Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 12/31/2025 20:05

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptogotham Jesus Christ (@cryptogotham) reported

    @Dxron2 @XRP_Jadey86 @zibin It also happen to XRP back in 2017 with Bitstamp "glitch" drove XRP price to almost $200.

  • Bloqport Bloqport (@Bloqport) reported

    @JanWues Think it might be bitstamp related, will have to take down the tweet

  • NancyWilson Nancy Wilson (@NancyWilson) reported

    @Bitstamp @ByteTree Bitstamp is a terrible company and I would not use their services.

  • Caloyoye Carlos J. Díaz V. (@Caloyoye) reported

    @BitstampSupport @Bitstamp My accounts are from the United States, but I am currently in Venezuela and I am trying to carry out operations from here. I don't know if that will present any inconvenience. Before I could make my bank transfers to bitstamp without problem and now the system does not allow it

  • LewisBarnshaw Lewis Barnshaw (@LewisBarnshaw) reported

    @frankwick2021 Hi, I had a similar problem. Did Bitstamp get your XLM back? Thanks

  • Danniheld Dan Held (@Danniheld) reported

    50/ - Silk road getting shut down - Mt.Gox hacked multiple times and shut down - Other exchange hacks (Bitfinex, Bitstamp). 12 occurred in 2019 alone. - At least 43 exchange shutdowns (Cryptsy, Quadriga, etc) - Bitcoin civil war (Bitcoin vs Bcash)

  • IamNomad i.am.nomad (@IamNomad) reported

    @Norcalsteve22 @CoinbasePro remove uphold, add bitstamp. but yeah i do that already the problem was i needed *instant* which only coinbase does at any real size (when you have limits) but instant doesnt mean instant if they wont send your money.

  • deniz47716570 deniz (@deniz47716570) reported

    @Bitstamp simeone in charge could return to me . i have a problem but i cant find a solution bit 805216

  • Andrej25741124 H0d0r (@Andrej25741124) reported

    @XRPcryptowolf What line? As I get it it was a scam all the way. 2 days before aledged action pump it goes up then 3h before the Times pump mass sell off and bitstamp uphold robinhhod go down...

  • ioneedblessed Ioneedblessed 🔺 (@ioneedblessed) reported

    @Bitstamp been trying to verify for a week now. What's the problem?? #BTC #cryptocurrencies

  • thxmxsd Thomaš (@thxmxsd) reported

    @StephanieStarrC @THEXRPBULLY I had no problems on Bitstamp

  • jasric89 Jason Content Ⓥ (@jasric89) reported

    @KingSavageShaun @Bitstamp Yeh Americans can’t use that exchange. The problem is America because of the SEC they have de-listed $XRP from America. So much for an #American Dream for these poor guys.

  • cryptojuggler9 crypto juggler (@cryptojuggler9) reported

    Since all these exchanges in the us took down #xrp are these same exchanges still gonna air drop our #flare from the snapshot? @coinbase @Bitstamp @FlareNetworks

  • WietseWind WietseWind { independent-developer-1 } (@WietseWind) reported

    @Doddler4Xrp @GuerillaXrp Exchanges went down as they couldn't handle the traffic. Kraken went down, Bitstamp was unreachable for a moment. If people can't trade on an exchange and/or their stats go down, that's what happens.

  • sabroshi1 sabroshi (@sabroshi1) reported

    @GrayskullJeff @Tr0llyTr0llFace I used Bitstamp in EU. Sometimes the exchanges can be down on days with high volatility and of course you have to jump through many hoops with all the KYC, AML, proof of funds regulation. But hey, I always pay my taxes.

  • thijsbov Thijs (@thijsbov) reported

    @xrp_mami Bitstamp was not down?

  • sup3rtr4mp2 sup3rtr4mp (@sup3rtr4mp2) reported

    @BitstampSupport @Bitstamp No update since one month, unfortunately. The only one writing and trying to get in contact is me. Your "Support" is only responding with the same answer. I m wondering if there is actually one working and trying to get the problem fixed.

  • Caloyoye Carlos J. Díaz V. (@Caloyoye) reported

    @Bitstamp Hello. I would like to know if bitstamp is receiving Bank transfer from the United States? because I'm trying to make a deposit and it says "Bank transfer error"

  • better_holland Digital X (@better_holland) reported

    @sentosumosaba I never had any issues with @Bitstamp during times of high volumes/volatility. They use Nasdaq software.

  • MartinAjarn Crypto Martin🍻 (@MartinAjarn) reported

    @kinglenXRP28 Overblown statement. You mean the exchanges you used had issues? Binance, Bitkub, Bitstamp were working perfectly fine.

  • georgekyriakou George Kyriakou (@georgekyriakou) reported

    Hey @Bitstamp, being a customer/supporter for 8+ years I was completely let down waiting for a reply to a support ticket for more than a week to get an almost automated, absolutely not helpful reply. You were better than this.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @Caloyoye @Bitstamp Could you DM us a screenshot of the error you receive and more info about what kind of deposit you're trying to make, so we can investigate this further?

  • ambergroup_io Amber Group (@ambergroup_io) reported

    @leslamb0 @MichaelWuAmber Funny how it’s showing bitcoin price being up on Coinbase but down on Bitstamp. The regular joe prob so confused

  • AntonDimitrov9 Anton Dimitrov (@AntonDimitrov9) reported

    @XRPNews_ @Bitstamp Great pump $xrp we went down with 25%

  • ZLOK Yves ฿ennaïm 🌿 (@ZLOK) reported

    @ibz @RevolutApp @Bitstamp I understand it. You understand it. No actual answer given. Obvious knowledge on their part of the issue. I just want to make sure they have enough opportunities to clear things up.

  • Johann12316 Johann123 (@Johann12316) reported

    @whale_alert 1. 15M $XRP are not enough to dump 2. Bitstamp has halted $XRP trading so calm down you psychos

  • 12furryfeet Boxy (@12furryfeet) reported

    @XRPNews_ Bitstamp didn’t go down as far as I know I was on it all day yesterday for XRP

  • Lullaby56491933 Lullaby (@Lullaby56491933) reported

    @cmak19 @cryptorecruitr I have lots of ADA, but I feel a little bit nervous now since xrp had problem and binance, bitstamp banned xrp trading, I had to sell and lost money.

  • bin_jumaira1 mrjum (@bin_jumaira1) reported

    @Bitstamp You guys r very slow on replying to support emails!! In the new verification process u guys r requesting for proof of crypto trading with other exchanges!! What if I dont trade elsewhere than bitstamp!!! This is crazy and waste of time!!

  • DOkroznik Dave Or (@DOkroznik) reported

    @xrp_mami @Bitstamp never let's us down. At least us in the EU:)