Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (41%)
• Sign in (23%)
• App Crashing (23%)
• Online Features (9%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	7 hours ago
Lyon	Glitches	26 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 0 seconds ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  Adam Lyttle (@adamlyttleapps) reported 1 minute ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  BabaGod (@BabaGodBanger) reported 2 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  The Welder (@RadiatedEngine) reported 2 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  ojere (@OjereHighstar) reported 6 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

• 
  EvilCat (@Evilkatto) reported 10 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Mad Meon (@AndrssTerranova) reported 16 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported 18 minutes ago

  @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

• 
  Optimum (@Optimumvibez) reported 19 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Ellie 🎀 (@maxdeploy) reported 22 minutes ago

  @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

• 
  Azure 💙🩶 (@LordazureFGC) reported 22 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  sugar (@givemommymon3y) reported 24 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 25 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  DJH32X (@DJH32X) reported 25 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  Harshad Mehta (@mehtahershey101) reported 29 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  Ethan Winters (@EthanWinters529) reported 33 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 33 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  … (@taylorsfw4) reported 34 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  جلوريا (@timoteotoronja) reported 34 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Boney R. (@boney2r) reported 35 minutes ago

  A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

• 
  Lord Vigilant (@Lord_Vigilant_) reported 36 minutes ago

  @Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS

• 
  Yamanishi 👾 (@YamanishiM1) reported 39 minutes ago

  @IdleSloth84_ Honestly, it seems that management over Xbox Studios and Bethesda was the main issue. For sure some employee redundancy led to layoffs, but I don't know if Xbox would be better or worse w/o ABK. At least, CoD before BO7, Warzone and Candy Crush probably brought some money.

• 
  Magpie (@Dontfeedthecrz) reported 40 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  National_Cowboyism (@NatCowboyism) reported 43 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  mmm...lemonheads (@mmm_lemonheads) reported 44 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  Yvonne Oots (@YvonneOots60013) reported 49 minutes ago

  @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

• 
  IGNorantReturns (@IGNorantreturns) reported 49 minutes ago

  @LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.

• 
  Luís Carlos Zardo (@ImpactSuit) reported 53 minutes ago

  @Pirat_Nation The problem is, Candy Crush is the only reference she has...

• 
  craig shostak (@mymets86) reported 53 minutes ago

  @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

• 
  Ararara Lebortini (@lebortini96910) reported 54 minutes ago

  @SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig