Candy Crush

Is Candy Crush down?

No problems detected

If you are having issues, please submit a report below.

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 01/14/2026 17:15

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. Glitches (42%)

    Glitches (42%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Online Features (15%)

    Online Features (15%)

  4. Microtransactions (15%)

    Microtransactions (15%)

  5. Sign in (8%)

    Sign in (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesKansas City Glitches
United KingdomNormanton App Crashing
AustraliaBrisbane Online Features
FranceBrionne Glitches
South KoreaIncheon Glitches
SpainL'Ametlla del Vallès Microtransactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Mamello_hliso Mama kutlwano😍❤️ (@Mamello_hliso) reported

    Mayeni has always been the problem but yall couldn't see it because "my fave, candy crush queen" #Uthandonesthembu

  • tay_slag Taylor Slagle (@tay_slag) reported

    Candy Crush really gets me with that “swipe your stress away” like I’m on level 1,086 so I don’t think it’s working dude

  • currAm3L kila mtu akona akili? (@currAm3L) reported

    Fix your app @CandyCrushSaga some of us have no lives

  • Sadiku1947 mo bama (@Sadiku1947) reported

    @christineday123 @CandyCrushSaga They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • 1MichaelColeman Michael Coleman (@1MichaelColeman) reported

    @JamesGunn @benleemusic My wife’s family name is Pope. I assume he’s referring to those trouble makers. (Some of them have also been known to play Candy Crush and watch the occasional sporting event. I can’t wait to tell them how DAMNED they all are — Christmas is gonna get weird this year!

  • Trishy_R Trish (@Trishy_R) reported

    @downdetector anyone else having issues with Candy Crush?

  • oiburr Jamal “Rubioo” Khan (@oiburr) reported

    @CandyCrushSaga is the semi-finals working? I’m in it, but I don’t see any leaderboards or progression

  • luckypugs Diane Aniol (@luckypugs) reported

    @CandyCrushSaga I am having problems with the candy box

  • humanlouboutin louboutin 🌺 (@humanlouboutin) reported

    @ChooAmes she plays candy crush on her phone when she’s supposed to be working lol

  • de6rning T^T (@de6rning) reported

    this is not candy crush people have died bc of these problems erika

  • de6rning T^T (@de6rning) reported

    this is not candy crush people lost their jobs bc of these problems erika

  • kanufree 🅕🅡🅔🅔🅓🅞🅜 ● (@kanufree) reported

    @CandyCrushSaga My 8 years old son would do without a problem

  • laidbackin808 Dela Cruz (@laidbackin808) reported from Honolulu County, Hawaii

    @CandyCrushSaga What's going on with the Facebook connection? It's not working.

  • cspoo7 Chandrashekhar Poddar (@cspoo7) reported

    @CandyCrushSaga Same issue again and again, worst password reset experience ever.

  • unclemort8 Uncle Mort (@unclemort8) reported

    Someone needs to address the serious Candy crush addiction issues here at Quinnipiac

  • _afterglovv Eva ✨ (@_afterglovv) reported

    Was too busy sleeping and working and playing candy crush lmaooo

  • michael_trush Michael Trush (@michael_trush) reported

    At least I hope they were working...there is a possibility they were just playing Candy Crush while we wandered around the home

  • maggiewillard_ Gibby (@maggiewillard_) reported

    The connection is so bad that candy crush isn’t even working?

  • bubblewitchfan Bubble Witch Saga 1, 2, 3 (@bubblewitchfan) reported

    At least @ItsLheansCandy ain't miss a login day from Candy Crush Saga

  • NYCMelDeey MelissaDNYC (@NYCMelDeey) reported

    @King_Games @CandyCrushSaga there is a bug on level 1651 in candy crush saga that keeps giving bad boards with 1 possible move then you make that 1 move & get message that says there are no more moves & shuffles & does it over & over again. You can’t win because the bug. Pls fix

  • the59strat Karl M. Sajdera (@the59strat) reported

    @CandyCrushSaga Was in the semi finals, but by the time the app was working properly I was hours and tens of thousand of points behind. Never was able to catch up in time and didnt move on. Finished 5th or 6th. Not happy

  • mob_idsync_cliq mob_idsync_cliq (@mob_idsync_cliq) reported

    FarmVille, fantasy football and candy crush… sports bet, pornography, extortion… but suddenly people typing on the social media is a problem. #Supersonic #Lockheed

  • CMeaganmary1 Mary C (@CMeaganmary1) reported

    @khloekardashian @TheEllenShow are u on it?.....No ty lol disaster to watch painful more like it....Ellen is a friend of your moms and lives in the neighborhood she is working on trying to keep u relevant u cant do this on your own so sad ...go play Candy Crush

  • PurpleRocksStar ★Purplectra🎃Bowman★ (@PurpleRocksStar) reported

    Anyone else having issues with their #CandyCrush Mine keeps saying connection error. #CandyCrushSaga

  • C4TGVRLS ꩜ RIP Rodrick ꩜ 🎃🕸 ##; rodrick (@C4TGVRLS) reported

    @poffinn_ @CandyCrushSaga look this isn’t working out,, I feel like all you do is ignore me now I thought we had something we had a whole future planned but I guess it’s all a waste now. Goodbye candy crush saga :sobs:

  • Aniggahigh High Thoughts (@Aniggahigh) reported

    Everytime i login on candy crush, the app calls me mohammed. I've accepted that name

  • kabanevrse (@kabanevrse) reported

    everytime my wifi isn't working i just play candy crush 👍

  • KevinHorn_ K-Horn (@KevinHorn_) reported

    Nothin a lil candy crush can’t fix

  • rubyisoverparty stink runs the game (@rubyisoverparty) reported

    HELP! I got addicted to the nyt crossword app during my 7 day trial and now they want me to subscribe 😭 anyone have a login I could borrow or know of a different crossword app that is like written by smart people and doesn't look like candy crush????

  • simmerdownjojo jotaro joe$tar (@simmerdownjojo) reported

    Lmfaooo it’s such a bad day I been playing candy crush and realized it’s down. @CandyCrushSoda fix your servers