Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• App Crashing (25%)
• Sign in (23%)
• Online Features (8%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Jujurieux	Glitches	5 days ago
Boppard	Glitches	5 days ago
Torrington	Glitches	5 days ago
Cametá	Sign in	5 days ago
Paulista	App Crashing	16 days ago
Rondonópolis	Microtransactions	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  30 (@prewardarkroom) reported 1 minute ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Anish Moonka (@anishmoonka) reported 3 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 6 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 7 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  Allegedly M (@SoAllegedly) reported 7 minutes ago

  I’m not having kids because there’s endless wars, humans are destroying the environment, healthcare is expensive, college costs are high, the housing market sucks, and I have a lot of health issues that I don’t want to pass on but yeah, candy crush.

• 
  Austin (@rw_tucker) reported 7 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  Boba Cyclist 정 (@BobaCyclist) reported 11 minutes ago

  The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

• 
  Kira Brook (@KiraBrook) reported 15 minutes ago

  @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

• 
  GBR (@GayBearRes) reported 15 minutes ago

  @Random_Walk_PDX It would probably have no impact on their already very low birth rates, because Candy Crush is actually the problem.

• 
  Kynnigos (@kynnigos) reported 19 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Idomeneus (@Idomeneus_OG) reported 19 minutes ago

  @thomaslhorrocks No, it's not the plummeting social trust nor decaying society visible every where you go nor the most expensive housing market in history. No, the problem is clearly Candy Crush.

• 
  Aidealist 🧙‍♂️ (@Aiism_Priest) reported 22 minutes ago

  @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

• 
  craig shostak (@mymets86) reported 22 minutes ago

  @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

• 
  Harshad Mehta (@mehtahershey101) reported 24 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  HugoHerts (@_HugoHerts) reported 25 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  Alvin Russell 𓆋 (@FearsomeLLC) reported 26 minutes ago

  If you're being disruptive, that's a loud music and inconsiderate ******* problem, not a video game problem. Just, wear ******* headphones. But the only people who don't do that are literally boomers. The amount of unmuted Candy Crush I've heard from women pushing 70 is absurd.

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 26 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  TheHoneyG (@Thehoneyg3) reported 27 minutes ago

  @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

• 
  R33N (@r_esiems) reported 27 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  happy fruit (@Slippitopia) reported 27 minutes ago

  @KFalexthegreat @RushBaby1980 Easy to exude quiet and pensive when taxes pay for your healthcare. To so openly hate the poor and sick (and then blame the world's problems on children playing candy crush) like he does is vile.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 33 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Bodega Sushi (@InshallahVato) reported 34 minutes ago

  @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

• 
  BabaGod (@BabaGodBanger) reported 39 minutes ago

  @asha_shar We might be in time line where sony having downfall and xbox returns to it's old self in a way from early 2000s Decision to not close studio quickly i guess was right, the one who should be fired /laidoff are people in charge of those studios and i agree that that xbox should focus on games and studio who are working fully,and are not idle or making sloppy games Time for halo franchise as top xbox game is gone now too, minecraft and candy crush definitely carrying it now 🔥 I do hope halo studios do something productive and make good halo games But having them Activision... They might milk it like callofduty, just hope story and gameplay stay good Future of gaming is grim but not lost yet Sony falling down with their stupid decisions , xbox need to rise up

• 
  Ian ☀️🌴🎥 (@ian_90211) reported 40 minutes ago

  @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

• 
  Optimum (@Optimumvibez) reported 41 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 46 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Matt Gerken (@matt_gerken) reported 50 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

• 
  Silver Hawk (@Silverhawktm73) reported 50 minutes ago

  @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

• 
  DJH32X (@DJH32X) reported 52 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  Steven B (@Steven_B_90) reported 53 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad