Candy Crush status: app issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Microtransactions (26%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bois-Colombes
|
Microtransactions | 2 days ago |
 Isola Maggiore
|
Online Features | 3 days ago |
 Overland Park
|
App Crashing | 5 days ago |
 Barcelona
|
Microtransactions | 8 days ago |
|
Castellbisbal
|
Online Features | 8 days ago |
|
Valencia
|
Online Features | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
-
承⁷ (@nigiriwaste) reported@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
-
Smokey (@SmokeyOYK) reported@CandyCrushSaga @noellethoughts why ur servers down blud
-
macarons (@lowhyugottsbe) reported@RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol
-
Scarlett (@CarolineA_M) reportedWell the laptop I was working on is dead. So I guess now I can just play Candy Crush
-
Thand (@ThandiMaler) reportedPeople Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.
-
R H (@Rambo_Hair) reported@jakewarsaw @tslatedd @DMC_Ryan But what games will move the needle? There hasn’t been a new Spyro game in 15 years and Crash would very likely remain multiplat and is hardly a console seller. Overwatch wont be exclusive. WoW is only on PC and has no place on console. Cod is multiplat. Whats left? Candy Crush?
-
patrick_Z_frogot to change his name back (@patzcrafter) reported@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
-
🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, ManitobaWhat's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
-
highly unlikely. (@Ell_Rochelle) reportedwhy did i download candy crush back ? i have a problem 😭 lmao.
-
Amanda D a r k o Artistry (@AmandaD_arko) reportedIt’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄
-
kevin 🏴 (@kevinkane14) reported@CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.
-
Magitheth (@magggwai) reportedMy dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
-
Cathy Lopez (@clopez8585) reported@CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore
-
Scott Benzie (@SwBenzie) reported@Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.
-
Tofunmi (@Tofunmi79410228) reported@CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.
-
よろしkuu ♡ (@mellowspace_) reportedTRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE
-
Drexxel (@Drexxel1996) reported@girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market
-
Mo_ (@tomideeeee) reported@CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use
-
michelle. 🎄 (@laurelsalexis) reportedMy internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.
-
Luciana Schreier (@Lu_315) reportedDid you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated
-
bewafa (@midudududududu) reported@CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that
-
zaä🌻 (@choco_styls) reported@tanyakanrl candy crush fix
-
henny💋 (@israelselah) reportedI’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.
-
Trisha Astin (@AstinTrisha) reported@strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.
-
ibbie💕 (@Ibukunnn__) reportedwhen candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
-
jaybwfc (@howfenbwfc) reported@BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.
-
GOLDENVICTORYMAN (@BigotsCryForMe) reported@Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.
-
shelb (@vulcan_sheb) reported@CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.
-
SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported@dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')
-
queendemetria (@Queendemetriak) reportedPeople with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!