Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (5%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
San José	Glitches	17 hours ago
Portes-lès-Valence	App Crashing	7 days ago
Lyon	Glitches	1 month ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kynnigos (@kynnigos) reported 16 seconds ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Ethan Winters (@EthanWinters529) reported 26 seconds ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Harshad Mehta (@mehtahershey101) reported 3 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  Mike (@dillpicklemike) reported 6 minutes ago

  @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

• 
  Daniel the DJ (@DanielG67128715) reported 6 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  Mama Moose🫎 (@Cqtheresa) reported 8 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  SneakyHippo (@Sneaky_Hippo_) reported 11 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  Lainie (@SteelyLan) reported 15 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  JMWMW (@Jmw86) reported 19 minutes ago

  @Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work

• 
  Mr Briggens (@mrbriggens) reported 21 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  National_Cowboyism (@NatCowboyism) reported 25 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  Azuris (@Azuris753) reported 27 minutes ago

  @RohanKarMooN That is one of the problems why we have ****** games, management and others don't differ between Candy Crush and Starcraft. Both are games, but very different customer base, even if they overlap.

• 
  R33N (@r_esiems) reported 28 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  darkprometheus112 (@darkprometheus1) reported 29 minutes ago

  @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

• 
  BabaGod (@BabaGodBanger) reported 32 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  Yvonne Oots (@YvonneOots60013) reported 33 minutes ago

  @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 34 minutes ago

  working out or playing candy crush

• 
  Alex Minecan (@alecsandrull) reported 36 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Lensar Dawn (@Lensar_dawn) reported 37 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  Marco Capelli (@adamdived1) reported 38 minutes ago

  1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.

• 
  جلوريا (@timoteotoronja) reported 40 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Das Brute (@Justin7heBrute) reported 41 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  Katyayani Shukla (@aibytekat) reported 43 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  Adam Lyttle (@adamlyttleapps) reported 43 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 45 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  Mufaddal Khansab (@rebuildwithMK) reported 49 minutes ago

  The art of warming up. I never realised the importance of warming up until I pulled my hamstring. I am trying to get my life sorted, rebuild myself and share the journey, and it’s chaotic because there are so many options. Writing is one of the greatest passions I own, and sometimes it seems like I have nothing. Nothing comes up, no ideas, no thoughts, just nothing. Fed up, I stand up and go on a run. That’s where I pulled my hamstring. Nothing serious, but the issue was that I just didn’t warm up. Basically, I couldn’t perform. Same with my pen and paper. Couldn’t perform. Maybe I could have warmed up cognitively. But how. I thought I’d play a little Candy Crush before writing. Or Tetris. And yes, turns out you do have to warm up. Great writers do that. They take a paper and write whatever comes to them. Literally anything. The other day I wrote about, well, I don’t know how to sound not disgusting, but my problem with digestion and after digestion (phew!) And that led me to think of so many ideas. It was a drastic change. Not that writing about THAT helped me, but writing about anything before actual writing helped me warm up. Cognitive warm-up. That’s a real thing. It's the bridge between having nothing and having everything

• 
  Ellie 🎀 (@maxdeploy) reported 49 minutes ago

  @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

• 
  ✌️ (@magantifa) reported 53 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Azure 💙🩶 (@LordazureFGC) reported 54 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  Laza (@Laza_Bautista) reported 55 minutes ago

  Candy Crush working more overtime than the NYPD