Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• App Crashing (26%)
• Sign in (24%)
• Online Features (8%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Jujurieux	Glitches	8 days ago
Boppard	Glitches	8 days ago
Torrington	Glitches	8 days ago
Cametá	Sign in	8 days ago
Paulista	App Crashing	19 days ago
Rondonópolis	Microtransactions	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KHudsonStories (@KMH_Stories) reported 1 minute ago

  Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 3 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  TheNardz (@nardz_the) reported 3 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  Sir Faxmachine (@SirFaxmachine) reported 6 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 7 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Techguy (@paradoxx97) reported 9 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 13 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  SneakyHippo (@Sneaky_Hippo_) reported 14 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  craig shostak (@mymets86) reported 17 minutes ago

  @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

• 
  Will I Am - e/acc (@SouthernWintrs) reported 18 minutes ago

  @photo_matt "Why did Candy Crush replace Bejeweled?" --> This is likely more of a business than an art question (though I am willing to be wrong here). I don't think making money off of art is bad. Art doesn't have to be L'shem Shamayim. I think one of the biggest problems in classical music right now is that they make their money off of grants and institutional patrons instead of from ticket, concession sales, tours, and merchandise. It warps the entire incentive structure and is the reason why modern opera is largely crap. Some of the greatest art is/was made to satisfy consumer or individual patrons. But I think there is a difference when you are pandering to lowest common denominator human (I mean be real with Candy Crush, any 3rd worlder with a phone can play it) and when your art is aimed towards people that have more of an intelligent/intellectual base.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 23 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  EvilCat (@Evilkatto) reported 23 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Steven B (@Steven_B_90) reported 23 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  Yvonne Oots (@YvonneOots60013) reported 24 minutes ago

  @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

• 
  NOVA.100M (@SpACeSHipKidDD_) reported 33 minutes ago

  Candy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy

• 
  National_Cowboyism (@NatCowboyism) reported 34 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  Boba Cyclist 정 (@BobaCyclist) reported 34 minutes ago

  The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

• 
  ayv4zyan (@ayv4zyan) reported 35 minutes ago

  Makes sense — it's not much better on the consumer side either. Windows keeps "fixing" the wrong things: Windows 8: ugly design → backlash. Windows 10: fixed it → everyone happy. Logical next step for Windows 11? Fix bugs. Cut bloat. Speed it up. What did Microsoft do instead? Redesigned it all over again. 🙃 The actual to-do list sat there, untouched: • Start menu — stripped down, centered by default, less customizable than 2015's version • Ads — built into the Start menu and lock screen. A $2,000 laptop that also sells you Candy Crush. • Copilot — wedged into every corner, nobody asked • TPM 2.0 — legit security call. But ditching old hardware was the perfect excuse to also ditch the legacy code behind it and ship something leaner. Instead: more bloat, and a higher entry price. Somehow this counts as "innovation."

• 
  Ange (@Ange1736496) reported 35 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  HugoHerts (@_HugoHerts) reported 38 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  Ostateman (@Ostateman2) reported 43 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  Unc McTight (6'2") (@boomerton35) reported 45 minutes ago

  @jakehmccoy Country is being looted and has been for 30 years thats the problem His interview is an effort to deny that by blaming candy crush lol

• 
  Doodooballs (@poopkatana) reported 45 minutes ago

  @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

• 
  Boney R. (@boney2r) reported 46 minutes ago

  A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

• 
  Anish Moonka (@anishmoonka) reported 48 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 50 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

• 
  Alengyeon (@Alekakisss) reported 54 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  Naran Row-Spaulding (@NRSmaine) reported 55 minutes ago

  @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

• 
  Thomas Birch (@TBirch86) reported 57 minutes ago

  @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

• 
  Mad Meon (@AndrssTerranova) reported 59 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?