Crunchyroll status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Crunchyroll reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Crunchyroll users through our website.

• Crashing (31%)
• Buffering (25%)
• Sign in (22%)
• Playback Issues (21%)
• Video Quality (1%)

Live Outage Map

The most recent Crunchyroll outage reports came from the following cities:

City	Problem Type	Report Time
Villemur-sur-Tarn	Crashing	3 days ago
Guadalupe	Playback Issues	6 days ago
Mérida	Crashing	8 days ago
Saint-Quentin-sur-Isère	Buffering	10 days ago
Paris	Crashing	10 days ago
Livry-Gargan	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Crunchyroll Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phillip Paton (@Neville19121991) reported 2 minutes ago

  @Crunchyroll why have you not bothered fixing the playback skipping issue on your app? It’s been happening for months since I’ve subscribed.

• 
  Gopoke (@GopokeSan) reported 2 minutes ago

  @ShopCrunchyroll Paying for the right to shop has got to be the worst thing I have seen happen to the Anime scene in awhile. Good job Crunchyroll.

• 
  Dinnu daniel (@daniel_adinnu) reported 4 minutes ago

  Crunchyroll is moving its entire online store behind a paywall starting in August. The current Fan tier costs $9.99 a month and gets full access to the anime library. To keep shopping the store the way people do now, buying figures, Blu-rays, apparel, manga volumes, that same subscriber will need to upgrade to Mega Fan at $13.99 a month or Ultimate Fan at $17.99. The company has since walked the framing back slightly. Fan tier subscribers will still be able to browse the store, Crunchyroll told press this week. What’s actually locked behind Mega and Ultimate is the new “curated experience,” described in Crunchyroll’s own announcement as convention-exclusive collectibles and limited-release drops. The practical effect for most shoppers is the same: the merch people actually want increasingly lives behind the higher tiers. The timing compounds the problem. Selected purchases became final sale as of July 13, with refunds and returns no longer accepted except for damaged items. Crunchyroll Store gift cards stop working entirely after August 14. This lands on a storefront that absorbed Right Stuf, a specialist anime retailer Sony acquired and folded into Crunchyroll in 2023, removing a standalone option from the market in the process. Crunchyroll is owned by Sony, and this store change arrives while Sony faces separate backlash over discontinuing PS5 disc production. Two different Sony-owned storefronts, in the same window, both moving customers away from straightforward one-time purchases and toward tiered, recurring payment structures.

• 
  Foxstarsvt【VCAN】 (@FoxSTARSVT) reported 7 minutes ago

  I'm saying this if you are okay with Sony's changes with Crunchyroll and see no problems with it. You are the problem, sorry not sorry but this would happen when they took over.

• 
  Ria Alexanders, ⚠️Only Back Temporarily⚠️ (@RiaAlexanders) reported 9 minutes ago

  @CecilsTrixieJ Crunchyroll has the benefit of not having anime exclusive competitors, but a lot of the other streaming services have a lot of the mainstream anime. The general population doesn't watch the rest of the catalog, so Crunchyroll's vast options isn't going to help then.

• 
  Zero (@penguindayzero) reported 9 minutes ago

  @Real_Kilometers I just want to buy and collect blu-rays. I don't understand why Sony is so against that. There's no way this doesn't impact that. Aniplex titles are locked to their store, and Crunchyroll has already slowed down their production to historic lows. Terrible time to be a collector

• 
  Chris @ Lumiose (@Tsukento) reported 10 minutes ago

  How is it Sony is able to making ******* awful decisions with both PlayStation and Crunchyroll?

• 
  da chef (@VishawnaryChef) reported 12 minutes ago

  @Crunchyroll why does a anime who comes out a 30mins after the show in tryna watch ..AND ITS NOT UPDATED YET?!??!!YOUR WEBSITE DOESN’T EVEN SHOW IT AIRS TODAY FIX YOUR SORRY *** APP/SITE

• 
  Tomoyo Kisho 🌌Streaming Hiatus VTuber🌌 (@TomoyoKisho) reported 13 minutes ago

  @FenNozaki CrunchyRoll so *** it’s not even available here in Japan. Mostly cause of licensing issues. Not surprised they’re being greedy dumbasses cause they are limited in their reach. Their service still isn’t worth it. Enshitification continues.

• 
  David Dent (@ddent366) reported 14 minutes ago

  @MangaAlerts Crunchyroll: "We might be bleeding out money and frozen out because we killed two pirate sites despite being one....But we're still alive and charging you more!" >8D "You'll never be rid of us!" Cancel. Everyone cancel your subscription and help people rebuild the pirated sites.

• 
  Sun God Rocky Balboa (@ramira_decimo) reported 20 minutes ago

  Fix your ******* subs on the dub episodes of One Piece @Crunchyroll Good when is Netflix getting the rights to the dub

• 
  Mike! (@beggbiee) reported 23 minutes ago

  @Crunchyroll The "new" and "simulcast" views have been broken across the website, mobile app and smart TV app for weeks now, which is making it very hard to find shows from the new season. Is this in the process of being fixed?

• 
  Roy Ricochet (@Zamuroy) reported 23 minutes ago

  @saltyAom worst thing about it is using crunchyroll

• 
  snepkin (@snepkin) reported 24 minutes ago

  I haven’t been buying anything from Crunchyroll, but this kinda solidifies that I probably won’t ever again. None of their streaming platforms work correctly. They wall out their own customers, wanting them to pay more. It feels like they genuinely do not care. I’m done with them

• 
  the gadget guy on wheels 🏴󠁧󠁢󠁳󠁣󠁴󠁿♿️ (@GG_on_wheels) reported 25 minutes ago

  “Hey @Crunchyroll , really enjoying the shows but the app on my Fire TV Cube keeps logging me out all the time. It happens randomly, even in the middle of watching or right when I open it. Especially after hitting the home button or switching apps. I’ve cleared the cache/data and reinstalled but no dice. Any known fix for this? Thanks

• 
  Tommy Hunter (@Tommy_H3_) reported 27 minutes ago

  @bradsmithVR The merging of Funimation & Crunchyroll was terrible. I waited multiple years for dubbed anime to come over. It never did with a lot just completely gone. Cancelled my Funimation/Crunchyroll folded account

• 
  𝕌𝕟𝕕𝕖𝕣𝕕𝕠𝕘𝔹𝕋: 𝔹𝕃𝕄 ✊🏿 (@B_Rabbit843) reported 30 minutes ago

  I wish people would stop saying this. Look, I get hating Crunchyroll and they definitely deserve smoke for a lot of things, but Sony is the real issue here.

• 
  Cobalt Codex📘🏰 ENVtuber | Level Grinding Arc (@CobaltCodex) reported 30 minutes ago

  Lol, I'd assumed that the Crunchyroll store redirecting to their login page when I was trying to see if they had some stuff in stock was just a bug. Apparently not. I can't believe Rightstuf died for this.

• 
  Zack Strife (pngtuber/editor/clipper) (@Lucis_Valentine) reported 31 minutes ago

  I remember...when Crunchyroll was a small group in anime piracy sites. They're one of the worst things to have ever happened to anime. They forced the biggest site in latam to shut down and redirect to Crunchyroll's premium streaming website.

• 
  🎀 (@deadrobottheory) reported 33 minutes ago

  bruh on the flight back home i was sitting next to a guy who works at crunchyroll and we were just chatting about nerd stuff i mentioned kagurabachi and he said he likes it too so obviously i start Yapping Like Crazy. only problem is he only read volume 1 so i gave him spoilers.

• 
  🌙Sailor Suibian🪷 (@SailorSuibian) reported 35 minutes ago

  @ShopCrunchyroll @Crunchyroll As usual, you charge more for the shittiest service instead of fixing anything. Your customer service has been awful for years. I stopped buying from your store after several different shipments took months to ship after the release date. Oh and you lost one in your warehouse.

• 
  the gadget guy on wheels 🏴󠁧󠁢󠁳󠁣󠁴󠁿♿️ (@GG_on_wheels) reported 37 minutes ago

  “Hey @Crunchyroll , really enjoying the shows but the app on my Fire TV Cube keeps logging me out all the time. Especially after hitting the home button or switching apps. I’ve cleared the cache/data and reinstalled but no dice. Any known fix for this? Thanks

• 
  Chara459 (c0mmissions open) (@Charamander459) reported 43 minutes ago

  @MangaAlerts Between Crunchyroll and Sony idk who makes the worst business decisions

• 
  Flix and Pixels (@FlixandPixels) reported 44 minutes ago

  @kalaelizabeth This isn't cool on Sony's part. I'm not buying anything from them for the near future at least. I used to love Crunchyroll, but this action and their removal of select digital purchases and simultaneous removal of physical media is terrible. Shame!

• 
  Asura🇿🇦 🕷️ (@mrmvffins) reported 45 minutes ago

  @c_toxic62895 The fact that Sony is the one who is mainly pushing for this all digital future and they're the ones who own Crunchyroll just proves why it's a terrible idea and why we need physical media

• 
  Schaeman (@Schaeman2021) reported 45 minutes ago

  @largehotcoffee No because somehow crunchyroll was the one that consumed funimation, despite funimation being the one that bought crunchyroll… so it looks less like funimation that was the problem and more crunchyroll, which regardless isn’t surprising because both are pretty awful…

• 
  Hariom Kale (@thehariomkale) reported 46 minutes ago

  Sony is entering the stablecoin race. Sony Bank has received conditional U.S. regulatory approval to launch Connectia Trust, a national trust bank that aims to issue a U.S. dollar-backed stablecoin by 2027. The token could power payments for PlayStation games, Crunchyroll, and other Sony digital services, with the goal of reducing transaction fees. However, many gamers are already raising concerns about digital lock-in and ownership of purchased content. Would you use a PlayStation stablecoin?

• 
  Robin (@Robin87668217) reported 46 minutes ago

  @DoesItPlay1 I’m willing to let them burn themselves down at this point. Between physical media and the **** they just pulled with their Crunchyroll stores, they’re awful. Will never stop speaking out though, Sony needs a reality check.

• 
  Robin (@Robin87668217) reported 47 minutes ago

  @PlayStation How about even more info on @Sony corporate greed? With the news about Crunchyroll, you are becoming the absolute worst.

• 
  Old Gregg (@falloween666) reported 57 minutes ago

  @ShopCrunchyroll @Crunchyroll You **** are the worst thing to ever happen to anime