CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leipzig, Saxony 1
Asunción, Asunción 1
Melbourne, VIC 1
Croydon, England 1
Sydney, NSW 1
Kitzeck im Sausal, Steiermark 1
St Albans, England 1
South Shields, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?

  • eloi1975 INDY MacroTrader (@eloi1975) reported

    @DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.

  • Jb1Steve Steve James. 2❌ (@Jb1Steve) reported

    @CMCMarkets ‘Staying apart Together’ ? What kind of oxymoron bullshit slogan I’d that then ? Who came up with that gem ? How about 👇 ‘Swivel 180 And **** Off in Sharp **** Hot Steps’ 👍

  • DreAviation Dre_Aviation (@DreAviation) reported

    @CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?

  • Chris_Kelly94 Chris Kelly (@Chris_Kelly94) reported

    @CMCMarkets Your platform is down. Pls fix

  • Peterc11111 Peter (@Peterc11111) reported

    @CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.

  • techtrader33 blue market guru (@techtrader33) reported

    @CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?

  • jheprivate Julian Edwards (@jheprivate) reported

    @CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:

  • gkgk2222 Gary Kay (@gkgk2222) reported

    @CMCMarkets Is there a problem on the platform?

  • ch00nz anthony leiper (@ch00nz) reported

    @CMCMarkets i cant login. have reset my password and still cant login. live chat isnt responding either. amazing service

  • ryangraydj Ryan Gray (@ryangraydj) reported

    @CMCMarkets I filled a registration with you, and you sent me an e-mail in order to prove my identity with a service named IDnow. The thing is the service is in German and only provides proof of identity for German citizens. How can we solve this and proceed with my application?

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2

  • vryzenok Vitalijus Ryzenok (@vryzenok) reported

    @CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.

  • depechedmodem John (@depechedmodem) reported

    @mhewson_CMC @CMCMarkets 'Mister Speaker, whenever I borrow more money the #gbp surges. The #FX market is clueless - but like my smile. They believe me. Mr Speaker this government is committed to ending #climatechange which is why we've shut the economy down and intend to close all pubs. It'll.....

  • nate_itsme Nate (@nate_itsme) reported

    @CMCMarkets @OptoCMC @CMCMarkets meanwhile you guys stopping shorting on GME & AMC, why? You are as bad as Robinhood.

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