
Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Marseille, Provence-Alpes-Côte d'Azur | 2 |
Toulouse, Occitanie | 2 |
Barcelona, Catalunya | 1 |
Venice, Veneto | 1 |
Morata de Tajuña, Comunidad de Madrid | 1 |
Staines, England | 1 |
Saint Paul, MN | 1 |
Sant Cugat del Vallès, Catalunya | 1 |
Lexington, KY | 1 |
Parma, Emilia-Romagna | 1 |
Chihuahua, CHH | 1 |
Los Angeles, CA | 1 |
Massillon, OH | 1 |
Missoula, MT | 1 |
Troy, NY | 1 |
Eastbourne, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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BandomCD (@BandomCd) reported
@Canadianguyehh probably crash is going to be in candy crush
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The Shann Mann (@RealCrazyBill) reported
@MoonTimeDweller @WWESuperCard I legit stopped playing. Constant issues with loading/the network, and every single TBG the other team always has the stacked deck. How am I 120 and unable to beat the guy who's 115? Nah, I'm done with their bullshit. Should have used my BDay gift cards on candy crush lol
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Yayayo 💜 (@IraroIruoIgbide) reported
I hate the fact that candy crush takes away your power ups when you login on a new device That’s rubbish
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youngblood lopez👌🏽 (@dereklopez6) reported
When you spend money on candy crush ... is that a problem
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Miss Mamas (@ReneeJihan_) reported
I knew I had a problem when I started buying gold bars on candy crush. 🥲
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Superstore Script (@superstorebot) reported
Glenn, Stratus is just a stupid corporate rag, nobody reads that. I mean, maybe if the Break Room TV is broken and I'm locked out of Candy Crush...
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Alexander (Mario_0617) #SaveLBP #LittleBigVictory (@Alexand48384362) reported
I played Crash on the Run ever since it came out. It's a very well done mobile game, (probably because it's made by the same people that made Candy Crush) but it has a LOT of flaws. If you want to check it out, go ahead.
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Shelley Edwards (@eshelleyk) reported
@CandyCrushSaga I’ve managed to sort it Thankyou, I had to delete my app and reinstall it, it’s working fine now 👍
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Sosa (@glenoakrunner1) reported
My life is just like a beginning level of candy crush you finally get past the level but it just keeps on going and causing problems
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Russ Rogers (v3rtig0 - Speedrussr) (@v3rtig0) reported
@ExecutiveCorgi @FlyingBlueMonki I had this same issue with the Surface Book, actually. It was the first laptop I was given at MS. Huge PITA. I’ve been using the Surface 3 for a while now and it’s fairly dependable. And I agree with @Ryen_Mac. If you’re gaming beyond Candy Crush, a tower is a cheap option.
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mary mc mullen (@8lilies8) reported
Play Candy Crush Jelly with me! #candycrushjelly # Why is the Game not working on facebook?
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Envy no one... (@thatotlhagale) reported
You'll never hear them say, "ngwanake, I wake up every day to go to work for you to play Candy Crush instead of working on this 6-months backlog worth of work ."
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Phill Dixon 💙 (@PhillDixon1) reported
@dermot_cosgrove @mitchprothero My question about the phone situation - why no headset, no static console dock or just a group effing CC1 we have an issue button on a home screen if that cheap. Who wants to be slotted accidentally loading Candy Crush or playing Britney Spears instead of getting the cavalry.
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Chad Bandicoot (@ChadBandicoot) reported
@CandyCrushSaga @King_Games What's sup with the chibi crash design?
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Luke 夏彦 (@RavenXiaYan) reported
@YukineFlower *laughs* I guess I'm still scary looking to you, aren't I? Then should I take my initiative to start then? What if... I tell you that I'm playing candy crush instead of working?