Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
| Birmingham, England | 1 |
| Boynton Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Brynn Majewski
(@MsBrynnEMUBF) reported
@DropboxSupport My aunt uses @Dropbox to get PDF files from work. All of a sudden none are showing up, then a week later all of them show up at one time. She’s losing work because of this issue & can’t afford for this to keep happening. We’ve done all the online trouble shooting.
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Deborah J B Davis
(@deborahjbd) reported
@KevinKelton2 @MarilynRMarks1 Itsays cant open. You have to download or send to your dropbox. You may have to move down the screen to see it.
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Charles Barsaga
(@CharlesBarsaga) reported
Ooof that’ll teach me… need to make a backup after every session and screenshot on Scrivener iOS… just in case dropbox decides to betray me yet again… thank god I’m still a slow writer…
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Agnès Broc
(@AgnesBroc) reported
@DropboxSupport @art_skri Same problem for me. Happened only today, so not related to the network or browser.
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(╯°□°)╯ ︵ lǝıɹqɐƃ
(@gee_forr) reported
@DropboxSupport Screenshots are in my previous tweet. Dropbox access was shared by client via email sent by dropbox. The kind of email that has the blue button that reads "Go to folder". Looking at your tweet history, a few users are having this problem.
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Carlos Souza
(@shockscg) reported
@DropboxSupport I was promised 100GB free when I bought the Dell notebook (01/27/2021). When linking my account to the device through the app, I didn't receive the promised space. Even after the 5 steps of Getting Started Guide in 90 days, I still have this problem. I ask Support for a solution.
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vertx
(@itsvertx) reported
ayo is dropbox down?? @DropboxSupport
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BREAKING_GOVTECH
(@BreakingGovTech) reported
Faced with an excess of tens of thousands of .acdb files in its Field Support System, DeKalb County turned to longtime partner Infosys, and an innovative Dropbox fix. Get ahead and stay ahead with @BREAKINGGOVTECH.
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Jean-Sébastien Wallez
(@jswallez) reported
@DropboxSupport Still not working, I have also tried to delete and reinstall the app + iPhone reboot :/
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a Naum
(@aNaum19869062) reported
@DropboxSupport I am on shared account for a student organization. Due to personal storage issues, I deleted files that I believed where just my copies. Instead, I deleted all of the shared files for my student organization. Its been 31 days and we can't find them. Please help!
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RetroSpector78
(@RetroSpector78) reported
Hey @Dropbox, I always enjoyed your service but when your iOS photo upload starts randomly skipping photos, resulting in incomplete syncs to my account, this is becoming really annoying. Is this a known issue ? "All done backing up" while in fact it is not. How can this be fixed?
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Matthew Tillman
(@mtillman) reported
If you share a Dropbox file with someone and they use Google to login, Dropbox downloads all of your contacts. Growth hackers are just MLM scammers with degrees.
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이지환
(@QwFTUZtTuYwW3Ig) reported
@DropboxSupport @miunger @DropboxSupport Hello, how can I contact you with my account problem? I wrote my ticket number but the agent didn't come.
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이지환
(@QwFTUZtTuYwW3Ig) reported
@DropboxSupport Hello, I usually uploaded files into my dropbox, but it said 'Sorry, this account is disabled.' After that, I haven't login to my dropbox account yet. Please help me to get my account back.
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Janet Barn
(@Janetbarn1) reported
@JaiWho @DropboxSupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my banned account back in 30mins. His an expert.
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