CMC Markets status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by CMC Markets users through our website.

• Trading platform (45%)
• Website (27%)
• Login (27%)

Live Outage Map

The most recent CMC Markets outage reports came from the following cities:

City	Problem Type	Report Time
Halstenbek	Trading platform	1 month ago
Jockgrim	Trading platform	1 month ago
Leeds	Login	2 months ago
Barnsley	Login	2 months ago
Sydney	Website	2 months ago
Perth	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Hewson 🇬🇧 (@mhewson_CMC) reported 5 minutes ago

  @harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble

• 
  One Trade From Zero (@DeanThompson777) reported 13 minutes ago

  @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

• 
  nick smith (@nick_allied) reported 13 minutes ago

  @CMCMarkets platform down? Getting the login error again. Your phones are playing up as well just to add to the irritation.

• 
  Original Big Man (@loyubu) reported 15 minutes ago

  @mhewson_CMC @CMCMarkets This is to let you know that they disconnted me from their channel after raising the issue of impersonation. Sadly there are thousands of members who are falling for the scam. They are not only using your name but also your photo.

• 
  Ronnie (@Ronmarkets2) reported 16 minutes ago

  @i_finlayson @TeletubbyOnX @CMCMarkets Just found out tech issues

• 
  Mj (@Javad_2014) reported 18 minutes ago

  @CMCMarkets App doesn’t work can not login

• 
  Motorbike Mike (@postmansam3) reported 22 minutes ago

  @AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble

• 
  EV harley_slamm (@harley_slamm) reported 26 minutes ago

  @mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though

• 
  Gofio de Trigo (@entubao) reported 28 minutes ago

  @CMCMarkets 66% :? Not bad. Seems like restrictions to open new accounts taking its toll

• 
  Graham Roberts (@MrGrahamAr) reported 28 minutes ago

  @CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.

• 
  Trent Watson (@TrentWa79286162) reported 32 minutes ago

  @CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout

• 
  David Eppel (@DavidEppel1) reported 32 minutes ago

  @CMCMarkets should be down 10% it's a big Ponzi scheme where the poor kids of today will pay for the excesses of the rich

• 
  Mehak Khanna (@Mehak__INDIA) reported 33 minutes ago

  @CMCMarkets @MichaelMOTTCM This is the secind time this week the platform is having issues. If the account is closed due to the CPI data will you be responsible for it now?

• 
  andrew_perth (@PerthAndrew) reported 33 minutes ago

  @CMCMarkets not working on chrome?

• 
  Octotrader (@OctoTrading) reported 34 minutes ago

  @CMCMarkets ETA on login issue fix please?

• 
  candlestickbeam 📈 (@candlestickbeam) reported 36 minutes ago

  @CMCMarkets your live chat support is appalling. #cmcmarkets #trading

• 
  Archie Sanford (@BookofCrusty) reported 37 minutes ago

  @CMCMarkets @MichaelMOTTCM Every USA major report ur platform glitches. That means u got caught offsides in ur books. The bigger ur offsides the longer the glitch. Today 23 min exactly on USA CPI report. Regulators will be notified.

• 
  Hyun Bin Bae (@Hayleybae92) reported 39 minutes ago

  @MrGrahamAr @CMCMarkets how do we fix it?

• 
  NUMBER 1 ASX TRADER (@deletedacc824) reported 40 minutes ago

  @HSydneyHC @CMCMarkets @CMCMarketsAusNZ Absolute dog platform in the last 3 weeks, loves to crash when the market is open.

• 
  Octotrader (@OctoTrading) reported 40 minutes ago

  @CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

• 
  Mo (@Ms54645010) reported 41 minutes ago

  @CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad

• 
  Archie Sanford (@BookofCrusty) reported 43 minutes ago

  Cmc markets is garbage. Find another broker. Down again on US 4 star reporting. That's every major report last 6 months. @CMCMarkets #cmcmarkets

• 
  Pratik N Shah (@pnshah04) reported 45 minutes ago

  Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets

• 
  Aamir Naseer (@aamirnaseer007) reported 45 minutes ago

  @CMCMarkets Customer services rubbish no one answer phone

• 
  Mariano (@OCEO_MG) reported 47 minutes ago

  @CMCMarkets Service down? Whats going on?

• 
  Jasdeep (@jmadan) reported 48 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  EV harley_slamm (@harley_slamm) reported 49 minutes ago

  @mhewson_CMC @CMCMarkets US rallying on worst data because they believe in flip-flopping fed chair who doesnt believe Inflation is compounding!

• 
  King Cyrus (Where You At?) 🇦🇺🇵🇭 (@LithiumGainz) reported 50 minutes ago

  @CMCMarkets please fix your trading platform, it keeps crashing. Not ideal for trading.

• 
  James Jordan 🇬🇧🇺🇲🇿🇼 (@Jordania213) reported 54 minutes ago

  @mhewson_CMC @CMCMarkets Im so glad it was less than anticipated. Hopefully the bad news is turning.

• 
  ChriSM0 (@ChrisMo1984) reported 58 minutes ago

  @Tom__Capital @CMCMarkets Yes, down for me again...