Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Greencard74 Yves Eugène 🏳️‍🌈 (@Greencard74) reported

    @DropboxSupport my search bar function is not working at all. I’m not sure how to fix this on a Mac

  • ldkgebot George Bot (@ldkgebot) reported

    I love Dropbox because I have a fav-ing problem.

  • FrontlineFire Matthew Leigh (@FrontlineFire) reported from Vancouver, British Columbia

    Google Drive is such a terrible service. Dropbox set the standard and OneDrive did it better.

  • galaxies_united UnitedGalaxies (@galaxies_united) reported

    Hey where can I post up my mood boards for my fic so they're visible on AO3 on mobile? I'm using Dropbox right now and it's not working.

  • bigtco7 Bigtco7 (@bigtco7) reported

    @EZ_E4SHO @investvoyager @Xlightingtheway What are you talking about my Original issue was that I had a joint account with my wife and they needed additional information to the dropbox to confirm that I was on the account

  • JichaMan1974 Tiger Daddy (@JichaMan1974) reported

    yay! already one really good thing about the new computer is that dropbox doesn't seem to slow it down at all. my last computer when I installed dropbox, and it did its first sync, and download, it slowed down windows explorer. but on this one that doesn't happen.

  • mpk Mike Knell (@mpk) reported

    I just got email from Dropbox expressing sadness that I haven’t used Dropbox for ages, and telling me that if shortage of space is a problem then I need to only follow a few simple steps to receive a free storage boost of… 250MB! This may be why I stopped using Dropbox.

  • dustinjswatson DUSTIN J. S. WATSON (@dustinjswatson) reported

    sorry to be serious on main, but boarding up the allston post office forever was one thing... and shutting down music venue great scott was another thing... but removing the blue public usps dropbox from in front of the former great scott that i personally use to send things?? ow

  • SuhailAshour Suhail Ashour (@SuhailAshour) reported

    @DropboxSupport Dear Dropbox my account is disabled i do not know Why? how can i fixed this problem ?

  • fscinico Francesco Scinico (@fscinico) reported

    @DropboxSupport SmartSync is broken. 1. Even with SmartSync on, PC runs out of space. 2. When Dropbox is uninstalled, PC is still out of space. Not cool.

  • viprose9 البرنس (@viprose9) reported

    @DropboxSupport Could someone from your teams help me please,, am facing problem in sign in

  • dpatil dj patil (@dpatil) reported

    @tw_killian It's so slow, it can't be used for collaboration. Back to Dropbox!

  • monicabyrne13 Monica Byrne (@monicabyrne13) reported from Durham, North Carolina

    @johnbrier I did have it backed up to cloud! And that would have been the next go-to. The problem is that Apple only lets you back up one user profile, and I have two (one for writing and one for everything else). I’m thinking I’ll back up the latter with Dropbox from now on.

  • SpydaTEK El Papa Bass (@SpydaTEK) reported

    I never had an issue with @Dropbox till earlier this week. They keep trying to pin a very obvious account/site error on me and it’s been very frustrating experience.

  • JSeligmann Joel Seligmann (@JSeligmann) reported

    @timyoung This is terrific, but how come you don’t even answer a lowly user who is having a problem with Dropbox?

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