Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1
Milwaukee, WI 1
Ashland, OR 1
Augsburg, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • ACLD_maker Joe Baca (@ACLD_maker) reported

    @DropboxSupport @chrisbonini I'm having the same issue trying to clear up some space on my account. Attempting to delete files, and move files from one folder to the next doesn't currently work. The status bar at the bottom just pops up and the square icon just spins forever with no action.

  • simoninferno Simon Brook (@simoninferno) reported from Khlong Toei, Bangkok

    @Dropbox truly has the world's worst tech support. Today's suggestion: "Try using another computer" or "we might have a solution in a few weeks!" Appalling, useless and incompetent. 57 pages of people having the same issue and that's all they can suggest!

  • JimEllisUk Cllr Jim Ellis #GetTheVaccine (@JimEllisUk) reported

    Somewhere between Dropbox, Google and Linux... Thank you to whom killed the kids laptop. Spent hours trying to fix network cards and reinstall iso files.

  • capillaires %mw (@capillaires) reported

    > AH! MY BASH SCRIPT IN A CRON JOB DOING THE INTRA-NETWORK REMOTE FILE SYSTEM REPLICATION ACTING AS A SECURE DROPBOX, HASN'T TAKEN DOWN THE COMPANY... YET!

  • KindridOfficial Kindrid (@KindridOfficial) reported

    Dammit dropbox is down lol

  • trisha_gee Trisha Gee (@trisha_gee) reported

    @vlad_mihalcea @robinjayasinghe Like (and these are real examples of problems from tools that I regularly use but I won't name names): tools that crash regularly; tools that freak out and require a restart when data stored on a cloud drive (like dropbox); tools that LOSE YOUR HOUR LONG RECORDING FOREVER.

  • danieltdeacon Dan Deacon (@danieltdeacon) reported

    @jdmortenson @dispositive When I had a similar issue I text chatted with a Dropbox person on the website, and they were super helpful

  • JaviVeluz Veluz99 (@JaviVeluz) reported

    @DropboxSupport I can't sign in because of the 2 step verification

  • TheresaPittius Theresa Pittius (@TheresaPittius) reported

    About to edit 10 tapes annnnnnnd @Dropbox is down. Yayyy

  • pt parker (@pt) reported

    Huh. I don't think I've ever seen Dropbox down. So much for trying to work on documents in the cloud today...

  • horatiodrank Jamie Play Too Much D&D (@horatiodrank) reported

    @drmag00 I know the feeling. My password vault is a terrible mess. So is my Dropbox for that matter.

  • tiarabyrd_ Tiara Byrd (@tiarabyrd_) reported

    @sierraaimani You lucky I forgot my Dropbox login

  • abrahamvegh Abraham Vegh (@abrahamvegh) reported

    Uh… @Dropbox is running scheduled maintenance that takes down the entire service at 5:10PM Pacific on a Thursday?!

  • belling Don Ouinao (@belling) reported

    @ChrisJohnson135 @lynnewatanabe It's the actual Google Drive app that works like Dropbox that I'm having issues with. It no longer keeps a local copy (or I can't find a way to re-enable it). When I want to access my stuff it has to sync, which for some reason makes my keyboard unresponsive for up to 20 minutes.

  • simoninferno Simon Brook (@simoninferno) reported

    @DropboxSupport It's not independent as it's a regular issue that hundreds of your users are having when using your product. This occurred after I followed your update suggestion so clearly it's a dropbox issue. There are 50 pages of unhappy users with the same issue!

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