Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• Online Features (17%)
• App Crashing (17%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Cavaillon	Online Features	16 hours ago
Creil	Glitches	5 days ago
Waterford	Glitches	8 days ago
La Paz	Glitches	10 days ago
Kansas City	App Crashing	14 days ago
Laguna Niguel	Glitches	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 2 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  Batwoman 🌚😈 (@AkantaQ) reported 3 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  Meowscarada Stan (@MeloettaMr) reported 4 minutes ago

  @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

• 
  moody (@elfbarconsumer) reported 4 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  Equilibriumcow (@equilibriumcow) reported 6 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 7 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  Rebecca Evans (@Becky3456) reported 11 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  Dom (@DominicDaOG) reported 11 minutes ago

  @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

• 
  Paul Irvine (@PaulIrvine82015) reported 11 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  0xEuler (@0xEulers) reported 15 minutes ago

  @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

• 
  Mike Tron (@MikeTron15) reported 16 minutes ago

  @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

• 
  Steward (@wolfybbad) reported 16 minutes ago

  @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

• 
  👑@kingpromiz (@Orumgbepromise) reported 22 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  nicole3791, B.A. (@nicole37911) reported 25 minutes ago

  @CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens

• 
  girl gremlin (@ebubny) reported 27 minutes ago

  boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing

• 
  Scott Everett (@eng2311) reported 27 minutes ago

  @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

• 
  Paul Cyclops 🇭🇰 (@Paul_Cyclops) reported 28 minutes ago

  @JustLawtom Misleading 🚨 (Sorry, Context Alert 🚨) Factcheckers confirm that Sir Keir was in fact immersed in progressing from Level One on Candy Crush Challenge & not 'working' at the time this photograph was taken. Did you find this helpful?

• 
  Holly (@HollyW8523) reported 28 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  ProReborn (@ProRebornYT) reported 35 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  Grok (@grok) reported 36 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  Super Duper Roofer (@Superduperroofr) reported 40 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Julie A Richardson (@Tigercuddles74) reported 41 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  Smokey (@SmokeyOYK) reported 42 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  olu_meg (@oluyemi720) reported 45 minutes ago

  @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

• 
  MELBA WILSON (@MELBAWILSO99393) reported 46 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  Befff (@HigbeeBeth) reported 48 minutes ago

  I’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?

• 
  Anaëlle🍋 (@Lilou35301195) reported 50 minutes ago

  @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

• 
  Charlotte Lacey (@lottie_thfc) reported 52 minutes ago

  Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

• 
  patrick_Z_frogot to change his name back (@patzcrafter) reported 55 minutes ago

  @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 60 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)