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EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Brevin-les-Pins, Pays de la Loire 1
Lakeville, MN 1
Veendam, gr 1
Guayaquil, Guayas 1
Milan, Lombardy 1
Paris, Île-de-France 4
Pune, MH 1
Le Havre, Normandy 1
Lubumbashi, Upper Katanga 1
Troyes, ACAL 1
Brisbane, QLD 1
Casablanca, Casablanca-Settat 1
Rostock, Mecklenburg-Vorpommern 1
La Châtre, Centre 1
Arnage, Pays de la Loire 1
Curitiba, PR 1
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Bayon, ACAL 1
Cergy, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Comsak
    Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong

    @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

  • NFLoholic
    Ari O (@NFLoholic) reported

    @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • Vanilagaming17
    Vanila (@Vanilagaming17) reported

    @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

  • JoyLuckClubbing
    🌻🐛 (@JoyLuckClubbing) reported

    @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

  • MeekinOnMovies
    The Boomer Vault (@MeekinOnMovies) reported

    Hey @OperationSports you may want to warn Madden players about Madden’s broken customer support. The links and avenues here no longer exist. @eahelp is gone. Facebook is gone too. Most importantly: EA Support literally told me I can’t play EA games online unless I regain access to an old Xbox that was factory-reset and traded in. I know my EA password, control the linked Xbox account, and can prove ownership, but their recovery system has no workable fallback. Case #252552383. What a waste of money!

  • Rasirdaking
    Rasir (@Rasirdaking) reported

    @EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp

  • goat25266
    Khalid Ali (@goat25266) reported

    Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC If you clowns would play your own game, fc 26 wouldn't be so ***. The AI defenders and keepers in SB on semi pro are so OP, it's stupid. Objectives like scoring from outside are impossible. Also for days I have insane speed up lag in online modes.

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • AyushmanBoss12
    BeastAyushPlayzz (@AyushmanBoss12) reported

    @EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?

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