Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salt Lake City, UT | 1 |
| Madrid, Madrid | 1 |
| Conneaut, OH | 1 |
| City of London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Dachswerk (@dachswerk) reported@Burnstation3D @gonecozycrafts The cloud was never cheaper. It was hyped to us as cheaper and more convenient. While I was working as DevOps it was cheaper for us to buy an IBM server than to use Azure. And with this AI thingy it's only gonna get more expensive. My Dropbox was hacked and I lost some Google docs because of their error. I have trust issues with cloud
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Chris_Mellor (@Chris_Mellor) reportedAll of a sudden, when trying to upload Voice Record 7 audio recording files from my iPhone to Dropbox I now have to login to Dropbox and get an emailed verification code .... WHY??? All the convenience has gone. It's enshittification.
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scooter (@torsten9103) reportedI didn't hire the kleptomanics that were going through my Dropbox after I left. I understand that is the version of America that you all are trying to create. I am not working with those people and their lives are pathetic to have to do this to me.
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0xNinjachiip (@ninjachiip) reported2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.
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Peter Flowers (@peter_smb) reported@levelsio The real magic will be the second part. I used to pay for an app called FileThis that would automagically download statements to a Dropbox folder. They shut down. Saved hours each month - need to vibe code a replacement!
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Raziel (@tryraziel) reportedDrew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?
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Invest Lens (@AIadventure3) reported@gabrielchua On the outlook email plugin, when you draft replies the formatting is very bad. Is there a fix coming for this? Also, please add Dropbox and Asana plugins.
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mark rigdon (@markrigdon) reported@Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?
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Can of Spam (@iDoLikeSpam) reported@senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.
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Shal (@mzshal) reported@bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭
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Red (@rubelr44) reportedyou're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.
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Boris Gostroverhov (@gostroverhov) reportedLet me add my own perspective: this reminds me of the Dropbox story. Before Dropbox, there were already dozens of similar solutions, but they didn’t solve the users’ problem completely or in the way users actually wanted.
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Dan Shipper 📧 (@danshipper) reported@drummatick dropbox is just an FTP server!
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Joe Devon (@joedevon) reportedYes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.
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Jainam Parmar (@aiwithjainam) reportedFix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.