Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	3 days ago
Lyon	Glitches	28 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will I Am - e/acc (@SouthernWintrs) reported 3 minutes ago

  Having knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.

• 
  Nova (@NovaUrepta) reported 7 minutes ago

  @itzKronuzz They should be working on Candy Crush, not Call of Duty.

• 
  Silver Hawk (@Silverhawktm73) reported 7 minutes ago

  @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

• 
  Medi Zerovan (@medi0) reported 10 minutes ago

  @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

• 
  Mad Meon (@AndrssTerranova) reported 10 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  tshi art (@ArtTshi) reported 11 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Edgy Boi (@Deadfool6969) reported 11 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  Anish Moonka (@anishmoonka) reported 13 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Johnny Utah (actual surfer) (@_perlstein) reported 15 minutes ago

  BPD love working detail on Grateful Dead and Phish shows at Fenway Park because they get paid to stand around playing Candy Crush while raking in overtime to look intimidating in the presence of the worst affluent people imaginable that are tripping *****

• 
  🥚 e-GG🥚 (@wjsilver) reported 15 minutes ago

  @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

• 
  Lainie (@SteelyLan) reported 16 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported 22 minutes ago

  @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

• 
  Jignesh (@jig_corp) reported 23 minutes ago

  Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

• 
  JAY JAY PA₦YA (@ComputerrWizard) reported 25 minutes ago

  lol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.

• 
  Ethan Winters (@EthanWinters529) reported 33 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Adam Lyttle (@adamlyttleapps) reported 34 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 35 minutes ago

  working out or playing candy crush

• 
  Katyayani Shukla (@aibytekat) reported 36 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  Qilogram (@yukiesinfeb) reported 36 minutes ago

  My friend having crash out in the morning just because she cant defeat candy crush and start saying "candy crush is P2W"

• 
  sasha ࣪𖤐.ᐟ (@sashitape) reported 44 minutes ago

  Candy crush needs to fix itself ASAP

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 44 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  The Welder (@RadiatedEngine) reported 44 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 44 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  Will I Am - e/acc (@SouthernWintrs) reported 45 minutes ago

  @photo_matt "Why did Candy Crush replace Bejeweled?" --> This is likely more of a business than an art question (though I am willing to be wrong here). I don't think making money off of art is bad. Art doesn't have to be L'shem Shamayim. I think one of the biggest problems in classical music right now is that they make their money off of grants and institutional patrons instead of from ticket, concession sales, tours, and merchandise. It warps the entire incentive structure and is the reason why modern opera is largely crap. Some of the greatest art is/was made to satisfy consumer or individual patrons. But I think there is a difference when you are pandering to lowest common denominator human (I mean be real with Candy Crush, any 3rd worlder with a phone can play it) and when your art is aimed towards people that have more of an intelligent/intellectual base.

• 
  val kopi (@valeorant) reported 46 minutes ago

  @n0nchlant1 login candy crush

• 
  EXOTIC (@Maddie_Lynni) reported 51 minutes ago

  @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

• 
  Kai - Briefing Block (@briefing_block_) reported 56 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  Azure 💙🩶 (@LordazureFGC) reported 57 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  LettersFromAustralia 💜🐭 (@LettersFromOz) reported 60 minutes ago

  @RosieM1276203 revealing video, especially as he was describing the problems he sees as a Vet, and all the while they are looking at their phones and scrolling. Or playing Candy Crush. not listening at any rate

• 
  BabaGod (@BabaGodBanger) reported 1 hour ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up