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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 40% Glitches (40%)
  • 23% Microtransactions (23%)
  • 20% App Crashing (20%)
  • 14% Online Features (14%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Creil Glitches 4 days ago
Waterford Glitches 7 days ago
La Paz Glitches 8 days ago
Kansas City App Crashing 12 days ago
Laguna Niguel Glitches 14 days ago
Barcelona Microtransactions 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • JFCnotagain
    Erin just wont go away. (@JFCnotagain) reported

    @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

  • GrizzyGrey
    Baba Voss (@GrizzyGrey) reported

    This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

  • ALL_CAPS
    David Hicks (@ALL_CAPS) reported

    @embean *IT exempt from RTO* *go to office and Wi-Fi doesn’t work* *no IT on site to fix* *play Candy Crush on phone all day* *PRODUCTIVITY!*

  • jessicashcarti
    ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • Andre__ko
    spicy boi (@Andre__ko) reported

    @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

  • AkiraElrien
    SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported

    @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

  • THCyalater
    a 💕 (@THCyalater) reported

    work is so slow that I'm back in my candy crush era

  • Psycheout86
    Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported

    @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • patzcrafter
    patrick_Z_frogot to change his name back (@patzcrafter) reported

    @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • Queendemetriak
    queendemetria (@Queendemetriak) reported

    People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

  • KayleighsCreat1
    Kayleigh'sCreativeWorld (@KayleighsCreat1) reported

    @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

  • kpegelow4
    kpegelow (@kpegelow4) reported

    @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • playsbyme
    Steven (@playsbyme) reported

    .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

  • ilovepets420
    Ted "Theodore" Kaczynski (@ilovepets420) reported

    @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

  • AstinTrisha
    Trisha Astin (@AstinTrisha) reported

    @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

  • MeloettaMr
    Meowscarada Stan (@MeloettaMr) reported

    @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

  • JuhspamB
    Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • midudududududu
    bewafa (@midudududududu) reported

    @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

  • theehighest_one
    Dani Dash (@theehighest_one) reported

    Me giving lives away on candy crush when I don’t have any is literally my exact problem in life 😭😭😭

  • patriciagarrod2
    🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, Manitoba

    What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • Yemiproofficial
    𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported

    @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

  • Becky3456
    Rebecca Evans (@Becky3456) reported

    @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

  • WaveScoreGames
    marro-2k (@WaveScoreGames) reported

    The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....