Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • CalliArt1 Vamp (@CalliArt1) reported

    Anyone know a good alternative to sending large video attachments via email? I have to compile some camera footage to send to the cops (wack ***, scary neighbor stuff that’s going down) and all four clips are around 30 mins each. I can’t seem to find anything other than Dropbox-

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @bgoncal2 …2/2 If you create a Dropbox account and choose to hide your email address, you may face an issue later on if you need to contact our Support, since our agents will require direct contact from your actual email address due to security reasons.

  • NoahSD Noah Stephens-Davidowitz (@NoahSD) reported

    @thegautamkamath FWIW, Overleaf has a feature that automatically syncs with Dropbox. This is obviously not a good solution to reliability issues, but it does mitigate them quite a bit.

  • ItsDidrick Didrick Namtvedt (@ItsDidrick) reported

    Ran into a bit of a disk space issue when trying to install #Windows11 so I've uploaded a lot of my stuff on Dropbox, then deleted it from my harddrive and managed to free up quite a lot of space. I'll be giving the update another try tomorrow after breakfast.

  • Sudhakarreddi1 Sudhakar Reddy (@Sudhakarreddi1) reported

    @Dropbox Hey, why suddenly downloads being tooo slow (around 10kbps) from web or desktop app.

  • PixelAnnex pixel 💀🎉✨ (@PixelAnnex) reported

    update: tried to track down the dropbox transfer links i'd sent over emails but jokes on me, i rearranged those folders at some point and half of em are broken links and half are full of even more versions

  • zstepek Zach Stepek (@zstepek) reported

    @Cloudways @kathyzant Backing your database up to a cloud storage provider like S3, Dropbox, a remote FTP server, or BlogVault can be automated relatively easily.

  • BillHobson1 BillHobson (@BillHobson1) reported

    @JohnMor26828344 @JackPosobiec I haven't read the motion in full. But in court, which is when this video quality issue first came up, the defense stated their [lower resolution] version was downloaded directly from the prosecution's Dropbox of discovery material.

  • lewdruin Lewdruin🔞 (@lewdruin) reported

    @kinkymation Dropbox links are broken. 😥

  • Rawnzilla Ron Cacace (@Rawnzilla) reported

    Oh, I'm running out of space on Dropbox? You're gonna stop syncing my files? I'll need to upgrade to a paid plan to unlock access to more storage? Not my problem.

  • TonyMon10880982 Zacharias Santiago 🇺🇸 (@TonyMon10880982) reported

    @JackPosobiec I’m not too familiar with dropbox does it possibly dumb down the quality? Like I know sometimes when I send videos through a text message the quality goes down quite a bit..

  • hereliesisaac Isaac (@hereliesisaac) reported

    @joshuantaylor Hands down, Mailbox. I’ll never forgive @dropbox for killing it.

  • ZeigertheWizard Zeiger (@ZeigertheWizard) reported

    @DropboxSupport The link said Go To Folder, I click it, and now my account is attached to a business account I only freelance for! This is a TERRIBLE feature and you are putting my business relationship at risk. WHERE IS THE UNLINK BUTTON?! I already pay for the service myself.

  • MarutiNaikKarki Maruti Naik (@MarutiNaikKarki) reported

    @Dropbox Download and Upload is very slow in the desktop application.

  • isobelkolbe Isobel Kolbe (@isobelkolbe) reported

    @agnieszka_ph @DeboraMroczek Overleaf has some amount of version control - nothing like ***, but non-zero. Also, for collaboration, multiple people can really edit simultaneously in real-time, which often causes issues with dropbox. This has been REALLY useful in the final stages of paper-writing

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