EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tourcoing, Hauts-de-France | 1 |
| Gladbeck, NRW | 1 |
| Santurtzi, Basque Country | 1 |
| Ciudad Apodaca, NLE | 1 |
| Ashington, England | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Munich, Bavaria | 1 |
| Birmingham, England | 1 |
| Orléans, Centre | 1 |
| Paris, Île-de-France | 2 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
| Belfast, Northern Ireland | 1 |
| Ecatepec de Morelos, MEX | 1 |
| Tarbes, Occitanie | 1 |
| Perth, WA | 1 |
| Bristol, England | 1 |
| Peyriac-de-Mer, Occitanie | 1 |
| Cambrils, Catalonia | 1 |
| Alameda, CA | 1 |
| New Iberia, LA | 1 |
| Gänserndorf, Lower Austria | 1 |
| Beverley, England | 1 |
| Matino, Apulia | 1 |
| Charlotte, NC | 1 |
| Dendermonde, Flanders | 1 |
| New Haven, CT | 1 |
| Melbourne, VIC | 1 |
| Dandridge, TN | 1 |
| Amadora, Lisbon | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Peter (@Visual_Fears) reported@EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks
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Hasan Ali (@HasanAl45642585) reported@EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26
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nnnvvv222 (@nnnvvv222) reported@EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?
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Ricky Raju (@Ricky_Raju) reported@EAHelp why is there so many cheats in your game? Dont you have filters to remove or stop cheaters? Almost every match we come across cheaters...and guess what? Although the player isnt skilled, they still win...PLEASE FIX YOUR GAMEPLAY
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alex (@alex61867533024) reported@EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
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taliskhanov42 (@taliskhanov) reported@EAHelp My last resort is asking you for help. I would really appreciate your assistance and hope you can help me with my problem soon.
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Ross Milligan (@Ross_Milligan) reported@EAHelp Service is completely useless anyway, off you ****
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𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported@TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp
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Irene (@babe84_irene) reportedI tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.
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Deckie (@Deck1e_) reported@EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?
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BeastAyushPlayzz (@AyushmanBoss12) reported@EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch
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Devi Singh (@GodblessRAS) reported@EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution
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长川 (@nfkqOo0Lqe6485) reported@EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.
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Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
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