Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
| Birmingham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Chollet
(@frank_chollet) reported
@DropboxSupport I cannot add new files or folders and I am no where near the 2 GB max. I’ve been using the account with no issues for weeks
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gary edits his thoughts (sometimes)
(@garyedits) reported
I put a package in the UPS dropbox at 630 E. River Rd, Elyria, OH 44035 on Jan. 14. It is trapped inside the door at the top. It didn't go down into the dropbox and the door won't open to get it back. I reported this, but have gotten no update.
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Philip
(@HG_Philip) reported
@muddyfox50 @Dropbox I use the online one. Though the phone app also allows it if you scroll down. But I have already twitched 5 times now.
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Krislam Chin
(@krislamchin) reported
CDTFA upgraded their services and required all business tax holders to sign up for a new account and GURL I could not locate my tax certificate for the life of me. Dropbox search coming in clutch T______T shoulda started there before I turned my apartment upside down.
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Ahmad Baubaid
(@_baubaid) reported
@ProtonVPN Not a problem per se, but just wondering if known common desktop app telemetry/analytics (e.g. Dropbox and Microsoft) domains are blocked by NetShield as part of the tracker-blocking feature.
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Dropbox Support
(@DropboxSupport) reported
@Deuszaum Thanks! Does the issue persist if you alternate between WiFi or cellular date? If so, please reinstall the Dropbox mobile app. Let us know of this helps!
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Thmr_International
(@Thmr_Int) reported
@Dropbox hi, I am a photographer & a designer, I've been using your services since my office days, and I am a premium customer for years now. Can you guys find a better way to sort, display, and deal with images in general? the current file system is too slow and awful to use.
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annonalfa
(@ClairedelaMort) reported
why is dropbox so slow all the time without fail
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Michael Neely
(@michael_neely) reported
@DropboxSupport I'm having trouble downloading files from my account. My bill is paid. Not sure what is going on. I can upload by dropping and dragging files but the dropdowns that open when clicking on buttons are failing.
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Tricia Adam
(@TriciaAdam2) reported
@HG_Philip @stevenedney4 @Dropbox I use it to store all my files in the cloud. They’re on my PC and I can see them easily on my iPad. I don’t have a problem at all.
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Fred Nerk
(@NimrodJamesSmit) reported
@RosemaryOrchard I’m sure there will be other Uber nerds struggling with the problem of getting files from Dropbox using shortcuts. I’m out of options, hence the reach out.
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Tarnye
(@Tarnye2) reported
@DropboxSupport I get to the point of setting up where it errors with "existing backup not synced" ..?
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@DropboxSupport I've just installed Dropbox on my new mac and the dropbox sync icon and ability to share dropbox document links is not showing in Finder. I've gone through the preferences etc but can't work out what to do to fix this - please help!
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SteveHardyXXX | The Ultimate Adult Creative
(@stevehardyx) reported
@pauljonesAIR Dropbox is a slow, expensive ****. It always was. You can have more reliable, more quick and less expensive cloud storage with Google Drive or icloud.
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Ein's 🔞 Art ~ Commissions Open ~
(@Einrotica) reported
Bleh. I've been posting stuff to FA, Pillowfort, and Weasyl for hours now. It's really slow going, but I only have to make one post so that's nice. One problem though is just... figuring out what all to post in what order. So far I've been working through my dropbox.
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