Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (29%)
• App Crashing (14%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	2 days ago
Brighton	Glitches	7 days ago
Brighton	Sign in	11 days ago
Brighton	Sign in	12 days ago
Brighton	Glitches	12 days ago
Montceaux-lès-Provins	Glitches	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 1 minute ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  TanningChatum (@TanningChatumm) reported 1 minute ago

  @transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.

• 
  30 (@prewardarkroom) reported 3 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Alex Minecan (@alecsandrull) reported 13 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 13 minutes ago

  I heard candy crush was the problem

• 
  Magpie (@Dontfeedthecrz) reported 15 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  Allegedly M (@SoAllegedly) reported 18 minutes ago

  I’m not having kids because there’s endless wars, humans are destroying the environment, healthcare is expensive, college costs are high, the housing market sucks, and I have a lot of health issues that I don’t want to pass on but yeah, candy crush.

• 
  WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported 18 minutes ago

  @TechnicallyTee You're the problem. A Candy Crush player

• 
  Buford H. Beauregard, Jr. (@BigFordBeau) reported 24 minutes ago

  @notnguyenonline No like i show up to work and do my **** and leave. It doesnt feel like a career or like im working towards anything. If i play candy crush at my desk 60% of the time so be it idgaf

• 
  ‍ ‍⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reported 24 minutes ago

  sometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.

• 
  mina 🦇 (@klausnclown) reported 25 minutes ago

  MY COMPUTA FIXED FOR FREE YESSSSS ALSO POUR ONE OUT FOR THE LADY WORKING AT THE SOCCER JERSEY STALL BC IS CRYING AND PLAYING CANDY CRUSH #AtTheMall

• 
  Mustang Sally (@Lo_rey22) reported 28 minutes ago

  lol they live bringing in some random, “hip” item that only shows how out of touch they are - avocado toast & candy crush are to blame for all our problems

• 
  Kynnigos (@kynnigos) reported 33 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  leonardoro (@leonardoro_) reported 34 minutes ago

  @acolombiadev when i hired for hbo, many candidates had used only netflix. i see no problem. when i hired for candy crush, i never cared if they played it as long as they could bring examples of other games. nowadays, working with HSMs, i am happy if someone knows what it is.

• 
  JAY JAY PA₦YA (@ComputerrWizard) reported 37 minutes ago

  lol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.

• 
  PaulituHD (@PaulituHD) reported 40 minutes ago

  @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD

• 
  Paul Kuharsky (@PaulKuharskyNFL) reported 41 minutes ago

  @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 42 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Steven B (@Steven_B_90) reported 44 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  ༺CRIS༻ (@crissuxxx) reported 45 minutes ago

  Mfcuker at the gym next to me “working out” while playing candy crush in his phone, girl thats why u still look the same from the day u walked in sis….put the phone down and lock in…..

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 46 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  Bowserguy62 (@Bowserguy621) reported 46 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

• 
  Sarah McCammon📻 (@sarahmccammon) reported 47 minutes ago

  I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

• 
  … (@taylorsfw4) reported 47 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  jeftah (@jeftahx) reported 48 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 48 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Kevin Koller (@kev61185) reported 50 minutes ago

  @Troutski__ Too much Candy Crush, Troutski. That's your problem...

• 
  Will I Am - e/acc (@SouthernWintrs) reported 51 minutes ago

  Having knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.

• 
  Katyayani Shukla (@aibytekat) reported 51 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  Matt Gerken (@matt_gerken) reported 55 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc