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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
Belém, PA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • LesBreeding1
    🇺🇸Les Breeding ✊🏽🗽 (@LesBreeding1) reported from Austin, Texas

    @DropboxSupport i am having a serious issue. My account has been disabled. I have requested support but received no answer to my inquiry

  • Counte_Curtiss
    Кенни Кëртисс (@Counte_Curtiss) reported

    The DOTCOM for DropBox is taken, but I still have options for a similar domain host proxy server .. whatever.. does it have to be I’m kinda new to this whole web thing.. lmao #DropBox - Feeding your animal while balancing a career and social life. AVOID BOARDING COSTS! ..

  • Sofquipeut
    Sof (@Sofquipeut) reported

    @DropboxSupport Hello! I have a long-standing problem on iOS. The Dropbox integration with the iOS file app no longer work. It says "retry" when I try to use Dropbox from the Files app. Any idea?

  • Viktor59505252
    KVYcamBgr (@Viktor59505252) reported

    Dropbox and KVYcamBgr. KVYcamBgr Studio uses the Dropbox service in the Motion detect feature. Dropbox will set new access rules on September 30, 2021. This means that older versions of KVYcamBgr (6.2.4.1 and earlier) cannot save motion files to the Dropbox server.

  • ShreyaS62804961
    Shreyas Sharma (@ShreyaS62804961) reported

    @USAndIndia You guys should get interview waiver appointments up and running, I’ve been waiting for awhile now and I’m sure there are people in the same issue where we are seniors and need to get back soon, also the Dropbox doesn’t require us to be there so this needs to be prioritized

  • coral_lopez22
    coral (@coral_lopez22) reported

    @isaiahrashad send the dropbox login i promise i won’t tell anybody 😩

  • aidenguinnip
    Aiden Guinnip (@aidenguinnip) reported

    @DropboxSupport @unativ I am having the same issue. The option is no longer there on the web...

  • sharasekaram
    Sharanya Sekaram (@sharasekaram) reported

    @HayHighBi @sarithairugal Hi - truthfully apart from reporting to Dropbox directly which hasn't yielded much success. What has worked on occasion is that if one of the victims is resident in Australia, UK, etc. & they make a complaint to local police, who in turn contact Dropbox to have link taken down

  • timateomateo
    Tim Schnell (@timateomateo) reported

    @curiouschaos @Dropbox I was wondering if VS Code was the problem, it wasn't this time but I just ended up deleting almost everything in /Library/LaunchDaemons and /Library/LaunchAgents and that fixed it.

  • remkusdevries
    Remkus de Vries (@remkusdevries) reported

    @MikevHoenselaar @Dropbox Disk Ultility might fix things in this scenario. Had something similar happen to me a while back.

  • mesetatron
    Yuan Gao (@mesetatron) reported

    @CodingWithJulia @florinpop1705 .*** files don't often get corrupted, but occasionally stuff like Dropbox/OneDrive/whatever syncing tool can cause problems

  • marysueowo
    Mary 🌼 222 ✨ (@marysueowo) reported

    Has anyone ever had an issue uploading content to dropbox from their android phone? My phone is just like... on strike rn lmfao 😭 I deleted the app and downloaded it again but it still won't fully upload my vids to any folder :') I guess I'll try google drive

  • wraabe
    Wesley Raabe (@wraabe) reported

    I have re-installed hardware and software for work & writing (keyboard, mouse, Google Drive, Acrobat, DropBox, password) 3 times in last 2 weeks (broken control board repaired, loaner, now repaired computer back).

  • tobes91
    Toby (@tobes91) reported

    Anyone else having issues with Excel on iPad crashing intermittently? Sometimes won't open at all, other times I can open and start working and then it crashes. Tried opening documents through Dropbox, Google Drive and One Drive, and it crashes every time.

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @michaelbolton Hi Michael, we're sorry to hear that. If this is still an issue, could you please try to clear the cache on the Dropbox app, then sign out, restart your device, and sign back into your Dropbox account? If you're on the free plan, please make sure that you're... 1/2

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