CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 10 |
| Sydney, NSW | 4 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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cathy
(@cathy17735402) reported
@CMCMarkets My position was in profit 600 sgd, but I can’t log in, now loss 200 SGD… still can’t log in. I feel very down.
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets would be helpful if you answered the phone, hard to close out positions with no platform or customer assistance
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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blue market guru
(@techtrader33) reported
@CMCMarkets Doesn't go down very often but when it does always seems to be just before US open!
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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Nomorebull
(@Nomorebull13) reported
@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Tom Capital
(@Tom__Capital) reported
@Specialcase332 @CMCMarkets down again
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Gasino
(@Gasino11) reported
@Specialcase332 @CMCMarkets Still down for us
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cathy
(@cathy17735402) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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JB
(@MrJJB) reported
@LingwoodBen @CMCMarkets It’s been rising sharply since the outage: CMC is making money out locking out its users.
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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Crypto Granny
(@susietrader) reported
@CMCMarkets what is happening ? still down
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Archie Sanford
(@BookofCrusty) reported
@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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