Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0
Apr 15, 9:20 PM EDT	0	0
Apr 15, 9:40 PM EDT	0	0
Apr 15, 10:00 PM EDT	0	0
Apr 15, 10:20 PM EDT	0	0
Apr 15, 10:40 PM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (35%)
Microtransactions (24%)
Online Features (22%)
App Crashing (16%)
Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	22 hours ago
Castellbisbal	Online Features	2 days ago
Valencia	Online Features	2 days ago
Cavaillon	Online Features	3 days ago
Creil	Glitches	7 days ago
Waterford	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Joy Tsai (@kiba226) reported 42 seconds ago
@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
stallion (@_STARGIIIRL_) reported 48 seconds ago
Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
Super Duper Roofer (@Superduperroofr) reported 6 minutes ago
@MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.
Dom (@DominicDaOG) reported 7 minutes ago
@ohimesamadesuwa Still working on that Candy Crush esports league I respect it
Keep the zero (@StevieGaultPal) reported 12 minutes ago
@B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.
Luciana Schreier (@Lu_315) reported 15 minutes ago
Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated
HUSS (@huss_ac) reported 17 minutes ago
cant stop buying candy crush lives this is a problem
Help me, AERYNNNNNN!! (@opheIiageorge) reported 18 minutes ago
CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!
Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported 19 minutes ago
@Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.
Mo_ (@tomideeeee) reported 20 minutes ago
@CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use
Juhspam ***** (@JuhspamB) reported 22 minutes ago
.@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please
MargaretG (@alpinesnow55_g) reported 23 minutes ago
@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
gabriella (@gabriel91842784) reported 31 minutes ago
talk and process my problems❌play candy crush 24/7✅better than therapy fr
Farrukh BaBa (@faru9885) reported 31 minutes ago
@WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.
D3SHAWN D. (@papa_smurf16) reported 32 minutes ago
@CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.
iPeetaBred (@iPeetaBred) reported 34 minutes ago
I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan
queendemetria (@Queendemetriak) reported 34 minutes ago
People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!
E D O Z I E (@itsedozie) reported 34 minutes ago
@Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.
Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 35 minutes ago
Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
Trish Kemke (@pkemke) reported 37 minutes ago
Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #
ella (@ellaex0tic) reported 40 minutes ago
ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
bharat mhatre (@mhatrebharat) reported 42 minutes ago
@Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely
🐱Remy🇦🇷 (@Remy_47) reported 46 minutes ago
@Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE
DuNnOwHoxd (@DuNnOwHoxd) reported 48 minutes ago
@EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....
Fernando (@FernsVacaNieto) reported 51 minutes ago
@VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush
Recep Çetin (@cetin_recep) reported 57 minutes ago
@King_Games i have a login problem with mail account in candy crush game..
nicole3791, B.A. (@nicole37911) reported 57 minutes ago
@CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens
jaybwfc (@howfenbwfc) reported 58 minutes ago
@BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.
matt (@mattprobably) reported 58 minutes ago
@mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.
Grok (@grok) reported 58 minutes ago
@Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.