Candy Crush status: app issues and outage reports
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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (44%)
- Sign in (24%)
- App Crashing (16%)
- Online Features (8%)
- Microtransactions (8%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 13 days ago |
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Glitches | 19 days ago |
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Sign in | 22 days ago |
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Sign in | 23 days ago |
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Glitches | 23 days ago |
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Glitches | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Lainie (@SteelyLan) reported@GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.
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Durin (@DURININININININ) reported@ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that
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جلوريا (@timoteotoronja) reported@bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush
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Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported@StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001
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Alvin Russell 𓆋 (@FearsomeLLC) reportedIf you're being disruptive, that's a loud music and inconsiderate ******* problem, not a video game problem. Just, wear ******* headphones. But the only people who don't do that are literally boomers. The amount of unmuted Candy Crush I've heard from women pushing 70 is absurd.
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TanningChatum (@TanningChatumm) reported@transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.
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Anna Ratcliff (@Anna_Ratcliff_) reportedPain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place
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Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported@soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.
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Bowserguy62 (@Bowserguy621) reported@jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider
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༺CRIS༻ (@crissuxxx) reportedMfcuker at the gym next to me “working out” while playing candy crush in his phone, girl thats why u still look the same from the day u walked in sis….put the phone down and lock in…..
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𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reportedYou remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.
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Azure 💙🩶 (@LordazureFGC) reported@LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭
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Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reportedXbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs
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Paul Kuharsky (@PaulKuharskyNFL) reported@JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.
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Will I Am - e/acc (@SouthernWintrs) reportedHaving knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.
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JMWMW (@Jmw86) reported@Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work
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AEGI Phoenix (@AEGI_Phoenix) reported2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)
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Frank Lucas' Fur Coat 🇿🇦x🇵🇸 (@Mbookletz) reported@Laureasons_ if the candy crush servers ever get deleted forever you’ll crash out mos?
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The Kewn (@thekewn062) reported@LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?
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Koko210 (@Koko21100) reported@cappytainswag @shitpost_2049 They play games as much as your auntie plays Candy Crush imo. Not judging, play what you want, but they dismiss the entire OS because their 2-3 zoomer sweat farms are purposely blocked on it. People who play gameS plural would not have many issues at all.
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reportedworking out or playing candy crush
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brian (@brianonhere) reportedLike who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class
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Yvonne Oots (@YvonneOots60013) reported@King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem
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darkprometheus112 (@darkprometheus1) reported@JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.
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DJH32X (@DJH32X) reported@PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.
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🥚 e-GG🥚 (@wjsilver) reported@hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.
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Kira Brook (@KiraBrook) reported@kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.
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Tim C (@TimC_266) reported@CollinRugg This is not a bad thing of course, but I don't understand why they can't use cell signal blockers around the school to prevent cell phone use (allowing kids to keep them on their person) and have it set up so that in the event of an emergency, a kill switch is activated deactivating the cell signal blockers. Seems more reasonable to me; gets the desired result (no cellphone use in class) and also allows immediate access to emergency help in the event of an emergency. Is the problem with this idea that kids use their phones even without cell signals? To do what? Play an offline version of Candy Crush or something?
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ayv4zyan (@ayv4zyan) reportedMakes sense — it's not much better on the consumer side either. Windows keeps "fixing" the wrong things: Windows 8: ugly design → backlash. Windows 10: fixed it → everyone happy. Logical next step for Windows 11? Fix bugs. Cut bloat. Speed it up. What did Microsoft do instead? Redesigned it all over again. 🙃 The actual to-do list sat there, untouched: • Start menu — stripped down, centered by default, less customizable than 2015's version • Ads — built into the Start menu and lock screen. A $2,000 laptop that also sells you Candy Crush. • Copilot — wedged into every corner, nobody asked • TPM 2.0 — legit security call. But ditching old hardware was the perfect excuse to also ditch the legacy code behind it and ship something leaner. Instead: more bloat, and a higher entry price. Somehow this counts as "innovation."