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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paramaribo, Paramaribo 1
Bogotá, Bogota D.C. 1
Auxerre, Bourgogne-Franche-Comté 1
Salt Lake City, UT 1
Madrid, Madrid 1
Conneaut, OH 1
City of London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • BlakeHer_on
    Blake Heron (@BlakeHer_on) reported

    @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

  • joachim_voth
    Joachim Voth (@joachim_voth) reported

    @DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?

  • Lars_Alister
    Lars Alister 💖🔜Anthrocon & Littles Jamboree 2026 (@Lars_Alister) reported

    Wait a ******* moment she sold the movies she was asked to take down on Dropbox? Without consent or knowledge of the other person? If a man had did that we would be having conversations about him being dangerous or a predator. About how he is a consent violator. So where is the accountability!!!

  • ColinTurnerTN66
    Colin Turner (@ColinTurnerTN66) reported

    @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

  • ryanlpeterman
    Ryan Peterman (@ryanlpeterman) reported

    Top 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.

  • ThePageform
    Pageform (@ThePageform) reported

    Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.

  • ashmath34
    Ashley Mathieu (@ashmath34) reported

    @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

  • Holmyverse
    Dan (@Holmyverse) reported

    @FinanceDirCFO But rather "subprime AI", right? SaaS stocks go down because people don't get business, and think that Dropbox, LinkedIn, Spotify, Office 365, Slack, Netflix, Instagram etc. will go out of business simply because "anyone can vibe code their own version".

  • OlalekanOR
    “Ijebu Tax” (@OlalekanOR) reported

    @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

  • LagoonLabsMv
    Lagoon Labs (@LagoonLabsMv) reported

    Dropbox founder Drew Houston is stepping down as CEO, moving to executive chairman. Stock dropped 2.3% on the news. His next move? He's eyeing the AI space - 'credit card alerts for my Cursor token spend.'

  • Visoft
    Damien White (@Visoft) reported

    User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

  • VISportsTalk
    Isha (@VISportsTalk) reported

    @DropboxSupport @DropboxSupport Now I cannot even remove editors to folders. The Whole system is down

  • DivyanshT91162
    divyansh tiwari (@DivyanshT91162) reported

    The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

  • RDecrypto
    Robert DC🛸🦾 (@RDecrypto) reported

    5/ Cursor turned down SpaceX's $60B offer. Now valued at $50B. 2 years ago: an open-source side project. Today: worth more than Dropbox + Slack + Pinterest combined. AI dev tools: biggest opportunity or biggest bubble in tech? What did I miss this week? 👇

  • abelianraisin
    obtuse goose (@abelianraisin) reported

    @suchenzang Entire value prop is doing a lot of heavy lifting here everything gcp/aws/azure does can effectively be done in a budget manner by its customers. Dropbox storage similarly (granted it's market cap is way down but still it is a viable business) I have no dog in this fight fwiw

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