EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
| Belfast, Northern Ireland | 1 |
| Ecatepec de Morelos, MEX | 1 |
| Tarbes, Occitanie | 1 |
| Perth, WA | 1 |
| Bristol, England | 1 |
| Peyriac-de-Mer, Occitanie | 1 |
| Cambrils, Catalonia | 1 |
| Alameda, CA | 1 |
| New Iberia, LA | 1 |
| Gänserndorf, Lower Austria | 1 |
| Beverley, England | 1 |
| Matino, Apulia | 1 |
| Charlotte, NC | 1 |
| Dendermonde, Flanders | 1 |
| New Haven, CT | 1 |
| Melbourne, VIC | 1 |
| Dandridge, TN | 1 |
| Amadora, Lisbon | 1 |
| Pompano Beach, FL | 1 |
| Paris, Île-de-France | 1 |
| Wigan, England | 1 |
| Addlestone, England | 1 |
| Las Piñas, Metro Manila | 1 |
| Weert, lb | 1 |
| Atlanta, GA | 1 |
| Quito, Pichincha | 1 |
| Southampton, England | 1 |
| Mérida, YUC | 1 |
| City of London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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alex (@alex61867533024) reported@EASFCDirect @EASPORTSFC @EAHelp can you guys please fix the live events. for the last month and a half i've been getting kicked out the second i load in, and its wasting all my attempts leading me to getting ZERO rewards.
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Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
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Miz (@Miz_UTD) reported@EAHelp FIX UR SERVERS
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Ruchir dubey (@Ruchir2885k) reported@EAHelp Hi @EAHelp, I’m facing an issue with Battlefield V. I purchased it on Steam and have played it multiple times, but every time I launch the game, it restarts from the beginning and doesn’t save my progress. I’ve already spent hours replaying the same part. Please help me
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Muhammad Hakim (@mhakimk) reported@EAHelp hi, i bought your games on steam few days a go, but when i tried to play, it require me to login to an account i dont recognized (the email use by unrecognized account is co*****@fabirikamail.com).
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SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
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BigBomb (@BigBombRocks) reported@Zirksee I’m sure if anyone else has this issue they would tweet you I was wondering if anyone else is having an issue with the small eggs from solos I did the cut bnd eggs before I did mut solos and wonder if that could’ve messed it up but never got my eggs from them I’ll start on eahelp
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Meutzy (@ImMeutzy) reported@EAHelp @Battlefield please fix the anti cheat it keeps kicking me and my friend for no reason !!!!!!! I’m streaming and I have proof I’m not cheating it’s getting tiresome
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José León (@JosLen79384606) reported@EAHelp My Steam ID is linked to a fraud email. I just bought Battlefield 1 on Steam (Inv: 481460986683935208) to prove ownership, but agent 'Varun' ended the chat when I asked for a supervisor. I have live proof from Peru. Fix this Case: 240309460
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fka & aka BrickWerk (@Brick3BC) reportedNeed @EAMaddenNFL @EASPORTS to fix this issue why is this a thing in edit rosters? @EAHelp can we do something please cause we all know you won't touch team rosters till Madden 27 next year #madden26
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Miazga (@helmanzzMiazga) reported@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
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freespace (@blaise_vickery) reported@EAHelp your Madden 26 servers for ps5 suck!!! Fix it
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atl (@Atlstan030303) reported@MaddenNFLDirect @EAHelp Why can’t y’all fix the cpu event where you don’t get the 10 win reward
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Devi Singh (@GodblessRAS) reported@EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution
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matt olpin (@MattOlpin) reported@EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.