Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • OldManKris Kris Johnson (@OldManKris) reported

    @sdarlington I keep my Important Files in Dropbox or ***, so disaster recovery is generally not a problem. So I can live with Time Machine’s unreliability, but it would be nice if I could rely on it.

  • MyCoursesTWU Status (@MyCoursesTWU) reported

    Dropbox Paper issue has been resolved. Sep 16, 11:34 AM CDT

  • JamesFallows James Fallows (@JamesFallows) reported

    @reed80184850 @AppleSupport Hi Kay -- Yes, made a Time Machine backup one hour before turning the computer in. (Also data in Backblaze and Dropbox.) Problem is that the Time Machine restore persistently fails.

  • cpltalk (((cpltalk))) (@cpltalk) reported

    From a #usability POV I see a pattern that @outlook (see prev tweets) and @dropbox share in that they failed without any notification and for reasons that remained entirely unclear. To me that points to poor error handling somewhere deep down in their code. #UI #fail

  • AriGold Ari Gold (@AriGold) reported

    @DropboxSupport I. Am. Letting. You. Know. The "help" has become kafka-esque. When you have so many businesses on the forums saying they can't use your product anymore, don't you think publicly addressing the issue, with a timeline for repair, should be urgent?

  • internet__emo 𖤐 (@internet__emo) reported

    to my buyers who bought my dropbox would y’all have an issue if i added feet pics to it?? some of these other buyers making sure EVERYTHING in it (not judging)

  • TheoBruckbauer Theo Bruckbauer (@TheoBruckbauer) reported

    @DropboxSupport (These issues have been happening since before upgrading to the iPadOS beta)

  • cpltalk (((cpltalk))) (@cpltalk) reported

    @DropboxSupport Same silly error message.

  • TomStDenis2 Tom St Denis (@TomStDenis2) reported

    @Dean_Winnipeg 2/ so my Dropbox account could be hacked nuking my primary live sync and I'm fine. Up to 2 of my manually synced drives could die and I'm still fine. My house could burn down and I'm still fine. That's backing up.

  • scrozier88 Scott Crozier (@scrozier88) reported

    @DropboxSupport Dropbox Replay is down. Just coming up as a black website.

  • MackemFox Mackem Fox (@MackemFox) reported

    @ShaneWoodhouse3 Just set up a couple of emails Shane1 at gmail(or email of choice), Shane 2, shane3 etc. Then use each email to set up a different dropbox, onedrive, google drive! Remember to write down all the bloody passwords though!!!

  • GreyWays Bondforged Pronoun Anarchy (@GreyWays) reported

    @DropboxSupport Yeah see the problem is that I have to look at my plan to find it. That should be visible when I log in or when I click the toolbar icon for it. It feels like this is needless obfuscation. Furthermore on the account/plan page it doesn’t show the upgrade price, I had to Google it.

  • fablepaint Fable Siegel Lackadaisy Director (@fablepaint) reported

    @RitoBandito Drive is Google so any technical issues you have are gonna be serviced by an automated bot at best. Dropbox has some automated help, but it's staffed by people too. That's huge.

  • dbarstad dbarstad (@dbarstad) reported

    @josh_odgers You calculator link (DropBox) is offline or broken. You able to fix or re-post?

  • AmericanAmaPN American Ama 🇺🇸🇺🇸❤️❤️🙏🙏 (@AmericanAmaPN) reported

    @RichLeighton I think I still have a dropbox login somewhere <digs through old password files...>

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