Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	22 hours ago
Isola Maggiore	Online Features	2 days ago
Overland Park	App Crashing	4 days ago
Barcelona	Microtransactions	6 days ago
Castellbisbal	Online Features	7 days ago
Valencia	Online Features	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maxine AG (@maxine41823) reported 2 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  Scarlett (@CarolineA_M) reported 2 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  Katie Galin (@KatieJCo) reported 3 minutes ago

  @CandyCrushSaga my account says there’s an error. Please advise.

• 
  Befff (@HigbeeBeth) reported 5 minutes ago

  I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 8 minutes ago

  @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 11 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  Erin (@Erinsheis) reported 12 minutes ago

  @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

• 
  Recep Çetin (@cetin_recep) reported 15 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  Mel UG (@eagleeye_Pam) reported 16 minutes ago

  @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

• 
  Rob (Burner lol) (@lostheel) reported 19 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  👑@kingpromiz (@Orumgbepromise) reported 23 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  Thand (@ThandiMaler) reported 24 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  D3SHAWN D. (@papa_smurf16) reported 25 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  承⁷ (@nigiriwaste) reported 27 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  syd💜 (@sydneysartori) reported 29 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 29 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 31 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  marro-2k (@WaveScoreGames) reported 35 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  E D O Z I E (@itsedozie) reported 36 minutes ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

• 
  Fernando (@FernsVacaNieto) reported 36 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  Ted "Theodore" Kaczynski (@ilovepets420) reported 37 minutes ago

  @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

• 
  🦊BrewerBomb🦊 (@BrewerBomb) reported 37 minutes ago

  @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

• 
  𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 40 minutes ago

  Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

• 
  🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 42 minutes ago

  @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 42 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  shelb (@vulcan_sheb) reported 46 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  Fernando (@FernsVacaNieto) reported 47 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  GamingFirefighter (@GamingFirefigh1) reported 57 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  Terminé Bonsoir (@DeesseKay) reported 58 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  nicole (@romcnhoIidays) reported 60 minutes ago

  @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012