Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • ldkgebot George Bot (@ldkgebot) reported

    I love Dropbox because I have a fav-ing problem.

  • subdivisionsart -*~jog boy~*-BLM (@subdivisionsart) reported

    Hey everyone! im having trouble uploading full resolution files to dropbox/pcloud right now, im not even sure if e-mail will work, i will test it out and see, and if that is the only thing that works i may have to ask clients for their emails so i can update them on commissions

  • bigtco7 Bigtco7 (@bigtco7) reported

    @EZ_E4SHO @investvoyager @Xlightingtheway What are you talking about my Original issue was that I had a joint account with my wife and they needed additional information to the dropbox to confirm that I was on the account

  • JichaMan1974 Tiger Daddy (@JichaMan1974) reported

    yay! already one really good thing about the new computer is that dropbox doesn't seem to slow it down at all. my last computer when I installed dropbox, and it did its first sync, and download, it slowed down windows explorer. but on this one that doesn't happen.

  • fscinico Francesco Scinico (@fscinico) reported

    @DropboxSupport SmartSync is broken. 1. Even with SmartSync on, PC runs out of space. 2. When Dropbox is uninstalled, PC is still out of space. Not cool.

  • prettyxxxkitty pawg (@prettyxxxkitty) reported

    I’m sorry to everyone who this affects, but after a long time of having my dropbox up, I’m going to be shutting it down. thank you for the support. 💌

  • mzauk mwanza (@mzauk) reported

    @DropboxSupport @Dropbox I have a timeline project in Dropbox Paper and can’t edit on iOS. The docs is also very slow to the point of being unusable. I tried to submit this feedback in app and it keeps failing. Also do you plan to bring darkmode to Dropbox Paper? #DropboxPaper

  • susanthesquark Susan Rigetti (@susanthesquark) reported

    @bigblackjacobin Tryin to steal your Dropbox login

  • monicabyrne13 Monica Byrne (@monicabyrne13) reported from Durham, North Carolina

    @johnbrier I did have it backed up to cloud! And that would have been the next go-to. The problem is that Apple only lets you back up one user profile, and I have two (one for writing and one for everything else). I’m thinking I’ll back up the latter with Dropbox from now on.

  • Greencard74 Yves Eugène 🏳️‍🌈 (@Greencard74) reported

    @DropboxSupport my search bar function is not working at all. I’m not sure how to fix this on a Mac

  • buttt_stufff Sanford & Son Volt (@buttt_stufff) reported

    @thesonofstan Dropbox is so very very terrible

  • cjg701 Caroline Goodson (@cjg701) reported

    @dr_bone_lady I’ve just had some issues with glitchy footnotes in google docs—nightmare. And Dropbox cannot lock the files, so you can have multiple people editing and who knows which version gets saved. Also nightmare. Friends.. what is the best solution?

  • MukiHyena "chicken meat" in phonetic Welsh 🔞 (@MukiHyena) reported

    @philwer12 Most of my stuff is sitting in a dropbox that I should zip up and just share sometime, I don't have a server or anything. I was considering starting one but i reeeeally don't want to have to dedicate time to moderate

  • FrontlineFire Matthew Leigh (@FrontlineFire) reported from Vancouver, British Columbia

    Google Drive is such a terrible service. Dropbox set the standard and OneDrive did it better.

  • SpydaTEK El Papa Bass (@SpydaTEK) reported

    I never had an issue with @Dropbox till earlier this week. They keep trying to pin a very obvious account/site error on me and it’s been very frustrating experience.

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