CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Sydney, NSW | 8 |
| Madrid, Comunidad de Madrid | 2 |
| Rapide-Danseur, QC | 1 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Shazaa
(@noc606) reported
@MonVCamacho @CMCMarkets I’m having the same issue, login details can’t be recognised. Are you based in the UK?
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Neville Dastur
(@nevilledastur) reported
@CMCMarkets @MichaelMOTTCM And in response to this your platform goes down preventing customers using
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@SallyBundockBBC @CMCMarkets Most people thought they would hike last November and they didn’t. Problem with BOE is I’m less certain, than if it was the Fed where you pretty much know what’s coming. IMO that’s a problem for the BOE. Their guidance is rubbish
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Frederick🇬🇧🏴
(@Frederi26748187) reported
@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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👹E=MC² Timeline Jumper🐃
(@WolfXrp) reported
@CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though
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Motorbike Mike
(@postmansam3) reported
@AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble
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BEGBIE
(@_BEGB13_) reported
@CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....
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Chris | Investment Strategist
(@Creeza) reported
No surprise that @CMCMarkets gets the most useless trading platform award. Both mobile and desktop platform not working. AGAIN !!
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Chris | Investment Strategist
(@Creeza) reported
Undoubtedly the worst platform to trade at the moment is @CMCMarkets . So slow during any market open, completely useless. You’re along for the ride. Will have to move to interactive
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Lord_Northern_Wolf 🐺
(@Lord_N_Wolf) reported
@CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!
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