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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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Glitches (45%)
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Online Features (24%)
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App Crashing (17%)
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Sign in (14%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Glitches | |
| Toulouse |
Sign in | |
 Eastbourne |
Online Features | |
| Marseille |
Online Features | |
| Eastbourne |
Glitches | |
| Eastbourne |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Kimmy 🇱🇨
(@KimmyOHSOSmug) reported
Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
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Ash
(@ashley_alfreda1) reported
@CandyCrushSaga fix it 😑 that’s glitch!
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Juhspam *****
(@JuhspamB) reported
.@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please
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Mark Dunn
(@mark_dunny10) reported
@CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking
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Peppino Spaghetti
(@Anxious_Italian) reported
@JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game
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🇬🇧Derek🇺🇦
(@djspapa) reported
@CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.
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Sof
(@SofiaDeeMelo) reported
Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?
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Cecily Ward
(@Cec1ly_Ward) reported
game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars
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Holly
(@HollyW8523) reported
@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
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Emma Mackintosh
(@EmmaMackintos13) reported
@KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?
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Kayleigh'sCreativeWorld
(@KayleighsCreat1) reported
@TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond
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VechainNode Ⓥ
(@VechainNode) reported
@CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.
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Scott Everett
(@eng2311) reported
@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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Liza Brits
(@Liza_Brits) reported
@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
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Joy Tsai
(@kiba226) reported
@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
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🔱Mezulyn's Corner🔱
(@Mezulynscorner) reported
@CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.
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🌸✨pat-patricia-trish🌿🍄
(@patriciagarrod2) reported
from
City Centre, Manitoba
What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
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Gabriella maryunex
(@Gabrielaoj14) reported
@spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore
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Daniel Watson
(@DanielW83655886) reported
@marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.
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Ted "Theodore" Kaczynski
(@ilovepets420) reported
@vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.
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REGINA MUKYALA
(@mukyala_regina) reported
@UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you
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DuNnOwHoxd
(@DuNnOwHoxd) reported
@EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....
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dumpling
(@lovejinkie) reported
the sound on my candy crush isn’t working :(
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Anaëlle🍋
(@Lilou35301195) reported
@JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?
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Dalal M
(@Dalalism) reported
Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?
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Erin
(@Erinsheis) reported
@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.
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Principal Ava’s DoppleGanger
(@LenValyrian) reported
@LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush
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🎲ChristyYamaguchi🎲
(@6wardumaine) reported
3rd shift what we doing besides working!? Me: Playing candy crush
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Ana🌷
(@anabanana8008) reported
@Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX
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ice jj fish
(@jessicashcarti) reported
candy crush is the reason i have issues