Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • slesserSeattle Shay Bockmann (@slesserSeattle) reported

    @DropboxSupport I’m trying to apply for a test job there but cannot with the website down

  • joyctilton Gadget Meistress (@joyctilton) reported

    @canadianlynx1 I turn off that smart feature in dropbox. I don't trust that. So far, no issue.

  • HamedBaatour Hamed Baatour (@HamedBaatour) reported

    @dagorenouf Dropbox got roasted on HN too this illustrates that people's opinions are heavily influenced by social proof not by the actual value provided or the problem solved I guess the world could have been a better place if humans deeply thought about micro-actions as small as commenting

  • canadianlynx1 MayAnderson (@canadianlynx1) reported

    Ok, done dealing with the annoying #Dropbox issue and hopefully I got all my files back. Got the info I needed from social security as well. So now it's time for a good book because my head hurts after all that.

  • FMPhoenixHawk Field Marshal Phoenix Hawk (@FMPhoenixHawk) reported

    So, the @Dropbox software is telling me it can't log in, website says my account is suspended , not getting any password reset emails. Yet, can still access the files through Windows Explorer. Not sure if software issue, or Dropbox issue. Support request sent, no response yet.

  • Kadison_angel chelsea lynn (@Kadison_angel) reported

    @Dropbox Hi. I am having a problem with my account, and am trying to cancel my dropbox subscription cause I am no longer needing it. I am visually impaired and can not use your website. How can I reach your support team?

  • GoodGuyGuaranty Repositioning Play (@GoodGuyGuaranty) reported

    My lifehack of the year: the scan document feature on the iPhone notes app. Hold down the notes icon, press 'scan document', place the document in the frame. E-mail the document as PDF to whoever needs it or upload straight to Dropbox. Game changer for a paper-heavy industry.

  • durosinlohunut5 Drusilla (@durosinlohunut5) reported

    @JayAdeff @DropboxSupport If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @inboxfans on Twitter. They are the best, they helped i and couple others with account issues.

  • AndresWrites Andrés Tardio (@AndresWrites) reported

    Photographers who shoot w/ Sony: do you ever have an issue w/ ARW files on Dropbox or Lightroom? I recently had a friend shoot some stuff on Sony & can’t seem to upload to LR or download the raws from Dropbox. Happened in the past also & had to just edit jpegs. Cc @SonyAlpha

  • louktaan Louktaan (@louktaan) reported

    Dropbox disabled my account and refuse to help solve the issue. I trusted them to keep my files safe. My files are lost. Nwoo 😭

  • slesserSeattle Shay Bockmann (@slesserSeattle) reported

    @DropboxSupport I do think the disability portion was not working however

  • pavitranew pavitra shankar (@pavitranew) reported

    @USAndMumbai I am trying to make appointment for USA visa dropbox in india. my login account froze for 72 hrs. How do i know my 72 hrs is up?.

  • ian_j_stewart Ian J. Stewart (@ian_j_stewart) reported

    The underlying archive document is also available from this page. I am temporarily hosting that file on dropbox to manage bandwidth download issues from this site. If you would like to provide funding to make the site's infrastructure more robust, please be in touch.

  • slesserSeattle Shay Bockmann (@slesserSeattle) reported

    @DropboxSupport The discipline field under education is not working correctly I enter a value and it flags it as an error when I hit submit and thus I cannot submit

  • dustboxednorth dubby 📦🐐 (@dustboxednorth) reported

    @BoyishGirlie @pattynoodle torrents are essentially a way to transfer data from one system to another directly (peer-to-peer) rather than having someone upload a file to a server, then have another person download it (stuff like Dropbox) that's all I really know on the subject :p

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