CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halstenbek, Schleswig-Holstein | 1 |
| Jockgrim, Rheinland-Pfalz | 1 |
| Leeds, England | 1 |
| Barnsley, England | 1 |
| Sydney, NSW | 2 |
| Perth, WA | 1 |
| Warsaw, Mazovia | 1 |
| Stockport, England | 1 |
| Mandurah, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Financial GamblR (@FinancialGamblR) reported@CMCMarkets Your customer email support is still non-existent.
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King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reportedWhy do cmcmarkets website and trading app always crash and won't load?? Not ideal for trading as you will most likely miss trading opportunities if you can't even load their platform smh. Every morning they have issues. @CMCMarkets
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Pratik N Shah (@pnshah04) reported@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎
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zab (@lsestockpicker) reported@CMCMarkets what the hell,I can't login..can't even close my loosing positions
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vdel (@vdel13) reported@Gasino11 @CMCMarkets Thanks. Hope they fix it quick...
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CMC Markets AusNZ (@CMCMarketsAusNZ) reported@DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.
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Archie Sanford (@BookofCrusty) reportedAll @CMCMarkets users you need to contact ur countries regulators about CMC consistent platform crashing on major USA data releases. The bigger the market move the bigger the crash. They are doing this on pourpous to balance their books. File complaints now
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SPYRIDON DIMOPOULOS (@spirolondon) reported@CMCMarkets The worst time to be down....when US opens
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Mariano (@OCEO_MG) reported@CMCMarkets Service down? Whats going on?
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Qamar Hussain (@Qamar12Hussain) reported@CMCMarkets As somebody who absolutely loves the #Forex market using the CMC platform as a retail day trader, i don't see much support for them from large brokers such as yourselves? When other brokers are funding leveraged accounts, why can't CMC offer a far better & meaningful facility?
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nearly_z-NFT (@NZ_NFT) reported@LingwoodBen @stokesbaytrader @CMCMarkets Please elaborate. I’ve never had a problem with them. Have you? Why shady?
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Archie Sanford (@BookofCrusty) reported@CMCMarkets @MichaelMOTTCM Every USA major report ur platform glitches. That means u got caught offsides in ur books. The bigger ur offsides the longer the glitch. Today 23 min exactly on USA CPI report. Regulators will be notified.
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Steven Taggart 🇮🇲 (@StevenTaggart) reported@CMCMarkets Your platform is down. When is eta on fix? I got open positions!
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optioner (@ouyeye_) reported@CMCMarkets @MichaelMOTTCM My trading account 36802137 made a deposit using USDT on March 13th, but the money hasn't been credited to my account yet. I've sent 100 emails to customer service and haven't received a reply. You guys are absolutely awful! I'm starting to suspect you've become a scam platform!
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Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…