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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 34% Glitches (34%)
  • 24% Microtransactions (24%)
  • 22% Online Features (22%)
  • 17% App Crashing (17%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Mandan Sign in 4 days ago
Buford Glitches 5 days ago
Bois-Colombes Microtransactions 9 days ago
Isola Maggiore Online Features 10 days ago
Overland Park App Crashing 12 days ago
Barcelona Microtransactions 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • midudududududu
    bewafa (@midudududududu) reported

    @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

  • MCGSS1974
    mcgss1974 (@MCGSS1974) reported

    @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

  • AkiraElrien
    SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported

    @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

  • Rooster832
    Rooster83 (@Rooster832) reported

    @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

  • Erinsheis
    Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • Hetty714
    Scotty J (@Hetty714) reported

    @60Minutes Imagine thinking "candy crush" is a problem but the inability for the average American wage earner to be able to afford an average standard of living isn't even considered? wtf man. Who's trying to have kids when no one can afford them?

  • cecianasta
    Cecilia D'Anastasio (@cecianasta) reported

    @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

  • BigotsCryForMe
    GOLDENVICTORYMAN (@BigotsCryForMe) reported

    @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • Superduperroofr
    Super Duper Roofer (@Superduperroofr) reported

    @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • Drexxel1996
    Drexxel (@Drexxel1996) reported

    @girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • lovejinkie
    dumpling (@lovejinkie) reported

    the sound on my candy crush isn’t working :(

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • opheIiageorge
    Help me, AERYNNNNNN!! (@opheIiageorge) reported

    CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!

  • 6wardumaine
    🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • ThandiMaler
    Thand (@ThandiMaler) reported

    People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

  • JFCnotagain
    Erin just wont go away. (@JFCnotagain) reported

    @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

  • mukyala_regina
    REGINA MUKYALA (@mukyala_regina) reported

    @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

  • Kirby0Louise
    Kirby0Louise (@Kirby0Louise) reported

    Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

  • redneckskeptic
    Skeptical Redneck (@redneckskeptic) reported

    ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.

  • magggwai
    Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • JeffreyLucifer
    AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported

    @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

  • Ibukunnn__
    ibbie💕 (@Ibukunnn__) reported

    when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

  • ke_kgato
    La_Ona (@ke_kgato) reported

    Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑