Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyKaiser5 Emily Kaiser (@EmilyKaiser5) reported

    Dropbox being down is really messing with my productivity today.

  • huczas Huczas (@huczas) reported

    @veritasium @Dropbox I moved from dropbox to iCloud. I’m using only it since 2010, and no problems at all.

  • Josh_M_Rogers Josh Rogers (@Josh_M_Rogers) reported

    @veritasium @Dropbox Dropbox is kinda terrible. I’ve had pretty awful experiences with them. Took days for them to restore TERABYTES of files that mysteriously disappeared from our account. Cost us thousands in lost productivity. Oh and this happened TWICE

  • mseguias marge (@mseguias) reported

    @Swemba @Dropbox There is an outage . Use the app in your phone to open the links if you need to for now

  • David5TV David Hurlburt (@David5TV) reported

    @dhermanq @DropboxSupport Hey @DropboxSupport -- same issue here with several links. Have tried 3 different browsers, cache clear, incognito, etc...

  • mrohrich Matthew Rohrich (@mrohrich) reported

    @veritasium @Dropbox I have had some some issues with Dropbox, but it beats the pants off Onedrive. One drive has mind of its own and you can’t do anything about it .

  • TheDukeInPurple The Duke In Purple~ (@TheDukeInPurple) reported

    @veritasium @Dropbox You probably got to a bad support dude at first I guess. Sucks when that happens. :/ Time and money down the drain and valuable attention that could be spent otherwise by everyone involved. It should automatically just upgrade any big account by default.

  • dansturm Dan Sturm (@dansturm) reported

    dropbox, pls fix

  • SinsSins06 Sins (@SinsSins06) reported

    @MoonLamboio @FilanLaw You got to hit the refresh button once or twice. Dbx issue I believe that just started (I use Dropbox constantly)

  • dorward_emma Emma Dorward (@dorward_emma) reported

    @DropboxSupport Hi I'm having trouble purchasing a plan it won't complete the transaction and just repeats the verification step over and over

  • dtempleton_smb Dustin Templeton (@dtempleton_smb) reported

    @syd_viciously They must have the dropbox thing on lockdown.. either that or they're going to lock us down again. Nobody acts like they are acting without a backup plan.

  • _joseeb Jose Pablo Espinoza (@_joseeb) reported

    @veritasium @Dropbox Considering you are a content creator I would go with a local NAS server plus an online storage solution based on AWS S3 or any other object storage product, also checkout nextcloud based products. And yeah Dropbox fees are dumb (but they are the best cross platform solution)

  • User_80085 Unknown User 80085 (@User_80085) reported

    @veritasium @Dropbox Luckily you have a voice so problem should be solved soon for you

  • LordClutters LordClutters (@LordClutters) reported

    @DropboxSupport I have to say I loath your software and normally avoid it but I have a client with content I need. I have a zip download from them. 80gb. ‘Failed Network error’ is all I get. Proving my point I think. Do you have a fix for this? At all? It’s all over the net

  • Real_Shyam Shyam (@Real_Shyam) reported

    @veritasium @Dropbox I have personally not had any issues with drop box but I would suggest you go with Google drive. Get your money back from DB go with GD

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