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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (40%)
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Glitches (28%)
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Sign in (17%)
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Online Features (13%)
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Microtransactions (2%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| Slough |
App Crashing | |
 Élancourt |
Online Features | |
| Toulouse |
Glitches | |
 Lliçà de Vall |
Glitches | |
 Siegburg |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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😍Derek😎
(@djspapa) reported
@CandyCrushSaga Why doesn’t the chocolate box event feature work anymore? Been getting “cannot connect with server” msg for the last five days now. Can you fix this bug please? 🤔
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Vishal Kataria
(@kat_vish) reported
@geekyranjit Lol seriously these specs at 6k ?? Even candy crush will crash in this phone.
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greg stone blue check mark
(@gregstone_) reported
Anytime i take a long time in a public bathroom I come out and say “the toilet is broken but i think i fixed it” so i look like a hero instead of a guy who was just playing candy crush for 20 minutes
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Brooke
(@gretchenbrooke0) reported
"Look whose working hard and staying late!" no. there is an accident on the interstate. I cannot play candy crush in traffic, I can however play it in my office while I wait for the crash to go away.
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kon_ppt
(@KonPpt) reported
@King_Games I am trying to change my candy crush password but the email sent to me states error. Could you help me out?
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tuftedpuffin, esq.
(@tufpuffin) reported
@CandyCrushSaga is it still not working? because its still not working for me...
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Rich BASH_SILENCE_DEPRECATION_WARNING Mintz
(@richmintz) reported
In the case of the illegal truck at the top of this thread, it’s parked in front of a public institution whose staff affirmatively want the problem addressed, officers are playing Candy Crush less than 5 minutes away in every direction, in what world is that difficult?
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jazzRodeo
(@jazzRodeo) reported
@jdickerson Sorry John, all the techs are working on meta-Candy Crush right now.
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scram
(@samfrancess) reported
Everyone who thought that dune was too slow is an iPad baby go play some candy crush goo goo gaga
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Tori Walker
(@T_walkk) reported
i have issues dude, im on level 9,133 on candy crush😴 never gotta question my loyalty lmao
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga @TwangerStudios FYI - issue is still ongoing and preventing me from changing my password. I had reinstalled the app and can't get back in via my King account. When I connect via Facebook all of my history of special candies, etc. is gone, so I am assuming they're all under my King account.
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RayGrifter
(@USPSInBikeLanes) reported
@erinmdurkin I'm sure this 26% of NYPD cops are the ones we see parked up for 6 hours playing Candy Crush every day. They weren't working anyway.
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Phil
(@PhilWeaks) reported
@Stylosa Yo when Candy Crush is leading your cause...**** needs to be reviewed , I've been a fanboy of OW since it's launch but **** Blizzard let them put out more half *** products. Working on a game for over 6 years is insane , Elon musk developed a plan for space travel in half thetime
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— KURT
(@EYESlNTHESKY) reported
@WRLDSGREATSTGMA That is need to know basis. You don't need to know. And you left your login on my laptop last week. What is the Candy Crush? Teamwork! :)
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big baby 🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭
(@missjacklene) reported
who else have a problem connecting their candy crush game to their facebook/ meta account?
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Trish
(@Trishy_R) reported
@downdetector anyone else having issues with Candy Crush?
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Joshuah B Geolina
(@THEGAME11056) reported
@roblox down it has been 5 Hours Why is it Not working still like Wth I am bored Because of the crash i am playing candy crush like wth
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Jackson Avery.
(@OhioV1) reported
On a PACKED train back from a wedding in Bristol, change at Birmingham. Watching Grey’s Anatomy and noticed this guy’s hands and right foot were shaking whilst he was playing Candy Crush. Looked like a neuro problem so kept an eye on him.
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hailey
(@thehaileymillss) reported
Up 106 levels on candy crush for the app to crash and lose all my boosters
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Cat Jenkins
(@CatJenkins20) reported
@CandyCrushSaga Two days later & there's no fix yet.
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga I received the same form earlier and sent in the issue. The response I received did not address the problem, and after I replied to that email (which the email said to do) there has been no additional response.
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Gary the Gatypus
(@superajules_) reported
Damn I forgot to login to candy crush over the weekend and lost my 70 day streak 😭
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Diane Aniol
(@luckypugs) reported
@CandyCrushSaga I am having problems with the candy box
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Dan Lisden | Professional Gaslighter
(@lisdenbishops) reported
@vetomobishops @ScalednClikkie @nillsbishops all i do is play candy crush and tweet :( need my younger residents to fix the interwebs because i don’t know how to do it
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AutomaticSupasonic💚
(@janegotmary) reported
I wonder when the shackles Candy Crush has on me will be broken, it’s been over a decade
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Gibby
(@maggiewillard_) reported
The connection is so bad that candy crush isn’t even working?
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Mike Lavender
(@themikelavender) reported
@SteveMartinToGo It was so fun to have in the background while I was on my phone playing Candy Crush that I’m going to ask my sister for her Hulu login again and actually watch it. Good job! 👍🔎👀
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j
(@JamesColinP_) reported
Spent the whole day playing candy crush instead of working xDxDxD
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florence🍃@ ALCHEMY STARS CH.10 SOON
(@symphonyoflugia) reported
@SkadisHusband crash fever, tldr fgo and candy crush thrown together in a single pot
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the bugaboo
(@yarthkins) reported
i hate when i use all my good data and and stuck with the slow stuff for weeks bc i get /really/ into mobile games like fruit ninja and candy crush