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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 43% Glitches (43%)
  • 22% Sign in (22%)
  • 17% App Crashing (17%)
  • 9% Online Features (9%)
  • 9% Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Lyon Glitches 19 days ago
Brighton Glitches 25 days ago
Brighton Sign in 28 days ago
Brighton Sign in 29 days ago
Brighton Glitches 29 days ago
Montceaux-lès-Provins Glitches 30 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • heychrisfox
    Chris Fox (@heychrisfox) reported

    @quadrapuni @_Hero_Hei_ The only issue I have with this is they are not easy to replace. Viewing devs as replaceable commodities is how we ended up in this situation. We fired the expensive people with talent, and hired Jessica who said she played candy crush 1 time, losing all that institutional knowledge.

  • daisybenjamin_
    𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported

    working out or playing candy crush

  • NRSmaine
    Naran Row-Spaulding (@NRSmaine) reported

    @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

  • anishmoonka
    Anish Moonka (@anishmoonka) reported

    The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

  • Anna_Ratcliff_
    Anna Ratcliff (@Anna_Ratcliff_) reported

    Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

  • WitnessPro96736
    Witness Protection (@WitnessPro96736) reported

    you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

  • givemommymon3y
    sugar (@givemommymon3y) reported

    @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

  • KiraBrook
    Kira Brook (@KiraBrook) reported

    @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

  • boney2r
    Boney R. (@boney2r) reported

    A high-school dropout coded a game after work each night. Microsoft paid $2,500,000,000 in cash for it. Edsbyn, Sweden. Markus Persson grows up in a house coming apart. His father cycles through alcohol, amphetamines, and jail for robberies. His parents split when he is 12. His younger sister runs away into drugs. He fakes stomachaches to skip school and sit at the family Commodore for hours. By 8 he is writing code. He never finishes high school. His mother, a nurse working the graveyard shift, forces him into an online programming course. That course becomes the whole career. 2004: he lands a job at a Stockholm game studio, the outfit that later builds Candy Crush. He keeps a paycheck by day and tinkers on his own worlds at night. 2009: he starts a blocky side project on indie forums and calls it Minecraft. He built the first version in about a week. It spread by word of mouth with no marketing. By 2014: 15,000,000 copies sold across consoles and PC. The pressure of being the sole god of a phenomenon wears him down. September 2014: Microsoft buys his studio Mojang for $2,500,000,000 in cash. His 71% stake makes him a billionaire overnight and lands him on the Forbes list. The audit: Minecraft passed 300,000,000 copies, the best-selling game in history. The 2025 movie grossed over $950,000,000. Forbes marks Persson near $1,300,000,000 today. His father went to jail. The dropout son built the best-selling game ever made.

  • Dratuna_
    𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported

    You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

  • EthanWinters529
    Ethan Winters (@EthanWinters529) reported

    @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

  • DURININININININ
    Durin (@DURININININININ) reported

    @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

  • RoninRakurai
    RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported

    Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

  • stmachor
    ‍ ‍⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reported

    sometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.

  • Blacknatwatch
    Lakota Ma'am (@Blacknatwatch) reported

    @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

  • naheshas
    Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported

    @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

  • aibytekat
    Katyayani Shukla (@aibytekat) reported

    1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

  • realMikeChong
    Mike Chong (@realMikeChong) reported

    another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

  • PJJMD
    power_mac (@PJJMD) reported

    @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

  • Justin7heBrute
    Das Brute (@Justin7heBrute) reported

    @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

  • 415penisenvy
    Penis Envy (@415penisenvy) reported

    Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

  • OxNazeer001
    Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported

    @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

  • heychrisfox
    Chris Fox (@heychrisfox) reported

    @Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.

  • shonan_naminori
    Listening to Theme of Lu Bu on Repeat (@shonan_naminori) reported

    @Sandsdiego @10News Working on that new Candy Crush record

  • valeorant
    val kopi (@valeorant) reported

    @n0nchlant1 login candy crush

  • Hamzart_B
    Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported

    @The_Chidimma We handle real-life problems and not SUWE or Candy Crush

  • timoteotoronja
    جلوريا (@timoteotoronja) reported

    @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

  • Maddie_Lynni
    EXOTIC (@Maddie_Lynni) reported

    @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

  • magantifa
    ✌️ (@magantifa) reported

    @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

  • SouthernWintrs
    Will I Am - e/acc (@SouthernWintrs) reported

    @photo_matt "Why did Candy Crush replace Bejeweled?" --> This is likely more of a business than an art question (though I am willing to be wrong here). I don't think making money off of art is bad. Art doesn't have to be L'shem Shamayim. I think one of the biggest problems in classical music right now is that they make their money off of grants and institutional patrons instead of from ticket, concession sales, tours, and merchandise. It warps the entire incentive structure and is the reason why modern opera is largely crap. Some of the greatest art is/was made to satisfy consumer or individual patrons. But I think there is a difference when you are pandering to lowest common denominator human (I mean be real with Candy Crush, any 3rd worlder with a phone can play it) and when your art is aimed towards people that have more of an intelligent/intellectual base.