Candy Crush status: app issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (38%)
- Sign in (24%)
- App Crashing (24%)
- Online Features (10%)
- Microtransactions (5%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portes-lès-Valence
|
App Crashing | 5 days ago |
|
Lyon
|
Glitches | 1 month ago |
 Brighton
|
Glitches | 1 month ago |
|
Brighton
|
Sign in | 1 month ago |
|
Brighton
|
Sign in | 1 month ago |
|
Brighton
|
Glitches | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
-
Jake Morgan (@JakeCakeMorgan) reportedJust got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked
-
becky goop (@neuroshmancer) reportedre asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone
-
NOVA.100M (@SpACeSHipKidDD_) reportedCandy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy
-
Alex Minecan (@alexpagepilot) reportedmeta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions
-
Techguy (@paradoxx97) reported@Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.
-
Ange (@Ange1736496) reported@CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall
-
Steve Zrimec (@ZrimecSteve) reportedBut are we totally sure the problem isn’t Candy Crush?
-
Ethan Winters (@EthanWinters529) reported@chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important
-
TheNardz (@nardz_the) reported@EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.
-
LettersFromAustralia 💜🐭 (@LettersFromOz) reported@RosieM1276203 revealing video, especially as he was describing the problems he sees as a Vet, and all the while they are looking at their phones and scrolling. Or playing Candy Crush. not listening at any rate
-
craig shostak (@mymets86) reported@msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.
-
zae p (@notzaep) reported@CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that
-
Yvonne Oots (@YvonneOots60013) reported@King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem
-
⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reportedsometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.
-
Kynnigos (@kynnigos) reported@The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none
-
SneakyHippo (@Sneaky_Hippo_) reported@shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.
-
Asha'man Curtis 🇺🇸 (@ashamancurtis) reported@mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.
-
Adam Lyttle (@adamlyttleapps) reportedBeen working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before
-
TheHoneyG (@Thehoneyg3) reported@TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m
-
Ryland Grace (the one with the sick mullet) (@SadOldSpaceMan) reported@1Hope4Human1ty I’m hiding in a hole in the beach playing Candy Crush, loneliness is the least of my problems at the moment.
-
Boba Cyclist 정 (@BobaCyclist) reportedThe crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.
-
Squeegee McGriddles (@OneinaGarillion) reported@arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush
-
mmm...lemonheads (@mmm_lemonheads) reported@PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?
-
JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported@CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW
-
Lakota Ma'am (@Blacknatwatch) reported@SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).
-
Mr Briggens (@mrbriggens) reported@dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?
-
Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported@StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001
-
power_mac (@PJJMD) reported@cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.
-
30 (@prewardarkroom) reportedLA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.
-
IGNorantReturns (@IGNorantreturns) reported@LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.