Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Lima, Provincia de Lima 1
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • KayEduardo2 Executive Order Giver Kay Eduardo 🇺🇸 🎃 (@KayEduardo2) reported

    hey @DropboxSupport I can't update my credit card info. Problems over there?

  • augustomercurio Augusto M. (de 🏡) (@augustomercurio) reported

    @DropboxSupport for now i'll use the website to sync things. when i finish my work i can try to solve the problem with the app. we will probably talk again tomorrow! thanks again

  • augustomercurio Augusto M. (de 🏡) (@augustomercurio) reported

    @DropboxSupport thanks for asking that! me and my whole team is having this kind of issue (every one in your respective home) we can't sync folders, can't get sharable links, some times we save .png and .psd (exemples) and the original gets deleted in space. losing all the comments that 1/2

  • VitaFortissima VitaFortissima (@VitaFortissima) reported

    @DropboxSupport Hello! I wish I could say it helped, but after a cache clear & update, the same problem persists.

  • augustomercurio Augusto M. (de 🏡) (@augustomercurio) reported

    @DropboxSupport i don't know if you can understand my problem with this broken english from third world country.

  • DarrenTJansen Darren Jansen (@DarrenTJansen) reported

    And unlike Dropbox it doesn’t go over a server owned by Big Tech. It goes to a network of members all over the world (many of whom might simply be private individuals who have a PC at their home running on the network),but it’s encrypted, so none of the members can see your file.

  • JorgeArzate Jorge Arzate (@JorgeArzate) reported

    Somebody having issues with @Dropbox ?

  • chadwickestey Chadwick Estey (@chadwickestey) reported

    @DropboxSupport I switched from Chrome to FireFox and got it working for now. First time I've had the issue with Chrome though.

  • DanielRThomas24 Daniel R. Thomas (@DanielRThomas24) reported

    @DropboxSupport Even if you only did the login only option if the user refused contact sharing that would help. Identical flow for users happy with sharing their contacts and a working flow for those not happy to do so.

  • kellimarks Kelli Marks (@kellimarks) reported

    @odoketa So here’s my problem. Their dropbox is HUGE. And it started syncing but paused (cause it ran out of space). And now since it cant finish, it won’t undo. I clicked all the ‘smart sync’ stuff. But nothing changed.

  • benevolentbjs benevolentbjs (@benevolentbjs) reported

    @JamesThick7inTN if you scroll way down, you'll see a short clip of when this dude was ******* me. the entire file is available on dropbox, message me for access options.

  • JustLainy Lainy (@JustLainy) reported

    First my laptop said it was too full to complete my Lightroom import, then my internet went down and I had to use my phone to upload images to Dropbox for client approval, and now that I'm scheduling them Creator Studio isn't working!

  • Annieb11497840 Annie b. 🇺🇸 (@Annieb11497840) reported

    @MD_MVA the link to the license plate return form to use at a Dropbox is broken on you website. Please advise how I can download this form. Thanks.

  • Official_Abieks Abieks (@Official_Abieks) reported

    @vayretunes I’ve never had this happen. It could be a problem with the computer itself (although the person who mentioned Dropbox is probably onto something—Ableton stores things funny).

  • DanielRThomas24 Daniel R. Thomas (@DanielRThomas24) reported

    Sign in with Google to @Dropbox requires mandatory contact list sharing... Have you heard about the GDPR... This puts people off using "Sign in with $X".

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