Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Tampa, FL | 1 |
Cúcuta, Departamento de Norte de Santander | 1 |
Sheboygan, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Sulana Hosting (@HostingSulana) reported
@glenp Are your backups not working? On our hosting we provide automated backups + ability to add 3rd party backups such as Google drive and Dropbox. Affordable hosting starting from $2.92/m with unlimited bandwidth and SSD storage. Same renewal price. 99.9% service level guarantee.
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Piyush Jindal (@vicharshoonya) reported
@DropboxSupport I've been trying to add 1TB add-on to my existing plus plan and can't get over the error: Please update your payment method to perform this action. Tried adding all possible payment methods I've got, just doesn't help.
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Adam Stichter (he/him) (@ajstichter) reported
Ok, so my current cloud solution is shutting down soon. Video creators and game dev creators, what's your storage solution? Dropbox? Google drive? Local/offsite NAS? I'm looking at needing probably 2TB storage or 200gb if I'm cutting back hard. Suggestions?
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Radek Pietruszewski (@radexp) reported
It also doesn’t appear to have the sort of unique bandwidth/storage issues that inspired Backblaze, Dropbox, Netflix to make custom hardware
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Alice Wells: Official (@AliceNWells) reported
@FlairandSynch @fadeinsoftware one of the best thing is that it works on mobile phone too and cloud so you can save to gdrive or dropbox, etc and take it with you and then resync to the cloud and then back to your computer! my writing partner have been using it for months and have never had an issue.
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C-LeCTA SkI 🎧🎹 (@CLeCTASkIMUSIC) reported
@Dropbox Why is Dropbox moving so slow?
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Maksymilian (@Maksymi50632134) reported
@_TechUnited @TeamYouTube to hack your email inbox, it is, after all, the key to many other accounts: Facebook, Twitter, Instagram, LinkedIna, Allegro, OLX, online stores, DropBox, Amazon, GitHub; will shut down access to Microsoft 365 and Office applications, including OneDrive, where they store a copy
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Murat Cakmak (@mczaya84) reported
Your system is so slow, even if you choose an option in a dropbox, you have wait for 10s of seconds It is the digital age, and your system must respond to even millions of requests.
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Votey McVoteface 🌻 (@chimmy77) reported
@GlennF Sometimes it's not a person but a system, of course. Had a big Dropbox sync fail yesterday, but no error message or anything to signal the failure other that files I needed today were missing.
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Glenn Magerman (@GlennMagerman) reported
@fabrizioleone93 interesting thanks - I'm mostly either on desktop or connected. One issue I have with dropbox is that all traffic counts as internet traffic, even if at home. An alternative might be a NAS (which I have at home), but then there is less collaboration possible (different standards)
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Debbie Liddle (@cowsarus) reported
Annnnd, why won't dropbox work? no pic sync. It's been weeks. Sure, I have google pic backing up, but ugh, change!!! Bad enough groovebook shut down after 8 years $4 for 100 pics!!-(sure crappy pics, but so cheap).
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Horny Duck (@HornyDuck9) reported
@realLizUSA I watched that interview and she was a terrible guest because she never explained specifically what the dropbox scam was. She spoke in generalities.
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Mitsutora 🏳️⚧️ (@RoyalBlue_Tiger) reported
The Dropbox has the high quality images. Let me know if there’s any issues with access. (Yes, I am aware Manchin’s in there.)
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Glenn Magerman (@GlennMagerman) reported
Environment: (i) Dropbox: as a container for all project info, (ii) progs: Stata, Python, R, (iii) GUI: Visual Studio Code, (iv) version control and publishing: Github. There might be links to my research server at the university (Linux on HPDA cluster) (2/3)
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Purple City (@PurpleCityCo) reported
@DropboxSupport Since last update I can no longer save any file I'm working on in Dropbox. I have to save a new copy. I sync my work folder to Dropbox & regularly save as I work. Hugely impractical to have more than 50 incremental save files per project. Any plans to fix this?