Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 2 |
| Birmingham, England | 1 |
| Boynton Beach, FL | 1 |
| Milan, Lombardia | 1 |
| Oakland, CA | 1 |
| Linz, Oberösterreich | 1 |
| Gaithersburg, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Nate 🤵 🇬🇧
(@nathansmith7713) reported
@Orinks So give it time but if you get an error about dropbox not being able to be put on an external hard drive you then have to mount it as a folder in the c drive to trick dropbox into thinking it's a folder. To be fair I was using an SD which is why dropbox was being an *** so
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Here🧈Be🧈Butter⁷
(@HDragees) reported
@nightariac Maybe try Dropbox instead of attachments? I had the same problem - it seems to be cumulative file-size related - and now just share multiple files etc via the Dropbox app.
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Nicolas Silber
(@silbernic) reported
@AlcidesCabral20 @Dropbox @DropboxBusiness did you solve your problem. I am experiencing the same problem
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Nichole Goble
(@NicholeInDC) reported
@bstolemyremote @porcelain72 @aoas_xx I think I am part of the issue because I upload the audio file and notes at the same time and Dropbox is like, “LOL NO.”
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Roy Tomeij
(@roy) reported
Support from @HelloSign (which apparently is owned by @Dropbox) is quite frustrating. Literally every first reply is "send a screenshot", even when sending a perfectly fine breakdown of a bug (that I can't capture in a screenshot...). Maybe just accept a bug and fix it?
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leonie
(@goodcliches) reported
@samplasc @thisisLANY the weirdest thing is that it’s the official / standard dropbox no reply mail address. i’ve been trying to figure out the issue with them over mail support but nothing conclusive has come of it yet, if you want me to share with u when there’s any more conclusions or stuff i can?
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willian
(@williansmith111) reported
@silbernic @DropboxSupport I also have similar issue contacting support but nothing changed until my cousin recommend @cybersmoov to me and he help me recover my banned account back in 30mins. His an expert.
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KennyG@D 0_0
(@KennyGD001) reported
@DellCares How do I install Dell Cinema again back in MY DELL app? I had to reset windows 10 on my Inspiron 3505 laptop because of an error due to windows update. I also want to know how can I get back the Dropbox promo app which I lost due to the reset.
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Roy Tomeij
(@roy) reported
@rubendinho @HelloSign @Dropbox While I’m waiting for two support issues to be resolved (bugs), they sent me the automated “rate our support” email. Which support? Authorized users still can’t access their documents, and the weird 15 character limit on company names (?!) hasn’t been sorted yet… 🙄
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Rob Jones - Letterer, Writer, Tired, Irritable.
(@RobJonesWrites) reported
If dropbox was a real person, I would **** in it's kettle right now... Syncing problems are making me go greyer and greyer...
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Sena
(@senakuron) reported
@Lisa_Javeline I'm glad it's all okay now. Maybe you can try syncing your drawings to cloud storage services like Drive, Dropbox or MEGA in case hardware or Windows issues happen.
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Tugce Isik
(@tugce_isik_) reported
@marinaepelman No on Dropbox, but I was also perplexed why people had to keep calendars and thought “surely, you can remember when a meeting is without writing it down”.
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Kishan Patel
(@kishanoffycial) reported
@Dropbox server is low. We are unable to download any file from your server quickly. Usually i get 4-5 Mbps speed, but right now just 50-60 kbps only. My speed is okay.
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efay
(@efay) reported
@DropboxSupport I keep getting "There was a problem completing this request. Please try again."
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That Junkman (@KennerToys)
(@ItsThatJunkman) reported
@demonscythsynth @Analog_Toys yep but didnt down load the dropbox