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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paramaribo, Paramaribo 1
Bogotá, Bogota D.C. 1
Auxerre, Bourgogne-Franche-Comté 1
Salt Lake City, UT 1
Madrid, Madrid 1
Conneaut, OH 1
City of London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • MuneebNaseem
    Muneeb Naseem (@MuneebNaseem) reported

    The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

  • RobotDoggy69
    Simon Bates (@RobotDoggy69) reported

    I don't know what's going on with Dropbox and my Mac at the moment, but it just won't stay running. I assume it's another apple update that's causing this headache. For two such big firms to give its clients such problems is seriously ****** up.

  • RalKThar
    Ral K' Thar (@RalKThar) reported

    There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

  • tushar_kaw
    Tushar Kaw (@tushar_kaw) reported

    Which company has the best software ecosystem? Microsoft Google Apple Zoho Or the open web (Notion, Dropbox, OpenAI, etc.) One login. One ecosystem. Everything you need to work. If you had to choose just one stack to run your entire life and business, which would you pick and why?

  • Jody28391214234
    Jody (@Jody28391214234) reported

    @sarahadams @BenghaziAttacks @BentonDave28405 Same with me Sarah - running into trouble trying just to get the report from DropBox. Help.

  • 0xlelouch_
    Abhishek Singh (@0xlelouch_) reported

    Super chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

  • aakashgupta
    Aakash Gupta (@aakashgupta) reported

    In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

  • mhartl
    Michael Hartl (@mhartl) reported

    For the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Google will crush you" → "No one will pay for file syncing" But Houston had spotted something others missed. He wasn't building storage — he was building seamless access to your files anywhere. The 76th VC was Sequoia. They led his Series A. What changed their mind? A 4-minute demo video. Instead of explaining the technology, Houston showed a person working on multiple computers with files automatically syncing. The use case was instantly clear. That video got 75,000 signups in one day. More importantly, it proved demand before building the full product. Today Dropbox is worth $8B+. The companies that rejected them? Most don't exist anymore. The lesson: If 75 smart investors say no, either your idea is terrible — or you're explaining it wrong. What's the most rejections you've gotten before someone said yes?

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston got rejected by every major VC in Silicon Valley. Today Dropbox is worth $8B. Here's the pivot that changed everything. 2007: Houston was a frustrated MIT student who kept forgetting his USB drive. His solution? A file-syncing tool called Dropbox. The problem: VCs couldn't see the market. → "There's already FTP and email attachments" → "Why not just use a USB drive?" → "The market is too small" Paul Graham at Y Combinator was the only one who got it. But even he made Houston prove demand first. Houston's genius move: Instead of building the full product, he created a 3-minute demo video showing Dropbox syncing files across devices. The video went viral on Digg. Sign-ups jumped from 5,000 to 75,000 overnight. Suddenly VCs were calling him. The lesson: When investors can't see your vision, show them your customers instead. Product demos beat pitch decks every time. What's the best way you've seen a founder prove market demand before raising?

  • SheWhoCarries
    Gretchen Casey (@SheWhoCarries) reported

    @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

  • DivyanshT91162
    divyansh tiwari (@DivyanshT91162) reported

    The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

  • blackboxrms
    Blackbox RMS (@blackboxrms) reported

    Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

  • swyx
    swyx 🇸🇬 (@swyx) reported

    dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

  • ThaiKumar
    Pradeep Kumar Xplorer (@ThaiKumar) reported

    Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

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