Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Irapuato, GUA | 1 |
| Bournemouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Boots (@2YOOandBoots) reported@twicezulight @chuuize @tsun1verse Skajdkskak ***** is u seriously that slow? U sent me like 10 versions on Dropbox I had u do all the hard work
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Startup Archive (@StartupArchive_) reportedDropbox founder Drew Houston on why distribution is more important than product LinkedIn founder Reid Hoffman wrote in his book Blitzscaling: "Many people in Silicon Valley like to focus on building products that are, in the famous words of the late Steve Jobs, "insanely great." Great products are certainly a positive, but the cold and unromantic fact is that a good product with great distribution will almost always beat a great product with poor distribution." Dropbox is a great example of this. As Dropbox founder & CEO Drew Houston explains, great distribution is ultimately how they beat out dozens of competitors with similar product offerings. Drew believes that too many startups overlook the importance of great distribution. Dropbox had a great product, but it succeeded because of its great distribution. They used a combination of organic virality (users shared files with nonusers) and incentivized virality (Basic account holders get 500 MB of extra storage per user they refer; Pro account holders get 1 GB) to grow. Virality helped Dropbox double its 100,000 users at launch to 200,000 users just ten days later, then skyrocket to one million users just seven months after that. An important caveat though: if your distribution strategy focuses on virality, you have to make sure you solve retention first. Bringing new users in through the front door doesn't help you grow if they immediately turn around and leave. According to Drew, Dropbox discovered this truth the hard way, when activation rates revealed that only 40% of the people signing up were actually putting files in their Dropbox and linking them to their computers. As Drew partially explains in the clip, the early Dropbox team went on Craigslist and offered $40 to anyone who'd come in for a 30-minute usability test. They asked these people to go from a Dropbox e-mail invitation to sharing a file with another email address. Zero of the five people tested succeeded--they didn't even come close. This stunned the team. So they made a list of 80+ things in an Excel spreadsheet and sanded down all of the rough edges in the experience. They soon watched their activation rate climb and left the competition in the dust as they marched on to a $9+ billion market cap. Source: @ycombinator (Feb 2017)
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Valentin.exe (@PujaMak0302) reported@devinlowerybwc Buying a Dropbox feels like ordering a side of internet with a side of legal trouble, but hey, who needs buyer protection when you’ve got curiosity?
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Lazar Stojković ⚡️ (@LazarStojkovic) reported@soltwagner @soltwagner Hi! Bought Cooldock today and loving it so far. A few things: 1. The Dropbox widget doesn't work. (See attached.) 2. The App Switcher widget is broken. It won't switch focus to a clicked app and clicking the Ⓧ removes the app from the switcher for a split second, and then immediately brings it back. 3. A Trello widget (or a few) would be awesome.
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Waldemar Santos (@wsantos99) reported@DropboxSupport Hello, I have already sent two emails regarding a problem I’m having with my account, but I haven’t received any response. How can I get assistance with this issue? Thank you.
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Duaa 🤲🇮🇳 (@Duaa_1206) reported@himasoraakane Doing digital forensics on Dropbox error screens to investigate a suspended account is a whole new level of investigative work.
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Jack (@jackcoder0) reported1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.
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Santiago Bustelo (@sbustelo) reported@DropboxSupport More details? “I am really sorry for any inconvenience this is causing. We'll update you shortly on this issue. In the meantime, please let me know if you have any further questions. Best regards, Jesse | Advanced Support” That’s the “support” I’m getting. FULL REFUND NOW
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The Open Web JP (@TheOpenWebJP1) reported@heyyyyyieeee @Maha_kalpa @grok It's not recommended as "unlimited free cloud storage" because GitHub isn't designed for that, and practical limits + performance issues kick in quickly. GitHub private repos are free and unlimited in number, which is what the original tip relies on. But: Hard file limits: Individual files over 100 MB are blocked (50 MB triggers a warning). Browser uploads are capped even lower (~25 MB). Larger files require *** LFS. Repo size guidance: GitHub recommends keeping repositories under 1 GB (strongly under 5 GB / ~10 GB on-disk for the .*** folder). Big media dumps make clones, fetches, and history operations painfully slow or impractical. *** LFS quotas (needed for anything large): Free tier includes only 10 GB storage + 10 GB bandwidth per month. Exceed that and you hit blocks or billing (depending on settings). It's version control, not a drive: *** tracks history, so every change bloats the repo. Binaries (photos, videos, etc.) are inefficient in ***. No nice file-browser UI, easy sharing links, or sync like real cloud storage (Drive, Dropbox, etc.). Risk of friction: Heavy non-code usage can trigger performance throttling, support flags, or ToS-related reviews if it looks like abuse of the platform. GitHub actively monitors repo health signals. It's fine for small code-adjacent backups or a few files. Terrible as a general-purpose unlimited media dump. Use actual cloud storage (or object storage) for that.
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Jan Senderek (@jans) reportedI started journaling at 16. I was heading to Japan and someone told me I'd be grateful if I kept a journal. So I did. And they were right. I loved that I had somewhere to put my thoughts. Somewhere to look back at if I wanted to remember something. Plus I knew I was being thoughtful about my future self. But life got bigger. University, then a career, now a family. More thoughts. More things. The journals had no chance of keeping up. So what changed was the tools. Handwritten journals to Evernote to Dropbox to Obsidian to Notion. Always thinking the next one would be the answer. It never was. Every system asks the same of you. Tag this. File that. Organize here. Review there. Do the work now so that future-you can find it later. And future-you is grateful. That part is true. But your current self carries all of it. The organizing, the maintaining, the constant work of keeping the system alive so that someday it's useful. That burden never lifts. It just accumulates. Your current self and your future self should be working together. Not one doing all the heavy lifting for the other. What if you just put your thoughts down. And trusted they'd be there when you need them. No organizing layer. No maintenance. Just the thinking. So you can truly be your current self.
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J.F. Lawrence | Author (Jesse) (@jflWrites) reported@spaceemotion All good ideas. I've thought about Dropbox, Google Drive, and OneDrive. They suffer from persistence, login requirements, and users fiddling with things that change permissions. AWS is cheap, and I'm considering it, but I'm trying to pay for this off of my measly book sales, so...
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Shego Nationalist (@WhoreRammer40K) reportedWife’s car breaks down (alternator and battery failure) on the interstate Tow tuck driver drops my car in middle of mechanic shop plaza Does not put my key in dropbox (my only key unfortunately) Mechanic calls and says “WTF” $275 for locksmith to craft one with elven magic
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Ihtesham Ali (@ihtesham2005) reportedThis is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?
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Sol!A3800 (@SolA3800) reported@Dropbox I have loads of upload problems with Dropbox, scarce access to customer support inside the app, whilst when trying to get customers support from outside the app, the information says get customers support from inside the app. Have paid £19.99 for more than a year with little use benefit of the service, am considering closing the account.
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Ayaan 🐧 (@twtayaan) reportedSteve Jobs told Drew Houston that Dropbox was a feature, not a product. Dropbox is now worth $8 billion. In 2007 Drew Houston was a 24 year old MIT student who kept forgetting his USB drive. So he built Dropbox. Within a year Steve Jobs called him into Apple HQ. Apple wanted to buy Dropbox and shut it down. Houston said no. Jobs told him directly that Dropbox was a feature, not a product, and that Apple would build it themselves. Apple launched iCloud in 2011 specifically to kill Dropbox. It did not work. Dropbox crossed 100 million users in 2012. Then 200 million. Then 500 million. Apple tried again. iCloud Drive in 2014. Same result. Then the enterprise market shifted. Slack, Notion and Google Drive carved up Dropbox's user base from every direction. Revenue growth slowed. The stock dropped 50% from its IPO price. But Dropbox never died. Today 700 million people have used it. 17 million paying customers. $8 billion valuation. Still independent. Still running. Steve Jobs built a trillion dollar company. He called Dropbox a feature. The feature outlasted him and two attempts by Apple to replace it. Drew Houston never forgot his USB drive again.