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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 8
Melbourne, VIC 3
Zürich, ZH 1
Brisbane, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • cathy17735402
    cathy (@cathy17735402) reported

    @NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience

  • Frederi26748187
    Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported

    @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

  • amy_draganic
    Amy Draganic (@amy_draganic) reported

    @CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?

  • TrentWa79286162
    Trent Watson (@TrentWa79286162) reported

    @CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout

  • adamgeny
    Adam (@adamgeny) reported

    @hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved

  • Gasino11
    Gasino (@Gasino11) reported

    @CMCMarkets down again!!

  • jhstrx1
    Jh strx/credi/wave (@jhstrx1) reported

    @aaron_moseley19 @CMCMarkets @TradeStrikeBVI People will only care when its sitting at £2 billion + market cap.... and that's their problem

  • postmansam3
    Motorbike Mike (@postmansam3) reported

    @AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble

  • michaelbalch
    Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

  • loyubu
    Original Big Man (@loyubu) reported

    @mhewson_CMC @CMCMarkets This is to let you know that they disconnted me from their channel after raising the issue of impersonation. Sadly there are thousands of members who are falling for the scam. They are not only using your name but also your photo.

  • TrentWa79286162
    Trent Watson (@TrentWa79286162) reported

    @CMCMarkets This is costing me $1000's of dollars being down. Does the average trader wear the cost of a platform crash....? Not cool

  • Mehak__INDIA
    Mehak Khanna (@Mehak__INDIA) reported

    @CMCMarkets @MichaelMOTTCM This is the secind time this week the platform is having issues. If the account is closed due to the CPI data will you be responsible for it now?

  • MrGrahamAr
    Graham Roberts (@MrGrahamAr) reported

    @CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.

  • candlestickbeam
    candlestickbeam 📈 (@candlestickbeam) reported

    @CMCMarkets your live chat support is appalling. #cmcmarkets #trading

  • rscxxv1
    RS (@rscxxv1) reported

    @CMCMarkets Your platform is down , cant log in on phone , imac or iPad

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