Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • shipkafan bruʇall morningstar (@shipkafan) reported

    you know a ***** down bad when they use the kylah dropbox

  • TheLegalCliche The Legal Cliché (@TheLegalCliche) reported

    Turned ON FileVault encryption because why ******** did the company issue not have this on smh. If I’m gonna bring this work laptop into my private Dropbox-like scheme so I don’t have to fuss around for desktop wallpaper, I demand it be a secure device.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @tonydowler Hi Tony, we hope you don't mind us jumping in. We saw your tweet, and wanted to see if we could assist. Where exactly are you experiencing the sync issue? Is it safe to assume that you're referring to the Dropbox desktop app installed on your computer? Let us know.

  • cryptodavidw David Wong (@cryptodavidw) reported

    Dropbox has really failed hard, hard! For pictures. Been using google photos for free for years and it’s just so good and so cheap in comparison that I see no reason to use clunky (and slow to upload on phone) dropbox anymore (at least for photos)

  • OwenMRoe Owen M. Roe (@OwenMRoe) reported

    @blakeir I know it isn't the point of this post, but I love this guys argument against Dropbox. "I can already do this by manually setting up an FTP server on Linux! No way Dropbox is 100x more straight-forward & accessible!"

  • ChelivanOtt Chelivan Hebrusel (@ChelivanOtt) reported

    Dropbox: "We noticed that you haven't added any files recently." Me: "This is surely unrelated to the fact that you hamstrung the number of devices I can install Dropbox on and want to charge over $100/year to 'fix' that."

  • YesShesGotMoxie Kristin Grady #BLM (@YesShesGotMoxie) reported

    I'm so ******* frustrated I'm ready to break down crying again. My mom is the only one who offered to watch the video of the cops and I can't figure out how to explain to a 62 year old how to setup a Gmail. Dropbox is just on the friggin moon, so that's out. I'm so not okay.

  • natirebolledo Natalia Rebolledo (@natirebolledo) reported

    Anyone else having issues with @onedrive? Two weeks getting messages that my archives have been corrupted and I have to restore my folders a week, losing a lot of work. I think I'll be saving all my files on Dropbox again.

  • khooliha Kelly Hoolihan (@khooliha) reported

    Some of it was saved, thanks to Dropbox, but not that Pacific Rim fix it WIP that I always meant to keep finishing.

  • bmaden Ben Maden (@bmaden) reported

    @timsoulo @DropboxSupport they're full of "sneaky" when you're cancelling. AFTER I cancelled suddenly files I'd deleted returned... and the only way to fix it? you guessed it, resubscribe. I told them to fix it or I delete the entire account. Scam Alert.

  • hekuta_arts ⭐️hekuta⭐️ (@hekuta_arts) reported

    @dayofpi always use dropbox, it’s easy to download for the client, ive had issues with google drive and then changed to dropbox and all my problems were solved :)

  • marvinwebb Marvin Webb, MBA, MS (@marvinwebb) reported

    @DropboxSupport Hey there. hHave a new mac. Am having trouble setting up the connection to the download. It connects to the previous download of the old mac. Can you help with that? Am I missing a pathway or something?

  • webziggy Alan Ogilvie (@webziggy) reported

    @DropboxSupport - terrible experience trying to use Dropbox Passwords. Long term Dropbox user, decided to try - installed app on Android, ok (it seems). Then tried install on Mac - though account recognised from already installed Dbx app, verification looping fail. #12083559

  • taneishavirgo Taneisha Mitchell 🇯🇲in🇩🇪 (@taneishavirgo) reported

    @HackingGavin I get the spokesperson for the govt calling it a server, but why do we when we know it’s literally just storage space. Not far from what Dropbox or OneDrive is. This one was just free for public access. Do we call these type services servers?

  • jspahrsummers Justin Spahr-Summers (@jspahrsummers) reported

    @nicklockwood @steipete The issue, briefly, is that when Dropbox encounters a sync conflict, it moves files aside. This causes issues if it chose mismatched versions of different objects (files) in the .*** directory. My recommendation would be, just move the repos out. They're already synchronized.

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