Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 26, 4:20 AM EDT	0	0
Apr 26, 4:40 AM EDT	0	0
Apr 26, 5:00 AM EDT	0	0
Apr 26, 5:20 AM EDT	0	0
Apr 26, 5:40 AM EDT	0	0
Apr 26, 6:00 AM EDT	0	0
Apr 26, 6:20 AM EDT	0	0
Apr 26, 6:40 AM EDT	0	0
Apr 26, 7:00 AM EDT	0	0
Apr 26, 7:20 AM EDT	0	0
Apr 26, 7:40 AM EDT	0	0
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0
Apr 26, 4:20 PM EDT	0	0
Apr 26, 4:40 PM EDT	0	0
Apr 26, 5:00 PM EDT	0	0
Apr 26, 5:20 PM EDT	0	0
Apr 26, 5:40 PM EDT	0	0
Apr 26, 6:00 PM EDT	0	0
Apr 26, 6:20 PM EDT	0	0
Apr 26, 6:40 PM EDT	0	0
Apr 26, 7:00 PM EDT	0	0
Apr 26, 7:20 PM EDT	0	0
Apr 26, 7:40 PM EDT	0	0
Apr 26, 8:00 PM EDT	0	0
Apr 26, 8:20 PM EDT	0	0
Apr 26, 8:40 PM EDT	0	0
Apr 26, 9:00 PM EDT	0	0
Apr 26, 9:20 PM EDT	0	0
Apr 26, 9:40 PM EDT	0	0
Apr 26, 10:00 PM EDT	0	0
Apr 26, 10:20 PM EDT	0	0
Apr 26, 10:40 PM EDT	0	0
Apr 26, 11:00 PM EDT	0	0
Apr 26, 11:20 PM EDT	0	0
Apr 26, 11:40 PM EDT	0	0
Apr 27, 12:00 AM EDT	0	0
Apr 27, 12:20 AM EDT	0	0
Apr 27, 12:40 AM EDT	0	0
Apr 27, 1:00 AM EDT	0	0
Apr 27, 1:20 AM EDT	0	0
Apr 27, 1:40 AM EDT	0	0
Apr 27, 2:00 AM EDT	0	0
Apr 27, 2:20 AM EDT	0	0
Apr 27, 2:40 AM EDT	0	0
Apr 27, 3:00 AM EDT	0	0
Apr 27, 3:20 AM EDT	0	0
Apr 27, 3:40 AM EDT	0	0
Apr 27, 4:00 AM EDT	0	0
Apr 27, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (34%)
Microtransactions (24%)
Online Features (22%)
App Crashing (17%)
Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	2 days ago
Buford	Glitches	3 days ago
Bois-Colombes	Microtransactions	7 days ago
Isola Maggiore	Online Features	8 days ago
Overland Park	App Crashing	10 days ago
Barcelona	Microtransactions	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Dom (@DominicDaOG) reported 1 minute ago
@ohimesamadesuwa Still working on that Candy Crush esports league I respect it
ᅠ𝐛𝐥𝐮𝐞—𝗂͟𝗇͟𝖿͟𝖾͟𝗋͟𝗇͟𝗈 (@eclipsedies) reported 5 minutes ago
maybe candy crush will fix my demons .
kpegelow (@kpegelow4) reported 6 minutes ago
@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
Mr Briggens (@mrbriggens) reported 7 minutes ago
@MuseZack I love Facebook, I use it to login to Candy Crush. But nothing else... I have no clue what's been posted on my timeline. And don't care.
D3SHAWN D. (@papa_smurf16) reported 7 minutes ago
@CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.
La_Ona (@ke_kgato) reported 9 minutes ago
Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑
Terminé Bonsoir (@DeesseKay) reported 12 minutes ago
@CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.
bharat mhatre (@mhatrebharat) reported 13 minutes ago
@Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely
patrick_Z_frogot to change his name back (@patzcrafter) reported 15 minutes ago
@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
ProReborn (@ProRebornYT) reported 15 minutes ago
@iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340
Mcsmithltd (@Mcsmithltd) reported 23 minutes ago
@IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.
🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 23 minutes ago
@CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.
dumpling (@lovejinkie) reported 24 minutes ago
the sound on my candy crush isn’t working :(
moody (@elfbarconsumer) reported 25 minutes ago
@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
Queen elizabiff👩‍💻🧌 (@dooglebert) reported 26 minutes ago
@quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem
Cecily Ward (@Cec1ly_Ward) reported 27 minutes ago
game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars
Brandan Smith (@Airvhan) reported 30 minutes ago
@tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.
AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 33 minutes ago
@Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors
𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 36 minutes ago
Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards
Peppino Spaghetti (@Anxious_Italian) reported 36 minutes ago
@JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game
macarons (@lowhyugottsbe) reported 37 minutes ago
@RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol
nicole (@romcnhoIidays) reported 40 minutes ago
@M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012
Katie Galin (@KatieJCo) reported 42 minutes ago
@CandyCrushSaga my account says there’s an error. Please advise.
ElonMars.algo (@ElonMars_fren) reported 46 minutes ago
@NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.
stallion (@_STARGIIIRL_) reported 47 minutes ago
Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
a 💕 (@THCyalater) reported 54 minutes ago
work is so slow that I'm back in my candy crush era
Suyash Upadhyaya (@SuyashU) reported 55 minutes ago
At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.
Daniel Watson (@DanielW83655886) reported 56 minutes ago
@marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.
Bear (@BearOnWindows95) reported 57 minutes ago
This is the current state of the public trading space. You get a degree in finance, then go to MIT for grad school, then spend another 10+ years in the industry working across multiple firms, only to have some random 40+ year old guy streaming Candy Crush (literally), harass you for over a year.... Someone you don’t know, don't interact with, and who’s apparently upset that you retired from trading... Hard to take any of this seriously anymore lol Like I said the other day. This business is a cesspool
Sof (@SofiaDeeMelo) reported 59 minutes ago
Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?