Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Shreveport, LA | 1 |
| Lima, Provincia de Lima | 1 |
| Regensburg, Bavaria | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Mariano d'Almeida
(@mndalmeida) reported
@IngCPoon @DropboxSupport I have the same problem and no answer
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Tim Gordine
(@TimGordine) reported
@DropboxSupport Hi, Mac OS 10.11.6 /Safari 11.0.2.for years on MB pro .Today I cant log in to Dropbox websiste.Sign in box flashes up then disappears now blank screen.I'm paying for technology service that doesn't work on my machine please advise.Not using app.Thanks
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Carlos Souza
(@shockscg) reported
@DropboxSupport Did not work. I followed all the steps on this page and still my problem was not resolved. How do I submit my Dell Proof of Purchase (Invoice) to prove I meet the criteria? I request a solution, please.
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John Rael
(@SkepticallyPwnd) reported
Has @Dropbox ever deleted all of your files in a folder right after you shared it, and then started to download the files (files that were already on your drive) from their server?! Seems like a lot of unnecessary effort #Dropbox
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Maria
(@scarlett4710) reported
Hi @Dropbox I am having trouble receiving the password reset email please help. I already added it as a contact in gmail.
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Juan Jose Monzon Pita
(@MonzonPita) reported
Worst app ever @Dropbox I can’t login
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Anand Sheth / Need better messaging
(@AnandSheth2) reported
@ManishKhatta @Pulse360 @BillWinterberg To add to this. Actually dropbox and all others are traditional ways of organizing. We have a new way that we think is how people actually would prefer to have. So, we would use dropbox as a "backup" really. Not a file server.
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Kalob Taulien
(@KalobTaulien) reported
@jtteag It's not the tech, per se. It's just how hard it is to maintain the stack. Some companies do it well (Dropbox, Airbnb, YouTube, to various degrees). Some are strangely bad (Facebook and Google services I commonly run into problems with, for example)
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(╯°□°)╯ ︵ lǝıɹqɐƃ
(@gee_forr) reported
@DropboxSupport Screenshots are in my previous tweet. Dropbox access was shared by client via email sent by dropbox. The kind of email that has the blue button that reads "Go to folder". Looking at your tweet history, a few users are having this problem.
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Jean-Sébastien Wallez
(@jswallez) reported
@DropboxSupport Still not working, I have also tried to delete and reinstall the app + iPhone reboot :/
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Sam Taylor
(@sam_taylor82) reported
@Simon818 @MsftEnable Had this issue last week. Decided to work locally instead of from Dropbox. Problem disappeared. *shakes head*
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israel Quintanilla
(@IsraelQ777) reported
Been using @Dropbox since 2017 on the higher end plan… the moment i have an issue i cant TALK to anyone and my clients are F’d this morning from receiving time sensitive files! smh
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Beka Miller
(@BekaXDBot) reported
Dropbox and thoughts I couldn’t help to write down and then I wouldn’t say I’m going to do something productive -- on and
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Ryn (they/them)
(@HeyLauryn) reported
Yo @DropboxSupport, I'm reorganzing a Dropbox, if I move things around to new folders will I break links? Trying avoid causing issues for myself and my team down the line. Thanks.
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Kevin McShane
(@kmcshane) reported
@DropboxSupport Hi. In the last few days, Dropbox sync appears to be killing my internet connection (i.e. causing it to disconnect, not just slow down). Can you help?
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