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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @CPWatson2 Hi Cynthia, we hope you don't mind us jumping in. If it's not much trouble, would it be possible for you to DM us with a screenshot, showing the email address of the sender? We'd like to double check whether this message is impersonating Dropbox’s services in an attempt...1/2

  • digitonal
    Digitonal (@digitonal) reported

    @Chris_Randall @Dropbox Some poor bastard product owner has probably given up trying to explain to the exec stakeholder why it's a terrible idea but, you know, kpis.

  • audioemem
    MeyerE (@audioemem) reported

    @kstannfield @DropboxSupport Good luck getting any sort of assistance from @DropboxSupport I am on day 65 without resolution of my issue and access to my files. #GiveBackMyFiles

  • DangerBay1
    Danger Bay (@DangerBay1) reported

    The new @googledrive desktop app is complete trash, do not download. Don't do it. Considering a switch to dropbox at the moment. No selective sync on mirror, can't choose which folder for cloud sync. Permission issues deleting. It's been a nightmare.

  • ewrigleyfield
    Elizabeth Wrigley-Field (@ewrigleyfield) reported

    @klts0 @kjhealy I use Dropbox but they once deleted my dad’s entire hard drive with no recovery. A “glitch.” (This was many years ago.) Have more than one backup strategy! (I do non-cloud backups also.)

  • fitty_d
    ******** spice pu$$y (@fitty_d) reported

    Also Dropbox?! Idk I gotta sit down and figure this out

  • nowolvesplease
    Duncan Carson (@nowolvesplease) reported

    Dropbox just keeps finding ways to be terrible. Truly an app for 2021.

  • fransanrom
    Spinnenmann (@fransanrom) reported

    @DropboxSupport @Dropbox have a problem with my subscription: I switched from Plus to Pro (I paid for the extension) but in my profile I still see that I am Plus. What should I do to enlarge properly?

  • othellomor
    M.A.Maceo (@othellomor) reported

    @Antonel11361084 @beijoslongos @MagdelenaValaz1 You're welcome Little sister! I need to do a couple of things TONIGHT! I wish this DM was acting right so I could just send it w/o going to Dropbox with txt file! Gonna try it on another laptop and see if twtr gonna act right! I did it before NO problem! I'' be bck!

  • amitavroy7
    Amitav Roy (@amitavroy7) reported

    @Dhanush_Xen Yes, try it. It's so handy. I have server .pem files in that. All the aliases that I load inside my zsh is from Dropbox And, even the .ssh folder is a symlink to Dropbox folder.

  • Rachael_With2As
    Rachael (@Rachael_With2As) reported

    @jacktweetslife I did a lot of narrowing down what I even wanted to upload so it wasn’t TOO bad. and the pressure of two sides of my family asking for pictures helped. now… if they want them in a Dropbox or something that’s on them.

  • sixersarmy
    Abi (@sixersarmy) reported

    @DropboxSupport I’ve got an issue, I’ve paid for my subscription but it’s saying that I haven’t. Obviously I have the transactions etc. Can someone help

  • VeryfiedVibe
    IG: Vibesofmedia (MIAMI 8/24 - 8/31) (@VeryfiedVibe) reported

    Lol I managed to permanently delete my entire catalog last night, thinking I was only removing it from one device. Now all I have is what made it in the slow *** Dropbox transfer.

  • sssssparkers
    The Groan Knight (@sssssparkers) reported

    @DropboxSupport on my third attempt to upload files and DB keeps just stopping. No error messages, no wifi hiccups. just getting tired i guess?

  • Burgundavia
    Corey Burger (@Burgundavia) reported

    @JHop_Seattle @BarbChamberlain Merger to two orgs (one on Google, other on dropbox), old email server was going away. Wanted relatively simple solution for non-techy folks

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