1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Candy Crush
Candy Crush

Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 40% Glitches (40%)
  • 23% Microtransactions (23%)
  • 20% App Crashing (20%)
  • 14% Online Features (14%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Creil Glitches 3 days ago
Waterford Glitches 6 days ago
La Paz Glitches 8 days ago
Kansas City App Crashing 12 days ago
Laguna Niguel Glitches 13 days ago
Barcelona Microtransactions 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • LunaGoddessGem
    leslie johnson (@LunaGoddessGem) reported

    @CandyCrushSaga your amazon prime link is not working

  • GrizzyGrey
    Baba Voss (@GrizzyGrey) reported

    This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife ๐Ÿ™๐Ÿฝ๐Ÿ™๐Ÿฝ

  • Superduperroofr
    Super Duper Roofer (@Superduperroofr) reported

    @MrSausageGet @TehMafiaJoe2 They wonโ€™t until their iPhone stops working and they can no longer play gay candy crush.

  • Hashimite733
    Yusuf Hashim (@Hashimite733) reported

    @CandyCrushSaga Slow and steady

  • midudududududu
    bewafa (@midudududududu) reported

    @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

  • patriciagarrod2
    ๐ŸŒธโœจpat-patricia-trish๐ŸŒฟ๐Ÿ„ (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • HigbeeBeth
    Befff (@HigbeeBeth) reported

    Iโ€™m a 22 year old working adult with a mortgage and a dog, pls tell me why Iโ€™m playing candy crush at 1am?

  • Queendemetriak
    queendemetria (@Queendemetriak) reported

    People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldnโ€™t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

  • Yemiproofficial
    ๐™๐™๐™š๐™๐™ชโ€™๐™ฎ๐™–๐™ˆ๐™–๐™ฃ ๐Ÿ’Ž๐Ÿ’ซ (@Yemiproofficial) reported

    @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

  • EmmaMackintos13
    Emma Mackintosh (@EmmaMackintos13) reported

    @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinalsโ€ฆ the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IPโ€™s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • DominicDaOG
    Dom (@DominicDaOG) reported

    @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

  • ALL_CAPS
    David Hicks (@ALL_CAPS) reported

    @embean *IT exempt from RTO* *go to office and Wi-Fi doesnโ€™t work* *no IT on site to fix* *play Candy Crush on phone all day* *PRODUCTIVITY!*

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • KimmyOHSOSmug
    Kimmy ๐Ÿ‡ฑ๐Ÿ‡จ (@KimmyOHSOSmug) reported

    Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ipโ€™s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

  • nicole37911
    nicole3791, B.A. (@nicole37911) reported

    @CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ipโ€™s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

  • dooglebert
    Queen elizabiff๐Ÿ‘ฉโ€๐Ÿ’ป๐ŸงŒ (@dooglebert) reported

    @quaikeu i fink mine is more serious. if i canโ€™t get pass this candy crush level iโ€™ll make it everyoneโ€™s problem

  • ElonMars_fren
    ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like โ€œyoure all deep on thoughtโ€. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a โ€œbreakโ€.

  • Tigercuddles74
    Julie A Richardson (@Tigercuddles74) reported

    @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

  • ReverendCrush
    Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

  • venetianspring
    ๐•ง๐•–๐•Ÿ๐•–๐•ฅ๐•š๐•’๐•Ÿ๐•ค๐•ก๐•ฃ๐•š๐•Ÿ๐•˜ (@venetianspring) reported

    Candy Crush not loading in Facebook.๐Ÿ˜ญ I get a white page. No explanation. No error message. @CandyCrushSaga

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it ๐Ÿ˜‘ thatโ€™s glitch!

  • PaulIrvine82015
    Paul Irvine (@PaulIrvine82015) reported

    @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

  • WebThreeAI
    Love Web3 World (@WebThreeAI) reported

    @naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem ๐Ÿ˜ญ lmao.

  • Becky3456
    Rebecca Evans (@Becky3456) reported

    @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

  • SwBenzie
    Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.