Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 01/20/2025 21:20

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (41%)

    App Crashing (41%)

  2. Glitches (24%)

    Glitches (24%)

  3. Sign in (18%)

    Sign in (18%)

  4. Online Features (14%)

    Online Features (14%)

  5. Microtransactions (3%)

    Microtransactions (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Glitches
GermanyNürtingen Sign in
United KingdomSlough App Crashing
GermanyNürtingen App Crashing
United KingdomSlough App Crashing
MexicoPuebla Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • BubblegumGlxtch Ayamari Idōgo (@BubblegumGlxtch) reported

    Candy Crush my hopes and dreams. Cookie Run away from my problems

  • Oriordan81 Brian (@Oriordan81) reported

    @DojaCat @CandyCrushSaga Will you win enough money to fix the bad plastic surgery?

  • AbAntonia Antonia Basile (@AbAntonia) reported

    Candy Crush Saga down. Not working on my iPhone. Really angry #candycrush #iphone

  • CassaundraDLC Cassaundra De La Cruz (@CassaundraDLC) reported

    @CandyCrushSaga this Khloe Kardashian promo is so annoying. I play to relax not to have random videos popup!!! Fix it so we want to watch we can press play.

  • MaryWittTN Mary “please get vaccinated 👍🏼” (@MaryWittTN) reported

    @CandyCrushSaga The new Kardashian pop up plays music even though my game settings are on Mute. This is a big problem.

  • nnnnnorthhhhh north 🅝 (@nnnnnorthhhhh) reported

    My problem with these gaming services (Netflix) is we simply do NOT need yet another platform to play crap games on. Every single one of these things always showcases the same bullshit side scroller and candy crush demos This is not innovation in gaming. It’s capitalism.

  • ItsNicolepsy Racial McAdams.. (@ItsNicolepsy) reported

    Fell asleep trying to fix Candy Crush and accidentally uninstalled.. re-installed and I have to start over from 1 I was on level 2105.. *sigh*

  • godscomic godscomic (@godscomic) reported

    @CandyCrushSaga @King_Games what’s up with the chocolate box rewards? Keep getting a server error when trying to claim my reward…

  • MrDannKrueger Mr.DannKrueger (@MrDannKrueger) reported

    @CandyCrushSaga I did reply, and all you did was direct me to the community board, which didn't help or solve the problem

  • nepgoons ari (@nepgoons) reported

    not me getting candy crush notifications on my work computer mf u gonna get me in trouble

  • ayanamisthighs robrrry 🃏 (@ayanamisthighs) reported

    the devil might work hard but im level 3183 on candy crush so whos REALLY working harder

  • HaziqahRamli Haziqah 🇲🇾🇯🇵🇵🇸 (@HaziqahRamli) reported from Higashihiroshima Shi, Hiroshima-ken

    @CandyCrushSaga chocolate box errorrrr pleaseee fix it. Im this 🤏🏻 near to win all the boosters

  • justalizardd Aliza (@justalizardd) reported

    @CandyCrushSaga I’ve had over 20 x points in y moves levels in a row and I think this is a glitch because google says these are supposed to be different levels. How do I fix this?

  • catscats812 elizabeth coulston (@catscats812) reported

    @judymilvet @DojaCat @CandyCrushSaga She’s a 🤡. All the money in the world can’t fix her need to create her own face. I don’t like them and don’t want to see them when I just want to play. Damn game!

  • SuzieQ24153298 Suzie Q. (@SuzieQ24153298) reported

    @khloekardashian @CandyCrushSaga @DojaCat While there are countless homeless people, including 40,000 Vets, plus the outrageous weath disparity that continues to widen, average Americans working 2-3 jobs to make ends meet and you put out this complete nonsense of you two worthless, taking up air, grifters. Good job.

  • ryanjane_ Ryan Jane 🧞‍♀️ (@ryanjane_) reported

    Khloe Kardashian telling me I’m in her phone as the next candy crush winner made me want to kms Snapchat please fix this BUG

  • LordEldritchia Addie! (@LordEldritchia) reported

    @Survival_R_ Maybe on a different project. This game has very little plot. It's just doing some tasks to be a mild inconvenience to people and being a general *******. About as much plot as Candy Crush. I am working on a webtoon tho so mayhapsss....

  • welcometyler tyler (@welcometyler) reported

    today’s insane im literally playing candy crush instead of working my *** off.

  • RitaBurchett Rita Burchett (@RitaBurchett) reported

    i need some lives on candy crush soda my friends list isnt working ive tried for over a week

  • d0nDrip B0$$Y Boucher 👑 (@d0nDrip) reported

    Work super slow today, I’m just over here playing candy crush 😩

  • TokyoSushi7 TokyoSushi 🍣 (@TokyoSushi7) reported

    @CandyCrushSaga @DojaCat Working my 🍑 off to 1st

  • ellavellan Safetytank (@ellavellan) reported

    @ac_mickey Depends entirely on how much the player makes that someone else's problem, bc it's one thing to doodle while you're not in the scene that's happening but it's another to check out & play Candy Crush and then get snippy when other players are like "why weren't u paying attention"

  • SalajaSyed salaja syed akbar 🇮🇳 (@SalajaSyed) reported

    @CandyCrushSaga Hey what about Chocolate box? It's not working. Showing error

  • borbly_ ⋆✧ rory ✧⋆ comms open! (@borbly_) reported

    @oldeblood omg i used to be so into the jelly saga of candy crush like a year ago or something i understand you completely, i dont think i spend enough time like working on something to have the ones you originally talked about though

  • kamcmahon Kim McMahon🦮⛰️⛷️ #ossummit (@kamcmahon) reported

    I have lost my glasses the first day of business travel. It’s the universe telling me to slow the F down. But if you find them, that would be awesome. Candy Crush misses me. And excuse spelling errors. I cannot see o read and type. :)

  • olivecords Olive Thee Garden (@olivecords) reported

    anyone here able to assist me with a very serious and harmful issue affecting my emotional & physical health? i blacked out and re-downloaded candy crush and i cannot stop playing. i am addicted. i see candy squares when i close my eyes at night.

  • scifigeek1217 bryan wall (@scifigeek1217) reported

    @khloekardashian @CandyCrushSaga So the girl that fat shames people is working for candy crush girl bye

  • jacquesyara nena maldicíon (@jacquesyara) reported

    Bruh .. why is my candy crush not working when it needs to be lmao

  • pharmdoc1972 mark somebody (@pharmdoc1972) reported

    @JLake33 @khloekardashian @CandyCrushSaga Exactly, yeah thanks. Stop throwing money at problems and go actually help homeless people. Please do something.

  • ChangeMyMindPlz WhyAmIHere 🇨🇦❤️🇨🇲 (@ChangeMyMindPlz) reported

    You got carpal tunnel from working on an assembly line 50 hours a week- I got carpal tunnel from getting to level 9,653 on Candy Crush. We are not the same.