Crunchyroll status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Crunchyroll reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Crunchyroll users through our website.

• Crashing (31%)
• Buffering (25%)
• Sign in (22%)
• Playback Issues (21%)
• Video Quality (1%)

Live Outage Map

The most recent Crunchyroll outage reports came from the following cities:

City	Problem Type	Report Time
Villemur-sur-Tarn	Crashing	3 days ago
Guadalupe	Playback Issues	6 days ago
Mérida	Crashing	8 days ago
Saint-Quentin-sur-Isère	Buffering	10 days ago
Paris	Crashing	10 days ago
Livry-Gargan	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Crunchyroll Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Perogi’s Rayquaza (@itsPerogi) reported 15 seconds ago

  @BloodVariety I’m a collector, I hit easy, it’s called knowing the ways to minimize errors on there bad website, memberships don’t help, look at samsclub or any other member site, Crunchyroll, etc, they all crash and make it hard to purchase

• 
  [Astro-Back] (@N_othing_cool) reported 4 minutes ago

  @Shadowmetlgamer @crunchyroll when your new bullshit store subscription nonsense kicks off and dies like the insanely awful idea it is, this better be what you do or you can kick ******* rocks. You haven't done **** with home media really at all since the merger. Thank god for @Sentaifilmworks

• 
  AL (@Avalinh) reported 4 minutes ago

  @SdccStrictly @SD_Comic_Con Still hope for a Saturday crunchyroll event. I think the jrock band that was supposed to headline Friday was DOES and they canceled their event in SD due to travel issues

• 
  Sword09 💿 (@Sword09D) reported 7 minutes ago

  @sailasyellow @makiirols Crunchyroll has that same issue. So you're crashing out for no reason

• 
  Icasaurus (@plzdobruh) reported 8 minutes ago

  Why is crunchyroll being SO ******* SLOW on my computer it keeps lagging like every two seconds jfc I have high speed internet @Crunchyroll fix your ****

• 
  TimTam The Gaming Man (@Bobzilla5000) reported 19 minutes ago

  @Young_Gaki Dude watch for sales on Amazon with the Crunchyroll sets! It’s the aniplex discs so still amazing quality but waaaaay cheaper! I’ve gotten most of them for less than $40

• 
  Jesse Williams (@jesse_rwilliams) reported 24 minutes ago

  @Crunchyroll @madeby_bilibili Crowned in a Hundred Days is a fun watch, but no one bothered to check the audio quality before pushing it out. The intro/outro volume is practically twice as loud as the actual content.

• 
  Mike! (@beggbiee) reported 25 minutes ago

  @Crunchyroll The "new" and "simulcast" views have been broken across the website, mobile app and smart TV app for weeks now, which is making it very hard to find shows from the new season. Is this in the process of being fixed?

• 
  seme oikawa (@fyosai) reported 27 minutes ago

  my problem with crunchyroll is that it doesn’t have 2x speed

• 
  Press_Start_Play (@PressStartPlay_) reported 28 minutes ago

  @ChibiReviews I still don't know how crunchyroll went legit while having the worst user interface over ever seen

• 
  NeoGameSpark (@NeoGameSpark) reported 29 minutes ago

  Sony buying Crunchyroll is legit one of the worst things to ever happen to the anime industry. MFers gutted Rightstuf for this nonsense

• 
  henri °❀.ೃ࿔⋆ (@therealqu33ler) reported 32 minutes ago

  @michzuku I used to use hianime and it's still up i js checked but if you want I'll give u my crunchyroll login 🥹

• 
  Dinnu daniel (@daniel_adinnu) reported 35 minutes ago

  Crunchyroll is moving its entire online store behind a paywall starting in August. The current Fan tier costs $9.99 a month and gets full access to the anime library. To keep shopping the store the way people do now, buying figures, Blu-rays, apparel, manga volumes, that same subscriber will need to upgrade to Mega Fan at $13.99 a month or Ultimate Fan at $17.99. The company has since walked the framing back slightly. Fan tier subscribers will still be able to browse the store, Crunchyroll told press this week. What’s actually locked behind Mega and Ultimate is the new “curated experience,” described in Crunchyroll’s own announcement as convention-exclusive collectibles and limited-release drops. The practical effect for most shoppers is the same: the merch people actually want increasingly lives behind the higher tiers. The timing compounds the problem. Selected purchases became final sale as of July 13, with refunds and returns no longer accepted except for damaged items. Crunchyroll Store gift cards stop working entirely after August 14. This lands on a storefront that absorbed Right Stuf, a specialist anime retailer Sony acquired and folded into Crunchyroll in 2023, removing a standalone option from the market in the process. Crunchyroll is owned by Sony, and this store change arrives while Sony faces separate backlash over discontinuing PS5 disc production. Two different Sony-owned storefronts, in the same window, both moving customers away from straightforward one-time purchases and toward tiered, recurring payment structures.

• 
  Gaming's Finest (@AGSTG6) reported 37 minutes ago

  @myretrolifeshow Want to **** with them and keep it? Disconnect from the internet. Its not just canceling PSN, but taking away your data from their servers makes them a less valuable company as user data is the big currency for corps. Cancel crunchyroll as well if you have that. Give them nothing

• 
  that aster 🏳️‍⚧️ (@ThatSephence) reported 38 minutes ago

  Crunchyroll gotta be one of the worst run businesses I've seem its overpriced for something worse than the shittiest piracy sites and they go out of their way to kill competition so they can charge you the privilege of paying them for stuff you can get elsewhere for better

• 
  Munk (@Munkieezy) reported 38 minutes ago

  @ShaunTheCHB The most insidious part is that the blurays on sale now in the US were published by Funimation which is now Crunchyroll and they have in the past allowed blurays to go out of print. They still come with Digital Codes that no longer work.

• 
  和子堂本 (@KazukoDomoto) reported 38 minutes ago

  @LOTM_WORLD Why textless ??? Someone needs to contact crunchyroll and fix it mow

• 
  Widget (@widget_ep) reported 40 minutes ago

  The Crunchyroll store functions like the tiny discount section you’d find at the back of a store. The items are limited & all over the place. Worst of all, Crunchyroll's items aren’t even discounted. Why would anyone pay a subscription to shop through them???

• 
  Jayce ˖𓍢ִ໋˚. c1, c2, c3, & weekly cr4 spoilers (@jacynon) reported 43 minutes ago

  Why does crunchyroll only have up to 123 for detective conan and then the latest like 300 episodes I can't do this **** guys I need my fix

• 
  Mac McCollum (@Maclovesmanga) reported 43 minutes ago

  @AprileAttilio @Crunchyroll Fair, though most companies, including Crunchyroll, usually give an advanced notice before removal. My issue is more with the scalping that’s occurred every time this has happened and Crunchyroll switching to exclusive boutique member merch drops, meaning more out of print DVDs

• 
  Paul Mcmillin (@paulmcmillin5) reported 43 minutes ago

  @SiKthYEXP I figured it was coming when they banned my Crunchyroll account the only place I had any real money in digital, before Sony got ahold of them. And Crunchyroll went downhill in quality after Sony.

• 
  Kirby283 (@Kirby__283) reported 45 minutes ago

  @Crunchyroll Y'all are terrible for changing mob's voice actor because he dared to ask y'all to meet with him about the union he's in

• 
  🐈 (@DiscoLeQuack) reported 50 minutes ago

  I don’t buy from em but this is ******* bullshit…I’ve been using a free trial to finish a couple anime on the site just cuz but daaaang they are terrible for this (which is nothing new to say abt crunchyroll)

• 
  Deus ❅ (@MrJmoneyDeus) reported 51 minutes ago

  Disney shouldn't have been allowed to buy Fox. Microsoft shouldn't have been allowed to buy Activision. Sony shouldn't have bought Bungie/Crunchyroll. Consolidation is terrible for consumers while upper management reap all benefits and all content of each didnt get any better.

• 
  the gadget guy on wheels 🏴󠁧󠁢󠁳󠁣󠁴󠁿♿️ (@GG_on_wheels) reported 52 minutes ago

  “Hey @Crunchyroll , really enjoying the shows but the app on my Fire TV Cube keeps logging me out all the time. It happens randomly, even in the middle of watching or right when I open it. Especially after hitting the home button or switching apps. I’ve cleared the cache/data and reinstalled but no dice. Any known fix for this? Thanks

• 
  Andoryu🌸COMMIS OPEN (@AndoryuAnzuru) reported 54 minutes ago

  I don't know anyone that shops on Crunchyroll and those that did said that the service was one of the worst with long delays and packages not being ship well and damaged. At this point, if you're looking to own anime merch or DVDs, there's so many other sites or go to Book off

• 
  Steph (@CrossStitchgg) reported 54 minutes ago

  @riggubknowsball I get supporting the artists by paying for crunchyroll is a thing too but it’s actually so *** when bootleg sites have better quality than crunchyroll 😭😭😭 **** is disappointing. Like why pay if a bootleg site is better?

• 
  BDM (@Sentinel0764) reported 57 minutes ago

  @Crunchyroll Why is Crunchyroll app on Fire TV constantly requiring me to log in every time I use it? This issue has been going on for about a week. Before, I stayed logged on without issue. Please fix this issue.

• 
  🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported 58 minutes ago

  The Physical Copy market is in a CRISIS! Please Share this. Here is why: Say you want to cancel your subscription and buy Blu-Ray discs. Really build up your collection of Anime.. Step 1: Write down EVERY anime you want before Crunchyroll removes it from your personal Crunchylist. Step 2: Create a wishlist to buy them Step 3: Attempt to locate ANY Physical copies that are available, AND compatible with U.S. Blu-Ray players. Sounds simple enough right? Here is what you don't know: After Funimation merged with Crunchyroll, all physcial disc production from Funimation stopped, making the supply for certain anime limited, and demand high. Scarcity drives up the price of these disconinuted copies. Some go for resale between $150 & $500! Newer copies $35-$60. Now. IF you find your physical copy, and buy it, there is a chance it will not work with your Blu-Ray player, because its possible its only compatible with players from Europe and Asia. So theres another $200-$300 for a working Disc player. Now add up the total of your ENTIRE WATCHLIST! Hell, add up ONE 3-season anime,every season is another $25-$35 if its a newer season. You'll spend $90-$100 on just a single anime. In Summary: This is a Monopoly in the works! How do you stop people from buying physical? Increase the cost of physical copies. How do you increase the cost of physical copies? Remove them. Scarcity drives prices up, people stop buying physical, and everyone flocks to digital. This is just one reason. The other? Is convenience. They know they can make production of discs in a single location and by order. They don't need mass production of discs, just a single location that makes discs by the order. The resale market would eventually heal due to a surplus of movies. This is intentional inflation in the media market. Games, Movies, Anime, all of it is at risk if SONY gets their way with the removal of physical copies. It will not surprise me if Sony announces the discontinuation of blu-ray players next.

• 
  Jerry (@jerrysgotpops) reported 59 minutes ago

  This **** is so absurd Crunchyroll what is wrong with yall? Like please chill out and work on providing the best service cause Amazon & Netflix and other big streamers gonna keep stealing the bag THAT YOU ALREADY HAD LOCKED DOWN cause you keep fumbling it