CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 2 |
| Watford, England | 1 |
| Athens, Attica | 1 |
| Kleve, NRW | 1 |
| Grenchen, SO | 1 |
| Bergisch Gladbach, NRW | 1 |
| Kuwait City, Al Asimah Governorate | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Sydney, NSW | 1 |
| Göppingen, Baden-Württemberg Region | 1 |
| Sevilla, Andalucía | 1 |
| Mogi Mirim, SP | 1 |
| Eltville, Hessen | 1 |
| Berlin, Land Berlin | 1 |
| Walluf, Hessen | 1 |
| Zürich, ZH | 1 |
| Homburg, Saarland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Mighty Gunner
(@GunnerMighty) reported
@CMCMarkets is the platform down. I can't login
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.
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INDY MacroTrader
(@eloi1975) reported
@DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets It's about time! But the 'Flaccid 100' needs a jab/shot in the arm. If only the overvalued #GBP would plunge c10% it would help? Ah well, Rishi's £ will hit the skids eventually. In other news; nice to see ECK/AVG/GFM/IDOX/RWI on the up (All back of the sock drawer stuff ;-))
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jpm
(@jpm19404574) reported
@CMCMarkets scheduled maintenance wasn’t even scheduled
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets 'Mister Speaker, whenever I borrow more money the #gbp surges. The #FX market is clueless - but like my smile. They believe me. Mr Speaker this government is committed to ending #climatechange which is why we've shut the economy down and intend to close all pubs. It'll.....
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amanda sweeney
(@amanda57a) reported
@CMCMarkets issues with your site again.. why am I being logged out literally everytime I leave page even a few seconds to open/check a different browser?
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!
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B787
(@topbangerQQQ) reported
@1nvestorscentre @CMCMarkets **** platform this is the last straw for me moving over to IG to many issues
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