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Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bournemouth, England 1
Paramaribo, Paramaribo 1
Bogotá, Bogota D.C. 1
Auxerre, Bourgogne-Franche-Comté 1
Salt Lake City, UT 1
Madrid, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • aclater
    Adam (@aclater) reported

    Hey @FedEx @fedexhelp - you've got the wrong address on a dropbox in alexandria, and I keep getting your angry customers and packages. Happy to work together to fix it? I can DM details.

  • HowToAI_
    How To AI (@HowToAI_) reported

    Google, Dropbox, and Apple are in trouble.. Someone open-source a tool that gives you unlimited cloud storage for free by using Telegram as the backend. Just log in with your Telegram ID and start uploading. → UNLIMITED storage → NO file size limits → NO subscription → NO credit card → Login in 3 seconds Google charges $120/year for 2TB. Dropbox charges $144. Apple charges $120. Telegram has been giving away infinity this whole time and you didn't know. Nobody can shut this down. 100% Open Source.

  • ScarcityMan
    ScarcityMan (@ScarcityMan) reported

    @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

  • heynavtoor
    Nav Toor (@heynavtoor) reported

    Open your bank statement right now. Count every subscription. Netflix. Spotify. ChatGPT Plus. Claude. Adobe. Apple One. Disney+. iCloud. YouTube Premium. Audible. NYT. Dropbox. Notion. Gym. Dating app. A 2026 study found the average American spends $219 a month on subscriptions. That is $2,628 a year. But they estimate they spend $86 a month. 74% of people admit they have forgotten about a recurring charge. 42% are currently paying for a subscription they have stopped using. A Portuguese developer named Miguel Ribeiro got tired of bleeding money to forgotten subscriptions. He lives in Berlin and works as a senior frontend engineer at eBay Kleinanzeigen by day. At night he tried Billbot and a bunch of paid web apps. None of them worked. Some of them charged him a monthly fee to track his monthly fees. So in October 2023 he wrote his own. The repo today: → 7,922 stars → 365 forks → GPL-3.0 licensed → Pushed last week → 69 followers on the founder's profile It is called Wallos. You self-host it. It tracks every subscription, every renewal date, every category, every currency, and shows you the actual number on one screen. Here is the wildest part: The subscription companies designed the system this way on purpose. 72% of people set everything to auto-pay because the checkout flow defaults to it. Cancellation pages are buried 5 clicks deep. Some require a phone call during business hours. A 2022 FTC report called this "dark patterns" and Adobe is paying $150 million in a settlement for hiding cancellation fees this exact way. Miguel did not raise venture capital. He did not write a Medium post. He did not go on a podcast. He shipped one PHP app from his apartment in Berlin and now thousands of people use it to claw back hundreds of dollars a year. The honest part: It needs a tiny server (a $5 Raspberry Pi works). You have to enter subscriptions yourself, it does not auto-detect from your bank. The UI is functional, not gorgeous. The author still works a day job and ships updates in his spare time. Berlin. One developer. The companies that auto-charge you forever finally have an enemy.

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

  • davidllada
    David Llada ♞ (@davidllada) reported

    @Dropbox I’ve been dealing with an issue for a few weeks now, and your AI customer chatbox has been unable to resolve it. It keeps looping through the same troubleshooting steps that haven’t worked, and I’ve already spent over three hours on it. "It looks like our chat has wandered into areas I'm not equipped to handle effectively. Unfortunately, I can only help with Dropbox-related questions, and I'm unable to help you with this topic." I’ve been a customer since 2009. It’s disappointing to reach this point, but this level of support is unacceptable.

  • VISportsTalk
    Isha (@VISportsTalk) reported

    @DropboxSupport @DropboxSupport Now I cannot even remove editors to folders. The Whole system is down

  • 67Designs
    Gavin (Owner 67 Designs) (@67Designs) reported

    @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

  • CHItrader
    CHItrader (@CHItrader) reported

    $DBX Dropbox CEO to step down, CNBC reports

  • Naughtykayla127
    Naughty kayla🤤💦 (@Naughtykayla127) reported

    Bored and horny 🥺 who is down for my Dropbox and ft Discount price 🤭#jacksonvillemeets #904freaks #jaxfreaks

  • rogeriofza
    Rogerio Ferreira (@rogeriofza) reported

    @FMSlovakia portugal 2 meu super - dropbox link is not working

  • gostroverhov
    Boris Gostroverhov (@gostroverhov) reported

    Let me add my own perspective: this reminds me of the Dropbox story. Before Dropbox, there were already dozens of similar solutions, but they didn’t solve the users’ problem completely or in the way users actually wanted.

  • silentnomore314
    Rebecca Allen (@silentnomore314) reported

    that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

  • HospitalHell
    Hospital Hell (@HospitalHell) reported

    @SteveHiltonx The mostly mail-in/dropbox election system in California is painfully slow, but that doesn’t make it in any way fraudulent.

  • punna_teja
    Teja Punna (@punna_teja) reported

    Indian Government: "We've blocked Telegram to protect the NEET exam." The Internet: So the problem was... Telegram? Not the people selling fake papers? Not the organised scam networks? Not the thousands of mule bank accounts? Not the hundreds of disposable SIM cards? Not the fake payment gateways? Not the people exploiting students' panic and desperation? Solution: Block Telegram. Meanwhile: ✅ Discord still exists. ✅ WhatsApp still exists. ✅ Signal still exists. ✅ Slack still exists. ✅ Email still exists. ✅ Google Drive still exists. ✅ Dropbox still exists. ✅ OneDrive still exists. ✅ iMessage still exists. ✅ Bluetooth still exists. ✅ AirDrop still exists. ✅ The entire web still exists. Scammers: "No problem. See you tomorrow on another platform." Meanwhile, millions of legitimate users who rely on Telegram for: College and study groups Open-source communities Cybersecurity research Software development Startups and businesses Education and learning News and information sharing are left wondering what they did wrong. The platform changes. The abuse doesn't. Target the criminals. Not the communication tools.

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