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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesFallows
    James Fallows (@JamesFallows) reported

    @reed80184850 @AppleSupport Hi Kay -- Yes, made a Time Machine backup one hour before turning the computer in. (Also data in Backblaze and Dropbox.) Problem is that the Time Machine restore persistently fails.

  • tranzman77
    Blake Lewis (@tranzman77) reported

    tomorrow i need to focus on signing into dropbox on the new machine ensuring that my doc files don't give me error messages like when i bought the laptop from cash converters. my counsellor from manchester ended up visiting to resolve that one and even then the machine's no good.

  • GreyWays
    Bondforged Pronoun Anarchy (@GreyWays) reported

    @DropboxSupport Yeah see the problem is that I have to look at my plan to find it. That should be visible when I log in or when I click the toolbar icon for it. It feels like this is needless obfuscation. Furthermore on the account/plan page it doesn’t show the upgrade price, I had to Google it.

  • cpltalk
    (((cpltalk))) (@cpltalk) reported

    From a #usability POV I see a pattern that @outlook (see prev tweets) and @dropbox share in that they failed without any notification and for reasons that remained entirely unclear. To me that points to poor error handling somewhere deep down in their code. #UI #fail

  • fablepaint
    Fable Siegel Lackadaisy Director (@fablepaint) reported

    @RitoBandito Drive is Google so any technical issues you have are gonna be serviced by an automated bot at best. Dropbox has some automated help, but it's staffed by people too. That's huge.

  • cpltalk
    (((cpltalk))) (@cpltalk) reported

    @DropboxSupport Same silly error message.

  • TechWithMirza
    Tech With Mirza (@TechWithMirza) reported

    Nextcloud runs on your server, protect your data and give you access from your desktop or mobile devices. Through Nextcloud you also access, sync and share your existing data on FTP drive a Dropbox or a NAS you have at home.

  • zvckerin
    kaz(oo) (@zvckerin) reported

    does anyone have access to the lost tsn fic dropbox? i know its request only now but it looks like the email is down and i dunno how else to contact the owner

  • TheoBruckbauer
    Theo Bruckbauer (@TheoBruckbauer) reported

    @DropboxSupport (These issues have been happening since before upgrading to the iPadOS beta)

  • MGardian24
    MiracleGardian24 (@MGardian24) reported

    @llamadelgeh I'm glad your back but the dropbox is not working correctly can you fix it and when are you going to post hero secret part 2

  • AmericanAmaPN
    American Ama 🇺🇸🇺🇸❤️❤️🙏🙏 (@AmericanAmaPN) reported

    @RichLeighton I think I still have a dropbox login somewhere <digs through old password files...>

  • SeveraSnape
    Katy Todd (@SeveraSnape) reported

    @DropboxSupport Thanks so much, it was a me error. I've fixed it. Somehow it was shared with some other thing so I had to remove access.

  • corrinee_c
    corrine (@corrinee_c) reported

    @DropboxSupport I’m having trouble viewing all the photos I upload on Dropbox and I can’t seem to connect to an actual person on the support page to solve this problem. How I can send an email or something?

  • asdes007
    Alfredo (@asdes007) reported

    @DropboxSupport hello, consult my cell phone was stolen and I recovered it, but the one who had it did pure mischief with the equipment and many applications were not working including dropbox, please I need help from samsung they restarted my equipment but it appears disabled

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @hughker Winston, if you've logged a ticket that we can look into, please send over the ticket ID. As far as the Dropbox desktop app is concerned, have you tried playing with the Selective Sync settings to manage the file count syncing on your device, if this is the issue?

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