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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 43% Glitches (43%)
  • 22% Sign in (22%)
  • 17% App Crashing (17%)
  • 9% Online Features (9%)
  • 9% Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Lyon Glitches 18 days ago
Brighton Glitches 24 days ago
Brighton Sign in 27 days ago
Brighton Sign in 28 days ago
Brighton Glitches 29 days ago
Montceaux-lès-Provins Glitches 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Ange1736496
    Ange (@Ange1736496) reported

    @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

  • KounaraChan
    kounara コウナラ🍭🍬 (@KounaraChan) reported

    @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

  • givemommymon3y
    sugar (@givemommymon3y) reported

    @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

  • Bowserguy621
    Bowserguy62 (@Bowserguy621) reported

    @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • SamuraiPizzaRob
    Rob (@SamuraiPizzaRob) reported

    @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

  • 415penisenvy
    Penis Envy (@415penisenvy) reported

    Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

  • marylovesrafael
    mary mazzulla overeem melendez (@marylovesrafael) reported

    @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

  • aibytekat
    Katyayani Shukla (@aibytekat) reported

    1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

  • KaptainPetrovs
    BotOrNot (@KaptainPetrovs) reported

    The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

  • Deadfool6969
    Edgy Boi (@Deadfool6969) reported

    @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

  • BlueCow_Betting
    Shawn (@BlueCow_Betting) reported

    @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

  • ZrimecSteve
    Steve Zrimec (@ZrimecSteve) reported

    But are we totally sure the problem isn’t Candy Crush?

  • Maddie_Lynni
    EXOTIC (@Maddie_Lynni) reported

    @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

  • fluffykittensox
    Clarissa (@fluffykittensox) reported

    @tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.

  • junejamkanju
    Anju Juneja🇮🇳 (@junejamkanju) reported

    Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

  • lunar_dysphoria
    Lunar dysphoria (@lunar_dysphoria) reported

    Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

  • nardz_the
    TheNardz (@nardz_the) reported

    @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

  • IamNotHim777
    David Zion (@IamNotHim777) reported

    @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

  • SadOldSpaceMan
    Ryland Grace (the one with the sick mullet) (@SadOldSpaceMan) reported

    @1Hope4Human1ty I’m hiding in a hole in the beach playing Candy Crush, loneliness is the least of my problems at the moment.

  • daisybenjamin_
    𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported

    working out or playing candy crush

  • r_esiems
    R33N (@r_esiems) reported

    Candy Crush legit getting on my nerves, fix the new update would ya

  • kynnigos
    Kynnigos (@kynnigos) reported

    @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • TheScarebro
    Scarebro 💀 🦴 (@TheScarebro) reported

    @Fernan1393 @prettyantipod The Internet just keeps getting shittier. Before it was just the nerds who knew how to get a modem working. Then it was the people who could afford cable and a computer. Then it was the libtards who could buy an iPhone. And then it got to the point even grandma had a phone for Candy Crush and Facebook. The DV is just the talk radio fanbase escaping containment from Facebook as radio dies and transitions to streaming. Except without the awareness that the Internet needs to stay on the Internet, because there was always that one crazy person on a forum or a Usenet group who would totally visit you and stab you in the face if he could put an address to your username.

  • MonikArtic
    monikmanojpuri (@MonikArtic) reported

    @miniii_codes What would you classify as "real problem"? I mean candy crush isn't solving anything...

  • PaulituHD
    PaulituHD (@PaulituHD) reported

    @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD

  • Silverhawktm73
    Silver Hawk (@Silverhawktm73) reported

    @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

  • GreyWreath
    GREY_WREATH (@GreyWreath) reported

    @****** I usually find that people that spank are just kind of stupid. Like they don't want to genuinely invest into the relationship with their kid and doom scroll, so when their kid acts out they want to just resort to violence, "stop the problem", then go back to candy crush.

  • chloroneural
    𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported

    it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.