CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Sydney, NSW | 1 |
| Zürich, ZH | 1 |
| Brisbane, QLD | 1 |
| Halstenbek, Schleswig-Holstein | 1 |
| Jockgrim, Rheinland-Pfalz | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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daniel walter (@dinotruc) reported@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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Tom Capital (@Tom__Capital) reported@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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cathy (@cathy17735402) reported@CMCMarkets My position was in profit 600 sgd, but I can’t log in, now loss 200 SGD… still can’t log in. I feel very down.
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Neville Dastur (@nevilledastur) reported@CMCMarkets @MichaelMOTTCM And in response to this your platform goes down preventing customers using
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James Jordan 🇬🇧🇺🇲🇿🇼 (@Jordania213) reported@mhewson_CMC @CMCMarkets Im so glad it was less than anticipated. Hopefully the bad news is turning.
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nick smith (@nick_allied) reported@CMCMarkets platform down? Getting the login error again. Your phones are playing up as well just to add to the irritation.
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CMC Markets AusNZ (@CMCMarketsAusNZ) reported@DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.
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Frederick🇬🇧🏴 (@Frederi26748187) reported@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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ah whatever (@HypocriteFlag) reported@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Pratik N Shah (@pnshah04) reported@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Archie Sanford (@BookofCrusty) reported@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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Gasino (@Gasino11) reported@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115
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Motorbike Mike (@postmansam3) reported@AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble
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Lee Frankel (@FrankelLee30910) reported@adilad73 @CastoreEngland @CMCMarkets Went down the comments like the yellow one for the away strip
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zab (@lsestockpicker) reported@CMCMarkets what the hell,I can't login..can't even close my loosing positions