Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Alpharetta, GA 1
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • scottkrouse Scott Krouse 🚢 (@scottkrouse) reported

    @vidbina @cwbybb And, the way the notes were shared seemed clunky and there were some syncing issues through Dropbox which was housing our directory. I'm not sure how well live collaboration would work...but this was a while ago.

  • rroudt Ramses Oudt 🪵 (@rroudt) reported

    @FisFraga @AngRBowen With third-party sync service (Google Drive, Dropbox, iCloud) we still see users reporting issues. With our own sync version there are very little issues, also because it has version control. But as with everything: take regular backups so dataloss isn't catastrophic.

  • JoshBaileyDJ Josh Bailey (@JoshBaileyDJ) reported from Portsmouth, England

    Anyone else have the issue with drop box links and it not taking you to the app , it sends me to the App Store to download an app I have . Seems bizzare #dropbox

  • OGYENDIS 💲💲💲 (@OGYENDIS) reported

    found some samples i like but dropbox says the files are deleted. these problems is killing my creativity.

  • arleigh arleigh (@arleigh) reported

    fyi if you turned on dropbox's "make online only" to save space and stuff, it's not working correctly right now. so you'll have to "make available offline" while you're in need of, or are trying to download, certain files.

  • rainertec Tim (@rainertec) reported

    @juanbuis @MKBHD Same as @Dropbox. Been charging me for the last 12 months, I've emailed to cancel but they don't. They literally took 12 months payments which I didn't realise continued 🙈 All for not being able to sign in to the account setup with Google login which I no longer had access to.

  • DBurkland Dan Burkland (@DBurkland) reported from Bloomington, Minnesota

    @FCastrillo86 @onedrive Seriously syncing can’t be this hard of a problem. Maybe @satyanadella needs to buy Dropbox and fire the entire OneDrive team.

  • AuthorDherbert DHerbert-author (@AuthorDherbert) reported

    @NudeLatitude I'd had no issue for years using Dropbox - but presumably they had not looked at my files before and the AI caught up to me... so maybe Google / whoever will catch up to many of the rest of us one day. I think their definition of indecent material differs greatly from mine!

  • MarkBakalor Mark Bakalor (@MarkBakalor) reported

    @DropboxSupport I’m a business account user and recently lost ability to create links to share stored content. I’m now receiving the error “Couldn't copy link - You don't have permission to create a link to this content” without apparent reason for such an error. Please help…

  • HiroRatwani Hiro Ratwani (@HiroRatwani) reported

    H1b Dropbox stamping is taking longer than usual. The service is slow and it’s been two weeks with no updates. My brother in@law and wife supposed to fly back next week but now he is stuck here with no update and losing money on flight cancellations etc.#@USAndIndia

  • MWhiteShelley 𝙅𝙤𝙖𝙣𝙣𝙖 • JMF (@MWhiteShelley) reported

    Can’t sign in to @Dropbox on my new work laptop because the security code just never actually shows up in my email, and this happens to people all of the time?! I can’t even turn on mfa either because it errors out on the app. Make it make sense 😩

  • aehilden Anders Einar Hilden (@aehilden) reported

    Testing the IPv6 only Internet... Lasted 20 minutes. Kudos to mastodon dot social, Dropbox, Google and Pushbullet. Wtf6 at Microsoft, Github, Slack, Twitter, Bitwarden, Lastpass, Nets. No wonder IPv6 has slow progress....

  • 8atticus Tom Jones (@8atticus) reported

    @BryanCovey2 @TheBestFromLCHS @blustaush Watch the flipped bike and hand going down in the garage lol… cardio can hurt sometimes. Found this on an old old Dropbox so had to film by phone .

  • RaeCrothers Rae Crothers (@RaeCrothers) reported

    You get what you do, or don't, pay for. Yesterday, shared files for 16 hours straight through @Dropbox with zero issues. Today, using @googledrive and it took four attempts before I got the first file to download. Going to be a long day.

  • dinomirMT Martin Tomko @dinomirMT@mastodon.social (@dinomirMT) reported

    @MattCowgill Interesting, it is the only one that is reliable for me, GDrive dead, OneDrive is a hard to navigate slow mess. Never a problem w Dropbox, and customer support was good too. Best so far for low latency stuff too... using across Mac/Android

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