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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardy 1
Paris, Île-de-France 4
Pune, MH 1
Le Havre, Normandy 1
Lubumbashi, Upper Katanga 1
Troyes, ACAL 1
Brisbane, QLD 1
Casablanca, Casablanca-Settat 1
Rostock, Mecklenburg-Vorpommern 1
La Châtre, Centre 1
Arnage, Pays de la Loire 1
Curitiba, PR 1
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Bayon, ACAL 1
Cergy, Île-de-France 1
Nevers, Bourgogne-Franche-Comté 1
Citry, Île-de-France 1
Guadalajara, JAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • HellbenderSTL
    Billy ⚜️ (@HellbenderSTL) reported

    @EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.

  • LiamCarson93
    Liam Carson (@LiamCarson93) reported

    @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

  • 812f67feb6d2432
    Richard Muscroft (@812f67feb6d2432) reported

    You lot payed billions a year and we still the same problem i keep getting kick out with severe issues when are you going to sort this out Losing coins keep getting threatened with warning @AskEASupport

  • AdjustMindGames
    Jewishkid (@AdjustMindGames) reported

    @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • CHRIS_CAIN1980
    Chris Cain (@CHRIS_CAIN1980) reported

    @MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp

  • WengersLostSon
    Mr77 (@WengersLostSon) reported

    Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • ziadzaker
    Ziad Zaker (@ziadzaker) reported

    @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

  • oglea071
    Aidan (@oglea071) reported

    @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • davidjrivera21
    Davidjrivera21@aol.com (@davidjrivera21) reported

    @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

  • advancedstats23
    B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported

    Do you guys plan to fix ea servers within the next year @EAHelp

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland

    @EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

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