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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rapide-Danseur, QC 1
Melbourne, VIC 1
Sydney, NSW 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMo1984
    ChriSM0 (@ChrisMo1984) reported

    @Tom__Capital @CMCMarkets Yes, down for me again...

  • Gasino11
    Gasino (@Gasino11) reported

    @CMCMarkets down again!!

  • michaelbalch
    Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.

  • OctoTrading
    Octotrader (@OctoTrading) reported

    @CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

  • HypocriteFlag
    ah whatever (@HypocriteFlag) reported

    @CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    @cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice

  • Nomorebull13
    Nomorebull (@Nomorebull13) reported

    @CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @ChrisMo1984 @CMCMarkets down again

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @Specialcase332 @CMCMarkets down again

  • JunYan_SYD
    Jun (@JunYan_SYD) reported

    @CMCMarkets margin call during system down?

  • Rjavidfar
    rezgar (@Rjavidfar) reported

    @CMCMarkets **** right at the day that market bounced ???

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable

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