Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • markrigdon mark rigdon (@markrigdon) reported

    @alfredapp Hey just switched from Launchbar to Alfred (lifetime) after listening to Automators! I can't seem to get it to find anything in Dropbox now that Apple has forced them to move the dropbox into a special area in MacOS. Only finds the public folder. Quick fix to this?

  • JohnBrownlow John Brownlow (@JohnBrownlow) reported

    .@dropbox reporting that 2FA using my carrier (@rogers) is no longer supported. What?? Was unable to log in as a result. Managed to fix it but a scary moment of being unable to access files or support.

  • sisypheantask Michael J. Faris (@sisypheantask) reported

    @DropboxSupport Just tried it and problem persists

  • LovelySyrena12 Syrena Mern (@LovelySyrena12) reported

    If i made a dropbox with all of my nudes and pics and asked ppl to pay like 40 to get the link would y’all be down? i’d update it constantly

  • JohnBrownlow John Brownlow (@JohnBrownlow) reported

    changed to Authenticator but seems like a big problem if widespread @DropboxSupport @DropboxBusiness

  • sisypheantask Michael J. Faris (@sisypheantask) reported

    @DropboxSupport Yes same problem whether on WiFi or cellular. Also tried different WiFi networks

  • ImNidiaDias Nidia Dias (@ImNidiaDias) reported

    @MariuszBecker @MaxonVFX I had issues , but related to Dropbox, as soon as I put the render outside Dropbox it worked fine 🧐

  • UrbanHomesNY Urban Homes (@UrbanHomesNY) reported

    For an essential major company like #dropbox, customer service is extremely slow and inefficient. We have been trying for the last two days to solve an issue with Dropbox without success. Unfortunately, it interprets our business.

  • UrbanSeattle Susan Urban (@UrbanSeattle) reported

    @Dropbox It's been 5 days since I told you my files weren't syncing & you still didn't solved my problem. A human still hasn't called me after your online chat elevated my ticket. Horrible service for someone who has been a customer for over a decade. (Ticket 21982139)

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    Dropbox and a schedule that would be getting up on my teeth, kind of IT courses, so there’s problems with her, or not, it’s

  • lloydgdavies Lloyd (@lloydgdavies) reported

    @run4gear The app has been saying the servers are down for the last couple days, was working great before that, any chance this can be fixed? Also, dropbox sync wasn't working, it was showing the code as incorrect/no connection unfortunately.

  • TheGreatDilemma Emma Sherr-Ziarko (@TheGreatDilemma) reported

    @adamraymonda Just spent a while chatting with Dropbox support, and it turns out it's an issue with "requested files." Any time you upload a file to a requested folder, it will automatically add your name, or potentially switch where it is in the file name.

  • MiyaNazuna ˚✧₊MIYA˳✧༚|| ♪( ´▽`) (@MiyaNazuna) reported

    Welp- my ******* WiFi went down just as I was about to upload my final and I missed the deadline- they closed the Dropbox at 1- now I’m about to go call the uni and let them know 😭

  • SippyAu Sippy 😈 (@SippyAu) reported

    @AundoMusic Just saw a lot of people lose everything lately - it’s so easy to backup with Dropbox and I didn’t know that ppl weren’t aware so just tryna help/remind ppl how to minimise issues

  • andrewhoyer Andrew Hoyer 🇨🇦 (@andrewhoyer) reported

    @DerekAshauer @wpengine I general with storage issues (ie. my computer, Google Drive, Dropbox), there's a bunch of low hanging fruit that can easily bring you down below the space limits. Delete a couple of old backup files and you're good to go.

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