EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Durban, Province of KwaZulu-Natal 2
Ahascragh, Connaught 2
Mesquite, TX 2
Vienna, Wien 2
Ashburn, VA 1
Sun City, AZ 1
Fujiidera, Ōsaka-fu 1
Houston, TX 1
Ris-Orangis, Île-de-France 1
Wilmington, DE 1
Helsinki, Uusimaa 1
Melbourne, VIC 1
Chetouane, Wilaya de Tlemcen 1
Zhongli, Taiwan 1
High Springs, FL 1
Missouri City, TX 1
Newcastle upon Tyne, England 1
Indianapolis, IN 1
Red Deer, AB 1
Morelia, MIC 1
Lewisham, England 1
Minneapolis, MN 1
Chicago, IL 1
Bentonville, AR 1
Dillsburg, PA 1
Bridgeport, WV 1
Media, PA 1
Fairfield, CA 1
Chapel Hill, NC 1
Sofia, Sofia-Grad 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Bennygames25 Bennyboy (@Bennygames25) reported

    @BattlefieldComm @Battlefield @EAHelp Funny everyone has problems with their game I don't lol game working so fine to me

  • zzzx_RAMBO_xzzz Zman Dan (@zzzx_RAMBO_xzzz) reported

    @BattlefieldComm @Battlefield @EAHelp Out here on Xbox Series X the servers are still lagging and jittering like horribly

  • Aguamentiiii1 Aguamentiiii (@Aguamentiiii1) reported

    @BattlefieldComm @Battlefield @EAHelp This is one of 50 problems.. I cant even play. I'm telling you the truth when I say that I'm so sad about this and angry when I pay 100Euros for a game that not works at all. I would recommend that no soul should buy this game. Buy the game and u will regret it big time trust us!

  • Aguamentiiii1 Aguamentiiii (@Aguamentiiii1) reported

    @BattlefieldComm @Battlefield @EAHelp Still wonder about this DirectX hung problem that the game is causing so PC crash. Do you guys work on that problem? I mean I see 1000+ people with this problem and I just wonder if you are working on that ? We can't play the game at all so I have deleted it for now. PLS answer?

  • dimassb Dimas Bagus S B (@dimassb) reported

    @EAHelp @EAFIFADirect hey FIFA again, i had an issue with opening Jumbo Rare Players pack that should be 84+ guaranteed, but I just got Partey as highest rating player (video attached at DM). Please do me a favor for this. Thanks

  • MUT_Theme_Teams MT² (@MUT_Theme_Teams) reported

    @EAHelp Can I please have solo battle against "Ultimate Team" reset? I have a DNF because of an in game error, which I reported in game with video. Thank you. Phinsfan1351 on ps5.

  • MsGamerGirll Kaitlyn (@MsGamerGirll) reported

    @PlayApex @EAHelp I’ve tweeted this already, but you guys really need to fix the solo queue experience. I’m level 36 and ending up in lobbies where people are level 500+. It seems as if your sbmm isn’t working correctly, and it’s been messed up for me since the update.

  • volfan2013 Tennessee Capper (@volfan2013) reported

    @EAHelp is madden server down for ps4 and ps5? And he’s I’m connected to the internet and my psn is logged in

  • JA3C0 JAECO (@JA3C0) reported

    @EAHelp im completing daily challenges but not getting credit in ultimate champion mission. Any fix or help? I’ve finished 3 and haven’t got any credit for it

  • l_pachl pacman (@l_pachl) reported

    @BattlefieldComm @Battlefield @EAHelp Loadout disappearing bug needs fixed asap it's running my experience 1 out of 10 matches won't have the bug and the rest of the time it's just an annoyance fix this asap

  • VisalPhal Visal Phal (@VisalPhal) reported

    Your fut match is under review :) i keep getting robbed of hard fought matches because people are abusing some dumb glitch your fut champions match system has :) fix this. It is the fifth time in two days that I have ran into this issue. @EASPORTSFIFA @EAHelp

  • Greg41416592 Greg (@Greg41416592) reported

    @BattlefieldComm @Battlefield @EAHelp I cant even play it after purchasing it. Just says "error, failed to launch 2". As people in the community are claiming it to be a Webroot anti virus problem. For steam and origin users as I was only allowed to purchase from Origin.

  • KayKira46335 Kaykira (@KayKira46335) reported

    @kenMETRO_ @EAHelp So sorry about that…I know how you feel…this support service don’t really care to help out… Just contact ghost_hackathon on Instagram he will help you out.. You can also reach him on Discord—ghost_hackathon#8777

  • Sidersification SIDDERS (@Sidersification) reported

    @algotrash @EAHelp Are the servers down? I managed to get into one game after trying 10 times

  • cocaineflakes NoSleepTillBLM (@cocaineflakes) reported

    Hey, can you guys fix the glitch with guest players on FIFA 22? It says guest added and when I enter the match they’re randomly gone. It isn’t their wifi or connection because they’re on the same console and room as me. @EAHelp @EASPORTSFIFA

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