Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • tinastsh Tina🇨🇭🇯🇵 (@tinastsh) reported

    @DropboxSupport I don't have my emergency backup code and I do not have access to my phone number (moved countries) and I can't seem to find an answer on how else to login to my account. Please help!

  • MACKabiVIPer42 PHILIP CRAWFORD (@MACKabiVIPer42) reported

    For three weeks I had problems with Dropbox it was just downloading photos under HOME not under PHOTOS well it working now under PHOTOS except when I put double photos of the same it makes single photos when I put single photos it duplicate the photo

  • StvCummins Stephen Cummins (@StvCummins) reported

    @AdobeCare Thanks fo getting back to me. Brand new MacBook Pro running Big Sur (11.2.2), up to date with all CC apps, InDesign 16.1. File was saving to a local folder synced with Dropbox. Multiple files giving same error. Problems with opening files, and packaging them once opened.

  • JichaMan1974 Tiger Daddy (@JichaMan1974) reported

    here is hoping that uninstalling #dropbox. deleting the massive dropbox folder, and then reinstalling it will fix these errors!

  • im7below Bobby ******* Weaver (@im7below) reported

    @deadphishesq @yburyug @reelbigphish Nice tips. Funny how it says like 4 times no droids. But I also thought gmail had run into some issues...maybe later than this? And dropbox sucks.

  • youngorlos Adam Orłowski (@youngorlos) reported

    @DropboxSupport Works well in "Incognito mode" on the same Chrome version. So I don't think this is the Chrome problem. PS Works well on Firefox too.

  • chloillustrates Chloe Douglass (@chloillustrates) reported

    @Procreate wondering if you can reply and see what's going on? Troubleshooted it with @DropboxSupport and it looks like the problem lies with the procreate app...

  • venxse bebe 🐢 (@venxse) reported

    feeling really down about the fact that all of my pictures from about 2014-2016 are gone simply because i refused to download my dropbox

  • AdultSheithZine Body Heat 🔥 packing and shippipng 📬 (@AdultSheithZine) reported

    Re- PDF: we're experiencing some technical difficulties with dropbox, if buyers are still having trouble downloading the PDF from the link tomorrow we will send out a new email with a new source! Thank you for your patience!

  • jamesrsowers James Sowers (@jamesrsowers) reported

    @HeyitsAllyssa Have you had any issues syncing some folders locally to your machine? That + Dropbox Paper are the only things making me ask the question in the first place.

  • jasminailliana jasmine pasquill (@jasminailliana) reported

    @DropboxSupport Dropbox, these problems originated on your end, when my trial expired. There should be an easier way for your Business clients to retrieve their missing archives. You are making me be responsible for IT?

  • foundingmom Jill Salzman (@foundingmom) reported

    Anyone having issues with Dropbox today or is it just me? (My fave is when it *is* just me and then I hear nothing. How long do we wait to figure out it really is just us?)

  • mzw007 Chance Heston / Pastor Lindholm (@mzw007) reported

    The Lendio PPP Application would not allow the inclusion of my 07/2020 EIDL. It can be added I’m sure. Praise God! Lots of Tech Problems. Some Browsers are not supported. Be Patient and Figure it out. Hint: Use DropBox. iCloud and Microsoft are incompatible.

  • daabcreative Illustrator. Designer. Creative for hire. (@daabcreative) reported

    Is anyone else out there having problems with Dropbox on Chrome browsers?

  • youngorlos Adam Orłowski (@youngorlos) reported

    @DropboxSupport I will let you know if I found the one causing the trouble. Thanks.

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