Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Shreveport, LA 1
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • q8q8xman qman (@q8q8xman) reported

    @DropboxSupport We wish you to offer solutions to many of us , our account was disabled without prior notice and no way to at least retrieve our data. This very important issue. We hope that you can help.

  • sunkissedking_ 8-HandledSwordDivergentSilaDivineGeneralMychael (@sunkissedking_) reported

    @DropboxSupport @Dropbox Having an issue with my account. Need some assistance. ❓❓❓❓❓

  • Natashatashaetc Dr Natasha Taylor (@Natashatashaetc) reported

    @jocic_91 @PlanetDr My thesis was on ***, Dropbox, Google drive, uni's server, school's server, emailed to me, and on all my computers and memory sticks. I was very worried about them

  • wmarone Will (@wmarone) reported

    And now @dropbox's website captcha is broken with noscript.

  • Probablygolfin John Davison (@Probablygolfin) reported

    @davidmeadow1995 @RandoxOfficial Dave, out of interest did you have any issues with the time of the sample versus your arrival time? I’m due to land in Spain at 14.50 on 21/7 but my sample has to be in the Dropbox by 1600hrs on 19/7 in order to get the results the next day. I’ll be cutting it very close.

  • Burgos Pedro Burgos #Use 😷 (@Burgos) reported

    @DropboxSupport Why advertise features if you can’t first solve the basic issue of users not having access to their accounts? Check your DMs (or look at tickets. I submit one new daily)

  • Burgos Pedro Burgos #Use máscaras PFF2! 😷 😷 😷 (@Burgos) reported

    @DropboxSupport @nisao Hi Anisa. Actually the best thing you can do is switch to either Google Drive or OneDrive. With other services you at least don't risk getting your account deleted for no reason -- with support here pretending your issue doesn't exist.

  • Burgos Pedro Burgos #Use 😷 (@Burgos) reported

    @DillonLFC7 @DropboxSupport Better start looking elsewhere, pal (or maybe a lawsuit). A number of us have the same issue, and @Dropbox simply doesn't care. They'll answer your first DM and then vanish.

  • geeoharee What duck? (@geeoharee) reported

    Complained to Sync dot com about their ****** Camera Upload service. If there isn't a fix I'll have to pay for Dropbox

  • Simon818 Simon J (@Simon818) reported

    @MeaganHHoule Clunky at times, but nothing I'd call inaccessible. As a free user, it's a better experience because you aren't having plans shoved down your throat and device limits enforced. As a paid user, it's almost half the price of Dropbox and includes a whole office suite.

  • sweatersrus Sarah Collister (@sweatersrus) reported

    @NoJesuitTricks Not sure how many books or pdfs you have (if space is an issue), but I’ve found Dropbox to be reliable and user friendly.

  • GrohmanMatthew Matthew Grohman (@GrohmanMatthew) reported

    @drorpoleg @Dropbox presentation by Alastair Simpson at Remote by @gitlab 2021. They are saying 9am-1pm local time for synchronous, and the rest of your time is async. Giving scripts to help turn down unnecessary meetings.

  • Burgos Pedro Burgos #Use máscaras PFF2! 😷 😷 😷 (@Burgos) reported

    @DropboxSupport @braddrss It's running for those that aren't locked out of their accounts yet. I suggest you start looking for transferring your files to either Onedrive or Google Drive. They at least get back to customers with actual issues.

  • DrShaunKeegan Dr Shaun Keegan (@DrShaunKeegan) reported

    @GEddolls macOS - this has been a relatively recent issue. I did recently upgrade to the university's two factor authentication but I can't see how that would constantly un-sync it. If I can't find a solution I might just buy a personal dropbox account :')

  • matsugfx Matt Wierzbicki (@matsugfx) reported

    @_kprkr @figmadesign Btw I will never use dropbox for embedding my videos :) The problem was here: "Your Dropbox public links have been suspended because they were generating excessive traffic"

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