EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Collierville, TN 2
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1
Dublin, Leinster 1
Dallas, TX 1
Penzance, England 1
Sheldon, IA 1
Centerton, AR 1
Atlanta, GA 1
Margate, England 1
Lexington, NC 1
Kernersville, NC 1
Rockford, IL 1
Beaconsfield, QC 1
Beckum, NRW 1
Mérignac, Nouvelle-Aquitaine 1
Glasgow, Scotland 1
Stockholm, Stockholm 1
Ludhiāna, PB 1
Gudivāda, AP 1
San Antonio, TX 1
Bari, Puglia 1
Madrid, Comunidad de Madrid 1
Salem, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • abslatky Angie (@abslatky) reported

    @EAHelp How bout make 2022 the year you revamp your customer service into actually HELPING!

  • gxnner76 Gunner (@gxnner76) reported

    @EAHelp just finished a match on squad battles and got sent back to the main screen didn’t get the coins or points saying there was an error

  • JayVisualsss Jason (@JayVisualsss) reported

    @EAHelp My madden share isn’t working is there any way to fix this?

  • promfret J Kwok (@promfret) reported

    @EAHelp Star Wars Battlefront 2 multiplayer is still unplayable... tried joining Co-Op earlier and joined more than 10 games and NOBODY DIES. Please fix it.

  • jamesshep_james James shepherd (@jamesshep_james) reported

    @EAHelp i have a problem with my fifa account, can we discuss in DM?

  • txmcity Tom (@txmcity) reported

    @EAHelp I have an issue with my account can you help me?

  • evh2002 Eric VanSomeren Sr. (@evh2002) reported

    @EAHelp @EASPORTS @EAMaddenNFL If the Download Community Files issue is not fixed very soon I am going to return my game and vow to NEVER support this franchise or any other EA product ever again? When you spend your hard earned money on a product you expect it to work!!!

  • TheDeclanMac Declan Mcallister (@TheDeclanMac) reported

    @EAFIFADirect @EAHelp I definitely opened 12 45k packs before you tweeted about the resolved issue and still haven’t received a single pack back

  • NoHaxCSGO N̸͔͕͎͋̑̽͠O̷̧̬̲̽͠H̶̜̪̞̯͕̟̘̠̃̿Ȧ̸͈͚̰̝̱̫̪͔̯͊̉̒̌͊̚Ẍ̸́͗ (@NoHaxCSGO) reported

    @EAHelp The problem is that there are no local african servers for don't @PlayApex Amazon have many server tech available here and with dollar rand conversion it would be relatively cheap to host here. You can't play competitively at 100ms. This cannot be excepted by the community.

  • spencygotelberg charlie gottlieb (@spencygotelberg) reported

    @EAHelp Are weeks 16, 17, and 18 out yet for madden live franchise or is there a problem with my game?

  • iTPhantomZ1 AlfieRW (@iTPhantomZ1) reported

    @EAHelp I’m in need of some help… while I’m playing Fifa, when ever someone else leaves I get a connection error msg and it makes me leave FUT and I end up getting a loss. This is only happening on Fifa. What’s the issue ? And how can I resolve it ?

  • Alex_94Price Alex Price (@Alex_94Price) reported

    @OhVexo @EAHelp Been doing it for nearly 2 weeks now. Apparently they’re aware of it but the problem still persists.

  • BridgemanTyler Tyler Bridgeman (@BridgemanTyler) reported

    Hey the 95 Keyshawn Johnson is not getting the plus one stats in his powerup. He is getting the exact same stats as his 94. Can you fix that @EAHelp

  • T0TALfps Kevin Johnson (@T0TALfps) reported

    @britishmate22 Are you absolutely sure that your EA account is the correct one linked up to your Sony account? If you could let me know your EA account name I can try and get this looked into, ultimately @EAHelp should be able to fix things up for you. Which EA Play reward specifically?

  • 98acj Carlos_98Acj (@98acj) reported

    @barelyagoat @OriginInsider I have the same problem, and contacted with @EAHelp ...didn't work

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