Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Slough, England 28
Madrid, Comunidad de Madrid 9
Rome, Lazio 4
A Coruña, Galicia 3
New Port Richey, FL 3
Catania, Sicilia 2
Nürtingen, Baden-Württemberg Region 2
General Alvear, BA 2
Montespertoli, Toscana 2
Cistella, Catalunya 2
Calafell, Catalunya 2
Niterói, RJ 2
Wellington, Wellington 2
Mirassol, SP 1
Puebla, PUE 1
Mexico City, CDMX 1
Requena, Comunitat Valenciana 1
Morón, BA 1
Ciudad Río Bravo, TAM 1
Genoa, Liguria 1
Burton upon Trent, England 1
Sassari, Sardegna 1
Savigny-sur-Orge, Île-de-France 1
Bilbao, Euskal Autonomia Erkidegoa 1
Cadiz, Andalucía 1
Raleigh, NC 1
San Juan, San Juan 1
Foix, Occitanie 1
Le Chesnay, Île-de-France 1
High Wycombe, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomKentGuy Some Guy in Kent (@RandomKentGuy) reported

    @ZombyWoof4 My missus is but she’s also on about level 4500 of Candy Crush, level 7000 of Word Scape and level 3000 of Angry Birds She might have issues with letting things go? 🤔

  • MGK1684 Matt 🇺🇦 (@MGK1684) reported

    @fesshole *******, work must be really bad if you chose candy crush over working.

  • albertren Albert (@albertren) reported

    @brownjava It’s a weird problem too - is it mainly a highly resistant customer base trained to expect free[mium] and/or candy crush style? One presumes the app store would be more than happy to have $40 games and some of the limitations like upgrades aren’t problems for games

  • eroticaprincess 🅼🆁🆂. 🆆🅰🅺🅰🅽🅰 🅶🅾🅹🅾 (@eroticaprincess) reported

    @King_Games has deleted ALL OF MY PROGRESS for my Candy Crush Saga games! and I can't even access my account anymore! I've done EVERYTHING to retrieve it and NOTHING'S working! not that it matters because ALL OF MY PROGRESS OVER THE YEARS IS FOREVER GONE!!! 🤬

  • Ogle14 Ogle. (@Ogle14) reported

    We have now officially hit the panic stage of the outage. Just over an hour into it and I have ran out of candy crush lives. This is the end for me.

  • Liviapronzato Livia P. Pronzato (@Liviapronzato) reported

    I Candy Crush my problems away.

  • sylviaplathos michael fassbend me over (@sylviaplathos) reported

    Do you know how I know the anti depressants are working, I haven’t played candy crush since starting

  • manhasstories Manha 🫀 (@manhasstories) reported

    NO CUZ THE 2 THINGS HURTING SO MUCH IS MY LOST CANDY CRUSH AND MY DRAFTS BUT LIKE MF CANDY CRASH MAKES ME WANNA CRY

  • dmc_dutch DmcDutch (@dmc_dutch) reported

    @SportEnth1 @F1 Stroll “didn’t expect” Latifi to be on it again. Shouldn’t he be looking in his mirrors instead of expecting things? It’s Formula 1, not Candy Crush. 100% Stoll’s fault. And a blue flag for no reason (that made Latifi slow down for Stroll to pass)

  • ecvega95 ✨𝓒𝓪𝓻𝓸.♡ (@ecvega95) reported

    @9GAG @CandyCrushSaga I lost my whole progress when I switched phones 😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩 I used facebook to login, now it doesnt work anymore.. any advice ? 🥺🥺

  • Solfix Solfix (@Solfix) reported

    @CandyCrushSaga are you going to fix 11473? actually CC has became the most boring game in the world. thanks microsoft

  • MrMochi1996 Mr Mochi 🐰 (@MrMochi1996) reported

    @turbo366 @Asmongold Genshin is not an MMO, it is a mobile game adapted for consoles and computers, it is not a WOW, the resin is equivalent to the energy of the candy crush and in the end that is the style of the game that it is, if people get confused then that's it It's not a problem with the game

  • staticfade2010 Marc Connors (@staticfade2010) reported

    @thurrott I would love to have that issue at work 😜. As long as the pre installed Candy Crush in Windows still works. Ha!

  • MultiSuperGP MultiSuper GamerPerson (@MultiSuperGP) reported

    @FuuTop1 @HaloGaming08 Activision makes Crash, COD, Spyro, Tony Hawk, Diablo, Warcraft, Starcraft, Overwatch (which is huge btw), Candy Crush etc, opposed to Ubisoft who rarely puts out a good games and the games the do still make either loss their identity or painfully generic.

  • diniehz Dini Haiti Zulfany (@diniehz) reported

    @CandyCrushSaga Level 11473 is impossible to finish without wasting lollipop hammers. Playing game should be a relaxing activity. Not frustrating like you're doing for this level. Please fix soon.

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