Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelBach99 Michael Bach (@MichaelBach99) reported

    Apple's iCloud Drive for me is a full (and better) substitute for Dropbox. But currently my Finder is extremely slow (many seconds to change directories when they are in iCloud Drive). That already happened ≈a month ago, and then it was iCloud. ICloud Status claims ok. Hmm…

  • carissadraws Carissa Renard (Looking for Work) (@carissadraws) reported

    @JeremyFuscaldo Yeah and I think they even had a chapter of TAG in Florida to make them official but they shut down the studio :( I’m guessing it’s because it was hard to mail stuff to each other but nowadays with Dropbox and media servers there’s no excuse?

  • jmj Jeff Morris Jr. (@jmj) reported

    I used to think there was something very sad about a company shutting down. Millions of lines of code that will no longer run. Dropbox folders full of designs that will never be seen again. Then I realized the friendships often last forever & that’s more important in the end.

  • lisajanicecohen LJ Cohen@🏠 (@lisajanicecohen) reported

    @googledrive Why is sync so damned slow??? I have paid storage w/you, & free dropbox. Dropbox syncs almost instantaneously. We're still at 'scanning files' at 5+ minutes.

  • jmj Jeff Morris Jr. (@jmj) reported

    I used to think there was something very sad about a company shutting down. Millions of lines of code that will no longer run. Dropbox folders full of designs that will never be seen again. Then I realized the friendships often last forever & that’s more important in the end.

  • mrmatthew Matthew Gravelyn (@mrmatthew) reported

    @ethanschoonover @BullFrogJam I’m using Dropbox and still having the issue. I’ve found that just copy/pasting the file in the folder and opening the new one accomplishes the same thing.

  • DaveWolf141 David Wolf (@DaveWolf141) reported

    @DropboxSupport When I clicked the image, the cropped version showed instead of the full image. This is the problem I need fixed!!

  • AionKamal Valedictorian Mind Skills (@AionKamal) reported

    Fellas, strapped for cash this vday? For a small fee I can send you a dropbox link full of argument prompts to get things heated up before the big day, gauranteed break-up (full refund if she hold it down). Hurry while supplies last 💘

  • hurricane36min Mark Greenway (@hurricane36min) reported

    Software is still broken. I'm on 24 hours of trying to get @Dropbox to sync a folder that is the center of my workday

  • DamnItJenna J (@DamnItJenna) reported

    @DropboxSupport and @Dropbox have the WORST customer service ever! Just FYI for you all out in the twitterverse; use a different cloud service if you have access to other ones! I've been trying to resolve a problem for MONTHS and have yet to talk to a live human. #BigMad

  • natewinck Nathaniel Winckler (@natewinck) reported

    I've been having issues on my PC with Maya and AnimBot. Maya would crash a lot and AnimBot would frequently say its files were corrupted. It appears the culprit is the Dropbox backup of my Documents folder. I moved the default maya folder out and I haven't had a crash since.

  • joaodmj John da Maia (@joaodmj) reported

    Many people have asked me how to measure an MVP's success. Success will hit you in the face, you will understand it immediately. Server costs, free tiers breakage too many DMs to answer in 24h... Few examples: Facebook Dropbox Zappos Airbnb ? - Who would you add?

  • mairtinofaolain Martin Whelan (@mairtinofaolain) reported

    @runcertain @50gb The reason they brought in the selective sync I'd say, not just for customer broadband, but an overall app issue perhaps. It's an old dell XPS laptop with ssd, but runs fine due to a couple of upgrades. Dropbox however, not great. Any desktops have never had an issue.

  • JSumerau JE Sumerau (@JSumerau) reported

    Between dropbox & other IT issues & my car battery dying just in time for the 60,000 mile service, its a weekend full of technical and mechanical things I don't particularly understand mixed with joy that others do understand and know how to fix such things

  • lolitsnotreal_ itsnotreal (@lolitsnotreal_) reported

    @Dropbox -- your renewal page doesn't work in Firefox and I'm not talking to a web bot to let it know that your page is broken. I have been a customer since 2010 and a paying customer since 2015. I really don't want to switch to another service but I will.

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