Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• App Crashing (25%)
• Sign in (23%)
• Online Features (10%)
• Microtransactions (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Rondonópolis	Microtransactions	8 hours ago
Troyes	Sign in	18 days ago
Châtelet	Glitches	18 days ago
Brighton	Sign in	18 days ago
Paris	Online Features	18 days ago
Brighton	App Crashing	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheHoneyG (@Thehoneyg3) reported 3 minutes ago

  @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

• 
  Yule The Gingerbread protogen (@TerraTechCorp) reported 4 minutes ago

  @Kc1o5 And there are things I don't understand, like suddenly raising the price of Game Pass or buying things like Candy Crush...who wants to play Candy Crush besides mothers and aunts? Oh well, hopefully the new CEO can fix what they've caused these last few months

• 
  Kynnigos (@kynnigos) reported 5 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  FortitudeFitness ₿ 1️⃣3️⃣% ✝️ #GoDukes (@FortitudeFitSC) reported 9 minutes ago

  @thomaslhorrocks @realmattcarr Then how come wealthy families, who don’t struggle for these issues, aren’t having more kids than low income? How come their numbers are down too? I think you’re missing the point he’s getting at, and you’re not smart enough to comprehend so you focus on Candy Crush.

• 
  brianthebased (@brianlebased) reported 11 minutes ago

  @Gravantus That means you've been infected by Candy Crush, and have no mental ability to understand or overcome it. This is a real problem. Deal with it.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 13 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Jaded Developer (@JadedDeveloper) reported 13 minutes ago

  @vrilliumlive Games like Candy Crush/match3s are time fillers. The real killer for “making babies” is everything around the baby making being broken. From the dating apps, porn addiction, financial issues etc. Not enough text to elaborate more

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 17 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 18 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  Optimum (@Optimumvibez) reported 19 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Ryan (@Ryan25700722538) reported 22 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 22 minutes ago

  I heard candy crush was the problem

• 
  Unc McTight (6'2") (@boomerton35) reported 25 minutes ago

  @jakehmccoy Country is being looted and has been for 30 years thats the problem His interview is an effort to deny that by blaming candy crush lol

• 
  WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported 26 minutes ago

  @TechnicallyTee You're the problem. A Candy Crush player

• 
  Mike Chong (@realMikeChong) reported 27 minutes ago

  another great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math

• 
  Florida Man (@FiftyShots) reported 28 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  Alex Minecan (@alecsandrull) reported 30 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Frapp Nasty (@FrappNasty) reported 33 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  sugar (@givemommymon3y) reported 33 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  becky goop (@neuroshmancer) reported 34 minutes ago

  re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

• 
  MichaelScarn (@m_depo34) reported 37 minutes ago

  @thomaslhorrocks Imagine believing the argument is that candy crush is the problem and not a placeholder/analogy for the overall problem of materialism… also blaming costs doesn’t hold water when you learn that poorer people are having more kids than the rich.

• 
  IGNorantReturns (@IGNorantreturns) reported 38 minutes ago

  @LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.

• 
  Don Carlos (@airfrosty) reported 42 minutes ago

  @shutupchelsey Not candy crush catching strays. Lmao so I’m supposed to be outchea ******…. Got it. Make it affordable, make it so that I can actually have time to raise a kid as opposed to working my life away.

• 
  tshi art (@ArtTshi) reported 45 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Mike (@dillpicklemike) reported 45 minutes ago

  @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

• 
  Sassy Southern Blonde (@SassySouthBlond) reported 47 minutes ago

  @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

• 
  Magpie (@Dontfeedthecrz) reported 49 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  The True Believer (@BB4294842972954) reported 54 minutes ago

  @60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol

• 
  99999999999999999 (@alucshkobs686) reported 57 minutes ago

  @thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating

• 
  The Welder (@RadiatedEngine) reported 59 minutes ago

  Back to playing candy crush. He may have a problem-