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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
Belém, PA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • 8bitpxl
    Tom Orden (@8bitpxl) reported

    @Mografi_Joe At 1st I thought this was OneDrive as I switched to them recently from Dropbox. OneDrive has been very slow compared to Dropbox for me. But looks like no one can escape the upload blackhole.

  • BATMAN4EVER55
    דן פלג (@BATMAN4EVER55) reported

    @DropboxSupport I am waiting a lot of hours for you to fix your mistake and give me back the control over my files . ticket #13754881

  • neujunior
    Irineu Junior (@neujunior) reported

    @DropboxSupport SERVER IS DOWN?

  • Mografi_Joe
    Joe 🎃 Jenny LeClue ( Switch, Apple Arcade, PC ) (@Mografi_Joe) reported

    @DropboxSupport @AllanM88 I'm having this same issue, both with the desktop app and website. I've never had it be this slow on my connection before. Something is definitely wrong.

  • CunadaNuera
    EME-encubierta (@CunadaNuera) reported

    @DropboxSupport @neujunior Not working at all! It takes forever to download!

  • jm_veras
    jmveras (@jm_veras) reported

    @raquelmarini_ @DropboxSupport Facing the same kind of problems here

  • alivingtribute
    A Living Tribute (@alivingtribute) reported

    @asassano @DropboxSupport Our team is currently having the same issue across multiple office locations.

  • orzelc
    Chad Orzel (@orzelc) reported

    That thing where my office computer now needs to be explicitly told to run Dropbox after Windows restarts itself and so a bunch of my responses to copyedits did not get saved, and I want to burn every f*&king thing down.

  • jm_veras
    jmveras (@jm_veras) reported

    @DropboxSupport The error occurs with both

  • ayangie
    angie (@ayangie) reported

    @DropboxSupport I don't receive any error message, but I can't sync anything, not even a small photograph. It's like there is a bad connection but my internet is working fine. Other colleagues are having the same issue

  • vitorscarpato
    vitor oʇɐdɹɐɔs (@vitorscarpato) reported

    @holasoymonki @DropboxSupport Sabe problem here! Really slow sync in the desktop app or downloading files on the web since the beginning of the day. Heeeeelp!

  • parroyoleon
    Pablo (@parroyoleon) reported

    @DropboxSupport not being able to download files, having trouble accessing files on web. My colleagues are having trouble too. Is the service down?

  • adgunty
    Ashleigh G. #WeAreStarfleet (@adgunty) reported from Chicago, Illinois

    @Aakheperure See the problem is the actual font keyboard wasn't inputting and then I had to go use a stupid thing cuz it's laid out so differently than gardeners list in this Unicode Dropbox thing and Gardiner doesn't list the other code number. /1

  • raquelmarini_
    Raquel (@raquelmarini_) reported

    @DropboxSupport Hello. Is it just for me or Dropbox is not working properly today? I am not able to download any of my files, and this is really stopping all the work that I have to do today.

  • holasoymonki
    Santiago (@holasoymonki) reported

    @DropboxSupport Hi! Dropbox is working really slow today (not working) me and my team cannot work today since the day started.

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