Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	3 days ago
Lyon	Glitches	28 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheNardz (@nardz_the) reported 3 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  ✌️ (@magantifa) reported 4 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Ethan Winters (@EthanWinters529) reported 6 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  30 (@prewardarkroom) reported 7 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Anish Moonka (@anishmoonka) reported 7 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Clarissa (@fluffykittensox) reported 8 minutes ago

  @tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.

• 
  St James (@DadJr7) reported 9 minutes ago

  I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

• 
  tshi art (@ArtTshi) reported 10 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  brian (@brianonhere) reported 15 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  GREY_WREATH (@GreyWreath) reported 15 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  Yvonne Oots (@YvonneOots60013) reported 17 minutes ago

  @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

• 
  Lensar Dawn (@Lensar_dawn) reported 25 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  mae & that 🫐 (@4everbronzelix) reported 25 minutes ago

  I thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun

• 
  LettersFromAustralia 💜🐭 (@LettersFromOz) reported 29 minutes ago

  @RosieM1276203 revealing video, especially as he was describing the problems he sees as a Vet, and all the while they are looking at their phones and scrolling. Or playing Candy Crush. not listening at any rate

• 
  The Kewn (@thekewn062) reported 31 minutes ago

  @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

• 
  Lakota Ma'am (@Blacknatwatch) reported 31 minutes ago

  @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

• 
  WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported 33 minutes ago

  @TechnicallyTee You're the problem. A Candy Crush player

• 
  val kopi (@valeorant) reported 36 minutes ago

  @n0nchlant1 login candy crush

• 
  Durin (@DURININININININ) reported 37 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  The Welder (@RadiatedEngine) reported 40 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  Laza (@Laza_Bautista) reported 42 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  bendell werry x (@AliceNNderfold) reported 42 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  Steve Zrimec (@ZrimecSteve) reported 42 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 45 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  Bodega Sushi (@InshallahVato) reported 46 minutes ago

  @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

• 
  sugar (@givemommymon3y) reported 47 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Katyayani Shukla (@aibytekat) reported 54 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  Sir Faxmachine (@SirFaxmachine) reported 54 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 57 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  HugoHerts (@_HugoHerts) reported 57 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0