Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paramaribo, Paramaribo | 1 |
| Bogotá, Bogota D.C. | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Salt Lake City, UT | 1 |
| Madrid, Madrid | 1 |
| Conneaut, OH | 1 |
| City of London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Infuse (@infuse) reported@Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?
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No (@cameraplan7) reported@itskinkerbell drive. If people try to download a photo off of Dropbox in a browser/link, the quality actually goes down. I’ve tested on multiple photos and it doesn’t happen with drive
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Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.
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Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported@ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing
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lonesome cowgirl lex (@besosprincessa) reportedWho is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!
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mark rigdon (@markrigdon) reported@Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?
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Hany (@kmhaneem) reportedDropbox launched in 2008 with a simple promise. Put your files in this folder and we will sync them everywhere. Every sync goes through their servers first. Their infrastructure. Their terms. Your files sit on their machines until you need them back. A developer named Jakob Borg decided that was the wrong architecture. Not inconvenient. Wrong, at the level of who owns what. In December 2013 he shipped the first public release of Syncthing. Peer-to-peer file sync. Your devices talk directly to each other. No company in the middle. No server reading the transfer. Syncthing is free, open-source, and has 67,000+ GitHub stars. The project's own stated mission: your data is your data alone, and you deserve to choose where it is stored. Most sync tools list speed and storage first. Syncthing's README lists data protection as priority 1 and priority 2. Speed does not even make the list. That tells you exactly what this project is. -> Your files go from your laptop to your phone. Nowhere else. -> Works on Windows, Mac, Linux, Android, and more. -> No storage cap. Your limit is your own hardware. -> Peer-to-peer sync. Direct device to device, encrypted in transit. -> Runs silently in the background. Zero clicks after setup. -> Web UI included. No command line required to use it daily. -> Open protocol means no vendor can quietly change the rules on you. -> GPG-signed releases. You can verify every binary before running it. -> Versioning built in. Deleted something? You can get it back. -> Self-hostable discovery servers if you want to go fully off-grid. By 2019, Syncthing was getting roughly a million downloads per stable release and syncing hundreds of terabytes of data every day. It is now backed by the Syncthing Foundation, a Swedish non-profit, so no company can buy it, pivot it, or shut it down. Last commit: this week. Shipping continuously since 2013. 300+ contributors. Still pushing updates in 2026. Dropbox: $9.99/month. Google Drive: $9.99/month. Syncthing: $0. Forever. No account to create. No server holding your files hostage. No price hike email arriving on a Tuesday morning. No terms-of-service update quietly granting them new rights to your content. Cancel Dropbox and your access dies with it. Run Syncthing and nothing changes. Your files are on your machines. They stay there whether you open GitHub tomorrow or never again. That is not a feature. That is a different relationship with your own data. 67,000+ stars. MPLv2 license, which means no corporation can quietly close it down. 300+ contributors across a decade. Updated this week. The people who switch to Syncthing are not always the most technical. They are the ones who read the terms of service once and could not unsee them. If that sounds like you, the link is worth a look. (Link in the comments)
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avrl ☘ (@avrldotdev) reportedApplied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?
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Washington Report (@Washington_Rep) reported@BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.
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️️️️️️diego 🌐 (@xdxego) reportedofc when i need to deliver something to a client dropbox is down
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Awooingenjoyer (@AwooingEnjoyer) reportedNah, the dropbox is broken, go speak to Cathy.
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Lagoon Labs (@LagoonLabsMv) reportedDropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.
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Abhishek Singh (@0xlelouch_) reportedSuper chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]
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Michael Hartl (@mhartl) reportedFor the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?
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Anuroop Kumar (@anuroopk4u) reported@jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.