Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • TrippyChic11 JT Trixi (@TrippyChic11) reported

    @DropboxSupport - the site is down but the status says it's operational. I've used 3 different browsers . Can't get on

  • randiftw random alien 👽 🛸 (@randiftw) reported

    .@Dropbox is down on a Monday. 😬 right as I need it

  • GothIvysaur 🖤💚Ivy💚🖤 $5OF (@GothIvysaur) reported

    Trying to save up for a house down payment, so I'm gonna make a huuuge dropbox of all my content, ever! Stay tuned ;)

  • JoinBeatConnect BeatConnect (@JoinBeatConnect) reported

    Dropbox seems to be having some issues. If you can't download the beat sample just message me!

  • TheJonGordon Jon Gordon (@TheJonGordon) reported

    @Dropbox I cannot access my files. I keep getting Error (500) no matter what browser I use. Your status page says the site is operational. I have a presentation for work in 45 minutes and need my files immediately.

  • FBonomo Frank Bonomo (@FBonomo) reported

    @DropboxSupport I'm not getting anywhere with the support agent who has tried to assist me but lacks an understanding of our problem. Support is taking too long and is disrupting our business. Can someone help?

  • MaherJohn Environmental and Housing Justice Attorney (@MaherJohn) reported

    @DropboxSupport Useless. Fix your customer support. Do I have to physically knock on Sergey's door to get Dropbox access?

  • MaherJohn Environmental and Housing Justice Attorney (@MaherJohn) reported

    @DropboxSupport Dropbox has failed me. Tech support and customer service are designed to prevent contact. For unknown reasons I can not sign in and my account seems to have disappeared. Send a direct line to a tech.

  • PeterVannPhotos 🌊The_Lensman📸 (@PeterVannPhotos) reported

    @DropboxSupport I'm getting a 500 error even if I try to go to support to report it

  • NikkiRainne Nikki Rainne 🍰 Birthday Month (@NikkiRainne) reported

    @Dropbox was working fine until 8 minutes ago. now I can't access anything and I just get a 500 error 👀

  • lyssiebae pawg princess ❥ (@lyssiebae) reported

    is dropbox not working for anyone else??? #sellingcontent #buyingcontent #nsfwtwt

  • sotin88 Andrés Soto (@sotin88) reported

    @DropboxSupport Is dropbox down? Need to access files

  • JaredSpink Jared Spink (@JaredSpink) reported

    @Dropbox is your site down? I can’t seem to access anything, not even customer support.

  • lemice Lois E Laine 🌻 (@lemice) reported

    @DropboxSupport Is Dropbox down? I can't access the site.

  • VioBarks Vio (@VioBarks) reported

    @Jagsyfox Where do we submit the evidence? FTP server or is Dropbox okay? xxx

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