Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Regensburg, Bavaria | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Adolfonakamura
(@Adolfonakamura1) reported
@DropboxSupport I've same problem, my account disable e nobody answare any question in the support.
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Igor Nenadic
(@nenadix) reported
@DropboxSupport @DropboxSupport I have a problem with file sharing. When I click on Share and then "Create then copy link" I get this message "You don't have permission to create a link to this file"
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Dropbox Support
(@DropboxSupport) reported
@Dhane301 ...2/2 (eg. Kaspersky / BitDefender) installed on your machine, which could be interfering with Dropbox? If you do, can you temporarily disable it, just to see if the issue persists? Let us know how it goes!
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Peter Green
(@Azrael808) reported
Spent a fair amount of time trying to work out why @MelAlyGreen couldn't export from Adobe Premiere Elements on her ThinkPad, when she'd had no problems on her Desktop. Export got to 98% and just threw an unhelpful error. Writing outside of her Dropbox directory worked!
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ᶻ¦🏠🐇
(@zaynscigarettes) reported
does anyone has zayn's dropbox yellow metal link? its not working for me anymore :(
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John Trant; Chemistry in Tropical Canada
(@TrantTeam) reported
I generally make passwords from three to four items lying in my vicinity or passing through my brain. I then write them down and save them offline. Logging into dropbox for the first time and all I can think is: I have had some really sick thoughts over the past few years.
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Dulith Kasun (DK)
(@DulithK) reported
In a 2009 "Meet the Team" post on the Dropbox blog, he wrote that existing services at the time "suffered problems with Internet latency, large files, bugs, or just made me think too much". He began making it for his personal use, but then realized that it could benefit others
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DF.
(@idamezhim) reported
How many companies start out as "we built X at Dropbox/Airbnb/Uber to solve this problem because all the solutions in the market are terrible" and now we are making this a product for everyone else?
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Dave Clark
(@mcow) reported
@DropboxSupport Yes, I’m having trouble using DropBox: it tells me my account is disabled. Need help please ASAP because I can’t get to my files!
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Fernando Mello
(@fermello78) reported
@DropboxSupport @Ale__Sabino How dare you to keep pretending everything is alright? You are causing trouble and messing your paying users lives, @Dropbox. Give back our files at least, I don’t mind being expelled with no explanation, but I need my precious files back.
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rad rardashian
(@angharadyeo) reported
@Tezamondo @flashman the UI of the app is terrible and you can't just sync a folder on your computer. you gotta sync a folder from google drive, in the google drive folder they make. and until recently you couldn't properly sync those folders with other users like you can on Dropbox
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C (she/her)
(@ciaraungar) reported
@Dropbox Your UX is a struggle. I need to talk to someone with support. Please provide a contact email or phone number as your help articles do not resolve my issue. Thank you!
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Adolfonakamura
(@Adolfonakamura1) reported
@DropboxSupport I've been using dropbox for over 10 years and I've never had a problem, I'm disappointed with the neglect
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Serhii Korniushov
(@scornushov) reported
Dear @Dropbox second day I can't login into my account. After entering my credentials Dropbox asking me to enter security code, but I don't receive any code by email.
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ana🍒
(@sunbabyaf) reported
also can someone pls send me zayn’s songs the Dropbox link is broken
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