Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Mesi_jeb Mesi (@Mesi_jeb) reported

    some guys support paying so I thought uploading original videos with donation link to dropbox, but it seems little difficult under Japanese law. If I can find a easy way I’ll do it. part of them would be donated server fee or something then everyone would be happy i think :)

  • nyman_rita Rita Nyman (@nyman_rita) reported

    @AartvanWeelden @DropboxSupport And I just updated to iOS14.5 still not working! Problem is with the application

  • Peter_Henderson Peter Henderson (@Peter_Henderson) reported

    Hi @Blackboard, in Add Content for student answers the local files and content collection options have disappeared - only Dropbox, Panopto etc are available. Any suggestions to fix this? Thanks

  • bhadceceminaj cece (@bhadceceminaj) reported

    @acxdzy I tried taking things in my own hands and track them down but my Dropbox got disabled then 2 and a half years later the police came to my door and asked me questions about the Dropbox

  • tbertenshaw Tim Bertenshaw 💙 (@tbertenshaw) reported

    @markrendle @Dropbox I think @carlfranklin summarised a similar issue in a recent #dotnetrocks episode?

  • 20JO21 Staff Student Solidarity (@20JO21) reported

    @DropboxSupport Hi, my Dropbox has failed to properly update for over a week and I cannot visit the website for support or to down load a new installer. Using Microsoft Store I can download an App but the sign in page tells me I'm offline (I'm not). Please help (Windows 10)

  • cordygonzalez cordy (@cordygonzalez) reported

    @DropboxSupport @vF_AIMER7 I’m having the same problem and not able to share zipped folders.. I use ‘copy Dropbox link’ from desktop to share and have never had problems in years, and now no one can access

  • BooksFlynn Cornelius Flynn (@BooksFlynn) reported

    @david_hewson Dropbox sync issues?

  • JeremyRubin Jeremy Ruⓑin (@JeremyRubin) reported

    @maxkolysh @Suhail the issue is not the quality of the technology. if you look at the dropbox or bitcoin posts that's the chief criticisms. the issue is that this sort of paradigm is a value sell out for computing culture.

  • K_W_iceman Isaac Blanco (@K_W_iceman) reported

    @Dropbox having issues reaching live support for my business account. Is there someone I can speak with?? Can I get a callback?

  • Ron_Yavnieli Ronimation (@Ron_Yavnieli) reported

    @Dropbox how can I get in touch with a human being who can help me with my issue? I need to talk to someone about upgrading my account and a billing issue. None of your articles or community forums are helpful. I need to talk to someone who actually works there. Today. Please!

  • dansoper Dan Soper (@dansoper) reported

    This fails, because the ‘sign in’ button never becomes enabled. The placeholder text ‘email’ and ‘password’ never disappears. @Dropbox needs to look at this bug.

  • PaulGowder Paul Gowder, 🐱 🐈 😺 (@PaulGowder) reported

    @HBWHBWHBW oh I really need to get into hazel; sorting out files that land in my dropbox from the ipad and getting them into zotero land etc. is always a problem for me

  • Monica_C_S Mónica Calderón Santiago (@Monica_C_S) reported

    @DropboxSupport my Dropbox PC app give me permission error and I have follow the steps from your webpage without success. I don't know what to do, any other thing that I can do for solving this problem?

  • GeorgeICooper George Cooper (@GeorgeICooper) reported

    Hi. I'm in my 30s. Things like Dropbox, OneDrive and Cloud scare and confuse me. I pretend to know what they are, but I really don't. I'm just about OK with email attachments, but really I'd prefer we wrote it all down on a blackboard. Thanks for understanding.

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