Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	3 days ago
Lyon	Glitches	29 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@Ryan25700722538) reported 2 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  The Welder (@RadiatedEngine) reported 3 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  Boney R. (@boney2r) reported 4 minutes ago

  A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 4 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  Lunar dysphoria (@lunar_dysphoria) reported 4 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 13 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  Pixel Operative (@PixelOperative) reported 15 minutes ago

  Is this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.

• 
  Street-tier_Deku (@DekuTier14598) reported 18 minutes ago

  @Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.

• 
  Scarebro 💀 🦴 (@TheScarebro) reported 21 minutes ago

  @Fernan1393 @prettyantipod The Internet just keeps getting shittier. Before it was just the nerds who knew how to get a modem working. Then it was the people who could afford cable and a computer. Then it was the libtards who could buy an iPhone. And then it got to the point even grandma had a phone for Candy Crush and Facebook. The DV is just the talk radio fanbase escaping containment from Facebook as radio dies and transitions to streaming. Except without the awareness that the Internet needs to stay on the Internet, because there was always that one crazy person on a forum or a Usenet group who would totally visit you and stab you in the face if he could put an address to your username.

• 
  Participator (@NickGomenis) reported 21 minutes ago

  @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

• 
  ademiji💗 (@j1s0l4_) reported 22 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  G. Spanakopoulos (@Spanakopoulos) reported 26 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 27 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Chris Fox (@heychrisfox) reported 33 minutes ago

  @quadrapuni @_Hero_Hei_ The only issue I have with this is they are not easy to replace. Viewing devs as replaceable commodities is how we ended up in this situation. We fired the expensive people with talent, and hired Jessica who said she played candy crush 1 time, losing all that institutional knowledge.

• 
  Will I Am - e/acc (@SouthernWintrs) reported 34 minutes ago

  Having knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.

• 
  جلوريا (@timoteotoronja) reported 34 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 35 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  30 (@prewardarkroom) reported 35 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 37 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Jake Morgan (@JakeCakeMorgan) reported 37 minutes ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 39 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Kynnigos (@kynnigos) reported 39 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Brandon Farley (@TheRealFarley) reported 41 minutes ago

  What I saw/experienced on my regular 1-hour walk today through my Northwest Portland neighborhood: Right outside my place, a junkie who stood 3 feet tall was arched over smoking Fentanyl; to which, I told him to take that **** somewhere else; he was later discovered in a doorway, one block away, arched over with his bare *** exposed to the sidewalk. I watched another homeless man getting jacked off in another doorway by a crackhead. Progress: I saw that TriMet had fixed the Streetcar glass that was broken yesterday by a flock of open-air junkies across from Safeway in the once-thriving Pearl District. A white woman flapping her ******** in the wind was jogging, crossed my path, and immediately fell on her face; to which, I stared at her blankly, never breaking stride. Grown adults with extremely gay tattoos consuming endless amounts of sugar and playing with kid's toys, because they don't know what else to spend their money on. The gamification of society, packaged as a Candy Crush injection of tiny scrollable dopamine hits on a hand-sized device that depletes your soul's essence. Dogs that bark at me for no apparent reason. (**** dogs) Endless amounts of trash, tents, broken glass, unlevel sidewalks, pedestrian crosswalks crevassed in potholes, people texting while driving, people walking while texting and stepping in (possibly human) ****.. I mean.. the list goes on and on. Portland is just one big ******* catastrophe after another. It's gotten so "normal" out here that I don't even know what to film or photograph anymore.. Everything all around me is... CRAZY - that's the only word I can use, at this point. If I were to stop and film it all, I'd never get my steps in. But, don't take my temporary absence as "giving up" or a form of complacency. Sometimes, I need a few days, weeks, or even MONTHS, to decompress, because **** is really hectic out here, it's literally turning me insane; and I've been documenting the decay for 8 years. Very few of us go out and do this - I'd rather be spending my time maintaining good physical and psychological health - along with my new favorite hobby, AI art.. unfortunately, I always go back to covering the same insanity.. When will Portland get on the right track? Maybe never... Somehow.. I'm still standing.

• 
  JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported 44 minutes ago

  @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

• 
  PaulituHD (@PaulituHD) reported 46 minutes ago

  @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD

• 
  Sarah McCammon📻 (@sarahmccammon) reported 51 minutes ago

  I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

• 
  Johnny Utah (actual surfer) (@_perlstein) reported 55 minutes ago

  BPD love working detail on Grateful Dead and Phish shows at Fenway Park because they get paid to stand around playing Candy Crush while raking in overtime to look intimidating in the presence of the worst affluent people imaginable that are tripping *****

• 
  Alex Minecan (@alexpagepilot) reported 55 minutes ago

  meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

• 
  Shatabdi Paul 🏄‍♀️ 🚴‍♀️ (@ShatabdiRocks) reported 58 minutes ago

  5. He played Candy Crush and used some other apps for seeing what's happening in the stock market and YouTube. YT is where I encountered the problem with the feed he was getting. It was filled with the complete AI slop of PM Modi. Any nonsense about Modi it would be there.

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 60 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.