Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Kenner, LA | 1 |
| Alpharetta, GA | 1 |
| Shreveport, LA | 1 |
| Lima, Provincia de Lima | 1 |
| Regensburg, Bavaria | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Eripoo
(@artoferin) reported
@Justinoaksford Yeah, I found that issue too. Exporting directly from #Procreate to Dropbox broke some time ago.
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Duncan MacLaren
(@duncanbmaclaren) reported
@DropboxSupport my account has been hacked and they changed the mobile number as part of my 2 factor authentication which means I can't login or reset my password and I cannot contact your support team online because I can't login. Please help?
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Switch Health
(@SwitchHealthCA) reported
@earlwithana @Uber_Canada I'm sorry to hear that you were unable to get your test kit to our dropbox. Can you send us a DM with more information so that we can work with you to help fix this?
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Carlos Requena
(@requenoa) reported
@DropboxSupport Hi, I have a ticket from 10 days ago and I don't receive any explanation about the issue.. The ticket number is 12330354 I can not access my account and I need my files (account disabled ) I tried anyway to have responded but nothing is successful.
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Max Ulichney
(@MaxUlichney) reported
@Justinoaksford That’s it. I do sometimes need to switch over to the Dropbox app to let the files upload though. They don’t always upload when the app is in the background for me. There may be a fix for that though.
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Anbu Arjun
(@Anbu_Arjun83777) reported
@DropboxSupport Unable to login the dropbox account. Due to I lost the number and kindly help thanks
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dheeraj
(@deerraj) reported
@vslvn @USAndChennai I had a drop box appointment on April 26th. When I tried rescheduling , the appointment changed from Dropbox to in person. Did you find any similar issue?
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John #LGM
(@jc518xx) reported
@jabrils_ Dropbox/Google Drive work for me. All sorts of problems with OneDrive Syncing
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Dionne Lew
(@DionneLew) reported
@Dropbox you require me to sign in to get support but you've disabled my email address I have no way of reaching you hence reaching out on Twitter - how do I find out why you've disabled my account and how to get it back please?
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WalkingFeather
(@WalkingFeather) reported
@NakedFighter3D Lol right? Yeah im sorry, if you ever need anything I can sell you direct with Dropbox if viewing is an issue
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diek
(@diek007) reported
@jacobian Dropbox works for me, but my usage is very basic. Are they too far gone to fix? Reach out to them...maybe
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Maximiliano Guerra
(@maximilianoo) reported
@jacobian Been using MEGA for more than a year now. Have no problem with it. Dropbox was limiting the number of devices that I could have it activated. So I said goodbye, also mine was just 15GB, MEGA is much better at 50GB for the free plan.
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Longe, licke reallwy lengmth
(@Atomarten) reported
Dropbox: "Hello please login or donwload app?" Me: "No gimme the download and then leave"
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John Bergmayer
(@bergmayer) reported
It is interesting that @palmin, by himself, can support the iOS document provider stuff better than Google Drive/Dropbox/Microsoft OneDrive, all of which have incomplete / broken implementations in one way or the other. (in @ShellFishApp)
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Chris but spooky-early
(@tuba_man) reported
@jacobian I moved from dropbox to onedrive with no trouble, though to be fair I'm only using it for the storage
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