Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

Less
More

dropbox Hero Image

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • rvandenbrink Rob VandenBrink (@rvandenbrink) reported

    @TychoTithonus @DropboxSupport I especially love how they re-explained the “awesome feature” to you, because everyone wants to share all that info right? And then obviously didn’t actually read the problem statement, just passed the buck

  • GoTechUG Hamza @GoTechUG (@GoTechUG) reported

    Regularly backup your website files to remote locations like GDrive, AWS or Dropbox. Don't just leave the backup at your host/server. Anything can happen. PLEASEEE

  • DHKirk2 David Kirk (@DHKirk2) reported

    .@DropboxSupport when will you have working support for MacOS 12.3? Have you fixed the process/organizational problem that caused you to become incompatible? @Dropbox

  • harpaa01 Aaron Harpole (@harpaa01) reported

    @DropboxSupport I have smart sync completely disabled on my entire Dropbox account, and I use Selective Sync instead. Will I experience any compatibility issues upgrading macOS to 12.3? It looks like the upgrade is only breaking the extension for Smart Sync, right?

  • jpegtobbe Tobias Johansson (@jpegtobbe) reported

    @Backup_Buddy Hi, yes have a ticket #294028. Did see the new version now, but not much new in that one.. just change to min TLS1.2 for Dropbox. One "bug" thats been for a lone time now is the one that response callback warning of "unexpected output 200 OK OK". That should be a easy fix?

  • William_ccss William Santos (@William_ccss) reported

    @DropboxSupport No error message, I just don’t receive the email to reset my password.

  • TimothyJudsonT TimothyJudsonTaylor (@TimothyJudsonT) reported

    I'm seeing TERRIBLE download times from WeTransfer. As bad as Dropbox can be, I am at the point where files sent through we transfer above 1 GB are simply too time consuming. Despite 298 MB download speed tests, I am seeing actual speed of 1400 bits per second on avg. WTF?

  • mikolysz Mikolaj Holysz (@mikolysz) reported

    @BryanSmart @jage9 If you get large enough for this to become an issue, Dropbox is already infeasible unless you want everybody else to pay for Dropbox Plus. If that kind of money is involved anyway, it might be a better idea to put up a server that serves your folder over Resilio instead.

  • Cammiluna Cammi 💚 (@Cammiluna) reported

    @ZippoS I didn't think that would be an issue anymore over one year later! Thankfully, my Wacom tablet, scanner, and Dropbox work fine, so all I need now is just a $60 photoshop alternative and the new version capture card!

  • kuchhal_dhruv Dhruv Kuchhal (@kuchhal_dhruv) reported

    @moyix I use the @GeorgiaTech provided @Dropbox, which has some 20PB free storage, only one restriction — max file size allowed is 350GB, which is reasonable tbh. From GT servers, up/down to Dropbox is usually ~100mbps, which is also not bad.

  • kgoldschmitt K Goldschmitt 🐾 (@kgoldschmitt) reported

    Apparently, Dropbox subscribers shouldn't expect a fix for... two more OS updates. Two.

  • dishahdadpuri Deepak Shahdadpuri (@dishahdadpuri) reported

    @Dropbox I just got my new macbook pro M1 with OS 12.23 but cannot install dropbox. Is there an issue?

  • Dundee_Internet Dundee Internet (@Dundee_Internet) reported

    @DropboxSupport can't login to pay bill, password recovery is not responding, the no-reply in my contacts is there. totally frustrated, tried many different ways to contact, and community doesn't have the answer. Spent over 2 hours today trying to resolve

  • KennethFDavis Kenneth F. Davis (@KennethFDavis) reported

    @mattcavazos1 Save as a .pdf in Dropbox - open in GoodReader never had a problem and I’ve used this method for 10 years at least. No scrolling through the notes to find my place either.

  • ArwingFelix FelixNya (@ArwingFelix) reported

    @3kliksphilip @5puyBkXHYX I have the same problem with dropbox :c Windows is overwriting my documents, making me losing a lot of progress... I switched to having a NAS server with my Raspberry Pi (local cloud)

Map Check Current Status