Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (36%)
• App Crashing (24%)
• Sign in (16%)
• Microtransactions (13%)
• Online Features (11%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bormes-les-Mimosas	Glitches	2 days ago
Hayes	Microtransactions	3 days ago
Antwerpen	Sign in	10 days ago
Lille	Glitches	13 days ago
Shelbyville	Glitches	14 days ago
Le Puy-en-Velay	Sign in	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 56 seconds ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Participator (@NickGomenis) reported 2 minutes ago

  @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

• 
  SneakyHippo (@Sneaky_Hippo_) reported 3 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  Bobert (@LegateSprinkles) reported 9 minutes ago

  @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

• 
  Lord Vigilant (@Lord_Vigilant_) reported 10 minutes ago

  @Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS

• 
  JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported 11 minutes ago

  @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

• 
  Ruben L. Dante (@RubenLDante) reported 12 minutes ago

  Maybe, it’s the fact nobody can afford anything, stock buybacks, etc. not “candy crush” also, so what? Your moloch gets hungry?! Sounds like a you problem.

• 
  bendell werry x (@AliceNNderfold) reported 12 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  The True Believer (@BB4294842972954) reported 13 minutes ago

  @60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 14 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  Scotty J (@Hetty714) reported 15 minutes ago

  @60Minutes Imagine thinking "candy crush" is a problem but the inability for the average American wage earner to be able to afford an average standard of living isn't even considered? wtf man. Who's trying to have kids when no one can afford them?

• 
  Digital Financial Market (@BestCryptoTwits) reported 17 minutes ago

  @KnowingBetterYT No one working is playing Candy Crush you stupid idiot

• 
  The Welder (@RadiatedEngine) reported 22 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  جلوريا (@timoteotoronja) reported 22 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  #1 Bog Rotter (@WitchyCnut) reported 28 minutes ago

  @Hunterrowell61 @60Minutes @BenSasse I agree with this as well - I think it’s a multifaceted issue and trying to boil it down in a character limited space is a disservice to the discussion. I just refuse to be insulted by the argument of Mr. Candy Crush

• 
  Yule The Gingerbread protogen (@TerraTechCorp) reported 29 minutes ago

  @Kc1o5 And there are things I don't understand, like suddenly raising the price of Game Pass or buying things like Candy Crush...who wants to play Candy Crush besides mothers and aunts? Oh well, hopefully the new CEO can fix what they've caused these last few months

• 
  Das Brute (@Justin7heBrute) reported 30 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  Anish Moonka (@anishmoonka) reported 33 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Brian (@bed__wards) reported 34 minutes ago

  @fishstark @BenSasse Obviously he’s not saying literally candy crush is the problem. But if you ran the experiment where one half outlawed subsidizing arrested development with useless college degrees, fake jobs, birth control, hookup apps it would dominate your half on birth rate

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 35 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Simon Acerton (@SAcerton) reported 39 minutes ago

  @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

• 
  Sir Faxmachine (@SirFaxmachine) reported 40 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Ryan (@RyanHampton) reported 41 minutes ago

  People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.

• 
  brianthebased (@brianlebased) reported 46 minutes ago

  @Gravantus That means you've been infected by Candy Crush, and have no mental ability to understand or overcome it. This is a real problem. Deal with it.

• 
  sugar (@givemommymon3y) reported 49 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 51 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  amy | they/theddie theyaz truther! (@browneyesdiaz) reported 52 minutes ago

  @buddiedates buck eating out that eddiepussy meanwhile eddie is playing candy crush on his big old ipad going ‘a little to the left….little more to the right’ and u bet ur *** buck is gonna be #working

• 
  tshi art (@ArtTshi) reported 54 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Ian ☀️🌴🎥 (@ian_90211) reported 54 minutes ago

  @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 58 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane