Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • willsh John V Willshire (@willsh) reported

    @jboogie @Dropbox It would also solve the problem Dropbox seemingly can’t - how to use my iPad Pro to create files synced to Dropbox as I work on them, without a conflicted copy being created *every autosave*. That’s been a known issue for over a year.

  • marxmatt Matt Marx (@marxmatt) reported

    @TTeodorovicz nudged me to explain how to get dropbox working in a linux/compute-server environment. here's what I figured out; ymmv. 1) if you use Dropbox via a GUI on your laptop. there is an equivalent program for *some* flavors of linux, but I prefer command-line interface

  • Laura_Out_There Laura Out There (@Laura_Out_There) reported

    @DropboxSupport Your latest update sucks. iPhone app not working correctly for uploading.

  • iRyhz iRyhz (@iRyhz) reported

    @atljacobbeatz Tell them mngmnt teams & A&Rs to look into where they upload all the studio sessions, scanned sign ins and mixings to. Sites like hightail/box/dropbox etc where they upload & share **** between each other. All they need to do is check their account login history & they'll see lol

  • JenHoward Jen Howard (@JenHoward) reported

    @DropboxSupport Hi Dropbox! The last couple of days, I've been getting "An error occurred" when I try to save Gmail attachments directly to Dropbox. I tried uninstalling and reinstalling the Dropbox Chrome browser extension. Also cleared my cache and restarted my Mac. No luck.

  • merrillwhatley Merrill Whatley (@merrillwhatley) reported

    @Dropbox @DropboxSupport I know it's a Saturday, but file restore and folder rewind are both broken. Can't restore needed files, need help.

  • Danskerservice Danskerservice (@Danskerservice) reported

    Why is #dropbox so bad related to solve support issues? New #Management? Are they closing down? We tried for weeks to get in contact, as we cant login, and the login new password don't work. Support also closed in the weekend, it is OK you have don't no accessing your files?

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @omzr0 Hi Omar, thanks for reaching out. Would you like to share a bit more about your issue? From what we gather, you've already downgraded your Dropbox account. Now are you looking to request for a refund, or are you being asked to pay for a subscription? The more info, the better!

  • _itslilyb_ Lily • SKAM FRANCE TATTOO ERA • 🐘👻🖤🤍 (@_itslilyb_) reported

    @SkamAUworld @locker535 I use google chrome and copy paste my aus from google keep and I've never had problems. But I also haven't used images in aus on ao3 so idk. But if dropbox and safari don't work maybe try another browser ?

  • narayananh Narayanan Hariharan (@narayananh) reported

    @_glnarayanan @onedrive No, not showing the character causing the issue. Trying to shift from Dropbox to Onedrive and stuck because of this silly issue.

  • LadyFear1 Lady Fearless (@LadyFear1) reported

    Harry needs to write down the names of the people responsible and share it anonymously via a google doc or dropbox or something. #OprahMeghanHarry

  • BelBeats Sergio Belver (@BelBeats) reported

    @DropboxSupport the website is not working rn?

  • narayananh Narayanan Hariharan (@narayananh) reported

    Getting this error on @onedrive "This file name contains characters that aren't allowed. Please rename this item, so we can sync it" Filenames like XYZ - ABC.doc ABC / XYZ.PNG ABC - DD/MM/YYYY.pdf are getting pulled up. Didn't face this issue w/ Dropbox. How do I fix this?

  • Vishakha_W Vishakha Wadhwani (@Vishakha_W) reported

    @Dropbox Having trouble solving obtaining a refund for a a charge that I reported two weeks ago.

  • lilspanishdee Dino (@lilspanishdee) reported

    @DropboxSupport Deleted everything from every device I had it on, reinstalled and its still not working. This isn't on really, I need this for work

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