CMC Markets status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by CMC Markets users through our website.

• Trading platform (84%)
• Login (16%)

Live Outage Map

The most recent CMC Markets outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Trading platform	3 days ago
Melbourne	Trading platform	4 days ago
Sydney	Trading platform	8 days ago
Sydney	Trading platform	8 days ago
Sydney	Trading platform	9 days ago
Sydney	Trading platform	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasdeep (@jmadan) reported 12 seconds ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  sun 🌞 (@DoubleV_illy) reported 1 minute ago

  @CMCMarkets is having login problems when cpi data is looking grim 💀 so many accounts will be busted

• 
  James Jordan 🇬🇧🇺🇲🇿🇼 (@Jordania213) reported 2 minutes ago

  @mhewson_CMC @CMCMarkets Im so glad it was less than anticipated. Hopefully the bad news is turning.

• 
  CMC Markets AusNZ (@CMCMarketsAusNZ) reported 3 minutes ago

  @DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.

• 
  cathy (@cathy17735402) reported 3 minutes ago

  @CMCMarkets @I need to adjust my position, your system is down, can you please fix the problem soon

• 
  andrew_perth (@PerthAndrew) reported 5 minutes ago

  @CMCMarkets not working on chrome?

• 
  NUMBER 1 ASX TRADER (@deletedacc824) reported 6 minutes ago

  @HSydneyHC @CMCMarkets @CMCMarketsAusNZ Absolute dog platform in the last 3 weeks, loves to crash when the market is open.

• 
  jake wong (@Specialcase332) reported 10 minutes ago

  @CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.

• 
  Qamar Hussain (@Qamar12Hussain) reported 12 minutes ago

  @CMCMarkets As somebody who absolutely loves the #Forex market using the CMC platform as a retail day trader, i don't see much support for them from large brokers such as yourselves? When other brokers are funding leveraged accounts, why can't CMC offer a far better & meaningful facility?

• 
  Letsgooooo (@TradeStrikeX) reported 13 minutes ago

  Great advice, I wish I knew this in my 20’s!! 🧠 Have you any $STRX in your portfolio? 👀 Would be smart to hold some to help you reach your next target 🎯 2 mins of DYOR will confirm the institutional investment by @CMCMarkets who are FTSE250 listed into @TradeStrikeBVI - the makers of #StrikeX 🚀💹🦾🚀💹🦾

• 
  Aamir Naseer (@aamirnaseer007) reported 16 minutes ago

  @CMCMarkets Customer services rubbish no one answer phone

• 
  Pratik N Shah (@pnshah04) reported 23 minutes ago

  @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

• 
  One Trade From Zero (@DeanThompson777) reported 26 minutes ago

  @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

• 
  Mehak Khanna (@Mehak__INDIA) reported 33 minutes ago

  @CMCMarkets @MichaelMOTTCM This is the second time in a week the platform issues is happening. If my account closes due to this issue you’ll be responsible

• 
  Ronnie (@Ronmarkets2) reported 33 minutes ago

  Anyone having problems logging into @CMCMarkets #cmcx

• 
  SPYRIDON DIMOPOULOS (@spirolondon) reported 36 minutes ago

  @CMCMarkets The worst time to be down....when US opens

• 
  WCInvesting (@WCInvesting) reported 37 minutes ago

  @FinTradesX Recovered from a bad week 🟢📈 1 share of SpaceX as I'm a degen 🚀 One day closer to the @StrikeX @CMCMarkets super app 🙏🏼 Just finished a 15 hour nightshift so about to retire to bed 😴 How was your week on the markets?

• 
  candlestickbeam 📈 (@candlestickbeam) reported 39 minutes ago

  @CMCMarkets your live chat support is appalling. #cmcmarkets #trading

• 
  Amin Assamo (@AminAssamo) reported 40 minutes ago

  @CMCMarkets Your platform is not working!!! What´s happen??

• 
  Archie Sanford (@BookofCrusty) reported 40 minutes ago

  @vdel13 @CMCMarkets Total crash worldwide. @CMCMarkets users with trades on are in deep trouble

• 
  Frederick🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Frederi26748187) reported 42 minutes ago

  @CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.

• 
  Archie Sanford (@BookofCrusty) reported 43 minutes ago

  @Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix

• 
  Mj (@Javad_2014) reported 43 minutes ago

  @CMCMarkets App doesn’t work can not login

• 
  RS (@rscxxv1) reported 43 minutes ago

  @CMCMarkets Your platform is down , cant log in on phone , imac or iPad

• 
  Amy Draganic (@amy_draganic) reported 45 minutes ago

  @CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?

• 
  Stokes Bay (@stokesbaytrader) reported 47 minutes ago

  @CMCMarkets what is going on? at least tweet you know your platform is down

• 
  Shazaa (@noc606) reported 49 minutes ago

  @MonVCamacho @CMCMarkets I’m having the same issue, login details can’t be recognised. Are you based in the UK?

• 
  Bombaytonic (@bombaytonic717) reported 56 minutes ago

  Many, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…

• 
  Pratik N Shah (@pnshah04) reported 56 minutes ago

  @CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy

• 
  glenthewheel (@upthetoffees) reported 59 minutes ago

  @Ronniemarkets @CMCMarkets Problem is they are at the mercy of gov. regs,, so maybe for a trade, but I would be wary about holding longer term.