CMC Markets down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by CMC Markets users through our website.

• Trading platform (71%)
• Website (17%)
• Login (9%)
• Deposits (3%)

Live Outage Map

The most recent CMC Markets outage reports came from the following cities:

City	Problem Type	Report Time
Rapide-Danseur	Trading platform	1 month ago
Melbourne	Trading platform	1 month ago
Sydney	Trading platform	1 month ago
Sydney	Trading platform	2 months ago
Sydney	Trading platform	2 months ago
Sydney	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nomorebull (@Nomorebull13) reported 2 minutes ago

  @CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!

• 
  Archie Sanford (@BookofCrusty) reported 6 minutes ago

  @cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice

• 
  rezgar (@Rjavidfar) reported 6 minutes ago

  @CMCMarkets **** right at the day that market bounced ???

• 
  Aamir Naseer (@aamirnaseer007) reported 7 minutes ago

  @CMCMarkets Customer services rubbish no one answer phone

• 
  Pratik N Shah (@pnshah04) reported 9 minutes ago

  @CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy

• 
  Gasino (@Gasino11) reported 9 minutes ago

  @Specialcase332 @CMCMarkets Still down for us

• 
  Archie Sanford (@BookofCrusty) reported 11 minutes ago

  @Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix

• 
  Stirling Trader (@stirlingtrader) reported 12 minutes ago

  @CMCMarkets The mobile app is the web app is still down

• 
  Mo (@Ms54645010) reported 17 minutes ago

  @CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad

• 
  Tom Capital (@Tom__Capital) reported 23 minutes ago

  @CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF

• 
  daniel walter (@dinotruc) reported 25 minutes ago

  @CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf

• 
  Gasino (@Gasino11) reported 27 minutes ago

  @CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!

• 
  jake wong (@Specialcase332) reported 30 minutes ago

  @CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.

• 
  ah whatever (@HypocriteFlag) reported 32 minutes ago

  @CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

• 
  Octotrader (@OctoTrading) reported 36 minutes ago

  @CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

• 
  Jun (@JunYan_SYD) reported 38 minutes ago

  @CMCMarkets margin call during system down?

• 
  ChriSM0 (@ChrisMo1984) reported 38 minutes ago

  @Tom__Capital @CMCMarkets Yes, down for me again...

• 
  Archie Sanford (@BookofCrusty) reported 41 minutes ago

  One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤

• 
  Michael Balch 🍹 (@michaelbalch) reported 41 minutes ago

  @CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.

• 
  Tom Capital (@Tom__Capital) reported 43 minutes ago

  @ChrisMo1984 @CMCMarkets down again

• 
  Amor Fati (@GingkoPT) reported 44 minutes ago

  @ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close

• 
  Michael Balch 🍹 (@michaelbalch) reported 46 minutes ago

  @CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

• 
  Tom Capital (@Tom__Capital) reported 46 minutes ago

  @ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable

• 
  One Trade From Zero (@DeanThompson777) reported 47 minutes ago

  @NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

• 
  Gasino (@Gasino11) reported 47 minutes ago

  @CMCMarkets down again!!

• 
  Graham Roberts (@MrGrahamAr) reported 48 minutes ago

  @CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.

• 
  andrew_perth (@PerthAndrew) reported 48 minutes ago

  @CMCMarkets not working on chrome?

• 
  Kookie1492 🇺🇦🇺🇦🇺🇦 (@kookie1492) reported 48 minutes ago

  @CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.

• 
  Tom Capital (@Tom__Capital) reported 51 minutes ago

  @Specialcase332 @CMCMarkets down again

• 
  One Trade From Zero (@DeanThompson777) reported 55 minutes ago

  @CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.