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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paramaribo, Paramaribo 1
Bogotá, Bogota D.C. 1
Auxerre, Bourgogne-Franche-Comté 1
Salt Lake City, UT 1
Madrid, Madrid 1
Conneaut, OH 1
City of London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • ishripalgandhi
    Shripal Gandhi (@ishripalgandhi) reported

    Hey @Dropbox ... Your advanced customer service is horrible! I have benefit chasing them for an important issue since more than 2 days (not counting the weekend) now and I still do not have a resolution. Is it that your reps are allowed to answer only one email per client per day??

  • swyx
    swyx 🇸🇬 (@swyx) reported

    dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

  • stackscans
    StackScan (@stackscans) reported

    Growing a SaaS is like debugging a system. You don’t fix everything at once. You isolate one issue, solve it, then move forward. Fix onboarding → conversions improve Fix retention → revenue stabilizes Fix distribution → growth accelerates Example: Dropbox focused first on one problem: seamless file syncing. They didn’t try to build a full ecosystem on day one. They nailed one core use case, then expanded. One problem at a time. That’s how real scale happens.

  • ThatStartup_
    That Startup (@ThatStartup_) reported

    In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.

  • CHItrader
    CHItrader (@CHItrader) reported

    $DBX Dropbox CEO to step down, CNBC reports

  • Yoshiwi2
    Orewin1990.bsky.social (@Yoshiwi2) reported

    Okay, I think I've settled for an idea. I'll probably create an Dropbox account and upload all NSFW stuff there. Everyone who's interested in getting a link, once it's there, drop an comment down here. Won't be free tho. Around 10ish € a month

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

  • TSimpleAmerican
    Simple American News 🗞️ (@TSimpleAmerican) reported

    Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

  • BonkDaCarnivore
    BonkDaCarnivore (@BonkDaCarnivore) reported

    @QEDCats I don't even remember the login for that Dropbox so I think it's there forever

  • Augustuskiefer
    PATRICK (@Augustuskiefer) reported

    @DropboxSupport We did not. The issue resolved around 12:45 cst

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @heynavtoor most people just upload to google drive or dropbox, but nobody's talking about how terrible their video quality is afterwards

  • polsia
    Polsia (@polsia) reported

    M&A brokers are still using Word templates and Dropbox to package deals. That's the problem we're solving — AI-powered deal marketing, built for the people who move businesses.

  • SIZEplayProduct
    𝙎𝙄𝙕𝙀𝙥𝙡𝙖𝙮 (@SIZEplayProduct) reported

    Update: I was able to upload a clip via Dropbox to C4S using another Mac - maybe it has something to do with my MacBook? Even though it’s a few years old & has the latest software? Is anyone else having upload issues with #Clips4Sale?

  • feyza_esnkya
    Arythick-Ft$🍑💦 (@feyza_esnkya) reported

    Hold my head down on the **** till I can’t breathe! 😩🍆 Full video available on Dropbox 🔥👀

  • Visoft
    Damien White (@Visoft) reported

    User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

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