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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Brittany 1
Cuiabá, MT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • King_of_vibes22
    lucid (@King_of_vibes22) reported

    @EA_KRAELO @EA_White @EAHelp fix my madden auction house and h2h

  • DMJames32_
    DMJames32 (@DMJames32_) reported

    @MaddenLeagueOps Twitch drops stopped working after the first day of Madden bowl for some people, including myself! :( @EAHelp said it’s a known issue, what will happen to users like myself if we haven’t gotten drops since first day of #MaddenBowl?

  • Kanozu_
    kano (@Kanozu_) reported

    @EAHelp getting error EC:10005

  • Assumpcao_Leo10
    𝕃𝕖𝕠𝕫𝕚𝕟 (@Assumpcao_Leo10) reported

    @EAHelp @EAHelp I took one from efl on Friday after the PL tots came out and you didn’t notice this error , I await the repair of this error from you

  • Tom13761386
    Tom (@Tom13761386) reported

    @EASPORTSFIFA @EAHelp I’m having issues buying fifa points from the store

  • AelitaLyo
    Aelita (@AelitaLyo) reported

    @DoctorVektor @EAHelp I agree on HQ being useless and them not answering here despite it being a suggested form of contact. I can't say for certain what would cause it though. Given that it impacts different people differently, maybe a peering issue between their upstream and your ISP?

  • zekryev
    T-G (@zekryev) reported

    Hi @EAHelp. I recently won a game of apex legends ranked queue and ended up with an error message and no ranked points gained. Any idea how or why this happened? My teammates didn't get RP either, I got 2 screenshots where it says we placed first in ranked

  • GamingMahmoud
    Mahmoud Gaming 🎮🕹 (@GamingMahmoud) reported

    @EAHelp @EASPORTSFIFA I am having problems purchasing players on the companion app.

  • Levi42836436
    Levi (@Levi42836436) reported

    @EAHelp @EAHelp you're game just paused glitched me second time while I was wining (the game continues with me still paused forcing me to quit) I want my win or a refund this game is a joke this glitch has been happening since the start of the game and you guys do nothing to fix it

  • guccichaiwaters
    TD (@guccichaiwaters) reported

    Its a known issue on PC community about the bronze teams and match under review but EA don't seem to do anything about it. @EASPORTSFIFA @EAHelp We deserve better. Pls retweet for visibility and that it never happens to anyone ever again. (3/3)

  • JackWilkins146
    Jack Wilkins (@JackWilkins146) reported

    @EAHelp Would you be able to check the feature that I’ve been kicked out of 12 games this weekend and after it says your result will be determined would you be able to fix this because 12 is a lot

  • DoctorVektor
    Kovács Viktor (@DoctorVektor) reported

    @AelitaLyo @EAHelp It might be something like that, though I asked a friend of mine (who’s at another ISP) if he knows anything about this and he experienced the same. Btw the reddit post I mentioned was posted just a couple of hours ago, and had some comments, so it’s maybe some bgger issue. Idk

  • ariandazT
    Ａｒｉ (@ariandazT) reported

    @EAHelp my friends account got hacked and banned, is there any way to reverse or change this? It is not fair as he had 2FA and wasn’t notified about the login and has hundreds of hours in the game and his account was in good standing up until this incident

  • Matt03965023
    kdub (@Matt03965023) reported

    @MaddenNFLDirect My twitch says it’s not verified I click thing it won’t let me sign in I did password change but it don’t send to my email so now what @EAHelp ??

  • noluyor18
    noluyor (@noluyor18) reported

    @EAHelp I still need help on that problem.Thanks.

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