Dropbox Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Startup Archive (@StartupArchive_) reported 1 minute ago

  Dropbox founder Drew Houston on why distribution is more important than product LinkedIn founder Reid Hoffman wrote in his book Blitzscaling: "Many people in Silicon Valley like to focus on building products that are, in the famous words of the late Steve Jobs, "insanely great." Great products are certainly a positive, but the cold and unromantic fact is that a good product with great distribution will almost always beat a great product with poor distribution." Dropbox is a great example of this. As Dropbox founder & CEO Drew Houston explains, great distribution is ultimately how they beat out dozens of competitors with similar product offerings. Drew believes that too many startups overlook the importance of great distribution. Dropbox had a great product, but it succeeded because of its great distribution. They used a combination of organic virality (users shared files with nonusers) and incentivized virality (Basic account holders get 500 MB of extra storage per user they refer; Pro account holders get 1 GB) to grow. Virality helped Dropbox double its 100,000 users at launch to 200,000 users just ten days later, then skyrocket to one million users just seven months after that. An important caveat though: if your distribution strategy focuses on virality, you have to make sure you solve retention first. Bringing new users in through the front door doesn't help you grow if they immediately turn around and leave. According to Drew, Dropbox discovered this truth the hard way, when activation rates revealed that only 40% of the people signing up were actually putting files in their Dropbox and linking them to their computers. As Drew partially explains in the clip, the early Dropbox team went on Craigslist and offered $40 to anyone who'd come in for a 30-minute usability test. They asked these people to go from a Dropbox e-mail invitation to sharing a file with another email address. Zero of the five people tested succeeded--they didn't even come close. This stunned the team. So they made a list of 80+ things in an Excel spreadsheet and sanded down all of the rough edges in the experience. They soon watched their activation rate climb and left the competition in the dust as they marched on to a $9+ billion market cap. Source: @ycombinator (Feb 2017)

• 
  grace ✭ (@wavescicadas) reported 2 minutes ago

  the irony of dropbox not working when your storage is low

• 
  Mike Nolan - ⌬CatalyticComics⌬ (@CatalyticComics) reported 3 minutes ago

  As a developer I wanted to build something that addresses every issue I've run in to as a reader. These are my top ones: - Campaigner emails a Dropbox link and maybe you miss it - DRM/server requirements that amount to "you don't really own it" - No above-board way to share

• 
  evannie 🎀💌 (@evanniestash) reported 4 minutes ago

  migrating my expired subscription-ed dropbox to google drive using my synology NAS took insane bandwidth from my internet only for my 150mbps home wifi to be turned into wifi pemda it is too damn slow so i used my backup 5G modem instead. thanks indosat hehe

• 
  Karus Daedlyn *Cat Dad Era* (@CDaedlyn) reported 10 minutes ago

  @CantEverDie Keep making burner Gmail accounts and sign up for the free stuff. I jest, because that's terrible practice, although I did know an attorney IRL that would do that to daisy-chain those Dropbox sites. Infinite free storage, just in 2.5GB chunks.

• 
  Lindsey Gaetani (@lindseygaetani) reported 10 minutes ago

  This piece of information is much more important than many realize. Cosgrove & Kate Peter got very lucky with my "countersuit" against Cosgrove, et al, in that they were able to use that as a convenient excuse to not continue with the wiretap & WI charge against @DoctorTurtleboy involving myself. But the truth of the matter is that Pam 'The Scam' Friedman (my "advocate" aka handler assigned by corrupt Brian Tully) informed me weeks before they had any knowledge of my countersuit that Cosgrove was having some "difficulties". She informed me that they could not locate the wiretap evidence that was shown to the grand jury when I testified. She even asked ME if I had a copy that I could provide to them. Evidence submitted before a grand jury is suppose to be saved and cataloged, so explain to me how exactly it goes "missing." Well, I can help you. See there were two videos. The original video in which I was recorded from a pocket. And the edited video that is spliced to make it appear as though I agreed to being recorded (the infamous "I know, I know" response). Kate Peter claimed that the original video was given to her by a woman who Aidan had sent it to. Big problem with this, the woman "didn't want to be involved", so her name was never mentioned during any police report or part of the grand jury, let alone did she testify to authenticate the videos. Instead, Tully had Kate save the original video to a Dropbox folder and email it directly to him, to make it appear as though it came from her and that this was the original chain of custody. Big no-no. As time went on, Kate's name began to take center stage, along with her shady involvement and criminal behavior. The secrets of her helping Mello were exposed so they had no choice but to see that these charges were squashed as to not contaminate the rest of the charges against Aidan. So what did they do? They had Kate delete the Dropbox file, and the evidence it contained. Kate Peter tampered with evidence in a felony trial. They must have took a big sigh of relief when I sued Cosgrove because it gave them a very easy out and they were able to wipe their hands clean as if none of this ever happened. Except it did. And Kate Peter still inserted herself into the other charges. For this reason alone, Aidan's charges should be dismissed.

• 
  Jack (@jackcoder0) reported 12 minutes ago

  1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.

• 
  Zafar (@zafartalks) reported 12 minutes ago

  @asidorenko_ I understand but sometimes at some point our brain started telling us just make it public. You never know. Let’s not forget Dropbox which layed the foundation for their file sharing competitors. He was solving a problem for himself which turned out to be a successful business.

• 
  Akshay Shinde (@ConsciousRide) reported 14 minutes ago

  @jahirsheikh8 The server never guesses. When the upload starts, it creates an upload session with a unique ID. The file is split into chunks, and the server records which chunks have already been received. After reconnecting, the client asks, “Which chunks do you already have?” The server responds with the missing offsets, and the client uploads only those. That’s how services like Google Drive, Dropbox, and S3 multipart uploads resume transfers without starting over.

• 
  Shego Nationalist (@WhoreRammer40K) reported 19 minutes ago

  Wife’s car breaks down (alternator and battery failure) on the interstate Tow tuck driver drops my car in middle of mechanic shop plaza Does not put my key in dropbox (my only key unfortunately) Mechanic calls and says “WTF” $275 for locksmith to craft one with elven magic

• 
  Long Long Int (@LongLongInteger) reported 21 minutes ago

  Topic 7: Checksum: ========= Input Data -> Cryptographic hash functions like MD5, SHA-1, SHA-256, SHA-512 -> fixed size string is called checksum Checksum is used for checking data corruption during data transfer/upload Can be done both client-side and server-side Advantages of client-side checksum: =========================== -Detect data corruption during transmission -Resumable downloads (only after checksum match for each chunk, we mark that chunk as uploaded) -Deduplication before upload -Companies that do: Youtube, Google Drive, S3(optional), Dropbox Advantages of server-side checksum: ============================ -Verify storage integrity (to check disk corruption, large systems periodically check files) -Deduplication inside storage -Replication verification -Companies that do: Local file backup software, Dropbox, Google Drive, Youtube

• 
  JLemmens (@JLemmens_) reported 22 minutes ago

  @mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.

• 
  Marcus (@marcuslayerx) reported 25 minutes ago

  way too many teams in crypto still think they're buying user acquisition when they’re really just paying the same audience to look at another project for a week i’ve spent the last few days looking at products that could actually break out of the crypto bubble and the people they need aren’t sitting on ct waiting to find them - morse is built around freelancers getting paid across borders - blackbird gets people while they’re literally sitting in the restaurant - DIMO’s real path runs through dealerships, insurers and people building with car data - Hivemapper only becomes a real business when companies pay for fresh map data, not because more drivers collect it square put the card reader in the merchant’s hand, dropbox gave people more storage for bringing someone else in, opentable became part of how restaurants took bookings, etc they showed up while the person was already trying to do the thing a lot of teams still open a spreadsheet of kols/agencies to pay before they’ve even worked out where the user is when the problem even happens

• 
  Abhishek Singh (@0xlelouch_) reported 29 minutes ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints that matter: 1) Same file edited offline on 2 laptops, both reconnect hours later. No central lock. What wins, how do you surface conflicts, can you auto-merge for some types? 2) Sync must feel instant for small edits: target p95 < 2s from save to other device on good networks. 3) Files up to 10GB. Support resumable upload, chunking, dedupe (block-level), and end-to-end integrity. 4) Must work across flaky networks, NAT, and clock skew. You cannot trust client timestamps. 5) At-least-once delivery of change events. Idempotency required for apply/ack. 6) Millions of clients polling/streaming. Avoid a thundering herd after an outage or deploy. 7) Rename/move storms and folder deletes. Preserve history and allow restore without corrupting sync state. 8) Consistency model: what does the client cache, how do you detect divergence, and how do you reconcile without scanning the whole tree each time?

• 
  Abdullah (@abdinmotion) reported 32 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?