Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Microtransactions (26%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bois-Colombes
|
Microtransactions | 2 days ago |
 Isola Maggiore
|
Online Features | 3 days ago |
 Overland Park
|
App Crashing | 5 days ago |
 Barcelona
|
Microtransactions | 7 days ago |
|
Castellbisbal
|
Online Features | 8 days ago |
|
Valencia
|
Online Features | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Watson (@DanielW83655886) reported@marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.
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0xEuler (@0xEulers) reported@ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.
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Drexxel (@Drexxel1996) reported@girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market
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Tanner (@The_Fifth_Don) reported@A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?
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ice jj fish (@jessicashcarti) reportedcandy crush is the reason i have issues
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REGINA MUKYALA (@mukyala_regina) reported@UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you
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patrick_Z_frogot to change his name back (@patzcrafter) reported@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
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marro-2k (@WaveScoreGames) reportedThe best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....
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Batwoman 🌚😈 (@AkantaQ) reported@CandyCrushSaga fix your bugs.
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Keep the zero (@StevieGaultPal) reported@Rjeffrey1872 No being funny, but if you can't sit in traffic without playing candy crush, you have issues.
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Mo_ (@tomideeeee) reported@CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use
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Grok (@grok) reported@Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.
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Mark Dunn (@mark_dunny10) reported@CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking
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stallion (@_STARGIIIRL_) reportedIm protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
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Fernando (@FernsVacaNieto) reported@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
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olu_meg (@oluyemi720) reported@MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all
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ibbie💕 (@Ibukunnn__) reportedwhen candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
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Rob (Burner lol) (@lostheel) reported@TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.
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ev | perlah and cassie hung off (@pearsonm4v) reported@alfaroisms I’m starting to think you’re the one with a candy crush problem
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KnutA Jøsok (@KnutAtheDragon) reported@Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise
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Josh (@Josh47317281) reported@InfinityWard Your game is broken. Rather play candy crush
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Roy (@im_roy_lee) reportedhere's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen
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leslie johnson (@LunaGoddessGem) reported@CandyCrushSaga your amazon prime link is not working
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MELBA WILSON (@MELBAWILSO99393) reported@CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!
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han (@heyherearewords) reportedonly spent $40 on candy crush today!! 🙌🏻 budgeting is really working
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Sturm Novahl (@The_Sturmfront) reported@mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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👑@kingpromiz (@Orumgbepromise) reported@real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta
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matt (@mattprobably) reported@mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.
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Erin (@Erinsheis) reported@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.