EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Merlo, BA | 4 |
| Bari, Puglia | 3 |
| Collierville, TN | 2 |
| San Antonio, TX | 2 |
| London, England | 2 |
| Frankfurt am Main, Hessen | 2 |
| Leeds, England | 2 |
| Rockford, IL | 1 |
| Beaconsfield, QC | 1 |
| Beckum, NRW | 1 |
| Mérignac, Nouvelle-Aquitaine | 1 |
| Glasgow, Scotland | 1 |
| Stockholm, Stockholm | 1 |
| Ludhiāna, PB | 1 |
| Gudivāda, AP | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salem, OR | 1 |
| Grumo Appula, Puglia | 1 |
| Lebanon, TN | 1 |
| Lodi, OH | 1 |
| Cadiz, Andalucía | 1 |
| Ashburn, VA | 1 |
| Lokeren, Flanders | 1 |
| Daphne, AL | 1 |
| Staveley, England | 1 |
| Rome, Lazio | 1 |
| Chicago, IL | 1 |
| Reynoldsburg, OH | 1 |
| Atlanta, GA | 1 |
| Riyadh, Minţaqat ar Riyāḑ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 2.0
(@AcrossDaKeeper) reported
@EAHelp Already done this previously, and have also tried using wired connection. It isn't my internet that is the issue as this doesn't happen with any game other than yours.
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Meghan 🦆
(@Apptastic1) reported
Anyone else having issues with the sims 3 exchange? It’s been two days everytime I try to sign in or download something it just takes me right back to the home page. #thesims @EAHelp
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farida
(@farida82364067) reported
@brandon52891 @EAHelp Sorry about that, but I will advise you sick the help of securitygobalharker01 on Instagram they got mine fixed with no issues, and they will definitely be able to help you out.
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Viktor P.
(@ViktorP90972563) reported
@EAHelp It is not really login issues but when I try to load in the game it's just saying "no servers found". If I'm in, I have to wait legit for 15 minutes to find a game and I don't think that there are so little players. I was trying to restart over and over again and it helped!
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Sadiq Z
(@As_zakari) reported
Top-notch customer service @EAHelp 🙌🏾
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TheZguy
(@TheZguyYT) reported
@KingOneShot47 @EAHelp only some servers are broken from what I see, some servers you can't join for some reason, try joining servers that are full or almost full they'll most likely work, the servers that have a lot of free spots are broken most likely and unjoinable
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michael smith
(@smichael985) reported
@EAHelp been trying to recover players and coins from my hacked account since this morning but keep getting told by the advisors that the systems are down. Online help giving errors too so can't even chat to anyone. Any idea when this will be fixed?
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bruh moment
(@xdlowbro) reported
@tedsdedd @EAHelp same problem here, did yours get fixed perhaps?
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Jakob_Valorant
(@JakobValorant) reported
@Tokyy11 @chrisjee92 @EAHelp do you still have the problem?
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Sarah Cutler
(@sarahcutler001) reported
@MarlonPmX @EAHelp My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to nikonhacks on instagram i was doubtful at first until they helped me recovered it.
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Mrs R Ireland
(@MrsRIreland) reported
@Elizabe77197103 @EAHelp Thanks for the info - all his stuff is gone and no way to complain about rubbish service. It's mental!
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Toby Little
(@TobyLittle14) reported
@EAHelp why is my companion app not working swear if ive been hacked im walking to your HQ and battering anyone on site
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La Naune
(@la_naune) reported
Hello @EAHelp. Due to problems during the launch of Apex Legends Legacy, I have been charged 3 times the Battle Pass.. Unfortunately I see I'm not the only one with this issue. I hope you will find a way to fix this Soon tm, because I really want that Valkyrie bundle ;) Thank's !
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Iomie Keys
(@iomiemoo) reported
@EAHelp I’m still currently having trouble logging into apex, I haven’t been able to log in or play since the season 9 launch, it won’t take me past the server title screen, I’m getting kinda irritated, please help
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SSR- THE DIVINE SOUL 💫🙏
(@SSR2284) reported
@EAHelp The issue has been solved. But I had to start it a lot of times for it to run smoothly. There is no issue with my internet connection or my Phone. Also, it runs a bit jittery
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