Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Stretchedwiener Wetterschneider (@Stretchedwiener) reported

    Hey @Dropbox - what's going on? My upload speed is 5 mb and you're throttling it to 400 kb? Fix it. I can't wait 8 hours.

  • tweet2abdul Md Abdul (@tweet2abdul) reported

    @USAndChennai Do you guys realize you are taking 5 to 6 weeks to process the Dropbox ? This Creates so many issues with our kids going back to school, we are going back to work and all the 1000s of dollars we need to spend again to change the tickets. Can you pl do something?

  • boralranjan Ranjan Boral (@boralranjan) reported

    @DropboxSupport Desktops are working fine but Android is not working. You need an urgent update. I can't stop the file sharing. Now it's rescheduled with Google drive.

  • kudlick Catherine Kudlick (she, her) (@kudlick) reported

    @Dropbox @DropboxSupport frustrated by meh service re time-sensitive issue preventing me from working. Started chat 48 hours ago; after my 2nd chat this AM they marked the ticket 'resolved': it isn't. Can kicked down the road. Not impressed or happy.

  • annathepiper Angela Korra'ti (@annathepiper) reported

    @MyInsiteOut I'm backing up _some_ stuff to Dropbox but that's tangential to my overall problem. Which is to say: holy crap I have too damn many duplicate files. And I need to clean them up. ;)

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @hideon523 Hi there, hope it's alright that we reached out in English. Unfortunately we are only able to offer support in English over social media. If you are experiencing an issue with Dropbox, and you wish to proceed here, would you like to share a bit more about this?

  • etvoilaraissa Raïssa Lara Lütolf Fasel (@etvoilaraissa) reported

    @tamanzi @Adobe @Dropbox I've been having many problems as well over the last year with Dropbox and it's only getting worse. Tell me when you've found a solution =) Due to the new US-Law I'm gonna have to leave Dropbox as a user in europe anyway.

  • PACillustration Pete Collins (@PACillustration) reported

    @SkyePatridge Yes. I ended up unpairing and now just save to One Drive as I need. I felt the issue was always more with Dropbox(?) but I didn’t dig too into it.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @officesunrise Hi there, we're sorry to hear about your issues when accessing a Dropbox file. Could you please tell us more about what happen is happening? Once we get enough information, we will make sure this is fully investigated.

  • Borderl14279385 Kain the Incineroar (@Borderl14279385) reported

    Sorry, I just needed to fix this post Should I make a dropbox? Everything would be mostly irl and I'll have to think about prices if this goes well

  • n23art Rob Allen (@n23art) reported

    @DropboxSupport I seem to recall the problem persisted on Firefox and Safari but I will try Chrome as well and let you know.

  • nobunny_y Kukkii กุ๊กกี้ 🫧 | VegasPete brainrot 🍷⛓️ (@nobunny_y) reported

    @Alehfred PLEASE ENJOY (tho the Gdrive link might not work anymore there's a dropbox link further down) XD

  • SkyePatridge Skylar Patridge (@SkyePatridge) reported

    Anyone familiar with Procreate ever have issues with the app unpairing from Dropbox? It will randomly stop letting export to Dropbox and I have no idea why. Can't find anything online about it.

  • utekkare Pranay Srinivasan (@utekkare) reported

    Hey @DropboxBusiness What does a Paying Customer have to do to add licenses. Its like pulling teeth. You have not solved your billing / renewal license issues. Why should we keep using Dropbox.

  • CogsandCakes Dr Lynne Hardy, PhD (@CogsandCakes) reported

    I managed an entire morning's work today. Granted, it was just creating front pages & legal text for 8 PDF download packs & copying the correct Dropbox links into them for layout. But it's more consistent effort than I've been able to manage all week! Need a lie down now, though

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