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Discord

Discord Outage Map

The map below depicts the most recent cities worldwide where Discord users have reported problems and outages. If you are having an issue with Discord, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Discord users affected:

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Discord is a freeware proprietary VoIP application designed for gaming communities. Discord runs on Microsoft Windows, OSX, Android, iOS, Linux, and in a web browser.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Terrassa, Catalonia 1
Neuville-de-Poitou, Nouvelle-Aquitaine 1
Rājpura, PB 1
Ciudad Jardín, MEX 1
Heroica Matamoros, TAM 1
Rostock, Mecklenburg-Vorpommern 1
Thāne, MH 1
Montluçon, Auvergne-Rhône-Alpes 1
Reynosa, TAM 1
Cleveland, MN 1
Provins, Île-de-France 1
Ecatepec de Morelos, MEX 1
Bath, England 1
Grenoble, Auvergne-Rhône-Alpes 2
Cernay, ACAL 1
Neves Paulista, SP 1
Lille, Hauts-de-France 1
Creil, Hauts-de-France 1
Paris, Île-de-France 7
Mozzo, Lombardy 1
Liverpool, England 1
Porto Alegre, RS 1
Lévis, QC 1
Béziers, Occitanie 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Frankfurt am Main, Hesse 1
Lakewood, NJ 1
Edmonton, AB 2
Unión de Crédito Agrícola de Hermosillo, SON 1
Saint-Ségal, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Discord Issues Reports

Latest outage, problems and issue reports in social media:

  • TokioR06
    Carlos (@TokioR06) reported

    Day 12 trying to get Discord to help me recover my account, wrongfully banned by this bug. My ID: 749048133190680626 Case Number: #1523543268418125874 Most recent ticket: #66996672 @discord @discord_support

  • torchedvision
    Daksh Shah (@torchedvision) reported

    @advaithj1 @discord Does it involve the “pls fix” list

  • harmony_tempest
    Harmony (@harmony_tempest) reported

    Everyone is appreciatively bitter about @Discord's nigh-innavigable support system and how far removed it feels from being human, and those are fair complaints as end users. I think specifically the issue here is that customer support simply doesn't scale and that the expectation that large platforms shouldn't use automated systems to process customer queries is silly. Given how reasonably strict laws are for platforms it makes more sense to rely on automated tools to scan content, the issue is that when these create false positives it places a significant load on support infrastructure when people require human intervention. A malicious user using Discord to share content that violates their child safety policy will have a much easier time making a new account than trying to recover their existing one, so the game theory plays out that false flags upset legitimate and compliant users (often paying customers) significantly more than than correctly flagged content prevents malicious users. Naturally Discord only cares about remaining compliant with local laws and no user has the right their account. In some areas such as the UK and the EU, you have the right to human review in the event that wholly automated action is taken against you, such as account suspension. However, trying to cite these statutes is an exercise in patience as Discord needs only respond to them in a "timely manner", and it benefits only them to draw it out. All this is to say, I don't have an answer as to how platforms should operate at the support level, their careers page currently shows listings for support platform developers, so clearly they don't currently know either. I know that as an end user, who has been unfairly flagged for something quite serious over something quite benign and having lost my account to it, I am a frustrated end user.

  • FofoAmkYT
    I'm Byte (@FofoAmkYT) reported

    @discord if anybody wants to help send a DM to my alternative account on discord: Bytewastakenn

  • MarioLOLZ_YT
    「MarioLOLZ」ඞ (@MarioLOLZ_YT) reported

    @discord My account was suspended, and I urgently need access back to manage the Discord server I own for a university club. The club is being impacted while my support ticket remains unresolved. Please help.

  • TokioR06
    Carlos (@TokioR06) reported

    Day 16 asking @Discord_Support for a human agent to review my account. My account was wrongfully banned during the recent automated glitch and bots keep auto-closing my tickets. @discord

  • amaamasharku
    🦈🎀ᎠᎹ 💕🦭 Ama Saverem🗡️ (@amaamasharku) reported

    My discord was hacked! @discord help!

  • Contr
    Contra (@Contr) reported

    @discord_support @discord my account was hacked a week ago and is actively being used to steal others’ information. Can you please help me and get a representative to look at my ticket?

  • TPA_FOREVER
    THE PROTECTORS AGENCY (@TPA_FOREVER) reported

    @discord @discord_support alittle help over here,one of my friends lost their access to the account,some mass reported it and like that.

  • renzoreali32
    Frenzone (@renzoreali32) reported

    @discord Hey I’ve messaged you 2 times now and emailed you 3. I’m going to stop being polite. **** off your lazy asses and fix this issue of my accounts being flagged for spamming and remove these false violations and restrictions or seriously face some consequences. Thank you.

  • JFlyingScotsman
    FlyingScotsmanJay (@JFlyingScotsman) reported

    @discord I DEMAND you fix your ******* app. I'm SICK AND TIRED of it cutting out my voice arbitrarily!

  • shermanzuki
    ~shermanzuki ツ~ 🍉💙 (@shermanzuki) reported

    @discord_support @discord I've had it up to here, I've been a proud user of your platform for almost a decade, and this is how you repay me? All because I've been trying to add some of my friends back because my account got hacked and that you refused to help me with this? Unbelievable.

  • Volonid
    Volonid (@Volonid) reported

    @IvoryAstra @discord Seems like invites are down right now

  • butaliahs
    harje (@butaliahs) reported

    @heydotxyz @discord @heydotxyz discord link not working

  • wmertens
    𝕎00t (@wmertens) reported

    @domenkozar @discord I use only the website on my laptop and I never have to login. On my phone I use the app and same.

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