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Crunchyroll

Crunchyroll Outage Map

The map below depicts the most recent cities worldwide where Crunchyroll users have reported problems and outages. If you are having an issue with Crunchyroll, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Crunchyroll users affected:

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Crunchyroll, Inc. is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, music, electronic entertainment, and auto racing content. Founded in 2006, Crunchyroll's distribution channel and partnership program delivers content to over twenty million online community members worldwide.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pouso Alegre, MG 1
Riobamba, Chimborazo 1
Ashburn, VA 1
Chantilly, Hauts-de-France 1
Bègles, Nouvelle-Aquitaine 1
Seattle, WA 2
Rennes, Brittany 1
Paris, Île-de-France 12
Swift Current, SK 1
Knoxville, TN 1
Mérida, YUC 1
Portland, OR 1
Birmingham, AL 1
Cedarburg, WI 1
Sydney, NSW 1
Annecy, Auvergne-Rhône-Alpes 1
Winchester, KY 1
Presidente Prudente, SP 2
San Francisco, CA 1
Bordeaux, Nouvelle-Aquitaine 1
Rincón de Romos, AGU 1
Mount Auburn, IL 1
Chicago, IL 2
Villejuif, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pressins, Auvergne-Rhône-Alpes 1
Puebla, PUE 2
Sacramento, CA 1
Ashby de la Zouch, England 1
Medellín, Antioquia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Crunchyroll Issues Reports

Latest outage, problems and issue reports in social media:

  • TimeFiddler
    Ellis Kim (@TimeFiddler) reported

    @anime_booklove @Crunchyroll the phone app streaming video is still showing the old AI opening, but the PS5 app is showing the new updated OP. Please fix. It appears to be an issue on both iOS and Android.

  • AyakaMods
    AyakaMods (@AyakaMods) reported

    "These people are unbelievably stupid and unserious." Oh, I found you. You are of Canadian origin (not Japanese). Meanwhile, @zkurishi, who is Japanese and lives in Japan, literally said: "I receive a lot of messages from overseas about Crunchyroll, but it's geoblocked and inaccessible from Japan, so it's pretty much an unknown world to most Japanese people. However, it's an issue that's very relevant to the overseas distribution of Japanese anime." He called it an "invisible curtain." That's the exact point of the post. @ChibiReviews agreed with him. Regional licensing exists, but so does the lack of visibility for Japanese creators and fans on how their work gets localized abroad. You called me a stupid? How hilarious you are. Stop lying.

  • Post_Re0trailer
    Fix Re:zero subtitles (@Post_Re0trailer) reported

    @Crunchyroll Could Crunchyroll fix Re:zero Subs? #FixTheSubs

  • ChibiReviews
    Chibi Reviews (@ChibiReviews) reported

    BREAKING NEWS: Upon researching the situation, I have confirmed Crunchyroll is indeed strangling Muse Asia. For those that need an explanation on what this means. Now there's markets Crunchyroll doesn't cover that Muse Asia covers, but judging by what my Insider told me, they are likely trying to shift their business into the SEA area of the world soon. They are forcing anime on Muse Asia's YouTube platform to have delayed releases by Time Exclusivity. Most people that know of them use their YouTube channel, especially American's with VPNs. So the time exclusivity is a tactic to weaken them and make Crunchyroll's releases the only way to watch for two weeks before Muse Asia releases their verison. Muse Asia is an official company that translates anime with English Subtitles for people can watch for free. Their subtitling work is impressive and leagues beyond CR's. When Re:Zero Season 3 was airing for example, the comparisons between Muse's and CR's was happening weekly. It was outright embarrassing how bad Crunchyroll's subtitles were in comparison. So fast-forward to right now and its clear as day what is happening. First off Crunchyroll is gaining a larger monopoly by the year and taking over the Western Market slowly but surely. Muse Asia is a threat to them especially if they are indeed moving into the SEA market for their business. Factor in that Muse Asia offers anime for free legally. That doesn't sit right with a monolithic company as Crunchyroll owned by Sony if they are moving into that territory Now we get into the issue right now. Multiple big titles like Re:Zero, Classroom of the Elite, and Reincarnated as a Slime are being delayed on Muse Asia's platform by two weeks. This means in those two weeks, everyone will be forced to watch Crunchyroll's version that is paid for. Even if the subtitling work is inferior you can't make a comparison until two weeks have passed. By that time nobody will likely be watching it on Muse Asia's platform to begin with. They are selectively making sure big titles are ripped from them for Muse Asia gets strangled out of the market and viewship. If this isn't a clear case of aggressive tactics to control the market, then I don't know what else could classify as it.

  • LunarMythos085
    Lumin 🌕 (@LunarMythos085) reported

    There's genuinely no point in complaining to them. They're too piss rich feeding off of their subscribers' than putting actual effort into providing quality translations for Re:Zero and anime in general. Just an absolute dogshit job @Crunchyroll.

  • AsgardPL
    Asgard (@AsgardPL) reported

    @Crunchyroll Fix. The. Subs. For real, you gave 0% in the proof-reading and made FATAL mistakes AGAIN.

  • TheMuzHimself
    Muz (@TheMuzHimself) reported

    @Crunchyroll Fix the subs

  • ASIF_117
    Asif 🇵🇸 (@ASIF_117) reported

    @Crunchyroll Fix the subs

  • animedepot02
    Anime Depot (@animedepot02) reported

    @GyaruGlow Stop using Crunchyroll. It’s obvious that they don’t care. It’s not the same service as it was 10 years ago. When they did care enough to address these issues. Soon as they were bought and merged by @SonyPictures @Sony the management ****** them over.

  • Oxy_FG
    OxyFG (@Oxy_FG) reported

    @ReZero_Updates @Crunchyroll I will make a call (contact support) to make this issue be solved ASAP 😮‍💨😮‍💨😮‍💨

  • TheMichaelSK
    Michael (@TheMichaelSK) reported

    @SilentHxH @SenseiofLolis @ChibiReviews People seem to forget how far behind Crunchyroll was. The multiple seasons for each language, many functions not working as intended, the list goes on. They have benefited, and like I said earlier, Crunchyroll today is essentially Funimation.

  • lunchbx_rapper
    Tela || was NATSU'S LUNCHBOX WRAPPER (@lunchbx_rapper) reported

    @Koishi_ihsioK @ChibiReviews Crunchyroll does not take into account that SEA ppl take anything as long as it's free. The legality of Muse Asia and Ani-one makes it more appealing to SEA. They could never overrule a region where the culture values less expense with quality product. If there's none, WE PIRATE!

  • REDY0TA
    R E D YOTA (@REDY0TA) reported

    @CuteAndFunnyAlt I think you're missing the point.. Geoblocking the country that makes anime should be a problem.. CR is the reason EN versions of anime aren't the same.. it's Crunchyroll who has the market on Western releases.. It's not geo blocked in Japan because there's other companies to distribute it but the distributed EN version is a different version.. That's the issue and saying otherwise is wild regardless Like they're not the same.. Any Author should be concerned about this as altering the work of the author should invalidate the copyright

  • aeolian550
    Echidna's Delectable Decaf (@aeolian550) reported

    first episode was alright? prob the weakest ep 1 of any of the seasons, in that regard i'd say s3 > s1 > s2 > s4. liked the ana scene even though it was changed from the novel. crunchyroll subs sucked ***, but the main issue was the pacing/flow, felt a bit off. decent ep imo

  • days_luckystar2
    DWOLSC’s Personal Account (@days_luckystar2) reported

    @lovetomo24 @haruhiprophet @KawaiiRuby_ gonna be hard. crunchyroll doesn't allow private screenings for the shows/movies they license (the theater chain i work for has to request tapes from the distributor for private screens) so i need to put that on hold until i can find a workaround

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