Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (14%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	3 days ago
Waterford	Glitches	6 days ago
La Paz	Glitches	8 days ago
Kansas City	App Crashing	12 days ago
Laguna Niguel	Glitches	14 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gabriella (@gabriel91842784) reported 1 minute ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  Al Azhimi (@qazwww) reported 2 minutes ago

  @CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on

• 
  Sof (@SofiaDeeMelo) reported 3 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Dom (@DominicDaOG) reported 4 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  🐱Remy🇦🇷 (@Remy_47) reported 4 minutes ago

  @Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE

• 
  Sturm Novahl (@The_Sturmfront) reported 6 minutes ago

  @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

• 
  jaybwfc (@howfenbwfc) reported 6 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  ElonMars.algo (@ElonMars_fren) reported 8 minutes ago

  @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

• 
  bewafa (@midudududududu) reported 9 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  Julie A Richardson (@Tigercuddles74) reported 11 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  Bee (@BeeGooner_) reported 12 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  (沃嘉ʏткɑ)｡*ﾟ+💙 (@bllueraspberry) reported 20 minutes ago

  Candy Crush ******* crashed when the clock struck 00:00 Then I lost all my streaks and super color bomb stuff @CandyCrushSaga Please fix this bug 😭 I really want to play this game smoothly through the night without trouble

• 
  moody (@elfbarconsumer) reported 21 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  dumpling (@lovejinkie) reported 21 minutes ago

  the sound on my candy crush isn’t working :(

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 22 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

• 
  D3SHAWN D. (@papa_smurf16) reported 24 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  0xEuler (@0xEulers) reported 25 minutes ago

  @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

• 
  Holly (@HollyW8523) reported 27 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  That Gamer Mom! (@ThatGamerMom1) reported 28 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  annika (@annikasteinerr) reported 29 minutes ago

  You do not want to be around me when I finally beat a candy crush level I’ve been working on for 4 days…

• 
  Amanda D a r k o Artistry (@AmandaD_arko) reported 31 minutes ago

  It’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄

• 
  Keep the zero (@StevieGaultPal) reported 35 minutes ago

  @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

• 
  Peppino Spaghetti (@Anxious_Italian) reported 37 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  Katie Galin (@KatieJCo) reported 38 minutes ago

  @CandyCrushSaga my account says there’s an error. Please advise.

• 
  Fernando (@FernsVacaNieto) reported 39 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 40 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Ash (@ashley_alfreda1) reported 41 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  olu_meg (@oluyemi720) reported 47 minutes ago

  @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

• 
  Azeez Idowu (@idcabasah) reported 47 minutes ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  kpegelow (@kpegelow4) reported 55 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.