Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
| Birmingham, England | 1 |
| Boynton Beach, FL | 1 |
| Milan, Lombardia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Ramasundaram S
(@RamasundaramS10) reported
@DropboxSupport I’m facing issues while trying to upgrade from Plus to Professional account. Tried with your support. But that was a very painful experience. She said my ticket would be escalated and had cut me short without letting me complete. Ticket no: #16367684
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nameless
(@ConnorWright81) reported
@BombaSquadDan I send anything under 20$ in a pwe and never have issues. I have a outgoing mail Dropbox infront of my townhouses and drop them in there. Only had return mail once cuz label got torn but that was my fault . I can ship BMWT for like 3.40 on PayPal, post office will charge you 5$
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Ramasundaram S
(@RamasundaramS10) reported
@DropboxSupport I tried with my PC browser from which minutes earlier I had paid for my Plus account. I tried with mobile browser also, where I had faced the same issue. Pls let me know should I try with a different card.
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Jesse Graham
(@JesseDGraham) reported
just found out the very hard way that if you put a "/" in a file name in Dropbox, it'll create a file structure using the / as levels and now I have to slowly move 350 photos to fix my mistake 🥲🥲
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0.8 Parse, btw
(@notseanhogan) reported
Trying to download some video from a client at work, Dropbox won’t load. Decided to check Twitter to see if it might be down. Search Dropbox, see that it’s trending. Mistake.
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mik c'',) 🔶
(@ma2keithappen) reported
@DropboxSupport i paid annually my subscription to avoid issues but you have unlinked my team folder and have my files missing, how dare you!!!
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Kysarcius
(@Kysarcius) reported
@lordsutch @SeanTrende +1. I migrated to self-hosting back when Dropbox introduced a device limit. Rude wake-up call that my workflow was completely at the mercy of a corporation's changing whims. Everyone should run their own server if they're able.
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Virgile
(@VirgilePC) reported
@buttercup_pw Hello, I have an issue with the new Buttercup release (v 2.4.0) on iOS. When I try to connect to my Dropbox account to add a vault with my bcup file on this, I have an error and the vault is opening on read-only. 1/2
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✨Radhi✨
(@RadhikaNanalal) reported
Hello @Dropbox why am I unable to speak to a human when my business account has been hacked and disabled?! Lodged a ticket and got a reply to expect delays in response. Terrible! @DropboxSupport pls pls pls HELP!
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Bryson Knoel
(@BrysonKnoel) reported
@baredex @AndrewAstor @horuhesan I set it before I even sent the links out. And this was for multiple files over the course of a whole school year as a teacher, lol. Hundreds of people telling me they can't access a file. Never had that problem with Dropbox.
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Buttercup
(@buttercup_pw) reported
We’ve identified a bug in our Dropbox integration for our mobile app. Some intermittent connection problems may arise from this. A fix is coming asap..
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Dave
(@dave2482) reported
@sam_angelina22 Try using free Dropbox & Snapfish as automatic backup storage in case you delete something in error or lose your phone. Snapfish allow you 50 free prints each month 6x4 for a couple of quid postage too.
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Mohit Thakral
(@codemerlin) reported
@CrankyZoul @JasonSolinsky @uttara_a This is dropbox not consulate appointment, this is an issue on VFS side and they should own. Even IMO don't cancel, show up and if they say anything, ask them to show this documented anywhere. I am sure they would figure something out in person, again just because this vfs
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ghoul
(@prodghoul_) reported
@baredex I hate dropbox too, but having "There was a problem playing this audio file" pop up on a very important email that u sent is the reason very few people use google drive
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Ramasundaram S
(@RamasundaramS10) reported
@DropboxSupport Didn’t expect my experience to be so bad with you. Pls upgrade my account to Professional ASAP. Chat details and my issues are in ticket no #16367684. Let me know an update ASAP
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