Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	4 days ago
Buford	Glitches	5 days ago
Bois-Colombes	Microtransactions	9 days ago
Isola Maggiore	Online Features	10 days ago
Overland Park	App Crashing	12 days ago
Barcelona	Microtransactions	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 2 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  Julie A Richardson (@Tigercuddles74) reported 3 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  Zee.. (@Zee1845) reported 6 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  Daniel Watson (@DanielW83655886) reported 7 minutes ago

  @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

• 
  Cecily Ward (@Cec1ly_Ward) reported 9 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  $later🕷 (@emscanor) reported 10 minutes ago

  This WiFi outage got me bout to download candy crush on my phone 😭

• 
  The 5th Estate (@The_5thEstate) reported 11 minutes ago

  The amount of hours I have spent in tech support working with executives to get them connected to Facebook to play Candy Crush or to unblock them from the firewall to watch Netflix is well over a thousand hours. Billed at $200 - 300 a hour to boot.

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 12 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  Gabriella maryunex (@Gabrielaoj14) reported 13 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  🎲ChristyYamaguchi🎲 (@6wardumaine) reported 15 minutes ago

  3rd shift what we doing besides working!? Me: Playing candy crush

• 
  Skeptical Redneck (@redneckskeptic) reported 17 minutes ago

  ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.

• 
  Cathy Lopez (@clopez8585) reported 17 minutes ago

  @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

• 
  Cannie Oakley: Local Cryptid (@Staceballs) reported 20 minutes ago

  There’s no federally-mandated paid maternity leave, companies are slashing what time-off they do offer, health insurance is predatory, groceries are up 30%, nobody can buy a home and rent is 50% of our paycheck, job growth is nonexistent, but sure… Candy Crush is the problem

• 
  Grok (@grok) reported 21 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  R H (@Rambo_Hair) reported 27 minutes ago

  @jakewarsaw @tslatedd @DMC_Ryan But what games will move the needle? There hasn’t been a new Spyro game in 15 years and Crash would very likely remain multiplat and is hardly a console seller. Overwatch wont be exclusive. WoW is only on PC and has no place on console. Cod is multiplat. Whats left? Candy Crush?

• 
  Farrukh BaBa (@faru9885) reported 29 minutes ago

  @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

• 
  sockzoff (@sockz254762) reported 31 minutes ago

  @60Minutes Farmers can't afford fuel to harvest their crops and this guy thinks Candy Crush is our problem? Good riddance.

• 
  GamingFirefighter (@GamingFirefigh1) reported 31 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  Rooster83 (@Rooster832) reported 33 minutes ago

  @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 35 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  Gregg Carey (@greggcarey) reported 38 minutes ago

  @fishstark @BenSasse Replacement rate in Sweden is lower than the US at 1.4. They have like 60 weeks of parental leave. There is a broader issue at play than candy crush or parental leave.

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 39 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  Ben (@GWash509) reported 41 minutes ago

  @WestsideLAGuy Candy crush is just the first thing that his boomer brain could think of, but his broader point about smart phones is likely true. The problem is definitely deeper than raising costs or lack of social programs.

• 
  oaul bellybutton looker🔞 (@ednashtummy) reported 41 minutes ago

  jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

• 
  承⁷ (@nigiriwaste) reported 41 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Smokey (@SmokeyOYK) reported 48 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  Karel Groll (@GrollKarel88564) reported 50 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Dave (@DE_Gifford) reported 57 minutes ago

  Candy Crush is why we stopped making babies! Or, maybe its an affordability problem. Men can no longer rely on free labor from stay at home moms. It takes two to afford 2-cars, house, phones, student loans, pursuit of nuclear/singular family lifestyle (most expensive).

• 
  Bobby (@AlabamaBobbycue) reported 59 minutes ago

  Insanely funny for a few reasons. Primarily that no one <60 is playing Candy Crush, but also that the short term profit motive driven economy that his party has worked so hard to create has made it impossible for working people to afford a family. Great stuff, Ben

• 
  Devam Junior (@Devam_Junior) reported 60 minutes ago

  @BearOnWindows95 You got a degree in finance, then went to MIT for grad school, then spent another 10+ years in the industry working across multiple firms. Even after all that, a random 40+ year old guy who streams Candy Crush is STILL RICHER THAN YOU (literally)!