CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 10
Sydney, NSW 4
Madrid, Comunidad de Madrid 2
Dublin, Leinster 1
Sevilla, Andalucía 1
Munich, Bavaria 1
Sippy Downs, QLD 1
Perth, WA 1
Granada, Andalucía 1
Pescara, Abruzzo 1
Mandurah, WA 1
Toronto, ON 1
Essen, NRW 1
St Albans, England 1
Kandel, Rheinland-Pfalz 1
Wiesbaden, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • Jordania213 James Jordan 🇬🇧🇺🇲🇿🇼 (@Jordania213) reported

    @mhewson_CMC @CMCMarkets Im so glad it was less than anticipated. Hopefully the bad news is turning.

  • lillefisken Liten fisk, stort hav (@lillefisken) reported

    @CMCMarkets web platform keep freezing for me. I have to manually refresh and log in again. I've tried Safari, Chrome, Orion, Firefox on Mac as well as Chrome and Firefox on Windows. Your live support chat doesn't work either. Is there something I can do to keep it from🥶?

  • Creeza Chris | Investment Strategist (@Creeza) reported

    Undoubtedly the worst platform to trade at the moment is @CMCMarkets . So slow during any market open, completely useless. You’re along for the ride. Will have to move to interactive

  • mhewson_CMC Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.

  • postmansam3 Motorbike Mike (@postmansam3) reported

    @AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble

  • BookofCrusty Archie Sanford (@BookofCrusty) reported

    @CMCMarkets @MichaelMOTTCM Every USA major report ur platform glitches. That means u got caught offsides in ur books. The bigger ur offsides the longer the glitch. Today 23 min exactly on USA CPI report. Regulators will be notified.

  • Mehak__INDIA Mehak Khanna (@Mehak__INDIA) reported

    @CMCMarkets @MichaelMOTTCM This is the secind time this week the platform is having issues. If the account is closed due to the CPI data will you be responsible for it now?

  • LithiumGainz King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reported

    Why do cmcmarkets website and trading app always crash and won't load?? Not ideal for trading as you will most likely miss trading opportunities if you can't even load their platform smh. Every morning they have issues. @CMCMarkets

  • upthetoffees glenthewheel (@upthetoffees) reported

    @Ronniemarkets @CMCMarkets Problem is they are at the mercy of gov. regs,, so maybe for a trade, but I would be wary about holding longer term.

  • _BEGB13_ BEGBIE (@_BEGB13_) reported

    @CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking

  • LtdStonehouse Stonehouse Brokerage (@LtdStonehouse) reported from Stevenage District, England

    While the world is fighting against each other and I made £500 profit on currencies @CMCMarkets not a bad day work 🙌🫶😎👍

  • BookofCrusty Archie Sanford (@BookofCrusty) reported

    Filed complaints tonight on cmc markets to ur regulators. @CMCMarkets is clearly adjusting their books while the platform is down every major american data report. costing you as you can't open/close positions. Get mad and take action. You see the pattern

  • Mehak__INDIA Mehak Khanna (@Mehak__INDIA) reported

    @CMCMarkets @MichaelMOTTCM This is the second time in a week the platform issues is happening. If my account closes due to this issue you’ll be responsible

  • noc606 Shazaa (@noc606) reported

    @MonVCamacho @CMCMarkets I’m having the same issue, login details can’t be recognised. Are you based in the UK?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....

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