Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Flumet, Auvergne-Rhône-Alpes | 1 |
| Irapuato, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Valentin.exe (@PujaMak0302) reported@devinlowerybwc Buying a Dropbox feels like ordering a side of internet with a side of legal trouble, but hey, who needs buyer protection when you’ve got curiosity?
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Jon (@kpjan99) reported@WestHerr there and put the key in a Dropbox instead of just checking me in. The little things make a difference. Never had these issues with @NorthtownAuto . They catered to whatever we wanted to do with purchases and service was always on point. Only bought from you because they did
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siamkidd (@SiamKidd) reportedNow the dust has settled with the SN24 Quasar debacle, I thought I'd share some info which would shine a slightly more positive light on the Quasar team. A few weeks ago, they approached DSV to raise $280k. They said they had big developments, some breakthroughs with a new model and that they needed capital for the training run. At the time, bear in mind that their alpha was strong, they were largely in good favour of the community and Const was still a firm backer/supporter of Quasar. And he held the keys. And they were to appear on Novelty Search soon. So it ticked a bunch of boxes. Anyway, we agreed, as we are always keen to help teams. But the issue was that I was away for 3 weeks and I never travel with crypto capability. And anytime any money moves around in DSV it's a right palava as we have 3rd party regulated custodians and have to jump through all sorts of hoops, (as social engineering with deepfakes is a very real threat). So we were able to jump through some hoops and ping over $104k to begin with and then the rest at a later date. Then we had those 2 days of madness at the beginning of the week and Quasar is no more. There's been all sorts of accusations and my view on all this is that there has just been terrible decision making, that's all. Announcements of announcements, over-exaggerating claims, giving a 24 hour deadline to offer proof, delivering it 2-3 days late and then walking back on some of the claims etc etc. I mark this down to simply their very young age and no business experience. But I don't think they are scammers. Just some very bright kids who's first experience of business is a subnet, which is like drinking water via a fire hydrant! And a pertinent piece of info behind that, is that they were very willing to return our funds. So as of today, that $104k has returned safely back to DSV. Their time as subnet owners is over and so there was a fear that we wouldn't get a penny back. But it wasn't the case. So do take this into consideration the next time you hear someone calling them scammers. With regards to Const, I think he too has also had a bit of an unfair ride with some of the comments I've seen. Const has had probably the roughest time with SN24 and is massively down from it all. He initially bought the slot from us, then reimbursed the team twice after 2 hacks, given them 6 figures in compute credits and more. So it really is fair that he keeps the slot. And I'm sure he'll find a good team for it. Also he is the founder of Bittensor. Not the CEO. He can't have detailed DD and optics on every single person and subnet in the ecosystem. And if he backs a subnet, it doesn't necessarily mean it's going to moon or be good forever. He's essentially the Federal Reserve Chairman and he has to craft policy changes to incentivise efficient growth in the ecosystem. He's the visionary and his role is to drive a path forward for Bittensor, which he is doing. And although I've highlighted personal frustrations that the chain is upgrading far too frequently...at least we are upgrading! That's one of the beauties of Bittensor. We will never be stagnant. And for the outsiders looking in, if it looks a bit chaotic, well, it is. But it's not necessarily a bad thing. You should have seen all the chaos and scandals of the companies when the NASDAQ launched! Or when ERC-20 contracts launched on Ethereum or the mountainous amount of scams on Solana with pumpfun. Hell, Bitcoin even hard forked into Bitcoin Cash due to so much in-fighting in 2017. And Ethereum suffered a $150m DAO hack in 2015/16 which forced a hard for there too. Hence why we now have ETC and ETH. So in comparison, everything is golden over here lol. In recent times, we've had/have: - SN4 partnering with Intel. - SN44 partnering with a NASDAQ PLC. - SN71 partnering with Dropbox. - SN18 getting huuuuge institutional clients. - SN107 co-authoring a research paper with OpenAI. - SN53 delivering Kimi K3 tokens cheaper than Openrouter or even Kimi. - SN95 being integrated within Hermes. - SN9 using green energy from SN110 to power their next big training run. - SN21 achieving Google Adwords campaign predictions that no company has ever achieved. - SN51 regularly doing 6 figure buyback and burns with revenue. And there's probably more that I've missed that I'm not aware of. Anywho, the future is bright! Have a good weekend all!
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Jeremy Goldberg (@jeremy_goldberg) reported@omooretweets @midjourney and AI agent adoption isn't a unique short term issue to 'solve' - the UX of products for consumers has always been *everything*. solve that in just one niche and you can build a whole company off that - dropbox, roku, tinder…
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Eric S (@Lazy_Bari_Sax) reported@retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.
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Evan Logan (@evanlogan) reported@Shwinnabego Same. I use chat for common tasks, merging data, generating images, planning projects. But I only this week figured out how to connect to Dropbox, pull audio files, edit them, and upload to a server. And once I did I was hit with a credit limit. Can’t afford it on a daily basis.
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Ed Giansante (@edugiansante) reportedevery founder i talk to is hiring a head of community wrong. i've been that hire four times. Zynga, Wix, Dropbox, Persona. 15 years, three continents. every time the JD was wrong, the expectations were wrong, and the first 90 days were a mess until i rewrote them myself. the JD problem. most community job descriptions read like a social media manager with extra steps. "manage our Discord, post engagement content, track NPS." that tells me the founder thinks community is content moderation with a better title. a real head of community JD should say: build the infrastructure where customers trust each other enough to solve problems together, and connect that trust back to pipeline and retention. if the JD doesn't mention revenue or product feedback loops, you're hiring the wrong role. the first 90 days. at Dropbox i walked into 400M+ users and zero community infrastructure. no forums, no events, power users had no way to talk to the product team. days 1 to 30: listen. real conversations with 50 customers. find the 10 who love your product enough to evangelize it for free. those are your founding members. wrong. within 2 weeks we had an outage and I had to source folks who were talking about Dropbox in different spaces - dev forums, stackoverflow, spiceworks, hackernews and so on. I was honest enough to share what was going on, my role and where i needed their help. days 31 to 60: build the first room. not a Slack with 14 channels nobody uses. one focused format. at Persona it was a 15 person dinner for compliance leaders. at Wix it was a partner council of 80K agencies. start small, make it valuable enough that people tell their peers. days 61 to 90: prove the loop. connect a community interaction to a business outcome. a feature request that shipped. a deal that closed because a customer introduced a prospect. a churn save from a power user helping a frustrated customer. if your community hire can't show that loop by day 90, something is off. forget member count or engagement. track these: repeat attendance. show up rates. at my dinners, 90% of RSVPs show up. 99% return. pipeline influence. what happens post dinner that can be attributed to $$$? product feedback velocity. how fast does a community insight reach the product team and ship? NPS delta. at Wix, partner community members renewed at 2-3x the rate of non members. the biggest mistake is org charting community as a sub-group within a random team. community sits between product, marketing, sales, and customer success. it touches biz relationships, partnerships, revenue, retention, and product roadmap. treat it that way. hire someone who's built it before and give them a seat at the leadership table.
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Genius Business (@GeniusBusiness_) reportedHow Dropbox Spaces was conceived Spaces didn't start as a product idea. It started as a problem Drew Houston says he and his customers were all living. "[Spaces] is part of a bigger evolution we've been on that really started with our customers and realizing that the experience of using technology at work has become incredibly fragmented and distracting." The more he looked at it, the more he saw a cruel irony: the tools built to help us were the ones breaking our concentration. "A lot of the tools we're using that you think would be helping us focus have unintentionally made it impossible to focus. And that's a problem if you need to use your brain at work, because your brain works best when you can focus." That, he decided, was the real enemy. Not a missing feature, but lost focus. He called it "the higher level problem." He could see where it came from. Work simply doesn't look the way it used to: "It's very different from 20 years ago when we got five emails a day, not 500." Twenty years ago you might have just used Office. Now you're in Office and G Suite and Slack and Zoom and Dropbox all at once. 100 tabs, everything blinking at you all day, apps that don't work together. So the framing question became: how do you fix the environment itself? "How do we evolve Dropbox into the app that makes all your other apps work better together?" The breakthrough was a shift in how Houston understood what Dropbox already was. Watching customers, he realized they didn't treat it as a place for their stuff, or as just a folder on the desktop. "It's the place you're going to work." Once he saw it that way, the design conclusions changed: "When we thought about it that way, we realized we would have made a bunch of different decisions, and realized that Dropbox is actually really well positioned to help people focus at work." Two conclusions followed. First, Spaces had to move beyond files. Teams collaborate on far more than documents: Google Docs, Airtable, Figma, Trello and there had never been one place to hold all of it. So Spaces became “an evolution of the shared folder” that “moves it beyond being a folder full of files to an intelligent team workspace for any kind of cloud content.” "You can still have your PowerPoints and PDFs, but they can be next to your Google Docs and Trello boards and whatever else you have. Give you one space, not 10." Second, and this is where the concept sharpened. Spaces had to become a workspace, not a filing cabinet. Houston traced the problem back four decades. The thing we call "the desktop" is, functionally, the operating system: "The interface is the operating system." And it had been frozen in time: "That user experience hasn't really changed... it basically looks the same as the early 80s when it was first introduced on the original Mac." It was designed for a world that no longer exists: "It's this single player static experience that was perfect for when our whole life fit on a couple of floppy discs." So the team ran a thought experiment, start from scratch, for now: "If you were to redesign this for 2019, you'd make a bunch of obvious changes." You'd still want the files and cloud content. But you'd add the things the 80s interface never had: people, activity, comments, a record of what's been happening. You'd organize around the projects you're actually working on. You'd see your calendar, get Slacked, and start a Zoom meeting all without leaving the app. That thought experiment became Spaces.
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Mayank Vora (@aiwithmayank) reportedIn 2010, a developer decided your files should live on your computer, not Dropbox’s servers. So he built ownCloud. It gives you your own private cloud using a spare laptop, home server, or cheap VPS. His name is Frank Karlitschek. Install ownCloud on hardware you control, and you get file syncing, sharing, photo backup, calendars, and contacts through one dashboard. Your laptop and phone can access the same files just like Dropbox. The difference is where those files live. They stay on your server, under your rules. The project grew far beyond one developer’s experiment. CERN, universities, research institutions, and large organizations started using it to keep control of sensitive data. Then something unexpected happened. In 2016, Frank left the project he created and started Nextcloud with a new team. But ownCloud did not disappear. The project kept going, its source code remained public, and people continued running it on their own hardware. ownCloud has since gone through forks, an acquisition, and major rebuilds. Yet the original idea survived: Dropbox rents you space on its servers. ownCloud gives you the cloud itself.
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Kirk Patrick Miller (@Chaos2Cured) reported@RealRoseGoblin Do you have Dropbox? Of Google Drive? I am afraid with email I am super slow. If you have a personal phone, I have WhatsApp. I have learned to simply do everything publicly. Mostly to protect myself. Try to DM me your number. Happy to connect. If it is big, you should post it here, on IG, on TikTok… everywhere. •
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quantzoid (@quantzoid) reported@gurishsharma sorry, you're in YC to take down dropbox but you didn't know how to approve a PR on github? what?
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Manoj (@HeartofManoj) reportedOne backup is never enough. If you run a website, keep a copy somewhere outside your hosting account. Free options: • Google Drive • Dropbox • OneDrive • GitHub (for code) • Local external drive Your backup is useless if it's stored on the same server that crashes. Happens more often than you'd think. #WordPress #WebHosting #Backup
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The Open Web JP (@TheOpenWebJP1) reported@heyyyyyieeee @Maha_kalpa @grok It's not recommended as "unlimited free cloud storage" because GitHub isn't designed for that, and practical limits + performance issues kick in quickly. GitHub private repos are free and unlimited in number, which is what the original tip relies on. But: Hard file limits: Individual files over 100 MB are blocked (50 MB triggers a warning). Browser uploads are capped even lower (~25 MB). Larger files require *** LFS. Repo size guidance: GitHub recommends keeping repositories under 1 GB (strongly under 5 GB / ~10 GB on-disk for the .*** folder). Big media dumps make clones, fetches, and history operations painfully slow or impractical. *** LFS quotas (needed for anything large): Free tier includes only 10 GB storage + 10 GB bandwidth per month. Exceed that and you hit blocks or billing (depending on settings). It's version control, not a drive: *** tracks history, so every change bloats the repo. Binaries (photos, videos, etc.) are inefficient in ***. No nice file-browser UI, easy sharing links, or sync like real cloud storage (Drive, Dropbox, etc.). Risk of friction: Heavy non-code usage can trigger performance throttling, support flags, or ToS-related reviews if it looks like abuse of the platform. GitHub actively monitors repo health signals. It's fine for small code-adjacent backups or a few files. Terrible as a general-purpose unlimited media dump. Use actual cloud storage (or object storage) for that.
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dragon1952 (@gmanshk) reportedFrom GROK Yes. Max Miller’s attorney released a public Dropbox folder containing an undressed photo of his 2-year-old daughter. It came from a February 2025 text exchange documenting a bruise (later a broken collarbone) noticed during bathing. The image was available for about a day before removal. Miller’s lawyer called it an accidental inclusion of a shirtless photo with no ******** visible. The other side’s lawyers described it as potentially showing ******** and possible CSAM. Miller has acknowledged the photo existed in the materials.
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MarkyX 🌹 MafiaBlitz.com (@Marky_X_) reportedFor the curious, quite a few publishers won't send anything to Canada because our shipping is insanely expensive. It's been such a problem for the past two years that I got a US dropbox, which isn't exactly a free service.