CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leeds, England | 1 |
| Barnsley, England | 1 |
| Sydney, NSW | 2 |
| Perth, WA | 1 |
| Warsaw, Mazovia | 1 |
| Stockport, England | 1 |
| Mandurah, WA | 1 |
| London, England | 1 |
| Brisbane, QLD | 1 |
| Leipzig, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Gasino (@Gasino11) reportedIs #cmcmarkets platform down?
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Mr Mythical | StrikeX (@mr_mythical1) reported🔑 Unlocking Potential: A strong customer base is key. @CMCMarkets millions of customers and £15 billion daily turnover can drive this growth, along with other users adopting STRX! 🌟
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Mr Mythical | StrikeX (@mr_mythical1) reportedThe first real tokenised share: 1/ Something big just happened in tokenisation, but most people missed it. @TradeStrikeBVI @CMCMarkets and CapX completed the first real tokenised share issue on @arbitrum. A regulated broker was involved, and the share exists on-chain.
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One Trade From Zero (@DeanThompson777) reported@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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Michael Hewson 🇬🇧 (@mhewson_CMC) reported@fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.
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Pratik N Shah (@pnshah04) reportedAlso to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets
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Financial GamblR (@FinancialGamblR) reported@CMCMarkets And yet your customer support line is non-existent.
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Stonehouse Brokerage (@LtdStonehouse) reported from Stevenage District, EnglandWhile the world is fighting against each other and I made £500 profit on currencies @CMCMarkets not a bad day work 🙌🫶😎👍
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Amor Fati (@GingkoPT) reported@CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????
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Michael Hewson 🇬🇧 (@mhewson_CMC) reported@KheyDee_ Please contact @CMCMarkets if you have a problem sir.
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Shazaa (@noc606) reported@MonVCamacho @CMCMarkets I’m having the same issue, login details can’t be recognised. Are you based in the UK?
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Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on… #StrikeX $STRX
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Gofio de Trigo (@entubao) reported@CMCMarkets 66% :? Not bad. Seems like restrictions to open new accounts taking its toll
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Octotrader (@OctoTrading) reported@CMCMarkets ETA on login issue fix please?
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Trent Watson (@TrentWa79286162) reported@CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout