Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 2 |
| Milan, Lombardia | 1 |
| Oakland, CA | 1 |
| Linz, Oberösterreich | 1 |
| Gaithersburg, MD | 1 |
| Milwaukee, WI | 1 |
| Ashland, OR | 1 |
| Augsburg, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Naima Carbajal
(@NaimaCarbajal) reported
@drewhouston I have a big problem, i paid last month, for the annual subscription, but @Dropbox tells me i still have no space, that i have no access to my files, just to a little volume. I want a solution @DropboxSupport i’ve already paid for the annual subscription.
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Daniel
(@gminorscale) reported
@nikolaj_dehaan @lkctools Yep! Worked like a charm on 2 different macs. I also stored all my VST’s in a Dropbox folder. Have been working on a solution between Mac and PC but there were obviously some issues
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Lucas ∴
(@zerouid) reported
@Bhaskarsoni07 my mother-in-law used to have a lot of problems with malware. I taught what is phishing. I installed Ubuntu/Gnome/Dropbox. She is 70 and far from be a tech savvy. uses her laptop to browse, play solitaire, video calls… now I don’t have to backup and reinstall every time.
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Charles Johnson
(@soli_Jesum) reported
@JdhN8tionRadio Nope, the church FB page is still blocked from Livestream. Our website has capability, but will charge extra livestream storage. The original idea was just to just use Dropbox, but running into the same issues. Looking at Rumble and other options. Working through the budget now.
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Bucket Hat Artist
(@ThatMaskedOne) reported
Disappointed with how much trouble I’ve had each and every time I tried back up my CSP files from my iPad. Using flash drives, or Dropbox is not effective.
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ProudLiberalGigiMa
(@liberal_ma) reported
@Dropbox you SUCK when it comes to customer service. The only way a customer can get help is to log into an account. Except that’s not working! I’m being charged for something I don’t use and an app I don’t have on my devices! I’m admittedly PISSED OFF right now and want HELP!
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Fred @1466
(@cryptoswede1) reported
@mfrager @BillyBitcoins @InvestWithDiego FC lack all the other economic structure and incentive to “store data” is not the same thing. It’s comes down to what is “better storage” where BitCoin isn’t the same service but maximal versatile data management. I rather use dropbox for the kind of storage you talk about.
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Dropbox Support
(@DropboxSupport) reported
@MichaeljonF Thanks! If it's not much trouble, we'd also like to ask you to clear the cache for the Dropbox app and uninstall/reinstall the app to see if that helps.
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Dream High
(@dreamhighlp) reported
@Dropbox I have a problem, you are taking a £9.99 direct debit but I have no access to the account. I have emailed several times but you keep directing me to an account I can't log in to - no matter what I do, help!
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Alfredo Ramos
(@alfredoramosa) reported
@DropboxSupport HTTP response body: Error in call to API function "age_gating/set_birthdate": Missing birthdate
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Frank Rausch
(@frankrausch) reported
@RalfEbert Weird that we all seem to have the same problems, experiences and needs concerning cloud file sync, but somehow there’s no fitting product that’s reliable, secure, and focused. Dropbox used to be great, and it still Just Works™. But all that bloat is hard to ignore.
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fungible tokenized human™
(@fenbranklin) reported
current peeve is too many work info channels. "oh I sent you that file last week" was it slack? which workspace? which thread? was it email? which account? was it WhatsApp? was it twitter? <lol>AIM? Teams? Left it on a virtual server somewhere? Dropbox? Sharepoint?
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T. Payton
(@tpayton) reported
Did @Dropbox fix #FCPX Library support? I'm testing remote office sync with @syncthing and tried DropBox on a whim. So far the FCPX Library on DropBox is syncing flawlessly, opens shows now errors at either office. Anyone else?
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Mike Headley
(@BowTieWriter) reported
It's especially annoying because it has reset one-drive settings. I was unaware now ANYTHING in "My Documents" would automatically be plopped into One Drive. I use Dropbox. This causes problems.
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Modern Aussie Man
(@modernaussieman) reported
@Senator_Patrick @ScottMorrisonMP anyone have trouble opening the dropbox files?