CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 10 |
| Sydney, NSW | 5 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable
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JB
(@MrJJB) reported
@LingwoodBen @CMCMarkets It’s been rising sharply since the outage: CMC is making money out locking out its users.
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Trent Watson
(@TrentWa79286162) reported
@CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout
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Gasino
(@Gasino11) reported
@Specialcase332 @CMCMarkets Still down for us
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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daniel walter
(@dinotruc) reported
@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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Archie Sanford
(@BookofCrusty) reported
One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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Amor Fati
(@GingkoPT) reported
@CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????
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cathy
(@cathy17735402) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Jun
(@JunYan_SYD) reported
@CMCMarkets margin call during system down?