Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Stark
(@BrettStark) reported
@1Password - having trouble putting 1password on a new phone. Synching to dropbox (I have older 7.x version paid for a while back fully until you moved to recurring $$ :( ). Sits there on ''synching'' but not actually pulling in data. Works ok on old phone still. How to fix?
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Akashi 🌹🦇 Lewd Vampire
(@tsepeshi_akashi) reported
@JupiSightingsVT That’s fair ;0; I can let you have the login to my Dropbox! I pay for a membership which is why I offered to host them, since if it’s a lot, a free account on most sites won’t host them iirc
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Ramón J. Córdova
(@RamonBirra) reported
@pulte I can't download the book, Dropbox link gives me error. How else could I get this book? Please
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♡ 𝓀𝒶𝒾𝓃𝒶 ♡
(@kainacastillo) reported
musicians&producers! 3 of my friends were targeted in a scam recently. They got a text from someone's "manager" saying to check out a dropbox link of things they produced coming out & it was a way to just get their login info. Pls b careful & make sure u know who ur speaking to!
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Trump 4 Prison 2022 🇺🇸
(@joethevoter) reported
@Dropbox Someone at Drop Box is not using their head. I created a new account that I cannot access. Help says contact DropBox but to do that I have to sign in? HOW?
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PJ
(@PJhodl) reported
@DropboxSupport It's working now. Found Edge was giving an erroneous message. The security controls on router were blocking your page but the message from Edge indicated it was an SSL error. I changed the security settings and it solved the problem Thank you 🙏
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susen rabold 🦤
(@susen23) reported
Who had the “brilliant” idea to locate the download function just above the delete function in the Dropbox drop down menu?
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sandra brown
(@sobrown) reported
@DropboxSupport What is the average length of time for support to resolve an issue?
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Kevin Corpetti
(@kcorpetti) reported
@WillsRebo Did you ever get your issue resolved? @DropboxSupport @Dropbox Has been ghosting me as well. 10 years of costumer, paid subscription, account disabled, banned from Forums, no email, no notification. I dont even know what I did wrong. 10 years of my life, gone.
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Dissent Doe, PhD
(@PogoWasRight) reported
@DropboxSupport Why hasn't @Dropbox answered a simple question? What is their policy and procedures? These urgent matters should not get bogged down in routine support matters.
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PJ
(@PJhodl) reported
@DropboxSupport Hi, I can't use Dropbox in latest version of Edge. Same using Firefox. ERR SSL VERSION_OR_CiPHER_MISMATCH. How do I fix this? Thanks.
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JeremiahLee.com
(@JeremiahLee) reported
Dropbox Paper forgetting the document I viewing when it forces me to SSO in again is ******* annoying. It even does something to the browser history state so the doc's URL is replaced by the sign in page and I can't just go back.
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Tyler
(@teddy_tie) reported
@Dropbox I've been trying to have a login security code texted to me. helppppppppppp
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Kilgore Trout
(@jumbo_possum) reported
@InstinctDT @HazardHarringto Dropbox Paper is decent. There's not really any reason they can't/won't go down the same road but for now it seem good to go.
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Kristine Schachinger
(@schachin) reported
@gdekhayser @Dropbox I love most of it for like clients I can put all their audit work in there and they can just access it so that's good it's just I wish they'd fix that God awful interface on the website.
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