Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • NickKarpPhotos Karpe-Diem (@NickKarpPhotos) reported

    @DropboxSupport So I have it organized by company -> event -> act. The act folders give that error, but the event folder works fine with everything. How can I prevent this in the future?

  • MissLollipopMFC Lacey Royce (@MissLollipopMFC) reported

    @Divney15 @FoxBrethren @h_sleepingirl No, they didn't take the $$$ out of my account, but they did remove the video for ppl who purchased it. OF is streaming only so this presents an issue for the customer. My remedy was simply to collect emails and dropbox it to ppl who had purchased.

  • cujarrett Matt Jarrett (@cujarrett) reported

    .@Dropbox why can you not swap my plan from family to professional without making me downgrade to a 2gb free plan in between? I shouldn't have to download all my data and then re-upload it to swap plans. You were able to update my professional plan to family without this issue.

  • viketsteav evilkill (@viketsteav) reported

    @lvumist Help support? They do nothing, not wooing anyone at all but, I used @pythonj4ck s service for my Dropbox issue they should be more sophisticated than that

  • DinoMFX Dino Muhić (@DinoMFX) reported

    Am I the only who got tired to work alone in an own office and misses real teamwork in a Studio with peers? Video calls are unproductive. File sharing over Dropbox sucks. Logging in remotely sucks. Syncing issues, communication issues. Different working times. No overview.

  • parsley72 Tom Isaacson (@parsley72) reported

    @DropboxSupport I checked your forums and the issue was first raised in 2015 so not holding my breath.

  • shaymahsenn Shayma hussen (@shaymahsenn) reported

    @hjfelixcuties Help support? They do nothing, not wooing anyone at all but, I used @pythonj4ck s service for my Dropbox issue they should be more sophisticated than that

  • aderinsolami N’jadaka (@aderinsolami) reported

    Going through my dropbox, and honestly the pictures that backed-up are terrible.

  • aschrock Dr. Andrew Aure Schrock (@aschrock) reported

    @miriamkp FWIW I haven't had issues with Google Drive backups since ditching Dropbox. Sometimes I can't open a package if it's been auto-stored to "the cloud," but no corruption issues.

  • vedantpan Vedant Panchal (@vedantpan) reported

    @TedSpare @GergelyOrosz I don't like Google's office tools. Compatibility issues. Feels unfinished. Speed isn't satisfactory either. Never feels stable to do office work in a browser tab. Dropbox over Google drive, anytime. MS Office over Google tools, anytime.

  • itstimetodrew Natalie 💜 (@itstimetodrew) reported

    @shimeroh_ Only thing I can think of is I don't think there's a feature to share a file? Like say if you have something downloaded on your computer you wanna share, you'd have to upload it on some site or dropbox type thing to view. But that's not really a problem for us now lol

  • viketsteav evilkill (@viketsteav) reported

    @HyperCyberia @liljawful Help support? They do nothing, not wooing anyone at all but, I used @pythonj4ck s service for my Dropbox issue they should be more sophisticated than that

  • AKat1000 Ange Kat (@AKat1000) reported

    Does anyone else have a similar problem with @Dropbox that they disable downloads, send a link and the file can still be downloaded by recipient.

  • artsyChica2012 Tay'Taye Creates ✍🏾🎨 (@artsyChica2012) reported

    @nightingaleboo My scrivener files and dropbox had issues too; I switched to MEGAsync - problem solved!

  • shaymahsenn Shayma hussen (@shaymahsenn) reported

    @SagardZz @OakParadiseNFT Help support? They do nothing, not wooing anyone at all but, I used @pythonj4ck s service for my Dropbox issue they should be more sophisticated than that

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