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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 37% Glitches (37%)
  • 22% App Crashing (22%)
  • 15% Sign in (15%)
  • 13% Online Features (13%)
  • 13% Microtransactions (13%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Avranches Online Features 23 hours ago
Arras Glitches 7 days ago
Bormes-les-Mimosas Glitches 9 days ago
Hayes Microtransactions 10 days ago
Antwerpen Sign in 17 days ago
Lille Glitches 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • bttldog
    Microscopic Animal (@bttldog) reported

    @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

  • AndToddsaid
    Todd of Mischief (@AndToddsaid) reported

    @bonchieredstate I doubt that Candy Crush is the problem, either.

  • JusticeWhizzer
    Byron White (@JusticeWhizzer) reported

    @JDCocchiarella Agreed, good riddance. Maybe address the actual issues causing a decline in birth rates instead of blaming the younger generation and “Candy Crush.”

  • Idomeneus_OG
    Idomeneus (@Idomeneus_OG) reported

    @thomaslhorrocks No, it's not the plummeting social trust nor decaying society visible every where you go nor the most expensive housing market in history. No, the problem is clearly Candy Crush.

  • jakehmccoy
    Jake McCoy (@jakehmccoy) reported

    This is, of course, totally in bad faith but if you extrapolate "ban candy crush" to what Sasse actually means, I would take the "ban candy crush" side as the heavy favorite. There is no amount of money or accommodation that will restore fertility. Yet another problem that we have tried and failed to GDP ourselves out of.

  • IamNotHim777
    David Zion (@IamNotHim777) reported

    @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

  • ArtTshi
    tshi art (@ArtTshi) reported

    @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

  • jig_corp
    Jignesh (@jig_corp) reported

    Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

  • DURININININININ
    Durin (@DURININININININ) reported

    @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

  • PaulKuharskyNFL
    Paul Kuharsky (@PaulKuharskyNFL) reported

    @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.

  • mymets86
    craig shostak (@mymets86) reported

    @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

  • SirFaxmachine
    Sir Faxmachine (@SirFaxmachine) reported

    @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • sashitape
    sasha ࣪𖤐.ᐟ (@sashitape) reported

    Candy crush needs to fix itself ASAP

  • kynnigos
    Kynnigos (@kynnigos) reported

    @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

  • JRAwesomeAve999
    JR_Two_Times (@JRAwesomeAve999) reported

    @sleepy_devo Leave it to a retarded lib to completely miss the point. He's saying if you spent your time more wisely, you would be able afford kids. It's a prioritization issue. If candy crush is that important to you, we really don't want you having kids anyways.

  • Evilkatto
    EvilCat (@Evilkatto) reported

    @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

  • airfrosty
    Don Carlos (@airfrosty) reported

    @shutupchelsey Not candy crush catching strays. Lmao so I’m supposed to be outchea ******…. Got it. Make it affordable, make it so that I can actually have time to raise a kid as opposed to working my life away.

  • poopkatana
    Doodooballs (@poopkatana) reported

    @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

  • taylorsfw4
    (@taylorsfw4) reported

    @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

  • BB4294842972954
    The True Believer (@BB4294842972954) reported

    @60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • nikodavor
    nikodavor (@nikodavor) reported from City of Sunset Valley, Texas

    @adjsjdnskn @60Minutes Birth rates have been declining for over a hundred years. You are correct and my earlier post was wrong to say they started to crash in 1960... but my main point was it clearly wasn't caused by smartphones and candy crush which are relatively recent.

  • Ange1736496
    Ange (@Ange1736496) reported

    @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

  • magantifa
    ✌️ (@magantifa) reported

    @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

  • walnutavevalue
    Walnut Ave Value (@walnutavevalue) reported

    Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

  • wjsilver
    🥚 e-GG🥚 (@wjsilver) reported

    @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

  • Alekakisss
    Alengyeon (@Alekakisss) reported

    Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

  • ShatabdiRocks
    Shatabdi Paul 🏄‍♀️ 🚴‍♀️ (@ShatabdiRocks) reported

    5. He played Candy Crush and used some other apps for seeing what's happening in the stock market and YouTube. YT is where I encountered the problem with the feed he was getting. It was filled with the complete AI slop of PM Modi. Any nonsense about Modi it would be there.