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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 36% Glitches (36%)
  • 22% Online Features (22%)
  • 22% Microtransactions (22%)
  • 17% App Crashing (17%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Castellbisbal Online Features 13 hours ago
Valencia Online Features 19 hours ago
Cavaillon Online Features 2 days ago
Creil Glitches 6 days ago
Waterford Glitches 9 days ago
La Paz Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Mezulynscorner
    🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported

    @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

  • itsedozie
    E D O Z I E (@itsedozie) reported

    @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • papa_smurf16
    D3SHAWN D. (@papa_smurf16) reported

    @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

  • opheIiageorge
    Help me, AERYNNNNNN!! (@opheIiageorge) reported

    CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!

  • stheisen21
    Steven Theisen (@stheisen21) reported

    Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

  • WaveScoreGames
    marro-2k (@WaveScoreGames) reported

    The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

  • KatieJCo
    Katie Galin (@KatieJCo) reported

    @CandyCrushSaga my account says there’s an error. Please advise.

  • GrollKarel88564
    Karel Groll (@GrollKarel88564) reported

    @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

  • JeffreyLucifer
    AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported

    @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

  • lottie_thfc
    Charlotte Lacey (@lottie_thfc) reported

    Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

  • Anxious_Italian
    Peppino Spaghetti (@Anxious_Italian) reported

    @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • RunnerWineBeach
    Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported

    And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

  • ke_kgato
    La_Ona (@ke_kgato) reported

    Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

  • titinfariskha
    zy (@titinfariskha) reported

    @tanyarlfes Crash Crush Crash Crush, Candy Crush

  • lib_crusher
    Rhonda Santis (@lib_crusher) reported

    Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

  • heyherearewords
    han (@heyherearewords) reported

    only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

  • MikeTron15
    Mike Tron (@MikeTron15) reported

    @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

  • StevieGaultPal
    Keep the zero (@StevieGaultPal) reported

    @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • ElonMars_fren
    ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

  • davidteminijesu
    Dave The Brave✨ (@davidteminijesu) reported

    Bonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.

  • BigotsCryForMe
    GOLDENVICTORYMAN (@BigotsCryForMe) reported

    @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

  • lovejinkie
    dumpling (@lovejinkie) reported

    the sound on my candy crush isn’t working :(

  • tenjunkmiles
    Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported

    @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

  • SofiaDeeMelo
    Sof (@SofiaDeeMelo) reported

    Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

  • liebowitz_fawn
    Fawn Liebowitz (@liebowitz_fawn) reported

    @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.