Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    TeamSpeak—they’re all my best thing that I guess we got more than just kind of IT issues, you know, cloud-based, Dropbox

  • TerriBirdy TerriBirdy (@TerriBirdy) reported

    @DropboxSupport Need to get folder off of Backup and put it back into Dropbox folders. Error message when try to Restore or Download. 80GB of important photos organized by subject and year! Have chatted with support reps but can't help. Don't know how it got put into Backup! #Dropbox

  • IG_H8yH8 IG-HateyHate (@IG_H8yH8) reported

    @Billy1Kirby Just wanted to ask Failstar a few things about that: • How does the Discord link work (is it like a server dropbox kind of thing)? • What resolution & bitrate does Failstar render those BRB videos at? (I could use those parameters when rendering a video before sending.)

  • DoubleMklee MK Double (@DoubleMklee) reported

    @willricemusic @DropboxSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you

  • abuse_ch abuse.ch (@abuse_ch) reported

    @CCleaner @GoogleAds @Dropbox The article you are referring to is dated with January 17th. The google search I performed was today. So the problem of rogue ads on Google search abusing your brand is cleaely nod solved.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @AtomicOvermind Got it, the app has reached the up to date status now. With the update for MacOS, depending on the amount of files you have in Dropbox, syncing took some time to complete. You shouldn't experience further issues at this point, but let us know if anything else occurs.

  • schachin Kristine (@Schachin on Spoutible too) (@schachin) reported

    If I cannot share my files from my computer (that option has been removed), because you threw it all now in the needless unshareable backup folder I have no use for you. Fix it or I will have to find another service. @DropboxSupport @Dropbox #Dropbox 2/x

  • Pauli262 Pauli! (@Pauli262) reported

    @DearDara I haven't. If you use Dropbox to save & backup, there are far fewer issues. Drive, iCloud, & OneDrive don't always get along with Scrivener.

  • mountain_ghosts Beau Degas (@mountain_ghosts) reported

    lmao I tried backing up my dropbox directory using tar and it won't extract correctly. macOS tar just fully broken

  • schachin Kristine (@Schachin on Spoutible too) (@schachin) reported

    .@DropboxSupport I am so done with your constant issues. Can't find a way to share a folder, come back to the finder in MAC, and the entire dropbox menu is missing.

  • cathyraffaele Cathy Raffaele 🧧🐇 (@cathyraffaele) reported

    @schachin @Dropbox The help docs say you can disable your backup but I'm not sure if that will sort out your issue. Have you had any luck with contacting Dropbox support? If they can't sort it out, you could always go full nuclear and switch to a new Dropbox account.

  • mvsgrave andy musgrave (@mvsgrave) reported

    @DropboxSupport i’m getting an error when trying to log into business account. can’t use the live support without logging in. can you help?

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @Phil_Baty We have to factor in some key facts to assess the evolving competitiveness of the West. 1. West is terrible at information cycles. Teach all young people a deep info cycle until they have fully internalized it. Years & years. Google, Gmail, Word, Dropbox, Twitter, Discord.

  • NewWaveITuk New Wave IT Consulting Ltd. (@NewWaveITuk) reported

    @DropboxSupport is there an issue signing in on the web to Dropbox Business/Teams accounts? I get this error "Two-step verification text message couldn't be sent. <a href="/help/364">Help</a>"

  • thebigblindmus The Big Blind 2023 Showcase Out Nowww!!! (@thebigblindmus) reported

    Hey @Dropbox @DropboxSupport @DropboxSign I'm a blind user and I'm trying to make a contract through Dropbox Sign; but my screen reader can't read what I have to fill on each blank text gap... I only have 7 blanks with no title. Please fix it! Thanks. Mac/voiceover user.

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