Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	14 hours ago
Buford	Glitches	2 days ago
Bois-Colombes	Microtransactions	6 days ago
Isola Maggiore	Online Features	7 days ago
Overland Park	App Crashing	9 days ago
Barcelona	Microtransactions	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dalal M (@Dalalism) reported 27 seconds ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

• 
  承⁷ (@nigiriwaste) reported 2 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Brandan Smith (@Airvhan) reported 4 minutes ago

  @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

• 
  Fernando (@FernsVacaNieto) reported 5 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  MELBA WILSON (@MELBAWILSO99393) reported 6 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  matt (@mattprobably) reported 7 minutes ago

  @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.

• 
  kpegelow (@kpegelow4) reported 16 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Josh (@Josh47317281) reported 17 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  👑Chukwuemeka (@Olafthegodd) reported 17 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  Rebecca Evans (@Becky3456) reported 22 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  La_Ona (@ke_kgato) reported 24 minutes ago

  Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

• 
  henny💋 (@israelselah) reported 25 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  Steven Theisen (@stheisen21) reported 27 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Bee (@BeeGooner_) reported 30 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  Mike Mullis - Next Level Gaming (@NLGMullis) reported 30 minutes ago

  @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

• 
  Smokey (@SmokeyOYK) reported 32 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  Splavid Ganderbar (@SplavidG) reported 32 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 34 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  Frank vega (@frank_vega_cl) reported 35 minutes ago

  @svpino I’ve done 4 in a cmux screen, feels like operating a playstation 2 or candy crush rather than working. Not to mention mixed results and then the de-slop stage

• 
  Peppino Spaghetti (@Anxious_Italian) reported 40 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  Quarantino Brown (@ayo_irl) reported 43 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  That Gamer Mom! (@ThatGamerMom1) reported 44 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  Viral Vinnie (@viralvinnie) reported 45 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  ᅠ𝐛𝐥𝐮𝐞—𝗂͟𝗇͟𝖿͟𝖾͟𝗋͟𝗇͟𝗈 (@eclipsedies) reported 48 minutes ago

  maybe candy crush will fix my demons .

• 
  dumpling (@lovejinkie) reported 51 minutes ago

  the sound on my candy crush isn’t working :(

• 
  Erin just wont go away. (@JFCnotagain) reported 55 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  ev | perlah and cassie hung off (@pearsonm4v) reported 57 minutes ago

  @alfaroisms I’m starting to think you’re the one with a candy crush problem

• 
  Luciana Schreier (@Lu_315) reported 57 minutes ago

  Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 58 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  Terminé Bonsoir (@DeesseKay) reported 60 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.