Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOtherTracy Tracy (@TheOtherTracy) reported

    So, after help from multiple people, I appear to be having an issue that others cannot replicated. I talked to the person who's sending me the files and we're switching to Dropbox.

  • SurvivalFirst Fadi Bitar (@SurvivalFirst) reported

    @DropboxSupport i have a nagging suspicion that the Dropbox app has serious issues on the new M1 (Pro) chips. I've been waiting for *days* for Dropbox to be done syncing and it keeps getting stuck on individual files. My other computers sync just fine on the same connection.

  • Urquwill Will Urquhart (@Urquwill) reported

    @DropboxSupport Still waiting on support to fix this, 3 hours later

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @martinmacmahon @CityNewsVAN Somewhat massive information incoherence internally in B.C. & in fed gov & externally between them. All need to have a common info cycle to help track the problems: Gmail & Safari or equivalents & Word-Dropbox-Twitter. Gov analysts need to know their tools.

  • bhavnasarkar bhavnasarkar (@bhavnasarkar) reported

    @DropboxSupport The link and start watching the videos. But since Thursday, this playback, jumping of the audio and other such issues are taking place.

  • 7blackblades camera boi v2 (@7blackblades) reported

    looking for an alternative to dropbox for video/delivery dropbox is slow as HELL

  • twainrichardson Twain Richardson (@twainrichardson) reported

    @aduzsardi @binyamintoo @restlesspix For sync, I have a utility on my QNAP that will sync the files to and from Dropbox. Then I go to the web and pull the link. For Drive, I use Transmit, I refresh and new files are there, I pull them down and if I want to upload I just drag a file to the folder I want to upload to.

  • lucyycheyne Luc (@lucyycheyne) reported

    why is my dropbox suddenly incredibly slow at uploading files

  • ctmask111 CT Mask (@ctmask111) reported

    @USAndHyderabad @USAndIndia having been trying to get a Dropbox appointment in India. Please do not lock accounts if we login multiple times. The reason we are logging that many times is due to limited availability of appointment slots

  • c00lsam Samir Pathak (@c00lsam) reported

    @USAndIndia @USAndMumbai please allow us to try multiple times to book appointment when error occurs. Trying to book dropbox h1b appointment since 6 months, everytime it throws error while booking when slots gets available.

  • ChristinaMets15 what a Metstake🏳️‍🌈 (@ChristinaMets15) reported

    @dukeletore I had a Samsung galaxy (MetroPCS). the main issue is YES I can download Google photos and Dropbox and all that but when I go to add a picture on, say, Twitter I can only access photos locally. There’s no option to search and import from google photos or other apps which existed

  • Gaslight55 John Merrill (@Gaslight55) reported

    @MrNukemCocaine Great work on this thread...I hope you can create a Dropbox or download file to save all this before you’re shut down too

  • OllieBrkr Ollie 💉💉 (@OllieBrkr) reported

    @adamconder I'm so pissed. I have to resync hundreds of GBs of data now and I still don't know if I can exclude folders. I had the same issues when "Backup and Sync" was released. I'm very tempted to switch to Dropbox or an alternative now.

  • dejaismyname Déjà the Optimist (@dejaismyname) reported

    Having upload issues! Why won't Dropbox let me play my music video? I download it and it won't play either.

  • b05crypto Brad - Host MissionDeFi.com Podcast 🧢 (@b05crypto) reported

    I really am having a very difficult time understanding why it is the only option and why icloud or even dropbox of Google drive or anything else isn't available. If I can't reliably use mobile, then really makes it half an application. Thank you for creating it, but please fix.

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