Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • OmerOzakEcon Ömer Özak (@OmerOzakEcon) reported

    What's up with @Dropbox? Why is it still not working correctly with #Monterrey and #Ventura? What a pain to have to tell it to make things available offline whenever you need to access a file!

  • rebecca_hmorris Rebecca Morris (@rebecca_hmorris) reported

    Hi @DropboxSupport! I cancelled my Dropbox subscription in September and have confirmed this but am still being charged every month for it. No way to contact any support to fix this.

  • OGYENDIS 💲💲💲 (@OGYENDIS) reported

    found some samples i like but dropbox says the files are deleted. these problems is killing my creativity.

  • devgummibeer Tom Witkowski 🦦🌳🇩🇪 (@devgummibeer) reported

    @JustSteveKing @inertiajs @backblaze Yes, Dropbox is right now the only reliable service with true unlimited storage option. And I can use my Dropbox from everywhere and every device. Can even mount it as a network volume on my server. So I don't have to use the HTTP API but can just use it like local.

  • DBurkland Dan Burkland (@DBurkland) reported from Bloomington, Minnesota

    @FCastrillo86 @onedrive Seriously syncing can’t be this hard of a problem. Maybe @satyanadella needs to buy Dropbox and fire the entire OneDrive team.

  • johnbagnall John Bagnall (@johnbagnall) reported

    Invalid email/password warning on (UK) dropbox a/c. Forgotten password didn’t produce email reset link. So tried Google login and it’s opened a German account with identical gmail address to mine (!). All support urls now opening in German. How can Iget back to English help?

  • JovhieFernandes Jovhie Fernandes (@JovhieFernandes) reported

    problem and now Dropbox is so successful.  The best way is to try to solve problems you put have or that people have. The technology we have now was not there in the 2000's and the different languages and scripts.

  • Monkey77320 Sammy (@Monkey77320) reported

    @GoodVibePolitik Did the Dropbox get taken down, or did you remove it

  • 8atticus Tom Jones (@8atticus) reported

    @BryanCovey2 @TheBestFromLCHS @blustaush Watch the flipped bike and hand going down in the garage lol… cardio can hurt sometimes. Found this on an old old Dropbox so had to film by phone .

  • PhatSuppliUK PhatSuppliUK (@PhatSuppliUK) reported

    @lucatimusic @kolmerecords That's why I Dropbox Can't be using links that may run out or Google drive issues

  • noidd __red__ - 'Very bitey individual' (@noidd) reported

    @matthew_d_green Cloud isn't the full answer either. @crashplan closed their consumer product and deleted over 10 years of my data. I begged their CS Dept to not do it until I had it back down and they nuked it anyways. If your payments to google/flickr/amazon/dropbox fail they'll nuke you too.

  • MWhiteShelley 𝙅𝙤𝙖𝙣𝙣𝙖 • JMF (@MWhiteShelley) reported

    Can’t sign in to @Dropbox on my new work laptop because the security code just never actually shows up in my email, and this happens to people all of the time?! I can’t even turn on mfa either because it errors out on the app. Make it make sense 😩

  • _nstrong Nstr (@_nstrong) reported

    @nealkhosla @drewhouston @Dropbox I have mixed feelings when you have to circumvent normal support to correct a problem like this.

  • JovhieFernandes Jovhie Fernandes (@JovhieFernandes) reported

    Working on solutions for problems you see yourself, many successful entrepreneurs found solutions to problems they were facing. Speaking about drew who started Dropbox. Before he started it, he was complaining about the issues he was facing, so he came up with a solution for his

  • rainertec Tim (@rainertec) reported

    @juanbuis @MKBHD Same as @Dropbox. Been charging me for the last 12 months, I've emailed to cancel but they don't. They literally took 12 months payments which I didn't realise continued 🙈 All for not being able to sign in to the account setup with Google login which I no longer had access to.

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