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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
Belém, PA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • jpellis2008
    Jay Pellis (@jpellis2008) reported

    So setting up a laptop for an older individual and she needs some docs backup. Was thinking dropbox even though she has a gmail account since I myself have always had issues with the google drive desktop app, mostly with it not properly exiting when shutting down windows.

  • baratunde
    Baratunde (@baratunde) reported

    @Dropbox I have the beta as I mentioned in my tweet. I can’t get Smart Sync to function properly and am asking if that’s a known limitation of the beta or something I might be able to fix. Thanks @DropboxSupport

  • TacosAndBeer716
    David (@TacosAndBeer716) reported

    @FuntCaseUK Dropbox has been reliable for like 15 years never let me down

  • Deepakpkgupta
    Deepak Gupta (@Deepakpkgupta) reported

    @DropboxSupport When i am trying to sign in to my dropbox or gmail account, it's saying account doesn't exit. I had so many things and pictures in my dropbox account and that email is also right. I can't sign in. Please help me out. That data is important.

  • BridgetAyers
    Bridget Ayers (@BridgetAyers) reported

    @DropboxSupport I have a link sharing ban my first in 11 yrs. I was told it was a bandwidth issue that would last 24 hrs it's been week. I have a marketing company, no copyright issue or inappropriate content. I reduced file size, deleted all shared links, still can't share.

  • Mr_Fancipants
    organize your community (@Mr_Fancipants) reported

    @LoraxoftheLeft I can’t remember the login to my old Dropbox that has it.

  • nanaslugdiva
    Barbara Smith (@nanaslugdiva) reported

    Dropbox sent me this wild email about how to use their service to "declutter like a pro" when their service is part of the problem. I cannot do robust searches in Dropbox and this has really become a problem as I having been using them for over a decade.

  • Yusufadamu22
    Danielle Kristen (@Yusufadamu22) reported

    @Deepakpkgupta @DropboxSupport Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (V6TECH) on Instagram by a friend and they help me fix my account back

  • npseaver
    Nick Seaver (@npseaver) reported

    @jathansadowski Having looked into this occasionally, I can never figure out which readers 1) support syncing with a big Dropbox folder in a not-terrible way 2) produce normal PDF annotations (i.e. editable on another computer, not an image layer)

  • evanphx
    Mx. Evan Phoenix 💉💉🎉 (@evanphx) reported

    @baratunde @Dropbox Yeah, I turned Smart Sync on by default and it seems fine? I’ll admit I don’t tax Dropbox very hard on the regular though. It’s running under Rosetta. Lots of folks have had issues with Dropbox running under Rosetta, so you’re likely seeing the same issues. /cc @mitchellh

  • TheInvisibleMo
    Sheila Octaviano (@TheInvisibleMo) reported

    I use the dropbox because it is close and I don't have to worry about mail issues.

  • dave_smeg
    dave **** (@dave_smeg) reported

    @DropboxSupport Everything is working as far as I know. Was just having some trouble uploading multiple videos to someone's account.

  • sumitraiiam
    sumit rai (@sumitraiiam) reported

    @LiquidTextCorp One concern I have @LiquidTextCorp sync is periodically buggy and doesn't give confidence that I can rely on it for all my work to be saved without problems. There is also sync mis-match between devices that's a scare so I continue to save .itproj file in dropbox.

  • CraigGrannell
    Craig Grannell (@CraigGrannell) reported

    @mcelhearn Because Dropbox worked like garbage on one of my Macs, I was hoping to shift to iCloud Drive. Now I’m honestly concerned about having anything on there. Knowing this issue goes back to *May* last year is also deeply worrying. Seems like something someone should be writing up.

  • richarddmorey
    Richard D. Morey (@richarddmorey) reported

    @tkylebjorn @emilyldolson @googledrive I haven’t had any such issues with Dropbox, OneDrive, or Box. Box is weird with symlinks, so I typically use Dropbox.

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