Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • huczas Huczas (@huczas) reported

    @veritasium @Dropbox I moved from dropbox to iCloud. I’m using only it since 2010, and no problems at all.

  • tim_dunk tim_dunk (@tim_dunk) reported

    @DropboxSupport If it was possible for @DropboxSupport to spend some time fixing the mess @Dropbox has made of my computer? Appropriate team? Future consideration? Can you please just fix my computer?

  • SuperfancyJames James Aragon (@SuperfancyJames) reported

    @veritasium @Dropbox I’ve had issues with uploading onto it. I don’t know if it was my connection or the Dropbox website. I don’t know is my answer.

  • TheDukeInPurple The Duke In Purple~ (@TheDukeInPurple) reported

    @veritasium @Dropbox You probably got to a bad support dude at first I guess. Sucks when that happens. :/ Time and money down the drain and valuable attention that could be spent otherwise by everyone involved. It should automatically just upgrade any big account by default.

  • DominicCarterLA Dominic Carter (@DominicCarterLA) reported

    @paimonalipour @DJCEEB_ I basically want to be able to manage my iTunes library on the dropbox server. But need to know how it handles the constant metadata changes. Serato cue points, changing id3 tags etc. Data syncing to lexicon to transfer cue points to rekordbox etc. Really need to figure this out

  • tricil john - tricil.eth (@tricil) reported

    @alexpurdymusic Once by a terrible Dropbox mistake, twice by theft

  • mrohrich Matthew Rohrich (@mrohrich) reported

    @veritasium @Dropbox I have had some some issues with Dropbox, but it beats the pants off Onedrive. One drive has mind of its own and you can’t do anything about it .

  • tim_dunk tim_dunk (@tim_dunk) reported

    @Dropbox @DropboxSupport can you confirm your policy is that escalated support issues for business customers is by email only? You offer no live support to business customers with actual issues? 8 days I've been unable to work and your agents are flat refusing live support.

  • _joseeb Jose Pablo Espinoza (@_joseeb) reported

    @veritasium @Dropbox Considering you are a content creator I would go with a local NAS server plus an online storage solution based on AWS S3 or any other object storage product, also checkout nextcloud based products. And yeah Dropbox fees are dumb (but they are the best cross platform solution)

  • DistroHopper39B DistroH🇺🇦pper39B, NERD (@DistroHopper39B) reported

    @veritasium @Dropbox I have dealt with around 3-4 Macs where the Dropbox Mac app was causing a **** ton of problems.

  • RealDuttyMan Griot (@RealDuttyMan) reported

    @ambrosia_omG My thing did different, my birthday was 2 weeks after we locked down for Covid. I was able to pay to renew, but it took several months before they figured out a way to handle renewal via Dropbox etc...once they did that I got it in 6 weeks...

  • kalaiva_eth kalaiva.eth (@kalaiva_eth) reported

    @veritasium @Dropbox I've never had an issue with Dropbox before, but then again, I've never exceeded going over 4TB. This is a disappointing review if that is Dropbox's current practice. From my photography and software friends, I know many of them also use GOOG, MSFT or BOX. Maybe iCloud as well?

  • TheDukeInPurple The Duke In Purple~ (@TheDukeInPurple) reported

    @veritasium @Dropbox I guess they know what to fix now! Doesn't it feel great to be the "trailblazer" to such a discovery? 😭

  • SinsSins06 Sins (@SinsSins06) reported

    @MoonLamboio @FilanLaw You got to hit the refresh button once or twice. Dbx issue I believe that just started (I use Dropbox constantly)

  • venturian Neil McDermott (@venturian) reported

    Does anyone know if you can run Google Drive and Dropbox from desktop apps on Mac without causing any issues?

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