Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • stewbeefdotcom Elsie (@stewbeefdotcom) reported

    @DropboxSupport Since I can't login at all, I can't access real-time support and the email support has taken over 24hrs w/o solving my issue. I have freelance clients urgently trying to access files from my personal account, outside of the business account I was in previously.

  • npann Neal Pann (@npann) reported

    @tedlandau Seems like Dropbox is more trouble than it’s worth these days. Other options have matched it?

  • sethsmithart 🏳️‍⚧️ Seth 🏳️‍⚧️Eye of the Tiger 🧨🐅 (@sethsmithart) reported

    Is Dropbox ****** because I have too many things in my Dropbox????? Like it's just really god awful to try to access any of my files from my iPad, phone, laptop. It's basically just a terrible storage box at this point and I'm wondering... is it me or is it them?

  • jessicabreas Jessicabreas (@jessicabreas) reported

    @mr_scram @Shikikat7 I think the Dropbox is down

  • sethsmithart 🏳️‍⚧️ Seth 🏳️‍⚧️Eye of the Tiger 🧨🐅 (@sethsmithart) reported

    I'm seriously asking. It's so hard to use Dropbox??? What is going on. It's so slow and integration is bad. And I can't use it reliably? I paid for like 1 tb of storage and im using like... 1/4 of that...like??? Is it my internet???? Is it me??

  • wownowexp Rosaria Cirillo | Wow Now, CCXP (@wownowexp) reported

    @justMIKEGraphic @DropboxSupport Glad I'm not T only one with this issue!! T emails didn't make sense to me. I didn't realize I was using a "team".I just paid for Dropbox Plus 2 TB for past 4-5 years having a personal & a work folder. If this mess is about a change of pricing plan, is indeed unethical & #cxfail

  • stefanolaru Stefan Olaru (@stefanolaru) reported

    @DropboxSupport I didn't check, but I can't see why it would work differently. The fix is simple: hide the cookie consent stuff in the CSS print media query.

  • StojBoj John Stoj (@StojBoj) reported from Atlanta, Georgia

    @FiSurgi @Dropbox Ok. This is a problem I have with the public equities market in general, not an indexing thing: maybe it’s ok for a company to just do what they do well, and it doesn’t include massive growth.

  • brenda_winslow Brenda Winslow 🇺🇸🌻🇺🇦 (@brenda_winslow) reported

    @DropboxSupport That article is from two months ago. My team is now two versions behind in our Mac OS updates. We cannot take the risk of updating and having issues synching files as many others have experienced. Some timely status updates would be appreciated.

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @joyctilton If you send them to me, I'll have to wait to grab them until after my Dropbox is fixed, as it's currently acting out the tarter, and so far as I know, I've not yet found a fix for the problem.

  • jasonmray jargon (@jasonmray) reported

    Luckily I keep a copy of Lig on my Dropbox because sharing files across devices isn't a solved problem in 2022.

  • Bigbigvansi פרינס אוף סיאם (@Bigbigvansi) reported

    We uploaded 120 GB to @Dropbox. When sharing the folder with the freelancers, we started receiving 404 error messages. Suddenly, We got a notice that we had sent too many invitations, so we locked out sending any more invitations for the next 24 hours. Why?!

  • djcelrock Celeste, AKA DJ Celrock ®™ (@djcelrock) reported

    Looks like I'm going to have to shut down Dropbox improperly via the Task Manager, and bring it up again, because this issue, is absolutely ridiculous!

  • astonmartin_196 ☆🏇ASTON ♡ MARTIN🏇 ☆ (@astonmartin_196) reported

    I would like ppl to cease and desist from putting their sick papers in my mail box, you using de wrong Dropbox, head on down to culloden road. I would be the worse person if I put them in file 13 smfh Schupse this Holy Thursday Evening

  • JordanWoollenVO Jordan Woollen (@JordanWoollenVO) reported

    The laptop is owned by her work so she can't install iTunes and she can't exactly fly down here. So we seem to be out of options. Do any Dropbox users know if it's easy to add a file from an iPhone?

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