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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halstenbek, Schleswig-Holstein 1
Jockgrim, Rheinland-Pfalz 1
Leeds, England 1
Barnsley, England 1
Sydney, NSW 2
Perth, WA 1
Warsaw, Mazovia 1
Stockport, England 1
Mandurah, WA 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

  • Ms54645010
    Mo (@Ms54645010) reported

    @CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad

  • Frederi26748187
    Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported

    @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

  • Qamar12Hussain
    Qamar Hussain (@Qamar12Hussain) reported

    @CMCMarkets As somebody who absolutely loves the #Forex market using the CMC platform as a retail day trader, i don't see much support for them from large brokers such as yourselves? When other brokers are funding leveraged accounts, why can't CMC offer a far better & meaningful facility?

  • loyubu
    Original Big Man (@loyubu) reported

    @mhewson_CMC @CMCMarkets This is to let you know that they disconnted me from their channel after raising the issue of impersonation. Sadly there are thousands of members who are falling for the scam. They are not only using your name but also your photo.

  • kookie1492
    Kookie1492 🇺🇦🇺🇦🇺🇦 (@kookie1492) reported

    @CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.

  • mhewson_CMC
    Michael Hewson 🇬🇧 (@mhewson_CMC) reported

    @SallyBundockBBC @CMCMarkets Most people thought they would hike last November and they didn’t. Problem with BOE is I’m less certain, than if it was the Fed where you pretty much know what’s coming. IMO that’s a problem for the BOE. Their guidance is rubbish

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

  • Ms54645010
    Mo (@Ms54645010) reported

    @CMCMarkets not working still

  • techtrader33
    blue market guru (@techtrader33) reported

    @CMCMarkets Doesn't go down very often but when it does always seems to be just before US open!

  • lillefisken
    Liten fisk, stort hav (@lillefisken) reported

    @CMCMarkets web platform keep freezing for me. I have to manually refresh and log in again. I've tried Safari, Chrome, Orion, Firefox on Mac as well as Chrome and Firefox on Windows. Your live support chat doesn't work either. Is there something I can do to keep it from🥶?

  • BookofCrusty
    Archie Sanford (@BookofCrusty) reported

    Cmc markets is garbage. Find another broker. Down again on US 4 star reporting. That's every major report last 6 months. @CMCMarkets #cmcmarkets

  • JW187883
    J (@JW187883) reported

    @adilad73 @CastoreEngland @CMCMarkets Lose the horrific stripes of castore down the sleeves Just why?

  • Tom__Capital
    Tom Capital (@Tom__Capital) reported

    @ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable

  • vfgava
    Hust Hwang (@vfgava) reported

    Anyone experiencing problems with the @CMCMarkets platform?

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