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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 2
Perth, WA 2
Warsaw, Mazovia 1
Stockport, England 1
Mandurah, WA 1
London, England 1
Brisbane, QLD 2
Leipzig, Saxony 1
Adelaide, SA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • HypocriteFlag
    ah whatever (@HypocriteFlag) reported

    @CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

  • sunsinghspecial
    SunSingh (@sunsinghspecial) reported

    @tramserauoy @priteshpatel9 @CMCMarkets I have got in touch. Sounds like an international issue although the support person on the call wasn't sure of how large scale this is but it is confirmed CMC are having technical issues and they have engineers on it. The gentleman sounded positive it will be sorted soonish.

  • techtrader33
    blue market guru (@techtrader33) reported

    User data services down any updates? @CMCMarkets

  • _BEGB13_
    BEGBIE (@_BEGB13_) reported

    @CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.

  • harley_slamm
    EV harley_slamm (@harley_slamm) reported

    @mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though

  • Creeza
    Chris | Investment Strategist (@Creeza) reported

    No surprise that @CMCMarkets gets the most useless trading platform award. Both mobile and desktop platform not working. AGAIN !!

  • LithiumGainz
    King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reported

    @CMCMarkets please fix your trading platform, it keeps crashing. Not ideal for trading.

  • Javad_2014
    Mj (@Javad_2014) reported

    @CMCMarkets App doesn’t work can not login

  • OctoTrading
    Octotrader (@OctoTrading) reported

    @CMCMarkets eta only login issue fix please?

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @OCEO_MG @nz_trade @CMCMarkets You know volatility is about to explode when CMC Markets platform goes down *before* the US market even opens...

  • amy_draganic
    Amy Draganic (@amy_draganic) reported

    @CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?

  • lillefisken
    Liten fisk, stort hav (@lillefisken) reported

    @CMCMarkets web platform keep freezing for me. I have to manually refresh and log in again. I've tried Safari, Chrome, Orion, Firefox on Mac as well as Chrome and Firefox on Windows. Your live support chat doesn't work either. Is there something I can do to keep it from🥶?

  • nevilledastur
    Neville Dastur (@nevilledastur) reported

    @CMCMarkets @MichaelMOTTCM And in response to this your platform goes down preventing customers using

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