Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (14%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	4 days ago
Waterford	Glitches	7 days ago
La Paz	Glitches	8 days ago
Kansas City	App Crashing	12 days ago
Laguna Niguel	Glitches	14 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erin just wont go away. (@JFCnotagain) reported 3 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  Baba Voss (@GrizzyGrey) reported 5 minutes ago

  This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

• 
  David Hicks (@ALL_CAPS) reported 8 minutes ago

  @embean *IT exempt from RTO* *go to office and Wi-Fi doesn’t work* *no IT on site to fix* *play Candy Crush on phone all day* *PRODUCTIVITY!*

• 
  ice jj fish (@jessicashcarti) reported 12 minutes ago

  candy crush is the reason i have issues

• 
  承⁷ (@nigiriwaste) reported 12 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Rob (Burner lol) (@lostheel) reported 13 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  spicy boi (@Andre__ko) reported 14 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 17 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  a 💕 (@THCyalater) reported 17 minutes ago

  work is so slow that I'm back in my candy crush era

• 
  Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported 21 minutes ago

  @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

• 
  Fernando (@FernsVacaNieto) reported 30 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  patrick_Z_frogot to change his name back (@patzcrafter) reported 30 minutes ago

  @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

• 
  ProReborn (@ProRebornYT) reported 31 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  queendemetria (@Queendemetriak) reported 34 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 38 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  kpegelow (@kpegelow4) reported 39 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Gabriella maryunex (@Gabrielaoj14) reported 41 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  Steven (@playsbyme) reported 41 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Ted "Theodore" Kaczynski (@ilovepets420) reported 42 minutes ago

  @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

• 
  Trisha Astin (@AstinTrisha) reported 44 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Meowscarada Stan (@MeloettaMr) reported 46 minutes ago

  @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

• 
  Juhspam ***** (@JuhspamB) reported 46 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  bewafa (@midudududududu) reported 47 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  Dani Dash (@theehighest_one) reported 51 minutes ago

  Me giving lives away on candy crush when I don’t have any is literally my exact problem in life 😭😭😭

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 53 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  Suyash Upadhyaya (@SuyashU) reported 53 minutes ago

  At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

• 
  Scarlett (@CarolineA_M) reported 54 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 55 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  Rebecca Evans (@Becky3456) reported 56 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  marro-2k (@WaveScoreGames) reported 1 hour ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....