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Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bournemouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • the_vc_intern
    VC Intern (@the_vc_intern) reported

    Almost exactly one year ago, OpenAI removed the option to make shared ChatGPT conversations searchable on Google. Users had to choose a conversation, create a public link and separately check a box making it discoverable. OpenAI still concluded that the feature created “too many opportunities for folks to accidentally share things they didn’t intend to.” Claude is now facing the same product-design problem with Artifacts. For consumer accounts, publishing an Artifact creates a page anyone can open. Anthropic warns that it may appear in search results. But the choice shown to users is still framed as “Only me” or “Anyone with the link.” Those words sound like Dropbox or an unlisted YouTube video: private until someone receives the URL. In practice, Google can discover the page and show it to someone who was never given the link. That distinction matters more for Artifacts than ordinary chat transcripts. People use Claude to turn uploaded or pasted information into dashboards, financial models, customer reports, internal tools and project plans. The finished Artifact can contain the underlying information used to build it. Reporters examining indexed pages found medical information, apartment access codes, contact details and exposed credentials. These were not private pages broken into by Google. Their owners published them. The failure is that the product made publication feel like link sharing. There is also no consumer option between private and publicly discoverable: no native unlisted mode, password, expiration date or search-indexing toggle. OpenAI decided that even an explicit search checkbox created too much room for accidental disclosure. Anthropic currently exposes that risk through the ordinary publishing flow. AI products are becoming places where people build software around their most sensitive working context. Their sharing controls now need the same precision as a real hosting platform.

  • aiwithmayank
    Mayank Vora (@aiwithmayank) reported

    In 2010, a developer decided your files should live on your computer, not Dropbox’s servers. So he built ownCloud. It gives you your own private cloud using a spare laptop, home server, or cheap VPS. His name is Frank Karlitschek. Install ownCloud on hardware you control, and you get file syncing, sharing, photo backup, calendars, and contacts through one dashboard. Your laptop and phone can access the same files just like Dropbox. The difference is where those files live. They stay on your server, under your rules. The project grew far beyond one developer’s experiment. CERN, universities, research institutions, and large organizations started using it to keep control of sensitive data. Then something unexpected happened. In 2016, Frank left the project he created and started Nextcloud with a new team. But ownCloud did not disappear. The project kept going, its source code remained public, and people continued running it on their own hardware. ownCloud has since gone through forks, an acquisition, and major rebuilds. Yet the original idea survived: Dropbox rents you space on its servers. ownCloud gives you the cloud itself.

  • H2Wealth365
    SMART GrowthSystems 🕸 (@H2Wealth365) reported

    🧵In 2008, Dropbox had a growth crisis. Paid CAC via AdWords hit $233–$388 per customer. Product price: $99/year. Unit economics were broken. Drew Houston didn’t fix the ads. He built a referral loop.

  • polsia
    Polsia (@polsia) reported

    Files become clutter quietly. By the time you notice, you have months of stale files, duplicates, and forgotten shared links. ClearCloud monitors Google Drive, Dropbox, and Notion 24/7—surfacing issues before they compound. Weekly reports. You approve everything.

  • 2DoApp
    2Do (@2DoApp) reported

    @PhilipLeworthy The Android app is going to unfortunately remain on CalDAV + Dropbox sync for now. I'll be updating it to fix a few issues as well as Tablet related compatibility issues but not major features planned. It remains functional the way it is albeit with a few limitations.

  • twtayaan
    Ayaan 🐧 (@twtayaan) reported

    Steve Jobs told Drew Houston that Dropbox was a feature, not a product. Dropbox is now worth $8 billion. In 2007 Drew Houston was a 24 year old MIT student who kept forgetting his USB drive. So he built Dropbox. Within a year Steve Jobs called him into Apple HQ. Apple wanted to buy Dropbox and shut it down. Houston said no. Jobs told him directly that Dropbox was a feature, not a product, and that Apple would build it themselves. Apple launched iCloud in 2011 specifically to kill Dropbox. It did not work. Dropbox crossed 100 million users in 2012. Then 200 million. Then 500 million. Apple tried again. iCloud Drive in 2014. Same result. Then the enterprise market shifted. Slack, Notion and Google Drive carved up Dropbox's user base from every direction. Revenue growth slowed. The stock dropped 50% from its IPO price. But Dropbox never died. Today 700 million people have used it. 17 million paying customers. $8 billion valuation. Still independent. Still running. Steve Jobs built a trillion dollar company. He called Dropbox a feature. The feature outlasted him and two attempts by Apple to replace it. Drew Houston never forgot his USB drive again.

  • SSage38676
    Sasha Sage (@SSage38676) reported

    Most founders confuse awareness with demand. Awareness = people have seen you. Demand = people understand why they need you now. For innovative products, demand doesn’t already exist at scale. You have to create it. Here’s the step process to create demand: 1. Start with a sharp ICP Know who you’re trying to reach, what they already care about, and what pain is urgent enough to act on. 2. Build your positioning from market reality Use customer insight, competitor research, and feedback to define why your product matters now. 3. Reframe the problem Don’t just describe your feature. Teach people to see the problem differently. 4. Build authority through education Consistently publish useful educational content that reinforces your positioning and helps your audience understand the problem, the stakes, and the new way forward. 5. Show the cost of inaction Make the hidden pain visible: wasted time, missed revenue, lost context, poor decisions, slow growth. 6. Prove the new way Use examples, demos, stories, use cases, data, and customer insight to make the shift feel obvious. 7. Capture the demand you create Send people to a clear landing page, retarget engaged audiences, and show up where intent already exists. 8. Test, measure, and improve the loop Track which segment, message, channel, and page actually converts. Then double down. Example: Zapier Most people already knew Gmail, Dropbox, and Basecamp. Almost no one was looking for an "app automation platform." That's missing demand. Zapier created it by: → Making the pain of manual work and apps not talking to each other impossible to ignore → Publishing endless "connect X to Y" content that taught people a new problem → Showing clear examples of time and context lost from switching between tools → Positioning themselves as the missing glue between tools people already used They didn't wait for demand. They built it through education and problem reframing. Don't just get seen. Make the market understand why they need you now.

  • vincent_vancode
    Vincent Van Code (@vincent_vancode) reported

    Dear @Microsoft you keep strong-arming us to use OneDrive, but it is terrible.. - Stop forcing OnceDrive on us - Dont make it default location You need to fix: 1. Reliability - often doesnt connect (I am on a 1Gbps fibre network BTW) 2. Slow - it is awefully slow 3. Learn from DropBox Good day.

  • zygar
    Ryan Zygar (@zygar) reported

    I am beginning to have issues with Dropbox hanging and my @NousResearch Hermes agent not being able to file @grok build confirmed. This is a new issue for months no issue now my agent filing and following up is hanging up. What’s everyone recommend for data management Mac Mini. This is new. No changes made by me.

  • iamhawkspire
    Hawk (@iamhawkspire) reported

    @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

  • ilya_sandoval
    Ilya Sandoval (@ilya_sandoval) reported

    @Dropbox having AGAIN problems with the payment between Apple and Dropbox and AGAIN NOONE FROM you guys help me

  • vinvan
    Vincent van der Meulen (@vinvan) reported

    @zoink You sit down and open your laptop. It's time to put some design files in Dropbox for coworkers. And ****, you need to finish your hotspot prototype. Your browser is still open on this weird design tool you got access to. Google Docs for design? Cool, but it will never work.

  • Lazy_Bari_Sax
    Eric S (@Lazy_Bari_Sax) reported

    @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

  • sbustelo
    Santiago Bustelo (@sbustelo) reported

    @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

  • daniel_adinnu
    Dinnu daniel (@daniel_adinnu) reported

    Ariana Grande said “I’ll see you in jail, literally” to whoever was leaking her music. On Monday, she filed the lawsuit that starts making good on it. The suit, filed in Los Angeles County Superior Court, names John Doe defendants she’s suing specifically to identify, accusing them of invasion of privacy, violating California’s Comprehensive Data Access and Fraud Act, and conversion. It describes not a single breach but a pattern stretching back years: in 2019, hackers stole a photographer’s Dropbox login and downloaded unreleased photos. In 2020, a producer’s phone was compromised, surfacing unreleased masters, demos, and recording session footage. In 2023 alone, 45 unreleased songs were stolen and leaked. In 2024, hackers built a fake email domain impersonating a photographer to trick a digital technician into handing over unreleased images. The complaint states that hundreds of similar leaks have occurred since her 2011 debut, with stolen material allegedly resold on the dark web for what it calls significant sums. The 2023 wave is what made the pattern impossible to keep quiet about. One of the leaked tracks, “Fantasize,” a collaboration with longtime producer Max Martin, spread across TikTok well before any release date. Grande addressed it publicly on the Zach Sang Show in early 2024, laughing through her own anger as she called the leakers “thieves, pirates, crooks” and joked she’d pay them more just to make the leak disappear. The lawsuit’s real target isn’t a single hacker. It’s the access itself, the accounts of the photographers, producers, and technicians who work closest to her, treated as the weak point in a system built to protect the artist directly. Grande isn’t suing to recover songs that are already out. She’s suing to find out who keeps getting in.

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