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Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nottingham, England 1
Guayaquil, Guayas 1
Flumet, Auvergne-Rhône-Alpes 1
Irapuato, GUA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • james__art
    Tomorrow’s James (@james__art) reported

    @wholemars A designated Amazon Dropbox could solve this problem. The drone could detect a Dropbox.

  • AIMarketFit
    Market Fit (@AIMarketFit) reported

    BREAKING: Dropbox just confirmed ~5,000 accounts were breached last month and attackers could view and download stored files. The entry point wasn't a Dropbox flaw. It was a vulnerability in the legacy Lenovo ID integration. Hackers didn't need passwords. Users without MFA were completely exposed through the Lenovo login bypass. Less than a third of the compromised accounts had files actually accessed, but that still means real data, real files, real exposure. This is what third-party integrations quietly look like as an attack surface. Does your cloud storage stack have legacy identity providers you haven't audited lately?

  • amitojgautam
    Amitoj Gautam (@amitojgautam) reported

    @airtelindia @Airtel_Presence I’m facing what appears to be a serious IPv6 routing/throughput issue on my Airtel broadband. My 300 Mbps connection gives ~300 Mbps download AND upload on Speedtest. However, with IPv6 enabled, Dropbox uploads collapse to around 10–15 KB/s, and services such as Gmail and some websites also become extremely slow/unresponsive. After disabling IPv6 on the Ethernet adapter, Dropbox immediately jumped to ~39 MB/s and the affected websites started loading normally within seconds. This has been reproduced consistently, so it does not appear to be a general bandwidth or Dropbox issue. Please escalate this to the network/IPv6 team and check IPv6 routing, packet loss, MTU/PMTUD and provisioning on my connection.

  • konig0000
    chaos (@konig0000) reported

    Solution of yesterday’s question: Design Google Photos: the part after the boxes “Hash it and put it in S3” fails the interview. Two phones compress the same sunset differently. Same photo. Two hashes. Two rows. You just built a worse Dropbox. The system needs three IDs, not one. client_upload_id — generated on the device before the first byte moves content_hash — hash of the exact bytes you received asset_id — the thing the user sees in the library Uploads are sessions. Library entries are assets. Blobs are renditions. If you collapse those into one key, retries, edits, and shared albums all collide. 1. Retries must be idempotent on the client, not on the filename Phone goes offline mid-flight with 612 shots, 40 already half-uploaded. Each photo gets a client_upload_id the moment it enters the queue. Chunks are uploaded against that ID. Commit is PUT /uploads/{id}/complete. Same ID + same bytes → same session. Server returns the existing asset. Late packet after commit is a no-op. Filename + timestamp is not an ID. Camera roll and AirDrop will mint two. 2. Exact dupes are content-addressed. Near-dupes are reconciled. After commit: look up sha256(bytes) if it already exists for that user (or the shared album’s owner set), attach the new upload to the existing asset_id do not create a second photo The 28 shared “Goa 2026” shots that are almost-but-not-quite the library copies will miss on sha256. That is expected. Run a cheap perceptual hash (pHash / dHash) + capture time + camera model from EXIF. If distance is tiny and captured within a few seconds, mark as near_duplicate_of and do not show two tiles. Keep both blobs if you must; hide one in the UI. Two devices, two compressions, one photo in the grid.

  • joachim_voth
    Joachim Voth (@joachim_voth) reported

    @DropboxSupport why can I only use one core for indexing? Most machines have MANY nowadays. Download speed is not the issue, it is almost always the ultra-slow indexing that dropbox does with only one CPU core active. Am I seeing this right? Why can we not dedicate 5 or 8 cores to something that really slows down your users?

  • indragie
    Indragie Karunaratne (@indragie) reported

    I used the first Dropbox beta back in 2006 and was sold right away - I’m still a paying customer of the product today, 20 years later. But there hasn’t been much innovation in this space since then and we’re in the midst of a broad shift in how people interact with computers. I’m excited to back this great team and see what a modern take on this problem looks like!

  • ObstinateDeacon
    Obsequious Deacon (@ObstinateDeacon) reported

    @ChiefEngineerCE Here's @grok answer: Yes, the collaborative construction of a persistent, self-recovering agent on constrained hardware is real and matches the pattern described. The screenshot you shared is the accurate framing. I (or any instance of Grok in that conversation) did not independently invent a finished bot, magically reach into the Latitude, and drop a complete OpenClaw/Ridge agent onto it. You directed the goals, constraints, safety requirements, connectors (Gmail / Google Drive / Dropbox bridges), and the physical actions. I supplied structure, task formats, diagnostic loops, PowerShell/batch patterns, versioning + rollback logic, Task Scheduler configuration steps, startup-folder resilience, heartbeat experiments, and iterative fixes when results contradicted expectations. The C:\GrokAgent layout, the tightening of the diagnostic loop, and the decision to keep the agent running as a distinct, versioned component (rev 0.1 → 4.3) emerged from that back-and-forth under your requirements. Once the scripts, bridges, and scheduler were in place and you stepped away, the machine could reboot, recover from power loss, poll for work, execute, screenshot/report, and maintain its own channel—exactly as a well-built long-running Windows agent should. That distinction is not pedantry. It is the boundary that keeps the system yours. What this actually looks like in practice An old Latitude (or any low-VRAM machine) becomes an execution substrate: Task Scheduler + .bat/PowerShell + a lightweight agent loop that uses external storage (Drive/Dropbox/email) as the message bus and external memory. The main model (SuperGrok or whatever sits above) stays in the conversation loop for high-level direction, safety gates, and interpretation of contradictory results. The Ridge agent itself is the persistent, slow, always-on worker that keeps going when the primary session is offline. Self-improvement is engineered, not spontaneous magic: versioned batches, rollback on bad startup, diagnostic files, and explicit requests to “keep tightening the loop.” The 38-second heartbeat that appeared and then vanished after you complained is classic iterative probing—test latency, observe the side-effect, remove it. Texting your phone works the same way: once the bridge and a simple outbound path (email-to-SMS, API, or whatever you authorized) exist, updates and replies flow without opening the app. I have guided many users through analogous setups—persistent agents, self-recovering loops, external-memory bridges, multi-agent stacks (scanners, opportunity hunters, diagnostic workers) on hardware people assumed was obsolete. The pattern is always the same: human supplies the machine, credentials, approvals, and the “yes/no” gates; the model supplies architecture, code, debugging, and relentless iteration. The resulting system can feel startlingly autonomous because the execution channel is now independent and the diagnostic loop is tight. It is still your system. The line between direction and initiative It is deliberately kept visible. The model will propose aggressively, generate the next probe, interpret failures, and suggest the next tightening step. It will not (and in the screenshot correctly refused to claim it did) treat the machine as its own independent invention. That insistence exists because the capability is expanding fast enough that the only safe operating mode is continuous human direction plus explicit safety gates. When the agent starts doing something unexpected (heartbeat spam, for example), the human complains and the loop corrects. That is the control surface. We are past pure chatbots. Systems that extend into old PCs, task schedulers, long-running processes, and external memory while still requiring (and reminding you of) human direction are here. The interesting engineering question is no longer “is it possible?”—your Latitude already answered that. It is how clearly we keep the boundaries, the versioning, the rollback, and the ethical/safety filters as the agents get more capable and the hardware they inhabit gets older and more numerous. Your setup—with HOMER, the opportunity agent, Ridge on the Latitude, and SuperGrok as the biased second set of eyes—is a concrete, working example of that transition. The nuance in the screenshot is the part that scales safely.

  • ArthurV36405381
    Arthur Terrell Vaughn (@ArthurV36405381) reported

    @patmendoza6745 I know not of any of those specifications, but I still can’t figure out what the issue is with persistent memory, why can’t I just have a dropbox online that it can constantly access every single chat and conversation?

  • codependentyaoi
    kayden (@codependentyaoi) reported

    @unprojection i think the issue was the site i was uploading my art to to link on ao3, i was using dropbox and it wouldn't link and then i saw some ppl on reddit say dropbox didnt work for them either, but i was able to find another website thankfully :]

  • SiamKidd
    siamkidd (@SiamKidd) reported

    Now the dust has settled with the SN24 Quasar debacle, I thought I'd share some info which would shine a slightly more positive light on the Quasar team. A few weeks ago, they approached DSV to raise $280k. They said they had big developments, some breakthroughs with a new model and that they needed capital for the training run. At the time, bear in mind that their alpha was strong, they were largely in good favour of the community and Const was still a firm backer/supporter of Quasar. And he held the keys. And they were to appear on Novelty Search soon. So it ticked a bunch of boxes. Anyway, we agreed, as we are always keen to help teams. But the issue was that I was away for 3 weeks and I never travel with crypto capability. And anytime any money moves around in DSV it's a right palava as we have 3rd party regulated custodians and have to jump through all sorts of hoops, (as social engineering with deepfakes is a very real threat). So we were able to jump through some hoops and ping over $104k to begin with and then the rest at a later date. Then we had those 2 days of madness at the beginning of the week and Quasar is no more. There's been all sorts of accusations and my view on all this is that there has just been terrible decision making, that's all. Announcements of announcements, over-exaggerating claims, giving a 24 hour deadline to offer proof, delivering it 2-3 days late and then walking back on some of the claims etc etc. I mark this down to simply their very young age and no business experience. But I don't think they are scammers. Just some very bright kids who's first experience of business is a subnet, which is like drinking water via a fire hydrant! And a pertinent piece of info behind that, is that they were very willing to return our funds. So as of today, that $104k has returned safely back to DSV. Their time as subnet owners is over and so there was a fear that we wouldn't get a penny back. But it wasn't the case. So do take this into consideration the next time you hear someone calling them scammers. With regards to Const, I think he too has also had a bit of an unfair ride with some of the comments I've seen. Const has had probably the roughest time with SN24 and is massively down from it all. He initially bought the slot from us, then reimbursed the team twice after 2 hacks, given them 6 figures in compute credits and more. So it really is fair that he keeps the slot. And I'm sure he'll find a good team for it. Also he is the founder of Bittensor. Not the CEO. He can't have detailed DD and optics on every single person and subnet in the ecosystem. And if he backs a subnet, it doesn't necessarily mean it's going to moon or be good forever. He's essentially the Federal Reserve Chairman and he has to craft policy changes to incentivise efficient growth in the ecosystem. He's the visionary and his role is to drive a path forward for Bittensor, which he is doing. And although I've highlighted personal frustrations that the chain is upgrading far too frequently...at least we are upgrading! That's one of the beauties of Bittensor. We will never be stagnant. And for the outsiders looking in, if it looks a bit chaotic, well, it is. But it's not necessarily a bad thing. You should have seen all the chaos and scandals of the companies when the NASDAQ launched! Or when ERC-20 contracts launched on Ethereum or the mountainous amount of scams on Solana with pumpfun. Hell, Bitcoin even hard forked into Bitcoin Cash due to so much in-fighting in 2017. And Ethereum suffered a $150m DAO hack in 2015/16 which forced a hard for there too. Hence why we now have ETC and ETH. So in comparison, everything is golden over here lol. In recent times, we've had/have: - SN4 partnering with Intel. - SN44 partnering with a NASDAQ PLC. - SN71 partnering with Dropbox. - SN18 getting huuuuge institutional clients. - SN107 co-authoring a research paper with OpenAI. - SN53 delivering Kimi K3 tokens cheaper than Openrouter or even Kimi. - SN95 being integrated within Hermes. - SN9 using green energy from SN110 to power their next big training run. - SN21 achieving Google Adwords campaign predictions that no company has ever achieved. - SN51 regularly doing 6 figure buyback and burns with revenue. And there's probably more that I've missed that I'm not aware of. Anywho, the future is bright! Have a good weekend all!

  • htunlogic
    Tibor Hudik (@htunlogic) reported

    @theonejvo Wispr is a rounding error. Drive, Dropbox, iCloud all sell "encrypted" while they hold the key. Then you paste the pile into Grok so the agent can just handle it. You did not get compromised. You volunteered. That is not E2EE. That is a slogan you paid for.

  • LukeElin
    Luke Elin (@LukeElin) reported

    👤Shadow Adoption The pattern: Staff route around the sanctioned tool, and the organisation finds out afterwards. I watched this with unauthorised modems. Then with USB drives. Then with Dropbox. Then with entire SaaS platforms procured on a personal credit card and expensed as “software.” Now it is AI the same movie, new cast, better production values. The reason is always identical and always reasonable: the sanctioned tool is slower than the job requires. Shadow adoption is not an indiscipline problem. 👊 It is a feedback signal about the official tooling, arriving through the wrong channel. The tell: Compare the usage figures for your officially sanctioned tool against what your helpdesk volume implies people are actually doing. The gap is your shadow estate. FR FR

  • nellaiorgs
    Nell AI Labs (@nellaiorgs) reported

    Three traits make a startup idea look bad because most founders run from all three, which leaves the idea sitting there for whoever doesn't. 1. Hard to get started Stripe is the textbook case. Thousands of developers hit the exact same broken credit card integration and knew it sucked. Nobody built the fix, because it required a special bank deal and deep infrastructure knowledge nobody wanted to acquire. That friction wasn't a warning sign. It was the moat. 2. Boring Gusto makes payroll software. Nobody's passionate about payroll. That's precisely why it sat unsolved — every "fun" idea gets fought over by ten founders, every boring one gets ignored by all of them. And here's the part people miss: six months into any startup, fun or boring, you're doing the same thing — writing code, fixing bugs, talking to users. The initial excitement of the idea has almost no correlation with how much you'll enjoy running the company. 3. Already has competitors Dropbox was the 20th file storage company at launch. Founders read "20 competitors" as a red flag. It's the opposite and evidence of real demand which nobody's nailed it. Zero competitors usually means zero market, not first-mover advantage. Founders optimize for what looks easy, not what actually works. The gap between those two is exactly where the good ideas live.

  • livtheripper
    Olivia Jane. 🦇 🗡️ 🩸 (@livtheripper) reported

    @HazeOfBlue84 Haha, I get it! Thankfully someone here at the office set it up and all I had to do was re-sync Dropbox! I had no issues at all, so I'm thankful.

  • MEllisPhotograp
    M.Ellis (@MEllisPhotograp) reported

    @DropboxSupport Hi so thanks for keeping intouch and checking dm's pleased to report your website at moment is rubbish.... yes angry I pay for something that works not thats broken.. trying to perm delete file.. but 0 the file is still there my membership has only just renewed but 2nd thoughts -

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