Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Slough, England 13
Madrid, Comunidad de Madrid 7
Bothell, WA 6
Milan, Lombardia 4
Genoa, Liguria 3
Coatbridge, Scotland 3
Burgos, Castilla y León 3
Oradea, Bihor 3
Ribeirão Preto, SP 3
Barcelona, Catalunya 2
Motril, Andalucía 2
Altoona, PA 2
Blackpool, England 2
Grays, England 2
Houston, TX 2
Casalnuovo di Napoli, Campania 2
Dearborn County, IN 1
Lleida, Catalunya 1
Wake Forest, NC 1
Willich, NRW 1
Casoria, Campania 1
Trowbridge, England 1
Mount Sterling, KY 1
Viareggio, Toscana 1
Dayton, OH 1
Medellín, Departamento de Antioquia 1
Spring, TX 1
Blanes, Catalunya 1
Appenwihr, ACAL 1
Galapagar, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • deepaku03757895 deepa kumar (@deepaku03757895) reported

    @CandyCrushSaga Could not receive and send lives, fix it soon

  • DannyZahn3 Danny Zahn (@DannyZahn3) reported

    COVID has made my productivity levels skyrocket honestly. I’m on level 1006 of Candy Crush and Prestige 3 on the new Call of Duty, watched Game of Thrones all the way through again and managed to lose questionable amounts of money betting on the NFL. All while working a 9-5 job.

  • travestwt h'al (@travestwt) reported

    Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such

  • VDevalankar Vikram Devalankar (@VDevalankar) reported

    @CandyCrushSaga I was a big fan of candy crash but I have seen pattern that player stuck in one stage and he need to buy something, without that not able to clear that stage. Might be I dot have skills, I am uninstalling this game

  • DeeChica1 Dee (@DeeChica1) reported

    The game crushed on my Ipad and doesn'tstart since. I followedall the trouble shooting steps but no luck. I really don't want to lose my boosters by re-installing. Any other ideas? @CandyCrushSaga

  • smad1818 Sami MW (@smad1818) reported

    @CandyCrushSaga I have MS and cognitive trouble. My doctor suggested games like Candy Crush to utilize logistic reasoning. Is there anyway to get unlimited lives? I’ll even get you a doctor’s note!

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    My mother has told me that whenever she has trouble 👿 beating @CandyCrushSaga she just restarts the game on her iPhone 📱 but she’s also told me that if I have trouble 👿 beating @PokemonSwordNS then I should restart the game so I could get to level 65 @ika_po

  • ieU0D0WCNNnWmDP sal.mo (@ieU0D0WCNNnWmDP) reported

    @CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.

  • stef_thecity shenellica. (@stef_thecity) reported

    These folks at my job be pissing me off. I am not tech support, I’m not walking you through how to download an app to your iPhone when I know you had no problem doing it for Candy Crush.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

  • KAWAISHIZUKA STAND WITH #HONGKONG 🇭🇰🇺🇸!! (@KAWAISHIZUKA) reported

    This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +

  • Msglaser1 MsGlaser (@Msglaser1) reported

    @CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.

  • homs64 nada sef (@homs64) reported

    @CandyCrushSaga What the problem with content content?

  • DaghanSongur Dağhan Songur Serter (@DaghanSongur) reported

    @Logitech My father bought a mouse from logitech. It worked for 11 Years straight without any problems. And now its broken. This is the model my father should get. He needs it for the speed. You need good reflexes to play candy crush and this mouse should do it.

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