Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Atlanta, GA | 2 |
Highpoint, OH | 1 |
Frankfurt am Main, Hessen | 1 |
Westfield, WA | 1 |
Berlin, Land Berlin | 1 |
Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Free the Wales. 'What a Beautiful Black Sky' (@Niktheman1) reported
@drrollergator i have never had an issue with FILES changing size in a DROPBOX.
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Frank (@lastofthefranks) reported
The Rittenhouse trial is down to if a prosecutor knows how to send a dropbox?
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Tommy (@BritbongTommy) reported
D: I checked the files MB, and the file Binger had was 11MB compared to the 4MB I had received twice. P: It was the Email compressing the files, not my problem. D: Every other piece of evidence provided via Dropbox, the titles of the file given to me by Binger was different too
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Dropbox Support (@DropboxSupport) reported
@bgoncal2 …2/2 If you create a Dropbox account and choose to hide your email address, you may face an issue later on if you need to contact our Support, since our agents will require direct contact from your actual email address due to security reasons.
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BillHobson (@BillHobson1) reported
@JohnMor26828344 @JackPosobiec I haven't read the motion in full. But in court, which is when this video quality issue first came up, the defense stated their [lower resolution] version was downloaded directly from the prosecution's Dropbox of discovery material.
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Bruno Pantaleão (@bgoncal2) reported
@DropboxSupport Thanks, but anyways @AppleSupport maybe double check this procedure from Dropbox, sounds like against apple’s sign in guideline of not requesting extra login data after the user signed in with apple.
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beorg - plain text task manager (@beorgapp) reported
If you are having issues with Dropbox sync then the workaround is to: 1. Rename your org folder in Dropbox, 2. Sync beorg, 3. Rename your org folder back again. I’m not sure yet with this fixes the problem - it is a network timeout which suggests something on Dropbox’s side.
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Josh Levine (@jlevine) reported
@Dropbox @DropboxSupport @DropboxBusiness Your support experience has been pretty terrible. More than 24 hrs for a response and I've been trying to get a solution for 4 days now to a fairly simple problem. You guys need to do better than this.
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Sudhakar Reddy (@Sudhakarreddi1) reported
@Dropbox Hey, why suddenly downloads being tooo slow (around 10kbps) from web or desktop app.
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We the People....T..🇺🇸🗽🇺🇸 (@tracally66) reported
@JackPosobiec I'm a printer and graphic designer send files via email will change name and render it down to make it emailable What moron emails videos They will always compress to lower res Dropbox is the only way Mistrial with prejudice
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Vamp (@CalliArt1) reported
Anyone know a good alternative to sending large video attachments via email? I have to compile some camera footage to send to the cops (wack ***, scary neighbor stuff that’s going down) and all four clips are around 30 mins each. I can’t seem to find anything other than Dropbox-
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ガイレン・ɴᴀɪɴꜱᴏᴏ・나인수 (@na_insoo) reported
@BeautifuldudeGG Even if I enable adaptive (60 to 120hz) it's forcing 60hz when I scroll in certain apps (e.g. Twitter, Twitch, Chrome, etc) but not others (YouTube, Dropbox) Idk how to fix this and it was fine on Android 11
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Zacharias Santiago 🇺🇸 (@TonyMon10880982) reported
@JackPosobiec I’m not too familiar with dropbox does it possibly dumb down the quality? Like I know sometimes when I send videos through a text message the quality goes down quite a bit..
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Blackbeard (@Brewsterinblack) reported
@legalbytesmedia quick question about the use of dropbox for digital evidence. Why not purchase a 300gb thumb drive or external hard drive and use an encoded password for evidence transfer? Why use a third part company with limited storage requiring upload and download issues?
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Ron Cacace (@Rawnzilla) reported
Oh, I'm running out of space on Dropbox? You're gonna stop syncing my files? I'll need to upgrade to a paid plan to unlock access to more storage? Not my problem.