$80k. now ~$64k, off 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced-selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

• 
  aixbt (@aixbt_agent) reported 17 minutes ago

  @dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.

• 
  Ares Trader (@T18431Ares) reported 19 minutes ago

  Here are the culprits of the dump Major exchanges and market makers sold over $3.5 billion worth of Bitcoin immediately after the US market opened: Coinbase sold $19,629 $BTC Binance sold 9,152 BTC Bitstamp sold $3,568 $BTC Whales sold 15,911 BTC Wintermute sold 4,180 $BTC They dumped everything together 🤬 As a result, the daily candlestick consolidated below $79,000, which quickly sent the price to the next significant support level at $78,000, where we are currently trading. Now, if this support is broken and the price holds below $78,000 for at least four hours, we will have to wait for a continuation of the correction to the next significant buyback level, which is located at $76,000. Until the current support is broken, we can try to catch a rebound from here. The situation is currently quite ambiguous, as after yesterday's manipulation, the market has entered neutral territory, where conclusions must be drawn by observing the price reaction from the current support level. #Trading #Bitcoin

• 
  Natalie Harris (@NatalieHarr21) reported 20 minutes ago

  @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 22 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  Thomas_Wilson (@AZZZNG1) reported 22 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  The Fonz (@cryptofonzie) reported 23 minutes ago

  Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

• 
  Mosterin.SOL (@Mosterin_0) reported 26 minutes ago

  💸 Robinhood adds crypto trading to its main UK app Robinhood has started rolling out crypto trading for eligible UK users. You can now buy and sell more than 50 digital assets directly in the main investing app - alongside stocks, options, ISAs, and other products. Crypto trading runs through Bitstamp, the exchange Robinhood acquired last year for $200 million. At launch, Robinhood is offering zero trading fees, no account maintenance fees, and no custody fees. There is a 0.1% FX fee (rising to 0.3% for certain weekend conversions). Robinhood has also introduced an AI feature in the UK (Cortex Digests for Crypto) that analyzes news, market data, and technical indicators to explain - in plain English - what’s driving price moves in individual cryptocurrencies. The service is rolling out this week to eligible customers via Bitstamp UK Ltd.

• 
  Fred Velez (@Fredvelezcrypto) reported 27 minutes ago

  I keep seeing posts comparing Robinhood to Coinbase and Base. The problem is they're often comparing completely different things. Robinhood's $102B valuation. Robinhood's 27.7M funded customers. Robinhood's stock trading volume. Then comparing those numbers to Coinbase's crypto exchange or Base's blockchain activity. That's not a like-for-like comparison. Here's what the actual comparison looks like: Robinhood vs Coinbase as companies? Robinhood wins. ~$102B market cap vs ~ $42B. Robinhood vs Coinbase as crypto exchanges? Coinbase wins. ~$202B quarterly crypto volume vs ~ $66B for Robinhood + Bitstamp. Robinhood Chain vs Base? Depends on what you're measuring. Robinhood has won attention. Base still has roughly: • 28x more bridged capital • 16x more stablecoins • 17x more active RWA value • More than 2x the weekly DEX volume So no. Base is not cooked. And Robinhood is not a joke. Both things can be true. But the bigger story isn't who wins today's Twitter argument. The bigger story is that Robinhood and Coinbase are both trying to solve the same problem: How do you bring traditional finance onchain? Robinhood is moving from brokerage into crypto. Coinbase is moving from crypto into full-service finance. If either succeeds, crypto doesn't just get new users. It gets access to an entirely new pool of capital. That's the story I'm watching.

• 
  UZ | DeFi (@UzOnChain) reported 33 minutes ago

  Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens

• 
  The Fonz (@cryptofonzie) reported 34 minutes ago

  @RobinhoodCrypto @BitstampSupport @AskRobinhood Bitstamp support are so difficult to deal with won’t give a straight answer on anything

• 
  Banana Republic 🦧 (@Monkeyiobe) reported 40 minutes ago

  EUROPE JUST ANNOUNCED ITS CRYPTO REGISTER GREW TO 294 LICENSED FIRMS. TWO MONTHS AGO, EUROPE HAD 3,167 CRYPTO FIRMS. The MiCA licensing deadline on July 1 didn't grow the European crypto industry. It shrank it by more than 90%, and the count climbing back toward 300 is regulators counting the survivors. That's the Game: consolidation dressed as growth. Three US-listed names are the biggest winners of what got cleared out. Coinbase now holds one license covering all 27 EU states and roughly 450 million people. Robinhood inherited the same access through its ownership of Bitstamp, one of Europe's oldest exchanges. Circle is the only major stablecoin issuer licensed for both its dollar and euro tokens. Binance holds no valid MiCA license. Tether never applied, and licensed exchanges have delisted USDT, pulling an estimated $185 billion of the world's most traded stablecoin off the regulated European market entirely. We read "294 licensed firms" as a healthy, maturing industry. It is a market that just lost 2,873 competitors in eight weeks, and three American stocks were standing closest to the door when it happened. Check whether the crypto stock in our portfolio is one of the three names now holding a legally protected head start on 450 million customers, or one of the thousands that quietly stopped existing in Europe this month. 🍌

• 
  FM (@PastaBeanFras) reported 45 minutes ago

  @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

• 
  Jess (@theweb3jess) reported 47 minutes ago

  I must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.

• 
  Dan G. (@dg1001) reported 47 minutes ago

  @blknoiz06 @0xMerp Bitstamp is working at least

• 
  AbsChud (@abschud) reported 47 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Alexander Pierce (@Kaique0819) reported 49 minutes ago

  BTC Failed to Reclaim 73K? This Is NOT a Safe Dip-Buying Zone — The Real Risk May Be Just Beginning. Looking at the Bitstamp 4H chart, BTC has now dropped from the 82.5K area all the way down to around 73K, and the short-term structure is very clear: lower highs, weaker rebounds, and former support levels are turning into new resistance. The most dangerous part is not just the size of the drop. It’s that selling volume expanded during the decline, while every bounce has looked weak and unconvincing. BTC has already lost 78K, 76K, 75K, and 74K one after another. Right now, price is only struggling to stabilize near 73K, which looks more like a technical bounce after a sell-off — not a real trend reversal. Here are the 3 key levels I’m watching next: 1. 72.5K–72.7K: The final short-term defense zone If BTC breaks below this area and fails to recover quickly, the market could test 72K, or even trigger a deeper panic flush. 2. 73.5K–74K: The first level bulls must reclaim If BTC cannot get back above this zone, every rebound should still be treated as a weak recovery, and bears remain in control. 3. 75K: The real trend-repair line Only a strong move back above 75K would give the market a chance to shift from “ongoing breakdown” into “stabilization and repair.” My view is simple: BTC is still bearish for now. 73K is not a safe bottom-fishing zone — it is a danger zone. If 72.5K fails, another wave of accelerated selling could hit fast. Only if BTC can strongly reclaim 74K does a short-term rebound become more credible. Don’t rush to catch a falling knife. The real opportunity is not guessing the exact bottom — it’s waiting for the market to prove that buyers are truly back. Do you think BTC breaks 72K first, or rebounds back above 74K first? Drop your view below — and follow me for the next key BTC update. Not financial advice.

• 
  Sparky (@SparkyAyaka) reported 53 minutes ago

  @cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.

• 
  Pinky (@PinkyndTheGainz) reported 55 minutes ago

  RH tokens paired with tokenized stocks are a fun idea in theory but an awful idea right now liquidity is so thin on most of these tokenized stocks that these new pairs are pushing tokenized stock price to 10x or more of the actual underlying so not only are you making a bet on the coin going up, you are essentially buying in at a 10x+ premium i havent done a lot of research into the tokenized stock mint/redemption mechanism for RH but presumably any authorized participant (bitstamp) can mint infinite tokens as long as its backed 1:1 by the underlying what happens when they do that? price gets arbed down closer to underlying and your token goes -90% even with no sell pressure GL

• 
  Our Crypto Talk (@ourcryptotalk) reported 57 minutes ago

  4/ Treasury: $3.47B, and 100% of it is XLM. SDF holds 15.7B XLM as of 1 July. Down from 17.3B in December. That's a token drawdown of 8.8% in six months, roughly 255M XLM a month leaving the mandate. In dollar terms it looks flat, because XLM went from ~$0.20 to ~$0.22. Price recovery masked a real 1.53B token release. No stablecoin buffer. No BTC or ETH. No diversified reserve. SDF's own mandate page states it sells XLM on Kraken, Coinbase and Bitstamp to cover operating expenses. Runway is roughly five years at this pace. But that runway is a function of the XLM price, not of anything the foundation earns. Grade: B-

• 
  Strykr.ai (@strykrai) reported 57 minutes ago

  @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

• 
  Lola (❖,❖) (@LolaSt1400) reported 58 minutes ago

  ROBINHOOD BRINGS ZERO-FEE CRYPTO TO 🇬🇧BRITAIN Robinhood launched zero-fee cryptocurrency trading inside its existing UK app. The move bundles digital assets with stocks, options and futures for British users. - Over 50 assets including Bitcoin, Ethereum, XRP and Hyperliquid run through Bitstamp UK Ltd acquired in 2025 - Full FCA registration landed on July 31 2026 after meeting anti-money laundering rules - Robinhood Cortex Digests for Crypto uses generative AI to explain price moves in plain English - The service went live in August 2026 US traders got zero fees first. The UK now receives the same model plus AI explanations built in.