Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • ohenriko Henrik Andersson (@ohenriko) reported

    @Dropbox are you gonna fix it so that the logo shows up for each item stored in your new password service? Or at least make it so you can add it yourself? #featurerequest

  • danieltdeacon Dan Deacon (@danieltdeacon) reported

    @jdmortenson @dispositive When I had a similar issue I text chatted with a Dropbox person on the website, and they were super helpful

  • KindridOfficial Kindrid (@KindridOfficial) reported

    Dammit dropbox is down lol

  • masterbitch2014 Mcdreamy (@masterbitch2014) reported

    @wesderby @jessmonsilva My dropbox must be on something today. I'll fix it and resend the link.

  • pt parker (@pt) reported

    Huh. I don't think I've ever seen Dropbox down. So much for trying to work on documents in the cloud today...

  • qassim_uk Qassim (@qassim_uk) reported

    I have problems with Dropbox too, but there's one thing they have always done well, and that's the core sync functionality. Considered going to iCloud Drive but I'm currently using 3 desktop operating systems every day (Linux, Mac, Windows) and Dropbox has native Linux support.

  • quigdes Kevin Quigley (@quigdes) reported

    @deri_jones But even there we can do Teams screen shares and use Dropbox no problem, but I do tend to not give him the jobs needing massive files. He was using 4G in March/April last year and it was OK.

  • trisha_gee Trisha Gee (@trisha_gee) reported

    @vlad_mihalcea @robinjayasinghe Like (and these are real examples of problems from tools that I regularly use but I won't name names): tools that crash regularly; tools that freak out and require a restart when data stored on a cloud drive (like dropbox); tools that LOSE YOUR HOUR LONG RECORDING FOREVER.

  • tiarabyrd_ Tiara Byrd (@tiarabyrd_) reported

    @sierraaimani You lucky I forgot my Dropbox login

  • capillaires %mw (@capillaires) reported

    > AH! MY BASH SCRIPT IN A CRON JOB DOING THE INTRA-NETWORK REMOTE FILE SYSTEM REPLICATION ACTING AS A SECURE DROPBOX, HASN'T TAKEN DOWN THE COMPANY... YET!

  • ACLD_maker Joe Baca (@ACLD_maker) reported

    @DropboxSupport @chrisbonini I'm having the same issue trying to clear up some space on my account. Attempting to delete files, and move files from one folder to the next doesn't currently work. The status bar at the bottom just pops up and the square icon just spins forever with no action.

  • Labroy74 Graham Albert (@Labroy74) reported

    @DropboxSupport I'm having trouble using dropbox - you have disabled my account without telling me why! I want my files back!

  • simoninferno Simon Brook (@simoninferno) reported

    @DropboxSupport It's not independent as it's a regular issue that hundreds of your users are having when using your product. This occurred after I followed your update suggestion so clearly it's a dropbox issue. There are 50 pages of unhappy users with the same issue!

  • TinaCasting Tina Eisner Casting (@TinaCasting) reported

    the closest feeling to the end of the world is when dropbox goes down....will it be 2 minutes will it be 10 hours? nobody knows

  • chrisbonini Christopher Bonini (@chrisbonini) reported

    @ACLD_maker @DropboxSupport This is the exact same issue

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