Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 2
Toulouse, Occitanie 2
Barcelona, Catalunya 1
Venice, Veneto 1
Morata de Tajuña, Comunidad de Madrid 1
Staines, England 1
Saint Paul, MN 1
Sant Cugat del Vallès, Catalunya 1
Lexington, KY 1
Parma, Emilia-Romagna 1
Chihuahua, CHH 1
Los Angeles, CA 1
Massillon, OH 1
Missoula, MT 1
Troy, NY 1
Eastbourne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • BandomCd BandomCD (@BandomCd) reported

    @Canadianguyehh probably crash is going to be in candy crush

  • RealCrazyBill The Shann Mann (@RealCrazyBill) reported

    @MoonTimeDweller @WWESuperCard I legit stopped playing. Constant issues with loading/the network, and every single TBG the other team always has the stacked deck. How am I 120 and unable to beat the guy who's 115? Nah, I'm done with their bullshit. Should have used my BDay gift cards on candy crush lol

  • IraroIruoIgbide Yayayo 💜 (@IraroIruoIgbide) reported

    I hate the fact that candy crush takes away your power ups when you login on a new device That’s rubbish

  • dereklopez6 youngblood lopez👌🏽 (@dereklopez6) reported

    When you spend money on candy crush ... is that a problem

  • ReneeJihan_ Miss Mamas (@ReneeJihan_) reported

    I knew I had a problem when I started buying gold bars on candy crush. 🥲

  • superstorebot Superstore Script (@superstorebot) reported

    Glenn, Stratus is just a stupid corporate rag, nobody reads that. I mean, maybe if the Break Room TV is broken and I'm locked out of Candy Crush...

  • Alexand48384362 Alexander (Mario_0617) #SaveLBP #LittleBigVictory (@Alexand48384362) reported

    I played Crash on the Run ever since it came out. It's a very well done mobile game, (probably because it's made by the same people that made Candy Crush) but it has a LOT of flaws. If you want to check it out, go ahead.

  • eshelleyk Shelley Edwards (@eshelleyk) reported

    @CandyCrushSaga I’ve managed to sort it Thankyou, I had to delete my app and reinstall it, it’s working fine now 👍

  • glenoakrunner1 Sosa (@glenoakrunner1) reported

    My life is just like a beginning level of candy crush you finally get past the level but it just keeps on going and causing problems

  • v3rtig0 Russ Rogers (v3rtig0 - Speedrussr) (@v3rtig0) reported

    @ExecutiveCorgi @FlyingBlueMonki I had this same issue with the Surface Book, actually. It was the first laptop I was given at MS. Huge PITA. I’ve been using the Surface 3 for a while now and it’s fairly dependable. And I agree with @Ryen_Mac. If you’re gaming beyond Candy Crush, a tower is a cheap option.

  • 8lilies8 mary mc mullen (@8lilies8) reported

    Play Candy Crush Jelly with me! #candycrushjelly # Why is the Game not working on facebook?

  • thatotlhagale Envy no one... (@thatotlhagale) reported

    You'll never hear them say, "ngwanake, I wake up every day to go to work for you to play Candy Crush instead of working on this 6-months backlog worth of work ."

  • PhillDixon1 Phill Dixon 💙 (@PhillDixon1) reported

    @dermot_cosgrove @mitchprothero My question about the phone situation - why no headset, no static console dock or just a group effing CC1 we have an issue button on a home screen if that cheap. Who wants to be slotted accidentally loading Candy Crush or playing Britney Spears instead of getting the cavalry.

  • ChadBandicoot Chad Bandicoot (@ChadBandicoot) reported

    @CandyCrushSaga @King_Games What's sup with the chibi crash design?

  • RavenXiaYan Luke 夏彦 (@RavenXiaYan) reported

    @YukineFlower *laughs* I guess I'm still scary looking to you, aren't I? Then should I take my initiative to start then? What if... I tell you that I'm playing candy crush instead of working?

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