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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Case_Portman
    Case Portman (@Case_Portman) reported

    @RookTKO @_BrunoBRS OH don't get me started hah! I recently made the move over to OneDrive, Dropbox is nothing but problems for me these days! This form of backing up was from last year, all about that Source Control nowadays. 🤓

  • argujose
    Jose Arguello (@argujose) reported

    @DropboxSupport I have tried with all that options. I changed my phone number and country where I am living. I don't remember to have any emergency backup code, I don't have a backup phone number, I don't have another device to login in Dropbox

  • ianholmes
    Ian Holmes (@ianholmes) reported

    @DropboxSupport Hi, thanks, yes that was the link I was using. I was able to resolve the problem (with help from your support specialist on chat) by installing the latest beta of Dropbox from a different link. My Mac has an Apple M1 chip in it, not Intel, and this requires the latest beta.

  • andrewbanonis
    Andrew Banonis (@andrewbanonis) reported

    Dropbox is easily the shittiest product ever and the biggest scam in the world, absolute terrible product and company

  • AbzSolkar
    Abz Solkar (@AbzSolkar) reported

    @DropboxSupport I am sharing a folder with 2 users both are on the basic account. One of them can access the folder with no issues but the other person keeps getting a not enough storage error. The folder is 4GB but I don’t see how one can access and the other can’t.

  • XinchengQiu
    Xincheng Qiu (@XinchengQiu) reported

    @pablo_guerron Hi Pablo, the dropbox link to the paper seems broken

  • AhmedShakir_
    Ahmed S. Hammood (@AhmedShakir_) reported

    August 23: Email got hacked at 2 PM, Server got hacked at 3pm , website got hacked at 3pm, Dropbox got hacked at 6.42pm. August 24: My phone suddenly froze and not functional anymore at at 3PM.

  • ianholmes
    Ian Holmes (@ianholmes) reported

    @Dropbox your installer crashes without error or explanation on my new MacBook Pro (13” M1 2020, macOS Big Sur 11.4).

  • argujose
    Jose Arguello (@argujose) reported

    @DropboxSupport Dear Dropbox Support, i've problems to access my account. I lived in Lima, Peru but at this moment I live in Miami, FL. So, I can not receive the code that you are sending to me to the old phone number. I've a new USA phone number and I need to use Dropbox with it

  • blueskyvideoguy
    Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    @DropboxSupport iphone backup of photos has stopped - saying needs permission granted but it already has been. How do I fix this?

  • ToddJAwesome
    Todd Awesome (@ToddJAwesome) reported

    In a world with Google Drive, why does @Dropbox exist? It's terrible.

  • cramdesign
    matt cram (@cramdesign) reported

    Hey @Dropbox. My TXT files don't line wrap when previewing on the web. Is there a way to fix this. Thanks!

  • GoodNotesApp
    GoodNotes (@GoodNotesApp) reported

    @EwoutGoudsmedt Sorry about that. We're afraid it's just a temporary error of the Dropbox-Files integration. Can you try updating your Dropbox app and restarting your device?

  • jettgalindo
    Jett Galindo (@jettgalindo) reported

    @Dropbox .@Dropbox, please fix your Chrome Extension. How hard is it to include a search function? We use Dropbox extensively so we sift through thousands of files. Having to hit "NEXT" one page at a time is incredibly cumbersome, and not intuitive at all for business use.

  • samaveryquinn
    Samuel Avery-Quinn (@samaveryquinn) reported

    @smithmj303 I use Dropbox. It means a couple extra steps when saving or opening a document but I had too many issues with OneDrive failing to sync documents.

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