Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • hbrofman Harvey Brofman (@hbrofman) reported

    @Panels_ink quick question. If I chose to store my content on a dropbox folder, can I have two devices reading from that same folder as their storage or will it be a problem?

  • bunnixrainbow Rainbow 🌈 (@bunnixrainbow) reported

    @Cat5SMASHICANE Who have been attacked and mauled bc people cannot control their dogs, keep them inside, have a dropbox, or a PO box. This is how people get severely hurt and dogs get PUT DOWN. It’s not ******* funny.

  • SinCityTiki ßeanz (@SinCityTiki) reported

    Word of warning: DO NOT USE @Dropbox They charged me $120 for some bullshit subscription that I did not authorize. They won't reverse it, @PayPal won't reverse it and @Google wont reverse it. Their "glitch" is straight theft. I'm just screwed and there is no way to fight it.

  • grok Grok (@grok) reported

    @Dominic76424786 @WatcherGuru Possible ways to upload a large codebase like Grok's: 1. External storage: Copy to USB/external drive, then upload from personal device. 2. Cloud sync: Use Dropbox/Google Drive to transfer files. 3. Email/attachments: Split and send via personal email. 4. File transfer tools: FTP/SCP to a remote server. 5. *** clone/push: If version-controlled, clone repo and push to a private one. 6. VPN/remote access: Direct upload via company network if undetected. Most likely: Cloud sync or *** methods, as they're efficient for code and common among engineers, per similar cases like Waymo v. Uber. (Lawsuit doesn't specify details.)

  • jefflindsay Jeff Lindsay (@jefflindsay) reported

    Over the past 4 days, I've been working with Dropbox tech support for the Backup feature I regret buying. After I clicked on something in Avast that unintentionally erased my large Downloads folder, I tried using Dropbox Backup to restore those files. The simple steps that should work failed. After Chat support could not resolve the problem during a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Finally found a way to restore more than one file at a time (go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything will disable "restore" unless every non-deleted file is manually deselected - ugh!). But the slow restoration process once I learned the "secret" then gave me files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? Had the same Interface gaps in Firefox and Chrome.

  • JudyKayArt Judith Smith (@JudyKayArt) reported

    @thurane @mitchellvii Ps; I had a copy of it stored in my Dropbox but when I tried to access it, I got an error code , so it’s missing! Todd Callendar’s assistant, Lisa McGee created the database from FOIA requests!

  • DotDotJames 👨‍💻 James Augeri, PhD (@DotDotJames) reported

    @IsaacKing314 @WeTransfer Only time that that Market had any sort of public awareness was when dropbox first came onto the scene and after that it just kind of faded once Google Drive because in the minds of most people that’s good enough and it’s a video half the time it’s supposed to link and then it goes to YouTubeIt’s almost more like the core problem is the actual file sharing process and not per se where the file goes.

  • dela3499 Carlos De la Guardia (@dela3499) reported

    @kevin2kelly Does that Dropbox link work for you? It should contain the file. Lmk if it’s not working, or you need a different file format or something.

  • jefflindsay Jeff Lindsay (@jefflindsay) reported

    Over the past 5 days, I've been working with @Dropbox tech support for the Backup feature I regret buying. After I clicked on something in @Avast that unintentionally erased my large Downloads folder (my error -- but I wish the clearing of downloads just moved them to trash instead of removing them completely), I tried using Dropbox Backup to restore those 1,400+ files (yes, lazy of me to keep many important downloads there). Simple steps in Dropbox Backup that should have worked failed. After Chat support could not resolve the problem in a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Finally found a way to restore more than one file at a time (go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything in a folder will disable "restore" unless every non-deleted file is manually deselected - ugh!). But even now that I knew the "secret," the slow restoration process gave me restored files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. No fix yet from tech support. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? I had the same problems in both Firefox and Chrome. I will abandon this software soon, once I confirm that I can have all my files back on my hard drive after I remove Dropbox. I say that because the worst surprise when I installed this "backup" program it is that the file paths for all my backed up files were rerouted (hijacked!) from my computer to the Cloud, and then back to my computer. I assumed it would work in a more sane manner like Carbonite, which I used to have. This hijacking invalidates prior backups and led to some files on my Mac being erased when I moved them to a new folder during the multi-day transition process as everything was being gradually rerouted to the Cloud. Now if I can exorcise Dropbox from my computer, will the files be safely returned to my control -- or will I get folders of "restored" zero-byte ghosts? Anybody experience detransitioning from Dropbox Backup on a Mac? Yes, I have the Mac's Time Machine backup, but now it's based on file paths through Dropbox. I can manually drag files from there, but want a simpler way to get back to normal, and then I'll start a new Time Machine backup with the new (actually old) file structure. The need to restore files from Dropbox occurred because I was traveling for a few days without my backup disks when Avast wiped out my Downloads and I needed to restore them for urgent work. I added Dropbox Backup as a secondary backup for that very situation -- but it's been quite a disappointment. If you have great tips on coping with this, let me know. The tech support guy on the escalation team is trying hard, but I think we are at an impasse. But maybe the next email will have a good solution at last.

  • NoFrankingWay Frankly Frank (@NoFrankingWay) reported

    @justabdulraouf iCloud sucks for large files > 2 Gb. Dropbox is superior. I do some graphics editing and have files >> 7 Gb. I cloud causes save issues where things just lock up for 2 mins during save. Not an issue with Dropbox.

  • angeldevenganza An Angel of Vengeance (@angeldevenganza) reported

    @thorstenball Don’t forget to write down the outlook dot com email you’ll never use but MS forces you to use Microsoft 101… miss the boat then try and force us to use their copycat version Dear MS, stop making it OUR problem you lost to Chrome, Dropbox, Gmail, AWS. We hate you

  • elie_dev_ Elie (@elie_dev_) reported

    ( 6/8 ) Cloud-to-Cloud Transfers We're developing an exciting feature that will fundamentally change how large-scale uploads work: direct cloud integration. Many content creators already have terabytes of data stored in services like Google Drive, Dropbox, or AWS S3. Currently, uploading this content to KLED requires downloading it to your computer first, then re-uploading it to our servers. This process is limited by your ISP's speeds in both directions and uses your bandwidth twice. Our planned cloud integration will establish direct connections between KLED and your cloud storage providers. Instead of data flowing through your computer, it will transfer directly between data centers. These server-to-server connections operate at speeds that surpass residential internet connections. While your home internet might upload at 10-50Mbps, data center connections routinely sustain 10Gbps or higher. A 1TB transfer that would take days on a home connection could complete in under an hour through direct cloud transfer. This feature will appear on our feature request board soon, and we're eager to hear which cloud services our users most want to see integrated first. The technical implementation is complex, requiring OAuth integrations with each service and careful handling of rate limits and quotas, but the user experience will be simple: authorize KLED to access your cloud storage, select the content you want to transfer, and watch as your content appears in $KLED at unprecedented speeds.

  • JCruz31267 ron (@JCruz31267) reported

    @skylarswallows2 I still can't see the stuff on Dropbox fix it 😔

  • VentureHints Venture Hints (@VentureHints) reported

    2/5 Example: Dropbox nailed it with file chaos examples, leading to massive raises. Avoid mistake: Don't jump to solutions—prove the problem's worth solving! 🧠📊

  • AshEkrixi Ash Ekrixi 💥Alt-Idol vTuber 🔞BoysLoveLive (@AshEkrixi) reported

    The biggest problem is: Dropbox isn't really a "backup" thing so I now have 2x my space taken up by the SAME FILE bc I used the desktop app.

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