CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Mandurah, WA | 1 |
| London, England | 1 |
| Brisbane, QLD | 3 |
| Leipzig, Saxony | 1 |
| Perth, WA | 1 |
| Adelaide, SA | 1 |
| Ku-ring-gai, NSW | 1 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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RS (@rscxxv1) reported@CMCMarkets Your platform is down , cant log in on phone , imac or iPad
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EV harley_slamm (@harley_slamm) reported@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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Real John Doe (@realjonathandoe) reported@CMCMarkets Fixed it yet? It's been down since 22:40.
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Perize 🚀 (@LePerize) reported@CMCMarkets @CMCMarketsSG y’all have the worst customer support and operation team ever. I have filed a simple request with evidence provided because of your data issue problem but I have been met with constant procrastination and delayed in response. Horrible service and broker
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Moonshine45 (@Moonshine452) reported@mhewson_CMC @CMCMarkets Risk-on soon I feel. Can’t see omnicron being a real issue so then restrictions could be off sharpish
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Nomorebull (@Nomorebull13) reported@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Chris | Investment Strategist (@Creeza) reportedNo surprise that @CMCMarkets gets the most useless trading platform award. Both mobile and desktop platform not working. AGAIN !!
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King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reported@CMCMarkets please fix your trading platform, it keeps crashing. Not ideal for trading.
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Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on… #StrikeX $STRX
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Archie Sanford (@BookofCrusty) reportedAll @CMCMarkets users you need to contact ur countries regulators about CMC consistent platform crashing on major USA data releases. The bigger the market move the bigger the crash. They are doing this on pourpous to balance their books. File complaints now
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Lord_Northern_Wolf 🐺 (@Lord_N_Wolf) reported@CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!
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Ronnie (@Ronmarkets2) reported@i_finlayson @TeletubbyOnX @CMCMarkets Just found out tech issues
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Frederick🇬🇧🏴 (@Frederi26748187) reported@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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SunSingh (@sunsinghspecial) reported@tramserauoy @priteshpatel9 @CMCMarkets I have got in touch. Sounds like an international issue although the support person on the call wasn't sure of how large scale this is but it is confirmed CMC are having technical issues and they have engineers on it. The gentleman sounded positive it will be sorted soonish.
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daniel walter (@dinotruc) reported@CMCMarkets so last week trading down for hours. Now it's funding system!!! Makes a lot..+hardly any excuse for last week's mess.