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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardy 1
Paris, Île-de-France 4
Pune, MH 1
Le Havre, Normandy 1
Lubumbashi, Upper Katanga 1
Troyes, ACAL 1
Brisbane, QLD 1
Casablanca, Casablanca-Settat 1
Rostock, Mecklenburg-Vorpommern 1
La Châtre, Centre 1
Arnage, Pays de la Loire 1
Curitiba, PR 1
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Bayon, ACAL 1
Cergy, Île-de-France 1
Nevers, Bourgogne-Franche-Comté 1
Citry, Île-de-France 1
Guadalajara, JAL 1
Bondy, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • padillajuand
    Juan Daniel Padilla (@padillajuand) reported

    @FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

  • Chad_Ar15s
    Chad (@Chad_Ar15s) reported

    @EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?

  • cserediuc
    Corneliu Serediuc (@cserediuc) reported

    @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

  • nnnvvv222
    nnnvvv222 (@nnnvvv222) reported

    @EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?

  • bigjon_25
    jon ward (@bigjon_25) reported

    @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

  • WengersLostSon
    Mr77 (@WengersLostSon) reported

    Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

  • jobootsy113811
    JOBOOTSY (@jobootsy113811) reported

    @EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • ImAkshayShrivas
    Akshay Shrivas (@ImAkshayShrivas) reported

    @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

  • iMutazzz
    Mutaz (@iMutazzz) reported

    @EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    I've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp

  • MR_ANT1
    النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported

    @EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP

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