Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • overcritical Overcritical (@overcritical) reported

    @DropboxSupport @PocketRocketDev I‘m having the problem both using the website and the iOS App.

  • eizenhowell eizenhowell | Internet-less Arc Letsgo (@eizenhowell) reported

    If I manage to find that dropbox for electronic waste today, I'll probably replace my tab battery next month. I need to dispose the battery since it looks kinda swollen already. Also if I managed to fix that thing, I probably can use it for a streamdeck lol

  • BaglesRare BaglesRare (@BaglesRare) reported

    @Dropbox can’t upload anything right now speeds are terrible and fails. Any fix for that? It’s not my internet speed. Was uploading fast and fine lastnight

  • deepakgopal19 Deepak Gopal (@deepakgopal19) reported from Chennai, State of Tamil Nādu

    @LabourMinistry @socialepfo Issue is, EPF RO in most places don't allow public/employers to go inside. Evn for any doc submission we're forced to put it in the dropbox which we don't even get acknowledgement.Visiting in person don't make things better. Already all docs submitted and pls do the needful.

  • oneclassycoder Alex Suzuki (@oneclassycoder) reported

    @steipete @mitsuhiko Briefly tried OneDrive and Box as well, both had terrible sync speeds (time till co-worker saw a file I put in a shared folder). Very happy with Dropbox tbh.

  • snakeythejake Jacob (@snakeythejake) reported

    Imma take down the creators of Dropbox for making such a horrible file sharing site.

  • joshferge joshferge (@joshferge) reported

    @mitsuhiko I think it’s fine depending on scale. Needed Terabyte+ syncing and it broke down on me last year whereas dropbox handled it no problem. Drive’s Desktop client is also quite bad if you need that.

  • betimup mk (@betimup) reported

    @DropboxSupport @philiplueck Having the same issue, too. I tried downloading the desctop-app, but the download isn't working, neither. Any chance to adjust the preferences in the online-version or another workaround?

  • overcritical Overcritical (@overcritical) reported

    @DropboxSupport Not using the desktop app, but I have the issue with Chrome, Firefox and Brave on Windows 10 and the iOS App.

  • jagthedrummer Jeremy Green (@jagthedrummer) reported

    @CoralineAda @splice In related news, I think I finally figured out how to un-bork a session when that problem crops up for me that forced us to fall back to Dropbox last time.

  • linuszoll Linus Zoll (@linuszoll) reported

    @philiplueck @Dropbox Same, not working at all. Tried downloading files from the web app, but there it even cancels the download after a few seconds.

  • napriccz Napříč.cz (@napriccz) reported

    @SarcasmByJessi @DropboxSupport Hi same for me today, we are three people same problem, we tried so many things cannot find any information about this "Failed - network error"

  • koobs Kubilay Kocak (@koobs) reported

    @DropboxSupport @Dropbox A proper error message would be useful here, I'm guessing a permission issue, or 404 (from GitHub) if Dropbox is trying to fetch/parse/render the file in order to save it.

  • philiplueck philiplueck (@philiplueck) reported

    @DropboxSupport connecting via a VPN solved the issue. maybe this is a germany only problem, as most of my collegues outside of germany don't have any problems at all.

  • overcritical Overcritical (@overcritical) reported

    @DropboxSupport @PocketRocketDev Same problem here.

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