Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Online Features (23%)
• Microtransactions (23%)
• App Crashing (18%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Online Features	2 hours ago
Overland Park	App Crashing	2 days ago
Barcelona	Microtransactions	4 days ago
Castellbisbal	Online Features	5 days ago
Valencia	Online Features	5 days ago
Cavaillon	Online Features	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isobel Fox (@pet_wife) reported 2 minutes ago

  @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

• 
  Holly (@HollyW8523) reported 3 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  تَسنيمـ (@Tasniime_) reported 3 minutes ago

  Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

• 
  Erin just wont go away. (@JFCnotagain) reported 4 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  ibbie💕 (@Ibukunnn__) reported 5 minutes ago

  when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

• 
  Mo_ (@tomideeeee) reported 9 minutes ago

  @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

• 
  patrick_Z_frogot to change his name back (@patzcrafter) reported 13 minutes ago

  @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

• 
  ProReborn (@ProRebornYT) reported 14 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  Orrakle(♟,♟) (@Orrakle0) reported 15 minutes ago

  This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

• 
  Julie A Richardson (@Tigercuddles74) reported 16 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  0xEuler (@0xEulers) reported 16 minutes ago

  @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 18 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  macarons (@lowhyugottsbe) reported 20 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  Bee (@BeeGooner_) reported 22 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  queendemetria (@Queendemetriak) reported 22 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  girl gremlin (@ebubny) reported 23 minutes ago

  boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing

• 
  Scott Benzie (@SwBenzie) reported 27 minutes ago

  @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

• 
  syd💜 (@sydneysartori) reported 29 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  dumpling (@lovejinkie) reported 37 minutes ago

  the sound on my candy crush isn’t working :(

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 39 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  mcgss1974 (@MCGSS1974) reported 39 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Mcsmithltd (@Mcsmithltd) reported 41 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  stallion (@_STARGIIIRL_) reported 44 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  Steven (@playsbyme) reported 45 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Ana🌷 (@anabanana8008) reported 48 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  Liza Brits (@Liza_Brits) reported 51 minutes ago

  @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

• 
  Azeez Idowu (@idcabasah) reported 51 minutes ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  Carl Haworth (@CarlHaworth01) reported 54 minutes ago

  @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

• 
  Smokey (@SmokeyOYK) reported 60 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  REGINA MUKYALA (@mukyala_regina) reported 60 minutes ago

  @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you