Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Kenner, LA | 1 |
| Alpharetta, GA | 1 |
| Shreveport, LA | 1 |
| Lima, Provincia de Lima | 1 |
| Regensburg, Bavaria | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport Ticket #21048522 I can not access my desktop after following your technicians instructions. I have patiently followed every attempt to fix and after 10 hours your company is ignoring me
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport at 3:25pm they ask if I can see all my files on dropbox. I remind them, that is not my issue. My issue is I can't see my files on my computer because of what their tech did!
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport you have my Ticket #21048522 - Please reach out to me so I can solve the problem your tech created. Please let everyone know why you won't provide a phone number. Please let them know how customer support can ghost a client.
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Hosh
(@itstimetohosh) reported
Since the VPN is not working on my Home Computer anymore, I transfered some files per dropbox so I could work from home. Now im unable to open a Zbrush File because its been created in a newer version than the one I have installed. *sigh*
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Kimberly Austin 📺
(@Kimberly_Austin) reported
@DropboxSupport - Why am I getting Error (5xx) when I try to log in to my account? When will this be fixed? This is happening in both Chrome and Safari.
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⬢ Samuel Colvin
(@samuel_colvin) reported
@dropboxsignhelp Just let me sign documents, like hellosign did. Remove the "sign" button from dropbox document preview, or make it a link to the sign views. Honestly, you don't need feedback. Just try and sign a document from scratch and you'll see all the problems!
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Randy Hilgers
(@whatsupwthat) reported
@UPS is your website broken? I tried to search for the nearest dropbox when I entered my five digit ZIP code in Illinois, it thought I lived in Puerto Rico. When I tried my town name and state it said nothing found.
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Dropbox Support
(@DropboxSupport) reported
@shibapomep Thanks for continuing in English! Do you mind sending us a screenshot of the errors you mention? Also, just to confirm, did you attempt to upgrade your Dropbox account via the App Store on your mobile device?
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✐ Mikaela Jane ✎
(@Mikaeladraws) reported
Dropbox is down everyone quit
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*•T̷E̷O̷°*
(@TeoDomani) reported
Getting a 5xx error on Dropbox, has this happened to anyone else?
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Joseph Liu
(@JosephPLiu) reported
@doctorpfs @Dropbox I haven't personally had this issue, but I'm still having issues with Spotlight correctly indexing any Dropbox files on MacOS Ventura.
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Marion Deeds
(@mariond_d) reported
@Dropbox What is wrong? I get a 5XX error when I just type in the URL. Your chatbot is not helpful.
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Dropbox Support
(@DropboxSupport) reported
@dmdarkroom Hi there, and thanks for the nudge. Do you receive any errors when trying to access the Dropbox website? What if you try via another browser, as a test? Let us know how it goes!
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🐥🌿
(@shibapomep) reported
@DropboxSupport Hello! I purchased a Dropbox 30-day free trial, but it says "An unknown error has occurred" and I can't upgrade. What should I do?
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Darkmans Darkroom
(@dmdarkroom) reported
@DropboxSupport is the website down? can't get into my account
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