Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0
Apr 24, 1:20 AM EDT	0	0
Apr 24, 1:40 AM EDT	0	0
Apr 24, 2:00 AM EDT	0	0
Apr 24, 2:20 AM EDT	0	0
Apr 24, 2:40 AM EDT	0	0
Apr 24, 3:00 AM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (33%)
Microtransactions (26%)
Online Features (23%)
App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	4 days ago
Isola Maggiore	Online Features	5 days ago
Overland Park	App Crashing	7 days ago
Barcelona	Microtransactions	9 days ago
Castellbisbal	Online Features	10 days ago
Valencia	Online Features	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

macarons (@lowhyugottsbe) reported 2 minutes ago
@RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol
Father Zbalzzonya (@zbalzzonya) reported 2 minutes ago
@OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.
Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 3 minutes ago
Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
ev | perlah and cassie hung off (@pearsonm4v) reported 6 minutes ago
@alfaroisms I’m starting to think you’re the one with a candy crush problem
Erika (@oncIoudnine) reported 11 minutes ago
@bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!
stallion (@_STARGIIIRL_) reported 13 minutes ago
Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
Devam Junior (@Devam_Junior) reported 13 minutes ago
@BearOnWindows95 You got a degree in finance, then went to MIT for grad school, then spent another 10+ years in the industry working across multiple firms. Even after all that, a random 40+ year old guy who streams Candy Crush is STILL RICHER THAN YOU (literally)!
Erin just wont go away. (@JFCnotagain) reported 13 minutes ago
@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 14 minutes ago from City Centre, Manitoba
What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
Alice (@aliceadamee) reported 14 minutes ago
I need a fun iPhone game everything is like those candy crush style things so you can fix a house
Dave The Brave✨ (@davidteminijesu) reported 16 minutes ago
Bonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.
Fernando (@FernsVacaNieto) reported 19 minutes ago
@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 23 minutes ago
Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga
ella (@ellaex0tic) reported 27 minutes ago
ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
iPeetaBred (@iPeetaBred) reported 29 minutes ago
I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan
jusjules2 (@Jusjules2) reported 33 minutes ago
@King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!
E D O Z I E (@itsedozie) reported 34 minutes ago
@Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.
Rebecca Evans (@Becky3456) reported 34 minutes ago
@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
bewafa (@midudududududu) reported 38 minutes ago
@CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that
Sirwinsalot⚠️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheOGWins) reported 38 minutes ago
We had this conversation in the discord yesterday and basically figured out that conquest would be a peggle/candy crush master, Kregg would probably be into RTS/4X and Thragg is 100% a certified COD crash out gamer who would single handedly increase gamer related deaths by 6000%
thoughtsnobodyasked4 (@nobodyaskedme7) reported 42 minutes ago
@CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app
SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 43 minutes ago
@dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')
Mike Mullis - Next Level Gaming (@NLGMullis) reported 44 minutes ago
@ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL
🦊BrewerBomb🦊 (@BrewerBomb) reported 45 minutes ago
@dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.
Brandan Smith (@Airvhan) reported 46 minutes ago
@tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.
Steven Theisen (@stheisen21) reported 49 minutes ago
Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?
GOLDENVICTORYMAN (@BigotsCryForMe) reported 50 minutes ago
@Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.
Rob (Burner lol) (@lostheel) reported 53 minutes ago
@TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.
Sir Michael Anthony Carrasquillo (@carrasquillo784) reported 53 minutes ago
@King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.
ice jj fish (@jessicashcarti) reported 58 minutes ago
candy crush is the reason i have issues