Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (33%)
Microtransactions (25%)
Online Features (23%)
App Crashing (18%)
Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	6 days ago
Buford	Glitches	7 days ago
Bois-Colombes	Microtransactions	11 days ago
Isola Maggiore	Online Features	12 days ago
Overland Park	App Crashing	14 days ago
Barcelona	Microtransactions	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 3 minutes ago
@fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too
Microscopic Animal (@bttldog) reported 3 minutes ago
@PersephoneK @SkolRant He’s diminishing the problems people encounter related to child rearing into being addicted to candy crush. That is a pretty fuckerish statement.
Möther (@venusindistress) reported 3 minutes ago
@ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete
Dharmesh joshi (@DharmeshDhamu) reported 4 minutes ago
@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
Jake McCoy (@jakehmccoy) reported 5 minutes ago
This is, of course, totally in bad faith but if you extrapolate "ban candy crush" to what Sasse actually means, I would take the "ban candy crush" side as the heavy favorite. There is no amount of money or accommodation that will restore fertility. Yet another problem that we have tried and failed to GDP ourselves out of.
Smokey (@SmokeyOYK) reported 7 minutes ago
@CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES
Cecily Ward (@Cec1ly_Ward) reported 7 minutes ago
game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars
moody (@elfbarconsumer) reported 7 minutes ago
@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 7 minutes ago
@onetruechap With weytin everybody dy talk, nah candy crush matter be her problem
Byron White (@JusticeWhizzer) reported 15 minutes ago
@JDCocchiarella Agreed, good riddance. Maybe address the actual issues causing a decline in birth rates instead of blaming the younger generation and “Candy Crush.”
ᅠ𝐛𝐥𝐮𝐞—𝗂͟𝗇͟𝖿͟𝖾͟𝗋͟𝗇͟𝗈 (@eclipsedies) reported 17 minutes ago
maybe candy crush will fix my demons .
Thand (@ThandiMaler) reported 26 minutes ago
People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.
Frank vega (@frank_vega_cl) reported 28 minutes ago
@svpino I’ve done 4 in a cmux screen, feels like operating a playstation 2 or candy crush rather than working. Not to mention mixed results and then the de-slop stage
Sturm Novahl (@The_Sturmfront) reported 29 minutes ago
@mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something
The 5th Estate (@The_5thEstate) reported 30 minutes ago
The amount of hours I have spent in tech support working with executives to get them connected to Facebook to play Candy Crush or to unblock them from the firewall to watch Netflix is well over a thousand hours. Billed at $200 - 300 a hour to boot.
JR_Two_Times (@JRAwesomeAve999) reported 31 minutes ago
@sleepy_devo Leave it to a retarded lib to completely miss the point. He's saying if you spent your time more wisely, you would be able afford kids. It's a prioritization issue. If candy crush is that important to you, we really don't want you having kids anyways.
Magitheth (@magggwai) reported 35 minutes ago
My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
Amazonia - Kaua e tautohetohe ki nga riwai (@Jandal_It) reported 42 minutes ago
@BenSasse - you have time to fix this. Your legacy could be helping create a system where women are safe to have babies. Don't die while you whinge about people playing Candy Crush.
crtweeting (@crtweeting1) reported 43 minutes ago
@thomaslhorrocks His “Candy Crush” meant being online and disconnected. Explain people not dating, social issues, depression. When isolated, don’t have children.
Smokey (@SmokeyOYK) reported 44 minutes ago
@CandyCrushSaga @noellethoughts why ur servers down blud
99999999999999999 (@alucshkobs686) reported 45 minutes ago
@thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating
. (@NoApologies999) reported 46 minutes ago
Buddy thinks we stopped getting married and reproducing bc of candy crush and not bc of a system that encourages 20 year olds to enter the working world with 6 figure debt in this real estate market. And people vote for this
GOLDENVICTORYMAN (@BigotsCryForMe) reported 48 minutes ago
@Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.
ibbie💕 (@Ibukunnn__) reported 49 minutes ago
when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
Steward (@wolfybbad) reported 55 minutes ago
@Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads
henny💋 (@israelselah) reported 55 minutes ago
I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.
Erin just wont go away. (@JFCnotagain) reported 55 minutes ago
@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
stallion (@_STARGIIIRL_) reported 59 minutes ago
Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
queendemetria (@Queendemetriak) reported 60 minutes ago
People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!
Dr. Reverend Crush Ph.D (@ReverendCrush) reported 60 minutes ago
@EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...