
Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Rio de Janeiro, RJ | 2 |
São Paulo, SP | 1 |
Mérida, Estado Mérida | 1 |
Cúcuta, Departamento de Norte de Santander | 1 |
Baton Rouge, LA | 1 |
Winder, GA | 1 |
Bethel, MO | 1 |
Sydney, NS | 1 |
Monterrey, NLE | 1 |
Philadelphia, PA | 1 |
Grimsby, England | 1 |
Newark, NJ | 1 |
Milan, Lombardia | 1 |
Oradea, Bihor | 1 |
Nîmes, Occitanie | 1 |
Kaili, Guizhou Sheng | 1 |
Santiago de Querétaro, QUE | 1 |
Woodstock, IL | 1 |
Popayán, Departamento del Cauca | 1 |
Brest, Bretagne | 1 |
Repentigny, QC | 1 |
Perugia, Umbria | 1 |
Ciudad Nezahualcoyotl, MEX | 1 |
Pamplona, Navarra | 1 |
Florence, Toscana | 1 |
Melbourne, VIC | 1 |
São José da Lapa, MG | 1 |
Moscow, Moskva | 1 |
Auckland, Auckland | 1 |
Maplewood, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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SHAN 🌵 (@m4rm1t3) reported
My candy crush game is finally working again. What a time to be alive.
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🥬 (@sukar_ia) reported
@undipmenfess The sims, sama candy crush. Fix!
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𝓗𝓪𝓪𝓵𝓪𝓷𝓭 ¹⁹⁰⁷ | 🇦🇷🇳🇴 (@HaalingErland) reported
@CandyCrushSaga Trash game (im working at candy crush)
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Paige (@paigehuit3ma) reported from London, Ontario
I’m on level 3565 of candy crush. Don’t tell me I have commitment issues
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ena🌻school (@cIingyboys) reported
IVES JUST MIXED UP SUGAR CRASH AND CANDY CRUSH IM DYING
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Disha (@dishapatel88) reported
@CandyCrushSaga @pradyu40 Have been facing same issue. What is wrong with the app? Money is deducted but no items delivered
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Anand Saini (@AnandSaini13) reported
@manukumarjain @XiaomiIndia @RedmiIndia #RedmiNote10 me problems aa rahi hai, Candy crush jse game normally nahi chal rhe to high game kaise chalenge??? Give update soon to fix this and more problems.....
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mikey @ real dogboy hours (@lonelyMentality) reported
why the hell this gummy not working. did i just play candy crush through the whole thing
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Ryan (@tvisgreat) reported
@hashtagdion They’re the new Candy Crush. I’ve spent so much damn money on them since the pandemic started and now I’m using them fully vaccinated when I could easily just do it myself. Knew I had a problem when I Doordashed coffee and 2 donuts from Dunkin yesterday.
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Shubham sharma (@i_am_shubam) reported
Popular game Candy crush Soda Saga not working properly on most #Realme devices. I notice this after my brother complaint about it. Checked on Realme 5 pro and 7 pro. Even another popular App called Zedge is also not working properly. @realmeIndia kindly fix. @realmecareIN
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... (@sevaspol) reported
@Roobet Working on candy crush slot.
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insert name here (@EnigmaticRose98) reported
@LDomnguezRuiz @ClashofClans Yeah yeah other games are probably as hard to bring new content into and fix their bugs like candy crush and puzzle games
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Tully (@TullyKay) reported
Theres a youtube ad with link from Rhett and link talking about candy crush saga and for some reason it makes my body just stop working
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Mikey Aces (@Mikey5Aces) reported
@MadBakerGirl @Vir7uos0 @FedEx Are you for real lady? What are these workers little kids where mommy and daddy won't let them have phones? And you bring up your dumb example of Candy Crush? So these hard working employees can't be trusted to not play games? You are an idiot lady just wow.
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insert name here (@EnigmaticRose98) reported
@LDomnguezRuiz @ClashofClans Yeah yeah other games are probably as hard to bring new content into and fix their like candy crush and puzzle games