Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (29%)
• App Crashing (14%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	3 days ago
Brighton	Glitches	9 days ago
Brighton	Sign in	12 days ago
Brighton	Sign in	13 days ago
Brighton	Glitches	13 days ago
Montceaux-lès-Provins	Glitches	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Lyttle (@adamlyttleapps) reported 2 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  ‍ ‍⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reported 2 minutes ago

  sometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.

• 
  PaulituHD (@PaulituHD) reported 2 minutes ago

  @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD

• 
  Witness Protection (@WitnessPro96736) reported 4 minutes ago

  you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

• 
  Mufaddal Khansab (@rebuildwithMK) reported 4 minutes ago

  The art of warming up. I never realised the importance of warming up until I pulled my hamstring. I am trying to get my life sorted, rebuild myself and share the journey, and it’s chaotic because there are so many options. Writing is one of the greatest passions I own, and sometimes it seems like I have nothing. Nothing comes up, no ideas, no thoughts, just nothing. Fed up, I stand up and go on a run. That’s where I pulled my hamstring. Nothing serious, but the issue was that I just didn’t warm up. Basically, I couldn’t perform. Same with my pen and paper. Couldn’t perform. Maybe I could have warmed up cognitively. But how. I thought I’d play a little Candy Crush before writing. Or Tetris. And yes, turns out you do have to warm up. Great writers do that. They take a paper and write whatever comes to them. Literally anything. The other day I wrote about, well, I don’t know how to sound not disgusting, but my problem with digestion and after digestion (phew!) And that led me to think of so many ideas. It was a drastic change. Not that writing about THAT helped me, but writing about anything before actual writing helped me warm up. Cognitive warm-up. That’s a real thing. It's the bridge between having nothing and having everything

• 
  sasha ࣪𖤐.ᐟ (@sashitape) reported 8 minutes ago

  Candy crush needs to fix itself ASAP

• 
  Alengyeon (@Alekakisss) reported 8 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  Ostateman (@Ostateman2) reported 9 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  Kai - Briefing Block (@briefing_block_) reported 11 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  bendell werry x (@AliceNNderfold) reported 12 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  Ryan (@Ryan25700722538) reported 19 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  Walnut Ave Value (@walnutavevalue) reported 21 minutes ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  Boba Cyclist 정 (@BobaCyclist) reported 23 minutes ago

  The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

• 
  Edgy Boi (@Deadfool6969) reported 24 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  becky goop (@neuroshmancer) reported 24 minutes ago

  re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

• 
  Azure 💙🩶 (@LordazureFGC) reported 24 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  Ellie 🎀 (@maxdeploy) reported 27 minutes ago

  @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 30 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  mina 🦇 (@klausnclown) reported 32 minutes ago

  MY COMPUTA FIXED FOR FREE YESSSSS ALSO POUR ONE OUT FOR THE LADY WORKING AT THE SOCCER JERSEY STALL BC IS CRYING AND PLAYING CANDY CRUSH #AtTheMall

• 
  BabaGod (@BabaGodBanger) reported 34 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  Steve Zrimec (@ZrimecSteve) reported 39 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  NOVA.100M (@SpACeSHipKidDD_) reported 39 minutes ago

  Candy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy

• 
  DJH32X (@DJH32X) reported 41 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  brian (@brianonhere) reported 43 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 45 minutes ago

  working out or playing candy crush

• 
  darkprometheus112 (@darkprometheus1) reported 46 minutes ago

  @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 47 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Paul Kuharsky (@PaulKuharskyNFL) reported 51 minutes ago

  @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.

• 
  Frapp Nasty (@FrappNasty) reported 53 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  HugoHerts (@_HugoHerts) reported 60 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0