Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Regensburg, Bavaria 1
Alcobendas, Comunidad de Madrid 1
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • CoreyDesir CoreyDesir.crypto (@CoreyDesir) reported

    @ShimminyKricket Have you built any servers? Have you been in a datacenter? Each server has TWO powersupplies running at FULL blast. They may have several hard drives depending on the configuration. For the services we use (Netflix, iCloud, Dropbox, Amazon) how do you think they stay on?

  • TheInvisibleMo Sheila Octaviano (@TheInvisibleMo) reported

    I use the dropbox because it is close and I don't have to worry about mail issues.

  • slamnstretch I slam, stretch and swallow 🏳️‍🌈 (@slamnstretch) reported from Ringwood, England

    @quaran_twink What about iCloud or Dropbox? I’ve got loads of dubious material in iCloud, it’s not been a problem so far! 🤔

  • NNAleid نايف (@NNAleid) reported

    @StonksJacob Dropbox is a great company but the price action in both cases Bull or bear market does not move high or down !!

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    @mcelhearn Because Dropbox worked like garbage on one of my Macs, I was hoping to shift to iCloud Drive. Now I’m honestly concerned about having anything on there. Knowing this issue goes back to *May* last year is also deeply worrying. Seems like something someone should be writing up.

  • Deepakpkgupta Deepak Gupta (@Deepakpkgupta) reported

    @DropboxSupport When i am trying to sign in to my dropbox or gmail account, it's saying account doesn't exit. I had so many things and pictures in my dropbox account and that email is also right. I can't sign in. Please help me out. That data is important.

  • laloreyes Lalo Reyes (@laloreyes) reported

    @DropboxSupport Nothing has changed on any of my devices but yet Dropbox says it’s syncing over 1,000 files over and over slowing everything down all while syncing nothing. This isn’t the first time this has happened and I should have to restart multiple times to get it to stop.

  • PeteNetLive PeteNetLive (@PeteNetLive) reported

    @DropboxSupport Hi Support - Upload was not rendering for me on a remote clients server? Not sure if it was a browser error (Firefox unsure of the version). The capture I spent 5 minutes staring at it trying to work out what on earth I was being asked. I'm either thick, or its too complicated :)

  • VirtualKenji Kenji ⚡️ (@VirtualKenji) reported

    4. DIFF Node Projects STRONG has a bad rap for being a ponzi bcos: It pays old Node Holders w/ income made from new node holders BUT It's very transparent about this. Will change tokenomics down the line It wants to become a blockchain storage solution -like AWS/Dropbox

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    In this case, because of how this app works (multiple docs in app file), backups weren’t a thing either. In short, I quit the app, it threw up a permissions error due to iCloud, and I lost a week of inputs. Again, this never happened with Dropbox. Apple needs to fix this. 3/3

  • JonathanRL Jonathan R Lundkvist (@JonathanRL) reported

    Dear @Dropbox. I know I am running low on space. Instead of giving me two large splash screens about it, just let me go to my files so I can sort it. But having to fight through your reminders is the OG of "not helping solve the problem".

  • richjsm Rich (@richjsm) reported

    @DropboxSupport I have an active paid DropBox subscription through Apple but my account is still showing as Basic and I get error messages trying to press upgrade. Help!

  • ClaudeCimeus Claude Cimeus 🇭🇹 (@ClaudeCimeus) reported

    Solves the problem at the moment of access. Low TTV (time to value). At the moment I have this product, the problem disappears. Ex: At the moment I download Dropbox, I no longer need a USB drive. Ex: at the moment I download Uber, I no longer need a my own car.

  • bazzacollins Barry Collins (@bazzacollins) reported

    @david_hewson I’ve constantly hit problems with OneDrive sync, which is why I use Dropbox. But whenever I mention it on PC Pro Podcast, lots of readers swear by OneDrive. It’s weird how people’s experience with the service is so variable.

  • sumitraiiam sumit rai (@sumitraiiam) reported

    @LiquidTextCorp One concern I have @LiquidTextCorp sync is periodically buggy and doesn't give confidence that I can rely on it for all my work to be saved without problems. There is also sync mis-match between devices that's a scare so I continue to save .itproj file in dropbox.

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