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Candy Crush

Candy Crush down or not working? Current app problems and status

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 37% Glitches (37%)
  • 23% Microtransactions (23%)
  • 20% App Crashing (20%)
  • 17% Online Features (17%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Kansas City App Crashing 3 days ago
Laguna Niguel Glitches 4 days ago
Barcelona Microtransactions 4 days ago
Barcelona Microtransactions 4 days ago
Watford Microtransactions 6 days ago
Plusquellec App Crashing 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • mickeyymeshell
    💚❤️Dec.22nd Christmas Princess!💚❤️ (@mickeyymeshell) reported from Manhattan, New York

    Instagram is gone now it’s time for Facebook to go too....only issue is....is if I log off Facebook it’ll log me out of @CandyCrushSaga lmfao! Aaaahhhh damn.

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @Krazykroc @LadiesWhoLeague @CandyCrushSaga Haha yeah Coach Buddy seems like a good guy, but the dude has some anger management issues.

  • toddyd2732
    Todd Dobereiner (@toddyd2732) reported from Ruskin, Florida

    @King_Games I’ve been playing candy crush soda, a couple days ago I logged in and it went back to the beginning, I clicked on map and it’s started to load but the said Go online to to download! That was 3 days ago and it still says that! I play all the other King games,no problem

  • richmintz
    Rich Mintz (@richmintz) reported from Manhattan, New York

    I’m in the subway day after day, and I can tell you that forcing New Yorkers to interact with bored, hostile officers who stand around the turnstiles playing Candy Crush will not solve any of the problems they are allegedly being hired to solve.

  • flupibutt_daks
    mImI (@flupibutt_daks) reported from Quezon City, Metro Manila

    @Kenryan0003 @thejblancaflor @Mr_NiceeeGuy @BabyCrooner @CapptEnJack @yourcuddlebud @PerformerHottie @ZedddL @MushroomBaeby @akiAzn @Harvykng @AlterITguy @mistertwinkguy @ZodiacAries99 My problem ba sa candy crush

  • CallMeDarmie
    I love you ❤️ (@CallMeDarmie) reported from Lagos, Lagos

    Honestly My 5days offline were challenging I didn't have issues struggling with the getting of data feeling. I struggled with staying away from thinking instead I used candy crush,movies (tv). I remember crying for no reason I did 😊 But I'm getting to understand myself better

  • xxkyxxblindless
    kylee 🤘🏻 (@xxkyxxblindless) reported from Chubbuck, Idaho

    after 2 years of playing candy crush i will finally admit its a problem.... i accidentally spent $70 on it this month 😅

  • SyrusJr
    Syrus Peters Jr (@SyrusJr) reported from Merritt Island, Florida

    I’m gunna get good at candy crush working in an office

  • PhilRanta
    Phil Ranta / fb🎮 (@PhilRanta) reported from Los Angeles, California

    @AcreMafia @FacebookGaming @CandyCrushSaga Absolutely. Incorrect tagging is something we’re aware of and working to make detection stronger.

  • flowersbloominn
    Tori🧚🏻‍♀️🦋 (@flowersbloominn) reported from Austin, Texas

    I have a problem. I have Candy Crush Saga AND Candy Crush Jelly and when I run out of lives on one I just switch to the other.........

  • _poppyl
    pops 🦋🧚🏼‍♂️ (@_poppyl) reported from Tamworth District, England

    It’s 3am n I’ve rediscovered Candy Crush nobody speak to me for the next 3-5 working days

  • MarioFeared
    Mario Santos-Ramos (@MarioFeared) reported from Stockholms Kommun, Stockholm

    Wife has been stuck on a Candy level for over an hour and finally decided to ask for my help. Managed to finish the level in the first try. Even though I acted cocky, I got nervous. Been working with Candy Crush for almost 7 years now. Gotta keep my cred. #candycrush

  • melissa_briant
    Melissa Briant (@melissa_briant) reported from Collierville, Tennessee

    Self-quarantine Day 4: I have beat every available level of candy crush @CandyCrushSaga if u could help with this problem I would appreciate it

  • Joules_____
    Eko Miami (@Joules_____) reported from Lagos, Lagos

    People still playing candy crush have a very big problem letting go!

  • RyanKGreene
    Ryan Kathleen Greene (@RyanKGreene) reported from Manhattan, New York

    @jpthefool I re-downloaded candy crush and I have a problem

  • felminnegan
    Melissa Finnegan (@felminnegan) reported from Liverpool, England

    Flexible working hours are my best mate and my worst enemy. Been awake since the crack of dawn but I’m still in bed playing Candy Crush instead of on route to my job

  • benlamputt
    Lamputt (@benlamputt) reported from Herefordshire, England

    Candy Crush never has problems like this! Sort it out @WWESuperCard @catdaddygames #WWESuperCard sick of it.

  • wickedsickpoet
    (((doodlehedz burner account))) (@wickedsickpoet) reported from Manhattan, New York

    Maybe one of the 500 extra cops can fix it. Ya know instead of arresting the churro lady or playing candy crush. FFS. #MerryChristmas #HappyHanukkah

  • AlmaLadydi
    PLATINA LUNA (@AlmaLadydi) reported from Benito Juarez, Mexico City

    @CandyCrushSaga @23 Tell me why i have been reporting a problem for a month and there is no answer

  • OGO51111
    Alt_McMasterDisaster @OGO5111 (@OGO51111) reported from Gainesville, Florida

    @CandyCrushSaga You have a server down. Or something. I’m connected to the internet including CCSodaSaga but CCS isn’t recognizing my connection. 3 bars, Apple8 phone.

  • BagasSadewa_
    Sadewa (@BagasSadewa_) reported from Wonodadi, East Java

    @Um_sansfess Offline : - Candy Crush Soda - Hunter Assassins - Crash of Cars Online : - Dragon City

  • sneakertri
    Social Distancing Ceo (@sneakertri) reported from Toronto, Ontario

    You have a candy crush rip off app on your phone recording your every move because you agreed to terms and conditions. 5G is the least of your problem.

  • empress_becca
    uNomthandazo (@empress_becca) reported from Cape Town, Western Cape

    Supposed to be working. I’ve been to the fridge 6 times and I’ve finished 17 levels of candy crush. Lol.

  • RohitUpman46
    Rohit Sharma (@RohitUpman46) reported from Jaipur, Rajasthan

    @Apple @AppleSupport I think Apple compromised his product quality I have ordered iPhone 11 from @Flipkart lots of problems are coming with this product like heating and in few apps some noise are coming from speakers like shhhh whenever I am using like @CandyCrushSaga total

  • cobradoll
    cobradoll Ψ(☆w☆)Ψ 🐍♥️ (@cobradoll) reported from Nice Saint-Augustin, Provence-Alpes-Côte d'Azur

    I just deleted candy crush again guys, slow clap please

  • Sarah_AlSayegh
    Sarah Hasan-Dóttir (@Sarah_AlSayegh) reported from Ḩawallī, Hawalli

    So the thing is .... @CandyCrushSaga is keeping my mind working

  • OnsinyoMoraa
    Moraa Onsinyo (@OnsinyoMoraa) reported from Nairobi, Nairobi Area

    @Peter_Jrn Sisemi ati mtu aanze kucheza candy crush. If someone has a complaint from a client of mine or there is an internal issue then that is my first priority. In the same way I will respect your hustle just respect mine.

  • thatkid_laur
    Lauren Biggs (@thatkid_laur) reported from Mount Juliet, Tennessee

    @MartinMJaden Puzzle, candy crush, Netflix, bible study, working... 😤😤

  • momluvs4kidz
    momluvs4kidz (@momluvs4kidz) reported from Mount Laurel, New Jersey

    @CandyCrushSaga I’ve sent DM about an issue from yesterday.

  • chloemccaulxx
    Chlo McCaul (@chloemccaulxx) reported from Preston, England

    I missed my daily login to candy crush and ruined my lockdown streak , fuming