Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Sign in (24%)
• App Crashing (24%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	5 days ago
Lyon	Glitches	1 month ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bodega Sushi (@InshallahVato) reported 13 minutes ago

  @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

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  Alex Minecan (@alexpagepilot) reported 14 minutes ago

  meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

• 
  Boba Cyclist 정 (@BobaCyclist) reported 16 minutes ago

  The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

• 
  ojere (@OjereHighstar) reported 16 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.

• 
  BotOrNot (@KaptainPetrovs) reported 17 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  Mike Chong (@realMikeChong) reported 19 minutes ago

  another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

• 
  Edgy Boi (@Deadfool6969) reported 21 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  Azuris (@Azuris753) reported 22 minutes ago

  @RohanKarMooN That is one of the problems why we have ****** games, management and others don't differ between Candy Crush and Starcraft. Both are games, but very different customer base, even if they overlap.

• 
  Clarissa (@fluffykittensox) reported 23 minutes ago

  @tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 23 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

• 
  Witness Protection (@WitnessPro96736) reported 25 minutes ago

  you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

• 
  G. Spanakopoulos (@Spanakopoulos) reported 25 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

• 
  brian (@brianonhere) reported 25 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  becky goop (@neuroshmancer) reported 27 minutes ago

  re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

• 
  Nova (@NovaUrepta) reported 31 minutes ago

  @itzKronuzz They should be working on Candy Crush, not Call of Duty.

• 
  Lakota Ma'am (@Blacknatwatch) reported 33 minutes ago

  @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

• 
  Koko210 (@Koko21100) reported 38 minutes ago

  @cappytainswag @shitpost_2049 They play games as much as your auntie plays Candy Crush imo. Not judging, play what you want, but they dismiss the entire OS because their 2-3 zoomer sweat farms are purposely blocked on it. People who play gameS plural would not have many issues at all.

• 
  Alengyeon (@Alekakisss) reported 38 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  DJH32X (@DJH32X) reported 39 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  Mad Meon (@AndrssTerranova) reported 51 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  Alex Minecan (@alecsandrull) reported 52 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  craig shostak (@mymets86) reported 52 minutes ago

  @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

• 
  KHudsonStories (@KMH_Stories) reported 52 minutes ago

  Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 55 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  tshi art (@ArtTshi) reported 56 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Mufaddal Khansab (@rebuildwithMK) reported 58 minutes ago

  The art of warming up. I never realised the importance of warming up until I pulled my hamstring. I am trying to get my life sorted, rebuild myself and share the journey, and it’s chaotic because there are so many options. Writing is one of the greatest passions I own, and sometimes it seems like I have nothing. Nothing comes up, no ideas, no thoughts, just nothing. Fed up, I stand up and go on a run. That’s where I pulled my hamstring. Nothing serious, but the issue was that I just didn’t warm up. Basically, I couldn’t perform. Same with my pen and paper. Couldn’t perform. Maybe I could have warmed up cognitively. But how. I thought I’d play a little Candy Crush before writing. Or Tetris. And yes, turns out you do have to warm up. Great writers do that. They take a paper and write whatever comes to them. Literally anything. The other day I wrote about, well, I don’t know how to sound not disgusting, but my problem with digestion and after digestion (phew!) And that led me to think of so many ideas. It was a drastic change. Not that writing about THAT helped me, but writing about anything before actual writing helped me warm up. Cognitive warm-up. That’s a real thing. It's the bridge between having nothing and having everything

• 
  Matt Gerken (@matt_gerken) reported 59 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

• 
  mmm...lemonheads (@mmm_lemonheads) reported 60 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  monikmanojpuri (@MonikArtic) reported 1 hour ago

  @miniii_codes What would you classify as "real problem"? I mean candy crush isn't solving anything...

• 
  ʚїɞ Khun Dee ดี (@ItsDeeAccount) reported 1 hour ago

  I was feeling really sleepy, even coffee wasn't working anymore. Put on my headphones and played Candy Crush for a bit, and suddenly I'm wide awake again 😌