Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • djbradleyb Bradley.B™ (@djbradleyb) reported

    @DropboxSupport You press the link and then it takes you to the drop box app and that's when the error message appears

  • AliGWright Ali Wright (@AliGWright) reported

    @DropboxSupport Having issues with Camera Uploads not finding photos to upload. Been told to clear the DropBox app cache - how do I do this on an iPhone? Thanks.

  • masuga Ryan Masuga (@masuga) reported

    @DropboxSupport That thread is insane. This issue is insane. I see an irrelevant document, have no contact with the owner (no idea who it is...are they alive?) and cannot do a simple thing for myself like "Leave shared document."

  • BlastYoBoots bladekindeyewear (@BlastYoBoots) reported

    @AHPcast Also, I need to go back and fix the broken images on that post from when Dropbox changed their linking scheme.

  • galeforceVC Gale Wilkinson @Vitalize (@galeforceVC) reported

    @Box @Dropbox @Google Thanks for helping - I just logged two support tickets, but I didn't get a number either time (I think b/c I can't sign in).

  • ChopperC110P Spectre-3 (@ChopperC110P) reported

    @DropboxSupport Someone recommended I turn off my antivirus and that fixed the issue. Using free #bitdefender antivirus. I guess an update started blocking the website.

  • unicodemonkey unicodemonkey (@unicodemonkey) reported

    @DropboxSupport Hi. Can you please ask someone on the team to check how Dropbox web UI looks in Firefox 90? The layout is currently broken and the page header is missing completely along with the search box. Not being able to use the search is frustrating.

  • kraegar Tony Akens (@kraegar) reported

    I have what I believe is a camera issue. I've uploaded a large dataset on dropbox, would be curious if you'd offer opinion on if it's camera or calibration?

  • xXxXBaby_GurlxX Sunshine 🌅🌻 (@xXxXBaby_GurlxX) reported

    @DanHotStuffz If your down to buy nudes I have a Dropbox for you :)

  • ChopperC110P Spectre-3 (@ChopperC110P) reported

    @DropboxSupport I have the issue at home and at work over wifi or LAN. Same issue in incongnito mode. Login on the browser just spins and sends me back to dropbox home page. Been going on for a week. I have tried another account for work with the same issue.

  • eugeniopr Eugenio (@eugeniopr) reported

    @DropboxSupport Hi. When I try to open an excel file in my account, I receive the following message: "Error (500) Something went wrong. Don't worry, your files are still safe, and the Dropboxers have been notified. "

  • schwa Jonathan Wight (@schwa) reported

    @zatara214 I think I was pretty clear. I want 1Password to not go down the same path Dropbox and other companies ended up going down.

  • insoul_XIII 𝞤𝜣𝞕𝜣𝞒𝞓 🌌 (@insoul_XIII) reported

    Dropbox is ****** terrible

  • CaucasianAnti anti racist caucasian (@CaucasianAnti) reported

    @Sleepyjoee2020 @freakylissa Yup. I actually tried to buy her Dropbox and there was a payment glitch so she blocked me 🤷🏼 I was legit trying to give the “girl” my money. Oh well, cash app warns “she’s” a scammer.

  • HarveyZZed Harvey Z (@HarveyZZed) reported

    @harriet_tyce Set up a dropbox account, it's free even for less than XXGB, then set Office or whatever to autosave there every 10 min., even if your laptop explodes, everything will still be in the dropbox cloud. Note, I don't work for dropbox, just use it to avoid the issue you just had

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