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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Canberra, ACT 1
Rapide-Danseur, QC 1
Melbourne, VIC 1
Sydney, NSW 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • OCEO_MG
    Mariano (@OCEO_MG) reported

    @CMCMarkets Service down? Whats going on?

  • Gasino11
    Gasino (@Gasino11) reported

    @Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @KheyDee_ Please contact @CMCMarkets if you have a problem sir.

  • ouyeye_
    optioner (@ouyeye_) reported

    @CMCMarkets @MichaelMOTTCM My trading account 36802137 made a deposit using USDT on March 13th, but the money hasn't been credited to my account yet. I've sent 100 emails to customer service and haven't received a reply. You guys are absolutely awful! I'm starting to suspect you've become a scam platform!

  • michaelbalch
    Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

  • deletedacc824
    NUMBER 1 ASX TRADER (@deletedacc824) reported

    @HSydneyHC @CMCMarkets @CMCMarketsAusNZ Absolute dog platform in the last 3 weeks, loves to crash when the market is open.

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    Filed complaints tonight on cmc markets to ur regulators. @CMCMarkets is clearly adjusting their books while the platform is down every major american data report. costing you as you can't open/close positions. Get mad and take action. You see the pattern

  • Gasino11
    Gasino (@Gasino11) reported

    @vdel13 @CMCMarkets I can't access the app or web browser - must be down!

  • sunsinghspecial
    SunSingh (@sunsinghspecial) reported

    @tramserauoy @priteshpatel9 @CMCMarkets I have got in touch. Sounds like an international issue although the support person on the call wasn't sure of how large scale this is but it is confirmed CMC are having technical issues and they have engineers on it. The gentleman sounded positive it will be sorted soonish.

  • StevenTaggart
    Steven Taggart 🇮🇲 (@StevenTaggart) reported

    @CMCMarkets Your platform is down. When is eta on fix? I got open positions!

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    So did @CMCMarkets crash worldwide? How much did you loose during that latest outage? #cmcmarkets #junk

  • cathy17735402
    cathy (@cathy17735402) reported

    @NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

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