1. Home
  2. Companies
  3. Candy Crush
Candy Crush

Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 42% Glitches (42%)
  • 23% Sign in (23%)
  • 19% App Crashing (19%)
  • 8% Online Features (8%)
  • 8% Microtransactions (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Brighton Glitches 2 hours ago
Montceaux-lès-Provins Glitches 17 hours ago
Delhi App Crashing 4 days ago
Montélimar App Crashing 5 days ago
Jujurieux Glitches 14 days ago
Boppard Glitches 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • YamanishiM1
    Yamanishi 👾 (@YamanishiM1) reported

    @IdleSloth84_ Honestly, it seems that management over Xbox Studios and Bethesda was the main issue. For sure some employee redundancy led to layoffs, but I don't know if Xbox would be better or worse w/o ABK. At least, CoD before BO7, Warzone and Candy Crush probably brought some money.

  • DadJr7
    St James (@DadJr7) reported

    I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

  • junejamkanju
    Anju Juneja🇮🇳 (@junejamkanju) reported

    Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

  • khylnq
    dil (@khylnq) reported

    @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

  • DekuTier14598
    Street-tier_Deku (@DekuTier14598) reported

    @Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.

  • Koko21100
    Koko210 (@Koko21100) reported

    @cappytainswag @shitpost_2049 They play games as much as your auntie plays Candy Crush imo. Not judging, play what you want, but they dismiss the entire OS because their 2-3 zoomer sweat farms are purposely blocked on it. People who play gameS plural would not have many issues at all.

  • Bowserguy621
    Bowserguy62 (@Bowserguy621) reported

    @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

  • SassySouthBlond
    Sassy Southern Blonde (@SassySouthBlond) reported

    @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

  • LegateSprinkles
    Bobert (@LegateSprinkles) reported

    @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

  • taylorsfw4
    (@taylorsfw4) reported

    @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

  • NCarolinian34
    Stone Choir Respecter (@NCarolinian34) reported

    @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

  • Silverhawktm73
    Silver Hawk (@Silverhawktm73) reported

    @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

  • Alekakisss
    Alengyeon (@Alekakisss) reported

    Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

  • springbonni1987
    Springbonni1987 (@springbonni1987) reported

    Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

  • lunar_dysphoria
    Lunar dysphoria (@lunar_dysphoria) reported

    Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

  • Aiism_Priest
    Aidealist 🧙‍♂️ (@Aiism_Priest) reported

    @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

  • BobaCyclist
    Boba Cyclist 정 (@BobaCyclist) reported

    The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • SoAllegedly
    Allegedly M (@SoAllegedly) reported

    I’m not having kids because there’s endless wars, humans are destroying the environment, healthcare is expensive, college costs are high, the housing market sucks, and I have a lot of health issues that I don’t want to pass on but yeah, candy crush.

  • maxdeploy
    Ellie 🎀 (@maxdeploy) reported

    @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

  • ImaginaryVoid
    Void (@ImaginaryVoid) reported

    An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

  • _HugoHerts
    HugoHerts (@_HugoHerts) reported

    Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

  • ArtTshi
    tshi art (@ArtTshi) reported

    @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

  • KMH_Stories
    KHudsonStories (@KMH_Stories) reported

    Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

  • FrappNasty
    Frapp Nasty (@FrappNasty) reported

    @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

  • magantifa
    ✌️ (@magantifa) reported

    @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

  • 415penisenvy
    Penis Envy (@415penisenvy) reported

    Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

  • YvonneOots60013
    Yvonne Oots (@YvonneOots60013) reported

    @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

  • j1s0l4_
    ademiji💗 (@j1s0l4_) reported

    This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

  • NickGomenis
    Participator (@NickGomenis) reported

    @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue