Cryptopia status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Cryptopia is a cryptocurrency exchange based in New Zealand. Cryptopia also provides mining pools and auctions.
Problems in the last 24 hours
The graph below depicts the number of Cryptopia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cryptopia. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cryptopia users through our website.
- Mobile App (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cryptopia Issues Reports
Latest outage, problems and issue reports in social media:
-
فهد العتيبي (@fahadkhaled_alo) reported@Crypt0men وصلك هذا الايميل Dear Cryptopia Account Holder, This is an important notice regarding your claim in the liquidation of Cryptopia Limited (in liquidation). The High Court has directed that 30 September 2025 was the Final Cut off Date for completing the claims process through the Cryptopia Claims Portal. This is inline with court orders sent to account holders at the end of 2024 a copy of which can be found here. What this means for you If you have been invited to a stage beyond ID verification, such as accepting or disputing your account balance and/or providing valid payment details, you have most likely already completed the necessary steps. Please log in to the claims portal to confirm progress. However, if you have registered an account but have not yet been invited to the later stages, you may still be invited to complete these steps after the cut-off date. If you have not registered we encourage you again to register on the portal to ensure your entitlement is recorded. If you have not completed the claims process by the 30 September 2026 deadline, your claim may be treated as abandoned, and you could lose your entitlement to any distribution from the cryptocurrency trusts. If this applies to you, please log in immediately to complete the process and secure your participation. Please log in to the Cryptopia Claims Portal to check which stage you are currently at. If you are having issues with completing the claims process, or have any questions about your claim, please raise a helpdesk ticket in the Customer Service Portal at the below link. This Zendesk portal is separate from the claims portal and can be accessed by any account holder, provided they register and click the “Sign Up” button on the page. Further Directions Hearing Scheduled for May 2026 As detailed in our previous report Liquidators’ 13 Report on the State of Affairs of Cryptopia Limited (in Liquidation), we have filed a further application for Directions to determine a range of issues including: To determine liability relating to the hack How surplus trust property ought to be distributed post the final cut-off date as above The amount of a contingent creditor claim This hearing has been scheduled for 25 - 29 May 2026 and with previous hearings the Court has appointed Counsel Jenny Cooper KC, Jane Barrow, Peter Watts KC and Matthew Crawford to assist the Court in respect of the proceeded. A copy of the the associated court orders can be found at the below links: Appointment of counsel and directions as to service date 9 September 2025 Endorsed originating application Memorandum of counsel for liquidators Affidavit of David Ian Ruscoe Please note that all previous updates on the Liquidation have been moved to a new page on the Grant Thornton New Zealand website, which can be found here. This is an automated email, please do not reply.
-
Peter L. Murphy (@MurphyPeterN) reported🚨 FRAUD ALERT: #Cryptopia ❌ Victims report account freezes and withdrawal denials. 💸 Act immediately — you could still recover your funds. #Cryptoscam📩 Reach out to verified specialists for safe help.
-
Mr. Wain (@AintScott) reported@SammyJoe_786 @CryptoTony__ It's like reading my own experience, bought doge around 0.002 and then forgot about it until last years ath. Only ****, it got stuck on cryptopia (now in last step to get it back)
-
Matrix⚡️ (@MatrixXBT) reported@Cryptopia13 @CloutedMind why are u even calling yourself cryptopia and have web3 in your bio if u think its all nonsense and greater fool theory ? also our argumentation wasnt about if there is more risk and prices may go down more because of btc treasury companies. if its all nonsense for u
-
Denis Haber (@zl_Haber21) reportedIf rumors are true that eToro is shutting down, then what’s up with Cryptopia
-
Marnie (@GoldenAgeAura) reported@sprquy Absolutely! I lost my assets when Cryptopia went down / was hacked. Never again!
-
Jeff Asher (@JeffAsher16) reported@PLAYBOY67990 @Ashcryptoreal Take the proof to @Hector099_eth I'm pretty sure he can do something about this since he has been helping others with the same problem with Ftx, Celsius and cryptopia exchange
-
DEBAAS // (@debaas) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.
-
RandomPanda (@BlooDh3xx) reported@Fullbeerbottle oof Bring me back to the good ol' days where buying random **** on Etherdelta and selling it on Binance / Bittrex / Cryptopia was an ez 10-50x...
-
Peter L. Murphy (@MurphyPeterN) reported🚫 Red flag warning,,,,,,,,: #Cryptopia ❌ Users report frozen balances and blocked transactions 🔒 💸 Take action quickly — your crypto could be recoverable. #Cryptoscam #CryptoRecovery 📩 Speak to verified experts for secure help.
-
Akshay (@akxsin) reportedYear: 2017 Month: October i got paid my first crypto salary around $10K in SMART coin. (don't search for it, it's dead) held it given the momentum in the market fast forward 2 months, the market peaked i see a limit buy order in the order book of cryptopia exchange. the buy order is for 1M SMART coin and the order was worth 50 BTC. an order matching the exact amount of SMART i held in my wallet. the thought crossed my mind this could be mine if i just transfer my SMART to the exchange and dump it on that buy order. i didn't. i watched that buy order get eaten up from 50 BTC value down to 40 BTC value and further down to 30 BTC value. my early learning days and the reason to not sell was that market goes down and comes back up. little did i know that there's another side to it which is that the market goes goes down but never comes back up again if it is a shitcoin or any coin other than BTC. i held that portfolio through the entire bear market of 2018-2019 and eventually ended up selling it for 3 BTC then i decided to leverage trade this 3 BTC to make more BTC and ended up with 0.3 BTC those 50 BTC that i didn't sweep from the floor were worth over $6M during the last cycle peak. a very ******* expensive lesson but this marked my crypto graduation ceremony🎓 it's the story about the trade i didn't take.
-
Charlie (@btc_charlie) reported@csin02 @abetrade To be fair: 1) I own 0 BTC that I have access to (9 or so on cryptopia) 2) Mini-brands is just some random ****. Didn't realise they ventured into $BTC. She actually got $BTC and pop-tarts... basically me.
-
Carrick 🍎🍏 (@Boirray) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years
-
リンダ・サンシャインのビデオコンテンツ (@LindaSunshine66) reported@Moon1ightSt Someone who joined X in 2021 knows little about Justin Sun dumping HT tokens from $10 to $2.23. He damaged Gala token investors with pgala. His FUD token addressed FTX debt. In 2019, he refused to help Cryptopia CEX investors recover their TRX. He never does anything for people!
-
Kamal (@Kamal92424454) reported@pursang20 @Cryptopia_NZ I also got the mail but can't log in with authentication as error starts coming "Please enter a valid, and current code." even though I am entering correct code. The Grant T doing everything to give a safe passage to Cryptopia and loot it's customers
-
美玲 (@meiling13316644) reportedReport: New Zealand Cryptopia Exchange Hack Continues . The hacker who breached New Zealand-based crypto exchange Cryptopia reportedly still has access to the exchange’s wallets.
-
Peter L. Murphy (@MurphyPeterN) reported⛔ Stay away,,,,,,,,: #Cryptopia ❌ Numerous complaints mention locked balances and blocked access 🚨 💸 Take action now — recovery may still be available. #Cryptoscam #CryptoRecovery 📩 Contact verified experts for secure steps.
-
Jason Williams (@evilacenz) reported@LionThriving @SBF_FTX @FTX_Official Fair enough. I lost only chump change this time. I learned my lesson when cryptopia went bust and locked down all our coins. Exchanges should only be used as exchanges. Get in, trade, get out. I had 3,333,333 Doge that i can not touch and that hurt but i learned.
-
Mint (@ProofOfMint) reported@CryptoKaleo Cryptopia was the ****
-
Jānis (@JnisRijnieks) reportedI dunno about you guys, but I’m sitting here, stacking sats for the past 3-4 years watching you panic over an exchange after exchange going down.. Anyone remember liqui, cryptopia, cobinhood…? The list just keeps growing. #ftx #crypto #bitcoin
-
Petey C (@WackPee) reported@whalesonly1 I'm probably being old school and not the most efficient but I off ramp into the likes of cryptopay, cryptopia etc. Same when buying in. It would be a good topic to cover as I honestly need to update my ****!
-
Siva as Siva as (@horatio_beau) reporteddebaas **** I lost some LTC and Mothership in Cryptopia, clearly didn't learn my lesson
-
Wagmi 😍😇 (@olawunmi31w) reported@edward_farina I'm sorry about that @edward_farina if you still have the proof of scam try message @gerard_solos0 with it to help you out he is the senior OSI blockchain developer who helped me recover my coins from the cryptopia scam thank God for providing him for us in the web 3.0 community
-
BOBCAT (@bobcatbts) reported@CryptoLifer33 Rimbit.....bought using PayPal on a crowd funding website, but it had liquidity on cryptopia. It was also my first rug....
-
Bixbite 🥪 (@iambixbite) reported@imgislost @Coinicarus @SamouraiWallet Getting Orange Pilled is a process…. I bought my first Bitcoin in 2017, then got involved in mining, then ‘day trading’ on Bittrex, Binance & Cryptopia (aka gambling on Mcafee tweets)... Then spent some time participating in DAOs on Etherum before doing DevRel for a Bitcoin L2 - that's where i learned about BitVM and ZK which lead me down the privacy rabbit hole…. so yes, i know about Samourai Wallet, but it wasn't until i was 6 years deeps. She’ll get there eventually…. Hopefully with some guidance from the community she can get there quicker. 🧡
-
🅿️rabhjot (@ThePlZZAGuy) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.
-
C. Duckersonian (@countrybuns_) reported@SigmaSquared_ TVL surges after exchange blowups is contradictory. A bit naive to think that normies in 2025 getting to experience yet another Cryptopia/FTX moment will suddenly restore faith in defi lmao, especially considering how **** this sector has fared in the last year
-
Ashish Singh (@Ashishknows) reportedI have been in crypto for over 10 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.
-
Pichapen (@pichapen) reported@Jin__ASAP @RareAxies @CryptopiaOFCL Our game is on Polygon so gas fees are extremely low. If the game is designed to be geared towards earning, like Cryptopia, gas fees really aren’t an issue.
-
佳慧 (@jiahui68785822) reportedNZ Exchange Cryptopia Starts Planned Maintenance Early, Users Report Withdrawal Issues . New Zealand crypto exchange Cryptopia brought its planned maintenance forwards this week, then encountered “unexpected issues” requiring investigation.