Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• App Crashing (23%)
• Sign in (21%)
• Online Features (16%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	14 days ago
Châtelet	Glitches	15 days ago
Brighton	Sign in	15 days ago
Paris	Online Features	15 days ago
Brighton	App Crashing	15 days ago
Avranches	Online Features	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Azure 💙🩶 (@LordazureFGC) reported 8 seconds ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  Jake Morgan (@JakeCakeMorgan) reported 25 seconds ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  30 (@prewardarkroom) reported 43 seconds ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  EJ (@notthefakeEJP) reported 3 minutes ago

  @BamaDude77 @danorlovsky7 But somehow you didn’t understand how candy crush was the catch all analogy for our addiction to the virtual world leading to the issues he mentioned

• 
  St James (@DadJr7) reported 3 minutes ago

  I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

• 
  Yule The Gingerbread protogen (@TerraTechCorp) reported 8 minutes ago

  @Kc1o5 And there are things I don't understand, like suddenly raising the price of Game Pass or buying things like Candy Crush...who wants to play Candy Crush besides mothers and aunts? Oh well, hopefully the new CEO can fix what they've caused these last few months

• 
  Mike (@dillpicklemike) reported 8 minutes ago

  @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

• 
  🇺🇸MestizaFuckingBitch_TK (@Mestiza_TK) reported 14 minutes ago

  To cite Candy Crush and not lack of proper maternity leave, unaffordable childcare expenses, a broken healthcare system, as the reason young women are deciding not to have babies, is infinitely insulting. @BenSasse

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 15 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  Microscopic Animal (@bttldog) reported 16 minutes ago

  @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

• 
  CTrefugees (@CTrefugees) reported 19 minutes ago

  @An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.

• 
  … (@taylorsfw4) reported 26 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  Squeegee McGriddles (@OneinaGarillion) reported 26 minutes ago

  @arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush

• 
  breezy (@macrocephalyy) reported 27 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  Ian ☀️🌴🎥 (@ian_90211) reported 29 minutes ago

  @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

• 
  Tbob (@tbob0022) reported 32 minutes ago

  @thomaslhorrocks Your are missing the point. It’s not literally candy crush. I assume you know that. The lack of emtional attachment and replacement of it with our phones is a real problem that we are ignoring.

• 
  Durin (@DURININININININ) reported 33 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  Kai - Briefing Block (@briefing_block_) reported 33 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  Lunar dysphoria (@lunar_dysphoria) reported 35 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  Sourabh Gurwani (@SourabhGurwani) reported 35 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 36 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Aidealist 🧙‍♂️ (@Aiism_Priest) reported 36 minutes ago

  @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

• 
  National_Cowboyism (@NatCowboyism) reported 37 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  Void (@ImaginaryVoid) reported 39 minutes ago

  An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 45 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  RambleOn (@_Ramble_On_) reported 48 minutes ago

  @60Minutes Yes, it’s cell phones and candy crush. It’s not the exorbitant costs of living, having a baby, socializing to find a partner and not having enough time because life is filled with working, having healthy habits and finding products that aren’t harmful, etc. It’s cell phones.

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 50 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Anish Moonka (@anishmoonka) reported 53 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Alvin Russell 𓆋 (@FearsomeLLC) reported 54 minutes ago

  If you're being disruptive, that's a loud music and inconsiderate ******* problem, not a video game problem. Just, wear ******* headphones. But the only people who don't do that are literally boomers. The amount of unmuted Candy Crush I've heard from women pushing 70 is absurd.

• 
  The Kewn (@thekewn062) reported 58 minutes ago

  @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?