Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • TomALloyd Tom Lloyd (@TomALloyd) reported

    @notalentscribe @basecamp I don’t use OneDrive, but I do use Dropbox, so it might be the same issue with syncing

  • EvieDarcy E. V. Darcy (@EvieDarcy) reported

    @DropboxSupport That's seems long winded and also a no-no as I'd have to repay to upgrade as you don't do partial refunds. If I turn off auto renewal would this mean I'd be able to change my currency on my next renewal date? Guess I'll be stuck with mailchimp emails until you fix this oversight.

  • gizmoguy100 Alex F (@gizmoguy100) reported

    Update: in-ticket @DropboxSupport says it's intended behaviour. I have just used @PortSwigger @Burp_Suite to prove that my problem is a UI/backend bug. Sorry for the salty email, DBX, but... don't be wrong in the first place.

  • tom_forsyth Tom Forsyth (@tom_forsyth) reported

    @FreyaHolmer Explorer plugins like Tortoise or Dropbox? Sometimes they like to ping internet servers, and if the server is down they can have very long timeouts.

  • ederson_melo Ederson Melo (@ederson_melo) reported

    @DropboxSupport Do you understand my problem?

  • kwaryu Luca (@kwaryu) reported

    @RZRBF Its because of dropbox and the stupid trial i had to delete my acc because the files and the songs werent working for the carrds and i made a new acc but i can fix it Its just dropbox

  • JFearn9 JFearn96 (@JFearn9) reported

    @Dropbox Better questions: Where are the cheat codes? How do I report a glitch? How do I revisit the tutorial? What are the win conditions? Are foetuses that die from miscarriages technically speedrunners? How do I log out? Where's my menu?

  • gujjuchookro Saagar India (@gujjuchookro) reported from Mumbai Suburban, State of Mahārāshtra

    @KotakCares @KotakBankLtd cheque in bank for credit card no clue about clearance DROPBOX issue

  • JustBetter__ SlidersOffline | Mind to retweet my pinned? (@JustBetter__) reported

    @dynamitextnt_ You'll also want to close down bandwidth-intensive programs to ensure you have enough bandwidth to stream smoothly. Pause downloads (such as game updates) that may be running in the background and turn off background updating programs like Dropbox

  • seanrichardryan seanrr (@seanrichardryan) reported

    dear dropbox, You are terrible. sincerely, sean ryan

  • B_Darzzz Brady Darragh (@B_Darzzz) reported

    Anyone else having issues with @Dropbox right now? #postchat

  • joelcloralt Joel Cloralt (@joelcloralt) reported

    @baratunde @Dropbox Carousel, Mailbox, now Showcase.... how long until Paper gets shut down?

  • garethpjohnson Gareth Johnson (@garethpjohnson) reported

    @Rubberbandits Just spent the last month solving this issue. 60gigs of ‘OTHER’ that I could not get rid of. Full hard drive format and reinstall. Used Dropbox to store files in cloud. Only sync what I need now.

  • JaviTaiyou Javi Taiyou (@JaviTaiyou) reported

    @ohsat_games Oh the fps marking is from KEGA. I'm using Mac and I have to emulate all this through Dropbox which makes it reaaally slow (I had Exodus running on the background too which kills the performance really). This should be doing 60fps as of now, but VR really runs at 15fps!

  • MMIMAXMM MimaxM (@MMIMAXMM) reported

    @DropboxSupport Android app stopped autosaving pdf documents opened with Adobe app. Please fix. Already reported thru app store.

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