CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 7
Melbourne, VIC 3
Perth, WA 2
Kingston, ON 1
Bulandshahr, UP 1
Wamuran, QLD 1
Wellington, Wellington 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • Creeza Chris | Investment Strategist (@Creeza) reported

    No surprise that @CMCMarkets gets the most useless trading platform award. Both mobile and desktop platform not working. AGAIN !!

  • aamirnaseer007 Aamir Naseer (@aamirnaseer007) reported

    @CMCMarkets Customer services rubbish no one answer phone

  • mhewson_CMC Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble

  • Lord_N_Wolf Lord_Northern_Wolf 🐺 (@Lord_N_Wolf) reported

    @CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!

  • pnshah04 Pratik N Shah (@pnshah04) reported

    @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

  • Frederi26748187 Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported

    @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

  • Javad_2014 Mj (@Javad_2014) reported

    @CMCMarkets App doesn’t work can not login

  • HypocriteFlag ah whatever (@HypocriteFlag) reported

    @CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

  • WolfXrp 👹E=MC² Timeline Jumper🐃 (@WolfXrp) reported

    @CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.

  • harley_slamm EV harley_slamm (@harley_slamm) reported

    @mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...

  • Ms54645010 Mo (@Ms54645010) reported

    @CMCMarkets not working still

  • Creeza Chris | Investment Strategist (@Creeza) reported

    Undoubtedly the worst platform to trade at the moment is @CMCMarkets . So slow during any market open, completely useless. You’re along for the ride. Will have to move to interactive

  • pnshah04 Pratik N Shah (@pnshah04) reported

    Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets

  • kookie1492 Kookie1492 🇺🇦🇺🇦🇺🇦 (@kookie1492) reported

    @CMCMarkets Are you having issues with the platform again????

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.

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