Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Rell_Lauren Gulag Inmate #0826 (@Rell_Lauren) reported

    @EdAsante77 If GA takes care of the dropbox issue, then no. He'd get boat raced.

  • dcwhatwhat Jamie Madden (digitalchild) (@dcwhatwhat) reported

    @Dropbox I’ve contacted your support several times without even a reply. The account we are trying to access has been disabled due to inactivity. How can we fix this if you won’t even respond to support requests ?

  • RolandRayStroud Roland Ray Stroud (@RolandRayStroud) reported

    This is another message in a bottle, flung into the sea. When you are young, start keeping a diary. It does not have to be literary. Jot things down that you see and hear. Do this in a computer program, to have search capability. Back it up online with something like Dropbox. /1

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @BrinPorterPalme To submit a help form, when asked "I want to look up information related to", please click on Other from the drop-down menu. Do not sign into your Dropbox account, just put the email address you believe the charges are associated with, and then provide the billing info.

  • TaePhoenix Tae Phoenix (@TaePhoenix) reported

    I need @Dropbox help. Desperately searching for an old @musescore file but I can only find the PDF output and re-importing it creates all kinds of errors I'd have to fix manually.

  • TheNLB Hoops McCann (@TheNLB) reported

    @BonsaiUniverse @Dropbox It’s SOOO slow. Then it yells at you for not having enough space.

  • haukers Dan (@haukers) reported

    @DropboxSupport both browsers show the same issues

  • thejmc Andrew B. (@thejmc) reported

    Dropbox sucks when trying to use more than one account on a computer! Fix it Dropbox!

  • DavidjMarkey Dáithí (@DavidjMarkey) reported

    @_DirtBird_ @RealMattCouch @Dropbox Take this crap down please.. It's complete drivel.

  • technocounselor Allison Meloy (@technocounselor) reported

    Today in first world problems, I had to go back to dropbox plus because I just have too many devices on which I need it. LOL.

  • vjcarpenter Victoria Carpenter (@vjcarpenter) reported

    @Dropbox you have the absolute worst customer service. I want a phone number to call to resolve my problem. I shouldn’t have to wait for someone to email me back. You should not supply some customers with a number and not others. What a shitshow.

  • deanna_cor Deanna Cor (@deanna_cor) reported

    @Dropbox Hi everyone! Just want to be super clear that your company's troubleshooting is absolutely terrible! I saved passwords to your Passwords app and I can't access my passwords...cool, right??

  • nikinaikisaten attack.on.breitling (@nikinaikisaten) reported

    @DJFLP1 i use dropbox but highkey cloud storage is still physical media stored on a large server so there could potentially be corruption or data leaks or whatever BUT they're still efficient i like drop box n been using it ever since my entire google drive corrupted

  • ImLonelyHan uncle ***** (@ImLonelyHan) reported

    Jeez! Why is Dropbox so slow! It’s going to take 12 hours to upload. Wtf! I just want to enjoy my weekend already

  • glyph glyph (@glyph) reported

    @hynek I feel like this is a slightly adjacent problem space — it’s not like Dropbox breaks when you upgrade Homebrew either. It’s not trivial to wrangle electron through the various build hurdles it takes to do a Slack or a VS Code (not to say Python shouldn’t learn something here)

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