Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 1 |
| Guayaquil, Guayas | 1 |
| Flumet, Auvergne-Rhône-Alpes | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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하레 (@ascoeur9) reportedI also experienced the same issue two months ago and reported it, but no action has been taken. In the end, I started syncing all the folders with Dropbox.
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Xavier Rivera (@XavierRiveraX) reportedDropbox confirms roughly 5,000 accounts were accessed between August 4-21 after attackers exploited a flaw in Lenovo's email verification. Attackers registered fraudulent Lenovo IDs using victims' emails, and Dropbox's SSO trusted that without confirming it against the real account, letting them in with no password. A federated login is only as strong as the weakest identity provider behind it.
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Naresh Mintri (@Yogamaestro) reported@IncomeTaxIndia Seems like e-filing portal overloaded. Taking long to register new taxpayer, buffering. Even dropbox menus not working. Plz look into it. Thanks.
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Matt Mazur (@mhmazur) reportedDay 2 of Claude autonomously shipping to my SaaS, including, for the first time, all night while I slept: The first day I had the hourly routine that kicked off this process end at 8pm so that if anything went awry, it could @ me in Slack and I'd quickly see the notification and dig in. The first day went smoothly, so I let it continue working overnight last night: every hour it would look for a small, safe change to make, ship it to ****, and monitor server logs and Sentry to make sure everything went well. A few other process improvements: - It now creates a PR for every change and links to it from its Slack summaries - Previously I only allowed it to make changes in 3 files max, but sometimes it identified the same issue spread across multiple locations, so it would have to spread that work over several hours; I bumped the limit to 8 files. - If I have uncommitted changes in main, it no longer blocks Claude's work; it moves them to a separate branch - Added a mandatory security review before pushing to ****. For these simple changes it's not that necessary, but it will be important for larger projects in the future. Specifically, I told it to run the default /security-review skill and if it flagged anything, to halt everything and wait for me to review. - Ran into a slight issue one hour where it ran that skill, the security review passed, and then it did nothing. I asked Claude to investigate, and it discovered it had run the skill in its main context window, which confused it into thinking its only job was the security review. It changed the process so the security review happens in a subagent, keeping the context window clean, which fixed things. - I asked it to maintain a ledger of things it needs me to do and to ping me every 24 hours if I haven't knocked them out. More and more, the agent is giving me things to do. - I told it to adopt the tone of TARS from Interstellar in its Slack updates going forward, cause why not. Here's a list of improvements it made on day 2: 1. Return 404s for bad case-study URLs 2. Extended the 404 fix site-wide 3. Removed stray code leaking into HTML 4. Fixed broken citation example in docs 5. Fixed wrong URL in sharing docs 6. Corrected false free-plan claim 7. Removed duplicate HTML attributes 8. Fixed dead links in embed docs 9. Fixed garbled copy on two pages 10. Pointed "paid plans" link at pricing 11. Added missing alt text to logo 12. Corrected a misleading code comment 13. Upgraded insecure links to HTTPS 14. Replaced dead testimonial link 15. Fixed broken example in Dropbox docs 16. Fixed awkward grammar on comparison page 17. Fixed reversed table of contents 18. Fixed missing Show More button 19. Matched nav label to its section 20. Corrected outdated visibility docs claim 21. Removed obsolete step from setup docs These can be categorized as: support-doc accuracy fixes (7), functional bug fixes (4), broken or insecure links (3), copy improvements (3), invalid markup (2), accessibility (1), and code hygiene (1). Excited to expand the scope of things I allow it to work on, but am going to wait until next week to ensure the current process is robust.
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Noise (@NoiseesoiN) reported@esrtweet @EricRichards22 What's funny is that having gigabit on my end isn't the issue. It's connecting to servers which have enough bandwidth to feed it. My line can pull lots of data, but when I'm connecting to Dropbox, I'm lucky to get a third of that (and usually a tenth).
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Matt Farley of Motern Media (@MoternMedia) reported@WorstMikeFrollo The other one is the Vimeo version (also available through PayPal/dropbox on my website now that Vimeo is shutting down on demand).
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Ryan Babbs (@buckybabbs) reportedHello @Dropbox, Just this week I have decided to switch cloud service from Google Drive to you and less than 1 week I'm having an issue. I run a wedding film business and am trying to move the same 200GB file to two separate editors for two separate kind of films and one of them is encountering a "link temporarily disabled" message. I tried to research online and made a new folder and copied over the original folders contents and cannot share that either as it says I've exceeded bandwidth limits. This is maddening as I thought I'd picked the good plan (3TB) and was all set. Please advise asap as I need these files in my editors hands stat.
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Tibor Hudik (@htunlogic) reported@theonejvo Wispr is a rounding error. Drive, Dropbox, iCloud all sell "encrypted" while they hold the key. Then you paste the pile into Grok so the agent can just handle it. You did not get compromised. You volunteered. That is not E2EE. That is a slogan you paid for.
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Joachim Voth (@joachim_voth) reported@DropboxSupport why can I only use one core for indexing? Most machines have MANY nowadays. Download speed is not the issue, it is almost always the ultra-slow indexing that dropbox does with only one CPU core active. Am I seeing this right? Why can we not dedicate 5 or 8 cores to something that really slows down your users?
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Abhishek Singh (@0xlelouch_) reportedSystem design question. How would you design Dropbox-style file sync with conflict handling? Constraints that make it interesting: 1) Multi-device edits while offline, then reconnect hours later 2) Large files (GBs), but common case is small diffs; do you chunk + hash + resumable upload? 3) At-least-once events from clients; duplicates and retries are normal 4) Need per-file causality: version vectors? server-assigned sequence? something else? 5) Conflicts: rename vs edit, delete vs edit, concurrent edits on same bytes; what gets auto-merged vs forked as conflicted copy? 6) Metadata vs content planes: directory tree ops must be atomic-ish, blobs can lag 7) End-to-end integrity: how do you detect corruption and avoid re-upload storms? 8) Fast convergence: target <5s to see changes on another device, but mobile battery + bandwidth are limited
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Matt Uribe (@MattUribe) reportedI can't get my @bot to login to @dropbox . Anyone else having that issue. It's kind of a big deal for what I am trying to set up with my team. No matter what, it says too many attempts when I try using chrome on my bots screen. The plugin has no place to authenticate. Also I wish I could sign an email login to each bot. Seems we can only link one for the team using outlook. I guess that's why it beta. :)
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Cole Trickle (@46_ColeTrickle) reported@RudeOnion 2 of 2 Mobile games that save progress in the cloud Esports streaming and matchmaking iCloud Photos and iCloud Drive Google Photos and Google Drive OneDrive, Dropbox, Box Automatic phone backups “Find My” / device-location services Amazon Alexa / Echo Google Home / Nest Apple HomeKit Ring, Nest, Arlo cameras and doorbells Smart thermostats, lights, locks, and plugs Connected cars (Tesla app, GM, Ford, Hyundai remote start and maps) Fitness equipment that syncs workouts Smart TVs and streaming sticks ChatGPT, Grok, Gemini, Copilot Voice assistants (Siri, Alexa, Google Assistant) Photo and video filters, auto-captions, and recommendations Spam filters and fraud detection Autocomplete and predictive text Advertising networks that decide which ads you see Recommendation engines (“you might also like”) Content-delivery networks that make videos start instantly DNS (the phone book of the internet) Certificate and login systems that keep accounts secure Backup and disaster-recovery copies of everything above
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timelock (@hashtimelock) reported@BitPaine @Dropbox they got me. i noticed the "New Login from new location" email immediately and logged out of all the sessions. dont keep anything sensitive on there, thankfully
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Indragie Karunaratne (@indragie) reportedI used the first Dropbox beta back in 2006 and was sold right away - I’m still a paying customer of the product today, 20 years later. But there hasn’t been much innovation in this space since then and we’re in the midst of a broad shift in how people interact with computers. I’m excited to back this great team and see what a modern take on this problem looks like!
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keeks is ready to be the worst man in amercia (@ultranormanmoon) reported@JonahAmericana NOT BOTH BUT IM SURE YOU CAN PIRATE THE FIRST ONE. I have the Dropbox link but I think they deleted it or something bc I have to login to find it and idk if that’s normal or not 😭