Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	2 days ago
Lyon	Glitches	28 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pixel Operative (@PixelOperative) reported 58 seconds ago

  Is this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.

• 
  Yamanishi 👾 (@YamanishiM1) reported 2 minutes ago

  @IdleSloth84_ Honestly, it seems that management over Xbox Studios and Bethesda was the main issue. For sure some employee redundancy led to layoffs, but I don't know if Xbox would be better or worse w/o ABK. At least, CoD before BO7, Warzone and Candy Crush probably brought some money.

• 
  EvilCat (@Evilkatto) reported 4 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 7 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  mozone (@p4n4m4j4ck) reported 8 minutes ago

  @iTriggerLibs69 @EQ_Legends You could just play the game and unlock most of it with no problem you don't have to pay for anything just like Candy Crush you can just play the game you don't have to buy the booster packs

• 
  Will I Am - e/acc (@SouthernWintrs) reported 9 minutes ago

  @photo_matt "Why did Candy Crush replace Bejeweled?" --> This is likely more of a business than an art question (though I am willing to be wrong here). I don't think making money off of art is bad. Art doesn't have to be L'shem Shamayim. I think one of the biggest problems in classical music right now is that they make their money off of grants and institutional patrons instead of from ticket, concession sales, tours, and merchandise. It warps the entire incentive structure and is the reason why modern opera is largely crap. Some of the greatest art is/was made to satisfy consumer or individual patrons. But I think there is a difference when you are pandering to lowest common denominator human (I mean be real with Candy Crush, any 3rd worlder with a phone can play it) and when your art is aimed towards people that have more of an intelligent/intellectual base.

• 
  Sourabh Gurwani (@SourabhGurwani) reported 13 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  Witness Protection (@WitnessPro96736) reported 15 minutes ago

  you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

• 
  Hey (@Hey94327235) reported 20 minutes ago

  @MrColllie92 I think the problem with gacha games is once people heard that.. They think of it as mobile and when that happen they'll think candy crush which is retarded... But they'll happily pay for shark card for gta, or pulling card on any sports game by EA

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 20 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

• 
  Daniel the DJ (@DanielG67128715) reported 20 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  ʚїɞ Khun Dee ดี (@ItsDeeAccount) reported 22 minutes ago

  I was feeling really sleepy, even coffee wasn't working anymore. Put on my headphones and played Candy Crush for a bit, and suddenly I'm wide awake again 😌

• 
  جلوريا (@timoteotoronja) reported 23 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Adam Lyttle (@adamlyttleapps) reported 28 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Azuris (@Azuris753) reported 30 minutes ago

  @RohanKarMooN That is one of the problems why we have ****** games, management and others don't differ between Candy Crush and Starcraft. Both are games, but very different customer base, even if they overlap.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 33 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  GREY_WREATH (@GreyWreath) reported 33 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  SheldonBurro 🐴 (@chocolatebodrio) reported 36 minutes ago

  @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

• 
  Ange (@Ange1736496) reported 39 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 39 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Lakota Ma'am (@Blacknatwatch) reported 42 minutes ago

  @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

• 
  Mike (@dillpicklemike) reported 43 minutes ago

  @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

• 
  Aidealist 🧙‍♂️ (@Aiism_Priest) reported 44 minutes ago

  @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

• 
  Shawn (@BlueCow_Betting) reported 44 minutes ago

  @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

• 
  Flupp1 (@Flupp1) reported 44 minutes ago

  @GbolahanJu31497 we got a problem with this but we dont got a problem if some higher ups plays ******* candy crush in his comfy office while **** hit the fan on the work floor.

• 
  Mike Chong (@realMikeChong) reported 46 minutes ago

  another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

• 
  Techguy (@paradoxx97) reported 47 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  Alex Minecan (@alexpagepilot) reported 48 minutes ago

  meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

• 
  BotOrNot (@KaptainPetrovs) reported 55 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  Ryan (@Ryan25700722538) reported 55 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.