Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Microtransactions (26%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bois-Colombes
|
Microtransactions | 1 day ago |
 Isola Maggiore
|
Online Features | 3 days ago |
 Overland Park
|
App Crashing | 4 days ago |
 Barcelona
|
Microtransactions | 7 days ago |
|
Castellbisbal
|
Online Features | 8 days ago |
|
Valencia
|
Online Features | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Möther (@venusindistress) reported@ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete
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Ana🌷 (@anabanana8008) reported@Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX
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🌿 kristopher (@ghoulidayy) reportedim trying to download candy crush but it isnt ******* working
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queendemetria (@Queendemetriak) reportedPeople with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!
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Holly (@HollyW8523) reported@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
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Mike Mullis - Next Level Gaming (@NLGMullis) reported@ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL
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kpegelow (@kpegelow4) reported@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
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KnutA Jøsok (@KnutAtheDragon) reported@Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise
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Erin (@Erinsheis) reported@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.
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Maxine AG (@maxine41823) reported@CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this
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kevin 🏴 (@kevinkane14) reported@CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.
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ella (@ellaex0tic) reportedive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
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GOLDENVICTORYMAN (@BigotsCryForMe) reported@Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.
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MargaretG (@alpinesnow55_g) reported@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
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LIZZY (@Shneezuz) reported@kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem
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👑@kingpromiz (@Orumgbepromise) reported@real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta
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leslie johnson (@LunaGoddessGem) reported@CandyCrushSaga your amazon prime link is not working
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Steven Theisen (@stheisen21) reportedPretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?
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Joy Tsai (@kiba226) reported@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
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🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported@CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.
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Mcsmithltd (@Mcsmithltd) reported@IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.
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0xEuler (@0xEulers) reported@ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.
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Mark Dunn (@mark_dunny10) reported@CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking
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Rebecca Evans (@Becky3456) reported@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
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Smokey (@SmokeyOYK) reported@CandyCrushSaga @noellethoughts why ur servers down blud
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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Katie Galin (@KatieJCo) reported@CandyCrushSaga my account says there’s an error. Please advise.
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Dharmesh joshi (@DharmeshDhamu) reported@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
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Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported@Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.
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🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, ManitobaWhat's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush