Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• App Crashing (25%)
• Sign in (23%)
• Online Features (8%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Jujurieux	Glitches	3 days ago
Boppard	Glitches	3 days ago
Torrington	Glitches	3 days ago
Cametá	Sign in	3 days ago
Paulista	App Crashing	14 days ago
Rondonópolis	Microtransactions	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KHudsonStories (@KMH_Stories) reported 3 minutes ago

  Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

• 
  Alengyeon (@Alekakisss) reported 4 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported 5 minutes ago

  @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 6 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  Ostateman (@Ostateman2) reported 8 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 10 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Ethan Winters (@EthanWinters529) reported 12 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 16 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  Steven B (@Steven_B_90) reported 17 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  Techguy (@paradoxx97) reported 18 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  جلوريا (@timoteotoronja) reported 19 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Alex Minecan (@alecsandrull) reported 20 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Ryan (@RyanHampton) reported 21 minutes ago

  People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.

• 
  David Zion (@IamNotHim777) reported 29 minutes ago

  @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

• 
  Frapp Nasty (@FrappNasty) reported 31 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  Lainie (@SteelyLan) reported 33 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  Rob (@SamuraiPizzaRob) reported 36 minutes ago

  @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 40 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported 40 minutes ago

  @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

• 
  Medi Zerovan (@medi0) reported 42 minutes ago

  @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

• 
  Bodega Sushi (@InshallahVato) reported 46 minutes ago

  @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

• 
  Steve Zrimec (@ZrimecSteve) reported 47 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  BotOrNot (@KaptainPetrovs) reported 48 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  ademiji💗 (@j1s0l4_) reported 49 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  Matt Gerken (@matt_gerken) reported 50 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

• 
  Walnut Ave Value (@walnutavevalue) reported 50 minutes ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  Ian ☀️🌴🎥 (@ian_90211) reported 54 minutes ago

  @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

• 
  sugar (@givemommymon3y) reported 57 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Sarah McCammon📻 (@sarahmccammon) reported 57 minutes ago

  I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 59 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane