CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 1 |
| Brisbane, QLD | 3 |
| Leipzig, Saxony | 1 |
| Perth, WA | 1 |
| Adelaide, SA | 1 |
| Ku-ring-gai, NSW | 1 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
-
Motorbike Mike (@postmansam3) reported@AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble
-
Aamir Naseer (@aamirnaseer007) reported@CMCMarkets Customer services rubbish no one answer phone
-
Financial GamblR (@FinancialGamblR) reported@CMCMarkets Your customer email support is still non-existent.
-
Gozerthetraveller (@GozerTraveller) reported@adilad73 @CastoreEngland @CMCMarkets Gutted mate, not a great sign that their marketing team are missing out on free customer feedback in relation to a product they hope to make money from
-
Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…
-
Michael Balch 🍹 (@michaelbalch) reported@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
-
NUMBER 1 ASX TRADER (@deletedacc824) reported@HSydneyHC @CMCMarkets @CMCMarketsAusNZ Absolute dog platform in the last 3 weeks, loves to crash when the market is open.
-
One Trade From Zero (@DeanThompson777) reported@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
-
Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on… #StrikeX $STRX
-
ah whatever (@HypocriteFlag) reported@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
-
Nick Rossetto (@nrossett) reportedAnyone having trouble with @CMCMarkets platform?
-
Amor Fati (@GingkoPT) reported@ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close
-
sun 🌞 (@DoubleV_illy) reported@CMCMarkets is having login problems when cpi data is looking grim 💀 so many accounts will be busted
-
Tom Capital (@Tom__Capital) reported@Specialcase332 @CMCMarkets down again
-
Shazaa (@noc606) reported@CMCMarkets having login issues, is there any ongoing maintenance during the weekend?