Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 1 |
| Guayaquil, Guayas | 1 |
| Flumet, Auvergne-Rhône-Alpes | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Tomorrow’s James (@james__art) reported@wholemars A designated Amazon Dropbox could solve this problem. The drone could detect a Dropbox.
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Abhishek Singh (@0xlelouch_) reportedAsked: design Dropbox-style file sync. 1) Clarify requirements - Devices: desktop + mobile, multiple per user - Semantics: eventual consistency, conflict handling, offline edits, rename/move - Scale targets: #files/user, max file size, p95 sync latency, bandwidth caps - Security: per-user auth, sharing model, at-rest + in-transit encryption 2) Core APIs + data model - UploadChunk(sessionId, part#, bytes), CommitUpload(sessionId, fileHash, path, mtime) - ListChanges(cursor) -> {ops}, Ack(cursor) - Download(path, version) with range support Tables: - File(id, ownerId, logicalPath, currentVersion, deleted) - Version(fileId, versionId, contentHash, size, createdAt) - Block(contentHash, refCount, location) - DeviceCursor(deviceId, lastSeq) - OpLog(seq, userId, type, path, fromPath, versionId) 3) Architecture - Client watcher computes hashes, does chunked upload to object store (S3/GCS) - Metadata service is the source of truth for paths, versions, ACLs - Change log per user (or per share) drives fanout to devices - Long-poll/WebSocket to push invalidations; client pulls deltas via cursor - Dedup by contentHash; store blocks, assemble manifests per version 4) Scaling - Partition metadata by userId; keep OpLog append-only with monotonically increasing seq - Cache hot metadata (folder listings, latest versions) in Redis - Use CDN for downloads; throttle uploads per device; resumable sessions - Background GC for unreferenced blocks using refCount + tombstones 5) Tradeoffs interviewers look for - Push vs pull: push invalidation, pull data is simpler and cheaper than pushing bytes - Strong vs eventual: strong per-file commit, eventual across devices is fine - Rename as metadata op; avoid copying data, but watch for path conflicts - Dedup saves storage, costs CPU and can leak info unless scoped per user/tenant 6) Failure cases - Offline edit + concurrent edit: create conflicted copy or keep both versions with merge UI - Out-of-order ops: apply by seq, idempotent commits, retry-safe APIs - Partial upload: orphaned chunks; TTL cleanup; commit is the only visibility point - Device clock skew: never trust mtime for ordering; server seq is ordering - Network *****: exponential backoff, cursor-based replay, checksums on download to detect corruption
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glitterandspit (@Glitterandspit) reportedDropbox down. Computer updating. I have a free day I suppose.
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ericleebristol (@iamericbristol) reportedEmail scams but they also use a press cloud server that can hold up to millions of emails and send out messages in a bulk but to hundreds of people complicated when it comes to taking down email scams cuz you have to find where they coming from answer in a cloud compressed server that can hold up to millions of emails frequently combine compressed attachments (like ZIP, RAR, 7Z, or TGZ files) with cloud storage or servers to deliver malware, phishing pages, or credential-stealing links while trying to bypass security filters. Common patterns 🚩Malware in compressed attachments: Attackers send emails with ZIP or similar archives containing executables, scripts (VBS/JS), or disguised files. Some use specially crafted or nested ZIPs, password-protected archives (password given in the email body), or less-common formats that email gateways may not fully unpack or scan. Opening/extracting the archive can install remote-access tools, stealers, or ransomware. Cloud storage phishing (“storage is full” or similar alerts): Emails impersonate Google Drive, OneDrive, iCloud, Dropbox, or generic “Cloud Storage” services. They claim storage is full, a payment failed, or files will be deleted, creating urgency. Links often point to real cloud infrastructure (e.g., Google Cloud Storage Azure Blob, or other legitimate buckets) that host redirect pages or fake login/upgrade forms. This makes the links look trustworthy and helps them pass filters🚩.
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160 IQ haver Randy (@MinionTripper) reported@mittsh why would anyone use dropbox you can just setup an ftp server on a linux machine!
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Kyngsly (@RelentlesslyK) reported@yettydlaw_ @MTNNG MTN will likely be able to explain it away... Anyway, this how Claude explained. "708GB over 104 days works out to about 6.8GB a day. That sounds shocking until you break down what actually eats data on a modern 5G phone. The usual culprits, roughly in order of how often they turn out to be the answer: Video, especially autoplay. TikTok, Instagram Reels, YouTube Shorts and X video. Scrolling Reels for two hours can burn 4 to 6GB on its own. “Social media and browsing” is exactly the usage profile that quietly does this. 5G itself. This one gets missed constantly. Video players negotiate bitrate based on available throughput. The same 30 minutes of YouTube that cost 300MB on 3G can cost 2GB on 5G because the player auto-selects a much higher resolution. Nothing changed in behavior, but consumption multiplied. Wi-Fi Assist / Adaptive Connectivity. iPhone and Android both silently fall back to cellular when Wi-Fi gets weak. The phone shows the Wi-Fi icon while pushing traffic over the mobile network. People assume they’ve been on Wi-Fi at home all evening when they haven’t. Cloud photo backup. iCloud Photos or Google Photos set to back up over cellular. A few 4K videos is several GB right there. Hotspot and tethering. A laptop pulling Windows updates, OneDrive or Dropbox sync, or a Zoom call. Also worth asking whether the SIM ever sits in a MiFi or router. Background refresh and auto-updates. App store updates over cellular, plus dozens of apps refreshing in the background. Video calls. WhatsApp video runs roughly 300MB an hour, Zoom or Meet more. On the operator side, real errors do happen: duplicate charging, subscription add-ons deducting from the bundle, or misapplied tariffs. But there’s also a structural point worth knowing. Carriers meter at the network layer, so they count protocol overhead and retransmissions, and in a poor RF environment retransmissions can add a real percentage on top of the payload the app thinks it sent. One practical note on that complaint: the app-level breakdown being demanded is hard for any carrier to produce. Traffic is encrypted end to end, so MTN can see volume, timing and destination IP or SNI, but not “3.2GB attributable to Instagram” in any reliable, retained form. The chronological deduction ledger and the subscription/add-on audit are the demands most likely to actually produce something. The fastest self-diagnosis is Settings > Cellular on iOS or Network & Internet > Data usage on Android, sorted by app, with the counter reset date checked. "
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timelock (@hashtimelock) reported@BitPaine @Dropbox they got me. i noticed the "New Login from new location" email immediately and logged out of all the sessions. dont keep anything sensitive on there, thankfully
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Matt Farley of Motern Media (@MoternMedia) reported@WorstMikeFrollo The other one is the Vimeo version (also available through PayPal/dropbox on my website now that Vimeo is shutting down on demand).
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Christopher Bailey (@LexBaileyAI) reported@TetraspaceWest At Fitbit we hired a half dozen people from Jawbone who brought everything cleverly hidden in Dropbox. They got prosecuted. Decade later, companies kaput but Fable found it, processed it and now it’s intermixed in various *** repos and Huggingface. Is nVidia now in trouble?
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Ed Giansante (@edugiansante) reportedevery founder i talk to is hiring a head of community wrong. i've been that hire four times. Zynga, Wix, Dropbox, Persona. 15 years, three continents. every time the JD was wrong, the expectations were wrong, and the first 90 days were a mess until i rewrote them myself. the JD problem. most community job descriptions read like a social media manager with extra steps. "manage our Discord, post engagement content, track NPS." that tells me the founder thinks community is content moderation with a better title. a real head of community JD should say: build the infrastructure where customers trust each other enough to solve problems together, and connect that trust back to pipeline and retention. if the JD doesn't mention revenue or product feedback loops, you're hiring the wrong role. the first 90 days. at Dropbox i walked into 400M+ users and zero community infrastructure. no forums, no events, power users had no way to talk to the product team. days 1 to 30: listen. real conversations with 50 customers. find the 10 who love your product enough to evangelize it for free. those are your founding members. wrong. within 2 weeks we had an outage and I had to source folks who were talking about Dropbox in different spaces - dev forums, stackoverflow, spiceworks, hackernews and so on. I was honest enough to share what was going on, my role and where i needed their help. days 31 to 60: build the first room. not a Slack with 14 channels nobody uses. one focused format. at Persona it was a 15 person dinner for compliance leaders. at Wix it was a partner council of 80K agencies. start small, make it valuable enough that people tell their peers. days 61 to 90: prove the loop. connect a community interaction to a business outcome. a feature request that shipped. a deal that closed because a customer introduced a prospect. a churn save from a power user helping a frustrated customer. if your community hire can't show that loop by day 90, something is off. forget member count or engagement. track these: repeat attendance. show up rates. at my dinners, 90% of RSVPs show up. 99% return. pipeline influence. what happens post dinner that can be attributed to $$$? product feedback velocity. how fast does a community insight reach the product team and ship? NPS delta. at Wix, partner community members renewed at 2-3x the rate of non members. the biggest mistake is org charting community as a sub-group within a random team. community sits between product, marketing, sales, and customer success. it touches biz relationships, partnerships, revenue, retention, and product roadmap. treat it that way. hire someone who's built it before and give them a seat at the leadership table.
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Mapacho (@Mapacho111) reported@MajorianBTC But that’s the problem. Bitcoin in its current state is a decentralized Dropbox. Bitcoin failed and there’s no alternative.
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Durodiyi (@durodiyi) reportedcompany’s server (like Google Drive or Dropbox), decentralized storage spreads your data across a network of computers worldwide. Platforms like IPFS and Filecoin make this possible.
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Fraser (@iamfra5er) reportedTHIS GUY WANTED A PLACE TO STORE HIS PASSPORT WITHOUT DROPBOX READING IT so he built an encrypted vault app for himself in a weekend and it's now doing $5k/mo zero startup cost. 85% margins. no ads. just SEO written by an AI agent trained on his emails the agent finds trending topics on reddit every single day, writes an article, translates it, posts it google indexes it in days. 500-600 daily visitors. 4% convert to app store downloads. all running on free cloudflare then ASO does the rest — he translated the app into 36 languages and ranks #1 for "duress vault" in the US app store 80 downloads a day. 9% conversion to paid. completely autonomous most founders obsess over their first 10 customers but this guy got banned from every reddit community and said whatever, I'll just let the robot handle distribution he's an ex-google security engineer who raised hundreds of millions for his last startup so he knows what terrible UX looks like in security apps every competitor either has bulletproof security with unusable UI or easy UI with trash security he just combined both and called it done doesn't even spend time on this app. works on 4 projects at once. lets coding agents build while he plans the MVP is identical to the final product because he built exactly what he wanted for himself no pivot. no customer discovery calls. just "I need this, maybe 10 other people do too" now he's testing tiktok and youtube not even for this app but just to learn distribution for the next one
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Dito (@morpiggg) reported@1password i miss the old dropbox with list of accounts to login instead of moving my mouse to to the top center of the page. how do i revert?
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Rei (@ReiHerrera) reported@owldreig @porterrobinson @madeon The problem with them both is they love gatekeeping the rare song behind a bad quality sounding medium so you cannot use it for clean for dj sets. For example Celine,worlds live,shepherdess,etc. at least we had hollowheart on wav and shepherdess wav was on porter’s Dropbox leak