EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Collierville, TN 2
Ródos, South Aegean 1
Dublin, Leinster 1
Dallas, TX 1
Penzance, England 1
Sheldon, IA 1
Centerton, AR 1
Atlanta, GA 1
Margate, England 1
Lexington, NC 1
Kernersville, NC 1
Rockford, IL 1
Beaconsfield, QC 1
Beckum, NRW 1
Mérignac, Nouvelle-Aquitaine 1
Glasgow, Scotland 1
Stockholm, Stockholm 1
Ludhiāna, PB 1
Gudivāda, AP 1
San Antonio, TX 1
Bari, Puglia 1
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
London, England 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Frankfurt am Main, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • hk37497130 werk (@hk37497130) reported

    @EAHelp Can you not solve the problem that my apex account was mistakenly closed? I have complained for more than ten times. Is your service team a robot? No need to deal with it? Don't you see it every time I present critical evidence? Is this how you treat your gamers?

  • Mcdeeznurs Benji (@Mcdeeznurs) reported

    @EAHelp are MUT servers down on Xbox 1 or is there something wrong with my account? Because I have no problem with face of the franchise, just MUT. Thanks.

  • karnik_rehaan Rehaan Karnik (@karnik_rehaan) reported

    @EAHelp all leagues that have been running since before yesterday are not working. Please fix this ASAP.

  • butte_azz_nekd breastmeat (@butte_azz_nekd) reported

    @EAHelp fix your damn online franchise

  • Juni0r84 Michael Bell Jr. (@Juni0r84) reported

    @MaddenNFLDirect @EAHelp @EAMaddenNFL I understand that MUT gives y'all the most back but don't continue to produce a crap product, i.e. FofF and Franchise mode. Fix our CFMs!!!! This is obnoxious.

  • John44132719 John (@John44132719) reported

    @EAHelp This is BS. How do I get my money back. Your product and customer service are horrible.

  • shanereedsays shanereedsays (@shanereedsays) reported

    @MaddenNFLDirect @EAHelp Online Franchise Mode still down 2 days later… at a certain point you’re gonna have a bunch of ppl requesting refunds if you can’t fix it soon. The audacity of updating MUT while other core game modes are unplayable, damn.

  • Vsaucenot CroatianBallSack (@Vsaucenot) reported

    @Romaiso19 @aj11393051 @EAHelp does this fix it?

  • paranoid42042 😤living-frost420😤 (@paranoid42042) reported

    @Luvchoppazz @EAHelp If u generated best line up ur locked out till the fix it

  • zexisy1 zexisy (@zexisy1) reported

    @EdwinRempel @EAHelp servers are down they are being worked on to fix it rn i was told by a worker for EA.

  • jamesbaer1 James (@jamesbaer1) reported

    @EAHelp y’all gonna fix the online franchise servers or nah? It’s been 2 days, Christmas is over get back to work.

  • Ur_Paradox Orlando 〽agic  (@Ur_Paradox) reported

    @MaddenNFLDirect @EAHelp CFM servers down again. Been this way for a couple of days now. Who do I need to speak to about a refund because this is beyond unacceptable.

  • EdwinRempel Edwin Rempel (@EdwinRempel) reported

    @EAHelp Madden 23 Franchise. It says our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu. How do I fix this?

  • VFootballwr V_FootballWR (@VFootballwr) reported

    @EAHelp I can’t get into franchise or ultimate team right now fix this

  • Thicc_fishy perky premium lets get it (@Thicc_fishy) reported

    @EAHelp my apex coins were not giving to me 🤦🏾 please let’s fix this issue

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