Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • DJDonatsu 🍩 Donatsu's @ Ch. 1010! ☠ (@DJDonatsu) reported

    I'll admit, this was my fault for not taking the time to pick which files to back up, which is what caused things to screw up. But after the issue was fixed I uninstalled Dropbox from my computer and am going to get an external hard drive instead.

  • msrlharris Robin (@msrlharris) reported

    @DropboxSupport Ok, I realize my account may be closed. Could that be a reason I'm not receiving email? I received this email, but not the reset password. Ticket #12325674: DB: Can't sign in

  • MxscotO mxscot Orin (@MxscotO) reported

    @OPPOMusicStar Hello, I first had issues uploading my file directly, so I entered a Dropbox link instead. hope that’s fine ?

  • dagronwizrard Trenten Two-Tales (@dagronwizrard) reported

    @moralgear @kenpGTS Dropbox version had the prologue, BOOTH version did not, from my experience. Still trying to self-fix the load error, i may have an idea or two to work around it.

  • BrotherDege BROTHER DEGE (@BrotherDege) reported

    @DropboxSupport App runs well. Web interface seems to be regularly updated to further confuse users with an odd array of buttons to execute certain basic functions such as the download button/drop down tab thing. Always remember, Less buttons & simplicity = ALWAYS BETTER.

  • buds2tall Bud Simpson (@buds2tall) reported

    @DropboxSupport I received a notice (via my late wife's gmail account) that her dropbox account had been accessed. if true, this is obviously a fraudulent login. I'm not certain that she even had a dropbox account. Your chatbot is worthless. How do I check this information?

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @DropboxSupport Nope. Couldn't as far back as yesterday afternoon. Tried multiple computers and they just didn't do anything. No error, nothing. And today, can't share folders. It's odd.

  • LegeyGabriel Gabriel Legey (@LegeyGabriel) reported

    @AskPlayStation I’m trying to get a ps4 camera adapter but whenever i enter the serial number the next button turns grey and doesn’t do anything, i tried multiple times and one time where i actually got in, the United States did not show in the country dropbox. How can I fix this

  • nickf Nick Finck (@nickf) reported

    @intrepidleeloo Cc: @jma245 - This feedback & also see the other comments. I had the same experience with the readability. That’s pretty core. I also had the same issue with the PDF & couldn’t figure out how to get it downloaded... then I tied to save it to dropbox but that wouldn’t work either.

  • dramenon ˙˙ Ðramenon ˙˙ (@dramenon) reported

    @DropboxSupport Again, this is not the core issue. I have removed DropBox from this machine and yet I am finding bits in the registry. Maybe hand out a Reg Cleaner tool.

  • selfification Kartik Null Cating-Subramanian 🦚👯‍♀️⛰️🍆 (@selfification) reported

    Know what I did? I put the signal folder in my dropbox directory and then had my wife take a picture of my phone screen from her phone to save the passphrase because MY FINGERS DON'T WORK THAT FAST ANY MORE YOU PRICKS! I have a nerve issue that makes my right had tremor.

  • dratsingnadsat Alex (@dratsingnadsat) reported

    @paraxbt Lol there was even something like this for Dropbox. Problem is you can’t run the physiognomy test on these guys. Would probably fail.

  • selfification Kartik Null Cating-Subramanian 🦚👯‍♀️⛰️🍆 (@selfification) reported

    Update on today's hellscape. I can't just plop a directory down under my dropbox directory in Android and expect it to get synced like on desktop because the app does run like that apparently. How does one sync a folder not already under dropbox to dropbox?

  • thechubbss The Chubbs 🦋 Lucia (@thechubbss) reported

    For anyone with the same problem: the Online Dropbox page won’t let you up load stuff, if you are on a tablet(maybe other devices too), but the app will 100%

  • rsms Rasmus Andersson (@rsms) reported

    @superrrsara A terrible trend to “add more air.” Figma recently did and it’s strictly worse. Same with Dropbox’s website. Even Spple screwed up with menus in macOS 11.

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