Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (22%)
• App Crashing (17%)
• Online Features (9%)
• Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	21 days ago
Brighton	Glitches	27 days ago
Brighton	Sign in	30 days ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago
Montceaux-lès-Provins	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G. Spanakopoulos (@Spanakopoulos) reported 1 minute ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

• 
  Johnny Utah (actual surfer) (@_perlstein) reported 3 minutes ago

  BPD love working detail on Grateful Dead and Phish shows at Fenway Park because they get paid to stand around playing Candy Crush while raking in overtime to look intimidating in the presence of the worst affluent people imaginable that are tripping *****

• 
  Marco Capelli (@adamdived1) reported 4 minutes ago

  1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.

• 
  Qilogram (@yukiesinfeb) reported 6 minutes ago

  My friend having crash out in the morning just because she cant defeat candy crush and start saying "candy crush is P2W"

• 
  Chris Fox (@heychrisfox) reported 9 minutes ago

  @Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.

• 
  Mr Briggens (@mrbriggens) reported 10 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported 11 minutes ago

  @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

• 
  David Zion (@IamNotHim777) reported 11 minutes ago

  @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

• 
  Alex Minecan (@alecsandrull) reported 16 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  TheNardz (@nardz_the) reported 17 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 19 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  Lakota Ma'am (@Blacknatwatch) reported 24 minutes ago

  @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

• 
  Stone Choir Respecter (@NCarolinian34) reported 26 minutes ago

  @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

• 
  ayv4zyan (@ayv4zyan) reported 29 minutes ago

  Makes sense — it's not much better on the consumer side either. Windows keeps "fixing" the wrong things: Windows 8: ugly design → backlash. Windows 10: fixed it → everyone happy. Logical next step for Windows 11? Fix bugs. Cut bloat. Speed it up. What did Microsoft do instead? Redesigned it all over again. 🙃 The actual to-do list sat there, untouched: • Start menu — stripped down, centered by default, less customizable than 2015's version • Ads — built into the Start menu and lock screen. A $2,000 laptop that also sells you Candy Crush. • Copilot — wedged into every corner, nobody asked • TPM 2.0 — legit security call. But ditching old hardware was the perfect excuse to also ditch the legacy code behind it and ship something leaner. Instead: more bloat, and a higher entry price. Somehow this counts as "innovation."

• 
  jeftah (@jeftahx) reported 30 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 32 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  30 (@prewardarkroom) reported 33 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  LettersFromAustralia 💜🐭 (@LettersFromOz) reported 36 minutes ago

  @RosieM1276203 revealing video, especially as he was describing the problems he sees as a Vet, and all the while they are looking at their phones and scrolling. Or playing Candy Crush. not listening at any rate

• 
  Flupp1 (@Flupp1) reported 37 minutes ago

  @GbolahanJu31497 we got a problem with this but we dont got a problem if some higher ups plays ******* candy crush in his comfy office while **** hit the fan on the work floor.

• 
  Buford H. Beauregard, Jr. (@BigFordBeau) reported 38 minutes ago

  @notnguyenonline No like i show up to work and do my **** and leave. It doesnt feel like a career or like im working towards anything. If i play candy crush at my desk 60% of the time so be it idgaf

• 
  Ellie 🎀 (@maxdeploy) reported 40 minutes ago

  @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

• 
  Techguy (@paradoxx97) reported 41 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 42 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  Doodooballs (@poopkatana) reported 43 minutes ago

  @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 43 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  Magpie (@Dontfeedthecrz) reported 46 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  ademiji💗 (@j1s0l4_) reported 47 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  Listening to Theme of Lu Bu on Repeat (@shonan_naminori) reported 50 minutes ago

  @Sandsdiego @10News Working on that new Candy Crush record

• 
  Sir Faxmachine (@SirFaxmachine) reported 51 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 58 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.