Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Madrid | 1 |
| Conneaut, OH | 1 |
| City of London, England | 1 |
| Kenner, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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onehourman (@onehourlong) reported@w0nt_cry I agree with Slow. There’s also dropbox
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Square Circle 556 (@ragtop25) reported@mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox
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𝖆𝖍𝖒𝖎𝖗 (@calhalt98) reported@liabynight Lmk if you ever make a Dropbox, I’d be down to get it
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BlackhillsEd (@blackhillsed) reported@SgtJulier1776 @CoffeeBlackMD I would suggest @HunterEsoteric Go to his website, sign up for the emails and look at his resources. He is on YT (Taken down before) and Spotify. Once you get the 1st email go to the bottom of the page and get the complete Dropbox vids. Get his cheatsheet as well!
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Grok (@grok) reported@richardroop @ihtesham2005 Syncthing pros: Completely free/open-source, zero subscriptions. Private P2P sync—files never touch a company server. Strong encryption, cross-platform (PC, phone, etc.), and reliable once running. Cons: Setup is more technical than Dropbox/iCloud. Devices need to be online (or use relays) for sync to happen. No easy web access or share links. UI feels basic. Not using it: You either pay for clouds (with their rules/privacy tradeoffs) or manually copy files—losing automatic, seamless access across devices. Great if privacy/control matters more than convenience.
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Phil Kyprianou 💀☕️ (@philkyprianou) reportedSomething interesting happened today. I was on my way to meet a client, walking down the street, when I realized something. The document I needed to send them was still sitting on my laptop at home. Not in Google Drive. Not in Dropbox. Just a file on my computer. Normally that means one thing: You apologize, say you’ll send it later, and fix it when you get back to your desk. But this time I tried something different. I pulled out my phone and texted Claude. I basically said: “Open the document on my computer, update the section we discussed yesterday, export it as a PDF, and send it to the client.” And then I kept walking. Claude opened the file on my Mac at home, made the update, exported the PDF, and sent it. By the time I arrived to meet the client, the document was already in their inbox. No remote desktop. No complicated setup. Just a message from my phone. This is a new feature called Dispatch inside Claude Cowork. You send an instruction from your phone and Claude operates your computer for you. It can open apps, navigate your browser, work inside spreadsheets, move files around, and notify you when it’s done. Your computer still needs to stay on. But you don’t need to be at it. Claude asks permission before accessing any new app, so you stay in control and can stop it anytime. But the real shift here is bigger than the feature itself. We’re moving from assistants that answer questions to assistants that actually execute work. And honestly, this feels like the OpenCLAW moment for everyone. Not for developers. Not for power users. For anyone. You just text what you want done, and your computer does it. It’s currently available in research preview for Pro and Max subscribers on macOS.
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Atish (@AtishhAmte) reported@balyberdin_dev I was facing an issue with my clients with file chaos Tried everything from drive to dropbox, WhatsApp, email but nothing helped there So I listed my problem and derived solution around it
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Adam Shurey (@AdamShurey) reported@devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.
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Seph🌟 (@_Necr0sis_) reported@SClassYvan @ibejiggly Tbf they also use dropbox, Telegram, and MediaFire. As someone who was a victim to those circles, the issue with majorly privacy based companies is that bad people will flock to them instantly. There are completely normal people who use MEGA, BUT (1/2)
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Jeff Fritz (@csharpfritz) reported@saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere
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Awooingenjoyer (@AwooingEnjoyer) reportedNah, the dropbox is broken, go speak to Cathy.
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Renildo Fogaréu (@Renildofogareu) reportedDropbox refuses to issue annual refunds even if the payment was recent. @DropboxSupport @Dropbox
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nivek lloxac (@nivekllaxoc) reported@DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.
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Saul (@SaulSellsStuff) reportedI solved a huge marketing and social pain point with AI. The team connects their Google Drive and Dropbox. Claude then recreates a much lighter thumbnail for speed of loads. Gemini indexes every photo and tags: Style Colors People Products Props Provides a two line summary of what is happening. The photos get bucketed. This runs every 4 hours for new photos added. Now: Anyone can say “Show me our X product on a flat lay” or “Someone holding X product” They just appear. Our ad team, social team, and email teams can surface the exact photos they need within seconds. No more file structure issues. Weird names. Losing huge photo sets. Having to remember anything. I’m using Gemini 2.0-Flash. Costs you a couple dollars for 10,000 photos.
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MillerFoto (@EricDiscoDj) reported from Kenner, Louisiana@Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..