Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • glyph glyph (@glyph) reported

    @hynek I feel like this is a slightly adjacent problem space — it’s not like Dropbox breaks when you upgrade Homebrew either. It’s not trivial to wrangle electron through the various build hurdles it takes to do a Slack or a VS Code (not to say Python shouldn’t learn something here)

  • Stewart_Hidalgo Stewart Hidalgo (@Stewart_Hidalgo) reported

    @MysteryRoomMKE @Dropbox Dropbox has not been working right for the past few weeks. I haven't had that issue, but links are not working when I send them to cliets. Their web portal locks up a lot. I finally submited a ticket to their tech support.

  • Lengmui__ Lengmui (@Lengmui__) reported

    @DropboxSupport Hi Dropbox, I download on an actual computer but each time I download the two folder it just keeps on failing. No error messages appearing for me at all and I only use phone to upload.

  • Eighty_Ten Martin Farrar-Smith (@Eighty_Ten) reported

    Anyone having issues with Dropbox for Mac where Smart Sync just disappears from Finder?

  • kev_mon Kevin Monahan (@kev_mon) reported

    @jayonaboat Not yet. Engineers asked if you could upload the .mogrt and Premiere project exhibiting the issue to Dropbox or Creative Cloud. DM me the URL and I'll hand 'em off. Hope we can fix this annoying bug.😬

  • derpwanda Wanda🐛 (@derpwanda) reported

    I bombed the Dropbox Intern assessment a couple of days ago 😫 Now that I’ve thought about the problem I could solve it. Small wins.

  • MysteryRoomMKE Justin Perkins (@MysteryRoomMKE) reported

    @DropboxSupport I did all that and it appears to be normal again. I’ll let you know if/when it starts happening again. It’s been intermittent and goes away after computer restarts etc. so it’s hard to say if what I just did is a temporary or permanent fix.

  • Aru BLM | @aru (@Aru) reported

    @antumbral @Dropbox How do you profile this? Been having some horrid issues with Word lately too > x<

  • Lengmui__ Lengmui (@Lengmui__) reported

    @DropboxSupport I have issues downloading my folders which are not even 2gb+ help!!!!

  • mjessett MARK JESSETT (@mjessett) reported

    @DropboxSupport I need help urgently. My account had been hacked and files are being uploaded right now that are not mine. I cannot access my account using my login.

  • patsheadcom Pat Regan (@patsheadcom) reported

    @reyman64 Thanks! I'm not mounting anything of the Pi's filesystems remotely. I'm using Seafile (open source Dropbox equivalent) to sync data that already exists elsewhere back to the Pi. There's a Seafile server on the Pi, and there's clients on my desktop and laptop.

  • SeasideDuet Amanda M Twaddle 🌀🌊🇺🇸 (@SeasideDuet) reported

    @DropboxSupport I have a friend who has tried several times to get customer service, and has not had any response from you. He has a paid plus account, can't sign in, and has not received a ticket number for his problem. Can you please send him some help...he is getting distraught

  • Zapaman Dominic Zapaman (@Zapaman) reported

    @JonathanWaxman1 Oh is there a problem with the Dropbox link to the PDF? It does some odd things (adverts /aware) on my phone?!

  • ospanoff Rustam Ospanoff (@ospanoff) reported

    Had a problem with using @Dropbox Waiting for a reply from @DropboxSupport I hope I will be able to fix the problem after 24 hours of waiting, otherwise, I will lose a few days of work... So much stress...

  • cjmjapay Christian Jay Japay (@cjmjapay) reported

    @EnpassApp been having problems syncing with @Dropbox recently. Been getting error 204035.

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