Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (29%)
• App Crashing (14%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	6 days ago
Brighton	Glitches	12 days ago
Brighton	Sign in	15 days ago
Brighton	Sign in	16 days ago
Brighton	Glitches	17 days ago
Montceaux-lès-Provins	Glitches	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luís Carlos Zardo (@ImpactSuit) reported 14 minutes ago

  @Pirat_Nation The problem is, Candy Crush is the only reference she has...

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 15 minutes ago

  I heard candy crush was the problem

• 
  Buford H. Beauregard, Jr. (@BigFordBeau) reported 15 minutes ago

  @notnguyenonline No like i show up to work and do my **** and leave. It doesnt feel like a career or like im working towards anything. If i play candy crush at my desk 60% of the time so be it idgaf

• 
  Daniel the DJ (@DanielG67128715) reported 17 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  tina.w (@MaybeTina_) reported 17 minutes ago

  Y’all be in the atm playing candy crush and that’s my issue

• 
  Sourabh Gurwani (@SourabhGurwani) reported 19 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  Bowserguy62 (@Bowserguy621) reported 21 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

• 
  ojere (@OjereHighstar) reported 21 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 27 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  Sir Faxmachine (@SirFaxmachine) reported 27 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Steven B (@Steven_B_90) reported 31 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 31 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  dil (@khylnq) reported 33 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  Alengyeon (@Alekakisss) reported 35 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  Techguy (@paradoxx97) reported 39 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  power_mac (@PJJMD) reported 40 minutes ago

  @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 41 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported 41 minutes ago

  @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

• 
  Ryan (@Ryan25700722538) reported 42 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 43 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  tshi art (@ArtTshi) reported 45 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Ryan (@RyanHampton) reported 45 minutes ago

  People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.

• 
  Magpie (@Dontfeedthecrz) reported 47 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 50 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Alex Minecan (@alecsandrull) reported 54 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  JAY JAY PA₦YA (@ComputerrWizard) reported 56 minutes ago

  lol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.

• 
  Sarah McCammon📻 (@sarahmccammon) reported 57 minutes ago

  I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 59 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 59 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  PaulituHD (@PaulituHD) reported 60 minutes ago

  @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD