Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • AnimeHeaux1 Tariq/タリク。日本語勉強中 (@AnimeHeaux1) reported

    @OverexcitedDrgn The thin black bars can be a bit risky, as sometimes that can get slapped with a “fix it and reupload” notice, but it’s not often that happens. The downloads are 100% safe as those aren’t hosted on pixiv, so pixiv isn’t liable for any content on those sites (Dropbox,etc.)

  • CaptainNutNut14 Ben (@CaptainNutNut14) reported

    @GhostVes I've looked on Netflix and Prime Video, but it's not on there. I will see if I can find it somewhere else. Or, if needs be, I'll find a copy online somewhere, download it, upload it to a Dropbox and send you the login details for said Dropbox. Have done it for @debbie_nean107 1/2

  • jonRmcdonough Jonathan McDonough (@jonRmcdonough) reported

    My internet at home is so slow I think I could travel in to work (45 min), upload this document to my dropbox from there, then return home (another 45 min), all before it actually uploads from home...

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    Mobile apps, you know, cloud-based, Dropbox and other people’s time, which I am, I’ll wear makeup, so there’s problems with

  • kylemcbride_art Kyle McBride (@kylemcbride_art) reported

    @DropboxSupport I enter my username and password, click sign in and then it just sits there. I have tried Firefox and Safari.

  • lauratsabet Laura Tsabet (@lauratsabet) reported

    @MrFallickPE Hi! Sorry for slow reply. Happy to share my plans with you. I don't think I have a dropbox anymore that might be why you had trouble. Can send over in an email?

  • AJ_Kuzunoha AJ @ASSASSiNHUNTE14 (@AJ_Kuzunoha) reported

    @MinamisawaSenri hey uh if its not too much trouble could you reupload the pictures since dropbox link doesnt work

  • CKKCOBALT CKK COBALT @VRChat (@CKKCOBALT) reported

    @DropboxSupport I have no serious problems. I tried to download some files via Dropbox iOS app, it was rejected since they were over 20GB. After this, I tried some things and I could download them via iOS file app. I didn't know there was support, so you are really reassuring for me! Thank you.

  • fuegomaster2020 Fuegomaster2020 (@fuegomaster2020) reported

    @DropboxSupport After 5 months my issue is still not solved or fixed. Hope this can finally get a high priority....@DropboxSupport

  • Centdouze1 Cent_douze (@Centdouze1) reported

    @DropboxSupport Hi I have a little problem. I have lost my bag with my computer. So now I want to connect to my account but impossible. And I receive a mail where there is mentioned that 1777 folds were deleted. So I ask you if you can help me?

  • simoncrosby Simon Crosby (@simoncrosby) reported

    @krmarko Not in functionality IMO. But doc as a shared thing vs a file is really powerful. Pity Google drive has terrible UX. They should just buy dropbox

  • _JSID_ jsid (@_JSID_) reported

    @DropboxSupport Why isn’t it the case here when @Google and @Microsoft both offer telephone support for whenever their software is causing issues?

  • sabaceanbabe 🐾SabaceanBabe of House Moderna🐾💃❄🚀♈📝 (@sabaceanbabe) reported

    First lesson of the day: Don't open a #Scrivener project until AFTER it syncs with Dropbox. Nothing I did just before closing it yesterday was lost, but it was a pain in the butt to fix it from the recovered file. #AmWritingSciFi #WritingCommunity

  • kylemcbride_art Kyle McBride (@kylemcbride_art) reported

    @DropboxSupport I can't sign in to the website. I enter my username and password, click sign in and then it just sits there.

  • DAJIRUHU 🐆🍯 (@DAJIRUHU) reported

    I use whatever word processor lets me edit across OSes. Meaning I use OneDrive and DropBox. The only issue I have with Scrivener is that for a while the Windows version wouldn’t update so I couldn’t open any of my documents on my desktop and had to use it on my Mac exclusively.

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