Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• App Crashing (23%)
• Sign in (21%)
• Online Features (16%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	12 days ago
Châtelet	Glitches	13 days ago
Brighton	Sign in	13 days ago
Paris	Online Features	13 days ago
Brighton	App Crashing	13 days ago
Avranches	Online Features	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Birch (@TBirch86) reported 3 minutes ago

  @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

• 
  Doodooballs (@poopkatana) reported 5 minutes ago

  @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

• 
  Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported 5 minutes ago

  @SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.

• 
  Medi Zerovan (@medi0) reported 9 minutes ago

  @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

• 
  bot (@blahblahlurkerb) reported 11 minutes ago

  candy crush the working class

• 
  Brian (@bed__wards) reported 14 minutes ago

  @fishstark @BenSasse Obviously he’s not saying literally candy crush is the problem. But if you ran the experiment where one half outlawed subsidizing arrested development with useless college degrees, fake jobs, birth control, hookup apps it would dominate your half on birth rate

• 
  Ben (@GWash509) reported 17 minutes ago

  @WestsideLAGuy Candy crush is just the first thing that his boomer brain could think of, but his broader point about smart phones is likely true. The problem is definitely deeper than raising costs or lack of social programs.

• 
  TanningChatum (@TanningChatumm) reported 17 minutes ago

  @transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.

• 
  Simon Acerton (@SAcerton) reported 21 minutes ago

  @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

• 
  tshi art (@ArtTshi) reported 22 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  EvilCat (@Evilkatto) reported 23 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Frapp Nasty (@FrappNasty) reported 25 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  Sourabh Gurwani (@SourabhGurwani) reported 27 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  Katyayani Shukla (@aibytekat) reported 29 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  EJ (@notthefakeEJP) reported 30 minutes ago

  @BamaDude77 @danorlovsky7 But somehow you didn’t understand how candy crush was the catch all analogy for our addiction to the virtual world leading to the issues he mentioned

• 
  BotOrNot (@KaptainPetrovs) reported 31 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  breezy (@macrocephalyy) reported 37 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 40 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 43 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Kynnigos (@kynnigos) reported 47 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  🇺🇸MestizaFuckingBitch_TK (@Mestiza_TK) reported 47 minutes ago

  To cite Candy Crush and not lack of proper maternity leave, unaffordable childcare expenses, a broken healthcare system, as the reason young women are deciding not to have babies, is infinitely insulting. @BenSasse

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 53 minutes ago

  working out or playing candy crush

• 
  Alex Minecan (@alecsandrull) reported 53 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  IGNorantReturns (@IGNorantreturns) reported 56 minutes ago

  @LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.

• 
  Florida Man (@FiftyShots) reported 57 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  GREY_WREATH (@GreyWreath) reported 58 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  dil (@khylnq) reported 60 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  Bowserguy62 (@Bowserguy621) reported 60 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 1 hour ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 1 hour ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later