Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (22%)
• App Crashing (17%)
• Online Features (9%)
• Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	17 days ago
Brighton	Glitches	23 days ago
Brighton	Sign in	26 days ago
Brighton	Sign in	27 days ago
Brighton	Glitches	27 days ago
Montceaux-lès-Provins	Glitches	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Minecan (@alexpagepilot) reported 54 seconds ago

  meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

• 
  mae & that 🫐 (@4everbronzelix) reported 1 minute ago

  I thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun

• 
  Adam Lyttle (@adamlyttleapps) reported 3 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Hajile Ibushi (@HajileIbushi) reported 4 minutes ago

  @Tokka685747 @ShitpostRock Games are still male dominated. If you remove mobile gamers, you go back to the same numbers before. Problem is when candy crush players are being used to justify changes to streetfighter.

• 
  Luís Carlos Zardo (@ImpactSuit) reported 8 minutes ago

  @Pirat_Nation The problem is, Candy Crush is the only reference she has...

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 9 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  K (@scyksz) reported 10 minutes ago

  @panda_casts After working on squadbusters, I'd assume one would probably react to a candy crush update with a similar excitement

• 
  EXOTIC (@Maddie_Lynni) reported 17 minutes ago

  @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

• 
  Shawn (@BlueCow_Betting) reported 19 minutes ago

  @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

• 
  Ryland Grace (the one with the sick mullet) (@SadOldSpaceMan) reported 19 minutes ago

  @1Hope4Human1ty I’m hiding in a hole in the beach playing Candy Crush, loneliness is the least of my problems at the moment.

• 
  Optimum (@Optimumvibez) reported 21 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Silver Hawk (@Silverhawktm73) reported 22 minutes ago

  @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

• 
  power_mac (@PJJMD) reported 28 minutes ago

  @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

• 
  Ethan Winters (@EthanWinters529) reported 28 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Mike Chong (@realMikeChong) reported 29 minutes ago

  another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 32 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 33 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

• 
  Pixel Operative (@PixelOperative) reported 36 minutes ago

  Is this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.

• 
  Mama Moose🫎 (@Cqtheresa) reported 36 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  tshi art (@ArtTshi) reported 38 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  جلوريا (@timoteotoronja) reported 39 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Azuris (@Azuris753) reported 41 minutes ago

  @RohanKarMooN That is one of the problems why we have ****** games, management and others don't differ between Candy Crush and Starcraft. Both are games, but very different customer base, even if they overlap.

• 
  Harshad Mehta (@mehtahershey101) reported 44 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  G. Spanakopoulos (@Spanakopoulos) reported 45 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

• 
  30 (@prewardarkroom) reported 46 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Lainie (@SteelyLan) reported 50 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  BabaGod (@BabaGodBanger) reported 51 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  tina.w (@MaybeTina_) reported 53 minutes ago

  Y’all be in the atm playing candy crush and that’s my issue

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 55 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  R33N (@r_esiems) reported 56 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya