Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Wetterschneider
(@Stretchedwiener) reported
Hey @Dropbox - what's going on? My upload speed is 5 mb and you're throttling it to 400 kb? Fix it. I can't wait 8 hours.
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Md Abdul
(@tweet2abdul) reported
@USAndChennai Do you guys realize you are taking 5 to 6 weeks to process the Dropbox ? This Creates so many issues with our kids going back to school, we are going back to work and all the 1000s of dollars we need to spend again to change the tickets. Can you pl do something?
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Ranjan Boral
(@boralranjan) reported
@DropboxSupport Desktops are working fine but Android is not working. You need an urgent update. I can't stop the file sharing. Now it's rescheduled with Google drive.
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Catherine Kudlick (she, her)
(@kudlick) reported
@Dropbox @DropboxSupport frustrated by meh service re time-sensitive issue preventing me from working. Started chat 48 hours ago; after my 2nd chat this AM they marked the ticket 'resolved': it isn't. Can kicked down the road. Not impressed or happy.
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Angela Korra'ti
(@annathepiper) reported
@MyInsiteOut I'm backing up _some_ stuff to Dropbox but that's tangential to my overall problem. Which is to say: holy crap I have too damn many duplicate files. And I need to clean them up. ;)
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Dropbox Support
(@DropboxSupport) reported
@hideon523 Hi there, hope it's alright that we reached out in English. Unfortunately we are only able to offer support in English over social media. If you are experiencing an issue with Dropbox, and you wish to proceed here, would you like to share a bit more about this?
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Raïssa Lara Lütolf Fasel
(@etvoilaraissa) reported
@tamanzi @Adobe @Dropbox I've been having many problems as well over the last year with Dropbox and it's only getting worse. Tell me when you've found a solution =) Due to the new US-Law I'm gonna have to leave Dropbox as a user in europe anyway.
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Pete Collins
(@PACillustration) reported
@SkyePatridge Yes. I ended up unpairing and now just save to One Drive as I need. I felt the issue was always more with Dropbox(?) but I didn’t dig too into it.
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Dropbox Support
(@DropboxSupport) reported
@officesunrise Hi there, we're sorry to hear about your issues when accessing a Dropbox file. Could you please tell us more about what happen is happening? Once we get enough information, we will make sure this is fully investigated.
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Kain the Incineroar
(@Borderl14279385) reported
Sorry, I just needed to fix this post Should I make a dropbox? Everything would be mostly irl and I'll have to think about prices if this goes well
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Rob Allen
(@n23art) reported
@DropboxSupport I seem to recall the problem persisted on Firefox and Safari but I will try Chrome as well and let you know.
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Kukkii กุ๊กกี้ 🫧 | VegasPete brainrot 🍷⛓️
(@nobunny_y) reported
@Alehfred PLEASE ENJOY (tho the Gdrive link might not work anymore there's a dropbox link further down) XD
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Skylar Patridge
(@SkyePatridge) reported
Anyone familiar with Procreate ever have issues with the app unpairing from Dropbox? It will randomly stop letting export to Dropbox and I have no idea why. Can't find anything online about it.
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Pranay Srinivasan
(@utekkare) reported
Hey @DropboxBusiness What does a Paying Customer have to do to add licenses. Its like pulling teeth. You have not solved your billing / renewal license issues. Why should we keep using Dropbox.
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Dr Lynne Hardy, PhD
(@CogsandCakes) reported
I managed an entire morning's work today. Granted, it was just creating front pages & legal text for 8 PDF download packs & copying the correct Dropbox links into them for layout. But it's more consistent effort than I've been able to manage all week! Need a lie down now, though
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