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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 1
Barnsley, England 1
Sydney, NSW 2
Perth, WA 1
Warsaw, Mazovia 1
Stockport, England 1
Mandurah, WA 1
London, England 1
Brisbane, QLD 1
Leipzig, Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • Frederi26748187
    Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported

    @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

  • OctoTrading
    Octotrader (@OctoTrading) reported

    @CMCMarkets ETA on login issue fix please?

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.

  • bombaytonic717
    Bombaytonic (@bombaytonic717) reported

    Many, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    @cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice

  • nrossett
    Nick Rossetto (@nrossett) reported

    Anyone having trouble with @CMCMarkets platform?

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

  • nrossett
    Nick Rossetto (@nrossett) reported from Hobart, Tasmania

    @_selfwealth @Christophe_Qld @CMCMarkets Sure thing - can I link to an existing account I have there for ease of LogIn purposes?

  • NZ_NFT
    nearly_z-NFT (@NZ_NFT) reported

    @LingwoodBen @stokesbaytrader @CMCMarkets That is not exactly compelling evidence. 10 months trading with them, first time i've seen this. I certainly want to know if there are real issues though.

  • Hayleybae92
    Hyun Bin Bae (@Hayleybae92) reported

    @MrGrahamAr @CMCMarkets how do we fix it?

  • michaelbalch
    Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

  • i_finlayson
    Ian Finlayson (@i_finlayson) reported

    @TeletubbyOnX @Ronmarkets2 @CMCMarkets I can't login either.

  • LithiumGainz
    King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reported

    @CMCMarkets please fix your trading platform, it keeps crashing. Not ideal for trading.

  • Lord_N_Wolf
    Lord_Northern_Wolf 🐺 (@Lord_N_Wolf) reported

    @CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!

  • ouyeye_
    optioner (@ouyeye_) reported

    @CMCMarkets @MichaelMOTTCM My trading account 36802137 made a deposit using USDT on March 13th, but the money hasn't been credited to my account yet. I've sent 100 emails to customer service and haven't received a reply. You guys are absolutely awful! I'm starting to suspect you've become a scam platform!

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