CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leeds, England | 1 |
| Barnsley, England | 1 |
| Sydney, NSW | 2 |
| Perth, WA | 1 |
| Warsaw, Mazovia | 1 |
| Stockport, England | 1 |
| Mandurah, WA | 1 |
| London, England | 1 |
| Brisbane, QLD | 1 |
| Leipzig, Saxony | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Financial GamblR (@FinancialGamblR) reported@CMCMarkets Your customer email support is still non-existent.
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candlestickbeam 📈 (@candlestickbeam) reported@CMCMarkets your live chat support is appalling. #cmcmarkets #trading
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BEGBIE (@_BEGB13_) reported@CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking
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Michael Balch 🍹 (@michaelbalch) reported@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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Pratik N Shah (@pnshah04) reported@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Gasino (@Gasino11) reported@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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Gasino (@Gasino11) reported@Specialcase332 @CMCMarkets Still down for us
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TheWolfofWallstreet (@JorgSpeicher) reported@CMCMarkets your software is down
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James Jordan 🇬🇧🇺🇲🇿🇼 (@Jordania213) reported@mhewson_CMC @CMCMarkets Im so glad it was less than anticipated. Hopefully the bad news is turning.
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Ian Finlayson (@i_finlayson) reported@TeletubbyOnX @Ronmarkets2 @CMCMarkets I can't login either.
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Octotrader (@OctoTrading) reported@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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Kooryoo (@Kooryoo1) reported@priteshpatel9 @CMCMarkets The platform is down for everybody
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Frederick🇬🇧🏴 (@Frederi26748187) reported@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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Archie Sanford (@BookofCrusty) reported@vdel13 @CMCMarkets This is why you have multiple broker accounts and spread ur $ out. @CMCMarkets is good for at least big 1 outage and several mini outages per qtr. Usually at the worst times
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Qamar Hussain (@Qamar12Hussain) reported@CMCMarkets As somebody who absolutely loves the #Forex market using the CMC platform as a retail day trader, i don't see much support for them from large brokers such as yourselves? When other brokers are funding leveraged accounts, why can't CMC offer a far better & meaningful facility?
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