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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halstenbek, Schleswig-Holstein 1
Jockgrim, Rheinland-Pfalz 1
Leeds, England 1
Barnsley, England 1
Sydney, NSW 2
Perth, WA 1
Warsaw, Mazovia 1
Stockport, England 1
Mandurah, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGrahamAr
    Graham Roberts (@MrGrahamAr) reported

    @CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.

  • FonzyXXV
    Fonzy 🍸🇵🇸 (@FonzyXXV) reported

    @IndianManUnited @Everton @CMCMarkets Local fan is it? Get to ****

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets would be helpful if you answered the phone, hard to close out positions with no platform or customer assistance

  • OCEO_MG
    Mariano (@OCEO_MG) reported

    @CMCMarkets Service down? Whats going on?

  • cathy17735402
    cathy (@cathy17735402) reported

    @CMCMarkets My position was in profit 600 sgd, but I can’t log in, now loss 200 SGD… still can’t log in. I feel very down.

  • Gasino11
    Gasino (@Gasino11) reported

    Is #cmcmarkets platform down?

  • Zack00587426
    Zack (@Zack00587426) reported

    @CMCMarkets can't login

  • aamirnaseer007
    Aamir Naseer (@aamirnaseer007) reported

    @CMCMarkets Customer services rubbish no one answer phone

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    All @CMCMarkets users you need to contact ur countries regulators about CMC consistent platform crashing on major USA data releases. The bigger the market move the bigger the crash. They are doing this on pourpous to balance their books. File complaints now

  • harley_slamm
    EV harley_slamm (@harley_slamm) reported

    @mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...

  • LePerize
    Perize 🚀 (@LePerize) reported

    @CMCMarkets @CMCMarketsSG y’all have the worst customer support and operation team ever. I have filed a simple request with evidence provided because of your data issue problem but I have been met with constant procrastination and delayed in response. Horrible service and broker

  • Gasino11
    Gasino (@Gasino11) reported

    @vdel13 @CMCMarkets I can't access the app or web browser - must be down!

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.

  • Frederi26748187
    Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported

    @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @OCEO_MG @nz_trade @CMCMarkets You know volatility is about to explode when CMC Markets platform goes down *before* the US market even opens...

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