Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (36%)
• App Crashing (28%)
• Sign in (22%)
• Online Features (8%)
• Microtransactions (6%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Paulista	App Crashing	11 days ago
Rondonópolis	Microtransactions	13 days ago
Troyes	Sign in	1 month ago
Châtelet	Glitches	1 month ago
Brighton	Sign in	1 month ago
Paris	Online Features	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walnut Ave Value (@walnutavevalue) reported 3 minutes ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  brianthebased (@brianlebased) reported 5 minutes ago

  @Gravantus That means you've been infected by Candy Crush, and have no mental ability to understand or overcome it. This is a real problem. Deal with it.

• 
  BabaGod (@BabaGodBanger) reported 10 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 12 minutes ago

  working out or playing candy crush

• 
  jeftah (@jeftahx) reported 13 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Kira Brook (@KiraBrook) reported 13 minutes ago

  @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

• 
  Alex Minecan (@alecsandrull) reported 19 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  ojere (@OjereHighstar) reported 20 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

• 
  Kevin Koller (@kev61185) reported 21 minutes ago

  @Troutski__ Too much Candy Crush, Troutski. That's your problem...

• 
  bendell werry x (@AliceNNderfold) reported 23 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  30 (@prewardarkroom) reported 24 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  🥚 e-GG🥚 (@wjsilver) reported 26 minutes ago

  @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 26 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  GREY_WREATH (@GreyWreath) reported 30 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  Allegedly M (@SoAllegedly) reported 30 minutes ago

  I’m not having kids because there’s endless wars, humans are destroying the environment, healthcare is expensive, college costs are high, the housing market sucks, and I have a lot of health issues that I don’t want to pass on but yeah, candy crush.

• 
  Kynnigos (@kynnigos) reported 30 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Naran Row-Spaulding (@NRSmaine) reported 30 minutes ago

  @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

• 
  Frapp Nasty (@FrappNasty) reported 32 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  Stone Choir Respecter (@NCarolinian34) reported 38 minutes ago

  @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

• 
  The True Believer (@BB4294842972954) reported 40 minutes ago

  @60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol

• 
  Jake Morgan (@JakeCakeMorgan) reported 41 minutes ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  Jignesh (@jig_corp) reported 45 minutes ago

  Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

• 
  EvilCat (@Evilkatto) reported 47 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Ryan (@Ryan25700722538) reported 47 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  Pixel Operative (@PixelOperative) reported 52 minutes ago

  Is this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.

• 
  ✌️ (@magantifa) reported 53 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Simon Acerton (@SAcerton) reported 55 minutes ago

  @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

• 
  Ange (@Ange1736496) reported 55 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  DJH32X (@DJH32X) reported 58 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  G. Spanakopoulos (@Spanakopoulos) reported 58 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that for her to sit back in her chair to finish level 874 of candy crush