Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Corbera, Comunitat Valenciana 2
Mexico City, CDMX 2
Comalcalco, TAB 1
Bari, Puglia 1
Barcelona, Catalunya 1
Córdoba, Andalucía 1
Granby, QC 1
Islamabad, Islamabad 1
Pompano Beach, FL 1
Peterborough, England 1
St. Louis, MO 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • AliSaeeed_ Ali | Webflow Developer (@AliSaeeed_) reported

    @locaseco Nice! I have it hosted on Vimeo but it’s still poor quality. Also had it from Dropbox. Slightly better but too slow. What would you recommend Luke 🤔

  • RobynJWright Robyn Wright (@RobynJWright) reported

    All of the databases that we created are on Dropbox, and we also have instructions on our Github for using Amazon Web Services to create a server instance with enough RAM to run our largest database. Please reach out if you have any questions!

  • SChostetler Steve Hostetler (@SChostetler) reported

    I canceled a dropbox subscription last year, but was just billed $127 to renew it. I submitted a help ticket, and they told me to login to the admin portal. I no longer have that option. The account has been downgraded. What now @DropboxSupport?

  • Rinimiki Rini 🐇 Bunny Vtuber (@Rinimiki) reported

    @intrinsic75 Yeah I ended up giving up and doing the "Roguelike and Adventures" mod pack but the dropbox setup option I had - I'd click, add to server, start setup, doesn't exist. I'd just get lost haha. I just want mods that have cooking, building, bonsai trees, and adventuring. :];;

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @nicksummy Hi Nick, we’re sorry to hear you’re having the same issue. If you’re seeing an error message, when trying to access the Dropbox website, feel free to send us a screenshot, and we’ll have a look. Thanks!

  • historivist dread & circuses 🕸 (@historivist) reported

    @LisaRickey That was what I thought at first, so I contacted Dropbox and they said the service doesn't compress images. The uploader tried email and had the same problem. The files are massive but the resolution low. It is wilddd

  • cindy_nash13 Cindy Nash (@cindy_nash13) reported

    @DropboxSupport @dfwguy00 It's also down for me in the Twin Cities. The app won't sync, and I can't access via the web.

  • real_sam_adam sam adam (@real_sam_adam) reported

    @Dropbox your mac implementation is broken and all the users who relied on it are now totally shafted. You can add folders which are not synced. You can change files which are not synced. You ****** up big style. What a disaster.

  • RaeCrothers Rae Crothers (@RaeCrothers) reported

    @DropboxSupport Thanks for your non-help on this. Light bulb finally went on that I could probably install the DB app on the PC side and, yep, that solved my issue.

  • nicksummy Nick Summy (@nicksummy) reported

    @TrueCrimeTroy @Dropbox @DropboxSupport Down for me on Mediacom in Iowa. Not sure about the app but the website is unreachable.

  • davidjwood David Wood (@davidjwood) reported

    @geofftech I can do this with my Sony cameras - FTP to a server on my phone, sync app on the phone to transfer the files to Dropbox.

  • real_sam_adam sam adam (@real_sam_adam) reported

    @Dropbox you think its nothing? You think you can treat peoples data as if its irrelevant? Seriously, dont bring out updates that dont work. You deserve to close down - this is a trust issue. ******* dont trust you any more. Plenty more companies out there - you idiots.

  • gmiddleb George Middlebrooks (@gmiddleb) reported

    After I did so this morning, my files in Nova no longer automatically mark for publishing to server after I save changes. I can manually mark / publish, but that's not fun, obvs. I tested this on my other Mac, on which I hadn't yet upgraded Dropbox, and publishing behaves ok…

  • Dave_AllRighty Hunter Biden’s Life Coach (@Dave_AllRighty) reported

    @DropboxSupport Is Dropbox having problems? Have 2 small files stuck syncing, restarted, still stuck. All other apps working fine.

  • rathor_faraz Asian Iq (@rathor_faraz) reported

    @DropboxSupport I need help with my Dropbox account my issue is that the email which I initially used to sign up many years ago has now been deactivated so is there a way for me to update my email thanks a-lot.

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