EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakeville, MN | 1 |
| Veendam, gr | 1 |
| Guayaquil, Guayas | 1 |
| Milan, Lombardy | 1 |
| Paris, Île-de-France | 4 |
| Pune, MH | 1 |
| Le Havre, Normandy | 1 |
| Lubumbashi, Upper Katanga | 1 |
| Troyes, ACAL | 1 |
| Brisbane, QLD | 1 |
| Casablanca, Casablanca-Settat | 1 |
| Rostock, Mecklenburg-Vorpommern | 1 |
| La Châtre, Centre | 1 |
| Arnage, Pays de la Loire | 1 |
| Curitiba, PR | 1 |
| Cambrai, Hauts-de-France | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| New Delhi, NCT | 1 |
| Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes | 1 |
| Lamego, Viseu | 1 |
| Angers, Pays de la Loire | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| La Ferté-Bernard, Pays de la Loire | 1 |
| Strasbourg, ACAL | 1 |
| Argenteuil, Île-de-France | 1 |
| Brunoy, Île-de-France | 1 |
| Noé, Occitanie | 1 |
| Bayon, ACAL | 1 |
| Cergy, Île-de-France | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
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𝙽𝚒𝚌𝚊𝚝 𝙺. 𝚂𝚊𝚕𝚊𝚖𝚘𝚟 (@nicatksalamov) reportedHey @EASPORTSFC @EAHelp, FC 27 has a Turkey server, but Azerbaijan players are still being connected to distant servers. Our ping hasn't improved. Please fix the server routing. #FC27 #EASPORTSFC
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😁 (@ItchyFreckle) reported@EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!
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arthur pierce (@artmanp46) reported@EAHelp Fix the damn game. Its unplayable
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Callam Bennett (@_callambennett) reported@elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part
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gojo sensei (@njerrina) reported@EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please
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Corneliu Serediuc (@cserediuc) reported@StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.
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Wolfgang Prüger (@WolfiPr) reported@EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.
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Aidan (@oglea071) reported@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****
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Brandon Crotti (@BrandonCro96736) reportedHey @EAMaddenNFL and @EAHelp, I'm experiencing a major bug in Madden 27 across all rosters where player face scans and models are totally invisible. Anyone else going through this? Fix this please! #Madden27 @MaddenNFLDirect
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Phantom Menace (@campaign_comms) reportedHey @EA @EAHelp I need help with an xbox compatibility issue please
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Yusuf Acay (@yusufjr2727) reportedPlease fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
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busta bust (@bust_busta) reported@EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
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The Boomer Vault (@MeekinOnMovies) reportedHey @OperationSports you may want to warn Madden players about Madden’s broken customer support. The links and avenues here no longer exist. @eahelp is gone. Facebook is gone too. Most importantly: EA Support literally told me I can’t play EA games online unless I regain access to an old Xbox that was factory-reset and traded in. I know my EA password, control the linked Xbox account, and can prove ownership, but their recovery system has no workable fallback. Case #252552383. What a waste of money!
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Just-Ice (@lordairo) reported@EAHelp You guys need to fix the bug on FC 26. I don't understand how one would be winning comfortably in an online game, and once the opponent abruptly cancels the game, the win would not be recorded. That is frustrating.
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