Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • cwarny Cedric Warny (@cwarny) reported

    Moxie says "people don’t want to run their own servers, and never will", but there must be something inbetween your own on-premise server & giving away your data to a few web properties: dropbox/icloud but closer to a db and with an API to manage third-party read/write access

  • RamasundaramS10 Ramasundaram S (@RamasundaramS10) reported

    @DropboxSupport I’m facing issues while trying to upgrade from Plus to Professional account. Tried with your support. But that was a very painful experience. She said my ticket would be escalated and had cut me short without letting me complete. Ticket no: #16367684

  • dave2482 Dave (@dave2482) reported

    @sam_angelina22 Try using free Dropbox & Snapfish as automatic backup storage in case you delete something in error or lose your phone. Snapfish allow you 50 free prints each month 6x4 for a couple of quid postage too.

  • RamasundaramS10 Ramasundaram S (@RamasundaramS10) reported

    @DropboxSupport I tried with my PC browser from which minutes earlier I had paid for my Plus account. I tried with mobile browser also, where I had faced the same issue. Pls let me know should I try with a different card.

  • LeClairJoshua Joshua LeClair (@LeClairJoshua) reported

    @BradJudge Upload to Dropbox is simple and easy. I have a TO SORT folder so I know what's not been added to my spreadsheet when I sit down to do tax stuff.

  • navinvarma Navin Varma (@navinvarma) reported

    Original tweet seems to have been deleted now, but it pointed out how broken the visa appointment system for a mere Dropbox appointment in India is such a nightmare for people who have not seen their families in 3yrs despite having an approved US visa. 1/2

  • kevin_kipp Kevin Kipp (@kevin_kipp) reported

    @hankchizljaw I hadn't used it in a long time. Recently, my mom wanted to share some photos, and shared them via dropbox. Apparently these photos she shared count against my data quota, and dropbox just started absolutely hounding me about it over email. Terrible.

  • buttercup_pw Buttercup (@buttercup_pw) reported

    We’ve identified a bug in our Dropbox integration for our mobile app. Some intermittent connection problems may arise from this. A fix is coming asap..

  • prodghoul_ ghoul (@prodghoul_) reported

    @baredex I hate dropbox too, but having "There was a problem playing this audio file" pop up on a very important email that u sent is the reason very few people use google drive

  • tcarmody Tim Carmody (@tcarmody) reported

    @shanakimball I looked into this and apparently the music rights issue makes it extremely cost-prohibitive still, somebody’s gotta have a VHS or DVD dub we can all Dropbox or hook into on Plex or something

  • ma2keithappen mik c'',) 🔶 (@ma2keithappen) reported

    @DropboxSupport i paid annually my subscription to avoid issues but you have unlinked my team folder and have my files missing, how dare you!!!

  • RamasundaramS10 Ramasundaram S (@RamasundaramS10) reported

    @DropboxSupport Didn’t expect my experience to be so bad with you. Pls upgrade my account to Professional ASAP. Chat details and my issues are in ticket no #16367684. Let me know an update ASAP

  • buttercup_pw Buttercup (@buttercup_pw) reported

    @VirgilePC Yes, seems there’s an issue with adding new Dropbox vaults. We’ll try to fix this asap. Thanks for reporting it!

  • RadhikaNanalal ✨Radhi✨ (@RadhikaNanalal) reported

    Hello @Dropbox why am I unable to speak to a human when my business account has been hacked and disabled?! Lodged a ticket and got a reply to expect delays in response. Terrible! @DropboxSupport pls pls pls HELP!

  • buttercup_pw Buttercup (@buttercup_pw) reported

    @VirgilePC Hello! Sorry to hear you’re having issues. The 0 response code in that error indicates a network failure, nothing controlled by Buttercup or Dropbox. We’d recommend trying to change networks (wifi vs cellular) and then try again..

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