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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halstenbek, Schleswig-Holstein 1
Jockgrim, Rheinland-Pfalz 1
Leeds, England 1
Barnsley, England 1
Sydney, NSW 2
Perth, WA 1
Warsaw, Mazovia 1
Stockport, England 1
Mandurah, WA 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • lillefisken
    Liten fisk, stort hav (@lillefisken) reported

    @CMCMarkets web platform keep freezing for me. I have to manually refresh and log in again. I've tried Safari, Chrome, Orion, Firefox on Mac as well as Chrome and Firefox on Windows. Your live support chat doesn't work either. Is there something I can do to keep it from🥶?

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets would be helpful if you answered the phone, hard to close out positions with no platform or customer assistance

  • bombaytonic717
    Bombaytonic (@bombaytonic717) reported

    Many, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…

  • TrentWa79286162
    Trent Watson (@TrentWa79286162) reported

    @CMCMarkets This is costing me $1000's of dollars being down. Does the average trader wear the cost of a platform crash....? Not cool

  • kates_9999
    Profit With The Planets (@kates_9999) reported

    @twitchinghour1 @CMCMarkets Wtf lol

  • Hayleybae92
    Hyun Bin Bae (@Hayleybae92) reported

    @MrGrahamAr @CMCMarkets how do we fix it?

  • StevenTaggart
    Steven Taggart 🇮🇲 (@StevenTaggart) reported

    @CMCMarkets Your platform is down. When is eta on fix? I got open positions!

  • BhagsNStonks
    BhagsNStonks (@BhagsNStonks) reported

    @CMCMarketsANZ down on app and online for anyone else? #cmcmarkets #turds

  • CMCMarketsAusNZ
    CMC Markets AusNZ (@CMCMarketsAusNZ) reported

    @DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.

  • stokesbaytrader
    Stokes Bay (@stokesbaytrader) reported

    @CMCMarkets what is going on? at least tweet you know your platform is down

  • Gasino11
    Gasino (@Gasino11) reported

    @CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!

  • cuspofliberty
    Liv (@cuspofliberty) reported

    @VelliosMichael @CMCMarkets Literally the worst time for it to happen as well.

  • sunsinghspecial
    SunSingh (@sunsinghspecial) reported

    @tramserauoy @priteshpatel9 @CMCMarkets I have got in touch. Sounds like an international issue although the support person on the call wasn't sure of how large scale this is but it is confirmed CMC are having technical issues and they have engineers on it. The gentleman sounded positive it will be sorted soonish.

  • AminAssamo
    Amin Assamo (@AminAssamo) reported

    @CMCMarkets Your platform is not working!!! What´s happen??

  • Kooryoo1
    Kooryoo (@Kooryoo1) reported

    @priteshpatel9 @CMCMarkets The platform is down for everybody

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