Candy Crush status: app issues and outage reports

Problems detected

Users are reporting problems related to: glitches, microtransactions and online features.

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0

April 28: Problems at Candy Crush

Candy Crush is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (34%)
Microtransactions (24%)
Online Features (22%)
App Crashing (17%)
Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	3 days ago
Buford	Glitches	4 days ago
Bois-Colombes	Microtransactions	8 days ago
Isola Maggiore	Online Features	9 days ago
Overland Park	App Crashing	11 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Büsybódy (@catchmeifyoufit) reported 5 minutes ago
@Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.
Bobby (@AlabamaBobbycue) reported 12 minutes ago
Insanely funny for a few reasons. Primarily that no one <60 is playing Candy Crush, but also that the short term profit motive driven economy that his party has worked so hard to create has made it impossible for working people to afford a family. Great stuff, Ben
Batwoman 🌚😈 (@AkantaQ) reported 13 minutes ago
@CandyCrushSaga fix your bugs.
kpegelow (@kpegelow4) reported 15 minutes ago
@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
nicole (@romcnhoIidays) reported 15 minutes ago
@M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012
spicy boi (@Andre__ko) reported 17 minutes ago
@VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back
Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 17 minutes ago
And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...
AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 18 minutes ago
@Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors
ibbie💕 (@Ibukunnn__) reported 18 minutes ago
when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
Quarantino Brown (@ayo_irl) reported 23 minutes ago
@halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush
Mcsmithltd (@Mcsmithltd) reported 24 minutes ago
@IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.
Azeez Idowu (@idcabasah) reported 24 minutes ago
@real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well
Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 25 minutes ago
@PWrunner60 I mean. There’s worse problems. Like Candy Crush :)
Yusuf Hashim (@Hashimite733) reported 26 minutes ago
@CandyCrushSaga Slow and steady
D3SHAWN D. (@papa_smurf16) reported 26 minutes ago
@CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.
Liza Brits (@Liza_Brits) reported 27 minutes ago
@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
girl gremlin (@ebubny) reported 27 minutes ago
boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing
That Gamer Mom! (@ThatGamerMom1) reported 28 minutes ago
@moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There
Joy Tsai (@kiba226) reported 29 minutes ago
@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
Smokey (@SmokeyOYK) reported 41 minutes ago
@CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES
Gabriella maryunex (@Gabrielaoj14) reported 42 minutes ago
@spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore
Josh (@Josh47317281) reported 43 minutes ago
@InfinityWard Your game is broken. Rather play candy crush
Erin just wont go away. (@JFCnotagain) reported 49 minutes ago
@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 49 minutes ago
@CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.
GamingFirefighter (@GamingFirefigh1) reported 50 minutes ago
@EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.
bharat mhatre (@mhatrebharat) reported 50 minutes ago
@Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely
Spudly Tinkergton (@CaptainMcKlide) reported 51 minutes ago
@60Minutes Yeah, it's the candy crush, not the inability to feed yourself, let alone a whole *** family, while working 3 jobs.
Tanner (@The_Fifth_Don) reported 53 minutes ago
@A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?
ice jj fish (@jessicashcarti) reported 53 minutes ago
candy crush is the reason i have issues
Dave (@DE_Gifford) reported 56 minutes ago
Candy Crush is why we stopped making babies! Or, maybe its an affordability problem. Men can no longer rely on free labor from stay at home moms. It takes two to afford 2-cars, house, phones, student loans, pursuit of nuclear/singular family lifestyle (most expensive).