Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0
May 18, 7:20 AM EDT	0	0
May 18, 7:40 AM EDT	0	0
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (35%)
App Crashing (25%)
Online Features (16%)
Microtransactions (16%)
Sign in (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Zaragoza	Sign in	7 days ago
Northampton	App Crashing	7 days ago
Menden	Sign in	8 days ago
Blairgowrie	App Crashing	8 days ago
Messigny-et-Vantoux	Glitches	8 days ago
Atlanta	App Crashing	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Karel Groll (@GrollKarel88564) reported 4 minutes ago
@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
Skeptical Redneck (@redneckskeptic) reported 4 minutes ago
ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.
Pat Webb (@CommissionerPW) reported 5 minutes ago
@PBanderski @ThomBrady5 And Candy Crush isn’t the problem. It’s mass migration. It’s well known that diversity of a populace reduces birth rate. His Koch Brithers benefactors always wanted more of it and more open borders. He’s full of ****.
Half Street HighRise (@halfstreetHR) reported 5 minutes ago
@60Minutes Create problem. Blame candy crush and wash hands.
Shawn Fain Stan Account (@GhostofZhukov) reported 5 minutes ago
@60Minutes Yeah it’s Candy Crush and not a cost of living crisis that makes saving money, buying a home, going out on the town, or raising a child. You are party responsible for this problem, Ben.
amy | they/theddie theyaz truther! (@browneyesdiaz) reported 9 minutes ago
@buddiedates buck eating out that eddiepussy meanwhile eddie is playing candy crush on his big old ipad going ‘a little to the left….little more to the right’ and u bet ur *** buck is gonna be #working
The Kewn (@thekewn062) reported 11 minutes ago
@LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?
taenie⁷💜 ARIRANG (@yunkitxe) reported 15 minutes ago
@peqch_es Gurl sybau go play candy crush if u have a problem
RYAN AND SEAN TWINS (@ryanseantwins) reported 18 minutes ago
@ChargeyyW the problem with kick is no one gives a **** about stake. no one wants to play candy crush saga gambling. and NO ONE wants to watch their fav content creator gamble. its boring. Kick needs to come up with another way to generate income, cuz stake aint it.
(沃嘉ʏткɑ)｡*ﾟ+💙 (@bllueraspberry) reported 19 minutes ago
Candy Crush ******* crashed when the clock struck 00:00 Then I lost all my streaks and super color bomb stuff @CandyCrushSaga Please fix this bug 😭 I really want to play this game smoothly through the night without trouble
Super Duper Roofer (@Superduperroofr) reported 19 minutes ago
@MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.
Witness Protection (@WitnessPro96736) reported 20 minutes ago
you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!
jaybwfc (@howfenbwfc) reported 22 minutes ago
@BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.
craig shostak (@mymets86) reported 24 minutes ago
@msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.
CTrefugees (@CTrefugees) reported 25 minutes ago
@An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.
Hannah Christ (@HannahChrist) reported 26 minutes ago
No healthcare, no paid family leave, no childcare, and cost of living is outpacing our paychecks. But sure, Candy Crush is the problem.
Elizabeth (@MizzLizzee) reported 28 minutes ago
@60Minutes Oh yeah, Candy Crush is the problem. Disingenuous bullshit.
The 5th Estate (@The_5thEstate) reported 33 minutes ago
The amount of hours I have spent in tech support working with executives to get them connected to Facebook to play Candy Crush or to unblock them from the firewall to watch Netflix is well over a thousand hours. Billed at $200 - 300 a hour to boot.
Husky Softball Fan (@PierceCoAlcohol) reported 33 minutes ago
I heard candy crush was the problem
𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 35 minutes ago
@onetruechap With weytin everybody dy talk, nah candy crush matter be her problem
Ange (@Ange1736496) reported 35 minutes ago
@CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall
🌊Anglface 🌊 (@justmenow181) reported 38 minutes ago
@60Minutes So Candy Crush is the problem….not affordability? He needs to just go home 🙄
Alice (@aliceadamee) reported 42 minutes ago
I need a fun iPhone game everything is like those candy crush style things so you can fix a house
Dharmesh joshi (@DharmeshDhamu) reported 46 minutes ago
@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 48 minutes ago
“uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?
承⁷ (@nigiriwaste) reported 48 minutes ago
@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
Brandan Smith (@Airvhan) reported 53 minutes ago
@tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.
#1 Bog Rotter (@WitchyCnut) reported 56 minutes ago
@Hunterrowell61 @60Minutes @BenSasse I agree with this as well - I think it’s a multifaceted issue and trying to boil it down in a character limited space is a disservice to the discussion. I just refuse to be insulted by the argument of Mr. Candy Crush
Love Web3 World (@WebThreeAI) reported 56 minutes ago
@naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.
Medi Zerovan (@medi0) reported 57 minutes ago
@Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.