Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (42%)
• Sign in (25%)
• App Crashing (17%)
• Online Features (8%)
• Microtransactions (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	16 days ago
Brighton	Glitches	22 days ago
Brighton	Sign in	25 days ago
Brighton	Sign in	26 days ago
Brighton	Glitches	26 days ago
Montceaux-lès-Provins	Glitches	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tshi art (@ArtTshi) reported 7 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  brian (@brianonhere) reported 7 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  Hajile Ibushi (@HajileIbushi) reported 10 minutes ago

  @Tokka685747 @ShitpostRock Games are still male dominated. If you remove mobile gamers, you go back to the same numbers before. Problem is when candy crush players are being used to justify changes to streetfighter.

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 15 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 15 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 21 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 21 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported 22 minutes ago

  @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

• 
  … (@taylorsfw4) reported 23 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  Stone Choir Respecter (@NCarolinian34) reported 24 minutes ago

  @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

• 
  ayv4zyan (@ayv4zyan) reported 27 minutes ago

  Makes sense — it's not much better on the consumer side either. Windows keeps "fixing" the wrong things: Windows 8: ugly design → backlash. Windows 10: fixed it → everyone happy. Logical next step for Windows 11? Fix bugs. Cut bloat. Speed it up. What did Microsoft do instead? Redesigned it all over again. 🙃 The actual to-do list sat there, untouched: • Start menu — stripped down, centered by default, less customizable than 2015's version • Ads — built into the Start menu and lock screen. A $2,000 laptop that also sells you Candy Crush. • Copilot — wedged into every corner, nobody asked • TPM 2.0 — legit security call. But ditching old hardware was the perfect excuse to also ditch the legacy code behind it and ship something leaner. Instead: more bloat, and a higher entry price. Somehow this counts as "innovation."

• 
  Mr Briggens (@mrbriggens) reported 29 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  Ararara Lebortini (@lebortini96910) reported 30 minutes ago

  @SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig

• 
  Ange (@Ange1736496) reported 33 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  G. Spanakopoulos (@Spanakopoulos) reported 33 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

• 
  darkprometheus112 (@darkprometheus1) reported 35 minutes ago

  @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

• 
  ademiji💗 (@j1s0l4_) reported 35 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 37 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  mmm...lemonheads (@mmm_lemonheads) reported 37 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  tshi art (@ArtTshi) reported 39 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Edgy Boi (@Deadfool6969) reported 41 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 42 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  Adam Lyttle (@adamlyttleapps) reported 42 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Frapp Nasty (@FrappNasty) reported 43 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  30 (@prewardarkroom) reported 44 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Flupp1 (@Flupp1) reported 45 minutes ago

  @GbolahanJu31497 we got a problem with this but we dont got a problem if some higher ups plays ******* candy crush in his comfy office while **** hit the fan on the work floor.

• 
  Mike (@dillpicklemike) reported 45 minutes ago

  @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

• 
  Anish Moonka (@anishmoonka) reported 50 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  JAY JAY PA₦YA (@ComputerrWizard) reported 54 minutes ago

  lol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.

• 
  The Welder (@RadiatedEngine) reported 58 minutes ago

  Back to playing candy crush. He may have a problem-