Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• App Crashing (25%)
• Sign in (23%)
• Online Features (8%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Jujurieux	Glitches	7 hours ago
Boppard	Glitches	11 hours ago
Torrington	Glitches	13 hours ago
Cametá	Sign in	15 hours ago
Paulista	App Crashing	12 days ago
Rondonópolis	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walnut Ave Value (@walnutavevalue) reported 5 seconds ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  tina.w (@MaybeTina_) reported 1 minute ago

  Y’all be in the atm playing candy crush and that’s my issue

• 
  The Welder (@RadiatedEngine) reported 2 minutes ago

  Back to playing candy crush. He may have a problem-

• 
  St James (@DadJr7) reported 6 minutes ago

  I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

• 
  crtweeting (@crtweeting1) reported 7 minutes ago

  @thomaslhorrocks His “Candy Crush” meant being online and disconnected. Explain people not dating, social issues, depression. When isolated, don’t have children.

• 
  Lensar Dawn (@Lensar_dawn) reported 15 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  ademiji💗 (@j1s0l4_) reported 21 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  Edgy Boi (@Deadfool6969) reported 22 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  breezy (@macrocephalyy) reported 22 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  Mad Meon (@AndrssTerranova) reported 23 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  G. Spanakopoulos (@Spanakopoulos) reported 24 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that for her to sit back in her chair to finish level 874 of candy crush

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 24 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  Anish Moonka (@anishmoonka) reported 24 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 25 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  Street-tier_Deku (@DekuTier14598) reported 27 minutes ago

  @Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.

• 
  Lainie (@SteelyLan) reported 27 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  Adam Lyttle (@adamlyttleapps) reported 28 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  … (@taylorsfw4) reported 31 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  National_Cowboyism (@NatCowboyism) reported 33 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  Jake Morgan (@JakeCakeMorgan) reported 33 minutes ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  Mama Moose🫎 (@Cqtheresa) reported 38 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 39 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  Lunar dysphoria (@lunar_dysphoria) reported 39 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  power_mac (@PJJMD) reported 49 minutes ago

  @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

• 
  Daniel the DJ (@DanielG67128715) reported 51 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported 52 minutes ago

  @The_Chidimma We handle real-life problems and not SUWE or Candy Crush

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 54 minutes ago

  working out or playing candy crush

• 
  SneakyHippo (@Sneaky_Hippo_) reported 57 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  Steve Zrimec (@ZrimecSteve) reported 59 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  Bowserguy62 (@Bowserguy621) reported 59 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider