CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 4 |
| Perth, WA | 2 |
| Bulandshahr, UP | 1 |
| Wamuran, QLD | 1 |
| Wellington, Wellington | 1 |
| Brisbane, QLD | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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Nomorebull
(@Nomorebull13) reported
@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Archie Sanford
(@BookofCrusty) reported
@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable
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thebrownyfamily 😊 🇬🇧
(@1nvestorscentre) reported
Good new up huge on my nas longs bad new @CMCMarkets down so can’t close 😡
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cathy
(@cathy17735402) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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Gasino
(@Gasino11) reported
@Specialcase332 @CMCMarkets Still down for us
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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Amor Fati
(@GingkoPT) reported
@ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close
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cathy
(@cathy17735402) reported
@CMCMarkets My position was in profit 600 sgd, but I can’t log in, now loss 200 SGD… still can’t log in. I feel very down.
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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nearly_z-NFT
(@NZ_NFT) reported
@LingwoodBen @stokesbaytrader @CMCMarkets That is not exactly compelling evidence. 10 months trading with them, first time i've seen this. I certainly want to know if there are real issues though.
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Trent Watson
(@TrentWa79286162) reported
@CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout
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Trent Watson
(@TrentWa79286162) reported
@CMCMarkets This is costing me $1000's of dollars being down. Does the average trader wear the cost of a platform crash....? Not cool
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy