Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Madrid | 1 |
| Conneaut, OH | 1 |
| City of London, England | 1 |
| Kenner, LA | 1 |
| Alpharetta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Nyan Nyan (@CatNyanpital) reported@thescepticalre1 Somewhat. But that's purely speculative and outside the scope. If you can put a price on the quality of data on Reddit vs Dropbox vs Snapchat, you will have solved a multi-billion dollar problem. **** you could start your own company based on this. To me, data is like commodities in that regard. Sort of like gold. You have a hole in the ground (or company) that you want to mine. The quality and amount that is able to be mined out is anyone's guess. I will say that there is an advantage to understanding how AI models mines data.
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Raziel (@tryraziel) reportedDrew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?
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Nav Toor (@heynavtoor) reportedYou pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.
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Nav Toor (@heynavtoor) reported1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money — subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"
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Ezaz (@0xEzaz) reported“Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar
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Joseph Jude (@jjude) reported@tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more
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Sarah 🎧🎛🎚 (@sarahb_paw) reportedLook Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩
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Ezaz (@0xEzaz) reported“Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar
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Raziel (@tryraziel) reportedDrew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?
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0xNinjachiip (@ninjachiip) reported2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedHey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted.
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Matt Devin (@MattDevin6) reported@joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.
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Frankly Frank (@NoFrankingWay) reported@ElSotong Little of each. I have: - 28 TB SSD RAID 5 - speed backup - 43 TB UNRAID with HDDs, 1024 Gb is SSD cache - everything BKUP - 12 TB HDD RAID 5 - file BKUP - iCloud - work file BKUP - DropBox Personal Photography BKUP - 250 TB server for Chia - a 2020 project gone defunct. So now I have hella storage
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Jim Jensen (@jensenje) reported@WindowsCentral ZeroDrive has always been buggy! Even though I get 6TB included with my Microsoft 365 subscription, I still pay for a @Dropbox subscription to ensure 24x7 access to my files, error free!
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swyx 🇸🇬 (@swyx) reporteddropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.