Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • schwa Jonathan Wight (@schwa) reported

    @zatara214 I think I was pretty clear. I want 1Password to not go down the same path Dropbox and other companies ended up going down.

  • AnthonyDawsonPt Anthony Dawson Photography (@AnthonyDawsonPt) reported

    @JewelleryTales Like the focus on Adobe Cloud, which is terrible I might add. Nobody I know uses it opting more for Dropbox or similar (space and reliability). Zoom was an unusual outlier, but one that deserved its success to be fair. A very simple easy to use platform.

  • evertonoficiaal Everton Willian (@evertonoficiaal) reported

    @DropboxSupport how am i going to solve my problem??

  • HarveyZZed Harvey Z (@HarveyZZed) reported

    @harriet_tyce Set up a dropbox account, it's free even for less than XXGB, then set Office or whatever to autosave there every 10 min., even if your laptop explodes, everything will still be in the dropbox cloud. Note, I don't work for dropbox, just use it to avoid the issue you just had

  • BlastYoBoots bladekindeyewear (@BlastYoBoots) reported

    @AHPcast Also, I need to go back and fix the broken images on that post from when Dropbox changed their linking scheme.

  • unicodemonkey unicodemonkey (@unicodemonkey) reported

    @DropboxSupport Hi. Can you please ask someone on the team to check how Dropbox web UI looks in Firefox 90? The layout is currently broken and the page header is missing completely along with the search box. Not being able to use the search is frustrating.

  • vir2alexport A.P👨‍💻 (@vir2alexport) reported

    "When we are memory constrained, as on desktop client software or in certain server processes, we move over to Rust as the manual memory management in Rust is substantially more efficient than the Go GC." - Daniel Reiter Horn, @dropbox

  • TimSimonFowler Tim Fowler (@TimSimonFowler) reported

    @AdobeCare Big Sur, most recent versions of AI & ID. Saving to Dropbox on a 350MB-500MB connection No Time Machine Started about 10 days ago. Redraw time, slow to open files, lagging on simple click of item, seems to be about 15 seconds behind on most actions

  • schwa Jonathan Wight (@schwa) reported

    @philletourneau I’d be curious how the folks at 1P think about this and what if anything they’re doing to prevent going down the same route of Dropbox. That many employees and that much funding doesn’t necessarily mean that the companies goals align with the needs of what were your core users.

  • PhilSaynisch Phil Saynisch (@PhilSaynisch) reported

    Feeling like there has to be a way to fix this - I have a (paid) @Dropbox account that is linked to an old, dead email and can't remember my password, and I don't think I'm logged in on any devices or desktops. Is there any way to stop payments?

  • masuga Ryan Masuga (@masuga) reported

    @DropboxSupport That thread is insane. This issue is insane. I see an irrelevant document, have no contact with the owner (no idea who it is...are they alive?) and cannot do a simple thing for myself like "Leave shared document."

  • kraegar Tony Akens (@kraegar) reported

    @ngc1535 I have what I believe is a camera issue. I've uploaded a large dataset on dropbox, would be curious if you'd offer opinion on if it's camera or calibration?

  • BadsonStudio Badson Studio (@BadsonStudio) reported

    The Dropbox Desktop app is a house of glass cards. It's so fragile! The second you touch it or mess with it in anyway, the whole thing comes tumbling down.

  • BurdekJoey Flaire/Madi/Buu (@BurdekJoey) reported

    @Erect_Society do i have to be signed into dropbox? maybe thats why its not working? i'll try restarting my pc anad then redownloading it. if that doesnt work, i'll let you know

  • CaucasianAnti anti racist caucasian (@CaucasianAnti) reported

    @Sleepyjoee2020 @freakylissa Yup. I actually tried to buy her Dropbox and there was a payment glitch so she blocked me 🤷🏼 I was legit trying to give the “girl” my money. Oh well, cash app warns “she’s” a scammer.

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