EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • GorbyPatrick gorbyz82 (xb1) (@GorbyPatrick) reported

    @EASPORTS_MUT @TJHorganTV Anyone else having issues where they can’t play solos or KO? @EAHelp has no clue and just say it’s being worked on. I can’t get any of the new 89 rewards. Any tips to fix this? I can play head to head and purchase packw(of course that works).

  • LFC_nino Nino LFC (@LFC_nino) reported

    @EAHelp 3rd tweet I am sending, quick to take money when purchasing the game, but zero help when there is an issue.

  • AllStarLaVine 𝐵𝑟𝑎𝑦𝑑𝑒𝑛🍓 (@AllStarLaVine) reported

    Fix your game @EAMaddenNFL @ea @EAHelp

  • David4803256 DL (@David4803256) reported

    @EAHelp I had to delete all of my saved data and I think that was what was corrupted and causing it to crash. Starting the same franchise mode again for now the 4th time due to all the other bugs. Not happy. This game has been nothing but trouble.

  • Aczarbaugh Chuck Zarbaugh (@Aczarbaugh) reported

    Back to back weeks of getting absolutely nothing in solo battles. DNF last week when I didn’t actually lose connection on, and then this week I get an error and my ps5 closes my app. THIS GAME IS SO BROKEN. And @EAHelp has done nothing to address it or respond to my DM about it..

  • donttrustcaz Carrie-Anne (@donttrustcaz) reported

    @EAHelp I’m trying to login to cancel a membership before it renews but the Origin website won’t let me log in and the EA Help site won’t load so I can’t contact anyone

  • traveyJedi ࿘DethJedi࿘ (@traveyJedi) reported

    @EAHelp I am hardwired and the only one home at the moment so there is no connection issue on my end! The video said out of sync with server and resurrection timed out, this isn’t anything to do with my connection, thats an internal issue, and i am apart of the forum, its not just me!

  • DezHester DH (@DezHester) reported from Los Angeles, California

    @EAHelp I sent you a DM about the @EAMaddenNFL (Madden 22) problem where I, like many users, are stuck on the physique selection screen. I’ve tried deleting and reinstalling the game. Hard resetting my system. Nothing fixes the problem. It’s going on two days now with this issue.

  • dridgeway2020 Dylan Ridgeway (@dridgeway2020) reported

    @EAHelp fix the physique selection glitch. I haven’t been able to play for 2 days now due to this.

  • nesbitt_isaac Isaac_nes (@nesbitt_isaac) reported

    @EAHelp are you dropping the 3rd warm up sbc for fifa 22 or not? will if me if i end up missing it because of an error releasing content

  • PhantomKhaos54 Wicked 1 (@PhantomKhaos54) reported

    @EAHelp y’all suck at customer service. I’ve been trying for 3 days to reset the password for my EA account and y’all haven’t done ANYTHING to help out. No email or nothing. Y’all need to fix this

  • cwtagaming cantwinthemallgaming (@cwtagaming) reported from Grimes, Iowa

    @EAHelp is there an E.T.A on the fix for Madden 22 everyone on my friends list is playing it but I can’t. I was going to stream with some friends try to grow as a content creator and your not helping it.

  • lukelemington Lukelemington (@lukelemington) reported

    @EAHelp I recently transferred my Xbox account to another origin account and lost mostly everything on the ea games. If there is a way to fix it please help

  • GamingwLos GamingW/Los (@GamingwLos) reported

    @EAHelp on Xbox One X (current gen) and theres been no update for Madden 22. Seena couple others with the issue as well

  • loremipsum65364 Cees (@loremipsum65364) reported

    @EAHelp please respond to my dm, this is a major issue fifa21. Multiple users have the same problem.

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