Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (36%)
• App Crashing (24%)
• Sign in (16%)
• Microtransactions (13%)
• Online Features (11%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bormes-les-Mimosas	Glitches	19 hours ago
Hayes	Microtransactions	1 day ago
Antwerpen	Sign in	9 days ago
Lille	Glitches	12 days ago
Shelbyville	Glitches	13 days ago
Le Puy-en-Velay	Sign in	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Springbonni1987 (@springbonni1987) reported 2 minutes ago

  Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

• 
  Anish Moonka (@anishmoonka) reported 2 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  30 (@prewardarkroom) reported 3 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  ademiji💗 (@j1s0l4_) reported 4 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  Das Brute (@Justin7heBrute) reported 5 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  The Welder (@RadiatedEngine) reported 5 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  🇺🇸MestizaFuckingBitch_TK (@Mestiza_TK) reported 5 minutes ago

  To cite Candy Crush and not lack of proper maternity leave, unaffordable childcare expenses, a broken healthcare system, as the reason young women are deciding not to have babies, is infinitely insulting. @BenSasse

• 
  Participator (@NickGomenis) reported 7 minutes ago

  @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 12 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  TheHoneyG (@Thehoneyg3) reported 14 minutes ago

  @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

• 
  Gregg Carey (@greggcarey) reported 16 minutes ago

  @fishstark @BenSasse Replacement rate in Sweden is lower than the US at 1.4. They have like 60 weeks of parental leave. There is a broader issue at play than candy crush or parental leave.

• 
  NOVA.100M (@SpACeSHipKidDD_) reported 16 minutes ago

  Candy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy

• 
  mmm...lemonheads (@mmm_lemonheads) reported 18 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 19 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 23 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Ethan Winters (@EthanWinters529) reported 24 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Purple Christian (@deeppurplexian) reported 25 minutes ago

  @thomaslhorrocks It’s both, my good sir. Candy Crush is just shorthand for the problem he means to indicate, and I think you know that. But that’s a micro reason. One macro reason is what you correctly mention: It’s much harder to afford early-20C domesticity than Boomers would like to believe.

• 
  جلوريا (@timoteotoronja) reported 28 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Mr. Ant over lord secret burger (@chewyantz) reported 28 minutes ago

  I suspect the 16 week half is not going to have a lot of working people and they will all be addicted to candy crush, porn, and meds.

• 
  FortitudeFitness ₿ 1️⃣3️⃣% ✝️ #GoDukes (@FortitudeFitSC) reported 30 minutes ago

  @thomaslhorrocks @realmattcarr Then how come wealthy families, who don’t struggle for these issues, aren’t having more kids than low income? How come their numbers are down too? I think you’re missing the point he’s getting at, and you’re not smart enough to comprehend so you focus on Candy Crush.

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 30 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Magpie (@Dontfeedthecrz) reported 32 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  ✌️ (@magantifa) reported 32 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Kris (@Kris_Kristoff16) reported 32 minutes ago

  They’ll blame candy crush before they’ll blame the actual problem…

• 
  Elizabeth (@MizzLizzee) reported 38 minutes ago

  @60Minutes Oh yeah, Candy Crush is the problem. Disingenuous bullshit.

• 
  sockzoff (@sockz254762) reported 38 minutes ago

  @60Minutes Farmers can't afford fuel to harvest their crops and this guy thinks Candy Crush is our problem? Good riddance.

• 
  Ben (@GWash509) reported 43 minutes ago

  @WestsideLAGuy Candy crush is just the first thing that his boomer brain could think of, but his broader point about smart phones is likely true. The problem is definitely deeper than raising costs or lack of social programs.

• 
  Daniel the DJ (@DanielG67128715) reported 46 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  TanningChatum (@TanningChatumm) reported 46 minutes ago

  @transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.

• 
  Ryan (@Ryan25700722538) reported 48 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.