Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • khooliha Kelly Hoolihan (@khooliha) reported

    Some of it was saved, thanks to Dropbox, but not that Pacific Rim fix it WIP that I always meant to keep finishing.

  • steipete Peter Steinberger (@steipete) reported

    @nicklockwood @jspahrsummers I’m deleting this because now the error is also there outside of Dropbox. Probably some filesystem race.

  • taneishavirgo Taneisha Mitchell 🇯🇲in🇩🇪 (@taneishavirgo) reported

    @HackingGavin I get the spokesperson for the govt calling it a server, but why do we when we know it’s literally just storage space. Not far from what Dropbox or OneDrive is. This one was just free for public access. Do we call these type services servers?

  • jspahrsummers Justin Spahr-Summers (@jspahrsummers) reported

    @nicklockwood @steipete The issue, briefly, is that when Dropbox encounters a sync conflict, it moves files aside. This causes issues if it chose mismatched versions of different objects (files) in the .*** directory. My recommendation would be, just move the repos out. They're already synchronized.

  • natension nathan 💻 chpmnk.de (@natension) reported

    @SimonGronborg That seems oddly familiar! I also shared the code and website assets via dropbox. And uploaded everything to the server via Filezilla. No version control. Simpler times. But also horrible to think about nowadays

  • TheCellStudio Colin C. (@TheCellStudio) reported

    @DropboxSupport Help me out here, since Friday the Mac OS Dropbox App times out on indexing files and new uploads. Is ver V116.4.368 having indexing issues again as reported by users 4 weeks ago? Your ZenDesk reps are giving me troubleshooting I've already done. Ticket #12082573

  • tweets_so_fresh collin (@tweets_so_fresh) reported

    @rbranson hah thank you.. your tweet when that happened wasn't the impetus for this one -- i just don't think it's worth someone being interrupted by an email from dropbox about it. i wish there were a checkbox where you could just say "keep this on the down low thx"

  • princess__bi Simon (@princess__bi) reported

    @hahaditto remove the knife from your house today or it will keep attracting bad vibes without anywhere to put them (your dropbox is full) and ruin your life D: broken knife (especially your main knife) is an omen for strife or division with colleagues so that sort of checks out

  • Carter__7 Carter (@Carter__7) reported

    @Sodge1885 @CxzzaHD Mate mind if your phones not jail broken it stops working after a while so get one where you can back your saves up to Dropbox!

  • sfranklin_co Shawn Franklin (@sfranklin_co) reported

    @miksullivan i had this same problem (on M1 mac mini) and this seemed to fix the problem. right click > quick actions > customize > finder extensions > enable dropbox extension.

  • cryptodavidw David Wong (@cryptodavidw) reported

    Dropbox has really failed hard, hard! For pictures. Been using google photos for free for years and it’s just so good and so cheap in comparison that I see no reason to use clunky (and slow to upload on phone) dropbox anymore (at least for photos)

  • TheLegalCliche The Legal Cliché (@TheLegalCliche) reported

    Turned ON FileVault encryption because why ******** did the company issue not have this on smh. If I’m gonna bring this work laptop into my private Dropbox-like scheme so I don’t have to fuss around for desktop wallpaper, I demand it be a secure device.

  • Diabeartes Democrat Abroad (@Diabeartes) reported

    @DropboxSupport Many, many questions! Working with your support team to resolve several issues with latest versions.

  • dalzielellis Dalziel Ellis (@dalzielellis) reported

    @Dropbox What the hell have you done to the Dropbox I used to use with such ease??? You have now made it complicated, awkward and long winded! Don’t fix what ain’t broke is the saying! Very very disappointed. I will look for another system as Dropbox is now ridiculous! 🤬🤬🤬 Dz

  • YesShesGotMoxie Kristin Grady #BLM (@YesShesGotMoxie) reported

    I'm so ******* frustrated I'm ready to break down crying again. My mom is the only one who offered to watch the video of the cops and I can't figure out how to explain to a 62 year old how to setup a Gmail. Dropbox is just on the friggin moon, so that's out. I'm so not okay.

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