Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • dasvenomz KuKz (@dasvenomz) reported

    @DropboxSupport My account was suddenly disabled. I had DM you with the opened support ticket number, and also with screen capture of error, please help.

  • PAHouseLink Bill Hamberg (@PAHouseLink) reported

    @DropboxSupport This is through the mobile app (iPhone). Uploading files taking WAY too long (whole 'nother issue!!), so I moved them once I got back. Now the app is trying to upload 200+ pics, which are not there...!!

  • royalkingdompr Shay Brown (@royalkingdompr) reported

    @DropboxSupport First off this is where it says to email if you have issues which I did! Then THOSE folks respond and create tickets! They aren’t ******* responding! They did months ago and with a ticket # but I was never refunded! Y’all continue to steal and I’m sick of the ****

  • PentagonRound RoundPentagon (@PentagonRound) reported

    @Fireballgamer2 Hm, I'm not exactly sure what the problem is so here's some suggestions, uninstall nnc and download only the apk from dropbox. There's also a chance that you have "unauthorized app downloads" turned off in the app settings for dropbox. If that doesn't help then I'm out of ideas

  • msmhawkins Mila (@msmhawkins) reported

    @DropboxSupport To be truthful, I don’t remember HOW I joined last year. But I have a bank receipt showing I paid $119.88 AND Dropbox is actively pressing my bank card for $130.67. How can this issue end?

  • mattmorg_ M@ (@mattmorg_) reported

    Why is my videos downloading so slow in DropBox someone HELP

  • buycrazydomains Buy crazy domains (@buycrazydomains) reported

    The other day I had a problem because I quit Dropbox...

  • EColtoff Emma Coltoff (@EColtoff) reported

    @TheSpaceGal Google suite stuff is off limits due to confidentiality issues (Drive, Photos, etc). Same with Dropbox. Guess Zoom isn't secure enough either? But Teams integrated well with Outlook too.

  • thejennchen Jenn Chen (@thejennchen) reported

    @brianwjones Probably the sender isn’t setting up the permissions correctly. I haven’t had a problem with sharing files with anyone- those with or without a Dropbox account

  • HussainAlrebeh Hussain Alrebeh (@HussainAlrebeh) reported

    @DropboxSupport you have issues with receiving the security code in Saudi Arabia numbers. I don't receive codes although requests were sent hours ago. Tried different number and issue remains.

  • MichaelRaySell1 Michael Ray Sellers (@MichaelRaySell1) reported

    @DropboxSupport Yes, I have forgotten my password for my login and do of have the same phone or phone number and no security code. How can I get back in? Thankyou

  • edmorenob Eduardo Moreno (@edmorenob) reported

    @DropboxSupport I need help can't login

  • JeschkeSqrl It's Sqrl Time (@JeschkeSqrl) reported

    @bec_son people should not use dropbox for distributing content, it's a very easy way to get dropbox to temp-lock your account for having too much activity, haha anyway, the issue is more I want to upload it at a good quality at the place where people are going to listen to it first

  • rfh_iii 📦💉 Ineligible essential worker (@rfh_iii) reported

    @svensundgaard @ClappedDan ID not even the worst of it. It limits dropbox/accessibility. It lets a legislature-appointed hack take over election oversight in so-called 'problem' counties (guess which way they vote!). *It criminalizes giving food/water to weary voters in long lines FFS

  • AlvinaHoffm Alvina Hoffmann (@AlvinaHoffm) reported

    @KarolineFaerber I had the same issue with my dropbox. I thought it was backing up all my files for 3.5 years until I realised nothing was ever backed up. Ignorance can be a bliss... 😬

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