CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 4 |
| Perth, WA | 2 |
| Bulandshahr, UP | 1 |
| Wamuran, QLD | 1 |
| Wellington, Wellington | 1 |
| Brisbane, QLD | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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Ryan Gray
(@ryangraydj) reported
@CMCMarkets I filled a registration with you, and you sent me an e-mail in order to prove my identity with a service named IDnow. The thing is the service is in German and only provides proof of identity for German citizens. How can we solve this and proceed with my application?
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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RT
(@NishRK12) reported
@CMCMarkets Platform down! Fix it, please asap.
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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jpm
(@jpm19404574) reported
@CMCMarkets scheduled maintenance wasn’t even scheduled
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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Chris Kelly
(@Chris_Kelly94) reported
@CMCMarkets Your platform is down. Pls fix
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Presbeatz
(@presbeatz) reported
@andrelondonuk @CMCMarkets My cfd pro account just let me in but mt4 and spreadbet still down
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buy buy bitcoin
(@forexfukuoka) reported
@CMCMarkets Hey Dude can you. Advice to Buy. #BID @Bidaochain to. Be rich. Very. Quick I. Am. Not. Joking you. Will. Regret how. Was. I stupid not it. Foolish . To buy this. Life game changer easy money & free. Money forget. The. NFT lol forget it king #DeFi #BTC $BID
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Qamar Hussain
(@qamar_hussain1) reported
@liamwatson112 @Gm8nF @CMCMarkets I had the same problem with IG, they ripped me off by increasing the entry position sizes in the middle of open trades. So far I have not encountered any serious problems with this platform provider. IG don't even want to talk to you when they're clearly in the wrong! #Forex
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