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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Paris, Île-de-France 3
Bayon, ACAL 1
Cergy, Île-de-France 2
Nevers, Bourgogne-Franche-Comté 1
Citry, Île-de-France 1
Guadalajara, JAL 1
Bondy, Île-de-France 1
Brisbane, QLD 1
Madrid, Madrid 1
Lille, Hauts-de-France 1
Bristol, England 1
Cayenne, Guyane 1
Arras, Hauts-de-France 1
Manchester, England 1
Vinneuf, Bourgogne-Franche-Comté 1
Launaguet, Occitanie 1
Meyzieu, Auvergne-Rhône-Alpes 1
Brussels, Brussels Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • HellbenderSTL
    Billy ⚜️ (@HellbenderSTL) reported

    @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

  • 812f67feb6d2432
    Richard Muscroft (@812f67feb6d2432) reported

    You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

  • itsceelos
    C J (@itsceelos) reported

    @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

  • Babsy_T
    cslmae (@Babsy_T) reported

    @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

  • lordairo
    Just-Ice (@lordairo) reported

    @EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.

  • GauravKuma96201
    Gaurav Kumar (@GauravKuma96201) reported

    @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

  • 0d04e6bd3b94496
    Gary Christie (@0d04e6bd3b94496) reported

    @EAHelp @EAMaddenNFL My Madden 26 Superstar import is broken. Getting "can't find player on EA server" for months. Can't start a new career or delete the old one. I've tried all local fixes. Please help reset my Superstar cloud data so I can play! #Madden26

  • CYLENTKILLSY
    CYLENTKILLS (@CYLENTKILLSY) reported

    Im getting error codes on all battlefield games on PS5 can't get pass main screen all other games and Apps work @AskEASupport

  • FarukAhlat3
    Faruk Ahlat (@FarukAhlat3) reported

    Third denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan

  • Joshualsgr
    Joshua (@Joshualsgr) reported

    @EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.

  • campaign_comms
    Phantom Menace (@campaign_comms) reported

    Hey @EA @EAHelp I need help with an xbox compatibility issue please

  • 350zracecar
    andrew (@350zracecar) reported

    @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • Luisx643
    L (@Luisx643) reported

    @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

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