Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • SeveraSnape Katy Todd (@SeveraSnape) reported

    @DropboxSupport Thanks so much, it was a me error. I've fixed it. Somehow it was shared with some other thing so I had to remove access.

  • dbarstad dbarstad (@dbarstad) reported

    @josh_odgers You calculator link (DropBox) is offline or broken. You able to fix or re-post?

  • JamesFallows James Fallows (@JamesFallows) reported

    @reed80184850 @AppleSupport Hi Kay -- Yes, made a Time Machine backup one hour before turning the computer in. (Also data in Backblaze and Dropbox.) Problem is that the Time Machine restore persistently fails.

  • TomStDenis2 Tom St Denis (@TomStDenis2) reported

    @Dean_Winnipeg 2/ so my Dropbox account could be hacked nuking my primary live sync and I'm fine. Up to 2 of my manually synced drives could die and I'm still fine. My house could burn down and I'm still fine. That's backing up.

  • internet__emo 𖤐 (@internet__emo) reported

    to my buyers who bought my dropbox would y’all have an issue if i added feet pics to it?? some of these other buyers making sure EVERYTHING in it (not judging)

  • PaulRobustelli Paul Robustelli (@PaulRobustelli) reported

    @diego_taquiri @DartmouthChem Just realized this was an issue. I'll move them over to dropbox now.

  • ed_edwardson Steve (@ed_edwardson) reported

    @Simon818 @jaybird110127 @Dropbox Astounding that despite this feature having been around for approximately a decade, they still haven't bothered to fix it.

  • MyCoursesTWU Status (@MyCoursesTWU) reported

    Dropbox- Dropbox is reporting the service issues have been resolved. Sep 13, 2022 @ 8:44 PM CDT.

  • MackemFox Mackem Fox (@MackemFox) reported

    @ShaneWoodhouse3 Just set up a couple of emails Shane1 at gmail(or email of choice), Shane 2, shane3 etc. Then use each email to set up a different dropbox, onedrive, google drive! Remember to write down all the bloody passwords though!!!

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @hughker Winston, if you've logged a ticket that we can look into, please send over the ticket ID. As far as the Dropbox desktop app is concerned, have you tried playing with the Selective Sync settings to manage the file count syncing on your device, if this is the issue?

  • Simon818 Simon J (@Simon818) reported

    @JamesScholes @Dropbox But occasionally something will break and just remain untouched for years. I think rewind was that way for a while, as were a couple of other things on the website. So I don't really understand what's going on there. But I have issues with them that go way beyond accessibility.

  • BethanyaWill Bethany A Williams (@BethanyaWill) reported

    Is your search broken @Dropbox ? I'm having trouble on the site

  • corrinee_c corrine (@corrinee_c) reported

    @DropboxSupport I’m having trouble viewing all the photos I upload on Dropbox and I can’t seem to connect to an actual person on the support page to solve this problem. How I can send an email or something?

  • _WagnerG_ Gary A. Wagner (@_WagnerG_) reported

    @Andrew___Baker Yes, if the files are located on dropbox. When I stored the files locally, the issue disappeared.

  • tranzman77 Blake Lewis (@tranzman77) reported

    tomorrow i need to focus on signing into dropbox on the new machine ensuring that my doc files don't give me error messages like when i bought the laptop from cash converters. my counsellor from manchester ended up visiting to resolve that one and even then the machine's no good.

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