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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
Belém, PA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • James43060
    James (@James43060) reported

    @bander_saedi @DropboxSupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @cyberbrainsecurity1 on Telegram and they were so helpful and reliable. They can help you

  • khoath
    Kerry Hoath (@khoath) reported

    @candicatclaws @bmoore123 Problem is most of the web is modern SSL and they won't work with that, also dropbox client no longer functions so if you are happy to put content on with a thumb drive/sd-card/usb cable they are a great option. Do work as a display as well but do not handle large files well

  • TomSeymour18901
    Thomas James “Tom” Seymour (@TomSeymour18901) reported

    @RentACenter Can I rent a PC with a 2 TB hard drive, to move content from OneDrive to Dropbox in Q2 2026? I sure would if I don’t own one already by then. My father’s hostility to Microsoft Office issues is beyond comprehension, especially when finances or marriages are involved.

  • glowbeard
    Charl Joubert (@glowbeard) reported

    @DropboxSupport Nothing important. Just wondering why your service is so slow.

  • feross
    Feross (@feross) reported

    @rushiv @steely_glint @ibc_tw I mean, you can do this from any site that lets you type text in a box or upload files. GitHub Pages, Amazon S3, Google Docs, Dropbox, or a regular old web server can be used for spear-phishing. When they're targeting a single user, they're not likely to be caught.

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @goskascience Yes. Reinstalling the app will reset the user settings. If you don't want to do just that, you may try clearing the Dropbox app cache instead. If the issue persists, or if we can help with anything else on our end let us know.

  • couragemylads
    Scott Tungay🌲🙏 (@couragemylads) reported

    @HoggWood The Mennonite Legend that I bought from had a 8x12ft gardenshed at his farm entrance. Inside was a fridge, freezer, shelves, honesty dropbox, & a sheet to write down what you took or what you would like to get next visit so he could put your name on it. 24/7 access, no hassle.

  • LifeRexall
    Life Rexall (@LifeRexall) reported

    @SPHDPHPPH I gave up on Dropbox. Mine is just broken and won't ever transfer things. Lmfao

  • bander_saedi
    بندر (@bander_saedi) reported

    @DropboxSupport Why you dont help me with my account ? This is how you deal with your customers? I cant sign in to my account??!!!

  • ijgreener
    Ian Greener (@ijgreener) reported

    @Yascha_Mounk @onedrive Fairly easy to fix. Use Dropbox instead.

  • NormanChella
    Norm (@NormanChella) reported

    @wanderuminating Leaning towards Dropbox at this point 👀 no issues so far with it ?

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @glowbeard Okay, about the files you’ve been experiencing this issue with, where on your system are they located? Are they on your main hard drive? Are the inside, our outside, of your Dropbox folder? Also, do the file types vary, or are they all .zip files?

  • Vinh34291439
    Uyen (@Vinh34291439) reported

    @DropboxSupport I can't sign in as I never receive any verification code at my registered phone number. I can't sign in by any other method. I have contacted the support team but it's >2 days & I haven't received any reply. My ticket is 12249768. Can you kindly check ASAP?

  • clemenceWONDER
    Mr Mphepo (@clemenceWONDER) reported

    @MISSCHINDIYA Right on. The email compresses your files. You should air drop if you use iPhone to Mac. Or do dropbox from phone to PC/Windows then you can down load the actual high quality file. If you use android then share it from phone to PC.

  • glowbeard
    Charl Joubert (@glowbeard) reported

    @DropboxSupport Let me see if I can pinpoint where exactly the problem arises. They're all local, zip, rar, mov, mp4. Outside of Dropbox there's no issue so far (It would work now that I'm testing!). Ah, if the file is placed in the Dropbox folder syncing, it won't transfer. But the whole 1/2

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