CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 7
Sydney, NSW 3
Madrid, Comunidad de Madrid 2
Dublin, Leinster 1
Sevilla, Andalucía 1
Munich, Bavaria 1
Sippy Downs, QLD 1
Perth, WA 1
Granada, Andalucía 1
Pescara, Abruzzo 1
Mandurah, WA 1
Toronto, ON 1
Essen, NRW 1
St Albans, England 1
Kandel, Rheinland-Pfalz 1
Wiesbaden, Hessen 1
Kingston, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • TrentWa79286162 Trent Watson (@TrentWa79286162) reported

    @CMCMarkets This is costing me $1000's of dollars being down. Does the average trader wear the cost of a platform crash....? Not cool

  • NZ_NFT nearly_z-NFT (@NZ_NFT) reported

    @LingwoodBen @stokesbaytrader @CMCMarkets Please elaborate. I’ve never had a problem with them. Have you? Why shady?

  • Specialcase332 jake wong (@Specialcase332) reported

    @CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.

  • MrJJB JB (@MrJJB) reported

    @LingwoodBen @CMCMarkets It’s been rising sharply since the outage: CMC is making money out locking out its users.

  • Nomorebull13 Nomorebull (@Nomorebull13) reported

    @CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!

  • Tom__Capital Tom Capital (@Tom__Capital) reported

    @Specialcase332 @CMCMarkets down again

  • Tom__Capital Tom Capital (@Tom__Capital) reported

    @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

  • michaelbalch Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.

  • techtrader33 blue market guru (@techtrader33) reported

    @CMCMarkets Doesn't go down very often but when it does always seems to be just before US open!

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

  • GingkoPT Amor Fati (@GingkoPT) reported

    @CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????

  • JunYan_SYD Jun (@JunYan_SYD) reported

    @CMCMarkets margin call during system down?

  • TrentWa79286162 Trent Watson (@TrentWa79286162) reported

    @CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout

  • NZ_NFT nearly_z-NFT (@NZ_NFT) reported

    @LingwoodBen @stokesbaytrader @CMCMarkets That is not exactly compelling evidence. 10 months trading with them, first time i've seen this. I certainly want to know if there are real issues though.

  • Tom__Capital Tom Capital (@Tom__Capital) reported

    @ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable

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