CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halstenbek, Schleswig-Holstein | 1 |
| Jockgrim, Rheinland-Pfalz | 1 |
| Leeds, England | 1 |
| Barnsley, England | 1 |
| Sydney, NSW | 1 |
| Perth, WA | 1 |
| Warsaw, Mazovia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Roberts (@MrGrahamAr) reported@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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👹E=MC² Timeline Jumper🐃 (@WolfXrp) reported@CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.
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andrew_perth (@PerthAndrew) reported@CMCMarkets not working on chrome?
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One Trade From Zero (@DeanThompson777) reported@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Adam (@adamgeny) reported@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved
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One Trade From Zero (@DeanThompson777) reported@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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Trent Watson (@TrentWa79286162) reported@CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout
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cathy (@cathy17735402) reported@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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Michael Hewson 🇬🇧 (@mhewson_CMC) reported@harley_slamm @CMCMarkets why 1.0800 - what's signifcant about that - next key support for me is 1.2000 area
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Mo (@Ms54645010) reported@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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tramserauoy (@tramserauoy) reported@Kooryoo1 @priteshpatel9 @CMCMarkets i'm facing otp error. u guys same?
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Tom Capital (@Tom__Capital) reported@CMCMarkets would be helpful if you answered the phone, hard to close out positions with no platform or customer assistance
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Justin Time (@asxjgp) reported@CMCMarkets so bad - outages every day.
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CMC Markets AusNZ (@CMCMarketsAusNZ) reported@DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.
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Future Gohan Day Trader (@FutureGohanFX) reported@CMCMarkets why is your system down? I’ve got trades to manage 🥲
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