Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bournemouth, England | 1 |
| Paramaribo, Paramaribo | 1 |
| Bogotá, Bogota D.C. | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Salt Lake City, UT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Sujay. (@Sujay__Raj) reportedHere is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.
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Shripal Gandhi (@ishripalgandhi) reportedHey @Dropbox ... Your advanced customer service is horrible! I have benefit chasing them for an important issue since more than 2 days (not counting the weekend) now and I still do not have a resolution. Is it that your reps are allowed to answer only one email per client per day??
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Elias Al (@iam_elias1) reported8/ The settings on your own devices that are silently eating bandwidth. Even with a great router, fast DNS, and honest ISP speeds, your devices may be consuming bandwidth you didn't authorize. Common culprits: On your phone: 1. iCloud/Google Photos backup set to sync constantly (not just on Wi-Fi) 2. App updates downloading in the background 3. "Wi-Fi Assist" on iPhone (silently switches to cellular and back, disrupting connections) On your laptop: 1. Cloud sync services (Dropbox, OneDrive, Google Drive) uploading constantly 2. Windows/macOS pushing system updates during peak hours 3. Browser tabs running in background consuming bandwidth with auto-refresh On your smart TV: 4. Firmware updates downloading during prime streaming time 5. Multiple streaming apps running in background 6. ACR (Automatic Content Recognition) sending screenshots to servers every 15-60 seconds On IoT devices: 1. Smart cameras uploading video 24/7 2. Smart speakers maintaining constant server connections 3. Smart home hubs polling every device every few seconds She audited every device on her network. Twelve devices were consuming bandwidth she didn't know about. Three of them were using more data than her actual streaming.
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Arthur "lynch mob" van Pelt 🔥 ∞/21M ⚡ (@Arthur_van_Pelt) reported@laz1m0v @adam3us You want a multifunctional database. Go try BSV or Microsoft SQL Server or Arweave. They have what you want. Bitcoin is money. Not a Pepe Dropbox. Go take your Pepes elsewhere, please. Then we wouldn't even need filters if everyone behaved in the spirit of Cash instead of Pepe.
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EVILxJUG (@EVILXJUG) reported🚨Your goal this week-DELETE your DIGITAL FOOTPRINT!🚨 Let me help you: ——————— ✅Purchase any 1TB-10TB SSD Storage (this is dependent on your needs) or RAID server (can be ridiculously expensive, DO NOT RAID your storage if you do not know how to build, transfer, and manage a RAID!) ✅Have additional SSD storage drives. ✅Download all your media (pic, music, documents, videos, files, etc.) from your cloud services (iCloud, Google Drive, Microsoft One, Dropbox, etc.) and store them onto your purchased/physical SSDs as a backup. ✅Permanently, DELETE all your downloaded media files from those cloud-based services. ✅Permanently, clear the trash can (recycle bin), delete your cookies, delete your cache. ✅Tech Experience: iOS 🚨Apple automatically creates backup copies of your files on your devices. 🚨Even after managing or deleting data, you often need to search deep into your file system to permanently delete these original Apple backups.🚨Media transfers to Apple devices (iPhone, iPad, etc.) take longer than expected because:✅iOS creates multiple versions of each file during the transfer: original media, optimized media (for better storage efficiency), and backup files.✅All of this processing happens in the background while the transfer is ongoing.🚨DELETE THOSE FILES! ✅Your physical storage (SSDs, NOT HHDs), should be in your “firebag” (emergency bag, in case of fire- to grab and exit immediately to safety), stored in a cool place in your home. ✅After, you do all these things, your cloud-based storages should be freed up! Take down your subscriptions to what you think you should use and afford without compromising finances and data. DO NOT up your online cloud-based storage into the 1TB range EVER again! Limiting yourself to 100-500GB of cloud-based storage will keep you in check to store things physically in your home instead of online (this is healthy for your mental and to safeguard yourself from yourself). 🚨RING Devices!: if you own any ring devices or any security monitoring devices- CREATE A STATIC (NOT DHCP), CLOSED-CIRCUIT environment! Use EVERY protocol and firewalls to maintain your integrity infrastructure. Remove all unrecognized IP devices from YOUR ENTIRE NETWORK! Use ENCRYPTIONS to securely lockdown your network! 🚨DO NOT create a “guest” profile! 🌟Sorry, I’m speaking “nerd” lol, I don’t have time to explain it in laymen’s terms.
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hani (@fuergnani) reportedI got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹
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Abhishek Singh (@0xlelouch_) reportedInterviewer: design Dropbox file sync. I paused and asked what they meant by sync. Whole product? Or just the client protocol? Single user? Team shares? Offline edits? Large files? Mobile on spotty networks? End to end encryption? What’s the SLO for conflict rate and time to converge? Once we scoped it to single-user sync across devices with offline support, I wrote requirements: detect changes, upload deltas, download updates, handle conflicts, resumable transfers, and don’t melt the battery. Non-goals: shared folders and fine-grained permissions. APIs and data model next. I used a file ID stable across renames, plus per-file version and per-device cursor. Client calls: /changes?cursor=..., /upload_session/start, /upload_session/append, /upload_session/commit, /download?file_id&version, /ack?cursor. Server tables: file_metadata(file_id, user_id, path, type, size, content_hash, current_version), file_versions(file_id, version, blob_ref, created_at), device_state(device_id, user_id, last_cursor), and an append-only changelog(user_id, seq, file_id, version, op). Architecture: client has a watcher, a local state DB, and a sync loop. It batches changes, computes chunk hashes, uploads missing chunks, then commits a new version. Server side: metadata service, blob store (chunked, content-addressed), and a per-user change log that devices long-poll or stream. Push notifications help, but the cursor-based pull is the truth. Scaling: shard by user_id for metadata + changelog, store blobs in object storage, cache hot metadata, and keep uploads on pre-signed URLs so the metadata tier doesn’t become the data plane. Chunking makes big files resumable and dedupe-friendly, but it adds CPU and more metadata reads. Tradeoffs I called out: last-writer-wins is simple but loses intent; per-file version vectors are heavier but reduce false conflicts. Chunk size is a fight: 4MB reduces round trips, 1MB retries faster on bad networks. Long-polling is cheaper than WebSockets at scale but slower to react. Failure cases: client crashes mid-upload, so upload sessions must be idempotent and garbage-collected. Network ***** cause retry storms, so exponential backoff + jitter and server-side rate limits. Two devices edit offline, so create conflicted copies and surface it in the client. Silent data corruption, so verify hashes on every download and run background repair. Rename vs edit races, so operations are applied against file_id, not path, and changelog ordering is per user, not global
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Chris | Founder Advisor (@automateitup) reportedProblem: I didn't have where to save useful links, because my main pc isn't always on. Solution: Told Hermes on my minipc, which is always on, to save the links which I send to a file in dropbox. Then, I told Hermes from my main pc to make a cronjob to check that file every day at 9 am and save the links in their respective category in the dashboard.
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uncle ***** (@probinsyacore) reportednraas still down but a reddit user has saved most of their mods in a dropbox link oh my god sometimes i do love the internet
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Sahil Handa (@sahilhandapanda) reportedI'm convinced this kind of environment-setting is even more important online. The digital equivalent of swapping a cassette in a studio is stopping to go hunt down a file in Dropbox or Drive.
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David Llada ♞ (@davidllada) reported@Dropbox I’ve been dealing with an issue for a few weeks now, and your AI customer chatbox has been unable to resolve it. It keeps looping through the same troubleshooting steps that haven’t worked, and I’ve already spent over three hours on it. "It looks like our chat has wandered into areas I'm not equipped to handle effectively. Unfortunately, I can only help with Dropbox-related questions, and I'm unable to help you with this topic." I’ve been a customer since 2009. It’s disappointing to reach this point, but this level of support is unacceptable.
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Arythick-Ft$🍑💦 (@feyza_esnkya) reportedHold my head down on the **** till I can’t breathe! 😩🍆 Full video available on Dropbox 🔥👀
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Jozef Maxted (@jozefmaxted) reportedterrible rate limits, and errors when your AI of choice hits its head up against their overcomplicated block API. All problems you don't have if you knowledge base is just files! Thats why we've started building Treehouse, its basically Notion + Dropbox combined with loads ...
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Teja Punna (@punna_teja) reportedIndian Government: "We've blocked Telegram to protect the NEET exam." The Internet: So the problem was... Telegram? Not the people selling fake papers? Not the organised scam networks? Not the thousands of mule bank accounts? Not the hundreds of disposable SIM cards? Not the fake payment gateways? Not the people exploiting students' panic and desperation? Solution: Block Telegram. Meanwhile: ✅ Discord still exists. ✅ WhatsApp still exists. ✅ Signal still exists. ✅ Slack still exists. ✅ Email still exists. ✅ Google Drive still exists. ✅ Dropbox still exists. ✅ OneDrive still exists. ✅ iMessage still exists. ✅ Bluetooth still exists. ✅ AirDrop still exists. ✅ The entire web still exists. Scammers: "No problem. See you tomorrow on another platform." Meanwhile, millions of legitimate users who rely on Telegram for: College and study groups Open-source communities Cybersecurity research Software development Startups and businesses Education and learning News and information sharing are left wondering what they did wrong. The platform changes. The abuse doesn't. Target the criminals. Not the communication tools.
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David Tereba (@dawedeveloper) reported@terryaidev @MihariOyama Your dropbox issue might be resolved, TesterBuddy is a platform where devs list their betas and chat with testers directly.