Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Alpharetta, GA | 1 |
| Shreveport, LA | 1 |
| Lima, Provincia de Lima | 1 |
| Regensburg, Bavaria | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Harshit
(@harshitj23) reported
@Hunckler @rrhoover @steviemctweets Not necessarily. For example, Box and Dropbox both started off solving roughly the same problem but targeted vastly different audiences (B2B vs B2C)
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dru
(@94dru) reported
ISO help cuz i saved 3 videos off premiere pro identically and only one of them is causing an error when saving to my phone (airdrop, dropbox, imessage). help me if u can pls :(
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the Ambient Hermit
(@ambient_hermit) reported
@DropboxSupport Hi there, I have another question. I transfered some files and folders to a friend's dropbox and she said she removed them but they're still showing up in my folder, even after rebooting the pc. I don't have syncing paused so what could cause such an issue? thanks for the help.
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🔞 a_raven72
(@a_raven72) reported
@Nuriaz12 I just censor them and share the image via Dropbox It's a pain yes, but since I do it like that I haven't really had much problems.
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Syllabub
(@VeraBosma) reported
@DropboxSupport Is there a way to have personal contact by phone or mail? I am having problems with my account login and I also want to end my subscription.
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luckyraj
(@luckyvicky) reported
@DropboxSupport dear Dropbox team my account was deleted without my knowledge and I didn’t get any support from Dropbox team, please help to solve the issue
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Gokul 📚
(@gokulnk) reported
@AnuragBaveja @Dropbox @Box Does it solve the problem I mentioned??
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Dropbox Support
(@DropboxSupport) reported
@Xanboni ...2/2 or initials to the right of the search bar and select "Preferences" from the menu > and verify that the box next to "Start Dropbox on system startup" is unchecked. If the issue persists, please let us know!
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DoodleSauce
(@doodlesauce) reported
from
Louisville, Kentucky
Dear @Dropbox I love you.. you’ve saved me countless times but we have to make this sync thing easier - I just spent :30 minutes trying unsuccessfully to sync back to local only having to download it - love you but…can we fix this to be easier?
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Xavious Wolffe
(@XavTWolf) reported
@lewdbeans Not the quite the same issue, but I used to similar problems with active files in a dropbox folder. Best solution I had was to pause dropbox from uploading while working and then resume uploads when finished.
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tompt245
(@tompt245) reported
@luckyvicky @DropboxSupport Good luck. I have the same issue and @DropboxSupport does not reply to DM's. I believe that accounts are being deleted/disabled due to a Dropbox Data breach and they will not respond to anything on this subject. #Dropboxhack
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Fernando Mello
(@fermello78) reported
@audioemem @KevinWillsen @DropboxSupport A technical failure which can’t be fixed? A glitch? I suspect they disabled me because I perhaps accidentally moved my whole Camera Uploads folder to a shared folder below it (or someone else hacked my account and did it).
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AJ
(@ajshowem) reported
@_Twinndiesel dropbox link on patreon down too family
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tompt245
(@tompt245) reported
@DropboxSupport But what if you consistently get a message that their have been too many login attempts on the account. There is no other means to get access to files or the account. #DropBoxHack
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Trevor Kay
(@trevormkay) reported
@viticci I have issues like Appending to a note just failing, getting artwork from the iTunes Store not working, and not being able to sign in to Dropbox (the oauth screen was seemingly removed and forgotten about)
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