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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nottingham, England 1
Guayaquil, Guayas 1
Flumet, Auvergne-Rhône-Alpes 1
Irapuato, GUA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • pettyITguy
    Petty IT Guy (@pettyITguy) reported

    Our CEO told me the Wi-Fi in his office was “basically unusable.” He said this in front of the entire executive team. So naturally it became the highest-priority infrastructure incident in the company. I tested his connection. 940 Mbps down. Perfect signal strength. Zero packet loss. I asked what specifically wasn't working. He said YouTube kept buffering during lunch. I opened his laptop. He had 71 Chrome tabs open. Three abandoned Zoom meetings were still running in the background. Dropbox was syncing 84 gigabytes. Google Drive was uploading a 4K video. He had not restarted the machine in 47 days. I could have explained this. Instead I told him our executive wireless architecture had reached end-of-life. He asked what it would cost to fix. I said I would need to scope it. He told me not to waste time and approved an $84,000 wireless modernization project before I finished the sentence. We replaced 38 access points. Installed a new wireless controller. Rewired two conference rooms. Brought in a consultant. His YouTube still buffered. I walked into his office, closed 68 Chrome tabs, killed the abandoned Zoom processes, and restarted the laptop. YouTube loaded instantly. He smiled. “Now that's more like it.” 20 minutes later he emailed my boss praising me for successfully completing the company's wireless transformation ahead of schedule. I received a spot bonus. Sometimes infrastructure modernization is just restarting a MacBook for an inept executive.

  • ascoeur9
    하레 (@ascoeur9) reported

    I also experienced the same issue two months ago and reported it, but no action has been taken. In the end, I started syncing all the folders with Dropbox.

  • 0xlelouch_
    Abhishek Singh (@0xlelouch_) reported

    System design question. How would you design Dropbox file sync with conflict handling? Constraints to make it real: 1) Same file edited on 2 devices while offline for 3 days, then both reconnect 2) Large files (2GB). Need chunking, resume, and content-hash dedupe 3) Renames/moves vs edits should not explode into full re-uploads 4) At-least-once change events from clients, out of order, with retries 5) Server must support 10M files per user without scanning the whole tree 6) Conflict UX: when do you auto-merge (text) vs create conflicted copies (binary)? 7) Cross-region sync, eventual consistency, and p95 sync latency < 5s for small edits [generated using my AI agent, hope this was useful]

  • hnshah
    Hiten Shah (@hnshah) reported

    @varadh @NotionHQ Bunch of markdown. Google Docs handled it well, but some of my markdown files can get gnarly and even docs chokes a bit. I’m also a minimalist with tools and workflows, trying to get away with the least amount of tools which helps a lot with speed and efficiency. I should be a power user of Notion. Since we’re here, I have plenty of folks (like you) that I know who work there now who I’ve met and like. I’m always rooting for you folks, as a result. Here are some unsolicited thoughts from holding it in for too long. I’ve used every document and notes app under the sun and spent a lot of time in Dropbox Paper and Hackpad before it. Early user of writely which became Google Docs. There are core product principles around a product like Notion that Notion breaks or seemingly optimizes for Notion over the user’s experience. At @CrazyEgg, where I haven’t worked full-time for 17 years until about a year ago, the team loves Notion. So I’m forced to use it. My most common activity is to export things out of Notion into my a chatbot or agent of choice. That has little pricks in the process than paper cuts. But all ouchies count against you. For example, in chrome, when trying to print a page (i am weird and print web pages to convert them to pdf), I can’t trust that all the content will come through. And the issues are inconsistent. I understand this is likely an edge case of an edge case, but all ouchies count, prickle or stabbing. If you got this far, thanks for reading my rant. I one shotted it with the agent between my ears.

  • RvCrypto
    RVCrypto (@RvCrypto) reported

    Every once in a while I have one of those moments as an investor where everything just clicks. I had that moment a couple of weeks ago with Leadpoet, $TAO subnet 71. What initially caught my attention was the team. To me, they represent what a Bittensor-first team should look like. They're deeply committed to the ecosystem, they execute quickly, and, most importantly, they seem to understand that in the end none of that matters if you don't build a product customers actually want. The product appears to be working really well. Winning the OKX product competition and attracting an inbound pilot with Dropbox are the latest two independent signals that suggest they're solving a real problem for enterprise sales teams. The opportunity they're pursuing is also enormous. Enterprise sales is a market worth billions, and if Leadpoet continues executing the way it has so far, I genuinely believe they have a realistic path to building an eight-figure revenue business next year. And the best part here is that all of that value ultimately flows back into the token. I've also spent quite a bit of time talking with Gavin over the past few weeks and months. Those conversations gave me a very similar feeling about Leadpoet to the one I had with Score when talking with Max. I don't make that comparison lightly. It's great to see Leadpoet finally getting the attention it deserves, and the recent price action reflects that. Although, if I'm being completely honest, I would have loved one more dip to accumulate a bigger position, and I know I'm not the only one thinking that.

  • MEllisPhotograp
    M.Ellis (@MEllisPhotograp) reported

    @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

  • edugiansante
    Ed Giansante (@edugiansante) reported

    86% of small businesses still haven't fully integrated ai into their operations. which is funny, because the tools are already here. they're everywhere. there's probably one open in another browser tab right now, quietly waiting to change your life. Goldman Sachs surveyed small businesses and found that only 14% have fully integrated ai into their operations. i don't think the other 86% are anti-ai. they're busy. they're cautious. and they probably don't want to add “company-wide ai transformation” to the list of things they need to worry about before lunch. honestly, fair. @paulg said something recently that I keep coming back to: "If the world is going to get turned upside down, the safest place to be is in a small, fast-moving company that can easily change direction." small companies should be the ones moving fastest. but most are still waiting for someone else to go first. someone else to test the tool. someone else to write the playbook. someone else to promise that nothing will get weird. @clairevo nailed the real blocker: "the blocker is never tools or intelligence. human systems, human problems." i've spent 15 years watching this happen. At Dropbox. At Wix. At Zynga. Now at Persona. different tools. different eras. same pattern. a team finds a new tool. everyone gets excited. someone schedules a kickoff. three weeks later, everyone is back in the old spreadsheet. not because people are stupid. because changing how people work is uncomfortable. and buying software is much easier than changing behavior. i've seen the same thing with community-led growth. i used to pitch community to executives who had every tool and dashboard money could buy. they'd nod. they'd agree it worked. then they'd return to the comfortable world of automation, sequences, and dashboards that made everyone feel productive. last year, i ran 86 events as a team of one and built $3M in pipeline. the secret was not a magical growth hack. it was showing up. knowing the 15 people in the room by name. listening carefully. creating a space where people could actually trust each other. not exactly the kind of thing you can solve with a 47-step workflow. ai adoption and community adoption have the same problem. the tools work. the ideas work. the uncomfortable human part is where things usually slow down. sitting with your team and figuring out what should change. trying one workflow instead of redesigning the entire company overnight. leading people through something new instead of sending a Loom video and hoping everyone feels inspired. the 86% aren't waiting for better ai. they're waiting for change to feel a little less scary. so start small. pick one annoying workflow. try one new thing. make it 10% better. then do it again. the tools are here. the next step is still a very human conversation. and, unfortunately, probably a meeting.

  • ys_tachikake
    Y (@ys_tachikake) reported

    @DropboxSupport @LIBSCRUSHER Can't login..

  • ryanmckeen
    Ryan McKeen (@ryanmckeen) reported

    Lawyers, your data lives in six places and you wonder why AI can't help you. Dropbox. Drive. Email. A hard drive. Two spreadsheets only one person can find. Fix that first.

  • bkarishma360
    Karishma Bhardwaj (@bkarishma360) reported

    @shahzamannn_ Your SaaS idea doesn’t need to be complicated. Stripe moves money. Postman sends API requests. Notion organizes information. Dropbox syncs files. The lesson? Simple problem + huge market + great execution = massive company. Stop asking, “Is my idea too simple?” Start asking, “How many people have this problem?”

  • codependentyaoi
    kayden (@codependentyaoi) reported

    @unprojection i think the issue was the site i was uploading my art to to link on ao3, i was using dropbox and it wouldn't link and then i saw some ppl on reddit say dropbox didnt work for them either, but i was able to find another website thankfully :]

  • Founder_Tribune
    Founder Tribune (@Founder_Tribune) reported

    Drew Houston, founder of Dropbox, on the day the scoreboard gets switched off: For your entire life, the water has come out of one hose. Then, as he put it to MIT's graduating class: "Today, one valve shuts off and now your job is to go out and find a new hose." His hose was Dropbox. Yes, building the company was "the most exciting and interesting and fulfilling experience of my life." But he immediately flagged the half nobody hears: "What you probably don't know, and what I haven't really talked about, this has also been the most painful and humiliating and frustrating experience, too." Not hard. Humiliating. He said he could look back over the years and not even count the number of things that had gone wrong. Then: it doesn't matter. Nobody has a 4.0 in real life. Once you're done with school, Houston said, the whole idea of a GPA just goes away. Bill Gates's first company made software for traffic lights. Steve Jobs's first company made plastic whistles that let you make free phone calls. Neither was successful, and in Houston's words, "it's hard to imagine these guys were too worried about it." Here's why that lands harder than the usual fail-fast sermon: A GPA is an average, every error permanent, weighted, dragged forward forever. It rewards never being wrong. What comes after is a maximum. The misses are discarded. Only the peak is scored. Most people struggle after graduation because they keep playing an average game inside a maximum game. "From now on, failure doesn't matter. You only have to be right once."

  • WeirdDarkness
    Weird Darkness®️ (@WeirdDarkness) reported

    Dear @Google and @YouTube... My account has been hacked, and not only have I lost my Gmail, YouTube, etc., but I've also lost access to my Dropbox that has my full life in it, health records that I used Google to login to, etc. I signed up for Google Account Protection, but it did not protect me. Somehow, even after setting up brand new 2-factor authentication just a few weeks ago, they hacked in, changed EVERYTHING, and now my life, career, and health are at a standstill. I desperately need somebody to contact me. All options I've tried to regain access to my account have failed because everything has been disconnected.

  • DavidCarcelli
    David Carcelli (@DavidCarcelli) reported

    @Dropbox dude if you guys don’t get rid of this Face ID requirement I’m done. I make music and I also use a cpap. I have no problem finding something better than this nonsense. I’m asking for help not aiming harm.

  • Callittlikeitis
    Callitlikeitis (@Callittlikeitis) reported

    @iAnonPatriot Yeah no.. That’s even more piracy. I will Dropbox if it comes down to this drone diarrhea. Or better yet bypass lameazon all together

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