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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (34%)
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Glitches (32%)
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Sign in (17%)
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Online Features (17%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nürnberg |
Glitches | |
 Bourges |
App Crashing | |
 Burke |
Sign in | |
| Ville Platte |
Online Features | |
| Ville Platte |
Glitches | |
 Zapopan |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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J La
(@JLLL2011) reported
@CandyCrushSaga I’m considering deleting my personal Facebook account and leaving up a business one. Can I shift my CC ID in order to save progress? Second, if I shut FB altogether would that cause issue to my CC account? I’ve DM’d twice and no response.
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Dee
(@DeeChica1) reported
The game crushed on my Ipad and doesn'tstart since. I followedall the trouble shooting steps but no luck. I really don't want to lose my boosters by re-installing. Any other ideas? @CandyCrushSaga
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Justin Hardy 💙💛
(@Hardyboy79) reported
@HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush
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STAND WITH #HONGKONG 🇭🇰🇺🇸!!
(@KAWAISHIZUKA) reported
This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +
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Vikram Devalankar
(@VDevalankar) reported
@CandyCrushSaga I was a big fan of candy crash but I have seen pattern that player stuck in one stage and he need to buy something, without that not able to clear that stage. Might be I dot have skills, I am uninstalling this game
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Inactive
(@EyebrowDogg) reported
Candy crush isnt working and now im just sitting here actually questioning if I even have a reason anymore lol
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Fachri Pebrian Nugraha
(@fachringrh_) reported
Poop sambil main candy crush itu a6. Fix! Valid, no debat.
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Dağhan Songur Serter
(@DaghanSongur) reported
@Logitech My father bought a mouse from logitech. It worked for 11 Years straight without any problems. And now its broken. This is the model my father should get. He needs it for the speed. You need good reflexes to play candy crush and this mouse should do it.
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Sami MW
(@smad1818) reported
@CandyCrushSaga I have MS and cognitive trouble. My doctor suggested games like Candy Crush to utilize logistic reasoning. Is there anyway to get unlimited lives? I’ll even get you a doctor’s note!
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deepa kumar
(@deepaku03757895) reported
@CandyCrushSaga Could not receive and send lives, fix it soon
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sanjana s 🌠🌠
(@sanjanacutie) reported
@CandyCrushSaga Am not getting my weekly level wins since 2week ...I updated to latest version still not getting the winning gift .... & still facing that to send or ask for lives have to login again again Facebook ...Please help #CandyCrush 🍬🍬🍬🍬
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Hi-Fi Jump Ropes
(@RobDye1960) reported
@DietCoke You really ought to consider putting your ads on the BBC Global News Podcasr. If "Candy Crush Saga" can afford it, I'm sure Coke could. Working together, you could build both brands, and get people listening to an good newscast. What's not to like?
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nada sef
(@homs64) reported
@CandyCrushSaga What the problem with content content?
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sal.mo
(@ieU0D0WCNNnWmDP) reported
@CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.
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h'al
(@travestwt) reported
Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....
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Tommy Omelettes
(@tommyomelettes) reported
Hey @CandyCrushSaga when will you fix the screen for the iPhone 12 Mini? It’s annoying af.
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denies.knowledge
(@flavor_boyd) reported
Like, what do you think of when you think of your dad? Mmm well he's always working, constantly on work calls. But candy crush seems to help him forget that his life is a nightmare.
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such
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fred burley
(@freddyvegas64) reported
@CandyCrushSaga black screen on adverts, have to close app and start again losing lives fix please
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
My mother has told me that whenever she has trouble 👿 beating @CandyCrushSaga she just restarts the game on her iPhone 📱 but she’s also told me that if I have trouble 👿 beating @PokemonSwordNS then I should restart the game so I could get to level 65 @ika_po
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Danny Zahn
(@DannyZahn3) reported
COVID has made my productivity levels skyrocket honestly. I’m on level 1006 of Candy Crush and Prestige 3 on the new Call of Duty, watched Game of Thrones all the way through again and managed to lose questionable amounts of money betting on the NFL. All while working a 9-5 job.
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MsGlaser
(@Msglaser1) reported
@CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.
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ThatOneStrawHat
(@blackshadow2146) reported
@TheHeartlesskii The frozen pre minigame (escaping from the ice monster) was NOT fun but the post minigame where you collect stuff and sleigh around was super fun for me tho, remi.....dunno what to say the minigame was broken sometimes and as for the acre woods.....candy crush joins kh
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James❌❌❌
(@JamessRXXX) reported
@CandyCrushSaga Better fix the problem with receiving lives???
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
@CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.
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Kim Richards
(@KimGurka) reported
@Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.
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ya boi
(@TonyDutchXX) reported
Crash bandicoot ran so subway surfers could walk in the same way blitz Jewels did for candy crush
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Asterion
(@fia_lmpevo7) reported
@geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?
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Mica
(@micaofficial_) reported
I always wait to work on my assignments 24 hours prior to the due date &then I stress! I did try working on it and ended up shopping, playing candy crush (yes I still play that game)&now I have 12 hours left to turn in my final project and I’m on Twitter. How mf toxic am I?!
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Selim
(@seliMEOW) reported
so my dad isn't getting health or whatever on Candy Crush, i tried to fix it for him MANY times but i can't figure it out dad: lashou aam bt rouh aal jemaa exCUSE ME?