Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (31%)
• App Crashing (28%)
• Sign in (25%)
• Online Features (9%)
• Microtransactions (6%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Delhi	App Crashing	21 hours ago
Montélimar	App Crashing	2 days ago
Jujurieux	Glitches	11 days ago
Boppard	Glitches	11 days ago
Torrington	Glitches	11 days ago
Cametá	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✌️ (@magantifa) reported 5 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Mama Moose🫎 (@Cqtheresa) reported 6 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  TheNardz (@nardz_the) reported 8 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  Alex Minecan (@alecsandrull) reported 10 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  JR_Two_Times (@JRAwesomeAve999) reported 15 minutes ago

  @sleepy_devo Leave it to a retarded lib to completely miss the point. He's saying if you spent your time more wisely, you would be able afford kids. It's a prioritization issue. If candy crush is that important to you, we really don't want you having kids anyways.

• 
  Byron White (@JusticeWhizzer) reported 18 minutes ago

  @JDCocchiarella Agreed, good riddance. Maybe address the actual issues causing a decline in birth rates instead of blaming the younger generation and “Candy Crush.”

• 
  sugar (@givemommymon3y) reported 24 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Paul Kuharsky (@PaulKuharskyNFL) reported 24 minutes ago

  @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.

• 
  Jignesh (@jig_corp) reported 24 minutes ago

  Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

• 
  Springbonni1987 (@springbonni1987) reported 26 minutes ago

  Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

• 
  Pixel Operative (@PixelOperative) reported 26 minutes ago

  Is this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.

• 
  tina.w (@MaybeTina_) reported 27 minutes ago

  Y’all be in the atm playing candy crush and that’s my issue

• 
  Sassy Southern Blonde (@SassySouthBlond) reported 27 minutes ago

  @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

• 
  Adam Lyttle (@adamlyttleapps) reported 29 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported 32 minutes ago

  @The_Chidimma We handle real-life problems and not SUWE or Candy Crush

• 
  Shatabdi Paul 🏄‍♀️ 🚴‍♀️ (@ShatabdiRocks) reported 32 minutes ago

  5. He played Candy Crush and used some other apps for seeing what's happening in the stock market and YouTube. YT is where I encountered the problem with the feed he was getting. It was filled with the complete AI slop of PM Modi. Any nonsense about Modi it would be there.

• 
  tshi art (@ArtTshi) reported 39 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Squeegee McGriddles (@OneinaGarillion) reported 39 minutes ago

  @arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush

• 
  Edgy Boi (@Deadfool6969) reported 40 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  Durin (@DURININININININ) reported 41 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  🥚 e-GG🥚 (@wjsilver) reported 44 minutes ago

  @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

• 
  tshi art (@ArtTshi) reported 46 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Steve Zrimec (@ZrimecSteve) reported 48 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  jeftah (@jeftahx) reported 51 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  papuc (@turtledome) reported 53 minutes ago

  @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 54 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  HugoHerts (@_HugoHerts) reported 57 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  G. Spanakopoulos (@Spanakopoulos) reported 58 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that for her to sit back in her chair to finish level 874 of candy crush

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 58 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 59 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?