Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	1 day ago
Castellbisbal	Online Features	2 days ago
Valencia	Online Features	2 days ago
Cavaillon	Online Features	3 days ago
Creil	Glitches	8 days ago
Waterford	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roy (@im_roy_lee) reported 8 minutes ago

  here's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen

• 
  👑Chukwuemeka (@Olafthegodd) reported 9 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  (沃嘉ʏткɑ)｡*ﾟ+💙 (@bllueraspberry) reported 13 minutes ago

  Candy Crush ******* crashed when the clock struck 00:00 Then I lost all my streaks and super color bomb stuff @CandyCrushSaga Please fix this bug 😭 I really want to play this game smoothly through the night without trouble

• 
  Sturm Novahl (@The_Sturmfront) reported 13 minutes ago

  @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

• 
  Mo_ (@tomideeeee) reported 14 minutes ago

  @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

• 
  🌿 kristopher (@ghoulidayy) reported 16 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  👑@kingpromiz (@Orumgbepromise) reported 18 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  Dalal M (@Dalalism) reported 20 minutes ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

• 
  Erin just wont go away. (@JFCnotagain) reported 24 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  Dave The Brave✨ (@davidteminijesu) reported 28 minutes ago

  Bonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.

• 
  Scott Everett (@eng2311) reported 32 minutes ago

  @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

• 
  Rebecca Evans (@Becky3456) reported 37 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  Erich Landstrom (@ScienceGiant) reported 39 minutes ago

  @hideacorp Once again @YahtzeeCroshaw was right. He predicted the trend of people wanting to play “cozy” games. And sure enough, after Angry Birds and Fruit Ninja, after Candy Crush and Pokémon GO, we come to the decidedly low-stakes and slow-tempo of Cats and Soup.

• 
  spicy boi (@Andre__ko) reported 40 minutes ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  MELBA WILSON (@MELBAWILSO99393) reported 41 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  R H (@Rambo_Hair) reported 42 minutes ago

  @jakewarsaw @tslatedd @DMC_Ryan But what games will move the needle? There hasn’t been a new Spyro game in 15 years and Crash would very likely remain multiplat and is hardly a console seller. Overwatch wont be exclusive. WoW is only on PC and has no place on console. Cod is multiplat. Whats left? Candy Crush?

• 
  Quarantino Brown (@ayo_irl) reported 43 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  Bondforged Copper (@CoppermineTypeK) reported 48 minutes ago

  @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

• 
  highly unlikely. (@Ell_Rochelle) reported 49 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  Holly (@HollyW8523) reported 50 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Mark Dunn (@mark_dunny10) reported 52 minutes ago

  @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

• 
  Daniel Watson (@DanielW83655886) reported 53 minutes ago

  @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

• 
  Keep the zero (@StevieGaultPal) reported 54 minutes ago

  @Rjeffrey1872 No being funny, but if you can't sit in traffic without playing candy crush, you have issues.

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 55 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  Steven (@playsbyme) reported 55 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  ElonMars.algo (@ElonMars_fren) reported 58 minutes ago

  @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

• 
  よろしkuu ♡ (@mellowspace_) reported 58 minutes ago

  TRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE

• 
  Cecily Ward (@Cec1ly_Ward) reported 60 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 1 hour ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Mcsmithltd (@Mcsmithltd) reported 1 hour ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.