Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• App Crashing (23%)
• Sign in (21%)
• Online Features (16%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	16 days ago
Châtelet	Glitches	16 days ago
Brighton	Sign in	16 days ago
Paris	Online Features	16 days ago
Brighton	App Crashing	16 days ago
Avranches	Online Features	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlueBird (@BBTweets_01) reported 1 minute ago

  @DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!

• 
  David Zion (@IamNotHim777) reported 3 minutes ago

  @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

• 
  craig shostak (@mymets86) reported 4 minutes ago

  @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

• 
  Mr Briggens (@mrbriggens) reported 5 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 6 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  Allegedly M (@SoAllegedly) reported 6 minutes ago

  I’m not having kids because there’s endless wars, humans are destroying the environment, healthcare is expensive, college costs are high, the housing market sucks, and I have a lot of health issues that I don’t want to pass on but yeah, candy crush.

• 
  GREY_WREATH (@GreyWreath) reported 10 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  🥚 e-GG🥚 (@wjsilver) reported 14 minutes ago

  @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

• 
  dil (@khylnq) reported 14 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  Todd of Mischief (@AndToddsaid) reported 14 minutes ago

  @bonchieredstate I doubt that Candy Crush is the problem, either.

• 
  crtweeting (@crtweeting1) reported 18 minutes ago

  @thomaslhorrocks His “Candy Crush” meant being online and disconnected. Explain people not dating, social issues, depression. When isolated, don’t have children.

• 
  Laza (@Laza_Bautista) reported 20 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  Mike Chong (@realMikeChong) reported 24 minutes ago

  another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

• 
  mina 🦇 (@klausnclown) reported 26 minutes ago

  MY COMPUTA FIXED FOR FREE YESSSSS ALSO POUR ONE OUT FOR THE LADY WORKING AT THE SOCCER JERSEY STALL BC IS CRYING AND PLAYING CANDY CRUSH #AtTheMall

• 
  Unc McTight (6'2") (@boomerton35) reported 26 minutes ago

  @jakehmccoy Country is being looted and has been for 30 years thats the problem His interview is an effort to deny that by blaming candy crush lol

• 
  EvilCat (@Evilkatto) reported 26 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 28 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

• 
  Thomas Birch (@TBirch86) reported 28 minutes ago

  @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

• 
  Skol Rant (@SkolRant) reported 29 minutes ago

  @Hockey_ftw Sasse is blaming culture that is *shaped* by policy that *he supports* — policy that actively harms parents and makes it more difficult to have and support children. He’s telling you it’s Candy Crush and you’re believing it while he’s the ******* problem.

• 
  TheNardz (@nardz_the) reported 32 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 34 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Kevin Koller (@kev61185) reported 34 minutes ago

  @Troutski__ Too much Candy Crush, Troutski. That's your problem...

• 
  Steve Zrimec (@ZrimecSteve) reported 36 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  Alengyeon (@Alekakisss) reported 37 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  ✌️ (@magantifa) reported 38 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Alex Minecan (@alecsandrull) reported 39 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Sir Faxmachine (@SirFaxmachine) reported 39 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Austin (@rw_tucker) reported 46 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  Anish Moonka (@anishmoonka) reported 53 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Bobert (@LegateSprinkles) reported 58 minutes ago

  @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush