CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Sydney, NSW | 9 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Mj
(@Javad_2014) reported
@CMCMarkets App doesn’t work can not login
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Mo
(@Ms54645010) reported
@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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Graham Roberts
(@MrGrahamAr) reported
@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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Mo
(@Ms54645010) reported
@CMCMarkets not working still
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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ah whatever
(@HypocriteFlag) reported
@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Pratik N Shah
(@pnshah04) reported
Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets
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andrew_perth
(@PerthAndrew) reported
@CMCMarkets not working on chrome?
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Archie Sanford
(@BookofCrusty) reported
@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix
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Adam
(@adamgeny) reported
@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Ronnie
(@Ronniemarkets) reported
Is #cmcx @CMCMarkets platform down? Or just mine 🤔
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad
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