Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• App Crashing (22%)
• Sign in (20%)
• Online Features (15%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	4 days ago
Châtelet	Glitches	4 days ago
Brighton	Sign in	4 days ago
Paris	Online Features	4 days ago
Brighton	App Crashing	4 days ago
Avranches	Online Features	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Minecan (@alecsandrull) reported 1 minute ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Lunar dysphoria (@lunar_dysphoria) reported 2 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  Mr. Ant over lord secret burger (@chewyantz) reported 3 minutes ago

  I suspect the 16 week half is not going to have a lot of working people and they will all be addicted to candy crush, porn, and meds.

• 
  bendell werry x (@AliceNNderfold) reported 5 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 7 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  Chris Fox (@heychrisfox) reported 11 minutes ago

  @Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.

• 
  Kris (@Kris_Kristoff16) reported 12 minutes ago

  They’ll blame candy crush before they’ll blame the actual problem…

• 
  Jake Morgan (@JakeCakeMorgan) reported 12 minutes ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 17 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Gregg Carey (@greggcarey) reported 17 minutes ago

  @fishstark @BenSasse Replacement rate in Sweden is lower than the US at 1.4. They have like 60 weeks of parental leave. There is a broader issue at play than candy crush or parental leave.

• 
  Skol Rant (@SkolRant) reported 18 minutes ago

  @Hockey_ftw Sasse is blaming culture that is *shaped* by policy that *he supports* — policy that actively harms parents and makes it more difficult to have and support children. He’s telling you it’s Candy Crush and you’re believing it while he’s the ******* problem.

• 
  Sassy Southern Blonde (@SassySouthBlond) reported 18 minutes ago

  @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

• 
  Unc McTight (6'2") (@boomerton35) reported 19 minutes ago

  @jakehmccoy Country is being looted and has been for 30 years thats the problem His interview is an effort to deny that by blaming candy crush lol

• 
  nikodavor (@nikodavor) reported 25 minutes ago from City of Sunset Valley, Texas

  @adjsjdnskn @60Minutes Birth rates have been declining for over a hundred years. You are correct and my earlier post was wrong to say they started to crash in 1960... but my main point was it clearly wasn't caused by smartphones and candy crush which are relatively recent.

• 
  bot (@blahblahlurkerb) reported 25 minutes ago

  candy crush the working class

• 
  Purple Christian (@deeppurplexian) reported 29 minutes ago

  @thomaslhorrocks It’s both, my good sir. Candy Crush is just shorthand for the problem he means to indicate, and I think you know that. But that’s a micro reason. One macro reason is what you correctly mention: It’s much harder to afford early-20C domesticity than Boomers would like to believe.

• 
  Participator (@NickGomenis) reported 30 minutes ago

  @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

• 
  Penis Envy (@415penisenvy) reported 30 minutes ago

  Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

• 
  Pat Webb (@CommissionerPW) reported 34 minutes ago

  @PBanderski @ThomBrady5 And Candy Crush isn’t the problem. It’s mass migration. It’s well known that diversity of a populace reduces birth rate. His Koch Brithers benefactors always wanted more of it and more open borders. He’s full of ****.

• 
  Florida Man (@FiftyShots) reported 34 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  Techguy (@paradoxx97) reported 41 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  GBR (@GayBearRes) reported 43 minutes ago

  @Random_Walk_PDX It would probably have no impact on their already very low birth rates, because Candy Crush is actually the problem.

• 
  Matt Gerken (@matt_gerken) reported 45 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

• 
  Ben (@GWash509) reported 46 minutes ago

  @WestsideLAGuy Candy crush is just the first thing that his boomer brain could think of, but his broader point about smart phones is likely true. The problem is definitely deeper than raising costs or lack of social programs.

• 
  Kevin Koller (@kev61185) reported 47 minutes ago

  @Troutski__ Too much Candy Crush, Troutski. That's your problem...

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 50 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  Squeegee McGriddles (@OneinaGarillion) reported 51 minutes ago

  @arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush

• 
  breezy (@macrocephalyy) reported 58 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  Frapp Nasty (@FrappNasty) reported 58 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  Ryan (@RyanHampton) reported 60 minutes ago

  People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.