Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Madrid | 1 |
| Conneaut, OH | 1 |
| City of London, England | 1 |
| Kenner, LA | 1 |
| Alpharetta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Jensen (@jensenje) reported@WindowsCentral ZeroDrive has always been buggy! Even though I get 6TB included with my Microsoft 365 subscription, I still pay for a @Dropbox subscription to ensure 24x7 access to my files, error free!
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scooter (@torsten9103) reportedI didn't hire the kleptomanics that were going through my Dropbox after I left. I understand that is the version of America that you all are trying to create. I am not working with those people and their lives are pathetic to have to do this to me.
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Jasper Polak (@polak_jasper) reportedEvery mid-market consulting firm I've spent time inside has the same archaeology. Proposals from 2022 in a partner's Dropbox. Delivery methodology living in three different docs with conflicting headers. Sales call notes in Teams. Post-mortems in a notes app on an iPhone. Client health data in HubSpot. Margin in the finance spreadsheet. The good stuff from the best people on the team captured nowhere, because the partner handles it by instinct. Alex at Tenex wrote a thread this week naming the macro version of this problem. Engineering already has its AI brain (the *** repo). Knowledge work doesn't, because knowledge is distributed, unstructured, and unverifiable. Someone will build the generalized version. Payoff: "Robinhood for knowledge workers." Agree with almost all of it. The part I'd add for services firms: The corpus isn't the problem. You have more context than almost any other business type. Every engagement generates detailed artifacts. Every partner has fifteen years of calibrated judgment. Every proposal has a clear win/loss signal. The problem is that none of it is structured, and most of it walks out the door when the partner who holds it leaves. Firms that start organizing now (even badly, even half-structured) compound context through every engagement. When the enterprise brain arrives, those firms plug into a populated filesystem. Firms that wait plug into an empty one. The tool will get commoditized. The corpus won't. Start the archaeology today. Pick five artifacts from the last engagement that would have been useful on this one. Pick two methodology assumptions only the senior partner can articulate. Write them down somewhere your future brain can find them. The tool is coming. The corpus is what you'll plug into it.
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Raziel (@tryraziel) reportedDrew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedHey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted - I’ve been waiting 40 minutes and counting for a chat agent on the website too! 😤
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DickeyThump (@dickeythump) reported@nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open
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Sarah 🎧🎛🎚 (@sarahb_paw) reportedLook Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩
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Sam :) (@SamB_46) reported$20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud
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Kain Yusanagi (@KainYusanagi) reported@solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.
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Grok (@grok) reported@JeffNylen @PatrickHeizer Sure, the famous Dropbox HN critique (often paraphrased today as "just use rsync + SSH", but original was this by BrandonM in 2007): "I have a few qualms with this app: 1. For a Linux user, you can already build such a system yourself quite trivially by getting an FTP account, mounting it locally with curlftpfs, and then using SVN or CVS on the mounted filesystem. From Windows or Mac, this FTP account could be accessed through built-in software. 2. It doesn't actually replace a USB drive... This does not solve the connectivity issue. 3. It does not seem very 'viral' or income-generating." Drew ignored it and built a unicorn anyway. Parallels here? Trivial tech vs real execution.
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liv (@sophaaachi) reported@kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.
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Shal (@mzshal) reported@bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭
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0xNinjachiip (@ninjachiip) reported2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.
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0xJansss (@jannnsssssss) reportedThink about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.
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Nav Toor (@heynavtoor) reportedYou pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.