CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 11
Sydney, NSW 8
Madrid, Comunidad de Madrid 2
Rapide-Danseur, QC 1
Dublin, Leinster 1
Sevilla, Andalucía 1
Munich, Bavaria 1
Sippy Downs, QLD 1
Perth, WA 1
Granada, Andalucía 1
Pescara, Abruzzo 1
Mandurah, WA 1
Toronto, ON 1
Essen, NRW 1
St Albans, England 1
Kandel, Rheinland-Pfalz 1
Wiesbaden, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • gkgk2222 Gary Kay (@gkgk2222) reported

    @CMCMarkets Is there a problem on the platform?

  • techtrader33 blue market guru (@techtrader33) reported

    @CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?

  • forex1074 Forex1074 (@forex1074) reported

    @DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?

  • jheprivate Julian Edwards (@jheprivate) reported

    @CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards

  • vryzenok Vitalijus Ryzenok (@vryzenok) reported

    @CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.

  • TraderDivergent The Divergent Trader (@TraderDivergent) reported

    @Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2

  • amanda57a amanda sweeney (@amanda57a) reported

    Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...

  • iiidanskiii Daniel Kalinowski (@iiidanskiii) reported

    @CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed

  • ch00nz anthony leiper (@ch00nz) reported

    @CMCMarkets i cant login. have reset my password and still cant login. live chat isnt responding either. amazing service

  • Chris_Kelly94 Chris Kelly (@Chris_Kelly94) reported

    @CMCMarkets Your platform is down. Pls fix

  • g_kaursandhu Gurpreet Kaur (@g_kaursandhu) reported

    @CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better

  • DeanThompson777 One Trade From Zero (@DeanThompson777) reported

    @CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.

  • DreAviation Dre_Aviation (@DreAviation) reported

    @CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?

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