Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• App Crashing (22%)
• Sign in (16%)
• Microtransactions (13%)
• Online Features (11%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Arras	Glitches	3 days ago
Bormes-les-Mimosas	Glitches	5 days ago
Hayes	Microtransactions	6 days ago
Antwerpen	Sign in	13 days ago
Lille	Glitches	16 days ago
Shelbyville	Glitches	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  papuc (@turtledome) reported 6 minutes ago

  @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

• 
  jeftah (@jeftahx) reported 10 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Rijn (@RijnHartman) reported 11 minutes ago

  my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

• 
  Chris Fox (@heychrisfox) reported 12 minutes ago

  @Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.

• 
  Fish Stark (@fishstark) reported 17 minutes ago

  @alden_olms Because it's obvious that Candy Crush isn't what anyone thinks the problem is. These people don't want women to be allowed to work or get divorces!

• 
  TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported 19 minutes ago

  @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 23 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  #1 Bog Rotter (@WitchyCnut) reported 23 minutes ago

  @Hunterrowell61 @60Minutes @BenSasse I agree with this as well - I think it’s a multifaceted issue and trying to boil it down in a character limited space is a disservice to the discussion. I just refuse to be insulted by the argument of Mr. Candy Crush

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 24 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Alex Minecan (@alecsandrull) reported 25 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  IngYay! (@ingyay1) reported 27 minutes ago

  @solana_sailor @0xShubho_sol @solanagaming Its a common issue everywhere. Once upon a time even Candy Crush was a brand new game that only a few people were interested in playing.

• 
  Pat Webb (@CommissionerPW) reported 27 minutes ago

  @PBanderski @ThomBrady5 And Candy Crush isn’t the problem. It’s mass migration. It’s well known that diversity of a populace reduces birth rate. His Koch Brithers benefactors always wanted more of it and more open borders. He’s full of ****.

• 
  Austin (@rw_tucker) reported 28 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  sugar (@givemommymon3y) reported 28 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Magpie (@Dontfeedthecrz) reported 29 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  NOVA.100M (@SpACeSHipKidDD_) reported 35 minutes ago

  Candy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy

• 
  Rob (@SamuraiPizzaRob) reported 37 minutes ago

  @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 38 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 40 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Purple Christian (@deeppurplexian) reported 40 minutes ago

  @thomaslhorrocks It’s both, my good sir. Candy Crush is just shorthand for the problem he means to indicate, and I think you know that. But that’s a micro reason. One macro reason is what you correctly mention: It’s much harder to afford early-20C domesticity than Boomers would like to believe.

• 
  The Welder (@RadiatedEngine) reported 42 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  Ange (@Ange1736496) reported 43 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  Ian ☀️🌴🎥 (@ian_90211) reported 54 minutes ago

  @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

• 
  R33N (@r_esiems) reported 55 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  Steve Zrimec (@ZrimecSteve) reported 55 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 56 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  Listening to Theme of Lu Bu on Repeat (@shonan_naminori) reported 57 minutes ago

  @Sandsdiego @10News Working on that new Candy Crush record

• 
  Digital Financial Market (@BestCryptoTwits) reported 60 minutes ago

  @KnowingBetterYT No one working is playing Candy Crush you stupid idiot

• 
  Daniel the DJ (@DanielG67128715) reported 1 hour ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 1 hour ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.