EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Paris, Île-de-France | 6 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Giberville, Normandy | 1 |
| Naaldwijk, zh | 1 |
| L'Hospitalet de Llobregat, Catalonia | 1 |
| Gatton, QLD | 2 |
| Melbourne, VIC | 2 |
| Kansas City, MO | 1 |
| Oaxaca, OAX | 1 |
| Township of Evan, KS | 1 |
| Rayong, Rayong | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Gladbeck, NRW | 1 |
| Santurtzi, Basque Country | 1 |
| Ciudad Apodaca, NLE | 1 |
| Ashington, England | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Munich, Bavaria | 1 |
| Birmingham, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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😁 (@ItchyFreckle) reported@EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.
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Richard (@Richard71873905) reported@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
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Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
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C J (@itsceelos) reported@RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.
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Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong@EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.
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İncelikli Hayta (@innceliklihayta) reported@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
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Eda Abacı 🌸 (@edanrabaci) reported@mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.
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Umut Savaş (@iumut18) reported@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
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Daniel (@DanielK_29) reported@EAHelp Fix the damn Battlefield loadout screens
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plippyflippy (@plippyflipbqsc) reported@EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday
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Hasan Ali (@HasanAl45642585) reported@EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX YOUR MADDEN SERVERS
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Corneliu Serediuc (@cserediuc) reported@StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.
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jon ward (@bigjon_25) reported@EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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