EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Collierville, TN 2
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1
Dublin, Leinster 1
Dallas, TX 1
Penzance, England 1
Sheldon, IA 1
Centerton, AR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • ZekeRamirez421 Zeke Ramirez (@ZekeRamirez421) reported

    Hey @EAHelp got a issue…bought some apex coins off the Xbox store and there not showing up in my game. What’s going on? I have been waiting to be resolve since March 9th. Any help would be great, thanks!

  • kamallucuik khzhuya kamal (@kamallucuik) reported

    @kamaikajak @EAHelp Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #clet_cyber on instagram he helped me when I had similar issue

  • Tiger_Sims ✨James✨ (@Tiger_Sims) reported

    Dude still can’t download @thesims 4 growing together still will not download and it’s been a week. Always an error. @EAHelp

  • morgan_good Morgan Good (@morgan_good) reported

    @EAHelp I’ve been trying to get an issue with my sims 4 expansions resolved and after 3 weeks of being told the same thing over and over that did not work I have been told to just wait and see?!?!? I’ve spent so much money on this game and I can’t even play it!!!!

  • kamallucuik khzhuya kamal (@kamallucuik) reported

    @jjuliqn @EAHelp Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to (Clet-cyber) on Instagram, he helped me unban my account.

  • AHMEDHESHAM1216 AhmedHesham276 (@AHMEDHESHAM1216) reported

    hey guys i have a problem with the EAAntiCheatService that the service does not start at all,when i try starting the service my self i comes up with an error saying the following " Error 87: the parameter is Incorrect" and i can't open the game for a week now #eahelp @EAHelp

  • folayau folayau (@folayau) reported

    @jjuliqn @EAHelp Exactly the problem I've been having but it has been fixed. You need to contact their support to fix it up immediately. Reach out to #Clet_Cyber on Instagram

  • PLahaie Patrick Lahaie (@PLahaie) reported

    @MaddenNFLDirect @EAHelp says there may be a service outage is Madden down?

  • folayau folayau (@folayau) reported

    @mikiexx @EAHelp It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to #Clet-cyber on Instagram, they are always there to help fix issues

  • sasha_hoffmann Sasha Hoffmann (@sasha_hoffmann) reported

    @EAHelp Is your SIMS4 buggy on the EA app? My game won't launch. It's apparently a known issue?

  • Paul74Frank Paul Frank (@Paul74Frank) reported

    Did you try the Game with the new patch , before putting It in updates? @EAFIFADirect @EASPORTSFIFA @EAHelp Such a Big company, so many mistakes, foults, errors. If there was an other choice, nobody would play football on your Game.

  • ChrisC92349109 KC CHIEFS 4 LIFE (@ChrisC92349109) reported

    @lancej23 @MaddenNFLDirect @EAHelp It went into a strategy card set when it shouldn't have. No other promo cards have before. It would be nice to get a fix.

  • SoA_MC_Legends 🇺🇸💀🎮 GHOSTRAPTOR187 (@SoA_MC_Legends) reported

    @EAHelp I have #Madden19 and I wanted to continue #FranchiseMode, however I am getting a server error. Can we not play Franchise offline? I no then we should. Not everything needs to be connected to a server.

  • Caribdis1984 Caribdis (@Caribdis1984) reported

    @EAHelp My steam copy of Mass Effect 3 has an issue with it's Multi-player mode, not allowing my access by demanding a Online pass. I researched deep into the forums and found a solution, something called "Account" Entitlements". Therefore I ask your help with this problem.

  • pankstro Cris (@pankstro) reported

    @EAHelp I subscribed to Game Pass, wanting to play Battlefield 2042, and EA Play had an error INST-14-1603. And the coolest thing about it all? There is no solution on the internet 🤡

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