Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	15 hours ago
Isola Maggiore	Online Features	2 days ago
Overland Park	App Crashing	4 days ago
Barcelona	Microtransactions	6 days ago
Castellbisbal	Online Features	7 days ago
Valencia	Online Features	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cathy Lopez (@clopez8585) reported 1 minute ago

  @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

• 
  MELBA WILSON (@MELBAWILSO99393) reported 4 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  Batwoman 🌚😈 (@AkantaQ) reported 5 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  oaul bellybutton looker🔞 (@ednashtummy) reported 6 minutes ago

  jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

• 
  Trish Kemke (@pkemke) reported 7 minutes ago

  Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

• 
  🦊BrewerBomb🦊 (@BrewerBomb) reported 7 minutes ago

  @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

• 
  承⁷ (@nigiriwaste) reported 19 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Dave The Brave✨ (@davidteminijesu) reported 22 minutes ago

  Bonus lesson from candy crush: No matter how hard a level seems to be, there comes a point when it becomes easy. If you stay long on the problem, the answer will find you there.

• 
  Equilibriumcow (@equilibriumcow) reported 23 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  Sir Michael Anthony Carrasquillo (@carrasquillo784) reported 26 minutes ago

  @King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 30 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 31 minutes ago

  @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

• 
  spicy boi (@Andre__ko) reported 31 minutes ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  stallion (@_STARGIIIRL_) reported 33 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  han (@heyherearewords) reported 34 minutes ago

  only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

• 
  0xEuler (@0xEulers) reported 34 minutes ago

  @ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.

• 
  ev | perlah and cassie hung off (@pearsonm4v) reported 35 minutes ago

  @alfaroisms I’m starting to think you’re the one with a candy crush problem

• 
  Kai hrts han (@curlyloml) reported 35 minutes ago

  i’ve been playing so much candy crush it’s becoming a problem 🧍

• 
  Love Web3 World (@WebThreeAI) reported 37 minutes ago

  @naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.

• 
  spicy boi (@Andre__ko) reported 38 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  michelle. 🎄 (@laurelsalexis) reported 38 minutes ago

  My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.

• 
  Sof (@SofiaDeeMelo) reported 40 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Cecily Ward (@Cec1ly_Ward) reported 43 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  Quarantino Brown (@ayo_irl) reported 44 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  Anaëlle🍋 (@Lilou35301195) reported 47 minutes ago

  @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

• 
  Karel Groll (@GrollKarel88564) reported 48 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Dharmesh joshi (@DharmeshDhamu) reported 50 minutes ago

  @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

• 
  Julie A Richardson (@Tigercuddles74) reported 53 minutes ago

  @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

• 
  Magitheth (@magggwai) reported 58 minutes ago

  My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 58 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app