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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paramaribo, Paramaribo 1
Bogotá, Bogota D.C. 1
Auxerre, Bourgogne-Franche-Comté 1
Salt Lake City, UT 1
Madrid, Madrid 1
Conneaut, OH 1
City of London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • erotiqlibrarian
    Miranda Fernandez 📍ELP (@erotiqlibrarian) reported

    I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

  • EvanOtero
    Evan Otero (@EvanOtero) reported

    A decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. 
They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.

  • Jody28391214234
    Jody (@Jody28391214234) reported

    @sarahadams @BenghaziAttacks @BentonDave28405 Same with me Sarah - running into trouble trying just to get the report from DropBox. Help.

  • Peace_Grenade81
    The Redeemed Artist (@Peace_Grenade81) reported

    If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

  • Kuramichan7
    Kuramichan (@Kuramichan7) reported

    Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

  • swyx
    swyx 🇸🇬 (@swyx) reported

    dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

  • 11B_GWG
    11B_geek_w_gun (@11B_GWG) reported

    @wtfcetialpha5 @sarahadams @Dropbox I'd argue a self-hosted ssh server and DDNS service is more "free" depending on your technical ability to setup. But there are advantages to Proton Drive. Both are viable solutions.

  • latinaqtvk
    latina🌹🌺🌸 (@latinaqtvk) reported

    Who’s down to get my mage Dropbox for 5$ today 📍

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston got rejected by every major VC in Silicon Valley. Today Dropbox is worth $8B. Here's the pivot that changed everything. 2007: Houston was a frustrated MIT student who kept forgetting his USB drive. His solution? A file-syncing tool called Dropbox. The problem: VCs couldn't see the market. → "There's already FTP and email attachments" → "Why not just use a USB drive?" → "The market is too small" Paul Graham at Y Combinator was the only one who got it. But even he made Houston prove demand first. Houston's genius move: Instead of building the full product, he created a 3-minute demo video showing Dropbox syncing files across devices. The video went viral on Digg. Sign-ups jumped from 5,000 to 75,000 overnight. Suddenly VCs were calling him. The lesson: When investors can't see your vision, show them your customers instead. Product demos beat pitch decks every time. What's the best way you've seen a founder prove market demand before raising?

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

  • zachrose51
    Zach Roseman (@zachrose51) reported

    @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

  • infuse
    Infuse (@infuse) reported

    @Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?

  • 0xlelouch_
    Abhishek Singh (@0xlelouch_) reported

    Super chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

  • rubelr44
    Red (@rubelr44) reported

    you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

  • PatrickDanielAl
    Patrick Daniel Alpha (@PatrickDanielAl) reported

    Instead, I point Claude at the shared Dropbox link. It reads the folder structure, finds the right product, and drills down into the High Res image folders automatically.

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