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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
Leipzig, Saxony 1
Perth, WA 1
Adelaide, SA 1
Ku-ring-gai, NSW 1
Canberra, ACT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets

  • bombaytonic717
    Bombaytonic (@bombaytonic717) reported

    This is a strategic infrastructure milestone for @CMCMarkets & #StrikeX as it relates to laying an institutional grade foundation for settlement to support phase 2 tokenization and digital asset movement at scale. Super bullish for $STRX. This is exactly what you want to see… 👉 It means CMC is deploying blockchain settlement that can support institutional-grade asset movement. 👉 It strongly aligns with the kind of rails needed for Phase 2 but is not itself Phase 2. 👉 It positions CMC + StrikeX to be ready for real-world tokenization and frictionless settlement — not just speculative markets.

  • TrentWa79286162
    Trent Watson (@TrentWa79286162) reported

    @CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.

  • kates_9999
    Profit With The Planets (@kates_9999) reported

    @twitchinghour1 @CMCMarkets Wtf lol

  • amy_draganic
    Amy Draganic (@amy_draganic) reported

    @CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?

  • lsestockpicker
    zab (@lsestockpicker) reported

    @CMCMarkets what the hell,I can't login..can't even close my loosing positions

  • cathy17735402
    cathy (@cathy17735402) reported

    @CMCMarkets @I need to adjust my position, your system is down, can you please fix the problem soon

  • ouyeye_
    optioner (@ouyeye_) reported

    @CMCMarkets @MichaelMOTTCM My trading account 36802137 made a deposit using USDT on March 13th, but the money hasn't been credited to my account yet. I've sent 100 emails to customer service and haven't received a reply. You guys are absolutely awful! I'm starting to suspect you've become a scam platform!

  • bombaytonic717
    Bombaytonic (@bombaytonic717) reported

    Many, have wondered why we are not seeing more token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on… #StrikeX $STRX

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

  • nevilledastur
    Neville Dastur (@nevilledastur) reported

    @CMCMarkets this is not the time to have login problems!! Very bad form

  • cuspofliberty
    Liv (@cuspofliberty) reported

    @VelliosMichael @CMCMarkets Literally the worst time for it to happen as well.

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?

  • HypocriteFlag
    ah whatever (@HypocriteFlag) reported

    @CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

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