EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tourcoing, Hauts-de-France | 1 |
| Gladbeck, NRW | 1 |
| Santurtzi, Basque Country | 1 |
| Ciudad Apodaca, NLE | 1 |
| Ashington, England | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Munich, Bavaria | 1 |
| Birmingham, England | 1 |
| Orléans, Centre | 1 |
| Paris, Île-de-France | 2 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
| Belfast, Northern Ireland | 1 |
| Ecatepec de Morelos, MEX | 1 |
| Tarbes, Occitanie | 1 |
| Perth, WA | 1 |
| Bristol, England | 1 |
| Peyriac-de-Mer, Occitanie | 1 |
| Cambrils, Catalonia | 1 |
| Alameda, CA | 1 |
| New Iberia, LA | 1 |
| Gänserndorf, Lower Austria | 1 |
| Beverley, England | 1 |
| Matino, Apulia | 1 |
| Charlotte, NC | 1 |
| Dendermonde, Flanders | 1 |
| New Haven, CT | 1 |
| Melbourne, VIC | 1 |
| Dandridge, TN | 1 |
| Amadora, Lisbon | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
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taliskhanov42 (@taliskhanov) reported@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
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Yusuf Acay (@yusufjr2727) reportedPlease fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
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BeastAyushPlayzz (@AyushmanBoss12) reported@EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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The TnT Gaming Channel (@MrTally0002) reported@EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.
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Ricky Raju (@Ricky_Raju) reported@EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY
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ZackToSmooth (@ZackIsToSmooth) reportedPlease fix your game. It makes no sense that you have people buying games for 40-60$ but can't even fix old bug. Battlefield 5 is unplayable. @EASPORTS @Battlefield @EAHelp
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
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𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported@TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp
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Khalid Ali (@goat25266) reportedDear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp
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Wagner Bustamante (@1bustamanteof) reportedI’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
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Seth McGinnes (@McginnesSeth) reported@EAHelp Fix your dog💩 servers!
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Carlos (@Carlos02182000) reported@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
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