Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (40%)
Microtransactions (23%)
App Crashing (20%)
Online Features (14%)
Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	3 days ago
Waterford	Glitches	6 days ago
La Paz	Glitches	8 days ago
Kansas City	App Crashing	12 days ago
Laguna Niguel	Glitches	13 days ago
Barcelona	Microtransactions	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

leslie johnson (@LunaGoddessGem) reported 37 seconds ago
@CandyCrushSaga your amazon prime link is not working
Baba Voss (@GrizzyGrey) reported 4 minutes ago
This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽
Super Duper Roofer (@Superduperroofr) reported 7 minutes ago
@MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.
Yusuf Hashim (@Hashimite733) reported 7 minutes ago
@CandyCrushSaga Slow and steady
bewafa (@midudududududu) reported 9 minutes ago
@CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that
🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 10 minutes ago from City Centre, Manitoba
What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
Dharmesh joshi (@DharmeshDhamu) reported 13 minutes ago
@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
Befff (@HigbeeBeth) reported 14 minutes ago
I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?
queendemetria (@Queendemetriak) reported 19 minutes ago
People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!
𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 20 minutes ago
@onetruechap With weytin everybody dy talk, nah candy crush matter be her problem
Emma Mackintosh (@EmmaMackintos13) reported 23 minutes ago
@KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?
Fernando (@FernsVacaNieto) reported 24 minutes ago
@VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush
Dom (@DominicDaOG) reported 28 minutes ago
@ohimesamadesuwa Still working on that Candy Crush esports league I respect it
David Hicks (@ALL_CAPS) reported 36 minutes ago
@embean *IT exempt from RTO* *go to office and Wi-Fi doesn’t work* *no IT on site to fix* *play Candy Crush on phone all day* *PRODUCTIVITY!*
Smokey (@SmokeyOYK) reported 36 minutes ago
@CandyCrushSaga @noellethoughts why ur servers down blud
Kimmy 🇱🇨 (@KimmyOHSOSmug) reported 39 minutes ago
Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
Fernando (@FernsVacaNieto) reported 40 minutes ago
@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
nicole3791, B.A. (@nicole37911) reported 40 minutes ago
@CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens
Fernando (@FernsVacaNieto) reported 41 minutes ago
@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.
Queen elizabiff👩‍💻🧌 (@dooglebert) reported 44 minutes ago
@quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem
ElonMars.algo (@ElonMars_fren) reported 44 minutes ago
@NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.
Julie A Richardson (@Tigercuddles74) reported 45 minutes ago
@JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going
Dr. Reverend Crush Ph.D (@ReverendCrush) reported 49 minutes ago
@EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...
𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 49 minutes ago
Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga
Ash (@ashley_alfreda1) reported 52 minutes ago
@CandyCrushSaga fix it 😑 that’s glitch!
Paul Irvine (@PaulIrvine82015) reported 53 minutes ago
@aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.
Love Web3 World (@WebThreeAI) reported 54 minutes ago
@naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.
highly unlikely. (@Ell_Rochelle) reported 55 minutes ago
why did i download candy crush back ? i have a problem 😭 lmao.
Rebecca Evans (@Becky3456) reported 56 minutes ago
@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
Scott Benzie (@SwBenzie) reported 59 minutes ago
@Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.