Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • AntiVieRusse Kylian MRaté (@AntiVieRusse) reported

    @DropboxSupport I have a problem: As you asked, I contacted you in DM. But obviously, nobody has read my messages yet... I just want to get my son's pictures back, you can imagine how important it is for me!

  • TimStodz Tim Stoddart (@TimStodz) reported

    @jackbremer @googledrive I used to have this problem all the time. For some reason, Dropbox has always worked much better with video. I used Google drive for everything else except audio and video files.

  • jwalberg4 Jason the Mighty (@jwalberg4) reported

    @momatoes Fresh install here: Belvedere, Calibre, Classic Shell(!!), Discord, Dropbox, Filezilla, FotoSketcher, Github Desktop, HeideSQK, Inkscape, Kaspersky Antivirus, MS Office, Obsidian .md, Plex Server, Postman, PuTTY, Scribus, Scrivener, Campaign Cartographer, Signal, Sketchup 1/

  • Chloe_07531 Chloe (@Chloe_07531) reported

    @TheAntonioLopez @DropboxSupport I had same issue recently until i came across will_tech02 on Instagram. He got my account back. You should contact him for help, he’ll definitely help you.

  • dhayanithiOG7 Mac_Jason (@dhayanithiOG7) reported

    @Ale__Sabino @DropboxSupport Send him a Dm an tell him your problems he would be able to fix it up Darkhackz101

  • maxhfarrell Max H Farrell (@maxhfarrell) reported

    @jacyanthis Yes! That's actually been my approach for a while now. I keep a USB stick with the OS installer on it, and all my data and config files are on dropbox. With that set up, it really is faster to nuke/reinstall than fix Linux. But isn't that such a sad statement?

  • SoTotallyToby Toby (@SoTotallyToby) reported

    Anyone else having issues with Dropbox today? 🤔 Trying to download 9 GB which usually takes no time at all (I have 660Mbps down) and it says it's going to take 8 hours :S

  • brentnreed Brent Reed (@brentnreed) reported

    Maybe this is my inner boomer talking, but I just can’t handle all these “productivity” platforms. In the last 24 hours, I’ve used two Dropbox accounts, two Google Drive accounts, OneDrive, Basecamp, and I just got invited to use a Discord server.

  • dhayanithiOG7 Mac_Jason (@dhayanithiOG7) reported

    @nenadix @DropboxSupport Go meet xcyber10 on Instagram via dm, and inform them about this issue they just resolved mine

  • dhayanithiOG7 Mac_Jason (@dhayanithiOG7) reported

    @mcow @DropboxSupport Go meet Darkhackz101 on Instagram via dm, and inform them about this issue they just resolved mine

  • fermello78 Fernando Mello (@fermello78) reported

    @DropboxSupport 107 days of disabled account today. I noticed that even though I still can't login, it doesn't say anymore 'Your account is disabled' on the 'Forgot your password' screen, but it says that "If there is a Dropbox account, instructions will be sent". Nothing is sent. #dropboxterror

  • PricillaAricea Aricea (@PricillaAricea) reported

    Which one of you fake pages tryna login into my DropBox? Lol Nothing is even in there.

  • GazzaPrice1 GAZ PRICE (@GazzaPrice1) reported

    If you got an EPK from me earlier, I have sent it round again with the song attached. Appears some issues with Dropbox!

  • fermello78 Fernando Mello (@fermello78) reported

    @Dropbox 106 days of disabled account today. I noticed that even though I still can't login, it doesn't say anymore 'Your account is disabled' on the 'Forgot your password' screen, but it says that "If there is a Dropbox account, instructions will be sent". Nothing is sent. #dropboxterror

  • Symone_Devine CLB Weekend (@Symone_Devine) reported

    I’m having issues with my account @Dropbox @DropboxSupport

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