Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:


candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 19
Jerez de la Frontera, Andalucía 15
Milan, Lombardia 9
São Paulo, SP 8
Madrid, Comunidad de Madrid 7
Vejer de la Frontera, Andalucía 7
Florence, Toscana 5
Rome, Lazio 4
Slough, England 3
Clermont-Ferrand, Auvergne-Rhône-Alpes 3
Rio de Janeiro, RJ 3
Málaga, Andalucía 3
London, England 3
Turin, Piemonte 3
Valencia, Comunitat Valenciana 3
Brantford, ON 3
Naples, Campania 3
Paris, Île-de-France 3
Trieste, FVG 3
Albujón, Región de Murcia 3
Genoa, Liguria 2
Valladolid, Castilla y León 2
Cadiz, Andalucía 2
Mexico City, CDMX 2
Ciudad Nezahualcoyotl, MEX 2
Murcia, Región de Murcia 2
Lages, SC 2
Portland, OR 2
Orlando, FL 2
Sevilla, Andalucía 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • RushinOnYT Rushin (@RushinOnYT) reported

    Problem is that developing for COD is more expensive and time consuming than Candy Crush, but Activision doesn't want to scale the budget or dev time. Gotta keep shareholders happy and devs working 80 hour weeks because that's totally normal

  • yaboiibriggs Proxénète Papa (@yaboiibriggs) reported

    I cracked my phone back in February i really didn’t care to get it fix lol the only reason i just got a new phone is because it was effecting my candy crush game

  • Vasu_Tiwari27 vasu tiwari (@Vasu_Tiwari27) reported

    @CandyCrushSaga Hi Team , I have issue with login name in the game. i tried every troubleshooting steps given on support page but still unae to change the name in game.i have raised concerns via mail as well but no response

  • SinhThienNguyen Sinh Nguyen (@SinhThienNguyen) reported

    Didn't you have problems with shipping? Start shipping and start using those candy crush office apps now.

  • queercacti krungle (@queercacti) reported

    I have a problem with having games on my phone I get addicted to them very easily I had downloaded candy crush soda last week and I was spending so much time on it I deleted it a few days ago but I wanna have games on my phoneeee

  • dungeonandknuck Dungeons and Knuckleheads (@dungeonandknuck) reported

    @Wizards And how is this working out for the bottom line and brand identity trust? As a Chief Technology Office myself and and in charge of monetizing our products, D&D is NOT a video game nor is it Fortnite, Roblox, or Candy Crush. Find new ways to monetize and not steal

  • qazwww Al Azhimi (@qazwww) reported

    @CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on

  • _K0V4C5_ Aizen’s Right Hand 💯🦂❄️ (@_K0V4C5_) reported

    @moose_eve Yea it happens every time I play candy crush or 8ball pool with my fb deactivated. They just ask me to login with a difference method

  • Orrakle0 Orrakle(♟,♟) (@Orrakle0) reported

    This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

  • carlajd160 Carla **** (@carlajd160) reported

    Somebody messing around where they don’t belong in my tablet, candy crush just popped up on screen while I was typing and for some reason my password for my medical app isn’t working now when it worked earlier what is going on, who is messing in my stuff when nobody should be?

  • ScienceGiant Erich Landstrom (@ScienceGiant) reported

    @hideacorp Once again @YahtzeeCroshaw was right. He predicted the trend of people wanting to play “cozy” games. And sure enough, after Angry Birds and Fruit Ninja, after Candy Crush and Pokémon GO, we come to the decidedly low-stakes and slow-tempo of Cats and Soup.

  • SnowdropsNana I feel loike (@SnowdropsNana) reported

    I just spoke to the rudest CS agent in the KCB DMs. Wueh, I am not the cause of their problem and neither am I the reason that’s their job 😳 good thing that’s my Candy Crush account, @StanChartKE got me for serious things 😎

  • PrantikJha2 Gawd (@PrantikJha2) reported

    @zamdoteth @Helloimmorgan I'd say the problem is that u need to own a sewer pass to play so it's not really free. but mid is just a perspective imo. candy crush is mid too, but it pulled numbers. yuga got enough attention for this game, seeing as it's not even free and super trash. proof of concept imo

  • theehighest_one Dani Dash (@theehighest_one) reported

    Me giving lives away on candy crush when I don’t have any is literally my exact problem in life 😭😭😭

  • ALL_CAPS David Hicks (@ALL_CAPS) reported

    @embean *IT exempt from RTO* *go to office and Wi-Fi doesn’t work* *no IT on site to fix* *play Candy Crush on phone all day* *PRODUCTIVITY!*

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