Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyDawsonPt Anthony Dawson Photography (@AnthonyDawsonPt) reported

    @JewelleryTales Like the focus on Adobe Cloud, which is terrible I might add. Nobody I know uses it opting more for Dropbox or similar (space and reliability). Zoom was an unusual outlier, but one that deserved its success to be fair. A very simple easy to use platform.

  • AliGWright Ali Wright (@AliGWright) reported

    @DropboxSupport Having issues with Camera Uploads not finding photos to upload. Been told to clear the DropBox app cache - how do I do this on an iPhone? Thanks.

  • atatusapp Atatus (@atatusapp) reported

    🔹 It can handle multiple connection requests via a single thread. Thus NGINX is termed as a best-in-class web server, used by websites like Netflix and Dropbox. Today, more than 400 million websites depend on NGINX to deliver content effectively.

  • OmegaHaxors Omega Haxors (@OmegaHaxors) reported

    @DropboxSupport I wasn't expecting a response but this isn't helpful at all. They got around the problem by setting up each employee to have their own private share folder rather than just tying everyone into the same share folder. It's a lot clunkier but it works good enough.

  • eugeniopr Eugenio (@eugeniopr) reported

    @DropboxSupport Hi. When I try to open an excel file in my account, I receive the following message: "Error (500) Something went wrong. Don't worry, your files are still safe, and the Dropboxers have been notified. "

  • abla_alaoui1 Abla Alaoui (@abla_alaoui1) reported

    @DropboxSupport Unable to join my firm's dropbox business teams account and when i click the link to join, i am not able to log in to join. This has been a problem since July 13th and no resolution from dropbox. Ticket #13328604 Ticket and #13328790.

  • willwaltz Will Waltz (@willwaltz) reported

    I wish @Dropbox would open up their bandwidth more, up/down speeds to their servers are too slow. Same goes with @Apple -- let me work like I work with my VPN network connection to my workplace. Y'all gotta step it up with WFH.

  • kraegar Tony Akens (@kraegar) reported

    @ngc1535 I have what I believe is a camera issue. I've uploaded a large dataset on dropbox, would be curious if you'd offer opinion on if it's camera or calibration?

  • lisu_bbjunky lisa (@lisu_bbjunky) reported

    @maevro @WatchTheBreaks yes, Fedex claimed their dropbox got broken into. The seller of the cards even posted pics of the submission form with a lot of information blacked out but i think it helps my case more.

  • AnkerSchiff Anker Schiff (@AnkerSchiff) reported

    @BremainInSpain I agree it's unfair, but you can get much cheaper tests than article says: ~£49/test, even with test to release, you pay ~£147 for 3 PCR tests -discount. There are many providers - issue is which one is reliable & easy to access? I used Randox, you need to travel to a dropbox.

  • PhilSaynisch Phil Saynisch (@PhilSaynisch) reported

    Feeling like there has to be a way to fix this - I have a (paid) @Dropbox account that is linked to an old, dead email and can't remember my password, and I don't think I'm logged in on any devices or desktops. Is there any way to stop payments?

  • BurdekJoey Flaire/Madi/Buu (@BurdekJoey) reported

    @Erect_Society do i have to be signed into dropbox? maybe thats why its not working? i'll try restarting my pc anad then redownloading it. if that doesnt work, i'll let you know

  • unicodemonkey unicodemonkey (@unicodemonkey) reported

    @DropboxSupport Hi. Can you please ask someone on the team to check how Dropbox web UI looks in Firefox 90? The layout is currently broken and the page header is missing completely along with the search box. Not being able to use the search is frustrating.

  • HHackenbecker Engineer Brains (@HHackenbecker) reported

    (Sorry for the bad link in the last attempt: @Dropbox 's effing stupid background security-hijack 'update' process broke yet again. Time to re-think about a home FTP server again.)

  • PChotani Punit Chotani (@PChotani) reported

    Never imagine that you guys could be this lazy. Please try to sort this issue asap. I don't want to loose any of my contents I uploaded on Dropbox.

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