Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinrwhitley Kevin R. Whitley 🇺🇦 (@kevinrwhitley) reported

    @sushantranjan4u @spences10 @JustinVoitel Yeah, I need to fix that… appeared the other day! A masked error response from Dropbox is preventing slick from properly grabbing assets.

  • PhotosJustme Justme (@PhotosJustme) reported

    Why is Dropbox being so slow? Frustrating.

  • sushantranjan4u Sushant Ranjan 🇮🇳 (@sushantranjan4u) reported

    @kevinrwhitley @spences10 @JustinVoitel Your images are not loading. At least for me "{"message":"Could not get image vfDwfsK2 with params=size=small (Error fetching content from Dropbox: Conflict)","stack":"Error: Could not get image vfDwfsK2 with params=size=small (Error fetching content from Dropbox: Conflict)\n

  • urbanmoon Anita Thomas-Maillé (@urbanmoon) reported

    @Shelley_AGH There is another problem with the Art Sale submission process. The form is fixed but now there's now an error that the Dropbox integrated with that form is full. I'm not getting responses regarding the problem from anywhere (email, FB, IG). Will there be an update?

  • BrandonBloom Brandon Bloom (@BrandonBloom) reported

    @bodil @a_busch Before 1Password had proper sync, it used Dropbox. Annoyingly slow! I found it frustrating whenever I'd signup for something at my desk & immediately try to use the mobile app. Would have to explicitly trigger a sync. I use iCloud now & it behaves similarly.

  • PaulIIIlI P (@PaulIIIlI) reported

    @789plus If you had another iPhone you could’ve airdropped it. Alternatively upload them to Dropbox then sign in on your phone to get them

  • mashallahali655 mashallah (@mashallahali655) reported

    @KateVyborny dropbox link seem not working at the moment.Any other way to post profile to you?

  • carla_gmb Carla Gamboa (@carla_gmb) reported

    Had an issue with my Dropbox, I tool my computer to 2 tech guys 1st. Couldn't finish helping cause they were closing 2nd. Braged about knowing all about Macs... ended up telling me to call Dropbox I tried for an extra hour and I FIXED THE PROBLEM! #LikeAPro

  • kirisviel kiri (キリ) 🌻🧧🐯 (@kirisviel) reported

    ????? Just tried to log into Dropbox, it said there was a problem with my password, verified I was a human, and then let me in. So it was the right password?

  • gerwinvanroyen Gerwin van Royen (@gerwinvanroyen) reported

    @socialspace @Dropbox Hard to believe how broken it all was. Painful.

  • theclawwa Markham (@theclawwa) reported

    @Dropbox I have received multiple emails with a 6 digit security code indicating someone is trying to access my account. None of these attempts are from me. How can I fix this security issue?

  • dnnsppp dennis (@dnnsppp) reported

    @infuse also haven’t had heard anything from you guys about the Dropbox issue. I send you the diagnostics via e-mail about a week ago.

  • torontabash no (@torontabash) reported

    @onedrive Files on Demand on macOS is an unmitigated disaster. “Always keep on device” is broken. Why am I googling “MD5 checksum”? Let me save my own files to my own hard drive. Going back to Dropbox if you don’t fix this. Shame on you.

  • niclariv Nick La Riviere (@niclariv) reported

    @DropboxSupport Shared links are resulting in a 404 error when people try to open them. Links that worked yesterday are not working today. Definitely a server error.

  • drewgeraets Drew Geraets (@drewgeraets) reported

    @DropboxSupport "I have escalated this to our engineering team to look into this. I will be back in touch if I receive any updates." There was no update (e.g., "We've looked into your report and were able to reproduce. We're working on a fix.")

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