1. Home
  2. Companies
  3. Candy Crush
Candy Crush

Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 43% Glitches (43%)
  • 22% Sign in (22%)
  • 17% App Crashing (17%)
  • 9% Online Features (9%)
  • 9% Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Lyon Glitches 18 days ago
Brighton Glitches 24 days ago
Brighton Sign in 27 days ago
Brighton Sign in 28 days ago
Brighton Glitches 28 days ago
Montceaux-lès-Provins Glitches 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • BabaGodBanger
    BabaGod (@BabaGodBanger) reported

    @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

  • notzaep
    zae p (@notzaep) reported

    @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

  • BlueCow_Betting
    Shawn (@BlueCow_Betting) reported

    @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

  • DanielG67128715
    Daniel the DJ (@DanielG67128715) reported

    @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

  • lunar_dysphoria
    Lunar dysphoria (@lunar_dysphoria) reported

    Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

  • shonan_naminori
    Listening to Theme of Lu Bu on Repeat (@shonan_naminori) reported

    @Sandsdiego @10News Working on that new Candy Crush record

  • matt_gerken
    Matt Gerken (@matt_gerken) reported

    @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

  • rebuildwithMK
    Mufaddal Khansab (@rebuildwithMK) reported

    The art of warming up. I never realised the importance of warming up until I pulled my hamstring. I am trying to get my life sorted, rebuild myself and share the journey, and it’s chaotic because there are so many options. Writing is one of the greatest passions I own, and sometimes it seems like I have nothing. Nothing comes up, no ideas, no thoughts, just nothing. Fed up, I stand up and go on a run. That’s where I pulled my hamstring. Nothing serious, but the issue was that I just didn’t warm up. Basically, I couldn’t perform. Same with my pen and paper. Couldn’t perform. Maybe I could have warmed up cognitively. But how. I thought I’d play a little Candy Crush before writing. Or Tetris. And yes, turns out you do have to warm up. Great writers do that. They take a paper and write whatever comes to them. Literally anything. The other day I wrote about, well, I don’t know how to sound not disgusting, but my problem with digestion and after digestion (phew!) And that led me to think of so many ideas. It was a drastic change. Not that writing about THAT helped me, but writing about anything before actual writing helped me warm up. Cognitive warm-up. That’s a real thing. It's the bridge between having nothing and having everything

  • PJJMD
    power_mac (@PJJMD) reported

    @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

  • realMikeChong
    Mike Chong (@realMikeChong) reported

    another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

  • mymets86
    craig shostak (@mymets86) reported

    @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

  • KMH_Stories
    KHudsonStories (@KMH_Stories) reported

    Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

  • ZrimecSteve
    Steve Zrimec (@ZrimecSteve) reported

    But are we totally sure the problem isn’t Candy Crush?

  • pallidusaranea
    𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported

    “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

  • AliceNNderfold
    bendell werry x (@AliceNNderfold) reported

    For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

  • Dratuna_
    𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported

    You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

  • alexpagepilot
    Alex Minecan (@alexpagepilot) reported

    meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • lamboc0rp
    LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported

    @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

  • Jmw86
    JMWMW (@Jmw86) reported

    @Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work

  • timoteotoronja
    جلوريا (@timoteotoronja) reported

    @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

  • OxNazeer001
    Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported

    @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

  • 415penisenvy
    Penis Envy (@415penisenvy) reported

    Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

  • lucasvoicefan
    TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported

    @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

  • RadiatedEngine
    The Welder (@RadiatedEngine) reported

    Back to playing candy crush. He may have a problem-

  • ClustZContact
    Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported

    Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

  • sarahmccammon
    Sarah McCammon📻 (@sarahmccammon) reported

    I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

  • valeorant
    val kopi (@valeorant) reported

    @n0nchlant1 login candy crush

  • DURININININININ
    Durin (@DURININININININ) reported

    @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

  • OneinaGarillion
    Squeegee McGriddles (@OneinaGarillion) reported

    @arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush