Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• Overcritical (@overcritical) reported 5 minutes ago

  @DropboxSupport @PocketRocketDev Same problem here.

• joshferge (@joshferge) reported 8 minutes ago

  @mitsuhiko I think it’s fine depending on scale. Needed Terabyte+ syncing and it broke down on me last year whereas dropbox handled it no problem. Drive’s Desktop client is also quite bad if you need that.

• vincent schwenk (@vincentschwenk) reported 10 minutes ago

  Any one else having issues with @Dropbox right now?

• Dan Ellmore (@DanEllmore) reported 11 minutes ago

  @DropboxSupport I am trying to help someone with an account issue, they paid for Dropbox plus then we’re added to a trial on Dropbox Business now the trial has ended their account is basic to Dropbox Basic not plus. How do we restore it to a plus account please?

• PocketRocketDev (@PocketRocketDev) reported 16 minutes ago

  @DropboxSupport we have terrible speeds (20kb/s) both ways right now, situated in Germany. Connecting through VPN / another city in Germany doesn't help, using another provider doesn't help either. We're business users and this is severely affecting us, please advise

• Guillermo Moreno-Alcántar (@GMAlcantar) reported 16 minutes ago

  @DropboxSupport @PocketRocketDev Same problem, both webpage and desktop windows app not synchronizing at all... Also Located in Germany

• Kubilay Kocak (@koobs) reported 18 minutes ago

  @DropboxSupport @Dropbox Isolated: The error is observed for a private repository, but not public repository. However, I am the repository owner, with complete access to the file being shared in the @GitHub mobile app. This may be due to Dropbox being passed a URL instead of the content (to save).

• Overcritical (@overcritical) reported 18 minutes ago

  @DropboxSupport @PocketRocketDev I‘m having the problem both using the website and the iOS App.

• philiplueck (@philiplueck) reported 19 minutes ago

  seems like @Dropbox isn't showing up to work today. anyone else getting incredibly slow syncing/downloads?

• Ben Lovell (@ben_lovell1) reported 20 minutes ago

  @mattcassinelli Not seeing anyone else mentioning this issue, but I have a Shortcut I’ve been using for a long time that uses the ‘Delete File’ action to clear out a CSV file before re-creating it in Dropbox. It’s stopped working since Monterey. Have you run in to this? Any fix?

• philiplueck (@philiplueck) reported 22 minutes ago

  @DropboxSupport connecting via a VPN solved the issue. maybe this is a germany only problem, as most of my collegues outside of germany don't have any problems at all.

• Jeremy Green (@jagthedrummer) reported 23 minutes ago

  @CoralineAda @splice In related news, I think I finally figured out how to un-bork a session when that problem crops up for me that forced us to fall back to Dropbox last time.

• Kubilay Kocak (@koobs) reported 25 minutes ago

  @DropboxSupport Thanks. See follow up tweet starting “Isolated”. The issue is with a private repository file. There’s work for @dropbox (better error message) and @github (share content not URL, I’m assuming?)

• Dropbox Support (@DropboxSupport) reported 27 minutes ago

  @koobs Thanks for the additional info. Just out of curiosity, when you use the native photo app on your phone for instance, and click on the option to "Save to Dropbox" from the share sheet, are you getting the same behavior, or does the issue only...1/2

• Alex Suzuki (@oneclassycoder) reported 28 minutes ago

  @steipete @mitsuhiko Briefly tried OneDrive and Box as well, both had terrible sync speeds (time till co-worker saw a file I put in a shared folder). Very happy with Dropbox tbh.

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