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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Madrid 1
Conneaut, OH 1
City of London, England 1
Kenner, LA 1
Alpharetta, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • SomeUKTeslaGuy
    Some UK Tesla Guy (@SomeUKTeslaGuy) reported

    Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted.

  • UniTwo21
    Shy🔞​ (@UniTwo21) reported

    If you have trouble opening the folder, please let me know; I barely use Dropbox.

  • AdamShurey
    Adam Shurey (@AdamShurey) reported

    @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.

  • AnnaLongthorp
    Anna Longthorp (@AnnaLongthorp) reported

    Recently got my X account back after being hacked. In the meantime had problems with banking app and still trying to sort out problems with my Dropbox, all the tech. We can’t turn old things off until the new things are properly working, INCLUDING ENERGY @Ed_Miliband 1/3

  • bejiitas_wrath
    John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported

    Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

  • timbidefi
    timbidefi (@timbidefi) reported

    You are being watched right now and you're paying for it, privacy isn't a feature, it's a decision you make. Google stores your emails, Apple logs your location, Dropbox reads your files. Every cloud service you pay for is a deal you didn't fully read, with a company whose interests are not yours. He read it, built this instead: Custom rack server in his home, fully self-hosted, zero third party access, every byte of data sitting on hardware he physically owns. Email, storage, VPN, everything, running on his infrastructure, under his rules. Nobody can sell it, subpoena it, or lose it in a breach he had no control over. It cost him a weekend to build and less than $300 to run per year. Your data is somewhere right now, the only question is whose terms it's living under.

  • avrldotdev
    avrl ☘ (@avrldotdev) reported

    Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

  • arronnes
    iamAaruna (@arronnes) reported

    Tired of wasting hours hunting files across drives? Fix: Dokkio unifies Google Drive, Dropbox, OneDrive + more in one AI-powered search. Upload once → ask natural questions → get instant answers with sources. Result: Cut research time 70%. 🔥

  • markrigdon
    mark rigdon (@markrigdon) reported

    @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

  • norfaerie
    Sea (@norfaerie) reported

    I just gave myself a five hour anxiety attack by trying to move all of my backups of pictures from Google to Dropbox and then running out of space on Dropbox and not being able to increase my storage because Google Play is broken on my laptop 🫠

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

  • KFidds
    The Reverend KFidds (@KFidds) reported

    How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

  • OlegMaistrenko
    Олег Майстренко (@OlegMaistrenko) reported

    @nobulart Maybe a glitch on dropbox, bec. you opened my Black Swan file on dropbox, as I understand. Access permission on dropbox means permission to edit file.

  • csharpfritz
    Jeff Fritz (@csharpfritz) reported

    @saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere

  • Bocamax1
    Bocamax (@Bocamax1) reported

    I want Grok to win. But it's useless about 90% of the time I try to use it as a free user. Dropbox got rich by offering limited free access. Gemini works 100% of the time. OpenAI works most of the time. Anthropic works most of the time. Cleary xAI is in fiscal trouble.

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