Discord Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Discord Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carlos (@TokioR06) reported 3 minutes ago

  Day 12 trying to get Discord to help me recover my account, wrongfully banned by this bug. My ID: 749048133190680626 Case Number: #1523543268418125874 Most recent ticket: #66996672 @discord @discord_support

• 
  Daksh Shah (@torchedvision) reported 3 minutes ago

  @advaithj1 @discord Does it involve the “pls fix” list

• 
  Harmony (@harmony_tempest) reported 3 minutes ago

  Everyone is appreciatively bitter about @Discord's nigh-innavigable support system and how far removed it feels from being human, and those are fair complaints as end users. I think specifically the issue here is that customer support simply doesn't scale and that the expectation that large platforms shouldn't use automated systems to process customer queries is silly. Given how reasonably strict laws are for platforms it makes more sense to rely on automated tools to scan content, the issue is that when these create false positives it places a significant load on support infrastructure when people require human intervention. A malicious user using Discord to share content that violates their child safety policy will have a much easier time making a new account than trying to recover their existing one, so the game theory plays out that false flags upset legitimate and compliant users (often paying customers) significantly more than than correctly flagged content prevents malicious users. Naturally Discord only cares about remaining compliant with local laws and no user has the right their account. In some areas such as the UK and the EU, you have the right to human review in the event that wholly automated action is taken against you, such as account suspension. However, trying to cite these statutes is an exercise in patience as Discord needs only respond to them in a "timely manner", and it benefits only them to draw it out. All this is to say, I don't have an answer as to how platforms should operate at the support level, their careers page currently shows listings for support platform developers, so clearly they don't currently know either. I know that as an end user, who has been unfairly flagged for something quite serious over something quite benign and having lost my account to it, I am a frustrated end user.

• 
  I'm Byte (@FofoAmkYT) reported 5 minutes ago

  @discord if anybody wants to help send a DM to my alternative account on discord: Bytewastakenn

• 
  「MarioLOLZ」ඞ (@MarioLOLZ_YT) reported 6 minutes ago

  @discord My account was suspended, and I urgently need access back to manage the Discord server I own for a university club. The club is being impacted while my support ticket remains unresolved. Please help.

• 
  Carlos (@TokioR06) reported 7 minutes ago

  Day 16 asking @Discord_Support for a human agent to review my account. My account was wrongfully banned during the recent automated glitch and bots keep auto-closing my tickets. @discord

• 
  🦈🎀ᎠᎹ 💕🦭 Ama Saverem🗡️ (@amaamasharku) reported 11 minutes ago

  My discord was hacked! @discord help!

• 
  Contra (@Contr) reported 15 minutes ago

  @discord_support @discord my account was hacked a week ago and is actively being used to steal others’ information. Can you please help me and get a representative to look at my ticket?

• 
  THE PROTECTORS AGENCY (@TPA_FOREVER) reported 16 minutes ago

  @discord @discord_support alittle help over here,one of my friends lost their access to the account,some mass reported it and like that.

• 
  Frenzone (@renzoreali32) reported 16 minutes ago

  @discord Hey I’ve messaged you 2 times now and emailed you 3. I’m going to stop being polite. **** off your lazy asses and fix this issue of my accounts being flagged for spamming and remove these false violations and restrictions or seriously face some consequences. Thank you.

• 
  FlyingScotsmanJay (@JFlyingScotsman) reported 20 minutes ago

  @discord I DEMAND you fix your ******* app. I'm SICK AND TIRED of it cutting out my voice arbitrarily!

• 
  ~shermanzuki ツ~ 🍉💙 (@shermanzuki) reported 21 minutes ago

  @discord_support @discord I've had it up to here, I've been a proud user of your platform for almost a decade, and this is how you repay me? All because I've been trying to add some of my friends back because my account got hacked and that you refused to help me with this? Unbelievable.

• 
  Volonid (@Volonid) reported 22 minutes ago

  @IvoryAstra @discord Seems like invites are down right now

• 
  harje (@butaliahs) reported 24 minutes ago

  @heydotxyz @discord @heydotxyz discord link not working

• 
  𝕎00t (@wmertens) reported 24 minutes ago

  @domenkozar @discord I use only the website on my laptop and I never have to login. On my phone I use the app and same.