Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (41%)
• Sign in (23%)
• App Crashing (23%)
• Online Features (9%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	20 hours ago
Lyon	Glitches	26 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lensar Dawn (@Lensar_dawn) reported 23 seconds ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  جلوريا (@timoteotoronja) reported 1 minute ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Boney R. (@boney2r) reported 3 minutes ago

  A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

• 
  GREY_WREATH (@GreyWreath) reported 4 minutes ago

  @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

• 
  val kopi (@valeorant) reported 5 minutes ago

  @n0nchlant1 login candy crush

• 
  Mama Moose🫎 (@Cqtheresa) reported 7 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  brian (@brianonhere) reported 9 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  ༺CRIS༻ (@crissuxxx) reported 9 minutes ago

  Mfcuker at the gym next to me “working out” while playing candy crush in his phone, girl thats why u still look the same from the day u walked in sis….put the phone down and lock in…..

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 9 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  Rijn (@RijnHartman) reported 12 minutes ago

  my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

• 
  sugar (@givemommymon3y) reported 14 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  ojere (@OjereHighstar) reported 15 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

• 
  Brandon Farley (@TheRealFarley) reported 15 minutes ago

  What I saw/experienced on my regular 1-hour walk today through my Northwest Portland neighborhood: Right outside my place, a junkie who stood 3 feet tall was arched over smoking Fentanyl; to which, I told him to take that **** somewhere else; he was later discovered in a doorway, one block away, arched over with his bare *** exposed to the sidewalk. I watched another homeless man getting jacked off in another doorway by a crackhead. Progress: I saw that TriMet had fixed the Streetcar glass that was broken yesterday by a flock of open-air junkies across from Safeway in the once-thriving Pearl District. A white woman flapping her ******** in the wind was jogging, crossed my path, and immediately fell on her face; to which, I stared at her blankly, never breaking stride. Grown adults with extremely gay tattoos consuming endless amounts of sugar and playing with kid's toys, because they don't know what else to spend their money on. The gamification of society, packaged as a Candy Crush injection of tiny scrollable dopamine hits on a hand-sized device that depletes your soul's essence. Dogs that bark at me for no apparent reason. (**** dogs) Endless amounts of trash, tents, broken glass, unlevel sidewalks, pedestrian crosswalks crevassed in potholes, people texting while driving, people walking while texting and stepping in (possibly human) ****.. I mean.. the list goes on and on. Portland is just one big ******* catastrophe after another. It's gotten so "normal" out here that I don't even know what to film or photograph anymore.. Everything all around me is... CRAZY - that's the only word I can use, at this point. If I were to stop and film it all, I'd never get my steps in. But, don't take my temporary absence as "giving up" or a form of complacency. Sometimes, I need a few days, weeks, or even MONTHS, to decompress, because **** is really hectic out here, it's literally turning me insane; and I've been documenting the decay for 8 years. Very few of us go out and do this - I'd rather be spending my time maintaining good physical and psychological health - along with my new favorite hobby, AI art.. unfortunately, I always go back to covering the same insanity.. When will Portland get on the right track? Maybe never... Somehow.. I'm still standing.

• 
  sasha ࣪𖤐.ᐟ (@sashitape) reported 16 minutes ago

  Candy crush needs to fix itself ASAP

• 
  Chris Fox (@heychrisfox) reported 26 minutes ago

  @Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.

• 
  Optimum (@Optimumvibez) reported 29 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  David Zion (@IamNotHim777) reported 31 minutes ago

  @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

• 
  Harshad Mehta (@mehtahershey101) reported 32 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  papuc (@turtledome) reported 35 minutes ago

  @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

• 
  tshi art (@ArtTshi) reported 35 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Sourabh Gurwani (@SourabhGurwani) reported 40 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 41 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  darkprometheus112 (@darkprometheus1) reported 41 minutes ago

  @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

• 
  Ethan Winters (@EthanWinters529) reported 43 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Alex Minecan (@alecsandrull) reported 46 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Clarissa (@fluffykittensox) reported 46 minutes ago

  @tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 47 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  BotOrNot (@KaptainPetrovs) reported 49 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  mmm...lemonheads (@mmm_lemonheads) reported 54 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  Paul Kuharsky (@PaulKuharskyNFL) reported 59 minutes ago

  @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.