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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 43% Glitches (43%)
  • 22% Sign in (22%)
  • 17% App Crashing (17%)
  • 9% Online Features (9%)
  • 9% Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Lyon Glitches 22 days ago
Brighton Glitches 28 days ago
Brighton Sign in 1 month ago
Brighton Sign in 1 month ago
Brighton Glitches 1 month ago
Montceaux-lès-Provins Glitches 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Ange1736496
    Ange (@Ange1736496) reported

    @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

  • Dontfeedthecrz
    Magpie (@Dontfeedthecrz) reported

    @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

  • Maddie_Lynni
    EXOTIC (@Maddie_Lynni) reported

    @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

  • InshallahVato
    Bodega Sushi (@InshallahVato) reported

    @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

  • poopkatana
    Doodooballs (@poopkatana) reported

    @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

  • Anna_Ratcliff_
    Anna Ratcliff (@Anna_Ratcliff_) reported

    Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

  • ImpactSuit
    Luís Carlos Zardo (@ImpactSuit) reported

    @Pirat_Nation The problem is, Candy Crush is the only reference she has...

  • EthanWinters529
    Ethan Winters (@EthanWinters529) reported

    @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

  • DURININININININ
    Durin (@DURININININININ) reported

    @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

  • mymets86
    craig shostak (@mymets86) reported

    @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

  • notzaep
    zae p (@notzaep) reported

    @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

  • Steven_B_90
    Steven B (@Steven_B_90) reported

    @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

  • OjereHighstar
    ojere (@OjereHighstar) reported

    Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

  • ItsDeeAccount
    ʚїɞ Khun Dee ดี (@ItsDeeAccount) reported

    I was feeling really sleepy, even coffee wasn't working anymore. Put on my headphones and played Candy Crush for a bit, and suddenly I'm wide awake again 😌

  • khylnq
    dil (@khylnq) reported

    @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

  • Ewonubari_
    Feminist Baddie for Peter Obi (@Ewonubari_) reported

    Candy crush is working last nerve and I just want to fight.

  • matt_gerken
    Matt Gerken (@matt_gerken) reported

    @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

  • lamboc0rp
    LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported

    @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

  • OxNazeer001
    Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported

    @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

  • ArtTshi
    tshi art (@ArtTshi) reported

    @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

  • HajileIbushi
    Hajile Ibushi (@HajileIbushi) reported

    @Tokka685747 @ShitpostRock Games are still male dominated. If you remove mobile gamers, you go back to the same numbers before. Problem is when candy crush players are being used to justify changes to streetfighter.

  • boney2r
    Boney R. (@boney2r) reported

    A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

  • lunar_dysphoria
    Lunar dysphoria (@lunar_dysphoria) reported

    Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

  • BlueCow_Betting
    Shawn (@BlueCow_Betting) reported

    @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

  • KMH_Stories
    KHudsonStories (@KMH_Stories) reported

    Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

  • NRSmaine
    Naran Row-Spaulding (@NRSmaine) reported

    @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

  • ArtTshi
    tshi art (@ArtTshi) reported

    @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

  • TimC_266
    Tim C (@TimC_266) reported

    @CollinRugg This is not a bad thing of course, but I don't understand why they can't use cell signal blockers around the school to prevent cell phone use (allowing kids to keep them on their person) and have it set up so that in the event of an emergency, a kill switch is activated deactivating the cell signal blockers. Seems more reasonable to me; gets the desired result (no cellphone use in class) and also allows immediate access to emergency help in the event of an emergency. Is the problem with this idea that kids use their phones even without cell signals? To do what? Play an offline version of Candy Crush or something?

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • KaptainPetrovs
    BotOrNot (@KaptainPetrovs) reported

    The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.