EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 1 |
| Southampton, England | 1 |
| Mérida, YUC | 1 |
| City of London, England | 1 |
| Porth, Wales | 1 |
| Brest, Bretagne | 1 |
| Cuiabá, MT | 1 |
| Liverpool, England | 1 |
| Middlesbrough, England | 1 |
| Sakskøbing, Region Sjælland | 1 |
| De Smet, SD | 1 |
| Basildon, England | 1 |
| Auburndale, FL | 1 |
| Russellville, KY | 1 |
| Melbourne, VIC | 1 |
| Balasore, OR | 1 |
| Paranaque City, Calabarzon | 1 |
| Wrexham, Wales | 1 |
| São Paulo, SP | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 1 |
| Pizzale, Lombardia | 1 |
| Johannesburg, Gauteng | 1 |
| Great Yarmouth, England | 1 |
| Tamworth, England | 1 |
| L'Hospitalet de Llobregat, Catalunya | 1 |
| Chauché, Pays de la Loire | 1 |
| Windsor, ON | 1 |
| Ahascragh, Connaught | 1 |
| Ródos, South Aegean | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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JcKRover
(@JcKRover) reported
@EAHelp About a month ago my account was permanently suspended and I've been left in the dark about why, I've submitted a ticket and have had a reply saying its staying. The issue is I don't know what I've done and all support messages have been in Chinese. I need to discuss this
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YeeterMcYeeterson
(@YeeterMcYeetYee) reported
@EAHelp Thanks for the links. I followed the trouble shooting previously to no avail. I have everything available when some one is able to review.
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assreychin
(@assreychin) reported
@judyhopppps @EAHelp So sorry about that,I have had similar issues like that before,but HintCyber on Instagram helped me out,he’s a genius
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Wm. George L.Z. Bradley III
(@scarredempire) reported
from
Portland, Oregon
@EAHelp hey why am I still getting error code 15 7a fail to load persistence data in BF 2042 two days after your most recent outage when is a fix coming, and I stg dont tell me to check my connection BF V works fine and im on fiber
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Kyle Jones
(@jonesy_95_owls) reported
@dricardo969 @EAHelp Same issue @EAHelp please fix this as I’ve been charged!
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Jonathan Barsk
(@JonathanBarsk) reported
when I wrote to the support twice they say that the problem is fixed but it is not @EASPORTSFIFA @EAHelp @EAFIFAMOBILE
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MeatyOwlLegs
(@Meaty0wlLegs) reported
@Titanfall4Ever @EAHelp make it through the initial basic / advanced troubleshooting, then keep the ticket number. Call every day following up on the ticket #. All they can do is keep flagging the issue up. Be polite, take your time. It costs them money to talk to you, it's a final battle of attrition.
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Eddie305_
(@E305M) reported
@EAHelp how can I fix this
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Grizzley714
(@Grizzley714) reported
@quicKsenseTTV @EAHelp Hopfully they fix the problem with the Battlefield 2 servers. It's hard to enjoy a game that no one dies in
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Alin Asoltanei
(@AlAsoltanei) reported
@EAHelp fifa22 on Stadia is unplayable.. The lag and visual skips are crazy.. I've reached out to @GoogleStadia but they advised me to try you. Any help please?
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Mariana Gomes
(@x3Pandamoniumx3) reported
@EAHelp Hey! I've been trying to purchase some The Sims 3 dlc (actually all of them). At first the sale failed and spit out the error em.ext.10027 my order history says the order failed saying there was some sort of problem in my method of payment or my information is incorrect.
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Thatonekid
(@bisexualkid1) reported
@EAHelp hey! I cannot connect to mass effect Andromeda multiplayer. I have owned the game since it first came out. I try to connect online and it says error. I have rebooted, restarted, and cleaned out my game and Xbox but I cannot access multiplayer. Can I get some assistance?
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Winston Bentlinger
(@WinstonBentlin1) reported
@EAHelp Hi, i recently purchased 12.000 fifa points on the web app (phone but on the website). They have not appeared on my phone. This is a bit of a problem because I want to open packs and enjoy the game. Please do help me! #easports #eahelp
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facuvidal
(@facvidal) reported
@EAHelp @EAHelp I'm not being able to play FIFA 22 Volta game mode since yesterday.. I'm getting an error message saying "error accessing server data..."
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Adam
(@Kokern_Adam) reported
@EAHelp Fix your game, why kick me out of the match if fullscreen flickers???
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