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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (34%)
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Glitches (32%)
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Online Features (21%)
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Sign in (13%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Online Features | |
 Bolton |
Online Features | |
 Nürnberg |
Glitches | |
| Bourges |
App Crashing | |
 Burke |
Sign in | |
| Ville Platte |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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STAND WITH #HONGKONG 🇭🇰🇺🇸!!
(@KAWAISHIZUKA) reported
This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +
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JK
(@E_lie_us) reported
@Team_Joe2 You got something to say? Don’t hide behind a gif. Go back to playing candy crush bud I promise you don’t want problems
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Shanny
(@_shaneliza) reported
My candy crush screen time on the other hand....that’s a real issue
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Dave is 🅱️ald
(@OThreens) reported
My mother has been using a slow af kindle to play solitaire and candy crush for years, and I gave her my ipad so she can do more of the same, but she hates it because she can't deal with seeing ads between games. Her ancient kindle apps are no longer ad supported.
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Frenchie 🇫🇷
(@frenchtom34) reported
My problem is, I keep getting 4hrs unlimited lives when I open the chests, RIGHT IN THE GAME BEFORE I GO TO BED. Not cool Candy Crush 😭
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
My mother has told me that whenever she has trouble 👿 beating @CandyCrushSaga she just restarts the game on her iPhone 📱 but she’s also told me that if I have trouble 👿 beating @PokemonSwordNS then I should restart the game so I could get to level 65 @ika_po
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Inactive
(@EyebrowDogg) reported
Candy crush isnt working and now im just sitting here actually questioning if I even have a reason anymore lol
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J La
(@JLLL2011) reported
@CandyCrushSaga I’m considering deleting my personal Facebook account and leaving up a business one. Can I shift my CC ID in order to save progress? Second, if I shut FB altogether would that cause issue to my CC account? I’ve DM’d twice and no response.
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Nevada
(@Nevada06397312) reported
@CandyCrushSaga Thank you but I uninstalled the app and reinstalled it and it's working now, I did lose some of my boosters but that's ok. I had done an update and I think that caused the issue. 🤔
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ThatOneStrawHat
(@blackshadow2146) reported
@TheHeartlesskii The frozen pre minigame (escaping from the ice monster) was NOT fun but the post minigame where you collect stuff and sleigh around was super fun for me tho, remi.....dunno what to say the minigame was broken sometimes and as for the acre woods.....candy crush joins kh
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Fachri Pebrian Nugraha
(@fachringrh_) reported
Poop sambil main candy crush itu a6. Fix! Valid, no debat.
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h'al
(@travestwt) reported
Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....
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MsGlaser
(@Msglaser1) reported
@CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.
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Dağhan Songur Serter
(@DaghanSongur) reported
@Logitech My father bought a mouse from logitech. It worked for 11 Years straight without any problems. And now its broken. This is the model my father should get. He needs it for the speed. You need good reflexes to play candy crush and this mouse should do it.
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KidKalubus
(@kalubus) reported
@kathery4ever @ClashRoyale I just don't wanna have to "re-climb" ever again. It's boring. This dead game is boring and awful. They run it like it's candy crush...rigged af and blatantly set up to frustrate. They can go to hell until they fix it
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〽️🅰️⚡️❗️
(@ambitious_lexii) reported
Is y’all Candy Crush working or it’s just mine that’s tripping 🤔
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Kim Richards
(@KimGurka) reported
@Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.
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Hi-Fi Jump Ropes
(@RobDye1960) reported
@DietCoke You really ought to consider putting your ads on the BBC Global News Podcasr. If "Candy Crush Saga" can afford it, I'm sure Coke could. Working together, you could build both brands, and get people listening to an good newscast. What's not to like?
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Jeff Jachens
(@JeffJWarwick) reported
Now that Barr's ended ANY thought of a hostile takeover, it's obvious the massive turnout was enough to make the coup untenable. However, Barr hasn't been playing Candy Crush Saga. He's been working on a plan to destroy evidence & a pardon schedule to protect the traitors. 🖕 him
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L
(@lolly_9411) reported
I'm so amazed how patient my mom can be. She never spends a dime on a singlr candy crush-esque game. Run out of lives? Only one move to pass the level but already out of move? Not a problem! Just close the game and leave it for a few days!
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nada sef
(@homs64) reported
@CandyCrushSaga What the problem with content content?
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𝒉𝒂𝒓𝒖.🍯
(@ajaebeomz) reported
@bongbabez ohh whats the diff with this one? HHAAHAHHAAHA i mean do u also play like the candy crush type of games to be able to fix stuff or is it completely different?
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denies.knowledge
(@flavor_boyd) reported
Like, what do you think of when you think of your dad? Mmm well he's always working, constantly on work calls. But candy crush seems to help him forget that his life is a nightmare.
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David Brien
(@Daithi240) reported
Bring me back to the old days, were the biggest problem you had in your life was been stuck on the same level in Candy Crush for more than a week
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Justin Hardy 💙💛
(@Hardyboy79) reported
@HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such
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Candy Crush Saga
(@CandyCrushSaga) reported
@MahamFarhan9 People picking up your phone and using up your Candy Crush lives is a serious problem
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Kesha Patel
(@BeingKeshaPatel) reported
@CandyCrushSaga @Nevada06397312 Experiencing the same issues. Sort it out please
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Tommy Omelettes
(@tommyomelettes) reported
Hey @CandyCrushSaga when will you fix the screen for the iPhone 12 Mini? It’s annoying af.
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🤍𝖎𝖙𝖟 𝖙𝖗𝖆𝖕 𝖘𝖟𝖓🤍
(@threadzz_trapp) reported
JT:I-erm na he hasn’t G:yu styl ain tell me who it is JT:I am...soon, yu gon try go guns blazing... G:wahs the issue wit da He says looking at me confused, whilst I look down at my phone playing candy crush. JT:***** yu can’t shoot every mf, that do me wrong