CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 3 |
| Leipzig, Saxony | 1 |
| Perth, WA | 1 |
| Adelaide, SA | 1 |
| Ku-ring-gai, NSW | 1 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Zack (@Zack00587426) reported@CMCMarkets can't login
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Tom Capital (@Tom__Capital) reported@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England@TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....
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CMC Markets AusNZ (@CMCMarketsAusNZ) reported@DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.
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Bret Richardson (@Bret7Richardson) reported@mhewson_CMC @CMCMarkets Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit Thanks to @sandra_Colligan for your help
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Perize 🚀 (@LePerize) reported@CMCMarkets @CMCMarketsSG y’all have the worst customer support and operation team ever. I have filed a simple request with evidence provided because of your data issue problem but I have been met with constant procrastination and delayed in response. Horrible service and broker
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Octotrader (@OctoTrading) reported@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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Amy Draganic (@amy_draganic) reported@CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?
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Real John Doe (@realjonathandoe) reported@CMCMarkets Fixed it yet? It's been down since 22:40.
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Gasino (@Gasino11) reportedIs #cmcmarkets platform down?
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David Eppel (@DavidEppel1) reported@CMCMarkets As a UK trader I think we have a serious Omicron problem -wouldn't want to be long on Monday
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Archie Sanford (@BookofCrusty) reported@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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TK_Trader (@Calvofx) reported@CMCMarkets fix software asap
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Liv (@cuspofliberty) reported@VelliosMichael @CMCMarkets Literally the worst time for it to happen as well.
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zab (@lsestockpicker) reported@CMCMarkets why can't I login to my account?.again!!! Sat's my credentials are incorrect