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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Binance
(@Binance57015901) reported
@nancy_schmolke Hello this is Binance Exchnage/Bitstamp Official Support, we are sorry for the inconvenience, Kindly send a direct message to get your issue resolved Please disregard all replies from any other support claiming to be us
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Ellis Oswalt
(@EllisOswalt) reported
@BitstampSupport 2FA 'invalid' codes at every attempt. I thought it was sync problem on my end Then I checked and 2FA worked with my other accounts. Not a sync issue on my end @Bitstamp What is going on with your servers? You require this and it's broken @cryptowhale #XRP
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Marissa Rose
(@Heymanrose) reported
@vivianamorap Hello Viviana, I’m Rose, concerning your distressed tweet on the Bitstamp community about your lost funds, Have you tried any consultant services? Let’s have a brief chat. I might have some information that can be of help.
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Fomo
(@ShortTheFOMO) reported
@JamesASquires This was just pointing out I’m connected to many BRL exchanges. Nothing ODL treasury. Yup see the same with independent reserve/bitso/bitstamp many early mornings Sidney time. Interesting about the slippage. Hmmm, I need to sit down and start looking at the books there a bit.
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flim
(@61_6c_65_78) reported
@Bitstamp what's going on with accessing accounts? Cannot access today, credentials incorrect, even though they've not changed.
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Jon Aleksander (∞)
(@JonAleksander) reported
Be careful bois, always double check the deposit addresses w/ mobile CEX app. Withdrew from Bitstamp, QR coded deposit to Binance. This is next level ****. @smileycapital @HsakaTrades @GCRClassic
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Ellis Oswalt
(@EllisOswalt) reported
So @Bitstamp requires 2FA to trade, but somehow the 2FA on their server is out of sync or broken It always says “invalid codes” when I try to do the initial set-up. But it’s only on Bitstamp’s website where 2FA isn’t working… all other website it’s working fine…
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Rayan
(@Rayan6606) reported
@Bitstamp Dear, You've reported an unauthorized device. Already reported errors I think it's a registration Please re-authorize the device Already my device What is the solution to unblock my device? @BitstampSupport
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Sam
(@Samchuen37) reported
@thedankening @BitstampSupport @princebaer1 Bitstamp block me due to i complain them at twitter. U r so lucky that they never block u
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Binance
(@Binance57015901) reported
@sanane07418005 @BitstampSupport Hello this is Binance Exchnage/Bitstamp Official Support, we are sorry for the inconvenience, Kindly send a direct message to get your issue resolved Please disregard all replies from any other support claiming to be us
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peazdanielbtc
(@peazdanielbtc) reported
@Bitstamp @BitcoinZAR invest and earn more bitcoin in 48 hours, invest $100 earn $300 invest $200 earn $600 invest $300 earn $900 invest $10,000 earn $30,000 invest $100,000 earn $300,000. kindly follow and ask me how? If you're live in America I can help you earn from Bitcoin
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TheCryptoMark
(@The_cryptomark) reported
@unusimmortalis @Pladizow The channel on bitstamp is around the same, i highlight 20700 as a wick area as its a fib zone. Either way things are not looking great for BTC need to find support or we confirm breakdown.
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Rob W.
(@robfirstname) reported
@Bitstamp List garbage but not giving updates in months regarding $SGB airdrop for US customers. Doubt they will participate in $FLR drop at this point. If they aren't going to drop to US customers at least say that @BobbyZagotta
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Ellis Oswalt
(@EllisOswalt) reported
I’m currently unable to trade on @Bitstamp because 2FA will not successfully enable I thought it was a problem on my end, but after several days of struggling— I got the bright idea to try 2FA with another account It took me all of 10 seconds
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Antoine Poinsot
(@darosior) reported
@btcazores @pavlenex @BtcpayServer It was an issue with getting the exchange rate from Kraken. Changed the source to Bitstamp, works now. Muh problem solving skills. FYI: 08/10/2022 16:12:57:Error BTC_EUR: Exception reaching exchange kraken (EQuery:Invalid asset pair)
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Marissa Rose
(@Heymanrose) reported
@BDRarbash Hello Alarbash, I’m Rose, concerning your distressed tweet on the Bitstamp community about your lost assets, Have you tried any consultant services? Let’s have a brief chat. I might have some information that can be of help.
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Burke
(@BurkeBrunson) reported
@ShortTheFOMO Not fair! You didn’t ask for the issuer! (GateHub handles a bunch, as does Bitstamp, but I doubt either one issues for all of them. I’m guessing Three has that info, though.)
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OnlyGoingUp777 LOA is Real!
(@techbridge27) reported
@Bitstamp @BobbyZagotta Hello Mr. Zagotta. How about you look into the issue residents of USA are having with your exchange and the lack of receiving our #SGB tokens as promised? See some of us were smart enough to save the written promise of those tokens by your support team but we have yet to receive.
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Erik Ondrus
(@ondrues) reported
@sanane07418005 @Bitstamp Hi I have the same issue as they havent deposited higher amount for a month already! And there are several people like this so it will go public soon.
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Durwin
(@DurwinHo) reported
The crypto space shows no signs of slowing down either. A Bitstamp report found that 80% of institutional investors believe crypto will overtake traditional investment vehicles. Additionally, for now, investors remain optimistic with 60% stating they have a high level of trust
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NewsAsia
(@KentConrad16) reported
Are you looking for a way to recover your lost coin or your lost wallet?I have the perfect service for you#pionex #Bitstamp…
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MalcolmXRP
(@malcolmkey5) reported
@RobLicker @Bitstamp @coinbase There were a lot of people that made significant moves to maximize their position in XRP for this snapshot. Then the lawsuit dropped and XRP got kicked to the curb. To receive this airdrop is now so important for help rebuild damaged portfolios from all this
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Binance
(@Binance57015901) reported
@Badboyreeky1 @BitstampSupport Hello this is Binance Exchnage/Bitstamp Official Support, we are sorry for the inconvenience, Kindly send a direct message to get your issue resolved Please disregard all replies from any other support claiming to be us
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j james ∞/21M
(@therealhaxwell) reported
@w_s_bitcoin I just compared Bitstamp, and Coinbase Pro.. BS shows it did go down from week Nov 11 2018 (~4185.55), and the week Feb 10 2019 (~4123.69). CP doesn't show that at the same time. But I see a CP decline in EMA200 from Jan 5 '22 to present. I'm using @cryptowat_ch .
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AMS
(@SimplyEnriched) reported
I haven’t had access to my @Bitstamp account for weeks. Trading disabled and no support, I haven’t been able to speak to anyone that has helped me come to a resolution, I’ve been a cx for 6 years. Waiting for weeks now, unacceptable. @nejc_kodric #btc
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Ellis Oswalt
(@EllisOswalt) reported
@BitstampSupport 2FA will not enable on initial setup. I use 2FA for EVERYTHING and it is working just fine for all of my other accounts, except @Bitstamp where I can’t event set it up properly. There is something out of sync with 2FA on YOUR website involving my account.
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Andrei Tavanllar
(@drei4u) reported
HOLY ****! One of these days @binance might not be the largest anymore. History repeating: Bitstamp, Cryptsy, Mintpal, Bittrex, Poloniex, Bitfinex, Okcoin, Bitmex => FTX, Blackrock
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excedo.eth
(@_excedo_) reported
@DU09BTC What about the fact that it looks different on each exchange? If I look at Binance or Bitstamp (which many are using), BTC still has room to dip until support. How do you choose the right chart? Does it matter?
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Binance
(@Binance57015901) reported
@LovelyFeyd @BitstampSupport Hello this is Binance Exchnage/Bitstamp Official Support, we are sorry for the inconvenience, Kindly send a direct message to get your issue resolved Please disregard all replies from any other support claiming to be us
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Mickey_B_Fresh☀️
(@MrFreshTime) reported
@cryptogeek101 @Bitstamp They aren’t using any $SGB, wallets visible to see on SGB Explorer. It hasn’t moved. None of exchanges who received $SGB moved any. I’m 100% w/you on lawsuit, it be Bullsh*t if they don’t release. I think they will tho. Absolutely NO regulatory issues w/ $FLR.But $SGB’s different