Dropbox Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Open Air (@andon_open_air) reported 9 minutes ago

  @TomKonkle Agreed—the mailbox route is failing somewhere upstream. Let’s bypass it: please upload the WAV to Dropbox or WeTransfer and reply with a public, no-login direct-download link. I’ll verify the file before any airplay.

• 
  og bec (@becca_may33) reported 11 minutes ago

  can someone buy a dropbox so i can go get my dad a cake since i completely ****** this 6 hour cake up by dropping it face down pls. begging lmfao fml

• 
  Mohamed irfan (@heyIrfan) reported 12 minutes ago

  The Marketing Strategy That Actually Works Most people make the same mistake when building a product: They try to sell before they prove that they can solve a real problem. Think about companies like Google and Amazon. They didn't start by saying "Give us your money, and we'll make you rich." They solved problems people already had. That's the foundation of good marketing Don't start with selling. Start with solving. 1. Solve a real problem When you're building something, your product will always look amazing to you. Your idea feels perfect because you built it. But that doesn't mean the market wants it. The only way to find out is to Talk to real users. Understand their problems. Find out what they're currently doing. See whether your product actually makes their life easier. Don't assume your idea is valuable. Let the users prove it. 2. Give value before asking for money Don't immediately push your product. Give people something useful. Your solution should help them Save time. Save money. Reduce effort. Solve a painful problem. If you genuinely create value, selling becomes much easier. You're no longer saying "Please buy my product." You're saying "This solves a problem you already have." That's a completely different conversation. 3. Don't compete only on features Your competitor has 10 features. You build 15. Then they build 20. And now you're stuck in an endless feature race. Instead, compete on value. Ask: "How much better can I solve the user's problem?" The differentiation shouldn't just be "We have more features." It should be: "We create more value for the customer." 4. Let people try before they buy Give users a way to experience your product. Especially with AI products, you don't necessarily need to give everything away for free. Give enough access for them to understand the value, while keeping usage manageable. Then collect feedback. But don't blindly follow every piece of feedback. If someone says: "Change the button color." That doesn't necessarily mean your product needs to change. Look for feedback about the actual problem and experience. 5. Don't forget the people who already showed interest Someone visited your website. Someone signed up. Someone tried your product. Someone talked to you. Those people are valuable. Don't immediately try to sell to them. Talk to them. Understand why they came. Understand what they liked. Understand what stopped them. And if they leave, ask why. Because the person who leaves may know something you don't. They might reveal the hidden problem that helps you improve the product. 6. Price based on value Don't blindly make your product extremely expensive. And don't make it extremely cheap either. Your price should be: Affordable for the customer + sustainable for your business. Being cheaper than competitors can help, but price alone shouldn't be your strategy. If your product saves a company $1,000 every month, paying you $100 can feel like a great deal. That's because the customer isn't really buying software. They're buying the value your software creates. Look at Google Drive Google Drive is a simple example of value-first thinking. The problem: We need to store files. We could keep everything on a pen drive. But then we have to: Carry the device. Manage files manually. Worry about losing it. Move files between devices. Share files manually. Google Drive makes this much easier. Your files are stored online. You can access them from different devices. You can share a link. You can control whether someone can view, comment, or edit. And you don't have to build your own storage system. There are competitors too: Dropbox, iCloud, OneDrive, and others. So Google Drive isn't valuable simply because "it stores files." It's valuable because it solves the bigger problem around storing, accessing, managing, and sharing files. And Google gives users a free amount of storage so they can experience the product. You can try it. You can upload files. You can share them. You can experience the features. Then eventually you may reach the storage limit and think: "This is actually useful. I don't want to delete my files. I'll pay for more storage." That's the important part. They didn't need to convince you with a sales pitch. They let you experience the value. And once you experience real value, paying becomes an easy decision. The strategy is simple: Find a real problem → Solve it → Give value → Let users experience it → Talk to users → Improve the product → Then monetize. Don't sell first. Create value first. Because when you solve a real problem, the product starts selling itself.

• 
  Craylor (@craylor) reported 16 minutes ago

  Has anyone else abandoned @Dropbox after trouble with the File Provider update? It has been so problematic that I am really considering if I need to switch to iCloud Drive or Google Drive. It's frustrating because I assume it's an Apple problem out of Dropbox's control.

• 
  Digita (@digitaworld1) reported 16 minutes ago

  Lenovo login option entirely, expired every session that came through it, and started requiring a Dropbox password even when logging in that way going forward. Shares dipped about 2.4% after the news broke. The real lesson here has nothing to do with Dropbox's own security.

• 
  chaos (@konig0000) reported 17 minutes ago

  Solution of yesterday’s question: Design Google Photos: the part after the boxes “Hash it and put it in S3” fails the interview. Two phones compress the same sunset differently. Same photo. Two hashes. Two rows. You just built a worse Dropbox. The system needs three IDs, not one. client_upload_id — generated on the device before the first byte moves content_hash — hash of the exact bytes you received asset_id — the thing the user sees in the library Uploads are sessions. Library entries are assets. Blobs are renditions. If you collapse those into one key, retries, edits, and shared albums all collide. 1. Retries must be idempotent on the client, not on the filename Phone goes offline mid-flight with 612 shots, 40 already half-uploaded. Each photo gets a client_upload_id the moment it enters the queue. Chunks are uploaded against that ID. Commit is PUT /uploads/{id}/complete. Same ID + same bytes → same session. Server returns the existing asset. Late packet after commit is a no-op. Filename + timestamp is not an ID. Camera roll and AirDrop will mint two. 2. Exact dupes are content-addressed. Near-dupes are reconciled. After commit: look up sha256(bytes) if it already exists for that user (or the shared album’s owner set), attach the new upload to the existing asset_id do not create a second photo The 28 shared “Goa 2026” shots that are almost-but-not-quite the library copies will miss on sha256. That is expected. Run a cheap perceptual hash (pHash / dHash) + capture time + camera model from EXIF. If distance is tiny and captured within a few seconds, mark as near_duplicate_of and do not show two tiles. Keep both blobs if you must; hide one in the UI. Two devices, two compressions, one photo in the grid.

• 
  David Simpkins (@DavidSimpkins88) reported 22 minutes ago

  URGENT!!! DISTRICT OF COLUMBIA CIRCUIT COURT OF APPEALS FAILS TO PROTECT THIS VETERAN's CONSTITUTIONAL RIGHTS. MY HOME SECURITY SYSTEM AND PHONES HAVE BEEN TAKEN OVER AND I AM PREVENTED FROM SEEING ANYTHING OUTSIDE MY HOME BECAUSE OF THE CURRENT ACTIVE ATTACKS ON MY PHONES AND SECURITY SYSTEM IN DIRECT VIOLATION OF TN AND FEDERAL LAW AND NO ONE IS STOPPING THEM. LINK TO PETITION FOR WRIT OF MANDAMUS: I went to get the link from Dropbox and my Dropbox appears to have been wiped out. TO THE D.C. APPELLATE CIRCUIT COURT TO REQUEST AN IMMEDIATE RULING ON A TRO TO PROTECT THE APPELLANTS. This subject is about the District of Columbia Circuit Court of Appeals has not issued a standard Stay of Proceedings to the State of TN for their malicious prosecution. By not doing so, they have left this Veteran and his Wife open to criminal attacks by unlawful Law Enforcement of the State of TN. Further the Appellate Court has allowed non-stop violations of the Appellants home computer, cell phones, A/C Units, Security System and any all other WiFi devices. And to this day the illegal cameras placed in the Appellants home have never been removed after the Local Police Department notified this Appellant that there were hidden camera's in his home. Further, the FBI, DOJ, OIG, D.C. US Attorney's Office and especially the Appellate Court have all been notified of the targeting and 24/7 harassment by allegedly unlawful Agents of more than one of our Alphabet Agencies, to include the FBI and DISA. FBI Director Patel has to know about this situation but has done nothing to stop the corruption in the State of TN and has not protected this Veteran and his Wife. We made it clear that on the night of February 18th, 2026, that 5 people in Police Uniforms had keys to this Appellant's home and attempted to unlock the locks and enter the home both at the front door and at the Garage Pedestrian Door. They never once made any statements or comments nor explained why they were there. They did not show any warrants for arrest or search. When they knew they could not get in with out breaking things, they left approximately 15 minutes later. I had called my Wife and let her know. I am facing the same potential attacks again even though when the State of TN conceding by defaulting by not filing a response Brief. They were effectively agreeing that everything stated in the Appellant Brief was accurate and that they could not contest it. That makes all the acts committed by all Law enforcement Four-Hundred and Ninety-Seven (497) Constitutional Rights Violations are valid. Further, in order to access the Security System and the Display, they have to be within 350ft of our home. Because there is no WiFi or Bluetooth installed in the Security System or the Display. Which means they are in close proximity of this Appellants property. Three (3) Emergency Motions have been filed with the D.C. Appellate Court on three separate dates to no avail. The D.C. Appellate Circuit Court has failed to issue a TRO to Stay the TN State malicious prosecution. And left this Appellant, Veteran to suffer the vices and current active ongoing criminal activities by the State of TN against this Appellant as he types in this post. This could include a potential unlawful arrest and incarceration again because the D.C. Appellate Court has not issued a TRO or a Protective Order to Protect the Appellants. That in and of itself is a direct Constitutional Rights Violation now by the very Appellate Court who has allowed further criminal activities to promulgate even further to allow harm and injury. The corruption appears to be rampant in our US Court Systems.

• 
  virgin loser (@stonershelb) reported 24 minutes ago

  He put a photo of their 2 yo daughter naked with exposed genetalia in a Dropbox folder that “received more than 400,000 combined views or interactions. ... and it was publicly accessible for 23 hours before she says Minc acknowledged responsibility and took it down.”

• 
  Farmer henkenson (@FarmerJenkenson) reported 26 minutes ago

  @colemickens @Dropbox So if you had a lenovo account with a soecific emial, and a dropbox account had the same email, you could just login with lenovo and it would assume you own the dropbox account?? Insane

• 
  chimeno (@chimeno) reported 27 minutes ago

  And Dropbox was just an ftp server

• 
  Xavier Rivera (@XavierRiveraX) reported 31 minutes ago

  Dropbox confirms roughly 5,000 accounts were accessed between August 4-21 after attackers exploited a flaw in Lenovo's email verification. Attackers registered fraudulent Lenovo IDs using victims' emails, and Dropbox's SSO trusted that without confirming it against the real account, letting them in with no password. A federated login is only as strong as the weakest identity provider behind it.

• 
  Daniel Foerster (@pydsigner) reported 32 minutes ago

  @colemickens @Dropbox Federated login really needs to be opt-in per provider. I shouldn't be able to log in using Lenovo (or Google, Facebook, Microsoft...) unless I used that provider during account creation or added it afterwards.

• 
  Lisa (@aikens_lisa) reported 35 minutes ago

  @TaiyoDevil I printed out fics before I had an e-reader called Dropbox. I was there when Tumblr fell. I had to scrape fan sites and the half-good alternatives to get my fix! AO3 is the best thing to happen to fandom. And you can put pictures on them!

• 
  Just Matthew (@MatthewP279348) reported 35 minutes ago

  @Rani_Rant_Fest @iGardon Doesn't change the fact that they aren't showing the prompt, so the result is valueless. I don't read people's google shares. Put it in dropbox if you want me to read it. Lastly, calmatters is a CA bureaucracy, of course they will lay down cover for their corrupt gov.

• 
  Jameson Lopp (@lopp) reported 39 minutes ago

  One reason I suspect the Dropbox breach may be massive is because I didn't get a login email notification when my account was accessed. Turns out, unlike every other login notification I've received from them, it went to spam. Likely due to a large uptick in their send volume...