Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • politeAF pottymouth (@politeAF) reported

    @bthill1013 External hard drive comes tomorrow, and I do have Cloud and Dropbox--which I initially thought may have been double backing up and causing space issues--but seems like it is the video editing destroying me. I currently cannot edit on my laptop anymore without it shutting down.

  • tmmahaff Tangela Mahaffey (@tmmahaff) reported

    @superblindman Do you have them stored somewhere on a local server? What do you mean exactly? Usually, when I put things in dropbox, or even in my documents folder, I have to upload the folder to the browser.

  • RMCMEDIA Fran Rowlatt McCormick (@RMCMEDIA) reported

    @DropboxSupport Hi there - I have a Dropbox account for Voltage TV productions. We have been trying to contact you as our whole system is down and all our production files are inaccessible. PLEASE can someone respond to our requests - the reference number is Ticket hashtag12347565

  • Blusling »Fyrae (@Blusling) reported

    @Moth182001 If you can, include footage of the problem happening or a phone recording of the calibrating screen if it happens there too. I usually put all of my footage and receipts into dropbox and shared the link in the email for extra proof.

  • prawnbot Prawn (@prawnbot) reported

    @oconnellhugh @jonathanhealy No one gives a flying about where the data is stored. Some may have issues as to why it was stored in first instance though? Does anyone know where their data is stored once it is in the cloud? Google, Facebook, TikTok, Twitter, Dropbox, Instagram? Answer, not a clue...

  • MsHannahAlmond Hannah Almond (@MsHannahAlmond) reported

    Hi @iMightyWolf . May I ask how you upload a photo/link a photo to my question on the crash on the run community page? I've tried adding a Dropbox link, Google photos link and they're not working and come up with a 403 status code error.

  • esalman Salman Mustafa (@esalman) reported

    @HeblingVieira I'm yet to face that issue- prob because I mostly work in remote. But this is very likely.. so the times I work on my laptop I try to keep dropbox sync turned off.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @ice_theshooter Thanks for getting back to us! Does the issue persist if you were to upload the files using the website via a computer device, or through the Dropbox desktop app? Also, does the issue persist if you alternate between Wi-Fi and cellular data? Thanks.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @ice_theshooter In this case, please uninstall the Dropbox mobile app, reboot your device, and reinstall it. Please then try a fresh upload and let us know if that helps with the upload issues. Thanks!

  • cben teh real cben *cough* *cough* (@cben) reported

    @Gibbot5000 I replaced dropbox with a vps and syncthing. Search with a searx server. Moved my email off gmail to fastmail, still working up to if I want to actually host that myself.

  • NigelGodfrey Nigel bosses #NoCode 🧠 (@NigelGodfrey) reported

    @jen4web @Natalie_Furn Yes. And technology comes in far earlier with #NoCode. Identifying a problem is one thing ... validating that the problem is worth solving ... used to mean a landing page (the tired Dropbox model) ... but you can now build a "walking skeleton" pretty much as easily.

  • MichaelJFuxx Michael J. Fuxx (@MichaelJFuxx) reported

    Apple has a long history of “Sherlocking*” apps like Tile. The problem is, a lot of people are making money by adding features to Apple’s products. Features are not products. Steve Jobs said it. Then he added online storage as a feature after DropBox refuses to sell.

  • SallyPinkPants Sally BL (@SallyPinkPants) reported

    @MrsPJ_nursery @DeputyMitchell @ICT_MrP All saved either on to dropbox or school server and then where we can, printed and put in either celebration book or the subject book.

  • AlexFielder Alex Fielder (@AlexFielder) reported

    Speaking of dark patterns @Dropbox suffers from the same damn issue. Want to know where all your storage has gone without downloading EVERYTHING and using Windirstat? Tough luck!

  • AntoGarvey Anthony (@AntoGarvey) reported

    @neuralreckoning @Box My bug with mendeley was multiple copies being formed from dropbox syncing on my uni, work and personal computers, despite only saving it once, creating a messy library. Have you had this problem and is it better with the new app?

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