CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 10
Sydney, NSW 4
Madrid, Comunidad de Madrid 2
Dublin, Leinster 1
Sevilla, Andalucía 1
Munich, Bavaria 1
Sippy Downs, QLD 1
Perth, WA 1
Granada, Andalucía 1
Pescara, Abruzzo 1
Mandurah, WA 1
Toronto, ON 1
Essen, NRW 1
St Albans, England 1
Kandel, Rheinland-Pfalz 1
Wiesbaden, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • jheprivate Julian Edwards (@jheprivate) reported

    @CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2

  • iiidanskiii Daniel Kalinowski (@iiidanskiii) reported

    @CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed

  • nate_itsme Nate (@nate_itsme) reported

    @CMCMarkets @OptoCMC @CMCMarkets meanwhile you guys stopping shorting on GME & AMC, why? You are as bad as Robinhood.

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?

  • GunnerMighty Mighty Gunner (@GunnerMighty) reported

    @CMCMarkets is the platform down. I can't login

  • forexfukuoka buy buy bitcoin (@forexfukuoka) reported

    @CMCMarkets Hey Dude can you. Advice to Buy. #BID @Bidaochain to. Be rich. Very. Quick I. Am. Not. Joking you. Will. Regret how. Was. I stupid not it. Foolish . To buy this. Life game changer easy money & free. Money forget. The. NFT lol forget it king #DeFi #BTC     $BID

  • ryangraydj Ryan Gray (@ryangraydj) reported

    @CMCMarkets I filled a registration with you, and you sent me an e-mail in order to prove my identity with a service named IDnow. The thing is the service is in German and only provides proof of identity for German citizens. How can we solve this and proceed with my application?

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).

  • forex1074 Forex1074 (@forex1074) reported

    @DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!

  • Jb1Steve Steve James. 2❌ (@Jb1Steve) reported

    @CMCMarkets ‘Staying apart Together’ ? What kind of oxymoron bullshit slogan I’d that then ? Who came up with that gem ? How about 👇 ‘Swivel 180 And **** Off in Sharp **** Hot Steps’ 👍

  • g_kaursandhu Gurpreet Kaur (@g_kaursandhu) reported

    @CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better

  • techtrader33 blue market guru (@techtrader33) reported

    @CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?

  • vryzenok Vitalijus Ryzenok (@vryzenok) reported

    @CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.

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