Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• App Crashing (24%)
• Sign in (22%)
• Online Features (10%)
• Microtransactions (10%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Rondonópolis	Microtransactions	20 minutes ago
Troyes	Sign in	17 days ago
Châtelet	Glitches	18 days ago
Brighton	Sign in	18 days ago
Paris	Online Features	18 days ago
Brighton	App Crashing	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@SamuraiPizzaRob) reported 36 seconds ago

  @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

• 
  Ryan (@Ryan25700722538) reported 3 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  Ange (@Ange1736496) reported 5 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  tshi art (@ArtTshi) reported 8 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  sugar (@givemommymon3y) reported 12 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Penis Envy (@415penisenvy) reported 13 minutes ago

  Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

• 
  Purple Christian (@deeppurplexian) reported 18 minutes ago

  @thomaslhorrocks It’s both, my good sir. Candy Crush is just shorthand for the problem he means to indicate, and I think you know that. But that’s a micro reason. One macro reason is what you correctly mention: It’s much harder to afford early-20C domesticity than Boomers would like to believe.

• 
  Tbob (@tbob0022) reported 23 minutes ago

  @thomaslhorrocks Your are missing the point. It’s not literally candy crush. I assume you know that. The lack of emtional attachment and replacement of it with our phones is a real problem that we are ignoring.

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 23 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  Magpie (@Dontfeedthecrz) reported 26 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  dil (@khylnq) reported 26 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  Laza (@Laza_Bautista) reported 27 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  Adam Lyttle (@adamlyttleapps) reported 32 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  The Kewn (@thekewn062) reported 32 minutes ago

  @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

• 
  TheNardz (@nardz_the) reported 35 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  BotOrNot (@KaptainPetrovs) reported 37 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  Sir Faxmachine (@SirFaxmachine) reported 39 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Walnut Ave Value (@walnutavevalue) reported 42 minutes ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  Anish Moonka (@anishmoonka) reported 42 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  jeftah (@jeftahx) reported 42 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Bowserguy62 (@Bowserguy621) reported 44 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

• 
  جلوريا (@timoteotoronja) reported 45 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  TheHoneyG (@Thehoneyg3) reported 49 minutes ago

  @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

• 
  Shatabdi Paul 🏄‍♀️ 🚴‍♀️ (@ShatabdiRocks) reported 51 minutes ago

  5. He played Candy Crush and used some other apps for seeing what's happening in the stock market and YouTube. YT is where I encountered the problem with the feed he was getting. It was filled with the complete AI slop of PM Modi. Any nonsense about Modi it would be there.

• 
  Simon Acerton (@SAcerton) reported 53 minutes ago

  @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

• 
  JR_Two_Times (@JRAwesomeAve999) reported 55 minutes ago

  @sleepy_devo Leave it to a retarded lib to completely miss the point. He's saying if you spent your time more wisely, you would be able afford kids. It's a prioritization issue. If candy crush is that important to you, we really don't want you having kids anyways.

• 
  Microscopic Animal (@bttldog) reported 57 minutes ago

  @PersephoneK @SkolRant He’s diminishing the problems people encounter related to child rearing into being addicted to candy crush. That is a pretty fuckerish statement.

• 
  brianthebased (@brianlebased) reported 57 minutes ago

  @Gravantus That means you've been infected by Candy Crush, and have no mental ability to understand or overcome it. This is a real problem. Deal with it.

• 
  bot (@blahblahlurkerb) reported 58 minutes ago

  candy crush the working class

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 58 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later